Podcasts about ROI

#808 What if your love for a sweet treat could bring you sweet success? In this episode hosted by Brien Gearin, entrepreneur Loren Castle shares how she built Sweet Loren's into the #1 natural cookie dough brand in the country — all without compromising on ingredients or flavor. From testing recipes at NYC farmers markets to landing in Whole Foods with no packaged product, Loren walks us through the scrappy early days, the seven-month search for a factory, and the leap into major retailers like Kroger and Publix. She opens up about scaling to 35,000+ stores, building the right team, navigating supply chain chaos, and staying laser-focused on her mission to make better-for-you food more accessible — and more delicious — for everyone! (Original Air Date - 7/7/25) What we discuss with Loren: + Turning a passion into a product + Testing recipes at farmers markets + Landing a Whole Foods meeting early + Choosing packaged goods over a bakery + Finding a small factory to scale production + Growing into 35,000+ stores + Expanding beyond cookie dough + Hiring challenges and team growth + Staying profitable while scaling + Using smart, ROI-driven marketing Thank you, Loren! Check out Sweet Loren's at ⁠SweetLorens.com⁠. To get access to our FREE Business Training course go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MillionaireUniversity.com/training⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. To get exclusive offers mentioned in this episode and to support the show, visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠millionaireuniversity.com/sponsors⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about your ad choices. Visit megaphone.fm/adchoices

Brian Sampson breaks down nearshore vs offshore talent, critical thinking vs scripted VAs, and how Latin America teams create true ROI for real estate operators.In this episode of RealDealChat, Jack Hoss sits down with Brian Sampson, co-founder of PLUG, to unpack the real differences between offshore, nearshore, and onshore talent — and why it matters more than ever in the age of AI.If you're a real estate investor, realtor, or operator using virtual assistants, this conversation will challenge how you think about cost savings versus business multiplication.We cover:Offshore vs nearshore definitionsWhy scripted call centers damage brand equityCritical thinking vs process-following talentAI answering services vs human problem solversThe hidden cost of Fiverr and UpworkLatin America talent pools (Nicaragua, Costa Rica, Brazil, Mexico)The three layers of labor arbitrageUsing AI tools like n8n to amplify remote teamsLoyalty, longevity, and turnover differencesWhy entrepreneurs should think ROI, not expenseBrian explains why nearshore talent often costs slightly more than Asia — but produces dramatically higher long-term return through cultural alignment, time zone overlap, and independent problem-solving.If you're trying to scale your team without racing to the bottom on hourly rates, this episode is for you.Learn more: https://plug.techBuild smarter systems: https://realdealcrew.comWork With RealDealCrewIf you're already closing deals but your intake, follow-up, or visibility feels inconsistent, here are two ways to go deeper:Take the Deal Intake AssessmentSee how resilient your current operation actually is.→ https://assessment.realdealcrew.comBook a Fit CallIf you want to explore what a fully system-driven deal flow looks like, let's talk.→ https://realdealcrew.com/bookLIKE • SHARE • JOIN • REVIEWWebsiteApple PodcastsYouTubeYouTube MusicSpotifyAmazon MusicFacebookTwitterInstagramMentioned in this episode:intro to RealDealCrewbook a Fit Call at RealDealCrew.com

Research presented by Dave Sobel and Anurag Agarwal highlights a steep decline in profitability for core MSP services, driven by heightened commoditization and vendor-led automation of basic offerings such as endpoint management and help desk operations. According to Techaisle's 2026 data, the traditional labor-plus-license model is no longer sustainable, as shrinking margins force service providers to reconsider foundational strategies. The central message underscores an urgent need for MSPs to prioritize proprietary intellectual property (IP) and vertical-specific solutions—not for incremental growth, but as a matter of operational survival. Supporting this assessment, the discussion details how market demand has shifted: MSPs can no longer depend on generic solutions but must differentiate with specialized, repeatable offerings that address the financial optimization and liability concerns of business clients. The data indicates that SMBs are increasingly unwilling to invest in pilots or “all-you-can-eat” AI models without visible ROI and demand concrete solutions linked to business outcomes. Vendors and MSPs alike are being tasked with providing smaller, outcome-focused wins and developing skillsets in agentic orchestration, where AI-enabled digital agents and human technicians operate as co-equal components of the workforce. A related trend explored is the shift toward agentic AI and “zero-touch” MSP models, featuring automation of routine IT tasks and focus on workflow engineering rather than manual services. However, the episode notes that most providers are unprepared for the new set of risks and governance liabilities: as clients increasingly utilize AI agents, accountability for errors and regulatory compliance will rest heavily with MSPs, especially in sensitive geographies such as Europe where contractual governance is becoming standard. Conversations on whether to “build or buy” new capabilities reflect a split market, with only the top tier capable of meaningful in-house development, and the majority relying on third-party platforms with limited differentiation. For MSPs, IT service firms, and decision-makers, the core implication is the need to rapidly develop operational and governance maturity around automation, AI orchestration, and packaged offerings. Clinging to traditional models or treating AI as a mere add-on introduces significant risk, including shrinking margins, increased liability, and potential obsolescence. Providers are advised to narrow focus, specialize in vertical solutions, invest in internal competency with AI-enabled platforms, and shift toward packaged IP to avoid falling behind as both client expectations and regulatory requirements escalate.

You Are Your BEST Asset! Supersize You Annual Challenge Day 66! Join us every day in 2026 for a quick challenge that is all about you Improving and creating the life you want! https://www.facebook.com/ThrivingSharon Ask your questions and share your wisdom! #supersizeannualchallenge #doonethingeverydaytosupersizeyou #annualchallenge #confidence #supersizeyouannualchallenge #supersizeyouchallenge #financialwellbeing #financialhealth #investinyourself #youareyourbiggestasset #ROI #businesscoaching #lessonslearned #bestinvestment Hey there! Sharon Horne-Ellstrom here on Day 66 of the Supersize You Annual Challenge. Today, we're talking about the importance of investing in yourself first, because you are your own best asset. This challenge is all about your personal growth and fostering a positive mindset. Join us to build your confidence and make self improvement a daily habit!

In this episode, we welcome Nils, co-founder of Ironbridge, to discuss the transformative potential of AI for Managed Service Providers (MSPs). Nils shares his extensive background and experience in scaling businesses and investing in tech startups. He elaborates on how MSPs can leverage AI to revolutionise their operating models, scale efficiently, and deliver new, high-value services. The conversation covers the transition from traditional IT infrastructure to AI-driven solutions, the importance of strategic partnerships with clients, and actionable steps MSPs can take to stay ahead. Nils also highlights the unique role MSPs will play in the AI era, becoming indispensable partners for SMBs and SMEs by integrating AI into their operations and offering consultative, outcome-based solutions. 00:00 Introduction and Greetings 00:58 Nils' Background and Experience 02:37 The Role of AI in MSP Development 03:59 Changing the Commercial Model for MSPs 06:07 The Unique Opportunity for MSPs with AI 08:30 Implementing AI in MSP Operations 12:42 Challenges and Strategies for MSPs Adopting AI 14:13 The Future of MSPs in the AI Era 16:33 Practical Examples and ROI of AI Implementation 29:35 Final Thoughts and Contact Information   Connect with Nils Howland on LinkedIn by clicking here – https://www.linkedin.com/in/nilshowland/ Connect with Daniel Welling on LinkedIn by clicking here – https://www.linkedin.com/in/danielwelling/ Connect with Adam Morris on LinkedIn by clicking here – https://www.linkedin.com/in/adamcmorris/   Visit The MSP Finance Team website, simply click here –https://www.mspfinanceteam.com/     MSP Glossary: MSP Finance Glossary Explained | MSP Finance Team   We look forward to catching up with you on the next one. Stay tuned!

Stop guessing your returns and learn the exact formula to calculate your real estate success. Kris Krohn breaks down why the operator matters more than the property and how to target a consistent 25 percent annual return. Discover the power of compounding your original investment and how using other people's money can lead to an infinite ROI.

Today's show features: - Garry Keyser, President of L. B. Smith Lincoln
 - Matt Norris, Fixed Ops Director at Bozard Ford
 - Kevin Proctor, Service and Parts Director at Classic Chevrolet This episode is brought to you by: Great America – Planning a new service lane, collision center, or showroom refresh? GreatAmerica finances dealership build‑outs and remodels—including service equipment, collision & repair, body & paint, EVSE, car wash, signage, and software. Our fast credit decisions keep projects on schedule, while flexible financing structures are designed to support growth, efficiency, and long‑term ROI—without tying up cash needed for inventory, staffing, or daily operations. Visit https://carguymedia.com/4l4uK13 to learn more! Check out Car Dealership Guy's stuff: CDG Circles ➤ ⁠https://cdgcircles.com/⁠ CDG News ➤ ⁠https://news.dealershipguy.com/⁠ CDG Jobs ➤ ⁠https://jobs.dealershipguy.com/⁠ CDG Recruiting ➤ ⁠https://www.cdgrecruiting.com/⁠ My Socials: X ➤ ⁠https://www.twitter.com/GuyDealership⁠ Instagram ➤ ⁠https://www.instagram.com/cardealershipguy/⁠ TikTok ➤ ⁠https://www.tiktok.com/@guydealership⁠ LinkedIn ➤⁠ https://www.linkedin.com/company/cardealershipguy/⁠ Threads ➤ ⁠https://www.threads.net/@cardealershipguy⁠ Facebook ➤⁠ https://www.facebook.com/profile.php?id=100077402857683⁠ Everything else ➤ ⁠dealershipguy.com

Let's pull back the curtain on the "AI gold rush" to reveal a staggering reality: last year alone, businesses lost $285 billion on failed AI initiatives. While social media is flooded with "get rich quick" app builders, the corporate world is facing a massive ROI crisis. Brought to you by - http://www.ojoy.ai The Trillion-Dollar Opportunity in 2026 We are currently standing at the precipice of an AI Apocalypse. But for those who know how to navigate it, this represents the single greatest economic opportunity in history. As traditional job markets face a "tsunami" of disruption, a new class of AI Producers is rising to claim the future. Key Highlights From This Episode: The Failure Rate: Why 95% of the $300 billion spent on AI last year failed to produce a return on investment. The 2025-2026 Layoff Wave: Analysis of the 1.17 million U.S. layoffs in 2025 and why companies like Amazon and Meta are pivotally shifting toward AI-integrated roles. The 0.05% Club: Why only 1 out of every 2,000 people actually knows how to build consistent, functional AI applications. The "Magic Trick" to Prompting: Why you should stop telling AI what to do and start asking it how to train itself. Trillion-Dollar Projections: Why the IDC and Pearson project up to $6.6 trillion in losses for the U.S. economy due to AI illiteracy. Critical Stats & Data Mentioned: Statistic Source/Context $285 Billion Total money lost on failed AI projects last year. 1.17 Million U.S. workers laid off in 2025 (Challenger Gray Report). 2.5x Profitability Increase in revenue for companies properly using AI (Accenture). $300 Million Meta's contract offers for top-tier AI talent. "AI is hitting the labor market like a tsunami, and most countries and most businesses are not prepared for it." — International Monetary Fund (IMF) The Producer vs. The Consumer By 2027, if you haven't mastered the ability to make AI work consistently, you risk becoming irrelevant in the white-collar workforce. This episode breaks down how to move from a Consumer—someone who just uses ChatGPT for recipes—to a Producer who can build automated workflows, research tools, and content engines. What's Next? Are you ready to join the 0.05%? Stop watching the "30-second app" tutorials and start learning how to think differently about human-AI collaboration.

