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If the idea of improving your business acumen feels intimidating, this episode will help make it feel achievable and clear. Host, Fay Wallis, breaks down what business acumen really means for HR and why it has nothing to do with being “naturally commercial” and everything to do with curiosity, awareness and understanding how your organisation works.To make building business acumen feel even more practical, Fay brings in insights from three recent Chief People Officer guests: Kanika Mehra, Jane Beeston and Dotty Day. Although each appeared on the show to share their experiences of becoming a CPO, their advice applies to every stage of an HR career.By the end, you'll walk away with clear, actionable steps you can start using straight away. And one of the three tips might surprise you.Ready to make business acumen feel less daunting? It's simpler than you think.You'll hear about:What business acumen really means Why curiosity beats expertiseUnderstanding customers and service users Getting involved outside HRLearning from Finance colleagues Questions to ask your finance teamWays to grow confidence with numbersUseful LinksConnect with Fay Wallis on LinkedInVisit Fay's websiteLearn about Fay'sInspiring HR leadership development programmeLearn more aboutThe Essential HR PlannerOther Relevant HR Coffee Time EpisodesEp 147 with Kanika Mehra:How to Become a Successful Chief People Officer: Insider Insights(Audio version)Ep 147 with Kanika Mehra:How to Become a Successful Chief People Officer: Insider Insights(Video version)Ep 148 with Jane Beeston:Skills That Shape a Great CPO: Communication, Coaching & Curiosity(Audio version)Ep 148 with Jane Beeston:Skills That Shape a Great CPO: Communication, Coaching & Curiosity(Video version)Ep 151 with Dotty Day:Could an Interim CPO/CHRO Role Be Your Perfect Career Option?(Audio version)Ep 151 with Dotty Day:Could an Interim CPO/CHRO Role Be Your Perfect Career Option?(Video version) Enjoyed This Episode? Don't Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Check out HR Coffee Time's sponsor!Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.PersonioThe HR Planning DayLearn more about The HR Planning Day and book your ticket:...
What if your company stopped chasing quarterly goals and spent an entire month training every employee on AI? That's exactly what AppsFlyer did, and it completely transformed how they approach innovation.In this episode, AppsFlyer down with Barak Witkovsky, Chief Product Officer of AppsFlyer, to discuss one of the boldest AI transformation experiments I've ever heard of. For four weeks, they paused regular business objectives and put all 1,300 employees through an AI builder course. Not on top of their work. AS their work.What We Cover:1. Why AppsFlyer stopped chasing OKRs to invest in AI education across the entire company2. How AppsFlyer's CEO and CPO learn about AI from their own employees (including marketers who know more than developers at other companies)3. How AppsFlyer evolved from a measurement platform into a modern marketing cloud with autonomous AI agents4. How do you get marketers to trust AI when they're deploying tens of millions in ad spend?5. Why AppsFlyer is betting on an open AI ecosystem with MCP and Agent Hub6. Are marketers becoming obsolete or are they about to become "bosses of agents"?7. Why executives are bullish on AI while directors and managers feel anxious (and what to do about it)Timestamps:00:00 AI Integration at AppsFlyer04:15 The ROI of AI Investments05:14 Evolution to a Modern Marketing Cloud16:30 Challenges of Omnichannel Measurement22:26 AI Agents in Marketing27:01 Becoming an AI-First Company31:29 The Role of AppsFlyer in the AI Ecosystem44:38 The Ultimate Growth Machine Vision47:18 Final Thoughts
What happens when a product leader enters a company and rewrites the strategy playbook—not with a megaphone, but with a matchstick and a campfire?Vidya Dinamani and Heather Samarin sit down with Raji Bedi, CPO at Lob, as he shares his analogies-packed approach to aligning teams, building product culture, and moving from "roadmap blur" to clarity and execution. From transforming product managers into organizational "locals", to advocating for faster cadence and fuller buckets, Raji offers a masterclass in practical product leadership. Tune in for a memorable and energizing conversation on curiosity, collaboration, and leading with intent.
How Theta Lake is Redefining AI Governance for Enterprise Collaboration PlatformsWhat does it really take to balance cutting-edge AI with the hard rules of compliance? In this exclusive interview, Rob Scott from UC Today sits down with Dan Nadir, Chief Product Officer at Theta Lake, to explore how AI is transforming enterprise communications—and why compliance can no longer be an afterthought.Dan shares his unique journey from cognitive science graduate to CPO, diving deep into the evolution of AI governance and the real-world challenges facing regulated industries. With Theta Lake recognized as a Visionary in Gartner's Magic Quadrant, this isn't just a story about product innovation—it's a masterclass in how to enable AI safely and responsibly.Whether you're trying to launch Copilot, Zoom AI Companion, or simply ensure your whiteboards, chat, and UC tools are compliant, this conversation is packed with hard-won insights from the frontlines of product development.
In this episode, Nina Olding, Staff Product Manager at Weights & Biases and formerly at Google DeepMind, working on trust and compliance for AI, joins Randy to explore the UX challenges of AI‑driven features. As AI becomes increasingly woven into digital products, the traditional UX cues and trust‑signals that users rely on are changing. Nina introduces her framework of the three “A's” for AI UX: Awareness, Agency, and Assurance, and explains how product teams can build this into their AI‑enabled products without launching a massive transformation programme.Key Takeaways— As AI features proliferate, the UX challenge is less about the technology and more about how users perceive, understand and trust the interactions.— Trust is based on three foundational dimensions for AI‑enabled products: Awareness, Agency, Assurance.— Awareness: Make it clear when AI is involved (and when it isn't). Invisible AI = risk of misunderstanding. Magical AI without context = disorientation.— Agency: Give users control, or at least the option to opt‑out, define boundaries, choose defaults vs advanced settings.— Assurance: Because AI can be non‑deterministic, you must design for confidence—indicators of reliability, transparency about limitations, ability to question or override outputs.Chapters00:00 – Intro: Why AI products are failing on trust00:47 – Nina Old's journey from Google DeepMind to Weights & Biases03:20 – The UX of AI: It's not just a chat window04:08 – Introducing the Three A's framework: Awareness, Agency, Assurance08:30 – Designing for Awareness: Visibility and user signals14:40 – Agency: Giving users control and escape hatches21:30 – Assurance: Transparency, confidence indicators, and humility28:05 – Three key questions to assess AI UX30:50 – The product case for trust: Compliance, loyalty, and retention33:00 – Final thoughts: Building the trust muscleFeatured Links: Follow Nina on LinkedIn | Weights & Biases | Check out Nina's 'The hidden UX of AI' slides from Industry Conference Cleveland 2025We're taking Community Questions for The Product Experience podcast.Got a burning product question for Lily, Randy, or an upcoming guest? Submit it here. Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A...
Send us a textOn this episode of the award-winning Serious Privacy, Paul Breitbarth, Ralph O'Brien, and Dr. K Royal bring you an analysis of the leaked GDPR revisions recorded live at the award-winning Privacy Space in the UK. Tune in to hear what might be happening. If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.
Payments shouldn't break just because a card changes. We sat down with leaders from NMI, G+D and Mastercard to unpack how network tokenization has moved far beyond basic security to become the backbone of higher approvals, fewer chargebacks, and smoother recurring billing. If you care about conversion, fraud, and customer lifetime value, this conversation goes straight to the signal.Tiffany Johnson, CPO at NMI, Mark Van Horn, Digital Solution Lead, North America at G+D and Ryan Francis, Vice President, Digital Product at Mastercard start the episode by clarifying what network tokens are and how they differ from traditional vault tokens, then dig into the metrics that matter: consistent 3–6 percentage point authorization uplift, real-world portfolio wins that stretch even higher, and measurable savings from reduced retries and smarter routing. You'll hear how merchant-bound and device-bound tokens give issuers reliable context, why lifecycle management keeps subscriptions uninterrupted, and how those improvements cascade into lower operational costs and stronger retention.From there, we look ahead. Tokens are becoming the default for card-not-present payments and will extend into open banking and account-to-account flows. With AI on the rise and agentic commerce coming into view, tokens provide portable trust - binding identity, device, and permissions so agents can transact safely on our behalf. The guests share how G+D and NMI make token adoption turnkey for ISVs and platforms, and how Mastercard is scaling token rails to power seamless, intelligent commerce.If you're an ISV, platform, or merchant seeking higher approval rates and lower fraud without adding friction, this is your blueprint.
