Podcasts about healthcare kaizen

Read the blog post I've been writing about learning from mistakes for a long time, including my previous books before my latest, The Mistakes That Make Us. This idea isn't new, but it's essential–especially in fields like healthcare, where the stakes are incredibly high. From Lean Hospitals: “Mistakes are a reality in healthcare, and while we strive to prevent them, it's crucial to create an environment where they are identified quickly, addressed effectively, and used as opportunities for learning and improvement.” From The Executive Guide to Healthcare Kaizen: “Leadership in a Kaizen culture means creating an environment where mistakes are seen as opportunities to learn, not as failures.” --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

You can get hold of a free chapter of Marks's new book, The Mistakes that Make Us. https://www.mistakesbook.com/chapter/. I have read it and gained so much value from it that I recommend it to everyone.Summary Keywordsleaders, healthcare, organisation, lean, continuous improvement, called, podcast, learn, create, patient, mistake, behaviour, year, opportunity, work, culture, people, mark, problem, approachIntroductionWelcome to Episode 164 of the Enterprise Excellence Podcast. I am so pleased to have Mr Mark Graban joining us for this episode. Mark helps others learn how to improve to sustain their performance. He is the author of "Lean Hospitals", "Healthcare Kaizen" and most recently "Measures of Success". Mark hosts several podcasts, including "Lean Blog Interviews" and "My Favorite Mistake". We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.Episode Links:YoutubeFull episode:  https://youtu.be/i7O9VjNr4ZwTwo-Minute Tip:Enterprise Excellence Academyweb:ContactsMark's ProfileLinkedIn: linkedin.com/in/mgrabanWebsites: markgraban.com/  (Company Website)·      leanblog.org/  (Blog)Email: mark@markgraban.comTwitter: MarkGraban Brad's ProfileConnect via LinkedIn or call him on 0402 448 445 or email bjeavons@iqi.com.au.What's next?1.     Research PDSA a little further with Mark, https://youtu.be/GVuGqOCQeVo?si=jKsorrOCUN3Gt2I82.     Have a look at the new public course we are offering in Feb 2024: training3.     Get a free chapter of Marks's new book, The Mistakes that Make Us. https://www.mistakesbook.com/chapter/. I have read it and gained so much value from it that I recommend it to everyone.To learn more about what we do, visit www.enterpriseexcellenceacademy.com.Thanks for your time, and thanks for helping to create a better future.

About Mark Graban Mark Graban is author of the Shingo-Award winning book "Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement." Mark is also co-author, with Joe Swartz, of "Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements" (also a Shingo recipient) and "The Executive Guide to Healthcare Kaizen." His most recent book is "Measures of Success: React Less, Lead Better, Improve More." He is also the creator and editor of the anthology book "Practicing Lean." Mark's latest book, released June 2023, is “The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation” https://mistakesbook.com/ ----------------------------- When It Worked Podcast https://getoffthedamnphone.com/podcast

Mark Graban is a serial author and podcast host for My Favorite Mistake. He has written multiple books, including Lean Hospitals, Healthcare Kaizen, and Measures of Success. Mark Graban discusses his work with Lean Hospitals and the various books he's written on the topic. He explains that the word "Lean" has often been misunderstood and is really about efficiency and improving quality, patient safety, and employee engagement. He shares some stories from his book about mistakes made in healthcare and how they were overcome. In this episode, we talked about: ● How inefficient management practices can lead to bad outcomes for safety, quality, and productivity ● The importance of accountability ● How the Lean methodology can be used to improve organization About Guest: Mark Graban is is an internationally-recognized consultant, author, professional speaker, podcaster, and entrepreneur. He builds upon a deep education in engineering and management with practical experience working with executives and frontline employees in multiple industries to synthesize and practice methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches. Guest Contact Information: LinkedIn: https://www.linkedin.com/in/mgraban/ Contact Ken: inlink.com/ken hello@kencox.com Text: 314-370-2871 #GetToWork Connect with Us: Instagram: https://www.instagram.com/clicksandbrickspodcast/ Facebook: https://www.facebook.com/clicksandbrickspodcast/ YouTube: https://www.youtube.com/c/ClicksBricksPodcast Website: https://clickandbrickspodcast.com #businesspodcast #founderstories #entrepreneurship #entrepreneur Learn more about your ad choices. Visit megaphone.fm/adchoices

