Podcasts about Product design

Process that leads to new products

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Best podcasts about Product design

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Latest podcast episodes about Product design

Manufacturing Insights
What Makes aP Workspace Different

Manufacturing Insights

Play Episode Listen Later Jan 26, 2023 6:51


Typical communication channels don't offer real-time collaboration on design. Plus, organizational knowledge evaporates when skilled engineers move on. aP Workspace provides a fix to both problems. Barton Phinney, Senior Product Manager for aP Workspace, explains.

Equity
All is fair in love and moderation

Equity

Play Episode Listen Later Jan 25, 2023 32:14


This week, Natasha interviewed Sarah Oh, the co-founder of T2, a Twitter rival, and Twitter's former Human Rights advisor. We get into a lot, not limited to but including:What her job title really encompassesThe danger of going viralRe-building a cloneGenerative AIWe also talk about what moderation 3.0 looks like and T2 daring to dream when building a Twitter-like company with safety at its core. Oh is clearly is a change maker, considering that the 30 minutes Natasha spent with her already expanded our understanding of how platforms think about - and invest in - trust at scale.Equity drops at 10:00 a.m. PT every Monday and at 7:00 a.m. PT on Wednesdays and Fridays, so subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts. TechCrunch also has a great show on crypto, a show that interviews founders, one that details how our stories come together and more!

How to Decorate
Ep. 293 Trend Report for 2023

How to Decorate

Play Episode Listen Later Jan 24, 2023 45:58


It's a really exciting show this week as we hear about the 2023 Ballard Designs Trend Report from Taryn and Hillary in Product Design. In this special episode, both Product Designers break down the latest in key interior design trends including color, finishings, wallpaper, and hospitality design. From a well-traveled home to color choices to a Barbie pink renaissance, we've got the latest and trendiest in interior design covered to help make your home an even more beautiful sanctuary. What You'll Hear on This Episode: What is a trend report, and why did they go through this exercise? What's popping in pattern and color? Some aspects of the well-traveled home. The indoor garden movement? Sign us up. A Pink Renaissance! Are we really living in a Barbie dream house? Trends for 2023 colors like Pantone, raspberry, and terracotta. Are chrome finishes going to get even more popular this year? Trends in fabric and wallpaper. Mentioned in This Episode: Ballard Designs

Fail Faster
#320 - Designers as effective Business Partners

Fail Faster

Play Episode Listen Later Jan 23, 2023 29:30


David Kazaryan, Head of Product Design at CreditWise at Capital One joins us to share his very interesting path where his passion for art forms like paintings, music, and graphic design got expression in the advertising industry. Followed by a fascination for products when the iPhone launched and app experiences took us all over by storm. David became super interested in user behavior and how providing personalized context could influence user behavior and experience. Taking the same principle of providing context can be a game-changer for designers and the effectiveness of their work. When product leaders provide business context to their design teams they operate at the level of business partners and stakeholder buy-ins become a piece of cake resulting in a successful and integrated business model.

The Design Business Show
The Design Business Show 210: 3 Reasons Why I'm OUAI Obsessed with Jen Atkin's brand, OUAI

The Design Business Show

Play Episode Listen Later Jan 21, 2023 14:28


Hi. My name is Melissa. If you're new here - hey!! I'm so glad you're here today. If you're not new, heeey! I'm grateful that I get the privilege of being in your ears and eyes. I say ears for those who listen and eyes for those who prefer to read the show notes on our website at https://thedesignbusinessshow.com. Sometimes I prefer to skim show notes instead of listening to a podcast. I'm a fast reader and easily distracted. I'm going to do something a little bit different on the show this year, for a moment, while I'm into it. And that's record and publish a few solo episodes in addition to our weekly interviews where I talk about things I'm obsessed with related to business, design, product launches, branding and life. Think current brand + design trends meets my real (business) life. And today, I'm doing something I've wanted to do for a long time, talk to you about all the things I love about Jen Atkin's brand, OUAI. From both the lens of a consumer and a designer. Quick disclaimer: I'm not an affiliate for this brand. I'm not a hair influencer. I just love it and I think there's a lot we can learn from it. About Jen Atkin and her brand, OUAI I first heard about her when I saw her traveling with Chrissy Tiegen and quickly learned she was her hairstylist. And if you've seen an episode on Keeping up with the Kardashians, you might've seen her doing Khloe or Kendall's hair. Long story short, she's someone I aspire to be like when I grow up. She's a talented hairstylist who's worked with celebrities. She has an educational site for hair stylists she founded called Mane Addicts, which is the authoritative and educational destination with a “cool modern voice” for all things hair, according to their website. She also has a book I've read, twice, called Blowing My Way to the Top, (in reference to blow drying hair). I even bought the suitcase she helped create as a collab with CALPAK. And then there's her hair product line, OUAI. Reason #1: The Products Are So Awesome I Spend OUAI too much money on them I've tried 16 of the products. The ones I use the most frequently are the Medium Hair Shampoo and Conditioner, Leave-in Conditioner, Scalp Serum, Dry Shampoo and the Scalp and Body Scrub. And the Wave Spray. They smell amazing. They helped me eliminate the eczema on my scalp, and my hair is the healthiest it's ever been. My Indian hair is one of my better features, but it's fine and thin; and now it's thicker, a little wavier and I repeat, it's the healthiest it's ever been. The products are a little on the pricier side, but I don't spend a lot of money on stuff, so I consider this one of my treats. And they're so good I don't even like to get my hair washed at a salon.  Takeaway: Create high quality products that solve your clients' problems and they'll try over 16 products and spend OUAI too much money with you. Reason #2: The puns If you read my headline; it says I'm "OUAI" obsessed with this brand, because OUAI pronounced “way” and means yes, in that casual, Parisian way. And in all of their marketing, there are puns. Right now, for example, they recently launched their anti-dandruff shampoo and they use clever copy like “Stop Flaking On Your Plans” on their website and “Do More than Drugstore” on their display graphic at Sephora. The press box for this product had a glittery snowflake with a gift tag with the words “Let it Snow” with the word Snow crossed out. So fun. And they even have a “Paw-some” product called Fur Bébé (spelled bebe but pronounce dBaybay) I bought for my dog. It smells amazing. After we wash my Benji with it he actually smells good instead of a wet dog. And Jen is a huge advocate for adopting shelter dogs, and her Insta bio used to read dog mom. We've adopted both of the dogs we had, and I refuse to do it any other way. There are a ton more puns, you'll just have to follow them on social media and try some of their products to see their brilliant product descriptions + marketing copy in action. Takeaway: Clever copy, genius puns and a clean brand and product design will make your nerdy customers who love puns create an entire podcast episode about them. Reason #3: Their product landing pages are the BEST As someone whose specialty is conversion design, I love Ouai's branding. It's simple. Clean. And their product sales pages make me drool. Let's break down the formula they use for the Fur Bébé shampoo landing page. 1. They use tons of cute photos of dogs. Anyone who is a dog lover will be drawn in.  2. They use copy that reads WASH THIS OUAI, WASH THIS OUAI. In reference to the Aerosmith song, Walk this Way. Now every time I hear that song I'll think about the doggy shampoo. 3. The add-to-cart button is right at the top of the page, making it easy for me to purchase, with options for payment plans via Klarna. 4. If I'm not sure I want to purchase, I can read the product descriptions, check out the ingredients, read the instructions on how to use it, and/or read reviews. I really love how beauty brands are showing you how to use their products. 5. Then I can look at cute photos of dogs with the “before” and “after” shots. They go from cute and wet to cute and fluffy. 6. An entire section that highlights the scent of the shampoo; and I love most of their scents. 7. Then, they show me related products. One thing I'd love to see in each section or at least a couple times on the page is another buy button. I'm not exactly sure who their full design team is, but I know they have an in-house team, and I believe they work with CASE Agency. Jen has shared Zoom meetings they've been on on her Insta Stories and tagged Tony Yumul, one of the agency founders. I think they're old friends, but don't quote me on that. The takeaway: Use branding, imagery and clear copy on your landing page that's specific to your products and speaks to the user. They don't use a ton of copy. They show me how to use the product. They show me the ingredients, the details, the benefits I need to know. And they show me cute dogs. As my kids have gotten older, I've become a dog person. I might just buy some more even though we haven't gone through it all yet! Bonus reason: They don't use manipulative language For my friends in the online space, I want to point out that OUAI's brand voice is pop-culture-y fun. There is no misleading language or language that says if the user doesn't invest in their dog shampoo that the dog will continue to stink and have bad fur. The tactic of telling someone they will “fail” if they don't invest has been a trend in the online space for years, and now I know better. Recap: Takeaway #1: Create high quality products that solve your clients' problems and they'll try over 16 products and spend OUAI too much money with you. Takeaway #2: Clever copy, genius puns and a clean brand and product design will make your nerdy customers who love puns create an entire podcast episode about them. Takeaway #3: Use branding, imagery and clear copy on your landing page that's specific to your products and speaks to the user. They don't use a ton of copy. They show me how to use the product. They show me the ingredients, the details, the benefits I need to use. And don't be manipulative or try to make people feel bad if they're not ready to invest. That's it! And one thing I'd love to know from you (directly), is do you like these kinds of episodes? Send me a message and tell me! If you go to Melissaburkheimer.com there's a red button that says “Send Melissa a DM” and you can message me on Instagram, LinkedIn or you can email me. No one will see your message but me! Talk to you soon and thanks for tuning in! Links mentioned: LIVE WORKSHOP: Be Nice to My Brand  OUAI Mane Addicts Anti-Dandruff Shampoo Fur Bébé

