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Building things for people to use has been our guest’s goal since entering university in the 1960s. Total Network Operations is delighted to welcome Jack Haverty, who’s been instrumental in ARPANET operations and innovation, the development of TCP, and more. He takes us through the history of the internet from the early days of ARPANET,... Read more »
Building things for people to use has been our guest’s goal since entering university in the 1960s. Total Network Operations is delighted to welcome Jack Haverty, who’s been instrumental in ARPANET operations and innovation, the development of TCP, and more. He takes us through the history of the internet from the early days of ARPANET,... Read more »
In this episode of Automox Insiders, Maddie Regis speaks with Ryan Jeziorski, a Solutions Engineer at Automox, about the importance of IT adaptability and resilience. Ryan shares his diverse career background, his current role at Automox, and insights on how organizations can maintain uninterrupted services while adapting to changes in technology. He emphasizes the significance of continuous learning and patch management as key strategies for IT professionals. The conversation concludes with a fun game about companies that have successfully adapted their business models over time.This episode originally aired January 9, 2025
What’s the next era of network management and operations? Total Network Operations talks to Mahesh Jethanandani, Chair of NETCONF Working Group and Distinguished Engineer at Arrcus. Mahesh describes a workshop from December of 2024 that sought to investigate the past, present, and future of network management and operations. He talks about the IETF’s role in... Read more »
What’s the next era of network management and operations? Total Network Operations talks to Mahesh Jethanandani, Chair of NETCONF Working Group and Distinguished Engineer at Arrcus. Mahesh describes a workshop from December of 2024 that sought to investigate the past, present, and future of network management and operations. He talks about the IETF’s role in... Read more »
Auvik is network management software that lets users monitor, manage, and troubleshoot their networks. On today’s sponsored episode we talk with Doug Murray, CEO; and John Harden, Director of Strategy & Technology Evangelism, both from Auvik, about the challenges facing today’s network operators. We look at the rise of the IT generalist, workloads and burnout,... Read more »
Auvik is network management software that lets users monitor, manage, and troubleshoot their networks. On today’s sponsored episode we talk with Doug Murray, CEO; and John Harden, Director of Strategy & Technology Evangelism, both from Auvik, about the challenges facing today’s network operators. We look at the rise of the IT generalist, workloads and burnout,... Read more »
Discover how Automox is transforming IT reporting. In this episode, Steph Rizzuto talks with product lead Emily Pace and engineer Ben Glass about new reporting features that give you real-time visibility, alerting, and automation. Learn how IT teams are cutting reporting time from 30 hours to 1, setting up custom alerts, and making smarter decisions—without logging into the console 24/7.
In this episode of Heroes of IT, Ashley sit down with Milton Webster to explore how his team transformed their IT operations using Automox. From reducing endpoint risk scores in record time to implementing automated Windows 11 upgrades with Worklets, Milton shares real-world wins and challenges from the frontlines of IT. Learn how a culture of proactive patching helped his organization boost security and sleep easier at night. If you're navigating risk management, remote device updates, or end-user satisfaction, this conversation is packed with practical insight.
