Podcasts about predictive

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What does it take to run 500 events across 16 weeks and still make it home for bedtime stories? In this powerhouse episode, Dwayne Kerrigan sits down with Vaneli Martinov, Executive Vice President of Operations for the world-renowned Wellington International.Vaneli opens up about the reality behind high-performance leadership—juggling relentless operations, motherhood, and building a career from the ground up. From her early days as an intern at the most expensive golf club in the world to project-managing $200M developments, her story is a masterclass in grit, grace, and grounded leadership.You'll learn how she balances chaos with calm, leads massive teams with empathy, and why being the "swan on the surface, but paddling like hell underneath" is one of her greatest strengths.Timestamps:00:00 – The Swan Mentality: Grace above, chaos below01:10 – Meet Vaneli Martinov03:00 – Managing 500 events in 16 weeks05:45 – Operational teardown + seasonal rebuilds07:00 – Balancing career, marriage & motherhood08:45 – Living in fight-or-flight: Thriving in chaos10:00 – Hustling her way from intern to executive14:45 – Saying yes before you're ready17:00 – Early career lessons in elite service & proactivity21:00 – Building trust through “nothing is beneath me” leadership23:00 – Predictive thinking vs reactive firefighting26:00 – Scaling up from operations grunt to strategic executive29:00 – 80–100 hour weeks: Was it worth it?31:00 – Redefining hustle with purpose and family in mind35:00 – The truth about toxic relationships and healthy ambition38:00 – The hidden challenges of being a woman in male-dominated leadership44:30 – How Vaneli leads with feminine strength and authenticity48:00 – Modeling the right leadership style through lived experience52:00 – Networking with purpose vs performative connectionKey Takeaways & Resources:1. Say Yes Before You're ReadyVaneli's career is built on courageous action—even when she didn't feel ready. She leaned into the unknown and learned through doing.2. Leadership Is Earned Through ActionShe models respect by showing up in the trenches. From hauling trash to handling investors, no job is beneath her—and that credibility compounds.3. Early Career: Hustle + Humility WinsWhat set her apart wasn't grades—it was drive. Her advice to young professionals? Show up curious, proactive, and willing to do anything.4. Learn to Anticipate, Not Just ReactWhether managing elite clientele or massive operations, success lies in predicting needs and solving problems before they arise.5. Redefining Feminine LeadershipVaneli rejected the “bulldog boss” stereotype and leaned into emotional intelligence, empathy, and warmth—without sacrificing strength.6. Balance Isn't Static—It's IntentionalAs a wife, mother, and exec, she's constantly pivoting. Her north star? Show up with positivity, and choose grace over perfection.Connect with Dwayne KerriganFacebook: https://www.facebook.com/thedwaynekerriganpodcastInstagram: https://www.instagram.com/dwaynekerriganpodcast/Linked In: https://www.linkedin.com/in/dwayne-kerrigan-998113281/Website: http://www.dwaynekerrigan.comDisclaimer...

Scientific Sense ® by Gill Eapen: Prof. Trey Ideker is Professor of Medicine, Bioengineering and Computer Science, and former Chief of Genetics, at the University of California San Diego (UCSD). He is also the Director of the Bridge2AI Functional Genomics Data Generation Program and Co-Director of the Cancer Cell Map Initiative. Please subscribe to this channel:https://www.youtube.com/c/ScientificSense?sub_confirmation=1

Drs. Thomas Hemmerling and Arman Valadkhani discuss the article “Diastolic Versus Systolic or Mean Intraoperative Hypotension as Predictive of Perioperative Myocardial Injury in a White-Box Machine-Learning Model” published in the July 2025 issue of Anesthesia & Analgesia.

Predictive sensory processing in sleeping Drosophila echoes vertebrate research, establishing an evolutionarily conserved neural signature of sleep.

When Silicon Valley and the CCP Start Speaking the Same LanguageLet's get real: the world's two most powerful nations are building surveillance societies. The United States, under a new breed of techno-ideologues, is quietly constructing a digital control system that mirrors—sometimes eerily—the one perfected by the Chinese Communist Party (CCP). Pull back the curtain and you see the same machinery: data, algorithms, and the relentless drive to know, score, and shape every citizen. The difference? Only in branding and the stories we tell ourselves.Peter Thiel: Architect of America's Surveil-and-PunishTo understand this convergence, look at Peter Thiel—billionaire investor, PayPal co-founder, and intellectual godfather of the New Right. Thiel isn't just a financier; he's a philosopher-king for this era. His books, speeches, and investments have seeded a generation of politicians and policy architects who share his skepticism of democracy, faith in hierarchy, and obsession with managing human desire.Thiel's fingerprints are everywhere: from his early Trump support to his funding of “anti-woke” candidates and investments in the backbone of the American surveillance state. He bridges Silicon Valley's monopolists and the populist Right—a connector of memes, money, and power.Surveillance: The Water We Swim InWhat we once imagined was only the CCP's playbook is now American standard. The same tech used to track Chinese dissidents now monitors gig workers, protestors, immigrants, and minorities. Since 2016, US surveillance has expanded dramatically—not just at borders but in cities and online. Trump's executive orders empowered DHS to scrape any “publicly available information”—tweets, Facebook posts, even private messages. The chilling effect was immediate: people self-censored, deleted posts, and warned each other that “anything you say can be used against you.”The Memetic Engineering ComplexSocial media doesn't just sell ads—it sells influence. Its algorithms maximize engagement by amplifying outrage, envy, and tribalism. Since 2016, these platforms have become tools for both state and mob enforcement of ideological conformity. Predictive policing powered by social media data has monitored protests and flagged “agitators”—an approach straight from the CCP's dissent-control manual.State-Corporate FusionIn China, tech companies must share everything with the state. In the US, the state contracts it out, but the effect is similar: a seamless flow of data from your phone to power. The “public-private partnership” is the new Leviathan—and it's bipartisan. Thiel's investments in Palantir and Facebook are the logical extension of his belief in hierarchy and the management of desire. Trump's circle sees these tools as the way to restore “order” and “greatness,” even while railing against “big tech.”Targeting the OutsidersThe CCP's surveillance of Uyghurs is notorious. In the US, ICE used social media monitoring to build deportation cases—even for US citizens with immigrant ties. The logic is the same: identify, isolate, neutralize. Only the branding differs.Harmony vs. OrderThe CCP talks about “harmony” and “national rejuvenation.” Trump and the New Right talk about “order” and “greatness.” Both are code for control—managing risk and channeling the violence of mimetic desire away from power. Thiel's skepticism of democracy mirrors the CCP's distrust of pluralism. Both see the crowd as dangerous, the individual as a threat.Denial and CamouflageThe CCP is honest about its authoritarianism. The US cloaks it in “law & order” and “border security”—but the surveillance engine hums the same tune.No Place to HideIn the end, the line between “free” and “unfree” blurs. The only real question is who pulls the levers—and whether we can imagine a world where data empowers rather than imprisons.

About Hugh Massie:Hugh Massie is the Executive Chairman and Founder of DNA Behavior International – the Behavior and Money Insights Company. As a Titan 100 CEO and renowned Behavioral Solutions Architect, he approaches every opportunity with the proven perspective that “behavior makes money.” Through his analytical approach and AI-driven technologies, Hugh helps growth-minded leaders build “category king” people-centric businesses that enhance decision-making, culture, and performance. His purpose is to empower people to align their natural, hard-wired talents and financial behaviors to create an Exponential Future with reduced stress. Hugh's moonshot is to scale DNA Behavior's AI-powered BeSci Tech Platform to inform over 1 billion people annually by 2030, increasing life, financial, and business longevity by 30+ years. In this episode, Dean Newlund and Hugh Massie discuss:Predictive insights from human behavior in leadership and business strategySelf-awareness and hardwired traits as drivers of leadership effectivenessGovernance dynamics in enabling or constraining powerful executivesOrganizational resilience in the face of AI disruption and rapid innovationBehavioral economics as a tool for sustainable financial performance Key Takeaways:Behavior serves as a powerful leading indicator of future financial and cultural performance, allowing organizations to anticipate outcomes before they materialize in traditional reports.Digitally scanning leadership behavior using publicly available data enables predictive profiling at scale, offering strategic insights into executive decision-making styles without requiring formal assessments.Sustained business success is often linked to a balanced presence of six core behavioral traits, including results-driven, innovation-focused, fiscal control, financial prudence, and relationship engagement.When leadership strengths such as vision, influence, or risk-taking are left unchecked—particularly in environments with weak governance—they can backfire and lead to long-term brand erosion and internal dysfunction. "Your strengths, overplayed, can be a struggle and, if not attended to, become a weakness.” — Hugh Massie Connect with Hugh Massie:  Website: https://dnabehavior.com/YouTube: https://www.youtube.com/@dnabehaviorLinkedIn: https://www.linkedin.com/in/hughmassie/X (Twitter): https://x.com/HughMassieFacebook: https://www.facebook.com/hugh.massie/Instagram: https://www.instagram.com/hughmassie/  See Dean's TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/X (Twitter): https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Show notes by Podcastologist: Hanz Jimuel AlvarezAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

The Legion Of Doom head out to Montauk, NY for our 13th year in a row. This time we bring the Podcast with us, we discuss:- US strikes on Iranian nuclear facilities-Religion and what happens in the afterlife-Predictive programming in movies-Artificial Intelligence and it's consequencesText us comments or questions we can answer on the showPatriot Cigar Company Premium Cigars from Nicaragua, use our Promo Code: DOOMED for 15% off your purchase. https://www.mypatriotcigars.com/usa/DOOMED Support our show by subscribing using the link: https://www.buzzsprout.com/796727/support Support the showGo to Linktree.com/TwoDoomedMen for all our socials where we continue the conversation in between episodes.