Remake
070. Che-Wei Wang and Taylor Levy: The Design Practice

Remake

Play Episode Listen Later Jan 19, 2023 60:41


TODAY'S GUEST   Today, we talk about the practice of design, and how designers who learn to work with and understand technology can bring a humanistic, creative perspective to technology that can truly transform our understanding of what it can do. I've long believed that advanced technology can be beautiful, poetic, and philosophical in nature. In fact, that's what's called for in an age where tech shapes our lives, takes an increasingly greater part in creative work, and even makes decisions for us.   That's why it was so rewarding to sit down with Che-Wei Wang and Taylor Levy, the married couple behind CW&T. They've managed to carve out the space for their own creative, almost contemplative practice.   Their studio, CW&T, is an award-winning design practice creating mind-bending products. Over the last 13 years, their work has spanned from interactive software to human scale tools that enhance our relationships to work, life, and time. They center around an iterative process of sketching, prototyping, testing, writing code, machining parts, and building each addition themselves to assess their intuitions around improving everyday experiences. Their projects range from devices that alter the perception of time, an electronics curriculum for artists, an astrological compass for space travelers, to objects engineered to last multiple generations.   Wang and Levy lecture extensively, and they teach courses on time, electronics, hardware, programming, inflatables, and morphology at Pratt Institute, New York University, and the School for Poetic Computation. In 2022, they won the National Design Award for Product Design from Cooper Hewitt.   We spoke in mid-November 2022, and I was excited to talk to them after I saw some of their more thought-provoking pieces engaging with time.  I was a little concerned with my ability to interview two people at the same time. Usually, I tend to go deep with one person and I wasn't sure how the format would work, but as usually happens with creative people, the conversation took a life of its own and was a delight.   EPISODE SUMMARY   In this conversation we talk about: Being a couple who works together. Balancing parenthood with business and creative design work. The gratitude they feel for being able to have an ongoing creative practice. Their creative principles. Why they insist on building what they want to see. What does the phrase "buy lots of lottery tickets" mean to them? Their origin story. What did Che-Wei learn while fixing his dad's typewriter as a kid? What did Taylor realize about The Beatles? How did they meet and become a couple? Their creative projects, including Time Since Launch and Solid State Watch. The School for Poetic Computation. Generative design, and how it can change designers' work. The importance of learning to understand time. And how to make room for your creative practice.   We have some amazing episodes lined up for you with thinkers, designers, makers, authors, and activists answering questions like:   How can we program and control human cells? Why did the stoic philosophers think anger was the most destructive of emotions, and how did they suggest fighting it? Why are more and more people around the world turning to coliving communities as an attractive idea? And what do most people still need to understand about transgender and non-binary individuals?   But before they can get to you, these episodes need to be edited, audio mixed, and published, and Remake is now in a time of transition as I'm preparing to move my life and business back to the US with a lot of uncertainty around the future of the Israeli business.   In order to keep our team running, and protect the podcast from the vicissitudes of life, politics, and business, we're asking for your support.   If you value the podcast and the hard work that five different people are putting in on every single episode, please consider becoming a supporter or making a one-time donation at RemakePod.org/support. Or go to our website and click "Become a Supporter". You can make a one-time donation or join as a monthly or yearly supporter, which will entitle you in the future to access any premium episodes, longer versions of episodes, video interviews, and a paid Remake newsletter.   We have a lot of plans on how to make Remake into a real community and invest in more content, including short-form content. And of course, the podcast itself will always feature in-depth conversations with people who are trying to change our lives for the better. But right now, we really need your help.   So if you value what we do, please once again, go to RemakePod.org/support.   And now, without further ado, let's jump right in with Che-Wei Wang and Taylor Levy.   TIMESTAMP CHAPTERS   [8:09] Life in the Present [12:17] Early Childhood Lessons [16:00] A Journey to Design [23:09] Love at First Sight [27:42] CW&T [31:22] Time Since Launch [38:13] Solid State Watch [42:21] Project Principles [47:46] The School for Poetic Computation [51:49] Generative Design [56:18] A Short Sermon   EPISODE LINKS Che-Wei and Taylor's Links

Modern Mantra Podcast
Tarots, Astrology and Doing The Work: A Conversation with Chris Corsini

Modern Mantra Podcast

Play Episode Listen Later Jan 18, 2023 131:45


Chris Corsini is one of the most awe-inspiring and powerful forces of nature we know. Watching him work is unlike anything else you'll ever see, as he integrates American Sign Language, astrology, tarot card reading, and musicianship into a pure expression of channeling mastery. Through his work he has helped thousands of people to throw off their inner shackles and walk their own life's path.In this podcast, we take a deep dive into Chris's spiritual and entrepreneurial journey, as we chat about his rapid rise to fame and the experience of coming into his full power as a psychic channel and entrepreneur.If you haven't encountered Chris Corsini before, you are in for a treat, discovering what it really means to put yourself out there and embrace all of your gifts.Today's Guest: Chris CorsiniChris Corsini is an artist, psychic, and intuitive tarot card reader that strives for inclusivity, collaboration and community connection. Chris has become known for his free monthly tarot forecasts and pay-what-you-can astrology workshops that he offers in both spoken English and ASL. As a certified ASL/English Interpreter, he works closely with both the Deaf and hearing communities to provide spiritually insightful resources that are accessible and inclusive to everyone.Connect with Chris CorsiniWebsite: https://inwardboutique.com/Youtube: https://www.youtube.com/channel/UCVf4Fl4-dwJtBLxNxRkcCjQInstagram: https://www.instagram.com/chriscorsini/?hl=enTikTok: https://www.tiktok.com/@chriscorsiniIn this episode we discuss:03:27 - Tarots, Astrology and More: What Guides Chris's Channeling Work?17:16 - The Biggest Challenge of Being an Influencer: Managing the Demand on Your Nervous System22:26 - Dealing with the Pressures of Entrepreneurship: Chris Corsini's Self-Care Routine26:03 - The Power of Capricorn: How This Zodiac Sign Has Helped Chris in Business33:18 - What It's Like to Date an Energy Channeler: Chris on Relationships44:27 - Why the Spiritual Community Need to Learn to Dance With Money53:26 - Chris on America's Pluto Return and What It Means for Our Future58:47 - How the Current Astrological Climate is Affecting Art and Creativity1:02:24 - Chris Corsini's Journey to Becoming a Professional ASL Interpreter & Channeling While Signing1:11:30 - The Creative Process Behind Chris's Work1:15:15 - The Importance of Normalizing Deaf Creative Talent on Screen1:17:13 - What Is A Guru Though Really? Music and More1:25:08 - Why You Should Pour 15% of Your Energy Into Therapy Even When Life Is Good1:29:19 - The Loosh Energy Harvesting System, Parallel Universes & Artificial Intelligence1:40:22 - Do We Get Brownie Points for Having a Divine Connection?1:44:54 - Religion & Spirituality: A Means to Control Rather Than Empower1:51:44 - How Social Media is Toxic but Also Supporting Human Awakening1:54:45 - The Power of Forgiveness: How to Turn Assholes Into Your Teachers2:01:31 - Ayahuasca, Technology and Healing2:05:48 - Chris Corsini: Do the Work, There's No Excuse!Thanks for listening! Follow us on YouTube, Instagram, TikTok or find us on LinkedIn! Join the ModernMantra.co mailing list here.

The Product Design Podcast
Jarvis Moore - Culture Clash or Fit: Finding Your Perfect Workplace

The Product Design Podcast

Play Episode Listen Later Jan 17, 2023 52:25


In episode 44 of The Product Design Podcast, Seth Coelen interviews Jarvis Moore, Sr. Product Designer at LinkedIn.During our talk, Jarvis shares insights on separating yourself from the pack when networking and interviewing, and determining if a company culture will fit your needs before accepting a position.During our interview with Jarvis, you will learn:

Of Note
36: Vernita Brown, A Human-Centered Approach to Product Design

Of Note

Play Episode Listen Later Jan 16, 2023 28:15


Many women who have tried to conceive or have been pregnant are aware of the stigmas and frustrations that existing reproductive care products impose. Despite the variety of natal tools and resources available today, most haven't adapted to the needs of their modern users. Sterile-feeling products and overly gendered designs subliminally make assumptions about the baby-to-be or add pressure to the aspiring mothers using them. Natalist introduces a neutral, compassionate line of conception and pregnancy products, without bright pink packaging and baby blue bottles inflicting outdated expectations on their users. The sustainable brand takes a human-centered approach to pregnancy planning, enduring, and recovery products. Natalist's VP of Operations, Vernita Brown joins us to share how her and the female founder developed the brand based on their own unique pregnancy journeys, and what they did to get the startup in big box retailers so quickly. Natalist embodies its mission to bring comfort to the female experience in every aspect, from company culture to product packaging and use instructions. In this episode of Of Note, Vernita joins our hosts Joseph Nother and Kim Christ to explain how her brand reimagined and reintroduced pre-existing products to the marketplace amidst the pandemic, successfully catching the eye of retailers like Target and Whole Foods. Learn Vernita's advice on acquisition, branding and driving company consensus, right here.

Product Startup
158: Thinking Sustainability in Hardware Product Design

Product Startup

Play Episode Listen Later Jan 12, 2023 27:32


Dave Duncan is the Vice President Sustainability at PTC Corp, the company behind multiple product design software solutions including OnShape and CREO. He has spent over 20 years in the product design software world, and has his Bachelor of Engineering from Princeton University. Today Dave is going to share some valuable knowledge for inventors, startups, and small manufacturers on what it means to develop a sustainable product, what the 3 different types of product sustainability are, and how to use modern best practices in ensuring your product is most marketable by including sustainability as one of your key product development priorities. Today you will hear us talk about: Designing for sustainability Manufacturing for sustainability Servicing and Lifecycle management of the product Design for sustainability early The main impacts are around carbon emissions Products can be designed for sustainability What do you have to do to adhere to sustainability, and what can you do to improve sustainability beyond what the regulations are. Don't wait too late in the product design lifecycle to start building sustainability into the product design. Software can help analyze the options. Build in sustainability to your early design. Even in B2B product sales, now there are metrics to promote the purchasing of sustainable products. It gives your product an edge. This is an advantage as a startup 80% of a product's carbon and waste footprint is determined at design time. 20% can be done in the factory to reduce that further. Bottleneck analysis Energy management The circular economy / circular product In design, simply put, think about how your product will end, and how it can be re-used, recycled, or re-configured. Think about your commercial relationships with your customers regarding end of useful life. Generative design in OnShape can actually remove materials through AI. This is called lightweighting. With Arena, you can manage the bill of materials, and analyze EPISODE LINKS: Dave Duncan Links: LinkedIn | Try OnShape for Free | Creo The Product Startup Podcast Links: https://www.ProductStartup.com/ Instagram | LinkedIn | Facebook Page | Facebook Group | Pinterest | Twitter | YouTube PTC Links: https://www.ptc.com/ OnShape | Creo Mako Design Links: https://www.makodesign.com/ YouTube | Instagram | LinkedIn | Facebook | Pinterest | Twitter Kevin Mako Links: Instagram | LinkedIn | Quora | Facebook | Twitter Partner: PTC's best-in-class software solutions Onshape: The only cloud-native product development platform that delivers full-featured computer-aided design (CAD), integrated product data management (PDM) and enterprise analytics in a single system, and Creo: 3D CAD solution that provides designers with the most innovative tools to build better products faster, such as generative design, additive manufacturing, real-time simulation, IIoT, and augmented reality. Producer: MAKO Design + Invent is the original firm providing world-class consumer product development services tailored to startups, small manufacturers, and inventors. Simply put, we are the leading one-stop-shop for developing your physical product from idea to store shelves, all in a high-quality, cost-effective, and timely manner. We operate as one powerhouse 30-person product design team spread across 4 offices to serve you (Austin, Miami, San Francisco, & Toronto). We have full-stack in-house industrial design, mechanical engineering, electrical engineering, patent referral, prototyping, and manufacturing services. To assist our startup and inventor clients, in addition to above, we help with business strategy, product strategy, marketing, and sales/distribution for all consumer product categories. Learn more about your ad choices. Visit megaphone.fm/adchoices

How Would You Beat?
How Would You Beat Market Downturn Using Jobs-to-be-Done?

