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What can cauliflowers teach us about great service and culture?Well, as it turns out, quite a lot, according to the Commercial Director of IT service provider Ramsac Dan May. And those learnings must be pretty good, as Ramsac has been featured in the Best Places to Work list on multiple occasions, ranking in the top 10 in 2023. In this week's episode, Ally chats with Dan about working on a leadership team with a family member (accidentally), why great customer service always starts with how you treat your people, and of course, the story behind the cauliflowers.Connect with Dan on LinkedIn here, or find out more about the brilliant services Ramsac has to offer here.Sounding good?If you have enjoyed listening to this podcast, remember to subscribe and rate it to help us reach more listeners. If you would like to support the show, we would love it if you could share it with someone you think would find it helpful for overcoming the barriers to growth in their own business, solve their people problems to unlock sustainable business growth. Remember to check out all our other episodes, which you can find here on our podcast website.Do you have an people puzzle you'd like us to help you solve? Do you have a story to share about your journey? We would really love to hear from you, so please do feel free to connect with us on our LinkedIn or Instagram, find out more on our website, or get in touch with us at hello@peoplepuzzles.co.ukSocial Media LinkedIn: LinkedIn Instagram: Instagram. Website: www.peoplepuzzles.co.uk Thanks for listening!
In this week's Scale Your Sales podcast episode, my guest is Rob May. Rob is the Founder and Managing Director of the cybersecurity firm Ramsac. Ramsac helps its clients to get the best out of technology- implementing, managing, and supporting secure, resilient, flexible IT solutions. Rob is also the president of PSA in the Southeast. He is also the UK ambassador for cybersecurity with the IoD. Rob sits on the advisory board of the Cyber Resilience Centre in the Southeast and is a Leadership fellow at Windsor Castle. In this episode, we talked about the recent Ramsac national awards. How they built their sales team as relationship builders, the culture within their organization, how they continued to nurture their customer relationships during covid and more. Welcome to Scale Your Sales podcast, Rob May. Timestamps: 3:10 - What initiated Rob to start Ramsac? 6:45 - Life and work pre Ramsac 8:50 - Ramsac achieves business and employee national awards 11:50 - Enabling employees to have a better life 16:16 - Proper communication will leave no one behind 19:05 - Always do the right thing 21:41 - Why the sales team is a relationship team? 26:30 - A players are hard to recruit without commission-based profit 28:50 - Launching an innovative product. https://www.linkedin.com/in/rpvmay/ Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth through customer experience and sales. Book Janice to speak virtually at your next event https://janicebgordon.com LinkedIn: https://www.linkedin.com/in/janice-b-... Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSal...
Rob May (https://www.linkedin.com/in/rpvmay), Managing Director of the IT support company Ramsac (https://www.ramsac.com) talks about your organization's human firewall, interviewing to see who people really are, the importance of your team members to feel they are growing and more Ramsac: https://www.ramsac.com/ Rob's Ted Talk: The Human Firewall https://www.youtube.com/watch?v=BpdcVfq2dB8 Intro music is "I'm Going for a Coffee" (http://freemusicarchive.org/music/Lee_Rosevere/Music_For_Podcasts_3/02_Im_Going_for_a_Coffee) by Lee Rosevere, which is licensed under CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) Special Guest: Rob May.
Interviews with movers and shakers and new starters of the business world in Surrey
Jackie Mitchell talks toRichard Maybury chairman of the Institute of Directors (IOD) in Surrey and is managing consultant of Attitude Solutions www.iod.com ww.richardmaybury.co.uk, Rachel Oliver director of Clockwork Recruitment and involved in the forthcoming Woking Means Business exhibition www.clockwork-recruitment.co.uk www.wokingmeansbusiness.com, Rob May Ambassador for Cybersecurity for the Institute of Directors and managing director of Ramsac www.ramsac.com, Molly Enser membership manager of Surrey Chambers www.surrey-chambers.co.uk and Steve Catling is director of Hippo Events, an independent full service event management agencywww.hippoevents.co.uk
Fresh from announcing our Top 25 SME Culture Leaders list, Jonathan interviews the business leaders at the helm of the organisations who are putting their company culture firmly at the heart of their business strategy. In this episode, Rob May, MD of IT solutions company, Ramsac, joins Jonathan to talk about how Ramsac communicates their company culture to their stakeholders. Whether that's new starters, current employees or their customers. He shares what company culture means to him and how something as simple as a cauliflower can be used to challenge your expectations. References: Top 25 UK SME Culture Leaders: https://www.breathehr.com/blog/uk-top-25-sme-culture-leaders Ramsac Culture Book: https://www.ramsac.com/wp-content/uploads/2018/08/Culture-book-volume-2-low-res2.pdf
Rob May, the Managing Director of RAMSAC and the Chairman at the Institute of Directors based in the UK, participates in Risk Roundup to discuss – Cyber-Security- 2018 Trends and Predictions. Cyber-Security- 2018 Trends and Predictions Cyberspace has brought us all a security threat that has no visible front, borders or armies. With millions of annual […] The post Cyber-Security- 2018 Trends and Predictions appeared first on Risk Group.
Interviews with movers and shakers and new starters of the business world in Surrey
Jackie Mitchell talks to Rob May, Managing Director, Ramsac, helping businesses with IT www.ramsac.com, Kate & Paul Wratten of Tom Cat Gin www.tomcatgin.co.uk, Andy Wilmott membership manager Surrey Chambers of Commerce www.surrey-chambers.co.uk, Marc Lazare co-founder Brighter Spaces offers therapists fully equipped private spaces in Guildford www.brighterspacesuk.com, Nicci Bonfanti runs Trusted Sales Dynamics supporting businesses improve sales www.trustedsalesdynamics.com
Interviews with movers and shakers and new starters of the business world in Surrey
Jackie Mitchell and Alison Florence talk to Ros Wells, Operational Manager, Trinity Homecare www.trinityhomecare.co.uk, Robert May, Managing Director, Ramsac www.ramsac.com, Neomi Bennett, a registered nurse, appeared on Dragons' Den with her invention Neo-Slip www.neo-slip.com, Nicky Rudd, managing director, Padua Communications www.paduacommunications.com