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By litigating 80% of his cases, tracking every KPI that matters, and building an intake team with zero missed calls, Blake Swan has scaled Keller Swan to six states and 37+ staff — without losing control. In this episode, Blake breaks down the exact systems and decisions that powered his explosive growth. From AI-backed intake to profit-by-pod dashboards, you'll learn how discipline, data, and strategy drive outsized results. In this conversation, Eric shares: Why filing early and often leads to higher-value cases How to build an intake culture that runs 24/7 — without burnout The two-minute rule that cut wash rate to nearly zero How Blake uses dashboards and KPIs to drive accountability firm-wide Why he expanded into six states — and how he chose which ones PIMCON 2025 Tickets On Sale Now. Get yours today! Get Social! Personal Injury Mastermind (PIM) is on Instagram | YouTube | TikTok
Last week, Mark Aesch and Alvin McBorrough unpacked a striking statistic: only 4 % of Americans ride transit, yet 84 % of people say they value it. This week we keep that conversation going with Rikesh Shah, former Chief Innovation Officer at Transport for London. Together with host Paul Comfort, Rikesh explores how customer‑focused metrics, open data, and smarter procurement can turn that 84 % of “transit supporters” into satisfied users—and why leadership has to set the stage for risk‑taking and co‑creation. From Volume to Value —Why ridership shouldn't be the sole north‑star KPI, and how London's open‑data program shifted travel behavior for the better.Customer‑First Metrics —Using design‑thinking and qualitative research to uncover the real pain points of diverse riders (and non‑riders).Making Cities a Test Bed —How transparent “problem statements” and outcome‑based procurement invite startups, scale‑ups, and tier‑ones to co‑create solutions.Smart Procurement 101 —Engage procurement early, signal future tenders, and use one streamlined process that covers pilot, scale‑up, and rollout.Leadership & Risk —What CEOs can do today to foster entrepreneurial cultures, align internal teams, and de‑risk innovation without overprescribing specs.Lessons from London —Congestion charging, Ultra‑Low Emission Zones, and open innovation under successive mayors—and what U.S. cities can adopt.
Growing your practice can be incredibly exciting, but incredibly intimidating. Kiera tells listeners how they can scale with confidence by giving specific questions to ask yourself. These include: Are your systems running smoothly? Are your teams aligned and accountable? Do you have a clear data back-growth plan? And more! Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners, this is Kiera. And today I'm super jazzed because I feel like this is such a great question that so many offices ask me of like, okay, Kiera, how do I know that my practice is ready for the next level? How do know I'm ready to add in more team members? How do I know I'm ready to add an associate? How do know if I'm ready to add another location? And I feel like so many of these things sit in our brains and we're always wondering like, how do you know? It's like, how do you know when you're ready for the next baby? but instead of like babies, which like really, how do you really know? There are certain things to know or how do you know if you're ready to get married? Well, there are certain things actually. So let's take some of that guesswork out, make this a little bit more fun and have a great time on today's podcast. I'm excited and I hope you're excited. The Dental A Team was built for doctors. It's built for team members. That's why it's called Dental A Team. It's consulting for dentists and teams. I hate as a business owner where people just teach me and I have go try and take it back to my team. but I love being taught, I love being focused and I love having high level and then I love having implementable things for my team, but from someone who's been there, done that and done that successfully. So that's what we've created. We have a space for doctors and CEOs and entrepreneurs to come and get together like-minded where we're talking high level. This is where I come into play. We have fun, we have business freaking tactics. We call it Think Tank Tuesday and we literally get all together and have a great time. And then we have our in-person mastermind where we're doing the same thing as business and life on purpose. And then we have our consultants, including myself, our consultants then work with your team. We're going to be teaching your team members how to make your vision a reality, how to scale, how to have the conversations. I say we're like little fairy godmothers for your team members, where we literally are hanging out with them to help them know the resources and the easiest path to get the results they're looking for. That's what we're obsessed about. That's what we do for offices. And I hope that we're a part of your office. And if not, I hope we're apart really, really soon. All right, you guys, let's dig into how do we scale with confidence? Because growth is super freaking exciting. Like, oh my gosh, we're growing. But back to me, when I first started, we were 500,000 to 2.4 million in nine months in my first location. We bought our second location and you better believe it was fire. And fire is exciting, but it burns hot. And it got hotter and hotter and hotter. And it was because I didn't have a plan. We just were like, sweet, we're at this amount. So let's buy our second location. And it became mayhem and it became crazy. And so it's one of those things of like fires can be beautiful and we can sit there and roast s'mores. But fires can also be very, very volatile. They can destroy, they can burn fast and they can burn hot. And so this is a zone where if we have a plan, we're going to do really well. If not, we get burnout, we get turnover, we get stalled progress. We actually get sloppy. We actually could fall into really scary things. Like for us, it was full blown burnout. I was on burnout or my owner was on burnout. We were working from 2 a.m. till 10 p.m. every single day. ⁓ Our marriages were falling apart. Like everything was bad. Everything. It was not good. and we would show up to work just to feel like we were like barely, like nose barely above water, but you better believe there's water getting into that. And so this is something where I really wanted to come on today of how do you know and how can we scale with strategy? How can we scale and know that we're ready for the next level? Because if I would have known this, I would not have bought my second practice. I would have optimized my first practice. I would have put a few more things into place and then bought the second location. But you know, I was young, dumb, I was reckless. We were just like. We can do this. did the first one, but the first one wasn't like barely hanging on. We had two pending lawsuits on us. Like there were wild things going on, but yet shoot. I think that sometimes it's good to have a little bit of naive, ⁓ but I think it's more important to have a good plan and a good process. So this is the goal. It's not about adding ops and team members. It's truly about making sure our foundation's awesome, making sure that we know what we're doing, making sure we've got a good plan and then executing it. And that does not mean it needs to take a long time. You can scale very quickly, just making sure you have a few key places. And I like to tell people our goal is to get flagship practice number one solid. We stamp it out and then we just stamp it out, map it out. We have a few nuances that we change based on location and demographics, but generally speaking, it's about the same thing. ⁓ $1 million, one practices versus multi millions, multi practices, multi ops, two very different models of business. So on that, this is what we love to do today. This episode is really for owners and offices asking the question of what's next, but scaling smart. not fast and also looking at like the DSO landscape of where we headed. Do I DSO? Do I grow? I have a practice and what they were thinking about doing is they're thinking of selling out to a DSO. And I said, cool, but like, what's your plan? I'm like, I still want to keep doing dentistry. And I said, all right, let's look at the numbers. And what was wild is a DSO is going to pay this practice 5 million. And right now you might be like, dude, that's so much. Like I'd sell in a second, like one more bad day and like give me the DSO's number. calling them. But we looked at and I said, all right, let's expand out a couple more ops, which you've already been thinking about doing. And realistically in the next one to two years, like that's what the DSO is going to do. They're going to come in, they're going to expand this out. So either you can sell to them and live here and do it with them, or you can do it before that. And literally we did that. And this practice in two years is making 5 million net profit. And I think about that because it seems so tempting to sell to the DSO and how it's like, but you're giving up all of this. And if we just had a quick plan. This doctor now is working about two days a week. They have associate doctors in place. They have this beautiful building and they're looking for the next expansion piece. Beyond Happy, this is their plan. And they're literally making more than they would have with the DSO. And so just be careful, because I think sometimes DSOs can seem so sexy and alluring when we're having bad days. You better believe it. There have been days when I'm like, someone walks by and offers me a buck for Dental A Team. They get it, right? We all have those days as business owners. That's not a joke. It's real life. But I think this is where we can like, not make reactive decisions, but actually figure out how we wanna scale. And what I will always say is when we scale and what's next, I want you to always ask the question of what do I want in my life and what do I want my life to look like? Because we can scale. You can have 10 practices and say, only wanna work one day a week. That's totally allowed. It's just a different strategy. Or you can say, wanna be a clinician. I love doing the dentistry. Again, different strategy. I was on an on-call yesterday with a potential client and they were like, Garrett, we need systems. We need to have help with our finances. our financials and we also need help training our team. And I was like, rock on, that's right up our alley. And at the very end of the call, I said, Hey, is there anything else you feel like I should, I need to know? they're like, well, yeah, we're considering selling in a year. And I was like, wow, that changes the entire plan of what I would do because I would not be building all the systems if we're planning to sell in a year. I'm going to be cranking your EBITDA. We're going to be working on case acceptance, adding production to this practice to make sure we're getting top dollar for the sale while also making it easy and enjoyable to live there at the same time. So one of those things of where you want to go and what your North Star is, radically changes your question of what's next. It's what's next based on what you want to do. So when we look at this, I really want you to think about and look at these pieces of what's next. And again, some of these things might change depending upon what your next is. If we're selling to a DSO, it looks very different than if we're building a legacy practice. So just know a lot of these pieces might be dependent upon where you want to go. So number one, I think this is a great thing. If you want to grow, you want to add another practice, you want to add more ops, you want to add more team members, you want to grow to the next level financially, is make sure your systems are truly running without you. So you don't need to be there in every single decision. Doctor, you don't have to be answering, signing off on what are we ordering? We don't want to be signing off on payroll. We literally have built this delegation ladder. We have team leads in place. The systems are running where the team can execute daily. We have end of day checklists. We're not having to look over every single thing. We have checklists of what people need to be doing. It's very clean. People are in the right seats. They know what they're doing. We have clear operations manual built out for scheduling, billing, case acceptance, hygiene, all these different areas of our practice. It's clear. We have it mapped. We have documented systems that are followed by all. So not just documented, but truly followed by all. ⁓ And honestly, it's something where doctors, would recommend, a fun thing. You're welcome. I'm giving you a vacation. You leave for two weeks. I want you to leave the practice for two weeks. And when you're gone, I want you to see that practice thrive while you were gone. Did it barely survive? Was the team able to make decisions without you? What systems fell apart and let's fix that. This is something where doctors are always a little nervous to take time off for production. Yes. But I say it is absolutely essential and crucial doctors that you take time, you leave the practice so you can actually find out what's breaking down. Same thing with office managers and leads. We need them to leave. We need you out. And what's wild is when offices, I see them. So for example, I have a doctor. They usually take about two to three weeks up in the summer. They usually take two to three weeks off in the early spring. And it's awesome. And what happens is on those months, production doesn't The practice doesn't fall apart. The office manager is able to execute the way the doctor would execute. Team culture runs the exact same, whether the doctor's there or not. And that to me is a sign of your systems are not dependent upon you. So if you want to do a stress test, rock on. Prep your team. don't just like spring it on them. That doesn't usually go well. but stress test and go for two weeks and see what happens to your practice. And then also look to see when you go around and you're doing your CEO time, let's rate every single department in our practice on a one to 10 of how are they doing? Could they run this without you? Do they know what they need to do? Are we hitting the KPIs that we need to hit? And if not, do we need to put some systems into place that can run independent of you? So that would really be a good stress test of go on vacation and also rate your departments and see where maybe our system is lacking. Now. I will also put a word of caution because a lot of times doctors, are very meticulous. That's why you're dentists. That's why you're working on that little box on the MO and you do so well with your very, very, very, very fine skills because that's what you do day in and day out. A lot of offices are actually ready to scale with their systems. Being systematized where it runs without you does not mean perfect. And I really want you to hear me loud and clear. It is not about being perfect. It's about being scalable and that this can run without you and that you're really able to move things forward. So. A lot of people get stuck and they don't grow because like, don't have every system in place. No, we're talking that like the bulk of your KPIs are able to be hit. The bulk of our systems are able to follow. The culture doesn't dip when you're gone. Production doesn't dip when you're gone. ⁓ But you might be more ready than you think you are. So be careful. There's a second side to it. Make sure that we're good on that rather than just being like, ⁓ my systems will never be perfect. Cause honestly, systems will never be done. Your practice will never, ever, ever, ever, ever be done. But that doesn't mean it's not time to scale. So that's your system's text. Number two. Teams aligned and super accountable. So this