CarTalk

Part 3 of 4

Part two of four.

This is part one in a four step series of phone follow up in the automotive retail sector.

Addressing one of the primary challenges for businesses operating in a post-COVID world.

Powerful strategies and word tracks for overcoming inventory shortage issues. 

Avoiding common mistakes some internet sales reps make with first response emails.

Spiritual insight into what a leader's attitude should really be.

A brief overview of how I believe a sales manager should view his or her day and how modern time management can really truly be measured. In this podcast I refer to desk manager vs sales manager. I am not referring to titles as dealers sometimes refer to them either way. I am referring to activity focus. Thanks!

Low key discussion of how to handle several types of customer situations when we 'feel' like things are not going well in the process.

Especially good for new sales reps but lots of info for anyone. Cool insight into what the customer perceives as they arrive.

A brief conversation about buyer motivators and a fresh perspective on selling to those needs or desires. 

A great refresher for experienced reps and incredible insight for new sales reps on how to properly show vehicles to buyers.

Four sections of podcast less than ten minutes each. Addresses the showroom meeting of guests.

Uplifting five minute talk about having 'one of those days' and getting through it successfully.

Tracy talks for about half an hour about what we should be doing with customer follow up AND how we should be measuring our effectiveness.

Brief Version

Informal chat about reaching out to Internet leads.

When prospects won’t respond

Discussion of the first phone outreach after receiving a lead.

Commitment is a two-way street. Learn how our commitment to do a great job can be reflected in our customers’ to our company.