Podcasts about Product management

In this episode, Laurie Warren, founder of Canvas Consultancy, sits down to chat about what it really takes to manage digital products, especially when helping charities and community hubs. She breaks down why user empathy, great communication, and smart data handling are so essential, while sharing some eye-opening insights into the carbon footprint of our digital worlds and how AI fits into the mix.

Selma, Chief Revenue Officer chez Agorapulse explique sa vision sur la place du Product Marketing dans la performance commerciale.Au fil de son parcours, Selma a construit une vision très business du Product Marketing. Pour elle, cette fonction n'est pas un simple support marketing. C'est un levier qui permet d'aligner les équipes, d'améliorer la conversion, d'attirer les bons clients et de construire une croissance durable.Dans cet échange, elle partage sa vision du rôle du PMM et les signaux qui montrent qu'une entreprise a besoin de structurer cette fonction.Découvrez :

Hoe ontstaat een nieuw eigenmerkproduct voor Kruidvat ofTrekpleister? En wat gebeurt er allemaal voordat een product uiteindelijk in de winkel ligt? In deze aflevering van Buitengewone Verhalen van AS WatsonBenelux spreken we met Linda en Jorn, Productmanagers binnen het eigenmerkteam. Samen geven zij een uniek kijkje achter de schermen van productontwikkeling bij een van de grootste retailers van de Benelux.Van trends en klantbehoeften tot leveranciers, ingrediënten,wetgeving en verpakkingsdesign. Je ontdekt hoeveel stappen, keuzes en samenwerking er nodig zijn om van een eerste idee een product op het winkelschap te maken. 

In this episode of The Product Podcast by Product School, Carlos González de Villaumbrosia sits down with Saral Jain, SVP of Engineering at Snapchat, the last independent social platform operating at global scale, with 956 million monthly active users closing in on the one billion mark and a community that opens the app more than 30 times a day. Saral joined Snap nine years ago, right around the IPO, after nearly a decade leading engineering teams at Amazon Web Services, and today leads all engineering for Snapchat, spanning product experiences, multi-cloud infrastructure, and the company's machine learning and generative AI platforms.What you'll learn:How Snap lets designers and product managers ship production code, with an AI agent running the first review pass on 90% of code within 5 minutesWhat Casper is: the AI teammate any team at Snap can invoke from Slack or Jira to build a working prototype from a conversationHow Snap turned company-wide AI adoption into business impact after early prototypes were being built and thrown awayHow lean startup squads mix engineers, designers, and data scientists to launch zero-to-one bets inside a mature platformKey takeaways:Quality control does not have to slow down who gets to ship, it has to change what reviews the work firstWidespread AI adoption is not the same as business impact, and the gap between the two is where most AI investment is being wasted right nowSmall, cross-functional teams with blurred roles can move faster than traditional org structures, even inside a billion-user companyCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Saral JainSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

"We all crave more humanity, more tactility, more contact with the real world. And AI done in the right way can be agentic and behind the scenes and be this kind of laid intelligence that sits underneath everything but doesn't need to shout for your attention."David Sheldon-Hicks and his team at Territory Studios build the future for a living, from the interfaces in Dune, The Martian, Guardians of the Galaxy to the real screens in Audis and Cadillacs. So I was excited to have him, and Perry Mason, Territory's head of digital, on the show to explore what's coming next. David expects the future will be less like Marvel (maximalist, everything screaming for your attention) and more like Dune (analog, tactile, with deep intelligence sitting quietly underneath). He calls this "quiet tech" and thinks it's exactly what we're starting to crave.We also explore:What it takes to build near-future interfaces for Hollywood films that are believable in context, yet just out of reach in today's realityWhy exploring dystopian fears can lead to better product designBuilding a live 3D map of the entire planet — and the moment they realized they were designing the plot of a Bond filmWhy anything genuinely valuable stays hard to make: David's pushback on "Hollywood is cooked" and the wave of AI hype promising $10 blockbustersHumanoid robots as universal adapters: Why the world being built for human-shaped things might be the whole case for human-shaped machinesSupport Future Around & Find Out:Follow Dan on LinkedIn https://www.linkedin.com/in/dblums/Get the free newsletter: https://www.futurearound.comBecome a paid subscriber and help future proof FAFO! https://www.futurearound.com/upgrade

Inteligência Artificial, Product Management e marketing se encontram neste episódio do Papo na Arena com Marina Moreira, a “Mother of Agents” e AI Ops Tech Lead na Velora. Ela conta como saiu de uma carreira em marketing para criar agentes e workflows de IA para diferentes áreas da empresa.Entramos em casos reais de IA: qualificação de leads para SDRs, verificação automática de ONGs, integrações com Slack e Salesforce, triagem de demandas no Notion e a construção de um Company OS que compartilha contexto entre os times. Também falamos sobre como profissionais de marketing podem ir além da produção de conteúdo e criar landing pages, dashboards, análises de dados e sistemas completos.Na segunda parte, conversamos sobre a semana de quatro dias, os incentivos para adoção de IA nas empresas e o risco de exaustão de quem passa o dia comandando agentes. Se a IA aumenta tanto a velocidade do trabalho, como proteger a qualidade das decisões e evitar burnout e AI brain rot?

Send us Fan MailPricing AI is the hardest pricing problem in software right now, and most SaaS leaders are getting it wrong on the first try. In this episode of Navigating the Customer Experience, host Yanique Grant sits down with Dan Balcauski, founder of Product Tranquility, to unpack why the first AI price a company sets is always wrong, how to set usage caps when you have no historical data, and what smart B2B SaaS leaders do differently to turn pricing from a liability into a strategic advantage.Dan has spent more than 20 years in software, starting as an engineer before moving into product management and discovering that how a company captures value matters far more than how it builds the product. Today he advises B2B SaaS CEOs on the AI pricing and packaging decisions that keep them up at night, and in this conversation he shares the frameworks, the mistakes to avoid, and the practical playbook he uses with real companies.WHAT YOU WILL LEARN IN THIS EPISODEWhy the first AI price is always wrong, and why that has nothing to do with how smart your team or your consultants are. Dan explains the fundamental economic shift underway in software, where both sides of the pricing equation are moving at once. On the cost side, he points to a benchmark showing the cost per task for a top model dropping by roughly 390 times in a single year, a change no normal business ever absorbs in its cost of goods sold. On the value side, models keep getting more capable, handling this month what they could not handle last month. His research shows that every application layer software company he studied that released AI capabilities revised its pricing and packaging within 18 months. The lesson is not to price perfectly on day one. It is to build for change.How to set usage caps and pricing tiers with zero historical data. Dan frames the real problem plainly. You know what a token costs, but you have no idea what customers will actually do with a new AI feature. Products are full of features that barely got adopted, and AI features do not get to skip that step of the innovation cycle. On top of that, a small group of power users, often around 5 to 10 percent, can drive the overwhelming majority of usage and cost. That makes the tempting shortcuts unreliable. Using dashboard views as a proxy breaks down because good AI gets used far more than the dashboards it replaces, and a beta group rarely matches the usage profile of the full market.The early access playbook that sits between beta and general availability. Dan recommends a stage where companies announce their limits, put a price on the feature, and communicate it clearly, but do not enforce or meter it yet for a defined window that can run anywhere from six weeks to 18 months. This eases customer anxiety about surprise bills, encourages real adoption, and lets the company gather genuine usage patterns instead of guessing from proxies that break down.Why you should separate ordinary plan limits from fair use limits. Even when you are not metering usage, Dan explains, you can reserve the right to throttle or downgrade the rare customer using a capability a hundred or a thousand times more than the average, much like companies already do with API request limits. Those levers let teams keep experimenting during early access without the finance team panicking when the bill arrives.Why communication is where pricing changes succeed or fail. As Dan puts it, most pricing blowups come not from the change itself but from the fact that it was communicated poorly or not at all. Agility beats certainty, and reviewing pricing on a quarterly cadence beats the old annual or five year rhythm.This episode is essential listening for SaaS founders, product leaders, pricing strategists, and customer experience professionals who want to understand how AI is reshaping the economics of software and what to do about it before the market forces the decision for them.ABOUT DAN BALCAUSKIDan Balcauski is the founder of Product Tranquility, where he helps B2B SaaS CEOs turn pricing from a confusing liability into a strategic advantage. With more than 20 years in software, Dan began his career as an engineer before moving into product management and discovering that how companies capture value matters far more than how they build it. His work now centers on one of the most pressing questions in software today: how to price AI. Before founding Product Tranquility, Dan was a principal product strategist at SolarWinds and head of product at LawnStarter. He holds a BSc in computer engineering from Iowa State University and an MBA from the Kellogg School of Management at Northwestern, where he also helps teach executive education courses on product strategy. He is the host of the SaaS Scaling Secrets podcast.QUESTIONS YANIQUE ASKEDCould you share a little about your journey and how you got from where you were to where you are today? You have said the first AI price is always wrong. Why is that, and what should a SaaS company do differently knowing they are going to get it wrong the first time? So many companies are trying to set usage caps and pricing tiers for AI with zero historical data. How would you advise a CEO to make that decision when they are essentially flying blind? What is the one online resource, tool, website, or application that you absolutely cannot live without in your business? Can you share one or two books that have had a positive impact on you, professionally or personally? What is one thing going on in your life right now that you are really excited about? Do you have a quote or saying that keeps you on track during times of adversity? Where can listeners find and connect with you online?KEY TAKEAWAYSThe first AI price is always wrong, and that is not a failure of intelligence. It reflects a fundamental economic shift where both cost and value are moving fast. Every application layer company Dan studied revised its AI pricing and packaging within 18 months. Plan for revision, not perfection. Agility beats certainty. Review pricing on a quarterly cadence rather than annually or every five years. Communication is where pricing changes succeed or fail. Most blowups come from poor communication, not the change itself. Usage proxies break down. Dashboard views and beta groups rarely predict how customers will actually use an AI feature. A small group of power users can drive the majority of usage and cost, so average user assumptions are dangerous. Early access is the smart middle stage. Announce and price the limits, communicate them, but do not meter yet while you gather real data. Separate plan limits from fair use limits. Reserve the right to throttle extreme usage even when you are not metering everyone. Do not borrow problems from the future. Anxiety about what has not happened yet only adds problems to the present. AI is making custom, personal business software economically viable for the first time, opening the door to tools built exactly the way you work.CHAPTERS 00:00 Introduction and Guest Bio 01:51 Dan's Journey: From Engineer to Pricing Strategist 04:03 Learning That Pricing Is Different in Every Industry 04:49 Why the First AI Price Is Always Wrong 05:36 The 390x Cost Shift and the Moving Value Equation 06:49 Agility, Faster Pricing Reviews, and Communication 09:28 Setting Usage Caps With No Historical Data 11:32 Why Dashboard Proxies and Beta Groups Break Down 12:59 The Early Access Playbook Between Beta and GA 13:20 Plan Limits vs. Fair Use Limits 17:04 The One Tool Dan Cannot Live Without: Claude Code 17:38 Book Recommendation: Monetizing Innovation 18:31 Building Custom Business Software With AI 19:55 How to Connect With Dan Online 20:27 Dan's Guiding Quote: Don't Borrow Problems From the FutureFEATURED RESOURCESBook mentioned: Monetizing Innovation by Madhavan Ramanujam and Georg TackeTool mentioned: Claude Code, Dan's work surface and the engine behind his custom business softwareCONNECT WITH DANLinkedIn: Search Dan Balcauski on LinkedIn, and mention that you heard him on the podcast so he can separate you from the spamWebsite: producttranquility.comPodcast: SaaS Scaling Secrets, wherever podcasts are foundDAN'S GUIDING QUOTE"Don't borrow problems from the future." Dan BalcauskiDan explains that most of our anxiety is about things that have not happened yet. Worrying about a future scenario pulls that problem into the present before it ever arrives, giving you more to carry now for no reason. Like debt, it is borrowing against your future self. His practice is to stay focused on what is real and in front of him, which keeps him grounded when challenges or uncertainty threaten to pull him off track.ABOUT N

