Podcasts about profitability

321: Profit Doesn't Happen By Accident Welcome to the Monday Minute with Michele—your quick hit of strategy, insight, and actionable ideas to help you move your business forward one small win at a time. Today the topic is profit doesn't happen by accident. Topics Covered: Intentionality in strategy and tactics Profitability goes beyond simple finances Know what you need your money to do Contact Michele: Email: Team@ScarletThreadConsulting.com Facebook: Scarlet Thread Consulting Instagram: @ScarletThreadATL Website: ScarletThreadConsulting.com LinkedIn: Michele Williams   References and Resources: Work with Me The Designers' Inner Circle - Become a Member Today    CFO2Go Strategy2Go

Benjamin Olivares was this week's guest on Success Profiles Radio. His background in is luxury retail sales where trust, consistency, and client experience are essential. He currently leads Elite Merchant Solutions, helping businesses reduce processing costs and protect margins through compliant cash discount programs. We talked about what jiu-jitsu has taught him about business, his work in luxury retail sales, the differences he has seen working with high-income clients versus the masses, and what high-end clients expect. In addition, we discussed giving clients a memorable experience, how high achievers make decisions quickly, how elite salespeople operate at their peak, and how to navigate through difficult situations. Finally, we talked about what makes Elite Merchant Solutions different from other payment processing providers, how to know when it's time to get a payment processing solution, building trust, and the value of being bilingual in business.

Liz Peek, columnist for The Hill and Fox News, discusses the surprising resilience of the American economy, noting that small businesses are reporting strong hiring and profitability growth based on broad National Federation of Independent Business and Bank of America data. While consumer spending remains robust, recent data reveals a K-shaped economy, where higher-income homeowners spend extensively on renovations while lower-income consumers trade down at Walmart. Rising interest rates present a critical challenge, slamming the housing market and significantly increasing interest payments on the massive national debt. Lastly, the administration's tariff conflict with Canada is criticized as a major, highly unfortunate, and economically damaging political mistake. (1)

Are more doors actually making your property management company more profitable? In this episode, Marc Cunningham sits down with Deb Newell, founder of Real-Time Consulting Services, to challenge some common assumptions about growth, pricing, and profitability in property management. Deb explains why door count can become a vanity metric and why some companies may actually become more profitable by fixing operational inefficiencies before pursuing additional growth. The conversation then turns to pricing, where Marc and Deb debate the pros and cons of tiered pricing models versus dynamic pricing. Marc explains why offering multiple service levels can undermine your position as the expert, while Deb explores how property-level profitability should influence what you charge. They also discuss identifying unprofitable properties and difficult owners, knowing when to raise fees or let an owner go, healthy client attrition rates, and why owners who refuse to delegate eventually become the bottleneck preventing their companies from scaling. If you want to grow a healthier, more profitable property management company—not simply accumulate more doors—this episode will challenge how you think about pricing and growth. Contact Deb Newell for Real Time Consulting at https://www.propertymanagementconsulting.com/ Property Manager Websites - the highest performing property management website in the industry Vendoroo- An always-on AI teammate to handle all aspects of maintenance Enterprise Bank & Trust - Property Management banking specialists   Rentvine - the property management software you can trust   Lending One - real estate loans for investors   Reconcile Daily - corporate & trust accounting experts   PMbuild - Marc's education for property managers   Denver Property Management - Grace Property Management website   This podcast is produced by Two Brothers Creative.  

Steve Campbell and Will Winter have decades of experience in keeping cattle thriving. They seek to do this through natural means that don't require a load of pharmaceuticals. Today we are turning our attention toward New World Screw Worm. What is it? Can we treat it? And how do we prevent it?Sponsors:Dominium Wealth (Episode 490)100th Meridian RanchingRanch RightAustin Hart at Redd Summit AdvisorsRelevant Links:Campbell's Daily Apple - Bulk Apple Cider VinegarSteve CampbellWill WinterWill Winter on Working Cows Discussing ACVSteve Campbell on Working Cows Discussing Remineralizing Cattle with SaltSteve Campbell on Working Cows Discussing Selecting Adapted CattleJoel Salatin on Working Cows Discussing Polyface's Approach to Profitability

Abbie Bekov (Head of Paid Media) shares her expertise in advanced paid media strategies and the best ways to leverage ad spend for maximum performance, including GMV Max ad campaigns.Working with The Amie TikTok Agency for who has become both a TikTok Marketing Partner and a TikTok Shop Partner, making them one of the go-to agencies for brands that want to convert attention into real revenue. She and her team specialize in creating original and trending content, running highly effective TikTok ad campaigns, and building engaged communities that feel authentic and connected.Highlight Bullets> Here's a glimpse of what you would learn…. Importance of upper funnel campaigns for brand awareness and community engagement.Strategies for optimizing GMV Max ad campaigns on TikTok Shop.Role of affiliate marketing in enhancing campaign performance.Product lifecycle management: Cold Start, Mature, and Hero products.Setting and adjusting ROI targets for effective campaign performance.Analyzing content performance to inform affiliate strategies.The significance of community building and creator relationships in TikTok Shop success.Techniques for boosting content and maximizing engagement.Managing product cards and their impact on sales.Best practices for handling promotions across different sales channels.In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley speaks with Abbie Bekov, Head of Paid Media at Amie, about maximizing TikTok Shop's GMV Max ad campaigns. Abbie debunks the "set it and forget it" myth, explaining that success requires upper funnel brand awareness campaigns, strong affiliate relationships, and strategic product segmentation across Cold Start, Mature, and Hero lifecycle stages. She emphasizes starting with conservative ROI targets, ensuring consistent ad spend before scaling, and using attribution tools to measure cross-channel impact. Abbie's key takeaway: TikTok Shop demands intentional community building, not just media buying.Here are the 3 action items that Josh identified from this episode:Treat GMV Max as a system—not a tool Don't “set and forget.” Review campaigns weekly, adjust creatives, and intervene when spend or performance drops.Build demand before conversion Run consistent upper-funnel campaigns (views, engagement, followers) to fuel affiliates, boost product card conversions, and create a halo effect.Segment products by lifecycle to scale smarter Categorize SKUs into cold, mature, and hero—then tailor budget, targeting, and ROI goals for each stage to avoid wasted spend and accelerate winners.Timestamps:00:03:35 Introduction to GMV Max CampaignsAbbie discusses the misconception that GMV Max campaigns are "set and forget," highlighting the need for hands-on optimization.00:05:14 The Importance of Upper Funnel CampaignsAbbie explains why running non-GMV Max campaigns like video views and follower campaigns is non-negotiable for brand building.00:08:15 Targeting and Insights from Top-of-Funnel AdsDetails on targeting strategies for upper funnel campaigns and how learnings from them inform the affiliate and GMV Max strategy.00:13:01 A Framework for Structuring GMV Max CampaignsAbbie outlines a three-pillar campaign structure based on product lifecycle: Cold Start, Mature, and Hero products.00:16:20 Setting and Scaling ROAS TargetsAdvice on setting initial ROAS targets, when to scale them, and using budget spend percentage as a key indicator.00:19:29 The Halo Effect of Upper Funnel on GMV MaxExplaining how top-of-funnel brand awareness campaigns indirectly boost GMV Max performance, traffic, and affiliate interest.00:22:10 Manufacturing Virality and Building a Creator CommunityThe discussion shifts to the necessity of intentionally building buzz and relationships with creators to succeed on TikTok Shop.00:28:57 Tactics for Optimizing Within GMV MaxAbbie shares a tactic of manually creative boosting high-potential content that the GMV Max algorithm might be overlooking.00:33:24 Profitability and the Halo Effect on Other ChannelsDiscussing the path to profitability on TikTok Shop and the importance of measuring the sales impact on Amazon and DTC.00:39:37 Cross-Channel Strategy and TikTok Shop ExclusivityThe importance of making TikTok Shop the most desirable sales channel during promotions by offering exclusive deals or bundles.00:40:56 Three Actionable TakeawaysJosh summarizes the key strategies: start with top-of-funnel ads, scale ROAS when spending 80%+ of budget, and structure campaigns by product lifecycle.Resources mentioned in this episode:Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comTools and Websites"Phospho": "00:38:43""Claude AI": "00:43:50"Books"Breaking the Habit of Being Yourself by Joe Dispenza": "00:43:16"Notable People"Julia (CEO of Amie)": "00:44:22"General Insights"GMV Max": "00:03:58""Upper Funnel Campaigns": "00:05:14""Affiliate Strategy": "00:12:54"Episode Sponsor:This episode is brought to you by eComm Breakthrough Consulting where I help seven-figure e-commerce owners grow to eight figures. I started my business in 2015 and grew it to an eight-figure brand in seven years.I made mistakes along the way that made the path to eight figures longer. At times I doubted whether our business could even survive and become a real brand. I wish I would have had a guide to help me grow faster and avoid the stumbling blocks.If you've hit a plateau and want to know the next steps to take your business to the next level, then email me at josh@ecommbreakthrough.com and in your subject line say “strategy audit” for the chance to win a $10,000 comprehensive business strategy audit at no cost!Transcript Area:Abbie Bekov 00:00:00  So usually in every campaign we're running anywhere from like 2 to 4 different audiences in the campaign. And then each campaign, we have content that's kind of specific to that audience. So we're always running lifestyle product education. We try to keep it pretty broad, because the goal for these campaigns is really to get awareness of the brand. All this content that we post for our clients who are very TikTok shop focused. We post with TikTok shop product tags. We're not necessarily doing it to turn all of that into immediate revenue, but we're doing it to put it into our video views campaigns so that somebody sees it. Maybe they'll click the product link, maybe we get boosted traffic, but they just will continue to see content show up. The branch are up again and again with that product link. So when they're ready to buy, when they go down the funnel, th...

Building a successful client accounting services practice isn't just about choosing the right software or pricing model — it starts with the clients you choose and how openly you communicate with your team about what drives profit.In this episode, co-hosts Damien Greathead and Penny Breslin field listener questions on some of the most pressing operational challenges facing CAS firm owners today. The conversation opens with a deceptively simple question: how much should your team know about client profitability? Penny and Damien unpack why sharing the profitability of services — rather than individual client financials — can help your team understand the impact of scope creep, delays and inefficiency, without exposing sensitive numbers.From there, they dig into the real-world damage caused by clients who chronically delay. Penny shares how repeated bottlenecks from a handful of clients can derail an entire workflow, stress the team and block the path to higher-value advisory work. They discuss practical strategies for identifying the root cause of delays — whether it's missing documents or unanswered questions — and adapting your communication method to suit each client.The episode also covers the case for vertical specialisation, with real examples of firms that specialised in breweries, dental practices and restaurants, including how deep industry knowledge helped one firm help clients pivot through COVID lockdowns. Damien and Penny close with a candid discussion on AI's actual impact on accounting workflows and the realities of using offshore teams, including why team buy-in matters more than client perception.IN THIS EPISODEUnderstand why service-level profitability matters more than client-level profitability — and how to share that insight with your team without exposing sensitive financial dataIdentify and manage chronic client delays before they derail your entire workflow and block the path to advisory workSeparate "missing information" from "missing documents" in your workflow statuses to diagnose the real cause of bottlenecksDiscover how vertical specialisation can sharpen your marketing, reduce overheads and make your firm the go-to expert in an industryHear real examples of firms that specialised and thrived — including a restaurant specialist who helped clients pivot to distilleries during COVID lockdownsLearn how to respond when clients ask whether AI should reduce your fees — and why the reality of AI in bookkeeping is far messier than the marketing suggestsUnderstand what it takes to make offshore teams successful — and why internal team buy-in matters more than client perceptionExplore how to communicate the value of monthly CAS services to clients who only see the worth of annual compliance workCompanies mentioned in this episode:Moneypennyllc.comQuickBooksXero

Andrew Morgans is founder and CEO of Marknology, an Amazon brand accelerator in Kansas City. In fifteen years in e-commerce he has managed over two billion dollars in revenue across 300 brands, launched his own warehouse, and built an AI platform for profitability, PPC, and inventory.This episode explores why most brand owners still do not know their real numbers on Amazon, and why the platform needs to be managed as a P&L, not just a sales channel.Andrew breaks down how storage fees, returns, and blended ad spend across Meta and TikTok quietly eat margin, and shares how shifting from branded search to broader targeting cut one brand's cost per acquisition from forty dollars to eleven. He also discusses building a family run agency and launching his own AI software.Listeners will leave with a sharper framework for finding where their margin is actually going, and why chasing top line revenue without profitability is a losing game.Our podcast is listed in Feedspot's 100 Best E-Commerce Podcasts:https://podcast.feedspot.com/ecommerce_podcasts/Website: https://expanio.com/Podcast website: https://expanio.com/commerce-untold-podcast/Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/YouTube: https://www.youtube.com/@CommerceUntoldGuest: Andrew Morgans, Founder & CEO, MarknologyAndrew Morgans's LinkedIn: https://www.linkedin.com/in/watchdrewwork/Marknology: https://www.marknology.com/Key Takeaways: • Most brand owners don't actually know their numbers on Amazon, which makes profitable decisions impossible. • Managing Amazon as a P&L instead of a sales channel is the fastest way to protect margin. • Shifting ad targeting from exact-match branded search to broader terms can cut cost per acquisition dramatically, even when ROAS drops. • Vertical integration, agency, warehouse, and personal brands, works best when each piece feeds the others. • Trust with clients is built by under promising and over delivering, not by chasing every channel at once. • Viral moments don't build brands. Consistency and knowing your keyword-level margin do.Chapters:[00:16] Introducing Andrew Morgans and Marknology's Vertical Integration[03:32] Building a Family-Owned Agency From the Ground Up[08:17] Managing Amazon as a P&L, Not a Sales Channel[10:46] Where Profit Leaks: Fees, Attribution, and Hidden Costs[13:41] Case Study: Cutting Cost Per Acquisition by Broadening Targeting[17:00] Focus, Priorities, and Entrepreneurial Balance[21:09] Building an AI Platform for PPC, Inventory, and Profitability[27:43] Expanding Into New Markets and Building Client Trust[41:32] Content, Community, and Closing Thoughts on Testing

Liz Peek discusses the resilience of the American economy, noting that high-end consumer spending remains strong despite recession fears. Small businesses are reportedly "humming," with hiring and profitability reaching their highest levels since 2026. This economic momentum is increasingly driven by a massive boom in AI development, which has created an exponential demand for long-term capital. However, this appetite for money is pressuring the bond market, leading to higher mortgage rates that hinder the housing industry. Peek highlights a growing divide between red and blue states, where the former are more likely to embrace AI investment while the latter resist it. She also addresses the influence of Hasan Piker, a radical Twitch streamer who mobilizes young men for Democratic candidates like Abdul El-Sayed. Despite concerns about AI-related job losses, Peek argues it is a vital tool for productivity and medical advancement. (1)

