Six Cappuccinos

Today we’re talking about how to have a good life in the new year.  One of the best ways I know to have the best year ever is to mind our “nows”. Every moment is there to be lived fully and savored, but our minds usually get in the way of enjoying life.  We tell […]

You aren’t a victim.  You really and truly are not. In any problem circumstance, the real problem is that you feel you have no control.  You FEEL at the affect of your life and the people “pulling the strings”. But this isn’t really the case.  You are always responsible for how you respond.  There’s always […]

Let it suck.  Just get in the habit of making it mean you need practice and that’s all. In today’s episode we’re talking about sucking and getting better.  I’m talking to new servers, servers who have recently changed jobs, and/or anyone who is practicing anything in life (but still kind of sucks at it!!). Did […]

Alright, this is the final episode of a three part series on making and keeping more money in your life.  In the last two, we talked about making an income and an outgo plan and coming up with a why for our saving efforts.  Then, we discussed evaluating ourselves (rather than getting upset and beating […]

Last week we discussed making a plan and starting small.  Today, in the second part of this series, we’re talking about staying in the realm of things we control, making (inevitable) mistakes, and evaluation of our progress. When we’re trying to work more and spend less, it’s easy to get discouraged.  In the moment it […]

In this episode, we’re talking about making and keeping more of our money.  There are lot’s of reasons why we may want to uplevel our money situation: more financial stability, travel, more shoes…whatever it is.  That’s part of the beauty of serving.  It’s good money and it’s FLEXIBLE. But the flexibility is also part of […]

Today’s cool shit episode features Jordan Peterson!!  Love listening to Jordan Peterson on the Joe Rogan Experience.  I don’t recommend listening to him on The Waking Up podcast with Sam Harris because it’s really hard to follow (and kind of annoying). Dr. Peterson has two books out, one of which is directed at young men […]

Have your emotions become absolutely unbearable??  That’s a really shitty place to be.  And we think no one understands.  We believe that no one feels as much pain as we do.  We think something’s wrong with us and that makes the pain worse. Trust me.  You’re not the only one. In my podcast today, I […]

David Hogg, right after his high school got shot up, said the following, “I thought to myself, if I die today, I want to tell a good story…and to do that I’ve got to take action.”  That’s exactly what he did that day, and that’s what he’s done everyday since. He’s gone all over this […]

I’m putting this out a little early to focus on my Patreon reward podcast called THE UNSTUCK PODCAST which comes out on Saturday–with a sneak preview on this podcast next Thursday!!  ANYWAY… In this episode, we’re talking about writing shit down to change your life.  If we want to add or drop a habit, make […]

The skill of creating a routine is much needed for F&B workers like us who can have some wacky, random-ass schedules!  But (you may be saying) I like spontaneity!  Most of us like some spontaneity, and we don’t have to give it up completely.  But here’s the thing:  if we can automate big chunks of […]

I could talk for ten straight hours about the weeds.  I used to have “waitmares” almost every time I slept.  And there’s so much that goes into it.  How skilled of a server you are, what your kitchen and bar are like, the layout of your restaurant, your clientele, and much much more. But what […]

In today’s episode, we’re talking about accepting “that” customer, you know, that customer who most servers would agree is a total asshole.  This is a topic near and dear to my heart because I wrote a book about a year ago on this topic called Taming the Asshole in your Section (available in electronic and […]

Today we’re talking about an important topic–making the choice between staying and putting up with a situation and moving on to (hopefully) greener pastures. We start by discussing the mental pre-work needed to make a good decision and then go through how to systematically make and evaluate your decision.  Then, we finish with typical thinking […]

OMG how many times can I say STORIES in one podcast. “Cyall meh, tell me your shitty serving stories!!” I’m going to keep being awkward until someone leaves me a voicemail! I promise I won’t answer the phone. (AWKWARD!)  It goes straight to voicemail. (346)268-7833 Today we’re talking about dread, and it’s going to be […]

In today’s episode, we’re talking about accepting that person you work with that just gets under your skin.  Maybe it’s your boss, who talks to you in a derogatory manner, that kitchen guy who always wants to give you shit for any small thing you ask for, or that server who never helps out. Co-workers […]

