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As retail continues to evolve at the intersection of technology and human connection, Jason Johnson, CIO of Sweetwater Sound, offers a compelling perspective on what it means to lead with both innovation and heart. On this episode of “Retail Gets Real,” Johnson discusses how Sweetwater has grown into one of the most distinctive retailers in the industry by treating technology not as a back-office function, but as a core driver of growth — especially with its team of more than 700 commissioned sales engineers building off the founder's core mission of deeply personal service(00:00:00) Inside Sweetwater's rock ‘n' roll retail model(00:04:46) From Navy service to CIO leadership(00:11:10) Innovating at scale with AI and education(00:16:30) Bringing the in-store experience online(00:19:40) Leading with radical transparency and trust(00:23:12) Building a culture where people truly thrive(00:26:34) The future of retail in an AI-powered worldThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• Visit sweetwater.com • Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 392: How Warby Parker is redefining retail and customer experience• 364: How BJ's Wholesale Club leverages AI to serve its customers
In this episode of Growth Think Tank, I chat with Peter, the CEO of Your Your Money Line, about People First Leadership and its role in enhancing organizational success. We discuss the vital link between employee well-being and performance, highlighting financial health as a key stress reducer. Peter emphasizes the importance of empathy, accountability, and open communication in fostering a supportive team culture, leading to improved collaboration and reduced turnover. Our conversation reveals that prioritizing people is both a moral and strategic necessity for sustainable growth in businesses. Episode Highlights & Time Stamps 4:08 The Importance of Financial Well-being 6:25 Defining People First Leadership 7:47 Building a People First Culture 12:10 Values That Shape Leadership 16:02 Challenges in Implementing Leadership Values 22:22 The Impact on Bottom Line Key Takeaways ➤
We check in with Joe Zuk, an insuretech guru with private equity firm Altamont Capital Partners. It's an “exciting” time to evaluate new and established firms, he says. … Read More » The post Underwrite People First and Foremost appeared first on Insurance Journal TV.
We check in with Joe Zuk, an insuretech guru with private equity firm Altamont Capital Partners. It's an “exciting” time to evaluate new and established firms, he says. … Read More » The post Underwrite People First and Foremost appeared first on Insurance Journal TV.
People First Podcast I Western and Central Africa I World Bank Group
Dans cet épisode, nous explorons le rôle clé du numérique dans le développement de l'Afrique. Face aux défis et aux progrès notables mis en avant lors du Sommet régional sur la transformation numérique en Afrique de l'Ouest et du Centre, qui s'est tenu en novembre 2025, nous examinons comment faire de la technologie un levier pour l'inclusion socio‑économique.Au micro, trois visages de l'innovation africaine, Lamine Barro de la Côte d'Ivoire, Fatou Kiné Diop du Sénégal et Max Agueh du Bénin, œuvrent à simplifier le quotidien des jeunes et des femmes d'affaires. De la data et de l'IA pour l'éducation et l'emploi à la modernisation des tontines, en passant par l'orientation, la formation et l'insertion professionnelles, leurs projets portent une vision commune: celle d'une Afrique numérique pour tous.Le podcast People First est disponible en ligne, sur Spotify et sur Apple Podcasts. Pour ne rien manquer, abonnez‑vous et n'oubliez pas de noter et de commenter cet épisode.Séquences00:00 Introduction01:26 Portraits de Lamine (Etudesk), Fatou (E‑Tontine), et Max (Esseyi)03:35 Leur rencontre avec le numérique06:36 Les compétences numériques essentielles pour les jeunes08:23 L'inclusion pour une Afrique numérique idéale en 203510:46 ConclusionÀ propos du People First Podcast:People First Podcast vient apporter un éclairage humain et concret sur les thématiques de développement spécifiques aux habitants d'Afrique de l'Ouest et du centre, et sur la contribution de la Banque mondiale. People First Podcast, pour un développement durable et inclusif !À propos du Groupe de la Banque mondiale:Le Groupe de la Banque mondiale est l'une des plus importantes sources de financement et de connaissances au monde pour les pays à faible revenu. Ses cinq institutions partagent l'engagement de réduire la pauvreté, d'accroître la prospérité partagée et de promouvoir le développement durable.
Amy Morin, host of the Maximize Business Podcast, and Jonathan Reynolds, the CEO of Titus Talent Strategies, star in the recent MBV Podcast release, 'The "People First" Philosophy: Boosting Value with Trust and Honesty - Part One (#271).' Their discussion focuses on building long-term sustainable value in businesses through the lens of human capital. This episode is the first of a two-part release. Don't miss next Friday's release! Tune in weekly to hear more from Mastery Partners and to receive relevant key content on your journey to maximizing your business value!GET THE BOOKS: Start with Maximizing Business Value by Tom BronsonLearn More about Amy Morin Amy Morin is an accomplished entrepreneur and Business Growth Coach who brings exceptional value to your network. She has an impressive background as a Certified EOS Implementer®, Outgrow Sales Advisor, and Certified Exit Planning Advisor®. What makes Amy truly remarkable is her real-world success. She co-founded and scaled a company from zero to $40 million in revenue across multiple states before executing a successful exit. Later, she purchased a struggling Montana fly-fishing resort, implemented effective systems and accountability measures, and transformed it into a profitable enterprise that she also successfully exited. Learn More about Jonathan ReynoldsJonathan Reynolds is a Visionary, entrepreneur, and game-changer who has led Titus Talent to the Inc 5000 list for SIX consecutive years. He brings nearly 20 years of experience in the recruiting industry to the table and is committed to equipping organizations with unique approaches to better understand their people, foster alignment, and create optimum performance among team members. Jonathan's passion and thought leadership shine through in the Talent Talks Podcast, an incredible resource that provides practical strategies and innovative ideas, centered around his people-first philosophy.Jonathan is a champion of generosity, and he has a never-ending commitment to creating a lasting impact in the lives of our people, partners, and the world. Last but certainly not least, Jonathan is a bestselling author of Right Seats, Right People: A Leader's Guide to Hiring and Developing Top Talent.Mastery Partners Elevating Businesses to Achieve The Business Owner's Dream Exit The unfortunate reality is that for every business that comes on the market (for whatever reason), only 17% of them achieve a successful exit. You read that right. 83% of attempted business transitions never reach the closing table. Mastery Partners is on a mission to change that. We ELEVATE businesses to achieve maximum value and reach that dream exit. Our objectives are simple - understand where the business is today, identify opportunities for dramatic improvement, and offer solutions to enhance the business, making it more marketable and valuable. And that all starts with understanding the business owner's definition of his or her dream exit. Mastery has developed a 4-Step Process to help business owners achieve their dreams. STEP 1: Transition Readiness Assessment STEP 2: Roadmap for Value Acceleration STEP 3: Relentless Execution STEP 4: Decision: Now that desired results are achieved, the business is ready for the next step in the journey! CONNECT WITH MASTERY PARTNERS TO LEARN MORELinkedInWebsite© 2025 Mastery Partners, LLC.
