Podcasts about listening skills

In this episode of the Drop In CEO podcast Eric Allen, the Chief Sales Officer for Balance Aesthetics and Wellness, shares his journey from humble beginnings at Mitsubishi Motors to becoming a seasoned C-Suite leader. He discusses the essence of strategic planning, execution, and sticking to goals, emphasizing the importance of understanding business processes from the ground up. Eric also touches on the personal values instilled in him by his single mother, his passion for chess, and the significance of fostering original leadership. Tune in to gain valuable leadership insights from Eric's experiences and thought-provoking perspectives. Episode Highlights: 04:19 The Importance of Ground-Level Experience 09:34 From Tactical Expert to Strategic Leader 17:00 Eric's Success Formula for Excellence 21:17 Eric’s insights on Chess, Community, and Calm Eric Allen is a dynamic business leader known for driving rapid growth through operational excellence and visionary leadership. Beginning his career at Mitsubishi Motors, Eric honed his expertise in Lean management and has since led teams at Astral Brands, Jimerson Enterprises, and Balanced Aesthetics + Wellness. As a COO, he champions execution, team collaboration, and customer-centric innovation. Eric thrives on coaching others to exceed expectations and embraces technology to unlock new revenue opportunities and improve efficiency. His leadership style inspires high performance in fast-paced environments. Eric brings deep expertise in business development, operations, strategy, and scalable growth solutions. Connect with Eric Allen: LinkedIn: www.linkedin.com/in/eric-allen-mba-93270174 Company Website: balancedaestheticsmedspa.com For More Insights from The Drop In CEO:

In this episode of the Drop In CEO podcast Adam Malone, leadership consultant, discusses the importance of trust dynamics within teams, leadership challenges in scaling organizations, and Malone's transition from corporate leadership to consulting. With a focus on empathy, authenticity, and performance, Malone emphasizes the significance of developing a fabric of trust to navigate challenges and drive organizational success. This episode provides valuable insights for C-Suite leaders and growing businesses on enhancing leadership capabilities, managing global teams, and fostering trust within teams. Episode Highlights: 03:29 The Importance of Trust in Leadership 06:26 Transitioning from Technical to Leadership Roles 13:06 Building Trust Across Time Zones 21:55 Empathy and Authenticity in Leadership Adam Malone is a leadership coach and consultant with a mission to help high-performing leaders build resilient, cohesive teams. After a 20-year corporate career—including 17 years rising from analyst to VP at a Fortune 500 company—he left in 2024 to focus on what truly matters: sustained high performance. Adam works with leadership teams and mid-level managers to identify hidden barriers to success, unlocking the grit, tenacity, and resilience needed to thrive under pressure. His approach goes beyond traditional leadership training, equipping organizations to cultivate strong, sustainable cultures built to last—no matter what challenges arise. Connect with Adam Malone: Linkedin: https://www.linkedin.com/in/adam-malone-a9100ba/ For More Insights from The Drop In CEO:

“We ended up forming a new string orchestra at the high school, and I led every rehearsal and conducted every concert. I remember the very first day. I looked at my teacher and said, ‘how do you start them? Do I breathe?' I tried something, and it didn't work. Then I did the sniff, and everyone came in. Now I teach conducting, and what I want to give the students is a sandbox where they can make mistakes and figure out what works for them.”Conductor Albert Pinsonneault is the Associate Director of Choral Studies at the University of Wisconsin, where he teaches choir, conducting, and the graduate choral literature seminar. He is also founder and artistic director of the Madison Choral Project, a 24-voice professional chamber choir based in Madison, Wisconsin. A fierce advocate for new music, he has commissioned and premiered dozens of new works for choir. He received second place in the American Prize for Professional Choirs in 2020, performed at Midwestern ACDA Regional conferences (2018, 2020), presented at ACDA National in 2017, and headlined the Iowa Choral Directors Association state conference in 2024. His booklet Choral Intonation is published through Graphite and in active use at over 150 high schools, universities, churches, and community choruses.Dr. Pinsonneault was Director of Choral Activities at the University of St. Thomas in St. Paul, Minnesota where he oversaw a large undergraduate choral program involving 200 student musicians, a nationally televised Christmas program, and a history of international travel. From 2015-2019 he was Associate Director of Choral Organizations at Northwestern University in Evanston, IL, where he helped administer a distinguished doctoral program in choral conducting, led two choirs, taught the graduate choral literature sequence, and served on dissertation committees.A native of Minnesota, Dr. Pinsonneault attended St. Olaf College (BM Piano Performance) and the University of Minnesota (MM Choral Conducting) before completing his studies at the University of Cincinnati College-Conservatory of Music (DMA Choral Conducting, minor in Music Theory).To get in touch with Bert, you can e-mail him at bert.pinsonneault@wisc.edu.Email choirfampodcast@gmail.com to contact our hosts.Podcast music from Podcast.coPhoto in episode artwork by Trace Hudson

In this episode of the Drop In CEO podcast Erika Yocom shares her experiences transitioning from a VA to a business partner and eventually the CEO of Audivita Studios. She discusses the importance of high-quality audio production, the role of AI in the industry, and maintaining authenticity and transparency as key leadership traits. This episode provides valuable insights for C-Suite leaders on navigating business challenges, leveraging technology, and fostering a positive work environment. Episode Highlights: 04:48 The Growth and Success of Audivita Studios 07:48 Challenges and Learnings as a CEO 16:18 The Future Vision for Audivita Studios Erika Yocom is the Chief Executive Officer of Audivita Studios, where she blends strategic vision with operational excellence to lead a team dedicated to crafting exceptional audio experiences. With a rich background spanning corporate leadership and entrepreneurship, she brings deep expertise in operations, business development, and team building. Erica thrives where creativity meets strategy, ensuring Audivita stays at the forefront of the audio entertainment industry. Under her leadership, the studio produces compelling audiobooks and podcasts that inspire and engage audiences worldwide. Passionate about storytelling and innovation, Erica is committed to empowering teams and connecting voices to the world through audio. Connect with Erika Yocom: Company Website: audivita.com Linkedin: https://www.linkedin.com/in/mischaz/ For More Insights from The Drop In CEO:

In this episode of the Drop In CEO podcast Mischa Zvegintzov, the Chief Influence Officer of the Influence Army and host of the Table Rush Talk Show. Mischa shares his riveting journey from being a successful home loan officer to retiring and eventually founding a business that helps heart-centric entrepreneurs amplify their influence through podcast guest appearances. The discussion delves deep into Mischa's identity crisis, his path to self-discovery through yoga and meditation, and how he ultimately found joy and purpose in guiding others to build their brands and connect with wider audiences. This episode is a treasure trove of insights for anyone looking to reinvent themselves and transition into a purpose-driven career. Episode Highlights: 02:29 Mischa's Sales Journey and Burnout 04:33 Reinventing Life: From Sales to Yoga 17:07 Finding Purpose and Reclaiming Identity 19:05 The Journey to Big Stages 20:06 Embracing the Process 20:52 Testing and Trying New Ventures 21:39 The Testimonial Guy 24:08 Pivoting to Podcast Guesting 25:35 Building the Influence Army Mischa Zvegintzov is a digital marketing strategist and influence builder, empowering heart-centered entrepreneurs to amplify their message, grow their authority, and increase their impact—without wasting money on ads. With 20 years of experience in old-school sales and over 1.5 billion dollars in loans funded, Mischa blends proven tactics with modern digital tools to help entrepreneurs rise. After a self-imposed break to raise his sons and teach yoga, he’s back with his signature superpower: building influence. As founder of The Influence Army and host of the top 1.5% “Table Rush Talk Show,” Mischa is on a mission to help others be seen and heard. Connect with Mischa Zvegintzov: Company Website: https://www.influencetour.com Linkedin: https://www.linkedin.com/in/mischaz/ Facebook: https://www.facebook.com/MrMischa/ For More Insights from The Drop In CEO:

In this episode of the Drop In CEO podcast Ryan Carey, CEO of BetterOn, a company that helps leaders build authentic video presence. Ryan shares his journey from being on YouTube's early team to founding BetterOn, emphasizing the importance of self-awareness and authentic connection in leadership. He discusses the transformative power of video presence and how it can enhance professional influence and personal confidence. Deb and Ryan also delve into the process of self-reflection, the psychological impact of seeing oneself on camera, and the broader implications for corporate and personal growth. This insightful conversation offers valuable guidance for C-Suite leaders and entrepreneurs looking to elevate their communication skills and connect more effectively with their audiences. Episode Highlights: 02:44 Ryan's Journey with YouTube 05:00 The Birth of BetterOn 07:10 The Power of Authentic Presence 11:17 Transformative Client Stories 22:24 The Importance of Professional Presence Ryan Carey is the CEO behind BetterOn, a company dedicated to helping leaders and professionals build authentic presence on video, in person, and across workplaces. A pioneer in the video space, he was one of YouTube’s earliest team members, witnessing firsthand the platform’s explosive growth and transformative power. After his own journey as a YouTube content creator, Ryan launched BetterOn in 2014, combining his unique insights into video with a mission to elevate workplace communication. Forward thinking companies like Google, IBM, Deloitte, and Red Hat use BetterOn to invest in their high potential people. Connect with Ryan Carey: Company Website: www.betteron.com Ryan’s Linkedin: https://www.linkedin.com/in/ryancarey/ For More Insights from The Drop In CEO:

