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Shared Practices | Your Dental Roadmap to Practice Ownership | Custom Made for the New Dentist
In this Ask George episode, we tackle the ultimate debate in dental practice ownership: have you built a highly profitable business, or just a high-paying job? Dr. George Hariri breaks down the reality of "key man risk," proving that if your office relies on your personal clinical energy to generate revenue, you are acting as an employee. For a future owner, making the shift to CEO requires mastering advanced dental practice management so your team performs efficiently without your oversight.This ultimate survival guide for mastering dental practice ownership shows you exactly how to shift from a stressful owner-driven clinical model to an autonomous, team-driven powerhouse. To achieve sustainable dental practice growth, implement KPI accountability:Missed Call Rate: Track front office metrics to capture inbound leads.Reactive Retention: Consistently monitor your overdue recare efforts.Proactive Retention: Push daily hygiene reappointments past a 90% target.To cement your dental practice ownership, delegate case acceptance entirely. When hygienists are calibrated to co-diagnose, they educate patients before you arrive, massively boosting dental practice profitability. We also highlight why the associate to owner transition fails without an Office Manager handling HR and payroll, ensuring scaling does not create more work. Embrace entrepreneurship for dentists by building systems that leverage your team's time.Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.
Peak season is here for many in the wedding industry. You're busy, you're booked, and you're making money.But busy and profitable aren't the same thing. And most wedding pros won't figure that out until they're burned out in October, looking back at a packed calendar and wondering why they feel so broke.Here's what nobody talks about: 80% of the things you spend your time on probably generate about 20% of your results. That's not a mindset problem. That's the Pareto Principle, and it's playing out in your business right now whether you know it or not.In today's episode, Katy and I are walking through how to run a quick profit audit on your time and your services so you can stop spending 95 cents to make a dollar.If you've ever had a full calendar and a thin margin, this one is going to sting a little — in the best way. You'll walk away knowing exactly which services to double down on, which ones to quietly kill, and how to stop letting sunk cost keep you stuck.Let's make sure your busy season actually pays off.
Patience is not weakness. It is one of the most profitable traits in business. In this episode of The Level Up Podcast, Paul Alex breaks down why outlasting the competition is often the ultimate strategy for building real wealth. Let's be real… If you pivot every three months… If you quit every time the market gets hard… If you restart every time the results do not come fast enough… You are not adapting. You are resetting your progress to zero. In this episode, you'll learn: Why the market naturally filters out impatient entrepreneurs How short-term friction protects long-term opportunity Why real compounding happens over years, not weeks How patience helps you inherit market share when others quit The truth is simple: The barrier is not always a sign to stop. Sometimes the barrier is the exact thing keeping weak competitors out. Most people quit before the harvest. They stop before the compounding starts. They abandon the plan right before the momentum gets real. High-level operators play a different game. They think in years. They build reserves. They stay emotionally steady. They keep executing while everyone else gets distracted. Because the last one standing often wins the board. True wealth is not built by chasing every short-term opportunity. It is built by holding the line long enough for the strategy to mature. Stay in the game. Trust the timeline. Outlast the competition. And keep leveling up. Your Network is your NETWORTH! Make sure to add me on all SOCIAL MEDIA PLATFORMS: Instagram: https://jo.my/paulalex2024Facebook: https://jo.my/fbpaulalex2024YouTube: https://www.youtube.com/channel/UCGhDAD1JyGGzSQUPD9lc9HQLinkedIn: https://jo.my/inpaulalex2024 Looking for a secondary source of income or want to become an entrepreneur? Check out one of my companies below to see if we can help you: www.CashSwipe.com FREE Copy of my book “Blue to Digital Gold - The New American Dream”www.officialPaulAlex.com Learn more about your ad choices. Visit megaphone.fm/adchoices
The fallout continues from a bombshell verdict! Everton have been ordered by a Premier League Independent Disciplinary Commission to pay nearly £40 million (£26m in damages plus over £9m in interest) to Burnley following a landmark legal claim over historic Profitability and Sustainability Rules (PSR) breaches. Join Ian Croll, Chris Beesley, and Gav Buckland as they react to a ruling that has caused absolute fury inside the club and across the wider footballing world. The Blues have already launched an immediate appeal, branding the judgment "fundamentally flawed in both law and fact"—but what does this mean for the club moving forward? EXCLUSIVE NordVPN Deal ➼ https://nordvpn.com/efc Try it risk-free now with a 30-day money-back guarantee #EFC #EvertonFC #DavidMoyes #EvertonStadium #HillDickinson #RoyalBlue Chris Beesley's Book: Spirit of the Blues: https://tinyurl.com/35yrkvdb *Emotional farewell to Goodison Park | 16-page Everton souvenir picture special:* https://shop.regionalnewspapers.co.uk/liverpool-echo-monday-19th-may-2025-4583-p.asp *Goodbye to Goodison special souvenir edition:* https://tinyurl.com/GoodbyeGoodisonSouvenir *Gavin Buckland's Book 'The End' | Order your copy here:* https://tinyurl.com/GavinBucklandTheEnd Everton FC podcasts from the Liverpool ECHO's Royal Blue YouTube channel. Get exclusive Everton FC content - including podcasts, live shows and videos - everyday. Subscribe to the Royal Blue Everton FC YouTube Channel and watch daily live shows HERE: https://bit.ly/3aNfYav Listen and subscribe to the Royal Blue Podcast for all your latest Everton FC content via Apple and Spotify: APPLE: https://bit.ly/3HbiY1E SPOTIFY: https://bit.ly/47xwdnY Visit the Liverpool ECHO website: https://www.liverpoolecho.co.uk/all-about/everton-fc Follow us on Twitter: https://twitter.com/LivEchoEFC Follow us on TikTok: https://www.tiktok.com/@royal.blue.everto Follow us on Facebook: https://www.facebook.com/LiverpoolEchoEFC Learn more about your ad choices. Visit podcastchoices.com/adchoices
In "Fleet Profitability Unleashed: The Optimal Dynamics Advantage", Joe Lynch and Zach Schuchart, Senior Vice President, Head of Sales at Optimal Dynamics, discuss how decades of academic research and advanced decision intelligence are being used to automate complex logistics and maximize carrier profitability. Zach Schuchart Zach Schuchart is the Senior Vice President, Head of Sales at Optimal Dynamics. He has over 20 years of experience in the North American and European transportation industries, including roles at UPS, CHAINalytics, and XPO, he brings deep expertise and leadership to the Optimal Dynamics team. As Head of Sales, he oversees a talented group of Account Executives and Solutions Engineers, guiding prospective customers through the evaluation of advanced optimization solutions that drive operational success. About Optimal Dynamics Optimal Dynamics provides the decision intelligence layer that powers logistics transformation. Born out of 40 years of research at Princeton University, Optimal Dynamics leverages proprietary artificial intelligence technology to automate, optimize, and radically improve decision-making across trucking and transportation operations. Headquartered in New York City, Optimal Dynamics is backed by marquee investors including Koch Disruptive Technologies, Bessemer Venture Partners, The Westly Group, and Activate Capital. Learn more at www.optimaldynamics.com. Key Takeaways: Fleet Profitability Unleashed: The Optimal Dynamics Advantage In "Fleet Profitability Unleashed: The Optimal Dynamics Advantage", Joe Lynch and Zach Schuchart, Senior Vice President, Head of Sales at Optimal Dynamics, discuss how decades of academic research and advanced decision intelligence are being used to automate complex logistics and maximize carrier profitability. From Research to Reality: The Princeton Pedigree. Optimal Dynamics isn't just another tech startup; it is built on 40 years of academic research from Princeton University. This provides a level of scientific rigor and proprietary AI that differentiates their solutions from standard off-the-shelf logistics software. The Power of "Decision Intelligence". While many platforms focus on data visibility (showing you what is happening), Zach highlights the shift toward Decision Intelligence. This layer automates and optimizes the choice itself, helping carriers move from reactive management to proactive, data-driven execution. Bridging the Gap Between Planning and Execution. Leveraging Zach's 20+ years of experience at giants like UPS and XPO, the episode explores how traditional planning often fails when it hits the "real world." Optimal Dynamics focuses on creating dynamic plans that account for the inherent volatility in trucking operations. Leveraging High-Dimensional Artificial Intelligence. The core technology focuses on solving "high-dimensional" problems. Instead of looking at simple variables, the platform uses AI to process thousands of data points simultaneously—such as driver hours, fuel costs, and lane profitability—to find the "Optimal" solution. Automating the Complexities of Trucking. Automation isn't just about replacing manual tasks; it's about augmenting human capability. Zach discusses how their solutions allow sales and operations teams to evaluate complex scenarios in minutes rather than days, drastically reducing the "evaluation-to-action" cycle. Maximizing Profitability in Volatile Markets. In an industry with razor-thin margins, "Optimal Dynamics" means finding the most profitable way to move freight despite fluctuating market conditions. The platform helps fleets identify which loads to accept and how to route them to ensure maximum fleet utilization. Strategic Backing for Long-Term Transformation. The company's growth is fueled by marquee investors like Bessemer Venture Partners and Koch Disruptive Technologies. This level of backing underscores the industry's belief that Optimal Dynamics is a foundational player in the future of global logistics infrastructure. Learn More About Fleet Profitability Unleashed: The Optimal Dynamics Advantage Zach Schuchart Optimal Dynamics | Linkedin Optimal Dynamics Optimizing for the Future: D.M. Bowman Embraces Decision Automation Shifting From Manual Grind to Automated Growth Driving Strategic Growth and Innovation with Decision Automation How Smarter Planning Leads to Stronger Performance Rapid Transformation and Record-Breaking Results at Grand Island Express During Freight Recession, BCB Transport Sees 19.6% Increase in Revenue Per Truck After Embracing Artificial Decision Intelligence The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube
Everton have been ordered by a Premier League Independent Disciplinary Commission to pay nearly £40 million in compensation and interest to Burnley following a legal claim over Profitability and Sustainability Rules (PSR) breaches. Host Ian Croll is joined by the Liverpool Echo's Everton FC correspondent Joe Thomas to break down a decision that the club has branded "fundamentally flawed in both law and fact." Burnley's case relies on the legal principle of 'loss of chance,' arguing that if Everton's point deduction had been applied during the 2021/22 season, the Blues would have been relegated and the Clarets would have stayed up. The club has already launched an official appeal, warning that this sets a "dangerous and unworkable precedent for English football." Ian and Joe discuss what this massive ruling means for the club's finances, how The Friedkin Group (TFG) is responding, and why the club insists this won't trigger any future PSR sanctions. What are your thoughts on this breaking news? Drop a comment below!