Mark Graban is a serial author and podcast host for My Favorite Mistake. He has written multiple books, including Lean Hospitals, Healthcare Kaizen, and Measures of Success. Mark Graban discusses his work with Lean Hospitals and the various books he's written on the topic. He explains that the word "Lean" has often been misunderstood and is really about efficiency and improving quality, patient safety, and employee engagement. He shares some stories from his book about mistakes made in healthcare and how they were overcome. In this episode, we talked about: ● How inefficient management practices can lead to bad outcomes for safety, quality, and productivity ● The importance of accountability ● How the Lean methodology can be used to improve organization About Guest: Mark Graban is is an internationally-recognized consultant, author, professional speaker, podcaster, and entrepreneur. He builds upon a deep education in engineering and management with practical experience working with executives and frontline employees in multiple industries to synthesize and practice methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches. Guest Contact Information: LinkedIn: https://www.linkedin.com/in/mgraban/ Contact Ken: inlink.com/ken hello@kencox.com Text: 314-370-2871 #GetToWork Connect with Us: Instagram: https://www.instagram.com/clicksandbrickspodcast/ Facebook: https://www.facebook.com/clicksandbrickspodcast/ YouTube: https://www.youtube.com/c/ClicksBricksPodcast Website: https://clickandbrickspodcast.com #businesspodcast #founderstories #entrepreneurship #entrepreneur

Webinar recording, a presentation by Mark Graban Video and more Links to more info from Mark's website In this talk, you will learn and hear stories about: · Why it's important to admit mistakes to ourselves · How to reflect on mistakes without being too hard on ourselves · How to prevent repeating our mistakes · Key leader behaviors that create a culture where it's safe for people to admit mistakes Our presenter, Mark Graban, is a Senior Advisor for KaiNexus… and he just had his 11th KaiNexiversary. Mark is the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. Mark is also co-author, with Joe Swartz, of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen. His most recent book is Measures of Success: React Less, Lead Better, Improve More. He is also the creator and editor of the anthology book Practicing Lean. Mark is the host of podcasts including “Lean Blog Interviews,” “Habitual Excellence, Presented by Value Capture,” and “My Favorite Mistake.” Mark has a B.S. in Industrial Engineering from Northwestern University and an M.S. in Mechanical Engineering and an M.B.A. from the Massachusetts Institute of Technology's Leaders for Global Operations Program.

We ALL make mistakes and that's OK. You have to learn from them though. In this segment, Mark Graban shares why he started his podcast My Favorite Mistake, his own mistake that he has learned from, some ways you can learn from your mistakes, and an interview he had with a shark from the TV show Shark Tank. See video here - https://youtu.be/Y2sJAltT0qk WHO IS MARK? Mark Graban is author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. Mark is also co-author, with Joe Swartz, of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen. His most recent book is Measures of Success: React Less, Lead Better, Improve More. He is also the creator and editor of the anthology book Practicing Lean. He serves as a consultant to organizations through his company, Constancy, Inc and also through the firm Value Capture. He is also a Senior Advisor to the technology company KaiNexus. He has focused on healthcare improvement since 2005, after starting his career in industry at General Motors, Dell, and Honeywell. Mark is the host of podcasts including “Lean Blog Interviews,” “My Favorite Mistake,” and “Habitual Excellence, Presented by Value Capture.” MARK'S CALL TO ACTION Check out my podcast "My Favorite Mistake" in your favorite podcast app. http://markgraban.com/ http://www.twitter.com/markgraban http://www.linkedin.com/in/mgraban http://www.youtube.com/mgraban GENESIS'S INFO https://genesisamariskemp.net/ CALL TO ACTION Subscribe to GEMS with Genesis Amaris Kemp Channel, Hit the notifications bell so you don't miss any content, and share with family/friends. **REMEMBER - You do not have to let limitations or barriers keep you from achieving your success. Mind over Matter...It's time to shift and unleash your greatest potential. If you would like to be a SPONSOR or have any of your merchandise mentioned, please reach out via email at GEMSwithGenesisAmarisKemp@gmail.com --- Send in a voice message: https://anchor.fm/genesis-amaris-kemp/message Support this podcast: https://anchor.fm/genesis-amaris-kemp/support

