Podcast appearances and mentions of mark graban

In this special preview episode, Mark Graban is joined by Lindsey Booty, Supervisor of Performance Improvement at Our Lady of the Lake Regional Medical Center in Baton Rouge, Louisiana.Register for the webinarLindsey shares how their team has built a culture of high reliability and accountability by combining weekly patient safety rounding with the powerful capabilities of KaiNexus—including weighted scoring and the SAFER Matrix.You'll learn how they:Close the loop on safety concerns raised by frontline staffEngage leadership in weekly visibility and actionUse technology to drive transparency and accountabilityAlign improvement methodology, leadership behaviors, and digital toolsThis story is rooted in healthcare but packed with lessons for any industry focused on continuous improvement, safety, and culture change.

Join Mark Graban and Greg Jacobson, CEO & Co-Founder of KaiNexus, as they explore the intersection of continuous improvement, checklist best practices, and the power of habit science. In this engaging episode of the KaiNexus Continuous Improvement Podcast, the duo discusses:Checklist Strategies: How simple cues and error-proofing techniques keep processes on track—whether in a live webinar, office, or remote setting.Habit Science in Action: Practical insights from influential books like Atomic Habits, Tiny Habits, and The Power of Habit that explain how structured routines lead to greater reliability and success.Lean Transformation & Technology: Reflections on the Lean Transformation Summit, the role of technology in driving lean initiatives, and how integrating these concepts can boost both quality and efficiency.Real-World Applications: Anecdotes and lessons learned from diverse industries, emphasizing how a well-designed checklist and a culture that respects continuous improvement can transform both business and personal practices.KaiNexus Innovations: A look at how KaiNexus is breaking records with its upcoming KaiNexus conference and its ongoing commitment to empowering organizations through efficient improvement strategies.Whether you're a lean expert or just beginning your journey in continuous improvement, this conversation offers actionable strategies and thought-provoking ideas to enhance your processes.

We would have called this Episode 51 of the Lean Whiskey podcast with Jamie Flinchbaugh and Mark Graban. Episode page with video and more Lean Whiskey is transitioning to a new brand, Lean Coffee Talk, so stay tuned for more episodes from Mark and Jamie. We're also calling this Episode #1 of Season 2 of the podcast series. If you're subscribed, the podcast logo will change but the feed will continue as is. We are just as passionate about their coffee beverages as the whiskey. We'll still talk about lean stuff, ranging from in-the-news to our own topics of choice. In this first installment, Mark and Jamie each have an espresso. Mark from an automated home machine and Jamie's from a more manual process. In future episodes, we'll likely get more into the process.  In this episode, we begin exploring the challenges of supply chain risk and dealing with the disruptions of tariffs. Uncertainty is having a huge impact on the economy. We discuss the impact on coffee from Columbia, the Risk Index from the Center for Supply Chain Research at Lehigh, and even Ferris Bueller's Day Off. We move on to discuss the changes being made at Starbucks. What allowed them to grow may not allow them to stay strong, but then again, there may be some subtle magic in those changes from free refills in store to having your name on your cup.  We explore the deliberate breakup of Honeywell, following in the footsteps of GE. This helps make an organization more focused on customers, value delivery, and the needed operations to make it all work. Is this a trend? If so, there are several reasons we believe it's a favorable one. We close out the topics with Mark's Toyota experience during a recent tour seeing examples of "raku", or devices that provide comfort or ease for team members. SNL 50th feature of Coffee Talk The threat of tariffs drives up coffee prices Ben Stein on tariffs from Ferris Bueller's Day Off Center for Supply Chain Research at Lehigh's Supply Chain Risk Index Jamie's IndustryWeek article on Supply Chain Risk Starbucks adds in-store free refills and writes names on cups again Honeywell breaks itself up, but is still acquiring  Mark's TMMK tour and writing about "raku" Podcast feed at LeanCoffeeTalk.com or jflinch.com/leancoffeetalk  

In this episode we sit down with Mark Graban—Lean expert, award-winning author, and host of My Favorite Mistake—to explore how technology is reshaping Lean and continuous improvement. Lean isn't just about Kanban boards and 5S anymore. With AI, automation, and real-time analytics, businesses now have more data than ever—but are they using it effectively? Mark shares why psychological safety, leadership, and culture remain critical, even as we embrace Industry 5.0. We dive into: The risks of “dashboard overload”—why more data isn't always better How AI & automation can support (not replace) human problem-solving Why psychological safety is the missing link in digital transformation The shift from traditional Lean tools to tech-enabled continuous improvement Mark is touring Australia in March for a Lean & Tech roadshow with AME, visiting Geelong, Melbourne, Adelaide, Sydney, Brisbane, and Auckland. If you want to see where Lean is heading next, check out AME's event page. 

Register to view the webinar (live or the recording)Welcome to another engaging episode of the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban. In this session, we present a sneak peek into our upcoming webinar featuring Shawna Forst, a former Physical Education teacher turned Process Excellence professional. The webinar, scheduled for March 5th at 1:00 PM Eastern, will explore the fascinating parallels between PE teaching and process improvement in professional settings.Key HighlightsCareer Journey: Gain insights into Shawna's unique career path from physical education to healthcare process improvement.Coaching & Communication: Learn about the importance of adapting coaching and communication styles to different individuals, drawing from Shawna's experiences with sports and behavior disorder children.Lean Methodology: Discover how lean methodologies can be applied to reduce waste and enhance efficiency in various professional environments.Join us for this insightful discussion that promises to offer valuable leadership tips and process excellence strategies, applicable across diverse industries beyond healthcare.Don't miss out on this valuable opportunity to learn how coaching strategies from the field of physical education can inspire and influence process excellence in the workplace. Register now and be part of the conversation!Prepare to be inspired by Shawna's journey and the skills that transcend industry boundaries. See you there!

In this special bonus episode of "My Favorite Mistake," host Mark Graban welcomes back Arnold Barnett, a renowned expert in aviation safety, to discuss public perception of air travel safety in light of recent air incidents. They explore common misconceptions about aviation risks, temporal fluctuations in safety data, and the factors contributing to the continuing improvement in aviation safety. Professor Barnett reassures listeners with data-driven insights and addresses the psychological biases influencing our perception of risk.   Key Discussion Points:   Public Perceptions vs. Reality: Arnie Barnett sheds light on why recent air travel incidents have caused public apprehension but insists that aviation remains incredibly safe.   Understanding Spasms of Events: Discussion on how statistical anomalies can lead to clusters of negative events but don't necessarily indicate a trend.   The Role of Probability: Barnett explains probability through coin toss analogies, emphasizing that rare clusters of events are expected even when the underlying system is safe.   Historic Comparisons and Data Trends: Insights into how aviation safety has followed a trajectory similar to Moore's Law, with risks decreasing significantly over decades.   Risks in Aviation: Highlighting the contrasts between accidental risks and potential threats from deliberate actions, such as terrorism.   Psychological Aspects of Risk: Exploration of how psychological biases, like availability bias, affect public perception of aviation risk.   Guest Bio:   Arnie Barnett   Arnie Barnett is the George Eastman Professor of Management Science at MIT Sloan School of Management and a pre-eminent expert in aviation safety. He has been recognized with the 2002 President Citation from the Flight Safety Foundation for outstanding contributions to safety and has received multiple teaching honors from MIT Sloan students. Barnett holds a BA in mathematics from Columbia University and a PhD in mathematics from MIT.   Previous Appearance: Arnie Barnett's favorite mistake story in Episode 169: https://www.youtube.com/watch?v=-ffe6bNtxlg   MIT Article: Explore the article on the MIT website detailing aviation safety trends and Moore's Law analogy, as discussed in the episode: https://news.mit.edu/2024/study-flying-keeps-getting-safer-0807   Memorable Quotes:   "If you see a little kid at an American airport, then that kid...is five times as likely to grow up to be president as to perish in the forthcoming flight." — Arnie Barnett   "Fears are deep, and when I respect them, I know many people who are afraid to fly, but I believe this is something we shouldn't be afraid of." — Arnie Barnett   Actionable Takeaways from the Podcast Episode   Stay Informed, Not Anxious:   Guidance: Understand that aviation safety is statistically very high, even amidst rare bursts of incidents. Arnie Barnett explained that the risk levels are closer to zero than perceived, as discussed with the "availability bias" and the statistical explanation regarding recent safety events.   Implementation: Arm yourself with reliable safety data and trends when feeling anxious about flying. Remind yourself that the perception of risk is often inflated by isolated incidents, which are outweighed by the overwhelming safety record of aviation.   Leverage Sound Arguments:   Guidance: Use metaphorical insights, such as Barnett's coin analogy, to effectively communicate the nature of rare events. This helps in understanding that a sudden occurrence of incidents does not necessarily indicate a systematic issue.   Implementation: When discussing risks, employ similar analogies to articulate to others that rare sequences of events do happen without indicating a broader change in safety. This approach can not only assure others but also help you internalize and remain calm about flying.   Focus on Broader Safety Trends:   Guidance: Be aware that deliberate attacks are an area of potential concern, but reassurances on trends are clear from Barnett, who discussed continuous improvements and the extraordinary safety levels in countries like the US, UK, and Canada.   Implementation: When planning air travel, focus on the historical safety record of airlines and recognize that current safety measures are stringent and continuously improving. For example, choosing airlines with exemplary safety records can further mitigate rare and unanticipated risks, providing peace of mind during air travel.

