Podcasts about CPO

Do you ever feel like clutter is clouding more than just your countertops? In this uplifting episode of Got Clutter? Get Organized!, I'm joined by Mackenzie Scott, Certified Professional Organizer and key member of the Mission 2 Organize team. Known as the “Mack Attack,” Mackenzie brings over a decade of hands-on experience helping people find peace through organizing. Together, we explore what inspired her journey into the organizing world, how a tidy space impacts your mental and physical well-being, and what one simple step you can take today to feel calmer and more in control—without the overwhelm. Whether you're new to organizing or a seasoned tidy-up enthusiast, you'll walk away with a renewed perspective and practical strategies for creating a space that supports your life—not stresses it.

Want to know how a top CPO turns health data into a life-changing product? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Oura Ring Chief Product Officer Holly Shelton reveals how to build groundbreaking health technology through customer-centric design and rapid innovation. Holly shares her journey from Apple to leading a preventive health wearable company, offering insights into balancing cutting-edge technology with meaningful user experiences.

If you're still debating whether HR deserves a seat at the table, let me save you the suspense:  Your seat is already cemented there.  Hell, depending on the day, it might even be a throne! And today, I've got Ana King, CPO at SAPI, joining me to dig into this hard truth.  With experience at Twilio, Trainline, and Google, Ana knows firsthand that no leadership meeting should ever happen without the leaders in the room, and that includes People Leaders. We're not support, we're strategy. And if your exec team hasn't figured that out yet…buckle up. 0:01:25 - One Hard Truth About Work 0:04:56 - Why No Leadership Meeting Should Happen Without Leadership in the Room 0:07:35 - Why Does HR Even Need to Earn a Seat at the Table? 0:11:27 - The Consequences of the “Earn It” Narrative 0:16:03 - A Time When Excluding People Leaders Backfired 0:19:21 - The Direct Link Between a Strong People Leader in the C-Suite and Commercial Success 0:21:50 - Why HR is a Strategic Partner, Not Just a Support Function 0:25:40 - What Separates Modern Leaders Today from Traditional Head of HR Roles 0:30:27 - Balancing Being an Employee Advocate and Being Accountable to the Business 0:36:22 - Why HR Sees Things That Nobody Else Can See in an Org  0:40:51 - How AI Will Reshape Everything We Do 0:47:07 - Ana's Vision of the C-Suite of the Future Choosing the wrong HR platform is rife with regrets: losing a top performer, promoting the wrong person, or failing to engage your team when the business needs it most. Fortunately, you don't have to choose between investing in people programs and consolidating your tech stack. With Lattice, you can have both. Visit ⁠⁠lattice.com⁠⁠ to learn more. And if you love I Hate It Here, sign up to Hebba's newsletter! It's for jaded, overworked, and emotionally burnt-out HR/People Operations professionals needing a little inspiration. https://workweek.com/discover-newsletters/i-hate-it-here-newsletter/   And if you love the podcast, be sure to check out  https://www.youtube.com/@ihateit-here for even more exclusive insider content!   Follow Ana: LinkedIn: https://www.linkedin.com/in/anastancu/  Follow Hebba:  YouTube: https://www.youtube.com/@ihateit-here/videos LinkedIn: https://linkedin.com/in/hebba-youssef Twitter: https://twitter.com/hebbamyoussef

In this episode, I speak with Katya Denike, Chief Product Officer at Holland & Barrett, the 150-year-old health and wellness retailer that has become a household name on the UK high street. Having previously worked at McKinsey, Yandex, Ozon, and Beyond 100, she now leads Holland & Barrett's ambitious digital transformation - helping the company evolve from a traditional retailer into a global wellness ecosystem. We cover a lot, including: Transforming a heritage retailer: Holland & Barrett is delivering double-digit growth through a sweeping digital and cultural transformation, investing in everything from supply chain systems to customer-facing apps. Global vs local: The company builds strong global digital capabilities (like search and e-commerce infrastructure) while tailoring ~20% of the experience for each market to meet regulatory and customer needs. High street resilience: Despite doom-and-gloom headlines, Holland & Barrett is thriving by focusing on product-market fit, preventative healthcare, and efficient tech-enabled operations. The app transformation: Taking the mobile app in-house turned it from a struggling third-party product (30% revenue share, 4.5+ rating). Internal product management is sexy too: Katya insists that logistics, pricing systems, and data management are some of the most rewarding areas for product managers, enabling everything else to work. Team structure: Around 100 people in product, design, and research, split between "firm foundations" (core systems) and "omnichannel customer experience", plus a small but mighty product ops team. Leadership leap: Moving into her first CPO role was daunting, but support from her manager pushed her to take the leap and build a truly independent product function inside the company. Skills for success: Katya highlights high agency, emotional intelligence, and the ability to navigate crucial conversations as must-haves for product leaders. Check out Holland & Barrett Check out Holland & Barrett's website: https://www.hollandandbarrett.com/, or their careers page: https://apply.hollandandbarrettjobs.com/jobs/vacancy/find/results/. Connect with Katya You can connect with Katya on LinkedIn: https://www.linkedin.com/in/denikekatya/. You can also check out Katya's podcast, Rocking Cribs & Careers. here! https://open.spotify.com/show/3rheb2Q1YuUvdmeYS8ngqA.

Behind every beauty product lies a hidden challenge: a complex data problem that makes true sustainability nearly impossible to measure. In this week's episode of Green Beauty Conversations, Lorraine Dallmeier talks with Evan Peters, CPO of Fairglow, to uncover why the beauty industry struggles to put real numbers behind environmental claims – and why that matters more than ever. Discover how data gaps hold brands back, the power of product-level impact measurement, and what the future of transparent, data-driven beauty looks like. If you care about real change in beauty, this conversation is a must-listen.   Free Resources Free formulation course | Green Beauty Conversations Podcast | Blog | YouTube Socials: Formula Botanica on Instagram | Lorraine Dallmeier on Instagram  

Text us a pool question!In this episode of the Talking Pools podcast, Wayne and Natalie Hood discuss the Grit Game, a rising player in the pool industry. Natalie shares her journey with the Grit Game, emphasizing their commitment to education, collaboration, and support within the industry. They explore the meaning behind the name 'Grit', the importance of manufacturer representation, and the growth trajectory of the Grit Game. The conversation also highlights upcoming events, resources for industry professionals, and the launch of CPO classes, showcasing the Grit Game's dedication to elevating industry standards and knowledge.takeawaysThe Grit Game is gaining popularity in the pool industry.Natalie Hood has been with the Grit Game for over four months.The Grit Game focuses on education and certification for manufacturers.The name 'Grit' symbolizes determination and going above and beyond.The Grit Game has representatives across various territories.They are committed to providing free education and resources.The Grit Game is expanding its team and partnerships.Collaboration within the industry is essential for growth.They are launching a comprehensive events calendar for industry professionals.The Grit Game is now hosting CPO classes to enhance education.Sound Bites"Do you have grit?""We're here to support our customers.""Education is key in this industry."Chapters00:00Introduction and Guest Introduction01:22The Grit Game Overview03:52Education and Certification Initiatives05:54The Meaning Behind 'Grit' in The Grit Game07:53Representation and Manufacturer Partnerships09:55Growth and Future of The Grit Game15:04What Sets The Grit Game Apart19:38Industry Collaboration and Support25:23Upcoming Events and Resources29:52CPO Classes and Educational Initiatives LaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Faddom is re-envisioning what application dependency mapping and infrastructure inventory can be in the era of cloud and hybrid IT. Join us today on this sponsored episode as we speak with Faddom’s Itamar Rotem, CPO and Ofer Regev, CTO,  about how Faddom’s discovery process can help to improve migrations for any size organization and help... Read more »

Faddom is re-envisioning what application dependency mapping and infrastructure inventory can be in the era of cloud and hybrid IT. Join us today on this sponsored episode as we speak with Faddom’s Itamar Rotem, CPO and Ofer Regev, CTO,  about how Faddom’s discovery process can help to improve migrations for any size organization and help... Read more »

Product decisions built on daily-active metrics fall apart when your customers show up once a year, or once a decade. In this episode, Randy Silver talks to Vivek Kumar about building and growing low-frequency products, from property and tax to jobs and dating. Chapters04:25 — What makes a product “infrequent”? Episodic use and recall decay07:05 — Rethinking PMF: penetration and market share over retention curves10:36 — When iteration is slow: prioritising problems under seasonal cycles14:28 — BELT framework: behaviours, enduring vs transient problems, lock-ins21:56 — Spotting enduring problems: “what will still matter in 10 years?”24:11 — ICE framework overview for infrequent products26:03 — Engagement: active retention, complexity, single- vs constant-touch29:55 — Predictable vs unpredictable retention; referrals as a strategy31:06 — Lifetime retention: seeding frequency hooks (e.g., estimates, salary data)33:01 — Distinctiveness and brand: why CAC collapses when you own the memory33:48 — Control over experience: monetisation through end-to-end journeys36:13 — Research that works: ethnography, diary studies, “follow-me-home”40:22 — Example: discovering the real tax filing pain (document collection)43:04 — Ethics and value: “cures vs treatments”, utility vs entertainment productsFeatured Links: Follow Vivek on LinkedIn | Atlys | The Steps 'Grow and managOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Faddom is re-envisioning what application dependency mapping and infrastructure inventory can be in the era of cloud and hybrid IT. Join us today on this sponsored episode as we speak with Faddom’s Itamar Rotem, CPO and Ofer Regev, CTO,  about how Faddom’s discovery process can help to improve migrations for any size organization and help... Read more »

Roads are more interesting than you may first think. The lessons behind them apply to your daily life. Colleen Klimczak, CPO, discusses organizing home offices & small businesses, paper & time management, using home spaces in their best possible way, and creating time with family in this weekly podcast. Learn more at PeaceOfMindPO.com!

