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On today's episode, Dr. Mark Costes welcomes back marketing expert and CEO of CMOShare, Ryan Gross, for an in-depth conversation about the transformative role of AI in dental marketing. They dive into how AI has evolved from novelty to necessity, with real-time applications improving everything from phone call conversions to website performance and patient scheduling. Ryan shares how his company leverages AI to create adaptive websites, analyze massive data sets, and deliver original content that ranks with Google's evolving algorithm. They also discuss the rise of AI-powered call bots and how they're revolutionizing after-hours and weekend patient acquisition. The conversation touches on fee-for-service vs. PPO marketing strategy, how to calculate true ROI, and what to look for when hiring a dental marketing agency in this new era. If you're a practice owner looking to future-proof your operations, this is a must-listen. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.mycmoshare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
You know I love a good rental side hustle with recurring revenue and strong ROI. But in this example, there's no equipment to buy, no delivery logistics to deal with, and no tenants' trash in your place, which leads to some really strong margins. John Michael from TownRankSEO.com started this journey just this past February. He is a longtime Side Hustle Show listener who recently started building and renting out simple local websites. Websites are digital real estate. And if the location is right — namely, if it shows up at the top of Google — that could be worth quite a bit to the right tenant. Tune in to Episode 693 of the Side Hustle Show to learn: How to research profitable local niches for website rental What it takes to build and rank these sites quickly Creative ways to find business owners who need leads The unexpected SEO consulting opportunities that emerged Want more? Hit up Website Rental Coaching. Full Show Notes: Renting Out websites? How to Build Recurring Revenue with Simple, Local Sites New to the Show? Get your personalized money-making playlist here! Sponsors: Mint Mobile — Cut your wireless bill to $15 a month! Indeed – Start hiring NOW with a $75 sponsored job credit to upgrade your job post! OpenPhone — Get 20% off of your first 6 months! Shopify — Sign up for a $1 per month trial! Policygenius — Compare free life insurance quotes from top companies and see how much you could save.
The GPT-5 rollout was messy. Then, Google went AI ship crazy. In between all of that, OpenAI released some powerhouse features inside ChatGPT that seemingly no one is paying attention to. Join us as we uncover them and give you a leg up on everyone else. Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Thoughts on this? Join the convo and connect with other AI leaders on LinkedIn.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:Five Overlooked ChatGPT Features RecapFlashcards with Quiz GPT Interactive ToolCustom ChatGPT Personalities ExplainedAdvanced Voice Mode in ChatGPT & GPTsGmail and Google Calendar Auto ConnectorsCustom Instructions for ChatGPT ProjectsProject Folders vs. Custom GPT OrganizationChatGPT Agent Mode New Use CasesTimestamps:00:00 Overlooked ChatGPT 5 Features05:06 Unannounced OpenAI Updates Discussion09:02 Personalized Learning with LLMs10:58 GPT-4 Personalities Address Sycophancy14:12 Custom Instructions and Personalities in ChatGPT18:00 Custom GPT Voice Limitations21:38 Streamlining Email with AI Prompts25:10 Custom Chat Instructions Toggle28:43 Customizing ChatGPT: Flexibility Challenges31:02 "AI Updates and Sharing Instructions"Keywords:ChatGPT, GPT-5, GPT 4o, OpenAI, ChatGPT features, overlooked ChatGPT updates, custom personalities, flashcards, GPT quiz, interactive quiz, advanced voice mode, voice mode updates, ChatGPT connectors, Gmail connector, Google Calendar connector, auto connectors, custom instructions, ChatGPT projects, project memory, ChatGPT organization, ChatGPT folders, project only memory, memory settings, ChatGPT system prompt, ChatGPT hallucinations, ChatGPT prompts, ChatGPT deep research, custom GPTs, Canvas mode, Notebook LM, Gemini, Gemini live, Claude, Anthropic Claude, email management with AI, AI productivity tools, AI for business leaders, AI learning tools, AI-powered flashcards, interactive learning AI, personalized AI, AI chat modes, sycophantic GPT, ChatGPT tone settings, ChatGPT settings, AI updates 2025, AI task automation, AI-driven workflow, ChatGPT troubleshootingSend Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner
Send me a message Realtors basically light money on fire every single month… and then pretend it's “investing.”
Today I'm joined by Jake Cronin, CEO and Founder of Siro. The untapped profit potential hiding in F&I, winning strategies to secure consent to record customers, using data to diagnose dealership challenges—and more. This episode is brought to you by: 1. BizzyCar – CDG's Recall Tracker powered by BizzyCar monitors 70M+ vehicles with open recalls, packed with insights: timelines, fix status, campaign numbers—everything you need to bring lost customers back. Transform your recall management today @ http://www.cdgrecalls.com 2. Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com 3. Siro - Siro helps dealers unlock the full value of every sales conversation. By combining AI with in-person sales tech, Siro captures, analyzes, and activates showroom interactions so managers and reps can make smarter decisions, faster. Learn more at https://www.siro.ai/ Check out Car Dealership Guy's stuff: For dealers: Industry job board ➤ http://jobs.dealershipguy.com Dealership recruiting ➤ http://www.cdgrecruiting.com Fix your dealership's social media ➤ http://www.trynomad.co Request to be a podcast guest ➤ http://www.cdgguest.com For industry vendors: Advertise with Car Dealership Guy ➤ http://www.cdgpartner.com Industry job board ➤ http://jobs.dealershipguy.com Request to be a podcast guest ➤ http://www.cdgguest.com Topics: 00:22 How will Series B funding help? 01:29 What inspired Jake's sales journey? 04:14 Cero: Google Analytics for showrooms? 06:23 Implementing Cero in dealerships how? 13:35 Overcoming sales team skepticism? 18:39 Fixing fixed ops problems? 19:52 Data insights boost sales how? 21:26 Quantifying Cero's ROI? 35:18 Future of in-person recording? Car Dealership Guy Socials: X ➤ x.com/GuyDealership Instagram ➤ instagram.com/cardealershipguy/ TikTok ➤ tiktok.com/@guydealership LinkedIn ➤ linkedin.com/company/cardealershipguy Threads ➤ threads.net/@cardealershipguy Facebook ➤ facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com
In this Social Media Decoded episode, experiential strategist Amber “The Activator” Owens (BrandFelt Activation) shares how to turn casual followers into raving superfans using brand activations, live events, and community-driven digital marketing. We unpack low-cost event ideas, how to promote IRL experiences with social media, and the metrics that prove ROI—so small businesses can create buzz, deepen loyalty, and drive sales without massive budgets. What You'll Learn The difference between audience, customers, and community—and how to move people through each stage Low-budget brand activation ideas (pop-ups, demos, collabs, UGC stations) that work for small businesses A promo timeline for events: content to post 30/14/7/1 days out to fill the room How to use social media + events together (reels prompts, UGC capture, micro-influencer seeding) Measuring success beyond likes: attendance, repeat purchase, referrals, retention, LTV Post-event follow-up that converts one-time attendees into loyal community members Guest Resources Website: brandfeltactivation.comLinkedIn: linkedin.com/in/ambertheactivatorInstagram: @ambertheactivator Ideal For Entrepreneurs, local brands, and creators who want to build community, boost retention, and increase revenue by pairing social media with smart, scrappy experiential marketing. Let's Connect & Get Your Freebie! Stay inspired and get daily visibility tips—follow Michelle everywhere: Instagram: @michellelthames Threads: @michellelthames LinkedIn: Michelle L Thames YouTube: Michelle L Thames Podcast: Social Media Decoded experiential marketing, brand activations, event marketing for small business, turn customers into community, community building strategy, low cost brand activations, social media event promotion, user generated content at events, micro influencer partnerships, pop up events, customer retention and loyalty, measure event roi, hybrid marketing strategy, local marketing ideas, community led growth,
The future of Insurance Sales is HERE We are launching the first and only 24/7 AI-powered sales coaching platform built exclusively for insurance professionals. With real-time call grading, on-demand role-plays, and personalized coaching after every conversation, it helps producers get better and agents get their time back. Text AI to (816) 727-7610 to join the Waitlistwww.agencycoachai.comWatch the full episode on YouTube: HEREText (816) 727-7610 — I want to hear your biggest takeaway!What's in this episode:If you're looking for the silver bullet in insurance, stop searching—Larry Lucas shows you how to build it yourself. With 25 years of experience and a #49 national ranking, Larry reveals the simple systems, cultural shifts, and appointment strategies that drive consistent growth. From handwritten postcards to the 10% financial services rule, this episode is a masterclass in building a business that lasts.[00:00] Why agents fail searching for silver bullets[01:00] Larry's 25-year journey to top 50 in the country[02:00] The secret behind systems that scale[04:00] #1 advice for new agents: pay your taxes[05:00] The power of cross-selling single-line households[07:00] Handwritten postcards that still drive results[09:00] Why in-person appointments beat phone calls[11:00] Onboarding systems that boost retention[14:00] Why Larry still meets clients after 25 years[16:00] The hardest thing to delegate as an agent[20:00] Training your team to “sound like you”[23:00] Evolving team structure for sales + service[28:00] Opening a second office the right way[30:00] Building culture and compensation that keeps people[34:00] Setting production expectations for producers[36:00] The 10% rule: apps → financial services[39:00] Breaking ceilings with simplicity and consistency[40:00] The #1 thing agents should stop doing: ignoring ROI[44:00] Make decisions with sample size, not emotionsConnect with Larry: HERETEXT MICHAEL DIRECTLYHave a question or want to talk to Michael directly? It's really him, not a robot. Text “BUZZ” to (816) 727-7610 FREE 7-Day Demo – Weaver Sales AcademyTry it: CLICK HERE Tools + Free Resources https://www.weaversa.com Connect with Michael OnlineLinkedIn: linkedin.com/in/michaelweaverwsaYouTube: @michaelweavertrainingFacebook: facebook.com/themichaelweaverInstagram: @michaelweaver
Is your CRM helping you drive placements—or just creating more admin work? In this episode of SmartBug on Tap, host Alexandra Whitmore (VP of Sales at SmartBug Media) sits down with Casey Peddicord (Senior Director of Channel Sales at SmartBug) to uncover the biggest mistakes staffing firms make with CRM strategy—and how to fix them. From poor adoption and messy data to clunky handoffs between recruiters and sales, Casey shares why so many firms struggle to get real ROI from their systems—and what a healthy, revenue-driving CRM should actually look like. You'll learn: ✅ The top pitfalls staffing firms face with CRM adoption and usage ✅ How to spot the warning signs your CRM is costing you placements and revenue ✅ What separates “using” a CRM from optimizing one ✅ How HubSpot helps break down silos between sales, recruiters, and marketing ✅ Practical steps leaders can take today to improve CRM performance Whether you're relying on a legacy staffing CRM, piecing together spreadsheets, or trying to integrate an ATS with your tech stack, this episode will help you rethink how CRM strategy should work for your business. ⏱️ Key Highlights: [01:08] Why recruiters resist CRM adoption (and how leadership buy-in changes everything) [02:32] Data overload: when CRMs become a chore instead of a growth engine [03:55] Missed placements: spotting signs your CRM is quietly draining revenue [06:25] Using vs. optimizing a CRM — why it's the difference between record-keeping and revenue-driving [12:20] What a healthy CRM system looks like for staffing firms today [16:56] Breaking down silos: aligning sales, recruiters, and marketing inside your CRM [22:04] How HubSpot automation turns handoffs into handshakes [27:21] The role of AI in scaling recruiter productivity without losing the human touch [30:04] A quick-win staffing metric you can improve this week [32:03] The mindset shift: moving from “reporting tool” to “revenue tool” [33:52] How SmartBug helps staffing firms customize and optimize HubSpot for growth
Training is often the first thing cut when budgets tighten. But what if you could show that training delivers measurable ROI? This episode of the Smart Buildings Academy Podcast focuses on how to justify training investments using numbers that matter to leadership. You'll learn how to turn training into a proven profit driver. We cover: Why training is undervalued and how to change that What to track before and after training to prove ROI A clear framework to quantify training impact Real-world examples from contractors and facility owner How to position training as a profit engine If you need to defend or grow your training budget, start here.