AI is not the boogeyman. It is not a magic fix either. In this episode of The Art of Cybersecurity, Cheri Hotman sits down with Erica Shoemate (former FBI and U.S. intelligence community, now working across tech policy, trust and safety, and AI literacy) to talk about what most AI conversations miss: the human stakes.They dig into why “we passed the audit” is not the same as being secure, why integrity has to show up in daily decisions and not just on a values page, and how companies can adopt AI without sacrificing governance. Erica shares a practical example of using internal GenAI to speed up regulatory readiness and control mapping while keeping human review and accountability front and center. The takeaway is simple. Use AI to reduce friction and busywork, so people can focus on judgment, risk, and critical thinking.
In this episode of Success Leaves Clues, Robin Bailey and Al McDonald sit down with senior HR and People & Culture leader Dunja Vujovic for a candid conversation about what “people first leadership” actually means, and why most organizations get it wrong. Dunja shares why simply declaring your company “people first” is not enough, and how values must show up in real decisions, especially when budgets tighten and pressure rises. She explains why her team shifted from saying “people first” to “do right by people,” and how that subtle change drives clearer accountability, stronger performance conversations, and healthier cultures. The conversation explores vulnerable leadership, why leaders do not need to have all the answers, and how raising your hand first to admit mistakes builds real trust. Dunja challenges traditional leadership models that reward ego and certainty, and instead advocates for hiring people smarter than you, investing in middle management, and normalizing hard conversations early. Robin and Al also unpack how leadership expectations have evolved, why assumption is the enemy of communication, and how culture either lives in daily behavior or dies on the office wall. This episode is a practical and grounded guide to culture transformation, accountability, and building a workplace where people thrive without lowering performance standards. You'll hear about: What “people first leadership” really means in practice Why cutting benefits first is a cultural red flag The difference between “people first” and “do right by people” Why accountability and hard conversations are part of empowerment Vulnerable leadership and admitting mistakes as a strength Hiring people smarter than you and overcoming leadership ego Why middle management is where strategy lives or dies How values must be operationalized, not just displayed Assumption as the biggest communication breakdown in leadership Creating psychological safety without lowering standards We talk about: 00:00 Introduction and welcome 01:00 What “thought leadership” really means in practice 03:00 Vulnerability versus traditional leadership models 05:00 Testing whether a company is truly people first 06:30 What happens when budgets tighten 08:30 Why benefits matter to employee performance and focus 11:00 Accountability inside people first cultures 12:30 Why values often fail in organizations 14:00 The values bootcamp and operationalizing culture 17:00 Assumptions as the enemy of leadership clarity 18:00 Generational shifts and communication challenges 20:00 Redefining leadership expectations 23:00 Admitting mistakes and building trust 26:00 Hiring people smarter than you 28:00 Why middle management is critical to culture 30:00 Planting trees for future generations of leaders Connect with Dunja LinkedIn: https://www.linkedin.com/in/dvujovic/ Website: https://dunjavujovic.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode, Praneetha Elugunti of Mayo Clinic explores how health care leaders can balance innovation with human-centered care. She shares insights on leveraging AI responsibly, investing in workforce development, and creating connected, personalized care experiences across physical, digital, and virtual environments.
In this episode, Praneetha Elugunti of Mayo Clinic explores how health care leaders can balance innovation with human-centered care. She shares insights on leveraging AI responsibly, investing in workforce development, and creating connected, personalized care experiences across physical, digital, and virtual environments.
In this episode of Thriving in Intersectionality, Dr. Lola Adeyemo sits down with Oksana Lukash, Chief People Officer, business owner, and leadership advisor with more than 20 years of experience helping teams scale, navigate chaos, and build cultures where people can thrive. Oksana shares her powerful journey as an immigrant who grew up during the fall of the Soviet Union, spent formative years separated from her mother, and later rebuilt her life in the United States. She also speaks candidly about becoming a teen mom, navigating divorce and blended family life, and how those lived experiences shaped her approach to leadership. Together, Lola and Oksana explore what it means to lead with humanity, build cultures that last, and grow your career through value — not just time in role. In This Episode, We Discuss: Oksana's immigration story and how resilience shaped her leadership style Becoming a teen mom and navigating career growth simultaneously The pivotal manager who gave her a chance — and why mentorship matters Why career growth is about impact and value, not tenure How to build your voice beyond your employer's brand Treating people the way they need to be treated Why culture is difficult to replicate — and why it matters more than ever Practical advice for professionals looking to advance in today's workplace About Our Guest Oksana Lukash is a Chief People Officer, business owner, and leadership advisor who's spent 20+ years helping teams scale, survive chaos, and actually enjoy working together. She blends strategy with psychology, candor with compassion, and believes culture is the only real competitive advantage. When she's not building high-performing teams, she's challenging leaders to think bigger, speak up, and stop settling for mediocrity. Connect with Oksana Website: https://oksanalukash.comLinkedIn: https://www.linkedin.com/in/ksusha45/Business: People, Culture, You, LLC Connect with Lola Dr. Lola Adeyemo is the CEO of EQI Mindset and founder of Immigrants in Corporate. She partners with organizations to build cultures of belonging through ERGs, strategy, and storytelling. Website: https://www.drlola-adeyemo.comCommunity: https://www.immigrantsincorporate.orgLinkedIn: https://www.linkedin.com/in/drlolaadeyemo/
What if your AI tools were more like teammates than tech? AI isn't coming for your job, it's coming to take the busywork off your plate. Jason and Nikki crack open how the PeopleForward Network team is weaving AI into their daily workflows without ditching what makes them... them. From using ChatGPT for parenting convos to building sales proposals, onboarding guides, and culture content, they're showing how AI can augment your team, not replace it. Expect lightbulb moments and a roadmap for using AI to go further faster while keeping your values and people at the center