Your metrics should guide you in getting better results not leave you feeling like you're on a rollercoaster. If you've ever jumped to conclusions, wanted to get to the root cause and never found one, or want to lead your team so they use data to make improvements then this week's episode is for you.   In this week's podcast episode we discuss Measures of Success by award-winning author, Mark Graban. You'll learn how the measurement techniques in it can help you stop overreacting to every up and down in your performance metrics so you can spend more time making more improvements to your system.   Mark Graban is an author, speaker, and consultant. Mark is the author of the book Lean Hospitals and is co-author of a second book, titled Healthcare Kaizen. Both books are recipients of the Shingo Professional Publication and Research Award. His most recent book is Measures of Success: React Less, Lead Better, Improve More. Mark is the host of many podcasts including “My Favorite Mistake.”  Be one of the first 10 listeners to claim your free book. Visit www.mfrall.com/MarkGraban

Show notes: https://www.leanblog.org/whiskey30 In Episode 30 of “Lean Whiskey“, Mark Graban and Jamie Flinchbaugh find things to celebrate, starting with the fact that we have hit 30 episodes. In that time, we've had 14 guests or co-hosts, and tasted 56 different whiskeys (not counting the gin and coffee detours) covering 5 countries and 7 states. We've also had over 10,000 downloads which is a celebration of its own right, and while we do not record this show just to get lots of listeners, we are extremely grateful for all of you who have tuned in.  Having both just returned from our alma maters, Lehigh University (Jamie) and Northwestern (Mark), we share our whiskeys under the theme of the bottle you would pull off the shelf when you are in the mood to celebrate. Jamie had a 21 year old Glenfarclas and Mark finished off his bottle of the 6th release of the WhistlePig Boss Hog titled “The Samurai Scientist.”  We are also celebrating the pending (October 26th) release of Jamie's latest book, People Solve Problems: The Power of Every Person, Every Day, Every Problem. Instead of In the News, we cover On the Bookshelf, and talk about why we write a book, how to pick a title, how to publish, and more. Mark has written several books, including Lean Hospitals, Healthcare Kaizen, The Executive Guide to Healthcare Kaizen, Practicing Lean (as editor and publisher — and Jamie was a contributor), and most recently Measures of Success. Jamie has published two books now, starting with The Hitchhiker's Guide to Lean and now People Solve Problems.  Links From the Show Jamie's whiskey, a 21 year old Glenfarclas Mark's whiskey, the WhistlePig Boss Hog Samurai Scientist Mark's various books Jamie's various books Book The Complete Whiskey Course Book resources such as editor and publisher Rob Worth, Bethany Brown of The Cadence Group, and coach Cathy Fyock   Impactful books included Out of the Crisis, Understanding Variation, and Man's Search for Meaning.

Blog post: https://www.leanblog.org/audio316 I received a question from a healthcare leader who had read about the “idea card” format and method that Joe Swartz and I shared in our Healthcare Kaizen books. I read your post about the Idea Card. Amazing! Have a follow up question. What does Kaizen suggest about how to incentivize people to submit ideas? She's asking about the “Kaizen” style and approach to continuous improvement. I'll share some of my reply along with some relevant excerpts from the book. --- Support this podcast: https://anchor.fm/lean-blog-audio/support

Blog post: https://www.leanblog.org/audio314 In this era of Covid--19 vaccination, I'm still pretty much sidelined and not on site with any clients, although I did get to visit two mass vaccination sites (in addition to the one that vaccinated me). I have tried really hard to be a cheerleader for continuous improvement and, in particular, for sharing continuous improvement ideas through the free VacciNexus platform and through other channels. I believe, of course, in the power of many, many small improvements being driven by front line staff and their managers. That's the focus of my Healthcare Kaizen books. I also realize there's a time and a place for process re-design and for being innovative (thinking of it as step-change improvement. In this post, I share and discuss improvements large and small. --- Support this podcast: https://anchor.fm/lean-blog-audio/support

Mark Graban is the author of the Shingo-Award winning book Lean Hospitals, Healthcare Kaizen, Executive Guide to Healthcare Kaizen, Measures of Success, creator & editor of the anthology book Practicing Lean. He is also senior advisor to KaiNexus and owns his own consulting company called Constancy, Inc. Mark is the host of podcasts including “Lean Blog Interviews”, “My Favorite Mistake”, and “Habitual Excellence, presented by Value Capture” and a sought after speaker. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 (https://www.surveymonkey.com/r/3DXCFW3) CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.