Welcome back to the Alt Goes Mainstream podcast.We went to a mecca of football to film the latest episode. This conversation takes us to Turin, Italy, where we were in the Juventus Creator Lab with Italian football (I mean soccer for the Americans) legend and one of the best defenders of all time Giorgio Chiellini.Giorgio's career and playing style were defined by Juventus' very motto, fino alla fine (“until the end”). It's also a mentality that he brings to every aspect of life on and off the pitch. After an illustrious playing career at one of the world's biggest clubs, Juventus, and a career that also included two World Cup appearances for Italy and winning the Euro 2020 as the Captain of Italy, Giorgio came back home to Turin rejoin the club where he starred for 17 years: Juventus. Giorgio has gone from the pitch to the boardroom, helping to lead Juventus as the Director of Football Strategy. He has brought the player's perspective to the business side of football, balancing the nuances of sports and business.Despite the demands that Giorgio faced on the field as a player to maintain a standard of play at the highest levels of the game, he found time during his career to pursue his passion for business. He received his MBA while playing for Juventus and also was involved in the player development side in his final years as a player at LAFC. More recently, he became an investor in LAFC and in Mercury13, a multi-club investor in women's football teams, including FC Como. He's also an active investor in the European startup community.Giorgio and I had a wide-ranging and fascinating conversation that covered several dimensions of the business of sport. We discussed:How teams, owners, and investors can balance both the sport and business aspects of the game.What it means for sports now that players can have bigger social followings than their clubs or leagues.How Juventus has built and amplified its brand through initiatives like the Creator Lab.How clubs like Juventus can help players build their off-field brand while maintaining a high-quality on-field product.How Giorgio's work off the field while playing informed how he wanted to spend his time post-career in business.What Giorgio's day-to-day is like as Director of Football Strategy for Juventus.Why Giorgio invested in LAFC and what he thinks about the future of the MLS.What American owners and investors can learn from European soccer clubs and owners, and what European clubs and owners can learn from American owners and investors.Thanks, Giorgio, for sharing your wisdom, expertise, and enthusiasm at the intersection of sports and business.Note: this episode was filmed in October 2025 with a plan to publish the conversation around the World Cup.Show Notes00:00 Split Second Decision01:06 A Message from Our Sponsor, Ultimus02:10 Meet Giorgio Chiellini04:17 What Is the Juventus Creator Lab04:36 Building Fans Through Content05:27 Football Brand Goes Global06:15 Revenue From Winning06:43 Two Hearts One Club07:52 Winning Versus Storytelling08:40 Fans Everywhere Now09:27 Too Many Games Problem09:51 Stakeholders and Calendar11:00 Owner Advice Communication11:28 From Kid to Club 14:12 Film Study for Matches15:02 The Saka Tactical Foul17:26 Social Media and Mental Health29:32 US World Cup Reality29:45 Grassroots Long Game30:09 MLS and USL Momentum30:14 Stadiums and Growth30:20 MLS Season vs Playoffs30:46 Supporters Shield Incentives31:11 Travel and Rest Mentality31:33 Europe Stakes Comparison31:54 Highlights Era Question32:24 Bite-Sized Sports Culture33:40 Choosing What to Watch33:55 Sports Must Adapt34:33 Owners Business View35:15 TV Rights and Strategy36:05 Institutional Money Trend36:42 Why Funds Love Sports37:04 Balancing Profit and Emotion38:12 Fiduciary Duty vs Winning39:15 Permanent Capital Advantage40:42 Mission Values Legacy41:54 Juventus DNA and Family44:31 Leadership Lessons Learned45:38 From Captain to Executive47:05 Humanity and Energy48:21 Player to Business Challenges50:00 Investing in Italian Startups51:47 How He Picks Investments52:43 Innovation and AI in Sport53:16 Favorite Alternative Investment54:34 Profitability and Winning55:21 ClosingA Word from Our Sponsor, UltimusThis episode of Alt Goes Mainstream is brought to you by Ultimus, the full-service fund administrator and transfer agent powering asset managers in private and public markets. As alts go mainstream, you need real expertise to handle complex fund structures, connect with key distribution partners, and handle sophisticated compliance, reporting, and transparency demands.That's Ultimus: high-tech, high-touch solutions for over 450 clients and 2,500 funds with $775B in assets under administration. Backed by an expert team of over 1,200 employees, they place client service at the core of their business, helping you navigate complexity during your fund structuring or launch and then supporting you through every stage of growth. Whether you're already in the market or thinking about entering private wealth, you can trust their team's deep expertise in retail alternatives to help you reach your goals.Learn more at ultimusfundsolutions.com or email info@ultimusfundsolutions.com.We thank Ultimus for their support of alts going mainstream.Editing and post-production work for this episode was provided by The Podcast Consultant.
Liz Peek discusses SpaceX's $1.78 trillion IPO, questioning whether valuations for AI companies like OpenAI and Anthropic are sustainable. She notes that Starlink's profitability supports Elon Musk's moonshots. Despite inflation concerns, strong domestic private investment is currently driving U.S. economic prosperity while Europe struggles with over-regulation and high energy costs. (1)1954
In this episode, Josh interviews Norm Lanier, CEO of a long-running Amazon private label business. Norm discusses his journey from side hustles to full-time e-commerce, the challenges of increased competition and inventory management, and insights gained from Josh's business strategy audit. Key takeaways include focusing on the most profitable products, increasing strategic ad spend, and shifting from “base hit” to “home run” products. The conversation highlights the importance of data-driven decision-making and adapting business strategies to sustain growth and profitability in a rapidly evolving e-commerce landscape.Chapters:Introduction & Guest Background (00:00:00)Josh introduces Norm Lanier, outlines his Amazon business experience, and sets up the episode's focus on the business audit.Norm's E-commerce Journey (00:00:59)Norm shares how he started in e-commerce, his transition from HP, and his experience across multiple marketplaces.Challenges in E-commerce (00:02:24)Norm discusses recent challenges: increased competition, economic downturn, and feeling out of touch with business metrics.Importance of Data & Inventory Control (00:03:15)Norm explains the need for granular dashboards, product-level profitability, and efforts to clean up catalog and manage inventory.Purpose of the Strategy Audit (00:04:15)Norm describes his motivation for the audit: getting an expert's perspective and actionable insights beyond what accountants provide.Key Audit Takeaways: Advertising & Levers (00:05:28)Norm highlights the realization that increasing advertising spend is a major growth lever, a unique insight from the audit.Profitability & SKU Management (00:06:00)Josh and Norm discuss the struggle with profit margins, managing 7000 SKUs, and the need to focus on high-value activities.Mindset Shift: From Base Hits to Home Runs (00:07:28)Norm reflects on shifting from launching many small products to focusing on bigger opportunities that can significantly grow the business.Action Items & 80/20 Focus (00:10:02)Josh summarizes three action items: prioritizing high-impact levers, simplifying by focusing on top-performing products, and strategic PPC investment.Keyword Strategy for PPC (00:13:19)Norm and Josh discuss the importance of identifying and categorizing keywords before increasing PPC spend for maximum impact.Audit Value & Closing Thoughts (00:14:05)Norm shares the value of the audit, the benefit of an expert's perspective, and appreciation for the insights received.Wrap-up & Future Outlook (00:15:04)Josh and Norm conclude, expressing interest in a follow-up episode to track progress and encouraging listeners to seek similar audits.Links and Mentions:E-commerce Platforms "Amazon": "00:01:06" "Shopify": "00:01:06" "Etsy": "00:01:06" Business Tools and Evaluation "Dashboards and Tools for Business Evaluation": "00:03:15" "Comprehensive Business Strategy Audit": "00:00:00" Marketing and PPC "PPC (Pay-Per-Click) Management": "00:10:02" "Keyword Strategy for PPC": "00:13:19" Business Strategy and Mindset "Mindset Shift for Entrepreneurs": "00:09:02" "Identifying Levers for Business Impact": "00:11:03" "20/80 Rule (Pareto Principle)": "00:12:16" "Simplifying Business by Focusing on Top Products": "00:12:16"Transcript:Josh 00:00:00 Today I am speaking with Norm Lanier. He is the CEO of his own Amazon private label business that he's been running for over a decade now, and he has lots of experience. In fact, Norm is one of the lucky winners of my comprehensive business strategy audit sessions. And so today, I'm super excited that we're going to be diving into the conversation, the audit that we just performed on Norm's business, and he's going to be sharing his takeaways, the insights that he's gleaned. he is already doing millions of dollars in business, but he has aspirations to continue to grow his business and to hopefully one day be able to exit that business. And today, that's the conversation that we had and we talked about. So, Norm, with that introduction, I want you to kind of give us a quick intro about yourself, how you got started into the e-comm world and what you've been doing over the last decade.Norm 00:00:59 Yeah. Thanks, Josh. I appreciate the opportunity to talk with you and your listeners also.Norm 00:01:06 I've been doing, First. e-com business. I kind of, came in the back door and started that in 2004. I started building some side hustles while I was an employee at at HP. I got to the point where I was making more of my side hustles than my real job. So for my 50th anniversary, I 50th birthday, I turned in my resignation. And I've been doing Amazon and Shopify, Etsy, a lot of different marketplaces since then full time. And that's kind of where I'm at today.Josh 00:01:44 I love it, and Norm and I dance in the same space. Sometimes we might be considered competitors, but there's such a big marketplace out there that we were able to, you know, really kind of lift up, open the hood today and really dive into each other's businesses. He was able to ask me a lot of questions, and hopefully I was able to share some valuable insights with you, Norm. And that's what we'll talk about. Norm, we first started off by talking about, you know, what is your overall goal in in your business.Josh 00:02:15 Right. And what are the biggest obstacles that you're facing. So why don't you go ahead and kind of reiterate what we started our conversation off with.Norm 00:02:24 Yeah. So, you know, just taking a look, you know, I think I'm fall into the same category as most people are selling in the e-commerce space right now, dealing with more competition. things are constantly moving. you know, the economy is down to a degree. So I think in our space, we're, we're seeing, you know, some pullback on, on spend over the last couple of years. So that's created challenges, right. And you know, as we as we mentioned, I've been doing this for a long time, and I really had gotten to the point where, a couple of years ago and stuff. I really felt like I was out of touch that before. It was pretty easy for me. I really felt like I had it dialed in, and over the past few years, it really felt like I was kind of losing control.Norm 00:03:15 And a lot of that had to do with not having the proper dashboards and tools to be able to evaluate kind of where we're at on a very granular level. Right. Because it's one thing to see your big number and your paychecks and all of those things come in on a monthly basis. But, you know, on a product level, after shipping fees and advertising and all of those refunds and so forth, what is each product actually generating as far as income and what is really driving bottom line growth? And once I got the proper tools in place, really kind of opened my eyes that a lot of products that we had, it's like, why am I even bothering with this when it's all said and done? I'm not making any money. It's certainly not worth the effort on this. So we've really have gone in and cleaned up our catalog and eliminated a lot of stuff. A lot of exce...