Here's what I'm hearing in the field this week—real conversations, real patterns. 1 – Conferences don't end when the conference endsThe most important part of working a conference is actually after the conference. Most people do the "meeting before the meeting" well—setting up conversations ahead of time. Where 90–95% fall short is post-conference follow-up. Your follow-up plan should: -Be intentional -Start on day one of planning -Have a 6–12 month shelf life If the follow-up isn't tight, the conference ROI disappears fast. 2 – Your value shows up in the questions you askI keep seeing this: As someone's sense of value goes up, the quality of their questions improves. Simple. Direct. Curious. Too many people: -Take orders instead of guiding -Avoid asking deeper questions -Stay on the surface to feel "safe" But the real work happens below the surface. Better questions → better listening → clearer understanding of client pain. If someone is in the room with you, they already see your value. Step into it. 3 – Clarity removes friction—every timeHere's a simple rule I give clients: When managing people → they should always know what to do now and what to do next When working with clients → they should always know what you're doing now and what's coming next Over communicate. Confusion is optional. 4 – Knowledge isn't enough—translation is everythingYes, stay up-to-date with: -Podcasts -Articles -Real-time data -Industry signals But the biggest gap I see is here: Not explaining what it means to the client. They don't care how much you know. They care about: -What this means for them -How they should execute differently now -Translate. Simplify. Target it to their world"

Brian Kippen is back after nearly four years to talk about an incredible period of growth and change at KAD Models. From teaching machining to acquiring a wire forming business, adding a MAM with automation, and managing three facilities across two coasts—all while raising a toddler. We dive into the cultural challenges of bringing precision work to a fast-paced prototype shop, the reality of machine automation ROI, and why delegation is harder than it sounds.Check out Brian's IG @kadmodels-----------------------------------------Help support the podcast www.patreon.com/withintolerancepodcast

Are you trying to figure out if your team should build an AI model from scratch or integrate an off-the-shelf solution? You aren't alone.In this episode of the MongoDB Podcast, Shane McAlister sits down with Akshaya Murthy, Director of AI Transformation at Zendesk, to decode the maze of building enterprise AI products. They dive into why integrating is often the winning move for speed-to-market, the hidden costs of custom models, and why bad data will break even the most perfect transformer model.What you'll learn in this episode:The Build vs. Buy Calculus: Why lower Total Cost of Ownership (TCO) and rapid deployment favor integration for most enterprises.Spotting "AI Washing": How to avoid vendor buzzword salads and focus on actual problem-solving and ROI.Architectural Must-Haves: Why your AI stack needs modular API layers, model hot-swapping, and CI/CD pipelines just like your standard code.The "Garbage In, Hype Out" Rule: Why a solid data strategy and a centralized single source of truth are non-negotiable.Ready to stop experimenting and start delivering real AI value? Tune in now.

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode This episode explores the critical “delivery” phase of a 250,000 mile maintenance program, reframing the moment you hand the keys back as the continuation of a long-term professional relationship, not the end of a transaction. Host Carm Capriotto, joined by Brett Beachler and Rena Rennebohm, shares practical strategies to strengthen customer communication, elevate the shop experience, and proactively guide clients toward vehicle longevity. By focusing on the vehicle's full lifecycle and scheduling the next visit before the customer leaves, shops can move beyond transactions to build loyalty, retention, and long-term profitability. What You'll Learn: How advisor pods create a more comfortable, trust-building customer experienceWhy pre-appointment calls improve approvals and reduce estimate resistanceHow strong phone skills shape customer perception and confidenceWhy personal communication increases trust and average repair ordersHow to educate customers so they understand the value of maintenanceHow scheduling the next visit at delivery improves retentionWhy mileage-based follow-up systems drive better long-term resultsHow consistent, shop-wide processes strengthen culture and customer loyalty Brett Beachler, Beachler's Vehicle Care & Repair, Peoria, IL. Listen to Brett's previous episodes HERE Rena Rennebohm, CEO and Creator of Empowered Advisor. Rena's previous episodes HERE. Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Follow on Twitter: https://twitter.com/RResultsBiz - Visit the Website: https://remarkableresults.biz/ - Join our Insider List:

On the podcast: breaking free from the paid acquisition treadmill, how to repurpose offline events into millions of online impressions, and why a celebrity partnership can go viral but still completely flop.This conversation is shorter than usual and will be featured in RevenueCat's State of Subscription Apps report. Each episode in this series will explore one crucial topic and share actionable insights from top subscription app operators.Top Takeaways:

If your sales calls feel like you're dragging people across the line to save their own lives, you're attracting the wrong client. In this episode, Chad breaks down the difference between the pain point driven client and the ROI driven client, why speaking to rock bottom is quietly killing your retention and close rate, and how raising your own standard as an athlete is the fastest way to call forward the client you actually want to coach.   Follow Us: Chad: https://instagram.com/chadmorganfit Caroline: https://instagram.com/carolinebiddle_rd Beyond Built: https://instagram.com/beyondbuilttraining Apply for Coaching: https://beyondbuilttraining.com

In this episode of the Real Estate Pros podcast, host Micah Johnson interviews Alisa Sparks, founder and CEO of Linden Creek, a home staging and interior design franchise. Alisa shares her journey from finance to home staging, emphasizing the importance of staging in real estate to enhance property sales and ROI. The conversation explores the psychological aspects of home buying, the business side of staging, and the significance of effective marketing in selling homes. Alisa provides insights into how staging can reduce days on the market and increase property value, making a compelling case for real estate investors to consider staging as a vital part of their strategy.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true 'white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a "mini-mastermind" with Mike and his private clients on an upcoming "Retreat", either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas "Big H Ranch"? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

In this episode of Five Minute Friday,  I dive deep into one of the most overlooked growth levers in orthodontics: tracking your marketing ROI with precision. After three flat or down years in the industry, many practices are feeling stuck. I challenge you to look inward. Are you truly tracking where patients come from? Are you deploying capital intentionally? Or are you just “doing marketing” without a measurable strategy?Quotes“Again, you need to track everything… The key will be deploying your capital in an effective way to get a consistent return on investment.” — Dr. Glenn Krieger“Hi, I'm Glenn Krieger. Nice to meet you. By the way — how did you find us?” — Dr. Glenn KriegerKey TakeawaysIntro (00:00)Why Flat Growth Is Happening (01:30)The Marketing Deployment Problem (02:05)The One Question Every Doctor Should Ask (03:00)Tracking ROI Like a Real Business (04:30)Stop Wasting Capital (05:30)Leadership Alignment Matters (06:15)Additional ResourcesI've seen firsthand how intentional tracking and disciplined marketing deployment can transform a stagnant practice into a growth machine.If you're serious about increasing revenue while maintaining peace of mind, you need systems — not guesses.That's exactly why the Make More Money Meeting in Nashville this October exists. This isn't fluff. It's marketing, sales, and ROI strategy you've never seen before — and it's limited to 250 doctors and key team members.If registration is open, grab your seat. If you're unsure how to find it, DM me directly.Stop hoping marketing works. Start knowing it works.Register for the Make More Money Meeting: https://ortho4m.com/home - For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/

Retail is moving fast, and this episode breaks down five of the clearest signals shaping the high street right now.Alex and Simone Oloman, Co-Founder of Need It For Tonight, unpack Molly-Mae's International Women's Day activation, Marks & Spencer's new Putney store format, Greggs' vending machine move, the Dove x Bridgerton activation at Battersea Power Station, and EE's new Oxford Street experience store. The thread running through all of it is clear: physical retail is becoming more experiential, more community-led, and more intentional.The episode also opens with reflections from EuroShop and ITAB Group, then closes on personal shopping, colour analysis, and what confidence-led retail experiences could mean for men's fashion.00:00 Intro + EuroShop / ITAB Group opening00:01 EuroShop reflections and expo scale00:02 Alex and Simone introduction00:03 Molly-Mae pop-up for International Women's Day00:05 Marks & Spencer's new store format in Putney00:06 Greggs vending machine expansion00:07 Dove x Bridgerton at Battersea Power Station00:08 EE's Oxford Street experience store00:09 The shift from transaction to experience00:09 Men's personal shopping event recap00:10 Colour analysis and confidence in menswear00:11 Outro

In this conversation, Kyle Willis and Matt discuss the intersection of AI tools and virtual assistants, emphasizing the importance of combining both for optimal productivity. They explore how AI can complement human assistants, the significance of identifying problems to solve, and the investment required in training assistants. The discussion also highlights the ROI of trustworthiness and reliability in business relationships, ultimately advocating for a strategic approach to delegation. In this conversation, Kyle Willis shares insights on the effective use of assistants in professional settings, emphasizing the importance of building trust, communication, and accountability. He discusses the gradual process of training assistants to handle tasks in a personalized manner, the significance of regular check-ins, and the value of delegation. The conversation also touches on the role of AI tools in enhancing productivity while maintaining a personal touch in communication. Maximizing Productivity with AI and Delegation With Kyle Willis Resources in today's episode: Resources: - Matt Jarvis: Website | LinkedIn - Kyle Willis: Website | LinkedIn - Learn More about our Coaching Programs - https://resources.belaysolutions.com/theperfectria

Send a textAI influencers are no longer science fiction—they're already in your feed, landing brand deals, and reshaping digital marketing strategy in real time. This week on the Mike & Blaine Podcast, we unpack the rapid rise of virtual creators, CGI personalities, and fully synthetic brand ambassadors that never sleep, never age, and never go off-script. From sponsored posts created by generative AI to entirely fictional personalities building massive followings, the line between human and machine is getting blurry fast—and most people don't even realize it.We dig into why brands love AI influencers (total control, 24/7 scalability, no scandals, predictable messaging) and why audiences feel uneasy about it (authenticity gaps, trust erosion, emotional disconnect). Is this the next evolution of the creator economy—or the beginning of synthetic saturation? We explore what happens when automation meets influence, how platforms reward engagement over authenticity, and where the trust equation could start to crack.Then we flip it into the business lesson. Automation scales efficiency, but authenticity still drives loyalty. If you're a founder, marketer, or executive thinking about AI content strategy, this episode breaks down the real tactical questions:• When does AI increase margin—and when does it dilute brand equity?• Can synthetic creators outperform human influencers in ROI?• What happens to customer trust when people don't know what's real anymore?• How should businesses balance automation with human storytelling?We also look at how major brands and platforms are navigating this shift, from experimental AI brand ambassadors to algorithm-driven content at scale. Whether you're building a personal brand, managing a marketing team, or just trying to understand where digital culture is heading, this conversation gives you practical insight into how AI, branding, and business strategy intersect in 2026.If you've ever wondered whether the future of marketing is human—or synthetic—this episode is for you.Visit http://mikeandblaine.com to buy us a beer and support the show

Cut through the hype and finally see ROI you can prove. In this episode, Matt Stanley—founder of GetReviewsAndLeads.com—shares how his proprietary RACK framework (Reach, Attract, Convert, Keep) and transparent reporting help established businesses stop wasting ad spend and start generating consistent, predictable growth. Matt walks through the diagnostic process he built (including a quick scorecard and KPI setup), why most campaigns fail before they start, and how pairing smart systems with genuine relationships slashes churn and boosts lifetime value.

In today's entrepreneurial world, there is no shortage of conferences, summits, masterminds, and learning forums. But here's the real question: How do you know which ones are actually worth your time, energy, and money? In this episode, Shannon sits down with Dora Rankin to talk about discernment in business spaces - especially in a post-COVID world where the coaching and event industry has exploded with noise, hype, and inflated promises. They dive into: Why entrepreneurs are more discerning than ever The rise of "smoke and mirrors" marketing How to vet event hosts and speakers properly What to look for beyond viral posts and flashy branding Why collaboration over competition is the future How to choose rooms that stretch you without compromising your values The importance of structured sales systems alongside marketing If you've ever invested in a room that felt fluffy, performative, or misaligned — this episode will help you make smarter decisions moving forward. Key Takeaways Not all entrepreneurial events are built on substance — discernment matters. Post-COVID attendees expect measurable ROI, not hype. Viral marketing does not equal proven expertise. Testimonials, references, and tangible results matter more than aesthetics. Alignment with leadership style and values is critical. Growth rooms should challenge you — not manipulate you. Collaboration expands credibility and industry standards. Structured sales systems are as important as marketing strategies. About Dora: Dora Rankin is a powerhouse business coach, sales strategist, and author of USA Today bestselling book, The Heart Sell, dedicated to empowering women entrepreneurs to scale their businesses and unlock their highest earning potential. Host of The Heart Sell Signature Summit, Camp Heart Sell Club & Retreats as well as mentor for entrepreneurial organizations like NASDAQ and Tory Burch, Dora is intentional about rolling up her sleeves to build roadmaps to revenue through relationship building strategies. Whether you're a startup or scaling past a million, her Heart Sell methodology produces purpose driven successful businesses for women.    Join Dora at the Heart Sell Summit: https://dorarankin.com/thsss2026    Learn more about Dora here: dorarankin.com    The Retreat Leaders Podcast Resources and Links: Learn to Host Retreats Join our private Facebook Group Top 5 Marketing Tools Free Guide Get your legal docs for retreats Join Shannon in Denver at the Retreat Industry Forum  Join our LinkedIn Group Apply to be a guest on our show Thanks for tuning into the Retreat Leaders Podcast. Remember to subscribe for more insightful episodes, and visit our website for additional resources. Let's create a vibrant retreat community together!   Subscribe:  Apple Podcast | Google Podcast | Spotify ---------- TIMESTAMPS Setting the Scene & Topic Introduction (00:01:07) Hosts discuss their locations, previous meeting, and introduce the main topic: discernment in entrepreneurial events. Explosion of Coaching & Retreat Industry (00:02:24) Dora shares her perspective on the noisy, crowded event space and the need for discernment. Proving Value & ROI in Events (00:03:29) Discussion on the necessity for event leaders to show real credentials and tangible results. Industry Growth Post-COVID (00:04:20) Shannon explains how COVID-19 led to a surge in new entrepreneurs and coaches, increasing competition and skepticism. Smoke and Mirrors in the Industry (00:05:37) Concerns about inexperienced leaders making big promises without real experience or results. Attendee Disillusionment & Need for Proof (00:05:55) Dora shares that many clients come after spending heavily on ineffective programs, seeking real, proven guidance. Facade of Success & Authenticity (00:07:21) Hosts discuss the disconnect between online personas and actual business success among some industry leaders. Discernment Tips: Testimonials & References (00:08:26) Advice for attendees to ask for proof, testimonials, and references before trusting event leaders. Collaboration Over Competition (00:09:26) Shannon and Dora emphasize the importance of collaboration in the industry, not competition. Risks of Inexperienced Leaders (00:10:39) Discussion on the dangers of unqualified leaders hosting events, leading to negative attendee experiences. Impact of Lived Experience (00:12:25) Dora highlights the importance of real, lived experience in providing valuable learning environments. Discernment Checklist for Attendees (00:14:02) Shannon outlines what attendees should look for: experience, testimonials, references, and alignment. Personality & Teaching Style Alignment (00:15:32) Advice to ensure the leader's style and values align with the attendee's needs, while being open to healthy challenge. Accessibility vs. Vanity Metrics (00:16:54) Dora warns against choosing events based on fame; stresses the importance of leader accessibility. Entertainment vs. Actionable Value (00:17:43) Distinguishing between motivational/entertainment events and those offering actionable business strategies. Integrity in Event Fit & Leader Recommendations (00:19:10) Shannon and Dora discuss the importance of leaders being honest about event fit and referring attendees elsewhere if needed. Sales Cycle & Long-Term Relationships (00:21:42) Dora explains the value of long-term relationships over single ticket sales in the retreat industry. Dora's Heart Sell Summit Overview (00:22:37) Dora introduces her upcoming Cleveland summit, focused on practical sales training for women entrepreneurs. Shannon's Testimonial for Dora's Methods (00:24:23) Shannon shares her personal success using Dora's sales techniques, endorsing the summit. Sales vs. Marketing: Key Differences (00:25:55) Dora explains the difference between sales and marketing, and the need for both in business growth. Wrap-Up & Final Thoughts (00:28:05) Closing remarks, gratitude, and encouragement to connect further with resources and future events.