Kevin Nanns is today’s guest on Total Network Operations. Kevin describes his “Wizard of Oz” moment when he discovered the world of networking. He talks about how he came up through the ranks working a help desk and then in a NOC, and his climb up the certification ladder. We also discuss how AI is... Read more »
Kevin Nanns is today’s guest on Total Network Operations. Kevin describes his “Wizard of Oz” moment when he discovered the world of networking. He talks about how he came up through the ranks working a help desk and then in a NOC, and his climb up the certification ladder. We also discuss how AI is... Read more »
In this episode of Automox's CISO IT Podcast, host Jason Kikta returns from Black Hat and DEF CON in Las Vegas to discuss one of the most talked-about IT events of the summer, and what it truly reveals about automation in IT. Contrary to popular fearmongering, Jason argues that the incident isn't a cautionary tale against automation but a clear call for more thoughtful automation.Jason breaks down why automation, when paired with rigorous testing and strategic controls, is critical to modern IT and cybersecurity success. He challenges listeners to rethink what IT efficiency really means—not job cuts, but freeing teams to tackle the backlog and do more meaningful work. He wraps with a personal challenge: find and automate one tedious task this week using tools like Automox, Okta workflows, or your own scripts.This episode originally aired September 12, 2024
The best teams don't chase perfection—they reduce friction.Ever been told you can't improve a system because “the documentation isn't up to date”?In this episode, Elias Voelker sits down with Connor Clark-Lindh, VP of Consulting and Operations at OrionW, to unpack what really drives operational excellence—and what gets in the way.Connor shares how over-documentation can become a blocker instead of a support system, especially as teams scale. He also told me how lately he's seen teams push for new tools or AI solutions before clearly defining the problem—and how he avoids that by going back to basics: talking to people, shadowing their work, and solving real problems from the inside out.This episode is packed with grounded insights for IT Operations, DevOps, and AI Ops leaders looking to build smarter, more sustainable systems.You'll learn:1. Why documentation is critical for small teams—but can stall large ones2. How to avoid solving the wrong problem with the right tool3. Why replicability is more valuable than superstar performance4. What to keep in mind before using AI to drive efficiency___________Get in touch with Connor on LinkedIn: https://www.linkedin.com/in/connorclarklindh/___________About the host Elias Voelker: Elias is the VP for North America at Checkmk. He comes from a strategy consulting background but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlons.Get in touch with Elias via LinkedIn or email podcast@checkmk.com.___________Podcast Music:Music by Ströme, used by permission‚Panta Rhei‘ written by Mario Schoenhofer(c)+p 2022, Compost Medien GmbH & Co KGhttps://stroeme.com/https://compost-rec.com/Thanks to our friends at SAWOO for producing this episode with us!
On today’s show we talk about NetDevOps and AI Ops with Greg Freeman, VP of Network and Customer Transformation at Lumen. Greg spearheads network automation, orchestration ,and AI strategy, guiding the highest technical tier in operations and championing NetDevOps methodologies. We talk about the people and work culture that’s influenced the development of automation and... Read more »
On today’s show we talk about NetDevOps and AI Ops with Greg Freeman, VP of Network and Customer Transformation at Lumen. Greg spearheads network automation, orchestration ,and AI strategy, guiding the highest technical tier in operations and championing NetDevOps methodologies. We talk about the people and work culture that’s influenced the development of automation and... Read more »
Ashley sits down with Steve Engler from the Oklahoma Farm Bureau to explore his journey from taking apart his first computer to becoming a certified Automox expert and system admin.Stephen shares how he:Transitioned from the Air Force into ITUnlocked the full potential of Automox in a previously underused environmentBuilt a hands-on lab to test Linux and Windows automationEarned all three Automox University certificationsBecame a go-to expert through community collaboration and scriptingThis episode originally aired July 21, 2024
At AutoCon 3 in Prague, Scott Robohn sat down with Ernest Lefner from sponsor Gluware to talk about lessons learned throughout his career: from his early days of pulling cable to becoming Chief Product Officer at Gluware and helping to found ONUG. Ernest talks about being a continuous technology learner, and also about the need... Read more »
At AutoCon 3 in Prague, Scott Robohn sat down with Ernest Lefner from sponsor Gluware to talk about lessons learned throughout his career: from his early days of pulling cable to becoming Chief Product Officer at Gluware and helping to found ONUG. Ernest talks about being a continuous technology learner, and also about the need... Read more »
Today we chat with Megaport’s Mitchell Warden, Founding Engineer; and Alexis Bertholf, Global Technical Evangelist, to find out what NetOps is like at Megaport, a company that provides scalable internet connections for all types of organizations. We look at the origins of Megaport and how the company started with the intention of network automation from... Read more »
Today we chat with Megaport’s Mitchell Warden, Founding Engineer; and Alexis Bertholf, Global Technical Evangelist, to find out what NetOps is like at Megaport, a company that provides scalable internet connections for all types of organizations. We look at the origins of Megaport and how the company started with the intention of network automation from... Read more »
Meet Chris Brandt, the new host of IT Visionaries.In this special episode, outgoing host Albert Chou passes the mic to Chris—a seasoned Technology Strategist with a passion for connecting bold ideas to real business outcomes.Chris's career spans startups to global enterprises, from building an EMP-shielded data center deep underground to deploying 200PB HPC environments in Fintech. His expertise includes business strategy, IT operations, security, and network architecture.Outside of work, he enjoys life with his wife Julie, their two kids, Lily and Camden, and their dog, Hobs.Get to know the new voice behind IT Visionaries—and what's coming next. ---Produced by the team at Mission.org and brought to you by Brightspot.
