Podcasts about kpi

Re-releasing a DAT listener favorite! Kiera is all about key performance indicators in this episode, and why they're important. When framing KPIs as the vitals of your practice, it makes a lot more sense! Some of Kiera's favorite KPIs are … Production (net, not gross) Collection (at least 98%) How many new patients you're getting Average diagnosis Acceptance rate Overhead There are a lot more indicators she talks about in this episode, so whether you're a beginner with KPIs or elite status, there's something you can learn. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:05) Hey everyone, welcome to the Dental A Team podcast. I'm your host, Kiera Dent, and I had this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental assistant, treatment coordinator, scheduler, pillar, office manager, regional manager, practice owner, and I have a team of traveling consultants where we have traveled to over 165 different offices coaching teams. Yep, we don't just understand you, we are you.   Our mission is to positively impact the world of dental. And I believe that this podcast is the greatest way I can help elevate teams, grow VIP experiences, reduce stress, and create A-Teams. Welcome to the Dental A Team Podcast.   Hello, Dental A Team listeners. This is Kiera. And you guys, how's your day today? You guys loving it? Are you crushing it? I hope you are, wherever you are. I am actually sitting in my bedroom. I ⁓ rarely ever podcast here, because usually my husband's home. But tonight, I have some friends over there in the front room, and I definitely needed to get some podcasts done. Sissy was asking me, I just love having team members that are great at what they do. And I hope you guys take time to acknowledge the team members that make you great. The team members that are   just awesome at what they do. guys, Sissy keeps me so on the ball and I love her for it. Shelby does, Tiffany does, Brittany, Dana, Kylie, they are just an incredible bunch of people. And guys, if you ever get the opportunity to meet any of them, you are one lucky person. So I hope you're having a great day. I hope you're loving it. So podcasting today from the bedroom. I hope the audio is great. I hope you're loving it. Sun's just going down and today I just wanted to dive into a topic that I think is really awesome and it's KPIs.   So what the heck is a KPI? A KPI is Key Performance Indicator. I'll be completely honest. You guys, know I'm like authentic Kiera Dent. People when they call me and they chat with us, like interested in working with us, the number one thing I get told is, Kiera, you sound just like you do on the podcast. And I'm like, this is really great because it is me.   I don't shake it up, I don't change it. The only thing I do differently is I talk in a microphone so my voice sounds a little bit like smoother, if you will, on the podcast than in real life. But beyond that, same cadence, same tones. This is Kiera real life. So you guys know I am always, I try really hard to just be authentic Kiera. So if you ever come meet me in person, you peel back the Wizard of Oz current, I would be the exact same person as I am on the podcast as I am in real life. So when I first started as an office manager,   I did not know what a KPI was. I did not know why they were important. I didn't know that I should be tracking these things. I literally had no idea. So guys, if you're in my boat, hey, welcome, welcome to the CureDent No KPI Boat. If you know what they are, welcome, welcome to the Elite Boat. And if you are using them, welcome to the Rockstar Amazing Boat. Let's make you even better. So KPIs, I call them, the way I describe a KPI is they are the vitals of your practice.   So just like when you go to the doctor and they take your blood pressure, your temperature, they listen to your heart rate, all those things, those are the vitals. They take your weight. ⁓ I just went to the doctor the other day and it's super cool, like, right? You sit on the chair and they say they'll take your weight. And it was funny, the gal asked me, she said, do you wanna know your weight today? I was like, wow, thank you. Like, thank you for not making me have a bad day if I don't want to or thank you for giving me the opportunity. It just made me giggle.   But bottom line is the vitals, we go to the doctor and they take those vitals first because if any of those are out of alignment, that's the first sign that we have trouble. So that's what I think of with KPIs in a practice. These are the core pieces that are going to show you, is your practice healthy or is it not healthy? So yes, it's tracking and there's lots of different KPIs you can track. That's why it's called a key performance indicator. I am a firm believer that you should be able to change these up.   I think there are certain things that you should be tracking consistently. But I also think as human beings, we get stagnant and bored. So give yourself a decent amount of time to track and then shake it up. That way you're growing constantly and we don't get bored with KPIs. So for me, some of my favorite KPIs, this is a question every consultant who comes to Dental A team to work with us, we ask them, what is your favorite KPI to measure? One, I'm checking to see if they know what a KPI is. Guys, I probably would have flunked the consulting test if I would have come on.   We're a more elite company, guys. I have to keep these consultants on their top notch. They can't be lower than us now. So I ask what your favorite KPI is to track and why. Most of the time I get production and collection. Production is a great KPI to track. It's something, and again, be careful on production. Make sure you're tracking it on net, not gross. A lot of people wanna tell me that they have.   These huge successful practices, but guess what guys, if you can't collect it, don't even tell me that number. I don't care. It does not impress me because guess what? That high gross number feeds your ego. Your net number feeds your family. So I don't care about it. So report that number in net. Next up is your collection percentage. I want to know how you're collecting. So if you're a $1 million practice and you're only collecting 700,000, that's stressful. That means you're at a 70 % collection rate. I am aiming for a 98 % collection rate. Now,   There are lots of other KPIs and I will say there are some great softwares out there. Practice by numbers, dental intel, divergent. Those are my top three favorites. I'd probably put them in the order of dental intel, divergent, practice by numbers. I think all three of them are great. I love them all for different reasons. The reason I'm pro-ing for dental intel is because they just merged with Medento and guess what? They are kicking it. So I love that. I love what they do and I love Medento as a company. So any company with Medento, that's going to be my favorite company right now. But bottom line is a lot of these track KPIs.   What I found that gets tricky and what a lot of offices do is we often track too many things that we don't actually move the needle on anything. I'm guilty of this. So in our company, was having Cissy track how many Instagram followers we were getting every single week. At first, I thought it was a great marketing metric. I thought it was great to see how our marketing was doing. Guess what? It was actually just feeding my ego. So guys, if you want to feed my ego, please just go follow us on Instagram. I would love it. Get your friends, get your family, get your siblings, get your kids. I don't care who.   You can boost that number just to feed my ego. At the end of the day, do the Instagram followers actually matter? No, they don't. They don't move our company forward. What matters, just like you guys, how many new patients we're getting. So don't actually care about social media followers. Yes, it's a fun number to track, but what I care is how many new patients are we getting? Then after that, I actually care about if I'm going to the elite boat or to our rock star boat on how many new patients you're getting. Do you know how much each patient's value is?   Do you also know what our average diagnosis is on each patient? And do we know what our acceptance rate is on each patient? If you don't know that and you're already tracking some of these numbers, that might be a fun zone for you to go to, to be 2.0 or 3.0 of KPI tracking. If you're just starting out, don't go there. Let's just get you tracking new patients and where they're coming from. Bottom line is these are the vitals. So first steps first, I want you with your KPIs to make sure that you have the vitals of your practice. Production, collection, new patients.   case acceptance, reappointment percentages. Those are like your main shebangs that are really gonna tell you where you're going. If you wanna add in your overhead, I also love that because that's gonna pull in the business side of it to make sure that we're actually profitable as a business and we're not just running around trying to serve, but not even being profitable as a practice. We need our practice to be profitable. Otherwise we can't serve more in our community. Those are my main things I love to focus on. So if you're just starting out, start tracking those.   I prefer you track them at a minimum every week at best. I actually like these ones to be tracked on your morning huddle. It's great. Everybody has it, have it on a whiteboard. Everybody can see it. That is the vital heartbeat of your practice. I would love you to do it. Just like on my Apple watch, I'm watching the rings on my Apple watch. That's honestly the only thing on my watch face guys, because it'd be really fun. But I decided I don't want to get distracted by other things. I need to master these items before I move on.   So that's why I love it to be front and center. Get these KPIs front and center. Get a whiteboard, guys, they're real cheap. Put it up, track these items. Production, we talked about it. Net, not gross. Collections, we wanna make sure we're collecting at least 98 % if not higher. And then I want you to know how many new patients you're getting out of goal, what your case acceptance is. A healthy practice, if we're talking dollar for dollar, I'd like you to be anywhere from 35 to 65%. Now there's a wide range on that because I actually, if you don't...   diagnose a lot of ortho and you're not diagnosing a lot of implants in larger cases, your dollar for dollar should be way up higher. If you're diagnosing these huge treatment plans constantly, you actually should be hanging out lower because we're presenting so much treatment that I'm okay with a lower case acceptance. If we're one for one, meaning one thing accepted off of our treatment plan, no matter how large it is, I want you actually to be sitting at at least a 90 % case acceptance. If you're not, we got to talk.   That's right, you and me, we're going to have a date, we're going to chat. We need to get that case acceptance up because what we're doing is we're dis-serving our patients. We're not helping them find a way to get this treatment done. You as a treatment coordinator, your job is to be a solution creator with the patient. So do your job, find the solution, get those patients accepted. That way we can help them have healthy mouths and a better life, right? That's what it's all about. Hey, Dental A Team listeners, how was your 2021? Have you reflected back? Where did you really win?   Where did you really not win? If 2021 was a year of years, congratulations. I am celebrating with you and I would love to invite you to take it to the next level. If 2021 wasn't quite your year, hey, it's all right. I'm there for you. And I would love to invite you to make 2022 the year for you. That's right, guys. If you're ready to take massive action, if you're ready to take your practice and your team to the next level, increase your profitability. Yeah, guys, through an easy way.   Get your entire team aligned and you're ready to just have your life be different. That's right. Team development, top to bottom system development, top to bottom, changing and shifting your culture, improving your team morale. If that sounds like what you're interested in guys, I'd love to invite you to join us in our Dental A Team platinum group. It's the exclusive group where we physically fly to your practice. We give you insider tips. We share with you. have a quarterly newsletter that goes to that shares all the updates we're coming up with and we share it with our platinum group.   We'd love to have you and I would like to invite you because guys remember you're always one decision away from a completely different life. So reach out guys. I'd love to chat with you. I'd love to see if you're a great platinum client or what works best for you. Email me Hello@TheDentalATeam.com and I can't wait to welcome you as our newest platinum client. Take massive action. This is your year. Let's make sure 2022 is your year. Hello@TheDentalATeam.com. Can't wait to welcome you. So those are my main KPIs that I love to track.   Once you get those dialed in and you're consistent on those and you know, then we're going to start diving into even more data. I want to know how well our hygiene department's doing. They should be producing at least three times their pay. So if I'm a hygienist making $10 an hour, wouldn't that be a dream guys? Welcome to 2022. Hygienist $10 an hour. Yeah, right. You guys are like a hundred and a billion dollars an hour. Like it's crazy how much hygienists are at right now, but let's say for the sake of this podcast, it's $10 an hour. Okay. I should be producing at least   $30 per hour as a healthy hygienist. That's on a PPO. If I'm fee for service, I like you producing at least four times your pay. So if I'm in a fee for service practice, I'm producing $40 an hour, okay? So that would be another great KPI to track. You can also break it down per department. So we might have our doctors. Great KPI to track on our doctors is what are they producing per hour? Most doctors should be producing at least $500 per hour at a minimum, okay?   So if we're working in an eight hour day, that's a $4,000 day per doctor, again on net, not gross. So that's a great metric to put in there. What are our doctors producing per hour? What's our doctor case acceptance? What's our doctor diagnosis? Great KPIs for you to start tracking. If we move on to our hygiene department, you can track fluoride, you can track perio. Perio is a great set to track. We can track ⁓ how many night guards they're doing. We can track how many orthostarts they're doing.   Great KPIs to track, again, if you're in the elite rockstar status. ⁓ Dental assistants, I like to track how many same day conversions you get. Also, how many times you leave the room is a great KPI to track. Also, how many Google reviews do dental assistants get? Those are all really, really great ones that you can do. For front office, scheduling. How often are we scheduling our hygiene and doctors to goal?   So I usually like between 80 and 90 % that they're scheduled to go. Schedulers can be how many openings they have in hygiene. It can also be how many new patients you're scheduling. For our treatment coordinators, case acceptance, right? We want to make sure that we're getting those cases up there. For office managers, what's our collection percentage that can also go to our billers? Billers, I love you to be tracking your AR. Also outstanding claims. ⁓ How long it's taking us to get our claims paid. It's a fan-freaking-tastic KPI to be tracking.   because we want to be paid quicker. Guess what? If I'm tracking that, I can see, are we not sending our claims clean and are we having errors? Could we fix that? Could we enter data better so we don't have these issues happening? Could also track how long our patients are waiting in the waiting room. If we're working on VIP new patient experience. As I just listed, there are a myriad of KPIs you could do. What happens is we often try to track too many things that were actually focused on nothing. So I suggest you usually have at least one primary KPI per   person in the practice. It's their primary. That's the one that no matter what, they're going to hit that. And we make sure it moves our needle forward. So what's going to move our doctors forward? What's going to move our hygienist forward? It's going to move our dental assistants, our scheduler, our biller, our office manager. What is the one thing if we could only focus on one thing, what's going to move each of those people forward the most and move our practice forward the most? Focus on that. Master that. Set a goal of what you should be hitting and report either weekly or daily.   on those. I'll be honest, if you report it daily, just like working out daily, you will probably see greater results than if you do it weekly or just monthly. So I also have with KPIs that you should really, really, really, really be ramping those up and making sure you're reporting consistently and that people know the goals. If we miss it, let's find out why. What's going on? Let's diagnose the problem. Let's find out what can we do to improve that. Again, I want you to think of these as vitals. KPIs are vitals of a practice.   If you don't track these, if you don't check them, you will die. Okay? If you think about it that way, well, instantly I'm like, maybe I don't need to track that. Maybe I don't need to focus on that. If you're already tracking it and you're breathing imperfect, guess what? What happened to the doctor? They start checking other things. They run blood tests on us and they check a thousand different things in that. Okay? So there are lots of KPIs you can do, but I would say keep it simple. Do the kiss method. Keep your KPIs simple. Then add to it. Maybe each quarter we add something.   Maybe each month we add something. It's also fun if you have your team help create these KPIs with you. What do they think is going to the practice board? What did they get excited about? Maybe they want to make social media posts. Maybe they care about how many followers we actually have. Maybe you guys want to do that. Maybe they do it on how many new patients they can get. I just had an office, super fun. The team decided that they were going to try and get more family members scheduled. So on average, this practice was averaging about 35 new patients. Guess what?   Guess what? Just by focusing on asking for referrals from patients and getting more family members scheduled, they use the phrase, what other family members can we get scheduled for you today? They have increased their new patients with no marketing to 50 new patients a month. Is that not rad? That's because they focus on a vital that the practice needed to do. They focus on where they were weak and they're able to move their practice forward. So guys, I would encourage each of you.   Look at these KPIs, get them set. If you don't have a regular KPI tracking, let's start there. If you do, I want to bump it up. Are those KPIs being reported weekly by all team members? And does the doctor and office manager review this? I will tell you at our company, Shelby, she's a rock star. Our whole team reports on a Google drive. We call our leadership scorecard. Those are where our KPIs hang out. Every person has a number that they're tracking. We review these, we make sure that they're the vitals of our company and they're moving us forward.   Every person reports on this every single Friday. We have a reminder that goes out, so everybody fills it in. Shelby then makes sure it comes over to me. I then with Shelby review this leadership scorecard. Then on our leadership team, we look at this every single month and make sure that those are vitals. And then we look to see where are we weak? What do we need to move forward? This is how you start to track. Also, if you want to stamp out and do more practices and you want to have more growth, having a leadership scorecard where you track these KPIs consistently.   allows you to then be able to manage and oversee multiple locations because everybody's tracking. And at a second, you can glance at this and you'll be able to know where your practice is weak and where it's strong and where you need to dive in and give it massive help. So guys, I strongly encourage you, if you're not doing it, do it. If you're doing it already, where can you ramp it up? If you're already ramping it up, get your team members involved and ask them where they want to take it to the next level. KPIs are magic. They're vitals. Also, if you're in that top, top tier,   Maybe I challenge you and say, where could you simplify? Are you overtracking? Sometimes when I look at dental intel, I'm like, holy guac. That's a lot of items you're tracking. How do they know where to focus? I think about the book, Essentialism. If you haven't read it, I would strongly encourage you to do it. If we're focused on too many things, we actually don't make a lot of progress anywhere. We make minimal progress. If we're focused on one thing, we kill it. We knock it out of the park. We dominate it. So I challenge each of you, look at those KPIs. Could you simplify them if you're already doing them?   What are the main drivers of the practice? Keep it to three per department is my recommendation. Make sure that what we're truly focused on is actually going to move you guys forward. If you need help getting those KPIs set up, if that's something you want to start doing, we make sure our practices are all tracking. Our offices have vitals. We look at them. We actually call it their vital scorecard. Truth. That's really what we call it. So if you guys want to help with this, if you'd love somebody to help hold you accountable, email me. Hello@TheDentalATeam.com. I'd love to help you out.   nothing else guys, go get these KPIs in place and know that you guys are in control of this. You can see your practice at a glance. You can know if you're healthy or not just at a glance, just like the doctor does when we go in for our medical doctors. So guys, try it out. I'd love to hear it. I'd love to hear your successes. Post your KPI scorecards and tag us. We'd love to see it. Share. If you guys want to, you can start to get on our Facebook group, Donuts with Dana. She's literally going around and she's pulling these ideas and she's sharing and she's answering questions.   So join her, she's on Facebook Live every Friday, Donuts with Dana. So hop on over there if you have questions getting this set up, she's there, she'll help answer questions. And as always guys, just take action, do it. Don't be afraid of KPIs, they're very easy. And if we can help you, email us, Hello@TheDentalATeam.com. I'd love to share it with you guys. If you need a sample, email us, Hello@TheDentalATeam.com. And as always, thanks for listening. I'll catch you next time on The Dental A Team Podcast. And that wraps it up for another episode of The Dental A Team Podcast.   Thank you so much for listening and we'll talk to you next time.  

