ProdPod - Managing Products and Services with Adrienne Tan

In this episode I speak with Georgie Smallwood, CPO at Tier Mobility in Germany (moped, scooters). We chat about the mission and purpose behind Tier and how it works with local councils to offer e-mobility to citizens across Europe. We chat about the service model that sits behind the business, and go deep into details of battery disposal, sustainability, energy usage etc. There's a big announcement towards the end of the episode, something Georgie and myself are really excited to announce together! So be sure to stick around till the end of the episode Lets jump in.. tinyurl.com/auxiliaglobal https://www.tier.app https://www.linkedin.com/in/georginasmallwood See omnystudio.com/listener for privacy information.

Tickets are on sale now for our first design conference in Dublin, where Lou will be speaking: Buy Conference & workshop tickets  This is a special episode for International Women’s Day 2020. Today I'm talking to Rebecca Cooper, Product Manager at SafetyCulture, And Mandy Rogers, a Digital Product Manager at Transport for New South Wales. It's commonly known that product management is a tough gig. Other podcasts on This is HCD Network Power of Ten with Andy Polaine EthnoPod with Jay Hasbrouck Bringing Design Closer with Gerry Scullion ProdPod with Adrienne Tan Getting Started in Design with Gerry Scullion Talking Shop with Andy Polaine and Gerry Scullion Decoding Culture with Dr. John Curran Support the show.

This is HCD is brought to you by Humana Design and The Academy.ie - Design Training and Education Have feedback on this episode? Click here to leave us a voice mail. https://twitter.com/bencrothers https://www.bencrothers.com/ Presto Sketching by Ben Crothers We are hosting our first conference in Dublin - March 30, March 31 2020. Stay up to date by joining our newsletter https://mailchi.mp/thisishcd/2020-dublin-hcd-conference Connect with This is HCD Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter (we have lots of design giveaways!) Join the practitioner community on This is HCD Slack Channel Read articles on our This is HCD Network on Medium Other podcasts on This is HCD Network Power of Ten with Andy Polaine EthnoPod with Jay Hasbrouck Bringing Design Closer with Gerry Scullion ProdPod with Adrienne Tan Getting Started in Design with Gerry Scullion Talking Shop with Andy Polaine and Gerry Scullion Decoding Culture with Dr. John Curran Support the show.

Adrienne: Hello, and welcome to ProdPod.  We’re a part of This is HCD. We’re bringing all human-centred practitioners real and honest conversations about product management.  My name is Adrienne Tan and I’m the co-founder of Brainmates. Today, I’m here with Phil Laufenberg, he’s the CEO at Practera, an education software company in Sydney, Australia.  We’re discussing a quote that has been touted around in the product management circles for as long as I’ve been a product manager. That, my friends, is a really long time, it’s close to 20 years.  The quote is by Henry Ford, I’m sure most of you would have heard this quote before, it says, “If I’ve asked people what they wanted, they would have said a faster horse.” Now, there’s so much that we can talk about that, so let’s get started.    Have a comment about this episode that you'd like to share? Now you can leave us a voicemail Have something to share about this episode? Leave us a voicemail now Connect with This is HCD Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter (we have lots of design giveaways!) Join the practitioner community on This is HCD Slack Channel Read articles on our This is HCD Network on Medium Other podcasts on This is HCD Network Power of Ten with Andy Polaine EthnoPod with Dr John Curran Bringing Design Closer with Gerry Scullion ProdPod with Adrienne Tan This is HCD is brought to you by Humana Design and The Academy.ie Support the show.

Adrienne: Hello, and welcome to Prod Pod.  We’re a part of This is HCD.  We’re bringing all human-centred practitioners real and honest conversations about product management.  My name is Adrienne Tan and I’m the co-founder of Brainmates.  Today, we’re talking to Jason Prowd about establishing and measuring product successful in financial services.  Jason is a product leader at Morning Star.  Since 1984, Morning Star has been helping investors achieve their financial goals by developing powerful researcher data and investment management products. https://www.morningstar.com.au/Home/introad Have a comment about this episode that you'd like to share? Now you can leave us a voicemail Have something to share about this episode? Leave us a voicemail now Connect with This is HCD Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter (we have lots of design giveaways!) Join the This is HCD Slack Channel Follow us on Medium Other podcasts on This is HCD Network Power of Ten with Andy Polaine EthnoPod with Dr John Curran Bringing Design Closer with Gerry Scullion ProdPod with Adrienne Tan This is HCD is brought to you by Humana Design and The Academy.ie Support the show.

Hello, and welcome to Prod Pod.  We’re a part of This is HCD.  We’re bringing all human-centred practitioners real and honest conversations about product management.  My name is Adrienne Tan and I’m the co-founder of Brain Mates.  In this episode, I caught up with Nick Coster, a veteran product management practitioner and Gerry Scullion.   We’re going to be talking about the dreaded NPS.  More importantly, what’s good about it, if any, as Gerry says, and what’s not good about it?  We also give practical advice for practitioners who are working in organisations who might be using it and working in teams who are so focused on it.  It’s a fun episode, so let’s just jump into the conversation.   Nick on LinkedIn Brainmates Our links Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium Listen to other podcasts on This is HCD. Power of Ten with Andy Polaine, EthnoPod with Dr John Curran, Bringing Design Closer with Gerry Scullion, and ProdPod with Adrienne Tan This is HCD is brought to you by Humana Design Support the show.

This is HCD is brought to you by Humana Design In this episode, we speak with Adrienne Tan, Co-Founder of Australian product management consultancy Brainmates and Leading the Product conference. We discuss how the roles of service design and product management work together within organisations. Also joining us on this podcast is Martin Dowson, Head of Design Futures for Lloyds Bank in the UK and Mark Catanzariti a service designer for Telstra in Australia. Adrienne Tan: https://www.linkedin.com/in/adriennetan/?ppe=1 Martin Downson https://www.linkedin.com/in/thecxguy/ Mark Catanzariti https://www.linkedin.com/in/markcatanzariti/?ppe=1 Humana Design https://www.humana.design This is HCD Facebook: https://www.facebook.com/thisisHCD This is HCD Twitter: https://www.twitter.com/thisisHCD Join the This is HCD Newsletter We send out a fortnightly newsletter for anyone interested in human-centered design, updates about new podcasts, and any related news that we think you might be interested in. https://www.thisishcd.com/join/subscribe-to-our-fortnightly-newsletter/ TIHCD is brought to you by Humana Design Support the show.