Podcasts about People First

In this episode of Molecule to Market, you'll go inside the outsourcing space of the global drug development sector with Lars Petersen, President & Chief Executive Officer at FUJIFILM Biotechnologies.   Your host, Raman Sehgal, discusses the pharmaceutical and biotechnology supply chain with Lars, covering: The difficult decision to leave Novo Nordisk and make the jump from one great company to another in Genentech/Roche. How leaving a Biogen site led him to step away from big pharma after 25 years and transition to the CDMO side. How Fujifilm's culture of innovation, technology, quality, and people runs through the Biotechnologies division — and why empowerment and culture should never be compromised. Why the duplication of its CDMO sites globally, all running on the same kojoX platform, is truly differentiating. Why he believes the need to standardise, scale, and globalise drug production in a consistent, efficient, and traceable way is key to the future of the supply chain. Molecule to Market is also sponsored by Bora Pharma (boracdmo.com) and Charles River (www.criver.com), and supported by Lead Candidate.    Lars Petersen, CEO of FUJIFILM Biotechnologies, is recognized as a visionary leader in the life science sector, commanding a global contract development and manufacturing organization (CDMO) with nearly 5,000 employees spread across Denmark, UK, USA, and Japan.    Distinguished for his strategic vision and a "people first" philosophy, Lars has profoundly impacted the company and the industry. His leadership journey saw him rise from Chief Operational Officer & Senior Vice President at the Danish site, where he established an empowering culture, to CEO, promoting transparency across all operations. Since his global leadership appointment in June 2023, Lars has been instrumental in cultural transformation, integrating a "people first" approach across FUJIFILM Biotechnologies' global facilities regardless of geographical differences.   Prior to his appointment as CEO, Lars was responsible for the Global Large Scale Commercial operation including full profit and loss accountability as well as the responsibility for over $6.2 Billion global expansions both in Hillerød, Denmark, and Holly Springs, North Carolina, USA.   Previously, Lars has held leadership positions with Biogen, Genentech/Roche, Novo Nordisk, Novozymes and NNE, and he has successfully executed projects in Europe, China and the US.   Lars holds a master's degree from the Technical University of Denmark.   Please subscribe, tell your industry colleagues and join us in celebrating and promoting the value and importance of the global life science outsourcing space. We'd also appreciate a positive rating! 

Ce vendredi 3 octobre, la situation politique, qui reste compliquée, et l'utilisation du 49.3 ont été abordées par Denis Payre, président de Nature & People First, Jean-Marc Vittori, éditorialiste aux Échos, et Jean-Pierre Petit, président des Cahiers Verts de l'économie, dans l'émission Les Experts, présentée par Raphaël Legendre sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.

Ce vendredi 3 octobre, le franchissement de la barre des 8 000 points par l'indice CAC 40, le prix de l'or, les principes du shutdown américain et son impact sur l'emploi et l'économie, ont été abordés par Denis Payre, président de Nature & People First, Jean-Marc Vittori, éditorialiste aux Échos, et Jean-Pierre Petit, président des Cahiers Verts de l'économie, dans l'émission Les Experts, présentée par Raphaël Legendre sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.

Ce vendredi 3 octobre, Raphaël Legendre a reçu Denis Payre, président de Nature & People First, Jean-Marc Vittori, éditorialiste aux Échos, et Jean-Pierre Petit, président des Cahiers Verts de l'économie, dans l'émission Les Experts sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.

In our milestone 100th episode of the AdTechGod Podcast, we're diving into three big themes: the future of ad tech, the power of giving back, and where agencies are headed next. Segment 1  kicks off with industry legends Ari Paparo and Terence Kawaja. They break down how AI, automation, and consolidation are reshaping digital advertising—and what the booming creator economy means for authenticity and growth. Segment 2 takes a different turn, with Tom Deierlein, Heidi Browning, and Peter Naylor sharing the incredible story behind the TD Foundation. It's a nonprofit supporting families of wounded warriors and fallen heroes, proving how small donations and industry support can drive real impact. Segment 3 looks ahead to the agency world. Lauren Wetzel (Infosum/WPP) and Sam Bloom (PMG) talk about everything from navigating walled gardens and evolving business models to building people-first cultures in an AI-driven era. To my listeners, sponsors, and friends: thank you. Hitting 100 episodes is a huge milestone for me, and I couldn't have done it without your support. Segment 1 – The Future of Ad Tech 00:00 – Celebrating 100 Episodes of AdTechGod Podcast 01:48 – The Impact of AI on Ad Tech 05:22 – Consolidation in the Ad Tech Industry 08:59 – Challenges for Publishers in the AI Era 12:17 – The Future of Live Advertising 15:25 – Opportunities in the Creator Economy 18:59 – Navigating Authenticity in Content Creation Segment 2 – Giving Back: The TD Foundation 22:21 – Celebrating Milestones and Giving Back 23:53 – The Birth of the TD Foundation 28:22 – Personal Stories and Impact 31:49 – Real-Life Case Studies 36:01 – Challenges and Call to Action 39:05 – Corporate Involvement and Community Support Segment 3 – The Future of Agencies 42:21 – The Future of Agencies 45:40 – Navigating Walled Gardens & Data Challenges 49:55 – Evolving Business Models in Advertising 56:44 – Building a People-Centric Agency Culture 62:21 – Celebrating 100 Episodes & Looking Ahead Learn more about your ad choices. Visit megaphone.fm/adchoices

What would change in your business if you built it to support people; not just profits?In this episode, Dean Mathews joins Bill to share how solving one simple, overlooked problem turned into a business serving over 200,000 users a month. As the founder of OnTheClock, Dean opens up about the early scrappy days, how he learned to build a team-first company from the ground up, and why fast learning was his biggest edge. He also reflects on how his leadership style has evolved, the myth of work-life balance, and what it really means to stay committed when both your business and your family need youTopics explored in this episode:(04:30) Find a Solution Everybody Wants*Dean noticed that there was a common problem, and he knew he could figure out how to solve it. *His business has grown to 200,000 subscribers a month. *A strong team has been the foundation to his sustained success. (9:00) Create a People-First Company*Dean wanted a company that was built to last.*Building a strong team is Dean's primary job and focus now. *Dean really wanted to create a place where talent can prosper. (15:15) Learn Quick and Wear Multiple Hats*How did Dean find his first clients? *Word of mouth is the best form of marketing*Dean credits the company's success and growth to his ability to learn quickly, implement fast, and immediately shift focus to the next challenge.(31:35) How has Dean's Leadership Style Changed? *Dean doesn't understand what work-life-balance is. *When you're driven, it's a challenge to allocate ‘outside work time'. *Dean has become very intentional to not break his commitments and promises in both work and family life. Thanks to Dean Mathews for being on the show!Learn more about Dean here: https://www.ontheclock.com/Connect with Dean: https://www.linkedin.com/in/dean-mathews-yes/Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you enjoy today's episode? If so, then please leave a review! Help other business leaders discover Scaling Up Business with Bill Gallagher so they, too, can benefit from the ideas shared in these podcasts.Subscribe via Spotify: https://spoti.fi/3PGhWPJSubscribe via Apple...