What if the future of leadership isn't about choosing between people or technology, but learning how to lead both with intention? In this episode, you'll hear from Gena Hoxha, PhD, Chief People & AI Officer at Ignitium, who is helping organizations embrace AI in a way that strengthens—not replaces—the human side of work. You'll discover how Gena's own leadership journey shaped her belief that AI transformation must be human-first, grounded in trust, clarity, and shared values. She explains what AI leadership really looks like in practice, how leaders can address fear and uncertainty with honesty, and why developing human skills like emotional intelligence and strategic thinking is more important than ever as AI becomes part of everyday work. Gena is an organizational strategist and leadership expert focused on shaping a future where AI doesn't just automate what we do, but elevates who we become. Her work is grounded in a simple belief: AI is here to stay, and if we want it to benefit humanity, we have to design for it on purpose. Originally from Albania and now based in San Francisco, Gena has built her career at the intersection of leadership, transformation, and technology. Her work at Ignitium ensures that AI is implemented responsibly and strategically, while empowering people to stay skilled, connected, and inspired. You'll discover:What it truly means to lead AI with foresight, not fearHow to connect AI initiatives to your organization's valuesWhy transparency builds trust during AI transformationThe human skills leaders must strengthen alongside AIHow proactive leadership can shape your career pathLearn more about Gena Hoxha, PhD on LinkedIn. Check out all the episodesLeave a review on Apple PodcastsConnect with Meredith on LinkedIn
People don't trust brands. They trust people—and that changes how modern brand stories should be told.In this episode of Content Amplified, host Ben Ard sits down with Beka Wueste, Director of Brand and Marketing at Integrated Data Services, to unpack why people-centered storytelling consistently outperforms brand-first messaging. Drawing from her experience across government contracting, technology, nonprofits, and academia, Beka explains why “people content is brand content”—and how marketers can use it to build visibility, trust, and long-term relevance without chasing short-term wins.This conversation is practical, honest, and grounded in real examples—from veteran spotlights to intern capstones to customer-adjacent storytelling that actually resonates.What you'll learn in this episode:Why people-centered content earns trust faster than brand claimsHow employee visibility increases brand awareness organicallyWhat metrics matter when content isn't built to convert immediatelyHow to balance long-term brand storytelling with short-term performance pressureReal examples of people-first campaigns that drove engagement without sellingWhy reviews, testimonials, and human stories shape decisions more than messagingGuest Bio: Beka WuesteBeka Wueste is the Director of Brand and Marketing at Integrated Data Services (IDS), a government consulting firm supporting Department of Defense and federal civilian customers. With an academic background in art history and digital studies, Beka brings a multidisciplinary approach to brand strategy, blending storytelling, design, and marketing operations.Over the course of her career, she has led brand and content initiatives across nonprofits, foundations, technology firms, and government contractors. Her work consistently centers on people—employees, customers, students, and veterans—as the clearest expression of a brand's value.Beka is also a published author and artist, bringing a creative lens to highly complex and regulated industries.Connect with Beka:LinkedIn: https://www.linkedin.com/in/beka-wueste/Integrated Data Services: https://www.get-integrated.com/Text us what you think about this episode!
Ce lundi 9 février, la colère des entreprises françaises qui sont soumises à une pression fiscale élevée suite à l'application du nouveau budget 2026 a été abordée par Ludovic Desautez, directeur délégué de la rédaction de La Tribune, Patrick Bertrand, directeur général des opérations d'Holnest, et Denis Payre, président de Nature & People First, dans l'émission Les Experts, présentée par Raphaël Legendre sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.
Ce lundi 9 février, la dépréciation des actifs de Stellantis, qui a entraîné une chute de son cours, ainsi que le succès de BYD sur le marché européen, ont été abordés par Ludovic Desautez, directeur délégué de la rédaction de La Tribune, Patrick Bertrand, directeur général des opérations d'Holnest, et Denis Payre, président de Nature & People First, dans l'émission Les Experts, présentée par Raphaël Legendre sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.
Ce lundi 9 février, Raphaël Legendre a reçu Ludovic Desautez, directeur délégué de la rédaction de La Tribune, Patrick Bertrand, directeur général des opérations d'Holnest, et Denis Payre, président de Nature & People First, dans l'émission Les Experts sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.
People-First Lessons and Leadership with Chris McAlpine by Campus Rec Magazine
Investor Fuel Real Estate Investing Mastermind - Audio Version
In this episode of the Real Estate Pros podcast, host Micah Johnson welcomes Mario Brown, a seasoned investor in the multifamily real estate sector, particularly focusing on naturally occurring affordable housing (NOAA) in the Carolinas. Mario shares his journey into real estate, which began with a sales role at a home builder and evolved into a passion for community-focused housing solutions. He emphasizes the importance of aligning professional skills with community needs, leading to innovative approaches in property management and resident engagement. Mario discusses the operational challenges he faced and how they inspired him to create businesses that not only manage properties but also enhance the living experiences of residents. Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind: Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply Investor Machine Marketing Partnership: Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com Coaching with Mike Hambright: Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform! Register here: https://myinvestorinsurance.com/ New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club —--------------------
What is “greenwashing” - and how can businesses avoid it? And what does it take to build a future-ready, people-first workplace culture? In this episode, Elio D’Amato, founder of EnviroInvest, explains what greenwashing is, why it matters, and why regulators are cracking down. He outlines the risks for business leaders and shares practical guidance on communicating environmental claims clearly, credibly and legally. Next, leadership expert Mirjana Boznovska, founder and CEO of One Beyond Success, shares insights from her book Future of Work: A Blueprint, explaining why people-first cultures, sustainable leadership and intrinsic motivation are now business imperatives. Mirjana also shares her thoughts on what the next decade of work looks like for businesses and leaders alike. Business Essentials is produced by: SoundCartelsoundcartel.com.au+61 3 9882 8333See omnystudio.com/listener for privacy information.
