Podcasts about People First

For today's essential Heretics 101 feature, Kelli and Nolan talk to Katelin Holloway, Founding Partner of Seven Seven Six. Katelin argues HR professionals possess essential early-stage investing skills, and advocates their transition from support roles to decision-making positions through founder relationship-building strategies.*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.coFor coaching and advising inquire at https://kellidragovich.com/HR Heretics is a podcast from Turpentine.Support HR Heretics Sponsors:Planful empowers teams just like yours to unlock the secrets of successful workforce planning. Use data-driven insights to develop accurate forecasts, close hiring gaps, and adjust talent acquisition plans collaboratively based on costs today and into the future. ✍️ Go to https://planful.com/heretics to see how you can transform your HR strategy.Metaview is the AI platform built for recruiting. Our suite of AI agents work across your hiring process to save time, boost decision quality, and elevate the candidate experience.Learn why team builders at 3,000+ cutting-edge companies like Brex, Deel, and Quora can't live without Metaview.It only takes minutes to get up and running. Check it out!KEEP UP WITH KATELIN, NOLAN + KELLI ON LINKEDINKatelin: https://www.linkedin.com/in/katelinholloway/Nolan: https://www.linkedin.com/in/nolan-church/Kelli: https://www.linkedin.com/in/kellidragovich/—LINKS: Seven Seven Six: http://sevensevensix.com—TIMESTAMPS:(00:00) Intro(01:27) How HR "Found" Katelin: The Accidental Career Path(02:02) Pixar University: Learning from World-Class People Operations(03:16) Meeting Alexis Ohanian: The Reddit Turnaround Story(04:12) When Employees Refused to Wear Company Swag(04:43) Why Hard Challenges Build Deeper Professional Bonds(05:42) From Boardroom to Back Room: The VC Industry Problem(07:24) Why Early-Stage Investing IS People Work(08:52) The "Talent Partner" Problem: Wasted Potential in VC(09:40) Sponsors: Planful | Metaview(12:03) The Marc Andreessen Challenge: Selection vs. Support(13:23) Platform Shifts Are Disrupting Venture Capital(14:07) Product and People First: 776's Different Approach(15:30) The Tactical Playbook: How to Break Into Venture(15:49) Build Founder Relationships, Not VC Relationships(16:22) The "How Can I Help?" Problem: Why Most VCs Fail Founders(17:39) From Advisor to Angel: Getting Equity Without Cash(18:28) The Golden Rule: Genuine Help Must Come First(20:06) Ed Catmull's 5-Year Rule: Knowing When to Leap(21:57) Why the Smartest People Never "Figure It Out"(22:26) Closing: Building the Future of Venture Capital This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hrheretics.substack.com

Do your marketing strategies keep you stuck in the past or position you for long-term growth? In today's episode with Mike Marut, discover how Revenova transformed its marketing approach, moving from outdated outreach and dormant social media into a people-first strategy powered by leadership visibility and authentic content!  You'll hear how their native AI gives them a true edge in the crowded TMS space, why conferences matter for brand awareness, and how empowering employees to create content fuels confidence and sales!  

In this episode of Learning Matters, we sit down with Dr. Sandee Dunbar-Smalley, Chief Learning Officer at AdventHealth.Together, they explore:• Why a people-first mindset is critical for retention and engagement• How AdventHealth measures leadership effectiveness and growth• The wide spectrum of leadership programs, from emerging leaders to executives• The thoughtful adoption of AI in learning, including internal ChatGPT pilots• The challenges of equity in access and migrating to Workday Learning• Dr. Dunbar-Smalley's inspiring journey from occupational therapist to CLOWhether you're leading L&D strategy, managing leadership development, or simply curious about the future of workplace learning, this episode is packed with insights.

In this conversation, Michael Fortenberry, CEO and co-founder of Protiv, shares his journey from a construction background to launching a tech solution tailored for the industry. He emphasizes the power of mentorship, the impact of a strong company culture, and the urgent need for innovation to tackle labor shortages and improve efficiency. Michael dives into the challenges of market research in construction, the emerging role of robotics, and why empowering employees and maintaining daily accountability can transform project outcomes.   Takeaways Michael's roots in construction were shaped by his father's influence. Mentorship is key to unlocking growth and leadership. A thriving company culture drives innovation and retention. Protiv was born to fix broken workflows in construction management. Good market research = knowing what field teams actually need. AI and robotics are redefining the future of construction. Solving the labor shortage requires both tech and people-first thinking. Empowered employees = productive, loyal teams. Daily accountability is a simple yet powerful performance driver. Industry events remain goldmines for relationship-building and marketing.   Chapters 00:00 Introduction to Michael Fortenberry and His Journey 02:14 Mentorship and Lifelong Learning 05:03 Building People, Not Just Structures 05:57 The Birth of Protiv and Its Challenges 10:18 Market Research and Validation in Construction 12:38 The Future of Technology in Construction 15:22 Addressing Labor Shortages with Robotics 18:31 Company Culture and Employee Empowerment 21:11 Innovations in Incentive Management 25:03 The Importance of Daily Accountability 27:01 Marketing Strategies for Construction Tech 30:39 Rapid Fire Round and Personal Insights  

When I first enrolled in a sleep consultant certification program, it gave me the information I needed, but it lacked something important: connection.No personal welcome. No opportunity to build a relationship with the course creator. And I've found the same to be true in other programs I've joined over the years.Center for Pediatric Sleep Management is different. From the very beginning, my goal has been for every student to feel seen, heard, and supported. CPSM was built on connection, and that same value guides the way I run my business every day.In this episode of the Becoming a Sleep Consultant podcast, I'm sharing why connection matters so much, not just in online education, but in any business. Parents don't just want a plan. They want you.If you'd like to learn more about becoming a Sleep Consultant, please join our Facebook Group https://www.facebook.com/groups/becomeasleepconsultantCPSM website: https://thecpsm.com/Book a free discovery call to learn how you can become a Certified Sleep Consultant here: https://jaynehavens.as.me/CPSM-Inquiry

