Podcasts about CPO

Ready to land commercial pool accounts without racing to the bottom on price? We break down exactly how to win bids with HOAs, apartments, and hotels while protecting your margins, your time, and your sanity. From first contact to long-term retention, this is a step-by-step guide to building a profitable commercial line that doesn't drain your residential route.We start with how decision-making works behind the scenes: HOAs need multiple bids, boards are volunteer-led, and property managers value reliable partners who make their jobs easier. You'll learn why a concise, one-page proposal beats a 20-page packet, how to use SEO and targeted ads to get found for “commercial pool service” in your city, and what to say when you call management companies to be added to their bid lists. We also cover when to cold walk properties, how to read a neglected pool as your opening, and how to present outcomes—uptime, compliance, and clear communication—instead of just tasks.Pricing is where most pros stumble. We explain the headache factor that should be baked into every commercial rate to cover inspections, chemistry logs, access issues, bather load spikes, late payments, and extra visits during heat waves. You'll hear why HOAs are often more stable and faster to approve repairs than apartments, and how to set a hard price floor that keeps you out of unprofitable contracts. We dive into insurance and certifications too: typical two million liability requirements, when CPO is enough, when county certification is mandatory, and smart stopgaps if an inspector demands credentials on short notice.• adding a headache factor to every commercial bid• why HOAs pay more reliably than apartments• how to get in via SEO, Google Ads, and cold calls• using one-page bids for faster board decisions• navigating two million liability limits and certificates• county certification vs CPO and surprise inspections• setting a price floor and when to walk away• balancing visit frequency, capacity, and route design• strategies for blind bidding anSend us a textSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6y

Yep - we are at the start of a new world - a world where AI is going to be 'even bigger than the internet'. And as the leaders of challenger brands in CPG, we've gotta lean in. In this episode of Brand Growth Heroes, I'm joined by one of my oldest and best friends, Paul Adams, CPO & Marketing at a multi-billion dollar company, Intercom AND he is building Fin.ai. If you're not in 'Tech' you may not have heard of him, but Paul Adams is one of the world's most prominent tech product designers, researchers, and authors -  recognised as one of the world's leading thinkers on the the intersection between humans and technology... and now between humans, commercialisation and AI.... amongst many other aspects of tech that most of us are not even privy to!  Described as "one of Silicon Valley's most wanted", he's also one of my closest friends, and I can't tell you how proud we are of the young man who rocked up to live with us in Balham in 2002 to work at Dyson, his very first job. After only a few years he was poached by Facebook, where he made the platform 'mobile' and then Google, where he worked on making Gmail, Google and YouTube mobile too. It was while working for these behemoths that he moved to San Francisco with his wife Jennifer, who's one of my three besties (Love you, Jen), and became globally renowned on the Tech speaker scene. In this episode, Paul argues that AI isn't just another new channel or tool. It's a platform shift on the scale of the internet and potentially bigger. We talk about why the moment we're in feels eerily similar to 1999, why marketing is getting less effective across the board, and why the brands that win next will look very different to the ones that won the last cycle.A bit more background on Paul:"Most Wanted" Status (2011): Paul Adams was highlighted by Fortune as a highly sought-after talent in Silicon Valley following his significant contributions to major tech firms.Google (Social Research): At Google, he led the social research team, and his work directly influenced the creation of "Circles," which became the foundational feature of Google+. He also worked on Gmail, YouTube, and mobile products.Facebook (Brand Experience): He later joined Facebook as the Global Brand Experience Manager, where he focused on research, design, and product strategy, working with marketers and advertising agencies.Intercom (Product Strategy): He joined Intercom as VP of Product in 2014, later becoming the Chief Product Officer.Thought Leadership: Adams is the author of Grouped: How Small Groups of Friends are the Key to Influence on the Social Web. His work on "The Real Life Social Network" is widely recognized as one of the most viewed presentations on the evolution of social networks.Background: Before his time in tech, he worked as a product designer at Dyson, where he designed electronic appliances. Current Status: As of September 2023, he was working as the Chief Product Officer at Intercom, focusing on product strategy in the age of AI.This isn't a tactical 'AI' for the sake of AI episode. It's a big-picture conversation about what's actually changing, what's already changed, and what brand builders need to understand to stay relevant over the next decade. it was this conversation that made me set up a buzzing new community called NextGen CPG -  a community for AI-native founders.   Take a look and see if you're eligible to join us hereUseful linksConnect with Paul Adams on LinkedIn https://www.linkedin.com/in/pauladams/Connect with Intercom The #1 AI Agent https://www.linkedin.com/company/intercom/Join the NextGen CPG WhatsApp community and LinkedIn page ============================================================Thanks to Brand Growth Heroes' podcast sponsor - Joelson, the commercial law firm=============================================================If you're a founder, you already know how much of your energy goes into building the perfect product, creating standout branding and connecting with your consumers.But don't forget that scaling a CPG business also comes with a maze of legal complexities that can make or break your business journey. From contracts, term sheets and regulatory compliance to protecting your brand's intellectual property as you expand, it's essential to get it right.And that starts with the right legal partner.So we're thrilled to introduce you to Joelson, a leading commercial law firm that specialises in guiding the founders of scaling CPG brands, as Brand Growth Heroes' sponsor.With long-term relationships with clients like Little Moons, Trip, Eat Natural, Bear Graze, and Pulsin, Joelson is also famous for advising the innocent founders in their landmark sale to Coca-Cola! As a female team, we are especially impressed by Joelson's commitment to championing female founders in CPG.Not many law firms are also BCorps, nor do they specialise in helping founders navigate the legal challenges of scaling without stifling the creativity and momentum that got you here in the first place. So thanks, Joelson—we're delighted to have you on board for the second year running.If you'd like to get in touch to find out more, why don't you drop them a line at hello@joelsonlaw.com==============================================.Please don't hesitate to join our Brand Growth Heroes community to stay updated with captivating stories and learnings from your beloved brands on their path to success!Follow us on our Brand Growth Heroes socials: LinkedIn, Facebook, Instagram and YouTube.Thanks to our Sound Engineer, Gyp Buggane, Ballagroove.com and podcast producer/content creator, Kathryn Watts, Social KEWS.

Phishing didn't get smarter, it got better at looking normal. What used to be obvious scams now blend directly into the platforms, workflows, and security controls people trust every day. In this episode, Ron sits down with Yaamini Barathi Mohan, 2024 DMA Rising Star and Co-Founder & CPO of Secto, to break down how modern phishing attacks bypass MFA, abuse trusted services like Microsoft 365, and ultimately succeed inside the browser. Together, they examine why over-reliance on automation creates blind spots, how zero trust becomes practical at the browser layer, and why human judgment is still the deciding factor as attackers scale with AI. Impactful Moments 00:00 - Introduction 02:44 - Cloud infrastructure powering crime at scale 07:45 - What phishing 2.0 really means 12:10 - How MFA gets bypassed in real attacks 15:30 - Why the browser is the final control point 18:40 - AI reducing SOC alert fatigue 23:07 - Mentorship shaping cybersecurity careers 27:00 - Thinking like attackers to defend better 31:15 - When trust becomes the attack surface   Links Connect with our guest, Yaamini Barathi Mohan, on LinkedIn: https://www.linkedin.com/in/yaamini-mohan/   Check out our upcoming events: https://www.hackervalley.com/livestreams Join our creative mastermind and stand out as a cybersecurity professional: https://www.patreon.com/hackervalleystudio Love Hacker Valley Studio? Pick up some swag: https://store.hackervalley.com Continue the conversation by joining our Discord: https://hackervalley.com/discord Become a sponsor of the show to amplify your brand: https://hackervalley.com/work-with-us/    

What happens when you challenge long-held assumptions—and let real data and user behavior lead? In this episode, Vidya Dinamani and Heather Samarin sit down with Harish Pandian, CPO at Gravity, to talk about driving product transformation in industries resistant to change. From building gamified safety tools to rapid-fire prototype testing on job sites, Harish shares how deep customer empathy, hard data, and cross-functional trust unlock real adoption and lasting impact. 

In this episode, Lily Smith and Randy Silver host Anu Jagga‑Narang, a product evangelist at AT&T, to explore premortems — a powerful technique for anticipating product failure before launch. Anu explains how premortems use prospective hindsight to uncover risks early, surface assumptions teams are reluctant to voice, and improve decision quality. The conversation covers practical steps for running premortems, risk classification using tigers, paper tigers and elephants, common pitfalls, and when to revisit the exercise as products evolve. They also examine how emerging AI capabilities influence product risk management — increasing the need for thoughtful planning rather than replacing human insight. This discussion offers product leaders a framework to strengthen strategic thinking, foster psychological safety and equip teams to build with confidence and clarity.Chapters 00:00 Introduction to Premortems01:39 Guest Introduction — Anu Jagga‑Narang02:14 Career Journey into Product05:03 What Is a Premortem?07:04 Framing Failure and Success in Premortems11:02 How to Conduct a Premortem15:04 Voting and Risk Classification17:00 Tigers, Paper Tigers, and Elephants20:22 Assigning Ownership and Actions21:28 When to Run a Premortem23:40 Who Should Participate and Duration25:14 Examples and Surprising Insights28:43 Common Mistakes and Anti‑patterns31:51 AI's Impact on Premortems34:13 Closing Remarks and CreditsOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Send us a textWe are back! Welcome to season 7 of the Serious Privacy podcast, with dr. K Royal, Ralph O'Brien and Paul Breitbarth. Also this season, we will keep you up to date of developments in the data protection and privacy community, artificial intelligence and some cybersecurity. And of course we'll bring you interviews with great guests! If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.