What if the biggest weakness in cybersecurity isn't a missing tool, but a cultural blind spot? That's the perspective of Dan Jones, Senior Security Advisor at Tanium, who joined me on Tech Talks Daily to share why he believes cybersecurity is fundamentally a people problem dressed up as a technology problem. Dan brings nearly three decades of experience in cyber operations, including leading cyber defence strategy for the UK Ministry of Defence. His career has shown him that technology alone doesn't secure organisations—it's the people at the front line, their leadership, and their ability to make the right decisions under pressure. He argues that while new tools flood the market every year, the make-or-break factor remains the same: how teams are led, supported, and empowered. In our conversation, Dan explains why leadership is often the overlooked part of cybersecurity, how culture shapes security outcomes, and why automation should be embraced not as a threat to jobs but as a way to give people time back for higher-value decision making. He shares examples from both military and enterprise contexts, showing how organisations succeed or fail based not on what tools they buy, but on how well they bring their people along for the journey. We also dig into one of today's hottest debates: the role of AI in cybersecurity. While many fear AI will displace jobs, Dan insists those fears are rooted in culture, not reality. He draws parallels to past industrial shifts, making the case that automation and orchestration are stepping stones that prepare teams for an AI-powered future—one where human judgment still sits firmly at the centre. This is a timely reminder for every leader and practitioner that cybersecurity is about more than firewalls and code. It's about trust, training, and people working together with the right tools at the right time. And yes, it's also about taking five minutes to brew a proper cup of tea—a lesson Dan believes says a lot about leadership and reflection. If you've ever wondered whether your organisation is focusing too much on tools and not enough on culture, this episode will make you stop and think. ********* Visit the Sponsor of Tech Talks Network: Land your first job  in tech in 6 months as a Software QA Engineering Bootcamp with Careerist https://crst.co/OGCLA

In this inspiring episode of The ASHHRA Podcast, hosts Luke Carignan and Bo Brabo welcome Sandeep Randhawa, Chief People Officer at Renown Health in Reno, Nevada. Recorded in the dog days of summer 2025, Sandeep shares his transformative approach to creating a people-first culture at Renown, a not-for-profit health system serving a 100,000-square-mile region with 8,000 dedicated employees.Sandeep dives into Renown's deliberate people strategy, emphasizing why "people first" is more than a buzzword. Post-COVID, Renown's leadership, led by CEO Dr. Brian Erling, committed to aligning strategic initiatives with a focus on empowering employees to deliver exceptional care. From revising organizational values to include "people first" to fostering community partnerships, Sandeep reveals actionable steps for sustainable workforce development.Key insights for healthcare HR leaders:Define "People First": Renown's vision prioritizes compassion, collaboration, and valuing employees to enhance community impact.Daily Commitment: Embed people-first principles through transparent communication, mission moments, and recognition programs like "Every Day Amazing."Strategic Focus: Sandeep spends 80% of his time on forward-thinking people strategies, from workforce development to professional growth, ensuring alignment with long-term goals.Cultural Transformation: Transparent town halls and employee feedback shape a culture of trust, loyalty, and pride, even in tough financial times.Discover how Renown grew from 7,200 to 8,000 employees by prioritizing people over quick financial fixes, fostering a culture that resonates from the workplace to the community. Sandeep's insights, drawn from his extensive experience at CommonSpirit and Dignity Health, offer a roadmap for healthcare leaders navigating complex environments.Tune in for practical tips on building a resilient, engaged workforce and learn why putting people first is the key to organizational greatness. Listen now on ASHHRA.org or Apple Podcasts. Connect with Sandeep on LinkedIn for more HR wisdom!From Our Sponsors...Optimize Pharmacy Benefits with RxBenefitsElevate your employee benefits while managing costs. Did you know hospital employees fill 25% more prescriptions annually than other industries? Ensure cost-effective, high-quality pharmacy plans by leveraging your hospital's own pharmacies. Discover smarter strategies with RxBenefits.Learn More here - https://rxbene.fit/3ZaurZNStreamline HR Compliance with oneBADGEhealthcareSimplify screening, credentialing, and compliance for healthcare HR. oneBADGEhealthcare from ISB Global offers a tailored solution to keep your workforce compliant and efficient. Built for healthcare leaders, it's your all-in-one compliance tool.Get Started here - https://isbglobalservices.com/onebadgeunitedstates/ashhra/ Support the show

In this episode of My Love of Life Energy, I speak with Nathan Kleiner and Behrang Pakzad of Grizzly Peak Advisors. From the moment I met them, I felt their success wasn't just about results — it was about how deeply they embody what they teach. Together we explore what success really means, why it's different for everyone, and how fulfillment comes when you lead with integrity and authenticity. Nathan and Behrang share their “people-first” philosophy — walking alongside business owners with honesty, care, and practical support rather than theory alone. It's a conversation about truth-telling, alignment, and the power of building businesses that not only grow but also feel right to the people leading them.

What if your AI tools were more like teammates than tech? AI isn't coming for your job, it's coming to take the busywork off your plate. Jason and Nikki crack open how the PeopleForward Network team is weaving AI into their daily workflows without ditching what makes them... them. F rom using ChatGPT for parenting convos to building sales proposals, onboarding guides, and culture content, they're showing how AI can augment your team, not replace it. Expect lightbulb moments and a roadmap for using AI to go further faster while keeping your values and people at the center

What if your AI tools were more like teammates than tech? AI isn't coming for your job, it's coming to take the busywork off your plate. Jason and Nikki crack open how the PeopleForward Network team is weaving AI into their daily workflows without ditching what makes them... them. F rom using ChatGPT for parenting convos to building sales proposals, onboarding guides, and culture content, they're showing how AI can augment your team, not replace it. Expect lightbulb moments and a roadmap for using AI to go further faster while keeping your values and people at the center

Welcome to Sales & Cigars—where the only smoke we blow is from cigars. This week, Walter sits down with Michael Cole, founder of Next Level Technician, for a conversation all about helping people—the true heartbeat of sales, business, and leadership. What started as a way to connect a few underserved young people with skilled trade jobs turned into a national staffing and training company with real community impact. From hospitality to sales to entrepreneurship, Michael's journey is rooted in one belief: if you help enough people, you'll get what you need. This episode unpacks what it really means to add value, lead with integrity, and grow something meaningful—even when you're sweating payroll or navigating tough setbacks. In This Episode: Why helping people is the foundation of lasting success Michael's unexpected leap from sales to staffing founder The moment he realized he had something important to build How green tech training is addressing the skilled labor shortage Real talk: surviving client bankruptcy, making payroll, and staying the course Lessons in management: challenge your team and watch leaders emerge The power of consistent effort—and just showing up Critical Ideas: Always be looking for ways to add value—as a salesperson or entrepreneur If you haven't sweated payroll, you haven't truly run a business Give your team room to grow—and your managers will become leaders Serving others first opens up new doors for everyone involved     Connect with Michael Cole and Next Level Technician: Website: https://www.nextleveltechnician.com/ LinkedIn: https://www.linkedin.com/company/next-level-technician/ Connect with Walter Crosby and Sales & Cigars: Website: Helix Sales Development LinkedIn: Walter Crosby Instagram: @wcrosby248 Facebook: Helix Sales Development     Share Your Thoughts: We'd love to hear your feedback and experiences! Drop us a line and join the conversation on social media using #SalesAndCigars. Never Miss an Episode! Join the Sales & Cigars community by subscribing to our podcast and YouTube channel: Subscribe to the Podcast: Apple Podcasts: Subscribe on Apple Podcasts Spotify: Follow on Spotify ...and wherever you listen to podcasts! Subscribe to Us on YouTube: Stay updated with our latest video content by subscribing to our YouTube channel. Hit the bell icon for notifications on new uploads! YouTube: Sales & Cigars Channel Stay in the loop: By subscribing, you'll get instant access to new episodes, insightful conversations, and bonus content designed to elevate your sales skills and more. Keep savoring those cigars and stay sharp in sales! Until next time, keep listening to Sales & Cigars—the podcast where the only smoke we blow is from cigars.