is different than the top one because it's about systems running. But when the teams align, this is us hitting our KPIs. So we have leads in place. They own their area. They own their numbers. They hit their metrics consistently. We literally have a weekly leadership meeting. Even if that's just your whole team, we're hitting our metrics. We're reviewing our wins and we're all staying accountable to it. So this is what we're looking for is team high level accountability. If we say we're going to do it, we follow through. If we say we're going to get this KPI, we do it. If we say we set this goal, we hit this goal. And honestly, a big piece of that is we're not having a ton of turnover. So that's helping me know that your practice is stable. Your team is stable. We're hitting these KPIs. So if you're not tracking your data, you're not tracking your numbers, you have no clue. I would strongly advise not growing and adding more ops because all it does is it just makes the chaos even bigger. Trust me, I did it. I had no numbers. I had no KPIs. I had no accountability. I had no team members reporting up. And then all of sudden my problems doubled because now I had a second location and none of this was in place. I will tell you, it is a train wreck. You can get through it. but it is not fun and I almost didn't get through it. So for this is just make sure that we have our leads, make sure that they're reporting. And I have a practice who started doing this and they were around like 3 million ish and they grew to 5 million, but just been putting their numbers in every single week, their leadership teams looking at their numbers, they're making adjustments every quarter. We're setting goals for them and we follow and that's just happening in one year. So exponential growth can happen and be careful because you can actually squeeze more juice out of your lemon. in your current practice by even following these steps. So this can be growth internally. It's kind of like a house, right? Like we can go buy a new house or we can just make our house even more awesome. There was an office that I knew and they literally were like, we can go buy another house, but why don't we just invest the money here? And they've made their house this incredible oasis, made it even better. They have even more fun. That's something that you can do in your practice too. So don't, don't worry. It doesn't mean have to sell. doesn't mean you have to scale. It doesn't mean you have to have multi-practices. It doesn't mean you have to expand. It means you could even do this within your practice, looking at these pieces will exponentially help you grow to the next level with ease. Number three that you're ready for is you have a clear data back growth plan. So we're looking at this and we're making sure that like, our KPIs are tracking and that we are profitable and we have the right patient flow to be able to grow. We have the right team members. We have a pipeline in place to bring on another doctor. We have a pipeline in place to have more hygienists coming in. Like we are not going to get stuck in that area. We have an office manager or regional manager that has the bandwidth to be able to go. Our billing team is very consistent. Our collections sit at 98%. ⁓ And then what we have from here is we're going to have a scaling growth plan. So when I work with offices, we had a doctor reach out. They were at a four ops practice and they're going to an eight, they thought, and we pushed them to a 10. I asked them, are you so glad we went to a 10? And they said, Kiera, the answer is yes. I thought you were crazy. And I was like, nope, you will never regret having more ops. But they started with us. So we're talking four ops to 10 ops. And what we did before is we literally started with this practice. about 12 months before they expand and we started putting together the plan of, all right, we're gonna start saving money. This is how much it's gonna cost. This is how many team members we're going to need. So let's start building the pipeline for it. We're going to need a doctor at this point in time. So you're gonna need to start working on that. We're gonna be meeting with the contractors. We're going to be expanding this out. And honestly, this doctor is so happy because they have the cash. So when they built it out, they weren't cashflow stressed. They had a new patient plan to grow. They had a plan for a new doctor. We had associate onboarding documents in place for them. We had a hygiene pipeline. We had the new patient plan. We had the doctor's plan of what procedures this doctor was going to do. And literally this doctor was like, well, another building just came up. Do you think that I'm ready for it? They had just opened the 10 ops. And I said, well, the answer is I actually think you are pretty well ready for it because we had the KPIs. We were tracking the pieces. We had a plan and we did this for almost 12 months. There's another office that was bringing in a partner. And for 12 months, we figured out how much is their true pay of true compensation. We worked through all those different pieces for them. So that way when the partner bought in, it wasn't this chaos for them. And I think this data-backed growth plan of knowing what the reality is of how much your expenses will be, having things in place, having your reserves, your financial reserves, that's going to make it to where you are not stressed out of your mind when you take this on. Because cashflow, resources, not having enough money. That's going to cause chaos. That's going to cause frustration. This is going to cause like, oh my gosh, I don't think I can do this. Then on top of it, you have systems. Then on top of that, you have team members that aren't accountable. And you're like, oh my gosh, I now have like 25 team members and it's so stressful. And like, I wish I never would have bought the second practice or I wish I never would have expanded. And I'm like, it's not that you wish you would never would have expanded. You wish you would have just done it differently. That's what it is. You wish you would have just done it differently. You wish you would have had a plan in place. You wish you would have had the cashflow for it. Because it does take, like when we expand out, I told this doctor, said, I want you to plan three to six months of reserve of cash of covering all these expenses. So we're building up, building up, building up. They were very profitable at the beginning, like very profitable on this for-off practice. They just were expanding it they were too stuck. Like they had no more space. Same thing with my other practice. They were eight and they went to 15 ops. They were just stuck. But if you don't plan for these pieces, I said, I want you to have three to six months worth of cashflow. when you go into whether we're getting that as a loan or working capital or you're building this up over the next couple of months while we build this out, these doctors are so secure. And then what we do is once we expand it, know that we know the metrics that we need to hit to be able to pay for all these expenses that we just put into place, still give a great patient experience, still give great case acceptance, still give great exams, still give great hygiene, so we're not sitting here stressed out of our minds, we're having to do all these pieces. because my gosh, we just bought this so now like sell as much as we possibly can because I'm stressed out of my mind. It takes all that stress out for these doctors and it really makes it to where they reverse engineer and we figure out staffing, space, systems, finances, protocols, when do we do this, how do we build this out? And it's wild because when you have someone who can coach and guide you through that, it's insane how much better prepared you are. Also with these doctors. We squoze the juice out before they expand it. So how can we maximize and optimize? I another doctor who had four ops. Like, here there's no space. I'm building this building across the street. It was a beautiful building. And I'm like, but you actually have space for one more op in this practice. And they're like, what? Why didn't you come four months earlier? And I was like, well, hi. So we added another op, even in the time they were building the practice, we spent the money on it. And it's crazy because that one op produced about $400,000 $500,000 in just one year in that one extra op. We were then able to take that money and obviously apply it to the next building and they were able to maximize that space that they were in. So looking at that reverse engineering is really going to give you clarity. And so when we look at these three strong signs of you're ready to grow with strong systems in place, team accountability, and then a clear plan forward that you're planning for, you're preparing for, you're executing on, and this is going to truly help you have confidence. Confidence comes from being prepared. Confidence comes not from being perfect. Confidence comes from, know where I'm headed, we've got these pieces. And I tell every single doctor we work with, I'm like, listen, we're gonna do our absolute best to plan and repair. We're gonna do our absolute best to get the numbers in place. There will be things we forget every single time, because we're not perfect. But the antidote to fear is action. The antidote to fear is having a plan. The antidote to knowing if you're ready to go is to be prepared in these areas. And so I really think when you look at this, like, don't have to guess if I should go. Don't guess and be like, Kara, where it's like, we've got the first one, let's just add on a second one. You're welcome to, it's just a thrill of a lifetime that I think adds more burnout, more stress, more chaos than necessary. And I'm like, you can have the same growth, you can have the same scalability, just with more strategy, more fun and more predictability. So if you're interested in about it, don't guess, like just DM us. We have ideas to how to scale, we have different pieces you can DM us scale, you can say like, hey, I'm thinking about this, how do I know? We'll get on a complimentary practice assessment with you. give you like complimentary advice, truly, we're gonna help you build a plan and see how we can fit, how we can help you. But really, if you're thinking about it before you sell to a DSO, even this practice I was talking to, I was like, listen, there's other options because we work with hundreds of practices, we see different scenarios, this is why we get our doctors together, is because the more we learn and the more we educate each other, the better decisions you're able to make. Do not be paralyzed by fear and not make a decision, because what's worse than making a wrong decision is not making a decision. So make the decision. Execute and truly let us be your guide get a guide guide through it. It makes it so much easier You're able to scale faster not be stressed out and really this is what we excel at This is what we're great at so reach out Hello@TheDentalATeam.com comm click on our link on TheDentalATeam.com podcast Make sure you're following along for more tips and tricks because our goal is to make your life less stressful More fun and more predictable and as always thanks for listening. I'll catch you next time on the Dental A Team podcast
Garrett challenges the idea that hustle equals success. Drawing from Galatians 6:9 and his own journey as a 100% referral-based agent, Garrett unpacks why faithfulness—not hype, not hustle—is the key to building a God-honoring business.If you're worn out by grind culture and ready for a business that lasts, this episode will remind you: you don't need to go viral—you need to be obedient.Key Takeaways:✅ Faithfulness matters more than speed in your business journey✅ Consistency builds credibility and long-term fruitfulness✅ God honors obedience over hustle and hype✅ You don't need to go viral—you need to stay obedient✅ Real impact is built in the quiet, steady work over timeChapters:00:01 – Intro: From Hustle to Faithfulness00:13 – God's Rhythm Is Different00:23 – Don't Grow Weary—Stay Consistent00:31 – Why Faithful Beats FlashyScripture Highlight:
In this episode we dive into replanning a project.The ChallengeImagine you're working on a small lab renovation, and suddenly it's transformed into an entire building retrofit. Your team's size triples, communication lines multiply, and unexpected utilities pop up everywhere. In this episode, Heather Bemis, registered architect and CEO of SWAP Integration, to navigate through the chaos of managing scope explosions.SWAP IntegrationSWAP PMSWAP on YoutubeContinue LearningCheck out our new book The Critical Path Career: How to Advance in Construction Planning and SchedulingSubscribe to the Beyond Deadlines Email NewsletterSubscribe to the Beyond Deadlines Linkedin NewsletterCheck Out Our YouTube Channel.ConnectFollow Micah, Greg, and Beyond Deadlines on LinkedIn.Beyond DeadlineIt's time to raise your career to new heights with Beyond Deadlines, the ultimate destination for construction planners and schedulers. Our podcast is designed to be your go-to guide whether you're starting out in this dynamic field, transitioning from another sector, or you're a seasoned professional. Through our cutting-edge content, practical advice, and innovative tools, we help you succeed in today's fast-evolving construction planning and scheduling landscape without relying on expensive certifications and traditional educational paths. Join us on Beyond Deadlines, where we empower you to shape the future of construction planning and scheduling, making it more efficient, effective, and accessible than ever before.About MicahMicah, the CEO of Movar US is an Intel and Google alumnus, champions next-gen planning and scheduling at both tech giants. Co-founder of Google's Computer Vision in Construction Team, he's saved projects millions via tech advancements. He writes two construction planning and scheduling newsletters and mentors the next generation of construction planners. He holds a Master of Science in Project Management, Saint Mary's University of Minnesota.About GregGreg, an Astrophysicist turned project guru, managed £100M+ defense programs at BAE Systems (UK) and advised on international strategy. Now CEO at Nodes and Links, he's revolutionizing projects with pioneering AI Project Controls in Construction. Experience groundbreaking strategies with Greg's expertise.Topics We Coverchange management, communication, construction planning, construction, construction scheduling, creating teams, critical path method, cpm, culture, KPI, microsoft project, milestone tracking, oracle, p6, project planning, planning, planning engineer, pmp, portfolio management, predictability, presenting, primavera p6, project acceleration, project budgeting, project controls, project management, project planning, program management, resource allocation, risk management, schedule acceleration, scheduling, scope management, task sequencing, construction, construction reporting, prefabrication, preconstruction, modular construction, modularization, automation, Power BI, dashboard, metrics, process improvement, reporting, schedule consultancy, planning consultancy, material management
In the first episode of our Summer Reset Series, Sarah invites you to pause, reflect, and reset — without the pressure. This is not your typical KPI-driven business review. Instead, it's a gentle, deeply human mid-year reflection designed specifically for dietitians and clinicians juggling care work, family life, and a growing business. You'll hear why traditional metrics often miss the mark, how to measure progress beyond revenue, and why letting go might be the most productive move you make all year.Whether you're tuning in from a sun lounger or squeezing this in between clinic calls, this episode is your permission slip to slow down and check in with you.