How victim, villain, and helpless stories sabotage our most important conversations.The hardest conversations aren't just about what you say to the other person. According to Joseph Grenny, critical conversations begin with the stories that you tell yourself.As a leading expert on business performance and communication, and a New York Times bestselling co-author of Crucial Conversations, Grenny explains that navigating high-stakes communication starts by examining the internal narratives we bring into these situations. “You and I use three consistent types of stories in these moments that don't serve us well,” he says: Victim stories (emphasizing our innocence), villain stories (demonizing the other person), and helpless stories (justifying our poor responses). "Those three kinds of stories are what amp up our emotions and justify us in our unhealthy responses," he says.In this episode of Think Fast, Talk Smart, Grenny joins Matt Abrahams to share practical strategies for mastering difficult conversations through what he calls "TLC" — truth, love, and competence. From recognizing your motives during conflict to accepting your role in creating it, he offers tools for staying focused on what you really want rather than getting hijacked by short-term emotional impulses.To listen to the extended Deep Thinks version of this episode, please visit FasterSmarter.io/premium Episode Reference Links:Joseph GrennyJoseph's Book: Crucial Conversations  Ep.105 Radical Candor: The Communication Shift That Can Transform Your CareerEp.148 Conviction and Compassion: How to Have Hard Conversations  Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:16) - Influence & Why It Matters (04:15) - Truth & Love: The Foundation of Accountability (06:35) - Showing You Care & Respect Others (08:19) - Recognizing Motives in High-Stakes Moment (14:13) - Managing Emotions in Crucial Conversations (20:08) - The Final Three Questions (25:24) - Conclusion    ********This episode is sponsored by Grammarly. Let Grammarly take the busywork off your plate so you can focus on high-impact work. Download Grammarly for free today Become a Faster Smarter Supporter by joining TFTS Premium.   

In this episode of the Drop In CEO podcast Ted Santos, a leadership disruptor and creator of the Disruptive Leadership Model, discusses strategies for fostering breakthrough growth in organizations. Ted shares his unique approach to advising CEOs, which includes creating problems to generate new solutions, transforming corporate cultures, and identifying untapped markets. He also delves into the personal and professional impact of effectively managing chaos and uncertainty, using examples from his extensive career. Episode Highlights: 09:30 Creating Breakthroughs and Disruptive Strategies 13:49 Challenges in Scaling and Integration 17:39 Transforming Mindsets and Organizational Structures 22:57 The Hidden Costs of Employee Turnover 23:47 The Value of Training and Development 35:27 The Impact of Personal Issues on Workplace Productivity Ted Santos is a leadership disruptor who helps CEOs, executives, and entrepreneurs transform chaos into their greatest advantage. As the creator of the Disruptive Leadership Model, he teaches leaders to stop solving problems—and start creating the right ones to fuel innovation and exponential growth. His bold strategies have doubled productivity, shattered growth ceilings, and turned struggling companies into industry leaders. Ted is also the author of Here’s Why You Can’t Find Love, which links personal struggles to lost business performance. Through every talk, training, and transformation, Ted helps high-achievers think bigger, move faster, and lead with radical clarity. Connect with Ted Santos: Company Website: www.turnaroundip.com Ted’s Linkedin: linkedin.com/in/ted-santos-ab0107 For More Insights from The Drop In CEO:

Have you ever asked yourself: "Am I truly supporting my child's unique passions, or just steering them?" "How can I foster real self-confidence and creativity in my kids?" "Is our family calendar too jam-packed to allow for true connection?" If these questions resonate, today's conversation offers a heartwarming and insightful perspective on what children truly need from their fathers. Larry Hagner welcomes the dynamic mother-daughter duo, bestselling author Kelly Corrigan and her daughter, Claire Corrigan Lichty. While not dads themselves, their lived experiences as loving daughters and keen family observers bring a fresh, invaluable perspective to fatherhood that every dad needs to hear. Kelly shares heartfelt stories of her powerful relationship with her father, George Corrigan, whose unwavering support and willingness to let her "lead" fundamentally shaped her self-confidence and creativity. Become the best husband and leader you can: bit.ly/deamarriageyoutube In this candid conversation, we dig into: The profound impact of a father's unwavering support and the courage to "follow your child's lead." The importance of nurturing a child's unique interests and fostering their authentic self, rather than trying to mold them. The surprising magic of simple, unstructured moments and their role in building resilience, joy, and lifelong self-soothing skills. The hidden pitfalls of overscheduling kids and how it can hinder genuine connection and development. Valuable lessons from their new children's book, Marianne The Maker, on helping kids discover and express who they really are. This episode is packed with wisdom, warmth, and actionable takeaways for fathers struggling with busy schedules or simply searching for new ways to deeply support their kids' passions. www.thedadedge.com/friday210 www.thedadedge.com/alliance www.mariannethemaker.com/tour www.mariannethemaker.com/about-us

In this episode of the Drop In CEO podcast Ben Yost, the newly appointed CEO of Yost Foods Inc. discusses the importance of family values in the business, and how Yost Foods addresses client needs with agile, customized solutions. Ben shares insights on maintaining a strong company culture, managing a family business, and the company's commitment to community service. Episode Highlights: 02:00 Ben Yost's Journey in the Family Business 05:52 The Origin Story of Yost Foods 09:22 Navigating Challenges and Celebrating Successes 15:48 The Importance of Company Culture and Community Service Ben Yost is the General Manager of Yost Foods, where he leads with an accountability-driven leadership style. Focusing on empowering his team, he prioritizes ability and accountability over previous experience or education. Ben’s leadership philosophy emphasizes pushing decisions as far down as possible while maintaining clear expectations. His commitment to a team-oriented approach has shaped Yost Foods' culture, where collaboration, not individual stardom, drives success. With a focus on community impact and service-minded values, Ben is dedicated to ensuring the company's growth while honoring its legacy. Balancing family, business, and personal growth, he continues to reflect on his journey and leadership choices. Connect with Ben Yost: Company Website: www.yostfoods.com Ben’s Linkedin: https://www.linkedin.com/in/ben-yost-58015232/ For More Insights from The Drop In CEO:

The Art of Constructive Conversations in Pediatric Care with Sim CoutierIn this episode of The Pediatric Lounge, the hosts are joined by Sim Coutier from Kindred Skills to discuss the power and importance of constructive conversations in pediatric practice. Highlighting the nuances and challenges of effective communication, particularly in situations involving vaccine hesitancy and other crucial health decisions, Sim shares strategies for fostering trust and understanding through curiosity, active listening, and asking thoughtful questions. The conversation also covers the impact of the current socio-political climate on patient interactions and offers practical insights for developing more effective communication skills in clinical settings.00:00 Introduction to The Pediatric Lounge00:29 Editorial: The Importance of Constructive Conversations00:37 Guest Introduction: Sim Coutier from Kindred01:37 The Art of Constructive Conversations02:02 Casual Catch-Up with Sim03:49 Sim's Experience in Detroit and Medical Conferences05:07 Sim's Daughter's Medical Journey07:56 Defining Constructive Conversations09:55 Challenges in Constructive Conversations15:28 Handling Vaccine Hesitancy32:35 Building Trust Through Curiosity38:10 Transactional vs. Constructive Conversations39:28 Flu Vaccine Conversations39:39 Transactional Communication Issues39:54 Leadership and Communication Failures40:57 Escalating Conflicts in Pediatric Care41:57 Fear and Assumptions in Medical Conversations43:27 Constructive Conversations and Building Relationships45:33 Challenges in Pediatric Consultations48:53 Understanding and Addressing Parental Concerns50:24 The Importance of Curiosity in Conversations59:39 Practical Examples and Solutions01:10:29 Final Thoughts and SummarySupport the show