Join us for a PRessing On in Public Relations conversation with Jennifer Kaplan, Founder of Evolve PR & Marketing, Arizona's largest PR firm. Since launching the agency in 2010, she has led Evolve's growth from a small, client-focused team into a powerhouse of 27 full-time publicists serving more than 100 clients across local and national markets. A proud Phoenix native and Arizona State University alumna, Jennifer's deep Valley roots and relationship-driven approach have helped her build lasting partnerships and elevate brands across industries. Her leadership and impact have earned her numerous honors, including the Inaugural Hugh Downs School of Human Communication Alumni of the Year Award, Phoenix Business Journal's 40 Under 40, AZ Business Magazine's Most Influential Women in Arizona Business, Ranking Arizona #1 PR Agency, AZ Big Media's Most Admired Companies and PR News' 2025 Top Women in PR and People of the Year. Outside the office, Jennifer enjoys time with her family, giving back to the community, and finding balance on her yoga mat. She's always cheering on the Sun Devils—forks up!  Tune in for real stories, practical advice, and a dose of PR inspiration. Like, share, and subscribe wherever you get your podcasts! ----------------------------------------------------------------- To track down Jennifer visit: https://www.linkedin.com/company/evolveprandmarketing https://www.linkedin.com/in/jennifer-kaplan-b331948/ https://evolveprandmarketing.com/  https://www.facebook.com/EvolvePRandMarketing/ https://www.instagram.com/evolveprandmarketing/   For more information on the PRessing On podcast visit ⁠⁠⁠PressingOnPodcast.com⁠ RMGComm.com DeGravePR.com

In this episode of devcast, Ryan Doyle sits down with Polly Ogden Duffy, Managing Director at John D. Wood & Co., to explore her inspiring 20+ year career in estate agency. Polly shares her journey from starting in property at 18, to leading one of London's most established brands. She opens up about resilience, leadership in a competitive industry, balancing a demanding career with family life, and how personal challenges shaped her approach to work and people.

Empowering Leaders. Transforming Organizations. Inspiring Change. Visionary leaders who lead by building healthy connections and providing generous compassion,  are highly influential. They inspire individuals and teams, they drive meaningful change, and they break through where complacency otherwise predominates. That's because the mind alone, without input from the heart and soul often leads to burnout, apathy, and fear. Approaching inevitable change in our world engaging the intellect alone can often be cold, unfeeling and even brutal. But when change is based in a systemic consciousness of the whole person and includes empathy, compassion and a commitment to help everyone in a workforce feel connected and significant, they feel seen, safe, and they fully engage. Then people invest themselves in their work, in their teammates, in their leaders and in the success of their organizations.   This is a time when the world is waking up to the importance of moving from Industry 4.0 where we focused on technology-based automation and efficiency, to Industry 5.0 where we focus on human-centric collaboration while using such automation. In Industry 5.0, the emphasis is on sustainability, worker wellbeing, and purpose-driven innovation.   While Industry 4.0 brought us AI, the Internet of all Things, and Robotics, Industry 5.0 builds on this by focusing on how to use technology to complement and support human capabilities, promote ethical integration, and achieve many greater social goals, beyond just productivity.   In order to meet today's complexity, speed of change, diversity, globalization and new technologies, we MUST develop people so they are highly free AND highly responsible. They must be able to lead AND follow as needs dictate no matter their title, gender, tenure or role. They must be capable of heuristic thinking so they can solve challenges never seen before “on the fly” rather than passively waiting for someone to feed them often outdated answers and direction. They are developed to be critical thinkers and to attend to new concepts, terms, and tools aligned with expanding their authenticity and potential.   In order for this kind of person to be trained and supported, leaders must understand how to build trust, create psychologically safe, inclusive and equitable conditions and conversations that align with purpose and values-based ways of running organizations. The priority is people, purpose, and principles before profit to ensure the broadest expression of profit becomes possible.   Questions for today's interview may include:   1. You once wrote that “there is an increased need at the C-Suite level for upgraded leadership skills development, to challenge complacent mindsets and beliefs, and to pour compassion more intentionally into their own personal evolution” Can you tell our audience why and how you see that this increase is needed, what are the complacent mindsets and beliefs and how do you help them pour compassion intentionally into their own personal evolution?   2. You also said, “It makes sense to build skills, embrace DEI knowledge, Allyship, Reasonable Accommodation strategies, and learn how to realign policies with the inclusion of the voices of your HR teams and your people.” Many people do not always think of inclusion as people having a voice and being heard. They think of inclusion as being hired but not having shared recognition and agency. Can you share stories about how you came to this idea of helping people at every level have a voice? Can you also share some stories about what it's been like when you've helped this happen?   3. You integrate African Principles of Leadership into your work. Can you share with our audience what those principles are and how you integrate them into your work?   4. Arthie, I feel such kinship with you because you to believe in challenging the current narratives around Men and Women Empowerment. Like me, you also believe we need men AND women to share expertise, wisdom and knowledge, including conversations around equity. You help this process by using Reverse Mentoring. We use the same. Would you share some of what you've seen happen, shift, and become empowering for men AND women as you introduce, oversee, and support this process?    5. You are a Board Member of SAIMC (the Society for Automation Instrumentation Mechatronics and Computer Engineering) where you have been a frontline champion in the Fourth Industrial Revolution (4IR) and clearly a bright intellect in that evolution. Tell our audience why 4IR is not enough and why it's important that the mind is complemented by the energy of the loving heart as promote in 5IR (the 5th Industrial Revolution) and why this is vital for the achievement of our broadest idea of success?   6. You are a specialist in DEIB. Many people know DEI stands for Diversity, Equity and Inclusion but are not familiar with the B which stands for Belonging. This belonging includes fostering a deep sense of connection, psychological safety, and acceptance, ensuring that every employee feels understood, valued, and like an indispensable part of the team. This is central to my work too because when people feel belonging and that they matter and have significance, that is when they move out of what's called “inferiority complex” the limiting and fearful self-beliefs under every struggle within and between people. It's also what's needed for them to feel empowered, lovable, connected and contributing. How has the B – the Belonging component made a powerful life-changing difference in your work, for the people you help, and how do you see its value in making a difference in the world? Can you also share any stories around this?   7. I read that when you were a fresh, enthusiastic but somewhat insecure 18-year-old, you met business owner, author and motivational speaker Jim Rohn and were forever changed when you heard him speak deeply about the love of People First, and about impact and Influence. He spoke about being kind and gracious and being of value and you were so moved that you said it was the seed that set your life and work intention from that day forward. Can you share what that experience was like for you and what you have found to be helpful as you look back on it?   8. Arthie, you and I both teach about Psychological Safety. Not everyone is fully sure what that is and why is it so important for the growth, development and the strategic impact on the well-being of an organization. Can you share what psychological safety is for you and how you help leaders align with creating it? What difference has it made in organizations?   9. You believe in the power of 3 E's Embrace: “your past” Evaluate: “your present” and Evolve: “your future” You wrote a book called the Compassionate Leader of Influence in which you shared about the role of the 3Es and how compassion plays a part. Can you tell our audience more about this and your book - why you wrote it and what you want people to takeaway from reading it?   10. How can people get in touch with you and is there anything you want to share with our audience about your book, your work, or any events you have coming up?   11. As we close this time together, what words of wisdom would like to leave with our audience?  

