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Today we get an inside look at a major data center migration that Nokia is undertaking. Nokia is our sponsor for today’s episode. The company is moving legacy sets of data center networking equipment to its own Event Driven Automation (EDA) solution. We go behind the scenes of Nokia’s own IT department, which is supporting... Read more »
Today we get an inside look at a major data center migration that Nokia is undertaking. Nokia is our sponsor for today’s episode. The company is moving legacy sets of data center networking equipment to its own Event Driven Automation (EDA) solution. We go behind the scenes of Nokia’s own IT department, which is supporting... Read more »
In this episode, Automox CISO Jason Kikta strips away the noise and focuses on the three core pillars of secure IT operations: asset inventory, patch management, and identity and access management (IAM).Jason shares firsthand stories from U.S. Cyber Command and explains why getting the basics right isn't optional — it's essential. Whether you're building a modern security program or tightening existing controls, this episode delivers clear guidance on where to focus and why.
In an IT world full of abstraction, overlays, and virtualization, it’s important to remember the physical infrastructure that supports all those things. So let’s get inside Mass IX, the Massachusetts Internet Exchange, to get a holistic view of the logical architecture and protocol mechanics of peering and Internet exchanges, as well as the iron, steel,... Read more »
In an IT world full of abstraction, overlays, and virtualization, it’s important to remember the physical infrastructure that supports all those things. So let’s get inside Mass IX, the Massachusetts Internet Exchange, to get a holistic view of the logical architecture and protocol mechanics of peering and Internet exchanges, as well as the iron, steel,... Read more »
Software developers combine Artificial Intelligence with IT Operations and have produced a new acronym called AIOps. Today, we explored some of the best practices for making software development more productive with AIOps. Legacy systems are an excellent application for AIOps, but Kevin Walsh from the GAO notes that it may be more economical to maintain legacy systems in place. Christopher Clark from the U.S. Marine Corps suggests listening to users through starting AI Task Forces. They can help identify the use cases that would validate the expense of moving to AIOps. One obvious win might be minimal risk, high-impact activities. Clark mentions preventative maintenance as a potential target. ROI from reducing costs can be apparent. Furthermore, a help desk can pose a negligible risk and have a relatively high impact on servicing needs of Marines. One likely candidate for applied AIOps is managing the changes in a code set that takes place. BMC's Katie Tierney states that in a typical DevSecOps environment, there could be thousands of changes a day, which exceeds human capability. The overview is apparent: ensure appropriate oversight, governance, and transparency measures are in place when deploying agentic AI systems.
The digital twin is an evolving technology in the networking space. On today’s sponsored episode of Total Network Operations, we dig into details and definitions of the digital twin, how it ties into network automation and autonomy, and the power of abstraction layers. We’ll also talk about how the concepts in today’s show might influence... Read more »
The digital twin is an evolving technology in the networking space. On today’s sponsored episode of Total Network Operations, we dig into details and definitions of the digital twin, how it ties into network automation and autonomy, and the power of abstraction layers. We’ll also talk about how the concepts in today’s show might influence... Read more »
Jeremy Schulman has been working at network automation for much of his professional life. On today’s Total Network Operations, host Scott Robohn talks with Jeremy about his ongoing quest to get the network engineering bottleneck out of production. They discuss the early days of network automation when engineers tried to adopt tools from compute side... Read more »
Jeremy Schulman has been working at network automation for much of his professional life. On today’s Total Network Operations, host Scott Robohn talks with Jeremy about his ongoing quest to get the network engineering bottleneck out of production. They discuss the early days of network automation when engineers tried to adopt tools from compute side... Read more »