In this episode of the Drop In CEO podcast, Tony Morales, Vice Chairman of N2Growth discusses how he’s helping C-Suite leaders and organizations grow, and the unique coaching strategies employed by their firm. Tony provides insights into the major trends in executive coaching, reflects on lessons from his career, and emphasizes the importance of focusing on people to achieve sustainable business success. Episode Highlights: 02:53 The Importance of Coaching and Leadership Development 13:53 Lessons Learned from Current Coaching Trends 15:49 The Role of Emotional Condition in Success Tony Morales is the Vice Chairman of N2Growth and a leadership advisor to CEOs and their Boards of Directors. Recognized by Fortune, Forbes, Business Insider, and other leading publications for his expertise, Tony is also a Lecturer in the Undergraduate Division and an Observer-Coach in the Aresty Institute of Executive Education at the Wharton School of the University of Pennsylvania.Prior to joining N2Growth, Tony co-founded a technology-enabled services business that grew from idea to $200,000,000 exit in four and a half years. Tony was the youngest-ever member of YPO at the time of his joining.Tony holds a bachelor’s degree in philosophy, politics, and economics, a master’s degree in anthropology, and graduate credentials in neuroscience from the University of Pennsylvania. Tony is generally interested in helping individuals, organizations, and economies flourish. Connect with Tony Morales: Company Website: www.n2growth.com Company Linkedin: https://www.linkedin.com/company/n2growthTony’s LinkedIn: https://www.linkedin.com/in/tony-morales/ For More Insights from The Drop In CEO:

In this episode of the Drop In CEO podcast, Ashley Rudolph discusses the challenges and strategies for high-achieving executives, founders, and industry leaders. Ashley shares her personal backstory, her journey into coaching after a successful career in the tech and startup world, and the significance of self-awareness and external support in career growth. Deb and Ashley also cover the importance of strategic thinking, handling corporate uncertainty, and advocating for personal development within an organization. Listeners are encouraged to reach out for personalized coaching to overcome their own leadership challenges. Episode Highlights: 04:39 Challenges Faced by Next Gen Executives 08:26 The Importance of Coaching and Mentorship 13:21 Ashley Rudolph's Entrepreneurial Journey 18:56 Navigating Uncertainty and Control 20:06 Client Success Stories Ashley Rudolph is a leadership coach and business strategist who helps high-achieving executives, founders, and industry leaders navigate career growth and leadership transitions. With clients including A24, Disney, Harvard, IDEO, and Citi, Ashley provides high-end experiences like coaching, workshops, and advisory services to empower leaders with clarity, confidence, and strategy. Known for her results-driven approach, Ashley has guided senior leaders through career shifts, built high-performing organizations, and helped executives step into leadership roles with conviction. Her insights have been featured in Inc., U.S. News, and The New York Post. Ashley's personal journey from tech VP to coach fuels her passion for empowering others to redefine their potential. Connect with Ashley Rudolph: Company Website: www.workwithashleyr.com Linkedin: www.linkedin.com/in/ashleyrudolph For More Insights from The Drop In CEO:

Unlock your parenting potential! Start here: https://drlindsayemmerson.com/workshop Tired of asking your child to do the same thing repeatedly? In this video, I'll share three proven strategies to transform your child into a "first-time listener" - even those with attention challenges. Whether it's putting away shoes, cleaning their room, or starting homework, these simple techniques will help your child focus on your requests immediately. End the frustration of repeating yourself and maintain your cool with these psychology-backed methods that actually work. New to my podcast?  If you want to take the stress, frustration, and overwhelm out of parenting by learning how to promote better behavior in your child, you're in the right place.  I'm a clinical psychologist and Mom of 4, and I share the psychology-based strategies that I use to parent with intention and confidence. I help parents move from feeling exhausted and at wit's end, losing their cool, yelling, and wishing parenting was easier, to feeling calm and confident, effectively managing any challenging parenting situation, and actually enjoying time spent with their kids. The practical positive discipline tools I teach based on my 5 C's parenting framework can get you there. ------------------------------------------- Let's connect! Instagram: https://www.instagram.com/drlindsayemmerson TikTok: https://www.tiktok.com/@drlindsayemmerson Facebook: https://www.facebook.com/@drlindsayemmerson ------------------------------------------- Disclaimer: The advice provided on my channel is different from therapy and does not substitute for professional psychological treatment or other types of professional advice or intervention.  Never disregard the advice of a medical professional or postpone seeking professional medical advice related to anything you hear on this channel.   If you or your child have concerns or need further parenting or personal support, please contact a physician or other qualified local health professional.

In this episode of Productivity Smarts, host Gerald J. Leonard sits down with seasoned psychotherapist and author Steven Melman, who brings over 40 years of experience in the mental health world. Their conversation dives into what it really takes to stay productive, grounded, and emotionally resilient—especially for those in helping professions like therapy, coaching, and consulting. Steven shares insights from his book, Guidance for New Clinicians in a Chaotic World: How to Practice Your Craft While Preserving Your Traditional Values. Whether you're just starting out or have years under your belt, you'll find plenty of practical advice on setting boundaries, avoiding burnout, and even using humor as a powerful tool in your work. Gerald and Steven get real about the challenges clinicians face today—from the mental health impact of marijuana legalization to the importance of mentally “clocking in and out.” They also talk about the “goal wheel,” a tool for setting and tracking goals across all areas of life, and how self-discipline plays a key role in staying on track. If you're a clinician, coach, or just someone who wants to align your purpose with your productivity, you'll walk away from this episode with fresh perspective, useful tips, and a renewed sense of direction. Tune in and learn how staying true to your values might just be your most powerful productivity hack. What We Discuss [00:02:01] Meet Steven Melman: Clinician, author, mentor [00:03:59] How to stay present with clients—and leave work at work [00:06:24] The discipline of mentally “clocking out” and honoring personal time [00:08:11] Tackling procrastination: Use reward-based to-do lists [00:10:38] Creating a goal wheel for a balanced life [00:13:43] Early career productivity traps and how to avoid them [00:20:08] Listening over leading: A therapist's most powerful tool [00:22:07] The impact of mindful communication in therapy and marriage [00:24:52] Why humor isn't just a bonus—it's a strategy [00:26:58] The future of mental health: Staying productive while staying true [00:32:48] Where to find Steven's book and work Notable Quotes [00:05:54] “When you leave work, you have to mentally clock out. Otherwise, you're cheating your family and yourself.” — Steven Melman [00:10:38] “We're implementing self-discipline, overcoming procrastination, and being productive by reviewing our day and planning for tomorrow.” — Steven Melman [00:22:07] “You don't learn anything when you're the one doing all the talking. Truly listen and summarize what you hear.” — Steven Melman [00:24:52] “I take my work seriously—but I use humor to create connection and release tension.” — Steven Melman Our Guest Steven Melman is a licensed psychotherapist, author, and mentor with four decades of clinical experience. His latest book, Guidance for New Clinicians in a Chaotic World, serves as a practical and principled guide for new therapists looking to succeed without sacrificing their personal or spiritual values. Resources Steven Melman Website - https://stevenmelmanpsychotherapist.com/ Email - stevenmelman@yahoo.com LinkedIn - https://www.linkedin.com/in/steven-melman Book - Guidance for New Clinicians in a Chaotic World   Productivity Smarts Podcast Website - productivitysmartspodcast.com   Gerald J. Leonard Website - geraldjleonard.com Turnberry Premiere website - turnberrypremiere.com Scheduler - vcita.com/v/geraldjleonard   Kiva is a loan, not a donation, allowing you to cycle your money and create a personal impact worldwide. https://www.kiva.org/lender/topmindshelpingtopminds

What's one skill every communicator should prioritize? Active listening. Jacqueline Long, President of Evins Communications, highlights how this powerful skill enhances storytelling and strengthens relationships. She offers practical advice to help communicators at any level sharpen their listening skills and create more meaningful connections.