In this episode of The Mentors Radio, Host Dan Hesse talks with former U.S. Coast Guard Commandant Admiral Thad Allen about leadership during a crisis. Whether it's a business crisis, family crisis, natural disaster, supply chain nightmare, government-mandated pandemic shutdown or something else, ethical leadership can make all the difference in ultimately navigating to “safe shores.” Our guest mentor today, Thad Allen, has a lot to share about leadership and crisis leadership. During his Coast Guard career, Allen was asked by two U.S. Presidents to take over leadership of the Federal response to two monumental crises—the devastating aftermath of Hurricane Katrina and the catastrophic Deepwater Horizon oil spill in the Gulf of Mexico. To achieve resolution in each of these disasters required bringing together a wide swath of diverse constituencies—each with their own focus, concerns, habits of communication and pain points. No easy task. Allen was so successful in his efforts that he became known in some circles as “the master of disaster.” Allen also led the Atlantic Coast Guard forces in response to the 9/11 attacks and coordinated the U.S. Coast Guard response to a major Haitian earthquake. But what was Allen's secret for bringing very diverse groups together, leading them to work together to achieve a common goal? How did he herd cats in a crisis? Among other things you'll learn that one of the first things he does—every time, in every disaster with which he was involved—is to focus first on forging a unity of purpose and a culture of compassion. Yes. People First. Every Time! That required hyper-focused listening, clarity of assessment, finding the common threads and building on those, and… did we mention listening, putting people first?!! The lessons and experiences Thad Allen shares in this episode are worth more than gold for any human on the planet—in business, work, life, anywhere, anytime… and for cats too, if they'd only listen. FANTASTIC LEARNING and MENTORING in this episode!  Listen to THE MENTORS RADIO podcast anywhere, any time, on any platform, including Spotify and Apple, just click here! We are always grateful for your 5-star review on Spotify and Apple podcasts, which helps us reach even more people!! SHOW NOTES: THAD ALLEN: BIO: Bio: U.S. Coast Guard Commandant Admiral Thad Allen (Ret.) ARTICLES: “Looking Back at 225 and 100: A former Commandant reflects on the “inflection” points of his personal and professional life and the Service itself,“ by Admiral Thad Allen, USCG (ret), '71, In the Service and Beyond “Recognizing and Responding to Today's Governance Challenges,” by Thad W. Allen '71, Admiral James M. Loy Institute for Leadership “Hurricane Katrina: How the Coast Guard Gets It Right,” TIME magazine, 10/31/05 “Confronting Complexity and Creating Unity of Effort: The Leadership Challenge for Public Administrators,” by Thad W. Allen, Public Administration Review

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari.In today's episode, we'll discuss the importance of employee empowerment, lessons from PeopleToGo's 25-year journey, and how technology resources drive business success.Joining us today is Chris Collins, Vice President and Managing Partner at PeopleToGo Inc., a Canadian company celebrating 25 years in business. Chris is a recognized leader in staffing and IT services, named a Top 100 Staffing Leader to Watch and Business Person of the Year.Key Highlights:1. The Power of Employee Empowerment in Business Growth: Chris explains how empowering employees drives innovation and sustainable growth for SMBs.2. Why SMBs Can't Afford to Overlook Their Staff: The talent mistakes SMBs make and how a people-first culture becomes a competitive advantage.3. Lessons from 25 Years of Putting People First: Key lessons from PeopleToGo's growth and success, driven by people-first milestones.4. Aligning Technology Resources & Services for Business Outcomes: How PeopleToGo aligns tech resources to deliver measurable results for SMBs and enterprises.5. Leadership, Recognition & Future Outlook: Chris discusses the significance of recognitions and how they reflect PeopleToGo's values and future vision.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

In this episode of the Grow Think Tank podcast, I sit down with Brittany Latson, Managing Partner, Account and Operations at HashtagHealth, to talk about what it really means to be Leading with Integrity. HashtagHealth No.3,091 on the 2024 Inc. 5000 list. Brittany shares how integrity guides her leadership style and shapes a people-first culture—one that prioritizes collaboration, supports working parents, and builds strong, ethical client relationships in the pharmaceutical sector. She explains how her unique blend of ‘tough love' and genuine guidance empowers her team's growth while keeping values at the forefront. We also discuss HashtagHealth's recent acquisition and how compassionate leadership and a strong culture are helping expand their mission to improve healthcare communication. This conversation is a powerful example of how Leading with Integrity drives both business success and meaningful impact.

For today's essential Heretics 101 feature, Kelli and Nolan talk to Katelin Holloway, Founding Partner of Seven Seven Six. Katelin argues HR professionals possess essential early-stage investing skills, and advocates their transition from support roles to decision-making positions through founder relationship-building strategies.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI platform built for recruiting. Our suite of AI agents work across your hiring process to save time, boost decision quality, and elevate the candidate experience.Learn why team builders at 3,000+ cutting-edge companies like Brex, Deel, and Quora can't live without Metaview.It only takes minutes to get up and running. Check it out!KEEP UP WITH KATELIN, NOLAN + KELLI ON LINKEDINKatelin: https://www.linkedin.com/in/katelinholloway/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINKS: Seven Seven Six: http://sevensevensix.com—TIMESTAMPS:(00:00) Intro(01:27) How HR "Found" Katelin: The Accidental Career Path(02:02) Pixar University: Learning from World-Class People Operations(03:16) Meeting Alexis Ohanian: The Reddit Turnaround Story(04:12) When Employees Refused to Wear Company Swag(04:43) Why Hard Challenges Build Deeper Professional Bonds(05:42) From Boardroom to Back Room: The VC Industry Problem(07:24) Why Early-Stage Investing IS People Work(08:52) The "Talent Partner" Problem: Wasted Potential in VC(09:40) Sponsors: Planful | Metaview(12:03) The Marc Andreessen Challenge: Selection vs. Support(13:23) Platform Shifts Are Disrupting Venture Capital(14:07) Product and People First: 776's Different Approach(15:30) The Tactical Playbook: How to Break Into Venture(15:49) Build Founder Relationships, Not VC Relationships(16:22) The "How Can I Help?" Problem: Why Most VCs Fail Founders(17:39) From Advisor to Angel: Getting Equity Without Cash(18:28) The Golden Rule: Genuine Help Must Come First(20:06) Ed Catmull's 5-Year Rule: Knowing When to Leap(21:57) Why the Smartest People Never "Figure It Out"(22:26) Closing: Building the Future of Venture Capital This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

Do your marketing strategies keep you stuck in the past or position you for long-term growth? In today's episode with Mike Marut, discover how Revenova transformed its marketing approach, moving from outdated outreach and dormant social media into a people-first strategy powered by leadership visibility and authentic content!  You'll hear how their native AI gives them a true edge in the crowded TMS space, why conferences matter for brand awareness, and how empowering employees to create content fuels confidence and sales!  

