Podcasts about kpi

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Best podcasts about kpi

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Latest podcast episodes about kpi

Jake and Gino Multifamily Investing Entrepreneurs
How To Scale a Multifamily Business | How To with Gino Barbaro

Jake and Gino Multifamily Investing Entrepreneurs

Play Episode Listen Later Jul 9, 2025 19:17


In this episode of the Jake & Gino How-To series, Gino Barbaro dives deep into the critical difference between growth and scaling—and why understanding this difference can make or break your multifamily investing journey.Discover:How "Profit Per Unit" (PPU) became a more valuable KPI than total doors Why revenue is vanity, profit margin is sanity, and cash is king What tools and systems (like EOS and Scaling Up) helped streamline operations The cadence of accountability: daily huddles, weekly L10s, quarterly priorities Why understanding your values is essential to scaling with purpose Whether you're managing 10 units or aiming for 1,000+, this episode delivers tangible strategies, inspiring stories, and actionable advice to grow smarter — not just bigger.Want to learn more about implementing these systems? Visit https://www.wheelbarrowprofits.com or email Gino directly at gino@jakeandgino.com for a FREE copy of their book or the Cadence of Accountability Doc. We're here to help create multifamily entrepreneurs... Here's how: Brand New? Start Here: https://jakeandgino.mykajabi.com/free-wheelbarrowprofits Want To Get Into Multifamily Real Estate Or Scale Your Current Portfolio Faster? Apply to join our PREMIER MULTIFAMILY INVESTING COMMUNITY & MENTORSHIP PROGRAM. (*Note: Our community is not for beginner investors)

Remarkable Marketing
Currys' Gen Z Ads: B2B Marketing Lessons on Going Viral Without a Big Budget with Director of Brand at Printful & Printify, David Hooker

Remarkable Marketing

Play Episode Listen Later Jul 8, 2025 57:56


Some of the best campaigns don't come from massive budgets or high-gloss production. They come from leaning into what feels real. Currys' Gen Z ads are a perfect example: low-fi, deadpan, and unexpectedly brilliant.In this episode, we're unpacking what made this retail campaign a breakout success with the help of our special guest David Hooker, Director of Brand at Printful and Printify.Together, they explore what B2B marketers can learn from embracing scrappy creativity, building brand affinity over awareness, and trusting that great content doesn't need to sell a product—it just needs to make people care.About our guest, David HookerDavid Hooker is the Director of Brand at Printify and Printful. He's an experienced Creative Director and Brand Manager. Built the Prezi Evangelism and Creative Services teams. Seasoned speaker, including TED-X Talk (see below). David built the Brand and PR function at TravelPerk, securing coverage in Wired, TechCrunch, Sky News, Al Jazeera, Financial Times, Business Insider, Handelsblatt, Süddeutsche Zeitung, and the BBC. He's currently helping empower entrepreneurs at Printify and Printful. What B2B Companies Can Learn From Currys' Gen Z ads:You don't need a big budget to make standout content. Some of the most impactful marketing doesn't come from a fancy studio—it comes from a phone camera, an employee, and a smart idea. David says, “You don't have to spend thousands and thousands of dollars to make really good, great content that works.” Don't wait for budget approvals. Focus on originality and execution.B2B still means you're selling to people. Behind every buying committee is a group of humans—ones who laugh, scroll, and crave connection just like everyone else. David says, “You are B2B, but that B is a population of people… you can create great quality content that brightens up people's day, that generates awareness and an affinity for your brand.” Lead with humanity, not just logic.Ignore the naysayers—go make something people love. Not every campaign needs to hit every KPI to be worth doing. Sometimes the boldest ideas face the most resistance—and deliver the most impact. David says, “I'm sure there was someone in the meeting room… who went, ‘How are they gonna know where our stores are?' But the naysayer was wrong. If you make really great quality content that people connect with, enjoy—it's going to do good things for your marketing.” Make the thing. Publish the thing. Let the audience prove it out.Quote*“ You don't have to spend thousands and thousands of dollars to make really great content that works. Investing in the content and the quality of the content always pays off… Your B2B, but that B is a population of people, right? You've got an ecosystem of decision makers, but they're all human beings at least for the moment…You can create great quality content that brightens up people's day, that generates awareness and an affinity for your brand, without spending a lot if you focus on the content itself.”Time Stamps[00:55] Meet David Hooker, Director of Brand at Printify and Printful[01:08] Why Currys' Gen Z ads?[02:35] The Origin Story of Printful and Printify[09:32] The Power of Merch[13:38] The Demand for Personalization[24:11] Understanding the Currys' Gen Z Ad Campaign[33:11] B2B Marketing Lessons from the Gen Z Currys' Ads[40:41] Authenticity in Advertising[52:21] Advice for Brand Leaders[54:26] Importance of Visual LiteracyLinksConnect with David on LinkedInLearn more about PrintifyLearn more about PrintfulAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.

Pocatello Business Podcast
What It's Really Like to Pitch Investors (And the Questions That Hit Hard) - Featuring Spencer Ward

Pocatello Business Podcast

Play Episode Listen Later Jul 8, 2025 12:50


In this episode, Spencer pulls back the curtain on his recent experience pitching investors for his commercial cleaning roll-up. You'll hear the toughest questions he faced — like what KPI could destroy the business, how culture gets measured, and who's really making the calls in a growing portfolio of companies. Whether you're raising capital or just growing your business here in Idaho, this episode is packed with lessons on preparation, pressure, and turning vision into action.

Create The Next From ProCFO Partners
In Practice and In Command: Client Story with US Immigration Law Counsel

Create The Next From ProCFO Partners

Play Episode Listen Later Jul 8, 2025 30:51


In this episode, we sit down with Alexia Jones, Managing Director of U.S. Immigration Law Counsel, and Jean Evans, her fractional CFO from ProCFO Partners. Together, they share the story of how a growing legal practice became a more strategically led business with stronger systems, better financial discipline, and a clearer leadership structure.Alexia reflects on the early days of the engagement, when growth was moving quickly and the firm needed better clarity and structure. With Jean's guidance, they implemented budgeting practices, built operational dashboards, and introduced KPI tracking that aligned every leader to shared goals. The changes improved planning, supported better decision-making, and helped the business scale with more confidence.This is the story of a leader gaining command of a fast-moving business, with the right CFO partner helping to make it happen.Create The Next is delivered to you from ProCFO Partners. Every week, we explore strategies and ideas for financial management and growth to help today's businesses put their financial picture in context. ProCFO Partners are expert financial officers networked across industries, verticals, specializations and situations. Fulfilling the role of a part-time CFO with all-time commitment, ProCFO Partners utilizes the innovative and exclusive FGC Financial Flywheel as a framework that creates momentum to drive your financial functions for sustainable success. Visit procfopartners.com to explore how we can implement a systematic and scalable financial system to help you achieve your goal.

布姐的沙發
EP322|做得好卻沒績效?二代接班最常犯哪些錯?績效制度怎麼設才公平又有效?feat.《不只是人資》Miriam

布姐的沙發

Play Episode Listen Later Jul 7, 2025 29:43


《槓桿不賭命》是一檔來自美股投資者的真實紀錄,我是主持人何星,我會與你分享如何聰明的使用槓桿放大指數投資的複利威力。一起在房價超高薪水超低的時代,提高金融邏輯與認知,換取更多選擇的自由。 https://fstry.pse.is/7tggyv —— 以上為 Firstory Podcast 廣告 —— 加入免費會員,更新資訊不漏接: https://open.firstory.me/join/clh1qknlp0h0s01w286nq3i04 小額贊助支持本節目: https://open.firstory.me/user/clh1qknlp0h0s01w286nq3i04 留言告訴我你對這一集的想法: https://open.firstory.me/user/clh1qknlp0h0s01w286nq3i04/comments 歡迎您用一杯咖啡支持我持續創作 : https://pay.soundon.fm/podcasts/a11a2120-4bc4-4fb2-813b-135bd96e5868 六個月的線上陪伴計畫報名表: (2025.07 第二階段開始) https://reurl.cc/7KzaRb 「布姐的交誼廳。陪你聊人生聊職場」Line 社群 https://reurl.cc/36NWEL(密碼:love) 本集重點:從財會轉職HR的轉折點:因為制度不公平、獎勵與努力脫鉤,Mira決定「從制度下手」轉向人資,渴望帶來職場正義。HR養成三階段歷程:招募基礎 → 新創HR制度建構者 → 跨國專案制度設計者,打下顧問實戰基礎。績效制度是驅動行為的關鍵:人不怕拿少,怕的是「拿得不公平」。沒有明確獎酬制度,就無法激發行為轉變。績效管理設計的藝術與科學:不同部門(業務/後勤)須有不同評估邏輯,不能套公式。績效KPI設計範例:用停車比喻績效指標:不只要車停進格子,還要考慮完整性與後續影響,強調「行為結果」的差異化評估。顧問切入的第一步是財務診斷:不是談文化或人,而是從預算、結構、產品毛利等財務面切入。5–10年企業的迷惘:沒定崗定責、無目標感:常常是「因人設職」,沒有建立清楚的職責與績效導向。二代接班企業的盲點:混淆工作量與成果:常用傳統「勤勞」思維看待績效,無法掌握結果導向的邏輯。績效制度落地是跨部門大工程:需要HR、財務、IT、業務、甚至法務共同參與才能設計出可實行的制度。轉職自由工作者的關鍵時機:斜槓收入逼近正職、個性偏好掌控感,加上人生階段需求,讓Mira選擇全職做顧問講師。 來賓 Miriam IG:(不只是人資) https://www.instagram.com/notonlyhr/ "你是不是也有這種感覺: 錢給少了員工不幹,錢給多了公司不賺? 獎金發了,效果卻沒了? 問題不在錢,而是「錢分對了沒」。 如果你也希望: 拉高整體人效,不再靠加班硬撐 留住關鍵人才,而不是流失核心幹部 讓公司制度成為文化,而不是靠人情管理 那麼你應該來聽聽這場「績效管理解方」說明會。

The Human Risk Podcast
Tahira Endean on Joy as a KPI (or why live events need to be more joyful)

The Human Risk Podcast

Play Episode Listen Later Jul 6, 2025 62:12


What if joy became the most important metric when we organised events? Or, to put it another way, why are so many events uninspiring and not very joyful?Episode SummaryOn this episode, I'm joined by event strategist, educator, and author Tahira Endean to explore a provocative question: what if we measured events not just by financial metrics, but by the joy they deliver?Drawing from her new book Our KPI is Joy: How Live Events Catalyze Happiness, Productivity and Trust, Tahira shares deep insights from decades of experience curating and designing events at scale, including her work with IMEX, one of the largest global gatherings in the meetings and events industry. We discuss why so many events feel soul-crushingly mediocre and how that reflects a fundamental misunderstanding of what people really need when they come together. Tahira challenges the industry's obsession with surface-level logistics and proposes a reorientation around human experience.She unpacks everything from the science of connection and discomfort to the power of design, food, space, and unexpected joy to foster trust and productivity. Whether you're an event professional, a business leader, or simply someone who's sat through one too many lifeless conferences, this conversation will challenge how you think about convening people. We discuss beanbags, sound baths, shrimp, secret handshakes, and how small design decisions can profoundly impact how people feel, learn, and connect. And that's what makes joy — not an emoji or indulgence — but a powerful performance indicator.Guest Bio: Tahira EndeanTahira is an experienced event strategist, educator, and co-founder of Strategy Table. She serves as Head of Programme for IMEX, where she curates content for two of the world's largest MICE (Meetings, Incentives, Conventions, and Exhibitions) industry gatherings in Frankfurt and Las Vegas. With over three decades in the events industry, Tahira has developed a reputation for her forward-thinking approach to event design and human-centric experiences. She teaches event strategy and design, is a passionate advocate for experiential innovation, and brings a behavioural lens to the way we bring people together. She believes in the power of micro-moments, psychological safety, and events as catalysts for human connection and organisational trust.AI-Generated Timestamp Summary0:00:02 - 0:14:48: Maximizing Event Joy for ProductivityThe episode kicks off with a discussion on how joy can be a key performance indicator (KPI) for events. Tahira Endeen, an experienced event strategist, talks about why many events end up being mediocre and how small design changes can significantly enhance the experience. The conversation highlights the importance of joy in fostering happiness, productivity, and trust during gatherings, challenging the traditional business mindset to value joy as much as other KPIs. 0:14:48 - 0:29:08: Designing Events for Human ConnectionThis segment delves into the principles of intentional event design. Tahira and the host explore how creating environments that balance comfort and stimulation can lead to more meaningful interactions and learning experiences. They discuss examples like the 11th International Conference on AIDS, where well-designed events led to groundbreaking innovations. The focus is on nurturing individual experiences over catering to the masses.0:29:08 - 0:37:32: Designing Thoughtful & Engaging EventsThe focus here is on fostering connections and joy in professional events through thoughtful design. Strategies like facilitating introductions by senior managers and organising diverse breakout sessions are explored. The segment underscores the importance of measuring engagement and joy, emphasizing a human-centered approach that considers attendees' needs and enhances productivity and satisfaction.0:37:32 - 0:49:24: Embracing Experimentation and FailureTahira shares insights on the value of experimentation and adaptability in event planning. Through a personal anecdote, she illustrates how innovative ideas, initially met with scepticism, can yield significant benefits. The conversation encourages making small changes, embracing failures as learning opportunities, and maintaining a proactive attitude to achieve unexpected successes. 0:49:24 - 1:01:30: Navigating Event Chaos for SuccessThe episode explores the beauty of embracing imperfections in event planning. Tahira and the host discuss how handling mistakes with grace and humour can add charm to events. They advocate for flexibility in event processes to enhance experiences for both speakers and attendees, maintaining the magic even amidst logistical challenges.LinksIMEX Events - https://imexevents.com/Strategy Table - https://strategytable.co/Our KPI is Joy Book - https://www.amazon.com/Our-KPI-Joy-Happiness-Productivity-ebook/dp/B0DXVX6XX8Tahira on LinkedIn - https://www.linkedin.com/in/tahira-endean-msc-citp-cmp-ced-918a868/?

The Boardroom Buzz Pest Control Podcast
The Beehive Blueprint: Jason Carpenter's 3,000-Page SOP, Million-Door Data Engine & Golf-Course Deal Flow

The Boardroom Buzz Pest Control Podcast

Play Episode Listen Later Jul 3, 2025 46:31


From mortgaging his house for a used “bug truck” to commanding Ohio's slickest 10,000-sq-ft “Beehive” HQ, Jason Carpenter has turned Environmental Pest Management into the Midwest's apartment-pest juggernaut—servicing 1 million+ units with a patented data platform (“Pest Genius”) and a 3,000-page digital playbook that lets the business run while he's on the back nine. Sit in with the Blue-Collar Twins as Jason lays out: Door-Knock Origins → $350 K Contract – how a single 50-unit bed-bug job snowballed into a $300 K+ recurring deal and rewired his focus from homes to high-density housing.Pest Genius – the in-house software (and patent) that tracks every unit, photo, KPI and health-department audit across millions of square feet.EOS + Family Power – wife Karen (COO), son Brandon (VP) and daughter Kayla (content chief) running weekly scorecard L10s while Jason stays out of the office—unless he's eaten or played 18.Net over Vanity – why a Franco Giannamore valuation wake-up call pushed margins from “meh” to mission-critical and reset his eight-year, $20 M/20 % BHAG.Golf, Barter & Brand – converting country-club barters into 100+ clients and why density beats door-to-door for long-term wealth.Exit Options – succession plans, EBITDA realities and the number that makes walking off the course worth it. Stick around for Jason's candid take on therapy-backed leadership, mastermind ROI, and why every technician needs to read their P&L. Buzz EP 209 Jason Carpe… From PE Teachers to Pest-Control Owners: The Julio Twins' POTOMAC Experience https://youtu.be/HAx9noqsqTo https://www.linkedin.com/in/paulgiannamore www.potomaccompany.com https://bluecollartwins.com Produced by: www.verbell.ltd Timestamps (podcast.co-ready) 00:00 – Cold-open: Jason on the 3,000-page playbook & “letting the business run itself” 00:35 – Intro at the Beehive; Twins recap Jason's mortgage-and-a-truck origin story 02:00 – Westerville roots, single-mom hustle & senior-year couch-surfing with Chip 05:55 – Sales chops: from shoe store to car lot to bartending—and gambling pool halls 08:00 – Meet-cute with pest control: father-in-law's family firm, $50 K salary, first kids 11:00 – Basement startup (2003), door-knocking for residential accounts 12:45 – 2006 pivot: $40 K bed-bug job uncovers $300 K apartment contract 16:00 – Deciding to own the apartment niche; first million-door vision set 18:15 – Building Pest Genius—tracking every unit, photo & treatment across states 22:40 – Patent filed; integrations with PEStack & Outlook; “differentiator” explained 25:30 – Family dynamics: Karen (COO), Brandon (VP), Kayla (social) & twin grand-babies 28:45 – Therapist-mediated exec meetings; Jason allowed in office only after golf or lunch 30:10 – Chasing the PCT Top 100 & Ohio #1 goals; revenue vs. EBITDA reality check 33:00 – Franco's valuation shock → margin overhaul; net focus pays off 36:00 – Weekly exec L10 cadence; bonus plan ignites management team 38:30 – Golf-course barters to close clients; 220 rounds logged last season 40:00 – Roadmap: $20 M at 20 % by age 62, new HQ, platform density > door crews 42:50 – Advice to solo operators: “embrace small, learn, keep going” 45:00 – Potomac 100 mastermind tease & Puerto Rico invitation 46:30 – Outro & Private-Equity Masterclass CTA