Instagram.com/jenniferjadealvarez DM me "Audit" and let's find the missing piece to building a marketing machine.GRAB YOUR FREE FREEDOM CALCULATOR™ https://jenniferjadealvarez.myflodesk.com/freedom-calculatorThe #1 tool to help you plan to work less BTC and into Salon CEOGet 20 hours back in your life and career and scale back from working BTC and step into becoming a Salon CEO to build a well-oiled machine without you!--------Transforming Hair Loss Solutions in the Beauty Industry with Studio U EducationDiscover how a seasoned hairstylist transitioned into a powerhouse in hair loss solutions, transforming her business and empowering salons to serve a growing market. This episode offers insights into innovative hair replacement methods, profitable salon strategies, and actionable steps for stylists to diversify their offerings confidently.In this episode:Shanna shares her inspiring journey from traditional salon work to pioneering hair loss solutionsThe importance of education and transparency in offering hair loss servicesHow natural custom hair and non-damaging bonding techniques revolutionize client outcomesKey steps to start integrating hair loss solutions into your salon with minimal inventoryThe profit margins and business growth potential with new hair loss systemsThe significance of a long-term exit strategy and building a sustainable, high-end service modelPractical advice for salon owners and solo stylists interested in expanding into this lucrative nicheOverview of Studio U Education's comprehensive training program and certification processThe critical role of tailored consultations, client trust, and ongoing support in successEncouragement to embrace change, lean into innovation, and help clients with compassionate expertiseStudio U EducationBrilliant Transformations Educational KitCarla Lawson Hair ExtensionsLinkedInInstagramTimestamps:00:00 - Welcome to the episode and introduction to Shanna Moll's background02:02 - Shanna's career pivot from salon owner to hair loss expert05:47 - The significance of faith and life changes impacting her business journey09:26 - The no-shave, no-damage bonding method created by Shayna13:13 - The importance of proper removal processes and client confidence17:00 - How to approach consultation and offer tiered hair loss solutions19:57 - Details on natural custom hair options and manufacturing process timelines22:55 - Benefits of non-invasive, permanent solutions for hair loss clients26:53 - Strategies for salon owners to start small and grow expertise without heavy inventory34:34 - Profitability and scaling: From $85K to over a million-dollar salon37:14 - Exit strategies and selling a profitable business in the hair loss niche40:36 - Industry insights on helping clients suffering from medical hair loss44:38 - Studio U Education's upcoming courses and certification specifics45:44 - Final encouragement to adopt new solutions and expand your service portfolio47:43 - Closing words and gratitudeResources & Links:Connect with Shanna Moll:Note: This episode is packed with practical advice for anyone in the beauty industry interested in discovering profitable, compassionate, and high-demand solutions for hair loss—an industry segment teeming with opportunity.Resources & Links:Studio U EducationBrilliant Transformations Educational KitCarla Lawson Hair ExtensionsLinkedInInstagramConnect with Shanna Moll:Note: This episode is packed with practical advice for anyone in the beauty industry interested in discovering profitable, compassionate, and high-demand solutions for hair loss—an industry segment teeming with opportunity.
Shopify Masters | The ecommerce business and marketing podcast for ambitious entrepreneurs
Sean Reyes noticed that every shock absorber looks identical from the outside—and none of the automotive brands detail what's actually inside. So he built ShockSurplus, an education-first automotive parts company that turned that information gap into a bootstrapped, eight-figure business. For more on Shock Surplus and show notes click here Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.
Companies like SpaceX, OpenAI, and Anthropic are expected to pursue public offerings at valuations that could rival or exceed the largest companies in history. The “Henssler Money Talks” hosts examine what trillion-dollar IPOs could mean for investors, why valuation still matters even when the business is extraordinary, and whether public investors will be participating in future growth—or paying for it upfront.Original Air Date: June 6, 2026Read the Article: https://www.henssler.com/the-difference-between-a-great-company-and-a-great-investment
In this episode of The Real Women Real Business Podcast, Shauna Lynn Simon explores how money pressure quietly influences pricing, boundaries, client decisions, follow-ups, and the way entrepreneurs show up in their businesses. Instead of focusing only on money mindset or affirmations, Shauna Lynn breaks down the practical decision-making patterns that cause business owners to discount, overdeliver, accept poor-fit clients, or avoid revenue-generating actions.Shauna Lynn shares why not all revenue is good revenue, how urgency can create expensive choices, and why survival mode is not the same as strategy. Through real examples around pricing, overdue invoices, unexpected expenses, and cash flow pressure, Shauna Lynn helps listeners reframe financial decisions with more clarity and confidence.If money stress has been making your business feel heavier than it needs to, this episode will help you pause, ask better questions, and make decisions that protect your profit, energy, and long-term growth.Timestamps:(01:49) - (06:30) - The money question that changes how you make business decisions(06:31) - (13:34) - Why saying yes under financial pressure can become expensive(13:35) - (20:22) - The difference between wanting revenue and needing revenue(20:23) - (27:26) - Pricing from fear, discounting, and why confidence needs clarity(27:27) - (34:26) - Revenue-generating actions and how to handle unexpected expenses(34:27) - (39:20) - Questions to ask before making financially charged decisions Resources:Book Your FREE Coaching Assessment Call with Shauna Lynn: https://www.aboutshaunalynn.com/coachmeLearn more about the show: AboutShaunaLynn.com/podcastLearn more about The Real Women Real Business Mastery Program: https://realwomenrealbusiness.comEp 100: Why People Pleasing Is Burning You Out and How to Set Boundaries Without Guilt: https://www.aboutshaunalynn.com/rwrb-podcast-episodes/people-pleasing
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Shared Practices | Your Dental Roadmap to Practice Ownership | Custom Made for the New Dentist
The "Busy" Trap in DentistryFor Future Dental Practice Owners, a packed schedule feels like success. Yet, a booked day lacking strategic production leads to clinical burnout. Dr. Andrew Clingan and Caitlin Embree reveal why being merely "busy" destroys dental practice profitability. Moving from clinician to empowered CEO means stopping the cycle of stepping over dollars to pick up pennies. This requires mastering dental practice management through intentional scheduling.Your Scheduling Survival Guide:If your days are chaotic but collections are stagnant, your systems are failing. Allowing patients to cancel restorative work without consequence is why dental practice profitability drops. You cannot achieve sustainable dental practice growth if your team scrambles for supplies instead of prepping same-day treatment. To implement elite dental business strategies, engineer your operations:Implement Block Scheduling: Define daily "rocks" and "boulders" to hit goals before filling gaps.Enforce Front Desk Protocols: Separate doctor time from assistant time to end bottlenecks.Demand Accountability: Stop absorbing no-shows by collecting upfront deposits for major cases.Optimize Back-Office Systems: Standardize inventory so your team can add same-day treatment.Dr. Clingan shares how these systems turned a routine limited exam into a prepaid $17,000 case in ten minutes. This operational mindset lays the foundation for scalable dental business ownership and predictable dental practice profitability. It is vital for the associate to owner transition.Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.
Today Ben is in the Nottinghamshire, Lincolnshire, Leicestershire borderlands meeting Tom Hawthorne who is farm manager for Flawborough Farms, farming 3200 hectares of cereals, forage maize and whole crop silage both for the home farm and contracting for 13 other landowners. The Hawthorne family have been farming at Flawborough since 1956 when Tom's grandfather Charles inherited the farm from his godfather. With heavy land winter crops are the mainstay for the farm including Oilseed rape, Wheat, and Beans. Minimal cultivations have been used since the 1960s. Over time, the business has gradually increased its arable area through contracting.
This week's essential cyber security podcast uncovers a new threat actor targeting a raft of Australian organisations and asks the important question: Is AI profitable yet? Hint – it is not. Cyber Daily's David Hollingworth and Daniel Croft open the podcast with the good news that Anthropic's Mythos platform is, in fact, coming to Australia, and they talk to the man behind the website that asks – and illustrates – the question of our time: who is actually making money from AI? It's also been a shocker of a week for data breaches in Australia, and it looks like one threat actor is behind most of the activity. Organisations such as the ACMI, the Melbourne International Film Festival, and a corporate catering service have all been allegedly hacked. Find out what's happening in cyber crime in Australia, right here. Just another week in cyber security. Enjoy, The Cyber Uncut team
Send us Fan MailMost ranchers are working harder than ever… but still not seeing the profit they should.In this powerful conversation with ranching expert Allan Crockett, we break down the real reasons ranches struggle financially—and what it actually takes to build a profitable, sustainable operation.This isn't theory. Allan shares insights from working with hundreds of ranches across North America, and what separates those who thrive from those who stay stuck.
Did AI Trading Agents Actually Work?Today we're diving into AI trading agents, the rise of DeFAI, and whether autonomous trading bots are actually generating alpha. We discuss: AI trading agents and the DeFAI hype cycle Eliza, Virtuals, and agentic trading products Onchain tracking vs qualitative research Whether agents actually made money Early wins, later losses, and extractive markets Alpha Arena and AI model trading competitions Why sample size matters for agent experiments Agent reliability, harnesses, and model variability AI workflows, Dune MCP, and product building ChatGPT, Claude, Cursor, and personal productivity Ethereum bearishness, EVM success, and ETH value capture Stablecoins and prediction markets as local bull markets And much more—enjoy! — Timestamps: (00:00) Introduction (00:46) AI trading agents (01:26) DeFAI product promises (04:55) Eliza and Virtuals (05:08) Research methodology (12:58) Biggest wallet gains (14:48) Profitability fades (16:19) Alpha Arena experiment (19:18) Sample size problem (25:57) Learning from competitions (31:51) Dune MCP workflows (42:04) Ethereum bearishness (53:41) Outro —Content links:Agentic Trading paper: https://arxiv.org/abs/2605.29174*Tweet 1: https://x.com/jay_azhang/status/1996301170281795607?s=20Tweet 2: https://x.com/jay_azhang/status/1996984618751611006?s=20Tweet 3: https://nof1.ai/leaderboard —Follow the co-hosts:https://x.com/hildobby https://x.com/0xBoxer https://x.com/sui414Follow the Indexed Podcast:https://x.com/indexed_pod — The Indexed Podcast discusses hot topics, trendy metrics and chart crimes in the crypto industry, with a new episode every 1st and 3rd Thursday of the month, brought to you by wizards @hildobby @0xBoxer @sui414.Subscribe/follow the show and leave a comment to help us grow the show! —DISCLAIMER: All information presented here should not be relied upon as legal, financial, investment, tax or even life advice. The views expressed in the podcast are not representative of hosts' employers views. We are acting independently of our respective professional roles.
