Podcasts about health systems

Warum warten, bis man krank ist? Co-Gründerin Janneke Lupp will mit gc diagnostics dafür sorgen, dass wir unsere Gesundheit selbst in die Hand nehmen. Und macht Schnelldiagnostik alltagstauglich.

On this episode, Cory Geffre, Executive Vice President of Hospital Operations and Chief Nursing Officer at Altru Health System, joins the podcast to discuss strategies for increasing the healthcare workforce pipeline and how developing self-awareness is key to becoming an effective and impactful leader.

In this episode, Alan Condon, Editor-in-Chief at Becker's Healthcare, discusses Q3 earnings from HCA, Tenet, and Community Health Systems. Alan highlights growth in high-acuity care, strong ambulatory performance, and strategic divestitures that are reshaping profitability and positioning for future success.

This episode features Dr. Rubin Pillay, Chief Innovation Officer at UAB Health System, discussing how UAB is driving transformation through AI, digital innovation, and workforce literacy. He shares insights on operational AI, hospital-at-home care, and why building strong data and innovation foundations is key to sustainable growth in healthcare.

Medicare Advantage Minute:                                                                                      33 Health Systems are Dropping Medicare Advantage Plans!                               Why might this be? Cited reasons include prior authorization problems and slow payments! Your Medicare Benefits 2025:                                                                          Religious Nonmedical Healthcare Institution Items & Services Vacation Report:                                                                                                  Visitors to Arizona report having lots of fun in the sun. Let's hope they keep it under their hats after returning to the East Coast. It is getting crowded out here in the Sonoran Desert! Alert listener Steve in Texas entered a comment under a Medicare instructional video indicating "he wouldn't trust a broker who does not recommend supplement High Deductible Plan G".                                                                                  Another viewer opined that HDG is not available in all locations. Steve came to the right place to set him straight! Speaking of my favorite Medicare supplement plan, how have the HDG rate increases been lately?   Contact me at: DBJ@MLMMailbag.com (Most severe critic: A+)                   Visit us on: BabyBoomer.ORG Inspired by: "MEDICARE FOR THE LAZY MAN 2025; SIMPLEST & EASIEST GUIDE EVER!" "MEDICARE DRUG PLANS: A SIMPLE D-I-Y GUIDE" "MEDICARE FOR THE LAZY MAN: BARE BONES!" For sale on Amazon.com. After enjoying the books, please consider returning to leave a short customer review to  help future readers. Official website: https://www.MedicareForTheLazyMan.com.

This episode features Dr. Rubin Pillay, Chief Innovation Officer at UAB Health System, discussing how UAB is driving transformation through AI, digital innovation, and workforce literacy. He shares insights on operational AI, hospital-at-home care, and why building strong data and innovation foundations is key to sustainable growth in healthcare.

In this episode, host Sandy Vance sits down with Haris Shuaib, the CEO at Newton's Tree to explore how AI is transforming healthcare. Newton's Tree partners with leading health systems and AI vendors to make AI adoption safe, effective, and scalable. Haris shares practical insights on where health systems should begin, how to design for agility, and what it takes to evolve alongside rapidly changing technology. Together, they look ahead to the future of AI in healthcare, where innovation and compassion go hand in hand because helping people still remains at the heart of every advancement.In this episode, they talk about:The birth of Newton's TreeHealth systems should start small and design for agilityTechnology adoption best practicesNewton's Tree's four-step framework to aid health systems through their entire life cyclesBalancing the need to implement quickly and properly at the same timeThe future of standards for AI in healthcareWe must evolve with technologyA Little About Haris:Haris Shuaib is Founder and CEO of Newton's Tree, a startup dedicated to AI transformation at scale in health and care. He is Director of the Fellowships in Clinical Artificial Intelligence, the world's-first clinical training programme for healthcare professionals to develop practical AI skills. He is also a Consultant Clinical Scientist and former Head of the Clinical Scientific Computing section at Guy's & St Thomas' NHS FT. Finally, he also holds a NIHR Doctoral Research Fellowship, where he is leading a national multi-centre trial to see whether AI can improve the treatment of glioblastoma. 

