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Korean skincare is far more than a viral trend or a multi-step routine. In this episode of ASCP Esty Talk, Maggie and Ella explore the philosophy behind Korean skin care, examining its barrier-first approach, emphasis on prevention, and the cultural practices that have shaped one of the world's most innovative cosmetic industries. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire. About Ella Cressman: Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman: Website: www.hhpcollective.com LinkedIn: linkedin.com/in/ella-cressman-62aa46a About Maggie Staszcuk: Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk: P: 800.789.0411 EXT 1636 E: MStaszcuk@ascpskincare.com About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details. About Associated Skin Care Professionals (ASCP): Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member. Connect with ASCP: Website: www.ascpskincare.com Email: getconnected@ascpskincare.com Phone: 800-789-0411 Facebook: facebook.com/ASCPskincare Instagram: @ascpskincare
Per-unit pricing for neuromodulators feels logical because that's how you buy the product. But it can create billing anxiety, invite negotiation, and keep patients focused on units instead of results. In this solo episode, I break down how per-area pricing can improve the patient experience and make revenue more predictable. We'll look at margins, EMR data, and how to price around outcomes without guessing. Patients Shouldn't Be Doing Math in the Chair When patients have to calculate units during a consultation, price becomes part of the treatment decision. They may ask for fewer units to stay on budget, which can compromise the result. Flat upper face, lower face, or full face pricing shifts the conversation back to the outcome and lets the injector recommend what's appropriate. Build Flat Pricing From Your Own Data Don't pick a flat rate because it sounds cleaner. Start with your numbers: Pull average usage by treatment area from your EMR Include product, labor, injector commission, and membership discounts Calculate loaded cost and target gross margin Keep per-unit pricing where precision treatments need it Some appointments will run higher and some lower. What matters is that the averages come from real usage and the margin holds. (00:04:35) Pricing concerns in cosmetic procedures (00:07:36) Managing patient expectations and value (00:13:22) Benefits of flat pricing (00:16:06) Shifting toward outcome-based pricing Take Negotiation Out of the Treatment Room Patients should be deciding whether the treatment plan fits their goals and budget—not negotiating units with the injector. Clear pricing gives your team more room to educate and recommend the right treatment. Predictable Pricing Makes Growth Easier Price from actual usage and your full cost structure, and you'll get cleaner margins, more predictable revenue, and fewer cash flow surprises. As you scale, a repeatable pricing model is also easier to train and use across providers. Follow Shannon & Keep What You Earn: Shannon Weinstein is the founder of a fractional CFO firm specializing in helping 7-figure aesthetics and wellness practices scale with clarity, cash flow, and confidence. She is committed to helping med spa owners understand, fix, and maximize their business's enterprise value, offering actionable advice and resources, including a popular free video series specifically for aesthetics practice owners. Fractional CFO Services and Executive Financial Review: https://www.keepwhatyouearn.com/ Connect with Shannon: https://www.linkedin.com/in/shannonweinstein Watch full episodes: https://www.youtube.com/@KeepWhatYouEarn Listen on your favorite podcast app: https://pod.link/1580071347 Instagram: https://www.instagram.com/shannonkweinstein/ The information shared is for educational purposes only and is not individualized financial advice. Aesthetics practice owners should consult a qualified professional before implementing financial strategies discussed here.
Should physical therapists be the only people who own physical therapy clinics?In this episode of PT Breakfast Club, Jimmy McKay and Tony Maritato dig into the business of healthcare, AI documentation, EMR adoption, and what happens when a clinic is built entirely around one clinician.Dave Kittle has the day off, but Jimmy previews part of his upcoming APTA Florida keynote, including a speed round of PTs doing things differently: cowboy PT, snow sports PT, dance PT, and other examples meant to make clinicians ask, “What's my twist?”Then Tony brings up a bigger business question: should PT clinics be owned only by PTs? The conversation challenges the anti-business sentiment that shows up in healthcare. PTs understand patient care, but business people understand business. A strong healthcare business needs both.Jimmy and Tony also talk about AI scribes, Luna Physical Therapy, Hinge Health, Sword, EMRs, power users, clinical education, and why the tool itself is not enough. Adoption depends on whether clinicians actually like the tool, trust it, and know how to use it inside real patient care.The episode closes with a solopreneur clinic question: can you sell your business if the business is really you?Jimmy and Tony break down the difference between buying a job and buying a business, why a customer list may have value but may not transfer, and how a solo clinician could build more valuable assets by teaching their method, creating systems, bringing in an apprentice, or turning their proprietary approach into a product.The takeaway: understand what business you are actually in before you try to scale it, sell it, or protect it.
We review fresh new stock ideas in Energy, Manufacturing, and Big Food from US News, Barron's and CFRA. We also cover the blowout earnings numbers from AI giant Nvidia, a new price target, and what it means for the AI segment and the rest of the market.
What if your one-star review is not a disaster?What if it is actually one of the clearest ways to show people what your clinic stands for?In this episode of PT Breakfast Club, Jimmy McKay, Dave Kittle, and Tony Maritato talk about content, clinic storytelling, virtual assistants, outsourcing, moonlighting, AI, and referral relationships.Jimmy and Dave start by talking about why PT Breakfast Club seems to be connecting with people: it is loose, unscripted, opinionated, and willing to say the parts that usually get sanded off professional healthcare conversations.Then Dave shares why he made a video about a one-star Google review for Concierge Pain Relief. Instead of hiding the bad review or trying to delete it, he used it to explain how the practice works, why the model is different, and what type of patient may or may not be the right fit.Jimmy breaks down the difference between telling a story and storytelling, then shares how he borrowed Dave's idea for a wedding DJ marketing carousel built around fake one-star reviews from people whose weddings were too much fun.The conversation then shifts into operations. Dave explains his experiment with virtual assistants in Costa Rica who are helping handle phone calls, lead follow-up, scheduling, EMR entry, and front desk workflows. The challenge is not just answering the phone. It is teaching the system: geography, home visit scheduling, Google Maps, commute buffers, conversion rates, and all the tiny decisions that live inside a clinic owner's head.From there, the crew gets into AI, employee identity, outsourcing, moonlighting, no-solicitation agreements, and whether therapists should be allowed to work elsewhere while employed full-time.The episode closes with a setup for Thursday: a referral-source draft board. Who are the people in your neighborhood that PT clinics should build relationships with besides the obvious physician offices?
Liquid microneedling has quickly become one of the hottest trends in professional skin care, but what exactly happens beneath the surface? In this episode of ASCP Esty Talk, Maggie and Ella take a deep dive into Spongilla lacustris—the freshwater sponge behind spicules—exploring how these microscopic silica structures interact with the skin, why they're generating so much buzz, and where the science separates from the marketing. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire. About Ella Cressman: Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman: Website: www.hhpcollective.com LinkedIn: linkedin.com/in/ella-cressman-62aa46a About Maggie Staszcuk: Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk: P: 800.789.0411 EXT 1636 E: MStaszcuk@ascpskincare.com About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details. About Associated Skin Care Professionals (ASCP): Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member. Connect with ASCP: Website: www.ascpskincare.com Email: getconnected@ascpskincare.com Phone: 800-789-0411 Facebook: facebook.com/ASCPskincare Instagram: @ascpskincare
Today I'm talking with Larissa Banting, an accredited publicist who helps entrepreneurs use publicity to build credibility, authority, and visibility online.One of the biggest concepts we talk about today is how PR is becoming increasingly important as people use AI for search.Because AI doesn't just decide that someone is an expert. It has to get that information from somewhere.It's looking for signals across the internet that tell it who you are, what you're an expert in, and whether other credible sources recognize you as an authority. That means media exposure can do something really important beyond simply putting your practice in front of a new audience. It can create the third-party credibility signals that help AI understand that you are an expert in your niche, so it can rank you higher and recommend you more often.In this episode, Larissa shares:What these AI credibility signals actually look likeHow PR, podcast interviews, media features, press releases, and YouTube can help establish your expertise online.A surprisingly accessible strategy involving press releasesWhat actually counts as newsworthy for an acupuncture practiceWhere you can distribute a press release, what it costs, and how often Larissa recommends doing it.How to start getting publicity even if you don't think you're “expert enough” yetWhat journalists and podcast hosts are actually looking for Why you don't need to have written a book, decades of experience, or a huge practice before you start pitching yourself.I hope you really take Larissa's advice and run with it to make your practice easier to find as AI changes the way people search online.Mentioned in This Episode/Show Notes:Larissa's Free AI Audit: Findable or ForgettableWebsite: www.larissabanting.comInstagram: @larissa_bantingMichelle's Marketing Breakthrough Audit
What happens when you're a nurse who deeply cares about helping people, but you realize the healthcare system doesn't always give you the freedom—or the options—to provide the kind of care you believe people deserve? In this episode of The Story Engine Podcast, I sit down with Ashley Yardley, founder of Advanced Mobile IV, to unpack the personal experiences that pushed her to build a completely different model of healthcare. We talk about how her background in home health and hospice led her to see the power of bringing care directly into people's homes and communities, and how that eventually became a mobile IV franchise built around nurses, technology, flexibility, and personalized care. But Ashley's story goes much deeper than building a healthcare business. She shares the devastating experience of watching her father-in-law improve dramatically during cancer treatment, only to see his treatment options change after an insurance decision—and the profound realization that followed. That experience helped Ashley understand that she wanted to create more options for patients while also giving nurses a way to build businesses, control their schedules, and have a greater impact on their communities. We also explore the software and systems behind her franchise, the vision of empowering nurses to become entrepreneurs, and the moment I reflected Ashley's own story back to her in a way she had never heard before. This conversation is ultimately about turning painful experiences into purpose—and building something that gives people more freedom, more options, and more control over their own lives. Highlights (01:29) – Why Ashley believes healthcare works better when care happens in someone's natural environment—and how that insight became "nurses on wheels." (03:37) – The surprising reason so many people seek IV therapy, from dehydration and travel to athletes and unexpected moments when they need support quickly. (05:26) – What makes someone an ideal Advanced Mobile IV franchisee—and why Ashley looks for people who want to invest in their health, future, and community. (06:26) – Why being a great nurse doesn't automatically make someone a great business owner, and the business mindset Ashley believes franchisees need. (08:20) – How Ashley built proprietary software and an EMR to help her franchisees respond quickly, manage nurses, track inventory, and scale. (09:20) – The business model behind mobile IV: rapid service, recurring subscriptions, community relationships, and the potential for additional revenue streams. (10:59) – The transformation Ashley is most proud of: giving nurses more freedom while helping them build careers that allow them to spend more time with their families. (12:42) – The moment Ashley realized the traditional hospital environment was no longer the right fit—and why she wanted to fill the gaps she had seen firsthand. (13:43) – The painful experience that changed Ashley's perspective on healthcare, insurance, and the role that financial decisions can play in patient care. (15:42) – What happened when Ashley's father-in-law's cancer treatment was working, but an insurance decision made the treatment financially inaccessible. (17:51) – Ashley's philosophy on going back to the basics of health and giving the body the foundation it needs to fight and recover. (19:12) – The powerful story of Ashley's son after brain surgery—and the moment he asked to receive an IV because he knew he needed one. (19:36) – Ashley's vision for the future: empowering nurses to build their own clientele, choose their schedules, and get paid what they deserve. (20:47) – How painful experiences can become lessons, and why Ashley believes something that feels like the worst moment may ultimately be protecting or teaching you. (26:44) – I retell Ashley's story back to her—and she hears the deeper meaning of her journey in a way she never had before. (27:39) – Why hearing your own story from someone else can be more empowering than telling it yourself—and how a new perspective can help us move faster. (28:25) – Ashley's closing message: trust yourself, seek second and third opinions, and remember that you may have more options than you realize. (29:30) – Where to learn more about Ashley, Advanced Mobile IV, and opportunities for nurses to get involved.