In this compelling episode of SADA's Cloud and Clear podcast, we go "Beyond the Benchmark" with Joseph Menti, Senior Director of DevOps, Security, and IT Operations at DroneDeploy. Join host John Giglio, SADA's Director of Cloud Security, as we explore DroneDeploy's sophisticated and proactive approach to cloud security. DroneDeploy is a leader in reality capture, providing "superpowers" to industries like construction, agriculture, and solar with accurate mapping and analysis. Discover the unique security challenges of handling vast amounts of sensitive imagery and 3D model data. Joseph shares how DroneDeploy navigated their transition from co-located data centers to a predominantly Google Cloud Platform (GCP) environment, highlighting the immense capabilities of cloud tools for physical data security, access management, anomaly detection, and more. Learn about DroneDeploy's philosophy of "punching above their weight" – maximizing a small team's effectiveness through strategic technology adoption, like Security Command Center for asset inventory, and implementing Infrastructure as Code. The discussion also emphasizes the critical value of third-party security assessments, which provide unbiased validation, identify "unknown unknowns," and help prioritize the security roadmap. Joseph explains how a strong security program acts as a powerful business enabler, building customer trust and helping to secure deals. Finally, get insights into emerging threats, including the impact of AI on cyberattacks, and why user awareness training remains the highest ROI security measure. Key Takeaways: Cloud-Native Security Strategies: Harnessing GCP tools for automated security and efficient operations. Maximizing Resources: How to achieve robust security with a lean team through smart automation and strategic tools. The Power of External Validation: Why third-party security assessments are crucial for a world-class security framework. Security as a Business Enabler: Transforming security from a cost center into a competitive advantage. Battling Emerging Threats: Understanding AI's role in cyberattacks and the paramount importance of continuous security awareness training. Tune in to gain practical advice and inspiration for your cloud transformation journey! Connect with SADA & DroneDeploy: Learn more about SADA: https://sada.com/cloud-and-clear/ Explore DroneDeploy: https://www.dronedeploy.com/ Check out the DroneDeploy Horizons event in October: https://www.dronedeploy.com/horizons Read our DroneDeploy case study: https://sada.com/customer-story/dronedeploy-goes-the-extra-mile-for-enterprise-grade-security-with-google-cloud-and-sada Subscribe to Cloud and Clear:
I remember working at a large organization with a team of other IT Operations staffers. We rotated this one job every month amongst a few people, each taking turns, where we'd lose a day to update all the privileged passwords for our servers. This was before Managed Service Accounts and the cloud, when we were required to change these every 30 days and then store the new ones in an encrypted store. What struck me when I got stuck with this wasn't the requirement to change every 30 days; that seemed normal. The thing that bothered me was how manual this was. As a former developer, I wrote some scripts to automated this, pre-PowerShell, and make the task easier on my fellow sys admins. I had scripts to generate a password, change it in AD, then print the pwd to be copied into our secure storage (no API there). This ran in a loop so I didn't lose a whole day to changing password. Read the rest of Password Guidance
Vint Cerf, widely recognized as one of the fathers of the Internet, is today’s special guest on Total Network Operations. He currently serves as Vice President and Chief Internet Evangelist at Google. His pioneering work began back in the 1960’s when he was involved in the ARPANET project. Alongside Bob Kahn, Vint co-invented the TCP/IP... Read more »
Vint Cerf, widely recognized as one of the fathers of the Internet, is today’s special guest on Total Network Operations. He currently serves as Vice President and Chief Internet Evangelist at Google. His pioneering work began back in the 1960’s when he was involved in the ARPANET project. Alongside Bob Kahn, Vint co-invented the TCP/IP... Read more »
On today’s Total Network Operations we talk through the adoption of AI in network operations with John Capobianco, Head of DevRel at Selector. Selector is the sponsor of today’s episode. John walks us through his career journey as a network engineer, and describes the moment where he realized that AI was going to change how... Read more »
On today’s Total Network Operations we talk through the adoption of AI in network operations with John Capobianco, Head of DevRel at Selector. Selector is the sponsor of today’s episode. John walks us through his career journey as a network engineer, and describes the moment where he realized that AI was going to change how... Read more »
