Podcasts about emr

You've been using your veterinary AI note taker for a couple of years now - it's great - saves you heaps of time. But are you using it to its full potential?I'll take a bet that you're not. These things move fast, and it's hard to keep up. Which is why, in our Tech for Vets Series, we pull apart the veterinary tools that are changing how we work, and this time we put Heidi up on our screens for a detailed walk through.  Our guide is Dr Kieran McLeod, head of medical knowledge at Heidi Health. We start by putting the scribe through its paces to find the workflow tricks that you're probably missing - I walked away with at least five tricks I'd never used. Then Kieran shows off all the shiny new AI magic coming your way: voice agents, built-in clinical support and a hardware solution that lets you leave your phone in your bag. You'll learn:The scribe features you're almost certainly ignoring - linked patients, the context window, smart dictation, and the one-click voice edits that mean you never type a note correction againThe AI voice agent that makes the phone call you've been dreading What baked-in clinical decision support looks likeHow to safety-net the worry that keeps you up - that quiet "did I miss something?" feelingHow to incorporate hands-free hardware into your workflowThis is a screen-share walkthrough, so head to Spotify if you want to watch the clicks rather than just hear us talk about them.Show notes and details live at thevetvault.comGet clinical support from human specialists at the Vet Vault Specialist Support SpaceGet rid of your mid-year 'meh' at our Vets On Tour New Zealand snow conferenceTopics and Timestamps02:35 Intro: Beyond the scribe005:18 Human-first vs. vet-first: does it matter?09:17 Note-taking basics09:46 Context windows & linked patients15:46 Multiple documents & the source of truth18:49 Smart Dictation for quick edits29:38 Sync changes across documents33:10 Task lists36:06 Collaboration & session sharing40:07 Sharing & exporting documents41:22 Heidi Comms: AI voice agents53:46 Heidi Evidence: clinical decision support01:04:50 Using Evidence for complex histories01:09:11 Evidence sources & collections01:14:01 Heidi Remote: the hardware mic01:21:46 EMR integrations (ezyVet & Covetrus)

Nicolás Abad, founder and CEO of Telepatía, joins a16z to discuss building AI-powered tools for healthcare in Latin America. Inspired by the loss of his father to a preventable medical error, Adbad set out to address one of the region's most significant challenges: a shortage of doctors, fragmented medical records, and limited healthcare infrastructure across a population of more than 700 million people. Telepatía's first product acts as a clinical copilot, helping physicians document visits, access patient context, and make more informed decisions. The conversation explores healthcare delivery in Latin America, AI-assisted medicine, medical errors, electronic health records, and why Abad believes AI can help expand access to care while improving outcomes. Along the way, he shares his vision for building an “AI doctor for doctors” and the long-term goal of transforming healthcare across the region.   Resources: Follow Nicolás on X: https://x.com/Nicobot01 Follow Gabriel on X: https://x.com/GEVS94 Follow Daisy on X: https://x.com/daisydwolf Follow Eva on X: https://x.com/evajsteinman Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of ASCP Esty Talk, Maggie and Ella discuss how wellness is splitting in two directions: hyper-optimization and a return to nervous system care. Your hosts also explore what this shift means for estheticians, who are often expected to balance both technical expertise and a more therapeutic role in practice. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk   Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire.  About Ella Cressman:  Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry.   Connect with Ella Cressman:  Website: www.hhpcollective.com  LinkedIn: linkedin.com/in/ella-cressman-62aa46a    About Maggie Staszcuk:  Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers.   Connect with Maggie Staszcuk:  P: 800.789.0411 EXT 1636  E: MStaszcuk@ascpskincare.com    About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician  Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy   TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens.  TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin.  Website: https://tizoskin.com/  Facebook: @tizoskin  Pinterest: @tizoskin  Instagram: @tizoskin  YouTube: @tizoskin     GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details.   Face Reality is an award-winning, professional acne brand trusted by thousands of providers. Its clinically tested products, customizable protocols, and provider product training deliver life-changing results across all skin types—empowering professionals to confidently clear even the most stubborn acne. Plus, when you enroll, your $800 certification comes back to you as $800 off your opening order* after completion. *$800 discount code valid on one product order of $1,200 or more. Valid for 30 days after completion of certification. Must enter code at checkout. Offer subject to change.   https://facerealityskincare.com/pages/certification-training Social (TikTok, IG, Facebook): https://www.instagram.com/facerealityskincare/ https://tiktok.com/@facerealityskincare https://www.facebook.com/facerealityskincare   About Associated Skin Care Professionals (ASCP):    Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member.  Connect with ASCP:  Website: www.ascpskincare.com  Email: getconnected@ascpskincare.com  Phone: 800-789-0411  Facebook: facebook.com/ASCPskincare  Instagram: @ascpskincare 

On this episode Gil welcomes Jamie Wisser, MD, New Jersey's top-cited plastic and trauma surgeon and founder of Actual Health Care Solutions, for a candid, unfiltered conversation about why the original promise of digital health went sideways and what one physician decided to do about it. Thirty years into a demanding surgical career, Dr. Wisser reached his breaking point watching clinicians lose patient time to electronic record systems that couldn't talk to each other. His answer: LMREX, a platform engineered to accelerate speed to definitive care by breaking down the interoperability barriers that continue to plague over 1,100 competing EMR systems. With $1.4 million raised, a validated pilot underway, and partnerships with organizations serving 30,000 physicians, Dr. Wisser's story is equal parts clinical empathy and entrepreneurial grit. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Right now, it feels like there's more pressure than ever for skin care to be proven. But what the proof actually means isn't always clear. In this episode of ASCP Esty Talk, Maggie and Ella talk about how proof shows up in skin care today, from clinical data to consumer perception and visual results. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk   Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire.  About Ella Cressman:  Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry.   Connect with Ella Cressman:  Website: www.hhpcollective.com  LinkedIn: linkedin.com/in/ella-cressman-62aa46a    About Maggie Staszcuk:  Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers.   Connect with Maggie Staszcuk:  P: 800.789.0411 EXT 1636  E: MStaszcuk@ascpskincare.com    About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician  Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy   TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens.  TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin.   Website: https://tizoskin.com/  Facebook: @tizoskin  Pinterest: @tizoskin  Instagram: @tizoskin  YouTube: @tizoskin     GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details.   Face Reality is an award-winning, professional acne brand trusted by thousands of providers. Its clinically tested products, customizable protocols, and provider product training deliver life-changing results across all skin types—empowering professionals to confidently clear even the most stubborn acne. Plus, when you enroll, your $800 certification comes back to you as $800 off your opening order* after completion. *$800 discount code valid on one product order of $1,200 or more. Valid for 30 days after completion of certification. Must enter code at checkout. Offer subject to change.   https://facerealityskincare.com/pages/certification-training Social (TikTok, IG, Facebook): https://www.instagram.com/facerealityskincare/ https://tiktok.com/@facerealityskincare https://www.facebook.com/facerealityskincare   About Associated Skin Care Professionals (ASCP):  Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member.  Connect with ASCP: Website: www.ascpskincare.com  Email: getconnected@ascpskincare.com  Phone: 800-789-0411  Facebook: facebook.com/ASCPskincare  Instagram: @ascpskincare 

What if the most loving thing you could do for someone is start a conversation you've been avoiding?In this episode, Michael Reddington sits down with Cory Fosco, a 34-year veteran of the eldercare and healthcare technology industries, author of The Question of When, creative writing teacher, and VP of Enterprise Sales. Cory brings a rare combination of frontline caregiving experience, social work roots, and sales leadership perspective to one of the most universally avoided topics in family life: planning for the care of aging loved ones before a crisis forces your hand.This conversation goes far beyond eldercare. Cory unpacks why denial and guilt keep families frozen, how the fear of messing up drives worse decisions than the fear of missing out, and why having a conversation is fundamentally different from making a decision. The parallels to sales, leadership, and any high-stakes relationship are impossible to miss.What You'll Learn in This EpisodeWhy waiting for the "right time" to have a care conversation is itself the mistakeHow families that do the homework in advance make better decisions under crisis pressureThe difference between "fear of missing out" and "fear of messing up" and how it shows up in caregiving and salesWhy expressing love through preparation changes how families approach difficult conversationsHow having a conversation and making a decision are not the same thing -- and why that distinction mattersWhat the "When Readiness Checklist" is and how to use it to assess where your family standsWhy "it's better to do right than to be right" applies equally to caregiving, leadership, and salesHow to give people around you permission to make mistakes by modeling it yourselfChapters(00:00) Introduction to Cory Fosco and A Question of When(05:05) Why Families Wait Too Long to Have the Conversation(07:28) How We Compensate and Make Excuses for Loved Ones(10:57) How to Optimize Preparation Time and Remove Stress From Big Decisions(14:18) The Fear of Messing Up and How to Take the Risk Off the Table(24:00) Listening as the Foundation of Caregiving, Sales, and Leadership(27:39) Why It's Better to Do Right Than to Be Right(33:13) How the Book Is Structured to Meet Families Where They Are(50:21) Core Principles for Navigating Difficult Family Conversations(52:31) How to Find Cory and Access His ResourcesAbout the GuestCory Fosco has spent over 34 years working at the intersection of long-term care, healthcare technology, and family decision-making. He began his career as a social worker, moved into admissions and senior care leadership, and now serves as VP of Enterprise Sales for one of the largest EMR platforms serving skilled nursing facilities. He is the author of A Question of When, a guide for families navigating eldercare decisions, and teaches creative writing to a wide range of students including the blind and visually impaired community through Second Sense in Chicago.Links and ResourcesA Question of When by Cory Fosco - https://a.co/d/0ciiLRpchttps://www.coryfosco.comFrom Values to Action by Harry Kramer - https://a.co/d/06m0h7lHSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode of the Willpower Podcast, recorded live at the Growth Code Conference, Will sits down with Sarah Bootcheck, Account Manager and Speech Language Pathologist at Raintree, to talk about one of the most important shifts happening in rehab right now: artificial intelligence transforming the way therapy practices operate from the inside out.Sarah brings a rare perspective to this conversation. She is both a clinician who has worked in the trenches of pediatric speech therapy and a technology professional who now helps practice owners understand and leverage the tools that can change the trajectory of their business. That combination makes her one of the most credible voices in this space.Together, Will and Sarah break down exactly how Raintree, one of the most experienced EMR platforms in the therapy space, made a bold decision to evolve or risk becoming irrelevant. After hearing directly from their largest clients that change was non-negotiable, Raintree acquired Yumi, an AI company that had already developed one of the first AI scribes built specifically for physical therapists. That acquisition became the foundation for ten new products and enhancements rolled out across 2025.In this episode you will learn:ScribeIQ and AI documentation in rehabNoteIQ clinical insights and patient progress trackingSchedulerIQ and the future of front office automationAI versus AI in medical billing and RCMWhy therapists are the most underprotected professionals in healthcareHow virtual assistants and AI work together to protect revenueThe 29% effective revenue loss hitting every outpatient practiceSubscribe to the Willpower Podcast for weekly conversations with OT, PT, and SLP owners sharing what is working right now.Connect with Sarah Bootcheck on LinkedInLearn more about Raintree EMR at https://www.raintreeinc.com/ Learn more about Virtual Rockstar at virtualrockstar.comSend us Fan MailVirtual Rockstars specialize in helping support or replace all non-clinical roles.Learn how a Virtual Rockstar can help scale your physical therapy practice.Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy. 