IntroductionWelcome to Episode 20 of the Enterprise Excellence Podcast. I am so pleased to have Mr Mark Graban joining us for this episode. Mark helps others learn how to improve to sustain their performance. He is the author of "Lean Hospitals", "Healthcare Kaizen" and most recently "Measures of Success". Mark is the host of several podcasts, including "Lean Blog Interviews" and "My Favourite Mistake". SummaryLeaders awaken through insight or discovery, and this is necessary for change. Experiential learning within safe environments: simulations and games, e.g. red bean game (W Edwards Demming), effectively allows leaders to reflect on their management practices. This secure play and simulation encourage leaders to find their Aha moment, which will shift their behaviour. Mark uses games that demonstrate Kaizen principles: making an ice cream sundae smoothly or preparing a batch of mailers and envelopes. Mark and his colleagues are currently looking to develop simulations that can be accessed virtually. Mark shares some of the results he has seen in Healthcare through an excellence journey; dramatic improvements in patient safety, time savings and performance outcomes in nursing and accuracy and quality in operations. When it is time to review the goals, look at the systems, and create understanding together. Don't blame people, don't judge others.  Key take aways: The key takeaways for me from this episode are:1.     Collaboratively helping people set goals2.     Leadership behaviour – Leaders as coaches vs Leaders as mentorsThanks again, Mark, what a great episode. Bye for now.LinksLinkedIn: linkedin.com/in/mgrabanWebsites: markgraban.com/  (Company Website)     leanblog.org/  (Blog)Email: mark@markgraban.comTwitter: MarkGrabanQuotes 05:38min That was my eye-opener. I would never have imagined that there were so many opportunities in health care to improve quality, to improve patient flow, to create better workplaces. 07:57min The challenges, I mean, back when I was in manufacturing, we learned this mantra of, um, SQDC: safety, quality, delivery and cost. There are huge opportunities, sadly, in all four areas within Healthcare.17:49min admitting and acknowledging what we don't know and that we should always be learners to learn how to get better at solving problems in an experimental way. Right? So, instead of just preaching what many would call PDCA, or, I prefer the language of Plan, Do, Study, Adjust, or PDSA, as a lot of people would say in Healthcare. You've got to model that behaviour first hand. 31:48min When you change the system, you can change performance. Don't ask people to try harder and be more careful within their existing system. We have to work together to change the system.34:04min Let's start the conversation talking about the current condition, the performance gap between where we are and the ideal condition. Let's talk about why that performance or lack thereof, is important, and then let's understand the current state and the causes. Right? So, we build support along the way. 

Mark Graban is an internationally-recognized http://constancy.us/ (consultant), http://amazon.com/author/markgraban (published author), https://www.markgraban.com/speaking/ (professional speaker), and http://leanblog.org/ (blogger). He builds upon a deep education in engineering and management with practical experience working with executives and frontline employees in multiple industries to synthesize and practice methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches. In this episode, I talked with Mark about: His favorite mistake (turning the tables to ask him the question he asks guests on his podcast Impact of measurement on creativity, including measuring what really matters His creative process of writing books and articles (tip: collaboration tools for editors and beta readers) What's next for him. Lessons from international travel Mark’s motivation is to humbly help others learn how to improve and sustain performance. In his healthcare work, this means improving the quality of care and patient safety, while also reducing cost and improving the workplace experience. Across multiple sectors, goals also include improving the customer (or patient) experience, to help the development of leaders and employees, and to build stronger, more adaptive organizations for the long term. He has learned, practiced, and taught these methodologies in settings including manufacturing, healthcare, and technology startups. Working https://www.markgraban.com/consulting/ (independently) since 2010, and in partnership with other consulting groups, Mark enjoys working with organizations that are looking for better ways to improve, with leaders who are willing to lead that charge. Mark also consults part time as a http://valuecapturellc.com/staff/mark-graban/ (Senior Advisor) for healthcare clients with the firm http://valuecapturellc.com/ (Value Capture). He is also a https://www.kainexus.com/continuous-improvement/continuous-improvement-experts/mark-graban (Senior Advisor) to the technology and software company http://www.kainexus.com/ (KaiNexus). Books and PublicationsHis latest book is http://measuresofsuccessbook.com/ (Measures of Success: React Less, Lead Better, Improve More), a management book about using simple, yet practical statistical methods that help leaders at all levels overreact less to their metrics, which frees up time for real, focused, sustainable improvement. Mark is also the author of the book http://www.leanhospitalsbook.com/ (Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement) (Productivity Press), which was selected for a 2009 http://www.shingoprize.org/recognition/ (Shingo Research and Professional Publication Award), the first healthcare book to win this award. The book has been translated into eight languages. Mark has also co-authored a second book, titled http://www.hckaizen.com/ (Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements), also a Shingo Research Award recipient. A newly revised and condensed edition, http://www.amazon.com/gp/product/1466586419/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=1466586419&linkCode=as2&tag=markgraban (The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization) is also available. He also edited and contributed to an anthology titled http://www.practicinglean.com/ (Practicing Lean: Learning How to Learn How to Get Better… Better), a book of reflections and lessons learned about change, growth, and Lean management written by Mark and 15 other authors from various industries. He is the founder, lead https://www.leanblog.org/ (blogger, )and https://www.leanblog.org/podcasts/ (podcaster) at LeanBlog.org, which...