Delta Air Lines has been making headlines in recent years—and not just for ranking high in customer service and passenger satisfaction. In this episode of Better by Great Place To Work, we explore the incredible transformation at Delta, especially its meteoric rise on the Fortune 100 Best Companies to Work For® list from No. 94 to No. 15 in just one year. Allison Ausband, Delta's executive vice president & chief people officer, takes listeners on a journey through the evolution of Delta's people-first culture, its ripple effects on business success, and the actionable strategies that can inspire organizations of any size to prioritize their people. Ausband began her career as a flight attendant and now leads the charge in creating a workplace where employees feel valued, heard, and supported. “If our people know they matter,” she says, “they'll serve our customers extremely well — and that drives business success.” Don't miss the company culture event of the year! Enter the code "Better" and save 20% off registration for the Great Place To Work For All Summit: For All Summit 2026 | Great Place To Work® Subscribe to our LinkedIn newsletter: Culture Edge Want to join our Great Place To Work community? Learn more about Certification. For a transcript of this episode, visit Delta's Allison Ausband on People-First Culture and Business Success | Great Place To Work® Read more about Delta's rise: How Delta Air Lines Soared to No. 15 on the Fortune 100 Best Companies to Work For List | Great Place To Work®

Ce lundi 8 septembre, le coût de la "probable chute" du gouvernement Bayrou, la question de la dette française, et les solutions pour remédier à la dégradation du pays, ont été abordés par Denis Payre, président de Nature & People First, Guillaume Poitrinal, fondateur de WO2, et Mathieu Plane, directeur adjoint du département analyse et prévision de l'OFCE, dans l'émission Les Experts, présentée par Raphaël Legendre sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.

Ce lundi 8 septembre, le bilan de François Bayrou et les répercussions des allègements de charges au niveau des entreprises ont été abordés par Denis Payre, président de Nature & People First, Guillaume Poitrinal, fondateur de WO2, et Mathieu Plane, directeur adjoint du département analyse et prévision de l'OFCE, dans l'émission Les Experts, présentée par Raphaël Legendre sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.

Ce lundi 8 septembre, Raphaël Legendre a reçu Denis Payre, président de Nature & People First, Guillaume Poitrinal, fondateur de WO2, et Mathieu Plane, directeur adjoint du département analyse et prévision de l'OFCE, dans l'émission Les Experts sur BFM Business. Retrouvez l'émission du lundi au vendredi et réécoutez la en podcast.

What is great service in 2025? In this episode of Tech on Toast, powered by Zonal, we unpack why hospitality is still (and always will be) a people business—and how that truth fuels loyalty.Host Chris Fletcher is joined by:Antony Pender — Founder, Yummy Collection (people-first pubs, bars & seafood concepts)Darren Smith — Head of Operations, Flat Iron (consistent, craveable steakhouse experiences)Gillian Nicholson — Sales Director, Zonal (tech that blends into brilliant service)They dive into:Defining modern service: “relaxed rigor,” natural interactions, and letting guests drive the experienceTraining that sticks: stories, shadowing, and Gen Z–friendly, bite-size learningTech that empowers (not replaces): surfacing the right info at the right time, seamlesslyCulture and retention: flexibility, share schemes, meaningful recognition, and clear, kind feedbackProtecting brand magic: value over hard sell; community, authenticity, and doing one thing exceptionally wellPull quotes“Hospitality is the job of making people happy.”“It's kind to be clear; it's unkind to be unclear.”“We're far more emotionally intelligent than AI—especially right now.”Catch up on the series: Missed an episode? Dive into the rest of our Loyalty Series to get fully up to speed.

In this episode of FP&A Tomorrow, host Paul Barnhurst welcomes Garry Ridge, former CEO of WD-40 Company and a globally recognized leadership coach, to discuss how company culture and employee engagement can drive business success. With his extensive experience building a culture of trust, respect, and belonging, Garry shares how FP&A professionals can align financial strategy with a purpose-driven organizational culture. From leadership to mental health in the workplace, Garry's insights provide valuable lessons for creating thriving teams and lasting business impact.Garry Ridge is a purpose-driven leader, coach, and global keynote speaker. As the former Chairman and CEO of WD-40 Company, Garry led the brand to become one of the world's most trusted names, achieving over 90% employee engagement and consistent shareholder growth. Known as The Culture Coach, Garry helps leaders create values-driven workplaces where learning, innovation, and connection fuel success. He is the author of Any Dumb-Ass Can Do It and co-author of Helping People Win at Work with Ken Blanchard.Expect to Learn:The connection between company culture and business successHow FP&A can guide strategy while fostering engagementWhy servant leadership is key to unlocking innovationPractical advice on building a workplace of belongingThe importance of "learning moments" in continuous improvementHere are a few quotes from the episode:"Great FP&A looks like a road map to a destination that's directionally very concise and understandable." - Garry Ridge"If only a small percentage of your organization is passionately working on executing your strategy, you'll get limited outcomes." - Garry Ridge"If you want to create a high-performing culture, focus on building trust, respect, and belonging." - Garry RidgeGarry Ridge offered a powerful vision for the future of leadership and organizational culture, one where trust, respect, and belonging are the foundations of success. He emphasized that great leaders are not just managers, but coaches who inspire their teams to thrive by focusing on values-driven cultures. From building employee engagement to navigating mental health challenges, Garry's insights provide actionable guidance for leaders looking to create work environments where people feel valued, connected, and empowered to contribute to a greater purpose.Get Certified with the FPAC CredentialEarn the only FP&A credential that proves your expertise and commitment to the profession.Use TheFPAGuy-FPAC for $150 off the ExamUse TheFPAGuy-FPACEPP for $100 off the Exam Prep PlatformLearn more: https://www.thefpandaguy.com/fpa-certificationsAFP FP&A Forum: All insights. Zero spin.March 23 – 25 in IndianapolisThis immersive, three-day event is built for financial professionals, by financial professionals, and it's designed to help you sharpen your skills, stay on top of trends, and connect with peers who understand your challenges.Learn more: https://www.financialprofessionals.org/events/meetings/afp-fp-a-forumFollow FP&A Tomorrow:Newsletter - Subscribe on LinkedIn - https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=6957679529595162624 Follow...

iLaunch, South Africa's leading woman-led recruitment agency, is transforming tech and talent acquisition. Founded by Toni Volschenk, the company bridges the gap between top-tier professionals and dynamic industries, from finance to AI. With a people-first approach and a 95% female team, iLaunch blends empathy, innovation, and strategy to deliver powerful, future-focused hiring solutions across the country.

In this episode, Veronique James, founder and CEO of The James Agency (TJA), underscores the power of a people-first culture in shaping both workplace satisfaction and agency success. The James Agency No. 3394 on the 2024 Inc. 5000 list. She explains how a tenured leadership team—grounded in accountability and integrity—strengthens employee engagement, fosters trust, and drives stronger client relationships. Veronique draws a direct link between happy, supported employees and the delivery of higher-quality outcomes for clients, while also highlighting how AI can be harnessed to boost efficiency and creativity without compromising culture. Reflecting on her 20 years as a leader, she shares the importance of weaving company values into everyday practices and the challenges of preserving culture during times of growth. She also emphasizes the role of vulnerability in leadership, noting that openness builds deeper connections within teams. At its core, the conversation reinforces that a people-first culture is not just about employee well-being—it is the foundation of client success and long-term organizational growth.