What happens when a technology leader who's helped scale a therapy organization from 70 to 180 clinicians decides to build the tool he always wished existed? You get Ambiki — and you get Kevin Dias.Kevin is the founder of Ambiki, an EMR and practice management platform built specifically for pediatric speech, occupational, and physical therapy practices. Before launching Ambiki, Kevin served as CTO at Sidekick Therapy Partners, where he played a pivotal role in growing the organization from 70 to 180 clinicians in just three years. He knows firsthand what it takes to scale a therapy business — the operational chaos, the tech gaps, and the very real cost of using tools that were never designed with pediatric clinicians in mind.In this episode, co-host Rick Segal joins the conversation as Kevin pulls back the curtain on why he built Ambiki from the ground up, what makes pediatric therapy practices uniquely complex to run, and how the right technology can free clinicians to focus on what matters most — their patients. We also get into what it's like to build a U.S.-focused healthcare startup while living in Japan, the lessons he carries from his days as a CTO, and his vision for where pediatric therapy technology is headed.Whether you're a clinic owner, a therapist, or just someone fascinated by the intersection of healthcare and technology — this episode is packed with insight.Get your copy of Rick Segal's book, The Heart of It here: https://amplifypublishinggroup.com/product/nonfiction/business-and-finance/entrepreneurship/the-heart-of-it/Read Rick Segal's blog: https://impactinvestorsegal.com/blog

Electronic medical records (EMRs) have moved from a back-office upgrade to a frontline determinant of care quality, clinician burnout, and hospital economics. With U.S. hospitals often spending tens to hundreds of millions—sometimes exceeding $100 million—on EMR implementations, the stakes have never been higher for getting both the technology and the human adoption right. As healthcare continues shifting toward interoperability, outpatient care, and data-driven decision-making, the conversation around EMRs is no longer technical—it's strategic.So what does it really take to build a business in the EMR space—and more importantly, how do you know when it's time to walk away from it?Welcome to I Don't Care, hosted by Dr. Kevin Stevenson. In the latest episode, Dr. Stevenson sits down with Mark Embry, partner and co-founder of MedSys Group, to unpack decades of experience in healthcare technology consulting, the evolution of EMR implementation, and the personal side of exiting a company after 30 years.Top insights from the talk…How EMR consulting evolved from niche staffing to mission-critical healthcare transformation work: What started as staffing has become strategic work shaping how health systems operate.Why user adoption—not just technology—is the biggest determinant of EMR success: Without workflow change and clinician buy-in, even the best systems fall short.What founders should consider when transitioning out of a business they've built from scratch: A strong exit balances financial outcomes with team, culture, and timing.Mark Embry is the co-founder and EVP of Client Relationships at MedSys Group, where he has spent nearly three decades leading EMR advisory, implementation, and healthcare IT consulting services for providers across the U.S. He played a key role in building the company from its origins as Genesys Group into a nationally recognized firm supporting major initiatives, including federal EHR modernization projects with the DOD and VA. With over 20 years in IT consulting, Embry specializes in strategic partnerships, healthcare technology transformation, and scaling consulting organizations to deliver high-impact client outcomes.

Primary care is where healthcare either works or quietly breaks, and Dr. Harry Albers helps us say the uncomfortable parts out loud. We talk about the emotional reality of managing chronic disease without instant wins, and the operational reality that burns physicians down: EMR documentation, inbox overload, prior authorizations, and the steady creep of uncompensated work after hours. When you stack that on top of low reimbursement and high overhead, it's no mystery why so many primary care physicians feel trapped in a system that rewards speed over relationships. We also dig into the RVU treadmill and what it does to quality, continuity, and professional confidence. If primary care can't get paid for time spent on prevention, lifestyle change, and complex decision-making, the incentives push referrals and volume. That has downstream effects for patients who struggle to see their own doctor, get routed to urgent care, or wait months to see a specialist. Access becomes the product, not just the outcome. From there, we explore concierge medicine and what “high-touch” care really means, including Dr. Albers' move into MD Squared and why a small patient panel can restore the core promise of primary care: access, advocacy, and a clinician who actually knows you. We don't ignore the hard question either, whether concierge and direct primary care models can scale during a national primary care shortage. We close with concrete advice for young doctors, health systems considering employment models, and patients who want to choose a PCP wisely, plus where AI in healthcare may reduce administrative burden soon. If you found this helpful, subscribe, share the show with a friend, and leave a review so more people can find these conversations. What's the biggest barrier you've faced getting timely primary care?Support the showEngage the conversation on Substack at The Common Bridge!

More than half of IVF patients never complete treatment. Stress, finances, and relationship strain may play a role, but are fertility workflows optimized for cycles completed over families built also to blame?In this episode, leaders from Inception Fertility share how they're using technology, workflow design, and operational strategy to improve the patient journey from first inquiry through graduation.What Inception uncovered by integrating their EMR with SalesforceInsights into no-shows and cancellations from patient data analysisWorkflow improvements being implemented across staff and physiciansHow to evaluate which solutions can scale network-wideThe build vs. buy debate around automation & moreHow much friction still exists in your patient journey, and where could better systems make the biggest difference?

https://www.contrast-connect.com/blog-post/remote-contrast-coverage-workflow-integration-scheduling-emr-best-practicesLearn how EMR integration transforms remote contrast supervision into a CMS-compliant process. From timestamped audit trails to real-time patient data access, discover what radiology administrators need to comply with virtual supervision rules. ContrastConnect City: Las Vegas Address: Las vegas Website: https://www.contrast-connect.com/

Summer brings sunshine, ballparks, and hot dogs. But in the treatment room, it often brings a noticeable shift in business rhythm. In this episode of ASCP Esty Talk, Maggie and Ella explore seasonality in the esthetics industry, asking whether summer is truly a slowdown or just a shift in client behavior. Using a lighthearted hot-dog stand analogy, your hosts unpack timing, demand, and the opportunity that summer brings. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk   Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire.  About Ella Cressman:  Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry.   Connect with Ella Cressman:  Website: www.hhpcollective.com  LinkedIn: linkedin.com/in/ella-cressman-62aa46a    About Maggie Staszcuk:  Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers.   Connect with Maggie Staszcuk:  P: 800.789.0411 EXT 1636  E: MStaszcuk@ascpskincare.com    About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician  Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy   TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens.  TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin.  Website: https://tizoskin.com/  Facebook: @tizoskin  Pinterest: @tizoskin  Instagram: @tizoskin  YouTube: @tizoskin     GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details.   Face Reality is an award-winning, professional acne brand trusted by thousands of providers. Its clinically tested products, customizable protocols, and provider product training deliver life-changing results across all skin types—empowering professionals to confidently clear even the most stubborn acne. Plus, when you enroll, your $800 certification comes back to you as $800 off your opening order* after completion. *$800 discount code valid on one product order of $1,200 or more. Valid for 30 days after completion of certification. Must enter code at checkout. Offer subject to change.   https://facerealityskincare.com/pages/certification-training Social (TikTok, IG, Facebook): https://www.instagram.com/facerealityskincare/ https://tiktok.com/@facerealityskincare https://www.facebook.com/facerealityskincare   About Associated Skin Care Professionals (ASCP):    Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member.  Connect with ASCP:  Website: www.ascpskincare.com  Email: getconnected@ascpskincare.com  Phone: 800-789-0411  Facebook: facebook.com/ASCPskincare  Instagram: @ascpskincare 

Auditors, coders, billers, and even physicians often find themselves searching through pages of documentation trying to answer one basic question: what was actually evaluated, managed, and medically necessary during a single patient visit? With note bloat from copied and pasted EMR documentation and pulled-forward notes, it has become increasingly difficult to determine what actually happened “today.” In this episode of the CodeCast Podcast, Terry breaks down this compliance challenge and explains how providers can better manage documentation to ensure accuracy, clarity, and compliance. Subscribe and Listen Find all of Terry’s official links in one place: https://www.terryfletcher.net/links The post Note Bloat Is an Auditor's Nightmare appeared first on Terry Fletcher Consulting, Inc..