Special Offer: Get 15% OFF your first FIGS order with code FIGSUK at checkout.Shop now at https://www.wearfigs.com/———————————————————————Download your workbook for this episode here: https://sigma-smile.com/#workbook______________________________________________UK Dentists: Collect your verifiable CPD for this episode here >>> https://courses.dentistswhoinvest.com/smart-money-members-club———————————————————————A dental practice can look busy, feel exhausting, and still be quietly losing tens of thousands in revenue. We sit down with Ravinder Nottra, a profitability coach for dentists, to unpack how Lean and Six Sigma can turn the daily chaos of overruns, long waits, and inconsistent workflows into something you can actually see, measure, and improve.We start with a familiar pain point: the “30-minute wait”. Rav shows how delays are rarely caused by one big mistake, but by a cascade of small defects that stack up, then links that operational drag to the numbers that matter: no-shows, overheads, and how small percentage wins can translate into meaningful profit. From there we dig into Lean thinking, mapping the patient journey to strip out waste, and Six Sigma, reducing variation so your diary becomes predictable rather than hopeful.You will hear practical examples from McDonald's consistency, Formula 1 pit stops and SMED, plus surprising bottleneck lessons from the NHS and Heathrow that apply directly to reception, chair time, and pre-appointment communication. Rav also shares three tools you can use immediately: the Five Whys, Pareto thinking, and tight standard operating procedures that protect quality and boost practice valuation by making performance repeatable.———————————————————————Disclaimer: All content on this channel is for education purposes only and does not constitute an investment recommendation or individual financial advice. For that, you should speak to a regulated, independent professional. The value of investments and the income from them can go down as well as up, so you may get back less than you invest. The views expressed on this channel may no longer be current. The information provided is not a personal recommendation for any particular investment. Tax treatment depends on individual circumstances and all tax rules may change in the future. If you are unsure about the suitability of an investment, you should speak to a regulated, independent professional. Investment figures quoted refer to simulated past performance and that past performance is not a reliable indicator of future results/performance.Send us Fan Mail
Krispy Kreme has built a global brand on the strength of their incredible doughnuts. But the brand has recently gone through some struggles, and they're turning it around by finding new ways to get their products to consumers.Josh Charlesworth is the President and CEO of Krispy Kreme, which trades under the symbol D-N-U-T. Josh has served as President and CEO since January of 2024, and he joined the company as CFO in May of 2017. He was also appointed COO in May of 2019, and global president in 2022. Josh joins us to discuss Krispy Kreme's revamped business plan, including their approach to domestic expansion, and their strategy for capital-light international franchising. Highlights:How Josh Joined Krispy Kreme: From Mars to Doughnuts (2:28)Krispy Kreme's 89-Year History (3:32) The Scale of the Business Today (4:38)The 2025 Turnaround: Why the Business Model Had to Change (6:29)Capital Light Strategy & the Hub-and-Spoke Model (9:02)US Expansion (10:16)International Growth: Brazil, Spain, France & Beyond (12:05)Surprising Markets & The Brand's Global Reach (13:27)Japan Case Study (14:30)Revenue vs. Profitability (16:22)Margin Improvements, Leverage Reduction & Outsourced Delivery (17:57)Preserving Quality while Franchising (20:57)Target, Costco, Walmart & Fresh Delivery Expansion (22:53)E-Commerce & Loyalty Membership (24:46)LTOs, Collaborations & Staying Culturally Relevant (26:27)GLP-1s & Changing Consumer Trends (29:07)Top Priorities for 2026–2027 (31:11)Josh's Favourite Krispy Kreme Doughnut (32:49) Links:Josh Charlesworth LinkedInKrispy Kreme LinkedInKrispy Kreme WebsiteICR LinkedInICR TwitterICR Website Feedback:If you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, joe@lowerstreet.co
Are you closely monitoring profitability in your dental practice? Many practice owners find themselves under financial pressure simply because they aren't monitoring the right metrics consistently. Between managing patients, leading a team, and keeping the practice running smoothly, it's easy for financial visibility to take a back seat. Today on the podcast, we're sitting down with Scott Brogi to talk about the most important numbers to watch and why it matters in running your practice. Scott has built an impressive career across banking, corporate finance, and startup fundraising, helping companies secure more than $100 million in capital while making smarter financial decisions along the way. We're excited to welcome him to The Team Training Institute executive team, where he'll be helping practice owners strengthen the financial side of their businesses. Download your FREE Profitability Quick-Calc here: https://www.theteamtraininginstitute.com/profitability-calculator
Summary In our latest episode of The Daily Groomer, I sit down with Felicia Gutierrez, also known as the Profitable Groomer, to talk about the systems and habits that help grooming businesses stay profitable long-term. Felicia shares lessons from her experience working in corporate salons, private shops, and coaching groomers across the industry. We cover client retention, rebooking, getting customer feedback, marketing, and how small changes in communication and consistency can make a big difference in revenue.Timestamps07:53 Building a Profitable Van Fleet13:00 Maximizing Utilization for Profitability21:05 Mobile Grooming Hiring Process33:02 Van Energy Challenges & Insights43:22 Marketing, Expectations, and RetentionStay connected with our guest speakers! Follow them on their social media @theprofitablegroomer. Curious about Teddy? You can sign up here. For more grooming tips, insights, and stories, check out our website at The Daily Groomer. Join and be part of The Daily Groomer Community!
If your company delivers great products, excellent service, and competitive pricing, why are customers still treating you like a commodity? Many construction and building material companies believe they're creating value, yet struggle to explain exactly why customers choose them over competitors. As markets soften and pricing pressure increases, leaders who fail to articulate their true value often get pulled into a race to the bottom. In this episode, Bradley Hartmann explores Bain & Company's Elements of Value Pyramid and reveals why customers frequently buy for reasons far beyond price, product quality, or innovation. In this episode you will How to identify the specific forms of value that make customers more loyal and less price-sensitive. Why ease of doing business, risk reduction, expertise, and confidence often matter more than lower pricing. Five practical leadership questions that help uncover hidden value, strengthen differentiation, and improve margins. Listen now to discover how understanding and communicating your unique value can help you win stronger customer relationships, command better margins, and avoid competing solely on price. Click HERE to download the B2B Elements of Value Pyramid or HERE for the interactive website by Bain. At Bradley Hartmann & Company, we help construction teams improve sales, leadership, and communication by reducing miscommunication, strengthening teamwork, and bridging language gaps between English and Spanish speakers. To learn more about our product offerings, visit bradleyhartmannandco.com. The Construction Leadership Podcast dives into essential leadership topics in construction, including strategy, emotional intelligence, communication skills, confidence, innovation, and effective decision-making. You'll also gain insights into delegation, cultural intelligence, goal setting, team building, employee engagement, and how to overcome common culture problems—whether you're leading a crew or managing an entire organization. Have topic ideas or guest recommendations? Contact us at info@bradleyhartmannandco.com. New podcasts are dropped every Tuesday and Thursday. This episode is brought to you by The Construction Spanish Toolbox —the most practical way for construction teams to learn jobsite-ready Spanish in just minutes a day over 6 months.
Your favorite Blerds are back brining you all of their thoughts on everything happening in nerd culture. This week, Shannon, Jaja and James are talking the latest in gaming industry controversies, including the shocking price hike of the Steamdeck OLED. Plus, AI industry shifts, anime awards, and upcoming TV and movie releases. Chapters 00:00 - Introduction to Nerd Culture 02:35 - Nerdy Activities and Gaming Updates 05:45 - Anime and Media Consumption 08:27 - Discussion on Spider Noir 11:12 - Legislation Impacting Video Games 13:28 - Game Delays and Industry Insights 16:06 - GTA Pricing Controversy 18:49 - Rockstar's Employee Union 21:44 - Call of Duty Updates 24:25 - Steam Deck Price Increase 26:11 - The Rising Costs of Gaming Consoles 31:02 - PlayStation's AI Integration in Game Development 34:34 - Xbox's Corporate Strategy and Potential Layoffs 48:48 - Controversial End User License Agreements in Gaming 55:13 - Game Pass and Profitability 57:20 - Forza Horizon's Success in Japan 59:09 - Anime Awards Overview 01:12:17 - Upcoming TV and Movie Releases Make sure to subscribe to us on Youtube, Apple Podcasts, Spotify or your podcast app of choice. Follow Us! https://linktr.ee/blerdsnerds National Resources List https://linktr.ee/NationalResourcesList Youtube https://www.youtube.com/channel/UCK56I-TNUnhKhcWLZxoUTaw Email us: Blerdsnerds@gmail.com Follow Our Social: https://www.instagram.com/blerdsnerds/ https://twitter.com/BlerdsNerds https://www.facebook.com/blerdsnerds https://tiktok.com/blerdsnerds_pod Shannon: https://www.instagram.com/luv_shenanigans James: https://www.instagram.com/llsuavej Jaja: https://www.instagram.com/jajasmith3
Most business owners will tell you they built their company for freedom. But somewhere along the way, the business stops working without them in it. It becomes something they can't step away from, can't sell, and can't scale past their own bandwidth. In this episode of The Retirement Fiduciary, Adam Koos, sits down with Tiffany Helton, operational scaling and profit strategy expert at Cultivate Advisors, to talk about what founder dependency actually costs, how to build a business that runs without you, and why exit planning is really just good business strategy, no matter how far out your timeline is. Episode Timestamps 00:00 – Intro & guest background: Tiffany's path from busing tables to building and scaling multi-unit restaurant groups 05:00 – What founder dependency really looks like, and the test every owner should run on their business 10:00 – The $20/hour trap: why owners doing low-value tasks is killing growth and exit potential 15:00 – The financial risk of being too important to your own company (death, divorce, disability, and deals) 20:00 – Business transition and exit planning: why it's not about leaving, it's about growing 25:00 – Profitability vs. revenue growth: what your financials are actually telling you 31:00 – Delegation vs. operational leadership: the difference and why it matters 35:00 – The $523/hour question: backing into your real hourly value as a business owner 38:00 – What buyers actually look for, and how to set your business up to attract them 40:00 – Final takeaways and where to start if you want more freedom in your business Key Takeaways
Shared Practices | Your Dental Roadmap to Practice Ownership | Custom Made for the New Dentist
In this episode of Ask George, Dr. George Hariri breaks down the common—yet avoidable—trap where adding an associate leads to a massive drop in dental practice profitability. George shares his own Dental Moneyball cautionary tale: how he went from a thriving income to making zero dollars after hiring his first associate. This episode serves as a survival guide for any dentist moving from clinician to CEO, ensuring that your associate to owner transition actually results in more freedom, not just more expenses. George explores the "perfect storm" that kills dental practice profitability: rising overhead costs paired with a less efficient provider seeing your patients. You will learn specific dental business strategies to mitigate these risks, including the "two-to-one" hygiene-to-restorative ratio and how to expand your office capacity by modifying your schedule. We discuss why owner doctors are typically more efficient and how to train your team for co-diagnosis so that your associate walks into a well-oiled system of case acceptance. Whether you are looking to work fewer days or simply want to scale your net worth, George provides the roadmap for delegating lower-level procedures while keeping your high-production hourly rate intact. Stop guessing and start using data-driven insights to ensure your next hire is a catalyst for dental practice profitability rather than a drain on your bank account. Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.