For many, the title has a different meaning depending on the business and the requirements (the scope also differs depending on which ‘hat' a CPO wears), often seen as just another corporate rebrand of HR. Yet, as Kathryn Kendall, CPO at Saltus, explains in this episode of the HR on the Offensive podcast, the role is complex and nuanced. It's about creating the conditions where people thrive so organisations can perform at their best. She discusses with host Chris Howard that the modern CPO is embedded in the business, understanding its culture, and championing its people strategy at every level.

In this episode of School Culture by Design, Phil Boyte sits down with Shyana Frost, to unpack the heart behind the People First framework. They explore why leading well starts with taking care of yourself, building authentic relationships, and cultivating trust through everyday “tiny moments.” From retreat stories to real-life examples of administrators transforming their schools, this conversation highlights practical ways leaders can prioritize people and create lasting impact.

“Even if an airplane can go at a thousand kilometers an hour, we're still really interested as humans in how fast a human can run.” – Nellie Wartoft In this episode of The People Dividend podcast, host Mike Horne speaks with Nellie Wartoft, CEO and founder of Tigerhall, about the future of organizational communication, the real drivers of change management, and what it means to lead with a people-first mindset. Nellie shares her journey from Sweden to Singapore and her mission to disrupt traditional internal communications strategies. Together, they explore how to engage employees during change initiatives, why generic frameworks fail, and how companies can focus on outcomes over remote work policies. With the rise of AI and remote teams, Nellie offers strategic guidance for people and culture leaders on tailoring communication, understanding employee needs, and driving meaningful, measurable transformation.   Key Points:   Traditional internal communications have alarmingly low engagement rates—leaders must rethink their approach. Outcome-based strategies are more effective than rigid remote work policies in driving transformation. People-first communication means understanding your audience and solving real business problems—not just applying generic frameworks.   Links:    Learn more about Mike Horne on Linkedin Email Mike at mike@mike-horne.com Learn More About Executive and Organization Development with Mike Horne Twitter: https://twitter.com/mikehorneauthor  Instagram: https://www.instagram.com/mikehorneauthor/,  LinkedIn Mike's Newsletter: https://www.linkedin.com/newsletters/6867258581922799617/,  Schedule a Discovery Call with Mike: https://calendly.com/mikehorne/15-minute-discovery-call-with-mike     Guest Links – Nellie Wartoft linkedin.com/in/nelliewartoft tigerhall.com

In this episode, we're sitting down with Greg Ortyl, President of Wholesale & Strategic Accounts at Uniti. Greg gives us a front-row seat to life inside the newly combined Uniti + Windstream family—talking straight about leadership, culture, and what real partnership looks like in the connectivity game. Yes, the merger means more fiber and more scale, but Greg explains why the real horsepower comes from trust, teamwork, and a promise to keep things human in a hyper-digital world. If you want to know how a bigger network can still feel personal—and why that matters to your business—stick around.

On this episode of The Advisory Board Podcast, host Dave Hansen chats with Nuttha “Nita” Goutier, founder of Sabai Thai Spa, about what it really takes to grow a brand without losing its heart. Nita opens up about the whirlwind launch of Sabai—complete with thousands of franchise inquiries in the very first months—and the real-world challenges of guiding candidates through the fear of making that first big investment.Together, Dave and Nita dive into the balancing act between single-unit and multi-unit franchise ownership, the realities of $650K–$1M spa buildouts, and why culture can either be your greatest strength or your biggest hurdle when scaling. Nita also shares her blueprint for creating operators through training, systems, and ongoing support—ensuring consistency across every location while still leaving room for franchisees to thrive.This conversation isn't just about numbers and logistics—it's about people. It's about building confidence in hesitant franchisees, creating a pathway for sustainable growth, and designing a culture that sticks no matter how many units you open.A special thank you to ClientTether, our episode sponsor, for powering smarter franchise growth and helping leaders like Nita keep their systems—and their sanity—running smoothly.If you've ever wondered how to scale a franchise without losing the culture that makes it special, this episode will give you both the strategy and the inspiration to do just that.

How do you build a devoted following for your brand? This question lies at the heart of every successful business endeavor, and Patricia Wallwork, the award-winning CEO of Milo's Tea Company, shares compelling insights into exactly how to accomplish this goal. Her leadership has not only allowed the family-owned business to thrive, but also cultivated a devoted following that spans generations. By understanding and prioritizing the needs of consumers, Tricia highlights the importance of aligning the brand with consumer values and preferences. And through this consumer-centric philosophy, Milo's Tea Company has been able to consistently deliver products that appeal to consumers.  Moreover, another key element to the company's success is its people-centric culture, something Tricia champions as CEO. This internal culture of care and appreciation results in exceptional customer experiences, further strengthening the bond between Milo's Tea Company and its devoted following. In this episode of The Greatness Machine, Darius is joined by Tricia to talk about the essential elements of building a devoted following for your brand. Through candid conversation, Tricia shares the company's journey to success, highlighting the importance of consumer trust, brand values, and a people-centric approach. This episode will also touch on some strategic insights and leadership principles that have shaped Milo's Tea Company into a beloved household name with a passionate fan base. Topics include: Brand evolution of Milo's Tea Company from a small regional business to a national powerhouse The importance of exceptional customer service and being willing to say no to maintain brand integrity and growth The benefits of having a People First culture in driving success Tricia explains why it matters to understand and serve the needs of consumers The crucial role of trust in consumer relationships Overcoming limits and believing in the impossible And other topics… Sponsored by: Constant Contact: Try Constant Contact free for 30 days at constantcontact.com. Express VPN: Secure your online data today with ExpressVPN. Go to expressvpn.com/darius. Indeed: Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/darius.  Shopify: Sign up for a $1/month trial period at shopify.com/darius.  Jerry: Save $1,300/year on car insurance with Jerry at Jerry.ai/greatness.  [DISCLAIMER: *Based on drivers who switched and saved with Jerry over the past twelve months.  Over 20% of drivers who switched with Jerry found a monthly premium of $87 or less. Not all drivers find savings.] Connect with Patricia: Website: https://drinkmilos.com/  LinkedIn: https://www.linkedin.com/in/triciawallwork Connect with Darius: Website: https://therealdarius.com/ Linkedin: https://www.linkedin.com/in/dariusmirshahzadeh/ Instagram: https://www.instagram.com/imthedarius/ YouTube: https://www.youtube.com/@Thegreatnessmachine  Book: The Core Value Equation https://www.amazon.com/Core-Value-Equation-Framework-Limitless/dp/1544506708 Write a review for The Greatness Machine using this link: https://ratethispodcast.com/spreadinggreatness.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Most home inspectors build their business backwards… and it costs them time, money, and momentum.In this episode of Driving Inspector Success, Mike Crow breaks down the exact order to hire, and why getting it wrong leads to burnout and broken systems.Unlock the Power of Mike's #1 Referral-Generating Marketing SystemGet full details here... BBM+ Who is Mike Crow?Mike Crow is a Marketing and Business Expert who has built and managed multiple 7-figure businesses, including two 7-figure inspection firms.For the past 15 years, he's coached thousands of other inspection business owners and has personally helped 100+ companies grow to $1,000,000+ in annual revenue. He has also helped multiple single-inspector operations earn 6-figure annual revenues (some surpassing $300,000).Mike can teach any entrepreneur how to systematize and market their business to achieve their personal and professional goals.