This episode we discuss Ladder Leg, 42 meaning everything, kubrick movies, Middle east theatre, Teddy K, Special Force liars, Smoking, OKC, Predictive history, Corde, Game theory, Geo politics, Andor, How to Dad, Tiger dust, Rugby failing and heaps more. Enjoy. Support The Joel and Tim Show on Patreon: https://www.patreon.com/user?u=74670148 Support us with caffeinated beverages at https://www.buymeacoffee.com/thejoelandv  

Join us to hear Jennifer's incredible unexpected journey from mysterious, itchy skin blotches leading to a full psoriasis diagnosis and how she found the right treatment for her with dermatologist Dr. Christina Feser and Mind.Px. Listen as Jennifer tells her diagnostic odyssey from itchy, skin blotches to psoriasis with host Max Blitstein as together they explore her journey from topical treatments to biologics, and the emotional toll this disease can take. Learn how this psoriasis patient found relief with Dr. Christina Feser through the use of new precision medicine technology to find the right treatment for her. This episode highlights the importance of proactive care and the life-changing impact of finding the right medical support. Timestamps: ·       (0:00)  Intro to Psound Bytes™ and guest welcome dermatologist Dr. Christina Feser and her patient Jennifer Kirsch. ·       (1:26)  Jennifer's life prior to her diagnosis journey with psoriasis. ·       (2:29)  Symptoms, diagnosis, and initial treatment course. ·       (4:26)  The path to taking control of Jennifer's psoriasis begins with a Mind.Px test. ·       (9:15)  Timeline for the Mind.Px test results and how it felt to get the test. ·       (12:14) Implementation and results of the treatment recommended by Dr. Feser and the Mind.Px test. ·       (17:22) The emotional impact of living with psoriasis.   ·       (19:24) Be proactive when something is not right. Listen to your body. ·       (19:57) Getting on the right medicine initially has value.  ·       (21:16) While the journey is not easy, taking advantage of available technology offers better management of patients with psoriasis. 3 Key Takeaways: ·       Diagnosis of psoriasis can be challenging but it all starts with finding the right health care provider who listens to you as a patient.   ·       Technology now exists through Mind.Px to help providers and patients select a therapy that is more biologically appropriate to manage their psoriasis. ·       Be proactive in taking steps to ensure you receive the right treatment for you and your health. Guest Bios:   Dr. Christina Feser is a board-certified dermatologist with Nashville Skin, a comprehensive dermatology center for adults and children where she specializes in the latest medical treatments for skin diseases such as psoriasis that impact the skin, scalp, hair, and nails. She has a passion for research, serving as Principal Investigator on numerous clinical trials with a focus on psoriasis, eczema, alopecia, vitiligo, and other skin diseases. She is a fellow of the American Academy of Dermatology, the American Osteopathic College of Dermatology, and is a member of the Nashville Dermatology Society and the Tennessee Dermatology Society. Jennifer Kirsch, a patient of Dr. Feser's, was diagnosed with psoriasis in November 2024 after initially being diagnosed with eczema. Taking matters into her own hands, Jennifer not only found the right care with Dr. Feser, but also the right treatment to help her live her life without the itch associated with psoriasis.  Resources: Ø  Current Biologics on the Market https://www.psoriasis.org/current-biologics-on-the-market/ Ø  Mindera Health – Shaping the Era of Digital Predictive Skin Analytics       https://minderahealth.com

Today's guest is Derek Crager, founder of Practical AI and the creator of Pocket Mentor—the world's first voice-based AI built for real-time, hands-free support on the job. With a background in industrial training and a mind shaped by autism, ADHD, and dyslexia, Derek sees patterns others miss. His tech turns expert know-how into instant, voice-guided help—no apps, no logins, just answers. He's on a mission to close the skills gap and reshape how teams learn, work, and thrive with AIDerek's profile: https://www.linkedin.com/in/amazonleadership/https://www.practicalai.app/company/leadershipGrab a copy of my book:https://partsmanagerpro.gumroad.com/l/qtqaxAI in auto repair, Automotive artificial intelligence, Voice AI for mechanics, AI for car technicians, Predictive maintenance tools, Car industry innovation, Automotive workforce transformation, Digital dealership solutions, LLM tools for auto service, AI mechanic assistantBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-motor-files-podcast--4960744/support.

In this episode, David Cruz e Silva sits down with Joe Schorge, founder of Isomer Capital, one of Europe's most thoughtful and active LPs—backing funds, co-investing with top GPs, and increasingly leaning into secondaries.From deep dives into the maturing European tech ecosystem, to the reality of what “liquidity” means today, Joe shares what it takes to build long-term portfolios and navigate cycles with wisdom (and a little humor).Who should listen:LPs thinking through secondary exposure and portfolio liquidityGPs raising new funds with legacy tailwinds (or baggage)Founders and angels curious about how liquidity really works behind the scenesHere's what's covered:00:00 Meet Joe Schorge & Isomer Capital's model00:31 Why SuperVenture is ground zero for LP/GP dealflow01:30 A New Era of Secondaries: From passive to proactive02:55 "It's not a return until you can buy a beer with it."

Send us a textAI in home healthcare serves as a decision support system that helps professionals make better choices by analyzing data, surfacing key information, and providing suggestions while keeping final decisions in human hands.• AI scribes can transcribe caregiver-client conversations and automatically populate required forms• Digital assistants prepare caregivers for visits by providing quick client summaries and highlighting recent changes• Predictive models identify patients at risk of adverse events, helping clinicians prioritize care• AI tools must maintain the same security permissions as existing systems and comply with HIPAA regulations• Explainable AI models help build clinician trust by showing why specific recommendations were made• Voice technology represents the exciting future of AI in healthcare, moving from assistive to autonomous capabilitiesEpisode Resources:AI Resource Hub: https://alayacare.com/ai-resource-hub/Podcast: Agentic AI and the future of home-based care: Predictions for 2025 with Adrian SchauerPodcsat: Tackling home care staffing challenges with AI technologyToolkit: AI in home and community care: Your complete guideIf you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.

Summary In this episode, Ali Damron delves into the concept of neuroplastic symptoms, emphasizing the significant role fear plays in chronic symptoms. She explains how fear can manifest in various forms and how it can perpetuate a cycle of symptoms.  The discussion covers the importance of understanding the symptom-fear cycle, breaking the fear loop, and reconditioning the brain to respond differently to symptoms. Ali also introduces the concept of somatic tracking as a tool for healing and encourages listeners to approach their symptoms with curiosity and gentleness.   Takeaways Many chronic symptoms may stem from brain patterns rather than physical damage. Fear can manifest in various forms, affecting our health. Changing our response to symptoms can help alleviate them. The symptom-fear cycle can create a feedback loop of anxiety and symptoms. Self-compassion and reducing pressure are crucial for healing. Predictive coding can lead to anticipating symptoms based on fear. It's essential to break the fear loop to regain control over symptoms. Reconditioning the brain involves teaching it that sensations are safe. Avoiding triggers can reinforce fear; exposure is necessary for healing. Somatic tracking is a powerful tool for changing the brain's relationship to symptoms. Chapters 00:00 Introduction to Neuroplastic Symptoms 09:10 Understanding the Symptom-Fear Cycle 15:04 Breaking the Fear Loop 23:50 Reconditioning the Brain   Ali's Resources:  Calm the Chaos: Practical Tips and Tools for Stopping Anxiety in It's Tracks Course! Consults with Ali  BIOptimizers Magnesium Breakthrough 10% off using code ALIDAMRON10 www.alidamron.com/magnesium Master Your Perimenopause Course + Toolkit "Am I in Perimenopause?" Checklist.  What Hormone is Imbalanced? Quiz! Fullscript (Get 10% off all supplements) "How To Balance Your Hormones For Better Sleep, Mood, Periods and Energy" Free, On Demand Training Website  Ali's Instagram Ali's Facebook Group: Holistic Health with Ali Damron 

Sarah Brzeszkiewicz, MS, OTR/L, an expert at the intersection of rehab therapy and health tech, joins us on this episode of Neuro Navigators to demystify the evolving role of artificial intelligence (AI) in therapy. With host J.J. Mowder-Tiney, she unpacks what AI really means for rehab professionals today—and what it doesn't. Together, we explore emerging research, practical use cases, and everyday clinical scenarios that show how AI can enhance care rather than replace therapy practitioners. If you're curious about how to bring AI into your workflow to enhance your clinical edge, this conversation is for you.Learning ObjectivesAnalyze the current evidence on the use of AI in rehabilitation practiceApply evidence-based, practical strategies to actionably address the role of AI in the therapeutic processSolve patient case scenarios to explore practical applications of AI in everyday practiceTimestamps(00:00:00) Welcome(00:00:47) Introduction to AI in rehabilitation(00:02:54) The importance of AI in clinical practice(00:06:06) Research insights on AI in healthcare(00:08:58) AI solutions for clinicians(00:11:52) Enhancing assessment and treatment planning with AI(00:14:51) AI in remote monitoring and patient care(00:17:53) Predictive analytics and future of AI in rehab(00:22:37) Innovative tools for therapy interventions(00:26:09) AI in rehabilitation: enhancing engagement and outcomes(00:30:52) Expanding the scope: cognitive and vision rehabilitation(00:34:11) Actionable insights for clinicians(00:37:58) Real-world applications: case examples in therapy(00:44:19) Creative adaptations in therapyNeuro Navigators is brought to you by Medbridge. If you'd like to earn continuing education credit for listening to this episode and access bonus takeaway handouts, log in to your Medbridge account and navigate to the course where you'll find accreditation details. If applicable, complete the post-course assessment and survey to be eligible for credit. The takeaway handout on Medbridge gives you the key points mentioned in this episode, along with additional resources you can implement into your practice right away.To hear more episodes of Neuro Naviagators, visit ⁠⁠https://www.medbridge.com/neuro-navigators⁠⁠If you'd like to subscribe to Medbridge, visit ⁠⁠https://www.medbridge.com/pricing/⁠⁠IG: https://www.instagram.com/medbridgeteam/