I received two questions from Mark Graban about my first episode. He is a well-known Lean consultant with expertise in the healthcare industry, and has authored multiple books, including Lean Hospitals and Healthcare Kaizen and Measures of Success. He is also the host of multiple podcasts, including Lean Blog and My Favorite Mistake. Learn more about him at MarkGraban.com Links BIZ-PI.com LeanSixSigmaDefinition.com Episode 1: Why are Six Sigma Black Belts paid so much? MarkGraban.com --- Send in a voice message: https://anchor.fm/leansixsigmabursts/message

http://leanblog.org/audio280 I guess I'm wired for improvement. Or, it's just become a habit. Or, it's both. I celebrate moments when I can identify an opportunity for improvement in my work. I tend to be pretty transparent about problems and even mistakes (like forgetting my socks). The Toyota-ism of "No problems is a problem" resonates with me. Identifying a problem shouldn't bring blame and shame... it's the first step in improving the way work is done. I'm fortunate that we've built a culture at KaiNexus where problems and opportunities are celebrated. It's safe for people to speak up and problems lead to improvement, not punishment. Our book Healthcare Kaizen shares stories and examples from organizations that have built a strong and sustained culture of continuous improvement. I almost take it for granted that improvement is a positive thing. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

With today's episode, I only have 2 words…Mark Graban!!! Now if you're not familiar with Mr. Graban, then listen up…Mark Graban is the author of the book Measures of Success, the Shingo-Award winning book Lean Hospitals and co-author of Healthcare Kaizen (also a Shingo recipient) and The Executive Guide to Healthcare Kaizen. Mark is a professional speaker, healthcare consultant and advisor to the technology company KaiNexus. Now in this episode Mark and I go in-depth around lean transformation journeys in healthcare, leveraging the front-line for practical solutions, promoting the thought for improvement professionals to pivot from the role of solution generator into solution facilitators, and many more value-adding topics!

To learn more about the book, including how to buy it, go to www.PracticingLean.com. To learn more about the Batz Foundation, their incredible Batz Guide publications for patients, and to donate, visit www.louisebatz.org. Thanks. Chapter 2 written and read by Mark Graban. www.MarkGraban.com. Mark Graban is an internationally-recognized consultant, published author, professional speaker, and blogger. He builds upon a deep education in engineering and management with practical experience working with executives and frontline employees in multiple industries to synthesize and practice methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches. Mark is author of the Shingo-Award winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. Mark is also co-author, with Joe Swartz, of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements (also a Shingo recipient) and The Executive Guide to Healthcare Kaizen. His most recent book is Measures of Success: React Less, Lead Better, Improve More. He is also the founder of www.LeanBlog.org, producing blog posts and podcasts. He serves as a consultant to organizations through his company, Constancy, Inc and is also a Senior Advisor to the technology company KaiNexus. He has focused on healthcare improvement since 2005, after starting his career in industry at General Motors, Dell, and Honeywell. Mark has a B.S. in Industrial Engineering from Northwestern University and an M.S. in Mechanical Engineering and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.