Most home inspectors build their business backwards… and it costs them time, money, and momentum.In this episode of Driving Inspector Success, Mike Crow breaks down the exact order to hire, and why getting it wrong leads to burnout and broken systems.Unlock the Power of Mike's #1 Referral-Generating Marketing SystemGet full details here... BBM+ Who is Mike Crow?Mike Crow is a Marketing and Business Expert who has built and managed multiple 7-figure businesses, including two 7-figure inspection firms.For the past 15 years, he's coached thousands of other inspection business owners and has personally helped 100+ companies grow to $1,000,000+ in annual revenue. He has also helped multiple single-inspector operations earn 6-figure annual revenues (some surpassing $300,000).Mike can teach any entrepreneur how to systematize and market their business to achieve their personal and professional goals.

In this compelling conversation, Kate Donovan, founder and CEO of CAMP Digital, shares how she transformed from a dyslexic social worker into a tech-savvy entrepreneur who revolutionized marketing for the home services industry. After being told by Google to "get out of auto" and enter the home services space - which was a "technological desert" in 2018 - Kate built a capacity-aligned marketing platform that has scaled to serve trades businesses across multiple verticals.The episode explores Kate's unique approach to scaling businesses through her four-pillar philosophy: people, process, data, and technology. She discusses the critical balance of leveraging AI without creating liability, the importance of slowing down to go faster, and why understanding your team's capacity is essential for sustainable growth. Kate's social work background shines through in her people-first leadership style and commitment to hiring diverse talent, including LGBTQIA+ individuals, veterans, and second-chance employees.This conversation is perfect for service business owners, marketing leaders, and entrepreneurs looking to understand how technology can solve real business problems while maintaining a human-centered approach to growth.What You'll Learn:The CAMP Framework: How Capacity Aligned Marketing Platform revolutionizes service business marketing by connecting capacity management with ad spendThe "Three Times Rule": Kate's philosophy that if you do something three times, you should automate it with technologyAI Implementation Strategy: How to leverage AI tools while avoiding data privacy pitfalls and regulatory compliance issuesPeople-First Scaling: Why hiring for diversity and creating inclusive culture drives business differentiationThe Spinning Plates Analogy: How to balance people, process, data, and technology for sustainable growthEOS Integration: How the Entrepreneurial Operating System supports scaling from startup to established businessResources Mentioned:Camp Digital: Home services marketing platform (capacity-aligned marketing)Capacity Pro: Dashboard that manages marketing spend based on technician capacityEOS (Entrepreneurial Operating System): Business framework both hosts implementHubSpot: CRM and marketing platform discussedGoogle My Business & Google Ads: Platforms referenced for home services marketingChatGPT: AI tool discussed with privacy considerationsDealer Teamwork: Sean Stapleton's company (Katie's brother) where she previously workedAbout:          Kate DonovanTitle:            C.E.O. Company:  CAMP DigitalLet's Connect Subscribe to the RevOps Champions Newsletter LinkedIn YouTube Explore the show at revopschampions.com. Ready to unite your teams with RevOps strategies that eliminate costly silos and drive growth? Let's talk!

This week's episode, David Millili and Steve Carran sit down with Stacy Warner, Executive Vice President at Eat.Drink.Sleep., the boutique hospitality group known for concept-driven hotels, restaurants, and bars that blend standout design with unforgettable guest experiences. Stacy shares her journey from a small town in Massachusetts to shaping some of California's most creative hospitality projects, including the iconic Tower 23 Hotel. She talks about her People First philosophy, why she believes independent hotels offer the best growth opportunities, and how Eat.Drink.Sleep. balances design ambition with operational excellence through their in-house creative studio.From navigating unique project challenges (like renovating a hotel on Catalina Island) to leading teams in an era of shifting workplace expectations, Stacy offers candid insights into what it takes to create spaces where both guests and employees thrive.You'll also hear her take on:The difference between “boutique” and “independent” hotelsHow guest expectations are evolving (and how they're not)Why investing in communication tech is shaping the future of hospitalityTips for retaining top talent in a competitive marketWatch the FULL EPISODE on YouTube: https://youtu.be/OWqEJJwAglI Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Stacy on LinkedIn: https://www.linkedin.com/in/stacy-warner-4369406/Eat.Drink.Sleep (EDS) Hospitality Group: https://eatdrinkandsleep.net/For full show notes head to: https://themodernhotelier.com/episode/200Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil.

James Hereford, President and CEO of Fairview Health Services, describes this Minnesota-based healthcare system's $600 million turnaround and the importance of focusing on people and processes, not just technology changes. Addressing staff shortages, quality of care, and patient experience led to finding a holistic approach that improved financial outcomes and changed the culture in a sustainable way. Investments have been made in community programs like food access and vaccination events, recognizing the impact of social determinants of health on patient outcomes. James explains, "When doing this, we have to think about sustainability, and there are things that you can do, like mass layoffs, that can change the short-term economics of an organization. They're just not sustainable. The work hasn't gone away. You haven't changed the nature of work, and we really tried to focus on the people in the process side of this and really make our focus on our processes." "The other problem with thinking only about the financial turnaround and the direct cost drivers is that it's not the only measure of success for a healthcare organization. It's also about the quality and safety of the care we provide. It's about the experience we provide for our patients, and it's about the culture and the environment in which our caregivers and others provide that care. And so we had to be thinking more holistically about the nature of the turnaround and what we had to do to achieve all of those outcomes." #FairviewHealth #Hospitals #Healthcare #FinancialTurnaround #HealthcareDelivery #FoodAccess #DigitalHealth #LeadershipSkills #Minnesota fairview.org Listen to the podcast here