Some DC fast charging sites print money. Others quietly ruin portfolio-wide ROI. In this episode of In-Between Charges, Kevin and Mike sit down with Rohan Puri, CEO & Co-Founder of Stable Auto, to unpack why. Stable Auto works with many of the largest American CPOs and investors to predict utilization, pick winning locations, and set smarter prices for DC fast charging networks. Rohan shares how he went from building robotic charging arms for autonomous fleets to running a software company that underwrites the profitability of EV charging assets.Together, they dig into what actually drives DCFC performance: traffic patterns, EV penetration, trip distances, amenities, competition, hardware choices, and even how many ports is the right amount for a site. They talk about why “put it near a highway and a gas station” is often wrong, why co-locating with competitors can increase your utilization, how to think in IRR and margin instead of just kWh per port per day, and where dynamic pricing and energy arbitrage could unlock new revenue streams. If you're a CPO, retailer, investor, or just trying to understand why some sites thrive while others bleed cash, this episode goes straight to the core of DC fast charging economics.
In this episode, guest host Alex Jensch—a master's of science in prosthetics and orthotics student at the University of Hartford (UHart), Connecticut—talks with Duffy Felmlee, CPO, FAAOP(D), professor at UHart, Academy treasurer, and co-chair of the Fabrication Science Society, for part three of the O&P Career Pathways series. Duffy reflects on his journey from clinical practice to academia, offering an inside look at the challenges, rewards, and unexpected joys of teaching in the O&P field. He shares practical insights on mentorship, time management, and leveraging technology to elevate learning. Alex and Duffy also discuss the importance of fostering meaningful connections with students and staying actively engaged in the profession. O&P Rising is produced by Association Briefings.
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Shoot us a Text.Episode #1199: Ford launches CPO sales on Amazon—but the dealer keeps the keys. Plus, Hyundai teases a high-riding electric concept for the off-road segment, and Netflix pivots to a massive experiential retail strategy.Show Notes with links:Ford is leveraging Amazon's massive consumer reach, partnering with the e-commerce giant to allow franchised dealers to sell their Certified Pre-Owned (CPO) inventory directly through the platform.The transaction flow is highly digitized: customers can secure financing and complete the initial paperwork online, streamlining the final steps required in the dealership.The dealership remains the seller of record, ensuring they handle the final transaction and subsequent service.Ford will evaluate the results of CPO-only sales before considering expanding into new vehicle sales on the platform in the future, mimicking the Hyundai model.Hyundai is doubling down on the rugged-SUV trend at the LA Auto Show, teasing the "Crater Concept," an extreme off-road show vehicle that aggressively amplifies the brand's popular XRT trim line.The Crater is a boxy, high-riding SUV, a true off-road direction for the brand, possibly targeting the Ford Bronco.The design uses a closed-off grille and no visible exhaust, suggesting it is part of Hyundai's electrification pushHyundai Design North America just unveiled "The Sandbox," a new creative hub dedicated exclusively to developing future outdoor adventure vehicles and XRT-branded gearNetflix is betting that the future of retail is experiential, as it opened its first 100,000-sq-ft "Netflix House," setting a new benchmark for brand activation and customer engagement.The space converts a former Lord & Taylor anchor store, demonstrating a highly creative use for large, vacant mall real estate.Initial press reviews were overwhelmingly positive, with critics comparing the staff's training and execution to "Disney and Universal staffers."The model uses a high-low structure: free exploration drives traffic, while paid, premium immersive experiences ($15–$39) are the key revenue drivers.Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/
- Volvo Throws Luminar Under the Bus - Elkann Proposes CO2 Emission Easing - Xiaomi's EVs Now Profitable, Stock Takes a Beating - Nissan Adds a Mitsubishi to Its Lineup - The Think Behind Ford's Dealership Design - Ford to Sell CPO Cars on Amazon - Next-Gen Ford Bronco and Ranger - Trafic Van is Renault's 1st SDV - Ram Offers 'Free-Agent' Rides in NASCAR Truck
- Volvo Throws Luminar Under the Bus - Elkann Proposes CO2 Emission Easing - Xiaomi's EVs Now Profitable, Stock Takes a Beating - Nissan Adds a Mitsubishi to Its Lineup - The Think Behind Ford's Dealership Design - Ford to Sell CPO Cars on Amazon - Next-Gen Ford Bronco and Ranger - Trafic Van is Renault's 1st SDV - Ram Offers 'Free-Agent' Rides in NASCAR Truck
In this episode of Technology Reseller News, Publisher Doug Green speaks with Jason Goecke, CTO and Robert Galop, CPO of Creo Solutions, about why vCons (virtual conversations) represent a “golden grail” revenue opportunity for service providers, MSPs, and telcos. Drawing on decades of telecom and CPaaS experience, the Creo team explains how their company was founded to help providers “2x their revenue” by layering practical AI, automation, and data intelligence on top of existing communications services. Their focus today: turning the billions of conversations crossing telecom networks into actionable business value. The discussion centers on vCons as a standard container for conversation data—not just recordings, but transcripts, metadata, compliance controls, and context. On their own, vCons “don't do anything,” as Galop notes, but once you analyze them at scale with AI, they reveal issues and opportunities that would otherwise stay invisible. In one deployment, a service provider believed they had excellent first-call resolution; Creo's analytics showed that agents were only truly resolving about 24% of calls, with 76% generating follow-ups and extra work. In another case, the very first processed call exposed a serious security gap: an agent forwarding a main number without validating the caller's identity. “Conversations have been dark data,” Goecke explains. “Now you can light up every conversation and drive value from it.” Creo's Pulse Conversation Intelligence platform (part of its broader Intelligence Cloud) is designed to make this revenue opportunity turnkey for providers. Rather than asking carriers or MSPs to build AI infrastructure, Creo takes in CDRs and call recordings (or vCons directly), handles speech-to-text, diarization, vCon creation, and then runs domain-specific analytics. Service providers can immediately offer offerings such as: 100% QA coverage for contact centers (versus the typical 2%), AI note-taking and action items for every voice call (not just Zoom/Teams meetings), and deep baseline insight into what's actually happening across sales, support, and operations. APIs and webhooks then allow these insights and summaries to flow into CRMs, bots, workflow engines, and custom applications, enabling personalized experiences and smarter automation without the customer needing to “speak AI.” A key message for MSPs and channel partners is that they don't need to be AI experts to sell and deploy this. Creo positions itself as a native AI company, using AI throughout its own development and delivery processes so that partners can simply deliver better outcomes: more meetings booked, better QA coverage, reduced manual note-taking, improved compliance, and richer customer journeys. “That really makes it easy for the service providers,” Goecke notes. “We're scratching a lot of very important itches—QA, notes, follow-up—and, oh by the way, it's all AI-forward.” For service providers looking to turn vCons from theory into concrete, recurring revenue in 2026, Creo Solutions invites listeners to learn more at https://www.creosolutions.tech/ and explore the Pulse platform at https://intelligence.cloud/.
durée : 00:17:11 - Le Disque classique du jour du mardi 18 novembre 2025 - La présente édition réunit les enregistrements publiés par le label CPO entre 1993 et 2018. Frère cadet de Joseph Haydn, Michael Haydn a vu plusieurs de ses symphonies d'abord attribuées à son frère et même à Mozart. Vous aimez ce podcast ? Pour écouter tous les autres épisodes sans limite, rendez-vous sur Radio France.
durée : 00:17:11 - Le Disque classique du jour du mardi 18 novembre 2025 - La présente édition réunit les enregistrements publiés par le label CPO entre 1993 et 2018. Frère cadet de Joseph Haydn, Michael Haydn a vu plusieurs de ses symphonies d'abord attribuées à son frère et même à Mozart. Vous aimez ce podcast ? Pour écouter tous les autres épisodes sans limite, rendez-vous sur Radio France.
What you do now impacts your future. Grow with your seeds and learn how to set yourself up for success. Colleen Klimczak, CPO, discusses organizing home offices & small businesses, paper & time management, using home spaces in their best possible way, and creating time with family in this weekly podcast. Learn more at PeaceOfMindPO.com!