Total Networks Operations sits down with Justin Ryburn for a wide-ranging discussion on the state of the networking industry. Topics including how to attract new talent to network engineering and network operations; getting literate in DevOps/infrastructure tools such as GitHub, Terraform, and Python; pairing Dev and NetOps to maximize domain expertise; integrating tools and trying... Read more »
Total Networks Operations sits down with Justin Ryburn for a wide-ranging discussion on the state of the networking industry. Topics including how to attract new talent to network engineering and network operations; getting literate in DevOps/infrastructure tools such as GitHub, Terraform, and Python; pairing Dev and NetOps to maximize domain expertise; integrating tools and trying... Read more »
In this episode of Bringing Data and AI to Life, hosts Amy Horowitz and Nick Dobbins sit down with Joseph Pellissery, CIO, Head of Technology, Digital and Payments at Wescom Credit Union and Chairman of Wescom Resources Group, and Desigan Reddi, VP of IT Operations and Architecture at Wescom Credit Union, to explore their groundbreaking journey from siloed systems to a unified, AI-powered customer view. AI and data can be the quick fix solution for business efficiency. But it doesn't have to stop there; if used smartly, they can bolster the growth of your business exponentially.
Data Center construction has reached an incredible pace over the last few years with implications on NetOps and operations of all kinds. Today we with talk with sponsor Siemon regarding the state of data centers, past, present and future. We explore legacy data centers and how they are evolving to work in today’s environments. We... Read more »
Data Center construction has reached an incredible pace over the last few years with implications on NetOps and operations of all kinds. Today we with talk with sponsor Siemon regarding the state of data centers, past, present and future. We explore legacy data centers and how they are evolving to work in today’s environments. We... Read more »
In this episode of Hands-On IT, Landon Miles shares 3 tactical tips to help you make smarter decisions with your endpoint data. Learn how to cut through alert fatigue, streamline your reporting, and use historical insights to predict and prevent future issues. Whether you're managing a few hundred devices or thousands across mixed OS environments, these strategies will help you reduce noise, boost visibility, and run a more secure, efficient operation.
Michael Costello shares his career journey on today’s Total Network Operations. Currently on the Board of Directors at NANOG and a Distinguished Engineer at Saviynt, Michael talks about his early days learning the ropes as a junior network engineer, trying to start an ISP, his stint in graduate school, and a very interesting role at... Read more »
Michael Costello shares his career journey on today’s Total Network Operations. Currently on the Board of Directors at NANOG and a Distinguished Engineer at Saviynt, Michael talks about his early days learning the ropes as a junior network engineer, trying to start an ISP, his stint in graduate school, and a very interesting role at... Read more »
Mayday. Mayday. May Patch Tuesday? This month's episode dives into four key Windows vulnerabilities you need to address — from scripting engine memory corruption in legacy Internet Explorer components to remote code execution risks in Remote Desktop and Visual Studio. Ryan Braunstein and Mat Lee unpack what each CVE means for your environment, how attackers might exploit them, and what you can do to stay secure. If your org still leans on that one app tied to Internet Explorer, relies heavily on RDP, or builds with Visual Studio, this one's for you.