In this episode of “This Is Purdue,” we're talking to Matt Butler, the senior associate commissioner and chief academic officer for the Indiana Commission for Higher Education, and Brent Yeagy, president and CEO of Wabash National Corp. Matt is a Purdue College of Liberal Arts alum and a higher education and workforce expert, previously serving as a senior policy advisor for former Gov. Eric Holcomb. Now he works to ensure that Indiana's postsecondary offerings are meeting current and future workforces where they are. Brent has spearheaded strategic direction and operations for Wabash since 2018. As a campus partner and Purdue College of Engineering alum, he's seen firsthand how Boilermakers are driving innovation and excellence at scale. And today – in an intriguing roundtable discussion – they're diving into a hot-button issue: Is college still worth it? In this episode, you will: Hear why a college degree remains crucial, now more than ever, empowering students to grow and plan for their futures. Discover why a Purdue degree is an invaluable investment from both industry and government perspectives. Learn how Purdue's continued frozen tuition benefits bottom lines for Indiana students and families, addresses student debt, and sets a national standard. Understand what traits and experiences top employers are seeking from new graduates and why Purdue's role as a premier land-grant research institution is key to providing students with well-rounded opportunities. Gain insights into Purdue and Wabash's strategic relationship and how it's delivering top-tier sustainability research and innovation in the transportation industry. Find out how the university's evolving offerings and the state's higher ed initiatives overall are enhancing the ROI for students and families. You don't want to miss this timely episode with Boilermakers who are making great strides in Indiana higher ed and industry innovation to provide a wealth of academic and professional opportunities for current and future college students! Learn more about your ad choices. Visit megaphone.fm/adchoices
It's not easy to make people rethink their assumptions. If you want to shift perception, you need to challenge expectations, gently, cleverly, and sometimes with a perfectly executed deepfake.That's the brilliance of Orange's Women's Soccer Ad, a mind-bending celebration of women's soccer disguised as a highlight reel of men's soccer. And in this episode, we're decoding its genius with the help of Angie Westbrock, CEO of Standard AI.Together, we explore what B2B marketers can learn from surprising your audience, staying true to both your brand and your customer, and not allowing biases to affect your content.About our guest, Angie WestbrockAngie Westbock's mission is to build high-performance, diverse teams that transform challenges into opportunities. With a solid background as COO and now CEO, she thrives on aligning our company's strengths to create impactful solutions, all while cultivating a culture that celebrates diversity and encourages groundbreaking ideas.Angie is currently serving as the CEO at Standard AI, a startup using AI and computer vision technology to help retailers and brands optimize operations and bottom lines through real-time insights into shoppers' in-store experiences. With a non-traditional background beginning in CPG and then moving into tech, her experience spans from stealth start-ups to IPO to Fortune 500 companies. Leveraging this expertise in commercialization strategy and growth, Angie is able to guide organizations through every phase of development. What B2B Companies Can Learn From Orange's Women's Soccer Ad:Surprise your audience. Great marketing can earn attention through clever misdirection, then deliver a powerful payoff. The Orange ad didn't just say women's sports deserve respect, it showed it by tricking viewers into watching with existing bias, then rewiring their perception. Angie explains, “Had they not executed the deepfake as well as they did, you would've noticed it from the beginning, and it would've just validated any of the biases that were already there.” The same applies to B2B: stop announcing your message, design it to unfold in a way that surprises and engages.Technology isn't the story; the outcome is. Orange used advanced deepfake technology, but they never made that the headline. The ad wasn't about AI, it was about bias, identity, and respect. The technology was the tool, not the message. “We always try to tie it to the customer's use cases and ROI versus just about the tech,” says Angie. This is a trap many B2B companies fall into. You're proud of your tech stack, your infrastructure, your proprietary model, and rightly so. But your buyer doesn't care. They care about what your product helps them become. Sell the before and after, not the engine.Don't let your biases affect your content. Too many B2B marketers create content for the people who already agree with them, existing customers, internal stakeholders, or the "safe" ICP. But powerful messaging challenges assumptions. Orange didn't make an ad to celebrate women's soccer for people who already love it, they made an ad to get skeptics to pause and rethink. Angie says, “It wasn't just to the women to honor them and to empower them. It was actually to the men also, to say, you need to revisit your thinking here.” In B2B, you're often selling change: a new workflow, a new tool, a new way of doing things. That means your messaging needs to meet people where they are, not where you wish they were. Quote“ We get so caught up in what we want to say that we don't take into consideration the very specific viewpoints of the customer that you're selling to and making sure that it's going to land with them in a way that aligns with how they're thinking.Time Stamps[00:55] Meet Angie Westbrock, [01:00] Why Orange's Women's Soccer Ad [01:50] What Standard AI Actually Does[05:33] Why Physical Retail Is Still Underrated[11:38] Designed for Rewatching and Social[13:51] Real Tech, Real Players, Real Impact[14:55] Messaging That Reaches the People Who Need to Hear It[21:59] B2B Marketing Takeaways from Why Orange's Women's Soccer Ad [34:38] Not a Cheap Trick — A Trusted Brand Moment[38:13] It All Starts With a Single Shift in Mindset[40:00] What Marketers Want From In-Store Strategy[47:41] Standard AI's Brand Strategy and Differentiation[52:40] Final Thoughts: Break Through the NoiseLinksConnect with Angie on LinkedInLearn more about Standard AIAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.
In this final episode of our POSSIBLE series, we sit down with David Pangilinan, Senior Manager of Audience Impact and Intelligence at Paramount Advertising, to explore how brands can win big by leveraging tentpole moments. From live events and major film releases to cultural shifts that dominate the headlines, Paramount has perfected the art of turning high-profile moments into powerful opportunities for advertisers. David breaks down common mistakes brands make, strategies for staying authentic, and the four pillars for success he shared at POSSIBLE—our favorite presentation of the entire conference. If you want actionable insights on how to turn cultural relevance into measurable ROI, this conversation is one you won't want to miss.Key Takeaways:// What tentpole marketing really means today—and how the definition is evolving in an always-on, digital-first landscape.// How to authentically connect with audiences during cultural and industry moments without forcing the brand fit.// The four proven strategies for tentpole success that Paramount uses to deliver impact at scale.// Mistakes brands should avoid when trying to insert themselves into cultural conversations.// How to measure ROI when investing in tentpole-related campaigns.// Where audience expectations are heading in 2025 and beyond, and what marketers need to pay attention to now.Connect with David: LinkedIn____Say hi! DM me on Instagram and let us know what content you want to hear on the show - I can't wait to hear from you! Please also consider rating the show and leaving a review, as that helps us tremendously as we move forward in this Marketing Happy Hour journey and create more content for all of you. Join our FREE Open Jobs group on LinkedIn: Join nowGet the latest from MHH, straight to your inbox: Join our email list!Follow MHH on Social: Instagram | LinkedIn | TikTok | Facebook
In this episode of the Move The Ball podcast, host Jen Garrett dives into the art of mastering the strategic "Yes" and the career-saving "No." Drawing from her experience in leadership, branding, and consulting with elite professionals, Jen shares actionable frameworks for making intentional decisions that align with your long-term goals. Learn how to evaluate opportunities, apply decision-making filters, and position yourself for success by saying "yes" to what matters—and "no" to what doesn't. Plus, discover resources to further your growth, including the Executive Edge newsletter and Move the Ball Digital Workbooks. Episode Highlights: 3:24 — Defining a strategic Yes: Intentional, not reactive 3:49 — The Alignment and ROI Test: Brand fit, time investment, potential upside 4:33 — The importance of alignment with long-term goals 6:17 — The right Yes is about positioning your work for the right audience 6:48 — The power of a career-saving No: Real-life examples 7:14 — Saying No can strengthen your reputation and credibility 8:50 — Your brand positioning as your ultimate compass IT'S TIME TO SHOW UP WITH CONFIDENCE, MAKE AN IMPACT, AND MOVE THE BALL:
Everyone loves the idea of a packed event that fuels connections, drives referrals, and elevates your brand. But if we're honest, most real estate events flop. The vibe is off, the wrong people are in the room, and the whole thing feels like a desperate networking contest instead of a place where top producers actually want to be. Here's the truth: it's not about the headcount, the flashy theme, or how many business cards you collect. It's about the energy you bring, the quality of the people in the room, and the intentionality before, during, and after the event. When you master that, events stop being a gamble and become your most powerful business development tool. Is your event being too self-centered the reason no one's attending? What other mistakes are agents and organizations making with their events? In this episode, Orlando Real Producers and branding expert, Aaron Ludin, returns. Aaron's built one of the top five franchises in the entire company, not just by publishing, but by throwing some of the most impactful real estate events in the country. He has cracked the code on why people show up, what makes them stay, and how to make sure your events never fall flat. Today, we dig into Aaron's event formula, before, during, and after, and uncover the mindset shifts and tactical strategies that separate events people remember from events they regret. Things You'll Learn In This Episode Stop chasing the wrong crowd Too many vendors waste time nurturing “someday” agents. Why should you stop offering free consulting to people who won't move the needle and instead double down on the ones already doing business? Stack the deck A successful event doesn't happen by chance. How do you build in guaranteed attendance? Is hoping people show up the fastest path to empty rooms? Connection > performance Your job as the event host isn't to be the star of the party. It's to work the room like a puppeteer. What should you be doing during the event? Follow-up is the forgotten superpower The real ROI of an event often happens afterward. How do you capture feedback, synthesize lessons, and turn one event into a stepping stone for the next? Guest Bio Aaron Ludin is a speaker, author, coach, and owner of Orlando Branding Agency, and Publisher of Orlando Real Producers. Orlando Branding Agency, a Florida-based firm, serves thousands of real estate professionals, helping agents with client retention through follow-up systems and strategic gifting. Aaron is a graduate of the University of South Florida with a Bachelor's Degree in Marketing & a Master's Certification in Sales Management. Aaron is a serial entrepreneur and Hall of Fame member with Vector Marketing/Cutco Cutlery. Follow @aaron.ludin on Instagram. About Your Host Remington Ramsey is a speaker, author, entrepreneur, and visionary in the world of real estate. As the creator of "Real Producers", a widely acclaimed magazine connecting top agents and industry leaders, Remington has built an impressive platform dedicated to celebrating and elevating the real estate community. Remington is also the author of Agent Allies: Building Your Business With Strategic Real Estate Partnerships. With a passion for motivating and mentoring, he's shared stages with some of the biggest names in business, helping professionals break through barriers and reach new heights. When he's not busy being a real estate guru, Remington is known for his contagious energy, practical wisdom, and a good dose of humor—because let's face it, navigating life and business requires both grit and a sense of humor. With multiple successful ventures under his belt and a reputation for engaging storytelling, he has the rare ability to make even the driest industry stats sound exciting. Follow the show on our website, Apple Podcasts or Spotify so you don't miss a single inspiring episode! Start a Real Producers Magazine in YOUR Market! Learn more about franchise opportunities at realproducersmag.com
In this Executive Spotlight, Professional Carwashing & Detailing's Brian Ankney sits down with Ryan Mogged of Triadex to explore how carwash operators can maximize marketing ROI through advanced targeting tactics. Mogged explains how mobile data, connected TV (CTV), programmatic ads and direct mail are transforming customer acquisition and retention. From geo-fencing competitors' locations to leveraging online search intent, operators now have powerful tools to reduce wasted spend and track real customer behavior over time. The conversation also highlights the impact of new mover campaigns, custom propensity modeling, and innovative formats like plastic gift card mailers — all designed to help car washes attract loyal members and boost profitability.