When does a cash-based pelvic health practice actually need a fancy CRM?For most of us? Never.And yes—we've made this mistake ourselves.
This week on Pulse: Amplify, Louise and George speak with EMR pioneer Dr NT Cheung.Dr NT Cheung joined the Hong Kong Hospital Authority when clinical computing was virtually non-existent, and went on to help build one of the world's largest integrated, longitudinal electronic patient record systems.NT reflects on Hong Kong's remarkable 30-year digital health journey, why building its technology in-house proved so valuable, and what other health systems can learn from its clinician-led, incremental approach. They explore the extraordinary opportunity created by three decades of consistently collected patient data, cross-border record sharing with mainland China, and technology's role in supporting an ageing society.NT also offers a timely warning for the AI era: healthcare is too complex to be transformed by technology alone. AI may be extraordinarily powerful, but it remains a tool, and the goal must be to make every interaction between patients, clinicians and the health system a little smoother and better.Connect with NT on LinkedInVisit Pulse+IT.news to subscribe to breaking digital news, weekly newsletters and a rich treasure trove of archival material. People in the know, get their news from Pulse+IT – Your leading voice in digital health news.Follow us on LinkedIn Louise | George | Pulse+ITFollow us on BlueSky Louise | George | Pulse+ITSend us your questions pulsepod@pulseit.newsProduction by Octopod Productions | Ivan Juric
Health coach, author, and researcher Norbert Heuser joins host Marc Cox to discuss electromagnetic radiation (EMR) exposure originating from mobile phones, wireless routers, and cellular network infrastructure. Heuser details his background in alternative medicine and kinesiology, sharing personal observations regarding cellular device usage and health concerns that led him to develop thin-film electromagnetic protection cards for mobile devices. During the interview, Heuser discusses testing protocols conducted by European research organizations, including Austria's BISA Institute, and raises environmental health questions surrounding current 4G and 5G networks as well as proposed 6G wireless communication standards. Hashtags: #MarcCoxShow #NorbertHeuser #EMFProtection #WirelessRadiation #EnvironmentalHealth #5G
Hour 4 opens with Marc Cox and Kim St. Onge addressing technical streaming updates for digital audio feeds across social platforms, followed by media clips on The Shortlist featuring former RNC Chair Ronna McDaniel and Maryland Governor Wes Moore. In Segment 2, health coach and inventor Norbert Heuser joins the broadcast to discuss electromagnetic radiation (EMR) exposure from mobile devices, Wi-Fi networks, and 5G/6G wireless infrastructure, outlining bio-protection technology and environmental health research. In Segment 3, Fox News anchor Martha MacCallum joins the show to break down progressive state Representative Angie Nixon's Democratic primary victory over Alexander Vindman in Florida's U.S. Senate special primary, evaluating voter polling reliability, economic inflation messaging, and U.S.-Iran foreign policy. Hour 4 closes with Segment 4's analysis of the Florida gubernatorial primary race between Republican nominee Byron Donalds and Democratic nominee David Jolly, alongside speculative discussion on Ron DeSantis's post-gubernatorial career. Hour Hashtags #MarcCoxShow #StreamingLicensing #NorbertHeuser #EMFProtection #MarthaMacCallum #FoxNews #FloridaPrimary #ByronDonalds #DavidJolly #RonDeSantis Hour Guest List Norbert Heuser — Author, Inventor, and Health Coach (Hour 4, Segment 2) Martha MacCallum — Anchor, Fox News Channel (Hour 4, Segment 3)
On the August 19, 2026 edition of The Marc Cox Morning Show, hosts Marc Cox and Kim St. Onge cover digital streaming music copyright changes, state initiative petition legal battles in Cole County, national primary election updates, and guest interviews. Hour 1: The hosts review morning weather disruptions and explain digital music copyright compliance adjustments on platforms like YouTube, Facebook Live, and Rumble. On The Shortlist, the segment examines national primary outcomes and single-payer healthcare commentary. In Kim on a Whim, the hosts evaluate a PETA reward regarding an animal cruelty investigation and discuss updates in the Lindsay Clancy murder trial. Hour 1 closes with an analysis of Missouri's initiative petition process led by Missouri Secretary of State Denny Hoskins. Hour 2: In the St. Louis Morning Brief, the show reviews St. Louis County Council panhandling regulations, executive police board appointment disputes involving County Executive Sam Page, Missouri Department of Conservation hunting rule updates, and Walmart's proposed drone delivery rollout. Financial correspondent Nicole Murray reports on market futures, Alamo Drafthouse unionization efforts, and a voluntary Outshine Fruit Bar recall. Hour 2 closes with In Other News, honoring late ZZ Top drummer Frank Beard and analyzing Mass General Brigham cancer research on sugar-sweetened beverages. Hour 3: The hosts detail Cole County Circuit Court legal proceedings (Harris v. Hoskins) regarding single-subject constitutional amendment requirements. Heritage Foundation Vice President Derrick Morgan joins the program to break down Florida Democratic U.S. Senate primary election results, voter polling accuracy, and multi-state commercial driver's license (CDL) data-sharing litigation. In Kim on a Whim, the hosts review WNBA draft protests and Tampax sponsorship debates. Hour 4: Health researcher and inventor Norbert Heuser joins the broadcast to discuss electromagnetic radiation (EMR) exposure from mobile devices and wireless infrastructure. Fox News Channel anchor Martha MacCallum joins the show to analyze Angie Nixon's Democratic primary victory over Alexander Vindman in Florida's U.S. Senate special primary, primary polling reliability, and U.S.-Iran foreign policy. The broadcast concludes with an analysis of Florida's gubernatorial primary matchup between Byron Donalds and David Jolly.
The Department of Education's "Do No Harm" rules have sparked important conversations throughout the esthetics industry. In this episode of ASCP Esty Talk, Maggie is joined by ASCP Government Relations Director Laura Puryear and higher education attorney Aaron Lacey to explain what these regulatory changes mean for esthetics schools, Title IV funding, and the future of professional education. ASCP Esty Talk with Maggie Staszcuk Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire. About Maggie Staszcuk: Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk: P: 800.789.0411 EXT 1636 E: MStaszcuk@ascpskincare.com About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details. About Associated Skin Care Professionals (ASCP): Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member. Connect with ASCP: Website: www.ascpskincare.com Email: getconnected@ascpskincare.com Phone: 800-789-0411 Facebook: facebook.com/ASCPskincare Instagram: @ascpskincare
Send us Fan MailIs your EMR actually built for neonatology, or just retrofitted to survive it? Ben sits down with Dr. Lindsey Knake, clinical assistant professor and associate chief health information officer at the University of Iowa, to talk AI in the NICU. They cover the real difference between Epic's homegrown tools and third-party options like Evidently and NABLA, why a six-month hospital stay breaks most chart summarization tools, and how ambient AI is starting to change documentation and family counseling. Lindsey also shares practical paths into clinical informatics for clinicians without a coding background. A grounded look at where NICU technology actually stands right now. Support the showAs always, feel free to send us questions, comments, or suggestions to our email: nicupodcast@gmail.com. You can also contact the show through Instagram or Twitter, @nicupodcast. Or contact Ben and Daphna directly via their Twitter profiles: @drnicu and @doctordaphnamd. The papers discussed in today's episode are listed and timestamped on the webpage linked below.Enjoy!