How Would You Beat?

Play Episode Listen Later Jan 10, 2023 29:59


 In this episode, we will look at how you can beat a market downturn, like the one we are experiencing today. Since January, the S&P 500 is down 23% and the NASDAQ is down 33%. And of course, we have inflation and the Fed raising interest rates, which slows the economy and increases the cost of credit. This is not a good scenario for growth and equity value creation. But your company still has to grow and is likely still investing in product marketing and sales. So can Jobs-to-be-Done help in a down market? How would you beat a down market and still create equity value for shareholders and stakeholders? Let's explore these possibilities in today's podcast!

Fail Faster
#313 - Lean into Learning

Fail Faster

Play Episode Listen Later Jan 9, 2023 36:05


Derek Boman is a design leader working in the fintech space. He's currently Director of Product Design at Avant, whose mission focuses on providing credit products to households underserved by the traditional banking system. In the evenings, he also teaches a 24-week online “Intro to UX” course. He's passionate about building and developing design teams, customer-centricity, and lifelong learning. He lives in Salt Lake City, Utah with his wife and 2 boys.

Wild User Interviews Podcast (Wuipod)
Ep. 32 - The Future of NFTs, DAOs and NDC with Jordan Gray

Wild User Interviews Podcast (Wuipod)

Play Episode Listen Later Jan 4, 2023 78:00


Some of the topics we cover:* NEARCON 2022 - wild experience. * Jordan's Origins - from Art + Tech nonprofit to NEAR Protocol* NFTs - origins and evolution. Digital gentrification?* Challenges and new approaches to DAOs:* Putting the human back in the equation - applying Design Thinking to DAOs* Onboarding and off boarding - quadratic quorum!?* NDC - origins and road ahead* Progressive payouts for Hackathons* Basement dwellers and the joys of on-chain espionage* ...and more!Resources and MentionsTENK - https://tenk.dev NEAR Misfits - https://twitter.com/NEARMisfitsDeep Skills - https://www.deepskills.io AstroDAO - https://astrodao.com[NDC] Illia @ ETHCC - Designing DAOs for Ecosystem Governance - https://www.youtube.com/watch?v=6h5Jy4EVFMs[NDC] Twitter Thread summarising Illia's ETHCC Talk - https://twitter.com/AlejandroVBeta1/status/1566712177037574144Stader Labs NEARX exploit - what happened - https://youtu.be/1PRNaZBzR4QPizza Maker - https://twitter.com/AlejandroVBeta1/status/1561123876465102848?s=20&t=YuEngYH_r9tjYtV-jt77aw

The Product Design Podcast
Karsten Rowe - Talent is overrated and practice is underrated

The Product Design Podcast

Play Episode Listen Later Jan 3, 2023 59:57


In episode 43 of The Product Design Podcast, Seth Coelen interviews Karsten Rowe, Director of Product Design at Axon; a mission-based organization focused on public safety.During our chat, Karsten shares how he launched his career path, the soft skills he believes are underrated, where he has found the most powerful bursts of career growth, and his advice on breaking into mission-driven product design.During our interview with Karsten, you will learn:

WRITERS IN TECH
UX Writing Beyond the Interface with Sarah Loigge @ Parkside Interactive

WRITERS IN TECH

Play Episode Listen Later Jan 3, 2023 31:18


Sarah Loigge shares how she found inspiration outside of work and overcame impostor syndrome with the help of Star Trek.Sarah has a background in software testing and product design. But she's always enjoyed writing, so she made the transition to UX writing.She recently took on the challenge to develop the personality of a chatbot. She realized that she had no idea where to start and was hit by impostor syndrome. Tune in to learn how she got over it and at same time came up with a brilliant method to create the language of the bot.We also talked about:Using Frontitude and Ditto in Figma to manage copy and translationsWhy UX writers should consume as much art as possibleHow language learning can help UX writersInclusive writing and working with gendered languagesLinksTry our free UX writing courseUX Writing Academy Flex courseFollow Sarah Loigge on LinkedInWatch Lera Boroditsky's Ted talk How language shapes the way we thinkCheck out the poetry of Sarah Kay and Savannah Brown

Parlons Design
#259 Intégrer la data dans son process de Product Design - Retour d'expérience

Parlons Design

Play Episode Listen Later Jan 3, 2023 12:48


Devenu une compétence clé du product designer complet en 2023, la data peut nous guider dans de multiples décisions…

Track Changes
Reduce the Risk of Getting It Wrong: On Solving the Right Problem

Track Changes

Play Episode Listen Later Jan 3, 2023 31:43


Sometimes one small detail can make or break a product's usability. Postlight's Head of Product Design, Natalie Kurz, found this out the hard way when buying a fridge. In a rush to solve a smelly emergency, she ended up with a fridge that didn't open properly. This week, Natalie joins Chris and Gina to chat about how this experience is just like building software. She breaks down how to effectively research so you can pinpoint the right problem to solve and avoid a future disaster.Links: Reduce the Risk Of Getting It Wrong - Postlight Article 

Lehigh Valley with Love Podcast
Kitchens, Cabinets, and Nazareth with JT Norman of Kitchen Magic

Lehigh Valley with Love Podcast

Play Episode Listen Later Dec 30, 2022


Partner with Lehigh Valley with Love! Thank you to our Partners! Made Possible in Lehigh Valley Michael Bernadyn of RE/MAX Real Estate Molly's Irish Grille & Sports Pub VIDEO VERSION: https://youtu.be/cFmzetnug_4 https://youtu.be/cFmzetnug_4 Welcome to our final Lehigh Valley with Love Podcast episode of 2022. We met with JT Norman, Business Development and Product Design and Innovation at Kitchen Magic, located in Nazareth. We learn about JT wound up in Nazareth one evening, was rescued by some local Nazarenes, got his nickname, and never looked back. We also talk about what to look for in Kitchen Remodeling in 2022 and how you can find out more about Kitchen Magic. Visit Kitchen Magic's Website GUESTS JT Norman, Business Development and Product Design Innovation, Kitchen Magic Links Kitchen Magic Website: https://www.kitchenmagic.com/ The Lehigh Valley is rich with possibilities. A proud heritage and bright future that has long attracted makers, innovators, and those with great vision. Everything you need to create the life you want… on your terms. Vibrant downtowns. Charming Main Streets with surprises around every corner. And lots of open spaces to explore. Live, work, learn, play. Discover all that's Made Possible in Lehigh Valley at lehighvalleymadepossible.com.

MedTech Speed to Data
Introducing Nanotechnology to improve patient outcomes - Venk Varadan :22

MedTech Speed to Data

Play Episode Listen Later Dec 27, 2022 56:19


For most MedTech devices, the path to development starts with defining a market need, then creating a technology to fill that need. But sometimes innovation lies in finding a new application for an existing technology. And sometimes the inspiration can come from a totally unexpected place.Such was the case for Venk Varadan, indie film producer-turned MedTech CEO of Nanowear, a wearable diagnostic device for cardiac patients. Nanowear adapted a unique sensor technology originally designed to provide data-rich sonar for submarines and high-flying aircraft, to create a cloth nanotechnology, which captures and transmits 85+ dimensions of clinical-grade biomarker data from basic skin contact. The fabric has a suede-like texture, which comes from billions of tiny vertical sensors.Nanowear's SimpleSense™ is an FDA-cleared wearable A.I.-based remote diagnostic platform.  The non-invasive smart fabric collects a variety of metrics including ECG, heart rate variability, respiratory rate, actigraphy, impedance cardiography, thoracic impedance, and cardio-phonography. Nanowear is one of a handful of ways to track heart rate, blood pressure, and other vital signs for long periods of time. But the big plus is that it's non-invasive and can be used at home, facilitating patient compliance and, through telehealth, expanding the geography of high-quality care in rural markets. Andy Rogers of Key Tech gets to the heart of the matter as he talks with Venk about the journey from lab to marketplace.Need to know: Decide who you're going to be. Early on, Nanowear chose to go into MedTech, when they could have easily applied their technology to sports or wellness markets.  Don't be afraid to re-think. Nanowear was originally two products: a tank top for men and a bra for women. The realities of sizing and inventory forced a change to a unisex shoulder sash. Know what you don't know. Become an information sponge. Start small, stay small. After seven years, the Nanowear team is still only 30 people, recruited mainly from family (Venk's father, Vijay, developed the fundamental technology), friends, and colleagues. Look at the angles. Consider the viewpoints of all your stakeholders: investors, clinicians, patients, and your own staff.  The nitty-grittyThe primary factors that drive the application of nanosensors in healthcare are their non-invasive ease of use, high signal fidelity, and continuous monitoring capability.  Nanowear's shoulder sash is an easy-to-use multi-metric diagnostic system with state-of-the-art embedded wireless network devices that feeds data to a smartphone, a laptop, or directly to a remote server. This in turn enables a closed-loop digital system for specific machine-learning algorithms built on terabytes of patient data.Right now, Nanowear is focusing on monitoring congestive heart failure, which affects over 5 million patients in the U.S. With this versatile undergarment, doctors can remotely monitor patients and hopefully reduce expensive hospital visits. For patients, it's a comfortable, easy way to stay on top of their condition. The SimpleSense™ fabric is the first cloth that's FDA 510-cleared, but pioneering the cloth technology was only the beginning. The next challenge was dealing with the “firehose of data” that it generated.Collecting more data. Nanowear sensors capture 85+ medical grade biomarkers directly from the skin and provide accurate, continuous, real-time assessment of the heart, lungs, and upper vascular system: a more comprehensive picture of patient health. Managing more data. The cloth technology produces exceptionally high-quality raw signal data. To analyze millions of data points per patient per day, Nanowear had to create proprietary software. Retaining more data. With machine learning algorithms, Nanowear can track trends in a patient's cardiovascular health over time, providing clinicians with a tool that enables much more accurate decision-making.

