Podcasts about realtors

Sweaty palms? That might be your sign to lean in. We're back with a special Fair Housing Month episode, and this time we brought in a very special guest: Molly Mair from Eugene, Oregon—a former teacher turned Realtor and now a brokerage owner, DEI committee chair, and all-around fierce advocate for fair housing. We first met Molly at a conference in California (shoutout to her adorable sun-logo mugs and shared love for data nerdiness

Resilience & Real Estate: Turning Obstacles into Opportunities with Nicole Hart    Welcome to another episode of REIGN, The Real Estate Investor Growth Network with your hostess, Jen Josey. In today's episode, join Jen as she sits down with Nichole Hart, a realtor and home health occupational therapist from the Dallas-Fort Worth market. Nichole shares her inspiring journey of overcoming financial setbacks through house hacking, landlording, and flipping homes, all while managing single motherhood and a full-time job. Discover how Nicole navigated a challenging past project that included surprises like plumbing issues and contractor delays, yet showcased her resilience and determination. This episode is packed with valuable lessons for real estate investors and anyone looking to build wealth and resilience. Tune in to hear Nicole's story and learn actionable strategies to succeed in real estate. Don't miss it!    00:00 Introduction to REIGN and Today's Episode 01:02 Badassery Bestowment: The Power of No 04:08 Guest Introduction: Nichole Hart's Inspiring Journey 05:31 Nichole's Real Estate Beginnings and First Projects 06:56 Airbnb Arbitrage Explained 11:13 Diving into a Challenging Project 25:06 Contractor Woes and Budget Struggles 26:50 Bringing in a New Contractor 28:29 Listing and Market Challenges 29:19 Dealing with Hard Money Lenders 30:12 Private Lender Solution 33:48 Lessons Learned and Moving Forward 39:16 What Makes You a Badass? 39:30 Book Recommendation: The Power of Now 41:44 Best Advice Ever Received 42:26 What Drives You to Succeed? 43:50 Current Goals and Aspirations 47:44 Systems for Success 49:01 Defining Success 51:17 Final Thoughts and Contact Information   Social Media Links: IG: nicholehartre  /  I am mainly on facebook Nichole.hart1 Website: nicholehart.kw.com   To learn more about Jen Josey, visit www.TheRealJenJosey.com To join REIGN, visit www.REIGNmastermind.com Stuff Jen Josey Loves: https://www.reignmastermind.com/resources Buy Jen Josey's Book: From Beginner to Badass: https://a.co/d/bstKlby  

Send us a textJoin us on Average Joe Finances as our guest Jay Balekar, shares his inspiring journey from growing up in India to becoming a successful real estate investor in the U.S. Jay discusses his background in cybersecurity, his early exposure to Robert Kiyosaki's 'Rich Dad, Poor Dad,' and how he transitioned into multifamily real estate. He emphasizes the importance of education, careful underwriting, having ample reserves, and the value of networking and mentorship. In this episode:Explore how strategic self-education can accelerate your entry into multifamily investing.Uncover the power of networking and mentorship in scaling your real estate portfolio.Absorb the value of financial discipline—avoid risky debt and build strong reserves.Grasp why adapting to market shifts with operational excellence is key to long-term success.And so much more!Key Moments:00:00 Introduction and Welcome00:55 Guest Introduction: Jay Balekar01:30 Jay's Early Life and Education02:38 First Steps into Real Estate03:49 First Multifamily Property Experience05:18 Challenges and Lessons Learned14:00 Networking and Growth16:49 Market Changes and Strategies25:57 Final Round: Key Questions34:54 Final Thoughts and FarewellFind Jay Balekar on:Website: https://www.prospercapitalco.com/Facebook: https://www.facebook.com/jaideep.balekarLinkedIn: https://www.linkedin.com/in/jaideepbalekar/Average Joe Finances®All of our social media links and more: https://averagejoefinances.com/linksAbout Mike: https://mikecavaggioni.comAbout Tawnya: https://www.themoneylifecoach.com/Show Notes add-on continued here: https://averagejoefinances.com/show-notes/*DISCLAIMER* https://averagejoefinances.com/disclaimerSee our full episode transcripts here: https://podcast.averagejoefinances.com/episodesSupport the show

Fearless Agent Coach & Founder Bob Loeffler shares his insights on The Business Owner Mindset and how it's making his Fearless Agent Coaching Students rich! Fearless Agent Coaching is the Highest Results Producing Real Estate Sales Training and Coaching Program in the Industry and we can prove it will work for you if it's a good fit! Call us today at 480-385-8810 to see if it may be  good fit for you! Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, but Fearless Agent Coaching Students di all of these completely differently and get massively better results! Find out how! Listen in each week as Bob gives an overview and explains the big ideas behind making big money as a Fearless Agent! If you are earning less selling real estate than you wish you were, and you're open to the idea of having some help, We are here for you! You will never again be in a money making situation with a Buyer, Seller or Investor and not have the right words! You will be very confident! You will be a Fearless Agent! Call Bob anytime for more information about Fearless Agent Coaching for Agents, Fearless Agent Recruiting Training for Broker/Owners, or hiring Bob as a Speaker for your next Event! Call today 480-385-8810 - or go to https://fearlessagent.com Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, Spin Selling, but Fearless Agent Coaching Students do all of these completely differently and get massively better results! Find out how! Are You an Owner of a Real Estate Company - need help Recruiting Producing Agents - Call today! 480-385-8810 and go to FearlessAgentRecruiting.com and watch our Recruiting Video Real Estate Coaching training Real estate training real estate coaching real estate speaker real estate coach real estate sales sales training realtor realtor training realtor coach realtor coaching realtor sales coaching realtor recruiting real estate agent real estate broker realtor prospecting real estate prospecting prospecting for listings calling expired listings calling for sale by owners realtor success Best Realtor Coach Best Real Estate Coach Spin SellingSupport the show: https://fearlessagent.comSee omnystudio.com/listener for privacy information.

Mike Olson is a third-generation Realtor and investor with over 20 years of experience in the Charleston, SC market. He began as a home inspector in 2004, completing 1,800+ inspections before shifting to residential sales, earning Rookie of the Year and multiple Realtor of Distinction awards. In 2023, he joined Rod's Warrior Group, which led to his involvement in 342 multifamily units across Charleston and Columbia. Mike blends innovative marketing with a client-first mindset, working in both luxury real estate and with first-time buyers. He lives on Johns Island with his wife, Kristen, and their son, Davis.   Here's some of the topics we covered:   The Real Estate Commission Shake-Up No One's Talking About How Social Media Became a Secret Weapon for Raising Millions Next-Level Networking Hacks That Open Big Doors Why Passion Isn't Optional The Networking Window You Can't Afford to Miss Inside Mike's First Deal With The Warrior Group Raising $2.75M For The First Warrior Deal The HOA Headaches That Can Derail a Deal The Killer Value Add Process of Mike's First Deal Why Senior Housing Is the Multifamily Niche You Shouldn't Ignore   If you'd like to apply to the warrior program and do deals with other rockstars in this business: Text crush to 72345 and we'll be speaking soon.   For more about Rod and his real estate investing journey go to www.rodkhleif.com  

Home sellers are surprisingly confident in today's unpredictable market. A new Realtor.com survey shows that 81% expect to get their asking price—or more—even with high rates and economic uncertainty. In this episode of Real Estate News for Investors, Kathy Fettke explores what's behind this optimism, from the ongoing housing shortage to spring selling momentum. Learn how regional trends, seller strategies, and buyer behavior are shaping the 2025 housing market — and what it all means for real estate investors.

Trevor is a professional real estate enthusiast with a background in predictive psychology, venture investment, and process innovation. Having owned and operated many businesses in the fields of technology, sales, and financial consultation, Trevor brings a unique acumen to the best strategy in selling your home and finding you a new home.  His approach is one involving current market awareness, strategy in presentation & timing, and execution through influence and negotiation. Your unique situation of needs matters greatly in developing the proper plan for delivering success. Having grown up in the greater Omaha area, Trevor now actively fathers his two sons and and services the metro in a variety of ways. He plays active roles in the Henry DoorlyZoo, Open Door Mission, & Children's Hospital. Trevor first realized his interest and natural aptitude in the world of real estate during the building of his personal home. This grew through his exploration of investment properties, several flips, and designing new construction floor plans. He now takes this interest combined with his process design & technological expertise to offer a relief-style real estate experience to others.Trevor develops long lasting relationships with his clients and keeps the interactions genuine. You will experience a greater sense of trust through the streamlined and thorough processes that Trevor uses to oversee every step of your real estate endeavors. To View This Episode-https://youtu.be/M3eruQ2H9C4#WhoKnewInTheMoment? #Podcast #Realestate #realestateinvesting #omaha

 This week on Real Estate Real World, Marguerite Crespillo talks with Florida-based Realtor Melissa Horne. With a heart for helping families and deep roots in service, Melissa shares her journey from managing the Comedy Cellar in New York to becoming a trusted name in Florida real estate. Discover how she markets homes, supports education, and shows up powerfully for her clients — all while being a mom, advocate, and community leader.