This special episode formed part of FP&A Con 2025 which saw a record-breaking 1500 registrants.  The guests: Nathan Bell, Managing Partner, VAi Consulting, is among the most in-demand experts. Bell has unique experience– having started in computer science, before leading finance teams at Native American Bank, Digital Media Trends and Gartner– where he advised hundreds of FP&A teams facing chaotic data situations). Anna Tioma former CFO of Sandoz and  Softeq. Most recently she has pivoted to become a fractional CFO at Blend2Balance.  Anna Yamashita, Solutions Consulting at Data Rails who has worked across SAS finance throughout her career where she helps FP&A teams implement modern performance management solutions. In this session:  How AI is being applied in real FP&A workflows today  Predictive analytics as the gold standard Getting to a single version of truth with AI  ROI in AI  Mastering Data Management  Misconceptions about AI in finance and security  Co-pilot, prompts Bonus: Security and AI 

On this episode of Human Centered, host Nick Brunker welcomes Nick Yecke, Executive Director of Experience Strategy at VML, to explore the fascinating evolution of customer experience (CX). Inspired by Yecke's recent article in eXp Magazine, they chart a course through CX's history, from the early "Service Era" and "Satisfaction Era" through the "Relationship Era" and the current "Experience Economy." The conversation then dives deep into what Yecke terms the "Predictive and Autonomous Era," where AI, data analytics, and automation are set to reshape how businesses anticipate and fulfill customer needs proactively. They discuss key pillars like hyper-personalization, AI-driven self-service, emotion and context recognition, "Invisible CX," and the critical importance of ethical considerations and trust in this new landscape. Tune in to understand how the lessons of the past are shaping a future where CX becomes more intuitive, efficient, and deeply human-centered.You can read Nick Yecke's article, "Looking Back, Looking Forward," in eXp Magazine here, beginning on page 48.

Today we’re diving into something I talk about often but realise not everyone has heard before: the big "A" word—algorithm. This topic takes us full circle because the very first episode I recorded, nearly five years ago, was all about why your social media content might not be working—and yes, the algorithm was front and center. A lot has changed since then. The algorithm moves fast—it's shifted over the last 12 months, even over the last few weeks. So today, I want to not only break down what’s changed, but also focus on what’s actually working right now—and just as importantly, what you should avoid. Let’s take it back to basics and demystify this ever-evolving digital gatekeeper. Let’s dive in. We’ll be talking about: ➡ [0:00] Introduction to the algorithm and its purpose ➡ [02:19] What the algorithm is and how it works ➡ [04:05] Predictive power of social media algorithms ➡ [06:00] Why content that people want to consume matters ➡ [08:00] Reasons you saw content previously ➡ [09:13] 37% of feed content now comes from unknown sources ➡ [11:00] How Facebook scores your content ➡ [12:00] Signals, behaviour patterns, and relevance scores ➡ [13:00] Content that gets downgraded by the algorithm ➡ [14:50] Clickbait, exaggerated claims, and transparency issues ➡ [18:00] Engagement: Treating social media like a two-way conversation ➡ [20:23] Sharing platform-appropriate content ➡ [21:15] Why links hurt your reach and what to do instead ➡ [24:45] Embrace short-form video content (90 seconds or less) ➡ [26:00] Realness over perfection in video creation ➡ [27:40] User-generated content vs. curated content ➡ [28:45] Spark meaningful, non-controversial conversations ➡ [30:18] What counts as clickbait and how to avoid it ➡ [32:03] Prioritise building Facebook communities ➡ [34:02] Pick one strategy to improve and take action ➡ [34:50] Learn more about joining the Auxano Family Resources: Free Facebook community: https://www.facebook.com/groups/socialmediafordirectsellerswithgregandsam/ Are you ready to keep growing? Learn more about joining the Auxano Family - https://go.auxano.global/welcome Connect with Direct Selling Accelerator: ➡ Visit our website: https://www.auxano.global/ ➡ Subscribe to YouTube: https://www.youtube.com/c/DirectSellingAccelerator ➡ Follow us on Instagram: https://www.instagram.com/auxanomarketing/ ➡ Sam Hind’s Instagram: https://instagram.com/samhinddigitalcoach ➡ Follow us on Facebook: https://www.facebook.com/auxanomarketing/ ➡ Email us: community_manager@auxano.global If you have any podcast suggestions or things you’d like to learn about specifically, please send us an email at the address above. And if you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Are you ready to join the Auxano Family to get live weekly training, support and the latest proven posting strategies to get leads and sales right now - find out more here: https://go.auxano.globalSee omnystudio.com/listener for privacy information.

If you've ever second-guessed a hiring decision—or worried about choosing the wrong person—this episode will give you a practical path forward. Chad Carter, the principal chair for C12 forums in East Tennessee and author of The Predictive Hiring Model, shares six key disciplines that can help you reduce turnover, avoid costly mistakes, and consistently hire the right people for your team. Find full show notes here: https://bit.ly/446chadcarter Share the love. If you enjoyed this episode, please rate it on Apple Podcasts and write a brief review. https://podcasts.apple.com/us/podcast/the-flourishing-culture-podcast/id1060724960?mt=2   By doing so, you will help spread our podcast to more listeners, and thereby help more Christian workplaces learn to build flourishing cultures. | Follow our Host, Al Lopus, on X https://twitter.com/allopus  | Follow our Host, Al Lopus, on LinkedIn https://www.linkedin.com/in/allopus/ | Email our host at al@workplaces.org

Old-school supply chains relied on lagging data and manual processes—fine in the past, but a liability in today's fast-moving, disruption-prone world. In this episode, we unpack insights from How to transform supply chains from reactive to predictive with AI, diving into how artificial intelligence is revolutionizing inventory management, forecasting, and customer experience.Through real-time visibility and AI-powered forecasting, supply chains are evolving from reactive systems to intelligent networks that anticipate disruptions, meet modern customer expectations, and operate more sustainably. Whether you're in logistics, retail, or strategy, this conversation reveals why predictive supply chains are no longer a futuristic vision—they're becoming a business necessity.What You'll Learn in This Episode:1. Why Reactive Supply Chains Are Falling ShortRearview-mirror decision-making fails in today's fast-paced retail worldDisruptions, delays, and stockouts are symptoms of outdated models2. The Role of AI in Creating Real-Time VisibilityInventory and transit data is now available instantly via IoT and AI67% of consumers expect real-time stock updates—a demand AI enables3. Predictive Forecasting: The Game ChangerAI analyzes external data (weather, local events, economic trends) to forecast demandEnables granular, location-based stocking to avoid stockouts and over-ordering4. How AI Enhances Sustainability and CXLess waste and fewer emissions thanks to demand-aligned supply flowsMultiple delivery and fulfillment options powered by smarter routing82% of top retailers now meet customer expectations with flexible shipping5. The Five Stages of Supply Chain MaturityFrom manual operations to AI-powered predictive ecosystemsAI is the engine that accelerates the shift to smart, sustainable logisticsKey Takeaways:Reactive supply chains can't keep pace with today's complexity and expectationsAI provides real-time visibility and predictive insights to optimize every linkThe result: fewer stockouts, more accurate forecasting, and better customer experiencesSustainability becomes achievable by aligning supply with actual demandThe smartest retailers are turning logistics into a strategic business driverSubscribe to our podcast for expert insights on predictive technology, intelligent logistics, and AI-powered retail transformation. Visit The Future of Commerce for the latest trends shaping global supply chains. Share this episode with supply chain leaders, retail strategists, and innovation teams driving the next wave of operational excellence.

Mike Noble, founder of Noble Predictive Insights, joined the show to talk about his latest Arizona poll. He says talks about Arizona's pessimistic views on the economy and tariffs.

In this episode of Future Finance, host Paul Barnhurst chats with Kam Star, a strategic product and technology leader with over 25 years of experience in AI, finance, and digital innovation. Kam shares his unique perspective on the evolution of artificial intelligence from early expert systems to today's powerful neural networks and how AI is shaping decision-making in finance and private equity. The discussion discusses the prediction, gamification, motivation, and the future of AI-assisted strategic decisions in business.Kam Star is a visionary in AI and technology, with a rich background blending computer science, psychology, and architecture. He has led significant business growth initiatives, including scaling Blue Prism's product portfolio and founding ventures with revenues exceeding £100 million. Kam holds a PhD in Computer Science and Psychology, alongside advanced studies in AI from MIT, Sloan, and LSE. Passionate about emerging tech, Kam currently focuses on predictive analytics to support better decision-making in private equity-backed companies.In this episode, you will discover:The history and evolution of AI from rule-based expert systems to modern neural networks.How gamification and motivation impact team performance and customer engagement.The role of predictive analytics in supporting strategic business decisions.Challenges and opportunities in democratizing advanced AI tools for mid-market companies.Kam's vision of AI's future impact on decision-making, creativity, and personalization. Kam's expertise and thoughtful insights make this episode a must-listen for anyone interested in the intersection of AI and finance. His stories about the evolution of technology, combined with practical advice on predictive analytics and gamification, offer valuable takeaways. Whether you're a finance professional or a tech enthusiast, Kam's vision will inspire you to think differently about how AI can transform decision-making. Follow Kam:LinkedIn - https://www.linkedin.com/in/kamstar/?originalSubdomain=ukWebsite - kamstar.netJoin hosts Glenn and Paul as they unravel the complexities of AI in finance:Follow Glenn:LinkedIn: https://www.linkedin.com/in/gbhopperiiiFollow Paul:LinkedIn - https://www.linkedin.com/in/thefpandaguyFollow QFlow.AI:Website - https://bit.ly/4i1EkjgFuture Finance is sponsored by QFlow.ai, the strategic finance platform solving the toughest part of planning and analysis: B2B revenue. Align sales, marketing, and finance, speed up decision-making, and lock in accountability with QFlow.ai. Stay tuned for a deeper understanding of how AI is shaping the future of finance and what it means for businesses and individuals alike.In Today's Episode:[05:48] - Childhood programming story[10:16] - Evolution of AI and expert systems[13:26] - Gamification's role in engagement[19:07] - Predictive analytics focus[22:25] - Cause and effect in decision making[30:46] - Generative AI and creativity[38:22] - Fun rapid-fire: Secret...