布姐的沙發
EP321|如果你願意開始,就不會太晚 - 每天三分鐘,讓轉型不再只是想想而已 feat.《下一本讀什麼》瓦基 Waki

布姐的沙發

Play Episode Listen Later Jul 3, 2025 21:03


☆現在下載中廣線上聽APP隨時收聽精彩節目還有經典好音樂! https://fstry.pse.is/7tghhj —— 以上為 Firstory Podcast 廣告 —— 加入免費會員,更新資訊不漏接: https://open.firstory.me/join/clh1qknlp0h0s01w286nq3i04 小額贊助支持本節目: https://open.firstory.me/user/clh1qknlp0h0s01w286nq3i04 留言告訴我你對這一集的想法: https://open.firstory.me/user/clh1qknlp0h0s01w286nq3i04/comments 歡迎您用一杯咖啡支持我持續創作 : https://pay.soundon.fm/podcasts/a11a2120-4bc4-4fb2-813b-135bd96e5868 六個月的線上陪伴計畫報名表: (2025.07 第二階段開始) https://reurl.cc/7KzaRb 「布姐的交誼廳。陪你聊人生聊職場」Line 社群 https://reurl.cc/36NWEL(密碼:love) 本集重點:瓦基開發「習慣陪跑APP」的動機來自大量讀者詢問如何養成閱讀與寫日記的習慣。APP設計獨特之處在於結合「陪跑感」:每日三分鐘短影音,提供具體指引與觀念。APP主題涵蓋閱讀、運動、早睡、冥想、情緒覺察等,從外在到內在都有。免費功能包含每日金句與延伸內容;付費VIP則可使用影音陪跑系列。瓦基自己也會回看APP內容,獲得提醒與反思,形成「自己陪自己」的循環。預計加入社群功能,未來可透過Disco等工具擴大互動與支持。他的規劃方式為1–2年期的生活願景設計,重視生活畫面感而非職涯KPI。跨年旅程中進行回顧與靈感蒐集,形成個人創作與專案規劃的高峰期。他認為「晚開始不代表來不及」,舉張忠謀、Elon媽媽等為例。推薦《用你的不平等優勢創業》,鼓勵大家找到個人獨特優勢,不跟風紅海市場。 《用你的不平等優勢創業》 https://www.books.com.tw/products/0010863298 來賓. 瓦基 Waki 瓦基,曾在台積電擔任主管,後來轉職成為專業說書人、作家、創業者。 經營閱讀前哨站部落格、 下一本讀什麼 Podcast / YouTube, 幫忙碌的現代人提煉好書精華, 透過閱讀提升思考、改善工作與生活、將知識轉化為行動。 https://readingoutpost.com/ https://www.facebook.com/ReadingOutpost

Scouting for Growth
Gregor Gimmy: Pioneer of the Venture Client Model

Scouting for Growth

Play Episode Listen Later Jul 2, 2025 70:07


On this episode of the Scouting For Growth podcast, Sabine VdL talks to Gregor Gimmy, founder of 27pilots, a company dedicated to helping companies build and scale Venture Client units and allows them to benefit from startup innovations faster at large scale and significantly lower cost and risk than traditional corporate venturing methods. On this episode we will explore how this Venture Client model is shaping corporate innovation, the strategic benefits it offers, and how companies can adopt this game-changing approach to stay ahead in a competitive world. KEY TAKEAWAYS When I joined BMW in 2012 I was surprised to find out the small number of startups that it was leveraging to improve its technology landscape across its value chain. I told them that CVCs were investing in 2.8 startups per year. This is not nearly the number needed to solve all the technology challenges that we have, we need more like 100. My initial idea was not to invent a new model but to improve the current one. I was told that if they invested in 50 startups per year they would have around 250 startups in 5 years whose equity state we would have to manage, which is impossible. I concluded that VC isn't scalable, but it didn't solve the problem BMW had either, which was accessing, adopting, and transferring cutting edge technology fast because it's about investment not technology transfer. These are two totally different business processes. We needed to look for a new approach: becoming a Venture Client. Accelerators and CVCs are indirect models – like using a third party's battery technology in the cars you produce – you first make the investment and then do the adoption of the technology. The different in the Venture Client model is cutting out the middleman. If you want to be good at something you need a dedicated unit. If you do it part time it will only work partly. If you make it a department you can have more time you can dedicate to it, you can have a dedicated budget, you have a more solid KPI structure. BEST MOMENTS ‘More than getting into the world of Venture Client Modelling, I invented the world.' ‘A Venture Client is a company that adopts startup technologies through procurement and M&A.' ‘A corporate cannot compete against a good startup like Palantir or Oracle when they were startups.' ‘The Venture Client model will displace Corporate Venture Capital to become the standard of corporate venturing.' ABOUT THE GUEST As captain of the 27pilots endeavour, and the visionary behind the Venture Client model, Gregor GImmy focuses on advancing Venture Client knowledge and growing the global community through 27pilots' corporate clients and academic allies. Gregor is deeply engaged in researching, publishing, and lecturing on the Venture Client model through leading business schools and top business engagements. Gregor is also a frequent speaker at startup-relevant conferences such as Slush, Web Summit, 4YFN and DLD. ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook  TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

The Podcast Profits Unleashed Podcast
Optimize to Scale: How Simplicity Creates Freedom and Profit

The Podcast Profits Unleashed Podcast

Play Episode Listen Later Jul 1, 2025 18:25


Special Guest: Heidi DeCoux Visit my website: cashflowy.ai   Welcome back to The Profits Unleashed Podcast — the show where we empower coaches, consultants, and entrepreneurs to unlock next-level business growth through the power of podcasting and smart strategy. In today's episode, I had the absolute pleasure of sitting down with the brilliant Heidi DeCoux — serial entrepreneur, financial systems strategist, and founder of Cashflowy.ai. Known as The Optimizer, Heidi has helped tens of thousands of business owners streamline, scale, and systemize their operations — and she's now on a mission to put money (and time!) back in solopreneurs' pockets. Heidi shares her 24-year journey building and selling four successful businesses — three with profit margins over 50%, and one with a 7-figure exit. Now, she's turning that experience into a user-friendly, AI-powered financial tool designed exclusively for solopreneurs like us. What stood out to me is how Cashflowy.ai automates everything from bookkeeping to KPI tracking in under an hour a month. It's like having a 24/7 bookkeeper in your pocket, minus the confusion, delays, or massive fees. In just 15 minutes, you can link your accounts and get clarity on what's working in your business — and what's draining your resources. If you've been wearing too many hats or wondering why the money coming in doesn't match what you take home, this episode will open your eyes.

Brand Fortress HQ: Amazon FBA Success Strategies
068: Tactics Tuesdays: Managing Agency Relationships

Brand Fortress HQ: Amazon FBA Success Strategies

Play Episode Listen Later Jul 1, 2025 48:17 Transcription Available


The costly lesson of mismanaged agency relationships can create quite the hit to your brand. Mike shares a raw account of how trusting an Amazon management agency without proper oversight created a perfect storm of inventory problems that coincided with tariff changes—a mistake that will have a significant cost.Drawing from both perspectives—Mike as a brand owner who experienced the setback firsthand, and Jon as an agency owner who helps brands navigate Amazon—this conversation delivers crucial insights for anyone considering outsourcing their Amazon operations. The hosts dissect where things went wrong, revealing that the fundamental issue wasn't necessarily the agency itself, but rather the brand's approach of "abdication instead of delegation."The episode introduces a powerful framework for evaluating agency performance: measuring inputs before outputs. During the first 2-3 months of an agency relationship, brands should focus on concrete actions being taken rather than final results. This means tracking whether promised campaign structures are being implemented, listing refreshes are being completed, and proper keyword segmentation is occurring. Only after this foundation is established should the focus shift to performance metrics.Beyond tactical advice, the conversation challenges conventional wisdom about KPI selection. Why focusing solely on ACOS or ROAS can be misleading, as these metrics can be easily manipulated. Instead, they advocate for broader measures like TACOS (Total Advertising Cost of Sale) and contribution margin metrics that better reflect true business performance. Discover practical guidance on agency vetting, including interviewing multiple candidates, meeting the actual account manager who'll handle your business, and setting realistic timeframes for evaluation.Whether you're considering hiring your first Amazon agency or looking to improve an existing partnership, this episode offers an invaluable perspective from those who've experienced both sides of the relationship. Avoid the costly mistakes that even experienced brands can make when navigating the complex world of Amazon management.

Daily Dental Podcast
618. Humming Along? Here's How to Know If It's Time to Grow

Daily Dental Podcast

Play Episode Listen Later Jul 1, 2025 3:56


In today's episode, Dr. Killeen explores a common next step for many successful practices: expansion. Whether it's adding an associate, expanding hours, or opening a second location, the big question is—does growth align with your original vision? He breaks down how to use KPI data to guide smart decisions, avoid burnout, and plan for growth that fits your goals. If your schedule's packed and your team is stretched, this might be the episode that helps you decide what's next—and how to do it right. https://www.addisonkilleen.com/events/

The Fit Father Podcast
The Hidden Tax of Poor Health

The Fit Father Podcast

Play Episode Listen Later Jun 30, 2025 8:32


Send us a textYou track your revenue. You track your hours. You track every single KPI that matters at work. But what about the KPIs that matter at home?This episode is an unfiltered audit of what your poor health is actually costing you: physically, mentally, emotionally, professionally. From your energy in 4PM meetings to the tension in your marriage... these aren't random symptoms. They're a slow bleed that's robbing you of the life you built.If you're tired of pretending it's just stress... or “just a busy season,” this episode is your wake-up call. Because this isn't about six-packs or supplements. It's about clarity. Leadership. Presence. And what happens when you finally stop managing chaos and start engineering calm.DM me “DESIGN” on Instagram if you're done guessing. Let's build the system that holds up when everything else doesn't.If this episode hit home, make sure you're subscribed. This is Fitness by Design, the podcast for high-performing men ready to stop winging it and start leading with their body. For more stories, strategies, and hard truths: Follow me on Instagram – @spencerhgallo Connect with me on LinkedIn – Spencer Gallo Or shoot me a text, I read every single one. Let's keep building your edge, one episode at a time.

Marketing B2B
Guide : construis un podcast B2B pour accélérer la notoriété et l'acquisition client - Eric Seclet Co-fondateur @Spicy Lemon I Stratégie de contenu B2B multi-formats

Marketing B2B

Play Episode Listen Later Jun 27, 2025 37:44


Invité : Eric Seclet Co-fondateur @Spicy Lemon I Stratégie de contenu B2B multi-formatsDans cet épisode, je m'entretiens avec Eric Seclet, co-fondateur de l'agence Spicy Lemon. Nous explorons l'importance du podcasting dans le marketing B2B, sa pertinence en tant que canal marketing et la possibilité d'y entrer pour de nouveaux acteurs. Eric souligne la capacité du podcast à établir des liens profonds avec l'audience et partage des KPI les plus pertinents (les plus contre intuitifs)  pour les CMO et leur marque. Nous discutons de l'importance de la stratégie de contenu, des formats de podcast efficaces et des meilleures pratiques pour attirer des invités. Enfin, Eric évoque le retour sur investissement du podcasting, en insistant sur l'évaluation des résultats selon les objectifs spécifiques de chaque entreprise. Cet épisode offre des conseils précieux pour les professionnels du marketing B2B.Au menu de cette conversation entre Eric et Mony :0:14 Introduction au podcast B2B1:03 Lancement du podcast, est-ce trop tard ?4:27 Convaincre le top management9:24 Autres bénéfices du podcast13:57 Construire son émission de podcast17:04 Définir la ligne éditoriale26:34 Attirer les premiers invités28:22 Conseils d'organisation pour durer30:33 Mesurer le ROI du podcast34:25 Impact sur la notoriété36:07 Conclusion et ressources supplémentairesRéférences :LinkedIn d'Erichttps://www.linkedin.com/in/eric-seclet-copywriter-saas– ⚡ Connecte-toi à Mony⁠ ⁠⁠⁠⁠ici⁠⁠⁠⁠⁠.Je suis Mony Chhim et je suis freelance LinkedIn Ads pour entreprises B2B (45+ clients accélérés)

The B-Word with Joanne Bolt.   Real Life | Real Business | Real Success for Women in Real Estate

Wanna see what actually goes into planning a seven-figure quarter? I'm pulling back the curtain and walking you through how I'm building Q3, live and in real-time. From filling my mastermind to launching a brand new app, you're getting the exact steps, milestones, KPIs, and projections we're using in the business. Grab your pen, your favorite drink, and your CEO hat, because this is the plan that keeps revenue rolling and impact growing!TIMESTAMPS:00:00 - Why you're not responsible for the outcome—just the actions00:55 - How I mapped out Q3 using my CEO Dashboard03:00 - Mastermind strategy: Pricing, projections, and personalized invites07:00 - Launching my new app: Beta group details + newsletter power13:00 - Why low-ticket offers are magic for list growth and revenue17:50 - KPI mapping: turning goals into team action20:00 - Reframing your role: Stop stressing over signups, focus on execution22:06 - How this works for YOUR business (yes, even if you don't have an app!)RESOURCES:

The Full Desk Experience
FDE Express | Search is Dead: Why Traditional Recruiting Method's Won't Work in the Post-AI Era

The Full Desk Experience

Play Episode Listen Later Jun 26, 2025 15:17


Step into the future of recruiting with this episode. Whether you're a recruiting leader, firm owner, or decision-maker, this episode is for those who are determined to keep their firms thriving in a rapidly changing, AI-driven landscape. Host Kortney Harmon cuts through the noise to reveal why clinging to yesterday's metrics and technology isn't just outdated—it could spell extinction for your business.Key Insights:- Discover why traditional KPIs (like call and submission counts) no longer drive success, and may actually hinder your firm's growth.- Learn how “living platforms” that continuously evolve with AI are separating thriving search firms from those falling behind.- Recognize the warning signs your operations are stuck on the KPI hamster wheel—and what to do about it before your competitors outpace you.- Find out the essential steps to transform your metrics and recruiting workflows for the AI era.- Understand why redefining the recruiter's role is critical for long-term relevance and client impact.Can your current tech stack evolve on its own, or is it dragging your firm into irrelevance? Are you measuring what matters—or just what's easy?Listen now to uncover the strategies that will keep your executive search firm ahead of the curve. Don't get left behind—the future isn't just coming, it's here.__________________Want to learn more about Crelate? Book a demo hereFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Subscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience

Cloud Realities
CRSP06 Bonus Telecom special: Big Frontiers of the Telecoms Industry, Vivek Badrinath, GSMA

Cloud Realities

Play Episode Listen Later Jun 26, 2025 49:41


The telecom industry is undergoing a fundamental transformation. This shift is creating new business opportunities and services but also brings significant challenges in transformation and modernization. In this special bonus episode, building on our Reimagining Telecoms mini-series, we dive into the current opportunities shaping today's dynamic telco landscape.This week, Dave, Esmee and Rob talk to Vivek Badrinath,  Director General of the GSMA about the current opportunities shaping today's dynamic telco landscape and the role of GSMA. TLDR01:38 Introduction to Vivek and the bonus episode03:48 In-depth conversation with Vivek Badrinath42:13 Can empathy become a strategic KPI in telecom?47:20 Event in Uzbekistan and doubling down on the digital ecosystem GuestVivek Badrinath: https://www.linkedin.com/in/vivekbadrinath/HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/with Praveen Shankar: https://www.linkedin.com/in/praveen-shankar-capgemini/SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/'Cloud Realities' is an original podcast from Capgemini

Hospitable Hosts
Hospitable Town Hall, June 25, 2025

Hospitable Hosts

Play Episode Listen Later Jun 26, 2025 60:25


In this Town Hall meeting, the Hospitable team introduced a new Owner's Portal feature designed to improve communication and transparency between property managers and their owners, with demonstrations of its key functionalities, including statement customization and KPI tracking. The team discussed various platform updates and improvements, including dynamic pricing strategies, guest verification, and security deposit handling, while also announcing upcoming changes to payment handling and calendar management. The session concluded with a discussion of market trends and platform features, including potential new developments for payment splitting and calendar blocking, along with the announcement of a new portal launch in the near future.Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests.Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.

