Application of psychological and physiological principles to engineering and design
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The most enjoyable part of doing the podcast is talking to a wide range of people who, regardless of their industry or role, share a common goal: making things better. At the end of the day, that's what it's all about. Sometimes we make things better by selling something people need. Other times, it's by teaching them something new, creating an art installation that moves them, designing a workplace where they feel fulfilled, or building tools that make tasks easier. Whatever the approach, the mission remains the same—to make things better.This simple goal can often get lost behind the different names our work has taken over time. Take “UX,” for example. It started as “Human Factors,” then became “Human-Computer Interaction,” and eventually evolved into “User Experience” and “Human-Centered Design.” Whatever the term, it all comes back to the same principle: improving lives. The more we keep that in mind, the better we understand what this work is truly about.There's a lot of talk today about creating a “Digital First” strategy. But perhaps we should think in terms of a Human First strategy—focusing on what people want, what they need, and how we can help close the gap. One of the great things about being a podcast host, educator, and thought leader in this space is providing the tools that help others create the tools people need.My guest on this episode of Experience by Design understands what it means to elevate human potential and create “human-powered excellence.” Terry Peters discovered his passion for computers and coding through his high school football coach. Over his 20+ year career, he has helped organizations shape their digital strategies through user research, systems design, and user-focused experiences. His systems perspective emphasizes the importance of employee experience within technological and digital design—prioritizing their voices to create solutions that truly make things better.We discuss Terry's journey into management information systems and eventually user experience. We explore the challenges of requirements gathering, the role of AI as a supportive tool in human-centered design (rather than a replacement), and Terry's work with Veracity, now part of RGP, where empathy is central to projects that impact employees' work and lives.Finally, we reflect on the ethos of user experience: improving people's lives and making things better. By integrating diverse perspectives, we can build tools that help people achieve that goal.Terry Peters on LinkedIn: https://www.linkedin.com/in/terry-peters-m-s-8198b61b/RGP: https://rgp.com/
L'ensemble des liens utiles : Besoin de former vos managers via notre Yaniro Leadership Program ? Prenez rendez-vous iciEnvie d'envoyer à vos managers la version auto-administrée de notre formation au management ? C'est ici : https://yanirowiki.co/kitEt pour retrouver les meilleures pratiques RH directement dans notre Yaniro Wiki c'est ici : https://yanirowiki.co/Bienvenue dans le podcast du HUMAN FACTOR by YANIRO, je m'appelle Alexis Eve et tous les mercredis je vais à la rencontre des Startups les plus véloces pour rentrer en détails dans les bonnes pratiques RH qui leur permet de faire du Facteur Humain un levier de croissance plutôt qu'un risque ! Le Human Factor ce n'est pas qu'un Buzzword, c'est aussi le nom de notre premier livre !Les clés de l'alignement entre associé.e.s, d'une organisation adaptée ou encore de la bonne relation à son travail, The Human Factor c'est 100 pages de retours terrain des plus belles startups et de bonnes pratiques actionnables.Vous pouvez contacter Lancelot d'Hauthuille et Daniel Lourenço sur LinkedIn.Ressources recommandées :Optimisez votre équipe : Les 5 dysfonctions d'une équipe de Patrick LencioniWho : The A Method for Hiring de Geoff Smart et Randy Street
Niall qualified as a doctor from Trinity College, Dublin in 1993. He trained as a surgeon in Belfast and received his FRCSI in 1997. He was a trainee in cardio-thoracic surgery working as an SHO in the Royal Victoria Hospital, Belfast before returning to Dublin where he worked as a registrar in the National Cardiac Surgery Unit in the Mater Hospital and Our Lady's Children's Hospital, Crumlin.He subsequently retrained as an airline pilot with Aer Lingus in 1999 and combined aviation with medicine by working as an Accident & Emergency doctor for six years before focusing fully on aviation. After operating as a co-pilot on both the European and Trans-Atlantic fleets, he qualified as a captain in 2010. He is currently operating out of their Manchester base on the Airbus A330 Trans-Atlantic fleet. In 2011, Niall formed Frameworkhealth Ltd, a company providing aviation-style safety training modified specifically for healthcare which draws on his thirty-five years of experience between both industries. The company has since evolved into Framework Safety Group Ltd. This project aims to share aviation's Safety Management System blended with Human Factors and Evolutionary Psychology with healthcare and other industries in order to address the huge issue of Adverse Events, usually caused by systemic faults but often blamed on the last individual to have touched the ball. Niall aims to encourage industries, especially healthcare to adopt a Just Culture, embed a systemic Human Factors approach and empower staff, patients and their families to speak up as part of the crew. His approach is based on the premise that technology and society have evolved faster in the last century than the human brain can accommodate so we need to adapt to account for this in order to reduce the number of adverse events. He has spoken at many conferences locally, nationally and internationally on the topic.Niall has contributed articles both to specialist journals and national newspapers such as The Irish Times. He has also given interviews for national television including RTE TV News and Virgin Media and has been interviewed several times on BBC Radio. In 2016, Niall was appointed an Expert Advisor to the Northern Ireland Executive's Dept of Health following a well received TEDx talk in Stormont's Great Hall.Niall cycled at national level for thirteen years and at pro-am international level for several years in the early 90s and was a member of Northern Ireland's Commonwealth Games panel. He subsequently worked as Medical Officer for both the Federation of Irish Cyclists (now Cycling Ireland) and the Ulster Cycling Federation. He also worked as a Race Doctor at international level for six years.In 2023, Niall had his first book, ‘Oops! Why Things Go Wrong' published which explored the increasingly topical issue of error across industry and society generally and most importantly, how to address it. The book is already in it's second print run after a higher than anticipated demand.The success of the book has led to many invitations from outside healthcare, hence Frameworkhealth's evolution into Framework Safety Group Ltd in recognition of this broadening scope.
In this episode of NucleCast, host Adam Lowther engages in a thought-provoking conversation with Rob Kittinger, a seasoned expert from Sandia National Labs. They delve into the critical role of human factors in nuclear safety and explore the intriguing dynamics of the AI race between the US and China. From the potential pitfalls of human error to the strategic implications of AI advancements, this episode offers a deep dive into the challenges and opportunities shaping our nuclear future. "Other examples of color vision affecting job safety can be found here: https://waggonerdiagnostics.com/pages/law-enforcement "Robert Kittinger, Ph.D. is a Senior Fellow at the National Institute for Deterrence Studies (NIDS). He spent nearly 10 years at Sandia National Laboratories, culminating in the Nuclear Threat Science department and working in Nuclear Emergency Support and Counterterrorism & Counter-Proliferation (CTCP). During his time at Sandia, he was also a 2017 graduate of the prestigious Weapon Intern Program (WIP).Before joining Sandia, Dr. Kittinger spent over five years as a civilian in the U.S. Navy and was part of a five-person tech startup, BookLamp, which was acquired by Apple in 2013. Following his tenure at Sandia, he served as a senior researcher at Amazon and currently holds the role of Chief Research Officer at a MedTech company.Socials:Follow on Twitter at @NucleCastFollow on LinkedIn: https://linkedin.com/company/nuclecastpodcastSubscribe RSS Feed: https://rss.com/podcasts/nuclecast-podcast/Rate: https://podcasts.apple.com/us/podcast/nuclecast/id1644921278Email comments and topic/guest suggestions to NucleCast@anwadeter.org
Digital Health Talks - Changemakers Focused on Fixing Healthcare
Joining us is Kristen Miller, Co-Director of MedStar Health's Center for Diagnostic Systems Safety and Scientific Director of their National Center for Human Factors in Healthcare. As healthcare organizations invest billions in AI technologies, Kristen's research reveals that human factors engineering - the science of how humans interact with complex systems - determines whether AI becomes a safety enhancer or safety hazard, whether patients embrace or resist these tools, and whether healthcare teams achieve promised efficiencies or face new workflow disruptions.Kristen Miller, Scientific Director, MedStar Health National Center for Human Factors in HealthcareMegan Antonelli, Chief Executive Officer, HealthIMPACT Live
We're joined by Dan Rickards for an honest and insightful conversation about what effective change leadership really looks like now: not top-down communication, not rigid plans, but trust, transparency, and two-way dialogue. Because people don't resist change - they resist being changed without a voice.
The episode discusses the increasing complexity of endpoint security, driven by the rapid proliferation of devices due to remote work, BYOD policies, and the rise of shadow IT. Data indicates that shadow IT has surged by 59% since remote work became mainstream, with nearly half of cyberattacks linked to these unauthorized applications. Managed Service Providers (MSPs) are facing challenges in managing this expanded attack surface, as traditional security measures often fail to account for the multitude of devices and applications that employees use outside of corporate oversight.Panelists highlight that the lack of visibility and management of these endpoints creates significant blind spots, making organizations vulnerable to attacks. The conversation emphasizes the importance of understanding the various types of endpoints, including IoT devices and SaaS applications, which can often be overlooked. Additionally, the discussion touches on the role of human factors in security, noting that employees frequently bypass official channels to install their own tools, further complicating the security landscape.The episode also addresses the issue of tool sprawl, where MSPs may utilize an excessive number of security tools, leading to alert fatigue and operational inefficiencies. With some organizations reportedly using up to 40 different security solutions, the panelists argue for a more streamlined approach to security management. They suggest that consolidating tools can enhance efficiency and improve response times to incidents, ultimately benefiting both MSPs and their clients.For MSPs and IT service leaders, the key takeaway is the necessity of implementing a layered security strategy that includes comprehensive visibility, effective management of endpoints, and robust employee training. By prioritizing these elements, organizations can better protect themselves against the evolving threat landscape and ensure a more resilient operational framework.
