Podcasts about global thought leaders

In "The Dark Data Trap: Unlocking Logistics Documents with Tungsten Automation's Patrick Van Hull" Joe Lynch and Patrick Van Hull, Supply Chain Industry Consultant at Tungsten Automation, discuss how intelligent document processing eliminates manual data traps to drive logistics efficiency and cost savings. About Patrick Van Hull Patrick Van Hull, widely recognized as the Supply Chain Storyteller, helps organizations transform complexity into clarity. A multi-time "Top 25 Global Thought Leader and Influencer on Supply Chain" and Supply Chain Pro-to-Know, he focuses on supply chain digitalization and capability development, showing how operational details can drive resilience and performance across the value chain. Patrick's career spans more than two decades, with leadership and advisory roles at Apple, Dell, Rio Tinto, and CVS Health, Gartner, Deloitte, and SCM World, he became known for bridging practitioner expertise with executive-level insights to turn data and technology into impactful strategies and programs. Most recently, he has focused on helping enterprises use AI-powered intelligence to strengthen resilience and anticipate disruption. He holds degrees from the University of Michigan and Duke University Fuqua School of Business, and lectures on supply chain strategy at the University of Arkansas Walton School of Business. About Tungsten Automation Tungsten Automation, formerly Kofax, is the global leader in AI-powered document and workflow automation solutions, boasting a 40-year trusted legacy and a team of 2,200 employees across 40 countries, serving over 25,000 global customers. Our commitment to innovation and customer success has earned us industry recognition, including being named a Leader in the 2025 Gartner® Magic Quadrant™ for Intelligent Document Processing. Tungsten has also been recognized by other key analysts in areas such as Intelligent Automation and Process Orchestration. We are trusted to help businesses achieve unprecedented efficiencies and reduce costs through document and workflow automation, allowing them to scale and future-proof their business. Key Takeaways: The Dark Data Trap: Unlocking Logistics Documents In "The Dark Data Trap: Unlocking Logistics Documents with Tungsten Automation's Patrick Van Hull" Joe Lynch and Patrick Van Hull, Supply Chain Industry Consultant at Tungsten Automation, discuss how intelligent document processing eliminates manual data traps to drive logistics efficiency and cost savings. Tungsten Automation Profile: Formerly Kofax, Tungsten is a global leader in AI-powered Intelligent Document Processing (IDP) and advanced workflow automation. Backed by a 40-year legacy, 2,200 employees, and 25,000+ global customers, the company was named a Leader in the 2025 Gartner® Magic Quadrant™ for IDP. Their cloud-based platform sits cleanly over multiple, fragmented ERP and TMS networks to pull and push data seamlessly. Escaping the "Dark Data Trap": Moving a single international ocean container can require upwards of 30 separate documents. Because traditional TMS and ERP platforms can't read unstructured data (like dense PDFs, faxes, or Excel spreadsheets), this critical info becomes trapped "dark data." Tungsten uses IDP to automatically ingest, classify, and extract line-item data from over 40 different logistics document types, turning paper trails into structured, digital assets. Slashing AP Errors & Driving Revenue: Manual touchpoints in freight invoicing lead to constant billing discrepancies and human errors. Through automated multi-way matching, reconciliation, and automated exception handling, Tungsten drives "zero-touch" processing for order management and invoices. In one case study, acting as an automated "quality check" against contracted rates helped a major freight shipper capture an incremental $20 million in annual revenue. Preventing Customs and Shipment Delays: When data errors or missing documents hit customs or a port, shipments grind to a halt, triggering costly penalties, demurrage fees, and port congestion. Tungsten automates data extraction and email ingestion for customs clearance, validating regulatory documentation and compliance checks before shipments ever hit major bottlenecks. Accelerating Carrier and Supplier Onboarding: Traditional onboarding forces procurement teams into a weeks-long "paper chase" of manual risk assessments and compliance reviews. Tungsten uses automated self-service portals paired with automated risk assessments—such as using the platform to instantly verify the legitimacy of bank and credit statements—condensing onboarding timelines from weeks down to a matter of days. Bridging the Gap Between AI Hype and Reality: AI cannot solve supply chain issues without clean, unified data. Patrick notes that trying to run raw, messy documents entirely through an unguided Large Language Model (LLM) can cause the AI to run wild, exhausting months' worth of token allocations in a single week. Tungsten effectively solves this by embedding AI directly into workflows, blending traditional rules-based automation (RPA) for standard patterns with Generative and Agentic AI to manage highly complex exceptions. Elevating the Human Experience: Eliminating rudimentary data entry is ultimately a personal win for the workforce. Moving away from "swivel chair activity" and manual data chasing reduces friction and human error. By shifting repetitive tasks to automated workflows, logistics employees are freed up to use human ingenuity, focus on creative problem-solving, and ultimately enjoy more meaningful, higher-value work. Learn More About The Dark Data Trap: Unlocking Logistics Documents Patrick Van Hull | Linkedin Tungsten Automation | Linkedin Tungsten Automation Tungsten's Summits The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Nick Day was driving his car half a mile from home.On his way to pick up his daughter. Half a second later, everything changed and his whole life turned upside down. The person who showed up after the accident was someone he didn't recognise. Nick, an extrovert with a theatre degree. Loud. Social. Full of life. He closed the curtains and didn't leave his house for months.He told himself it was out of respect. But when he got really honest, it was fear.That was the beginning.Years of struggle followed. His daughter was diagnosed with an eating disorder. His father, his hero, passed away. And through every one of those moments, fear showed up again. Different shape. Same game.What Nick discovered is this: fear isn't the enemy. It's a signal.  It points directly at the things that matter most.And fear's greatest disguise? Wisdom. It's that quiet voice telling you to keep your distance. To play it safe. To play it small.That voice isn't wisdom. That's fear in a suit.Failure you can heal from. But regret lingers forever.Where are you paying “The Fear Tax” in your life?This is one of the most vulnerable and moving conversations I've ever had on this show. I hope it resonates with you the way it did with me.Apply to work with me: https://www.michaelxcampion.com/Guest - Nick Day (https://www.linkedin.com/in/nickday/)Connect with me: https://www.linkedin.com/in/michaelxcampion/Nick Day is the CEO and founder of JGA Recruitment Group, a B-Corp certified executive search firm specializing in Payroll and HR. An ILM Level 7 certified executive coach, author, speaker, and podcast host, he is the #1 Global Thought Leader in Payroll and one of the Top 10 HR Voices. His work focuses on the intersection of leadership, talent, mindset, and performance. Host of: The Payroll Podcast, The HR L&D Podcast, and The Mindful Paths Podcast. As the creator of The Fear Equation™ and B.O.L.D.™, he helps leaders transform fear and uncertainty into purposeful action. His book, The Payroll Pivot: From Invisibility to Influence was released in March. (00:00) Opening proverb: the secret to lasting happiness(02:18) The accident that changed everything(07:05) Fear as a signal, not a stop sign(09:37) The three-part fear equation explained(14:50) The fear paradox and success anxiety(21:01) The BOLD framework: a practical tool for courage(26:52) Dealing with fear during a family crisis(44:08) The fear tax: what inaction really costs you(47:36) Finding joy in the struggle(50:04) Nick's life philosophy: be more kind(55:45) What Nick would regret most(57:05) His father's final words: keep opening new doors

The real growth happens when you pause and evaluate the results. What's working? What needs improvement? That's where the magic happens—because evaluation leads to innovation. In next week's episode, we're diving into why reviewing your results is one of the most powerful steps in business, leadership, and marketing. When you learn from what you measure, you open the door to smarter decisions, strongerstrategies, and better outcomes. Join us for this conversation as we talk about evaluation, improvement, and the innovation that follows. Marketing with Russ…aka #RussSelfie, Episode 601

In this insightful interview, Dave McCaughan, co-chair ofthe Global Wellness Institute Aging Well Initiative, shares his extensive experience in aging, demographics, and branding. Discover how changing perceptions of aging influence wellness, marketing, and societal infrastructure, and learnpractical insights for embracing longer, healthier lives.About DaveDave is an Aussie who has spent the last 30 years living in various parts of Asia. he worked for McCann, the global leading advertising agency for 27 years, mostly leading their market research and strategy planning across Asia Pacific being based in Sydney, Bangkok, Hong Kong, Tokyo, and Hong Kong again. in 2015 he finished with corporate world andestablished BIBLIOSEXUAL as consultancy that helps brands understand the story they should tell, who to tell it too and how to tell it. He is known as a storyteller and helps companies with workshops and training in better business storytelling. His interest in ageing populations began in 1988 in Australia and has continued with research, brand projects and public workshops on what he calls New Life Builders, the people going through the 55-75 lifestage. in 2025 Dave was asked to join and co-chair the Global Wellness Institute's "Aging Well" initiative. Dave has spoken at over 750 conferences and public events on his learning about "what matters to people" and its relevance to demographics, life stages and brands.Key TakeawaysA massive portion of the population is getting older andliving longer. Attitudes to age and the way we sell products to older people need to dramatically changeIndia has the biggest population in the world (1.5 billion people) and 11% of the Indian population is over 60.Japan is the longest living country in the world. The United States is not in the top 15 countries in terms of life expectancy in the world.The What Is Happening with Aging Well? report fromthe Global Wellness Institute's Aging Well Initiative features views from 20 leading experts across nine countries. Leading demographers, economists and market researchers from the US, Canada, UK, India, Indonesia, Australia, Japan, Thailand and Singapore share their unique perspectives on aging well. Many of the experts featured in the report focused oninfrastructure to support people as they start to age, including community and government policy. Few experts focused on aging well in traditional wellnessterms none of them talked about wellness in the sense of food, diet, massage.There is no market research proving that focusing on selling to an 18-to-25-year-old results in them using your product by the time they're 50.Readthe Global Wellness Institute Aging Well Initiative report WHAT IS HAPPENINGWITH AGING WELL?