In this episode of the SLO County Real Estate Podcast, Hal Sweasey and the Team Sweasey crew sit down with Equity Union leadership to talk about why the brokerage is one of the fastest-growing real estate companies in California — without mergers or acquisitions. Guests include: Dan Stueve, Senior Vice President & General Manager, Equity Union Lindsay Gonyea, Director of Client Services, Equity Union Together, they explore what “organic growth” really means, why people-first support matters, and how strong internal systems directly benefit buyers, sellers, and agents alike. ⏱️ Episode Highlights Why Team Sweasey decided to move brokerages What “organic growth” actually means in real estate The role of coaching, support, and white-glove service How Equity Union supports agents without nickel-and-diming Why culture still beats tech-only brokerages How better agent support leads to better client experiences
This is the thirty-seventh episode in the Crypto Hipster's Curtain Calls Series, which includes 3–4-minute clips from Seasons 6-8. This compilation draws upon my conversations with:Casey Grooms, co-founder @ Soulbound (8/13/2024, Season 7)Ryan Davis, founder @ People First (6/3/2025, Season 8)Kelsey McGuire, Chief Growth Officer @ Shardeum (5/25/2024, Season 7)Jaime Schwarz, founder @ MRKD (4/4/2024, Season 8)
professorjrod@gmail.comData protection didn't fail because encryption was weak; it faltered when trust was broken. In this episode of Technology Tap: CompTIA Study Guide, we explore how scattered systems, third-party vendors, and cloud replication complicate the question, “Where is our data right now?” We discuss why the true solution starts with people, not just technology. Whether you're a professor leading a study group, an IT professional preparing for your CompTIA exam, or anyone invested in IT skills development, this episode offers a practical map to not just pass tech exams but to uphold your promises in data security. Tune in for expert insights on technology education and effective tech exam prep strategies.We break down the crucial difference between data types and classifications, showing why labels don't override laws and how sensitivity should drive controls. You'll hear how data inventories, retention policies, and deletion-by-default strategies reduce both breach blast radius and legal exposure. We get specific about data states—at rest, in motion, in use—and the matching controls that actually hold up under pressure. Then we confront data sovereignty: how cross‑region replicas can quietly violate GDPR and how region‑restricted storage, geofencing, and vendor due diligence keep you on the right side of the border and the law.Privacy takes center stage as we clarify the roles of data subject, controller, and processor, and why documentation beats intention when regulators come calling. We outline what changes when a privacy breach occurs: tight timelines, mandated notifications, and the high cost of silence. Finally, we center the human layer with policies that guide behavior—acceptable use, social media, BYOD, clean desk—and an awareness training lifecycle that adapts to roles and evolving threats. Phishing drills, password hygiene, insider threat cues, and speak‑up culture turn security from slides into habits that stick.If this helped you think differently about compliance, data governance, and human risk, follow the show, share it with a teammate, and leave a quick review telling us which control you'll strengthen first. Your feedback helps more listeners protect what matters most.Support the showArt By Sarah/DesmondMusic by Joakim KarudLittle chacha ProductionsJuan Rodriguez can be reached atTikTok @ProfessorJrodProfessorJRod@gmail.com@Prof_JRodInstagram ProfessorJRod
What does quality care really look like—and how does Waves make sure it's happening every day? On this episode of Waves of Awareness, the hosts sit down with Waves' Quality Assurance Advisor for a behind-the-scenes look at how quality assurance supports meaningful, person-centered services for individuals with intellectual and developmental disabilities. From what goes into evaluating programs to why quality matters beyond the paperwork, this conversation sheds light on the systems—and heart—behind great care. You'll also hear about exciting ways Waves is continuing to strengthen quality across its programs. Recorded live in Fairview, this episode brings high energy and plenty of personality. Waves CEO Staci Davis is joined by co-hosts Adam, Jimmy, and Stephanie from the Fairview Day Program, who share what they're looking forward to in 2026, reflect on recent holiday highlights, and add their own insights (and laughs) along the way. Thoughtful, fast-moving, and full of genuine moments, this episode blends real talk, big-picture vision, and plenty of fun. If you're curious about how quality care comes to life at Waves—or just want an engaging, feel-good listen—this one's for you.
What if putting people first wasn't just the right thing to do—but the smartest business strategy? In this episode of the Flourishing Edge Podcast, Ashish Kothari sits down with David Hughes of BCR Engineering to explore how trust, relationships, and human-centered leadership create thriving teams, resilient cultures, and long-term performance.Key Topics CoveredWhy people-first leadership drives sustainable profit and performanceHow true and honest relationships build trust with employees and clientsMoving from annual performance reviews to developmental check-insCreating psychological safety and distributed leadershipSupporting employee growth, well-being, and individual “genius”Navigating crises with strong culture and deep relationshipsPractical examples of human-centered workplace practices that workDavid Hughes is a leader at BCR Engineering, a company known for prioritizing employee well-being, trust, and long-term relationships as the foundation of success.
Retail is an industry built on people, emotion and constant reinvention, and few leaders embody that reality more fully than Ulta Beauty President and CEO Kecia Steelman. In this episode of Retail Gets Real recorded live from NRF 2026: Retail's Big Show in New York City, Steelman explores her remarkable career journey, leadership philosophy and how she's guiding the nation's largest specialty beauty retailer through one of the most transformative moments in retail history.(00:00:00) From the sales floor to the CEO seat(00:05:48) How retail creates opportunity at every level(00:09:14) Why beauty retail is about emotion, not just products(00:12:52) Why the future of retail has no finish line(00:16:24) How culture drives performance at Ulta Beauty(00:19:28) How Ulta Beauty localizes a global brand(00:22:14) What retail needs more (and less) of right nowThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 380: How Vera Bradley transformed a legacy brand• 376: How Target's consumer-first strategy drives success
Healthcare is undergoing profound transformation, and few leaders have had a closer view of that evolution than Kelly Hancock, Executive Vice President, Chief Caregiver Officer and Chief Administrative Officer at Cleveland Clinic. With more than 30 years of experience—from bedside nursing to executive leadership—Kelly reflects on the moments that shaped her purpose and the mission-driven culture she champions today. In this episode, Kelly unpacks the most critical issues impacting healthcare right now: workforce shortages, caregiver burnout, retention, resilience, and the shifting expectations of today's clinical workforce. She highlights innovative programs like peer support networks, holistic wellbeing initiatives, and apprenticeship pathways that are redefining how health systems attract, support, and grow talent. Looking ahead, Kelly explores the role of emerging technologies—including AI, predictive analytics, and clinical command centers—in enhancing operations while preserving human-centered care. Her insights offer a clear, grounded vision for what the future of caregiving should look like—and how leaders can build stronger, more connected teams in a rapidly changing healthcare landscape.
Heath Alloway, growth partner at Sorren, returns to The Unique CPA on Episode 248 for a dynamic conversation with Randy about the evolving landscape of accounting firms and the power of intentional culture. Heath shares the story behind Soren's formation, a merger of thirteen firms driven by a vision for people-first leadership and meaningful growth. Although heavily focused on business development in his own role, Heath's focus here is on how advisory, leadership retreats, and an "attitude of gratitude" can sustainably transform both firms and individuals. Reflecting on the profession's capacity to give back more than you put into it, Heath and Randy mull over the challenges of integrating distinct cultures as well as the importance of vulnerability and connection, with their unifying trait being a genuine passion for helping others thrive in accounting and beyond. Get the full show notes and more resources at TheUniqueCPA.com
The skilled trades are undergoing a shift as experienced workers retire faster than new talent enters the field. According to the U.S. Bureau of Labor Statistics, demand for HVAC technicians is projected to grow 8% by 2034. That's much faster than average — and shows the urgency of attracting and keeping new talent. While technology continues to improve HVAC efficiency, the industry's real strength still lies with its people. To truly build a sustainable future, industry leaders emphasize a people-first approach that values mentorship, technical mastery, and human connection.So, how do leaders in the trades build strong teams in an era of change? And what does it take to mentor the next generation of technicians?This episode of Straight Outta Crumpton, hosted by Greg Crumpton, dives into that very question with Seamus Wharry, President of Art Blake Refrigeration in the Greater Toronto Area. Seamus shares his journey from apprentice to business owner, reflecting on how mentorship and compassion laid the foundation for his company's success. He also explores how technology can support — rather than replace — human connection in the trades.Key Takeaways from the Conversation…Leadership from the Ground Up: Seamus began his career as an apprentice at Art Blake Refrigeration before taking ownership. His story shows how hands-on experience and humility form the backbone of great leadership.The People Factor: Seamus underscores the importance of technical excellence and continuous learning, but both he and Greg agree that HVAC is ultimately a people business built on empathy, communication, and mentorship.Preparing for the Future: They also explore how small, values-driven companies can use innovations like remote monitoring and smarter service models to improve efficiency while maintaining a people-first focus.Seamus Wharry is the President of ABR, a commercial and industrial HVAC company serving the Greater Toronto Area. With more than 26 years in the industry, he began as an apprentice and became a licensed refrigeration mechanic before taking over the business. Seamus is deeply committed to mentorship, leadership development, and creating a people-first company culture grounded in integrity and care.