James Hereford, President and CEO of Fairview Health Services, describes this Minnesota-based healthcare system's $600 million turnaround and the importance of focusing on people and processes, not just technology changes. Addressing staff shortages, quality of care, and patient experience led to finding a holistic approach that improved financial outcomes and changed the culture in a sustainable way. Investments have been made in community programs like food access and vaccination events, recognizing the impact of social determinants of health on patient outcomes. James explains, "When doing this, we have to think about sustainability, and there are things that you can do, like mass layoffs, that can change the short-term economics of an organization. They're just not sustainable. The work hasn't gone away. You haven't changed the nature of work, and we really tried to focus on the people in the process side of this and really make our focus on our processes." "The other problem with thinking only about the financial turnaround and the direct cost drivers is that it's not the only measure of success for a healthcare organization. It's also about the quality and safety of the care we provide. It's about the experience we provide for our patients, and it's about the culture and the environment in which our caregivers and others provide that care. And so we had to be thinking more holistically about the nature of the turnaround and what we had to do to achieve all of those outcomes." #FairviewHealth #Hospitals #Healthcare #FinancialTurnaround #HealthcareDelivery #FoodAccess #DigitalHealth #LeadershipSkills #Minnesota fairview.org Download the transcript here

Maria Sorrentino started as a tech while studying social work and went on to build Pest Pros in Kalamazoo—plus Hive Nine and the “Lead People Manage Stuff” workshops. The Blue-Collar Twins dig into how she hires, pays, and develops people, why peer groups changed her trajectory, and the faith-driven mission that keeps her scaling without losing the heart of the business. It's a field-tested blueprint for owners who believe culture and accountability win long term. You'll hear: The “part-time is a lie” origin story and why pest control is a marketable, problem-solving trade.How she worked every role—tech to termite inspector to operator—and why being a people-first leader beats being a “bug nerd.”Comp & culture: the “altruism base” (paid non-billable hours), commission hygiene, and building a team that actually likes accountability.The Top-100 epiphany that expanded her vision—and how a 100-mile service radius actually works.Peer pressure, the good kind: inside “The Eagle's Nest” where owners open P&Ls and leave with bruises (and breakthroughs).Why Hive Nine & “Lead People Manage Stuff” were built for leadership benches—not just owners. Show links: From Gym Teachers to Service Leaders: The Julio Twins' Story | Last Bite Mosquito, Viking Pest https://youtu.be/DAYxtzhswxs From PE Teachers to Pest Control Owners: The Julio Twins Share Their POTOMAC Experience https://youtu.be/HAx9noqsqTo https://www.linkedin.com/in/paulgiannamore www.potomaccompany.com https://bluecollartwins.com Produced by: www.verbell.ltd Timestamps 00:00 – Cold open: “Pest control is a real marketable skill… it's problem-solving.” 00:34 – Intros + how Maria connected with the Twins (Pest Cemetery days). 02:00 – Getting in: social work student → office → certified → field (and why “part-time” is a myth). 03:16 – Working every role: tech, termite inspections, then operator. 03:56 – “People person” vs. “bug nerds” at home—owning her lane. 04:31 – Starting Pest Pros (2018) with a home-inspector partner. 19:29 – The “altruism base”: paid non-billable hours that keep teams balanced. 20:22 – Paul Bello: from officiating her daughter's wedding to training her techs. 22:08 – Vision unlock: seeing Top-100 peers and realizing what's possible. 23:16 – Service map: running a 100-mile radius out of Kalamazoo. 25:46 – Boundaries, family, and why the business became a shared “fun thing.” 26:21 – Coaching bias: why Maria pushes revenue (and learned to respect margin). 31:24 – Hive Nine Consulting: events that develop teams, not just owners. 31:52 – “Lead People Manage Stuff”: the leadership workshop series. 32:45 – Community: why pest control attracts the “best-hearted” people. 33:04 – Her personal mission—and how faith guides the next bet. 42:49 – Inside “The Eagle's Nest”: open books, hard feedback, real accountability. 52:05 – Superpower: being a connector—and a final invite to collaborate. 53:09 – Outro & CTA to Potomac and more resources.

Scaling fast doesn't have to mean burning out your people. In this episode, we break down the human science of growth—how to focus teams, run sprints that stick, and build momentum without breaking culture—a playbook for leaders who want results and humanity in the same sentence.

After 20 years in restoration, Katie Smith, second-generation owner and CEO of PHC Restoration, has discovered that success isn't just about profit—it's about people, purpose, and impact.She shares how personal transformation, strategic planning, and clear leadership roles reshaped her company. From cash flow protection to thriving as an independent restorer, this episode delivers hard-earned wisdom for building a restoration business that lasts.

After 20 years in restoration, Katie Smith, second-generation owner and CEO of PHC Restoration, has discovered that success isn't just about profit—it's about people, purpose, and impact.She shares how personal transformation, strategic planning, and clear leadership roles reshaped her company. From cash flow protection to thriving as an independent restorer, this episode delivers hard-earned wisdom for building a restoration business that lasts.

In this Restaurant Owners Uncorked episode, Wil speaks with Or Peleg of Tel Aviv Restaurant Group in Los Angeles about his journey from aspiring lawyer to restaurateur, his group's six kosher restaurants, and the realities of running hospitality businesses in a challenging post-COVID LA environment. Or shares insights on balancing high service standards with rising labor costs, maintaining a people-first hospitality culture despite industry-wide tech and automation trends, and the importance of building lasting customer relationships. He emphasizes that while the restaurant business is tough and unpredictable, the joy of creating memorable guest experiences and fostering community keeps him motivated. Both discuss staffing challenges, the benefits of a weekly day off due to kosher practices, and the need for realistic expectations for anyone entering the industry.Key Takeaways: Or Pellig transitioned from aspiring lawyer to hospitality after discovering his love for creating memorable guest experiences. Tel Aviv Restaurant Group operates six kosher restaurants in LA's San Fernando Valley, with a seventh opening soon. Kosher operations involve strict dietary laws, separation of meat and dairy, special inspections, and closure from Friday sundown to Saturday sundown. Closing on Saturdays, initially a concern, now provides essential rest and balance for the team. Post-COVID staffing challenges include higher turnover, rising wages (e.g., $20/hr at McDonald's), and difficulty finding committed team members. The group invests in higher staffing levels to maintain personalized, hands-on service despite tech trends pushing toward self-ordering and automation. Exceptional service and experience—not just food quality—are key to customer loyalty in a competitive market. Or cautions would-be restaurateurs about the industry's challenges, high failure rates, and the need for hands-on ownership. Hospitality work offers a unique career path for people from all backgrounds, rewarding hard work and guest care with growth opportunities. Owner presence, strong culture, and genuine gratitude toward loyal guests are essential for long-term success.