Taylor May is the Founder & CEO of SecurityVIP (SVIP), a research firm dedicated to bridging the gap between manufacturers and end users in the security industry. With more than 12 years of experience in the security industry, Taylor specializes in emerging technologies and is recognized for building strong, lasting end user relationships. His leadership and impact have earned him recognition as an IFSEC Global Security Influencer, an Honored Listee in Marquis Who's Who in America, and a Top 40 Global Thought Leader by the Life Safety Alliance. Taylor holds a B.S. in Business Administration from Oklahoma State University, where he also competed as a Defensive End on the 2011 Big 12 Championship Football Team. He later earned his MBA from the University of Dallas. Links https://www.linkedin.com/in/taylor-may-mba-55b40a84/ https://www.linkedin.com/company/svip-enterprises https://www.svip.news/ If you're enjoying Entrepreneur's Enigma, please give me a review on the podcast directory of your choice. The show is on all of them and these reviews really help others find the show. iTunes: https://gmwd.us/itunes Podchaser: https://gmwd.us/podchaser TrueFans: https://gmwd.us/truefans Also, if you're getting value from the show and want to buy me a coffee, go to the show notes to get the link to get me a coffee to keep me awake, while I work on bringing you more great episodes to your ears. →  https://ko-fi.com/entrepreneursenigma Support me on TrueFans.fm → https://gmwd.us/truefans. Support The Show & Get Merch: https://shop.entrepreneursenigma.com Want to learn from a 15 year veteran? Check out the Podcast Mastery Community:https://www.skool.com/podcast-mastery-community-6116/about Follow Seth Online: Instagram: https://instagram.com/s3th.me LinkedIn: https://www.linkedin.com/in/sethmgoldstein/ Seth On Mastodon: https://indieweb.social/@phillycodehound The Marketing Junto Newsletter: https://MarketingJunto.com Leave The Show A Voicemail: https://podcastfeedback.com/entrepreneursenigma Learn more about your ad choices. Visit megaphone.fm/adchoices

Join me and my guest Noelle Russell, founder of the AI Leadership Institute (aileadershipinstitute.com) and a multi-award winning TEDx speaker, best-selling author, and AI Executive who specializes in transforming businesses through delivering responsible AI Solutions that scale. She says "we talk about AI like it's a magic wand that will transform everything. But what if the most powerful force for innovation isn't artificial intelligence—it's inclusive leadership?"  Noelle has built over 100 conversational AI applications since 2014 and has over 2 million unique users. She also influenced almost a $1 billion in revenue for Microsoft AI during her tenure there speaking to Fortune 500 executives, running whiteboarding technical sessions, and leading internal hackathons for her clients. In the last year, she was awarded the Microsoft Most Valuable Professional (MVP) award for Responsible Artificial Intelligence as well as being listed at one of the Top 50 Global Thought Leaders in Generative AI.  SHOW NOTES SPONSORED BY: Power of You! Find out more at https://leader.blainebartlett.com/power-of-you Summary In this episode, Blaine interviews Noelle Russell, a leading expert in responsible AI, exploring the intersection of AI, inclusive leadership, and ethical business practices. They discuss how leadership influences AI development, the importance of inclusive design, and the future of responsible AI. Key Topics The importance of inclusive leadership in AI development Building AI systems with ethical guardrails The concept of constitutional AI and its role in responsible AI Leadership's influence on AI ethics and responsible innovation The personal motivations behind AI development and leadership Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of the Certain Growth Podcast, host Joey Chandler sits down with Steve Cadigan, the former first HR Director of LinkedIn and a globally recognized talent strategist. Moving beyond the typical "New Year, New Me" tropes, Steve shares his unique journey from a plan-less college graduate to scaling one of the world's most influential tech companies. The conversation dives deep into the psychology of resolutions, the power of intentionality, and why looking backward is the most effective way to plan your future. Whether you are navigating a career pivot or looking for a more "felt" approach to your personal goals, Steve's insights offer a grounded and inspiring roadmap for the modern professional. Episode Timeline 00:00 – Intro: Joey introduces Steve Cadigan, first HR Director for LinkedIn.01:30 – The Power of "No Plan": Steve discusses his experimentation-led education at Wesleyan University.04:00 – From HR Skeptic to CHRO: Scaling LinkedIn and finding passion in the "art of coordinating people".08:20 – The Ritual of Intentionality: How setting annual personal and professional goals led to international moves and book deals.11:50 – SMART vs. FEET Goals: Joey and Steve discuss the difference between tactical goals and goals that align with your values.14:30 – Finding Your "Professional Edge": Why you don't need to follow a pre-set mold to be great in your field.19:15 – Navigating the "FOBO" (Fear of Being Obsolete): Advice for the younger generation facing high anxiety in the modern workforce.23:00 – Backward Planning: Steve shares a Tim Ferriss-inspired technique for auditing your energy and time.27:40 – The Conductors of Energy: Why "newness" and growth are the ultimate drivers of employee loyalty.32:15 – Overcoming the Perfection Trap: Tips for starting new projects (like writing a book) without having it all figured out.38:40 – Closing: Steve's resolutions for the year and where to connect with him. Guest Bio: Steve Cadigan Steve Cadigan is a world-renowned talent advisor, leadership strategist, and the author of the groundbreaking book Workquake. Best known as LinkedIn's first CHRO, Steve was instrumental in scaling the company from 400 to 4,000 employees across 17 countries during its most pivotal growth era. His work in building world-class cultures has been recognized by The Wall Street Journal and Fortune. Named one of the Top 200 Global Thought Leaders in People & Talent for three consecutive years, Steve now advises some of the world's most prestigious organizations, including Google, Salesforce, the BBC, and McKinsey, as well as top-tier VC firms like Andreessen Horowitz and Sequoia. Today, Steve focuses on helping leaders navigate the future of work and the transformative impact of AI on the global workforce.

In this weeks' Scale Your Sales Podcast episode, my guest is Deidre Hudson.   Deidre Hudson is a marketing executive, strategist, and storyteller with deep expertise in go-to-market strategy. As VP of Marketing and Sales at YELL Payment, she blends creative vision with data-driven execution. A frequent podcast guest and speaker, she advises startups and serves on the board of iCouldBe.org, a youth mentorship nonprofit.   In today's episode of Scale Your Sales podcast, Deidre speaks about continuous learning across life's stages and applying those lessons to effective boardroom and sales leadership. They discuss driving alignment across people, process, and technology, identifying operational gaps, optimising the customer journey, and fostering a customer-centric culture by communicating in the customer's language rather than internal jargon.   Welcome to Scale Your Sales Podcast, Deidre Hudson.     Timestamps: 00:00 Life Lessons and Growth 03:08 Authenticity as a Velvet Knife 08:14 Cross-Functional Alignment for Success 09:54 Aligning Process for Growth 14:12 Optimizing Decision Points 17:49 Speak Your Buyer's Language 22:45 Embrace Learning Through Experimentation 24:28 Navigating Experimentation in Challenges 27:29 Striving for Servant Leadership   https://www.amazon.com/How-Did-Get-Here-Younger/dp/B0BSJLKG1Z https://www.linkedin.com/in/deidrehudson/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more!   Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this weeks' Scale Your Sales Podcast episode, my guest is Orrin Thomas.   His career has spanned three separate pillars starting out as a political researched after graduating from university, He then worked in higher education and the EdTech space mainly being a recruiter for universities where he was responsible for attracting students to study in the UK, and most recently having had senior sales positions at Gartner for sales leaders helping countless companies make successful changes in their GTM models.   In today's episode of Scale Your Sales podcast, he shares why critical questioning, active listening, and process-driven discipline have become essential capabilities for today's top sales performers. He explores the shift toward introverted, insight-led sellers, the strong link between listening and deal success, and why diagnostic, candidate-led interviews are replacing traditional competency-based hiring. Orrin also offers practical guidance on mapping the customer buying journey, strengthening onboarding, and hiring for curiosity and continuous learning in an AI-driven sales environment.   Welcome to Scale Your Sales Podcast, Orrin Thomas.     Timestamps: 05:57 Listening Beats Talking in Sales 09:21 Rethinking Sales Interviews Strategy 12:40 Prioritizing Candidate Fit 14:15 Data-Driven Hiring Insights 18:36 Introverts Excel in Sales Success 21:51 Ineffective Hiring Methods Analysis 25:29 Sales Training and Sustainability Crisis 28:12 Tools, Learning, and Innovation 32:28 Scale Your Sales Insights   https://www.linkedin.com/in/orrin-thomas/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this weeks' Scale Your Sales Podcast episode, my guest is Simon Sharp.   I'm CEO of Verto, a UK SaaS platform, the no 1 solution powering portfolio, programme and project management (P3M) across the UK public sector. An entrepreneur and GTM leader, I've co-founded RiskXchange, founded RockSec360 and held global revenue leadership roles scaling SaaS, cybersecurity, and fraud prevention companies from £1M to £100M+ worldwide.   In today's episode of Scale Your Sales podcast, Simon examine how science-led, data-driven approaches—enhanced by AI—are reshaping revenue architecture and modern sales leadership. Explore what differentiates organizations that achieve predictable ARR growth from those that plateau, with a strong focus on customer-centric growth systems, meaningful client relationships, and the evolving role of technology in sales. Drawing on his experience scaling multiple PE-backed SaaS businesses and his work with Winning by Design methodologies, Simon shares practical insights into how AI is improving efficiency and customer focus.   Welcome to Scale Your Sales Podcast, Simon Sharp.     Timestamps: 06:04 Retention: The Key to SaaS 06:58 Customer-Centric Growth Strategy 10:31 AI Tools Streamline Sales Processes 14:00 Prioritizing Sales Team Coaching 17:48 Coaching Individuals Over Deals 23:22 Strong Investor Relationships Drive Growth 24:53 Business Strategy and Time Management 28:57 Building Habits Gradually Yields Results   https://www.linkedin.com/in/simonsharp360/   Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this weeks' Scale Your Sales Podcast episode, my guest is Lynn Heidi. Lynn Hidy is the founder of UpYourTeleSales.com known for her clarity, candor, and actionable strategies. With decades in the trenches, she helps sales leaders ditch the chaos and build confident, high-performing sales teams who sell virtual get results without losing their minds (or their humor). In today's episode of Scale Your Sales podcast, Lynn Heidi shares practical strategies for building confident, high-performing teams that consistently achieve results, while maintaining clarity and balance. She introduces her "bell curve manifesto," explaining why investing in the middle 68% of performers can drive meaningful organizational impact. The discussion also explores coachability, alignment, moving beyond generic KPIs, and highlights Lynn's new book, Mastering Inside Sales Leadership, a timely guide for today's emerging sales leaders. Welcome to Scale Your Sales Podcast, Lynn Heidi.   Timestamps: 06:07 Coaching and Organizational Solutions 08:01 Leadership vs. Management Misalignment 12:12 Aligning Vision with Revenue Goals 17:21 Inside Sales Compensation Insights 19:51 Inside Sales Leadership Playbook 22:42 Understanding Stakeholder Priorities 25:44 Coaching That Connects Goals Personally   Published book: http://masteringinsidesalesleadership.com/ https://www.linkedin.com/in/lynnhidy/ https://www.instagram.com/dorianlynnhidy/   Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales. Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

