Driving the Conversation

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The podcast series is hosted by I-CAR, and features industry leaders providing their view on a variety of topics related to the transformative and rapid changes within the collision repair industry. The audio series offers listeners access to current and valuable information to give them better insi…

I-CAR


    • Mar 8, 2021 LATEST EPISODE
    • infrequent NEW EPISODES
    • 20m AVG DURATION
    • 37 EPISODES


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    Latest episodes from Driving the Conversation

    EP 20 Lessons Learned; Inside A Dedicated EV Center 

    Play Episode Listen Later Mar 8, 2021 31:53


    Join us in this episodes discussion with Terry Mostul, owner of Artistic Auto Body, Inc., a dedicated EV collision repair center serving the entire Northwest. As featured in Collision Reporter: THE ELECTRIFICATION ISSUE, Terry’s Artistic Auto Body, Inc. is an 18-year-Gold Class shop, and he shares with us a deeper dive into the conversation of the opportunities, considerations and challenges associated with creating a dedicated EV collision repair center. https://info.i-car.com/collisionreporter Learn more about I-CAR here - www.i-car.com/ Check out our other podcasts - www.podcast.app/driving-the-conversation-p391922/

    EP19 Platinum Painting

    Play Episode Listen Later Dec 3, 2020 14:39


    In this podcast we are speaking to an auto collision technician who was featured in a recent edition of Collision Reporter, and is someone I already know and admire— Leah Gatton, yes, a woman in our “male-dominated” industry who brings 16 years of experience in our industry, as a refinishing tech. Leah, I am so happy to welcome you to our “Driving the Conversation” podcast series.

    EP18 Virtual Claims Rise

    Play Episode Listen Later Sep 25, 2020 21:15


    This podcast dives into the details, opportunities and challenges behind the Podcast Guest’s expertise in virtual and traditional insurance claims, including lessons learned in a huge uptick in virtual claims during the pandemic. The Podcast Guest, Jonathan Chase, is Director, Claims Process & Centralized Services for National General Insurance Company. The podcast supports & supplements Jonathan’s recent article “Virtual Claims on the Rise,” featured in THE VIRTUAL ISSUE of I-CAR’s Collision Reporter magazine; https://info.i-car.com/collisionreporter

    EP18 Virtual Claims Rise

    Play Episode Listen Later Sep 25, 2020 21:15


    This podcast dives into the details, opportunities and challenges behind the Podcast Guest’s expertise in virtual and traditional insurance claims, including lessons learned in a huge uptick in virtual claims during the pandemic. The Podcast Guest, Jonathan Chase, is Director, Claims Process & Centralized Services for National General Insurance Company. The podcast supports & supplements Jonathan’s recent article “Virtual Claims on the Rise,” featured in THE VIRTUAL ISSUE of I-CAR’s Collision Reporter magazine; https://info.i-car.com/collisionreporter

    EP17 Education Pivots

    Play Episode Listen Later Aug 6, 2020 18:46


    We have such an important and timely discussion planned for anyone in the collision repair industry who may be caught during this pandemic thinking, "Well, business might be a little slower and I'd like to take some time to get my tech certified with some of the new I-CAR courses, but they're virtually conducted right now and we can't do a hands-on training. So what do I do? Can I still get the same educational value out of the online courses? And is that return on investment there?"In the event that you don't know the scale of I-CAR's impact on supporting the entire industry, We'd like to share with you some stats about variety of services and educational solutions that are offered by I-CAR.

    EP17 Education Pivots

    Play Episode Listen Later Aug 6, 2020 18:46


    We have such an important and timely discussion planned for anyone in the collision repair industry who may be caught during this pandemic thinking, "Well, business might be a little slower and I'd like to take some time to get my tech certified with some of the new I-CAR courses, but they're virtually conducted right now and we can't do a hands-on training. So what do I do? Can I still get the same educational value out of the online courses? And is that return on investment there?"In the event that you don't know the scale of I-CAR's impact on supporting the entire industry, We'd like to share with you some stats about variety of services and educational solutions that are offered by I-CAR.

    EP16 Scanning For ADAS

    Play Episode Listen Later Jul 29, 2020 26:33


    We've recently heard from some great experts at Bosch on Driving the Conversation podcast, they've provided insights on the tooling and equipment size of this evolving conversation. And, today, we're adding to this dialogue with perspective from the experts, asTech. And, speaking of asTech, some of you may recall that earlier this year Jake Rodenroth, asTech's director of OEM and industry technical relations, was part of I-CAR's virtual conference on the topic of navigating the new era of ADAS, and its ripple effect on your business.