Health systems spend billions on transformation that works in the boardroom and collapses at the clinical unit. Dr. Sarah Matt, a surgeon turned health technology executive, explains why most AI and virtual care initiatives fail at adoption rather than design, and how her Five Pillars of Access give leaders a practical way to evaluate what will actually scale. A direct conversation about trust, financial sustainability, and building care models that stick. The Borderless Healthcare Revolution: The Definitive Guide to Breaking Geographic Barriers Through Technology   Sarah Matt, MD, MBA, Health Technology Strategist, Growth Catalyst, Author, The Borderless Healthcare Revolution Megan Antonelli, Chief Executive Officer, HealthIMPACT Live Subscribe to Digital Health Talks on Apple Podcasts, Spotify, YouTube, or wherever you listen.Learn more about HealthIMPACT Live events, virtual forums, and healthcare leader conversations at healthimpactlive.com.Interested in being a guest, sponsoring, or joining the HealthIMPACT community? Visit healthimpactlive.com/digital-health-talks.

Interview with François Proulx from Boost Security Software Supply Chain Security: Build Pipeline (CI/CD) Exploitation Boost Security is the creator of some very popular build pipeline security tools, like Bagel and Poutine. Today, we discuss their latest tool, Smoked Meat. They describe it as "Like Metasploit, but for CI/CD pipelines". Segment Resources: Smoked Meat announcement Smoked Meat github Smoked Meat demo with Guillaume and François Identiverse Interview with Dr. John Prichard from Radiant Logic The Three Identity Problem: Surviving Identity Security's Chaotic Era Identity security has entered its chaotic era. Human, non-human, and agentic AI identities no longer just coexist. They form an uncontrolled inheritance chain in which a human creates an agent, the agent spins up service principals, OAuth grants, and role assignments, and that whole chain keeps running long after the human changes roles or leaves. Most of these chains are being spawned by business users on low-code and enterprise AI platforms, outside traditional identity controls and largely invisible to security. In this segment, Radiant Logic CEO Dr. John Pritchard joins us to unpack why this is no longer a visibility problem. It is an observability problem. And it is shifting the center of gravity in identity security from authentication to authorization. Listeners will leave with a clearer view of where their current IAM, IGA, and NHI programs fall short, and a practical lens for governing the rapidly expanding population of AI agents already inside their environments. To go deeper on what John discussed today, watch Radiant Logic's on-demand webinar Identities Under Attack: How Adversaries Exploit the Human-Machine-Agent Divide at https://securityweekly.com/radiantlogicidv. Identiverse Interview with Cassie Christensen from Saviynt Everyone Wants an AI Assistant. Few Are Ready to Govern One Explore a growing reality many professionals can relate to: the appeal of using AI agents to handle the work that keeps piling up - from inbox management to research and logistics - and the governance challenges that quickly follow. The real barrier to scaling personal or enterprise AI agents isn't the technology itself, but defining clear roles, access boundaries, oversight, and lifecycle management. As organizations deploy more autonomous AI agents, the same identity frameworks used to govern workforce and non-employee identities must now evolve to manage AI-driven access before scale and risk outpace control. This segment is sponsored by Saviynt. Learn more or get a free demo at https://securityweekly.com/saviyntidv Identiverse Interview with Jaime Lewis-Gross from Saviynt From Sales Engineer to Forward Deployed Engineer: The Rise of Hybrid Technical Roles As technology organizations evolve, technical roles are becoming increasingly fluid - particularly at the intersection of product, engineering, and customer success. This conversation explores what it means to be a modern sales engineer and how the role is increasingly expanding into responsibilities often associated with forward deployed engineers: translating complex technical capabilities into real-world outcomes, solving customer challenges in real time, and serving as a critical bridge between product teams and end users. At the center of this evolution is a customer-first mindset - one that prioritizes listening, adaptability, and long-term partnership. As organizations race to innovate, the companies that stand out will be those that remain deeply focused on customer needs while empowering technical teams to operate beyond traditional role boundaries. This segment is sponsored by Saviynt. Learn more or get a free demo at https://securityweekly.com/saviyntidv Identiverse Interview with Kim Brown from LexisNexis Stop Identity Fraud: Modern Strategies for Insurance and Healthcare Identity fraud is growing more sophisticated across both insurance and healthcare, making identity management a critical line of defense. In this executive interview, Kim Brown, VP of Product Management, will explore how organizations can strengthen identity verification, authentication, and risk assessment to reduce fraud while improving user experiences. The discussion will highlight emerging threats, evolving regulatory expectations, and practical strategies for deploying identity solutions at scale. Attendees will gain actionable insights to protect customers, patients, and their organizations without adding friction. This segment is sponsored by LexisNexis Risk Solutions. Visit https://securityweekly.com/lexisnexisidv to learn more about them! Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-467

Interview with François Proulx from Boost Security Software Supply Chain Security: Build Pipeline (CI/CD) Exploitation Boost Security is the creator of some very popular build pipeline security tools, like Bagel and Poutine. Today, we discuss their latest tool, Smoked Meat. They describe it as "Like Metasploit, but for CI/CD pipelines". Segment Resources: Smoked Meat announcement Smoked Meat github Smoked Meat demo with Guillaume and François Identiverse Interview with Dr. John Prichard from Radiant Logic The Three Identity Problem: Surviving Identity Security's Chaotic Era Identity security has entered its chaotic era. Human, non-human, and agentic AI identities no longer just coexist. They form an uncontrolled inheritance chain in which a human creates an agent, the agent spins up service principals, OAuth grants, and role assignments, and that whole chain keeps running long after the human changes roles or leaves. Most of these chains are being spawned by business users on low-code and enterprise AI platforms, outside traditional identity controls and largely invisible to security. In this segment, Radiant Logic CEO Dr. John Pritchard joins us to unpack why this is no longer a visibility problem. It is an observability problem. And it is shifting the center of gravity in identity security from authentication to authorization. Listeners will leave with a clearer view of where their current IAM, IGA, and NHI programs fall short, and a practical lens for governing the rapidly expanding population of AI agents already inside their environments. To go deeper on what John discussed today, watch Radiant Logic's on-demand webinar Identities Under Attack: How Adversaries Exploit the Human-Machine-Agent Divide at https://securityweekly.com/radiantlogicidv. Identiverse Interview with Cassie Christensen from Saviynt Everyone Wants an AI Assistant. Few Are Ready to Govern One Explore a growing reality many professionals can relate to: the appeal of using AI agents to handle the work that keeps piling up - from inbox management to research and logistics - and the governance challenges that quickly follow. The real barrier to scaling personal or enterprise AI agents isn't the technology itself, but defining clear roles, access boundaries, oversight, and lifecycle management. As organizations deploy more autonomous AI agents, the same identity frameworks used to govern workforce and non-employee identities must now evolve to manage AI-driven access before scale and risk outpace control. This segment is sponsored by Saviynt. Learn more or get a free demo at https://securityweekly.com/saviyntidv Identiverse Interview with Jaime Lewis-Gross from Saviynt From Sales Engineer to Forward Deployed Engineer: The Rise of Hybrid Technical Roles As technology organizations evolve, technical roles are becoming increasingly fluid - particularly at the intersection of product, engineering, and customer success. This conversation explores what it means to be a modern sales engineer and how the role is increasingly expanding into responsibilities often associated with forward deployed engineers: translating complex technical capabilities into real-world outcomes, solving customer challenges in real time, and serving as a critical bridge between product teams and end users. At the center of this evolution is a customer-first mindset - one that prioritizes listening, adaptability, and long-term partnership. As organizations race to innovate, the companies that stand out will be those that remain deeply focused on customer needs while empowering technical teams to operate beyond traditional role boundaries. This segment is sponsored by Saviynt. Learn more or get a free demo at https://securityweekly.com/saviyntidv Identiverse Interview with Kim Brown from LexisNexis Stop Identity Fraud: Modern Strategies for Insurance and Healthcare Identity fraud is growing more sophisticated across both insurance and healthcare, making identity management a critical line of defense. In this executive interview, Kim Brown, VP of Product Management, will explore how organizations can strengthen identity verification, authentication, and risk assessment to reduce fraud while improving user experiences. The discussion will highlight emerging threats, evolving regulatory expectations, and practical strategies for deploying identity solutions at scale. Attendees will gain actionable insights to protect customers, patients, and their organizations without adding friction. This segment is sponsored by LexisNexis Risk Solutions. Visit https://securityweekly.com/lexisnexisidv to learn more about them! Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-467