第28集Podcast來囉！ 這集的來賓是咱的好朋友— 佑仁 、亞特陪你káng台語 恭喜兩位開新節目《天頂半節虹》 內容主要是講性別的議題 敢有人收聽過矣？ 猶未聽過先共這集聽了 對節目會加較了解喔(敢有? 這集的 #出名人請借問 會當聽著： ✅做伙主持前先看星座 ✅台語講性別是頭一个 ✅這禮拜有重口味

At the EUVC Summit 2025, the Firm of the Year award didn't go to a household name—or a partner of the presenter. It went to a firm that's quietly built one of the most impactful portfolios in European venture over the past decade:Credo Ventures – winner of this year's Firm of the Year Award.And the irony? They didn't see it coming.“I never really liked awards like this… but maybe I'm ready to reconsider.”Credo Ventures' rise hasn't always been center stage. Based in Central and Eastern Europe, they've long bet on founders and ecosystems that many in mainstream venture overlooked.But the results speak for themselves—category-defining companies, global expansion stories, and a consistent track record of backing ambitious founders early.“Maybe having such an award can be a new KPI for us—right next to DPI.”The Credo team kept the moment light, thanking not just their founders and LPs—but even the investors who didn't back them.“Thank you, Thomas, for not investing in us. Maybe that pushed us forward even more.”This self-awareness is part of what's made Credo so beloved in the ecosystem: no arrogance, no buzzwords—just clear conviction, strong founder relationships, and outcomes that speak louder than headlines.This award wasn't just about Credo—it was a signal to every fund building off the beaten path:That it's possible to build world-class performance from anywhereThat recognition follows consistencyAnd that humility and humor are strengths, not liabilities“The real credit goes to the founders we've backed. Their success is why we're here today.”Congratulations to Credo Ventures—EUVC Firm of the Year 2025.May DPI stay high, and KPIs stay fun.Building Beyond the SpotlightA Touch of Humility. A Lot of Performance.A Win for the Underdogs

In this episode of the Programmatic Digest, host Manuela Cortes sits down with Angelina Eng, Vice President at IAB, to unpack the evolving world of measurement, attribution, and attention in digital advertising. Angelina shares her deep expertise in helping reduce friction across the ad tech ecosystem and establishing industry best practices through IAB's Measurement, Addressability, and Data Center. She breaks down the misconceptions around last-touch attribution, the importance of assisted attribution, and how weighting ad formats can better reflect their role in the funnel. We also explore the challenges and opportunities in publisher–buyer collaboration, the adoption of conversion API standards, and why standard taxonomies are critical for interoperability. Angelina offers practical steps for media buyers and publishers looking to elevate transparency, data harmonization, and campaign effectiveness. The conversation also dives into the future of attention metrics, how they're being defined and measured, and whether they can become a standard KPI. Finally, Angelina shares her thoughts on how AI is reshaping the ad tech stack—from operations to optimization—while emphasizing the need for compliance, minimizing bias, and balancing human oversight. Plus, we get to know Angelina beyond her work, including her love for the outdoors, salsa dancing, and family life. If you've ever struggled with attribution models, measurement frameworks, or attention debates, this episode is packed with clarity and forward-looking insights.   About Us: We teach historically excluded individuals how to break into programmatic media buying and land their dream jobs. Through our Reach and Frequency® program, an engaged community, and expert coaching, we offer:   Programmatic Training & Coaching: Executive Membership: for the busy mid-level to senior or director-level programmatic ninja looking for a structured, high-impact way to stay ahead of evolving trends, sharpen your optimization skills, and connect with like-minded experts. Join Here: https://programmaticdigest14822.ac-page.com/executivemembership   Accelerator Program: A 6-week structured program with live coaching, hands-on DSP exercises, and real-time feedback.  Sign Up: https://reachandfrequencycourse.thinkific.com/courses/program   Self-Paced Course: Learn at your own speed with full content access. Enroll Here:  https://reachandfrequencycourse.thinkific.com/bundles/the-reach-frequency-full-course   Timestamps 00:00 – Welcome & Guest Intro 01:43 – Attribution Misconceptions Explained 05:26 – Assisted Attribution & Weighted Assets 08:26 – Conversion APIs & Publisher Collaboration 11:12 – Attention Metrics: Hype vs Reality 18:26 – Standardization & IAB's Role in Data Alignment 26:05 – How AI is Reshaping Ad Tech 30:53 – Fun Facts with Angelina Eng   Meet Our Guest: Angelina Eng, IAB https://www.linkedin.com/in/angelinaeng   Meet The Team: Hélène Parker - Chief Programmatic Coach https://www.heleneparker.com/  https://www.linkedin.com/in/helene-parker   Manuela Cortes - Co-Host  Programmatic Digest In Espanol:  https://www.linkedin.com/in/manuela-cortes-   Learn Programmatic As a TEAM: https://www.heleneparker.com/workshop/ As a Programmatic Ninja: https://www.heleneparker.com/course/ Programmatic Coaching Newsletter: https://www.heleneparker.com/newsletter/   Programmatic Digest https://www.linkedin.com/company/programmatic-digest-podcast https://www.youtube.com/channel/UCBGMMRsZkw0IIUbQIJmMBxw     Looking for programmatic training/coaching?  Sign up to our Accelerator Program: A 6-week structured program with live coaching, hands-on within DSP(s) exercises, and real-time feedback—perfect for those who thrive on accountability and community, and looking to grow their technical skillset https://reachandfrequencycourse.thinkific.com/courses/program   Self-Paced Course: Full access to course content anytime, allowing independent learners to study at their own speed with complete flexibility. https://reachandfrequencycourse.thinkific.com/bundles/the-reach-frequency-full-course   Join our next workshop by signing up to our waitlist below:  https://www.heleneparker.com/waitlist/  