Rainmaker Fundraising Podcast
Virtuous 2025 Benchmark Report

Rainmaker Fundraising Podcast

Play Episode Listen Later Jun 25, 2025 46:37


Do you know the 7 key donor performance metrics that drive organizational fundraising success in your nonprofit?  My friends Gabe Cooper and Carly Berna from Virtuous help us dig into those KPI trends in this conversation about the Virtuous 2025 Nonprofit Benchmarking Report. Some of the insights we cover in this conversation include: The importance of donor retention, and the key difference between overall retention and net donor retention Challenges facing the nonprofit sector, and how doubling down on relationship, personalization, and automation can help offset some of those challenges Why you have to start leveraging data and automation (including […] Chapters (00:00:00) - The Rainmaker Fundraising Podcast(00:01:21) - Virtuous's 2025 Nonprofit Benchmarking Report(00:02:17) - The 7 KPIs that Matter The Most to Driving Revenue Growth(00:03:49) - Donor Experience: Days Between First and Second Gifts(00:06:46) - Donor Welcome Series(00:08:31) - The decline of the everyday donor(00:12:12) - The Future of Fundraising: Data Literacy(00:16:13) - Will AI Change the Way Nonprofits Raise Money?(00:19:23) - Mid- and Major Donors(00:25:48) - Mid-level Donors: The Middle Child(00:27:11) - Donor Outreach(00:30:23) - Nonprofit Giving: Average Gift Increases(00:33:22) - Are You More Likely to Give Online?(00:34:41) - Nonprofit Giving: New Donor Acquisition(00:37:43) - Donors' Long Term Value(00:39:30) - Ask Again: How to Ask the Donor(00:42:07) - Virtuous Nonprofit Data 2017: Most Encouraged(00:45:09) - Top Nonprofit Executives Discuss the Benchmark Report(00:45:54) - A Few More Favors For You

Beyond Deadlines
From Scheduler to Owner: Why I Quit My Job

Beyond Deadlines

Play Episode Listen Later Jun 24, 2025 24:54


In this episode we dive into leaving your job to start your own company.The ChallengeDo you stay in the comfort of a well-paid corporate role or step into the unknown as an independent consultant? That question keeps many seasoned construction schedulers up at night. In this episode of the Beyond Deadlines podcast, host Greg Lawton CEO of the AI scheduling platform Nodes & Links puts veteran planner Micah Piippo in the hot seat to unpack his own leap from a global tech giant to a one-man consultancy. Their candid exchange pulls back the curtain on risk, reward, and the realities that never show up on LinkedIn.Continue LearningCheck out our new book The Critical Path Career: How to Advance in Construction Planning and SchedulingSubscribe to the Beyond Deadlines Email NewsletterSubscribe to the ⁠⁠⁠⁠Beyond Deadlines⁠⁠⁠⁠ Linkedin Newsletter⁠⁠Check Out Our YouTube Channel⁠⁠.ConnectFollow ⁠⁠⁠Micah⁠⁠⁠, ⁠⁠⁠Greg⁠⁠⁠, and ⁠⁠Beyond Deadlines⁠⁠ on LinkedIn.Beyond DeadlineIt's time to raise your career to new heights with Beyond Deadlines, the ultimate destination for construction planners and schedulers. Our podcast is designed to be your go-to guide whether you're starting out in this dynamic field, transitioning from another sector, or you're a seasoned professional. Through our cutting-edge content, practical advice, and innovative tools, we help you succeed in today's fast-evolving construction planning and scheduling landscape without relying on expensive certifications and traditional educational paths. Join us on Beyond Deadlines, where we empower you to shape the future of construction planning and scheduling, making it more efficient, effective, and accessible than ever before.About MicahMicah, the CEO of Movar US is an Intel and Google alumnus, champions next-gen planning and scheduling at both tech giants. Co-founder of Google's Computer Vision in Construction Team, he's saved projects millions via tech advancements. He writes two construction planning and scheduling newsletters and mentors the next generation of construction planners. He holds a Master of Science in Project Management, Saint Mary's University of Minnesota.About GregGreg, an Astrophysicist turned project guru, managed £100M+ defense programs at BAE Systems (UK) and advised on international strategy. Now CEO at ⁠⁠Nodes and Links⁠⁠, he's revolutionizing projects with pioneering AI Project Controls in Construction. Experience groundbreaking strategies with Greg's expertise.Topics We Coverchange management, communication, construction planning, construction, construction scheduling, creating teams, critical path method, cpm, culture, KPI, microsoft project, milestone tracking, oracle, p6, project planning, planning, planning engineer, pmp, portfolio management, predictability, presenting, primavera p6, project acceleration, project budgeting, project controls, project management, project planning, program management, resource allocation, risk management, schedule acceleration, scheduling, scope management, task sequencing, construction, construction reporting, prefabrication, preconstruction, modular construction, modularization, automation, Power BI, dashboard, metrics, process improvement, reporting, schedule consultancy, planning consultancy, material management

get hyrd
TOPMOTIVE | Wertschätzung statt Verwaltungswahn

get hyrd

Play Episode Listen Later Jun 23, 2025 28:19


In dieser Episode sprechen wir mit Kristin Wöllmer-Bergmann, CPO der Topmotive Gruppe, über die Zukunft der Personalarbeit und warum Menschen mehr als nur eine Kennzahl im Unternehmen sind. Kristin teilt ihre spannende Reise vom Einzelhandel ins Personalwesen und erklärt, warum HR heute mehr denn je als strategischer Partner und nicht nur als administrative Funktion gesehen werden muss.Wir diskutieren, wie Unternehmen den Spagat zwischen KPI-getriebenem Management und einer mitarbeiterzentrierten Führung meistern können, welche Rolle Künstliche Intelligenz dabei spielt und warum die Zukunft von HR mehr mit People & Culture als mit klassischen HR-Strukturen zu tun hat. Hör jetzt rein und erfahre mehr!Mehr zu Kristin und TOPMOTIVE:https://www.linkedin.com/in/kristin-woellmer-bergmann-78bba275/https://www.linkedin.com/company/topmotive/https://topmotive.eu/en/Paul's Job:⁠https://paulsjob.ai/⁠⁠https://www.instagram.com/paulsjob/⁠⁠https://www.linkedin.com/company/paulsjob/⁠https://www.youtube.com/@paulsjob/featuredHR Visionaries International:https://open.spotify.com/show/2uwo54DBhRdeVdmqKocnXT?si=54383b1a24af4ac2https://podcasts.apple.com/de/podcast/hr-visionaries-international/id1711042208https://www.youtube.com/@paulsjob/featured

Digitale Optimisten: Perspektiven aus dem Silicon Valley
So zündet KI im Mittelstand (mit Thuy-Ngan Trinh, Project A)

Digitale Optimisten: Perspektiven aus dem Silicon Valley

Play Episode Listen Later Jun 22, 2025 42:55


226 | Thuy-Ngan Trinh ist Managing Director von Project A und hat viele spätere Unicorns mit aufgebaut. In dieser Crossover-Folge reden wir darüber wie der Mittelstand von AI profitieren kann - und woran er bislang scheitert.Hol dir dein Ticket für den 1. KI Gipfel in Stuttgart am 7.7. Ich bin auch auf der Bühne! Code: ALEXMROZEK99Mehr Geschäftsideen findest du auf digitaleoptimisten.de/datenbank.Kapitel:(00:00) Intro & Crossover-Setup(03:56) AGI, ASI – und warum simple Agenten reichen(07:48) Use-Cases, Daten & die Tanzflächen-Metapher(16:00) AI-Demokratisierung vs. Blockaden – China schlägt Deutschland(28:29) Scarcity is the Mother of Invention(33:25) 10×-Ziele & KPI-Ambition im Mittelstand(40:47) Thuy-Ngans beste GeschäftsideeMehr Kontext:In dieser Crossover-Folge diskutieren Alex Mrozek und Thuy Ngan die aktuellen Entwicklungen und Herausforderungen im Bereich der Künstlichen Intelligenz (KI). Sie beleuchten die Unterschiede zwischen AGI und ASI, die Bedeutung von Datenprojekten und die Adoption von KI in Unternehmen. Zudem wird die Rolle von Bildung und die Verantwortung von Führungskräften in der KI-Transformation thematisiert. Abschließend wird die emotionale Dimension der Veränderung durch KI hervorgehoben und die Notwendigkeit, KPIs für die AI-Adoption zu überdenken.Keywords:Künstliche Intelligenz, AGI, ASI, Datenprojekte, KI-Adoption, Bildung, KPI, Transformation, Führungskräfte, Emotionen

Lights On Data Show
How to Get Your KPIs Without the Data Hassle

Lights On Data Show

Play Episode Listen Later Jun 20, 2025 24:55


In this episode of the Lights On Data Show, host George Firican discusses effective KPI management with veteran tech entrepreneur and product leader Lior Gerson, co-founder and CEO of Target Board. Lior shares his insights on overcoming common data challenges facing executives, the importance of a cohesive data strategy, and how Target Board simplifies KPI tracking and improves operational efficiency. Drawing from his experiences at Vroom, Placer.ai, and MySupermarket, Lior elaborates on how automation and AI can drastically reduce data friction and enhance decision-making processes for managers across various industries.

Marketing Leadership Podcast: Strategies From Wise D2C & B2B Marketers
LinkedIn Ads Is the Secret Weapon for B2B Customer Growth

Marketing Leadership Podcast: Strategies From Wise D2C & B2B Marketers

Play Episode Listen Later Jun 20, 2025 30:49


Joining Dots Oyebolu on this episode is AJ Wilcox, Founder of B2Linked, the world's first LinkedIn Ads agency. AJ shares how he went from SEO and Google Ads to managing the largest LinkedIn Ads account globally, and why LinkedIn has become the most effective paid channel for reaching high-value B2B decision-makers.Key Takeaways:(01:25) AJ shares how he transitioned from SEO and Google Ads into becoming a LinkedIn Ads specialist.(01:44) AJ reveals the surprising early success that led him to go “all in” on LinkedIn Ads.(04:23) Luxury brands like Rolex are increasingly using LinkedIn Ads to target high earners with precise business demographics.(06:42) AJ breaks down a modern, profitable B2B LinkedIn Ads strategy that prioritizes brand marketing and video.(06:52) Video retargeting on LinkedIn allows brands to create emotional, sequential interactions that build trust.(11:02) Despite high CPCs, LinkedIn delivers better ROI than Facebook when looking at qualified leads and conversions.(15:14) LinkedIn's built-in targeting often eliminates the need for lookalike audiences.(22:12) Video views are a more valuable KPI than clicks. A 45-second view can often deliver more impact than a website visit.(27:14) Over 50% of AJ's leads now come from podcast listeners, proving the impact of consistent, value-driven audio content.Resources Mentioned:AJ Wilcoxhttps://www.linkedin.com/in/wilcoxaj/B2Linked | LinkedInhttps://www.linkedin.com/company/b2linked/B2Linked | Websitehttps://b2linked.comLinkedIn Ads Fanatics communityhttps://fanatics.b2linked.com/The LinkedIn Ads podcasthttps://b2linked.com/podcastInsightful Links:https://fanatics.b2linked.com/https://www.advance-metrics.com/en/blog/linkedin-ads-your-b2b-magic-bullet/https://www.marketingprofs.com/podcasts/2019/41263/linkedin-ads-aj-wilcox-marketing-smartshttps://directiveconsulting.com/blog/b2b-linkedin-strategy-saasThanks for listening to the “Marketing Leadership” podcast, brought to you by Listen Network. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation.We appreciate the enthusiasm and support from our community. Currently, we are not accepting new guest interview requests as we focus on our existing lineup. We will announce when we reopen for new submissions. In the meantime, feel free to explore our past episodes and stay tuned for updates on future opportunities.#PodcastMarketing #PerformanceMarketing #BrandMarketing #MarketingStrategy #MarketingIntelligence #GTM #B2BMarketing #D2CMarketing #PodcastAds

Inclusion and Marketing
168. The KPI Mistake That's Costing You Customers (and How to Fix It)

Inclusion and Marketing

Play Episode Listen Later Jun 19, 2025 20:49


Brands rely on KPIs to know if they're on the right track — but what if the metrics you're using are actually leading you off course? In this episode, I break down the KPI mistake that could be costing you customers and killing your growth — especially if you're trying to reach a more diverse audience. As an inclusive marketing strategist, I've seen how traditional KPIs often fail to tell the full story. I'll share what most brands overlook, and how to reframe your metrics to make better, more inclusive decisions. Get the Inclusion & Marketing Newsletter - www.inclusionandmarketing.com/newsletter Ep. 146: How to use data to increase customer success for all - https://inclusionandmarketing.com/ep-146-how-to-use-data-to-increase-customer-success-for-all-with-deborah-pickett/

Roots of Success
Ep. 57 - Building Ballfields and Bonds: How Tom and Dana Groh Lead with People First

Roots of Success

Play Episode Listen Later Jun 19, 2025 46:28 Transcription Available


What if “just sod” was the secret to dominating a niche landscape market? In this episode, Tommy Cole sits down with Tom and Dana Groh of Minnesota Sodding Company (MSC) to uncover how they turned a teenage side-hustle into one of the most respected specialty contractors in the Midwest. From firing up equipment on commercial job sites to building pro-level athletic fields—even tackling the legendary Minnesota Twins' Target Field—the Grohs share how a relentless focus on relationships, a data-driven approach to pricing, and a true team mentality have powered their growth. If you're looking for real talk on running a people-first business, out-coaching the competition, and navigating the unique challenges of working with your spouse, this is an episode you can't miss. THE BIG IDEA:  Protect relationships; build success through strong teams. KEY MOMENTS: [06:06] Career Growth Through Early Experience [07:31] Preferred Day: Fieldwork Team Spirit [10:54] Local Challenges, Distant Successes [13:21] "Breaking Into Target Field Construction" [18:55] "Challenge Accepted: Hotel Duck Photo" [22:30] Discovering Element: Streamlining Operations [26:04] Adjusting Markets for Profitability [29:53] "Focus on Work, Not Profit" [31:48] Impactful Bonus Programs Boost Performance [36:50] Building Team Relationships [37:24] Longtime Team as Family [43:03] Navigating Marriage and Business Together QUESTIONS WE ANSWER What are the keys to building strong client and vendor relationships in the landscaping industry? How can you find your niche in the landscaping or lawn care business? What is the importance of revenue per hour as a KPI in landscaping businesses? How do commercial and residential landscaping projects differ? What are effective bonus and profit sharing programs for field crews in service businesses? How can technology and software transform operations and efficiency in landscaping companies? What are some challenges and solutions for bidding on projects outside your local area? What steps should you take to grow a landscaping company from a small startup to handling major commercial contracts? How can you create a culture of teamwork and low turnover in a small or medium-sized service business?  

The Chris Harder Show
The Standard You Set Is the Life You Get with Lori Harder

The Chris Harder Show

Play Episode Listen Later Jun 18, 2025 17:23


We just got back from a mind-blowing weekend with Dan Martell and Renée Warren that completely reset how Lori and I view leadership, accountability, and culture. In this episode, we dive into the standards we witnessed, from mandatory meal prep and radical KPI ownership to a team culture built on community and impact. Get ready to rethink what's possible in your life, relationships, and business!   HIGHLIGHTS The leadership standard Dan's HQ inspired in us. Why Dan's team is required to meal prep. The accountability strategy we're now adopting. How this trip gave us the mirror we didn't know we needed. The fastest way to upgrade your life.   RESOURCES Join the most supportive mastermind on the internet - the Mentor Collective Mastermind! Make More Sales in the next 90 days - GET THE BLUEPRINT HERE! Check out upcoming events + Masterminds: chrisharder.me Text DAILY to 310-421-0416 to get daily Money Mantras to boost your day.   FOLLOW Chris: @chriswharder Lori: @loriharder Frello: @frello_app

Earn Your Happy
What Spending a Weekend with Dan Martell Taught Us About Setting Higher Standards

Earn Your Happy

Play Episode Listen Later Jun 17, 2025 19:21


We just got back from one of the most inspiring weekends of our lives. After spending a few days with Dan Martell and Renée Warren, we came back COMPLETELY reset. In this episode, Chris and I talk about the mindset shift we witnessed firsthand, with how Dan holds his team to the highest standards through non-negotiables like daily meal prep, full KPI ownership, and radical accountability. We share what it actually looks like to raise the bar in your daily life—at home, in your relationships, and in your business. Check out our Sponsors: Airbnb - Start making money by listing your home on Airbnb with an experiences Co-host, find a co-host at airbnb.com/host Northwest Registered Agent - Don't wait—protect your privacy, build your brand, and set up your business in just 10 clicks and 10 minutes! Visit https://northwestregisteredagent.com/earn today. Open Phone - Stop running your business from your personal phone. Get 20% off your first 6 months at openphone.com/earn Shopify - Try the ecommerce platform I trust for Glōci, Sign up for your $1/month trial period at Shopify.com/happy This Is Small Business podcast - listen on apple podcast (or your favorite podcast app.) BambooHR - Experience the software that makes HR easier for all of your employees. Try BambooHR for free at bamboohr.com/freedemo HIGHLIGHTS The leadership standard Dan's HQ inspired in us. Why Dan's team is required to meal prep. The accountability strategy we're now adopting. How this trip gave us the mirror we didn't know we needed. The fastest way to upgrade your life. RESOURCES Join the most supportive mastermind on the internet HERE! Check out our FREE 90-Day Business Blueprint HERE! Listen to my free SECRET PODCASTS SERIES - Operation: Rekindle This B*tch Get glōci HERE Use code: HAPPY at checkout for 25% off! FOLLOW Follow me: @loriharder Follow Chris: @chriswharder Follow glōci: @getgloci

Dental A Team w/ Kiera Dent and Dr. Mark Costes
#1007: Accountability Is as Easy as 1-2-3