In this episode of the Drop In CEO podcast, Thom Singer, CEO of the Austin Technology Council. Tom shares his journey from sales and marketing to becoming a keynote speaker and author. He emphasizes the value of building strong relationships and the role of human interaction in navigating today's AI-driven world. Through personal anecdotes and professional insights, Thom illustrates how connections and community can propel career success and business growth, especially for C-Suite leaders. Episode Highlights: 03:48 Navigating Career Transitions and Challenges 05:02 Balancing Multiple Roles and Family Life 08:51 The Importance of Networking and Building Relationships 20:07 The Human Side of Business Thom Singer is the CEO of the Austin Technology Council and a dynamic keynote speaker who specializes in the power of relationships, trust, and accountability in business. With over a decade of experience, Thom has energized more than 1,000 audiences through high-energy, action-driven presentations. Known as “The Conference Catalyst,” he fosters lasting connections before, during, and after his talks. A Certified Speaking Professional (CSP), Thom is also the author of 12 books and host of the Making Waves At C-Level podcast, where he interviews top business leaders. He lives in Austin, Texas, with his wife and two daughters. Connect with Thom Singer: Company Website: Https://thomsinger.com Linkedin: LinkedIn.com/in/thomsinger For More Insights from The Drop In CEO:

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In this episode of the Drop In CEO podcast, Bill Bresser discusses extensive journey from volunteer to CEO, the organization's mission and services, and the impact they have on the youth in their community. Bill shares inspirational stories of transformation, challenges faced, and the importance of fundraising and storytelling in nonprofit work. The episode also highlights opportunities for community involvement and volunteerism, as well as the future vision for the organization's Youth Workforce Development Center. Episode Highlights: 07:25 Fundraising and Storytelling 08:57 Heartwarming Success Stories 16:41 Volunteer Opportunities and Community Involvement 20:04 Youth Workforce Development Center William (Bill) Bresser is the CEO of the Boys & Girls Clubs of Greater Cincinnati, where he leads an organization serving over 2,500 youth annually. A University of Cincinnati graduate, Bill began as a volunteer in 2003 and rose through the ranks to become CEO in 2018. Over two decades, he’s held roles from Education Director to VP of Operations, shaping programs and managing millions in grants. He holds multiple leadership certifications and serves on several boards, including the Ohio Alliance of Boys & Girls Clubs. Bill lives in Cincinnati with his wife Bethany and son Will, who inspires his dedication daily. Connect with Bill Bresser: Company Website: www.bgcgc.org Linkedin: https://www.facebook.com/thecincyclub For More Insights from The Drop In CEO:

In this insightful episode of the Leadership Sandbox, Tammy J. Bond explores the evolving generational landscape in today's workplaces. She delves into the communication challenges between Boomers, Gen Xers, Millennials, and Gen Z, and emphasizes the importance of understanding diverse communication styles. Tammy underscores the need for leaders to foster inclusive environments where all voices are valued, highlighting strategies to bridge generational divides, enhance collaboration, and address the silence that can impede innovation. Whether you're a leader or team member, learn how effective listening, feedback, and cultural modeling can transform team dynamics. KEY TAKEAWAYS Millennials and Gen Z are not fragile—they're frustrated by communication gaps.  A generational translation gap makes understanding each other's perspectives essential.  Leaders need to listen differently to retain and engage talent.  Silencing younger team members leads to disengagement and missed opportunities.  Respectful communication involves challenging assumptions with care.  Most conflicts stem from miscommunication rather than personality clashes.  Building a translation bridge enhances team cohesion and productivity.  Feedback should be a two-way process—encouraging open dialogue.  Timing and tone are critical components of effective communication.  Organizational culture is shaped by leadership's actions and modeling, not just words. Tune in for actionable insights to elevate your leadership and improve team dynamics across generations! Listen or watch here: https://www.bondgroupenterprises.com/podcast CHAPTERS 00:00 – Introduction to the Leadership Sandbox 02:02 – Generational Perspectives in the Workplace 10:14 – Understanding Communication Styles 16:03 – Building a Translation Bridge 23:24 – Decoding Silence and Misunderstandings

Leaders need to pay very careful attention not to disregard the signals others are sending them. Watch this video clip.  Check out the full conversation Greg and I had about blind spots. Check out my blog, my other podcasts, my books, and so much more at http://linktr.ee/craigtowens  ►► Would you please prayerfully consider supporting this ministry? My Patreon supporters get behind-the-scenes access to exclusive materials. ◀︎◀︎

In this episode, Simon Goode breaks down active listening into three levels: building initial connection through body language and basic responses, using coregulation and summarizing to help others feel truly heard, and practicing genuine curiosity to foster reciprocal change in conversations. He shares practical tips, like using open and closed questions, mirroring, and mindful summaries, to improve everyday listening skills. Simon also emphasizes the power of approaching conversations with an open, nonjudgmental mindset to deepen understanding and drive positive change in conflict situations.---------------TIMESTAMPS: 00:00 Improving Listening Skills Strategies05:48 Effective Distress Listening Techniques08:48 Effective Listening with Open Questions10:58 Effective Communication Through Mirroring13:10 Summary Options: Short or Long18:49 Embracing Subjective Narratives in Conflict20:14 Levels of Active Listening SkillsClick here to send me a quick message via FanMailSupport the showThank you so much for listening! I'd love to know what you think and connect. website: simongoode.com email: podcast@simongoode.com

In this episode of the Drop In CEO podcast, Dean Isaacs discusses how he helps B2B businesses achieve strategic growth and profitability. Dean shares his journey from corporate roles to becoming a fractional executive and launching the Fractional Launchpad, a group coaching program for fractionals. He emphasizes the importance of intentional networking and aligning business strategy with sales and marketing efforts. They also explore Dean's new initiative, the Fractional Collective, which aims to build a supportive community for fractionals and consultants. Episode Highlights: 04:34 Networking Strategies for Business Growth 09:09 Aligning Sales and Marketing for Success 12:24 The Rise of Fractional Executives 18:24 The Fractional Launchpad and Collective Dean Isaacs is the founder of Vantage Group, a sales and marketing strategy firm dedicated to helping B2B businesses achieve strategic revenue growth and profitability. With over two decades of experience, Dean has advised hundreds of companies and served in numerous fractional Chief Revenue Officer (CRO) and Chief Marketing Officer (CMO) roles, bringing a results-driven approach to leadership and business growth.Beyond his work with B2B companies, Dean is a trusted coach and mentor to fractional executives. Through his group coaching program, the Fractional Launchpad, he empowers fractional leaders to confidently launch and scale their businesses, leveraging his expertise to help them thrive in the evolving fractional space. Connect with Dean Isaacs: Company Website: https://www.thevantagegrp.com/ Linkedin: https://www.linkedin.com/in/deanisaacs/ For More Insights from The Drop In CEO:

In this episode of the Drop In CEO podcast, Ginger King, an award-winning cosmetic chemist and founder of Grace Kingdom Beauty, discusses her extensive experience in the beauty industry, including her transition from electronics to cosmetics and her passion for helping beauty entrepreneurs develop their brands. Ginger shares insights into the importance of trademarks, customer relevance, and the role of neuro-cosmetics. The episode also highlights Ginger's mission to enhance confidence through beauty products and her commitment to supporting entrepreneurs in achieving their dreams. Episode Highlights: 03:39 The Importance of Patents and Trademarks 07:20 Empowering Entrepreneurs in the Beauty Space 15:06 The Science of Neuro Cosmetics Ginger King is an award-winning cosmetic chemist and the founder of Grace Kingdom Beauty a cosmetic product development firm in New Jersey specializing in creating beauty brand from concept to launch including formulation. Ginger holds multiple patents and awards in beauty and prides herself on being Allure magazine’s Beauty Judge for Breakthrough Products since 2017, Yahoo’s Diversity In Beauty Award Judge 2018, Beauty Packaging Award Judge 2019, and New Beauty Magazine Brain Trust since 2020 and Iconic Fragrance Judge for Elle Magazine 2023, Iconic Skin Product Judge for Shape Magazine 2023 and NEXT Beauty Award Judge for Beauty Matter since 2023. In addition to consulting, Ginger’s latest venture is FanLoveBeauty a clean vegan beauty brand inspired by mentor Daymond John of Shark Tank to take care of entrepreneurs’ appearance so they can keep crushing on their goals. She has been quoted by over 40 beauty magazines including Allure, Self, Marie Claire, Harpers Bazaar, Shape, Vogue, Oprah, WWD, and Women’s Health. She has been the keynote speaker for brand launches and has spoken at various s trade conferences on product development and innovation. Ginger is also a regular TV beauty segment contributor on Good Day Sacramento. She's most recently named the Queen of Cosmetic Chemistry by Elle and appeared on Forbes and Success magazine as well as becoming a certified 10X business coach partnering with business mogul Grant Cardone. Lastly, Ginger has been named the finalist for Women Of Influence by Success Magazine. Connect with Ginger King: Company Website: GraceKingdombeauty.com For More Insights from The Drop In CEO:

In this eye-opening episode of the Leadership Sandbox, Tammy J. Bond tackles the misconceptions about millennials and Gen Z in the workplace. Far from being fragile, these generations are simply frustrated—and their feedback is a goldmine of insights waiting to be uncovered. Tammy emphasizes the critical importance of listening to employees, valuing their concerns, and transforming complaints into opportunities for growth and connection. The episode provides a practical mini-culture reset action plan for HR teams and leaders committed to fostering an inclusive, engaged, and responsive workplace culture. KEY INSIGHTS Millennials & Gen Z Are Frustrated, Not Fragile: Their feedback reflects genuine concerns rooted in a desire for authenticity and engagement.  Feedback Is Insight, Not Complaints: Viewing concerns as valuable insights allows leaders to better understand team needs.  The Risk of Dismissal: Ignoring or dismissing employee feedback erodes trust and damages organizational culture.  Listening Is Critical: Active listening boosts morale, increases retention, and strengthens team bonds.  Transforming Complaints into Opportunities: Reframe conversations to focus on solutions and growth.  Identify Patterns: Recognize recurring themes to address systemic issues.  Reframe Communication: Focus on dialogue rather than debate, and promote a culture of responsiveness.  Create Feedback Loops: Show employees their voices matter by acting on feedback and communicating changes.  Your Culture Is Defined by Listening: Building a culture of listening is fundamental to sustained engagement and success. Join Tammy as she shares practical strategies for transforming your workplace culture by embracing employee feedback and fostering a listening-rich environment.