Mit Mats Hummels fing alles an. Doch mittlerweile betreut Five Aside mehrere ausgewählte namhafte Sportlerpersönlichkeiten wie Leichtathlet Leo Neugebauer, Sprinterin Gina Lückenkemper und Fußballer Christoph Kramer. Die Agentur sieht sich selbst als Sport Marketing Speedboot: klein, aber wendig. Die Rolle von Geschäftsführer Marvin Docke ist ebenso dynamisch: Von Social Media- und PR-Berater über Dealmaker, Literatur-Agent und Podcastvermarkter bis zum  Positionierungsstrategen. Und genau dieser Pioniergeist ist es, der Five Aside zum absoluten Experten im Athleten Marketing macht.  Wie hat sich das Verhältnis zwischen Brands und Sportlerinnen und Sportlern in den letzten Jahren verändert, welche Trends lassen sich aktuell erkennen und zu welchen Deals wurde am Ende doch abgeraten? Welches Geschäftsmodell verfolgt Five Aside und inwiefern unterscheidet es sich von klassischen Agenturen im Sportbusiness? Wie genau berät Five Aside Brands und Rechtehalter? Und welche Rolle spielt überhaupt ein Management bei der Karriere nach der Karriere? Unser Gast Marvin Docke, Geschäftsführer Five Aside Unsere Themen Spezialisten im Sportmarketing vs. Spielerberatung  Perfect Match: Nach welchen Kriterien werden Athleten ausgewählt? Business Model: Wie verdient Five Aside Geld? Unternehmertum: Was würde Marvin  anders machen? Organisation innerhalb der Agentur: Wachstum als KPI? Trends in der Zusammenarbeit mit Brands: Mehr Influencer weniger Partner? Insights ins Venture Building: Beispiel Baller League Relevanz von KI im Agentur-Business Zum Blogartikel: https://sportsmaniac.de/episode511 Unsere Empfehlungen Abonniert unser Weekly Update: https://sportsmaniac.de/wu Unsere Partner (Anzeige) PACE: "Reinventing the Game." Die Spielregeln im Sport werden neu geschrieben. Was Fans von morgen bewegt, warum Frauensport boomt und wie Sport global neu gedacht wird, zeigt das neue Whitepaper The Next Billion Fans von unserem Partner PACE. Jetzt kostenlos downloaden: https://sportsmaniac.de/pace   IST: Als Anbieter von Weiterbildungen und (dualen) Studiengängen kommt an der IST-Hochschule im Sportbusiness keiner vorbei (auch nicht bei der Karriere nach der Karriere). Exklusiv für alle Sports Maniac Hörer*innen gibt's jetzt 150 € Rabatt auf die erste Monatsgebühr bei Neuanmeldung - ganz egal, ob du dich persönlich weiterbildest oder dein Team verstärken willst. Dein persönlicher Ansprechpartner Marcel Schumacher hilft dir dabei gerne weiter. Jetzt Marcel mit dem Code "Sports Maniac" kontaktieren: Tel.: +49 211 86668 614 // E-Mail: mschumacher@ist.de Unser Kontakt Folge Sports Maniac auf LinkedIn, Twitter und Facebook Folge Daniel Sprügel auf LinkedIn, Twitter und Instagram E-Mail: daniel@sportsmaniac.de Wenn dir gefällt, was du hörst, abonniere uns gerne und empfehle uns weiter. Der Sports Maniac Podcast ist eine Produktion unserer Podcast-Agentur Maniac Studios.

FIGHT.K 20250906 和耶穌關係的KPI

This is Part 8 of Steve Coughran's book Building Margin. Steve shows how to turn data into decisions—closing the visibility gap, shifting from lagging to leading indicators, and building a culture where estimating, field, and finance interpret the same KPIs. The focus: track free cash flow first, use a tight KPI set, and run “insight sprints” so action protects margin.LinkedIn | YouTube coltivar.com

In this episode, we sit down with James Heller to explore his unexpected journey from physics to real estate wholesaling. James opens up about his early career in the semiconductor industry, how the pandemic shifted his path, and the role a close friend played in introducing him to the world of real estate in Boise. What began as cold calls and trial-and-error quickly turned into a career built on persistence and adaptability.We dive into the early challenges James faced without formal training, his first breakthrough deal in Longmont, and the lessons that reshaped his approach to valuing properties and closing deals. James shares how his leadership experience from the corporate world gave him an edge in team building, KPI tracking, and managing business operations remotely.He also unpacks his strategies for hiring, scaling with virtual assistants, and identifying bottlenecks in business growth. With a clear focus on the Colorado market, James reveals why staying local has been key to his success and how he plans to continue scaling through people and processes.From physics labs to phone calls, James's story is packed with insights on resilience, leadership, and the practical side of building a real estate business from scratch.Key Topics:-James Heller's transition from physics to wholesaling real estate-Early challenges and first deal in Longmont-Leadership skills and applying KPIs to business growth-Expanding the team with virtual assistants and new hires-Lessons from flipping and managing disposition strategies-Introduction of Acre Fi and future plans===

In this episode we dive into Greg's new Book the Physics of Project Acceleration.The ChallengeThere are 8 types of project acceleration.And 33 techniques to make them real.Most teams only think “crash the path” or “work weekends.” But acceleration isn't about brute force. It's about changing the model first—then making it real.Greg Lawton's new book The Physics of Project Acceleration shows how. One equation. 33 tactics. Some cost, some save, some shift risk. The real constraint isn't math—it's contracts, culture, and trade handoffs.My favorite: the Long-Tail Slicing Sprint. In half a day, you break down the 20 riskiest tasks, tighten handoffs, and prove the gains with Monte Carlo. You don't just go faster—you remove the variance that keeps you slow.When leadership says “pull the date forward,” will you reach for overtime—or a playbook?Continue LearningCheck out our new book The Critical Path Career: How to Advance in Construction Planning and SchedulingSubscribe to the Beyond Deadlines Email NewsletterSubscribe to the ⁠⁠⁠⁠Beyond Deadlines⁠⁠⁠⁠ Linkedin Newsletter⁠⁠Check Out Our YouTube Channel⁠⁠.ConnectFollow ⁠⁠⁠Micah⁠⁠⁠, ⁠⁠⁠Greg⁠⁠⁠, and ⁠⁠Beyond Deadlines⁠⁠ on LinkedIn.Beyond DeadlineIt's time to raise your career to new heights with Beyond Deadlines, the ultimate destination for construction planners and schedulers. Our podcast is designed to be your go-to guide whether you're starting out in this dynamic field, transitioning from another sector, or you're a seasoned professional. Through our cutting-edge content, practical advice, and innovative tools, we help you succeed in today's fast-evolving construction planning and scheduling landscape without relying on expensive certifications and traditional educational paths. Join us on Beyond Deadlines, where we empower you to shape the future of construction planning and scheduling, making it more efficient, effective, and accessible than ever before.About MicahMicah, the CEO of Movar US is an Intel and Google alumnus, champions next-gen planning and scheduling at both tech giants. Co-founder of Google's Computer Vision in Construction Team, he's saved projects millions via tech advancements. He writes two construction planning and scheduling newsletters and mentors the next generation of construction planners. He holds a Master of Science in Project Management, Saint Mary's University of Minnesota.About GregGreg, an Astrophysicist turned project guru, managed £100M+ defense programs at BAE Systems (UK) and advised on international strategy. Now CEO at ⁠⁠Nodes and Links⁠⁠, he's revolutionizing projects with pioneering AI Project Controls in Construction. Experience groundbreaking strategies with Greg's expertise.Topics We Coverchange management, communication, construction planning, construction, construction scheduling, creating teams, critical path method, cpm, culture, KPI, microsoft project, milestone tracking, oracle, p6, project planning, planning, planning engineer, pmp, portfolio management, predictability, presenting, primavera p6, project acceleration, project budgeting, project controls, project management, project planning, program management, resource allocation, risk management, schedule acceleration, scheduling, scope management, task sequencing, construction, construction reporting, prefabrication, preconstruction, modular construction, modularization, automation, Power BI, dashboard, metrics, process improvement, reporting, schedule consultancy, planning consultancy, material management

又到了一年一度的中元节。本期节目特别邀请吕兴和他的导师——西方神秘学领域重量级人物爱莎老师，带你踏上一段神秘的灵性之旅。节目中，爱莎老师不仅科普了西方神秘学的三大支柱——塔罗、星盘与生命灵数，还带来了诸多亲历奇闻：高中澳洲迷路，却误入灵性世家；三次泰国之行，都暗藏命运玄机。她为明星朋友破解“降头”，还帮助电影突破票房KPI！这些堪比玄幻小说般的情节，竟都来源于真实经历。本期节目，将带你从玄学中悟出人生哲学。最后，祝愿每位听众中元安康，夜晚宁静，心境平和。更多精彩内容，欢迎收听本期节目~主播 / 相征嘉宾 / 爱莎 吕兴封面绘画 / 爱莎音频后期 / 陆凯BBBBUDDHA音频上传 / 恬恬-本节目由深夜谈谈 Midnight Network出品 -Playlist:01:48:10 Marcin Przybyłowicz - Lullaby of WoeTimeline:00:05:25 因为游戏结缘的师徒两人00:06:10 西方有三大神秘学00:10:51 祖上四代都是灵性大师00:18:01 靠占卜选女友？00:28:28 下“死降”？妹妹你得救我！00:32:46 脚上被钉了钉子00:44:38 很火的“ 脉轮疗愈”了解一下00:50:13 前世之寻找我丢失的孩子01:07:11 生育这事？01:14:38 大师算的“流年”01:23:35 神童的天赋和灵性就是不一样01:33:46 “TO B”的项目也有01:38:19 换命这个事存在么？深夜谈谈签下了日本独立小众清酒品牌倉本KURAMOTO 系列清酒中国独家代理权，3款独具特色的清酒已在夜市上线，数量有限，欲购从速唷~微信小程序搜索「大内夜市」即可购买！大内夜市近期上新！大内人气玄学嘉宾张无梦为女性量身打造4款文玩手串，旺金财运、金玉良缘、扶摇直上、顺遂安然，电子木鱼弱爆了！物理配饰积功德，玄学朋克，硬核转运！微信搜索「大内夜市」即可购买！深夜谈谈夏季招聘来啦，本次开放岗位：设计师（全职/兼职），感兴趣的朋友们请发送求职信+简历+个人作品请发送至邮箱jobs@midnightalks.com。记得注明应聘岗位及意向城市嗷。深夜谈谈播客网络旗下播客：大内密谈、枕边风、空岛、随便聪明、淮海333-你还可以在这里找到我们：小红书：@深夜谈谈、@相征terry、@miyaB站：@大内密谈midnightalks视频号&抖音：@深夜谈谈微博：@大内密谈 微信公众号：大内密谈 商务合作邮箱：biz@midnightalks.com加听众群：加深夜谈谈子微信（微信号:SYTT-midnightalks）并回复【听众群】即可进群。

This week's topic:  The 5 Key Success Factors Chiropractors Must HaveThe KC CHIROpulse Podcast is designed for Chiropractic professionals ready to elevate their practice to new heights.  This week, the show is hosted by Kats Consultants' coaches Dr Michael Perusich and Dr Alex Kallio, seasoned experts in Chiropractic business management.  This podcast provides invaluable insights and actionable strategies to help you create a flourishing and sustainable Chiropractic business.In this episode, we discuss:Why creating a clear vision for practice success is essentialHow a focus on your KPI's is a game changer for your practiceWhy creating a patient-centric culture is paramount to success…and so much more…In each episode of KC CHIROpulse, we delve into crucial aspects of building a successful Chiropractic practice, covering topics such as establishing a strong foundation, adopting a patient-centric approach, mastering marketing techniques, achieving financial fitness, fostering effective team building and leadership, integrating technology and innovation, and navigating common challenges in the field.Whether you're a seasoned chiropractor or just starting your practice, the KC CHIROpulse Podcast offers a wealth of knowledge and personalized practical advice to help you navigate the intricate world of Chiropractic business. Join us on this journey as we explore proven strategies, share success stories, and connect with industry experts to empower you in your pursuit of building a thriving Chiropractic practice.Don't miss out on the latest insights and expert guidance. Subscribe now and unlock the secrets to taking your Chiropractic practice to the next level. Your success is our priority at Kats Chiropractic Business Advisors.DISCLAIMER:  The information presented in this broadcast is for educational purposes only and is not intended to offer legal, investment, accounting, or medical advice, and represents the opinions of the speakers.  Seek the consultation of a professional for advice in those areas. And remember…your results using this information may be different than described.Be sure to SUBSCRIBE to the Kats Consultants CHIROPulse Podcast When you are ready we can help. Free Resource: Download What's Your Practice Worth? Let's Chat -30-minute chat about your practice Attend a Virtual Seminar Join the new subscription program Path to Prosper KC CHIROpulse Podcast. Helping Chiropractors keep their pulse on success. Thanks for listening.

