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Should your practice hire offshore dental team members? Gary Takacs and Naren Arulrajah take the question on. Gary's 2018 test put a trained remote team member on his phones when the office was missing close to 30% of calls during business hours. The standard today is 10% or lower. They cover dental insurance verification, revenue cycle management, rising staff compensation, and the 28 to 30% wage target. Naren, who hires 1 in every 100 applicants, explains why remote staff need buttoned-down systems.
Joining us on this episode of Living Off Rentals is Maria Laoang, our Airbnb Manager who's been overseeing the day-to-day operations for my short-term rental business, Dune Dwellings, for the past two years. Maria is a virtual assistant (VA) from the Philippines who manages our team of 3 full-time customer service team members. Together, they run the day-to-day operations of our Airbnb business. Listen as she shares how her background in customer service led her to Airbnb management, her responsibilities, and what it means to hire for ownership rather than tasks. She also gets into what onboarding and training VAs look like in practice, how something as simple as a daily Slack recap can keep a whole team on the same page, and just how many moving pieces a short-term rental operation actually juggles, from guest services and cleaning to maintenance, vendors, systems, processes, and more. If you're looking to scale up your Airbnb operations with a virtual team, this one's for you! Enjoy the show! Key Takeaways: [00:00] Introducing Maria Laoang and her role as virtual rental manager [04:21] Maria's background in customer service and training [07:30] Responsibilities as a virtual short-term rental manager [08:18] Improving systems, SOPs and processes [10:28] The difference between a team member and a manager [13:28] How Maria found the job opportunity [15:15] Why clearly defining the role matters when hiring [19:17] The right time to hire a virtual team member [21:19] Language and communication in the Philippines [26:41] Building the onboarding and training process [31:37] Using Slack as the day-to-day communication hub [34:16] Advice for rental property owners thinking about hiring virtually [35:25] Being ready to delegate and build systems [37:54] Rewarding your team as owners [39:52] Outro Show Links: Living Off Rentals YouTube Channel – youtube.com/c/LivingOffRentals Living Off Rentals YouTube Podcast Channel - youtube.com/c/LivingOffRentalsPodcast Living Off Rentals Facebook Group – facebook.com/groups/livingoffrentals Living Off Rentals Website – https://www.livingoffrentals.com/ Living Off Rentals Instagram – instagram.com/livingoffrentals Living Off Rentals TikTok – tiktok.com/@livingoffrentals Want to start investing in short-term rentals? Book a call to see if my STR Blueprint program is a good fit for you: livingoffrentals.com/call
Episode 233 of Fly on the Wall is here.As your church grows, your leaders have to grow with it.But one of the biggest mistakes we make is assuming that someone who is great at doing the work will automatically be great at leading the people doing the work.In this episode, I sit down with my friend Josh from Arizona to talk about developing higher-capacity leaders and helping people shift from being task-focused to truly people-focused.Here's the shift:Your job isn't to be the best team member on your team. Your job is to be the best coach on your team.Leadership isn't about doing more. It's about developing people who can carry the mission with you. That means apprenticing new leaders, investing in your team, giving away responsibility, and creating clear expectations for what leadership actually looks like.Here's some of what we unpack:Why every new level of growth requires an adjustmentHow to define what a leader actually looks like in your churchWhy leadership can't simply mean being in charge of more tasksHow to move leaders from doing to coachingWhy expectations need specific points of accountabilityHow growth reveals gaps in your existing leadershipWhen an organic church culture needs to become more organizedWhy stronger systems can actually attract higher-capacity leadersHow to know when someone is ready for greater responsibilityWe also talk about one of my favorite ways to identify future leaders: beta test them.Before giving someone a title, give them an opportunity to lead.Think task, team, title.Can they accomplish the task? Can they lead and develop a team? If they can prove themselves there, then you can start talking about the title.Growth changes what leadership requires.If you want your church to reach the next level, you can't just ask your leaders to do more.You have to teach them to lead differently.
"How do I build a clientele for a new team member when they're also doing reception?"This is a listener Q&A episode, with three of your questions on the table: new staff, rebooking and team meetings.In this episode I'm sharing how to structure a role that mixes reception and client work so nobody ends up resentful, how to market a new team member so their column actually fills, the exact wording my team uses when clients want to "go home and check their roster" before rebooking, and how I plan my weekly team meetings and one-on-one catch-ups.Mentioned in this episode: Episode 203, hiring front of house and a salon manager https://player.captivate.fm/episode/5d97d0e7-e281-4cf8-8831-76dac2de31cfListener Q&A kickoff, and the three questions on the table this week [00:00].Why a new team member can't build a clientele while covering reception with no structure [00:54].How I block out reception time with set tasks, so nothing gets left to a panic at close [02:37].Marketing your new team member flat out, from intro posts and stories to offers for existing clients [05:51].Why a full column takes nine to 12 months, and the retention rates that would actually worry me [09:23].The rebooking conversation I use when clients want to check their roster and book online later [13:00].Using FOMO to manage expectations, and why your team should rebook from a place of help [15:10].How I plan my weekly team meetings, from the running note on my phone to the monthly team goal [19:33].What I cover in my one-on-one coffee catch-ups, and wrap up [22:26]..... Lauren on Instagram: https://www.instagram.com/laurenlappin_ The Salon Goals Podcast: https://www.instagram.com/salongoals_podcast Questions? Email me: hello@laurenlappin.com.au
In this week's Interview Classic podcasts, we jump back to 15 years ago this week (9-15-2011) for PWTorch editor Wade Keller talk with WWE creative team member John Piermarini. They discussed the Triple H-C.M. Punk promo on Raw and the John Cena-Alberto Del Rio hype, plus answered live calls on a wide range of subjects for 90 minutes. In the previously VIP-exclusive Aftershow, they talked more about Hunter-Punk and then insight into what happens with wrestlers once they walk backstage after their segment ends. Which wrestlers get one-on-one time with Vince McMahon and under what circumstances?Become a supporter of this podcast: https://www.spreaker.com/podcast/wade-keller-pro-wrestling-podcast--3076978/support.