The fourth industrial revolution is upon us in every way. Technologies, such as Artificial Intelligence, are growing up fast. So too must the humans that deploy and use it. Evolution is usually a slow process, yet businesses around the world must quickly reconfigure the way they work to gain the advantages that technology can afford. In this episode three experts join Tom to look at the human part of tech transformation, how we are adapting to work alongside tech such as AI, and how organisations are transforming their business operations to best adapt to the current and future needs of a tech savvy workforce. They are, Natalie Douglas, CFO at Liberty Blume, Professor Ashley Braganza, Chair in Business Transformation and Founder of Brunel University's Centre for Artificial Intelligence and Kevin Frechette, Co-Founder and CEO of Fairmarkit.Sources: FT ResourcesThis content is paid for by Liberty Blume and is produced in partnership with the Financial Times' Commercial Department. The views and claims expressed are those of the guests alone and have not been independently verified by The Financial Times. Hosted on Acast. See acast.com/privacy for more information.
An Nguyen from Expert Service Provider S-E-A discusses how Human Factors Analysis is typically conducted and how it is used in forensic investigations.
The Cybersecurity Landscape in Austin In this episode, Alison Dixon shares insights into the fast-evolving cybersecurity environment in Austin, Texas. She discusses the rising importance of protecting both personal and corporate data amid growing cyber threats, emphasizing the dual challenge of convenience versus protection. Alison and Michael explore how AI complicates the landscape—accelerating innovation but also introducing new vulnerabilities. They underscore the urgent need for smarter, password-free security solutions and thoughtful tech adoption that prioritizes user safety. AI Integration with Intention Michael and Alison explore the importance of deliberate, strategic integration of AI into business operations. They agree that AI should serve genuine business value, not simply act as a marketing add-on. Clear processes and structured systems must precede AI adoption to avoid inefficiencies. Michael points out that transparency in AI systems, such as chatbots identifying themselves and providing human contact options, can significantly enhance customer trust. Both emphasize the need for balance, restraint, and purpose when embracing new technologies. Balancing AI Budgets and Cybersecurity Priorities The conversation turns to the tension between investing in AI and maintaining strong cybersecurity foundations. Alison warns that over-investing in AI while cutting cybersecurity budgets increases the risk of attacks like phishing and ransomware. Michael shares a real-life story about a senior manager's phone hack that illustrates the importance of vigilance and response protocols. Alison reinforces the need for proactive defenses and risk-reduction strategies rather than reactive training. AI Voice Scams and Public Awareness Michael recounts a growing trend of AI-driven voice scams, where criminals mimic loved ones' voices to exploit victims. He shares a case involving an elderly Toronto couple who lost nearly $100,000 to a voice fraud scheme, stressing the importance of using family “safe words” to verify identity. The discussion underscores how easily anyone—public figure or private citizen—can become a target, highlighting the growing sophistication of AI misuse. Human Factors and Preventive Strategies Alison and Michael discuss why human behavior remains the weakest link in cybersecurity. They argue that education alone is insufficient and that organizations should focus on eliminating risk exposure through stronger systems and policies. Practical steps such as multi-factor authentication, unique passwords, and an “assume it's fake” mindset can dramatically reduce vulnerability. Alison notes that leadership accountability and proactive system design are the true foundations of digital safety. The Role of Two-Factor Authentication and Holiday Vigilance In closing, Michael and Alison revisit the vital role of two-factor authentication (2FA). While it adds a few extra seconds to login, they agree it is a small price for peace of mind. They also caution that the holiday season often brings a spike in cyberattacks, as people let their guard down. Their message is clear: cybersecurity is not just about technology—it's about disciplined habits, awareness, and making security a leadership priority. Alison Dixon, the Chief Customer Experience Officer at Portnox, a leading zero trust network access control platform. Alison is at the forefront of shaping how technical, high-stakes industries like cybersecurity can deliver world-class customer experiences. With a background that spans HR, Sales Enablement, and IT, she brings a uniquely holistic view to customer success—balancing strategy, empathy, and execution. At Portnox, she's led the charge in transforming onboarding into a competitive advantage, expanding CX beyond support, and building programs that reduce churn and drive long-term value. LinkedIn: https://www.linkedin.com/in/alison-dixon-msod/
In this episode of Clover, I sit down with my former teammate Jordan Lea, now VP of Customer Experience at Plum, to talk about bold career leaps, people-first leadership, and building a meaningful career on your own terms. Jordan shares her journey from a tiny town in North Carolina with dirt roads and cornfields to moving to New York City with no job lined up, flying standby for interviews, taking an unpaid internship in fashion, becoming employee #5 at a fashion tech startup, and eventually finding her sweet spot in HR tech and customer experience.We dig into what it really looks like to grow up inside startups; wearing every hat, building resilience, and learning to say “give me whatever you've got” instead of “that's not my job.” Jordan talks about how she evaluates new opportunities by looking beyond the job description and title to the company's mission, timing in her personal life, and whether there's true alignment with what she cares about. We also get into culture (beyond the buzzword), psychological safety, and her “skill vs. will” framework for coaching and developing people. She shares practical advice for women who feel boxed in or underestimated at work, how to make intentional career pivots into new industries, and how AI can actually free CX teams to be more human, not less.You'll hear us talk about:Taking big leaps: moving to a new city with no safety net, changing industries, and asking “What's the worst that could happen?”Startups as a career accelerator: why being early-stage employee #5 shaped her leadership, adaptability, and ability to “Sherpa” others through growth.Skill vs. will: how she decides when to invest in someone's potential versus when there's a true mismatch.Building real culture: trust, authenticity, and psychological safety as non-negotiables, not just slide-deck values.Career pivots with intention: how to research new fields, show up prepared to conversations, and decide if an opportunity is a “go” or “no-go” for your life.AI + Customer Experience: using AI to streamline the boring parts so humans can focus on relationships, storytelling, and proactive support.Her surprisingly fun productivity hack (involving a giant medicine ball) If you're a woman in leadership, or aspiring to be one, who feels ready for your next leap but isn't sure what it looks like yet, this conversation with Jordan will give you both the mindset and the practical tools to start moving.Connect with Jordan on LinkedIn!
In this episode of Aviation News Talk, we begin with the developing details In this episode of Aviation News Talk, Max sits down with renowned safety expert Dr. Todd Conklin to explore some of the most important aviation safety lessons pilots can learn from Human & Organizational Performance (HOP)—a framework rooted in human factors, systems thinking, and the realities of how people actually perform in complex environments. Todd's work has shaped safety programs across multiple high-risk industries, and in this episode he explains how these ideas translate directly to aviation, both for professional pilots and general aviation flyers. Todd begins by reframing how pilots should think about safety. Safety is not a static condition or something you "have" because you passed a checkride; instead, safety is a capacity, similar to fuel, that must be built, protected, and constantly replenished. This capacity includes time to think, margin for error, resilience, and the ability to recover when something goes wrong. When pilots allow that capacity to shrink—through rushed planning, complacency, or pressure—they lose the very buffer that keeps small mistakes from becoming accidents. Max and Todd dive into the first HOP principle: people make mistakes. This simple truth is foundational in human factors but often overlooked in aviation culture. Many pilots implicitly believe that if they just try hard enough, they can deliver perfect performance, yet every flight includes small deviations and errors. The key isn't eliminating mistakes—it's ensuring the system has enough margin so those mistakes don't cascade into failures. This leads to the second principle: blame fixes nothing. Todd explains that blaming pilots for errors obscures the real question: What conditions made that mistake possible? Max shares an example from a flight club where an accident prompted a search for someone to blame. Todd counters that meaningful safety improvement comes from understanding system interactions rather than assigning fault. They then discuss the third HOP principle, learning is vital. High-reliability organizations routinely debrief their successes—not just failures—because the same system dynamics that allow a successful flight may also allow a failure under slightly different conditions. Todd notes that curiosity is one of a pilot's most important safety tools; pilots who continuously seek to understand their environment develop stronger mental models and better decision-making under pressure. The conversation then moves into one of the most powerful HOP principles: context drives behavior. Todd explains that people behave differently depending on the setting, expectations, and formality of the environment. Airline pilots operate within a highly formalized culture—uniforms, checklists, cockpit procedures, and CRM—that creates predictable behavior and reduces variability. GA pilots, by contrast, have to formalize their own environment, since they don't benefit from the same structure. Simple habits, like always dressing appropriately, using a structured briefing, or maintaining personal minimums, help create a context that supports safer flying. Finally, Todd discusses the last major HOP principle: how leaders respond matters. For pilots, this includes how they respond to their own errors, near-misses, and close calls. Near-misses, Todd says, are "gifts"—accidents without consequences—that provide an ideal opportunity to identify weak controls or missing margin. He distinguishes between near-miss good, where robust controls allowed recovery, and near-miss lucky, where the pilot simply avoided disaster by chance. Both are important signals, and both must be studied with honesty and without blame. Todd brings these concepts to life with vivid examples, including his well-known "Kenny the Alligator Wrestler" story and his experience working with Admiral John Meyer and the U.S. Navy's aircraft carrier operations. Through cross-training, structured practice, and better system understanding, the Navy dramatically reduced ground-handling incidents on carrier decks—reinforcing how resilience and margin must be intentionally built into high-risk operations. Max and Todd close by emphasizing that aviation safety advances through learning, innovation, curiosity, and margin, not perfection. For pilots, this means consistently planning ahead, making conservative decisions, building buffer into every phase of flight, and embracing the idea that mistakes are inevitable—but accidents don't have to be. This episode equips pilots with a deeper understanding of human factors, risk management, and the practical application of HOP principles, offering a richer, more realistic framework for staying safe in today's increasingly complex flying environment. If you're getting value from this show, please support the show via PayPal, Venmo, Zelle or Patreon. Support the Show by buying a Lightspeed ANR Headsets Max has been using only Lightspeed headsets for nearly 25 years! I love their tradeup program that let's you trade in an older Lightspeed headset for a newer model. Start with one of the links below, and Lightspeed will pay a referral fee to support Aviation News Talk. Lightspeed Delta Zulu Headset $1199 HOLIDAY SPECIALNEW – Lightspeed Zulu 4 Headset $1099 Lightspeed Zulu 3 Headset $949Lightspeed Sierra Headset $749 My Review on the Lightspeed Delta Zulu Send us your feedback or comments via email If you have a question you'd like answered on the show, let listeners hear you ask the question, by recording your listener question using your phone. Mentioned on the ShowBuy Max Trescott's G3000 Book Call 800-247-6553 Video of the Week: Kenny the Alligator Wrestler Dr. Todd Conklin's website Dr. Conklin's book: Pre-Accident Investigations Dr. Todd Conklin's podcast: Pre-Accident Investigations Check out our recommended ADS-B receivers, and order one for yourself. Yes, we'll make a couple of dollars if you do. So You Want To Learn to Fly or Buy a Cirrus seminars Online Version of the Seminar Coming Soon – Register for Notification Get the Free Aviation News Talk app for iOS or Android. Check out Max's Online Courses: G1000 VFR, G1000 IFR, and Flying WAAS & GPS Approaches. Find them all at: https://www.pilotlearning.com/ Social Media Like Aviation News Talk podcast on Facebook Follow Max on Instagram Follow Max on Twitter Listen to all Aviation News Talk podcasts on YouTube or YouTube Premium "Go Around" song used by permission of Ken Dravis; you can buy his music at kendravis.com If you purchase a product through a link on our site, we may receive compensation.