В новом выпуске подкаста на «КрыльяхTV» Алик Пухаев и Азамат Козырев поговорили о том, как жителю региона достучаться до своего депутата в Государственной Думе и как вообще выстраивать взаимодействие с законодательным органом России. Не секрет, что значительная часть работы корпуса депутатов Госдумы выстроена вокруг взаимодействия со своими избирателями и помощи им в тех ситуациях, где привычные бюрократические механизмы уже не работают.00:00 Вступление00:45 Спор об эффективности госаппарата02:27 Как устроена Госдума и роль аппарата, структура комитетов и управлений, распределение обращений граждан05:07 Два способа подачи обращения депутату — личный прием и сайт Госдумы, риски массовых обращений07:52 Почему важно обращаться в правильное место, территориальный принцип, политические взгляды и личный фактор10:05 Как написать обращение, чтобы оно сработало, структура письма и обращение как к живому человеку12:23 Примеры из медицинской сферы, маршрутизация пациентов между поликлиниками и федеральными центрами17:17 Лечение в Москве и регионах, оборудование, квоты, телеконсультации и взаимодействие с Минздравом20:38 Личные истории помощи, детские болезни, бюрократия и решение через связи и авторитет23:39 Как личные связи помогают решать проблемы, пример с девочкой из Мордовии27:53 Социальный капитал как инструмент решения вопросов вне формальной системы, «просите как у соседа»31:52 KPI депутатов и контроль работы, когда депутат обязан реагировать35:12 Публичные обращения и их риски, пример с девочкой в хиджабе38:51 Главные темы обращений, правоохранительная сфера и противоположные позиции по одному делу42:34 Массовые обращения и попытки давления на систему, почему это редко работает и кто такие «профессиональные жалобщики»46:26 Штат помощников депутата, оплачиваемые и общественные помощники, разные стили работы48:05 Почему молодые депутаты часто активнее, эффект первого созыва и интерес к законотворчеству49:07 Почему вмешательство депутата эффективно, депутатский запрос, юридическая сила и риски для чиновников53:24 Почему стоит писать депутату, работающая система защиты прав граждан54:35 Работа помощника — моральное удовлетворение, личное участие и накопление социального капитала58:49 Работа в Госдуме как позитивная коммуникация между разными сферами и помощь в бытовых вопросах01:01:11 Личный подход против формализма, важность звонков и прямого общения01:02:43 Социальный капитал в закрытых обществах, пример Осетии и ценность взаимопомощи01:04:12 Философия маленьких обществ и ситуативная мобилизация01:04:43 Хионизм, социальный капитал

Spencer Cibelli, Investment Associate at Robotti & Company, stops by to discuss Haypp Group; the world's largest online retailer of nicotine pouches and traditional snus products. The nicotine pouch category is, as Mugatu would say, "So hot right now." Spencer details Haypp's unique characteristics, benefit to customers, and value offered to suppliers. This business has an interesting niche. And may just be an unlikely "Win-Win-Win" example. Enjoy the episode! Sponsor NotesThis episode is brought to you by Fiscal.aiFiscal.ai is the complete modern data terminal for global equities. The Fiscal.ai platform combines a powerful user experience with all the financial data capabilities that professional investors need. Users get up to 20 years of historical financials for all stocks globally that they can easily chart, compare, or export into their own models. And unlike legacy data terminals where it can take hours or even days, Fiscal.ai's data is updated within minutes of earnings reports. Fiscal.ai also tracks all company specific Segment & KPI data so you dont have to!Use my affiliate link fiscal.ai/brew, you will automatically get 2 weeks of Fiscal Pro for Free and if you find that you want to upgrade, my link will get you 15% off any paid plans. TakeawaysHaypp is the world's largest online retailer of nicotine pouches.The company has a unique data insights business that contributes to its revenue.Consumer behavior in the nicotine pouch market shows a willingness to switch brands.Regulatory challenges are significant but manageable for Hape.Pricing strategies allow Haypp to offer lower prices than traditional retailers.The growth potential in the nicotine pouch market is substantial, especially in the US.Management's long-term vision is focused on market share growth.Valuation metrics suggest Haypp is an attractive investment opportunity.The online penetration of nicotine products is still low, indicating room for growth.Haypp's relationships with manufacturers are symbiotic and beneficial for both parties.

Are you running a business or just duct taping one together? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Lauren Duke. Lauren is the founder and CEO of Core Ops Collective, to unpack how she went from military spouse and hairdresser to running operations for one of the nation's top real estate teams—closing over 3000 transactions and opening 21 expansion locations. Lauren explains why so many agents get stuck wearing every hat, how culture can't just be “family,” and the difference between surviving and scaling. She dives into her signature SCALE framework—Set the vision, Capture attention, Acquire business, Lead with systems, Elevate experience—showing agents how to replace chaos with clarity. From CRMs and lead magnets to touch plans and KPI dashboards, Lauren reveals the tools and mindset shifts that free agents from survival mode and position them to grow like true CEOs. If this conversation gave you clarity, share it with another agent who's grinding without a plan. Subscribe to Real Estate Excellence, leave a review, and commit to setting up one system this week that will carry your business further.   Highlights: 0:00 - 6:00 Introduction and agent struggles Why agents hit a ceiling early Misconceptions about brokerage support Overwhelm from CRMs and tech tools Why systems matter before scaling 6:00 - 15:00 Lauren's background and entry into real estate From hairdresser to military spouse life Launching a VA business on Facebook First role as a transaction coordinator Learning operations by trial and error 15:00 - 25:00 Building and leading teams Expanding to 21 locations nationwide Managing 100+ agents and staff Culture vs. family in teams Launching Core Ops Collective after parting ways 25:00 - 41:00 The SCALE framework Setting the vision with audits Capturing attention with core values Acquiring business through CRMs Leading with measurable systems 41:00 - 55:00 Systems, automation, and client touch plans Building landing pages and lead forms Using Facebook groups for lead gen 00:45:30 to 01:22:23 Dashboards, hiring, and team building ·        CEO dashboards for KPIs and cost of sale ·        Avoiding the pay-per-lead trap ·        Setting clear roles and accountability for admins Dashboards and KPIs for agents Final advice on scaling with clarity   Quotes:  “We replace survival mode with structure.” – Lauren Duke “You can't grow a team if you don't even know how you want to show up for clients.” – Lauren Duke “If you don't know your core values, decisions will paralyze you.” – Lauren Duke “Your assistant should be an extension of you.” – Lauren Duke   To contact Lauren Duke, learn more about her business, and make her a part of your network, make sure to follow her on her Website, Instagram, Facebook, and Podcast.   Connect with Lauren Duke! Website: https://www.coreopscollective.com Instagram: https://www.instagram.com/coreopscollective Facebook: https://www.facebook.com/coreopscollective Podcast: https://open.spotify.com/show/0CeMtpitmpW2KB4j05cI7i   Connect with me! Website: toprealtorjacksonville.com   Website: toprealtorstaugustine.com    SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best.   #RealEstateExcellence #LaurenDuke #CoreOpsCollective #RealEstateOps #ScaleYourBusiness #CRMSystems #LeadGeneration #TeamBuilding #Brokerage #AgentSuccess #BusinessSystems #EntrepreneurMindset #OperationsExcellence #RealEstateCoaching #ScalingAgents #CEOAgent #ClientExperience #KPIDashboard #Leadership #Authenticity

Oscar Glovéus, medgrundare Orange Juice, gästar podden Framtidens E-Handel och ​​bjuder oss på en Meta Masterclass. Oscar delar med sig av sina erfarenheter från att ha skapat hundratals miljoner i annons­spend och hur man bygger ett långsiktigt lönsamt ekosystem runt Meta-annonsering. Vi pratar om hur plattformen förändrats sedan 2017, hur man balanserar nykundsanskaffning och retention, vilka KPI:er som verkligen betyder något – och varför kreativa tester kan vara skillnaden mellan vinst och förlust. Ett avsnitt fyllt av konkreta insikter för alla som vill lyckas med digital marknadsföring 2025.04:00 – Erfarenheter från åren på Ideal of Sweden och resan från 5 MSEK till 500 MSEK online09:48 – Hur Meta-plattformen har förändrats från detaljstyrning till konsoliderade kampanjer17:17 – Att räkna på realistiska budgetar och justera bolagets mål efter data18:52 – Skillnaden mellan att driva nykundsanskaffning och bearbeta befintliga kunder20:06 – Vad som definierar en bra medieköpare och helhetsperspektivet på e-handel22:36 – Principer för kampanjstruktur och varför testkampanjer är avgörande26:28 – Anpassning av kampanjer efter bolagets storlek och produkternas egenskaper29:14 – Vanliga misstag i kassaupplevelsen och varför betal­lösningen avgör35:10 – Exkluderingar och kontroll av spend mellan nya och befintliga kunder37:02 – KPI:er som är mest relevanta för rapportering och styrning46:57 – Kreativ diversifiering och varför många bolag producerar för lite innehåll49:22 – Att balansera top, middle och bottom funnel i kampanjer52:28 – Kreativ output kan avgöra ett varumärkes överlevnad59:16 – Exempel på popup-strategier och hur de förbättrar algoritmernas precisionHär hittar du Oscar & Orange Juice:https://www.linkedin.com/in/oscar-glov%C3%A9us/https://www.ohjay.co/ Sponsor:https://www.kustom.co/ Följ Björn på LinkedIn:https://www.linkedin.com/in/bjornspenger/ Följ Framtidens E-handel på LinkedIn:https://www.linkedin.com/company/framtidens-e-handel/ Besök vår hemsida, YouTube & Instagram:https://www.framtidensehandel.se/ https://www.instagram.com/framtidens.ehandel/ https://www.youtube.com/channel/UCEYywBFgOr34TN8NtXeL5HQPoddproducent och klippare Michaela Dorch & Videoproducent Fredrik Ankarsköld:https://www.linkedin.com/in/michaela-dorch/ https://www.linkedin.com/in/ankarskold/ Tusen tack för att du lyssnar!Support till showen http://supporter.acast.com/framtidens-e-handel. Hosted on Acast. See acast.com/privacy for more information.

This is Part 8 of Steve Coughran's book Building Margin. Steve shows how to turn data into decisions—closing the visibility gap, shifting from lagging to leading indicators, and building a culture where estimating, field, and finance interpret the same KPIs. The focus: track free cash flow first, use a tight KPI set, and run “insight sprints” so action protects margin.Win a free custom KPI Dashboard for your business. Apply now before the September 10th drawing: coltivar.com/kpisLinkedIn | YouTube coltivar.com

Procurement is no longer just about cutting costs—it's about building trust, creating value, and driving strategy.In this episode of The Bilna Sandeep Show, we sit down with Ahmed Raafat, Head of Procurement & Supply Chain at ARM Holding, to uncover how procurement is shaping the future of Dubai's booming construction industry.From his journey as a site engineer to procurement leader, to insights on AI, digitalization, vendor management, and the impact of COVID-19, this conversation dives deep into how procurement is evolving into one of the most strategic functions in construction and real estate.

Peut-on construire une entreprise performante sans sacrifier ses convictions ni l'humain ?Agathe Molinar, fondatrice de Seize Mai, prouve que oui.Dans cet épisode, elle partage son parcours d'entrepreneure et sa vision d'un leadership exigeant mais aligné, où l'écoute, la formation des équipes et le bien-être ne sont jamais des options.Au programme :✔ Les moteurs qui l'ont poussée à créer Seize Mai : entreprendre avec sens, autonomie et impact✔ Sa manière de bâtir une équipe solide, à partir de l'écoute, de la formation et du respect des individualités✔ Comment elle conjugue exigence économique et bien-être des équipes, sans compromis✔ Pourquoi elle mise sur la montée en compétences et la responsabilisation plutôt que sur les KPI figés✔ Son retour d'expérience sur le management intuitif et l'accompagnement humain des collaborateurs✔ Sa vision d'un entrepreneuriat lucide, ancré dans la réalité mais sans renoncer à ses valeurs✔ L'usage raisonné de l'IA dans son quotidien pour gagner en efficacité au service des personnesUn échange authentique et inspirant pour tous les dirigeants et RH qui veulent construire une entreprise cohérente, performante et profondément humaine.