Learn more and registerIn this engaging episode of the KaiNexus Continuous Improvement Podcast, hostMark Graban welcomesGreg Jacobson, Co-Founder and CEO of KaiNexus, to discuss the much-anticipated KaiNexicon, the company's annual user conference. The conversation not only highlights the logistics and plans for the 2025 KaiNexicon but also dives into the essence of continuous improvement and the unique setup that makes this conference such a valuable experience.Key Discussion PointsIntroduction to KaiNexicon 2025: Greg Jacobson shares his enthusiasm for the ninth annual KaiNexicon, emphasizing the conference's goals and its role as a vital gathering for KaiNexus users.Reflections on 2024 and Forecasting for 2025: Greg talks about how closing out the previous year impacts a small team and shares optimism regarding the financial outlook for 2025.Importance and Impact of KaiNexicon: The dialogue explores the significance of KaiNexicon, especially the cultural cross-pollination among industries that attend.Continuous Improvement and Engagement: Both speakers discuss the structured feedback process used to enhance the conference each year, reflecting KaiNexus' commitment to improvement.Unique Features of KaiNexicon: Key aspects such as the SpeedNexus session, as well as interactive opportunities available to users, are highlighted.Product Sneak Peeks and Innovations: Greg shares his passion for product development and how Kinexicon serves as a platform to preview upcoming advancements.Memorable Quotes:Greg Jacobson: "When you start realizing that you're not copying and pasting even within industry, you can get a really excellent manifestation of what should lean or continuous improvement look like in your organization."Mark Graban: "It's not the type of event where you sit there passively for the whole time. There are interactive sessions."Greg Jacobson: "At the fundamental core, all businesses are based on revenue, expenses, and people."Tune in next time for more insightful discussions on enhancing continuous improvement efforts.

Register for the webinar February 12 from 1:00 pm - 2:00 pm ET Presented by Mark Graban Are you looking for practical ways to eliminate errors and enhance efficiency in your organization? Join us for "Mistake-Proofing in Action: Real-World Examples Across Industries," an insightful webinar showcasing how organizations across healthcare, manufacturing, and service sectors have successfully implemented mistake-proofing techniques. Discover innovative solutions that prevent errors before they occur, improve safety and quality, and save valuable time and resources. Through inspiring case studies and actionable takeaways, you'll learn how to adapt these proven approaches to your unique challenges. Don't miss this chance to gain practical tools and insights to drive continuous improvement and operational excellence. Register today and see mistake-proofing in action! Mark Graban, a senior advisor to KaiNexus, is an internationally-recognized author, speaker, and consultant. His latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, is available now.  Mark is also the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement and others, including Measures of Success: React Less, Lead Better, Improve More. He serves as a consultant through his company, Constancy, Inc. Additionally, Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.” Education: B.S. in Industrial Engineering from Northwestern University; M.S. in Mechanical Engineering, and M.B.A. from the Massachusetts Institute of Technology's “Leaders for Global Operations” Program. About the Presenter:Mark Graban

In this engaging episode of Business Growth Talks, host Mark Hayward speaks with Mark Graban, a noted authority on lean management and continuous improvement. With his extensive experience that spans industries such as healthcare and manufacturing, Mark Graban shares insights into fostering a culture of learning and improvement in corporations large and small. His journey from corporate life to consultancy offers eye-opening revelations about the power of entrepreneurship and the challenges and rewards of continuous improvement strategies.The conversation delves deep into the concept of a business mindset, emphasizing the significance of mission, purpose, and the human element in corporate environments. Mark Graban provides invaluable perspectives on the importance of engaging employees at all levels to improve processes, safety, and patient care, particularly within healthcare organizations. Through the lens of personal growth and adaptability, the discussion highlights how embracing change and addressing challenges thoughtfully can lead to enhanced profitability and long-term success. This episode is a treasure trove for anyone keen to understand the critical balance between people and profits within the corporate sphere.Key Takeaways:Business Mindset and Purpose: Successful business growth requires a mindset focused on more than just revenue; it involves a strong connection to mission and purpose.Continuous Improvement Strategies: Engaging all employees in problem-solving and innovation leads to sustained business success and improved workplace culture.Role of Leadership: Effective leadership calls for building relationships and fostering environments where frontline employee insights are valued and implemented.Adapting Lean Methodologies: The lean approach, originating in manufacturing, can be successfully adapted to other sectors like healthcare to enhance efficiency and care.Personal Development Journey: Mark Graban's transition from corporate roles to consultancy is an inspiring example of following passion and driving impactful change across industries.David C Barnett Small Business and Deal Making M&A SMBI discuss buying, selling, financing and managing small and medium sized businesses...Listen on: Apple Podcasts SpotifySupport the showIf you want to watch the full video of this episode go to:https://www.youtube.com/@markhayward-BizGrowthTalksDo you want to be a guest on multiple podcasts as a service go to:www.podcastintroduction.comFind more details about the podcast and my coaching business on:www.businessgrowthtalks.comFind me onLinkedIn - https://www.linkedin.com/in/mark-hayw...Tik Tok - https://www.tiktok.com/@mjh169183YouTube Shorts - https://www.youtube.com/@markhayward-BizGrowthTalks/shorts

My guest for Episode #290 of the My Favorite Mistake podcast is Michelle Rankine, Ph.D., a trailblazing entrepreneur in the health space who built a multimillion-dollar home care franchise business to address disparities in Black and Brown communities. Episode page with video, transcript, and more A former sports executive with roles at major organizations like the U.S. Olympic Committee, Michelle found her calling in senior home care after her brother's tragic car accident left him paralyzed. Driven by a strong sense of purpose and community, she now owns three Right at Home franchises in the Dallas-Fort Worth area, prioritizing quality care and bridging critical gaps for aging adults. In this episode, Michelle and host Mark Graban explore her biggest lessons learned: why trust is essential when building a business, how data-driven KPIs can spark growth, and where home care fits into the spectrum of healthcare services. Michelle shares her personal story of shifting from the security of collegiate sports administration to the uncertainty of entrepreneurship, revealing how she discovered resilience, the importance of coaching, and the power of focusing on the right goals. Key themes include fostering health equity, measuring what matters, and creating supportive networks—whether for Olympic athletes or for families needing respite care. Questions and Topics: Could you share your “favorite mistake,” and how did you learn from it? Was your realization about needing to trust others gradual, or was there a clear wake-up call? Which key KPIs helped you decide to step away from handling sales yourself? How did your team respond when you began delegating more, and did you get any feedback about micromanaging? What led you from a career in sports management to launching a home care business? How do the resilience and focus you gained in athletics translate to entrepreneurship? What are the biggest health disparities you aim to address, and how do your franchises help bridge those gaps? Could you clarify the difference between ‘home care' and ‘home health,' and why does that distinction matter? Why do some families wait too long to seek help, and how can people avoid that mistake? What advice would you offer to adult children who find themselves caring for aging parents, especially when roles reverse?

Welcome to this bonus session of the Lean Blog Interviews Podcast, originally recorded as a LinkedIn Live event! In this conversation, I partnered with Rebecca Michalik from AME Australia to discuss my upcoming workshops in Australia and New Zealand in March 2025. Episode page with video, transcript, and more We'll dive into key themes like psychological safety as a foundation for continuous improvement and how to make smarter use of performance metrics through process behavior charts. Even if you're outside Australia or New Zealand, the principles and practical examples we discuss have universal applications for leaders and organizations worldwide. If you're interested in learning more about the workshops, click here. Key Questions: What is the purpose of the AME Australia roadshow, and what will attendees gain from it? Why is psychological safety critical for Lean and continuous improvement? How can leaders create an environment where employees feel safe to speak up? What are process behavior charts, and why are they a better way to understand performance metrics? Can you share examples of organizations that have successfully applied these principles? What are some actionable steps attendees can implement immediately after the workshops? Why is in-person learning particularly valuable for these topics? How do you see these topics applying universally, regardless of industry or location? What lessons have you learned in your career that you think every leader should know? What would you say to someone who's on the fence about attending? The podcast is brought to you by Stiles Associates, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more. This podcast is part of the #LeanCommunicators network. 

It's Episode 49 of the Lean Whiskey podcast with Jamie Flinchbaugh and Mark Graban! Episode page with video and more Mark shares tales of his holiday / study tour trip to Japan. Since we start with the whisky (like scotch, note the lack of an ‘e'), and Mark's opportunity to visit bottle shops, his favorite whisky bar, and even a whisky museum, along with the many samples he had a chance to try along the way. He brought one home, an Ichiro's Malt Wine Wood Reserve, which he was able to find for a fair price (and also a ridiculous one), and it was the featured bottle for Mark's pour. Jamie used Hibiki Japanese Harmony, a good entry-level Japanese blended whisky that is both easy to find and relatively affordable.  Mark and Jamie then discussed the Japan Study Tour itself, organized by Katie Anderson. This included Isao Yoshino as a co-host and Toyota alum, and another Toyota retiree sharing his story as well. It included trips to Toyota suppliers and Japanese food manufacturers, including Ina Foods. There were many themes, including providing an environment where employees have the opportunity to speak up, the benefits of a long-term view including a 100-year calendar, and a focus on employee development as a primary goal. Mark also introduced a word he learned about similar to kaizen and kaikaku, and that word is kaiteki which means comfort for the employee. We also discuss the benefit of study tours in general, including Jamie's long-ago effort to organize one for the continuous improvement team at DTE Energy.  They finish by talking a bit about Thanksgiving, including how Lehigh University football won the Patriot League and went on to the FCS playoffs and also lost very heavily to Northwestern in basketball. I guess you can't win them all. Happy Thanksgiving, and Cheers! Links From the Show: Jamie's pour: Hibiki Japanese Harmony Mark's pour: Ichiro's Malt Wine Wood Reserve  Jiro's Sushi Restaurant (Sukiyabashi Jiro) Katie Anderson's Japan Study Trip Podcast feed at LeanWhiskey.com or leanblog.org/leanwhiskey or jflinch.com/leanwhiskey  Please review us and follow or subscribe on your favorite podcast platform! 