"It's not about throwing tech or SDRs at the problem. If your teams aren't aligned, your content isn't differentiated, and your ICP isn't predictive, you'll keep spinning your wheels. ABM has to be a full go-to-market motion not just better targeting.” Kristina Jaramillo In this episode of Revenue Boost: A Marketing Podcast, titled Beyond ABM Platforms: How Predictive ICP and GTM Alignment Drive Revenue Results Kerry Curran sits down with Kristina Jaramillo, President of Personal ABM, to dive deep into the real meaning of an account-based go-to-market strategy (GTM) and why tech platforms alone won't fix your revenue challenges. Kristina reveals why many B2B teams misfire with ABM—treating it as a marketing campaign or demand gen add-on rather than a full-funnel revenue strategy. She breaks down: The difference between segment-level intent and predictive ICP How to build messaging that teaches for differentiation not just against competitors, but against the status quo Why content needs to align with enterprise priorities, not just pain points How to activate and align sales, marketing, and customer success for long-term customer value Why expansion and retention need the same strategic rigor as net-new acquisition Whether you're in SaaS, services, or B2B tech, this episode will help you rethink how your team is going to market and who you're truly built to serve.

Check Dr. Brunelle out at https://www.alchemyphysio.com/about See her IG at https://www.instagram.com/alchemy_physio/ Become a Patron of the Show!  You can support the show with as little as a few dollars per month - show your support and get a shoutout every single week to thousands of people across the world: https://www.patreon.com/themindandfitnesspodcast Join the Facebook Group to participate in show topics: The Deleters of Pain Give us a Like on Facebook: The Mind and Fitness Podcast If you are interested in advertising your online service or business, email me at eddy@themindandfitnesspodcast.com 

In this episode, we sit down with EMWD Director of Maintenance Dave Brown to discuss how VODA, and their advanced AI system, is helping the water industry shift from reactive repairs to proactive planning.

In this episode of the IoT For All Podcast, Michael Zolotov, CTO and co-founder of Razor Labs, joins Ryan Chacon to discuss AI and IoT in the mining industry. The conversation covers predictive maintenance, AI sensor fusion, real-world examples of predictive maintenance, the importance of automation, the impact of generative AI, and advice for companies looking to deploy solutions in harsh environments and heavy industries.Michael Zolotov is CTO and co-founder of Razor Labs. Michael is reshaping how mining operations harness machine-generated data by pioneering advanced solutions that turns data into actionable operational intelligence. Recognized as one of the field's leading innovators, Michael has over a decade of experience driving technological breakthroughs into real-world business impact. Beyond Razor Labs, Michael is a co-founder and board member of Axon Pulse, Axon Vision, and Compie Technologies. Previously, Michael led large-scale artificial intelligence programs focused on sensor fusion and airborne radar systems. His groundbreaking work earned him a place on the Forbes 30 Under 30 list. Michael holds a Master's degree from Tel Aviv University.Razor Labs, a leader in the mining technology sector, specializes in predictive maintenance with its flagship product, DataMind AI. Their award-winning advanced AI Sensor Fusion technology forecasts equipment failures, enhancing operational efficiency and safety. As a publicly traded company, they maintain a strong presence in key mining hubs, including Australia, South Africa, the United States, and Colombia, where their solutions have driven significant improvements.Discover more about IoT at https://www.iotforall.comFind IoT solutions: https://marketplace.iotforall.comMore about Razor Labs: https://www.razor-labs.comConnect with Michael: https://www.linkedin.com/in/michael-zolotov-33a2b26b/(00:00) Intro(00:10) Michael Zolotov and Razor Labs(01:03) Predictive maintenance in mining(02:28) AI sensor fusion(05:53) Real-world examples(09:03) Benefits of vision AI in mining(11:15) Challenges in the mining industry(13:55) How does the mining industry view digital technology?(15:08) Is there interest in generative AI?(17:33) Advice for deploying solutions in heavy industries(18:44) Learn more and follow upSubscribe on YouTube: https://bit.ly/2NlcEwmJoin Our Newsletter: https://newsletter.iotforall.comFollow Us on Social: https://linktr.ee/iot4all

In this episode, we spoke with Sundeep Sanghavi, Chief Product Officer at TDK SensEI, about how AI is transforming data-driven decision-making in industrial environments. Sundeep shared his journey from data analytics to founding Sensai, and how his team helps manufacturers unlock the hidden potential in their operational data. We explored the challenges of AI adoption in traditional industries, the importance of domain knowledge, and how to move from descriptive analytics to actionable intelligence. Key Insights: • Plug-and-play AI: Automatic data labeling and model deployment with no manual setup. • Edge-first design: AI runs on-device for real-time alerts without cloud latency. • Predictive insights: Identifies failures weeks in advance to cut downtime. • Enterprise-ready: Built-in cybersecurity, on-prem/cloud flexibility, ERP integration. • Scalable platform: Designed to grow with use cases, from sensors to digital twins.   IoT ONE database: https://www.iotone.com/case-studies Industrial IoT Spotlight podcast is produced by Asia Growth Partners (AGP): https://asiagrowthpartners.com/

Ben Dixon is the CEO of Naxum, a referral marketing technology company that provides innovative solutions to businesses worldwide. Under his leadership, Naxum has introduced tools like the UNIFY platform and predictive action engines, revolutionizing how companies approach referral marketing. With a background in sales and a passion for empowering entrepreneurs, Ben has been instrumental in developing platforms that enhance user engagement and drive growth. He is passionate about helping companies use referral marketing to build strong, trust-based relationships, ultimately driving success in their respective industries. In this episode… Growing a business through traditional advertising is more challenging than ever — trust is low, attention spans are shorter, and competition is fierce. The answer may lie not in shouting louder, but in empowering your best customers to become your strongest advocates. So, how can companies create authentic connections, build trust, and turn relationships into revenue without burning out their teams or budgets? Ben Dixon, an expert in referral marketing and sales systems, shares proven strategies to solve these challenges. He explains the evolution of marketing technology from first-generation tracking to cutting-edge predictive platforms that guide sales reps like a top-performing mentor. He emphasizes identifying the right target audience by focusing on individuals motivated by pain who are already taking action to solve their problems. Ben also discusses how layering multiple referral channels, gamifying engagement, and offering seamless mobile experiences can unlock massive business growth. In this episode of the Inspired Insider Podcast, Dr. Jeremy Weisz interviews Ben Dixon, CEO at Naxum, about building and scaling referral marketing systems. Ben shares insights on predictive sales technology, identifying the right audience, and the power of gamification. He also dives into strategies for supporting a global workforce, lessons from client case studies, and how to create lasting trust through referral programs.

How to get cursed, parasocial love and pranksters committing crimes. Join the discord https://discord.gg/T4kadR3WxV Send us a voice message https://www.speakpipe.com/ChunkMcBeefChest Linktree https://linktr.ee/chunkmcbeefchest

Recruiting Future is a podcast designed to help Talent Acquisition teams drive measurable impact by developing strategic capability in Foresight, Influence, Talent, and Technology. This episode is about technology. Most HR tech projects end in disappointment because organizations focus all their energy on implementation rather than adoption. If successful transformation is dependent on what happens after the go-live date, how can employers build sustainable tech adoption that delivers lasting business value? My guest this week is Melissa Hojwall, Global HR Tech Leader at H&M. H&M has over 100,000 employees, the majority of whom are frontline workers, making internal tech adoption both challenging and high impact. In conversation, Melissa talks about the strategies around implementation, adoption, and continuous change management that help make TA and HR Tech projects successful. In the interview, we discuss: HR Digitisation at H&M How AI can solve TA & HR challenges Predictive analytics The skills needed to get the right balance between humans and AI Tech adoption and change agility Investing in what happens after the go-live date Using resistance as a superpower Finding and showcasing the benefits to the bottom line Disrupting how we interface with technology What does the future of HR Tech look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Over the years we have discussed the selective and predictive programming in music, movies, television, etc., in regard to everything from UFOs to human trafficking and child abuse. The movie Independence Day, released July 3, 1996, seemed to predict the appearance of a city-sized UFO, which manifested in Phoenix as the infamous ‘Phoenix Lights' on March 13, 1997. The movie Nope seemed to predict the shooting down of objects over Alaska, Canada, and Lake Huron, one of which had “strings hanging off” of it like in the movie UFO. Movies like Spotlight and the Sound of Freedom show us the underbelly of sexual abuse and trafficking. During the pandemic the top movies were Contagion, 28 Days Later, and 12 Monkeys. A 2022 Netflix film called White Noise, about a train carrying toxic chemicals derailing in a small Ohio town, was brought to life when on February 3, 2023, a train carrying toxic chemicals derailed in the same town, East Palestine, Ohio, which was used for filming the movie crash. M. Night Shyamalan's Knock at the Cabin did something similar with plane crashes and earthquakes. In fact, the movie was released on the day of the Ohio train wreck, February 3rd. The next day a FedEx cargo plane almost landed on a commercial Southwest flight. A week later an American Airlines flight ran into a bus on the taxiway. A few days later a report came out about a United Airlines flight that fell 1,400ft out of the sky after take off from Hawaii. Long after the movie was shot, but before release, two other planes almost collided at JFK and before that the NOTAM system went down grounding flights nationwide. In the middle of all this, three days after the movie release, a massive 7.8 earthquake rocked Turkey and opened up an enormous chasm in the earth. The movie ends with fire beginning to engulf the earth, a prelude to the upcoming movie Oppenheimer. These are themes also in the upcoming Dune 2 and Fallout tv adaption. The new Wes Anderson movie Asteroid City is now setting the stage, literally, for an excepted flop and expected hit, i.e. the Barbie movie and Oppenheimer, both set to be released on July 21, 2023. Asteroid City is really a movie about a play, wherein the actors and audience move in-between sets, between what is real and what is staged. In Asteroid City there are quarantines, aliens, doorways between worlds, and in the background atomic bombs, disassociate from reality. In the Barbie movie promos the character stands within a mirror. The backdrops and sets are also similar, even in the pastel-like colors, to the Barbie movie, which is obviously about Barbie Land and how dolls with no human essence journey into the world of humans. In one scene there are two X's stacked on top of each other, perhaps signifying the XX chromosomes of women, of which Barbie does not have. She is plastic, a doll, and not real. The point is that in a fake world the only thing that matters is the mask and outward appearance, and thus one can be a man or woman by choice. Also, in the Barbie movie there is supposedly a map showing China's claimed territory of Vietnam which prompted that country to ban the movie. How interesting is it then that Barbie is provoking fears of atomic war and its release date is on the same day as Oppenheimer, which is about the atomic bomb. A similar thing happened in Christopher Nolan's movie Dark Knight Rises, released July 20, 2012, when one of the strike zones in the city was listed on a map as Sandy Hook - like the shooting on December 14, 2012. Interestingly, July 20 was also the Aurora, Colorado, shooting which took place during a screening of Nolan's new Batman movie. The release of these two movies on the same day contrasts the fake world of PINK with the real world of BLACK, themes that can be found all throughout pop-culture, from the Powerpuff Girls in the 1990s, which features black goo and three homunculi, one of which is pink, to recent hit songs like Pink Venom, from the band BLACKPINK, which features black apples, black goo, broken mirrors signifying split personalities, along religious and mythic imagery. One line is “the fire that'll slowly put you to sleep.” A year prior to Pink Venom an article from Reuters out of Japan stated the following of Moderna shots: “Black substances were spotted in syringes and a vial, with pink substances found in another syringe, the health ministry said.”The innocence and purity of pink mixed with mysterious chemicals, massive explosions, etc., create mutations that turn us into something not human – something barbaric or mutated by radiation. That's what media and movies do, be it through coincidence, predictive programming, movie magic, or retro causality. The question is do you prefer the womblike matrix of Barbie or the real world of Oppenheimer that is about to be engulfed in flames? Will you take the high heel or Birkenstock, the blue pill or the red?  Will you be human or turn over the codes to Zion for a steak and glass of wine?*The is the FREE archive, which includes advertisements. If you want an ad-free experience, you can subscribe below underneath the show description.-FREE ARCHIVE (w. ads)SUBSCRIPTION ARCHIVEX / TWITTER FACEBOOKYOUTUBEMAIN WEBSITECashApp: $rdgable Paypal email rdgable1991@gmail.comEMAIL: rdgable@yahoo.com / TSTRadio@protonmail.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-secret-teachings--5328407/support.