On this week's episode of the Raising Confident Girls podcast, host Melissa Jones dives into the powerful dynamic of the mother-daughter relationship—and how intentional communication can nurture lasting emotional bonds. Whether you're navigating the everyday ups and downs or working through more intense conflict, Melissa explores how moms can build stronger, more connected relationships with their daughters through empathy, presence, and practical strategies.This episode focuses on empowering caregivers to show up during the tough moments, initiate meaningful repair after conflict, and create rituals that foster emotional connection and trust. Tune in to discover:Why consistent, open communication is essential to a healthy mom-daughter relationship.How to navigate conflict with care, and why repair is a crucial step in emotional bonding.Practical ways to show up for your daughter, even during high-stress or emotionally charged situations.The role of shared rituals in strengthening trust and emotional intimacy.How recognizing your daughter's efforts can build confidence and mutual respect.By focusing on emotional support, conflict resolution, and connection-building, this episode offers compassionate guidance for anyone seeking to deepen their bond with their daughter—and raise a more confident, emotionally resilient girl.Download the Quick Tips PDF of today's episode for future reference.If you know a parent who could benefit from this conversation, share this episode with them! Let's work together to raise the next generation of confident girls.Melissa's Links:• Website • Instagram • Facebook• TikTok• LinkedIn

In this episode of the Drop In CEO podcast, Ed Brenegar discusses his unique journey into leadership, his philosophy on connecting with humanity, and his impactful work through the Global Impact Network. Ed shares his experiences as a social catalyst, emphasizing the importance of building relationships and believing in oneself. The conversation also highlights Ed's views on the structural challenges of modern society and the significance of transformational relationships in fostering personal and professional growth. Ed's heartfelt anecdotes and insights provide valuable lessons for leaders at all levels. Episode Highlights: 03:04 Insights on Leadership and Networking 04:52 The Circle of Impact and Global Network 13:31 Building Relationships and Community Impact Ed Brenegar is a leadership thought leader, writer, podcaster, and social catalyst. He writes The Future of Leadership on Substack and hosts The Eddy Network Podcast on YouTube. He is the author of eight books. Connect with Ed Brenegar:Company Website: https://edbrenegar.com The Eddy Network Podcast on YouTube: https://tinyurl.com/42xx39phThe Future of Leadership – Substack: https://edbrenegar.substack.comLinkedIn: www.linkedin.com/in/edbrenegar For More Insights from The Drop In CEO:

In this episode of the Drop In CEO podcast, Jeffrey Shaw discusses overcoming personal challenges, his journey as a photographer, and his new book 'Sell to the Rich.' The conversation delves into the importance of building bonds versus relationships in business, understanding clients deeply, and elevating business practices to the standards observed in luxury markets. Jeffrey shares personal anecdotes and practical tips for creating strong client connections and offers insights on how entrepreneurs can strategically grow their businesses. Episode Highlights: 11:28 Building Relationships and Bonds in Business 23:12 Understanding Luxury Customers 24:19 The Importance of Being Chosen 28:57 Pricing Strategies for Luxury Markets From humble beginnings, Jeffrey Shaw became one of the most preeminent portrait photographers in the United States. His portraits have appeared on The Oprah Winfrey Show and CBS News, in People and O Magazine, and in the halls of Harvard University and The Norman Vincent Peale Center, and countless beautiful homes across the U.S.Today, Jeffrey speaks about how to sell to the rich at association events and conferences such as ImagingUSA, HOW Design, Growth Marketing, and ProfitCon, and for corporations like Verizon and BMW. He is the author of two books, The Self-Employed Life and LINGO, a LinkedIn Learning Instructor, and host of, The Self-Employed Life, which ranks among the top 15% of all podcasts on iTunes.Jeffrey is also the founder of The Self-Employed Business Institute, his TEDx Talk is featured on TED.com, and he is responsible for the creation of National Self-Employed Day, which falls on May 4th of the U.S. National Calendar and honors the hard work and contribution of independent business owners. Connect with Jeffrey Shaw:Company Website: www.jeffreyshaw.com Community: https://www.jeffreyshaw.com/the-self-employed-life For More Insights from The Drop In CEO:

Send us a textIn the final chapter of a compelling three-part series on the Customer Success Playbook, hosts Kevin Metzger and Roman Trebon sit down once more with communication strategist Mary Schmid to explore whether artificial intelligence can play a meaningful role in building trust. With AI Fridays in full swing, the conversation veers into uncharted territory: can AI actually help us become better listeners, or are we outsourcing our empathy to machines?Detailed Analysis: AI in customer success is no longer theoretical; it's operational. From onboarding workflows to meeting recaps, AI is here to streamline. But the question Mary Schmid challenges us with is not can AI help, but how and where should it be used? With characteristic wit and wisdom, she makes it clear: AI can emulate empathy, but it can't feel it. The result? AI may simulate care, but it can't substitute human connection.The group reflects on how AI, while useful for efficiency and summarization, may inadvertently encourage disengagement. Roman candidly shares how AI-generated transcripts have made him a lazier listener—a relatable confession for many knowledge workers navigating tech overload. Mary counters with a powerful reminder: presence is a choice. No matter how smart your tools, nothing replaces being fully in the conversation.This episode offers a practical and philosophical blueprint for integrating AI responsibly. Use it for insights, yes. Use it for speed, definitely. But never let it replace your human instinct to connect. Mary leaves us with a challenge: show up with your eyes, ears, and heart—because no algorithm can replicate that.Bonus treat: Mary created a downloadable resource exclusively for Customer Success Playbook listeners. Grab it at maryschmid.com/csb — it includes free resources and even complimentary access to her book.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookCheck out https://funnelstory.ai/ for more details about Funnelstory. You can also check out our full video review of the product on YouTube at https://youtu.be/4jChYZBVz2Y.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Send us a textStrap in for another riveting episode of the Customer Success Playbook, where empathy isn't just a buzzword—it's a business advantage. Hosts Kevin Metzger and Roman Trebon are once again joined by communication maven Mary Schmid, who unpacks the neurological power of empathy and its pivotal role in client trust and loyalty. From the depth of scuba diving to the magic of emotional connection, Mary shares how listening with genuine curiosity can shift even the most transactional relationships into long-term partnerships.Detailed Analysis: In this Wednesday "One Big Question" edition, the trio explores how empathy drives client loyalty, especially in high-stakes sectors like finance. Mary challenges the misconception that empathy is about agreement, reframing it instead as a courageous act of understanding. Through her neuroscience-informed approach, she explains how empathy fosters psychological safety, laying the groundwork for trust.The conversation ventures into practical insights for customer success professionals: the importance of leading with emotional curiosity, the discipline of "listening to connect," and how to gracefully introduce differing perspectives once mutual understanding is established. Mary introduces a powerful sequence: empathy first, connection second, and then collaboration. The episode highlights that curiosity and compassion aren't liabilities—they are strategic tools.Also discussed: how leaders can break free from monologue mode by shifting into learner mode, and how to handle moments when your perspective diverges from the client's. Spoiler: it involves asking permission to share, not bulldozing your view across the conversation table.Roman humorously pitches Mary for a bigger stage beyond customer success, and honestly, we agree.The bottom line? Connection comes before correction. Action comes after understanding.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookCheck out https://funnelstory.ai/ for more details about Funnelstory. You can also check out our full video review of the product on YouTube at https://youtu.be/4jChYZBVz2Y.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

In this episode of the Drop In CEO podcast, Paul Edwards, founder of Emissary Publishing, uncovers the importance of building relationships, network-based opportunities, and the value of patience in sales. Paul shares insights about the transformative power of storytelling for leaders across industries and the impact of authentically sharing one's journey. Deb and Paul discuss various aspects of effective communication, building trust with clients, and the art of gentle leadership through networking. Episode Highlights: 06:32 Transitioning from Insurance to Publishing 08:55 The Importance of Building Relationships 23:10 Leveraging Relationships for Success 27:33 Developing Unique Writing Skills Paul Edwards is the founder of Emissary Publishing, a boutique independent book publisher that helps faith-based founders tell the stories that matter. He’s an entrepreneur, investor, and family man, a recovering analog nomad who's lived in five different countries, holds three passports, and speaks two and a half languages. Locally, Paul is active in the Chamber of Commerce and serves as a junior varsity ice hockey coach. Internationally, he's an elder and writer with On The Way, a Messianic Jewish ministry based in New Zealand. Paul resides in Phoenix, Arizona with his wife and two sons, where he enjoys bodybuilding and getting lost in the desert. Connect with Paul Edwards:Company Website: https://publishwithemissary.com For More Insights from The Drop In CEO:

