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Robotext surge can undermine your organization, but can be stopped: fraudulent use of texting is getting more sophisticated “This is a monstrously huge problem,” says Chris Drake Senior Vice President, Corporate and Business Development at iconectiv. According to Robokiller, Americans received 78 billion robotexts in the first half of 2023, an 18% increase from the same time frame last year, and these texts are often linked to scams. “It's a massive problem.” The robotext issue is made more acute by the migration of many people, away from voice, to use text as a primary, and perhaps, even more trusted, communications platform. 98% of text messages are read, an engagement rate far above email. Meanwhile, fraudulent use of texting is getting more sophisticated, with even seasonality, capitalizing on events or holidays (holiday sales), pushing familiar ethnic or national button to get people to reply. Since 2020, businesses can now text, making it easier for impersonators to present themselves as trusted brands. “The fraudsters know you're going to see them. That's the key thing.” In this podcast, Drake presents the extent of the problem and then discusses steps to protect yourself. Drake lays out some basic and nearly free of cost steps to protect yourself, your credit, and your devices. We learn about a variety of free resources and ways to share experiences to report and increase the body of available knowledge on threat. Protecting Your Business Drake walks us through the way iconectiv is helping customers achieve a secure digital identity. As the Local Number Portability Administrator (LNPA) for the United States, iconectiv manages the nation's Number Portability Administration Center (NPAC). We learn about programs such as short code registry, registered caller, Telecommunications Relay Services Numbering Directory for Internet-based TRS (iTRS) and Calling Number Verification Service. Now is a good time to get going on addressing these matters, as an organization. Texting's criticality is only going to increase. Visit https://iconectiv.com/
This week's full broadcast of Computer Talk Radio includes: - 00:00 - News of the nerd kind - California, SpaceX, taxes, electric cars, Snapchat, more - 11:00 - Listener Q&A - forgetting, install - Jen asks about forgetting, Lance about RAM installations - 22:00 - 2 factor authentication and Apple - Keith expresses continued disdain for two factor authentication - 31:00 - Marty Winston's Wisdom - Marty notes how streaming is overtaing the world - 39:00 - Scam Series - comes in all forms - Benjamin notes that scams come in all manner and variety - 44:00 - Keske pauses for some fun - Steve mentions two websites that help keep things fun - 56:00 - Listener Q&A - Electric cars - Syl asks about ultrawide monitors, David of pirated software - 1:07:00 - More than tech knowledge - Benjamin covers how IT pros have more skills than you know - 1:16:00 - IT Pro Series 188 - Poor social media usage decisions can affect job negatively - 1:24:00 - Listener Q&A - blue blockers - Linda asks Benjamin if blue blocking lenses actually work
The U.S. Court PACER system was breached two years ago and we just found out, more software programs are being impersonated and laced with malware, Robotext scams are on the rise, and we take a deeper look at Pegasus and NSO Group. Is commercial spyware a real concern? The answer may surprise you.
This episode is also available as a blog post: https://tcpaworld.com/2021/11/12/frank-speech-mypillow-caught-in-robotext-lawsuit-alleging-consumers-blasted-with-texts-merging-pillows-and-politics/
News & Updates- The FCC wants to crackdown on Robotexting, Google's CEO call for a Geneva Convention for Governments to crackdown on cybersecurity issues, and someone has had the Bad Idea not to have human oversight on advancements in Artificial Intelligence
Part 2 of last week's show: How dangerous can Robotexts be and what to do if you receive them? What is being done to curtail robotexts? How do you know your phone was hacked if you inadvertently click on a robotext link? Listen to find out.
FCC Chairman Tom Wheeler applauded 25 years of the TCPA Consumer Robocall and Telemarketing protection as well as protecting consumers from unwanted RoboText messages on their cell phones. [CC]
FCC Chairman Tom Wheeler applauded 25 years of the TCPA Consumer Robocall and Telemarketing protection as well as protecting consumers from unwanted RoboText messages on their cell phones. [CC]
Tired of #RoboText msgs? @FCC vows a crackdown and violation cost of nearly $19K per message! Check out the details in today's episode of FCC NewsBytes.
Tired of #RoboText msgs? @FCC vows a crackdown and violation cost of nearly $19K per message! Check out the details in today's episode of FCC NewsBytes.