January is National Mentoring Month — a time to celebrate the transformative power of mentorship and spotlight the essential role park and recreation professionals play in fostering youth development in communities across the country. On our first episode of 2026, we chat with JaCory Bazell, CPRP, CYSA, CPO, the center supervisor at Bloomfield-Gilead Recreation Center in Macon-Bibb County, Georgia, to explore how mentoring takes shape in his community. Through the Macon-Bibb County Recreation Department, JaCory leads two youth mentoring programs: a teen media program focused on topics such as photography and videography, as well as leadership skills and teamwork, and Macon Ambitious Young Men, a group mentoring program that prioritizes holistic youth development. What began with just a handful of participants has grown over nearly five years into programs that equip more than 100 young people with real-world skills, confidence and meaningful connections. As JaCory shares, mentorship isn't just about teaching, it's about showing up consistently, advocating for youth, and creating spaces where young people feel seen, supported and empowered to thrive. We're also joined by Olivia Peterson a program manager at NRPA on our youth mentoring team. Olivia reflects on how park and recreation agencies are uniquely positioned to integrate mentorship into everyday programs and interactions, from workforce development and sports to after-school and community events. Olivia also shares the importance of adults investing in young people's well-being and growth, as well as some helpful resources from NRPA. Listen to the full episode to hear how mentorship is shaping futures in Macon-Bibb County and what it means for communities everywhere. You'll also learn: How mentorship relationships built through consistent support make a difference. How even small beginnings can grow into long-lasting impact. How parks and recreation naturally supports youth development and helps young people build confidence, belonging and leadership. How mentors who show up through the good times and bad times help youth build resilience and trust. How self-care, shared leadership and community backing help sustain mentoring efforts. Helpful Mentoring Month Resources   National Mentoring Month — NRPA: Learn more about the month-long celebration and access resources to support your youth mentoring programs. NRPA's Youth Mentoring Framework offers a 16-week curriculum of sample topics and activities that can be used in 1:1 or group settings. Other resources such as Career Pathways Through Youth Mentoring and Community Service Through Youth Mentoring offer best practices and ideas for local programs. NRPA's Building Local Partnerships to Support Youth in Parks and Recreation resource offers strategies and case studies for connecting youth to services to support their overall mental health and well-being. NRPA's Amplifying Youth Voice in Parks and Recreation resource equips park and recreation professionals with practical strategies to embed youth voice in programs. NRPA's Mentoring Through Youth Sports guide aims to help weave mentoring into all youth sports programs. MENTOR's Elements of Effective Practice for Mentoring™ highlights six evidence-based standards that are intended to be applicable for any type of mentoring program. The National Mentoring Resource Center is the nation's premier source of training, technical assistance, tools, research summaries and other information for youth mentoring programs.   This season of Open Space Radio is sponsored by: For more than 105 years, BCI Burke has worked alongside park and recreation professionals to design outdoor environments that support well-being, inclusion and Play That Moves You®. That focus aligns closely with NRPA and the purpose of Open Space Radio — sharing insights and stories that strengthen parks, recreation and open spaces in communities everywhere. BCI Burke approaches play and movement with intention, believing that connection, learning and community all thrive outside. Through Open Space Radio, Burke is proud to support the sharing of ideas and experiences across the parks and recreation field. Thanks to BCI Burke for supporting this episode and for their continued commitment to Play That Moves You®.

Cara Munnis was wearing an N95 mask while taking care of her daughter with norovirus all night because she had a critical meeting the next day and "I cannot get this thing." She showed up, ran the meeting, and afterward couldn't tell if anyone noticed she was operating on "one brain cell processing everything." Welcome to being a Chief Product Officer and a mom. Here's what most people don't know about the CPO role: it has the shortest tenure of any C-suite position—less than half that of other executives. You're supposed to be "Switzerland," the neutral party among competing stakeholders. But you're constantly telling your C-suite peers—very kindly—why their ideas are going to sink or swim. The real transformation wasn't navigating those politics. It was what happened when Cara's daughter was born seven years ago. "For someone who's led massive technology transformations multiple times, it's very ironic how hard this transition was for me." The evening checkboxes—that sacred 5-8pm window where she prepared for the next day—vanished instantly. It took five years to build a new operating system where she hired without compromise and delegated with her eyes closed. In this conversation, Cara explains why she's "obsessed" with finding the economic denominator, why Conway's Law means your product will mirror your org structure, and why staying close to technology was the best career advice she ever got. After describing her relentless discipline and surgical precision, she deadpans: "I haven't been fired yet, so I dunno, I guess it's okay." This is a masterclass in product leadership that scales, parenting that doesn't apologize, and ruthless prioritization when you're scraping for minutes in your day. Key Takeaways: How to choose the right ladder to climb—make career decisions based on intentionality, not just opportunity or speed How to turn constraints into leadership advantages—use the pressure of working parenthood to force yourself to hire without compromise and delegate with confidence How to stay close to technology in any role—even as a non-technical leader, understanding architecture helps you defend budgets, win deals, and articulate competitive advantages How to shift your communication style as you move into executive roles—listen more, ask questions even when you know the answer, and bring others along instead of leading with your opinion How to design org structures that create better products—use Conway's Law (products mirror internal communication structures) to intentionally build teams that will produce the outcomes you want About the Guest: Cara Munnis is Chief Product Officer at Care Lumen and Operating Partner at Newfire Global Partners, bringing over 15 years of healthcare technology product leadership to organizations navigating the intersection of clinical outcomes and business results. She spent six years at Amwell advancing from Senior Director to VP of Product Management, previously served as Head of Product for Digital Health at Blue Shield of California, and held leadership roles at Iora Health and Best Doctors. With a pre-med degree from College of the Holy Cross and an MBA from Bentley University, Cara is Pragmatic Marketing Certified – Level III and known for her ability to balance strategic product vision with rigorous execution while fostering collaborative team environments. Chapters [Placeholder for Chapters] Guest & Host Links Connect with Laurie McGraw on LinkedIn Connect with Cara Munnis on LinkedIn Connect with Inspiring Women Browse Episodes | LinkedIn | Instagram | Apple | Spotify

The title “Chief Philanthropy Officer” doesn't fully capture the real job, because much of the role is political, relational, and deeply strategic. CPO's navigate power dynamics, align competing priorities, translate donor realities, and build trust across the organization. Success isn't about control or title; it's about influence, diplomacy, and internal partnerships. When CPO's educate simply, make invisible work visible, invite leaders into the process, and stay calm under pressure, alignment follows. The result is stronger internal cohesion and better outcomes for donors.

In this episode of The Product Experience, host Randy Silver talks with Cristina Bustos, Product Manager and team lead at Swiss AviationSoftware, about her experience launching a native mobile application in one of the most regulated and high‑stakes industries in the world: commercial aviation.Cristina recounts how she moved from business analysis into product leadership and then navigated a gruelling product development process during the pandemic. Her team faced the dual challenge of winning over both paying customers and aviation regulators to replace paper‑based cockpit workflows with a real‑time digital solution.Chapters0:00 | Introduction and personal background 2:34 | Problem framing: launching a mobile app in aviation 4:00 | Winning founding customers before building code 6:10 | Consensus across customers and regulators 9:00 | Involving actual pilots in design 10:00 | Redesigning workflow not just digitising it 14:15 | Scope control and prioritisation 17:16 | Regulatory engagement and approval strategy 19:49 | A hackathon that wasn't a silver bullet 21:06 | Reflections: what she would do differently 25:22 | Balancing iteration with regulatory discipline 28:21 | Triple validate in the real world 29:53 | Signals of success and business impactOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

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In this live recording (January 14th 2026), we have conducted a comparative law exercise (US/EU) regarding ePrivacy compliance through Universal Opt-Out signals.Alan Chapell is the President of Chapell & Associates, a law firm serving media and AdTech. He is outside counsel and CPO to several of the leading advertising and technology companies. He regularly publishes both The Chapell Report and The Monopoly Report.References:* Alan Chapell on LinkedIn* The Chapell Report* The Monopoly Report* IEEE P 7012 (MyTerms)* Alan Chapell: The many struggles of Google's Privacy Sandbox, and how to deploy it in compliance with EU and US privacy laws (Masters of Privacy, May 2024)* Can the GPC standard eliminate consent banners in the EU? (Sebastian Zimmeck, Harshvardhan J. Pandit, Frederik Zuiderveen Borgesius, Cristiana Teixeira Santos, Konrad Kollnig, Robin Berjon)* The slippery slope of consent banners in preventing CIPA and VPPA claims: why effective Opt-Outs will prevail - also in the EU (Sergio Maldonado). This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.mastersofprivacy.com/subscribe