Dental A Team w/ Kiera Dent and Dr. Mark Costes

Play Episode Listen Later Jun 17, 2025 15:43


Kiera gives tips to get your practice to become one where team members have accountability and ownership. Set clear expectations and empower decision-making. Create measurable goals. Celebrate those who achieve. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00.834) Hello, Dental A Team Listeners, this is Kiera, and I hope you are just having an amazing day. I hope that things are going so well for you. I hope that things are just really, really, really incredible for you. I am so excited to be podcasting with you. I just truly, truly love and adore all of you. And I just think that the world of dentistry is such a great place for us to be a part of. And so today I just wanted to dive in. I wanted to give you guys some tips. I wanted to have some fun with you today.   And a topic that comes up often is how do we honestly help our team have ownership and accountability? It's something I hear a lot on sales calls. It's things that I hear from clients of, Kiera, like I just want my team to want to own this company. I want them to be accountable. I want them to feel like they own part of this. And so I wanted to just dig into this because the reality is there are a lot of ways to do this. And I just want to ask you, what would it be like if every team member in your practice actually took ownership? Like, what would it look like?   So today let's talk about how to make this happen. The reality is when we have accountability, there is better basic care. There's higher efficiency. There's like we get stronger team engagement. We're able to have better profitability in the business. We're able to have a happier, more cohesive team. All these things are super, super powerful for you. And the reality is that these are gonna be some effective strategies to help you create that culture of ownership in your practice. So.   You guys know us, we are the Dental A team. We love what we do. We love being here with you. We love serving you. We love giving you tips and tricks to make your practice even better and easier. So that's what we're about. That's what we're here for. And we are so excited to have you here. The reality is we have coached hundreds of practices, thousands of team members and helped them figure out exactly how to give this ownership feel, how to give accountability feels, how to be able to do these things within your practice. And I'm happy to share those things with you.   We do work in person and virtually with practices. We work across the nation and we do it in a fun and effective way. We're truly the experts in consulting and it's something that I just love and obsess of working with clients. Today, I just want to do this quick short actionable episode with you guys so that way you guys could go implement them. I like it to be tactical, practical, having a good time. What do you say? I'm here for it. I hope you're here for it. So step one to get this ownership and accountability is   Kiera Dent (02:16.386) Number one, you wanna have clear expectations and empower decision making. So something that we did just recently was we changed up job descriptions and we were able to make it to where people knew exactly what their decision making power was. And I thought that that was something so just weird. I was like, do people really need to have this? And what I realized is they do, they need to know, they need to know what is it? Like, what can I make decisions on? And Britt and I talked a little bit about these six principles.   of how to make decisions of like, number one is look into it, report it and I'll decide what to do. Number two is look into it, report alternatives with pros and cons and your recommendation. Number three is look into it, let me know what you intend to do, but don't do it unless I say yes. Number four is look into it, let me know what you intend to do and do it unless I say no. And five is take action, let me know what you did. Six is take action, no further contact required. And what's interesting is when you start to give team members   kind of even these levels, which one do you want them to do? How can they make it? What are the areas that they have control over to make decisions and really empowering your team? That way it doesn't fall all back onto to leaders. This really can help them start to feel a sense of ownership because now they know, they know their department, they know the areas that they can actually influence and impact because otherwise it just becomes blaming, it becomes waiting, it becomes like, hey, we don't really know. And so what you've got to do is you've really got to make sure that there's clear defined roles.   I notice the front office is often what I call sloppy soup. We don't know who's doing what, everybody's doing everything and no one is actually accountable. Nobody actually can do things. They have no idea what they're doing. And so let's get out of that. Let's figure out what are the clear roles, what are the responsibilities, and what is the KPI or key performance indicator? What is the number that that role is going to actually impact and have an effect over? That's really what we wanna look into. We wanna dive into that. That's gonna help them out.   Then within that, we help them also know what is your decision making authority and also who do you report to within that. What this now does is we've just set the rules of the game. Your team now knows who do I talk to? What can I make decisions over? What my number is? What my job is? There's a lot less confusion. And I know this sounds like so cliche and like, but Kara, that's really it. A lot of times the ownership just comes from a lack of clarity. It comes from a lack of, don't even know what I need to do. This is where we're going to be able to get.   Kiera Dent (04:36.27) people super empowered, super on top of it, super on their A game and helping them to really be able to make decisions. A lot of times people don't have ownership, not because they don't care, because they don't want to, but because they honest to goodness just don't know, like they feel they can't take the ownership, they feel they can't make the decisions. So I have really loved those six areas of how can I get feedback? So when Brit has a project or we're working on something new, so let's say we're rolling out a new project or we're hiring a new team member.   I try hard to tell Britt like, okay, this is a number four. So look into it, let me know what you intend to do and do it unless I say no. And when you're working with new team members and new leaders, sometimes they are gonna be at this like look into it, report and I'll figure out what to do. But that doesn't give a lot of ownership. That gives a lot of dictation and dictatorship rather than ownership. And so if you really, really want to have your practice flourish, help them know what the clear expectations are, what their role is, and then what their decision-making authority is.   There's a practice that I watched do this really, really, really successfully. Well, and what's interesting is the owner doctor picks, like they are, they're growing, they have multiple practices, multiple locations. And the owner doctor picks and says like, this is where we're going to actually have the practice be after that, the team members get to make all the rest of the decisions and it's leadership and then the office managers. And I think what's really incredible about that of the rules of the game have been laid out and then they're allowed to make those decisions. How much ownership do think this practice has? It's insane.   and they fall through and they're accountable because they feel that they actually can contribute. They feel like they can own this. And I think that's one of the biggest pieces to helping your teams have that. So that's number one. So call to action on that is like, your key responsibilities, figure out the KPIs, get clear job descriptions, and then help them know what the decision-making power is. How can they do this? And even start using those six steps. They really, really, really do help. It's been incredible to watch it work out. Step two is going to be making sure that they have measurable goals and accountability system.   What we're gonna do is we've got job descriptions, it's defined, they know what their number is, but now like what are the goals? What are we even reaching for? And then how do we follow up on this? So Tiff and I were talking about this with a client and it's interesting because when you actually have strong accountability with your practice, team members flourish. But if we don't have accountability, we don't follow up if something's off track. We don't look into it and ask them like, hey, I noticed this, what is your plan to get this back on track? This is going to really struggle because A, our numbers are going to go down.   Kiera Dent (07:02.678) And B, our accountability is really lacking. And it's wild because when you start to track your KPIs and we track them consistently, and then when they're off track, we figure out why and we get them back on track. Like it's this whole tracking progress and having follow through to make sure things are actually moving forward. Otherwise we just sit there. Otherwise team members are just like, well, we track numbers for the sake of tracking numbers, but what does it really matter? Or we don't even track numbers. You're looking for trends and we want to teach our team to look at these numbers, their KPIs, the numbers that they have.   We want to teach them to use these numbers to be able to be levers. and I talk about this often of how numbers are levers in a business. And once you know what your numbers are, you can actually then know, I raise our production? Do we need to increase our diagnosis? Do we need to increase our case acceptance? Do we need to decrease our costs? Do we need to make more outbound calls? Like what really needs to happen? And we utilize all those numbers to figure out exactly what we're doing with it. So it really becomes something of like,   tracking on a scorecard and all of our practices track it. We have team members tracking this. And then we teach leaders how to follow through with accountability. And accountability is really just being consistent in a lot of ways and empowering them like, hey, this number's off track. What's your game plan? What's your plan for it? And this way we can constantly review it. So we recommend tracking your numbers weekly and then reviewing them in depth monthly is what we do with a lot of our offices to make sure that our numbers are moving forward, that things are tracking in a really good way. This is what it's going to be. And what's crazy is   People who start using KPI trackers, people who start tracking their numbers with their team is going to be an area where they actually like truly they start hitting numbers that they've never hit and they're like, wow, just as tracking numbers, instantly we started to become more profitable. Instantly we start to have more production on the schedule. Why? Because we're focused on it. And what you focus on is what you're going to achieve. So if we're focusing on these numbers, you better believe they're going to start to increase. We then start to change systems and implement other pieces based on what the numbers are telling us.   Otherwise, we're not gonna change things. So this is where it's super powerful and super fun because now you've got numbers. You've got all these different pieces that are going to impact it and influence it that are really truly going to help you and your team thrive. So really building up a simple tracking system to track those KPIs weekly and monthly is going to exponentially help you. And then number three, when I think about ownership, like...   Kiera Dent (09:23.022) I don't know how to say this in a polite way, so I'll just say it. I also think for owners realizing that your team, you are still the owner and team members might not take as much ownership and that's not to say there's anything wrong. So I think also being like realistic with what's going on with it, but then also really truly highlighting those who take ownership. So within our company, we have our team read extreme ownership. We have pens, I'm not even joking. I have it right here, I saw it.   Literally, extreme ownership. have pens, there we go, sorry, extreme ownership. And we share it with our team and we remind them that we want them to have extreme ownership. I want them to take ownership of their position. I want our leaders to take ownership of their departments within the realms. Remember, we put the bumper lanes there of what are the realms and what can they do? And then I want them to truly take ownership of their practice. I want to constantly highlight team members that are taking ownership.   So we put that in our Friday five shout outs. put that in our core value shout outs. I put that in highlights in the team chat of celebrating and encouraging when people are taking ownership. And then if someone's not having that honest conversation with them of, this is what I'm expecting. What's going on? What are the hurdles? What are the stumbling blocks and how can we overcome those together? That way we can truly own our business. And I think when I realized like bottom line is a lot of team members may never care about the business as much as I do. And that's okay.   I really hope you heard that. That's okay. But there will also be a lot of team members who do care about the business like you do. They care about it maybe even more than you do and that's really beautiful. And so hold on to those ones who are truly incredible and they own all their positions and then also be okay when people aren't necessarily that way. They don't necessarily care about it as much as you do. That's also okay. But we wanna create a culture of ownership. We wanna create a culture of accountability and follow through. We wanna create a culture.   where we're following through on numbers and KPIs. And that's something that we're super, super, super paramount about doing. This is going to help you really have it. And it's wild, because when I watch offices highlight people and shout people out and I watch it within our team and I watch it within other teams, people start to follow through on that. We had an ownership award all last year and it was really fun to see who was winning ownership and who was the person who was taking this on and who was getting those MVP awards. And what's wild is you will see an increase for Rao.   Kiera Dent (11:46.446) you'll see an increase in culture and you'll see an increase in ownership being taken in your practice. So whatever you need to do to create a culture and recognition of that, I would recommend highly implementing that. So this was a quick down and dirty episode with you of these quick actionable items for you of number one, creating clear expectations and job descriptions, making sure that we really are super crystal clear and empower that decision-making ability. Then after that, we wanna make sure we've got tracking our KPIs with accountability and follow through.   So we don't just track for tracking, we track with actual follow through updates, making sure we're getting the results that we're looking for. And lastly, finding a way for us to celebrate those who are taking great ownership within our practice and our company, really truly empowering them, giving them the praise, giving them the recognition and teaching our team that this is the culture that we want. Giving them, like I said, the reading opportunities, different opportunities, letting them know this is the culture that we want to have.   We want extreme ownership. We want to have our team taking ownership. I want you to feel like this is your practice because it is. So if this is your practice, what do you want to do? How do we want to behave? What are the core values we want to be living by and really empowering your leadership team to influence and push that forward for you. The reality is this is going to be a way to help you increase ownership and accountability within your practice. And it seems so simple, but just because it's simple and easy does not mean that it's easy to execute on.   These things take office as time, it takes change, takes change to shift a culture, it takes change to implement ownership and accountability. And so really taking that on and committing to that, you are going to be so much happier in your practice. So with that, I honestly believe that if you want to build this high performing team with true accountability, ownership, really getting them to take it on, DM us, we're here to help you. This is what we do day in and day out. I would love to help you send us a message on Instagram.   or check out our website. We have a lot of leadership tips within our newsletter, so be sure to join our newsletter. Tons of free resources for you. And if you're like, hey, I wanna go to the next level, I want you to help our team, I want you to be able to do this, reach out. This is where we're able to help you get ownership and accountability within your practice. We have these conversations with your office manager, so you don't have to. We have these conversations with team members, so you don't have to. And it becomes something where we really can grow these teams to have high accountability, high ownership.   Kiera Dent (14:01.9) and being able to have that culture within your practice. So reach out. This is truly what the Dental A team does. This is what we're about. This is what we love to do. We are truly the best in the business at doing this. And I know that if you implement these things, you are going to see a very different practice. You're gonna see so many great things happen that you will be shocked and so happy. And with that guys, always, always, always, always make sure that the culture that you want is the culture that you're creating. You as leaders are the ones who are creating the culture. So make sure it's the culture that you want.   And as always, thanks for listening. I'll catch you next time on the Dental A Team podcast.  

The Millionaire Maker Show
The TRACK Method: Build a Team That Runs Itself with Dr. James Chitwood

The Millionaire Maker Show

Play Episode Listen Later Jun 17, 2025 18:47


Welcome back to The Lindsey Anderson Show! Today, I'm diving into a topic that's absolutely critical for every business owner: how to build accountability systems for your team. It's really common to think that leadership alone will drive your business to success—that inspiring and motivating your team is all it takes. But the truth is, if you don't have systems in place to support that growth, your business will always feel like it's running on fumes. That's why today's guest, Dr. James Chitwood, is joining us to share his expertise on creating those systems and driving true performance. Guest IntroductionI'm thrilled to have Dr. James Chitwood on the show today. Dr. Chitwood is an army infantry veteran, former university president, and now a sought-after author and consultant with over 20 years of experience in leadership and organizational development. He specializes in helping organizations treat employees as assets and drive performance through structured systems. His book, Leadership is Not Enough, breaks down why leadership alone won't fix organizational performance issues. Dr. Chitwood's approach is all about building lasting success through accountable, high-performance teams.The TRACK Method: Build a Team That Runs Itself - Key TakeawaysLeadership Alone Isn't Enough: Leadership is important, but without systems to support it, your business won't thrive. Establishing accountability systems is essential for sustainable growth.The Power of Frontline Managers: Frontline managers play a crucial role in holding teams accountable. Investing in their training can create a ripple effect that drives long-term performance throughout the organization.Cultural Fit is Key: You need to define your business culture and ensure your frontline managers are implementing it. It's about having a system that works for your unique organization.The Role of Accountability in Performance: Accountability should be viewed as an opportunity for growth, not punishment. When done right, it fosters social bonds, motivates employees, and improves performance across the board.AI and Systems in Business: AI can be a powerful tool for enhancing human performance, but it can't replace the intrinsic drive of people. Systems, paired with human ingenuity, lead to real, sustained success.Dr. Chitwood's Accountability System (The TRACK Model)T - Training: Develop a training system where employees are not just trained by external trainers, but by their peers and supervisors. This fosters recognition and reinforces team collaboration.R - Recognition: Recognize excellence in your employees. Giving employees the opportunity to train others is a powerful form of recognition that builds social bonds and promotes intrinsic motivation.A - Accountability: Every employee should have at least one key performance indicator (KPI). Accountability shouldn't be a stick—it's a way to identify areas for growth and give employees the tools they need to succeed.C - Communication: Ensure internal communication is robust and transparent. Managers must be trained on how to have meaningful conversations that drive accountability without creating fear or disengagement.K - Knowledge Sharing: Foster a culture of collaboration where knowledge is freely shared. This strengthens the overall performance of the organization and keeps the team aligned with the goals.The Challenges Entrepreneurs FaceOverwhelmed by the Systems: Many business owners struggle with building accountability systems because they feel overwhelmed by the complexity. The key is to understand that once the right systems are in place, you...

Speaking Of Reliability: Friends Discussing Reliability Engineering Topics | Warranty | Plant Maintenance

Decisions and Metrics Abstract Greg and Fred discuss the importance of key metrics, whether KPI’s or OKR’s, to determine the quality of decision making. Key Points Join Greg and Fred as they discuss decision making, metrics, and objectives. What works? What doesn’t? And, how to develop better operational measures. Topics include: How organizations track performance? […] The post SOR 1079 Decisions and Metrics appeared first on Accendo Reliability.

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The Recruiting Brainfood Podcast
Brainfood Live On Air - Ep312 - Leadership Lessons from Global Talent Acquisition

The Recruiting Brainfood Podcast

Play Episode Listen Later Jun 13, 2025 68:30


TALENT ACQUISITION WITHOUT BOUNDARIES: LEADERSHIP LESSONS FOR GLOBAL TA TEAMS   There are many reasons why companies become geographically dispersed - to better service local markets, to develop specific new products, tap into specialist labour markets, corporate tax efficiency and wage arbitrage, taking advantage of skilled labour wherever it can be found at the best cost coefficient for the business.   How is it like to work in, manage and lead a Global Talent Acquisition team? This is the question we'll be looking to ask in this week's Brainfood Live   - What are the main challenges of working with global TA teams? - How real are cultural differences when it comes to talent acquisition? - Do local recruiters NEED to operate differently, with behaviours best suited to the local landscape? - How does AI innovation impact global communication? - What is the impact of remote vs hybrid vs on premise on management of global Talent Acquisition? - Can it be said that different countries have different status for TA? - How realistic / fair is it to cultivate different practices in TA - how do we determine which is most appropriate? - DEI: how does this work in Global TA? - What are the best methods of fostering team cohesion across distance / time boundaries? - KPI's - are these localised and should they be? - EVP - are these localised and should they be? - Career pathing / Internal mobility - how can leaders provide internal labour liquidity in TA? - Hiring leaders...what best tips / techniques? - Implementing technology ...how to select and implement?   All this and more, with Brainfood Live On Air.   We're with Sandy Grewal, Global HR Transformation Lead (Kambi), Harpreet Kaur, Director Talent Acquisition (Adobe) & Jennifer Candee, Global Head of Talent Acquisition, (IMI)   We are on Friday 13th June, 2pm BST   Click on the Save My Spot button to attend for free, and follow the channel here (recommended) to be notified for this and all future Brainfood Lives   Ep312 is sponsored by our friends Ashby   Ashby is the all-in-one ATS which evolves at the speed of AI.   Trusted by high performing recruiting teams at Notion, Reddit, Shopify, Duolingo, Deliveroo and thousands of other top employers across the globe. Ashby is your core recruitment tool designed to help your organisation excel at hiring.   Give your recruiters and hiring managers the chance to the best.   Get in touch for a personal demo today.

Dental A Team w/ Kiera Dent and Dr. Mark Costes
#1,004: How to Actually Implement That CE You're So Jazzed About