What does it take to grow from a young apprentice to leading global procurement transformation?In this episode of Talent Talks, Leigh Hurrell, Director of Indirect Procurement at Entrust, joins Martin Smith to discuss his two-decade journey through aerospace, defence and technology. From BAE Systems, Thales, Onfido and now Entrust. Leigh shares how he built a career grounded in curiosity, long-term planning and a deep belief in the value of trust and relationships.Leigh offers practical advice for building great teams, fostering transparency with suppliers and balancing commercial rigour with innovation and agility.This episode is proudly sponsored by Omnea!If you enjoy conversations that unpack leadership, growth and the evolving role of procurement, this one's for you. Don't forget to subscribe, share and leave a review to help more people discover Talent Talks.Some of the key moments during this podcast include:How Leigh first discovered procurement at BAE SystemsThe lessons learned from early management rolesWhy having a 10-year plan changed his careerBuilding long-term supplier relationships based on trust and respectLeading procurement transformation at Onfido and EntrustManaging growth, acquisitions and rapid changeBalancing commercial decisions with innovation and riskHiring for values, not just skillsThe evolving role of procurement in cyber and digital supply chainsChapters00:00 – Intro00:40 – How Leigh started in procurement02:50 – Early lessons from BAE Systems and Thales06:36 – The power of curiosity and career planning08:24 – Building lasting supplier relationships13:19 – Moving to Onfido and adapting to rapid growth17:42 – Procurement during acquisition and transformation20:30 – Balancing technology, budgets and risk23:14 – Building teams and hiring the right people27:29 – Leadership and team culture31:10 – The evolution of procurement and new challenges37:14 – Quickfire questions and final reflections
A concise conversation with Danny Harmer, Chief People Officer at Aviva, exploring what makes a modern CPO effective. Discover how aligning people strategy with business goals, building trust-based relationships, and anticipating future workforce needs drive organisational success.
In this episode of The Product Experience, Lily Smith speaks with Vidya Dinamani, product veteran, coach, and Co-founder of Product Rebels, about how to tell if your team is truly product-led or just paying lip service. With over a decade of experience coaching hundreds of teams, Vidya shares her insights into the critical elements of product maturity, the most overlooked barriers to effective product work, and how Product Rebels' diagnostic framework is helping companies move from chaos to clarity. Chapters00:00 – The customer conversation gap01:28 – Meet Vidya Dinamani and Product Rebels03:35 – Why they built a diagnostic, not an assessment04:45 – Mindsets, competencies, and the missing piece: resources06:28 – AI readiness: the new fourth pillar07:40 – What it really means to be product-led09:59 – How teams are using the diagnostic13:10 – Breaking down the four pillars16:01 – Why access to customers remains a key obstacle17:38 – Patterns, or lack thereof, in product maturity20:26 – AI readiness in context23:59 – A case study: product maturity at scale27:52 – Final thoughts on assessment vs namingWhat we learned from Vidya Most product teams lack customer access: 70–80% of PMs Product Rebels encounter say they've never spoken to a customer.Being product-led requires more than intent: It demands mindset, core competencies, supportive resources—and now AI readiness.Diagnostic, not assessment: Their tool isn't about performance reviews; it's a heat map that reveals where to begin your transformation.AI is not a bolt-on: AI readiness is most effective when integrated into the broader product maturity conversation, not treated as a silo.Start with one thing: Rather than trying to become product-led across the board, identify a single focus area and build momentum from there.Internal PMs need customer framing too: Even teams building internal platforms need customer advocacy and insight.Featured Links: Follow Vidya on LinkedIn | Product Rebels We're taking Community Questions for The Product Experience podcast.Got a burning product question for Lily, Randy, or an upcoming guest? Submit it here. Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A...
Sleep is so important, and there are simple things you could be doing to improve yours. Colleen Klimczak, CPO, discusses organizing home offices & small businesses, paper & time management, using home spaces in their best possible way, and creating time with family in this weekly podcast. Learn more at PeaceOfMindPO.com!
Send us a textIn this episode of Serious Privacy, Ralph O'Brien and Dr. K Royal discuss the weekly news, including the Google settlement in Texas, ClearviewAI and much more. If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.
Jen Abel is GM of Enterprise at State Affairs and co-founded Jellyfish, a consultancy that helps founders learn zero-to-one enterprise sales. She's one of the smartest people I've ever met on learning enterprise sales, and in this follow-up to our first chat two years ago (covering the zero to $1 million ARR founder-led sales phase), we focus on the skills founders need to learn to go from $1M to $10M ARR.We discuss:1. Why the “mid-market” doesn't exist2. Why tier-one logos like Stripe and Tesla counterintuitively make the best early customers3. The dangers of pricing your product at $10K-$20K4. Why you need to vision-cast instead of problem-solve to win enterprise deals5. Why services are the fastest way to get your foot in the door with enterprises6. How to find and work with design partners7. When to hire your first salesperson and what profile to look for—Brought to you by:WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUsLovable—Build apps by simply chatting with AICoda—The all-in-one collaborative workspace—Where to find Jen Abel:• X: https://x.com/jjen_abel• LinkedIn: https://www.linkedin.com/in/earlystagesales• Website: https://www.jjellyfish.com—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Welcome back, Jen!(04:38) The myth of the mid-market(08:08) Targeting tier-one logos(10:50) Vision-casting vs. problem-selling(15:35) The importance of high ACVs(20:45) Don't play the small business game with an enterprise company(25:09) Design partners: the double-edged sword(28:11) Finding the right company(36:55) Enterprise sales: the art of the deal(43:21) The problem with channel partnerships(44:41) Quick summary(50:24) Hiring the right enterprise salespeople(56:49) Structuring sales compensation(01:01:01) Building relationships in enterprise sales(01:02:07) The art of cold outreach(01:07:31) Outbound tooling and AI(01:14:08) Lightning round and final thoughts—Referenced:• The ultimate guide to founder-led sales | Jen Abel (co-founder of JJELLYFISH): https://www.lennysnewsletter.com/p/master-founder-led-sales-jen-abel• Mario meme: https://www.linkedin.com/pulse/missing-meme-led-me-woman-johann-van-tonder-im6df• Kathy Sierra: https://en.wikipedia.org/wiki/Kathy_Sierra• Cursor: https://cursor.com• The rise of Cursor: The $300M ARR AI tool that engineers can't stop using | Michael Truell (co-founder and CEO): https://www.lennysnewsletter.com/p/the-rise-of-cursor-michael-truell• Justin Lawson on X: https://x.com/jjustin_lawson• Stripe: https://stripe.com• Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead): https://www.lennysnewsletter.com/p/building-product-at-stripe-jeff-weinstein• He saved OpenAI, invented the “Like” button, and built Google Maps: Bret Taylor on the future of careers, coding, agents, and more: https://www.lennysnewsletter.com/p/he-saved-openai-bret-taylor• OpenAI's CPO on how AI changes must-have skills, moats, coding, startup playbooks, more | Kevin Weil (CPO at OpenAI, ex-Instagram, Twitter): https://www.lennysnewsletter.com/p/kevin-weil-open-ai• Anthropic's CPO on what comes next | Mike Krieger (co-founder of Instagram): https://www.lennysnewsletter.com/p/anthropics-cpo-heres-what-comes-next• Linear: https://linear.app• Linear's secret to building beloved B2B products | Nan Yu (Head of Product): https://www.lennysnewsletter.com/p/linears-secret-to-building-beloved-b2b-products-nan-yu• Gemini: https://gemini.google.com• Microsoft Copilot: https://copilot.microsoft.com• How Palantir built the ultimate founder factory | Nabeel S. Qureshi (founder, writer, ex-Palantir): https://www.lennysnewsletter.com/p/inside-palantir-nabeel-qureshi• McKinsey & Company: https://www.mckinsey.com• Deloitte: https://www.deloitte.com• Accenture: https://www.accenture.com• Building a world-class sales org | Jason Lemkin (SaaStr): https://www.lennysnewsletter.com/p/building-a-world-class-sales-org• Peter Dedene on X: https://x.com/peterdedene• Hang Huang on X: https://x.com/HH_HangHuang• Hugo Alves on X: https://x.com/Ugo_alves• A step-by-step guide to crafting a sales pitch that wins | April Dunford (author of Obviously Awesome and Sales Pitch): https://www.lennysnewsletter.com/p/a-step-by-step-guide-to-crafting• Clay: https://www.clay.com• Apollo: https://www.apollo.io• Jason Lemkin on X: https://x.com/jasonlk• Gavin Baker on X: https://x.com/GavinSBaker• Jason Cohen on X: https://x.com/asmartbear• Baywatch on Prime Video: https://www.primevideo.com/detail/Baywatch/0NU9YS8WWRNQO1NZD5DOQ3I8W6• Playground: https://www.tryplayground.com• ClassDojo: https://www.classdojo.com• Jason Lemkin's post about Replit: https://x.com/jasonlk/status/1946069562723897802—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com
If you've ever wondered what truly separates an HR Director from a Chief People Officer (CPO) or CHRO, you're not alone. It's a common question, and after months of speaking with incredible CPOs for this series, a powerful theme kept coming up again and again.In this episode of HR Coffee Time, host Fay Wallis shares the one big difference that defines the step up, a shift that's far more about mindset and perspective than job title. You'll hear clips from Chief People Officers including John Scrooby, Dotty Day, Lorna Bains, Dr Andy Stephenson, and Nebel Crowhurst as they describe what changed for them when they made the move.Fay also shares a monster truck analogy that brings this transformation to life, from leading your HR function to steering the entire business. Whether you're already operating at that level or preparing for the next step, this episode will help you see what it really means to become a business leader, not just a people leader.Join us for reassurance and advice on making that leap.You'll Hear about:The defining difference between HR Director and CPO rolesWhy the CPO role is about leading the businessA monster truck analogy that brings the concept to lifeInsights from five experienced Chief People OfficersHow to start developing business acumen for your next stepUseful LinksConnect with Fay Wallis on LinkedInVisit Fay's websiteLearn about Fay's Inspiring HR leadership development programme Other Relevant HR Coffee Time EpisodesEpisode 146 with John Scrooby - Lessons in HR Leadership: How to Succeed as a Chief People OfficerEpisode 151 with Dotty Day – Could an Interim CPO/CHRO Role Be Your Perfect Career Option?Episode 153 with Lorna Bains – Inside the Fractional CPO/CHRO Role – What It Involves & How to SucceedEpisode 155 with Dr Andrew Stephenson – The Mindset, Skills & Plan to Become a Successful Chief People OfficerEpisode 156 with Nebel Crowhurst – Why Chief People Officers Need Strong Networks (And How to Build Yours)Enjoyed This Episode? Don't Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.Mentioned in this episode:Check out HR Coffee Time's sponsor!Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.Personio
How does hands-on technical experience shape the journey to becoming a CPO? In this podcast hosted by Boston New Technology CPO Shweta Agrawal, Appfire Fmr CPO Andy Boyd will be speaking on strategic vision and team building in product management. Andy shares his unconventional journey, insights on developing long-term product strategies, and the critical skills needed to lead product teams across different organizational stages.