Network monitoring, Internet monitoring, and observability are all key components of NetOps. We speak with sponsor Catchpoint to understand how Catchpoint can help network operators proactively identify and resolve issues before they impact customers. We discuss past and current network monitoring strategies and the challenges that operators face with both on-prem and cloud monitoring, along... Read more »
Network monitoring, Internet monitoring, and observability are all key components of NetOps. We speak with sponsor Catchpoint to understand how Catchpoint can help network operators proactively identify and resolve issues before they impact customers. We discuss past and current network monitoring strategies and the challenges that operators face with both on-prem and cloud monitoring, along... Read more »
Doug Madory has been called “The Man Who Can See the Internet.” Doug has developed a reputation for identifying significant developments in the global layout of the internet. He joins us today to discuss his role in analyzing internet data to identify trends and insights. He shares his journey from a data QA position to... Read more »
Doug Madory has been called “The Man Who Can See the Internet.” Doug has developed a reputation for identifying significant developments in the global layout of the internet. He joins us today to discuss his role in analyzing internet data to identify trends and insights. He shares his journey from a data QA position to... Read more »
In this episode of Automate IT, Jeremy Maldonado dives into the world of data-driven endpoint management—breaking down what it means to go “beyond the spreadsheets.” He explores how visibility, intelligent reporting, asset intelligence, and risk scoring can transform how IT teams manage and secure their environments. Drawing from his own journey into the IT space, Jeremy unpacks practical strategies for improving compliance, prioritizing threats, and empowering IT teams to play offense — not just defense. Whether you're an IT pro or just endpoint-curious, this episode will give you fresh perspective on managing smarter, not harder.
Confidence in a new technology is one of the greatest barriers to adoption of that technology. If you don’t believe it will improve your NetOps, why would you adopt it? This is especially true of AI products. On today’s show, we’re joined by Bob Friday, Chief AI Officer of Mist/Juniper to make the case for... Read more »
Confidence in a new technology is one of the greatest barriers to adoption of that technology. If you don’t believe it will improve your NetOps, why would you adopt it? This is especially true of AI products. On today’s show, we’re joined by Bob Friday, Chief AI Officer of Mist/Juniper to make the case for... Read more »
In this episode, Ashley chats with Casey Merritt from Right Systems about how he manages patching and automation across both internal systems and MSP clients using Automox. Casey shares how he transitioned into IT, took ownership of Automox at his company, and now uses Worklets to streamline software removal, automate reporting, and reduce onboarding bottlenecks.Ashley also explores Casey's go-to strategies for spring cleaning in IT, his preference for Automox over traditional tools like Intune for app deployment, and how he balances standardization with flexibility in complex environments.
Knowing the flow of how a packet gets from one end to the other is one of the most important pieces of advice given by today's guest, Mark Prosser. He shares his journey in the IT industry, his thoughts on Ops vs. design, and the differences between working in a telco NOC and the enterprise... Read more »
Knowing the flow of how a packet gets from one end to the other is one of the most important pieces of advice given by today's guest, Mark Prosser. He shares his journey in the IT industry, his thoughts on Ops vs. design, and the differences between working in a telco NOC and the enterprise... Read more »
In this Brand Story episode, Sean Martin and Marco Ciappelli sit down with Rob Allen, Chief Product Officer at ThreatLocker, to unpack how the company is reshaping endpoint security through a unique, control-first approach. Rob shares how ThreatLocker is challenging long-held assumptions about trust, visibility, and control in enterprise environments—and why the traditional “trust but verify” model is no longer good enough.From Default Permit to Default DenyThreatLocker's philosophy centers on a fundamental shift: moving from a default permit posture to a default deny stance. This approach, according to Rob, doesn't hinder operations—it creates boundaries that allow organizations to function safely and efficiently. It's not about locking systems down; it's about granting permissions with precision, so users can operate without even noticing security is present.Product Innovation Driven by Real FeedbackThe conversation highlights how customer input—and CEO Danny Jenkins' relentless presence at industry events—drives product development. New solutions like Web Control and Patch Management are designed as logical extensions of existing tools, allowing