Joe Putnam is the founder of Conversion Engine, Conversion Engine is an eCommerce performance marketing agency that has helped Shopify stores scale from six figures to eight figures in as little as 12 months. With a background in direct-response copywriting and growth strategy, Joe specializes in crafting Meta ads, Google campaigns, and retention strategies that actually convert. He's helped brands like Bogey Bros, No Rivals, Salt Mafia, and Back Down South Clothing Co unlock rapid growth, including scaling one store from $650k to $10M in a single year.Joe is passionate about demystifying marketing for entrepreneurs, sharing frameworks and real case studies that help brands build sustainable growth instead of chasing quick wins. When he's not helping brands scale, you'll find him training for triathlons, exploring the outdoors, or investing in the next wave of business growth opportunities.Highlight Bullets> Here's a glimpse of what you would learn…. Strategies for scaling e-commerce businesses from six to eight figures.The importance of bold branding that takes risks and appeals to ideal customers.Insights on the evolving landscape of Meta (Facebook) advertising and its impact on ad performance.The significance of creative diversity in ad campaigns, especially after Meta's Andromeda update.The necessity of understanding financial metrics, such as breakeven ROAS and contribution margins, for informed scaling decisions.The role of emotional storytelling in advertising and its effect on consumer purchasing behavior.The integration of AI tools in marketing processes and the importance of human oversight in utilizing AI-generated content.The need for brands to establish a clear growth strategy and a strong brand identity.The value of retention marketing and creating cohesive customer experiences for long-term loyalty.Case studies illustrating successful scaling strategies and the importance of data-driven insights in marketing.In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley interviews Joe Putnam, founder of Conversion Engine, about scaling Shopify brands from six to eight figures. Joe shares advanced strategies for e-commerce growth, including bold branding, creative diversity in Meta ads, and leveraging AI for customer insights. He emphasizes the importance of emotional storytelling, data-driven decision-making, and retention marketing. The discussion features actionable advice, real-world case studies, and tools for understanding customer psychology, offering listeners a practical roadmap to achieve rapid and sustainable e-commerce growth.Here are the 3 action items that Josh identified from this episode:Choose Your Growth Strategy EarlyDecide whether you'll prioritize aggressive growth (even at lower margins) or profitable customer acquisition from day one. You can't do both—pick one strategy and track your numbers closely.Take a Clear, Polarizing Brand StandDefine the “hill you're willing to die on.” Stand firmly for a specific belief or value so your brand resonates emotionally and your ad creative doesn't try to appeal to everyone.Focus on Retention, Not Just AcquisitionBuild a real brand by creating repeat customer experiences across multiple products. The goal is to deepen trust and increase lifetime value—not just drive one-time sales.Timestamps:00:00:00 Branding That Stands OutJoe discusses the importance of bold branding, taking risks, and not trying to please everyone.00:00:18 Podcast Introduction & Guest BackgroundIntroduction to the Ecom Breakthrough Podcast, host Josh Hadley, and guest Joe Putnam's credentials.00:00:32 Scaling Shopify Brands: The MissionJosh shares his journey and introduces Joe's expertise in scaling Shopify stores from six to eight figures.00:01:57 Welcome & Episode FocusJoe is welcomed; the episode's focus on strategies for seven-figure e-commerce sellers is introduced.00:02:25 Meta Ad Creative & 2026 TrendsJoe highlights the importance of ad creative for Meta campaigns and adapting to recent changes.00:03:07 Meta's Andromeda Update & Creative DiversityDiscussion of Meta's Andromeda update and the need for diverse ad creatives and angles.00:04:41 Implementing Creative DiversityJoe explains how his agency researches and implements diverse ad angles to target different buyer personas.00:05:35 Stitch Fix Example: Ad Angles in PracticeJoe uses Stitch Fix to illustrate the power of multiple creative angles in ad campaigns.00:08:34 Case Study: Scaling a Six-Figure BrandJosh asks about rapid growth case studies; Joe details how a six-figure brand scaled to eight figures in 12 months.00:11:58 Profitability & Retention StrategiesDiscussion on front-end profitability, launching email/SMS, and the impact of retention marketing.00:12:46 Scaling Ad Spend & Knowing Your NumbersChallenges of scaling ad spend, understanding total addressable market, and the importance of knowing financial metrics.00:16:13 Creative Strategy for ScalingJoe explains the importance of strategic, research-driven creative rather than just increasing ad volume.00:17:09 Lightning Rod Strategy & Viral ProductsJoe describes using controversial products to drive engagement and lower ad costs.00:19:17 Consumer Psychology & Emotional StorytellingThe importance of understanding customer psychographics and emotional storytelling in ad strategy.00:21:30 Brand DNA & Emotional MessagingJoe discusses brand DNA research and customer sentiment analysis to create emotionally resonant ads.00:22:20 Case Study: Country Lifestyle BrandA case study on using emotional storytelling to scale a country lifestyle brand rapidly.00:24:29 Branding, Trust, and Competing on AmazonJosh and Joe discuss building brand trust to compete against overseas knockoffs, especially on Amazon.00:27:56 Emotional Connection & Customer InsightsThe role of emotional connection in branding and tools for understanding customer psychographics.00:28:24 Customer Sentiment Analysis ProcessJoe outlines his process for analyzing customer reviews and Reddit posts to inform ad angles and messaging.00:29:38 Selling Through Ads & CopywritingThe importance of ads that sell, matching copy length to product complexity, and leveraging emotional triggers.00:31:49 AI in Marketing & CopywritingDiscussion on how Joe's agency uses AI (ChatGPT, Claude) for sentiment analysis, copywriting, and process optimization.00:35:30 AI Best Practices & Data IntegrationJosh and Joe discuss the importance of feeding AI accurate data and integrating it with business metrics.00:36:25 Three Actionable TakeawaysJosh summarizes three key takeaways: strategy selection, having a brand “hill to die on,” and building retention-focused brands.00:39:33 Bonus Takeaway: Customer-Driven CreativeJoe adds the importance of basing creative decisions on real customer insights and research.00:40:06 Rapid-Fire Questions: Book, AI Tool, InfluencersJoe shares his most influential book, favorite AI tool, and under-the-radar e-commerce experts to follow.00:43:22 Where to Connect with Joe PutnamJoe shares where listeners can find him online and learn more about Conversion Engine.00:43:48 Podcast ClosingPodcast outro and call to subscribe and leave a revi...

PATH TO SIGNIFICANCE | You don't have to be a numbers person to think like a CFO. It's about making time to look at the data, understand what's driving results, and use those insights to make smarter decisions about where to put your money, time, and resources. To access the CFO resources, click here.   In this episode:  00:45 Why CFO Feels Hard 03:06 Make Space for Numbers 04:00 What a CFO Really Does 07:22 Strategic CFO Questions 07:59 Profitability and Levers 11:50 Resources to Get Started 12:42 Build Budget and KPIs 15:22 P&L and Reserves Basics 17:36 Using ChatGPT for Analysis 18:36 Best First Step and Wrap   Subscribe to the More Than More Podcast for new weekly episodes as we discuss building meaningful and impactful businesses, careers, and lives through real estate. Apple Podcasts Spotify YouTube

Send us Fan MailBonus episode # 99: Your P&L says you're profitable, but the bank account keeps hovering near empty, so what's actually happening? I walk through the gap between profit and cash and why small businesses can look healthy on paper while still running out of money. Cash flow is the fuel that keeps operations moving, and when you don't manage the timing of cash in and cash out, even a “good” month can turn into a scramble to cover payroll, rent, taxes, and loan payments.Please connect with me on:1. Instagram: stephen.mclain2. Twitter: smclainiii3. Facebook: stephenmclainconsultant4. LinkedIn: stephenjmclainiiiFor more resources, please visit Finance Leader Academy:  financeleaderacademy.com.Support the showStephen is an experienced Finance Professional and Leader who offers fractional CFO services and development opportunities. Please visit his LinkedIn profile or Finance Leader Academy for more information.The views and information shared on The Finance Leader Podcast are intended solely for educational and informational purposes. They do not constitute financial, accounting, tax, legal, investment, or other professional advice. Always seek guidance from a qualified professional before making decisions related to your specific circumstances. 

Most operators trying to scale a property management company assume profitability arrives gradually. Nik Boone says it doesn't arrive at all until roughly 600 doors. In this episode of Beyond Rent, the founder of Ascend Real Estate & Property Management in Bakersfield, California, explains why 300 doors is the trap so many owners get stuck in: big enough to feel like success, small enough that the owner is still working day and night to keep the numbers positive.Nik built Ascend from 50 doors to more than 1,800 units and 32 employees, and he is unusually candid about what the middle looked like. He sold a vehicle to cover office rent. He lost $25,000 his first year while believing the business was thriving. He ran essentially break-even for two years and stayed barely profitable for five or six more. His first real growth channel was not a budget or a connection. It was asking what he would personally do if he needed a property manager and knew no one, then relentlessly working the answer: Google reviews.The conversation also covers where Ascend puts technology to work, from a fully paperless operation and automated lead flows to the metrics Nik now tracks between a resident giving notice and the next move-in. He shares how he uses artificial intelligence to benchmark his financials against industry ratios, and why he ignored its recommendation to cut payroll. Nik closes on retention, community investment, and why he shares his entire playbook with the competitors down the street.

AVNs are often treated as annual tactical negotiations. Why do you believe they should be approached as a long-term strategic lever instead, and what are the most common profitability leaks you see during these negotiations?How far in advance should vendors realistically begin preparing for AVNs, and what does best-in-class preparation actually look like?Where do vendors unknowingly give up leverage in negotiations with Amazon, and how can they shift from defensive positioning to negotiating from strength?What signals should leadership teams watch for that indicate structural margin erosion is coming in their Amazon relationship?Looking back at your work advising more than 200 global brands, what moments in your journey most shaped the way you think about Amazon negotiations today, and what excites you most about the opportunity for brands to rethink profitability and power within the 1P model?

Profitability on CashApp is one contributing reason behind Block's (XYZ) latest earnings, says Tony Zipparo. Shares of XYZ touched a new 52-week high after reporting a top-and-bottom line beat. Tony dissects the company's payment processing business and compares it to peers like Affirm (AFRM). He also addresses Block's holdings of Bitcoin (/BTC) and what it means for the underlying business.======== Schwab Network ========Empowering every investor and trader, every market day.Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about

The entrepreneurs who win are not always the ones who move the fastest. Sometimes, they are simply the ones who refuse to quit. In this episode of The Level Up Podcast, Paul Alex breaks down why patience, endurance, and a long-term mindset can become some of the most profitable advantages in business. Too many founders abandon a strategy the moment progress feels slow. They pivot too early. They chase the next opportunity. And they constantly reset the compounding process before it has time to work. In this episode, you'll learn: • Why early friction causes impatient entrepreneurs to quit too soon• How a longer time horizon changes the way you view short-term setbacks• Why consistency and financial reserves help you survive competitors• How staying in the game allows compounding to create bigger results The truth is simple: You cannot collect the harvest if you keep leaving before it grows. Hold your ground. Stay focused on the long-term vision. Build enough financial and emotional resilience to survive the difficult seasons. When competitors burn out, lose focus, or disappear, the entrepreneurs who remain gain the opportunity to capture what they leave behind. Patience is power. Stay in the game and let the compounding work. Your Network is your NETWORTH! Make sure to add me on all SOCIAL MEDIA PLATFORMS: Instagram: https://jo.my/paulalex2024Facebook: https://jo.my/fbpaulalex2024YouTube: https://www.youtube.com/channel/UCGhDAD1JyGGzSQUPD9lc9HQLinkedIn: https://jo.my/inpaulalex2024 Looking for a secondary source of income or want to become an entrepreneur? Check out one of my companies below to see if we can help you: www.CashSwipe.com FREE Copy of my book “Blue to Digital Gold - The New American Dream”www.officialPaulAlex.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Dave Lambert, founder and managing director of Right Side Capital Management, explains why early-stage companies are reaching revenue faster, operating with smaller teams, and potentially needing far less venture capital.Drawing on insights from more than 2,000 portfolio companies, Dave joins Ian Bergman to explore what investors now look for in AI startups and how founders can compete in a market where software is easier than ever to build.Key Topics

Today, I'm joined by Bobby Bitton, co-founder and CEO of O Positiv.   Addressing topics like PMS, vaginal health, and pregnancy, O Positiv's supplements tackle generational taboos to address women's needs from first period to postmenopause.   In this episode, we discuss building a category-defining women's health brand.   We also cover: Why going deeper beats going wider Scaling from DTC to omnichannel retail Winning with TikTok Shop and creator-led marketing   Subscribe to the podcast → insider.fitt.co/podcast  Subscribe to our newsletter → insider.fitt.co/subscribe  Follow us on LinkedIn → linkedin.com/company/fittinsider    O Positiv's Website: https://opositiv.com/  Instagram: www.instagram.com/opositiv/  Tiktok: www.tiktok.com/@opositiv    -   The Fitt Insider Podcast is brought to you by EGYM. Visit EGYM.com to learn more about its smart fitness ecosystem for fitness and health facilities.   Fitt Talent: https://talent.fitt.co/  Consulting: https://consulting.fitt.co/  Investments: https://capital.fitt.co/    Chapters: (00:00) Introduction (00:28) O Positiv overview (02:27) Co-founder dynamics (04:12) Getting their start (05:01) Flow product and PMS relief (05:50) Brand voice and approach (07:30) Split talent and domain expertise (08:20) Company scale and revenue (09:35) Category leadership (10:40) White space strategy (15:00) Product innovation pipeline (18:20) Retail expansion and partnerships (20:30) Profitability trajectory (21:35) Marketing evolution (23:00) DTC to omnichannel shift (25:15) Measuring incrementality (30:00) Deeper not wider strategy (31:45) Focus and team clarity (32:25) Where to find (33:49) Conclusion