In this episode of Learning Matters, we sit down with Dr. Sandee Dunbar-Smalley, Chief Learning Officer at AdventHealth.Together, they explore:• Why a people-first mindset is critical for retention and engagement• How AdventHealth measures leadership effectiveness and growth• The wide spectrum of leadership programs, from emerging leaders to executives• The thoughtful adoption of AI in learning, including internal ChatGPT pilots• The challenges of equity in access and migrating to Workday Learning• Dr. Dunbar-Smalley's inspiring journey from occupational therapist to CLOWhether you're leading L&D strategy, managing leadership development, or simply curious about the future of workplace learning, this episode is packed with insights.

When I first enrolled in a sleep consultant certification program, it gave me the information I needed, but it lacked something important: connection.No personal welcome. No opportunity to build a relationship with the course creator. And I've found the same to be true in other programs I've joined over the years.Center for Pediatric Sleep Management is different. From the very beginning, my goal has been for every student to feel seen, heard, and supported. CPSM was built on connection, and that same value guides the way I run my business every day.In this episode of the Becoming a Sleep Consultant podcast, I'm sharing why connection matters so much, not just in online education, but in any business. Parents don't just want a plan. They want you.If you'd like to learn more about becoming a Sleep Consultant, please join our Facebook Group https://www.facebook.com/groups/becomeasleepconsultantCPSM website: https://thecpsm.com/Book a free discovery call to learn how you can become a Certified Sleep Consultant here: https://jaynehavens.as.me/CPSM-Inquiry

Delta Air Lines has been making headlines in recent years—and not just for ranking high in customer service and passenger satisfaction. In this episode of Better by Great Place To Work, we explore the incredible transformation at Delta, especially its meteoric rise on the Fortune 100 Best Companies to Work For® list from No. 94 to No. 15 in just one year. Allison Ausband, Delta's executive vice president & chief people officer, takes listeners on a journey through the evolution of Delta's people-first culture, its ripple effects on business success, and the actionable strategies that can inspire organizations of any size to prioritize their people. Ausband began her career as a flight attendant and now leads the charge in creating a workplace where employees feel valued, heard, and supported. “If our people know they matter,” she says, “they'll serve our customers extremely well — and that drives business success.” Don't miss the company culture event of the year! Enter the code "Better" and save 20% off registration for the Great Place To Work For All Summit: For All Summit 2026 | Great Place To Work® Subscribe to our LinkedIn newsletter: Culture Edge Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit Delta's Allison Ausband on People-First Culture and Business Success | Great Place To Work® Read more about Delta's rise: How Delta Air Lines Soared to No. 15 on the Fortune 100 Best Companies to Work For List | Great Place To Work®

Ce lundi 8 septembre, le coût de la "probable chute" du gouvernement Bayrou, la question de la dette française, et les solutions pour remédier à la dégradation du pays, ont été abordés par Denis Payre, président de Nature & People First, Guillaume Poitrinal, fondateur de WO2, et Mathieu Plane, directeur adjoint du département analyse et prévision de l'OFCE, dans l'émission Les Experts, présentée par Raphaël Legendre sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.

Ce lundi 8 septembre, le bilan de François Bayrou et les répercussions des allègements de charges au niveau des entreprises ont été abordés par Denis Payre, président de Nature & People First, Guillaume Poitrinal, fondateur de WO2, et Mathieu Plane, directeur adjoint du département analyse et prévision de l'OFCE, dans l'émission Les Experts, présentée par Raphaël Legendre sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.

Ce lundi 8 septembre, Raphaël Legendre a reçu Denis Payre, président de Nature & People First, Guillaume Poitrinal, fondateur de WO2, et Mathieu Plane, directeur adjoint du département analyse et prévision de l'OFCE, dans l'émission Les Experts sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.

In this episode of FP&A Tomorrow, host Paul Barnhurst welcomes Garry Ridge, former CEO of WD-40 Company and a globally recognized leadership coach, to discuss how company culture and employee engagement can drive business success. With his extensive experience building a culture of trust, respect, and belonging, Garry shares how FP&A professionals can align financial strategy with a purpose-driven organizational culture. From leadership to mental health in the workplace, Garry's insights provide valuable lessons for creating thriving teams and lasting business impact.Garry Ridge is a purpose-driven leader, coach, and global keynote speaker. As the former Chairman and CEO of WD-40 Company, Garry led the brand to become one of the world's most trusted names, achieving over 90% employee engagement and consistent shareholder growth. Known as The Culture Coach, Garry helps leaders create values-driven workplaces where learning, innovation, and connection fuel success. He is the author of Any Dumb-Ass Can Do It and co-author of Helping People Win at Work with Ken Blanchard.Expect to Learn:The connection between company culture and business successHow FP&A can guide strategy while fostering engagementWhy servant leadership is key to unlocking innovationPractical advice on building a workplace of belongingThe importance of "learning moments" in continuous improvementHere are a few quotes from the episode:"Great FP&A looks like a road map to a destination that's directionally very concise and understandable." - Garry Ridge"If only a small percentage of your organization is passionately working on executing your strategy, you'll get limited outcomes." - Garry Ridge"If you want to create a high-performing culture, focus on building trust, respect, and belonging." - Garry RidgeGarry Ridge offered a powerful vision for the future of leadership and organizational culture, one where trust, respect, and belonging are the foundations of success. He emphasized that great leaders are not just managers, but coaches who inspire their teams to thrive by focusing on values-driven cultures. From building employee engagement to navigating mental health challenges, Garry's insights provide actionable guidance for leaders looking to create work environments where people feel valued, connected, and empowered to contribute to a greater purpose.Get Certified with the FPAC CredentialEarn the only FP&A credential that proves your expertise and commitment to the profession.Use TheFPAGuy-FPAC for $150 off the ExamUse TheFPAGuy-FPACEPP for $100 off the Exam Prep PlatformLearn more: https://www.thefpandaguy.com/fpa-certificationsAFP FP&A Forum: All insights. Zero spin.March 23 – 25 in IndianapolisThis immersive, three-day event is built for financial professionals, by financial professionals, and it's designed to help you sharpen your skills, stay on top of trends, and connect with peers who understand your challenges.Learn more: https://www.financialprofessionals.org/events/meetings/afp-fp-a-forumFollow FP&A Tomorrow:Newsletter - Subscribe on LinkedIn - https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6957679529595162624 Follow...

In this episode, Veronique James, founder and CEO of The James Agency (TJA), underscores the power of a people-first culture in shaping both workplace satisfaction and agency success. The James Agency No. 3394 on the 2024 Inc. 5000 list. She explains how a tenured leadership team—grounded in accountability and integrity—strengthens employee engagement, fosters trust, and drives stronger client relationships. Veronique draws a direct link between happy, supported employees and the delivery of higher-quality outcomes for clients, while also highlighting how AI can be harnessed to boost efficiency and creativity without compromising culture. Reflecting on her 20 years as a leader, she shares the importance of weaving company values into everyday practices and the challenges of preserving culture during times of growth. She also emphasizes the role of vulnerability in leadership, noting that openness builds deeper connections within teams. At its core, the conversation reinforces that a people-first culture is not just about employee well-being—it is the foundation of client success and long-term organizational growth.