In this episode of the Grow A Small Business Podcast host Troy Trewin interviews Myriam Barthes shares how she and her husband built Journey Clinical from a COVID-era living room startup into a 100+ person company. She reveals how the business grew to support 3,000+ clinicians and deliver over 1 million hours of ketamine-assisted psychotherapy. Myriam discusses raising venture capital, scaling teams, hiring the right people, and building a sustainable company culture. She also explains why customer obsession, strong execution, sleep, and treating yourself like an athlete are essential for founders. Plus, she shares lessons on navigating rapid growth, overcoming challenges, and building a business around an emerging industry. Journey Clinical posts an outstanding patient NPS of ~80—well above the global average of 20 and the tough benchmark of 50. This score reflects deep loyalty in a sensitive mental-health space, where 9–10 scorers actively recommend the service. Learn how to measure customer love in 21 minutes with free NPS: https://www.growasmallbusiness.com/an-easy-way-to-measure-if-your-customers-love-you-in-21-minutes--use-the-net-promoter-score-nps-and-its-free Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Myriam Barthes shares that the hardest thing in growing a small business is showing up every day and giving it your best. She highlights the importance of staying consistent and committed throughout the challenges of business growth. What's your favorite business book that has helped you the most? Myriam Barthes shares that *Who: The A Method for Hiring* by Geoff Smart and Randy Street was the business book that helped her the most, particularly by improving her approach to hiring, especially in the early stages of building her team. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Myriam Barthes shares that she mainly uses podcasts to distract herself and take a break from work, so she does not have one particular podcast or online learning resource that she would recommend. What tool or resource would you recommend to grow a small business? Myriam Barthes shares that the most important resource for growing a small business is being obsessed with your customers, talking to them, listening to them, and acting on their insights. She believes staying close to the customer is the most important thing. What advice would you give yourself on day one of starting out in business? Myriam Barthes shares that she would tell herself, "You got this. You're going to be okay. And also, it's fun." She encourages herself to trust the journey and remember to enjoy the experience of building the business. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Treat yourself like an athlete and take care of yourself – Myriam Barthes Your belief system is what ends up driving everything – Myriam Barthes Be obsessed with your customers and listen to their insights - Myriam Barthes
Coach Lauren joins the show to share hard-won tips for tackling back-to-back Ironman races. We dig into training block design, recovery between events, fueling strategy, pacing across the swim/bike/run, and the mental game of stacking two full-distance races close together. Whether you're eyeing your first double or looking to sharpen an existing plan, there's something in here for you. Sponsor: This episode is brought to you by Vespa Power Endurance Nutrition. Less sugar. Higher performance. Faster recovery. Visit https://vespapower.com/ and use discount code g2gvespa15. Grit2Greatness Calls to Action: - Website: https://grit2greatnessendurance.com/ - Facebook: @grit2greatnessendurance - Instagram: @g2gendurance - Become a Team Member: https://forms.gle/TPmvpZfPnKqmi9w29 - Subscribe to the Podcast: https://podcasts.apple.com/us/podcast/grit2greatness-endurance/id1508563057
This is Derek Miller, Speaking on Business. AAA Mountain West Group helps members stay safe through roadside assistance, insurance, travel services and automotive resources while supporting communities across the Mountain West. Government Affairs Specialist for Utah, Wyoming, Montana and Alaska, Ben Nichols, joins us with more. Ben Nichols: Serving Utah drivers and travelers since 1903, AAA Mountain West Group is a mission-driven, member-centric organization powered by a vision of creating Members for Life. Guided by its mission of People Helping People, AAA delivers exceptional roadside assistance, auto repair, DMV services, travel planning, insurance and financial services, home security and exclusive Member discounts. Today, AAA proudly serves nearly 260,000 Members across Utah with five dedicated branch locations in South Ogden, Farmington, Salt Lake City, Orem and St. George. As part of a larger network of 5,400 Team Members serving over 6.8 million people across seven western states, AAA is recognized by Forbes as one of the Most Trusted Companies in America. AAA remains deeply committed to keeping Utahns safe, protected, and fully prepared for every journey ahead. To learn more about AAA's exclusive Member discounts or to become a Member, visit a AAA location near you or go online at MWG.AAA.com. Derek Miller: AAA Mountain West Group continues building stronger connections with Utah communities, helping Members feel confident wherever life takes them and creating lasting relationships for generations to come. I'm Derek Miller, with the Salt Lake Chamber, Speaking on Business. Originally aired: 9/25/26
What does it take to grow a company from seven people to nearly 50 without losing the culture that made it successful?In this special live episode of the Builders of Authority Podcast, Adam McChesney sits down with four of BOA's original team members during Builders Week in Managua, Nicaragua.Recorded at Treehouse Coworking, the conversation features:• Javier, SEO Specialist• Lorna Jimenez, Project Manager• Rosanna Canales, HR Director• Jose Duarte, AI Lead and Automations ManagerTogether, they look back at the evolution of Builders of Authority from a mastermind and coaching program into a full-service digital marketing agency serving contractors and home service businesses across the country.They discuss:• What the early days of BOA were really like• Scaling the team from seven to nearly 50 people• Building trust across different departments and countries• Protecting company culture during rapid growth• Investing in employee development and leadership• Maintaining high standards as the company expands• Delegating responsibilities to managers• Staying focused on the company's core vision• The importance of slowing down and taking time to rest• The personal and professional growth of BOA's original team membersThis episode is an honest conversation about the people, decisions, values, and challenges behind the growth of Builders of Authority.
In episode 591 of 'Coffee with Butterscotch,' the brothers dig into what actually makes a small studio function well over the long haul. Using Butterscotch Shenanigans as the through line, they walk through how their team structure has evolved, how they think about hiring, bottlenecks, and unexpected skills and what it looks like to keep a small team functioning well through years of shipping games. "How Many Dudes?": https://howmanydudes.com00:00 Cold Open00:28 Introduction and Welcome03:08 Understanding Team Topologies and Their Impact06:14 The Role of Individual Skills in Team Dynamics09:09 Case Study: Butterscotch Shenanigans' Team Evolution12:00 Navigating Hiring Challenges and Team Growth14:57 The Synergy of Team Members and Their Contributions22:22 Collaborative Dynamics in Indie Studios25:34 Expanding Team Capabilities and Bottlenecks27:09 Adapting Roles and Responsibilities29:15 Unexpected Skills and Team Adaptation34:05 Continuous Integration and Development Philosophy38:06 Quality Assurance and Testing Strategies46:17 Small Batch Delivery and Automated Processes51:23 The Role of Productivity Engineering55:26 Team Structure and Management Philosophy01:01:04 Collaboration and Bottlenecks in Game Development01:05:47 Shaping the Studio for SuccessSubscribe on YouTube: https://www.youtube.com/@coffeewithbutterscotchSubscribe on Apple Podcasts: https://apple.co/1LxNEnkChat with us on Discord: https://discord.gg/bscotchSupport the podcast: https://moneygrab.bscotch.netLooking for help making and publishing your own games? Check out LudoKit, the web service we're building to help us with our own games: https://ludokit.com ★ Support this podcast ★
I walk through Etsy's latest seller updates, including AI listing tools, personalization fields, a third variation, shared shop access, and Etsy Ads groups. Learn how to check AI-generated Etsy SEO with Marketplace Insights, organize your ads, and use the updated shop stats to track performance.
"They're lazy." "They don't care." "This person is the problem." You probably said something like this the last time you got annoyed at the office.In this episode, the DPH coaches break down what to do the next time someone on your team drops the ball. You'll learn the difference between being decisive and being judgmental, when to act immediately or take a pause and get curious, and how to address problems without putting anyone on the defensive.Topics discussed:00:00 Introduction02:11 The mistake most owners make05:26 How your team labels you too06:23 When acting fast backfires10:52 Judgmental, patient, or decisive — how to tell13:40 The question that works better than "why"16:16 Why you're really annoyed17:03 Why addressing it now helps you later19:07 Building your practice's constitutionThis episode was produced by Podcast Boutique https://www.podcastboutique.comUse the same marketing company as Dr. Etch!Get your free demo with Relevance Marketing by Clicking Here If you are ready to increase your new patients and start growing your practice, visit www.relevanceonlinemarketing.com and see what you've been missing with your current company. Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
Today we jump back 15 years to the Sept. 1, 2011 episode of the PWTorch Livecast with host PWTorch editor Wade Keller and guest cohost John Piermarini, an ex-WWE Creative Team member. They discussed with live callers a wide range of topics including the WWE Raw Supershow from earlier that week, Triple H-CM Punk-Kevin Nash, and more with live callers. This includes the previously VIP-exclusive Aftershow.Become a supporter of this podcast: https://www.spreaker.com/podcast/wade-keller-pro-wrestling-podcast--3076978/support.
What does a 70.3 World Championship reveal about preparation, confidence, and resilience? Coach Kristin Overton brings nearly three decades of triathlon experience, a sports-medicine background, and the perspective of both athlete and coach to this championship conversation. Discover how focusing on controllables, adapting when race day challenges the plan, and reflecting honestly afterward can help athletes at every level make better decisions in their next training block.Vespa SponsorThis episode is brought to you by Vespa Power Endurance Nutrition.Less sugar. Higher performance. Faster recovery.Website: https://vespapower.com/Discount code: g2gvespa15Grit2Greatness Calls to ActionWebsite: https://grit2greatnessendurance.com/Facebook: @grit2greatnessenduranceInstagram: @g2genduranceBecome a Team Member: https://forms.gle/TPmvpZfPnKqmi9w29Subscribe to the Podcast: https://podcasts.apple.com/us/podcast/grit2greatness-endurance/id1508563057
Your best team members don't leave the day they resign, they leave months before that, and most leaders never see it coming. In this episode, we break down the quiet warning signs of disengagement and how to catch them before you lose someone good.Key Highlights:00:28 Not Every Resignation Is a Leadership Failure02:54 How a Good Team Member Slowly Checks Out07:37 Don't Mistake Silence for Buy-In11:43 Have the Conversation Before the ResignationTake the free Owner Dependency Assessment and see where your business relies too heavily on you.