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Building the right thing is hard. Building the wrong thing is easy and costly. In this episode, Jason Sparks, Principal Product Manager at ReUp Education, dives deep into the discipline of continuous validation inside enterprise environments. From managing stakeholder pressure to proactively engaging customers in discovery, Jason shares battle-tested approaches for avoiding the classic trap of solution-first thinking.Chapters0:00 – The risk of unvalidated assumptions1:02 – Meet Jason Sparks and his mission at ReUp3:02 – From college dropout to product leader5:19 – Product-market fit inside the enterprise6:03 – Why most ideas don't need building8:10 – Misalignment: wrong product, wrong market10:05 – Executive interference and assumption management12:33 – Validation is not a one-off14:44 – Continuous discovery in practice15:38 – How to validate enterprise product ideas17:02 – Story decks, user interviews and field testing19:11 – Grading feedback and customer fit21:11 – The danger of over-friendly users23:08 – The power of early champions25:21 – Preparing for and running discovery sessions27:35 – Value testing and competitor awareness29:08 – When to walk away from the wrong customer31:17 – What happens after the meetings33:30 – The role of AI in user research35:46 – What Jason would do differently todayWhat you'll learn from Jason— Validation should be continuous: One round of user feedback isn't enough. Real product-market fit evolves through repeated conversations and iteration.— Assumptions must be challenged: Build a culture where being proven wrong is celebrated, not feared.— Don't let leadership derail discovery: Product managers must set boundaries and bring clarity on the problem space before execution begins.— Grading users is as critical as grading feedback: Identify the right customers to listen to—being nice isn't the same as being the right fit.— Use discovery decks to guide conversations: Jason uses bold assumptions, interactive sessions, and immediate iteration to refine ideas quickly.— Tech accelerates, but doesn't replace, human insight: AI tools for sentiment and semantic analysis are powerful but should supplement—not substitute—real human interaction.Featured Links:We're taking Community Questions for The Product Experience podcast.Got a burning product question for Lily, Randy, or an upcoming guest? Submit it here. Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A...
Екатерина Загуменнова, руководитель по подбору менеджеров в AvitoTech, в гостях у Андрея Смирнова из Weekend Talk. Блог AvitoTech на Хабре – https://clc.to/UUzBJQ Телеграм-канал Андрея Смирнова – https://t.me/itsmirnov 00:00 Начало 00:29 Чем можешь быть известна моей аудитории? 01:04 Рекламная пауза 02:36 Как ты перешла в IT из консалтинга и чем тебя привлёкла эта сфера? 11:07 Почему executive search работает иначе, чем обычный найм инженеров? 22:54 Как изменилась ситуация на рынке C-Level и что происходит с зарплатами? 35:55 Как появился CPO&CTO клуб в Авито и в чём его уникальность? 48:07 Какие у тебя карьерные амбиции и как ты понимаешь «счастливую карьеру»? 56:55 Нужен ли личный бренд руководителю и, если да, то зачем? 58:50 Кем бы ты стала, если бы не было IT-сферы? 59:58 Почему стоит переехать в Сочи? 1:01:44 В чём сейчас главная проблема современного IT? Ссылки по теме: 1) Катя консультирует на Эйч – https://h.careers/curators/ekaterina-zagumennova 2) Лэндинг клуба Авито для CTO и CPO – https://cpocto.joinee.io/ 3) Интервью с Катей от создателей SouthHub – https://youtu.be/CdsTnvaQyl0
ePower is reminding sports clubs across the island of Ireland who have been selected for grants to install electric vehicle chargers to ensure they have carried out the necessary paperwork to receive the funding. Through the Shared Island Sports Club EV Charging Scheme, which was launched earlier this year, 227 clubs, of which 179 are in Ireland and 48 in Northern Ireland, have qualified for the installation of a network of publicly accessible chargers. This scheme is administered by Pobal on behalf of Zero Emission Vehicle Ireland (ZEVI). The scheme is designed to cover 100% of the installation costs, allowing clubs to enhance their facilities for both members and visitors at no cost to them. Following a comprehensive tendering process, ePower and two other charge point operators were selected to deliver fast EV charging solutions for both Ireland and Northern Ireland through the scheme. Offers have been sent out to clubs nationwide, across a multitude of sports including athletics, boxing, GAA, golf, hockey, rugby, soccer and tennis clubs. However, ePower is reminding clubs to evaluate the offers they have received, and select their preferred charge point operator via the mini-tender process. ePower is delighted to have already been selected as the preferred CPO for many of the clubs eager to capitalise on this opportunity to lead the charge in sustainability in their community whilst at the same time generating revenue for their clubs. Ivan O'Connor, Commercial Sales Director with ePower says: "This is a wonderful opportunity for sports clubs and ePower is delighted to be part of the scheme. Like with all grants, there's an element of paperwork involved, and the key is for clubs to take the next step and choose their operator, so we would encourage people with questions around this to liaise with the CPOs and Pobal. We look forward to seeing this initiative come to life; further expanding on the public availability of EV charging in communities the length and breadth of Ireland and Northern Ireland." More about Irish Tech News Irish Tech News are Ireland's No. 1 Online Tech Publication and often Ireland's No.1 Tech Podcast too. You can find hundreds of fantastic previous episodes and subscribe using whatever platform you like via our Anchor.fm page here: https://anchor.fm/irish-tech-news If you'd like to be featured in an upcoming Podcast email us at Simon@IrishTechNews.ie now to discuss. Irish Tech News have a range of services available to help promote your business. Why not drop us a line at Info@IrishTechNews.ie now to find out more about how we can help you reach our audience. You can also find and follow us on Twitter, LinkedIn, Facebook, Instagram, TikTok and Snapchat.
So tired. Tired of waiting. Tired of waiting for you. So, what are you waiting for? Colleen Klimczak, CPO, discusses organizing home offices & small businesses, paper & time management, using home spaces in their best possible way, and creating time with family in this weekly podcast. Learn more at PeaceOfMindPO.com!