As the property management industry continues to evolve, it's important to stay up to date on the latest innovations in technology. In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with David Normand from Vendoroo to talk about AI's role in the future of property management. You'll Learn [01:29] The AI Revolution [08:47] The Importance of Empathy and Human Touch [22:21] Decreasing the Cost of Maintenance Coordination [32:29] New Features Coming to Vendoroo Quotables “As any property manager believes, we know how to do it the best.” “If you're not reading articles and studying up on this, I think that's going to catch you by surprise pretty quickly.” “Empathy is the magic lubrication that makes everything better.” “Empathetic reflection and empathy is a magical ingredient.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript [00:00:00] David: If you're not building AI tools from working with your partners, from being on the ground floor with them and using the data and building tools based upon the data and their pain points and their failures, buyer beware. If somebody's coming to you and saying, Hey, we figured this all out in the lab. [00:00:14] David: Come use it. Yeah. Right. Buyer beware. [00:00:18] Jason: All right. Welcome property management entrepreneurs to the DoorGrow Show or the Property Management Growth podcast. I'm Jason Hull, the founder and CEO of DoorGrow, the world's leading and most comprehensive group coaching mastermind for residential property management entrepreneurs. We've been doing this for over a decade and a half. [00:00:39] Jason: I've brought innovative strategies and optimizations to the property management industry. I have spoken to thousands of property management companies. I've coached over 600 businesses. I've rebranded over 300 companies like Bar Rescue for property managers, cleaning up their businesses, and we would love to help coach you and support you and your growth. [00:01:01] Jason: We have innovative strategies for building out growth engines, for building out your operational challenges, for helping you figure out how to get to the next level in your business and one of the cool tools that I'm excited to showcase today with my guest here, David Norman, is Vendoroo. We've had you on the show before. [00:01:19] Jason: Welcome back David.  [00:01:20] David: Yeah. Thank you for having me. It felt like years ago, it was only about, I think eight months ago since we did this, so much has changed over the time, so it's great to be back. Yeah, it's great to be back.  [00:01:29] Jason: Good to have you. I know you're in the middle of this AI revolution, which AI is just innovating and changing so rapidly. It probably does feel like years ago, so, yeah. Yeah. Yeah. It's been crazy. You guys have made a lot of changes too, so, you even changed your brand name from the last time we had you on the show. Yeah. Which was I think Tulu. Yeah. Right. And so, yeah. So why don't you get us caught up on what's going on 'cause, you know, there's been a lot.  [00:01:55] David: Yeah. Yeah. Thank you first of all for having me here today, Jason, and from the entire Vendoroo group of us, which, you know, the team has grown 10 x over the past eight months, which has been awesome. And I just also wanted to start in thanking everybody from what we call our client partners who have jumped in into this great unknown that is AI and is going to be like, how is this going to work in our industry? And so that's really what we've been focusing on the past eight months. You know, it's been a unbelievable journey of both failures, successes learnings and insights. And ultimately we're getting excited here at the NARPM broker owner which is in Denver to unveil Vendoroo. Like this is the coming out party. And so we're super excited if you're going to be there. We have a massive booth that we have set up that we have the ai alliance with other people that are working in the AI space, and I really hope that you guys come over and check it out. I promise this. [00:02:53] David: You'll never see a booth or a display like we have set up. At the NARPM broker owner. So.  [00:02:58] Jason: Now I want to go attend it. Yeah. Just so I can see your booth.  [00:03:01] David: So, let me put it this way. You may see the robot from the Jetsons walking around the booth walking around the NARPM broker owner, so, okay. [00:03:07] David: Yeah. Rosie? Yeah. You may see something like that. So she'll be vacuuming with her apron? Yeah. She'll be doing a little social engagement. It'll be cool. So, okay. Okay.  [00:03:17] Jason: Yeah. Very cool. Yeah, so catch us up on what, like, let's get into the kind of the background and the overview for people that have never heard about Vendoroo and what you guys do and how you got into this. [00:03:29] Jason: Yeah. Give people kind of the backstory. Yeah.  [00:03:31] David: Yeah. Thank you for that. So really the backstory is that, you know, we know of this AI economy that's coming, right? And there was a few of us, you know, I've been in this industry for 18 years. You know, I've managed you know, portfolios of 40,000 doors. [00:03:47] David: I've managed them for governments. You know, I started off with our own property management. Much like you guys. We started off with 80 doors. We grew to 550 doors in four years. So it was exciting to know that technology that was coming that promised duplication because, you know, as any property manager believes, we know how to do it the best, right. [00:04:05] David: And so what we decided to do is to come together and say, Hey, if AI's coming, there's two things that we need to figure out. Number one is how is this going to help us show value in this new industry to this new generation of property owners that is here, that is coming, that has been raised in the technology world too, right? [00:04:25] David: And two, can it actually duplicate our efforts? Can it actually be an employee for us? Right? And I don't care what people are promising about ai, you don't know until you get into what we call like, you know, get into the weeds, you got to get into the trenches. And so that's what we did, right? We went out and we were the guys that grabbed the torch and we said, we are going to take all the risk. [00:04:46] David: We are going to jump into the mix. We're going to ask people to jump onto the bandwagon with us and we're going to figure this out. And oh my gosh, what an unbelievable eight months it has been in learning and insights. And I can't wait to get into all the things that we've learned about the property management industry. [00:05:01] David: But that's really what we've been focusing on here the past eight months, right? So we started off with well hey, can the AI assist the va? Can it turn them into a super va? Is that what it's going to be? And, you know, some people were like, yay. And some people were like nay, you know? And so, and you know, because that human failure still was there, right? [00:05:21] David: And you know, what happens if they left? There was that inconsistency. And then it was like, all right, well what can the AI own? Right? What can it do? What can it perfect? And you know, can AI actually be the last employee that I ever hire? Right. That's really, that's a really cool thing to do. [00:05:39] David: But the property managing community had some really specific demands that they said that if this is going to be the last employee that I've had, it has to do this. And that's what I'm excited about our new technology 'cause it's doing those things. You know? [00:05:52] Jason: Yeah. And now you guys have made some big moves. I know, like I've, I have clients that we've sent over to you and they've shared some incredible stories. Like one client, I think he had 154 units or something like under management, and he said in the first day you're of turning on Vendoroo, like it closed out like 80 something work orders. [00:06:12] Jason: Yeah, like, it was crazy. Another client, they had a little more doors. They said it was like 50 something work orders were closed out in the first day of turning it on. And so, I mean, you're creating some dramatic stuff. Like this is a very different thing than what people are used to in maintenance. [00:06:27] David: Yeah. Yeah. And really what the exciting part about this, Jason, is that maintenance is actually really easy. And I know people laugh when I say that it's managing communications that is extremely difficult. Okay. Okay. Right, because you have, you know what AI told us about our industry over the last eight months is when we dove in with it and it took a step back and it said, whoa, you guys don't have a data problem here. [00:06:51] David: You guys have a emotion problem here. There's very specific categories of emotion that are in this space, right? Like, how do you build a technology that senses something? And I know this relates with property managers, 'cause I know this for myself. A property manager can walk into their office, sit down at their desk, and their spidey senses go off and they know something's wrong. [00:07:15] David: There's no screen that's telling them anything. There's no spreadsheet. They know something's off. Right. And so the AI is like, well, the statuses really don't matter that much to me based upon the feedback that I'm seeing from the property managers. Because the status and the communication all seem to be in order, but there's a disruption somewhere. [00:07:35] David: So I need to know about people's emotions. I need to understand about is the resident happy? Does the owner feel supported? Is the vendor being directed? And does the property manager believe that I can own the outcome for this? And it was really cool to start seeing its learning and understanding and picking up on these cues where, you know, people say that this is a data-driven industry. [00:07:55] David: It's really in an emotion driven industry.  [00:07:57] Jason: Oh yeah. It's a relationship and emotion industry for sure. Yeah. Yeah, big time.  [00:08:01] David: And it's really cool to see, and it's really started happening over this past last 60 days, the amount of residents, I was actually just looking at one before I jumped on here, that are like thanking the system, right? [00:08:15] David: Imagine that, like think of all of us that actually worked with the chat bot at like Verizon. I've never thanked that chatbot at Verizon for being their customer service. Right.  [00:08:25] Jason: And how do I get a representative? Representative. Representative!  [00:08:28] David: Yeah. Yeah, for sure. Versus you seeing people, you know, seeing individuals saying to the, you know, saying to the Vendoroo maintenance coordinator, Hey, I really appreciate feeling supported and how fast you acted because you know, there's empathy that's inside of its law and learning. So I don't want to get too much into the details on there. But yeah, these are some of the exciting things that we're working on.  [00:08:47] Jason: I mean, empathy is the magic lubrication that makes everything better. [00:08:52] David: Yeah,  [00:08:52] Jason: I mean they, they've done studies. Teams, even in working in warehouses, are more productive if the team has a higher level of empathy. Yeah. And doctors perform better. Yeah. If there's a higher level of empathy, there's less malpractice suits, like empathetic reflection and empathy is a magical ingredient. [00:09:10] Jason: I coach clients to add that in during sales. Yeah. 'cause their close rate goes up dramatically. Yeah. Right. So yeah. So leveraging and like getting the AI to actually be empathetic in its communication. Yeah. When that's probably not a natural skill for a lot of maintenance coordinators to be empathetic. [00:09:26] David: It's not, it's not a natural skill for a lot of people in the maintenance industry. Right? Yes. Especially when you talk about burnout. People begin developing views of the rental community, right? Like, oh my gosh, they're calling again, and that empathy meter goes lower and lower and lower. [00:09:41] David: Yeah. As people have been in the industry longer. But isn't it great that you have an employee now that knows that, yeah, it's my duty, rain or shine, 24 hours a day, seven days a week, 365 a year to always operate at the highest level of empathy? I never have a bad day. I never take a day off. [00:09:57] David: I'm never upset. I'm never short with somebody on the phone, never tired, never like, oh my gosh, Susan is calling me again. I'm going to let the phone just ring because I'm annoyed of talking to her. And it just is constantly hitting that same level of standard. And this is what's exciting to me, is that there are people that that have played around with this and have been a part of what I call the pain phase, right? [00:10:20] David: The pain phase is that understanding the way that agentic AI works, right? It's input in output. Input, output, right? The more that you're putting into it, the better the results are that you're going to get out of it, okay? Right. It's just like training an employee. So over the last eight months, what we've seen is that the community has trained this to be the level of a person that has now been working in the industry for five years. [00:10:46] David: In eight months. It's got five years of learning in eight months. Okay. Wow. In the next six to 12 months, we're probably looking at somebody that has 10 to 15 years understanding in the next six to 12 months and understand the level of type of tasks that it can do, especially getting into estimates and getting some other work. [00:11:04] David: And again, just you know, having empathy in my own life towards the people that jumped in that are like, what is this all about? Like, how does AI fail? Like, you know, there's still people that are involved and it was like this big like momentous train of like, you know, all these people were jumping on and giving ideas and people are in the loop and now it's weeding everything out and the AI stepping in and saying. [00:11:27] David: Hey, I appreciate all the input that you've given me. Thank you for all your effort. I'm now ready to step up to the plate and to own the outcome. Right. And that's what we're seeing at the NARPM show that's coming out. There's five AI tools. There's a master agent, five AI tools. And you know, I'll give you a couple of pieces here that, you know, we had feedback from our property managers like number one across the board. [00:11:50] David: A property manager said, if I'm hiring AI as my last employee, that has to work in my system. Yeah. Okay. Right. Like I don't want another, I don't want another technology. Yeah.  [00:11:59] Jason: I don't want a new system I got to get every vendor to use or a new system I got to get my team to use or figure out. We don't need another tool to make our lives more difficult. [00:12:08] Jason: No. They've got to use our stuff.  [00:12:09] David: They got to use, we have our existing stack. Yeah. So now the AI is fully integrated into all the most common PMS systems. You know, you have a cool chrome extension that you can download and there's a little yellow kangaroo right right there. And it's actually reading the work order that you're working on, and you can literally just ask it a question now and just being like, Hey, did anybody express frustration or concern on this work order? [00:12:32] David: Right? Because that's the emotion behind the status that you need to know. And it's like, yeah, two days ago Sally said that, you know, she was actually really frustrated about the multiple reschedules by this vendor. And it's like, great, that's a person I should be reaching out to and that's what I should be knowing that a status is never going to tell you. [00:12:47] David: Right? Yeah. It's in your slack, right? So if I have, if I'm on my phone, I'm talking to my employee and I'm laying in bed and I have a panic attack as a property manager, and I'm like, oh my gosh, did we take care of John's refrigerator and the office is closed? I can't get ahold of my employee. Yeah, you can. [00:13:03] David: Your employee works 24 7 now. Hey, can you give me an update on the refrigerator replacement at John's place? Yeah, it was scheduled this day. I contacted John. Everything's good to go. You know, go to sleep. You know, like, like that's the power. Full audit. Full syncing. So it's in your platform. That's really cool. [00:13:21] David: The other thing, it's got to be branded, right? This is a thing that we really learned about, like how important branding is to the community of property managers, right? Yeah. So the communications that go out have to be from your area code that's done. The emails that go out have to have like, you know, your company name and your logo on it. [00:13:39] David: The AI is doing that as well too. So that's being sent out, which is really cool. So people are feeling like, you know, that loyalty to brand is super important. And also do you know now that the AI can ask the residents to give a Google Review and we can link to the Google reviews and give you instant Google reviews to your page through the ai, which is cool, like how it's, it will know that if the success of a Google review is high on the way that the work order was done, that it's probably best to ask this person and it will send them a little thing. [00:14:11] David: Hey, can we get a feedback from you? And we link up to your Google review. And it posts that Google review to generate those 'cause we know those are super, super valuable to property managers. So that's actually going out today. That's kind of a little teaser there. That's the emails out now. [00:14:23] Jason: Nice. We'll have to get you to also connect it to our gather kudos links for clients 'cause then people can pick which review sites. So it diversifies the review profile.  [00:14:32] David: Love it. Love that. I'm going to hook you up with our guy Dotan. He's running that. He's one of our head of product. He's, actually out of Israel. [00:14:39] David: He's a amazing guy. I'd love to get you connected with him. Yeah. Cool. Let's do it. Cool. And then the biggest one too is like, I need a single point of contact. Right. And we knew that before there was a lot of people were still involved. There was a lot of oversight that was going on there, having that confusion and single point of contact. [00:14:56] David: Now it's in your phone, it's in your Slack, it's in your phone extension. It doesn't matter what's going on. You have one point of contact. It's your employee. You ask the question, get the answer, Jason, you can even ask for a change. You can even say, Hey, I want to change a vendor on a job and you'll see that the vendor gets changed for you in the system. [00:15:17] David: You can even say to your ai, and this is the big one: hey how do you triage this work order? And I want you to do this, or I want you to do that. And you just do it right through Slack or right through your PM chat and it makes the change for you. And now you have custom triage and all property managers have the ability to train their own AI for their company. [00:15:36] David: Think how cool that is. A person with 75 doors now, and the product that's being released has their own AI agent customized for their company, right? Yeah. Like, that's what happened over the last eight months, so you can see my excitement. There's been a lot of hard work in this. [00:15:54] David: Yeah, that's amazing. But this has been all the effort and a huge thank you out to everybody who's tried us, you know, even said that this wasn't for them at that point in time because those learnings went into what's going to make this product the best product in the property management space and is going to help people leverage sales and leverage efficiencies and blow their owners' minds away in ways that, that we have never thought about. [00:16:15] David: Oh yeah.  [00:16:16] Jason: Yeah. So I know like initially when you rolled this out, a lot of people were nervous about AI and you guys had kind of a human layer in between the AI and any communication Yeah, initially. Yeah. And so there was like, they had like a reps and a lot of people associated, oh, I've got this rep. [00:16:33] Jason: Yeah. You know, Steven or whatever is my rep or Pedro and I've got Pedro and like, oh no, what if Pedro leaves? And they were associating with that while the AI is really doing the crux of the work. Right. And so you guys have shifted away from even that now the AI is directly communicating with people. [00:16:52] Jason: Correct? Yeah.  [00:16:53] David: Yeah. So let's talk about that. So, definitely, so in the beginning there was like, we all had like lack of trust. We believed what it was going to do, but it was like we had a ton of people still trying, like, you know, using qualified VAs, training them. Like, you know, like, you know, if it fails, like, you know, you have to have a person stepped in and so let's talk about that. [00:17:12] David: So, you know, it was definitely that human layer. And let's talk about where we're at today. It is very clear to us, and the one thing that separates us from everybody is we still believe that humans are super important in this process. Okay? Yeah. And where humans are very important in this process are going to be when the AI says, Hey, I need you to make a phone call to this person for me, right? [00:17:35] David: Hey, I've reached out to this vendor three times and they haven't responded yet. I need you to give a phone call to see what's going on. Right? Hey, I need you to recruit a vendor for me. I need you to reach out and do a recruitment for the vendor. For me. Hey, this owner is asking questions about this estimate. [00:17:51] David: I need you to give a call for me. So the AI is basically able, on a standard work order, the AI can handle 95% of the workflow, no problem. Work order comes in, gets assigned to the resident. It gets out to the vendor. It's under the NTE not to exceed. It's great. The work gets done, the resident uploads its photos, the AI says to the resident, are you happy? [00:18:14] David: Everyone's good. It closes the work order out. Cool. Right. And then if a human...  [00:18:19] Jason: and how is it communicating with the tenant and with the vendor typically? [00:18:24] David: Yep. So, it's very clear that and this isn't a surprise to anybody. Everybody loves text messages, right? Yeah. I mean, that's just, it's just what it is. [00:18:32] David: You literally, like, people will get a phone call and they won't pick up and the text will come back and like text back. Yeah, text me. What do you need? Yeah. Text me here. But, so here's the things that people don't see behind the scenes that we'll talk about. So the complexity that went into. [00:18:51] David: Mapping out how to allow vendors... so a vendor could have like 20 jobs, right? And we don't want to send him like a code that he has to text for every work order so that it links to the right work order. Like what guy wants to do that? Okay. Like that's not how he works. So we figured out how to allow a vendor through AI just to use his regular phone and text anything about this thing. And it's understanding it and it's mapping it, it's routing it to all those work orders because we knew that in order for this to be the last employee somebody would have to handle, it also means that the vendor has to be happy and the same for the resident. [00:19:30] David: They can just text that they have multiple work orders. It understands what work order it's going to. If it's not quite sure, I would ask them, Hey, is this question about this work order? And they say, yeah. And so there's not like, again, codes and links and things that they have to do. It has to be seamless if they're working with a person. [00:19:46] David: So yeah, text message is massive. Email is second, and then phone is third for sure.  [00:19:51] Jason: Got it. So is your AI system calling people yet or you or telling the property manager to make the phone call?  [00:19:58] David: Yeah. People are okay with. If they're calling in like our new front desk agent, which if a person calls in and they want to get information about a listing or if they want to get information about a work order or something like that, or, you know, they're okay with getting that type of information. [00:20:13] David: Yeah. But they are, it is very clear that they are not okay with AI calling them when they're asking for an update on a work order like that. Like that line in the sand very clear. Yeah. And so we have people on on the team. That are constantly monitoring into ai, giving feedback, hitting improvement. [00:20:31] David: I want everybody to know there is not a work order that is taking place that is not touched by a human at least twice.  [00:20:38] Jason: Okay.  [00:20:39] David: Okay. Right.  [00:20:40] Jason: So there's a little, there's some oversight there. There there's, you're watching this, there are humans involved  [00:20:45] David: And then the ai will when it hits certain fail points, right? [00:20:51] David: It then escalates those things up to what we call the human in the loop, right? So there's an AI assistant, we there's people now that we're training a whole new generation of people that are no longer going to be maintenance coordinators. They're AI assistants now, right? And so when the AI says, Hey, this work order is not going down the path that I think it should go to be successful. [00:21:12] David: I'm escalating this up to a human, and so now as a property manager, not only am I getting this AI agent workflow that's standardizing the empathy and the workflows and all the stuff that we talked about in the communications, I also now get a fractional employee that when the AI says, Hey, I need help, I already have an employee that it can reach out to that can make that phone call or call the vendor. [00:21:36] David: But it's also monitoring the AI for me on top of it. So yes, there is, and that's one of the big thing that separates us apart is that the platform comes with what we call a human in the loop, an expert in the loop and so we're training the first generation of AI assistants in the property management industry. [00:21:55] David: Yep.  [00:21:56] Jason: Got it. So the AI maintenance coordinator. Has human assistance. Yep. Underneath it.  [00:22:02] David: And before it was the other way around where Yeah. The AI was assisting the human right. And now the humans are assisting the ai. That's what's happened in the last...  [00:22:11] Jason: that may be the future of all of our roles. [00:22:12] Jason: So,  [00:22:13] David: If you're not reading articles and studying up on this I think that's going to catch you by surprise pretty quickly. Yeah. Learn how to write prompts. I'll tell everybody right now. Yes.  [00:22:21] Jason: Yeah. Interesting. So, now what about this, you know, there's the uncanny, you know, sort of stage where people get a little bit nervous about AI and what do they call it? The uncanny valley or something like this, or right where it gets, it's so close to human that it becomes creepy. And there's some people that have fear about this, that are concerned. You're going to have a lot of late, you know, adopters that are like resistant. "I'll never do ai." [00:22:49] Jason: What would you say to somebody when you get on a sales call and they're like, well, I'm really nervous about this AI stuff, you know, and they just, they don't get it.  [00:22:57] David: Yeah.  [00:22:58] Jason: I'm sure there's people listening right now. They're like, oh man, AI is going to kill us all and it's going to take over the world and it's going to take our jobs. [00:23:05] Jason: And they think it's evil.  [00:23:06] David: Yeah. Yeah. I, and you know, I really want to hear that fear and I want to like, again, have empathy towards that. 'cause I do understand that fear of change causes people to get... Change in general. Yes. Right. It's like, whoa, I like everything the way it's going to be. Right. And we are historically in one of those phases of like, you know, the industrial revolution, the renaissance, like the automobile from horse. [00:23:34] David: Like, this is what is taking place. This is, this will be written down in history. It's massive change. It's a massive change. Massive. So what I would say to them, and not to, not from a way of fear. But to inspire them is there are a lot of hungry entrepreneurs out there that are embracing this head on. [00:23:57] David: Yeah. That are pushing the boundaries and the limits to be able to bring insights and customer service to their clients at a much higher level. And if you want to compete in this new AI economy. I would definitely encourage you to understand and get in and start investing in yourself now. But understand that investing in AI means having some pain threshold. [00:24:21] David: Like you got to get in, like you, you need to be able to give the feedback. You need to understand that if it falls short, do you have to be able to give it the time and the energy and the reward and the payoff of what I'm seeing for property managers who've embraced that when they're sitting there and they're going, I don't touch maintenance at all anymore. Yeah, it's wild. Right? And those are the people that in the beginning of this relationship, and there's a few that come to my head, are the ones that were sending me emails constantly saying, David, this is failing me. I believe in this, but this is failing me. And as my technology partner, I know that you're going to help us get this better. [00:24:58] David: And there is, you know, I have this word down that struggle equals great con conversation, right? Like, and so they had a struggle and that opened up a great conversation and because of that, their technology and the technology is getting better. So yeah, I think that from a personal point of view in this industry, one thing that I want to solve with AI is I think that we can all say that over the past 15 years, we've probably yelled at a lot of vendors or yelled at a lot of VAs or yelled at a lot of people. Let's start yelling at the ai. And then hopefully that the AI will actually eliminate the need for us to ever have to yell at anybody again because it knows us. [00:25:36] David: Yeah. It never fails us.  [00:25:38] Jason: You know? It really is amazing. I mean, your company is creating freedom for the business owner from being involved in maintenance. Yeah. Really?  [00:25:46] David: Yeah.  [00:25:47] Jason: And it just, and they get used to that pretty quickly. Like maintenance is just running and they're like, yeah. It frees up so much head space for them to focus on growth. [00:25:56] Jason: It gives them a whole bunch of like just greater capacity. Yeah. So they feel like, yeah, we could handle adding any number of doors now and we know we can still fulfill and do a good job.  [00:26:07] David: Yeah. Fixed cost scaling. Right? That's a term that we came up with is now that you know that I have a price per door that will cover all my maintenance. So if I went in and brought on 75 doors, I know that I don't have to go out and hire another employee. The system just grows with it and I know exactly what my margin is for all those doors. Right. And as we know previous, before fixed cost scaling a property managers is like, I have enough people. [00:26:32] David: I don't have enough people. Someone quit, someone didn't quit. My profit margins are good. My profit margins are bad. Yeah. And now with these AI tools. You know, you have your front desk employee, you have your maintenance coordinator, you have these fixed cost scales, and now somebody calls you up and says, Hey, I want you to take on 25 doors, and you're like, I have the resource resources for maintenance, which is, we know is 80% of the workload already. I don't have to go out and hire another maintenance coordinator 'cause the system just grows with me, which is cool.  [00:27:00] Jason: So one of the things you shared at DoorGrow Live and you're our top sponsor for the upcoming... Can't wait for DoorGrow Live, can't wait to, so we're really excited to have you back so. [00:27:10] Jason: Everybody make sure you're at DoorGrow Live if you want. Our theme this year is innovating the future of property management. And we're bringing, we're going to be showcasing, innovating pricing structures that are different than how property managers have typically historically priced, that allow you to lower your operational costs and close more deals more easily at a higher price point. [00:27:30] Jason: We're, we'll be showcasing a three tier hybrid pricing model that we've innovated here at DoorGrow, and we've got clients using it. It's been a game changer. We're going to be sharing other cool things about the future hiring systems, et cetera. Right. So you guys will also be there showcasing the future. [00:27:46] Jason: One of the things you shared previously that really kind of struck me as you showed, you did some research and you showed the typical cost. Per unit that most companies had just to cover and deal with maintenance. Yeah. And and then what you were able to get it down to.  [00:28:03] David: Yeah.  [00:28:04] Jason: And that alone was just like a bit of a mind blowing. [00:28:07] Jason: Could you just share a little bit of numbers here?  [00:28:09] David: Yeah. So one of the first things that we had to do when we started way back in the day is figure out well. Like, like what's the impact of AI going to be us from like a cost perspective, right? Is it a huge change? And so we went out on a big survey mission and we were surveying property managers and asking them, what's your cost per door for managing maintenance? [00:28:30] David: How much do you spend every door to manage maintenance? Now the first thing is less than 1% of property managers knew what that cost was. Sure.  [00:28:37] Jason: Oh, sure. Right. Because, but then they got to figure out, oh, we got a maintenance coordinator and we've got these people doing phone calls and they cost this, and yeah, it's complicated. [00:28:45] David: It's complicated. So we built a calculator. Okay. And then people could start adding in that information out into the calculator, and the average person was around $13 and 50 cents a door.  [00:28:56] Jason: Okay. Okay.  [00:28:57] David: Wow. Right, right. So that was where the average person was, somewhere in the low twenties. Yeah. [00:29:01] David: And others were actually pretty good. Like, I'd say like, you know, some of the good ones that we saw were maybe around like, you know, 10, $11 a door or something along that line.  [00:29:09] Jason: They probably had a large portfolio would be my guess.  [00:29:12] David: Yeah. And also I think a lot of it's just like, you know, I don't know if they were still accounting for all their software and everything that they had. [00:29:19] David: Maybe they're not factoring everything. Yeah. No, I think if we really dug in, it'd be different. So now we know that, you know, the base package of what people are getting in. The average cost of what people are paying for 24 7 services that's emergencies around the clock is about $7 and 50 cents a door, right? [00:29:37] David: So right off the bat in AI's first swing, it said we cut the cost in half. Yeah. Okay. Right. So 50% reduction. I mean, to me as an owner, a 50% reduction in cost. That's like. You know, alarms and celebration going off, you know? For sure. And then, yeah.  [00:29:55] Jason: And that's, if everything just stayed the same, like it was still the same level of quality, cutting in half would be a solid win right there. [00:30:03] Jason: Yeah.  [00:30:03] David: Yeah. That's just like status quo stuff. And now what, with the release of the new Vendoroo product that, that's actually being announced here today. The email's going out to all of our existing clients of all the new features that are coming out now, we're starting to see that. You know that quality is now increasing to where if you were to go out and hire that person, you may have to be spending, you know, 55,000 or $65,000 a year. [00:30:29] David: Right? So now it's like saying, okay, if we can get as good as what these people are using for their VAs right, and we know what that cost is, and they're saying that's, you know, that's what their factors is. Well, what happens in the next six to 12 months when this is a seasoned person that you would've to pay $85,000 a year to? [00:30:45] David: Right. Yeah. And right, because they have knowledge of. Estimates and knowledge of vendor routing and knowledge of, you know, it can handle...  [00:30:53] Jason: you've invested so much time into them, so much attention. They know your properties and know your portfolio. They know the vendors. Like you've invested so much into this person that now they sort of have you by the balls so that they're like, Hey, I want 80 k or I walk.  [00:31:06] David: Yeah.  [00:31:06] Jason: You're like, you've got to come up with it.  [00:31:08] David: Yeah.  [00:31:09] Jason: Right. You've got to do it.  [00:31:10] David: Yeah.  [00:31:10] Jason: And you know, because that's not easy to create. And a lot of people, in order to have a good maintenance coordinator, they need a veteran of the industry. Veteran of industry. [00:31:19] Jason: They need somebody that's been doing this a long time.  [00:31:21] David: Yeah.  [00:31:22] Jason: And that's really hard to find.  [00:31:24] David: Yes. It's extremely hard to find as we know. One of the things that I think that we're doing for this industry is we're actually preserving knowledge that I don't think is necessary getting passed down. [00:31:33] David: Yeah. You know, there's a lot less people that I think are as handy as they once were in the Americas and so we have a lot of that knowledge. Like, you know, we know that the average age of an electrician is in the sixties, the average age of a plumber's in the sixties. And these guys, you know, they have wealth of knowledge that it can troubleshoot anything that's going on in a house. [00:31:54] David: And so to be able to try to preserve some of that, so maybe if a person does come in, you know, maybe there's some knowledge sharing along the lines. But let's take it even in another step forward Jason that in the future, you know, the AI is going to know the location of the hot water tank in that house. [00:32:10] David: It's going to then add it automatically to the system, like. It's going to know more knowledge than they will because it's going to have maps of every single property that's all currently sitting inside of, you know, that maintenance coordinator's head, right? And so it's going to, it's going to actually know more than them, you know. [00:32:26] Jason: Yeah. That's wild. Yeah, it is. Absolutely. It's the future. Cool. Well, you're rolling out a bunch of new features. You're announcing these today. You've told me a little bit, but why don't you tell the listeners what's changing, what's new, what innovations have come out? What are you guys launching? [00:32:41] David: Yeah. Exciting. Yeah. So, the biggest one I think is, which is the most exciting is, is Resiroo, which is the first one that actually handles all the communications with the resident and does the triage and troubleshooting. First one of what are you talking about? So we have our products. [00:32:57] David: So you have these AI tools, right? These agents. Right.  [00:33:00] Jason: And so, you know, every, so think of them like different sort of people?  [00:33:04] David: Skill sets. Yeah. Different person. Okay. Exactly. And so that's when you come and see our display at the NARPM conference, you'll actually will see these five agents kind of in their work desk and in their environments, kind of cool. [00:33:15] David: Okay. Able to see them right. So the coolest part about that one is we're doing a major product you know, update on that for not only the knowledge base, but we're actually turning that over to the company. We were talking about this a little bit before, and now they own their own AI agent and they can customize it into how they want it to ask questions or the type of questions and the mindsets when it's triaging stuff. [00:33:41] David: Triaging work orders for their portfolio. Like super cool. So fully customizable to your company, right?  [00:33:49] Jason: So now sometimes the more humans get involved, the more they mess stuff up.  [00:33:54] David: Yes. We make sure they don't mess it up. So everyone's going to learn how to write prompts and they'll submit it into us. [00:33:59] David: And we have a great team of AI engineers that when that knowledge base is written or what they're doing. We will ensure that it is put in so that it actually produces the desire outcome, right? Yeah. Yeah. So that's a very exciting one. The second one that I'm that I think is so cool, do you know that only 10% of all estimates get approved by the owner without one or multiple questions? [00:34:23] David: Because owners really struggle with trust when it comes to estimates. Like 10%. Like, that's a really bad number, I felt as the industry that owners only believe us one out of 10 times. Like that's the way I took that. Yeah. Right. And so, Owneroo is what I coined inside, is the estimate of the future. [00:34:41] David: That really was looking in understanding like what was, what questions was the owner asking when they were rejecting a bid that that we could proactively ask the answer for them to help guide them to understanding the value in this estimate that they're looking at in historical context of the property. [00:35:00] David: How many other people have experienced this issue? Like, like there's a whole bunch of factors that should go into an estimate and an estimate should no longer be like, here's a cost from Frank. Right? Like, like that was like, like that was...  [00:35:14] Jason: here's what Frank said it is. Yeah. Like that was like from the 1940s. [00:35:17] Jason: That's good. How do I trust that?  [00:35:18] David: How do I trust that? That was from the forties and we're still...  [00:35:21] Jason: how much went into this decision? Was this just out of the blue, like pulled out of your ass or is this like legit?  [00:35:27] David: Yeah. Yeah. What's the, you know, we live in a data-driven world, so what's the intellect behind this estimate? [00:35:33] David: And so I'm really excited about Owneroo, which is going to be the new standard for the way the estimates are created. We have the front desk agent which is coming out. So, that one is going to handle phone calls that are coming in, be able to talk about available listings, actual general questions about leases route phone calls over to property managers for you. [00:35:54] David: So again. Very human-like interaction, great AI voice. Actually. We feel it's going to be the best in the industry. So a person's calling in, just like they're calling your office able to handle all those front desk things. We, we have the PM chat, which is now the employee which is fully integrated into all of your systems. [00:36:14] David: It's in Slack. That's your employee that you get to talk to. We believe that if you're going to hire somebody, they should be inside of your communication channels. You have the Google Chrome extension that it's on right inside your AppFolio or your buildium or your Rentvine software that you can ask and talk to it. [00:36:31] David: So, yeah, so we have a lot of exciting products that have come out. And then of course the backbone of all of them in the middle is Vendoroo, which handles all the scheduling, all the communications. You know, a resident asks for an update, responds to them, an owner asks for an update, it responds to them. [00:36:48] David: And you know, it handles actually the body of the work order. So you have those five tools, we believe are what the property management industry said. If you are going to give me an employee, this is what the employee has to be. This is what makes up that employee. So we say that these tools, these agents were actually built by the property management industry. [00:37:08] David: And that excites me because if you're not building AI tools from working with your partners, from being on the ground floor with them and using the data and building tools based upon the data and their pain points and their failures, buyer beware. If somebody's coming to you and saying, Hey, we figured this all out in the lab. [00:37:25] David: Come use it. Yeah. Right. Buyer beware.  [00:37:29] Jason: Yeah. So you guys connect with Slack. They can communicate through Slack, but it slack's a paid tool. Have you guys considered Telegram? I love Telegram Messenger.  [00:37:37] Jason: Alright. Could you do that? Write it down. Telegram Messenger is like the iMessage tool that works on every device. [00:37:44] Jason: It's free. It's one of the most secure, it's not owned or controlled by Facebook. Like, WhatsApp, like, yeah. But WhatsApp might be a close second, but we use Telegram internally, so I love Telegram.  [00:37:58] David: We'll definitely take that into, into consideration for sure. Yeah, check it  [00:38:02] Jason: out. Because I, what I love is the voice message feature and I can just listen to my team and others at like high speed, but internal communications and it's free for everybody, which is great. [00:38:12] Jason: So, yeah.  [00:38:13] David: Yeah. I think a lot, for a lot of people it was like you know, who was Vendoroo in the beginning and Vendoroo was like the team of like people that were trying to figure out like how is AI going to work in this industry? [00:38:26] David: How is it going to solve the needs of our property management partners? And this is why I say to everybody, if you thought about Vendoroo, if you came in and the experience wasn't great with Vendoroo, if you're one of our existing clients that has been with us and you're and you're still moving forward, and we thank you so much for your dedication to this, the Vendoroo product, everything that we've done, everything that we worked at is being showcased at the NARPM broker owner. The email's going out today. This is who Vendoroo is. We are a team that is a technology partner for the property management industry that is helping building meaningful AI tools, specifically by demand, by our industry to help us show value and to preserve this great industry. [00:39:09] David: For the future in this new AI economy, right? Like we need to step up. We have clients that are adding doors left and right because they're showing their clients that they use an AI maintenance system and their clients are like, this is what I expect from a property management in this community. [00:39:24] David: Right? And again, Owneroo, that estimate, we believe that in the future. Like, like owners are going to say like, I'm not approving an estimate unless it's like the estimate of the future, right? Like, like that's the new standard. So you got to know what the new standards are and you got to get technology that are going to help you compete with those new standards that will be in your community and are will be in your community in the next week, the next two weeks. [00:39:46] David: And definitely some really cool products in the next six months.  [00:39:49] Jason: All right. Well, yeah, I'm really excited to see what you guys have been able to create so far. So yeah, it's pretty awesome. Yeah. All right. Well David, it's been awesome having you on the show. Sounds like you guys are really innovating the future. Everybody come to DoorGrow Live. David, are you going to be at that one? I will be there. All right, so you can come meet David in person. [00:40:08] Jason: We've got some amazing people that are going to be at this. We've got technology people. There's a gentleman there, one of the vendors they created another really cool tool, but he had a hundred million dollars exit, you know, in a previous business, like there's really amazing entrepreneurs and people at this event, so come to DoorGrow Live, get your tickets, and if you do, we have just decided that we're going to give out to anybody that registers. [00:40:34] Jason: You can pick from one of our free bonuses that are well worth the price of the ticket. Or coming or anything in and of itself, including our pricing secrets training that goes over a three tier hybrid pricing model or our sales secrets training, which goes over how we're helping property managers crush it and closing more deals more easily at a higher price point. [00:40:55] Jason: And reputation secrets, which are helping our clients get way more positive reviews by leveraging the psychology and the law of reciprocity and getting the majority of their tenants in order to give them positive feedback online. Maybe some others. So you'll be able to pick from these bonuses one of these that you might like and that's our free, most incredible free gift ever that we'll give to each person that registers for DoorGrow Live. [00:41:19] Jason: So.  [00:41:20] David: Cool. Awesome man. Always great to see you. Looking forward to seeing you at DoorGrow Live and love that you guys are working on pricing because AI is going to make people think different about pricing. It's going to be way more efficient, so you guys are ahead of the curve on that. Great job, Jason. [00:41:33] Jason: Awesome. All right, so how can they check out Vendoroo, David?  [00:41:36] David: Just visit, Vendoroo.ai, go to the website, request a demo with one of our great sales reps, and yeah they'd love to help you out. See all the new products, see how far it's come. And again, we thank everybody from the bottom of our hearts for all their effort, people who've tried us out. [00:41:52] David: Come back and see what you built and yeah. Come check us out at Vendoroo.  [00:41:57] Jason: Got it. Go check out Vendoroo, it's vendor. If you know how to spell that, V-E-N-D-O-R-O-O dot A-I, go check it out. All right? And if you're a property management entrepreneur, you want to add doors, you want to make your business scalable, you want to get out of the day to day, you want to increase the capacity so your company could easily handle another 200 plus doors without having to make any significant systems changes, reach out to us at DoorGrow. We will help you figure it out. So until next time to our mutual growth. Bye everyone. 