Discover how small and midsize law firms can stop being “revenue rich but cash poor” by building real systems, leveraging AI, and tracking the right numbers. In this episode, you'll hear how to plug profit leaks, tame AR, and design a law firm that runs like a business—not a burnout machine.   In this episode, Steve Fretzin and John Jakovenko discuss: Career path from HR to fractional law firm COO Why systems are critical for efficient, profitable law firms Practical AI use cases for billing, timekeeping, and intake Revenue vs. cash flow, debt, and financial blind spots Lead capture, AR strategies, and creative pricing/payment models   Key Takeaways: A law firm can have impressive revenue and still be “cash poor” if systems, expense control, and debt management are ignored. AI should be treated as a teammate, not a threat—offloading first drafts, admin tasks, time entry, and pre-bill review so attorneys can focus on higher-value work. Profitability depends heavily on cash velocity: how quickly work is billed and money actually hits the account, not just what's on paper. Most firms waste a significant portion of their marketing spend because they lack proper lead capture, follow-up, and accountability metrics. Creative product mixes (e.g., adding flat-fee or subscription-style services) and structured payment plans can smooth out revenue and reduce financial stress.   "You might be revenue rich but cash poor, and that comes from not having your systems in place, but it's also not knowing your numbers." —  John Jakovenko   Check out my new show, Be That Lawyer Coaches Corner, and get the strategies I use with my clients to win more business and love your career again.   Join the Be That Lawyer Community and connect with ambitious lawyers who are serious about growing their book of business, strengthening their brand, and becoming confident, consistent rainmakers.   Ready to go from good to GOAT in your legal marketing game? Don't miss PIMCON—where the brightest minds in professional services gather to share what really works. Lock in your spot now: https://www.pimcon.org/   Thank you to our Sponsor! LEX Reception: https://www.lexreception.com/partners/bethatlawyer Rankings.io: https://rankings.io/ Lawyer.com: https://www.lawyer.com/   Ready to grow your law practice without selling or chasing? Book your free 30-minute strategy session now—let's make this your breakout year: https://fretzin.com/   About John Jakovenko: John is a leading expert on all things business of law. Since 2006, John has devoted his career to law firm management, working with firms of all sizes and in various states. He also teaches the Association of Legal Administrators Business of Law HR courses as well as the HR section of the Legal Management Fundamentals course, helping new administrators navigate their first five years in law firms.   Connect with John Jakovenko:   Website: https://jakovenko.io/ LinkedIn: https://www.linkedin.com/in/jakovenko/   Connect with Steve Fretzin: LinkedIn: Steve Fretzin Twitter: @stevefretzin Instagram: @fretzinsteve Facebook: Fretzin, Inc. Website: Fretzin.com Email: Steve@Fretzin.com Book: Legal Business Development Isn't Rocket Science and more! YouTube: Steve Fretzin Call Steve directly at 847-602-6911   Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

319: Lead Management and Client Experience Systems that Boost Profitability Joining me today is Porsche Williams, Founder and CEO of The Prototype, a business operations and client experience firm exclusively for designers. Porsche is passionate about helping design businesses streamline growth by refining their processes and elevating the client journey.   In today's episode, we're diving into client experience and lead qualification—two critical areas that can make or break your profitability. Porsche shares where the hidden profit leaks happen before projects even begin and how you can tighten your systems to create a more efficient, profitable business. Topics Mentioned: Communication Efficiency Business Operations Key Thoughts:  Three key patterns in lost leads: lack of follow-up, inconsistent communication, and avoidable mishaps during project execution. Consistent communication with clients builds satisfaction and trust in the design process. If you don't have follow up sequences for leads, focus on this before going after more leads. Focus on quality over quantity with leads. Contact Michele: Email: Team@ScarletThreadConsulting.com Facebook: Scarlet Thread Consulting Instagram: @ScarletThreadATL Website: scarletthreadconsulting.com LinkedIn: Michele-Williams Contact Porsche: Email: porsche@theprototype.net Website: https://www.theprototype.net/ Instagram: https://www.instagram.com/theprototypelifestyle/  https://www.linkedin.com/in/porsche-williams/     References and Resources: Work with Me The Designers' Inner Circle - Become a Member Today    CFO2Go Metrique Solutions

You may not need more customers to increase your profit. You may just need to stop wasting the money you already make. In this episode of The Level Up Podcast, Paul Alex breaks down why cutting unnecessary expenses can improve your bottom line faster than chasing more leads and increasing top-line revenue. Revenue may look impressive. But the money left after expenses is what actually builds the business. Unused software, weak vendor agreements, and bloated overhead quietly drain the cash that could be invested into talent, marketing, and expansion. In this episode, you'll learn: • Why cutting one dollar of waste can be more valuable than earning one dollar of revenue• How low profit margins force businesses to work harder for less• Why every subscription, invoice, and vendor contract should be audited• How lean operations create more free cash flow for growth The truth is simple: Making more money means nothing if you cannot keep it. Review every expense. Cancel what you do not use. Renegotiate weak agreements. Protect your margins. When you plug the leaks, you create more cash without adding another customer to the roster. Your Network is your NETWORTH! Make sure to add me on all SOCIAL MEDIA PLATFORMS: Instagram: https://jo.my/paulalex2024Facebook: https://jo.my/fbpaulalex2024YouTube: https://www.youtube.com/channel/UCGhDAD1JyGGzSQUPD9lc9HQLinkedIn: https://jo.my/inpaulalex2024 Looking for a secondary source of income or want to become an entrepreneur? Check out one of my companies below to see if we can help you: www.CashSwipe.com FREE Copy of my book “Blue to Digital Gold - The New American Dream”www.officialPaulAlex.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Microsoft's (MSFT) latest earnings are easing concerns about heavy A.I. spending, as strong Azure growth shows the company is turning its massive investments into profits. Daniel Rubino of Windows Central explains why Microsoft's A.I. strategy is beginning to pay off.Rubino contrasts Microsoft's approach with Meta Platforms (META), arguing Meta continues to spend aggressively on A.I. without a clear path to shareholder returns. He also says Apple (AAPL) is benefiting from a more measured strategy, giving it the flexibility to capitalize on A.I. advancements while continuing to drive iPhone growth and innovation.======== Schwab Network ========Empowering every investor and trader, every market day. Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/ About Schwab Network - https://schwabnetwork.com/about

In this episode, we sit down with Lauren Schulte Wang, founder and CEO of The Flex Co., the brand behind the menstrual disc that has sold over 185 million units, holds 88% market share in its category, and is now carried in over 30,000 retail locations including Target, Walmart, and CVS. Lauren built Flex from scratch in 2016, creating an entirely new product category with zero search volume and a consumer behavior change challenge that she describes as one of the hardest jobs a marketer can have. She opens up about how obsessive customer listening shaped their entire go-to-market strategy, what it took to fight platform by platform to earn the right to advertise a period product on social media, why word of mouth is still their strongest acquisition channel after nearly ten years, and how reaching profitability in year seven gave Flex the agency to put customers above all else. Key Takeaways:// Changing human behavior is the hardest job in marketing. Flex isn't asking someone to switch brands, they're asking them to rethink something deeply personal. That challenge shaped every part of how they educate, nurture, and retain customers.// Retail shelf space is a billboard. Their target customer is in that aisle every single month. Lauren's strategy: build awareness through influencers and streaming TV, then let the shelf close the deal.// Word of mouth is still their number one acquisition channel, after ten years. Building a product people feel compelled to tell their friends about is not a soft metric. It is a growth strategy.// Profitability is about agency. Reaching profitability in year seven gave Flex the ability to make decisions that put customers first without being beholden to investor timelines or the next raise.// 88% market share and 3% awareness is the opportunity, not the problem. Most brands would panic at low awareness. Lauren sees it as the greatest runway ahead.Connect with Lauren: LinkedInLearn More: Website____Join the MHH Collective! The MHH Collective is a community for marketers and business owners to connect, ask real questions, and grow their careers together. Join for access to live Q&As with industry experts, a private Slack community, and ongoing resources: https://www.marketinghappyhr.com/mhh-collectiveSay hi! DM us on Instagram and let us know what content you want to hear on the show - We can't wait to hear from you! Please also consider rating the show and leaving a review, as that helps us tremendously as we move forward in this Marketing Happy Hour journey and create more content for all of you. ⁠Join the MHH Collective: ⁠Join now⁠Get the latest marketing trends, open jobs and MHH updates, straight to your inbox: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Join our email list!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow MHH on Social: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ |⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

How can independent publishers achieve sustainable growth in an increasingly competitive marketplace? In this episode of “Inside Independent Publishing (with IBPA),” AdventureKEEN Publisher and COO Molly Merkle shares advice about the power of niche publishing and the strategies publishers can use to build loyal readers, stronger sales, and resilient businesses. You'll learn practical tactics about: - growing your backlist through publisher acquisitions and mergers - revitalizing older titles through redesign and repackaging - how to build strong relationships with specialty retailers and distribution partners - and more! Whether you're looking to grow your publishing company, strengthen your backlist, increase profitability, or better understand your target audience, this episode is packed with real-world insights and proven publishing strategies you can put into action right away. GUEST BIO Molly Merkle began her career in book publishing nearly 40 years ago as an intern during college, then moved to full-time work for Menasha Ridge Press, one of AdventureKEEN Publishing's now seven imprints. In early 2023, she was named AdventureKEEN's publisher and continues to serve as its COO. Merkle has been key to executing the company's vision for growth, including the acquisition and integration of several independent presses over the years. She's also helped lead the company through hardship and challenges, which are a fact of life for entrepreneurial publishers. Merkle serves on the board of The Publishers Cooperative, a group of established and emerging independent publishers committed to creating a strong, diverse, equitable, and inclusive publishing industry together. Independent Book Publishers Association is the largest trade association for independent publishers in the United States. As the IBPA Director of Membership & Member Services, Christopher Locke assists the 3,900 members as they travel along their publishing journeys. Major projects include managing the member benefits to curate the most advantageous services for independent publishers and author publishers; managing the Innovative Voices Program that supports publishers from marginalized communities; and hosting the IBPA podcast, “Inside Independent Publishing (with IBPA).” He's also passionate about indie publishing, because he's an author publisher himself, having published two novels so far in his YA trilogy, The Enlightenment Adventures. LINKS Learn more about the many benefits of becoming a member of Independent Book Publishers Association (IBPA) here: https://www.ibpa-online.org/ Learn more about the AdventureKEEN at https://adventurewithkeen.com/ Follow IBPA on: Facebook – https://www.facebook.com/IBPAonline Instagram - https://www.instagram.com/ibpalovesindies/ LinkedIn: https://www.linkedin.com/company/independent-book-publishers-association Follow the AdventureKEEN on: Facebook - https://www.facebook.com/adventurekeen/ Instagram - https://www.instagram.com/adventurewithkeen/ YouTube - https://www.youtube.com/@adventurekeen LinkedIn - https://www.linkedin.com/company/adventurekeen/ TikTok - https://www.tiktok.com/@adventurekeen Bluesky - https://bsky.app/profile/adventurekeen.bsky.social Blog - https://adventurewithkeen.com/blog/ Learn more about The Publishers Cooperative at https://thepublisherscooperative.com/ Learn more about the Book Industry Charitable Foundation at https://bincfoundation.org/ This episode is presented by Total Printing Systems. Learn more at https://www.tps1.com/

The profitability of Fannie Mae and Freddie Mac are the opening topic on today's podcast. Plus, Robbie interviews ALTA's Chris Morton on first-quarter title insurance premiums, and the industry's preventative role in resolving title defects before closing as a form of reducing long-term underwriting risk. And we close with the how markets are reacting to the Fed holding rates steady and Chair Warsh's lack of information given during his news conference.Sponsored by Experian Verify, which provides mortgage lenders with automated income, employment, identity, and asset verification solutions that help accelerate underwriting while reducing fraud risk and manual documentation.The Chrisman Commentary is your go-to daily mortgage news podcast, where industry insights meet expert analysis. Hosted by Robbie Chrisman, this podcast delivers the latest updates on mortgage rates, capital markets, and the forces shaping the housing finance landscape. Whether you're a seasoned professional or just looking to stay informed, you'll get clear, concise breakdowns of market trends and economic shifts that impact the mortgage world.