Donella Olson is the Owner of Two Island Design Build.   In this episode of Specified Growth Podcast, Donella talks about her career background and how she discovered her passion for remodeling homes at a young age. She also discusses developing strong listening skills, understanding individual personality types, the importance of having a qualification process, and more. Don't miss this episode of Specified Growth Podcast!     Please reach out if you have any feedback or questions. Enjoy!    Twitter: @TatsuyaNakagawa Instagram: @tats_talks LinkedIn: Tatsuya Nakagawa  YouTube: Tats Talks www.tatstalk.com www.castagra.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Send us a text In this high-impact episode of the Customer Success Playbook, hosts Kevin Metzger and Roman Trebon welcome Mary Schmid, MBA, a communication and leadership expert with a passion for rewiring how we listen. Mary reveals how to shift from surface-level exchanges to trust-building dialogues by embracing her "Conversational Edge" framework. Rather than defaulting to advice-giving, Mary urges professionals to pause and lean into connection-first listening. With a foundation in neuroscience, she explains how we unconsciously drop out of conversations every 12 to 18 seconds—and how to stay tuned in. If you think you're a good listener, this episode might surprise you.Detailed Analysis: This episode flips the script on what it means to be a "trusted advisor." Mary Schmid argues that client relationships are often eroded by a focus on proving expertise instead of demonstrating care. Using brain science as a guide, she introduces the idea that effective listening triggers the brain's trust response. Listeners are walked through a conversational sequence that begins with understanding the situation, moves into exploring the client's thoughts and emotions, and culminates in assessing the impact. The goal? Helping clients feel heard, not herded.Mary deftly explains how traditional expertise-driven dialogue creates power imbalances, pushing clients into defensive, disengaged states. In contrast, her approach taps into the oxytocin-powered trust circuit by creating psychological safety. The episode offers practical examples and humorous insights—including Kevin getting called out for zoning out every few seconds (we're looking at you, Kevin).For business leaders and customer success professionals, Mary provides a vital reminder: real influence stems from emotional connection, not intellectual superiority. When you guide a client into collaborative discovery, rather than corner them with solutions, you spark engagement and build lasting loyalty.Her parting wisdom? Respect begins with listening to connect, not correct.Now you can interact with us directly by leaving a voice message at https://www.speakpipe.com/CustomerSuccessPlaybookCheck out https://funnelstory.ai/ for more details about Funnelstory. You can also check out our full video review of the product on YouTube at https://youtu.be/4jChYZBVz2Y.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

In this episode of the Drop In CEO podcast, Dr. Frank Buck, an organizational and time management expert, shares his journey from being a junior high band director to a renowned educational administrator and author. The conversation dives into practical and actionable advice on managing both digital and paper information. Frank introduces tools and techniques for boosting productivity, such as the Tickler file for organizing paperwork and AI tools like chat GPT and Remember The Milk for digital tasks. Additionally, the discussion covers innovative methods for turning handwritten notes into digital text, thereby bridging the gap between traditional and digital organizational methods. Deb and Frank emphasize the importance of having structured systems to delegate, forget, and manage tasks efficiently, ultimately enabling leaders to focus on more significant aspects of their careers and lives. Episode Highlights: 02:53 Frank Buck's Journey and Organizational Insights 05:01 The Power of Forgetting and Task Management 07:24 Digital Tools for Organization 21:02 Leveraging AI for Efficiency Most people are overwhelmed by the amount of paper and digital information in their lives. Frank Buck makes organization easy so you can increase productivity, decrease stress, and enjoy life. Global Gurus ranked Frank #1 in the world in the "Time Management" category for 2019, 2020, 2021, and 2022. He is the author of the books Get Organized!: Time Management for School Leaders and Get Organized Digitally!: The Educator's Guide to Time Management. Connect with Frank Buck:Company Website: FrankBuck.orgLinkedIn: linkedin.com/in/drfrankbuckTwitter: @DrFrankBuckInstagram: @DrFrankBuckFacebook: @DrFrankBuckBluesky: @frankbuck.org For More Insights from The Drop In CEO:

How do I become a better listener? Orly Israel has learned that human connection is the key to overcoming loneliness, strengthening communities, and changing lives. After years of volunteering in crisis hotlines, prisons, and shelters—and experiencing his own personal loss—he's made it his mission to help people listen, connect, and show up for one another. Now, Orly is using this experience to amplify his message. He continues to speak, teach, and create spaces for people to connect, ensuring that no one feels invisible and that support is always within reach. In episode 562, we find out why Orly decided on Syracuse University, how he lost everything in the LA fires, what he learned about young men by volunteering on a Suicide Hotline and Prison Program, What is The Listening Table, the best ways to form connections with potential new members on campus, how we can best retain our members in fraternities and sororities, how to become a better listener, how Warmline helped 500,000 people get support before they reach a crisis point, and Orly's advise to people who haven't been able to build a following or be consistent in their content creation. Enjoy!

In this episode of the Drop In CEO podcast, Jennifer A. Garrett, an internationally recognized branding expert, shares insights into her work with C-suite executives and professional athletes on creating and leveraging powerful personal brands. Jennifer also highlights her transition from the corporate world to entrepreneurship and the legacy she aims to leave. The discussion delves into the importance of authentic branding, strategic networking, and personal storytelling. The conversation captures the essence of intentionality, legacy, and making meaningful connections, providing listeners with valuable takeaways to advance their leadership and career growth. Episode Highlights: 07:32 The Importance of Personal Branding and Leadership 17:27 Working with Athletes: Branding Beyond the Corporate World 19:05 The Move the Ball Podcast: Origins and Evolution 21:59 Resources and Workbooks for Career Success Jennifer A. Garrett is an internationally recognized branding expert and creator of the Move the Ball movement who currently works with executives and professional athletes on creating powerful brands and using those brands to "move the ball" in business. Jen hosts the globally known Move the Ball podcast, has seven college degrees, is an Army Judge Advocate, is a mom of five, and is the author of the books: Move the Ball: How American Football Can Help You Achieve Your Life Goals and Dominate the Game: How Life Changes When You Show Up. Jen also publishes a newsletter on LinkedIn titled The Executive Edge with weekly articles on topics designed to give readers that "executive edge" as they look to navigate their careers. She recently just launched a series of career-focused Move the Ball workbooks, available at her website: www.executiveedgeplaybook.com. Connect with Jennifer A. Garrett:Company Website: www.getinsidethehuddle.comLinkedIn: www.linkedin.com/in/movetheball Instagram: @movetheball For More Insights from The Drop In CEO:

In this episode of the Drop In CEO podcast, John Golden shares his career journey from Ireland to Silicon Valley, his lessons from working in different industries, and the importance of self-awareness and authenticity in leadership. Deb and John discuss the value of hiring a coach, the realities of podcasting, and how staying committed and consistent can yield unexpected opportunities. John also talks about the importance of being prepared for the fast-evolving world of AI, and how embracing opportunities can lead to significant personal and professional growth. Episode Highlights: 04:11 Lessons from the Dotcom Boom and Bust 05:45 The Importance of Business Fundamentals 14:32 The Role of CRM in Sales 16:47 Investing in Yourself and Your Career 19:47 Authenticity and Self-Awareness John is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1500 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist. Connect with John Golden:Company Websites: pipelinersales.com salespop.netLinkedIn: https://www.linkedin.com/in/johngolden/ For More Insights from The Drop In CEO:

Communication isn't about perfect word choice, it's about connecting with others.For native speakers and language learners alike, communicating comes with all kinds of challenges. But no matter how much we stumble over our words, Lindsay McMahon says communication isn't about perfection — it's about connection.The CEO and founder of All Ears English and host of the All Ears English podcast, McMahon is on a mission to help non-native English speakers around the world hone their ability to communicate and connect. Whether you're forming your first sentences in a new language or giving a presentation in the language you've spoken your whole life, “It's about human connection,” she says. “What really matters is are we connecting to our audience… the human being[s] in front of us?”In this episode of Think Fast, Talk Smart, McMahon joins host Matt Abrahams to explore strategies for improving our communication — not by finding the right words, but by finding the right mindset. From active listening and cultural awareness to quieting nerves and building confidence, McMahon's practical approaches help communicators connect more authentically in any language or context.Episode Reference Links:Lindsay McMahon All Ears English Ep.8 Don't Get Lost in Translation: How Non-Native Speakers Can Communicate With Confidence Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (01:44) - Common Challenges for English Learners (03:09) - Overcoming the Confidence Catch-22 (05:00) - Communication Lessons from CEOs (05:48) - The Art of Listening (07:35) - Idioms and Hidden Meanings (08:53) - Context Shapes Communication (10:40) - Cultural Analogies and Miscommunication (11:46) - Entering a New Role or Culture (14:05) - Immersive Language Learning (17:20) - The Final Three Questions (21:39) - Conclusion *****Stay Informed on Stanford's world changing research by signing up for the Stanford ReportJoin our upcoming 200th episode live event April 14 & 15Become a Faster Smarter Supporter by joining TFTS Premium.    