Sean Iannuzzi, Global AI CoE Leader at NewRocket, where he is leading the development of Agentic AI and autonomous enterprise architectures that help organizations scale … Read more The post Why AI Transformations Fail When Companies Overlook the Human Factor appeared first on Top Entrepreneurs Podcast | Enterprise Podcast Network.
L'ensemble des liens utiles : Besoin de former vos managers via notre Yaniro Leadership Program ? Prenez rendez-vous iciEnvie d'envoyer à vos managers la version auto-administrée de notre formation au management ? C'est ici : https://yanirowiki.co/kitEt pour retrouver les meilleures pratiques RH directement dans notre Yaniro Wiki c'est ici : https://yanirowiki.co/Bienvenue dans le podcast du HUMAN FACTOR by YANIRO, je m'appelle Alexis Eve et tous les mercredis je vais à la rencontre des Startups les plus véloces pour rentrer en détails dans les bonnes pratiques RH qui leur permet de faire du Facteur Humain un levier de croissance plutôt qu'un risque ! Le Human Factor ce n'est pas qu'un Buzzword, c'est aussi le nom de notre premier livre !Les clés de l'alignement entre associé.e.s, d'une organisation adaptée ou encore de la bonne relation à son travail, The Human Factor c'est 100 pages de retours terrain des plus belles startups et de bonnes pratiques actionnables.Vous pouvez contacter Claude sur LinkedIn et vous renseigner ici sur le Cercle Phoenix DRH.Ressources recommandées par Claude :Green RH de Michel Barabel - pour repenser la convergence entre RSE et RHLes ouvrages de Boris Cyrulnik - pour une approche philosophique des sciences socialesL'Assassin royal de Robin Hobb - pour les amateurs de fantasy
L'ensemble des liens utiles : Besoin de former vos managers via notre Yaniro Leadership Program ? Prenez rendez-vous iciEnvie d'envoyer à vos managers la version auto-administrée de notre formation au management ? C'est ici : https://yanirowiki.co/kitEt pour retrouver les meilleures pratiques RH directement dans notre Yaniro Wiki c'est ici : https://yanirowiki.co/Bienvenue dans le podcast du HUMAN FACTOR by YANIRO, je m'appelle Alexis Eve et tous les mercredis je vais à la rencontre des Startups les plus véloces pour rentrer en détails dans les bonnes pratiques RH qui leur permet de faire du Facteur Humain un levier de croissance plutôt qu'un risque ! Le Human Factor ce n'est pas qu'un Buzzword, c'est aussi le nom de notre premier livre !Les clés de l'alignement entre associé.e.s, d'une organisation adaptée ou encore de la bonne relation à son travail, The Human Factor c'est 100 pages de retours terrain des plus belles startups et de bonnes pratiques actionnables.Vous pouvez contacter Régis sur LinkedIn et découvrir son académie de formation au Lean.Ressources recommandées par Régis :Le livre Learning to Scale de Régis MedinaL'Institut Lean France et ses événements gratuitsRetrouvez également les anciens épisodes de ce podcast sur ce sujet :Mettre en place la méthode Lean avec Jonathan Vidor, Président Fondateur de JVWEBLe Lean Management pour développer les équipes avec Marie Moulinié, Chief Growth Officer chez THEODO
This interview was recorded for GOTO Unscripted.https://gotopia.techJessica Kerr - Engineering Manager of Developer Relation at Honeycomb.io & SymmathecistDiana Montalion - Systems Architect, Mentrix Founder & Author of "Learning Systems Thinking"RESOURCESJessicahttps://bsky.app/profile/jessitron.bsky.socialhttps://linkedin.com/in/jessicakerrhttps://www.twitch.tv/jessitronicahttps://jessitron.comDianahttps://bsky.app/profile/dianamontalion.comhttps://www.linkedin.com/in/dianamontalionhttps://montalion.comhttps://learningsystemsthinking.comDESCRIPTIONSystems architect Diana Montalion and engineering manager Jessica Kerr cut through the AI coding hype to explore what these tools actually do well - and where they have room for improvement. Moving beyond the "AI will replace developers" narrative, they reveal how AI assistants excel at the tedious work of typing, scaffolding, and error handling while remaining surprisingly bad at the nuanced thinking that experienced developers bring to complex systems.Their discussion illuminates a more mature relationship with AI tools: one where developers maintain agency over design decisions while leveraging AI's strengths in automation, synthesis, and rapid prototyping. The result is a pragmatic roadmap for using AI to amplify human expertise rather than replace it.RECOMMENDED BOOKSDiana Montalion • Learning Systems Thinking • https://amzn.to/3ZpycdJAndrew Harmel-Law • Facilitating Software Architecture • https://amzn.eu/d/5kZKVfUDonella H. Meadows • Thinking in Systems • https://amzn.to/3XtqYCVYu-kai Chou • Actionable Gamification • https://amzn.to/45D8bHAInspiring Tech Leaders - The Technology PodcastInterviews with Tech Leaders and insights on the latest emerging technology trends.Listen on: Apple Podcasts SpotifyBlueskyTwitterInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
We're joined by Dr. Nancy Doyle for a thoughtful and inspiring conversation about what true inclusion looks like — and how forward-thinking organizations are reimagining hiring, culture, and leadership to embrace neurodiverse talent. Whether you're in HR, leadership, or simply passionate about equity and inclusion, this conversation is for you.
In this week's Monday News Drop, co-hosts Bo Brabo and Luke Carignan get real about the future of HR — and why the next evolution of workforce planning is already here.From predictive analytics and skills ontologies to workplace flexibility and AI, Bo and Luke dig into what every HR leader should be thinking about as technology reshapes hiring, training, and team performance.This episode isn't just theory — it's a candid conversation about how data can help HR move from reacting to predicting, and from managing to truly leading.
Human Factors in Healthcare AI: Where Patient Safety Meets Real-World Implementation Joining us is Kristen Miller, Co-Director of MedStar Health's Center for Diagnostic Systems Safety and Scientific Director of their National Center for Human Factors in Healthcare. As healthcare organizations invest billions in AI technologies, Kristen's research reveals that human factors engineering - the science of how humans interact with complex systems - determines whether AI becomes a safety enhancer or safety hazard, whether patients embrace or resist these tools, and whether healthcare teams achieve promised efficiencies or face new workflow disruptions. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
This interview was recorded for GOTO Unscripted.https://gotopia.techRead the full transcription of this interview here:https://gotopia.tech/articles/388Meri Williams - CTO at Pleo & Advisor at Skiller Whale & Kindred CapitalCharles Humble - Freelance Techie, Podcaster, Editor, Author & ConsultantRESOURCESMerihttps://x.com/Geek_Managerhttps://github.com/geekmanagerhttp://blog.geekmanager.co.ukCharleshttps://bsky.app/profile/charleshumble.bsky.socialhttps://mastodon.social/@charleshumblehttps://conissaunce.comLinkshttps://blog.container-solutions.com/managing-remote-teams-in-scaling-organisationsDESCRIPTIONJoin us in a conversation with Meri Williams, an experienced CTO who has led technology teams from 30 to 300 people across organizations.In this candid discussion, Meri shares their journey from reluctant manager to seasoned leader, revealing hard-won insights about scaling teams, avoiding the "Google trap" of copying big tech practices inappropriately, and why investing in onboarding can make or break your organization.With refreshing honesty about management mistakes and the ongoing importance of diversity in building products that serve everyone, this conversation offers practical wisdom for anyone navigating the world of tech leadership.RECOMMENDED BOOKSMeri Williams • The Principles of Project Management • https://amzn.to/4lj5B1GTom DeMarco & Tim Lister • Peopleware • https://amzn.to/3KJmFOqMarcus Buckingham & Gallup Organization • First, Break All the Rules • https://amzn.to/40xpppIDaniel H. Pink • Drive: The SurpriInspiring Tech Leaders - The Technology PodcastInterviews with Tech Leaders and insights on the latest emerging technology trends.Listen on: Apple Podcasts Spotify Canada NowBold ideas with the people shaping Canada's next chapter.Listen on: Apple Podcasts SpotifyBlueskyTwitterInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!