DESIGN SYSTEM - Le Podcast
[REDIFF] Jordan Warmoes-Nielsen - The Design Crew - Développer ses compétences de Product Designer

DESIGN SYSTEM - Le Podcast

Play Episode Listen Later Dec 27, 2022 90:31


Jordan est co-fondateur de The Design Crew. Après quelques années en école de commerce, Jordan décide d'arrêter ses études. Il rejoint alors une entreprise en tant que Business Developer, mais se trouve rapidement confronter à un problème : l'agence avec laquelle il travaille n'est pas assez rapide dans la création du site internet. C'est à ce moment qu'il découvre Photoshop, il commence à faire des maquettes de site internet et est pris de passion pour la création de design d'interface. Puis il co-fonde une agence de communication avec un ami, qui lui apprend énormément sur le design, et travaille sur la création de sites vitrines pour de petites entreprises. Rapidement, il est frustré : il est considéré comme un simple exécutant et certaines demandes de ses clients ne se basent sur aucun rationnel. C'est alors qu'il se rend compte de l'importance de bien comprendre un besoin et de s'assurer que tout le monde est bien aligné. En quittant son agence, Jordan souhaite lancer une application de rencontre professionnelle. Néanmoins, après le départ de son associé, il décide d'arrêter le projet et suit une formation au wagon pour développer ses connaissances techniques. En parallèle de son activité professionnelle, Jordan travaille sur des projets fictifs qu'il poste sur Dribbble. Ses travaux attirent l'œil du premier Product Manager de Chauffeur Privé, qui le recrute, en tant que Product Designer, pour travailler sur la refonte de l'application. Grâce à cette expérience, Jordan commence à appréhender la recherche et les tests utilisateur pour répondre à des besoins réels. Après moins d'un an, Jordan rejoint Convargo, une nouvelle fois en tant que premier Product Designer. Néanmoins, il rapidement confronté à des échecs : application qui n'est pas utilisée, fonctionnalités déployées sans recherche, etc. De ces erreurs, il en retire des apprentissages plus que de la frustration, lui permettant de rebondir et de corriger le tir par la suite. Jordan passe également par le freelancing, mais l'expérience n'est pas concluante. Il rejoint alors Le Collectionist, là encore comme premier Product Designer. Il y travaille principalement sur les outils internes, afin de facilité le travail des équipes clients et sales. Après ses multiples expériences, Jordan fonde The Design Crew (TDC), une entreprise qui fait des formations en Product Design, qui possède un Design Studio et qui fait de l'aide au recrutement. Son constat, c'est qu'il n'y a pas de bonne formation pour les Product Designers alors que l'écosystème est là pour aider chacun à grandir. Dans cet épisode, on parle dans le détail des raisons qui ont poussé Jordan à monter TDC, comment il a recruté les mentors, comment et pourquoi il a construit les formations de cette façon et pas d'une autre. Les ressources de l'épisodes The Design Crew The Design of Everyday Things, Don Norman Sprint UX Collective Plaidoyer pour l'altruisme, Matthieu Ricard Les autres épisodes de Design Journeys L'épisode #6 avec Jérémy Barré, Head of Product Design @ Getaround L'épisode #10 avec Nicolas Duval, Head of Product Design @ BlaBlaCar L'épisode #20 avec Julien Hillion, Lead Product Designer @ Qonto L'épisode #32 avec Léa Mendes da Silva, VP Design @ Payfit Case Study#2 avec Rémi Guyot et Tristan Charvillat Pour contacter Jordan : LinkedIn Pour soutenir le podcast, n'hésite pas à mettre ⭐️⭐️⭐️⭐️⭐️ sur Apple Podcast ou Spotify pour aider les autres designers à découvrir le podcast 

AI and the Future of Work
Rich White, UserVoice founder and Fathom CEO, discusses the future of meetings and how he made Zoom calls suck less

AI and the Future of Work

Play Episode Listen Later Dec 25, 2022 32:37


We've met some brilliant product minds on this show over the years. If you're a long-time listener you hopefully enjoyed discussions with legends like Phil McKinney, former CTO of HP, and Philippe Cases, founder and CEO of Topio Networks, among others. Today's guest belongs on that list. Rich and I first met when he was starting UserVoice around 2010 and I was at ServiceNow. I love his approach to innovation. He pioneered the idea that listening to customers can be as easy as adding a feedback tab to every web page back when all that existed were clunky survey tools. Today, thousands of sites use the widget he invented. He's now out to make meetings more productive by helping attendees focus on conversations while an app transcribes them and offers simple buttons to annotate what's happening. It's obvious once you've used Fathom that this is the future of meetings.Rich White is not only a serial innovator but also a repeat entrepreneur who has raised from a group of exceptional investors over the years and was part of the YC Winter 2021 batch. Enjoy!Listen and learn...As a product expert and innovator, how to know when you've found "an itch worth scratching"What is "product-market fit" and how to know when you've achieved itWhat is a viral coefficient and how do you calculate itHow the "jobs to be done" framework led Rich to develop the key feature of FathomThe hardest problem Fathom has solved... has nothing to do with voice transcriptionHow Fathom trains developers to practice responsible AIReferences in this episode:Project Linchpin from the US Army is centralizing more than 685 AI projectsPhil McKinney on AI and the Future of WorkPhilippe Cases on AI and the Future of WorkFathom

First Customers
#5 - Nick Maciel, Engineer & Founder of Cadversity, an innovative product design agency that became profitable within the first month

First Customers

Play Episode Listen Later Dec 23, 2022 40:42


Product design is expensive & risky. Cadversity is here to change that. Nick Maciel started Cadversity to help people with ideas bring their physical products to life. Nick tells the story of his life as an entrepreneur from childhood through his college years. He's exited two businesses and is successfully building his third, all while getting his graduate degree. He shares valuable hard-won lessons about customer acquisition. How'd he get those valuable first customers? Listen to find out. Cadversity Services: Computer Aided Design (CAD) 3D Print Preparation Manufacturing Drawings Dimensioning & Tolerancing Photorealistic Renders & Animations Topics Covered: Cold Prospecting LinkedIn Marketing Networking Though Leadership Follow Nick & Cadversity around the web: FreeCADQuotes.com Nick on LinkedIn Nick on Twitter --- Send in a voice message: https://anchor.fm/first-customers/message

Talkin Shop with ShopSabre
Episode 87: Product Design & Support

Talkin Shop with ShopSabre

Play Episode Listen Later Dec 21, 2022 47:06


The official Talkin Shop podcast hosted by Brandon from ShopSabre covers all things CNC and business. In this episode we talk about product design and support. We cover the basics of CNC design and how that may vary across other manufacturers and importers. We also talk about the benefits that lifetime customer support can offer.  Learn More and Follow Us: https://www.instagram.com/shopsabre/ https://www.facebook.com/Shopsabre

Design Systems Podcast
56. Smith Schwartz, Product Design Manager & Tyce Clee, Engineering Manager at Spotify discuss their design system, Encore

Design Systems Podcast

Play Episode Listen Later Dec 20, 2022 41:04


Tyce and Smith discuss with Chris the concept of local systems and the focus on building areas within the business that extend past basics and build on core components that create variance. View the transcript of this episode here.GuestsTyce Clee is an Engineering Manager working on Encore, the design system for Spotify. They're a big fan of arcade games, travel, and emo karaoke nights.Smith Schwartz is a Design Manager working on Ads Design System, an Encore local system for Spotify. Before tech, she designed and implemented IRL experiences for museums like The Art Institute of Chicago and Spertus Institute of Jewish Studies.HostChris Strahl is co-founder and CEO of Knapsack, host of @TheDSPod, DnD DM, and occasional river guide. You can find Chris on Twitter as @chrisstrahl and on LinkedIn.Sponsored by Knapsack, the design system platform that brings teams together. Learn more at knapsack.cloud.

Product by Design
User Journey Management - A Conversation with CEO Jochem van der Veer

Product by Design

Play Episode Listen Later Dec 16, 2022 59:59


DescriptionA business is creating value for its customers. But to do that effectively, you need your whole organization aligned in creating and maintaining an excellent user experience. Having a journey-led organization allows you to have one common denominator for all teams to understand what are the priorities from the user perspective. In this episode, Kyle and Jochem discuss the benefits of being journey-led, the tools to get there, and so much more!Jochem van der VeerAs Co-Founder & CEO of TheyDo, the customer journey management solution for enterprises, Jochem van der Veer is pushing the boundaries of modern CX management, enabling true cross-team collaboration in today's increasingly virtual world.Having worked in interaction and UX design for 10+ years, Jochem is well-versed in the power of truly walking in your customer's shoes and passionate about helping companies transform towards a customer-centric way of working. His latest SaaS venture, TheyDo, is a platform that enables companies to visualize, standardize, and scale journey management so that their business goals align with customer needs.Links from the ShowWebsite: TheyDoLinkedIn: https://www.linkedin.com/in/jochemvanderveer/Book: ​​Four Thousand WeeksMore by Kyle:Follow Product by Design and Kyle on TwitterKyle's writing on MediumProduct by Design on MediumSign up for Kyle's Product Thinking Newsletter for more updates.Like our podcast, consider Buying Us a Coffee

Shopify Masters | The ecommerce business and marketing podcast for ambitious entrepreneurs

Vitruvi is a home scent company known for its air diffusers and humidifiers that can essentially double as home décor. In this episode of Shopify Masters, founder Sara Panton shares how she quit medical school to start Vitruvi, sourced clean ingredients, and kept design at the heart of it all.