In this episode of the Drop In CEO podcast, Jim Carlough, an accomplished business strategist with over 30 years of experience, shares his perspective on building high-performance teams, revitalizing businesses, and his book 'The Six Pillars of Effective Leadership.' The discussion delves into the elements of empathy, integrity, and compassion in leadership, reflecting on personal stories and lessons learned. Jim emphasizes the importance of continual development and the human connection in management. The episode also highlights the value of mentoring and offering stability and support to employees during uncertain times. Episode Highlights: 04:58 The Six Pillars of Effective Leadership 06:49 Empathy and Compassion in Leadership 12:10 Integrity: The Non-Negotiable Pillar With over 30 years of leadership experience, Jim Carlough is an accomplished business strategist, speaker, and author. Having successfully driven explosive growth for healthcare organizations—from start-ups to industry leaders—Jim is a trusted expert in building high-performing teams, revitalizing underperforming businesses, and guiding organizations through transformational change. Jim's core philosophy—leaders aren’t born; they’re developed—challenges the myth of innate leadership. In his book, The Six Pillars of Effective Leadership: A Roadmap to Success, Jim delivers a practical and inspiring guide for leaders at every stage of their journey. His approach focuses on six essential traits that empower individuals to embrace leadership as a skill that can be learned, honed, and mastered through experience, mentorship, and intentional growth. Connect with Jim Carlough:Company Website: www.jimcarlough.com Facebook: https://www.facebook.com/jimcarloughmsInstagram: https://www.instagram.com/jimcarloughmsTwitter: https://twitter.com/jimcarloughmsLinkedIn: https://www.linkedin.com/company/jimcarloughms For More Insights from The Drop In CEO:

In this episode of the Drop In CEO podcast, Chris Troka, founder and owner of Focus Biz, shares his transition from building an award-winning wedding DJ business to earning a degree in marketing and helping other businesses start and grow. They discuss the importance of building a personal brand, strategies for lead nurturing, and the use of automation and AI to enhance business processes. The conversation provides valuable insights into overcoming challenges, the significance of relationship-building, and staying ahead of industry trends. Chris also shares practical examples from his work, including automating client interactions and crafting effective marketing strategies. Episode Highlights: 03:50 The Wedding DJ Business Journey 08:43 Building a Personal Brand 12:56 Automation and AI in Business 21:38 Future Goals and Community Building Chris Troka is a driven entrepreneur with over a decade of experience creating and scaling businesses. As the founder of two successful ventures—including an award-winning wedding DJ and photo booth company—he blends creativity with cutting-edge marketing, automation, and AI technology to help other entrepreneurs thrive. With certifications from HubSpot and Google, and a Marketing Degree earned in 2021, Chris offers expert website, CRM, and social media services designed to build lasting relationships and generate leads. Known for exceptional service and communication, he’s passionate about helping business owners achieve goals they never thought possible. Connect with Chris Troka:LinkedIn::https://www.linkedin.com/in/christopher-troka-3a093058/Company Website: https://focused-biz.com/Chris’ Website: https://christroka.com/ For More Insights from The Drop In CEO:

Stanford experts answer live questions on leadership, authenticity, and communication.What happens when four top Stanford thinkers take live questions from a room full of leaders? In Part 2 of this special Think Fast, Talk Smart series from the Stanford LEAD Me2We Conference, Matt Abrahams and his panel of expert GSB faculty—Allison Kluger, Naomi Bagdonas, Christian Wheeler, and Nir Halevy—answer questions from a live audience. They cover real-world challenges around leadership, authenticity, psychological safety, and managing your reputation in complex environments. With honest reflections and actionable advice, their answers offer a candid look at what it takes to lead with intention while staying true to yourself.Episode Reference Links:Allison Kluger Book Allison Contributed to:  Brand Up Naomi Bagdonas Nir Halevy Christian Wheeler Ep.2 Communicating Our Multiple Selves: How to Effectively Manage Your Reputation Ep.13 Make 'Em Laugh: How to Use Humor as a Secret Weapon in Your Communication Ep.30 Dissolve Disagreements: How Communication Impacts Conflict Ep.18 Managing in the Moment: How to Get Comfortable with Being Uncomfortable Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (02:16) - Bridging Political Divides (05:29) - Navigating Confidence and Context (07:34) - Rethinking Leadership and Reputation (12:18) - Conclusion *****Stay Informed on Stanford's world changing research by signing up for the Stanford ReportJoin our upcoming 200th episode live event April 14 & 15Become a Faster Smarter Supporter by joining TFTS Premium.    

Have you ever heard the myths about building trust through emotional intelligence, dealing with workplace bullying, and the importance of empathy in leadership? Let's debunk these myths together. Myth 1: Building trust through emotional intelligence is just about being nice. Myth 2: Dealing with workplace bullying effectively means confronting the bully head-on. Myth 3: The importance of empathy in leadership is overrated. I'll share the truth behind these myths, but get ready for a mind-blowing revelation. In this episode, you will be able to: Mastering emotional intelligence to build trust and rapport in the workplace. Overcoming workplace bullying with effective strategies for a healthier work environment. Harnessing the power of empathy for transformative leadership. Empowering women in the world of podcasting for greater diversity and inclusivity. Unleashing effective self-regulation strategies for stronger leadership capabilities. My special guest is Karen Hall Karen Hall, also known as the Queen of Empathy, is an executive producer, host, and speaker at the Los Angeles Tribune. She is a devoted mother, wife, and grandmother, as well as a woman of faith. Karen's expertise extends to being a podcast host and an Emotional Intelligence leadership coach, where she empowers leaders to enhance their emotional intelligence skills, navigate workplace dynamics effectively, and build trust through authentic and compassionate leadership. With a passion for inspiring others, Karen brings a unique blend of personal experience and professional insights to empower leaders across diverse industries. The key moments in this episode are: 00:00:02 - Welcome and Introduction 00:01:22 - The Celebration of Purim 00:05:18 - Emotional Intelligence and Authentic Leadership 00:08:34 - The Power of Understanding 00:12:28 - Importance of De-escalating Emotions 00:13:10 - Importance of Emotional Intelligence and Listening Skills 00:14:09 - The Power of Empathy in Leadership 00:17:55 - Personal Experiences with Empathy and Bullying 00:21:00 - Dealing with Workplace Bullying 00:24:31 - Overcoming Challenges with Advocates and Support 00:25:42 - Advocacy for Women 00:26:27 - Power Dynamics in the Workplace 00:30:21 - Supportive Podcasting Community 00:34:37 - Empowering Women in Leadership 00:35:38 - Courage and Empathy in Leadership 00:37:48 - The Challenge of Empathy and Listening 00:38:19 - Sharing the Episode 00:38:36 - Karen Hall's Leadership Style 00:39:01 - Gratitude and Call to Action 00:39:57 - Final Words of Encouragement Connect with Karen Hall on LinkedIn to share your story with the Los Angeles Tribune. Share this episode with five people who need to hear it, whether they're dealing with a toxic boss, needing to learn empathy, or living in the LA area. Subscribe to the podcast, leave a review, and share this episode with someone you think might need to hear it to help spread the word and support the community. Consider reaching out to Karen Hall for speaking opportunities or to share resources, conferences, or guests for her podcasts, including The Empathy Advantage, The Hero Within, and Unstoppable AF. If you or someone you know is dealing with a toxic situation, gather support and make an escape plan to ensure safety and well-being. Connect with us: https://www.aworldofdifferencepodcast.com Linkedin YouTube Substack FaceBook Instagram Threads Patreon (for exclusive episodes just for Difference Makers) Bluesky TikTok Subscribe to the podcast, leave a review, and share this episode with someone who might need to hear it. Your support helps the community grow and keeps these important conversations going. If you need professional help, such as therapy: https://www.betterhelp.com/difference If you are looking for your next opportunity, sign up for Lori's Masterclass on Master the Career Pivot: https://www.loriadamsbrown.com/careerpivot Learn more about your ad choices. Visit megaphone.fm/adchoices