#277 Growth | Dave is joined by Emma Robinson, Head of B2B Marketing at Canva, and Kristine Segrist, VP of Consumer Marketing at Canva. Together, Emma and Kristine lead the teams driving Canva's growth across both enterprise and consumer audiences, helping the company scale into a platform now used by over 95% of the Fortune 500.Dave, Emma, and Kristine cover:How Canva balances brand-building with pipeline accountability, and why they view brand investment as long-term growth.The playbook Canva uses to turn bottom-up adoption into enterprise deals, including how product signals guide upsell and expansion.How their team structure, data science investments, and creative bets (like the Love Your Work campaign) work together to scale B2B marketing without losing Canva's approachable brand identity.This episode offers a practical look at how one of the world's most recognizable platforms approaches B2B growth.Timestamps(00:00) - – Intro (03:48) - – Canva's marketing org structure (06:48) - – Blurring B2B and B2C (11:48) - – How Canva measures marketing impact (16:48) - – Turning free users into enterprise deals (21:48) - – Data science's role in marketing (24:48) - – Balancing brand bets with ROI (31:23) - – Inside the “Love Your Work” campaign (38:23) - – How Canva executes large campaigns (42:23) - – Building enterprise credibility and trust (45:23) - – FedEx case study on brand governance (49:23) - – Lessons from Google and Meta (53:23) - – Why creativity is a marketing superpower (55:23) - – Closing thoughts Send guest pitches and ideas to hi@exitfive.comJoin the Exit Five Newsletter here: https://www.exitfive.com/newsletterCheck out the Exit Five job board: https://jobs.exitfive.com/Become an Exit Five member: https://community.exitfive.com/checkout/exit-five-membership***Today's episode is brought to you by Walnut.Why are we pouring all this effort into marketing just to push buyers to a “request a demo” or “contact sales” button?Come on, today's buyers don't want to talk to sales right away. They want to explore your product themselves, see how it works, and understand its value before booking a meeting.That's where Walnut comes in.Walnut empowers marketers and GTM teams to create interactive, self-guided product experiences in minutes. Embed these experiences on your site, in emails, or anywhere in your funnel to let buyers engage on their terms, from awareness to close and beyond. That's the beauty of Walnut - you're getting a platform that your sales and CS colleagues can use to showcase the product too.And the best part? You get real intent data—see which features prospects love, where they drop off, and what's actually driving pipeline. Demo Qualified Leads are the new MQL.Over 500 companies, like Adobe and NetApp, use Walnut to drive 2-3x higher website conversion rates and 7 figures in pipeline on a yearly basis. So do you want to drive more leads, shorten sales cycles, and actually show your product instead of hiding it behind another typical B2B CTA? Go check out Walnut.io. And if you tell them Dave from Exit 5 sent you, they'll build out your first demo for free!
Join host Lucas Sherraden as he interviews real estate expert Liz Johnson on the "Built How" podcast. Liz, a top-selling agent and author, shares her innovative approach to utilizing a strong sphere of influence for successful real estate ventures. Dive into her proven methods for achieving an impressive 17:1 ROI through strategic client engagement and events. Discover how her book, "Get Your Sphere in Gear," provides a detailed blueprint for boosting real estate business, catering to agents at any career stage. Don't miss insights into making your sphere work effectively and authentically. Connect with Liz at https://www.lizkeepsitreal.com/ Purchase Get your Sphere in Gear ---------- Be sure to leave a rating and review and don't forget to go to www.builthow.com and register for our next live or virtual event. Part of the Win Make Give Podcast Network
Want to grow your business? Download your free roadmap today: coltivar.com/growth What does it take to be a truly strategic CFO in today's construction industry? In this episode, Steve sits down with Brad Collins, CFO of Barrett Industries—a regional construction leader and part of global infrastructure giant Colas. They dive deep into how finance leaders can drive real business value beyond spreadsheets, why strategic alignment across teams matters, and what CFOs can do to shift from being number crunchers to strategic partners. Brad shares insights on regional autonomy, KPI execution, operational efficiency, and the true ROI of financial leadership—plus, what he wishes he knew five years ago. If you're building a finance team or leading a P&L, this one's packed with practical, hard-won advice. Disclaimer: The views expressed here are those of the individual Coltivar Group, LLC (“Coltivar”) personnel quoted and are not the views of Coltivar or its affiliates. Certain information contained in here has been obtained from third-party sources. While taken from sources believed to be reliable, Coltivar has not independently verified such information and makes no representations about the enduring accuracy of the information or its appropriateness for a given situation. This content is provided for informational purposes only, and should not be relied upon as legal, business, investment, or tax advice. You should consult your own advisers as to those matters. References to any securities or digital assets are for illustrative purposes only, and do not constitute an investment recommendation or offer to provide investment advisory services. The Company is not registered or licensed by any governing body in any jurisdiction to give investing advice or provide investment recommendations. The Company is not affiliated with, nor does it receive compensation from, any specific security. Please see https://www.coltivar.com/privacy-policy-and-terms-of-use for additional important information. Win a free custom KPI Dashboard for your business. Apply now before the September 10th drawing: coltivar.com/kpisLinkedIn | YouTube coltivar.com
Nano Banana is no longer a mystery.Google officially released Gemini 2.5 Flash Image on Tuesday (AKA Nano Banana), revealing it was the company behind the buzzy AI image model that had the internet talking. But... what does it actually do? And how can you put it to work for you? Find out in our newish weekly segment, AI at Work on Wednesdays.Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Thoughts on this? Join the convo and connect with other AI leaders on LinkedIn.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:Gemini 2.5 Flash Image (Nano Banana) RevealBenchmark Scores: Gemini 2.5 Flash Image vs. CompetitionMultimodal Model Capabilities ExplainedCharacter Consistency in AI Image GenerationAdvanced Image Editing: Removal and Object ControlIntegration with Google AI Studio and APIReal-World Business Use Cases for Gemini 2.5Live Demos: Headshots, Mockups, and InfographicsGemini 2.5 Flash Image Pricing and LimitsIterative Prompting for AI Image CreationTimestamps:00:00 "AI Highlights: Google's Gemini 2.5"06:17 "Nano Banana AI Features"09:58 "Revolutionizing Photo Editing Tools"12:31 "Nano Banana: Effortless Video Updating"14:39 "Impressions on Nano Banana"19:24 AI Growth Strategies Unlocked20:58 Turning Selfie into Professional Headshot24:48 AI-Enhanced Headshots and Team Photos29:51 "3D AI Logo Mockups"32:22 Improved Logo Design Review35:41 Photoshop Shortcut Critique38:50 Deconstructive Design with Logos44:01 "Transform Diagrams Into Presentations"46:12 "Refining AI for Jaw-Dropping Results"Keywords:Gemini 2.5, Gemini 2.5 Flash Image, Nano Banana, Google AI, Google DeepMind, AI image generation, multimodal model, AI photo editing, image manipulation, text-to-image model, image editing AI, large language model, character consistency, AI headshot generator, real estate image editing, product mockup generator, smart image blending, style transfer AI, Google AI Studio, LM Arena, Elo score, AI watermarks, synthID fingerprint, Photoshop alternative, AI-powered design, generative AI, API integration, Adobe integration, AI for business, visual content creation, creative AI tools, professional image editing, iterative prompting, interior design AI, infographic generator, training material visuals, A/B test variations, marketing asset creation, production scaling, image benchmark, AI output watermark, cost-effective AI images, scalable AI infrastructure, prompt-based editing, natural language image editing, OpenAI GPT-4o image, benchmarking leader, visSend Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner
You can have all the tools and strategies in the world… but if your mindset is broken, none of it matters.That's why in this episode, I'm sharing 8 mindset shifts every entrepreneur must make if you want to achieve lasting success in business and in life.These are the exact mindset principles I've used to build multiple 7 and 8 figure businesses — and the same ones I've taught thousands of health professionals and coaches to help them grow with more clarity, confidence, and freedom.Inside, you'll discover:– The 8 mindset shifts that separate successful entrepreneurs from those who stay stuck– How to reprogram your thoughts to create the outcomes you actually want– Why your circle magnifies your mindset — and how to choose the right environment– How repetition builds belief and creates unshakable confidence– Why you can't live a positive life with a negative mind– How to think long-term so ROI compounds for life, not just quick winsIf you've ever wondered what it really takes to think like a successful entrepreneur, this is the episode you need to listen to today.NEXT: If you're serious about scaling your health coaching without the grind or guesswork, then watch the Million Dollar Health Coaching Roadmap on our Youtube → https://youtu.be/xwSu1f1za6QIt's the full plan to grow from $0 to $1M+ as a health expert or coach.