People First, AI in the MiddleIn this snippet, Andy Hood, Vice President of Emerging Technologies at WPP, shares what AI looks like inside one of the world's largest creative organizations.At WPP, teams across creative and media agencies now have equal, safe access to generative AI through WPP Open, a shared platform bringing major AI models into one interface.But Andy is clear:
Welcome to the Shift with Elena Agar Podcast! In this episode, Elena sits down with Tamika L. Mason—a dynamic leader in the HR and talent consulting space—to talk all things career pivot, entrepreneurship, and the evolving world of people strategy. Tamika shares her journey from aspiring engineer to bank manager, nonprofit leader, and ultimately founder of her own talent consulting firm. Together, Elena and Tamika discuss the realities of shifting careers, the leap of faith that comes with starting your own business, and why people-centered organizations are set up to thrive—even in uncertain markets.From navigating the challenges of middle management to the impact of AI and technology on HR, this conversation dives deep into how organizations can truly support their teams and adapt for the future. Whether you're thinking about making a bold move in your own career, or you just want practical advice on building strong, values-aligned workplaces, this episode is full of insider insights and actionable takeaways. Grab your headphones and let's get inspired to shift—together!Time stamps:00:00 From Banking to HR Passion09:49 "Choosing Independence to Build"11:48 People-Focused Leadership Strategies16:35 Challenges in Growing People Management18:57 Employee Feedback and Connection Gaps24:22 Clients Navigating AI Adoption27:34 "Corporate Adaptation vs Startup Pace"30:50 Navigating Market Uncertainty34:00 "Scrappy Team, AI Focus"35:56 Empowering Young EntrepreneursConnect with Tamika on LinkedIn: https://www.linkedin.com/in/tamikalmason/Website: https://buildingformission.com/Invite Tamika to Speak: https://buildingformission.com/speaker/ Follow Elena: LinkedIn: https://www.linkedin.com/in/elenaagaragimova/Instagram: https://www.instagram.com/elenaagaragimova/Website: https://elenaagar.com/Listen on:Apple: https://podcasts.apple.com/us/podcast/shift-with-elena-agar/id1530850914Spotify: https://open.spotify.com/show/5UKh6dWcuQwJlmAOqD8wijIf you like this video, please like, subscribe, comment, and share! Your support is extremely valued! #careercoaching #careertips #careerresilience #futureofwork #careerstrategy
We are just weeks away from opening my new IMPACT-X Performance facility in San Diego, CA. And one of the most important things from the start is creating an amazing culture. We did it at Fitness Quest 10. And we'll do it again. In today's episode of the IMPACT SHOW podcast, I'm going ALL-IN on why culture is the ultimate performance advantage—and why it will always outperform strategy, systems, or talent alone. This isn't theory or buzzwords. This is real-time leadership straight from the trenches as we prepare to open IXP-San Diego from the ground up (literally!). I'm sharing exactly what it takes to build a world-class culture from Day One, the mistakes that leaders sometimes make that can quietly destroy an organization, and the non-negotiable standards that high-performing teams must live by every single day to build, grow, and sustain an iconic culture. If you're a leader, coach, gym owner, or business owner who wants stronger teams, deeper loyalty, and an even more long-lasting impact—this episode is for YOU. Here are just a few things you'll learn in Episode 463: Why culture always beats strategy (and determines whether plans live or die). The biggest leadership mistakes that can silently destroy culture. Why you don't get the culture you want—you get the culture you lead and tolerate Real examples from world-class brands like Ritz-Carlton, Nordstrom, Chick-fil-A, Disney, Amazon, and more… How to define and live out a clear brand promise. The IMPACT-X Performance Culture Standards, including these 5 credos: o Be the Light – bringing energy, belief, and encouragement into every interaction o People First, Always – seeing the person before the protocol o Own the Experience – if it happens in our building, it's our responsibility o Energy Is a Skill – we don't wait for it, we choose it o Excellence Is the Baseline – good is never good enough o Leave a Legacy – every interaction is a chance to change a life 3-critical culture rules every leader must enforce: Why one wrong hire with the wrong energy can undo years of great work…and how to prevent it through our proven hiring process. Why it is that two organizations that have the same strategy, the same talent, and even the same resources—one can thrive and excel…while the other slowly falls apart and dies. How culture compounds—for better or worse. Get it RIGHT from the start! Remember my friends, culture is not a mission statement hanging on a wall or a list of values buried on a website. It's not what you say when things are easy or when business is booming. Culture is revealed under pressure. It shows up in how your team treats each other when no one is watching, how they respond when things go wrong, and how your clients and members feel the moment they walk through the door—and the moment they leave. Culture doesn't improve just because time passes or systems change. It improves when leadership improves. You don't get the culture you hope for or wish for—you get the culture you lead, model, and tolerate every single day. So here's the challenge. Don't wait until energy drops, turnover rises, or cracks start to show before you address culture. Start now. Take a hard look at the standards you're enforcing, the behaviors you're allowing, and the energy you're bringing into every room you walk into. Have the conversations you've been avoiding. Reinforce the standards that matter most. And remember—culture starts with you. If this episode spoke to you, share it with your team, talk about it in your next meeting, and commit to building a culture that's intentional, aligned, and world-class. Because when you lead culture the right way, everything else—performance, loyalty, and impact—follows. Please do me a favor and do 1 (or all 3) of the following things: 1. Please forward this episode to a friend, colleague, or family member whom it might benefit. 2. If you have a newsletter or put out emails to your Community, please consider putting a link to this episode if it would serve them also. 3. Please screenshot this episode, share it to your IG stories or on your Facebook, and tag me: IG: @ToddDurkin FB: @ToddDurkinIXP @ImpactXSanDiego #WorldClassCulture #CultureIsKing To RECEIVE the latest updates, announcements, specials, and all the happenings around IMPACT-X Performance, you can opt-in at www.impactXsandiego.com. JOBS AVAILABLE Now at IMPACT-X Performance (SAN DIEGO)!! (If you apply for any of the positions, please share in the Subject Line what role you are applying to): Personal Trainer/Coach Positions. While we are not opening until February 2026, we are currently accepting applications as we prepare to Build a World-Class Team of Trainers starting in January 2026. If you are trainer/S&C coach who is looking for a great opportunity to change lives in San Diego, CA, now is your opportunity to be part of our team. I will be personally leading this group of coaches who will serve in both personal training AND large-group training roles. More Details / Apply Now Here! Stretch Therapists. We will have our signature hands-on "IMPACT Stretch Flow" sessions complimenting our training & recovery services. If you are already certified in FST or other stretch therapy (or you're a coach who wants to learn hands-on manual stretching of our clients/members), APPLY TODAY Massage Therapists. Massage therapy has been part of my fitness offerings since Day 1 over 25-years ago. And it's only MORE important now. We WILL have incredible Massage Therapy available at IXP-San Diego and we are exciting to share the power of touch. APPLY TODAY Directors of First Impressions. We love our "Directors of First Impressions" as they play a crucial role in setting the culture and offering extreme positivity, encouragement, and support to our clients/members. If you feel you could be a great addition to our San Diego location, please apply. APPLY TODAY Visit this page to get all the information or to APPLY today… HERE!