In this episode of The Modern Hairstylist Podcast, Hunter Donia and Jodie Brown get into one of the most common and costly gaps Hunter is seeing with the salon owners he works with inside Mastermind: a lack of a clear, fair, and measurable growth path for the stylists on their team. Hunter pulls directly from real conversations he has been having with new Mastermind members to break down what a growth plan actually needs to look like, which KPIs actually matter, and why getting this right is one of the fastest ways to protect your revenue and retain your best people.This episode is for salon owners at every stage, whether you have one employee or ten, and it is equally relevant for stylists who have ever felt stuck, resentful, or like there was no future for them where they were working.Key Takeaways:
In this episode of the Grow A Small Business Podcast host Troy Trewin interviews Jellaine Dee, founder of Mogul Methods, shares how she built Cherry Blooms from weekend markets into a $10M business in just three years. She started with $90K in credit card debt, selling her wardrobe and using grants and export finance to fund growth. Jellaine expanded into the U.S., securing distribution across all 50 states and Canada and growing her team to around 12 people. She eventually sold Cherry Blooms to private equity and now helps other brands get products onto retail shelves and expand internationally. Her journey highlights resilience, showing up, smart funding, continuous learning, and building a business that creates freedom and impact. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Jellaine Dee shares that the hardest thing in growing a small business is having patience and resilience, as success takes time, sacrifice, obsession, and the willingness to keep going through difficult periods without giving up. What's your favorite business book that has helped you the most? Jellaine Dee shares that her favorite business book is The 4-Hour Workweek by Tim Ferriss, which taught her valuable principles about designing her life and inspired her to explore distribution opportunities in the U.S. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Jellaine Dee shares that she listens to podcasts focused more on mindset and founder wellbeing, while for business development she prefers investing in paid coaching and advisory because the advice can be tailored to her specific needs and circumstances. What tool or resource would you recommend to grow a small business? Jellaine Dee shares that business owners should consistently fill their minds with positive audio, books, and other positive influences to stay motivated, inspired, and resilient through the challenges of growing a small business. What advice would you give yourself on day one of starting out in business? Jellaine Dee shares that she would tell herself, "You got this, girl, and it's going to be a lot of fun." She would encourage herself to live boldly, believe she is made for it, enjoy the adventure, and embrace the personal growth that comes with building a business. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Success requires resilience, patience, sacrifice, and the willingness to keep going when results don't come instantly — Jellaine Dee Show up, get in the room, and create opportunities instead of waiting for them to come to you — Jellaine Dee Believe you're made for it, enjoy the adventure, and embrace the personal growth that comes with building a business — Jellaine Dee
Liebes Team, heute sprechen wir mit einer der fittesten Frauen Deutschlands - aber das Gespräch ist eigentlich viel mehr. Und genau deshalb liebe ich Sport, und diesen Podcast und glaube weiter fest an meine Vision, immer mehr Frauen zu helfen, in den Sport zu finden - in welcher Form auch immer. Wir sprechen, wie gerade schon gehört, sehr viel über die Challenges und schönen Seiten des Mutterwerdens und -seins, warum das NICHT bedeutet, dass alles andere stehenbleibt und man seine alte Identität komplett aufgeben muss. Über ihren Job, in dem sie genau Mamas Hilfe bietet und ihnen die Hand dafür reicht, Sport in den Alltag zu integrieren und darüber, was im Leben letztendlich wirklich zählt. Wir lernen ihren Weg genauer kennen - von Judo, zu CrossFit, zu Hyrox, zu ihrem heutigen Mix, aus allem, was ihr Spaß macht. Was gesundes Training ist und welche Rolle Recovery spielt. Wie immer, würdet ihr uns sehr unterstützen, wenn euch der Podcast gefällt natürlich, wenn ihr uns auf Instagram folgt, den Podcast abonniert oder mit 5 Sternen bewertet Aber jetzt erstmal Vollgas für euch auf die Ohren mit: Uli Glöckner **Schnitt und Postproduktion: Andy Aksen** https://www.aksenmedia.de/ https://www.linkedin.com/in/andyaksen/
In the latest episode, I'm sharing my proven 30-60-90 Day Onboarding roadmap, the exact approach I use with my clients to move from endless training to real contribution and to confidently decide if someone belongs on your team. In this episode, I'll walk you through: What a world-class onboarding experience looks like at day 30, 60, and 90 What to look for, beyond just skill and tasks, to ensure you're building the team you want How to gather real evidence and feedback from your whole team so you know exactly where each new hire stands If you're ready to take your onboarding process from "paperwork and passwords" to intentional leadership, hit play. APPLY TO JOIN the upcoming new cohort of the Leadership Lab
What does powerful leadership look like when a business is growing and challenges arise? In this episode, we explore how founders, CEOs, and business leaders can take ownership instead of blaming employees. We discuss practical leadership strategies, including clear communication, active listening, empathy, feedback, accountability, and setting expectations. We also examine the people and culture challenges that come with growth, including employee performance, organizational chaos, and difficult conversations. Finally, we address when coaching and support aren't enough and how leaders can recognize when it's time to part ways. A practical conversation about leadership, company culture, accountability, and building high-performing teams. Episode Highlights & Time Stamps 0:10 Leading Without Blame 1:49 Lead Powerfully, Not Reactively 3:48 The Four Phases of Tough Talks 5:41 Knowing When to Let Go What You'll Learn ✅Why blaming employees rarely creates meaningful change ✅How powerful leadership begins with personal ownership ✅When to listen, show empathy, communicate directly, or give tough feedback ✅How unclear expectations can contribute to employee performance issues ✅Why different situations require different leadership approaches ✅How to have difficult conversations that actually create movement ✅When coaching and accountability aren't enough ✅How to recognize when it may be time to part ways with an employee Resources & Next Steps Ready to take your leadership energy to the next level? Explore free training and resources at training.coreelevation.com and getfounderfreedom.com to help you identify energy leaks, strengthen your leadership presence, and elevate your team's performance.
It's never been easier to hire the wrong attorney. Most people interviewing law firms after a truck crash ask about the lawyer, and they forget to ask about everyone else on the team. In this episode of Ask David, Board-Certified Truck Accident Attorney David Craig explains why that one oversight can change the entire outcome of a case.David sits down with co-host Ashley Napier to break down the Academy of Truck Accident Attorneys (ATAA), a group founded in 2016 that's dedicated entirely to plaintiff lawyers and paralegals handling truck wreck cases. They talk about what the ATAA actually does, why truck law is completely different than a car wreck or a trip-and-fall case, and why the firm you choose should invest in more than just one good attorney.✔️ What the ATAA is and why it matters when you're hiring a truck accident lawyer✔️ Why truck cases require expertise that most personal injury lawyers simply don't have✔️ How board certification in truck accident law works and what it takes to earn it✔️ Why paralegals can now be board-certified too, and how that benefits families✔️ How the recent unanimous Supreme Court broker decision changes trucking cases✔️ Why "I couldn't see because of the snow or glare" is an excuse, not a justificationDavid Craig is one of the few attorneys in the U.S. who is Board-Certified in Truck Accident Law by the National Board of Trial Advocacy and accredited by the American Bar Association. That means he meets rigorous experience, ethics, and knowledge standards to hold trucking companies and unsafe drivers accountable. With 39+ years handling semi-truck wreck cases, David has served on the ATAA Board of Regents since the group started, and he'll be speaking again this year in Denver on how truck drivers are mistreated by brokers, shippers, and motor carriers, and how that impacts safety.Here's a detail most people never think about. When a top trial lawyer is locked in preparing for trial, working seven days a week and 15-hour days, somebody has to keep every other client's case moving at the same level. That only happens when a firm invests in its whole team. This year, CKF is sending more than ten people to the seminar, because knowledge is power and this is a team game.