Pourquoi tout le monde devrait se former au recrutement avec Élise Moron de Blendy.Dans cet épisode de rentrée de Lead the Future, Alexandre reçoit Élise Moron, cofondatrice de Blendy et coautrice de Permis de Recruter, pour une conversation passionnante sur la formation au recrutement.Au programme :

KPI's of Self Discipline  Self Discipline Delivers Results Self Discipline if Essential for Success 

Most investors now accept that climate risk is financial risk. But what about nature loss? What about the fact that half of global GDP is tied to the natural world – from soil health to pollination to forest carbon – and yet almost none of that value is priced into markets? If climate was the first wake-up call, nature is the second.In this 3-in-1 compilation, we revisit past episodes with investors at the forefront of this shift. Each one is building strategies to bring natural capital into the financial mainstream – through listed equities, real assets, or nature-based carbon credits.Here are the featured guests:Martin Berg, CEO of Climate Asset ManagementMartin is pushing to bring natural capital out of the margins and into the financial mainstream.With over $650 million raised and three funds under management, Martin's building a new category of real asset investing – one that spans sustainable agriculture, forestry, and nature-based carbon. The firm's strategies include land acquisition and restoration in developed markets, as well as carbon credit partnerships with smallholder farmers in emerging markets. Each is tailored to a different type of investor – but they share the same goal: aligning financial returns with measurable improvements in natural ecosystems.Full episodeIngrid Kukuljan, Former Head of Impact & Sustainable Investing at Federated HermesAt the time of recording our original interview, Ingrid was Head of Impact and Sustainable Investing at Federated Hermes. In that role, she launched the Biodiversity Equity Strategy – the first biodiversity-themed fund in the listed equity space.Her team screened nearly 9,000 listed companies – the standard MSCI All World benchmark – and found only about 150 that qualified as biodiversity champions: businesses aligned with at least one biodiversity-linked SDG and actively working to preserve or restore nature. The gap was striking. Ingrid pointed out that 80% of the UN Sustainable Development Goals depend on biodiversity, yet fewer than 20% are on track – and in the past 50 years, we've decimated biodiversity globally.Her team used a detailed KPI framework across emissions, water use, land conversion, and waste, making the case that public equities can play a vital role in financing nature-positive outcomes – and in helping restore ecosystems without compromising returns.Full episodeHelen Avery, Director of Nature Programmes at the Green Finance Institute (GFI)Helen is working to make nature investable. As Director of Nature Programmes at the Green Finance Institute, she leads the GFI Hive – a dedicated platform focused on removing the barriers that keep private capital from flowing into nature. That means shaping the building blocks of nature markets – like biodiversity net gain, mitigation banking, and nature-based carbon – and helping define the standards, infrastructure, and policy frameworks that make them investable at scale.Helen's team supports the UK's nature markets and investment readiness funds, partners with farmers and NGOs to build new business models, and works closely with corporates through the TNFD to help them assess their risks and dependencies on nature.Full episode—Connect with SRI360°:Sign up for the free weekly email updateVisit the SRI360° PODCASTVisit the SRI360° WEBSITEFollow SRI360° on XFollow SRI360° on FACEBOOK

In this week's Scalpel of Truth, Lise Krauss tackles the one thing most clinics are still getting wrong in 2025: treating social media like it's optional.From injectors to receptionists, every team member should be driving engagement—and if they're not, they're holding your practice back. Leisa lays out why it belongs in contracts, how to make it a KPI, and what it takes to keep patients loyal when your star injector walks out the door.Not a member yet? No worries! Just head over to ScalpelOfTruth.com and sign up today! Get the full episodes in your own private, personal podcast feed all while ensuring this show continues to grow and thrive! Thank you!Links & NotesScalpelOfTruth.com • Join Club Bitchacho for full episodes today!Check out our MedSpa Workshops and Trainings and schedule a discovery call today

“Si tu fais mourir tes sols, tu n'as plus de yaourt demain, donc tu n'as plus de dividendes demain.”Notre planète est dans l'impasse et notre industrie aussi.Selon l'un des plus grands ex-patron du CAC40 et aujourd'hui l'un des activistes avec le plus d'impact au monde.Arrivé au comité exécutif de Danone à 29 ans, Emmanuel Faber reste 30 ans dans le groupe et lance des politiques audacieuses sur le plan social comme écologique.Aujourd'hui il a rejoint les institutions internationales engagées pour le climat avec une approche pragmatique : le changement ne peut tenir que s'il est soutenu par des intérêts économiques. Et il rappelle une donnée choc : avec seulement 1% des capitaux mondiaux, la transition énergétique et alimentaire est à notre portée.Et pour ça, il faut créer une compétitivité écologique et sociale avec ce nouveau système qu'Emmanuel participe à construire.Déjà chez Danone durant la restructuration, il avait choisi de protéger les 20% les moins payés — ce qui ne revenait pas plus cher que de couper dans les gros salaires.Il a d'ailleurs reversé son propre salaire de PDG à des associations.Obsédé depuis toujours par l'altérité, il a également passé du temps à la rencontre des plus démunis allant jusque dans les bidonvilles, les mouroirs et au cœur des campagnes du Bangladesh.Dans cet épisode, Emmanuel commence par décrypter les rouages de la macroéconomie mondiale — les normes qui seront bientôt appliquées et les institutions clefs de la comptabilité de demain.Puis il partage ses anecdotes les plus marquantes, et les clés applicables par tous pour éviter la catastrophe qui s'annonce.Entre chefs d'États, dirigeants de multinationales et ONG, Emmanuel Faber pilote les prochaines politiques et de la transformation à venir de l'économie mondiale.À écouter impérativement pour se préparer au mieux et comprendre les dessous de l'économie globale.TIMELINE:00:00:00 : Les coulisses des Forums mondiaux00:16:09 : L'altérité comme nécessité existentielle00:22:27 : Aller jusque dans les bidonvilles et les mouroirs pour répondre à une question : y a-t-il une justice ?00:37:07 : La nouvelle norme mondiale pour éviter le pire00:45:31 : Comment transformer une grande entreprise de l'intérieur00:59:05 : La seule façon de bien réorganiser une entreprise : pourquoi protéger les moins rémunérés01:19:30 : Ce que doit faire la finance mondiale pour survivre01:43:03 : Rémunération et héritage : le problème éternel de la répartition02:01:59 : La Chine est déjà en avance sur la transition02:22:28 : La fausse bonne idée : embêter les PME/TPE02:37:51 : Convaincre tout le CAC40 pour un plan social02:46:37 : Gilets jaunes, Calais, la laitière du Bangladesh02:58:52 : La véritable économie loin des KPI déconnectées03:08:42 : L'impact dramatique de l'industrie alimentaire sur le règne animalLes anciens épisodes de GDIY mentionnés : #284 - Pierre-Édouard Stérin - Otium Capital - Milliardaire et saint dans une même vie#98 Pierre-Édouard Stérin - Smartbox - Entreprendre, gagner des centaines de millions pour tout distribuer à 50 ans#483 - Carlos Ghosn - Out of the box : masterclass business de l'évadé du siècle#472 - Jean-Marc Jancovici - The Shift Project, Carbone4 - L'Europe est dans la seringue : ce qui doit changer dans les 10 prochaines années#284 - Pierre-Édouard Stérin - Otium Capital - Milliardaire et saint dans une même vie#401 - Emmanuel Macron - Président de la République - Les décisions les plus lourdes se prennent seul#480 - Esther Perel - Psychothérapeute - Comment réparer l'atrophie sociale avec l'experte mondiale des relations humainesNous avons parlé de :DanoneVEJAForum social mondialREF25The Consumer Goods ForumNutriciaDanone EcosystemAquaLegris IndustriesFranck Riboud ex-PDG DanoneInstitutional Investor (magazine)WhiteWave FoodsThe Potsdam Institute for ClimateTask Force on Climate Related Financial DisclosuresLa "tragédie des horizons”Action Tank Entreprise et PauvretéMuhammad Yunus (homme d'État bangladais)Trek Chamonix-ZermattDocu GR20Discours d'Emmanuel Faber en 2016Les recommandations de lecture :Un autre monde est possible (changer le monde nouveau mode d'emploi)Chemins de traverseOuvrir une voieMain basse sur la cité: Éthique et entrepriseHard Things - Entreprendre dans l'incertitude: Entreprendre dans l'incertitudeCompetitive Advantage: Creating and Sustaining Superior PerformanceCompetitive Advantage of Nations: Creating and Sustaining Superior PerformanceLes Conquérants de l'inutileN'oublie pas les chevaux écumants du passéPlan de transformation de l'économie française (PTEF)Vous pouvez contacter Emmanuel sur LinkedIn, Instagram.Vous souhaitez sponsoriser Génération Do It Yourself ou nous proposer un partenariat ?Contactez mon label Orso Media via ce formulaire.Hébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

In this episode of Social Media Decoded, host Michelle Thames chats with Clair Sidman, VP of Marketing at Collective Voice, about what it really means to be a creator-first brand in 2025. Clair unpacks why trust is outperforming virality, how creators can stop chasing trends and start building true impact, and how platforms like Collective Voice are empowering historically overlooked voices to turn influence into ownership. Whether you're a creator, entrepreneur, or marketing leader, this episode offers practical strategies for staying relevant, visible, and authentic in a crowded digital space. What You'll Learn in This Episode: Why creators should stop chasing algorithms and start building authority How Collective Voice is helping creators monetize authentically and inclusively What “creator-first” actually means from a platform perspective How AI and automation can support creator workflows (without killing the vibe) Tips for multi-passionate entrepreneurs to stay clear and visible without shrinking their message Why Gen Z is redefining influence—and what your brand can learn from them Clair also shares: Her journey into the creator economy The one action every creator should take this week to clarify their story The biggest red flag when evaluating creator partnerships Her go-to KPI and favorite resource for staying ahead in marketing Resources & Links: Learn more about Collective Voice Follow Clair Sidman on LinkedIn Read: The Creator Pay Deep Dive featuring Michelle Thames Let's Connect & Get Your Freebie! Stay inspired and get daily visibility tips—follow Michelle everywhere: Instagram: @michellelthames Threads: @michellelthames LinkedIn: Michelle L Thames YouTube: Michelle L Thames Podcast: Social Media Decoded Ready to increase your Visibility? Join the FREE 7-Day Visibility Challenge HERE creator economy 2025, collective voice marketing, creator-first strategy, monetization tips for influencers, brand storytelling, authentic content marketing, inclusive creator tools, social media myths 2025, marketing trends, creator brand strategy, AI and creators, Clair Sidman interview, Gen Z influence, platform-led growth, Collective Voice podcast, Michelle Thames

Join Dots Oyebolu as he sits down with Michelle Raymond, Founder and LinkedIn Trainer of B2B Growth Co, for a refreshingly honest conversation about using LinkedIn to drive sustainable B2B business growth. Michelle shares candid stories from her sales career, explains her practical framework for social selling, and shines a light on how relationship-building, strategy and persistence outperform quick fixes or shortcuts. The discussion spans the realities behind viral content, secrets to building meaningful connections and the true metrics that matter for business impact.Key Takeaways:00:00 Introduction. 01:46 Starting a sales job with zero resources. 05:53 Landing a $2 million client from authentic LinkedIn content.09:15 Why chasing engagement pods and viral templates kills true value.12:54 Social selling defined: Right people, nurtured over time equals win.16:42 The real KPI: quality conversations, not follower count or reach.20:36 Most people on LinkedIn aren't proactively starting genuine conversations.24:15 Removing bots and fake accounts means better business results.27:00 Do quality work, prioritize niche and avoid shortcut temptations.35:12 Michelle's GROWTH framework for employee advocacy and lasting habits.Resources Mentioned:Michelle Raymondhttps://www.linkedin.com/in/michellejraymond/B2B Growth Co | LinkedInhttps://www.linkedin.com/company/b2b-growth-co/B2B Growth Co | Websitehttps://b2bgrowthco.com/Insightful Links:https://www.linkedin.com/pulse/37-tips-social-selling-linkedin-muhammad-a-bashar/https://blog.hubspot.com/sales/social-selling-linkedinhttps://www.copilotai.com/blog/what-is-linkedin-social-selling-how-to-win-sales-on-linkedin Thanks for listening to the “Marketing Leadership” podcast, brought to you by Listen Network. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation. We appreciate the enthusiasm and support from our community. Currently, we are not accepting new guest interview requests as we focus on our existing lineup. We will announce when we reopen for new submissions. In the meantime, feel free to explore our past episodes and stay tuned for updates on future opportunities.#PodcastMarketing #PerformanceMarketing #BrandMarketing #MarketingStrategy #MarketingIntelligence #GTM #B2BMarketing #D2CMarketing #PodcastAds

Want to grow your business? Download your free roadmap today: coltivar.com/growth What does it take to be a truly strategic CFO in today's construction industry? In this episode, Steve sits down with Brad Collins, CFO of Barrett Industries—a regional construction leader and part of global infrastructure giant Colas. They dive deep into how finance leaders can drive real business value beyond spreadsheets, why strategic alignment across teams matters, and what CFOs can do to shift from being number crunchers to strategic partners. Brad shares insights on regional autonomy, KPI execution, operational efficiency, and the true ROI of financial leadership—plus, what he wishes he knew five years ago. If you're building a finance team or leading a P&L, this one's packed with practical, hard-won advice. Disclaimer: The views expressed here are those of the individual Coltivar Group, LLC (“Coltivar”) personnel quoted and are not the views of Coltivar or its affiliates. Certain information contained in here has been obtained from third-party sources. While taken from sources believed to be reliable, Coltivar has not independently verified such information and makes no representations about the enduring accuracy of the information or its appropriateness for a given situation. This content is provided for informational purposes only, and should not be relied upon as legal, business, investment, or tax advice. You should consult your own advisers as to those matters. References to any securities or digital assets are for illustrative purposes only, and do not constitute an investment recommendation or offer to provide investment advisory services. The Company is not registered or licensed by any governing body in any jurisdiction to give investing advice or provide investment recommendations. The Company is not affiliated with, nor does it receive compensation from, any specific security. Please see https://www.coltivar.com/privacy-policy-and-terms-of-use for additional important information. Win a free custom KPI Dashboard for your business. Apply now before the September 10th drawing: coltivar.com/kpisLinkedIn | YouTube coltivar.com

