People First, Profits Second

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Business is Personal. Personal means People. People deliver results. Not data, not tech. People. So Leadership is about those People. Leadership is a Privilege you have WITH those People. And when you exercise that Privilege in the right way, you will never lose. You will win beyond your wil…

Charlene Norman

  • Mar 30, 2020 LATEST EPISODE
  • monthly NEW EPISODES
  • 14m AVG DURATION
  • 24 EPISODES


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Latest episodes from People First, Profits Second

How to Manage thru This Crisis

Play Episode Listen Later Mar 30, 2020 15:57


This is the last episode in the first series.  The CV19 virus has disrupted many schedules and I am not immune.  Here are  some of my best suggestions for you to mange your mindset, your finances, your communications, your sales, your marketing, your people and your sanity and strength.  These are highlights from a more complete deck I have developed for my clients.If you would like a copy of the full deck, just ask.  And if you would like to chat about your particular circumstances, remember the first hour is on my dime.   Sponsored by www.bulletproofconsulting.caSend a note or call Charlene Norman.   admin@bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.Show Less

Add Time Back into Your Life; Feed Your Brain

Play Episode Listen Later Mar 20, 2020 10:10


Here are  some suggestions for you to win your fights without the fear nemisis. Sponsored by www.bulletproofconsulting.caInterested in a private session to start the process of becoming an ELITE Leader? Send a note or call Charlene Norman.   admin@bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

Fear Part 2 -- In Ourselves

Play Episode Listen Later Mar 13, 2020 10:31


Dealing with our own fears can be complicated. In an effort to keep things simple, here are three ways the Great Leaders combat it and the three gifts Fear gives us.Sponsored by www.bulletproofconsulting.caInterested in a private session to start the process of becoming an ELITE Leader? Send a note or call Charlene Norman.   admin@bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

Fear Part 1 -- In Others

Play Episode Listen Later Mar 6, 2020 14:01


Fear kills (among many things) Trust.  Great Leaders learn how to minimize, not eliminate, the fear that is in others. So they can build and capitalize on Trust.  Sponsored by www.bulletproofconsulting.caInterested in a private session to start the process of becoming an ELITE Leader? Send a note or call Charlene Norman.   admin@bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

Do You Hire the Old Way?

Play Episode Listen Later Feb 28, 2020 14:03


There is no 'right' way to hire your team members.  However, there is a definite wrong way.  This is a very up close and personal look at how 70% of today's business owners and leaders think and act.  Sponsored by www.bulletproofconsulting.caInterested in a private session to help you get on the fast track? Send a note or call Charlene Norman. admin@bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

The Best Way to Apologize

Play Episode Listen Later Feb 21, 2020 11:22


There are two ways to apologize.  But only one that allows EVERYONE -- including you -- to save face.  Interested in elevating your trust and respect quotients?  Give a listen here. Sponsored by www.bulletproofconsulting.caInterested in a private session to start the process of becoming an ELITE Leader? Send a note or call Charlene Norman. admin@bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

Want to be an Elite Winner?

Play Episode Listen Later Feb 14, 2020 13:30


The four inches that lie between your ears is the most powerful real estate you own.  Learn the six-step process. I promise it works. The one thing I don't know is how long it will take. Because that depends on you and your support system.sponsored by www.bulletproofconsulting.caInterested in a private session to start the process of becoming an ELITE Leader? Want your own copy of the six-step process? Send a note or call Charlene Norman. admin@bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE. 

Today's Insidious Disease: LTM DTL

Play Episode Listen Later Feb 7, 2020 15:04


Great Leaders know how to combat the disease known as LTM DTL.  Great Leaders have mastered the  preventative medicine to ensure their environments are immune to what is more common than a cold or flu.  This episode spills the beans for helping you avoid the infection. sponsored by www.bulletproofconsulting.caInterested in a private session to start the process of becoming an ELITE Leader? Send a note or call Charlene Norman. admin@bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

How to Be in Control (of Yourself)

Play Episode Listen Later Jan 31, 2020 16:18


The Great leaders never seem to get angry or even livid. They seem to have a superpower of staying in control of themselves. Learn a technique many have mastered. Hint: it is NOT about being in control or of mastering yourself.When you get proficient with this technique, your mind, body, soul AND your health will thank you!sponsored by www.bulletproofconsulting.caInterested in a private session to start the process of becoming an ELITE Leader? Send a note or call Charlene Norman. admin@bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

Listen, Listen, Listen

Play Episode Listen Later Jan 24, 2020 14:37


Great leaders mould their listening skills partly to be part of the  best in breed.  There are a few tricks we can all learn to be great listeners.  Even today when the world is ruled by cellphones and distractions.Take a listen to this episode and practice some new ideas. Make a name for yourself as a great listener.  The world will repay you back ten to one hundred times over.  sponsored by www.bulletproofconsulting.caInterested in a private session to start the process of becoming ELITE? Send a note or call Charlene Norman. admin@bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

Are You Ready for the H Factor?