“Leadership isn't about control anymore — it's about connection.”What if everything you thought about leadership was based on outdated assumptions?In this special episode from the 2025 HAOP Forum Series – part of our Design-Thinking Program for Health System, Clinical, and Nursing Leaders – I'm joined by Dana Greenberg and Scott Taylor of Babson College to rethink what leadership must look like in today's complex world.Together, they break down:• Why leadership must shift from individualism to relational models• How entrepreneurial mindsets unlock innovation in healthcare and beyond• Why identity, empathy, and care are performance drivers—not distractions• What's keeping people in the wrong roles—and how to fix it• Why younger generations will leave if institutions don't evolveThis isn't theory—it's a roadmap for how leaders must show up today.---------------------------------------------------------------------------------------------------------------------------

"Purpose isn't soft. It's your most powerful energy source."In this eye-opening episode of the special HAOP Podcast Series, strategist and CEO Rob Craven explains why purpose is no longer a spiritual concept—it's a strategic advantage.From scaling companies to transforming leadership culture, Rob shares how tapping into personal purpose can unlock exponential energy, innovation, and growth.This episode challenges outdated models of leadership and exposes what's keeping organizations stuck in “Capitalism 2.0.”Key insights include:• Why your toughest life experiences often reveal your true purpose• How unconscious leaders drain energy from their teams• Why personalization—not standardization—is the key to future success• What it really takes to scale impact and build movements, not just companies---------------------------------------------------------------------------------------------------------------------------

"Everyone is in the healthcare business now — whether they realize it or not."In this compelling episode of the Personalization Outbreak podcast, Honor Technology CEO Seth Sternberg reveals why caregiving is one of the most urgent — and overlooked — challenges facing the healthcare system and the workforce.With 1 in 5 employees silently caring for aging parents, companies are losing productivity, trust, and talent without even realizing it.And yet, most leaders don't see caregiving as a business issue — until it's too late.Here's what Seth breaks down:• Why 95% of older adults live at home — and why healthcare must follow them there• How AI is unlocking scalable, human-centered care• What employers can do right now to support working caregivers• Why home care is the future — and the workplace must adapt---------------------------------------------------------------------------------------------------------------------------

What's really behind the burnout crisis in nursing leadership?In this powerful new episode of the Personalization Outbreak Podcast, part of our special 2025 Healthcare in the Age of Personalization (HAOP) Forum Series, Glenn Llopis sits down with Lori Gunther (CEO, Sunova Associates) and Nancy Travis (Executive Nurse Consultant) for an honest conversation about:✅ Why 24/7 accountability is breaking nurse leaders✅ The silent toll of "monkey in the middle" leadership✅ How systemic change and personalized leadership must go hand in hand✅ What C-suite leaders can learn from nurses—and why they must listen now

“Hard things are worth doing.”In this powerful episode of the Special 2025 Healthcare in the Age of Personalization Series, pediatric neurosurgeon Dr. Amanda Saratsis shares why purpose, grit, and leadership are essential to reclaiming dignity in healthcare — especially for our most vulnerable patients.Here's what Dr. Saratsis reveals:• Why surgical precision and musical discipline go hand-in-hand• How physician burnout is tied to standardized systems that dehumanize care• Why pediatric cancer is rising — and what needs to change fast• How technology and personalization are reshaping trust at the bedsideIt's an urgent call for healthcare leaders to lead with empathy, act faster, and never forget who they're here to serve.---------------------------------------------------------------------------------------------------------------------------

In this episode, Molly Gamble, Vice President of Editorial at Becker's Healthcare, shares insights from recent conversations with health system CEOs. She discusses why regionalization remains difficult in practice, how hospital and service line closures are being reframed, and why access to care continues to be a top concern as organizations plan for the financial and operational pressures of 2026 and beyond.

I'm delighted to be back with S6 E9 and to welcome Associate Professor Vikram Palit to the podcast. Vikram is a Paediatric Respiratory Physician by clinical background and a Senior Lecturer in Health Systems science. He has held senior leadership roles across academia, clinical medicine and health services in Australia and the United Kingdom. He is also the founder and CEO of ConsultMed https://www.consultmed.co/about-us/ Consultmed brings together his passion for healthcare and embracing technology to deliver better outcomes for his patients. When he is not in a team huddle, a design workshop or doing a solution demo, you can find him quietly unplugging fax machines in hospitals and clinics near you.  Indeed in this episode he makes a compelling case to #axethefax.In this conversation I have an opportunity to dive deeper into Vik's journey so far as clinician, health systems scientist and entrepreneur trying to solve real world clinical problems with modern technology solutions.He discusses his previous academic studies and practical on the job exposure to health systems change, value-based care and digital health in the UK NHS and how this served as a catalyst for his founder story.We learn more about the nuts and bolts of Consultmed including the core offering Advice and Guidance and how this can positively impact the healthcare referral landscape. We reference the recent Grattan Report on specialist referrals and the RACGP Heath of the Nation Report 2025.Vik discusses the application and potential of embedding AI tools in the Consultmed platform and where he sees the future opportunities of the technology.  We revisit past podcast themes of the challenges of clinical entrepreneurship and "intra"preneurship and his insights as a CEO and founder in this space. His passion, energy and mission-driven dedication to his work and team permeates this entire conversation and I look forward to following the next chapter of the Consultmed story. Thank you Vik!Links References:https://www.consultmed.co/about-us/https://grattan.edu.au/wp-content/uploads/2025/06/Grattan-Institute-Special-Treatment.pdfhttps://www.racgp.org.au/FSDEDEV/media/documents/Health-of-the-Nation-2025.pdf Vik's book/ article recommendations:https://londonpublishingpartnership.co.uk/books/implementing-value-based-healthcare/https://hbr.org/2013/10/the-strategy-that-will-fix-health-careThe Mind Full Medic Podcast is proudly sponsored by the MBA NSW-ACT Find out more about the charitable organisation supporting doctors and their families and/ or donate today at www.mbansw.org.auDisclaimer: The content in this podcast is not intended to constitute or be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your doctor or other qualified health care professional. Moreover views expressed here are our own and do not necessarily reflect those of our employers or other official organisations.