TechTrends
The Latest in Product Design Trends and Technologies

TechTrends

Play Episode Listen Later Dec 15, 2022 27:29


The product design landscape is expanding with increasing emphasis on customers' evolving needs. Kaaren Hanson, JPMorgan Chase's Chief Design Officer for Consumer and Community Banking, discusses how technology is shaping the future of product design. 

The Product Design Podcast
Scott Hurff - Tinder to Churnkey: A journey from B2C to B2B

The Product Design Podcast

Play Episode Listen Later Dec 13, 2022 52:43


In episode 42 of The Product Design Podcast, Seth Coelen interviews Scott Hurff, Founder and CPO at Churnkey, a platform that fixes every type of churn by supercharging all aspects of customer retention. Scott is also the creator of Super Like, a product feature he led while at Tinder, which allowed users to pay extra to get an edge at making a match.During our chat, Scott shares where he gathers creative inspiration away from the screen, what he learned while working at Tinder, and the secret he believes can make your product make you a lot of money!During our interview with Scott, you will learn:

The Squeal
The Squeal 0157 - Camborough Today And Position For The Future

The Squeal

Play Episode Listen Later Dec 13, 2022 23:23


After the Camborough® Turns 60 living history conversation last week ( listen here https://bit.ly/The-Squeal-0156 ), Dr. Saskia Bloemhof (PIC Genetic Services Manager https://www.linkedin.com/in/saskia-bloemhof-abma-6686aa148/) and Malcomb Turley (PIC Gene Transfer Manager https://www.linkedin.com/in/malcolm-turley-068b7213/) look at how that Camborough® line has kept up with the times and is positioned for the future. Learn more https://www.pic.com/products/Camborough/ At PIC, our goal is to make our customers the most successful pig producers by providing them with the best genetics. We know our business success depends on yours. Thanks for listening to 'The Squeal', PIC's swine management podcast, featuring in-depth conversations on topics that matter to you. PIC is the global leader in swine genetics. Whether you're tuning in for the first time or you're a long-time listener, take a second to subscribe to The Squeal. It's the easiest way to stay up to date with the latest podcast episodes. Just find the “subscribe” or “follow” button wherever you listen to podcasts. Already a subscriber? Visit your phone settings and turn notifications on so you never miss an episode.

Wild User Interviews Podcast (Wuipod)
Ep. 31 - Decentralised Content Creation Powerhouse w Chad Lamon, NEAR Foundation

Wild User Interviews Podcast (Wuipod)

Play Episode Listen Later Dec 13, 2022 26:54


This podcast is shorter than usual - time in the Podcast Booth was precious - we explore several topics -* The State of Content Creation on NEAR* Current Challenges and Opportunities* Explore the Idea of Decentralising Content Creation (User-generated content)* and more!If you want to contact Chad... just DM any of the NEAR Protocol main accounts on Twitter or Youtube ;)

WRITERS IN TECH
The current UX design job market with recruitment specialist Matt Carter @ Eurobase People

WRITERS IN TECH

Play Episode Listen Later Dec 13, 2022 41:29


How do you land a job in product design in today's business climate? Get recruitment insights from Matt Carter, Senior Product Design Specialist at Eurobase People.Matt joined the podcast to discuss the wave of recent layoffs and what it means for UX writers, designers and others in the tech industry. He also shared his best tips for jobseekers, whether you're currently out of work or looking to switch career.We talked about:The current job situation and where it's heading (up to 17.15)Why it's not enough to apply for advertised jobs (18.32)Be proactive and introduce yourself (20.45)Redefine your craft and find your niche (23.00)Salaries for UX designers and UX writers (28.32)The role of LinkedIn for recruitment (36.00)LinksTry our free UX writing courseFollow Matt on LinkedInCheck out Matt's podcast

DESIGN SYSTEM - Le Podcast
#50 Gautier Zimmermann avec Rémi Guyot - Les 3 ans et le 50e épisode de Design Journeys

DESIGN SYSTEM - Le Podcast

Play Episode Listen Later Dec 13, 2022 77:59


En novembre 2019, 3 mois après une reconversion de Product Manager à Product Designer, je lance le podcast Design Journeys (qui s'appelle à l'époque DESIGN SYSTEM). L'objectif pour moi : comprendre mon métier et éviter le syndrome de l'imposteur. L'objectif de l'enregistrer : partage ce que j'apprends et ce que l'on me transmet au plus grand nombre. 3 ans plus tard, j'ai enregistré 50 épisodes de l'émission principale et 2 de Case Study. Ce 50e épisode est l'occasion de célébrer ces 3 années. Un grand merci à Rémi d'avoir joué le jeu de l'intervieweur et de m'avoir permis de réaliser qu'être l'invité n'est pas un rôle facile

Design Life
273: Our thoughts on the state of the design industry

Design Life

Play Episode Listen Later Dec 12, 2022 30:41


In our last episode of 2022, we share our thoughts on the state of the design industry.

Intercom on Product
How ChatGPT changed everything: Thoughts from the frontline of the AI/ML revolution

Intercom on Product

Play Episode Listen Later Dec 9, 2022 51:02


This week OpenAI released ChatGPT, its prototype AI chatbot. On this episode of Intercom on Product, Intercom Co-Founder and Chief Strategy Officer Des Traynor sits down to chat with our Director of Machine Learning, Fergal Reid for reaction and analysis on the implications of ChatGPT and what the future holds.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

The Squeal
The Squeal 0156 - Historical Perspective As PIC's Camborough Turns 60

The Squeal

Play Episode Listen Later Dec 6, 2022 23:59


Ground-breaking technology doesn't always arrive with a bang. Sometimes it's the alignment of people, potential, and persistence over time. For the 60th anniversary of the Camborough line at PIC, first-hand historians and special guests Andrew Coates, Dr. James Dick, Bob Dykhuis, and Dr. Gonzalo Castro share how they worked with PIC and provide historical context why the Camborough line works. Learn more https://www.pic.com/products/camborough/ At PIC, our goal is to make our customers the most successful pig producers by providing them with the best genetics. We know our business success depends on yours. Thanks for listening to 'The Squeal', PIC's swine management podcast, featuring in-depth conversations on topics that matter to you. PIC is the global leader in swine genetics. Whether you're tuning in for the first time or you're a long-time listener, take a second to subscribe to The Squeal. It's the easiest way to stay up to date with the latest podcast episodes. Just find the “subscribe” or “follow” button wherever you listen to podcasts. Already a subscriber? Visit your phone settings and turn notifications on so you never miss an episode.

MedTech Speed to Data
Using software to validate testbed data - Lei Zong : 21

MedTech Speed to Data

Play Episode Listen Later Dec 5, 2022 26:10


Before any med-tech entrepreneur can bring a product to market, he or she must prove the technology will work reliably. Transforming a nascent technology like digital microfluidics into an intuitive product is not easy. But it doesn't take a seasoned engineer to understand that you'll need to evaluate multiple iterations of the device in order to develop a system that will work as intended.In Episode 21 Andy Rogers and Key Tech Senior Computer Engineer, and Partner, Lei Zong talk about creating test platforms that will collect essential raw data and turn it into useful information to speed up the product development process.Need to know:  Is this thing going to work? – the fundamental, elemental, do-or-die question. While de-risking, look ahead to the long-term - could the test bed lead to a potential system higher-level architecture, or just be a dead end? Be greedy about data. Get as much as you can with the test bed in order to understand system boundaries. You don't know what you don't know. So the flexibility of test beds is paramount. The nitty-gritty:Medical devices often have humble beginnings. Some may start out in pieces, with off-the-shelf components cobbled together into a benchtop system that simply demonstrates the proof of concept. This is a great shortcut that helps non-software engineers get up and running quickly. But as with any shortcut, there are caveats. Holding off for custom design and testing until later in development isn't always cost-effective.Consider this example: you have a PCR test fixture, like those used in COVID tests, to drive a thermal profile with a consumable, and you want to know what's happening within the platform itself, both with fluid and temperature. You need feedback from the system and software to capture the data. Generally, you have 3 options:1.      Off-the-shelf software, which may lack necessary functionalities or may not be compatible with certain test bed components.2.      A customizable solution such as Key# (Key Sharp), a solution that can drive the system and be configured to collect, process, and display the data you need.3.      Develop your own application, which requires time and deep, deep pockets. What's more, the PC app won't have any practical commercial use, since you'll likely need a custom UI to control the product.The customizable Key# solution gives you the most flexibility, budget-wise and performance-wise. Key# lets you quickly build the architecture you need with the functionality you want. It allows you to leverage a flexible framework with existing command libraries and gives you the ability to easily add new or custom commands. From there, the user can build scripts to run system protocols and collect data throughout the product development process.This customizable setup allows the user to easily adjust and test a variety of ranges and performance parameters to make testing fast, reliable, and easy. The user can tweak every parameter at a granular level: control modules, pumps, sensors, temperature ramp rates, and more.In addition to allowing users to control components at a granular level, the custom message protocol provides a clean and intuitive UI to enable more team members and manufacturing partners, to test devices.Let's say you need to control six motors and optical sensors – with Key#, you can set parameters and go! A program such as Key# can give users a graphic image of what the system looks like while collecting and processing hundreds of real-time data points from firmware (such as fluid movement, the temperature at various points in the system, and so on).As prototypes progress and include more custom features, programs like Key# can progress with the prototypes. Key# can provide pedigree verification along the way and can also continue running as the foundation for firmware while you enhance the UI. Core functionality remains the same, but the end-user interface is much “dressier.”To learn more about Key#, check out our blog “Key Sharp – Key Tech's Custom Software Tool” or contact us to discuss further.