Chris Dyer is a recognized company culture and remote work expert. As a former CEO managing thousands of people, his companies consistently were named a best place to work. They have also been named a fastest growing company by Inc Magazine 5 times. Chris routinely consults and speaks, and Inc Magazine ranked him as the #1 Leadership Speaker on Culture. He has three bestselling books The Power of Company Culture and Remote Work, and has been named #5 on the Leadershum Power List, a Top 50 Voice in Leadership, a Top 40 Change Management Guru, a Top 50 Global Thought Leader, and a Top 50 leadership podcast, Top 50 HR Leaders Shaping the Future of Work, and a Top 101 Global Employee Engagement & Experience Influencers by Inspiring Workplaces and Work Buzz, just this year.As a keynote speaker his goal is to inspire audiences with a straightforward delivery, insightful candor, and engaging humor. His talks leave audiences permanently transformed, offering innovative perspectives on leadership to improve company culture, and empower organizations to discover new successes. Countless companies have unlocked productivity, performance, and profits by implementing his 7 Pillar Strategy.

Welcome to another inspiring episode of Scale Your Sales! In this special Hero Shero edition, Janice B Gordon invites us to slow down, reflect, and reconnect with what truly matters as the year comes to a close. Through heartfelt stories from her guests, Janice explores the power of authentic leadership, the influence of personal values, and the quiet impact of those who support us—both in our professional and personal lives. You'll hear memorable moments about finding role models in unexpected places, building feedback cultures rooted in kindness, and leading with integrity, empathy, and humility. Whether it's celebrating the relentless resilience of trailblazers, learning the value of community over going it alone, or recognizing the confidence to show up as your authentic self, this episode is packed with insights and practical wisdom to carry into the new year.   Timestamps: 00:00 Reflection, Tradition, and Influence 04:03 Redefining Inspiration and Leadership 07:53 Authenticity's Quiet Leadership Impact 11:04 Leadership Rooted in Humanity 15:21 Reflecting on Values and Growth 17:46 Purpose Over Perfection   Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales. Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this inspiring episode of The Brand Called You, Dr. Oleg Konovalov — known as the “Da Vinci of Visionary Leadership” — discusses how leaders can rise above the noise, break free from chaos, and lead with clarity and purpose. Discover why clarity is the new currency of success in a world addicted to distraction.00:40- About Dr Oleg KonovalovOleg is a global thought leader. He's a business educator, a consultant and a C suite coach.He's the author of his latest book titled Beyond Chaos.

“Instead of asking yourself, 'How will this replace me,' ask yourself, 'How can this help me?”Willem Gous Top Five Tips To Stay Ahead In The Age of AI Disruption 1. Shift from Fear to Curiosity2. Act Small, Act Fast3. Focus on Adaptability, Not Certainty4. Think Like an Entrepreneur5. Take the Next Small, Doable Step TIME STAMP SUMMARY01:50 Using AI as a thinking partner to enhance one's own capabilities.07:20 Taking small, fast actions with AI and automation to see how they can help achieve goals.11:40 Adopting an entrepreneurial mindset17:00 Becoming a chameleon and adapting to new situations  Where to find WillemWebsite                              https://willem-gous.com  LinkedIn                             http://za.linkedin.com/in/willemgous    Willem Gous Bio Willem Gous is a global expert in entrepreneurial thinking and human adaptability, the skills that keep people and organisations ahead when the world changes fast. He works with companies to build teams that stay calm in disruption, think clearly under pressure, and take confident action to create innovative solutions. His practical approach makes adaptability and innovation part of everyday work, not just a one-off event.With over 25 years of experience in business and entrepreneurship, Willem delivers practical frameworks that shift how people think and work. His signature model, the Indivineur Thinking Compass, activates five core principles that unlock adaptability, resourcefulness and internal locus of control in organisations. Willem holds a Master's degree from the University of Liverpool, U.K.,was named Startup Mentor of the Year 2023, and ranks as a Top 50 Global Thought Leader with Thinkers360 in Lean Startup and Careers. Offstage, he is a single father and certified firewalking instructor, proving that the right mindset and preparation make anything possible.