    Unpack the unique and demanding world of Special Forces medical operations with our guest, Sergeant First Class Mo Bogert, an Army 18 Delta Special Forces medic. This episode promises an enlightening journey through predictive medicine, the vital skill set for prolonged casualty care, and the transformative role of telemedicine in combat scenarios. Mo shares his personal story of resilience and adaptability, offering invaluable advice for new medics stepping into this challenging field, and paints a vivid picture of the complexities and decisions that define the life of a Special Forces medic.     Our conversation ventures into the heart of field medic training and the integration of telemedicine in austere environments, especially during prolonged field care situations. Discover how early and consistent vitals tracking can become a lifeline in identifying life-threatening conditions and making difficult resource allocation decisions. We explore the synergy of telemedicine and traditional methods, showcasing how this blend enables medics to perform better under pressure and prioritize patient care effectively in some of the toughest military environments.     Explore with us the dynamic nature of military medical training and operations. Mo shares insights from organizing a medical symposium at the National Training Center, detailing the need for medics to think beyond conventional protocols. From navigating "care under fire" scenarios to understanding the significance of collaboration among Special Operations medics, this episode underscores the importance of resilience, training, and strategic adaptability. As we wrap up, we extend our gratitude to listeners and invite them to support War Docs, a nonprofit dedicated to sharing gripping stories from the intersection of war and medicine.   Chapters: (00:03) Special Forces Medic Challenges and Training (10:39) Field Medic Training and Telemedicine Integration (16:03) Integrating Medical Training in Special Operations (28:23) Medic Training and Evacuation Scenarios (39:52) Combat Medic Training and Priorities (45:42) Resilience and Realism in Medic Training (54:32) Building Resilience and Adaptability in Medics (01:00:52) Military Medic Training and Career Journey   Chapter Summaries: (00:03) Special Forces Medic Challenges and Training An Army 18 Delta Special Forces medic, SFC Bogert shares insights on predictive medicine, prolonged casualty care, and the importance of realistic training.   (10:39) Field Medic Training and Telemedicine Integration Discusses challenges and strategies in prolonged field care, including early vitals tracking and the role of telemedicine.   (16:03) Integrating Medical Training in Special Operations Telemedicine supports Special Forces medics in challenging scenarios, aids in objective assessment, and highlights the need for better coordination and understanding of medical protocols.   (28:23) Medic Training and Evacuation Scenarios Nature's adaptability in military medical training and operations, emphasizing critical decision-making and unconventional methods for success.   (39:52) Combat Medic Training and Priorities Prioritizing fire superiority and self-care, TCCC training, clear roles, and advance planning are crucial for effective care under fire.   (45:42) Resilience and Realism in Medic Training Training military medics in conventional forces faces challenges and limitations, but efforts are made to simulate realistic combat scenarios.   (54:32) Building Resilience and Adaptability in Medics Resilience, flexibility, and foresight are crucial in medical and military contexts, along with adaptability and continuous planning.   (01:00:52) Military Medic Training and Career Journey Military medicine in Special Forces requires flexibility, adaptability, and personal growth, with a focus on embracing discomfort for professional development.     Take Home Messages: Resilience and Adaptability: The episode emphasizes the critical importance of resilience and adaptability for military medics, especially those operating in Special Forces. The ability to navigate unpredictable environments and adjust to changing conditions is crucial for both personal and professional growth in high-stakes scenarios. Predictive and Telemedicine: The integration of predictive medicine and telemedicine in combat situations is highlighted as a game-changer. These technologies enhance decision-making and patient care, allowing medics to anticipate future medical needs and provide support over prolonged periods, which can be lifesaving in austere environments. Comprehensive Training: The podcast delves into the depth and intensity of training required for Special Forces medics, underscoring the necessity of mastering both basic and advanced medical skills. This comprehensive training prepares medics to handle complex scenarios, from trauma management to prolonged field care, effectively transforming them into versatile medical managers. Collaboration and Innovation: The episode discusses the importance of fostering collaboration and innovative thinking among military medics. Symposiums and joint training exercises are vital for sharing knowledge, integrating different medical protocols, and enhancing overall medical support in demanding environments. Role of Non-Medics: The podcast highlights the essential role of non-medically trained personnel in combat care. Effective cross-training ensures that team members can perform basic medical interventions, thereby supporting medics in managing casualties and maintaining optimal patient care during critical situations.   Episode Keywords: Special Forces Medic, Army 18 Delta, Military Medicine, Telemedicine in Combat, Predictive Medicine, Combat Care, Prolonged Field Care, Battlefield Medicine, Military Training, Resilience and Innovation, Mo Bogert, National Training Center, Care Under Fire, Military Medics, Combat Medic Challenges, Military Podcast, War Docs Podcast, Military Medical Symposiums, Medic Resilience, Tactical Medicine, Evacuation Scenarios   Hashtags: #MilitaryMedicine #SpecialForces #Telemedicine #PredictiveMedicine #CombatCare #Resilience #InnovationInMedicine #ProlongedFieldCare #MilitaryTraining #WarDocsPodcast   Honoring the Legacy and Preserving the History of Military Medicine The WarDocs Mission is to honor the legacy, preserve the oral history, and showcase career opportunities, unique expeditionary experiences, and achievements of Military Medicine. We foster patriotism and pride in Who we are, What we do, and, most importantly, How we serve Our Patients, the DoD, and Our Nation.   Find out more and join Team WarDocs at https://www.wardocspodcast.com/ Check our list of previous guest episodes at https://www.wardocspodcast.com/our-guests Subscribe and Like our Videos on our YouTube Channel: https://www.youtube.com/@wardocspodcast Listen to the “What We Are For” Episode 47. https://bit.ly/3r87Afm   WarDocs- The Military Medicine Podcast is a Non-Profit, Tax-exempt-501(c)(3) Veteran Run Organization run by volunteers. All donations are tax-deductible and go to honoring and preserving the history, experiences, successes, and lessons learned in Military Medicine. A tax receipt will be sent to you. WARDOCS documents the experiences, contributions, and innovations of all military medicine Services, ranks, and Corps who are affectionately called "Docs" as a sign of respect, trust, and confidence on and off the battlefield,demonstrating dedication to the medical care of fellow comrades in arms.     Follow Us on Social Media Twitter: @wardocspodcast Facebook: WarDocs Podcast Instagram: @wardocspodcast LinkedIn: WarDocs-The Military Medicine Podcast YouTube Channel: https://www.youtube.com/@wardocspodcast

“Brand is the promise, the experience is the reality.” This week, Lacey Peace sits down with Abhii Parakh, Head of Customer Experience at Prudential Financial, to unpack exactly how the 150 year old legacy brand created a scalable culture of empathy, innovation, and action. From defining what CX really means to implementing belief-driven rituals and artifacts, Abhii shares a behind-the-scenes look at Prudential's remarkable shift.You'll hear how Prudential turned feedback from a single paper-fatigued customer into a multi-year digital transformation, why they built a champion network of 100+ internal customer advocates, and how they're blending human insight with emerging AI technologies to drive predictive customer experiences. This isn't about generic platitudes — it's about measurable change, internal momentum, and leadership buy-in.If you're leading CX at scale, battling organizational silos, or just wondering how to make customer experience more than a department, this is the episode you've been waiting for. Subscribe for more insider conversations with the most customer-obsessed minds in business. Key Moments:  00:00 Who is Abhii Parakh, CSM at Prudential?04:56 Building a Customer-Centric Culture10:19 Scaling Customer Experience Globally13:58 Three Elements of Culture: Artifacts, Rituals & Beliefs28:05 Impact of Predictive Analytics & Debunking NPS35:22 Adopting AI at Prudential: Challenges, Success & Predictions45:23 The Difference Between Generative AI & Agentic AI 50:27 Future of AI and Ethical Considerations –Are your teams facing growing demands? Join CX leaders transforming their AI strategy with Agentforce. Start achieving your ambitious goals. Visit salesforce.com/agentforce Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org