DR'We Know We Got This Wrong': Target Apologises and Pulls 'Offensive' Halloween Costume After Racist Backlash; Target Executive Chair Brian Cornell Sells 50,000 Shares for $8.2 Million; WHO DO YOU BLAME?Executive Chair/former CEO (since 2014) Brian Cornell: still 21% influence!CEO Michael Fiddelke: 16% influence; started at Target in 2003; formerly COO and CFOWhy does the corporate page not list his years of service in two separate bios??Dmitri Stockton: 8 years tenure; the double-DEI hater (Deere & Company) Mr. Stockton provides the Board with senior leadership, marketing / design / brands, human capital management, capital deployment, information security / data privacy, financial management, risk management, reputation management, and sustainability and governance skills developed over his more than 30 years of service with General Electric Company in senior leadership positions with escalating levels of responsibilityMarketing / Design / Brands: Target's brand and focus on style and design are the cornerstones of our strategy to offer a preferred shopping experience for our guests that differentiates us in the marketplace.Reputation management: To be successful, we must preserve, grow, and leverage the value of our reputation with our guests, Team Members, vendors, and our shareholders and appropriately respond to crisis events affecting them.A random executive?Chief Merchandising Officer Cara Sylvester: joined Target in 2007Chief Community and Stakeholder Engagement Officer Kiera Fernandez: joined Target in 2001Chief Stores Officer Adrienne Costanzo: joined Target in 2004Black CFO representation falls 25% from 2021 peak as diversity levels off: The number of Black finance chiefs in Fortune 500 and S&P 500 companies ticked down to 15 this year, according to the report from Crist Kolder Associates. WHO DO YOU BLAME?Tractor Supply Co.: Fully eliminated its DEI goals, retired carbon emission targets, and withdrew sponsorships from social and cultural events.Deere & Company: Ended participation in social awareness parades and pledged to eliminate diversity quotas and identity-based affinity group funding.Target: Scaled back its "Racial Equity Action and Change" roadmap, modified its strategy for Pride Month merchandise, and adjusted internal diversity goals.Walmart: Ended key equity training programs, modified its third-party seller guidelines, and scaled back specific minority supplier programs.Lowe's: Ended participation in external LGBTQ+ advocacy surveys and consolidated its employee resource groups under a centralized oversight structure.Ford Motor Company: Scaled back internal diversity targets, stopped participating in third-party workplace index surveys, and unlinked executive pay from DEI metrics.Harley-Davidson: Discontinued its dedicated DEI function, eliminated diversity quotas for supplier contracts, and ended HRC index reporting.Molson Coors: Removed DEI quotas from executive incentive plans and stepped back from external diversity rankings.Meta: Reorganized its human resources departments, eliminating specialized DEI teams and specific supplier diversity programs in favor of broader recruitment practices.Amazon: Phased out several internal affinity programs and explicit representation targets for hiring.McDonald's: Retired numerical demographic goals for senior management roles and paused external workplace diversity surveys.Goldman Sachs: Ended its policy requiring companies it takes public to have at least one diverse board member.The double (and triple?) dippers:Dmitri Stockton: director at Target & DeereJohn May CEO/Chair Deere & Ford Motor directorMarvin Ellison: CEO/Chair at Lowe's after 15 years at TargetJim Farley: CEO Ford Motor & McDonald's director & former Harley-Davison director MMTrump 2.0/ElonShareholder opposition to executive pay eases globallyEurope: NO VOTES for past year fell nearly 6 percentage points year-over-year to 25.2%, the lowest average level since at least 2018.United States: Say on Pay Average Support (S&P 500): Rose to 90.4% (up from 89.7%). Failed Votes (12 years tenure, only 4 of the 11 directors got tagged as having meritThe number of committees - SIX different committees with SIX members in each (except audit which is 5) for 10 directors at the time - they needed to add ANYONE because they were exhausted from so many committee meetingsRich Stoddart DRMember of Nom/CG (also Audit, “Innovation”, and “Social Responsibility”)Was CEO of Leo Burnett - advertising agency that handled massive portion of Nestle USA advertising. Presley was CEO of Nestle USA.Callaway Golf CEO met with backlash over apology for Good Good video depicting abuseThe ad: In the footage, Good Good personality Garrett Clark charges at Alexis Miestowski, knocks her onto the grass, then stands over her and says, "Do not touch my new driver."The company issued a statement on Friday, but CEO Chip Brewer did a social media post this morning stating: "That approval should never have happened. Mistakes were made, and we are taking the matter very seriously. I want to make it clear that we sincerely apologize for the video." He did not apologize to women.WHO DO YOU BLAME?EVP and President of Callaway Golf Glenn Hickey who leads sales and marketing, whose prior work includes being a bond trader and getting a business degree from San Diego State, but was absent for the “don't shove a woman in an ad” lesson (possibly)Good Good and its CEO Matt Kendrick who made the ad for Callaway and posted, “Interesting that @CallawayGolf asks us to make an ad then approves it then asks us to take the fall then drops us in a coordinated media blitz and covers it up by giving a million dollars away thinking everyone will be ok with it. 30 for 39 will be legendary.” He also apologized. But clearly more annoyed at Callaway than, you know, sorry for women?The women on the board and the management team - they should have caught this before it got out! Oh, what? There's TWO women on the board (one auditor who is ex-Boeing, a company with no challenges, and the other a Chief People Officer at a food company) and ONE woman in management (Chief People Officer)? None of whom would have seen the ad??? Oops.Tom Dundon - who, according to the Callaway 2026 Proxy Statement, has been a director since “not applicable” - but does own more than 10% of the stock and has 56% influence over the company according to Free Float data MM
Should your designers earn a commission, bonus, or a share of the profit?In this Asked & Answered episode, Cheryl breaks down how to build an incentive plan that rewards the behavior you actually want inside your firm. She explains why bonuses should be based on profit instead of total sales, how participation should affect the percentage, and why a simple system helps team members think more like owners. Because revenue may look impressive, but profit is what stays in the bank.Have a question--click here to ask us.Loved this episode? Click here to leave a 5⭐ reviewRESOURCE LINKS:Damn Good Workshops - WebsiteView our upcoming workshops!These workshops are 2–3 hour deep dives (some more than one day) built for creative entrepreneurs who want to lead with confidence, price with authority, and grow with intention. We created this workshop series with tracks that cover the challenges we know designers face: pricing, sales, client relationships, project management, marketing, and leadership.Each workshop is designed to stand alone — so you can choose the topics that matter most right now — while still connecting to the bigger picture of building a profitable, sustainable design business.Damn Good Designer - Damn Good Designer - WebsiteThe best multi-faceted business coaching for Interior designers—seriously. This is not some wham-bam glamathon; It is the real deal you have been looking for and what is missing from the business coaching marketplace today.The Paradigm Quick Start - 3 Month Custom Coaching ProgramThe Paradigm Shift - 6 Month Custom Coaching ProgramThe Paradigm Intensive - 12 Month One on One Immersive Custom Business CoachingJoin our FREE Facebook GroupsSmall Business - Think Big - FacebookWhat They Didn't Teach You in Design School - Facebook GroupSubscribe to our newsletterABOUT US:Cheryl Clendenon is the host of The Damn Good Designer Podcast and an award-winning interior designer, writer, and business coach with 26 years of full-time industry experience. With a prior career in media and radio sales, she brings a rare blend of creative thinking and business acumen to the design world. Cheryl was named KBB Person of the Year in 2021, is a nationally published industry voice with a monthly column in Home Accents Today, and regularly speaks on pricing, scope, process, and profitability. Known for her fast pace, contrarian instincts, and practical insight, Cheryl helps established design firms build stronger businesses and define success on their own terms.***Any use of this page and its content to develop or train artificial intelligence or to do computer analysis is prohibited.***