    EP16 Scanning For ADAS

    Play Episode Listen Later Jul 29, 2020 26:33


    We've recently heard from some great experts at Bosch on Driving the Conversation podcast, they've provided insights on the tooling and equipment size of this evolving conversation. And, today, we're adding to this dialogue with perspective from the experts, asTech. And, speaking of asTech, some of you may recall that earlier this year Jake Rodenroth, asTech's director of OEM and industry technical relations, was part of I-CAR's virtual conference on the topic of navigating the new era of ADAS, and its ripple effect on your business.

    EP15 Autel Equipping for ADAS

    Play Episode Listen Later Jul 23, 2020 21:45


    We have an important and timely discussion plan for everyone in the collision repair industry who is trying to wrap their heads around everything about ADAS, especially the equipment, and what to consider investing in, how and where to start, and it can be really overwhelming. And yet there is a need to become really critical as we get on the cusp of our new model years rolling out with even more ADAS features or advanced driver assistance.

    EP15 Autel Equipping for ADAS

    Play Episode Listen Later Jul 23, 2020 21:45


    We have an important and timely discussion plan for everyone in the collision repair industry who is trying to wrap their heads around everything about ADAS, especially the equipment, and what to consider investing in, how and where to start, and it can be really overwhelming. And yet there is a need to become really critical as we get on the cusp of our new model years rolling out with even more ADAS features or advanced driver assistance.

    EP14 Recalibrating ADAS with Mike Muller at Bosch

    Play Episode Listen Later Jul 8, 2020 17:35


    Stacey Moellering (I-CAR) and guest Mike Muller (Global Product Manager at Bosch Automotive Service Solutions) talk about research required for ADAS systems, how Bosch thinks differently, and the continuing learning curve of up and coming technologies. Thanks for tuning in!

    EP14 Recalibrating ADAS with Mike Muller at Bosch

    Play Episode Listen Later Jul 8, 2020 17:35


    Stacey Moellering (I-CAR) and guest Mike Muller (Global Product Manager at Bosch Automotive Service Solutions) talk about research required for ADAS systems, how Bosch thinks differently, and the continuing learning curve of up and coming technologies. Thanks for tuning in!

    EP13 Crash Course ADAS

    Play Episode Listen Later May 27, 2020 20:52


    This podcast dives into the details, opportunities and challenges behind the podcast guest’s expertise in research, the automotive industry, and ADAS. This segment guest, Susannah Gotsch, is Director, industry analyst of CCC Information Services, Inc., and the author of the recently released “Crash Course 2020 Trend Report.” This publication has become a key resource for the industry in understanding how broader trends within the economy, new and used vehicle market places, and collision industry are impacting auto claim frequency and costs.

    EP13 Crash Course ADAS

    Play Episode Listen Later May 27, 2020 20:52


    This podcast dives into the details, opportunities and challenges behind the podcast guest’s expertise in research, the automotive industry, and ADAS. This segment guest, Susannah Gotsch, is Director, industry analyst of CCC Information Services, Inc., and the author of the recently released “Crash Course 2020 Trend Report.” This publication has become a key resource for the industry in understanding how broader trends within the economy, new and used vehicle market places, and collision industry are impacting auto claim frequency and costs.

    EP12 Don't Just Win - Dominate

    Play Episode Listen Later Apr 28, 2020 29:22


    This podcast dives into the details, opportunities and challenges behind the Podcast Guest’s central theme for 2020: “Don’t Just Win – Dominate!” amid the “radically changing” era of collision repair. The Podcast Guest, CEO of Collision Advice, Mike Anderson, is the 2019 Hall of Eagles Inductee, and is often cited as being one of the “industry’s most influential individuals” for his passion and commitment to the industry, including his unwavering support for I-CAR training.

    EP12 Don't Just Win - Dominate

    Play Episode Listen Later Apr 28, 2020 29:22


    This podcast dives into the details, opportunities and challenges behind the Podcast Guest’s central theme for 2020: “Don’t Just Win – Dominate!” amid the “radically changing” era of collision repair. The Podcast Guest, CEO of Collision Advice, Mike Anderson, is the 2019 Hall of Eagles Inductee, and is often cited as being one of the “industry’s most influential individuals” for his passion and commitment to the industry, including his unwavering support for I-CAR training.

    EP11 Where are Claims & the Collision Repair Market Heading?

    Play Episode Listen Later Apr 13, 2020 29:27


    Hosted by Stacey Moellering, Associate Vice-President of Marketing and Segment Development, this episode features discussion with Sean Carey, President of SMG Management Consultants, LLC. This podcast takes a 10,000 foot level view of the auto collision segment and its relationships with OEMs, Insurers, and others relative to Automated Driver Assistance Systems (ADAS), as well as provide perspective as to “what’s next” for the future.