Interview with François Proulx from Boost Security Software Supply Chain Security: Build Pipeline (CI/CD) Exploitation Boost Security is the creator of some very popular build pipeline security tools, like Bagel and Poutine. Today, we discuss their latest tool, Smoked Meat. They describe it as "Like Metasploit, but for CI/CD pipelines". Segment Resources: Smoked Meat announcement Smoked Meat github Smoked Meat demo with Guillaume and François Identiverse Interview with Dr. John Prichard from Radiant Logic The Three Identity Problem: Surviving Identity Security's Chaotic Era Identity security has entered its chaotic era. Human, non-human, and agentic AI identities no longer just coexist. They form an uncontrolled inheritance chain in which a human creates an agent, the agent spins up service principals, OAuth grants, and role assignments, and that whole chain keeps running long after the human changes roles or leaves. Most of these chains are being spawned by business users on low-code and enterprise AI platforms, outside traditional identity controls and largely invisible to security. In this segment, Radiant Logic CEO Dr. John Pritchard joins us to unpack why this is no longer a visibility problem. It is an observability problem. And it is shifting the center of gravity in identity security from authentication to authorization. Listeners will leave with a clearer view of where their current IAM, IGA, and NHI programs fall short, and a practical lens for governing the rapidly expanding population of AI agents already inside their environments. To go deeper on what John discussed today, watch Radiant Logic's on-demand webinar Identities Under Attack: How Adversaries Exploit the Human-Machine-Agent Divide at https://securityweekly.com/radiantlogicidv. Identiverse Interview with Cassie Christensen from Saviynt Everyone Wants an AI Assistant. Few Are Ready to Govern One Explore a growing reality many professionals can relate to: the appeal of using AI agents to handle the work that keeps piling up - from inbox management to research and logistics - and the governance challenges that quickly follow. The real barrier to scaling personal or enterprise AI agents isn't the technology itself, but defining clear roles, access boundaries, oversight, and lifecycle management. As organizations deploy more autonomous AI agents, the same identity frameworks used to govern workforce and non-employee identities must now evolve to manage AI-driven access before scale and risk outpace control. This segment is sponsored by Saviynt. Learn more or get a free demo at https://securityweekly.com/saviyntidv Identiverse Interview with Jaime Lewis-Gross from Saviynt From Sales Engineer to Forward Deployed Engineer: The Rise of Hybrid Technical Roles As technology organizations evolve, technical roles are becoming increasingly fluid - particularly at the intersection of product, engineering, and customer success. This conversation explores what it means to be a modern sales engineer and how the role is increasingly expanding into responsibilities often associated with forward deployed engineers: translating complex technical capabilities into real-world outcomes, solving customer challenges in real time, and serving as a critical bridge between product teams and end users. At the center of this evolution is a customer-first mindset - one that prioritizes listening, adaptability, and long-term partnership. As organizations race to innovate, the companies that stand out will be those that remain deeply focused on customer needs while empowering technical teams to operate beyond traditional role boundaries. This segment is sponsored by Saviynt. Learn more or get a free demo at https://securityweekly.com/saviyntidv Identiverse Interview with Kim Brown from LexisNexis Stop Identity Fraud: Modern Strategies for Insurance and Healthcare Identity fraud is growing more sophisticated across both insurance and healthcare, making identity management a critical line of defense. In this executive interview, Kim Brown, VP of Product Management, will explore how organizations can strengthen identity verification, authentication, and risk assessment to reduce fraud while improving user experiences. The discussion will highlight emerging threats, evolving regulatory expectations, and practical strategies for deploying identity solutions at scale. Attendees will gain actionable insights to protect customers, patients, and their organizations without adding friction. This segment is sponsored by LexisNexis Risk Solutions. Visit https://securityweekly.com/lexisnexisidv to learn more about them! Show Notes: https://securityweekly.com/esw-467

Interview with François Proulx from Boost Security Software Supply Chain Security: Build Pipeline (CI/CD) Exploitation Boost Security is the creator of some very popular build pipeline security tools, like Bagel and Poutine. Today, we discuss their latest tool, Smoked Meat. They describe it as "Like Metasploit, but for CI/CD pipelines". Segment Resources: Smoked Meat announcement Smoked Meat github Smoked Meat demo with Guillaume and François Identiverse Interview with Dr. John Prichard from Radiant Logic The Three Identity Problem: Surviving Identity Security's Chaotic Era Identity security has entered its chaotic era. Human, non-human, and agentic AI identities no longer just coexist. They form an uncontrolled inheritance chain in which a human creates an agent, the agent spins up service principals, OAuth grants, and role assignments, and that whole chain keeps running long after the human changes roles or leaves. Most of these chains are being spawned by business users on low-code and enterprise AI platforms, outside traditional identity controls and largely invisible to security. In this segment, Radiant Logic CEO Dr. John Pritchard joins us to unpack why this is no longer a visibility problem. It is an observability problem. And it is shifting the center of gravity in identity security from authentication to authorization. Listeners will leave with a clearer view of where their current IAM, IGA, and NHI programs fall short, and a practical lens for governing the rapidly expanding population of AI agents already inside their environments. To go deeper on what John discussed today, watch Radiant Logic's on-demand webinar Identities Under Attack: How Adversaries Exploit the Human-Machine-Agent Divide at https://securityweekly.com/radiantlogicidv. Identiverse Interview with Cassie Christensen from Saviynt Everyone Wants an AI Assistant. Few Are Ready to Govern One Explore a growing reality many professionals can relate to: the appeal of using AI agents to handle the work that keeps piling up - from inbox management to research and logistics - and the governance challenges that quickly follow. The real barrier to scaling personal or enterprise AI agents isn't the technology itself, but defining clear roles, access boundaries, oversight, and lifecycle management. As organizations deploy more autonomous AI agents, the same identity frameworks used to govern workforce and non-employee identities must now evolve to manage AI-driven access before scale and risk outpace control. This segment is sponsored by Saviynt. Learn more or get a free demo at https://securityweekly.com/saviyntidv Identiverse Interview with Jaime Lewis-Gross from Saviynt From Sales Engineer to Forward Deployed Engineer: The Rise of Hybrid Technical Roles As technology organizations evolve, technical roles are becoming increasingly fluid - particularly at the intersection of product, engineering, and customer success. This conversation explores what it means to be a modern sales engineer and how the role is increasingly expanding into responsibilities often associated with forward deployed engineers: translating complex technical capabilities into real-world outcomes, solving customer challenges in real time, and serving as a critical bridge between product teams and end users. At the center of this evolution is a customer-first mindset - one that prioritizes listening, adaptability, and long-term partnership. As organizations race to innovate, the companies that stand out will be those that remain deeply focused on customer needs while empowering technical teams to operate beyond traditional role boundaries. This segment is sponsored by Saviynt. Learn more or get a free demo at https://securityweekly.com/saviyntidv Identiverse Interview with Kim Brown from LexisNexis Stop Identity Fraud: Modern Strategies for Insurance and Healthcare Identity fraud is growing more sophisticated across both insurance and healthcare, making identity management a critical line of defense. In this executive interview, Kim Brown, VP of Product Management, will explore how organizations can strengthen identity verification, authentication, and risk assessment to reduce fraud while improving user experiences. The discussion will highlight emerging threats, evolving regulatory expectations, and practical strategies for deploying identity solutions at scale. Attendees will gain actionable insights to protect customers, patients, and their organizations without adding friction. This segment is sponsored by LexisNexis Risk Solutions. Visit https://securityweekly.com/lexisnexisidv to learn more about them! Show Notes: https://securityweekly.com/esw-467

Kailash Badu is one of Nepal's pioneering Product Managers. He helped scale CloudFactory during its early years, has built multiple products across AI, Enterprise Software and FinTech, and currently serves as VP of Product at Genese Solution. In this conversation, he shares over a decade of experience building products, leading teams, and preparing businesses for the AI era.   From why 95% of software features are never used to why coding was never the real job of a software engineer, this conversation explores Product Management, Artificial Intelligence, FinTech, customer thinking, and what it takes to build products people actually use. Whether you're a software engineer, founder, product manager, business leader, or IT student, you'll find practical lessons on building products, adopting AI, and staying relevant in a rapidly changing technology landscape.   Timestamps 00:00:00 - Highlight 00:02:04 - Introduction 00:03:47 - Scaling CloudFactory from Nepal 00:07:36 - From Programmer to Product Manager 00:12:18 - Why 95% of Software Features Go Unused 00:15:24 - Digitizing Nepal's Ministry of Education 00:26:01 - AI's Real Superpower Isn't Coding 00:26:38 - Business Is Just Decision Making 00:38:37 - Be Digital Native Before AI Native 00:46:37 - Is AI Just Another FOMO Trend? 00:52:28 - Why Coding Was Never the Real Job 00:58:02 - The Wedding Photographer Lesson Every Founder Needs 01:06:51 - The Four Pillars of FinTech 01:10:25 - Banks Are Just Matchmakers 01:25:31 - Why People Avoid Formal Banking 01:30:06 - Nepal's Fear-Based Regulation Problem 01:36:10 - Why Bank Transfers Are Still Slow 01:47:03 - AI Is a Commodity, People Are the Advantage 01:54:48 - Why Smart People Still Fail   ___________________________________________________________________________________________________ Want to become a video podcaster? Get info: https://becomeadoer.com/programs/become-a-video-podcaster?utm_medium=YT&utm_source=organic     If you love reading, don't miss our newsletter on Substack Link: https://substack.com/@doersglobal?     Want to join us live in the studio as an audience member? Fill out this form: https://forms.gle/xZi8yptyoxkkc6aa8     ✉ Reach out to us at partners@doersnepal.com   

On this very special episode, the team at Tapod come to you all the way from Recfest UK as we catch up with Robby Perdue - VP of Product Management at Greenhouse. A lot has been going on at Greenhouse, and we get right down and dirty with features, updates and releases. We discuss all the key issues, including the AI 'doom loop' and how technology can actually help. We discuss whether the 'new phase' of recruitment challenges are AI or human-led as well as ethical AI and we talk about some amazing new Greenhouse features - Voice AI and MCP integrations. And for this special episode we have released a video version - see comments if you want to check out our ugly mugs!Thanks to Greenhouse for your support of Tapod.