Wild User Interviews Podcast (Wuipod)
Ep. 030 - "With Great Technology Comes Great Responsibility" Sandi Fatic, Founder & CEO @ Calimero Network

Wild User Interviews Podcast (Wuipod)

Play Episode Listen Later Dec 4, 2022 94:09


On this amazing conversation Sandi draws from his experience as a three-time startup founder and Big Tech (Google and Facebook) as well as personal experience growing up in Croatia and Yugoslavia to cover many topics such as:* Mass adoption requires a combination of Technology AND Business Models* Privacy is the missing component in the tech stack for viable business models. Blockchains must be secure, scalable, affordable AND private. * Why Privacy matters from a regulatory and business perspective.* What is the meaning of Trust? * How can we use web3 technology to fight corruption?* Focus on User Experience* Calimero Tech Stack - one-click deployment of customisable private shards* And much more...!Mentions & Resources* Triumph of the Nerds: The Rise of Accidental Empires - 1996 documentary that tells the story of the birth of the personal computer, with the candid recollections of PC pioneers, like Steve Wozniak, Steve Jobs and Bill Gates.* Cyberpunks Documentary * The Profit Zone: How Strategic Business Design Will Lead You To Tomorrow's Profithttps://www.calimero.networkhttps://twitter.com/CalimeroNetworkhttps://twitter.com/chefsale

Rosenfeld Review Podcast
Moving from Execution to Strategy as a Designer with Catt Small

Rosenfeld Review Podcast

Play Episode Listen Later Dec 1, 2022 36:01


Lou sits down with Catt Small, Director of Product Design at All Turtles, who will be speaking at the Design in Product Conference on December 6, 2022. They discuss how designers and product managers can learn each other's lingo and build relationships that will make both their jobs easier. Together, they sort through different workplace scenarios that new and more seasoned designers can encounter and Catt dispenses wisdom she has picked up throughout her career. Register to attend the conference: https://rosenfeldmedia.com/events/futures/design-in-product/register/ Catt is a product design leader, game maker, and front-end web developer. She is currently the Director of Product Design at All Turtles, a globally distributed product studio solving meaningful problems. Catt has done design work for companies of all sizes including Asana, Etsy, SoundCloud, and Nasdaq. She started coding around the age of 10 and designing at the age of 15. She graduated from SVA with a BFA in Graphic Design in 2011 and later received an MS in Integrated Digital Media from NYU in 2016. Catt also makes awkward video games, writes about professional development, and draws artwork of all kinds. You can follow her @cattsmall on Twitter and view her work at www.cattsmall.com.

Amazing FBA Amazon and ECommerce Podcast, for Amazon Private Label Sellers, Shopify, Magento or Woocommerce business owners,

Ecommerce is a constantly changing landscape. Learning the basics of product design can help you keep up with the latest trends and techniques. Getting a custom design is one of the most exciting opportunities in ecommerce.  The biggest reason is making a differentiated product. Plus it's more creative.  Timestamps for Podcast [02:24:59] Why Go Custom Product? [03:27:88] Isn't It Too Expensive? [06:10:26] Which is the Hardest Part of the Process? Isn't it Manufacturing? [06:38:98] Innovate within Your Space and Create Excitement [07:14:43] Getting Focus Group Feedback [13:32:04] From Product Design To Manufacturing [14:51:22] Industrial Designer or Product Design? [19:28:66] A Good Industrial Designer About our Guests- Jason Byer and Crowd Spring Are the  99 Designs of e-commerce with two tweaks. Firstly, they have a very highly selected set of designers.  Secondly, their designers  include  industrial designers (aka product designers). Get Your Free Custom Brand Report Here ! Get a $35 Off Your First Product Here : Get It Here !  Why Custom Products are Worth While  Custom products are worth the cost because of their profitability, uniqueness and usefulness. They can also be more fun for you and your customers. When you work with an industrial designer, they can help you solve a specific problem or create something that is uniquely suited to your customer's needs. What's the difference between an e-commerce industrial designer and an e-commerce product designer? Who is an industrial designer? Industrial designers are the ones who are responsible for the look and feel of your product. They specialize in developing products that have an emotional connection with people — they create experiences, not just objects. While their work includes technical aspects, it also involves creating positive emotions, like joy or nostalgia. What's the Difference Between an e-commerce Industrial Designer and a Product Designer? The main difference between these two roles is their focus: An e-commerce industrial designer focuses on how products will look online. An e-commerce product designer usually creates physical objects that you can touch, see, or feel in person (like furniture). Creating industrial design with great utility. Your first goal should be to define the problem. Don't start with a solution. A great industrial designer will ask you questions and get you thinking about why you are doing what you're doing and how it affects people's lives. I don't know anyone who would happily use a product they hate, so if the answer is "because that's what we do," then that's not good enough! You need to think about how your product fits into people's lives, what their goals are when interacting with it, how it can improve those interactions for them (and for other people who interact with them as well). There are two things here: 1) have an idea of what kind of person is going to use this thing; 2) know where they're coming from in terms of their experiences using other products before this one—what was okay? What wasn't? How could some of those things be changed? That sounds like a lot--but really all those questions boil down into one thing: make sure users have an experience worth investing time into! Finding the best form for your e-commerce product. When it comes to e-commerce products, form is everything. It's tempting to think of form as something that just "looks nice," but in the world of industrial design and product development, form and function are inseparable. If a product doesn't do what it's supposed to do (like make coffee), then any attention paid to its appearance is wasted effort—or worse, it may even hinder its performance. So what makes good product form? Products with good form are ones that work well, and they look good while doing so. A classic example of this is the iMac computer: not only does the product fulfil its primary function (computing),

Product Momentum Podcast
100 / The Emergence of Product + Design Leadership, with Jesse James Garrett

Product Momentum Podcast

Play Episode Listen Later Nov 29, 2022 24:06


When UX design guru Jesse James Garrett first started out, user experience as we know it today wasn't even a thing. Yet he remains among the most prominent voices in digital product design. As both witness and catalyst for more than 20 years, Jesse's work in this space triggered much of the UX evolution and … The post 100 / The Emergence of Product + Design Leadership, with Jesse James Garrett appeared first on ITX Corp..

The Product Design Podcast
Kim Hodges - Following universal design principles to improve accessibility

The Product Design Podcast

Play Episode Listen Later Nov 29, 2022 57:30


In episode 41 of The Product Design Podcast, Seth Coelen interviews Kim Hodges, Director of Digital Accessibility at the University of South Carolina. Kim has a fascinating origin story that led him to accessibility, which he tells us in the full episode. He has over fourteen years of personal and professional experience making digital environments more functional for individuals with disabilities.During our chat, Kim shares exactly what led him to a career in digital accessibility, the biggest mistakes and most common misconceptions of accessibility, and the best strategy to follow when starting a new project to ensure your product is functional for individuals with disabilities. Kim's interview is packed with things to consider, from an accessibility standpoint, as you approach your next project.During our interview with Kim, you will learn:

Modern Mantra Podcast
What Would A Psychic Medium Do With $1 Billion? - Medium Fleur, Medium & Intuition Teacher

Modern Mantra Podcast

Play Episode Listen Later Nov 25, 2022 91:35


Nick & Elijah sit down with psychic medium and entrepreneur, Medium Fleur, for an awesome chat about innovation in the field of mediumship & spiritual communication.You'll learn about Fleur's unique scientific approach to channelling spirits; the power of intuition and how it can be cultivated in all of us; and the experience of reading someone's spirit from a medium's perspective.The conversation then ends with a look into the future of spiritual work, as the trio riff on how technology like AR, VR, AI and neuroscience can be used to help people more readily connect to their spiritual self.Today's Guest: Medium FleurMedium Fleur is a renowned psychic medium, intuition teacher, author, and entrepreneur working at the intersection of spirituality and science. Fleur's life mission is to help people have their own spiritual experiences and to teach the world that everyone is capable of translating the energetic information around them.Connect with FleurInstagram: https://www.instagram.com/mediumfleurWebsite: https://www.mediumfleur.comFleur's podcast - “Moving Beyond”: https://open.spotify.com/show/0IGDi7Z0NDLHHzcoZXfPna?si=5fq4CG_MTLasY3VLyna1JQFleur's book - “Moving Beyond: Access Your Intuition, Psychic Ability and Spirit Connection”: https://www.amazon.com/Moving-Beyond-Intuition-Psychic-Connection/dp/152936695XIn this episode we discuss:01:45 — Fleur's story - from a child with psychic abilities to going the conventional route to pursuing her life's calling14:57 — Fleur's scientific approach to psychic readings18:54 — The benefits of teaching intuition - helping people get beyond stuck phases in life and finding stability in self24:47 — The 3 categories of intuition: survival, who you love, what you love29:18 — How to train intuition33:01 — What is intuition? Everybody has a pattern36:03 — Cultivating intuition - feedback loops between structure laying and flow states40:47 — Direct intuition vs indirect intuition43:39 — Fleur's end goals & dreams - using neurofeedback to reinforce intuition46:16 — Fleur's current split of time48:12 — The experience of doing a reading for someone - what's it like?54:17 — The concept of “threads” - having free will vs the future being predictable01:00:14 — Doing a psychic reading feels like being pulled apart inside01:03:24 — Fleur's approach - I start from what's this person's greatest need?01:04:34 — Do you read for family and friends?01:06:58 — What support are you looking for from an entrepreneurial stance?01:18:37 — Creating a research center for spiritual exploration (tech x science x spirituality)01:24:06 — If you had $1 billion how would you allocate it today?Thanks for listening! Follow us on YouTube, Instagram, TikTok or find us on LinkedIn! Join the ModernMantra.co mailing list here.

GTM: Got Ten Minutes?
Jake Taylor, Director of Product Design at JumpCloud

GTM: Got Ten Minutes?

Play Episode Listen Later Nov 25, 2022 15:19


Jake has a 16-year career in design. He has helped companies and teams deepen and broaden their UX practice capabilities. Jake also inspires and accelerates design innovation and grows and promotes the adoption of design best practices. Outside of work, you'll find him busy with his two fantastic boys, watching a movie, or settling into a good book.