给你留下印象最深的互联网初代网红是谁呢?本期节目,自嘲是“豆瓣女神三大一小”中“一小”的西门大嫂来啦!大嫂和miya展开了一场关于内容创作、流量焦虑与自我成长的深度对话。西门大嫂早年通过豆瓣开始写影评与日志,被贴上“豆瓣女神”“网红鼻祖”的标签。她说自己并不是天生爱出风头,而是被那个内容稀缺、表达稀少的年代推到前台。长相确实为她带来关注,但她更在意的是“有意思”这个评价——这是她一生都在追求的目标。她坦言自己曾一度陷入“我很没意思”的自我否定,也因此更用力地在表达上探索,想成为一个灵动、鲜活的人。2015年,她误打误撞成立公司,从个人博主转型为MCN老板。“表达”从一种自由的自我实现逐渐变成一种职能、一份工作,甚至一场表演。在日更时期,她形容自己像囚徒一样被内容裹挟,每天写2000字、日更,写到“把人生掰碎了写”。节目中,西门大嫂毫不避讳地谈及自媒体人的普遍困境:数据焦虑、平台算法异化、商业与表达的冲突。内容创作者的本质是“分裂的”,既要沉浸于表达,又要抽离为观察者;既要服务用户,又要忠于自我。她坦言,自己长期处于“服务型人格”与“自由渴望”的撕扯中,甚至一度失去主体性,直到去年离开原有公司,才重新找回对生活的掌控。现在的大嫂做了一个小型工作室,只有女性,没有KPI、没有固定打卡,全员自由分布、各自为战,是一个游牧式的公司。“我今年虽然工作强度很高,但每一个人见到我都说,你活过来了。”她说,这是她想要的状态。节目的尾声,大嫂回顾了自己的十年——是快乐与痛苦对半的十年,是把自己练成“既是导演也是演员”的十年。如今的她,试图不再用外界的评价定义成功,不再焦虑于数据起伏,而是用好奇心而非焦虑去面对未知,慢慢朝向“精神意义上的成功”。更多精彩,欢迎收听本期节目~~--时间戳--01:08 有意思——是最高的评价02:38 美和才华不可兼得,已成过去式09:37 小红书,高度浓缩和异化的平台12:12 从一个不知名的网红熬成了媒体老师28:51 博主真的能“孵化”吗?41:57 你的每次表达,都是在为你所选择和相信的世界投票49:21 “从业十年,我的快乐和不快乐对半”52:09 “我像暑假永远关在家里练琴的小孩”01:00:08 为什么大家常说女老板非常像男人?--枕边风小卖部--《枕边风》与独立生活设计品牌「Andfunns」联合推出 A bientôt 系列香氛产品,有香氛蜡烛和香氛喷雾两款产品。A bientôt 寓意“一会儿见”,用气味打造一个“me moment” 与外界短暂告别,去感受自己复杂的情绪组成。在平静中,等待觉知回归。-前调:白茉莉 柠檬 橙花-中调:橙花 玫瑰 铃兰-后调:橙花 白花欢迎大家到大内夜市进行购买:枕边风x Andfunns 香氛系列周边--加听友群--加深夜谈谈子微信(微信号: SYTT-midnightalks)并回复:枕边风听众群,即可进群。--本期团队-- 主播 / miya嘉宾 / 西门大嫂后期剪辑 / 昊宇制作人 / 祎雯视觉设计 / 小王--本节目由深夜谈谈 MidnightNetwork出品—-深夜谈谈播客网络旗下播客:大内密谈、枕边风、空岛、随便聪明、淮海333-你还可以在这里找到我们:小红书:@miya 、@深夜谈谈微博:@枕边风theuglytruth微信公众号:枕边风theuglytruth商务合作邮箱:biz@midnightalks.com
Epicenter - Learn about Blockchain, Ethereum, Bitcoin and Distributed Technologies
Founded in 2018, Dragonfly has quickly become one of the most prestigious crypto VCs. Dragonfly was one of the first to adopt a global approach to backing founders and disruptive tech, all while building a strong brand that allowed them to secure top-tier deals. Join us for a fascinating discussion with Haseeb Qureshi, managing partner at Dragonfly, to learn the secrets behind running a top-tier crypto VC and what made Dragonfly succeed where others have failed.Topics covered in this episode:Haseeb's background, from poker to cryptoEffective altruismCrypto investmentDeveloping judgementThe vision behind DragonflyConsensus vs. non-consensus dealsKPIsPeople, Product & MarketsThoughts on the current crypto marketThe evolution of crypto VCsAdvice for crypto foundersThe importance of disciplineIs the golden era of crypto investing sunsetting?Episode links:Haseeb Qureshi on XDragonfly on XSponsors:Gnosis: Gnosis builds decentralized infrastructure for the Ethereum ecosystem, since 2015. This year marks the launch of Gnosis Pay— the world's first Decentralized Payment Network. Get started today at - gnosis.ioChorus One: one of the largest node operators worldwide, trusted by 175,000+ accounts across more than 60 networks, Chorus One combines institutional-grade security with the highest yields at - chorus.oneThis episode is hosted by Brian Fabian Crain.
In this solo episode of Rethink Real Estate, host Ben Brady flips the script on what it really means to be a modern real estate agent in 2025. Forget the old-school mindset of chasing transactions. Ben argues that your real job now? Data analyst. The most valuable currency in today's market isn't listings — it's information. And most agents are missing the mark entirely.Ben dives into why names, phone numbers, emails, and detailed segmentation should be your primary KPI. He breaks down practical, no-fluff ways to gather more local data — from tweaking your open house strategy to cold prospecting with a fresh lens. This episode isn't about fancy CRMs or complicated systems. It's about rethinking the fundamentals: How much opportunity do you actually have in your database?Whether you're a new agent or a seasoned top producer, this is the reset button you didn't know you needed. Ben shows how expanding your data inputs expands your income — and why volume is the byproduct of consistency, not luck.⏱️ Timestamps & Key Topics:[00:00:00] – Why Real Estate Agents Are Actually Data Analysts[00:01:06] – Your Database Is the New Commodity[00:02:16] – The Metric That Matters More Than GCI[00:03:03] – Open House Tactics That Actually Work[00:04:30] – Stop Giving Out Brochures (And Do This Instead)[00:05:48] – Reframing Cold Prospecting as Data Refinement[00:08:40] – The Real Reason You're Not Doing More Deals
STRATEGIC WORKFORCE PLANNING IN AN AGENTIC WORLD Recruiters have long said that stronger SWP would solve all recruitment problems - if the business only told us with a bit more notice what they were looking for! But now with AI Agents becoming a population in the workforce, can we really know what the right size for a team is anymore? We're taking a deep dive into the world of talent intelligence and trying to figure out how exactly we can plan for a future workforce of AI-abled human workers, perhaps alongside Human-empathetic AI workers... - How has AI changed the demand Strategic Workforce Planning? - What have employers been looking for, what can we learn from their demands on TalentNeuron? - What types of company are doing what things - how does demand intersect with sector & region? - Real talk: are companies getting smaller or planning to get smaller? - What type of work previous exclusively done by humans, is likely to be done partly or wholly by AI? - How does SWP work when considering AI...how it takes to ramp up / train? - How do companies think about managing KPI's of Agentic workers? - What is the future of Talent Acquisition / HR in this context? - TA / HR Transformation: define the work that future TA / HR should be doing? All this and more with Dave Wilkins, Chief Product & Strategy Officer, TalentNeuron We are on Friday 25th July, 2pm BST / 9ET - follow the channel here (recommended) and save your spot for this demo by clicking on the green button. Ep320 is sponsored by our friends Ashby There's no shortage of AI in recruiting. The hard part is finding what's actually useful. Ashby's one of the few building practical tools that make recruiters' lives better. Their latest Ashby One release shows what thoughtful AI looks like: AI Notetaker that automatically captures transcripts, summaries, and feedback prompts AI‑Assisted Report Builder uses plain English to ask questions of your data AI Candidate Assistant to help you understand candidate histories and next steps at a glance Plus AI‑Generated Feedback Tokens that let you send polished rejection or update emails in seconds No AI for AI's sake. Just practical tools that reduce busywork and help teams move faster. See what's new Not on Ashby yet? Get a demo today.
326: 5 Essential Topics Every Nonprofit Leader Should Know (David Rhode)SUMMARYSpecial thanks to Armstrong McGuire for bringing these conversations to life, and for their commitment to strengthening leadership throughout nonprofit organizations. Learn more about how they can help you at ArmstrongMcGuire.com. Are you leading with passion but still struggling to build a sustainable nonprofit? In episode 326 of Your Path to Nonprofit Leadership, David Rhode dives into five critical areas every nonprofit leader must master to thrive in today's challenging environment. From forming authentic corporate partnerships to understanding the long game of branding, you'll get practical strategies that go beyond theory. Learn how to make AI your secret weapon for efficiency, build a focused KPI dashboard that actually guides decision-making, and prepare for inevitable crisis communications with clarity and confidence. Drawing on lessons from coaching and frontline leadership, this episode is a must-listen for leaders of small to mid-sized organizations looking to grow with intention. ABOUT DAVIDIn 2005, David Rhode founded, led and scaled Pitch In For Baseball and Softball, a nonprofit organization that increased access to baseball and softball for children in under-resourced communities through the donation of equipment and uniforms. After leaving Pitch In For Baseball and Softball in 2019, David founded Dot Dot Org, a nonprofit consulting firm focusing on CEO mentoring. David teaches Nonprofit Branding and Nonprofit Consulting at the University of Pennsylvania. He is also the Deputy Director at PennPAC, an organization that mobilizes pro bono teams of University of Pennsylvania alumni as consultants to strengthen the nonprofit sector. He is the author of “Passion Isn't Enough: A Practical Guide for Nonprofit Leaders,” released in November 2024. He and his family now live in New York City.EPISODE TOPICS & RESOURCESThink Again by Adam GrantWant to chat leadership 24/7? Go to delphi.ai/pattonmcdowellHave you gotten Patton's book Your Path to Nonprofit Leadership: Seven Keys to Advancing Your Career in the Philanthropic Sector – Now available on AudibleDon't miss our weekly Thursday Leadership Lens for the latest on nonprofit leadership
Send us a textIn an industry where innovation is often measured by specs and screen size, Echelon is taking a different approach—one rooted in accessibility, adaptability, and authentic member connection. As the fitness technology brand expands its AI capabilities and scales its omnichannel footprint, it remains firmly committed to one mission: supporting people on their fitness journey, whatever that may look like.For John Santo, Co-Founder and Chief Product & Technology Officer, customer loyalty at Echelon isn't a KPI—it's a relationship. One that's nurtured through thoughtful product design, personalized engagement, and an ecosystem that truly follows members wherever they go.
Markenkraft - Der Podcast über Markenführung und Markenforschung
Dr. Frank Buckler ist Gründer von SUPRA und seit 20 Jahren einer der führenden Experten für den Einsatz kausaler KI im Marketing und der Markenführung. Wir sprechen unter anderem darüber ...
This week, we dive into a dynamic and somewhat fiery discussion about the often-overlooked intricacies of setting Key Performance Indicators (KPIs) in business. The conversation takes an unexpected turn as Claire and Simon find themselves at odds over the best strategies for motivating teams and measuring success. Delve into the nuances of KPI triangles, the balance between action and impact, and the importance of creating a supportive culture that empowers employees to take initiative. Whether you're setting KPIs, leveraging AI, or fostering a progressive work environment, this episode offers actionable insights and engaging perspectives. ⭐ Rate, Review & Share this episode with fellow business owners, and let's grow together! ⭐ Subscribe to the weekly newsletter to get Expert Advice Straight to Your Inbox: https://www.profitcashgrowth.com/subscribe ⭐ Get a Free copy of Claire's book Profit By Numbers: https://www.profitcashgrowth.com/book VALUABLE RESOURCES Website LinkedIn YouTube Facebook ABOUT THE HOST: Claire Hancott through Profit Cash Growth helps 6 & 7 figure business owners to increase their profit, improve their cashflow and grow their business using their numbers. As a finance director & chartered management accountant, Claire has nearly 20 years' experience in finance and running businesses of her own. This gives her a unique insight into the information and support business owners need to grow a financially successful business. Claire passionately believes that every business should be run by the numbers because the numbers in your business are telling you a story about what is and isn't working and where your opportunities lie. Claire's mission is to provide insightful management accounts, reports and advice to business owners and support them to make smarter decisions. *The content of this podcast is for entertainment purposes only and does not constitute professional advice.