In Episode 48 of the Lean Whiskey podcast, Jamie Flinchbaugh and Mark Graban begin by comparing two whiskeys from the same distillery. OOPS! We recorded this in October... and I released it via YouTube and my blog. But it somehow ended up stuck in "Draft" unreleased status on the podcast. That's why we had two episodes released in the same week... Episode page with video and more Mark selected Woodford Reserve, and had a pour of both the Double Oaked (which we both agree is underrated) and their Historic Barrel Entry, a nod to production methods in the past. Jamie selected Southern Distilling after a recent visit to North Carolina. He poured their heated bourbon, the Paragon Bottled-in-Bond, and their Double Rye, a surprisingly smooth drink at 95% rye.  Mark and Jamie repeat their “lean coffee modified for whiskey-sipping speed” approach of covering multiple topics. All three topics were prompted by Wall Street Journal articles. The first was whether AI was overhyped. The article focused on the return on investment, but we spend more time on both the organizational and individual approach of experimentation and learning. We then explored the trend (although more anecdotal than a large data trend) of “unbossing”, which hopefully doesn't become a new term. Individuals further into their career are wanting to give up managing people due to the burden and stress of the role. We explored a bit of “what is the problem we are trying to solve?” with exploration of spans and layers, too much bureaucracy,  and just needing more focus on growing people.  Finally, we tackled an increase in fatalities and injuries from failure to use proper lockout tagout procedures. These should be fundamental, habitually focused processes. Lack of training and lack of enforcement are some of the causes, and increased turnover throughout and past the pandemic is a contributing factor, as is a cultural focus on output over safety. We explore a bit of the history, importance, and some possible steps forward. We end by sharing what books we've been reading. A book and a glass of whiskey aren't a bad combination. Cheers! Links From the Show: Jamie's whiskeys, both from Southern Distilling Company, are their Paragon Bottled-in-Bond and their Double Rye Mark's whiskeys are both from Woodford Reserve, featuring the Double Oaked and the Historic Barrel Entry  Is AI overhyped? from the Wall Street Journal The trend of ‘unbossing' from the WSJ Factory Workers Are Dying Because Machines Aren't Being Turned Off from the WSJ What we're reading now, 4 books: India: A History Homecoming: The Path to Prosperity in a Post-Global World by Rana Foroohar The Psychological Safety Playbook, and watch for a future episode of My Favorite Mistake featuring one of the authors  Learning to Lead, Leading to Learn by Katie Anderson Podcast feed at LeanWhiskey.com or leanblog.org/leanwhiskey or jflinch.com/leanwhiskey  Please review us and follow or subscribe on your favorite podcast platform! 

Welcome back to My Favorite Mistake! In this bonus episode, host Mark Graban reconnects with returning guest Dr. Janet Polach, a retired U.S. Marine Corps lieutenant colonel and PhD in organizational development. Janet, who previously appeared on Episode 175, shares insights from her new book, "The Strategic Leader's Mindset: Unlocking the Keys to Success." This book offers actionable strategies for executives making the challenging shift to strategic leadership roles. Janet's website: https://janetpolach.com/ In this conversation, Janet explores key concepts such as embracing ambiguity, strengthening internal and external relationships, and the importance of setting aside dedicated time to develop strategic thinking. She dives into the practical tools and exercises included in each chapter to help leaders take action on what they learn.   Tune in to hear how Janet's approach to writing has evolved, her lessons on strategic leadership, and why it's essential to engage with peers across industries to drive innovation and insight. Plus, get a glimpse into Janet's favorite leadership lessons, from “leaning into ambiguity” to harnessing outside perspectives for organizational success. If you're an aspiring or seasoned leader, this episode is packed with valuable advice. And if you missed her original episode, catch Janet's "favorite mistake" story in Episode 175 at https://www.markgraban.com/mistake175  

Mark Graban, from KaiNexus, chats with Brent Loescher about his upcoming webinar: It will be presented live on November 19 from 1:00 pm - 2:00 pm ET Register here An exploration of implementing LSW throughout Sperber Companies, a distributed Landscape Maintenance business made up of organically-grown business and M&A (read multiple cultures). Covering everything from embracing current cultures, developing an organizational culture with a common language, level setting business leader responsibilities, introducing Lean thinking, and implementing daily rhythms, this webinar will discuss the efforts, hurdles, and learnings this 5-year-old business is living every day. About Brent: Brent has spent more than 20 years working in and on the business, improving operations within high-speed manufacturing, warehousing, distribution, distributed-services environments, and governmental agencies. A Lean practitioner at heart, Brent received his formal Toyota Production System training while working for Toyota Motor Sales in their North American Parts Operations. While with Toyota, he was responsible for operational design of two new warehouses built in Puerto Rico and Mexico City. A certified TPS trainer, he developed strategic warehouse design standards, while also serving as the Toyota Customer Service Diversity and Inclusion Champion Coordinator. He helped develop a Lean program for the landscape maintenance industry, implementing and evolving continuous improvement programs across the country since 2009. This included co-leading a team focused on the operational integration of a $2 billion dollar merger. Brent is currently responsible for Learning & Development and CI for a start-up Landscape Maintenance & Construction company doing work in 14 states. He has a BA in Business Management from Mercyhurst University and is a retired military veteran, having served 21 years in the US Army and US Army Reserve. Brent is a girl-dad that, along with his wife, Kim, is anxiously awaiting the birth of their second grandchild. In his free time, he finds a way to see the Green Bay Packers wherever they play, enjoys boating, and spending time being creative around the house.

In this bonus episode, Mark Graban sits down with author and speaker Jacob Stoller to discuss one of Jacob's most memorable mistakes—a live performance mishap involving a botched page turn during a classical music concert. As Jacob recounts, his decision to skip having a page-turner led to a "train wreck" moment in front of an audience, forcing the musicians to restart the piece. But this unexpected blunder turned out to be a surprising gift, making the experience more relatable and memorable for the audience. Listen as Jacob reflects on how this mistake shifted his view on performance and connected him with listeners in a new way. Mark also shares his own story of a music slip-up, proving that even the most prepared musicians and performers can find themselves at a loss. This episode is a perfect blend of music, humility, and the valuable lessons we take from our mistakes.

In this special bonus episode of My Favorite Mistake, Mark Graban sits down with Senator Stephanie Pitcher, a criminal defense attorney (at Parker & McConkie in Utah) and Utah state senator, to discuss a modern campaign tactic that's frustrating voters nationwide: political text messages. Senator Pitcher provides an insider's view on why candidates rely on these texts to build name recognition, the rules governing them, and how campaigns respond (or sometimes don't) to requests to “STOP.” Mark and Stephanie dive into questions many of us have wondered: Is anyone really reading our responses to campaign texts? Are these messages effective, or do they risk driving away potential voters? Senator Pitcher shares her personal experiences with both sending and receiving political texts, the realities of balancing voter outreach with respect for privacy, and the challenge of navigating the fine line between visibility and annoyance. For those curious about how campaign data is shared and why unsubscribing doesn't always work as intended, Stephanie explains the often complex web of candidate PACs, third-party vendors, and data-sharing that keeps these messages coming. She also discusses her plans to explore more sophisticated social media advertising, leaving listeners with a thought-provoking view on the future of campaign outreach. Tune in to hear a behind-the-scenes look at campaign messaging from a seasoned state senator's perspective!

In this episode of Lean Blog Interviews, Mark Graban welcomes Roberto Priolo, the Managing Editor of Planet Lean, the publication of the Lean Global Network. Based in Barcelona, Roberto has a background in journalism and extensive experience in covering Lean and continuous improvement topics. Mark and Roberto discuss the upcoming Lean Global Connection event, happening on November 21st and 22nd, 2024, which is a free, 24-hour virtual event designed to bring together the global Lean community. Episode page with transcript, video, and more Key Topics Discussed: The Origins of the Lean Global Connection Event: Roberto explains how the event began during the pandemic as a way to connect Lean practitioners worldwide when in-person gatherings were impossible. Now in its fourth year, the event continues to thrive, attracting speakers and attendees from over 120 countries. What to Expect at the 2024 Event: This year's theme, “Developing Adaptiveness in a Changing World,” addresses how Lean can help organizations navigate complex challenges like supply chain disruptions, geopolitical issues, and emerging technologies like AI. The event will feature nearly 100 presentations, spanning 24 hours, with thought leaders sharing real-world case studies, insights, and best practices. Speakers and Presentations: Mark and Roberto highlight key speakers such as Art Byrne, Jim Womack, John Shook, and many others from around the world. The event will also include external voices to help contextualize Lean's relevance in a broader geopolitical and business landscape. Psychological Safety in Lean: Mark shares details about his presentation, which will focus on psychological safety as a foundation for continuous improvement. He will explore how creating environments where employees feel safe to speak up about problems and ideas is crucial for effective Kaizen and strategy deployment. The Lean Social Side: Roberto emphasizes the importance of the "social side" of Lean, which often gets overlooked in favor of technical tools. He stresses the need for reinforcing this message continually within the Lean community to ensure organizations foster environments that prioritize human interaction and psychological safety. Additional Insights: The Event Format: The Lean Global Connection is designed as a global festival of Lean thinking, running for 24 hours straight, with two stages running simultaneously. Attendees can join at any time and catch up later with recorded sessions available on the Lean Global Network YouTube channel. Roberto's Lean Journey: Roberto shares his journey from studying journalism in London to becoming a central figure in the Lean community, managing Planet Lean and contributing to the Lean Global Network's mission of spreading Lean thinking. How to Join: Register for the free Lean Global Connection event here. Mark your calendar for November 21st and 22nd, and be sure to check out previous years' presentations on the Lean Global Network YouTube channel for a taste of what's to come. Resources Mentioned: Planet Lean website: Link to Planet Lean Lean Global Network YouTube channel: Link to YouTube Channel Event Registration: Link to Event Page Tune in for this exciting conversation with Roberto Priolo to learn more about how the Lean Global Connection continues to bring the world's Lean community together and what to expect in this year's event.