In this episode, we talk about the lovely queen of Phit-N-Phat, Corinne Crabtree!  She’s a fellow student from the Life Coach School and has been helping women lose weight for over ten years. Her approach is amazing.  Even though weight isn’t a struggle for me, I’ve co-opted her plan to help me get motivated in […]

In today’s episode, we discuss the importance of small changes when attempting to change your job and/or your life for the better. Small changes are important because 1. we need to get good a keeping commitments to ourselves 2. small changes can lead to more small changes which gives us momentum 3. small changes are […]

Today we’re talking about how the ideas of the groups around us affect the thoughts that tend to run through our minds on a daily basis. We need to become more aware of the ideas and beliefs being presented to us. We must be the ones to decide to think them on purpose or discard […]

In past episodes, we’ve discussed acceptance as it relates to things happening to us from “out there”.  Today, we’re going to change it up and talk about how to do something much harder–accept ourselves. To do this, we have to come to grips with past actions and choices and what these choices have created right […]

In this episode, we’re talking about small changes we can make to create healthy habits and how these changes can have a BIG impact on how we feel about our job, how we perform at work, and the choices we make in all areas of our lives. It’s about starting small and eventually seeing big […]

In order to change our actions, we must become more aware of what’s driving those actions, and if we look closely, often we see that what’s driving them is our feelings.  So today, I’m discussing a feeling that’s common for us servers and actually pretty common everywhere in the world.  And it’s really not a […]

This may sound weird but radical acceptance has to hit every little thing in your life.  So today I’m going to talk about one small thing most of us have to accept as servers.  That spot.  You know.  The one that sucks to physically inhabit.  It may be at a dish pit that’s too small […]

We start today’s lesson with a clip about how one of my co-workers is obsessed with the smoothie bowl!!  And then we discuss how our actions influence others and get us more of what we want.  We need to ask ourselves two simple questions.  What exactly do I want?  What actions will get it?  Then […]

How did it go? Did you pick one small thing to do this week? If not, you may be in need of some good old fashioned stick-to-itivness. And how do we get that? It helps to feel like sticking to it. And we can actually feel any way we want to feel. I’ve managed to […]

Today we’re reviewing what we’ve been discussing over the past 10 podcasts. Mainly, that in order to make more money, we have to increase our tops and/or our average tip per top to increase our total. If we want to be making more money, we must ask ourselves what actions will most likely lead to […]

Today we’re talking about cool shit

In this episode, I discuss the reasons why we all don’t just do better for ourselves…even when we really want to. And the reason is because we don’t feel like it.  We don’t take actions that we view as hard because they’re too much work, and, DAMN, we’re just too tired. But you know what? We […]

I did it!  I was under the gun and I managed to get it out today!! Ready to learn how to up your game at work?  Check out podcast #8. We discuss how to be more skillful and helpful at work and get more of what you want!  

In this episode, I discuss ways to make more tip money from the people that sit in your section.  To do that, your people have to spend more and want to tip you more.  You don’t want to miss my tips for for how to get them to tip, so you can make mo’ money! […]

Today we’re talking about how to wait on more people to make more money!  Some of  these tips are fairly obvious but can be hard to make ourselves feel like doing.  But I’m also going to share some things to try that you may not have thought of before.  Enjoy!  And make that cash this […]

Not the most fun of topics, I know, but much needed in this day and age.  In this episode, I talk about getting what we want without having to resort to being a liar and a cheetah.  lol Today we talk about funny compliments from Lyle.  He’s our lovable pizza guy and makes the most […]

In this episode, I break down the actions required to make more money in food & beverage and the questions we should be asking ourselves to take more effective action. Special thanks to Z for sharing how she interacts with tables (or doesn’t

Today we’re discussing the keys to happiness: Accepting random bad luck. Taking action when possible to change self and influence others. How to know when to accept and when to act. And Lauren tells us about a bitchy customer.  Thanks for sharing, Lauren!  

In today’s podcast we discuss: It is only action that changes things. My action is the only thing I control. My actions do two things: They directly change my life situation They influence others, whose actions often affect me. Shout out to Sarah for talking to us about tips and regulars!!

In this episode, I talk about my life as a server and how I came to be a server coach/commentator on all things food & bev. Special thanks to Sara for starting us off right with some positives about serving! My hope is that my work will help you see your job in a more […]