Bango PLC (AIM:BGO, OTCQX:BGOPF) CEO Paul Larbey talked with Proactive's Stephen Gunnion about the company's first-half 2025 trading update and a series of strategic moves aimed at strengthening financial performance and market reach. Larbey highlighted a 21% increase in ARR to £15.6 million and adjusted EBITDA growth of over 60%. Adjusted for one-off income in the previous period, it was even higher. He attributed the rise in net debt to working capital movements and noted that recent financing steps—including an extended shareholder loan with NHN Corporation and a revolving credit facility with NatWest—were enabling greater flexibility and cost efficiencies. In the transactional business, Larbey acknowledged flat reported figures but clarified that underlying core growth stood at 10%, masked by volatility in a few high-revenue, high-cost routes inherited from the Docomo Digital acquisition. On the DVM and subscription bundling side, revenue rose 15%, with license revenue up 21% and net revenue retention hitting 108%. A new KPI—active subscriptions—doubled year-on-year, pointing to solid momentum. Bango secured seven new contracts in the first half, including key deals in Korea, Japan, the US, and Western Europe. “We've done on average nine deals annually over the last two years, so this is clearly an acceleration,” Larbey said. He also addressed the gap between operational progress and share price performance, citing analyst coverage suggesting undervaluation. The company appointed Canaccord as its new broker, aiming to deepen US investor engagement and refresh its shareholder base. For more interviews and updates, visit Proactive's YouTube channel. Don't forget to like, subscribe, and turn on notifications. #BangoPLC #EBITDAGrowth #SubscriptionEconomy #DigitalPayments #DVM #InvestorUpdate #FintechUK #TechStocks #USInvestors #CapitalMarkets #Canaccord
In this episode, host Gary Bird delves into one of the biggest mistakes dentists make that sabotages growth: running their practice based on feelings instead of data. Gary explains how many dental practices fall into the trap of “vibe-based” decisions instead of using clear KPIs and proven metrics to drive growth. Discover why tracking the right dental marketing KPIs, optimizing for one goal at a time, and avoiding over-optimization are critical to building a successful practice. If you want to grow your dental office, improve profitability, and avoid common growth pitfalls, this episode is packed with real-world advice you can apply today. Watch now and get access to Gary's free KPI training to help your practice grow with confidence.Connect with our Host, Gary Bird, Here ⤵️SMC: https://smcnational.com/Personal: https://thegarybird.com
Edizione speciale della FastLetter.Oggi tento di rispondere alla domanda più frequente del nostro settore e che, forse per la prima volta, davvero mi viene posta da molte persone anche in privato.Lo faccio con meno parole possibile, dividendo il discorso in quattro parti.* Cosa bisogna fare oggi* Il mercato* La professione* Le personeCOSA BISOGNA FARE OGGIParliamo di 3 step:* le cose sicure* le sperimentazioni* il futuro1. Le cose sicureLa prima cosa che dobbiamo dirci è che bisogna continuare a fare quello che sta funzionando e che ha funzionato fino ad ora. Non c'è alcun dubbio. Il problema sono le cose che non stanno funzionando, ma non bisogna andare in panico su cosa funziona invece.Una cosa sono i post egoriferiti su LinkedIn, un'altra è la realtà.Una cosa è il chiacchiericcio catastrofista che sta generando immobilità nel mercato, un'altra è la realtà.L'AI ha impattato da subito. Alcuni settori sono stati impattati direttamente senza nemmeno vedere il calo dai motori di ricerca.Altri settori sono impattati da qualche mese con l'inserimento di AI Overviews e AI Mode portando CTR più bassi e cali di oltre il 30% del traffico.Ma bisogna rimanere saldi e lucidi e capire cosa sta funzionando e cosa no.Rimane fondamentale avere saldi i KPI legati agli investimenti che si effettuano nelle attività di Digital Marketing. È sicuro che per molte materie le metriche cambieranno, ovviamente non è possibile inseguire un KPI con le stesse performance di prima se in tutte le vostre query, ad esempio, è attiva AI Overviews.Per aziende e brand dove si sta venendo impattati non bisogna fare l'errore di andare a rincorrere quei numeri sullo stesso campo di battaglia di dove si sono persi. Lì bisogna tentare di ottimizzare il massimo senza dubbio. Effettuare una strategia di risposta a quello che sta avvenendo non è una cosa per tutti. Non tutti possono permetterselo. È quasi come un investimento in borsa. Ovviamente per chi investe bene il vantaggio competitivo è nella visibilità. Ma chi lo fa è consapevole che se Google o altri soggetti cambiano il campo di battaglia all'improvviso quell'investimento va calibrato subito.Questo avviene quando si gioca su un campo altrui.Noi, in Consulting (la BU di Search On dedicata alle Consulenze), stiamo portando avanti molte proposte di intervento sempre con i piedi di piombo. Con calma. Quelle in essere stanno funzionando, l'integrazione con l'AI funziona e porta i suoi risultati.Il problema è che siamo finiti nell'era dove la responsabilità di un non impatto dipende troppo dal campo in cui giochi. E non basta più giocare bene.La questione predominante però, ad oggi, è che bisogna far funzionare bene i progetti. Non si può affrontare il presente e il futuro di Internet, che è basato su AI, senza una macchina che funzioni bene.* È importante che il sito sia ottimizzato bene?* È importante che sia veloce?* È importante lavorare sulla centralizzazione dei dati e informazioni?* È importante la comunicazione?* Sono importanti i contenuti?* E il brand?Tutte oggi più di ieri. Sono tutte più importanti.Potrei continuare con le tante cose che ci siamo detti in questi anni, la sostanza non cambia: bisogna investire nel portare il progetto a regime.Questi cambiamenti non si affrontano senza dati e contenuti. E senza un progetto che funzioni.La presenza dentro AI Overviews e AI Mode, la presenza nei sistemi ibridi come ChatGPT, Perplexity, Gemini, non viene calata dal cielo. Avviene per la Pertinenza e l'Autorevolezza. E indovinate chi se ne occupa? Chi fa SEO. Ma se non c'è una strategia digitale dietro che tenga conto di tutto l'enorme ecosistema di Internet diventa complesso continuare ad essere visibili.Se il progetto scricchiola, è un bel problema. Perché non si riesce a capire nemmeno l'impatto positivo delle azioni che vengono effettuate.2. Le sperimentazioniSperimentare è alla base di Internet. Pensavamo tutti che le cose si fossero un po' sistemate negli anni scorsi, l'AI ha reso evidente solo ciò che prima lo era nel sottosopra. Un caos ci stava aspettando, con tutti gli ecosistemi che stavano iniziando a interagire fra di loro e dove non si capiva più dove iniziava e finiva una conversione.In molti hanno fatto finta di non vedere il mondo dei social perché stava complicando tutto, poi quando Google ha iniziato a spingere seriamente su YouTube, Discover, Maps e inglobare anche tutti gli altri social si è iniziato a vedere.Ora con l'AI è un casino. Il più grande sconvolgimento di Internet.E questo sconvolgimento poteva non essere all'altezza dell'essenza stessa della Rete? Sperimentare.Oggi in tutti i progetti ci vorrebbe una quota di Ricerca e Sviluppo.Solo le aziende più coraggiose stanno investendo in questo e sapete cosa? Saranno loro a essere le prime a capire e agire. Perché sperimentano.3. Il futuroLa paura più grande riguarda il futuro. Abbiamo così tanta paura di qualsiasi cosa oggi, in qualsiasi materia, che anche ciò che funziona oggi lo guardiamo con diffidenza. Quindi la paura del futuro è diventata la paura del presente.Facciamo attenzione.Nessuno di noi sa come sarà il futuro. Io non ne ho idea.Quel dipende, che da anni ha contraddistinto Internet tutta, diventa non lo so.Attenzione però: non lo so, non significa ho paura. Non significa non ho più la terra sotto i piedi. Quella c'è ed è ben salda.Significa che le variabili in gioco sono diventate troppe e la velocità con le quali cambiano è troppo rapida.Nessuno è strutturato per riuscire a reagire a livello strategico ai cambiamenti che sono avvenuti ultimamente. Se mettete in fila le novità degli ultimi 12 mesi è veramente molto facile capire che ciò che strategicamente potevi fare 12 mesi fa è già vecchio oggi.Di sicuro le aziende Italiane non sono pronte, ma nemmeno tutto il mondo della consulenza. Ovviamente ci sono le eccezioni in tutto questo e riguardano casi singoli. Il singolo brand con la singola agenzia o freelance, dove il rapporto è forte da anni e ci si affianca a vicenda.Ma in linea generale, essere pronti a cambiare strategia così frequentemente non è qualcosa di immaginato prima, perché non c'era necessità. E inoltre, non è detto che sia la mossa vincente.Per questo motivo bisogna continuare a fare ciò che funziona, sistemare tutto, sperimentare.E poi investire nell'AI.In molti pensano che non c'è bisogno di fare troppi sforzi perché più gli LLMs evolveranno più sarà facile usare l'AI e ottenere quello che si vuole.Il problema è che se il nostro cervello non evolve alla stessa velocità dell'evoluzione degli LLMs non ce ne faremo niente in azienda.Negli ultimi 6 mesi i nostri servizi AI sono cambiati. Gli output di un qualsiasi servizio AI che abbiamo non è più lo stesso. I servizi di AI che offriamo sono aumentati in numero, ma sono tutti anche migliorati. E non solo perché cambiano LLMs, ma perché cambiano gli approcci, le possibilità, la profondità di ciò che vediamo.La notte che è uscito ChatGPT ho scritto una serie di tool che ancora oggi non esistono. E man mano che andiamo avanti ci sono miliardi di cose che vorrei fare e che non vedo in giro.Ve lo dico: nel futuro, la differenza, la farà la creatività. E il coraggio di fare ciò che nessuno fa.IL MERCATOQuindi rispondo alla domanda: E se la SEO morisse davvero?A volte non ci rendiamo conto davvero di dove siamo.Se la SEO dovesse realmente cadere, lo farà per ultima. Ci saranno migliaia di lampi prima. Il tuono sarà la pietra tombale su molte altre cose.Dovrebbero preoccuparsi molti altri settori.Io non vorrei essere in Booking. Faccio o non faccio un accordo con Google e con OpenAI? O forse nell'era agentica non è più necessario? La questione è che poi, come già successo, i grandi iniziano a prodursi le cose e ti tagliano fuori. Lo ha fatto Google con qualsiasi pagine gialle del mondo, lo ha fatto Amazon copiando i prodotti di consumo che funzionano di più.Ma anche questo sarà un mondo che se cadrà, cadrà dopo.Io lo sostengo dall'inizio: l'uso dell'AI farà perdere posti di lavoro. Lo so che lo storytelling è un altro, che non è l'AI che ti ruba il lavoro, ma una persona con l'AI e bla bla bla. Io lo dico da un po': è una cazzata questa frase.Ci sono siti dove non si entrerà più in futuro perché non ha senso.Ci sono servizi che saranno fatti interamente dell'AI, come il 99% delle traduzioni, il 95% del copy e via dicendo. Non lo dico perché mi fa piacere, non lo dico perché sarà migliore l'AI, ma perché alzare la qualità di un qualcosa sarà richiesto solo in modo specifico.Se hai un sito prettamente informativo e non sei riuscito ad abbracciare il mondo ispirazionale (tipo Discover o mondo Video), probabilmente senza nessun cambio, il sito chiuderà. Specialmente se il tuo modello di business non si è evoluto ed è rimasto quello di 10 anni fa.Lì la SEO morirà. Ma perché non ha senso fare SEO su un progetto morto. Non ha senso il modo di produrre informazioni e di monetizzarle. È stato commesso un errore strategico. Ha poco a che fare con la SEO che molto probabilmente avrà già consigliato di fare video o passare ad un altro modello di business.Quindi il mercato in cui ci troviamo è un mercato in movimento.Ma di tutti quei RIP PowerPoint avete mai visto PowerPoint morire?Di tutti QUESTA COSA HA APPENA RIVOLUZIONATO INTERNET, avete mai visto la rivoluzione?No.Perché ci sono cose veloci e cose lente. E ci sono cose che si integrano.L'AI è come una nuova aria. Finirà ovunque, dobbiamo imparare a respirarla bene e a non farci intossicare.E la SEO è qui per traghettare i progetti nel nuovo mondo.Se c'è una figura che può capire quello che sta succedendo e fornire insight strategici è proprio chi fa SEO.Ma ovviamente anche chi fa SEO deve evolvere ed abbracciare Internet tutta. LA PROFESSIONESEO, GEO, AIO. Boh..lasciate perdere.L'evoluzione non la vedremo dall'ambiente per il quale ottimizziamo.Le sigle non serviranno a niente. Se ci abbiamo provato negli anni scors
Warum messen wir – und was sagt das wirklich aus?In dieser Folge geht es um KPIs, Metriken und den gefährlichen Irrglauben, dass Messbarkeit automatisch zu besseren Entscheidungen führt. Wir sprechen darüber, wie Organisationen sich oft im Klein-Klein der Zahlen verlieren, statt das große Ganze im Blick zu behalten.Denn: Wer nur misst, was leicht zu messen ist, optimiert oft an der Realität vorbei – und riskiert schlechte Produkte, unzufriedene Nutzer oder langfristigen Schaden. Warum Messen allein nicht reicht, was Operationalisierung wirklich bedeutet und wie Daten zu wertvollen Signalen werden – wenn man sie richtig einordnet.Ein Plädoyer für kluge Entscheidungen jenseits der Zahlen und für Designprozesse, die sich nicht im KPI-Nebel verirren.Klare Sicht und gute Entscheidungen wünschen …Alex & Chrisvon https://wahnsinn.design Das ist Besser mit Design, ein Wahnsinn Design PodcastVielen Dank fürs Zuhören
Would your company thrive if you disappeared for six months—or would it crumble? In today's episode of SoTellUs Time, discover the exact frameworks top entrepreneurs use to build self-sustaining, sell-ready businesses that print freedom (and profit) on autopilot.