In this episode, Brett McCollum interviews Meagan Black, a realtor who specializes in using Other People's Money (OPM) to help clients navigate the real estate market. Meagan shares her journey from being a dental assistant to becoming a successful real estate agent, emphasizing the importance of education, customer service, and creative financing solutions. She discusses her experiences with seller financing and how it can benefit both buyers and sellers, as well as the significance of giving back to the community. The conversation highlights the potential for small-time investors in real estate and the need for agents to educate themselves on alternative financing options.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Events, trends & issues impacting the real estate industry, curated by HAR President & CEO Bob Hale for the week of April 14 - April 18, 2025.   Sign up for Free Industry News Subscriptions for HAR Members here-   https://www.harconnect.com/free-industry-news-subscriptions-for-har-members/   Are you an HAR MLS Platinum Subscriber? Join our Facebook Group! Click to join. Sign Up for your free Real Estate News Subscription here. Sign up for your free Inman Select Subscription here. Follow us on Facebook, Twitter, Instagram, YouTube , and LinkedIn.

Regular listeners to Unstoppable Mindset have heard me talk about a program called Podapalooza. This event takes place four times a year and is attended by podcasters, people who want to be podcasters and people who want to be interviewed by podcasters. Featured podcasters such as I get to talk with a number of people who sign up to be interviewed by us specifically.   This past Podapalooza saw me get to meet our guest this time, Susan Janzen. Susan wasn't even on of my original matches at Podapalooza, but she and I met and she told me she wanted both to be on Unstoppable Mindset and for me to come on her podcast, “Living & Loving Each Day”. Well, part one has happened. Susan has come on Unstoppable Mindset, and what a remarkable and unstoppable person she is.   Throughout her life she has been a professional singer and recording artist, a special education teacher, a realtor, now a life coach and she, along with her husband Henry, Susan has authored two books.   Make no mistake, Susan has performed all these life experiences well. She has been a singer for more than 30 years and still rehearses with a big band. She was a substitute special education teacher for six years and then decided to switch from teaching to selling real estate to help bring accessible housing to Alberta Canada.   Susan, as you will discover, is quite an inspiration by any standard. I look forward to receiving your comments and observations after you hear this episode. I am sure you will agree that Susan is quite Unstoppable and she will help you see that you too are more unstoppable than you think.       About the Guest:   Susan is an inspiring professional whose achievements span multiple fields. As a professional singer and recording artist, she enchanted audiences across North America. Her legacy as Edmonton's first Klondike Kate includes captivating performances from Las Vegas to the Alberta Pavilion during Expo 1987. Her versatility shines through her educational pursuits, earning a Bachelor of Education and influencing lives as a Special Education teacher. Alongside her husband, Dr. Henry Janzen, Susan co-authored two Amazon Best Sellers, further cementing her creative impact. Empowering Lives Through Coaching and Music Today, Susan combines her passions: Performs with the Trocadero Orchestra, a 17-piece Big Band. Empowers others as a Certified Happy for No Reason Trainer and Jay Shetty Life Coach. Hosts her podcast, Living & Loving Each Day Bridging Barriers sharing powerful stories of overcoming challenges.   Ways to connect Susan:   https://www.facebook.com/home.php https://www.youtube.com/@SusanJanzen www.linkedin.com/in/susan-janzen-b-ed-5940988 https://www.instagram.com/livingnlovingbridgingbarriers/   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hi everyone. I am your host, Mike hingson, and you are listening to unstoppable mindset podcast, unstoppable mindset where inclusion, diversity and the unexpected meet, and that's always so much fun. So we do some, we do sometimes talk about inclusion, and we do talk about diversity, and we talk about inclusion first, because diversity usually leaves out disabilities, but in this case, we we like inclusion because we won't let anyone leave out disabilities if they're going to talk about being inclusive. So there you go. But anyway, even more important than that is the unexpected, which is anything that doesn't have anything to do with diversity or inclusion, our guest today kind of has a little bit to do with all of that stuff. Susan Janzen is our guest. I'm assuming I'm pronouncing that right, perfectly, right? Yes, perfect. And Susan is up in Edmonton, Canada, and I met Susan a couple of weeks ago because both of us participated in the patapalooza program. Patapalooza, for those of you who may be listening to this on a regular basis, patapalooza is a program that happens four times a year where people come on who want to be podcasters, who are podcasters, or who want to be interviewed by podcasters. And we all kind of get together and we talk, and we listen to some lectures, and a bunch of us go off into breakout rooms and we get to chat with people. And when I was being scheduled, Susan was not one of the people who, in fact, got scheduled with me, but she came into the room and she said, I want to talk to you. And so there we are. And so Susan, welcome to unstoppable mindset where we can talk.   Susan Janzen ** 03:12 Well, so glad and so glad to be in a room with you here on my screen. This is great. Oh, it's fun.   Michael Hingson ** 03:18 My door is closed so my cat won't come in and bug me, because every so often she comes in and and what she wants is me to go pet her while she eats, but I'm not going to let her do that while the podcast is going on. So there you go. But anyway, it's good to be here, and I'm glad that you're here with us, and I understand that it's kind of nice and crisp and chilly where you are right now. No surprise, we are much more weak,   Susan Janzen ** 03:45 yeah, much warmer. There we had in Alberta. We're always in Edmonton, Alberta. We're called the sunny province because it's doesn't matter how cold it gets. We always have blue cumulus clouds and beautiful blue sky   Michael Hingson ** 04:00 and so. And today you have and today it's my cold.   Susan Janzen ** 04:04 It's, well, it's minus 10 with a skiff of snow. But you know what? Minus 10 here is? Actually, that's kind of my prerequisite for skiing, like, if it's minus 10 or warmer, I'm good, because I'm not a very good added skier. That's why   Michael Hingson ** 04:20 my brother in law used to ski on a regular basis. He in fact, used to take trips and take tours and and allow people to hire him as their tour guide to go over to France to do off peace school in the else. And he is also a cabinet maker and general contractor, and Gary's philosophy always is everything stops in the winter when there is an opportunity to ski. So   Susan Janzen ** 04:50 that would be a beautiful wouldn't that be there? Like the perfect job to probably be a golf pro in the summer in a ski tour? Third guide in the winter. Well,   Michael Hingson ** 05:01 he he was a, he was a contractor in the summer. Now he's doing more contracting all year round. He still skis, but he's not a certified mountain ski guide in France anymore. I think, I assume that kind of runs out after a while, but he hasn't really taken people on trips there for a while. But anyway, we're really glad you're here. I would love to start by maybe you telling us a little bit about the early Susan, growing up and all that well,   05:27 with the early Susan, that sounds great. Sure,   Susan Janzen ** 05:28 let's do   05:30 it that was a long,   Michael Hingson ** 05:32 long time ago in a galaxy far, far away. But let's do it anyway, exactly,   Susan Janzen ** 05:36 exactly. So way back in the day I was, I was actually my history is, is from I had a mother who was a singer, and she and I, I'm also professional singer, but she, she was my influence when I was younger, but when I was born, it was out those terminology at that time was called out of wedlock. Oh my gosh, you know, so bad. And so she was a single mom, and raised me as a very determined and and stubborn girl, and we had our traumas, like we went through a lot of things together, but we survived, and we're and we're, you know, all the things that I went through, I was on in foster care for a little while, and I kind of did a whole bunch of different things as a kid, and went on my own When I was 15. So I left home when I was 15, so I figured I'd be on my own. I figured I was mature enough to just go on my own, right like that made was made total sense and perfect sense to me at the time, and now I realize how young 15 is, but but finished high school and went to on the road and was a singer for like, over 25 years. That's better that. And, yeah. And so that's what I that was kind of like the childhood part of me. And that's, I think, what's putting me into all these play. I was in a convent for a while with   Michael Hingson ** 06:54 honey, and so you, you went off and you sang, you said, for 25 years, yes,   Susan Janzen ** 07:01 and I'm still singing. I'm still singing. That was Yeah.   Michael Hingson ** 07:06 And I was reading that you sing with a seven piece, 17 piece, Big Band orchestra. I do.   Susan Janzen ** 07:12 It's called a Trocadero orchestra. It's so it's the whole horn section, the the rhythm section. It's so much fun, I can't tell you, so I we do that. We don't gig a lot because a lot of people don't want to put out the money for an ATP spend. But we do rehearse a lot, and we do the big, big events in the city. It's really fun. What kind of music? So big bands, so 40s, yes, and so all the Oh, exactly. We can do the Latin stuff I sing that's in mucho the same mucho is one of my songs. And I do, you know, there's so many, like, so many really good songs, but they're older songs that kind of the Frank Sinatra kind of era songs, all the big band stuff. I've   Michael Hingson ** 07:56 always thought that Bing Crosby was a better singer than Frank Sinatra. That's gonna probably cause some controversy. But why that?   Susan Janzen ** 08:04 I wonder. But you know what big, big Crosby was a little bit before, and then Frank Sinatra was called the crooner, and I think it was because of his blue eyes and how he looked. I think he took on a different persona. I think that's why I think it was more the singer than more the singer than the music. Maybe you think, I don't know. I   Michael Hingson ** 08:25 haven't figured that out, because Bing Crosby was, was definitely in the 40s. Especially, was a more well known, and I think loved singer than Frank. But by the same token, Frank Sinatra outlive Bing Crosby. So, you know, who knows, but I like being Crosby, and I like his music, and I like some Frank Sinatra music as well. I mean, I'm not against Frank Sinatra, yeah. I think, personally, the best male singer of all time. Yes, still, Nat King Cole   Susan Janzen ** 09:00 Oh, and I do? I do the dot I do orange colored sky neck and Cole's daughter, yeah, this one on my brain. Her name Natalie Cole, exactly. Yeah. But Nat King Cole was a really good singer, so I do agree with you in that. And we do some that can cool stuff. I do a lot of Ella Fitzgerald too, as well.   Michael Hingson ** 09:24 Yeah. Well, I, I've always liked and just felt Nat King Cole was the best of now, female singers, probably, again, a lot of people would disagree, but I really think that Barbara Streisand is, oh, there is.   Susan Janzen ** 09:37 I love her. Yeah, yeah, I did. I actually, I did an album. In the 719, 78 I recorded an album, and the main song on there was evergreen by Barbra Streisand. I   Michael Hingson ** 09:48 love that tune. Yeah, I was. I just have always liked Barbara Streisand. One of my favorite albums is Barbara Streisand at the forum. She James Taylor. And I forget who the third person was. Did a fundraiser for George McGovern in 1972 and I just always thought that that was Barbara's Best Album.   Susan Janzen ** 10:10 Ah, so such a voice. I mean, she could see anything. Yeah. Beautiful voice, yeah, I agree. I agree. Well, we're on the same page, yeah.   Michael Hingson ** 10:19 Well, that's pretty cool. But so you, you grew up, you sang and and then what happened to you, or what did you do? What, what else occurred in your life that we should know about?   Susan Janzen ** 10:31 Oh, there's so many things. So then I, yeah, I know it's crazy. So I grew up, I think I still, I'm not quite there yet. I'm still growing. And then I when at 18, I got married, and I went on the road with a guitar player, and for 10 years, and then we had two kids. And then after five more years on the road, I actually got a divorce. And so I was six years as a single mom with two babies. The kids were, like, 11 months apart. They were really close. And so then that's when I did all my bigger gigs here in Edmonton, though, those are the like. I was hired as the first ever local Klondike Kate in Edmonton, Alberta. We have Klondike. We used to have Klondike games as our major summer fair, and it was a really big deal. It's kind of like the Calgary Stampede we had the Edmonton on Lake Bay, and so I was the representative of the city of Edmonton for two years. And I actually did it my first year. They made me audition for my second year. So I won it the second year. So I was the first ever two years in a row. And I represented the city all over North America. Actually, I sang, I met Muhammad Ali, I met some really great people, and I sang with Baba patola, did some commercials with him, went down to Vegas and played one of his stages. So I did a lot of really fun things in those two years, and convert a lot of commercials and a lot of telethons. So that was really fun. And then, and then, when that was over, that's when I got remarried to a wonderful man, and he was at University of Alberta, and he was a professor in psychology, education, psychology and so and I'm happy to say that we're just celebrated last week our 36th wedding anniversary. That's how old I am. Michael, congratulations.   Michael Hingson ** 12:18 Well, my wife, my wife and I were married for 40 years, and she passed in November of 2022, so, oh, so I I know what it's like to be married for a long time. I loved it. Love it. Still wonderful memories. It's unfortunate that all too many people don't ever get to have the joy of being married for such a long time. Yes,   Susan Janzen ** 12:43 and happily married, right? Like happily married? Yeah, that's the cavid.   Michael Hingson ** 12:50 Yeah. It's important to to acknowledge the happiness part of it. And I've got 40 years of memories that will never go away, which is great.   Susan Janzen ** 12:58 Nobody can take that away from you, that is for sure. They can't take that away from me. Don't take that away from me. That's   Michael Hingson ** 13:06 right, exactly. So that's that's pretty cool. So you do a lot of rehearsing and a lot of singing. What else do you do in the world today? So also   Susan Janzen ** 13:15 in the world today, I am, and I have been since 2003 I'm a residential real estate expert, so I'm a realtor, and I deal specifically with accessible and barrier free homes. So that's kind of my I was a special ed teacher. Actually, I should squeeze that in there for six years I was, I got my degree in education and with a special ed teacher in secondary ed. So all my kids were junior and senior high. And then when I came out of that, I took up the after I was teaching. I took real estate license, and I got it and I I just felt like I understood anybody with mobility challenges and with any other challenges. And so I took that extra time that is needed and necessary to to help them find homes and to sell.   Susan Janzen ** 14:02 What got you started down that road   Susan Janzen ** 14:05 at the time, I was teaching for six years, and when in Edmonton, I don't know why it was just here. So I was 2003 when I quit. So I had been teaching from the late 1990s and it was like I was subbing, but I was not getting a full time position in that and my Evanston public school board said your your file is glowing. We just don't have any spots for you. So I think it was a government funding issue. And so I ended up just thinking, I don't want to sub forever. I want to get my own classroom, and I want to have my own and I would, I would teach for six months at a time in a school. So it wasn't like I was jumping around crazy but, but I want, really wanted my own classroom. And so when that wasn't happening after six years, I thought I'm going to write the real estate license exam, and if I pass it the first time, that was my Gage, because no, they say the word was that you don't pass it the first time. Everyone has to write it to a. Three times before they pass my rule. For my own ruler for me was to say, if I take the exam, pass it the first time, I will make that move. And that's what happened so and then I just took up with accessible, barrier free homes and that specialty. So   Michael Hingson ** 15:17 was there any specific motivation that caused you to really deal with accessibility and accessible homes and so on.   Susan Janzen ** 15:25 Yes, and at the time, and just actually, my mom had been in a walker and on oxygen. I had quite a few friends who had mobility issues. And then just shortly after that, when I was a realtor already, and my daughter had a baby, and her baby at eight weeks old had a near SIDS incident. So she was eight weeks old, and Candace went to do the dishes one night at nine o'clock at night, and came back and calea is her daughter's name, and she was like blue in the crib. She was she had to be revived. So that was terrifying for all of us, and so it was wonderful news that she did survive, but she had occipital and parietal damage, so she has cortical vision impairment and also cerebral palsy, but she's she's thriving and loving it, and so that actually kind of Got me even doing more accessible homes, because now I'm a grand ambassador, and what's that called when you get out on the street and yell at people for parking in handicap stalls? What is that smart person? A smart person, and I was just passionate about that. I wanted to fix things and to try to make things easier for people as they should be, without having to ask in the first place. So yeah, so that's kind of the other reason I stuck to the that that area in real estate, and I just had the patience for it. I had the knowledge and the understanding and I and I really it was just easy for me because I did. I think it was because the passion I had for that area, and I just love doing it and helping other people   Michael Hingson ** 17:05 well. So how old is your granddaughter now? Now she is 12. Okay, she's 12. Now, does she walk, or does she use a wheelchair?   Susan Janzen ** 17:13 She uses, um, well, because she is as tall as me now, oh, she's using more a wheelchair more often, okay? She She walks with a walker. She can't walk on her own at all, and I think it's because of the vision, right? She if she could, you know, yeah, if she could see, she sees light. It's amazing how that how the brain works. She sees lights, and she sees color. And I can put up any color to her, and she'll identify it right every time, every time, but she doesn't see me. She doesn't see my face. Well, tell   Michael Hingson ** 17:45 me a little bit more about cortical vision. You. You and I talked about that a little bit. So Lacher, yeah, explain that to people. It's   Susan Janzen ** 17:52 really interesting because it's something that it's not readily out there, like you don't hear about it a lot. And even as a special ed teacher, I can tell you that I was trained in all of the different areas of special needs, but that did not come up for me, so this was new when I found out about it, and it just means that her eyes are fine. There's nothing wrong with her eyes, but her she's not processing so the information is coming through her eyes, but she's not processing that information. But she, like I said, if I turn out the light, she'll go, oh, the lights are off. Or if I put the lights on, she'll look up and be surprised at it. She you can tell that she knows. And then I used to put her on my counter in the kitchen, and I had these LED lights underneath my counter, my kitchen counter, and it had all these, these 12 different colors of light, and so I would put the blue on, I'd say, calea, what color is that? And she'd go blue, and I'd say, What color is that, and she'd go red. So it would be variable colors that I'd offer up to her, and she wouldn't get them right every single time. So that's the cortical vision impairment, and where they if she needs to pick up something off of a dresser, off the floor, for instance, it has to be on like a black background, and then she can see it, no problem. But if you have a whole bunch of things on the ground or on the table and ask her to pick up something, that's too much information for her, so she can't just zero in on that one area, right? So it's harder for her. So you just have to make things more accessible, so that she can see things you know, in her way.   Michael Hingson ** 19:25 But this is a different thing than, say, dyslexia, which is also you can see with your eyes, but your brain is in processing the characters and allowing you to necessarily truly read it exactly. And   Susan Janzen ** 19:38 that's that different part of the brain, where it's analyzing the the at least you can you can see it, but you process it differently. That's exactly right where she can't see. So then that's why I was thinking, if she could see better, I think she would be walking, maybe with a cane or with a walker, better. But right now, in that. Stage, we can point her in the right direction and tell her to go, and she'll go, but she's not sure where she is.   Michael Hingson ** 20:08 But that clearly wasn't the start of you doing real estate sales, dealing with accessible homes, but it must have certainly been a powerful motivator to continue with exactly   Susan Janzen ** 20:20 that, exactly that, because my mom was on oxygen, and she had, she had a lot of issues, mobility challenges. And I had a lot of friends who who were also like in that older age group that had mobility challenges. And those are the people that that were, may say, moving from a two story to a bungalow because they couldn't make manage the stairs anymore.   Michael Hingson ** 20:41 So how do we get people like the Property Brothers? Do you ever watch them and you know who they are? Oh yes, oh yes. We get them to do more to deal with building accessibility into the homes that they built. Because the the issue is that we have an aging population in our world. And it just seems like it would be so smart if they built accessibility and rights from the outset in everything that they do, because the odds are somebody's going to need it   Susan Janzen ** 21:11 exactly. And that's the for the forward thinking, right? You know? And it's interesting that some people, some builders, have told me that just to make a door frame three inches wider does not cost you any more money. But the point, the point is just that it's getting all the contractors on board to to come out of the way that they've been doing it for so long. You know, sadly,   Michael Hingson ** 21:38 yeah, my wife was in a chair her whole life, she was a teacher, paraplegic. Oh, so you know, I know about all this really well. And in fact, when we built this house, we we built it because we knew that to buy a home and then modify it would cost a bunch of money, one to $200,000 and in reality, when we built this house, there was no additional cost to make it accessible, because, as you point out, making doors wider, lowering counters, having ramps instead of stairs, all are things that don't cost more If you design it in right from the outset, exactly,   Susan Janzen ** 22:24 exactly, and that's that's the problem. Yeah, that's the problem. I mean, that's exactly the problem.   Michael Hingson ** 22:29 Yeah. Now we built our home in New Jersey when we moved back there, and we did have a little bit of an incremental extra cost, because all the homes in the development where we found property were two story homes, so we did have to put in an elevator, so it's about another $15,000 but beyond that, there were no additional costs, and I was amazed that appraisers wouldn't consider the elevator to be an advantage and an extra thing that made The home more valuable. But when we did sell our home in New Jersey, in fact, the elevator was a big deal because the people who bought it were short. I mean, like 5253, husband and wife, and I think it was her mother lived with them, and we put the laundry room up on the second floor where the bedrooms were, and so the elevator and all that were just really wonderful things for everyone, which worked out really well.   Susan Janzen ** 23:30 Oh, that's perfect. And that's, that's kind of what I do here in evident that I try to match the people who are selling homes that have been retrofitted and made more, you know, accessible. I try to put out the word that this is available, and I try to get the people in who need that. I feel like a matchmaker, a house matchmaker, when it comes to that, because you don't want to waste that like some people, actually, they'll some people who don't understand the situation have chairless For instance, they they're selling their house, and they rip out the chair. Then it's like, well, call me first, because I want to find you somebody who needs that, and that's exactly what they're looking for. Okay, so that's kind of where, how I I operate on my my job   Michael Hingson ** 24:15 well, and I will tell you from personal experience, after September 11 for the first week, having walked down 1400 63 stairs and was stiff as a board for a week, I used the elevator more than Karen did. Oh,   Susan Janzen ** 24:28 at that, but you survived that. And that was, that's amazing, but it   Michael Hingson ** 24:35 was, yeah, you know, you have to do what you gotta do. I think that there's been a lot more awareness, and I I've been back to the World Trade Center since, but I didn't really ask, and I should have, I know that they have done other things to make it possible to evacuate people in chairs, because there were a couple of people, like, there was a quadriplegic. Um. Who I believe is a distant cousin, although I never knew him, but he wasn't able to get out, and somebody stayed with him, and they both perished. But I think that they have done more in buildings like the World Trade Center to address the issue of getting people out.   Susan Janzen ** 25:17 It's just too bad that we have to wait for that, things, terrible things like that to happen to crazy awareness. That's the only bad thing. What? It's not like, it's not like we're not yelling on the streets. It's not like we're not saying things. It's just that people aren't listening. And I think it depends on if you're to a point where you are actually in a wheelchair yourself, or you have a child who's in a wheelchair now, now they understand, well,   Michael Hingson ** 25:43 yes, it is getting better. There's still a lot of issues. Organizations like Uber still really won't force enforce as they should. All the rules and regulations that mandate that service dogs ought to be able to go with Uber passengers who have a need to have a service dog, and so there, there's still a lot of educational issues that that have to occur, and over time will but I think that part of the issue was that when 2001 occurred, it was the right time that then people started to think about, oh, we've gotta really deal with this issue. It is an educational issue more than anything else. That's true. That's   Susan Janzen ** 26:26 true. There's a fellow here in Edmonton that, and I'm sure it's elsewhere too, but one particular fellow that I know, and he builds, they're called Garden suites. Like in Edmonton, we're kind of getting so much the population here is standing so quickly that the city is allowing zoning for they're called Garden suites, so they're just but he goes in and puts in like a two story behind the home, and it's 100% accessible, barrier free, and no basement. And so we're encouraging people to buy those homes, and they don't cost as much because they're quite a bit smaller. They're only two bedroom but they have everything that anybody would need if they had mobility challenges. And so it's it's perfect for either people who have a son or a daughter who is getting close to being an adult and they want their more a little more freedom and independence. They could use that suite at the back. Or I know some adults in particular who are have mobility challenges, and they just physically move to that new place in the backyard and rent out their home right to make home revenue.   Michael Hingson ** 27:31 Since it's two stories, what do they do to make it accessible? They   Susan Janzen ** 27:34 have, they have an elevator. It's a zero entry, and it's 100% everything in it is specifically so you move in, walk, go right in, and it's, it's accessible. That's how he does it, right from scratch. Cool, super cool. And so we're trying to, I'm trying to promote that here, out here, because I, I know the fellow who builds them, and it makes sense. I mean, even if you want to have a revenue property, right? And you want to build that in your backyard and then rent it out to somebody who needs that, then that'd be perfect.   Michael Hingson ** 28:06 It makes, makes a lot of sense to do that. It does. Mm, hmm. Well, do you think that all of the knowledge that you gained in special education and so on has helped you a great deal in this new, more, newer career of doing real estate sales.   