On prend du recul sur le rôle du PMM à travers les yeux d'une responsable Marketing & Revenue.Selma, CRO chez Agorapulse partage sa vision de la fonction et les situations dans lesquelles elle crée le plus de valeur pour l'entreprise. Elle revient aussi sur un choix organisationnel fort chez Agorapulse : déplacer l'équipe PMM initialement au Produit sous son aile, puis faire évoluer progressivement son périmètre vers une équipe Go-To-Market qui ne se limite plus aux recommandations stratégiques, mais qui porte les sujets de bout en bout, de l'analyse du marché à l'exécution, avec des KPI directement liés au business.Selma nous partage des exemples concrets de collaboration avec le content, la lead gen et la brand pour arrêter de se marcher dessus mais aussi de ce qui permet à un PMM d'obtenir une place à la table des décisions.Enfin, elle revient sur plusieurs pivots de carrière qui ont marqué son parcours et partage ses réflexions pour faire des choix professionnels qui semblent contre-intuitif mais qui permettent de progresser sur le long terme.Si vous cherchez à renforcer votre impact business en tant que PMM, à confronter vos idées reçues et à mieux comprendre ce que la fonction Product Marketing  peut apporter à une organisation, cet épisode va vous donner quelques pistes de réflexion.Bonne écoute.RESSOURCES

In this episode of The Product Podcast by Product School, Carlos González de Villaumbrosia sits down with Jeff Kunins, Chief Product Officer and Chief Technology Officer at Axon, the company that created the Taser and the body cameras federal agencies wear. Axon ingests more video per year than YouTube, and with a market cap of approximately $32.9 billion and $2.78 billion in revenue, growing 33% year over year, it is one of the highest-growth companies in the S&P 500. What you'll learn:How law enforcement agencies are using AI inside body cameras and Tasers to save lives, not just hit metrics.Why Axon declared a public moratorium on facial recognition AI for six years and what finally changed.How Axon embeds external activists and researchers directly into product manager squads as a design input, not a compliance process.Building first-party AI models for real-time license plate detection while using foundation LLMs for everything else.Key takeaways:Axon created the Taser and the body cam, and now ingests more video per year than YouTube. Most people have never heard of them.Build only what you must to be differentiated. Everything else, license from the best available source.Ethics review is not a compliance burden. When embedded in the product lifecycle, external critics help you see around corners and design better products.Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Jeff KuninsSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

For the past 5 years, the ITX Product + Design Conference stands at the top of the company's calendar. In this Topics in Product Series (TiPS) episode, Product Momentum co-host Sean Murray called the 2-day conference event “my favorite two working days of the year,” complete with workshops, keynotes, spotlight sessions, and live podcast recordings. Sean (Director of Product Management) is joined by ITX colleagues Shannon Baird (Lead UX Designer), Kyle Psaty (VP of Business Development), and Dan Sharp (Product Manager, Product Momentum co-host). With conference excitement still fresh on their minds and drawing from their experiences across product management, UX design, and business development, the panel explored the conference’s most relevant takeaways. As you'll see and hear, one theme emerged: the boundaries that once separated the roles of Product and UX are rapidly fading. As AI changes how teams work, their success depends less on tools and more on the collaborative problem solving that grows from a deeper understanding of our products' users. Here's a look at what they learned: AI Amplifies Existing Product Practices Not surprisingly, Conference speakers discussed artificial intelligence and its impacts – but not as the primary topic. Instead, they focused on ways AI can be used to strengthen good product thinking, not to replace it. David Pereira, author of Untrapping Product Teams, explained that AI is most valuable when it enhances sound discovery, user research, and decision-making. Teams that already practice strong product fundamentals will benefit the most, he added. “AI accelerates what you are already doing,” David says. Leadership Is Something You Do, Not Someone You Are Leadership emerged as another major theme during the Day 1 workshops. In a Product track session guided by Rachel Kohman, attendees explored how leadership happens through everyday actions. Rather than being defined by job title or authority, leadership is revealed at all levels of the organization by speaking up, creating space for others, and helping teams navigate difficult problems. As Dan points out, “It’s really easy to think about leadership as a thing that happens when ‘somebody's in charge.’ But that’s not always the case. Leading is a verb that you do, not an overall overarching principle. I think there’s a lot of power in that.” Product and UX Deliver Stronger Results Together Our TiPS panelists believe that the Conference's most actionable takeaway is the growing convergence of Product and UX. Even though AI is enabling professionals to work across traditional role boundaries, a focus on shared customer and business outcomes are bringing the disciplines even closer together. “In past years,” Kyle shares, “guests like Jesse James Garrett, Jared Spool, and Rich Mironov really celebrated our conference because it brings together product and design. Historically, the impetus has been to actively bring those departments together. Now, those roles are converging in this kind of natural way; the game board is tilting us all together toward unified problem solving and shared solutioning.” [04:11] The ITX Product + Design Conference is my favorite two working days of the year! — Sean Murray, Director of Product Management, ITX. [13:28] I'm now building my own AI design expertise, and it's important to stop for a beat and make sure I'm asking the right questions as I design these tools. — Shannon Baird, Lead UX Designer, ITX. [18:51] One thing is clear: the work we’re doing – designers, engineers, product managers – is figuring out what brings value. It’s adaptive problem solving, right? — Dan Sharp, Product Manager, ITX. [19:50] The Product and Design roles are converging in this natural, authentic way that is tilting us all toward unified problem solving and shared solutioning. — Kyle Psaty, VP of Business Development, ITX. [21:05] That’s why this Product + UX Conference was killer for me. With AI technology becoming readily available, we’re seeing designers coding their own prototypes and product owners designing their own solutions. Our roles are more closely aligned and offering more opportunities to cross-collaborate. — Shannon Baird, Lead UX Designer, ITX. [22:33] I think we’ve lost a little bit of the in-person career development. And we wouldn’t have been able to make the observations that we were making about the blending of these worlds. There’s so much value for both distinct role sets; the opportunity to be there in person and the opportunity to talk with other people is really unique these days. — Sean Murray, Director of Product Development, ITX. Sean Murray. Sean is the Director of Product Management at ITX. His expertise lies in aligning teams with product goals, business objectives, and user value, all while creating a fun and collaborative environment where everyone can thrive. Dan Sharp. Dan is a Product Manager at ITX focusing on enterprise level clients and technology solutions. He enjoys shaping product strategy and turning a strategy into valuable solutions. Kyle Psaty. Kyle is ITX’s VP of Business Development. In this role, Kyle is the executive sponsor of the annual ITX Product + Design Conference. Shannon Baird. Shannon is a Lead UX Designer at ITX. She thrives on solving challenging problems with a user-centered design process, taking problems through research, ideation, prototyping, and testing design phases. The post 191 / TiPS: ITX 2026 P+D Conference – Converging Around Better Problem Solving appeared first on ITX Corp..

Laura has been looking forward to this one for a while. On this episode of That Tech Pod, we sit down with Justin Silverman, the Chief Operating Officer of Legal Solutions at Mitratech, to talk about what it really takes to build and scale enterprise software in the age of AI.Justin has led product organizations across legal technology, insurance technology, and enterprise SaaS, giving him a unique perspective on how different industries adopt technology, where product strategy succeeds or fails, and why organizational leadership becomes just as important as product innovation as companies grow. We discuss the surprising similarities and differences between building software for lawyers versus insurance professionals, the balance between product decisions and people decisions, and what changes when you're responsible for one of the largest legal software portfolios in the industry.The conversation also takes a practical look at AI beyond the marketing headlines. Justin shares how Mitratech is approaching AI both inside the business and for customers, where employees are still hesitant to embrace AI in their daily work, and whether AI has actually made product management easier or simply raised expectations for everyone involved. We also explore why legal spending continues to rise despite decades of technology-driven efficiency gains and the costly mistakes software companies make when chasing growth instead of solving real customer problems. If you're interested in product leadership, AI adoption, legal technology, or simply how large software organizations make strategic decisions, this episode offers an inside look from someone helping shape the future of enterprise legal software.Justin Silverman is Chief Operating Officer of Legal Solutions at Mitratech, leading Product Management, Engineering, and Operations across the Legal Solutions division, with responsibility for bringing AI-powered solutions to customers and driving AI adoption across Mitratech's own operations. In March 2021, he joined Mitratech from Vertafore, a software provider in the insurance industry, where he led product management for their insurance agency management system business. Prior to Vertafore, he was VP of Product Management and General Manager of LexisNexis CounselLink, an e-billing and matter management solution. Justin's experience spans growing B2B software businesses, solving complex customer problems, and driving performance across large, cross-functional teams. 

Learn how Vercel's "self-driving infrastructure" vision pairs with AWS databases to eliminate backend friction, securely cutting Aurora Serverless creation time from minutes to seconds.Topics Include:Hedieh Zandi (Vercel) and Manbeen Kohli (AWS) introduce prompt-to-production sessionVercel powers 18 million developers, maintains Next.js and AI SDKVercel's agentic infrastructure runs on AWS Lambda, CloudFront, and S3AI now generates frontend, APIs, and workflows for small teamsBackend friction remains: credentials, provisioning, database configuration still hardVercel envisions "self-driving infrastructure" that adapts automatically to appsNew AWS partnership brings native Aurora DSQL and Postgres integrationManbeen explains databases now built into Vercel Marketplace and v0Aurora Serverless database creation sped up from minutes to secondsAurora Postgres, DynamoDB, and DSQL scale prototypes without rewritesPre-configured templates help builders start RAG or shopping AI appsDatabase security uses OIDC and IAM tokens, no stored passwordsAWS chosen for agents: low latency, autonomy, one-click simplicityskills.sh gives agents reusable instructions, mirrors AWS Kiro's "powers"v0 lets users build full-stack apps using natural language promptsv0 uses Bedrock models and deploys directly on Vercel infrastructureLive demo: v0 builds restaurant app, provisions database, adds Stripe checkoutDemo ends at AWS console; Rauch quote and hackathon close sessionParticipants:Hedieh Zandi - Product Lead, VercelManbeen Kohli - Director of Product Management, Aurora and RDS Databases, Amazon Web Services See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

In our recent interview at the AMGA 2026 conference, Mayank Pant, Executive Vice President of Product Management at IKS Health, focuses on making patient engagement effective. IKS Health covers the entire "patient journey from schedule to cash," introducing automation and AI where they can improve the experience and cut the time wasted by patients and staff alike.Learn more about IKS Health: https://ikshealth.com/Healthcare IT Community: https://www.healthcareittoday.com/

Unlock your dream job in IT with our proven community: https://itcareerjob.com/Cisco just dropped the brand new CCNA v2.0 blueprint, bringing the most disruptive change to the certification track in six years. In this exclusive interview, I sit down with Ryan Rose, Cisco's Director of Product Management for Skills and Certifications, to pull back the curtain on why the exam is changing on February 3, 2027, and what it means for your IT career.We break down the massive shift from basic terminology memorization to deep, scenario-based network troubleshooting. Ryan explains the return of performance-based exam labs, the structural elimination of the standalone automation domain, and how Cisco plans to test your ability to audit AI hallucinations in production environments. If you are currently studying for CCNA v1.1 or trying to break into the networking industry, this conversation will completely redefine your study roadmap and home lab strategy.