Pippa Hudson speaks to acclaimed South African pianist Jan Hugo, who will be performing the opening concerto of the Cape Town Philharmonic Orchestra. It kicks off its Summer Symphonies at City Hall this Thursday, 6 November. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusiast Pippa Hudson - is unashamedly lifestyle driven. Popular features include a daily profile interview #OnTheCouch at 1:10pm. Consumer issues are in the spotlight every Wednesday while the team also unpacks all things related to health, wealth & the environment. Thank you for listening to a podcast from Lunch with Pippa Hudson Listen live on Primedia+ weekdays between 13:00 and 15:00 (SA Time) to Lunch with Pippa Hudson broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/MdSlWEs or find all the catch-up podcasts here https://buff.ly/fDJWe69 Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.
There's a lot of smoke and mirrors in product right now—especially when it comes to AI. Shiny tools and slick prototypes are masquerading as production-ready solutions, and teams are feeling the pressure to keep up. But what happens when the hype outpaces the fundamentals?Hannah sits down with Matt Graney, CPO of Celigo, to talk about bad product plays in disguise—from vibe coding and no-code illusions to AI-fueled shortcuts that chip away at real product rigor. With decades in B2B product and a track record scaling teams, Matt offers a sharp, grounded view on what's actually changing, what's staying the same, and how to keep your product sense intact through it all.Resources from this episode:Subscribe to The CPO Club newsletterConnect with Matt on LinkedInCheck out Celigo
Procurement's toughest problems rarely come from spreadsheets or contracts. They come from people. In this episode of "Buy: The Way…To Purposeful Procurement," David Loseby – professor, former CPO, and self-described "pracademic" – joins Philip Ideson and Rich Ham to explore why procurement's incentive systems often fail not because they're wrong on paper, but because they ignore how people actually think and act. Unfortunately, he says, most systems are designed for tidy models, not messy human behavior. Drawing on behavioral science and front-line experience, David introduces the idea of "behavioral architecture," a practical approach to shaping decisions by understanding how different audiences think, decide, and act. Finance wants the spreadsheet. Marketing wants the story. The CEO wants 30 seconds and a decision. A single, one-size-fits-all KPI (which we know is usually "savings") can't carry that load, and when it tries, it often drives the wrong behaviors. Instead, David makes the case for incentives that create shared ownership of outcomes across functions. He walks through a concrete example of shifting an energy "re-tender" into an enterprise-wide consumption program that improved P&L results through local engagement, gamification, and rapid payback actions – all proof that when the metric matches the mission, the business moves. He then applies the same logic to sustainability, customer experience, and resilience, showing how to frame the same initiative in different "languages" across the business without diluting the goal. David also offers actionable guidance: build balanced scorecards that include the business's priorities (not only procurement's), tie a portion of bonuses to stakeholder metrics, and tailor communications so each audience sees their value in the work. It's a call to action for procurement that may be uncomfortable, but it's exactly what they need to hear: if you want purposeful outcomes, you have to design for human behavior, not inhuman systems and processes. Links: David Loseby on LinkedIn Rich Ham on LinkedIn Learn more at FineTuneUs.com
Why do great product ideas fail to gain traction? According to Elena Luna, it's rarely about the strategy and more often about the storytelling. In this episode of The Product Experience, Elena Luneva, a seasoned CPO, GM, and Maven instructor, joins Randy Silver live from INDUSTRY 2025 to explore how product leaders can better communicate the why behind their product decisions. What we learned from Elena— Speaking 'User' isn't enough – Executives care about business impact, not just engagement metrics.— Translate features to financials – Frame product initiatives in terms of ARPU, opex savings, or revenue impact.— Use storytelling with data – Combine real user insights with projections to make your case.— Seasonality matters – Product testing should account for time-of-year and market behaviour.— Align go-to-market early – Synchronising product and sales is key to driving measurable outcomes.— Ask better questions – Start with: What is it? Why does it matter? How much will it cost? When will we get it?Chapters 2:45 – The Ceiling for Great PMs4:09 – Speaking Executive5:22 – Case Study: Nextdoor Maps9:52 – Translating Engagement to Revenue10:49 – Embedding Finance into Product Thinking12:43 – Pivoting During COVID14:36 – Business Fluency at All Levels16:00 – Building Context Across Teams18:26 – The Four Questions20:06 – Thinking in Horizons22:43 – Shifting Accountability26:23 – CPMO vs. CPTO27:43 – Common Mistakes29:42 – Seasonality & Cannibalisation32:29 – Practical First Steps34:21 – Credits & OutroFeatured Links: Follow Elena on LinkedIn | Elena's Substack | Industry Conference Cleveland 2025 recap at Mind The Product | Sign up to Elena's coaching course We're taking Community Questions for The Product Experience podcast.Got a burning product question for Lily, Randy, or an upcoming guest? Submit it here. Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A...
Send us a textJoin us on this episode of Serious Privacy, as Paul Breitbarth and Ralph O'Brien present the breaking news and hot events in data protection and privacy while Dr. K Royal was out this week. Tune in for a great discussion and catch up! If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.
It is never too late to learn something about yourself. When it turns out you had ADHD all along, that knowledge is a positive thing. Colleen Klimczak, CPO, discusses organizing home offices & small businesses, paper & time management, using home spaces in their best possible way, and creating time with family in this weekly podcast. Learn more at PeaceOfMindPO.com!
In this episode, Honey Mittal, CEO and co-founder of Locofy.ai, explores one of the most exciting transformations in software development: the convergence of design and engineering through AI-powered automation.Honey shares the fascinating journey of building Locofy, a tool that converts Figma designs into production-ready front-end code. But this isn't just another AI hype story. It's a deep dive into why Large Language Models (LLMs) fundamentally can't solve design-to-code problems, and why his team spent four years building specialized “Large Design Models” from scratch.Key topics discussed:Why 60-70% of engineering time goes to front-end UI code (and how to automate it)The technical limitations of LLMs for visual design understandingHow proper design structure is the key to successful code generationThe emergence of “design engineers” who bridge design and developmentLessons from pivoting from consumer to enterprise SaaSBuilding global developer tools from Southeast AsiaThe real challenges of building deep tech startups in Southeast AsiaCareer advice for staying relevant in the AI eraWhether you're a front-end engineer tired of translating design pixel-by-pixel, a designer curious about coding, or a technical leader evaluating AI development tools, this episode offers practical insights into the future of software development.Timestamps:(00:00:00) Trailer & Intro(00:02:13) Career Turning Points(00:05:28) Transition from Developers to Product Management(00:09:53) The Key Product Lessons from Working at Major Startups(00:14:12) Learnings from Locofy Product Pivot Journey(00:19:36) An Introduction to Locofy(00:22:40) The Story Behind The “Locofy” Name(00:23:27) How Locofy Generates Pixel Perfect & Accurate Codex(00:28:01) Why Locofy Pivoted to Focus on Enterprises(00:29:39) The Locofy's Code Generation Process(00:32:13) Why Locofy Built Its Own Large Design Model(00:39:25) Locofy Integration with Existing Development Tools(00:42:44) LLM Strengths and Weaknesses(00:48:47) Other Challenges Building Locofy(00:50:59) The Future of Design & Engineering(00:58:35) The Future of AI-Assisted Development Tools(01:02:53) There is No AI Moat(01:04:37) The Potential of SEA Talents Solving Global Problems(01:08:14) The Challenges of Building Dev Tools in SEA(01:10:39) The Challenges of Being a Fully Remote Company in SEA(01:14:36) Locofy Traction and ARR(01:18:09) 3 Tech Lead Wisdom_____Honey Mittal's BioHoney Mittal is the CEO and co-founder of Locofy.ai, a platform that automates front-end development by converting designs into production-ready code. Originally an engineer who built some of the first mobile apps in Singapore, Honey transitioned into product leadership after realizing his natural strength lay in identifying high-impact problems. He set a goal to become a CPO by 30 and achieved it, leading product transformations at major Southeast Asian scale-ups like Wego, FinAccel, and Homage.Driven by a decade of experience and the “grunt work” he and his co-founder faced, he started Locofy to solve the costly friction between design and engineering. Honey is passionate about the future of AI in development, the rise of the “Design Engineer”, and proving that globally competitive, deep-tech companies can be built from Southeast Asia.Follow Honey:LinkedIn – linkedin.com/in/honeymittalTwitter – x.com/HoneyMittal07Website – locofy.aiLike this episode?Show notes & transcript: techleadjournal.dev/episodes/236.Follow @techleadjournal on LinkedIn, Twitter, and Instagram.Buy me a coffee or become a patron.