Dental A Team w/ Kiera Dent and Dr. Mark Costes

Play Episode Listen Later Jun 10, 2025 26:32


Tiff and Britt dive into the nitty-gritty details of turning all that CE energy you have into an implementable system in your practice. They give insight on establishing a point person, training the team, identifying patients, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:01) Hello, Dental A Team listeners. Thank you for being back here with me and I have Miss Brittany Stone. What is it? No BS Brit. Miss BS Brit. I don't remember what Carrie calls you. This is one of them, right? One of them. But also soon to be Grand Canyon champion. If you didn't listen to our case acceptance one, go listen and hopefully soon we will have some results from Brit killing it. Yeah, you will be a survivor.   Britt (00:10) What fun of them!   Winner survivor. One of the two. At least one.   The Dental A Team (00:29) but then I wanna know how much you sleep on Saturday when you're done. So that'll be the big question. Exactly, yeah, how long does it take for you to get back on the bike once you're done? But thank you for being here with us today, Britt. I think we've gotten, I love podcasting with you, your hygiene brain, like Dana's hygiene brain, you guys just kind of come at it from a different angle. I know the rest of us all have dental assisting backgrounds and.   Britt (00:32) Yeah, like that. I if I can reach my legs or not.   The Dental A Team (00:55) you know, hygiene assisting, but that hygienist brain just shares a different section. ⁓ And I think you do really well relating with the doctors and kind of that support team space like we spoke to on the case acceptance one. So I'm excited for today, Brett. Thank you for being here. ⁓ You've got the Grand Canyon, but like, gosh, what else is what else is new and exciting? You just went to one of our favorite Mexican restaurants not too long ago. So that's true.   Britt (01:21) conferences, I went to PNDC, that   was a good time. Luckily it was gorgeous weather there. mean, podcasting today is special. I wear my tooth earrings for us today since we're podcasting, know, just lots of fun things.   The Dental A Team (01:35) Getting a little fancy. I like it. And you guys, so you just went to that conference, you went to the Arizona Dental Convention that was in March, right? I think that one's always March for like the last, I don't know, 50 years. It's always been in March. ⁓ And then you just went to the other one and then you're heading out again in a couple weeks to dentist advisors. Yeah.   Britt (01:55) Yeah, Dentist Money Summit   is by Dentist Advisors, which will be in gorgeous Park City, Utah. So, you know, it's a rough life over here.   The Dental A Team (02:01) Yeah, I   know, right? And actually it's perfect timing because they, I think we've all like our, our seasons were a little bit off this year. So we are barely getting hot, which normally we're at like 110 already, um, which has been fantastic in Arizona, but that meant that Nevada and, um, Salt Lake area, both Reno and Salt Lake area have had snow longer. So I think you're going to hit Salt Lake for Dentist Money Summit right as the like peak.   summer season starts. So you're gonna get some beautiful weather and I'm a little jealous. I will be in California or something like that. But anyways, somewhere.   Britt (02:36) somewhere else. It'll be great.   And my second, my nephew, second of my nieces and nephews graduate. So I won't go to graduation, but I'll get to go. I'm like, I'll be coming like a couple weeks later to see you. So I'll go get to see them while I'm up there too.   The Dental A Team (02:50) Okay.   Okay, good, good. I was like, wait a second, how do we get you there? That's good.   Britt (02:55) I'm not fighting the crowd up there for graduation,   which he's like, mom, everybody graduates. I'm like, no, it's still a big deal. We'll just celebrate when I come see you on my own instead of along with everybody else.   The Dental A Team (03:06) gosh,   that's funny. I was just talking over the weekend, we had a graduation party that we had to drop in on yesterday. So was like, gosh, I'm gonna have to, which is, I don't like thinking about it, but I have to start thinking about it that Brody's in a year. So was like, Aaron's like, is he gonna want a party? And he, said, no, he's gonna be the kid that's like, everybody graduates. It's fine. Like it's no big deal. But it is a big deal. same, Exactly.   Britt (03:26) But they still want it, even though you know it, even though they're like, they're   disappointed, it's like, oh, come on. But like, they want it.   The Dental A Team (03:33) Exactly. It's like my birthday where I was like, it's fine. Like just a dinner, but like, had they not done a big deal for my 40th, I probably would have, you know, been in shambles. So when it comes, he's surely going to want it, but graduation season is upon us and it's wild that we are in the space of life that we're experiencing it with them. think that's crazy. And anyways, you've got some fun travels. if you guys aren't heading CE events, make sure that you do and make sure that you check out.   a lot of RCE events. So if you're a listener, if you're a client, whatever, you're a listener and a client, like whatever you guys want, we have, what is it? Every third Wednesday, we have a CE webinar. We've got a really cool webinar coming up in August that we do. ⁓ Every year the content shifts and changes, but.   Britt (04:20) to like check out our Instagram if you don't follow us. If I'm there, come find me. Let me know, message us. I got at PNUC to see a few clients which is really fun. It's always nice when we get to meet up in person. So, whether you're a client or just a listener, come find me.   The Dental A Team (04:22) Yeah.   Yeah.   Yeah,   especially in Brits position because you have a handful of your own clients, but you oversee a lot of the company. So you know all of the client names, but you don't get to see them and meet them. So I know I have a few clients that are asking if I was going to be there and I'm not. I was like, you got to go find, seek out Brit, like go meet Brit. So definitely, definitely follow the Instagram, make sure that you reach out to Brit.   If you're there, look for her, say hello, take a little picture with her, and then make sure you're hitting those CEs and make sure you're hitting all the free ones, you guys. We put out a ton of free CE and why not? Because I know you need to stack those hygienists and doctors. You guys need to stack those CE credits. So do it for free wherever you can. And then, like I tell one of my prized clients, set up a CE bucket so that you're saving money for the CE that's not free. And on that note...   I think, ⁓ we were actually just talking and I think it's funny because I do think this was like super high thing and right now it's like, I think it's kind of stabilized. It's not quite as sought after as heavily as it was, but for the clients that are doing it or still trying to implement it, there are still some really great CE avenues out there. Today we wanted to talk a little bit on the sleep apnea avenue, systems wise, not to sleep apnea. That's not our genre. You can go take CE for that, Britt can probably tell you a ton.   medically, but you know, that's not our genre, but our genre, our space, our niche is the systems behind it. And so on the note of CE and implementing, do think even if you're not doing sleep apnea, or you're not considering sleep apnea, a lot of what we talk about today is copy pasteable, like systems are systems, you guys, and we we overcomplicate it in life. And what we say for one thing can easily be duplicated and slightly altered for something else. So if there's CE that you're doing, which doctors we love you.   so much. And when you go to CE, you come back just like ecstatic. And if you didn't take team with you, you're the only one. And it's so hard sometimes to get that generating. Typically, it's that there's not, it's just all a fun idea. There's not a really good system behind it to get that momentum. So taking these systems, even what we talked about for sleep apnea, whatever CE you do, apply it to that. And like you said with the sleep apnea, if they're not taking team members, like it can be really hard to implement. And that's a space too.   if you can bring team members to any of that CE or sign them up for the webinar and get them included in it, I think that's a great space too. anyhow, sleep apnea side and system side, Britt, you've worked out the hygienist. So I know that this is some of the stuff like the questionnaire style and that stuff. Like what do you see and what you've actually helped practices implement the systems for sleep apnea. So what do you see as?   Britt (07:10) Thank   The Dental A Team (07:24) the biggest ticket items of implementing sleep apnea or just CE style in general that is easy, that's duplicatable like that.   Britt (07:34) And I think sleep and my yo that's coming in pretty strong for a lot of people too. I think you can similar areas when it comes to looking to implement something successfully. I think that you would look for. So if you're doing one or the other, ⁓ number one, I think is making sure that our team knows what it is. Like Tiff said, doc, you can go to a CE and you get all excited and you understand all the things behind it to see all the dots connect and why this is so important.   because it is, but the team often is behind. So whenever you're looking to do something, you might just take a course as like an exploratory, right? And then you're like, no, this is something I really want to do. When you start to get into that phase of like, no, I really want to work on implementing this. I want you to look for things that are going to help train your team because your team is going to be needing to have 90 % of these conversations with patients and you're going to   Goal is for you not to have all of the conversations with all of the patients. The goal is for the team to be able to help support you, identify patients and start to educate patients and warm them up to the idea. Because just like for your team, it's kind of a newer thing or a different thing or something they don't know all the details about, it doesn't come easily to them. Patients even more so. So that's why our team needs to be really confident in knowing what it is, the reasons why, and being able to talk about it.   I think is number one place to start. Along with that, would say have someone call it your champion, call it your lead of that thing, whatever title you want to give them of someone who is going to be that person who is going to make sure the team has all the things. We educate the team on all the things and they're going to be the one to really ⁓ kind of take point on implementation and keeping this going and getting it to where it becomes a program that's ingrained within our practice.   we need someone to be that person. So from the get-go, education, someone who's gonna be a point person before we even start on implementing anything with our patients. So that would be my number one thing, Tiff, to start with is education and identify as someone who's gonna be the point person, because they're gonna start thinking of implementation, what are all the things we need in our practice to get this program going.   The Dental A Team (09:54) Yeah, and even like ortho, I have like the same I'm thinking the same thought process because anything that you're trying to grow that doesn't you don't put attention on isn't going to grow. So to your champion conversation there, whether it's sleep, my ortho implants, like anything that's not crowns, fillings, bridges, you know, and even I do have a lot of practices that even do it for crowns, whatever that champion making sure there's a   Britt (09:57) Hmm. Yeah.   The Dental A Team (10:22) a job description. And I love that you said the education piece because that I think even when I've seen practices implement the champion space, it's still the education piece falls back to the doctor. But putting that I think that's brilliant putting that on the champion of scheduling out the lunch and learns making sure that they're doing the role playing with the with the team and that they're having these meetings with the team on the education and the why behind it, so that they can take that information and   and tackle it with the patients. And then it made me think too, like KPI is their key performance indicator. So that champion is responsible for seeing, how many times, how many patients do we need to talk to about this to get our case acceptance where we want it or to get that many cases? I know like for ortho, we might do, we want five starts this month or 10 starts this month. So then you look at how many patients do we need to talk to about ortho in order to get.   that because your case acceptance might be like 25%. So you're doing the math for that. then, Brett, I'm thinking that champion is then responsible for collecting the data from the team on how many patients do we talk to, how many patients signed up, and kind of championing all of the results and then looking at how do I control and manipulate the results based on the education implementations, all of those pieces.   Britt (11:46) agreed and that's I think probably you Tiff right with clients. Like you said, the new thing, right? Name the new thing that we're doing within the office and you know, they want to do more of that thing and I'm like, alright, well, what's going on? Why aren't we even getting it presented to patients? What's happening? Well, we're just not talking about it, right? Like it really comes back to that. That's one of the biggest hurdles to get over is just talking about it and making sure patients know what it is.   The Dental A Team (12:05) Yeah.   Britt (12:16) what benefit it would be to them if they're a candidate, if this is something that they need. So that's why I say, make sure we've got that foundation first. And then we go into, okay, we've got a team more comfortable talking about it. How do we identify opportunities with patients? And then that's where we move into what kind of screening do we want for this specific treatment for sleep apnea? Then all right, what kind of screening do we wanna incorporate?   across the board. So it's not reliant on a human thinking, this one would be a candidate. Like, no, what are you screening to where we know when these things are checked or we get this answer to this question, they are someone then that we are going to talk to about a sleep appliance or sleep apnea, we're working on getting them tested, whatever it may be.   The Dental A Team (13:01) Yeah. And within that, asking those leading questions so that the patient starts thinking, because I think like back to, I think a lot of people do ortho. So back to ortho, you come in and you're hot and heavy. Like I got to get, I'm getting ortho cases and the patient has not had any like leading questions to make them start thinking that there's a problem or a solution needed for a problem. And then you come in and you're like, have you ever thought about ortho? And they're like, no, I haven't.   Right? Because we didn't make them think about ortho kind of the same. Like, do you, you know, ⁓ I hear you might be a snorer, right? Or just coming in and being like, Hey, you've got these weird scallops on your tongue and I think you might need this. And then we just go on this tangent of sleep apnea and they're like, I have no issue sleeping. But if we start asking those leading questions of, do you find yourself tired in the middle of the day? does your partner, you know, do you wake your partner up a lot? Do you toss and turn a lot?   night? Like, are you getting up to use the restroom a lot at night? Like different things that are preheating and leading into there might be something going on there, I think is a space that we kind of overlook sometimes. And we just jump into this is the solution. And it kind of gets lost in translation. And then right on to like layering on top of that, you've got your questionnaire, you've got your team, they're ready to go. You've got all of these pieces.   there, you know what your lead and lag measures are, then you set like identifying the patients, we're identifying the patients and then that layer, like it never stops, there's always the next layer. And that next layer is okay, if we can identify the patients, now we get to track and see, are we getting those patients? So then we say, okay, well, most of my patient base is 18 to 26 years old.   might not be getting like that might not be the patient base you need for sleep apnea or for implants or whatever it is that you want to specialize in. then you've got to look and see, do I need to determine something different in my patient avatar to fit what I'm trying to implement what I'm trying to get because there's only so much you can do with the patients that you're getting in. So it just like keeps layering but comes down to I love like step one it feels like Brit from what you're saying is   Find that champion and make sure that champion is thoroughly educated in what their job is and what the procedure is so then they can, step two, help you to train the team, get the team on board, figure out the why. Step three, find the patients. Step four, how do we get more of those patients?   Britt (15:42) Yeah, which I think then plays into marketing, right? Marketing at the end of the day is the number of times of exposure. So, right, when it comes down to it, then what are we putting out there? What do we have around our office? What, even if it's peripherally, are our patients seeing to know that this is a thing and that it exists? Because then it won't be as much of a surprise to them when we have a conversation or they're like, well, why aren't you know, I don't even know what that is. They at least, oh, I've seen XYZ about that.   thing in your office or on the TV out in the waiting room, whatever it may be, to start warming them up to it as well. And then depending on how much you want to grow that and be known for that thing, mean, Tiff is the marketing queen. Then there's like a lot more marketing that goes behind it.   The Dental A Team (16:29) Yeah, I do love marketing. don't know why, but I really do. ⁓ But you're making me think of, because it's subliminal. I think that's why I love it. Because it's like, what can I do to make someone think this way, right? Like I love, I love the way the brain works. I love communication. That's why. So I'm thinking as you're speaking to that, like you're saying like have it off to the side and have it on a TV like 100 % because most of the time we're just being again, preheated.   to the possibility of needing something. So if you think of like a Doritos commercial, right? Like they don't just in the beginning come out with the, like they're not like Doritos, right? It's like, hey, we're grabbing some Doritos out of a chip bowl and all of the like tortilla chips, the unnamed tortilla chips over there is full, but the Doritos are like empty, but we're having conversation, we're having fun, we're in a party because now you're thinking about Doritos associated to fun. So that's how marketing works. It's like little snippets of   this thing and how it's going to benefit your life. Not just like, hey, have some Doritos. Because if somebody came by and they're like, hey, Doritos are amazing, have Doritos. They're just, they're so tasty, you're gonna love them. You're like, I'm okay actually, like, I don't need a Dorito, right? But if they're like, hey, like, let's have fun, let's have a party, let's get people talking, it's gonna be so amazing and you can have these Doritos over here that's gonna, everybody's gonna stand around the bowl and they're gonna socialize.   then you're like, yeah, let me try these Doritos. So it's kind of that same thing. Like how is this thing, this sleep apnea, this ortho, this Botox, these injectors, the fillables, how is this going to benefit the patient's life and speak to the benefits and the problem, not the solution? Because being like, Botox, Botox, Botox, Botox, right? Like Botox is cool, but like why do I want Botox? Because I wanna look 30 when I'm 45.   That's why I Botox. And when do I need to start? When I'm 28. Like, how do we get this subliminal messaging into different aspects of our practice and our speaking? And then what it also does is gets your team speaking that language too, because they're constantly seeing it. So they're constantly being reminded. And as you guys are checking on...   Britt (18:23) Perfect.   The Dental A Team (18:44) KPI is and how is it working and how is it growing? We're constantly coming back to this space that you're trying to implement and grow. Caveat of one at a time. Botox and color is fine. Sleep apnea.   Britt (18:56) I was thinking the same exact thing.   The Dental A Team (19:01) you can't come home and be like we're doing sleep apnea we're gonna ramp up our ortho and guess what guys I need five more implants and it's like I don't know which one to focus on so one major change at a time and let it sit let it ruminate and see how it goes I like six months at least for like a big implementation like that ⁓ but   Britt (19:22) Be   good at that thing, right? I think that's when we do too much at once. You and your team, right? And the bigger the team, the more people you're trying to move. You're not gonna get good at it. And then let's be honest, if I'm not good at it, I'm not gonna do it as much. Let's just welcome to human nature again. Like it's a harder thing to do. It takes more effort. But if we focus on one and that one thing we get really good at and it becomes really easy, then that will stick and then we can move on to the next thing.   The Dental A Team (19:52) Yep. Yep. And always come back again to everything else too, because I've had clients that I've done, you know, let's focus in on implants. we're getting we're talking about it this many times, we're getting this many, we're looking for this many, you know, whatever all the pieces so   we're speaking to implants, we get really good at that. And they're like, cool, like, I want to do more ortho. It's like, okay, well, now we're laying on ortho. But then they're like, hey, wait, I haven't done an implant. I'm like, well, why? Because you lost focus on the implants, because you're so focused on the ortho. So you've got to just layer it in there and be like, on top of like being good at this, we also need to become good at this. So don't lose sight of it or stop tracking the one because you layered on something else, you literally just layering another level to it. And now you're doing both because   honestly, just those two, right? Implants and ortho go hand in hand, you know, do ortho before you place the implants or do ortho so that you can place an implant because the space is too small. Like how are you, how can your team help layer those together and support you in getting those things done? And firstly, Baphne, it's exactly the same. How can your team support you in getting it done? Because you've got what? 1500 to 3000 patients. You've got a team of five to   25 30 you cannot do it all you've got to have at least one champion who is helping you and when you do have those spaces to Britt's point of not doing too many and losing sight if you have a champion of each your phone you they are focused on that thing and so they're ensuring their thing their needle is moving so you've got your   champion of sleep apnea that's like, hey guys, nope, we lost focus, don't forget. And you got your champion of ortho that's like, cool, I've got my metrics over here and making sure that those are staying in line.   Britt (21:41) And I think once you start doing some cases, especially things where there's more of a knowledge gap, even in Visalign, right? Make sure you're getting results. So like you're getting testimonials, you're getting pictures at the end. Whenever there's a big investment, people want to know like what that means for them. Like what can that be for me? And so that's where   Having something to look at to see before and after and having testimonials for people goes a long ways, especially on things where there's more of a knowledge gap like sleep apnea. Because those patients are gonna really highlight what is important to them, which then is gonna be most likely what's important to all of your people that are in their same seat.   The Dental A Team (22:22) Yeah, I love it. love it. one, step one, figure out what you're going to do. If it's sleep apnea, it's sleep apnea. One thing, choose the one that you're gonna focus on right now. Step two, figure out what your champion's position looks like or lead or whatever you wanna call it. Quarterback, I don't care what you call it. That position, what's that job description? What are the metrics? Like what does that person need to do? So step one, figure out what you're gonna do. Step two, find your champion.   Britt (22:26) One thing, one thing.   The Dental A Team (22:52) figure out what that champion's gonna do. Step three, train your team. Step four, do the thing and track the results every time. I think really easy duplicatable systems that we tagged here as like Sleepapnea, Myo, whatever you wanna focus it on, but literally this system can be duplicated for any major change you're trying to make in procedures within your practice. And then I think the last layer is   within your metrics, watch your marketing and figure out what needs to shift and change there. Brit, brilliant. Brilliant Brit. That's the one. Brilliant Brit. Brilliant Brit.   Britt (23:27) That's the one I like   more. That's the better one.   The Dental A Team (23:32) one   I'm gonna use. Brilliant Brit. ⁓ thank you or brainy Brit right but anyways thank you ⁓ for being here with me today for doing this. I knew ⁓ with the implementations you've done before with Sleep Apnea and Mayo you've worked with the you've worked with that before so I knew that you would have some great ideas so thank you so much for being here. I can't wait to hear from you on Saturday that you survived the Grand Canyon Rim to Rim happily and you're still smiling and you're just sleeping.   Britt (24:02) Maybe I'll stream my before and after. We'll see. Maybe even with Dental A Team. We'll see. It depends on how bad it is afterwards.   The Dental A Team (24:08) Yeah.   Oh my gosh, that's fair. Yeah, that's fair. You can at least share with me and then we can decide. everyone, go find your thing. What's your one thing right now? What are you going to put? This is something I've been living by. You guys, we can talk about the book. can Hello@TheDentalATeam.com and ask me for it. But what are you putting a 10x effort into? What's your 10x problem that you're putting 10x effort into? Choose that thing. Focus there. Go do it. Duplicate.   create a system that can be duplicated and have so much fun doing it. Again, if you need help with it, you have questions, you want recommendations, Hello@TheDentalATeam.com. We are all here to help. We all help answer those questions. So reach out and as always drop us a five star review below. We love to hear that this was implementable for you, that it was helpful and any ideas you guys have for future ones, we're always open to those. So Britt, thank you for being here. Listeners, thank you for being here and we'll catch you next time.

