Navigating Hospitality

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Dr. Alison Green and Mr. Chris Horak host Navigating Hospitality, a Podcast Channel brought to you by Global Hospitality and Tourism Management living learning lab inside The University of West Florida's President's Club at Timeless Tanglewood. The intersection of theory and practice, applying social intelligence in the real world of hospitality etiquette for business and personal. This project is partially funded by Instructional Technology Enhancement Projects (ITEP), and is in conjunction with student learning outcomes from the HFT 4799 course.

Navigating Hospitality

Pensacola, Florida


    • Aug 11, 2020 LATEST EPISODE
    • infrequent NEW EPISODES
    • 13m AVG DURATION
    • 40 EPISODES


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    Latest episodes from Navigating Hospitality

    Navigating Face Coverings

    Play Episode Listen Later Aug 11, 2020 29:34


    During this episode – we will talk about proper etiquette regarding face coverings and why it is important to think through your selection of a face covering. Please note, we are not medical doctors, we don’t give advice with regards to the efficacy of wearing a face covering, rather – we explore social intelligence, etiquette, … Continue reading Navigating Face Coverings →

    NH Napkins

    Play Episode Listen Later Jul 12, 2020 10:06


    When you see a string hanging from your cloth napkin, what you do next may alert your fellow diners to what you are really thinking! This episode will discuss what do in situations surrounding napkin usage and how to be socially intelligent in all situations.

    NH Polishing Your Shoes

    Play Episode Listen Later Jun 28, 2020 11:40


    Why are shoes so important to be polished? What is the importance of social intelligence within how you treat your shoes? Take a listen, and you’ll find out why polishing your shoes will help you land a great opportunity!

    Episode 10 Navigating Introductions

    Play Episode Listen Later Jun 14, 2020 12:37


    In this episode, we will discuss proper ways to introduce each other.

    Episode 11 Navigating Remembering Names during Introductions

    Play Episode Listen Later Jun 14, 2020 9:55


    Have a moment and forget a name? Here are some tips for you.

    Navigating Hospitality Round-table May 7, 2020

    Play Episode Listen Later May 11, 2020 54:46


    Our leaders have gathered to discuss what they know best, how to lead the hospitality industry in times where we don’t know what tomorrow brings.  This round-table closes the circle, we started at Timeless Tanglewood, and for this chapter, we close at Timeless Tanglewood. As you will hear, this is only just the beginning of … Continue reading Navigating Hospitality Round-table May 7, 2020 →

    Navigating Hospitality Round-table April 23, 2020

    Play Episode Listen Later Apr 23, 2020 33:27


    Great discussion on how it looks today in the new normal world of hospitality.  Listen to our local leaders talk about what is going on, from how the business has shifted, to hard decisions needing to be made. Attendees: Welcome President and CEO of Visit Pensacola, Darien Schaefer Rick West – VooDoo BBQ DC Reeves … Continue reading Navigating Hospitality Round-table April 23, 2020 →

    Navigating Hospitality Round-table April 16, 2020

    Play Episode Listen Later Apr 16, 2020 44:27


    This week, we look towards recovery and the issues we are currently facing. What a week it was! We continued to discuss what the business models will be, and now the PPP, SBA loans, along with new grants on the horizon. Chock full of great discussion. Have a listen.

    Navigating Hospitality Round-table April 9, 2020

    Play Episode Listen Later Apr 9, 2020 34:40


    Robust discussion this week regarding what’s next for our hospitality industry. Each week unfolds new challenges, and this is where we come together as a hospitality community and share. This week we have: Rick West – VooDoo BBQ DC Reeves – Perfect Plain Jack Brown – Visit Pensacola Todd Thompson – Pensacola Chamber Rick Fountain … Continue reading Navigating Hospitality Round-table April 9, 2020 →

    Navigating Hospitality Round-table April 2, 2020 SBA and PPP discussion

    Play Episode Listen Later Apr 2, 2020 26:58


    Anticipating the PPP application date April 3, 2020.

    Navigating Hospitality Round-table April 2, 2020

    Play Episode Listen Later Apr 2, 2020 32:27


    This week the Hospitality Leaders in Pensacola come together and discuss where we are at in today’s COVID 19 world. Gus Silivos – Skopelos at New World Nick Murry – Innisfree Rick West – VooDoo BBQ DC Reeves – Perfect Plain Jack Brown – Visit Pensacola Todd Thompson – Pensacola Chamber Rick Fountain – Dean … Continue reading Navigating Hospitality Round-table April 2, 2020 →

    Navigating Hospitality, Roundtable March 26, 2020

    Play Episode Listen Later Mar 27, 2020 31:15


    March 26, 2020 COVID 19 Navigating Hospitality Roundtable Pensacola Hospitality Leaders sharing how it is going, and what we can do as a community. Amazing leaders. Gus Silivos – Skopelos at New World Nick Murry – Innisfree Rick West – VooDoo BBQ DC Reeves – Perfect Plain Jack Brown – Visit Pensacola Todd Thompson – … Continue reading Navigating Hospitality, Roundtable March 26, 2020 →