Today e celebrate 250 Years of Freedom during this 4th of July special with Scotty Sykes with Sykes & Company Pharmacy Accounting Experts. Next, a special interview with Virginia Halsey SVP of Strategy and Product Management and Brad Engels Product Manager at First Databank (FDB).  Today's TWIRx is sponsored by Sykes & Company  250 Years of Freedom - 4th of July Special | TWIRx 

We've all been witness to how AI collapses the org chart: leaders are back to doing IC work, ICs are shedding the busy work, and teams are shipping features in two-week sprints that used to take a year. Our guest today is Eric Anderson, SVP of Product at Datasite, the virtual data room platform where billion-dollar M&A deals get done. He walks us through how a real-life, AI-first team has made progress in adoption and the difficulties along the way. In this episode, Eric shares: How the contract has changed as the PM role has evolved. It's not a layoff story - but product has collapsed back to subject-matter expertise, judgment, and taste Inside their “iteration zero” process: where PRDs are written live in the meeting, prototypes are wired to real data, and what the new bottleneck is now that building is fast Plus how you build trust in your AI product when a billion dollars is on the line: citations for everything, correlation, not imperative statements, and why nobody lets the computer decide Links LinkedIn: https://www.linkedin.com/in/eric-anderson-pr0ductexec/ Datasite: https://www.datasite.com/ Chapters 00:00 Introduction 03:04 AI is flattening the org chart (and why that's a good thing) 07:32 "The contract has changed": PRDs written live, ideas to code in minutes 14:42 Rise of the hyper creator: Blurring roles on the product team 17:53 Shipping fast isn't enough: Why taste and focus are the new bottleneck 21:35 Inside the virtual data room (VDR) 26:52 How Datasite builds trust in AI insights 31:59 Wrapping up Follow LaunchPod on YouTube We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.Special Guest: Eric Anderson.

In this episode of The Product Podcast by Product School, Carlos González de Villaumbrosia sits down with Arnab Bose, Chief Product Officer at Asana. Asana is the work management platform built for human and AI collaboration, trusted by over 170,000 customers including Accenture, Amazon, and Anthropic. The platform's Work Graph maps goals to portfolios to projects to tasks and serves as the foundation for Asana's AI Teammates: collaborative agents that operate inside the graph, learn from human decisions, and compound their intelligence with every cycle. What you'll learn:Why enterprise AI spend keeps returning zero productivity gains, and what is structurally breaking the loopWhy every employee approval, correction, or rejection of AI output is training data that makes the system smarter over timeHow Asana wires its own processes through the Work Graph so that AI decisions write back automatically and compound rather than resetHow PLG, forward-deployed engineers, and AI agents all report to the CPO, each under a GM who owns a revenue numberWhy the future of AI at work belongs to whoever has the richest shared context, not whoever has the best modelKey takeaways:Individual AI productivity gains compound into zero enterprise ROI when decisions never write back into a shared systemEvery human approval or correction is training data. The companies that capture it structurally will pull ahead of those that don'tPLG is an acquisition funnel, not a sales motion. Giving it a GM with a revenue number inside product changes the incentives entirelyCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Arnab BoseSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

In this UC Today interview, Marcus Law speaks with Matthew Carey, Director of Product Management at Theta Lake, about why cloud voice migration is not just an IT modernization project. As organizations move away from legacy on-premises phone systems, Carey explains how the compliance model changes, where governance gaps can appear, and why regulated businesses need to think beyond basic call recording.The conversation explores how communications now span voice, chat, video, screen sharing, SMS, whiteboards, email, and AI-generated summaries. Carey argues that compliance teams need to reconstruct the full conversation lifecycle, not simply capture individual calls. He also discusses the risks of fragmented platforms, the limits of legacy recording tools, and the importance of involving compliance teams before users go live.Carey also looks at the role of artificial intelligence in unified communications, including why organizations must start governing not only what employees say, but what AI says on their behalf.Watch the full discussion to learn how IT and compliance leaders can prepare for cloud voice migration, reduce risk, and build a governance foundation that can keep pace with modern UC platforms.

Part 2 of a 2-part episode From WEDI's Spring 2026 Conference, WEDI Board Member Pam Grosze (PNC Bank) concludes her conversation with leaders from several EHR platforms, discussing 0057 updates, ecosystem readiness—how providers should assess payer and vendor performance, what governance models actually drive outcomes, and where WEDI can help establish practical standards, metrics, and playbooks to move the market forward. The panel: Hans Buitendijk, Senior Director, Interoperability Strategy, Oracle Health Jason Vogt, Manager Development, APIs and Structured Documents, Meditech Sean Cotter, Software Developer, Epic Mohammad Chebli, VP of Interoperability, NextGen Gillian McCabe, Director of Product Management, Authorization Management, athenahealth

Leaders Founders behind Ouai, Good Girl Snacks, Heaven Mayhem, Hedley & Bennett, and more share the expensive, embarrassing, and clarifying mistakes that taught them how to build stronger businesses. For more from these leaders click here Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.

Send us Fan MailIn this episode of Embedded Insiders, Ken sits down with Norbert Breyer, Director of Marketing & Product Management at Sciosense, to discuss the company's new UFC23 Ultrasonic Flow Converter. Next is a special segment recorded live from COMPUTEX 2026. Ken Briodagh sat down with James Huang, Chairman of TAITRA, to discuss the vision behind this year's trade show and exhibition in Taipei, Taiwan, and the trends shaping the future of technology.For more information, visit embeddedcomputing.com

Meta is one of the biggest dinosaurs in the park, yet in a matter of months it rebuilt PM top to bottom, and almost none of it was bought. My guest is Jagjit Chawla, a VP of Product at Meta who's running a growing share of the Facebook app: Feed, Reels, and more recently Search. I worked alongside Jagjit for nearly ten years across Google, Credit Karma, and Meta, and almost nothing is as I remember it. These systems were built by the teams themselves, sometimes in a single evening, on tools you already have. Jagjit walks me through how a product org of a few thousand people learned to move like a startup again.Key topics:• Inside Meta's “no-meeting week” that set the org loose on the tools• The one job AI can't take: influencing other humans• Why the PMs winning on Jagjit's team aren't engineers• What to do when you're the bottleneck• How to become an "AI captain"• Triaging tens of thousands of bug reports with agents that validate and pre-write the fix• Why letting AI write code made site incidents spike, and how Meta clamped down• Building a morning brief that flags the decisions only you can make• Why the management "compression algorithm" is dead and what replaced itTimestamps:00:00 Introduction05:47 Why the biggest change is pace07:29 From detailed PRDs to a paragraph, a prototype, and an eval set09:32 Why the management "compression algorithm" is dead10:37 Visibility is high, but synthesis is scarce14:45 "Finding a scissor" when you don't have fancy tools16:10 A morning brief that flags the decisions only you can make22:37 When the agent quietly drops your source links25:53 The one job AI can't take: influencing other humans30:18 Getting an analyst's answer in five minutes, not 24 hours33:33 Three ways AI changed the products, not just the process37:25 Why letting AI write code made site incidents spike40:39 The no-meeting week and the birth of "AI captains"44:55 The world's largest Jenga game: why institutional knowledge wins48:41 Why economics and physics PhDs are "out-PMing" engineers52:14 Ideas and agency before tools56:19 "AI lowers the floor and raises the ceiling"58:40 Closing advice: once you taste it, you can't go backBrought to you by:• Glean—Work AI that works• Framer—Design and build your website effortlessly with Framer AgentsReferenced:• Claude Code• Credit Karma• Facebook• Ferrari• Gmail• Google• Google Chat• Google Drive• Indian Premier League (IPL)• Instagram• Meta• Porsche• Prince of Persia• TikTok• Workplace from Meta• ZoomWhere to find Nikhyl:• Twitter/X• LinkedInWhere to find Jagjit:• LinkedInJoin The Skip:• Skip Coach• Skip CommunityFind The Skip:• Website• Substack• YouTube• Spotify• Apple PodcastsDon't forget to subscribe to The Skip to hear me coach you through timely career lessons. Access exclusive sessions from 100+ top product leaders at skip.coach. If you're interested in joining me on a future call, send me a note on LinkedIn, Threads, or Twitter. You can also email me at nikhyl@skip.community This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit theskip.substack.com

In this episode of The Product Podcast by Product School, Carlos González de Villaumbrosia sits down with Jay Choi, Chief Executive Officer at Typeform. Typeform is the AI engagement platform trusted by more than 150,000 customers, including 95% of the Fortune 500. Before Typeform, Jay spent seven years as Chief Product Officer and General Manager at Qualtrics, where the company scaled from $100M to over $1B in ARR.What you'll learn:Breadth of surface area as a stronger AI moat than depth of use case, and why going broad is the right strategic bet right nowThe dual posture Typeform built: a defensive strategy to make their core product impossible to replicate, and an offensive strategy to expand into full customer workflowsResearch Flow, their new product that compresses 50 customer interviews from weeks into hours using AI-moderated researchBeing model-agnostic from day one, and what they learned when switching models without an observability platform in placeThe pricing experiment framework Jay uses: 30 simulations before a single market goes liveKey takeaways:When AI threatens to commoditize your core product, expanding surface area is a stronger defense than adding AI features to what you already havePositioning AI capabilities in plain language, not technical terminology, is the difference between adoption and abandonmentHappy churners are a product problem, not a marketing problem: the fix is finding structurally always-on use cases.Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Jay ChoiSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