Dhanji R. Prasanna is the chief technology officer at Block (formerly Square), where he's managed more than 4,000 engineers over the past two years. Under his leadership, Block has become one of the most AI-native large companies in the world. Before becoming CTO, Dhanji wrote an “AI manifesto” to CEO Jack Dorsey that sparked a company-wide transformation (and his promotion to CTO).We discuss:1. How Block's internal open-source agent, called Goose, is saving employees 8 to 10 hours weekly2. How the company measures AI productivity gains across technical and non-technical teams3. Which teams are benefiting most from AI (it's not engineering)4. The boring organizational change that boosted productivity even more than AI tools5. Why code quality has almost nothing to do with product success6. How to drive AI adoption throughout an organization (hint: leadership needs to use the tools daily)7. Lessons from building Google Wave, Google+, and other failed products—Brought to you by:Sinch—Build messaging, email, and calling into your product: https://sinch.com/lennyFigma Make—A prompt-to-code tool for making ideas real: https://www.figma.com/lenny/Persona—A global leader in digital identity verification: https://withpersona.com/lenny—Where to find Dhanji R. Prasanna:• LinkedIn: https://www.linkedin.com/in/dhanji/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Dhanji(05:26) The AI manifesto: convincing Jack Dorsey(07:33) Transforming into a more AI-native company(12:05) How engineering teams work differently today(15:24) Goose: Block's open-source AI agent(20:18) Measuring AI productivity gains across teams(21:38) What Goose is and how it works(32:15) The future of AI in engineering and productivity(37:42) The importance of human taste(40:10) Building vs. buying software(44:08) How AI is changing hiring and team structure(53:45) The importance of using AI tools yourself before deploying them(55:13) How Goose helped solve a personal problem with receipts(58:01) What makes Goose unique(59:57) What Dhanji wishes he knew before becoming CTO(01:01:49) Counterintuitive lessons in product development(01:04:56) Why controlled chaos can be good for engineering teams(01:08:07) Core leadership lessons(01:13:36) Failure corner(01:15:50) Lightning round and final thoughts—Referenced:• Jack Dorsey on X: https://x.com/jack• Block: https://block.xyz/• Square: https://squareup.com/• Cash App: https://cash.app/• What is Conway's Law?: https://www.microsoft.com/en-us/microsoft-365-life-hacks/organization/what-is-conways-law#• Goose: https://github.com/block/goose• Gosling: https://github.com/block/goose-mobile• Salesforce: https://www.salesforce.com/• Snowflake: https://www.snowflake.com/• Claude: https://claude.ai/• Anthropic co-founder on quitting OpenAI, AGI predictions, $100M talent wars, 20% unemployment, and the nightmare scenarios keeping him up at night | Ben Mann: https://www.lennysnewsletter.com/p/anthropic-co-founder-benjamin-mann• OpenAI: https://openai.com/• OpenAI's CPO on how AI changes must-have skills, moats, coding, startup playbooks, more | Kevin Weil (CPO at OpenAI, ex-Instagram, Twitter): https://www.lennysnewsletter.com/p/kevin-weil-open-ai• Llama: https://www.llama.com/• Cursor: https://cursor.com/• The rise of Cursor: The $300M ARR AI tool that engineers can't stop using | Michael Truell (co-founder and CEO): https://www.lennysnewsletter.com/p/the-rise-of-cursor-michael-truell• Top Gun: https://www.imdb.com/title/tt0092099/• Lenny's vibe-coded Lovable app: https://gdoc-images-grab.lovable.app/• Afterpay: https://github.com/afterpay• Bitkey: https://bitkey.world/• Proto: https://github.com/proto-at-block• Brad Axen on LinkedIn: https://www.linkedin.com/in/bradleyaxen/• Databricks: https://www.databricks.com/• Carl Sagan's quote: https://www.goodreads.com/quotes/32952-if-you-wish-to-make-an-apple-pie-from-scratch• Google Wave: https://en.wikipedia.org/wiki/Google_Wave• Google Video: https://en.wikipedia.org/wiki/Google_Video• Secret: https://en.wikipedia.org/wiki/Secret_(app)• Alien Earth on FX: https://www.fxnetworks.com/shows/alien-earth• Slow Horses on AppleTV+: https://tv.apple.com/us/show/slow-horses/umc.cmc.2szz3fdt71tl1ulnbp8utgq5o• Fargo TV series on Prime Video: https://www.amazon.com/Fargo-Season-1/dp/B09QGRGH6M• Steam Deck OLED display: https://www.steamdeck.com/en/oled• Doc Brown: https://backtothefuture.fandom.com/wiki/Emmett_Brown—Recommended books:• The Master and Margarita: https://www.amazon.com/Master-Margarita-Mikhail-Bulgakov/dp/0802130119• Tennyson Poems: https://www.amazon.com/Tennyson-Poems-Everymans-Library-Pocket/dp/1400041872/Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed.My biggest takeaways from this conversation: To hear more, visit www.lennysnewsletter.com
The region of space at 550,000 kilometers above Earth poses unique physical engineering challenges for space flight and operations. We explore cislunar space on the Nexus. Parker Wishik, Senior Communications Specialist at The Aerospace Corporation, is joined by Kelli Kedis Ogborn, Vice President of Global Space Programs at the Space Foundation, Walter Schroeder, PhD, Co-Founder & CPO at Cislunar Industries, and Ronald J. Birk, Principal Director Space Enterprise Evolution Directorate at The Aerospace Corporation. Remember to leave us a 5-star rating and review in your favorite podcast app. Be sure to follow T-Minus on LinkedIn and Instagram. Selected Reading Charting a Course Through Cislunar Master Planning Into the LUNAverse: Evolving a Digital Commons for Space Innovation Simulating Cislunar Space: Why Experts Want to Construct a Digital Moon Colorado ONE Fund Invests in CisLunar Industries, Advancing Critical Power Infrastructure for the Space Industrial Economy Space Exploration- The Aerospace Corporation Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at space@n2k.com to request more info. Want to join us for an interview? Please send your pitch to space-editor@n2k.com and include your name, affiliation, and topic proposal. T-Minus is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices
Why do Chief People Officers need strong networks — and how can you build one that truly supports you?In this episode of HR Coffee Time, host Fay Wallis is joined by Nebel Crowhurst, who's featured on the HR Most Influential list several years running and has held senior roles with Virgin, River Island, Roche, and Reward Gateway.Nebel talks about the realities of being a CPO — the highs, the pressures, and how she protects her wellbeing — along with brilliant advice on building your own community of support (even if you find networking uncomfortable).In this episode, you'll learn:The key differences between being an HR Director and a Chief People Officer.How to protect your boundaries and wellbeing in a demanding role.What it means to be a business leader, not just a functional one.How to reframe networking into “building your community.”Practical tips for creating and nurturing a supportive network.Nebel also explains her move into fractional CPO work, what it involves, and why this model is becoming increasingly popular in growing organisations.