In this episode of The CX Tipping Point, Martha Dorris sits down with Avery Muse, former Executive Director for IT Operations at the Department of Health and Human Services (HHS), to explore how he brought customer experience (CX) and employee experience (EX) together as a “Total Experience” at HHS.With a career spanning defense, law enforcement, and health, Avery shares unique insights on service transformation in government. The conversation dives into his implementation of fusion teams, experience-level agreements, and a unified support portal, as well as efforts to modernize physical support locations and integrate omni-channel technology.Martha and Avery also discuss the critical role of leadership buy-in, the link between employee engagement and service delivery, and best practices for measuring both operational and experience metrics.Check out Avery's recent NextGov Op-Ed on Total Experience, and connect with him at info@themusegroup.net or visit themusegroup.net.Thank you for listening to this episode of The CX Tipping Point Podcast! If you enjoyed it, please consider subscribing, rating, and leaving a review on your favorite podcast platform. Your support helps us reach more listeners! Stay Connected: Follow us on social media: LinkedIn: @DorrisConsultingInternational Twitter: @DorrisConsultng Facebook: @DCInternational Resources Mentioned: Citizen Services Newsletter 2024 Service to the Citizen Awards Nomination Form
Building things for people to use has been our guest’s goal since entering university in the 1960s. Total Network Operations is delighted to welcome Jack Haverty, who’s been instrumental in ARPANET operations and innovation, the development of TCP, and more. He takes us through the history of the internet from the early days of ARPANET,... Read more »
Building things for people to use has been our guest’s goal since entering university in the 1960s. Total Network Operations is delighted to welcome Jack Haverty, who’s been instrumental in ARPANET operations and innovation, the development of TCP, and more. He takes us through the history of the internet from the early days of ARPANET,... Read more »
In this episode of Automox Insiders, Maddie Regis speaks with Ryan Jeziorski, a Solutions Engineer at Automox, about the importance of IT adaptability and resilience. Ryan shares his diverse career background, his current role at Automox, and insights on how organizations can maintain uninterrupted services while adapting to changes in technology. He emphasizes the significance of continuous learning and patch management as key strategies for IT professionals. The conversation concludes with a fun game about companies that have successfully adapted their business models over time.This episode originally aired January 9, 2025
What’s the next era of network management and operations? Total Network Operations talks to Mahesh Jethanandani, Chair of NETCONF Working Group and Distinguished Engineer at Arrcus. Mahesh describes a workshop from December of 2024 that sought to investigate the past, present, and future of network management and operations. He talks about the IETF’s role in... Read more »
What’s the next era of network management and operations? Total Network Operations talks to Mahesh Jethanandani, Chair of NETCONF Working Group and Distinguished Engineer at Arrcus. Mahesh describes a workshop from December of 2024 that sought to investigate the past, present, and future of network management and operations. He talks about the IETF’s role in... Read more »
Auvik is network management software that lets users monitor, manage, and troubleshoot their networks. On today’s sponsored episode we talk with Doug Murray, CEO; and John Harden, Director of Strategy & Technology Evangelism, both from Auvik, about the challenges facing today’s network operators. We look at the rise of the IT generalist, workloads and burnout,... Read more »
Auvik is network management software that lets users monitor, manage, and troubleshoot their networks. On today’s sponsored episode we talk with Doug Murray, CEO; and John Harden, Director of Strategy & Technology Evangelism, both from Auvik, about the challenges facing today’s network operators. We look at the rise of the IT generalist, workloads and burnout,... Read more »
Discover how Automox is transforming IT reporting. In this episode, Steph Rizzuto talks with product lead Emily Pace and engineer Ben Glass about new reporting features that give you real-time visibility, alerting, and automation. Learn how IT teams are cutting reporting time from 30 hours to 1, setting up custom alerts, and making smarter decisions—without logging into the console 24/7.
In this episode of Heroes of IT, Ashley sit down with Milton Webster to explore how his team transformed their IT operations using Automox. From reducing endpoint risk scores in record time to implementing automated Windows 11 upgrades with Worklets, Milton shares real-world wins and challenges from the frontlines of IT. Learn how a culture of proactive patching helped his organization boost security and sleep easier at night. If you're navigating risk management, remote device updates, or end-user satisfaction, this conversation is packed with practical insight.