In this episode, we chat with Curt Bertram, CPO, FAAOP, Clinical Affairs Senior Manager at O&P Insight, for an in-depth look at the newly revised L2006 L-Code. Curt unpacks what these updates mean for clinicians and payers alike, offering expert insights into reimbursement implications, appropriate use cases, and how these changes may shape the future of orthotic care.Learn more about Curt's work at O&P Insight and register today for the Lead the Way conference. Many thanks to Trulife for sponsoring this episode! Discover the Trulife Pace Family of AFOs, designed for comfort, durability, and style. Choose between the Posterior Lateral L-Pace and Posterior Medial M-Pace, crafted from aerospace-grade composite materials. These AFOs feature a narrower ergonomic footplate for seamless footwear compatibility and come with a 2-year warranty. PDAC Approved for L1951. Speak with your SPS Account Manager for more information.Tune into the latest episode of The Clinical Minute where SPS Clinical Education Specialist DeLana Finney, MSPO, LCPO, provides a quick overview of the cutting-edge Fillauer FastPro flexible alignment system. Visit spsco.comAlso, email us! The O&P Check-in is a bi-monthly podcast featuring the latest orthotics and prosthetics news, trends, best practices, regulations and policies. Designed for O&P professionals, join Brendan Erickson and a rotating co-host as they interview guests and share the latest advancements in the industry. 

Howie Liu is the co-founder and CEO of Airtable, the no-code platform valued at around $12 billion. After a viral tweet declared “Airtable is dead” based on incorrect data, Howie led a radical transformation: reorganizing the entire company around AI, becoming an “IC CEO” who codes daily, and achieving over $100 million in free cash flow.What you'll learn:1. The “fast thinking” vs. “slow thinking” team structure that lets Airtable ship AI features weekly (inspired by Daniel Kahneman)2. Why Howie uses AI hourly (not daily) and is Airtable's #1 inference-cost user globally3. Why CEOs must become ICs again in the AI era (and how to restructure your calendar to make it possible)4. Why “playing” with AI tools should be mandatory—Howie tells employees to cancel all meetings for a week to experiment5. The specific skills product managers, engineers, and designers need to develop to succeed in the AI era6. Why evals can kill innovation (and when to use “vibes” instead)—Brought to you by:LucidLink—Real-time cloud storage for teamsDX—The developer intelligence platform designed by leading researchersClaude.ai—The AI for problem solvers and enterprise—Where to find Howie Liu• X: https://x.com/howietl• LinkedIn: https://www.linkedin.com/in/howieliu/• Email: howie@airtable.com—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Howie Liu and Airtable(04:05) The “Airtable is dead” viral tweet controversy(08:07) The rise of IC CEOs(10:57) AI's paradigm shift in product development(16:27) Specific changes Airtable has made(21:38) Fast- and slow-thinking teams(32:57) The emergence of new form factors in AI models(34:48) Airtable's vision and philosophy(40:20) Empowering teams with AI tools(46:50) Encouraging experimentation and play(50:55) Cross-functional skills in product teams(01:03:35) The importance of evals and open-ended testing(01:08:06) Key strategies for AI-driven success(01:12:43) Counterintuitive startup wisdom(01:22:21) Don't step away from the details that you love(01:25:50) Advice for aspiring engineers and designers(01:30:00) Lightning round and final thoughts—Referenced:• Airtable: https://www.airtable.com/• All In podcast: https://allin.com/• Nikita Bier on X: https://x.com/nikitabier• Figma: https://www.figma.com/• The AI-native startup: 5 products, 7-figure revenue, 100% AI-written code | Dan Shipper (co-founder and CEO of Every): https://www.lennysnewsletter.com/p/inside-every-dan-shipper• Every: https://every.to/• Cursor: https://cursor.com/• The rise of Cursor: The $300M ARR AI tool that engineers can't stop using | Michael Truell (co-founder and CEO): https://www.lennysnewsletter.com/p/the-rise-of-cursor-michael-truell• Windsurf: https://windsurf.com/• Building a magical AI code editor used by over 1 million developers in four months: The untold story of Windsurf | Varun Mohan (co-founder and CEO): https://www.lennysnewsletter.com/p/the-untold-story-of-windsurf-varun-mohan• Rippling: https://www.rippling.com/• Omni: https://www.airtable.com/lp/ai-psu-plp• How ChatGPT accidentally became the fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI): https://www.lennysnewsletter.com/p/inside-chatgpt-nick-turley• Palantir: https://www.palantir.com/• Harvey: https://www.harvey.ai/• v0: https://v0.dev/• Everyone's an engineer now: Inside v0's mission to create a hundred million builders | Guillermo Rauch (founder and CEO of Vercel, creators of v0 and Next.js): https://www.lennysnewsletter.com/p/everyones-an-engineer-now-guillermo-rauch• Replit: https://replit.com/• Behind the product: Replit | Amjad Masad (co-founder and CEO): https://www.lennysnewsletter.com/p/behind-the-product-replit-amjad-masad• Lovable: https://lovable.dev/• Building Lovable: $10M ARR in 60 days with 15 people | Anton Osika (CEO and co-founder): https://www.lennysnewsletter.com/p/building-lovable-anton-osika• Runway Game Worlds: https://play.runwayml.com/login• Sesame: https://www.sesame.com• NotebookLM: https://notebooklm.google• Salesforce: https://www.salesforce.com• Andrew Ofstad on LinkedIn: https://www.linkedin.com/in/aofstad/• Stripe: https://stripe.com/• Eames chair: https://en.wikipedia.org/wiki/Eames_Lounge_Chair• OpenAI's CPO on how AI changes must-have skills, moats, coding, startup playbooks, more | Kevin Weil (CPO at OpenAI, ex-Instagram, Twitter): https://www.lennysnewsletter.com/p/kevin-weil-open-ai• Anthropic's CPO on what comes next | Mike Krieger (co-founder of Instagram): https://www.lennysnewsletter.com/p/anthropics-cpo-heres-what-comes-next• IDEO design thinking: https://designthinking.ideo.com/• Brian Chesky's new playbook: https://www.lennysnewsletter.com/p/brian-cheskys-contrarian-approach• The Studio on AppleTV+: https://tv.apple.com/us/show/the-studio/umc.cmc.7518algxc4lsoobtsx30dqb52• Silicon Valley on HBOMax: https://www.hbomax.com/shows/silicon-valley/b4583939-e39f-4b5c-822d-5b6cc186172d• Self Edge: https://www.selfedge.com/• Studio D'Artisan: https://www.selfedge.com/studio-dartisan• Whitesville T-shirt: https://store.toyo-enterprise.co.jp/shopbrand/ct48/• Guest Series | Dr. Paul Conti: How to Understand & Assess Your Mental Health: https://www.hubermanlab.com/episode/guest-series-dr-paul-conti-how-to-understand-and-assess-your-mental-health—Recommended books:• Thinking, Fast and Slow: https://www.amazon.com/Thinking-Fast-Slow-Daniel-Kahneman/dp/0374533555• The Three-Body Problem: https://www.amazon.com/Three-Body-Problem-Cixin-Liu/dp/0765382032• Trauma: The Invisible Epidemic: How Trauma Works and How We Can Heal From It: https://us.amazon.com/Trauma-Invisible-Epidemic-Works-Heal/dp/1683647351/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

Send us a textOn this episode of seriousprivacy, Paul Breitbarth is away, so Ralph O' Brien and Dr. K Royal bring you a mish mash week in privacy. Topics include current news and a little bit about the differences in GDPR compliance vs what the US privacy laws require.  If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.

How do you prove the true value of HR so the business takes you seriously – and appoints you as Chief People Officer?In this episode of HR Coffee Time, host Fay Wallis is joined by Leah Carnegie, Chief People Officer at Lottoland. Leah shares her journey from VP of People to CPO, explaining how she made sure HR wasn't just seen as a support function but as a vital business partner.As part of our special CPO/CHRO series – where each guest answers the same nine listener-chosen questions – Leah becomes the 7th CPO to share her story. Along the way, she offers candid insights into job titles, the mindset shift from “doing” to “thinking,” and the emotional weight of senior HR roles.You'll hear Leah's thoughts on:The moment she realised HR had to be at the top table – and how she secured her seatThe difference between VP/Director roles and the remit of a CPOWhy business acumen is non-negotiable for HR leadersHow coaching skills, feedback, and psychological safety underpin her leadership styleThe emotional challenges of the role – and the wellbeing practices that helpPractical advice for aspiring and first-time CPOsWhether you're aiming for a CPO/CHRO role, or want to build confidence and influence in your current one, there's plenty of inspiration to take from Leah's experience.Useful LinksConnect with Fay Wallis on LinkedInVisit Fay's websiteLearn about Fay'sInspiring HR leadership development programmeConnect with Leah Carnegie on LinkedInDisruptive HR resources and HRBP workshopsIDEO podcastHyper IslandOther Relevant HR Coffee Time EpisodesEpisode 78:5 Tips to Get Useful Feedback at Work to Help Your HR/People CareerEpisode 99:How Mediation Skills Can Help You Resolve Conflict at Work (With Pete Colby)Episode 53:Why Coaching Skills Can Help Your HR Career (& How to Develop Them), with Charlie WarshawskiEpisode 130:Build Managers' Confidence and Skills With ‘The Coaching Two-Step', with Jude SlaterBooks Mentioned in This Episode(Please note the links shared are affiliate links, so, Fay will receive a small commission from Amazon if you choose to purchase them)HR Disrupted: It's time for something different – Lucy AdamsThe HR Change Toolkit: Your complete guide to making it happen – Lucy...