In this episode of Screaming in the Cloud, host Corey Quinn sits down with Roi Lipman, CTO and co-founder of Falco DB, to unpack the evolving role of graph databases in a world overflowing with data stores. Roi shares his journey from building RedisGraph at Redis to spinning it out into Falco DB, along with his enduring love of the C programming language (dad jokes included). The conversation explores why graph databases remain niche, but powerful, especially for pathfinding problems like supply chains and access management, how vector search became a feature rather than a standalone database, and what AI-assisted development means for modern engineering. Along the way, they tackle open source sustainability, Rust rewrites, AI-generated pull request chaos, and the looming question of where the next generation of senior engineers will come from.Highlights: (00:00) C Language(00:27) Welcome(01:18) Database Landscape Overview(03:17) Why Graph Databases Matter(07:25) AI Built Apps and Data Choices(10:29) How FalcoDB Fits In(12:20) Vector Search as a Feature(16:48) FalcoDB Origin Story(19:54) Open Source Business and Rust Rewrite(25:23) Toy Graph Problems and Closing ThoughtsSponsored by: duckbillhq.com

For years, recruitment marketing strategies have been built around a familiar set of rules: optimize your career site, rank well in search results, and ensure candidates can find you. But those rules were written for a world where Google was the gateway. That world is changing. Candidates are increasingly turning to LLMs like ChatGPT and Claude to research potential employers, asking detailed, conversational questions about culture, benefits, and working environment. And the way those tools surface information is fundamentally different from traditional search. The content that performs well in Google often doesn't translate, and organizations that have invested heavily in their employer brand discovery may be largely invisible in this new landscape. So what does it take to show up when candidates are searching in LLMs? My guest this week is Graham Thornton, President of Consulting and Growth at Talivity. In our conversation, he explains how candidate discovery is changing, why existing SEO thinking doesn't apply, and what organizations need to do differently. In the interview, we discuss: How AI is disrupting recruitment marketing The new uneven playing field Content and context The importance of structure and specificity How third-party content is influencing discovery How are job seekers now searching? New ways of measuring ROI What will the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

The Brandons are back!After a brief pause from releasing new episodes, Brandon Schoen and Brandon Condrey return to the Profit Cleaners Podcast to explain why they went dark—and what they've been building behind the scenes.Rather than stepping away from the business, the past few months have been spent working deeply on the operations of their real-world cleaning company, Sandia Green Clean, refining systems, upgrading infrastructure, and preparing the next phase of growth.In this episode, the Brandons share a candid look at what it takes to run and evolve a $5 million cleaning business nearly a decade in. From expanding their workspace and solving operational bottlenecks to rethinking their marketing strategy and replacing outdated software that was slowing their team down, they discuss the continuous improvements required to keep a growing company running efficiently.They also discuss the importance of regularly revisiting business systems, why technology should accelerate your operations rather than slow them down, and how their team is beginning to explore AI tools to improve efficiency while enhancing the customer experience.Finally, the Brandons preview what's ahead for the podcast, including their upcoming Future-Proof Cleaning Business series, where they will share practical insights and lessons from the strategies they are actively implementing inside their company.For cleaning business owners looking to strengthen operations, upgrade systems, and build a business designed for long-term growth, this episode offers a transparent look at what happens behind the scenes. Listen now!And for more strategies to grow your cleaning business, access the free training → profitcleaners.com/masterclass Highlights:(00:14) The Brandons return and explain why the podcast took a short break.(02:06) What's ahead for Profit Cleaners and the direction of the podcast moving forward.(03:39) Reflections on nearly a decade of building and operating a $5M cleaning company.(04:54) Expanding operations by acquiring additional workspace and upgrading infrastructure.(07:16) Reevaluating paid advertising strategies to improve long-term marketing ROI.(07:54) The renewed focus on organic marketing and local community partnerships.(08:01) Why the team is transitioning away from their long-time CRM platform.(10:20) The need for growing businesses to adapt systems as operations scale.(11:10) Exploring how AI can enhance productivity and support customer experience.(12:26) Introducing the upcoming Future-Proof Cleaning Business series.Links/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

Send a text“Be courageous enough to love yourself and be you.”-Ron StottsExclusive Insights from This Week's EpisodesImagine doubling your business profits without grinding harder—Ron Stotts reveals the inner shift that turns leadership fatigue into effortless scaling. You'll learn to breathe through blind spots, heal subconscious sabotage, and build teams that run without you, boosting sellability and legacy. Stop outsourcing control; own your evolution for massive ROI in growth and exits. Hit play now and transform how you lead.EPISODE HIGHLIGHTS00:05:00 Ron shares his journey from Marine Corps crisis to self-awareness, unlocking higher thinking for leaders.00:17:00 Stopping breath during challenges puts you out of control; breathing enables optimal solutions.00:26:00 Healing what blocks breath leads to natural, full breathing and conscious leadership.00:32:00 Stewards build exit-ready businesses independent of the founder, focusing on long-term legacy.00:39:00 Highest intentions shift to serving others, turning stumbling blocks into stepping stones.00:45:00 Exit readiness starts internally; evolve to make your business scalable and valuable.Full show notes, transcript, and resources for this episode:https://podcast.deepwealth.com/522The Deep Wealth Podcast Most entrepreneurs do not fail.They just carry too much for too long. The business grows. Pressure grows faster. Profits get harder to predict. Decisions cost more energy. Over time, focus slips and health takes the hit. The Deep Wealth Podcast and Deep Wealth Mastery are built from real experience. We're the only system based on a 9-figure exit. This system exists because guessing gets expensive.

We just launched a brand new branch of Coastal Fertilization — and before we knocked a single door or ran a single ad, we made sure our Google Business Profile was dialed in. In this episode, I break down why your Google Business Profile is the digital front door of your business — and why, if you don't have one, you're invisible. We're talking: • Why it's more important than social media • How it drives FREE leads • What must be set up correctly • How reviews impact ranking and trust • The biggest mistake most contractors make If you're running a lawn care, landscaping, or service business and haven't optimized your Google presence, this episode might be the highest ROI 30 minutes you'll spend this year. Don't overcomplicate it. Start here.

Jesse hosts the Learnings and Missteps podcast and interviews Scott Evans, founder of Scott Evans Speaks, about mental health in the construction field as “operational integrity” and “invisible PPE,” emphasizing a 360-degree safety culture that extends beyond the jobsite gate. They discuss the disconnect between corporate, compliance-focused tools like apps and HR videos versus the field reality that trust and real conversations—often one-on-one on site—drive help-seeking, while stigma and policing language can shut people down. Scott shares lived experience with family suicide, trauma, and his own suicide attempt, reframing it as wanting a “way up,” and argues that prevention has ROI through reduced shutdowns, turnover, and insurance impacts. Jesse highlights Scott's free bilingual “five lifesaving tools” field guide (notice, ask, share, connect, act) and the need for jobsite champions. Connect with Scott on LinkedInCheck out Scott Evans Speaks00:00 Donuts Over Hotlines00:30 Meet Scott Evans03:23 Operational Integrity Explained07:02 Invisible PPE Concept10:13 Apps vs Field Trust13:45 Training Shift In Culture17:17 Talking Is Hard20:41 Stop Policing Words23:43 Champions On The Jobsite26:11 Scott's Internal Fall29:57 Family Impact and Addiction32:07 Why He Speaks Up34:57 Choose Tomorrow Mindset37:05 Making Change While Working41:07 Jobsite Champions Explained45:08 Five Lifesaving Tools47:05 Connect and Get Involved49:16 Prevention Is ROI52:54 Beating Scarcity Thinking57:02 The Promise to BeGet the blueprint to Plan, Commit, and Execute your way into optimal performance: https://www.depthbuilder.com/time-management-webinar-sign-up-page Download a PDF copy of Becoming the Promise You are Intended to Behttps://www.depthbuilder.com/books

In this episode, Collin Stewart interviews Alexey Sapozhnikov, CEO of Andeavour, who shares insights on product-market fit, startup growth strategies, and the evolving AI landscape.    Discover how to validate ideas, build lean teams, and navigate the build versus buy dilemma in cybersecurity and AI.   The conversation concludes with a look at Turtl's future and the ongoing challenge of demonstrating ROI in content marketing. Highlighst include: Validating the Idea (06:01), Identifying Market Opportunities (09:14), Refining the Product and Pitch (11:32), Scaling Customer Acquisition (14:41), The Build vs. Buy Dilemma (21:51), and more... Stay updated with our podcast and the latest insights on Outbound Sales and Go-to-Market Strategies!

In this episode, we're talking to the entrepreneur who's already successful WITHOUT social media. If you're hitting your goals through ads, referrals, email, or other platforms...this one's for you!  Social media still matters even when you don't "need" it for leads. And here's the thing: strategic visibility can make everything you're already doing work even better. Your New Social Media Goal From: Lead generation and sales To: Validation, confirmation, and trust-building Social media as a "trust preheating system" Why Social Media Still Matters (Even When You Don't Need Leads) Ad Conversion Optimization People check your profile before buying; inactivity creates doubt Market Memory Visibility keeps you top-of-mind for future conversions Client Reassurance Active content confirms buyers made the right decision Invisible Buyers Silent followers who buy without engagement need touchpoints Real-World Examples Alex Hormozi: $36 return for every $1 spent on ads (3,600% ROI) - attributed to content making cold traffic behave like warm traffic Mel Robbins & Emma Grede: Why massive audiences still prioritize visibility Action Steps Define your new social media rule: "I'm posting to be visible" Post 1-2 pieces of content weekly documenting your work Record quick videos after client calls or insights Use tools like Sales Studio for consistent content creation Ask yourself: "If a buyer landed on my profile today, would they trust me faster?" Connect with me:  Website Join our email list! Instagram Pinterest Become the celebrity of your niche and learn how to turn your marketing into a campaign that actually sells out. In the Campaign Crash Course™, you'll learn how to build anticipation and sell your offers with the same strategy behind brands like SKIMS, Poppi, and Rhode — all in just 60 minutes. https://highflierpowerhouse.com/course Get creative support to turn your content into sales before, during and after your launches. From content classes to learn new campaign marketing skills, to custom designed assets completely done for you, we've thought of it all inside Sales Studio. Join today: https://highflierpowerhouse.com/retainer  Triple your audience, demand and sales with a 90-day marketing reinvention designed to position you as the #1 choice in your industry and change the way you show up online. Apply for The Industry's Choice https://highflierpowerhouse.com/industrys-choice   