Send us Fan MailWhat if one of the most powerful partnerships in serious illness care is one healthcare leaders have largely overlooked?In Part Two of The Healthcare Partnership Nobody Is Talking About: Hospice + FQHCs, Chris Comeaux continues his conversation with Kyle Ahlenstorf about the opportunity for hospice and palliative care organizations to partner with Federally Qualified Health Centers (FQHCs) to create a stronger continuum of care.FQHCs bring primary and preventive care, behavioral health, care coordination, community health workers, telehealth capabilities, and deep connections within their communities. Hospice and palliative care organizations bring expertise in serious illness and the ability to extend specialized care directly into the home. Chris and Kyle explore what could become possible when these strengths are intentionally connected. In this episode, you'll hear about:How hospice, palliative care, and FQHCs can collaborate beyond traditional referral relationshipsOpportunities to extend palliative and serious illness care into the homeThe role of care coordinators, referral specialists, and community health workersHow FQHCs integrate behavioral health, substance use disorder services, and telehealthWhat hospice leaders should understand about FQHC operations, federal funding, and the 340B Drug Pricing ProgramThe importance of EMR data sharing, quality reporting, and value-based careHow FQHCs participate in ACOs and shared-savings modelsPotential opportunities involving rural healthcare transformation grants and service co-locationWhy these partnerships could become increasingly important to the future of community-based healthcareKyle's message to hospice and palliative care leaders is simple: “Think of us as partners.” Stronger community connections can help organizations better coordinate resources and serve patients across the continuum. If you're a hospice leader, palliative care professional, FQHC executive, healthcare executive, nonprofit leader, or anyone working in value-based and community-based care, this conversation offers a different way to think about partnership, access, and healthcare innovation.
What if one of the most powerful partnerships in serious illness care is one healthcare leaders have largely overlooked?In Part Two of The Healthcare Partnership Nobody Is Talking About: Hospice + FQHCs, Chris Comeaux continues his conversation with Kyle Ahlenstorf about the opportunity for hospice and palliative care organizations to partner with Federally Qualified Health Centers (FQHCs) to create a stronger continuum of care.FQHCs bring primary and preventive care, behavioral health, care coordination, community health workers, telehealth capabilities, and deep connections within their communities. Hospice and palliative care organizations bring expertise in serious illness and the ability to extend specialized care directly into the home. Chris and Kyle explore what could become possible when these strengths are intentionally connected. In this episode, you'll hear about:How hospice, palliative care, and FQHCs can collaborate beyond traditional referral relationshipsOpportunities to extend palliative and serious illness care into the homeThe role of care coordinators, referral specialists, and community health workersHow FQHCs integrate behavioral health, substance use disorder services, and telehealthWhat hospice leaders should understand about FQHC operations, federal funding, and the 340B Drug Pricing ProgramThe importance of EMR data sharing, quality reporting, and value-based careHow FQHCs participate in ACOs and shared-savings modelsPotential opportunities involving rural healthcare transformation grants and service co-locationWhy these partnerships could become increasingly important to the future of community-based healthcareKyle's message to hospice and palliative care leaders is simple: “Think of us as partners.” Stronger community connections can help organizations better coordinate resources and serve patients across the continuum. If you're a hospice leader, palliative care professional, FQHC executive, healthcare executive, nonprofit leader, or anyone working in value-based and community-based care, this conversation offers a different way to think about partnership, access, and healthcare innovation.
Dr. Karen Litzy speaks with Hannah Kim, CEO and co-founder of Pocket, about the hidden operational burden that happens before a patient ever reaches the clinic door. They break down why front office teams get stretched too thin, how insurance verification and scheduling create revenue leakage, and what it looks like when a clinic automates the full pre-arrival workflow without losing the human touch. In this episode: · Karen frames the episode around the pre-arrival patient journey and why it matters for physical therapy clinics. · Hannah Kim explains Pocket's focus on automating intake, insurance verification, scheduling, and patient communications. · The biggest front office inefficiency is overload: one team is often handling phone calls, insurance verification, scheduling, onboarding, and patient greetings. · Insurance verification is more complex than checking a portal - clinics often need to call payers, confirm authorization requirements, and verify visit limits. · Manual verification can take hours and includes documentation, EMR entry, calculating patient responsibility, and explaining benefits to patients. · Growth exposes weak systems: workflows that work for one or two locations often break when a clinic scales. · Slow or incomplete pre-arrival responses can cause patients to book elsewhere, creating missed visits and revenue leakage. · Pocket aims to own the full process from start to finish, including extracting patient info from the EMR, verifying benefits, making calls when needed, creating documentation, and uploading it back into the EMR. · Beyond insurance, Pocket also supports intake, onboarding, case creation, first-visit scheduling, and automated patient communications. · Hannah shares that the best transformations free front office staff to spend more time with patients, reduce burnout, and support clinic growth without adding staff. Timestamps: (00:01) Intro to the pre-arrival patient experience (00:52) Hannah Kim's background in healthcare and scaling Clipboard Health (02:10) Front office inefficiencies that show up again and again (03:20) Why insurance verification eats so much time (04:15) EMR documentation and the scheduling "Tetris" problem (05:53) The red flag that front office is quietly bleeding money (07:39) What front desk time could be used for instead (08:55) Why problems get worse as clinics scale (09:33) Why the pre-arrival journey affects first impressions and revenue (11:51) The biggest patient-loss window: weekends and after hours (14:08) Why insurance verification is still so manual (15:59) What a clearinghouse is and why it is not enough (17:11) The cost of sloppy or incomplete verification (18:20) How Pocket handles the full verification workflow (21:02) Expanding beyond insurance into the entire pre-arrival journey (23:48) What transformation looks like after automation (26:09) How clinics get comfortable letting go of manual processes (28:16) Why technology should reduce burnout, not replace people (29:47) Lightning round: front office assumptions, coordination of benefits, and advice from banking (34:30) Where to find Hannah Kim and Pocket Key frameworks · Pre-arrival journey: everything that happens before the first visit · Full-process automation: not just clearinghouse checks, but calls, documentation, EMR updates, and patient communication · Coordination of benefits: verifying primary, secondary, and tertiary coverage before problems show up later Notable quotes · "The pre-arrival journey is just so important. It's the first impression that patients have from your clinic." · "Nobody wants to be drowning in admin stuff." · "Technology implemented in the right way really helps a lot of clinics and really helps ease some of that burnout." Resources & Links: · Hannah on LinkedIn · Pocket Website · 2048 Ventures More About Hannah: Hannah Kim is the CEO and Co-Founder of Pocket, an AI-powered pre-arrival platform that automates patient intake, insurance verification, scheduling, and patient communications for physical therapy clinics. She devoted her entire career to healthcare - began her career in healthcare investment banking at Centerview Partners before joining Clipboard Health, an "Uber for nurses" that built a marketplace connecting healthcare facilities with nurses for on-demand staffing. As Chief of Staff, Hannah helped scale Clipboard Health from Series A to Series C, supporting the company's growth into a billion dollar company. Jane Sponsorship Information: Book a one-on-one demo here Mention the code LITZY1MO for a free month Follow Dr. Karen Litzy on Social Media: Karen's Instagram Karen's LinkedIn Subscribe to Healthy, Wealthy & Smart: YouTube Website Apple Podcast Spotify SoundCloud Stitcher iHeart Radio
What if your skin could just . . . remember how to act young again? That's essentially the pitch behind Biocogent's new RNActivate W, a next-generation active that doesn't add collagen or push it as peptides do. Instead, it goes upstream and silences a tiny piece of regulatory RNA (the so-called "wrinkle miRNA") that tells your skin cells to stop making collagen and elastin. Join Ella and Maggie for an ingredient deep dive into what microRNAs actually are, why the 2024 Nobel Prize in Medicine matters for your treatment room, what to look for on an INCI list when you see "s-RNA-5," and how to talk about this category with clients without overpromising. Spoiler: This isn't snake oil, but it isn't a retinol replacement either. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire. About Ella Cressman: Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman: Website: www.hhpcollective.com LinkedIn: linkedin.com/in/ella-cressman-62aa46a About Maggie Staszcuk: Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk: P: 800.789.0411 EXT 1636 E: MStaszcuk@ascpskincare.com About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details. About Associated Skin Care Professionals (ASCP): Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member. Connect with ASCP: Website: www.ascpskincare.com Email: getconnected@ascpskincare.com Phone: 800-789-0411 Facebook: facebook.com/ASCPskincare Instagram: @ascpskincare
Will sat down with Minal and Brijraj from Spry live at APTA CSM to talk about the part of the physical therapy industry most clinicians never see: the technology quietly reshaping how clinics run.Brijraj was the CTO of Ola, the ride-share company often called the Uber of India, at its $6 billion peak. He left that world to build Spry because the same problem kept showing up: people need to move, and mobility gives them purpose. Minal treated patients for 15 years in outpatient ortho before she and her husband moved to Portugal. She wasn't looking for a new job. Spry found her on LinkedIn, and three years later she's the clinical voice inside a tech company, pushing back when the product team drifts too far from what actually happens on a clinic floor.The conversation gets into the real tension of building healthcare technology: a founder who thinks in outcomes and a clinician who thinks in patients, and what happens when those two things pull in different directions. They talk through Spry's insurance verification engine (95% accurate, down to the NPI level), the AI agent that now handles prior authorization and removes 80% of the manual work behind it, and why EMRs were never supposed to become billing tools in the first place.In this episode:Why Brijraj left a $6 billion ride-share company to build an EMR for physical therapistsThe difference between "work" and "toil," and why toil is what's driving burnout in PTHow Spry's insurance verification hits 95% accuracy at the NPI levelInside the AI agent that cuts prior authorization work by 80%Why most EMRs turned into billing tools when they were built for interoperabilityWhat's next for Spry: multi-specialty workflows, waitlist agents, and clinical decision supportMinal and Brijraj also get into what's next: a shared workflow for multi-specialty clinics where PT, OT, speech, and MD care actually talk to each other, an agent for canceling and waitlist management, and a clinical decision support tool built specifically for physical therapy.Follow the Will Power Podcast for more conversations with the people building the future of physical therapy. Connect with Spry: www.sprypt.com Send us Fan MailRockstars specialize in helping support or replace all non-clinical roles.Learn how a Rockstar can help scale your physical therapy practice.Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy.