In this episode of the Shift AI Podcast, Arnab Bose, Chief Product Officer at Asana, joins host Boaz Ashkenazy to explore how artificial intelligence is transforming the way teams collaborate and get work done. Bose shares his journey to becoming CPO at Asana and the company's ambitious vision for human-AI collaboration, including their groundbreaking AI Teammates and AI Studio products.From the early days of smartphones reshaping work behavior to today's AI agents that can automate the "toil aspects" of project management, Bose offers a compelling look at where workplace productivity is heading. The conversation dives into how Asana is building a structured approach to work that enables AI agents to seamlessly collaborate alongside human teammates, what customers are actually asking for when it comes to AI tools, and how to build defensible enterprise products through security, governance, and simplicity. If you're interested in understanding how AI is moving beyond individual productivity gains to transform entire team workflows, what it takes to build competitive moats in enterprise software, and what the future holds for managing AI agents in the workplace, this episode offers invaluable insights from a product leader at the forefront of the AI-powered future of work.Chapters[00:00] Journey to Asana: Embracing AI Collaboration[06:22] Transformations in Work: AI's Impact on Productivity[11:50] Asana's Vision: Human and AI Collaboration[17:26] Industry Insights: Customer Needs and AI Adoption[22:25] Building a Moat: Strategies for Competitive Advantage[25:26] Future Predictions: The Evolution of Work and AIConnect with Arnab BoseLinkedIn: https://www.linkedin.com/in/abosesf/Connect with Boaz AshkenazyLinkedIn: https://linkedin.com/in/boazashkenazyEmail: info@shiftai.fm

In this episode of The Product Experience, host Lily Smith speaks with veteran product leader Sean Flaherty about a question at the heart of modern product management: how do you influence without authority? Drawing from behavioural science and decades of experience building products and teams, Sean outlines a framework based on self‑determination theory — the modern science of intrinsic motivation.Through the lens of autonomy, competence and relatedness, Sean explains why traditional command‑and‑control leadership undermines creativity and accountability. He shows how true autonomy is structured freedom, how competence is demonstrated through behaviour, and how relatedness builds trust and advocacy among teams and users. Along the way he reframes accountability as something teams hold themselves to, not something enforced by fear, and discusses how leaders can help teams grow, adapt and thrive in a world of constant change.Chapters00:00 — Introduction & central question01:30 — Guest background04:45 — State of leadership today06:10 — Intro to intrinsic motivation08:40 — The “code” of motivation12:28 — Autonomy in teams17:11 — Competence and product work20:30 — Observable behaviour and growth paths23:10 — Adaptability and learning culture24:25 — Accountability misunderstood27:04 — Accountability spectrum31:21 — Addressing negative behaviour36:19 — AI and leadership change38:01 — Leadership trends todayKey Takeaways— Motivation is scientific, not abstract— Product leaders need to understand the science of intrinsic motivation — not just processes or tools — to influence without authority and achieve sustainable outcomes.— Three core motivators drive behaviourAutonomy: people need meaningful choice, not chaos or micro‑managementCompetence: motivation increases when people feel capable and are supported to growRelatedness: connection and shared purpose power trust, loyalty and advocacy— Autonomy is structured freedom: Autonomy is not “do whatever you want”. It's about balancing freedom with guidance so teams can be creative but not lost.— Competence is observed in behaviour, not checklists: Real competence shows up in behaviour — what people do — not just knowledge or titles.— Accountability emerges, not enforced: Traditional accountability relies on fear and external control. In contrast, self‑accountability arises when goals are meaningful and environments allow peopleOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Lenny's Podcast: Product | Growth | Career ✓ Claim : Read the notes at at podcastnotes.org. Don't forget to subscribe for free to our newsletter, the top 10 ideas of the week, every Monday --------- Matt MacInnis is the chief product officer and former longtime COO at Rippling, a unified workforce management platform valued at over $16 billion.We discuss:1. Why “extraordinary results demand extraordinary efforts”2. Why you should deliberately understaff projects, and how to know when you've gone too far3. Matt's transition from COO to CPO and what surprised him about leading product4. The “high alpha, low beta” framework for evaluating people, processes, and products5. When founders should quit their startups (hint: much earlier than VCs want you to)6. How to fight entropy in your organization through relentless energy and intensity—Brought to you by:Google Gemini—Your everyday AI assistant: https://ai.dev/Datadog—Now home to Eppo, the leading experimentation and feature flagging platform: https://www.datadoghq.com/lennyGoFundMe Giving Funds—Make year-end giving easy: http://gofundme.com/lenny—Transcript: https://www.lennysnewsletter.com/p/10-contrarian-leadership-truths—My biggest takeaways (for paid newsletter subscribers): https://www.lennysnewsletter.com/i/181916584/my-biggest-takeaways-from-this-conversation—Where to find Matt MacInnis:• X: https://x.com/stanine• LinkedIn: https://www.linkedin.com/in/macinnis• Email: macinnis@rippling.com—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Matt MacInnis and Rippling(04:38) The importance of extraordinary efforts(08:37) The challenges and rewards of relentless effort(10:11) Your job as a leader is to preserve intensity(12:39) You learn far more from success than failure(16:34) Transitioning to chief product officer(19:54) Fixing product management at Rippling(25:27) The “high alpha, low beta” framework(28:55) The PQL framework(35:16) Hiring frameworks and team dynamics(36:52) A helpful interview tactic(40:00) Leading as a COO vs. a CPO(42:34) The reality of product-market fit(46:38) The problem with venture capital(49:29) When founders should quit their startups(41:48) The immutable market(54:13) Lessons from Notion's success(57:43) Investment strategies and narrative violations(01:00:42) The power of compounding, power law, and entropy(01:07:02) Maintaining intensity and fighting entropy(01:11:33) The importance of feedback and escalations(01:14:31) Rippling's vision and success(01:17:48) AI's impact on SaaS and business software(01:23:42) AI corner(01:26:23) Final thoughts and lightning round—Referenced:• Rippling: https://www.rippling.com• Sunil Raman on LinkedIn: https://www.linkedin.com/in/sunilraman• Dan Gill on LinkedIn: https://www.linkedin.com/in/dangill• Carvana: https://www.carvana.com• Brian Chesky's new playbook: https://www.lennysnewsletter.com/p/brian-cheskys-contrarian-approach• Parker Conrad on LinkedIn: https://www.linkedin.com/in/parkerconrad• Inkling: https://www.inkling.com• Akshay Kothari on LinkedIn: https://www.linkedin.com/in/akothari• Notion: https://www.notion.com• Conway's law: https://en.wikipedia.org/wiki/Conway%27s_law• Seeking Alpha: https://seekingalpha.com• Dennis Rodman's website: https://dennisrodman.com• Dancing pickle emoji: https://slackmojis.com/emojis/456-dancing_pickle• Pickle Rick: https://en.wikipedia.org/wiki/Pickle_Rick• SPOTAK: The Six Traits I Look for When I'm Hiring: https://finance.yahoo.com/news/spotak-six-traits-look-m-181335267.html• Geoff Lewis on LinkedIn: https://www.linkedin.com/in/geofflewis1• Zenefits: https://en.wikipedia.org/wiki/TriNet_Zenefits• New banking records prove Deel paid thief who stole trade secrets from Rippling: https://www.rippling.com/blog/new-banking-records-prove-deel-paid-thief-who-stole-trade-secrets-from-rippling• Workday: https://www.workday.com• Matic robots: https://maticrobots.com• Wall-E: https://www.imdb.com/title/tt0910970• Conviction: https://www.conviction.com• Mike Vernal on X: https://x.com/mvernal• Sarah Guo on X: https://x.com/saranormous• No Priors: https://linktr.ee/nopriors• Gemini: https://gemini.google.com• ChatGPT: https://chatgpt.com• Claude: https://claude.ai• Bryan Schreier on LinkedIn: https://www.linkedin.com/in/bryanschreier• Heated Rivalry on HBO Max: https://www.hbomax.com/shows/heated-rivalry/50cd4e99-04ee-427b-a3b4-da721ed05d9c• Fellow coffee maker: https://fellowproducts.com/products/aiden-precision-coffee-maker—Recommended books:• Pale Blue Dot: A Vision of the Human Future in Space: https://www.amazon.com/Pale-Blue-Dot-Vision-Future/dp/0345376595• Conscious Business: How to Build Value Through Values: https://www.amazon.com/Conscious-Business-Build-through-Values/dp/1622032020• Thinking in Systems: https://www.amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557• The Effective Executive: The Definitive Guide to Getting the Right Things Done: https://www.amazon.com/Effective-Executive-Definitive-Harperbusiness-Essentials/dp/0060833459—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

In this episode, host Seth O'Brien, CP, FAAOP(D), is joined by Dan Milius, CPO, a clinical prosthetist at the University of Colorado Center for Prosthetics and a member of the CU Limb Restoration Team, for an in-depth conversation on the advancements of osseointegration and bone-anchored prosthetics. Together, they unpack common misconceptions, discuss the importance of a truly collaborative, multidisciplinary care team, and share best practices for the early postoperative and rehabilitation phases. The episode also highlights recent initiatives from the Bone Anchored Prosthetics Society, including the Unconference and the State of the Science Conference, while addressing scope-of-practice and reimbursement considerations. The discussion offers practical insights for clinicians navigating the complexities of osseointegration care.   O&P Clinical Care Insiders is produced by Association Briefings.

"AI has fantastic value when you look at spend analytics, sourcing decisions, and process efficiency, but to replace the infancy stage that allows you to have a relationship with stakeholders, I think, is a mistake." – Brad Keighley Digitization and automation promise so much for procurement, but what gets lost if we let technology run the show? As organizations scale and regulatory pressure mounts, the ability to connect on a human level can become a procurement superpower. Ignore it, and procurement risks becoming just another system, not a strategic partner. As a multiple-time CPO and procurement transformation leader, Brad Keighley has built teams for startups, pre-IPO rocket ships, and tech giants. In this episode, he shares how to structure procurement for growth while staying close to stakeholders, explains why focusing only on savings is a mistake, and offers practical approaches to scaling service without losing the personal touch. In this conversation, Brad discusses how to: Diagnose and fix legacy issues to win skeptical stakeholders Sell the true value of procurement by leading with risk management and compliance Build a "white glove" centralized service model for maximum spend capture and influence Layer automation and analytics where it matters, without sacrificing partnership Use stakeholder feedback to drive continuous improvement and protect procurement's reputation Links: Brad Keighley on LinkedIn Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube  

Ever felt that your mental mess reflects in your physical space? In this latest episode, Kathi Burns shares how decluttering can clear not just your home but your mind too. It's fascinating how emotional ties to items can create clutter. Letting go of "just in case" items can be liberating! Learn how this mindset can transform your life.Kathi shares her journey from Coast Guard captain to organizing expert, offering practical tips for decluttering, overcoming emotional barriers, and creating personalized systems at home. She shares how starting small, using tools like timers and key holders, and the importance of self-care through organization.Kathi Burns, CPO® is a Board Certified Professional Organizer, Image Consultant, author, and speaker. Her mission for two decades has been to help clients move from overwhelmed, indecisive, and disorganized to clear, automated systems that easily generate more income. She is the author of 3 books and is the co-author of 4 more. Kathi was lauded as a successful woman start up business by Good Morning America, and since then, her advice has been featured in Oprah Magazine, Martha Stewart Living, Better Homes and Gardens, Entrepreneur Magazine, and more. (National Association of Productivity and Organizing Professionals) Connect with Kathi!Website - https://organizedandenergized.com/LinkedIn, Instagram, YouTube, Pinterest, Facebook6 Steps to Organize Your Life: https://go.organizedandenergized.com/free-treats/6-steps-for-lifeGoogle Productivity Playbook -It's a free guide that gives you 7 actionable, no-fluff hacks to finally make Google work for you—not the other way around. Access it HERE - Google Productivity Masterclass - Sign up HERE

Pool Pros text questions hereIn this episode, Rudy Stankowitz discusses the complexities of pool chemistry, emphasizing the importance of understanding chlorine's role, the significance of stain identification, and the kinetic nature of chemical reactions in pool maintenance. He shares personal reflections on grief and loss, providing a heartfelt context for the conversation. The episode highlights the need for patience in chemical processes and the common misconceptions surrounding pool maintenance practices.A new song in this episodeGrief can impact our focus and clarity.Chlorine should be viewed as a residual disinfectant, not a catch-all solution.Secondary systems in pool chemistry are essential for effective treatment.Identifying stains is crucial before attempting to treat them.Pool chemistry operates on kinetics, not just static measurements.Fast reactions can obscure slower, more important processes.ORP readings can be misleading if not interpreted correctly.Time is a critical factor in chemical reactions and pool maintenance.Understanding the environment is key to effective pool chemistry.Experienced operators often achieve better results by respecting time and allowing reactions to complete.Sound Bites"Chlorine is your downstream insurance.""Pool chemistry is not static, it's kinetic.""Chlorine's not weak."Chapters00:00Navigating Grief and Loss02:10Understanding Chlorine and Secondary Systems09:13The Role of UV and Ozone in Pool Chemistry11:54Advanced Oxidation Processes Explained14:25Identifying and Treating Pool Stains16:22The Importance of Kinetics in Pool Chemistry23:33Understanding ORP and Reaction Dynamics28:07The Professional Approach to Pool Management AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%Jack's MagicIf you know Jack's you'd have no stains!CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Online Pool ClassesThe difference between you and your competition is what you know!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

In this episode of The Product Experience, Mariah (Executive Director of Product at The Atlantic) discusses the often-vague transition from being a great Product Manager to becoming an effective manager of people. Drawing on her background as a journalist, Mariah explores how empathy and storytelling translate into product leadership. She deep-dives into using the Reforge PM Competency Model to remove subjectivity from performance reviews, fostering growth through "Development Conversations," and integrating AI into the PM workflow without losing the human touch.Chapters[0:00] The Pitfalls of People Management[1:15] Mariah's Origin Story: From Journalism to Product[3:24] Product Goals at The Atlantic[4:14] Transferable Skills from Journalism[6:08] The Evolution of the News Product Industry[8:40] Why Product Leaders Struggle with Management[13:12] The Reforge Competency Framework[15:13] Running 6-Week Development Conversations[21:20] Linking Development to Pay and Promotions[22:58] Managing the Human Element of Performance[26:12] Addressing Burnout and Imposter Syndrome[28:58] Upskilling Teams in the Era of AI[31:40] AI Disruption in the News Industry[33:01] Closing and ResourcesKey Takeaways— Journalism as a Product Foundation: Skills like active listening, asking the "question behind the question," and storytelling are directly transferable to discovery and stakeholder management.— The "Liking" Trap: Effective management isn't about being liked; it is about challenging your team. Radical transparency often leads to more long-term gratitude than avoiding uncomfortable conversations.— Structured Development: Using a competency framework turns vague performance evaluations into objective, actionable growth plans.— The 6-Week Pulse: Dedicated "Development Conversations" every six weeks help track progress and adjust goals in real-time, far beyond the utility of an annual review.— Protecting Focus: "Focus Fridays" (no-meeting days) are essential for PMs to escape the "weeds" and execute high-value work.Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Executives from March Networks explain how Amazon Bedrock transformed petabytes of surveillance video into economically viable solutions that unlock untapped business value.Topics Include:March Networks CEO and CPO discuss video surveillance for enterprise banks and retailers globallyCompany serves 10,000 customers with 250,000 installations worldwide since 2003 from Ottawa headquartersBanking customer operates across 25 countries centralizing video operations on one standardized platformSingle enterprise customer manages 65 petabytes of distributed data across March Networks recordersAWS partnership enables five-to-ten-year cloud transition starting with economical DeepGlacier storage solutionsAmazon Bedrock powers AI Smart Search analyzing snapshots for searchable business intelligence insightsEnterprise video data remains largely untapped for retail traffic patterns and operational efficiencyOne retailer processes three million daily POS transactions across 6,000 locations synchronized with video2025 brought AI Smart Search launch enabling natural language queries across entire operationsCloud storage became economically viable using Glacier after traditional quotes reached millions annuallyFraudsters exploit 90-180 day retention windows by waiting six months to file lawsuits2026 vision emphasizes consultative selling for efficiency gains supported by strong AWS partnershipParticipants:Peter Strom – President & Chief Executive Officer, March NetworksJeff Corrall – Chief Product Officer, March NetworksSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Steve Martin: Coaching Product Owners to Be the Voice of the Customer In this episode, we refer to Henrik Kniberg's "Product Owner in a Nutshell" video and Product Ownership by Geoff Watts. The Great Product Owner: Rob Gard's Customer Obsession Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.   "The role of the PO really is to help the team empathize with the user, the customer of the product, because that's how they can develop great solutions." - Steve Martin   Rob Gard worked at a fintech firm and is now CPO of a major fintech company. Steve describes him as having a brilliant mind and being a real agileist—someone Steve learned a huge amount about Agile from. Rob's defining characteristic was his absolute obsession with the user. Everything focused on customer pain points. Working with engineering teams serving military customers, Rob held regular workshops with those customers to understand their pain firsthand. He was literally the voice of the customer, not theoretically but practically. Rob pushed and challenged teams to be more innovative, always looking for better ways of providing better software. His gift was communication—specifically, briefing the team on the problem rather than just reading out stories in refinement sessions. This is the anti-pattern many Product Owners fall into: going through the motions, reading requirements without context. Real product ownership, as Rob demonstrated, is telling a story that helps the team empathize and understand the pain. When teams can internalize customer problems, they develop better solutions. Rob's ability to communicate the problem into the minds of teams enabled them to serve customers more effectively. This is the essence of great Product Ownership: not being a proxy for management, not juggling multiple teams, but being deeply connected to customer pain and translating that pain into context the team can work with.   Self-reflection Question: Do your refinement sessions tell stories that help the team empathize with customer pain, or do you just read out requirements? The Bad Product Owner: Proxies for Management Instead of Customer Advocates Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.   "They weren't a team, they were a group of individuals working on multiple different projects." - Vasco Duarte   Steve emphasizes that Product Owners often have great intentions but struggle due to lack of training and coaching. The anti-patterns are systemic: commercial managers "dressed up" as Product Owners without understanding the role. Project managers transitioning to PO roles—though Steve notes PMs can make really good POs with proper support. The most damaging pattern is Product Owners spread across multiple teams, having very little time to focus on any single team or their customers. These POs become proxies—representing the voice of senior management rather than the voice of the customer. They cascade requirements downward instead of bringing customer insights upward. The solution isn't to criticize these struggling Product Owners but to help them understand their role and see what good looks like. Steve recommends Henrik Kniberg's "Product Owner in a Nutshell" video—15 minutes, 15 years old, still profoundly relevant. He also points to Product Ownership by Geoff Watts and formal training like CSPO or IC Agile Product Ownership courses. The fundamental issue is meeting Product Owners where they are, providing coaching and support to transform them from management proxies into customer advocates. When POs understand their role as empathy builders between customers and teams, everything changes.   Self-reflection Question: Is your Product Owner the voice of senior management or the voice of the customer?   [The Scrum Master Toolbox Podcast Recommends]

In this episode of the Crazy Wisdom podcast, host Stewart Alsop interviews Marcin Dymczyk, CPO and co-founder of SevenSense Robotics, exploring the fascinating world of advanced robotics and AI. Their conversation covers the evolution from traditional "standard" robotics with predetermined pathways to advanced robotics that incorporates perception, reasoning, and adaptability - essentially the AGI of physical robotics. Dymczyk explains how his company builds "the eyes and brains of mobile robots" using camera-based autonomy algorithms, drawing parallels between robot sensing systems and human vision, inner ear balance, and proprioception. The discussion ranges from the technical challenges of sensor fusion and world models to broader topics including robotics regulation across different countries, the role of federalism in innovation, and how recent geopolitical changes are driving localized high-tech development, particularly in defense applications. They also touch on the democratization of robotics for small businesses and the philosophical implications of increasingly sophisticated AI systems operating in physical environments. To learn more about SevenSense, visit www.sevensense.ai.Check out this GPT we trained on the conversationTimestamps00:00 Introduction to Robotics and Personal Journey05:27 The Evolution of Robotics: From Standard to Advanced09:56 The Future of Robotics: AI and Automation12:09 The Role of Edge Computing in Robotics17:40 FPGA and AI: The Future of Robotics Processing21:54 Sensing the World: How Robots Perceive Their Environment29:01 Learning from the Physical World: Insights from Robotics33:21 The Intersection of Robotics and Manufacturing35:01 Journey into Robotics: Education and Passion36:41 Practical Robotics Projects for Beginners39:06 Understanding Particle Filters in Robotics40:37 World Models: The Future of AI and Robotics41:51 The Black Box Dilemma in AI and Robotics44:27 Safety and Interpretability in Autonomous Systems49:16 Regulatory Challenges in Robotics and AI51:19 Global Perspectives on Robotics Regulation54:43 The Future of Robotics in Emerging Markets57:38 The Role of Engineers in Modern WarfareKey Insights1. Advanced robotics transcends traditional programming through perception and intelligence. Dymczyk distinguishes between standard robotics that follows rigid, predefined pathways and advanced robotics that incorporates perception and reasoning. This evolution enables robots to make autonomous decisions about navigation and task execution, similar to how humans adapt to unexpected situations rather than following predetermined scripts.2. Camera-based sensing systems mirror human biological navigation. SevenSense Robotics builds "eyes and brains" for mobile robots using multiple cameras (up to eight), IMUs (accelerometers/gyroscopes), and wheel encoders that parallel human vision, inner ear balance, and proprioception. This redundant sensing approach allows robots to navigate even when one system fails, such as operating in dark environments where visual sensors are compromised.3. Edge computing dominates industrial robotics due to connectivity and security constraints. Many industrial applications operate in environments with poor connectivity (like underground grocery stores) or require on-premise solutions for confidentiality. This necessitates powerful local processing capabilities rather than cloud-dependent AI, particularly in automotive factories where data security about new models is paramount.4. Safety regulations create mandatory "kill switches" that bypass AI decision-making. European and US regulatory bodies require deterministic safety systems that can instantly stop robots regardless of AI reasoning. These systems operate like human reflexes, providing immediate responses to obstacles while the main AI brain handles complex navigation and planning tasks.5. Modern robotics development benefits from increasingly affordable optical sensors. The democratization of 3D cameras, laser range finders, and miniature range measurement chips (costing just a few dollars from distributors like DigiKey) enables rapid prototyping and innovation that was previously limited to well-funded research institutions.6. Geopolitical shifts are driving localized high-tech development, particularly in defense applications. The changing role of US global leadership and lessons from Ukraine's drone warfare are motivating countries like Poland to develop indigenous robotics capabilities. Small engineering teams can now create battlefield-effective technology using consumer drones equipped with advanced sensors.7. The future of robotics lies in natural language programming for non-experts. Dymczyk envisions a transformation where small business owners can instruct robots using conversational language rather than complex programming, similar to how AI coding assistants now enable non-programmers to build applications through natural language prompts.

Happy New Year! This is the time of year when people make big changes. So, I'm bringing back my conversation with the co-author of Tomorrowmind. It's a fascinating book and especially relevant at this time of the year. Dr. Gabriella Rosen Kellerman writes that that career trajectories used to be like steamships (full steam ahead), and then they became more like sailboats (lots of tacking), but now we're swirling in whitewater. So how can we stay afloat? How can we flourish? “When you're kayaking in the whitewater. It's hard to get a sense of what could be around the bend, but if you know if what's coming up is a sudden cascade or versus another, you know, set of gentle bumps, or maybe it's a calmer space in the river, it can give you a great advantage.”On this episode of CRAFTED., we focus on PRISM, the five key skill groups that Gabriella says can help you be more successful: Prospection, Resilience, Innovation and creativity, Social support by way of rapid rapport, and Mattering and meaning. Gabriella was until recently the Chief Product Officer at BetterUp, a platform that helps organizations and people level up through a mixture of human and AI coaching. She originally appeared on the show in a two-part episode. Part one is includes more on the tomorrowmind skills and her career path; in part two, she describes how BetterUp builds products and innovated under her leadership. And stay tuned as we employ our own tomorrowminds here at CRAFTED... there are some big changes to the show, including a new name, coming this month!---Featured voices:Dr. Gabriella Rosen Kellerman, Partner at BCG, former CPO of BetterUp, and co-author, with Martin Seligman, of Tomorrowmind Me (Dan Blumberg) — I'm the host of CRAFTED. and the founder of Modern Product Minds. HMU if you want to build something great! I love building from zero to one.---And if you please…Share with a friend! Word of mouth is by far the most powerful way for podcasts to growSubscribe to the CRAFTED. newsletter at crafted.fmShare your feedback! I'm experimenting with new episode formats and would love your honest feedback on this and other episodes. Email me: dan@modernproductminds.com or DM me on LinkedInSponsor the show? I'm actively speaking to potential sponsors for 2026 episodes. Drop me a line and let's talk.Get psyched!… There are some big updates to this show coming soon!

Product managers are saving hours with AI, yet feel more uncertain than ever about whether their products will succeed. What's going on?In this episode of The Product Experience, Lily Smith and Randy Silver sit down with Axel Sooriah, product management evangelist at Atlassian, to unpack the findings from a large-scale survey into the state of product management today.Axel shares why so many teams are stuck on the hamster wheel of execution, how cross-functional collaboration still breaks down in practice, and why 84% of product managers doubt their products will succeed despite loving the craft. The conversation explores the real reasons behind PM anxiety, the role of leadership in creating confidence, and how reframing work around customer progress can re-energise teams.Chapters00:00 – Money, motivation, and product work01:12 – Axel Sooriah's product background02:16 – What a product management evangelist does05:38 – Why Atlassian ran the state of product management survey07:01 – AI productivity and the strategy time paradox11:32 – The hamster wheel of execution14:01 – Leadership, incentives, and product manager agency16:16 – Using AI in customer discovery18:17 – Cross-functional collaboration in practice22:06 – Why 84% of product managers doubt success26:16 – Discovery, evidence, and decision-making confidence28:47 – Fear and curiosity in the age of AI30:50 – Getting started with AI as a product manager32:54 – Profit focus and product team motivationOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Send us a textJoin your hosts on this week of Serious Privacy,  Paul Breitbarth, Ralph O'Brien, and Dr. K Royal as they close out 2025 with favorite moments and episodes, state law review, and predictions. And of course, a little bit about EU data protection. We'll be back January 28, global privacy / data protection day! If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.

Colleen must have been hungry when she recorded this podcast. Learn what trail mix has to do with your annual review and your 2026 planning. Colleen Klimczak, CPO, discusses organizing home offices & small businesses, paper & time management, using home spaces in their best possible way, and creating time with family in this weekly podcast. Learn more at PeaceOfMindPO.com!

Kelly Jones is Chief People Officer at Cisco, where she leads the people strategy for more than 84,000 employees worldwide. Over nearly two decades, she has helped make Cisco a global benchmark for workplace culture. In this episode, Kelly explains why trust is the foundation of every AI strategy, how Cisco is equipping managers for an era of augmented work, and what it takes to lead responsibly when the pace of change is this fast.In this conversation, we discuss:Why trust is Cisco's most valuable workplace currency and how it shapes decisions about AI, culture, and leadership.How AI becomes a co-pilot when employees are given the safety, training, and time to explore new tools at their own pace.What “super leadership” looks like and the four traits Cisco's CPO believes will define successful managers in an AI-augmented workplace.How Cisco evaluates AI use cases based on disruption, scale, and their potential to enhance the employee experience.Why the real opportunity of AI lies in automating administrative work to give humans more time for purpose, creativity, and connection.The systems Cisco is building to ensure responsible AI use through governance, upskilling, and clear ethical boundaries.Resources:Subscribe to the AI & The Future of Work NewsletterConnect with Kelly Jones on LinkedInAI fun fact articleOn How to Use Generative AI to Get Ahead In Your CareerOther episode mentioned in the show: AI as a Liberating Technology: Josh Bersin on Turning Routine Tasks into Superworkers Driving Trust, Creativity, and Growth

Matt MacInnis is the chief product officer and former longtime COO at Rippling, a unified workforce management platform valued at over $16 billion.We discuss:1. Why “extraordinary results demand extraordinary efforts”2. Why you should deliberately understaff projects, and how to know when you've gone too far3. Matt's transition from COO to CPO and what surprised him about leading product4. The “high alpha, low beta” framework for evaluating people, processes, and products5. When founders should quit their startups (hint: much earlier than VCs want you to)6. How to fight entropy in your organization through relentless energy and intensity—Brought to you by:Google Gemini—Your everyday AI assistant: https://ai.dev/Datadog—Now home to Eppo, the leading experimentation and feature flagging platform: https://www.datadoghq.com/lennyGoFundMe Giving Funds—Make year-end giving easy: http://gofundme.com/lenny—Transcript: https://www.lennysnewsletter.com/p/10-contrarian-leadership-truths—My biggest takeaways (for paid newsletter subscribers): https://www.lennysnewsletter.com/i/181916584/my-biggest-takeaways-from-this-conversation—Where to find Matt MacInnis:• X: https://x.com/stanine• LinkedIn: https://www.linkedin.com/in/macinnis• Email: macinnis@rippling.com—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Matt MacInnis and Rippling(04:38) The importance of extraordinary efforts(08:37) The challenges and rewards of relentless effort(10:11) Your job as a leader is to preserve intensity(12:39) You learn far more from success than failure(16:34) Transitioning to chief product officer(19:54) Fixing product management at Rippling(25:27) The “high alpha, low beta” framework(28:55) The PQL framework(35:16) Hiring frameworks and team dynamics(36:52) A helpful interview tactic(40:00) Leading as a COO vs. a CPO(42:34) The reality of product-market fit(46:38) The problem with venture capital(49:29) When founders should quit their startups(41:48) The immutable market(54:13) Lessons from Notion's success(57:43) Investment strategies and narrative violations(01:00:42) The power of compounding, power law, and entropy(01:07:02) Maintaining intensity and fighting entropy(01:11:33) The importance of feedback and escalations(01:14:31) Rippling's vision and success(01:17:48) AI's impact on SaaS and business software(01:23:42) AI corner(01:26:23) Final thoughts and lightning round—Referenced:• Rippling: https://www.rippling.com• Sunil Raman on LinkedIn: https://www.linkedin.com/in/sunilraman• Dan Gill on LinkedIn: https://www.linkedin.com/in/dangill• Carvana: https://www.carvana.com• Brian Chesky's new playbook: https://www.lennysnewsletter.com/p/brian-cheskys-contrarian-approach• Parker Conrad on LinkedIn: https://www.linkedin.com/in/parkerconrad• Inkling: https://www.inkling.com• Akshay Kothari on LinkedIn: https://www.linkedin.com/in/akothari• Notion: https://www.notion.com• Conway's law: https://en.wikipedia.org/wiki/Conway%27s_law• Seeking Alpha: https://seekingalpha.com• Dennis Rodman's website: https://dennisrodman.com• Dancing pickle emoji: https://slackmojis.com/emojis/456-dancing_pickle• Pickle Rick: https://en.wikipedia.org/wiki/Pickle_Rick• SPOTAK: The Six Traits I Look for When I'm Hiring: https://finance.yahoo.com/news/spotak-six-traits-look-m-181335267.html• Geoff Lewis on LinkedIn: https://www.linkedin.com/in/geofflewis1• Zenefits: https://en.wikipedia.org/wiki/TriNet_Zenefits• New banking records prove Deel paid thief who stole trade secrets from Rippling: https://www.rippling.com/blog/new-banking-records-prove-deel-paid-thief-who-stole-trade-secrets-from-rippling• Workday: https://www.workday.com• Matic robots: https://maticrobots.com• Wall-E: https://www.imdb.com/title/tt0910970• Conviction: https://www.conviction.com• Mike Vernal on X: https://x.com/mvernal• Sarah Guo on X: https://x.com/saranormous• No Priors: https://linktr.ee/nopriors• Gemini: https://gemini.google.com• ChatGPT: https://chatgpt.com• Claude: https://claude.ai• Bryan Schreier on LinkedIn: https://www.linkedin.com/in/bryanschreier• Heated Rivalry on HBO Max: https://www.hbomax.com/shows/heated-rivalry/50cd4e99-04ee-427b-a3b4-da721ed05d9c• Fellow coffee maker: https://fellowproducts.com/products/aiden-precision-coffee-maker—Recommended books:• Pale Blue Dot: A Vision of the Human Future in Space: https://www.amazon.com/Pale-Blue-Dot-Vision-Future/dp/0345376595• Conscious Business: How to Build Value Through Values: https://www.amazon.com/Conscious-Business-Build-through-Values/dp/1622032020• Thinking in Systems: https://www.amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557• The Effective Executive: The Definitive Guide to Getting the Right Things Done: https://www.amazon.com/Effective-Executive-Definitive-Harperbusiness-Essentials/dp/0060833459—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

Send us a textOn this week of Serious Privacy, Ralph O'Brien, and Dr. K Royal connect with Charlie Silver of permission.io to discuss data ownership and trackable permission for online data. Of course, while Paul Breitbarth is out, Raph and K cannot help but challenge some of the positions - revoking #consent, #democracy, and #optimism. Somehow, we also wound up discussing #cryptocurrency. Join us.Please subscribe in your favorite podcast app - sharing is caring!  If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.

The calm of a backyard pool and the chaos of a hotel deck look similar from the waterline—but they run on different rules. We pull back the curtain on why commercial water turns volatile under heavy bather load, how chlorine gets consumed faster than you can pour it, and what it really takes to keep guests safe and inspectors satisfied. From oxidation priorities to daily logs, this is a candid look at the work behind a compliant, open-for-business pool.We talk through the core chemistry differences between residential and commercial service, showing how algae and bacteria drive decisions at home while bather waste dominates in public settings. You'll hear why limited testing once a week works in a backyard but fails in a busy facility, and how ORP and pH automation provide continuous control and defensible data. We unpack the strengths and gaps of CPO training, where facility operations meet code, and where deeper chemistry knowledge fills the holes—covering sanitizer behavior, breakpoint chlorination, combined chlorine, and the pH leverage you need to keep water stable.Then we get practical about business realities: interacting with health inspectors, documenting everything, handling fecal incidents, and responding to late-night calls that can decide whether a pool stays open. We weigh insurance requirements, true pricing for time and risk, and why mixing dozens of residential stops with a few commercial accounts can strain your schedule and cash flow. If you're thinking about adding hotels, apartments, or HOAs, you'll leave with a clearer view of the workload, the liability, and the systems that make it sustainable.• core chemistry goals in residential vs commercial pools  • limits of CPO for deep chemistry and where it helps  • daily testing, logs, and inspector expectations  • using ORP and pH automation for control and proof  • fecal incident response, uptime pressure, and liability  • pricing for risk, insurance needs, and hassle factor  • choosing a business model and on‑site operator support  • why advSend us a textSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6y

In this episode of the Product Experience Podcast, we speak with Kasia Chmielinski, co-founder of The Data Nutrition Project, who discusses their work on responsible AI, data quality, and the Data Nutrition Project. Kasia highlights the importance of balancing innovation with ethical considerations in product management, the challenges of working within large organizations like the UN, and the need for transparency in data usage. Featured Links: Follow Kasia on LinkedIn | The Data Nutrition Project | 'What we learned at Pendomonium and #mtpcon 2024 Raleigh: Day 2' feature by Louron PrattOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

In this episode of the HR Leaders Podcast, we sit down with Michael Burgess, Chief People Officer at Amey, to unpack what it really takes to build credibility, influence, and impact in HR when you don't start with privilege, pedigree, or permission.Michael shares his journey from leaving school at 16 and working as a farm labourer, to becoming a CPO responsible for people, culture, safety, and operations at scale. Along the way, he explains why hard work consistently beats talent, and why enjoying the work itself is the most underrated driver of long-term performance.Most importantly, he breaks down a deeply practical view of modern HR, why getting the basics right earns you the seat at the table, why listening without action destroys trust, and how widening the talent pool through second-chance hiring, apprenticeships, and prison-to-work pathways is not charity, but smart, future-ready leadership.

In this episode, Carlos Gonzalez de Villaumbrosia speaks with Rachel Wolan, CPO at Webflow, the visual development platform valued at $4 billion that empowers over 3.5 million designers worldwide. Rachel discusses Webflow's bold strategy to evolve into an AI-native experience platform with the launch of AppGen, a tool bridging the critical gap between AI prototyping and true production for enterprises like The New York Times and Spotify.What you'll learn:The ICCPO Framework: Why modern leaders must remain patient zero and use their own tools to understand the systems they build.From SEO to AEO: Why Product Managers must now own Answer Engine Optimization as a primary distribution channel.AppGen Strategy: How to move beyond simple wrappers to generate full-stack, on-brand web apps directly from prompts.Key Takeaways

Hope can be a powerful motivator.  It can shake us loose, it can get us unstuck. And without it, things are just tougher sometimes. Colleen Klimczak, CPO, discusses organizing home offices & small businesses, paper & time management, using home spaces in their best possible way, and creating time with family in this weekly podcast. Learn more at PeaceOfMindPO.com!

In this episode, Uly examines five defining technology signals emerging from Taiwan in 2025—and explains why they matter far beyond local headlines. Rather than viewing Taiwan solely as a semiconductor manufacturing center, this conversation reframes it as a critical capability hub shaping how artificial intelligence systems scale, deploy, and sustain over the next decade. The discussion covers TSMC's USD 100 billion expansion in the United States, NVIDIA's decision to establish its major R&D headquarters in Taipei, and AMD's continued expansion of its R&D footprint in Taiwan. Uly also breaks down the strategic implications of Taiwan's AI Basic Law, as well as the accelerating commercialization of silicon photonics and co-packaged optics (CPO) by leading Taiwanese technology companies. Together, these developments point to a deeper shift: AI's future growth is increasingly constrained not by models alone, but by infrastructure, hardware integration, regulation, and long-term system design. This episode offers investors, founders, and technology leaders a clearer framework for understanding why Taiwan plays a central role in the global AI roadmap—and why the AI era cannot scale without it. 本集深入解析 2025 年來自臺灣的五項關鍵科技訊號，說明這些發展為何不只是區域新聞，而是正在影響全球 AI 擴展路徑的重要因素。本集重新定位臺灣的角色，從單一的半導體製造重鎮，轉向支撐 AI 長期發展的核心能力基地。 內容涵蓋台積電在美國規模達 1,000 億美元的投資布局、NVIDIA 將重要研發總部設於台北、AMD 持續擴大在臺灣的研發投入，同時也討論《AI 基本法》對產業與技術治理的影響，以及臺灣大型科技公司加速推動矽光子與 CPO 商業化的進展。 這些訊號共同指向一個更深層的轉變：AI 的成長瓶頸，已不再只是模型能力，而是來自硬體整合、基礎設施、制度設計與長期系統規劃。本集提供投資人、創辦人與產業決策者一個清楚視角，理解為何臺灣在全球 AI 發展中占據關鍵位置，以及 AI 時代為何無法在沒有臺灣的情況下持續擴展。

A scheme intended to be the solution to long-standing traffic congestion in North Clare has been branded a "waste of taxpayers' money". Judicial review proceedings in relation to the Ennistymon Inner Relief Road have reached a conclusion in the High Court, paving the way for the progression of the scheme. The project involves the construction of a new bridge in Ennistymon across the Cullenagh River, approximately 80 metres upstream of the existing Michael Conway Bridge. In September 2022, An Bórd Pleanála approved Clare County Council's Compulsory Purchase Order to acquire lands and buildings necessary for the construction of the bridge. The plans hit a stumbling block in November of that year, however, as a judicial review was sought and this effectively brought the project to a standstill. Almost three years later, in October of this year, the High Court dismissed the application for leave to bring a judicial review against the CPO. With the proceedings now having concluded with the mutual consent of all parties, the development can finally go ahead. Ennistymon Fianna Fáil Councillor Shane Talty says those affected by construction will be contacted by the local authority in the near future. The conversation around a solution to traffic congestion at Blake's Corner has spanned several decades and has often been contentious. A campaign has been led in recent years by a group named 'Save Ennistymon Heritage' to prevent any damage being caused to the listed buildings of Blake's and Linnane's. Donogh O'Loghlin, who runs a drapers on Lahinch's main street, believes the proposed scheme will create more bottlenecks.

As a media sponsor at Black Hat Europe 2025, Cybercrime Magazine caught up with leaders from across the cybersecurity sector, including Or Chen, co-founder and CPO at Clover Security. In this episode, Chen discussed the company's approach to reinventing product security, artificial intelligence, and more. • For more on cybersecurity, visit us at https://cybersecurityventures.com

What does it take to build truly product-driven engineering teams? In this episode, Matt Watson — founder and CEO of Full Scale and author of Product Driven — joins Lily and Randy to challenge the longstanding silos between product and engineering. Drawing on 25+ years of experience and four tech ventures, Matt makes the case for why developers need more than just code to care about: they need context, ownership, and clarity.From redefining “done” to the evolving role of AI in software teams, this conversation dives into how product leaders can foster a culture where engineers aren't just implementers, but co-creators of customer value.Chapters0:00 – Why “no feedback” is a warning sign, not success1:46 – Matt's journey: from developer to founder2:58 – Thinking outside the code: how the book Product Driven started4:50 – Why many engineers don't think about the customer5:57 – The rise of product managers and the walling off of engineers6:56 – Redefining the role of PMs in cross-functional teams9:01 – Metrics, measurement, and the illusion of progress10:57 – Ownership as the root of productivity13:04 – Code monkeys, culture, and killing creativity14:55 – Communicating context: five minutes that save weeks17:04 – AI and the changing definition of developer productivity20:32 – External value vs internal tech debt22:48 – The Product Driven model: Vision, Focus, Clarity, Shared Ownership, Courage27:08 – Why courage is the starting point for changeOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Send us a textOn this week of Serious Privacy, Paul Breitbarth, Ralph O'Brien, and Dr. K Royal connect with Val Ilchenko, Eric Sendelbach, and Ian Runyon of TrustArc to discuss the launch of the Arc. Join us as we discuss the factors that went into developing the Arc, challenges for privacy and data protection professionals, and how AI is baked in to give professionals the tools they need at their fingertips. Please subscribe in your favorite podcast app - sharing is caring!  If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.

CHIPS, the Creating Helpful Incentives to Produce Semiconductors Act, is another. It spurred a massive investment boom in semiconductors on American soil, led by the CHIPS Program Office (CPO) at the Department of Commerce. The CPO had to decide how to allocate $39 billion in manufacturing incentives—and then negotiate the details with some of the world's biggest companies.Today, I'm lucky to have on three of the founding members of the CHIPS Program Office team:* Mike Schmidt, the inaugural Director,* Todd Fisher, the Chief Investment Officer, and* Sara Meyers, Chief of Staff and Chief Operating Officer.Mike, Todd, and Sara have a clear sense of what went right for them, what went wrong, and what they'd do differently the next time. In a new project for IFP called Factory Settings, they describe what they learned.The full transcript for this conversation is at www.statecraft.pub. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.statecraft.pub

In this episode of Brains Byte Back, we take a closer look at the top three AI-powered scams threatening small, mid-sized, and large businesses leading into 2026. With cyber fraud on the rise, attacks are becoming that much more sophisticated, making it harder to spot. AI tools are giving scammers new and creative ways of obtaining the info they need to do damage, using AI to impersonate employees, clone voices, and exploit rapid AI adoption.According to recent research, 90% of U.S. companies were hit by cyber fraud in 2024, and AI-enabled attacks — including deepfakes and voice cloning — surged 118% year-over-year. While businesses are learning how to leverage AI, attackers are becoming even quicker at weaponizing it. But we have you covered. Erick speaks with cybersecurity expert Sanny Liao (co-founder & CPO of Fable Security) to unpack:How synthetic identities and “fake employees” infiltrate organizations — appearing on résumés, IDs, even video calls;Why AI-driven social engineering and voice-phishing are now far more effective than legacy scams;How insecure AI adoption is opening new vulnerabilities inside companies fast-adopting automation and code-generation tools.Tune in to hear real-world stories and walk away with concrete steps to protect your business. It's a 2026 wake-up call every founder, manager, and IT leader needs before “trust but verify” becomes “verify or regret.”Find out more about Sanny Liao here.Learn more about Fable Security here.Reach out to today's host, Erick Espinosa - erick@sociable.coGet the latest on tech news - https://sociable.co/ Leave an iTunes review  - https://rb.gy/ampk26Follow us on your favourite podcast platform - https://link.chtbl.com/rN3x4ecY

In this episode, Prerna Singh, CPTO at Avaaz, walks us through how AI is reshaping the way we prototype, learn and build digital products. Rather than replacing teams or skipping straight to production, she argues that AI shines when used as a “thought partner” to accelerate early‑stage experimentation. Through her own journey building a community platform on weekends, she demonstrates how tools like ChatGPT, Lovable (and later Claude / Replet) and Figma AI enabled her to move from blank page to clickable prototype in hours — while retaining the human insight, iteration and context that underpin good product work. The conversation reframes common assumptions about “fast‑AI = bypass human work,” and instead proposes a balanced adoption path: start in “sandbox mode,” learn and play — before graduating to “architect mode” where the real value to business begins.Chapters00:00 – Introduction & AI's impact on product cycles01:43 – Meet Prerna Singh: her background in product and community building03:50 – The community problem: logistics over connection05:11 – Turning to AI to solve her own problem06:50 – What AI can't do: user insight and human judgment08:08 – From waterfall to short-cycle prototyping10:54 – Using ChatGPT as a Socratic thought partner13:07 – Working solo vs team: where AI fits17:17 – From prompt to prototype: using Lovable19:06 – Iterating with Figma AI and other tools23:00 – Real feedback from real users25:02 – Creating a feedback knowledge base with AI26:16 – AI vs design sprints: same principles, new toolsOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Send us a textJoin us for a rip-roaring week in privacy on this episode of Serious Privacy, where co-hosts Paul Breitbarth and Dr. K Royal (Ralph O'Brien is off this week) cover quality, not quantity - although there is no shortage of current events.  If you have comments or questions, find us on LinkedIn and Instagram @seriousprivacy, and on BlueSky under @seriousprivacy.eu, @europaulb.seriousprivacy.eu, @heartofprivacy.bsky.app and @igrobrien.seriousprivacy.eu, and email podcast@seriousprivacy.eu. Rate and Review us! From Season 6, our episodes are edited by Fey O'Brien. Our intro and exit music is Channel Intro 24 by Sascha Ende, licensed under CC BY 4.0. with the voiceover by Tim Foley.