In dieser Folge ist Julian Kramer, Chief Experience Ambassador bei Adobe, erneut zu Gast – diesmal live im Studio in Hamburg. Julian gibt Einblicke in die Transformation von Adobe: vom Softwareboxen-Vertrieb hin zum digitalen Abo-Modell. Diese Veränderung stellte Adobe vor neue Herausforderungen – und führte zur Entwicklung eines Data-Driven Operating Models, das heute die Grundlage für kundenzentriertes, datenbasiertes Arbeiten im Unternehmen bildet. Weitere Themen im Gespräch: • Wie Adobe Kundenerlebnisse über den gesamten Lebenszyklus hinweg datenbasiert steuert • Warum einheitliche Metriken und Verantwortlichkeiten essenziell sind • Welche Rolle Testing, Lernen und Kultur im Operating Model spielen • Welche KPIs über den klassischen Vertrieb hinaus an Bedeutung gewinnen • Wie Adobe seit 2017 das Modell global verankert hat Ein spannender Blick hinter die Kulissen eines der innovativsten Tech-Unternehmen der Welt. Über Julian Kramer Julian Kramer ist Technology Evangelist bei Adobe. Nach Stationen bei Mercedes-Benz, Google und als einer der ersten YouTube-Produzenten in Europa, berät er heute Unternehmen an der Schnittstelle von Technologie, Kreativität und Strategie. Bei Adobe beschäftigt er sich mit der Zukunft des Marketings – insbesondere mit dem Einsatz von Künstlicher Intelligenz entlang der gesamten Customer Journey. Mehr noch zu Julian unter: www.linkedin.com/smart-links/AQHKJkdRbe0hqw Der Engage and Retain Podcast wird produziert von TLDR Studios.
Jon Jordan and Jenny Jordan talk through the week's news including:[0:20] Saga and Chrono Labs have launched AI agent platform KEX.[1:38] Delabs Games has announced it's using new genAI gamemaking platform Verse 8.[4:00] It's interesting to see the second wave of AI agents - all around doing onchain transactions.[5:40] Delabs has moved from PC games to midcore games on LINE and now to AI-generated games.[7:27] Verse 8 is developed by Planetarium and its CEO has become co-CEO at Delabs.[8:38] The games made with Verse 8 are multiplayer and with NFT item economies.[10:58] Sky Mavis and YGG are reworking their play-to-earn models, giving away less to extractors.[16:19] The issue with doing this is you drop your DAUW count, which is seen as a key KPI. [19:08] Fully onchain football game Soccerverse is about to launch Season 2.[27:56] Craft World is going live on Ronin mainnet on 29th July.[31:53] Is Pudgy Party - out later this summer - the next big web3 game?
VOV1 - Bộ Nội vụ đang lấy ý kiến về dự thảo Nghị định đánh giá, xếp loại chất lượng công chức. Theo đề xuất, sẽ đánh giá công chức bằng thang 100 điểm KPI. Ông Nguyễn Quang Huân, Ủy viên Ủy ban khoa học, công nghệ và môi trường của Quốc hội, đại biểu Quốc hội khoá XV sẽ cùng bàn luận chủ đề này.
When a life-threatening brain injury sidelined his five-year-old son, David Mulcahy discovered whether the playbook he'd written for O'Deer South Shore & Cape Cod (natural deer, tick & mosquito control) could truly run without him. Spoiler: it did—and the EOS-driven machine now powers 26 spray rigs, year-round revenue and a fast-growing spinoff called Ghost Scoopers. David joins the Blue-Collar Twins to share how franchise systems, profit-share incentives and relentless KPI tracking kept the wheels turning while his family focused on recovery—and why recurring-service operators should fix their P&Ls before they chase the next shiny tactic. You'll hear: Franchise Reality Check – leaving a multigenerational fuel-oil business to buy the second O'Deer franchise (2014).Door-Knock Data – hose-reel saturation vs. backpack mist blowers, and the all-natural edge in a regulation minefield.Stacking Seasons – adding deer control for winter cash flow and six-day scheduling that boosts capacity 16 %.People Math – commission plans that let top techs earn high-20s/hour, 50 % re-hire rates, and Slack-era training loops.Ghost Scoopers – turning a service-manager partnership into a profitable dog-waste brand (no franchise needed).Crisis Test – the 45-day hospital stretch that proved dashboards, one-page weeklies and empowered managers really work.Next Moves – $10 M infrastructure on a $5 M base, AI phone agents (“Charlie”), and job-description tightening before the leap. From PE Teachers to Pest Control Owners: The Julio Twins Share Their POTOMAC Experience https://youtu.be/HAx9noqsqTo https://www.linkedin.com/in/paulgiannamore www.potomaccompany.com https://bluecollartwins.com Produced by: www.verbell.ltd Timestamps (podcast.co-ready) 00:00 – Cold-open: subdural hematoma, emergency brain surgery & a leadership gut-check 00:58 – Show intro: twin hosts frame David's dual businesses (O'Deer + Ghost Scoopers) 02:56 – Leaving a family fuel-oil company after dad says “no ownership path” 04:53 – Why O'Deer's hose-and-reel model beats backpack mist blowers for drift & season length 07:00 – Buying full control of South Shore territory; early cash-flow stretch moves 11:00 – Systems vs. hope: falling in love with P&Ls and annual budgeting 13:30 – Six-day routes, 26 trucks, 24 techs: capacity math & burnout prevention 18:15 – Commission structure: base + production %, monthly stretch bonus, low respray requirements 24:20 – Quality-assurance ride-alongs & Slack video feedback loops 27:00 – Son Wyatt's accident (Jan 2023): 250 ml bleed, 45-day inpatient rehab 30:10 – General manager runs ops on one-page weekly reports; family splits hospital shifts 33:00 – Coaching & masterminds: why recurring-revenue founders must know unit economics first 36:40 – Launching Ghost Scoopers with GM Zach; positioning it as a training-ground equity play 41:00 – Insurance, cameras & the van-driver age dilemma 48:00 – AI agent “Charlie” starts reactivating lapsed customers via calls & SMS 50:00 – Wrap-up: present leadership, future $10 M vision, and living core values after crisis 52:00 – Outro & Private-Equity Masterclass CTA
The oil and gas industry is under increasing pressure to stop leaks of methane from their production operations. We read a lot about increasing regulations but in this episode we will talk to several experts about what the oil and gas industry is doing in response to the new laws. There is an interesting technology story here as well. Emerging technology from satellites, to planes and drones to sensors placed around a production facility are improving to help operators, inspectors and the local community, both identify and mitigate these leaks, sometimes called fugitive emissions. To find out what is going on and how well new inspection and facilities designs are working out, we will talk to Darcy Spady of Carbon Connect and get their field reports and thoughts about future operations. There is some good news in that emissions from large operators in North America and elsewhere are falling, not yet zero but a steady trend of less flares and emissions. But the job isn't done yet and our experts can give us a progress report on where the industry performance stands in a KPI they call methane intensity.References: Carbon Connect International https://www.carbonconnectinternational.com/Oil and Gas Climate Initiative https://www.ogci.com/carbon-intensity-target/
Customer lifetime value is a critical KPI, but with customer acquisition costs rapidly rising, what can brands do to successfully build long-term value for the business? Agility requires seeing past vanity metrics to the durable value hidden in customer relationships. When customer acquisition costs climb and privacy affects easy targeting, only nimble brands—those that align teams, data, and KPIs around lifetime value—stay ahead. All of this (and a few more things) are discussed in the recently-released Klaviyo B2C Report. To discuss it, I'd like to welcome Jamie Domenici, CMO at Klaviyo. About Jamie Domenici Jamie is Chief Marketing Officer at Klaviyo, the only CRM built for consumer brands. She has served as the Chief Marketing Officer since August 2023. With more than 20 years of experience in SaaS Marketing, Jamie has become a pioneer in SMB Marketing and a champion for small businesses. Prior to Klaviyo, Jamie served as the CMO of GoTo, a provider of SaaS and cloud- based remote work tools for collaboration and IT management, and before that, she held various marketing leadership positions at Salesforce for over ten years. Jamie holds a B.A. in International Relations from California State University, Chico. Jamie lives in the San Francisco Bay Area with her husband and two daughters. Jamie Domenici on LinkedIn: https://www.linkedin.com/in/jdomenici/ Resources Klaviyo: https://www.klaviyo.com https://www.klaviyo.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brandsDon't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150" Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
As a high-performing CEO or founder, you track revenue, churn, and margins — but are you tracking your health with the same precision? In this episode, Julian breaks down 11 biological KPIs every elite leader should monitor to multiply energy, focus, longevity, and impact. If you're building a billion-dollar business, your health is your billion-dollar asset. And today, you'll learn how to manage it that way.— Episode Chapter Big Ideas (timing may not be exact) —0:00 – Intro: Your health is your most valuable asset2:05 – Why leaders overlook their biology4:20 – KPI #1: VO₂ Max = Your Energy Output Capacity6:17 – KPI #2: HRV (Profit Margin of Resilience)8:01 – KPI #3: Blood Glucose & Metabolic Liquidity10:00 – KPI #4: Inflammation = Biological Churn Rate11:50 – KPI #5: Recovery Efficiency = Customer Acquisition Cost13:20 – KPI #6: Circadian Rhythm & Operational Efficiency14:55 – KPI #7: Mood & Mental Performance (Your Net Promoter Score)16:30 – KPI #8: Biological Age = Your Health Net Worth18:15 – KPI #9: Forecasting with Advanced Health Testing19:30 – KPI #10: Health Panels = Your Board Reports21:00 – KPI #11: Relationships & Longevity (Your Emotional Infrastructure)22:40 – 3 Common Blind Spots for High-Achieving Leaders24:30 – How to implement this without overwhelm25:00 – Final thoughts & your next steps— Key Quotes — "Optimal health is the ultimate leverage instrument. It's your infrastructure for every decision you make.”"Most CEOs don't crash because they're lazy — they crash because they're unmeasured.”"You track churn and revenue…why not inflammation and VO₂ Max?”— Connect with Julian and Executive Health —LinkedIn — https://www.linkedin.com/in/julianhayesii/Ready to take your health, leadership, and performance to the next level? Book a complimentary private executive health diagnostic call with Julian Hayes II. Link below. https://calendly.com/julian-exechealth/chemistryWebsite — https://www.executivehealth.io/***DISCLAIMER: The information shared is not meant to treat or diagnose any condition. This is for educational, informational, and entertainment purposes. The content here is not intended to replace your relationship with your doctor and/or medical practitioner.