This episode of PT Breakfast Club starts with a simple question:What should an EMR actually do?Tony Maritato and Jimmy McKay discuss the divide between the clinical and administrative sides of EMRs, why AI should be more than ambient documentation, and how the future of physical therapy technology should make clinicians better instead of turning them into data-entry horses with name badges.Jimmy introduces the idea of the centaur vs reverse centaur: good technology combines human reasoning with machine horsepower. Bad technology makes the human serve the machine.From there, the conversation expands into wearable data, RTM, patient apps, Peloton, video games, hospitality, software, and why PT may need to steal ideas from outside healthcare to build something patients and clinicians actually want to use.The crew also talks about Sean Pastuch and Active Life, the space between physical therapy and fitness, trainers “stepping on toes,” UnitedHealthcare reimbursement, the reality of $60 visits, price anchoring, and why Dick's Sporting Goods may have a better patient engagement lesson than most healthcare conferences.The final message:Understand what game you're playing.In This EpisodeWhat EMRs should do in an AI worldWhy clinical and administrative workflows are two sides of the same coinThe “centaur vs reverse centaur” model for AI and cliniciansWhy wearable data needs synthesis, not just captureWhy RTM often feels like homeworkWhat PT can learn from video games, Peloton, software, and hotelsWhy Active Life found the space between PT and fitnessScope creep, trainers, and PT defensivenessThe UnitedHealthcare $60 visit problemWhy some clinics can make low reimbursement work and others can'tPrice anchoring and the PACE BIKES shoe exampleWhat clinics can learn from Dick's Sporting GoodsWhy attention leads to trust and trust leads to actionPull Quotes“The EMR should work for me. I shouldn't work for the EMR.”“We want to be centaurs, not reverse centaurs.”“We don't need more data. We need useful data at the moment of care.”“RTM fails when it feels like homework.”“We keep trying to make the EMR incrementally suck less.”“The answer is not coming from inside healthcare.”“Are you mad they're doing it, or are you mad they're doing it better than you?”“Attention leads to trust. Trust leads to action.”“Understand what game you're playing.”
Cameron is joined by Shannon Blake of Podium and Cortney Hall, COO of True Medical Spa, and they discuss the transformative role of Podium in the aesthetics industry. They explore how Podium's all-in-one solution integrates EMR and CRM functionalities, leveraging AI to enhance practice efficiency, improve lead conversion, and streamline client communication. The conversation highlights user experiences, significant time savings, and the collaborative efforts of AI agents Avery and Operator in practice management. They emphasize the importance of technology in building successful aesthetic practices and the need for continuous innovation in the industry.Cameron, Shannon, and Cortney talk about the transformative impact of AI and data insights on the aesthetics and wellness industry. They explore how leveraging community insights, automating marketing campaigns, and streamlining lead management can significantly enhance business growth. They also highlight the evolution of EMR systems, the challenges of data migration, and the future of AI in managing treatment plans and compliance. Overall, the conversation emphasizes the importance of integrating technology to improve patient care and operational efficiency. Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:The Medical Millionaire Podcast aims to provide value for practice owners.Podium is an all-in-one solution for aesthetics practices, integrating EMR and CRM functionalities.AI is transforming the aesthetics industry by improving lead conversion and client communication.Podium's AI operating system enhances practice efficiency and decision-making.User experiences highlight significant time savings and improved client engagement with Podium.The collaboration between AI agents Avery and Operator streamlines practice management.Operator provides actionable insights and reporting for practice owners.AI can help identify gaps in practice performance and suggest improvements.Podium's features are designed based on user feedback and industry needs.The integration of AI in aesthetics practices is becoming essential for success. Team collaboration enhances business insights and growth.Data-driven recommendations can significantly increase revenue.AI can automate lead management and communication effectively.Marketing campaigns can be streamlined using AI technology.AI charting can revolutionize the documentation process.The evolution of EMR systems is crucial for practice efficiency.AI serves as a revenue-generating partner for practices.Data migration challenges can be mitigated with advanced technology.Wellness and compliance innovations are on the rise.AI can enhance compliance and operational accuracy.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
Sometimes one client can shape the way you practice for the rest of your career. In this episode of ASCP Esty Talk, Maggie and Ella open the ASCP mailbag to share a listener's story about an early career experience that sparked a lifelong commitment to learning and professional growth. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire. About Ella Cressman: Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman: Website: www.hhpcollective.com LinkedIn: linkedin.com/in/ella-cressman-62aa46a About Maggie Staszcuk: Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk: P: 800.789.0411 EXT 1636 E: MStaszcuk@ascpskincare.com About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details. About Associated Skin Care Professionals (ASCP): Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member. Connect with ASCP: Website: www.ascpskincare.com Email: getconnected@ascpskincare.com Phone: 800-789-0411 Facebook: facebook.com/ASCPskincare Instagram: @ascpskincare
Shira Boehler's family is full of doctors, and every one of them told her not to get the full-body MRI. She canceled the appointment repeatedly herself, until her husband rebooked it one time too many and she finally went.The scan found a 3.8 centimeter mass in her right lung and labeled it a minor finding, with a note to correlate with symptoms. She had none. She was running six miles a day, the picture of health, and had never smoked. A follow-up CT months later showed the mass had grown, and on the Monday she walked into a pulmonary specialist's office she was told she had an invasive adenocarcinoma. She told him it was probably an EMR error. One week later, surgeons removed half her right lung to treat her cancer.Samira Daswani, host of Patient from Hell and founder of Manta Cares, welcomes lung cancer survivor and bestselling author Shira Boehler for an eye-opening conversation on the part that comes after the story, which is why almost nobody in Shira's position gets caught this early. Screening guidelines currently cover people over 50 with a twenty-pack-per-year smoking history, and fewer than one in five of them actually get scanned, in part because the criteria require disclosing something patients are ashamed of. Shira has been working the problem from both ends since her treatment, negotiating cash prices at imaging centers down to a fraction of what she paid and funding new scans for people who can't cover them through the nonprofit organization she founded, Cancer Doesn't Care.In this episode, Samira and Shira discuss:Why lung cancer is often diagnosed too lateThe importance of early detection and low-dose CT screeningHow people who have never smoked can still develop lung cancerThe stigma surrounding lung cancer diagnosisCurrent lung cancer screening guidelinesInsurance coverage, healthcare access, policy reformHow artificial intelligence may improve cancer screeningWhy patient advocacy is becoming increasingly important in modern healthcareChapters00:00 Introduction01:00 The Full-Body Scan That Changed Everything03:32 Diagnosed With Lung Cancer Despite Having No Symptoms05:30 Access, Privilege & Why Early Detection Isn't Equal07:10 Building the Cancer Doesn't Care Foundation09:21 Why Lung Cancer Screening Needs to Change10:19 Breaking the Stigma Around Lung Cancer12:26 Who Actually Qualifies for Screening?14:23 Changing Public Perception Through Advocacy16:20 Why Patients Must Advocate for Themselves17:15 AI, False Positives & the Future of Cancer Screening20:27 Why Lung Cancer Is Often Diagnosed Too Late21:17 Stage 1 vs. Stage 4 Survival Rates23:25 Shira's Advice for Anyone Considering Lung Cancer ScreeningShira Kupperman Boehler is a finance professional, health advocate, bestselling author, and lung cancer survivor. Shira holds a degree in Molecular and Cell Biology from the University of California, Berkeley, and an MBA from New York University's Stern School of Business. Alongside her husband Adam, she has spent her career building and scaling multibillion-dollar healthcare businesses, developing deep relationships across health systems, payers, and policymakers.After being unexpectedly diagnosed with Stage 1B lung adenocarcinoma despite never smoking and having no symptoms, Shira founded Cancer Doesn't Care, a nonprofit dedicated to expanding access to life-saving lung cancer screening and reducing financial barriers to early detection. She is also the author of the bestselling memoir One Scan Saved My Life, with proceeds supporting patient screening initiatives.