Why do some legal tech pilots soar while others stall? This session explored what it takes to design pilots that lead to lasting change. The speakers looked at lessons from success and failure, balancing risk reduction and validation with the need to test business hypotheses - not just tools. With GenAI and other emerging technologies, the stakes are higher than ever: MIT research shows 95% of pilots fail to deliver measurable ROI, and legal tech is no exception. Listen as they discussed how sponsorship, culture, and clear outcomes can turn pilots into launchpads for adoption. Moderator:  Floor Blindenbach, CEO, Organizing4Innovation LLC Speakers: Sam Harden, Director of Litigation Support, Paul, Weiss, Rifkind, Wharton & Garrison LLP Adam Licht, Legal Tech Consultant James Mosher, Chief Innovation Officer, McInnes Cooper

Send a textYou have done the work. You have hit the metrics. You are the person everyone in the organization relies on to get the job done. You are praised for your efficiency, your reliability, and your ability to handle a million moving parts at once. And here is what nobody tells you: at some point, that very reputation starts working against you. While you are celebrated for your execution, senior leaders are in closed-door meetings deciding who is ready for the next level. If your name is only coming up as the person who manages the projects, you are in the Super Multitasker Trap. You have become so valuable in the doing that the organization cannot imagine you in the leading. Today, we are breaking that cycle.What this episode is aboutIn this kickoff to Women's History Month, Kele Belton celebrates a massive community milestone: Communicate to Lead is now officially ranked in the Top 10% of podcasts globally. With a Listen Score of 25, this show is performing better than nearly three million other podcasts, signaling that high-achieving women are ready for a new level of strategic command.This episode addresses the frustrating reality of being an "Executor" and reveals the identity shift required to step into senior leadership. You will learn the difference between being a messenger and becoming a Meaning Maker. Kele provides three specific executive presence drills to help you move from execution to strategic leadership.What you'll learnThe Super Multitasker Trap: Why being the most reliable person in the room often prevents you from being promoted to the senior level.The Meaning Maker Identity: A strategic leader is the meaning maker who explains why that update matters to the bottom line.Drill 1: The Authority Audit: Inspired by Brené Brown. How to identify qualifiers like "I am not sure if this is right" and replace them with authoritative recommendations.Drill 2: Strategic Advocacy: The critical difference between mentorship and sponsorship. You will learn the exact ROI-based language needed to advocate for other women's strategic impact.Drill 3: The 10% Bolder Rule: How to practice courage in increments by taking one leadership action 10% bolder than you originally planned.The March Faculty: A preview of our Monday Momentum episodes where Kele unpacks the playbooks of Brené Brown, Ursula Burns, Mellody Hobson, Indra Nooyi, and Ellen Ochoa.Mentioned in this episodeTop 10% Global Milestone: Celebrating our status as a top global leadership resource with a Listen Score of 25.The Three Executive Presence Drills: Detailed frameworks for The Authority Audit, Strategic Advocacy, and The 10% Bolder Rule.Ignite Your Leadership Power Accelerator: Join the waitlist for the 12-week program designed to move you from executing to leading at the senior level. Join HERE.About your hostKele Belton is a communication and leadership trainer, coach, and speaker who specializes in helping women leaders develop confidence and impact through strategic communication and practical leadership frameworks.Connect with Kele for more leadership insightsLinkedIn: https://www.linkedin.com/in/kele-ruth-belton/Instagram: https://www.instagram.com/thetailoredapproach/Website: https://thetailoredapproach.com

a16z general partner Julie Yoo talks with Nikhil Buduma, CEO and cofounder of Ambience Healthcare, to discuss how AI is transforming clinical workflows. They cover the early days of deep learning, why Ambience started by running a medical practice before building a platform company, and what it takes to achieve high clinician adoption rates at major academic medical centers. They also dig into the challenge of building products when AI capabilities change every few months, the real ROI that's finally converting CFOs, and why this might be the moment to reimagine the legacy EHR stack.   Resources: Follow Nikhil Buduma on X: https://twitter.com/nkbuduma Follow Julie Yoo on X: https://twitter.com/julesyoo   If you enjoyed this episode, be sure to like, subscribe, and share with your friends! Stay Updated:Find a16z on YouTube: YouTubeFind a16z on XFind a16z on LinkedInListen to the a16z Show on SpotifyListen to the a16z Show on Apple PodcastsFollow our host: https://twitter.com/eriktorenberg Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this master's class episode of the Smart Real Estate Coach Podcast, I sit down with Don Williams, entrepreneur, sales and leadership expert, and host of The Proven Entrepreneur Show, to talk about what it really takes to go from W-2 employee to wealthy business owner and long-term real estate investor. Don's founded a dozen companies since 1986, started his first one with just $6,000, and bought his first commercial building almost by accident—then held it for decades while tenants paid down the debt.    We dig into why your tax situation changes the minute you stop taking a paycheck, the only two things that actually matter in business, how to use side hustles and coaching to de-risk the jump from corporate, and why buying the right deals and keeping them forever can quietly build "sleep-well" wealth.    If you're sitting on the fence about entrepreneurship or wondering how to scale your income and your portfolio, this conversation gives you a real, no-fluff roadmap.   Key Talking Points of the Episode   00:00 Introduction 01:01 Who is Don Williams? 03:15 Learning from failure and slow lessons 04:46 Leaving your W-2 and becoming a first-time entrepreneur 06:11 Side hustles, fear, and crossing the street 07:01 Why every serious entrepreneur needs a coach 08:05 Don's first commercial property deal 09:07 10,000-sq-ft office building breakdown 10:10 Negotiating a 10-year fixed-rate loan 11:16 Cash flow, repairs, and never feeding the building 14:14 A near-miss with property taxes and foreclosure 15:17 "Buy, pay-off, keep forever" strategy 16:37 Paying for the right coaches (and why cheap is expensive) 18:18 The 1% rule deal bought sight unseen 19:09 Reputation as your most valuable asset 20:07 Winning on the buy side, not the sell side 21:10 Skillset vs mindset for entrepreneurs 22:20 Paying $15,000 for a half-day with a "genius" 23:49 Why getting the right coach is key in entrepreneurship 25:25 College ROI vs elite coaching ROI 26:25 The XTO Energy story and not needing to own it all 28:04 Hiring the best people on planet Earth 29:45 How to connect with Don 32:05 Christopher Robin's advice for investors and entrepreneurs   Quotables   "I made about a zillion mistakes in everything I ever did, but I won often enough and big enough to get ahead of the game."   "People overcomplicate business. There's like only two things to do in business: one is bring money in and the other is keep money from leaving."   "When you deal with the very best people on planet Earth, you can't pay too much. They'll demand that they deliver an ROI to you."   Links   Don Williams Global https://donwilliamsglobal.com   Don Williams don@donwilliams.com   The Proven Entrepreneur https://provenentrepreneurshow.com/   Free Discovery Call https://smartrealestatecoachpodcast.com/discovery   3 Paydays® System Mastery Course - Use coupon code for 50% off https://smartrealestatecoach.com/qls Coupon code: pod   Apprentice Program https://3paydaysapprentice.com Coupon code: Podcast   Masterclass https://smartrealestatecoach.com/masterspodcast   3 Paydays Books https://3paydaysbooks.com/podcast   Strategy Session https://smartrealestatecoach.com/actionpodcast   Partners https://smartrealestatecoach.com/podcastresources