In today's episode host Mark Graban, a senior advisor with KaiNexus, chats with Yehor Skorodumov, a senior web application developer who joined our team earlier this year. In the episode, Yehor talks about his rigorous and analytical approach to researching companies, including KaiNexus. He also shares about the interviewing process, a little bit about what he does in his role, and what his first few months at the company were like. Learn more about KaiNexus: https://kainexus.com/ And KaiNexus careers: https://www.kainexus.com/continuous-improvement/kainexus-team

Mark Graban of KaiNexus talks with Melissa Sherman to preview her webinar... Register here Why is change so hard? Change is a complex and multifaceted process that often evokes a wide range of emotions and challenges. Despite these challenges, change is an inevitable part of life and is often necessary for growth, progress, and adaptation. By acknowledging the difficulties associated with change and providing support, encouragement, and clear communications, we can help individuals and organizations embrace change and Continuous Improvements more effectively. As continuous improvement practitioners, we don't always think about the impact our continuous improvement initiatives will have on the employees. Learning objectives: Throughout this session, we will look at various ways to improve the sustainability of our projects. Let's discuss the importance of making sure we are embedding change management into your continuous improvement efforts. We will look at what change is, the resistance to it, the journey/change curve an individual goes through, the various change models, and some strategies you can use to assist in your efforts. About the Presenter: Melissa Sherman Accomplished Lean Leader and Sought-after Speaker recognized for driving continuous improvement initiatives and sharing change best practices, honed from 30 years of expertise in process excellence. Holistic ability to drive enterprise Six Sigma, Lean, and Kaizen deployments, delivering quantifiable productivity, efficiency, and waste elimination gains. Coached business teams during organizational adoption of agile solutions for high-level value delivery. Delighted business partners and stakeholders through strategic data-driven roadmap planning and creation.

Welcome to the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban, Senior Advisor at KaiNexus. In today's episode, we share insights from one of our YouTube videos, featuring two esteemed leaders from UMass Memorial Health. Cathy Burke and Jeff Marks discuss how KaiNexus, known internally as "Innovation Station," helps them drive leadership and continuous improvement in their organization. Cathy Burke shares her leadership approach of inviting team members to raise opinions, identify obstacles, and work collaboratively—values that Innovation Station enables through its platform. Jeff Marks adds how the platform supports their weekly commitment to optimize performance, leveraging both new ideas and past solutions to avoid redundant efforts. Together, Cathy and Jeff highlight the impact of empowering every employee, regardless of role, to contribute ideas that can affect change on a larger scale. Discover how Innovation Station tracks, monitors, and facilitates execution on these improvements, ensuring that opportunities lead to tangible successes. To learn more about how KaiNexus can support your improvement initiatives, visit www.kainexus.com.

In this episode of the Winners Find a Way Show, host Trent Clark sits down with Mark Graban, author of The Mistakes That Make Us and host of the podcast My Favorite Mistake. They dive into the importance of embracing mistakes as learning opportunities and the power of resilient leadership. With a deep discussion on the different types of mistakes, from those that require prevention to those that drive innovation, Trent and Mark share personal stories and actionable insights that every leader can apply. Key Discussion Points: The dual nature of mistakes: deadly serious versus innovation-driving. How celebrating mistakes can foster a culture of growth and improvement. The concept of "Just Culture" in healthcare and its implications for leadership. Insights into leadership from legendary figures like John Wooden and Pat Summitt. Personal reflections on handling failure, the importance of resilience, and maintaining a healthy mindset after mistakes. Guest: Mark Graban is a recognized expert in leadership, consulting, and podcasting. With an engineering background from Northwestern and MIT, Mark is known for his work in process improvement, especially in the healthcare sector. He is the author of The Mistakes That Make Us and the host of the popular podcast My Favorite Mistake. Host: Trent Clark is the CEO of Leadershipity, a seasoned entrepreneur, and a former Major League Baseball coach with three World Series appearances. He is also the author of Leading Winning Teams. Episode Highlights: [00:02:00] Introduction of Mark Graban and his focus on learning from mistakes. [00:05:00] Mark shares his journey from engineering to leadership consulting. [00:15:00] The role of vulnerability in leadership and the importance of asking for help. [00:30:00] How leaders can create a safe space for learning from mistakes. [00:40:00] The importance of role clarity and adaptation in building winning teams. [00:55:00] Mark's advice for leaders struggling with mistakes: Be kind to yourself, learn from the experience, and move forward. Connect with Mark Graban: Website: MarkGraban.com LinkedIn: Mark Graban Podcast: My Favorite Mistake Connect with Trent M. Clark: Website: Leadershipity.com LinkedIn: Trent M. Clark Email: trent@leadershipity.com   Grab a copy of our Book “Leading Winning Teams”  Here: https://bit.ly/4cVWy2t  If you're interested in elevating your team's performance and doubling your organizational value, reach out to Trent for a consultation. Visit Leadershipity.com to learn more or schedule a 15-minute call with Trent.   Listen to More Episodes: Catch new episodes of the Winners Find a Way Show every Friday at 12:30 PM Eastern / 9:30 AM Pacific.   Disclaimer: The views and opinions expressed in this podcast are those of the host and guest and do not necessarily reflect the official policy or position of any organization.   

In this video, Mark Graban, senior advisor at KaiNexus, chats with Marc Haberer, a process engineer at one of our customers, Polytainers. At KaiNexus, we believe our success is best reflected in the achievements of our customers. Each year at KaiNexicon, we honor some of our most outstanding customers through the Nexie Awards. This Annual Nexie Award Ceremony is a cherished highlight of KaiNexicon, celebrating our customers' dedication and exceptional accomplishments over the past year. Learn more: https://blog.kainexus.com/customer/announcing-our-2024-nexie-award-winners This year's Award for Top Turnaround goes to Polytainers. The Top Turnaround is awarded to the organization that has displayed the most progress using KaiNexus to build its improvement culture since last year's conference. The Polytainers team has demonstrated a remarkable commitment to collaboration and their willingness to work with us on redefining their processes has led to a fantastic partnership. Building from the ground up is never easy, but through exceptional leadership, teamwork, and dedication, they have made leaps and bounds forward in creating standard practices. Their commitment to excellence serves as an inspiration to us, reminding us of the incredible impact that determination, an open mind, and partnership can have on achieving success. Thank you for being an incredible partner to us.

In this episode of My Favorite Mistake, host Mark Graban reconnects with previous guest, author and speaker Matthew Korban. Since his first appearance in Episode 118, Matthew has been on an exciting journey, culminating in the release of his new book, Footprints in the Sands of Time: A Journey of Self-Rediscovery. Matthew shares the emotional and challenging process of writing his novel, which began nearly a decade ago as a personal memoir and evolved into a powerful work of fiction. The story follows the hero Shan on his path of self-discovery, with themes that resonate deeply with readers who have experienced life's ups and downs. Matthew also talks about his future projects, including a second book, 33 Years of Random, and his work on The Forgotten Hero, a novel being pitched for a movie adaptation. Key Topics Discussed: The evolution of Footprints in the Sands of Time from memoir to novel The challenges and rewards of writing over many years Drawing from personal experiences to create fictional stories Insights into his upcoming books and potential film adaptation Books Mentioned: Footprints in the Sands of Time: A Journey of Self-Rediscovery – Available on Amazon and Barnes & Noble Don't miss this insightful conversation about the creative process, perseverance, and the power of storytelling.

In this webinar, we're mixing up the format a bit to maximize time for Q&A and discussion. Please watch this longer webinar first: https://www.youtube.com/watch?v=0wwlaxfN8AE In this video, Mark Graban will give a short presentation that recaps and updates his thoughts on some of these concepts. We'll also conduct some live polling (and see the results) related to the level of psychological safety that attendees feel in their organizations. Mark is also joined by KaiNexians Kaleigh Krauss and Linda Vicaro for discussion and their insights and stories. The rest of the webinar was a Q&A discussion moderated by Morgan Wright, where you can ask your questions related to how leaders can cultivate a culture where everybody feels safe enough to speak up about problems, ideas, mistakes, and more. Learning Objectives: Define psychological safety and explain its significance in the workplace. Identify the relationship between psychological safety and continuous improvement. Develop strategies for leaders to cultivate psychological safety within their teams. Understand methods to assess and sustain psychological safety in the organization. Mark Graban is an author, speaker, and consultant, whose latest book is The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. He is also the author of the award-winning book "Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement" and others, including "Measures of Success: React Less, Lead Better, Improve More." He serves as a consultant through his company, Constancy, Inc, and is also a Senior Advisor for the technology company KaiNexus (and had his 13-year KaiNexiversary recently!). Mark hosts podcasts, including “Lean Blog Interviews” and “My Favorite Mistake.” Mark earned a B.S. in Industrial Engineering from Northwestern University, an M.S. in Mechanical Engineering, and an M.B.A. from the Massachusetts Institute of Technology's “Leaders for Global Operations” Program.

In this episode, Mark Graban previews an upcoming webinar live event. Register here I'm excited to invite you to join me on August 21st for a special webinar titled “Ask Us Anything! Psychological Safety and Continuous Improvement.” This session, running from 1:00 – 2:00 PM ET, is designed to be highly interactive, with a focus on your questions and insights. You can also view this as a LinkedIn Live streaming session. But we'll only be able to take and answer live questions from the Zoom Webinar crowd. Psychological safety is a crucial foundation for any organization striving to foster continuous improvement. When team members feel safe to speak up–whether it's to share ideas, report problems, or admit mistakes–they are more likely to contribute to a culture of continuous learning and improvement. Without psychological safety, the fear of blame or retaliation can stifle innovation and lead to missed opportunities for growth. In our previous KaiNexus webinar, I discussed the importance of psychological safety and how it ties into continuous improvement. If you missed that session, don't worry–you'll receive a link to the recording when you register. I encourage you to watch it before the August 21st webinar, as it will set the stage for our discussion. I'll kick off the session with a brief 15-minute presentation recapping the key points from the previous webinar and sharing some updated thoughts on fostering psychological safety. We'll then conduct live polling to gauge the level of psychological safety attendees feel in their organizations, providing us with real-time data to inform our discussion. The heart of this webinar will be the Q&A session, moderated by Morgan Wright. I'll be joined by some other “KaiNexians” to share their thoughts on our culture. This is your chance to ask anything related to building a culture where everyone feels safe to engage in continuous improvement activities. Whether you're curious about specific strategies, leadership behaviors, or methods for sustaining psychological safety over time, we're here to provide practical insights. By the end of this session, you'll be able to: Define psychological safety and understand its critical role in the workplace. Identify the connection between psychological safety and continuous improvement. Develop actionable strategies for cultivating psychological safety within your teams. Assess and sustain psychological safety in your organization. To sum up, my goal for this webinar is to help you develop practical strategies to build psychological safety in your teams. This is about more than just making people comfortable–it's about creating an environment where continuous improvement is possible because people feel safe to contribute, challenge the status quo, and learn from mistakes. I hope you'll join us and bring your questions, your experiences, and your ideas. Let's make this a lively and impactful session! Register: Ask Us Anything! Psychological Safety and Continuous ImprovementWhy This Topic MattersWhat to Expect on August 21stLearning Objectives

Welcome to the Continuous Improvement Podcast with Mark Graban! In this episode, we celebrate Justin Self, Performance Improvement Manager at Barnes Jewish Hospital, and recipient of the prestigious Nexie Award from KaiNexus. Join us as Justin shares his decade-long journey in continuous improvement at BJC Health, highlighting the importance of standardization, grassroots efforts, and leveraging KaiNexus for both top-down and bottom-up improvements.

Welcome to the KaiNexus Continuous Improvement Podcast with Mark Graban! In this special episode, we celebrate Mike McGowan, Director of Process Excellence at Memorial Health System in Marietta, Ohio, and recipient of this year's prestigious Lifetime Achievement Nexie Award from KaiNexus. Join us as Mike shares his inspiring journey in continuous improvement, the evolution of process excellence at Memorial Health, and the impactful integration of KaiNexus into their system.

Guest: Dr. Susan Landers Original Episode: Episode 213 - June 2023 Guest Bio: Dr. Susan Landers is an experienced neonatologist, author, and speaker who focuses on balancing a demanding medical career with motherhood. In her previous episode, we discussed her book "So Many Babies: My Life Balancing a Busy Medical Career and Motherhood." Summary: In this update episode, Mark Graban welcomes back Dr. Susan Landers to discuss her latest work, an eBook titled Defeating Burnout: A Guide for Working Mothers. Dr. Landers shares insights on how her new book builds upon her previous memoir, focusing specifically on the issue of burnout among working mothers. Key Points: Introduction to New Book: Dr. Landers introduces her new eBook, explaining its focus on the prevalence of burnout among working mothers and her personal experiences with burnout at different stages of her career. Content and Structure: The eBook includes practical advice, checklists to identify burnout, descriptions of signs and symptoms, and effective recovery processes. It also provides strategies for preventing burnout from recurring. Practical Examples: Dr. Landers shares personal anecdotes and examples throughout the book to make it more relatable and practical for readers. Availability: The eBook, Defeating Burnout: A Guide for Working Mothers, is exclusively available on her website, along with additional resources like checklists and wellness journals. Discussion Highlights: Balancing Career and Motherhood: Dr. Landers discusses the challenges of balancing a demanding career with motherhood and how her experiences have shaped her approach to dealing with burnout. Addressing Burnout: The conversation delves into the importance of recognizing burnout early, recovery strategies, and long-term prevention techniques. Preventing Recurrence: The book also addresses how to make better choices to prevent burnout from happening again, both professionally and personally. Additional Resources: Dr. Susan Landers' Website - Find the eBook, Defeating Burnout: A Guide for Working Mothers, along with other resources. Quotes: "It's not just about recovery; it's about preventing the same problem from occurring again." - Dr. Susan Landers "We learn a lot from our best mistakes at work." - Mark Graban Connect with Dr. Susan Landers: Website Subscribe and Follow: Stay updated with the latest episodes by subscribing to "My Favorite Mistake" podcast on your favorite podcast platform. Contact: For more information, visit Mark Graban's website or reach out via social media.

Congratulations to former Value Capture client, WellSpan Health, for being honored with the American Hospital Association Quest for Quality Prize! Our guest is Roxanna Gapstur, PhD, RN, the President and Chief Executive Officer of WellSpan Health, in Pennsylvania. She has been in that role since January 2019. Dr. Gapstur has extensive experience in strategic planning, business development and operational leadership in both ambulatory and hospital settings. She has served in multiple executive roles including chief operating officer, chief nursing officer and as a senior executive accountable for population health. Dr. Gapstur obtained her bachelor's degree from the College of St. Catherine in St. Paul, Minn., and her master's degree and doctorate from the University of Minnesota. In today's episode, host Mark Graban asks her about these questions and topics: You're leading the creation and adoption of a comprehensive lean management system — what does that mean and what do you aim to achieve? As part of that management system, what is Real Time Problem Solving and what are your keystone goals? How will you follow through on the promise of having 20,000 problem solvers? How do you engage with your leaders and teams?  Tell us about the importance of you, as CEO, getting alignment, focusing on culture, and leading the transformation…

In this special live-streamed bonus episode of the Lean Blog Interviews podcast, host Mark Graban is joined by Paul Critchley for an impromptu experiment in recording a live podcast. The episode begins with a brief introduction and a discussion about the decision to try a live format. Paul Critchley, a seasoned Lean consultant, shares his background, detailing his journey from a mechanical engineer in the automotive industry to his current role as a Lean practitioner and consultant. He highlights his experiences working with Toyota and Pratt & Whitney, emphasizing the practical application of Lean principles in various industries, including aerospace. Summit info: https://newenglandleanconsulting.com/summit/  The conversation then shifts to Paul's upcoming event, the New England Lean Summit, scheduled for September 12-13, 2024, in Cromwell, Connecticut. Paul discusses the summit's agenda, which includes workshops, sessions, and a Lean Happy Hour. He expresses his excitement about bringing together Lean professionals from diverse industries to foster learning and networking in a fun and engaging environment. Paul also introduces the New England Lean Collaborative, a member-based organization aimed at building a community of Lean practitioners in the New England region. He explains the collaborative's activities, such as book clubs, site tours, and resource sharing, designed to facilitate continuous learning and improvement. The collaborative: https://newenglandleanconsulting.com/the-nelc/  The episode wraps up with Mark and Paul addressing a viewer's question about implementing Lean practices in small companies with limited resources. Paul advises starting small, focusing on incremental improvements, and maintaining momentum through continuous, manageable changes.   Throughout the episode, Paul emphasizes the importance of creating a psychologically safe environment for learning and experimenting with Lean practices, highlighting the benefits of fun and engagement in the process. The episode concludes with a reminder of the event details and an invitation for listeners to join the New England Lean Summit and Collaborative.   00:01:24: Guest Introduction - Paul Critchley   00:03:00: Paul's Career Background   00:03:39: Discussion on Practicing Lean - https://practicinglean.com/   00:05:02: New Projects and Endeavors   00:05:29: New England Lean Summit Introduction   00:06:08: Details about the New England Lean Summit   00:07:04: Summit Logistics and Activities   00:09:02: Lean Happy Hour Concept   00:10:00: Hope for Future Annual Events   00:10:19: Overview of the New England Lean Collaborative   00:11:00: Functioning of the Collaborative   00:11:42: Membership Benefits and Activities   00:12:48: Discussion about Industry Participation   00:14:23: Lean Tools and Concepts   00:15:23: Connection with Bob Rush and Workshop Details   00:16:36: Fun Activities Planned for the Summit   00:17:01: Emphasizing fun and networking at the summit   00:17:39: Lessons from Pascal Dennis at Toyota   00:18:31: Incorporating a DJ at the conference   00:19:48: Creating a relaxed and engaging atmosphere   00:21:02: Unique conference experiences   00:22:00: Opportunities for

Welcome to the latest episode of the KaiNexus Continuous Improvement podcast! In this engaging conversation, Mark Graban, Senior Advisor with KaiNexus, sits down with Greg Jacobson, CEO and co-founder of KaiNexus. They chat about various topics, including lean principles, continuous improvement, and the significant impact of the recent CrowdStrike software glitch on multiple sectors, including healthcare. Mark shares his personal travel delays caused by the glitch, while Greg discusses the broader implications, such as the disruptions in emergency healthcare services. They explore the importance of psychological safety and how KaiNexus fosters a culture where employees feel safe to speak up about mistakes. The discussion also covers the value of mistake-proofing, robust testing processes, and learning from both internal and external errors to enhance continuous improvement practices. Join Mark and Greg as they reflect on lessons learned, the importance of a kind and constructive response to mistakes, and the necessity of maintaining dynamic checklists in response to changing conditions like the ongoing COVID-19 pandemic. Hashtags: #ContinuousImprovement #LeanPrinciples #Kinexis #SoftwareGlitch #HealthcareImpact #PsychologicalSafety #MistakeProofing #Leadership #GregJacobson #MarkGraban #LeanThinking00:00:26: KaiNexus Mid-Annual Meeting overview 00:00:44: Discussion about travel delays 00:00:55: Impact of Crowdstrike software issue 00:05:34: Software bugs and testing procedures 00:07:17: Psychological safety and response to mistakes in KaiNexus 00:11:02: Checklist usage and adjustments 00:16:00: Learning from Crowdstrike situation 00:17:46: Wrapping up and future Ask Us Anything session

In this special live-streamed bonus episode of the Lean Blog Interviews podcast, host Mark Graban is joined by Paul Critchley for an impromptu experiment in recording a live podcast. The episode begins with a brief introduction and a discussion about the decision to try a live format. Paul Critchley, a seasoned Lean consultant, shares his background, detailing his journey from a mechanical engineer in the automotive industry to his current role as a Lean practitioner and consultant. He highlights his experiences working with Toyota and Pratt & Whitney, emphasizing the practical application of Lean principles in various industries, including aerospace. Summit info: https://newenglandleanconsulting.com/summit/  The conversation then shifts to Paul's upcoming event, the New England Lean Summit, scheduled for September 12-13, 2024, in Cromwell, Connecticut. Paul discusses the summit's agenda, which includes workshops, sessions, and a Lean Happy Hour. He expresses his excitement about bringing together Lean professionals from diverse industries to foster learning and networking in a fun and engaging environment. Paul also introduces the New England Lean Collaborative, a member-based organization aimed at building a community of Lean practitioners in the New England region. He explains the collaborative's activities, such as book clubs, site tours, and resource sharing, designed to facilitate continuous learning and improvement. The collaborative: https://newenglandleanconsulting.com/the-nelc/  The episode wraps up with Mark and Paul addressing a viewer's question about implementing Lean practices in small companies with limited resources. Paul advises starting small, focusing on incremental improvements, and maintaining momentum through continuous, manageable changes.   Throughout the episode, Paul emphasizes the importance of creating a psychologically safe environment for learning and experimenting with Lean practices, highlighting the benefits of fun and engagement in the process. The episode concludes with a reminder of the event details and an invitation for listeners to join the New England Lean Summit and Collaborative.   00:01:24: Guest Introduction - Paul Critchley   00:03:00: Paul's Career Background   00:03:39: Discussion on Practicing Lean - https://practicinglean.com/   00:05:02: New Projects and Endeavors   00:05:29: New England Lean Summit Introduction   00:06:08: Details about the New England Lean Summit   00:07:04: Summit Logistics and Activities   00:09:02: Lean Happy Hour Concept   00:10:00: Hope for Future Annual Events   00:10:19: Overview of the New England Lean Collaborative   00:11:00: Functioning of the Collaborative   00:11:42: Membership Benefits and Activities   00:12:48: Discussion about Industry Participation   00:14:23: Lean Tools and Concepts   00:15:23: Connection with Bob Rush and Workshop Details   00:16:36: Fun Activities Planned for the Summit   00:17:01: Emphasizing fun and networking at the summit   00:17:39: Lessons from Pascal Dennis at Toyota   00:18:31: Incorporating a DJ at the conference   00:19:48: Creating a relaxed and engaging atmosphere   00:21:02: Unique conference experiences   00:22:00: Opportunities for

Welcome to a special bonus episode of "My Favorite Mistake" with your host, Mark Graban! In this episode, we're thrilled to reconnect with Terry Iverson, who has just released his second book, "Inspiring Champions in Advanced Manufacturing." Terry joined us previously in Episode 74, and today he's back to share insights from his new book and his ongoing efforts to inspire the next generation in manufacturing. We delve into the details of his innovative two-sided book and his exciting initiatives for middle schoolers. Tune in to hear about: Terry's new book, "Inspiring Champions in Advanced Manufacturing," and its unique two-sided format for parents and students. The concept of advanced manufacturing and the evolving technologies shaping the industry. The critical importance of skilled labor in modern manufacturing and the benefits of pursuing these careers without incurring college debt. Terry's Manufacturing Inspiration Camp for middle school students and how it's designed to spark interest in manufacturing careers. The necessity of tailored education paths to fit individual learning styles and career goals. Don't miss this enlightening conversation! Check out Terry's new book and discover the promising opportunities in advanced manufacturing.

Register here In this video, Mark Graban (webinar host from KaiNexus) talks with Karen Friedenberg about her webinar. Scheduled for: July 23 from 1:00 pm - 2:00 pm ET Presented by Karen Friedenberg What is a Strategy to Execution Framework? How can this be leveraged to achieve sustainable business results? Learn more about how to execute a journey of Transformation from: 1. Strategy Articulation – How to ensure strategy is communicated in a clear and powerful way. 2. Organizational Alignment – Is the leadership team and the organization aligned to how they contribute to the company goals? 3. Operational Alignment – How to ensure processes and operations are consistent and aligned to strategy. 4. Executing with Excellence – Is there a structure and method in place to ensure strategy and key initiatives are managed? 5. Organizational and Culture Change – How do you build a culture of performance improvement and bring people along for the journey? About the Presenter: Karen Friedenberg is the Founder and Managing Director of Performance Improvement Consulting. Having worked both in Consulting and within industry, Karen brings a unique perspective to strategy execution. Karen sat in the seat of an executive, so having executable plans that deliver results is imperative. She built out and led Strategic Program Management and Operational Excellence departments leading large business and digital transformations. Karen is passionate about listening, connecting the dots and bringing her experience in various industries, lean six sigma, change management, design thinking and other disciplines to solve business problems and facilitate sustainable change.

Welcome back to "Your World of Creativity"! In this milestone episode, we reconnect with past guests from various corners of the country to catch up on their journeys and future plans. Join us as we travel to Cincinnati, Seattle, and LA to hear the latest from Mark Graban, Jeff Leisawitz, and Chris Hood.- Mark Graban shares insights from his book "The Mistakes That Make Us" and discusses the importance of learning from mistakes in personal and professional settings.- Jeff Leisawitz talks about his new book, "The Magical Impact of Storytelling," and his unique art form combining coffee stains and typewritten quotes.- Chris Hood reveals his transition from Google to founding a video game company, emphasizing the significance of fun and creativity in the workplace.- Discussions on the implications of dissolving non-compete agreements and how they might impact employee satisfaction and mobility.- Reflections on the importance of storytelling for personal and organizational growth.Key Quotes:- Mark Graban: "When we can reduce some of the risk involved in speaking up, it reduces vulnerability and makes it easier for everyone to speak up."- Jeff Leisawitz: "At its best, storytelling is a way for us to be seen, expressed, healed, and connected."- Chris Hood: "If you think about having fun at work, it's not just for the benefit of the culture you're building; it's also at the benefit of the consumer engaging with you."Join us for this engaging reunion episode as we explore the creative journeys of our guests and discuss how they've evolved since their last appearance. Stay connected and inspired with "Your World of Creativity"!Links to our guests' projects and social media can be found in the panel interview. Thank you for joining us on this creative journey, and here's to many more episodes of inspiring conversations!

In Episode 47, Mark Graban and Jamie Flinchbaugh attempt another experiment in format, covering a range of quick-hit topics in the news rather than a single deep dive. As always, we welcome feedback. Before we got to that, however, our whiskey theme was also new, or new to us: we each picked a whiskey we hadn't tried before. Jamie's pick was Four Walls Irish American Whiskey, a celebrity whiskey from a group of stars from It's Always Sunny in Philadelphia, including Rob McElhenney, who famously co-owns Wrexham AFC, a 3rd tier football club in the UK, along with Ryan Reynolds. Mark's pick was inspired by his My Favorite Mistake podcast with the founder of Jeptha Creed with their Bloody Butcher's Creed 4 Grain Bourbon Whiskey, made from Bloody Butcher red heirloom corn grown on their own farm.  In the news, we covered four topics. First was Kentucky's decision to decriminalize medical errors, which allows healthcare providers to focus on providing care the best method possible and not going to jail just for a mistake, lessons from the RaDonda Vaught case in Tennessee. Next, while not really news, we discussed Jamie's Forbes article about Hanlon's Razor, including what a razor is, what it has to do with the lean principle of Respect for People, and how it can help choose a more productive path of action. Third we explore the Labor Notes' article declaring the end of lean production. Of course, we disagree, although both motivation and validly bad lean practices both contribute to their perspectives. Finally, we cover a Wall Street Journal article titled The Jiggle Is Up, about how companies are defeating attempts to manipulate work with mouse jigglers. There is so much wrong here, from culture to process to metrics, that we start to unpack.  We finally end, with July being so hot seemingly everywhere, with our favorite summer refreshing non-whiskey cocktails. But, you'll have to either listen to or skip to the end of hear our choices.  Jamie's pick: Four Walls Irish American Whiskey Mark's pick: Jeptha Creed Bloody Butcher's Creed 4 Grain Bourbon Whiskey My Favorite Mistake podcast featuring Jeptha Creed founder

Welcome to another special bonus episode of "My Favorite Mistake" with your host, Mark Graban! In this episode, we're delighted to welcome back Phebe Trotman, who has just released her second book, "Never Quit on a Bad Day: Inspiring Stories of Resilience." Phebe previously joined us in Episode 233, and today she's here to share more about her new book. We discuss the incredible stories from decorated athletes, the lessons of resilience, and how these insights can be applied to everyone's life, not just athletes. Tune in to hear about: The journey of creating "Never Quit on a Bad Day" and how it fits into the series. How athletes from diverse backgrounds overcame their challenges and what readers can learn from them. The feedback and positive reviews the book has received so far. Phebe's personal experiences and challenges while writing the book and caring for her mother. The future plans for the "Never Quit on a Bad Day" series and what to expect next. Don't miss this inspiring conversation! Check out Phebe's new book and find motivation to overcome your own challenges.

Today, host Mark Graban (a Senior Advisor) with KaiNexus is joined by our new Manager of Customer Enablement, Andrea Beidl. We'll learn about her background, why she joined KaiNexus, and what appealed to her during the recruiting and interviewing process. Learn a little about her onboarding process -- and what she thinks are the best things and the worst things about living in Austin — oops, I mean San Antonio. Learn more about KaiNexus: https://kainexus.com/

It's time for another lively and informative "Ask Us Anything!" webinar. This time, we're featuring Linda Vicaro and Lynn Howell, the KaiNexus Lean Strategy team, joined by host and moderator Mark Graban. Learn more about our webinars: https://www.kainexus.com/webinars It's time for another lively and informative "Ask Us Anything!" webinar. This time, we're featuring Linda Vicaro and Lynn Howell, the KaiNexus Lean Strategy team, joined by host and moderator Mark Graban. Learn more about our webinars: https://www.kainexus.com/webinars Related Content: Watch all three Habits webinars and more Mark's "Lean Office Gone Wrong" video Questions: Linda and Lynn , could you tell us about your professional background and career? Feel free to add a fun fact if you'd like. How can we effectively communicate the value of continuous improvement to leadership and secure their buy-in? How can we engage leaders to support ongoing daily continuous improvement or small Kaizen initiatives that might not have immediate, impressive ROIs? How do we explain the benefits of continuous quality improvement and data usage to those who believe, "we already collect data" but don't use it to improve processes? What strategies can overcome employee resistance to change in a lean transformation? What are best practices for engaging staff in continuous improvement? How can a small company with limited resources start implementing lean practices? How can a large organization with over 20,000 employees foster a culture of continuous improvement despite slow processes? What tips and processes can help during an in-person session to create a new process for assessing and onboarding technology? How can we integrate lean with existing digital transformation efforts to enhance continuous improvement and innovation? How can we ensure consistent implementation and sustainment of lean practices over time? Where should a sales or service-oriented organization focus first when implementing continuous improvement?

John was a guest in Episode 242 in January 2024. That episode: https://markgraban.com/mistake242  Welcome to a pecial bonus episode of "My Favorite Mistake" with your host, Mark Graban! In this episode, we're catching up with John Rossman, who has just released his latest book, "Big Bet Leadership: Your Playbook for Winning in the Hyper-Digital Era." John joined us previously in Episode 242, and today he's back to share insights from his new book. We discuss the critical lessons learned from industry giants like Jeff Bezos, John Legere, Elon Musk, and Satya Nadella. John breaks down the essential habits for successful transformations: creating clarity, maintaining velocity, and accelerating risk and value. Tune in to hear about: The foreboding prediction of the hyper-digital era. Key strategies for transforming organizations. Feedback from readers and insights into the book's reception. The unique "three futures memo" tool for better alignment. The importance of focusing on valuable problems and customer needs in the AI era. The challenges of upfront decision-making processes and governance. John also shares a candid moment about the audiobook production and thoughts on potential additions for future editions. Don't miss out on this insightful conversation! Check out the book, "Big Bet Leadership," and enhance your playbook for thriving in the hyper-digital era.

Today, host Mark Graban (a Senior Advisor) with KaiNexus is joined by our new Vice President of Marketing, Josh Feldman. We'll learn about his background, why he joined KaiNexus, and why he moved from Chicago. Is he is Cubs fan or a White Sox fan? And what does his think about Chicago pizza? The answer may surprise you. Learn more about KaiNexus: https://kainexus.com/

In this live stream episode, host Mark Graban introduces a panel of experts discussing the upcoming Future of People at Work Symposium.   The event is co-sponsored by nine organizations, including the Lean Enterprise Institute, GBMP Consulting Group, and the Shingo Institute.   Panelists Josh Howell, Bruce Hamilton, and Ken Snyder share their perspectives on the symposium's goals, emphasizing the need to address the evolving workplace and workforce dynamics. They highlight the importance of focusing on people in the face of technological advancements and the necessity of fostering a collaborative environment to adapt to future challenges.   The panelists provide an overview of the symposium's structure, which will include interactive sessions focused on workplace evolution, technology integration, and supply chain transformation. Unlike traditional conferences, this event aims for active participation, encouraging attendees to engage in collaborative problem-solving. The speakers stress the importance of continued dialogue and collaboration within the lean and improvement communities to address the ongoing changes in the work environment. The symposium, set to take place in Detroit on July 18 and 19, 2024, is presented as a crucial step in creating a more meaningful and effective future of work.

My guest for Episode #260 of the My Favorite Mistake podcast is Rachel Burch. She's a lawyer turned transformational coach and stand-up comedian.   EPISODE PAGE with video, transcript, and more As host of the chart-topping podcast Love Before 100, Rachel chronicles her journey to find love while making her way down a dating scavenger hunt/bucket list. Rachel lives with her two boys in Orange County, CA, where she enjoys long walks on the beach and short commutes on PCH. She's obsessed with personal growth, all things woo and healthy living. In this captivating episode of "My Favorite Mistake," Mark Graban and Rachel Burch take listeners through a riveting journey from rigid law corridors to vibrant stand-up stages and intimate podcasting spaces. They unravel the interesting dynamics of creativity, touching upon the iterative nature of comedy and podcasting as platforms for exploration and growth. They explore how bravery, resilience, and unwavering dedication play instrumental roles in one's creative journey. With an exceptional knack for intertwining insights on personal growth with humor, Rachel uses her experiences as platforms to connect on a human level, showcasing the powerful impact of storytelling. This episode serves to inspire individuals to embrace every facet of their journey, including their passions and dreams, and the importance of learning from mistakes. Questions and Topics: How did the law degree help you with what you're doing now? Did you want to be a comedian growing up?? From lawyer to business owner to comedian - how to make big life changes? Developing stand up as an iterative process and testing ideas? Beginning as a podcaster?? Tell us about Podcasting — “Love Before 100” “Launching your podcast isn't the hard part. Making it worth listening to is.” Lessons about Growing a podcast - services for podcasters “Bingeable” What is your best piece of advice for people who want to start on their dream but are scared? What's the worst advice someone could give?

Ever made a mistake and wished you could turn back time? This week on the Better Call Daddy Show, we're diving into the power of embracing our errors with special guest Mark Graban. Discover how to transform mishaps into opportunities and why creating a space for safe failure is key to innovation and growth. Listen in for an episode filled with laughter, learning, and a little bit of daddy wisdom. Don't miss out on this insightful conversation that might just change the way you view your next blunder. Tune in now! Reena Friedman Watts and Mark Graban reunite for a candid conversation about the delicate art of navigating mistakes. Mark, an expert in lean management and author of the book "My Favorite Mistake," dives deep into the complexities of human error, the power of admitting our blunders, and the transformative potential of learning from them.  Mark's insights extend beyond the personal, touching on systemic issues in healthcare, the importance of psychological safety in the workplace, and the subtle yet significant differences between various types of mistakes. With anecdotes ranging from pizza-making to political campaigns, this episode is a treasure trove of wisdom for anyone looking to embrace their imperfections and turn missteps into stepping stones for growth.Join host Reena and her father, Wayne Friedman, as they explore the multifaceted nature of mistakes with Mark. It's an engaging dialogue that will leave you pondering the role of errors in our lives and how we can foster environments where it's safe to be human. Better Call Daddy: The Safe Space for Controversy. Connect with Mark and explore his work:- Book Website: mistakesbook.com- Personal Website: markgraban.com- Podcast: mistakespodcast.com- LinkedIn: linkedin.com/in/markgraban Better Call Daddy: The Safe Space for Controversy. Connect with Reena:- Website: bettercalldaddy.com- LinkedIn: linkedin.com/in/reenafriedmanwatts- Twitter: twitter.com/reenareena- Instagram: instagram.com/reenafriedmanwatts- Instagram Podcast: instagram.com/bettercalldaddypodcast We love hearing from you. Drop us a review, help more people find the show, and let us know what you enjoy and what you'd like to hear next. Share this episode with someone who could benefit from Mark's insights on mistakes and continue the conversation.   (00:00) This is the better call daddy show. Each week I interview a guest, share stories with my dad (01:49) Mark Graban talks about making mistakes with Zoom and parenting (04:35) Talk to me about why you decided to record it yourself (13:50) How do we react to mistakes, and what are we doing to prevent mistakes (20:25) How did you start your podcast about mistakes? Talk about your origin story (23:21) So whats your favorite mistake? So we all know what the word mistake means (27:09) Bill Clinton says he tried marijuana, but he didn't inhale (28:28) Did you ever talk to your parents about mistakes? Are there any mistakes they made (30:17) When companies make mistakes, sometimes there is a lack of trust after the mistake (32:38) A lot of mistakes are caused by human error, not bad processes (35:14) You've written a bunch of books, you've done a couple podcasts (37:28) You shifted from traditional publisher process to what some would call self publishing (39:33) People should come on your podcast and talk about other topics, not just books (41:46) mistakes or lessons that you've learned from podcasting (47:01) Mark Graban says he doesn't remember who suggested he write a book (50:29) The episode's essence is about mistakes. And this shows that this is not a mistakeRemember, it's not about being mistake-free, but about how we respond and grow from them. Share this episode with someone who could use a reminder that it's okay to make mistakes—as long as we're learning along the way. Show notes created by https://headliner.app ---