    March 19,2020

    Play Episode Listen Later Mar 19, 2020 39:48


    Navigating Hospitality – Current Conditions. Join Dr. Alison Green as she talks to our industry leaders about how COVID19 is impacting the local hospitality industry. Panelists include:Rusty Branch – Executive Director Escambia County Destination Marketing OrganizationNick Murray – Corporate Director of Food and Beverage, Innisfree HotelsJean Pierre N’Dione – General Manager and Co-Owner, Five Sisters … Continue reading March 19,2020 →

    Navigating Hospitality – COVID19

    Play Episode Listen Later Mar 19, 2020


    Listening to our leaders. March 19, 2020

    Navigating The Handshake

    Play Episode Listen Later Mar 12, 2020 9:21


    During this time when we are navigating the Coronavirus 2019 (COVID-19) there are some questions on how you should approach people in a business setting. In lieu of a handshake, what is the proper etiquette for business settings. Today we address what is appropriate to offer instead of a handshake. Thanks for tuning in, and … Continue reading Navigating The Handshake →

    Episode 9 Navigating Technology – The Cell Phone

    Play Episode Listen Later Mar 2, 2020 15:46


    We have talked about this subject many times, and for this episode, it will be discussed in depth. Understanding the basics of phone etiquette will get your far in both business and personal setting.

    Episode 8 Navigating What to Wear for the Interview

    Play Episode Listen Later Feb 25, 2020 11:33


    Here are some quick tips on what to wear for your interview. These are basic suggestions for looking professional and polished.

    Episode 7 Table Manners – Top Tips

    Play Episode Listen Later Feb 16, 2020 10:29


    Attending a meal for business? These top ten tips will put you at ease from cocktail hour to dessert, have a listen. Each tip is also in the small bite format for easy listening.  

    Table Manners – End of the Meal

    Play Episode Listen Later Feb 15, 2020 0:21


    When the meal ends – what to do.

    Table Manners – How to Leave the Table

    Play Episode Listen Later Feb 15, 2020 0:24


    When you need to excuse yourself, the proper way.

    Table Manners – Cell Phones and Elbows

    Play Episode Listen Later Feb 15, 2020 1:07


    Where to place cell phones and your elbows at the table.

    Table Manners – Small Bites

    Play Episode Listen Later Feb 15, 2020 0:35


    How to eat the meal.

    Table Manners – Talking Business

    Play Episode Listen Later Feb 15, 2020 0:35


    When gathered for a business meal or interview, when do you start to talk about business?

    Table Manners – We Eat Together

    Play Episode Listen Later Feb 15, 2020 1:14


    When do you start to eat?

    Table Manners – Napkins

    Play Episode Listen Later Feb 15, 2020 0:28


    Napkin Etiquette

    Table Manners – Napkins

    Play Episode Listen Later Feb 15, 2020 0:54


    Where to place your napkin, when, and why.

    Table Manners – The Arrival

    Play Episode Listen Later Feb 15, 2020 1:18


    How to approach the table.

    Table Manners – An Introduction

    Play Episode Listen Later Feb 15, 2020 1:53


    Picking a Suit

    Play Episode Listen Later Feb 3, 2020 0:55


    What type of suit to wear.

    Clothing Hacks

    Play Episode Listen Later Feb 3, 2020 1:14


    In a pinch to create a hem? Think again.

    Suit Colors

    Play Episode Listen Later Feb 3, 2020 1:19


    What colors say about you.

    Fit of Clothing

    Play Episode Listen Later Feb 3, 2020 2:02


    Making sure your clothes fit.

    Research What to Wear

    Play Episode Listen Later Feb 2, 2020 1:27


    Researching the potential employer is essential.

    Industry Appropriate

    Play Episode Listen Later Feb 2, 2020 1:16


    Street and Business Appropriate.

    First Impressions

    Play Episode Listen Later Jan 31, 2020 1:19


    First things first.

    Episode 6 – Navigating Gratitude

    Play Episode Listen Later Nov 22, 2019 21:07


    This week we talk about navigating gratitude in the workplace.

    Episode 5 – Bonus Track

    Play Episode Listen Later Nov 13, 2019


    How to butt in on conversations during a business networking event.

    Episode 5 – Navigating Name Tags – Business Networking

    Play Episode Listen Later Nov 12, 2019 24:12


    This week we discuss where to place your name tag on your suit in a business networking situation.  Why do you place it on the correct side?  What to wear for the situation, and how to best interact.  Great tips are shared. If you cannot play this in the current window, please select “listen in … Continue reading Episode 5 – Navigating Name Tags – Business Networking →

    Episode 4 Navigating Bring Your Own Bottle

    Play Episode Listen Later Nov 8, 2019 17:14


    Bring your own (water, coffee) bottle. This week we take a dive into when is it appropriate to bring your own bottle to an event, a meeting, or a casual event.

    Episode 1 – Navigating Introductions

    Play Episode Listen Later Oct 18, 2019 14:42


    How to introduce yourself, and others. Key Takeaways Understand how to greet others by paying attention to how they introduce themselves. Come prepared to professional and social settings by thoroughly researching the background and titles of individuals you will be engaging with. Honorifics are a means of showing respect for one’s occupation and achievements. Refrain … Continue reading Episode 1 – Navigating Introductions →

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