Chances are, your accounts receivable (AR) is not dialed in. Kiera provides very tactical, specific tips on how to get your AR cleaned up and start bringing in money you've already earned. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and today is a very important topic But one the people like my rat rat rat, but guess what my rat rat rat is gonna make you a lot of money So I hope you're excited for it. So we'll take that rat rat rat into kaching Because it's dentistry party done and we're just gonna like help you out. I hope you guys enjoy hanging out with me This is my like nerdy geeky side that definitely loves and obsesses of being able to help you guys and it's been so fun I'm working with some people and teaching them about this and   getting them excited on how they can fix their AR ⁓ is something that just like really, really lights my fire because doctors, you do the freaking dentistry, get paid for it. Can I get an amen out there? Like seriously, you do the dentistry and AR and making sure you're paid is something that I am so obsessed about. So, and this doesn't mean doctors, have to do it yourself. So I want us to get into the AR like the womp, womp, womp, it's annoying, but guess what? These are billing tips that work that are gonna make you a lot of money for work that you've already done.   This is like people like, Kiera, how can I make more money and not do more work? And I'm like, just take the money, the what you've already done. it's crazy. lot of people come in and like, Kiera, you're really going to be able to like, ⁓ give us an ROI on your consulting. And I'm like, time. Why? Because I know your AR is out of control. have yet to meet a practice that has perfect AR. And if you are the practice email me, I'm going to give you a freaking shirt and we don't get out done on a team shirts anymore. So yeah, you should definitely email us. ⁓ there are a couple of practices out there.   But most the time, AR is something that is not dialed in. It does not have a plan. And this is something that is going to be very tactical for you. So first step is AR. What is AR? It's the accounts receivable. Okay. And there's two parts to it. AR has the patient portion and the insurance portion. Okay. So when we do dentistry, we need to make sure we collect money and we bill insurance and then we make sure that we get paid for that. Now, insurance is such a sneaky little game and I get so annoyed by it I love to teach people this.   So we need to have it where there's like a few processes that make AR really good. So we're gonna break it down very simply. Number one, good information in means good clean claims going out. I'm always like, we send clean claims. Clean claims mean, clean claims, clean claims. Clean claims, clean claims. ⁓ Clean claims. I'm gonna giggle saying it. I can hear the little jingle in my voice. Clean claims means that we...   have the correct information. So I've got the patient's name, the date of birth, the insurance information. That's all correct. I've got the group number and please for the love of everything, holy, do not make a million group numbers. Do not do that. Make sure AR are so messy and your insurance box is so messy. We just have it. We also need to have fee schedules that are up to date every single year. Please do that. We need to attach it. We do not want write-offs. So what this means, ⁓ also another like, it's not a pet peeve. It's just like,   Oh, I'm sorry. You need to like listen to the podcast and implement this. Stop reporting to me your fees in gross numbers and do it in net. So many times I get on calls with people and they're like, Kiera, we produced like 2 million, but we collected one. And I'm like, ouch. And they're like, well, like our net was like, you know, 1.2. I'm like, so tell me you produce 1.2. Let's live in real land numbers, not the 2 million. Cause you're always going to be mad at me. They're like, well, I produced 2 million, but I'm only making a million. Well, yeah.   Because guess what? You didn't really produce two million. I know you want to say you did, but guess what? Insurance is what really is paying you. So we've got to do that. And I know you don't want to, but when you will do this and you attach the correct fee schedules to it, you are actually going be able to predict your numbers better and your money and your finances are going to get better on your personal side too. So hear me out. It was the worst day. was worse than Christmas getting a lump of coal. I took our production and it dropped us by 30%. And guess what? My goals are to produce 20 grand in a five out practice per day. You want to know how hard that was? I was like, I'm never going to make it.   But guess what? Because I was reporting in real numbers, me even as a TC and an O.M. we were able to schedule more correctly and get us to the actual 15 grand of true 15, 20 grand per day of true production that we were collecting. How much do think my business grew? ⁓ a lot because we were actually producing incorrect numbers, not inflated numbers. So clean claims. We're back to that clean claims mean we've got correct information. We've got the correct ⁓ all of the information is correct.   We've got our insurance verification done and we've got the fee schedules attached. So then when I'm giving an estimate, I'm estimating to the best of my ability. We do not send pre-Ds. I call them pre-denials. You can have your own opinion, but I really truly do not like pre-denials. They take time, they waste energy. And to me, guess what? I got the best information. I'm a thousand dollars. I'm an insurance coupon. I need to be a dang good treatment coordinator that's able to communicate this. And if the patient owes money, guess what? We've got to be really good at communicating that too. This is our best estimate.   I'm gonna do my absolute best. We called your insurance company. I've got the best insurance verification. This is the absolute best I can get today. We're gonna take care of that. And on the flip side, hey, worst case scenario is you're gonna owe this much out of pocket. Tell them that. Then they're not mad at you when you call them. like, hey, insurance didn't pay as much as we thought. But remember, worst case scenario, this is what it is. And I can work with you to get that collected, okay? So then from there, we make sure we have correct documentation as well. We need to attach the correct narratives.   ⁓ insurance or excuse me, x-rays, intra-orals, whatever we need to get that paid. Insurance companies are obsessed with not paying for you, but it's because they play the game. So just figure out the rules of the game. We have our fee schedules in there. We send the correct documentation and we send it out every day and we check to make sure none of these claims get stuck in our claim sender. Okay, so we wanna make sure it goes through the clearing house. It doesn't get stuck there. I feel like that's like the post office for claims. We send it through and we make sure all of them get pushed through to the insurance company.   and then we follow up. And now this is where I need owners of each of them. So we need somebody to make sure that all of our intake process is correct. We need someone to make sure that our, what we send out in our claims is correct. And we tell the clinical team what we need for every single claim. And then from there, we have one person who owns our billing department. AR needs to have a clear owner. Who is our billing person that works on this every single day? Yes, you heard me. Because the goal is to get our claims paid within 30 days. You can do it. It's doable, but you gotta have a process.   So that person then their job is I recommend we run the AR list at the beginning of every single month. Then we put it into an Excel spreadsheet or however you want to do it. I found that it's easiest in Excel and then we have it color coded. And I like it to be broken down so that way the biller, their goal is to get through every single patient. Yes. And I have seen 2,500 patients, 7,500 patients. Like it is amazing how many like line items we can get. Hopefully you're more like the 500 to 700 patients on that AR list.   Then what we do from there is we've got patient portion and insurance portion. And what we want to do is we want to actually get this really, really dialed in to where we are collecting at time of service, the patient portion. My hope is that your patient portion that's due is very minimal. And the only time we have a patient portion due is because insurance didn't pay as much as we expected them to. So we got to go collect. We've already collected the money before they go out. Please, for the love of everything, holy do not let your patients just be like, I'll pay you with an insurance pays. Absolutely not.   collect the money today. It is much easier to collect today and give a refund than it is to go chase money. I'd rather you get paid today, wait on insurance. That's fine. But be like, hey, we call your insurance. We estimate really, really well. This is how much we're going to collect today. And then, hey, if it's good news, great. We're going to be able to get you a refund. And if it's not, then great. We're not going to have to call you and ask for as much in the future. So this is what we're estimating. This is our best estimate. We've called your insurance company. We've done everything we possibly can to make sure it's the best we can. And I guarantee you, we're going to take great care of you.   Collect the money. Then when it comes in, what I like for the biller to do is to look, what did this insurance company actually pay? And then go update your fee schedule to the true numbers, because fee schedules are just very generic, but for your area and your zip code, we actually like, if insurance billers will go through and look at that and be like, on a crown, Delta Dental actually pays $758. You're like, yeah, right here, it's like 500. Okay, so $558, but we had 500 in there.   Go update that so then we collect more accurately throughout the year. If we are really disciplined in this and our insurance biller will do this, your billing gets so much tighter and we have less money in our AR. Then we go through it, we go through every single claim. Now if your insurance is a lot in the AR, because we haven't worked it, you're gonna wanna work with the top pieces first. The most expensive, the biggest accounts, and I work insurance ones, and then I work patient ones. And I also am looking at the 90 days, and then the 60 days, and then the 30 days.   And then the zero, don't even like zero to 30. don't even touch that 30 to 60. Yes. 60 to 90. Yes. Over 90 for sure. I'm going to hit that. So you can sort your listing Excel of the biggest account balances. And we're going to call the insurance. We're going to call the patients because you feel like you made like a lot of progress. Also, we can look down at the bottom. Another thing too, is sometimes there's like $5, $10. If your insurance list is really big and your AR is really large, sometimes I recommend writing like below $10. Now this is your money. It's not mine. So you do what you want to do with it.   Sometimes I do recommend writing that off, but before we do it, we're to want to send statements to everybody, see if we can collect any of that. Then we have a set date where we're just going to write it off and call it bad debt. We're going to fix our processes moving forward. But if you will do this and you follow it and everybody follows it every single week, every single month, your AR is going to get cleaned up. So people are like, but it's so hard. And we have like one person who owns it. And I say like Tuesdays and Thursdays are insurance and Monday, Wednesday, Fridays are patients. And we call our patients and we do our insurance.   and we clean it up and we get the correct fee schedules and we make sure that we're following up consistently. We're hearing, excuse me, what they say on the ⁓ claims. We're hearing what they are denying. Also, just because it's on a claim and they on an EOB and they say, you need to write this off. We do need to be really smart on insurance and we don't just say, we wrote it off. Absolutely not. We double check, we verify why was it written off? What were the reasons for it? Can we resubmit it? Can we get this paid? Is this a patient portion that needs to be paid?   Do not just write it off because the EOB says it was written off. So we do not do that. Then what I also recommend is we often wait till the end of the month. We talk to our billers and they didn't get through all their AR. Office managers should be meeting every single week with their billing coordinator and the biller needs to be reporting. Here's how much AR I've completed. This is where I'm at. This is my plan for the next week. I'm going to get through every single patient this month. Also, we do not just send statements out. People love to do this. I'm very pro.   We call first, we text and then we send a statement. Why not just call them right then and there and be like, hey, Kiera, great news. We got insurance paid, we owe this amount and I can take card when you're ready and get that all cleared up for you. Send them a text with the payment link. Here you go, this is the balance and they will pay it. Send them a statement that has a QR code to pay online. You guys stop having them write checks and send it to the practice. Make it easy, talk to your payment processor. I love Moola for this. They make it so easy for patients to pay and their fees are so low. So if you need it, tell Moola, The Dental A Team, sent you.   They're incredible and they're a great processor for you. But this is where it has to be. And I'm really big on what we need to have our goals be. So I like to make this simple. Our over 90 should be no more. All of our collective AR should be no more than one month's worth of collection. So if you're producing 100,000, there should be no more than 100,000 sitting in AR. you've got more than that, let's fix   the way I like the goals to be is I like it to be it's no more than 15 % is in our 30 to 60. And the reason why is because that's going to be pretty big. Now zero to 30, I don't worry about, but it's 15 % or less in our 30 to 60. Then it's 10 % or less in our 60 to 90 and less than 5 % over in our over 90. We want to make sure that it follows that. So that way you guys are able to, but great. And those are very generic and you can get those lower. The only thing that usually impacts are over 90 are usually payment plans and also ortho.   So if you have those in there, there are ways that we can discuss with you on how to get those out to clean up your AR, but you've got to have this structured. We've got to have this to where people are following it. And we need to get this in every single week and like truly work with our billers. And if offices will follow this, you guys, this is something that is not hard, but it does take discipline and discipline does equal freedom. And doctors, had a doctor and she was just like, Kiera, I'm not making any money. And I was like,   I don't understand because you have so much money in AR and your production's so great, but we're not collecting the money. So step one is we collect. Now, if your AR is also like ballooned out of control, we can fix it and we collect money when they check in and we make sure we collect on the checkout. So this way we're catching both sides of when patients are in the practice. And some people are weird about that. And I'm like, why are you weird about that? We know they have a balance and we're gonna collect it when they check in. Think about going to the doctor's office. So like perfect, they collect money as soon as you check in every single time.   It's not weird for people to do that in healthcare. So let's collect on the intake and let's collect on the outtake when we're giving the treatment plans. These two areas are gonna fix AR and people are like, that's so hard. And I'm like, I would much rather collect money when they're in the practice rather than needing to call them. Also, another mode of thought is I don't ever give more than 1 % of collections in refund checks every single month. So refunds and credits can get really ballooned people are like freaked out about that. Cause maybe like collected too much, which is like,   High five, good. I'm not saying over collect, like, hey, insurance paid more like that's a win. But before we give those refund checks out, those are the ones I'm gonna call first to see, do they have unscheduled treatment? Like, hey, great news, your insurance paid more than we thought. Let's get you scheduled, let's use that credit for this treatment. So it's a great way to fill your schedule too. But hey, if there's a true credit on the account, let's just start writing 1%. So if we're producing 100,000, what's 1 %? You got it, a thousand bucks, okay?   So 1 % of that, we're gonna then write those refund checks back for that month. This way it doesn't hurt your overhead of time. Now watch because there are certain state laws that do require you to give refunds sooner than that. So check your state laws and make sure like whatever it is. There are some new ones that have just come out. So be sure to check that so you're compliant with your state laws. If there's nothing about it, 1 % is usually a pretty good frame of mind. So that was a quick down and dirty and I hope you enjoyed it. But really taking it from clean claims, you're welcome.   to fee schedules being entered in, to submitting claims and making sure they go through, to following up on our insurance, making sure that we're tracking that so everybody knows where our claims are at, what things are going on with that. And then from there, we're gonna make sure that we have ⁓ every single week check in with our biller. And billers know we want 15 % in our 30 to 60, 60 to 90 is 10%, over 90 is no more than 5%, no more than one month's worth of collections total in our AR, and giving back 1 % refunds.   You guys, this is something I obsessed about. This is something we work with billers on. I have a practice in Oklahoma that we worked with. They had 2,700 line items of this and we just worked with our team and we cleaned and we cleaned it and it took us about two years and we were able to get them back into perfect collections, perfect processes. It took a while, but discipline, dedication and setting these things into place now are going to protect you and prevent this from happening in the future. Also, there are some great AI companies that you can use.   ⁓ Lassie is a great one that I've heard of. There's a few new ones coming up on the market. So if you need help with it, insurance verification, you can outsource. We have a lot of resources. So if you need any email Hello@TheDentalATeam.com. And if you're like, I need help, I'm drowning, I'm not making money. Let's talk. Profit production guys. it's the way we get more profit. We either increase our production, decrease our spending or increase our collections. Those are the three levers. So whatever those three we need to work on. And sometimes it's so hard because you're like,   But like I'm doing dentistry all day long, Carrie, I have time. You're right. You're supposed to be the dentist and the CEO. Let us train your team for you. That's what we love to do. Work with you and your team. So reach out. Hello@TheDentalATeam.com. Commit to being profitable this year. Commit to getting your AR in place. Commit to following these billing tactics. You guys, it is not hard, but it does require discipline. And we're happy to help you set it up. We're happy to follow through. We're happy to show you how to have the conversations. We're happy to show your team how to do this. We're happy to build KPI scorecards so you can watch it and utilizing analytics for it. So it's never daunting and scary.   It's disciplined dedication and dedicated time to make sure this happens. And usually team members get scared and it feels daunting. So it's kind of like the laundry. just like keep letting it pile up, but doctors, this is your hard earned money. And I don't believe it should be like laundry that piles up. It'd be, should be something that we are actively engaged in fixing and working through to make sure that you're getting paid what you need to be paid. So reach out. Hello@TheDentalATeam.com. And as always, thanks for listening. I'll catch you next time on the Dental A Team podcast.

Today's show features: - Leonard Bellavia, Founding Partner of Bellavia Cohen P.C.
 - Mike Van Ryn, Vice President of Talent Development at Zeigler Auto Group

 - Terry Lange, Assistant General Manager at Suburban Ford of Ferndale This episode is brought to you by: Great America – Planning a new service lane, collision center, or showroom refresh? GreatAmerica finances dealership build‑outs and remodels—including service equipment, collision & repair, body & paint, EVSE, car wash, signage, and software. Our fast credit decisions keep projects on schedule, while flexible financing structures are designed to support growth, efficiency, and long‑term ROI—without tying up cash needed for inventory, staffing, or daily operations. Visit https://carguymedia.com/4l4uK13 to learn more! AutoHauler Exchange – Auto Hauler Exchange is the vehicle transportation marketplace connecting shippers and carriers directly to remove inefficiencies, cut delivery timelines in half, and save 15-20% on transport. Visit https://www.autohaulerexchange.com/ to set up your free account today. Check out Car Dealership Guy's stuff: CDG Circles ➤ ⁠https://cdgcircles.com/⁠ CDG News ➤ ⁠https://news.dealershipguy.com/⁠ CDG Jobs ➤ ⁠https://jobs.dealershipguy.com/⁠ CDG Recruiting ➤ ⁠https://www.cdgrecruiting.com/⁠ My Socials: X ➤ ⁠https://www.twitter.com/GuyDealership⁠ Instagram ➤ ⁠https://www.instagram.com/cardealershipguy/⁠ TikTok ➤ ⁠https://www.tiktok.com/@guydealership⁠ LinkedIn ➤⁠ https://www.linkedin.com/company/cardealershipguy/⁠ Threads ➤ ⁠https://www.threads.net/@cardealershipguy⁠ Facebook ➤⁠ https://www.facebook.com/profile.php?id=100077402857683⁠ Everything else ➤ ⁠dealershipguy.com

Is 2026 the year AI finally has to prove it is worth the investment? In this episode, I'm joined by Chris Riche-Webber, VP of Business Intelligence and Analytics at SmartRecruiters, to explore why so many AI and agentic AI initiatives stall after the pilot phase and what separates the projects that scale from the ones that quietly disappear. With Gartner predicting that more than 40 percent of agentic AI programs could be cancelled by 2027, Chris brings a pragmatic, data-led perspective on what is really happening inside organizations as the hype meets operational reality. We talk about the fundamentals that have not changed despite the new technology. Influence, clearly defined problems, measurable impact, and adoption still determine success, yet they are often overlooked in the rush to deploy the latest tools. Chris explains why "good vibes" are no longer enough in front of a CFO, how to baseline outcomes properly, and why ownership of results is one of the most common missing pieces in enterprise AI programs. A big part of the conversation focuses on what Chris calls the "agent washing" problem. Just as products are sometimes marketed with fashionable labels that do not reflect their real value, many solutions are being positioned as agentic without delivering true autonomy or business outcomes. We discuss how leaders can cut through the noise by asking better questions, aligning technology to specific use cases, and recognizing when simple automation is the right answer. Trust, adoption, and measurable ROI emerge as the three signals that determine whether an AI initiative survives. Chris shares a clear framework for defining these signals in a way that is consistent, comparable over time, and meaningful to the executive team. We also explore how connecting talent decisions to revenue, productivity, and retention changes the conversation, especially in the context of SmartRecruiters' broader SAP ecosystem and the opportunity to link people data directly to business performance. This is a conversation about moving from experimentation to accountability, from buying narratives to solving real problems, and from technology-first thinking to outcome-first leadership. So as the window for easy wins closes and the demand for proof of value grows, will your AI strategy be remembered as a pilot that generated excitement or as an initiative that delivered measurable business impact?

