Podcasts about kpi

  • 3,768PODCASTS
  • 7,087EPISODES
  • 33mAVG DURATION
  • 2DAILY NEW EPISODES
  • Nov 20, 2025LATEST

POPULARITY

20172018201920202021202220232024

Categories



Best podcasts about kpi

Show all podcasts related to kpi

Latest podcast episodes about kpi

Dental A Team w/ Kiera Dent and Dr. Mark Costes
The 3 Most Costly Gaps in Multi-Practice Ownership

Dental A Team w/ Kiera Dent and Dr. Mark Costes

Play Episode Listen Later Nov 20, 2025 19:58


When it comes to scaling smarter, not scattered, there are three mistakes owners make that hurt efficiency, profitability, and leadership. Kiera talks about how Dental A-Team helps practices simplify methods so that success is humming across all locations. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners. This is Kiera and I hope you are having such an amazing day. Today is podcasting day and I actually did a little reel for you guys to come and enjoy getting ready for me on podcasting day. My husband and I, we did this funny thing when I got like amped myself up and we're like, I love my life. I love my job. I love podcasting. And I don't know if you guys have seen that little girl.   who does that where she gets so excited about life and it's like, I love my bed, I love my hot tub, I love my view. And truly I love all of you. And I'm just super excited to be here with you podcasting, to be talking about great things in dentistry. And today I think that this one's going out to our multi-practice owners. And these are three costly gaps that I've noticed within multi-practice ownership that really try to highlight some of the gaps because at the end of the day, the podcast was created   to help all dentists elevate, to help all of us rise, to positively impact the world of dentistry in the greatest way possible. And that's what we're about. That's what our mission is. That's what I'm about. And so today going out to those multi-practice owners, or for those of you thinking about multi-practice ownership and do you want to do this? do you want to like, what are some of these gaps that maybe could also impact solo practice owners? So at Dental A Team, do work with solo practice owners, multi-practice owners. We work with...   like from basically one million, you know, you're maybe at that 650, one million range, all the way up to that 10, 15, $20 million range as well for practices. And there is a no one size fits all in Dental A Team I'm very, very, very, very big on who we hire and who the people are within our company. And with our clients that this is your life. This is your dream. There is no ultimate destination that we're trying to get all of our practices to. There is no final   You've got to hit this in order to be excellent within Dental A Team. is what is your life? We have some owners that are working at two or three days a week. We have some owners that are working six days a week. We have some that want multi-practice ownership. have others that want solo practice ownership. We have some that are solo practitioners doing 4 million in one location of about six to seven operatories. We have others that are in multi-locations doing 2 million. So really there is a no one size fits all. It's more what do you want to be? And we call this the yes model. So where do you   personally and professionally want to be. stands for earnings to make sure you're profitable and S stands for systems and teams to support that. So really making sure that way you can say yes to your life, yes to the things you want in life. That's what we're about. So with that, like when you look at multi-practice ownership, it does not necessarily mean adding more profit. I've talked to several multi-practice owners that are actually making less money in multi-practice ownership than they are.   prior to expanding to multi locations. Think about it. You've got one location that's doing really well, the other one's not doing so well, well, your good one has to then support your not so cash flowing one. So sometimes it actually can be a lot more costly for you. And so for you to just realize that some of the ways that we can do this will actually impact solo practitioners. ⁓ And so the three things that we're gonna work on today are like,   things that hurt efficiency, they hurt profitability and they hurt leadership. So when we look at this, doing a deep dive on that, that's really what I want you to look at of like how you can scale smarter and not scattered because really with multi-practice ownership, I remember the day we opened our second location. Our first practice was doing, it was 500,000 to 2.4 million in nine months. And then we opened our second location and you better believe that it was like just adding more fuel to this already burning chaos fire. I think that's really, really clear. And I hope you heard that it was adding more fuel.   to the chaos fire, not to the profitable fire, but to the chaos fire. ⁓ And that was really, really, really struggling. ⁓ It was hard on me. It was hard on our practice. It was hard on the team. I was not showing up as a great manager. I was not showing up as a great ⁓ leader. I was not showing up as a great partner. ⁓ I was not showing up great in my marriage. It was like literally just trying to swim through and feel like I was trying to survive rather than doing it smart. And so that's something really big that we've been wanting to do for all of you is   to give you this smarter way. Dental A Team was really here for you. It was built by people who are just like you, who have been in your shoes, they don't just understand you, but have actually been in your shoes, who's walked the walk, talked the talk, and we've done it very successfully. So I love to help offices. Hopefully we're helping you. ⁓ And if you love this podcast, please be sure to like it, start, share it, because that's how we're able to help and influence more people. number one, the biggest number one miss is no centralized operations. So that means ⁓ we don't...   we don't have a central plan and instead our practices are individual islands. This was very much my practices. We had our one and it was doing certain things and we had our second one and it was not doing certain things. And so going from each practice felt like I was going to multiple different locations, multi different pieces and that really gets hard. And so we have inconsistent systems which means we have unpredictable outcomes. And then on that, like we did not have a set way that we'd schedule. So we'd schedule one way at our first location another way at our second location.   