Today, we're talking to Jeetu Patel, President and CPO at Cisco. We discuss how Cisco is leading the charge in transforming AI infrastructure and security, why addressing the trust deficit in AI is crucial for widespread adoption, and how the unprecedented scale and speed of the AI revolution is reshaping the tech landscape. All of this right here, right now, on the Modern CTO Podcast! To learn more about what Cisco is up to, visit their website here.

For many, the title has a different meaning depending on the business and the requirements (the scope also differs depending on which ‘hat' a CPO wears), often seen as just another corporate rebrand of HR. Yet, as Kathryn Kendall, CPO at Saltus, explains in this episode of the HR on the Offensive podcast, the role is complex and nuanced. It's about creating the conditions where people thrive so organisations can perform at their best. She discusses with host Chris Howard that the modern CPO is embedded in the business, understanding its culture, and championing its people strategy at every level.

Neste episódio do Febraban News, mergulhamos na cultura de dados abertos e seus impactos no setor financeiro, a partir de dois painéis do Febraban Tech 25. Discutimos como o Open Finance tem evoluído com a adoção estratégica pelos bancos, impulsionando a personalização de serviços, a inclusão financeira e colocando o consumidor no centro da transformação digital.​Com apoio da Lei Geral de Proteção de Dados (LGPD), interoperabilidade entre setores e potencial de internacionalização, o modelo brasileiro se destaca como referência global, mesmo diante de desafios técnicos como padronização e integração via APIs.​Além de inspirar outros setores como telecom e saúde, o Open Finance abre caminho para uma nova era de inovação e colaboração entre instituições.​A conversa é conduzida pela jornalista Mona Dorf, diretora-adjunta de Mídias Sociais da Febraban, com convidados que participaram dos painéis e trazem perspectivas valiosas sobre o presente e o futuro dos dados abertos no Brasil. São eles:​· Ivo Mósca, diretor-executivo de Inovação, Produtos e Serviços Bancários da Febraban​· Jóice Almeida, Sênior Head Open Data do Santander Brasil​· Ricardo Gelbaum, Conselheiro do Banco Daycoval e da ABBC (Associação Brasileira de Bancos)​· Ana Carla Abrão, CEO do Open Finance Brasil​· Rogério Melfi, CPO da PilotIn e líder de Comunidade da ABFintechs​· Ariel Carissimi, Superintendente de Rede e head de Open Finance da Caixa​· Adriana Camargo, Lead de Relações Associativas e Governamentais da Swap​· Karina Baccaro, Diretora-executiva B2B da Vivo Empresas​· Nancy Abe, CIO do dr.consulta​· Mona Dorf, diretora-adjunta de Midias Sociais da Febraban​​Confira também os painéis completos realizados durante o Febraban Tech 2025:​FEBRABAN TECH 2025 | Painel - Open Finance: maturidade, confiança e perspectivas​FEBRABAN TECH 2025 | Painel - Open finance, um modelo para outros setores

In this episode of The Product Experience, Randy Silver and Lily Smith sit down with Katja Forbes, Executive Director at Standard Chartered Bank, design leader, and lecturer, to explore the fast-approaching world of machine customers.Katja shares why businesses must prepare for a future where AI agents, autonomous vehicles, and procurement bots act as customers, and what this means for product managers, designers, and organisations.Key takeawaysMachine customers are here already. From booking services for Tesla cars to procurement bots closing contracts, AI-driven commerce is no longer hypothetical.APIs are necessary but insufficient. Businesses need to think beyond plumbing and address trust, compliance, and customer experience for non-human agents.Signal clarity matters. Organisations must make their value propositions machine-readable to remain competitive.Trust will be quantified. Compliance signals, ESG proof, uptime guarantees, and reliability ratings will replace human gut instinct.New roles will emerge. Trust analysts and human–machine hybrid coordinators will be critical in shaping future interactions.Ethics cannot be ignored. Without careful design, agentic commerce could amplify consumerism and poor societal outcomes.Practical first step. Even small businesses can prepare by structuring their product and service data into machine-readable formats.Product managers must adapt. The skill to manage ambiguity, think systemically, and anticipate unintended consequences will be central to success.Featured Links: Follow Katja on LinkedIn | Katja's website | Sign-up for pre sale access to Katja's forthcoming book 'The CX Evolutionist'Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

In this episode, Journal of Prosthetics and Orthotics editor-in-chief Dr. Steve Gard speaks with Jeremy Sherman, MS, CPO, LPO, associate program director and assistant professor in the Orthotics and Prosthetics program at Baylor College of Medicine. They discuss Sherman's study on developing a hand skills testing methodology for O&P, highlighting the challenges and importance of objectively evaluating student proficiency. The conversation explores the creation and refinement of rubrics, the testing methods used at Baylor, and key findings that showed skill improvement through practice and repetition. Sherman also reflects on the broader implications for O&P educators and how similar methodologies could be adopted by other programs. Show notes JPO article: Development of Hand Skills Testing Methodology for O&P Curriculum   O&P Research Insights is produced by Association Briefings.

Understand more about productivity coaching, and start thinking which of its many uses could help you. Colleen Klimczak, CPO, discusses organizing home offices & small businesses, paper & time management, using home spaces in their best possible way, and creating time with family in this weekly podcast. Learn more at PeaceOfMindPO.com!

Are you tired of hearing conflicting advice about LinkedIn for your service-based business? In this episode, we reveal the real truth about LinkedIn success for coaches, consultants, and service professionals.After working with hundreds of service providers, we share why most LinkedIn "experts" are getting it wrong and the actual strategies generating real results. Discover why LinkedIn isn't a get-rich-quick platform, learn from real case studies including a CPO who turned one poll into a $15,000 contract, and understand why the "slow burn" approach consistently outperforms viral content tactics.Key takeaways:Why LinkedIn rewards authentic connection over viral contentReal success stories: from newsletter readers to $12K clientsHow to build multiple revenue streams through strategic networkingWhy your LinkedIn profile is your professional billboardThe comprehensive strategy that connects LinkedIn to your entire business ecosystemWhether you're just starting on LinkedIn or struggling to see results, this episode will help you treat LinkedIn like the powerful business development tool it actually is.We help service-based professionals build sustainable businesses through strategic LinkedIn use and foundational business systems. Ready to transform your LinkedIn presence into predictable revenue? We're opening early special VIP enrollment for our Expert Authority Mastermind (limited to 10-15 participants). This year-long program combines group coaching with personalized strategy sessions to help you master LinkedIn and scale your business.Interested in learning more about Expert Authority? Visit: Expert Authority

Garrett Lord is co-founder and CEO of Handshake, which started as a career network for college students and new grads but recently discovered something extraordinary: they were sitting on the world's largest network of academic experts—exactly what frontier AI labs desperately needed. With 500,000 PhDs and 3 million advanced degree holders creating training data, in just eight months they've built a new business that hit $50 million in revenue in its first four months and is on track to blow past $100M in the first 12 months.What you'll learn:1. How Handshake found an opportunity to leverage their proprietary network of experts to launch a data-labeling business that's on track to blow past $100 million ARR in 12 months2. Why AI models need human experts (e.g. physics PhDs) to improve, and what this “data labeling” actually involves3. Inside the actual work: what a biology PhD does for 8 hours that makes GPT-5 smarter4. The playbook for building a startup inside a startup: separate teams, separate offices, separate everything5. Why the shift from “generalist” to “expert” data labeling created a once-in-a-lifetime business opportunity6. Why AI won't eliminate entry-level jobs—it's creating “Iron Man suits” that make junior employees 10x more productive—Brought to you by:CodeRabbit—Cut code review time and bugs in half. Instantly: https://coderabbit.link/lennyOrkes—The enterprise platform for reliable applications and agentic workflows: https://www.orkes.io/Claude.ai—The AI for problem solvers and enterprise: http://claude.ai/—Transcript: https://www.lennysnewsletter.com/p/inside-handshake-garrett-lord—My biggest takeaways (for paid newsletter subscribers): https://www.lennysnewsletter.com/i/171410958/my-biggest-takeaways-from-this-conversation—Where to find Garrett Lord:• X: https://x.com/garrettlord• LinkedIn: https://www.linkedin.com/in/garrettlord/• Email: Garrett@joinhandshake.com—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Garrett Lord(05:00) Understanding data labeling and its importance(13:08) The role of experts in AI model training(15:35) The future of AI and human collaboration(24:17) Why AI won't eliminate entry-level jobs(27:58) The continuous improvement of AI models(33:05) The emergence of Handshake's new business model(37:07) Incubating new ideas in established companies(40:42) Handshake's competitive advantage(45:43) Scaling up and meeting market demand(48:38) Overcoming challenges and adapting(53:08) The importance of separate teams and ownership(57:26) The future of job matching with AI(01:00:30) The biggest bottlenecks to advancing models further(01:02:37) Lightning round and final thoughts—Referenced:• GPQA: https://github.com/idavidrein/gpqa• Handshake: https://joinhandshake.com/• OpenAI's CPO on how AI changes must-have skills, moats, coding, startup playbooks, more | Kevin Weil (CPO at OpenAI, ex-Instagram, Twitter): https://www.lennysnewsletter.com/p/kevin-weil-open-ai• Inside Bolt: From near-death to ~$40m ARR in 5 months—one of the fastest-growing products in history | Eric Simons (founder and CEO of StackBlitz): https://www.lennysnewsletter.com/p/inside-bolt-eric-simons• Goldman Sachs: https://www.goldmansachs.com/• General Motors: https://www.gm.com/• Google: https://about.google/• Sahil Bhaiwala on LinkedIn: https://www.linkedin.com/in/sahil-bhaiwala-459b0354/• Francisco “Paco” Guzman on LinkedIn: https://www.linkedin.com/in/guzmanhe/• Avery Yip on LinkedIn: https://www.linkedin.com/in/averyyip/• Game of Thrones on HBO: https://www.hbomax.com/shows/game-of-thrones/4f6b4985-2dc9-4ab6-ac79-d60f0860b0ac• SNOO: https://www.happiestbaby.com/products/snoo-smart-bassinet• Careers at Handshake: https://joinhandshake.com/careers/—Recommended books:• Zero to One: Notes on Startups, or How to Build the Future: https://www.amazon.com/Zero-One-Notes-Startups-Future/dp/0804139296• The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers―Straight Talk on the Challenges of Entrepreneurship: https://www.amazon.com/Hard-Thing-About-Things-Building/dp/0062273205—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