It's a common trajectory: Dental schools create great dentists, but they don't create good business owners. Kiera shares three critical (but attainable!) tips for creating a profitable, scalable, and enjoyable practice, so doctors can continue doing the work they love. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent- Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera. And today I'm excited to chat with practice owners, office managers, and to kind of just talk about like what every practice owner should know. But I think a lot of us learn that too late. Myself included, I feel like business owners, I feel like we are great at our craft, but at business we learn it a little too late. And so I think that like I looked at all of our students at Midwestern and they learned how to be great dentists, but they didn't.   learn how to become great business owners. And we hear this all the time. I'm not saying anything new. I just think that a lot of practices hit ceilings because it's not their clinical skills. It's the business outgrows their knowledge. It's like, hey, take me to the moon. You're like, I've never been to the moon. And so I think just being able to help practice owners today realize in office managers, like leadership systems and financial decisions really are like the core. That's why we call it the yes success model. So you, that's the leadership,   systems and earnings. Like that's really what makes up a successful practice. But I feel like that feels so easy. But I want to just walk through like what are three things that every business owner needs to know to have a profitable, scalable and enjoyable practice. You guys the Dental A Team like we work with hundreds of practices across the nation from startup practices to multi-million dollar offices. And what I realize is the challenges are all the same. Like it's fundamentally stays the same. It just gets bigger or smaller based on the size of practice that you're in. And so   I think so many people know how to work really hard. I think so many people outproduce their problems. I think so many people they just it I hear all the time when people are calling to work with us, like Kiera, I just don't know what I don't know. And so today I just want to go through like, let's just talk about three things that I feel like every single business owner needs to know and some tactical ways that you can implement this. So hopefully it takes you from being stuck to unstuck. If you've heard this in the past, maybe you're hearing it at a different time. I know for me these are three fundamentals that I go back to no matter what phase of the business I'm in.   No matter what size of practice I'm in, none of that. So number one is going to be your leadership is like completely the like growth of your business. And your business will never outgrow your leadership. And so your business is a reflection of you as the leader. I remember reading Jocko Willink's book about that extreme ownership. And it was like everything about your business is a reflection of you. And when so when I'm frustrated of the systems or the scalability or the lack of accountability, that's me. And so when we have that.   I hate this, but I love this. Is where can we get consistency? Where can we stop the firefighting? Where can we like make sure that we've got stronger accountability? And where can we make sure that the doctor's not carrying everything? Because I think so many doctors are like, I'll just do it. I got this. Like, I I'm a hard worker. I know how to GSD. I know how to get through this. But I'm like, okay, we've got to figure out how like being a leader is not just a title. How do we create more clarity and how do we create more consistency? And how do we develop leaders and owners within our organization?   And so for this, like when I look at our leadership and how for you not to get stuck in that, like being a great leader is being able to make hard decisions. Being a great leader is how do I create clarity and consistency for my team? Being a great leader is how do I make sure that my team understands the numbers and we use those numbers to guide our decisions. we were going through a whole list the other day of of topics of leadership. And I was like, gosh, I like leadership is   It's a journey. It's an evolution. It's not something that you just do overnight. and I think about Kiera as a leader when I first started and she was erratic. I was like, I was turbulent. I had so many pieces. but leadership is maturity. it's how do I get people to buy into a vision? How do I rally them and how do I get them to buy into a vision? How am I to be a CEO versus a manager and really understanding the difference of those two hats? How do I have time management where I   Truly focus on the most important things, not just because I'm capable of doing it, but because I'm the only one that can do it. How do I delegate and work through my team? How do I like learn people and work to their strengths and work to their superpowers? Working through my team, not just working with my team, using my team. How do I have the art of influence? How do I grow my team members into incredible people? How do I see that potential when I'm hiring? How do I hire better? How do I figure   like leading, managing, and holding people accountable. How do I have consistency? How am I an example, but not the one who has to do everything? how do I value my team? Do I see them as an asset or a liability? How do I help my team feel valued without being the one who does it all? Like there's a there's a there's a great quote over here today that says I cannot give you the formula for success, but I can give you the formula for failure, which is try to please everybody. And that's by Herbert Swoop. And I thought about that as I was prepping for the podcast today of   That's I think in leadership where I'm not trying to please everybody. I'm going to make decisions that upset people, but I'm always going to make decisions that are in the best interest of the business. how do I own my mindset and make sure that I'm showing up with that clear, sharp mind? How do I have like mental health and grit and make sure I'm having that? What about creating culture, getting a team of ownership, having like my office manager, doctor, duo and having that relationship? What about performance management of my team?   So when I look at this and I think about this, like leadership, like you developing and growing as a leader. And I think that when I go back to this of like a lot of owners just think like I owned it, I got the title of a leader. But leadership is this evolution and this journey. It's becoming, it's evolving. It's all those pieces I listed off, and yet it's not a, it's not a checklist. Like, how do I learn to listen and not react? How do I learn to have my team come up with solutions rather than me?   So I rattled off a lot and all those can hit people at different phases of business. And I believe that I can check one of those off and then I can move. And then my team will double in size or our business will double in size. And I might have to go back to the beginning and the basics again of like, all right, I gotta figure out again how to work through my team. we went from having where me and our team was doing it to where now we're bringing on the C suites and the leader I need to become to manage a C suite versus the leader I needed to be.   Run when Tiff and I were just running the business together. The way I act and interact with my EA and personal assistant today versus when I first had one. It's an evolution. It's a leadership. It's an evolution of who you are. And so it's how do how do we become better at leadership? And I would say listen to podcasts, read books. some I I go back to fundamentals. I read the go giver constantly, I read traction a lot. It's so but boring. Like, sorry, Gino, it's very boring.   read the book, How to Be a Great Boss, Crucial Conversations, Discipline Without Punishment. Those are just some great books, but also look at great leaders and what do they do. For me, I'm a big mimic and mirror. So I talk to people, I talk to dentists that have really great cultures. This is why I love our mastermind group. I bring the best of the best of the best together. And I know because we work with all of them and I know our dentists personally, I have a lot of my great core leaders that I know are just dynamite leaders.   I have them share what do they do? How do they have it? How do they have performance reviews? How do they give cr like critical feedback? Some of the dentists early on in my career. I had them practice these conversations with me, like literally would have to send me voice memos. Practice your leadership skills. Use a consultant. Let's talk through how we're gonna have this conversation, how are we gonna talk to our team about this? But really I think like if I break it down to the nuts and bolts, it's how do I get a team to buy into a vision? How do I make sure that we hold accountability and ownership?   And how do I make sure that I maintain consistency and clarity? I think if I boiled it down and that's a rift on my own side, like not prepped, those would be the pieces I'd boil down. And so how do you become a stronger leader in those areas? And again, there's just indecision is worse than a wrong decision. And so just making those decisions, being more confident in yourself. someone once said like 2.0 is sitting here, and I think about Kiera 2.0, like she wasn't born, she was created.   Leaders are not born, they're created. You've got to like flex and strengthen that leadership skill because your practice can never outgrow your leadership. And if you want to get to the next level of growth, whether that's financially, whether that's profitability, you have to flex and become a different leader. If you've got pure chaos in your office, that's you. If you've got people who aren't falling through, that's you. And that doesn't mean you have to go fix it. I mean, that's you tolerating that. And that's the standards of your practice. Your business will always fall, not to what you say, but what you tolerate.   And so being that leader that raises the standards, I this year I was annoyed. I was like, okay, we're going for outcomes over activity. I realized I was tracking activity, but that's not moving our company forward. We need to be tracking outcomes. Our team is flourishing. But me as a leader, I need to be looking down the line and seeing, and I need to be developing myself as well. I go to the gym, I put myself into a complete fitness competition where I wanted to get to my best physical, like PRs, physical fitness. I went through   A cut. I've never done a cut before. I push myself physically, mentally, often because to me that's a a different pressure test that's gonna sh like allow me to show up better as a leader as well. So it doesn't even have to just be within your practice. Discipline at the gym, discipline in working out, discipline in how you show up, discipline in how you eat, those things are going to make you a far superior leader. I will tell you.   Going through a cut where I had the least amount of calories, I was the strongest, most sharpest leader I've ever been. And I was exhausted. But I knew I needed to show up and I needed to be stronger and I needed to think better ways. So those are going to be some zones hopefully that will help you on leadership. The other one that I found that a lot of people miss is we talk about so often, but systems truly do create freedom, not restrictions. And I think people think that they need to have really strong and lots of systems. And even our team was doing this, but realistically.   There's just a few core systems that need to be in place. There's not a lot of systems that actually need to be there, but they do need to be consistent. They do need to be scalable, and they do need to be followed through on. And so when we look at it, our team was going through and there's there's business fundamentals like core value, vision, mission, org chart, meeting cadences, figuring out our BAM, figuring out our projections, looking at our overhead. Like those are business fundamentals. And then there's systems. And we actually broke it down and we're like, gosh, if we just put into place like 10 core.   Most things are going to get better. Most things are going to get fixed. Most things are going to get resolved. But they're not sexy. They're not fun. They're not things that I'm like, my gosh, like, let me get on a podcast and tell everybody, like, let's just fix these seven items. But that's all it really is. But I think that what happens is we want to continue to scale. We want to continue to build. For me, I want to reinvent, reinvent, reinvent, reinvent. But that's actually not something that's going to grow us. And so it's like,   Just having KPIs that we track and monitor and we use those to make our decisions, having a solid morning huddle with an agenda, following set meeting cadences, having proper handoffs, having a proper scheduling protocol, having case acceptance protocols, having a collections protocol, working on new patients and referrals, having a period protocol, recare reactivation. Like those are really core items that if you have those systems where you follow them and we scale them and everybody's doing it the same way, 95% of your problems get fixed.   Of course, there's other ones. There's hiring, there's onboarding, there's leadership, there's all these other ones. But I think so many people don't want to just be at the basics. We want to reinvent the will. We want to do these things, like have job descriptions at the end of days. Like just do it. It's boring. It's not fun. People are like, wow, wow. We have to have a a morning huddle prep sheet. Why do pilots have checklists? Like the checklist manifesto. They create freedom, they create predictability, and they create systemization. That's all you need to do.   And I found that when offices follow it, when we have it in place. And for me, I also don't want systems to be something that people have to remember. How can I have it as a true system like Chick-fil-A where their burgers come out with three pickles every single time? How do I make sure that our schedule has the same system every single time? How do I make sure that our our handoffs have the same thing every single time? And I don't have to hope that 15 team members remember it. We're gonna put this in to where we have it consistent every single time, no matter who's doing it, no matter what new team member comes in.   That is scalability with systemization. And so have it documented, have it simple, have it repeatable. That's gonna get duplicated. So I think for offices, systemization really that that's the core. That's the systems. It's not sexy, but it is very, very effective. And then the third things that I think a lot of people don't realize, including myself, is you have to know your numbers better than anyone else. That's better than your CPA, better than your financial advisor. You have to know, and that's not just production, that's profit. Like I remember someone said,   production feeds the ego, profit feeds the family. And I think about this all the time. Like, you have to know your production. And I'm talking net, not gross, your collections, your overhead. Then within your overhead, like what is our payroll? What is our supplies? What's our marketing? What are our labs? What's our profitability? And then what's our billing and our AR? You know those numbers. You're solid. You can make so much stronger decisions. You don't, you have financial surprises, you make poor decisions, you're on reactive rather than proactive.   You grow, but you don't have profit. Like, I can't tell you how many offices I've that are singing the five, six, seven, eight million and they have no money. And I'm like, golly, you're making so much money, but you don't know how to keep the money. You gotta make the money and you gotta keep the money. All right. Like that's what we gotta do. So you have to make sure that our profit is there and we can't be willy-nilly. To me, you guys know I talk about the MMs. I do money and meditation in the morning. So triple for you morning, meditation, money. Look at it every single day. Look at your P and L.   If you don't know your overhead and your profit right now without looking, you gotta know it better. You have to. And that's a doctor and an OM. You must know this number. This number creates all the drive. Profit is the only number I actually care about. Like I can sit here, we can track all the KPIs, so many things, but if your profits down, everything else in your life is hard. Your profits up, most things in your life are really easy. Money solves a lot of problems. And so let's have profit. Let's have like I'm stressed out, I'm moving my hair around. Like   I don't enjoy this. This stresses me out because you've got to know your numbers better than anyone else. You don't sit here and lie, if your CPA is not delivering to you by the second of the month, like the second week of the month, get a better CPA. Like they work for you. You have to know your numbers. You have to be confident in them. And if things fill off, challenge it, question it until it gets right. Don't just sit here haphazardly. That is not a strong business owner. This one fires me up more than anything because I used to not know my numbers. My husband was like, Kiera, I don't get it. Why are you broke? And like,   I don't know. Well, I learned this great thing about AR. I had like a hundred grand sitting in AR that I didn't know about. We weren't collecting properly. You better believe I fixed that real fast to where I'm never gonna be in that situation again. And you layer by layer by layer, you get more and more and more financially savvy, but you have to know your numbers better than anyone else. You know your production numbers or so, I hope. If you don't know that number, but do you know your collections? Do you know your collection percentage? Do you know your overhead? Do you know your payroll percentage? Do you know your supply sip? If you don't,   You must learn that. So I'll get off my rant. But this was funny. They said production is a vanity, profitability is a reality. And I think that that's a good anchor line of yes, it is. Profitability is your reality. So your numbers are gonna tell the truth whether you choose to look at them or not. The truth is always there. Some of us don't want to like get on the scale and say weigh. I had a great trainer tell me, she's like, Kiera, that number means nothing other than giving us data and information. It's not my   Self-worth, it's nothing. Just like your profitability is just a number on a scale. It just gives us data. If we spend more money on payroll, this is the number that we get. We make better decisions if we know. But I will tell you, your success, your happiness, your stress is all tied to you knowing these numbers or not. And a lot of people are like, no, no, no, I don't want to. Yeah, right. You're sitting in stress constantly that you don't even realize. So know your numbers. Schedule a monthly financial review. Commit to knowing the story behind your numbers.   Like, do money meditation with me every morning. Just have your bank account on there. Just look at it every morning. Look at your PL every day. I don't care. Do not sit in excuses on your money. You're a business owner, you've got to know this. So I hope that wasn't too much of a rant. But I hope it gave you some good tips on how to have leadership. some good money books. I love Profit First by Mike McAllicks. I also love Money Master the Game by Tony Robbins. That was a long book, but it taught me a lot.   there's some great financial podcasts out there. there's also some really crummy ones. I The Psychology of Money was another great one that I read that was on financial. systems, the checklist manifesto is a great one. Come up for air is a great book. There's several great books based on where you're struggling. But if you notice, this is our yes success model. You as a leader, earnings and profitability, system structure and scale. That's what it is. And every single one of those will give you the yes success model.   You've got to take care of them. You've got to do leadership. You've got to do profitability. You gotta do systems. The yes success model follows constantly. So what part are you the weakest in? What part are you the strongest in? And where do you need to grow? This is the zone like you're not a great practice is not built by accident. It's intentional, it's focused, it's consistent. I had another great trainer. She said, Kiera, it's not about perfection, it's about consistency. That's I don't care if last month you didn't look at your numbers.   I do care if you consistently are not looking at the numbers. You aren't, I'm not expecting perfection, but we do have to have consistency. So how can you have more consistency? And if you're feeling overwhelmed, it doesn't mean you're failing. It just means that you've outgrown the current systems, you've outgrown where you're at, you've outgrown the knowledge. It's kind of like the Wi-Fi symbol. You're just popping up to the next level. And your next level of growth comes from working harder. Like it can, but it usually comes from knowing your business better, leading better, making better decisions with finances. So this is what we're obsessed with.   I love to help you. I love our team to help you. I love you to be a part of our community. We talk about this every single month. We talk about this in person. Come be a part of it. Like for me, I'm not going to get a six-pack without a trainer overseeing me. You might not be able to grow your business without a trainer overseeing you, an advisor helping you, somebody getting you out of the rut, somebody helping you get to that next Wi-Fi symbol. So let's help you out. Reach out. Hello at the Hello@TheDentalATeam.com. You guys, this is your life, your practice. And I feel like these things are not known. I feel like they're kind of known.   But knowing and executing are the difference between winning and losing. Are you just gonna know the facts or are you gonna actually execute on it? The challenge is there, the choice is there, and I hope that you choose to be somebody who executes. Reach out, let's get you out of the hole. Come on, let's do Hello@TheDentalATeam.com. And as always, thanks for listening, and I'll catch you next time on the Dental A Team podcast.  