Hustle
Good Managers Garden (Juliana Vislova, Mercury)

Hustle

Play Episode Listen Later Nov 23, 2022 62:59


Juliana Vislova is the VP of Design at Mercury, an all-in-one banking platform for startups. A former linguistics major, Juliana is career switcher who spent time as an art director for a digital marketing agency before her design career. After moving to the U.S., she stumbled upon product design and immediately loved its intersection of pscyhology, art, storytelling and problem-solving. Her design path has taken her from the founding designer at Mercury to now leading a team of 20. In this episode we cover: Career SwitchingBurnoutPersonal agency in workGiving up control and trusting othersMeetings as workAnd more!Visit the Funsize websiteSubscribe to The Funsize Digest

Navigating the Customer Experience
175: CX Design for a Better Employee and Customer Experience with Justin Zalewski

Navigating the Customer Experience

Play Episode Listen Later Nov 22, 2022 21:36


Justin Zalewski is the Director of Product Design and Strategy at Studio Science. He leads a team of talented product designers and works with clients to solve business problems through design. He and his team are experts in rapid prototyping and running experiments to more quickly learn from and deliver value to customers. He has led projects with clients ranging from market-leading tech companies to Fortune 500 brands. Some of his clients include Angi, Genesys, Simon, Stack Overflow, and Cummins.   Questions   Now, could you share with us, in your own words, just a little bit about your journey, how you got to where you are today? So, customer and product design. Now, tell us a little bit about Studio Science. What is Studio Science and what does Studio Science do? So, maybe could you share with me one or two trends that you've seen in the customer experience space that you think is critical for a business to constantly be looking at to ensure that they are keeping current with the needs of their customer? Why do you think it's important for not only the customer experience, but the employee experience to ensure that your alignment in terms of needs is not just on the CX end but it's also on the EX end and what does that look like in terms of it being beneficial to both? Now, could you also share with us what is the one online resource, tool, website, or app that you absolutely can't live without in your business? Could you also share with us what's one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. We do have a lot of persons that listen to this podcast, who are business owners, as well as managers and they believe that their companies have great products and services, but from time to time, they do lack constantly motivated human capital, so the people are not as motivated. If you're sitting across the table from one of those persons today, what's the one piece of advice that you'd give them to increase or improve their motivation and have a successful business? Could you also share with us Justin, our listeners would have tapped into this episode, they would like to connect with you. And so, they would like to know where can they find you online? So, before we wrap our episodes up, we always like to ask our guests, do you have a quote or a saying that during times of adversity or challenge, you'll tend to revert to this quote, it kind of helps to get you back on track or get you refocused if for any reason you got derailed.   Highlights   Justin's Journey   Justin shared that he started in the world of design and the way he started was a little more in the world of graphic design. And that led him into just kind of a natural curiosity into the more technical side of things. And so, he started to kind of branching out from just the visual design of things in visual communication into building things and figuring out how things work. So, getting into code, building websites, building apps. And that led him into product design.   So, figuring out what is the UX, the user experience of making sure that these kinds of things are intuitive, easy to use, fun to use, and really meeting customer needs. And that caused him to broaden his lens, especially the last 10 years and his time at Studio Science to broaden his lens, and especially adapt a service design mindset. So, looking across the whole customer journey from everything they're doing, with a digital product, outside of a digital product, their in-person interactions, the way that the organization delivers a service to a customer.   And one of the things that he's been really passionate about lately and getting really excited about is how they use their design skill set and looking through the business world with that lens, to bring people together, bring siloed disparate departments together in pursuit of that common goal. Because really, everybody wants to serve the customer, we're all just coming at it from different angles. And so, where he's at today, is being able to use that design skill set, not just for improving visual design or UX, but actually to bring people together to create a better service and a better experience for customers.   What is Studio Science and What Does Studio Science Do?   Justin shared that Studio Science is a design and innovation firm. And their purpose is to help businesses designed with people as opposed to for people. So, they saw this in a variety of ways but if he could sum it up, it comes down to this, customer experience depends on meeting people's needs and people's needs are constantly changing. So, businesses have to constantly change too. And they know that this is hard. So, where they come in is they help businesses, 1) Understand what their customers need. And then 2) Deliver solutions to meet those needs. Obviously, that's super vague.   So, to get more specific, they do a lot of work with large enterprise companies. And they're in a lot of cases in a place where they've enjoyed long term success but what got them here won't get them to that next stage.   So, more often than not, the way these large companies are set up, doesn't allow them to innovate well, because they're not built to move quickly. There're all kinds of bureaucratic structure that's in place, a lot of times for understandable reasons, but it ends up hindering this kind of evolution that's needed to meet customer needs.   So, when they speak with people that are responsible for advancing customer experience in organization like this, a lot of times they're frustrated, sometimes even feeling hopeless, because they've been banging their head against the wall trying to make progress in their organization.   But that's where they can come in, they can act as their modern design team from the outside, when it's not possible to operate that way from the inside. So, they can build an understanding of customer needs, match that up with business goals and then mentioned, they are big fans of rapid prototyping, they prototype those solutions so you can learn really quickly without having to build and roll out a full solution. They're building to learn rather than building just to launch things and that's the best way to align what a business is offering to what customers actually need.   Me: So, Studio Science is on to some great stuff there.   Trends in the Customer Experience Space for Businesses to Look at to Keep Up with the Needs of Their Customers   Me: Now, what has been your experience? I noticed you mentioned in ensuring that you deliver a great experience to your customers, because businesses are continually changing, you need to continually change or customers are continually changing, rather, you need to continually change. So, maybe could you share with me one or two trends that you've seen in the customer experience space that you think is critical for a business to constantly be looking at to ensure that they are keeping current with the needs of their customers? Justin stated that he thinks it all comes down to measuring the right kinds of things. And what is challenging and what we see a lot of organizations struggling with, is that the things that are easiest to measure, those quantitative kinds of things where if you've got a digital product or website, you can throw up Google Analytics or your platform of choice super quickly and you can measure all kinds of all kinds of the what's, how many people are visiting, how many people are doing this kind of thing within their app, and that's all valuable. But to really get to the deeper levels of evaluating customer experience and figuring out are we headed in the right direction? Are we actually solving a need for our customers? You got to dig into the qualitative side of it as well, the why behind it all to figure out like alright, we can see that this thing is happening, our customers are downloading our product or they're signing up for this offering, they're buying these things on our ecommerce store. But why are they or aren't they doing this, this thing we thought would be a big hit.   And so, that's where he thinks digging into just making sure that you're tied in with your customers, via any variety of methods for qualitative research can be that interviews, workshops, developing relationships like having a customer advisory board, where you've got those close relationships with customers, where you can just go and talk to people really quickly where there's not a chance for that barrier and that space to develop between a business and their customers, because that's what leads to misalignment and shipping things that don't actually fit what the customer needs.   The Alignment of Needs for Both Customer Experience and Employee Experience   Me: Brilliant. Now, in addition to what you've shared, could you also share with us why do you think it's important for not only the customer experience, but the employee experience to ensure that your alignment in terms of needs is not just on the CX end but it's also on the EX end and what does that look like in terms of it being beneficial to both?   Justin stated that they are great questions, because there's no way to separate the customer experience from the employee experience, the employees are what makes it possible to actually deliver a customer experience, and especially a good customer experience. And there's also, and he's sure we've all seen these kinds of things happening or read about it in the news with Amazon or otherwise, it's also very possible for an organization to deliver a great customer experience at the expense of the employee experience, and how that's not sustainable and it allows all these problems to grow and fester.   And so, it's really impossible to separate the two. And so, what he advocates for and what Studio Science advocates for is actually bringing the two together and there's a variety of different ways to do this.   But they found the best way is through a service design approach. And so, there's a lot of different aspects to that but one example and one really helpful tool that's part of a service design approach is to develop a service blueprint.   So, you might be familiar with a customer journey map or you're mapping out here's what a customer is experiencing at different stages of their journey with us. Think of a service blueprint as adding on another layer to that of not just what is the customer experiencing, but what is the business doing to enable that experience. What are our people, what is our staff doing? What kinds of technology do we have in place that is enabling that experience?   And especially mapping it out of that high level allows them to pinpoint like what are the points of friction and why? Like what's happening. But also, it's a great tool to bring people together and figure out, like we can see there's an issue here, is that a technology problem? Is that something where a department is just totally overwhelmed and overloaded, and we haven't really developed an understanding about that today. And then how can we solve that together rather than just trying to brute force a better experience in a way that's just not going to be feasible because people can only do so much.   App, Website or Tool that Justin Absolutely Can't Live Without in His Business   When asked about online resources that he cannot live without in his business, Justin shared that for him, it is Slack. And so, especially in this remote collaborative world, they've been on Slack for several years, even before the pandemic where they really leaned into remote work, and he knows other folks are on different systems. Microsoft Teams has gained a lot of ground, he's a big Slack fan. He thinks it's a way to cut down on email, really emphasize the quick kind of asynchronous collaboration that just helps a business run and helps bring people together.   Books that Have Had the Biggest Impact on Justin   When asked about books that have had an impact, Justin stated that it's so hard to narrow down to a couple but the ones that come to mind most readily are one he read a while back is a book called Thinking, Fast and Slow, his name is Daniel Kahneman, behavioral economics that wrote about basically like two systems of thinking like our fast thinking brains and our slow thinking brains and all kinds of like the biases that develop because of how we're built to think. And it just has all these implications that has really changed the way he thinks about a lot of his own interactions in his own life. But also, when he tries to empathize and understand like how other partners and colleagues in business are looking at things or how their customers are perceiving a solution or their experience, it's been really eye opening.   The other he would say is Inspired: How to Create Tech Products Customers Love by Marty Cagan. It's a book really all about product management but it's, he'd say it opens up some lines of thinking even outside of product management, really just about how to rapidly iterate, really learn quickly from customers, and all the different ways you can test solutions in a really lean, cheap way without needing to invest a lot of money into it.   What Justin is Really Excited About Now!   When asked about what's something that is going in right now that he's really excited about, Justin stated that it's a great question. So, he's really excited for himself and then also to share this with his team and try to foster this kind of mindset of making space. And it seems like it's only snowballing and getting more common these days that the people are just very scattered, torn in a lot of different directions.   And so, bringing focus and creating space to be focused on the highest priority things he thinks is a really valuable thing, he won't say it's undervalued, because there are a lot of people that are beginning to emphasize that more and more. But it's increasingly challenging in the world, just because there are so many distractions, so many things calling for our attention. And so, finding ways to focus, to prioritize and to really be mindful about what we're spending time on, is something he's been really focusing on lately for himself, but also trying to bring that to those around him and his team.   Advice for Business Owners and Managers who Lack Constantly Motivated Human Capital   Me: Now, we do have a lot of persons that listen to this podcast, who are business owners, as well as managers and they believe that their companies have great products and services, but from time to time, they do lack constantly motivated human capital, so the people are not as motivated. If you were sitting across the table from one of those persons today, what's the one piece of advice that you'd give them to increase or improve their motivation and have a successful business?   When asked about one piece of advice he would give to business owners and managers to increase or improve motivation and have a successful business, Justin stated that he's sure these folks have heard a lot of things about making sure people have the motivation from a strong mission and vision for a company and that is all really critical and it's hard to do much without that. But if he can add something new that they might not have heard as much about before, it's the concept of involving the employees and even partners, anybody that you're working with, to deliver value to your customers. Involving them in the process of co-creating solutions, rather than dictating solutions and process to them.   And so, when you're thinking about, “Hey, like, we're going to develop this new product, we're going to sell it this way, we're going to deliver it to customers this way.” Rather than it being entirely a top down approach, this is strongly urge but forced upon the employees. He thinks you'd be surprised how powerful it is to actually involve the employees and the team in coming up with the solution.   And so, some of the ways that they do that are actually just starting by talking with employees, but also getting their input, running workshops like, “Here's the problem that we're trying to solve. We know that you live in this world every day, like what do you see, what's your perspective?   And how can we actually like make this kind of outcome for the business?”   And he thinks bringing those perspectives together, one it is proven to actually generate better solutions and more feasible solutions because it comes from the people that actually be carrying out work. But two, it gets people involved and gets their buy in on the solution and helps them feel more involved rather than a cog in the machine.   Me: Okay. Awesome. So, a high level of inclusivity so they feel like they're a part of where the company is going, the decisions that are made and of course, you get greater buy in, which means you get, hopefully increased motivation, and people feel like they're a part of something bigger than just the operational stuff that they do every day.   Where Can We Find Justin Online   LinkedIn – Justin Zalewski Website – www.justinzalewski.com Website – www.studioscience.com   Quote or Saying that During Times of Adversity Justin Uses   When asked about a quote or saying that he tends to revert to, Justin shared that he's bad at quotes, but he'll give kind of the sentiment behind the idea. And he's sure there are folks that have said it better.   But it comes down to like, there's only so much you can do at one time. He will attempt to quote something he read from recently where someone that took a very sensible approach to life of not chasing after, always the next thing always bigger and better.   But realizing that all you can do is worry about like, “What am I going to do today to make the most out of today, rather than worry so much about the next week, next month, next year, which I really have little control over.”   So, he thinks taking a reasonable perspective of here are the things that I can control and influence today and here's the things that I can't, and I can just do my best to be prepared for when those kinds of things do come up, really helps him to just take a little bit of the pressure off in moments of stress and refocus himself to what's really important.   Me: So, just wanted to tell you, thank you so much for hopping on to our podcast, Navigating the Customer Experience and sharing some of these great insights as it relates to customer experience design, as well as ensuring that as an organisation, you look to not just satisfy the needs of your customers, but you also your employee needs. And the value that you brought to both myself and our listeners, I think is really great at a time that people are really looking at, how are they going to position themselves for 2023 as we exit one calendar year and jump into the next? And what are some areas that really need to be given that high level, super focus to ensure that they can stay on top of their game in their industry and really give their customers what they're looking for both on an internal and an external level. So, thank you so much.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners   Links Thinking, Fast and Slow by Daniel Kahneman Inspired: How to Create Tech Products Customers Love by Marty Cagan   The ABC's of a Fantastic Customer Experience   Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.”   The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