Has your clinic adopted AI for documentation yet? If not (or if so!) check out this episode to learn about how it can transform your time and allow you to do your job unfettered. Hosts Erin Gallardo, PT, DPT, NCS and Claire McLean, PT, DPT, NCS interview Sparky instructor Jamie Haines, PT, DScPT, NCS about how AI-powered documentation is transforming her life in the clinic, and how without it she would not have returned to the clinic after being in academia. Neuro physical therapists have long struggled to balance hands-on care with time-consuming paperwork. In this conversation, Jamie, a PT of over 30 years, who would not call herself "techy" shares how using an AI scribe layered onto her EMR has been a true game changer after returning to full-time clinical work. By wearing a microphone and letting the system transcribe and organize her notes, Jamie can stay fully present with patients, capture richer and more accurate subjectives, and generate skilled, compliant documentation in just a few minutes. Over time, the AI learns her common tests, goals, and language, even translating lay terms into professional wording and clearly articulating clinical decision-making. While some clinicians are initially hesitant to learn a new system, Jamie's experience highlights how AI can reduce burnout, improve audit readiness, and finally let therapists do what they do best—focus on creative, high-quality care—without being buried by documentation. You'll get tips for teaching it how to write things the way you want and what to do if your administrators are reluctant to get it for your clinic.   Let us know which system you're using and whether or not you love it! Send us a DM @neurocollaborative on IG

High reliability organizations (HROs) reduce patient harm through frontline input, shared accountability, and collaboration in high-stakes clinical settings. Anand Iyer, M.D., associate chief medical officer, explains how he helped UAB meet HRO principles via a multidisciplinary titration task force focused on ICU medication safety. Learn how frontline feedback, simulation testing, EMR enhancements, and shared mental models helped reduce variability.

In this episode of the Healthy Wealthy & Smart Podcast, Dr. Karen Litzy, PT, DPT, welcomes Dr. Minal Patel and Brijraj Bhuptani of Spry Therapeutics. We explore how AI is transforming clinical workflows, documentation, and patient care in physical therapy. We cut through the hype to understand what responsible AI integration really means for clinicians and practice owners.   Key topics   The origins of Spry and the real-world problems AI aims to solve in healthcare How AI-powered documentation like Spry's Scribe tool works in practice The importance of transparency, data security, and reliability in healthcare AI Balancing customization and standardization with AI tools The role of AI in addressing clinician burnout and administrative burden Future pathways: AI's potential to standardize workflows while respecting individual practice styles Practical steps for clinicians and practice owners to start exploring AI in their clinics Evolving perceptions of AI's impact on human interaction and empathy in therapy   Timestamps   00:00 - Introduction to AI in clinics and why it matters 02:16 - The story behind Spry's inception and industry pain points 04:44 - How COVID accelerated the need for smarter workflows 09:11 - Overcoming practice ownership inertia toward new technology 12:06 - The role of AI-powered documentation and clinician workflows 18:15 - How Spry's AI listens and transcribes in real-time during therapy 24:09 - Protecting note integrity and avoiding homogenized documentation 27:51 - The impact of admin overload on clinician burnout and patient trust 36:17 - Building trust in AI with transparency and data access 40:48 - The future of AI: opportunities and responsibilities for practice owners 43:20 - Responsible AI and industry responsibility for ethical tech deployment 47:40 - Clarifying probabilistic AI and ensuring reliable clinical outputs 48:43 - Lightning round: quick takes on practice management and AI mindset 55:09 - How to connect with the experts and learn more about Spry   Resources & Links Spry Brij Bhutani - LinkedIn Dr Minal Patel - LinkedIn AI-powered documentation in healthcare: a look at Spry's approach   More About Dr. Patel: Dr. Minal Patel PT, DPT, OCS is a seasoned Physical Therapist with over 17 years of clinical and non-clinical expertise. She has held pivotal roles within rehab organizations including leadership and innovation for both in-person and digital services. Dr. Patel holds a Doctor of Physical Therapy from Midwestern University, and is an Orthopedic Certified Specialist. As Director of Clinical Solutions at SPRY, Dr. Patel leads the development and implementation of innovative care strategies that bridge the gap between clinical excellence and operational efficiency. With a deep background in physical therapy and healthcare operations, Dr. Patel brings a clinician-first perspective to building solutions that streamline workflows, optimize patient outcomes, and enhance revenue cycle performance. At SPRY, Dr. Patel works closely with product, engineering, and customer success teams to ensure the platform supports the real-world needs of outpatient therapy practices. Their work focuses on translating clinical insight into scalable technology—empowering providers to deliver high-quality care while navigating complex payer and compliance environments. Prior to joining SPRY, Dr. Patel held leadership roles in multi-site rehab networks and has been instrumental in driving clinical innovation, EMR optimization, and value-based care initiatives. She is passionate about elevating the role of therapists in the broader healthcare ecosystem through data-driven, patient-centered tools. More About Brijraj: Brijraj (Vaghani) Bhuptani is co-founder and chief executive officer of SPRY Therapeutics, Inc., inventor of rehab therapy's first fully integrated, AI-powered EMR. As CEO, Brij drives company and product strategy as he leads the organization in the commercialization of rehab therapy's only AI-first software platform. Before SPRY, Brij co-founded and served as chief executive officer of Birds Eye Systems, the creator of major mass transit platform Ridlr. This enterprise was acquired by Ola, one of the world's largest ride-hailing companies, where Brij then served as chief technology officer. Prior to Birds Eye Systems, Brij applied his engineering background to solving some of the most pressing technology concerns facing large media and wireless firms, including Qualcomm and Sears India. For more information on SPRY, visit www.sprypt.com, and follow the company on LinkedIn Jane Sponsorship Information: Book a one-on-one demo here Mention the code LITZY1MO for a free month   Follow Dr. Karen Litzy on Social Media: Karen's Instagram Karen's LinkedIn   Subscribe to Healthy, Wealthy & Smart: YouTube Website Apple Podcast Spotify SoundCloud Stitcher iHeart Radio

SummaryIn this episode of The Compliance Guy, Sean Weiss and Terry Fletcher discuss various compliance issues related to audits, medical necessity, and the importance of thorough documentation in healthcare. They engage in a role play to illustrate common pitfalls in audits, emphasizing the need for physicians to conduct appropriate examinations and maintain accurate records. The conversation also touches on the impact of electronic medical records (EMR) and artificial intelligence (AI) on healthcare practices, highlighting the risks of relying on outdated or incorrect information. The episode concludes with a call for healthcare providers to take responsibility for their documentation and patient care.TakeawaysAudits often reveal common sense oversights in healthcare practices.Physicians must understand the difference between hospital-based and private practice standards.Medical necessity is crucial for justifying patient evaluations and management services.Technicalities in documentation should not overshadow clinical responsibilities.Inaccurate or outdated information in EMRs can lead to significant risks in patient care.Providers should not rely on loopholes in guidelines to justify their actions.The importance of a medically appropriate history and examination cannot be overstated.Documentation should reflect current patient status, not historical data.AI and EMR systems can exacerbate existing documentation issues if not managed properly.Healthcare providers must prioritize accuracy and thoroughness in patient evaluations.

"Favorite Things" is back! In this episode of ASCP Esty Talk, Ella and Maggie share the treatment-room staples they're currently loving. From multitasking skin care and collagen-supporting formulas to pro-level devices and regenerative innovations, they break down what's working, why it stands out, and how it can elevate both services and at-home routines. Plus, you'll have a chance to win some of their favorite things. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk   Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire.  Product Links: Dermaflash Website: Dermaflash Products: Dermaflash Cool & Dermaflash Pro   Viktoria DeAnn Website: Viktoria DeAnn Products: Pepti Eye Serum & VIO Hydra Firm Eye Cream   FarmHouse Fresh Website: FarmHouse Fresh Product: Full Moon Dip   IMAGE Website: IMAGE Product: Vol.U.Lift   Pevonia Website: Pevonia Product: Phyto-gel Cleanser   Osmosis Website: Osmosis (TriFusion Skin Ritual)   About Ella Cressman:  Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry.   Connect with Ella Cressman:  Website: www.hhpcollective.com  LinkedIn: linkedin.com/in/ella-cressman-62aa46a    About Maggie Staszcuk:  Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers.   Connect with Maggie Staszcuk:  P: 800.789.0411 EXT 1636  E: MStaszcuk@ascpskincare.com    About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician  Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy   TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens.  TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin.  Website: https://tizoskin.com/  Facebook: @tizoskin  Pinterest: @tizoskin  Instagram: @tizoskin  YouTube: @tizoskin     GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ascp for more details.   About Associated Skin Care Professionals (ASCP):    Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member.  Connect with ASCP:  Website: www.ascpskincare.com  Email: getconnected@ascpskincare.com  Phone: 800-789-0411  Facebook: facebook.com/ASCPskincare  Instagram: @ascpskincare 

Healthcare organizations often invest heavily in marketing—but struggle to convert that demand into patient care due to disconnected systems and siloed teams. In this episode, Stewart Gandolf is joined by Nicole Vafadari, Founder of Doret Consulting, to explore how misalignment between marketing, operations, and IT creates friction in the patient journey—and what it takes to fix it. From call center inefficiencies and EMR limitations to the role of data in driving change, they share practical strategies for improving patient access, increasing conversion, and turning these traditionally siloed teams into true collaborators.