In this episode of ASCP Esty Talk, Maggie and Ella are joined by Armenthia Carr, the 2026 ASCP Esty of the Year, to discuss her journey through the industry and what has shaped her success as a professional esthetician. They explore her perspective on growth, education, and what it means to stand out in today's evolving esthetics landscape. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire. About Ella Cressman: Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman: Website: www.hhpcollective.com LinkedIn: linkedin.com/in/ella-cressman-62aa46a About Maggie Staszcuk: Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk: P: 800.789.0411 EXT 1636 E: MStaszcuk@ascpskincare.com About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details. About Associated Skin Care Professionals (ASCP): Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member. Connect with ASCP: Website: www.ascpskincare.com Email: getconnected@ascpskincare.com Phone: 800-789-0411 Facebook: facebook.com/ASCPskincare Instagram: @ascpskincare
Today I'm joined by Dr. Amy Abelar, founder of Acupuncture Practice Systems and the owner of a thriving multidisciplinary clinic with 24 employees. Amy has built an incredible practice over the past 18 years, and in this conversation she shares the journey from starting as a massage therapist to growing a large acupuncture business with systems, team members, and strong leadership.In this first part of our conversation, we talk about:What it really looked like to grow her practice, including while she was in acupuncture school (!)How creating systems became the key to scalingWhen she knew it was time to hire additional providersWhat marketing worked well for her in growing her practiceAn overlooked marketing strategy that can dramatically increase patient retention and referralsIf you've ever wondered how larger practices are built or how to help your current patients get more value from the care you already provide, I think you're going to get a lot out of this conversation.This is part one of a two-part interview with Dr. Amy Abelar, so be sure to come back next week for the second half.Mentioned in this Episode (Show Notes):Acupuncture Practice SystemsYouTube: @AcupuncturePracticeSystemsInstagram: @AcupuncturePracticeSystemsMarketing Breakthrough Audit with Michelle
[#57]Are biostimulators like Sculptra and hyperdilute Radiesse really replacing dermal fillers? In this episode of Fill Me In: An Aesthetics Podcast, Jon and Nicole break down the massive shift in patient trends, debunk popular social media myths about filler face, and explain why combining HA fillers with biostimulators is the ultimate key to natural facial harmonization.Jon and Nicole also share a major announcement regarding their new partnership with Moxie, revealing how modern practice management, SEO, and integrated EMR systems are transforming clinic operations in medical aesthetics. Plus: insights on navigating summer slowdowns, patient financing with Alle Pay, and avoiding black-market aesthetic traps.
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Kevin, Andrea, and Mitch break down what a CRM actually does for a med spa, why it matters, and where practices often misunderstand the tool. A CRM is more than a database. It manages the patient journey from awareness to lead capture, booking, visit, retention, and referral, while helping teams understand where their marketing dollars are really working. They explain why a CRM can feel like a chore or even like "Big Brother" if the team does not understand how their daily inputs connect to the bigger picture. But when the system is set up correctly and used consistently, it becomes a way to track attribution, measure return on ad spend, improve follow-up, protect the patient journey, and create better collaboration between marketing and operations. The conversation also covers automation, missed call text-back workflows, lapsed patient campaigns, offer attribution, CRM-to-EMR integration, and why technology still needs human ownership to be effective. RESOURCES: https://www.partnerwithalpha.com/goodies LEARN MORE AND JOIN THE ALPHA COMMUNITY: https://www.partnerwithalpha.com/ WATCH THE FULL EPISODE ON YOUTUBE: https://youtu.be/kuP9eavbizk FOLLOW ALPHA AESTHETICS PARTNERS: https://www.instagram.com/partnerwithalpha/ https://www.linkedin.com/company/alpha-aesthetics-partners/
Today, host John Norlin shares an evidence-based reflection strategy called EMR, developed by Dr. Clayton Cook. Using a simple roster exercise, educators categorize each student or staff member into one of three relationship phases: Establish, Maintain, or Restore, and then focus their energy where it is needed most. He also explains why this kind of intentional reflection matters. You cannot be all things to all people at once, but taking a few minutes to identify where each relationship stands gives educators a clear, actionable starting point for being more purposeful in the work they do every day. In this conversation, John offers important reminders for educators and leaders: Relationships with students and staff are not all in the same place at the same time. Some need to be established, some maintained, and some restored, and knowing which is which changes how you show up. You cannot prioritize everything at once. The EMR exercise helps educators zero in on the relationships that need the most intentional attention right now. Restoring a relationship takes real, deliberate action. Naming it honestly is the first step toward doing something about it. Learn More About CharacterStrong: Access FREE MTSS Curriculum Samples Request a Quote Today! Learn more about CharacterStrong Implementation Support Visit the CharacterStrong Website
Through a surprising story about a prison barber who offered facials, Maggie and Ella explore how a first experience with skin care can completely reshape a client's perspective. In this episode of ASCP Esty Talk, they discuss "The First Facial" and why clients often don't reject skin care, they simply don't have a reference point for its value until they experience it. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire. About Ella Cressman: Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman: Website: www.hhpcollective.com LinkedIn: linkedin.com/in/ella-cressman-62aa46a About Maggie Staszcuk: Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk: P: 800.789.0411 EXT 1636 E: MStaszcuk@ascpskincare.com About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details. About Associated Skin Care Professionals (ASCP): Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member. Connect with ASCP: Website: www.ascpskincare.com Email: getconnected@ascpskincare.com Phone: 800-789-0411 Facebook: facebook.com/ASCPskincare Instagram: @ascpskincare
20 Minute Health Talk host Chethan Sathya, MD, welcomes Dr. Jackie Gerhart, Chief Medical Officer of the health technology giant Epic Systems. Dr. Gerhart shares her unconventional journey from a small-town family physician with a background in engineering to a leader at one of the world's most influential EMR companies. The conversation delves into the critical topic of change management, exploring the keys to helping clinicians adopt new tools and how data can prove the value of evolving workflows. Northwell is New York State's largest healthcare provider and private employer, with 28 hospitals, 890 outpatient facilities and more than 16,600 affiliated physicians. We're making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. Get the latest news and insights from our experts in the Northwell Newsroom: Press releases Insights Podcasts Publications Interested in a career at Northwell Health? Visit our career site and explore our many opportunities. Watch episodes of 20-Minute Health Talk on YouTube. For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, Instagram, X and LinkedIn.
There is a version of professionalism in medicine that looks like competence from the outside and feels like self-erasure from the inside. Dr. Kathleen Muldoon is an anthropologist who teaches in a medical school, coaches doctors through burnout, and navigates the healthcare system daily as the mother of a medically complex child with 22 specialists on his care team. In this episode, she brings all of those lenses to a conversation about psychological safety, curiosity, and what it actually costs doctors when they are trained to hide who they are. The question she keeps coming back to is one worth sitting with: what kind of clinical environment are you co-constructing, and what small things could you do differently starting today? Highlights [04:00]: Dr. Muldoon explains what burnout looks like from her vantage point, and why she sees it less as exhaustion and more as a detachment that builds quietly in environments where asking questions does not feel safe. [08:00]: She describes what it is like to be a parent of a medically complex child navigating a care team of 22 specialists, and why staying curious in clinical encounters matters to her in a way that is deeply personal. [14:00]: Dr. Muldoon defines psychological safety in clinical environments, and why the ability to ask a question or challenge a protocol without it being received as a threat is the foundation of both good learning and good medicine. [19:00]: She introduces improv theater as a tool for practicing psychological safety in low-stakes environments, and explains why the techniques were originally developed for building empathy across difference, not for getting laughs. [27:00]: The hidden cost of professionalism. Dr. Muldoon describes what happens when the cultural ceremonies of becoming a doctor teach students to erase themselves, and why that self-erasure may be one of the least examined drivers of burnout. [36:00]: A five-second check-in practice she uses at the start of every workshop she runs, and why something that small can shift the entire dynamic of a clinical team. Three Key Takeaways 1. Psychological safety is not about being comfortable. It is about being able to ask the question. Dr. Muldoon is precise about what she means by psychological safety in clinical settings. It is not warmth, friendliness, or the absence of conflict. It is the specific experience of being able to ask a question, name a concern, or push back on a protocol without it being received as a challenge to someone's authority. In hierarchical environments like medicine, that experience is rarer than most people acknowledge. And without it, doctors stop asking, students stop questioning, and teams stop learning. The cost is not just cultural. It is clinical. 2. The hidden cost of professionalism is self-erasure. Dr. Muldoon uses the language of anthropology to describe something doctors will recognize immediately. The white coat ceremony, the board exams, the residency rituals, all of the cultural markers that induct someone into the profession of medicine also teach a specific lesson: hide what you are feeling, perform competence, and leave the full version of yourself outside the clinic door. She argues that this inculcation of professionalism, however well-intentioned, is masking emotional suppression on a systemic scale. And that suppression, accumulated over years of training and practice, is one of the most underexamined contributors to burnout. 3. Change in a system that feels immovable starts with influence, not control. Dr. Muldoon is clear that she is not asking anyone to burn the system down. What she offers instead is a reframe: trade control for influence. You may not be able to change the appointment schedule, the EMR, or the staffing model. But you can ask a better question in a difficult encounter, check in with your team before a shift, keep a parallel chart of moments that did not feel right, and model a different way of being in the room. Those small acts compound. And in her experience, they matter more than most people expect. Guest Bio Dr. Kathleen Muldoon is an anthropologist, medical educator, and coach based in Arizona. She is a professor at a medical school where she teaches anatomy and human development, and brings her training in applied improvisational theater into workshops designed to build psychological safety, team connection, and humane clinical environments. Dr. Muldoon coaches doctors and medical students navigating burnout and career transitions, and writes about humanity in medicine through her Substack publication and on KevinMD. She also draws on her experience as the mother of a medically complex child to bring a patient and caregiver perspective to her work with clinical teams. Would you like to view a transcript of this episode? Click Here Charting Champions is a premiere, lifetime access Physician only program that is helping Physicians get home with today's work done. All the proven tools, support and community you need to create time for your life outside of medicine. Learn more at https://www.chartingcoach.ca Enjoying this podcast? Please share it with someone who would benefit. Also, don't forget to hit “follow” so you get all the new episodes as soon as they are released. Come hang out with me on Facebook or Instagram. Follow me @thechartingcoach to get more practical tools to help you create sustainable clinical medicine in your life. Questions? Comments? Want to share how this podcast has helped you? Shoot me an email at admin@reachcareercoaching.ca. I would love to hear from you.