Susan Janzen ** 28:25 Oh, 100% because it's just an understanding. It's just having the compassion and understanding what not, because I haven't experienced it myself, but I do understand what they may be going through. It's just an enlightening for me, and I I just appreciate what they're going through, and I am, you know, I want to make it easier for them, you know, to make any decisions that they have to make. And I try. I don't like, I don't waste their time like, I make sure I go preview the homes first, make sure that it's something and I FaceTime them first to say, is this something you want to even come out to? So I don't want them to be wasting their time or their energy just trying to get to a place that's not accessible,   Michael Hingson ** 29:05 right? Mm, hmm. We moved from New Jersey to Novato California, which is in the North Bay, which is now being just bombarded by rain, but Northern California in 2002 and when we started looking for homes, we tried to find a place where we could build, but there was just no place up there where there was land to build a home. So we knew we had to buy a home and modify it. And one day, we went with a realtor, and he took us to a house, and it was clearly a house that wasn't going to work. The this there were, there was no room to put in a ramp, there were lots of steps, and we pointed out all the reasons that it wouldn't work. And then he took us to another home that was really like the first one. We went to four different homes and. We kept saying, this won't work, and here's why, and it was like a broken record, because it was all the same. I'm so sorry. Yeah, you know, I realized that not everyone has the opportunity to really understand and learn about wheelchair access and so on. But people should focus more on on doing it. It wasn't like I needed a lot for the house to be usable by me as a blind person, but, but Karen certainly did. And what we eventually found another realtor took us to a place, and what was really interesting is we described what we wanted before we started looking at homes with Mary Kay, and she said, I have the perfect home. You'll have to modify it, but I have the perfect home. And of course, after our experiences with the other realtors, we were a little bit pessimistic about it, but she took us to a home, and there was a step up into it, but that's easy to modify. Then you go through an entryway, and then you can go left into the kitchen or right, and if you went right, you ended up in a little Nexus where there were three bedrooms, oh, and it wasn't even a hallway. There were just three bedrooms. And so it was, it was perfect. We still had to make significant modifications, but it really was a home that was modifiable by any standard, and we, we bought it. It was perfect   Susan Janzen ** 31:44 for what we needed. I'm so glad I love that's a good start. That's a good story here. Yeah,   Michael Hingson ** 31:50 she, she got it and and it's so important. And I think Realtors need to be aware of the fact that we deal with a very diverse population, and it's important to really understand all of the various kinds of people that you might have to deal with, but we just don't always see that. Needless to say,   Susan Janzen ** 32:08 that's true. Unfortunately, that's so true. Yeah.   Michael Hingson ** 32:14 So do you how? How much time do you spend doing real estate? Is that a full time job for you.   Susan Janzen ** 32:20 Well, it always has been. I've been full time, full service, so I'm on call, really is kind of what it boils down to. But I've also pursued, in the last since COVID, I've pursued coaching courses because that's something I'd like to get into. And so now I'm a certified Jay Shetty resilience and confidence coach, and so I'm kind of leading, I think, as I age and as I, you know, getting tired of I've been a realtor 21 years now, so I would like to eventually slow down in that area and focus more on coaching people. That's kind of where I'm leaning now a little bit, but I'm still full time up there. And singer   Michael Hingson ** 33:02 and singer and your coach, yeah. So do you ever see your coaching customers? Just check, no no   Susan Janzen ** 33:10 checking. I send them the recording. I'll send them my CD. You can go and get you could get two of my CDs on iTunes, so I'll send them there, or else tell them one of my geeks.   Michael Hingson ** 33:20 Oh, cool. Well, I'll have to go look you up on iTunes. I have, yes, oh, it   Susan Janzen ** 33:25 is a Christmas there's a Christmas one there. I think you'd like that. Michael, is it really cool?   Michael Hingson ** 33:29 And I have Amazon unlimited music. I wonder if. I'll bet there too. You   Susan Janzen ** 33:33 just take in. Susan Jansen, and I come up. I have the greatest love of all is my one, and the other one's called the gift for you, and that's my Christmas split. Oh,   Michael Hingson ** 33:41 cool, yeah. Well, we will. We will check them out, by all means. Well, so when do you rehearse? When do you when do you do singing?   Susan Janzen ** 33:52 Well, the big band rehearses every Saturday. So we, we all get together and we do. So it's, I just, you know, I love the rehearsals, like it's so much fun for me. So that's what we do with my other singing. I still get I still get hired, especially during the summer festival time, I get hired to come back and we call it throwback Klondike dates. And I have one costume of all my costumes that were made for me this you can imagine my costumes is called that Kate were like, a lot of sequins, full dresses with the big furry bottoms and then the feathery hats. So I used to wear those. So I still have one costume that still fits me, and so I use that every summer, and I go out, and I'm asked to do different functions during the summer, and then during all throughout the year, I do parties, you know, like, what if somebody hires me to do a birthday or some special celebration? I still do that. Okay, so   Michael Hingson ** 34:47 how often does the big band actually go out and perform and earn some money? Or does that happen much at all? Not that much because of   Susan Janzen ** 34:54 the size of us, right? Yeah. So, you know, we've done, you know, like the 100th anniversary of Arthur. Is a dance floor. And so we did their 100th anniversary celebration. And can you imagine, like the dance floor was just, it was like I was watching my own show from from the stage, because they we did all the Latin tunes, and they came out and danced the Sava and the rambas and the tangos and everything. It was beautiful. So I got to so that was a really fun gig for us, and then, and so we do other big and larger functions, like in ballroom. So you can imagine a conference, perhaps that's having a big celebration will be the ballroom entertainment. Well,   Michael Hingson ** 35:32 you know, you're in Canada. Can't you get Michael Buble to hire you guys? Ooh,   Susan Janzen ** 35:35 wouldn't that be nice? He's got his own man. He's   Michael Hingson ** 35:39 got, yeah, he does. I know these old charts and yeah, but he occasionally brings to the choir. I know that we, we went to see him well. Karen passed in November of 2022 we actually went to see him in Las Vegas in May of 2022 that was the last concert that we got to do together. And we ended up being relocated from up in the balcony in what Henry, what Harry Belafonte, would call the scholarship section. We We got moved down to the orchestra pit, and we were like in row 18, even two rows in front of Michael's family, but we ended up being there for the concert. It was wonderful. Oh, and he walked out and shook hands with everyone while he was singing, and all that was a lot of fun. But, yeah, he does have his own band, but music's great,   Susan Janzen ** 36:36 so good, and he does that so well. Like my favorite show is the voice. And so he's a judge on there too, and I really appreciate input. And he comes off very Canadian. I think he's this is very friendly and very silly and fun and and just really caring too. So I think he represents us well on the voice.   Michael Hingson ** 36:56 He does not take himself too seriously, which is so important, I think for so many people, so true. He does so well with that. So true. Well, so we mentioned pada Palooza, and you have a podcast. Well also, and you, you've written a book, right?   Susan Janzen ** 37:14 Yes. So I've co authored a few books, and then, plus my husband and I Well, my husband actually is a psychologist. He wrote the book, I typed it, and then he gave me credit, because I kept putting in my own stories and and he would, he was kind enough to put my name on the cover. So and we wrote a book called living and loving each day. And that's how, why I made my podcast that same name, and, and, but when we wrote it, the full title is living and loving each day success in a blended family. Because at that time when we got married, I had the two children, and they were just under you know, they were nine and 10 years old, eight and nine years old, and his boys, he had three boys that were older, like teenagers, and so and his wife passed away from cancer. So we all got together. And I mean blended families, that's a whole nother world, you know, if you're not used to that, that's something else. And, and then it turned out that his oldest son was diagnosed schizophrenic, so that was something that we dealt with together as a family. And, and, and then yeah we so we just felt like this was our life, and we wanted to share that. But that's like combining two separate families together, and how that works, and the dynamics of that. So he wrote some great, great stuff about how to deal with in laws, X laws and outlaws. He called them Yeah, and how to deal with every family celebration, Christmas and Easter, everything you know, like, there's so many things that come up even think about until you're in that situation, like, how do you do it? Right?   Michael Hingson ** 38:52 But it's so great that you two made the choice to do it and to blend the families and not give up on each other, or any of the people in the family, exactly,   Susan Janzen ** 39:04 and that's in that's huge for me. And I can share a little story with you. Feel like the view is okay. So this is kind of cool. So this so when I was singing, and I was just at the end of my second year as Klondike Kate, and I was doing a lot of gigs, like a lot of singing and and I was just kind of cut, you know how they like you're, you see on the calendar that they're you're tuning down here. The end of the year is coming. The end of the gigs are coming, and you're not in that role anymore because they chose a new Klondike. And so those six years that I was a single mom, my husband now had his own radio show, and it was called that's living and there was a show out of Edmonton, and it actually won Canadian awards for this was a talk show during the day for one and a half hours, and it had two psychologists, and the psychiatrists were the hosts. And so on the Tuesdays and Thursdays with Dr Jan, that was my husband and I used. To listen every day because I had, I was a single mom. I really didn't have a lot of support, and I worked every night singing so and I had my kids all day. So it was just like my favorite show to listen to. And when I remember listening to and I heard this Dr Johnson's voice, I always thought he had, like, long white hair, long white beard, so he was just so calm and so compassionate and so smart that he was just such a I never knew what he looked like, but that's what I pictured him looking like. And then it turned out that right at the end of my my singing, I remember listening one day, and he was on the air, and he I was going to my agents I was driving down Main Street in Edmonton, and I remember going to my agent's office to see what was next for me, like, what's next? What next gig do I have? And I remember he came on the air that day, and he said, You know what, folks, I have to let you know that his he said, My wife passed away. And he said, My boys and I've been grieving since the day we found out six months ago. But I need to be here to be of service to you, and I need to be on the air to help you today. And hope you don't mind. I hope you understand, you know he was, you know, and it was, it was so emotional, and like I was sitting in my van, like crying, thinking, because I'd been listening to him all those years, and I just felt so sad for him. And then I kind of, I'm a God fearing woman, and I said, Lord, why can't I meet a man like that that needs me as much as I need him. That was my outside prayer. And you know what? It wasn't even a week and a half later, I get a call from that station, CTC, saying, hey, Sue, can you do a Christmas Bureau fundraiser for us? He said, There's no pay involved, but you can be MC and and, you know, help us. You know, raise money for the Christmas funeral. And so I was happy to do that. And so that's how, how I met my husband was when at that particular function. So that was kind of my, you know, and like, just an answer to prayer and something that I really, you know, it was interesting how, how that all happens when you are very specific and, and so that's how we met. And, yeah, so we've been together ever since 36 years now. Well,   Michael Hingson ** 42:06 as I tell people, you know, Karen passed away two years ago, and I don't move on from Karen, but I move forward exactly because I think if I I've always interpreted Moving on is you go on and you forget, and I don't, and I don't want to forget, so I move forward Exactly. And besides that, I know that if I misbehave, I'm going to hear about it, so I gotta be a good kid, or she's going to get me one way or another. Yeah, that's right. And so, you know, as I, as I said to somebody yesterday, I don't even chase girls, so you know, it works out very well, but you know, the the the issue is that those 40 years of memories are always going to be there, and there's so much to learn from that. And again, it's all about choice. This is so important well, so tell us more about the podcast on how long have you been doing it? How did that start? And and so on,   Susan Janzen ** 43:03 right? So I was actually my daughter has this a nonprofit where she was she works with other parents who have children with adaptive needs, and so she asked if I would interview her parents just to find out about parents stories and you. I'm sure you understand where you want to just tell your story, what happened without having to explain. And, you know, I don't know, just give all the, you know, the background to everything. They just wanted to share this story and to be heard on with no judgment and with compassion. So I said, No, I can do that. I can interview them, and I want to hear their stories. And they need, I think they need to share them those stories too, for whatever happened, you know, with whatever incident happened with their children. So, so I said to my daughter, I sure I'll do a podcast for them, you know, and just interview them. And then I only did it through zoom and not knowing anything about how to do that, I've been MC for fundraisers, but I don't know how to do a podcast. So I did that the best I could, using Zoom. And then I when I was done it, I liked it so much, I thought, well, I better figure out how to do this, like the right way, right? So I actually did take a course. And there was a lady out of Toronto that was giving a course called cash in on camera. And so she talked about how to set up restream, how to set up air table, how to do your mic, your lighting, and all of the things that you need to consider. And so I took that course. And so then I interviewed a few more people and a few experts for her, for her. So that's kind of how I got started, with just focusing specifically on on my daughter's audience. So those parents.   Susan Janzen ** 44:40 And how long ago was that?   Susan Janzen ** 44:41 That was, what, two years ago now total, because I've been doing my podcast now for just over a year.   Susan Janzen ** 44:48 And do you how many episodes a week? Do you do one?   Susan Janzen ** 44:51 I do one, but I, you know what? I've got 140 that I've done. And I'm thinking, I've got quite. If you in the books, you know how that works. Where you report I'm you, Michael, give me advice on this. So I have three recorded that are waiting for me, but plus I have 14 others that are on my book to interview like I'm getting a lot of interest and people who want to be on my podcast, which is wonderful, but then I got, now gotta figure out how to do that, or how to actually, you know, organize it. How often should I be putting out podcasts? Like every three days now, like otherwise, we're going to be going into middle of 2025 I don't know.   Michael Hingson ** 45:33 I started for accessibe, doing unstoppable mindset in August of 2021 when I started using LinkedIn seriously to look for podcast guests in 2022 and I use sales navigators, so we profile authors or coaches or whatever, and we'll send out emails saying, I saw your profile. It looks like you'd be an interesting guest. Would you love to explore coming on unstoppable mindset, what we do is then we, when they're willing, we schedule a meeting and we we talk about it, and if they want to come on, which usually they do, then we actually schedule the time, and I ask them to send me some information, as you know, like a series of questions that they want to talk about, a bio, other things like that, but we got a pretty significant backlog. And I've learned that a lot of people with very successful podcasts do have backlogs. Oh, good. There's nothing wrong with that. Okay, good. It's better to have them. You can always add an extra podcast if you want to play more, but we do two a week now, and just today, we published episode 286, wow. Since August of 2021, and so it's a lot of fun. I enjoy it, and I get to meet so many people. And as I tell people, if I'm not learning at least as much as anyone who listens to the podcast, I'm not doing my job well. I agree, quite invested in it. I think it's so important to be able to do that. So the bottom line is that we do get a lot of interesting people. I talked to someone just the other day who is very much involved in energy and healing and so on. Well, she also was a singer in Australia, had a very serious auto accident, and kind of went away from seeing for a while, and then she realized she started doing a lot of creating, of affirmations, but then she put the affirmations to music, and she points out that, you know, the lyrics are in the left side of the brain, but the music's in the right side, and they actually work together, and so by having them in a musical form, you you're more likely to really be able to internalize them. So she even sang one for us on the earth, a lot of fun, but, but the bottom line is that, you know, it's she also does her own podcast, which is kind of fun, but there is so much to learn from so many different people. I've had so much fun doing it, and I enjoy very much the opportunities to learn. Yeah,   Susan Janzen ** 48:29 no, I'm right there with you, and I think that's why I just keep going, because it's fascinating. And then, and it seems like the right different people come into my, my, you know, my area, just to ask if they can be on it. And it's, it always works out really well, like it's always something that else that I've just kind of broadens it a little bit, but I, I'm trying to be more focused this night, last two months now, in that, you know, in conjunction with my daughter and just doing the parents with accessible, you know, needs, or kids with adaptive needs. And also, some adults are coming to me now too, saying they've in their 30s and 40s, they were in psycho with ADHD, and so they're that diverse, neuro, diverse group. So, I mean, who knows where that will take me, right? I'm open to it   Michael Hingson ** 49:18 well, and that's what makes it so much fun. You never know where the journey is going to take you, or if you do, and you're all embracing it, so much the better. But if you don't know what's an adventure, and that's good too, that's   49:28 great. No, I agree with you, yeah. So I love how   Michael Hingson ** 49:31 many, how many pot of Palooza events have you been to? That   Susan Janzen ** 49:34 was my first one. I know I did not have a clue what to expect. I put you down as my potential guest, though, but I don't know how it didn't come up forward. So I'm glad we're doing this now, but I I really enjoyed it. I love the people, and you could tell we were all in the same room with the same visions and the same, you know, compassionate areas that we're working in. So. I was really grateful for a lot of the people I met, great people. Well   Michael Hingson ** 50:03 now you and I also have an event time scheduled next Tuesday. Do we good? Yeah, are you? Well, you scheduled it in my Zoom. But if you, if you, when you go look at your calendar, you'll see, I think what you did was you scheduled it, forgetting this was supposed to be a 60 minute interview conversation. But if you send me a link, this is live radio sports fans. If you send me a link, then I will come to yours next time, next Tuesday, at the time that we're supposed to meet, rather than you coming into the Zoom Room, where we are, or I can make you a co host, and you can record it your choice.   Susan Janzen ** 50:45 Oh, what? Hey, yes, let's do it. Okay,   Michael Hingson ** 50:49 I'll just, we'll, we'll get together, and I'll make you a host or a co host, that'd be perfect.   Susan Janzen ** 50:54 And then you can record it that'd be great. Or, I have three streams, so I can send you the link for that you   Michael Hingson ** 51:01 choose, but long as it's accessible to screen readers, I'm happy. And,   Susan Janzen ** 51:09 yeah, thank you for that, Michael, I did. We'll do that. You got it good. We're booked. Yeah, we are   Michael Hingson ** 51:16 already booked. So it's next Tuesday, so that'll be good. That'll be great, but it's a lot of fun.   Susan Janzen ** 51:23 Yeah, really it's it's nice to get to know people. It's really nice to know other people's journeys. And especially, what I find most fascinating is all over the world, like we're meeting people that we would have never met. Yeah, you know before. So I'm glad. I really   Michael Hingson ** 51:36 appreciate that I've met a number of people from Australia. We interviewed? Well, we had a conversation with somebody from Uganda, number of people in England and people throughout the United States. So it's a lot of fun.   Susan Janzen ** 51:49 It really is, yeah, so we're blessed that that's great. It's a   Michael Hingson ** 51:53 wonderful blessing. I mean, doing this is so enjoyable. I used to do radio in college, and so this the neat thing about doing a podcast, at least the way I do it, is you're not absolutely governed by time, so you don't have to end at four o'clock and and it's so much more fun than radio, because you are the one that's really in control of what you do. So it's it's a lot of fun, but I very much enjoy doing the podcast, right?   Susan Janzen ** 52:23 You're right is that if they start having to go to worship break and not have to take the time and stopping and starting, that is really,   Michael Hingson ** 52:30 oh, that people seem to like it. They they keep emailing me and saying they like it. And I, I'm hoping that they continue to do that. As long as people are happy with me doing it, I'm going to do it. And you know, as I tell everyone, if you know anyone who ought to be a guest on unstoppable mindset, want to hear from you and provide us with an introduction, because it is part of what we do. And so, so much fun,   Susan Janzen ** 52:53 so much fun. So tell me why you Why did you choose that name unstoppable mindset?   Michael Hingson ** 52:59 You know, I was looking for a name. And I've heard some people kind of talking about unstoppable in their lives in some way, but I also thought that we really needed to define what unstoppable meant. And so I just thought about it for a while, and it just really kind of clicked. And I said, Okay, God, that must be what you want me to do. So we're going to have unstoppable mindset. We're inclusion, diversity in the unexpected beat. Love it and it's and it is stuck. And every title for people starts with unstoppable. So you'll be unstoppable something or other. I gotta think about the title, unless you've got some bright idea.   Susan Janzen ** 53:48 Oh yeah, you have to let me know.   Michael Hingson ** 53:51 Well, I'm trying to use something like unstoppable. Woman of many talents. But you know,   Susan Janzen ** 53:56 yeah, I don't have just 111, little lane. I love learning about everything, and I love open and grateful for every opportunity. So that's probably my problem. Yeah, that's our problem. That's not really a problem, but I know it's not,   Michael Hingson ** 54:11 and it's so much fun. So what are your goals for the podcast? How do you hope it will make a difference in the world?   Susan Janzen ** 54:21 I think my, my biggest thing is to say, you know, I've been through, I think it's showing people that they're not alone, that there are people out there who do understand, and there are people there that really do care about them, and that we want to provide information and services, and we want to hear their story. We want them to just know. I think a lot of people feel when they're in situations that are not whatever normal is, whatever that is even mean that they're just they're in isolation, and they're there's nobody that cares and that they don't matter. And I think my biggest thing in my coaching and in my podcast. Have to just say, You know what, we're here, and we really want to understand, if we don't understand, explain it to us. So we do, and that you're not alone in this, and we we're here to help, you know, to collaborate and to help each other.   Michael Hingson ** 55:11 Yeah, well, tell us a little bit more about the whole coaching program, what's what's happening now, what your goals are for that, and and how you're finding people and so on,   Susan Janzen ** 55:22 right? So the coaching my specific areas are confidence and resilience is my is my title, like confidence and resilience coach and I, and I'm going based on my past and the resilience that I've overcome so many different things. So I've got kind of a long list of things every time. So you talk to say, yeah, no, I that's happened to me, but, and just to, just to encourage people to come into either one on one coaching, or I'm going to have group coaching. And on my website, I also want to have drivers where we we create more value, so that if they're a member, then they can get more podcasts that are more about the how tos, like exactly, specifically areas that they might be interested in. And I also want to create a group where we can have, like a one day a week, coffee time, coffee chat, so we can get people together who are in the same boat, especially those parents with children with a breath of me, and just a place where they can just, kind of no agenda, just to chat and and I also would love to have, like a retreat by the end of the year. Let's all gather, and let's just have a day, you know, together, where we can enjoy each other's company. So that's kind of what I'd like to build with my, with my, with my coaching packages, and then also one on one, of course, as well. And that's, yeah, I would like to have a community, like, build a community. So   Michael Hingson ** 56:51 do you do any of your coaching virtually, or is it all in person? Well,   Susan Janzen ** 56:55 right now it's virtual, like, the one coaching I've done so far and but I'm open to either, like, I'm happy to meet people I don't have an office. Um, is that interesting? How, if you would have asked me that question before COVID, bc I would have just had an office somewhere, and where now it's, like, virtual just is so convenient. Yeah? Meeting full and just all the driving I've eliminated, it's been amazing. So, yeah, I would be open to eat it. You know,   Susan Janzen ** 57:27 how far away have you had clients from?   Susan Janzen ** 57:31 Basically, the ones I've had are the ones that I've had up till now. Really, interestingly enough, are local. They're more local people so we could have met for coffee. Yeah,   Michael Hingson ** 57:43 and still might, and we still, I'm   Susan Janzen ** 57:47 sure we will. I'm sure we will, because I keep in touch with them, and they're doing great, but interesting, isn't that interesting? It's a really good question, though, because I'm curious to see you know how far you know, the word will get out to come and join me, you know, in the coaching program, yeah, that'd be human.   Michael Hingson ** 58:08 Well, it sounds like a lot of fun. It sounds like fun, yeah, so why do you still continue to sing? Oh, I   Susan Janzen ** 58:15 can't stop I can't shut up. I just think it's like, even it, yeah, it's too hard for me to stop. It's my joy. That's where I find my you know, even as a kid, going through all the tough times I went through, that was my my joy. It was my vice happy place. So I just   Michael Hingson ** 58:32 so do you think that that singing helps others with confidence and resilience?   Susan Janzen ** 58:36 I um, I think, I think the the techniques that are used in singing, a lot of them are used in podcasting or speaking. A lot of them, we are speakers, for instance. And then they have, they worry about confidence on camera specifically, and when that where light comes on, or when the light comes on, and they just don't know how they're looking or how people are seeing them, those kind of areas, those are the things that I kind of tackle when I talk, talk to them and just explain it as a like, I sang the national anthem for a Stanley Cup playoff game. That's scary, like, that's that's really scary. So I mean, I know I've been there, and I know what that feels like, and I know how your body feels, and I know the importance of breathing, and I think one of the biggest things is just getting people to, just to take deep breaths. You know, when   Michael Hingson ** 59:28 you're when you relax and you lean into it, which I'm sure you do because you're used to it. That gives you a confidence that you can then project onto other people 100% Yeah, exactly. You talked about the red light on the camera coming on. It reminds me of one of my favorite stories. Yeah, right after September 11, I was interviewed on Larry King Live on scene. Oh, wow, wow. We actually had five different interviews, and when the second one occurred, mm. Uh, the the the producer, the director, came into the studio where I was and Larry was still out in California, and I was doing it from CNN in New York. And you know, when they, when they do their shows, everything is like, from sort of the chest up. It's mainly dealing with your face and so on. So for Roselle, excuse me, for Roselle to be able to be my guide dog, to be part of the show, they build a platform that we put her up on. Now she was just laying there. And the director came in and he said, you know, your dog isn't really doing anything. Is there anything we can do to make her more animated? And I said, are the Clea lights on? Because I couldn't really tell and he said, No. I said, then don't worry about it. When those lights come on, she will be a totally different dog, because she figured out cameras. She loved to go in front of the camera. The klieg lights came on, she lifts up her head, she's yawning, she's blinking, she's wagging her tail. It was perfect. Yeah, it's one of my favorite stories. But that is so great. I guess it's also the time to tell you that the name of my third guide dog was, here it comes, Klondike. Oh, really, my third guide dog, anything was a golden retriever. His name was Klondike.   Susan Janzen ** 1:01:18 Oh, that's and I know I'm public dates, and then you got two of us here. This is great. Yeah, that is so cool. Well,   Michael Hingson ** 1:01:26 if people want to reach out and get get in contact with you, they want to learn about your coaching programs and so on. How do they do that?   Susan Janzen ** 1:01:35 So I think the best way is, my website is this, www, dot Sue. Janssen, I'm just going by my short Susan. So S, U, E, J, a, n, z, e n, dot, C, A diamet, and that'll kind of give you everything there. There'll be a little video of my granddaughter on there. There'll be ways to get in touch with me and to book a call. So that would be great. And then we'll chat about it,   Michael Hingson ** 1:01:59 and we have an image of your book cover in in the show notes and so on. And so I hope people will pick that up. Um, I always ask this, although a lot of times it doesn't happen. But does it happen to also be availabl