Cal Hardage Go Fund Me: https://gofund.me/aef1e28ecJoe Gardiner shares his awesome story of getting into farming and hitting the farming lottery followed by learning the hard way about volatility and unpredictability of the commodity world. He discusses his learning experience in cover crops, regenerative agriculture and building what has become a very successful cover crop company Covers & Co.Resources Mentioned:Ranching for ProfitRanching Returns PodcastWorking Cows PodcastRanchenomicsRanch Right Knowledge Rich RanchingIf you are looking to add somebody to your team to help with your farm or ranch numbers, check out John Haskell and his team at https://www.ranchrightllc.com/.Check out www.pharocattle.com for more information on how to put more fun and profit back into your ranching business! As always, check us out at Ranching Returns Podcast on Facebook and Instagram as well as at www.ranchingreturns.com.For Ranching Returns shirts, hats, and sweatshirts check out https://farmfocused.com/ranching-returns-merch/To get more information on how Ambrook can benefit your operation, check out ambrook.com/ranchingreturns
This week, special guest Eric Black and I discuss the upcoming World Cup, detailing streaming and pay-TV viewership numbers from the 2022 event and what to expect this year. We also discuss the MLS game that used Apple iPhones for video capture, noting that they were used only as camera sensors and image processors. We review the NFL's 2026-2027 schedule, calling out the newly announced exclusive games on Netflix and Peacock and detail Netflix's newly extended media rights deal with the NFL through the 2029-30 season.We discuss the growth of Prime Video and Amazon's disclosure that Prime Video, as a stand-alone business, is profitable, without knowing how Amazon accounts for costs to the business. Eric details his recent experience with Peacock's vertical video stream, noting quality differences when the video source is Peacock versus a third party. Finally, we recap some numbers from Netflix on its monthly active viewers for its ad-supported plan, new price increases for DirecTV streaming packages, and a YouTube stat that two billion hours of Shorts are streamed on TVs each month.Podcast produced by Security Halt Media
Send us Fan MailAdam Sanders, CFO of Killer Burger, joins Zack Oates to talk about the connection between guest experience and profitability. Coming from a finance and technology background, Adam shares how data, operational discipline, and hospitality all work together to drive long-term restaurant success. He also explains why the little things, from greeting guests to checking order accuracy, matter more than ever in today's restaurant environment.Zack and Adam discuss:Why guest experience predicts future profitability How Killer Burger approaches hospitality in fast casual Balancing speed of service with order accuracy Creating memorable dine-in and off-premise experiences Why kiosks can improve guest satisfaction The operational impact of small guest interactionsThanks, Adam!Links:https://www.linkedin.com/in/adamcharlessanders/https://www.linkedin.com/company/killerburger/https://www.instagram.com/killerburger/?hl=enhttps://killerburger.com/
SummaryIn this episode, I explore the mindset shift from tutor to business owner and why it can unlock new levels of growth. I discuss moving beyond educator thinking, letting go of guilt around profitability, embracing feedback, building resilience, and creating a business that supports the life you actually want.Key Takeaways• Thinking like a tutor and thinking like a business owner are very different mindsets• Profitability and purpose can exist together in education businesses• Success is not just about income, it is about designing the life you want• Business strategy is always evolving and requires constant refinement• Growth comes from resilience and adjusting, not giving up too early• The people around you influence your ambition and mindset• Feedback is information and an opportunity for growth, not criticism• Delegation can create space for higher value work and better sustainability• Protecting your time and energy supports both business growth and quality of life• Small decisions should align with the bigger vision for your business and life____________________
In this episode, we explore how Vast Data is revolutionizing storage solutions to support the exponential growth in AI workloads. Jeff Denworth shares insights into their innovative architecture, market strategy, competitive differentiation, and how they're shaping enterprise data management in the era of AI.Main topics:The origin and evolution of Vast Data's innovative storage architecture since 2016How Vast's solutions support large-scale AI and deep learning workloadsThe strategic focus on enterprise features, multi-tenancy, and integration with hyperscalersThe impact of data reduction and cost efficiency on global flash supplyNew opportunities unlocked by Vast's platform for analytics, vector search, and long context inferenceBusiness model nuances for cloud and on-premise deploymentsVast's profitability, market traction, and future growth prospectsTimestamps:00:00 - The AI super cycle and storage bottlenecks creating new opportunities02:20 - Understanding Vast Data's origin story and core architecture04:15 - How Google's distributed systems influenced new storage innovations06:10 - Addressing scalability limitations of traditional storage systems08:00 - The shift from hard drives to flash and its market implications10:05 - Supporting AI workloads through scalable, enterprise-grade storage solutions12:00 - Customer sectors: life sciences, finance, and AI cloud providers14:15 - On-premise focus versus cloud deployment and hyperscaler strategies16:05 - Vast's competitive differentiation: features, performance, and new data modalities18:15 - Integration with vector databases, analytics, and real-time AI inference20:30 - Business models: capacity-based, subscription, and partner collaborations22:50 - Addressing flash supply chain constraints and global market impact26:10 - The role of data reduction, federated data management, and long context storage30:50 - Unlocking enterprise data monetization and AI agent scalability34:15 - Impact of advanced storage on inference, context windows, and model efficiency36:50 - The current hardware procurement landscape and Vast's software-led approach40:05 - Profitability metrics, growth, and the valuation of Vast Data42:25 - Final thoughts: the evolving data infrastructure landscape driving AI innovationResources & Links:Connect with Jeff Denworth:
Episode Overview In this episode of the Agent to CEO Podcast, John Kitchens sits down with longtime real estate leader Tricia Turner for a raw conversation about what it really takes to survive and win in today's market. With 23 years in the business, hundreds of homes sold, a team in Houston, brokerage experience, staging, events, and community building, Tricia brings a no-fluff perspective on where the industry is headed and why many agents are struggling. This episode dives into the market shift, agent skill gaps, brokerage consolidation, community-driven leadership, and the hard truth most team leaders avoid talking about: Profitability. If you're an agent, team leader, or broker trying to navigate this new real estate landscape, this conversation is a wake-up call. Key Topics Covered The Market Shift That Exposed Everything Tricia shares how the 2022 shift completely changed the game after the COVID boom. Topics include: Why 2023 and 2024 were two of the hardest years in her career How listings stopped moving Why many teams didn't cut expenses fast enough How a strong market can hide weak systems Why the Industry Needed a Reset John and Tricia unpack why the real estate industry is going through a major shakeout. They discuss: Agent bloat Low-production agents damaging consumer trust Why the market is forcing weak businesses to restructure The reality that consumers often feel they know more than their agents The Rise of New Brokerage Models Tricia breaks down the shift from traditional brokerage models to cloud-based, revenue-share, stock-based companies. They discuss: eXp Real Realty of America Compass and Anywhere Why ownership and compensation drive behavior Why agents are looking for more than a split Why Community Matters More Than Ever Tricia shares why agents are craving leadership, training, and real community right now. Her belief: Agents don't just need a brokerage. They need a place where someone actually helps them win. This led to her building the Rise and Thrive Community, a Monday-through-Friday training environment focused on real estate, AI, listings, market stats, and what agents need to say right now. The Skill Gap Crushing Agents Tricia calls out the biggest problem in the industry: Too many agents are untrained, unskilled, and unwilling to do the work. They discuss: Why agents chase lunches instead of leads The danger of following influencers with no real production history Why agents must sharpen listing skills, confidence, and market knowledge Why reps matter more than theory Who Agents Should Actually Listen To John and Tricia talk about the importance of paying attention to the right people. The message is simple: Don't follow people because they market well. Follow people who have actually done the work. Tricia's Decision-Making Filter Tricia shares how clarity around her future has shaped her decisions. Her North Star: Financial freedom Legacy for her family Building a company and community that creates opportunity Leading people the right way The Hot Seat: Profitability Tricia gets real about her biggest current bottleneck: Profitability. She opens up about the tension between wanting to give agents everything and needing the company to remain financially healthy. The hard truth: If the company isn't profitable, the mission cannot scale. Resources & Mentions Rise and Thrive Community → JoinRiseAndThrive.com Realty of America Kitchen Table Mastermind John Kitchens Executive Coaching → JohnKitchens.coach Final Takeaway This market is exposing everything. Weak skills. Weak systems. Weak leadership. Weak financial models. But for the agents and leaders willing to get clear, get trained, build community, and focus on profitability, there is massive opportunity ahead. As Tricia says: "Get crystal clear on what you really want your life to look like." Connect with Us: 7 Figure Audit: 7figurecall.com Instagram: @johnkitchenscoach LinkedIn: @johnkitchenscoach Facebook: @johnkitchenscoach If you enjoyed this episode, be sure to subscribe and leave a review. Stay tuned for more insights and strategies from the top minds. See you next time!
Most dentists haven't touched their fee schedule in years. In this episode, Craig and Peter break down why a simple 10% fee increase doesn't just add 10% to your bottom line, it can boost profit by 25-33%. They cover the real math behind fee increases, why the fear of losing patients is almost always worse than the reality, and the exact steps to implement a smart, consistent fee strategy in your practice. They break down why many dentists quietly sabotage their own profitability by keeping fees artificially low while inflation, payroll, supplies, and lease costs continue climbing in the background. The result? Practices work harder every year just to maintain the same margins. Peter and Craig also unpack the psychology behind pricing, scarcity, and patient perception, and why dentists massively overestimate the risk of losing patients after a fee increase. They explain why small pricing adjustments create exponential impact on profitability, how overhead changes the math entirely, and why many practice owners are unknowingly building businesses with shrinking margins despite growing production. Lastly, the conversation explores why successful businesses across every industry normalize annual price increases while dentists often treat pricing emotionally instead of strategically. They share practical ways to implement fee increases smoothly, communicate value more effectively, and build a healthier business without adding more stress, hours, or clinical workload. If you're producing more every year but keeping less of what you make, this episode is for you. DESCRIPTION The Bulletproof Dental Podcast Episode: 439 HOSTS: Dr. Peter Boulden and Dr. Craig Spodak In this episode, Peter Boulden and Craig Spodak discuss one of the most overlooked growth levers in dentistry: strategic fee increases. They break down why regular fee reviews are essential for long-term profitability, how inflation silently erodes margins, and why many dentists avoid raising fees out of fear rather than data. From pricing psychology and patient retention to overhead management and operational efficiency, this conversation offers a practical framework for increasing revenue and profitability without sacrificing patient trust or adding more production pressure. TAKEAWAYS Many dentists undercharge while operating costs continue rising Inflation quietly erodes practice profitability every year Small fee increases can create massive profit improvements Dentists often overestimate the risk of patient pushback Scarcity and pricing psychology influence patient perception Higher production does not automatically mean higher profitability Overhead determines how much production actually matters Strategic pricing is more powerful than simply working harder Successful industries normalize annual increases without emotional attachment Fee reviews should become a regular operational process Practices with healthier margins create more freedom and optionality Sustainable growth comes from smarter systems, not endless production CHAPTERS 00:00 The Importance of Fee Increases 02:48 Understanding Business Psychology in Dentistry 05:49 The Need for Scarcity and Pricing Strategy 08:49 Calculating Profit Increases from Fee Adjustments 11:36 The Impact of Overhead on Profitability 14:21 Action Steps for Implementing Fee Increases 17:20 The Psychology of Patient Retention 20:19 Learning from Other Industries 23:11 Preparing for the Future of Dentistry REFERENCES Bulletproof Summit The Patient Experience: The Ultimate Metric For Success
The Paychex Business Series Podcast with Gene Marks - Coronavirus
Small businesses always have challenges, but these days none is more damaging than the costs of doing business jacked up by inflation. Gene Marks, a small business owner himself, shares a few tips on how to manage the situation against the year-over-year profitability plunge of 1.3%. Financial pressures are hitting many, and a report found that 90% of employees would leave and seek out a company offering financial wellness resources as part of a benefits package. On a good note, some startups are using AI to solve practical business problems in the B2B space and drive growth. Topics: 00:00 – Introduction 00:19 – Profitability Issues 03:34 – Financial Wellness Benefits 06:26 – Startups, AI, and Growth 08:25 – Episode Wrap-up Additional Resources Meet Paychex: https://bit.ly/3VtM6bs Small business and AI: https://bit.ly/ai-and-small-biz Register for AI webinar: https://bit.ly/ai-webinar-series DISCLAIMER: The information presented in this podcast, and that is further provided by the presenter, should not be considered legal or accounting advice, and should not substitute for legal, accounting, or other professional advice in which the facts and circumstances may warrant. We encourage you to consult legal counsel as it pertains to your own unique situation(s) and/or with any specific legal questions you may have.