I couldn't care less about one of these 2 Connors. I'll let you decide which one, but I'll give you a clue. It's the asxbag with the mohawk.Connor McGregor Mathers casting spells and trickery? Honey, who Hijacked the Kids? Is Nanotech in your blood, and everywhere else? Is it an interface with your devices? Are smart dust sensors all over, including within? What's that they're spraying above? Is this a final component to make us hackable animals? Are the devices you give your children changing them but not just by program influence? Is there a technological component that is altering their personality and sending information back and forth from their phones and the tech within them? Are the towers and their EMR frequency emissions also saturating our environment with manipulative power over how we think and treat one another? Parasitic tech is contaminating us all. To what extent is left to be determined.Connor Murphy is allegedly dead by drowning, and people [his so-called friends] who have no idea how to piece together a thought, and who themselves have no depth of character, are all chiming in to blame Connor's many odd personas and behaviors on Ayahuasca. That may have been the event, but it wasn't the cause. It was the experience derived from it, maybe. Remember you can't bronze a turd, and you can't level up in the spiritual caste system if you are a Hylic. You simply lack the essential component. Sand can't be water. It can be very troubling if you see too much, if you have even a short holiday out of the spell cast on your perception. Gnosis is something that bares some very unsettling realizations, as well as the self-actualization potential. The "remembering" of who you are. If you get sent the signal that you are an intruder and you don't belong in that realm of awareness, it may be detrimental. Not because you were mistaken, or hallucinating. But because you were more right than most everyone in the sense that you saw more truth and saw through more BS. The problem is when you have no actual escape route. Knowing is a curse to those still stuck in the snow globe, or the mouse maze.Let's see what's being posted and talked about on that there social media thingy. What is your feed dumping in your trough? Did you ask for it? Wouldn't you like to have more variety and less thought and perception manipulation by these sites? Ever feel like there's a force out there attempting to radicalize you? Is there some effort being made to inspire you to make strong opinion-based statements online?Subscribe over here, too: https://www.youtube.com/@WisdomFitnessAZGo to my site:https://SemperFryLLC.comBB Twittz: https://x.com/KristosCastJoin the Patreon with this link:https://www.patreon.com/c/KristosCastNew Channel on YT:https://www.youtube.com/@WisdomFitnessAZJoin Dr. Glidden's Membership site here:https://leavebigpharmabehind.com/?via=pgndhealthUse Code: baalbusters for 25% OFFMake Dr. Glidden Your DoctorUse Code BB5 here for your 90 Essential Nutrients:https://www.azurestandard.com/shop/brand/azurewell/2326The Azure Whole Food Essential Nutrients are 1. Whole Food Multivitamin, 2. Alaskan Cod Liver Oil, 3. Fulvic-Humic Energy Blend, 4. IP6 Supreme. I also recommend adding the Core Copper.Use code BB5 for your discount.Be a Producer:https://GivesendGo.com/BaalBustershttps://buymeacoffee.com/BaalBustershttps://paypal.me/BaalBustersPodcast: https://www.spreaker.com/podcast/ba-al-busters-broadcast--5100262Become a supporter of this podcast: https://www.spreaker.com/podcast/ba-al-busters-broadcast--5100262/support.
Honey, who Hijacked the Kids? Is Nanotech in your blood, and everywhere else? Is it an interface with your devices? Are smart dust sensors all over, including within? What's that they're spraying above? Is this a final component to make us hackable animals? Are the devices you give your children changing them but not just by program influence? Is there a technological component that is altering their personality and sending information back and forth from their phones and the tech within them? Are the towers and their EMR frequency emissions also saturating our environment with manipulative power over how we think and treat one another? Parasitic tech is contaminating us all. To what extent is left to be determined.Connor Murphy is allegedly dead by drowning, and people [his so-called friends] who have no idea how to piece together a thought, and who themselves have no depth of character, are all chiming in to blame Connor's many odd personas and behaviors on Ayahuasca. That may have been the event, but it wasn't the cause. It was the experience derived from it, maybe. Remember you can't bronze a turd, and you can't level up in the spiritual caste system if you are a Hylic. You simply lack the essential component. Sand can't be water. It can be very troubling if you see too much, if you have even a short holiday out of the spell cast on your perception. Gnosis is something that bares some very unsettling realizations, as well as the self-actualization potential. The "remembering" of who you are. If you get sent the signal that you are an intruder and you don't belong in that realm of awareness, it may be detrimental. Not because you were mistaken, or hallucinating. But because you were more right than most everyone in the sense that you saw more truth and saw through more BS. The problem is when you have no actual escape route. Knowing is a curse to those still stuck in the snow globe, or the mouse maze.Let's see what's being posted and talked about on that there social media thingy. What is your feed dumping in your trough? Did you ask for it? Wouldn't you like to have more variety and less thought and perception manipulation by these sites? Ever feel like there's a force out there attempting to radicalize you? Is there some effort being made to inspire you to make strong opinion-based statements online?Subscribe over here, too: https://www.youtube.com/@WisdomFitnessAZGo to my site:https://SemperFryLLC.comBB Twittz: https://x.com/KristosCastJoin the Patreon with this link:https://www.patreon.com/c/KristosCastNew Channel on YT:https://www.youtube.com/@WisdomFitnessAZJoin Dr. Glidden's Membership site here:https://leavebigpharmabehind.com/?via=pgndhealthUse Code: baalbusters for 25% OFFMake Dr. Glidden Your DoctorUse Code BB5 here for your 90 Essential Nutrients:https://www.azurestandard.com/shop/brand/azurewell/2326The Azure Whole Food Essential Nutrients are 1. Whole Food Multivitamin, 2. Alaskan Cod Liver Oil, 3. Fulvic-Humic Energy Blend, 4. IP6 Supreme. I also recommend adding the Core Copper.Use code BB5 for your discount.Be a Producer:https://GivesendGo.com/BaalBustershttps://buymeacoffee.com/BaalBustershttps://paypal.me/BaalBustersPodcast: https://www.spreaker.com/podcast/ba-al-busters-broadcast--5100262Become a supporter of this podcast: https://www.spreaker.com/podcast/ba-al-busters-broadcast--5100262/support.