In this episode, Kev and Tracey are joined by Dr. Lisa Dorn—Associate Professor of Driver Behaviour at Cranfield University and author of The Official DVSA Guide to Better Driving—to explore the psychology behind driving anxiety and confidence.We chat about:How anxiety impacts driving performance, regardless of your level of experienceThe human brain, emotions, and why anxious thoughts can hijack your drivingPractical tips for building confidence and changing limiting beliefs behind the wheelWhile listening to this episode, ask yourself:How do your thoughts and feelings affect your driving experience?What situations behind the wheel make you feel most anxious?What's one positive thing you can remind yourself of the next time you drive?PsyDrive Website: https://www.psydrivegroup.com/Find out more about how we can help transform the way you feel about driving and follow us on social media:The Drive Calm Journal:A Twelve-Week Prompt Journal for Anxious Drivers - available to buy in all formats on Amazon: https://amzn.eu/d/hdrzRKjGet help from Kev and Tracey at Confident Drivers:Sign up for our free weekly newsletter that includes a tip of the week plus the latest news and podcast episode: Sign up HereTry one of our most popular tools, the Confident Drivers Coaching Wheel, to help you identify your driving strengths and weaknesses and see if you are driving test-ready: https://confident-drivers.newzenler.com/courses/coachingwheel-testreadyAre you ready to stop the search on social media and start taking action to overcome your driving concerns? Our Nervous Drivers Calming Kit has the online tools and video guides you need to master your driving anxiety. Get immediate access, starting from just £27Nervous Drivers Calming Kit: https://confident-drivers.newzenler.com/courses/nervous-drivers-calming-kitDo you know that you would like some individual support from us, to create a personalised plan with our help and added accountability to take action? Then our Driving Confidence coaching will help, we offer four different levels of help to suit your needs.One-to-One Driving Confidence Coaching:https://www.confidentdrivers.co.uk/drivingconfidencecoachingLeave us a Tip / Buy us a coffee:https://driving-confidence-podcast.captivate.fm/supportFollow or contact us on Social Media:Facebook: https://www.facebook.com/confidentdriver/Instagram: https://www.instagram.com/confidentdrivers/YouTube: https://www.youtube.com/channel/UCtVucIvyC_2AX33zNL7-yoQPodcast NewsletterIf you would like us to keep you
L'ensemble des liens utiles : Besoin de former vos managers via notre Yaniro Leadership Program ? Prenez rendez-vous iciEnvie d'envoyer à vos managers la version auto-administrée de notre formation au management ? C'est ici : https://yanirowiki.co/kitEt pour retrouver les meilleures pratiques RH directement dans notre Yaniro Wiki c'est ici : https://yanirowiki.co/Bienvenue dans le podcast du HUMAN FACTOR by YANIRO, je m'appelle Alexis Eve et tous les mercredis je vais à la rencontre des Startups les plus véloces pour rentrer en détails dans les bonnes pratiques RH qui leur permet de faire du Facteur Humain un levier de croissance plutôt qu'un risque ! Le Human Factor ce n'est pas qu'un Buzzword, c'est aussi le nom de notre premier livre !Les clés de l'alignement entre associé.e.s, d'une organisation adaptée ou encore de la bonne relation à son travail, The Human Factor c'est 100 pages de retours terrain des plus belles startups et de bonnes pratiques actionnables.Vous pouvez contacter Johann sur LinkedInRessources recommandées par Johann :L'outil Figures pour la gestion des comp&benLe site Stack.tech pour la curation d'outils RH
Welcome to the first episode of the new season! This time, we're chatting to Detlef Gysau (PERFECO) about digitalisation and automation. Following the success of the EC Conference in Cologne, we will be exploring how mindset and the human factor affect the transition to a digital-driven industry.
NC State University sold out 700 tickets in just two days when they brought Alton Brown to campus, but that was only the beginning. Nash Dunn and Allie Bloom Whitley share how NC State's College of Humanities and Social Sciences transformed a single keynote into a year-long initiative that engages students, alumni, donors, and faculty across multiple touchpoints. Discover the tactical framework behind "The Human Factor" speaker series and why your next keynote should be more than just a one-night event.Guest Names: Nash Dunn, Director of Communications and Marketing, College of Humanities and Social Sciences, NC State University Allie Bluhm-Whitley, Assistant Director of Communications, College of Humanities and Social Sciences, NC State University Guest Socials: Nash: https://www.linkedin.com/in/nashdunn/ Allie: https://www.linkedin.com/in/alliebluhm/Guest Bios:Nash: Nash Dunn is the director of communications and marketing for NC State University's College of Humanities and Social Sciences. He leads a creative team that develops strategies and content to showcase the impact of the humanities and social sciences, attract students, and inspire support. Most recently, his team launched The Human Factor, a premier speaker series exploring the human side of today's global challenges.Allie: Allie Bluhm-Whitley is the assistant director of communications for NC State University's College of Humanities and Social Sciences. She aides in promoting the strategic goals of the college internally while helping communicate the value of humanities and social sciences to external audiences. - - - -Connect With Our Host:Safaniya Stevensonhttps://www.linkedin.com/in/safaniyastevenson/ About The Enrollify Podcast Network:Talking Tactics is a part of the Enrollify Podcast Network. If you like this podcast, chances are you'll like other Enrollify shows too! Enrollify is made possible by Element451 — The AI Workforce Platform for Higher Ed. Learn more at element451.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Listen now to learn:00:00 – Intro:02:35 – What Is Generative AI (Really)?06:04 – Compliance Concerns & Data Privacy:14:20 – Can You Trust AI to Run Your Practice?18:09 – Data Is the New Asset Class:22:19 – Trust, Credibility & the Human Factor:27:11 – The Future of Work in Financial Services:31:05 – Final Thoughts: Trust But Verify:Learn more about our companies and resources:-Elite Consulting Partners | Financial Advisor Transitions: https://eliteconsultingpartners.com-Elite Marketing Concepts | Marketing Services for Financial Advisors: https://elitemarketingconcepts.com-Elite Advisor Successions | Advisor Mergers and Acquisitions: https://eliteadvisorsuccessions.com-JEDI Database Solutions | Technology Solutions for Advisors: https://jedidatabasesolutions.com Listen to more Advisor Talk episodes: https://eliteconsultingpartners.com/podcasts/
Ben Brady breaks down Blackstone's latest investment outlook and what it means for the real estate industry in the era of artificial intelligence.While AI continues to dominate global conversations about disruption, Ben explores a fresh perspective—how Blackstone's “picks and shovels” philosophy reveals where the real changes will occur. Drawing parallels between the airline industry's innovation-versus-profit paradox and today's AI boom, he unpacks which sectors are likely to be revolutionized and which will quietly fade away.More importantly, Ben brings it home to real estate: identifying the rule-based businesses that are most at risk of automation—like title, escrow, mortgage, and appraisal—and why the agent relationship remains irreplaceable. His key takeaway? Real estate is not a rules-based business; it's a human-based one.If you've been wondering how AI will shape your role, this episode will reset your mindset on where the real opportunities lie—and remind you that the agent-client relationship is the ultimate advantage no algorithm can replicate.Timestamps & Key Topics[00:00:00] – Blackstone's AI Investment Outlook Explained[00:01:15] – The “Picks and Shovels” Analogy: Who Profits from Disruption[00:03:20] – Why the Airline Industry is a Cautionary Tale for AI[00:04:50] – Blackstone's Focus on Chips, Data, and Energy[00:05:40] – Rule-Based Industries and Their Risk of Automation[00:07:10] – Can Real Estate Be Automated? The Human Factor[00:08:30] – The Future of Escrow, Title, and Appraisal Jobs[00:10:00] – Why Relationships Will Always Outperform Systems[00:10:45] – The Real Estate Industry's Hidden Strength: Emotion and Trust
This blog podcast unpacks an article titled "Beyond the Summit: Why Human Factors and Crew Resource Management Matter in Expeditions," written by Ryan Atkinson on 22 September 2025. Ryan asserts that while competence and experience are crucial for expeditions, human factors (HF), the psychological, social, and organisational influences on performance are often the difference between success and disaster. Ryan highlights that stressors like fatigue, ambition, and cognitive biases like Groupthink and Social Proof amplify risk in extreme environments, citing the Tunnel Creek avalanche as an example. To mitigate these risks, the author advocates for the adoption of Crew Resource Management (CRM), an aviation-inspired safety framework focusing on practices like closed-loop communication, checklists, shared situational awareness, and flattened authority gradients. Ultimately, successful expedition teams must evolve from fragile flash teams into structured evolved teams that prioritise collective safety through understanding human limitations and working together. You can read Ryan's blog here: https://ryanatkinson.tv/2025/09/22/beyond-the-summit-why-human-factors-and-crew-resource-management-matter-in-expeditions/
Here's the problem: AI is evolving faster than most organizations can keep up — and the risks of falling behind are real.In this episode, futurist and researcher Mike Courtney, CEO of Aperio Insights, joins IISE's David Brandt to explore how industrial and systems engineers can lead through the AI revolution. From balancing innovation with ethics to building systems that keep “humans in the loop,” this conversation reveals how to harness AI's power without losing our human advantage.Full episode available October 28.