In this episode of School Culture by Design, Phil Boyte sits down with Shyana Frost, to unpack the heart behind the People First framework. They explore why leading well starts with taking care of yourself, building authentic relationships, and cultivating trust through everyday “tiny moments.” From retreat stories to real-life examples of administrators transforming their schools, this conversation highlights practical ways leaders can prioritize people and create lasting impact.

“Even if an airplane can go at a thousand kilometers an hour, we're still really interested as humans in how fast a human can run.” – Nellie Wartoft In this episode of The People Dividend podcast, host Mike Horne speaks with Nellie Wartoft, CEO and founder of Tigerhall, about the future of organizational communication, the real drivers of change management, and what it means to lead with a people-first mindset. Nellie shares her journey from Sweden to Singapore and her mission to disrupt traditional internal communications strategies. Together, they explore how to engage employees during change initiatives, why generic frameworks fail, and how companies can focus on outcomes over remote work policies. With the rise of AI and remote teams, Nellie offers strategic guidance for people and culture leaders on tailoring communication, understanding employee needs, and driving meaningful, measurable transformation.   Key Points:   Traditional internal communications have alarmingly low engagement rates—leaders must rethink their approach. Outcome-based strategies are more effective than rigid remote work policies in driving transformation. People-first communication means understanding your audience and solving real business problems—not just applying generic frameworks.   Links:    Learn more about Mike Horne on Linkedin Email Mike at mike@mike-horne.com Learn More About Executive and Organization Development with Mike Horne Twitter: https://twitter.com/mikehorneauthor  Instagram: https://www.instagram.com/mikehorneauthor/,  LinkedIn Mike's Newsletter: https://www.linkedin.com/newsletters/6867258581922799617/,  Schedule a Discovery Call with Mike: https://calendly.com/mikehorne/15-minute-discovery-call-with-mike     Guest Links – Nellie Wartoft linkedin.com/in/nelliewartoft tigerhall.com

In this episode, we're sitting down with Greg Ortyl, President of Wholesale & Strategic Accounts at Uniti. Greg gives us a front-row seat to life inside the newly combined Uniti + Windstream family—talking straight about leadership, culture, and what real partnership looks like in the connectivity game. Yes, the merger means more fiber and more scale, but Greg explains why the real horsepower comes from trust, teamwork, and a promise to keep things human in a hyper-digital world. If you want to know how a bigger network can still feel personal—and why that matters to your business—stick around.

On this episode of The Advisory Board Podcast, host Dave Hansen chats with Nuttha “Nita” Goutier, founder of Sabai Thai Spa, about what it really takes to grow a brand without losing its heart. Nita opens up about the whirlwind launch of Sabai—complete with thousands of franchise inquiries in the very first months—and the real-world challenges of guiding candidates through the fear of making that first big investment.Together, Dave and Nita dive into the balancing act between single-unit and multi-unit franchise ownership, the realities of $650K–$1M spa buildouts, and why culture can either be your greatest strength or your biggest hurdle when scaling. Nita also shares her blueprint for creating operators through training, systems, and ongoing support—ensuring consistency across every location while still leaving room for franchisees to thrive.This conversation isn't just about numbers and logistics—it's about people. It's about building confidence in hesitant franchisees, creating a pathway for sustainable growth, and designing a culture that sticks no matter how many units you open.A special thank you to ClientTether, our episode sponsor, for powering smarter franchise growth and helping leaders like Nita keep their systems—and their sanity—running smoothly.If you've ever wondered how to scale a franchise without losing the culture that makes it special, this episode will give you both the strategy and the inspiration to do just that.

How do you build a devoted following for your brand? This question lies at the heart of every successful business endeavor, and Patricia Wallwork, the award-winning CEO of Milo's Tea Company, shares compelling insights into exactly how to accomplish this goal. Her leadership has not only allowed the family-owned business to thrive, but also cultivated a devoted following that spans generations. By understanding and prioritizing the needs of consumers, Tricia highlights the importance of aligning the brand with consumer values and preferences. And through this consumer-centric philosophy, Milo's Tea Company has been able to consistently deliver products that appeal to consumers.  Moreover, another key element to the company's success is its people-centric culture, something Tricia champions as CEO. This internal culture of care and appreciation results in exceptional customer experiences, further strengthening the bond between Milo's Tea Company and its devoted following. In this episode of The Greatness Machine, Darius is joined by Tricia to talk about the essential elements of building a devoted following for your brand. Through candid conversation, Tricia shares the company's journey to success, highlighting the importance of consumer trust, brand values, and a people-centric approach. This episode will also touch on some strategic insights and leadership principles that have shaped Milo's Tea Company into a beloved household name with a passionate fan base. Topics include: Brand evolution of Milo's Tea Company from a small regional business to a national powerhouse The importance of exceptional customer service and being willing to say no to maintain brand integrity and growth The benefits of having a People First culture in driving success Tricia explains why it matters to understand and serve the needs of consumers The crucial role of trust in consumer relationships Overcoming limits and believing in the impossible And other topics… Sponsored by: Constant Contact: Try Constant Contact free for 30 days at constantcontact.com. Express VPN: Secure your online data today with ExpressVPN. Go to expressvpn.com/darius. Indeed: Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/darius.  Shopify: Sign up for a $1/month trial period at shopify.com/darius.  Jerry: Save $1,300/year on car insurance with Jerry at Jerry.ai/greatness.  [DISCLAIMER: *Based on drivers who switched and saved with Jerry over the past twelve months.  Over 20% of drivers who switched with Jerry found a monthly premium of $87 or less. Not all drivers find savings.] Connect with Patricia: Website: https://drinkmilos.com/  LinkedIn: https://www.linkedin.com/in/triciawallwork Connect with Darius: Website: https://therealdarius.com/ Linkedin: https://www.linkedin.com/in/dariusmirshahzadeh/ Instagram: https://www.instagram.com/imthedarius/ YouTube: https://www.youtube.com/@Thegreatnessmachine  Book: The Core Value Equation https://www.amazon.com/Core-Value-Equation-Framework-Limitless/dp/1544506708 Write a review for The Greatness Machine using this link: https://ratethispodcast.com/spreadinggreatness.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Most home inspectors build their business backwards… and it costs them time, money, and momentum.In this episode of Driving Inspector Success, Mike Crow breaks down the exact order to hire, and why getting it wrong leads to burnout and broken systems.Unlock the Power of Mike's #1 Referral-Generating Marketing SystemGet full details here... BBM+ Who is Mike Crow?Mike Crow is a Marketing and Business Expert who has built and managed multiple 7-figure businesses, including two 7-figure inspection firms.For the past 15 years, he's coached thousands of other inspection business owners and has personally helped 100+ companies grow to $1,000,000+ in annual revenue. He has also helped multiple single-inspector operations earn 6-figure annual revenues (some surpassing $300,000).Mike can teach any entrepreneur how to systematize and market their business to achieve their personal and professional goals.

Most home inspectors build their business backwards… and it costs them time, money, and momentum.In this episode of Driving Inspector Success, Mike Crow breaks down the exact order to hire, and why getting it wrong leads to burnout and broken systems.Unlock the Power of Mike's #1 Referral-Generating Marketing SystemGet full details here... BBM+ Who is Mike Crow?Mike Crow is a Marketing and Business Expert who has built and managed multiple 7-figure businesses, including two 7-figure inspection firms.For the past 15 years, he's coached thousands of other inspection business owners and has personally helped 100+ companies grow to $1,000,000+ in annual revenue. He has also helped multiple single-inspector operations earn 6-figure annual revenues (some surpassing $300,000).Mike can teach any entrepreneur how to systematize and market their business to achieve their personal and professional goals.