From our CRE As A Strategy Leader Thought Leader Partner, Cushman and Wakefield. This conversation with Despina Katsikakis, Carol Wong, and Prudential External Link's Sheela Parakkal explores how corporate real estate and HR can join forces to create people-centric workplaces that drive engagement, well-being and performance. They dive into strategies for aligning real estate with employee needs and embedding culture into workplace design to boost productivity and deliver long-term business value. Their conversation offers fresh insights to help you reimagine your workplace strategy and create spaces that empower both your people and your business.

When Mike Rypka launched Torchy's Tacos out of a trailer in Austin, he wasn't thinking about private equity or market expansion. He just wanted to serve “damn good tacos.”  Fast forward to today, and Torchy's has grown into a revered fast-casual chain with national ambitions, fueled by strategic investment and a fiercely loyal customer base. But the real engine behind the brand's success isn't just craveable food. It's culture. Torchy's differentiates itself through scratch-made food and a willingness to take creative risks with its menu. Behind the scenes is a deeply human company culture built around second chances, internal growth and genuine care for employees.  In this episode, Mike opens up about the humble beginnings of the company, how word of mouth and grassroots marketing initially drove Torchy's success and why “clean, craveable food” keeps the customers coming back. He also explains why it was critical to find an investment partner that provided not just capital, but deep operational and consumer insights, and how his personal struggles shaped a company culture rooted in redemption and opportunity.  Show notes: 0:25: Interview: Mike Rypka, Founder, Torchy's Tacos – Mike reflects on the early days of Torchy's Tacos and how it gradually evolved into a beloved taco chain with over 130 locations. He highlights the importance of quality, consistency, and culture in differentiating Torchy's from competitors, especially through their scratch-made food, full-service bars, and commitment to hospitality. Mike explains why he recently transitioned into the role of Chief Innovation Officer, how the company attempts to sell affordable food despite economic pressures and why Torchy's has resisted franchising in favor of maintaining tight operational control. He also talks about the importance of strong supplier relationships, transparency, and how deliberate growth has helped Torchy's preserve its identity and quality. Mike discusses how private equity firm General Atlantic has helped strategically guide the company's national expansion, how Torchy's innovation process blends customer feedback, social media listening and culinary trend tools and why not every idea has succeeded. Brands in this episode: Torchy's Tacos, Athletic Brewing

"You take care of the people, and they will take care of the park." Notable Moments [00:01:26] Introduction to the four types of park managers [00:02:04] Deep dive into People First management [00:14:24] Park First leadership and its focus on stewardship [00:26:56] Process Driven management: pros, cons, and structure [00:36:14] Personality Driven management and its unpredictable nature [00:45:14] Phil's insight: success is found in a hybrid model In this episode, Jody Maberry and Phil Gaines explore the four primary types of park managers: People First, Park First, Process Driven, and Personality Driven. They reflect on the advantages and cautions of each style while sharing personal stories and leadership lessons. They emphasize the importance of authenticity and the value of blending leadership approaches to best serve parks, staff, and visitors. Read the blog for more from this episode. Resources www.parkleaders.com https://parkleaders.com/about/ Facebook - https://www.facebook.com/theparkleaders/

Pisgah Sunday Service - 8th Sunday After Pentecost- 08/03/2025 - 10:45 AM Todays Readings: First Reading : Ecclesiastes 1: 2, 12-14; 2:18-23 Second Reading : Colossians 3: 1-11 Gospel : St. Luke 12: 13-21 Prayer List: Otis Amick Wanda Amick Donald & Janette Clamp Jack Clarke Betty Harmon Patricia Harmon Eleanor Rawl Michael Rawl Richard Roof Ricky Whisenant Barbara Watson Damian Williams The chancel flowers are given to the glory of God and in honor of our 39th wedding anniversary by Brett & Geleen Toresdahl. ---------- Pastor Stephen Mims Rev Bekah Boatwright Pisgah Lutheran Church 1350 Pisgah Church Rd, Lexington, SC 29072 www.pisgahlutheran.org @pisgahlutheran https://linktr.ee/pisgahlutheran 803-359-2223 We Share Our Gifts to Show God's Love ---------- THE LORD'S PRAYER Our Father, who art in heaven, hallowed be thy name, thy kingdom come, thy will be done, on earth as it is in heaven. Give us this day our daily bread; and forgive us our trespasses, as we forgive those who trespass against us; and lead us not into temptation, but deliver us from evil. For thine is the kingdom, and the power, and the glory, forever and ever. Amen. #shareourgifts #lutheran #pisgahlutheran #faith #goinpeace

Starting a law firm from scratch is no easy feat—especially when it involves balancing a marriage, raising three energetic boys, and building a strong, people-first legal practice. In this episode, listeners hear a candid conversation about the early days of entrepreneurship, the leap of faith it takes to leave stable careers, and the lessons learned while growing a firm from a tiny shared office space to a 71-person team with multiple locations. The discussion dives into the challenges of stepping away from a structured environment, the fears and unknowns of entrepreneurship, and the importance of intentionally shaping company culture from day one. Listeners will gain an inside look at the journey of building a business with a focus on the client experience, democratizing access to legal expertise, and overcoming the doubts that come with starting something entirely new—while also nurturing a strong personal and professional partnership. Seven Key Takeaways Taking calculated risks is crucial – The leap from secure employment to starting a firm requires courage, planning, and a willingness to face uncertainty.Intentional culture-building pays off – Choosing the right people and fostering a non-toxic, supportive environment can set a business apart from competitors.Focus on client experience, not just results – Providing accessible legal information and prioritizing the client journey can be a key differentiator in a crowded market.Start small, think big – Even a tiny rented office can be the foundation for long-term success if vision and determination are strong.Partnerships thrive on trust and communication – A strong foundation in both personal and professional relationships is essential when building a business together.Avoiding the “glass ceiling” mindset – Entrepreneurship provides opportunities for growth without waiting for promotions tied to seniority.Resilience is non-negotiable – Early challenges and setbacks are inevitable, but perseverance can lead to significant growth over time.