Struggling to stay visible without feeling fake online? You're not alone—and you don't have to dance, pitch, or post daily to win clients.In today's noisy market, real estate visibility is essential—but it has to be authentic. In this episode, I break down how to build real estate brand awareness through organic outreach, strategic social media presence, and real human connection.You'll learn how to develop a social media strategy for real estate agents that doesn't rely on constant promotion or cringe-worthy tactics. Whether you're looking to generate inbound leads or simply want to show up consistently as the agent people trust, this is for you.I'll cover:Why authenticity outperforms algorithmsHow to create consistent, low-pressure visibilityThe power of connecting instead of performingWhat actually works to attract modern buyers and sellersIf you're an agent ready to stop forcing content and start building real connection, hit play.

There are not enough homes on the market and that’s leading to difficult situations for potential homebuyers. It is homebuyers competing against each other. The people who are most affected are the buyers in the lower price ranges. Our expert Realtors from Berkshire Hathaway HomeServices Premier Properties have literally schooled themselves in how to manage these situations. Pat Karley and Dawn Chadwick have strategy tips for Buyers AND Sellers.See omnystudio.com/listener for privacy information.

Send us a textMost agents are still trying to win on Instagram using strategies from 2021… and wondering why they're not getting results. This week, I sat down with Tessabella Jelten — real estate content coach, marketing genius, and Instagram ninja — to break down exactly what's working RIGHT NOW in 2025 to grow your audience, get more eyeballs on your content, and (most importantly) get more clients.We're not talking fluff. We're talking strategy that gets you DMs, leads, and closings — even with a small following.This episode is packed with gold for agents who want to finally break through the algorithm and get real traction on IG.If you want to:Know how often to post and what to postStop stressing about your follower countStart attracting the right clients on autopilot…you need this episode.

Overcome Fear and Live Courageously What if fear wasn't something to conquer—but something to work with? In this episode of A New Direction we go deep into the science of fear, courage, and personal transformation with Dr. Mary Poffenroth, author of the groundbreaking book "Brave New You: Strategies, Tools, and Neurohacks to Live More Courageously Every Day." Whether you're stuck in a rut, chasing a dream, or just trying to move forward in uncertain times, this conversation is for YOU. Dr. Poffenroth isn't just an expert in fear science—she's a fearless guide helping people navigate the chaos of life with tools rooted in neuroscience, psychology, and practical action. In this episode, she'll share powerful insights into why we freeze, procrastinate, or self-sabotage—and how to hack those patterns for lasting courage. Expect real talk, eye-opening research, and stories that will make you rethink what it means to be brave. Join me, Coach Jay, as I bring energy, curiosity, and sharp questions that drive the kind of conversations that stick with you long after the show ends. Whether you're an entrepreneur, creative, student, or simply human, this live episode will leave you feeling energized and equipped to take bolder steps in your own life. So get ready to challenge your limits, rewire your mindset, and discover a braver version of yourself. This is more than a podcast—it's a push toward the life you've been waiting to claim. Dr. Poffenroth's book, "Brave New You: Strategies, Tools, and Neurohacks to Live More Courageously Every Day" is one of the most insightful books on fear and living courageously I have read. The book looks at both the biological view of fear and courage as well as the psychological aspects as well. Dr. Poffenroth gives us a friendly overview of our brain and some of the structures that contribute to our fear. She deals with the social influences, and the individual and historical influences that contribute to living with and dealing with fear. The best part of Brave New You is how she helps live more bravely and courageously.  Will it take effort on our part...absolutely.  Is it going to be a journey...of course. But as Dr. Poffenroth describes, we all have the capability of living a life of courage. Rather than running from fear, we can live with it, we can move through life courageously.  We can become more adept at the skills necessary to live a life without fearing fear. Her RAIN method is brilliant!  It is elegantly simple, and if you will practice it, the results will show. Great book, get yourself a copy Brave New You by clicking here. Please support our sponsors of A New Direction: Enhance Your Audiobook Experience with Zoundy! If you're an author or narrator looking to produce high-quality audiobooks with ease, Zoundy is the ultimate tool you need. Designed specifically for audiobook creation, Zoundy delivers crystal-clear sound, seamless editing capabilities, and professional-grade production tools—all in one intuitive platform. Whether you're recording your own book or refining your narration, Zoundy ensures every word is heard with perfection. And here's the best part: As a listener of A New Direction, you get an exclusive deal! Head over to zoundy.com/jay and use the code JAY25 at checkout to unlock special savings on your audiobook production. Don't settle for anything less than studio-quality sound—power up your audiobook journey today with Zoundy! and Linda Craft Team, Realtors, fully locally owned and operated, and unaffiliated with any national brand for more than 40 years have developed relationships with the worlds best real estate professionals to help people like you have an amazing experience when it come to selling their home or buying a new one. So if you are looking to connect with the best person in your area…why not start with Linda Craft & Team, Realtors drive on over to www.LindaCraft.com

Episode 142 - Mastering Emotional Scenes on Set In part 2 of their interview on the Faith and Family Filmmakers podcast, host Matt Chastain continues his conversation with actress Anita Cordell. They dive into the emotional depth required for acting and the importance of aligning with the director's vision. Anita recounts a challenging early career experience and contrasts it with a more nurturing on-set experience, emphasizing the role of directors in supporting actors. Anita also discusses the value of networking, the significance of adhering to a personal acting code, and learning from industry experiences. The episode wraps up with practical advice for aspiring actors on securing roles and maintaining integrity in their careers.Highlights Include:Welcome and IntroductionDiving into the Role of an ActorThe Actor's part in StorytellingStories of Good and Bad DirectingThe Importance of Environment for ActorsAdvocating for Yourself as an ActorAwards AchievedUpcoming ProjectsAsk for the Full Script!Script InputBuilding Relationships in the IndustryFinal Advice for Aspiring ActorsBio:Anita Cordell is a multi-award-winning actress, producer, speaker, coach, and Realtor based in Kansas City. She's been featured in over 100 commercials and over 65 films —local, regional, and national. She is living proof you can thrive both on set and in the marketplace.Anita is also a best selling author of Rinse, Reflect, Repeat— a devotional that guides readers through the Bible alphabetically in a year, with daily action steps and challenges that bring Scripture to life. Anita's heart beats for truth-telling through film, discipling creatives, and building God's Kingdom both in business and in story where she lives out storytelling with purpose, entrepreneurship with heart and faith at the center.You can order her book, follow her socials, book her at your next event, or contact her with film or real estate questions at her link Tree site at anitacordell.comEditing by Michael RothPurpose Film and Media FestivalSubmit: https://filmfreeway.com/PurposeFilmandMediaFestivalRegister: https://www.purposefest.net/FAFF Association Online Meetups: https://faffassociation.com/#faff-meetingsScreenwriters Retreat - Mexico: https://www.faffassociation.com/writers-retreatJaclyn's Book - In the Beginning, Middle and End: A Screenwriter's Observations of LIfe, Character, and God: https://www.amazon.com/dp/B0D9R7XS9VVIP Producers Mentorship Program https://www.faffassociation.com/vip-producers-mentorship The Faith & Family Filmmakers podcast helps filmmakers who share a Christian worldview stay in touch, informed, and inspired. Releasing new episodes every week, we interview experts from varying fields of filmmaking; from screenwriters, actors, directors, and producers, to film scorers, ...