Kevin Nanns is today’s guest on Total Network Operations. Kevin describes his “Wizard of Oz” moment when he discovered the world of networking. He talks about how he came up through the ranks working a help desk and then in a NOC, and his climb up the certification ladder. We also discuss how AI is... Read more »
Kevin Nanns is today’s guest on Total Network Operations. Kevin describes his “Wizard of Oz” moment when he discovered the world of networking. He talks about how he came up through the ranks working a help desk and then in a NOC, and his climb up the certification ladder. We also discuss how AI is... Read more »
In this episode of Automox's CISO IT Podcast, host Jason Kikta returns from Black Hat and DEF CON in Las Vegas to discuss one of the most talked-about IT events of the summer, and what it truly reveals about automation in IT. Contrary to popular fearmongering, Jason argues that the incident isn't a cautionary tale against automation but a clear call for more thoughtful automation.Jason breaks down why automation, when paired with rigorous testing and strategic controls, is critical to modern IT and cybersecurity success. He challenges listeners to rethink what IT efficiency really means—not job cuts, but freeing teams to tackle the backlog and do more meaningful work. He wraps with a personal challenge: find and automate one tedious task this week using tools like Automox, Okta workflows, or your own scripts.This episode originally aired September 12, 2024
On today’s show we talk about NetDevOps and AI Ops with Greg Freeman, VP of Network and Customer Transformation at Lumen. Greg spearheads network automation, orchestration ,and AI strategy, guiding the highest technical tier in operations and championing NetDevOps methodologies. We talk about the people and work culture that’s influenced the development of automation and... Read more »
On today’s show we talk about NetDevOps and AI Ops with Greg Freeman, VP of Network and Customer Transformation at Lumen. Greg spearheads network automation, orchestration ,and AI strategy, guiding the highest technical tier in operations and championing NetDevOps methodologies. We talk about the people and work culture that’s influenced the development of automation and... Read more »
Ashley sits down with Steve Engler from the Oklahoma Farm Bureau to explore his journey from taking apart his first computer to becoming a certified Automox expert and system admin.Stephen shares how he:Transitioned from the Air Force into ITUnlocked the full potential of Automox in a previously underused environmentBuilt a hands-on lab to test Linux and Windows automationEarned all three Automox University certificationsBecame a go-to expert through community collaboration and scriptingThis episode originally aired July 21, 2024
At AutoCon 3 in Prague, Scott Robohn sat down with Ernest Lefner from sponsor Gluware to talk about lessons learned throughout his career: from his early days of pulling cable to becoming Chief Product Officer at Gluware and helping to found ONUG. Ernest talks about being a continuous technology learner, and also about the need... Read more »
At AutoCon 3 in Prague, Scott Robohn sat down with Ernest Lefner from sponsor Gluware to talk about lessons learned throughout his career: from his early days of pulling cable to becoming Chief Product Officer at Gluware and helping to found ONUG. Ernest talks about being a continuous technology learner, and also about the need... Read more »
Today we chat with Megaport’s Mitchell Warden, Founding Engineer; and Alexis Bertholf, Global Technical Evangelist, to find out what NetOps is like at Megaport, a company that provides scalable internet connections for all types of organizations. We look at the origins of Megaport and how the company started with the intention of network automation from... Read more »
Today we chat with Megaport’s Mitchell Warden, Founding Engineer; and Alexis Bertholf, Global Technical Evangelist, to find out what NetOps is like at Megaport, a company that provides scalable internet connections for all types of organizations. We look at the origins of Megaport and how the company started with the intention of network automation from... Read more »
Meet Chris Brandt, the new host of IT Visionaries.In this special episode, outgoing host Albert Chou passes the mic to Chris—a seasoned Technology Strategist with a passion for connecting bold ideas to real business outcomes.Chris's career spans startups to global enterprises, from building an EMP-shielded data center deep underground to deploying 200PB HPC environments in Fintech. His expertise includes business strategy, IT operations, security, and network architecture.Outside of work, he enjoys life with his wife Julie, their two kids, Lily and Camden, and their dog, Hobs.Get to know the new voice behind IT Visionaries—and what's coming next. ---Produced by the team at Mission.org and brought to you by Brightspot.