Send us Fan MailHospice has always been about people, but the future of hospice will increasingly be shaped by data—and that shift is both exciting and unsettling.In Part Two of The Future of Hospice: How HOPE Will Transform Reimbursement & Care, Raianne Melton and Andrea Hale unpack how the HOPE tool could redefine hospice reimbursement, value-based care, and quality measurement across CMS, Medicare Advantage, and health systems. The conversation explores where hospice measurement may be heading—from symptom impact scoring and burdensome discharges to acuity tracking, HUV utilization, and the growing importance of consistent documentation and actionable clinical data.The episode also focuses on what hospice leaders can do now to prepare: improving point-of-care documentation, simplifying EMR workflows, leveraging real-time analytics, and exploring AI-powered ambient listening to reduce clinician burden while preserving compassionate care. Ultimately, this conversation is about helping hospice organizations prove their value with measurable outcomes while staying true to the mission that defines hospice care.This episode offers practical insights for hospice executives, nonprofit healthcare leaders, clinicians, and anyone navigating the evolving landscape of end-of-life care.Guest:Andrea Hale, CEO of Valley Hospice Raianne Melton, Director of Clinical Services of Professional Services for AxxessHost:Chris Comeaux, President / CEO of TELEIOS and author of The Anatomy of LeadershipThe Anatomy of Leadership podcast explores the art and science of leadership through candid, insightful conversations with thought leaders, innovators, and change-makers from a variety of industries. Hosted by Chris Comeaux, each episode dives into the mindsets, habits, and strategies that empower leaders to thrive in complex, fast-changing environments. With topics ranging from organizational culture and emotional intelligence to navigating disruption and inspiring teams, the show blends real-world stories with practical takeaways. The goal is simple yet ambitious: to equip leaders at every level with the tools, perspectives, and inspiration they need to lead with vision, empathy, and impact.https://www.teleioscn.org/anatomy-of-leadership

Hospice has always been about people, but the future of hospice will increasingly be shaped by data—and that shift is both exciting and unsettling.In Part Two of The Future of Hospice: How HOPE Will Transform Reimbursement & Care, Raianne Melton and Andrea Hale unpack how the HOPE tool could redefine hospice reimbursement, value-based care, and quality measurement across CMS, Medicare Advantage, and health systems. The conversation explores where hospice measurement may be heading—from symptom impact scoring and burdensome discharges to acuity tracking, HUV utilization, and the growing importance of consistent documentation and actionable clinical data.The episode also focuses on what hospice leaders can do now to prepare: improving point-of-care documentation, simplifying EMR workflows, leveraging real-time analytics, and exploring AI-powered ambient listening to reduce clinician burden while preserving compassionate care. Ultimately, this conversation is about helping hospice organizations prove their value with measurable outcomes while staying true to the mission that defines hospice care.This episode offers practical insights for hospice executives, nonprofit healthcare leaders, clinicians, and anyone navigating the evolving landscape of end-of-life care.Guest:Andrea Hale, CEO of Valley Hospice Raianne Melton, Director of Clinical Services of Professional Services for AxxessHost:Chris Comeaux, President / CEO of TELEIOS and author of The Anatomy of LeadershipTeleios Collaborative Network   /   https://www.teleioscn.org/tcntalkspodcast

Tim Elliott is the CEO of Navvis, a value-based enablement company that works with health systems, health plans, physician groups, and employers to drive performance under value-based agreements. Navvis takes a cross-continuum view of care — supporting patients before, during, and after the physician visit — and operates across the full spectrum of payment models, from full-risk MA and MSSP ACOs to bundled payments, TEAMS, and CJR. Tim's core conviction is that physicians are the linchpin of any sustainable change in value-based care, and that the "last mile" of transformation is change management — not technology. Navvis doesn't show up with a blank piece of paper or a mandatory platform; they bring a point of view on what world-class looks like and engage physicians in the refinement and rollout.We discuss:What AI consistently misses in value-based care — and why "human in the loop" needs to be on steroids in healthcare, not just a check on the modelHow to recognize when a health system is rolling tools out faster than clinicians can absorb them — and why bottom-up physician demand is reshaping the AI rollout playbookThe real difference between a care model physicians co-designed and one that was handed to them — and how Navvis approaches refinement vs. a blank-paper exerciseWhat surprises health systems most when they move into real downside risk for the first time — the misalignment between contract incentives and operational behaviorWhy "two standards of care" is the wrong frame for value-based vs. fee-for-service patients — and what the EMR needs to recognize at the point of encounterThe alignment problem at the executive and physician level that quietly kills downside-risk contracts before the year is outThe lesson Tim hopes the industry finally learns 20 years from now — why the 3-5% of patients driving 60-80% of cost are the unfinished work of this eraWho Navvis is built for, and why their model is to optimize existing technology rather than force a 12-to-18-month rip-and-replace— Brought to you by: Sage Growth Partners — Value-focused strategy and marketing for growth-driven healthcare organizations. — Where to find Jared: • X: https://x.com/jaredstaylor • LinkedIn: https://www.linkedin.com/in/jaredstaylor/

Curious if your EMR frustrations could actually lead to a new career path? This episode might spark something unexpected. In this episode, I'm joined by Dr. Jonathan Komar, a physician who turned his curiosity about improving electronic medical records into a dynamic career in clinical informatics. What started as building templates and optimizing workflows in his own practice evolved into consulting, leadership, and system-wide impact across multiple clinics. Dr. Komar shares how physicians can explore informatics without leaving clinical work, the wide range of roles available, and why your frustrations with inefficient systems might actually be pointing you toward an exciting new direction. In this episode we're talking about: What clinical informatics is and the many directions it can take How to recognize early signs that informatics might be a good fit Simple ways to get involved, including becoming a "super user" How to build experience and credibility without formal certification Different career paths including consulting, training, and product development Opportunities to earn income through side gigs and part-time roles Why physician input is critical in shaping the future of healthcare technology Links for this episode: Dr. Jonathan Komar - LinkedIn Profile Episode #55: How About a Job Improving the EMR? Episode #65: Opportunities in Digital Health – Catch the Wave Episode #88: Find a New Career Direction by Solving a Problem Episode #129: Healthcare Informatics 101: Exciting Roles for Physicians in a Growing Field LinkedIn for Physicians Course - If you'd like to learn how to customize your LinkedIn profile to make it stand out to recruiters, this course walks you through all the steps with short, actionable videos and cheat sheets for each lesson. This course takes the guesswork out of using LinkedIn! Plus Earn up to 3 Category 1 CME credits ⭐ If you would like a sneak peek inside either the course before enrolling or have any questions, just email us at team@doctorscrossing.com. We're happy to give you a closer look. You can find the show notes for this episode and more information by clicking here: www.doctorscrossing.com/episode247 Thank you for listening!

What if your new patient visit didn't start with a 200-page ER record dump, scattered portal logins, and a patient saying "I think mom had some kind of cancer"? In this episode of My DPC Story, Dr. Maryal Concepcion sits down with Anna Smith, RN, MPH, CEO of Vivid Vault Health Solutions, to talk about a patient-owned, multi-generational health navigation platform built to strengthen the physician-patient relationship, not replace it.Anna shares her realization that healthcare collects massive amounts of data but rarely puts it in patients' hands in a way they can actually use. That moment became Vivid Vault, a bootstrapped, non-VC, non-PE-funded platform designed to help families consolidate records across generations so DPC physicians can finally practice with the comprehensive, portable patient story we've always needed. Big Trees MD is an early adopter, and Dr. Concepcion walks through exactly why.If you want to give your patients a comprehensive, portable, patient-owned record system without adding another six-figure EMR to your stack, book a leadership call at vividvaulthealth.org or email together@vividvaulthealth.org. Download the Vivid Vault app in the Apple Store starting April 22. If this episode moved you, leave a five-star review on Apple Podcasts.What You'll LearnWhy fragmented records cost DPC physicians time, accuracy, and patient retention. How Vivid Vault works as a health navigator, not a new EMR or added workflow. Why multi-generational, family-linked records matter, and how permissions, proxies, and minors are handled. How PROMIS assessments give physicians insight between visits. How wearable data (Apple Health, Oura, WHOOP, Garmin, Dexcom soon) is timestamped and clinically usable. Why patient-owned data is non-negotiable and what happens if a patient leaves your practice or the platform. How LLM-assisted review surfaces what matters in a 200-page ER packet without replacing clinical judgment. Why B2C with a DPC practice discount keeps the financial burden off clinics.About Our GuestAnna Smith, RN, MPH, is the CEO and founder of Vivid Vault Health Solutions, a Colorado-based, bootstrapped health navigation platform. Her background spans bedside nursing, public health, medical records administration in cardiology, and patient advocacy. She is a mother of three and builds alongside a leadership team whose lived experience, including parenting a heart transplant recipient, shapes every design decision.ResourcesFind the Vivid Vault app in the Apple App store today!Website: vividvaulthealth.org (scroll to bottom right and click "Schedule with Leadership") Email: together@vividvaulthealth.org Connect with My DPC StoryStart Here page for every stage of your DPC journey: mydpcstory.comSupport the showGET your FREE MONTHLY BUSINESS TOOL DOWNLOADBecome A My DPC Story PATREON MEMBER! SPONSOR THE PODMy DPC Story VOICEMAIL! DPC SWAG!FACEBOOK * INSTAGRAM * LinkedIn * TWITTER * TIKTOK * YouTube

Being the driver of the appointment is about shifting from simply performing services to intentionally guiding the client experience with confidence, clarity, and presence. In this episode of ASCP Esty Talk, Maggie and Ella are joined by guest Claudia Wyatt, an "enthusiasm igniter" and "self-doubt eraser", to explore what it means to lead the appointment, elevate client interactions, and take ownership of the treatment room experience. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk   Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire.  About Claudia Wyatt: Claudia Wyatt is a confidence and leadership coach, international speaker, and founder of Claudia Wyatt Coaching LLC. With over 25 years in the spa industry, she began as a makeup artist and esthetician and advanced into executive leadership, becoming a pioneer in esthetics education in her region. Claudia now helps individuals and teams overcome self-doubt, communicate with confidence, and lead with purpose through her signature Walkabout Method™. Her work is rooted in real industry experience and personal resilience, bringing authenticity and energy to every stage. Recognized as a top leadership coach in 2025, she is passionate about empowering others to trust themselves, step into their voice, and create meaningful impact. Connect with Claudia: Website: claudiawyatt.com About Ella Cressman:  Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry.   Connect with Ella Cressman:  Website: www.hhpcollective.com  LinkedIn: linkedin.com/in/ella-cressman-62aa46a    About Maggie Staszcuk:  Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers.   Connect with Maggie Staszcuk:  P: 800.789.0411 EXT 1636  E: MStaszcuk@ascpskincare.com    About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician  Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy   TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens.  TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin.  Website: https://tizoskin.com/  Facebook: @tizoskin  Pinterest: @tizoskin  Instagram: @tizoskin  YouTube: @tizoskin     GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit glossgenius.com/ascp for more details.   About Associated Skin Care Professionals (ASCP):    Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member.  Connect with ASCP:  Website: www.ascpskincare.com  Email: getconnected@ascpskincare.com  Phone: 800-789-0411  Facebook: facebook.com/ASCPskincare  Instagram: @ascpskincare   

Big news in sunscreen regulation: For the first time since 1999, the US is seeing a new active ingredient approved, BEMT (Bemotrizinol), signaling an important shift in how sunscreens are formulated. In this episode of ASCP Esty Talk, Maggie and Ella discuss what FDA regulation of OTC sunscreens means, why new UV filters are significant, and how these changes impact both formulation and client education in the treatment room. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk   Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire.  About Ella Cressman:  Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman:  Website: www.hhpcollective.com  LinkedIn: linkedin.com/in/ella-cressman-62aa46a    About Maggie Staszcuk:  Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers.   Connect with Maggie Staszcuk:  P: 800.789.0411 EXT 1636  E: MStaszcuk@ascpskincare.com    About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician  Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy   TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens.  TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin.  Website: https://tizoskin.com/  Facebook: @tizoskin  Pinterest: @tizoskin  Instagram: @tizoskin  YouTube: @tizoskin     GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ for more details.   About Associated Skin Care Professionals (ASCP):    Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member.  Connect with ASCP:  Website: www.ascpskincare.com  Email: getconnected@ascpskincare.com  Phone: 800-789-0411  Facebook: facebook.com/ASCPskincare  Instagram: @ascpskincare 

Send us Fan MailWe talk with Arlene Gillis about how prosthetics and orthotics education is evolving and what it takes to train clinicians who can thrive in modern practice. We dig into hands-on fabrication, residency redesign, and the workforce pipeline that clinics need to keep patient care strong. • Arlene's path into prosthetics and orthotics through patient translation and a life-changing fitting • How becoming an educator requires a new skill set beyond clinical training • What the move to master's level O&P education changes for standards, scope, and credibility • Why hands-on fabrication time still matters even in digital and 3D printing workflows • Traditional residency versus embedded residency and how mentorship can continue after graduation • Who today's O&P students are and how goals shift by background and generation • Work-life balance, debt pressure, and why some young clinicians leave for higher-paying roles • Business skills employers want most including coding, front office process, and cost awareness • Digital workflow training including scanning, CAD, carvers, 3D printers, and EMR exposure • Care extenders as a clinic model to improve access, speed, and workforce capacity Special thanks to Advanced 3D for sponsoring this episode.Support the show

Prior authorization is now a bot‑to‑bot conversation waiting to happen. The only thing missing is the interoperability standard.In this episode of Tech It to the Limit, former co-host Sarah Harper returns as the show's first guest in its bold new format, making the case for going analog in a hyper connected world. She explores how the constant presence of screens, notifications, and digital noise has quietly become a wellness problem, not just for patients, but for caregivers and designers alike. Drawing from her own life audit, her kids' tin can phone, and the growing cultural backlash against smartphones, she argues that the health tech industry must design for unplugging just as intentionally as it designs for engagement. The conversation challenges builders and clinicians to ask a harder question: is the technology we're adding actually improving lives, or just adding to the noise?Then, recorded live at HLTH in Los Angeles, Elliott sits down with Dr. Anil Jain, Chief Innovation Officer at Innovaccer, for a candid conversation on what autonomous healthcare actually looks like in practice. Drawing from his time at IBM Watson Health and years leading large scale health system transformation, Dr. Jain unpacks why AI for the sake of AI has never been the right message, how data quality remains the unglamorous prerequisite to everything, and why the EMR rollout is a cautionary tale worth revisiting. He also shares what Innovaccer is building right now, from AI powered heart failure management to prior authorization automation, and makes the case that AI orchestration is the next great interoperability challenge.Tune in to hear why the future of health technology may depend equally on knowing when to unplug and when to automate, and why both require the same thing: designing with real people at the center..In this episode:[00:00] Introduction[01:21] Welcoming back Sarah Harper[03:55] Going analog in a digital world[07:02] Analog trends in pop culture[20:00] Sponsored skit: Parent Trap AI[22:34] Introducing Dr. Anil Jain[27:57] The importance of data quality in AI[33:51] Designing empathy into AI[36:22] The vision for autonomous healthcare[43:45] Innovator's real-world solutions[47:03] The future of prior authorization[49:50] Advice for digital health founders[51:01] Episode wrap-up Resources:Tech It To The Limit PodcastWebsite Apple PodcastSarah HarperLinkedIn -https://www.linkedin.com/in/sarahbethharperDr. Anil JainLinkedIn -https://www.linkedin.com/in/aniljainmd/Innovaccer: https://innovaccer.com/Elliott WilsonLinkedIn - https://www.linkedin.com/in/matthewelliottwilson

The skin doesn't just need hydration and protection—it needs energy to repair, regulate, and function optimally. At the center of that energy system is NAD+ (nicotinamide adenine dinucleotide), a coenzyme essential for cellular metabolism, which naturally declines with age and stress. In this episode of ASCP Esty Talk, Maggie and Ella explore NAD+, its role in skin energy and repair, and how niacinamide supports NAD+ production, connecting cellular function to visible skin health. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk   Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire.  About Ella Cressman:  Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry. Connect with Ella Cressman:  Website: www.hhpcollective.com  LinkedIn: linkedin.com/in/ella-cressman-62aa46a  About Maggie Staszcuk:  Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk:  P: 800.789.0411 EXT 1636  E: MStaszcuk@ascpskincare.com    About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician  Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy   TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens.  TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin.  Website: https://tizoskin.com/  Facebook: @tizoskin  Pinterest: @tizoskin  Instagram: @tizoskin  YouTube: @tizoskin     GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ for more details.   About Associated Skin Care Professionals (ASCP):    Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member.  Connect with ASCP: Website: www.ascpskincare.com  Email: getconnected@ascpskincare.com  Phone: 800-789-0411  Facebook: facebook.com/ASCPskincare  Instagram: @ascpskincare   

Send us Fan MailToday we're talking about something that is hiding in plain sight in almost every practice I work with—and that is your data. Because here's the truth: most practices are sitting on a goldmine of data inside their EMR and practice management system… but very few are actually using it to make better business decisions.You've got reports. You've got dashboards. You've got numbers. But if you're like most physicians and practice leaders, you're still asking: what does this actually mean, what am I supposed to do with this, and why do I feel like I'm drowning in information but still guessing on decisions?If that sounds familiar, you're not alone—and you're not behind. You just haven't been given the right framework yet. So today, I'm going to walk you through what business intelligence actually means in a medical practice, why most practices don't fully use their data, why having the right analyst can completely change your trajectory, and three very practical ways you can start using your data to make better decisions starting now.Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visit Jill's company, Health e Practices' website: https://healtheps.com/ Subscribe to our newsletter, Health e Connections: https://share.hsforms.com/1FMup6xLPSpeA8hB77caYQwd32sx?hsCtaAttrib=171926995377 Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Promo pricing available now: https://education.healtheps.com/offers/Ry3zfLYp/checkout?coupon_code=PHYSEDGE3000 Purchase your copy of Jill's book here: Physician Heal Thy Financial Self Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/ Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig's website to book your Once in a Lifetime music experience Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/    

For the 113th episode of the CIO podcast hosted by Healthcare IT Today, we are joined by Nitin Agarwal, Chief Information Officer at Wayne Memorial Hospital, to talk about balancing hospital operational needs with technology and innovation! We kick this episode off with one of the biggest technologies in healthcare right now – AI. Agarwal shares where and how he sees AI currently benefiting his organization. Then we discuss how to approach AI as it evolves so quickly. Next, we take a look at Agarwal’s approach with implementation to learn more about how he chooses what to implement. With hundreds of solutions out there, how does he decide among them, and why not go with just one nice AI platform?  We then transition over to innovation by discussing whether Agarwal views his EMR and ERP platforms as an approach to innovation or a challenge to innovation. Next, we get Agarwal’s perspective on healthcare interoperability. We dive deep to see where interoperability is helping his organization and what areas it should be in that it’s not. Next, we get into the big question of the episode – how do CIOs balance hospital operational needs with technology and innovation? Then we learn more about the challenges Agarwal is facing, that aren’t getting enough acknowledgment. We then conclude this episode with Agarwal passing along the best piece of advice he’s been given in his career. Here’s a look at the questions and topics we discuss in this episode: Where and how do you see AI benefiting your organization? How are you approaching it as it evolves so quickly? What’s your approach to choosing what to implement with hundreds of solutions out there, and not just one nice AI platform? Do you see your EMR and ERP platforms as your approach to innovation, or do you see them as a challenge to innovation? Why? What’s your perspective on healthcare interoperability? Where is it helping your organization, and where is it not happening that you’d like it to happen? How do you, as a CIO, balance the needs of hospital operations with technology and innovation? What’s a challenge you face that not enough people are acknowledging? What’s the best piece of advice you’ve been given in your career? Now, without further ado, we’re excited to share with you the next episode of the CIO Podcast by Healthcare IT Today. We release a new CIO Podcast every ~2 weeks. You can also subscribe to the Healthcare IT Today podcast on any of the following platforms: NOTE: We’ll be updating the links below as the various podcasting platforms approve the new podcast.  Check back soon to be able to subscribe on your favorite podcast application. Apple Podcasts Google Podcasts Stitcher Podcast Radio TuneIn Spotify iHeartRadio Amazon Music Thanks for listening to the CIO Podcast on Healthcare IT Today and if you enjoy the content we’re sharing, please rate the podcast on your favorite podcasting platform. Along with the popular podcasting platforms above, you can Subscribe to Healthcare IT Today on YouTube.  Plus, all of the audio and video versions will be made available to stream on HealthcareITToday.com. We’d love to hear what you think of the podcast and if there are other healthcare CIO you’d like to see us have on the program. Feel free to share your thoughts and perspectives in the comments of this post with @techguy on Twitter, or privately on our Contact Us page. We appreciate you listening! Listen to the Latest Episodes

Join Dr. Jay and Brad as they interview the co-founder of Prompt Health, Mike Dwyer.Prompt Health is an AI-powered, all-in-one platform for rehab therapy practices (physical therapy, occupational therapy, chiropractic) that connects EMR, scheduling, billing, and patient engagement. It optimizes clinic operations by automating documentation, reducing administrative tasks with AI, and improving revenue cycle management.Mike had been in treatment for months with limited visibility into his success. Through conversations with his best friend, Adam, they identified an opportunity. Prompt's primary goal was to provide patients with outcome visibility. In the process, a larger problem became clear. Every clinic needed 6+ pieces of software just to run.Mike and Adam tabled their primary goal of outcome visibility to solve the larger issue, “empowering clinics with one unified solution to practice management”. Once that existed, providing patients with what they desired would be achievable. In 2017 they started building a team that would take on this ambitious goal. Through the right combination of opportunity, determination, expertise, and a little bit of luck, Prompt has become a game-changing solution for the outpatient rehab space.To connect with Mike, visit his website at prompthealth.com or check out his LinkedIn @Mike Dwyer.

Japanese skin care is often associated with minimalism, ritual, and a skin-first philosophy. But what's commonly marketed today is often a simplified Western interpretation of a much deeper cultural approach. In this episode of ASCP Esty Talk, Maggie and Ella explore what Japanese skin care truly is, how it became popular globally, and how it compares to Western and Korean skin care philosophies centered on correction, innovation, and long-term skin balance. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk   Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire.  About Ella Cressman:  Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry.   Connect with Ella Cressman:  Website: www.hhpcollective.com  LinkedIn: linkedin.com/in/ella-cressman-62aa46a    About Maggie Staszcuk:  Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers.   Connect with Maggie Staszcuk:  P: 800.789.0411 EXT 1636  E: MStaszcuk@ascpskincare.com    About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician  Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy   TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens.  TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin.  Website: https://tizoskin.com/  Facebook: @tizoskin  Pinterest: @tizoskin  Instagram: @tizoskin  YouTube: @tizoskin     GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ for more details.   About Associated Skin Care Professionals (ASCP):    Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member.  Connect with ASCP:  Website: www.ascpskincare.com  Email: getconnected@ascpskincare.com  Phone: 800-789-0411  Facebook: facebook.com/ASCPskincare  Instagram: @ascpskincare   

What do EMFs and EMRs have to do with ADHD? Find out in this Soaring Child podcast interview. Dana Kay sits down with Beverly Jensen, Ph.D., to unpack the hidden impact of electromagnetic radiation (EMR) from everyday devices like phones, Wi-Fi, tablets, and baby monitors. Beverly shares how this constant, invisible exposure may be affecting children's developing brains, nervous systems, sleep, and behavior, often without parents realizing it. Together, they explore the science behind EMFs (electromagnetic fields), including emerging research showing potential effects on neurodevelopment, even at levels far below current safety standards. Beverly also explains why children are more vulnerable, how modern homes have become "hotbeds" of exposure, and why this conversation isn't more widely discussed. Most importantly, this episode gives parents practical, doable steps they can start today. From simple changes like turning off Wi-Fi at night to creating device-free spaces in your home, you'll walk away feeling empowered, not overwhelmed. LINKS MENTIONED IN THE SHOW https://www.kidsandemf.com/ https://www.10millionmoms.org   KEY TAKEAWAYS [00:01] Invisible environmental exposures affecting children's brains [04:43] EMRs defined as invisible pollution [09:07] Devices emitting radiation and human electrical systems [11:06] Impact on nervous system, brain, and sleep [15:58] Yale study on neurodevelopment and EMR exposure [16:58] Bluetooth vs Wi-Fi radiation comparison [23:40] Screen use and parenting challenges [31:02] Router as primary source of exposure [33:26] Number of EMF-emitting devices in homes [36:11] Creating a device-free "communication center" [39:00] Small steps create meaningful long-term change MEMORABLE MOMENTS "There's something affecting your child's brain that you can't see…" "It is a pollutant that we can't see…"  "If a device sends radio signals… it's dangerous." "We are all electrical beings." "It affects the nervous system… the brain and the heart." "It interfered with the neurodevelopment…" "Bluetooth is seven times the amount of radiation as Wi-Fi." "The industry calls it the 'shut up toy.'" "The router is usually the most consistently… emitter."  "It's going to be up to the moms to change this."  DANA KAY RESOURCES

Beauty consumer behavior is shifting, and what happens in mass and prestige retail impacts your treatment room and retail shelves. Trends in 2026 include skin care's rebound, fragrance growth, and how clients are spending strategically rather than abandoning professional services. In this episode of ASCP Esty Talk, Maggie and Ella discuss what these insights mean for client behavior, retail strategy, and growing your practice. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk   Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire.  About Ella Cressman:  Ella Cressman is a licensed esthetician, certified organic formulator, and business owner with more than 20 years of experience in corrective skin care. Known as an "ingredient junkie" and industry cheerleader, she empowers professionals to think beyond products and develop a deeper understanding of skin function and formulation. In addition to her practice, Cressman is the founder of the HHP Collective, a practitioner-led community focused on strengthening clinical reasoning and advancing professional growth within the esthetics industry.   Connect with Ella Cressman:  Website: www.hhpcollective.com  LinkedIn: linkedin.com/in/ella-cressman-62aa46a    About Maggie Staszcuk:  Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers.   Connect with Maggie Staszcuk:  P: 800.789.0411 EXT 1636  E: MStaszcuk@ascpskincare.com    About our Sponsors: Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician  Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy   TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens.  TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin.  Website: https://tizoskin.com/  Facebook: @tizoskin  Pinterest: @tizoskin  Instagram: @tizoskin  YouTube: @tizoskin     GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ for more details.   About Associated Skin Care Professionals (ASCP):    Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member.  Connect with ASCP:  Website: www.ascpskincare.com  Email: getconnected@ascpskincare.com  Phone: 800-789-0411  Facebook: facebook.com/ASCPskincare  Instagram: @ascpskincare   

Episode Overview Dr. Jessica Hott shares her journey from hospital-employed surgeon and medical director to private practice founder after uncovering systemic billing and coding failures that prevented physicians from receiving credit for the care they were already providing. Her investigation revealed a critical truth: physician burnout is often not caused by workload alone — but by invisible, uncompensated work embedded within healthcare systems. Key Topics Discussed The Productivity Paradox Physicians working harder while appearing less productive EMR reports failing to capture real clinical work Administrative decisions driven by flawed data The Billing Education Gap Minimal training in billing and coding during residency Generational transfer of incorrect practices Why physicians must understand the business of medicine Global OB Care Misconceptions What global care actually includes Common services physicians unknowingly provide for free How small documentation changes dramatically affect reimbursement Post-Operative Visit Pitfalls How EMR labeling influences coder behavior When post-op visits become separately billable care New diagnoses vs. surgical global periods Coding Strategy That Changed Everything Diagnosis alignment with procedures Real-world ureteral lysis coding example Working effectively with coders and billing teams Modifier 22 & Surgical Complexity Documenting increased time, risk, and technical difficulty When complex cases justify additional RVUs Why many systems fail to recognize complexity Why Health Systems Don't Fix This Surgical departments already subsidize hospitals Administrative focus on loss centers instead of optimization Misaligned incentives inside healthcare finance The Hidden Cost of Physician Turnover Recruitment and onboarding expenses Budget silos masking true institutional losses The financial impact of losing experienced surgeons The Turning Point: Leaving Employment Moral injury vs burnout Stress vs passion: control as the defining difference Choosing private practice ownership Building a Physician-Designed Practice Renovating a new surgical facility Creating efficiency systems and patient education workflows Attracting mission-aligned team members Key Takeaways Physicians often underbill because they were never taught otherwise. Productivity data may not reflect true clinical value. Knowledge of coding is a form of physician empowerment. Administrative systems rarely reward initiative without structural change. Ownership restores agency, control, and professional fulfillment. Actionable Insights for Physicians Audit what services fall outside global billing. Review how visits are labeled in your EMR. Learn modifier usage and complexity documentation. Partner actively with coders instead of delegating blindly. Understand the financial model of your practice environment. Memorable Quote Themes “You're not underproducing — your work isn't being counted.” “Burnout often starts when value and recognition disconnect.” “Stress is when you can't fix the problem. Passion is when you can.” Ideal Audience Employed physicians questioning productivity metrics Surgeons considering private practice Physician leaders and medical directors Doctors interested in financial literacy and practice ownership

Get InTouch with Terri Terri Ross Website: Click Here Terri Ross Patreon: Business and Sales Mentorship 4S Summit Info: For more details, look up 4S Summit to understand its role in providing strategic business consulting in the aesthetics industry https://4ssummit.com/ Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability. Her experience is rooted in working with Fortune 500 companies like Medicis and Zeltique, where she developed a deep understanding of market dynamics and strategic sales methodologies. Episode Notes: In this episode, Shannon Blake, Director of Medical Spa Partnerships at Podium, shares how AI-driven operating systems are transforming the aesthetic industry. Discover how innovative technology can streamline chaos, boost revenue, and future-proof your practice. Key Topics The chaos caused by fragmented software systems in aesthetic practices and its costly impact How Podium's new AI-powered operating system integrates EMR, CRM, and scheduling for seamless management The importance of AI in automating repetitive tasks like texting, scheduling, and treatment follow-ups Revenue mining: Leveraging AI for proactive patient engagement and increased profitability Why practices are losing money with traditional EMRs and how Podium is addressing these pain points The role of AI voice technology and its current limitations for real-time communication Building a customer-obsessed and agile tech environment to differentiate in a competitive market Practical tips for selecting AI-enabled platform solutions and maximizing practice efficiency The future of AI in aesthetics: Evolving from automation to revenue generation Podium's Resources & Links Podium's Aesthetic Solutions Contact Shannon Blake 801-979-8096      

This episode challenges one of the biggest assumptions in physical therapy: that offering more services leads to better outcomes and business growth. Instead, the conversation explores how narrowing your focus can improve efficiency, hiring, patient experience, and long-term profitability.Key Insights:• Clinics trying to serve everyone end up differentiating to no one• Simplifying services improves operational efficiency and staff clarity• Hiring becomes easier when your model is clearly defined• EMR and technology can create defensible business advantages• Most PT clinics blend together—clear positioning is rare and valuable• The biggest missed opportunity in PT is saying “no” to the wrong patients• Business skills—not clinical skills—often determine clinic successWhy This Matters To PT Owners:If your clinic feels chaotic, hard to staff, or difficult to grow, the issue may not be effort—it may be lack of focus. A clear model reduces friction across hiring, operations, and marketing.Guest Links & Resources:Tony Maritato – Total Therapy Solutions (YouTube)

In this episode of the Neurocritical Care Society Podcast Masterclass series, hosts Stephan Mayer, MD, FCCM, FNCS, and Jon Rosenberg, MD, are joined by Hooman Kamel, MD, MS, professor of neurology at Weill Cornell Medicine, to discuss how clinical trials take shape in practice. Dr. Kamel reflects on his path into research, the importance of strong mentorship and what it takes to grow from early-stage projects to large multicenter trials. Their conversation explores practical aspects of trial design in neurocritical care, including building robust data sets, leveraging EMR-based tools, designing pragmatic studies and fostering collaboration across institutions. They also discuss the Arcadia trial and the broader mindset required to stay engaged in research, even when results do not go as expected. The views expressed on the NCS Podcast are solely those of the hosts and guests and do not necessarily reflect the opinions or official positions of the Neurocritical Care Society.

The esthetics and cosmetology compacts are key legislation shaping how professionals practice across state lines. In this episode of ASCP Esty Talk, Laura Puryear, ASCP's government relations director, breaks down what the compacts are, how they impact estheticians, and why advocacy for your career. Resouces: Cosmetology Compact: https://cosmetologycompact.gov/ Esthetics Compact: https://estheticscompact.org/ Contact Us: gr@ascpskincare.com ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk   Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire.  About Ella Cressman:  Ella Cressman is a licensed esthetician, certified organic formulator, business owner, ingredient junkie, and esthetic cheerleader! As an educator, she enjoys empowering other estheticians and industry professionals to understand skin care from an ingredient standpoint rather than a product-specific view.  In addition to running a skin care practice, Cressman founded a comprehensive consulting group, the HHP Collective, and has consulted for several successful skin care brands.  Connect with Ella Cressman:  Website: www.hhpcollective.com  LinkedIn: linkedin.com/in/ella-cressman-62aa46a    About Maggie Staszcuk:  Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers. Connect with Maggie Staszcuk:  P: 800.789.0411 EXT 1636  E: MStaszcuk@ascpskincare.com    About our Sponsors:   Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician  Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy   TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens.  TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin.    Website: https://tizoskin.com/  Facebook: @tizoskin  Pinterest: @tizoskin  Instagram: @tizoskin  YouTube: @tizoskin    GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ for more details.   About Associated Skin Care Professionals (ASCP):    Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member.  Connect with ASCP:  Website: www.ascpskincare.com  Email: getconnected@ascpskincare.com  Phone: 800-789-0411  Facebook: facebook.com/ASCPskincare  Instagram: @ascpskincare   

If your med spa is growing but you feel buried in dashboards, reports, and disconnected data, you don't have a data problem—you have a focus problem. Growth without clarity leads to slower decisions, missed opportunities, and lower profitability.  In this episode, Illume Founder & CEO Ben Wolber and I dig into how to move from tracking everything to tracking what actually drives med spa profit margins, provider productivity, and enterprise value so you can scale with decision, not guesswork.  The Operations Bottleneck Behind Data Overload in Aesthetics Businesses  The financial constraint here is operations efficiency—specifically, the inability to translate data into action. Many med spa owners track dozens of key performance indicators but still lack visibility into what's driving revenue per hour, patient retention, or marketing ROI.  This creates "accidental growth," where your practice expands without a clear understanding of what's working. Without connected data across your EMR, accounting, and marketing systems, you're making decisions based on fragments instead of a complete financial picture.  The Metrics That Actually Drive Med Spa Growth  If you want to scale your aesthetics practice, you don't need more data—you need better data. In this episode, Ben and I break down:  • Why tracking fewer, high-impact KPIs leads to faster, more accurate decision-making • How revenue per provider, cancellation rate, and service mix reveal your true profit drivers • Why fragmented systems block visibility—and how EMR integration and data normalization change that • How provider performance tracking and injector scorecards improve accountability and output • Why retention metrics (rebooking rate, time between visits) matter more than new patient volume • How AI-powered analytics like Illume can surface hidden revenue opportunities without increasing marketing spend  The Systems That Turn Data into Profit for Med Spas  If you want to improve profitability and prepare for scaling or acquisition readiness, this is where I'd focus:  Start with one constraint. Identify the biggest bottleneck in your business—whether it's provider productivity, cancellation rate, or marketing ROI—and track that consistently for 90 days.  Shift to weekly decision cycles. Waiting for month-end reports slows your ability to respond. Real-time reporting allows you to act quickly and separate anomalies from real trends.  Standardize your data inputs. Clean EMR and financial data is non-negotiable—because every insight you generate depends on it.  Build role-based visibility. Give providers access to simple, relevant metrics like product revenue, upselling performance, and retention so they can take ownership of results.  Use data for coaching, not just correction. Metrics should drive ongoing coaching conversations, not just highlight problems after the fact.  If You're Scaling to Location #2 or Preparing for Exit  If you're planning a second med spa location or thinking about an exit strategy, your data needs to tell a clear, repeatable story.  Ask yourself:  • Can I clearly explain what drives profitability across providers, services, and locations? • Are my financial metrics consistent enough to replicate in a second location? • Do my systems support decision-making without relying on my intuition?  Buyers and investors don't just look at growth—they look at predictability, transparency, and how quickly your team can act on data-driven decisions. If your reporting isn't clear, your valuation won't be either.  Preparing Your Med Spa for Future Enterprise Value  If you want to understand how your med spa's financial structure impacts scalability, start with the Financial Scaling Playbook for Aesthetics. Get it today: www.keepwhatyouearn/playbook   Inside the free series, I walk through:  • Offer profit analysis • Operating margin benchmarks for med spas • Cash flow management for growing practices • Customer lifetime value and retention strategy • Enterprise value readiness for aesthetic clinics  Follow Shannon & Keep What You Earn:   Shannon Weinstein is the founder of a fractional CFO firm specializing in helping 7-figure aesthetics and wellness practices scale with clarity, cash flow, and confidence.  Shannon is committed to helping med spa owners understand, fix, and maximize their business's enterprise value, offering actionable advice and resources, including a popular free video series specifically for aesthetics practice owners. Fractional CFO Services and Executive Financial Review: https://www.keepwhatyouearn.com/  Connect with Shannon: https://www.linkedin.com/in/shannonweinstein  Watch full episodes: https://www.youtube.com/@KeepWhatYouEarn  Listen on your favorite podcast app: https://pod.link/1580071347  Instagram: https://www.instagram.com/shannonkweinstein/  The information shared is for educational purposes only and is not individualized financial advice. Aesthetics practice owners should consult a qualified professional before implementing financial strategies discussed here.  About Ben Wolber:   Ben Wolber is the founder and CEO of Illume, an AI-powered analytics platform built for medical spas and wellness brands. With a background in healthcare, finance, and performance improvement, he spent several years helping hospitals optimize operations through data-driven insights. After seeing firsthand how quickly med spas were scaling—often without clear visibility into what was driving results—Ben created Illum to connect EMR, marketing, and financial data into one actionable system. His work focuses on helping operators move from reactive reporting to real-time, informed decision-making that supports growth and profitability.  Connect with Ben and Illume Analytics:  Website: https://www.joinillume.com/  LinkedIn: https://www.linkedin.com/in/ben-wolber-6a5312138/   

What is CCRM building toward, and how are they preparing for what comes next? As part of Unified Women's Healthcare, CCRM is positioning for a future where “hub and spoke” becomes more than just a buzzword. Tracy Belsan, President of CCRM Fertility, joins the episode to share how they're thinking about growth, operations, and the patient journey.We dive into:The KPIs CCRM focuses onThe operational barrier they removed (Moving patients into care faster)How technology is being implemented across the patient journeyCCRM's approach to patient finance and access to careThe role of APPs and evolving clinical modelsWhat it takes to consolidate an entire network onto a single EMR by 2027

From reactive visits to proactive, results-driven routines, the male client is evolving. Gen Z and younger Millennials approach skin care with education, efficiency, and a focus on performance, giving estheticians a real opportunity to serve this growing market. In this episode of ASCP Esty Talk, Maggie and Ella discuss the shift and share strategies to grow your male client base. ASCP Esty Talk with hosts Ella Cressman and Maggie Staszcuk   Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast, hosted by licensed estheticians, Ella Cressman, ASCP Skin Deep Magazine contributor, and Maggie Staszcuk, ASCP Program Director. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire.  About Ella Cressman:  Ella Cressman is a licensed esthetician, certified organic formulator, business owner, ingredient junkie, and esthetic cheerleader! As an educator, she enjoys empowering other estheticians and industry professionals to understand skin care from an ingredient standpoint rather than a product-specific view.  In addition to running a skin care practice, Cressman founded a comprehensive consulting group, the HHP Collective, and has consulted for several successful skin care brands.    Connect with Ella Cressman:  Website: www.hhpcollective.com  LinkedIn: linkedin.com/in/ella-cressman-62aa46a    About Maggie Staszcuk:  Maggie Staszcuk serves as the Program Director for ASCP and is the cohost of ASCP Esty Talk podcast. With over 18 years' experience in the esthetics industry, her diverse background includes roles in spa management, spa and med-spa services, and esthetics education. Since becoming a licensed esthetician in 2006, she carries a range of certifications in basic and advanced esthetics. Maggie is dedicated to equipping estheticians with the knowledge and resources they need to thrive in their careers.   Connect with Maggie Staszcuk:  P: 800.789.0411 EXT 1636  E: MStaszcuk@ascpskincare.com    About our Sponsors:   Massage Envy is a national franchisor and does not independently own or operate any of the Massage Envy franchised locations nationwide. The Massage Envy franchise network, through its franchise locations, is the leading provider of massage services. Founded in 2002, Massage Envy now has approximately 1,100 franchise locations in 49 states that have together delivered more than 200 million massages and skin care services. Website: www.massageenvy.com/careers/career-areas/esthetician  Facebook: @MassageEnvyCareers LinkedIn: @MassageEnvy   TiZO Mineral Sunscreens set the standard for aesthetic elegance with tinted and non-tinted formulas for use on virtually all skin types and tones. Our name reflects our commitment: TIZO = Titanium dioxide + Zinc Oxides. All TiZO products are reef-friendly and 100% free of chemical sunscreens, dyes, fragrances, gluten, phthalates, and parabens.  TiZO Photoceutical Skincare is the perfect partner to our sunscreens in the fight against photoaging. These silky, elegant products address tone, texture and hydration while helping to prevent further damage. From our flagship TiZO3 Primer/Sunscreen SPF 40 to our gentle Ultra Zinc formulations to our NEW Advanced Vitamin C+E Serum with Bakuchiol, TIZO has the ideal selection of products to Protect, Repair, and Revitalize skin.  Website: https://tizoskin.com/  Facebook: @tizoskin  Pinterest: @tizoskin  Instagram: @tizoskin  YouTube: @tizoskin     GlossGenius Gaps in your schedule. Clients who don't rebook. Tight margins. High payment processing fees. Sound familiar? When you're running your own practice, you don't have time to figure out where you could be making more money. Especially when you're stitching together booking, payments, and a clunky EMR that only makes things harder. That's why we love GlossGenius — the business management platform that does the work for you. It fills your calendar, rebooks clients automatically, upsells high-margin services, and has the lowest flat-rate payment processing fees. Plus, all the HIPAA-compliant tools you need for charting, consents, and client records — without the admin chaos. GlossGenius grows your revenue and handles the busywork, so you can focus on your clients. Use code ESTY at GlossGenius.com for 50% off your first two months of their Gold or Platinum plan. GlossGenius. More Growth. Less Busywork. Visit https://glossgenius.com/ for more details.   About Associated Skin Care Professionals (ASCP):    Associated Skin Care Professionals (ASCP) is the nation's largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member.  Connect with ASCP:  Website: www.ascpskincare.com  Email: getconnected@ascpskincare.com  Phone: 800-789-0411  Facebook: facebook.com/ASCPskincare  Instagram: @ascpskincare   

The electronic medical record (EMR) has become an unwelcome interloper in the exam room. Too often, patients find themselves answering questions delivered from behind a monitor by physicians hurriedly typing away. This isn't the kind of care anyone wants — but it's what the system demands. Thankfully, change may be on the horizon.  AI scribes are now being rolled out in EMRs across the country, capable of listening to a visit, generating a clinic note, and freeing the physician to be present with their patient. But these scribes are only an opening act of a much larger experiment — one that asks not merely whether AI can redeem the medical record, but whether it can usher in something closer to a Golden Age of medicine. Our guest on this episode is Bob Wachter, MD, professor and chair of medicine at UCSF and a leading voice in hospital medicine and administration. In 1996, he and his colleague Lee Goldman coined the term “hospitalist,” giving rise to what has become the fastest growing specialty in the history of modern medicine. He has authored over 300 articles and 6 books, including the New York Times bestseller The Digital Doctor (2015) and A Giant Leap: How AI is Transforming Healthcare and What That Means for Our Future (2026). Over the course of our conversation, Dr. Wachter traces how a long-held fascination with systems drew him into studying medicine's digital transformation over the past 15 years — a period spanning the turbulent rollout of electronic medical records and now the arrival of AI. We explore the bumpy history of adopting powerful but general-purpose technologies, how such technologies force complex industries to reshape themselves, and humanity's humbling track record of predicting what comes next. Dr. Wachter makes the case that AI's integration into medicine constitutes the biggest experiment the field has ever undertaken, and explains why he believes it will ultimately resolve many of the health care system's deepest problems and elevate the practice of medicine itself.In this episode, you'll hear about: 3:46 - Dr. Watcher's path to medicine and to his study of digital transformation8:06 - The wins and losses of the transition to electronic medical records26:45 - Why Dr. Watcher is optimistic that AI will deliver a “golden age” for medicine 37:30 - Contending with the potential dangers of AI in the revenue-focused medical industry50:30 - Dr. Watcher's view on if there will always be an important place for doctors in the future If you enjoyed this episode, please subscribe, rate, and review our show, available for free on Spotify, Apple Podcasts, or wherever you get your podcasts. If you know of a doctor, patient, or anyone working in health care who would love to explore meaning in medicine with us on the show, feel free to leave a suggestion in the comments or send an email to info@thedoctorsart.com.Copyright The Doctor's Art Podcast 2026

This episode explores how AI, business strategy, and human relationships intersect in physical therapy—and what clinic owners should actually do about it.Key Insights:• AI can scale listening and communication—but not human connection• In-person relationships still drive referrals and business growth• Other industries (sports, retail) are winning by owning attention and data• PT clinics are sitting on valuable data but not using it strategically• Partnerships and distribution matter more than tacticsWhat This Means for PT Owners:• Use AI to enhance—not replace—patient communication• Double down on in-person referral relationships• Look outside healthcare for business models that work• Start leveraging your EMR data beyond billingGuest Links & ResourcesTony Maritato YouTube: https://www.youtube.com/@TotalTherapySolutionsDave Kittle YouTube: https://www.youtube.com/@TheDaveKittleShowSponsorsSaRA Health – helps automate patient engagement and improve outcomes EMPOWER EMR – faster documentation and better workflows U.S. Physical Therapy – career growth and clinic support 

On today's episode, Dr. Mark Costes sits down with Timothy Boyle of Reva Global Medical to talk about how virtual staffing is helping healthcare practices reduce administrative overload, improve efficiency, and recover lost revenue. Tim shares his unique journey from professional hockey into healthcare sales, then explains how his team recruits and trains medically experienced virtual assistants to support practices with scheduling, insurance verification, patient follow-up, prior authorizations, billing, and accounts receivable.  The conversation explores how understaffed teams often create bottlenecks that hurt case acceptance, chair retention, and collections, and how virtual support can help fill those gaps at a fraction of the cost of local hiring. They also discuss HIPAA compliance, EMR training, AI's growing role in healthcare operations, and why thoughtful delegation is becoming essential for scaling modern practices. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://revaglobalmedical.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In this episode of PT Pintcast, we unpack a major shift happening inside the physical therapy profession: the growing divide between high-volume clinics and high-value, premium care models.From hiring struggles to reimbursement pressure, from patient behavior to AI disruption—this conversation challenges how PTs think about care delivery and business sustainability.If you're a clinic owner, this episode is less about theory and more about survival.Key TakeawaysPatients prioritize access and convenience more than clinical nuanceReferral-driven patients behave differently than direct-access patientsHigh-volume care isn't inherently lower quality—it depends on executionPT careers may be shortening due to financial pressure and burnoutCorporate clinics rely heavily on new grads due to reimbursement limitsAI could reshape delivery—but not replace human trustThe future likely includes BOTH scalable care AND premium careWhy This MattersIf you're running a clinic today, you're making decisions about:Staffing modelsPricing strategyPatient acquisitionLong-term positioningThis episode helps you understand where the profession is heading—so you don't get caught building something that won't last.SponsorsSaRA HealthAutomate patient follow-ups, improve outcomes, and generate RTM revenue—without adding staff.???? https://sarahealth.comEMPOWER EMRFaster documentation, cleaner workflows, and an EMR built for how PTs actually operate.???? https://empoweremr.comU.S. Physical Therapy (USPH)A national network focused on clinician development, mentorship, and long-term career growth.???? https://usph.com

Electronic Medical Records have transformed the way we practice health care, making patient data readily accessible to health care providers, facilitating collaboration within and across large medical teams, increasing transparency, and drastically improving the legibility of patient charts and prescriptions. But despite these benefits, many physicians cite the electronic medical record as a primary driver of burnout, pointing to the overwhelming volume of documentation it requires. In this episode, we explore how the launch of EMRs within the context of America's predominantly fee-for-service health care system led to the technology falling short of its promise — and how transitioning to value-based care models might redeem the technology, revitalize physicians, and recenter public health. Our guest on this episode is Farzad Mostashari, MD. After completing a degree in public health at Harvard, medical school at Yale, and residency at Massachusetts General Hospital, Dr. Mostashari spent over a decade working in public health: first for the CDC's Epidemic Intelligence Service and then for the New York City Department of Health. From 2009 to 2011, he served as the National Coordinator for Health IT at the Department of Health and Human Services where he helped oversee the nationwide transition from paper to electronic medical records. In 2014, he founded Aledade, a company that helps primary care physicians form value-based care networks in the US.  Over the course of our conversation, Dr. Mostashari shares how his childhood in Iran pushed him towards public health, how his experience watching his father being cared for in the hospital drove him towards medicine, and how he has spent his career in the liminal space between public health and medicine. We discuss the rollout of EMRs, and how fee-for-service payment models led to EMRs being optimized for documentation rather than patient care. We explore how value-based care not only solves the problem of over-documentation, but also better aligns the goals of patients, physicians, and even insurance companies. Dr. Mostashari maps out the progress we have made toward this kind of model and the hurdles we have to clear before we have a system that incentivizes preventing stroke as much as treating stroke. In this episode, you'll hear about: 3:35 - How Dr. Mostashari became drawn to the intersection between the intimate work of doctoring and the wide lens work of public health. 12:12 - Dr. Mostashari's experiences modernizing health IT systems and learning to optimize for the number of lives saved rather than the number of technological solutions implemented.16:05 - Dr. Mostashari's assessment of the rollout of the electronic medical record in the US.25:09 - How Aledade frees primary care physicians to prioritize patient outcomes and reduces the burden of EMR documentation.38:57 - What the US can learn from international health care systems. 41:00 - Challenges in transitioning to outcome-based models of primary care.50:30 - How Dr. Mostashari's medical training has shaped his career in public health. If you enjoyed this episode, please subscribe, rate, and review our show, available for free on Spotify, Apple Podcasts, or wherever you get your podcasts. If you know of a doctor, patient, or anyone working in health care who would love to explore meaning in medicine with us on the show, feel free to leave a suggestion in the comments or send an email to info@thedoctorsart.com.Copyright The Doctor's Art Podcast 2026