How do you know if you're tracking the right project metrics—or if you've been chasing the wrong numbers all along? In this episode, Galen sits down with Lior Gerson, Co-founder & CEO of TargetBoard.ai, to unpack how AI is reshaping KPI management and why aligning metrics with business strategy is the real game-changer.Together, they explore how project leaders can move beyond legacy metrics like velocity and utilization to focus on measures that truly drive impact. From tackling cultural mismatches around KPIs, to building real-time forecasting models, to leveraging AI for smarter, faster reporting—this is a conversation about cutting through the noise and making metrics meaningful.Resources from this episode:Join DPM MembershipSubscribe to the newsletter to get our latest articles and podcastsConnect with Lior on LinkedInCheck out TargetBoard.aiWhen the Old, and the New Metrics Fail – Jim Highsmith

Ondřej Hnát, komerční ředitel Heureky, popisuje aktuální stav české e-commerce jako návrat k normálnímu růstu po postcovidovém propadu s výraznými rozdíly mezi segmenty i velikostmi hráčů. Zdůrazňuje potřebu strategického plánování založeného na jasné vizi, detailním auditu podnikání a realistickém přístupu k číslům. V budoucnosti očekává zásadní roli umělé inteligence, která změní nákupní chování i konkurenční prostředí, a proto je důležité udržet si přímý kontakt se zákazníkem a budovat vlastní značku. Heureka na tyto změny reaguje interní transformací, důrazem na měřitelné KPI a podporou lokálních e-shopů v konkurenčním boji se silnými zahraničními hráči. Video rozhovoru najdete zde: Toto je exkluzivní rozhovor pro moje předplatitele. V případě jakýchkoliv dotazů a připomínek mi neváhejte napsat na info@rostecky.cz. Veškerá doporučení, informace, data, služby, reklamy nebo jakékoliv jiné sdělení zveřejněné na našich stránkách je pouze nezávazného charakteru a nejedná se o odborné rady nebo doporučení z naší strany. Podrobnosti na odkazu https://rostecky.cz/upozorneni.

In this episode of Grow a Small Business, host Troy Trewin interviews Renita Wolf, founder of Poe Wolf Partners, who transitioned from a Fortune 50 CFO career to helping small and mid-sized business owners prepare for successful exits. Renita shares her insights on why nearly 90% of businesses listed for sale never sell, and how she guides owners to align their business with personal goals while increasing value and reducing owner dependency. She discusses the emotional challenges of letting go, the importance of being organized and consistent, and her holistic approach to exit planning. Renita also reveals how she bootstrapped her firm, leveraged mentors, and embraced learning as part of her entrepreneurial journey. This inspiring conversation highlights the critical steps entrepreneurs must take to protect their legacy and maximize success when planning their exit. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? Renita Wolf said the hardest thing in growing a small business is staying confident when you don't know everything and are running everything yourself, often with just a small team. She explained that uncertainty can shake confidence, but she overcomes it by being comfortable learning new things and accepting that she might be bad at them at first, knowing she will improve over time What's your favorite business book that has helped you the most? Renita Wolf shared that her favorite business books are “Key Person of Influence” and “Oversubscribed” by Daniel Priestley, which she always goes back to. She also values the work of Blair Enns, especially his books on Winning Without Pitching, since sales was not her forte and these resources helped her approach clients more effectively. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Renita Wolf recommended Donald Miller's Business Made Simple and the StoryBrand podcast as excellent resources for small business owners. She explained that they cut through the noise in the marketplace and provide a clear, actionable framework that makes it easier for entrepreneurs to stay focused and grow their businesses. What tool or resource would you recommend to grow a small business? Renita Wolf recommended that every small business owner should have a simple KPI dashboard with around five key metrics. She explained that tracking these helps owners think strategically, measure consistency, and monitor progress—whether it's content strategy, social engagement, or other business drivers—making it a powerful tool for sustainable growth What advice would you give yourself on day one of starting out in business? Renita Wolf's advice to herself on day one of starting her business would be: “Don't wait for perfect — just start.” She emphasized that taking action early is more important than waiting until everything feels ready. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Being organized and consistent is the foundation of small business success – Renita Wolf Your business is more than financials — it's your legacy for family, community, and employees – Renita Wolf Focus on who you serve, how you help, and what makes you different from the competition – Renita Wolf  

Send us a textWhat if the real ROI of being on a podcast isn't the interview itself, but the relationships that come afterward?In this high-energy, straight-talking episode, we sit down with Christina Lenkowski, founder of Publicity by Christina, to hear how she transformed her PR background into a niche agency that helps women entrepreneurs get visible, get paid, and get taken seriously. Christina has landed her clients on more than 900 top-rated shows and has appeared on 100 podcasts herself. She knows what works, what doesn't, and why visibility isn't just about showing up.She shares how she built her business by doing the opposite of what most agencies do, how she tracks real visibility metrics in her own company, and why she believes podcast guesting is the most powerful tool in a business owner's playbook.If you've ever wondered how to stand out, what to prioritize when you pitch, or how to turn one podcast into long-term opportunity, this episode will show you how to stop playing small and start showing up where it counts.Episode NotesIn this episode, Christina shares:Why podcast guesting still works and how to approach it strategicallyThe biggest misconceptions business owners have about publicityWhat she changed when leaving agency life to build her own businessHow she uses a “visibility KPI” to track ROI and growthWhy strong host relationships often lead to consulting, speaking, and long-term leadsWhy podcasts are perfect for introvertsWhat she learned from launching a course that flopped—and how she bounced backPlus, Christina shares the one thing every guest should do before a show, and how being prepared sets you apart from 90% of people showing up to the mic.Guest Contact InfoChristina Lenkowski Founder, Publicity by Christina Website: https://www.publicityxchristina.com Instagram: @publicityxchristina Facebook: Publicity by Christina Email: corinne@publicityxchristina.com--- Subscribe and ReviewIf you loved this episode, drop us a review, share it with a badass woman in your life, and subscribe to Badass Women in Business wherever you get your podcasts. Stay badass. Stay bold. Build it your way. Keep up with more content from Aggie and Cristy here: Facebook: Empowered Women Leaders Instagram: @badass_women_in_business LinkedIn: ProveHer - Badass Women in Business Website: Badasswomeninbusinesspodcast.com Athena: athenaac.com

In this episode we chat about the future of where we'd like to take the podcast next.The ChallengeReach out and let us know what you'd like to see next.Continue LearningCheck out our new book The Critical Path Career: How to Advance in Construction Planning and SchedulingSubscribe to the Beyond Deadlines Email NewsletterSubscribe to the ⁠⁠⁠⁠Beyond Deadlines⁠⁠⁠⁠ Linkedin Newsletter⁠⁠Check Out Our YouTube Channel⁠⁠.ConnectFollow ⁠⁠⁠Micah⁠⁠⁠, ⁠⁠⁠Greg⁠⁠⁠, and ⁠⁠Beyond Deadlines⁠⁠ on LinkedIn.Beyond DeadlineIt's time to raise your career to new heights with Beyond Deadlines, the ultimate destination for construction planners and schedulers. Our podcast is designed to be your go-to guide whether you're starting out in this dynamic field, transitioning from another sector, or you're a seasoned professional. Through our cutting-edge content, practical advice, and innovative tools, we help you succeed in today's fast-evolving construction planning and scheduling landscape without relying on expensive certifications and traditional educational paths. Join us on Beyond Deadlines, where we empower you to shape the future of construction planning and scheduling, making it more efficient, effective, and accessible than ever before.About MicahMicah, the CEO of Movar US is an Intel and Google alumnus, champions next-gen planning and scheduling at both tech giants. Co-founder of Google's Computer Vision in Construction Team, he's saved projects millions via tech advancements. He writes two construction planning and scheduling newsletters and mentors the next generation of construction planners. He holds a Master of Science in Project Management, Saint Mary's University of Minnesota.About GregGreg, an Astrophysicist turned project guru, managed £100M+ defense programs at BAE Systems (UK) and advised on international strategy. Now CEO at ⁠⁠Nodes and Links⁠⁠, he's revolutionizing projects with pioneering AI Project Controls in Construction. Experience groundbreaking strategies with Greg's expertise.Topics We Coverchange management, communication, construction planning, construction, construction scheduling, creating teams, critical path method, cpm, culture, KPI, microsoft project, milestone tracking, oracle, p6, project planning, planning, planning engineer, pmp, portfolio management, predictability, presenting, primavera p6, project acceleration, project budgeting, project controls, project management, project planning, program management, resource allocation, risk management, schedule acceleration, scheduling, scope management, task sequencing, construction, construction reporting, prefabrication, preconstruction, modular construction, modularization, automation, Power BI, dashboard, metrics, process improvement, reporting, schedule consultancy, planning consultancy, material management

Send us a textJoin us for an in-depth conversation with John Lembke, a manufacturing engineering manager with over a decade of experience in factory digitization, lean manufacturing, and ERP integrations. John shares his proven strategies for hiring high-performing engineering teams, scaling production rapidly, and building effective manufacturing processes. From his early days around ice-making machinery to leading 60% capacity increases, John offers practical insights that engineering managers and job seekers alike will find invaluable.Main Topics:Hiring Best Practices: Use skill histograms to identify team gaps and write focused, targeted job descriptions.Interview Strategies: Ask questions that evaluate both technical skills and cultural fit.Common Hiring Mistakes: Avoid hiring people just like yourself and using vague or generic job descriptions.Candidate Advice: Use the STAR method to structure responses and present your experience clearly.ERP & MES Systems: Understand the role of enterprise resource planning and manufacturing execution systems in operations.Production Scaling: Apply practical strategies to rapidly increase production capacity.Manufacturing KPIs: Track key performance indicators to monitor quality and efficiency.Leadership Philosophy: Leverage lessons from endurance sports to build mental resilience and lead with intensity.About the guest: John Lembke is a manufacturing and operations leader with a track record of scaling production and driving process excellence. At Scythe Robotics, he boosted production capacity by 60% in 16 months and led ERP implementation to streamline operations. Previously, as Director of Manufacturing and Scaling at Phantom Auto, he built prototype production systems and integrated advanced hardware into partner vehicles. His earlier experience at Seagate, Ensign-Bickford, and GE honed his expertise in process engineering, KPI development, and cross-functional leadership. With degrees from CU Boulder and RPI, John is committed to continuous learning, mentoring, and applying innovative approaches—balanced by a passion for backpacking and enduClick here to learn more about simulation solutions from Simutech Group.

In this exciting inaugural podcast episode of The Click Brief, hosts Jeremy Packee and Emily Anderson dive into the latest digital advertising and Martech updates from July 2025. They kick things off with a deep dive into OpenAI's new ChatGPT Agent, an advanced tool that can browse the web, use APIs, and automate multi-step tasks. The hosts explore its potential to save time and make work more efficient, sharing their personal experiences with grocery shopping and campaign management using the tool. Next, they discuss Google's AI-powered shopping upgrades, including virtual try-ons for apparel, smarter price alerts, and outfit inspiration. Emily emphasizes the need for e-commerce businesses to get their product feeds in top shape to stay ahead of the curve. As they move on to Instagram's new partnership with Google, the hosts highlight the value of SEO for social content, encouraging businesses to optimize captions and hashtags for better visibility. The episode continues with exciting updates from Google Ads, including the launch of localized forecasts in Keyword Planner, Meta's new ad performance breakdowns, and the rollout of asset-level metrics for responsive search ads. The hosts reflect on the need for caution when using AI-driven features and the importance of strategic decision-making in campaigns. Closing out the episode, Jeremy and Emily discuss Google's Smart Bidding Exploration, a new feature aimed at optimizing ROAS with more flexible bidding. They share their thoughts on the potential impact for e-commerce brands, while acknowledging that further testing is needed to fully understand its effectiveness. Tune in for all the insights and takeaways to keep your digital advertising strategies on the cutting edge!