This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Susan Ibanez, CIO of Southeast Georgia Health System, who discusses the importance of patient engagement and strengthening patient-provider relationships. She shares how technology and digital transformation are improving patient care and enhancing the overall healthcare experience.

In this episode of Relentless Health Value, host Stacey Richter speaks with Shane Cerone and Dr. Sam Flanders of Kada Health about three pervasive myths in the healthcare industry. They discuss the belief in a functioning healthcare market, the necessity of high prices for hospital survival, and the notion that reducing prices means lower quality care. Highlighting the inefficiencies and lack of competition in the current system, they address the importance of transparency and competition. This episode sets the stage for a follow-up discussion focusing on tangible solutions and improvements for the healthcare system. === LINKS ===

In this episode of the Lead Up Podcast, host Mike Harbour interviews Jeff Mengenhausen, CEO of Montrose Regional Hospital and Health System. Jeff shares insights from his unique journey from Navy SEAL to healthcare executive, discussing how military leadership principles can be applied to civilian healthcare. The conversation covers topics like maintaining team morale, the importance of culture in retaining talent, and the strategies Jeff employs to foster a winning mindset among his staff. For anyone interested in leadership, resilience, and healthcare management, this episode offers valuable lessons and applicable insight. If you enjoyed this episode, be sure to leave a 5-star review on your streaming platform. Mike encourages you to reach out to him through Mike@harbourresources.com to share your thoughts on this episode & to share some topics you would like him to cover in the future.

Discover what it takes to lead with vision and purpose. Cheri L. Canon, MD, speaks with host Sid Dogra, MD, about her leadership path from radiology to the helm of a major health system and the lessons learned along the way. 

Confusion is a tool of control. In this coffee chat with Brice from @EsotericAtlanta, we connect the dots between Digital ID, CBDCs/financial crisis, health system capture/Big Pharma, mass surveillance, and political theatre, and share calm, practical ways to resist and protect your family, sanity, and sovereignty.What we cover:Why Digital ID keeps reappearing in UK/US policy & how it can pass via “emergency” or incremental legislationThe fear playbook: wars, terror headlines & crises used to fast-track surveillanceThe price of “convenience”: data harvesting, facial recognition, loyalty IDs & the slow loss of privacyCBDCs and controlled economics: how financial pressure funnels people into the gridHealth freedom: censorship, pharma deals, and why resilient body–mind is step oneProject Blue Beam narratives & manufactured confusion (see it, don't feed it)Practical responses: petitions, local community action, using cash/barter, digital hygiene, resilient routinesStaying informed without burnout: grounding, nature, breath, and community support

In this episode, Scott Becker breaks down seven key stories that illustrate the growing financial and operational pressures facing hospitals and health systems today.