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In this episode of Dental Marketing GOAT, host Gary Bird dives into one of the biggest growth killers in dentistry: not holding your team accountable to clear KPIs and repeatable processes. Learn why most dental practices think they convert well over the phone—but the data tells a different story. Gary breaks down the systems, scripting, and leadership skills dentists need to actually grow their practice and stop self-sabotaging. If you're missing calls, struggling with front desk conversions, or avoiding tough team conversations, this episode is for you. Discover actionable dental marketing strategies and proven practice growth frameworks that drive real ROI. Comment below for access to the free dental KPI training Gary mentions.Connect with our Host, Gary Bird, Here ⤵️SMC: https://smcnational.com/Personal: https://thegarybird.com
SUMMARY: In this episode,Terryn and Aaron dive into the critical topic of metrically measuring your team's performance using Key Performance Indicators (KPIs), a cornerstone of the Entrepreneurial Operating System (EOS). They explore how to create meaningful KPIs that align with job descriptions, org charts, and business goals to drive accountability and success. This episode includes practical steps for building KPIs, starting with clear job descriptions that outline measurable outcomes. Terryn shares insights on using tools like the Gap Analyzer to inventory team responsibilities and identify gaps or overlaps, ensuring every role has 3-5 core duties tied to trackable metrics. They emphasize the importance of integrating KPIs into quarterly evaluations (like EOS's 5-5-5 framework) and scorecards to maintain clarity and focus.They also tackle common pitfalls, such as visionary leaders chasing KPIs without a clear purpose or overloading scorecards with too many metrics. From leadership-level scorecards tracking financials, sales, and customer support metrics to department-level KPIs, the hosts highlight the need for simplicity and relevance. Tune in for actionable strategies to implement KPIs effectively, avoid “chasing the same hamster around the wheel,” and commit to an operating system that transforms your business. Visit gapanalyzer.com for tools mentioned in the episode, and join us next week for more operations expertise! Minute by Minute: 0:00 Introduction 2:29 Starting with job descriptions 5:40 Are you gonna keep it on a scorecard? 8:56 What are the key factors behind KPIs? 13:16 What KPI's should end up on a score card 20:55 Bonuses tied to completing rocks
#263 Marketing Strategy | Dave is joined by Jason Lyman, CMO at Customer.io, a customer engagement platform used by over 7,500 companies. Jason has led marketing at Dropbox, BetterCloud, and now heads a 30-person team driving growth across both PLG and sales-led motions.Dave and Jason cover:How to structure a B2B marketing org for scale, alignment, and channel ownershipWhy events are their #1 channel and how creative formats drive real pipelineThe KPI + OKR system they use to prioritize work and measure marketing's impactYou'll walk away with a clearer understanding of how to design your team, focus your strategy, and invest in channels that actually drive results.Timestamps(00:00) - – Intro (02:34) - – What Customer.io does and who they serve (03:34) - – Growth story: from bootstrapped to private equity-backed (05:34) - – Team size and breakdown of the 30-person marketing org (07:34) - – Balancing PLG and sales-led within one team (09:34) - – How the org is structured: focus teams vs. centers of excellence (11:34) - – Aligning team goals to sales motions and funnel stages (13:34) - – How Customer.io prioritizes internal marketing requests (15:34) - – Avoiding the “who bangs the table loudest” trap (16:34) - – Cross-functional alignment with sales and product (18:34) - – KPI vs. OKR: how Customer.io uses both (22:50) - – Examples of key KPIs for the business (24:50) - – How OKRs cascade across the org (26:50) - – Why structured goal setting leads to better marketing impact (28:50) - – What channels are working: events are back (29:50) - – Examples of creative event formats that build community (31:50) - – Building pipeline without pitching at events (33:50) - – How Customer.io defines and tracks long-term influence (36:50) - – The decline of SEO and rise of AI-influenced buying (38:50) - – Why positioning is more important than ever (40:50) - – Product and marketing alignment in a modern org (42:50) - – Selling both the product and the roadmap (43:50) - – Jason's one wish for marketers: better customer data (45:50) - – Personalization, adaptability, and breaking through the noise (46:50) - – Closing thoughts Send guest pitches and ideas to hi@exitfive.comJoin the Exit Five Newsletter here: https://www.exitfive.com/newsletterCheck out the Exit Five job board: https://jobs.exitfive.com/Become an Exit Five member: https://community.exitfive.com/checkout/exit-five-membership***Today's episode is brought to you by Zuddl.We're halfway through 2025, and one thing's clear: events continue to be one of the highest performing marketing channels. Niche meetups, conferences, curated dinners, networking - you name it. Everyone's leaning in.Events are a core part of our playbook this year at Exit Five. So far, we've hosted two virtual sessions each month, one large virtual event, one in-person meetup, and we're deep in the weeds planning our Drive conference coming back to Vermont this September.Zuddl helps us run a smarter event strategy - from driving registrations, managing invites, automating comms, reminders, analytics, tracking. Their Salesforce integration also makes it simple to report on pipeline and revenue from events without pulling in ops.On top of that, the differentiator with Zuddl is how their team is insanely good at supporting us. They always go above and beyond for us - and that's how we've been able to keep the momentum going with 12+ events already this year, with plenty more to come.If events are part of your marketing strategy, you need to look at Zuddl to see how companies like Zillow, CrowdStrike, and Iterable are using the top event platform for Business events in 2025. Head over to zuddl.com/exitfive to learn more.
Most accountants and bookkeepers still deliver what SMEs have come to expect: an annual set of accounts and a tax return. But what if that's no longer enough? In this powerful episode, Peter Towers, founder of ESS BIZTOOLS, challenges the profession to step up and become the trusted strategic advisor every SME desperately needs. From real-time financial insights to weekly performance reviews, Peter reveals how you can help clients make better decisions – faster – using tools like KPI dashboards, business health checks, cash flow forecasting, and the 52-Week Business Enhancement System. Discover how to: ✅ Build retainer-based, Virtual CFO services ✅ Set up weekly and monthly reporting rhythms that drive accountability ✅ Use business evaluations, checklists, and survival strategies to lift SME performance ✅ Add real value beyond compliance – before AI and automation redefine your role If you're ready to stop reporting history and start shaping the future for your clients, this episode is your roadmap. You can also access our podcast on: Amazon Music Apple Podcasts Audible Spotify YouTube
In this episode of the Jake & Gino How-To series, Gino Barbaro dives deep into the critical difference between growth and scaling—and why understanding this difference can make or break your multifamily investing journey.Discover:How "Profit Per Unit" (PPU) became a more valuable KPI than total doors Why revenue is vanity, profit margin is sanity, and cash is king What tools and systems (like EOS and Scaling Up) helped streamline operations The cadence of accountability: daily huddles, weekly L10s, quarterly priorities Why understanding your values is essential to scaling with purpose Whether you're managing 10 units or aiming for 1,000+, this episode delivers tangible strategies, inspiring stories, and actionable advice to grow smarter — not just bigger.Want to learn more about implementing these systems? Visit https://www.wheelbarrowprofits.com or email Gino directly at gino@jakeandgino.com for a FREE copy of their book or the Cadence of Accountability Doc. We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)
In this episode we dive into schedule architecture.The ChallengeYour new project is drowning in Primavera files, ad-hoc Power BI dashboards, and a jungle of activity codes no one can explain. Chaos thrives, reports crawl, and leadership wants answers yesterday. On this episode of Beyond Deadlines, co-hosts Micah Piippo and Greg Lawton ask a simple question: How do we fix the architecture behind our schedules? Their mission, turn disorder into a streamlined system any scheduling team can run.Continue LearningCheck out our new book The Critical Path Career: How to Advance in Construction Planning and SchedulingSubscribe to the Beyond Deadlines Email NewsletterSubscribe to the Beyond Deadlines Linkedin NewsletterCheck Out Our YouTube Channel.ConnectFollow Micah, Greg, and Beyond Deadlines on LinkedIn.Beyond DeadlineIt's time to raise your career to new heights with Beyond Deadlines, the ultimate destination for construction planners and schedulers. Our podcast is designed to be your go-to guide whether you're starting out in this dynamic field, transitioning from another sector, or you're a seasoned professional. Through our cutting-edge content, practical advice, and innovative tools, we help you succeed in today's fast-evolving construction planning and scheduling landscape without relying on expensive certifications and traditional educational paths. Join us on Beyond Deadlines, where we empower you to shape the future of construction planning and scheduling, making it more efficient, effective, and accessible than ever before.About MicahMicah, the CEO of Movar US is an Intel and Google alumnus, champions next-gen planning and scheduling at both tech giants. Co-founder of Google's Computer Vision in Construction Team, he's saved projects millions via tech advancements. He writes two construction planning and scheduling newsletters and mentors the next generation of construction planners. He holds a Master of Science in Project Management, Saint Mary's University of Minnesota.About GregGreg, an Astrophysicist turned project guru, managed £100M+ defense programs at BAE Systems (UK) and advised on international strategy. Now CEO at Nodes and Links, he's revolutionizing projects with pioneering AI Project Controls in Construction. Experience groundbreaking strategies with Greg's expertise.Topics We Coverchange management, communication, construction planning, construction, construction scheduling, creating teams, critical path method, cpm, culture, KPI, microsoft project, milestone tracking, oracle, p6, project planning, planning, planning engineer, pmp, portfolio management, predictability, presenting, primavera p6, project acceleration, project budgeting, project controls, project management, project planning, program management, resource allocation, risk management, schedule acceleration, scheduling, scope management, task sequencing, construction, construction reporting, prefabrication, preconstruction, modular construction, modularization, automation, Power BI, dashboard, metrics, process improvement, reporting, schedule consultancy, planning consultancy, material management
Some of the best campaigns don't come from massive budgets or high-gloss production. They come from leaning into what feels real. Currys' Gen Z ads are a perfect example: low-fi, deadpan, and unexpectedly brilliant.In this episode, we're unpacking what made this retail campaign a breakout success with the help of our special guest David Hooker, Director of Brand at Printful and Printify.Together, they explore what B2B marketers can learn from embracing scrappy creativity, building brand affinity over awareness, and trusting that great content doesn't need to sell a product—it just needs to make people care.About our guest, David HookerDavid Hooker is the Director of Brand at Printify and Printful. He's an experienced Creative Director and Brand Manager. Built the Prezi Evangelism and Creative Services teams. Seasoned speaker, including TED-X Talk (see below). David built the Brand and PR function at TravelPerk, securing coverage in Wired, TechCrunch, Sky News, Al Jazeera, Financial Times, Business Insider, Handelsblatt, Süddeutsche Zeitung, and the BBC. He's currently helping empower entrepreneurs at Printify and Printful. What B2B Companies Can Learn From Currys' Gen Z ads:You don't need a big budget to make standout content. Some of the most impactful marketing doesn't come from a fancy studio—it comes from a phone camera, an employee, and a smart idea. David says, “You don't have to spend thousands and thousands of dollars to make really good, great content that works.” Don't wait for budget approvals. Focus on originality and execution.B2B still means you're selling to people. Behind every buying committee is a group of humans—ones who laugh, scroll, and crave connection just like everyone else. David says, “You are B2B, but that B is a population of people… you can create great quality content that brightens up people's day, that generates awareness and an affinity for your brand.” Lead with humanity, not just logic.Ignore the naysayers—go make something people love. Not every campaign needs to hit every KPI to be worth doing. Sometimes the boldest ideas face the most resistance—and deliver the most impact. David says, “I'm sure there was someone in the meeting room… who went, ‘How are they gonna know where our stores are?' But the naysayer was wrong. If you make really great quality content that people connect with, enjoy—it's going to do good things for your marketing.” Make the thing. Publish the thing. Let the audience prove it out.Quote*“ You don't have to spend thousands and thousands of dollars to make really great content that works. Investing in the content and the quality of the content always pays off… Your B2B, but that B is a population of people, right? You've got an ecosystem of decision makers, but they're all human beings at least for the moment…You can create great quality content that brightens up people's day, that generates awareness and an affinity for your brand, without spending a lot if you focus on the content itself.”Time Stamps[00:55] Meet David Hooker, Director of Brand at Printify and Printful[01:08] Why Currys' Gen Z ads?[02:35] The Origin Story of Printful and Printify[09:32] The Power of Merch[13:38] The Demand for Personalization[24:11] Understanding the Currys' Gen Z Ad Campaign[33:11] B2B Marketing Lessons from the Gen Z Currys' Ads[40:41] Authenticity in Advertising[52:21] Advice for Brand Leaders[54:26] Importance of Visual LiteracyLinksConnect with David on LinkedInLearn more about PrintifyLearn more about PrintfulAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.
In this episode, Spencer pulls back the curtain on his recent experience pitching investors for his commercial cleaning roll-up. You'll hear the toughest questions he faced — like what KPI could destroy the business, how culture gets measured, and who's really making the calls in a growing portfolio of companies. Whether you're raising capital or just growing your business here in Idaho, this episode is packed with lessons on preparation, pressure, and turning vision into action.