Chip Huyen is a core developer on Nvidia's Nemo platform, a former AI researcher at Netflix, and taught machine learning at Stanford. She's a two-time founder and the author of two widely read books on AI, including AI Engineering, which has been the most-read book on the O'Reilly platform since its launch. Unlike many AI commentators, Chip has built multiple successful AI products and platforms and works directly with enterprises on their AI strategies, giving her unique visibility into what's actually happening inside companies building AI products.We discuss:1. What people think makes AI apps better vs. what actually makes AI apps better2. What pre-training vs. post-training is, and why fine-tuning should be your last resort3. How RLHF (reinforcement learning from human feedback) actually works4. Why data quality matters more than which vector database you choose5. Why high performers are seeing the most gains from AI coding tools6. Why most AI problems are actually UX issues—Brought to you by:Dscout—The UX platform to capture insights at every stage: from ideation to production: https://www.dscout.com/Justworks—The all-in-one HR solution for managing your small business with confidence: https://ad.doubleclick.net/ddm/trackclk/N9515.5688857LENNYSPODCAST/B33689522.423713855;dc_trk_aid=616485030;dc_trk_cid=237010502;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;tfua=;gdpr=$Persona—A global leader in digital identity verification: https://withpersona.com/lenny—Where to find Chip Huyen:• X: https://x.com/chipro• LinkedIn: https://www.linkedin.com/in/chiphuyen/• Website: https://huyenchip.com/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Chip Huyen(04:28) Chip's viral LinkedIn post(07:05) Understanding AI training: pre-training vs. post-training(08:50) Language modeling explained(13:55) The importance of post-training(15:20) Reinforcement learning and human feedback(22:23) The importance of evals in AI development(31:55) Retrieval augmented generation (RAG) explained(38:50) Challenges in AI tool adoption(43:19) Challenges in measuring productivity(45:20) The three-bucket test(49:10) The future of engineering roles(55:31) ML Engineers vs. AI engineers(57:12) Looking forward: the impact of AI(01:05:48) Model capabilities vs. perceived performance(01:08:23) Lightning round and final thoughts—Referenced:• Chip's LinkedIn post on what actually improves AI apps: https://www.linkedin.com/posts/chiphuyen_aiapplications-aiengineering-activity-7358971409227792384-y0mf/• Prediction and Entropy of Printed English: https://www.princeton.edu/~wbialek/rome/refs/shannon_51.pdf• Why experts writing AI evals is creating the fastest-growing companies in history | Brendan Foody (CEO of Mercor): https://www.lennysnewsletter.com/p/experts-writing-ai-evals-brendan-foody•Inside the expert network training every frontier AI model | Garrett Lord (Handshake CEO): https://www.lennysnewsletter.com/p/inside-handshake-garrett-lord• First interview with Scale AI's CEO: $14B Meta deal, what's working in enterprise AI, and what frontier labs are building next | Jason Droege: https://www.lennysnewsletter.com/p/first-interview-with-scale-ais-ceo-jason-droege• Anthropic's CPO on what comes next | Mike Krieger (co-founder of Instagram): https://www.lennysnewsletter.com/p/anthropics-cpo-heres-what-comes-next• Why AI evals are the hottest new skill for product builders | Hamel Husain & Shreya Shankar (creators of the #1 eval course): https://www.lennysnewsletter.com/p/why-ai-evals-are-the-hottest-new-skill• The rise of Cursor: The $300M ARR AI tool that engineers can't stop using | Michael Truell (co-founder and CEO): https://www.lennysnewsletter.com/p/the-rise-of-cursor-michael-truell• Stanford webinar—How AI Is Changing Coding and Education, Andrew Ng & Mehran Sahami: https://www.youtube.com/watch?v=J91_npj0Nfw• He saved OpenAI, invented the “Like” button, and built Google Maps: Bret Taylor on the future of careers, coding, agents, and more: https://www.lennysnewsletter.com/p/he-saved-openai-bret-taylor• Anthropic co-founder on quitting OpenAI, AGI predictions, $100M talent wars, 20% unemployment, and the nightmare scenarios keeping him up at night | Ben Mann: https://www.lennysnewsletter.com/p/anthropic-co-founder-benjamin-mann• Lenny's vibe-coded app made on Lovable: https://gdoc-images-grab.lovable.app/• Story of Yanxi Palace: https://www.imdb.com/title/tt8865016/• Steve Jobs's quote: https://www.goodreads.com/quotes/427317-remembering-that-i-ll-be-dead-soon-is-the-most-important—Recommended books:• The Complete Sherlock Holmes: https://www.amazon.com/Complete-Sherlock-Holmes-Volumes/dp/0553328255• AI Engineering: Building Applications with Foundation Models: https://www.amazon.com/AI-Engineering-Building-Applications-Foundation/dp/1098166302• The Selfish Gene: https://www.amazon.com/Selfish-Gene-Anniversary-Introduction/dp/0199291152• From Third World to First: The Singapore Story: 1965-2000: https://www.amazon.com/Third-World-First-Singapore-1965-2000/dp/0060197765—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com
Send us a textOn this week of Serious Privacy, Dr. K Royal connects with Tash Whitaker to cover all things top of mind in data protection. Paul Breitbarth and Ralph O'Brien were out, so Tash and K hit the microphone unfettered! Join us as we discuss DSARs, AI, and more - in the run up to the Privacy Space in London in less than a month away. If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.
In this episode of The Product Experience, Lily and Randy speak with Dan Dalton (Director of Product Management at Sage) about the current state of product management, and how the role must evolve in today's climate.Chapters0:00 Introduction: product management at a crossroads1:00 Dan Dalton's background and path into product3:00 The evolution of product management: 2010 to today8:15 Framework‐fundamentalism, the broken ladder & career expectations13:45 Why many product careers are being set up to fail19:20 Responding to disruption: returning to basics, focusing on impact24:40 The role of soft skills and mindset in product leadership28:55 How Dan's team operates: fast prototyping, design system, code assets31:10 Hiring and developing product talent: soft skills over tick‐boxes35:30 AI, hype and bubbles: what product leaders need to keep in mind40:15 The mental flywheel: pragmatism, curiosity, resilience, detachment45:00 Wrap up & closing remarksFeatured Links: Follow Dan on LinkedIn | Sage | 'Why is everyone hating on Product Managers?' feature by Peter YangWe're taking Community Questions for The Product Experience podcast.Got a burning product question for Lily, Randy, or an upcoming guest? Submit it here. Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A...
Modernization sits at the heart of Florida's procurement transformation. Jessie Marks, Florida's Chief Procurement Officer, shares her fascinating 18-year journey from part-time administrative assistant to CPO, revealing how the relationship-building and clear writing skills from journalism perfectly translated to crafting thoughtful procurements and saving taxpayer dollars. Marks details how her team leverages AI technology, cloud-based solutions, and automated reporting systems to increase efficiency while maintaining transparency. The cloud-based platform they've implemented provides real-time updates on active solicitations and contracts, eliminating the guesswork and bottlenecks that once plagued their process. Rather than making decisions in a vacuum, Florida's approach emphasizes data-driven strategies and stakeholder buy-in.Ready to transform your own procurement approach? Subscribe to NASPO's Pulse for more insights from public procurement leaders across the nation, and discover how relationship-building, technology, and professional development can elevate your procurement outcomes.Follow & subscribe to stay up-to-date on NASPO!naspo.org | Pulse Blog | LinkedIn | Youtube | Facebook
A CMO Confidential Interview with Abhay Parasnis, Founder & CEO of Typeface, Board Member of Dropbox and Schneider Electronic, formerly EVP of Adobe. Abhay discusses the large gap between AI expectations and execution, the human and cultural issues in the way of adoption, and the C-Suite's responsibility to "guide the change" versus demand and monitor progress. Key topics include: recognizing and managing the 3 types of resistance; why specific targeted use cases are the best way to begin; the difference between Moore's Law and Amara's Law; and how to determine if you are a resistor or a pragmatic business leader. Tune in to hear an analogy of why AI is similar to Formula One where everyone has a powerful vehicle and winning is driven by how teams master and manage that power. AI is the biggest shift of our careers—but most companies are stuck at the “cool demo” stage. In this episode, former Adobe CTO/CPO and Typeface founder/CEO Abhay Parasnis joins Mike Linton to unpack the AI cold start problem: how to move from experiments to enterprise impact. We cover where the C-suite is pushing, why practitioners are hesitating, and how to design lighthouse wins that change the org—not just the deck.Abhay shares hard numbers (a 93% lift from email personalization in 120 days), why “watermelon metrics” derail programs, and the new reality that as agents/bots consume more content, your brand narrative must be built for machines and humans. We dig into the accountability shift from agencies to in-house teams, how to evaluate vendors without boiling the ocean, and the culture moves leaders need to close the gap between ambition and adoption.What you'll learnA practical AI playbook: pick one revenue-adjacent use case, rewire the process, measure before/after, then scaleHow to align the board, C-suite, and operators to avoid “innovation theater”Where AI drives top-line growth vs. simple cost takeout—and how to prove itSpotting resistance (job loss fears, “new thing” fatigue, agency incentives) and converting it into momentumThe right vendor questions (and red flags) to separate sizzle from outcomesWhy authenticity, governance, and legal guardrails must ship with your AI stackAbout AbhayFounder & CEO of Typeface (AI-powered personalized marketing). Former CTO & CPO at Adobe; leadership roles at Microsoft and Oracle; board member at Dropbox and Schneider Electric.Sponsor — QuadMarketing only works when everything works together. That's why Quad is obsessed with reducing friction and integrating smarter—so your marketing machine runs faster with better ROI. See how better gets done: https://www.quad.com/buildbetterChapters (38:00)00:00 Intro & sponsor01:10 Guest intro & topic setup03:10 The AI cold start problem & Amara's Law07:00 C-suite urgency vs. practitioner reality11:30 Beyond efficiency: driving top-line growth15:10 Content demand, bots/agents, and “watermelon metrics”19:20 Case study: 93% lift from email personalization23:30 Resistance patterns: job loss, new-thing fatigue, agency economics29:10 Vendor questions & lighthouse projects that actually ship33:10 Legal, authenticity, and governance considerations35:30 Closing advice: beginner's mindset + bet on people37:30 WrapSubscribeNew episodes every Tuesday on YouTube, Apple, and Spotify. If you're a CMO, CEO, CFO, COO, founder, or rising marketing leader—hit subscribe for executive-level conversations that translate directly to results.Host: Mike LintonGuest: Abhay Parasnis ( @typefaceai )Tags:CMO Confidential,Mike Linton,Abhay Parasnis,Typeface,Adobe,AI in marketing,AI cold start,Generative AI,Amara's Law,Marketing leadership,Change management,C suite,Board of directors,Agency model,Marketing efficiency,Top line growth,Email personalization,Content at scale,Marketing ROI,Measurement,Watermelon metrics,MarTech,CDP,Vendors,Quad,Sponsor,Marketing podcast,Digital transformation,Creative operations,PersonalizationSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Send us a textOn this episode of Serious Privacy, hosts Paul Breitbarth, Ralph O'Brien, and Dr. K Royal bring you a full week in privacy and data protection featuring new laws, new decisions, and new enforcement. We span from Pay to Play, to children's privacy, to California's Frontie AI - tune in... it's a hot one! If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.