Play Episode Listen Later Jan 17, 2020 22:32


Great leaders know the foundation is always the most important thing for ANYTHING to be successful.  And that includes People.Take a listen to this episode and learn some of the baby steps to lay the foundation for rapid results and helping your people find a certain level of happy.sponsored by www.bulletproofconsulting.caInterested in a private session to start the process of becoming ELITE? Send a note or call Charlene Norman. admin@bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.Show Less

Grab a Shot of Energy -- YOUR Shot for YOU

Play Episode Listen Later Jan 10, 2020 17:08


Many great leaders occasionally lose their energy. This is normal and especially for anyone working at a high octane level. Here is a simple fix -- about as near instaneous as you can get.Take a listen.  Follow the exercise.  Feel your energy and enthusiasm elevate. Then propel yourself forward, Lead your team, and massively scale the impact you want.sponsored by www.bulletproofconsulting.caInterested in a private session to start the process of becoming ELITE? Send a note or call Charlene Norman. admin@bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

Your 2020 Clear Vision

Play Episode Listen Later Jan 3, 2020 11:05


Good leaders will follow the book.  GREAT Leaders will make the book.  Here are 5 things to give you, Great Leader, clear vision and sailing in the new year and decade.Take a listen to leverage your Leadership and improve your Profitabilitysponsored by www.bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

Great Leaders are Born, then Moulded

Play Episode Listen Later Dec 20, 2019 14:08


This one action separates the great from the good. When you want to be part of the elite, do what the elites do.Take a listen to leverage your Leadership and improve your Profitabilitysponsored by www.bulletproofconsulting.caInterested in a private session to start the process of becoming ELITE? Send a note or call Charlene Norman.  admin@bulletproofconsulting.ca Change your thinking for the better; imagine the impact you could make with MORE.

The Gatekeeper in Guatemala

Play Episode Listen Later Dec 13, 2019 15:34


Ever feel like you are so not understood?  Ever have peeps who seem to refuse to get on the page of where you are coming from, let alone get on the page of where you want to go? Borrow this little trick.  It has saved my bacon many times. Take a listen to leverage your Leadership and improve your Profitabilitysponsored by www.bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.Show Less

Checked Your Bathrooms Lately?

Play Episode Listen Later Dec 6, 2019 9:28


Being obsessed with some of the smallest details, can bring about massive ROI within your organization.  That obsession engages, enthuses and empowers your people.  Which is ultimately what you want, right?Take a listen and get ideas to leverage your Leadership and improve your Profitabilitysponsored by www.bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

The Real Value of Values

Play Episode Listen Later Nov 29, 2019 13:42


I stumbled on a way to hire employees because I was over-worked.  Turns out the best in the world use some form of this in their practices.  The best part?  You get a massive ROI.  Take a listen and get ideas to leverage your Leadership and improve your Profitabilitysponsored by www.bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

Flip Me Upside Down

Play Episode Listen Later Nov 21, 2019 14:11


There is one indisputable guaranteed success factor that has been around for centuries, doesn’t get a lot of air play, is not taught in school, can be termed very old fashioned or vintage, takes a long time to get traction but when that traction take hold, is with you a very long time, and pays dividends into perpetuity. Sounds almost too good to be true doesn’t it?sponsored by www.bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

Beginning with your People

Play Episode Listen Later Nov 15, 2019 22:35


So many of us want to be part of the leadership class.  But realistically, no matter how much money we invest in ourselves or have invested in us, we simply won’t get out of the manager track.  And that is okay.  Because the world needs managers and because for most, their brilliance is not in leading.For true rebel leaders, this episode is where the rubber meets the road.sponsored by www.bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

The Real Power We Hold

Play Episode Listen Later Nov 8, 2019 17:32


Power. We all love it and the truth is we have way less than our team members think we have, right?  I mean, if you work for someone else, your boss has more power than you.  If you work for yourself, your customer and maybe your bank manager has way more power than you.  So what exactly is the real POWER we hold?  The answer will shock you.sponsored by www.bulletproofconsulting.caChange your thinking for the better; imagine the impact you could make with MORE.

Assets and Other Lies

Play Episode Listen Later Oct 18, 2019 15:15


Our employees are our greatest asset. We have all read words like these, haven’t we? You might even have similar things as your motto. I suspect for most progressive thinking managers and leaders around the world; this is one of those de facto truth bombs we have been conditioned to believe.The fact is, it is the biggest pile of poppycock ever invented.  Let me tell you why.sponsored by www.bulletproofconsulting.ca 

What Leadership Really Is

Play Episode Listen Later Oct 18, 2019 19:15


This podcast is called People First, Profits Second for a simple truth.  THAT is the winning formula. People FIRST.  And it will always deliver every single KPI you gotta hit.  Every single time. I promise. Whether you lead teams of 2 or 2000. Leaders are born and molded.  Managers are made.  And Leadership is not what most think.  sponsored by www.bulletproofconsulting.ca

So Much Change. So Fast

Play Episode Listen Later Oct 18, 2019 14:33


We both know that the times are profoundly and rapidly changing. The status quo of business is shifting quickly. Not because anyone is right. But because the business culture is shifting.  And the truth is this.  Those of us who are rebels are not always aware of the tools and thinkings that are now available.  Yet if we are to succeed, it is imperative we keep our 'toolboxes' up to date.  People First, Profits Second promises to give you ideas to help you realize your projects, your goals and your dreams faster than ever before.sponsored by www.bulletproofconsulting.ca 

People First, Profits Second

Play Episode Listen Later Oct 17, 2019 1:58


Do you remember the early days in your business life?  The joy and the excitement you had to make a big impact on the world.  YOU.  Were going to change a whole bunch of things.  Remember that?  And then LIFE happened.  As your career took off or your business ideas took hold, that joy and excitement gave way to a feeling of unease and unrest.  Especially when it came to deliverying more profits.  And managing more projects.  And leading more people.  And that dream of making a big impact on the world, well it faded a bit, didn’t it? But a piece of you still believes.  And you aren’t quite sure what you need to do, except you need to do something.  And deep down in your gut, you still believe.  There’s gotta be a better way, right?  There is.  People First, Profits Second. sponsored by www.bulletproofconsulting.ca 

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