"Do unto others as you want to do unto you." This simple principle, fueled by a "tambourine shake" of high energy, serves as the heartbeat for a life dedicated to high-performance joy. In a world optimized for digital efficiency and "frictionless" isolation, the true currency of a meaningful life remains the "unscalable" power of gathering people together. In this episode of Gratitude Through Hard Times, Chris Schembra sits down with Christine Angles, a powerhouse Allstate agency owner and community builder from Gainesville, Virginia. While Christine is a leader in the insurance world, this conversation strips away the professional accolades to explore the raw, essential need for fun, wit, and "inconvenient" kindness. Christine shares a vulnerable and celebratory look at her journey—from the legacy of her mother, Linda, to the intentional "grace" required to navigate a 12-year career gap. Together, Chris and Christine dismantle the myth that technology can replace presence, arguing that the "Business by Party" philosophy and the act of welcoming others into your sacred space are the only real antidotes to our modern epidemic of disconnection. 10 Memorable Quotes: "I want work to be fun." "I really do believe that self-care is a form of giving." "Don't be a wallflower. Make sure you participate." "Life's not an 'or,' it's an 'and.'" "Business by party." "You can do a boring job like insurance in a fun way." "Give yourself some grace." "I like you because I love you in spite of." "Find extraordinary in the ordinary." "If you've changed one person's whole world, you've done enough." 10 Key Takeaways: The Legacy of Linda: How a single mother working full-time on a school board provided the blueprint for a life of service and visibility. Business by Party: Why integrating personal joy into professional networking creates deeper, more resilient business bonds. The ROI of Community Deposits: Reflecting on how a lifetime of showing up for neighbors creates a safety net of support during personal health crises. The Power of the 12-Year Gap: Validating the choice to prioritize family and proving that "success" doesn't have to happen all at once. The Connection Venn Diagram: A breakdown of the three pillars of a great life: Fun (energy), Funny (wit), and Nice (kindness). The "Inconvenient" Host: Why the effort of cleaning your house and buying food to invite people in is the most sacred act of connection. The 3-Hour Pity Party: A practical lesson in emotional regulation—allowing yourself time to feel disappointment before choosing to celebrate others. The Intentional "No": Learning to set boundaries so that when you say "yes" to a community project, you can be 100% present. Anti-Optimization: Why we must trade "frictionless" digital interactions for the meaningful, sometimes messy friction of physical presence. The "Good Person" Affirmation: Using simple visual cues to combat imposter syndrome and remember your inherent value. About our Guest: Christine Angles is a dedicated entrepreneur and leader who runs a top-performing Allstate agency in Northern Virginia. Built on the "Business by Party" philosophy, her work proves that excellence is achieved through genuine human connection. A committed volunteer and "connector," Christine advocates for the power of "earned connection" and the vital necessity of leading with kindness and wit in the modern workplace.

The Top 5 Issues Managing Multiple AI Agents in Production Managing 1-2 AI agents? Easy. Managing 20+? That's a different game entirely. After 9+ months running nearly 30 AI agents in production at SaaStr, we've learned what actually breaks at scale - and nobody's talking about it. This isn't about deployment tips or vendor selection. This is about the brutal realities that only emerge when you're juggling 20+ agents generating $1M+ in revenue.

Are you making decisions that are actually costing you your life? In this episode, we're breaking down the TERMS framework - a simple filter to ensure your next "Yes" doesn't bankrupt your Time, Energy, Resources, Money, or Sanity. Stop guessing and start measuring your true internal ROI!Resources:GrowthDay Daily Fire by Brendon BurchardWe are so grateful for your support! Please share this podcast with someone who needs it and leave us review: https://podcasts.apple.com/us/podcast/positive-on-purpose/id1531548022

In this week's episode, AgingIN CEO Susan Ryan sits down with MaryCay Durrant, founder of Leading Naturally. In this enlightening discussion, MaryCay shares her journey from corporate leadership to developing nature-inspired practices that help organizations thrive. Drawing from her upbringing in North Dakota and a transformative personal awakening, MarCay challenges transactional workplace models and instead looks to ecosystems as a guide for cooperation, resilience, and trust. She introduces her WORK framework — Wake Up, Orient, Reimagine partnering, and Keepnourishing what matters — and the concept of Return on Energy (ROE), encouraging leaders to measure vitality and alignment, not just ROI. Through approaches such as equine-assisted learning, MaryCay helps organizations reduce burnout, strengthen connection, and build sustainable cultures grounded in partnership. More about MaryCay here: https://marycaydurrant.com

Welcome to this episode of The New Warehouse Podcast, recorded live from Manifest 2026 in Las Vegas. Kevin Lawton sits down with Gary Allen, Senior Vice President of Supply Chain Technology at Ryder, for an annual check-in on where warehouse technology is heading. Ryder, one of North America's largest logistics providers, operates more than 100 million square feet of warehouse space and manages a vast transportation network. In this conversation, Allen shares how warehouse automation and AI are maturing, and where real ROI is emerging. He also explains why execution is now the differentiator for operators navigating labor constraints, brownfield facilities, and rapidly evolving technologies.Learn more about sponsors here: EPG, iAutomate, Big Joe Forklifts, Surgere Follow us on LinkedIn and YouTube.Support the show

Automation was sold as a way to scale good experiences. It scales bad ones just as efficiently. Healthcare has spent the last decade deploying chatbots, portals, AI-generated content, and personalization engines in the name of patient experience. The ROI case was built on efficiency: lower cost per interaction, faster throughput, reduced call center volume. What was never put on the balance sheet is what happens to patient trust when those systems fail — and they fail regularly, quietly, and without anyone in the organization knowing it happened. That's trust debt. Every time an automated system fails a patient and the patient absorbs the cost silently — closes the portal, hangs up, stops engaging — a withdrawal is made from an account most health systems never knew they had. It doesn't show up in satisfaction scores. It shows up in churn, in rising call volumes that automation was supposed to reduce, in patients who schedule once and don't come back. Chris Boyer and Reed Smith work through where the debt is accumulating right now — and where automation is actually doing the opposite: Why AI-generated health content optimized for fluency, not accuracy, is seeding doubt in the patients most likely to engage with it How portal adoption metrics are measuring the wrong signal — and why enrollment without satisfaction is just a larger audience for your frustration Where DXP personalization crosses from service into surveillance — and how thin consent frameworks are accelerating that perception What trust-building automation actually looks like, and what it has in common with the best human interactions in healthcare The three questions every team should ask before the next automated touchpoint goes live The research is catching up to what practitioners already sense. AI safety disclaimers in patient-facing responses dropped from 26% in 2022 to under 1% in 2025. Sixty-one percent of patients say they'd consider switching providers over a better digital experience. And the 2025 Edelman Trust and Health report found that no institution — not business, not government, not NGOs — is trusted to address patient needs. Healthcare is operating in a trust deficit it didn't create alone, but automation is making it worse in ways that are largely invisible to the organizations doing it. The question isn't whether to automate. It's whether you've been honest about what you're actually scaling. Mentions from the Show: TP456: When AI Speaks for the Patient — touchpoint.health TP460: When Digital Speaks for the Patient — touchpoint.health TP470: When AI Becomes the First Stop for Care — touchpoint.health AI errors in healthcare — Healthcare Brew, August 2025: https://www.healthcare-brew.com/stories/2025/08/20/healthcare-execs-ai-errors Declining medical safety messaging in AI — npj Digital Medicine, October 2025: https://www.nature.com/articles/s41746-025-01943-1 ECRI Top 10 Patient Safety Concerns 2025: https://www.medtechdive.com/news/ecri-patient-safety-report-2025-ai/742114/ ONC Patient Portal Access Data Brief 2024: https://healthit.gov/data/data-briefs/individuals-access-and-use-patient-portals-and-smartphone-health-apps-2024/ Experian Health patient portal switching stat: https://www.experian.com/healthcare/solutions/patient-engagement-solutions 2025 Edelman Trust Barometer: Trust and Health: https://www.edelman.com/trust/2025/trust-barometer/special-report-health 2026 Edelman Trust Barometer: https://www.edelman.com/trust/2026/trust-barometer Reed Smith on LinkedIn: https://www.linkedin.com/in/reedtsmith/ Chris Boyer on LinkedIn: https://www.linkedin.com/in/chrisboyer/ Chris Boyer website: http://www.christopherboyer.com/ Chris Boyer on BlueSky: https://bsky.app/profile/chrisboyer.bsky.social Reed Smith on BlueSky: https://bsky.app/profile/reedsmith.bsky.social Learn more about your ad choices. Visit megaphone.fm/adchoices

Traditional finance models are hitting a wall. This episode highlights a panel at Davos that gets straight to the engine room of the enterprise.  Jatin Dalal, Chief Financial Officer, Cognizant; Mike Rost, Chief Strategy Officer, Workiva; Jonathan Zanger, Chief Technology Officer, Check Point; and Jennifer Steinmann, Global Sustainability Business Leader, Deloitte gathered to talk about:  The ROI heresy: Why waiting for a fixed ROI is like using an obsolete map for a moving target  The 3x productivity jump: Why a 300% increase is the new starting point for AI  Security risks: Understanding white font attacks and AI doppelgangers in HR systems  Strategic insights: How predictive analytics and earth observation are changing risk valuation  Timestamps: 00:00—Multiplying traditional productivity by three  02:15—The Davos panel: AI promise and peril  04:10—Why ROI is an irrelevant measure for AI  05:40—Security alerts: The white font attack  07:15—The $3.8 trillion insight at stake  08:20—The Monday morning mandate  "Whatever you thought about traditional productivity multiplied by three at minimum, and that should be a starting point, not the end point." —Jatin Dalal, CFO of Cognizant  Find past conversations at workiva.com/podcast/the-pre-read 

Radio Foot internationale ce mercredi à 16h10 T.U., rediffusion à 21h10 T.U. À la Une : - Le récit de Duckens Nazon. L'international haïtien au cœur du conflit entre les États-Unis, Israël et l'Iran, le week-end dernier, malgré lui ! ; - Coupe du Roi : le Barça a fait douter l'Atlético jusqu'au bout ! ; - Côme, le vent de fraîcheur sur la Serie A. ; - CAN féminine, le report n'est toujours pas officialisé par la CAF, alors que la compétition devait débuter au Maroc, le 17 mars 2026. - Le récit de Duckens Nazon. L'international haïtien au cœur du conflit entre les États-Unis, Israël et l'Iran le week-end dernier malgré lui ! L'attaquant évoluait cette saison au club d'Estheglal (celui de Moussa Djenepo et de Munir El Haddadi), et s'apprêtait à décoller de Téhéran, quand l'espace aérien s'est brutalement refermé. Il a regagné la France à l'issue d'un long périple incertain. Championnat à l'arrêt, sportifs bloqués au Moyen-Orient, doutes sur l'avenir. Comme sur la participation de la Team melli, placée dans le groupe G (avec la Belgique, l'Égypte et la Nouvelle Zélande). Comment voit-il son parcours avec les Grenadiers ? - Coupe du Roi : le Barça a fait douter l'Atlético jusqu'au bout ! Corrigée 4-0, il y a 3 semaines, à Madrid par les Colchoneros, l'équipe d'Hansi Flick a tout mis en œuvre pour tenter de revenir et d'arracher leur billet pour la finale de Séville, le 18 avril 2026. Mais elle a fini par rendre les armes. Les Rojiblancos qualifiés, pas de 2è triplé de suite pour les Blaugranas, malgré la fougue de Lamine Yamal et les tentatives de Marc Bernal, par ailleurs auteur d'un doublé. - Côme, le vent de fraîcheur sur la Serie A. Les Lombards de Cesc Fabregas sont bien placés dans la course à l'Europe, et espèrent encore se hisser en finale de la Coupe d'Italie. Comment expliquer la progression fulgurante d'un club qui a rejoint l'élite à l'été 2024 ? - CAN féminine, le report n'est toujours pas officialisé par la CAF, alors que la compétition devait débuter au Maroc, le 17 mars 2026. Elle devrait finalement se dérouler en juillet-août. Fédérations, staffs et joueuses pris de cours, les sélections poursuivent leur programme de préparation. Avec Victor Missistrano : Hervé Penot, Dominique Sévérac et Youssouf Mulumbu. Technique/réalisation : Laurent Salerno - Piuerre Guérin.

WHAT YOU'LL LEARN Why retail is now a demand chain, not a supply chain How AMRs deliver 6–12 month ROI in high-variability e-commerce Why robotics-as-a-service changes peak capacity planning The real bottleneck in AI adoption: structured WMS data Why dashboards are dying and exception-based orchestration is rising How consolidation will reshape 3PL economics Why operational excellence remains the ultimate differentiator HIGHLIGHTS 00:01–00:12 | Consumer expectations and the “fast + free + cheap” reality 00:12–00:15 | AMRs, ASRS, RaaS, and 6–12 month automation ROI 00:15–00:16 | Buy vs build: what's commodity vs “secret sauce” 00:16–00:19 | Agentic AI in warehouse ops: labor planning + execution 00:19–00:22 | AI proof, case studies, and demand planning as the next frontier 00:22–00:24 | Dashboards vs operators: turning analytics into actions 00:24–00:28 | Operator advice: efficiency, mechanization, and competition shifts 00:29–00:31 | Manifest trends: retail channels evolving + tech-driven 3PL future QUOTES  [00:04:10] “One of the biggest changes is you used to have a choice. You could either have it fast, you could have it free, or you could have it cheap. The consumer today wants all three.” – Jeff Wolpov [00:05:10] “We as logistics supply chain companies need to lean in and figure out how to do more with less. Today it's a necessity.” – Jeff Wolpov [00:07:30] “You need automation... We need to be faster and more flexible. Peaks have gotten much higher.” – Jeff Wolpov [00:16:00] "The hard part isn't building AI or using AI. It's what do you do with the results?" - Gary Allen [00:16:50] “Operators shouldn't hunt dashboards, they should get alerts, exception-based triggers. AI takes analytics to the next level.” – Gary Allen [00:23:00] "Reporting is the death of analytics." - Gary Allen  ABOUT THE GUESTS Jeff Wolpov Jeff Wolpov is Senior Vice President of E-commerce and Ryder Last Mile at Ryder System, Inc., where he leads the vision and strategy for omnichannel fulfillment and big & bulky home delivery. Previously, he served as CEO of Whiplash (formerly Port Logistics Group), achieving nearly 30% year-over-year revenue growth before its acquisition by Ryder in 2022. Earlier in his career, Jeff founded Distribution Solutions, scaling it from a startup into a $50 million regional logistics firm that became the foundation of Whiplash's national network. He holds a degree from the University of Michigan. Gary Allen Gary Allen is Vice President of Supply Chain Excellence at Ryder, overseeing Solution Design, Continuous Improvement, Data Analytics, and Automation across the supply chain organization. With more than 32 years of experience, he previously led EY's logistics consulting practice and held leadership roles at DHL and FedEx in product innovation, solution design, sustainability, and operations. Gary helped launch and co-author the “Annual Third Party Logistics Study” with Dr. John Langley of Penn State University and holds a Bachelor of Arts in Materials and Logistics Management from Michigan State University. LINKS MENTIONED Ryder report: https://www.ryder.com/en-us/insights/white-papers/e-comm/2025-ryder-e-commerce-consumer-study Ryder website: https://www.ryder.com/en-us Subscribe and Keep Learning!If you're a logistics leader looking to scale sustainably, don't miss out! Subscribe for more expert strategies on tackling modern supply chain challenges.Be sure to follow and tag the eCom Logistics Podcast on LinkedIn and YouTube

B2B marketers don't have the luxury of building brands or boosting ROI. You need to do both. So how do you do it? You listen to this week's special guest.Media Roundtable: Special Edition, Dan Granger (CEO & Founder, Oxford Road) hosts veteran CMO Laura Goldberg (CMO, Auctane, Stamps.com, ShipStation). Laura's been everywhere from the NFL, where she learned brand-building, to CMO roles at podcast mainstays like LegalZoom and Constant Contact.Join Dan and Laura as they cover: The Numbers, B2B Storytime, The Arms Race, and more. Let's dig in."  I want you to feel great about our brands, and that you trust them, but I also want you to transact.”-Laura Goldberg (CMO, Auctane, Stamps.com, ShipStation)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Why can't most companies show their ROI on GenAI? Because their implementation is backwards.If you're using the same digital transformation playbook that you used for the social media and cloud eras, you're in trouble. On this 'Start Here Series' episode, we break down what your company is doing wrong and the 7 Step process to properly calculate ROI on your AI efforts. Measuring AI ROI: Why you're doing it wrong and the 7 Steps to fix it -- An Everyday AI Chat with Jordan WilsonNewsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion on LinkedIn: Thoughts on this? Join the convo on LinkedIn and connect with other AI leaders.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:Proving and Measuring AI ROI in CompaniesOpenAI's GDP Benchmark: AI vs ExpertsDebunking MIT's Viral Zero ROI StudyQuantitative AI ROI Data from Business StudiesInvisible Productivity: AI Savings Pocketed by WorkersLimitations of Pre-AI Job Roles and MetricsROI Calculation: Time Saved and Cost ReductionFive Main Reasons AI ROI Isn't MeasuredSeven-Step AI ROI Measurement BlueprintImportance of Ongoing AI Model RetestingAI ROI: Training, Education, and Implementation GapsTimestamps:00:00 "AI ROI: Fixing the Debate"04:50 "AI ROI Debate is Pointless"08:03 AI Implementation Yields Positive ROI12:13 AI Reshaping Work Structures15:08 AI ROI Challenges20:11 "Baseline Assessment Before AI Implementation"23:49 "AI Operating System Discussion"24:35 "Standardized Testing for AI Models"28:26 "Rethink AI ROI Urgency"31:37 "Everyday AI: Subscribe & Explore"Keywords: measuring AI ROI, AI return on investment, generative AI ROI, GenAI ROI measurement, ROI on artificial intelligence, AI productivity, time saved with AI, cost reduction with AI, AI-driven revenue increase, AI risk avoidance, AI implementation, baseline assessment of AI, BASE framework, pre-AI baseline, digital transformation and AI, quality metrics in AI, cost per task AI, error rates AI, throughput AI, AI utilization rate, AI pilot evaluation, AI bSend Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Start Here ▶️Not sure where to start when it comes to AI? Start with our Start Here Series. You can listen to the first drop -- Episode 691 -- or get free access to our Inner Cricle community and all episodes: StartHereSeries.com Also, here's a link to the entire series on a Spotify playlist. 

AI is bringing massive changes to our industry, but it's not just about how fast you can write code or use agentic flows. In this episode, I explore how AI is fundamentally shifting the economic bottleneck of software development, and how you can use your systems-thinking engineering mindset to adapt and thrive in this new era.

