Podcasts about lean hospitals

Read the blog post I've been writing about learning from mistakes for a long time, including my previous books before my latest, The Mistakes That Make Us. This idea isn't new, but it's essential–especially in fields like healthcare, where the stakes are incredibly high. From Lean Hospitals: “Mistakes are a reality in healthcare, and while we strive to prevent them, it's crucial to create an environment where they are identified quickly, addressed effectively, and used as opportunities for learning and improvement.” From The Executive Guide to Healthcare Kaizen: “Leadership in a Kaizen culture means creating an environment where mistakes are seen as opportunities to learn, not as failures.” --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

Mark Graban (author, speaker, and consultant), is known for his groundbreaking work fostering a culture of learning and innovation. Dive into Mark's latest insights from his book, "The Mistakes That Make Us," and explore how embracing mistakes can drive success. With a history of impactful books like "Lean Hospitals" and "Measures of Success," and his leadership roles at Constancy, Inc. and KaiNexus, Mark's expertise is unparalleled. Educated at Northwestern University and MIT, his journey offers invaluable lessons in improving quality, safety, and employee engagement across industries. Tune in to discover how Mark's approach to continuous improvement and leadership can inspire innovation and transformation in your work.

What You'll Learn: In this episode, hosts Andy Olrich and Patrick Adams discuss embracing and celebrating failures, encouraging a mindset shift from a fear of failure to an embrace of experimentation and innovation.  Celebrating failures in Lean promotes transparency, collaboration, and a shared commitment to organizational learning, ultimately leading to more resilient and adaptive teams capable of achieving sustainable success.  About the Guest:  Mark Graban, author of "The Mistakes That Make Us," is a renowned speaker and consultant. His other notable works include the award-winning "Lean Hospitals" and "Measures of Success." Mark serves as a consultant through his company, Constancy, Inc., and also as a Senior Advisor for KaiNexus. Mark is also the host of podcasts like "Lean Blog Interviews" and "My Favorite Mistake." Links: ⁠⁠Click Here For Andy Olrich's LinkedIn⁠⁠ ⁠⁠⁠Click Here For Patrick Adams LinkedIn⁠ Click Here For Mark Graban's Website Click Here For Marks Book: The Mistakes That Make Us --- Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

You can get hold of a free chapter of Marks's new book, The Mistakes that Make Us. https://www.mistakesbook.com/chapter/. I have read it and gained so much value from it that I recommend it to everyone.Summary Keywordsleaders, healthcare, organisation, lean, continuous improvement, called, podcast, learn, create, patient, mistake, behaviour, year, opportunity, work, culture, people, mark, problem, approachIntroductionWelcome to Episode 164 of the Enterprise Excellence Podcast. I am so pleased to have Mr Mark Graban joining us for this episode. Mark helps others learn how to improve to sustain their performance. He is the author of "Lean Hospitals", "Healthcare Kaizen" and most recently "Measures of Success". Mark hosts several podcasts, including "Lean Blog Interviews" and "My Favorite Mistake". We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.Episode Links:YoutubeFull episode:  https://youtu.be/i7O9VjNr4ZwTwo-Minute Tip:Enterprise Excellence Academyweb:ContactsMark's ProfileLinkedIn: linkedin.com/in/mgrabanWebsites: markgraban.com/  (Company Website)·      leanblog.org/  (Blog)Email: mark@markgraban.comTwitter: MarkGraban Brad's ProfileConnect via LinkedIn or call him on 0402 448 445 or email bjeavons@iqi.com.au.What's next?1.     Research PDSA a little further with Mark, https://youtu.be/GVuGqOCQeVo?si=jKsorrOCUN3Gt2I82.     Have a look at the new public course we are offering in Feb 2024: training3.     Get a free chapter of Marks's new book, The Mistakes that Make Us. https://www.mistakesbook.com/chapter/. I have read it and gained so much value from it that I recommend it to everyone.To learn more about what we do, visit www.enterpriseexcellenceacademy.com.Thanks for your time, and thanks for helping to create a better future.

You can get hold of a free chapter of Marks's new book, The Mistakes that Make Us. https://www.mistakesbook.com/chapter/. I have read it and gained so much value from it that I recommend it to everyone.Summary KeywordsMistakes, psychological safety, Toyota, people, lean, book, leaders, podcast, organisation, culture, Yoshino, favourite, learned, writing, speak, punish, behaviour, practising, Tim Clark.IntroductionWelcome to episode 152 of the Enterprise Excellence Podcast. It is such a pleasure to have Mr. Mark Graban back on the show with us today. Mark was with us, initially with us, way back in episode 20. Mark is the host of a number of leading podcasts in Lean and Continuous Improvement, Lean Blog Interviews, My Favourite Mistake, Lean Whiskey (with Jamie Flinchbaugh) and more. He is the author of many books, including Lean Hospitals, Practicing Lean, Measures of Success, and his latest book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation.  We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.Episode Links:Youtube Full episode: https://youtu.be/Fid_GAsNXwwTwo-Minute Tip: https://youtu.be/ZX_k_54nBQMEnterprise Excellence Academy:https://www.enterpriseexcellenceacademy.com/podcast/episode/7e22e7f2/152-the-mistakes-that-make-us-with-mark-grabanContacts Brad: connect via LinkedIn or call him on 0402 448 445 or email bjeavons@iqi.com.au. Mark is contactable via his website: https://www.mistakesbook.com/chapter/What next?1.     Join our members page to access free resources: https://www.enterpriseexcellenceacademy.com/downloads2.     Join our next community meeting.  https://www.enterpriseexcellenceacademy.com/community.3.     Have a look at the Agile-certified training that we offer. https://www.enterpriseexcellenceacademy.com/training4.     Get hold of a free chapter of Marks's new book, The Mistakes that Make Us. https://www.mistakesbook.com/chapter/. I have read it and gained so much value from it that I recommend it to everyone.To learn more about what we do, visit www.enterpriseexcellenceacademy.com.Thanks for your time, and thanks for helping to create a better future.

Mark Graban is a serial author and podcast host for My Favorite Mistake. He has written multiple books, including Lean Hospitals, Healthcare Kaizen, and Measures of Success. Mark Graban discusses his work with Lean Hospitals and the various books he's written on the topic. He explains that the word "Lean" has often been misunderstood and is really about efficiency and improving quality, patient safety, and employee engagement. He shares some stories from his book about mistakes made in healthcare and how they were overcome. In this episode, we talked about: ● How inefficient management practices can lead to bad outcomes for safety, quality, and productivity ● The importance of accountability ● How the Lean methodology can be used to improve organization About Guest: Mark Graban is is an internationally-recognized consultant, author, professional speaker, podcaster, and entrepreneur. He builds upon a deep education in engineering and management with practical experience working with executives and frontline employees in multiple industries to synthesize and practice methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches. Guest Contact Information: LinkedIn: https://www.linkedin.com/in/mgraban/ Contact Ken: inlink.com/ken hello@kencox.com Text: 314-370-2871 #GetToWork Connect with Us: Instagram: https://www.instagram.com/clicksandbrickspodcast/ Facebook: https://www.facebook.com/clicksandbrickspodcast/ YouTube: https://www.youtube.com/c/ClicksBricksPodcast Website: https://clickandbrickspodcast.com #businesspodcast #founderstories #entrepreneurship #entrepreneur Learn more about your ad choices. Visit megaphone.fm/adchoices

Mark Graban is a serial author and podcast host for My Favorite Mistake. He has written multiple books, including Lean Hospitals, Healthcare Kaizen, and Measures of Success. Mark Graban discusses his work with Lean Hospitals and the various books he's written on the topic. He explains that the word "Lean" has often been misunderstood and is really about efficiency and improving quality, patient safety, and employee engagement. He shares some stories from his book about mistakes made in healthcare and how they were overcome. In this episode, we talked about: ● How inefficient management practices can lead to bad outcomes for safety, quality, and productivity ● The importance of accountability ● How the Lean methodology can be used to improve organization About Guest: Mark Graban is is an internationally-recognized consultant, author, professional speaker, podcaster, and entrepreneur. He builds upon a deep education in engineering and management with practical experience working with executives and frontline employees in multiple industries to synthesize and practice methods including Lean management, continuous improvement, statistical methods, and people-centered leadership approaches. Guest Contact Information: LinkedIn: https://www.linkedin.com/in/mgraban/ Contact Ken: inlink.com/ken hello@kencox.com Text: 314-370-2871 #GetToWork Connect with Us: Instagram: https://www.instagram.com/clicksandbrickspodcast/ Facebook: https://www.facebook.com/clicksandbrickspodcast/ YouTube: https://www.youtube.com/c/ClicksBricksPodcast Website: https://clickandbrickspodcast.com #businesspodcast #founderstories #entrepreneurship #entrepreneur

Your metrics should guide you in getting better results not leave you feeling like you're on a rollercoaster. If you've ever jumped to conclusions, wanted to get to the root cause and never found one, or want to lead your team so they use data to make improvements then this week's episode is for you.   In this week's podcast episode we discuss Measures of Success by award-winning author, Mark Graban. You'll learn how the measurement techniques in it can help you stop overreacting to every up and down in your performance metrics so you can spend more time making more improvements to your system.   Mark Graban is an author, speaker, and consultant. Mark is the author of the book Lean Hospitals and is co-author of a second book, titled Healthcare Kaizen. Both books are recipients of the Shingo Professional Publication and Research Award. His most recent book is Measures of Success: React Less, Lead Better, Improve More. Mark is the host of many podcasts including “My Favorite Mistake.”  Be one of the first 10 listeners to claim your free book. Visit www.mfrall.com/MarkGraban

Lee continues his "Not Just An International Author" mini-series, by talking to Mark Graban, a management consultant, and the author of several works, including ‘Lean Hospitals’, and ‘Measures Of Success’. KEY TAKEAWAYS Mark has found great success by taking the lessons learned from various sectors, and translating them into others, such as healthcare. The older, more traditional models say that the higher up you go, the more infallible you become, or the more answers you have. This runs counter to effective problem solving. Many use the metric of follower numbers in order to denote success, but it should really be measured on the quality of the message. There is always the element of luck when it comes to opportunities. But luck favours the prepared. We can only take advantage of fortuitous chances if we have laid the groundwork that enables it. BEST MOMENTS 'I was applying problem solving, and leadership methods from other industries into healthcare’ ‘These approaches might run counter to what we’ve been taught’ ‘Even if I’m not inventing methods, I’m good at connecting dots’ ‘You just have to take advantage of an opportunity when it presents itself, even if it wasn’t part of the plan’ VALUABLE RESOURCES Business Problems Solved Podcast       Mark Graban LinkedIn - https://www.linkedin.com/in/mgraban/ Mark Graban - https://www.markgraban.com ABOUT THE HOST For the last 15 years, I have been a multi-sector internal or external business improvement consultant, building the improved capability of individuals, teams and businesses. In my spare time, I enjoy spending time with my two young children Jack & India. I also enjoy listening to and reading business & personal development material. Lee Houghton is “THE Business Problem Solver”, a Management Consultant, CX Specialist and Keynote Speaker. CONTACT METHOD You can contact Lee Houghton on 07813342194 Lee@leehoughton.com https://www.linkedin.com/in/lhoughton/ See omnystudio.com/listener for privacy information.

40 years with Toyota, founder and the first president of Toyota China. Show notes: https://www.leanblog.org/409 My guest for Episode #409 of the Lean Blog Interviews podcast is Ritsuo Shingo. I first met Mr. Shingo at the Shingo Institute Annual Conference in 2009 when my book Lean Hospitals received the publication prize that's named after his father, Shigeo Shingo. I was also blessed to have time to speak 1x1 with Mr. Shingo, thanks to our mutual friend, the late Norman Bodek, which included discussions about the need for mistake proofing in healthcare -- very vivid memories for me. Ritsuo Shingo is an expert in leadership with more than 40 years of experience serving at top management positions at Toyota.  He was the founder and the first president of Toyota China. Under his leadership, Toyota China became one of the most successful ventures of Toyota worldwide. Following this success, he was appointed as the president of Hino Motors and then served as the president of GAC-Hino until 2009. Shingo was the translator of the first book on Toyota Production System in English written by his father, TPS pioneer, Shigeo Shingo in 1976.  He applied his father's and other TPS pioneers' teachings into his management practices. Today he dedicates his time to coaching high-level executives as well as teaching the next generation of leaders his learnings from the practice of Toyota style management. He is teaching a virtual master class in leadership and management, which starts this Thursday: Practical Leadership Skills – Microcertification program in Management There will be a discount available for listeners of this podcast - use code 8QQV4AWY0VDF and tell them you heard about it via the Lean Blog Podcast. Disclosure: the NK Institute for Human Advancement offered me a free virtual seat in the workshop. Topics and questions in today's episode include: What was the most important thing you learn from your father? What do you remember about translating the green book? Big misunderstanding… in the West, they thought suppliers should keep big inventory even though Toyota had none Just in time requires local suppliers, frequent deliveries, and high quality You need close relationships with suppliers, win/win collaboration How do you explain TPS? “An accumulation of small improvements” “Wherever you go, workers are not the problem” “It's a management problem, but sometimes they blame workers” He told a plant manager he was “escaping from his responsibility” What is the origin of the term SMED – Single Minute Exchange of Die? What are the golf origins? Should it have been called SDED – Single Digit Exchange of Die, since it means “single digit minutes” not “one minute”? “It's too late” You define TPS as “organisational fitness to adapt” rather than a set of methodologies — what do you mean by that? Please tell us more… “Nobody ever told me what Toyota culture was” — the culture is the people Is a fully automated plant the best plant? No How has Toyota fared so well during the pandemic? Helping the supplier reduce costs together, versus just demanding a lower price (Nissan, Tesla, etc.) Favorite memories of our friend Norman Bodek? Tell us more about the workshop The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity and healthcare industries. Learn more. This podcast is part of the #LeanCommunicators network. 

Mark Graban is the author of the Shingo-Award winning book Lean Hospitals, Healthcare Kaizen, Executive Guide to Healthcare Kaizen, Measures of Success, creator & editor of the anthology book Practicing Lean. He is also senior advisor to KaiNexus and owns his own consulting company called Constancy, Inc. Mark is the host of podcasts including “Lean Blog Interviews”, “My Favorite Mistake”, and “Habitual Excellence, presented by Value Capture” and a sought after speaker. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 (https://www.surveymonkey.com/r/3DXCFW3) CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.

IntroductionWelcome to Episode 20 of the Enterprise Excellence Podcast. I am so pleased to have Mr Mark Graban joining us for this episode. Mark helps others learn how to improve to sustain their performance. He is the author of "Lean Hospitals", "Healthcare Kaizen" and most recently "Measures of Success". Mark is the host of several podcasts, including "Lean Blog Interviews" and "My Favourite Mistake". SummaryLeaders awaken through insight or discovery, and this is necessary for change. Experiential learning within safe environments: simulations and games, e.g. red bean game (W Edwards Demming), effectively allows leaders to reflect on their management practices. This secure play and simulation encourage leaders to find their Aha moment, which will shift their behaviour. Mark uses games that demonstrate Kaizen principles: making an ice cream sundae smoothly or preparing a batch of mailers and envelopes. Mark and his colleagues are currently looking to develop simulations that can be accessed virtually. Mark shares some of the results he has seen in Healthcare through an excellence journey; dramatic improvements in patient safety, time savings and performance outcomes in nursing and accuracy and quality in operations. When it is time to review the goals, look at the systems, and create understanding together. Don't blame people, don't judge others.  Key take aways: The key takeaways for me from this episode are:1.     Collaboratively helping people set goals2.     Leadership behaviour – Leaders as coaches vs Leaders as mentorsThanks again, Mark, what a great episode. Bye for now.LinksLinkedIn: linkedin.com/in/mgrabanWebsites: markgraban.com/  (Company Website)     leanblog.org/  (Blog)Email: mark@markgraban.comTwitter: MarkGrabanQuotes 05:38min That was my eye-opener. I would never have imagined that there were so many opportunities in health care to improve quality, to improve patient flow, to create better workplaces. 07:57min The challenges, I mean, back when I was in manufacturing, we learned this mantra of, um, SQDC: safety, quality, delivery and cost. There are huge opportunities, sadly, in all four areas within Healthcare.17:49min admitting and acknowledging what we don't know and that we should always be learners to learn how to get better at solving problems in an experimental way. Right? So, instead of just preaching what many would call PDCA, or, I prefer the language of Plan, Do, Study, Adjust, or PDSA, as a lot of people would say in Healthcare. You've got to model that behaviour first hand. 31:48min When you change the system, you can change performance. Don't ask people to try harder and be more careful within their existing system. We have to work together to change the system.34:04min Let's start the conversation talking about the current condition, the performance gap between where we are and the ideal condition. Let's talk about why that performance or lack thereof, is important, and then let's understand the current state and the causes. Right? So, we build support along the way. 

I received two questions from Mark Graban about my first episode. He is a well-known Lean consultant with expertise in the healthcare industry, and has authored multiple books, including Lean Hospitals and Healthcare Kaizen and Measures of Success. He is also the host of multiple podcasts, including Lean Blog and My Favorite Mistake. Learn more about him at MarkGraban.com Links BIZ-PI.com LeanSixSigmaDefinition.com Episode 1: Why are Six Sigma Black Belts paid so much? MarkGraban.com --- Send in a voice message: https://anchor.fm/leansixsigmabursts/message

http://leanblog.org/audio303 This is from the 3rd edition of my book Lean Hospitals. I've copied and pasted from the book with no additional edits, although I'll bold italic some parts for emphasis. I'll some closing thoughts at the end. For a more complete PDF excerpt, click here (requires Dropbox access). --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

You always want to look back on your life and say that your path from point A to point B was linear. It almost never really is. Today’s guest on the Unlearn Podcast is Mark Graban, author of Lean Hospitals and Measures of Success, who started out as an engineer for General Motors. It’s been quite a journey. Today, he and Barry O’Reilly will be talking about how that kind of a shift can happen, and what he learned and unlearned along the way. Clashes of Culture You might not think that the worlds of manufacturing and healthcare have much in common, but having worked in both, Mark thinks they have plenty in common - especially when it comes to culture. People aren’t machines, but the culture of many hospitals and clinics echoes what you’ll find on the factory floor - especially in institutions that haven’t done much to modernize the way they manage and lead people. Barry points out that there are similarities in tech as well: every industry thinks it’s unique, but it’s all human systems and people working together to drive outcomes.  Unlearning Your Whole Career When you’ve invested years or decades into a career, you often feel like you need to stay in it. Having made a major career transition, Mark knows that doing so allows you to bring fresh insight into an organization that may not be expecting it, and when you’re in a wholly new environment, you’re in a better position to avoid the curse of expertise. Looking back, Mark wishes he’d unlearned top-down style management earlier - the benefits of engaging people in change are so many and so valuable.   Seeking and Finding Clarity Before you start optimizing for, or worse, applying a solution, you have to be exceptionally clear on what the problem really is, and what outcome you want to achieve. Mark and Barry discuss the ways this can manifest in different kinds of organizations, and the framework for problem-solving that Mark uses to help healthcare providers make changes to their operations with input from people working at all levels. The process is one that listeners will be familiar with: unlearn, re-learn and breakthrough!   The Courage to Change It’s easy to tell when something isn’t right, but it's harder to create a moment where people are open to truly unlearning and making changes. Mark notes that looking outside of your area of expertise takes a fair amount of courage - but many people are highly skilled in their specific profession and not in the other areas of running a business or managing a team. This is often problematic because when we’re faced with things we don’t know, or feel scared and threatened - our higher-order brains shut down. There is never going to be a ‘perfect’ time for a major change, so you might as well just get started.  What are the Top 3 Reasons to Do This? Management from the top-down usually doesn’t usually provide the results companies are looking for. It’s much more effective to lead as if you had no authority - by seeking input and finding out what makes people tick, and why they think the way they do. Something that Mark had to unlearn over the course of his career was that you can’t just tell people what to do, even if you’re wildly excited about helping them. Change has to be based on feedback and engagement with the people it affects. Mark has some insights on what makes people more open and receptive to change and leaves us with the thought that it’s okay to struggle with change. It doesn’t make you a bad person or a bad manager - it’s just something to figure out.  Resources Lean Hospitals  Measures of Success

With today's episode, I only have 2 words…Mark Graban!!! Now if you're not familiar with Mr. Graban, then listen up…Mark Graban is the author of the book Measures of Success, the Shingo-Award winning book Lean Hospitals and co-author of Healthcare Kaizen (also a Shingo recipient) and The Executive Guide to Healthcare Kaizen. Mark is a professional speaker, healthcare consultant and advisor to the technology company KaiNexus. Now in this episode Mark and I go in-depth around lean transformation journeys in healthcare, leveraging the front-line for practical solutions, promoting the thought for improvement professionals to pivot from the role of solution generator into solution facilitators, and many more value-adding topics!

It's time for another new, revised edition of my book! It was originally published in 2008 as Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

KaiNexus is pretty lucky in that it has a staff of amazingly talented and knowledgeable individuals. Our Vice-President of Improvement & Innovation Services, Mark Graban, is certainly no exception. Graban has over 20 years of experience practicing Lean both in manufacturing and in healthcare, is the author of several books including Lean Hospitals, and is the founder of LeanBlog.org. Recently Jeff Roussel, Vice-President of Sales for KaiNexus, hosted a webinar wherein Graban shared some of his experience and knowledge about Strategy Deployment. You can watch that full webinar, titled Everything You Need to Know About Strategy Deployment, here: https://info.kainexus.com/continuous-improvement/webinar/strategy-deployment/everything-you-need-to-know

http://www.leanblog.org/audio172 StoreSMART is partnering with me on this contest where you can win one of four sets of books, along with a selection of sample supplies that can help you with 5S, visual management, and other Lean methods.By January 31, 2017, we'll select four winners who will each get a set that includes: Lean Hospitals, 3rd Edition (signed by Mark Graban) Work That Makes Sense (signed by Gwendolyn Galsworth) The Batz Guide for Bedside Advocacy (a great patient safety guidebook) One winner's package will includethe book Visual Workplace Visual Thinking instead of Work That Makes Sense. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

Joining me for Episode #271 is Isaac Mitchell (@IssacMitchell), talking about Lean Design for healthcare, the Society for Health Systems, and more. Isaac is a full-time lean practitioner at East Tennessee Children's Hospital, a lecturer at the University of Tennessee's Department of Industrial and Systems Engineering, and an instructor for the Institute of Industrial and Systems Engineers. You can read his bio (PDF) and learn more about Isaac via his personal website. Scroll down to the show notes for links to a special Lean Hospitals book excerpt and more free downloads about Lean Design and Isaac's work at ETCH.

http://leanblog.org/audio150 Thanks to those of you who pre-ordered the 3rd edition of my book Lean Hospitals.Click below to read a free preview from the book, the start of the chapter on leading and engaging employees (arguably, it's all about leadership). Improving the Way We Manage [Preview of "Lean Hospitals" 3rd Ed.] And if you post a comment sharing some of your reflections on your Lean journey, you might receive a free copy of the the book. Also, you still have a chance for me to send your CEO a free copy. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

http://leanblog.org/audio139 In the previous editions of my book Lean Hospitals, I've included case examples from Avera McKennan Hospital and Avera Health. Fred Slunecka is the former president of Avera McKennan and he is now chief operating officer for the Avera system.I talked with Fred again for the updated and revised third edition (available for pre-order now, shipping in June), with my highlights added for this post: Reflecting further in 2015, Slunecka says: --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

The revised, updated, and expanded third edition of my book Lean Hospitals has been sent to the printer and copies should start shipping by mid June.I'm happy to now be offering a free PDF of the revised first chapter. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

Today's post is an addendum from Saturday's post on the apparent death of a health system Lean program: "Why Would a New Healthcare CEO Kill a Lean Program?"If you read that post, there's an interesting comment from a Presence Health employee that doesn't shed too much more light on this: "From the standpoint of a current Presence Health Employee~ my opinion is that the RIEs failed because they were aggressively site specific. At a time when PresenceHealth is "Becoming One" I do not believe the RIEs took the entire ministry into consideration when planning events. Decisions and "experiments" where being made and conducted through a site specific lens, and this was often in contradiction to the spirit of the new organization." As I commented in response, I'm not sure why a goal of common processes or a health system that's actually a system would be a reason to stop with Lean. Unless hopefully they are really just re-booting the effort instead of killing it altogether. As I alluded to in the post Saturday, there was a sad story about ahospital that I featured in the 2008 1st edition of Lean Hospitals that basically killed their promising program when a new CEO was hired from the outside. As Adam Zak, one of the top Lean-focused executive recruiters said, it's a shame that the board (apparently) didn't hire a CEO with Lean experience. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

Mark Graban talks about the revised 3rd edition of "Lean Hospitals" and a new eBook project called "Practicing Lean." --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

There's another approach that goes underappreciated, I think -- the "model line" or "model cell" approach. It has nothing to do with fashion models. I don't like the term "cell" because it might make people think of a prison or a gulag. Then again, the word "line" might make people think of "assembly line medicine" in a negative way. Maybe "model area" is a better term? I'll think about that as I work on the updated 3rd edition of my book Lean Hospitals. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

http://leanblog.org/audio36 When we introduce the idea of Lean to healthcare organizations, it's very common for somebody (often a senior physician) to say something like,"But we don't want assembly line medicine." The implication is that assembly lines and factories are cold, rigid, uncaring places that focus on ruthless efficiency and making the numbers at the expense of safety and quality. Do a Google search for the term and the implications of "assembly line medicine" are very negative. It's also a bit of a "red herring" (or is it a "straw man") for them to bring up assembly lines when we're in agreement (I hope) that our goals are to improve safety, quality, waiting times, cost, and staff morale. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/lean-blog-audio/support

Mark Graban is an internationally recognized expert in the field of “Lean Healthcare,” as a consultant, author, keynote speaker, and blogger. Mark is also the Vice President of Customer Success for the software company KaiNexus, helping further their mission of “making improvement happen” in healthcare organizations and other industries. Mark's has authored or co-authored multiple Shingo Award winning books Lean Hospitals: […]

We talk about lean in the world of healthcare with Mark Graban, author, consultant and speaker in the lean healthcare methodology. Mark is author of the Shingo Award winning book “Lean Hospitals” and the book “Healthcare Kaizen.” Mark is also the Chief Improvement Officer of Kinexus. His newest book, “The Executive Guide to Healthcare Kaizen,” is available on Amazon.com

Mark Graban, MS MBA, author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen, interviews Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee. In part one of this episode, Mr. Graban and Dr. Guarisco discuss reasons for emergency department difficulties with throughput & patient flow and outline the critical drivers for improving the ED. They outline a conceptual breakdown of the ED and creating an agenda for change. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Mark Graban, MS MBA, author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen, interviews Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee. In part two of this episode, Mr. Graban and Dr. Guarisco discuss solutions to address this difficult area of management and implications for the ED. They outline queuing theory, the concept of variance, and the split-flow model. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Mark Graban, MS MBA, author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen, interviews Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee. In part one of this episode, Mr. Graban and Dr. Guarisco discuss reasons for emergency department difficulties with throughput & patient flow and outline the critical drivers for improving the ED. They outline a conceptual breakdown of the ED and creating an agenda for change. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Mark Graban, MS MBA, author of the books Lean Hospitals, Healthcare Kaizen, and The Executive Guide to Healthcare Kaizen, interviews Joseph Guarisco, MD FAAEM, ED Chair at Ochsner Hospital (New Orleans, LA) and Chair of the AAEM Operations Management Committee. In part two of this episode, Mr. Graban and Dr. Guarisco discuss solutions to address this difficult area of management and implications for the ED. They outline queuing theory, the concept of variance, and the split-flow model. Intro music by SaReGaMa, 'Sky is the Limit,' from the album 'Sky is the Limit,' powered by JAMENDO.

Norm Blumenthal attorney for workers and consumers . He is also one of the show's regular contributor.  Karl Schilling founder of the Advocacy network has over 35 years' experience in the Financial Services, Resort Real Estate, Business Communications and Sales Coaching industries. He has either worked directly or consulted for such notable companies. Karl published the “Fabulous Fortunes through F.A.L.U.R.E in 2003 and developed small workshops that promoted a fresh perspective on the concept of failure. He was asked to be a participating co-author in “The Power of the Platform”. Most recent publication is “You Might Be Getting Scammed When…” During 35 years of selling and training Karl has won numerous awards including the prestigious MDRT and been selected as a platform motivational speaker.   Ted Thomas Florida based educator, publisher and author.  Thomas is publisher and author of more than 30 books.  His guidebooks on Real Estate have sold in four counties of the world. In the recent past, over 75,000 clients have carefully evaluated Ted Thomas' QuickStart Introduction In Secured Tax Lien Certificates and have chosen to become associated with the market leader.  Thomas' Home Study Materials are international best sellers and draw clients from Europe and South America.  Mark Graban author, speaker, and consultant who works with healthcare organizations around the world to improve quality and provide the best, most cost-effective care. He's the author of two award-winning books, Lean Hospitals and Healthcare Kaizen, and he is also the chief improvement officer of the technology company KaiNexus

To celebrate the 50th LeanBlog Podcast, the tables are turned. Guest host Jamie Flinchbaugh chats with me, Mark Graban, about the history of my blog, my podcasts, and how this led into my new book, Lean Hospitals. This was Jamie's idea (thanks). I normally try not to be the center of attention on the podcasts, letting my guests do most of the talking (so I can learn), so I'm a bit uncomfortable talking about myself... but here it is. Topics include why I started the blog, what I've learned along the way, how I got started with Lean, and how I transitioned into healthcare. You won't learn as much in this as a typical podcast with Jamie, Jeff Liker, or Norm Bodek. But, if you're interested... here you go! We get to the meat of the healthcare discussion and about the book about 20 minutes in. If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.