In this episode, Parag from WebGility shares what he's observed in the profitability differences between six, seven, and eight-figure e-commerce sellers. Other than that, Parag also dives into SKU level economics, overlooked fees, and the best channels to expand to, to maximize profits. Accounting is one of the most boring things about e-commerce.  But it remains to be one of the most important parts of running an e-commerce business.  Because if you are only keeping an eye on your top-line revenue, you might be overlooking an important aspect of your profitability.  That's why in today's episode I'm joined by Parag Mamnani, the CEO of Webgility, where we talk about the most overlooked factors that affect profitability and what the biggest differences are between 6, and 8 figure sellers.  Thinking about taking some risk off the table? Or are you looking at taking an extended break from e-commerce in general? Know what your e-commerce business is worth with Quiet Light Brokerage. Timestamps 00:00 - Introduction to seller profitability tiers 00:29 - WebGility's role in e-commerce bookkeeping 04:28 - Differences between WebGility and competitors 07:15 - Real-time SKU level data and AI integration 09:33 - Lessons from scaling from six to eight figures 11:02 - Emerging profitable channels beyond Amazon 13:22 - Channel expansion and complexity management 16:42 - Impact of AI and brand differentiation 18:28 - Transparency and competition on Amazon 21:38 - Revenue size and scaling challenges 24:32 - Thresholds for business sophistication 28:47 - Granular expense analysis for profitability 32:36 - WebGility's SKU-level reporting and support 34:51 - The importance of accountability in financial data 35:32 - Ideal customer profile for WebGility Resources WebGility - https://www.webgility.com Quiet Light Brokerage - https://quietlight.com The Exitpreneur - https://www.amazon.com/s?k=The+Exitpreneur Want to hear more about Parag or Webgility? You can learn more about Parag through his linkedin page here, and through his company Webgility.  As always, if you have any questions or anything that you need help with, leave a comment down below if you're interested. Don't forget to leave us a review on iTunes if you enjoy our content. Thanks for listening! Until next time, happy selling!

Most home service businesses keep just 5 to 12% net profit, and most owners have no idea that is where they are. The best run HVAC, plumbing, and electrical shops keep 20%, and the gap almost always comes down to a few fixable mistakes. In this episode of Service Business Mastery, Tersh Blissett and Josh Crouch sit down with Matthew Mooney and Raymond Gong of Profitability Partners, a fractional CFO firm that spent years on the private equity side of the table and now helps owners find the profit already hiding in their business. They break down the real gross profit benchmarks for every trade, the labor and pricing mistakes that make your P&L lie to you, why fixing your booking rate beats spending more on ads, and how one plumbing company cut 3 million dollars a year in overhead in six months. This episode is brought to you in partnership with Upfrog, one of our show partners. Upfrog turns paid ad spend into booked, sold system replacements instead of wasted leads. Learn more at upfrog.com. CHAPTERS 0:00 – The 20% Net Margin Most Contractors Never Hit 3:49 – Meet Profitability Partners: Fractional CFOs From Private Equity 7:54 – What Private Equity Looks For in an Undervalued Business 11:00 – Gross Profit Benchmarks by Trade: HVAC, Plumbing, Electrical 15:56 – The Fully Loaded Labor Mistake That Hides Your Real Margin 18:16 – The What Is Everyone Charging Trap and the Discount Price Book 20:24 – Why Discounting Costs You More Than Spending on Ads 23:36 – Fix Your Booking Rate Before You Spend a Dollar on Marketing 27:47 – What Separates a 12% Company From a 20% Company 29:55 – Switching to Commission Pay Without Losing Your Techs 36:41 – Where AI Actually Helps a 5 to 30 Million Dollar Contractor 39:12 – The Overhead Trap: Unused Software and Oversized Leases 41:56 – Case Study: Cutting 3 Million Dollars a Year in Six Months 48:22 – The Exit Math That Turns 200K Saved Into 2 Million 52:15 – The 1% Booking Rate Worth 3 Million, and Why Your CRM Lies 55:33 – Where to Find Matthew and Raymond WHAT YOU'LL LEARN - The real gross profit benchmarks by trade, and why a 50% GP can secretly be sub 40 once labor is fully loaded - Why 20% net profit is realistic, and the mistakes keeping most shops at 5 to 12% - How discounting quietly wrecks your margin, and why 2 to 3% more on ads beats 10% off the price - Why booking rate is the first thing to fix before spending another dollar on marketing - How one plumbing company cut 3 million dollars a year in overhead in six months - The exit math that turns a 200,000 dollar expense cut into 2 million more at the sale THIS EPISODE IS BROUGHT TO YOU BY UPFROG System replacement leads from paid ads, nurtured and booked into sold jobs before your team arrives: upfrog.comBREEZY About 30 percent of inbound calls in home services go unanswered, and those are customers ready to book with whoever picks up first. Breezy puts AI agents on every call, books the job, and follows up instantly, so you wake up to booked jobs instead of missed calls. See how many jobs you are losing at https://getbreezyapp.com and use code SBM for 500 dollars toward Breezy. MARKET STORM Market Storm uses AI to catch early buyer intent and put your brand in front of homeowners before they ever search. Visit https://marketstorm.ai or text 213-575-5448. CALLRAIL CallRail assigns a unique tracking number to each marketing effort, so you know which channels bring your best leads. Try it free at https://callrail.com/sbmpod. PHONETAP Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo COMPANYCAM Capture work, track job progress, and stay connected from the field to the office with photo documentation and AI tools that keep work moving. Start a free trial at https://companycam.com/ CONNECT WITH OUR HOSTS AND GUEST Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Josh Crouch: https://www.linkedin.com/in/josh-crouch/ Matthew Mooney (Profitability Partners): https://www.linkedin.com/in/matthew-mooney-54b09047/ Raymond Gong (Profitability Partners): https://www.linkedin.com/in/gongraymond/ ARTICLES WORTH READING HVAC profit margin benchmarks: https://profitabilitypartners.io/hvac-profit-margins/ Plumbing profit margin benchmarks: https://profitabilitypartners.io/plumbing-profit-margins/ ABOUT SERVICE BUSINESS MASTERY Service Business Mastery helps home service owners run better, more profitable companies. Every week, Tersh Blissett and Josh Crouch break down the operations, technology, and leadership behind growing an HVAC, plumbing, or electrical business, with the operators actually doing the work. More at https://servicebusinessmastery.com/ Want the frameworks from each episode in your inbox? Join the free Service Business Mastery newsletter: https://servicebusinessmastery.com/ Subscribe on YouTube and follow us on Spotify and Apple Podcasts so you never miss an episode. If this one helped, share it with an owner who needs it. #ServiceBusinessMastery #HomeServices #ContractorProfit #HVACBusiness #FractionalCFO

#332 In this episode, Billy shares practical insights on managing taxes effectively for gym owners and fitness entrepreneurs. Learn how proper bookkeeping, strategic planning, and understanding deductions can save you thousands and set your business up for sustained success. Key topics covered: The story of a gym owner with a six-figure tax bill due to neglected filings The importance of regular bookkeeping and maintaining accurate financial records Why waiting until tax season to start planning is a costly mistake The risks of commingling personal and business finances How to focus on profitability rather than chasing every deduction Strategies to get current on back taxes and avoid penalties Practical steps: setting up a separate tax savings account, reviewing entity structures, and planning retirement contributions Understanding how taxes relate to business KPIs and overall profitability The danger of buying assets solely for tax deductions without considering cash flow impact The value of working with your accountant throughout the year, not just at tax time Resources: Your Fitness Money Coach Connect with Billy: IG Website contact form Stay ahead of costly tax mistakes. Implement these strategies today to improve your profitability and peace of mind.  

Follow me @samirkaji for my thoughts on the venture market, with a focus on the continued evolution of the VC landscape.Welcome back to Venture Unlocked, the podcast that takes you inside the business of venture capital. I'm your host, Samir Kaji.My guest today is Micah Rosenbloom, Managing Partner at Founder Collective, one of the longest standing and respected seed firms in the industry, with early investments in companies like Uber, The Trade Desk, and Coupang. What makes Founder Collective atypical to most successful firms is their decision to keep fund sizes small. In fact, despite their success, they've never raised a fund over 100 million dollars, in a market where nearly every one of their peers has scaled up.In this conversation, Micah and I dig into why they've stayed small, and the data behind it, including a study his team ran on 25 years of venture exits that found the median outcome of the top 500 exits is about 2.7 billion dollars. We also spent time on his post that described why the industry may have lost the plot by obsessing over fund and firm strategy instead of simply focusing on the core of finding unique opportunities that early, priced appropriately, and led by great operators.Micah is a two time founder himself, a clear thinker, and someone who's willing to say what a lot of investors only think. I think you'll get a lot out of this one. Thanks for listening to another episode of Venture Unlocked. I hope you enjoyed this conversation with Micah. If you'd like to get Venture Unlocked content straight to your inbox, go to ventureunlocked.substack.com and sign up, or head over to Apple Podcasts or Spotify and subscribe. Thanks again for listening.Micah Rosenbloom is a General Partner at Founder Collective, a seed-stage venture capital firm built by founders for founders. Before becoming an investor, Micah co-founded multiple technology companies, including Brontes Technologies, which was acquired by 3M, giving him firsthand experience building and scaling startups. Today, he invests in early-stage companies across enterprise software, healthcare, and frontier technologies, and has backed successful startups including Verkada, Lovevery, Talos, Plated, and Trusted. Known for his founder-first philosophy, Micah is a respected voice on capital efficiency, venture strategy, and building enduring companies.Timestamps:Topics in this conversation include:* Seed Capital Scarcity in Boston and Birth of Founder Collective (5:18)* Why Small Funds Create Optionality and Better Multiples (9:02)* Capital Efficiency vs Growth Treadmill and Founder Psychology (13:08)* Data on Billion Dollar Exits and 2.7B Median Outcome (18:20)* Can AI Change the Exit Math or Just Inflate Valuations? (23:59)* Profitability, Durable Growth, and Non AI Winners (30:28)* What Founder Collective Refuses to Chase in This Market (34:47)* Saying No to Great Founders at Misaligned Terms (38:10)* Has Venture Lost the Plot? Multiple VC Business Models (41:45)* Biggest Lesson Learned: Betting on Who, Not Just What (46:24)Follow me @SamirKaji and give me your insights and questions with the hashtag #ventureunlocked. If you'd like to be considered as a guest or have someone you'd like to hear from (GP or LP), drop me a direct message on X. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ventureunlocked.substack.com

Episode Overview In this episode, Michael D. Levitt speaks with Melissa Robinson-Winemiller about the role of empathy in modern leadership and why it is no longer optional. Drawing from Melissa's research and Michael's real-world leadership experience, this conversation reframes empathy from a soft skill into a measurable leadership strategy that directly impacts retention, performance, and organizational outcomes. The Empathy Gap in Leadership A consistent issue across organizations: Leaders feel pressure from above and disconnect below Middle managers report feeling unheard and unsupported Communication breakdowns create disengagement Melissa's research highlights this gap as a root cause of: Leadership burnout Workplace dissatisfaction Breakdown in team cohesion The pandemic accelerated this shift, forcing employees to reassess what they will tolerate in leadership and culture. Empathy Is a Strategic Tool, Not a Soft Skill Empathy is often misunderstood. It is not about emotional reaction. It is about perspective-taking and informed decision-making. Melissa defines this as a structured leadership capability, not a personality trait. Research shows the impact clearly: Productivity increases by 87% Innovation increases by 86% Profitability increases by 84% Empathy, when applied intentionally, becomes a competitive advantage. Case Study: Listening as a High-ROI Leadership Move Michael shares a practical example of transforming a toxic workplace. Approach: Conducted one-on-one conversations with team members Asked for their perspective Asked what they would change if they were leading Outcome: Turnover reduced from 90% to 6% annually No financial incentives were introduced. The shift came from: Being heard Being included Being respected Listening is not passive. It is a leadership system. Why Listening Works Listening creates: Trust Psychological safety Better decision-making It also reduces: Misalignment Rework Internal friction The investment is time. The return is stability and performance. The Real Cost of Attrition Turnover is not just an HR issue. It is a financial and operational risk. Key reality: Replacing an employee costs 90% to 200% of their annual salary Additional hidden costs: Loss of institutional knowledge Disruption to team performance Increased workload for remaining staff Retention is not a cultural initiative. It is a business decision. The Failure of Command-and-Control Leadership Traditional leadership models are breaking down. Old approach: Authority-driven Compliance-based Top-down decision making Modern workforce response: Disengagement Exit Loss of trust As Melissa highlights, today's workforce no longer tolerates environments where their voice is ignored. Leadership Evolution: From Control to Connection Effective leaders today: Seek input before making decisions Create space for dialogue Build systems that incorporate team feedback This is not about consensus. It is about informed leadership. Key Takeaways Empathy drives measurable business outcomes Listening is one of the highest ROI leadership actions Turnover is more expensive than most leaders realize Command-and-control leadership is no longer viable Perspective-taking improves decision quality and team performance Action Steps Schedule one-on-one conversations Ask: “What would you change if you were in my role?” Audit your leadership communication Are you informing or engaging? Identify friction points Where are employees not being heard? Track turnover costs Quantify the financial impact Implement feedback loops Make listening part of your operating system Closing If your team does not feel heard, your leadership system is broken. Empathy is not optional. It is a strategic requirement for performance and retention. https://eqviaempathy.com/ https://www.linkedin.com/in/dr-melissa-a-robinson-winemiller-author-speaker-trainer   Book your Leadership Operating System review: https://BreakfastLeadership.com/LeadershipOS  

Hey there Voices of the Bench community, this is Trish Jones with Ivoclar. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new IPS Emax Zirconia offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow. As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership. Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership. But this conversation goes far beyond Matt's career. His book, The Invisible Profession, explores how the dental laboratory industry arrived at a place where technicians and laboratories are often undervalued, pushed into price competition, and expected to simply keep their heads down and produce. Matt shares his thoughts on the "million little things" that shaped the industry, the danger of becoming a "busy fool," and why laboratories need to stop competing solely on price and start becoming known for the value, expertise, and partnership they bring to the dental team. Elvis, Barb, and Matt also talk about the changing landscape of digital dentistry, AI, 3D printing, speed, service, and why the labs that embrace change and remain agile will be the ones positioned for the future. It's an honest, thought-provoking, and ultimately optimistic conversation about where the dental laboratory profession has been, where it is today, and where it can go next.Special Guest: Matt Everatt.

“Do not let perfectionism be the enemy of profitability. Profitability and perfect rarely go together. Imperfect and profitable? They get along great.” – RJon Robins, author of Profit First for Lawyers Progress Beats Perfection Perfection keeps too many law firm owners from taking the very actions that make their firms more profitable. Let’s face it: how many opportunities have you missed because you were waiting for the perfect time, the perfect plan, or the perfect solution? In this milestone 100th episode of the Profit First for Lawyers podcast, Karli revisits one of RJon’s most enduring lessons: profitable businesses are built through consistent action, not perfect execution. This episode explores why Profit First does not require a perfect implementation to start delivering results. Whether you’re opening your first Profit First account, launching a new service, or tackling a project you’ve been putting off, you’ll discover why small, imperfect steps often create the biggest breakthroughs. Imperfect Beginnings: From 0-100 As she reflects on reaching 100 episodes, Karli shares the story of launching this podcast while RJon was in Paris and the release of Profit First for Lawyers was only weeks away. Looking back, she realizes that waiting for everything to be perfect would have meant never getting started. Even if that first attempt makes you wince later, sometimes the most profitable decision you can make is simply to begin. Mentioned: Episode 1: Why You’re Afraid of Profit Episode 40: Enjoy the Suck featuring Ron Saharyan How To Manage a Small Law Firm Connect Subscribe to the Profit First for Lawyers podcast Watch episodes on YouTube And most importantly, order your copy of Profit First for Lawyers today!