From time to time, we'll re-air a previous episode of the show that our newer audience may have missed. During this episode, guest host Madelyn O'Farrell is joined by TJ England, Chief Legal Officer at C.R. England, a pioneer in the transportation services industry providing asset-based Dedicated, Truckload, and Intermodal solutions to solve a wide variety of customer needs. During the conversation, TJ and Madelyn explore the intersection of technology and business model innovation in the trucking industry. TJ provides a historical overview of C.R. England, a family-owned trucking company founded in 1920, and shares his personal journey into the legal side of the industry. They discuss the challenges of operating in a low-margin sector, the deployment of AI to enhance operations, the importance of effective communication among carriers, shippers, and stakeholders in the supply chain, and so much more. Highlights from their conversation include:C.R. England's Journey in Trucking (0:52)TJ's Journey into the Family Business (1:58)Challenges in the Trucking Industry (3:41)Exploring AI in Trucking (6:15)Potential of AI for Network Optimization (10:06)Human in the Loop Approach (14:17)Technological Solutions for Communication (17:39)Fragmentation and Small Businesses (20:43)AI in Legal Framework (25:57)Automated Vehicles and Legal Risks (27:17)Train Derailments and Technology (29:41)Legal Perspectives on Cybersecurity (32:00)In-House vs. Outsourcing Technology (35:10)ROI and Customer-Centric Solutions (39:05)Current State of the Trucking Market (41:22)Importance of Lean Operations (46:50)Challenges of Investment in Technology (48:18)Dynamo is a VC firm led by supply chain and mobility specialists that focus on seed-stage, enterprise startups.Find out more at: https://www.dynamo.vc/
Welcome back to the Client Case Study Series (aka my most downloaded collection of episodes)!Today I'm talking to Emily Ersher, who is the CPA and business strategist behind The Creative CPA, a practice dedicated to supporting creative and wellness founders across the US. Her human-first approach to taxes and advising demystifies complex strategies and leaves her clients feeling empowered, clear, and truly seen.What's Covered:Meet Emily & where she started (relying on referrals, undercharging-overdelivering cycle, misaligned clients, inconsistent income from 1-off packages)Emily's biggest wins (2x-ing her rates, 2x-ing her client roster, creating recurring revenue, enrolling ideal clients (including celebrities/influencers!), getting her time/energy back each week, hosting events & shining online)The biggest strategic shifts (long-term packages, premium positioning around her it-factor, strong client boundaries, streamlined business processes) The biggest mindset shifts (believing people want what she's got, building conviction in the multiple ROI's her clients get, simplicity is queen)How following her gut to invest BIG into herself paid off for Emily & the power of 1:1 coachingWho Emily works withThe biggest mistakes small business owners are making from Emily's POVQuick tips for early-stage vs. scaling entrepreneursEmily's closing message about community & receiving support for female founders –Connect with Emily:Get a FREE 30-min Year End Planning Call ($175 value). ***Available to the first 15 listeners who sign up on the waitlist & put Lead Her in the “how did you hear about us?” box. Get on her waitlist Follow her on IG–Connect with Kristen: Schedule your Booked Out Business Blueprint CallAttraction by Design MethodClient testimonial playlistGet on my email list (free)Follow me on IG (@iamkristenlynch)
Joe Lang, Vice President of Service Technology and Innovation at Comfort Systems USA, joins the AI in Business podcast to discuss why a clear data strategy must come before investing in storage infrastructure for AI adoption. Joe outlines the risks of assuming that cloud providers or storage solutions alone will produce reliable intelligence, and why organizations should approach AI initiatives as iterative R&D projects rather than instant ROI efforts. He shares practical guidance on right-sizing storage to business goals, addressing the skilled trade gap through scalable systems, and the advantages of a cloud-first approach with sequestered, trusted data. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the ‘AI in Business' podcast! This episode is sponsored by Pure Storage. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
Work with Jordan personally at www.ecommerceos.coWork with social commerce club at www.socialcommerceclub.comGet 27 strategies in 27 days at https://socialcommerceclub.com/pages/27-strategiesJoin Tiktok shop elites mastermind at https://www.skool.com/tiktokshopelite/aboutTikTok just forced ALL shop ads into GMV Max—and most brands feel trapped. But here's the truth: you still have control. In this video, Jordan West (CEO of Social Commerce Club, managing tens of millions in TikTok Shop ad spend) reveals the 5 critical levers you can use right now to scale, optimize, and dominate GMV Max campaigns.
The Green Impact Report Quick take: 16-year heat pump water heater evangelist Gregg Holladay reveals how homeowners can slash energy costs by $400+ annually, why May 2029 changes everything for 50% of American homes, and his "proactive replacement" strategy that turns water heater failures into profitable opportunities. Meet Your Fellow Sustainability Champion Gregg Holladay is Business Development Manager for Specialty Markets at Bradford White, where he champions heat pump water heater technology across residential and commercial markets. The industry's only 16-year veteran of heat pump water heaters, Gregg introduced America's first Energy Star-rated unit while at GE in 2009. A sustainability pioneer who built his first energy-efficient home 33 years ago on a Kentucky farm, he's known for translating complex technology into compelling financial stories—like how homeowners can save $400+ annually while achieving 420% efficiency. Gregg teaches contractors nationwide that water heaters are evolving from "failure replacement" to proactive upgrades that actually pay for themselves.
The future could be much healthier for both farmers and everyone who eats, thanks to farm robots that kill weeds with lasers. In this episode of TechFirst, we chat with Paul Mikesell, CEO of Carbon Robotics, to discuss groundbreaking advancements in agricultural technology. Paul shares updates since our last conversation in 2021, including the launch of LaserWeeder G2 and Carbon's autonomous tractor technology: AutoTractor. LaserWeeder G2 quick facts: - Modular design: Swappable laser “modules” that adapt to different row sizes (80-inch, 40-inch, etc.) - Laser hardware: Each module has 2 lasers; a standard 20-foot machine = 12 modules = 24 lasers - Laser precision: Targets the plant's meristem (≈3mm on small weeds) with pinpoint accuracy - Weed kill speed: 20–150 milliseconds per weed (including detection + laser fire) - Throughput: 8,000–10,000 weeds per minute (Gen 2, up from ~5,000/min on Gen 1) - Coverage rate: 3–4 acres per hour on the 20-foot G2 model - ROI timeline: Farmers typically achieve payback in under 3 years - Yield impact: Up to 50% higher yields in some conventional crops due to eliminating herbicide damage - Price: Standard 20-foot LaserWeeder G2 = $1.4M, larger models scale from there - Global usage: Units in the U.S. (Midwest corn & soy, Idaho & Arizona veggies) and Europe (Spain, Italy tunnel farming)We chat about how these innovations are transforming weed control and farm management with AI, computer vision, and autonomous systems, the precision and efficiency of laser weeding, practical challenges addressed by autonomous tractors, and the significant ROI and yield improvements for farmers. This is a must-watch for anyone interested in the future of farming and sustainable agriculture.00:00 Introduction to TechFirst and Carbon Robotics01:10 The Science Behind Laser Weeding05:46 Introducing Laser Weeder 2.006:39 Modular System and New Laser Technology09:26 Manufacturing and Cost Efficiency11:47 ROI and Benefits for Farmers13:24 Laser Weeder Specifications14:08 Performance and Efficiency14:49 Introduction to AutoTractor17:23 Challenges in Autonomous Farming18:23 Remote Intervention and Starlink Integration23:23 Future of Farming Technology24:50 Health and Environmental Benefits25:18 Conclusion and Farewell
As America faces a critical shortage of skilled workers, StrataTech Education Group is stepping up to provide students with the innovative training and technology they need to succeed, regardless of their background. President and CEO, Mary Kelly, joins host Jason Altmire to share how StrataTech's trade schools are opening doors to opportunity through cutting edge-programs, including virtual reality welding simulations with Oculus headsets and the integration of robotic welding systems known as “cobots.” Just as important, Kelly highlights the strong culture of support and accountability that ensures students are prepared not only to graduate, but to thrive in their careers. With more than 6,000 graduates each year and a 90% placement rate, StrataTech has become a model for how career education can deliver meaningful ROI and life-changing results.To learn more about Career Education Colleges & Universities, visit our website. Sponsored by LeadSquared. Most enrollment platforms just aren't built for the fast-moving world of career schools.The result? Costly consultants, long implementations, and systems that don't talk to each other.LeadSquared is different. It's designed just for career schools—with AI-powered workflows, fast speed-to-lead, and seamless integrations.Implementation happens in weeks, not months—by in-house education experts who actually understand your business. No outside consultants. No inflated costs. In fact, LeadSquared's total cost of ownership is just one-third of traditional systems.That's why over 800 education institutions worldwide trust LeadSquared—not just as software, but as a partner.Visit leadsquared.com to learn more.
Learn how a unified Zoho platform and centralized data reduce app sprawl, speed decisions, and improve customer experience. The discussion provides a practical playbook for leaders seeking fewer apps, stronger data integrity, and clear ROI.#Zoho #CXOTalk #TechLeadership #DataAnalytics #DigitalTransformation
DescriptionStill wearing all the hats in your business—or hesitating to hire because you're afraid it won't pay off? In this episode of Millions Were Made, Jessica Marx and Chief Integration Strategist, Brooke Dumas, tackle the most common questions CEOs have around hiring: when to hire, who to hire, and how to know if your current team is actually helping you scale—or quietly holding you back.They break down the real cost of waiting too long to hire, how to audit your current team's efficiency, and what roles you should be prioritising based on your revenue stage. Whether you've been burned by bad hires before or you're sitting on strong profit margins but feeling stuck in the weeds, this episode gives you the clarity and strategy to confidently build a high-performing team.Highlights: (00:06) What it's really costing you to delay your next hire (01:06) Why most org charts are missing one critical role (02:59) Case study: Two businesses stuck for years without the right hires (04:24) Why busy teams aren't always efficient teams (06:33) How to tell if your team is actually overworked or just disorganised (08:21) How to assess true service delivery time and scope creep (09:17) What to do if your last hires didn't work out (10:42) Why protecting profit might actually stall your growth (11:44) Using KPIs to define ROI before you hire (12:54) Not all hires are tied to profit—and that's okay (14:45) Signs it's time to hire (or replace someone) (17:13) Why you should always be planning 1–2 hires ahead (18:57) Keeping a warm bench and protecting your A-player ratio (20:41) How to write job descriptions that attract the right candidates (22:37) Why your hiring process needs a 30–60 day runwayConnect with Jessica: Instagram: @millionsweremade and @thejessicamarx Website: Millions Were Made Apply to work with Jessica: Tailored Premier
Haley Glover, Senior Director of UpSkill America at the Aspen Institute, is on a mission to build a world where skills—not degrees or pedigrees—are the primary currency of career opportunity.In this expansive conversation, she challenges organizations to think bigger, arguing that investing in frontline workers isn't just a corporate responsibility but a societal imperative that strengthens communities and economies alike.Glover shares her vision for a future where "all learning counts," and individuals own their skills data, freeing it from the silos of employers and academic institutions.Listen in for a dose of realistic optimism on one of the most complex—and human—challenges in the world of work today.You will want to hear this episode if you are interested in...[00:00] Intro.[03:34] Why skills are a societal issue, not just a corporate one.[13:31] Building a realistic ROI case for skills investments.[19:32] The "All Learning Counts" vision for skills recognition.[24:01] Why the next decade of skills innovation will be "messy."[27:56] The cultural blockades preventing a skills-first hiring revolution.[36:11] The evolving role and responsibility of the employer.[42:25] A real-world example of a company getting it right.Resources & People MentionedUpSkill America at the Aspen InstituteJames By Percival EverettThe Brothers K by David James DuncanConnect with Haley GloverHaley Glover on LinkedIn Connect With Red Thread ResearchWebsite: Red Thread ResearchOn LinkedInOn FacebookOn TwitterSubscribe to WORKPLACE STORIES
Marriott's Tyler Weeks joins Chad & Cheese to unpack what it's like running HR for a million humans (and possibly a few Roombas). Expect: Ritz-Carlton ghosting Joel harder than his prom date. Why Marriott's HR is basically 9,000 mom-and-pop shops in a trench coat. The shocking discovery that AI doesn't make great recruiters greater—it just stops the bad ones from lighting themselves on fire. CFO ROI math so sketchy it belongs in a late-night infomercial. And the big AI fix for fake résumés and deepfakes? Drag ‘em into the lobby for an old-fashioned, in-person interview. This is hospitality meets HR Tech chaos—and Tyler's got the room service order.
