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In this episode Mikhail and Colin talk about dark patterns, different types of dark patterns and how marketers can recognize them, why companies use dark patterns, how to engage less in this type of manipulation, what to do if your company requires you to implement something you consider to be unethical and more.Colin M. Gray is an Associate Professor at Purdue University in the Department of Computer Graphics Technology and Associate Professor (by courtesy) in Learning Design & Technology in the Department of Curriculum and Instruction. They are program lead for an undergraduate major and graduate concentration in UX Design. They hold appointments as Guest Professor at Beijing Normal University and Visiting Researcher at Newcastle University.Colin holds a PhD in Instructional Systems Technology from Indiana University Bloomington, a MEd in Educational Technology from University of South Carolina, and a MA in Graphic Design from Savannah College of Art & Design. They have worked as an art director, contract designer, and trainer, and their involvement in design work informs their research on design activity and how design capability is learned. Colin's research focuses on the ways in which the pedagogy and practice of designers informs the development of design ability, particularly in relation to ethics, design knowledge, and learning experience. Their work crosses multiple disciplines, including human-computer interaction, instructional design and technology, design theory and education, and engineering and technology education.Resources:colingray.me darkpatterns.uxp2.comeverydayethics.uxp2.com
Associate Professor Colin M. Gray runs a research lab that maps and spreads information about dark patterns, aka manipulative design.Dark patterns are getting increasingly addictive, and yet many of us put up with them if we want something. The good news is that the legal community has started to take notice, and consumers are becoming more aware. Colin and I talk about the past, current and future state of dark patterns, including:The non-digital roots of manipulative design in the ad industryThe challenge of motivating businesses to stop using unethical designThe danger of brain science and how it can become a playbook for evil strategiesThe fine line between a playful brand voice and so-called asshole designColin M. Gray is an Associate Professor at Purdue University in the Department of Computer Graphics Technology and Associate Professor (by courtesy) in Learning Design & Technology in the Department of Curriculum and Instruction.Try our free UX writing courseConnect with Colin on LinkedInLearn more at darkpatterns.ux2pAlso mentioned:Asshole design on Reddit
So, what can we do about these dark patterns? Are there technical solutions to this problem? Or will this require regulations? Or perhaps we just need to train our engineers and consumers better? In part 2 of my interview with Dr. Colin Gray of Purdue University, we talk about some possible solutions to the dark patterns problem, as well as tips and tricks for avoiding them. Colin also shares several interesting resources for further study. Colin M. Gray is an Assistant Professor at Purdue University in the Department of Computer Graphics Technology. He is program lead for an undergraduate major and graduate concentration in UX Design. He holds a PhD in Instructional Systems Technology from Indiana University Bloomington, a MEd in Educational Technology from University of South Carolina, and a MA in Graphic Design from Savannah College of Art & Design. He has worked as an art director, contract designer, and trainer, and his involvement in design work informs his research on design activity and how design capability is learned. His research focuses on the ways in which the pedagogy and practice of designers informs the development of design ability, particularly in relation to ethics, design knowledge, and professional identity formation. Further Info: Colin’s home page: https://colingray.me Dark Patterns: https://darkpatterns.uxp2.com Dark Patterns (Brignull): https://darkpatterns.org/ Give Thanks: https://firewallsdontstopdragons.com/give-thanks-donate/ Rachel Maddow’s plea: https://www.nbcnews.com/feature/nbc-out/rachel-maddow-says-her-partner-has-covid-19-one-point-n1248375COVID-19 risk assessment tool: https://covid19risk.biosci.gatech.edu/ Facebook’s Social Contagion experiment: https://www.forbes.com/sites/kashmirhill/2014/06/30/facebook-only-got-permission-to-do-research-on-users-after-emotion-manipulation-study/Evil By Design: https://www.amazon.com/Evil-Design-Interaction-Lead-Temptation/dp/1118422147 Design Justice: https://design-justice.pubpub.org/ Data Feminism: https://data-feminism.mitpress.mit.edu/ Michael Sandel’s Justice course: http://justiceharvard.org/justicecourse/
Are you tired of being pestered to allow notifications or access to your location? Do you wonder why you have to give your credit card number in order to sign up for "free" trials? Why weren't you told about the shipping costs until the very last screen in the purchase process? Are you sure that you didn't intend to sign up for all those newsletters? You're not alone, and you're not simply being subjected to clever marketing. You've been the victim of dark patterns: specific, scientifically-proven techniques designed to favor shareholder value over user value. In part 1 of my interview with Dr. Colin Gray, we'll discuss all the ways in which we're being manipulated and why, as mere humans, we're horribly outmatched. Colin M. Gray is an Assistant Professor at Purdue University in the Department of Computer Graphics Technology. He is program lead for an undergraduate major and graduate concentration in UX Design. He holds a PhD in Instructional Systems Technology from Indiana University Bloomington, a MEd in Educational Technology from University of South Carolina, and a MA in Graphic Design from Savannah College of Art & Design. He has worked as an art director, contract designer, and trainer, and his involvement in design work informs his research on design activity and how design capability is learned. His research focuses on the ways in which the pedagogy and practice of designers informs the development of design ability, particularly in relation to ethics, design knowledge, and professional identity formation. Further Info: Dr. Colin Gray's home page: https://colingray.me Dark Patterns: https://darkpatterns.uxp2.com Dark Patterns (Brignull): https://darkpatterns.org/ Facebook’s Social Contagion experiment: https://www.forbes.com/sites/kashmirhill/2014/06/30/facebook-only-got-permission-to-do-research-on-users-after-emotion-manipulation-study/
Welcome to Episode 5 of The design discussion show. Please find the links for the papers mentioned in this episode Paper 1 - Colin M. Gray, Yubo Kou, Bryan Battles, Joseph Hoggatt, and Austin L. Toombs. 2018. The Dark (Patterns) Side of UX Design. Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems - CHI ’18: 1–14. https://doi.org/10.1145/3173574.3174108 Paper 2 - Colin M. Gray and Shruthi Sai Chivukula. 2019. Ethical Mediation in UX Practice. Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems - CHI ’19: 1–11. https://doi.org/10.1145/3290605.3300408 Paper 3 - Shruthi Sai Chivukula, Chris Watkins, Lucca McKay, and Colin M. Gray. 2019. “Nothing Comes Before Profit.” 1–6. https://doi.org/10.1145/3290607.3312863
Welcome to Episode 2 of The design discussion show. Another segment of "Research in Design". Paper 1 - Madison Fansher, Shruthi Sai Chivukula, and Colin M. Gray. 2018. #Darkpatterns. 1–6. https://doi.org/10.1145/3170427.3188553 Paper 2 - Aaron Steinfeld, John Zimmerman, Qian Yang, Jodi Forlizzi, and Alex Scuito. 2018. Investigating How Experienced UX Designers Effectively Work with Machine Learning. 585–596. https://doi.org/10.1145/3196709.3196730 Paper 3 - Rafal Kocielnik, Gary Hsieh, and Daniel Avrahami. 2018. Studies in Conversational UX Design. Springer International Publishing, Cham. https://doi.org/10.1007/978-3-319-95579-7