In this episode, host Seth O'Brien, CP, FAAOP(D), sits down with Michelle Hall, MS, CPO, FAAOP(D), lead prosthetist and O&P residency director at Gillette Children's in St. Paul, Minnesota. Michelle breaks down the top five challenges she sees in pediatric prosthetic care, exploring topics such as parental indecision, condoning unhelpful behaviors, the risk of over-accommodation, distinguishing discomfort from true pain, and the value of giving children meaningful choices. Together, Seth and Michelle unpack the nuances of working with young patients and their families, offering practical insights and strategies for navigating these complex, yet rewarding, clinical scenarios.   O&P Clinical Care Insiders is produced by Association Briefings.

What if the fastest way to grow your career isn't a straight climb but a series of smart, sideways moves that sharpen your empathy and judgment?  In this episode, I had the pleasure of sitting down with Catherine Wong, COO and CPO at Entrata, to unpack how she scales products and people by shaping cultures where every voice is invited, and the best ideas surface early. From engineering during the dot-com downturn to leading global teams through acquisitions and hypergrowth, Catherine shares the habits that turn uncertainty into momentum: practice your voice, ask for real feedback, and reward behaviors that build trust.We go deep on how product and operations intersect when you're building an operating system for real estate. Catherine explains why diverse perspectives improve outcomes and how leaders can intentionally signal what matters by recognizing thoughtful execution, not just loud opinions. Her take on the future of work is refreshingly actionable: AI changes the “how,” not the “why.” Whether you specialize or stay broad, treat curiosity like a muscle. Run small experiments, unlearn out-of-date tactics, and stay anchored to clear business outcomes.You'll hear practical frameworks for deciding under ambiguity. widen inputs, seek data, welcome dissent, and iterate with agility. Catherine also breaks down visibility tactics for women who are competent but overlooked: volunteer for updates, lead slices of complex projects, and request precise post-meeting feedback. Her story of integrating a UK acquisition while battling imposter syndrome reveals a simple truth: courage plus clarity compounds into trust, scope, and impact.If you care about culture design, product leadership, AI fluency, and building a resilient career in tech, this conversation is a blueprint you can use today. Follow along, share it with a friend who needs a nudge, and subscribe to get more candid, practical conversations. Loved this one? Leave a review and tell us the bold step you're taking next.Resources:Catherine Wong on LinkedInEntrata

Edwin Chen is the founder and CEO of Surge AI, the company that teaches AI what's good vs. what's bad, powering frontier labs with elite data, environments, and evaluations. Surge surpassed $1 billion in revenue with under 100 employees last year, completely bootstrapped—the fastest company in history to reach this milestone. Before founding Surge, Edwin was a research scientist at Google, Facebook, and Twitter and studied mathematics, computer science, and linguistics at MIT.We discuss:1. How Surge reached over $1 billion in revenue with fewer than 100 people by obsessing over quality2. The story behind how Claude Code got so good at coding and writing3. The problems with AI benchmarks and why they're pushing AI in the wrong direction4. How RL environments are the next frontier in AI training5. Why Edwin believes we're still a decade away from AGI6. Why taste and human judgment shape which AI models become industry leaders7. His contrarian approach to company building that rejects Silicon Valley's “pivot and blitzscale” playbook8. How AI models will become increasingly differentiated based on the values of the companies building them—Brought to you by:Vanta—Automate compliance. Simplify security.WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUsCoda—The all-in-one collaborative workspace—Transcript: https://www.lennysnewsletter.com/p/surge-ai-edwin-chen—My biggest takeaways (for paid newsletter subscribers): https://www.lennysnewsletter.com/i/180055059/my-biggest-takeaways-from-this-conversation—Where to find Edwin Chen:• X: https://x.com/echen• LinkedIn: https://www.linkedin.com/in/edwinzchen• Surge's blog: https://surgehq.ai/blog—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Edwin Chen(04:48) AI's role in business efficiency(07:08) Building a contrarian company(08:55) An explanation of what Surge AI does(09:36) The importance of high-quality data(13:31) How Claude Code has stayed ahead(17:37) Edwin's skepticism toward benchmarks(21:54) AGI timelines and industry trends(28:33) The Silicon Valley machine(33:07) Reinforcement learning and future AI training(39:37) Understanding model trajectories(41:11) How models have advanced and will continue to advance(42:55) Adapting to industry needs(44:39) Surge's research approach(48:07) Predictions for the next few years in AI(50:43) What's underhyped and overhyped in AI(52:55) The story of founding Surge AI(01:02:18) Lightning round and final thoughts—Referenced:• Surge: https://surgehq.ai• Surge's product page: https://surgehq.ai/products• Claude Code: https://www.claude.com/product/claude-code• Gemini 3: https://aistudio.google.com/models/gemini-3• Sora: https://openai.com/sora• Terrence Rohan on LinkedIn: https://www.linkedin.com/in/terrencerohan• Richard Sutton—Father of RL thinks LLMs are a dead end: https://www.dwarkesh.com/p/richard-sutton• The Bitter Lesson: http://www.incompleteideas.net/IncIdeas/BitterLesson.html• Reinforcement learning: https://en.wikipedia.org/wiki/Reinforcement_learning• Grok: https://grok.com• Warren Buffett on X: https://x.com/WarrenBuffett• OpenAI's CPO on how AI changes must-have skills, moats, coding, startup playbooks, more | Kevin Weil (CPO at OpenAI, ex-Instagram, Twitter): https://www.lennysnewsletter.com/p/kevin-weil-open-ai• Anthropic's CPO on what comes next | Mike Krieger (co-founder of Instagram): https://www.lennysnewsletter.com/p/anthropics-cpo-heres-what-comes-next• Brian Armstrong on LinkedIn: https://www.linkedin.com/in/barmstrong• Interstellar on Prime Video: https://www.amazon.com/Interstellar-Matthew-McConaughey/dp/B00TU9UFTS• Arrival on Prime Video: https://www.amazon.com/Arrival-Amy-Adams/dp/B01M2C4NP8• Travelers on Netflix: https://www.netflix.com/title/80105699• Waymo: https://waymo.com• Soda versus pop: https://flowingdata.com/2012/07/09/soda-versus-pop-on-twitter—Recommended books:• Stories of Your Life and Others: https://www.amazon.com/Stories-Your-Life-Others-Chiang/dp/1101972122• The Myth of Sisyphus: https://www.amazon.com/Myth-Sisyphus-Vintage-International/dp/0525564454• Le Ton Beau de Marot: In Praise of the Music of Language: https://www.amazon.com/dp/0465086454• Gödel, Escher, Bach: An Eternal Golden Braid: https://www.amazon.com/G%C3%B6del-Escher-Bach-Eternal-Golden/dp/0465026567—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com

In this episode of The Product Experience, host Randy Silver speaks with Teresa Huang — Head of Product for Enablement at global health‑insurer Bupa — about the often‑overlooked world of platform product management. They explore why building internal platforms is fundamentally different and often more challenging than building user‑facing products, how to measure the value of platform work, and practical strategies for gaining stakeholder alignment, driving platform adoption and demonstrating business impact.Chapters0:00 – Why “efficiency” alone no longer cuts it — measuring platform impact in business terms1:02 – Teresa's background: from business analyst to head of product in health insurance6:20 – What we mean by “platform product management” — internal tools vs marketplace vs public‑API platforms7:44 – Why you need to “hop two steps”: address developer needs and end-customer value10:24 – Types of platforms: internal APIs, marketplace ecosystems, public‑facing platforms (e.g. like Shopify)10:55 – Reframing platform work: building business cases instead of chasing “efficiency” metrics13:16 – Linking platform initiatives to core business goals and joint OKRs15:47 – The importance of visualisation — using prototypes and role‑plays to communicate platform value20:57 – Internal showcases: keeping stakeholders engaged with real‑world scenarios23:28 – Success metrics for platforms: adoption, usage, reliability, ecosystem growth26:00 – Retiring legacy services: deciding when low-use tools should be decommissioned28:55 – From cost centre to enabler: shifting the narrative to show value creationOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

As businesses face faster timelines and shifting skill needs, flexible talent has become a core part of the modern workforce — not a backup plan. Sunita Solao, CPO of Upwork, the freelance marketplace to hire top talent, joins host Monique Akanbi, SHRM-SCP, to unpack what that shift means for HR pros, how organizations can use flexible talent strategically, and why freelancers and contractors are rewriting the rules of talent planning.  This podcast is approved for .5 PDCs toward SHRM-CP and SHRM-SCP recertification. Listen to the complete episode to get your activity ID at the end. ID expires January 1, 2027.  Subscribe to Honest HR to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz   ---  Explore SHRM's all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r