Most training fails not because the storyboard is weak, but because the learning lands in an environment full of competing priorities and fuzzy signals. That's the tough-love truth James Gilchrist brings to our mic as we unpack how people-first design—and authentic leadership—turns content into real performance. James's winding path from actor and musician to L&D leader sharpened skills we often overlook: presence, narrative, and connection. Those talents power the “lightbulb moments” when knowledge becomes action, and they shape the way he builds programs that remove roadblocks and align teams.If the phrase people first, tools second resonates with you, this conversation will give you the language, tactics, and confidence to design for impact and lead with clarity. Enjoy the episode, and if it sparks ideas, share it with a colleague—and leave a review so others can find us. Want more? Connect with James on LinkedIn and tell us your biggest blocker to removing obstacles for your team.
People First Podcast I Western and Central Africa I World Bank Group
In this episode of People First Podcast, we explore how stronger education and training can power better jobs, highlighting why human capital is essential for growth and what's working to boost foundational learning. We also look at how digital skills, private sector partnerships, and innovative financing can help turn learning into earning.Our special guest, Luis Benveniste, Senior Advisor and Acting Global Director for Education and Skills at the World Bank, shares how countries are boosting foundational learning through partnerships and new financing models. From tackling learning poverty to building digital and job‑relevant skills, discover practical solutions shaping Africa's future.The People First podcast is available online, on Spotify, and on Apple Podcast. For more updates, follow us by subscribing, and don't forget to rate and comment on this episode.Sequences00:00 Introduction00:54 Education as infrastructure for good jobs01:57 Closing education gap in Sub-Saharan Africa05:58 Staying competitive with digital transformation and new skills07:24 Delivering impact and unlocking opportunities for young people09:55 ConclusionAbout People First PodcastPeople First Podcast provides a human angle to concrete development topics as they affect people in Western and Central Africa. It also features World Bank project and initiatives. Join us for a sustainable and inclusive development!About World Bank GroupThe World Bank Group is one of the world's largest sources of funding and knowledge for low-income countries. Its five institutions share a commitment to reducing poverty, increasing shared prosperity, and promoting sustainable development.
Real Estate Investor Dad Podcast ( Investing / Investment in Canada )
Brianne Mees, CEO of Tender Loving Empire, shares how a people-first background in psychology and social work shaped the culture of a retail brand built to champion artists, makers, and small businesses. Brianne walks through the company's growth from a scrappy early storefront to seven locations (including airport stores), the toughest leadership decisions during the pandemic, and why mission alignment is the anchor for hiring and culture. Brandon and Brianne also explore "regenerative retail," community investing through Wefunder, and how leaders can build a business that supports local economies without losing sight of sustainability and scale. Key Timestamps 00:00 What the show is about + sponsor message from Xenium HR 01:00 Introducing Brianne Mees and the Tender Loving Empire mission 03:00 Brianne's unconventional path: psychology, social work, and a people-first approach 04:40 Why Tender Loving Empire started as a "helping profession" for artists and makers 05:00 The business today: seven retail locations, hundreds of makers, and a record label 06:00 The early days: starting before major online platforms existed for creators 07:00 The turning point: moving locations, hiring the first employee, and shifting from hobby to sustainable business 08:40 How Brianne's psychology background supported hiring and leadership 09:20 Scaling a creative retail brand into airports without losing the "feel" 10:00 Becoming "Portland tour guides" and translating local culture for travelers 12:00 Leading through the pandemic: scrappiness, resilience, and hard choices 13:00 The toughest day: furloughing the team while keeping leadership in place 13:50 Post-pandemic momentum: new airport locations and +$3M in annual revenue 14:10 How they keep 65 employees aligned: mission fit and kindness 15:20 The "Empire" name origin and the heart of the brand 15:40 The impact: celebrating $20M returned to artists and makers 16:00 Vendor selection today: buying team, data-driven decisions, and mission alignment 17:00 The ripple effect: vendors who reinvest through sustainability and social impact 18:00 Geographic focus: Portland and the broader Pacific Northwest 19:00 Why music remains the heart and soul of the brand 19:10 Why Tender Loving Empire chose Wefunder and community investing 20:40 Why VC is not the right fit for a values-based retail brand 21:20 How their Wefunder raise works: $1.2M goal and a convertible note approach 23:00 Advice to her 2007 self: confidence, trusting instincts, and staying close to the core 25:00 Preparing leaders for the next growth phase: transparency and sharing the full vision 27:20 What keeps Brianne going on tough days: impact, community, and walking into the stores 28:50 "Regenerative retail" explained: supporting communities vs. extracting from them 29:50 A first step for leaders: rethink suppliers and where resources flow 30:30 AI and the creator economy: efficiency benefits vs. IP and compensation concerns 33:00 Founder advice: grit, tenacity, support systems, and learning along the way 33:40 Closing: how listeners can support Tender Loving Empire and invest (starting at $100) 34:00 Podcast disclaimer and wrap-up A QUICK GLIMPSE INTO OUR PODCAST Podcast: Transform Your Workplace, sponsored by Xenium HR Host: Brandon Laws In Brandon's own words: "The Transform Your Workplace podcast is your go-to source for the latest workplace trends, big ideas, and time-tested methods straight from the mouths of industry experts and respected thought-leaders." About Xenium HR Xenium HR is on a mission to transform workplaces by providing expert outsourced HR and payroll services for small and medium-sized businesses. With a people-first approach, Xenium helps organizations create thriving work environments where employees feel valued and supported. From navigating compliance to enhancing workplace culture, Xenium offers tailored solutions that empower growth and simplify HR. Whether managing employee relations, payroll processing, or implementing impactful training programs, Xenium is the trusted partner businesses rely on to elevate their workplace experience. Discover how Xenium can transform your workplace: Learn more [https://www.xeniumhr.com/] Connect with Brandon Laws: LinkedIn [https://www.linkedin.com/in/lawsbrandon] Instagram [https://www.instagram.com/lawsbrandon] About [https://xeniumhr.com/about-xenium/meet-the-team/brandon-laws] Connect with Xenium HR: Website [https://xeniumhr.com/] LinkedIn [https://www.linkedin.com/company/xenium-hr] Facebook [https://www.facebook.com/XeniumHR] Twitter [https://twitter.com/XeniumHR] Instagram [https://www.instagram.com/xeniumhr] YouTube [https://www.youtube.com/user/XeniumHR