security teams to reduce risk without creating friction for end users. The addition of a software store, suggested by enterprise customers, gives users clarity on what's approved while reducing IT support tickets.Insights and the Detect DashboardRob also explains how ThreatLocker is unlocking the value of big data. With billions of data points collected every hour, their new Insights platform aggregates and analyzes cross-customer trends to better inform security decisions. Combined with the Detect Dashboard, teams now gain not only visibility but actionable intelligence—supported by polished visuals and streamlined workflows.More Than Just Tech—It's Peace of MindWhile the technology is impressive, Rob says the most rewarding feedback is simple: “ThreatLocker helps me sleep at night.” For many customers, that level of confidence is priceless. And in unexpected situations—like a blue-screen incident caused by third-party software—ThreatLocker has even been used to mitigate impacts in creative ways.Whether you're leading a global IT team or managing a growing MSP, this episode will make you think differently about how security fits into your operational strategy. Tune in to hear how ThreatLocker is turning bold ideas into real-world control.Learn more about ThreatLocker: https://itspm.ag/threatlocker-r974Note: This story contains promotional content. Learn more.Guest: Rob Allen, Chief Product Officer at ThreatLockerOn LinkedIn | https://www.linkedin.com/in/threatlockerrob/ResourcesLearn more and catch more stories from ThreatLocker: https://www.itspmagazine.com/directory/threatlockerAre you interested in telling your story?https://www.itspmagazine.com/telling-your-story
On today's show, we introduce Aviz Networks with Vishal Shukla, Co-Founder & CEO. Vishal and Aviz are making Networks for AI, and AI for Networks. Vishal explains how Aviz does this by offering AI Networking Unpacked. Designed for open-source and vendor-agnostic networking, AI Networking Unpacked works with existing network infrastructures. It also integrates with existing... Read more »
On today's show, we introduce Aviz Networks with Vishal Shukla, Co-Founder & CEO. Vishal and Aviz are making Networks for AI, and AI for Networks. Vishal explains how Aviz does this by offering AI Networking Unpacked. Designed for open-source and vendor-agnostic networking, AI Networking Unpacked works with existing network infrastructures. It also integrates with existing... Read more »
Guest Chris Grundemann believes that NetOps is in the third phase of networking–improving the network operator experience. Not just making the network functional or improving end user experience. In this episode, Chris tells his origin story at a wireless service provider and growth into a founder of multiple companies. He also shares his community-focused work... Read more »
Guest Chris Grundemann believes that NetOps is in the third phase of networking–improving the network operator experience. Not just making the network functional or improving end user experience. In this episode, Chris tells his origin story at a wireless service provider and growth into a founder of multiple companies. He also shares his community-focused work... Read more »
There are both benefits and challenges when adopting automation in the public sector, but Red Hat Ansible enhances efficiency, security and service delivery. With the right tooling, network operators can integrate automation into existing environments and improve network security. Providing insights into adopting automation in the public sector are Tony Dubiel, Principal Specialist Solution Architect... Read more »
There are both benefits and challenges when adopting automation in the public sector, but Red Hat Ansible enhances efficiency, security and service delivery. With the right tooling, network operators can integrate automation into existing environments and improve network security. Providing insights into adopting automation in the public sector are Tony Dubiel, Principal Specialist Solution Architect... Read more »
What’s it like to move from a NOC role to an operations and automation role? On today’s show we get the perspective of guest Joseph Nicholson, a Network Operations Engineer at NTT Data. He explains how he got started with automation, using tools like Python and Ansible, and the critical role of documentation in network... Read more »
What’s it like to move from a NOC role to an operations and automation role? On today’s show we get the perspective of guest Joseph Nicholson, a Network Operations Engineer at NTT Data. He explains how he got started with automation, using tools like Python and Ansible, and the critical role of documentation in network... Read more »
Mist AI is a key part of Juniper's AI-Native Networking Platform to simplify operations and optimize user experiences across wired and wireless networks. On today's sponsored show, we explore the evolution of network operations and talk about the integration of AI and automation in the Juniper Mist platform. We also look at how Juniper has... Read more »
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