Peptides in skin care span everything from well-researched cosmetic ingredients to highly unregulated compounds circulating in the "research" market. In this episode of ASCP Esty Talk, Maggie and Ella break down a quick peptide primer, explore the difference between cosmetic and bioactive peptides, and unpack the legal and regulatory gray areas behind "research only" compounds, including how they entered the market and why oversight matters. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire. About Ella Cressman: Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman: Website: www.hhpcollective.com LinkedIn: linkedin.com/in/ella-cressman-62aa46a About Maggie Staszcuk: Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk: P: 800.789.0411 EXT 1636 E: MStaszcuk@ascpskincare.com About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details. About Associated Skin Care Professionals (ASCP): Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member. Connect with ASCP: Website: www.ascpskincare.com Email: getconnected@ascpskincare.com Phone: 800-789-0411 Facebook: facebook.com/ASCPskincare Instagram: @ascpskincare
Why do some physicians thrive when new workflow tools are introduced, while others continue to struggle despite having access to the same resources? In this insightful episode of Life Changing Moments, host Dr. Dael Waxman sits down with Dr. Sachiko Kaizuka—Associate Professor of Family Medicine at the University of Rochester School of Medicine—to explore the intersection of physician well-being, workflow design, and coaching. Dr. Kaizuka shares her journey from rural practice burnout to becoming an EMR "super user" and wellness advocate. She introduces the concept of human factors ergonomics—a framework used in aviation and aerospace to optimize human performance—and explains how it applies to healthcare. Her research demonstrates that combining human factors principles with personalized coaching helps physicians reduce cognitive load, improve note closure rates, decrease after-hours EMR work, and sustain improvements in well-being long after coaching ends. This conversation offers practical tools for any clinician feeling overwhelmed by documentation, inbox management, and the competing demands of modern medicine. Key Topics Discussed: Dr. Kaizuka's personal journey through burnout and recovery in rural practice. The concept of human factors ergonomics and its application to healthcare. Understanding cognitive energy as a finite resource that must be budgeted and replenished. Why resilience and mindfulness alone aren't enough to address physician burnout. The "missing link" between workflow tools and physician adoption: personalized coaching. How coaching helps clinicians identify and challenge beliefs about perfectionism and expectations. Practical examples: reframing note-writing, setting boundaries, and letting go of unnecessary tasks. The NASA Task Load Index and the emotional cost of frustration. Results from Dr. Kaizuka's pilot study: improved note closure rates, reduced after-hours EMR use, sustained well-being improvements. The power of shifting from "EMR hater" to curious learner. Future plans: scaling the coaching model and training peer coaches. Guest Information: Dr. Sachiko Kaizuka, MD – Associate Professor of Family Medicine, University of Rochester School of Medicine MD Coaches: mymdcoaches.com Relevant Links: MD Coaches: mymdcoaches.com Companion podcast: Rx for Success with Dr. Randy Cook Society of Teachers of Family Medicine (STFM)
In this episode of ASCP Esty Talk, Maggie and Ella are joined by Shannon Erley, CEO and founder of Pomp, to talk about the invisible revenue stream many estheticians overlook in their businesses. They explore where missed opportunities arise in the client journey, why retail and home care often get deprioritized, and small shifts that can help estheticians better support both results and revenue. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire. About Ella Cressman: Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman: Website: www.hhpcollective.com LinkedIn: linkedin.com/in/ella-cressman-62aa46a About Maggie Staszcuk: Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk: P: 800.789.0411 EXT 1636 E: MStaszcuk@ascpskincare.com About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details. About Associated Skin Care Professionals (ASCP): Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member. Connect with ASCP: Website: www.ascpskincare.com Email: getconnected@ascpskincare.com Phone: 800-789-0411 Facebook: facebook.com/ASCPskincare Instagram: @ascpskincare
It's easy to assume slow growth means you need more leads. In reality, many practices already have the patients, technology, and team needed to increase revenue—they just aren't using those resources consistently. In this episode, I connect with Andrea Watkins, VP of Practice Growth at Studio 3 Marketing, to discuss how stronger systems, better follow-up strategies, and a more intentional patient experience can unlock growth without constantly increasing marketing spend. Sometimes the fastest path to practice growth starts by making better use of what's already in front of you. Stop Treating Every Patient Like a One-Time Visit Every appointment should move the relationship forward. Whether that means introducing a treatment plan, discussing complementary services, or scheduling the next visit before the patient leaves, each interaction should create a clear next step. When your med spa practice relies too heavily on individual appointments or a la carte services, you miss opportunities to improve patient outcomes and patient retention. Long-term treatment plans create a better experience for patients while increasing provider confidence, revenue growth, and loyalty over time. Your Patient List Is One of Your Most Valuable Assets Many practices spend significant time on lead generation while overlooking patients who already know, like, and trust them. Patient re-engagement campaigns, referral programs, EMR reporting tools, and CRM systems can all help reconnect with patients who are overdue for treatment or ready for their next service. Build treatment plans instead of one-time services Re-engage inactive patients through your EMR or CRM Rebook appointments before patients leave the office Introduce surgical patients to non-surgical treatments Use referral programs to encourage patient advocacy Train every team member to support the patient journey These small improvements create a stronger patient experience while increasing retention, provider utilization, and long-term revenue. Growth doesn't always require more visibility. Sometimes it requires better visibility into your own database. Build Systems That Support Accountability Practice scaling depends on more than great providers. Every member of the team should understand their role in the patient journey, from lead management and scheduling to follow-up and patient education. Clear expectations, staff training, and defined processes create consistency that benefits both patients and the practice. When responsibilities are shared instead of assumed, it becomes much easier to improve conversion rates, strengthen marketing attribution, and create a patient experience that builds trust. Sustainable Growth Starts with Better Processes Healthy practices don't rely on a single marketing campaign or one standout provider to drive results. They build repeatable systems that strengthen every stage of the customer journey—from the first inquiry to patient referrals, ongoing treatment plans, and long-term loyalty. As your practice grows, those systems become the foundation for expanding locations, increasing revenue, and creating a more valuable business. Strong operations don't just improve today's performance—they make future growth much easier to sustain. Follow Shannon & Keep What You Earn: Shannon Weinstein is the founder of a fractional CFO firm specializing in helping 7-figure aesthetics and wellness practices scale with clarity, cash flow, and confidence. Shannon is committed to helping med spa owners understand, fix, and maximize their business's enterprise value, offering actionable advice and resources, including a popular free video series specifically for aesthetics practice owners. Connect with Shannon: Fractional CFO Services and Executive Financial Review: https://www.keepwhatyouearn.com/ Connect with Shannon: https://www.linkedin.com/in/shannonweinstein Watch full episodes: https://www.youtube.com/@KeepWhatYouEarn Listen on your favorite podcast app: https://pod.link/1580071347 Instagram: https://www.instagram.com/shannonkweinstein/ The information shared is for educational purposes only and is not individualized financial advice. Aesthetics practice owners should consult a qualified professional before implementing financial strategies discussed here. About Andrea Watkins: Andrea Watkins is the Vice President of Practice Growth at Studio 3, where she coaches plastic surgery and aesthetics teams on strengthening patient acquisition workflows and optimizing lead management systems to drive measurable growth. She has partnered with more than 100 practices nationwide - helping them capture and analyze lead and conversion data, streamline consultations and booking, and align staff training with business objectives. Andrea's approach centers on turning data into action: equipping practices to improve patient intake, increase conversion rates, maximize marketing resources, and optimize the patient journey. Known for her directive yet approachable, non-salesy style, she empowers practice leaders and teams to enhance efficiency, boost profitability, and deliver an elevated patient experience in today's competitive market. Connect with Andrea: Studio 3 Marketing: https://www.studio3marketing.com/ Lead Loop: https://www.leadloop.io/
Are you struggling to scale your aesthetic practice, or wondering how to actually use artificial intelligence without creating more work for yourself? In this episode of Beauty Bytes, I am joined by Annie Robertson Hockey, the President of Skytale Group and former co-CEO of a nationally chartered infrastructure bank. Annie brings her incredible Silicon Valley experience and Stanford Business School background to the aesthetic industry to share her top strategies for business growth and technological integration. We discuss the critical mental shift doctors must make to become successful CEOs, including how to take yourself out of the equation by building standard operating procedures (SOPs) that can scale your business two, five, or ten times its size. We also dive deep into the responsible use of AI in your practice. Annie explains why you should treat AI like a fresh, eager college graduate, allowing it to automate rudimentary tasks so your brain can focus on critical problem-solving and high-level strategy. We cover how to prompt tools like Claude to teach you about their own systems, and how integrating platforms like Illume and Corral Data over your EMR can instantly surface powerful revenue analytics without needing a dedicated data team. Guest Information:Annie Robertson Hockey is the President of Skytale Group and an experienced Silicon Valley entrepreneur and board member.
This episode recorded live at the Becker's 23rd Annual Spine, Orthopedic and Pain Management-Driven ASC + The Future of Spine Conference features Dr. Ben Burch, Spine Surgeon, Atlanta Spine Institute. He discusses adopting new technologies, leading organizational change through a successful EMR transition, and why maintaining a patient first mindset is essential as AI and innovation reshape spine care.
This episode recorded live at the Becker's 23rd Annual Spine, Orthopedic and Pain Management-Driven ASC + The Future of Spine Conference features Dr. Ben Burch, Spine Surgeon, Atlanta Spine Institute. He discusses adopting new technologies, leading organizational change through a successful EMR transition, and why maintaining a patient first mindset is essential as AI and innovation reshape spine care.
This episode recorded live at the Becker's 23rd Annual Spine, Orthopedic and Pain Management-Driven ASC + The Future of Spine Conference features Dr. Ben Burch, Spine Surgeon, Atlanta Spine Institute. He discusses adopting new technologies, leading organizational change through a successful EMR transition, and why maintaining a patient first mindset is essential as AI and innovation reshape spine care.