In this weeks' Scale Your Sales Podcast episode, my guest is Frank Sondors.   Frank comes with over a decade of experience in B2B Sales, working for companies like Google, SimilarWeb, Black Crow and Whatagraph whether as an individual contributor and all the way leading large sales teams. Currently, he's building Salesforge.ai to give companies the ability to blend their current sales efforts with AI agents to maximize pipeline and drive down cost. In less than a year they've scaled up from $0 to $3M ARR.   In today's episode of Scale Your Sales podcast, Frank shares how Salesforge scaled to $30M ARR in under a year by using AI agents to increase productivity and reduce operational costs. The discussion highlights the practical realities of AI adoption, from enabling small businesses to compete at a higher level to addressing the challenges of empathy, nuance, and system integration within larger organizations. This episode offers actionable guidance and real-world examples for sales leaders and executives shaping their digital transformation strategies.   Welcome to Scale Your Sales Podcast, Frank Sondors.     Timestamps: 00:00 AI-Driven Sales Scaling 04:32 Tech Transforming Speed and Context 09:45 Human vs. AI in Business 11:41 AI Follow-Up for Sales Insights 16:45 AI Agents and User Curiosity 20:20 Enterprise vs. SMB Pricing Comparison 23:00 Technology Adoption in Enterprise 26:13 Embrace Autonomous Systems Now 28:08 Side Project for Legacy Systems 32:21 Optimizing Costs Through Efficiency 34:36 Elon Musk: Controversial Tech Visionary   published book: https://www.amazon.com/AI-SDR-Your-Edge-100M-ebook/dp/B0FTYKF39H/ref=sr_1_1?crid=1XJ4K6HRAF7ZZ&dib=eyJ2IjoiMSJ9.emcVRBDHC8e7fpXgNYI7sA.WU6gyafRCVrv8NuVAzOb1Gp6-bhEULZgLJSHEzz5eNA&dib_tag=se&keywords=frank+sondors&qid=1760378361&sprefix=frank+sondors%2Caps%2C146&sr=8-1   https://www.linkedin.com/in/franksondors/   https://x.com/franksondors     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this weeks' Scale Your Sales Podcast episode, my guest is Paul Fuller.   Paul's mission is to help others shine bright with the gifts they have been given. He is the CRO of Membrain, a CRM company focused on elevating the sales profession.   In today's episode of Scale Your Sales podcast, Paul shares why intuitive judgment, emotional connection, and authentic leadership remain essential—even as organizations increase their investment in AI. Offering practical guidance for CEOs and sales leaders, the conversation examines how to build high-performing teams through strong culture, people development, and thoughtful use of technology. They also discuss balancing financial goals with human fulfillment and establishing a clear roadmap for sales success through 2026.   Welcome to Scale Your Sales Podcast, Paul Fuller.     Timestamps: 00:00 AI and Human Foundations 04:25 AI Adoption: Focus Amid Uncertainty 08:28 Leadership in Evolving Organizations 11:37 Balancing Leadership and Performance Goals 15:16 Alignment Drives Success 18:44 Empowering Teams for Strategic Growth 21:43 Retrench, Focus, and Grow 25:17 Shine Bright Through Darkness 27:23 Transforming Sales, Transforming Lives   https://www.linkedin.com/in/psfuller/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this weeks' Scale Your Sales Podcast episode, my guest is Tue Sottrup.   With over 20 years of experience in customer service, I am driven by my passion for providing exceptional customer experiences. My expertise lies in the intersection of technology and customer-centricity, and I am proud to hold the Certified Customer Experience Professional (CCXP) credential from the Customer Experience Professionals Association (CXPA).   In today's episode of Scale Your Sales podcast, Tue shares about balancing AI and automation with genuine human connection in customer service. He told his insights from over 20 years in the field, discussing how organizations can enhance efficiency without losing empathy, the evolving role of service teams, and where chatbots support—or hinder—the customer journey. This conversation offers practical guidance for leaders committed to building trust, improving service performance, and delivering truly customer-centric experiences.   Welcome to Scale Your Sales Podcast, Tue Sottrup.     Timestamps: 00:00 Human Connection in Sales Tech 05:10 AI Empowering Smarter Customer Service 07:46 AI Enhances Performance Evaluation 12:19 Evolving Customer Support Expectations 15:49 Customer Service Efficiency Insights 17:47 AI Bots vs Human Empathy 21:07 Leadership Listening to Customers 24:54 Focus on Retaining Customers     https://www.linkedin.com/in/tuesottrup/ https://x.com/tuesottrup     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this weeks' Scale Your Sales Podcast episode, my guest is Michelle Kim.   She is a marketing leader with 20+ years scaling growth at FlutterFlow, Pantastic, Amplitude, and Okta (through IPO). She excel at building high-performance teams, driving demand, and shaping categories also to advisor for startups across stages. Board Member at Women in Revenue and leader at GTM Leader Society, fostering connection and thought leadership among executives.   In today's episode of Scale Your Sales podcast, Michelle shares her expertise in scaling organizations through rapid change and the evolving world of AI. She discusses why curiosity and strategic questioning are essential for modern leaders and how adaptability, customer focus, and seamless buyer experiences drive success. This insightful conversation offers practical guidance for leaders looking to inspire growth and thrive through change.   Welcome to Scale Your Sales Podcast, Michelle Kim.     Timestamps: 00:00 The Superpower of Good Questions 04:13 Custom Strategies Over Playbooks 06:45 Curiosity: Key to Success 10:16 Customer Understanding Drives Success 12:56 Informed Buyers Shape First Calls 18:32 Metrics-Driven Funnel Optimization 22:33 Change Brings Discomfort, Opportunity 24:26 Amplifying Teams and Outcomes 27:15 Ask Better Questions for Answers   https://www.linkedin.com/in/michellejeankim/ https://x.com/michellejeank     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this weeks' Scale Your Sales Podcast episode, my guest is Kelly Hippler.   Kelley is a seasoned Chief Revenue Officer who served global CSO at Forrester Research and is currently CRO at Briefly Legal. She specializes in driving sustainable revenue growth and transforming organizations. She is a strategic, data-driven, people-first leader committed to achieving challenging goals through thoughtful planning, relentless execution, and clear communication.   In today's episode of Scale Your Sales podcast, Kelley shares how prioritizing employee well-being and development fosters trust, loyalty, and stronger customer relationships. She underscores the importance of understanding team dynamics and customer experience before shaping strategy, and how often-overlooked practices—such as coaching front-line managers and gathering qualitative feedback—can drive lasting success. Janice and Kelley also challenge the “growth at all costs” mindset, exploring how data and AI can empower productivity when applied thoughtfully.   Welcome to Scale Your Sales Podcast, Kelly Hippler.     Timestamps: 00:00 People-Centric Sales Leadership 03:07 Sales Leaders Face Tenure Pressure 09:14 Sales Strategy: Data-Driven Planning 11:26 Boosting Sales Productivity with Strategic Planning 14:06 Importance of Training Sales Managers 16:58 Revamping Sales Promotion Culture 21:07 AI: Enhancing, Not Replacing, Teams 23:30 AI: Enabler, Not Threat 29:40 Employee Feedback Fuels Sustainable Growth 30:57 Inspiring Leadership at Forrester   https://www.linkedin.com/in/kelley-hippler/   Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more!   Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this weeks' Scale Your Sales Podcast episode, my guest is Nwamaka Udenigwe.   Nwamaka Udenigwe is a Commercial Strategist and Sales Architect helping organizations lead grassroots-to-scale sales transformation. I build sustainable revenue systems, optimize sales structures, and design go-to-market strategies that deliver results. I don't just create strategy — I help implement what it takes to grow.   In today's episode of Scale Your Sales podcast, Nwamaka examines how customer-led and community-driven models give sales organizations a competitive edge by embedding the customer's voice into processes, strengthening trust, and enabling scale. Nwamaka shares insights from leading sales across Sub-Saharan Africa, alongside the growing role of AI in personalization, decision-making, and adaptability.   Welcome to Scale Your Sales Podcast, Nwamaka Udenigwe.     Timestamps: 00:00 AI's Impact on Sales Dynamics 04:04 Strengthening Communities Through Digital Platforms 08:57 Balancing Customer Experience and Platform Goals 11:37 Turning Customers into Advocates 14:29 Building Diverse Community Ecosystems 19:53 AI Revolutionizing Sales Industry 22:10 AI Enhancing Customer Experience Insights 25:40 Africa's Rapid AI Adoption 28:47 Enhancing Sales Through Training Tools 32:12 Share Your iTunes Review     https://www.linkedin.com/in/nwamakaudenigwe/  https://x.com/udenigwenwamaka?s=21 https://www.instagram.com/nwamakaudenigwe     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

his week's guest, CB Bowman-Ottomanelli, is a renowned leadership expert, author, and CEO of the Association of Corporate Executive Coaches. She was named among the Top 50 Global Thought Leaders in Leadership, and her transformative impact on organizational leadership is widely recognized.   CB hosts the Courage to Leap & Lead Podcast. Her books include Courage to Leap & Lead: A Roadmap for Redefining Failure Into Success and Courage to Leap & Market: An Author's Roadmap to Self-Marketing Your Book.   From facing racial discrimination in corporate America to becoming a voice for change, CB shares her powerful journey of turning adversity into influence.   In this episode, we'll explore: How racial discrimination led to her finding her voice and what compelled her to speak up The power of micro courage and how to take small, daily steps toward your goals Why courage isn't about being fearless—it's about stepping out and trusting others will be there for you The personal cost of fighting systemic issues and the importance of caring for yourself Her current favorites: Books: The Courage to Leap & Lead and Blue Ocean Strategy, Speaker: Barack Obama, and Podcast: Leap & Lead Podcast   More from CB Bowman-Ottomanelli Website: https://courage-consulting.com/  LinkedIn: https://www.linkedin.com/in/cbbowman/  Substack: https://couragetoleapandlead.substack.com/t/courageous-leadership    More from Tricia  Join me LIVE for my Free Monthly Workshop Explore my content and follow me on YouTube Follow me on Instagram  Connect with me on Facebook  Connect with me on LinkedIn  Visit my website at TriciaBrouk.com

Noelle Russell is a multi-award-winning speaker, author, and AI Executive who specializes in transforming businesses through strategic AI adoption. She is a revenue growth + cost optimization expert, 4x Microsoft Responsible AI MVP, and named the #1 Agentic AI Leader in 2025. She has led teams at NPR, Microsoft, IBM, AWS and Amazon Alexa, and is a consistent champion for Data and AI literacy and is the founder of the 'I ❤️ AI' Community teaching responsible AI for everyone.She is the founder of the AI Leadership Institute and empowers business owners to grow and scale with AI. In the last year, she has been named an awardee of the AI and Cyber Leadership Award from DCALive, the #1 Thought Leader in Agentic AI and a Top 10 Global Thought Leader in Generative AI by Thinkers360.You can find Noelle on the following sites:WebsiteLinkedInYouTubeXHere are some links provided by Noelle:Scaling Responsible AI: From Enthusiasm to ExecutionAI Leadership InstitutePLEASE SUBSCRIBE TO THE PODCASTSpotifyApple PodcastsYouTube MusicAmazon MusicRSS FeedYou can check out more episodes of Coffee and Open Source on https://www.coffeeandopensource.comCoffee and Open Source is hosted by Isaac Levin

In this weeks' Scale Your Sales Podcast episode, my guest is Nwamaka Udenigwe.   I am Nwamaka Udenigwe, a Commercial Strategist and Sales Architect helping organizations lead grassroots-to-scale sales transformation. I build sustainable revenue systems, optimize sales structures, and design go-to-market strategies that deliver results. I don't just create strategy — I help implement what it takes to grow.   In today's episode of Scale Your Sales podcast, Nwamaka shares her journey from selling bead jewelry and cakes to building a successful sales career across insurance, pharmaceuticals, and direct selling in Nigeria and sub-Saharan Africa. She discusses blending Nordic operational systems with Nigeria's entrepreneurial energy to empower women through digital D2C models. Nwamaka outlines how AI chatbots and innovative onboarding systems are transforming engagement and solving major sales challenges, while emphasizing the power of community, trust, and personal development. This insightful conversation with Janice highlights practical strategies for scalable success and the vital role of intentional systems in driving growth.   Welcome to Scale Your Sales Podcast, Nwamaka Udenigwe.     Timestamps: 00:00 Microbiologist's Journey into Sales 05:53 Career Journey in Sales Leadership 08:34 Nordic Approach in Nigerian Entrepreneurship 13:33 Empowering Women Through Community Building 15:15 Transformative Community-Led Growth 20:45 Empowering Women for Wider Impact 22:56 AI Chatbots Revolutionize Bar Communication 24:50 Streamlined Self-Paced Onboarding Process 27:56 90-Day Onboarding Success Framework 32:54 Essential Structures for Success 35:01 Sales Assessment and Roadmap Creation     https://www.linkedin.com/in/nwamakaudenigwe/   https://x.com/udenigwenwamaka?s=21 https://www.instagram.com/nwamakaudenigwe     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this weeks' Scale Your Sales Podcast episode, my guest is Monica Stewart.   Monica is a transformational GTM Consultant with 15+ years of experience, empowers B2B startup founders to achieve sustainable success on the journey from $1-$10M ARR.   In today's episode of Scale Your Sales podcast, Monica shares valuable insights on why the jump from $1M to $10M in annual recurring revenue is more challenging than many anticipate. She outlines the critical stages of growth, the risks of scaling too soon, and the importance of staying focused on proven strategies. Monica also emphasizes the need for strong alignment between product, marketing, and sales, while offering practical advice on benchmarking, system scalability, and making the right hiring decisions—particularly when considering candidates from larger organizations.   Welcome to Scale Your Sales Podcast, Monica Stewart.     Timestamps: 00:00 Startup Growth Challenges 05:20 Understanding Go-to-Market Strategy Components 07:22 Optimizing Sales Funnel Efficiency 09:33 Optimizing Team Performance & Growth 15:23 Adaptive Startup Development Strategy 18:34 Adapting Strategies for Modern Success 22:32 Prioritize Customer Success for Growth 23:54 Optimizing Customer Retention Cycle 26:57 Prioritize Buyer Experience 32:25 Crucial: Benchmark Job Requirements     https://www.linkedin.com/in/monica-stewart/ https://www.instagram.com/monicastewartsales/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

Are you a teacher looking for fresh inspiration, a student who has been shaped by a mentor, or simply someone who believes in the power of human connection? Join Molly as she talks with guests Muriel Summers, Leader in Me Global Ambassador, and Dr. David K. Hatch, Global Thought Leader, Author, and Consultant, about seven simple, yet transformative, strategies that educators can use every day, blending heart and science to redefine their impact!