    EP10 ADAS Ripple Effect

    Play Episode Listen Later Apr 13, 2020 28:51


    Hosted by Stacey Moellering, Associate Vice-President of Marketing and Segment Development, this episode features discussion with Jake Rodenroth, Director of OEM and Industry Technical Relations at AsTech—Automotive Service Technicians. This podcast dives into the details, opportunities, and challenges associated with Jake’s expertise in Automated Driver Assistance Systems (ADAS). Additional details can be found in The ADAS Issue of I-CAR’s Collision Reporter magazine. (Go to www.i-car.com/collisionreporter/ADAS)

    EP11 Where are Claims & the Collision Repair Market Heading?

    Play Episode Listen Later Apr 13, 2020 29:27


    Hosted by Stacey Moellering, Associate Vice-President of Marketing and Segment Development, this episode features discussion with Sean Carey, President of SMG Management Consultants, LLC. This podcast takes a 10,000 foot level view of the auto collision segment and its relationships with OEMs, Insurers, and others relative to Automated Driver Assistance Systems (ADAS), as well as provide perspective as to “what’s next” for the future.

    EP10 ADAS Ripple Effect

    Play Episode Listen Later Apr 13, 2020 28:51


    Hosted by Stacey Moellering, Associate Vice-President of Marketing and Segment Development, this episode features discussion with Jake Rodenroth, Director of OEM and Industry Technical Relations at AsTech—Automotive Service Technicians. This podcast dives into the details, opportunities, and challenges associated with Jake’s expertise in Automated Driver Assistance Systems (ADAS). Additional details can be found in The ADAS Issue of I-CAR’s Collision Reporter magazine. (Go to www.i-car.com/collisionreporter/ADAS)

    EP09 New Era

    Play Episode Listen Later Jan 13, 2020 29:02


    The following “Driving the Conversation” roundtable moderated by David Smith (Senior Vice President, Supply Change Strategy, Caliber Collision, Inc.) represents edited highlights of a recorded panel discussion with several Gold Class collision repair shop owners of various sizes and locations.

    EP09 New Era

    Play Episode Listen Later Jan 13, 2020 29:02


    The following “Driving the Conversation” roundtable moderated by David Smith (Senior Vice President, Supply Change Strategy, Caliber Collision, Inc.) represents edited highlights of a recorded panel discussion with several Gold Class collision repair shop owners of various sizes and locations.

    EP08 Talent

    Play Episode Listen Later Nov 27, 2019 25:13


    This podcast episode is all about supporting the industry’s talent trajectory. Focused on topics like recruiting, training and retaining our next generation of industry professionals.

    EP08 Talent

    Play Episode Listen Later Nov 27, 2019 25:13


    This podcast episode is all about supporting the industry’s talent trajectory. Focused on topics like recruiting, training and retaining our next generation of industry professionals.

    EP07 BodyShopology

    Play Episode Listen Later Aug 1, 2019 9:17


    Learn more about BodyShopology.com, a free collision repair body shop locator for consumers and why this new shop locator tool, powered by I-CAR, is beneficial for consumers and the collision repair inter-industry. With the BodyShopology locator We are creating a new conversation with consumers about the importance of considering a shop’s training and credentials as important factors when selecting a collision repair shop following an accident.We talk a little more about the importance of bringing awareness of training and credentials to the collision repair consumer with our special guest, John Lynch; Fixed Operations Director of Gezon Motors in Grand Rapids, MI.

    EP07 BodyShopology

    Play Episode Listen Later Aug 1, 2019 9:17


    Learn more about BodyShopology.com, a free collision repair body shop locator for consumers and why this new shop locator tool, powered by I-CAR, is beneficial for consumers and the collision repair inter-industry. With the BodyShopology locator We are creating a new conversation with consumers about the importance of considering a shop’s training and credentials as important factors when selecting a collision repair shop following an accident.We talk a little more about the importance of bringing awareness of training and credentials to the collision repair consumer with our special guest, John Lynch; Fixed Operations Director of Gezon Motors in Grand Rapids, MI.

    EP06 40 Years in the Making

    Play Episode Listen Later May 14, 2019 17:15


    This episode features I-CAR President & CEO, John Van Alstyne, and I-CAR Director, Marketing, Stacey Wesselink, reflecting on the insights gleaned from the Collision Reporter THE 40TH ANNIVERSARY ISSUE, Driving The Conversation Roundtable with Industry/I-CAR experts Lori Barrington, Lou DiLisio Jr., Jeff Hendler, Bob Jansen, Clark Plucinski, Doug Roach, Jeff Silver, and Chuck Sulkala. Notable quotes are played on the podcast, and John and Stacey reflect on the insights in light of I-CAR’s 40th anniversary. The published podcast is an approximately 10 minute recorded conversation.