Burnie and Ashley discussing safe evacuation practices, UK's Online Safety Act, VPN's banning media, the Brocha, the Nappuccino, and Ashley's bid for a Nobel Prize. Support our podcast at: https://www.patreon.com/morningsomewhereFor the link dump visit: http://www.morningsomewhere.comFor merch, check out: http://store.morningsomewhere.com

In this episode of the HR Mixtape podcast, host Shari Simpson sits down with Nahed Khairallah, a global HR strategist and founder of Organized Chaos. They delve into the complexities of building effective HR departments in fast-growing startups, emphasizing the importance of a proactive, people-first approach. This conversation is timely as organizations increasingly recognize the need for inclusive leadership and strategic HR practices to enhance employee experience and drive business success. Listener Takeaways: Learn how to balance structure and flexibility in HR to support rapid growth. Discover why psychological safety is crucial in fast-paced environments. Explore strategies for integrating diversity, equity, and inclusion into the core of your organization from day one. Hit “Play” to gain valuable insights that can transform your HR approach and empower your organization! Guest(s): Nahed Khairallah, Global HR Strategist, Organized Chaos

Episode 4652: Guilty Of Treason; Rebuilding The AI Industry By Putting The American People First

Ralph Stayer, is the founder of Johnsonville Sausage, one of America's most beloved family-owned food companies. From humble beginnings in a small Wisconsin town of just 65 people, Ralph helped grow Johnsonville from an 8-person operation into a global brand by radically rethinking leadership, purpose, Capitalism, and what it means to build a business with heart. In this episode, Brad sits down with Ralph in sunny Naples, Florida, for a deep conversation about faith, capitalism, giving, and legacy. Ralph shares how his own leadership transformation began in frustration and burnout, eventually leading him to create a company culture grounded in empowerment, service, and stewardship. From mentoring his team to consulting for hospitals and leading charitable initiatives that raise tens of millions for children, Ralph's life is a masterclass in purpose-driven leadership. “You're not building sausage. You're building people who make sausage.” - Ralph Stayer “Capitalism isn't a tool of the rich—it's God's gift to the poor.” - Ralph Stayer “There's only one real measure of success: hearing, ‘Well done, my good and faithful servant.'” - Ralph Stayer This Week on the Wow Factor: Ralph's early life working summers in the Johnsonville factory and walking the riverbanks with a .22 The pivotal leadership shift that came after a frustrating period of rapid growth and employee disengagement How consultant Lee Thayer helped Ralph see that the real value of a company is its people The transformation from being a boss to building a culture of empowerment and trust Why Ralph believes businesses must talk openly about God and purpose at work The revelation that led Ralph to embrace giving not just money, but time and wisdom Why the phrase “give back” needs to be rethought—and how capitalism enables human flourishing Ralph's involvement in raising over $33 million in a single afternoon for children's charities through the Naples Winter Wine Festival Ralph's Word of Wisdom: There's really only one measure of real success—and that's whether you hear, ‘Well done, my good and faithful servant.' That's what I'm working toward. Not money. Not fame. Not status. Just that. Connect With Johnsonville Sausage: Johnsonville Facebook Johnsonville Pinterest Johnsonville Instagram Johnsonville TikTok Ralph C. Stayers Books Connect with The Wow Factor:   WOW Factor Website   Brad Formsma on LinkedIn    Brad Formsma on Instagram    Brad Formsma on Facebook    X (formerly Twitter)   

Ever tried to juggle visionary ideas, tight budgets, and a team that spans every learning style under the sun? In this episode of The Small Nonprofit, Maria sits down with management coach and EDI powerhouse Marisa Tran (they/them) to unpack what “people-first, consent-based leadership” really looks like when you're running a small shop. Marisa is an autistic, gender-queer, Irish-Vietnamese settler with 15 years of experience helping organizations clean up their HR, embed equity, and grow managers into actual leaders. Their superpowers: workplace harm reduction, accessibility audits, and coaching folks who were promoted for being great at their job...but never shown how to lead. Managing People – The Highlights Performance talks should be boringly routine Make goals and feedback part of every weekly or bi-weekly check-in so “the big scary review” never sneaks up on anyone. Consent in management LONG before performance reviews, work with the staffer to create a work plan and a check in cadence. Autonomy = trust. Recognition isn't one-size-fits-all Annual raises matter, but some staff love public shout-outs while others want quiet affirmation or extra learning budgets. Ask, don't assume. Leaders own the misses; teams own the wins When targets slip, step up and shield your crew. When they soar, hand them the mic and the credit. Diversity of thought strengthens strategy Pair big-idea generators with detail-oriented implementers and professional problem-spotters. Different brains, stronger outcomes. 3 Actionable Tips for Managing People: Bake goals into your meeting agenda Create a living doc or dashboard you revisit every check-in. Progress, blockers, next steps; nothing fancy, just visible. Run a “How do you like to be celebrated?” survey Five quick questions (think love-languages-at-work) will save you from that pizza-party flop and show staff you actually listen. Track turnover like a KPI Note tenure, role, and identities (where shared). Spikes in departures—especially among marginalized staff—are flashing red lights for culture repair. Resources and Links Connect with our host, Maria Rio Connect with our guest, Marisa Tran Marisa's website Support our show. We are fully self-funded! Watch this episode on YouTube Need help with your fundraising? Liked this episode? Have an idea? Send us a text HERE :) Liked this episode? Have an idea? Send us a text HERE :)Support the show

In this insightful conversation from the Gartner Supply Chain Symposium, Scott Luton of Supply Chain Now sits down with Jon Rodammer, Senior VP and Head of North America Operations at Kenvue. Jon shares his inspiring leadership journey and the values that guide him—resilience, mentorship, and a people-first mindset.They explore:The power of agility and responsiveness in today's supply chainsWhy digitization and system investments matter for newly independent companiesHow Jon's experience with top consumer goods brands shaped his "consumer-first" approachThe role of mentorship and community service in building strong leadershipKenvue's cultural commitment to continuous improvement and operational excellenceWhether you're navigating supply chain disruption or growing a team, Jon's insights are packed with real-world value.Additional Links & Resources:Connect with Jon: https://www.linkedin.com/in/jonrodammer/Learn more about Kenvue: https://www.kenvue.com/Watch our other interviews from Gartner Supply Chain Symposium 2025: https://supplychainnow.com/gartner-2025 Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- When to Walk Away from Warehouse AI - and When to Go All In: https://bit.ly/4dFgCYqWEBINAR- Real Stories: How an Australian Powerhouse Unlocked Millions in Capex Using Advanced Supply Chain Planning: https://bit.ly/3TsxBUFWEBINAR- Unleash Your Inner Pioneer: How to Transform How You Lead: https://bit.ly/45X3ax3WEBINAR- Still in the Dark? 4 Shipping Visibility Fails You Can't Afford This Peak: https://bit.ly/44g0NEiWEBINAR- Strengthening Fraud Defenses Through Tracking and Digital Visibility: https://bit.ly/4eiZ6t3WEBINAR- From Framework to Action: Decision Automation in the Agentic Supply Chain: https://bit.ly/4nKlkJ6WEBINAR- From Legacy to Leading Edge, Morgan Foods' Supply Chain Journey: https://bit.ly/3IcDDGkWEBINAR- Tomorrow's Factory is Already Here: https://bit.ly/45QMGqoThis episode is hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at:

In this episode of the HR Like a Boss podcast, John welcomes Mark Chaffey, co-founder and CEO of hackajob. They discuss Mark's journey from England to New York and the importance of creating a positive work culture. Mark shares insights on how hackajob addresses the challenges of tech hiring and the evolving role of AI in recruitment. The conversation emphasizes the significance of relationships in talent acquisition and the need for HR professionals to adapt to technological advancements while maintaining a people-first approach.