Welcome to the Sell With Authority podcast. If you've been with us for a while, you're probably expecting to hear Stephen's voice kicking things off. But we've temporarily booted him off the mic — for a very good reason. His daughter is about to graduate, and we wanted to make sure he could soak up every moment with his family. I'm Hannah Roth, Director of Strategy and mad scientist here at Predictive ROI and I'm stepping in as your host for the next few weeks. For this special four-part series, I'm sitting down with Erik Jensen — co-owner, Chief Strategy Officer, and my strategic co-pilot here at Predictive. Erik and I are in the trenches every day, helping agency owners like you solve the messy, complex challenges that keep your business stuck in place. And one of those major sticking points? Sales. Today's episode is part two, and we're diving into what we call the Focus Fog. Erik unpacks the risks of being the “everything agency” — and how your good intentions to do more might actually be clouding your sales process, confusing your prospects, and holding your agency back. What you will learn in this episode: Why the “focus fog” is quietly sabotaging agency growth and how to recognize it before it's too late The psychological drivers that keep agencies stuck as generalists What happens when sales and ops don't see eye to eye How stacking 3-5 “lenses” helps your agency niche down without killing off creativity Real research and stats proving highly specialized agencies land more right-fit clients The hidden cost of one-and-done projects versus repeatable, scalable work How clarity in your focus transforms sales, onboarding, marketing, AND lets you eventually escape founder-led sales Resources: Website: www.predictiveroi.com Visit our newly expanded Resource Library Join us in our free How to Fill Your Sales Pipeline Facebook Group Erik's LinkedIn: http://www.linkedin.com/in/erik-jensen-b9946068/ Hannah's LinkedIn: https://www.linkedin.com/in/hannah-roth-387a6b223/ Order your free paperback or Kindle copy of our Book: Sell with Authority

It's fairly pointless to analyze metaphors in isolation. They're used in a cumulative way as part of real or imagined conversations. That meshes with a newish way of understanding the brain: as largely a prediction engine. If that's true, what would it mean for metaphorical names in code?Sources* Lisa Feldman Barrett, "The theory of constructed emotion: an active inference account of interoception and categorization," Social Cognitive and Affective Neuroscience, 2017. (I also read her How Emotions Are Made: The Secret Life of the Brain (2017) but found the lack of detail frustrating.)* Andy Clark, Being There: Putting Brain, Body, and World Together Again, 1997. CreditsImage of a glider under tow from zenithair.net.

Want to scale smarter, not just faster? In this episode of SaaS Fuel, Jeff Mains sits down with Eran Friendinger, co-founder and CTO of Volantis, to unpack how predictive analytics and AI-powered signal optimization are transforming marketing performance and customer acquisition.We explore:Why cost per lead is misleadingHow to identify high-quality users earlyUsing predictive signals for retention and LTVThe balance between culture and automationHow to build fast-moving, data-led teamsWhether you're a growth-stage SaaS founder or a data-curious marketer, this conversation will reshape how you think about scale, systems, and success in a fast-moving AI world.Key Takeaways00:00 - Why cost per qualified lead matters more than total cost01:17 - Welcome to SaaS Fuel: The treasure map in your data02:17 - Predictive marketing vs reactive metrics03:45 - Meet Eren Friendinger: AI, signal optimization, and smarter leads06:42 - From deep tech to startup growth: Eren's founder journey08:05 - Why traditional dashboards fall short12:13 - Segmenting by value, not just traits14:43 - Predicting lead quality on arrival15:27 - Using AI for churn prevention and LTV18:20 - Personalized targeting for different stages20:17 - Signal optimization: what it is and why it matters23:11 - Training ad networks with better feedback26:00 - Champion Leadership: Scale without the grind27:02 - Misleading metrics: cost per lead vs CAC29:25 - Who this works best for (hint: high-volume SaaS)31:02 - Rethinking attribution with predictive signals34:02 - Volantis startup challenges + AI roadmap decisions39:29 - Lessons from selling a startup in 12 months42:25 - Culture vs features: what matters more45:07 - Hiring adaptable, data-driven teams47:22 - First step for data-driven foundersTweetable Quotes“We're addicted to cost per lead, but the truth is, that metric lies. Focus on qualified leads if you actually care about growth.” – Eran Friendinger“AI isn't replacing marketers. It's making the best ones unstoppable.” – Jeff Mains“Stop asking ‘what happened' and start asking ‘what's about to happen.' That's the predictive mindset.” – Eran Friendinger“You don't need more dashboards. You need better signals.” – Jeff Mains“Give your ad network better feedback, and it will give you better leads. It's that simple.” – Eran FriendingerSaaS Leadership LessonsCost per lead is not the real metric – Focus on cost per qualified lead and lifetime value to optimize for scale, not vanity metrics.Predictive data > historical data – SaaS growth requires real-time insights and forecasting, not just post-mortem reports.AI + signal optimization = sharper targeting – Give better feedback to ad platforms and build feedback loops for stronger performance.Marketing and product should align on data – The best SaaS teams know what high-value users look like and build around them.Great culture is a multiplier – Adaptability, experimentation, and shared vision win even in high-tech environments.Start with one high-leverage data insight – You don't need a perfect model. Just one predictive insight can shift your whole strategy.Guest ResourcesEmail - eran@voyantis.aiWebsite - http://voyantis.ai/Linkedin -

New Podcast Episode – DST & the Future of HVAC/R DiagnosticsEpisode 420: DST Discovery Sound Technology – What Is This Voodoo? + Colorado RecapIn this week's episode of the Advanced Refrigeration Podcast, Brett Wetzel and Kevin Compass unpack the science (and a little bit of the mystery) behind Discovery Sound Technology (DST) — a cutting-edge ultrasound diagnostic tool changing the way HVAC/R technicians predict and prevent failures. They also share firsthand experiences and insights from a recent Colorado trip, where they put DST to the test in the field. This episode is packed with: Real-world applications Predictive maintenance strategies How sound diagnostics are transforming system reliabilityWhether you're in service, engineering, or operations, this is the kind of tech that's redefining the refrigeration playbook. Listen now and stay ahead of the curve.#HVACR #Refrigeration #Innovation #PredictiveMaintenance #UltrasoundDiagnostics #RefrigerationTechnology #AdvancedRefrigerationPodcast #FieldService #FacilityManagement #TechInnovation

New Podcast Episode – DST & the Future of HVAC/R DiagnosticsEpisode 420: DST Discovery Sound Technology – What Is This Voodoo? + Colorado RecapIn this week's episode of the Advanced Refrigeration Podcast, Brett Wetzel and Kevin Compass unpack the science (and a little bit of the mystery) behind Discovery Sound Technology (DST) — a cutting-edge ultrasound diagnostic tool changing the way HVAC/R technicians predict and prevent failures. They also share firsthand experiences and insights from a recent Colorado trip, where they put DST to the test in the field. This episode is packed with: Real-world applications Predictive maintenance strategies How sound diagnostics are transforming system reliabilityWhether you're in service, engineering, or operations, this is the kind of tech that's redefining the refrigeration playbook. Listen now and stay ahead of the curve.#HVACR #Refrigeration #Innovation #PredictiveMaintenance #UltrasoundDiagnostics #RefrigerationTechnology #AdvancedRefrigerationPodcast #FieldService #FacilityManagement #TechInnovation

The last thing anybody wants to do is sit for a meaningless test. Entrance exams like the SAT & ACT should be able to inform both test takers and target institutions about the likelihood of success at the next level. So do they? Amy and Mike invited educator David Blobaum to explore the predictive validity of test scores in college admissions. What are five things you will learn in this episode? Research says that SAT/ACT scores are better predictors of success at Ivy-plus colleges than are high school grades–why? Have any other colleges beyond the Ivy-plus colleges made similar statements? Why have colleges not gone back to requiring test scores then if they're so predictive? Do test-optional colleges value SAT/ACT scores? Are test-blind colleges blind to all tests? MEET OUR GUEST David Blobaum graduated from the University of Chicago with honors both from the college and in his major. In college, he took seriously the University of Chicago's aim of a “Renaissance” or well-rounded education and took courses in 17 different disciplines, ranging from Statistics and Economics to Philosophy and Art History. Since then, he has devoted himself to helping students reach their potential on the SAT and ACT and, more broadly, to help them succeed through education.  To that end, in 2013, he founded Summit Prep with a former UChicago classmate. They now have two tutoring centers in New Jersey, and their team of SAT/ACT experts privately tutors over 500 students per year. David is a consultant to schools on SAT/ACT best practices, personally trains each Summit Prep tutor one-on-one, and tutors a select few students himself. David not only teaches students the necessary subject matter but also motivates them to continually strive towards their potential. David first appeared on the podcast in episode 79 to discuss Why The SAT And ACT Are Awesome, in episode 582 to discuss The Need For Testing Sites In California, and in episode 421 for a Sponsor Spotlight. Find David at https://summitprep.com/. LINKS Common Data Set AP Exam Scores Are Important For College Admissions  The Rumors Are... True. Testing is Coming Back. SAT And ACT Scores Are More Predictive Than Grades? RELATED EPISODES HOW GRADING POLICIES INFLUENCE GRADE INFLATION WHO LOSES WHEN WE ABOLISH ENTRANCE EXAMS? WHY TESTS MATTER: STUDENT PERSPECTIVES WHY UC WAS WRONG TO STOP USING THE SAT ABOUT THIS PODCAST Tests and the Rest is THE college admissions industry podcast. Explore all of our episodes on the show page. ABOUT YOUR HOSTS Mike Bergin is the president of Chariot Learning and founder of TestBright. Amy Seeley is the president of Seeley Test Pros and LEAP. If you're interested in working with Mike and/or Amy for test preparation, training, or consulting, feel free to get in touch through our contact page.  