Elite Business Advice Podcast
Your North Star Metric

Elite Business Advice Podcast

Play Episode Listen Later Jun 10, 2025 28:08


What if there was one metric, one KPI, one identifiable number that if you focused on only that, it would give you success in your business? There is actually! And this metric drives all decisions in your business based on it and can almost guarantee financial success if you achieve it!To grab one of the remaining spots for the 2025 Elite Business Retreat, visit www.elitebusinessadvisors.com/retreatNeed help determining and executing the game plan for your North Star Metric? Schedule a free business analysis meeting with us at www.elitebusinessadvisors.com!

Beyond Deadlines
From GC to Owner Scheduler: How to Nail the Interview (Real Example)

Beyond Deadlines

Play Episode Listen Later Jun 10, 2025 27:31


In this episode we dive into landing your next job with powerful interview secrets. The ChallengeTransitioning from a senior scheduling role at a general contractor to an owner's position at a major tech company like Google can be daunting. Schedulers must not only demonstrate technical proficiency but also navigate the shift in perspective from contractor-focused to owner-centric scheduling. In this hypothetical challenge, Greg Lawton navigates an interview conducted by Micah Piippo, highlighting critical strategies schedulers must understand, such as managing stakeholders, adapting to different corporate cultures, and influencing decision-making processes effectively.Continue LearningCheck out our new book The Critical Path Career: How to Advance in Construction Planning and SchedulingSubscribe to the Beyond Deadlines Email NewsletterSubscribe to the ⁠⁠⁠⁠Beyond Deadlines⁠⁠⁠⁠ Linkedin Newsletter⁠⁠Check Out Our YouTube Channel⁠⁠.ConnectFollow ⁠⁠⁠Micah⁠⁠⁠, ⁠⁠⁠Greg⁠⁠⁠, and ⁠⁠Beyond Deadlines⁠⁠ on LinkedIn.Beyond DeadlineIt's time to raise your career to new heights with Beyond Deadlines, the ultimate destination for construction planners and schedulers. Our podcast is designed to be your go-to guide whether you're starting out in this dynamic field, transitioning from another sector, or you're a seasoned professional. Through our cutting-edge content, practical advice, and innovative tools, we help you succeed in today's fast-evolving construction planning and scheduling landscape without relying on expensive certifications and traditional educational paths. Join us on Beyond Deadlines, where we empower you to shape the future of construction planning and scheduling, making it more efficient, effective, and accessible than ever before.About MicahMicah, the CEO of Movar US is an Intel and Google alumnus, champions next-gen planning and scheduling at both tech giants. Co-founder of Google's Computer Vision in Construction Team, he's saved projects millions via tech advancements. He writes two construction planning and scheduling newsletters and mentors the next generation of construction planners. He holds a Master of Science in Project Management, Saint Mary's University of Minnesota.About GregGreg, an Astrophysicist turned project guru, managed £100M+ defense programs at BAE Systems (UK) and advised on international strategy. Now CEO at ⁠⁠Nodes and Links⁠⁠, he's revolutionizing projects with pioneering AI Project Controls in Construction. Experience groundbreaking strategies with Greg's expertise.Topics We Coverchange management, communication, construction planning, construction, construction scheduling, creating teams, critical path method, cpm, culture, KPI, microsoft project, milestone tracking, oracle, p6, project planning, planning, planning engineer, pmp, portfolio management, predictability, presenting, primavera p6, project acceleration, project budgeting, project controls, project management, project planning, program management, resource allocation, risk management, schedule acceleration, scheduling, scope management, task sequencing, construction, construction reporting, prefabrication, preconstruction, modular construction, modularization, automation, Power BI, dashboard, metrics, process improvement, reporting, schedule consultancy, planning consultancy, material management

Veri Tezgahı
#31 Ayhan Şebin: Yapay Zeka Ekosistemi – IBM Research ve Global Turks AI

Veri Tezgahı

Play Episode Listen Later Jun 10, 2025 69:35


Bu bölümde, Ayhan Şebin ile yapay zeka alanındaki kariyer yolculuğu, Harvard MBA deneyimi, IBM'deki projeler ve AI ekosisteminin geleceği üzerine derinlemesine sohbet ediyoruz. Ayhan, agent teknolojilerinin organizasyonel dönüşüme etkisini, model orkestrasyonunun önemini, KPI tabanlı yönetimi ve Türkiye'nin global AI ekosistemindeki potansiyelini konustuk. Ayrıca topluluk oluşturma, networking ve bu alanın geleceğinden konuştuk.Bölüm Başlıkları:00:00 Yapay Zeka Yolculuğu Başlangıcı 01:05 Harvard Deneyimi ve Kariyer Yolu 02:41 IBM'e Geçiş ve Staj Süreci 03:28 Yapay Zeka ve Global Trendler 08:21 IBM'deki Dönüşüm ve Red Hat Satın Alımı 16:40 AI Araştırmaları ve Monetizasyon Fırsatları 21:58 Araştırma ve İş Dünyası Arasındaki Köprü 26:02 IBM'de Dönüşüm ve Uygulama Örnekleri 29:46 Ekosistem ve İşbirlikleri 30:39 Protokoller ve Standartlaşma 31:56 Büyük Ortaklıklar ve Startuplar 33:16 Verimlilik ve Küçük Modeller 34:12 Agentik Sistemler ve Gelecek Vizyonu 36:40 Model Orkestrasyonu ve Örnekler 40:13 İnsan ve Agentik Sistemler Arasındaki Paralellik 46:39 Global Turks AI Vizyonu 53:17 Ekosistem Aktifleştirme ve Köprüler Kurma 55:04 AI Native Talent Hub Oluşturma 56:16 Gençlere Destek ve Rol Modeller 58:43 Networking ve Etkinliklerin Önemi 01:00:53 Topluluk ve Katılım Fırsatları 01:03:34 Gelecek Vizyonu ve Kariyer Fırsatları Linkler:IBM Research: https://www.ibm.com/researchGlobal Turks AI: https://globalturksai.org/ globalturksai.orgSosyal Medya:Twitter: https://x.com/veritezgahi

Mailbox Money Show
Justin Roethlingshoefer - How to Increase Your Healthspan

Mailbox Money Show

Play Episode Listen Later Jun 6, 2025 49:52


Get my new book: https://bronsonequity.com/fireyourselfDownload my new special report - How to Use Inflation to Your Advantage - www.bronsonequity.com/inflationWelcome to our latest episode!Ready to take ownership of your health and unlock your true potential? Join host Bronson Hill and co-host Nate Hambrick for an inspiring conversation with Justin Roethlingshoefer, former NHL trainer, elite hybrid athlete, and author of The Power of Ownership. Recorded in June 2025, this episode dives into Justin's journey from childhood obesity and anorexia to becoming a top competitor in Hyrox and DEKA events at age 37, all while running Own It Coaching to empower entrepreneurs. With degrees in health sciences, a doctorate in heart rate variability (HRV), and a faith-driven mission, Justin shares how HRV reveals your body's true health, why health decays slowly until it's sudden, and how to optimize oxygen, sleep, and nutrition for longevity.From practical hacks like the 3-2-1 sleep rule to redefining aging as the pursuit of comfort, Justin's insights will motivate you to prioritize health as the foundation for wealth and purpose.TIMESTAMPS00:48 - Guest introduction: Justin Roethlingshoefer 02:42 - Justin's story: From fat kid to elite athlete 05:25 - Functional medicine: Seeing the body holistically 07:22 - Hyrox and DEKA: Finding purpose in competition 10:17 - Overcoming eating disorders: Identity and worth 12:45 - Health lessons: Breaking the “broken” narrative 16:52 - Why health isn't urgent: Slow decay, sudden crisis 19:38 - Entrepreneurs' health: Building capacity for mission 22:32 - Systems for busy leaders: Double-dipping routines 25:26 - Heart rate variability: The ultimate health KPI 30:09 - Practical hacks: Zone 2 work, 3-2-1 sleep rule 35:07 - Optimal nap window: Boosting circadian rhythm 41:19 - Longevity science: Health span vs. lifespan 47:18 - How to connect with JustinConnect with the Guest:Website: https://ownitcoaching.comInstagram: https://www.instagram.com/justinroethAmazon (Book): “The Power of Ownership by Justin Roethlingshoefer”#HealthIsWealth#PowerOfOwnership#LongevityMindset#HeartRateVariability#HybridAthlete#FaithAndFitness#EntrepreneurHealth

Radio SKOVORODA
Лідерський подкаст – Е8 – Залученість персоналу, яка щедро повертається

Radio SKOVORODA

Play Episode Listen Later Jun 6, 2025 35:44


Чи можна змусити людей працювати краще, не змушуючи? Чому хтось просто приходить на роботу, а хтось «будує храм»? Як виміряти щось таке невловиме, як залученість? І чому важливо не плутати залученість з лояльністю чи мотивацією? У восьмому епізоді «Лідерського подкасту» Андрій Рождественський – виконавчий директор Центру лідерства УКУ, тренер і експерт – розбирає феномен, що формує успіх компаній, але часто залишається поза фокусом керівництва: залученість персоналу. Чи впливає залученість на прибуток і продуктивність? Яким чином вона зменшує плинність кадрів і кількість прогулів? Чи буває «антизалученість» – і що робити, коли вона отруює команду? Цей епізод – must для тих, хто хоче не просто керувати, а будувати культуру участі, змісту й натхнення. Бо справжнє лідерство починається не з KPI, а з внутрішньої залученості. Також наприкінці епізоду на вас чекає – невелика, але символічна пасхалка. Не пропустіть! Дізнайтеся більше на YouTube-каналі Radio SKOVORODA або ж обирайте зручну для вас подкаст-платформу: Apple Podcasts, Spotify, SoundCloud, Megogo Audio. Залишайте свої запитання в коментарях. Андрій відповідає на них у кожному новому епізоді. Автор та ведучий: Андрій Рождественський https://www.instagram.com/andrewrozhdestvensky/ Сторінки Центру Лідерства УКУ: YouTube https://www.youtube.com/channel/UCgfieIMCQGN6JH_0S6q55zQ Instagram https://www.instagram.com/leadership.center.ucu/ Сайт https://uculeadership.com.ua/ Radio SKOVORODA https://www.instagram.com/radioskovoroda/ «Лідерський подкаст» – авторський проєкт Андрія Рождественського, створений у партнерстві Центру Лідерства УКУ, що формує майбутніх лідерів, та Radio SKOVORODA – голосу сучасності.

The Wealth Without Wall Street Podcast
Why Doctors Struggle to Leave Their Practice (And How to Fix It) with Dr. David Phelps

The Wealth Without Wall Street Podcast

Play Episode Listen Later Jun 5, 2025 36:04


Would you walk away from a thriving career if it meant finally having time with your family? Dr. David Phelps did, and what he shares about time, freedom, and wealth might just change your life.In this powerful episode, Russ and Joey sit down with Dr. David Phelps, host of The Freedom Founders Podcast, to discuss the life-altering decision he made to sell his dental practice for the sake of time and family. After facing his daughter's life-threatening health challenges, David discovered a new metric for success–time freedom, not just net worth.He shares how he built passive income through real estate long before it became popular and outlines the exact mindset and strategy professionals need to exit the rat race early. His honest insights will challenge listeners to stop delaying their freedom and redefine what success truly means.Top three things you will learn: -Why time is the most undervalued KPI in life and business-How doctors and high-income earners can reverse engineer financial freedom-Steps to building passive income outside of traditional Wall Street investmentsAbout Our Guest:Dr. David Phelps is America's leading authority on creating freedom in life and business. As a nationally recognized keynote speaker, David brings dynamic energy and rare insights into how to achieve financial freedom by building a real business that doesn't take over your life.His unique message and proven success tools are sought after by professionals in various fields, including dentistry, medicine, law, and corporate leadership, who aim for a level of freedom that previously seemed unattainable.Disclaimer: The opinions expressed on this podcast are solely those of the hosts and guests and do not constitute financial advice. Always consult a licensed professional for financial decisions.This episode is sponsored by a podcast show partner. We may receive compensation if you use links or services mentioned in this episode.The hosts may have a financial interest in the programs or services mentioned in this episode.Connect with Dr. David Phelps:-Website - https://wealthwithoutwallstreet.com/thefreedomfoundersBook Your Free Passive Income Game Plan Session:-https://wealthwithoutwallstreet.com/freecallInvest Like a Billionaire Podcast:-https://thebillionairepodcast.com/Want to raise millionaire kids? Watch how Sharran Srivatsaa — former Goldman Sachs banker turned entrepreneur and investor — is building a generational wealth system with his kids, step-by-step. -https://go.wealthwithoutwallstreet.com/millionaire-kidsTurn Active Income Into Passive Income:-https://wealthwithoutwallstreet.com/piosWealth Without Wall Street New Book:-https://wealthwithoutwallstreet.com/newbookJoin Our Next Inner Circle Live Event:-

Profit Cleaners: Grow Your Cleaning Company and Redefine Profit
The AI Tools You Need to Streamline Competitive Research for Your Cleaning Business

Profit Cleaners: Grow Your Cleaning Company and Redefine Profit

Play Episode Listen Later Jun 5, 2025 21:52


Are you still manually reviewing competitor feedback? You run the risk of falling behind because  your biggest competition is leveraging AI to gain market insights in just minutes.In this episode of the Profit Cleaners Podcast, Brandon Schoen and Brandon Condrey share a practical and forward-thinking approach to competitive research using artificial intelligence. Recorded live at a recent Profit Cleaners event, this episode introduces two highly effective tools that are transforming how cleaning business owners analyze the market and make data-driven decisions.You'll discover how to extract and evaluate Google reviews from competing businesses, identify customer sentiment trends, and generate clear, actionable insights without sifting through spreadsheets for hours. The Brandons also discuss how these tools are being used in their own business to track KPIs, visualize growth metrics, and improve team efficiency—all while keeping operations streamlined and focused.This episode is your step-by-step guide to modernizing your market research process and staying ahead of the curve in a rapidly evolving industry. Listen now and start making smarter, faster business decisions with the power of AI!Highlights:(00:51) Why you should read your competitors' reviews — and how to automate it with AI(04:26) How PhantomLocal converts Google reviews into usable CSV files.(07:51) Leveraging Julius AI to uncover patterns and business insights(09:57) Recognizing what customers love through 5-star review patterns(14:57) Creating review trends and customer sentiment graphs in minutes.(18:22) Automating reporting and KPI analysis for better team visibility(22:18) Staying up to date with AI through curated tools and channels like Skill Leap AI(24:32) Empowering your team with AI tools to increase efficiency and customer satisfactionLinks/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

Sales Gravy: Jeb Blount
Why Talk Time is the Worst KPI for Measuring Sales Performance (Ask Jeb)

Sales Gravy: Jeb Blount

Play Episode Listen Later Jun 4, 2025 15:20


Here's a question that'll make your head spin: What do you do when your top performer is crushing quota but not hitting a required talk time KPI? That's the question posed by Josh Robich and Josh Nelson from Nashville. Josh Nelson ranked 18th out of 130 reps in his first full year at a new company, but he was consistently falling short of the company's sacred talk time metric of 3 hours per day, averaging only 2.5 hours instead. Meanwhile, his company is obsessed with using talk time as its primary KPI to measure sales effectiveness. If you're shaking your head right now, you're not alone. Obsessing over the talk time KPI rather than actual sales outcomes is one of the most backward approaches to sales management I see today, and it's costing companies their best talent. The Moneyball Problem: When Metrics Become Religion Remember the movie Moneyball? Billy Beane revolutionized baseball by focusing on on-base percentage instead of traditional stats that looked impressive but didn't correlate with winning games. He found a metric that predicted success. Talk time is the opposite of Moneyball. It's a vanity metric that makes leaders feel like they're managing performance when all they are really doing is measuring noise. Here's the brutal truth: Talk time means absolutely nothing if it doesn't drive revenue. It means nothing if the conversations are shallow, non-productive, or a poor buying experience. You can have reps talking for 4 hours a day who are dead last on your ranking report, while someone like Josh is closing deals left and right with only 2.5 hours of phone time. Which one would you rather have on your team? Why Talk Time Is a Lazy Leader's Crutch The reason companies fixate on vanity metrics like talk time is because it's easy. It requires zero investment in actual coaching, observation, or skill development. Think about it: It's much easier to look at a dashboard and say, "You need to talk more," than it is to actually listen to calls, analyze technique, and provide meaningful feedback on discovery questions, objection handling, or closing skills. But here's what happens when you manage this way: You drive away your best performers and enable your worst ones. Your top performers get frustrated because they're being penalized for efficiency. Your bottom performers get comfortable because they can hit their talk time numbers while producing nothing of value. What Actually Matters: KPIs That Move the Needle Instead of obsessing over how long reps are talking, and other vanity KPIs, smart sales leaders focus on outcome-driven metrics that actually correlate with sales performance and closing deals. First-Time Appointments How many new conversations is each rep having? In sales, FTAs are your Moneyball. If a rep isn't setting enough first-time appointments, they are sub-optimizing their sales potential. Next Step Conversion Rates What percentage of first-time appointments convert to second appointments? This tells you everything about relationship building, discovery skills, and value articulation. If Josh is converting at a higher rate with less talk time, he's simply more effective per conversation. Show Rates How many scheduled appointments actually happen? This reveals qualification skills, the ability to create urgency and commitment, and the quality of prospecting conversations. Pipeline Velocity How quickly are deals moving through your sales process? This shows you who's truly building momentum versus who's just having long conversations that stall deals in the pipeline. Revenue Per Hour The ultimate sales efficiency KPI is who is generating the most revenue per hour of phone time. Stop Obsessing Over the KPI and Start Coaching When you shift your focus to outcome metrics, everything changes. Instead of telling reps to "talk more," you can provide specific, actionable coaching: For the rep who has great first-time appointment numbers but poor conversion rates:...