What happens when a human becomes intimately enmeshed with a chatbot? This week on Future Around & Find Out we're sharing an episode from a podcast we think you'll like. Understood - Artificial Intimacy from the CBC: https://app.magellan.ai/listen_links/AIxFAFO---Here's more about episode one, Love Bots:In 2021, Sara met Jack and fell in love. He was charming, imaginative, and bore an uncanny resemblance to Henry Cavill. But Jack wasn't human… he was a chatbot. It sounds like science fiction, but people have been creating emotional bonds with chat bots since the very first one — Joseph Weizenbaum's ELIZA, a simple program built in the 1960s. It revealed a powerful truth: if something has a semblance of humanity, we can become emotionally entangled with it.  But what happens when your lover is technically controlled by someone else? Because in relationships with AI, there's always a third presence in that bed with you: the developers.  ---More on Understood - Artificial Intimacy:What happens when a human becomes intimately enmeshed with a chatbot? From people who've married their bots or who grieve their loved ones with the help of AI, host Victoria Hetherington (author of The Friend Machine) dives into the stories of the people who have invited these digital avatars into their hearts, minds, and even beds. And asks what do we gain and what do we stand to lose? Our intimacy, our resilience, even our grasp on reality?Understood takes you deep inside the seismic shifts reshaping our world right now. From online porn and crypto chaos to the rise of tech oligarchs, deepfake AI, and the broken promises of the internet — we explore the stories that define our digital age with hosts and characters embedded in the heart of the action. ---Future Around & Find Out: https://www.futurearound.com

A PE bankruptcy specialist and BCG partner walk into a bar...Just kidding, they walked into HBR... and they're trying to sell you a framework!Product Manager Brian Orlando and Enterprise Business Agility Leader Om Patel dissect the April HBR piece arguing that "consensus decision-making doesn't work in the AI era." By the end, you'll spot the sales funnel dressed as thought leadership, understand who profits from "autonomous scrum," and (hopefully) never read a management article the same way again.Listen or Watch as we discuss and debate:• Why the OVIS framework is RACI in a trench coat• How the authors' try to undermine building consensus• What "autonomous scrum" is (it's just scrum)• The fiduciary duty argument• A Peacetime/Wartime CEO concept lifted without attribution• Questions to ask whenever an HBR article recommends a specific consulting firm's methodologyHBR: Decision-Making by Consensus Doesn't Work in the AI Era (Rosenthal/Zuckerman, 2026-04-07)https://hbr.org/2026/04/decision-making-by-consensus-doesnt-work-in-the-ai-era#DecisionMaking #ManagementConsulting #CorporateGovernanceHarvard Business Review, Saybrook Capital, Boston Consulting Group, United Airlines bankruptcy 2002-2006, The Hard Thing About Hard Things by Ben Horowitz, Working Backwards by Colin Bryar and Bill Carr, RACI matrix, Jeff Bezos, Marty CaganLINKSYouTube: https://www.youtube.com/@arguingagileSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596INTRO MUSICToronto Is My BeatBy Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Platform work doesn't look like a typical “one product, one user journey” world, and in this episode, we dig into what that really means with platform Product Leader Ashana Singhania. With a decade of experience across financial services at American Express and Goldman Sachs, Ashana has worked on both consumer-facing experiences and the complex platform layers that power them.She walks Matt and Moshe through how platform products differ from traditional products: instead of a single user flow, platforms support multiple product lines, regions, risk profiles, and entry points, all sitting on shared infrastructure like identity, decisioning, and risk data. That reality changes everything about how a PM does strategy, prioritization, communication, and stakeholder management.Join Matt and Moshe as they explore with Ashana:What “platform” really means in practice, and how horizontal capabilities underpin vertical consumer productsHow platform PMs think differently about impact when results show up indirectly through many dependent productsWhy tools like Productboard, and Jira need to be used differently for messy, non‑linear platform workTechniques for breaking down use cases, mapping the full scope, and prioritizing across multiple product lines and geographiesThe critical role of documentation, especially around variations, so teams don't assume behavior is the same everywhereGovernance and failure modes:Over‑standardization that harms UXToo much flexibility that creates chaosHow to design a strong core plus controlled adaptationPartnering early with compliance, risk, ops, and legal in financial services so platform changes don't get blocked lateHow AI is (and isn't) used today in financial platforms, from fraud detection and behavior insights to reducing manual work, and where trust and regulation slow things downAshana's approach to defining a platform vision, living roadmaps, and reserving capacity for platform evolutionA sneak peek at her new venture on income‑based affordability assessment in real estate and beyondAnd much more!Want to connect with Ashana?LinkedIn: https://www.linkedin.com/in/ashanasinghania You can also connect with us and find more episodes:Product for Product Podcast: http://linkedin.com/company/product-for-product-podcastMatt Green: https://www.linkedin.com/in/mattgreenproduct/Moshe Mikanovsky: http://www.linkedin.com/in/mikanovskyNote: Any views mentioned in the podcast are the sole views of our hosts and guests, and do not represent the products mentioned in any way.Please leave us a review and feedback ⭐️⭐️⭐️⭐️⭐️

Description: In this episode of Cisco Champion Radio, we explore the evolution of edge computing and how Cisco is helping organizations bridge the gap between distributed locations and centralized control. We sit down to discuss the Cisco Unified Edge platform, a modular solution launched in November 2022 that is redefining how industries manage their infrastructure. Designed to meet the demands of modern enterprise environments, Unified Edge integrates compute, networking, and storage into a single, streamlined chassis, making it easier than ever to deploy and scale workloads—including AI and IoT applications. Key topics covered in this episode include: Modular Efficiency: How the platform's modular design allows for easy upgrades, maintenance, and flexible remote management across diverse industries. Intersight Integration: A look at how Unified Edge operates exclusively in Intersight-managed mode to provide seamless provisioning and configuration. Simplified Fleet Management: How Cisco leverages intent-based automation to simplify policy creation and deployment across multiple edge sites. Validated Blueprints: Insights into how Cisco Validated Designs serve as a roadmap for managing complex clusters and workloads at scale. Whether you are managing a small distributed network or a large-scale industrial deployment, this episode provides a comprehensive look at how Unified Edge simplifies infrastructure and empowers your team to focus on innovation. Cisco guest Ronnie Chan, Leader, Product Management, Edge AI Platform Cisco Champion Hosts Liam Keegan, VP of Technology, RX3 Communications, Inc. Rickey Keith, Vertical Systems Engineer, WWT   Elliot Dierksen, Distinguished Engineer, Greyson Technologies, Inc. Moderator Danielle Carter, Cisco, CCR Program/ Customer Voices Listen now to learn how you can transform your edge strategy.

We've all been witness to how AI collapses the org chart: leaders are back to doing IC work, ICs are shedding the busy work, and teams are shipping features in two-week sprints that used to take a year. Our guest today is Eric Anderson, SVP of Product at Datasite, the virtual data room platform where billion-dollar M&A deals get done. He walks us through how a real-life, AI-first team has made progress in adoption and the difficulties along the way. In this episode, Eric shares: How the "The contract has changed" as the PM role has evolved. It's not a layoff story - but product has collapsed back to subject-matter expertise, judgment, and taste Inside their “iteration zero” process: where PRDs are written live in the meeting, prototypes are wired to real data, and what the new bottleneck is now that building is fast Plus how you build trust in your AI product when a billion dollars is on the line: citations for everything, correlation, not imperative statements, and why nobody lets the computer decide Links LinkedIn: https://www.linkedin.com/in/nishaat-vasi/ Zipcar: https://www.zipcar.com/ Resources The Right Kind of Wrong by Amy Edmondson: https://www.simonandschuster.com/books/Right-Kind-of-Wrong/Amy-C-Edmondson/9781982195069 Chapters 00:00 Intro 03:37 Zipcar and the customer experience wake-up call 05:27 Ditching the email survey for real-time feedback 09:55 Turning NPS into OKRs 13:13 The top 3 priorities: Cleanliness, damage, and maintenance 16:51 The zero-cost pilot that now saves millions of dollars 25:42 The issue with "AI theater" 27:43 How genAI spotted a hidden fuel card problem 32:13 Conclusion Follow LaunchPod on YouTube We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.Special Guest: Nishaat Vasi.

“Conversations Are Becoming the Operating System of the Enterprise,” 8×8 Podcast, “The real shift is that conversations are no longer just moments in time,” says says Dhwani Soni, Global Vice President of Product Management at 8×8. “They are where work is coordinated, decisions are made, risks are surfaced and customer relationships are understood.” @Doug Green 8×8 is moving beyond communications as simple connectivity and into a broader role for communications as a source of action, intelligence and accountability. In this podcast, we look at two recent 8×8 announcements posted on Technology Reseller News: 8×8 Resolve, a mobile-first critical communications and incident management solution for deskless and distributed workers, and 8×8 Pulse, a conversational intelligence solution that turns business conversations into insight. “The real shift is that conversations are no longer just moments in time,” says Dhwani Soni, Global Vice President of Product Management at 8×8. “They are where work is coordinated, decisions are made, risks are surfaced and customer relationships are understood.” 8×8 Resolve addresses a practical enterprise problem: when something goes wrong, the people most affected may be the hardest to reach. Frontline employees in healthcare, retail, logistics, utilities, manufacturing and field services often do not sit at a desk, may not have corporate email, and may not be connected to the same tools used by office-based teams. As outlined in the TR-posted announcement on 8×8 Resolve, the solution reaches workers through channels they actually use, including SMS, voice, WhatsApp and the 8×8 Work mobile app. Resolve can escalate until acknowledgment is confirmed and produce an exportable audit trail showing who was notified, when they responded and how the incident was handled. The conversation also explores 8×8 Pulse. Businesses already generate valuable intelligence in calls, meetings, chats, emails, support tickets and customer conversations. Too often, that information remains scattered across recordings, transcripts, inboxes and systems of record. “With Pulse, the conversation itself becomes a source of business memory,” says Soni. “That changes how leaders, account teams, customer success teams and frontline managers understand what is actually happening across the organization.” As described in the TR-posted announcement on 8×8 Pulse, the product is built around the idea that business decisions increasingly happen inside conversations — and that those conversations can become a source of insight, context and action. Taken together, Resolve and Pulse point to a larger platform strategy. Communications are becoming the place where organizations detect problems, coordinate responses, capture commitments, understand customers, manage risk and create a record of what happened. For service providers, MSPs, channel partners and enterprise IT leaders, the message is clear: the next wave of cloud communications value will come from helping customers act on communications data, not simply move it from one endpoint to another. 8×8 Resolve: https://telecomreseller.com/2026/06/03/8×8-announces-8×8-resolve-a-critical-communications-solution-built-for-the-deskless-workforce/ 8×8 Pulse: https://telecomreseller.com/2026/06/03/8×8-introduces-8×8-pulse-conversational-intelligence-built-for-where-decisions-are-made/ Learn more at www.8×8.com.