Like the show? Show your support by using our sponsors.Need to update your shop systems and software? Try Tekmetric HERELaunch your tool game to the next level with Launch Tech USA! HERERecorded at Tools in Hershey, Pennsylvania, Jeff sits down with Josh Coomes of Auto Shop Therapy and technician Brian Ramsburg to discuss the realities of running a modern repair shop. Brian reflects on more than 18 years in the trade, the challenges of being a solo technician, and why he enjoys variety in his work, while Josh shares his customer-first approach, leadership lessons, and the importance of protecting a shop's reputation. Together, they explore diagnostics, pay plans, hiring, training, and building a culture that values quality over speed.Timestamps:00:00 Listen or Become a Liability 00:35 Tools in Hershey Introduction 02:37 Brian's Career Journey 04:18 Owning a Job vs. Owning a Shop 07:42 Customer Empathy and Service Standards 09:21 Turning Away Older Vehicles 14:48 Favorite Types of Repairs 18:02 Why They Avoid European Vehicles 19:40 Shop Scheduling and Profitability 21:56 Technician vs. Owner Priorities 25:38 Working Relationship Challenges 28:28 Hiring and Leadership Lessons 36:20 Mentoring and a Proof-Based Culture 40:41 Pay Plans and Team Morale 42:03 The Starter Diagnosis Debate 45:41 The Stress of Being the Only Technician 48:50 Quality Control vs. Book Time 52:40 Shop Standards and Fair Productivity 55:27 Workflow and Imperfect Data 58:51 Flat Rate Pressure Stories 01:05:10 Hiring Through Working Interviews 01:10:23 Charging Properly to Grow 01:12:44 Final Advice and Closing Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

In this episode of Coach's Corner, Caitlin Embree interviews Paul Lowry, co-founder of Dental Menu, to solve one of the biggest bottlenecks in dental practice management: failing in-house membership plans. While dropping insurance is a common goal, data shows that unmanaged cash-pay patients only have a 12% retention rate over five years, compared to 64% for insured patients.To achieve sustainable dental practice growth, practice owners must treat their membership programs like true subscriptions (e.g., Netflix or Amazon Prime) rather than one-off "Groupon" discount bundles that cause renewal gaps. Poorly administered plans not only create massive administrative headaches but also artificially lower your practice valuation by forcing you to zero out production or write off massive adjustments.Here is your blueprint for upgrading your dental practice management through a properly structured membership plan:Stop the "Discount" Mindset: Shift from selling a bundled package of cleanings to an auto-renewing subscription model to prevent patients from lapsing for months at a time.Fix Your Accounting: Stop adjusting membership preventative care to $0, as it destroys your KPIs. Dental Menu uses a separate bank account to process monthly fees and generate internal EOBs so production flawlessly matches collections.Protect Provider Pay: Proper dental practice management requires accurate ledgers so associate dentists and hygienists receive their correct collection-based bonuses when treating membership patients.Incentivize Your Team: Drive dental practice profitability by offering your front office staff bonuses (e.g., $25 per sign-up) to consistently present the membership plan to cash-pay patients.Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.

You cannot make an extra $50,000 by guessing your way through the rest of the year. In part three of Dr. Lauryn's Summer From the Vault series, we move from mindset and sales into the numbers that reveal what is actually happening inside your practice—and where your next opportunity for growth may be hiding.Dr. Lauryn explains how to separate emotion and ego from your business metrics, determine which numbers deserve your attention, and use data to diagnose problems with marketing, conversion, retention, training, and practice systems. You'll learn why weekly visits and revenue never tell the whole story, how small improvements can produce meaningful growth, and why your numbers are information—not a judgment of your success.Key TakeawaysRevenue and weekly visits do not tell the entire story. Profitability, patient value, lead quality, and the context behind each metric provide a much clearer picture of your practice's financial health.Tracking the right KPIs reveals where revenue is leaking. New patient calls, booking rates, show rates, conversions, retention, breakups, and referrals can show you exactly where to focus your attention.Established practices usually grow through small improvements. Better training, stronger table talk, more qualified marketing leads, and 1–5% improvements across key systems can create significant financial results.Your numbers are tools, not a measure of your worth. They help you make non-emotional decisions, identify operational bottlenecks, and determine whether your practice needs better systems, renewed leadership, or intentional rest.Resources:Rich Doc Summer Series: A FREE summer training lineup for docs ready to use AI, systems, and strategy to create more freedom from the clinic. Register for one, two, or all three. Add 30-day replay access for $47 for all 3.Find all things Dr. Lauryn B including ways to work with herFollow Dr. Lauryn: Instagram | Facebook | LinkedInFollow She Slays on YouTubeMentioned in this episode:INSiGHT CLAThis episode is brought to you by the INSiGHT scanning system from CLA, the tool that helps chiropractors show patients objective neurological data so the value of care becomes clear, fueling conversion, retention, and growth. She Slays listeners get preferred pricing, affordable financing, and a free Getting Into Scanning guide.CLA (Current)Holistic Marketing HubThis episode is sponsored by Holistic Marketing Hub. Created by marketing strategist Molly Cahill, it's a proven Instagram system with a 500+ caption content library and a step-by-step curriculum that's helped 400+ chiropractors, acupuncturists, and other health pros fill their practices with right-fit patients. Enroll Now!Holistic Marketing HubClinic MindClinic Mind is the all-in-one EHR and practice management platform built for chiropractors — billing, documentation, scheduling, and patient follow-up in one place, whether you run a cash practice, take insurance, or are scaling to multiple locations. She Slays the Day listeners get an exclusive offer.Clinic Mind

Are you running an accounting practice that can survive independent of your personal production, or are your key successors already looking for the nearest exit? In this episode of Growing Your Firm, host David Cristello sits down with Ira Rosenbloom, CEO of Optimum Strategies, known across the industry as the "Merger and Profitability Optimizer." With over 25 years of hands-on experience as a practicing CPA and managing partner, Ira pulls back the curtain on how to navigate the complex crossroads of generational change, standardizing client management, and securing maximum value for your firm. Whether you are a managing partner trying to transition equity, a CPAs starting a firm, or an operations manager driving software adoption, this masterclass changes how you view structural firm health. Inside This Episode, We Unpack: The Valuation Multiplier Trap: Why the fastest way to explosive growth isn't just jacking up client fees—it's analyzing fee tiers to identify where leakage actually occurs. Preventing Scope Creep: How to eliminate standard-to-actual time gaps by aligning your team with automated tracking and project margin thresholds. The "Gen-Z" Partnership Disconnect: Why your "locked-in" junior leaders are turning down partnership tracks—and how to redesign firm culture around outcomes instead of clock-punching. The Real Cost of Private Equity: A look at the 50-50 staff retention reality after a roll-up and what a boardroom buyout means for your long-term team autonomy. The Alternative Practice Model: How boutique independent firms can replicate private equity structures by integrating non-CPA advisory services to remain fiercely competitive. Ira's Golden Rule Checklist: The explicit strategic milestones every owner needs to implement between ages 55 and 65 to protect firm lineage. Key Metrics & Operational Takeaways For Firm Managers: Shed Equity Early: Why passing down fractional client liaison-ships ahead of retirement protects your client stickiness from a sudden talent walk-out. Client Tier Consolidation: Shifting bandwidth away from low-margin $3,500 compliance accounts to high-value strategic advisory. Featured Guest: Ira Rosenbloom  

This one is a throwback and the lessons still land hard.Michael Jones Sr is a master technician out of Charlotte, North Carolina, with a couple of decades in the automotive world before he gave it all up to go twist wrenches on motorcycles.He spent about ten years across nearly ten different powersports and motorcycle dealerships, and he came on the show to talk about something a lot of people in this industry feel but do not say out loud: the passion has slipped, and it is costing dealers money.In this conversation with, Michael makes the case that passion and professionalism are not soft ideas. They are directly tied to how profitable a service department is, how loyal customers become, and how a dealership stands out when everyone is pushing the same metal.What we cover:Why passion starts in the employee parking lot and how to spot a disconnectThe gun store comparison: why every employee there knows their product and why motorcycle shops often do notHow employee burnout and social media scrolling quietly drain the profitability of a service departmentThe parts-guy-at-the-bench workflow that saves the mechanic time and makes the shop more moneyWhy the 10-year-and-older rule is a mindset, not a fact, and what dealers miss by turning that work awayPulling back the curtain: why engaging service customers in how things work builds loyalty and repeat businessWhy so many younger customers have never been around machines and how dealers can bring them inMichael's own story as a customer and the service manager who always tells him what is nextWhy texting a customer the owner's manual PDF beats hoping they read the paper copyThe professionalism gap that separates a confident dealership from one that gets caught flat-footedThe Chrome Mafia story: how one independent shop built a riding culture that a four-brand, 30-year dealership could not matchWhy getting 30 to 40% of your staff riding changes everythingWatch on YouTube: ⁠https://youtube.com/@dealershipfixit⁠Connect with Jacob: ⁠https://www.linkedin.com/in/jacob-b-berry/⁠Follow the Fixit Online: ⁠https://linktr.ee/dealershipfixit⁠MotoHunt for Dealers: ⁠https://dealers.motohunt.com⁠

Right now, there's a rare window where law firm owners can dramatically increase profits, serve more clients, and build a stronger business without adding more people. That opportunity won't last forever.In this episode, Richard James breaks down what he's seeing after working with hundreds of law firm owners who are already implementing AI inside their firms. You'll learn why some firms are pulling ahead while others risk getting trapped competing on price as AI reshapes the legal industry.This isn't another discussion about ChatGPT prompts or AI tools, This is a business strategy conversation about protecting your law firm, increasing profitability, and positioning yourself before the market changes.Episode Highlights:How successful law firms are using AI to increase profit without increasing payrollWhy every law firm owner needs an AI strategy before competitors lower their pricesHow AI can improve law firm efficiency while creating a better client experienceThe biggest mistake attorneys make when implementing artificial intelligence in their practiceWhy building a personal brand is becoming essential for law firm growth in the AI eraHow AI assistants can help law firms automate repetitive administrative workWhy small law firms have an advantage over larger competitors if they move quicklyThe future of AI for law firms and what every attorney should do before it's too lateThe firms that adopt AI strategically will increase capacity, improve client satisfaction, and create significantly more profit.The firms that wait may eventually find themselves competing on price instead of value.The opportunity is here.■ If you're looking to build a more profitable, scalable law firm using AI, staffing, and proven business systems, click here for strategies designed specifically for law firm owners: http://thelawfirmsecret.com/

This week's Throwback Thursday episode tackles one of the biggest challenges facing retreat leaders today: Pricing. Because let's be honest... Most retreat leaders aren't struggling because they don't know how to host a great retreat. They're struggling because they're underpricing their expertise, their experiences, and the transformation they provide. In this popular episode, Shannon Jamail sits down with retreat pricing expert Erin Haag to discuss the difference between attracting price shoppers and attracting value-driven buyers. Together they explore why so many retreat leaders: charge too little work too hard take on too much risk and end up making far less profit than they should You'll learn why pricing isn't just about covering costs—it's about creating a sustainable business that allows you to serve your guests at the highest level. Shannon and Erin also discuss: Why low pricing often attracts the wrong buyers The difference between price-sensitive and value-focused guests Why premium retreats often perform better during economic uncertainty The hidden costs of underpricing How to communicate transformation rather than features Why retreat leaders need to stop charging based on fear Whether you're hosting your first retreat or your fiftieth, this episode will challenge how you think about pricing and profitability. Because transformational experiences deserve transformational pricing. What You'll Learn in This Episode The difference between price shoppers and value shoppers Why underpricing hurts both you and your guests How to price retreats for profit and sustainability Why premium retreats can be more resilient during economic shifts The importance of communicating value over cost Common pricing mistakes retreat leaders make How pricing impacts the type of guests you attract Key Takeaways Price Determines Who You Attract The guests attracted to a $2,000 retreat often have different buying motivations than those investing $7,000 or more. Underpricing Creates Problems Many retreat leaders think lower prices mean more bookings. Often, the opposite is true. Retreats Are Not Vacations You're not selling a hotel room. You're selling transformation, growth, support, community, and results. Profitability Matters A retreat that breaks even isn't necessarily successful. Retreat businesses must be profitable to remain sustainable. Value-Based Buyers Think Differently When guests understand the value of the experience, price becomes only one part of the decision.   The Retreat Leaders Podcast Resources and Links: Join our Mastermind in Austin! Learn to Host Retreats Join our private Facebook Group Get your legal docs for retreats Join our LinkedIn Group Apply to be a guest on our show Grab the AI + SEO Mini Course Grab the Pitch to Profit Mini Course   Thanks for tuning into the Retreat Leaders Podcast. Remember to subscribe for more insightful episodes, and visit our website for additional resources. Let's create a vibrant retreat community together!   Subscribe:  Apple Podcast | Google Podcast | Spotify ------------ TIMESTAMPS Throwback Thursday Introduction (00:00:00) Shannon introduces this archived episode with Erin Haag and explains why the conversation around retreat pricing is still so relevant today. Why Pricing Matters in the Retreat Industry (00:00:17) Shannon shares why pricing remains one of the biggest challenges retreat leaders face, especially when they are delivering transformational experiences but not making enough profit. A Retreat Is Not Just a Vacation (00:01:09) Shannon reminds retreat leaders that retreats are experiences that create change, and believing in the value of the offer is essential. Welcoming Erin Haag Back to the Show (00:01:55) Shannon welcomes Erin Haag back to the podcast and shares why they are aligned on the topic of retreat pricing, even though their pricing models are different. The Problem With Underpricing Retreats (00:02:20) Shannon and Erin discuss why retreat leaders often get stuck in their heads around pricing and how undercharging can hurt both the host and the industry. Retreats Are a Business (00:03:19) Erin explains that retreats must be profitable if they are being run as a business, not a nonprofit or hobby. The Facebook Pricing Debate (00:04:10) Erin shares the story of a Facebook post where a retreat leader asked for advice after raising her retreat price to $6,000. Higher Priced Retreats Are Easier to Sell (00:05:02) Erin explains why higher priced retreats can be easier to sell because they attract value-based buyers instead of price shoppers. Tiffany's Buyers vs. Claire's Buyers (00:05:25) Erin uses the comparison of Tiffany's and Claire's shoppers to explain how price impacts the type of buyer a retreat attracts. The Economy and High-Ticket Retreat Buyers (00:08:10) Shannon and Erin discuss why lower-ticket buyers may be more affected by the economy, while value-based buyers are still willing to invest in premium retreats. Matching Price With Value (00:09:18) Shannon and Erin clarify that higher prices must be supported by higher value, luxury experiences, and a clear transformation. Building Profit Into Retreat Pricing (00:10:31) Erin shares how she recommends retreat leaders build in a minimum profit goal and aim for healthy profit margins when pricing their retreats. Don't Shortchange Yourself or the Industry (00:11:23) Shannon encourages retreat leaders to stop underpricing and instead use their profit to support themselves, hire others, give back, or create scholarships. Why Underpricing Hurts the Market (00:12:00) Erin explains how underpriced retreats condition buyers to expect unrealistic pricing and make it harder for professionals in the industry to earn sustainably. Income Can Match Impact (00:12:49) Erin talks about why women in the retreat industry need to make money and how that money often gets reinvested into families and communities. Selling the Transformation, Not the Thing (00:15:05) Shannon explains that retreat leaders are not just selling rooms, meals, or activities. They are selling the full experience and transformation. Why Women Struggle More With Pricing (00:15:36) Shannon shares what she has noticed as a venue owner: men often charge more confidently for retreats, while women tend to struggle with pricing. Money Mindset and Limiting Beliefs (00:16:19) Erin and Shannon discuss how women have often been conditioned to see money conversations as taboo, which can impact pricing confidence. How to Shift From Low Pricing to Higher Value (00:17:43) Shannon asks Erin how retreat leaders who have been underpricing can begin to make the switch to more profitable pricing. Start With the Math (00:17:57) Erin recommends looking at past retreat numbers, cancellations, profit, hours worked, and actual earnings to make pricing decisions from data instead of emotion. Calculating Your True Hourly Rate (00:19:05) Erin explains how retreat leaders can calculate what they really earned for their time and why many would never accept that rate in another job. Bake in the Value of Transformation (00:20:32) Erin explains that many retreat leaders forget to price in the transformation their retreat provides, not just the logistics of the trip. Price Shoppers Nitpick Every Detail (00:21:05) Erin shares how price shoppers often compare retreats to what they could book on their own, missing the deeper value of the retreat experience. Attracting Value-Based Retreat Guests (00:22:24) Erin explains that higher priced retreats help position the transformation and unique experience as part of the value. How to Work With Erin (00:24:00) Shannon asks Erin how retreat leaders can connect with her and learn more about profitable retreat pricing. Erin's Free Retreat Pricing Resource (00:24:12) Erin shares her free guide with top tips for hosting profitable retreats and explains where listeners can find it. Final Thoughts on Pricing and Profitability (00:25:05) Shannon closes the conversation by emphasizing the importance of guidance, self-belief, and profitable pricing in helping the retreat industry grow in a healthy way.