In this episode, host Don Adeesha sits down with Dr. Tiffany Hall, Chief Growth Officer at Aesthetic Record, to dismantle the biggest myth in medical aesthetics: that revenue is the number that decides whether a practice survives. Dr. Hall, who sits on top of one of the largest pools of real-world operational data in the industry, argues that most owners misdiagnose a marketing problem when the real bleed is happening at the operational and follow-up layer. She walks through the exact data trail an owner can pull tomorrow morning, speed to lead, conversion, retention, and frequency of visit, and explains why "fishing in your own pond" beats chasing new leads every time. From the 2.5-visits-per-year golden number to the 80% utilization sweet spot to the inventory and COGS metrics a PE firm scrutinizes during due diligence, this is a tactical map of where revenue hides inside your own EMR. Dr. Hall closes with her one Monday-morning fix for any owner staring down 24 months to scale, sell, or stall: run your 12-month inactivity report, find every patient who came in once for one thing, and start re-engaging them. The data is the goldmine, most owners just never sit down and dig.
This episode of The Selling Podcast features guest Jerry Gregory, a high-performing healthcare sales professional and multi-time President's Club winner, discussing the discipline required to maintain a customer-centric approach.Core Principles of Customer-Centric SalesServant Leadership: Success is not about the individual salesperson, but about serving the client (physicians, administrators, and patients). By keeping the focus on helping accounts and patients achieve their goals, the financial rewards follow naturally.Understanding Stakeholder Needs: Every interaction must be tailored to the specific person in the room.Physicians: Focus on patient care, efficiency, and reducing "clicks" in the electronic medical record (EMR).Administrators: Focus on cost, revenue, and workflow optimization.The Power of Discovery: Sales professionals must move beyond the "status quo" by uncovering how their solution can provide tangible value.Mastering Time and BoundariesA significant portion of the conversation focused on the discipline required to manage a busy territory effectively:Strategic Time Blocking: To avoid being overwhelmed, Gregory utilizes strict time-blocking on his calendar. He checks emails only at three specific times throughout the day (e.g., 8:00 a.m., noon, and 5:00 p.m.).Managing Expectations: Clients are informed that emails will be answered within 24 hours, but that urgent matters should be handled via text or phone call for immediate attention. This protects the salesperson's ability to be fully "present" with the person currently in front of them.Perception vs. Reality: Service is often a matter of perception. By being attentive and reliable during visits—even if those visits happen every 7–10 days—a salesperson can be perceived as being "always there" to support the team.The Value EquationGregory emphasizes that cost should not be the primary focus of a sales discussion, as it is a relative term. Instead, he advocates for focusing on the value behind the product. When discussing costs, he notes three primary levers: price, logistics, and quality. He explains that while a customer might desire all three, they must often choose two, and it is the salesperson's job to align the solution with what the customer values most.
Struggling with brain fog and poor focus? Liz explains how declining hormones can affect cognitive function during perimenopause and menopause and tackles common misconceptions around hormone therapy. She also talks about her own experience with testosterone and mental clarity.Plus: Ways to treat skin hyper-pigmentation, what to do if you can't get an HRT referral, diet tweaks after gall bladder surgery and dealing with restless leg syndrome.In this episode:· Can testosterone cause cancer?· How to help with restless leg syndrome· Adapting your diet after gall-bladder surgery· What to do if you have high levels of lipoprotein· Treating skin hyper-pigmentation on a budget· How to find informed menopause supportLinks mentioned in the episode:· Newson Clinic· Read Louise Newson's book The Power of Hormones· British Menopause Society information on HRT· Magnesium glycinate· Tudca supplement· Dr Mo Enyat podcast discussing lipoproteins and statins· Dr Ellen Fallows podcast explaining cholesterol and statins· Lumbrokinase supplement· Read How to fade age spots and pigmentation· Read Everything you need to know about niacinamide· Skin Diligent Vitamin C Serum-in-Oil· Read about hydroquinone for hyperpigmentation· Emr-tek.com red light therapyGet in touch with a question for Liz:· Email: podcast@lizearlewellbeing.com· WhatsApp: 07518 471 846More from Liz:· Order Liz's new book – How to Age· A Better Second Half· Follow Liz on Instagram· Follow Liz Earle Wellbeing on InstagramHost: Liz EarleProducer: Lynnike Swerts (Fresh Air Production)Social Media Manager: Naomi van GeelenContent Writer: Lucy ParleyHead of Brand: Ellie SmithSome links may be affiliate links, which help support the show at no extra cost to you. Read our Affiliate Policy for more information. Hosted on Acast. See acast.com/privacy for more information.
In this episode of ASCP Esty Talk, Maggie and Ella talk about command prompting and how the way you communicate with AI shapes the results you get. They break down why vague prompts fall flat, how specificity changes outcomes, and how best to use it in your esthetics practice. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire. About Ella Cressman: Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman: Website: www.hhpcollective.com LinkedIn: linkedin.com/in/ella-cressman-62aa46a About Maggie Staszcuk: Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk: P: 800.789.0411 EXT 1636 E: MStaszcuk@ascpskincare.com About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens. TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin. Website: https://tizoskin.com/ Facebook: @tizoskin Pinterest: @tizoskin Instagram: @tizoskin YouTube: @tizoskin GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details. Face Reality is an award-winning, professional acne brand trusted by thousands of providers. Its clinically tested products, customizable protocols, and provider product training deliver life-changing results across all skin types—empowering professionals to confidently clear even the most stubborn acne. Plus, when you enroll, your $800 certification comes back to you as $800 off your opening order* after completion. *$800 discount code valid on one product order of $1,200 or more. Valid for 30 days after completion of certification. Must enter code at checkout. Offer subject to change. https://facerealityskincare.com/pages/certification-training Social (TikTok, IG, Facebook): https://www.instagram.com/facerealityskincare/ https://tiktok.com/@facerealityskincare https://www.facebook.com/facerealityskincare About Associated Skin Care Professionals (ASCP): Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member. Connect with ASCP: Website: www.ascpskincare.com Email: getconnected@ascpskincare.com Phone: 800-789-0411 Facebook: facebook.com/ASCPskincare Instagram: @ascpskincare
S1E12: The Operational AI Opportunity Hospitals Are Missing, with Rom Eizenberg, Chief Revenue Officer and Head of Product Innovation at Kontakt.io On this episode, host Dr. Heather Bassett welcomes Rom Eizenberg, Chief Revenue Officer and Head of Product Innovation at Kontakt.io, to explore a blind spot in healthcare AI investment: while clinical technologies have attracted enormous attention and funding, the operational infrastructure supporting care delivery has been largely overlooked. Rom explains how Kontakt.io combines real-time location systems (RTLS) with AI to solve the core hospital challenge of matching supply — staff, equipment, and space — with patient care demand in real time. He describes how machine-generated RTLS data, layered with EMR records, enables hospitals to move from reactive coordination to predictive workflow management, anticipating needs like having the right equipment in the right unit before a patient arrives. Rom and Dr. Bassett also dig into the evolution from predictive machine learning to agentic AI — systems that don't just flag problems but reason through them and rewrite workflows when standard processes break down. And in a conversation that will resonate with anyone thinking carefully about AI's role in the workforce, Rom makes the case that agentic AI in healthcare looks less like replacement and more like the arrival of the spreadsheet: a tool that made accountants more productive, more numerous, and more valuable. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/
Nicolás Abad, founder and CEO of Telepatía, joins a16z to discuss building AI-powered tools for healthcare in Latin America. Inspired by the loss of his father to a preventable medical error, Adbad set out to address one of the region's most significant challenges: a shortage of doctors, fragmented medical records, and limited healthcare infrastructure across a population of more than 700 million people. Telepatía's first product acts as a clinical copilot, helping physicians document visits, access patient context, and make more informed decisions. The conversation explores healthcare delivery in Latin America, AI-assisted medicine, medical errors, electronic health records, and why Abad believes AI can help expand access to care while improving outcomes. Along the way, he shares his vision for building an “AI doctor for doctors” and the long-term goal of transforming healthcare across the region. Resources: Follow Nicolás on X: https://x.com/Nicobot01 Follow Gabriel on X: https://x.com/GEVS94 Follow Daisy on X: https://x.com/daisydwolf Follow Eva on X: https://x.com/evajsteinman Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Primary care is where healthcare either works or quietly breaks, and Dr. Harry Albers helps us say the uncomfortable parts out loud. We talk about the emotional reality of managing chronic disease without instant wins, and the operational reality that burns physicians down: EMR documentation, inbox overload, prior authorizations, and the steady creep of uncompensated work after hours. When you stack that on top of low reimbursement and high overhead, it's no mystery why so many primary care physicians feel trapped in a system that rewards speed over relationships. We also dig into the RVU treadmill and what it does to quality, continuity, and professional confidence. If primary care can't get paid for time spent on prevention, lifestyle change, and complex decision-making, the incentives push referrals and volume. That has downstream effects for patients who struggle to see their own doctor, get routed to urgent care, or wait months to see a specialist. Access becomes the product, not just the outcome. From there, we explore concierge medicine and what “high-touch” care really means, including Dr. Albers' move into MD Squared and why a small patient panel can restore the core promise of primary care: access, advocacy, and a clinician who actually knows you. We don't ignore the hard question either, whether concierge and direct primary care models can scale during a national primary care shortage. We close with concrete advice for young doctors, health systems considering employment models, and patients who want to choose a PCP wisely, plus where AI in healthcare may reduce administrative burden soon. If you found this helpful, subscribe, share the show with a friend, and leave a review so more people can find these conversations. What's the biggest barrier you've faced getting timely primary care?Support the showEngage the conversation on Substack at The Common Bridge!