What if SEO isn't just about keywords, rankings, or “free traffic” from Google?In this rerun episode of the Simple and Smart SEO Show, Crystal Waddell talks with Ray Grieselhuber, founder of DemandSphere, about why good SEO is really good product management — and why small business owners need to think beyond traditional rank tracking.Ray shares why SEO, user experience, content strategy, product positioning, and customer behavior all work together to shape how your website performs in search. He also explains how Google's search results have changed, why showing up in rich results matters, and how AI-powered search experiences like SGE may impact the future of website visibility.If you've ever wondered how to make your website more useful, more visible, and more aligned with what your customers actually need, this conversation is packed with practical insight.In this episode, we talk about:Why SEO and product management are deeply connectedWhat “product-led SEO” means for small businesses and e-commerce brandsWhy traditional rank tracking no longer tells the whole storyHow SERP features, shopping results, images, and People Also Ask affect visibilityWhat Google's Search Generative Experience may mean for businessesWhy E-E-A-T matters more as AI-generated content increasesHow small businesses can use Google Search Console as a starting pointWhy localization is more than simple translationHow to think about mobile vs. desktop behaviorWhy understanding your audience is still the foundation of SEOGuestRay GrieselhuberFounder of DemandSphereWebsite: demandsphere.comConnect with Ray on LinkedInMentioned in This EpisodeProduct-Led SEO by Eli SchwartzGoogle Search ConsoleGoogle's Search Generative Experience / AI searchE-E-A-T: Experience, Expertise, Authoritativeness, TrustworthinessDigital PRLocalization and hreflangShopify SEOE-commerce SEOGoogle Maps visibilityKey TakeawayGood SEO is not just about ranking higher. It's about building a better website, creating a better experience, understanding how your customers search, and showing up in the places that matter before they ever click through to your site.Favorite Quote“We always say good SEO is good product management. And good product management is good SEO.” — Ray GrieselhuberChapters / Timestamps00:00 — Why good SEO is good product management00:51 — Welcome to the Simple and Smart SEO Show01:00 — Meet Ray Grieselhuber01:25 — Ray's background and journey02:00 — What DemandSphere does02:35 — E-commerce beyond Shopify and retail03:20 — Why Ray recommends Product-Led SEO04:30 — SEO as a core part of business strategy05:00 — The connection between SEO, UX, and customer experience07:20 — Why traditional rank tracking is no longer enough08:45 — Understanding the shape of the SERP09:40 — SERP features, rich results, and shopping results11:00 — Crystal's real-world e-commerce visibility example13:00 — What is Google's Search Generative Experience?15:30 — How SGE may impact businesses16:20 — Digital PR, brand mentions, and semantic search17:30 — What E-E-A-T means18:15 — Why real experience matters in content20:45 — SEO as a long-term digital asset22:30 — NIL, college athletics, and content opportunities25:00 — How small businesses can monitor search visibility25:20 — Why Google Search Console is a great place to start26:30 — Mobile vs. desktop shopping behavior28:00 — What localization means in SEO29:00 — Translation vs. true localization30:00 — Shopify, duplicate pages, and hreflang31:00 — Spanish-language search opportunities32:30 — One thing small business owners can do to increase visibility34:00 — Where to connect with RayText me your questions or comments!Hey, Shopify store owners! (Especially if you're selling on Etsy, too!)Here's a quick question: Are people actually finding your products on Google?If SEO feels confusing, overwhelming, or like something you'll "get to later", this is for you.I'm hosting a free, seven day Shopify SEO challenge that breaks it down into simple, doable steps.No tech headaches, no fluff. Join us at  Hey, Shopify store owners! (Especially if you're selling on Etsy, too!)Here's a quick question: Are people actually finding your products on Google?If SEO feels confusing, overwhelming, or like something you'll "get to later", this is for you.I'm hosting a free, seven day Shopify SEO challenge that breaks it down into simple, doable steps.No tech headaches, no fluff. Join us at aise  Hey, Shopify store owners! (Especially if you're selling on Etsy, too!)Here's a quick question: Are people actually finding your products on Google?If SEO feels confusing, overwhelming, or like something you'll "get to later", this is for you.I'm hosting a free, seven day Shopify SEO challenge that breaks it down into simple, doable steps.No tech headaches, no fluff. Join us atSupport the showBook a Shopify Store Strategy Call With Crystal!Want to follow up on what you've heard? Search the podcast!AFFILIATE LINKS:Start your Shopify Store!Get SurferSEO!Metricool (to be everywhere online, you NEED a social media scheduler!)Grid and PixelNote: If you make a purchase using some of my links, I make a little money. But I only ever share products, people, & offers I trust & use myself!

What if millions of Americans had already proven they could handle a mortgage payment — and the system simply refused to count it?Reggie sits down with Suhas Reddy, Head of Product at Pathward Bank, to unpack what it really means to build product inside the most regulated corners of financial services. Suhas was among the early product leaders at Fannie Mae, driving the Lighthouse Project that later transformed one of the world's largest secondary mortgage institutions into a customer-centric, digital-first product organisation. He now leads product at Pathward as SVP of Product Management across the Nasdaq-listed sponsor bank's B2B products — payments, issuing, lending, acquiring, and commercial finance — developing the products that enable fintechs and brands to reach customers at scale.The conversation covers the 10-year product build that became an overnight pandemic success story, why Suhas treats risk and compliance as design constraints rather than roadblocks, and the title insurance battle he fought — and lost — years before it became national policy. They get into the philosophy of “Legos, not unicorns” as a framework for building scalable fintech infrastructure, and the human-centric conviction that turned rental payment history into a mortgage underwriting signal — unlocking homeownership for borrowers the system had previously ignored. Suhas continues to build infrastructure that expands financial access for underserved communities through Pathward's product platform.

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From Promise to Performance: Advancing Digital Health with Intention and Impact Host Russ Branzell, President and CEO of CHIME, is joined by Lyle McMillin, Associate Vice President of Product Management at Hyland, for a dynamic discussion on turning digital health ambition into measurable performance. The conversation examines how healthcare leaders translate innovation , particularly in cloud, AI, and enterprise imaging, into scalable, real-world use and impact. Lyle shares frontline insights on what's driving meaningful progress today, what's getting lost in the noise, and how organizations can build trust while navigating complex digital transformation decision. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

For episode 300 of The Product Podcast, Carlos Gonzalez de Villaumbrosia sits down with Ajit Varma, Head of Firefox at Mozilla, the nonprofit behind the original challenger browser that pioneered browser tabs, pop-up blockers, and browser extensions. With 210 million active users and $826 million in annual revenue, Firefox is the only major independent, open-source browser still standing against Google Chrome's 68% share, Apple Safari's 17%, and a new wave of agentic browsers. Before Mozilla, Ajit spent six years at Meta leading monetization of WhatsApp and overseeing its business messaging platform. He has also held product roles at Google, Uber, and Square.What you'll learn:Why LLMs are making browsers more strategically important, and what that means for product teams building in an agentic worldWhy "trust us" is no longer enough, and how open source changes the standard for privacy in AI products- How to compete against trillion-dollar incumbents without abandoning your missionKey takeaways:Privacy claims without open-source inspectability are unverifiable, "trust us" is no longer a sufficient product strategy in the AI eraCompeting against trillion-dollar companies is possible when mission clarity defines what you refuse to optimize forThe agent-driven internet will either democratize access or concentrate it, product choices made today will determine whichSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

In this episode of Lessons in Product Management, John sits down with product marketing leader and author Doug Kimball to discuss why messaging is one of the most overlooked drivers of product success. Drawing from Doug's new book, So What? Why? Who Cares?, the conversation explores how product managers and product marketers can work together to create clearer, more compelling messaging that actually connects with customers. The episode dives into:Why great products fail when messaging lacks clarityThe “So What? Why? Who Cares?” framework for simplifying product communicationHow PMs and product marketers should collaborate earlier in discovery and researchThe importance of customer language, segmentation, and win/loss analysisWhy storytelling matters in product management — not just marketingHow poor PM/PMM alignment can unintentionally create “vaporware” sales cyclesThe discussion ultimately argues that product management and product marketing are strongest when deeply embedded together throughout the product lifecycle, from discovery to go-to-market.Buy the book

Well, that escalated quickly! In the span of a few weeks the Trump administration went from AI regulation is dangerous and we will lose to China to an executive order calling for AI model-makers to submit to a “voluntary” review of their most advanced models to… the Friday night massacre of Anthropic's Fable 5, which they declared too dangerous for any non-US citizen to use, which caused Anthropic to withdraw it completely. So where do go from here? It seems like, de facto, all new models will be subject to review and withdrawal. But on what criteria? And who can we trust to do this fairly? That's what Ron J. Williams and I get into on the latest FAFO. Ron thinks a lot about trust. It's core to the products he builds as a partner at Co-Created and as the founder of Scam Hero, an app he launched to keep people safe after his father trusted the wrong person and got scammed out of more than a million dollars. Ron says: "I think it's fair to say that Anthropic didn't bend the knee hard enough and that's kind of why we're here. The problem with that is that that's not good enough. AI is now global infrastructure. It can't just be the throne that says "Not you, but you,” because it's important enough that it really does beg the question, “who gets to decide?”---Future Around & Find Out newsletter & archive: https://www.futurearound.com

