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On today’s show we talk about NetDevOps and AI Ops with Greg Freeman, VP of Network and Customer Transformation at Lumen. Greg spearheads network automation, orchestration ,and AI strategy, guiding the highest technical tier in operations and championing NetDevOps methodologies. We talk about the people and work culture that’s influenced the development of automation and... Read more »
On today’s show we talk about NetDevOps and AI Ops with Greg Freeman, VP of Network and Customer Transformation at Lumen. Greg spearheads network automation, orchestration ,and AI strategy, guiding the highest technical tier in operations and championing NetDevOps methodologies. We talk about the people and work culture that’s influenced the development of automation and... Read more »
Ashley sits down with Steve Engler from the Oklahoma Farm Bureau to explore his journey from taking apart his first computer to becoming a certified Automox expert and system admin.Stephen shares how he:Transitioned from the Air Force into ITUnlocked the full potential of Automox in a previously underused environmentBuilt a hands-on lab to test Linux and Windows automationEarned all three Automox University certificationsBecame a go-to expert through community collaboration and scriptingThis episode originally aired July 21, 2024
At AutoCon 3 in Prague, Scott Robohn sat down with Ernest Lefner from sponsor Gluware to talk about lessons learned throughout his career: from his early days of pulling cable to becoming Chief Product Officer at Gluware and helping to found ONUG. Ernest talks about being a continuous technology learner, and also about the need... Read more »
At AutoCon 3 in Prague, Scott Robohn sat down with Ernest Lefner from sponsor Gluware to talk about lessons learned throughout his career: from his early days of pulling cable to becoming Chief Product Officer at Gluware and helping to found ONUG. Ernest talks about being a continuous technology learner, and also about the need... Read more »
Today we chat with Megaport’s Mitchell Warden, Founding Engineer; and Alexis Bertholf, Global Technical Evangelist, to find out what NetOps is like at Megaport, a company that provides scalable internet connections for all types of organizations. We look at the origins of Megaport and how the company started with the intention of network automation from... Read more »
Today we chat with Megaport’s Mitchell Warden, Founding Engineer; and Alexis Bertholf, Global Technical Evangelist, to find out what NetOps is like at Megaport, a company that provides scalable internet connections for all types of organizations. We look at the origins of Megaport and how the company started with the intention of network automation from... Read more »
Meet Chris Brandt, the new host of IT Visionaries.In this special episode, outgoing host Albert Chou passes the mic to Chris—a seasoned Technology Strategist with a passion for connecting bold ideas to real business outcomes.Chris's career spans startups to global enterprises, from building an EMP-shielded data center deep underground to deploying 200PB HPC environments in Fintech. His expertise includes business strategy, IT operations, security, and network architecture.Outside of work, he enjoys life with his wife Julie, their two kids, Lily and Camden, and their dog, Hobs.Get to know the new voice behind IT Visionaries—and what's coming next. ---Produced by the team at Mission.org and brought to you by Brightspot.
In dieser Folge sprechen wir mit David Schwalen, COO von ITERACON, über moderne IT-Operations als zentrale Funktion. Im Fokus: • Security als Innovationstreiber • Partnerschaft statt Lieferverhältnis • Empowerment statt Hierarchie David bringt über 20 Jahre IT-Erfahrung mit. Er spricht über Incident Response, kulturellen Fit im Team – und warum IT-Security proaktiv angegangen werden muss. Takeaways: - Security by Design statt Reaktion - Kundenbeziehung = Vertrauen + Flexibilität - Kultur schlägt Struktur – auch in der IT Mehr zu ITERACON findet ihr auf https://www.iteracon.de/ Connect on LinkedIn: - David Schwalen – linkedin.com/in/david-schwalen - Ulrich Irnich – linkedin.com/in/ulrich-irnich - Markus Kuckertz – linkedin.com/in/markuskuckertz Alle Podcast Folgen findet ihr unter: digitalpacemaker.de Wir freuen uns auf Feedback. Let's talk!