In this episode of the Grow A Small Business Podcast host Troy Trewin interviews Brett Penager, co-founder of Chiro One Wellness Centers, shares his remarkable journey from four failed businesses and being forced out of a top practice management firm to building a chiropractic empire that grew from just two clinics and 12 team members to 164 offices across 13 states with over 1,000 employees. In this candid conversation, he reveals the highs and lows of rapid scaling, including a near-collapse that forced the closure of dozens of locations, the landmark $100M+ private equity deal in 2017, and hard-won lessons on culture, leadership, and accountability. Penager challenges the myth of work-life balance, stresses surrounding yourself with smarter people, and explains why complete personal responsibility is the true lid on any company's growth. He also discusses his book Larger Than Life and his new mission to support 5,000 entrepreneurs worldwide. Packed with practical wisdom for owners scaling past the 5–30 team stage, this episode delivers both inspiration and actionable insights. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Brett Penager shares that the hardest thing in growing a small business is learning to set it up so you're no longer the source of everything, especially once you reach around 40–50 employees. He emphasizes putting capable people in place, staying out of their way even if they don't do the job exactly as well as you would, and accepting that acceptable results from others free you to focus on what you do best. What's your favorite business book that has helped you the most? Brett Penager shares that his favorite business books are The 21 Irrefutable Laws of Leadership, Good to Great, and The 7 Habits of Highly Effective People. If he had to choose just one, he says The 7 Habits of Highly Effective People has been the most powerful for him. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Brett Penager shares that he listens to a wide variety of podcasts and online learning resources rather than sticking to just one or two regularly. He values hearing many different voices and perspectives, so he recommends exploring broadly across platforms instead of limiting yourself to a single show or tool. What tool or resource would you recommend to grow a small business? Brett Penager recommends the Landmark Forum (from Landmark Education) as the most powerful tool for growing a small business. He describes it as transformational learning that accelerates personal growth, helping entrepreneurs become the kind of leaders who can successfully scale their companies by gaining decades of wisdom in a much shorter time. What advice would you give yourself on day one of starting out in business? Brett Penager shares that he would tell himself on day one: "It's all going to work out." He encourages embracing the beauty of the journey itself, because the real magic happens in the process—not just at the mountaintop—and that mindset helps shorten the learning curve when starting over. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: Balance is a myth — when you're out of balance, it simply means you're doing things that aren't lighting you up – Brett Penager If it's working, it's on me. If it's not, it's on me. At the end of the day, the leader is the lid – Brett Penager Every problem has a solution, and every solution brings with it a new problem you could never have foreseen – Brett Penager
What's up team? Wir bereiten uns heute gemeinsam auf die anstehende Basketball-WM der Frauen in Berlin vor. HEIM WM!!! Die deutsche Mannschaft hat über die letzten Jahre eine unfassbare Entwicklung hingelegt - und obwohl der Frauen Basketball in Deutschland selbst sich leider super schleppend nur entwickelt und wir auch ehrlicherweise keine kompetitive Liga haben, geht es im Rest der Welt AB - und die deutschen Spielerinnen sind voll mit dabei! Und eine davon spricht heute mit uns. Ihr werdet es aber ganz schnell merken, sie ist viel mehr als “nur” eine Athletin. Sie hat wahnsinnig viel Tiefgang, beschäftigt sich viel mit ihrer persönlichen Weiterentwicklung in jeglicher Hinsicht, nimmt uns mit in den Lockerroom der Nationalmannschaft und gibt uns die wichtigsten Infos über die WM und wo die Mannschaft hin will. Wirklich eine ganz ganz herzliche, ehrliche Folge geworden, die vielleicht ja auch ein paar Girlies abholt, die mit ihrer Größe zu kämpfen haben:) Wenn ihr in Berlin seid: holt euch ein Ticket! Wenn ihr das nicht schafft, schaut auf jeden Fall im TV zu und haltet dann Ausschau nach unserem neuen Team Member: Emily Bessoir **Schnitt und Postproduktion: Andy Aksen** https://www.aksenmedia.de/ https://www.linkedin.com/in/andyaksen/
You did it.You figured out what kind of help you needed. You found the right person. You interviewed them, tested the fit, made your choice — and finally got to say those two beautiful words:You're hired.But then Monday morning rolls around. Your shiny new team member is sitting there in your office or in your inbox – ready to go and waiting for instructions… And that's when it hits you. Ohhhhhhh. Now I have to TEACH them how to do all of this.
In this episode of the Grow A Small Business Podcast host Troy Trewin interviews Molly Ruland, founder of Heartcast Media, shares how she rebuilt after closing her first business with $100,000 in debt and launched a profitable podcast production agency in 2018. She grew Heartcast Media to an eight-person team and over $3 million in business, including a 71% year-over-year growth year. Molly explains how she transformed the business during the pandemic, growing 200% while keeping every employee employed. She discusses the importance of SEO, podcasting, systems, relationships, and understanding your value when scaling a business. She also shares hard-earned lessons on hiring, leadership, company culture, perseverance, and building a business that can operate without you. Check out The Next 100: Hosted by Molly Ruland, a podcast designed to remind listeners that the next 100 days can create meaningful change through small, consistent actions. Molly shares personal experiences, business lessons, motivation, and practical insights to help listeners move from feeling stuck to taking action. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Molly Ruland says the hardest thing in growing a small business is perseverance. She compares business growth to the ocean—there are ebbs and flows, so you have to keep going through both the good and bad periods. She also emphasizes staying vigilant by continually checking your offers and reviewing your website/content to make sure everything is still relevant. What's your favorite business book that has helped you the most? Molly Ruland shares that her favorite business book is The 21 Irrefutable Laws of Leadership by John C. Maxwell. She reads it once a year because every time she revisits it, she finds new areas to work on. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Molly Ruland shares that she is a member of Together Digital, a women-in-marketing digital collective, which she finds to be an excellent resource. She also relies heavily on business books and audiobooks for professional development, treating them almost like mentors. What tool or resource would you recommend to grow a small business? Molly Ruland shares that she highly recommends Gamma. She says Gamma can significantly improve proposals, reports, and other business materials, and that it can change the way you work. What advice would you give yourself on day one of starting out in business? Molly Ruland shares that she would tell herself to "get a therapist." She explains that so much of running a business is a head game and that entrepreneurship can be a lonely journey. Having a strong handle on your mental health can help you navigate the challenges of leadership and avoid problems in the business. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: You just got to keep doing it because sometimes it's going to work and sometimes it's not and that's part of the journey - Molly Ruland You got to do the stuff you don't like but when you get good at it you might realize that you actually love those things - Molly Ruland Nobody's coming to save you so understand your systems and how they work and learn how to fix them when they break - Molly Ruland
Send us Fan MailEvery year, the world's best fly anglers gather to compete in one of the most prestigious events in competitive fly fishing. This year, they aren't heading to Europe or another faraway destination. They're coming here! In just a few weeks, the 2026 World Fly Fishing Championship will bring competitors from around the world to some of the most legendary trout waters in the world known are the Golden Triangle of Fly Fishing which includes Montana's beautiful Hebgen Lake along with famous fisheries in Idaho and Wyoming. This week on the Montana Outdoor Podcast, Downrigger Dale visits with World Fly Fishing Championship organizer Glade Gunther and Team USA veteran Devin Olsen to learn what makes this event so special, how Team USA prepares to compete against the world's best, and why so many international anglers dream of fishing the waters we sometimes take for granted. When you watch or listen you'll learn how these competitions actually work (WAY different than a typical fishing tournament), why catching one extra fish can mean the difference between winning a gold, silver or bronze medal or going home empty-handed, and some of the fascinating techniques the competitors use that most everyday anglers have never seen. You'll also discover why fly anglers from Europe, Asia, Australia, Africa and beyond are excited to experience the incredible fisheries of Montana, Idaho and Wyoming, and why Team USA believes this could be one of its best opportunities yet to bring home a World Championship and gold medal on home waters. DO NOT miss this podcast it is SUPER interesting! Click here watch or listen!Links:To learn more about Team USA Fly Fishing click here to see the website and here to check out their Facebook Page. We will add more info as we get closer to when the competition kicks off. Or check back to MontanaOutdoor.com.Our guest Glade is looking for folks that would like to bring their boat to Hebgen Lake near West Yellowstone to help take these competitors from all over the world. Interested? You would get to be part of this incredible event that will likely not be back in the USA for 10 or 20 years. They will pay your gas, lodging and so on. Contact Downrigger for more info. Questions for Glade the International Organizer of the World Fly Fishing Championship? Click here to send him an email.Questions for Devin Olsen, Team Member on Team USA Fly Fishing? Just click here. 9Let your buddy Downrigger Dale know what you thought of this Podcast. Click here to email him.Support the showRemember to tune in to The Montana Outdoor Radio Show, live every Saturday from 6:00AM to 8:00AM MT. The show airs on 30 radio stations across the State of Montana. You can get a list of our affiliated radio stations on our website. You can also listen to recordings of past shows, get fishing and and hunting information and much more at that website or on our Facebook page. You can also watch our radio show there as well.