Most companies are adopting AI in the wrong order. They start with technology, hand everyone a chatbot, and hope productivity follows. According to Sriram Krishnasamy, that's how you amplify organizational chaos.Sriram led FedEx's DRIVE transformation, which delivered $4 billion in structural cost reductions, and founded FedEx Dataworks, the company's internal data and insights business. Drawing on decades of experience at the intersection of operations, logistics, and digital transformation, he argues that AI isn't just a technology—it's a field. And companies that treat it like a software rollout are missing the point.Join hosts Nick Paladino and Chuck Moxley as they explore Sriram's framework for becoming "AI ready" instead of trying to become "AI native." He breaks down his three-legged stool for transformation: business architecture, experience engineering, and technology. Most organizations start with technology. Sriram believes it should be the last thing you focus on.The conversation dives into how FedEx transformed data from 17 million daily shipments into actionable insights, why companies should chase business value instead of building massive data lakes, and how a predictive model originally designed to optimize network operations helped FedEx achieve a 99.8% service level during the critical COVID vaccine rollout. Sriram also challenges common assumptions about frictionless experiences. The best digital experiences aren't necessarily the most beautiful. They're the ones that understand context and empathy. His favorite example? The Amazon app. Not because of its design, but because it understands his workflow, anticipates mistakes, and adapts to his needs.Key Actionable Takeaways:Start with workflows, not technology – Before deploying AI, define how work actually gets done inside your organization and how your customers accomplish their goals. AI creates the most value when it's applied to well-understood workflows rather than layered on top of existing complexity.Chase business value, not data volume – Most companies don't need massive data lakes before they can create value. Focus on the 20% of data that drives 80% of outcomes, solve a real problem, and expand from there.Become AI ready, not AI native – Don't reinvent your company around AI. Strengthen your existing identity, clarify your goals, understand the people impacted by change, and then apply AI to improve what already makes your business valuable.Want more tips and strategies about creating frictionless digital experiences? Subscribe to our newsletter!https://www.thefrictionlessexperience.com/frictionless/ Download the Five Step Site Speed Target Playbook: http://bluetriangle.com/playbook Sriram Krishnasamy's LinkedIn: https://www.linkedin.com/in/sriram-krishnasamy-ab1679117/ Nick Paladino's LinkedIn: https://linkedin.com/in/npaladino Chuck Moxley's LinkedIn: https://www.linkedin.com/in/chuckmoxley/Chapters:(00:00) Introduction(03:14) FedEx Career Journey(05:35) Building Dataworks(08:24) Data vs Insights(11:20) Operations to Digital(14:03) Vaccine Distribution(19:57) Three-Legged Stool(22:03) Business Architecture(24:25) Experience Engineering(24:49) Technology Last(28:30) $4B Cost Reduction(29:15) AI and Cognitive Clarity(31:13) Corporate Identity(34:10) Becoming AI Ready(35:35) AI and Human Questions(37:15) Technology Tradeoffs(40:20) Frictionless Experiences(42:07) Where to Connect(42:25) Conclusion

Some of the best conversations start at a dinner table.Last September, host Langston Clark welcomed product leaders and authors Oji and Ezinne Udezue into his San Antonio home for an intimate gathering. One of the guests that evening was Elisa Cuellar — a listener, entrepreneur, and founder of StorieCue — who walked away from that dinner inspired to stop sitting on her own big idea. That night lit a spark. This episode is the recorded continuation of that conversation.Oji, a former Chief Product Officer at Twitter, Calendly, and Atlassian, and managing partner of the Kernel Fund, and Ezinne, who has driven enterprise transformation at T-Mobile, Discovery Communications, Procore, and WP Engine, are the co-authors of Building Rocketships: Product Management for High Growth Companies. Together, they walk us through what separates builders who scale from those who stall — and why the fundamentals of product thinking matter now more than ever. With Elisa serving as guest co-host, the trio explores customer listening, the Shipyard Model of innovation, AI's role in product development, and what it means to build rocket ships when the infrastructure — and the capital — looks completely different than Silicon Valley. Whether you're a solo founder, a product leader, or someone who knows they have a rocket ship inside of them and just hasn't launched yet — this episode is for you. Topics covered: product management, startup growth strategy, AI tools for founders, customer listening, Shipyard Model, Kernel Fund, innovation in Africa, venture capital in emerging markets, product-market fit, Black tech leadership, entrepreneurship.Support the showhttps://www.patreon.com/c/EA_BookClub

In this episode of The Product Podcast by Product School, Carlos González de Villaumbrosia sits down with Cristina Cordova, Chief Operating Officer at Linear, the product development system built for teams and agents. Linear raised $82 million in a Series C round in June 2025 at a $1.25 billion valuation. The company has been profitable since 2021, and serves over 20,000 paid business customers, from seed-stage startups to Fortune 100 enterprises, with a team of just 140 people. Before Linear, Cristina joined Stripe as one of its first employees, and led Platform and Partnerships at Notion.What you'll learn:Why keeping headcount intentionally lean is a strategic advantageReplacing traditional interviews with paid two to five-day projectsWhy PMs are the fastest-growing power users of agentic toolsKey takeaways:A small team is not a small business. Revenue, customers, and growth rate matter more than headcount.If you fully delegate your AI thinking, you lose your native understanding of how these products actually workAgentic workflows are now the default, not a feature. The companies that treat them that way will pull ahead.Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Cristina CordovaSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

It's that time of year, muzzle time. We speak with Kara Robinson of GG Equine about when and why you should be using a muzzle with your horse/pony/mini. Coach Jenn tells us about a chew stop that finally worked for James and Jamie does her annual lesson on training for the 4th of July. Listen in….HORSES IN THE MORNING Episode 3967– Show Notes and Links:Hosts: Jamie Jennings of Flyover Farm and Glenn the GeekJamie and Glenn's Amazon StoreTitle Sponsor: WERM FlooringPic Credit: GG EquineGuest: Kara Robinson, Director of Product Management & Customer Success, GG EquineGuest: Coach Jenn of Horse Tip Daily on Rap Last, chew stop that actually worksSponsor: ClariFly LarvicideAdditional support for this podcast provided by: Equine Network and Listeners Like YouTime Stamps: 02:02 - Belmont recap & Golden Tempo04:41 - Daily Whinnies07:18 - Tick bites & health chat12:05 - Screwworm outbreak & sterile flies15:21 - Kara from GG Equine: why muzzles23:40 - Muzzle fit, sizes, inserts & coupon30:36 - Chewing problems & Rap Last39:26 - Fireworks training with balloons

It's that time of year, muzzle time. We speak with Kara Robinson of GG Equine about when and why you should be using a muzzle with your horse/pony/mini. Coach Jenn tells us about a chew stop that finally worked for James and Jamie does her annual lesson on training for the 4th of July. Listen in….HORSES IN THE MORNING Episode 3967– Show Notes and Links:Hosts: Jamie Jennings of Flyover Farm and Glenn the GeekJamie and Glenn's Amazon StoreTitle Sponsor: WERM FlooringPic Credit: GG EquineGuest: Kara Robinson, Director of Product Management & Customer Success, GG EquineGuest: Coach Jenn of Horse Tip Daily on Rap Last, chew stop that actually worksSponsor: ClariFly LarvicideAdditional support for this podcast provided by: Equine Network and Listeners Like YouTime Stamps: 02:02 - Belmont recap & Golden Tempo04:41 - Daily Whinnies07:18 - Tick bites & health chat12:05 - Screwworm outbreak & sterile flies15:21 - Kara from GG Equine: why muzzles23:40 - Muzzle fit, sizes, inserts & coupon30:36 - Chewing problems & Rap Last39:26 - Fireworks training with balloons

Summer heat can be tough on RVs.If you've ever wondered why your RV air conditioner struggles to keep up, why your refrigerator doesn't seem as cold as it should be, or what you can do to improve performance during hot-weather camping, this episode is for you.Mike and Jennifer welcome Will Troyer, Director of Product Management for GE Appliances' Recreational Living Division, for an in-depth conversation about RV cooling systems.Will explains how RV air conditioners and refrigerators work, why they perform differently than residential appliances, and what RVers can do to stay comfortable and keep food safe when temperatures climb.Along the way, Mike and Jen answer listener questions, share practical summer RV tips, and announce the release of their brand-new North Carolina RV Travel Guide.You'll come away with useful, actionable advice that can help make your summer travels cooler, safer, and more enjoyable.Free Daily RV Newsletter:RVLifestyle.com/newsletterNorth Carolina RV Travel Guide:RVLifestyle.com/NorthCarolina

At Cisco Live, I sat down with Papi Menon, Vice President of Product Management at Outshift by Cisco, to explore one of the most ambitious ideas emerging in the AI world today. While much of the industry remains focused on larger models and individual AI agents, Outshift is asking a different question. What happens when millions of AI agents need to collaborate across organizations, platforms, and industries? Papi joined me to explain the thinking behind Outshift, Cisco's emerging technology and incubation group, and the work they're doing to help shape the next era of AI. Our conversation explored concepts such as the Internet of Agents, the Internet of Cognition, and AGNTCY, an open-source initiative designed to create the foundations for agent-to-agent collaboration at scale. We discuss why connecting AI agents is only the first step, why shared intent and shared context could become as important as connectivity itself, and how organizations may need entirely new infrastructure to support an increasingly agent-driven future. Papi also shares his perspective on the challenges of interoperability, governance, trust, and security as AI systems become more autonomous and interconnected. The discussion moves beyond today's AI headlines and into the bigger questions facing the technology industry. If the internet connected people and systems, what infrastructure will be needed to connect intelligence itself? And what role can open standards play in ensuring that future remains collaborative rather than fragmented? Whether you're a technology leader, developer, strategist, or simply curious about where AI is heading next, this conversation offers a fascinating glimpse into how Cisco is thinking about the future of agentic computing and the foundations that may underpin the next major platform shift in technology. How do you think AI agents will collaborate in the future, and should that future be built on open standards or closed ecosystems?