    EP06 40 Years in the Making

    Play Episode Listen Later May 14, 2019 17:15


    This episode features I-CAR President & CEO, John Van Alstyne, and I-CAR Director, Marketing, Stacey Wesselink, reflecting on the insights gleaned from the Collision Reporter THE 40TH ANNIVERSARY ISSUE, Driving The Conversation Roundtable with Industry/I-CAR experts Lori Barrington, Lou DiLisio Jr., Jeff Hendler, Bob Jansen, Clark Plucinski, Doug Roach, Jeff Silver, and Chuck Sulkala. Notable quotes are played on the podcast, and John and Stacey reflect on the insights in light of I-CAR’s 40th anniversary. The published podcast is an approximately 10 minute recorded conversation.

    EP05 Materials and Communication

    Play Episode Listen Later Jul 11, 2018 7:44


    Three experts on the materials side of the automotive industry talk about their biggest takeaways when it comes to advanced materials. Each panelist offer their unique perspective: Michael Hoke, of Abaris Training Inc. in Reno, Nevada, explain that attention to detail can make a large difference when working with advanced materials. Jody Hall of Steel Market Development Institute in Southfield, Michigan, shares the importance of communication amongst everyone in the industry, and Doug Richman, of the Aluminum Association’s Aluminum Transportation Group, underscores the industry’s commitment to quality because it’s what’s best for consumers. Founded in 1979, I-CAR is an international not-for-profit organization dedicated to providing the information, knowledge and skills required to perform complete, safe and quality repairs. You can learn more about how I-CAR is supporting the industry with innovative collision repair training products and services by visiting I-CAR.com.

    michigan nevada founded reno automotive southfield icar jody hall steel market development institute aluminum association
    EP05 Materials and Communication

    Play Episode Listen Later Jul 11, 2018 7:44


    Three experts on the materials side of the automotive industry talk about their biggest takeaways when it comes to advanced materials. Each panelist offer their unique perspective: Michael Hoke, of Abaris Training Inc. in Reno, Nevada, explain that attention to detail can make a large difference when working with advanced materials. Jody Hall of Steel Market Development Institute in Southfield, Michigan, shares the importance of communication amongst everyone in the industry, and Doug Richman, of the Aluminum Association’s Aluminum Transportation Group, underscores the industry’s commitment to quality because it’s what’s best for consumers. Founded in 1979, I-CAR is an international not-for-profit organization dedicated to providing the information, knowledge and skills required to perform complete, safe and quality repairs. You can learn more about how I-CAR is supporting the industry with innovative collision repair training products and services by visiting I-CAR.com.

    michigan nevada founded reno automotive southfield icar jody hall steel market development institute aluminum association
    EP04 Materials: Increasing Role of Collaboration

    Play Episode Listen Later Jun 19, 2018 8:52


    Our three materials experts explain how they believe the automotive industry is working more collaboratively, upstream, to design for collision repair with the new advanced materials that make up today’s vehicles. In addition, they also share what we can learn from this collaboration between the automotive companies and material producers. One thing all of our panelists agree on loud and clear is the increasing role of collaboration and the importance of everyone working together as a team. As materials in the collision repair industry continuously advance at an accelerated pace, there will be new ways to collaborate to achieve superior performance. There is no room for silos. Everyone needs to have a seat at the table and communicate with each other in order to ensure complete, quality and safe repairs. The panelists also offer some insights for what colleagues in the industry can learn from the collaboration already taking place between material producers and automotive companies, including the timing of delivery repair procedures and reading through the recommended procedures for each model in the OEM guidebook - really sitting down and thinking it through - and providing a road map on how to do the job right.

    EP04 Materials: Increasing Role of Collaboration

    Play Episode Listen Later Jun 19, 2018 8:52


    Our three materials experts explain how they believe the automotive industry is working more collaboratively, upstream, to design for collision repair with the new advanced materials that make up today’s vehicles. In addition, they also share what we can learn from this collaboration between the automotive companies and material producers. One thing all of our panelists agree on loud and clear is the increasing role of collaboration and the importance of everyone working together as a team. As materials in the collision repair industry continuously advance at an accelerated pace, there will be new ways to collaborate to achieve superior performance. There is no room for silos. Everyone needs to have a seat at the table and communicate with each other in order to ensure complete, quality and safe repairs. The panelists also offer some insights for what colleagues in the industry can learn from the collaboration already taking place between material producers and automotive companies, including the timing of delivery repair procedures and reading through the recommended procedures for each model in the OEM guidebook - really sitting down and thinking it through - and providing a road map on how to do the job right.