The NFL schedule drops this week, and with it comes a flood of hot takes and analysis. Join me LIVE at 11am ET as I break down 5 of the most common narratives you'll hear this week — and separate the predictive insights from the media noise. We'll cut through the hype and look at what really matters when it comes to handicapping the schedule. The RAS NFL Service is live for 2025! Join in now to take advantage of early bird pricing and benefits here: https://www.raspicks.com/order/nfl

Could constant surveillance reshape not only society but consciousness itself? Might predictive algorithms possess us without spirit, and rituals unfold through data rather than incense? If myth still lives, is it hiding in the glitches?​​If you are having a mental health crisis and need immediate help, please go to ​https://troubledminds.org/help/ and call somebody right now. Reaching out for support is a sign of strength.​​LIVE ON Digital Radio! Http://bit.ly/40KBtlW​​http://www.troubledminds.net or ​https://www.troubledminds.org​​Support The Show!​https://www.spreaker.com/podcast/troubled-minds-radio--4953916/support​https://ko-fi.com/troubledminds​https://patreon.com/troubledminds​https://www.buymeacoffee.com/troubledminds​https://troubledfans.com​​Friends of Troubled Minds! - ​https://troubledminds.org/friends​​Show Schedule Sun--Tues--Thurs--Fri 7-10pst​iTunes - ​https://apple.co/2zZ4hx6​Spotify - ​https://spoti.fi/2UgyzqM​TuneIn - ​https://bit.ly/2FZOErS​Twitter - ​https://bit.ly/2CYB71U​----------------------------------------​​https://troubledminds.substack.com/p/predictive-inertia-influencing-multiple​​https://www.livescience.com/human-behavior/the-constant-surveillance-of-modern-life-could-worsen-our-brain-function-in-ways-we-dont-fully-understand-disturbing-studies-suggest​​https://theconversation.com/surveillance-tech-is-changing-our-behaviour-and-our-brains-246675​​https://en.wikipedia.org/wiki/Measurement_problem​​https://www.quera.com/glossary/quantum-decoherence​​https://en.wikipedia.org/wiki/Wave_function_collapse​​https://en.wikipedia.org/wiki/Hawthorne_effect​​https://fs.blog/observer-effect/​​https://www.amazon.com/Project-Phase-Shift-Ianua-Occulta-ebook/dp/B0F865F6LJ/

Still experimenting with AI?Cool. While you tinker with prompts and pilot projects, real businesses are stacking wins—and actual revenue.They're not chasing shiny tools.They're building unfair advantages.They're automating what matters and scaling faster than their competition can.And no, it's not just Big Tech.It's manufacturers. Retailers. Healthcare companies. Real people solving real problems—with AI that works today.You've got two options:

Customer expectations have skyrocketed—people now demand instant, personalized, and seamless interactions across every touchpoint. But are companies truly meeting these expectations, or are they still stuck in reactive customer service models? What if AI could completely transform the customer experience into something proactive, predictive, and even empathetic? Joining me today is Vinod Muthukrishnan, VP & COO of Webex Customer Experience at Cisco. Vinod is a leader in the future of customer experience (CX), helping organizations use AI to anticipate customer needs, deliver seamless automation, and create personalized interactions at scale. Vinod Muthukrishnan is the VP & COO for the Webex Customer Experience Business Unit, overseeing Go To Market, Customer, and Business Operations. In this role he collaborates with Cisco field teams, partners, and customers to deliver innovative solutions. His passion lies in creating products that solve real customer pain points and providing a seamless customer experience. He also values building strong communities, teams, culture, and operating rhythms.Previously, Vinod spent three years in Enterprise AI at Uniphore, a Cisco Investments Portfolio Company, where he developed a product enabling Citizen Developers to create AI and automation solutions. He managed Uniphore's customer functions, including Delivery, Technical Support, Customer Success, and AI consulting, helping enterprises align their business goals with AI roadmaps.Vinod was also VP & COO at the Webex Contact Center Business Unit during a period of significant growth and innovation. During his tenure at the BU, the IMI CPaaS business was acquired, and Webex Contact Center was launched. These two initiatives now serve as the foundations of the Webex Customer Experience Business Unit. Vinod oversaw all GTM functions.He joined Cisco when his startup, CloudCherry, was acquired in 2019. As Co-Founder and CEO of CloudCherry, he and his team developed a Customer Experience Platform that became Webex Experience Management. They also built the foundations of the Customer Journey Data Service, essential to the Webex Portfolio today.Coming from a military family, Vinod began his career in the Merchant Marine at 18, becoming a certified First Officer with Maersk Line and sailing to over 60 countries. He later joined the founding team at MarketSimplified, which introduced mobile trading to major brokerages like TD Ameritrade and OptionsExpress. RESOURCESCisco: https://www.cisco.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsOnline Scrum Master Summit is happening June 17-19. This 3-day virtual event is open for registration. Visit www.osms25.com and get a 25% discount off Premium All-Access Passes with the code osms25agilebrandDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnowThe Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

What if feeling your feelings didn't mean falling apart — but actually gave you more control, not less? If white knuckling or pushing through is the best way you know how to feel your feelings. You're not alone.Discover the hidden mistake keeping perfectionists stuck feeling on edge, why you can never outthink your feelings and the right way to feel your feelings.Want to bring rewiring into your reality? Where being confident, certain and playful is just how you roll? Perfectionist Solutions 1-1 coaching is your next step.Mentioned In Episode 254:Perfectionism Optimized 1 to 1 coachingPerfectionismRewired.comOther helpful podcast episodes in this series on How Your Brain Actually Works:Perfectionism Rewired Ep. 248Perfectionism Rewired Ep. 249Perfectionism Rewired Ep. 250Perfectionism Rewired Ep. 251Perfectionism Rewired Ep. 252Perfectionism Rewired Ep. 253Timestamps:00:00-Your thoughts create your feelings LIE #101:53-Can't Feel Your Feelings Without This04:14-Knowing how your brain actually works05:24-"What is Wrong With Me?" Explained06:37-Feelings Are Psychological LIE #207:16-Feelings are Emotions LIE #308:56-Where Feelings Actually Come From10:08-How Depersonalizing Feelings = Freedom12:46-Turning Mom Meltdown Moments Around (Manon's Story)14:35-How To Control Your Feelings16:01-Rational Thinking + Decisions LIE #417:32-Striving For Excellence Without Pushing Through18:29-What Your Person Account Has To Do With Feelings19:41-How To Identify Your Feelings Fast21:12-How To Feel Your Feelings Visual Tool22:33-Why Meditation + Deep Breaths Don't Always Work23:58-Thoughts Drive Your Feelings LIES #525:57-Perspectacles How Feelings Shape Your Perceptions28:37-Turning Your Mood into Useful Fuel30:07-Where Sense Data Fits Into The EquationHow To Feel Your Feelings Q&AQ: Why does “changing my thoughts” never changes my feelings—especially as a perfectionist?
A: This episode breaks down the myth that thoughts drive feelings (hint: it's the other way around!). Discover why “thought work” is a torture device for perfectionidtic people and how the “CTFAR Model” does not actually work for any human with a brainQ: What's really going on when I'm overwhelmed by emotions even if everything looks fine on the outside?
A: You'll learn the neuroscientific difference between feelings and emotions, plus why this distinction puts an to the cycle of overthinking feelings and asking “what is wrong with me”Q: What's the biggest misconception high-achievers have about feelings?
A: Most of us have a totally backward understanding of where feelings come from (and it's not just psychological!). Courtney reveals the real, science-backed answer.Q: How can I feel my feelings without getting “lost” in them or falling apart?
A: Tune in for a client success story and discover a practical tool—the “mood meter”—to help you regain control and function, even on tough days.Q: Does thinking rationally mean I can escape feelings?
A: Logic and rationality can't bypass feelings. Find out why every decision (yes, even the “rational” ones!) are shaped by your mood — and how to use this knowledge to your advantage.Q: What's one quick, practical tweak I can use to feel better fast?
A: Courtney shares micro-strategies (think 30 seconds to 3 minutes) you can use right away to change your mood—and your experience.Highly Credible Resources Cited in this EpisodeBar, M. (2009). The proactive brain: memory for predictions. *Philosophical Transactions of the Royal Society B Biological Sciences*, *364*(1521), 1235–1243. https://doi.org/10.1098/rstb.2008.0310Barrett, L. F. (2017). How emotions are made: The secret life of the brain. Houghton Mifflin Harcourt.Barrett, L. F. (2006). Valence is a basic building block of emotional life. Journal of Research in Personality, 40(1), 35–55. https://doi.org/10.1016/j.jrp.2005.08.006Barrett, L. F. (2016). The theory of constructed emotion: an active inference account of interoception and categorization. Social Cognitive and Affective Neuroscience, nsw154. https://doi.org/10.1093/scan/nsw154Barrett, L. F., & Bar, M. (2009). See it with feeling: affective predictions during object perception. Philosophical Transactions of the Royal Society B: Biological Sciences, 364(1521), 1325–1334. https://doi.org/10.1098/rstb.2008.0312Barrett, L. F., Gross, J., Christensen, T. C., & Benvenuto, M. (2001). Knowing what you're feeling and knowing what to do about it: Mapping the relation between emotion differentiation and emotion regulation. Cognition and Emotion, 15(6), 713–724. https://doi.org/10.1080/02699930143000239Barrett, L. F., & Russell, J. A. (1999). The Structure of Current Affect. Current Directions in Psychological Science, 8(1), 10–14. https://doi.org/10.1111/1467-8721.00003Braem, S., Coenen, E., Klaas Bombeke, Bochove, van, & Wim Notebaert. (2015). Open your eyes for prediction errors. *Cognitive Affective & Behavioral Neuroscience*, *15*(2), 374–380. https://doi.org/10.3758/s13415-014-0333-4Bobba-Alves, N., Juster, R.-P., & Picard, M. (2022). The energetic cost of allostasis and allostatic load. Psychoneuroendocrinology, 146, 105951. https://doi.org/10.1016/j.psyneuen.2022.105951Cesario, J., Johnson, D. J., & Eisthen, H. L. (2020). Your Brain Is Not an Onion With a Tiny Reptile Inside. Current Directions in Psychological Science, 29(3), 255–260. https://doi.org/10.1177/0963721420917687‌Clark, A. (2013). Whatever next? Predictive brains, situated agents, and the future of cognitive science. *Behavioral and Brain Sciences*, *36*(3), 181–204. https://doi.org/10.1017/s0140525x12000477Gendron, M., Lindquist, K. A., Barsalou, L., & Barrett, L. F. (2012). Emotion words shape emotion percepts. Emotion, 12(2), 314–325. https://doi.org/10.1037/a0026007Hoemann, K., Gendron, M., & Barrett, L. F. (2022). Assessing the Power of Words to Facilitate Emotion Category Learning. Affective Science, 3(1), 69–80. https://doi.org/10.1007/s42761-021-00084-4Kleckner, I. R., Zhang, J., Touroutoglou, A., Chanes, L., Xia, C., Simmons, W. K., Quigley, K. S., Dickerson, B. C., & Feldman Barrett, L. (2017). Evidence for a large-scale brain system supporting allostasis and interoception in humans. Nature Human Behaviour, 1(5). https://doi.org/10.1038/s41562-017-0069Mattes, A., Mück, M., & Stahl, J. (2023). Perfectionism-related variations in error processing in a task with increased response selection complexity. *Personality neuroscience*, *5*, e12. https://doi.org/10.1017/pen.2022.3Sullivan, W. T. (1990). Outward Searchers: SETI Pioneers . Scientists Talk about Their Search for Extraterrestrial Intelligence. DAVID W. SWIFT. University of Arizona Press, Tucson, 1990. xiv, 436 pp., illus. $35. Science, 250(4978), 303–303. https://doi.org/10.1126/science.250.4978.303-a Perfectionism Rewired is committed to truth and accuracy through a perfectionist affirming lens, offering cutting-edge research on perfectionism, interoception + neuroscience, for the practical perfectionist who wants to enjoy the life they've worked so hard to create.