Design Life
271: Annual planning as a design leader in tech

Design Life

Play Episode Listen Later Nov 15, 2022 31:30


It's that time of year again, time to start the annual planning for 2023. As a design lead in the tech industry, it can be difficult to know how to bring your team together to share their ideas or where to start with the planning so in this episode we share how we're tackling annual planning with collaboration in mind.

The First Time Home Buyer Podcast
3 Reasons Why Owning A Home Gives You The Best Feeling Ever, with Graeme Richardson

The First Time Home Buyer Podcast

Play Episode Listen Later Nov 14, 2022 38:15


Introduction Graeme Richardson is a Product Design leader and a first-time home buyer that wants to share with us everything he has learned from buying his first home. When he's not working, he's riding his motorcycle or hanging out with his 2 kids. Get In Touch With Our Guest, Graeme Richardson If you'd like to get in touch with our guest today, click on the link below and I will send you a warm introduction: Get In Touch With Our Podcast Guest Today Find The Perfect Real Estate Agent Near You If you'd like to find a great real estate agent near you, just go to this link: Real Estate Agent Near Me Podcast Sponsors Find an Agent with HomeFlow: The key to having a calm and successful home buying experience starts with having the best real estate agent. This is why you need to interview a few. To get the process started just go to Tryhomeflow.com Dovly: 10 million of Americans have errors in their credit reports that lower their credit score. To fix those error try Dovly.com MyFico: 90% of top lenders use FICO® Scores—do you know yours? Check your FICO Score at MyFico.com The Smart Home Buyer Calculator: Use our 4-in-1 super-smart calculator to make sure you know your numbers before buying your first home. Get it now at The Smart Home Buyer Calculator Rate The Podcast Click on this link to Rate and Review "The First Time Home Buyer Podcast" on iTunes. You can also subscribe to the podcast there. I will really appreciate it, thanks so much in advance! Listen To A Podcast Guest In Your Area If you'd like to find podcast guests for your specific location or profession just click on the link below to search for them: Podcast Guest Search Awesome Resources For First-Time Home Buyers If you'd like to access other great resources for first-time home buyers just click on this link: First-Time Home Buyer Resources Let's Talk I'd love to talk to podcast listeners and get to know you all better! I can also help you answer any questions you have about buying your first home! So if you'd like to talk about that let's jump a quick call! Just schedule a time that works for you here: Schedule A Call With Laura Moreno Feedback I love receiving feedback so please, if you'd like to tell me how you'd improve the podcast, send me an email or schedule a call with me for that works for you here: Schedule A Call With Laura Moreno Share The Love If you know someone looking to buy their first home and you think this information would help them,  just share it with them. They will really appreciate it. Subscribe To The Podcast Apple | Google | Spotify | Stitcher | iHeart Connect On Social Media YouTube | Instagram | Facebook | Twitter | LinkedIn Do you want to start your own podcast? Then enroll in The Free Podcast Course today, which is the course that I followed to create this podcast!

Working Drummer
394 - Pat Petrillo: His New Record, Instrument Selection in the Studio, Networking vs. Relationships, Product Design

Working Drummer

Play Episode Listen Later Nov 10, 2022 82:20


NYC based drummer, educator, and product inventor, Pat Petrillo has been a leader in the drum industry for years. He has backed a wide array of artists from many genres, including Patti LaBelle, Gloria Gaynor, Glen Burtnik, Oz Noy, and numerous Broadway shows. His popular video lessons on Drumeo.com and numerous others have inspired millions of drummers over the years. He now leads his own group, the NYC Big Rhythm Band, which has just released a new record called The Power Station Sessions. Pat also has man product designs to his credit, including the very popular 21" K Custom Organic Ride, and the new Drumeo P4 Practice Pad. In this episode, Pat talks about The drumming styles and tones on the new record His earliest influences - Ringo and Jabo Studying with Peter Erskine at the Drummer's Collective His unusual audition for Patti LaBelle His experience on Broadway The evolution of the P4 practice pad

Optimal Business Daily
770: What Philz Coffee Can Teach Us About Product Design by Ryan Hoover

Optimal Business Daily

Play Episode Listen Later Nov 9, 2022 11:42


Ryan Hoover talks about what Philz Coffee can teach us about product design Episode 770: What Philz Coffee Can Teach Us About Product Design by Ryan Hoover Ryan Hoover, the founder of Product Hunt, is a product guy with a passion for startups, product design, and personal growth. He also created Startup Edition, worked as an EIR at Tradecraft, and was the Director of Product at PlayHaven. He's a contributing writer to Hooked: How to Build Habit-Forming Products by Nir Eyal. Additionally, he has written over 150 essays, many of which are featured in TechCrunch, Forbes, Pando, Fast Company, and The Next Web. The original posts are located here: https://medium.com/@rrhoover/what-philz-coffee-can-teach-us-about-product-design-6f3e56d79f47 Indeed is the #1 source of hires in the U.S., according to TalentNest. Go to Indeed.com/STARTUP to get started  Visit Me Online at OLDPodcast.com Interested in advertising on the show? Visit https://www.advertisecast.com/OptimalStartUpDaily Learn more about your ad choices. Visit megaphone.fm/adchoices

What is UX?
S6E10 An interview with Natalia Vargas, Director of Product Design for Cariloop

What is UX?

Play Episode Listen Later Oct 26, 2022 25:03


Natalia is a design leader from La Paz, Bolivia and now works in Dallas, Texas as Director of Product Design for Cariloop, a caregiver support company focused on relieving the stress and anxiety felt by all caregivers. After interning at advertising agencies she fell in love with the interaction design portions of campaigns and quickly transitioned into the world of user experience. She's had the great fortune of working with some exciting brands, most notably Verizon, 7-Eleven, Animal Supply Company, Coca-Cola and Qdoba, before ultimately adopting the mission of helping caregivers. Natalia is a strong believer in thoughtful design, and intentional storytelling, and works hard to bring empathy, emotion and quality to products.In this episode, we talked about:What is Cariloop?Natalia's role at CariloopHow Cariloop serves peopleTransforming customer's journeyNatalia's background and how did she get into designNatalia's advice on people who are struggling to become a better designerNatalia as an artistWhat do expect if you will try Cariloop's servicesLinks:https://cariloop.com/https://www.linkedin.com/company/cariloop/Connect with Natalia