POPULARITY
For many of our listeners, planning a wedding goes hand in hand with purchasing your first home together as a couple. Today's episode of Wedding Secrets Unveiled! features the amazing Jennifer Bove of Keller Williams Coastal Realty to help you set up the proper building blocks to buy your first home. Jennifer discusses how to utilize one of her favorite resources—Your First Home by Gary Keller and Jay Papasan. And for one lucky listener, we are giving away a copy of the book on our Instagram. So head on over to @SaraZarrellaPhotography in the first week of launching this episode for your chance to win! Please rate, review, and subscribe to this podcast wherever you're listening so you never miss an episode. Even better share it with a friend! It is a great way to show your support and let us know what you think. Thank you for listening. To get the full show notes head to https://sarazarrella.com/2023/05/preparing-to-buy-your-first-home/ For more information check out our website at www.sarazarrella.com/podcast Join our Monthly Newsletter for tips, tricks, and Freebies! https://sarazarrella.com/newsletter Would love to be friends on the gram at https://www.instagram.com/sarazarrellaphotography/
Jennifer Bove founder and principal at KickerStudio in San Francisco discusses her thoughts on Service Design.
What makes a great service? How can designers influence the experience customers have with grocery stores, airlines and car rental agencies? Jennifer Bove of Kicker Studio and Ben Fullerton of IDEO talk with Gretchen Anderson about service design.
Jennifer Bove from Huge and Ben Fullerton from IDEO sat down with me shortly after their presentation to discuss ideas from “We’ll Always Have Paris – What Makes a Memorable Service Experience.” We explore the six key elements about what it takes to design services that keep people coming back for more. We probe into the dynamics of service design from real-world examples of business that provide unique experiences. One shoe company will actually order a pizza for their clients as well as order products from competitor sites to keep their customers satisfied. Jennifer and Ben outline why people get excited about intangible services in the same way they lust after the latest shiny toy that just came out on the market.
Jennifer Bove from Huge and Ben Fullerton from IDEO sat down with me shortly after their presentation to discuss ideas from “We’ll Always Have Paris – What Makes a Memorable Service Experience.” We explore the six key elements about what it takes to design services that keep people coming back for more. We probe into the dynamics of service design from real-world examples of business that provide unique experiences. One shoe company will actually order a pizza for their clients as well as order products from competitor sites to keep their customers satisfied. Jennifer and Ben outline why people get excited about intangible services in the same way they lust after the latest shiny toy that just came out on the market.