In this weeks' Scale Your Sales Podcast episode, my guest is Leeron Yahalomi.   Previously, she was a Head of Customer Success at Regie.ai. LeeRon Yahalomi is a GTM leader passionate about blending AI innovation with human insight. With deep experience in building teams and scaling post-sale operations, she's known for turning customer value into business growth.   In today's episode of Scale Your Sales podcast, Janice speaks with Leeron, they explore how AI is transforming post-sales operations, why customer success must evolve into a revenue-driving function, and how leaders can build trust, inclusion, and data-driven strategies in today's hybrid world. Leeron also shares why curiosity, authenticity, and asking the right questions are key to leading high-performing, empowered teams.   Welcome to Scale Your Sales Podcast, Leeron Yahalomi.     Timestamps: 00:00 Embracing AI: The Next Wave 06:09 AI Call Notes for Workforce Efficiency 08:01 Reframing Work: Start Where They Are 12:25 Strategic Planning and Resource Request 14:56 Sales as Discovery Art 17:25 Customer Success Drives Future Sales 22:07 Customer Engagement Defines Company Perception 23:32 Data-Driven Customer Insight Process 27:22 Empowered Women's Presence     https://www.linkedin.com/in/leeron-yahalomi-1b066819/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

Happiness Solved with Sandee Sgarlata. In this episode, Sandee interviews Allison Guilbault. In this conversation, Sandee Sgarlata and Allison discuss the empowerment of women, particularly in midlife, through the lens of self-worth, authenticity, and communication. They explore the 'Yes, I Am Too Much' principle, emphasizing the importance of embracing one's true self and the challenges women face in relationships and career transitions. The discussion also delves into the impact of limiting beliefs and the need to rewrite one's money story, advocating for a shift in mindset towards abundance and empowerment. Ultimately, the conversation encourages listeners to recognize their potential for change and growth at any stage of life.Guest Bio:Allison Guilbault—a Licensed Therapist, Global Thought Leader, and the creator of the Yes, I Am Too Much™ Revolution. She mentors high-achieving women to break generational rules, embody unapologetic confidence, and build legacy-driven lives they don't need to escape from.Takeaways:Women often feel pressured to shrink themselves in various aspects of life.The 'Yes, I Am Too Much' principle encourages women to embrace their full selves.Self-worth should not be tied to external factors like career or relationships.Communication is crucial in maintaining healthy relationships.Midlife can be a time of significant personal transformation and rediscovery.Limiting beliefs often stem from childhood experiences and societal expectations.It's never too late to pursue new interests or change careers.Women should feel empowered to discuss money and financial goals openly.Rewriting one's money story can lead to a healthier relationship with wealth.Change is possible at any stage of life, and it often starts with small decisions.Connect with Allison:Website: www.anotefromyourtherapist.comInstagram: www.instagram.com/anotefromyourtherapistConnect with Sandee: Website: www.sandeesgarlata.comPodcast: www.happinesssolved.comFacebook: www.facebook.com/coachsandeesgarlataTwitter: www.twitter.com/sandeesgarlataInstagram: www.instagram.com/coachsandeesgarlata

Prepare for game-changing AI insights! Join Noelle Russell, CEO of the AI Leadership Institute and author of Scaling Responsible AI: From Enthusiasm to Execution. Noelle, an AI pioneer, shares her journey from the early Alexa team with Jeff Bezos, where her unique perspective shaped successful mindfulness apps. We'll explore her "I Love AI" community, which has taught over 3.4 million people. Unpack responsible, profitable AI, from the "baby tiger" analogy for AI development and organizational execution, to critical discussions around data bias and the cognitive cost of AI over-reliance.Key Moments: Journey into AI: From Jeff Bezos to Alexa (03:13): Noelle describes how she "stumbled into AI" after receiving an email from Jeff Bezos inviting her to join a new team at Amazon, later revealed to be the early Alexa team. She highlights that while she lacked inherent AI skills, her "purpose and passion" fueled her journey."I Love AI" Community & Learning (11:02): After leaving Amazon and experiencing a personal transition, Noelle created the "I Love AI" community. This free, neurodiverse space offers a safe environment for people, especially those laid off or transitioning careers, to learn AI without feeling alone, fundamentally changing their life trajectories.The "Baby Tiger" Analogy (17:21): Noelle introduces her "baby tiger" analogy for early AI model development. She explains that in the "peak of enthusiasm" (baby tiger mode), people get excited about novel AI models, but often fail to ask critical questions about scale, data needs, long-term care, or what happens if the model isn't wanted anymore.Model Selection & Explainability (32:01): Noelle stresses the importance of a clear rubric for model selection and evaluation, especially given rapid changes. She points to Stanford's HELM project (Holistic Evaluation of Language Models) as an open-source leaderboard that evaluates models on "toxicity" beyond just accuracy.Avoiding Data Bias (40:18): Noelle warns against prioritizing model selection before understanding the problem and analyzing the data landscape, as this often leads to biased outcomes and the "hammer-and-nail" problem.Cognitive Cost of AI Over-Reliance (44:43): Referencing recent industry research, Noelle warns about the potential "atrophy" of human creativity due to over-reliance on AI. Key Quotes:"Show don't tell... It's more about understanding what your review board does and how they're thinking and what their backgrounds are... And then being very thoughtful about your approach."  - Noelle Russell"When we use AI as an aid rather than as writing the whole thing or writing the title, when we use it as an aid, like, can you make this title better for me? Then our brain actually is growing. The creative synapses are firing away." Noelle Russell"Most organizations, most leaders... they're picking their model before they've even figured out what the problem will be... it's kind of like, I have a really cool hammer, everything's a nail, right?"  - Noelle RussellMentions:"I Love AI" CommunityScaling Responsible AI: From Enthusiasm to Execution - Noelle Russell"Your Brain on ChatGPT" - MIT Media LabPower to Truth: AI Narratives, Public Trust, and the New Tech Empire - StanfordMeta-learning, Social Cognition and Consciousness in Brains and MachinesHELM - A Reproductive and Transparent Framework for Evaluating Foundation ModelsGuest Bio: Noelle Russell is a multi-award-winning speaker, author, and AI Executive who specializes in transforming businesses through strategic AI adoption. She is a revenue growth + cost optimization expert, 4x Microsoft Responsible AI MVP, and named the #1 Agentic AI Leader in 2025. She has led teams at NPR, Microsoft, IBM, AWS and Amazon Alexa, and is a consistent champion for Data and AI literacy and is the founder of the "I ❤️ AI" Community teaching responsible AI for everyone.She is the founder of the AI Leadership Institute and empowers business owners to grow and scale with AI. In the last year, she has been named an awardee of the AI and Cyber Leadership Award from DCALive,  the #1 Thought Leader in Agentic AI, and a Top 10 Global Thought Leader in Generative AI by Thinkers360. Hear more from Cindi Howson here. Sponsored by ThoughtSpot.