Anna and Raven continue the conversation on what are the jobs that require a high tolerance for being yelled at! There is a shortage of cousins because people have less children and families are smaller! Anna has 32 first cousins and she and Raven compare the pros and cons of having 32 cousins! There's a viral video from a teenager about how to sneak their phone in their room at night! Anna and Raven want to know what your policy is with phones in your house at night! Anna and Raven talk about the phone battery percentage that they start to panic at! Producer Julie asked The Office Squad what percentage they start to worry about their phone dying! Anna lists three news stories that seem almost out of this world, and Raven can only pick and hear about one! Are you up to date on this week's biggest news story? Anna and Raven will get you caught up on the trending news stories including the Swedish show on the great moose migration! Etiquette Expert, Karen Thomas, joins Anna and Raven to share the proper etiquette for an Easter Egg Hunt! You can find her on http://ctetiquette.com/ !  Anna and Raven talk about the worst piece of dating advice given by family and friends! Producer Julie asks the Office Squad what the worst piece of dating advice is that they have been given! Liz and Tony have been dating for five years and have decided to buy a home. Tony's mom is a former Realtor and shows up to all the showings and open houses with them. Liz would like Tony to tell his mother that she's not buying a home, they are, so please stop giving advice at every showing, and stop showing up. He says that it's helpful to have her there, they don't know what they're looking for and she's a professional. What do you think? Carol and Don have a chance to win $1700! All they have to do is answer more pop culture questions than Raven in Can't Beat Raven!

Success in real estate—or any sales-driven business—isn't just about chasing leads. It's about cultivating real relationships and intentionally putting yourself in the right rooms. Because let's face it: leads can get you in the door, but relationships are what keep you in the game. The environments we choose to step into can radically accelerate our growth. Being in the right rooms—whether that's a mastermind, a networking event, or a simple lunch with other top producers—can unlock opportunities we may never have uncovered on our own. You get to learn from people who are a few steps ahead, see what's possible, and raise your standards just by being in their proximity.  That's what happened to Brittney Shull. Being in the right rooms helped her level up to running real estate businesses in 2 states, investing and becoming a Real Producer publisher.  In this episode, the broker-owner and publisher of Central Valley Real Producers shares her story and the power of being in the right rooms.    The heart of my success in everything I've ever done is the relationships I've built. -Brittney Shull   Things You'll Learn In This Episode  Your clients trust whoever you trust Many agents fail to grow because they refuse to delegate. They constantly talk themselves out of what they are called to do. How do we get out of our way? Pretend you're on the other side How did Brittney come out of a heartbreaking loss with a positive outlook on life and a drive to achieve her dreams? You have a voice that belongs in this room  Imposter syndrome is a natural side effect of new levels of growth. How do we conquer it?   Guest Bio Brittney Shull is a licensed Realtor and the Founder of The BST, serving clients in both Minnesota and California. She's also the Owner and Publisher of Central Valley Real Producers. At the heart of everything she does is one word: community. Whether it's sharing inspiring stories, spotlighting local market trends, or hosting mastermind and social events, she creates inclusive spaces where Realtors and partners can grow, learn, and thrive—together. Follow @brittneyyourrebestie on Instagram.    About Your Host Remington Ramsey is a speaker, author, entrepreneur, and visionary in the world of real estate. As the creator of "Real Producers", a widely acclaimed magazine connecting top agents and industry leaders, Remington has built an impressive platform dedicated to celebrating and elevating the real estate community. Remington is also the author of Agent Allies: Building Your Business With Strategic Real Estate Partnerships. With a passion for motivating and mentoring, he's shared stages with some of the biggest names in business, helping professionals break through barriers and reach new heights. When he's not busy being a real estate guru, Remington is known for his contagious energy, practical wisdom, and a good dose of humor—because let's face it, navigating life and business requires both grit and a sense of humor. With multiple successful ventures under his belt and a reputation for engaging storytelling, he has the rare ability to make even the driest industry stats sound exciting.    Follow the show on our website, Apple Podcasts or Spotify so you don't miss a single inspiring episode! Start a Real Producers Magazine in YOUR Market! Learn more about franchise opportunities at realproducersmag.com

ARE YOU A REAL ESTATE AGENT WHO'S FED UP WITH MESSY LISTINGS, BAD PHOTOS, AND LAST-MINUTE OFFERS?Or maybe you're a buyer or seller wondering why your home sale feels more chaotic than it should?⚠️ If any of that sounds like you — this episode is a MUST-WATCH.We're breaking down the biggest pet peeves in the real estate game and showing you exactly how to avoid them.Tune in, take notes, and don't forget to subscribe for more no-BS real estate talk every week.In this episode of Moving Sucks, Seth and Jenn dive into the gritty side of real estate — where things go wrong, why they go wrong, and how agents can do better. From botched listing photos to mishandled “Coming Soon” properties, we're calling it out and giving you real solutions.

In this special episode, we take you inside the TLT Awards Ceremony 2024 — an unforgettable night where we celebrated excellence, dedication, and the unstoppable spirit of the top performers at TLT. Every year, we honor the Top 3 Realtors of the Year, and this time, we captured it all.From the red carpet to the heartfelt speeches, you'll experience the energy and emotion of the evening. We filmed the entire event with a stabilizer for a cinematic feel, and sat down for exclusive interviews with the award winners, fellow realtors, and key members of the TLT family.This episode is more than just a ceremony — it's a celebration of hard work, resilience, and what it really means to rise to the top in the real estate world.Get inspired. Get motivated. This is the TLT Awards 2024. #TLTAwards2024 #TopRealtors #SuccessStories #RealEstateExcellence #agentspotlight 0:00 Intro 1:56 Mandry Carranza – Raquel Vidal 7:58 Angel Galvez 9:43 Spencer Wichmann13:15 Jacquie Perez16:24 Mario Beltran25:32 Yahaira Malvaez30:06 Briana Flores 34:16 Sam Nunez40:07 Ashley Zavala46:15 Andrea Espinoza51:06 Melissa Machado1:20:26 Justin Gagola1:26:48 Orlando Balderrama

Heather Jones is living proof that when everyone else is pulling back, you go ALL IN. In this episode, Krista Mashore sits down with Heather to unpack exactly how she turned 2024—one of the toughest markets since 1995—into the best year of her real estate career. Heather shares how she uses video marketing, community branding, and good old-fashioned consistency to dominate her farm area. From neighborhood contests to targeted Facebook ads, she's built a rock-solid listing pipeline (7 listings + 7 buyers in Q1 of 2025!)—and she's doing it with nothing but her iPhone. You'll learn: ✅ The video strategy she used to go from invisible to local celebrity ✅ How her $2M in sales came from a kid's coloring contest ✅ What “location domination” actually looks like in 2025 ✅ Why consistency beats perfection every time This isn't theory—this is the real deal from someone doing it right now.  

On this GSD Mode Podcast Interview we break down, how Brad moved from OR to AZ, and in a Brand New Real Estate Market, created a new Instagram Account for His Real Estate Business and went form ZERO to 25K+ Followers in 4 Months. Brad also breaks down His YouTube Strategy as well!   Connect with Brad Armstrong: Instagram: https://www.instagram.com/that.arizona.life/ Email: BrandArmStrong91@Gmail.com   ➡️ Schedule a Free Zoom Coaching Strategy Call with Joshua Smith: https://www.GSDMode.com/ZoomCall   ➡️ Want To Learn More About Partnering With Me at eXp (Get all my Training & Coaching For Free) Schedule a Zero Pressure, Fully Confidential Zoom Call with me: https://www.gsdmode.com/partner  

Chris and Jaelin Moldenhauer (a husband & wife Realtor team in Montana) share how they've quadrupled their GCI in the last year using the “Platform” marketing strategy.

Episode 141 - From Pastor's Kid to Screen Success In this episode of the Faith and Family Filmmakers podcast, host Matt Chastain interviews Anita Cordell, an actress, speaker, podcaster, and bestselling author. Anita shares her experiences growing up as a pastor's kid in a strict household, becoming a single mother and eventually a successful film actress. Despite her introverted nature, Anita embraced opportunities to perform in church productions, leading to God's calling to transition into film and commercial work. With 67 acting credits to her name, Anita reflects on the importance of not idolizing the platform but staying focused on God's guidance. The episode highlights the impact of faith on her acting career and the transformative power of God in her life choices.Highlights Include: Welcome and IntroductionUpbringing as a Pastor's KidChallenging Experiences and Personal TestimonyJourney to MotherhoodEntering the World of Acting through Church ProductionsGod's Guidance in FilmmakingRoles and TransformationsFaith and Acting: A Deeper ConnectionConclusion and FarewellBio:Anita Cordell is a multi-award-winning actress, producer, speaker, coach, and Realtor based in Kansas City. She's been featured in over 100 commercials and over 65 films —local, regional, and national. She is living proof you can thrive both on set and in the marketplace.Anita is also a best selling author of Rinse, Reflect, Repeat— a devotional that guides readers through the Bible alphabetically in a year, with daily action steps and challenges that bring Scripture to life. Anita's heart beats for truth-telling through film, discipling creatives, and building God's Kingdom both in business and in story where she lives out storytelling with purpose, entrepreneurship with heart and faith at the center.You can order her book, follow her socials, book her at your next event, or contact her with film or real estate questions at her link Tree site at anitacordell.comEditing by Michael RothPurpose Film and Media FestivalSubmit: https://filmfreeway.com/PurposeFilmandMediaFestivalRegister: https://www.purposefest.net/FAFF Association Online Meetups: https://faffassociation.com/#faff-meetingsScreenwriters Retreat - Mexico: https://www.faffassociation.com/writers-retreatJaclyn's Book - In the Beginning, Middle and End: A Screenwriter's Observations of LIfe, Character, and God: https://www.amazon.com/dp/B0D9R7XS9VVIP Producers Mentorship Program https://www.faffassociation.com/vip-producers-mentorship The Faith & Family Filmmakers podcast helps filmmakers who share a Christian worldview stay in touch, informed, and inspired. Releasing new episodes every week, we interview experts from varying fields of filmmaking; from screenwriters, actors, directors, and producers, to film scorers, talent agents, and...

Listing Scams and Matrix MLS Updates   This week, HAR MLS Project Manager Nathan Goble discussed how to protect your clients by avoiding listing scams and shared updates to Matrix MLS!   Social Media Platforms: Building Your Brand   Sign up for Free Industry News Subscriptions for HAR Members here-   https://www.harconnect.com/free-industry-news-subscriptions-for-har-members/   Are you an HAR MLS Platinum Subscriber? Join our Facebook Group! Click to join. Sign Up for your free Real Estate News Subscription here. Sign up for your free Inman Select Subscription here. Follow us on Facebook, Twitter, Instagram, YouTube , and LinkedIn.

Chris and Jaelin Moldenhauer (a husband & wife Realtor team in Montana) share how they've quadrupled their GCI in the last year using the “Platform” marketing strategy.

Bestie, let's be real—all money ain't good money! Just because someone wants you to list their home doesn't mean you should. In this market, where listings are sitting longer, the last thing you need is to be tied up with a difficult seller or an overpriced home that won't budge. In this episode, I'm breaking down how to spot the red flags before you sign that listing agreement and why saying no can actually protect your time, energy, and bank account. Because the right listings build your business—the wrong ones drain it! Let's talk about how to choose wisely.LINKS MENTIONED IN THIS EPISODEJoin us for Accelerator Sneak Peek WeekJoin us for Sneak Peek Week to experience what Accelerator Coaching is all about! Join the Real Estate Bestie Facebook Community ➡️ https://rosemarylewis.com/facebook

On today's episode Erin + Stacy sit down with Smith Spencer Superstars: Lauren Delamater + Amanda Noble to discuss their incredible backgrounds in Real Estate, their investment properties and whether or not there are still deals to be had in Charleston.  The four agents get into an in-depth discussion around the recent headlines calling for Real Estate Agents to “justify their commissions” and shed some fascinating light on what actually goes into earning that 2%.  They also share some red flags to look for when working with new clients and get real about why ‘part-time' agents aren't a good bet.  This one is for agents and buyers/sellers alike.  Look out for part two of this chat on the next ‘Between Two Brokers”.     Follow Amanda on IG: https://www.instagram.com/amandanoble_realtor/   Follow Lauren on IG: https://www.instagram.com/laurenedelamater/   Check Out Our Partners: Bill Payne NMLS ID#: 283298 with First Home Mortgage https://www.billpaynemortgagebanker.com Coastal Creek Design https://coastalcreekdesign.com

Real estate pros, if you're not using LinkedIn to post content, flex your industry expertise, and generate high-quality B2B leads, you're leaving money on the table. It's one of the best platforms to grow your brand, so why are so many agents still sleeping on it? Maybe it feels intimidating. Maybe you're not sure what to say. But here's the thing: thanks to AI, creating content and making the right connections has never been easier. And yet, so many real estate professionals are still dragging their feet when it comes to using AI, missing out on massive opportunities. Combining LinkedIn with ChatGPT creates the ultimate business intel tool—a tool we would've had to shell out thousands for just a few years ago. Now, it's right at our fingertips.  And the best part?  You don't need to be a tech whiz or marketing guru to make it work for you. By working on our AI skills and leveraging them on LinkedIn, we can fast-track our way to real estate industry authority—without breaking the bank. So, how do you get past the fear of posting? How can AI help you get better results on LinkedIn? How do you gain the ultimate outreach advantage with a simple prompt?  In this episode, marketing strategist, consultant, and LinkedIn pro Deborrah Ashley is back to share how she's using ChatGPT to level up her LinkedIn game.    AI provides business intel that used to cost us substantially more money, and now we can get it for little to no cost. -Marki Lemons Ryhal   Things You'll Learn In This Episode  How to improve your AI skill set  How do we use ChatGPT Projects to train our AI instead of spending money on third-party tools?  How to use AI to boost your LinkedIn visibility  AI makes it easier for us to become industry experts, but many people are still afraid to post. What drives this fear, and how do we overcome it? The LinkedIn outreach cheat code Instead of reaching out to people with crowded inboxes, how do we use ChatGPT to find the contacts no one else is talking to?   Guest Bio Deborrah Ashley is a marketing strategist, consultant, and LinkedIn expert who works with clients to develop B2B and B2C LinkedIn social selling strategies that grow and develop not only their business but their personal brand as well. Deborrah has a background that includes two decades in brand management, marketing communications, and business development, where she used her unique style of positioning and launch strategies to generate over $300 million for companies and start-ups. Deborrah has been featured in a variety of media, including Oprah Magazine, Black Enterprise Magazine, The NY Times, on podcast,s and CNBC for her innovative strategies on gaining a competitive edge and building strategic partnerships and has spoken at summits, conferences, and universities. To learn more about Deborrah, find her on LinkedIn, and head to https://www.theauthoritykit.com/.    About Your Host Marki Lemons Ryhal is a ​​Licensed Managing Broker, REALTOR® and avid volunteer.  She is a dynamic keynote speaker and workshop facilitator, both on-site and virtual; she's the go-to expert for artificial Intelligence, entrepreneurship, and social media in real estate. Marki Lemons Ryhal is dedicated to all things real estate, and with 25+ years of marketing experience, Marki has taught over 250,000 REALTORS® how to earn up to a 2682% return on their marketing dollars. Marki's expertise has been featured in Forbes, Washington Post, http://Homes.com , and REALTOR® Magazine.   Check out this episode on our website, Apple Podcasts, or Spotify, and don't forget to leave a review if you like what you heard. Your review feeds the algorithm so our show reaches more people. Thank you! 