In this episode, we sit down with Alexia Jones, Managing Director of U.S. Immigration Law Counsel, and Jean Evans, her fractional CFO from ProCFO Partners. Together, they share the story of how a growing legal practice became a more strategically led business with stronger systems, better financial discipline, and a clearer leadership structure.Alexia reflects on the early days of the engagement, when growth was moving quickly and the firm needed better clarity and structure. With Jean's guidance, they implemented budgeting practices, built operational dashboards, and introduced KPI tracking that aligned every leader to shared goals. The changes improved planning, supported better decision-making, and helped the business scale with more confidence.This is the story of a leader gaining command of a fast-moving business, with the right CFO partner helping to make it happen.Create The Next is delivered to you from ProCFO Partners. Every week, we explore strategies and ideas for financial management and growth to help today's businesses put their financial picture in context. ProCFO Partners are expert financial officers networked across industries, verticals, specializations and situations. Fulfilling the role of a part-time CFO with all-time commitment, ProCFO Partners utilizes the innovative and exclusive FGC Financial Flywheel as a framework that creates momentum to drive your financial functions for sustainable success. Visit procfopartners.com to explore how we can implement a systematic and scalable financial system to help you achieve your goal.
In this milestone 50th episode of ClearTalk, we dive into the financial skills that integrators need to succeed and plan for future growth. Featuring Sam Neuenschwander, Director of Delivery at Parallel Technologies, Inc., and Mark Fenner, CEO and founder of Rise Performance Group, we explore how effective financial tracking, KPI development, and leadership strategies can elevate performance across organizations. Sam shares how Parallel Technologies integrates financial goals with daily operations, while Mark highlights the leadership mindset needed to drive team accountability and a culture of success. Don't miss this insightful conversation about creating financial clarity, setting realistic goals, and building a high-performance culture in the integration industry.
《槓桿不賭命》是一檔來自美股投資者的真實紀錄,我是主持人何星,我會與你分享如何聰明的使用槓桿放大指數投資的複利威力。一起在房價超高薪水超低的時代,提高金融邏輯與認知,換取更多選擇的自由。 https://fstry.pse.is/7tggyv —— 以上為 Firstory Podcast 廣告 —— 加入免費會員,更新資訊不漏接: https://open.firstory.me/join/clh1qknlp0h0s01w286nq3i04 小額贊助支持本節目: https://open.firstory.me/user/clh1qknlp0h0s01w286nq3i04 留言告訴我你對這一集的想法: https://open.firstory.me/user/clh1qknlp0h0s01w286nq3i04/comments 歡迎您用一杯咖啡支持我持續創作 : https://pay.soundon.fm/podcasts/a11a2120-4bc4-4fb2-813b-135bd96e5868 六個月的線上陪伴計畫報名表: (2025.07 第二階段開始) https://reurl.cc/7KzaRb 「布姐的交誼廳。陪你聊人生聊職場」Line 社群 https://reurl.cc/36NWEL(密碼:love) 本集重點:從財會轉職HR的轉折點:因為制度不公平、獎勵與努力脫鉤,Mira決定「從制度下手」轉向人資,渴望帶來職場正義。HR養成三階段歷程:招募基礎 → 新創HR制度建構者 → 跨國專案制度設計者,打下顧問實戰基礎。績效制度是驅動行為的關鍵:人不怕拿少,怕的是「拿得不公平」。沒有明確獎酬制度,就無法激發行為轉變。績效管理設計的藝術與科學:不同部門(業務/後勤)須有不同評估邏輯,不能套公式。績效KPI設計範例:用停車比喻績效指標:不只要車停進格子,還要考慮完整性與後續影響,強調「行為結果」的差異化評估。顧問切入的第一步是財務診斷:不是談文化或人,而是從預算、結構、產品毛利等財務面切入。5–10年企業的迷惘:沒定崗定責、無目標感:常常是「因人設職」,沒有建立清楚的職責與績效導向。二代接班企業的盲點:混淆工作量與成果:常用傳統「勤勞」思維看待績效,無法掌握結果導向的邏輯。績效制度落地是跨部門大工程:需要HR、財務、IT、業務、甚至法務共同參與才能設計出可實行的制度。轉職自由工作者的關鍵時機:斜槓收入逼近正職、個性偏好掌控感,加上人生階段需求,讓Mira選擇全職做顧問講師。 來賓 Miriam IG:(不只是人資) https://www.instagram.com/notonlyhr/ "你是不是也有這種感覺: 錢給少了員工不幹,錢給多了公司不賺? 獎金發了,效果卻沒了? 問題不在錢,而是「錢分對了沒」。 如果你也希望: 拉高整體人效,不再靠加班硬撐 留住關鍵人才,而不是流失核心幹部 讓公司制度成為文化,而不是靠人情管理 那麼你應該來聽聽這場「績效管理解方」說明會。
What if joy became the most important metric when we organised events? Or, to put it another way, why are so many events uninspiring and not very joyful?Episode SummaryOn this episode, I'm joined by event strategist, educator, and author Tahira Endean to explore a provocative question: what if we measured events not just by financial metrics, but by the joy they deliver?Drawing from her new book Our KPI is Joy: How Live Events Catalyze Happiness, Productivity and Trust, Tahira shares deep insights from decades of experience curating and designing events at scale, including her work with IMEX, one of the largest global gatherings in the meetings and events industry. We discuss why so many events feel soul-crushingly mediocre and how that reflects a fundamental misunderstanding of what people really need when they come together. Tahira challenges the industry's obsession with surface-level logistics and proposes a reorientation around human experience.She unpacks everything from the science of connection and discomfort to the power of design, food, space, and unexpected joy to foster trust and productivity. Whether you're an event professional, a business leader, or simply someone who's sat through one too many lifeless conferences, this conversation will challenge how you think about convening people. We discuss beanbags, sound baths, shrimp, secret handshakes, and how small design decisions can profoundly impact how people feel, learn, and connect. And that's what makes joy — not an emoji or indulgence — but a powerful performance indicator.Guest Bio: Tahira EndeanTahira is an experienced event strategist, educator, and co-founder of Strategy Table. She serves as Head of Programme for IMEX, where she curates content for two of the world's largest MICE (Meetings, Incentives, Conventions, and Exhibitions) industry gatherings in Frankfurt and Las Vegas. With over three decades in the events industry, Tahira has developed a reputation for her forward-thinking approach to event design and human-centric experiences. She teaches event strategy and design, is a passionate advocate for experiential innovation, and brings a behavioural lens to the way we bring people together. She believes in the power of micro-moments, psychological safety, and events as catalysts for human connection and organisational trust.AI-Generated Timestamp Summary0:00:02 - 0:14:48: Maximizing Event Joy for ProductivityThe episode kicks off with a discussion on how joy can be a key performance indicator (KPI) for events. Tahira Endeen, an experienced event strategist, talks about why many events end up being mediocre and how small design changes can significantly enhance the experience. The conversation highlights the importance of joy in fostering happiness, productivity, and trust during gatherings, challenging the traditional business mindset to value joy as much as other KPIs. 0:14:48 - 0:29:08: Designing Events for Human ConnectionThis segment delves into the principles of intentional event design. Tahira and the host explore how creating environments that balance comfort and stimulation can lead to more meaningful interactions and learning experiences. They discuss examples like the 11th International Conference on AIDS, where well-designed events led to groundbreaking innovations. The focus is on nurturing individual experiences over catering to the masses.0:29:08 - 0:37:32: Designing Thoughtful & Engaging EventsThe focus here is on fostering connections and joy in professional events through thoughtful design. Strategies like facilitating introductions by senior managers and organising diverse breakout sessions are explored. The segment underscores the importance of measuring engagement and joy, emphasizing a human-centered approach that considers attendees' needs and enhances productivity and satisfaction.0:37:32 - 0:49:24: Embracing Experimentation and FailureTahira shares insights on the value of experimentation and adaptability in event planning. Through a personal anecdote, she illustrates how innovative ideas, initially met with scepticism, can yield significant benefits. The conversation encourages making small changes, embracing failures as learning opportunities, and maintaining a proactive attitude to achieve unexpected successes. 0:49:24 - 1:01:30: Navigating Event Chaos for SuccessThe episode explores the beauty of embracing imperfections in event planning. Tahira and the host discuss how handling mistakes with grace and humour can add charm to events. They advocate for flexibility in event processes to enhance experiences for both speakers and attendees, maintaining the magic even amidst logistical challenges.LinksIMEX Events - https://imexevents.com/Strategy Table - https://strategytable.co/Our KPI is Joy Book - https://www.amazon.com/Our-KPI-Joy-Happiness-Productivity-ebook/dp/B0DXVX6XX8Tahira on LinkedIn - https://www.linkedin.com/in/tahira-endean-msc-citp-cmp-ced-918a868/?