In this weeks' Scale Your Sales Podcast episode, my guest is Leore Spira.   Leore Spira is a Revenue Operations executive and advisor, and GTM strategy leader with over 15 years of experience in B2B SaaS. She specializes in scaling startups, aligning cross-functional teams, and transforming insights into execution. Known for her strategic vision, operational rigor, and data-driven leadership across marketing, sales, and customer success.   In today's episode of Scale Your Sales podcast, Leore emphasizes the importance of aligning people, processes, and technology, and shares why understanding both the business ecosystem and internal stakeholders is key to sustainable growth. They also discuss the evolving role of AI, the value of empathy and transparency, and how to balance automation with a human-first approach to customer relationships.   Welcome to Scale Your Sales Podcast, Leore Spira.     Timestamps: 00:00 Adapting Business Practices for Growth 07:09 Proactive Pre-sale and Marketing Strategy 10:09 Collaborative Pipeline Focus 13:56 AI for Streamlining Dashboards 17:24 Enhancing Team Support with AI 21:00 AI: Efficiency Over Expansion 26:19 Customer Journey and Success Focus 28:35 Mutual Evaluation in Sales Strategy 33:00 Leadership's Role in Organizational Impact 34:58 Data-Driven Survival Strategies     https://www.linkedin.com/in/leorespira/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more!   Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this weeks' Scale Your Sales Podcast episode, my guest is Nick Buxton.   Nick has a background in engineering, 2x CRO, and 5x VP of Sales. Over the past 20 years I've worked my way up from individual contributor at seed, Series A- C, privately held, FTSE and NYSE listed tech companies. He is now helping tech companies deliver revenue transformation projects with a range of partners.   In today's episode of Scale Your Sales podcast, Nick shares his value-led growth approach and why breaking down silos between sales, marketing, and customer success is key to building customer-centric organizations. He and Janice explore the difference between solving user problems vs. business needs, the impact on go-to-market strategy, and the evolving role of CROs as AI and sales enablement continue to reshape the future of sales.   Welcome to Scale Your Sales Podcast, Nick Buxton.     Timestamps: 00:00 Product-Led Growth Challenges Explained 05:51 Embrace Product-Led Growth Strategy 07:09 Customer-Led Growth Insights 13:29 Sales Competency Deficit Analysis 14:41 Challenges in Building Sales Relationships 20:13 Improving Sales Leadership Competencies 22:08 Sales Enablement and CROs Alignment 25:20 Understanding Product Value Basics 28:31 Silent Quitting: Mutual Interview Necessity     https://www.linkedin.com/in/nick-buxton/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more!   Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this weeks' Scale Your Sales Podcast episode, my guest is Laura Erdem.   Laura is a sales manager with a flavour for marketing. Joined a Dreamdata startup almost 5 years ago after a long sales career in Enterprise companies like Gartner and Red Hat. Recently moved with the family from Copenhagen to New York to continue the Dreamdata company growth in the US.   In today's episode of Scale Your Sales podcast, Laura shares how data-driven strategies and precise audience tracking can bridge the persistent gap between sales and marketing. She explore the modern B2B buying journey, where buyers often engage with marketing content long before speaking to sales. Laura explains how DreamData helps revenue teams track every touchpoint, optimize spend, and measure pipeline impact. Discussing the evolving profile of today's successful salesperson, the enduring power of content, and how aligned teams drive sustainable growth—even in tough markets.   Welcome to Scale Your Sales Podcast, Laura Erdem.     Timestamps: 00:00 Building Measurable Sales Impact 05:10 Effective Social Selling Strategies 08:21 Challenge: Effective Marketing Tracking 09:52 Optimizing Marketing and Sales Alignment 14:44 Marketing Strategy: Data vs. Gut Feeling 17:21 Prospect Questions Drive Content Creation 21:09 Optimizing Sales Metrics Effectively 25:16 Rethinking Sales: Seniority & Diversity 27:01 Introverts Succeed in Sales 29:39 Data-Driven Recruitment Strategy 33:12 Prioritize Quality Content     https://www.linkedin.com/in/lerdem/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more!   Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this weeks' Scale Your Sales Podcast episode, my guest is Mason Cosby.   Serving as the marketing leader at numerous boutique and bootstrapped businesses, Mason saw firsthand the power of trading a shiny ABM program with all the fancy tech tools for a scrappy account-based program that instead sourced over $15M in the past 3 years, driving a 20x ROI. Now, he leads a team of fellow Scrappy ABM experts who specialize in low-budget plays and programs that drive high impact.   In today's episode of Scale Your Sales podcast, we explore what truly drives success in Account-Based Marketing (ABM). Mason Cosby shares why identifying potential points of failure is the smartest way to set your ABM program up for success. We discuss the importance of sales and marketing alignment, examine common sources of tension, and highlight where real breakthroughs happen. Mason also offers practical, proven ABM tactics you can implement immediately—no big budgets or complex tech stacks required.   Welcome to Scale Your Sales Podcast, Mason Cosby.     Timestamps: 00:00 Successful ABM Strategies with Mason Cosby 06:00 Balancing Strategy and Inclusivity 07:04 Optimizing ABM for High-Value Clients 11:11 Refining Dynamic Target Account Lists 14:48 Sales vs Marketing Communication Channels 19:18 Misaligned Incentives Fuel Sales-Marketing Conflict 20:42 Aligning Marketing with Revenue Goals 26:24 Leveraging Email Bounces for Reengagement 28:08 Relationship Mapping Insights     https://www.linkedin.com/in/masoncosby/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more!   Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

Ready to stop being your own worst critic and become your biggest champion? In this inspiring episode of the Marli Williams Podcast, I sit down with bestselling author and keynote speaker Dorice Horenstein, whose powerful new book, “Choose to Be Your Own Champion,” is about reclaiming your inner power. From stories of leadership in the Israeli army to moments of personal reinvention, Dorice reveals her transformative six-step playbook for self-leadership and decision-making. Together, we explore the difference between listening to society's noise and honoring that quiet inner whisper telling you you're meant for more. Plus, discover how embracing your energy, honoring your emotions, and cultivating true self-awareness can open doors to growth. Tune in for a conversation packed with practical wisdom, empowering mindsets, and a deep dive into living with clarity, purpose, and authentic leadership. Are you ready to reimagine what's possible for your life?About Dorice:Dorice Horenstein, the Oy to Joy Champion Catalyst, is an international resilience speaker and Positive Intelligence expert who turns theory into action! A best-selling author and Top 25 Global Thought Leader in Coaching (Thinkers360), Dorice empowers individuals and teams to build resilience, clarity, and joy. With 30 years in education and leadership, she has trained organizations like Bonneville Power Administration, CREW, and Standard Insurance. Her dynamic talks at MDRT Dubai, HR Cruise, and BPAA leave a lasting impact. Her upcoming book, Choosing to Be a Life Champion, offers a six-step roadmap to thriving in life and work.Facebook: SpeakerdoricehorensteinLinkedIn: doricehorensteinInstagram: @doricehorensteinWebsite: doricehorenstein.comFree resource: Choosing CardPlace your pre-order on B&N Books will be available on October 14: HereJoin the Free ambassador program: HereMarli Williams is an international keynote speaker, master facilitator, and joy instigator who has worked with organizations such as Nike, United Way, Doordash, along with many colleges and schools across the United States. She first fell in love with transformational leadership as a camp counselor when she was 19 years old. After getting two degrees and 15 years of leadership training, Marli decided to give herself permission to be the “Professional Camp Counselor” she knew she was born to be. Now she helps incredible people and organizations stop waiting for permission and start taking bold action to be the leaders and changemakers they've always wanted to be through the power of play and cultivating joy everyday. She loves helping people go from stuck to STOKED and actually created her own deck of inspirational messages called StokeQuotes™ which was then followed by The Connect Deck™ to inspire more meaningful conversations. Her ultimate mission in the world is to help others say YES to themselves...

In this weeks' Scale Your Sales Podcast episode, my guest is Hayal Koc.   Hayal is a Regional Vice President at Salesforce, the world's leading digital labor and CRM platform. She recently relocated to London, where she led a team of top sales professionals partnering with companies across all industries in the UK and Ireland. Prior to Salesforce, I co-founded and led sales and business development at a HR-tech startup based in Istanbul, Turkey and I began my career in investment banking and consulting, working at top global firms JP Morgan, EY and PwC.   In today's episode of Scale Your Sales podcast, Hayal explores the mindset needed to navigate constant change, focusing on curiosity, resilience, and detachment from fixed outcomes. She shares lessons from her multicultural background, her journey in building trust and confidence as a leader, and offers practical strategies for coaching teams by empowering individuals. This conversation provides valuable insights for those stepping into new roles, leading diverse teams, or aiming to make a meaningful organizational impact.   Welcome to Scale Your Sales Podcast, Hayal Koc.     Timestamps: 00:00 Embracing Change, Curiosity, and Resilience in Sales Leadership 04:16 Career Growth Through Curiosity 07:28 Proactive Career Planning 12:35 Approach New Roles with Fresh Perspective 15:12 Preparing for Success through Understanding 20:47 First Female Leader Experience 23:56 Personalized Team Management Conversations 27:46 Embrace Curiosity and Technology 29:55 Integrity and Impact Focus     https://www.linkedin.com/in/hayalkoc/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more!   Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this weeks' Scale Your Sales Podcast episode, my guest is Leslie Douglas.   Leslie Douglas is an award-winning sales coach dedicated to helping sales professionals align with their purpose and maximize productivity for high-impact results. With over 15 years of sales experience and a decade in coaching, she empowers individuals and teams to drive pipeline while staying authentic to their unique voice. A LinkedIn Top Sales Voice, and host of the popular Sell Better Daily Sales Show, Leslie speaks globally, inspiring sales professionals to sell with confidence, clarity, and purpose.   In today's episode of Scale Your Sales podcast, Leslie explores the evolving dynamics of high-performing revenue teams, emphasizing that despite advancements in AI and technology, it's people and effective coaching that drive success. She discusses the shift from deal-centric to people-focused coaching, the importance of personalized motivation, and the need to support both sellers and leadership. The conversation also highlights the role of diversity, community, and changing generational values in shaping a resilient and inclusive sales culture.   Welcome to Scale Your Sales Podcast, Leslie Douglas.     Timestamps: 00:00 Prioritizing People in Revenue Teams 05:28 Emerging Trends in Sales Kick-offs 07:27 Data-Driven Leadership Insights 12:23 Individual Motivation Beyond Money 14:41 Shattering Glass Ceilings Together 18:17 Shifting Career Aspirations and Values 21:26 Generational Shift in Risk Tolerance 24:28 Experiencing Global Traditions Journey 27:54 Curiosity: Key Sales Tool 31:14 Finding a Safe Community Transformed Me   https://www.linkedin.com/in/lesliebdouglas/ https://www.instagram.com/itslesliedouglas/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

Steve is a globally renowned talent strategist and advisor, sought after by leaders and organizations around the world. His client roster includes innovative organizations such as Airbnb, Salesforce, the Country Music Association, Manchester United Football Club, the BBC, and the City of Lisbon Portugal.Additionally, Steve is frequently retained by top VC firms and top consulting firms like Deloitte and McKinsey for his expertise.A dynamic speaker and educator, Steve presents at global conferences and teaches at leading universities.Before founding his firm in 2013, Steve spent over 25 years as an HR executive atindustry-leading companies like Cisco Systems and Electronic Arts.His career culminated in his role as LinkedIn's first Chief Human Resources Officer, where he helped grow the company from a private startup of 400 employees to a public powerhouse. His pioneering work in shaping LinkedIn's culture inspired Stanford University to create a graduate-level class based on his strategies.Throughout his career, the teams and cultures Steve has built have been recognized as world-class performers by The Wall Street Journal and Fortune Magazine. He has also been named one of the Top 100 Global Thought Leaders in People and Talent annually since 2021.In 2021, Steve released his acclaimed book Workquake, which explores the future of work and became an Amazon “Hot New Release” upon publication. Today, he serves on the boards of three companies and advises several forward-thinking organizations.To know more about Steve visit his website:www.stevecadigan.comThis episode is sponsored by: The Outlier ProjectWebsite: https://www.theoutlierproject.live/LinkedIn: @theoutlierproject

In this weeks' Scale Your Sales Podcast episode, my guest is Jacques Sciammas.   Large company CFO (Charles Schwab, McGraw-Hill) who chaired the Capital Committee responsible for the decisions on strategic and large investments. He shares his real-life experience to help sales teams better understand the Executive Buyer's perspective, to help them win deals with the C-suite and develop strong relationships.   In today's episode of Scale Your Sales podcast, Jacques shares insights into the evolving dynamics of the C-suite and how sales teams can build meaningful relationships with top executives. He explores the growing importance of empathy, communication, and strategic alignment in high-level sales conversations, offering valuable guidance for sales professionals and leaders aiming to elevate their boardroom impact.   Welcome to Scale Your Sales Podcast, Jacques Sciammas.     Timestamps: 00:00 CFO Leads Capital Investment Committee 05:16 Evolving C-Suite Dynamics and Decisions 08:34 Expanded C-Suite Roles 11:35 Evolving KPIs: Beyond Profitability 15:01 Empathy Key to Sales Success 18:45 Corporate-Political Balance and Responsibility 23:26 Efficient Meetings and Value Focus 26:23 C-Suite Misalignment in Sales Meetings 27:42 Sales Success: Beyond Basic Preparation   https://www.linkedin.com/in/jacques-sciammas/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales And more!   Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

I had the pleasure of sitting down with Simon Hartley, a renowned sports psychologist and author, to explore the fascinating world of human psychology in sports and business. In our chat, Simon shared insights on motivation, focus, and the pursuit of excellence that apply far beyond the realm of athletics. We discussed the power of accountability, the importance of enjoyment in performance, and how to develop self-awareness to reach the next level. Simon also opened up about his latest book, "Key to the Door", where he examines what sets global thought leaders apart. We delved into the delicate balance between authenticity and success, and how to share your truth in a way that resonates with others. Whether you're an athlete, business leader, or simply someone striving for personal growth, this episode offers valuable lessons on harnessing your potential and achieving your goals. Don't miss this insightful conversation - tune in now to gain a fresh perspective on motivation, success, and the psychology of peak performance.

In this weeks' Scale Your Sales Podcast episode, my guest is Manoj Ramnani.   Manoj is the Founder and CEO of SalesIntel, a company committed to providing the highest quality B2B contact data on the market. SalesIntel's research team hand-verifies every contact to ensure 95% accuracy on data. As the CEO, Manoj drives the strategic vision of SalesIntel, establishes and fosters key partnerships, and is building out the executive team that will make SalesIntel the leader of the data sector.   In today's episode of Scale Your Sales podcast, Manoj brings extensive expertise in B2B data and entrepreneurship, with experience in both bootstrapped and venture-backed ventures. In this episode, he shares insights on selecting the right financial path for startups, optimizing the tech stack, and navigating evolving go-to-market strategies. Manoj also explores the shifting role of sales teams in response to economic and technological changes, highlighting how Sales Intel leverages human-verified data and AI to drive accurate pipeline generation.   Welcome to Scale Your Sales Podcast, Manoj Ramnani.     Timestamps: 00:00 Bootstrapping vs. VC Insights 04:08 Startup Challenges and Lessons Learned 08:22 Strategic Fundraising and Sales Optimization 11:19 Consolidation of Tech Platforms 16:14 GTM Product Innovation Challenges 17:06 Empowering Buyers, Shifting Sales Strategy 20:23 Innovative Products Need Customer Feedback 24:36 Prioritizing Quality in Data Service 28:11 Optimizing Go-To-Market Strategy 30:16 From Engineering to Sales Intel 34:10 Focus on Events, Community, Partnerships 36:29 Empowering High-Performance Teams   https://www.linkedin.com/in/manojramnani/     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

Frank Mattes is the Founder and CEO of Lean Scaleup, a firm specializing in out-of-the-box innovation and corporate new-business development. He co-created the Lean Scaleup methodology, collaborating with over 100 experts from academia and industry. With a career spanning more than 25 years, Frank has advised numerous international corporations, including Fortune 10 companies. He has repeatably been named Global Thought Leader and influencer on Entrepreneurship and Lean Startup by Thinkers360. In this episode… Businesses often face the challenge of balancing short-term success with long-term growth. With rapid technological advancements and shifting customer demands, how can organizations innovate while maintaining their current operations? Is it possible to prepare for the future without neglecting the present? Frank Mattes, a seasoned expert in innovation and business strategy, offers practical insights into this dilemma. Drawing from his extensive career, Frank suggests that businesses must integrate immediate needs and future innovations by fostering a culture of out-of-the-box thinking. He emphasizes the importance of leadership in guiding teams through transformations, particularly in challenging industries. By listening to employee feedback and aligning short-term decisions with long-term visions, companies can avoid stagnation and adapt to change. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Frank Mattes, Founder and CEO of Lean Scaleup, discussing how businesses can scale innovation while balancing current needs. Frank shares his expertise on adapting to disruption, the importance of innovation leadership, and lessons from companies like Kodak and Fujifilm. He also explains how Amazon and Amadeus successfully navigated the complexities of business transformation.

In this weeks' Scale Your Sales Podcast episode, my guest is Jan Young.   Jan Young is the founder of JanYoungCX consultancy & coaching, StepUpXchange CS executive courses with private community & CxXchange community for CS professionals. She is an award-winning CS leader of 2 successfully exited startups. She brings her cross-disciplinary approach to SaaS B2B tech and Customer Led Growth. Jan is on a mission to transform CS Leaders into Business Leaders and align GTM teams.   In today's episode of Scale Your Sales podcast, Jan shares expertise in transforming customer success leadership and aligning go-to-market strategies for business growth. This discussion covers the critical role of CS leaders in market alignment, the impact of data integration and AI on revenue operations, and the importance of breaking down organizational silos. Jan provides insights on driving profitability in customer interactions and creating a seamless customer journey.   Welcome to Scale Your Sales Podcast, Jan Young.     Timestamps: 00:00 Aligning GTM for Customer Experience 05:16 Balancing Customer Value and Profitability 09:34 Fostering Success Through Collaboration 13:42 Shifting to Profitable, Efficient Growth 15:03 Rethinking Customer Engagement Strategies 18:42 Optimizing Customer Success Milestones 22:47 Earning Trust in Sales Delivery 26:51 Sales vs. Customer Success Gender Dynamics 28:52 CS Careers Foster Customer Relationships 31:27 Embracing AI for Business Efficiency 35:07 Adapting to Industry Transformation 38:00 Community and Courage     https://www.linkedin.com/in/jan-young-cx/ https://x.com/janyoungcx     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com   LinkedIn: https://www.linkedin.com/janice-b-gordon/   Twitter: https://twitter.com/JaniceBGordon   Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast   More on the blog: https://scaleyoursales.co.uk/blog   Instagram: https://www.instagram.com/janicebgordon   Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

In this insightful episode of Partnering Leadership, Mahan Tavakoli is joined by Tricia Brouk, an internationally acclaimed author, speaker, and leadership communication strategist. Tricia is the author of The Influential Voice: Saying What You Mean for Lasting Legacy, a powerful book that explores how leaders can use their voices to connect, inspire, and leave a meaningful impact. Drawing from her background as a professional dancer, choreographer, and director, Tricia shares how her experiences have shaped her approach to leadership and communication, offering actionable advice to help leaders connect more authentically with their teams and audiences.Throughout the conversation, Tricia emphasizes the importance of personal storytelling in leadership, showing how even the most accomplished CEOs and executives can strengthen their influence by sharing their authentic selves. She delves into how vulnerability and empathy, when paired with courage, create the foundation for building trust and inspiring others to follow. Tricia also highlights the transformative power of active listening—not just as a communication tool, but as a discipline that leaders must master to elevate their teams and drive meaningful results.Leaders navigating today's noisy and fast-paced world will appreciate Tricia's perspective on cutting through distractions and communicating with purpose. Her actionable insights on recognizing and overcoming limiting beliefs and leveraging feedback loops will resonate with executives looking to foster growth and innovation within their organizations. Whether you're leading a boardroom discussion, presenting at a conference, or managing a team, this conversation offers a masterclass on how to elevate your voice and leadership impact.Actionable Takeaways:Learn why personal storytelling is a leader's most underutilized tool and how sharing your origin story can inspire trust and connection.Hear how active listening transforms leadership and why it's not just about hearing words but creating a culture of understanding and empathy.Discover how to have courageous conversations with your team by balancing radical honesty with empathy to build trust and alignment.Find out why recognizing truth versus lies is critical for overcoming self-doubt and how reframing limiting beliefs can unlock your leadership potential.Understand the power of feedback loops in leadership and how to create a culture where feedback is freely given, received, and acted upon.Explore the art of cutting through noise and distractions to communicate with clarity, purpose, and impact in today's fast-paced environment.Learn how to embrace vulnerability as a leadership strength, allowing you to foster deeper connections while maintaining credibility and authority.Hear Tricia's advice on amplifying others' voices and how supporting your team can naturally elevate your own leadership influence.Discover why active listening is the ultimate leadership discipline and how it can become your superpower for solving complex challenges.Gain actionable insights on leading with purpose, clarity, and authenticity in a world that demands more from leaders than ever before.Connect with Tricia Brouk:Tricia Brouk WebsiteTricia Brouk's free visualization guide to becoming an influential voiceTricia BroConnect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

In this engaging episode of Partnering Leadership, Mahan Tavakoli is joined by Jeff Gothelf, a globally recognized author, speaker, and coach known for his expertise in organizational agility, product design, and customer-centricity. Jeff is the co-author of the insightful book Who Does What By How Much? A Practical Guide to Customer-Centric OKRs. Drawing on decades of experience and collaboration with leading organizations, Jeff shares practical strategies to help leaders implement Objectives and Key Results (OKRs) in ways that drive meaningful outcomes.The conversation explores why OKRs, often misunderstood as just another goal-setting framework, are in fact a transformative tool for aligning teams, fostering collaboration, and focusing on outcomes that truly matter. Jeff delves into the critical difference between outputs and outcomes, highlighting how focusing on behavior changes in customers creates measurable impact. His practical advice is grounded in real-world examples, making this episode a must-listen for leaders seeking to elevate organizational performance.Jeff also shares actionable steps for starting small with OKRs, experimenting with pilot teams, and scaling successful initiatives across the organization. He provides a nuanced perspective on the common pitfalls that derail OKR adoption, including the temptation to prioritize outputs over outcomes and the misalignment of accountability. This candid discussion offers a roadmap for leaders to overcome these challenges and create a culture of agility and continuous learning.From balancing transparency with accountability to maintaining alignment with an organization's brand promise, this episode equips CEOs and senior executives with the tools and frameworks needed to navigate strategic change effectively. Whether you're familiar with OKRs or exploring them for the first time, Jeff's insights will challenge conventional thinking and inspire leaders to rethink their approach to goal-setting and customer success.Actionable TakeawaysYou'll learn why OKRs are more than just another framework—they're a mirror for your organization's ability to deliver on its brand promise.Hear how to differentiate between outputs (what you make) and outcomes (the changes you create) and why this shift is crucial for organizational success.Discover why starting small with OKR implementation—through pilot teams—leads to greater long-term success.Explore Jeff's perspective on the most common mistake leaders make with OKRs and how avoiding it can transform your team's performance.Learn the secret to transparency in goal-setting without sacrificing accountability or collaboration within teams.Find out how OKRs enable agility, empowering organizations to adapt quickly to change while staying customer-focused.Uncover the importance of clarity, starting with the 'why' behind transformations, and how it strengthens buy-in from teams.Hear Jeff's take on aligning OKRs with strategic priorities, even during moments of crisis or market disruption.Understand how OKRs differ from KPIs and how they serve as a bridge between strategy and execution.Connect with Jeff GothelfJeff Gothelf WebsiteJeff Gothelf LinkedIn Who Does What By How Much? A Practical Guide to Customer-Centric OKRs Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

In this compelling episode of Partnering Leadership, Mahan Tavakoli sits down with Misha Glouberman, a celebrated expert in communication and collaboration, to explore the vital role of effective communication in leadership. Misha, author of The Chairs Are Where the People Go, draws on years of experience helping organizations improve team dynamics, resolve conflicts, and foster trust. His refreshing insights challenge traditional notions of leadership and offer a more human-centric approach to managing teams and driving change.Throughout the conversation, Misha emphasizes the importance of aligning actions with values, both for individuals and organizations. He delves into the often-overlooked barriers to effective communication, from unspoken assumptions to misaligned priorities, and shares practical tools for overcoming these challenges. His nuanced approach to building trust, fostering collaboration, and addressing conflict resonates deeply with the complexities of modern leadership.Misha's unique ability to break down abstract concepts into actionable steps sets this conversation apart. Whether it's designing gatherings that truly connect people or addressing the hidden dynamics that fuel workplace silos, his advice is as practical as it is transformative. Leaders at all levels will find value in his guidance on how to create environments where feedback flows freely and trust becomes the foundation for success.Actionable TakeawaysDiscover why most organizational problems are rooted in communication breakdowns—and how to address them.Hear how to create an environment where feedback is not only welcomed but becomes a cornerstone of team growth.Learn why trust isn't built overnight and the consistent actions leaders must take to foster it.Explore Misha's counterintuitive advice on breaking silos by letting go of control.Uncover the key to aligning team actions with their core values and principles for sustained success.Find out how to turn gatherings into meaningful experiences that drive connection and collaboration—not just more presentations.Gain insights on navigating team conflict by focusing on role clarity and accountability.Understand how leaders can model a growth mindset by owning their role in organizational dynamics.Hear Misha's practical framework for aligning your leadership approach with the challenges and goals of today's workforce.Learn why the best communication tools are built on transparency, curiosity, and empathy—and how to apply them.Connect with Misha GloubermanMisha Glouberman Website Misha Glouberman LinkedIn Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

In this episode of Partnering Leadership, Mahan Tavakoli sits down with Rob Sadow, the co-founder and CEO of Scoop and the mastermind behind The Flex Index. As a leading expert on the future of work, Rob shares his invaluable insights on navigating the seismic shift towards hybrid and flexible work arrangements. Drawing from his extensive experience and data-driven approach, Rob goes into the challenges and opportunities that come with this transformative change in the workplace. Throughout the conversation, Rob Sadow highlights the importance of embracing flexibility and adapting office spaces to meet the evolving needs of both employees and organizations. He discusses the role of data in guiding decision-making processes and shares strategies for fostering productivity, engagement, and work-life balance in the new era of work. Rob also sheds light on the impact of hybrid work on cities and the need for strategic planning to create more live-work-play environments. He emphasizes the significance of investing in smart policies to mitigate the long-term effects of this transition and set cities up for success in the coming decades. Listeners will gain a deeper understanding of the complex dynamics at play in the world of hybrid work and the key factors that contribute to the success or failure of companies as they navigate this uncharted territory.  Actionable Takeaways: Discover the stages of grief executives go through when confronting the new reality of work and how to reach acceptanceLearn why companies founded after 2010 have a competitive edge in the era of flexible workUncover the challenges faced by people managers in the transition to hybrid work and strategies for overcoming themHear how successful companies take an iterative approach to implementing hybrid work policiesExplore the role of cities in adapting to the shift towards hybrid work and the importance of investing in smart policiesGain insights into the common pitfalls of viewing hybrid work as merely a policy change and the need for a holistic approachFind out how to leverage data and benchmarking to make informed decisions about office space and employee experienceUnderstand the potential impact of AI on the future of work and its interaction with hybrid work modelsLearn how to foster a culture of collaboration, documentation, and outcome-based management in a hybrid settingConnect with Rob Sadow Flex Index Flex Index Newsletter Scoop Website Rob Sadow LinkedIn Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website

In this thought-provoking episode of Partnering Leadership, Mahan Tavakoli speaks with Shailendra Pratap Jain and Shalini Sarin Jain, co-authors of the book Managing Brand Transgressions: 8 Principles to Transform Your Brand. With decades of research and leadership experience, the Jains share compelling insights into how organizations can navigate brand crises with integrity and build resilience for the long term.The conversation dives deep into the principles that distinguish brands like Tylenol, Patagonia, and Ben & Jerry's as models of authenticity and trust. Shailendra and Shalini reveal why managing brand transgressions goes beyond crisis management—it's about embedding empathy, accountability, and transparency into the very fabric of leadership and culture. Drawing on examples from global brands, they dissect what happens when organizations prioritize profits over principles and offer actionable strategies to strike the right balance.As CEOs and senior executives face an age of hyper-connected digital transparency, this episode offers practical lessons on how to build trust and recover from missteps while strengthening your organization's brand identity. Whether you're leading a small team or steering a multinational corporation, Shailendra and Shalini's insights will inspire you to rethink your approach to brand management in today's complex landscape.Actionable Takeaways:Discover why addressing the pain of victims is the most critical first step in brand crisis management—and how few companies actually get it right.  Learn the "gold standard" principles from Tylenol's crisis response that can guide your organization in times of uncertainty.  Hear how Patagonia and Ben & Jerry's have successfully aligned their brand values with their business strategies, creating deep loyalty and lasting impact.  Uncover the risks of avoiding transparency in today's digital age and why attempting to conceal mistakes often results in far greater consequences.  Explore how leadership tone at the top shapes middle management and employee responses during crises, for better or worse.  Find out how empowering employees with transparency and autonomy can turn them into frontline advocates for your brand, even during challenging times.  Understand why balancing principles and profits is not just a moral dilemma but a strategic necessity in building sustainable brands.  Learn how companies like Apple have turned public backlash into a moment to reinforce their brand authenticity and regain trust.  Gain insights into the leadership actions that can prevent your organization from becoming a cautionary tale, even before a crisis hits.  Connect with Shailendra Pratap Jain and Shalini Sarin JainBrand Transgressions Website Shailendra Pratap Jain LinkedIn Shalini Sarin Jain LinkedIn  Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website