Total Networks Operations sits down with Justin Ryburn for a wide-ranging discussion on the state of the networking industry. Topics including how to attract new talent to network engineering and network operations; getting literate in DevOps/infrastructure tools such as GitHub, Terraform, and Python; pairing Dev and NetOps to maximize domain expertise; integrating tools and trying... Read more »
Total Networks Operations sits down with Justin Ryburn for a wide-ranging discussion on the state of the networking industry. Topics including how to attract new talent to network engineering and network operations; getting literate in DevOps/infrastructure tools such as GitHub, Terraform, and Python; pairing Dev and NetOps to maximize domain expertise; integrating tools and trying... Read more »
Data Center construction has reached an incredible pace over the last few years with implications on NetOps and operations of all kinds. Today we with talk with sponsor Siemon regarding the state of data centers, past, present and future. We explore legacy data centers and how they are evolving to work in today’s environments. We... Read more »
Data Center construction has reached an incredible pace over the last few years with implications on NetOps and operations of all kinds. Today we with talk with sponsor Siemon regarding the state of data centers, past, present and future. We explore legacy data centers and how they are evolving to work in today’s environments. We... Read more »
In this episode of Hands-On IT, Landon Miles shares 3 tactical tips to help you make smarter decisions with your endpoint data. Learn how to cut through alert fatigue, streamline your reporting, and use historical insights to predict and prevent future issues. Whether you're managing a few hundred devices or thousands across mixed OS environments, these strategies will help you reduce noise, boost visibility, and run a more secure, efficient operation.
Michael Costello shares his career journey on today’s Total Network Operations. Currently on the Board of Directors at NANOG and a Distinguished Engineer at Saviynt, Michael talks about his early days learning the ropes as a junior network engineer, trying to start an ISP, his stint in graduate school, and a very interesting role at... Read more »
Michael Costello shares his career journey on today’s Total Network Operations. Currently on the Board of Directors at NANOG and a Distinguished Engineer at Saviynt, Michael talks about his early days learning the ropes as a junior network engineer, trying to start an ISP, his stint in graduate school, and a very interesting role at... Read more »
Network monitoring, Internet monitoring, and observability are all key components of NetOps. We speak with sponsor Catchpoint to understand how Catchpoint can help network operators proactively identify and resolve issues before they impact customers. We discuss past and current network monitoring strategies and the challenges that operators face with both on-prem and cloud monitoring, along... Read more »
Network monitoring, Internet monitoring, and observability are all key components of NetOps. We speak with sponsor Catchpoint to understand how Catchpoint can help network operators proactively identify and resolve issues before they impact customers. We discuss past and current network monitoring strategies and the challenges that operators face with both on-prem and cloud monitoring, along... Read more »
Doug Madory has been called “The Man Who Can See the Internet.” Doug has developed a reputation for identifying significant developments in the global layout of the internet. He joins us today to discuss his role in analyzing internet data to identify trends and insights. He shares his journey from a data QA position to... Read more »
Doug Madory has been called “The Man Who Can See the Internet.” Doug has developed a reputation for identifying significant developments in the global layout of the internet. He joins us today to discuss his role in analyzing internet data to identify trends and insights. He shares his journey from a data QA position to... Read more »
Confidence in a new technology is one of the greatest barriers to adoption of that technology. If you don’t believe it will improve your NetOps, why would you adopt it? This is especially true of AI products. On today’s show, we’re joined by Bob Friday, Chief AI Officer of Mist/Juniper to make the case for... Read more »
Knowing the flow of how a packet gets from one end to the other is one of the most important pieces of advice given by today's guest, Mark Prosser. He shares his journey in the IT industry, his thoughts on Ops vs. design, and the differences between working in a telco NOC and the enterprise... Read more »