Guest: Kelly Bonn — Navy veteran, retained executive recruiter, executive coachLocation: The Centre Club, TampaEpisode in a sentenceFrom small boats in the Med to C-suite searches in boardrooms, Kelly unpacks modern hiring, executive presence, and why your LinkedIn should teach—not trumpet.What we coverKelly's Navy path (Italy, small boats unit, coxswain/engineer) and the through-line to recruitingRetained search vs. contingency—and why “human” beats “process”Branding that works: educational posts, clear profile, and consistent presencePosting cadence/windows that reach senior decision makersBuilding a talent flywheel with employee advocates (and how to bonus them)Interviewing that actually reveals judgment and fit (ditch lazy behavioral scripts)Diversifying revenue streams so a weird year doesn't sink youWhy the job market feels strange—and the signals it's warmingPlaybook & TacticsIntro line: “I'm an executive coach and a headhunter. I help companies hire and leaders land.”Three questions to ask in interviews:“What would your current manager say about you?”“What did you like most/least about your last role?”“What's the biggest challenge in the first 90 days here?”LinkedIn content rule: educate > advertise. Case-style posts win.Best posting windows (for exec audiences): Sun late AM/early PM; Mon late PM; Tue late AM.Book pick: Captivate — Vanessa Van Edwards.Offers & ResourcesKelly's giveaway: Executive Bio + 1 hr coaching (leadership/job search) or hiring-manager interview training.Services: retained search (Sr. Director → C-suite), executive coaching, resumes/executive bios, LinkedIn optimization.Keep up with usTampa: monthly third-Tuesday meetups at The Centre ClubClearwater: monthly wellness workoutsMessage “TAMPA” to get reminders and invites.
Just in time for Cybersecurity Awareness Month, Pete and Julie welcome cybersecurity experts, Serket-Tech Founder & CEO Dante Jackson and CTO/CISO Robert Igarashi, for a candid conversation on protecting HR and payroll operations from digital threats and bad actors! Drawing from their unique backgrounds in federal law enforcement and financial services, Dante and Robert share why cybersecurity shouldn't just be for enterprise organizations, how to make your company a "hard target," and why employees are both your greatest vulnerability and best defense against cyber-attacks. They talk threat detection, the challenges of BYOD policies, and why every HR leader needs a seat at the table for cybersecurity tabletop exercises. Plus, practical steps for building security-minded cultures and how to move from reactive to proactive security postures. Connect with Dante & Robert: Dante: https://www.linkedin.com/in/dante-jackson/ Robert: https://www.linkedin.com/in/robert-igarashi-mba-cissp-0b18967/ About Serket Tech Security: https://serkettech.com/ Serket Tech FB: https://www.facebook.com/serkettech?mibextid=LQQJ4d Digital Twins explained: https://www.nvidia.com/en-us/glossary/digital-twin/ Connect with the show: LinkedIn: http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0 @PeteTiliakos @JulieFer_HR BlueSky: @hrpayroll2o.bsky.social YouTube: https://www.youtube.com/@HRPAYROLL2_0
An Nguyen from Expert Service Provider S-E-A discusses how Human Factors Analysis is typically conducted and how it is used in forensic investigations. Learn more about your ad choices. Visit megaphone.fm/adchoices
An Nguyen from Expert Service Provider S-E-A discusses how Human Factors Analysis is typically conducted and how it is used in forensic investigations.
Much of the world around us—our workplaces, products, and public spaces—was never designed with everyone in mind. That oversight can create barriers, limit performance, and even put people at risk. But when ergonomics meets universal design, inclusion becomes innovation.In this episode of Problem Solved: The IISE Podcast, we hear from two leading voices in human factors and ergonomics: Bobbie Watts, past president of IISE's Applied Ergonomics Society, and Anuja Patil, current president and risk control director at CNA Insurance.Together, they unpack how universal design principles are reshaping the way we work, build, and live—from accessible workplaces and flexible production lines to AI-powered safety systems and healthcare environments designed for all.
A reading of the Instrument Flying Handbook (IFH) Chapter 3. Checkout: www.wifiCFI.com for more audiobook readings and:STUDY COURSES (click any to try free!)Private Pilot >Instrument Rating >Commercial Pilot >CFI Study Course > CFII Study Course > Multi Engine Add-On > CHECKRIDE LESSON PLANS (click any to try free!)CFI Lesson Plans >CFII Lesson Plans > MEI Add-On Lesson Plans >TEACHING COURSES (click any to try free!)Teach Private Pilot >Teach Instrument Rating >Teach Commercial Pilot >Teach CFI Initial >Teach CFII Add-On >Support the show
In this special Emergency services show Collaboration 2025 episode, we explore how human factors shape the way emergency services deliver care under pressure. Im Joined by Andy Youngson, Advanced Paramedic in Pre-Hospital Care with East Midlands Ambulance Service, and Simon Nevitt, Market Access Manager at Galen Pharma, we unpack the realities of high-stakes decision-making, communication breakdowns, and the cultural shifts needed to strengthen collaboration across healthcare and emergency response. From the lessons of Martin and Elaine Bromley's story to the growing challenge of bariatric care in the UK, this discussion goes beyond theory—examining how realistic training, open communication, and cross-service understanding can help teams perform better together and keep patient care truly human in a system that's constantly under strain. Access all episodes, documents, GIVEAWAYS & debriefs HEREJoin me on the United for 9/11: Memorial Stair Climb – Atlanta 2026 HEREPodcast Apparel, Hoodies, Flags, Mugs HEREPODCAST GIFT - FREE subscription to essential Firefighting publications HERE A big thanks to our partners for supporting this episode.GORE-TEX Professional ClothingMSA The Safety CompanyIDEXFIRE & EVACUATION SERVICE LTD HAIX Footwear - Get offical podcast discount on HAIX HEREXendurance - to hunt performance & endurance 20% off HERE with code ffp20Lyfe Linez - Get Functional Hydration FUEL for FIREFIGHTERS, Clean no sugar for daily hydration. 80% of people live dehydratedSend us a textSupport the show***The views expressed in this episode are those of the individual speakers. Our partners are not responsible for the content of this episode and does not warrant its accuracy or completeness.*** Please support the podcast and its future by clicking HERE and joining our Patreon Crew
In this episode of the Critical Care Commute podcast, Dr. Smith discusses the multifaceted future of critical care medicine, touching on economic, political, and technological challenges. The conversation delves into the role of artificial intelligence in enhancing healthcare, the importance of clinician well-being, and the need for a human touch in medicine. The discussion also explores personal interests, travel experiences, and the ethical implications of AI in clinical practice, emphasizing the balance between technology and human interaction.Guests: Drs Marcus Peck and Jonny Wilkinson. Chapters00:00 The Future of Critical Care Medicine02:40 Artificial Intelligence in Healthcare05:38 Human Factors and Clinician Well-being08:22 Economic Challenges in Healthcare11:09 The Role of Politics in Healthcare14:13 The Turing Test and AI's Evolution16:41 Personal Interests and Travel Experiences19:57 AI's Impact on Clinical Practice22:38 Ethical Considerations of AI in Medicine25:19 The Future of AI and Human Interaction
What does it mean to design without limits? In this trailer for Problem Solved: The IISE Podcast, past AES president Bobbie Watts and current president Anuja Patil preview their upcoming conversation on how ergonomics and universal design are shaping the workplace of today and tomorrow.From the curb cut effect to AI-enabled tools, discover how design choices can reduce injuries, improve performance, and expand opportunities for all.Episode Available October 14.Learn more about The Institute of Industrial and Systems Engineers (IISE)Learn more about The Applied Ergonomics DivisionProblem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast? Email egrimes@iise.org
Send us a textWelcome to The Helicopter Podcast, brought to you by Vertical HeliCASTS!In this captivating episode of The Helicopter Podcast, host Halsey Schider welcomes Ken Wylie, an International Certified Mountain Guide and author of Buried. Unlike typical guests, Ken's expertise lies not in aviation but in mountaineering, where he has dedicated his career to understanding human factors and decision-making in high-consequence environments. Drawing parallels between mountaineering and aviation, Ken shares his transformative experience surviving a tragic 2003 avalanche in Revelstoke, where seven lives were lost. He reflects on the critical role of intuition, the dangers of hierarchical decision-making, and the importance of balancing courage with humility. Through his Archetypal framework, Ken explores how countering mindsets like the “addict” and “alchemist” shape decisions under pressure. This episode offers profound insights for pilots and high-risk professionals on managing fear, complacency, and responsibility to enhance safety and performance.To learn more about Ken's work, visit: https://www.archetypal.ca/Thank you to our sponsors HeliLadder, Enstrom and Sellacopter.
Part 2 of Nelson Nash's Becoming Your Own Banker zeroes in on something most people overlook—the human problems that get in the way of financial freedom. In this episode of Cashflow Legendz, Brandon, Brock, and Nate dive into why our behavior, mindset, and lack of discipline can derail even the best financial strategies. They explore how Infinite Banking is about mastering the process, not just the product, and why long-term vision is essential for breaking free from the traps of traditional banking. Tune in for a powerful review of Part 2 that will challenge how you think about both money and yourself. cashflowlegendz.com/ https://bethebank.krtra.com/t/q1ErFkvwM3rK
Every cyber breach has one thing in common: a human being. Whether it's clicking on a phishing email, rushing past a warning message, or simply being overwhelmed by the pressures of work, people are often labeled as “the weakest link” in cybersecurity. But is that really fair? Should the responsibility for safer behavior fall solely on individual employees—or on the organizations and cultures that shape how they work? In this episode, we speak with Bruce Hallas, founder of Rethinking the Human Factor, to uncover why the real solution isn't more training or blame, but smarter processes and cultural change that support humans in doing the right thing.
