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Andrea Mangini is a design and creative leader whose career spans some of the most design-driven companies in the world — from Adobe and Autodesk to Netflix and Shopify. She's led teams that built the tools and experiences shaping how people create, design, and build. Andrea's work focuses on design craft, leadership, and helping teams find courage in the uncomfortable parts of growth. She believes great design comes from curiosity, collaboration, and a willingness to keep learning, even when the path isn't clear.Timestamps:00:00 – Intro and Andrea's career arc06:45 – Taking risks and embracing discomfort13:20 – Reframing imposter syndrome18:40 – Balancing stability and growth24:50 – The importance of collaboration, improvisation, and jamming with others31:10 – Designing at the speed of conversation38:20 – Learning to let go: not every problem needs to be solved46:40 – Balancing collaboration with impact48:10 – Leading craft at scale54:00 – Reflections on growth, curiosity, and keeping design human72:38 – End of show questionsConnect with AndreaLinkedInSelected links from the episodeMidjourney11LabsKREA
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In this special Halloween episode, we follow Evelyn—a weary UX researcher trapped in a testing loop that refuses to end. Each new participant looks strangely familiar. Each test begins the same way. And no matter what she changes, they all say the same thing: “I can't find the button.” The real horror? It's not the prototype that's broken… It's her process.Today, we're trading our usual interviews for a Halloween story straight out of every designer's worst nightmare: The Infinite Usability Test.Meet Evelyn—a mid-level UX researcher running a morning of user tests that won't quit. Every time she adjusts the design, another “Alex” walks in and repeats the same fateful words: “I can't find the button.”As the day unravels, Evelyn realizes she's stuck in more than a bad sprint—she's caught in a validation loop. Each fix only pulls her deeper into the same mistakes, and each round of testing brings her face-to-face with the one insight she's been avoiding all along.Because sometimes, the scariest thing in UX isn't user feedback…It's hearing something you didn't expect.Join us for a hauntingly familiar tale about deadlines, doubt, and the difference between proving you're right and learning that you're not.Will Evelyn escape the room—or will she keep testing until the end of time?Tune in to find out… if you dare.---Featuring Actress and UX Designer extraordinaire, Stephanie TerreroIf you enjoyed this spooky UX Design scary story, check out our previous episodes:• The Stakeholder from Hell• The Tale of the Cursed Prototype• A Cautionary Tale of Deceptive UX Patterns —Thanks for listening! We hope you dug today's episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today's episode, why don't you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven't already, sign up for our email list. We won't spam you. Pinky swear.• Get a FREE audiobook AND support the show• Support the show on Patreon• Check out show transcripts• Check out our website• Subscribe on Apple Podcasts• Subscribe on Spotify• Subscribe on YouTube• Subscribe on Stitcher
Josh is a super designer who believes the best ideas come from collaboration and play. Over his career, he's worked across agencies and tech companies such as Google, ZOE, and Booking.com, helping teams find energy and originality in their process rather than following rigid methods. His approach to design blends experimentation, curiosity, and a love for building things together. Today, he sets the foundations for AI in Healthcare at Microsoft.Timestamps:00:00 – Intro and about Josh05:10 – How early experiences shaped his approach to creativity and experimentation10:25 – Breaking away from process16:30 – Jamming and working together23:00 – Iteration, failure, and confidence through experimentation29:40 – Designing for emotion and joy36:00 – Building psychological safety and low-ego collaboration42:20 – How design culture shapes product outcomes48:00 – Creativity outside of work and where inspiration comes from50:00 – AI as a design partner and what human context still mattersConnect with JoshLinkedInInstagram
Avi Ashkenazi is a design leader who's spent his career moving between hardware, software, and strategy—always focused on how teams turn ideas into real products. He's led design at global companies and helped build teams that work across both physical and digital experiences. Today, Avi leads design at Deel, where he's shaping how millions of people get hired, paid, and supported around the world. His work is about creating simple, human experiences in complex systems and helping designers stay curious while scaling their impact.Timestamps:00:00 – Intro05:10 – Lessons from working across hardware, software, and physical spaces09:20 – How curiosity and iteration shaped his approach to design leadership13:40 – Building design teams that collaborate across disciplines17:55 – The role of storytelling and empathy in influencing business outcomes22:30 – Designing for trust and simplicity27:45 – How Deel approaches product design33:10 – Balancing craft with speed38:20 – What good design leadership looks like in distributed teams43:00 – Reflections on curiosity, growth, and keeping design human55:34 – End of show questionsConnect with AviLinkedInSelected links from the episodeShape Up, by Ryan SingerMultipliers, by Liz WisemanTools Avi mentionedNotebookLMGenway AIBagel AIWhisk AIWeavy AIMobbin
Heute begrüße ich Marc Siefert als Gast. Marc ist Director Product & UX bei Silberpuls, einer Agentur für digitale Erlebnisse mit starkem Fokus auf UX/UI-Design. Vor seiner Zeit bei Silberpuls war er als UX Manager bei DEICHMANN tätig und bringt besonders tiefes Know-how im Bereich E-Commerce mit – von Relaunches bis hin zur Conversion Rate Optimierung.Dank seines strukturierten Denkens und technischen Verständnisses betreut Marc vor allem komplexe UX-Projekte wie SaaS-Tools und digitale Anwendungen – gelegentlich aber auch back to the roots mit E-Commerce und allem, was dazu gehört, wie z.B. Relaunches, Conversion Rate Optimierung usw. Zusätzlich entwickelt er Seiten in Webflow und sorgt dafür, dass die Designs pixelgenau so live gehen, wie sie gedacht sind.Bei Silberpuls kommt Userbrain regelmäßig zum Einsatz – insbesondere in größeren Projekten, bei neuen UX-Konzepten oder Conversion-Flows –, um frühzeitig realistisches Nutzerfeedback zu bekommen und blinde Flecken zu vermeiden. Dabei testen sie Klickpfade in Prototypen (z. B. bei Checkouts oder Produktfiltern), das Verständnis von neuem Wording oder UI-Komponenten und den Ersteindruck und Orientierung bei neuen SeitenstrukturenMarc und ich sprechen über die komplette Neugestaltung des Deichmann Online-Shops, warum unmoderierte User Tests eine effiziente Cost-Time-Ratio bieten und darüber, warum der "Mobile First"-Ansatz im UX-Design so wichtig ist, um den Bedürfnissen der Nutzer gerecht zu werden.Marks LinksMarks LinkedInWebsite SilberpulsSilberpuls E-Commerce ServiceSponsorSponsor der heutigen Folge ist die George UX Conference. Die George UX Conf ist eine Designkonferenz für alle, die Produkte in der Finanzbranche entwickeln – eine Konferenz von DesignerInnen für DesignerInnen. Die diesjährige Ausgabe bietet inspirierende Vorträge von führenden DesignerInnen zu Themen wie Conversational Design, die Zukunft des Geldes und alles rund um Finance.Das Event ist komplett ausverkauft, ihr könnt aber den Livestream kostenlos online verfolgen. Geht dafür auf ux-conf.george-labs.com und sichert euch euer Remote-Ticket. Ich hoffe, ihr fandet diese Folge nützlich. Wenn ihr auch die nächsten nicht verpassen wollt, abonniert UX Heroes doch auf Spotify, Apple oder eurem Lieblingspodcaster - ihr könnt uns dort auch bis zu 5 Sternen als Bewertung dalassen. Wenn ihr Fragen oder Feedback habt, schickt uns doch gerne eine Nachricht an podcast@userbrain.com.Ihr findet mich auf LinkedIn unter Markus Pirker. Bis bald bei UX Heroes.UX Heroes ist ein Podcast von Userbrain.
J.B. Chaykowsky is a design and product leader with over two decades of experience spanning architecture, technology, and fintech. He spent more than 10 years at Intuit, where he led global design teams across the UK and France, shaping products for accountants and small businesses. Today, as Director of Creative & Design at Redpin, he's focused on building a global real-estate payment platform that connects people across borders. Beyond his leadership roles, J.B. writes about creativity, design leadership, and the intersection of AI and craft—helping designers think more deeply, work with greater intent, and build products that reflect the people they serve.Timestamps:00:00 – Intro06:45 – Early lessons: creativity, writing, and how wayfinding shaped his design thinking10:00 – The rise of AI in design: adoption phase, experimentation, and the gap between good and great17:15 – What AI means for designers' roles and careers22:00 – How AI could empower design founders27:00 – Deep thinking & using AI as a creative partner40:20 – The future of design systems47:30 – Craft, taste, and creating products with soul in an AI-driven world55:00 – Building “real teams”66:17 – End of show questionsConnect with J.B.LinkedIn, WebsiteSelected links from the episodeAI-Generated “Workslop” Is Destroying ProductivityReal Teams, J.B.'s post
What happens to UX design when apps disappear or rather, move inside ChatGPT?Please share your thoughts with me on LinkedinIn this episode of Future of UX, Patricia explores OpenAI's latest update: ChatGPT's new app ecosystem. With integrations from Canva, Figma, Booking.com, and Etsy, ChatGPT is evolving into more than just a chatbot it's becoming a platform where the interface is the conversation itself.We'll cover:What ChatGPT's new app store means for designers and usersWhy invisible interfaces could be the next big UX paradigm shiftThe opportunities and risks: transparency, trust, and user controlHow the role of designers may evolve from screen design to conversation architectureWhy some call this the birth of an “AI-OS”If you want to understand where UX is heading and what skills you'll need for the future, this episode is for you.✨ Sign up for the AI Booster Session✨AI Prototyping with Vibecoding on Oct 29th, 5pm CET→ Grab your spot (early bird offer)AI for Designers: 5-week Bootcamp
In this episode, hosts Peter Maddison and Dave Sharrock sit down with Nick Cawthon to explore how generative AI is revolutionizing the relationship between UX, design, and agile development.Key Topics:Embedding UX research into agile sprints, balancing short-term feedback loops with long-term strategic insightsThe "electric bicycle" analogy: How AI gives teams superpowers but can also accelerate you in the wrong directionWhy Nick believes he'll never use Figma again, shifting from design tools to code-native prototypingBuilding functional prototypes using company design systems and generative AI toolsThe evolution of team size: From 6-8 person cross-functional teams to powerful 2-3 person teams leveraging AIThe architect's mindset: Understanding the technical foundation before designing the interfaceThree Key Takeaways:What an incredible opportunity we have; it feels like the year 2000 again, with the excitement and disruption aheadSmall teams (2-3 people) with diverse perspectives can now move incredibly fast using modern tools Speed is powerful, but you still need feedback loops to ensure you're building the right thing and not racing in the wrong directionConnect with us: Website: https://definitelymaybeagile.com/ LinkedIn: https://www.linkedin.com/company/definitely-maybe-agile-podcast Email: feedback@definitelymaybeagile.com
Witam w dwieście dziewięćdziesiątym szóstym odcinku podcastu „Porozmawiajmy o IT”. Tematem dzisiejszej rozmowy jest samotność w pracy w branży IT.Dziś moimi gościem jest Szeran Millo – współwłaściciel Symetrii, dyrektor zarządzający w nowo powstałej Symetria Academy. Osoba posiadająca szerokie doświadczenie w obszarach User Experience, E-commerce, Digital Marketing, Usability. Trener certyfikatu UX-PM, kierownik kierunku UX Design na SWPS w Poznaniu, wykładowca na uczelniach Merito.W tym odcinku o samotności w pracy rozmawiamy w następujących kontekstach:czym jest samotność zawodowajak duża jest skala tego zjawiska w Polscejakie typy pracowników są najbardziej narażone na samotność zawodowączy pracodawca powinien zająć się tym tematemjak praca zdalna wpływa na poczucie osamotnieniaczy samotność w pracy jest zawsze czymś negatywnymjakie są skutki samotności zawodowejjaką rolę odgrywa tu AIco można robić, aby przeciwdziałać samotności zawodowejSubskrypcja podcastu:zasubskrybuj w Apple Podcasts, Spreaker, Sticher, Spotify, przez RSS, lub Twoją ulubioną aplikację do podcastów na smartphonie (wyszukaj frazę „Porozmawiajmy o IT”)poproszę Cię też o polubienie fanpage na FacebookuLinki:Profil Szerana na LinkedIn – https://www.linkedin.com/in/szeran-millo-02a9241/Firma Symetria – https://symetria.pl/Wsparcie:Wesprzyj podcast na platformie Patronite -https://patronite.pl/porozmawiajmyoit/Jeśli masz jakieś pytania lub komentarze, pisz do mnie śmiało na krzysztof@porozmawiajmyoit.plhttps://porozmawiajmyoit.pl/296
Disney+ Launching New Navigation & UX Design https://whatsondisneyplus.com/disney-launching-new-navigation-ux-design/ #DisneyPlus VISIT ONLINE - http://www.WhatsOnDisneyPlus.com If you enjoy our content, please consider supporting it via our Patreon or as a YouTube Channel Membership from as little as $2 a month and get access to exclusive content and much more.
Disney+ Launching New Navigation & UX Design https://whatsondisneyplus.com/disney-launching-new-navigation-ux-design/ #DisneyPlus VISIT ONLINE - http://www.WhatsOnDisneyPlus.com If you enjoy our content, please consider supporting it via our Patreon or as a YouTube Channel Membership from as little as $2 a month and get access to exclusive content and much more.
Disney+ Launching New Navigation & UX Design https://whatsondisneyplus.com/disney-launching-new-navigation-ux-design/ #DisneyPlus VISIT ONLINE - http://www.WhatsOnDisneyPlus.com If you enjoy our content, please consider supporting it via our Patreon or as a YouTube Channel Membership from as little as $2 a month and get access to exclusive content and much more.
Customer journey maps have been the standard for years. But what if they're built for a world that no longer exists?Dave and Peter challenge the linear, step-by-step approach to understanding customer experience. From showers on Emirates flights to adaptive payment systems, they explore why our traditional mapping tools might be keeping us from seeing breakthrough opportunities.What We Cover:Why traditional journey maps focus on the "critical path" and miss everything elseThe shift from cohorts and personas to individualized experiencesThe privacy paradox of hyper-personalizationHow decreasing costs make adaptive systems possibleKey Takeaways: ✅ Traditional customer journey mapping optimizes a narrow, linear experience when customers want many different paths ✅ Privacy and ethics matter more as experiences become hyper-personalized ✅ What was too costly before is now feasible, changing the game for customer experiencePerfect for product managers, CX professionals, and digital transformation leaders.Connect: definitelymaybeagile.com | feedback@definitelymaybeagile.com
Gute Prozesse stehen nicht im Weg – sie machen den Weg frei.Die Evolution von Prozessen im UX-Design und in Unternehmen: Warum es nicht darum geht, einem starren Ablauf zu folgen, sondern Ziele zu erreichen. Und weshalb funktionierende Prozesse nicht perfekt sind, sondern veränderbar bleiben müssen.Wir zeigen, wie wichtig eine Kultur ist, die Feedback zulässt, Alternativwege erkennt und nicht bestraft, sondern verbessert. Denn: Wenn Prozesse nicht funktionieren, ist das kein Scheitern, sondern ein wertvoller Hinweis.Nur wer seinen Prozess hinterfragt, kann ihn besser machen. Und nur wer ihn weiterdenkt, sorgt dafür, dass er nicht irgendwann selbst zum Hindernis wird.Mehr Offenheit, mehr Veränderungsspielraum und Prozesse, die echten Fortschritt ermöglichen, wünschen …Alex & Chrisvon https://wahnsinn.design Das ist Besser mit Design, ein Wahnsinn Design PodcastVielen Dank fürs Zuhören
Think you need a perfect UX portfolio and hundreds of job applications to land a senior UX role? Think again.In this episode, UX career coach Sarah Doody talks with Laura, a former physician turned UX designer, about how she landed a Principal Product Design role, without even applying.Laura shares how she turned a contract job into a 2.5-year role at Cisco, why she joined Sarah Doody's UX career coaching program, Career Strategy Lab, twice. Laura also shares how staying ready (not scrambling) made all the difference when her UX contract ended. Spoiler: she was hired again within two weeks, and her new VP of Product found her on LinkedIn.What You'll Learn in This Episode:✔️ How Laura pivoted from medicine to UX and built her confidence along the way✔️ Why having just one solid case study was enough to land multiple interviews✔️ The key mindset shift that helped her stand out—even in a competitive market✔️ How staying visible on LinkedIn led to a job offer without applying✔️ Why portfolio perfectionism keeps talented UXers stuck✔️ The benefit of specializing in a niche like cybersecurity or networking✔️ How CSL's frameworks helped her lead, mentor, and present more confidentlyTimestamps:02:06 Laura's Career Journey and Success with Career Strategy Lab05:23 Importance of Testing and Networking09:06 Specialization and Job Search Strategy12:53 Applying Career Strategy Lab Skills in the Workplace17:39 Final Thoughts and Advice for Job Seekers19:29 Conclusion and Podcast Information20:09 Special Message for Job Seekers
What if the most powerful skill you could develop as a designer has nothing to do with Figma or AI? In this episode, we explore why writing is the ultimate meta-skill—sharpening your thinking, influencing decisions, and accelerating your career in unexpected ways.Is writing the most underrated design skill of all time?We spend a lot of time talking about design skills like prototyping, facilitation, and AI tools. But what if the skill that strengthens all of those is the one designers most often ignore?In this episode, I sit down with Thijs Kraan, a designer-turned-growth partner, who makes the case that writing is the ultimate meta-skill. For Thijs, writing every day didn't just sharpen his thinking; it multiplied his impact. From running a 30-day challenge to publishing daily posts, writing became the catalyst for everything else in his career.We talk about the difference between business writing, expert writing, and copywriting, why clear writing equals clear thinking, and how documentation can protect your career when tough decisions come back months later. We also tackle the elephant in the room: AI. Should you let ChatGPT do your writing, or will that shortcut make you worse in the long run?Whether you're trying to influence stakeholders, sharpen your thinking, or just get better at your day-to-day communication, this conversation will show you why writing might just be the most important design skill you haven't been practicing.Tune in and see why it's time to pick up the pen (or keyboard).Topics:• 02:45 – The Importance of Writing in UX Design• 04:19 – Thijs Kron's Journey: From Web Development to Writing• 06:05 – The Power of Writing in Design Thinking• 06:31 – Building a Writing Habit• 15:06 – Writing as a Meta Skill• 20:55 – Different Types of Writing for Designers• 22:33 – The Role of Copywriting in Design• 24:36 – Writing as a Career Multiplier• 28:38 – The Impact of AI on Writing• 30:19 – Balancing AI and Human Thinking• 31:35 – Personal Experience with AI in Writing• 32:43 – Effective Uses of AI for Writing• 34:54 – The Risks of Over-Reliance on AI• 36:13 – Practical Tips for Writing and ThinkingHelpful Links:• Connect with Thijs on LinkedIn—Thanks for listening! We hope you dug today's episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today's episode, why don't you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven't already, sign up for our email list. We won't spam you. Pinky swear.• Get a FREE audiobook AND support the show• Support the show on Patreon• Check out show transcripts• Check out our website• Subscribe on Apple Podcasts• Subscribe on Spotify• Subscribe on YouTube• Subscribe on Stitcher
Dans cet épisode, nous avons reçu Elisabeth d'Erceville ! Elisabeth dirige aujourd'hui une équipe de 40 experts chez BNP Paribas pour BNP et Hello Bank. Son parcours combine marketing digital international B2C/B2B2C, e-commerce et management d'équipes multidisciplinaires. Leader orientée client, elle allie vision stratégique et approche positive. Au programme : ➡️ Le type de gouvernance mis en place autour de ce projet.➡️ Comment sont embarquées les équipes internes (produit, design, tech) dans l'adoption et l'évolution du Design System ?➡️ En quoi ce projet a-t-il transformé les façons de collaborer et l'organisation des équipes ?➡️ Les conseils d'Elisabeth à une équipe qui souhaite mettre en place et dédier du budget à une telle initiative dans une organisation. Retrouve toute la discussion dans cet épisode ! Si l'épisode t'a plu, n'hésite pas à lui attribuer 5 étoiles sur ta plateforme d'écoute ⭐️Hébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
Das moderne Fahrzeug- und UX-Design unterliegt zurzeit gleich zwei großen Veränderungen. Auf der einen Seite bewegt sich die klassischerweise ingenieursgetriebene Automobilindustrie in der Gestaltung seiner Produkte endlich näher auf den Kunden zu. Die Digitalisierung gibt dieser Nutzerzentriertheit einen ganz neuen Push. Auf der anderen Seite setzt der Einzug künstlicher Intelligenz ins Fahrzeugdesign den klassischen Automobilgestalter unter Druck: Zahlreiche handwerkliche Aspekte lassen sich in Windeseile umsetzen. Der Transportation Designer von heute wird zum Prompter. Gemeinsam mit Designprofessor Wolfgang Henseler stellt sich Pascal in der aktuellen Folge von WAS MICH BEWEGT die Frage, wie kreativ KI sein kann, welche neuen Skills Designer in der Ausbildung lernen müssen und ob ein ausgeklügelter Prompt eigentlich einen Bugatti designen kann? Professor Wolfgang Henseler im Interview: https://www.automotiveit.eu/technology/kuenstliche-intelligenz/ki-wird-die-zeiten-fuer-design-entwuerfe-rasant-verkuerzen-971.html Mehr über Wolfgang Henselers Arbeit an der Hochschule Pforzheim: https://designpf.hs-pforzheim.de/profile/wolfgang_henseler/ Alle Infos zur 360°UX mobility conference: https://www.360ux-conference.com/ Mehr zu Pascal und Yannick finden Sie auf LinkedIn: Pascal Nagel: https://www.linkedin.com/in/pascal-nagel/ Yannick Tiedemann: www.linkedin.com/in/yannick-tiedemann Hinweis: Die im Podcast getätigten Aussagen spiegeln die Privatmeinung der Gesprächspartner wider und entsprechen nicht zwingend den Darstellungen des jeweiligen Arbeitgebers.
¿Qué hace que te obsesiones con una app? ¿Por qué algunas webs se usan sin pensar? La respuesta se llama UX Design. Acompaña a un experto para desvelar los secretos de la profesión que diseña cómo vivimos en internet.
Design isn't a straight road. It's more like a maze with moving walls. In this episode, strategist Jen Briselli shows us why learning, relationships, and hidden networks matter more than best practices when navigating complex organizations.How do you thrive as a designer when the org around you is unpredictable, political, and constantly changing?Most designers hit a wall at some point in their career: their skills are strong, but the system they're working in feels impossible to navigate. Best practices don't seem to work, processes break down, and “design maturity” feels like a buzzword no one can actually define.That's where Jen Briselli comes in. With a background in physics, teaching, and design strategy, Jen helps teams understand what complexity really means and why learning is the only way through it. In our conversation, she explains how complicated and complex are not the same thing, how informal networks drive influence more than org charts, and why the real work of design is creating the conditions for growth rather than forcing outcomes.If you've ever felt stuck in a low-maturity team, frustrated by org politics, or burned out by chasing “best practices,” this episode will reframe how you see your role. Thriving in complexity and ambiguity is not about having all the answers. Instead, it's about learning how to sense, adapt, and build the great relationships that make great software possible.Take a listen to learn how to stop fighting complexity and start working with it.Topics:• 02:41 – Understanding Complexity in Product Design• 04:06 – Jen Belli's Journey into Complexity Science• 04:41 – Exploring Complexity Science in Design• 11:55 – The Difference Between Complex and Complicated Systems• 16:56 – Navigating Complex Systems in UX Design• 30:56 – The Role of Learning in Complex Systems• 34:58 – Formal and Informal Networks in Organizations• 40:57 – Understanding the Metaphor of Soil, Seeds, and Sunlight• 41:54 – Exploring Design Maturity and Emergent Properties• 43:33 – Creating Conditions for Psychological Safety and Design Maturity• 44:46 – The Role of Affordances in Design Maturity• 45:06 – Nurturing Growth in Unpredictable Environments• 50:00 – Balancing Work and Mental Health• 54:18 – The Importance of Identity and Letting Go• 57:33 – Final Thoughts on Complexity and LearningHelpful Links:• Connect with Jen on LinkedIn• Learning is the Engine // Jen's Rosenfeld Talk• Jen's YouTube channel—Thanks for listening! We hope you dug today's episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today's episode, why don't you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven't already, sign up for our email list. We won't spam you. Pinky swear.• Get a FREE audiobook AND support the show• Support the show on Patreon• Check out show transcripts• Check out our website• Subscribe on Apple Podcasts• Subscribe on Spotify• Subscribe on YouTube• Subscribe on Stitcher
Die Menschen lesen nicht, sie scannen. Warum steht eigentlich so viel Text auf Buttons und warum liest ihn dann trotzdem niemand? Wir sprechen über Microcopy im UX-Design: also die kleinen Texte auf Buttons, in Menüs, in Formularen – und warum genau sie oft über Erfolg oder Frust entscheiden.Wir zeigen, warum Menschen Software nicht lesen, sondern scannen. Warum weniger Text oft zu besserer Orientierung führt. Und weshalb gute Microcopy nicht isoliert gedacht werden darf, sondern im Kontext der ganzen Benutzeroberfläche. Denn: Wer viel erklären muss, hat meist an anderer Stelle zu wenig gestaltet. Außerdem geht es um die Rolle von KI beim Schreiben von Interface-Texten und warum man besonders bei automatisch generierter Sprache zweimal kürzen sollte.Gutes Microcopy-Design spart Zeit, verhindert Fehler – und macht Software besser nutzbar. Vor allem dort, wo es darauf ankommt: im Alltag.Weniger Worte und mehr Klarheit wünschen …Alex & Chrisvon https://wahnsinn.design Das ist Besser mit Design, ein Wahnsinn Design PodcastVielen Dank fürs Zuhören