- Join David's email list, RECEIVE 7 FREE GIFTS!!- https://www.DavidCBarnettList.com In this "best-of" interview, I sit down with money coach Belinda Rosenblum to discuss one of the biggest challenges facing entrepreneurs—pricing. We explore why so many business owners undercharge, how pricing impacts profitability, the psychology behind premium pricing, common pricing mistakes, discounts and promotions, and how to build offers that create real value for customers. Whether you're launching a new business or trying to improve the profitability of an established one, this conversation offers practical strategies to help you charge with confidence and build a healthier business. **** Do Business with David using these incredible internet links... - David's Blog where you can find hundreds of free videos and articles, https://www.DavidCBarnett.com - Book a call with David and let him help you with your project, https://www.CallDavidCBarnett.com - Learn how to buy a successful and profitable business in a risk-controlled way https://www.BusinessBuyerAdvantage.com - Get help selling your business, https://www.HowToSellMyOwnBusiness.com ----- #PricingStrategy #SmallBusiness #BusinessGrowth #Entrepreneurship #BusinessProfit #BusinessCoaching #Pricing #BusinessOwner Special Xero offer: Get 90% off for 6 months using this link: https://referrals.xero.com/DavidCBarnett_xero . Terms & Conditions apply.* See the video of my Xero story here: https://youtu.be/LfaGUfwStqo Youtube music licensing code: 5PJWQOE5ZZHTQSRY

In this episode of the Shared Practices Podcast, Dr. George Hariri answers listener requests to strip away group practice bias and focus entirely on elite solo dental practice management. Many practitioners mistakenly believe that a multi-provider clinic is the only route to high-level profitability, but optimizing a solo model can create an incredibly low-stress, high-income asset. George outlines the precision growth pathways and details how transitioning from a standard solo dentist to a "productive solo" or "smart solo" can elevate your take-home pay to $400,000 and beyond.To break out of the low-revenue trap, you must learn how to manipulate the core levers of dental practice management.Implement these critical solo growth metrics and systems in your practice:Build the 2-2-2 Operational Balance: Scale your patient base to seamlessly support two full-time hygienists, two front office team members, and two dental assistants to perfectly balance your diagnostic and administrative workflow.Master Hygiene Benchmarks: Understand that there are roughly 200 active patients per day of hygiene. Target a base of 1,600 active patients to completely fill two full columns of hygiene working four days a week.Hit Case Acceptance Targets: Elevate your presentation style to consistently achieve an 80% patient acceptance rate (patients saying yes to at least one treatment item) and a 30% to 40% total dollar value treatment acceptance rate.Lock In Diagnostic Consistency: Develop clear, research-backed clinical diagnostic protocols so your hygiene team can confidently co-diagnose and tee up treatment plans before you even enter the room.Maximize Time Efficiency: Unlike group practices that focus heavily on analytical data points, a solo practitioner must treat their personal clinical time as the most valuable asset in the building by delegating every legally allowed task to auxiliaries.Transforming your solo office requires moving past basic survival and adopting highly intentional dental practice management strategies.Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.

In this episode, host Josh interviews Ritu Java, CEO of PPC Ninja, about effective Amazon PPC management. Ritu shares insights on healthy PPC-to-organic sales ratios, TACoS benchmarks, and the importance of budgeting based on net margin. She cautions about the complexities of sponsored display ads and stresses the need for regular account audits. Ritu also recommends The Goal by Eli Goldratt, highlights ChatGPT as a productivity tool, and suggests following Kevin King for e-commerce insights. The episode concludes with Ritu offering a free PPC audit and sharing her contact details.Chapters:Introduction & Guest Background (00:00:00)Josh introduces Ritu Java, her background, and expertise in Amazon PPC and e-commerce.Healthy PPC to Organic Sales Ratios (00:00:58)Discussion on what constitutes a healthy PPC to organic sales ratio, with examples from different product categories.TACoS Benchmarks & Profitability (00:03:04)Explains TACoS (Total Advertising Cost of Sales), how it changes over time, and guidelines for setting targets.Calculating Net Margin and TACoS (00:06:07)Breakdown of how to calculate net margin, relevant costs, and what a reasonable TACoS percentage looks like.Budgeting and PPC Management Takeaways (00:08:08)Three actionable takeaways: budgeting for PPC, being cautious with sponsored display ads, and performing regular account audits.Book Recommendation: The Goal (00:11:26)Ritu recommends "The Goal" by Eliyahu Goldratt and explains its impact on understanding business bottlenecks.Productivity Tool Recommendation: ChatGPT (00:13:14)Ritu shares ChatGPT as her favorite productivity tool and describes how she uses it, especially for Google Sheets formulas.E-commerce Influencer Recommendation (00:15:09)Ritu recommends following Kevin King for his innovative ideas and influence in the e-commerce space.How to Connect with Ritu Java (00:16:23)Ritu shares how listeners can contact her for audits, masterminds, and follow her content online.Episode Wrap-up (00:16:48)Josh thanks Ritu for her time and insights, closing the episode.Links and Mentions:Tools and Software  "PPC Ninja": "00:00:50"  "ChatGPT": "00:13:14"  "Google Sheets": "00:14:05"  Books  "The Goal by Eli Goldratt": "00:11:31"  People  "Kevin King": "00:15:09"  Contact Information  "Email (ritu@ppcninja.com)": "00:16:23"  "LinkedIn (Ritu Java)": "00:16:23"Transcript:Josh 00:00:00  So today I'm super excited to introduce you all to Ritu Java. Ritu has started her e-commerce journey as an Etsy seller over ten years ago. She is the CEO of PPC Ninja, a software tools and services provider managing Amazon ads for six, seven, and eight figure brands. As someone who is really passionate about data science and advertising, Ritu has dozens of PPC mastermind programs, workshops, and webinar and has even trained hundreds of Amazon sellers on PPC. She has shared her knowledge on over 100 podcasts, webinars, blogs and conferences including the Prosper Show, Global Sources Summit, Powwow, the Billion Dollar Seller Summit, and many more. So with that introduction, Ritu, welcome to the show.Ritu 00:00:50  Josh, thank you so much for having me. I am super excited to be here and to talk all about PPC today.Josh 00:00:58  What is what would you recommend from the hundreds of accounts that you viewed. The sellers that are using your platform and software. What do you see right now is a healthy balance of PPC sales to organic sales for an established brand.Ritu 00:01:14  Yeah, and I think it's very dependent on the category. Some categories are so saturated that 60, 40, 60 PPC and 40% organic is becoming the norm. For example, just to give you an example from the pet space just so crowded, like especially if you're, you know, selling any kind of like, dog toys or, you know, pet products and things like that. there's so much competition there that, you know, 50 to 60% coming from ads is pretty normal. Like, there's no chance you can compete with mainland Chinese brands with just organic. They've already got 20,000 reviews and more like, how can you, you know, how can you even compete? Begin to compete with that, right? So the ads become your only way, your only chance of being seen. And that leads to the 6040 ratio. But in some of the other categories where it's a little bit more, you know, difficult for anyone to imitate you or to provide services that, you know, require human, you know, intensive work like support or whatever, like after the fact, it's probably still okay to get like 40% from, ads and 60% from organic.Ritu 00:02:37  So let's say research heavy products or products that require or have a good margin. Right? Have a good margin, that are not so easy to imitate those categories. You're still seeing quite a healthy ratio. So it totally depends on the category. I would recommend just making a note of that number today and just watching it over time. Because just baseline it and then you'll see whether it's going up or down.Josh 00:03:04  Yeah that's good input. And on that note, while we're talking about metrics, what do you see as a healthy tacos percentage for an established brand. And I'm sure it changes based on what category you're in. For sure, if you're supplements, you're playing a much longer term game and you're playing on subscriptions and repeat customers. But let's say for an average brand, right, that has, you know, one time customers more often than not. What do you think is kind of the ballpark tacos number to ensure that they're they're healthy and competitive across the board?Ritu 00:03:39  Yeah. So that's such a great question.Ritu 00:03:41  Really $1 million question. So okay, here's what I think of tacos. Now your tacos is going to be different at different stages of your journey. So you know when you are starting off your tacos, needs to be competitive with the market. You can't be looking at tacos as a profitability metrics. It's more of like, what's the maximum I can afford to spend in order to get this business off the ground? But then as time progresses and you start to see, you know, revenue coming in, flywheels working, everything is going fine. Then you start to tweak the, you know, the tacos target a little bit to kind of make it more profitable. so I think, it's a kind of, it's a calculation that I, look for at three points. So I look at spend. I look at revenue and I look at profits. Right. So initially, when you're just starting off, you know, even the smallest amount of spend will result in a drop in profits. You know, you're starting off.Ritu 00:04:54  You're spending money on ads. All of that is eating into your profits. But at a certain point the the spend as you increase your ad spend, it's actually going to generate revenue for you. Right. So what's the sweet spot when those two lines kind of cross over? that's the target tacos that is going to shift with, with, you know, the maturity of your of your account. So, we do say that the guideline is we don't want to spend more than 50% of net margin for your for your advertising. So I guess if you can keep that just general rule of thumb in mind, you should be fine. so no more than 50% of net margin. eventually you want...

What happens when you start selling at six years old — not lemonade, but industrial machinery parts? Doug C. Brown figured out the math of leverage before he finished second grade: why work forty hours for ten dollars when you can sell one part in six minutes and make the same? That early wiring never left him. From military service to selling music equipment to Aerosmith and Paul McCartney, from nuclear medicine to telecom where he helped grow a company from $62 million to $368 million in two years as their number one rep, Doug's career is a masterclass in following the leverage.Doug joins Bill to unpack his concept of Win-Win-Win Selling — the idea that every deal should produce three winners: you, your buyer, and someone else who benefits from the transaction. He shares the origin story behind this philosophy, born from watching too many reps stuff commissions by selling clients things they didn't need, simply because they didn't have enough prospects in the pipeline. Doug explains how he built an internal partner channel at his telecom company — connecting telephone hardware vendors with his cost-saving service so that clients saved money, vendors sold more phone systems, and Doug's phone rang sixty-two times a day with inbound leads.The conversation digs into what actually separates top 1% performers from everybody else. Doug breaks it down to four things: always thinking in terms of leverage, systematizing everything, continuously building business skills, and continuously building personal skills. Bill and Doug trade war stories about the car dealership model of win-lose selling, the brutal economics of department store procurement, and the costly lesson Doug learned when he walked into a multi-million dollar meeting totally unprepared while six people on the other side had done their homework. They also explore the power of follow-up — Doug's two-year nurture that landed NASCAR, his mentor Chet Holmes' five-year pursuit of Jay Abraham and even longer play to land Tony Robbins, and why a simple quarterly "just thinking about you" message builds the kind of relationship capital that changes careers.In This EpisodeAbout the GuestDoug C. Brown is the CEO of CEO Sales Strategies and author of Win-Win Selling: Unlocking Your Power for Profitability by Resolving Objections. A military veteran, former musician, and nuclear medicine professional turned sales leader, Doug has helped companies from startups to Fortune 500s build revenue growth systems. He was the #1 sales rep at a telecom company that grew from $62M to $368M, served as President of Training and Sales under Tony Robbins, and has worked with brands like Enterprise, Procter & Gamble, and NASCAR. His mission: helping business owners and sales professionals break into the top 1% of earners.Links & ResourcesStuck? The Q20 Growth Diagnostic will give you a fresh perspective and it's free. ScalingCoach.com/Q20Our new book, Busy is Broken, coming this September. Sign up for the release at busyisbroken.comMentioned in this episode:Busy Is BrokenHave you ever had a week where you're completely slammed but somehow nothing actually moved? Is this one of those weeks? That's not really a time problem. It's a busyness habit problem. My new book, Busy Is Broken: Do Less, Scale More, is about growing by doing less, not more. Read or listen to a sample chapter, over at busyisbroken.com. That's busyisbroken.com. Also on amazon and other booksellers.