Growth and profitability all starts with having solid financial data. Without it, you're basically flying blind.Financial expert Jessica Nunn shares the top five best and worst things aesthetic practices can do when it comes to their bottom line. When you understand your finances, you can actually be profitable instead of just hoping for the best.Jessica breaks down some of the most common mistakes she sees from her work with hundreds of aesthetic professionals of all sizes and stages of growth. About Jessica NunnJessica Nunn founded Maven Financial with a vision to make strategic financial advice accessible to every small business owner. She understands that her clients carry the responsibility of maintaining a business, meeting their goals, paying their employees, paying themselves, and providing for their families. Her job is to make the complex world of revenue, profitability, and key performance indicators clear and simple. Learn more about Maven Financial PartnersFollow Maven Financial Partners on Instagram @mavenfinancialGuestJessica Nunn, Founder & CEOMaven Financial PartnersHostRobin Ntoh, VP of AestheticsNextechPresented by Nextech, Aesthetically Speaking delves into the world of aesthetic practices, where art meets science, and innovation transforms beauty.With our team of experts we bring you unparalleled insights gained from years of collaborating with thousands of practices ranging from plastic surgery and dermatology to medical spas. Whether you're a seasoned professional or a budding entrepreneur, this podcast is tailored for you.Each episode is a deep dive into the trends, challenges, and triumphs that shape the aesthetic landscape. We'll explore the latest advancements in technology, share success stories, and provide invaluable perspectives that empower you to make informed decisions.Expect candid conversations with industry leaders, trailblazers and visionaries who are redefining the standards of excellence. From innovative treatments to business strategies, we cover it all.Our mission is to be your go-to resource for staying ahead in this ever-evolving field. So if you're passionate about aesthetics, eager to stay ahead of the curve and determined to elevate your practice, subscribe to the Aesthetically Speaking podcast.Let's embark on this transformative journey together where beauty meets business.About NextechIndustry-leading software for dermatology, medical spas, ophthalmology, orthopedics, and plastic surgery at https://www.nextech.com/ Follow Nextech on Instagram @nextechglowAesthetically Speaking is a production of The Axis: theaxis.io Theme music: I've Had Enough, Snake City

With member engagement driving everything from Star Ratings to care gap closures, health plans are rethinking how they connect with members—pairing rich data with human-centered strategies to create real moments of influence. In this episode, we explore how payers are: Combining multiple assessments, social risk data, and AI to build actionable member profiles Using empathy-driven outreach and concierge-style service to build trust Leveraging real-time insights to engage members at the right moment Aligning cross-functional teams to accelerate innovation and close gaps Turning clinical, social, and behavioral signals into measurable quality gains Whether you focus on Stars, Medicaid quality, or member experience, you'll walk away with practical strategies to engage more effectively and improve outcomes. Download the Episode Guide: Get key takeaways and expert highlights to help you apply lessons from the episode. Download here. Download the Episode Notes and KPI's: Get the moderator notes and the Key Points of Interest from the episode.  Download here. Icario Client Summit Information: Additional details about the Icario Summit - Moments of Influence - taking place October 21-23, 2025, can be found here. Thank you to Icario for supporting this episode. Icario is a leading health action platform that helps payers connect with members in ways that drive measurable results. By combining behavioral science, data-driven personalization, and omnichannel outreach, Icario motivates members to complete critical health actions—closing gaps in care, improving Star Ratings, and reducing avoidable costs—while delivering an experience that feels relevant, human, and engaging. Learn more at www.icariohealth.com. How to Engage: Chat with Us: Share your thoughts with Producer Nicole Roberts at nroberts@brightspotsventures.com  

Welcome to the Sustainable Clinical Medicine Podcast! In this episode, Dr. Sarah Smith sits down with Dr. Paul DeChant, a family physician and former CEO with decades of experience transforming healthcare organizations. Dr. DeChant shares his journey from a frontline family doctor to leading a 300-physician medical group through transformative change using the principles of Lean management—with a core focus on respecting people and restoring joy to the practice of medicine. Together, they explore the root causes of physician burnout, how aligning values and empowering local autonomy can revolutionize clinical workplaces, and the practical strategies—like daily huddles and "getting rid of stupid stuff"—that make care more efficient and sustainable for healthcare teams. If you're looking for real-world insights into creating healthier clinical environments and reclaiming work-life balance, this conversation is packed with ideas, inspiration, and actionable advice. Tune in for expert wisdom on building a medical career—and a life—worth sustaining. Here are 3 key takeaways from this episode: Respect for People Drives Results: Dr. DeChant's leadership at Sutter Gould Medical Foundation focused on Lean principles—especially respect for people and empowering clinicians to solve problems at the local level. This shift led to dramatic improvements in physician satisfaction and organizational performance. Addressing Burnout Means Redesigning Work, Not Just Building Resilience: Burnout is mostly a SYSTEM issue, not an individual failing. By analyzing and redesigning workflows (from front desk processes to the physical design of clinics), Dr. DeChant's team reduced unnecessary burdens, improved efficiency, and helped clinicians reconnect with joy in their work. Daily Huddles for Continuous Improvement: Instituting short, focused daily team huddles had a profound impact—building appreciation, improving communication, and addressing small problems before they snowball. These micro-adjustments collectively created a more supportive environment and drastically reduced staff turnover. Meet Dr. Paul DeChant: Dr. Paul F. DeChant, MD, MBA, FAAFP Principal and Co-Founder, Organizational Wellbeing Solutions, LLC Dr. Paul DeChant is a thought leader on leading organizational transformation and creating healthy workplaces. Paul advises C-level healthcare executives on managing critical problems such as financial and staffing challenges by transforming management systems and cultures to reduce the root causes of clinician burnout, improve KPI performance, and reduce burnout. He supports the AMA's Professional Satisfaction and Practice Sustainment team and teaches at the University of Colorado – Denver's Graduate School of Business. Following 25 years practicing family medicine, Dr. DeChant became CEO of the Sutter Gould Medical Foundation, where he led a transformation based on the theme of “Returning Joy to Patient Care.” After four years the group achieved recognition as the highest performing among 170 medical groups across the State of California two years in a row, while improving physician satisfaction from the 45th to 87th percentile on AMGA's Provider Satisfaction Survey. He received his MD from the Oregon Health Sciences University and his MBA from the University of Colorado-Denver. Co-author of the book, “Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine”, Paul speaks internationally, and blogs regularly at www.pauldechantmd.com -------------- Would you like to view a transcript of this episode? Click Here **** Charting Champions is a premiere, lifetime access Physician only program that is helping Physicians get home with today's work done. All the proven tools, support and community you need to create time for your life outside of medicine. Learn more at https://www.chartingcoach.ca **** Enjoying this podcast? Please share it with someone who would benefit. Also, don't forget to hit “follow” so you get all the new episodes as soon as they are released. **** Come hang out with me on Facebook or Instagram. Follow me @chartingcoach to get more practical tools to help you create sustainable clinical medicine in your life. **** Questions? Comments? Want to share how this podcast has helped you? Shoot me an email at admin@reachcareercoaching.ca. I would love to hear from you.

Welcome to the Personal Development Trailblazers Podcast! In today's episode, we're sharing how to optimize your performance with quality sleep.Tim Thomas is a business owner, father of two, former MMA athlete, and ex-Special Forces Commando who has transformed his passion for health into a mission as a sleep strategist and breathwork disruptor—in the best way possible. He helps leaders, individuals, and teams solve an invisible business killer: exhaustion, fatigue, and apathy.Through his innovative Breathwork in Bed method, Tim turns sleep and breath into powerful performance tools, restoring energy, clarity, and connection in workplaces running on fumes. His dedication extends beyond business, having created veteran recovery programs that deliver the boldest KPI of all—saving lives. With his team, he has raised over $1M for neuroscience and mental health, proving that when people sleep better, they perform better—both at work and in life.Connect with Tim Here: https://www.instagram.com/breathworkinbed/https://www.facebook.com/breathworkinbedhttps://www.tiktok.com/@breathworkinbed?is_from_webapp=1&sender_device=pchttps://www.linkedin.com/in/bettersleepbetterworld/https://breathworkinbed.com.au/Grab the freebie here: The ‘Breathwork in Bed' app. The app will guide you to sleep with peace and out of bed with power. Enjoy!Links are for Apple/Smart phones & Google/Androids Apple link: https://apps.apple.com/app/apple-store/id6575362285?pt=127061224&ct=BIB50K&mt=8 Google Link: https://play.google.com/store/apps/details?id=com.breathworkinbed.bibsleepapp20&hl=en===================================If you enjoyed this episode, remember to hit the like button and subscribe. Then share this episode with your friends.Thanks for watching the Personal Development Trailblazers Podcast. This podcast is part of the Digital Trailblazer family of podcasts. To learn more about Digital Trailblazer and what we do to help entrepreneurs, go to DigitalTrailblazer.com.Are you a coach, consultant, expert, or online course creator? Then we'd love to invite you to our FREE Facebook Group where you can learn the best strategies to land more high-ticket clients and customers. QUICK LINKS: APPLY TO BE FEATURED: https://app.digitaltrailblazer.com/podcast-guest-applicationDIGITAL TRAILBLAZER: https://digitaltrailblazer.com/

Colo Colo were on the verge of a squad overhaul after losing the title. Then, KPI Football told them something surprising: “You're already the best team. Keep your core, tweak a few details.” They followed the advice. Next season:

Social commerce has become one of the most powerful drivers of online revenue, and when combined with the right video marketing strategy, it can turn casual viewers into loyal buyers faster than ever. In this episode, we sit down with Eitan Koter, co-founder of Vimmi, to explore how brands can turn content into real revenue using the combined power of social commerce and video marketing. Eitan starts by sharing his background and the story behind Vimmi, a video commerce platform helping brands drive sales with shoppable video and live shopping across storefronts and social networks. He then defines social commerce in today's context, explaining how it has evolved from simple “buy now” links to a full-scale ecosystem where video, community, and purchasing power merge seamlessly. For businesses wondering where to start, Eitan breaks down exactly how to launch your first social commerce videos, from choosing the right platforms to understanding your audience's buying triggers. He introduces his powerful Content, Community, and Commerce framework, which shows how storytelling, engagement, and sales strategy work together to drive long-term results. Listeners will also learn what makes content truly valuable in a social commerce setting, how to maintain high-quality output while producing videos at scale, and why consistency often beats one-off viral hits. Listen now and start transforming your video content into conversions that count. Topics Discussed in this episode: Eitan's background and an overview of Vimmi (02:04) A definition of social commerce and how it has evolved over the last few years (07:56) How to get started with social commerce videos (12:10) Eitan's Content Community and Commerce framework (23:09) What is valuable content when it comes to video and social commerce? (33:28) Setting up a system to ensure you can generate a high quantity of videos (41:05) The KPI's you should be tracking with your video marketing campaigns (48:34) Mentions:  Empire Flippers Podcasts Empire Flippers Marketplace Create an Empire Flippers account Vimmi Sit back, grab a coffee, and learn practical strategies to help you sell more through social commerce.  

What You'll Learn:In this episode, host Patrick Adams, Andy Olrich, and guest Billy Ray Taylor discuss the connected business model, emphasizing the importance of ownership and accountability in leadership. They highlight the significance of visual management systems, such as KPA and KPI boards, to drive continuous improvement and psychological safety. Check out the upcoming Lean Solution Summit, where Billy will lead an executive track focused on leadership and organizational transformation.About the Guest:Billy Ray Taylor is the CEO of LinkedXL, a global consulting and software company known for its Connected Business Model (CBM), which helps organizations align strategy, execution, and measurable outcomes. With over five years leading LinkedXL, Billy has focused on building systems that connect people, processes, and assets to drive collaboration and operational excellence.Before founding LinkedXL, Billy served as a global operations strategist at Goodyear, where he led major operational turnarounds. His experience laid the foundation for his mission to help organizations achieve sustainable value through strategic alignment and leadership development. He is also the author of The Winning Link and a respected speaker who shares practical insights on leadership, culture, and performance.Links:Click Here For Billy Ray Taylor's LinkedIn2025 Lean Solutions SummitThe Winning Link

Social commerce has become one of the most powerful drivers of online revenue, and when combined with the right video marketing strategy, it can turn casual viewers into loyal buyers faster than ever. In this episode, we sit down with Eitan Koter, co-founder of Vimmi, to explore how brands can turn content into real revenue using the combined power of social commerce and video marketing. Eitan starts by sharing his background and the story behind Vimmi, a video commerce platform helping brands drive sales with shoppable video and live shopping across storefronts and social networks. He then defines social commerce in today's context, explaining how it has evolved from simple “buy now” links to a full-scale ecosystem where video, community, and purchasing power merge seamlessly. For businesses wondering where to start, Eitan breaks down exactly how to launch your first social commerce videos, from choosing the right platforms to understanding your audience's buying triggers. He introduces his powerful Content, Community, and Commerce framework, which shows how storytelling, engagement, and sales strategy work together to drive long-term results. Listeners will also learn what makes content truly valuable in a social commerce setting, how to maintain high-quality output while producing videos at scale, and why consistency often beats one-off viral hits. Listen now and start transforming your video content into conversions that count. Topics Discussed in this episode: Eitan's background and an overview of Vimmi (02:04) A definition of social commerce and how it has evolved over the last few years (07:56) How to get started with social commerce videos (12:10) Eitan's Content Community and Commerce framework (23:09) What is valuable content when it comes to video and social commerce? (33:28) Setting up a system to ensure you can generate a high quantity of videos (41:05) The KPI's you should be tracking with your video marketing campaigns (48:34) Mentions:  Empire Flippers Podcasts Empire Flippers Marketplace Create an Empire Flippers account Vimmi Sit back, grab a coffee, and learn practical strategies to help you sell more through social commerce.