Happy Productive with Jennifer Dawn
Why Most Sales Training Fails (And What Actually Works) with Geoffrey Reid

Happy Productive with Jennifer Dawn

Play Episode Listen Later Jun 4, 2025 26:18


Most people cringe at the word “sales”, but what if you could master it with authenticity and integrity? In this eye-opening episode, Jennifer sits down with Geoffrey M. Reid, bestselling author of The Revenue Catalyst, former university professor, and globally recognized sales leader. From public policy analyst to top revenue generator across North America, Geoffrey shares how smart, genuine sales isn't about pressure. It's about powerful conversations that create pull, not push. Whether you're a business owner, team builder, or just trying to improve your own sales mindset, this episode is packed with actionable gems. Timestamps: [04:15] Why business schools don't teach sales [05:20] Great salespeople are made, not born [06:00] Can you be great at sales and authentic? [07:15] The myth of the “pushy” salesperson [08:00] What really holds people back from embracing sales [09:00] KPI plans and making sales predictable [10:10] Overcoming fear and building confidence [11:00] Who the book is for: students, small biz owners, and execs [12:15] Revenue vs. cost cutting: what really matters [13:30] Hiring sales talent: look for mindset and attitude [14:50] How bad training ruins natural talent [16:00] The full spectrum of sales: persuasion to negotiation [17:45] Why sales programs must align with your process [19:00] How to choose a training program that fits [20:30] Why misalignment leads to poor results [21:15] Jennifer's #1 rule: Sleep on big sales decisions [22:00] Healthy urgency vs pressure in sales [23:00] Where to buy the book + final thoughts [24:00] “If money can solve a problem, you don't have a problem” [25:00] Why strong revenue beats cost cutting every time “Sales done correctly is the intersection between negotiation and trust.” – Geoffrey M. Reid Grab Geoffrey's book The Revenue Catalyst and learn how to create a sales system you'll actually feel good about: https://geoffreymreid.com/thebook Ready to stop avoiding sales and start mastering it on your own terms? Hit play. #businessgrowth #business #businessideas #businessowner #jenniferdawn #happyproductivepodcast #businesssuccess

The Active Life Podcast
From Dependence to Autonomy: Building Lasting Client Success

The Active Life Podcast

Play Episode Listen Later Jun 3, 2025 22:12


Download the doc here - https://docs.google.com/document/d/1sFEr33Y2_7NKV27HkE_QmiNo4rV9A6oOF8jT_USN9MQ/edit?usp=sharingIn this episode, we explore what it takes to transition clients from dependency to autonomy in a coaching or training relationship. The conversation dives deep into the philosophy that the most successful client-coach relationships are built on empowerment, where clients continue working with coaches not out of need but out of choice. By outlining the importance of clear communication, process-driven decision making, and celebrating milestones, the speakers reveal how a well-structured approach can prevent early drop-offs and promote long-term success.We also examine a powerful tool called the “churn map,” which highlights when and why clients typically leave, and how this data can guide proactive support strategies. The episode details a proven eight-session transition framework to guide clients from one-on-one development phases into more autonomous small-group training. This structure emphasizes readiness through KPI benchmarks, progressive independence, and maintaining a high-touch experience even as clients take on more responsibility.Whether you're a coach, trainer, or fitness business owner, this episode offers a blueprint for improving client retention and fostering real transformation. By creating systems that support independence, you're not just providing a service—you're helping clients become the type of people they aspired to be when they first sought help.

Dental unfiltered
Episode 94 - KPI Accountability

Dental unfiltered

Play Episode Listen Later Jun 3, 2025 28:00


In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo highlight the critical role of Key Performance Indicators (KPIs) in dental practices, emphasizing that tracking these metrics can enhance performance and accountability within teams. They discuss the evolution of KPI awareness, the importance of involving the entire team in the process, and the benefits of gamifying KPIs to create a competitive yet supportive atmosphere. The conversation also addresses the significance of patient engagement and the necessity for practices to adapt their strategies using data-driven insights.

Web3 with Sam Kamani
262: Farmsent's Vision: How Sim Khela Is Using Web3 to Disrupt Global Agriculture and Feed More Kids

Web3 with Sam Kamani

Play Episode Listen Later Jun 2, 2025 29:03


Sim Khela from Farmsent joins Sam to explore how blockchain, sensors, and co-ops are creating a new agricultural economy. From decentralized food marketplaces to tokenized trade finance and carbon credits, Sim breaks down how Web3 can uplift farmers, ensure food security, and transform supply chains globally. With 160,000 farmers onboarded, partnerships across continents, and a “children-first” KPI, this episode shows what real-world impact in Web3 looks like.Key Timestamps[00:00:00] Introduction: Sam introduces Sim and the topic—Web3 and the global food system. [00:01:00] Sim's Journey: Discovering Bitcoin in 2012 and evolving from engineering to blockchain for agriculture.[00:03:00] What is Farmsent: Connecting farmers to buyers via decentralized marketplaces and deep tech. [00:04:30] Why Web3: From Web2 startup Beanboat to decentralized systems with real-world impact. [00:05:30] AI & Sensors: Data from forests, fields, and drones feeds into real-time insights and carbon credit generation.[00:07:00] Supply Chain Fix: How Farmsent bypasses intermediaries and still uses existing logistics infrastructure.[00:09:00] Co-op Power: Why co-operatives, not middlemen, are key to unlocking food flow efficiency.[00:10:00] Farmer Mental Health: Addressing stress and resistance with simplicity, transparency, and real returns.[00:11:30] Real Value: 25% better pricing with minimal complexity—no gas, no seed phrases. [00:13:00] Vision of Direct Agri-Commerce: Similar to China's factory-to-buyer shift—now for farms. [00:14:30] Deep Tech: Tokenized carbon credits, AI farming, and biochar—Farmsent's roadmap. [00:16:00] Partnerships: From Belt & Road land grants to speaking with Sheiks at Token2049 and support from Peaq.[00:19:00] Legal Progress: Working with Montana to reclassify tokens as infrastructure, not securities. [00:20:00] Core Challenges: Merging Web2, blockchain, and physical systems into a unified workflow. [00:21:30] Learnings: Sim reflects on token launch timing, VC skepticism, and the need for mission-aligned capital.[00:23:00] What's Coming: Super app, sensors live in Malaysia, and a quiet token launch in Q2–Q3. [00:24:30] Long-Term Vision: Post-capitalist future of zero marginal cost and tokenized abundance. [00:26:00] Final Ask: Join the journey—bring your skills, networks, or energy to build decentralized food systems.Connecthttps://www.farmsent.io/https://www.linkedin.com/company/farmsent/https://x.com/farmsent_iohttps://www.linkedin.com/in/simkhela/https://x.com/mtcryptosimDisclaimerNothing mentioned in this podcast is investment advice and please do your own research. Finally, it would mean a lot if you can leave a review of this podcast on Apple Podcasts or Spotify and share this podcast with a friend.Be a guest on the podcast or contact us - https://www.web3pod.xyz/

The Sales Evangelist
Our Inbound Leads Are Causing More Work Than Good Sales | Donald Kelly - 1902

The Sales Evangelist

Play Episode Listen Later May 30, 2025 19:02


Thank you, Martin, for going back in time with The Sales Evangelist podcast. Thanks to him, we're going back to episode 1177 where I deep-dived into why leads are creating more work for us.In this episode, I share why many small organizations struggle with their inbound sales and how to fix it. The challenge is always deciding who should follow up on them and how to do it effectively.The Sales TeamAssume that a sales team is composed of three people: the marketing person who does almost everything, the junior assistant who helps with content creation, and the outsourced person who does the marketing strategies. Among the three, who should follow-up the lead? Not all leads are created equal. This means that before deciding who will follow up the lead, the lead should be evaluated first.You don't want your salesperson pitching to a lead that in the end would go to another competitor.Do a Pre-QualificationDo a pre-qualification in your organization to know if the people you are going to have the conversation with are ready to consider the deal. Set a benchmark and rules for what you consider a marketing quantifiable lead. Consider the following questions: What is considered a sales qualified lead?What is the KPI of your organization? How many new inbound leads do you want to get per quarter/per month?How much money do you want to generate from those leads?The answers to those questions will lead you to your ideal customer. It would also help you identify the triggers that qualify them to be a marketing quantifiable lead and a sales qualified lead. The work is far more efficient because when a lead comes in, your salespeople can vet them and follow the pre-qualification factors you've set to see if the lead can generate new business for the organization. This is also helpful in maintaining your current customers. Create a SystemCreate a system to efficiently manage the workload. The marketing team can do the pre-qualification to increase the odds of the lead being converted into something real. Whenever a lead comes in, let marketing take a look at it and check the website and the title of the person. Then let the intern or junior marketing rep take over the other tasks like looking into LinkedIn, HubSpot, Marketo, or other platforms you have to find the data that you can transfer into your CRM. Marketing can help fix the problem of having to go back to the beginning of the funnel and pre-qualify the leads again because they're not yet ready at the moment. Website Leads MatterThe sales team sometimes takes for granted the leads that they didn't hunt for. A good example is leads coming in from the websites. It is disheartening when a sales rep doesn't take that into consideration when a lead comes in via the website. Whenever an inbound lead comes in, it is best to use your flow process to follow-up particular prospects. It should be written and put in your company's playbook so that everyone can read it and use it with every inbound lead that comes in.Follow-up Right Away A stat from insidesales.com said that a lead that's contacted within five minutes is 100 times more likely to convert than leads that are followed-up 90 minutes later.When a lead comes in, follow up right away. You're more likely to convert than if you wait. The sales team can take a quick visit to the person's website, check their LinkedIn profile, and the pages they've visited on your site. Focus On The People That...

FYI - For Your Innovation
AI Meets Biotech: The Future Of Protein Therapeutics With Mike Nally And Jason Silvers

FYI - For Your Innovation

Play Episode Listen Later May 29, 2025 66:38


In this episode of FYI – For Your Innovation, Brett Winton and ARK analyst Nemo Despot sit down with Generate Biomedicines CEO Mike Nally and CFO Jason Silvers to explore how generative AI is transforming the discovery and development of protein-based therapeutics. Founded in 2018 by Flagship Pioneering, Generate Biomedicines is building a “self-driving lab” that combines machine learning, cryo-electron microscopy (cryo-EM), and high-throughput wet lab automation to dramatically accelerate drug development. The conversation dives into how Generate is reimagining protein therapeutics — going beyond trial-and-error methods to a data-first, design-driven model for creating novel medicines. The team discusses the company's proprietary approach to integrating structural biology with functional data, the economic implications of reducing time-to-market from 13 years to under 9, and how their platform could unlock treatments for diseases that have been historically undruggable. They also touch on strategic partnerships, scalability, and how AI is shifting the biotech business model from artisanal science to an industrialized, data-driven enterprise.Key Points From This Episode:00:01:30 Why Generate Biomedicines is rethinking protein drug discovery from first principles00:04:40 How their structure-first approach differs from peers like AbSci and Recursion00:07:04 Using cryo-EM to build proprietary protein interaction datasets00:10:57 Traditional drug discovery is random, expensive, and inefficient — here's how Generate is changing that00:16:58 From concept to clinic in 18–24 months: Accelerating timelines through AI00:20:47 Going beyond efficiency: Unlocking access to undruggable biology00:24:48 Turning cryo-EM into a high-throughput data engine for model training00:31:20 The long-term vision: Patient-specific protein therapeutics00:40:00 Why scalability gives Generate an edge over traditional biotech00:47:52 The future of biotech as a research & development (R&D) sharing economy00:54:19 Adapting fast: Keeping pace with generative AI advances across the stack01:00:16 The KPI (key performance indicator) for platform success: Rate of improvement

Dental A Team w/ Kiera Dent and Dr. Mark Costes
#1,000: We've Spent 1,000 Episodes Together.

Dental A Team w/ Kiera Dent and Dr. Mark Costes

Play Episode Listen Later May 29, 2025 30:03


Kiera reflects on some of her most memorable episodes and experiences across 1,000 episodes (!!!) of the Dental A-Team podcast! Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and today feels like a ridiculously special, amazing, incredible day. We are at 1,000 Dental A Team podcasts. Like, can you honestly believe this? I can't believe it. I can't believe that we have hit record on this podcast a thousand times. And honestly, I wanna say thank you to you as listeners, to all of you who have made this podcast a reality. If you're new to the show, welcome. I'm Kiera Dent. I love dentistry. I love making people happy. I love.   truly enjoying life. And this podcast came to me while Jason, my husband and I were hiking Yosemite. And I said, Hey, I've noticed that there's this area where they're unserved, where doctors and teams are not communicating on the same way. And like, there's really got to be a better way to help practices scale, to grow, to evolve. And being a team member myself and a business owner, I thought let's combine both of those perspectives. So truly it's an honor. ⁓   I honestly cannot believe that we are here. So if you've been here since episode one, please send me an email. Hello@TheDentalATeam.com. I will send you a personalized thank you to you. I am just so honored. If you've been here for at least like 900 of them, let me know. But truly it's such an honor to be able to have this podcast where we're able to give back, to serve, to share, to laugh, to grow. This podcast has been such a healing space for me. And so today I thought it'd be really fun.   for us to actually go through some of our most powerful success networks that's helped hundreds of doctors. It helps you. And I've called it the yes model. ⁓ that's focusing, wow, that's focusing in on you being able to say you, earnings and systems and team development. So focusing on you as a person, helping make sure that you're profitable as a practice, and then having systems and team development in place ⁓ to make sure that you can really, truly say yes to everything in life that you want. Because I truly, truly, truly believe.   that running a practice, having a successful team, having a team of people that are accountable does not have to be hard. And so really that's been the whole purpose of this is to make it tactical, practical. And I thought like, Hey, this is going to be something really fun. We're actually going to pull from our framework. But what I'm going to do is I'm actually going to pull from past episodes, some of our hottest episodes, some of those fun episodes to kind of help you see how we can focus on you as a person, how we can focus on your earnings and profitability of the practice and helping with your systems and team development.   Now, something that is fun is that there actually were several episodes that were our top downloaded episodes over the years. And so this is just something fun if you enjoyed it, amazing, but truly we looked back and these ones stood out. And so our episodes were episode 469, 10 Practices in 2 Years with Lewis Chen. So such a fun one to inspire, to ignite, to help all of us like really just get, I remember that practice and I was like, my gosh, I thought I like.   rampaged up and in like two years we had three, but to do 10 practices in two years. Our other top downloaded episode is episode 501, What Office Managers Need to Know and really helping those office managers highlight, elevate. Being an office manager in dentistry, I feel is such a tricky zone because there's really no rule book for it. And that's what we tried to create at Dental A Team is what is an office manager supposed to do and giving support to office managers and doctors so you can truly have these incredible leaders in your practice.   And then our next most downloaded episode was episode 607, A Day to Remember. And that was actually released on Thanksgiving. So shout out to you guys for having these as the most popular downloaded episodes. But like I said, I want to give you guys that framework for being able to say yes to everything with some podcast tools. Don't worry. You want to go back and listen to them if you don't want to. But trying to chunk that so you can really look at your life and your practice.   Kiera Dent (03:41) So breaking into the you section, this is about you as a person. This is about you being that visionary, that owner, that fulfilled human, because honestly, if you're not fulfilled and you're not happy with what you're doing, honestly, your practice can't be there. And when we build the yes model, we purposely put it in a specific order of you first, and we focus on you as a person. Then we focus on earnings and profitability. And then we focus on systems and team, because what I found is if we put them in this order,   You as a person first, kind like take the oxygen mask off of you, put it on you. Like you've to take care of yourself first before you can help other people. If we put that oxygen mask on yourself, then what we do from there is we can give and serve to other people. Then we focus on profit. Cause honestly, so much of stress comes from cashflow. Like honestly, the bulk of offices who sign up with us and not all, but a lot of them are struggling with cashflow. They're struggling with profitability. They're struggling to learn to read their numbers. And then we do systems and team development.   And a lot of times we think like, let's put the systems in place, cause that's gonna fix everything else. But what that does is it doesn't make sure that you are fulfilled and we know where you're headed as a person. So focusing on you as a doctor, scaling honestly starts with you, but that doesn't mean we're doing more. It means that you are the leader that your practice needs. You know where you're headed. You know what the direction of the practice is. And that's where this can all come together. So some of the episodes that we pulled out for you guys from all these thousands of episodes, like literally we have a thousand. ⁓   would be number 17. Like let's go way back in the archives. If you have not gone, you guys can always head on over to TheDentalATeam.com, click on podcasts. You can search any topic and you can go find all thousand episodes. But going back clear to episode 17, I love this one, is Goals are lost without Accountability. So when we're having those, like if you don't have accountability in your practice, if you don't have things to help keep your team accountable,   Honestly, doctors, you can have all the goals that you want, but you've got to have the accountability with it. And so I really love to help doctors and teams come together within Dental A Team and our consulting ⁓ to make sure that your goals are hit because we have accountability and that means your personal goals. So where you want to be and your professional goals. And we have a client that really like was struggling with some of their goals, but they knew where they wanted to go. They wanted to get a beach house. They wanted to be able to take care of their children in college.   ⁓ And what was really lovely about that is because we knew where they were going to go, we were able to help hold them accountable to it. And then we were able to the E portion that we'll get to, we were able to help create the profitability within the practice using production and metrics to be able to help them get there. But really looking at goals are lost if you don't have accountability. Like truly, if no one's holding people accountable, you doctor have to do it all. But even a lot of times things just get lost. And so making sure   that we really are working through these different pieces to make sure that your goals are not just a wish and a hope, but they're actually being measured and we're tracking them. We're making sure you're living the dream life that you want to be living. that would be an episode. Another episode in here would be 551 Leaders, You Need to Decide and helping you as a leader know that your team can't read your mind. You've got to make decisions. More is lost through indecision than a wrong decision. I have a quote over here by Theodore Roosevelt that   any moment of decision, the best thing you can do is the right thing. The next best thing is the wrong thing. And the worst thing you can do is nothing. And so making sure that on there, you guys are making a decision. Doctors like you have to decide. You have to be clear. You have to know where you're going. And I think deciding the life you want to live. ⁓ I have a quote that we say often, your practice should serve you, not you serving your practice.   making sure it's really giving you that dream life. Otherwise, go be an associate, like honestly, but there shouldn't be the stress and the heartache. And I know that there's stress with running a business. That's not something that we can ever take away, but really making sure we're fulfilling your bucket, your cup, making sure you're taken care of is a big portion. ⁓ Episode 940 was another popular one, What Leaders Should Not Do.   I thought this is a really good one to help doctors like realizing your role has to change. You have to become this incredible person. We have to know where you're going. We have to know this vision. But honestly, like leaders, you should not be doing everything. You should not be fixing everything. Otherwise you're enabling. And I remember another great ⁓ thought is when we empower our teams without accountability, we actually create ⁓ entitlement. And so what are we doing and are we fixing everything and helping?   Like we think we're helping, but we're not actually having our team rise to the table. so really looking at like, these are the things not to do. These are things that won't help you become the leader and the person that your practice needs and really relies on you to be. So another great episode of what things should you not be doing. think that that sometimes helps again, because as the visionary, as the leader of the practice, as you, as a person, ⁓ making sure that you're not running yourself ragged, trying to make everybody else and pleasing everybody else. But that way you're truly working as a team.   You need to show up as a CEO. You need to show up as the dentist. But you also need to have good working hours and good life ⁓ balance and life happiness and making sure that you're fulfilled and that your cup is being full. Otherwise, you're going to burn out and really making sure we take care of you as a person. Last episode to highlight in the you section is 948, The CEO Visionary and The OM Implementer and pulling from EOS and traction where   We literally have like CEOs, you're the visionary and how to have your office manager really be a yin to your yang to help support, to help make the visions come to life, to help bring all these pieces to the table ⁓ really, really truly can help. How do these two roles operate and who should be doing what and getting and gaining that clarity because again, when we focus on you and we know where you want to go and we know the pieces.   Then you're able to settle into your role as CEO of the practice too. And you're able to settle into all these different pieces, but really looking at you as a person, like not doing more, you as a leader, you as the CEO, you as a spouse or a partner or a parent or a sibling or a child, whatever it is, but you showing up as the best version of you. so yes, these are.   four episodes a lot on leadership for you. But really in that section within the Yes Model, I want you to really look at your life and I want you to see, are you truly living your best life? Are you truly fulfilled? Are you delegating to your team? Are you leading your team? Are you ⁓ working hard? ⁓ Or are you doing things smarter and actually working?   happier and more enjoyable. When I ask you about your personal relationships and I ask you about your personal life, do you have an identity outside of work or is it just work? ⁓ Do you find joy in the little things or have you lost that joy and sparkle because you're so consumed with the business? Those would be some things and if we're not taking care of you, it might be time to give a little TLC. I remember there was a great ⁓ podcast guest.   And he said a comment, he said, we should take care of our billion dollar asset, AKA our body. And I've thought about that a lot of do we take care of us, our body, our mind, our psyche, our happiness, to make sure that we can show up as those leaders that our practice and our patients and our community needs. ⁓ And so this section, I really hope that you highlight, yes, being that leader who needs to evolve and rise, ⁓ but really making sure that you're the human that you wanna be.   we've got the North Star dotting to where you ultimately want to go and really just spending and highlighting that. Okay, so the question to that is what do you need to stop doing in your life right now? Practice or professional or personal or both. So that way your team can start owning more and also so you can start having more fun in life. What do you need to stop doing? Like literally I'm sitting there with you pretend I got my pen and paper and you're like, okay, Kiera.   This is what I need to do to feel more fulfilled, more happy, more like me. What do you need to stop doing? Notice I didn't say start because you want to go like, no, I need to start journaling. No, what do you need to stop? Cause I'm trying to help you see that a lot of times less is more and you actually can create more by doing less. All right, next up is earnings. Making sure that you have profit with purpose. Collections don't equal profits. And so...   What I've noticed is like in larger practices, oftentimes they do protect their margins and they measure what matters. And so really making sure that when we're looking at the numbers, so we're looking at our earnings, this is moving into the second portion of the yes model. ⁓ Are you paying attention? Are you using your numbers to guide every single decision in your practice? And what I've seen is when practices come to us in chaos and move into clarity and more into control and more into ease, they know their numbers forward and backward.   Like they truly know, they use their numbers to make decisions on who to hire. They know their top line numbers. And what I love about this, like with our clients, we work hard on getting them an overhead scorecard. ⁓ So they know what their overhead is. We look at their monthly costs slash their BAM, their bare ACE minimum. We're looking at projections in the practice of what do we need? How do we hire? We're looking at other pieces for that I really just love are looking at their overhead as well to make sure. we've got our overhead, we've got our monthly costs.   We've got our profit margins to make sure we're looking at debt services to make sure that with the debt services, we're still profitable and we have cashflow in the practice and that these practices are thriving. And then we use KPI scorecards to make sure that the metrics within the practice are leading to the profit for a profitable business to make sure that doctors have a cashflow. And also in there, we include to pay doctors, like doctors you've got to be paid, otherwise it's really hard. And so again, just because we're producing, producing and collecting drive me wild.   I don't care what you're producing on a gross level, I care what you're producing on a net level that we can actually collect. Gross is gonna feed the ego, net's gonna feed the family. So make sure we have those numbers dialed in. So when we're looking at this, I want you to make sure that what I'm producing is actually collectible and also that we're producing enough and collecting, but that we also have our expenses in line. So we try within our clients to have them at a 50 % overhead, 30 % doctor pay, 20 % profit.   Now, obviously those things can be impacted by other things, rising costs, different pieces, but really a quick benchmark for you. And a couple different ⁓ awesome podcasts to kind of tie into this to just go back through the archives would be episode 618, How to Make Your Practice Profitable. So a lot of times we think it's production. We think that we've got to like produce more and create more, but really sometimes you don't have to produce. can't produce our problems. So looking at our P &L, looking at our costs, getting our whole team on board, having KPIs, having accountability within our team.   really can drive more profit. ⁓ I remember in Traction, was like at the very end, I'm probably gonna slaughter this section of the book, but I remember them saying that a lot of times the profit margins don't get bigger, the bigger your business goes. So like the problem, like your problems just get bigger with the more you produce. So an example, like they said, like a $1 million business with a profit margin oftentimes has the same profit margin as a $10 million business, but the headaches are more. Now, of course, ⁓   10 % profit margin on a $1 business compared to a 10 % profit margin on a $10 million business, there's obviously going to be more dollars. But it's the question of could I have more profit in a smaller practice? I don't know, that's questions for you to answer versus maybe always growing and chasing the next thing. So really looking to see how can we make it more profitable? How can we squeeze more juice out of it? And this is actually really fun because when we interview consultants to come into our company, we actually look to see can they find...   how to make a practice more profitable with a basic scenario. Because at the end of the day, if we can make you more profitable doctors and you can use your business more efficiently and with less stress and like better utilization of team members, you actually are way less stressed because you have cashflow and monies aren't as big of a deal. And what I found is the bulk of stress comes from cashflow issues. So really doing that, another great episode from this would be episode 871, Increase Profitability with Your AR.   So looking at cashflow leaks that kill growth. So AR is a huge zone and a lot of practices are like, we don't have any money. And I'm like, you have 160,000 sitting in AR, you've already done the work, we just need to collect the money. So making sure that we are actually helping you and your team get that money that should be paid to you. I had an office on a coaching call and they're like, well, Kara, our front office feels bad for calling patients to collect bills. And I was like, they feel bad.   No, they're doing these patients a service. Like we did a great job. Now these patients should be so happy to pay for us. And the reality is we should never be chasing money. We should just be collecting at a time of service. So really helping that profitability with AR because collections you can produce all day long, but if we're not collecting your profit margin is going to really, really struggle. So a lot of times it's not even a production issue. It's just a collection issue. That's a very simple system, which will come next in the S model. But when we see the numbers and we see where the leaks are,   then we know which systems we need to put into place. So this is how like you as a person know where you're going. Then we look at your profit, the numbers will tell us where we actually have true broken problems within our practice. And then we build the systems to fix those problems. And then it just chips up the line and you're able to say yes to more in your life. Another great episode was 884 Use Hygiene to Increase Profitability. So making sure that your hygiene department is about 20 to 35%.   Wow, excuse me, 25 to 30 % of your revenue ⁓ in your practice, depending upon what it is, that's usually for a GP practice. Hygiene's obviously, ⁓ in a pediatric practice, it will be different. Same thing within surgery practices and also some big GP practices that are doing a lot of surgery, hygiene might not be able to keep up with it. Or if I've got a doctor that's maybe slowing down, hygiene's actually out producing the doctor. Well, that's a concern that shows me that that doctor's not diagnosing and there's something going on.   But really utilizing your hygiene department, making sure our hygiene department's very thorough. This again, if it's not, and we don't have enough ⁓ perio within our practice, if our hygiene department's not ⁓ calibrated, we're not aligned, that then is a system that we'd wanna put into place to make sure we're able to help that. So really just another great episode. then 890 was, episode 890 was Hacks for Increasing Profitability. So ⁓ just some different pieces of like, what do we do? How can we increase that profitability?   certain things that we look for are one, like what are we producing and collecting? So let's look there first. Two, we wanna look at our BAM, our barriers, minimum and our costs and making sure that it's realistic for there. ⁓ And then also looking to see, could we renegotiate some of our pieces? Could we look at our lease? Could we look at our rent? Could we look at ⁓ our marketing spend? Could we look at our payroll? And again, I'm not here to cut team members. Don't worry team members.   I just want to make sure that each team member is being maximized and utilized based on the profitability because we know that most businesses should be able to run on a 30 % allocation to payroll. And so looking to see, we utilizing and maximizing our resources like we should? So really just looking for some of those hacks for profitability. But I love that so many people are obsessed with production and I'm obsessed with profit because profits, what's going to feed you profits, what's going to help you profit is going to be the piece.   that's going to actually make you thrive rather than just survive. Production, if we're not collecting and we're not profitable, it does not matter. And I go to a lot of business conferences and I love, they're like, yeah, my business did 10 million last year. My business is 100 million. And I'm always like, I don't care. What's your profit margin? And a lot of them come back. I remember there was this guy and we were chatting and he has a $30 million business and yet his profit margin was 5%. And he's like, Carrie, you're honestly probably taking home more than I am.   on a smaller business. And so again, I don't care about your production and top line number. It does play a role, but what I care more about is are you profitable and are you obsessed with being as profitable as possible? Are you reviewing your PNL every single quarter? Are you looking at small cashflow leaks? Are we making sure that we're collecting the money of what we produce? Are we making sure that our write-offs and our insurance is correct? Are we making sure our hygiene department is... ⁓   appropriate and are we using like KPIs to track this and to measure this to make sure that we're actually doing it. So that's kind of within the earning section for little highlighted episodes for you. And so then some thoughts to wrap that up would be if you're producing more but taking home less, what number are you not watching in your practice? So really look at that and see, gosh, like I'm producing this, but I'm not taking home as much. What number or numbers are you not watching that maybe you should start watching Food for Thought and   put it into play, you'll be much happier when you're profitable. And then last but not least, this is one that everybody obsessed with, systems. We want systems care. Please, please give me systems. I just want my practice to run on autopilot. And like the answer is like, yes, we should put systems in. And I think about like McDonald's and Chick-fil-A and they're able to give a very incredible experience with systems. And Walt Disney said like, he's able to create predictable magic with the systems behind the scenes. And so for you and your practice, how can you create predictable experiences?   predictable revenue, predictable production through the systems. So a couple of great episodes that we had with systems, systemization I think is like sexy and not sexy, like cool, that's great. But like really, if you focus on you first, then you focus on the numbers, you then know which systems to put into place. So you don't have to actually do all the systems. People are like, here, I just need a whole systems like repertoire. And I'm like, no, you don't. You need the systems that are actually gonna get you the results. I believe that we should focus on results, not on busy work.   So a couple episodes that kind of just highlight some systems for you are episode 381 Systemization: Where to Start? It's a really good episode for you of like how to like you don't just build 100 SOPs just like we were talking about. You literally start with the systems that are going to impact your revenue and profitability first. And those are the ones we're going to build right away. So a good one to help you prioritize that because a lot of times it can feel very daunting. Like I'm trying to eat an elephant. So where do I start? ⁓ Episode 872 Are Your Systems Outdated? And so with that one, just because it worked in the past,   You gotta also update the systems. Do we have a new software? Do we have a new process? A lot of times these systems get like written and we're so excited we made our ops manual, but they get put on a shelf and cool, we never even touched them again. So making sure that you keep your systems up to date, that they're current, that everybody's using them and if you actually are using them, they don't get outdated. So having a set cadence and process for that. Episode 881, Priority Scheduling: Ideal Week and Ideal Schedules   So figuring out like, does our ideal week look like? What are our ideal schedules look like? And so with that, we can figure out how to schedule and do block scheduling to actually build, like that's a great system to put into place to help us get our profitability, to help us get our production, to then help us get the life that we want. So do you see how like the yes model at like, we start at the top with you, go to earnings, go to systems, and then we work on systems to impact the profit and production to impact you and your life. So really I'm obsessed with block scheduling. I obsessed with?   I deal weeks, I'm obsessed with being a master of time rather than time mastering you and really helping offices realize what needs to happen and prioritize. think prioritization is a really tricky thing for a lot of people and having a consultant or an outside view help you out, I think is something really magical. And then last but not least, episode 959, Build a Practice That Can Run Without You. This is what people ask for all the time. And so I love on this. You'll never have true freedom.   if the business only runs when you're there. And so looking at that of, like I said, Disney, Walt's not there and it's still able to run. Chick-fil-A, I don't even know who the owner is, you guys know, but like it's able to run without the owner being there. And so the owner I feel creates the vision and the magic. That's like what your secret sauce is. But the systems are so people can run and operate without you there. And for office managers, same thing with you. I hate the like, if you got hit by a bus, I'm like, I don't ever want to be hit by a bus.   So instead I'm like, if you were at home with a broken leg and then had two office managers literally be out with broken legs. So, ⁓ but I think it's a great example. So watch out, don't break your legs. But I said, if you were out, could the practice run and could you know that the practice isn't running, AKA with your KPI scorecard and being able to look at your numbers, would you know what system needs to be implemented and if systems were being followed or not when you're at home? And so oftentimes that helps you figure out, again, we look at our numbers to see which systems do we need to put into place.   But then beyond that, we're also going to look and say, all right, so these are the numbers that are telling us we have a broken system. But then when you're not there, does the practice still run without you? And does it still operate? And if you were to come in as a fly on a wall on a vacation, so pretend you're out on vacation, I surely have done this to my team. I'm out on vacation. I pop in a day earlier than they think I'm supposed to be back. Is the practice running the way that it should? That's how you know you have great systems and great leadership.   I don't believe that just good systems will create a great practice. You also need great leadership to ensure that they're staying accountable, that they're following systems, but also making sure that less is more. ⁓ The KISS model, keep it simple, silly. I prefer silly over stupid. But really look to see where are maybe the systems that we need to do. And I love in Dental A Team, we do our 12 systems. And that's something I really love to just kind of give an outline of which ones per month.   would help out. So just a quick overview of Dental A Team's systems for success. We say that January is office management, mastery and leadership. And if you guys want to go back in the archives, Tip and I actually did like, I think it was from November through December a few years ago, we went through every single one of these systems. We broke it down. We gave tactical tips for you on those. So January is office management, mastery and leadership. February is doctor optimization, making sure we're utilizing and maximizing everything within the office. March is billing with ease.   April is five-star patient experience, May is smooth scaling scheduling, June is maximized case acceptance, July is dynamite dental assistance, August is elevated hygiene, September is competent marketing, October is complete operations manual, November is practice profitability, and December is A-Team hiring and onboarding. And so utilizing these systems for you to look to see, and again, there's, that's kind of like a category overview, but looking to see where maybe some systems broken within that category.   that ultimately could impact our profit and production that ultimately impact us as individuals. And doctors, I know I highlighted you a lot about you as a person, but also your team members as human beings too. How can we make it easier? How can we make it more fun? How can we make it to where we have more fun at work, more enjoyable rather than more stress? I think is something super, super important. And so when you look at this, I think to wrap up our system section, what systems or system category in your practice   still depends on you and is it keeping you stuck in your practice or preventing the growth? Are you the bottleneck in an area? And to maybe just ask yourself, what is that and what's holding me back? So really, truly just some fun, like, my gosh, you guys, after a thousand episodes, ⁓ I think I can confidently come on here and say that the formula for growth hasn't changed. I think we've gotten smarter. We figured out what's the priority. How do we prioritize it for you?   the $5 million practices, the $2 million, the $1 million, the 500,000, the startup practice, they say yes to leadership clarity, profit strategy, and systems that scale. So that's you, right? Leadership clarity, you as a person being happy, earnings, profit strategy, and as systems for success that scale. Now again, systems that scale, so you're able to grow and you have options. This is truly what I think is so valuable, and I thought.   on a thousandth episode, we've got to have something very powerful, very impactful, giving you just kind of a recap of all the time together. Talk about how magical it is to be able to be here together, to be able to share. And what I will say is, ⁓ I'm obsessed with helping offices be able to say yes to more of their life, to be able to say yes to more of what they want, and to be able to get back their time, their team, their life. And that's something that I'm just obsessed with. So if you're looking for help with that, if you...   I want more yes in your life and less stress and more happiness. Truly I do believe and I've seen it work with hundreds of offices and something just so powerful to be able to share, to give to you. And I just wanna say thank you. Thank you for making the Dental A Team podcast real. Thank you for being listeners. Thank you for sharing this podcast with so many of your friends. Thank you for commenting. Thank you for tagging us while you're driving to work. Thank you for being dedicated listeners. Thank you for being clients that work with us.   Thank you for truly wanting to change and impact the world of dentistry in the greatest way possible. It is truly an honor. I just feel so honored and I'm so freaking excited for the next thousand. So let's do it, let's rock. And at the end of the day, all of you, I want you truly remembering that dentistry is the greatest profession we could ever be a part of. I want you saying yes to more. If we can help you in any way, reach out Hello@TheDentalATeam.com. And as always, thanks for listening. I'll catch you next time on the Dental A Team podcast.