In this conversation, John Harcar interviews Ralph Harvey about innovative approaches to selling homes without traditional realtors. Ralph shares his journey in real estate, the challenges faced in expanding his business across states, and the changing landscape of real estate commissions. He emphasizes the importance of the MLS for property visibility and offers insights into the listing process and common mistakes made by DIY sellers. The discussion highlights the benefits of using List With Freedom as an alternative to traditional real estate services.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Are you a grandparent wondering why every homeowner—especially those raising their grandchildren—needs a living trust? Are you concerned about ensuring your legacy is passed down without complications? Discover crucial insights into estate planning from the expert himself.I'm Laura Brazan, and in today's episode of 'Grandparents Raising Grandchildren: Nurturing Through Adversity,' we're joined by Oscar Vasquez, a seasoned real estate professional with over 28 years of experience. Oscar sheds light on why a living trust can save time, money, and stress, securing a bright future for your grandchildren. With 68% of Americans lacking a valid will or estate plan, this conversation is vital for grandparents committed to leaving a lasting legacy.Tune in as we discuss the intricacies of legal, financial, and emotional support, explore the importance of comprehensive living trusts, and share real-life stories showcasing the difference these trusts make. Learn actionable strategies to protect your assets and provide for your loved ones.For more information please visit Estate Prep Doc. Call toll free 1-805-909-4689 for general information or call Oscar directly at 1-805-290-6044.Together, let's navigate the complexities of kinship care, ensuring that our dreams for our grandSend us a textHello! Thank you for creating this podcast. It is a blessing to my life in this season

Inside the World of Luxury Spec Home Development with Pacific Luxury Partners - Roy Lhanie and Morry SadeToday we have on the show two friends , Roy Lhanie and Morry Sade who together make Pacific Luxury Partners which is a premier real estate development firm specializing in high-end, design-driven spec homes across Southern California. BiosRoy LhanieRoy is licensed REALTOR® since 2008, Roy is the driving force behind a top-producing team at Equity Union Real Estate. With deep roots in the San Fernando Valley and over $600 million in closed transactions. Roy leads a team of five agents out of Encino and Sherman Oaks, specializing in both the San Fernando Valley and Westside.He earned his Bachelor's in Communication Studies with an emphasis in Advertising from California State University, Northridge.  He is married with 2 children. Morry SadeMorry Sade is a seasoned General Contractor with over a decade of experience in buying, selling, and remodeling real estate. In 2007, Morry joined a leading low-voltage construction company, working on multimillion-dollar homes. The following year, he became a licensed real estate agent, and by 2009, he was recruited by one of the largest real estate development firms in the region and became a Senior Project Manager overseeing the development and remodeling of more than 1,000 properties.Main Interview Topics: 1. Origins of the Partnership• How did the two of you meet and decide to collaborate?2. Vision & Philosophy of Pacific Luxury Partners• What inspired you to launch a company focused on luxury spec homes?3. Anatomy of a Luxury Spec Build• What are the must-have features you include in every project?• How do you decide on floor plans, finishes, and smart home integrations?4. From Land to Luxury: The Full Process• How do you identify the right lots or teardown opportunities?• What's your workflow from acquisition to final listing?5. Understanding the Luxury Buyer• What are some things high-end buyers care about that the average builder might miss?• Do you build speculatively with a target buyer in mind, or do you let the product speak for itself?6. Challenges & Learning Moments• What has been the most challenging project you've worked on so far?• Any stories of projects that didn't go as planned and what you learned from them?8. Building for Wellness & Longevity• Are you integrating wellness-focused or sustainable elements in your builds?• What are some healthy habits you both have to help you stay focused, healthy and functional?9. Advice for Aspiring Developers & Agents• What advice would you give someone who wants to break into luxury spec building?11. Closing• Where can listeners find you or learn more about your current listings and upcoming builds?*How to contact our guests*WEBSITE - https://pacificluxurypartners.com/  Brad Umansky's LinkedIn ProfileBrad Umansky's Book - Value Added: Successful Strategies For Listing & Selling Investment Real EstatePlease take the time to leave a review and subscribe to our Podcast! Thank you for Listening.

Episode Overview: In this powerhouse session, John Kitchens reconnects with the dynamic and multi-talented Chauncey Pham for a fourth deep-dive conversation that hits both tactical and transformational levels. From redefining identity as a real estate professional to building vertically integrated businesses, Chauncey shares her real-world experience in pivoting from production to profitability. With fewer transactions and longer cash conversion cycles in today's market, she makes a compelling case for why every agent needs to shift their thinking—from “how many” to “how deep.” You'll learn how to build a business that runs like a store, maximize every opportunity you generate, and develop a framework that scales—regardless of market shifts. Key Takeaways:   Build Your Real Estate "Store" Why every agent should see their business as a retail storefront. A simple framework for running your business with departments, systems, and leverage. How to evaluate every role in a transaction and earn a piece of the pie beyond just commission. Pivoting Without Losing Identity Chauncey's personal story of removing “Realtor” from her bio—and why that mental shift mattered. How to stop chasing status and start chasing freedom. The hard truth: Letting go of ego is the first step to meaningful pivot. Monetizing the Entire Transaction Why agents should vertically integrate (think: construction, design, lending). How to determine a fair value exchange when referring business to vendors and partners. From 25% commissions to barter-based value: How to structure win-win relationships. Proven Processes & Creative Freedom Why one proven process with a high close rate outperforms 10 disjointed ones. Why consistency beats complexity—and how to build a business that reflects your passions. How Chauncey discovered her real genius by leaning into creativity over conformity. Permission to Evolve Why it's okay (and necessary) to pursue what energizes you—even if it means changing roles. The power of coaching others as a mirror for your own growth. Letting go of "trick plays" and embracing the fundamentals—every day. Resources & Links: Learn more & work with John: johnkitchens.coach Follow Chauncey: @chaunceyphamhomes Read: Mastering the Rockefeller Habits by Verne Harnish Learn: Frank Shamrock's “Plus, Minus, Equal” growth philosophy   “When everything you do runs through a framework, you can pivot anywhere and still win.” – Chauncey Pham   Connect with Us: Instagram: @johnkitchenscoach LinkedIn: @johnkitchenscoach Facebook: @johnkitchenscoach   If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time!

Offer Strategy Guide ➡️ https://shorturl.at/ORG8YYou NEED This To Buy A Home In Michigan! (2025) - It's a crisp March morning in Michigan. You're sitting at your kitchen table, sipping coffee, and scrolling through Zillow, Realtor.com, and every possible home listing site like iat's a part-time job. Then, bam! There it is. The perfect home—great location, big backyard, finished basement. You think, “This is it. This is the one.” You text your realtor, “Let's make an offer right now!” And before they even respond… the home is pending. Sound familiar? Or maybe you're on the other side, a seller who thought the market was still hot, expecting 10 offers over asking in the first weekend, only to be met with… crickets. Let's talk about itCONTACT ME

Send us a textThe Real Advice Podcast, hosted by Katie Day. Listen in on interviews with top Real Estate Agents to discover their advice, tips, tricks, & best practices that have propelled them to the Top 1% of their marketplace. This week, our guest is David Mathewes, REALTOR® in Denver, Colorado.  Follow David Mathewes on Instagram: https://www.instagram.com/realtor__david/Follow Katie Day on Instagram: https://www.instagram.com/movemetotx/Follow the REal Advice podcast on Instagram: https://www.instagram.com/realadvice.podcast/

➡️ Schedule a Free Zoom Coaching Strategy Call with Joshua Smith: https://www.GSDMode.com/ZoomCall   ➡️ Want To Learn More About Partnering With Me at eXp (Get all my Training & Coaching For Free) Schedule a Zero Pressure, Fully Confidential Zoom Call with me: https://www.gsdmode.com/partner  

Your Future Self In this episode of Do The Work | Mindset Mastery… I took a minute to slow things down and reflect—not just on where I'm going, but on who I've become along the way. Life moves fast. Between running the business and being in Vegas last week for my daughter's volleyball tournament, I blinked and realized I'd missed a Mindset Mastery. But that's how it is when you're in motion. And when you're moving fast, the one thing that'll keep you grounded is clarity—clarity about what you want and who you need to be to get there. Over the years, I've learned that real growth doesn't come from new skill sets—it comes from shortening the time I spend in self-pity. I used to blame others every time something didn't go my way. When deals fell apart, when people left the organization, when things just didn't pan out—I'd focus all my energy outward. But I realized that the longer I stayed in that space, the longer I delayed my own progress. The real shift happened when I started asking, What could I have done differently? That question alone has changed my life. I talked about how disappointments used to knock me off course. But I've trained myself not to sit in that pain too long. I feel it. I acknowledge it. But then I go to work. Because staying in that negative headspace only drains your energy and blinds you from the blessings that often come from major shifts. At the core of this episode was a reminder that changed everything for me: Know yourself. Most people think success comes from doing more. But what I've found is that it comes from understanding what you truly want—and being brutally honest about what you're willing to sacrifice to get there. You can't say you want to be a $20 million producer and then act like someone who's okay with average. You can't want big success and still insist on weekends off, early bedtimes, or reacting emotionally to every hiccup in a deal. It doesn't work that way. I called out the patterns I've seen in our industry—people getting thrown off by appraisals, lowball offers, or delayed closings. And the truth is, those aren't real problems. They're just part of the business. But if those things derail you, you're not in alignment with the person you say you want to be. That's the key: Alignment. If you're not acting like the person you want to be right now—if your actions don't match your desires—you're not going to get there. That's the gap. And closing that gap starts with studying yourself. Not just what you do, but how you think, how you respond, and what you focus on when things get hard. I'm proud of what we've built at A.Z. & Associates. But I don't take it for granted. I'm still in the grind. Still growing. Still analyzing my thoughts and adjusting my actions. And I want the same for every person who listens to this podcast. Because once you stop blaming and start owning everything—everything changes. So here's what I want to leave you with: Study yourself. Know yourself. And ask the real question: Am I truly in alignment with what I want? Because if you are, the results will follow. If you're not, it's time to stop pointing fingers and start doing the work. Reader Reflection Questions: What is one area of your life where you're blaming others instead of taking full responsibility? Are your current daily habits aligned with the results you say you want? When challenges arise, do you dwell in the negativity or shift quickly into solution mode? Who has what you want—and what are they doing differently than you? What sacrifices are you truly willing to make to become the version of yourself you've envisioned? Notable Quotes: “When I was wallowing, I wasn't growing.” “It's not the skill set that got me here—it's how fast I get out of self-pity.” “Know yourself. That's the first step to becoming who you're meant to be.” “You can't want to be a $20 million producer and act like someone who doesn't want to work weekends.” “Am I acting like the person I want to be—right now?”   Follow A.Z. Araujo on Social Media: Instagram: @azaraujo Facebook: A.Z. Araujo TikTok: A.Z. Araujo YouTube: Do The Work Podcast   For Real Estate Agents in AZ: Learn more about Do The Work Coaching and A.Z. & Associates: dothework.com/azaa   Upcoming Events: If you're a real estate brokerage owner, sign up for one of our upcoming events. Visit: dothework.com bigmoneybrokerage.com Join my mailing list for updates!   New Do The Work Gear: Check out the latest DTW and Do The Work Gear! Hats, shirts, journals, and more: • • shop.dothework.com

Egg prices are still high enough that someone actually tried using them to sell a house. Seriously. A realtor in Tennessee put up a sign that said: “Free eggs with purchase!” right there in the yard. The house is $595,000, but hey – at least it comes with breakfast?

Real estate can feel like a lonely grind—especially if your sponsor or brokerage isn't showing up the way you need them to.But what if you didn't have to build your business alone?In this episode, I'm breaking down how the right environment changed everything for me—from lonely Zoom calls to deep industry friendships, mastermind support, and unforgettable experiences with the Wolfpack.And here's the best part: you don't have to be in the Wolfpack to offer your agents this same experience.With eXp's new co-sponsorship model, you can give your recruits full access to:Weekly live masterminds with top-producing agentsIndustry-leading training and systemsReal community, collaboration, and coachingHere's how it works:The Wolfpack member is named as the agent's sponsor.You're listed as the co-sponsor—and you'll still receive revenue share from that agent and their downline.Your agent gets the Pack. You get the leverage.

In this follow-up episode of Go Gaddis Real Estate Radio, host Cleve Gaddis continues the conversation with Julie Cota, an accomplished Realtor and valued team member at Modern Traditions Realty Group. In this segment, we dive deeper into Julie's decision to align with a real estate team—and why she chose Modern Traditions Realty Group in particular. She shares how being part of a supportive, client-focused team has helped her elevate her business, provide more value to her clients, and thrive in today's market.

This week on Go Gaddis Real Estate Radio, we're welcoming a very special guest—Julie Cota, one of the standout agents on the Modern Traditions Realty Group team. Julie shares her inspiring journey back into real estate and what makes her approach to serving clients truly unique.

This episode discusses Zillow's upcoming policy change starting in May 2025, where publicly marketed home listings that are not listed on a Multiple Listing Service (MLS) will be banned from Zillow. Matt explores the implications of this rule, contrasting it with the National Association of Realtors' recent update allowing public marketing without immediate MLS syndication. Our host argues that Zillow's policy is not merely about fairness or transparency but centralizes power and limits home sellers' control. The episode also emphasizes the importance of mastering off-market strategies to navigate and succeed in a market increasingly dominated by platforms like Zillow. If you'd like to join us in Vegas, you'll find this helpful: https://docs.google.com/document/d/1cDeSFadMA7q-qn1dPH7iAlJ5oLMiLwiU_-0Cm_1i5Ts/edit?tab=t.0 Learn more about your ad choices. Visit megaphone.fm/adchoices

Are you ready to start attracting sellers instead of chasing them? In this episode, I'm giving you 5 high-converting video topics that you can start using right now in 2025 to bring in more listings and position yourself as the go-to expert in your market. I'll show you how to talk directly to your ideal sellers, how to create content that gets views AND leads, and why most agents are completely missing the mark when it comes to marketing themselves. These strategies are simple, actionable, and they work—fast. PLUS, I'm including a sneak peek of the exact marketing video I send to sellers before I even go on the appointment… and trust me, this video helps me win the listing before I walk through the door. If you're serious about growing your listing inventory this year, you're going to love this one!

Send us a textJoin us on Average Joe Finances as our guest Giang Nguyen from One River Capital, shares her inspiring story of transitioning from a biology major to real estate investing, starting with a single-family foreclosure and scaling up to a multifamily portfolio that allowed her to leave her W2 job and pursue her passion for salsa dancing. She discusses overcoming challenges, the importance of community and mentorship, and tips for new investors. In this episode:Discover the power of aligning your investments with your personal "why" for lasting motivation.Absorb the importance of starting before you're ready—progress comes from doing, not waiting.Grasp how community and mentorship can fast-track your growth and minimize costly mistakes.Understand that calculated risks and collaboration are key to scaling your real estate portfolio.And so much more!Key Moments:00:54 Meet Giang: From Vietnam to Multifamily Investor01:36 Giang's Real Estate Journey Begins02:38 Scaling Up: From Single Family to Multifamily04:15 The Importance of Taking Action07:04 Finding Your Why in Real Estate Investing11:01 Overcoming Mistakes and Learning from Experience16:10 Tips for Aspiring Real Estate Investors18:22 Recommended Books and Resources20:37 Connect with Giang and Final ThoughtsFind Giang Nguyen on:Website: https://onerivercapital.com/Facebook: https://www.facebook.com/thatsalsainvestor/Instagam: https://www.instagram.com/thatsalsainvestorAverage Joe Finances®All of our social media links and more: https://averagejoefinances.com/linksAbout Mike: https://mikecavaggioni.comAbout Tawnya: https://www.themoneylifecoach.com/Show Notes add-on continued here: https://averagejoefinances.com/show-notes/*DISCLAIMER* https://averagejoefinances.com/disclaimerSee our full episode transcripts here: https://podcast.averagejoefinances.com/episodesSupport the show

Fearless Agent Coach & Founder Bob Loeffler shares his insights on Correctly Doing a Market Analysis and how it's making his Fearless Agent Coaching Students rich! Fearless Agent Coaching is the Highest Results Producing Real Estate Sales Training and Coaching Program in the Industry and we can prove it will work for you if it's a good fit! Call us today at 480-385-8810 to see if it may be  good fit for you! Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, but Fearless Agent Coaching Students di all of these completely differently and get massively better results! Find out how! Listen in each week as Bob gives an overview and explains the big ideas behind making big money as a Fearless Agent! If you are earning less selling real estate than you wish you were, and you're open to the idea of having some help, We are here for you! You will never again be in a money making situation with a Buyer, Seller or Investor and not have the right words! You will be very confident! You will be a Fearless Agent! Call Bob anytime for more information about Fearless Agent Coaching for Agents, Fearless Agent Recruiting Training for Broker/Owners, or hiring Bob as a Speaker for your next Event! Call today 480-385-8810 - or go to https://fearlessagent.com Telephone Prospecting for Realtors means Cold Calling, Door knocking, Calling for Sale By Owners, Calling Expired Listings, Calling your Sphere of Influence, Farming, Holding Open Houses, Spin Selling, but Fearless Agent Coaching Students do all of these completely differently and get massively better results! Find out how! Are You an Owner of a Real Estate Company - need help Recruiting Producing Agents - Call today! 480-385-8810 and go to FearlessAgentRecruiting.com and watch our Recruiting Video Real Estate Coaching training Real estate training real estate coaching real estate speaker real estate coach real estate sales sales training realtor realtor training realtor coach realtor coaching realtor sales coaching realtor recruiting real estate agent real estate broker realtor prospecting real estate prospecting prospecting for listings calling expired listings calling for sale by owners realtor success Best Realtor Coach Best Real Estate Coach Spin SellingSupport the show: https://fearlessagent.comSee omnystudio.com/listener for privacy information.

This week on Laricy Live, we dive into the evolving state of the buyer pool.  Are today's buyers truly committed, or are they just future renters testing the waters?  From affordability challenges to changing lifestyles, we explore what's driving this shift.