“Most programs train you for the simple cases. Confidence in Complexity trains you for the real ones.” - Dr. Jessica DrummondWhen women reach midlife, they rarely show up with one neat, easy-to-solve issue. More often, they're managing layers like autoimmunity, trauma, long COVID, endometriosis, migraines, chronic pain, all of which are now intersecting with shifting hormones. These are the clients who need us most, but they're also the ones most practitioners feel least prepared to help. The truth is, most programs focus on textbook cases of hot flashes and HRT but the real world is a lot messier.That's why I created the Confidence in ComplexityTM framework. Instead of memorizing protocols, it helps you to think in systems so you can see patterns, prioritize where to start, and actually feel calm when a client's case feels overwhelming. Once you learn to organize complexity, you can confidently support even your most challenging clients while protecting your own energy and time.Today, I'm walking you through our MAPS System which is a practical tool that helps you assess across systems, identify root causes, and move step-by-step through nervous system, mitochondrial, immune, and hormone health. I'm also teaching you our 7-Step Women's Health System, which brings together functional assessment, client goals, and trauma-informed implementation in a way that's structured but flexible. This episode will show you exactly how to organize complex cases, support your clients with confidence, and feel grounded in your expertise.Enjoy the episode, and let's innovate and integrate together!---Learn more or watch the video version of this conversation at https://integrativewomenshealthinstitute.com/confidence-in-complexity-how-practitioners-can-master-perimenopause-menopause-care/.Connect with me and access our entire platform at IntegrativeWomensHealthInstitute.com (https://integrativewomenshealthinstitute.com/). Find and follow us @integrativewomenshealth on YouTube (https://www.youtube.com/@integrativewomenshealth) and Instagram (https://www.instagram.com/integrativewomenshealth/).

Spine surgery sits at the crossroads of need, nuance, and noise—and few people explain that terrain better than Dr. Rod Oskouian, a high-volume neurosurgeon who has led a complex spine program and also navigated care as a patient.  Dr. Oskouian and Healthcare Bridge host, Nate Kaufman pull back the curtain on how consolidation, denials, and a flood of administrative demands reshape daily practice, why “low value” labels miss the mark, and what truly predicts safer outcomes when your back—or your future mobility—is on the line.The conversation starts with the evolution of neurosurgery from community coverage to regional referral, as smaller practices disappear and tertiary centers take on the hardest cases across multiple states. From the OR to the boardroom, Dr. Oskouian unpacks how EMRs, siloed decision-making, and repeated reorganizations increase friction (SEE NATE'S ARTICLE Nathan Kaufman: How silos undermine U.S. healthcare | HFMA). He makes a bold case for a mindset shift: treat physicians as the primary customers of health systems so they have the tools, staffing, and data to deliver better patient care. That shift informs smarter choices about enterprise tech, integrated AI, documentation, imaging, and revenue workflows that either free clinicians to practice medicine—or bury them in clicks and appeals.Kaufman and Dr. Oskouian into the data debate around spine surgery and “low value care,” exploring how Medicare billing data, coding incentives, and risk profiles can warp conclusions. He argues for outcomes that blend patient-reported measures with wearable-driven biometrics—steps, mobility, vitals, adherence—paired with honest risk adjustment for complex cases. For patients trying to choose a surgeon, they offer a pragmatic playbook: prioritize volume, fellowship-trained teams, multidisciplinary pathways, and centers that live and breathe your specific procedure. And they get personal as Dr. Oskouian recounts a severe ski accident, the authorization gauntlet he faced despite insider knowledge, and the hard lesson that navigating networks can matter as much as medical expertise.If you care about healthcare strategy, spine outcomes, physician leadership, or how to advocate for yourself when it counts, this conversation delivers grounded insight you can use. Subscribe, share with a friend who's weighing surgery, and leave a review with your biggest question about choosing the right surgeon—we'll dig into it on a future show.Support the showEngage the conversation on Substack at The Common Bridge!

This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Eric Poon, Chief Health Information Officer, Duke University Health System. Dr. Poon shares how Duke is using AI to enhance clinical efficiency, redesign inpatient care models, and improve both patient and clinician experiences through initiatives like ambient documentation, innovation units, and computer vision applications.

Dean's Chat hosts Drs. Jeffrey Jensen and Johanna Richey welcome Dr. John Del Monte, DPM, to the podcast. This episode is sponsored by the American Podiatric Medical Association! Dr. Del Monte is a board-certified podiatric foot & ankle surgeon serving Jersey City, New Jersey, with over 20 years of clinical practice. A native of the city, he is deeply committed to helping his community with cutting-edge care and compassionate service. He earned his degree from the New York College of Podiatric Medicine, completed residency at the Foot Center of New York, and has held faculty roles including Associate Professor at the New York College of Podiatric Medicine. Dr. Del Monte also serves as Residency Director for the Podiatric Medicine and Surgery program at CarePoint Health System in Hoboken, NJ. Fluent in English and Spanish, he provides both conservative and surgical treatments—from athlete's foot to complex ankle surgery—with a goal of restoring comfort, mobility, and activity for every patient.