To learn more about the book, including how to buy it, go to www.PracticingLean.com. To learn more about the Batz Foundation, their incredible Batz Guide publications for patients, and to donate, visit www.louisebatz.org. Thanks. About Mark Graban: Mark Graban is an internationally-recognized consultant, published author, professional speaker, and blogger. He builds upon a deep education in engineering and management with practical experience working with executives and frontline employees in multiple industries to synthesize and practice methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches. Mark is the author of the Shingo-Award winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. Mark is also co-author, with Joe Swartz, of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements (also a Shingo recipient) and The Executive Guide to Healthcare Kaizen. His most recent book is Measures of Success: React Less, Lead Better, Improve More. He is also the founder of www.LeanBlog.org, producing blog posts and podcasts. He serves as a consultant to organizations through his company, Constancy, Inc and is also a Senior Advisor to the technology company KaiNexus. He has focused on healthcare improvement since 2005, after starting his career in industry at General Motors, Dell, and Honeywell. Mark has a B.S. in Industrial Engineering from Northwestern University and an M.S. in Mechanical Engineering and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.

This podcast is sponsored by Cardinal Health. All opinions expressed here are those of Joe Swartz and not of his employer or any other organization. Joining me again for episode #301 of the podcast is Joe Swartz, my friend and co-author for our books Healthcare Kaizen and The Executive Guide to Healthcare Kaizen:. You can learn more about our books here. He also contributed a chapter to the book Practicing Lean. (read an excerpt). Today, we're talking about "Champions of Change," as I've been writing about for Cardinal Health.

Dr. Gary Kaplan is the CEO of Seattle's Virginia Mason Medical Center, considered one of the world leaders in the adoption of Lean healthcare principles. He wrote the foreword for my book The Executive Guide to Healthcare Kaizen.He co-authored a recent editorial in the BMJ Quality&Safety journal:"Lean and the perfect patient experience" http://leanblog.org/audio127 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

Last year, Joe Swartz and I hosted a workshop at his organization, Franciscan St. Francis Health in Indianapolis. We called it“Kaizen Live!” and it was designed as an opportunity to see a culture of continuous improvement – what does it look like? What do people say?We lay this out in our Healthcare Kaizen books... http://leanblog.org/audio119 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

My guest for episode #221 is Jacob Stoller, author of a book that was just released: The Lean CEO: Leading the Way to World-Class Excellence. It's available now through Amazon or you can learn more through his book's website. As Jacob explains, he's a journalist, not a Lean practitioner, and he interviewed CEOs across different industries to get their thoughts on Lean management. We discuss topics including how CEOs get exposed to Lean thinking, why humility is so important, what "respect for people" means in the Lean context, and reasons why more CEOs don't embrace Lean. Did Six Sigma and Dr. Deming come up in his interviews? You'll also hear a bit about Bob Brody, the CEO at Franciscan St. Francis Health, which was featured in my Healthcare Kaizen books. For a link to this episode, refer people to www.leanblog.org/221. Podcasts are sponsored by KaiNexus and their continuous improvement software platform -- www.KaiNexus.com

Here's another video in the series that Joe Swartz and I shot at Franciscan St. Francis Health back in October. See them all here or via a YouTube playlist.You might remember pharmacy manager Ronda Freije from two previous videos. Here, she talks about a concept called "Seven Days' Grace." It's a concept that Joe Swartz and I wrote about in Healthcare Kaizen using stories from Franciscan (see excerpts via Google Books). --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

We talk about lean in the world of healthcare with Mark Graban, author, consultant and speaker in the lean healthcare methodology. Mark is author of the Shingo Award winning book “Lean Hospitals” and the book “Healthcare Kaizen.” Mark is also the Chief Improvement Officer of Kinexus. His newest book, “The Executive Guide to Healthcare Kaizen,” is available on Amazon.com

Joining me for episode #187 is Joe Swartz, my friend and esteemed co-author for our books Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen: Leadership for a Continuously Learning and Improving Organization. You can learn more about our books here. Joe is Director of Business Transformation at Franciscan St. Francis Health System in Indianapolis (his full bio is here). In the episode, we talk about his background with Kaizen and how he got into healthcare. Joe discusses how Franciscan got started with Kaizen, some of his favorite Kaizen examples, why it would have taken too long to engage everybody through Lean Six Sigma projects, what they are teaching managers about leading in a Kaizen culture, and the work that still needs to be done in their cultural transformation. For a link to this episode, refer people to www.leanblog.org/187.  Please leave a comment and join the discussion about the podcast episode. For earlier episodes of the Lean Blog Podcast, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes. You can also listen to streaming episodes of the podcast via Stitcher: http://landing.stitcher.com/?vurl=leanblog If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