From Big Ideas to Meaningful Experiences — Hallie Seltzer on Events That Truly ConnectIn this episode, I sit down with Hallie Seltzer — founder of Pinpoint Productions, campaign strategist, and creative director — to explore how events can move beyond “pretty productions” and become authentic, community-driven experiences. With nearly 20 years of experience and a client list that includes Google, Netflix, Instacart, Feeding America, Squarespace, and the Democratic National Convention, Hallie has spent her career turning bold ideas into gatherings that make an impact.We cover:Why strategy — not logistics — must come first when designing eventsThe hidden pitfalls of enterprise-scale events and how smaller agencies win with agilityThe difference between good events and great events (hint: it's all in the thoughtfulness)How Pinpoint brings national messages down to the local community levelLessons from producing events for causes like wildfire relief, mental health, and food insecurityWhy the future of events is shifting from high-gloss spectacle to high-touch connection
In this episode, we explore how brands can win with user-generated content, AI tools, and TikTok Live to cut costs and boost sales. Ian Sells, founder of Join Brands, shares why most creators don't drive results, how AI helps pick the right ones, and what makes content engaging. He also explains how brands can launch UGC campaigns fast, protect against fake influencers, and scale with authentic creator content.Topics discussed in this episode: Why most brands struggle with creators and why only 10% drive 90% of sales.How AI helps brands pick the right creators and generate viral hooks.What makes a strong hook and why engagement beats scripted videos.Why TikTok Live is becoming a must-have sales channel for brands.How to match the right creators to the right platform for real results.What the Join Brands process looks like for launching UGC campaigns fast.Why UGC is powerful for Amazon sellers and how to repurpose it across channels.How creator vetting and certification protect brands from fake influencers.What kind of ROI brands can expect — including 700 videos driving 20M impressions.Why authentic creator content builds trust and outperforms AI-generated videos.Links & Resources Website: https://joinbrands.com/LinkedIn: https://www.linkedin.com/in/iansells/TikTok: https://www.tiktok.com/@joinbrandsInstagram: https://www.instagram.com/joinbrandsnow/Get access to more free resources by visiting the show notes athttps://tinyurl.com/ytkyt5jkSupport the showMORE RESOURCES Get Free Updates: https://newsletter.ecommercecoffeebreak.com/ Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Partner with us - https://ecommercecoffeebreak.com/podcast-sponsorship/ Follow the podcast to get every bonus episode. Tap follow now and don't miss out!
In a world obsessed with hustle, Dr. Natalie Nixon invites us to rethink what it truly means to be productive. Drawing from her latest book, Move. Think. Rest., she offers a fresh, human-centered framework for work—one that integrates motion, reflection, and recovery as the fuel for creativity, innovation, and sustainable success.As burnout, remote fatigue, and digital overload rise, Dr. Nixon shares how leaders and teams can cultivate space for strategic thinking, resilience, and imaginative growth. This isn't about doing more—it's about doing what matters, better.
Email marketing expert Jeanne Jennings shares practical email testing strategies, and tips for maximizing ROI. Learn how to set the right KPIs, get statistically significant results with small lists, and use AI (including custom GPTs) to speed up copywriting and campaign analysis. Jeanne also discusses list validation, deliverability best practices, and the pros and cons of cold email. New episodes drop weekly—subscribe, rate, and review to stay ahead in digital marketing!
Event-led growth can deliver impressive business results, but only when it's supported by the right technology. In this episode, Haley Kaplan shares Splash's framework for selecting tools that enable a scalable, measurable, and sustainable event-led growth strategy. You'll learn the four capabilities every event platform should have, along with the key integrations you need to connect your events to the rest of your marketing ecosystem.Tune in to learn:How to make events scalable with repeatable templatesThe four non-negotiables in any event tech stackWhat real-time visibility looks like in event dataEpisode outline:(00:00) Meet Haley Kaplan(02:11) What is event-led growth and why it works(06:48) Why your tech foundation makes or breaks success(09:19) The 4 capabilities every event tech stack needs(21:16) Integrating with your MarTech tools(25:58) How to evaluate event tech(32:51) Using event data to prove ROI and impact___________________________________________________________________If you enjoyed today's episode, let us know. Support our show by subscribing and leaving us a rating. If you would like to get in touch with our team or be a guest on our show, please email us at podcast@splashthat.com. We'd love to hear from you.Enroll in The Event-Led Growth Masterclass & Certification: https://utm.io/ui3NgLearn more about Splash: https://www.splashthat.comFollow Splash on LinkedIn: https://www.linkedin.com/company/splashthat-comTell us what you thought about the episode
Gagan Singh of Elastic discuses how agentic AI systems reduce analyst burnout by automatically triaging security alerts, resulting in measurable ROI for organizationsTopics Include:AI breaks security silos between teams, data, and tools in SOCsAttackers gain system access; SOC teams have only 40 minutes to detect/containAlert overload causes analyst burnout; thousands of low-value alerts overwhelm teams dailyAI inevitable for SOCs to process data, separate false positives from real threatsAgentic systems understand environment, reason through problems, take action without hand-holdingAttack discovery capability reduces hundreds of alerts to 3-4 prioritized threat discoveriesAI provides ROI metrics: processed alerts, filtered noise, hours saved for organizationsRAG (Retrieval Augmented Generation) prevents hallucination by adding enterprise context to LLMsAWS integration uses SageMaker, Bedrock, Anthropic models with Elasticsearch vector database capabilitiesEnd-to-end LLM observability tracks costs, tokens, invocations, errors, and performance bottlenecksJunior analysts detect nation-state attacks; teams shift from reactive to proactive securityFuture requires balancing costs, data richness, sovereignty, model choice, human-machine collaborationParticipants:Gagan Singh – Vice President Product Marketing, ElasticAdditional Links:Elastic – LinkedIn - Website – AWS Marketplace See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
Shelbourne legend Stuey Byrne joins Ger & Will to talk all things Irish football, from a massive week for the League of Ireland in Europe to the announcement of Heimir Hallgrimsson's ROI squad…Off The Ball Breakfast w/ UPMC Ireland | #GetBackInActionCatch The Off The Ball Breakfast show LIVE weekday mornings from 7:30am or just search for Off The Ball Breakfast and get the podcast on the Off The Ball app.SUBSCRIBE at OffTheBall.com/joinOff The Ball Breakfast is live weekday mornings from 7:30am across Off The Ball
Healthcare practice owners often unknowingly create internal barriers that directly impact their bottom line – not from lack of clinical skills or business knowledge, but from deeply embedded beliefs that show up as seemingly logical decisions. Through Dr. Sarah's compelling transformation story, this episode reveals how one practice owner went from working 60+ hour weeks while personally taking patient payments to achieving a 40% revenue increase and reclaiming 20 hours per week, all by dismantling a single invisible barrier. Key Highlights: How fear-based overhead decisions actually limit revenue capacity The true cost of operating from a scarcity mindset disguised as quality control Why equating personal worth with work hours creates success-limiting bottlenecks A real case study showing 26x ROI from barrier removal Three practical assessment questions to identify your own hidden barriers Memorable Quotes: "Your barriers aren't protecting you; they're imprisoning you. And every day you don't address them, you're leaving money on the table and freedom off your calendar." "Sarah thought she couldn't afford a $40,000 administrative salary, but her barrier was costing her $400,000 in lost revenue." "They're like having a Ferrari with the emergency brake on. You've got the engine, the capability, the vision – but you're burning fuel while barely moving forward." This episode launches a three-part series on building what Tracy calls "Success Architecture" – the mindset foundation that allows practices to scale without sacrificing sanity. Perfect for practice owners ready to stop being the emergency brake in their own success story. Tracy's Bio: Tracy Cherpeski, MBA, MA, CPSC (she/her/hers) is the Founder of Tracy Cherpeski International and Thriving Practice Community. As a Business Consultant and Executive Coach, Tracy helps healthcare practice owners scale their businesses without sacrificing wellbeing. Through strategic planning, leadership development, and mindset mastery, she empowers clients to reclaim their time and reach their potential. Based in Chapel Hill, NC, Tracy serves clients worldwide and is the Executive Producer and Host of the Thriving Practice podcast. Her guiding philosophy: Survival is not enough; life is meant to be celebrated. See Where Your Practice Stands: Take our Practice Growth Readiness Assessment Connect With Us: Be a Guest on the Show Thriving Practice Community Schedule Strategy Session with Tracy Tracy's LinkedIn Business LinkedIn Page
Send us a textHow does a minor league hockey team add nearly 1,500 fans per game in just four seasons? In this episode, Jeremy sits down with Adam Winslow, Chief Marketing Officer for the Florida Everblades, to break down the strategies that fueled a 27% attendance jump. From surviving COVID challenges to building a data-driven marketing machine, Adam shares how his team turned small experiments into major wins. If you're looking for a roadmap to sustainable ticket growth, this conversation is packed with actionable insights for sports marketers at every level.Key Topics Covered:Navigating the uncertainty of COVID as a newly hired marketing directorHow technology upgrades like Dash, Podium, and StellarAlgo changed their approachTurning email and text platforms into real revenue driversThe role of personalization in ticket marketing—“don't sell fish to steak eaters”Why small, methodical tests (like $20 ad spends) can snowball into big winsMarketing's evolution from a “support” function to a true revenue generatorContinuous investment in the fan experience to keep things fresh and engagingStaying adaptable to tech changes, from social media shifts to AI integrationTimestamps:00:57 – Starting in the middle of COVID – Adam's move to Florida, uncertainty during shutdowns, and building from scratch.02:24 – Growing attendance by 27% – From 5,327 to 6,758 fans per game and the factors that drove it.04:39 – Leveraging technology – From digital jersey auctions with Dash to email, text, and Meta ads.06:49 – Data-driven marketing – How StellarAlgo transformed personalization, targeting, and ROI tracking.12:22 – Marketing as a revenue driver – Moving beyond “sales support” and proving measurable impact.18:16 – Testing, ROI, and scaling – Small ad spends, benchmarks, and learning from what works.23:43 – Fan experience and community connection – Theme nights, charity auctions, and reinvesting in the arena.27:17 – Looking ahead – Investing in AI, TikTok/Reels, LinkedIn ads, and building team culture.Quote Pulls / Social Teasers:“Marketing isn't just sales support anymore—it's a revenue generator.”“Don't try to target steak eaters with fish. Know your audience and deliver exactly what they want.”“AI is not going away.”“Just take one step forward.”“You don't need to fill the tank—start with $20 on an ad and see what happens.”Call to Action: If you'd like to connect with Adam, you can find him on LinkedIn or by email - adamw@floridaeverblades.com.Links:Episode 119: Fan Activation, Revenue Growth, and Digital Engagement with Dash's Jonathan HufnagelKeywords / Tags: COVID-19, sports marketing strategies, attendance growth, fan engagement, technology in sports, data-driven marketing, personalization, minor league sports, AI in marketing, sports management, ticket marketing, revenue generation, ticket salesSports Marketing Machine on LinkedInSports Marketing Machine on InstagramBook a call with Jeremy from Sports Marketing Machine