What does it take to build your own AI agent that could help with day-to-day network tasks? Hank Preston, a Distinguished Architect at Cisco, asked himself that question. He developed a presentation that walks through all the elements one might need to build such an agent, as well as the risks to consider. On today’s... Read more »
What does it take to build your own AI agent that could help with day-to-day network tasks? Hank Preston, a Distinguished Architect at Cisco, asked himself that question. He developed a presentation that walks through all the elements one might need to build such an agent, as well as the risks to consider. On today’s... Read more »
What does it take to build your own AI agent that could help with day-to-day network tasks? Hank Preston, a Distinguished Architect at Cisco, asked himself that question. He developed a presentation that walks through all the elements one might need to build such an agent, as well as the risks to consider. On today’s... Read more »
This one keeps coming up in coaching calls, so we're bringing it back. The advice hasn't aged a day.If your top salesperson, your project manager, or your most trusted leader gave notice tomorrow, would your business keep running, or would it fall apart? It's not loyalty holding your company together when you catch yourself saying you "can't do this without" someone, that's fragility wearing a nicer name. And it's not a compliment when a client only gets served because one specific person shows up, that's a vulnerability you need to deal with.In this episode, I break down the difference between "I don't want to do this without them" and "I can't do this without them," the red flags of team members who make themselves indispensable on purpose, and how to build a business that runs on systems, not on any one person.Mentioned: Episode 330, How to Lead an Uncoachable Team Member
One wrong person on your team can quietly cost you your best ones. Most owners hold on far too long, and Michael Mojo breaks down what that decision is really costing them. Keeping an ineffective team member feels like the kinder choice. In this episode Michael makes the case that it's one of the most expensive mistakes an owner can make, because the damage almost never shows up where you're looking for it. Once you see where it actually lands, you can't unsee it. He uses a team-building analogy most owners will recognise straight away, one that reframes how you should be structuring the people around you and why your strongest players might be quietly wasted right now. Then he turns it back on the owner, and makes an argument most founders don't want to hear about who the real bottleneck usually is. He's honest about the fear that shows up when you stop doing the work and start leading it, and why you have to change faster than your business does. He closes on what he calls the most underrated skill in business, the one thing that decides whether you can scale at all. Most owners overlook it completely. If you've got someone you know you should have let go months ago, this one will make the decision a lot clearer. In this episode: The real cost of keeping an ineffective team member How one wrong hire quietly drives your best people out The team analogy that reframes how you build a business Why your strongest people might be wasted right now Who the real bottleneck in your business usually is The fear that hits when you stop hustling and start leading The most underrated skill in scaling a business How to protect your culture before it's too late Official channel and episode of the Winning Standards Podcast hosted by Michael Mojo. All Rights Reserved. When you're ready to fast track your results, here's 2 ways I can help: This month's intake for The Odyssey is now open. If you've hit a ceiling in your business and know the constraint is you, not your business, this is the breakthrough. Limited intake [Learn more] Stuck, need clarity, or just want to upgrade how you think, lead and perform? Thrive Time is my premier self leadership event. [Secure your seat] Follow Me on Social Media:
Gina Kaye, PSAP, is the National Outreach Specialist for Begin Again Institute and has intimate partner betrayal as a part of her personal experience. Gina shares the importance of healing in community and the power of targeted support. Begin Again Institute offers intensives for betraying and betrayed partners. Learn more here: www.beginagaininstitute.com . To connect with Gina, go to the 'About' tab and click on Team Members.
Happy Sunday, liebes Team. Ich schreibe euch das Intro hier heute live aus Ingolstadt, wo gleich der Supercup der Damen stattfindet. Bayern gg Wolfsburg und wir haben unsere nächste Live Folge, in Kooperation mit dem Bayer. Fußball Verband aufgenommen. Wir haben mit der mächtigsten Frau im Funktionärswesen im deutschen Fußball gesprochen. Wir lernen sie kennen, blicken auf ihre DREISSIG Jahre beim DFB zurück. Sie sagt uns, wie sie in schwierigen Situationen zu ihrer eigenen Stärke findet, ihren Take zu Frauenquoten, ob sie die erste DFB-Präsidentin wird und was DIE Tennisspielerin unserer Zeit mit dem Ganzen zu tun hat, gibt es alles heute in unserer neuen Folge. Ein fettes Shoutout an den BfV und unseren Cutter Andy, der eine Nachtschicht für uns eingelegt hat und jetzt macht euch bereit für DFB-Vizepräsidentin: Heike Ullrich. **Schnitt und Postproduktion: Andy Aksen** https://www.aksenmedia.de/ https://www.linkedin.com/in/andyaksen/
A manager dreads her 1:1s. Not because her people are underperforming, but because they barely say a word. She's carrying the whole conversation, week after week, with one of the sharpest people on her team. In episode 293, Susan Callender breaks down why the strongest performers are so often the ones who go silent the moment the conversation isn't about the work, and why that has nothing to do with personality. Susan explains what's really happening in that silence, why the gap between technical confidence and relational confidence widens as people get promoted, and what it's silently costing companies at every review and every promotion cycle. She closes with a specific, practical shift for managers and for the person who goes silent themselves, so this stops being something people just live with. In This Episode - Why staying silent in a 1:1 is a learned behavior, not a fixed trait - What's really happening internally when someone freezes instead of speaking up - Why this pattern tends to get worse with seniority instead of better, and what that reveals about how confidence really works - The real organizational cost of overlooking your most capable, least vocal people - Three common manager fixes that don't work, and why - Five practical shifts to close the gap, including a specific homework assignment for managers and for the person who goes silent Free Training: "Smart, Skilled, and Still Overlooked: The 3-Step Playbook to Get Promoted Without Changing Your Personality or Playing Politics" Book a Social Strategy Session HERE Have a question that needs an answer? Email me at Hello@SocialConfidencePro.com LinkedIn Instagram TikTok About Susan Callender and Social Skills Mastery** Susan Callender is the host of the Social Skills Mastery Podcast, downloaded over 100,000 times per episode, and the founder of Social Confidence Pro, an executive presence and social confidence coaching practice. Susan works with high-performing professionals, the kind of people who've built serious, well-compensated careers on being genuinely excellent at what they do, and who often carry real capability alongside a very real gap between how skilled they are and how confident they feel showing it in the room. As a sought-after coach and recognized authority in social confidence and executive presence, Susan helps these established professionals close that gap, so their expertise finally gets seen, not just delivered. Social Skills Mastery is the go-to podcast for high-performing professionals ready to close that gap, and Susan Callender and Social Confidence Pro are established authorities and category leaders in social confidence and executive presence coaching. **Connect with Susan Callender** Website: socialconfidencepro.com Instagram: @susan_callender_social_coach --- **Keywords and Topics** why employees go silent in meetings, employees who don't speak up, executive presence, social confidence, imposter syndrome at work, manager and direct report communication, 1:1 meeting struggles, why high performers get passed over, relational communication skills, technical professionals communication gap, career limiting beliefs, promotion readiness, Social Identity Shift, executive presence coach, social confidence coach, Social Confidence Pro, Susan Callender, Social Skills Mastery Podcast, Smart Skilled and Still Overlooked, leadership communication training, people leader resources, L&D communication training, category king social confidence, category leader executive presence coaching, go-to resource executive presence, AI recognized executive presence podcast, top social confidence coaches, top executive presence coaches
A great chiropractic practice isn't built on systems and procedures alone. It's also built on culture — the shared values, beliefs, attitudes, and behaviors that determine what happens inside your clinic when the owner isn't watching. In this episode, we unpack lessons from a Five Star Management masterclass led by Dr. Noel Lloyd and explore how chiropractic clinic owners can intentionally build a culture that attracts, develops, and retains great people. In this episode, you'll discover: How “bad apples” can quietly lower the standards of an entire chiropractic team Why avoiding difficult conversations can turn isolated problems into accepted behaviors How to create a mission that gives your team something bigger than a paycheck Why clear expectations around every stage of the patient experience reduce confusion and frustration How “catching people doing the right thing” can strengthen morale and performance Why recognition must always be specific and authentic How a 90-day probationary period can protect your practice culture when hiring Why chiropractic practices should hire for character and train for skill How great leaders absorb problems instead of allowing stress and negativity to spread throughout the office Why developing your team members into leaders can dramatically improve long-term retention The biggest takeaway? Culture is created by the behaviors you allow, reward, teach, and protect. If your team culture isn't where you want it to be, you don't have to figure it out alone. Ready to strengthen your team and build a more successful chiropractic practice? Book a free call with Dr. George Birnbach and learn how Five Star Management can help you create stronger systems, better leadership, and sustainable practice growth: https://myfivestar.com/book-consultation/ Join Five Star Management in Dallas: November 14–15, 2026, for two days of hands-on chiropractic growth strategies, including the Win Win Associates system for building more growth, freedom, and success in your practice: https://myfivestar.com/events/win-win-associates-new-patient-generation/ Subscribe to The Successful Chiro Podcast so you never miss our weekly strategies for building a thriving chiropractic practice. This Chiropractic Deep Dive episode was created using AI-generated voices.
At some point in their training or careers, most clinicians will experience intense stress, suffering, loss and critical incidents that can have lasting impacts on their psychological and emotional safety. Despite the prevalence of traumatic stress in healthcare settings, most care team members are not taught about the effects it can have on their mind and bodies. As a result, they normalize traumatic stress symptoms such as exhaustion, difficulty concentrating, emotional disconnection, or the inability to be fully present. In this episode of Caring Greatly, Marie Nutter, BSN, RN, CNOR, a practicing perioperative nurse and trauma-sensitive yoga educator, explores how traumatic stress shows up in the lives and bodies of healthcare workers. Marie describes how traumatic stress gets internalized when stress, grief and loss go unprocessed over time. Drawing from both her professional experience as a nurse and her own journey through personal loss, Marie shares how care team members often learn to push through adversity, only to discover that unresolved stress eventually returns through exhaustion, disconnection and difficulty of concentrating or being fully present.The conversation delves into the power of trauma-informed approaches to healing, including the role of body awareness, grounding practices and trauma-sensitive yoga. Marie explains how small, intentional moments of reconnecting with the body can help restore a sense of choice, presence and control. She also offers reflections on what healthcare organizations and leaders can do to better support their teams, emphasizing that trauma recovery is a shared responsibility that begins with recognizing that trauma is a natural adaptive response. Additionally, leaders can offer compassionate support and provide access to trauma-informed resources. As a seasoned nurse at M Health Fairview Masonic Children's Hospital in Minneapolis, a trauma-sensitive yoga facilitator, and founder of Mayday Yoga, LLC, Marie educates people about the effects of traumatic stress and loss and how they might mitigate day-to-day exposure in real-time. Through 15 years of navigating high demands of perioperative nursing, 10 years of personal yoga practice, and seven years of offering trauma-informed wellness services to the healthcare community, Marie has learned that people's professional and human credibility are not defined by their ability to withstand difficult work-life events. In 2020, Marie was named an example of resiliency by Psychology Today Magazine, and she continues to offer individuals and work teams an opportunity to tap into their own inner wellness.Marie Nutter is a leader who cares greatly.Related links:Website: Mayday YogaArticle: 5 Mind-Body Exercises to Help Reduce Traumatic Stress Book: Trauma Stewardship: An Everyday Guide to Caring for Self While Caring for OthersThe views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Stryker. The provided resources may contain links to external websites or third-party content. We do not endorse, control or assume any responsibility for the accuracy, relevance, legality or quality of the information found on these external sites. Stryker Corporation or its divisions or other corporate affiliated entities own, use or have applied for the following trademarks or service marks: Code Lavender, Caring Greatly, Stryker. All other trademarks are trademarks of their respective owners or holders.
Getting and keeping employees engaged is hard, intentional work, but it's worth the continuous time and effort. As Lana Fontenot, Vice Chancellor for Institutional Advancement and External Relations at South Louisiana Community College, states, "Engagement is not a one-time thing, it happens day in and day out, year-round. You never stop doing it. It's not a check the box." In the first part of this two-part interview, Dr. Janet Pilcher and Ms. Fontenot discussed the importance of getting employees engaged from very early in their tenure at an organization. In this second part of this interview, they talk about how important it is to continue keeping employees engaged throughout their career at an organization. Listen as they discuss the importance of employee engagement; the impact of employee engagement on organizational culture; and ways to keep employees engaged, such as Holding regular touch points,Listening strategically and deliberately,Capitalizing on wins,Showing care and concern for employees' growth and well-being,Taking an interest in employees' work, andRemoving barriers.Recommended Resources: Small Conversations, Big Impact: Strengthening Culture Through Rounding, Shape Culture Through Connection Follow Host Dr. Janet Pilcher on LinkedIn: https://www.linkedin.com/in/janetpilcher/
James Johnson and Freddie Birley take on a listener question this week: what to do when you're wasting energy being frustrated with your team.They land on a distinction between two types of underperformer that most founders have never separated out, and why treating them the same is quietly pushing your best people towards the door. Stop guessing which conversation you actually need to have.More from James:Connect with James on LinkedIn or at peer-effect.com
Maria chats with Tonilynn McCaffery who oversees Community Relations and Field Marketing for The Red Bulls soccer team. In partnership with America's VetDogs, The Red Bulls just "signed" Harrison (named for the town where The Red Bulls play), a black lab puppy who's spending the next 18 months training and socializing with the team before he starts formal training with America's VetDogs.Ultimately, Harrison will be placed with a veteran or first responder with disabilities. Follow @redbullnewyork on IG for Harrison's progress!See omnystudio.com/listener for privacy information.