Total Networks Operations sits down with Justin Ryburn for a wide-ranging discussion on the state of the networking industry. Topics including how to attract new talent to network engineering and network operations; getting literate in DevOps/infrastructure tools such as GitHub, Terraform, and Python; pairing Dev and NetOps to maximize domain expertise; integrating tools and trying... Read more »
Total Networks Operations sits down with Justin Ryburn for a wide-ranging discussion on the state of the networking industry. Topics including how to attract new talent to network engineering and network operations; getting literate in DevOps/infrastructure tools such as GitHub, Terraform, and Python; pairing Dev and NetOps to maximize domain expertise; integrating tools and trying... Read more »
In this episode of Bringing Data and AI to Life, hosts Amy Horowitz and Nick Dobbins sit down with Joseph Pellissery, CIO, Head of Technology, Digital and Payments at Wescom Credit Union and Chairman of Wescom Resources Group, and Desigan Reddi, VP of IT Operations and Architecture at Wescom Credit Union, to explore their groundbreaking journey from siloed systems to a unified, AI-powered customer view. AI and data can be the quick fix solution for business efficiency. But it doesn't have to stop there; if used smartly, they can bolster the growth of your business exponentially.
Data Center construction has reached an incredible pace over the last few years with implications on NetOps and operations of all kinds. Today we with talk with sponsor Siemon regarding the state of data centers, past, present and future. We explore legacy data centers and how they are evolving to work in today’s environments. We... Read more »
Data Center construction has reached an incredible pace over the last few years with implications on NetOps and operations of all kinds. Today we with talk with sponsor Siemon regarding the state of data centers, past, present and future. We explore legacy data centers and how they are evolving to work in today’s environments. We... Read more »
In this episode of Hands-On IT, Landon Miles shares 3 tactical tips to help you make smarter decisions with your endpoint data. Learn how to cut through alert fatigue, streamline your reporting, and use historical insights to predict and prevent future issues. Whether you're managing a few hundred devices or thousands across mixed OS environments, these strategies will help you reduce noise, boost visibility, and run a more secure, efficient operation.
Michael Costello shares his career journey on today’s Total Network Operations. Currently on the Board of Directors at NANOG and a Distinguished Engineer at Saviynt, Michael talks about his early days learning the ropes as a junior network engineer, trying to start an ISP, his stint in graduate school, and a very interesting role at... Read more »
Michael Costello shares his career journey on today’s Total Network Operations. Currently on the Board of Directors at NANOG and a Distinguished Engineer at Saviynt, Michael talks about his early days learning the ropes as a junior network engineer, trying to start an ISP, his stint in graduate school, and a very interesting role at... Read more »
Mayday. Mayday. May Patch Tuesday? This month's episode dives into four key Windows vulnerabilities you need to address — from scripting engine memory corruption in legacy Internet Explorer components to remote code execution risks in Remote Desktop and Visual Studio. Ryan Braunstein and Mat Lee unpack what each CVE means for your environment, how attackers might exploit them, and what you can do to stay secure. If your org still leans on that one app tied to Internet Explorer, relies heavily on RDP, or builds with Visual Studio, this one's for you.
Network monitoring, Internet monitoring, and observability are all key components of NetOps. We speak with sponsor Catchpoint to understand how Catchpoint can help network operators proactively identify and resolve issues before they impact customers. We discuss past and current network monitoring strategies and the challenges that operators face with both on-prem and cloud monitoring, along... Read more »
Network monitoring, Internet monitoring, and observability are all key components of NetOps. We speak with sponsor Catchpoint to understand how Catchpoint can help network operators proactively identify and resolve issues before they impact customers. We discuss past and current network monitoring strategies and the challenges that operators face with both on-prem and cloud monitoring, along... Read more »
Doug Madory has been called “The Man Who Can See the Internet.” Doug has developed a reputation for identifying significant developments in the global layout of the internet. He joins us today to discuss his role in analyzing internet data to identify trends and insights. He shares his journey from a data QA position to... Read more »
Doug Madory has been called “The Man Who Can See the Internet.” Doug has developed a reputation for identifying significant developments in the global layout of the internet. He joins us today to discuss his role in analyzing internet data to identify trends and insights. He shares his journey from a data QA position to... Read more »
In this episode of Automate IT, Jeremy Maldonado dives into the world of data-driven endpoint management—breaking down what it means to go “beyond the spreadsheets.” He explores how visibility, intelligent reporting, asset intelligence, and risk scoring can transform how IT teams manage and secure their environments. Drawing from his own journey into the IT space, Jeremy unpacks practical strategies for improving compliance, prioritizing threats, and empowering IT teams to play offense — not just defense. Whether you're an IT pro or just endpoint-curious, this episode will give you fresh perspective on managing smarter, not harder.
Confidence in a new technology is one of the greatest barriers to adoption of that technology. If you don’t believe it will improve your NetOps, why would you adopt it? This is especially true of AI products. On today’s show, we’re joined by Bob Friday, Chief AI Officer of Mist/Juniper to make the case for... Read more »
Confidence in a new technology is one of the greatest barriers to adoption of that technology. If you don’t believe it will improve your NetOps, why would you adopt it? This is especially true of AI products. On today’s show, we’re joined by Bob Friday, Chief AI Officer of Mist/Juniper to make the case for... Read more »
In this episode, Ashley chats with Casey Merritt from Right Systems about how he manages patching and automation across both internal systems and MSP clients using Automox. Casey shares how he transitioned into IT, took ownership of Automox at his company, and now uses Worklets to streamline software removal, automate reporting, and reduce onboarding bottlenecks.Ashley also explores Casey's go-to strategies for spring cleaning in IT, his preference for Automox over traditional tools like Intune for app deployment, and how he balances standardization with flexibility in complex environments.
Knowing the flow of how a packet gets from one end to the other is one of the most important pieces of advice given by today's guest, Mark Prosser. He shares his journey in the IT industry, his thoughts on Ops vs. design, and the differences between working in a telco NOC and the enterprise... Read more »
Knowing the flow of how a packet gets from one end to the other is one of the most important pieces of advice given by today's guest, Mark Prosser. He shares his journey in the IT industry, his thoughts on Ops vs. design, and the differences between working in a telco NOC and the enterprise... Read more »
In this Brand Story episode, Sean Martin and Marco Ciappelli sit down with Rob Allen, Chief Product Officer at ThreatLocker, to unpack how the company is reshaping endpoint security through a unique, control-first approach. Rob shares how ThreatLocker is challenging long-held assumptions about trust, visibility, and control in enterprise environments—and why the traditional “trust but verify” model is no longer good enough.From Default Permit to Default DenyThreatLocker's philosophy centers on a fundamental shift: moving from a default permit posture to a default deny stance. This approach, according to Rob, doesn't hinder operations—it creates boundaries that allow organizations to function safely and efficiently. It's not about locking systems down; it's about granting permissions with precision, so users can operate without even noticing security is present.Product Innovation Driven by Real FeedbackThe conversation highlights how customer input—and CEO Danny Jenkins' relentless presence at industry events—drives product development. New solutions like Web Control and Patch Management are designed as logical extensions of existing tools, allowing security teams to reduce risk without creating friction for end users. The addition of a software store, suggested by enterprise customers, gives users clarity on what's approved while reducing IT support tickets.Insights and the Detect DashboardRob also explains how ThreatLocker is unlocking the value of big data. With billions of data points collected every hour, their new Insights platform aggregates and analyzes cross-customer trends to better inform security decisions. Combined with the Detect Dashboard, teams now gain not only visibility but actionable intelligence—supported by polished visuals and streamlined workflows.More Than Just Tech—It's Peace of MindWhile the technology is impressive, Rob says the most rewarding feedback is simple: “ThreatLocker helps me sleep at night.” For many customers, that level of confidence is priceless. And in unexpected situations—like a blue-screen incident caused by third-party software—ThreatLocker has even been used to mitigate impacts in creative ways.Whether you're leading a global IT team or managing a growing MSP, this episode will make you think differently about how security fits into your operational strategy. Tune in to hear how ThreatLocker is turning bold ideas into real-world control.Learn more about ThreatLocker: https://itspm.ag/threatlocker-r974Note: This story contains promotional content. Learn more.Guest: Rob Allen, Chief Product Officer at ThreatLockerOn LinkedIn | https://www.linkedin.com/in/threatlockerrob/ResourcesLearn more and catch more stories from ThreatLocker: https://www.itspmagazine.com/directory/threatlockerAre you interested in telling your story?https://www.itspmagazine.com/telling-your-story
On today's show, we introduce Aviz Networks with Vishal Shukla, Co-Founder & CEO. Vishal and Aviz are making Networks for AI, and AI for Networks. Vishal explains how Aviz does this by offering AI Networking Unpacked. Designed for open-source and vendor-agnostic networking, AI Networking Unpacked works with existing network infrastructures. It also integrates with existing... Read more »
On today's show, we introduce Aviz Networks with Vishal Shukla, Co-Founder & CEO. Vishal and Aviz are making Networks for AI, and AI for Networks. Vishal explains how Aviz does this by offering AI Networking Unpacked. Designed for open-source and vendor-agnostic networking, AI Networking Unpacked works with existing network infrastructures. It also integrates with existing... Read more »
In this episode of Product Talk, Peter and Steph are joined by special guest Josh Kriese, Senior UX Developer at Automox, to dive into the latest product updates and design innovations. They cover the release of Automox Analytics, a powerful new reporting engine that introduces MTTR benchmarking and visibility into known exploited vulnerabilities (KEVs). The team also unveils the new end user notification system, built to improve reboot compliance and user trust. Plus, Josh gives a behind-the-scenes look at the evolving Automox design system—what it means for usability, accessibility, and why consistent UI matters more than you may think.