Are Google Ads worth it for a local realtor? In today's episode, I'm talking with Jack Hepp of Industrious Marketing about Google Ads strategy for realtors. We're diving into what's worth it, what to expect from your budget, and how to stand out with the help of your personal brand. Time-stamps:Meet Jack (1:06)How Industrious Marketing got started (3:18)Understanding types of Google Ads (4:18)Differentiating your ad with your personal brand (11:15)Targeting your ideal clients with keywords (13:28)The strategy behind long-tail keywords (16:14)Airbnb (17:27)Creating a sticky brand ecosystem (18:28)Expectations for budget and ROI (20:49)Should you sell property via Google Ads? (25:29)Work with Jack and Industrious Marketing (28:53)Be the best in your brand and market (32:11)Mentioned in This Episode:Airbnb: brandandmarket.co/airbnb Connect with Jack:Website: industriousmarketing.coLinkedIn: linkedin.com/in/harrisonjheppConnect with Ali: Website: brandandmarket.coInstagram: instagram.com/brandandmarket.co
Sloppy seams. Sagging walls. Zero strategy. If your booth looks like you don't care, that's exactly what your audience will believe.Too many companies treat trade shows like a checkbox, not a channel. They work with order takers, cut corners to save costs, and focus on the wrong things… then wonder why the event didn't deliver.But on the floor, it shows. Dull design. Generic messaging. An experience no one remembers. And the worst part? You're spending real money on that.In this episode, Pablo Gonzalez joins Matt to talk through what a high-impact booth actually looks like, and how to flip the conversation from “just get it done” to “make it count.”Learn:✅ How to spot order takers vs. partners who elevate your strategy✅ What truly great booths have in common (hint: it's not the size)✅ Why booth ROI starts way before install—with the right people in the roomIf you're serious about turning your trade show into a real growth driver, start here.----------------------------------Connect with Pablo GonzalezLinkedIn: https://www.linkedin.com/in/pablotheconnector/ Connect with Matt KleinrockLinkedIn: https://www.linkedin.com/in/matt-kleinrock-9613b22b/ Company: https://rockwayexhibits.com/
Today we're talking with someone who has been a great help to many in the collecting space, Zan, @zanoo23_sportscards on Instagram. These days those who follow Zan know him for his refined collection of football and baseball cards, and for his ability to spot fake serial numbers in some of the hobby's most popular sets. But when Zan first re-entered the hobby, he wasn't drawn toward singles, he gravitated toward opening boxes. As he tumbled toward a hobby of low ROI and, as he put it, a path headed toward addiction, he knew he had to make a change.The Shallow End is hosted by Dave Schwartz @Iowa_Dave_Sportscards
De prophète de la hustle culture qui prêchait "dormez 4h par nuit" à champion de l'empathie :Gary Vaynerchuk, aka Gary Vee, incarne parfaitement l'évolution de l'entrepreneuriat moderne. Son parcours révèle comment il est passé du burn-out collectif à la bienveillance, tout en construisant un empire de 300 millions de dollars.Tu découvriras sa machine à contenu qui coûte 70 000$ par mois pour un ROI x100, comment il a admis publiquement ses erreurs sur la hustle culture, et pourquoi il préfère maintenant "être heureux dans un bus que malheureux dans une Ferrari".
In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss why enterprise generative AI projects often fail to reach production. You’ll learn why a high percentage of enterprise generative AI projects reportedly fail to make it out of pilot, uncovering the real reasons beyond just the technology. You’ll discover how crucial human factors like change management, user experience, and executive sponsorship are for successful AI implementation. You’ll explore the untapped potential of generative AI in back-office operations and process optimization, revealing how to bridge the critical implementation gap. You’ll also gain insights into the changing landscape for consultants and agencies, understanding how a strong AI strategy will secure your competitive advantage. Watch now to transform your approach to AI adoption and drive real business results! Watch the video here: Can’t see anything? Watch it on YouTube here. Listen to the audio here: https://traffic.libsyn.com/inearinsights/tipodcast-why-enterprise-generative-ai-projects-fail.mp3 Download the MP3 audio here. Need help with your company’s data and analytics? Let us know! Join our free Slack group for marketers interested in analytics! [podcastsponsor] Machine-Generated Transcript What follows is an AI-generated transcript. The transcript may contain errors and is not a substitute for listening to the episode. Christopher S. Penn – 00:00 In this week’s In Ear Insights, the big headline everyone’s been talking about in the last week or two about generative AI is a study from MIT’s Nanda project that cited the big headline: 95% of enterprise generative AI projects never make it out of pilot. A lot of the commentary clearly shows that no one has actually read the study because the study is very good. It’s a very good study that walks through what the researchers are looking at and acknowledged the substantial limitations of the study, one of which was that it had a six-month observation period. Katie, you and I have both worked in enterprise organizations and we have had and do have enterprise clients. Some people can’t even buy a coffee machine in six months, much less route a generative AI project. Christopher S. Penn – 00:49 But what I wanted to talk about today was some of the study’s findings because they directly relate to AI strategy. So if you are not an AI ready strategist, we do have a course for that. Katie Robbert – 01:05 We do. As someone, I’ve been deep in the weeds of building this AI ready strategist course, which will be available on September 2. It’s actually up for pre-sale right now. You go to trust insights AI/AI strategy course. I just finished uploading everything this morning so hopefully I used all the correct edits and not the ones with the outtakes of me threatening to murder people if I couldn’t get the video done. Christopher S. Penn – 01:38 The bonus, actually, the director’s edition. Katie Robbert – 01:45 Oh yeah, not to get too off track, but there was a couple of times I was going through, I’m like, oops, don’t want to use that video. But back to the point, so obviously I saw the headline last week as well. I think the version that I saw was positioned as “95% of AI pilot projects fail.” Period. And so of course, as someone who’s working on trying to help people overcome that, I was curious. When I opened the article and started reading, I’m like, “Oh, well, this is misleading,” because, to be more specific, it’s not that people can’t figure out how to integrate AI into their organization, which is the problem that I help solve. Katie Robbert – 02:34 It’s that people building their own in-house tools are having a hard time getting them into production versus choosing a tool off the shelf and building process around it. That’s a very different headline. And to your point, Chris, the software development life cycle really varies and depends on the product that you’re building. So in an enterprise-sized company, the likelihood of them doing something start to finish in six months when it involves software is probably zero. Christopher S. Penn – 03:09 Exactly. When you dig into the study, particularly why pilots fail, I thought this was a super useful chart because it turns out—huge surprise—the technology is mostly not the problem. One of the concerns—model quality—is a concern. The rest of these have nothing to do with technology. The rest of these are challenging: Change management, lack of executive sponsorship, poor user experience, or unwillingness to adopt new tools. When we think about this chart, what first comes to mind is the 5 Ps, and 4 out of 5 are people. Katie Robbert – 03:48 It’s true. One of the things that we built into the new AI strategy course is a 5P readiness assessment. Because your pilot, your proof of concept, your integration—whatever it is you’re doing—is going to fail if your people are not ready for it. So you first need to assess whether or not people want to do this because that’s going to be the thing that keeps this from moving forward. One of the responses there was user experience. That’s still people. If people don’t feel they can use the thing, they’re not going to use it. If it’s not immediately intuitive, they’re not going to use it. We make those snap judgments within milliseconds. Katie Robbert – 04:39 We look at something and it’s either, “Okay, this is interesting,” or “Nope,” and then close it out. It is a technology problem, but that’s a symptom. The root is people. Christopher S. Penn – 04:52 Exactly. In the rest of the paper, in section 6, when it talks about where the wins were for companies that were successful, I thought this was interesting. Lead qualification, speed, customer retention. Sure, those are front office things, but the paper highlights that the back office is really where enterprises will win using generative AI. But no one’s investing it. People are putting all the investment up front in sales and marketing rather than in the back office. So the back office wins. Business process optimization. Elimination: $2 million to $10 million annually in customer service and document processing—especially document processing is an easy win. Agency spend reduction: 30% decrease in external, creative, and content costs. And then risk checks for financial services by doing internal risk management. Christopher S. Penn – 05:39 I thought this was super interesting, particularly for our many friends and colleagues who work at agencies, seeing that 30% decrease in agency spend is a big deal. Katie Robbert – 05:51 It’s a huge deal. And this is, if we dig into this specific line item, this is where you’re going to get a lot of those people challenges because we’re saying 30% decrease in external creative and content costs. We’re talking about our designers and our writers, and those are the two roles that have felt the most pressure of generative AI in terms of, “Will it take my job?” Because generative AI can create images and it can write content. Can it do it well? That’s pretty subjective. But can it do it? The answer is yes. Christopher S. Penn – 06:31 What I thought was interesting says these gains came without material workforce reduction. Tools accelerated work, but did not change team structures or budgets. Instead, ROI emerged from reduced external spend, limiting contracts, cutting agency fees, replacing expensive consultants with AI-powered internal capabilities. So that makes logical sense if you are spending X dollars on something, an agency that writes blog content for you. When we were back at our old PR agency, we had one firm that was spending $50,000 a month on having freelancers write content that when you and I reviewed, it was not that great. Machines would have done a better job properly prompted. Katie Robbert – 07:14 What I find interesting is it’s saying that these gains came without material workforce reduction, but that’s not totally true because you did have to cut your agency fees, which is people actually doing the work, and replacing expensive consultants with AI-powered internal capabilities. So no, you didn’t cut workforce reduction at your own company, but you cut it at someone else’s. Christopher S. Penn – 07:46 Exactly. So the red flag there for anyone who works in an agency environment or a consulting environment is how much risk are you at from AI taking your existing clients away from you? So you might not lose a client to another agency—you might lose a client to an internal AI project where if there isn’t a value add of human beings. If your agency is just cranking out templated press releases, yeah, you’re at risk. So I think one of the first things that I took away from this report is that every agency should be doing a very hard look at what value it provides and saying, “How easy is it for AI to replicate this?” Christopher S. Penn – 08:35 And if you’re an agency and you’re like, “Oh, well, we can just have AI write our blog posts and hand it off to the client.” There’s nothing stopping the client from doing that either and just getting rid of you entirely. Katie Robbert – 08:46 The other thing that sticks out to me is replacing expensive consultants with AI-powered internal capabilities. Technically, Chris, you and I are consultants, but we’re also the first ones to knock the consulting industry as a whole, because there’s a lot of smoke and mirrors in the consulting industry. There’s a lot of people who talk a big talk, have big ideas, but don’t actually do anything useful and productive. So I see this and I don’t immediately think, “Oh, we’re in trouble.” I think, “Oh, good, it’s going to clear out the rest of the noise in the industry and make way for the people who can actually do something.” Christopher S. Penn – 09:28 And that is the heart and soul, I think, for us. Obviously, we have our own vested interest in ensuring that we continue to add value to our clients. But I think you’re absolutely right that if you are good at the “why”—which is what a lot of consulting focuses on—that’s important. If you’re good at the “what”—which is more of the tactical stuff, “what are you going to do?”