Text us a pool question!Keywordspool industry, CPO, instructor assessment, education, teaching skills, PHTA, pool classes, water chemistry, instructor program, professional developmentSummaryIn this episode of the Talking Pools podcast, Wayne discusses his experiences and insights from being a member of the PHA Instructor Assessment Committee. He shares stories from a recent instructor class, the assessment process for potential instructors, and the importance of teaching skills in the pool industry. Wayne also highlights the broader educational opportunities available in the industry and encourages listeners to consider becoming instructors themselves.TakeawaysWayne has been on the PHA Instructor Assessment Committee for 18 years.The instructor assessment process is rigorous and takes time.Teaching CPO classes requires strong communication skills.The assessment process is mentally intensive for proctors.There are various educational programs available in the pool industry.Sound bites"It's an involved process to become an instructor.""Teaching is mentally intensive but worthwhile.""Consider looking into the instructor program."Chapters00:00 Introduction and Overview01:15 Insights from the Instructor Assessment Committee06:15 Class Structure and Assessment Process08:50 Opportunities for CPO Instructors16:22 The Importance of Education in the Pool Industry Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
For episode 616 of the BlockHash Podcast, host Brandon Zemp is joined by Michael Stroev, CEO & Co-founder of Venga. Venga is the next go-to crypto app in Europe with the mission of making innovative blockchain technologies accessible to the masses, empowering people to effortlessly discover, invest in, and navigate the world of Web3. Before joining Venga, he was the COO & CPO at Nebeus, a cryptocurrency app he built and grew from zero to tens of millions of Euros in yearly transaction volumes. Michael has over 10 years of experience in product, marketing, operational leadership, including over 6 years in crypto and Web 3.0, while also being an ex-founder. As a strategic leader, he is experienced in formulating and executing business strategies, building cross-functional teams, and driving projects from concept to customer acquisition with a focus on profit maximization and company growth. ⏳ Timestamps: (0:00) Introduction(0:55) Who is Michael Stroev?(3:21) What is Venga?(5:33) Functionality of Venga(10:04) UI/UX(14:32) Educational resources(15:32) App features for users(19:08) Compliance(21:14) MiCA Regulation in Europe(23:03) Crypto in 2025(32:45) Venga website & socials
The best product leaders don't start in product—they start in customer success.Nick Mehta, former Gainsight CEO, sits down with PathFactory's CPO & CCO, Venk Chandran, who built his product career from the ground up in CS. Venk reveals why working backwards from renewals changes everything, how CS teams can drive AI adoption with their customers, and why websites are dying in the age of AI agents. Plus: the art of asking better questions, the emotional differences between CS and product roles, and what we owe our customers in the era of AI.WHAT YOU'LL LEARN:- Why starting your career in renewals teaches you to work backwards from value- How customer success is fundamentally a financial business (and why that matters)- Why AI agents are replacing websites as the primary B2B buying experience- How to help customers adopt AI when they're used to manual workflows- The difference between outbound and inbound product managers (and why you need both)- Why is delayed gratification in product harder than the instant wins of CS- How to retrain yourself (and your customers) to ask better questions of AI---Check out the Key Takeaways & Transcripts: https://www.gainsight.com/presents/series/unchurned/---Where to Find Venk:LinkedIn: https://www.linkedin.com/in/venkchandran/Where to Find Nick:LinkedIn: https://www.linkedin.com/in/nickmehta/Where to Find Josh: LinkedIn: https://www.linkedin.com/in/jschachter/--- In this episode, we cover:0:00 - Preview & Introduction 1:10 - Venk's Journey From Radio Waves to Product Leadership 7:37 - How Venk Jumped From HR Tech → Sales → CS → Product (and Made It Work)10:32 - Learning at Salesforce: The Surprising Lesson Venk Learned From Renewals12:05 - Why CS Is a Financial Business First — The Real Definition of Customer Value15:19 - CS to CPO: 3 Game-Changing Skills That Make the Transition Possible17:05 - CS vs. Product: The Emotional Shift No One Talks About19:51 - PathFactory's Big Vision — Connecting Content Directly to Revenue (With AI!)22:28 - Why Websites Are Dying — And What's Replacing Them25:35 - Truth, Transparency & Trust: What We Owe Each Other in the AI Era26:51 - The AI Adoption Problem: Why CS Teams Struggle With Change Management31:35 - The Art of Asking Better Questions ---Referenced:Salesforce - https://www.salesforce.com/Perplexity - https://www.perplexity.ai/ChatGPT - https://chat.openai.com/
In the span of two weeks, OpenAI launched an app platform with 800 million users, released Agent Kit with visual workflows and custom widgets, and dropped Sora—a social video app that instantly became the #1 and #2 app in the App Store. If you've been following our predictions about the next great distribution shift, this is the moment we've been waiting for. The "open" phase has officially begun. In this episode, Brian Balfour (Founder and CEO of Reforge) is joined by Ravi Mehta (former CPO at Tinder, product leader at Meta and TripAdvisor) and Adam Fishman (former Interim VP Product at Mozilla, previously at Patreon and Lyft) to break down what these launches really mean for product leaders. We discuss why this could be the "uh-oh moment" for Google and Apple, how OpenAI is using memory and context to build their moat, and the specific tactical steps you should be taking right now—before your competitors do. We also dive deep on Sora's surprising product design, why it feels more like Snapchat than TikTok, the dopamine mechanics of AI-generated content, and whether Meta is about to "Stories-ify" the whole thing. Get Your Product Team AI-Native This episode is brought to you by Reforge. Reforge provides the tools and training your team needs to become AI-native: Reforge Insights aggregates your scattered customer feedback into actionable intelligence. Reforge Research runs AI interviews and surveys so you can capture new insights at scale. Reforge Build lets you prototype AI features for your existing product in minutes. Reforge Launch gives you the feature management infrastructure you need for AI products. Key Topics: Why ChatGPT's app platform threatens Google Search and the iPhone home screen The distribution shift playbook and what Phase One means for startups vs. incumbents How to get early access and build on OpenAI's platform before it's too late Sora's design choices, creator-product fit, and the unsustainable economics of AI video Why there's no opting out of this wave—and how to catch it This is the strategically most intense environment we've ever seen. Don't miss this one.
In today's episode - do you consider steaming TV as a monthly essential? You won't believe how many of us do. So how do you spend less to watch your favorite shows? And later - does certified pre-owned actually mean anything when you're considering a used vehicle purchase? Clark explains how the CPO program began, and how it's become very problematic. Your Streaming Costs: Segment 1 Ask Clark: Segment 2 CPO Vehicles: Segment 3 Ask Clark: Segment 4 Mentioned on the show: STREAMING TV - Clark.com What Disney's New Price Hikes Mean for Your Favorite Streaming TV Bundles Best Free Streaming Services in 2025: Movies and TV for Cord Cutters 4 Things To Know Before You Buy a TV Antenna Clark Howard Is Making These Changes to His Streaming TV Strategy How To Freeze and Unfreeze Your Credit With Experian, Equifax and TransUnion Certified Pre-Owned Vehicles: What You Need to Know Before You Buy Should You Buy an Extended Warranty on Your Car? Are Car Wash Memberships Worth It? Clark.com resources: Episode transcripts Community.Clark.com / Ask Clark Clark.com daily money newsletter Consumer Action Center Free Helpline: 636-492-5275 Learn more about your ad choices: megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices