Podcasts about Product management

BONUS: Patrick James Lynch on Entertainment That Makes Change - Lessons in Product Thinking from Believe Ltd. In this BONUS episode we explore how Patrick James Lynch, filmmaker, media executive, and rare disease advocate, has built Believe Limited around a powerful mission: entertainment that effects change. Patrick shares his journey from personal experience with his brother's hemophilia to creating award-winning content that empowers rare and chronic disease communities, offering valuable lessons for product managers on human-centered design, stakeholder alignment, and building emotionally viable products. The Genesis of Entertainment That Effects Change "This is more than a product." Patrick's journey began with a deeply personal question about his brother who had hemophilia. As an entrepreneur, he set out to respond to an identified need with one product to meet that need, but quickly realized the scope was much larger. His curiosity about what was different between him and his brother led him to understand that he needed to help people like his brother. This realization drove him to create valuable online videos to engage their audience, marking the beginning of Believe Ltd.'s mission of entertainment that effects change. Essential Product Lessons: Listen, Learn, and Do No Harm "The fact that I am my audience, does not mean that I'm an expert." Patrick emphasizes the critical importance of conducting thorough needs assessments and truly understanding your community before building products. Key insights include: Embed yourself in the community you're serving rather than making assumptions Follow the principle of "listen, learn and do no harm" as your starting point Involve community engagement as a dedicated role - Believe Ltd. has a VP of community engagement Define clear phrases that explain the value you deliver to your audience Use your personal story to establish credibility and relate experiences to your audience The goal is to get as familiar with your community as possible, then conduct your own research and development based on those deep insights. Navigating Multi-Stakeholder Complexity "Collaboration only succeeds when all points of view are respected." Working with patients, funders, healthcare professionals, and pharmaceutical companies requires careful orchestration. Patrick's approach centers on prioritizing the end game and identifying the north star goal that aligns all parties. He emphasizes focusing on combined skills and networks rather than trying to accomplish everything at the start. The key is ensuring that aligning stakeholders becomes a central part of the process, with everyone being accounted for throughout the journey. Human-Centered Storytelling as Product Strategy "What's the story that shows the value add of your product?" Patrick advocates for human-centered storytelling as a fundamental product approach. Rather than leading with features or specifications, he suggests crafting stories that demonstrate real value - like how a thermos saved someone's life while hiking. Stories have been humanity's primary communication tool since the beginning of time, and they remain the most effective way to show product value and connect with audiences on a meaningful level. Being a Value Fundamentalist "At any given moment, if anyone takes a screen grab, and set it against our five core values as a company - you see it's playing out." Patrick describes himself as a value fundamentalist, meaning that their company's core values are always present in everything they do. This requires courage, including the willingness to say "no" when opportunities don't align with their values. As CEO, he believes in embodying these values consistently, even when it's challenging, because who they are must always be visible in their work. Balancing Vision with Community Feedback "When you ask the audience for a solution, there's no innovation." Patrick warns against sacrificing vision simply because you're working closely with your audience. While being in the sandbox with your community is essential, maintaining your original vision for entertainment that changes minds is equally important. He recommends having someone you can bounce ideas off to help maintain this balance, and remembers that all great things start small and are inherently iterative. Creating Emotionally Viable Products "We can't develop emotional connection by going through a list of features." Beyond minimum viable products, Patrick focuses on emotional viability - the hook that makes people truly care. Emotional connection cannot be built through feature lists but rather through compelling stories that capture people's imagination. When audiences engage with products outside of direct supervision, storytelling becomes the bridge that helps them discover new uses and applications. This creates a dance between product creators and their audience, leading to better product design. The Currency of Attention "Attention is the only currency - there's great wisdom in that." Patrick recognizes that in today's landscape, capturing and maintaining attention is the fundamental challenge. Since everyone is an audience member at different times, this perspective helps inform both strategy and tactics. Products must compete not just on functionality but on their ability to engage and maintain audience interest over time. As a recommended reading, Patrick suggests that we should read “Save The Cat! The Last Book on Screenwriting You'll Ever Need” to understand how to better tell stories about our products.  About Patrick James Lynch Patrick James Lynch is a filmmaker, media executive, and rare disease advocate. CEO of Believe Limited and founder of BloodStream Media, he uses his experience with hemophilia to drive award-winning storytelling, health advocacy, and mission-driven content that inspires and empowers rare and chronic disease communities worldwide. You can link with Patrick James Lynch on LinkedIn and follow Patrick James Lynch's work on his website.

In this episode of Mirror Talk: Soulful Conversations, we dive into the journey of Teri Yu — viral YouTuber turned tech founder and now Director of Product Management at Kajabi. Teri raised over $2.5M, built a thriving online community, and sold her startup Vibely to one of the biggest creator platforms in the world.She shares the real talk behind entrepreneurship: how to avoid burnout as a creator, when to quit your 9-to-5 to start a business, how to know if your idea is worth it, and why 2023 was the perfect moment to start something new. Teri walks us through her founder playbook — from building a product people love to finding product-market fit and knowing when it's time to pivot or sell.This episode is packed with clarity, honesty, and soulful insights for anyone looking to turn their passion into a purpose-driven business.

We're talking about either the terrifying or totally mundane new world of "vibe coding" - using AI to generate code without deep technical expertise. Joining Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel for this podcast, we're happy to welcome back to the podcast Lenar Mukhamadiev, CEO of iDelsoft (https://idelsoft.com)!Listen as we discuss how this trend is changing product development, software engineering careers, and business innovation. Stick around while we argue over resistance, how vibe coding enables faster market testing and many more points, including:Accelerating time-to-market for new ideasEvolving role of professional developersUnderstanding business problems is more valuable than codingEmergence of "product engineers," or notA future where everyone is a software creator#AIinTech #ProductDevelopment #FutureOfWork= = = = = = = = = = = =YouTubeSubscribe on YouTubeAppleSpotify= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Whether you're looking for innovative ideas or practical tips, this episode offers valuable insights for a thriving front end. Gain expert insights from Megan Baccam, Director, Product Management at McKesson, and Russell Gong, Co-founder of Cabinet Health. Listeners will discover how independent pharmacies can leverage private-label products to boost patient care and business growth in this episode of Independent Insights. This episode dives into Foster & Thrive, McKesson's over-the-counter private brand. Learn actionable strategies for improving margins, attracting new customers, and enhancing your front-end growth. HostSuzanne Feeney, PharmDVP, Pharmacy Retail OperationsMcKesson, Health MartGuestsVanessa Thompson, PharmDSr. Manager, MarketingMcKesson, Health Mart Megan BaccamDirector, Product ManagementMcKessonRussell GongCo-Founder Cabinet HealthResources Health Mart Pharmacies can learn more about Foster and Thrive at https://www.fosterandthrive.com/ and Front End Insights at my.healthmart.com/purchasing/front-end-insightsEpisode 7: Marketing Mastery: Transform Your Pharmacy with Proven Strategieshttps://podcasts.apple.com/us/podcast/episode-7-marketing-mastery-transform-your-pharmacy/id1753117895?i=1000678415339The views and opinions expressed in this podcast are those of the guest and do not necessarily represent the views or positions of Health Mart, McKesson or its affiliates or subsidiaries ("McKesson”). The information provided herein is for informational purposes only and does not constitute the rendering of clinical, legal or other professional advice by McKesson.

“Laundry Bear” airs dirty cyber linen in the Netherlands. AI coding agents are tricked by malicious prompts in a Github MCP vulnerability.Tenable patches critical flaws in Network Monitor on Windows. MathWorks confirms ransomware behind MATLAB outage. Feds audit NVD over vulnerability backlog. FBI warns law firms of evolving Silent Ransom Group tactics. Chinese hackers exploit Cityworks flaw to breach US municipal networks. Everest Ransomware Group leaks Coca-Cola employee data. Nova Scotia Power hit by ransomware.  On today's Threat Vector, ⁠David Moulton⁠ speaks with ⁠his Palo Alto Networks colleagues Tanya Shastri⁠ and ⁠Navneet Singh about a strategy for secure AI by design.  CIA's secret spy site was… a Star Wars fan page? Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. Threat Vector In this segment of Threat Vector, host ⁠David Moulton⁠ speaks with ⁠Tanya Shastri⁠, SVP of Product Management, and ⁠Navneet Singh⁠, VP of Marketing - Network Security, at Palo Alto Networks. They explore what it means to adopt a secure AI by design strategy, giving employees the freedom to innovate with generative AI while maintaining control and reducing risk. You can hear their full discussion on Threat Vector ⁠here⁠ and catch new episodes every Thursday on your favorite podcast app. Selected Reading Dutch intelligence unmasks previously unknown Russian hacking group 'Laundry Bear' (The Record) GitHub MCP Server Vulnerability Let Attackers Access Private Repositories (Cybersecurity News) Tenable Network Monitor Vulnerabilities Let Attackers Escalate Privileges (Cybersecurity News) Ransomware attack on MATLAB dev MathWorks – licensing center still locked down (The Register) US Government Launches Audit of NIST's National Vulnerability Database (Infosecurity Magazine) Law Firms Warned of Silent Ransom Group Attacks  (SecurityWeek) Chinese Hackers Exploit Cityworks Flaw to Target US Local Governments (Infosecurity Magazine) Everest Ransomware Leaks Coca-Cola Employee Data Online (Hackread) Nova Scotia Power Suffers Ransomware Attack; 280,000 Customers' Data Compromised (GB Hackers) The CIA Secretly Ran a Star Wars Fan Site (404 Media) Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

Deniz Ari: Why Great Product Owners Listen—Communication Lessons from Product Ownership Extremes The Great Product Owner: The Power of Clear Communication Deniz describes a truly exemplary Product Owner who excelled through outstanding communication skills. This PO was an exceptional listener who maintained openness throughout all interactions. They ensured the team thoroughly understood requirements and priorities, always clearly articulating the rationale behind decisions. With a well-defined product vision and transparent prioritization process, this PO successfully bridged the gap between the development team and clients. Deniz emphasizes how this clear communication style naturally fostered team motivation, as everyone understood not just what they were building, but why it mattered. The Bad Product Owner: The Tyrant PO Deniz shares a challenging experience with a problematic Product Owner during what initially appeared to be a straightforward public sector migration project with adequate budget and timeline. Despite these favorable conditions, the situation deteriorated when the PO began pushing the team to work overtime, overstepping boundaries by questioning architectural decisions, and inappropriately assuming Scrum Master responsibilities. Described as a "tyrant" or "despot," this PO exhibited extremely poor communication skills and preferred dictating rather than collaborating. When Deniz attempted to address these issues, the situation became so toxic that it affected Deniz's health, ultimately leading to their decision to leave the project. The PO subsequently claimed no Scrum Master was needed. Deniz reflects that sometimes the best option is to recognize when a situation cannot be changed and to move on. Self-reflection Question: What boundaries would you establish with a dominant Product Owner, and at what point would you decide that the situation cannot be improved? [The Scrum Master Toolbox Podcast Recommends]

Product innovation in banking faces significant challenges, including legacy systems, regulatory constraints, risk aversion, and the need to balance digital transformation with traditional services. In this episode of Banking Transformed, we explore the dynamic landscape of banking product management with Puneet Chhahira, VP and Head of Product Management and Marketing at Infosys Finacle. Our conversation reveals how financial products are evolving beyond traditional services to meet changing customer expectations and technological possibilities. Puneet shares valuable insights on how banks can foster innovation cultures, accelerate digital transformation, and effectively implement AI technologies to enhance both product development and customer experiences. We also discuss the critical role leadership plays in driving these changes and how banks can balance technological advancement with human-centered design principles.

In this episode, join Thomas Borders, Vice President, Operations, DHL Supply Chain and Drew Taranto, Vice President, Product Management, eCommerce & Returns, DHL Supply Chain, as they discuss the recent acquisition of Inmar Supply Chain Solutions, a future-forward strategy and customer returns experiences.  

Highlights from this week's conversation include:Pranav's Background and Journey in Data (1:10)Backstory of Mooncake Labs (2:05)PostgreSQL as a Force (4:47)Curiosity in Product Management (7:33)Challenges with Iceberg (11:12)Go-to-Market Strategy (13:52)Building Community Engagement (15:56)Importance of Feedback (18:26)AI Integration in Mooncake Labs (21:29)Innovation in data interaction (23:49)PostgreSQL and startup growth (28:41)Core component of business strategy (31:20)The Origin of the name Mooncake Labs (34:12)Upcoming Product Release (38:40)Connecting with Mooncake Labs and Parting Thoughts (42:49)The Data Stack Show is a weekly podcast powered by RudderStack, the CDP for developers. Each week we'll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data.RudderStack helps businesses make the most out of their customer data while ensuring data privacy and security. To learn more about RudderStack visit rudderstack.com.

In this special episode, live from Emerson Exchange, Hydrocarbon Processing sat down with Marcelo Carugo, Vice President of Industry Solution Consulting and Customer Success and Doug Cooper, Director, Product Management, both from Emerson, to discuss new digital pathways and solutions for monitoring corrosion in the global refining industry.

In this post-RSAC 2025 Brand Story, Marco Ciappelli catches up with Steve Schlarman, Senior Director of Product Management at Archer, to discuss the evolving intersection of GRC, AI, and business value. From regulatory overload to AI-enhanced policy generation, this conversation explores how meaningful innovation—grounded in real customer needs—is shaping the future of risk and compliance.Not All AI Is Created Equal: The Archer ApproachRSAC 2025 was buzzing with innovation, but for Steve Schlarman and the Archer team, it wasn't about showing off shiny new toys—it was about proving that AI, when used with purpose and context, can truly enhance the risk and compliance function.Steve, Senior Director of Product Management at Archer, breaks down how Archer Evolve and the recent integration of Compliance.ai are helping organizations address regulatory change in a more holistic, automated, and scalable way. With silos still slowing down many companies, the need for tools that actually do something is more urgent than ever.From Policy Generation to Risk NarrativesOne of the most practical applications discussed? Using AI not just to detect risk, but to help write better risk statements, control documentation, and even policy language that actually communicates clearly. Steve explains how Archer is focused on closing the loop between data and business impact—translating technical risk outputs into narratives the business can actually act on.AI with a Human TouchAs Marco notes, AI in cybersecurity has moved from hype to hesitation to strategy. Steve is candid: some customers are still on the fence. But when AI is delivered in a contextual way, backed by customer-driven innovation, it becomes a bridge—not a wedge—between people and process. The key is not AI for the sake of AI, but for solving real, grounded problems.What's Next in Risk? Better ConversationsLooking ahead, Schlarman sees a shift from “no, we can't” to “yes, and here's how.” With a better grasp on loss exposure and control costs, the business conversation is changing. AI-powered storytelling and smart interfaces might just help risk teams have their most effective conversations yet.From regulatory change to real-time translation of risk data, this is where tech meets trust.⸻Guest: Steve Schlarman, Senior Director, Product Management, Archert | https://www.linkedin.com/in/steveschlarman/ResourcesLearn more and catch more stories from Archer: https://www.itspmagazine.com/directory/archerLearn more and catch more stories from RSA Conference 2025 coverage: https://www.itspmagazine.com/rsac25______________________Keywords:steve schlarman, marco ciappelli, rsac2025, archer evolve, compliance.ai, regulatory change, grc, risk management, ai storytelling, cybersecurity, compliance, brand story, rsa conference, cybersecurity strategy, risk communication, ai in compliance, automation, contextual ai, integrated risk management, business risk narrative, itspmagazine______________________Catch all of our event coverage: https://www.itspmagazine.com/technology-and-cybersecurity-conference-coverageWant to tell your Brand Story Briefing as part of our event coverage? Learn More 

Do you want to hear a story about stifling growth and creativity through the lens of one developer's personal story?You're in luck! Join Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel as they watch and react to Theo's YouTube video: "Being a good engineer kinda sucks," April 28, 2025.It's a tale about the tension between excelling at your craft versus navigating organizational politics and dysfunction. That's right, today, we're talking about themes of career development, team dynamics, and leadership, so feel free to stick around for our thoughts on these and:The sustainability trap of overworking to meet unrealistic expectationsHow organizational politics can punish innovation and excellenceThe importance of product sense vs. documentation-driven developmentFinding and nurturing relationships with like-minded professionals#Leadership #ProductManagement #CareerDevelopment #TechCareersLINKS= = = = = = = = = = = =YouTubeAppleSpotifyREFERENCES= = = = = = = = = = = =Check Out Theo's Video here: https://www.youtube.com/watch?v=3VuM1GCadt4...and his YouTube Channel: https://www.youtube.com/@t3dotgg...and his website: https://t3.gg/MUSIC= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

AI is moving beyond passive outputs toward autonomous action. In this episode, John Stackhouse and Sonia Sennik explore Agentic AI, a new class of AI systems that can reason, plan, and take initiative with limited human oversight. These systems represent a major evolution beyond traditional and generative AI, capable of real-time adaptation and complex decision-making.They're joined by Adel El Hallak, Senior Director of Product Management at NVIDIA AI Enterprise, and Jacomo Corbo, CEO and Co-Founder of PhysicsX. Adel shares insights from his work delivering secure, scalable AI platforms for enterprise, while Jacomo draws on deep experience deploying AI in high-performance engineering contexts, including Formula 1 and advanced manufacturing.Together, they unpack how agentic AI is already being deployed, the economic opportunities at stake, and the roadmaps and ethical considerations businesses need to navigate as AI agents become a force in real-world operations.

GoldenGate 23ai takes security seriously, and this episode unpacks everything you need to know. GoldenGate expert Nick Wagner breaks down how authentication, access roles, and encryption protect your data.   Learn how GoldenGate integrates with identity providers, secures communication, and keeps passwords out of storage. Understand how trail files work, why they only store committed data, and how recovery processes prevent data loss.   Whether you manage replication or just want to tighten security, this episode gives you the details to lock things down without slowing operations.   Oracle GoldenGate 23ai: Fundamentals: https://mylearn.oracle.com/ou/course/oracle-goldengate-23ai-fundamentals/145884/237273 Oracle University Learning Community: https://education.oracle.com/ou-community LinkedIn: https://www.linkedin.com/showcase/oracle-university/ X: https://x.com/Oracle_Edu   Special thanks to Arijit Ghosh, David Wright, Kris-Ann Nansen, Radhika Banka, and the OU Studio Team for helping us create this episode.   --------------------------------------------------------------   Episode Transcript: 00:00 Welcome to the Oracle University Podcast, the first stop on your cloud journey. During this series of informative podcasts, we'll bring you foundational training on the most popular Oracle technologies. Let's get started! 00:25 Lois: Hello and welcome to the Oracle University Podcast! I'm Lois Houston, Director of Innovation Programs with Oracle University, and with me is Nikita Abraham, Team Lead: Editorial Services.  Nikita: Welcome, everyone! This is our fourth episode on Oracle GoldenGate 23ai. Last week, we discussed the terminology, different processes and what they do, and the architecture of the product at a high level. Today, we have Nick Wagner back with us to talk about the security strategies of GoldenGate. 00:56 Lois: As you know by now, Nick is a Senior Director of Product Management for GoldenGate at Oracle. He's played a key role as one of the product designers behind the latest version of GoldenGate. Hi Nick! Thank you for joining us again. Can you tell us how GoldenGate takes care of data security? Nick: So GoldenGate authentication and authorization is done in a couple of different ways. First, we have user credentials for GoldenGate for not only the source and target databases, but also for GoldenGate itself. We have integration with third-party identity management products, and everything that GoldenGate does can be secured. 01:32 Nikita: And we must have some access roles, right? Nick: There's four roles built into the GoldenGate product. You have your security role, administrator, operator, and user. They're all hierarchical. The most important one is the security user. This user is going to be the one that provides the administrative tasks. This user is able to actually create additional users and assign roles within the product. So do not lose this password and this user is extremely important. You probably don't want to use this security user as your everyday user. That would be your administrator. The administrator role is able to perform all administrative tasks within GoldenGate. So not only can they go in and create new extracts, create new replicats, create new distribution services, but they can also start and stop them. And that's where the operator role is and the user role. So the operator role allows you to go in and start/stop processes, but you can't create any new ones, which is kind of important. So this user would be the one that could go in and suspend activity. They could restart activity. But they can't actually add objects to replication. The user role is really a read-only role. They can come in. They can see what's going on. They can look at the log files. They can look at the alerts. They can look at all the watches and see exactly what GoldenGate is doing. But they're unable to make any changes to the product itself. 02:54 Lois: You mentioned the roles are hierarchical in nature. What does that mean? Nick: So anything that the user role does can be done by the operator. Anything that the operator and user roles can do can be done by the administrator. And anything that the user, operator, and administrator roles do can be done by the security role. 03:11 Lois: Ok. So, is there a single sign-on available for GoldenGate? Nick: We also have a password plugin for GoldenGate Connections. A lot of customers have asked for integration with whatever their single sign-on utility is, and so GoldenGate now has that with GoldenGate 23ai. So these are customer-created entities. So, we have some examples that you can use in our documentation on how to set up an identity provider or a third-party identity provider with GoldenGate. And this allows you to ensure that your corporate standards are met. As we started looking into this, as we started designing it, every single customer wanted something different. And so instead of trying to meet the needs for every customer and every possible combination of security credentials, we want you to be able to design it the way you need it. The passwords are never stored. They're only retrieved from the identity provider by the plugin itself. 04:05 Nikita: That's a pretty important security aspect…that when it's time to authenticate a user, we go to the identity provider. Nick: We're going to connect in and see if that password is matching. And only then do we use it. And as soon as we detect that it's matched, that password is removed. And then for the extract and replicats themselves, you can also use it for the database, data source, and data target connections, as well as for the GoldenGate users. So, it is a full-featured plugin. So, our identity provider plugin works with IAM as well as OAM. These are your standard identity manager authentication methods. The standard one is OAuth 2, as well as OIDC. And any Identity Manager that uses that is able to integrate with GoldenGate. 04:52 Lois: And how does this work? Nick: The way that it works is pretty straightforward. Once the user logs into the database, we're going to hand off authentication to the identity provider. Once the identity provider has validated that user's identity and their credentials, then it comes back to GoldenGate and says that user is able to log in to either GoldenGate or the application or the database. Once the user is logged in, we get that confirmation that's been sent out and they can continue working through GoldenGate. So, it's very straightforward on how it works. There's also a nice little UI that will help set up each additional user within those systems. All the communication is also secured as well. So any communication done through any of the GoldenGate services is encrypted using HTTPS. All the REST calls themselves are all done using HTTPS as well. All the data protection calls and all the communication across the network when we send data across a distribution service is encrypted using a secure WebSocket. And there's also trail file encryption at the operating system level for data at REST. So, this really gives you the full level of encryption for customers that need that high-end security. GoldenGate does have an option for FIPS 140-2 compliance as well. So that's even a further step for most of those customers. 06:12 Nikita: That's impressive! Because we want to maintain the highest security standards, right? Especially when dealing with sensitive information. I now want to move on to trail files. In our last episode, we briefly spoke about how they serve as logs that record and track changes made to data. But what more can you tell us about them, Nick? Nick: There's two different processes that write to the trail files. The extract process will write to the trail file and the receiver service will write to the trail file. The extract process is going to write to the trail file as it's pulling data out of that source database. Now, the extract process is controlled by a parameter file, that says, hey, here's the exact changes that I'm going to be pulling out. Here's the tables. Here's the rows that I want. As it's pulling that data out and writing it to the trail files, it's ensuring that those trail files have enough information so that the replicat process can actually construct a SQL statement and apply that change to that target platform. And so there's a lot of ways to change what's actually stored in those trail files and how it's handled. The trail files can also be used for initial loads. So when we do the initial load through GoldenGate, we can grab and write out the data for those tables, and that excludes the change data. So initial loads is pulling the data directly from the tables themselves, whereas ongoing replication is pulling it from the transaction logs. 07:38 Lois: But do we need to worry about rollbacks? Nick: Our trail files contain committed data only and all data is sequential. So this is two important things. Because it contains committed data only, we don't need to worry about rollbacks. We also don't need to worry about position within that trail file because we know all data is sequential. And so as we're reading through the trail file, we know that anything that's written in a prior location in that trial file was committed prior to something else. And as we get into the recovery aspects of GoldenGate, this will all make a lot more sense. 08:13 Lois: Before we do that, can you tell us about the naming of trail files? Nick: The trail files as far as naming, because these do reside on the operating system, you start with a two-letter trail file abbreviation and then a nine-digit sequential value. So, you almost look at it as like an archive log from Oracle, where we have a prefix and then an affix, which is numeric. Same kind of thing. So, we have our two-letter, in this case, an ab, and then we have a nine-digit number. 08:47 Transform the way you work with Oracle Database 23ai! This cutting-edge technology brings the power of AI directly to your data, making it easier to build powerful applications and manage critical workloads. Want to learn more about Database 23ai? Visit mylearn.oracle.com to pick from our range of courses and enroll today! 09:12 Nikita: Welcome back! Ok, Nick. Let's get into the GoldenGate recovery process. Nick: When we start looking at the GoldenGate recovery process, it essentially makes GoldenGate kind of point-in-time like. So on that source database, you have your extract process that's going to be capturing data from the transaction logs. In the case of Oracle, the Oracle Database is actually going to be reading those transaction logs from us and passing the change records directly to GoldenGate. We call them an LCR, Logical Change Record. And so the integrated extract and GoldenGate, the extract portion tells the database, hey, I'm now going to be interested in the following list of tables. And it gives a list of tables to that internal component, the log mining engine within the database. And it says, OK, I'm now pulling data for those tables and I'm going to send you those table changes. And so as the extract process gets sent those changes, it's going to have checkpoint information. So not only does it know where it was pulling data from out of that source database, but what it's also writing to the trail file. The trail files themselves are all sequential and they have only committed data, as we talked about earlier. The distribution service has checkpoint information that says, hey, I know where I'm reading from in the previous trail file, and I know what I've sent across the network. The receiver service is the same thing. It knows what it's receiving, as well as what it's written to the trail file and the target system. The replicat also has a checkpoint. It knows where it's reading from in the trail file, and then it knows what it's been applying into that target database.  This is where things start to become a little complicated. Our replicat process in most cases are parallel, so it'll have multiple threads applying data into that target database. Each of those threads is applying different transactions. And because of the way that the parallelism works in the replicat process, you can actually get situations where one replicat thread might be applying a transaction higher than another thread. And so you can eliminate that sequential or serial aspect of it, and we can get very high throughput speeds to the replicat. But it means that the checkpoint needs to be kind of smart enough to know how to rebuild itself if something fails. 11:32 Lois: Ok, sorry Nick, but can you go through that again? Maybe we can work backwards this time?  Nick: If the replicat process fails, when it comes back up, it's going to look to its checkpoint tables inside that target database. These checkpoint tables keep track of where each thread was at when it crashed. And so when the replicat process restarts, it goes, oh, I was applying these threads at this location in these SCNs. It'll then go and read from the trail file and say, hey, let me rebuild that data and it only applies transactions that it hasn't applied yet to that target system. There is a synchronized replicat command as well that will tell a crashed replicat to say, hey, bring all your threads up to the same high watermark. It does that process automatically as it restarts and continues normal replication. But there is an option to do it just by itself too. So that's how the replicat kind of repairs and recovers itself. It'll simply look at the trail files. Now, let's say that the replicat crashed, and it goes to read from the trail files when it restarts and that trail profile is missing. It'll actually communicate to the distribution, or excuse me, to the receiver service and say, hey, receiver service, I don't have this trail file. Can you bring it back for me? And the receiver service will communicate downstream and say, hey, distribution service, I need you to resend me trail find number 6. And so the distribution service will resend that trail file so that the replicat can reprocess it. So it's often nice to have redundant environments with GoldenGate so we can have those trail files kind of around for availability. 13:13 Nikita: What if one of these files gets corrupted? Nick: If one of those trail files is corrupt, let's say that a trail file on the target site became corrupt and the replicat can't read from it for one reason or another. Simply stop the replicat process, delete the corrupt trail file, restart the replicat process, and now it's going to rebuild that trail file from scratch based on the information from the source GoldenGate environment. And so it's very recoverable. Handles it all very well. 13:40 Nikita: And can the extract process bounce back in the same way? Nick: The extract process can also recover in a similar way. So if the extract process crashes, when it restarts itself, there's a number of things that it does. The first thing is it has to rebuild any open transactions. So it keeps all sorts of checkpoint information about the oldest transaction that it's keeping track of, any open transactions that haven't been committed, and any other transactions that have been committed that it's already written to the trail file. So as it's reprocessing that data, it knows exactly what it's committed to trail and what hasn't been committed. And there's a number of ways that it does this.  There's two main components here. One of them is called bounded recovery. Bounded recovery will allow you to set a time limit on transactions that span a certain length of time that they'll actually get flushed out to disk on that GoldenGate Hub. And that way it'll reduce the amount of time it takes GoldenGate to restart the extract process. And the other component is cache manager. Cache manager stores uncommitted transactions. And so it's a very elegant way of rebuilding itself from any kind of failure. You can also set up restart profiles so that if any process does crash, the GoldenGate service manager can automatically restart that service an x number of times across y time span. So if I say, hey, if my extract crashes, then attempt to restart it 100 times every 5 seconds. So there's a lot of things that you can do there to make it really nice and automatic repair itself and automatically resilient.  15:18 Lois: Well, that brings us to the end of this episode. Thank you, Nick, for going through the security strategies and recovery processes in such detail. Next week, we'll look at the installation of GoldenGate. Nikita: And if you want to learn more about the topics we discussed today, head over to mylearn.oracle.com and take a look at the Oracle GoldenGate 23ai Fundamentals course. Until next time, this is Nikita Abraham… Lois: And Lois Houston signing off! 15:44 That's all for this episode of the Oracle University Podcast. If you enjoyed listening, please click Subscribe to get all the latest episodes. We'd also love it if you would take a moment to rate and review us on your podcast app. See you again on the next episode of the Oracle University Podcast.

BONUS: Marcelo Calbucci reveals Amazon's secret innovation framework that transforms product development! Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this BONUS episode, we explore "The PRFAQ Framework" (visit also the website) with author Marcelo Calbucci. He shares how Amazon's innovative approach to product development can be adapted by founders, product managers, and teams across industries. Learn how this powerful methodology creates alignment, clarifies vision, and ensures customer-centricity in product development. The Origins of PRFAQ "I learned the PR FAQ method at Amazon and realized this is a great tool that would be valuable for founders and product leaders." Marcelo Calbucci shares how his experience at Amazon introduced him to the PRFAQ framework—a structured approach to product ideation and development. He explains how this methodology transformed his thinking about innovation and why he felt compelled to share it with a wider audience through his book. The framework addresses a critical gap he observed in how teams approach product development, often lacking the clarity and customer focus needed for success. Understanding the PRFAQ Framework "PR FAQ stands for press release and frequently asked questions—it's a method to talk about and define a vision for the product." The PRFAQ framework is a six-page document with a highly prescriptive structure. Marcelo breaks down the components: Page 1: A press release announcing the product Page 2+: Customer FAQ addressing potential questions Page 3+: Internal FAQ covering implementation details This document serves as the foundation for product development, helping teams align on vision and strategy before diving into execution. Marcelo emphasizes that the framework forces teams to articulate the "why" behind their work, not just the "what" and "how." The Alignment Challenge "Challenge: pick a few people from your organization, ask each one 'why are we doing this?' Chances are you will get a different answer from different people." One of the most significant challenges in product development is the lack of alignment across teams. Marcelo highlights how common it is for team members to have different understandings of product goals and strategy. Without a shared vision, teams risk building features that don't solve the right problems or address customer needs effectively. The PRFAQ framework creates alignment by documenting and socializing product vision in a consistent format that encourages discussion and feedback. Practical Implementation Tips "Use the PRFAQ as a textual document, instead of a PowerPoint presentation—the discipline of writing helps clarify thinking." Marcelo offers several practical tips for implementing the PRFAQ approach effectively: Write things out in paragraphs rather than bullet points Consider writing the FAQs before the press release Use the document as a tool for discussion, not as a polished deliverable Conduct review sessions with peers, team members, and stakeholders Focus on substance over style—the goal is to discover feedback He emphasizes that the act of writing forces clearer thinking and exposes gaps in logic or understanding that might otherwise remain hidden. The Amazon Way "At Amazon, every product starts with a PRFAQ. It starts with someone having an idea. The first thing they do is to write the PRFAQ." Marcelo provides insight into how Amazon implements this framework across the organization. Every product initiative begins with a PRFAQ document that articulates the vision and strategy. Teams spend time discussing and refining this document before moving into execution. This methodical approach allows Amazon to get early feedback on ideas, helping to identify potential issues before significant resources are invested. The framework has been a cornerstone of Amazon's ability to innovate consistently across diverse product areas. Customer-Centricity in Practice "Here's one lesson about product leadership: understand the problems better than even the customer understands them." The customer-centric nature of the PRFAQ framework is one of its greatest strengths. By forcing teams to anticipate customer questions and articulate benefits from their perspective, the framework ensures products are built to solve real problems. Marcelo explains that sometimes the "customer" might be internal, but the principle remains the same—deeply understanding the problems before proposing solutions. This approach has proven particularly effective at Amazon, where customer obsession is a core value. Learning from the Book Development Process "In interviewing teams using the method, I discovered that the problem was convincing the whole team about the PRFAQ method." Interestingly, Marcelo applied the PRFAQ framework to the development of his own book. Through this meta-application, he discovered that the biggest challenge wasn't explaining the method itself but convincing entire teams to adopt it. This insight shaped the book's approach—making product strategy discussions less academic and more practical. He focused on providing concrete examples and templates that teams could immediately apply to their work. Resources for Deeper Learning "Read examples first, pay attention to how you write the phrases in the document." For listeners wanting to explore the PRFAQ framework further, Marcelo recommends starting with examples to understand the tone and structure. His book website offers resources and templates to help teams implement the framework. He emphasizes that seeing the framework in action is often more valuable than theoretical discussions, which is why he includes numerous examples in his book and supplementary materials. About Marcelo Calbucci Marcelo Calbucci is a founder, product and engineering leader, and innovation expert passionate about solving customers' biggest challenges through software. With over two decades of experience, he has launched dozens of products across industries and mentored nearly a thousand founders and professionals, shaping the future of product development and innovation. Marcelo Calbucci is the author of "The PRFAQ Framework: Adapting Amazon's Innovation Framework to Work for You," which describes Amazon's PRFAQ method—a strategic approach designed to refine and present new product ideas by focusing on customer-centric narratives. You can link with Marcelo Calbucci on LinkedIn and connect with Marcelo Calbucci on Substack.

In this season 5 episode of First Look ETF, Stephanie Stanton ‪@etfguide‬ examines the latest ETF marketplace trends with NYSE and guests. The guest lineup for this episode includes:1. Maital Legum, NYSE2. Joe Becker, Director, Product Management at Innovator ETFs 3. Clark Allen, CFA, CPA, CAIA, Head of ETFs at Horizon Investments 4. Maurits Pot, Founder & CEO at Tema ETFs (X-feed @TemaETFs)*********First Look ETF is sponsored by the New York Stock ExchangeLearn more at https://www.ETFCentral.comWatch us on YouTube (Link http://www.youtube.com/etfguide)Follow us on Twitter @ETFguide (Link https://twitter.com/etfguide)Visit us at ETFguide.com (https://www.etfguide.com)

Simina Fodor: Why the 'Why' Matters—Product Owner Communication Lessons Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: Transparency and Customer Focus This exemplary Product Owner shaped Simina's entire view of product management and even inspired her to consider a future transition to that role. Despite not having a traditional product background (coming instead from support), this PO demonstrated exceptional openness to both giving and receiving feedback. They consistently explained the logic behind decisions, sharing the "why" that motivated their priorities. What truly set them apart was bringing customer perspectives and use cases directly to the team, helping developers understand the features through the lens of personas and user scenarios. The PO's transparency extended to their own professional journey, openly sharing how they grew into the role, which created an atmosphere of continuous learning and development. The Bad Product Owner: The Ghost Commander This experienced Product Owner approached the role with a command-and-control mindset carried over from previous Project Management experience, believing that backlog grooming was "beneath them." Essentially a ghost to the team, they avoided retrospectives while issuing constantly shifting priorities with little explanation or logic. The PO would issue commands and demand immediate responses without considering consequences, creating a toxic environment that threatened to destroy team morale. Simina recommends coaching such Product Owners on agile mindset principles and seeking leadership support when necessary to prevent team deterioration. Self-reflection Question: How can you effectively bridge the gap between command-and-control Product Owners and teams seeking more transparency and collaboration? [Scrum Master Toolbox Podcast Recommends]

In this first installment of a two-part series, ASX 25 explores the complex issue of pharmacy access in Las Vegas. As patient needs evolve and systemic challenges persist, industry leaders discuss the innovations and partnerships shaping the future of pharmacy care. Featured Guests: Colin Banas, MD, MHA – Chief Medical Officer, DrFirst Drew Hunsinger – VP of Product Management, DrFirst Fran Gregory – Vice President, Cardinal Health Matthew Lunde & Sabeen Hansi – Walmart Morgan Lee Renee – Rayburg Matt Gilbert – Chief Commercial Officer, RxSafe Keith Kallmes – Healthcare Innovator Interview hosted by Rich Brooks Hear how organizations are addressing barriers, adopting technology, and creating pathways to more equitable and efficient pharmacy services in Las Vegas and beyond.

The world of cloud security is evolving at breakneck speed. Are traditional tools and strategies enough to combat the sophisticated threats of tomorrow? In this episode, we're joined by Elad Koren, Vice President of Product Management from Palo Alto Networks, to explore the dynamic journey of cloud security.Elad shares his insights on how the landscape has shifted, moving beyond the era of CSPM and CNAPP as standalone solutions. We delve into why a cloud-aware Security Operations Center (SOC) is no longer a luxury but a necessity, and what "runtime security" truly means in today's complex, multi-cloud environments.The conversation also tackles the double-edged sword of Artificial Intelligence, how it's empowering both attackers with new capabilities and defenders with advanced tools. Elad discusses the critical considerations for organizations undergoing digital transformation, the importance of AI governance, and provides actionable advice for companies at all stages of their cloud adoption journey, from securing code from day one to building holistic visibility across their entire infrastructure.Guest Socials - Elad's Linkedin Podcast Twitter - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@CloudSecPod⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠If you want to watch videos of this LIVE STREAMED episode and past episodes - Check out our other Cloud Security Social Channels:-⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cloud Security Podcast- Youtube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cloud Security Newsletter ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Cloud Security BootCamp⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠If you are interested in AI Cybersecurity, you can check out our sister podcast -⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ AI Cybersecurity PodcastQuestions asked:(00:00) Introduction(01:38) How has Cloud Security Evolved?(04:21) Why CNAPP is not enough anymore?(07:13) What is runtime security?(07:54) Impact of AI on Cloud Security(11:41) What to include in your cybersecurity program in 2025?(16:47) The Fun SectionThank you to this episode's sponsor - PaloAlto Networks Resources discussed during the episode:PaloAlto Networks RSAC Announcement 1PaloAlto Networks RSAC Announcement 2

Join us for an engaging episode of the Product Thinking Podcast as I speak with Mario Rodriguez, Chief Product Officer at GitHub, about the transformative role of AI in product management and development.In this episode, Mario discusses the integration of AI into GitHub's strategy, particularly through GitHub Copilot, and how it leverages AI to improve creativity in software development.Mario provides a deep dive into how GitHub Copilot is changing the developer's landscape by freeing them from mundane tasks and allowing them to focus more on creative problem-solving. He also shares his vision for the future of software development and the role AI will play in it.Listen in to learn how AI can be a powerful tool to amplify productivity and creativity in your product management strategy.You'll hear us talk about:08:22 - Reimagining Developer ToolsMario talks about how GitHub Copilot started as an AI-native product, focusing on augmenting human creativity rather than replacing it, and how it strategically integrates with existing developer workflows.24:12 - Surprises in Copilot AdoptionDiscover the unexpected ways developers used GitHub Copilot and how it challenged initial assumptions about product acceptance and success in the market.32:27 - The Future of Product Management with AIExplore how AI is shaping the product management field and what it means for the role of product managers in this fast-evolving industry.Episode resources:Mario on LinkedIn: https://www.linkedin.com/in/mariorodriguez3/Github Copilot: https://github.com/features/copilotCheck our new course: https://productinstitute.com/p/mastering-product-strategy-overviewTimestamps:00:00 Introduction02:45 Dear Melissa04:52 From Microsoft to GitHub CPO13:13 Failing toward the right UX for Copilot16:23 Using evals and metrics to refine AI models24:03 Seeing Copilot in the wild: surprises and adoption29:16 AI's role in augmenting vs. replacing developers36:26 Embedding AI into product strategy and practice

Dive into San Diego's evolving product management landscape with Vidya Dinamani as she announces the inaugural Product Management Summit. Learn how the local tech ecosystem has matured and why bringing world-class product leadership to San Diego matters. Key Topics: • San Diego Product Management Summit (June 5-6) • Evolution from Intuit leadership to Product Rebels • Building Product Tank's 2,500+ member community • Customer-centric product development methodologies • San Diego's maturing tech ecosystem   Links & Resources: Product Management Summit Product Rebeles   Connect with Vidya: LinkedIn: Vidya Dinamani Connect with Neal: LinkedIn: Neal Bloom Twitter: @NealBloom

After five years of building a coaching business dedicated to helping product managers advance their careers, I'm passing the mic to someone who deeply understands the mission and is ready to take it even further.In this special episode of productmanagHER, I sat down with Jess Sherlock, the current owner of the SPRINT and SCALE Product Management Coaching Programs, and the force behind the fresh podcast, AFTER THE CERT: Helping Product Managers Get Unstuck. Together, we reflected on the journey that led us here and explore what the next generation of Product Management Career Coaching looks like.This isn't just a conversation about transition. It's a powerful exploration of growth, mentorship, and what everyday product managers really need to thrive in today's fast-moving world.Whether you're navigating a plateau, stepping into leadership, looking for a new job, or seeking support beyond certifications, this episode will leave you feeling seen and reminded that the best kind of growth often happens beneath the surface.Learn more about the new AFTER THE CERT: Helping Product Managers Get Unstuck podcast at afterthecert.com/podcast. If, deep down in your gut, you know you can benefit from a career coach who intimately understands the Product space to help grow your career, touch base with Jess. Learn more here at https://www.jesssherlock.com. Everything you need to know about getting support to land your Product job faster via SPRINT, nail the first 90 days in the new Product job via SCALE, or get support with the rut you're in to get the promotion via SHINE is all there. At the very least, connect with Jess on LinkedIn here: https://www.linkedin.com/in/jess-sherlock.While you're there, connect with me, too: https://www.linkedin.com/in/blairpresley. Are you curious to learn more about Product coaching? Visit blairpresley.com to get started.

In this episode, Carlos Gonzalez de Villaumbrosia interviews Manuel Bronstein, Chief Product Officer at Roblox. Roblox is not just a video game—it's a platform that enables people to play, create, and build businesses in immersive virtual worlds. With over 85 million daily active users growing at 20% year-over-year, Roblox has paid out more than $923 million to its creator community in 2024 alone.Manuel brings extensive experience from leading roles at major tech platforms including Xbox, Zynga, YouTube, and Google Assistant. As Roblox's CPO, he oversees the platform's product strategy and development, focusing on creating tools and systems that empower creators while maintaining trust and safety at scale.In this episode, we'll explore:- The evolution of Roblox from gaming platform to virtual economy- How Roblox manages its creator marketplace and virtual economy- Manuel's product leadership principles and frameworks- Strategies for maintaining startup culture while scaling- The future of virtual worlds and immersive platformsChapters:(00:00)

In episode 135 of Cybersecurity Where You Are, Sean Atkinson is joined live at RSAC Conference 2025 by five attendees, including two Center for Internet Security® (CIS®) employees. He conducts a lightning chat with each attendee to get their thoughts about the conference, how it reflects the changing cybersecurity industry, and the role CIS plays in this ongoing evolution. Here are some highlights from our episode:00:40. Stephanie Gass, Sr. Director of Information Security at CISHow to start creating a policy and make it effective through implementation processesA transition to an approach integrating mappings for CIS security best practicesThe use of GenAI and security champions to make this transition04:08. Brad Bock, Director of Product Management at ChainguardBuilding and compiling security from the ground up in open-source container imagesTrusting pre-packaged software in an increasingly complex worldSupport of customer compliance with attestation, SBOMs, and vulnerability remediation07:43. Stephane Auger, Vice President Technologies and CISO at Équipe MicrofixCustomer awareness and other top challenges for MSPs and MSSPsThe use of case studies and referrals to communicate the importance of cybersecurityA growing emphasis on cyber risk insurance as media attention around breaches grows11:36. Brent Holt, Director of Cybersecurity Technology at Edge Solutions LLCHow the CIS Critical Security Controls facilitates a consultative approach to customersThe importance of knowing where each company is in their use of GenAIMapping elements of a portfolio to CIS security best practices17:23. Mishal Makshood, Sr. Cloud Security Account Executive at CISThe use of learning and research to investigate GenAI's utility for CISAn aspiration to scale efficiency and drive improvements with GenAI trainingA reminder to augment human thought, not replace it, with GenAIResourcesEpisode 63: Building Capability and Integration with SBOMsMapping and ComplianceCybersecurity for MSPs, MSSPs, & ConsultantsEpisode 130: The Story and Future of CIS Thought LeadershipIf you have some feedback or an idea for an upcoming episode of Cybersecurity Where You Are, let us know by emailing podcast@cisecurity.org.

Who coaches PMs if Directors or CPOs don't understand how features get built? ...or don't understand how to build a strategy?Join Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel as we analyze Ravi Mehta's PM competency framework and debate which skills actually matter at each level of product management!#ProductManagement #Leadership #ProductStrategyREFERENCES"How to Become a Peak Product Manager" by Ravi Mehta: https://www.ravi-mehta.com/product-manager-skills/= = = = = = = = = = = =LINKS Arguing Agile: http://arguingagile.comYouTube: https://youtu.be/d9byEWuGbBoSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Welcome to another power-packed episode of the FinTech Hunting Podcast, hosted by Michael Hammond!In this episode, we're joined by Nick Belenky, Managing Director of Solution Sales, and Matt Dowd, VP of Product Management at ICE Mortgage Technology, two of the brightest minds reshaping the mortgage tech space. If you're a lender, LO, or fintech leader navigating today's volatile market—this is the strategic blueprint you've been waiting for.

Agentic AI is equally as daunting as it is dynamic. So…… how do you not screw it up? After all, the more robust and complex agentic AI becomes, the more room there is for error. Luckily, we've got Dr. Maryam Ashoori to guide our agentic ways. Maryam is the Senior Director of Product Management of watsonx at IBM. She joined us at IBM Think 2025 to break down agentic AI done right. Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Have a question? Join the convo here.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:Agentic AI Benefits for EnterprisesWatson X's New Features & AnnouncementsAI-Powered Enterprise Solutions at IBMResponsible Implementation of Agentic AILLMs in Enterprise Cost OptimizationDeployment and Scalability EnhancementsAI's Impact on Developer ProductivityProblem-Solving with Agentic AITimestamps:00:00 AI Agents: A Business Imperative06:14 "Optimizing Enterprise Agent Strategy"09:15 Enterprise Leaders' AI Mindset Shift09:58 Focus on Problem-Solving with Technology13:34 "Boost Business with LLMs"16:48 "Understanding and Managing AI Risks"Keywords:Agentic AI, AI agents, Agent lifecycle, LLMs taking actions, WatsonX.ai, Product management, IBM Think conference, Business leaders, Enterprise productivity, WatsonX platform, Custom AI solutions, Environmental Intelligence Suite, Granite Code models, AI-powered code assistant, Customer challenges, Responsible AI implementation, Transparency and traceability, Observability, Optimization, Larger compute, Cost performance optimization, Chain of thought reasoning, Inference time scaling, Deployment service, Scalability of enterprise, Access control, Security requirements, Non-technical users, AI-assisted coding, Developer time-saving, Function calling, Tool calling, Enterprise data integration, Solving enterprise problems, Responsible implementation, Human in the loop, Automation, IBM savings, Risk assessment, Empowering workforce.Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info)

Today, I'm chatting with Stuart Winter-Tear about AI product management. We're getting into the nitty-gritty of what it takes to build and launch LLM-powered products for the commercial market that actually produce value. Among other things in this rich conversation, Stuart surprised me with the level of importance he believes UX has in making LLM-powered products successful, even for technical audiences.     After spending significant time on the forefront of AI's breakthroughs, Stuart believes many of the products we're seeing today are the result of FOMO above all else. He shares a belief that I've emphasized time and time again on the podcast–product is about the problem, not the solution. This design philosophy has informed Staurt's 20-plus year-long career, and it is pivotal to understanding how to best use AI to build products that meet users' needs.   Highlights/ Skip to  Why Stuart was asked to speak to the House of Lords about AI (2:04) The LLM-powered products has Stuart been building recently (4:20) Finding product-market fit with AI products (7:44) Lessons Stuart has learned over the past two years working with LLM-power products (10:54)  Figuring out how to build user trust in your AI products (14:40) The differences between being a digital product manager vs. AI product manager (18:13) Who is best suited for an AI product management role (25:42) Why Stuart thinks user experience matters greatly with AI products (32:18) The formula needed to create a business-viable AI product (38:22)  Stuart describes the skills and roles he thinks are essential in an AI product team and who he brings on first (50:53) Conversations that need to be had with academics and data scientists when building AI-powered products (54:04) Final thoughts from Stuart and where you can find more from him (58:07)   Quotes from Today's Episode “I think that the core dream with GenAI is getting data out of IT hands and back to the business. Finding a way to overlay all this disparate, unstructured data and [translate it] to the human language is revolutionary. We're finding industries that you would think were more conservative (i.e. medical, legal, etc.) are probably the most interested because of the large volumes of unstructured data they have to deal with. People wouldn't expect large language models to be used for fact-checking… they're actually very powerful, especially if you can have your own proprietary data or pipelines. Same with security–although large language models introduce a terrifying amount of security problems, they can also be used in reverse to augment security. There's a lovely contradiction with this technology that I do enjoy.” - Stuart Winter-Tear (5:58) “[LLM-powered products] gave me the wow factor, and I think that's part of what's caused the problem. If we focus on technology, we build more technology, but if we focus on business and customers, we're probably going to end up with more business and customers. This is why we end up with so many products that are effectively solutions in search of problems. We're in this rush and [these products] are [based on] FOMO. We're leaving behind what we understood about [building] products—as if [an LLM-powered product] is a special piece of technology. It's not. It's another piece of technology. [Designers] should look at this technology from the prism of the business and from the prism of the problem. We love to solutionize, but is the problem the problem? What's the context of the problem? What's the problem under the problem? Is this problem worth solving, and is GenAI a desirable way to solve it? We're putting the cart before the horse.” - Stuart Winter-Tear (11:11) “[LLM-powered products] feel most amazing when you're not a domain expert in whatever you're using it for. I'll give you an example: I'm terrible at coding. When I got my hands on Cursor, I felt like a superhero. It was unbelievable what I could build. Although [LLM products] look most amazing in the hands of non-experts, it's actually most powerful in the hands of experts who do understand the domain they're using this technology. Perhaps I want to do a product strategy, so I ask [the product] for some assistance, and it can get me 70% of the way there. [LLM products] are great as a jumping off point… but ultimately [they are] only powerful because I have certain domain expertise.” - Stuart Winter-Tear (13:01) “We're so used to the digital paradigm. The deterministic nature of you put in X, you get out Y; it's the same every time. Probabilistic changes every time. There is a huge difference between what results you might be getting in the lab compared to what happens in the real world. You effectively find yourself building [AI products] live, and in order to do that, you need good communities and good feedback available to you. You need these fast feedback loops. From a pure product management perspective, we used to just have the [engineering] timeline… Now, we have [the data research timeline]. If you're dealing with cutting-edge products, you've got these two timelines that you're trying to put together, and the data research one is very unpredictable. It's the nature of research. We don't necessarily know when we're going to get to where we want to be.” - Stuart Winter-Tear (22:25) “I believe that UX will become the #1 priority for large language model products. I firmly believe whoever wins in UX will win in this large language model product world.  I'm against fully autonomous agents without human intervention for knowledge work. We need that human in the loop. What was the intent of the user? How do we get that right push back from the large language model to understand even the level of the person that they're dealing with? These are fundamental UX problems that are going to push UX to the forefront… This is going to be on UX to educate the user, to be able to inject the user in at the right time to be able to make this stuff work. The UX folk who do figure this out are going to create the breakthrough and create the mass adoption.” - Stuart Winter-Tear (33:42)

Retired rice breeder extraordinaire Steve Linscombe talks with Randy Ouzts from Nutrien, Tim Walker of HorizonAg, and Brian Ottis of RiceTec about the challenges of seed production, breeding methods, hybrid vs. pure line development, determining seeding rates, and how weather and technology shape the seed supply. Discover the cutting-edge practices and decisions that fuel the rice industry from the ground up. https://www.horizonseed.com https://nutrienagsolutions.com https://ricetec.com With special guests: Brian Ottis, Director of U.S. Marketing and Product Management, RiceTec, Tim Walker, CEO, Horizon Ag, and Randy Ouzts, U.S. Rice Manager, Nutrien Ag Solutions Hosted by: Steve Linscombe and Michael Klein

Geoff Nau, Senior Manager of Product Management for Paragon at Altera Digital Health, highlights how digital health solutions can address the challenges of nurse burnout and retention. AI and machine learning can help automate documentation tasks and streamline workflows to allow nurses better access to patient information. Improving nurse retention requires attention to factors like time-off policies and leveraging technology to give nurses more time to focus on patient care. Geoff elaborates, "I have been a nurse since 2004. I practiced at the bedside for approximately 15 years. I did pediatric and adult ER as well as NICU. So I started my nursing career on paper and transitioned to electronic. And so in that time, a couple of factors, in the beginning, there was not enough information, and click-intensive. And looking at my travels and going to hospitals and sites today, that challenge is still there as far as access to data relevant to that patient visit, whether it's trending labs, care plans, etc. My experience with most EHRs out there, most of all, is that it's just click-intensive. A one-size-fits-all is tough to do nowadays." "There is still a considerable amount of paper out there. When you start getting into these specialized areas like behavioral health, IOP or intensive outpatient, a lot of that, especially if there's anything like a treatment plan, things that may have multiple people needing to touch it, I still see a lot of that on paper. My goal from a solutions perspective is to get as much of that electronic as possible, especially given where we're at with challenges with nursing and staffing. Today, your patient loads go from four to five to one nurse." "I'm a nurse. I also have a doctorate in organizational psychology. And this was a big study of my focus during my dissertation, where I looked at why people stay on the job as opposed to why they leave. When I first got into nursing, nurses would leave for a dollar. They would go up the street to another facility. But now, having support systems in place allows nurses to take time off, as you said. I know that here, where I live in North Carolina, a couple of institutions are taking a look at their PTO policies. They're looking at their holiday policies and trying to be more flexible. They're working with PRN staffing. In my research, I also found a community component to job embeddedness, if you will, in nursing." #AlteraDigitalHealth #DigitalHealth #Nurses #Nursing #NurseBurnout #NurseRetention #MedAI alterahealth.com Download the transcript here

Geoff Nau, Senior Manager of Product Management for Paragon at Altera Digital Health, highlights how digital health solutions can address the challenges of nurse burnout and retention. AI and machine learning can help automate documentation tasks and streamline workflows to allow nurses better access to patient information. Improving nurse retention requires attention to factors like time-off policies and leveraging technology to give nurses more time to focus on patient care. Geoff elaborates, "I have been a nurse since 2004. I practiced at the bedside for approximately 15 years. I did pediatric and adult ER as well as NICU. So I started my nursing career on paper and transitioned to electronic. And so in that time, a couple of factors, in the beginning, there was not enough information, and click-intensive. And looking at my travels and going to hospitals and sites today, that challenge is still there as far as access to data relevant to that patient visit, whether it's trending labs, care plans, etc. My experience with most EHRs out there, most of all, is that it's just click-intensive. A one-size-fits-all is tough to do nowadays." "There is still a considerable amount of paper out there. When you start getting into these specialized areas like behavioral health, IOP or intensive outpatient, a lot of that, especially if there's anything like a treatment plan, things that may have multiple people needing to touch it, I still see a lot of that on paper. My goal from a solutions perspective is to get as much of that electronic as possible, especially given where we're at with challenges with nursing and staffing. Today, your patient loads go from four to five to one nurse." "I'm a nurse. I also have a doctorate in organizational psychology. And this was a big study of my focus during my dissertation, where I looked at why people stay on the job as opposed to why they leave. When I first got into nursing, nurses would leave for a dollar. They would go up the street to another facility. But now, having support systems in place allows nurses to take time off, as you said. I know that here, where I live in North Carolina, a couple of institutions are taking a look at their PTO policies. They're looking at their holiday policies and trying to be more flexible. They're working with PRN staffing. In my research, I also found a community component to job embeddedness, if you will, in nursing." #AlteraDigitalHealth #DigitalHealth #Nurses #Nursing #NurseBurnout #NurseRetention #MedAI alterahealth.com Listen to the podcast here

Anya Cheng is a trailblazing tech entrepreneur and thought leader in AI, product innovation, and e-commerce. She is the **Founder and CEO of Taelor, an AI-powered platform that helps users choose and rent outfits using advanced personalization technology.With a career spanning leadership roles at some of the world's top companies, Anya was formerly a **Product Lead at Facebook**, **Head of Product at eBay**, and **Senior Director of E-Commerce Product at McDonald's**. Her deep expertise in product strategy and innovation now fuels her work as a **mentor at 500 Startups** and an **Adjunct Lecturer** in Product Management, Marketing, and Entrepreneurship at **Northwestern University.Anya's impact extends beyond the boardroom — she's a **CMO Summit Speaker**, a recipient of **Girls in Tech's 40 Under 40** award, and a community builder with over **9,000 email subscribers**, a **50,000-member Facebook group**, and **25,000+ LinkedIn followers**. She recently appeared on **Learning with Lowell**, where she shared insights on entrepreneurship, AI, and building at scale.

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tom Lorenz the Director of Product Management at Copeland and Emerson, Randy Ruiz, the chief engineer at Emersion, and Ben Reed who is the principal of Teal Maker and Technical Marketing Specialist at HVAC Know it All and measureQuick, about the latest Sensi thermostat and AIM module by Copeland. They cover how it's easy to install, works wirelessly, and connects with top IAQ monitors. The guests explain how the system uses temperature and humidity to make smart choices and how they tested it in extreme weather. They also discuss why the product is reliable, how it saves time, and why contractors find it simple to use in real jobs. Tom Lorenz and Randy Ruiz explain how the Sensi thermostat uses sensors and smart tech to control air systems better. They talk about how it works with IAQ monitors, handles tough weather, and is easy for techs to install. They also share how strong wireless signals and simple setup make jobs faster and less stressful for HVAC pros. Throughout this episode, Tom and Randy share how the Sensi thermostat and AIM module make HVAC work easier. They explain how it uses sensors, connects wirelessly, and works with other air quality tools. They highlight how strong testing and a simple setup help techs do better, faster installs in the field. Expect to Learn: How the Sensi thermostat uses smart sensors to control air systems. Why wireless setup saves time for HVAC techs. How it connects with different indoor air monitors. Why testing in extreme weather makes it reliable. How easy setup and clean installs help contractors in the field. Episode Highlights: [00:00] – Introduction to Tom, Randy, and Ben in the Second Part [01:06] – How the Thermostat Uses Temp and Humidity [02:44] – Working with IAQ Monitors and Smart Features [04:42] – Making Setup Simple for HVAC Contractors [06:36] – Built-In Sensors and Their Benefits for Installs [07:51] – Testing in Harsh Weather for Accuracy [09:17] – Quality Checks in Thermal Testing Chambers [13:46] – Why Wireless Setup Saves Time and Hassle [15:48] – How the Wireless Tech Was Tested and Improve [18:52] – No Mesh Yet, but Reliable Signals Matter This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guests, Tom Lorenz, Randy Ruiz, and Ben Reed, on: Tom Lorenz: https://www.linkedin.com/in/tom-lorenz-4632338/ Copeland: https://www.linkedin.com/company/copeland/ Emerson: https://www.linkedin.com/company/emerson/ Randy Ruiz: https://www.linkedin.com/in/randy-ruiz-3b3a3ba7/ Emerson: https://www.linkedin.com/company/emerson/ Ben Reed: https://www.linkedin.com/in/ben-reed-/ Teal Maker: https://www.linkedin.com/company/tealmaker/ HVAC Know it All: https://www.linkedin.com/company/hvac-know-it-all-inc/ measureQuick: https://www.linkedin.com/company/measurequick-application/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

Still tracking certificates in a spreadsheet? You're not alone—and there's a better way. In this special episode from RSA 2025, Ron sits down with Michael Klieman, Global Vice President of Product Management for Digital Security Solutions at Entrust, to discuss how leading organizations are rethinking cryptographic security. From simplifying certificate management to preparing for a post-quantum future, this conversation covers real-world risks, surprising breach stories, and practical steps for bringing order to crypto chaos—without the stress.   Impactful Moments: 00:00 – Introduction 04:00 – Three major problems with crypto today 06:45 – Certificates often missing from inventories 08:30 – Managing EV charging infrastructure with spreadsheets 11:00 – The two biggest certificate-related risks 12:50 – Expired certs can tank brand trust 14:45 – Automation usually comes after spreadsheets 16:30 – Why quantum risk grows every year 18:15 – Start with a cryptographic inventory 20:30 – Nation-state threats and critical infrastructure 22:15 – AI could fast-track quantum breakthroughs 24:45 – Entrust's new unified crypto security platform 26:35 – One question every CISO must answer in 2025   Links: Connect with our guest, Michael Klieman: https://www.linkedin.com/in/mklieman/ Learn more about Entrust at: https://entrust.com/csp   Check out our upcoming events: https://www.hackervalley.com/livestreams Join our creative mastermind and stand out as a cybersecurity professional: https://www.patreon.com/hackervalleystudio Love Hacker Valley Studio? Pick up some swag: https://store.hackervalley.com Continue the conversation by joining our Discord: https://hackervalley.com/discord Become a sponsor of the show to amplify your brand: https://hackervalley.com/work-with-us/

Returning guest Rich Mironov is a B2B product management legend, long-time blogger and author of "The Art of Product Management". He's recently moved to Portugal to sample the best of European product culture, and is currently actively coaching and mentoring product leaders. His goal is to help them understand what business leaders really care about and ensure that they make an impact by speaking the same language as the rest of the executive suite. Episode highlights: 1. No one in the leadership team cares about how products are made; they care about making money We product people can often be so in love with our craft and our terminology that we forget that no one else wants to hear it. We need to craft a narrative that moves beyond esoteric, fuzzy concepts about delight and happiness. These are important, but not as important to the leadership team as how those things make money for the company. We need to get off our high horses and meet our stakeholders where they are, just like we would with our users. 2. Product Managers need to know how their product and their company make money Too many product managers are not aware of how their company makes money, how things are priced and packaged, and the effect that this will have on the types of decisions they can make. We need to up our game when it comes to financial literacy and understand the growth levers that we can pull if we want to have an impact at the top level. 3. It's important to build internal coalitions to get support early, rather than being the one person who dissents It's always hard when there's a seemingly blockbuster deal on the table that has big revenue numbers attached, but is going to derail the roadmap for months. It's important to understand the positions of other non-product stakeholders and get their buy-in so that you're not the only person against the deal. Make sure you build bridges with your colleagues and go in with a united front. 4. Learn to tell "Money Stories" to get alignment around your roadmap and calculate the true cost of trade-offs There are four different types of money stories: Cost savings, Upselling, New Market and Customer Satisfaction. These all use simple heuristics to sense-check the revenue impact of any initiative. Product people can get obsessed with accuracy, but your colleagues are guesstimating all their numbers, so get comfortable with directionally correct numbers. You can still make prioritisation debates clearer by "counting the digits" or comparing orders of magnitude. 5. Organisational context is everything, so you need to understand it There are big differences between how Private Equity-funded and Venture Capital-funded startups work. They have different timeframes, different goals and, ultimately, a different mindset. There's no right or wrong here, simply an acknowledgement that your company's investment context will dramatically impact the types of decisions the leadership team will make. If you know this context, it can help you make better decisions (as well as decide whether it's the type of company you want to work for) Check out Rich's essay "Business Cases are Stories about Money" Rich's original essay, which has led to conference talks as well as this interview, can be found here: https://www.mironov.com/moneystories/ Buy "The Art of Product Management (2nd edition)" "The Art of Product Management takes us inside the head of a product management thought leader. With color and humor, Rich Mironov gives us a taste of Silicon Valley's tireless pursuit of great technology and its creation of new products. He provides strategic advice to product managers and tech professionals about start-ups, big organizations, how to think like a customer, and what things should cost. He also reminds us to love our products and our teams." Check it out on Amazon: https://www.amazon.co.uk/Art-Product-Management-Second-Innovator-ebook/dp/B0CVL45F36. Contact Rich You can catch up with Rich on LinkedIn: https://www.linkedin.com/in/richmironov/. Or check out his website: https://mironov.com.

In this episode of the Scaled Up Twilight podcast, Mike Dias interviews Lucas Lovell, VP of Product at Paddle. Lucas shares his unique journey from studying law in Australia to becoming a product leader in the tech industry. He discusses his experiences at Paddle, the importance of founder backgrounds in product management, and the skills necessary for transitioning from a founder to a VP role. The conversation highlights the significance of adaptability, empowerment, and the evolving nature of product management as companies scale. In this conversation, Mike Dias and Lucas discuss the challenges of cross-functional alignment in product and go-to-market functions, the impact of incentivization structures on decision-making, and the balance between passion and financial outcomes in leadership roles. They explore the evolving role of AI in product management, emphasizing the need for customer centricity despite the efficiencies AI brings. Lucas reflects on his career choices, highlighting the importance of continuous learning and growth. Takeaways The role of a VP of Product differs significantly from a PM. Metrics shift from product-focused to business-focused at the VP level. Collaboration across functions is essential for product success. Product leaders need a founder mindset to navigate silos. Cross-functional alignment is a maturity journey for companies. Clarity in strategy helps reduce friction among leaders. Incentivization structures can create misalignment between teams. Balancing passion and financial outcomes is crucial for leaders. AI is transforming product management by speeding up execution. Sound Bites "Paddle is a great place for founders." "Your primary artifact becomes strategy." "Why do we have such a lot of silos?" "Alignment on strategy is crucial." "We didn't have alignment on ICP." "We want to be more piratic." "Execution is becoming cheaper and faster." "AI is making PMs less customer centric." "Keep indexing towards learning."

Dheerja Kaur, Vice President of Product Management at Robinhood, joins Melissa Perri on the Product Thinking Podcast to discuss her journey from engineering to product leadership. Her experience integrating design and user experience into product development at Robinhood has fostered a culture of ambitious thinking and learning by doing.Dheerja shares insights into balancing experimentation with strategic objectives and emphasizes the importance of empowering product teams to think big while aligning with organizational vision. Would you like to empower your product teams to think ambitiously while staying aligned with business goals? Don't miss out on Dheerja's insights.You'll hear us talk about:07:34 - Defining the Product Manager RoleDheerja reflects on her transition from software engineering to product management at ESPN and how she navigated the shift from a technical role to a strategic one.13:01 - Coaching without MicromanagingDheerja shares strategies on finding the balance between providing guidance to new PMs and allowing them the autonomy to grow, fostering a supportive learning environment.28:09 - Balancing Experimentation with Ambitious GoalsDheerja discusses how to encourage teams to think big and have a portfolio of bets to achieve ambitious objectives while maintaining a culture of learning and experimentation.Episode resources:Dheerja on LinkedIn: https://www.linkedin.com/in/dheerja/Robinhood website: https://robinhood.com/Check our new course: https://productinstitute.com/p/mastering-product-strategy-overviewTimestamps:00:00 Coming Up00:56 Intro06:29 Dheerja's journey into product13:01 Coaching PMs without micromanaging17:53 Learning Design22:16 UX In Finance28:09 Balancing experimentation with ambitious goals33:32 Proving the business value of great design38:43 Embracing risk

In this episode, Subo Guha, Vice President of Product Management at Stellar Cyber, shares how the company is reshaping cybersecurity operations for managed service providers (MSPs) and their customers. Stellar Cyber's mission is to simplify security without compromising depth—making advanced cybersecurity capabilities accessible to organizations without enterprise-level resources.Subo walks through the foundations of their open XDR platform, which allows customers to retain the endpoint and network tools they already use—such as CrowdStrike or SentinelOne—without being locked into a single ecosystem. This flexibility proves especially valuable to MSSPs managing dozens or hundreds of customers with diverse toolsets, including those that have grown through acquisitions. The platform's modular sensor technology supports IT, OT, and hybrid environments, offering deep packet inspection, network detection, and even user behavior analytics to flag potential lateral movement or anomalous activity.One of the most compelling updates from the conversation is the introduction of their autonomous SOC capability. Subo emphasizes this is not about replacing humans but amplifying their efforts. The platform groups alerts into actionable cases, reducing noise and allowing analysts to respond faster. Built-in machine learning and threat intelligence feeds enrich data as it enters the system, helping determine if something is benign or a real threat.The episode also highlights new program launches like Infinity, which enhances business development and peer collaboration for MSSP partners, and their Cybersecurity Alliance, which deepens integration across a wide variety of security tools. These efforts reflect Stellar Cyber's strong commitment to ecosystem support and customer-centric growth.Subo closes by reinforcing the importance of scalability and affordability. Stellar Cyber offers a single platform with unified licensing to help MSSPs grow without adding complexity or cost. It's a clear statement: powerful security doesn't need to be out of reach for smaller teams or companies.This episode offers a practical view into what it takes to operationalize cybersecurity across diverse environments—and why automation with human collaboration is the path forward.Learn more about Stellar Cyber: https://itspm.ag/stellar-cyber--inc--357947Note: This story contains promotional content. Learn more.Guest: Subo Guha, Senior Vice President Product, Stellar Cyber | https://www.linkedin.com/in/suboguha/ResourcesLearn more and catch more stories from Stellar Cyber: https://www.itspmagazine.com/directory/stellarcyberLearn more and catch more stories from RSA Conference 2025 coverage: https://www.itspmagazine.com/rsac25______________________Keywords:sean martin, subo guha, xdr, mssp, cybersecurity, automation, soc, ai, ot, threat detection, brand story, brand marketing, marketing podcast, brand story podcast______________________Catch all of our event coverage: https://www.itspmagazine.com/technology-and-cybersecurity-conference-coverageWant to tell your Brand Story Briefing as part of our event coverage? Learn More 

Listen or watch as Enterprise Business Agility Coach Om Patel and Product Manager Brian Orlando debate whether communication is the primary function of product managers. We explore how and if PMs can balance effective communication across stakeholder groups while still delivering results, in addition to other topics, such as: What percentage really is communicationThe power-interest matrix for stakeholder managementBalancing narrative leadership vs technical excellenceCreating vision without authorityMaking the invisible turn visibleWhat makes a good one-page vision documents#ProductManagement #Agile #Communication= = = = = = = = = = = =REFERENCESArguing Agile 201: Mastering Stakeholder Communication and ManagementArguing Agile 205: Debating Impact versus Visibility in Product ManagementArguing Agile 123: PRDsWho Moved My Cheese, Spencer Johnson, 1998Geoffrey Moore, Crossing the Chasm, 1991Working Backwards, Bill Carr & Colin Bryar, 2021The Power/Interest Grid, Eden & Ackermann, 1998= = = = = = = = = = = =LINKS Arguing Agile: http://arguingagile.comYouTube: https://youtu.be/MEKYApOb4xcSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Ever thought about stepping into product management—just to try something totally different from engineering? Want expert guidance to grow? Apply for 1-on-1 tech career coaching with me. That's exactly where Monte found himself. After years in dev and even engineering leadership, he made a move he thought would lead to more ownership and product vision. But once he was in the role… something felt off. In this coaching session, we unpack what actually happens when you chase product titles inside companies—and why the version you're offered often isn't what you imagined. Monte thought he was stepping forward. Instead, he realized he was just managing user stories and process artifacts. If you've ever wondered, “Is this really what the role is supposed to be?”—you're not alone. You can also watch this episode on YouTube.  Visit me at healthydeveloper.com

In this episode, host Joe Colantonio dives deep into the future of AI in DevOps with Bridges Smith, the VP of Product Management for AI at SmartBear. With over 25 years of experience leading innovations in product development, machine learning, and AI, Bridges brings a wealth of firsthand insights on how AI is rapidly evolving and shaping how developers and testers work. Together, Joe and Bridges explore the shift from basic generative AI to the rise of agentic AI. These AI systems can make decisions and automate more complex tasks within DevOps and testing pipelines. They discuss the importance of keeping humans in the loop, how AI is tackling mundane and repetitive tasks to free up creativity, practical strategies for successfully integrating AI tools, and what metrics you should track to measure real gains. You'll also hear about SmartBear's unique approach to embedding AI directly into workflows—accelerating testing, documentation, and observability—plus real-world use cases where these advancements are already making a difference. Whether you're optimistic or skeptical about AI's impact on the software industry, this episode is packed with actionable insights on future-proof your skills and embrace what's next in DevOps and AI. Tune in, learn what's hype and what's real, and get ready to take your DevOps toolchain to the next level! Visit their AI hub to see how AI is shaping the future of software testing: https://testguild.me/aihubs  

Today's guest is Marie Flanagan, Director of Product Management in Digital Projects and Solutions at IQVIA, who joins us to explore the overlooked intersection of AI and safety workflows in life sciences. As the industry experiences an explosion in the volume and diversity of data—from social media and call centers to audio and video files—Marie outlines the mounting challenges for pharmacovigilance and the opportunities AI is unlocking for healthcare and life sciences leaders. Marie discusses how advancements in voice-to-text transcription and automation are helping safety teams manage massive datasets, pinpoint potential risks, and reallocate human resources toward high-value activities like signaling and benefit-risk management. She also shares insights into where human expertise remains essential, particularly in interpreting complex clinical contexts that AI alone cannot fully capture. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on Emerj's flagship ‘AI in Business' podcast!

On this week's episode, Laura and Kevin sit down with Nandan Nayampally, the Chief Commercial Officer at Baya, to discuss the shifting landscape of intelligent computing and the hidden challenges behind AI innovation.Nandan kicks things off by demystifying what Baya actually does, solving the critical problem of data movement, a growing bottleneck that traditional compute-focused architectures can't keep up with. With a rich background that includes scaling Arm's processor business from $200M to billions and playing key roles at AMD, Amazon (Alexa), and neuromorphic AI startups like Brainchip and Tenstorrent, Nandan offers a unique perspective on where hardware truly sits at the heart of today's AI revolution. He unpacks one of the most misunderstood aspects of AI development: while flashy models grab the headlines, it's the hardware, and even more critically, how data flows across chips, that will define the next generation of intelligent systems. As he explains, we're moving from a compute problem to a data movement problem, and Baya is right at the center of that inflection point. Laura and Kevin also get Nandan's expert map of the chip landscape, from Nvidia's dominant position to Intel, Arm, AWS, and where Baya fits in. Spoiler alert: Baya isn't trying to out-muscle the big players but to fundamentally enhance and rethink architectures for a world driven by AI at scale.Nandan also talks about the next big frontier as a hybrid between cloud and edge AI, with massive commercial opportunities tied to how efficiently and securely we can process data wherever it's generated. He offers a thoughtful, non-political perspective on how escalating tariffs on Chinese goods could impact the semiconductor supply chain, AI innovation, and global data privacy. Along the way, the conversation touches on chiplets, SoC (system-on-chip) trends, and, what he really thinks about Nvidia. If you care about the future of AI, semiconductors, or where the real innovation is happening behind the scenes, this is a must-listen episode.Nandan Nayampally is the Chief Commercial Officer at Baya that runs ProductManagement, Marketing Communication, Business Development, Sales and Strategic Alliances. Nandan has consistently been passionate about disruptive technologies and being in the eye of the storm in semiconductor inflection points. While he's had various start up stints in neuromorphic AI at Brain chip, Tenstorrent and Denali Software, a major part of Nandan's career involved growing Arm's processor business from $200M to into the $billions, and expanding its reach from the mobile and consumer markets to automotive, networking infrastructure, data center and AI. During his time, Arm's customers shipped more than a 150B process-based chips. He also had meaningful stints at AMD and Amazon on scaling Alexa into 3rd party devices.

This is the first episode from our “Live from Links” series, where we take the hottest conversations that were recorded live from the Chainalysis Links conference in New York City. The transformative journey from traditional finance to the innovative world of blockchain is not an easy one, but this week Matthew Wilson, our Director of Product Management at Chainalysis, hears from someone that has taken on the task, Jas Takhar (VP of Engineering, Stablecoin & Custody Engineering, Ripple). Jas explains how Ripple and the XRP Ledger are pioneering advancements in stablecoin payments and DeFi to facilitate seamless, efficient, and compliant financial operations across the globe. He explains XRP Ledger's decision to focus on native features over smart contracts, emphasizing security and payment optimization, while revolutionizing cross-border payments, enhancing liquidity, and ensuring compliance with evolving regulations.  Minute-by-minute episode breakdown 2 | Jas Takhar's engineering career with Salesforce, BlackRock and Barclays 5 | Ripple's vision for blockchain-based financial innovation 7 | Balancing decentralized and centralized operations in Ripple's ecosystem 10 | The future of stablecoins and real world asset tokenization 15 | Mapping traditional finance to the blockchain using permission pools 18 | How to provide security and trust if $30 Trillion worth of tokenized assets come on-chain? 21 | Conferences bringing energy to the industry - Announcement: APEX: XRPL Developer Summit Related resources Check out more resources provided by Chainalysis that perfectly complement this episode of the Public Key. Website: Ripple: Modernize Your Financial Infrastructure  Website: XRP Ledger: The Blockchain Built For Business Report: Standard Chartered: Real-world asset tokenisation: A game changer for global trade Event: APEX 2025: The largest annual summit for the XRPL Community (June 10-12, 2025) Report: The Chainalysis 2025 Crypto Crime Report (Download Your Copy Today) Event: Links 2025 Digital Premiere: Free virtual event bringing together the leaders defining the future of blockchain intelligence Post: Crypto Fraud is Surging: FBI's IC3 Reports $9.3 Billion lost to crypto scams Blog: Bridging the Gap: How Off-Chain and On-Chain Data Can Prevent Crypto Fraud YouTube: Chainalysis YouTube page Twitter: Chainalysis Twitter: Building trust in blockchain Speakers on today's episode Matthew Wilson *host* (Director of Product Management, Chainalysis) Jas Takhar (VP of Engineering, Stablecoin & Custody Engineering, Ripple) This website may contain links to third-party sites that are not under the control of Chainalysis, Inc. or its affiliates (collectively “Chainalysis”). Access to such information does not imply association with, endorsement of, approval of, or recommendation by Chainalysis of the site or its operators, and Chainalysis is not responsible for the products, services, or other content hosted therein. Our podcasts are for informational purposes only, and are not intended to provide legal, tax, financial, or investment advice. Listeners should consult their own advisors before making these types of decisions. Chainalysis has no responsibility or liability for any decision made or any other acts or omissions in connection with your use of this material. Chainalysis does not guarantee or warrant the accuracy, completeness, timeliness, suitability or validity of the information in any particular podcast and will not be responsible for any claim attributable to errors, omissions, or other inaccuracies of any part of such material.  Unless stated otherwise, reference to any specific product or entity does not constitute an endorsement or recommendation by Chainalysis. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by Chainalysis employees are those of the employees and do not necessarily reflect the views of the company.  

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tom Lorenz the Director of Product Management at Copeland and Emerson, Randy Ruiz, the chief engineer at Emersion, and Ben Reed who is the principal of Teal Maker and Technical Marketing Specialist at HVAC Know it All and measureQuick, about a new wireless HVAC tool called the Equipment Interface Module (EIM). Tom explains how it helps fix wiring problems without needing to pull new wires, making upgrades easier. Randy shares how the team built and tested the EIM to make sure it is strong and reliable. Ben adds that wireless tech is getting better and saves time and money. They also discuss how the EIM works with the Sensi Touch 2 thermostat for full system control. Tom Lorenz, Randy Ruiz, and Ben Reed talk about a new wireless tool that helps HVAC systems work without extra wiring. Tom explains how the Equipment Interface Module (EIM) makes upgrades easier, even when wires are missing or broken. Randy shares how they built and tested the product to be tough and reliable. Ben talks about why wireless tech saves time and money and is now ready for real-world use. They also explain how the EIM works with the Sensi Touch 2 thermostat to fully control heating, cooling, and air quality. Here, Tom Lorenz, Randy Ruiz, and Ben Reed talk about a new wireless HVAC tool called the Equipment Interface Module (EIM). They explain how it helps fix wiring problems without pulling new wires, making system upgrades faster and easier. They also share how the EIM makes setups simple by connecting wirelessly to the Sensi Touch 2 thermostat. The guests clear up any confusion about wireless tech, showing how tough, easy, and reliable it has become for real-world HVAC jobs. Expect to Learn: How wireless tools like the EIM make HVAC upgrades faster and easier. The Sensi Touch 2 thermostat is key to full system control with wireless tech. How building reliable wireless connections saves time, money, and effort. When and why using a wireless module is better than pulling new wires. The role of strong design and testing in making wireless HVAC tools work well. Episode Highlights: [00:00] – Intro to the guests Tom, Randy, and Ben in Part 01 [00:11] – Defining the Equipment Interface Module and its HVAC use cases [01:22] – The Engineering process behind developing the EIM [02:38] – Wireless tech evolution in HVAC: Ben's IoT experience and insights [04:44] – Solving legacy HVAC challenges with wireless control solutions [05:58] – Powering the EIM and replacing 8-wire installs in retrofit scenarios [08:33] – Outdoor EIM power setup and dual-module wireless configuration [09:50] – Cost benefits of EIM vs. traditional wiring in retrofit scenarios [12:54] – Step-by-step EIM pairing with Sensi Touch 2 thermostat interface [14:26] – Key benefits of wireless vs. wired HVAC communication [17:16] – EIM support for multi-stage HVAC, humidity, and ventilation control This Episode is Kindly Sponsored by: Master: https://www.master.ca/ Cintas: https://www.cintas.com/ Supply House: https://www.supplyhouse.com/ Cool Air Products: https://www.coolairproducts.net/ Follow the Guests, Tom Lorenz, Randy Ruiz, and Ben Reed, on: Tom Lorenz: https://www.linkedin.com/in/tom-lorenz-4632338/ Copeland: https://www.linkedin.com/company/copeland/ Emerson: https://www.linkedin.com/company/emerson/ Randy Ruiz: https://www.linkedin.com/in/randy-ruiz-3b3a3ba7/ Emerson: https://www.linkedin.com/company/emerson/ Ben Reed: https://www.linkedin.com/in/ben-reed-/ Teal Maker: https://www.linkedin.com/company/tealmaker/ HVAC Know it All: https://www.linkedin.com/company/hvac-know-it-all-inc/ measureQuick: https://www.linkedin.com/company/measurequick-application/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/ Instagram: https://www.instagram.com/hvacknowitall1/

Good clinical outcomes are built on strong communication platforms and experiences.  In this episode, Vijay Verma, Vice President of Product Management at TeleVox, discusses how the organization helps bridge the communication gap between healthcare providers and patients. He highlights the emerging impact of generative AI in reducing the burden on healthcare staff and improving patient care. Vijay addresses the common pain point of inefficient communication channels, emphasizing the need for personalized, proactive, and automated conversations across various platforms like voice and SMS. He also details TeleVox's solutions, including Smart SMS and Smart Voice, which leverage generative AI to provide persistent, actionable, and conversational experiences in multiple languages.  Tune in and learn how TeleVox is revolutionizing patient relationship management and engagement! Resources: Connect with and follow Vijay Verma on LinkedIn. Learn more about TeleVox Healthcare on their LinkedIn and website.

In this RSAC 2025 episode, Sean Martin sits down with Steve Schlarman, Senior Director of Product Management at Archer Integrated Risk Management, to explore how organizations are rethinking compliance and risk—not just as a box to check, but as a business enabler.At the center of the conversation is Archer Evolve, a new platform intentionally designed to move beyond legacy GRC workflows. Built on years of insight from customers and aligned with the company's post-RSA independence, Evolve aims to modernize how compliance and risk teams operate. That includes automating burdensome regulatory processes, surfacing business-relevant risk insights, and supporting more strategic decision-making.One standout capability comes from Archer's integration of Compliance.ai, a regulatory tech firm the company acquired to accelerate its transformation. By applying AI tuned specifically for the language of compliance, Archer can now help customers reduce review time per regulatory obligation from 100 hours to just a few. That's more than a productivity gain—it's a structural shift in how companies adapt to nonstop regulatory change.Another critical area is quantifying risk. Rather than relying on subjective heat maps, Archer enables organizations to calculate loss exposure in real terms. This creates a foundation for executive conversations rooted in financial and operational impact, not just abstract threat levels. That same quantitative view can be applied to understanding the cost of controls—ensuring that investments align with real business risk, rather than piling on complexity for the sake of coverage.The conversation closes on a powerful shift: risk and compliance teams freeing up time and brainpower to collaborate directly with the business. With the manual grunt work automated and controls mapped more intelligently, these teams can help shape new services and strategic initiatives—safely and confidently.This episode isn't just about software or frameworks. It's about what happens when governance becomes a driver of value, not just a reaction to fear.Listen in to hear how Archer is helping turn risk and compliance from operational drag into business advantage.Learn more about Archer Integrated Risk Management: https://itspm.ag/rsaarchwebNote: This story contains promotional content. Learn more.Guest: Steve Schlarman, Senior Director, Product Management, Archer Integrated Risk Management | https://www.linkedin.com/in/steveschlarman/ResourcesLearn more and catch more stories from Archer Integrated Risk Management: https://www.itspmagazine.com/directory/archerLearn more and catch more stories from RSA Conference 2025 coverage: https://www.itspmagazine.com/rsac25______________________Keywords:sean martin, steve schlarman, risk, compliance, ai, governance, grc, quantification, controls, automation, brand story, brand marketing, marketing podcast, brand story podcast______________________Catch all of our event coverage: https://www.itspmagazine.com/technology-and-cybersecurity-conference-coverageWant to tell your Brand Story Briefing as part of our event coverage? Learn More 

BONUS: Nesrine Changuel shares how to create emotionally connected, delightful products! In this BONUS episode, we explore the concept of product delight with Nesrine Changuel. Nesrine shares insights from her extensive experience at companies like Skype, Spotify, Google Meet, and Chrome to help us understand how to create lovable tech experiences that drive user loyalty and differentiation. We explore the Delight Grid Framework she created, and discuss the importance of emotional connection in product design. We also touch on practical ways to incorporate delight into everyday product decisions. The Essence of Delight in Products "Creating emotional connection between users and products... What I'm usually vocal about is that it's not enough to solve functional needs if you want to create sustainable growth, and more particularly if you want to have your users love the product and create habits using your product." Nesrine explains that while most companies know how to solve functional problems, truly delightful products go beyond functionality to create emotional connections with users. This connection comes from anticipating user needs and surprising them on both functional and emotional levels. She emphasizes that delight emerges when users experience both joy and surprise simultaneously, which is key to exceeding expectations and building brand loyalty. Moving Beyond User Complaints "Most features that are built in products are coming from users' complaints... What I'm trying to be clear about is that if you want to build an emotional connection, it's about opening up a little bit more of your source of opportunities." Many teams focus primarily on addressing user complaints, which puts them in a reactive position. Nesrine encourages organizations to anticipate user needs by engaging with users in comfortable environments before problems arise. She suggests looking beyond direct feature requests and investigating how users feel while using the product, how they experience the journey, and what emotions arise during the experience. This proactive approach opens new opportunities for creating delightful experiences that users may not explicitly request. In this segment we refer to the KANO model for categorizing product features. Understanding Emotional Demotivators: The Zoom Fatigue Example "I tried to interview many users and realized that, of course, with the fact that we all moved into video conferencing, some demotivators started to surface like boredom, low interaction, overwhelm. There was a term that started to show up at the time - it's called zoom fatigue." Nesrine shares how her team at Google Meet tackled emotional demotivators by first deeply understanding them. By investigating "Zoom fatigue," they discovered through Stanford research that one major cause was the fatigue from constantly seeing yourself on screen. This insight led them to develop the "minimize self view" feature, allowing users to broadcast their video without seeing themselves. This example demonstrates how understanding emotional pain points can lead to features that create delight by addressing unspoken needs. The Delight Grid Framework "We want to delight the users, but because we don't know how, we end up only doing performers or hygiene features." Nesrine introduces her Delight Grid Framework, which helps product teams balance functional and emotional needs. The framework begins by identifying emotional motivators through empathetic user research. These motivators are then placed in a grid alongside functional needs to classify features as: Low Delight: Features that only solve functional needs Surface Delight: Features that only address emotional needs (like celebratory animations) Deep Delight: Features that solve both functional needs and emotional motivators She emphasizes that the most successful products prioritize deep delight features, which create lasting emotional connections while solving real problems. Detecting Opportunities Through User Journey Mapping "I use customer journey maps... One of the elements is feelings... If you do the exercise very well and put the feeling element into your journey map, you can draw a line showing peak moments and valley moments - these are pivotal moments for connecting with users at the emotional level." Nesrine advocates for using customer journey maps to identify emotional highs and lows throughout the user experience. By focusing on these "pivotal moments," teams can find opportunities to amplify positive emotions or transform negative ones into delightful experiences. She encourages teams to celebrate positive emotional peaks with users and find ways to turn valleys into more positive experiences. Real-World Example: Restaurant QR Code Payment "The waiter came with a note, and on the note, there is a QR code... What a relief that experience was! I've been very, very surprised, and they turned that moment of frustration and fear into something super fun." Nesrine shares a delightful dining experience where a restaurant transformed the typically frustrating moment of splitting the bill by providing a QR code that led to an app where diners could easily select what they ordered and pay individually. This example illustrates how identifying emotional pain points (bill-splitting anxiety) and addressing them can turn a negative experience into a memorable, delightful one that creates loyal customers. Creating a Culture of Delight Across Teams "It's very important to have the same language. If the marketing team believes in emotional connection, and the designer believes in emotional connection, and then suddenly engineers and PMs don't even know what you're talking about, that creates a gap." For delight to become central to product development, Nesrine emphasizes the importance of creating a shared language and understanding across all teams. This shared vision ensures everyone from designers to engineers is aligned on the goal of creating emotionally connected experiences, allowing for better collaboration and more cohesive product development. Recommended Reading Nesrine refers us to Emotional Design by Don Norman Designing for emotion, by Aaron Walter And Dan Olsen's The Lean Product Playbook About Nesrine Changuel Nesrine Changuel is a product leader, coach, and author with over a decade of experience at Skype, Spotify, Google Meet, and Chrome. She specializes in designing emotionally connected, delightful products. Her book, Delight, introduces a framework for creating lovable tech experiences that drive user loyalty and differentiation. You can link with Nesrine Changuel on LinkedIn and follow Nesrine's website.

Carmen Jurado: Beyond the Backlog—How Great Product Owners Embrace Team Collaboration The Great Product Owner: Standing with the Team  Carmen shares that the best Product Owners she's encountered are those who stand with their teams. Drawing from her own recent experience as a Product Owner, she emphasizes the importance of being there for your team, recognizing that they make you look good. Great Product Owners understand that achievements are team efforts, not individual accomplishments. Carmen also highlights that exemplary Product Owners have a deep understanding of the goals, values, and principles of Agile methodologies, allowing them to better support their teams and leverage agile practices effectively. In this segment we refer to the book Generative AI in a Nutshell. The Bad Product Owner: The Novice Who Does Everything Carmen describes a common anti-pattern she encountered: the inexperienced Product Owner who attempts to handle everything independently. This particular PO was preparing reviews and planning sessions alone, feeling that these events wouldn't happen otherwise. The team wasn't engaged, and the backlog had ballooned to over 300 items. Carmen helped this PO sort through the backlog to start with a clean slate and conducted a stakeholder mapping session to manage difficult stakeholders, particularly a CFO who was treating the PO as merely a scribe. They also worked to involve the team in Scrum events, reducing the burden on the PO. Carmen emphasizes the importance of keeping the team updated on process changes and the value of having a PO who can openly discuss their challenges. Self-reflection Question: As a Scrum Master, how can you help both experienced and novice Product Owners find the right balance between taking ownership and enabling team participation? [Scrum Master Toolbox Podcast Recommends]