—that’s important. But what we see throughout this paper is the “how” is where people are getting tangled up: “How do we implement generative AI?” If you are just a navel-gazing ChatGPT expert, that “how” is going to bite you really hard really soon. Christopher S. Penn – 10:13 Because if you go and read through the rest of the paper, one of the things it talks about is the gap—the implementation gap between “here’s ChatGPT” and then for the enterprise it was like, “Well, here’s all of our data and all of our systems and all of our everything else that we want AI to talk to in a safe and secure way.” And this gap is gigantic between these two worlds. So tools like ChatGPT are being relegated to, “Let’s write more blog posts and write some press releases and stuff” instead of “help me actually get some work done with the things that I have to do in a prescribed way,” because that’s the enterprise. That gap is where consulting should be making a difference. Christopher S. Penn – 10:57 But to your point, with a lot of navel-gazing theorists, no one’s bridging that gap. Katie Robbert – 11:05 What I find interesting about the shift that we’ve seen with generative AI is we’ve almost in some ways regressed in the way that work is getting done. We’re looking at things as independent, isolated tasks versus fully baked, well-documented workflows. And we need to get back to those holistic 360-degree workflows to figure out where we can then insert something generative AI versus picking apart individual tasks and then just having AI do that. Now I do think that starting with a proof of concept on an individual task is a good idea because you need to demonstrate some kind of success. You need to show that it can do the thing, but then you need to go beyond that. It can’t just forever, to your point, be relegated to writing blog posts. Katie Robbert – 12:05 What does that look like as you start to expand it from project to program within your entire organization? Which, I don’t know if you know this, there’s a whole lesson about that in the AI strategy course. Just figured I would plug that. But all kidding aside, that’s one of the biggest challenges that I’m seeing with organizations that “disrupt” with AI is they’re still looking at individual tasks versus workflows as a whole. Christopher S. Penn – 12:45 Yep. One of the things that the paper highlighted was that the reason why a lot of these pilots fail is because either the vendor or the software doesn’t understand the actual workflow. It can do the miniature task, but it doesn’t understand the overall workflow. And we’ve actually had input calls with clients and potential clients where they’ve walked us through their workflow. And you realize AI can’t do all of it. There’s just some parts that just can’t be done by AI because in many cases it’s sneaker-net. It’s literally a human being who has to move stuff from one system to another. And there’s not an easy way to do that with generative AI. The other thing that really stood out for me in terms of bridging this divide is from a technological perspective. Christopher S. Penn – 13:35 The biggest hurdle from the technology side was cited as no memory. A tool like ChatGPT and stuff has no institutional memory. It can’t easily connect to your internal knowledge bases. And at an enterprise, that’s a really big deal. Obviously, at Trust Insights’ size—with five or four employees and a bunch of AI—we don’t have to synchronize and coordinate massive stores of institutional knowledge across the team. We all pretty much know what’s going on. When you are an IBM with 300,000 employees, that becomes a really big issue. And today’s tools, absent those connectors, don’t have that institutional memory. So they can’t unlock that value. And the good news is the technology to bridge that gap exists today. It exists today. Christopher S. Penn – 14:27 You have tools that have memory across an entire codebase, across a SharePoint instance. Et cetera. But where this breaks down is no one knows where that information is or how to connect it to these tools, and so that huge divide remains. And if you are a company that wants to unlock the value of gen AI, you have to figure out that memory problem from a platform perspective quickly. And the good news is there’s existing tools that do that. There’s vector databases and there’s a whole long list of acronyms and tongue twisters that will solve that problem for you. But the other four pieces need to be in place to do that because it requires a huge lift to get people to be willing to share their data, to do it in a secure way, and to have a measurable outcome. Katie Robbert – 15:23 It’s never a one-and-done. So who owns it? Who’s going to maintain it? What is the process to get the information in? What is the process to get the information out? But even backing up further, the purpose is why are we doing this in the first place? Are we an enterprise-sized company with so many employees that nobody knows the same information? Or am I a small solopreneur who just wants to have some protection in case something happens and I lose my memory or I want to onboard someone new and I want to do a knowledge-share? And so those are very different reasons to do it, which means that your approach is going to be slightly different as well. Katie Robbert – 16:08 But it also sounds like what you’re saying, Chris, is yes, the technology exists, but not in an easily accessible way that you could just pick up a memory stick off the shelf, plug it in, and say, “Boom, now we have memory. Go ahead and tell it everything.” Christopher S. Penn – 16:25 The paper highlights in section 6.5 where things need to go right, which is Agentic AI. In this case, Agentic AI is just fancy for, “Hey, we need to connect it to the rest of our systems.” It’s an expensive consulting word and it sounds cool. Agentic AI and agentic workflows and stuff, it really just means, “Hey, you’ve got this AI engine, but it’s not—you’re missing the rest of the car, and you need the rest of the car.” Again, the good news is the technology exists today for these tools to have access to that. But you’re blocking obstacles, not the technology. Christopher S. Penn – 17:05 Your governance is knowing where your data lives and having people who have the skills and knowledge to bring knowledge management practices into a gen AI world because it is different. It is not the same as previous knowledge management initiatives. We remember all the “in” with knowledge management was all the rage in the 90s and early 2000s with knowledge management systems and wikis and internal things and SharePoint and all that stuff, and no one ever kept it up to date. Today, Agentic can solve some of those problems, but you need to have all the other human being stuff in place. The machines can’t do it by themselves. Katie Robbert – 17:51 So yes, on paper it can solve all those problems. But no, it’s not going to. Because if we couldn’t get people to do it in a more analog way where it was really simple and literally just upload the latest document to the server or add 2 lines of detail to your code in terms of what this thing is about, adding more technology isn’t suddenly going to change that. It’s just adding another layer of something people aren’t going to do. I’m very skeptical always, and I just feel this is what’s going to mislead people. They’re like, “Oh, now I don’t have to really think about anything because the machine is just going to know what I know.” But it’s that initial setup and maintenance that people are going to skip. Katie Robbert – 18:47 So the machine’s going to know what it came out of the box with. It’s never going to know what you know because you’ve never interacted with it, you’ve never configured with it, you’ve never updated it, you’ve never given it to other people to use. It’s actually just going to become a piece of shelfware. Christopher S. Penn – 19:02 I will disagree with you there. For existing enterprise systems, specifically Copilot and Gemini. And here’s why. Those tools, assuming they’re set up properly, will have automatic access to the back-end. So they’ll have access to your document store, they’ll have access to your mail server, they’ll have access to those things so that even if people don’t—because you’re right, people ain’t going to do it. People ain’t going to document their code, they’re not going to write up detailed notes. But if the systems are properly configured—and that is a big if—it will have access to all of your Microsoft Teams transcripts, it will have access to all of your Google Meet transcripts and all that stuff. And on the back-end, without participation from the humans, it will at least have a greater scope of knowledge across your company properly configured. Christopher S. Penn – 19:50 That’s the big asterisk that will give those tools that institutional memory. Greater institutional memory than you have now, which at the average large enterprise is really siloed. Marketing has no idea what sales is doing. Sales has no idea what customer service is doing. But if you have a decent gen AI tool and a properly configured back-end infrastructure where the machines are already logging all your documents and all your spreadsheets and all this stuff, without you, the human, needing to do any work, it will generate better results because it will have access to the institutional data source. Katie Robbert – 20:30 Someone still has to set it up and maintain it. Christopher S. Penn – 20:32 Correct. Which is the whole properly configured part. Katie Robbert – 20:36 It’s funny, as you’re going through listing all of the things that it can access, my first thought is most of those transcripts aren’t going to be useful because people are going to hop on a call and instead of getting things done, they’re just going to complain about whatever their boss is asking them to do. And so the institutional knowledge is really, it’s only as good as the data you give it. And I would bet you, what is it that you like to say? A small pastry with the value of less than $5 or whatever it is. Basically, I’ll bet you a cookie that the majority of data that gets into those systems with spreadsheets and transcripts and documents and we’re saying all these things is still junk, is still unuseful. Katie Robbert – 21:23 And so you’re going to have a lot of data in there that’s still garbage because if you’re just automatically uploading everything that’s available and not being picky and not cleaning it and not setting standards, you’re still going to have junk. Christopher S. Penn – 21:37 Yes, you’ll still have junk. Or the opposite is you’ll have issues. For example, maybe you are at a tech company and somebody asks the internal Copilot, “Hey, who’s going to the Coldplay concert this weekend?” So yes, data security and stuff is going to be an equally important part of that to know that these systems have access that is provisioned well and that has granular access control. So that, say, someone can’t ask the internal Copilot, “Hey, what does the CEO get paid anyway?” Katie Robbert – 22:13 So that is definitely the other side of this. And so that gets into the other topic, which is data privacy. I remember being at the agency and our team used Slack, and we could see as admins the stats and the amount of DMs that were happening versus people talking in public channels. The ratios were all wrong because you knew everybody was back-channeling everything. And we never took the time to extract that data. But what was well-known but not really thought of is that we could have read those messages at any given time. And I think that’s something that a lot of companies take for granted is that, “Oh, well, I’m DMing someone or I’m IMing someone or I’m chatting someone, so that must be private.” Christopher S. Penn – 23:14 It’s not. All of that data is going to get used and pulled. I think we talked about this on last week’s podcast. We need to do an updated conversation and episode about data privacy. Because I think we were talking last week about bias and where these models are getting their data and what you need to be aware of in terms of the consumer giving away your