    EP03 Advanced and Complex Materials

    Play Episode Listen Later Jun 6, 2018 14:01


    You will hear from three experts on the materials side of the automotive industry about their excitement of how advanced and complex materials are rapidly developing in many of today’s leading vehicles. You will also hear some of their concerns about the materials evolution in the automotive industry. Each of our panelists raise interesting points on how these new advance materials are a major benefit in the automotive industry: Jody explains how her company, Steel Market Development Institute in Southfield, Michigan, works closely with automotive companies to provide a better opportunity to deliver more performance and light weighting vehicles. Michael, of Abaris Training Inc. in Reno, Nevada, notes how the automotive industry is edging out the aerospace industry in advanced technology to make quicker and less expensive vehicles. And Doug, of the Aluminum Association’s Aluminum Transportation Group, explaines how advanced technology and new materials have played a major role in how cars have become safer and more comfortable and handled better on the road. We'll also touch on a few of their concerns in the industry – from fuel economy and greenhouse gas emissions to the lack of proper training in handling these new, advanced materials for collision repair technicians, as well as the need to have these trained technicians accessible at collision repair shops in smaller, suburban communities.

    michigan nevada insurance reno automotive southfield steel market development institute aluminum association
    EP03 Advanced and Complex Materials

    Play Episode Listen Later Jun 6, 2018 14:01


    You will hear from three experts on the materials side of the automotive industry about their excitement of how advanced and complex materials are rapidly developing in many of today’s leading vehicles. You will also hear some of their concerns about the materials evolution in the automotive industry. Each of our panelists raise interesting points on how these new advance materials are a major benefit in the automotive industry: Jody explains how her company, Steel Market Development Institute in Southfield, Michigan, works closely with automotive companies to provide a better opportunity to deliver more performance and light weighting vehicles. Michael, of Abaris Training Inc. in Reno, Nevada, notes how the automotive industry is edging out the aerospace industry in advanced technology to make quicker and less expensive vehicles. And Doug, of the Aluminum Association’s Aluminum Transportation Group, explaines how advanced technology and new materials have played a major role in how cars have become safer and more comfortable and handled better on the road. We'll also touch on a few of their concerns in the industry – from fuel economy and greenhouse gas emissions to the lack of proper training in handling these new, advanced materials for collision repair technicians, as well as the need to have these trained technicians accessible at collision repair shops in smaller, suburban communities.

    michigan nevada insurance reno automotive southfield steel market development institute aluminum association
    EP02 The Road Ahead: Are You Ready?

    Play Episode Listen Later Jan 24, 2018 28:17


    Three industry experts provide a comprehensive lens from a tooling and equipment perspective on what you need to do now, pay attention to, forget about or embrace for the road ahead. We’ll also break down what readiness means, and how tooling and equipment helps shops get ready for the advanced materials and systems in vehicles. The experts weigh in on which of these “readiness attributes” are most important and how they interrelate. Moderated by Jason Bartanen, I-CAR’s Director of Industry Technical Relations, the following represents an edited highlight of one-on-one Skype interviews; full recordings and transcripts can be found at I-CAR.com/CollisionReporter, along with their bios.

    EP02 The Road Ahead: Are You Ready?

    Play Episode Listen Later Jan 24, 2018 28:17


    Three industry experts provide a comprehensive lens from a tooling and equipment perspective on what you need to do now, pay attention to, forget about or embrace for the road ahead. We’ll also break down what readiness means, and how tooling and equipment helps shops get ready for the advanced materials and systems in vehicles. The experts weigh in on which of these “readiness attributes” are most important and how they interrelate. Moderated by Jason Bartanen, I-CAR’s Director of Industry Technical Relations, the following represents an edited highlight of one-on-one Skype interviews; full recordings and transcripts can be found at I-CAR.com/CollisionReporter, along with their bios.

    EP01 The Future of Diagnostics

    Play Episode Listen Later Sep 19, 2017 9:08


    Elise Quadrozzi, I-CAR’s Director of Business Development, hosts a discussion about the important subject of Diagnostics. Collision repair industry experts Jake Rodenroth, Mike Anderson and Gerry Poirier share their thoughts about what the future holds. Looking ahead, what can the industry anticipate one year from now? Diagnostics has become a pressing industry issue, and is sparking the development of best practices industrywide.

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