Cameron is joined by Niklas Hess, Founder of Medvelle.ai, and they discuss the challenges faced by practice owners in managing inventory and the hidden costs associated with it. They talk about the importance of efficient inventory management, the impact on profitability, and how Medvelle.ai aims to streamline these processes for medical practices. They also touches on the significance of EBITDA in determining enterprise value and the need for a shift in focus from revenue generation to operational efficiency. Cameron and Niklas discuss the challenges faced by practice owners in a competitive market, emphasizing the importance of efficiency and profitability. They explore the need for trained operators in practice management, the integration of technology and AI to streamline operations, and the significance of managing inventory and financial insights. They also cover the tracking of samples for compliance, understanding internal discounts, and the future impact of AI on practice management.Listen In!Thank you for listening to this episode of Medical Millionaire!Takeaways:The healthcare environment is rapidly evolving with AI and innovation.Nicholas Hess pivoted from acquiring practices to solving inventory issues.Hidden costs in medical practices can lead to significant financial losses.Overstocking and understocking are major issues in inventory management.Time wasted on inventory processes can be better spent on growth.Medville offers a holistic solution for inventory management.Improving inventory processes can lead to better profitability.Enterprise value is closely tied to efficient operations and clear data.Practice owners often overlook the importance of managing costs effectively.A focus on efficiency is becoming increasingly important in the healthcare market. The market is becoming increasingly competitive for practice owners.Improving efficiency and profitability is essential for enterprise value.Many operators lack the necessary training for effective management.Managing inventory is a complex challenge with multiple vendors involved.Practices often struggle to find time for operational tasks due to patient demands.The role of an operator can significantly enhance business acumen in practices.Technology and AI can optimize inventory management and operational efficiency.Tracking samples is crucial for both financial and compliance reasons.Understanding internal discounts can reveal hidden costs and impact margins.AI is expected to transform practice management in the coming years.Medical Millionaire: The Blueprint for Scaling a World-Class Medical Aesthetics PracticeWelcome to Medical Millionaire, the go-to podcast for forward-thinking Medspa owners, Medical Aesthetics leaders, Plastic Surgery & Dermatology practices, Concierge Wellness clinics, and Elective Healthcare entrepreneurs who are ready to scale with intention and operate like a true, high-performing business.If you're building, growing, optimizing, or preparing to exit your aesthetics or wellness practice, this show is your competitive advantage.Hosted by Cameron Hemphill Your Guide to Sustainable, Scalable Growth Your host, Cameron Hemphill, is one of the most trusted growth strategists in Medical Aesthetics and Elective Wellness.With over 10 years in the industry, Cameron has helped scale 1,000+ practices and more than 2,300 providers, working alongside the most recognized KOLs, national brands, EMRs, tech companies, and private equity groups, shaping the future of aesthetics. From marketing to operations, from finance to leadership, Cameron brings a real-world, data-driven perspective on what it takes to turn a practice into a powerful business engine.What This Podcast Is All About: Each episode takes you behind the scenes of the fastest-growing practices in the country, revealing the systems, strategies, and mindset required to win in today's Medical Aesthetics landscape.Expect tactical insights, step-by-step frameworks, and conversations with:Industry thought leadersTop injectors & medical directorsEMR & tech innovatorsOperations expertsMarketing strategistsPrivate equity & M&A advisorsWellness and longevity pioneersThis is where aesthetics, business, technology, and wellness converge. What You'll Learn on Medical Millionaire Every week, you'll access expert guidance to help you scale profitably and predictably, including:Marketing & Brand PositioningCRM + Lead Management SystemsPatient Acquisition & ConversionEMR Optimization & Tech Stack ArchitectureSales Psychology & Consultation MasteryFinance, KPIs, and Practice EconomicsOperational Workflows & AutomationIndustry Trends Backed by Real Benchmark DataPatient Retention & Lifetime Value ExpansionMindset, Leadership & Team DevelopmentWhether you're opening your first location or running a multi-million-dollar enterprise, you'll gain the clarity and direction to grow with confidence. A Show Designed for Every Stage of Practice Growth Medical Millionaire breaks down the journey into four essential stages, showing you exactly how to move from one to the next:Startup – Build the foundation and attract your first wave of patientsGrowth – Scale revenue, expand services, and strengthen operationsOptimize – Increase efficiency, margins, and customer experienceExit – Prepare your practice for maximum valuation and acquisitionIf You're Ready to Grow, This Is Where You Start. Tune in weekly for actionable insights, expert interviews, and the exact playbooks high-performing practices use to dominate their markets. This is the podcast for Medspa owners who want more than a job; they want a scalable, profitable, industry-leading business. Welcome to Medical Millionaire.Let's build your practice into the empire it deserves to be.
Ilya Mikin is Vice President of Technology M&A at Corum Group, one of the leading technology M&A advisory firms globally. His background spans more than two decades across enterprise marketing at Intel and Unilever, executive and CEO roles at companies including iHerb, multiple founder exits across AdTech, MarTech, and FinTech, and now advising founders through acquisitions. He has been on every side of the M&A table, which makes his perspective unusually grounded.This episode gets into what has fundamentally changed about how technology and e-commerce companies are built, valued, and sold. The old playbook of raising VC money, growing at all costs, and gunning for IPO has largely collapsed. What replaced it is a market where M&A has become the primary liquidity event for founders, and where the rules for what makes a company attractive have shifted significantly.Eitan and Ilya dig into what acquirers actually look at today: why NRR, GRR, and low churn have become the cornerstones of valuation, why private equity now represents up to 40-50% of buyers in some sectors, and what it means to be an AI-native company versus an AI-enabled one. They also cover the mechanics of the M&A process itself — the four to eight week preparation phase, how Corum builds competitive tension among buyers, why the narrative around a business often matters more than the financials, and the internal deal killers that founders rarely talk about openly.Ilya also shares his take on where shoppable video sits in a world increasingly shaped by agentic AI, why he believes emotional product categories are protected from agent-driven purchasing, and what he is personally watching in the space. Founders who are building toward an exit, or who have never seriously thought about timing one, will find this conversation both practical and clarifying.Website: https://www.vimmi.netEmail us: info@vimmi.netCommerce Untold: https://vimmi.net/commerce-untold/Eitan Koter's LinkedIn: https://www.linkedin.com/in/eitankoter/YouTube: https://www.youtube.com/@VimmiVideoCommerce/featuredGuest: Ilya Mikin, Vice President Technology M&A, Corum Group, Ltd.Ilya Mikin's LinkedIn: https://www.linkedin.com/in/ilyamikin/Corum Group, Ltd.: https://www.corumgroup.com/Watch the full Youtube video here:https://youtu.be/2lFD9JXIjIgKey Takeaways:VC investment in D2C e-commerce collapsed more than 90% from its 2021 peak, while M&A deals in that same sector grew 47% in 2025 — the exit path has fundamentally shiftedIPO is no longer the default liquidity event for most founders; M&A is now the primary outcome to plan aroundAcquirers today prioritize NRR, GRR, and low churn over raw growth rate — the stickiness and profitability of your customer base drives valuation more than top-line momentumPrivate equity now represents up to 40-50% of buyers in some sectors, and PE buyers lead with EBITDA, not vision — a minimum of $2-3M ARR and $500K EBITDA is roughly where serious interest startsBeing an AI-native company can increase your valuation by 20-30% or more; for true AI-native businesses, multiples can reach up to 20x EVFor AI companies, proprietary data sets matter more than the technology itself — the model is the moatMarket consolidation follows a cycle: the first quartile of a consolidation window has the most buyers, the most competition, and the highest multiples. Waiting too long means the music stopsThe narrative you build around your company matters more than your financials in the early stages of a buyer conversation — buyers need to feel fear of missing outRunning a competitive process with multiple interested buyers is the single most powerful lever a founder has in an M&A negotiation — inbound interest from one buyer puts the founder in a weak positionDeal fatigue and co-founder misalignment are the two most common internal reasons M&A deals collapse before closingAgentic AI will likely commoditize purchasing for basic, emotionally neutral products — but shoppable video remains essential for fashion, luxury, and any category where emotional decision-making drives the purchaseMore than 20% of WallID's customers now come through AI search channels like ChatGPT, Gemini, and Claude, with zero marketing spend — a real signal of how discovery is changingChapters:[00:00] Introduction and Guest Background[00:57] Ilya's Path from Intel and Unilever to E-Commerce and M&A[02:07] How the Approach to Building and Exiting Startups Has Changed[03:29] Why VC Investment Collapsed and M&A Deals Are Rising[04:40] What Acquirers Actually Look at Today: NRR, GRR, and Profitability[05:58] The Rise of Private Equity as a Buyer and What PE Wants[07:20] How AI-Native Companies Command a Valuation Premium[08:47] Where E-Commerce Multiples Stand Today[10:32] The Sell-Side Process: Preparation, Positioning, and Narrative[12:06] The Consolidation Window and Why Timing Your Exit Matters[13:38] How Corum Prepares Founders for Market[14:17] Technology Evaluation: AI vs. Non-AI Companies[17:00] Building the Story, Outreach, and Creating Competitive Tension[20:02] How Long a Typical M&A Process Takes[21:44] Deal Fatigue and Co-Founder Misalignment as Internal Deal Killers[23:28] Shoppable Video and Agentic Commerce: Where Emotion Still Wins[26:09] WallID: Solving Checkout Friction and Fraud at Scale[28:13] Managing Multiple Ventures and the Side-Hustle Mindset[29:44] What Ilya Is Watching in E-Commerce Right Now: Know Your Agent[31:04] How to Connect with Ilya and Corum Group
What happens when an electrician stops chasing “more work” and starts building something with real purpose?In this episode of Million Dollar Electrician, Scott Parker of Rhino Electric shares his journey from industrial electrician to launching Rhino Electric with a vision, a mission, and a completely different approach to leadership, service, and the trades.Scott opens up about:Why he rebuilt his company instead of staying comfortable The mindset shifts that led to record-breaking growth How serving homeowners at a higher level naturally increases revenue The importance of training, delegation, and systems Why contribution and leadership matter more than ego How tradesmen can restore pride in the industry This isn't just a conversation about electrical business growth.It's about purpose, family, leadership, and building a company you're actually proud of.If you're an electrician trying to create more income, more impact, and more freedom without becoming a pushy salesperson… this episode is for you. ⚡ Want help implementing proven systems into your electrical business? Learn more about the SLE Pro App and join a community of electricians focused on serving homeowners at the highest level. ⚡ Guest Highlight : Scott Parker | Rhino Electric ServicesScott Parker is the owner of Rhino Electric Services, president of his local Kiwanis Club, and a passionate advocate for elevating the trades through leadership, education, and service. After decades in the electrical industry, Scott built Rhino Electric into a thriving, homeowner-focused company centered around contribution, training, and community impact.
Shopify Masters | The ecommerce business and marketing podcast for ambitious entrepreneurs
Trina Spear left Wall Street to build a billion dollar brand serving the 18 million health care workers no one else was designing for. Figs started out selling scrubs on sidewalks and grew into a NYSE-listed, direct-to-consumer powerhouse. For more on Figs and show notes click here Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.