From mortgaging his house for a used “bug truck” to commanding Ohio's slickest 10,000-sq-ft “Beehive” HQ, Jason Carpenter has turned Environmental Pest Management into the Midwest's apartment-pest juggernaut—servicing 1 million+ units with a patented data platform (“Pest Genius”) and a 3,000-page digital playbook that lets the business run while he's on the back nine. Sit in with the Blue-Collar Twins as Jason lays out: Door-Knock Origins → $350 K Contract – how a single 50-unit bed-bug job snowballed into a $300 K+ recurring deal and rewired his focus from homes to high-density housing.Pest Genius – the in-house software (and patent) that tracks every unit, photo, KPI and health-department audit across millions of square feet.EOS + Family Power – wife Karen (COO), son Brandon (VP) and daughter Kayla (content chief) running weekly scorecard L10s while Jason stays out of the office—unless he's eaten or played 18.Net over Vanity – why a Franco Giannamore valuation wake-up call pushed margins from “meh” to mission-critical and reset his eight-year, $20 M/20 % BHAG.Golf, Barter & Brand – converting country-club barters into 100+ clients and why density beats door-to-door for long-term wealth.Exit Options – succession plans, EBITDA realities and the number that makes walking off the course worth it. Stick around for Jason's candid take on therapy-backed leadership, mastermind ROI, and why every technician needs to read their P&L. Buzz EP 209 Jason Carpe… From PE Teachers to Pest-Control Owners: The Julio Twins' POTOMAC Experience https://youtu.be/HAx9noqsqTo https://www.linkedin.com/in/paulgiannamore www.potomaccompany.com https://bluecollartwins.com Produced by: www.verbell.ltd Timestamps (podcast.co-ready) 00:00 – Cold-open: Jason on the 3,000-page playbook & “letting the business run itself” 00:35 – Intro at the Beehive; Twins recap Jason's mortgage-and-a-truck origin story 02:00 – Westerville roots, single-mom hustle & senior-year couch-surfing with Chip 05:55 – Sales chops: from shoe store to car lot to bartending—and gambling pool halls 08:00 – Meet-cute with pest control: father-in-law's family firm, $50 K salary, first kids 11:00 – Basement startup (2003), door-knocking for residential accounts 12:45 – 2006 pivot: $40 K bed-bug job uncovers $300 K apartment contract 16:00 – Deciding to own the apartment niche; first million-door vision set 18:15 – Building Pest Genius—tracking every unit, photo & treatment across states 22:40 – Patent filed; integrations with PEStack & Outlook; “differentiator” explained 25:30 – Family dynamics: Karen (COO), Brandon (VP), Kayla (social) & twin grand-babies 28:45 – Therapist-mediated exec meetings; Jason allowed in office only after golf or lunch 30:10 – Chasing the PCT Top 100 & Ohio #1 goals; revenue vs. EBITDA reality check 33:00 – Franco's valuation shock → margin overhaul; net focus pays off 36:00 – Weekly exec L10 cadence; bonus plan ignites management team 38:30 – Golf-course barters to close clients; 220 rounds logged last season 40:00 – Roadmap: $20 M at 20 % by age 62, new HQ, platform density > door crews 42:50 – Advice to solo operators: “embrace small, learn, keep going” 45:00 – Potomac 100 mastermind tease & Puerto Rico invitation 46:30 – Outro & Private-Equity Masterclass CTA
☆現在下載中廣線上聽APP隨時收聽精彩節目還有經典好音樂! https://fstry.pse.is/7tghhj —— 以上為 Firstory Podcast 廣告 —— 加入免費會員,更新資訊不漏接: https://open.firstory.me/join/clh1qknlp0h0s01w286nq3i04 小額贊助支持本節目: https://open.firstory.me/user/clh1qknlp0h0s01w286nq3i04 留言告訴我你對這一集的想法: https://open.firstory.me/user/clh1qknlp0h0s01w286nq3i04/comments 歡迎您用一杯咖啡支持我持續創作 : https://pay.soundon.fm/podcasts/a11a2120-4bc4-4fb2-813b-135bd96e5868 六個月的線上陪伴計畫報名表: (2025.07 第二階段開始) https://reurl.cc/7KzaRb 「布姐的交誼廳。陪你聊人生聊職場」Line 社群 https://reurl.cc/36NWEL(密碼:love) 本集重點:瓦基開發「習慣陪跑APP」的動機來自大量讀者詢問如何養成閱讀與寫日記的習慣。APP設計獨特之處在於結合「陪跑感」:每日三分鐘短影音,提供具體指引與觀念。APP主題涵蓋閱讀、運動、早睡、冥想、情緒覺察等,從外在到內在都有。免費功能包含每日金句與延伸內容;付費VIP則可使用影音陪跑系列。瓦基自己也會回看APP內容,獲得提醒與反思,形成「自己陪自己」的循環。預計加入社群功能,未來可透過Disco等工具擴大互動與支持。他的規劃方式為1–2年期的生活願景設計,重視生活畫面感而非職涯KPI。跨年旅程中進行回顧與靈感蒐集,形成個人創作與專案規劃的高峰期。他認為「晚開始不代表來不及」,舉張忠謀、Elon媽媽等為例。推薦《用你的不平等優勢創業》,鼓勵大家找到個人獨特優勢,不跟風紅海市場。 《用你的不平等優勢創業》 https://www.books.com.tw/products/0010863298 來賓. 瓦基 Waki 瓦基,曾在台積電擔任主管,後來轉職成為專業說書人、作家、創業者。 經營閱讀前哨站部落格、 下一本讀什麼 Podcast / YouTube, 幫忙碌的現代人提煉好書精華, 透過閱讀提升思考、改善工作與生活、將知識轉化為行動。 https://readingoutpost.com/ https://www.facebook.com/ReadingOutpost
On this episode of the Scouting For Growth podcast, Sabine VdL talks to Gregor Gimmy, founder of 27pilots, a company dedicated to helping companies build and scale Venture Client units and allows them to benefit from startup innovations faster at large scale and significantly lower cost and risk than traditional corporate venturing methods. On this episode we will explore how this Venture Client model is shaping corporate innovation, the strategic benefits it offers, and how companies can adopt this game-changing approach to stay ahead in a competitive world. KEY TAKEAWAYS When I joined BMW in 2012 I was surprised to find out the small number of startups that it was leveraging to improve its technology landscape across its value chain. I told them that CVCs were investing in 2.8 startups per year. This is not nearly the number needed to solve all the technology challenges that we have, we need more like 100. My initial idea was not to invent a new model but to improve the current one. I was told that if they invested in 50 startups per year they would have around 250 startups in 5 years whose equity state we would have to manage, which is impossible. I concluded that VC isn't scalable, but it didn't solve the problem BMW had either, which was accessing, adopting, and transferring cutting edge technology fast because it's about investment not technology transfer. These are two totally different business processes. We needed to look for a new approach: becoming a Venture Client. Accelerators and CVCs are indirect models – like using a third party's battery technology in the cars you produce – you first make the investment and then do the adoption of the technology. The different in the Venture Client model is cutting out the middleman. If you want to be good at something you need a dedicated unit. If you do it part time it will only work partly. If you make it a department you can have more time you can dedicate to it, you can have a dedicated budget, you have a more solid KPI structure. BEST MOMENTS ‘More than getting into the world of Venture Client Modelling, I invented the world.' ‘A Venture Client is a company that adopts startup technologies through procurement and M&A.' ‘A corporate cannot compete against a good startup like Palantir or Oracle when they were startups.' ‘The Venture Client model will displace Corporate Venture Capital to become the standard of corporate venturing.' ABOUT THE GUEST As captain of the 27pilots endeavour, and the visionary behind the Venture Client model, Gregor GImmy focuses on advancing Venture Client knowledge and growing the global community through 27pilots' corporate clients and academic allies. Gregor is deeply engaged in researching, publishing, and lecturing on the Venture Client model through leading business schools and top business engagements. Gregor is also a frequent speaker at startup-relevant conferences such as Slush, Web Summit, 4YFN and DLD. ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
Special Guest: Heidi DeCoux Visit my website: cashflowy.ai Welcome back to The Profits Unleashed Podcast — the show where we empower coaches, consultants, and entrepreneurs to unlock next-level business growth through the power of podcasting and smart strategy. In today's episode, I had the absolute pleasure of sitting down with the brilliant Heidi DeCoux — serial entrepreneur, financial systems strategist, and founder of Cashflowy.ai. Known as The Optimizer, Heidi has helped tens of thousands of business owners streamline, scale, and systemize their operations — and she's now on a mission to put money (and time!) back in solopreneurs' pockets. Heidi shares her 24-year journey building and selling four successful businesses — three with profit margins over 50%, and one with a 7-figure exit. Now, she's turning that experience into a user-friendly, AI-powered financial tool designed exclusively for solopreneurs like us. What stood out to me is how Cashflowy.ai automates everything from bookkeeping to KPI tracking in under an hour a month. It's like having a 24/7 bookkeeper in your pocket, minus the confusion, delays, or massive fees. In just 15 minutes, you can link your accounts and get clarity on what's working in your business — and what's draining your resources. If you've been wearing too many hats or wondering why the money coming in doesn't match what you take home, this episode will open your eyes.
The costly lesson of mismanaged agency relationships can create quite the hit to your brand. Mike shares a raw account of how trusting an Amazon management agency without proper oversight created a perfect storm of inventory problems that coincided with tariff changes—a mistake that will have a significant cost.Drawing from both perspectives—Mike as a brand owner who experienced the setback firsthand, and Jon as an agency owner who helps brands navigate Amazon—this conversation delivers crucial insights for anyone considering outsourcing their Amazon operations. The hosts dissect where things went wrong, revealing that the fundamental issue wasn't necessarily the agency itself, but rather the brand's approach of "abdication instead of delegation."The episode introduces a powerful framework for evaluating agency performance: measuring inputs before outputs. During the first 2-3 months of an agency relationship, brands should focus on concrete actions being taken rather than final results. This means tracking whether promised campaign structures are being implemented, listing refreshes are being completed, and proper keyword segmentation is occurring. Only after this foundation is established should the focus shift to performance metrics.Beyond tactical advice, the conversation challenges conventional wisdom about KPI selection. Why focusing solely on ACOS or ROAS can be misleading, as these metrics can be easily manipulated. Instead, they advocate for broader measures like TACOS (Total Advertising Cost of Sale) and contribution margin metrics that better reflect true business performance. Discover practical guidance on agency vetting, including interviewing multiple candidates, meeting the actual account manager who'll handle your business, and setting realistic timeframes for evaluation.Whether you're considering hiring your first Amazon agency or looking to improve an existing partnership, this episode offers an invaluable perspective from those who've experienced both sides of the relationship. Avoid the costly mistakes that even experienced brands can make when navigating the complex world of Amazon management.
In today's episode, Dr. Killeen explores a common next step for many successful practices: expansion. Whether it's adding an associate, expanding hours, or opening a second location, the big question is—does growth align with your original vision? He breaks down how to use KPI data to guide smart decisions, avoid burnout, and plan for growth that fits your goals. If your schedule's packed and your team is stretched, this might be the episode that helps you decide what's next—and how to do it right. https://www.addisonkilleen.com/events/
The B-Word with Joanne Bolt. Real Life | Real Business | Real Success for Women in Real Estate
Wanna see what actually goes into planning a seven-figure quarter? I'm pulling back the curtain and walking you through how I'm building Q3, live and in real-time. From filling my mastermind to launching a brand new app, you're getting the exact steps, milestones, KPIs, and projections we're using in the business. Grab your pen, your favorite drink, and your CEO hat, because this is the plan that keeps revenue rolling and impact growing!TIMESTAMPS:00:00 - Why you're not responsible for the outcome—just the actions00:55 - How I mapped out Q3 using my CEO Dashboard03:00 - Mastermind strategy: Pricing, projections, and personalized invites07:00 - Launching my new app: Beta group details + newsletter power13:00 - Why low-ticket offers are magic for list growth and revenue17:50 - KPI mapping: turning goals into team action20:00 - Reframing your role: Stop stressing over signups, focus on execution22:06 - How this works for YOUR business (yes, even if you don't have an app!)RESOURCES:
In this episode of the Lights On Data Show, host George Firican discusses effective KPI management with veteran tech entrepreneur and product leader Lior Gerson, co-founder and CEO of Target Board. Lior shares his insights on overcoming common data challenges facing executives, the importance of a cohesive data strategy, and how Target Board simplifies KPI tracking and improves operational efficiency. Drawing from his experiences at Vroom, Placer.ai, and MySupermarket, Lior elaborates on how automation and AI can drastically reduce data friction and enhance decision-making processes for managers across various industries.
Brands rely on KPIs to know if they're on the right track — but what if the metrics you're using are actually leading you off course? In this episode, I break down the KPI mistake that could be costing you customers and killing your growth — especially if you're trying to reach a more diverse audience. As an inclusive marketing strategist, I've seen how traditional KPIs often fail to tell the full story. I'll share what most brands overlook, and how to reframe your metrics to make better, more inclusive decisions. Get the Inclusion & Marketing Newsletter - www.inclusionandmarketing.com/newsletter Ep. 146: How to use data to increase customer success for all - https://inclusionandmarketing.com/ep-146-how-to-use-data-to-increase-customer-success-for-all-with-deborah-pickett/
We just got back from a mind-blowing weekend with Dan Martell and Renée Warren that completely reset how Lori and I view leadership, accountability, and culture. In this episode, we dive into the standards we witnessed, from mandatory meal prep and radical KPI ownership to a team culture built on community and impact. Get ready to rethink what's possible in your life, relationships, and business! HIGHLIGHTS The leadership standard Dan's HQ inspired in us. Why Dan's team is required to meal prep. The accountability strategy we're now adopting. How this trip gave us the mirror we didn't know we needed. The fastest way to upgrade your life. RESOURCES Join the most supportive mastermind on the internet - the Mentor Collective Mastermind! Make More Sales in the next 90 days - GET THE BLUEPRINT HERE! Check out upcoming events + Masterminds: chrisharder.me Text DAILY to 310-421-0416 to get daily Money Mantras to boost your day. FOLLOW Chris: @chriswharder Lori: @loriharder Frello: @frello_app
We just got back from one of the most inspiring weekends of our lives. After spending a few days with Dan Martell and Renée Warren, we came back COMPLETELY reset. In this episode, Chris and I talk about the mindset shift we witnessed firsthand, with how Dan holds his team to the highest standards through non-negotiables like daily meal prep, full KPI ownership, and radical accountability. We share what it actually looks like to raise the bar in your daily life—at home, in your relationships, and in your business. Check out our Sponsors: Airbnb - Start making money by listing your home on Airbnb with an experiences Co-host, find a co-host at airbnb.com/host Northwest Registered Agent - Don't wait—protect your privacy, build your brand, and set up your business in just 10 clicks and 10 minutes! Visit https://northwestregisteredagent.com/earn today. Open Phone - Stop running your business from your personal phone. Get 20% off your first 6 months at openphone.com/earn Shopify - Try the ecommerce platform I trust for Glōci, Sign up for your $1/month trial period at Shopify.com/happy This Is Small Business podcast - listen on apple podcast (or your favorite podcast app.) BambooHR - Experience the software that makes HR easier for all of your employees. Try BambooHR for free at bamboohr.com/freedemo HIGHLIGHTS The leadership standard Dan's HQ inspired in us. Why Dan's team is required to meal prep. The accountability strategy we're now adopting. How this trip gave us the mirror we didn't know we needed. The fastest way to upgrade your life. RESOURCES Join the most supportive mastermind on the internet HERE! Check out our FREE 90-Day Business Blueprint HERE! Listen to my free SECRET PODCASTS SERIES - Operation: Rekindle This B*tch Get glōci HERE Use code: HAPPY at checkout for 25% off! FOLLOW Follow me: @loriharder Follow Chris: @chriswharder Follow glōci: @getgloci