In this Healthy Mind, Healthy Life episode, host Avik sits down with licensed professional counselor and AACCT-certified sex therapist Daniel Fleshner, founder of Inflection Point Therapy, to cut through the hype around mental-health tech. From AI chatbots and teletherapy to outcome tracking and ethics, Daniel explains where digital tools genuinely improve access and results—and where they fall short for complex trauma, grief, and deep relational healing. If you're evaluating mental-health apps, online therapy platforms, or “AI therapy,” this conversation offers a direct, no-nonsense framework for safer, smarter decisions that actually support well-being. SEO: mental health technology, AI therapy, chatbots, teletherapy, therapy outcomes, data privacy, ethics, accessibility. About the guest : Daniel Fleshner is a licensed professional counselor, AACCT-certified sex therapist, and founder of Inflection Point Therapy. He works at the intersection of sex therapy, trauma-informed care, and health-system reform—advising startups, speaking for organizations, and advocating for ethical, evidence-informed use of technology in mental health. Key takeaways: Access vs. outcomes: Tech can widen access (e.g., teletherapy) and improve outcomes, but effect sizes in traditional therapy show clear room to grow—use tools that complement, not replace, therapy. Right tool, right job: Chatbots can aid decision-making and concrete problem-solving. For complex trauma, grief, and deep attachment work, prioritize a trained human therapist. Evaluate apps pragmatically: Look for transparent data privacy, risk management, clinical input, and honest claims about scope. Be wary of “one-stop AI therapist” marketing. Adjunct, not substitute: If you use an app, pair it with therapy and use it between sessions for journaling, skills practice, and accountability. Ethics matters: Intentions behind products matter. Some builders are profit-first; others are well-meaning but lack a clinical lens—both can miss safety and quality. Healthy expectations: Therapy isn't a magic bullet or a sham. It's a structured process that still requires hard work, realistic goals, and time. Ideal partnership: Put clinicians at the table (leadership, equity) to bridge therapy, business, and tech—then build tools that support real-world therapeutic work. Personal action: Define what you actually need (support, skills, human connection) before choosing any platform or app. How to connect with the guest Substack: The Disrupted Therapist Website: inflectionPointTherapy.com (contact form reaches Daniel directly) Want to be a guest on Healthy Mind, Healthy Life? DM on PM - Send me a message on PodMatch DM Me Here: https://www.podmatch.com/hostdetailpreview/avik Disclaimer: This video is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect the views of the host or Healthy Mind By Avik™️. We do not intend to harm, defame, or discredit any person, organization, brand, product, country, or profession mentioned. All third-party media used remain the property of their respective owners and are used under fair use for informational purposes. By watching, you acknowledge and accept this disclaimer. Healthy Mind By Avik™️ is a global platform redefining mental health as a necessity, not a luxury. Born during the pandemic, it's become a sanctuary for healing, growth, and mindful living. Hosted by Avik Chakraborty—storyteller, survivor, wellness advocate—this channel shares powerful podcasts and soul-nurturing conversations on: • Mental Health & Emotional Well-being• Mindfulness & Spiritual Growth• Holistic Healing & Conscious Living• Trauma Recovery & Self-Empowerment With over 4,400+ episodes and 168.4K+ global listeners, join us as we unite voices, break stigma, and build a world where every story matters.
In this episode, Rob is joined by Gilsa Monteiro to discuss Brazil's Human Reliability Analysis (HRA) and the advantages the guidelines bring to the process safety industry. Gilsa is a process safety expert based in Brazil with both a Masters and a PhD in Nuclear Engineering. Tune in to hear all about how the HRA helps to prevent incidents!To connect with Gilsa, find her on LinkedIn here, or email her at contato@gilsamonteiro.comRead more about the Petro-HRA project here, and find the Petro HRA Guidelines here (volume 1) and here (volume 2).For more information about incidents cause by human factors, check out these videos:Human Factors in Five MinutesExplosion at Formosa Plastics - IllinoisMixed Connection - Toxic ResultAnd finally, click the link below to listen to Gilsa's other podcast episode:Episode 60 - How Organizational Structure Impacts Process Safety with Guest Gilsa Monteiro
We welcome back Brandon Williams, former fighter pilot and seasoned expert in human factors and safety leadership, for another profound episode of The Safety Guru that you won't want to miss! In this intriguing conversation, we explore The Debrief Culture, a powerful approach rooted in the debriefing method and mindset of elite fighter pilots that transforms organizational performance and builds a culture of continuous improvement. Drawing on his experience in high-stakes aviation environments, Brandon shares insights on creating a structured debrief culture that can be applied across industries to drive consistent accountability, clear communication, continuous learning, and sustainable growth. Tune in for a contemplative discussion on human factors leadership for accountability and learning, as Brandon unpacks actionable, practical strategies to help leaders build an effective debrief culture that fosters a high-growth mindset, combats complacency, and drives learning from both wins and missteps. Join us! About the Guest: Brandon Williams is a highly sought-after speaker, airline pilot, and human factors professor with over two decades of experience leading teams in some of the world's most dynamic, complex, and high-risk environments. A former U.S. Air Force Fighter Pilot, Lieutenant Colonel, and Safety Officer, Brandon brings a unique blend of military precision, safety expertise, and real-world leadership to organizations striving for excellence in high-reliability industries. As a recognized expert in Human Factors and organizational safety, Brandon equips leaders with the strategies and tools to build High-Reliability Organizations (HROs) and High-Performance Teams across sectors, including transportation, healthcare, energy, construction, and manufacturing. His powerful keynotes and training sessions are grounded in military aviation principles and safety science, offering actionable insights into system-level thinking, human error mitigation, and decision-making under pressure. For more information: https://brandonwilliamsspeaker.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Executive OverviewThe week's events illustrate escalating risks at the intersection of industrial operations, national security, personal privacy, and emerging technology. Major cyber incidents demonstrate how fragile digital infrastructure has become, while privacy erosion continues through corporate data monetization and state surveillance. Human error persists as a dominant threat vector, and rapid technological advancement remains both a shield and a source of risk.I. Systemic Infrastructure & Supply Chain VulnerabilitiesThe cyberattack on Jaguar Land Rover (JLR) exemplifies cascading industrial risks. A phishing entry point forced JLR to halt global production, costing up to £100M and threatening thousands of suppliers with collapse. The UK government faces mounting pressure to intervene. Meanwhile, the U.S. Federal Highway Administration uncovered hidden radios in foreign-made power systems—likely Chinese—used in traffic signs, EV chargers, and weather stations. These undocumented components could enable remote disruption or espionage, underscoring critical supply chain insecurity.II. Privacy Erosion & Data CommercializationPersonal data is increasingly commodified:Airlines (via ARC) sold five billion passenger records to agencies like FBI and ICE for warrantless surveillance, skirting legal oversight. Senator Wyden is pushing legislation to close this loophole.Verizon was fined $46.9M for unlawfully selling location data, setting legal precedent that Section 222 protects customer location.UK employers are rapidly adopting “bossware,” with one-third monitoring staff emails, browsing, or screens. While justified as productivity or insider threat control, critics warn of eroded trust and pervasive surveillance culture.III. The Human Factor in Cyber BreachesHumans remain the weak link:Schools: Over half of insider data breaches stemmed from students, mostly using stolen or guessed credentials. Motivated by curiosity, some exposed thousands of records.Global theft rings: A single stolen iPhone exposed a transnational phishing and resale network spanning six countries. The scheme used fake iCloud links to bypass Apple's protections.Russia's “Max” app: Marketed as secure, it is exploited by fraudsters renting accounts for scams. With nearly 10% of scam calls traced to Max, new laws now criminalize account transfers.IV. Technology's Dual EdgeInnovation provides stronger defenses but also reckless failures:Apple launched Memory Integrity Enforcement, a silicon-level protection against buffer overflows and side-channel exploits, deployed on iPhone 17 and iPhone Air.Google's VaultGemma, a 1B-parameter model trained with differential privacy, promises competitive performance without exposing sensitive data—an advance in privacy-preserving AI.AI Darwin Awards highlight failures from poor oversight: Taco Bell's misfiring AI drive-thru, McDonald's compromised recruiting chatbot, Replit's database-wiping AI, and even the satirical awards site itself.