Dr. Mike Heenan is the President and CEO of St. Joseph's Health System and President of St. Joseph's Healthcare Hamilton. On the episode, Mike tells us about a time when he received one very striking complaint and how it pivoted his work and that of the organization. We also speak to Mike about his career path and how no matter who you are, you can have an impact on someone's life. Throughout his career, Mike has dedicated a lot of time to learning. He shares with us his views on how it's an important balance for all of us to keep in view. While covering some heavy but important topics, Mike also touches on how his family grounds him. And of course, how he's a big Blue Jays fan! Quotables: “I think when you go through life and you say what's my value proposition, it allows you to focus on what gets you up every day and it doesn't look like a transactional job, but a career calling.” – M. Heenan “It's these real-life experiences that can stop you as a leader… but it's these humanistic ethical issues that really make a leader pivot and say enough is enough, we really need to deal with this.” – M. Heenan “This happens in coffee shops, and it happens in hospitals. And so, I'm not going to change society overnight in one healthcare organization, but I can contribute to us fixing it one incident at a time, or one hospital at a time.” – M. Heenan “Even though we have signs in our hallways across all our hospitals in this country that say there's zero tolerance, the fact of the matter is, we do tolerate some of it.”  – M. Heenan “Someone like the IHI or HIROC who sees all these different organizations can bring this very diverse perspective to a table and apply it depending on the environment.” – M. Heenan “I appreciate all of HIROC's support. Most people see HIROC perhaps from an insurance reciprocal perspective but the value-added services and the partnership it provides to the whole continuum of providing quality care…” – M. Heenan Mentioned in this Episode: -              St. Joseph's Healthcare Hamilton -              St. Joseph's Health System -              Catherine Gaulton -              HIROC -              Dr. Kevin Smith -              University Health Network -              National Museum of African American History -              Institute for Healthcare Improvement -              Longwoods -              London Health Sciences Centre -              McMaster University -              Ontario Hospital Association -              Toronto Blue Jays Access More Interviews with Healthcare Leaders at HIROC.com/podcast Follow us on LinkedIn and Instagram, and listen on Apple Podcasts, Spotify, or wherever you get your favourite podcasts. Email us at Communications@HIROC.com.

From the angio suite to the boardroom, what qualities of an interventional radiologist translate into pioneering leadership? Tune in to hear from Dr. Howard Chrisman, the President and CEO of Northwestern Medicine, as he discusses his journey with hosts Dr. Sabeen Dhand and Dr. Aaron Fritts.---SYNPOSISDr. Chrisman shares his inspiring journey from a student with an initial interest in veterinary medicine to a leader in interventional radiology (IR) and healthcare administration. He recounts his pivotal experiences, including his mentorship under prominent IRs, his decision to pursue an MBA, and the importance of building trust and fostering relationships within clinical and administrative realms. He details his learnings in developing self-awareness, being open to multiple viewpoints, and amplifying your voice as an IR. The discussion touches on the future of interventional radiology, the impact of artificial intelligence on the field, and the essential qualities for leadership in healthcare. Dr. Chrisman also reflects on the significance of learning from mistakes and the role of mentorship in his career, emphasizing the value of collaboration and empathy in achieving success.---TIMESTAMPS00:00 - Introduction 03:21 - Mentorship and Career Development09:55 - Balancing Bias and Decision Making18:32 - Building Trust and Value in Healthcare23:13 - The Future of Radiology and AI Integration28:48 - The Role of MBAs in Healthcare32:24 - Reflections on Leadership and Career35:43 - Conclusion and Final Thoughts

Presented by Desiree Chappell and Sol Aronson with their guests, Mary Dale Peterson, Executive VP and COO, Driscoll Children's Health System, serving as chair of the ASA's Workforce Summits, chair of the Ad Hoc Taskforce on Physician Workforce and chair of the Ad Hoc Committee on Anesthesia Workforce Research and a member of the ASA Charitable Foundation's board of directors, and Thomas Miller, Director of Analytics and Research Services (ARS) and the Center for Anesthesia Workforce Studies (CAWS). The conversation covers topics such as the increasing supply of anesthesiology professionals, the impact of COVID-19, and the growing demand for non-operating room anesthesia services. Dr. Peterson shares insights from her experience managing pediatric anesthesiology and suggests innovative solutions for workforce management. The panel also addresses the challenges of maintaining efficient operations amidst changing practice patterns and the importance of adapting to the new workforce's needs and preferences. More on the ASA's CAWS here: https://www.asahq.org/research-and-publications/center-for-anesthesia-workforce-studies As we mention Mary has appeared previously on TopMedTalk here: https://topmedtalk.libsyn.com/the-asas-immediate-past-president-topmedtalk-at-the-asa