Our billing was not the same. The way we were insurance verifying, our fee schedules weren't even the same because we were in two different cities. And so we had different fee schedules. ⁓ Reporting was not the same. We did not have leaders in both practices. We did not have SOPs that could scale. Like truly our operations manual was not done and we just thought buy another practice and let's go through this. Rather than having a set standard, and this is something I'm really big on when people want to go to multi-practice ownership or they're already in multi-practice ownership. This is really where we start. There's a practice that we're working with and   I think about them, were, the solo doctor was running around to every single location, trying to out-produce the problems instead of fixing the problems at the base level. And that's going to be through this of like centralized systems and getting systems in place and like having our scheduling and our billing and our cashflow consistent and looking at each of the individual practices ⁓ to make sure that they are centralized. And so when we work with multi-locations,   What we do is we actually simplify it down. So you don't necessarily have to have centralized billing or scheduling like right away. Once you get to that four or five, usually it's very recommended to have centralized billing or I've got some practices that are multi like it's one location, but they have about 15 to 17 operatories. Well, that does count in my opinion as multi ops, multi practices, cause a lot of times multi practices are like five ops or more. So you think about a 15 op practice that's like three practices, but just under one roof.   So even in this larger practice, I often recommend we start to centralizing. So we have a set standard of how we're doing billing. We have different reporting metrics. You've got to have the KPIs. We've got to have the set system. So what we started to do is we standardized the operatories. So all ops are the same. We standardized how we're scheduling. We're all in the same softwares. We have an SOP. So we've got our front office, our back office teams, and we do the exact same way. So how we're doing it. We had both practices auditing each other so that we standards were not getting missed and it wasn't.   Well, this practice does it this way and this one does it this way. No, we're trying to make these standardized. that way, again, it's not so that way we can't have our own flare and variety at the different locations, but it's so that way when practices show up and doctors show up, we're actually able to be efficient and effective because we're able to have it be the same. It's like, could you imagine ⁓ if your practices were like everybody's varying different houses? So the way I put my silverware in my house might be very different than where you put your silverware in your house.   So just imagine we've got five different houses, how much easier it would be if we all walk in and we all agree that silverware goes to the right of the dishwasher. Well, now, no matter where the dishwasher is placed in a house, we know silverware will always be to the right of the dishwasher. Just like when we walk into an operatory, we always know that the ⁓ disposable, so our gauze, our cotton, is always to the right of X. It all practices. So as much as we can get them similar, so that way it's just more efficient, it's more streamlined, everything is working together rather than against each other.   but truly getting centralized operations in multi-operatories or multi-locations is going to be one of the biggest ways to cut costs, to save time, and to make it more efficient for a better patient care all the way around the board. So really look at your practice and see, do we have inconsistent systems? Are we doing things differently? Do we have different flares and flavors? Do we have like five different houses within our multi-practice ownership? And what could we do to unify it across all of the practices this quarter? And usually when I'm starting with an office,   I'm going to look for the scheduling because that's usually the fastest. Then the operatories will be my next piece that I'm going to go for. And then after that, we're going to go into our billing tactics and making sure that goes into it, which leads me right into point number two. And this is gap number two and it's profit per location is not being tracked. A lot of times when people get multipractices, what they do is they just keep it all under one tax ID number. I understand your reasoning. I did that when I started my multiple businesses. It actually gets really hairy scary. And so ⁓   Yes, like let's untangle this. I'm not a CPA. My job is not to be giving you financial advice. My job is just to help you as a consultant. We pair really well with CPAs. And so miss number two is when we don't have profit being tracked per location, but overall as total revenue, but not knowing which practice is profitable and which practice is struggling. That's a really, really, really big miss as a practice. So helping you just understand that you've got to a hundred percent.   make sure we're looking at the profitability and breaking it apart. So each practice has its own tax ID number. Yes, this is annoying. Yes, you have to fix the billing pieces for it, but each practice needs to be treated like its own individual business unit. within the bigger whole. So it's like we have the same standards, we have the same operatory setup, we have the same softwares, we have the same billing tactics, but what we have is we make sure each practice is profitable.   So we know how much are we paying for all the fixed versus variable costs and we're tracking those within each location. When team members travel between each location, they're actually paid out of two separate entities. So they could be technically putting in more than 40 hours, but if they're only putting 20 hours here and 30 hours here, technically that's not over time. It's like working two different jobs. Now you have to be careful with that to make sure that those employees are not overworked.   