For episode 516, Brandon Zemp is joined by Jean Herelle, the CEO and founder of Crunch. Jean has built a global community of over 7,000 machine learning engineers and 800 PhDs. Under his leadership, CrunchDAO has established partnerships with leading financial institutions, including Macquarie Bank and Abu Dhabi’s sovereign wealth funds, positioning the company as a pioneer in the intersection of crypto x AI.

In this powerful episode of For the Love of History, host TC is joined by scholar and author Dr. Anita Say Chan to explore the unsettling historical roots of modern data science and artificial intelligence. Drawing from her groundbreaking book Predatory Data: Eugenics in Big Tech and Our Fight for an Independent Future, Anita uncovers how today's predictive algorithms trace back to 19th-century eugenics. Yes, really. Statistical regression—the backbone of online recommendation engines—was developed by a eugenicist. And that's just the beginning. We unpack how algorithmic bias, data colonialism, and techno-eugenics operate in today's platforms—from Facebook's role in global violence to the AI industry's resistance to regulation. If you're curious about the intersections of technology, race, gender, and power, this is the episode you've been waiting for.

Episode 245: What happens when digital transformation becomes table stakes—and customer relationships become the real differentiator? Eduardo Roma, Global Head of Customer Experience Transformation at Bain, believes companies that spent years optimizing transactions and digitizing every interaction are now unprepared for what matters most: becoming more humanized. The human element is now critical, and efficiency can't be mistaken for real connection. Eduardo outlines three forces reshaping customer experience: Digital is now table stakes, customer power has surged to new heights, and predictive, data-driven relationships are setting brands apart.  Too many organizations still equate digitization with progress while missing what actually builds loyalty: emotional relevance, early engagement, and personalized support that evolves alongside customer needs. Learn how leading firms are using data to build trust, earn loyalty, and deliver meaningful value—especially in the earliest moments of the customer relationship. And discover how to make customer engagement a true driver of growth. Guest: Eduardo Roma, Partner, Bain & Company, Global Head of Customer Experience Transformation Host: Rob Markey, Partner, Bain & Company Give us feedback: Customer Confidential Podcast Feedback Send us a note: Contact Rob Topics Covered: 00:30 – Why customer experience is at an inflection point 01:00 – Digital experiences are now table stakes 02:00 – Generative AI and the shift in customer power 03:10 – Moving from reactive to proactive experience management 05:00 – The limits of digitization when every app feels the same 07:00 – Personalization that creates value, not just sells more 08:30 – The problem with local optimization in product teams 11:15 – Digital capture vs. earning engagement 14:00 – Humanizing experiences with data and behavioral science 17:00 – Creating customer value creation plans 20:00 – How new challengers are forcing incumbents to rethink CX 21:30 – Predictive, proactive engagement and relationship signals 24:00 – Why CX professionals must speak the language of value Notable Quotes: “Now that [companies] have digitized experiences, they really need to humanize those experiences through data. And what I mean by that is how to make interactions with customers much more meaningful, much more relevant, [and] much more personalized in a way that those interactions build enduring relationships with customers.” “There are way too many degrees of separation of people who understand the customers and where some of the decisions are being made. It is important for organizations to be aware of those blind spots and to close those gaps.” “The whole idea of just focusing on the experience, we need to move people beyond that. Move to relationships, to stop and think where we are on this experience pointing in time. We need a more holistic view.”  ”Now, customers are much more in control. That is [a] transformation of organizations, when they think about the reach and relevance of the relationship they have with customers.” Additional Resources: Transforming Customer Experience with AI: A Guide to Sustainable Growth (A webinar by Eduardo Roma, Rob Markey, and Phil Sager) Eduardo Roma on Three Changes on Customer Engagement (Video located on Eduardo's profile page)

For episode 514, Brandon Zemp is joined by Zohar Bronfman, the co-founder and CEO of Pecan AI, where he's redefining how businesses use predictive analytics to drive faster, smarter decisions. With dual PhDs in computational neuroscience and the philosophy of science, he brings a rare blend of technical depth and visionary thinking. Zohar's mission is to democratize AI by making predictive power accessible to business teams everywhere — no data science expertise required.

What if your anxiety isn't fear, and your trauma might not be real? Dr. Lisa Feldman Barrett reveals how your brain creates emotional illusions. Dr. Lisa Feldman Barrett is a Professor of Psychology and among the top 0.1% of most cited scientists for her revolutionary research in psychology and neuroscience. She is also the author of books such as ‘Seven and a Half Lessons About the Brain'. In this conversation, Dr. Lisa and Steven discuss topics such as, how anxiety is a predictive error in the brain, the shocking truth about childhood trauma, how trauma can be contagious, and why you don't have any free will.  00:00 Intro 02:22 Lisa's Mission 04:14 Why Is It Important to Understand How the Brain Works? 10:48 Measuring Emotions 13:55 What Is the Predictive Brain? 16:08 Examples of the Brain Making Predictions 24:13 Is the Predictive Brain at the Root of Trauma? 31:27 Cultural Inheritance, Trauma, Anxiety, and Depression 36:29 How Reframing Past Events Can Change Identity 42:41 Meaning as a Consequence of Action 44:11 How to Overcome Fear by Taking Action 45:43 Prediction Error 47:37 Learning Through Exposure 49:47 Dangers of Social Contagion 54:06 Anxiety in the Context of Social Contagion 58:33 Is Social Media Programming Us to Be Sad? 1:02:08 Ads 1:03:03 First Step to Overcoming Mental Health Issues 1:05:18 Chronic Pain 1:08:23 What Is Depression? 1:09:17 Body Budgeting and Body Bankruptcy 1:12:26 How Stress Contributes to Weight Gain 1:15:00 Depression in Adolescents 1:17:02 Is Depression a Chemical Imbalance? 1:18:30 The Story of Lisa's Daughter 1:21:09 Oral Birth Control as a Risk Factor for Depression 1:24:07 How Lisa Helped Her Daughter Overcome Depression 1:29:11 Social Support 1:35:26 Lisa's Daughter's Recovery from Depression 1:39:12 Does Alcohol Affect the Body Budget and Increase Depression Risk? 1:42:45 Ads 1:44:00 Can People Change Emotions by Smiling? 1:45:49 Lisa's Perspective on ADHD 1:48:01 The Power of Words to Facilitate Emotion 1:52:26 Stress as a Burden to the Metabolic Budget 1:53:27 Lisa's View on God and Religion 1:54:25 What Is the Meaning of Life in Lisa's Opinion? 1:59:32 Question from the Previous Guest Follow Dr Lisa:  X - https://g2ul0.app.link/JlkAHKXhCSb  Website - https://g2ul0.app.link/TWOO6vZhCSb  You can purchase Dr Lisa's book, ‘Seven and a Half Lessons About the Brain', here: https://g2ul0.app.link/35oJGs4hCSb  Watch the episodes on Youtube - https://g2ul0.app.link/DOACEpisodes  The 1% Diary is back - and it won't be around for long, so act fast! https://bit.ly/1-Diary-Megaphone-ad-reads You can purchase the The Diary Of A CEO Conversation Cards: Second Edition, here: https://g2ul0.app.link/f31dsUttKKb  Sign up to receive email updates about Diary Of A CEO here: https://bit.ly/diary-of-a-ceo-yt  Ready to think like a CEO? Gain access to the 100 CEOs newsletter here: https://bit.ly/100-ceos-newsletter  Follow me: https://g2ul0.app.link/gnGqL4IsKKb Sponsors: Ekster - http://partner.ekster.com/DOAC and use code STEVEN to get an extra 10% off on top of their current Spring sale Shopify - https://shopify.com/bartlett Learn more about your ad choices. Visit megaphone.fm/adchoices