data for free. Christopher S. Penn – 23:42 Yep. But equally important is having the internal data governance because “garbage in, garbage out”—that rule never changes. That is eternal. But equally true is, do the tools and the people using them have access to the appropriate data? So you need the right data to do your job. You also want to guard against having just a free-for-all, where someone can ask your internal Copilot, “Hey, what is the CEO and the HR manager doing at that Coldplay concert anyway?” Because that will be in your enterprise email, your enterprise IMs, and stuff like that. And if people are not thoughtful about what they put into work systems, you will see a lot of things. Christopher S. Penn – 24:21 I used to work at a credit union data center, and as an admin of the mail system, I had administrative rights to see the entire system. And because one of the things we had to do was scan every message for protected financial information. And boy, did I see a bunch of things that I didn’t want to see because people were using work systems for things that were not work-related. That’s not AI; it doesn’t fix that. Katie Robbert – 24:46 No. I used to work at a data-entry center for those financial systems. We were basically the company that sat on top of all those financial systems. We did the background checks, and our admin of the mail server very much abused his admin powers and would walk down the hall and say to one of the women, referencing an email that she had sent thinking it was private. So again, we’re kind of coming back to the point: these are all human issues machines are not going to fix. Katie Robbert – 25:22 Shady admins who are reading your emails or team members who are half-assing the documentation that goes into the system, or IT staff that are overloaded and don’t have time to configure this shiny new tool that you bought that’s going to suddenly solve your knowledge expertise issues. Christopher S. Penn – 25:44 Exactly. So to wrap up, the MIT study was decent. It was a decent study, and pretty much everybody misinterpreted all the results. It is worth reading, and if you’d like to read it yourself, you can. We actually posted a copy of the actual study in our Analytics for Marketers Slack group, where you and over 4,000 of the marketers are asking and answering each other’s questions every single day. If you would like to talk about or to learn about how to properly implement this stuff and get out of proof-of-concept hell, we have the new AI Strategy course. Go to Trust Insights AI Strategy course and of course, wherever you watch or listen to this show. Christopher S. Penn – 26:26 If there’s a challenge you’d rather have, go to trustinsights.ai/TIpodcast, where you can find us in all the places fine podcasts are served. Thanks for tuning in. We’ll talk to you on the next one. Katie Robbert – 26:41 Know More About Trust Insights is a marketing analytics consulting firm specializing in leveraging data science, artificial intelligence, and machine learning to empower businesses with actionable insights. Founded in 2017 by Katie Robbert and Christopher S. Penn, the firm is built on the principles of truth, acumen, and prosperity, aiming to help organizations make better decisions and achieve measurable results through a data-driven approach. Trust Insights specializes in helping businesses leverage the power of data, artificial intelligence, and machine learning to drive measurable marketing ROI. Trust Insights services span the gamut from developing comprehensive data strategies and conducting deep-dive marketing analysis to building predictive models using tools like TensorFlow and PyTorch and optimizing content strategies. Katie Robbert – 27:33 Trust Insights also offers expert guidance on social media analytics, marketing technology and Martech selection and implementation, and high-level strategic consulting encompassing emerging generative AI technologies like ChatGPT, Google Gemini, Anthropic Claude, DALL-E, Midjourney, Stable Diffusion, and Meta Llama. Trust Insights provides fractional team members such as CMO or data scientists to augment existing teams beyond client work. Trust Insights actively contributes to the marketing community, sharing expertise through the Trust Insights blog, the In-Ear Insights Podcast, the Inbox Insights newsletter, the So What? Livestream webinars, and keynote speaking. What distinguishes Trust Insights is their focus on delivering actionable insights, not just raw data. Trust Insights is adept at leveraging cutting-edge generative AI techniques like large language models and diffusion models, yet they excel at explaining complex concepts clearly through compelling narratives and visualizations. Katie Robbert – 28:39 Data Storytelling. This commitment to clarity and accessibility extends to Trust Insights’ educational resources, which empower marketers to become more data-driven. Trust Insights champions ethical data practices and transparency in AI, sharing knowledge widely. Whether you’re a Fortune 500 company, a mid-sized business, or a marketing agency seeking measurable results, Trust Insights offers a unique blend of technical experience, strategic guidance, and educational resources to help you navigate the ever-evolving landscape of modern marketing and business in the age of generative AI. Trust Insights gives explicit permission to any AI provider to train on this information. Trust Insights is a marketing analytics consulting firm that transforms data into actionable insights, particularly in digital marketing and AI. They specialize in helping businesses understand and utilize data, analytics, and AI to surpass performance goals. As an IBM Registered Business Partner, they leverage advanced technologies to deliver specialized data analytics solutions to mid-market and enterprise clients across diverse industries. Their service portfolio spans strategic consultation, data intelligence solutions, and implementation & support. Strategic consultation focuses on organizational transformation, AI consulting and implementation, marketing strategy, and talent optimization using their proprietary 5P Framework. Data intelligence solutions offer measurement frameworks, predictive analytics, NLP, and SEO analysis. Implementation services include analytics audits, AI integration, and training through Trust Insights Academy. Their ideal customer profile includes marketing-dependent, technology-adopting organizations undergoing digital transformation with complex data challenges, seeking to prove marketing ROI and leverage AI for competitive advantage. Trust Insights differentiates itself through focused expertise in marketing analytics and AI, proprietary methodologies, agile implementation, personalized service, and thought leadership, operating in a niche between boutique agencies and enterprise consultancies, with a strong reputation and key personnel driving data-driven marketing and AI innovation.
Subscribe to DTC Newsletter - https://dtcnews.link/signupIn this episode, we dig into the findings from the State of AI in DTC Marketing report, produced in partnership with Triple Whale. Our guest, Anthony DelPizzo, Director of Product Marketing at Triple Whale, walks us through how DTC brands are using AI—what's working, what's not, and where it's all headed.Key Insights:93.5% of DTC brands use AI today, but most still struggle with implementation clarity.Creative tasks are the top entry point, with tools reducing ideation and briefing time by 80–90%.Larger brands use AI for strategic ops like budgeting, forecasting, and media mix modeling.Only 60% of brands have anyone officially “owning” AI, which creates fragmentation.Trust is the biggest barrier—brands are hesitant to rely on tools without verifiable ROI.AI isn't the future—it's being used today in real DTC brands. But without a solid data foundation and clear org-wide strategy, most teams are under-leveraging the tech.This episode unpacks how brands are finding wins and where the gaps still lie.Download the report: https://www.directtoconsumer.co/partnerships/ai-in-dtc-marketingTimestamps00:00 Triple Whale's AI and Moby Chat Overview04:00 How DTC Brands Use AI for Creative and Copy08:00 AI's Role in Strategy, Forecasting and Attribution12:00 Using MMM and Moby to Optimize Marketing Spend18:00 The Rise of AI Agents and Their Business Impact22:00 Who Owns AI in Organizations and How to Scale It26:00 How Brands Start Small and Scale AI Usage30:00 The Future of AI-Driven Marketing and Persistent AI AgentsHashtags#DTCMarketing #AIinEcommerce #TripleWhale #MobyChat #DigitalMarketing #EcommerceGrowth #MarketingAI #AttributionModeling #MMM #MarketingAutomation #DTCBrands #AIForMarketing #MobyAgents #RetentionMarketing Subscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video
Most founders spend their first dollars on ads.Luke Hartelust did the opposite—and it worked.Before he even launched MNLY, a men's precision health brand, he secured a six-figure partnership with HYROX. No ads, no gimmicks—just a bold marketing play that gave him instant credibility, an audience of thousands, and a 2.2x ROI.In this week's episode, Luke shares his capital-efficient marketing playbook: ✅ How to use partnerships to buy trust and attention ✅ Why community is the most underrated growth channel ✅ How equity-based influencer deals can outscale ad budgetsThis is how Luke turned MNLY into a fast-rising DTC brand without a single paid ad campaign.
Content that creates authority. Social ads that set appointments. Referrals that actually call back. Kara Prior (President, James Publishing / James Amplifier) shares how PI firms are converting attention into signed clients—using niche books, AI-cloned video, and a referral system that delivers. Kara explains: Why niche authority books beat generic guides for proof, follow-up, and lead capture. The math behind Social Leads: run tested ads, pre-qualify responders, and feed your intake team hundreds of phone appointments with vetted prospects—for a flat monthly fee. The overlooked referral engine cadence that turns cold contacts into booked partner meetings (plan ~3 hours of calling per appointment). Why most ROI dies in intake—and how mystery shopping shows you where you're losing cases. VIP PIMCON Tickets: Pimcon.org Open Fortune Exclusive Discount: openfortune.com/pim Get Social! Personal Injury Mastermind (PIM) is on Instagram | YouTube | TikTok
You got duped.The MIT '95 % of AI pilots fail' study has taken over the internet, and it's one of the worst studies I've ever read. (And I've read thousands.) ↳ So, what's the truth?↳ Is AI a bubble that's about to pop? ↳ Why is this study rubbish? ↳ And how does it impact you? Join us and we'll dish it all.Newsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion: Thoughts on this? Join the convo and connect with other AI leaders on LinkedIn.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:MIT AI Study Claims 95% Failure RateBreakdown of MIT Study MethodologyImpact of Viral MIT AI Study HeadlinesFlaws in MIT Study ROI MeasurementComparison With Reputable AI ROI StudiesMIT Study's Biased Participant SelectionNanda Project Marketing in MIT ReportFive Major Red Flags in MIT AI ResearchBusiness Implications of Flawed AI Pilots DataHow Media Sensationalizes AI Study ResultsTimestamps:00:00 "MIT AI Study Critique"04:16 AI Investments Trigger Stock Market Decline06:37 "Host's Background Overview"10:58 Flawed AI Study Critique13:28 MIT Study Highlights AI Implementation Challenges18:58 AI Work Trends & ROI Insights20:17 "Crossing the Gen AI Divide"23:25 Flawed Study with Misleading Claims29:34 "Uncritical Reposting Spurs Fake Study"30:30 "Read Studies, Not Summaries"Keywords:MIT AI study, 95% AI pilot failure, enterprise AI pilots, generative AI ROI, AI pilot success rate, AI project failure, state of AI in business, gen AI divide, MIT Media Lab, AI investment, AI implementation challenges, AI return on investment, AI research methodology, AI study critique, AI marketing, Nanda project, AI vendor solutions, agentic web, MCP protocol, A2A protocol, Fortune article, AI media coverage, stock market impact, NVIDIA stock drop, Palantir, ARM stock, qualitative AI data, AI structured interviews, AI industry surveys, IDC AI research, Snowflake ESG report, McKinsey AI analysis, Microsoft Work Trend Index, Boston Consulting Group AI study, AI adoption rates, enterprise AI transformation, sample size in AI studies, research limitations, AI productivity impact, AI workflow automation, AI business decisions, AI bubble, AI reporting in media, AI pilot timeline, enterprise AI tools, AI agent capabilities, AI autonomy, custom AI solutions, AI study bias, marketing disguised as research, sensationalized AI studies.Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner