AAEM Podcasts: Emergency Medicine Operations Management

Josh Joseph, MD MS FAAEM, Director of Operations Research in the Department of Emergency Medicine, Beth Israel Deaconess Medical Center, and member of the AAEM Operations Management Committee, speaks with Stephen Traub MD, Chairman of the Department of Emergency Medicine, Mayo Clinic Arizona, about using a rotational patient assignment method in the Emergency Department instead of traditional methods, covering both the advantages and challenges of this approach. Intro music by SaReGaMa, Sky is the Limit, from the album Sky is the Limit, powered by JAMENDO.

Joseph Guarisco, MD FAAEM, ED Emergency Department Chair at Ochsner Hospital in New Orleans, LA and member of the AAEM Operations Management Committee, speaks with Adam Salup, Strategic Program Manager at Oschner Health Systems about a study conducted at Oschner Hospital on opioid prescription rates. Intro music by SaReGaMa, Sky is the Limit, from the album Sky is the Limit, powered by JAMENDO.

Joseph Twanmoh, MD MBA FAAEM, Co-Chair of the AAEM Operations Management Committee and Senior Vice President of MS2, a health care consulting firm and Ferdinando Mirarchi, DO FAAEM, an emergency physician at UPMC Hamot in Eire, PA, discuss solutions to address emergency department overcrowding. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Joseph Twanmoh, MD MBA FAAEM, Co-Chair of the AAEM Operations Management Committee and Senior Vice President of MS2, a health care consulting firm and Tom Scaletta, MD FAAEM, President, Smart-ER; ED Chair at Edward Hospital (Naperville, IL); and Past President of AAEM discuss solutions to address emergency department over-utilizers. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Christopher Cammarata, DO, emergency physician at the University of Pittsburgh Medical Center, interviews Ferdinando Mirarchi, DO FAAEM, an emergency physician at UPMC Hamot in Eire, PA. Dr. Cammarata and Dr. Mirarchi will discuss advanced directives in emergency medicine. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Co-Chair of the AAEM Operations Management Committee, interviews Joseph Twanmoh, MD MBA FAAEM, Co-Chair of the AAEM Operations Management Committee and Senior Vice President of MS2, a health care consulting firm. In part one of this episode, Drs. Guarisco and Twanmoh discuss common myths in ED operations surrounding crowding and ED throughput. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Co-Chair of the AAEM Operations Management Committee, interviews Joseph Twanmoh, MD MBA FAAEM, Co-Chair of the AAEM Operations Management Committee and Senior Vice President of MS2, a health care consulting firm. In part two of this episode, Drs. Guarisco and Twanmoh conclude their discussion of common myths in ED operations surrounding crowding and ED throughput and dive into best practices. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

In this podcast-short, Dr. Joseph Guarisco highlights the preconference course "Health Care Reform: Is Your ED Prepared? The Operations Management Perspective" which will run over two days prior to the 20th Annual Scientific Assembly, beginning on the afternoon of Tuesday February 11th and continue on the morning of Wednesday February 12th. Register today and join us in NYC! Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee, interviews Todd B. Taylor, MD FAAEM, an emergency physician and independent consultant in the areas of healthcare IT and practice management. In part two of this episode, the discussion of scribes in the emergency department continues, covering question of outsourcing versus a homegrown program, how to execute a program, staffing models and pearls & pitfalls. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee, interviews Todd B. Taylor, MD FAAEM, an emergency physician and independent consultant in the areas of healthcare IT and practice management. In part one of this episode, Drs. Guarisco and Todd discuss scribes in the emergency department covering the history and definition of scribes, in addition to data surrounding the financial and efficiency outcomes of these programs. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Mark Graban, MS MBA, author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen, interviews Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee. In part two of this episode, Mr. Graban and Dr. Guarisco discuss solutions to address this difficult area of management and implications for the ED. They outline queuing theory, the concept of variance, and the split-flow model. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Mark Graban, MS MBA, author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen, interviews Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee. In part one of this episode, Mr. Graban and Dr. Guarisco discuss reasons for emergency department difficulties with throughput & patient flow and outline the critical drivers for improving the ED. They outline a conceptual breakdown of the ED and creating an agenda for change. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee, speaks with Tom Scaletta, MD FAAEM, President, Smart-ER; ED Chair at Edward Hospital (Naperville, IL); and Past President of AAEM. In this episode, Drs. Guarisco and Scaletta discuss various issues related to emergency department patient satisfaction. Discussion points include: measurement and drivers of patient satisfaction, incentives for physicians, insights for leadership, and the how the changing landscape of health care will effect patient satisfaction moving forward. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee, speaks with Tom Scaletta, MD FAAEM, President, Smart-ER; ED Chair at Edward Hospital (Naperville, IL); and Past President of AAEM. In this episode, Drs. Guarisco and Scaletta discuss various issues related to emergency department patient satisfaction. Discussion points include: measurement and drivers of patient satisfaction, incentives for physicians, insights for leadership, and the how the changing landscape of health care will effect patient satisfaction moving forward. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.