Send us a textIn this episode of UX Leadership by Design, host Mark Baldino is joined by three members of Pendo's design team—Senior Product Design Manager Holly Reynolds, Senior Product Designer John Incampo, and Product Design Intern Ryan Markley—to explore how AI is reshaping real-world design work from the ground up.They discuss how leadership at Pendo has created a culture of experimentation and empowerment, how AI tools like Bolt, Cursor, and Claude are integrated across the product and design process, and what it takes to balance speed with quality. Whether you're a new designer, an experienced leader, or somewhere in between, this episode is full of honest takes, practical tips, and forward-thinking insights into what AI actually looks like in a modern design team.Key Takeaways:1. Culture of Empowerment: Pendo's leadership doesn't just allow AI exploration—they encourage it, creating space for experimentation, risk-taking (without risking users), and team-driven innovation.2. Hands-On AI Tools & Integration: From interns to senior designers, team members are actively using tools like Cursor, Claude, Bolt, and Figma's AI features to accelerate research, prototyping, documentation, and collaboration.3. Collaborative Learning Environment: Weekly product + AI sessions and open Slack channels create a culture of shared discovery where everyone contributes wins, tools, and ideas.4. Practical Guardrails: While AI is everywhere, the team reinforces foundational UX process—reminding each other not to skip steps, misread data, or forget critical thinking in the rush to ship.5. Real Wins in the Workflow: AI is unlocking richer prototyping, better animation handoff, faster research synthesis, and scalable documentation through tools like custom GPTs.6. Design Ops Meets AI: The team is rethinking design systems and documentation with AI—exploring ways to automate OOUX structures, update components, and turn dead docs into dynamic tools.7. Advice for AI Newcomers: Whether you're overwhelmed, underexposed, or unsure where to start, the team shares practical tips for getting started, experimenting safely, and staying ahead of the curve.Chapters00:00 – Welcome + Meet the Pendo Design Trio01:00 – Career Paths and AI Exposure05:30 – How Pendo's Leadership Encourages AI Exploration08:00 – Internal AI Forums, Slack Channels, and Culture of Sharing10:50 – Guardrails, Trust, and Responsible Use13:00 – Balancing Speed with UX Process15:30 – Cost, Tool Chaos, and What's Next17:20 – When AI Skips the Process (and How to Handle It)20:00 – AI in Design Education: A Student's POV25:10 – Real Wins: Richer Prototypes and Faster Handoffs27:50 – Using AI for Hiring, Microcopy, and Design Systems33:00 – Turning Design System Docs into Chatbots36:00 – Advice for Hesitant Designers and AI Newbies42:30 – Wrap-up + Final ThoughtsLinks:Connect with Holly on LinkedInConnect with Ryan on LinkedInConnect with John on LinkedIn Connect with Mark on LinkedIn Fuzzy Math - B2B & Enterprise UX Design Consultancy
Schönheit ist keine Kür – sie ist Teil der Funktion. Welche Rolle spielt Ästhetik im UX-Design? Warum schöne Software nicht nur besser aussieht, sondern sich auch besser anfühlt – und dadurch öfter, intensiver und lieber genutzt wird.Denn: Wer sich eingeladen fühlt, probiert eher aus. Wer sich wohlfühlt, bleibt eher dran. Und wer visuell klar geführt wird, findet schneller ans Ziel.Gute Gestaltung verringert Hürden, schafft Vertrauen und macht aus Pflichtnutzung echte Produktliebe. Ästhetik ist kein Schnörkel – sie ist ein strategischer Vorteil.Software, die nützt – und berührt – wünschen …Chris & Alexvon https://wahnsinn.design Das ist Besser mit Design, ein Wahnsinn Design PodcastVielen Dank fürs Zuhören
In light of Google's new video editor the Team tackles the topic of AI again. We talk about the pros and cons that could come from the extreme power of AI tools currently, diving into media production and consumption patterns, safe ways to interact with AI creations, and the over-saturation of the market. Discussions surround why people may shy away from the disingenuous and seek out real connections. Is AI media transitory? Will authenticity win out? Kristen doesn't answer Mark‘s questions and instead talks about her AI hopes and dreams, Dan has more horror movie recommendations, and Mark‘s new exhibit is live (though by the time this episode airs it will be closed).Host, Producer, & Editor - Mark CelaHost, Director, & Script Writer - Kristen PericleousHost, Social Media Manager, Social Media Content Creator, & Editor - Dan LawsonHost, Website Director - Lauren DeMarks
Send us a textIn this episode of UX Leadership by Design, Mark Baldino is joined by veteran UX strategist Paul Boag to explore what's holding design organizations back—and how to fix it. With over 30 years of experience across sectors, Paul shares why small, underfunded UX teams must stop trying to “own” design and instead empower others through training, standards, and strategic leadership. From breaking down the four pillars of a strong UX practice to candid takes on titles, culture change, stakeholder influence, and democratizing design, this conversation is packed with perspective and practical advice.Key TakeawaysDesign isn't yours to own: UX teams need to stop trying to control everything and instead focus on enabling others across the organization to improve user experience.Democratizing UX scales your impact: A Center of Excellence (CoE) model empowers non-designers to participate in UX while design leaders maintain standards and guidance.Perfection is the enemy of progress: You can't scale UX by insisting on pixel-perfect quality. Impact at scale comes from breadth, not control.Influence comes from empathy: We do user research for customers, but not for stakeholders. Understand your colleagues like users to gain traction.Start with working policies: You may not be able to enforce org-wide UX standards—but you can set boundaries for how you work effectively.Design leaders must become culture hackers: Changing design maturity in an organization means shifting how teams think, work, and value UX over time.Chapters00:00 – Introductions and background05:45 – Designer Is the Problem Word08:36 – UX Teams Are Too Small to Own Everything10:58 – Democratizing UX at Oxford13:09 – Letting Go of Pixel Perfection17:02 – 4 Pillars of UX Leadership23:51 – From Working Policies to Org-wide Standards26:57 – Tailor UX Messaging to Stakeholders29:49 – Culture Hacking Through UX32:26 – Resources & Where to Find PaulResources & LinksConnect with Paul Boag on LinkedInPaul's WebsitePaul's Awesome Podcast (Latest episode covers his Oxford University case study) Connect with Mark on LinkedIn Fuzzy Math - B2B & Enterprise UX Design Consultancy
In this episode of The Ecommerce Toolbox: Expert Perspectives, Jacob Maloney, former Director of Ecommerce and Digital Products at Frontier Airlines, reveals how to build high-performing digital ecosystems in one of the most unforgiving industries on earth, and in the air.
Une recherche sans résultat, un tableau vide, une grille sans éléments… autant d'occasions de guider vos utilisateurs et de promouvoir votre valeur produit !
Join us this episode as The Team chats with Project Manager, Designer, Researcher, and World Traveler Alissa Cook. We'll discuss the benefits of taking a service-driven gap year after design school, using design expertise to understand the user in any situation, and really accepting experiences that open your eyes to all that design can be. Alissa demonstrates how stepping away from a traditional design path and following personal interests really shaped the unique design career she has today. Mark talks about umbrella thieves, we are not up for a Webby Award, also Impact Statements are super helpful!Host, Producer, & Editor - Mark CelaHost, Director, & Script Writer - Kristen PericleousHost, Social Media Manager, Social Media Content Creator, & Editor - Dan LawsonHost, Website Director - Lauren DeMarks
Join us for an insightful episode of The Product Podcast with Jon Noronha, Co-founder of Gamma, an AI-first platform revolutionizing how people create presentations, documents, and websites. Starting in 2020 during the height of shelter-in-place, Gamma has achieved remarkable growth, reaching over 50 million users with a lean team of just 30 people. Most impressively, they went from less than a year of runway to cash-flow positive in just 3 months after pivoting to AI, with 80% of their revenue coming from outside the U.S. - all without a sales team.In this episode, Jon breaks down Gamma's unconventional approach to building AI products, challenging traditional notions of team structure and go-to-market strategy. He shares insights on why they prioritize UX designers over PMs, how they achieved rapid international growth without localization, and their strategic decision to focus on the application layer rather than building their own AI models.What you'll learn:- How Gamma evolved from a presentation tool into a full-blown AI content platform- Why they bet on a design-first team structure with 7 UX designers and no traditional PMs- The technology behind their AI implementation and multi-model approach- How they achieved profitability in 3 months through pure product-led growth- Their strategy for reaching 50M+ users with a team of just 30 peopleEpisode Chapters:(00:00) Gamma's Evolution: From Presentations to AI Platform(15:00) Unconventional Team Structure: Why Designers > PMs(20:00) Product-Led Growth: Zero to 50M Users Without Sales(25:00) AI Integration Strategy: Focusing on User Experience(30:00) International Growth: 80% Revenue Outside USKey Takeaways
Shopify Masters | The ecommerce business and marketing podcast for ambitious entrepreneurs
Jaz Fenton and Jamil Bhuya of Otherhalf Studio share lessons on design, resilience, and building businesses as partners in work and life.For more on Otherhalf Studio and show notes click here. Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.
We're back after a long break, and wow, has UX design changed! AI has really shaken things up, and it feels like "AI" and "no-code/low-code" tools are everywhere.In this episode, we're diving into all these changes. How much has UX shifted recently, and what's next? We'll answer your big questions: How do you keep up with AI? And how will these new tools affect your everyday UX job?Join us as we talk about the exciting (and sometimes tricky) world of AI in UX.Links MentionedCursor - https://cursor.com/enLovable - https://lovable.dev/v0 - https://v0.dev/Having a growth mindset - https://youtu.be/I8of9r9CDEsTaking initiatives - https://youtu.be/75CD1v5vSzkJoin our Telegram group:https://t.me/productrigWrite to us @productrig
Welcome back! In this episode, Kristen and Lauren are joined by Trevor Minton, Chief Experience Officer at Openfield in Cincinnati. Join us as we discuss the ways we've seen the design industry narrow and focus on specialities, using design as a mindset and solving problems outside of your job, and the importance of being flexible and accepting new technologies in an ever-evolving landscape of design tools. We cover how to be a problem solver instead of a problem finder and important moments in the growth of a young designer's career. Host, Producer, & Editor - Mark CelaHost, Director, & Script Writer - Kristen PericleousHost, Social Media Manager, Social Media Content Creator, & Editor - Dan LawsonHost, Website Director - Lauren DeMarks
In this episode, Patricia dives into Apple's new Liquid Glass UI updates and what they reveal about the future of digital design.You'll hear:✅ Why Liquid Glass is more than just a shiny update – and what it means for us as UX designers.✅ How this shift moves us beyond static screens and into dynamic, fluid, and more human experiences.✅ The excitement, the criticism, and the real opportunity in designing for presence, not just screens.✅ Reflections on accessibility: could this fluid approach help us create more inclusive experiences?Patricia also shares her personal take on this new design language – and invites you to rethink how interfaces can adapt, respond, and feel more alive.Other resources
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this conversation, Dylan Silver interviews Kristie DeLouise, a real estate investor and entrepreneur, who shares her unique journey from user experience design to real estate. Kristie discusses the vibrant real estate market in South Florida, her innovative strategies in investing, and the importance of user experience in real estate transactions. She also delves into creative financing options, ethical practices in wholesaling, and the significance of understanding market trends to target buyers effectively. The conversation highlights the intersection of technology and real estate, emphasizing the need for adaptability in a changing market. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
Ryan Quakenbush, Human Resources Specialist at Rocket Communications, emphasizes that authenticity is key when applying for a job. Rocket is a UX design company deeply involved in the space community, with a fun, curious, and supportive culture. Many roles are remote or hybrid-remote, located in Colorado. The company uses structured interviews for consistency and to reduce bias, and offers remote work perks to help employees thrive.3:08 Rocket Communications is a user-experience design company. Everything one experiences when using technology. In the space domain for 10 years.5:41 Associate to Senior level UX Designers and Software Developers. Looking to hire Secret, Top Secret, and TS/SCI.11:48 Rocket offers a remote stipend when an employee starts, as well as a monthly remote work allowance.Find show notes and additional links at: https://clearedjobs.net/rocket-communications-ux-design-podcast/_ This show is brought to you by ClearedJobs.Net. Have feedback or questions for us? Email us at rriggins@clearedjobs.net. Sign up for our cleared job seeker newsletter. Create a cleared job seeker profile on ClearedJobs.Net. Engage with us on LinkedIn, Facebook, Instagram, X, or YouTube. _
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Cassandra Lester. She is the founder of Grow Give Prosper, and discusses her nonprofit’s mission to provide financial education and career opportunities through partnerships like Grow with Google.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Cassandra Lester. She is the founder of Grow Give Prosper, and discusses her nonprofit’s mission to provide financial education and career opportunities through partnerships like Grow with Google.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Cassandra Lester. She is the founder of Grow Give Prosper, and discusses her nonprofit’s mission to provide financial education and career opportunities through partnerships like Grow with Google.
Welcome to another exciting episode of SyncSpider's eCom Ops Podcast, hosted by Norbert Strappler! In this episode, we're thrilled to have Shaun Brandt as our guest, the Co-Founder of Oddit and a performance branding expert behind numerous successful direct-to-consumer (DTC) brands. He reveals his unique approach to conversion rate optimization, discusses the importance of trust and authenticity in the customer journey, and shares invaluable insights from his work with a diverse range of clients.
In dieser Spezialausgabe berichtet Matthias direkt von den Konferenzen UX360 und UXDX aus Berlin. Mit dabei: fünf exklusive Interviews mit führenden Stimmen aus UX Research und UX Design. Unter anderem spricht Barbara Koop (Philips) über risikoreduzierendes Design im Gesundheitswesen, Inga Scharfenberg (Freenet) über Sandbox-Testing jenseits klassischer A/B-Tests, Utkarsh Seth (Google) über echten Impact und Planung als kritischer Faktor im Research, Lloyd Yoo (Stravito) über Sichtbarkeit von Insights im Unternehmen und Conor Joyce (Microsoft) über den Wandel vom Design- zum Interaktionssystem im Zeitalter von AI. | Und die Episode zeigt auf, dass auch UX Research an einem Wendepunkt steht und dass die zentrale Frage nicht mehr lautet „Welche Methode nutzen wir?“, sondern: „Wie erzeugt unser Insight nachweisbare Wirkung?“ | ZEITSTEMPEL | [00:00:00] Intro | [00:01:44] ENGLISCH: Barbara Koop, Head of Usability @ Philips | [00:06:53] DEUTSCH: Inga Scharfenberg, Manager Market Research & Customer Advocacy @ Freenet | [00:12:48] ENGLISCH: Utkarsh Seth, Senior Staff UX Manager @ Google | [00:23:04] ENGLISCH: Lloyd Yoo, Principal – UXR / Sales Director @ Stravito | [00:29:49] DEUTSCH: Takeaways von UX360 | [00:31:58] ENGLISCH: Connor Joyce, Senior User Researcher @ Microsoft | [00:38:47] DEUTSCH: Takeaways von UXDX | | | LINKS UND RESSOURCEN | Barbara Koop, Head of Usability @ Philips | - LinkedIn: https://www.linkedin.com/in/barbarakoop/ | | Inga Scharfenberg, Manager Market Research & Customer Advocacy @ Freenet | - LinkedIn: https://www.linkedin.com/in/inga-scharfenberg-6a170a1b7/ | | Utkarsh Seth, Senior Staff UX Manager @ Google | - LinkedIn: https://www.linkedin.com/in/utkarshseth/ | - Buch: https://www.amazon.de/dp/B0F3B4JZVV | | Lloyd Yoo, Principal – UXR / Sales Director @ Stravito | - LinkedIn: https://www.linkedin.com/in/lloydyoo/ | | Connor Joyce, Senior User Researcher @ Microsoft | - LinkedIn: https://www.linkedin.com/in/connectconnor/ | - Newsletter: https://eiap.substack.com/ | - Buch: https://www.google.de/books/edition/Bridging_Intention_to_Impact/7xANEQAAQBAJ | | DANKE FÜR DEIN FEEDBACK UND SUPPORT | Wie sollen wir in Zukunft mit englischsprachigen Interviews umgehen – Englischer Originalton oder lieber automatische Übersetzung? Lass es uns in den Kommentaren wissen! | Abonniere auch gerne den Podcast auf deiner Lieblingsplattform und teile ihn mit deinem UX-Netzwerk. | Noch mehr UX-Wissen gibt's unter: www.germanupa.de |
Join Tamara for an interview with Jazz Howington, a versatile painter, muralist, and illustrator who started her career in 2012 (SCAD Illustration Alumna 2011). She has a day job in UX Design and creates art part-time, out of her studio at Cedar House (go visit her on weekends, receptions, or by appointment!). She'll have work in the upcoming Cedar House show “SPECTRUM,” June 6th - 27th, with a reception on Friday, June 6. Her "Project Adoration" is a life-long endeavor to capture authentic queer relationships and the affection and adoration of those relationships, both romantic and platonic. The continued consideration of bold color, negative space, and degree of finish are constant themes in her works. She is always looking for authentic relationships to capture, so if you and your partner(s) feel comfortable being photographed and then painted, sign up to model! Check out Jazz's work and follow her here: https://www.jazzhowingtonart.com/ https://www.instagram.com/relicz_art/ Tune in and get all the details!
Explore how psychology drives effective UX design. Learn practical methods for integrating psychological principles into your design process and gain insights into ethical considerations and storytelling techniques.Why do some apps just "feel right," while others completely miss the mark?Maybe psychology is the missing ingredient in your UX toolkit.Today, I sit down with a UX veteran who has spent years decoding the hidden psychology behind successful design. My guest has crafted user experiences for powerhouse brands like Estée Lauder and Sleep Number, translating user psychology into multimillion-dollar successes. We discuss the critical psychological principles that UX designers often overlook—principles that separate the unforgettable from the easily ignored.We explore why something as subtle as the direction of a model's gaze can drastically change user behavior, how color psychology isn't just a theory but is measurable through rigorous A/B tests, and how storytelling shapes user engagement and stakeholder buy-in. We also offer practical advice for UX designers on ethically using psychological insights without descending into manipulative dark patterns.If you've ever questioned why users behave as they do, or how you can leverage human psychology to create better designs, this episode will equip you with powerful insights and actionable techniques. Don't miss this eye-opening conversation that could fundamentally change how you approach UX design.Topics:• 02:34 - The Importance of Psychology in UX Design• 04:01 - Psychology in Design: Real-World Applications• 05:20 - The Role of Color in UX Design• 06:47 - Understanding User Behavior Through Testing• 08:01 - Ethics in UX Design• 09:33 - The Power of Storytelling in UX• 17:10 - The Role of Faces and Eye Tracking in Design• 23:06 - The Importance of Visual Design Principles• 33:49 - Storytelling: A Fundamental Human Experience• 40:13 - Book Review: Bending Reality• 40:54 - Storytelling in UX Design• 41:41 - Practical Applications of Storytelling at Work• 42:36 - Effective Communication Strategies• 45:13 - Psychology and Gender in the Workplace• 50:23 - Ethical Implications in DesignHelpful Links:• Connect with Mara on LinkedIn---Support our sponsors!Ok web designers. Let's talk about the “c” word—creative burnout.You're working on a site for a really big client, but between resourcing, feedback, tight budgets and even tighter deadlines—it doesn't make the cut. Wix Studio helps close that gap, so you can deliver your vision with less friction. Built for agencies and enterprises, you get total creative control over every last pixel. With no-code animations, AI-powered tools, reusable design assets, advanced, intuitive layout tools and a Figma to Wix Studio integration, you can design the way you want to and deliver when you need to.And if you're worried about the learning curve eating into time you don't have—don't be. Wix Studio is intuitive by design, so your entire team can hit the ground running.For your next project, check out wixstudio.com
Vitaly Friedman is an author, the UX Lead with the European Parliament, and editor-in-chief of Smashing Magazine. On June 25, he will facilitate a workshop at ITX's 2-day Product + Design Conference. In this episode of Product Momentum, Vitaly joins Sean and Dan to share his insights about tackling the unique challenges of UX design … The post 163 / Vitaly Friedman, on UX Design + AI in Enterprise Environments appeared first on ITX Corp..
Send us a textIn this episode of TacoBytes, Una Japundza sits down with Doug Dosberg, founder of HeyTaco, to dive into the origin story of everyone's favorite peer recognition tool. From his early days at The Motley Fool to his unexpected leap into building a culture-shaping product, Doug shares the behind-the-scenes moments that brought HeyTaco to life.You'll hear how a frustrating experience with clunky HR software sparked a big idea, how game design principles helped fuel user engagement, and why Doug chose customer funding over investor dollars. This is a conversation about building with intention, staying close to your users, and why recognition works best when it's peer-powered and intrinsically motivated.Key TakeawaysDoug spent 11 years at The Motley Fool, where he focused on building tools to improve employee experience.HeyTaco was born out of frustration with a clunky, top-down HR tool—Doug wanted something simple, joyful, and people-first.He intentionally designed HeyTaco as a bottom-up platform, where feedback and recognition flow peer-to-peer.Game design theory played a major role in shaping the product's engagement mechanics.The very first version didn't even feature tacos—it all started with the beer emoji.
Discover how Stefon Towler's 5/15/5 framework transforms stakeholder relationships by understanding what truly drives decisions. Learn a systematic approach to uncovering stakeholder priorities and crafting messages that resonate with decision-makers at every level.What if you could predict exactly how your stakeholders would respond to your ideas before you even present them?Stefon Towler brings deep insight into the psychology of stakeholder decision-making, revealing how understanding their true priorities can transform resistance into support. His practical approach helps teams move beyond surface-level presentations to create genuine alignment with stakeholder needs.Throughout our conversation, Stefon breaks down how his 5/15/5 framework helps teams understand the real motivations driving stakeholder decisions. He shares examples of how teams have used this approach to transform their relationships with executives, product managers, and cross-functional partners.Whether you're trying to influence process changes or secure buy-in for major initiatives, this episode provides actionable strategies for understanding and aligning with stakeholder priorities. Listen now to learn how to move beyond presentations and start creating true stakeholder partnerships.Topics:• 04:17 – Stefan's Journey and the 5-15-5 Framework• 07:09 – Applying the 5-15-5 Framework• 11:50 – Finding the Right People for Insights• 18:42 – Identifying Patterns and Crafting Messages• 33:53 – Reaching Out on LinkedIn: A Journey to Mentorship• 34:56 – The Importance of Providing Value in Networking• 36:30 – Improving the QA Process for UX Design• 38:43 – Identifying Key Players and Crafting a Guide• 48:33 – Iterating and Testing Messages• 51:03 – Common Pitfalls and TipsHelpful Links:• Connect with Stefon on LinkedIn• Insight & INNOVATE---Thanks for listening! We hope you dug today's episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today's episode, why don't you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven't already, sign up for our email list. We won't spam you. Pinky swear.• Get a FREE audiobook AND support the show• Support the show on Patreon• Check out show transcripts• Check out our website• Subscribe on Apple Podcasts• Subscribe on Spotify• Subscribe on YouTube• Subscribe on Stitcher---Support our sponsors!Ok web designers. Let's talk about the “c” word—creative burnout.You're working on a site for a really big client, but between resourcing, feedback, tight budgets and even tighter deadlines—it doesn't make the cut. Wix Studio helps close that gap, so you can deliver your vision with less friction. Built for agencies and enterprises, you get total creative control over every last pixel. With no-code animations, AI-powered tools, reusable design assets, advanced, intuitive layout tools and a Figma to Wix Studio integration, you can design the way you want to and deliver when you need to.And if you're worried about the learning curve eating into time you don't have—don't be. Wix Studio is intuitive by design, so your entire team can hit the ground running.For your next project, check out wixstudio.com
This week, I have a candid discussion about the disconnect between UX design education and real-world practice with Joe Natoli. Joe shares insights on why traditional UX education falls short and reveals what it really takes to succeed in corporate environments beyond just following design processes.What if everything you learned about UX design in school was only 40% of what you actually need to succeed in the real world?Joe Natoli brings three decades of experience helping product teams achieve dramatic results through strategic design and UX improvement. In this episode, he tackles the significant disconnect between how UX design is taught and how it's actually practiced in the corporate world. Joe explains that while design schools and bootcamps focus heavily on process and methodology, they often miss the crucial organizational and business aspects that make up about 60% of a UX designer's actual job.Through his work with industry giants like Meta, Google, and various government agencies, Joe has observed that success in UX isn't just about mastering design principles–it's about understanding business goals, building relationships, and navigating complex organizational dynamics. Joe shares practical insights on how designers can move beyond being order-takers to become trusted partners who drive real value for their organizations.This episode is essential listening for anyone feeling frustrated by the gap between UX theory and practice. Joe offers actionable advice on how to succeed in the real world of UX design, where business constraints, organizational politics, and stakeholder management are just as important as user research and interface design.Topics:• 04:13 The Realities of UX Design in the Workplace• 11:06 Understanding Business Goals and Financial Realities• 15:29 - Building Empathy and Trust within Teams• 21:05 - Service Design and Expanding Your Scope• 35:47 - Understanding Responsibility in the Workplace• 37:13 - Navigating Social Media as a Designer• 41:38 - The Reality of UX Work• 44:53 - Introducing the New Edition of the Book• 48:17 - The Importance of Business in UXHelpful Links:• Connect with Joe on LinkedIn• UX 365 Academy• The User Experience Team of One (2nd Edition)---Thanks for listening! We hope you dug today's episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today's episode, why don't you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven't already, sign up for our email list. We won't spam you. Pinky swear.• Get a FREE audiobook AND support the show• Support the show on Patreon• Check out show transcripts• Check out our website• Subscribe on Apple Podcasts• Subscribe on Spotify• Subscribe on YouTube• Subscribe on Stitcher---Support our sponsors!Ok web designers. Let's talk about the “c” word—creative burnout.You're working on a site for a really big client, but between resourcing, feedback, tight budgets and even tighter deadlines—it doesn't make the cut. Wix Studio helps close that gap, so you can deliver your vision with less friction. Built for agencies and enterprises, you get total creative control over every last pixel. With no-code animations, AI-powered tools, reusable design assets, advanced, intuitive layout tools and a Figma to Wix Studio integration, you can design the way you want to and deliver when you need to.And if you're worried about the learning curve eating into time you don't have—don't be. Wix Studio is intuitive by design, so your entire team can hit the ground running.For your next project, check out wixstudio.com
Welcome to the 78th episode of Ecommerce Toolbox: Expert Perspectives! This time, host Kailin Noivo sits down with Jenn Volk, Head of Digital at H&M Americas, for an in-depth discussion on how one of the world's most iconic retail brands, H&M, is reshaping digital commerce. Jen discusses actionable insights on leading H&M's 2024 website relaunch, crafting seamless omnichannel experiences, and why today's ecommerce strategy demands more brand storytelling than ever before.
Welcome to the 73rd episode of Ecommerce Toolbox: Expert Perspectives! This time, host Kailin Noivo sits down with Sienne Veit, Founder & Chief Product Officer of Invisible Stuff, for an in-depth discussion on her expertise on mobile-first design, AI's transformative role in retail, and the future of product management. Sienne Veit discusses actionable strategies on how to optimize customer journeys, go beyond traditional metrics, and embrace AI for both front-end and back-end retail innovation.