Guest Chris Grundemann believes that NetOps is in the third phase of networking–improving the network operator experience. Not just making the network functional or improving end user experience. In this episode, Chris tells his origin story at a wireless service provider and growth into a founder of multiple companies. He also shares his community-focused work... Read more »
Guest Chris Grundemann believes that NetOps is in the third phase of networking–improving the network operator experience. Not just making the network functional or improving end user experience. In this episode, Chris tells his origin story at a wireless service provider and growth into a founder of multiple companies. He also shares his community-focused work... Read more »
There are both benefits and challenges when adopting automation in the public sector, but Red Hat Ansible enhances efficiency, security and service delivery. With the right tooling, network operators can integrate automation into existing environments and improve network security. Providing insights into adopting automation in the public sector are Tony Dubiel, Principal Specialist Solution Architect... Read more »
There are both benefits and challenges when adopting automation in the public sector, but Red Hat Ansible enhances efficiency, security and service delivery. With the right tooling, network operators can integrate automation into existing environments and improve network security. Providing insights into adopting automation in the public sector are Tony Dubiel, Principal Specialist Solution Architect... Read more »
What’s it like to move from a NOC role to an operations and automation role? On today’s show we get the perspective of guest Joseph Nicholson, a Network Operations Engineer at NTT Data. He explains how he got started with automation, using tools like Python and Ansible, and the critical role of documentation in network... Read more »
What’s it like to move from a NOC role to an operations and automation role? On today’s show we get the perspective of guest Joseph Nicholson, a Network Operations Engineer at NTT Data. He explains how he got started with automation, using tools like Python and Ansible, and the critical role of documentation in network... Read more »
Today, we're talking with Sowmya Sundararagavan, Senior Director of Product at Freshworks, an AI customer service, IT, and CRM software platform. This episode with Sowmya was a master class in product leadership after an acquisition. She explains: The worst thing you can do as a product leader post-acquisition Her process to successfully integrate separate product visions How to bridge the gap between old and new teams during M&As Links LinkedIn: https://www.linkedin.com/in/sowmya-s-ragavan/ Freshworks: https://www.freshworks.com/ Resources The FinOps Foundation: https://www.finops.org/ How to A/B test your product to millions in ARR | Eric Metelka, Head of Product (Eppo): https://www.youtube.com/watch?v=3u5vovkAtXc Chapters 00:00 Intro 01:08 Career Journey: From Banking to Tech 01:56 Navigating Post-Acquisition Challenges 04:47 Balancing Legacy and Innovation 07:44 Customer-Centric Focus in M&A 20:49 Evaluating M&A Opportunities 26:29 The Role of FinOps in Cloud Cost Management 33:26 AI in IT Operations and Asset Management 39:14 Outro Follow LaunchPod on YouTube We have a new YouTube page (https://www.youtube.com/@LaunchPod.byLogRocket)! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket combines frontend monitoring, product analytics, and session replay to help software teams deliver the ideal product experience. Try LogRocket for free today. (https://logrocket.com/signup/?pdr)
Mist AI is a key part of Juniper's AI-Native Networking Platform to simplify operations and optimize user experiences across wired and wireless networks. On today's sponsored show, we explore the evolution of network operations and talk about the integration of AI and automation in the Juniper Mist platform. We also look at how Juniper has... Read more »
Mist AI is a key part of Juniper's AI-Native Networking Platform to simplify operations and optimize user experiences across wired and wireless networks. On today's sponsored show, we explore the evolution of network operations and talk about the integration of AI and automation in the Juniper Mist platform. We also look at how Juniper has... Read more »
Ever wonder what network operations are like inside a colocation facility? Today we talk with Scott Brookshire, CTO of OpenColo. Scott shares his journey into networking, how OpenColo was founded, and the evolution of the company from a few servers to a significant data center operation. We delve into what it means to run a... Read more »