Get access to metatrends 10+ years before anyone else - https://qr.diamandis.com/metatrends   Kevin Weil is CPO at OpenAI David Blundin is the founder & GP of Link Ventures – My companies: Reverse the age of your skin using the same cream I use at  https://www.oneskin.co/ #oneskinpod Apply to Dave's and my new fund: https://qr.diamandis.com/linkventureslanding  –- Connect with Kevin:  Linkedin  X Connect with Peter: X Instagram Connect with David X LinkedIn  Listen to MOONSHOTS: Apple YouTube – *Recorded on Aug 19th, 2025 *Views are my own thoughts; not Financial, Medical, or Legal Advice. Learn more about your ad choices. Visit megaphone.fm/adchoices

Why is AI adoption so hard inside companies? Derek Pharr, CPO at Sporcle, joins LaunchPod to reveal the 3 biggest barriers to AI adoption and how he helped his team overcome them. In this episode, you'll learn how Sporcle: The 3 biggest barriers to AI adoption and how Derek addressed them How Sporcle built a “content intern” with Claude Projects to augment trivia writers and improve user engagement How Derek prototyped, tested, and rejected a doomed product idea in under an hour Links LinkedIn: https://www.linkedin.com/in/derekpharr/ Sporcle: https://www.sporcle.com/ Resources How Lattice's PM team built an AI Slack “Intern” | Neha Monga, CPO (Ex-Lattice) | LaunchPod: https://stories.logrocket.com/p/how-lattices-pm-team-built-an-ai Chapters 00:00 Intro 03:17 The 3 Biggest Barriers to AI Adoption 06:35 Building a “Content Intern” with Claude Projects 15:08 Scaling Trivia Creation Without Losing Quality 25:34 Prototyping and Killing a Doomed Idea in Under an Hour 34:15 Lessons for Product Leaders on AI Adoption Follow LaunchPod on YouTube We have a new YouTube page (https://www.youtube.com/@LaunchPodPodcast)! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com (https://logrocket.com/signup/?pdr). Special Guest: Derek Pharr.

In this episode of The Product Experience, Lily Smith and Randy Silver are joined by Kirsten Mann, former CPO at Prospection and now startup founder and board member, to discuss how product leaders can play a vital role on company boards. Drawing from her own board experience and a research series interviewing founders and directors, Kirsten explains why product, culture, and customer insight must be central to boardroom conversations.Key Takeaways— Product's Place on Boards: Product is a strategic lever, boards should treat it with the same seriousness as financials.— Culture as a Strategic Asset: Culture emerged as the most frequently cited factor in board-level success—more than AI or tech.— From Operator to Overseer: Transitioning to a board role requires stepping back from execution and focusing on governance and strategic guidance.— Communicating with Boards: Product leaders must avoid jargon, speak in terms of customer problems, outcomes, and investment returns.— The Risk of Exclusion: If your product team isn't presenting to the board, that's a red flag.— Practical Preparation: Aspiring board members should build financial literacy, start with non-profit boards, and cultivate visibility through writing or public speaking.Chapters00:00 – Culture over strategy: Why getting culture right matters more than clever planning00:45 – Meet Kirsten Mann: Introduction and credentials01:45 – Career transition: From CPO at Prospection to board member, investor, and startup founder04:50 – Early board experience: Saving a youth club through governance and tech06:45 – Product's value on boards: Bringing customer and tech insight into strategic discussions08:00 – Oversight, not execution: Adjusting from exec roles to governance roles09:50 – Frustration sparks research: Why Kirsten began writing about product leaders on boards11:00 – Product strategy ≠ support: The board's risk-first mindset Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

**Automate 80% of your repetitive writing, thinking, and creative tasks****Try Spiral made by Dan Shipper & Every: https://spiral.computer?utm_source=youtube**Claire Vo built ChatPRD—an on-demand chief product officer powered by AI. It's now used by over 10,000 product managers and is pulling in six figures in revenue. The best part?Claire has a demanding day job as the CPO at LaunchDarkly. So she built all of ChatPRD herself—over the weekend—with AI.I sat down with Claire to talk about how ChatPRD works, how she built it as a side hustle using AI, and all of the ways she's using AI tools to accelerate her work and life. We get into:- How she used AI to build ChatPRD over Thanksgiving break- The part of product management that Claire thinks AI will disrupt- Why the PMs of tomorrow will be “proto-managers” who create prototypes rather than just specs- How junior PMs can use AI to upskill faster- The ways in which ChatPRD is baked into her own workflow- How building ChatPRD is making Claire a better PM- How Claire uses AI as a tech-forward parentThis is a must-watch for anyone interested in turning their side hustle into a thriving business or who works in product.If you found this episode interesting, please like, subscribe, comment, and share! Thanks to Google and LTX Studio for sponsoring this episode! The Gemini 2.5 family of models is now generally available. 2.5 Pro, the most advanced model, is great for reasoning over complex tasks; next up, 2.5 Flash finds the sweet spot between performance and price; and finally, 2.5 Flash Lite is ideal for low-latency, high-volume tasks. Start building in Google AI Studio at ⁠https://ai.dev/⁠LTX Studio is helping storytellers go from concept to delivery in one seamless platform. Whether you're storyboarding your next film, prototyping ad concepts, or creating pixel-ready assets, LTX Studio allows you to fully realize your imaginations. Check them out here: ⁠https://tinyurl.com/2d5nx3ut⁠ Want even more?Sign up for Every to unlock our ultimate guide to prompting ChatGPT here: https://every.ck.page/ultimate-guide-to-prompting-chatgpt. It's usually only for paying subscribers, but you can get it here for free.To hear more from Dan Shipper:- Subscribe to Every: https://every.to/subscribe- Follow him on X: https://twitter.com/danshipperLinks to resources mentioned in the episode:- Claire Vo: https://x.com/clairevo; @chiefproductofficer- ChatPRD: https://www.chatprd.ai/; https://x.com/chatprd; https://www.linkedin.com/company/chatprd/; https://www.youtube.com/@ChatPRD - Some of the AI tools that Claire used to build ChatPRD: http://Clerk.dev; https://tiptap.dev/ - Greeking Out, the Greek mythology podcast that Claire's son enjoys: https://www.nationalgeographic.com/podcasts/greeking-out

In this episode, guest host Hannah Perkins, resident prosthetist/orthotist at Macy O&P in Guilford, Connecticut, talks with Stephen Charry, CPO, FAAOP, assistant professor at the University of Hartford, about building and using a diagnostic toolbox in the O&P profession. Together, they explore essential tools such as patient history, physical assessments, and outcome measures, and why this toolbox should always evolve. The conversation also dives into the value of mentorship, hands-on learning, and lifelong education, while addressing common challenges clinicians face. Listeners will walk away with practical insights on collaboration, reflection, and strategies to deliver truly personalized, high-quality care.   O&P Rising is produced by Association Briefings.

Productivity coaching doesn't require the coach to know about the business. It is all about getting the answers from inside you. Colleen Klimczak, CPO, discusses organizing home offices & small businesses, paper & time management, using home spaces in their best possible way, and creating time with family in this weekly podcast. Learn more at PeaceOfMindPO.com!