From the angio suite to the boardroom, what qualities of an interventional radiologist translate into pioneering leadership? Tune in to hear from Dr. Howard Chrisman, the President and CEO of Northwestern Medicine, as he discusses his journey with hosts Dr. Sabeen Dhand and Dr. Aaron Fritts.---SYNPOSISDr. Chrisman shares his inspiring journey from a student with an initial interest in veterinary medicine to a leader in interventional radiology (IR) and healthcare administration. He recounts his pivotal experiences, including his mentorship under prominent IRs, his decision to pursue an MBA, and the importance of building trust and fostering relationships within clinical and administrative realms. He details his learnings in developing self-awareness, being open to multiple viewpoints, and amplifying your voice as an IR. The discussion touches on the future of interventional radiology, the impact of artificial intelligence on the field, and the essential qualities for leadership in healthcare. Dr. Chrisman also reflects on the significance of learning from mistakes and the role of mentorship in his career, emphasizing the value of collaboration and empathy in achieving success.---TIMESTAMPS00:00 - Introduction 03:21 - Mentorship and Career Development09:55 - Balancing Bias and Decision Making18:32 - Building Trust and Value in Healthcare23:13 - The Future of Radiology and AI Integration28:48 - The Role of MBAs in Healthcare32:24 - Reflections on Leadership and Career35:43 - Conclusion and Final Thoughts

AI Daily Rundown: October 13, 2025: Your daily briefing on the real world business impact of AI

Gaza City ‘almost deserted' as the war enters its third yearWHO warns Gaza's health system ‘on the brink of collapse' ahead of regional health summitUN and city leaders warn of housing emergency across Europe

Tune in for today's industry updates.

In this episode, EJ Kuiper, CEO and President of Franciscan Missionaries of Our Lady Health System, shares how the organization is expanding access to care across the Gulf South while investing in its workforce and communities. He also discusses the impact of upcoming policy changes, growth opportunities, and what it takes to build a thriving health system for the future.

What role does communication play in building health systems and addressing global health challenges? Jed Beitler discusses his work with non-governmental and international organisations, exploring lessons from Sub-Saharan Africa, strategies for fighting major diseases, and the importance of collaboration in global health. Timestamps: 00:56 – Early career 02:37 – Sub-Saharan Africa 06:08 – Tackling HIV 07:53 – Not-for-profit organisations 11:43 – Diagnostics

In the final episode, Jed Beitler reflects on leadership, mentorship, and the legacy of healthcare communications. From essential leadership qualities to the stories still untold, this conversation looks ahead at innovation, responsibility, and the next chapter in health communication. Timestamps: 01:12 – Leadership qualities 04:03 – Mentoring 09:44 – Public education 13:57 – Legacy

In this episode, Michele Volpe, Chief Operating Officer of the University of Pennsylvania Health System, shares how Penn Medicine is balancing operational efficiency, workforce strategy, and regional expansion. She highlights the organization's efforts to bring advanced therapies closer to communities while reinvesting in people and facilities to build a stronger future.