Effective leadership begins with the way you communicate.Leading with impact isn't about speaking louder—it's about communicating in ways that resonate with what people already value. In Part 1 of this special two-part series from the Stanford LEAD Me2We Conference, Matt Abrahams brings together four expert GSB faculty—Allison Kluger, Nir Halevy, Christian Wheeler, and Naomi Bagdonas—to explore how to lead and communicate with intention. They share how authenticity builds trust, why discomfort is essential for growth, how to design space for serendipity, and the role AI can play in expanding—not replacing—human potential. From managing reputation to staying present in high-pressure moments, this episode of Think Fast, Talk Smart offers insights to help leaders connect more effectively, show up with purpose, and inspire meaningful action.Episode Reference Links:Allison Kluger Book Allison Contributed to:  Brand Up Naomi Bagdonas Nir Halevy Christian Wheeler Ep.2 Communicating Our Multiple Selves: How to Effectively Manage Your Reputation Ep.13 Make 'Em Laugh: How to Use Humor as a Secret Weapon in Your Communication Ep.30 Dissolve Disagreements: How Communication Impacts Conflict Ep.18 Managing in the Moment: How to Get Comfortable with Being Uncomfortable Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (03:33) - Managing Reputation and Authentic Communication (05:35) - Leadership Pluralism and Team Culture (07:35) - Discomfort, Growth, and Distraction (11:59) - Guiding Principles and the Serendipity Fund (14:34) - Using AI in Teaching and Research (21:55) - Fixing Hierarchies with CPR (23:50) - Authenticity, Humor Styles, and Human Flourishing (26:39) - Executive Presence and Owning the Room (29:28) - Writing Better Titles and Facilitating Interactions (31:21) - Conclusion *****Stay Informed on Stanford's world changing research by signing up for the Stanford ReportJoin our upcoming 200th episode live event April 14 & 15Become a Faster Smarter Supporter by joining TFTS Premium.    

In this episode of the Drop In CEO podcast, Ryan Ball, CEO of Rockwell Services, shares his experiences from his early career in engineering and film to his current role, emphasizing the importance of adaptability and continuous learning. They discuss the challenges and innovations within the logistics sector, focusing on Ryan's approach to integrating bespoke technology solutions for operational improvements. The conversation highlights the critical need for effective communication and the hidden costs of cheap logistics solutions, offering valuable insights for C-suite leaders managing logistics operations. Episode Highlights 02:12 Ryan's Journey: From Engineering to Film and Media 09:26 Lessons Learned from Startups and Consulting 12:38 Rockwell Services: Revolutionizing Logistics Ryan Ball is a lifelong serial entrepreneur with broad experience from a career in management consulting, mechanical engineering, film and media production, software development, brand creation & development, consumer packaged goods, venture capital, M&A, and has been a founder or co-founder of a dozen startup projects in various industries. In 2023 he turned his attention to the logistics industry. Since taking over Rockwall Services, a now 16+ year old freight brokerage firm, he has focused on operational improvements, growth of accounts, expansion of services, and has even launched a software development subsidiary focused on making innovative software products for the logistics industry. Ryan's goal is to not only grow Rockwall Services into a larger and more successful organization but also to make a significant positive impact on the logistics industry. Connect with Ryan Ball:Company Website: Www.rockwallservices.net LinkedIn: https://www.linkedin.com/in/ryan-ball7 For More Insights from The Drop In CEO:

In this conversation, Tricia Friedman and Nicki Hambleton discuss the significance of visual note-taking, and why it is increasingly more necessary for our learners. They discuss the process of creating visual notes, the importance of fun in learning, and how visual note-taking enhances listening skills. Nicki shares her experiences and insights on how to overcome hesitation in visual note-taking and its potential connection to wellness initiatives in organizations.   Big Ideas Visual note-taking can help clarify thoughts about AI. Engaging in fun activities enhances the learning experience. The process of visual note-taking is as important as the outcome. Slowing down can lead to deeper understanding and better listening. Visual notes can serve as a personal archive of thoughts and ideas. Anyone can learn to create visual notes, regardless of artistic skill. Simple icons can effectively communicate complex ideas. Visual note-taking can be a meditative practice. Different people take away different insights from the same content. Visual thinking can be integrated into wellness initiatives. Chapters 00:00 Exploring Attitudes Towards AI Through Visual Notes 05:06 The Importance of Fun in Learning and Note-Taking 10:16 The Art of Listening and Visual Note-Taking 16:10 Overcoming Hesitation in Visual Note-Taking 22:11 Connecting Visual Note-Taking to Wellness Initiatives   Connect with Nicki and find out how she can help your learning organization: https://www.linkedin.com/in/nicki-hambleton-436bb086/ https://nihconsultancy.com/ https://www.flickr.com/photos/itsallaboutart/albums/72157635026374032/ Thank you to our amazing show sponsor https://www.neulight.io/?utm_source=shiftingschool&utm_medium=podcast&utm_campaign=fallsponsorship&utm_id=1    

In this episode of the Drop In CEO podcast, Ben Baker discusses the critical role of effective communication in leadership and organizational change. The conversation delves into the significance of community, the impact of clear and continuous communication during organizational changes, and the importance of leadership in ensuring messages are understood at all levels. Ben provides insights into his career, including his recent business shift to focus on joining a larger organization for greater impact. The episode closes with practical advice on how leaders can improve their communication strategies to drive growth and engagement within their organizations. Episode Highlights: 02:26 The Importance of Community and Culture 07:42 Volunteering and Community Involvement 12:24 Ben Baker's Professional Journey and Insights 16:28 Effective Communication During Change 21:19 Leadership and Communication Strategies Ben Baker lives and works in the charming fishing village of Steveston, BC—best known as the setting for the TV show Once Upon a Time. Just 30 minutes outside of Vancouver, it’s where he walks to work, knows his neighbors by name, and believes deeply in the balance between life and leadership. An international speaker, podcast host, and author of Powerful Personal Brands and Leading Beyond a Crisis, Ben helps organizations uncover their true story, align their messaging, and communicate with clarity. Driven by curiosity and a strong sense of community, he’s dedicated to helping others lead with purpose and impact. Connect with Ben Baker:Company Website: https://iambenbaker.com/ Podcast: https://iambenbaker.com/yourlivingbrand-live-show/ Gnaw On This Podcast: https://www.youtube.com/@gnawonthis Ben’s Books: https://www.amazon.com/stores/Ben-Baker/author/B07F1YS198?ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true LinkedIn: https://www.linkedin.com/in/yourbrandmarketing/ YouTube: https://www.youtube.com/gettingyounoticed For More Insights from The Drop In CEO:

In this episode of the Drop In CEO podcast, Kareen Zahr Walsh shares her journey from corporate success to launching her own consultancy and coaching business. She emphasizes the importance of aligning personal values with professional goals, building operationally efficient business models, and prioritizing personal health. The conversation also touches on Kareen's innovative AI tool 'Hey Kareen' and how it extends her coaching capabilities. Insights into achieving business success, transitioning careers, and maintaining personal well-being are discussed. Episode Highlights: 02:18 From Corporate Ladder to Entrepreneurship 05:07 Prioritizing Health and Well-being 09:05 Building a Successful Business Model 14:51 Innovative Solutions: Introducing Hey Kareen 20:15 Core Values and Authentic Leadership Kareen Zahr Walsh is a visionary business and people strategist, author, podcaster, investor, and 7-8 figure business building entrepreneur making her the ultimate Business Healer. With nearly 2 decades of experience optimizing performance in ecommerce, health & wellness, technology, and finance industries, running top performing teams in complex environments, Kareen has a proven track record of helping C-Suite executives turn their vision of impact into action often resulting in 10xing their investment. Kareen is on a mission to help you integrate your inner business with your desire for external impact in an aligned way. She does this through her entrepreneurial coaching platform called Hey Kareen®, her Level Up Mastermind, and Elite 1:1 Coaching programs. Kareen believes knowing who you have to become in order to lead your vision is the fastest way to accelerate your growth in business. Connect with Kareen:Company Website: https://www.kareenwalsh.com/ Instagram: https://www.instagram.com/kareenzwalsh/, Facebook: https://www.facebook.com/CoachKareenWalsh/Kareen’s AI Tool: https://heykareen.com/ For More Insights from The Drop In CEO:

This episode is for everyone and anyone. In it, I'll share five techniques that will encourage any person you're talking to to go a little more in-depth, share a little bit more, and most importantly, feel seen, heard, and understood.  Thanks to Boclips Classroom and EVERFI for sponsoring this episode. For a written version of this episode, visit cultofpedagogy.com/listening-skills.