Brian Balfour is the founder of Reforge, the former VP of Growth at HubSpot, and a student (and teacher) of product growth. Brian has studied every major platform shift—from Facebook to Apple to Google—and he's spotted a pattern that's about to repeat with ChatGPT.In this conversation, you'll learn:1. The 4-step cycle every platform follows (and why ChatGPT just entered step 2)2. Why ChatGPT's platform launch could be bigger than Facebook's early platform3. The exact signals that ChatGPT will launch a third-party platform within six months4. Why you have six months (not years) to make your platform bet5. Why companies that don't integrate with ChatGPT will lose to competitors that do6. How Zynga grew to $1B by betting on Facebook's platform early (before it was obvious)7. Why so few companies are actually doing what they need to be doing right now—Brought to you by:DX—The developer intelligence platform designed by leading researchers: http://getdx.com/lennyBasecamp—The famously straightforward project management system from 37signals: https://www.basecamp.com/lennyMiro—A collaborative visual platform where your best work comes to life: https://miro.com/lenny—Transcript: https://www.lennysnewsletter.com/p/why-chatgpt-will-be-the-next-big-growth-channel-brian-balfour—My biggest takeaways (for paid newsletter subscribers): https://www.lennysnewsletter.com/i/170294620/my-biggest-takeaways-from-this-conversation—Where to find Brian Balfour:• X: https://twitter.com/bbalfour• LinkedIn: https://www.linkedin.com/in/bbalfour/• Website: https://brianbalfour.com/• Substack: https://blog.brianbalfour.com/• Podcast: https://www.reforge.com/podcast/unsolicited-feedback—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Welcome back, Brian!(04:13) The changing landscape of product growth(05:09) The importance of distribution(08:14) The role of new distribution platforms(09:45) The four-step cycle of distribution platforms(17:38) Examples of platform cycles(30:01) The rise of ChatGPT(44:47) The future of AI agents(46:01) Preferred partners and platform credibility(47:18) Monetization mechanisms and free tiers(48:14) Betting strategies for startups(01:04:34) Adopting AI tools: challenges and strategies(01:08:41) The importance of hard constraints(01:14:23) Effective AI adoption in companies(01:19:05) Lightning round and final thoughts—Referenced:• The Next Great Distribution Shift: https://blog.brianbalfour.com/p/the-next-great-distribution-shift• Brian Balfour: 10 lessons on career, growth, and life: https://www.lennysnewsletter.com/p/brian-balfour-10-lessons-on-career• This Week #9: Breaking into growth, leading with influence, and (not) stepping on toes: https://www.lennysnewsletter.com/p/this-week-9-breaking-into-growth• Distribution vs. Innovation: https://a16z.com/distribution-vs-innovation/• On Platform Shifts and AI: https://caseyaccidental.com/on-platform-shifts-and-ai/• How to sell your ideas and rise within your company | Casey Winters, Eventbrite: https://www.lennysnewsletter.com/p/how-to-sell-your-ideas-and-rise-within• Thinking beyond frameworks | Casey Winters (Pinterest, Eventbrite, Airbnb, Tinder, Canva, Reddit, Grubhub): https://www.lennysnewsletter.com/p/thinking-beyond-frameworks-casey• ChatGPT: https://chatgpt.com/• Claude: https://claude.ai/• Gemini: https://gemini.google.com/• Vine: https://en.wikipedia.org/wiki/Vine_(service)• Periscope: https://en.wikipedia.org/wiki/Periscope_(service)• Myspace: https://en.wikipedia.org/wiki/Myspace• Friendster: https://en.wikipedia.org/wiki/Friendster• AltaVista: https://en.wikipedia.org/wiki/AltaVista• Lycos: https://www.lycos.com/• HubSpot: https://www.hubspot.com/• Zynga: https://www.zynga.com/• TBPN: https://www.tbpn.com/• Deedy Das on LinkedIn: https://www.linkedin.com/in/debarghyadas/• ChatGPT's product retention curves are a product manager's wet dream: https://www.linkedin.com/posts/debarghyadas_chatgpts-product-retention-curves-are-a-activity-7338384752393035776-ice1/• Windsurf: https://windsurf.com/• Building a magical AI code editor used by over 1 million developers in four months: The untold story of Windsurf | Varun Mohan (co-founder and CEO): https://www.lennysnewsletter.com/p/the-untold-story-of-windsurf-varun-mohan• Anthropic's CPO on what comes next | Mike Krieger (co-founder of Instagram): https://www.lennysnewsletter.com/p/anthropics-cpo-heres-what-comes-next• Udemy: https://www.udemy.com/• Cursor: https://cursor.com/• The rise of Cursor: The $300M ARR AI tool that engineers can't stop using | Michael Truell (co-founder and CEO): https://www.lennysnewsletter.com/p/the-rise-of-cursor-michael-truell• Notion: https://www.notion.com/• Airtable: https://www.airtable.com/• Monday: monday.com• Sierra: http://sierra.ai• He saved OpenAI, invented the “Like” button, and built Google Maps: Bret Taylor on the future of careers, coding, agents, and more: https://www.lennysnewsletter.com/p/he-saved-openai-bret-taylor• Introducing ChatGPT agent: bridging research and action: https://openai.com/index/introducing-chatgpt-agent/• Zigging vs. zagging: How HubSpot built a $30B company | Dharmesh Shah (co-founder/CTO): https://www.lennysnewsletter.com/p/lessons-from-30-years-of-building• Marc Andreessen on Why Optimism Is the Safest Bet: https://nymag.com/marc-andressen-2014-10-20/• Reforge: https://www.reforge.com• Reforge Insights: https://www.reforge.com/insights• Shopify: https://www.shopify.com/• 25 proven tactics to accelerate AI adoption at your company: https://www.lennysnewsletter.com/p/25-proven-tactics-to-accelerate-ai• Clouded Judgement: https://cloudedjudgement.substack.com/• NFX: https://www.nfx.com/news• James Currier: https://www.nfx.com/team/james-currier• Hallway Chat: https://www.hallwaychat.co/• Bryan Johnson on LinkedIn: https://www.linkedin.com/in/bryanrjohnson/• Silicon Valley on HBO: https://www.hbomax.com/shows/silicon-valley/b4583939-e39f-4b5c-822d-5b6cc186172d• Stick: https://tv.apple.com/us/show/stick/umc.cmc.52w04zy67tiv11p8xvbc57wmc• Ergonofis standing desks: https://ergonofis.com/en-us/collections/standing-desks• Coping with the loss of a child and protecting your time | Brian Balfour (father of 2, CEO and founder Reforge, venture partner): https://www.startupdadpod.com/coping-with-the-loss-of-a-child-and-protecting-your-time-brian-balfour-father-of-2-ceo-and-found/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

In this episode, I speak with Jamie Mercer, Chief Product Officer at Trusted Housesitters, the global pet care and travel marketplace disrupting two industries at once. Jamie has previously held senior product roles at VoucherCodes, Skyscanner, Student Beans and IVC Evidensia, and now leads product at a scale-up known for putting trust at the heart of its community-driven business. We cover a lot, including: TrustedHousesitters' unique proposition - a two-sided marketplace mixing travel and pet sitting, where both pet owners and sitters pay a subscription to help create mutual trust and respect. Scaling through word of mouth - 70-75% of members join via a friend, and how the team are working to amplify that growth while keeping trust at the centre. Balancing marketplace dynamics - keeping supply and demand in sync, supporting new sitters with no ratings, and using AI and personalisation to build confidence. Using AI responsibly - from accelerating customer insight analysis to improving customer support, AI speeds up decision-making but always in service of company strategy. Building empowered product teams - why Jamie invested early in product ops and product marketing instead of hierarchy, and how she's now preparing to scale with Product Directors. Commercial product management - the importance of PMs with business acumen who can link solving customer problems with driving commercial outcomes. Executive alignment as the hardest (and most valuable) job - why alignment across the C-suite is the best air cover a leader can provide for their teams. Lessons from leadership - why some of the hardest decisions are killing months of work, the surprise of soft skills dominating the CPO role, and why leadership still matters in the AI era. Check out Trusted Housesitters Check out Trusted Housesitters' website: https://trustedhousesitters.com/, or their careers page: https://www.trustedhousesitters.com/careers/. Connect with Jamie You can connect with Jamie on LinkedIn: https://www.linkedin.com/in/jamiemercer/.

Could an interim Chief People Officer or interim Chief Human Resources Officer role be your perfect career move? In this episode, we explore what the job is really like, the skills that help you succeed, and how to decide if it's the right path for you.HR Coffee Time Host, Fay Wallis, is joined by Dotty Day, an experienced interim CPO, strategy consultant, and founder of Nu Leaf (supporting ambitious businesses with fractional HR leadership and practical, people-first strategies). She's also the founder of gighrly, a thriving business club for HR freelancers and consultants.As part of our special CPO/CHRO series – where each guest answers the same nine listener-chosen questions – Dotty becomes the 6th CPO to share her insights. She talks about her unconventional path to the role, the realities of interim work, and valuable advice for all ambitious HR professionals.You'll hear Dotty's thoughts on:Why developing your commercial acumen should include learning from marketing as well as financeHow to say “no” without damaging relationships – and why it matters for avoiding burnoutA practical influencing strategy to get buy-in for your ideas before the meeting even startsAvoiding HR jargon and using the language of the businessThe mindset and adaptability needed to thrive in interim workWhether you're aiming for a CPO/CHRO role, considering interim work, or just want to strengthen your leadership skills, there's plenty to take away from this conversation.Useful LinksConnect with Fay Wallis on LinkedInVisit Fay's websiteLearn about Fay'sInspiring HR leadership development programmeConnect with Dotty Day on LinkedInVisit Nu Leaf– Dotty's consultancyVisit gighrly– Dotty's business community for HR freelancers and consultantsOther Relevant HR Coffee Time EpisodesEpisode 7:What To Do When There Aren't Enough Hours in the DayEpisode 86:How to Stop Other People Taking Credit for Your Ideas in MeetingsEpisode 103:Career Options in HR – Is Contracting the Perfect Fit for You? (With Eleanor Minshall)Episode 123:Avoid Burnout – How to Spot Signs of Stress & Take Action (With Dr Jo Burrell)Enjoyed This Episode? Don't Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode of HR Coffee Time is released – and get free career tips, tools, and resources.Mentioned in this episode:Ready to learn more about Inspiring HR?Learn more about the Inspiring HR Leadership Programme, and sign up to

What does it take to push back against the status quo—and win? Vidya Dinamani and Heather Samarin sit down with Colt Stander, CPO at Presence, as he shares what it means to be a true product rebel. From tackling overlooked customer problems to navigating leadership resistance, Colt reveals how his teams tested controversial ideas and drove innovation in hardware and healthcare. He offers honest insights on product storytelling, user obsession and why the best PMs challenge assumptions. 