Welcome back to RV Hour, the weekly RV lifestyle podcast hosted by Larry McNamara, CEO of Giant Recreation World. Each episode brings real RV advice, transparent buying insight, and exclusive deals—straight from one of Florida's most trusted RV dealerships. In Episode 133, Larry dives into what truly sets Giant Recreation World apart—and why thousands of RVers continue to choose GRW long after the sale. We also take a deep look at the VIP Camping Club and spotlight exclusive Hot List inventory you won't find anywhere else. ⭐ WHY GIANT RECREATION WORLD IS DIFFERENT Buying an RV isn't just about the rig—it's about the experience before, during, and after the sale. In this episode, Larry breaks down what makes GRW different from the typical RV dealer. Here are three key examples discussed: ✔️ No-Cost Lifetime Warranty All new and select pre-owned RVs come with a Lifetime Warranty at no cost to you, protecting your investment long after the paperwork is signed. ✔️ People-First, Long-Term Support GRW focuses on education, transparency, and service—not pressure. From walkthroughs to service follow-ups, the relationship doesn't end at delivery. ✔️ A Real RV Community Through events, campouts, and ongoing support, GRW builds a community of RVers—not just a customer list.
Homesteading is about so much more than chores, food, and checklists. In this episode, I'm joined by RuthAnn Zimmerman from Homesteading With the Zimmermans for a conversation that goes straight to the heart of what this lifestyle is really about: people.We talk about balancing hospitality with busy homestead life, raising children with a strong work ethic and character, and learning to trust God's economy when it comes to time, energy, and priorities. RuthAnn shares how she keeps emotional needs first in her family and why that simple shift brings so much peace to the home.If you've been feeling stretched thin, overwhelmed by the busyness, or wondering how to keep relationships from getting lost in the work, this episode is for you.
Ben Holbert is a mayor, award-winning journalist, and lifelong storyteller.With more than 30 years in media and four Emmy Awards, he offers a unique perspective on leadership, communication, and public service. As mayor of Woodmere Village, Ben brought in nearly $10 million in grants, launched innovative public safety programs, and earned a reputation for collaborative, people-first leadership. Ben is a graduate of Kent State University and is a proud member of Omega Psi Phi Fraternity Inc. Listen NOW to discover "The Surprising Payoff of People First Leadership"
Ce vendredi 9 janvier, le Mercosur et le choix du président Emmanuel Macron de voter contre le traité de libre-échange ont été abordés par Denis Payre, président de Nature & People First, Ludovic Desautez, directeur délégué de la rédaction de La Tribune, et Rayan Nezzar, professeur à Sciences Po, dans l'émission Les Experts, présentée par Raphaël Legendre sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.
Ce vendredi 9 janvier, le retour des discussions autour du budget de l'État pour l'année 2026 à l'Assemblée nationale, ainsi que les causes de la hausse du taux de défaillance des entreprises, ont été abordés par Denis Payre, président de Nature & People First, Ludovic Desautez, directeur délégué de la rédaction de La Tribune, et Rayan Nezzar, professeur à Sciences Po, dans l'émission Les Experts, présentée par Raphaël Legendre sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.
Ce vendredi 9 janvier, Raphaël Legendre a reçu Denis Payre, président de Nature & People First, Ludovic Desautez, directeur délégué de la rédaction de La Tribune, et Rayan Nezzar, professeur à Sciences Po, dans l'émission Les Experts sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.
Pivoting With PurposeYou can outgrow a title, an office, and even a version of yourself—and that's the point. Kelly sits down with Nikki Ahlgren to unpack the real pivot from C-suite stability to values-first entrepreneurship, where clarity and presence become the operating system for both work and family. Nikki shares how she navigated the gray zone between identities, let go of the need to prove through late-night perfection, and rebuilt a business around outcomes, trust, and high-touch relationships.We dive into the strategy behind effective executive search: defining success before sourcing, avoiding noisy inbound channels, and running disciplined research that targets the right 300 candidates instead of the wrong 600 apps. Nikki explains why she shifted to flat-fee pricing to eliminate misaligned incentives and earn CFO-level trust, and how she balances being a true talent partner with sustainable growth. We also talk seasonal decisions—like giving up office space—and why the ego tied to “looking big” can block what actually works for your life.Community shows up as a quiet superpower throughout—Rotary connections, industry conferences, and intentional networking that trades volume for meaningful one-on-ones. And because entrepreneurship is a family sport, Nikki shares how a playful side venture with her kids turned into a lesson in branding, service, and ownership. If you're standing in the in-between, wondering whether to leap, you'll hear practical tactics and a humane philosophy: pick the lane that brings joy, set clear intentions, and let clarity attract the right opportunities.If this conversation resonated, follow the show, share it with a friend who's ready for a values-first pivot, and leave a quick review so more listeners can find us. Your support helps this community grow.Connect with Nikki:LinkedIn: Nikki AhlgrenWebsite: Hilo Talent PartnersIG (Soda Bop): @SodaBopMNContact the Host, Kelly Kirk: Email: info.ryh7@gmail.com Get Connected/Follow: The Hue Drop Newsletter: Subscribe Here IG: @ryh_pod & @thekelly.tanke.kirk Facebook: Reclaiming Your Hue Facebook Page CAKES Affiliate Link: KELLYKIRK Credits: Editor: Joseph Kirk Music: Kristofer Tanke Thanks for listening & cheers to Reclaiming Your Hue!
David's struggle is between his love for his son and his faithfulness to God and His people. In the end, he chooses God.