When you're building a business, it's easy to get caught up in the hustle, the metrics, and the systems. If you've ever felt frustrated by team challenges, struggled to motivate others, or wondered why your leadership isn't landing the way you hoped, this conversation is for you.  In this episode, we're joined by Dr. Sam Adeyemi, a globally respected executive coach, leadership strategist, and author who has trained over 52,000 leaders through his Daystar Leadership Academy. He's coached CEOs around the world, and what sets Dr. Sam apart is his passion for people-centered leadership. In this conversation, he breaks down why your people, not your processes, are your most valuable asset and how learning to lead with empathy, strategy, and vision can transform your business from the inside out.    DURING THIS EPISODE YOU'LL LEARN: Why focusing on results and processes alone leads to burnout and turnover The mindset shift every leader must make to become people-focused How to build trust and loyalty without sacrificing accountability Ways to create a values-driven culture  Why empathy, love, and emotional intelligence are leadership superpowers How Dr. Sam's SHIFTS framework can help you transform how you lead   Don't miss out on the resources mentioned in this episode by checking out the show notes at blacktobusiness.com/260   Thank you so much for listening! Please support us by simply rating and reviewing our podcast! Also, connect with us on Instagram:  https://www.instagram.com/blacktobusiness/    Don't miss an update! Sign up for our weekly newsletter: https://blacktobusiness.com/mailinglist  

Send us a textHello you beautiful souls, thank you for tuning in to another episode. I appreciate each and every one of you. This episode is very important and a message I know needs to reach as many people as possible. This information needs to be brought to light because I know that is truly all possible, that this a the world that we will grow into, but the first step is awareness and understanding before we can call it in. Please share this with friends, family or anyone you feel needs to heal this message. We are ushering in to a new era, and it will be a beautiful time for humanity. We all deserve to live in a beautiful, heart centred world. We all deserve to have a government that cares about the people and makes decisions to uplift the people, and create a sense of community for each other. 

In this episode of The Speed of Culture, Matt Britton chats with Andy Kauffman, Chief Commercial Officer, U.S. and Canada, Marriott International, about the convergence of sales and marketing, the power of first-party data, and how AI is reshaping personalization and operations. Tune in to learn how Marriott is building travel experiences that feel truly one-to-one.Follow Suzy on Twitter: @AskSuzyBizFollow Andy Kauffman on LinkedInSubscribe to The Speed of Culture on your favorite podcast platform.And if you have a question or suggestions for the show, send us an email at suzy@suzy.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of Rethink Retail, host Rebekah Kondrat speaks with Victoria Katsarou, VP of Global Retail at Estée Lauder Companies, live from The Lead. Victoria unpacks how Estée Lauder blends luxury, innovation, and humanity to shape the future of beauty retail. From building agile teams to staying laser-focused on the consumer experience, her people-first philosophy drives transformation at scale. We cover: ✔️ Leading with empathy in a global retail org ✔️ How tech enhances, not replaces, the human connection ✔️ Scaling agility across 150+ markets ✔️ What the future of beauty retail looks like

Welcome to this special Supply Chain Point edition of The New Warehouse Podcast. Kevin chats with Jameel Hye, a Supply Chain transformation leader at Mars and creator of a popular YouTube channel focused on developing supply chain talent. With over two decades of experience in the CPG industry and a passion for teaching, Jameel shares key lessons from his work at Mars, as well as insights from the Supply Chain Point event. The conversation spans everything from AI's proper role in logistics to the critical need for hands-on experience early in one's career. Jameel also weighs in on change management, cross-functional integration, and how he's helping the next generation of professionals grow through storytelling and transparency.Get your free ID Label sample right here. Follow us on LinkedIn and YouTube.Support the show

Ken Rusk is a leader who has built wildly successful organizations and teams starting from the ground up. And he's done it by emphasizing people and cultures first. This is someone who walks the talk of “People First” and he has the results to prove it. He's the founder of a wildly successful organization that hasn't just been able to produce head turning results…he's maintained an incredible 95% retention rate of his team in one of the most high-turnover rate industries in the world. Ken has been featured in places like Forbes, the USA Today, and Fox News…and today he joins us and shares a framework you can implement immediately. This framework has helped literally thousands of leaders build teams that operate with consistency, predictability, and without sucking the life out of those who work there. You can connect with Ken on LinkedIn here. (https://www.linkedin.com/in/ken-rusk-2656a7175/) You can learn more about Ken and his team here (https://www.kenrusk.com/). For video excerpts of this and other episodes of the Sales Leadership Podcast, check out Sales Leadership United Here. (https://www.patreon.com/c/SalesLeadershipUnited)

Alex Draper, founder of DX Learning, is a leadership expert dedicated to eradicating workplace toxicity. Through his CARE to Win playbook, he's transformed 60,000 plus leaders, fostering psychological safety, emotional intelligence, and people-centered leadership worldwide. Top 3 Value Bombs 1. You are winning with culture if there is a lot of conversation, healthy conflict and continuous improvement day in and day out. 2. Sometime we forget that our customer satisfaction can't be higher than our internal customers satisfaction. Employee engagement drives the customers engagement and that can get lost sometimes which is an important factor. 3. Autonomy is about empowering others and giving them your trust. The gift of autonomy is letting others speak. The 4 Leadership Habits to Build High-Performing Teams. Check out Alex's book in Amazon - Care to Win Sponsors DeleteMe - Take control of your data and keep your private life private by signing up for DeleteMe. Get 20 percent off your DeleteMe plan when you go to JoinDeleteMe.com/eofire and use promo code EOFire at checkout. ZipRecruiter - Save time hiring for 2025 with new ZipIntro. Just go to ZipRecruiter.com/fire right now to try ZipIntro FOR FREE. ZipIntro. Post jobs today, talk to qualified candidates tomorrow.