In this episode of The Product Experience, Randy Silver speaks with Dariusz Dziuk, Product Lead for Music Expression at Spotify, about the origins and evolution of Canvas, the looping visuals that accompany music tracks. From early assumptions and first principles thinking to scaling and measuring marketplace success, he shares how a bold experiment turned into one of Spotify's most engaging features.Key Takeaways— Balancing Art and Science: Product management often lives between structured analysis and intuitive creativity—success lies in mastering both.— First Principles and Assumptions: Questioning defaults—like static, square cover art—can open doors to bold innovation.— Real Stakes Drive Real Creativity: Artist engagement with Canvas only truly emerged once the stakes felt genuine and public.— Marketplace Thinking: Canvas succeeded because it delivered value for all marketplace participants—creators, consumers, and the platform itself.— Innovation Through Structure: Weekly design sprints and rapid prototyping allowed Spotify's innovation lab to explore and discard ideas quickly, eventually landing on Canvas.— Scaling Insights: Measurable impact came later—higher engagement, saves, shares, and a new visual identity for music on Spotify.— Artist-Centric Focus: Prioritising the needs of the supply side (artists) can unlock cold start challenges and marketplace growth.Chapters0:00 – Marketplace Thinking at Spotify1:20 – Darius Jurek's Journey into Product2:45 – From Engineering to 0-to-1 Product Innovation4:00 – Is Product Management an Art or a Science?6:30 – The Brief: Connecting Creators and Fans8:20 – Building an Innovation Lab10:00 – Exploring Dozens of Ideas11:45 – Why Canvas Won Out13:10 – The Challenge of Validating a New Format16:00 – Questioning the Assumptions Around Cover Art19:00 – Real Stakeholder Feedback and Creative Buy-In21:00 – Marketplace Metrics of Success23:30 – Canvas and the Evolution of Music Discovery26:00 – Visual Design, Collaboration, and Artist Empowerment28:00 – Darius on Supplier-Led Product StrategyFeatured Links: Follow Dariusz on LinkedIn | Dariusz's website | Spotify | '#mtpcon @ Pendomonium 2024 Encore' recap Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Send us a textWhile we generally don't shy away from politics when it comes to data protection and privacy rights, the conflict in Gaza is not a topic that we would quickly raise on the podcast. Unless data protection plays a role, which it now does.On this week of Serious Privacy, Paul Breitbarth, Ralph O'Brien of Reinbo Consulting, and Dr. K Royal enter a dimension not seen before on the podcast - a plea for human rights related to Israel and Gaza. The immediate reason for our discussion are two news reports: the registration requirement for humanitarian aid organisations imposed by the Israeli government, and the mass surveillance of phone communications in the Palestinian territories.We recognise this topic is divise, and may not be to everyone's liking. If that is you, maybe skip this week's episode. Sources:https://www.theguardian.com/world/2025/aug/06/microsoft-israeli-military-palestinian-phone-calls-cloudhttps://autoriteitpersoonsgegevens.nl/en/current/ap-aid-organisations-cornered-due-to-israeli-requirement-to-provide-personal-data If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.

Join Carmen Palmer, CEO of Women in Product, as she chats with Cassie Campbell, a fractional CPO coach and founder, about the insights from their powerful podcast series focused on product leadership coaching. This episode delves into the importance of coaching, distinguishing it from training, and its value for product leaders. They discuss key themes from the series, personal experiences, challenges, and the role of community, especially for Women in Product. Cassie also shares her journey and how coaching can uncover blind spots, foster growth, and enhance leadership quality. Whether you're a seasoned product leader or just starting, this episode offers valuable takeaways to navigate your career journey.00:00 Introduction and Host Transition00:36 Unpacking the Podcast's Focus on Leadership Coaching02:09 Themes from Top Coaches02:34 Customer Discovery and Outcome-Oriented Product Management04:19 The Importance of Context in Coaching10:53 Personal Takeaways and Blind Spots17:58 The Value of Executive Coaching25:23 Treating Learning and Development as a Product32:20 Navigating Financial Conversations in Product Leadership34:14 Behind the Scenes: Building the Podcast Series35:45 The Importance of Coaching in Product Leadership36:58 Key Takeaways from Podcast Production40:00 Addressing Team Challenges and Conflict47:55 The Role of AI in Product Management50:58 A Day in the Life of a Fractional CPO and Coach58:52 The Power of Community and Women in Product

School is coming. If you have kids going back or just want to get off on the right foot in your own life, there are ways to make your morning routine work better. Colleen Klimczak, CPO, discusses organizing home offices & small businesses, paper & time management, using home spaces in their best possible way, and creating time with family in this weekly podcast. Learn more at PeaceOfMindPO.com!

Rehman Baig, CPO at FlexFactor in this episode talks about combating transaction declines and disputes. How the process of underwriting looks like, how are funds reclaimed, what the end-user sees and how it all operates under the hood.Follow us on Substack here for more in-depth coverage of interesting topics like OCT, Pre-Debiting, ACH disputes and much more: https://aftfinance.substack.com/Rehman's LinkedIn: https://www.linkedin.com/in/rehmanb/

Send us a textOn this week of Serious Privacy, Paul Breitbarth, Ralph O'Brien of Reinbo Consulting, and Dr. K Royal talk about a slew of breaches and what to do if your data is breached. If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.

What happens when a startup becomes a giant—and then has to reinvent itself all over again?In this episode, Martin Casado sits down with Raghu Raghuram (former CEO of VMware) and Jeetu Patel (President and CPO at Cisco) for a deep, tactical conversation on scaling, disruption, and navigating transformation from the inside. They share hard-won lessons from leading two of the most iconic infrastructure companies in tech—through waves like virtualization, cloud, containers, and now AI.They cover:How to keep innovation alive inside large companiesWhy the best companies operate with a founder's mindset, even without foundersThe difference between selling to buyers vs. practitionersWhy the story is the strategy, and how to tell it at scaleHow Cisco is rebuilding its startup DNA in the age of AIIf you're building or leading through a major tech wave, this episode is a playbook. Timecodes:0:00 Introduction 2:02 Weapons of Mass Disruption: Abstractions, Business Models, and Cloud  5:57 Cisco's Missed Cloud Wave & Resetting for Innovation  6:39 Operating Like a Startup: Speed, Scale, and Leadership  10:00 Go-to-Market Challenges: Fencing Off Innovation  11:04 Organic vs. Inorganic Growth: Lessons from VMware  12:04 The 10x Rule and Competing with Incumbents  14:39 Structuring for Disruption: Two-Pizza Teams and Ideal Customer Profiles  18:43 Storytelling as Strategy: Galvanizing Large Organizations  19:42 The AI Wave: Consumerization and Infrastructure Demands  25:34 Founders vs. Operators: Leading Transformations  31:47 Product-Led Organizations: From Sales to Product Focus  34:35 The Future of Infrastructure: AI, Market Size, and Vertical Integration  39:34 Timing, Market, Team, Product, Brand, and Scale  41:19 Authenticity, Opportunity, and Final Thoughts   Resources:Find Martin on X: https://x.com/martin_casadoFind Raghu on X: https://x.com/raghuraghuramFind Jeetu on X: https://x.com/jpatel41 Stay Updated: Let us know what you think: https://ratethispodcast.com/a16zFind a16z on Twitter: https://twitter.com/a16zFind a16z on LinkedIn: https://www.linkedin.com/company/a16zSubscribe on your favorite podcast app: https://a16z.simplecast.com/Follow our host: https://x.com/eriktorenbergPlease note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.

In this episode of The Product Experience, Lily and Randy dive into the nuanced world of team collaboration with Jenny Wanger, product ops consultant. Jenny challenges the overuse of RACI matrices in product teams, arguing they often obscure deeper organisational issues rather than solve them. They discuss better alternatives, the root causes behind requests for RACI, and the value of prioritising human relationships over rigid frameworks. Chapters0:00 – The accountable vs. responsible dilemma0:37 – Meet Jenny Wanger: Product ops and Reforge1:20 – RACI: A quick explainer3:16 – Why RACI falls short in product teams7:00 – Infantilisation and territorialism9:18 – The flaws in the terminology10:14 – The consulted conundrum11:05 – RACI as a conversation starter12:01 – Better alternatives: Rapid and others14:20 – When RACI might be useful18:01 – Team dysfunction and RACI misuse23:00 – A case study in resolving collaboration issues26:00 – RACI as scaffolding, not infrastructure28:02 – AI, documents, and relationships30:05 – Diagnosing the real problem behind a RACI request32:38 – Job descriptions vs. RACI35:25 – Everyone's a bit of everything37:04 – Focusing on mission and collaboration39:57 – Final thoughts and where to find Jenny's workKey Takeaways— RACI isn't a cure-all: It often signals deeper dysfunction like poor team structure, unclear mission, or lack of trust.— Healthy teams don't need RACI: When collaboration and communication are strong, formal frameworks become redundant.— Use RACI as scaffolding: Let it initiate conversations, but don't enshrine it as a permanent solution.— Language matters: Terms like “accountable” and “responsible” are often confused, making the framework less clear than intended.— Consider better alternatives: Frameworks like RAPID offer more clarity around decision-making without creating silos.— Prioritise relationships over roles: Documents don't build culture—conversations and mutual understanding do.Featured Links: Follow Jenny on LinkedIn | Jenny's RACI feature at her website | Dave Johnson's page at The Pragmatic Agilist Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Shoot us a Text.Episode #1113: Today we cover Amazon's push into used car sales, Rivian's legal battle to sell direct in Ohio, and Ikea's first-ever retail partnership with Best Buy. Show Notes with links:Amazon Autos now includes used and certified pre-owned vehicles. Starting in Los Angeles with Hyundai dealers, the program will soon roll out to more cities nationwide.Hyundai dealers can now list used and CPO cars, including non-Hyundai models.Vehicles come with a 3-day/300-mile return policy and a 30-day/1,000-mile warranty.Amazon promises transparent pricing, history reports, and no hidden fees.Customers can browse inventory within 75 miles and schedule test drives online.Amazon's Fan Jin: “This move continues our commitment to support local dealerships, now connecting dealers with more prospective customers online across new, certified pre-owned, and used vehicle categories.”Todd Caputo on LinkedIn: “Amazon sells purchases — not just eyeballs, phone calls, and form fills. Most dealers still make car buying way harder than it has to be. Amazon won't.”Rivian is taking Ohio to court, arguing the state's 2014 ban on direct-to-consumer sales is unconstitutional — especially since Tesla was granted a carve-out to sell under the very same law.Tesla was allowed to operate three Ohio stores under a special exemption.Rivian already runs service centers in the state but must sell cars elsewhere and deliver them in.Rivian says the law shields franchised dealers and seeks an injunction to stop enforcement of the banRivian's filing states: “It reduces competition, decreases consumer choice and drives up consumer costs and inconvenience — all of which harm consumers — with literally no countervailing benefit.”For the first time ever, Ikea is teaming up with another retailer — and the partner is Best Buy. The collaboration will bring mini Ikea showrooms into electronics stores, starting with kitchens and laundry setups.The first 10 hubs launch this fall in Florida and Texas, averaging 1,000 square feet each.Customers can shop Ikea furnishings paired with Best Buy appliances and get design consultations.Two locations will serve as Ikea order pickup centers, expanding fulfillment options.The partnership mirrors Target's Ulta and Kohl's Sephora mini-stores — aiming for “one-stop home solutions.”Ikea COO Rob Olson: “This new partnership is really allowing us to bring the Ikea experience closer to where people live.”Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

On this week's Endless Thread, host Ben Brock Johnson and producer Grace Tatter bring us two stories about the power of livestreams – one from the Coldplay concert box seats, and another from a notorious rat corridor in Brooklyn, NYC. Show notes: What's the deal with "Astronomer" CEO and CPO affair? (Reddit) A Crown Heights Building's Rat Infestation Gets a Livestream (Hell Gate) Rat cam (YouTube/Adam Schleser) I am a rat (a real live rotten-tailed rat)  (YouTube/Adam Schleser)

Send us a textThis episode covers a week in privacy which feels light and refreshing. Listen to co-hosts Paul Breitbarth, Ralph O'Brien, and Dr. K Royal. Topics include an emergency ban in Italy about publishing images about an autopsy, Germany's actions involving Meta, Poland's enforcement on a McDonald's data breach, UK's collaboration with OpenAI, UK's enforcement against spam/spoof scam calls, age-verification in MS, and more! If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.

Bret Taylor's legendary career includes being CTO of Meta, co-CEO of Salesforce, chairman of the board at OpenAI (yes, during that drama), co-creating both Google Maps and the Like button, and founding three companies. Today he's the founder and CEO of Sierra, an AI agent company transforming customer service. He's one of the few people I've met who's been wildly successful at every level—from engineer to C-suite executive to founder—and across almost every discipline, including PM, engineer, CTO, COO, CPO, CEO, and board member.In this conversation, you'll learn:1. The brutal product review that nearly ended his Google career—and how that failure led to creating Google Maps2. The question Sheryl Sandberg taught him to ask every morning (“What's the most impactful thing I can do today?”) that transformed how he approached every role3. The three AI market segments that matter4. Why AI agents will replace SaaS products5. His framework for knowing whose advice to actually listen to—and how that came in handy during the OpenAI board drama6. The counterintuitive go-to-market strategy most AI startups get wrong7. Sierra's outcome-based pricing model that's transforming how enterprise software is sold (and why every SaaS company should adopt it)8. What he's teaching his kids about AI that every parent should know—Brought to you by:CodeRabbit—Cut code review time and bugs in half. Instantly: https://coderabbit.link/lennyBasecamp—The famously straightforward project management system from 37signals: https://www.basecamp.com/lennyVanta—Automate compliance. Simplify security: https://vanta.com/lenny—Where to find Bret Taylor:• X: https://x.com/btaylor• LinkedIn: https://www.linkedin.com/in/brettaylor/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Bret Taylor(04:10) Bret's early career and first major mistake(08:24) The birth of Google Maps(11:57) Lessons from FriendFeed and the importance of honest feedback(31:30) The future of coding and AI's role(45:26) Preparing the next generation for an AI-driven world(48:46) AI in education(52:05) Business strategies in the AI market(01:04:38) Outcome-based pricing in AI(01:09:15) Productivity gains and AI(01:17:35) Go-to-market strategies for AI products(01:21:49) Lightning round and final thoughts—Referenced:• Marissa Mayer on LinkedIn: https://www.linkedin.com/in/marissamayer/• “Lazy Sunday”—SNL: https://www.youtube.com/watch?v=sRhTeaa_B98• Quip: https://quip.com/• Sierra: https://sierra.ai/• FriendFeed: https://en.wikipedia.org/wiki/FriendFeed• Sheryl Sandberg on LinkedIn: https://www.linkedin.com/in/sheryl-sandberg-5126652/• Jim Norris on LinkedIn: https://www.linkedin.com/in/halfspin/• Paul Buchheit on X: https://x.com/paultoo• Sanjeev Singh on LinkedIn: https://www.linkedin.com/in/sanjeev-singh-20a1b72/• Barack Obama: https://www.obamalibrary.gov/obamas/president-barack-obama• Oprah Winfrey: https://en.wikipedia.org/wiki/Oprah_Winfrey• Ashton Kutcher: https://en.wikipedia.org/wiki/Ashton_Kutcher• PayPal Mafia: https://en.wikipedia.org/wiki/PayPal_Mafia• Sam Altman on X: https://x.com/sama• Warren Buffett on X: https://x.com/warrenbuffett• Unix: https://en.wikipedia.org/wiki/Unix• Fortran: https://en.wikipedia.org/wiki/Fortran• C: https://en.wikipedia.org/wiki/C_(programming_language)• Python: https://www.python.org/• Perl: https://www.perl.org/• Rust: https://www.rust-lang.org/• Eleven Labs: https://elevenlabs.io/• The exact AI playbook (using MCPs, custom GPTs, Granola) that saved ElevenLabs $100k+ and helps them ship daily | Luke Harries (Head of Growth): https://www.lennysnewsletter.com/p/the-ai-marketing-stack• Confluent: https://www.confluent.io/• Databricks: https://www.databricks.com/• Snowflake: https://www.snowflake.com• Harvey: https://www.harvey.ai/• Behind the founder: Marc Benioff: https://www.lennysnewsletter.com/p/behind-the-founder-marc-benioff• Larry Summers's website: https://larrysummers.com/• AutoCAD: https://www.autodesk.com/products/autocad/overview• Revit: https://www.autodesk.com/products/revit/• The art and science of pricing | Madhavan Ramanujam (Monetizing Innovation, Simon-Kucher): https://www.amazon.com/Monetizing-Innovation-Companies-Design-Product/dp/1119240867• Pricing your AI product: Lessons from 400+ companies and 50 unicorns | Madhavan Ramanujam: https://lenny.substack.com/p/pricing-and-scaling-your-ai-product-madhavan-ramanujam• Cursor: https://cursor.com/• CodeX: https://openai.com/codex/• Claude Code: https://www.anthropic.com/claude-code• The rise of Cursor: The $300M ARR AI tool that engineers can't stop using | Michael Truell (co-founder and CEO): https://www.lennysnewsletter.com/p/the-rise-of-cursor-michael-truell• DirecTV: https://www.directv.com/• SiriusXM: https://www.siriusxm.com/• Wayfair: https://www.wayfair.com/• Akai: https://www.akaipro.com/• Chubbies Shorts: https://www.chubbiesshorts.com/• Weight Watchers: https://www.weightwatchers.com/• CLEAR: https://www.clearme.com/• Stripe: https://stripe.com/• Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead): https://www.lennysnewsletter.com/p/building-product-at-stripe-jeff-weinstein• Twilio: https://www.twilio.com/• ServiceNow: https://www.servicenow.com/• Adobe: https://www.adobe.com/• Jobs to be done: https://jobs-to-be-done.com/jobs-to-be-done-a-framework-for-customer-needs-c883cbf61c90• The ultimate guide to JTBD | Bob Moesta (co-creator of the framework): https://www.lennysnewsletter.com/p/the-ultimate-guide-to-jtbd-bob-moesta• Inception: https://www.imdb.com/title/tt1375666/• Alan Kay's quote: https://www.brainyquote.com/quotes/alan_kay_100831• Jobs at Sierra: https://sierra.ai/careers—Recommended books:• Monetizing Innovation: How Smart Companies Design the Product Around the Price: https://www.amazon.com/Monetizing-Innovation-Companies-Design-Product/dp/1119240867• Competing Against Luck: The Story of Innovation and Customer Choice: https://www.amazon.com/Competing-Against-Luck-Innovation-Customer/dp/0062435612• Endurance: Shackleton's Incredible Voyage: https://www.amazon.com/Endurance-Shackletons-Incredible-Alfred-Lansing/dp/0465062881—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