In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Natalee Leach, founder of The Payroll Collective, shares her journey from a corporate payroll career to building a fast-growing consultancy on track for $3M in revenue. She breaks down how values-driven leadership, people-first culture, and client retention fueled rapid growth. Natalee also opens up about managing fast scaling, hiring at the right time, and the mental strain of entrepreneurship. She explains why foundations, systems, and the right team matter more than aggressive sales. A candid conversation on sustainable growth, leadership, and building a business with purpose. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Natalee Leach, the hardest thing in growing a small business is the speed of growth. Growing too fast can feel scary and overwhelming, especially with the fear that "what goes up must come down." Managing rapid scaling while keeping the business stable, sustainable, and healthy is the real challenge. What's your favorite business book that has helped you the most? Natalee Leach's favorite business book is The Diary of a CEO, which has helped her the most by offering honest, relatable insights into leadership, mindset, and personal growth, while also providing validation and practical ideas that she can apply to building and leading a successful business. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Natalee Leach recommends a few great podcasts and online resources to help grow a small business, including The Diary of a CEO for mindset and leadership insights, How I Built This for real founder stories, and Smart Passive Income for practical business strategy. She also points to MasterClass, Coursera, and LinkedIn Learning as solid hubs to level up skills in marketing, leadership, and scaling operations — all great for small business growth. What tool or resource would you recommend to grow a small business? Natalee Leach often points to Notion as one of her go-to tools for growing a small business — it's great for organizing workflows, project plans, SOPs, content calendars, client onboarding, and team collaboration all in one place. She also recommends Slack for team communication, Asana or Trello for task management, and Stripe/QuickBooks for streamlined billing and finances. These tools help keep operations smooth, teams aligned, and growth intentional. What advice would you give yourself on day one of starting out in business? According to Natalee Leach, one advice she would give herself is to book a Pilates session or schedule time for yourself in your diary from day one because the business will run over you if you do not. She emphasizes that setting these boundaries immediately is crucial for maintaining a lifestyle that offers longevity rather than constant exhaustion. This self-care allows for quality time with family and friends, ensuring you are not too tired to actually enjoy life outside of work. By prioritizing your own physical and mental strength early on, you can better power through the different phases of business growth. Ultimately, she views scheduling this personal time as a paramount habit that business owners must develop to prevent being derailed by the mental strain of leadership. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey. Quotable quotes from our special Grow A Small Business podcast guest: From day dot, make sure you schedule time in your diary for yourself, because the business will run on top of you if you don't — Natalee Leach We are a values-based business that lives by a mission to drive positive change through optimizing people and payroll spaces everywhere — Natalee Leach I believe success is all about the people you work with and building a culture where everyone is heard and feels they belong — Natalee Leach
We want your feedback and questions. Text us here.What do you think the world needs most right now? The good news is, whatever it is, you have the power to make an impact. In this episode of the Champion Forum Podcast, we sit down with Chris Cooper, a global voice in leadership, culture, and business elevation. With over three decades of experience working with international brands and leaders around the world, Chris shares powerful insights on authentic leadership, creating cultures where people thrive, and why impact matters more than titles or profit alone.
In this episode of THINK Business LIVE, Jon Dwoskin talks with Lisa Rothberger, Chief Talent Officer of Jan Pro and Jan Supply, about the importance of HR in company growth and retention. They discuss the evolution of HR practices, attracting and retaining talent, and how Jan Pro has adapted its recruitment strategies and employee benefits over the last decade. Lisa highlights the challenges and successes of growing the business, the role of company culture, and the importance of doing the right thing in leadership and business ethics. Lisa Rothberger is the Chief Talent Officer at Jan-Pro & Jan-Supply. She manages recruitment, on-boarding and employee relations at Jan-Pro's office in Southfield, MI. Jan-Pro Detroit is a commercial janitorial services company Jan-Supply Detroit sells janitorial supplies, PPE and consumables for businesses. Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon's Book: The Think Big Movement: Grow your business big. Very Big! Connect with Lisa Rothberger:Website: https://jan-pro.com/detroit/ *E – explicit language may be used in this podcast.
Recorded live in Boston, Bart sits down with Milt Herbert, Executive Director of the Boston Convention & Marketing Center, for a masterclass in leadership, discipline, and humanity. Milt shares his unconventional journey — from flunking out of college, to serving in combat, to becoming a professor, technologist, entrepreneur, and ultimately a long-tenured executive leader. With humility and clarity, Milt explains how military discipline reshaped his life, why treating people like people is the foundation of leadership, and how focusing on customers as humans — not transactions — creates lasting success. This conversation is packed with wisdom on work ethic, family, learning, customer experience, and what most leaders still get wrong.Major Takeaways / LearningsDiscipline can change everything. Milt credits military service with reshaping his mindset, work ethic, and focus.Early failure doesn't define your ceiling. Flunking out of college didn't stop him from earning an MBA, teaching, and entering a PhD program.Leadership is about people, not roles. Employees have full lives outside work — great leaders respect and support that reality.Integration beats balance. Milt prioritized family, coaching his kids' teams and staying present while building a demanding career.Be a lifelong learner. From coding to tennis to leadership, curiosity and self‑teaching fueled every chapter of his life.Customers are humans first. The best way to serve customers is to understand their goals, pressures, and definitions of success.Listening is a leadership superpower. Ask questions, stay quiet, and truly hear people — that's how trust is built.Strong teams feel like family. When people feel cared for, respected, and seen, they stay — and they perform.Memorable Quotes“People don't show up for work — work isn't their whole life.”“You keep your mouth shut, you listen, and you ask questions.”“Customers have jobs to do — our job is to help them succeed.”“It's always about the people. It's never just about the business.”“I'm only one person — it's the team that makes everything happen.”“Family first isn't a slogan. It's a responsibility.”Why It Matters / How to Use ItThis episode is a blueprint for leaders who want to build trust, loyalty, and performance without sacrificing humanity. Milt Herbert's story proves that discipline, empathy, and curiosity can coexist — and that the strongest organizations are built by leaders who listen, care, and understand people beyond their titles. Whether you lead a team, serve customers, raise a family, or are still finding your path, this conversation offers timeless lessons on how to show up, how to lead, and why people first is not optional — it's essential.
What does leadership look like when the world keeps shifting beneath you? Dara Treseder—Chief Marketing Officer of Autodesk—joins Guy to share how people-first decision-making and focusing on what you can control help leaders stay grounded in uncertain times.Dara breaks down how Autodesk's design-and-make platform touches everything from buildings to Oscar-winning films, and why bold moves like partnering with the LA28 Olympics require clarity, conviction, and resilience. She also speaks candidly about navigating bias, imposter syndrome, and the pressure of being “the only” in many rooms.This conversation is a powerful reminder that courage isn't loud—it's consistent, intentional, and rooted in how you show up for others and for yourself.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.