My guest for Episode #504 of the Lean Blog Interviews Podcast is Katie Anderson, author of the book Learning to Lead, Leading to Learn. Episode page with video, transcript, and more In this episode, Katie takes the reins along with me, Mark Graban, to discuss the transformative journey of Japan Study Trips. Recognized globally for its rich contributions to modern business practices, Japan has long been a beacon for leadership and continuous improvement. But how can one experience this powerful journey? Strong leadership is integral to sustaining a culture of improvement. During these trips, participants get to hear from individuals like Katie Anderson, known for her insightful book "Learning to Lead, Leading to Learn." Engaging with thought leaders deepens their understanding of the continuous learning process while expanding their networks. Not only they learn about the principles, they also meet and engage with their pioneers reflecting the deep connection between leadership and continuous learning. These discussion illuminates the importance of a culture where mistakes are seen as stepping stones to innovation. Personal engagements with companies recognized for their Lean practices reaffirm the significance of 'being over doing,' making these trips a true journey of transformation and discovery. Questions, Links, Notes, and Highlights: Learn more about Katie's November trip that I'm a part of Mark's website about Japan Tour How can we shift focus from doing to being in order to create a culture where better results and output are achieved? What role does continuous learning play in creating and fostering cultures of improvement and growth? How do leaders in organizations prioritize being over doing to cultivate a mindset and culture of learning and improvement? What are some common production principles and tools observed on shop floors, and how do they align with overall cultural objectives? What are the behaviors that need to become standard across an organization to create a culture of kindness, constructive response, and continuous improvement? How can leaders in various organizations and industries cultivate a mindset and culture of learning and improvement similar to those seen at Toyota? What role does sharing knowledge, stories, and experiences play in enhancing learning and strengthening connections within an organization or across industries? How do mistakes and constructive responses to them contribute to shaping a culture focused on learning and growth? The podcast is brought to you by Stiles Associates, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more. This podcast is part of the #LeanCommunicators network. 

Have you ever wondered how mistakes can actually fuel your journey to success?    Our guest this week is Mark Graben, podcast host and author of “The Mistakes That Make Us.”   In this episode, Mark explores the pivotal role that mistakes play in shaping our lives and careers. From admitting mistakes to creating a culture where errors are seen as opportunities for growth, he shares practical strategies for turning setbacks into stepping stones toward success.   Episode Highlights:   The Importance of Admitting Mistakes: Discover why acknowledging mistakes is the first step towards improvement and innovation. Fostering a Culture of Growth: Learn how to cultivate an environment where mistakes are embraced as learning opportunities, driving continuous improvement and innovation. Strategies for Open Communication: Explore techniques for encouraging open dialogue and collaboration, empowering individuals to voice their concerns and ideas without fear of judgment. Navigating the Emotional Impact: Gain insights into the emotional toll of mistakes and strategies for creating a safe and supportive environment for addressing them.   By the end of the episode, you might just find yourself nodding along, thinking, "Yeah, mistakes ain't so bad after all!" (Or at least, not the end of the world.)   Anybody in a position of leadership needs to listen to his episode. Join us and learn how embracing mistakes can rocket you toward bigger wins and deeper satisfaction. Favorite Quote:   “We all make mistakes. Every organization makes mistakes. What's optional is learning from them.”   Connect with Mark: https://www.markgraban.com/  https://www.facebook.com/mark.graban  https://www.instagram.com/mgraban/  https://www.linkedin.com/in/mgraban/  https://twitter.com/MarkGraban  https://www.youtube.com/user/mgraban      Stay Connected: Connect with Matt and Luigi on Instagram: @matthew.r.meehan @luigi_rosabianca @theLiquidLunchProject @ShieldAdvisoryGroup Visit The Liquid Lunch Project website and subscribe to The Weekly, our Friday morning newsletter, for all the latest in the world of finance, tech, small business, and more. www.theliquidlunchproject.com Make sure you never miss an episode — check out The Liquid Lunch Project on Apple Podcasts, and don't forget to subscribe, rate, and review.

My guest for Episode #503 of the Lean Blog Interviews Podcast is Sam Morgan of Illuminate Coaching + Consulting. He was previously a guest in Episode #457. Episode page with video, transcript, and more Today's episode was originally live-streamed on April 9th... Sam's. been doing a livestream series on "Lean Coaching for Lean Coaches." So, in today's episode, you'll hear Sam coaching me... and then we'll have a broader conversation about the work that he's doing. We can all use a coach! We embark on a deep dive into creating and harnessing a culture of continuous improvement and Lean in various industries, especially within the healthcare sector. The episode unfolds the role of Lean coaching and the evolution of continuous improvement to meet the current business dynamics. Mark and Sam engage in a discussion on the intersection of psychological safety and effective continuous improvement. They discuss how creating an environment that facilitates incident reporting without fear of reprisal can lead to reduced adverse events, particularly in high-stakes industries like healthcare. This conversation serves as a guide for leaders to understand the importance of building a culture where openness is promoted, and trust leads to real-world enhancements. Questions, Notes, and Highlights: Going full time - leaving The Standard? Entrepreneurial experiments? People being coached in live format... and people watching? The podcast is brought to you by Stiles Associates, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more. This podcast is part of the #LeanCommunicators network. 

Welcome back to another thought-provoking episode of the Inner Edison Podcast. I'm your host, Ed Parcaut, and today we're diving into the intricacies of mistake management with our distinguished guest, industry expert Mark Graban. Mark brings a wealth of knowledge from his time in corporate, healthcare consulting, and now the tech startup world. In this episode, we explore the critical role of checklists, supervision, and inspection in safeguarding quality and safety across work processes, drawing from Toyota's legendary continuous improvement practices. Mark and I candidly discuss the nuances of work ethic, generational accountability, and the impact of upbringing on professional conduct. We also dig into the wisdom of historical figures, like Thomas Watson of IBM, on the subject of learning from mistakes. Distinguishing between process mistakes and innovation mistakes, Mark underscores the significance of SOPs and systems in preventing and managing blunders—sharing personal anecdotes that echo the fallibility of humans and technologies alike.  From the impact of AI on error prevention to the surprising value of mistakes in collectibles, we leave no stone unturned. We even share our own mishaps in publishing, proving that no industry is immune to human error. Plus, we take a brief detour to evaluate the ROI of Super Bowl ads and the effectiveness of government spending, showcasing Mark's insights from his book, which you can find at mistakesbook.com, and his podcast, "My Favorite Mistake." As we reflect on our conversation, we touch upon the importance of political figures learning from their missteps, and wrap up with a nod to the positive dynamics veterans bring into politics. Join us for an engaging and eye-opening episode that might just change your perspective on mistakes. Thank you for tuning in, and let's welcome Mark Graban. Follow Ed on all social media outlets @EdParcaut Need more information? Please visit https://www.edparcaut.com #EdParcaut #MarkGrabanEpisode #ContinuousImprovement #ToyotaLegacy #QualityInspection #WorkEthicDebate #GenerationalAccountability #GreatPeopleGreatWork #CulturalWorkEthic #SalesInsights #HistoricalWisdom #ThomasWatsonQuote #ProcessMistakes #InnovationErrors #SuperBowlAds #ReturnOnInvestment #StandardOperatingProcedures #ChecklistCulture #HumanVsAIMistakes #ErrorProofing #PublishingErrors #RareItemCollecting #FailuresTeachSuccess #StartupsAndFailures #MistakesInScience #EdisonPersistence #SelfKindness #LearnFromMistakes #MyFavoriteMistakePodcast #VeteransInPolitics #GratitudeInLeadership

Find the blog post and the infographic Written by Danielle Yoon, read by Mark Graban. The post starts: Manufacturers of all kinds seek to achieve continuous quality improvement because it ensures the consistency of products delivered to customers and protects against the competition. It also paves the path to compliance with industry-specific standards. This is crucial in the automotive sector because defective vehicle parts may lead to expensive recalls—or worse, accidents that cost lives. Fortunately, continuous improvement has a long history in automotive manufacturing. Many of the tools and techniques widely used by organizations worldwide were explicitly developed to ensure the quality and efficiency of automotive manufacturing. Toyota was a pioneer of many of the CQI approaches used today. Whether you are using language like CQI, TQM, Lean, TPS, or Lean Six Sigma, these approaches described below still apply. As you might imagine, the benefits of a successful continuous improvement program are significant, including: 6 Steps to Continuous Improvement in the Automotive Industry