Tired of attending events that leave you inspired but unchanged? Same. That's why The Middle isn't built around speakers and note-taking. It's built around conversations, strategy, problem-solving, and real-time implementation with founders who are actively building businesses. You'll leave with more than inspiration. You'll leave with clarity, decisions, new friends, potential new clients and a plan.If your business felt messy, inconsistent, or just off this past quarter, this episode is going to normalize a lot of what you're experiencing. In this episode of The Real Truth About Business podcast, I'm walking you through my full Q2 debrief, the wins, the challenges, and the decisions that directly impacted my business strategy and revenue growth. This is for service-based entrepreneurs who are in a season where things aren't linear, where revenue might be flat, and where you're questioning what's actually working. After 9 years of experience, I can tell you this is part of business growth. Inside this episode, I break down what actually happened behind the scenes, what I learned about pricing strategy, offers, and pipeline, and how simplifying your business strategy is often the fastest way forward.What You'll Learn:Why revenue growth can feel inconsistent even when your business is workingThe difference between revenue and profit in real business strategyHow overcomplicating your offers and marketing impacts your sales processWhy simplifying your pipeline leads to more sustainable business growthThe role of intuition and decision-making in your business strategyHow to evaluate what's actually working in your businessEpisode Highlights:[00:00] Introduction: Q2 recap and what to expect[03:00] Podcast growth and audience expansion[06:00] Revenue vs. profit reality check[10:00] Event launches, cancellations, and lessons learned[15:00] The overwhelm of trying to be everywhere at once[20:00] Why simplifying marketing and content matters[23:00] Offer misalignment and creating from pressure[26:00] Losing clients and what it revealed[28:00] Restructuring offers and pricing strategy[30:00] Final reflections and moving into Q3Key Takeaways:Revenue Does Not Equal Business SuccessHere's what I see constantly. Business owners hitting higher revenue months and assuming that means everything is working.After 9 years of working with service-based entrepreneurs, I can tell you that's not always true.This quarter was a perfect example of that.I had one of my highest revenue months followed immediately by one of my lowest. And even in that high revenue month, a large portion of that money was allocated to expenses tied to events.Which means it wasn't profit.Inside the Focused Visionary Framework, this is a Pricing and Profitability conversation. If you don't understand where your money is going, your revenue growth doesn't actually translate into business growth.More Strategy Isn't Always the AnswerThis is where things really started to break down.I tried to be everywhere:InstagramTikTokThreadsEmailPodcastAnd what happened?I completely overwhelmed myself.There is a limit to how much content one person can create, even when you're “repurposing.”And when your business strategy becomes too complex, your execution slows down.This is where most service-based entrepreneurs get stuck. They think more visibility equals more revenue, but without a clear sales process and aligned strategy, it just creates noise.You Cannot Force Offers That Aren't AlignedOne of the biggest lessons from Q2 was around creating offers from pressure instead of intention.I launched something because I felt like I “needed” it, not because it made sense.And it didn't land.Not because the idea was bad, but because it wasn't aligned.This is something I see constantly. Business owners creating offers to fix perceived gaps instead of looking at what actually works.And when your offers aren't aligned, your sales process becomes harder than it needs to be.Simplifying Your Business Strategy Changes EverythingThe biggest shift in this quarter was coming back to what actually works.Not what's trending.Not what everyone else is doing.Not what feels like the “next level.”But what actually works for me.For me, that looks like:Relationship-based marketingLong-form contentDirect conversationsSimpler offer structureAnd when I simplified:My energy came backMy clarity came backMy strategy became sustainable againYour Buyers Need FlexibilityThis was one of the most important realizations.I was offering a 12-month commitment because it made sense on paper.But in reality, it was creating resistance in my sales process.So I changed it.Now there's a lower barrier to entry, more flexibility, and a structure that actually supports how people make buying decisions.This directly impacts your conversion rate. Because your pricing strategy isn't just about numbers, it's about accessibility and trust.Growth Doesn't Always Look Impressive on PaperThis is the truth most people don't talk about.On paper, this quarter wasn't the most impressive:Revenue was relatively flatThere were setbacksThere were pivotsBut behind the scenes:Clarity increasedAlignment improvedStrategy strengthenedAnd that is what sets up the next level of revenue growth.Coming Back to What Works Is the StrategyAt the end of the day, this is what this episode is really about.You don't need more complexity.You don't need more strategies.You don't need more offers.You need to:Look at what's workingLet go of what isn'tSimplify your business strategyThat's how you create consistency.That's how you stabilize your pipeline.And that's how you build a business that actually supports long-term growth.Resources MentionedSubscribe to Back Pocket Insights for FREEBook a CEO Strategy Call Learn more about The Missing Piece IntensiveLearn more about The Focused Visionary AcceleratorDownload the FREE Lead and Conversion TrackerSubscribe to the Sunday Morning Brew NewsletterAbout the Host:Michelle DeNio is a business strategist based in Sarasota, Florida, specializing in helping service-based entrepreneurs break through revenue plateaus using her Focused Visionary Framework. With over 300 podcast episodes and 9 years running her consulting business, she helps coaches, consultants, and service providers scale sustainably through strategic planning, pricing optimization, and sales process development.Connect with MichelleWebsiteThreads Instagram LinkedIn Facebook

315: How Confidence Impacts Pricing, Profitability, and Business Success With me today is Lauren DeLoach of Lauren DeLoach Interiors, an Atlanta-area designer known for embracing timeless Southern design with a fresh, elevated approach. In today's episode, we're talking about Lauren's entrepreneurial journey—what worked well, what created challenges along the way, and how she recognized when something was no longer supporting the growth of her company. Lauren shares the mindset shifts and business changes that helped her continue moving forward with clarity and intention. It's an honest and insightful conversation about growth, resilience, and building a business that truly aligns with your vision. Topics Mentioned: Creating boundaries with clients Finding the right balance between creative and business-minded roles Intentional business growth Key Thoughts:  Formative experiences and mentorship can play a crucial role in shaping your path. Balancing a business with raising a family can be difficult. Gaining confidence in the value of the design work paired with proper compensation helps prevent burnout. Hire team members who align well with the company vision and who have a strong work ethic. Contact Michele: Email: Team@ScarletThreadConsulting.com Facebook: Scarlet Thread Consulting Instagram: @ScarletThreadATL Website: scarletthreadconsulting.com LinkedIn: Michele-Williams Contact Lauren: Email: lauren@laurendeloachinteriors.com Website: https://www.laurendeloachinteriors.com Instagram: https://www.instagram.com/laurendeloachinteriors     References and Resources: Work with Me The Designers' Inner Circle - Become a Member Today    CFO2Go Metrique Solutions

On this episode of The Real Estate & More Show, host Michael Hatfield sits down with Vinney "Mr. Smile" Chopra — real estate syndicator, fund manager, and five-time Amazon bestselling author — to talk about his book Positivity Brings Profitability.   Vinney arrived in America with $7 in his pocket and a suitcase. Today he's raised $239 million as a fund manager across hospitality, senior living, and multifamily real estate. Michael and Vinney dig into why Vinney believes positivity isn't just a "feel good" concept — it's a core business strategy that drives investor trust, team performance, and deal outcomes.   Vinney also walks Michael through a 107-unit Knoxville, TN case study — a mismanaged property his team turned around, surviving a mortgage payment that jumped from $27K to $72K/month, locking in a 5.56% rate, and selling for $17.4M after buying it for $12.5M in just two and a half years.   In this conversation with Michael Hatfield, Vinney covers: ✅ Going from selling Bibles and encyclopedias to managing a $1.3B portfolio ✅ Why he pivoted from multifamily into hospitality and senior living ("apartments on steroids") ✅ The goal-setting method that separates people who achieve goals from those who just write them down ✅ How positivity directly impacts investor relationships and deal-making ✅ Why humility and a "serving attitude" matter more than ego in syndication     Timestamps: 00:00 Michael Hatfield introduces Vinney Chopra 01:00 Arriving in America with $7 03:00 Why Vinney wrote Positivity Brings Profitability 07:00 What positivity really means in business 10:00 Can positivity be learned? 13:00 Goal setting and achievement 17:00 Why relationships are everything 20:00 Handling market fluctuations and pivoting 23:00 Case study: 107-unit Knoxville turnaround 27:00 Responding to critics of "positivity" 28:00 Vinney's final advice for the audience     ----  

Want an aligned business that doesn't leave you feeling burnt out? In this throwback episode, we return to my conversation with Natalie Ellis of Bossbabe, AKA the QUEEN of community building and viral content. She shares insider tips behind consistent viral growth and how to leverage it to drive sales and scale your business faster. Plus, we reveal the secret formula to increase profitability without the burnout, optimize and de-stress your launches, and shift away from chaos mode and into your most expansive season yet!   HIGHLIGHTS 00:00 How Natalie got her start community building before Bossbabe. 07:20 The secret to growing a thriving business and community. 11:50 Natalie's exact formula for viral growth. 15:45 How to leverage virality to drive sales. 19:50 What are the mindset shifts for an optimized, burnout-free launch season? 25:25 How to decrease stress and increase freedom with systems. 27:40 The quickest way to find + bring out your aligned goals. 33:20 What was the most transformative part of your healing journey? 37:05 What is the first step towards expanding into your next identity? 43:55 What are you most excited for as Natalie? 45:40 Celebrating Natalie's Powerhouse moment of signing a book deal she manifested.   RESOURCES + LINKS Get involved with the Bossbabe community! https://bossbabe.com/ Save $200 on your ticket for the 2026 Powerhouse Women Event HERE!   FOLLOW Bossbabe: @bossbabe.inc Natalie: @iamnatalie Powerhouse Women: @powerhouse_women Lindsey: @lindseymarieofficial Visit the Powerhouse Women website: powerhousewomen.co Join the PW Community Facebook Group: facebook.com/groups/powerhousewomencommunity

In this episode, Dr. Karen Litzy hosts Will Humphreys, a seasoned physical therapist-turned-entrepreneur, to explore practical strategies that healthcare clinicians can use to build thriving practices. From mastering recruitment to leveraging virtual assistants, Will shares actionable insights to elevate your business, improve profit margins, and strengthen team dynamics.   Main insights include: ·       The significance of team building and how Knicks' teamwork mirrors successful business practices ·       Differentiating purpose and profits for sustainable growth ·       Creating an ideal hire profile and utilizing job scorecards for effective recruiting ·       Leveraging relationships with PT schools and students to build a pipeline of future hires ·       The importance of systems for lead generation and hiring consistency ·       Navigating firing with integrity and fostering alignment within teams ·       How virtual assistants can offload administrative burdens and boost profitability ·       The critical role of ethical billing and a healthy relationship with money ·       Reframing profit as a driver for mission fulfillment and industry impact ·       Practical steps to start implementing change today Timestamps:   00:00 - Welcome and the importance of teamwork in practice success 02:20 - Lessons from the Knicks: team energy as a business asset 03:44 - Connecting purpose, profits, and team fulfillment 05:33 - Reflecting on the struggles and breakthroughs of building a practice 09:08 - Strategies for turning around a failing business 11:45 - How to create an effective recruiting process for healthcare practices 13:09 - The importance of defining your ideal hire with a clear profile 15:13 - Utilizing job scorecards to measure candidate success early 16:40 - The difference between lead generation and hiring in practice growth 18:23 - Building relationships with PT schools and students for pipeline development 22:41 - Systematic recruiting leveraging university connections and mentorship 23:07 - Recognizing when it's time to let someone go and how to do it ethically 24:00 - How to handle firing with dignity and preserve reputation 26:25 - The mindset of stewardship and continuous alignment with team members 27:51 - Regularly evaluating if your team is a "hell yes" to stay 29:17 - Handling difficult conversations and letting go with compassion 33:00 - The role of virtual assistants in reducing administrative overload 34:44 - Offloading tasks to virtual assistants to enhance profitability and free time 36:34 - The link between ethical billing, profitability, and purpose 38:39 - Strategic reinvestment and industry impact through profitability 40:35 - The importance of aligning money, purpose, and team success 41:35 - The opportunities brought by technology and AI to practice growth 42:04 - Gratitude for physical therapists' contribution to industry and patient care 43:10 - The quickfire lightning round for practical tips   Resources & Links: ·       Virtual Rockstar ·       Rise, Stand and Lead ·       The Willpower Podcast ·       The E Myths Revisited by Michael Gerber ·       Jim Collins' Good to Great ·       Topgrading and Brandon Smart's Job Scorecard Connect with Will Humphreys: ·       LinkedIn ·       Instagram ·       Virtual Rockstar Instagram More About Will Humphreys: Will is a passionate entrepreneur, physical therapist, and dedicated family man. With over 26 years of experience, he has built multiple businesses, including Virtual Rockstar, which helps medical entrepreneurs thrive by outsourcing non-clinical tasks. Known for his humor, inspiring leadership, and drive to transform healthcare, Will focuses on empowering others to scale their impact while staying true to their purpose. Beyond business, he cherishes his wife and four sons, seeks adventure, and finds fulfillment in helping others succeed. Jane Sponsorship Information: Book a one-on-one demo here Mention the code LITZY1MO for a free month   Follow Dr. Karen Litzy on Social Media: Karen's Instagram Karen's LinkedIn   Subscribe to Healthy, Wealthy & Smart: YouTube Website Apple Podcast Spotify SoundCloud Stitcher iHeart Radio

What if the client you love the most… is quietly costing you the most money? In this eye-opening episode of the CEO Glow Show, Sheila Bella breaks down one of the biggest hidden money leaks in the beauty industry: the "nice client." You know the one. She's easygoing. She trusts you. She never complains. She says "whatever works for you." And because she feels emotionally safe, you unconsciously start bending your boundaries, undercharging, extending time, skipping price increases, and quietly discounting your business without realizing it. This episode isn't about becoming cold or transactional. It's about understanding the difference between a nice client and a profitable client—and why structure, policies, and pricing systems matter more than your emotions. If you've ever stayed underpaid because someone was "so sweet," this episode is going to completely change the way you think about boundaries, pricing, and profitability. Because loving your clients and charging properly were always allowed to exist in the same sentence.