In episode 211, Coffey talks with Michelle Haugh about recent HR-related news stories related to workplace romances, family members intervening in the workplace, and declining employee engagement.They discuss the Astronomer.io CEO and CPO resignation after being caught on a kiss cam at a Coldplay concert; workplace relationship policies and conflict of interest considerations; family members inappropriately intervening in workplace matters including interviews and disciplinary actions; declining employee engagement levels comparable to 2020 COVID-era lows; the impact of economic uncertainty and social pressures on workplace morale; the importance of transparent communication during difficult times; and strategies for addressing engagement issues through accountability and leadership development at all organizational levels.Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Michele Haugh is a seasoned HR expert with decades of experience across various roles, from specialist to senior leadership positions. Transitioning from corporate HR to consulting a decade ago, she co-founded EarlyHR solutions, offering strategic support to over 200 early and growth stage organizations.Recognizing the crucial link between employee engagement and organizational success, Michele introduced EarlyEngage, a subscription-based service focusing on professional development and fostering engagement.With a BS in Business and SPHR certification, she completed her Masters in HR and Organization Development in December, 2024 and was named "HR Consultant of the Year" by DallasHR in February 2025. Her passion lies in promoting inclusive practices, positive leadership, and people-first cultures.She is also the founder of CollabHRate, a thriving HR Consulting Community fostering collaboration and education for external consultants.Outside of work, Michele finds joy in her role as a wife and mother to three children. Her adventurous spirit has led her to live in Bangkok, backpack across Europe, and raft through the Grand Canyon. Yet, she equally treasures quiet moments with her pups, indulging in a good book, and hosting gatherings with loved ones.Michele Haugh can be reached athttps://www.earlyengage.comhttps://www.earlyhrsolutions.comhttps://www.linkedin.com/in/michele-haugh-shrm-scp-401722bhttps://www.instagram.com/earlyengageAbout Mike Coffey:Mike Coffey is an entrepreneur, licensed private investigator, business strategist, HR consultant, and registered yoga teacher. In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business.Imperative delivers in-depth employment background investigations, know-your-customer and anti-money laundering compliance, and due diligence investigations to more than 300 risk-averse corporate clients across the US, and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Imperative has been named a Best Places to Work, the Texas Association of Business' small business of the year, and is accredited by the Professional Background Screening Association. Mike shares his insight from 25+ years of HR-entrepreneurship on the Good Morning, HR podcast, where each week he talks to business leaders about bringing people together to create value for customers, shareholders, and community.Mike has been recognized as an Entrepreneur of Excellence by FW, Inc. and has twice been recognized as the North Texas HR Professional of the Year. Mike serves as a board member of a number of organizations, including the Texas State Council, where he serves Texas' 31 SHRM chapters as State Director-Elect; Workforce Solutions for Tarrant County; the Texas Association of Business; and the Fort Worth Chamber of Commerce, where he is chair of the Talent Committee. Mike is a certified Senior Professional in Human Resources (SPHR) through the HR Certification Institute and a SHRM Senior Certified Professional (SHRM-SCP). He is also a Yoga Alliance registered yoga teacher (RYT-200) and teaches multiple times each week.Mike and his very patient wife of 28 years are empty nesters in Fort Worth.Learning Objectives:1. Establish clear policies regarding workplace relationships and family member involvement in employment matters to maintain professional boundaries and prevent conflicts of interest.2. Address declining employee engagement proactively by gathering honest feedback, communicating transparently about organizational challenges, and avoiding defensive responses to criticism.3. Develop leadership behaviors and accountability standards at all organizational levels rather than viewing engagement as solely a management responsibility.

Nora's back, and we're doing one for the girls! Jodi and Nora first ring in Leo season with Jennifer Lopez's brand-new birthday bop, "Birthday" (10:00), and then ring in illicit affair summer with arguably the most viral story of the year, the (now-former) Astronomer CEO and CPO getting caught in their alleged affair at a Coldplay concert (24:00). Then, they talk about the juicy excerpts from Amy Odell's forthcoming biography of Gwyneth Paltrow (49:00). Finally, they get into all the nostalgic movie and television moments from the past week (1:04:15) before each sharing their personal obsessions (1:21:45). Email us with your latest obsessions at wereobsessedpod@gmail.com! Hosts: Jodi Walker and Nora Princiotti Producers: Sasha Ashall and Belle Roman Learn more about your ad choices. Visit podcastchoices.com/adchoices

Benjamin Mann is a co-founder of Anthropic, an AI startup dedicated to building aligned, safety-first AI systems. Prior to Anthropic, Ben was one of the architects of GPT-3 at OpenAI. He left OpenAI driven by the mission to ensure that AI benefits humanity. In this episode, Ben opens up about the accelerating progress in AI and the urgent need to steer it responsibly.In this conversation, we discuss:1. The inside story of leaving OpenAI with the entire safety team to start Anthropic2. How Meta's $100M offers reveal the true market price of top AI talent3. Why AI progress is still accelerating (not plateauing), and how most people misjudge the exponential4. Ben's “economic Turing test” for knowing when we've achieved AGI—and why it's likely coming by 2027-20285. Why he believes 20% unemployment is inevitable6. The AI nightmare scenarios that concern him most—and how he believes we can still avoid them7. How focusing on AI safety created Claude's beloved personality8. What three skills he's teaching his kids instead of traditional academics—Brought to you by:Sauce—Turn customer pain into product revenue: https://sauce.app/lennyLucidLink—Real-time cloud storage for teams: https://www.lucidlink.com/lennyFin—The #1 AI agent for customer service: https://fin.ai/lenny—Transcript: https://www.lennysnewsletter.com/p/anthropic-co-founder-benjamin-mann—My biggest takeaways (for paid newsletter subscribers): https://www.lennysnewsletter.com/i/168107911/my-biggest-takeaways-from-this-conversation—Where to find Ben Mann:• X: https://x.com/8enmann• LinkedIn: https://www.linkedin.com/in/benjamin-mann/• Website: https://benjmann.net/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Benjamin(04:43) The AI talent war(06:28) AI progress and scaling laws(10:50) Defining AGI and the economic Turing test(12:26) The impact of AI on jobs(17:45) Preparing for an AI future(24:05) Founding Anthropic(27:06) Balancing AI safety and progress(29:10) Constitutional AI and model alignment(34:21) The importance of AI safety(43:40) The risks of autonomous agents(45:40) Forecasting superintelligence(48:36) How hard is it to align AI?(53:19) Reinforcement learning from AI feedback (RLAIF)(57:03) AI's biggest bottlenecks(01:00:11) Personal reflections on responsibilities(01:02:36) Anthropic's growth and innovations(01:07:48) Lightning round and final thoughts—Referenced:• Dario Amodei on LinkedIn: https://www.linkedin.com/in/dario-amodei-3934934/• Anthropic CEO: AI Could Wipe Out 50% of Entry-Level White Collar Jobs: https://www.marketingaiinstitute.com/blog/dario-amodei-ai-entry-level-jobs• Alexa+: https://www.amazon.com/dp/B0DCCNHWV5• Azure: https://azure.microsoft.com/• Sam Altman on X: https://x.com/sama• Opus 3: https://www.anthropic.com/news/claude-3-family• Claude's Constitution: https://www.anthropic.com/news/claudes-constitution• Greg Brockman on X: https://x.com/gdb• Anthropic's Responsible Scaling Policy: https://www.anthropic.com/news/anthropics-responsible-scaling-policy• Agentic Misalignment: How LLMs could be insider threats: https://www.anthropic.com/research/agentic-misalignment• Anthropic's CPO on what comes next | Mike Krieger (co-founder of Instagram): https://www.lennysnewsletter.com/p/anthropics-cpo-heres-what-comes-next• AI prompt engineering in 2025: What works and what doesn't | Sander Schulhoff (Learn Prompting, HackAPrompt): https://www.lennysnewsletter.com/p/ai-prompt-engineering-in-2025-sander-schulhoff• Unitree: https://www.unitree.com/• Arthur C. Clarke: https://en.wikipedia.org/wiki/Arthur_C._Clarke• How Reinforcement Learning from AI Feedback Works: https://www.assemblyai.com/blog/how-reinforcement-learning-from-ai-feedback-works• RLHF: https://en.wikipedia.org/wiki/Reinforcement_learning_from_human_feedback• Jared Kaplan on LinkedIn: https://www.linkedin.com/in/jared-kaplan-645843213/• Moore's law: https://en.wikipedia.org/wiki/Moore%27s_law• Machine Intelligence Research Institute: https://intelligence.org/• Raph Lee on LinkedIn: https://www.linkedin.com/in/raphaeltlee/• “The Last Question”: https://en.wikipedia.org/wiki/The_Last_Question• Beth Barnes on LinkedIn: https://www.linkedin.com/in/elizabethmbarnes/• “The Last Question”: https://en.wikipedia.org/wiki/The_Last_Question• Good Strategy, Bad Strategy | Richard Rumelt: https://www.lennysnewsletter.com/p/good-strategy-bad-strategy-richard• Pantheon on Netflix: https://www.netflix.com/title/81937398• Ted Lasso on AppleTV+: https://tv.apple.com/us/show/ted-lasso/umc.cmc.vtoh0mn0xn7t3c643xqonfzy• Kurzgesagt—In a Nutshell: https://www.youtube.com/channel/UCsXVk37bltHxD1rDPwtNM8Q• 5 tips to poop like a champion: https://8enmann.medium.com/5-tips-to-poop-like-a-champion-3292481a9651—Recommended books:• Superintelligence: Paths, Dangers, Strategies: https://www.amazon.com/Superintelligence-Dangers-Strategies-Nick-Bostrom/dp/0198739834• The Hacker and the State: Cyber Attacks and the New Normal of Geopolitics: https://www.amazon.com/Hacker-State-Attacks-Normal-Geopolitics/dp/0674987551• Replacing Guilt: Minding Our Way: https://www.amazon.com/Replacing-Guilt-Minding-Our-Way/dp/B086FTSB3Q• Good Strategy/Bad Strategy: The Difference and Why It Matters: https://www.amazon.com/Good-Strategy-Bad-Difference-Matters/dp/0307886239• The Alignment Problem: Machine Learning and Human Values: https://www.amazon.com/Alignment-Problem-Machine-Learning-Values/dp/0393635821—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

#343: The boys discuss the CEO and CPO who were caught cheating on a KISS CAM live at a Coldplay concert; Skeery contemplates wearing tank tops and Brody talks him out of it; Brody is mortified of kids actions- from scooping up grated cheese with a spoon and putting it back at a dinner party, to the baby diaper change at the community pool; Skeery's cousin could've prevented a night from hell had he been up to date with technology; Giving the head nod to your neighbor; A flickering galley light set off a 2 hour flight departure delay for Skeery See omnystudio.com/listener for privacy information.