Is your Salesforce org as secure as you think? Many common configurations leave companies vulnerable, but mastering a few core principles can transform your security posture.In this episode of DevOps Diaries, Jack McCurdy is joined by Technical Program Manager and Salesforce security author Alice Jessop to demystify the art of protecting your CRM. They cut through the noise to deliver actionable insights for admins, developers, and managers.Alice unpacks the modern challenges of Salesforce security, from debunking dangerous misconceptions to navigating the complexities of user management. You'll learn the critical difference between Profiles and Permission Sets, why the principle of least privilege is non-negotiable, and how to cultivate a security-first mindset within your team.Tune in to explore:- The Evolution of Salesforce Security: How to stay ahead in the ever-changing Salesforce landscape.- Profiles vs. Permission Sets: Finally understand when and how to use each for optimal security.- The role of humans in security: Why your biggest vulnerability might not be technical.- The future of AI in security: How artificial intelligence is poised to change Salesforce security forever.- Actionable advice: Concrete tips on data classification and career growth for Salesforce professionals.Whether you're new to the ecosystem or a seasoned architect, this conversation provides a crucial framework for building a more resilient and secure Salesforce environment.Podcast produced and sponsored by Gearset. Learn more about Gearset: https://grst.co/4iCnas2Subscribe to Gearset's YouTube channel: https://grst.co/4cTAAxmLinkedIn: https://www.linkedin.com/company/gearsetX/Twitter: https://x.com/GearsetHQFacebook: https://www.facebook.com/gearsethqAbout Gearset: Gearset is the leading Salesforce DevOps platform, with powerful solutions for metadata and CPQ deployments, CI/CD, automated testing, sandbox seeding and backups. It helps Salesforce teams apply DevOps best practices to their development and release process, so they can rapidly and securely deliver higher-quality projects. Get full access to all of Gearset's features for free with a 30-day trial: https://grst.co/4iKysKWChapters:00:00 Introduction to Salesforce Security02:41 Evolution of Salesforce Security05:23 Common Misconceptions About Salesforce Security07:56 The Role of Admins in Security10:45 Profiles vs. Permission Sets13:30 Balancing Business and User Needs16:01 Building a Security Mindset18:25 Human Factors in Security21:00 The Exciting Intersection of AI and Security24:07 Data Management: The Foundation for AI Agents27:14 Experimenting with AI: Low-Risk Environments31:15 Conducting Effective Security Reviews35:24 The Future of Salesforce: Admins and AI37:55 Career Advice: Adapting in a Changing Landscape38:48 Humor and Learning: Insights from a Unique Journey
Learn to communicate between German and Chinese teams. What it takes to be strategic and reach your goal. Unlock effective communication and bridge cultural gaps between German and Chinese teams by mastering strategic clarity, cultural empathy, and the human factor; learn to leverage practical tools and cultivate adaptability to achieve successful and sustainable collaboration.Dr. Ellen Wieck-MesaroschLeadership Coach & Consultant for German-Chinese Cooperation projects LinkedIn: www.linkedin.com/in/dr-ellen-wieck-mesarosch-01876410bWechat: Ellen-WMWebsite: www.ellenwieckmesarosch.com
It's In the News.. a look at the top headlines and stories in the diabetes community. This week's top stories: CRISPR modified cell transplant for type 1, risk of T1D if parent has a different type of diabetes, Metformin and the brain, oral GLP-1, and more! Find out more about Moms' Night Out Please visit our Sponsors & Partners - they help make the show possible! Learn more about Gvoke Glucagon Gvoke HypoPen® (glucagon injection): Glucagon Injection For Very Low Blood Sugar (gvokeglucagon.com) Omnipod - Simplify Life Learn about Dexcom Check out VIVI Cap to protect your insulin from extreme temperatures The best way to keep up with Stacey and the show is by signing up for our weekly newsletter: Sign up for our newsletter here Here's where to find us: Facebook (Group) Facebook (Page) Instagram Twitter Check out Stacey's books! Learn more about everything at our home page www.diabetes-connections.com Reach out with questions or comments: info@diabetes-connections.com Episode transcription with links: Hello and welcome to Diabetes Connections In the News! I'm Stacey Simms and every other Friday I bring you a short episode with the top diabetes stories and headlines happening now. XX A 42-year-old man who has lived most of his life with type 1 diabetes has become the first human to receive a transplant of genetically modified insulin-producing cells. This marks the first pancreatic cell transplant in a human to sidestep the need for immunosuppressant drugs. “This is the most exciting moment of my scientific career,” says cell biologist Per-Ola Carlsson of Uppsala University in Sweden, who helped develop the procedure. The new treatment, he says, “opens the future possibility of treating not only diabetes but other autoimmune diseases.” This procedure uses the gene editing technique, CRISPR, to discourage the auto immune attack on the donor cells. Before the transplant, the participant had no measurable naturally produced insulin and was receiving daily doses of the hormone. But within four to 12 weeks following the transplant, his levels rose slightly on their own after meals—showing that the new beta cells were releasing some insulin in response to glucose. even though the new study is promising, it involved just one participant and is therefore preliminary. And longer-term monitoring is needed to confirm the therapy's safety before it can be offered to more people. She also notes that the injected cells produced only 7 percent of the insulin needed for a person to be fully independent of additional medication. The researchers supplied the recipient with insulin doses to maintain healthy blood sugar levels. While Herold thinks it's still too early to consider this approach for a cure, “these options are now here to change the disease in ways that have never been possible before,” he says. “There's tremendous hope.” https://www.scientificamerican.com/article/type-1-diabetes-patients-insulin-production-restored-with-new-cell/ XX This one is interesting… a recent study shows that children of mothers with gestational diabetes or fathers with type 2 diabetes have higher chances of developing type 1 diabetes than kids whose parents do not have any type of diabetes. Specifically, the study found that children whose mothers had gestational diabetes during pregnancy were 94% more likely to develop type 1 diabetes compared to children of mothers without diabetes. Similarly, having a father with type 2 diabetes was linked to a 77% higher risk. The study also suggests a possible link between maternal type 2 diabetes and type 1 diabetes in children, although more data are needed to confirm whether the risk is real. "What is interesting is that type 1 diabetes is a disease of lack of the hormone insulin while gestational diabetes and type 2 diabetes stem mostly from the body's resistance to the hormone. What may be happening is that genes, environments and behaviors that create insulin resistance may also, in some cases, trigger the immune reactions that lead to type 1 diabetes," adds Dr. Dasgupta. A 2019 meta-analysis by researchers at Soochow University in China found that gestational diabetes was linked to a 66% higher risk of type 1 diabetes in children. This new study, which includes more than twice as many studies, offers a robust synthesis of current evidence and shows the risk is even greater than previously estimated. It is also the first meta-analysis to examine the link between paternal type 2 diabetes and type 1 diabetes in offspring. "Several mechanisms may be at play. Families often share lifestyle and eating habits, which can raise the likelihood that children will be affected. But beyond that, high blood sugar levels may also cause biological changes in parents that could increase their children's risk of developing type 1 diabetes," explains Laura Rendon, co-first author of the study, who completed an MSc in experimental medicine at The Institute and, as someone living with type 1 diabetes herself, finds deep personal meaning in conducting this research. For instance, the authors suggest that high blood sugar during pregnancy may stress the fetus's insulin-producing beta cells, reducing their number at birth or making them more vulnerable to damage later in life. It may also trigger epigenetic changes—modifications to proteins and molecules attached to DNA—that increase the risk. Likewise, high blood sugar in fathers with type 2 diabetes may cause epigenetic changes in their sperm, potentially influencing their child's risk of developing type 1 diabetes. https://medicalxpress.com/news/2025-08-diabetes-children-linked-parents.html XX Can a CGM help you lose weight? The company Signos is banking on it – the just got FDA approval for their system, which uses the over the counter Dexcom Stelo. The claim here is that the system will help track how food choices, activity, stress and sleep can all affect metabolism. Signos also works in partnership with the digital nutrition counseling startup Nourish. It currently offers a quarterly subscription plan, including six CGM sensors, for $139 per month. And they tell you don't take any medical actions based on the app's output without consulting a physician. https://www.fiercebiotech.com/medtech/fda-clears-signos-over-counter-cgm-powered-weight-loss-app XX Good news for T1D1, a free mobile app that helps people calculate insulin doses, track daily data, and share insights with healthcare providers. After being pulled off the market with similar apps a few years ago, it's now back and FDA approved. Drew Mendelow created the app after his diagnosis at age 13. He came on the show last year and I'll link his story up in the show notes. Diabetes Center Berne provided the initial funding to support the T1D1 efforts to redesign the app per FDA standards. Comerge AG , the registered manufacturer, enlisted a team of software engineers, regulatory experts, and design professionals to ensure T1D1 was FDA-ready. Dexcom graciously conducted the Human Factors study to ensure safety and accuracy. T1D1 is now FDA-cleared as a Class II medical device and is the first over-the-counter insulin calculator cleared for individuals aged 2 and older. T1D1 is expected to be live in the AppStore and Google Play Store by October 2025. https://diabetes-connections.com/the-fda-took-down-this-teens-free-bolus-calculator-he-needs-your-help-to-bring-it-back/ XX Metformin has been the standard treatment for type 2 diabetes for more than six decades, yet scientists still do not fully understand how it works. A team from Baylor College of Medicine, working with international collaborators, has now identified an unexpected factor in its effectiveness: the brain. Their findings reveal a brain pathway involved in metformin's glucose-lowering action, pointing to new strategies for treating diabetes with greater precision. The study was published in Science Advances. The researchers concentrated on a small protein called Rap1, located in a region of the brain known as the ventromedial hypothalamus (VMH). They discovered that metformin's ability to lower blood sugar at clinically relevant doses depends on suppressing Rap1 activity in this brain area. “This discovery changes how we think about metformin,” Fukuda said. “It's not just working in the liver or the gut, it's also acting in the brain. We found that while the liver and intestines need high concentrations of the drug to respond, the brain reacts to much lower levels.” https://scitechdaily.com/after-60-years-scientists-uncover-hidden-brain-pathway-behind-diabetes-drug-metformin/ XX Looks like GLP-1 pills are moving ahead. Lilly says it's version helped overweight adults with type 2 lose 10% of their body weights and lower A1C. Just two weeks ago, we were talking about how the same drug in people without diabetes had less than the stellar expected results. Orforglipron is a small-molecule pill that is easier to manufacture and package than wildly popular injectable drugs for obesity, such as Lilly's Zepbound and Novo Nordisk's NOVOb.CO rival treatment Wegovy, which are peptide mimics of the appetite-controlling GLP-1 hormone. In the 72-week study of more than 1,600 overweight or obese adults with type 2 diabetes, those who received the 36-milligram highest dose of orforglipron on average shed 10.5% of their weight, or about 23 pounds (10.43 kg), versus 2.2% for those who received a placebo, achieving the main goal of the trial. Patients on the lowest 6 mg dose of the Lilly drug lost 5.5% of their weight. https://www.usatoday.com/story/news/health/2025/08/26/lilly-glp-1-pill-weight-loss/85830686007/ XX An intervention that combined a low-calorie Mediterranean diet and exercise led to less diabetes incidence in older adults. Men had a greater diabetes risk reduction with the intervention than women. The study was based in Spain, and the diet may not be as easy to adhere to in the U.S. Among nearly 5,000 adults with metabolic syndrome and overweight or obesity in the PREDIMED-Plus trial, those who followed this intervention had a 31% lower risk for type 2 diabetes over 6 years relative to those who received only ad libitum Mediterranean diet advice (aHR 0.69, 95% CI 0.59-0.82). the Mediterranean diet focuses on high intake of plant-based foods, moderate consumption of fish, poultry, and dairy with optional red wine, and low intake of red meats, sweets, and sugar-sweetened beverages. Common foods featured in the diet include extra-virgin olive oil, fruits, vegetables, legumes, nuts, and whole grains. However, Sharon Herring, MD, MPH, and Gina Tripicchio, PhD, MSEd, both of Temple University in Philadelphia, pointed out that this study was conducted solely in Spain, and sticking to this type of diet may be more challenging in countries like the U.S. "Participants in the study received extra-virgin olive oil to support adherence and retention; in the United States, prices of extra-virgin olive oil have nearly doubled since 2021 due to a combination of factors including climate change, rising production costs, supply chain disruptions, and now tariffs," they noted in an accompanying editorial. "[T]he large number of dietitian contacts during the study may prove difficult to scale broadly in the United States given challenges with health care access and reimbursement for prevention services." https://www.medpagetoday.com/primarycare/diabetes/117151 XX A group of Canadian researchers has identified an unexpected way to lower blood sugar and protect the liver: by capturing a little-known fuel produced by gut bacteria before it enters the body and causes harm. The findings, published in Cell Metabolism, could open the door to new therapies to treat metabolic diseases like type 2 diabetes and fatty liver disease. Scientists from McMaster University, Université Laval, and the University of Ottawa discovered that a molecule generated by gut microbes can cross into the bloodstream, where it drives the liver to overproduce glucose and fat. By designing a method to trap this molecule in the gut before it reaches circulation, they achieved striking improvements in blood sugar regulation and fatty liver disease in obese mice. https://scitechdaily.com/scientists-discover-a-surprising-new-way-to-fight-diabetes/ XX Dexcom, which specializes in technology for glucose biosensing, will lay off 350 workers, with nearly 200 of them in San Diego, according to the San Diego Union Tribune. The bulk of the local jobs being lost are focused on Dexcom operations and manufacturing. The Dexcom development follows cutbacks to Verily, a life sciences company that is a subsidiary of Alphabet, Google's corporate parent. Verily's work included a project with Dexcom on wearable glucose sensors. CEO Stephen Gillett, in a memo obtained by the publication, said there will be “workforce reductions across Verily.” A representative for Verily confirmed to Business Insider that “we have made the difficult decision to discontinue manufacturing medical devices and will no longer be supporting them going forward.” https://timesofsandiego.com/business/2025/08/27/report-life-sciences-firm-dexcom-lay-off-200-san-diego-workers/ XX Front office changes at Insulet. Eric Benjamin, former chief product and customer experience officer, will take the role of chief operating officer, effective immediately. Manoj Raghunandanan Mu-NOHJ Rug-a-nun-da-nun to the position of chief growth officer, leading Insulet's new growth organization. The appointments are some of CEO Ashley McEvoy's first changes since she was hired in April. The appointments come after McEvoy outlined four priorities for Insulet on an August earnings call: enhancing the company's commercial capabilities, building Insulet's brand and direct-to-consumer capabilities, driving growth outside of the U.S. and accelerating the pace of innovation. https://www.medtechdive.com/news/insulet-eric-benjamin-manoj-raghunandanan-appointments/758668/ XX XX Want to highlight The Children's Diabetes Foundation in Colorado – they held a medal ceremony for patients of the Barbara Davis Center who've lived with Type 1 diabetes for 50 years or more. There were 87 medal recipients in the ceremony including Dana Davis, Executive Director of the Children's Diabetes Foundation and the daughter of the founders of the Barbara Davis Center. Davis shared: "When you got Type1 diabetes in the 70s, they thought you shouldn't have children. They thought you weren't going to live past 30 or 40. It was definitely very different," Davis said. https://www.cbsnews.com/colorado/news/barbara-davis-center-celebrates-colorado-type-1-diabetes-patients-milestone/
Send us a textJoin us for an in-depth conversation with Bryant Foster, a human factors expert who's worked with industry giants like Google to make complex products simpler and safer. With a background in cognitive psychology, Bryant shares insights on designing user-friendly products, from surgical systems to smart thermostats, all while keeping the end user at the center of the design process.Main Topics:What drew Bryant into human factors and user experience designHow to define and achieve simplicity in product designAdvanced usability testing tools: eye tracking, pupilometry, and facial emotion analysisWhy users don't always give honest feedback and how to work around itProviding critical design feedback without demoralizing teamsCost-effective approaches to human factors testingSafety considerations in medical device designUse-related risk analysis and task analysis methodologiesLessons learned from working at Google XBuilding successful human factors consulting teamsAbout the guest: Bryant Foster is the Vice President of Human Factors and User Experience at Research Collective, a user-centered research consultancy serving clients from startups to major companies like GE Healthcare, Microsoft, and Medtronic. With over a decade of experience in applied psychology and usability research, he specializes in ensuring products are safe, intuitive, and user-focused.He holds a Master's in Applied Psychology (Human Factors) from Arizona State University and began his career at the Cognitive Engineering Research Institute, later working at Google X as a UX researcher. At Research Collective in Tempe, Arizona, he leads a team that uses methods like ethnography, eye tracking, and biometric analysis.In addition to his consulting work, Bryant mentors students and supports local entrepreneurs through programs like LEAP, blending scientific rigor with empathy in fields from medical devices to consumer tech.Links:Bryant Foster LinkedInResearch Collective WebsiteClick here to learn more about simulation solutions from Simutech Group.
Useful Resources: 1. Ben Shneiderman, Professor Emeritus, University Of Maryland. 2. Richard Hamming and Hamming Codes. 3. Human Centered AI - Ben Shneiderman. 4. Allen Newell and Herbert A. Simon. 5. Raj Reddy and the Turing Award. 6. Doug Engelbart. 7. Alan Kay. 8. Conference on Human Factors in Computing Systems. 9. Software psychology: Human factors in computer and information systems - Ben Shneiderman. 10. Designing the User Interface: Strategies for Effective Human-Computer Interaction - Ben Shneiderman. 11. Direct Manipulation: A Step Beyond Programming Languages - Ben Shneiderman. 12. Steps Toward Artificial Intelligence - Marvin Minsky. 13. Herbert Gelernter. 14. Computers And Thought - Edward A Feigenbaum and Julian Feldman. 15. Lewis Mumford. 15. Technics and Civilization - Lewis Mumford. 16. Buckminster Fuller. 17. Marshall McLuhan. 18. Roger Shank. 19. The Anxious Generation: How the Great Rewiring of Childhood Is Causing an Epidemic of Mental Illness - Jonathan Haidt. 20. John C. Thomas, IBM. 21. Yousuf Karsh, photographer. 22. Gary Marcus, professor emeritus of psychology and neural science at NYU. 23. Geoffrey Hinton. 24. Nassim Nicholas Taleb. 25. There Is No A.I. - Jaron Lanier. 26. Anil Seth On The Science of Consciousness - Episode 94 of Brave New World. 27. A ‘White-Collar Blood Bath' Doesn't Have to Be Our Fate - Tim Wu 28. Information Management: A Proposal - Tim Berners-Lee 29. Is AI-assisted coding overhyped? : METR study 30. RLHF, Reinforcement learning from human feedback31. Joseph Weizenbaum 32. What Is Computer Science? - Allen Newel, Alan J. Perlis, Herbert A. Simon -- Check out Vasant Dhar's newsletter on Substack. The subscription is free!
Designers love talking about empathy… Just not for the people they work with. This week, we talk about why empathy has to extend beyond users and how you can apply familiar UX research techniques to better understand your teammates, PMs, and stakeholdersIf empathy is such a core UX skill, why are so many designers bad at applying it to the people they work with?Designers love talking about empathy for users. But if your research findings are getting ignored or your design recommendations keep getting watered down, it might be time to turn that empathy inward.Thomas and Lawton join me from Drillbit Labs. They both have PhDs in human factors, and they help product teams make smarter decisions with less drama. This week, they make a pretty compelling case: if you're not applying your research mindset to the people you work with, you're not doing your job.We talk about how to use stakeholder interviews, power mapping, one-on-ones, and intentional relationship-building to get unstuck—and what to do when your best ideas are still getting shot down. If you're tired of saying “they just don't get it,” this episode is for you.Topics:• 03:04 – The Importance of Empathy in Software Development• 03:25 – Guest Introduction: Thomas and Lawton from Drill Bit Labs• 04:27 – Empathy for Team Members: A Deeper Dive• 07:10 – The Role of Human Factors in Team Dynamics• 16:06 – Practical Tips for Building Empathy with Stakeholders• 20:49 – The Importance of Stakeholder Relationships• 36:51 – Tools and Tactics for Effective Team Collaboration• 38:39 – Understanding Empathy in Decision Making• 39:33 – De-biasing Techniques and Their Importance• 40:23 – Spotting and Naming Cognitive Biases• 43:05 – The Value of One-on-Ones• 45:37 – Remote Work and Maintaining Human Connection• 54:06 – Balancing Personal Investment in Work DecisionsHelpful Links:• Connect with Thomas on LinkedIn• Connect with Lawton on LinkedIn• Depth Newsletter• Drill Bit Labs—Thanks for listening! We hope you dug today's episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today's episode, why don't you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven't already, sign up for our email list. We won't spam you. Pinky swear.• Get a FREE audiobook AND support the show• Support the show on Patreon• Check out show transcripts• Check out our website• Subscribe on Apple Podcasts• Subscribe on Spotify• Subscribe on YouTube• Subscribe on Stitcher