In this compelling conversation, Kate Donovan, founder and CEO of CAMP Digital, shares how she transformed from a dyslexic social worker into a tech-savvy entrepreneur who revolutionized marketing for the home services industry. After being told by Google to "get out of auto" and enter the home services space - which was a "technological desert" in 2018 - Kate built a capacity-aligned marketing platform that has scaled to serve trades businesses across multiple verticals.The episode explores Kate's unique approach to scaling businesses through her four-pillar philosophy: people, process, data, and technology. She discusses the critical balance of leveraging AI without creating liability, the importance of slowing down to go faster, and why understanding your team's capacity is essential for sustainable growth. Kate's social work background shines through in her people-first leadership style and commitment to hiring diverse talent, including LGBTQIA+ individuals, veterans, and second-chance employees.This conversation is perfect for service business owners, marketing leaders, and entrepreneurs looking to understand how technology can solve real business problems while maintaining a human-centered approach to growth.What You'll Learn:The CAMP Framework: How Capacity Aligned Marketing Platform revolutionizes service business marketing by connecting capacity management with ad spendThe "Three Times Rule": Kate's philosophy that if you do something three times, you should automate it with technologyAI Implementation Strategy: How to leverage AI tools while avoiding data privacy pitfalls and regulatory compliance issuesPeople-First Scaling: Why hiring for diversity and creating inclusive culture drives business differentiationThe Spinning Plates Analogy: How to balance people, process, data, and technology for sustainable growthEOS Integration: How the Entrepreneurial Operating System supports scaling from startup to established businessResources Mentioned:Camp Digital: Home services marketing platform (capacity-aligned marketing)Capacity Pro: Dashboard that manages marketing spend based on technician capacityEOS (Entrepreneurial Operating System): Business framework both hosts implementHubSpot: CRM and marketing platform discussedGoogle My Business & Google Ads: Platforms referenced for home services marketingChatGPT: AI tool discussed with privacy considerationsDealer Teamwork: Sean Stapleton's company (Katie's brother) where she previously workedAbout:          Kate DonovanTitle:            C.E.O. Company:  CAMP DigitalLet's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com. Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

This week's episode, David Millili and Steve Carran sit down with Stacy Warner, Executive Vice President at Eat.Drink.Sleep., the boutique hospitality group known for concept-driven hotels, restaurants, and bars that blend standout design with unforgettable guest experiences. Stacy shares her journey from a small town in Massachusetts to shaping some of California's most creative hospitality projects, including the iconic Tower 23 Hotel. She talks about her People First philosophy, why she believes independent hotels offer the best growth opportunities, and how Eat.Drink.Sleep. balances design ambition with operational excellence through their in-house creative studio.From navigating unique project challenges (like renovating a hotel on Catalina Island) to leading teams in an era of shifting workplace expectations, Stacy offers candid insights into what it takes to create spaces where both guests and employees thrive.You'll also hear her take on:The difference between “boutique” and “independent” hotelsHow guest expectations are evolving (and how they're not)Why investing in communication tech is shaping the future of hospitalityTips for retaining top talent in a competitive marketWatch the FULL EPISODE on YouTube: https://youtu.be/OWqEJJwAglI Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Stacy on LinkedIn: https://www.linkedin.com/in/stacy-warner-4369406/Eat.Drink.Sleep (EDS) Hospitality Group: https://eatdrinkandsleep.net/For full show notes head to: https://themodernhotelier.com/episode/200Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

James Hereford, President and CEO of Fairview Health Services, describes this Minnesota-based healthcare system's $600 million turnaround and the importance of focusing on people and processes, not just technology changes. Addressing staff shortages, quality of care, and patient experience led to finding a holistic approach that improved financial outcomes and changed the culture in a sustainable way. Investments have been made in community programs like food access and vaccination events, recognizing the impact of social determinants of health on patient outcomes. James explains, "When doing this, we have to think about sustainability, and there are things that you can do, like mass layoffs, that can change the short-term economics of an organization. They're just not sustainable. The work hasn't gone away. You haven't changed the nature of work, and we really tried to focus on the people in the process side of this and really make our focus on our processes." "The other problem with thinking only about the financial turnaround and the direct cost drivers is that it's not the only measure of success for a healthcare organization. It's also about the quality and safety of the care we provide. It's about the experience we provide for our patients, and it's about the culture and the environment in which our caregivers and others provide that care. And so we had to be thinking more holistically about the nature of the turnaround and what we had to do to achieve all of those outcomes." #FairviewHealth #Hospitals #Healthcare #FinancialTurnaround #HealthcareDelivery #FoodAccess #DigitalHealth #LeadershipSkills #Minnesota fairview.org Download the transcript here

James Hereford, President and CEO of Fairview Health Services, describes this Minnesota-based healthcare system's $600 million turnaround and the importance of focusing on people and processes, not just technology changes. Addressing staff shortages, quality of care, and patient experience led to finding a holistic approach that improved financial outcomes and changed the culture in a sustainable way. Investments have been made in community programs like food access and vaccination events, recognizing the impact of social determinants of health on patient outcomes. James explains, "When doing this, we have to think about sustainability, and there are things that you can do, like mass layoffs, that can change the short-term economics of an organization. They're just not sustainable. The work hasn't gone away. You haven't changed the nature of work, and we really tried to focus on the people in the process side of this and really make our focus on our processes." "The other problem with thinking only about the financial turnaround and the direct cost drivers is that it's not the only measure of success for a healthcare organization. It's also about the quality and safety of the care we provide. It's about the experience we provide for our patients, and it's about the culture and the environment in which our caregivers and others provide that care. And so we had to be thinking more holistically about the nature of the turnaround and what we had to do to achieve all of those outcomes." #FairviewHealth #Hospitals #Healthcare #FinancialTurnaround #HealthcareDelivery #FoodAccess #DigitalHealth #LeadershipSkills #Minnesota fairview.org Listen to the podcast here

Maria Sorrentino started as a tech while studying social work and went on to build Pest Pros in Kalamazoo—plus Hive Nine and the “Lead People Manage Stuff” workshops. The Blue-Collar Twins dig into how she hires, pays, and develops people, why peer groups changed her trajectory, and the faith-driven mission that keeps her scaling without losing the heart of the business. It's a field-tested blueprint for owners who believe culture and accountability win long term. You'll hear: The “part-time is a lie” origin story and why pest control is a marketable, problem-solving trade.How she worked every role—tech to termite inspector to operator—and why being a people-first leader beats being a “bug nerd.”Comp & culture: the “altruism base” (paid non-billable hours), commission hygiene, and building a team that actually likes accountability.The Top-100 epiphany that expanded her vision—and how a 100-mile service radius actually works.Peer pressure, the good kind: inside “The Eagle's Nest” where owners open P&Ls and leave with bruises (and breakthroughs).Why Hive Nine & “Lead People Manage Stuff” were built for leadership benches—not just owners. Show links: From Gym Teachers to Service Leaders: The Julio Twins' Story | Last Bite Mosquito, Viking Pest https://youtu.be/DAYxtzhswxs From PE Teachers to Pest Control Owners: The Julio Twins Share Their POTOMAC Experience https://youtu.be/HAx9noqsqTo https://www.linkedin.com/in/paulgiannamore www.potomaccompany.com https://bluecollartwins.com Produced by: www.verbell.ltd Timestamps 00:00 – Cold open: “Pest control is a real marketable skill… it's problem-solving.” 00:34 – Intros + how Maria connected with the Twins (Pest Cemetery days). 02:00 – Getting in: social work student → office → certified → field (and why “part-time” is a myth). 03:16 – Working every role: tech, termite inspections, then operator. 03:56 – “People person” vs. “bug nerds” at home—owning her lane. 04:31 – Starting Pest Pros (2018) with a home-inspector partner. 19:29 – The “altruism base”: paid non-billable hours that keep teams balanced. 20:22 – Paul Bello: from officiating her daughter's wedding to training her techs. 22:08 – Vision unlock: seeing Top-100 peers and realizing what's possible. 23:16 – Service map: running a 100-mile radius out of Kalamazoo. 25:46 – Boundaries, family, and why the business became a shared “fun thing.” 26:21 – Coaching bias: why Maria pushes revenue (and learned to respect margin). 31:24 – Hive Nine Consulting: events that develop teams, not just owners. 31:52 – “Lead People Manage Stuff”: the leadership workshop series. 32:45 – Community: why pest control attracts the “best-hearted” people. 33:04 – Her personal mission—and how faith guides the next bet. 42:49 – Inside “The Eagle's Nest”: open books, hard feedback, real accountability. 52:05 – Superpower: being a connector—and a final invite to collaborate. 53:09 – Outro & CTA to Potomac and more resources.

Scaling fast doesn't have to mean burning out your people. In this episode, we break down the human science of growth—how to focus teams, run sprints that stick, and build momentum without breaking culture—a playbook for leaders who want results and humanity in the same sentence.

In this Restaurant Owners Uncorked episode, Wil speaks with Or Peleg of Tel Aviv Restaurant Group in Los Angeles about his journey from aspiring lawyer to restaurateur, his group's six kosher restaurants, and the realities of running hospitality businesses in a challenging post-COVID LA environment. Or shares insights on balancing high service standards with rising labor costs, maintaining a people-first hospitality culture despite industry-wide tech and automation trends, and the importance of building lasting customer relationships. He emphasizes that while the restaurant business is tough and unpredictable, the joy of creating memorable guest experiences and fostering community keeps him motivated. Both discuss staffing challenges, the benefits of a weekly day off due to kosher practices, and the need for realistic expectations for anyone entering the industry.Key Takeaways: Or Pellig transitioned from aspiring lawyer to hospitality after discovering his love for creating memorable guest experiences. Tel Aviv Restaurant Group operates six kosher restaurants in LA's San Fernando Valley, with a seventh opening soon. Kosher operations involve strict dietary laws, separation of meat and dairy, special inspections, and closure from Friday sundown to Saturday sundown. Closing on Saturdays, initially a concern, now provides essential rest and balance for the team. Post-COVID staffing challenges include higher turnover, rising wages (e.g., $20/hr at McDonald's), and difficulty finding committed team members. The group invests in higher staffing levels to maintain personalized, hands-on service despite tech trends pushing toward self-ordering and automation. Exceptional service and experience—not just food quality—are key to customer loyalty in a competitive market. Or cautions would-be restaurateurs about the industry's challenges, high failure rates, and the need for hands-on ownership. Hospitality work offers a unique career path for people from all backgrounds, rewarding hard work and guest care with growth opportunities. Owner presence, strong culture, and genuine gratitude toward loyal guests are essential for long-term success.

When Mike Rypka launched Torchy's Tacos out of a trailer in Austin, he wasn't thinking about private equity or market expansion. He just wanted to serve “damn good tacos.”  Fast forward to today, and Torchy's has grown into a revered fast-casual chain with national ambitions, fueled by strategic investment and a fiercely loyal customer base. But the real engine behind the brand's success isn't just craveable food. It's culture. Torchy's differentiates itself through scratch-made food and a willingness to take creative risks with its menu. Behind the scenes is a deeply human company culture built around second chances, internal growth and genuine care for employees.  In this episode, Mike opens up about the humble beginnings of the company, how word of mouth and grassroots marketing initially drove Torchy's success and why “clean, craveable food” keeps the customers coming back. He also explains why it was critical to find an investment partner that provided not just capital, but deep operational and consumer insights, and how his personal struggles shaped a company culture rooted in redemption and opportunity.  Show notes: 0:25: Interview: Mike Rypka, Founder, Torchy's Tacos – Mike reflects on the early days of Torchy's Tacos and how it gradually evolved into a beloved taco chain with over 130 locations. He highlights the importance of quality, consistency, and culture in differentiating Torchy's from competitors, especially through their scratch-made food, full-service bars, and commitment to hospitality. Mike explains why he recently transitioned into the role of Chief Innovation Officer, how the company attempts to sell affordable food despite economic pressures and why Torchy's has resisted franchising in favor of maintaining tight operational control. He also talks about the importance of strong supplier relationships, transparency, and how deliberate growth has helped Torchy's preserve its identity and quality. Mike discusses how private equity firm General Atlantic has helped strategically guide the company's national expansion, how Torchy's innovation process blends customer feedback, social media listening and culinary trend tools and why not every idea has succeeded. Brands in this episode: Torchy's Tacos, Athletic Brewing

"You take care of the people, and they will take care of the park." Notable Moments [00:01:26] Introduction to the four types of park managers [00:02:04] Deep dive into People First management [00:14:24] Park First leadership and its focus on stewardship [00:26:56] Process Driven management: pros, cons, and structure [00:36:14] Personality Driven management and its unpredictable nature [00:45:14] Phil's insight: success is found in a hybrid model In this episode, Jody Maberry and Phil Gaines explore the four primary types of park managers: People First, Park First, Process Driven, and Personality Driven. They reflect on the advantages and cautions of each style while sharing personal stories and leadership lessons. They emphasize the importance of authenticity and the value of blending leadership approaches to best serve parks, staff, and visitors. Read the blog for more from this episode. Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://www.facebook.com/theparkleaders/

Burnie and Ashley discussing safe evacuation practices, UK's Online Safety Act, VPN's banning media, the Brocha, the Nappuccino, and Ashley's bid for a Nobel Prize. Support our podcast at: https://www.patreon.com/morningsomewhereFor the link dump visit: http://www.morningsomewhere.comFor merch, check out: http://store.morningsomewhere.com

In this episode of the HR Mixtape podcast, host Shari Simpson sits down with Nahed Khairallah, a global HR strategist and founder of Organized Chaos. They delve into the complexities of building effective HR departments in fast-growing startups, emphasizing the importance of a proactive, people-first approach. This conversation is timely as organizations increasingly recognize the need for inclusive leadership and strategic HR practices to enhance employee experience and drive business success. Listener Takeaways: Learn how to balance structure and flexibility in HR to support rapid growth. Discover why psychological safety is crucial in fast-paced environments. Explore strategies for integrating diversity, equity, and inclusion into the core of your organization from day one. Hit “Play” to gain valuable insights that can transform your HR approach and empower your organization! Guest(s): Nahed Khairallah, Global HR Strategist, Organized Chaos

Episode 4652: Guilty Of Treason; Rebuilding The AI Industry By Putting The American People First