Healthcare providers waste $950 billion annually on manual workarounds caused by fragmented EHR systems and integration costs that don't scale. Shadowbox has developed a patented browser technology that functions as an API, enabling instant EHR data access without traditional integration expenses. In this episode of Category Visionaries, we sat down with Gregory Stein, CEO of Shadowbox, to dissect how the company evolved from serving desperate lab diagnostics customers to building strategic partnerships with established healthcare IT players like HC1 to reach health systems.   Topics Discussed: How the 21st Century Cures Act information blocking provisions remain largely unenforced, allowing EHR vendors to maintain data monopolies through integration fees Shadowbox's technical architecture: a white-labeled browser that accesses the document object model and API endpoints to extract HIPAA-compliant data without custom integrations Market entry strategy—targeting financially distressed lab diagnostics providers who couldn't afford traditional integration costs The HC1 partnership model: splitting the market by use case rather than geography, with HL7/API integrations going to HC1 and rapid, low-cost deployments going to Shadowbox Sequential interoperability capabilities that enable multiple vendor touchpoints (prior authorization, eligibility verification, billing) from a single data extraction   GTM Lessons For B2B Founders: Target customers facing existential financial pressure, not optimal market conditions: Shadowbox entered through lab diagnostics—a commoditized, low-margin segment hemorrhaging money where providers faced $5K-$50K integration costs per connection taking 3-6 months. Greg acknowledged labs are "the redheaded stepchild of healthcare" but their desperation made them willing to pilot unproven technology. The lesson: segments with severe unit economics problems become early adopter pools because status quo costs exceed perceived risk of new vendors. Build a partnerships function before you have market leverage: Shadowbox hired a partnerships-focused employee early to cultivate relationships with RCM vendors and lab information system providers already selling to target customers. Rather than waiting for customer traction to attract partners, they used partnerships to generate initial traction. Greg emphasized healthcare adoption requires credible references—partnerships provide instant credibility entrepreneurs can't buy. Map your ecosystem's existing vendor relationships and pursue co-sell arrangements before achieving meaningful ARR. Use early customer feedback to migrate upmarket, not pivot laterally: Shadowbox started with labs, expanded to imaging centers, but their true ICP emerged as health systems with 500-1,000 community providers on disparate EHRs where traditional integration economics break down. Greg noted: "health systems that have major outreach programs where it doesn't pencil out to have them on their EPIC system." The migration path moved from small, desperate customers toward larger organizations facing the same core problem at scale. Don't mistake initial ICP for ultimate ICP—use early segments as beachheads to validate technology before pursuing customers with better economics. Partner with horizontal competitors when you solve orthogonal use cases: The HC1 deal splits the interoperability market—structured, predictable integrations go to HC1's traditional approach while rapid deployments to fragmented provider networks go to Shadowbox. This isn't channel partnership but market segmentation by use case economics. Greg explained they bring "something complementary to and in some ways competitive" but combined create offerings competitors can't match. Evaluate whether your "competitors" actually serve different jobs-to-be-done within the same category, then structure partnerships around use case delineation rather than territorial splits. Leverage policy expertise as product moat in regulated markets: Greg's Capitol Hill background enabled Shadowbox to support the Coalition for Innovative Lab Testing's successful lawsuit blocking FDA regulation of lab-developed tests—directly protecting their customers' business models. This wasn't marketing but strategic positioning that demonstrates commitment beyond vendor relationships. In heavily regulated industries, founders with policy expertise or advisors who can shape regulatory outcomes create defensibility that pure technology cannot. Consider how industry advocacy amplifies customer loyalty while potentially expanding TAM through favorable regulatory changes.   //   Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co   //   Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role.   Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

Join County Executive Bryan Hill as he talks with Dr. J. Stephen Jones, President and CEO of Inova Health System. Learn about the healthcare initiatives, new hospitals and public outreach that makes Inova one of the leading healthcare systems in the nation. In the employee spotlight feature, Hill speaks with Allison Homer, Program Manager with the Office of Environmental and Energy Coordination, about the county's AC Rescue program.

In this episode, Lisa M. Goodlett, Senior Vice President, Chief Financial Officer and Treasurer at Duke University Health System, shares insights on expansion, partnerships, and the role of technology in shaping future care delivery. She also reflects on leadership qualities needed to navigate healthcare's evolving challenges.

Timestamps: 00:55 – Healthcare evolution 02:40 – Global differences 05:44 – Industry shifts 09:07 – Perceptions of doctors 11:57 – Advice

In this rapid-fire episode, Jed Beitler answers quick questions about healthcare communications, from industry lessons and patient engagement to leadership advice and global health strategies. Perfect for listeners short on time but eager to gain decades of insight in just minutes.

This episode discusses the remainder of the results of the work from home survey conducted in 2024 by members of the Section of Specialty Pharmacy Practitioners Advisory Group on Operational and Workforce Development. The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.

In this episode, Jamie Leonard shares her journey from clinical pharmacist to Director of Pharmacy at Benefis Health System in Great Falls, Montana. She oversees pharmacy operations across the continuum of care, including acute care, cancer and infusion centers, long-term care, critical access hospitals, and Benefis' 340B program. Jamie discusses the unique challenges of serving a largely rural and government-payer-heavy population, while emphasizing Benefis' strong commitment to community health, education, and work-life balance. She highlights key pharmacy initiatives such as expanding specialty and retail pharmacy, growing a Meds-to-Beds program, and supporting patients with timely medication access—critical in a state where patients often travel long distances.

In this episode, we speak with Maura Carley, an author, executive, and founder and president of Healthcare Navigation LLC. Maura has decades of experience in healthcare management and is an expert in the complexities of navigating the healthcare system. She joins us on the show to share her expertise with you all, giving helpful tips and tricks to get the most out of your insurance, as well as how to avoid coverage losses in stressful situations such as a job loss or divorce. Join us for this engaging and enlightening conversation!

Dr. Robert C. Smith is a nationally recognized leader in evidence-based mental health care and doctor-patient communication. A University Distinguished Professor of Medicine and Psychiatry at Michigan State University, Dr. Smith developed the first patient-centered method to train medical professionals to build strong partnerships with their patients.  His expertise and dedication to reforming mental health care make his book, Has Medicine Lost Its Mind? essential reading for policymakers, health care professionals, and anyone concerned about the future of mental health in America. In This EpisodeDr. SmithDr. Smith's book: Has Medicine Lost Its Mind?: Why Our Mental Health System Is Failing Us and What Should Be Done to Cure It@robertcsmithX https://x.com/RobertCSmithMDFacebook https://www.facebook.com/RobertCSmithMDLinkedIn https://www.linkedin.com/in/robertcsmithmd/A giant thank you to our sponsors:Jane App: A free data import? Now that's what we're talking about!

"We're past the point of bandaid solutions. The entire model is imploding from within."In this powerful episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, physician and healthcare executive Sumita Yadav reveals why the healthcare system is at a breaking point and what true transformation requires.From the emotional toll on clinicians to the financial crisis facing 75% of American hospitals, this conversation goes beyond symptoms to address the root causes of healthcare's challenges:• Why the most educated and caring professionals are leaving the field • How administrative burdens are stealing time from patient care • Why trust has eroded between patients, providers, and systems • What real leadership (not just management) must do to create changeThis isn't just another healthcare discussion—it's a call to reimagine the entire system before it's too late.----------------------------------------------------------------------------------------------------JOIN THE MOVEMENT:GLLG Company Website: https://www.glennllopis.com/Age Of Personalization Website: https://ageofpersonalization.com/Contact Us: https://www.glennllopis.com/contact-us/Email Us: sandy@glennllopisgroup.comFOLLOW GLENN LLOPIS:LinkedIn: https://bit.ly/3tnBmP9Instagram: https://bit.ly/3fcziRVFacebook: https://bit.ly/33sCg1KTwitter: https://bit.ly/3HVT14B

"We have to stop being more tribal and start being more human. Historical standards for patient-centered care need to be reevaluated because everything is moving us toward a personalized experience."In this thought-provoking episode from our Design-Thinking Program for Health System, Clinical and Nursing Leaders, physician executive Dr. Greg Brannon challenges healthcare's rigid frameworks and advocates for a return to individuality and personal liberty.With over 30 years of experience, Dr. Brannon offers a compelling perspective on:• Why standardization often limits innovation and true patient-centered care • How Leadership in the Age of Personalization (LAOP) builds upon DEI principles • The importance of questioning established systems and protocols • Why healthcare professionals must have the courage to challenge the status quo----------------------------------------------------------------------------------------------------JOIN THE MOVEMENT:GLLG Company Website: https://www.glennllopis.com/Age Of Personalization Website: https://ageofpersonalization.com/Contact Us: https://www.glennllopis.com/contact-us/Email Us: sandy@glennllopisgroup.comFOLLOW GLENN LLOPIS:LinkedIn: https://bit.ly/3tnBmP9Instagram: https://bit.ly/3fcziRVFacebook: https://bit.ly/33sCg1KTwitter: https://bit.ly/3HVT14B

Having the right tools in place the first time can make all the difference for patients and families navigating behavioral health. In this episode, Janelle Bierdeman, a nationally certified school psychologist and the Manager of the Healthcare Solutions Group at MHS (Multi-Health Systems), shares her journey from direct care with children and families to driving systems-level transformation in behavioral health. She reflects on the risks of poor assessments, outdated systems, and the importance of rigorous tools to ensure providers deliver the right care from the start. Drawing on her perspective as both a professional and a parent of neurodivergent children, Janelle emphasizes the need for tailored assessments, clinician involvement in digital tools, and cross-cultural insights from North America and Europe. She also highlights a UK success story scaling patient assessments from 25 to 2,500 per month, and sees AI as a powerful way to reduce administrative burdens and free providers to spend more time with patients. Tune in and learn how technology, when done right, can truly expand access to quality behavioral health care! Resources: Connect with and follow Janelle Bierdeman on LinkedIn. Follow MHS on LinkedIn and explore their website.

In this episode, Eric Huckins, Vice President of Business Development at Lumicera Health Services, discusses how health systems can build stronger specialty pharmacy programs by navigating challenges such as 340B, payer access, and accreditation. He also highlights the role of strategic partnerships, biosimilars, and technology in improving patient care and driving growth.This episode was sponsored by Lumicera Health Services.

In this episode, Mohan Giridharadas, Founder and CEO of LeanTaaS, answers unfiltered questions from healthcare leaders about hospital capacity, throughput, and operational efficiency. He shares practical insights on leveraging AI, improving OR utilization, addressing bottlenecks, and driving better outcomes with existing resources.To learn more and register for the upcoming Transform Hospital Operations Virtual Summit, visit: https://conferences.beckershospitalreview.com/september-2025-transform-virtual-event?utm_source=virtual-conference&utm_medium=event&utm_campaign=september-transform-podcast&utm_content=lt