What SaaS metrics and financial metrics really matter when you're scaling toward your first $1 million in ARR? In episode #305, Ben Murray breaks down the essential numbers to track using his Five Pillar SaaS Metrics Framework. From building a strong accounting foundation to tracking investor metrics like retention, bookings, and gross profit, this episode gives you the tools to set your business model up for scale and eventual company valuation growth. Whether you're a founder, CFO, or finance lead, you'll learn how to implement the right KPIs before you cross the $1M mark, so you can confidently present metrics to your team and/or investors and operate with clarity. What You'll Learn: SaaSfy Your Accounting Foundation Why your accounting system (QBO, Xero, etc.) needs a SaaS-specific structure. How a clean P&L improves your ability to track revenue, margins, and KPI's. Track Bookings Data Early Why executed contracts (new ARR, expansion ARR, and contraction) are one of the most important SaaS numbers. How bookings feed your go-to-market efficiency calculations and help measure sales ROI. Retention Is Key Gross revenue retention, net revenue retention, renewal rates, and logo retention — and when each matters most. How retention signals product-market fit and impacts valuation. Other Metrics to Watch Gross profit, EBITDA, cash flow forecasting, and cash runway. How do these connect to financial strategy and your long-term investor metrics? Why These Metrics Matter Before $1M ARR: Creates a financial systems foundation for scale. Equips you to benchmark your performance against peers. Builds a data story for fundraising and valuation discussions. Avoids costly gaps in financial modeling once growth accelerates. Resources Mentioned"

On today's episode, Kyle Grieve discusses a thought-provoking framework that redefines competitive advantage through the lens of customer loyalty. Kyle breaks down the five types of customer loyalty moats, introduces the Moat Strength Index (MSI), and explains how investors can use this approach to measure, monitor, and deepen their conviction in high-quality businesses. IN THIS EPISODE YOU'LL LEARN: 00:00 - Intro 03:45 – Why scale effects are ineffective against disruption via innovation 06:22 – Why having high customer loyalty is so powerful as an advantage vs competitors 10:01 – The five customer loyalty moats you must know 17:15 – Why ecosystem moats are so hard to build, but generate significant customer loyalty 18:53 – How platform moats generate powerful customer loyalty between multiple parties 20:08 – How can we objectively measure a company's moat using customer loyalty advantages 23:09 – The nine failures in using retention-like KPI's 25:31 – The three barriers that create customer loyalty 26:57 – Why the moat score index is such a handy tool for measuring moat 47:17 – How customer loyalty moats can be disrupted And so much more! Disclaimer: Slight discrepancies in the timestamps may occur due to podcast platform differences. BOOKS AND RESOURCES Join Clay and a select group of passionate value investors for a retreat in Big Sky, Montana. Learn more ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Join the exclusive ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TIP Mastermind Community⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to engage in meaningful stock investing discussions with Stig, Clay, Kyle, and the other community members. Buy a copy of Hidden Monopolies here. Listen to TIP694 The Scuttlebutt Edge here. Follow Kyle on Twitter and LinkedIn. Check out all the books mentioned and discussed in our podcast episodes ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Enjoy ad-free episodes when you subscribe to our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Premium Feed⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. NEW TO THE SHOW? Get smarter about valuing businesses in just a few minutes each week through our newsletter, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Intrinsic Value Newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Check out our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠We Study Billionaires Starter Packs⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Follow our official social media accounts: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X (Twitter)⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Browse through all our episodes (complete with transcripts) ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Try our tool for picking stock winners and managing our portfolios: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TIP Finance Tool⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Enjoy exclusive perks from our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠favorite Apps and Services⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn how to better start, manage, and grow your business with the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠best business podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. SPONSORS Support our free podcast by supporting our sponsors: SimpleMining Hardblock AnchorWatch Human Rights Foundation Cape Unchained Vanta Shopify Onramp Abundant Mines HELP US OUT! Help us reach new listeners by leaving us a ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠rating and review⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! It takes less than 30 seconds, and really helps our show grow, which allows us to bring on even better guests for you all! Thank you – we really appreciate it! Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm

BJ Eshun reveals how he built a high-retention, scam-proof call center using a bonus system, KPI tracking, and a data-driven management style. From dealing with VAs who lied about hours to creating an AI that scores every sales call, BJ shares the real lessons behind managing virtual teams at scale — and the systems that finally worked. KEY TALKING POINTS:0:00 - BJ Eshun's Struggles With Hiring & How He Overcame Them4:36 - Where They Hire Their VAs From8:25 - Training Employees That Aren't Performing Well11:16 - Why He Thinks Employees Were Churning Early On15:06 - Outro LINKS:Instagram: BJ Eshunhttps://www.instagram.com/bjbuysrealestate/ Website: OpenDeals.http://bit.ly/3J3BLAo Instagram: David Leckohttps://www.instagram.com/dlecko Website: DealMachinehttps://www.dealmachine.com/pod Instagram: Ryan Haywoodhttps://www.instagram.com/heritage_home_investments Website: Heritage Home Investmentshttps://www.heritagehomeinvestments.com/

Send us a textWhat happens when deep faith meets deep tech? In this thoughtful and uplifting episode, Joey Pinz speaks with Adam Meyers—a Tier 2/3 systems engineer, automation evangelist, and sound tech at his church—about his personal and professional journey.Adam shares what fuels his passion for problem-solving, how he uses Microsoft Copilot to streamline workflows, and why sharing automation ideas at Roost matters more than showing off. We dive into his love for solo board games, the lessons of consistency from sound engineering, and the meaningful role his faith plays in his leadership style. Whether he's restoring a deleted file or training new hires, Adam sees work as service—and joy as his KPI.

In this episode, a former top-ranked commercial truck sales rep, Sean Lyden of Systematic Selling, breaks down what actually works in freight sales!  We talk about the 90-day rule in B2B, how to reframe cold calls as shopping for customers, and why your Ideal Customer Profile isn't just about who to target, but also who to avoid. Sean also shares his dial-based prospecting strategy, KPI tracking tips, and why consistency beats intensity every time! If you're a freight broker, carrier representative, or logistics founder, this is the kind of tactical strategy that can immediately shift your sales game. Want better conversions and a stronger pipeline? Tune in and start doing the work!   About Sean Lyden Sean is the founder and CEO of Systematic Selling, where they help SMB owners and their sales teams in the service trades scale their sales (without the chaos). Sean is a former U.S. Top 25 medium-duty truck sales rep (GMC, Chevrolet, Isuzu brands), has been in sales for 28 years, has handled over 1,200 coaching sessions for founders, owners, and their sales teams, and the co-author of Collaboration Effect on Profit: Overcoming Founder's Syndrome to Achieve Sustainable Success (2024).   Connect with Sean LinkedIn: https://www.linkedin.com/in/seanlyden/ Newsletter: https://www.systematicselling.co/  

Episode 253: Desjardins thought its cooperative roots made it member-first by default. Then members started leaving. Desjardins is a 125-year-old financial co-op based in Quebec. It has deep community ties and a proud history. But that pride masked a painful truth: Members no longer saw it as customer-centric. The organization believed its cooperative structure guaranteed loyalty—until low NPS scores and rising member churn showed otherwise. Mathieu Staniulis and Séverine Clairet recount how Desjardins confronted its own mythology, restructured governance, and began treating feedback as a system, not a score. Desjardins' wake-up call came in the early 2010s. Despite its co-op status, members said the experience felt disjointed. Branches operated as near-independent entities. “It was really difficult to see the full scope of our company because we were presenting ourselves as different companies,” says Mathieu. CEO Guy Cormier led a bold move: unifying the 17 siloed organizations within Desjardins under a single governance structure. But structure alone wasn't enough. Internally, CX, risk, and profit still pulled in different directions. As Mathieu puts it,  “People in charge of customer experience only talk about customer experience and NPS. People in P&L ownership talk about their performance—their bottom line. How can they improve their performance, especially on the financial metrics? And then you have the risk people trying to manage risk and deal with regulators always bringing new regulations, especially in the financial industry. And I believe we have to find a way to work together to balance customer experience, efficiency or financial metrics, and risk management.” The challenge became about integrating those forces to make balanced, member-first decisions—without sacrificing performance. Now Desjardins faces a new frontier: recreating intimacy in a digital world. Transactions moved online. But financial advice—the core of trust and loyalty—remains unsolved. The question, Mathieu says, is urgent and unanswered: “How do we bring advice into a digital world?” Guests: Mathieu Staniulis, Vice President, Products, Solutions & Digital, and Chief Transformation Officer | Séverine Clairet, Vice President Customer Experience & Marketing Strategy, Desjardins Host: Rob Markey, Partner, Bain & Company Give us feedback: Customer Confidential Podcast Feedback Send us a note: Contact Rob Time-Stamped Topics 00:01 – A logout button reveals blind spots in member experience 00:04 – Desjardins' founding story: community aid in a kitchen 00:06 – “Member-owned” in theory vs. practice across 17 silos 00:08 – How Guy Cormier unified Desjardins under one governance model 00:09 – Why NPS lagged despite a strong co-op identity 00:12 – “The S means system”: transforming how feedback drives action 00:15 – Balancing CX, P&L, and risk without silos 00:18 – The call center debate: cost now vs. loyalty later 00:20 – Journey teams as a model for cross-functional accountability 00:21 – Digital did the easy part, so what comes next? 00:22 – Can “digital” be intimate? The next frontier for co-ops Notable Quotes [15:00] ​​ “It was really difficult to see the full scope of our company because we were presenting ourselves as different companies. … We had to pivot from working together, but in silos.”  [16:00] “We believe we're member-focused, but we were lagging in NPS. We were also losing membership, so we had to pivot and change all of that, changing the way we look internally at our performance, raising NPS as the top KPI for our company.” [16:00] “That's the equation of NPS. Buying more, referring more, and staying longer mean more profitability. For P&L, it means better risk management, because there's a tendency to lower your risk when you have loyal customers with you. So you have to bring that all together.” [17:00]  “We were very proud of Desjardins, especially in the Quebec market. In some lines of products, we have almost 40% market share. You will see a branch of Desjardins in every town. It's deep in our roots.” Additional Resources Read Bain's case study, From Laggard to Leader: Desjardins Evolves Member Centricity for the Digital Age: https://www.bain.com/client-results/from-laggard-to-leader-desjardins-evolves-member-centricity-for-the-digital-age/

By litigating 80% of his cases, tracking every KPI that matters, and building an intake team with zero missed calls, Blake Swan has scaled Keller Swan to six states and 37+ staff — without losing control. In this episode, Blake breaks down the exact systems and decisions that powered his explosive growth. From AI-backed intake to profit-by-pod dashboards, you'll learn how discipline, data, and strategy drive outsized results. In this conversation, Eric shares: Why filing early and often leads to higher-value cases How to build an intake culture that runs 24/7 — without burnout The two-minute rule that cut wash rate to nearly zero How Blake uses dashboards and KPIs to drive accountability firm-wide Why he expanded into six states — and how he chose which ones PIMCON 2025 Tickets On Sale Now. Get yours today! Get Social! Personal Injury Mastermind (PIM) is on Instagram | YouTube | TikTok