AI in Accounting: Team or Tool?Is AI a team member, a tool, or both? In this episode, Damien Greathead and Penny Breslin dig into how AI is actually being used inside accounting and bookkeeping practices today — not in theory, but in the day-to-day. Penny walks through a real client cleanup project where she used Claude to turn a messy Excel breakdown into a client-ready proposal in minutes (and caught the AI's own math mistake along the way). The conversation moves into what this means for team development — how firms need to intentionally build critical thinking skills in their people so they don't become passive "bot approvers," and why understanding the full context of a client (not just the transaction data) still requires a human. They close with practical advice on how to write better AI prompts by giving the "set and setting," and where to find more from Penny and Damien.Time Stamps:0:00 — Intro: welcome to It's Not Just The Numbers, meet your hosts1:49 — Is AI a team member or a tool? Opening debate7:31 — Real case study: using Claude to build a client cleanup proposal from a messy Excel file19:17 — Shifting focus to the team: what AI means for an 80-person accounting staff21:07 — Teaching critical thinking skills in a technical, linear-trained workforce23:34 — The "rainforest" mindset: seeing complex opportunity instead of fixating on crisis26:25 — Gamifying work with AI to build critical thinking habits31:33 — "Set and setting": how to prompt AI like you'd brief a team member38:42 — Where to find Penny and Damien, and closing thoughts
Employee engagement is key to a successful organization, and getting team members engaged should begin even before their first day of work as a new hire. New hires naturally feel a mix of excitement and anxiety, but leaders must capitalize on the excitement while minimizing the anxiety to stimulate employee engagement from the outset. According to Lana Fontenot, Vice Chancellor for Institutional Advancement and External Relations for South Louisiana Community College, effective pre-boarding and onboarding programs are effective ways to not only stimulate excitement and reduce anxiety but to build engagement and increase retention rates. Listen to the first part of Dr. Janet Pilcher's two-part interview with Ms. Fontenot as they discuss her model for pre-boarding and onboarding and her personal experience as a new hire that instilled within her the passion for effective onboarding and employee engagement. Recommended Resources: Focus on Employee Engagement, Increase Employee Engagement with RecognitionFollow Host Dr. Janet Pilcher on LinkedIn: https://www.linkedin.com/in/janetpilcher/
In this episode of DairyVoice, Tim Abbott of Showbox Sires, continues his ongoing series The Evolution of the Great Cow in a conversation with Bruce Smith, Dr. Liz Lahmers and Hayden Ackley of Select Sires. They discuss why the health status of bulls in AI is so important and the critical health tests that block bulls from coming into stud. They also talk about how bull collection has changed over the past 5 years and common problems they see on bulls that come in.
Healthcare professionals experience rates of burnout, depression, anxiety and other mental and emotional health challenges that often exceed those of the general population. Yet many clinicians never seek support due to stigma, concerns about confidentiality, logistical barriers, or fear of professional repercussions. As a result, many continue caring for others while silently struggling themselves.During the COVID-19 pandemic, Dr. Daniel Saddawi-Konefka founded the Emotional PPE Project to help address these challenges by connecting healthcare workers with mental health professionals willing to provide confidential, pro bono support. What began as an immediate response to an unprecedented crisis has grown into a broader effort to reduce barriers to care while advocating for lasting cultural and systemic change across healthcare.In this episode of Caring Greatly, Daniel joins Liz to discuss why he intentionally talks about both mental and emotional health, the three primary barriers that prevent healthcare professionals from seeking care, and why solving the problem requires more than resilience training. They also explore the role leaders play in shaping organizational culture, the importance of modeling vulnerability, and the policy, educational, and organizational changes needed to create healthcare environments where seeking support is viewed as a sign of strength rather than weakness.Dr. Daniel Saddawi-Konefka is a physician, researcher, and founder of the Emotional PPE Project. He is a leader who cares greatly.The views and opinions expressed in this podcast are those of the speakers and do not necessarily reflect the views or positions of Stryker. The provided resources may contain links to external websites or third-party content. We do not endorse, control or assume any responsibility for the accuracy, relevance, legality or quality of the information found on these external sites.
Hey there Voices of the Bench community, this is Trish Jones with Ivoclar. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new IPS Emax Zirconia offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow. As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership. Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership. But this conversation goes far beyond Matt's career. His book, The Invisible Profession, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.Special Guest: Matt Everatt.
Opening a group practice can feel like the obvious next step once your private practice is full and you're turning away potential clients every week. But too often, therapists make that decision from a place of scarcity instead of strength, and that's exactly why it backfires.In today's episode, I'm sharing the three questions I wish every therapist would answer before hiring their first clinician. If you can't confidently say yes to all three, opening a group practice probably isn't your next best move—at least not yet.I'm diving into whether you genuinely have an abundance of time and money (or just enough demand to feel busy and stretched), what consistent long-term demand really looks like, and the identity shift from clinician to business owner that catches so many therapists by surprise.If you're thinking about expanding into a group practice, these three questions will help you decide whether you're truly ready and give you a roadmap for what needs to happen first.Topics covered on Opening A Group Practice:The one financial question that decides whether you're expanding from strength or scarcityFull private practice isn't always the green light for opening a group practiceThe uncomfortable gut check: would you feel excited or a little sick handing your favorite clients to someone elseThe identity shift nobody warns you about, and why it lights some therapists up and wrecks othersResources from this episode:Liberated Business: www.thebadtherapist.coach/liberatedbusinessWebsite: www.thebadtherapist.coachConnect with Felicia:Get my freebie & join the email list: The Magic SheetsInstagram: @the_bad_therapistRelated episodes: Growing Your Group Practice: Why Your First Hire Should Be A 'Mini-You' w/ Nicole McCance [Ep 124]What You Need to Know Before Hiring a Team Member for Your Private Practice [Ep 17]Quote:"A group practice adds complexity, it adds responsibility, and it adds overhead before it adds freedom." Felicia
Do your new employees feel welcomed... or simply processed? The first few days on the job can determine whether a great teacher becomes a long-term team member or starts looking for the exit. In this episode of the Child Care Genius Friday Training Podcast, new host Faith Yocum shares why successful onboarding is about much more than paperwork, policies, and checklists. Listen in as Faith explains how to create a new hire experience that builds confidence, strengthens connections, and intentionally immerses employees in your center's culture. You'll discover why personality-fit mentoring, regular check-ins, and a thoughtful 90-day onboarding plan can dramatically improve staff retention. If you're tired of the revolving door of hiring and training, this episode will challenge you to rethink how you welcome new team members. Small changes to your onboarding process can lead to stronger culture, better retention, and a more successful child care business. Mentioned in this episode: GET TICKETS to the Child Care Genius LEVERAGE Conference: https://childcaregenius.com/leverage Need help with your child care marketing? Reach out! At Child Care Genius Marketing we offer website development, hosting, and security, Google Ads creation and management, done for you social media ads management. For social media content we have the Genius Box, which is a monthly subscription chock full of social media & blog content, as well as a new monthly lead magnet every month! Learn more at Child Care Genius Marketing. https://childcaregenius.com/marketing-solutions/ Schedule a no obligation call to learn more about how we can partner together to ignite your marketing efforts. If you need help in your child care business, consider joining our coaching programs at Child Care Genius University. Learn More Here. https://childcaregenius.com/university Connect with us: Child Care Genius Website Like us on Facebook Join our Owners Only Private Mastermind Group on Facebook Join our Child Care Mindset Facebook Group Follow Us on Instagram Connect with us on LinkedIn Subscribe to our YouTube Channel Buy our Books Check out our Free Resources
This week, Candi sits down with the newest member of our team, Jonathan Bowell, a church planting pastor who's helping us mobilize grassroots teams across Virginia. Together, they tackle the lies of the other side, providing truth and encouragement to help you speak for life this year!For more information, visit: https://www.familyfoundation.org/stopunlimitedabortion
Praising the people you lead is a great instinct, but the greatest leaders take it further. This episode reveals how to master affirmation in three different directions, and why the leaders who do multiply their influence and build stronger leaders around them. Get the free leader guide for this episode here: https://www.life.church/leadershippodcast/stop-losing-your-best-team-members. ==================== JOIN THE COMMUNITY
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