Ever wonder what network operations are like inside a colocation facility? Today we talk with Scott Brookshire, CTO of OpenColo. Scott shares his journey into networking, how OpenColo was founded, and the evolution of the company from a few servers to a significant data center operation. We delve into what it means to run a... Read more »
What does it mean for a network engineer to develop a product mindset? And what does a product mindset have to do with network automation? Guest Peter Sprygada connects these concepts in today's episode of Total Network Operations, sponsored by Itential. Peter says that as an organization advances its network automation capabilities, the impetus shifts... Read more »
What does it mean for a network engineer to develop a product mindset? And what does a product mindset have to do with network automation? Guest Peter Sprygada connects these concepts in today's episode of Total Network Operations, sponsored by Itential. Peter says that as an organization advances its network automation capabilities, the impetus shifts... Read more »
Lead people. Manage machines and processes. That’s the the advice from Bill Hunter, today's guest on Total Network Operations. Bill shares lessons of resilience and adaptability he learned early in his career, including the power of good habits. Bill and Scott discuss how to identify processes that can be automated and when and where to... Read more »
Lead people. Manage machines and processes. That’s the the advice from Bill Hunter, today's guest on Total Network Operations. Bill shares lessons of resilience and adaptability he learned early in his career, including the power of good habits. Bill and Scott discuss how to identify processes that can be automated and when and where to... Read more »
Collaboration among tech and business teams is crucial to advancing your business. Extreme Networks is introducing Extreme Platform ONE to support this collaboration. In this sponsored episode, we talk about how this product is designed to streamline workflows and enhance user experience through automation and AI integration. Extreme Networks Platform ONE is a centralized platform... Read more »
Today's episode with guest Joan Garcia provides valuable insights into the complexities of modern network operations at a telco, the importance of collaboration across technical domains, and the strategic decisions that drive innovation in the telecom industry. Joan's experiences and perspectives offer ideas for navigating the challenges of integrating different layers of network architecture while... Read more »
What happens when a company decides to redefine its identity? That's what I witnessed firsthand at the IT Press Tour in Silicon Valley, as CloudFabrix unveiled its transformation into Fabrix.ai—a move that marks more than just a rebrand, but a bold step into the future of AI-driven IT Operations. In this episode, I sit down with Raju Datla, CEO of Fabrix.ai, to explore this pivotal shift and the launch of their Agentic AI Operational Platform. We discuss why the evolution from CloudFabrix to Fabrix.ai is not just about a name change but revolutionizing how IT operations leverage AI agents for autonomous workflows, predictive analytics, and automated remediation. Fabrix.ai introduces Agentic AI, a new paradigm where AI-driven agents operate independently to solve IT challenges—without constant human intervention. These agents can detect anomalies, manage SLAs, predict system failures, and execute automated fixes. But how does this compare to traditional AIOps and ML-driven approaches? And what safeguards are in place to prevent AI hallucinations, bias, and errors in critical IT workflows? We'll unpack how Fabrix.ai's three foundational fabrics—AI Fabric, Automation Fabric, and Data Fabric—transform enterprise IT by combining AI-powered reasoning, real-time data processing, and intelligent automation. Raju shares insights into how large enterprises and telcos leverage this technology and how Fabrix.ai works with industry giants like Cisco, IBM, and Splunk to reshape IT operations. Beyond the tech, we dive into leadership lessons from a serial entrepreneur—how Raju has built a loyal team across multiple ventures, the mindset needed to create sustainable, high-impact businesses, and why passion should always come before profit. So, what does the future hold as we stand at the crossroads of AI-driven automation and IT modernization? Will Agentic AI usher in the long-promised era of fully autonomous enterprises? What are your thoughts? Could AI-driven agents transform IT as we know it? Let's continue the conversation.