In this episode of The Purposeful Banker, Nicholas Koutouras, VP of Product Management for Q2's Relationship Pricing and Profitability business, discusses why repeated late saves can signal deeper drift inside a bank and how disciplined banks create consistency to help teams spot issues earlier and make steadier decisions. Related Links [Playbook] Beyond Pricing. Disciplined Performance. Real Impact. [LinkedIn] Nicholas Koutouras
In this third episode of the Profit Isn't an Accident series, Michelle Lynne dives into the hidden operational cost that many interior designers don't realize is quietly draining their profits: double entry. From project management platforms to accounting software, Michelle breaks down how disconnected systems create unnecessary labor, reconciliation headaches, bookkeeping expenses, and unreliable financial visibility. She shares real examples from her own firm, ML Interiors Group, and explains why so many design businesses are operating with what she calls a "Frankenstack" of disconnected tools. This episode explores: Why double entry is costing your firm more than you think The operational risks of disconnected project and financial systems Why bookkeeping alone does not equal real-time profitability visibility How inaccurate or delayed financial data impacts decision-making The difference between project health and financial reporting What integrated systems actually look like in a design firm How better operational infrastructure leads to better business decisions Michelle also shares the story behind The Profit Mixer, the operational platform she uses and teaches through The Design Bakehouse, and how it was designed specifically to eliminate the double entry problem for interior designers. Key Takeaways Double entry creates hidden labor costs every single month Separate systems inevitably drift out of sync over time Reconciliation work is expensive and often avoidable Clean bookkeeping does not automatically mean clear project profitability Your accounting system should remain the source of truth for financial data Better systems produce better data, and better data produces better decisions Operational clarity reduces stress and improves confidence as a business owner Action Steps from This Episode Michelle encourages designers to: Audit every operational and financial tool in their business Identify where information is being manually duplicated Trace a purchase order from placement to accounting reconciliation Review bookkeeping invoices to uncover reconciliation-related labor costs Evaluate whether their current systems are actually supporting profitability visibility Resources Mentioned The Design Bakehouse Profit Mixer SideMark Dove Agency QuickBooks Quotes from the Episode "You're paying somebody to do it twice." "The labor that double entry creates produces no value." "Better information produces better decisions." "Profitability is not an accident. It's operational clarity." What's Coming Next In the next episode of Profit Isn't an Accident, Michelle tackles what happens when untracked procurement turns into a true cash flow crisis — the small leak that eventually becomes a financial flood.
The real challenges begin when your solo practice finally starts to take off. In this episode, you'll learn how to manage growth, hire wisely, protect your time, and build a profitable, sustainable firm instead of drowning in low‑value work. In this episode, Steve Fretzin, Jordan Ostroff, and Jeremy Baker discuss: Constraints and growing pains of a solo law firm Time management, delegation, and letting go Revenue vs. systems and when to build processes Finding clients through networks, content, and clear positioning Hiring strategy, vetting candidates, and building for profit Key Takeaways: Growth brings new constraints, and the job of a solo is to constantly identify which constraint matters most right now and address it without creating a bigger problem elsewhere. Tracking time and ruthlessly eliminating low‑value tasks is essential; answering phones and doing your own books will keep you stuck in first gear. Revenue should come before heavy process-building, but documenting how you do things early makes onboarding future hires dramatically easier. Defining an ideal client and then going where those people already gather turns scattered marketing into focused, repeatable business development. Profitability and the kind of life you want should drive decisions about firm size, hiring, and practice areas—not what other lawyers around you are doing. "The beauty of life is you get to make your own scorecard for 99% of things, so make sure you have the right scorecard." — Jordan Ostroff Check out my new show, Be That Lawyer Coaches Corner, and get the strategies I use with my clients to win more business and love your career again. Join the Be That Lawyer Community and connect with ambitious lawyers who are serious about growing their book of business, strengthening their brand, and becoming confident, consistent rainmakers. Ready to go from good to GOAT in your legal marketing game? Don't miss PIMCON—where the brightest minds in professional services gather to share what really works. Lock in your spot now: https://www.pimcon.org/ Thank you to our Sponsor! LEX Reception: https://www.lexreception.com/partners/bethatlawyer Rankings.io: https://rankings.io/ Lawyer.com: https://www.lawyer.com/ Ready to grow your law practice without selling or chasing? Book your free 30-minute strategy session now—let's make this your breakout year: https://fretzin.com/ About Jordan Ostroff: Jordan Ostroff is the CEO of Driven Law and Carpe Diem Consulting. A former prosecutor and the first lawyer in his family, Jordan overcame $200,000 in early business debt to build a thriving, low-volume personal injury practice. Now the best-selling author of Love Your Law Firm, he works 20–25 hours a week, allowing him time for family and coaching other attorneys to achieve a similar high quality of life. About Jeremy Baker: Jeremy Baker is a veteran construction attorney and litigator representing owners, developers, and design professionals. In his sixth year of solo practice, he specializes in cost-efficient solutions for issues like contract negotiation and sustainable design. While an experienced litigator in 30+ venues and dozens of arbitrations, Jeremy prioritizes dispute avoidance and alternative dispute resolution. An early proponent of the Guided Choice Dispute Resolution System, he provides strategic advocacy to resolve high-stakes claims without the need for traditional litigation. Connect with Jordan Ostroff: Website: https://www.legaleasemarketing.com/ LinkedIn: https://www.linkedin.com/in/jordan-ostroff/ Connect with Jeremy Baker: Website: https://designbuildlaw.com/ LinkedIn: https://www.linkedin.com/in/jeremysbaker/ Connect with Steve Fretzin: LinkedIn: Steve Fretzin Twitter: @stevefretzin Instagram: @fretzinsteve Facebook: Fretzin, Inc. Website: Fretzin.com Email: Steve@Fretzin.com Book: Legal Business Development Isn't Rocket Science and more! YouTube: Steve Fretzin Call Steve directly at 847-602-6911 Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
Evening Power Planning, Morning Victory Formula, and the Triangle System.Host and coach, Gary Miles challenges the common belief that low law firm productivity is a personnel issue, arguing instead that the fault lies within an outdated operating model. Previous guest of The Free Lawyer, Rebecca Kidder and Dragonfly Law Group, serves as an example for how shifting from willpower to structured systems can yield dramatic financial results and a healthier culture. Listen for these three core tools—Evening Power Planning, the Morning Victory Formula, and the Triangle System—that eliminate reactive drift and protect focused work. Within just 30 days of implementation, firms have seen billable hours skyrocket and revenue projections jump by over 20%. This is the elite lawyer's wake-up call -- those tired of running on discipline alone and looking for a sustainable path to profit. Whether you are struggling to make payroll or looking to reinvest in your team, this episode provides a clear roadmap to breaking through your firm's current ceiling.Plus, get access to this free diagnostic tool to help you identify your specific time drains and move from reactive chaos to purposeful strategy. https://upbeat-trailblazer-9238.kit.com/7c3c667ff1 Get on the waitlist for the full Elite Lawyer's Productivity System https://www.garymiles.net/productivity Get the Values Alignment Guide https://upbeat-trailblazer-9238.kit.com/1604bbf4cb Take the Free Lawyer Assessment garymiles.net/the-free-lawyer-assessment Learn more about Breaking Free or order your copy https://www.garymiles.net/break-free Schedule a complimentary discovery call: https://calendly.com/garymiles-successcoach/one-one-discovery-call
Is your practice going out of network to make more money? Fantastic, but make sure you listen to this episode first. Kiera talks about all the numbers you absolutely need to know before you make the decision, and other, smaller considerations you could make instead. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Kiera Dent- Dental A Team (00:00) Hello, Dental A Team listeners this is Kiera and today I am excited to chat with you about a pretty popular topic that people are always wanting to ask questions about they want to get to know like Kiera, I just want to go out of network. And I say, great, let's talk about it. Let's have a really good conversation about what going out of network actually means what it looks like for you and your practice and how we're able to support you on that. So if you're new to the Dental A Team, welcome, I'm Kiera Dent. I love all things dentistry. My last name really is Dent and I believe that our job is to positively impact the world of dentistry in the greatest way possible. I think that we are so lucky and so blessed to be able to work in dentistry, to be able to serve and help so many patients. And so I hope that you just know that you're doing a great work out there, that you are changing lives, that you are benefiting so many people. And I am so glad that you've chosen to spend your time with Dental A Team. If you love our podcast, please, like, please go leave us a review. Like, subscribe, share. It helps us out so much. You have no idea. Just like you want patients to leave you great reviews after you see them. Leaving us a great review for the podcast actually helps us reach more practices and that's our ultimate goal. And I do read them and I'm so grateful for your amazing reviews. So let's talk about going out of network. Going out of network, everybody wants to do it because they want to make money, right? Like I am getting these terrible reimbursement rates and so that's why I'm going to do it. But what I want you to realize is when you go out of network, you actually become a marketing company. Okay, I hope you heard that. When you go out of network, you become a marketing company. And what that looks like is you now have to work to retain these patients. So when I help practices go out of network, like that's totally fine. You're allowed to do it, but let's make sure we look at the numbers. Let's make sure we do the math. How much is it going to cost for us to market to these new patients? How is it going to be for us to retain these new patients? How are we going to be able to actually get these patients to stay with us long-term? Now we don't have the insurance clause that's keeping patients here. Also, if you don't know, insurance companies do often send letters to your patients telling them, hey, if you just go down to this other dentist, they're actually an in-network provider. I kid you not, you think that it's dirty, they're allowed to play dirty. So just so you know, when you do this, you start facing this huge uphill battle and I've had practices almost go belly up after going out of network. That's not to say that going out of network's wrong. but I even have practices that are fee for service right now and they're like we just cannot drive new patients because trying to compete with people in network is so hard and I think about it like Let's just run the fees and I know you sit here and you dream about this grand day of like but Kiera if I was out of network I could get paid so much for a crown and I'm like, yes But then you're only doing like two crowns instead of 20 crowns So there is a volume game, which is not a wrong game to play But I just want you to like realize that you really have to drive your marketing. You have to be top notch, you have to look to see how you're gonna drive patients to your practice. You have to beg, you will have an uptick in your spend on marketing when you go out of network as well. So it's not all flour, sunshine and gravy. And so sometimes I just look at like, what's the biggest pain point and could we maybe drop one or two insurance companies instead of dropping all of them. If you have more patients than you know what to do with and I'm talking you are booked out seven, eight, nine months to get your patients back in. It might be worth considering, could we drop one or two plans? Or could we expand and add in more providers before we drop insurances? So look at our lowest paying reimbursables and see what if we just drop those and offer them our membership plan so they become these fee for service patients. But with the membership plan, they are more tethered to the practice, right? Because they're paying for this, they're going to be coming in two times a year. You have two opportunities to see them. I will tell you as a fee for service patient myself, I do not usually go in two times a year. And it's because I'm like, I gotta pay like 300 bucks. But when they have a membership plan, They don't think like that. They're like, put my cleaning is free. Just like they think of with insurance. So when you're going out of network, really starting to think about all these possibilities of like, all right, what are we going to need to change to be able to drop? So when I have people looking at this, I think about number one, what is the cost to benefit ratio? And if we lost all these patients, let's pretend none of them come, let's go for our worst case scenario, would we be able to sustain? Do I have enough patients to be able to sustain that? And am I willing to do that? Some practices, Totally, they're good to go. They're like, yes, Kiera, I'm just fine. I can absolutely 1000 % handle this. Other people are like, no, I can't. If I lost all those patients, we would not be able to sustain. So that's the first step before we go out of network. The second step is let's make sure we're prepared to go out of network and handle all those phone calls. And how are we going to save and maintain and retain these patients? Can we get them on membership plans? Third, what are you gonna do about the insurance companies that are calling your patients constantly? When you out of network, you move into a marketing company. You are constantly striving to keep these patients with you, retain these patients, make sure that they're always there. They're no longer just coming to quote unquote automatically. And so I think about it like, let's run the opportunity cost for when we're going out of network to see, is this something I really want to do? do you want to do this? And I think so many people are like, okay, I'm going to just do this. we're going to run, we're going to do, and then like, let's maybe do a little bit of prep work. And so there is out of network, like collection verbiage, there is an out of network plan. ⁓ There is all of this. And I just think like, when we go through it, you want to make sure that you are fully prepared financially, mentally, emotionally, as a team, we are locked and loaded and we are good to go. And so if you've looked at those numbers and you're set, I really want you to think about how you're going to be a marketing company. And so when we look at this, thinking about how can I retain all these people? How can I make sure before I go and drop, like truly before you go and drop insurance, how can I make sure all these patients are going to continue to come back to us? Is it something that we can do of like, can I put into place and start reaching out membership plans? Can we work on our patient experience? Can we make sure like, what's gonna set us apart from the insurance company down the street? I have a doctor and they are amazing and they are fee for service and they've been fee for service for years. I'm talking like they are so lucky. They've got the Taj Mahal of a practice. It's gorgeous. They've got state of the art technology. Their fees are really not that much higher, but they have like, could you not multiple practices? There's probably 10 around them that are all insurance driven and they're like, but our dentistry should speak for itself. And I'm like, I don't disagree with you, but when times get tighter, things get harder. People are gonna look at this. guys, I have even, Kiera Dent, who knows dentistry, I have switched. I have a doctor who's fee for service. This is embarrassing. Me as a patient, I'm going to tell you. I have a dentist fee for service. I know they do great dentistry, but they're fee for service. My husband, he's got a great dentist who's got a great hygienist. They're in network with my husband's insurance. I was like, well, I'll just go to them for my cleanings. And if I ever have work that needs to get done, I'll go to the fee for service practice. Even myself, because I'm just like, well, is it really worth the cost? Like, it's just a cleaning. Like I could just go to the other dentist and you might be like, no cure. But you got to think about the patient. I know you think your dentistry is amazing, but to that patient, a cleaning is a cleaning is a cleaning. Unless they love your hygienist or they love you, they love your front office. They love something about your practice so much that they're willing to pay almost like I pay $300 out of pocket versus insurance. pay $30 a month. and I get to go have a great cleaning by this amazing hygienist. I also can look at my x-rays, but I think about it, this is where I say you've got to be a marketing company. What's going to make this person continually come to you and choose you every single year when the insurance companies are hitting them, the economy's hitting them, the price is hitting them, and they don't know if your filling is better than the dentist down the street that is closer to them, is in network with them, and they don't need to drive to you. How do you set yourself apart? So ways that fee for service practice, like I'm telling you, I got the Taj Mahal. They're amazing. They're great. But even then they struggle. And so I think before we decide we wanna drop out of network, I really want you to just make sure, am I committed to being a marketing company? I'm doing the reels. I'm doing the social media. I'm putting like a freaking banner outside. I am asking for reviews and referrals. I'm making sure that we concier all of our patients. We're doing follows with them. Our doctors are giving them a call afterwards. Like I'm talking next level. So I go to a fee for service chiropractor. She's amazing. She does a nerve and I have actually some like weird nerve things going on. And so I really love her. She's fee for service. But when I have like something that comes up in my life and I message her, it is an above and beyond over the top on her of like, absolutely care. I take care of yourself. I'm going to reappoint you. I'll reschedule you. It is a white glove service when I work with her. And so I'm willing to pay a premium. I also am able to get in on the weekends. If I need something from her, I message her and she's like, yep. I, she can do house visits for me, but I think you have to realize like when people are paying out of pocket full price, just doing great dentistry is not enough for them. They are expecting great customer service, great experiences. Why should I be paying my money? And sometimes that's not even enough. And you can say, we've got say to the art this, we've got say to the art that. So what this practice we had to do for fever service, they get a tour every single time we walk them through, we have towels for them. We walk them to the front. They have a dedicated treatment coordinator. There's somebody who's dedicated for phones. We have a dedicated concierge who sits in the front office who brings things for you. That's the welcoming and greeting who sits there and chit chats, who knows every single patient by name. That is the level of concierge service and marketing for these fee for service practices. If you've got competition around you. If you don't, podcast doesn't apply to you. But I think when most people are thinking about going out of network, they're just like, I'm going to go like screw it. Delta Dental, Aetna, I'm so sick of your freaking fees. I'm going to now be paid what I'm worth. I don't disagree with you. You are worth that. But I also want to make sure that you're fully prepared to be that high level concierge doctor that has to do so much more to retain these patients. I have another doctor who went out of network, literally almost went bankrupt. ⁓ The practice is struggling. They don't have enough patients. They are constantly trying to recruit new patients. They're looking at it and they're looking to rejoin in network because everything is falling apart. Family's falling apart. Life has fallen apart. Profitability has fallen apart. because they just did not realize how much effort it is to try to bring in new patients on your own. So one way you could look before you even go into it is look at your new patients and see how many new patients are we attracting just by reviews and referrals alone before I go out of network. And if I'm not bringing in a lot of people by reviews and referrals right now as the best dentist, they love me. I've got like this healthy cult following with them. If I don't have that, I might wanna work on that to see what are the patients who are fee for service Why are they coming here? Ask them, ask people like, you can survey your patient base. Like what would you guys love? Like if you had to pay a little bit more for dentistry, what would it be? Are you more, because they don't know the difference of a great dentist and a not so great dentist. And I think that that's what people don't realize is our dentistry, as much as I wish that it was a differentiator for patients, it's not. They don't know if that filling in that crown is better than the dentist down the street who's in network. They have no idea. What they're looking at is cost and even a great experience, they still might come down to cost. And I'm not here to say that it's all cost because I believe that people are willing to pay for great experiences. You look at why does Chick-fil-A do better than McDonald's? We look at why is Target oftentimes better than Walmart, but is it really? And who are you? And I don't think all patients come for cost. I think there is a lot of space in today's world to stand out of knowing their name, driving it, but we also have to be careful because We are facing real people are like, how's the economy and is it impacting dentists? And I'm like, those who are doing regular dentistry, no, it's not. They're great. But those who are outside of that, so we're talking all on X cases, cosmetic cases, fee for service patients. If they don't have a loyal patient base right now, people are considering costs. They are considering what are we going to do? And I know that that's why you are also probably considering fee for service. What about fee for service? What about this? What about that? those pieces I think are very much needing to be highlighted and addressed of, all right, if the economy is pushing dollars, what can we do to offset that? If I'm needing to increase our fees to offset dollars within our practice for profit margins, what else can we do for this? And I really think for you to look at when you're going out of network to say, is this something I'm willing to do? Is this something our practice is fully equipped with? Are we getting enough reviews and referrals just by being a great practice today to go out of it? And am I willing to like up my ante, not just being a great dentist, because you dropped that network guys, they're going to like fly away to a practice that does accept them. And like I said, your insurance company is going to try to convince them because they get a lot more money when it goes through an in-network provider than an out-of-network provider. And they're going to, they hustle them. And so for you to just accept that you will be a marketer, you will be constantly looking for patients. you'll be constantly trying to fill your books and is it something you want to do? And is that an additional piece you want to add to your already big to-do list or is it not? And you might be hearing like, Kiera's pro insurance. I'm not, we have a lot of offices that are out of network, but I will say my out of network ones, every single call, it is always a, do I get more new patients? How do we get patients? Unless you're in a really busy area, I have a few where like them cutting insurance was the best thing they could have done because they just were inundated with patients. and it was like kind of pruning a tree and they needed to prune. So them dropping insurances strategically, they were okay if they lost every single patient, they would still be able to take care of their entire team. All the people, they even had like a dental office across the street moving. They're like, that's fine, take our patients. Like we are good with that. But I will say, if you are not prepared to do that, I might just add a pause for you before you go out of network. So thinking about going out of network, run your numbers to see, can we survive when we lost all the patients? Number two, I want you to think about are we prepared to be a marketing company and what do we need to do to make sure people stay? Number three, look at our reviews and see how many of them and our referrals and our new patients, how many are coming from reviews and referrals of people referring us and would they continue to do so? Please like check your ego, pretend you are not this person. Will they continue to do so if you go out of network? Four, what can we proactively do to make patients want to stay here? Can we start adding some of these concierge pieces or is it like, hey, when we go out of network, we add these concierge pieces. Can we get people more on membership plans? So when we go out of network, it doesn't hurt us as much because they're tethered to our practice already. I would be prepping and preparing you and this is what we do with our offices before they do it. Some offices still choose to go out of network and I say that's fine. But again, every choice has a consequence, whether positive or negative that you need to be aware of to make the best decisions. And I believe better insights, better knowledge result in better decisions. So if you need help going out of network, you're like, my gosh, these are things that I need help with. please reach out before you do it. Hello@TheDentalATeam.com. This is how we're able to help you. This is how we're able to just make sure that you've thought through all the pieces and then whatever path is best for you, we're able to guide you through it. And if you've already decided to go out and now we're kind like, shoot, I don't have all these things in place. Great. This is what we do. So reach out. Hello@TheDentalATeam.com. This is what we specialize in. This is what we're experts in and you can choose. It's like, it's a choose your own adventure. Just make sure you know what the ending looks like for either opportunity so you choose the best decision for you, your practice, and your patients. And as always, thanks for listening, and I'll catch you next time on the Dental A Team
Join Chad Hyams and Bob Stewart as they sit down with Mark Roberge, former sales leader at HubSpot and author of "The Science of Scaling." Delve into the nuances of effective selling, understanding customer value, and the art of scaling businesses using data-driven strategies. Roberge shares insights on the importance of customer retention metrics, social selling, and the evolving landscape of tech startups. Perfect for entrepreneurs eager to refine their approach and maximize growth while maintaining meaningful customer relations. Discover actionable strategies in sales and scaling, blended with personal insights on mental health. ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network 00:00 Navigating Work Events, Disneyland, and Guest Introductions 04:28 Teaching Sales and Entrepreneurship at Harvard Business School 09:21 The Evolution and Strategy of Effective Social Selling 14:01 Identifying Retention Indicators for Business Growth 20:15 Scaling Businesses Through Strategic Growth and Profitability 23:51 Discovering Unique Value Through Customer Interaction and Feedback 30:51 Mental Health Advocacy Through Book Proceeds and Tech Evolution 34:48 Avoiding Common Pitfalls When Scaling a Business
Shared Practices | Your Dental Roadmap to Practice Ownership | Custom Made for the New Dentist
Transitioning from a clinician to a CEO requires a fundamental shift in how you view your bank account. In this episode of Ask George, Dr. George Hariri reveals the "survival guide" for mastering dental practice profitability. If you've ever felt the frustration of a packed schedule and high production that never seems to translate into a growing bank balance, you are likely missing the "Moneyball" discipline required for true dental business ownership. George shares his personal journey from a revenue-only focus to becoming a disciplined CFO, providing the roadmap for every future owner to follow.The core of dental practice profitability lies in understanding three financial pillars: the Income Statement, the Balance Sheet, and the Cash Flow Statement. George explains why your practice management software might lie to you about your revenue and how to reconcile bank deposits with collections. By mastering financial management for dentists, you can stop guessing and start leading. This episode breaks down the "one month break-even" liquidity rule, ensuring you have enough cash on hand to weather the volatility of dental practice management without the stress of payroll cycles or credit card bills.For those looking to scale, George explores dental growth strategies that prioritize cash-on-cash returns over "paper wealth." He discusses how to utilize a quarterly distribution schedule to accumulate cash before deciding whether to reinvest in the practice or take a personal draw. This approach to sustainable dental practice growth ensures that every dollar you spend—whether on a new operatory, marketing, or coaching—acts as a soldier sent out to bring more soldiers back.Don't let your practice be a high-revenue trap. Learn the dental business strategies that separate struggling associates from wealthy owners. By focusing on dental practice profitability through the lens of cash flow and disciplined reinvestment, you can build a business that generates consistent, predictable wealth.Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.