Mark Graban, MS MBA, author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen, interviews Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee. In part one of this episode, Mr. Graban and Dr. Guarisco discuss reasons for emergency department difficulties with throughput & patient flow and outline the critical drivers for improving the ED. They outline a conceptual breakdown of the ED and creating an agenda for change. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Mark Graban, MS MBA, author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen, interviews Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee. In part two of this episode, Mr. Graban and Dr. Guarisco discuss solutions to address this difficult area of management and implications for the ED. They outline queuing theory, the concept of variance, and the split-flow model. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Mark Graban, MS MBA, author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen, interviews Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee. In part one of this episode, Mr. Graban and Dr. Guarisco discuss reasons for emergency department difficulties with throughput & patient flow and outline the critical drivers for improving the ED. They outline a conceptual breakdown of the ED and creating an agenda for change. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Mark Graban, MS MBA, author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen, interviews Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee. In part two of this episode, Mr. Graban and Dr. Guarisco discuss solutions to address this difficult area of management and implications for the ED. They outline queuing theory, the concept of variance, and the split-flow model. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Norm Blumenthal attorney for workers and consumers . He is also one of the show's regular contributor.  Karl Schilling founder of the Advocacy network has over 35 years' experience in the Financial Services, Resort Real Estate, Business Communications and Sales Coaching industries. He has either worked directly or consulted for such notable companies. Karl published the “Fabulous Fortunes through F.A.L.U.R.E in 2003 and developed small workshops that promoted a fresh perspective on the concept of failure. He was asked to be a participating co-author in “The Power of the Platform”. Most recent publication is “You Might Be Getting Scammed When…” During 35 years of selling and training Karl has won numerous awards including the prestigious MDRT and been selected as a platform motivational speaker.   Ted Thomas Florida based educator, publisher and author.  Thomas is publisher and author of more than 30 books.  His guidebooks on Real Estate have sold in four counties of the world. In the recent past, over 75,000 clients have carefully evaluated Ted Thomas' QuickStart Introduction In Secured Tax Lien Certificates and have chosen to become associated with the market leader.  Thomas' Home Study Materials are international best sellers and draw clients from Europe and South America.  Mark Graban author, speaker, and consultant who works with healthcare organizations around the world to improve quality and provide the best, most cost-effective care. He's the author of two award-winning books, Lean Hospitals and Healthcare Kaizen, and he is also the chief improvement officer of the technology company KaiNexus

My guest for podcast #160 is Joseph S. Guarisco, M.D., FAAEM, FACEP. Dr. Guarisco is currently Chairman of the Department of Emergency Medicine and System Chief of Emergency Services for the Ochsner Health System. Dr. Guarisco is a keynote speaker at the upcoming Society for Health Systems conference (which I'll be attending) and we are both part of the American Academy of Emergency Physicians annual scientific assembly in February (where I'll be co-presenting with my Healthcare Kaizen co-author Joe Swartz on E.D. process improvement strategies). Here is a Q&A, hosted by SHS, with Dr. Guarisco. In this episode, we talk about Dr. Guarisco's process improvement efforts at Oschner and how that was made necessary by Hurricane Katrina and the aftermath, where demand TRIPLED in their E.D. We also chat about standardized work and variation reduction fit in with the practice of medicine and improving E.D patient flow.

Episode #133 is hosted by Ron Pereira, from Gemba Academy, as he leads me through additional Q&A as a follow up to our recent webinar on my upcoming book Healthcare Kaizen and some of the concepts from the book on the theme of "Putting the Continuous Back in Continuous Improvement." You can view the recording for free through January 7, 2012 and, beyond that date, you can still view the slides all through this link: http://leanblog.org/kaizenwebinar Two of the main themes were that "kaizen" is not always about weeklong events and that suggestion boxes are not the same as the kaizen approach. Kaizen ideally involves everyone in continuous improvement, facilitated in ways that are better than the slow, batchy, non-collaborative suggestion box approach that many have tried and struggled with before. To point others to this, use the simple URL: www.leanblog.org/133. You can find links to posts related to this podcast there, as well. Please leave a comment and join the discussion about the podcast episode. For earlier episodes of the Lean Blog Podcast, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes. If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.