The Dental A-Team Podcast has been around for seven years, if you can believe it! Kiera reflects on her original goal with the pod, how that goal (and dentistry in general) has changed since. It's been an evolution of leadership, systems, culture, and growth, and the ball is still rolling. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:02) Hello, Dental A Team listeners. This is Kiera and happy birthday to the Dental A Team podcast. guys, gosh, if this was a child that I would have had, Dental A Team podcast today is seven years old. We started this back in 2019. So is that right? 2020 would be one, 21, 22, 23, 25, 26, seven. Guys, seven years. We've been hanging out together. Like gosh, I would have a seven year old child. Like that's insane. And I just think like, thank you.   is what I is my biggest piece of ⁓ if I was blowing out the candles today, which I usually actually do. ⁓ That thank you for going on seven years of a journey. Thank you for listening to me when I used to car cast and I didn't have video and I was so new. I remember like one of my first ones was like nailing jello to a wall. And like, gosh, I just think back to don't break up with me and so many of the podcasts over the years and the guests that we've had and the   people that I've met because of this podcast, like I get emotional, I get grateful of, gosh, like we just think that these things happen. We think that, it was just right time, right place, but I believe that there's something far greater than that to where all of us were working, we were being prepared, we were being put into place where it didn't just slip into place and happen. It was something that was magical, it was euphoric, and it was meant to be able to reach each other, to be able to talk to each other, to be able to serve you.   to be able to have you implement and put things into your place in your practices, to be able to be right time, right place, but due to lots of preparation to be here. So if you're new to the podcast, welcome, I'm Kiera Dent. I had this crazy idea to create a podcast that helps dentists and teams come together. Being a team member myself and being a business owner, guys, like this is the perfect platform to bring that together. And I think I have such a special vantage point to be able to share with you doctor and team members perspectives. And so today I just wanted to think about like,   growth doesn't happen overnight. And what the podcast was versus what the podcast has become, it's crazy to see how far we've come and how much we've evolved. You guys, have like 1100 plus episodes, never in my wildest dreams that I think I would hit record that many times and talk to you for this many years and hang out with you and travel across the globe with you. But it's one of those things of today is going to be reflecting back and a forward looking episode. And this I think very much applies to practices, team member evolution and how it goes. And I think   days often feel long and years seem short. And when we can do this, we're gonna look at like, gosh, what the journey has been in seven years and how fast it goes and how slow it goes and hurdles and challenges. But you guys, this is about how we reflect on the growth we've had on our practices and how it's gonna be able to serve you guys moving forward. So as we go through this truly, I hope that today, I don't know, just wrap your arms around yourself, give you a giant hug and pretend that's me giving you a hug.   a hug for listening, a hug for sharing, hug for ⁓ leaving reviews, a hug for ⁓ giving ideas, a hug for sharing in Facebook groups where we glean information, a hug for ⁓ being a pen pal to me, a hug for ⁓ allowing me a space to share my life to the podcast. It's been something where I will wake up in the middle and I'm like, my gosh, I got a great idea. I'm gonna go like podcasts this of sharing tips and tricks and things that I feel you guys would really benefit and serve. So just giving you like,   Just give a squeeze because I adore you. love you and I'm so grateful for this. So as we reflect back, ⁓ I think oftentimes we see growth as much easier if we look back, right? Like little kids, you don't see them growing day on day and day. But when you measure on a wall, you're able to see the growth. And it's like, wow, we have this. And so when I started the podcast, my goal was like, let's give teams, let's give tactical. And we stayed that stayed true. ⁓   But over time it's expanded and I recognize the needs of practices. mean, hashtag COVID, things changed, it became radical. We went through the great migration together. We've gone through team members and the evolution of hiring and firing and culture and going from like dentists and to where it's like, wow, we aren't just here at Basic. We're now looking at CEOs and we're running these multimillion dollar businesses. We've got startup practices. I've got practices doing 30, 40, 50 million in their locations like.   It's an evolution of leadership and systems and culture and growth. like, all of this is like, we can't say stuck. I mean, now we've got AI introductions. It's like, gosh, like the crazy cool stuff. And so it's something to see like how both industry and conversations have matured over time. And I think also for you and your practice, think today, one of when you started that might be this year. Kudos. There's some of you I know that just bought your practices and I'm so freaking proud of you. Hashtag my Midwestern students. I'm so proud of both of you ⁓ and you both know who you are.   You might be on day one of your practice ownership. You also might be on day like, I don't know, a thousand. Gosh, like, is it crazy to think that day a thousand's only about three years in? You might be on day 20,000. Shoot, how many years is 20,000? I'm gonna do some math, because 20,000 divided by 365 days, you'd be at 54 years. Some of you actually might be there. Some of you are maybe like 10 years in, so you're on day like 3650. I don't know, that was so hard for me, okay?   3650, 10,000, what'd we say on that? If you're at 10,000 days, you're at 27 years in the practice. A thousand, like just think about that. Sorry, I know my math earlier was a little off. A thousand days, that'd be about like just over three years. That's what I meant by the 10,000. 10,000, shoot, you're in 27 years plus. But when we look at this, we think about how everything's evolved. And I want you guys to really look at like.   How have things evolved in dentistry, even since the time you became a dentist? And if you're a dentist in school, like look back, it's an evolution. And so I think it's like, the goal is always like growth, but I think it's expansion and impact more than it's growth. Like we can just grow, but we can be unhappy. But expansion is not just about size, it's about reach and influence. And it's one thing like we could have thousands of followers, which honestly, you guys, I'm blown away when I look to see where our podcast reaches and the countries and the international impact and the...   the state side impact and the number of offices. You guys like that is such a blessing to me. That was the goal. The goal was how can I have a voice, a positive impact of tactical of being your friend in the industry that's always going to go out and always about the best companies and bet the best practices and be on the cutting edge of things. That's what it is. And it's about reaching influence and impact. Like in every one of my vision boards, impact is in the middle. I want to impact your life in the most positive way. And so when you're looking at it for you,   It's not just about growth, it's about expansion and impact and influence. And so it's, what does it look like in a practice? Like as we grow, you're going to have stronger teams, you're going to have cleaner systems, you're going to have healthier leadership. Think back to day one of practice ownership, to day 10 of practice ownership, like it's very different. Dental A team as a company this year hits 10 years old. Can you believe that? I was three years in when I started this podcast. Kiera Dent has evolved. We have a stronger team. We have clearer systems. We have healthier leadership, but I'm still evolving. Is there an out as like...   me and a couple of people, Tip was like almost like employee number one. And those are two girls who wanted to make an impact in this world. And while that has stayed the same, there has been maturity because we've had to, we needed to have cleaner systems. We have to navigate the change. We have to have different challenges, different opportunities. And it's something where it's like, we want to create, I think you go from like rapid fire excitement to keeping that into this more mature of what's the legacy, what's the impact, what's the expansion that we're going to go to. And so   ⁓ I think it's a space for you and your practice of what do I want my growth, aka my expansion, which is going to be about influence and expansion. That's my growth. What do I want that to look like? What do I want my teams to look like? What do I my leadership to look like? What do I want our reach and our impact in our community to look like? What do I my legacy to start to feel like? And I remember I was like on a plane and I was filling in what my 10 year vision of my business looked like. And I remember being like,   gonna be? I said it in 2019. you know, that's three years away and I was like, I'm gonna be 43. I was 33 at the time. I was like, my gosh, I'm gonna be so old. Now I'm getting close to that and I'm like, wow, that wasn't too bad. But it was so hard for me to imagine 10 years from now. But I think that exercise forced me to really get crystal clear of what do I want my life, my expansion, my growth, my impact to be? And then what kind of a team do I need around me?   What kind of ⁓ clients are we going to attract? You guys, I don't want all clients. I want the nice ones. I want the ones who are obsessed with their teams. I want those who are obsessed with giving back and growing and being the best. want people who are obsessed with giving to a community and taking from a community. I want people that want to their standards, rise to the next level. I want those people in our community. And if that's you, you better join us. Denali team.   is the place for you. And it's not just about growing and elevating your practice. Well, yes, we're all about ROI. It's about ROI on your life. It's about making you have a better life, a happier life, a more fulfilled life. So join us. That's what we're about. And if your practice feels that way, and that's the expansion and growth you want to have, it's a let's reflect back on who we were, and then let's focus on where we want to go and who we want to become. And so really truly having that of, I just want you to think of A, what's a podcast that you've implemented since listening for seven years? And B,   What's an area or an idea that if you look back, truly has shaped and changed the way you've done dentistry or run your practice? I know for me, hiring a coach is truly one of the most impactful times of my life. Liz, I will sing her praises forever. I met her in 2019, basically right when I started the podcast. Liz has been so influential for me and she's guided me. She's matured me. She's made me into a stronger leader. I've cried with her. I've argued with her. We've had to have timeouts together.   She's the person who like just a couple days ago. I called crying and I was like Liz I don't know what I'm doing again I sometimes feel like a child and she's just that like nurturing loving woman to me that has given me guidance has given me direction and I will tell you that that is something that I heard people like you need a coach you need a guide and I was like yeah, yeah, know what I'm doing I'm so good at this she has like I think steered me away from so many wrong decisions I could have made and helped me make better decisions. She helped me be profitable. She helped me learn number she   And she did it with no judgment. And I think giving that gift back to so many offices is so radical. But when you look at it, what is something that you are really proud of that was a decision you made that radically improved your practice? That's something that I want you to focus on. And then when I look ahead to where I need to go for us, like our next 10 years, I realize like, I need to hire a COO. Do you know how scary of a decision that was? I was like, yeah, I recognize I need someone who's been there, done that in corporate like companies like we.   We coach dental practices, but running a consulting company is so much different than a dental practice. And that was a decision. And that's what our 10 years needs to have. I needed somebody much stronger than me that could pair with me. And we're hiring that we've had somebody amazing in place for that. And we're bringing on our next full-time person for that. And I just think that's my next 10 years. That's what I need to hire. That's what it is. It's not an overnight change, but it is an evolution. It's an evolution of how we do our systems and our processes.   That's going to be an evolution. Our patient experience, our client experience, those are evolution. So looking at it of what was one that you implemented and then what's one that you're going to implement for your next 10 year stint. And then that goes into our next piece of how we look ahead with intention. And I think when we go into that expansion and that growth, it's going to require clarity and not urgency. And to me, I think that this has been the most maturity of like going from the podcast where it was like, Hey, I'm Kiera. And I just want to talk to you about like all these cool things too.   Hey, what does the podcast really need? And hey, what are the industry trends and what are things you're not thinking about that me on the podcast is a voice and a wisdom to guide you through? I need to be delivering for you. That's looking ahead with clarity and not urgency. That's morphing and evolving. And so looking to see how your practice can move forward and expand and grow with clarity and not urgency. Sometimes you need urgency, but what I found is as you go through the process, you actually stop making as many urgent decisions   and you move into more sustainable, ⁓ we're getting ready to do a say to the company. And what's great is I can share this with you because guess what? ⁓ My team will have heard of before this releases, so I can share it with you. ⁓ But Britt did a really awesome thing. And I loved her play on words of how we kind of are doing this. Like we're going ⁓ when we change our, like what we've been focused on. And we were on a rapid growth era.   And now we're moving into a consistent results era. And like the difference of that urgency zone, like just what it kind of feels like is like the focus and the urgency is focusing on fires and tasks. Our decisions are driven by urgency and gut instinct. Our leadership roles is that the owner is involved in everything. Our accountability is top down and reactive. Our growth and results, results fluctuate with effort and energy. Okay, so that's kind of that urgency. And we move into more of this consistent and having a bit more clarity on there, right? So it's gonna be   We have it on clarity. And what that looks like is our focus is outcomes over activity. So results over tasks. Like, what are we trying to achieve? What are the KPIs? What do we need to do? Yes, we've got these tasks, but like, I can make 50 phone calls, but not fill a schedule. No, the outcome is I fill the schedule, not just make the phone calls. Our decisions are driven by data priorities and long-term impact. So what's going to impact us the most? There was a doctor who talked about this the other day and he said like, how, like what takes up 80 % of my front office is time.   And how can I alleviate so they have like 80 % of their times on patient care? And I was like, that's freaking brilliant. Like asking questions by that leadership roles, ⁓ leaderships now lead, manage and hold accountable. They remove obstacles for their team and they elevate performance before it was like owners involved in everything. Now it's having a leadership team that's doing it. Accountability is shared systems driven and focused on outcomes. Growth and results are predictable, repeatable and driven by proven systems rather than like effort and energy. So like, if we get tired on that, our results dip down.   but we've got predictable, repeatable, and driven with proven systems. That's going to be that next level of how do you look ahead with intention? You move away from this urgent to this more clear zone ⁓ and really get that clarity that your team needs. Even just saying that and driving a practice into that, you feel calm, you feel connected, you feel centered, you don't feel this like constant panic, but getting from point A to point Z does take intentionality.   does take clarity, does take time. We didn't start the podcast on day one and get it to where it is today. That was an evolution, just like looking back at this. And this is something of like, we are focused on freedom, not from new stress. We're on intentional growth, not more growth. We start to prioritize our time, our needs, and you start to realize less is more. That's how it is. And I think when practices do this, they start out crazy. They should, that's how it is. And then we morph and we move into like, perfect, we're gonna have leadership teams and we're gonna have   ⁓ direction and we're gonna have numbers and data and we're gonna make decisions based on that. And then we're going to move into what does this look like for all of us of how are we getting there? And we roll out visions and we have a vision for the whole team and a mission that we're all rallied behind and every person's contributing to that. And we start to have more ⁓ awareness to the teams and departments and we have more outcomes and less burnout with less effort. And I think about the podcast, I used to podcast.   like a freaking beast guys. I'd be doing it on my drives. I'd be doing it in the middle of the night. I'd be doing it on planes. I'd be doing it like when I'd wake up at the hotel. That was very chaotic for me. And now we have like set days and we have a marketing team and we talk about ideas and we talk about you guys and we come up with plans for you. It's so much different than what it was. And I'm able to be my best self for you on the podcast rather than my frantic like, oh, I got to these podcasts done. It's something that I can look forward to. And I think the question for you to say of like, again, remember we went through this. had   Number one, reflect on the journey so far. Then we said celebrate expansions and impact. And then we look ahead with intention. And I think that the question for you is as you're evolving, even if you're on day one of practice ownership, or you're on day 27, or like 27 years, or 54 years, or 60 years, ask yourself, what does the next version of my expansion and impact look like for me in my practice?   And I think for us with the podcast, we just did this and I'm really excited. You guys are going to start to notice there's going to be a little bit of different vibe, a little bit of a different scene. What's been, it was not like so many of the things, the tactical, the practical, the giving you all of it, but there will be an evolution of things that you need. And I think when we look at our practices, what's the evolution that your practice needs to get to that next amazing version that's less is more, more outcomes over activity.   more clarity over urgency that you'll be able to really take to your team. You guys, this is how, like when we reflect back and I think about the podcast and I think about practices, this is how we're able to get clarity and how we're able to get impact and how we're able to get intentional growth that actually lasts and it's not like short spurts. You guys, I've done the short spurts. It's like, won't grow. we gotta retract. We won't grow again. We gotta retract. We didn't have it built. It's more intentional growth done with plans, with reflection, with learning from the past.   and going into the future. guys growth for me is a journey. And I think that celebrating milestones and sharing and doing birthdays and all of that is really fun. And I hope you celebrate the birthdays of your business. Britt asked me the other day, she Kiera, when are we at 10 years? And I was like, oh my gosh, like November 16th, 2026, 10 years, a decade of business ownership and the lessons I've learned, the opportunities, the lives, seven years on the podcast. You guys, that's so many incredible people.   that have been a part of this journey of growing me, of evolving us, of being a part of my life. And I just want to say thank you and celebrate these milestones, celebrate you. I think so often I can be like, cool, high five. And now onto the next one versus like, we freaking hit seven years guys together. That's a seven year relationship. A lot of people don't even make it that far. And yet we're in this together. So even if you want to share my like birthday gift wish would be.   Send me an email. Hello@TheDentalATeam.com of what's been a podcast that's inspired you or changed your life or a ⁓ tool or something that just really made you think because then I'm able to even get more contextual contact from all of you. This podcast built for you. It's built by an obsessed person for dentistry for you to make sure that you're living your best life, that things are the absolute best that they can possibly be for you. And I am so grateful for you guys. This podcast truly exists to support your growth, your leadership, your practice, your team today.   and in the future. And I cannot wait. Leave us a review, send me a note. A review would mean the world to me. A note. ⁓ I'm such a geek. I really do love like little letters and notes. I love to read reviews. I think those are ⁓ very public personal notes and they just mean the world to me. So thank you for being a part of this. Happy birthday to the podcast. I'm here for you guys today and in the future. And as always, I adore you. And if we can help you in any way, reach out. Hello@TheDentalATeam.com And as always, thanks for listening. I'll catch you next time on The Dental A Team Podcast.

What if one of the most overlooked business strategies could unlock high-value partnerships, accelerate growth, and put your brand directly in front of decision-makers—all in just a few days? In this episode of the 365 Driven Podcast, host Tony Whatley sits down with trade show expert Jennifer Hoff to pull back the curtain on the powerful—and often misunderstood—business of trade shows and conventions. Together, they explore how these large-scale events quietly drive billions in economic impact while creating unmatched opportunities for networking, deal-making, and brand positioning. Jennifer shares her journey from unexpectedly "falling into" the industry to becoming a leader responsible for launching and managing major events, offering listeners a rare insider perspective on what actually goes into producing successful trade shows. Business owners will gain practical insights into how exhibiting or attending the right event can deliver both tangible and intangible ROI—from closing deals to building long-term relationships that fuel sustained growth. The conversation also dives into how trade shows are evolving in the age of AI, why face-to-face connection is becoming more valuable than ever, and how even small businesses can compete and stand out on the show floor. Whether you are considering your first trade show or looking to maximize results from future events, this episode delivers actionable strategies, real-world examples, and a fresh perspective on leveraging live experiences as a powerful business growth tool. Key highlights: Trade shows are a multi-billion dollar industry driving real business and economic impact. In-person connection is more valuable than ever in today's digital world. ROI comes from both sales and long-term relationships. Focus on providing value, not just self-promotion. Events create massive efficiency by bringing entire industries together. The future is interactive, experience-driven events. Get your tickets and learn more about the High Performance Expo at thehpx.com and secure your spot today. Connect with Jennifer Hoff: LinkedIn: Jennifer Hoff Connect with Tony Whatley: Website: 365driven.com Instagram: @365driven Facebook: 365 Driven