But making sure that like when I've got team members going to multi locations, I am tracking it per location. I am tracking it per practice. When I've got regional managers separating out that regional manager salary amongst all the locations to make sure is this practical profitable? And if not, what are the underperformers? What are the root causes? How can I get this profitable? Can we do block scheduling in there? Can I work on my costs? I've got two practices right now and their rent is much higher in one location. Well, if I've got higher rent over there and higher costs,   I have to produce more in that practice than I do. So I can't have the exact same block scheduling in both locations. I can still block schedule similarly, but I have to make sure that I'm hitting my correct overhead percentages and that each practice is profitable. We have separate credit cards for each location. So we're ordering on those separate credit cards. So it is per location. We have different bank accounts for each location. So the money's coming in so we can see what it is. And what's crazy is when offices actually do this, what they find is   they're actually able to quickly identify what the root causes of that practice. They're able to bring it up to par. like one practice, they're losing money due to not having hygiene reappointments in there. So like the hygiene team is not as profitable as they should be. So we laser focus in on that. We fix the systems across the board, but we laser focus on the practice that's struggling. And we're actually able to boost them by 400,000 per year just by fixing that one small problem, because we're not looking at the organization as a whole. Yes, you do need to look at the organization as a whole.   but you do need to like scope it down to how each practice is performing. And this should be weekly, monthly, quarterly to then assess how we're doing. ⁓ When people get into multi level DSOs, you better believe they're looking at their top performers and their lower performance. And a lot of times they cut those lower performing offices out because that's hurting their overall profitability of the business. So many offices have really high producing practices and they're dumping it to go save the other ones. Just like thinking about a real estate portfolio.   they're looking and rebalancing those portfolios, but for you to rebalance it is to make sure you're tracking the profit per location and we're fixing the issues at the base root problem. ⁓ And so really what it should be is you should A, make sure you're running them individually, B, do a P &L by location and let's figure out where our gaps are within the finances to see how can I make each location profitable and set that as the target as the goal for your regional, for your office managers.   This is the goal per location. I work with an office and we have six locations that we go to quarterly. And we are looking at their scorecards every single week, every single practice. And then we look collectively at the whole to make sure organization as a whole is profitable. Yes, when we started new and of course we're going to be dumping money into it. But the goal is for that new practice to be profitable. Six months to one year max is when they need to start breaking profit. And so when teams know this, when office managers know this, what happens is the whole   portfolio actually does better and the businesses are running much more effectively, efficiently with better patient care, better team awareness all around. So that's miss number two, ⁓ gap number two. Miss number three is not having consistent accountability. So when you have it, oftentimes it's just this chaos. Like I said, like we're adding more fuel to a chaos burning fire. And so ⁓ when we have that there's no roles, there's no structured check-ins, there's...   It just feels like hope and pray. And then we're trying to like get the profitability margins. We're trying to do all those pieces. So we've got to have cadences in there of weekly calls, having weekly scorecards and quarterly reviews. ⁓ And so when you have leaders at each location, what they do is they, get all office managers together on a weekly call. They look at the scorecards for their practices. They look cross company so they can look at all the other offices. So if I'm struggling with a profitability, but this office over here is doing really well.   office managers sync up, let's have you two work together, let's have you see what you're doing differently. That way everybody's able to be profitable. So that really helps. And then you empower all the leaders to own their KPIs and report back. So they're owning their teams, they're owning their departments, they're owning the profitability of their practice. And then this way we're able to have metrics that are the same across all locations. So having a set scorecard that's used, when we do it within our company, we have practice A, practice B, practice C.   Right now I've got an office I'm thinking of and practice A is super profitable and practice B is not. And they're just looking at it collectively as a whole versus saying, my gosh, we've got to get like practice B profitable. Practice B is not producing and it's not collecting what it should be. A lot of times also that profitability margin is hurting because we're not collecting. And so one practice is very much collecting, paying for the other practice, but it's just due to broken systems and not having that O-M responsible. And it's because we're spread across trying to be   ⁓ efficient, which is true, but we have to have individualized centralized accountability frameworks in each location. So it reports up. People know who's ultimately responsible for that practice for the different pieces, rather than it being we're all responsible for everything. That means nothing is actually truly being tracked. So ⁓ when we've implemented these scorecards across practices, usually what you start to see is you see an increase in profitability, an increase in collections, an increase in case acceptance, because everybody's looking   Like we're looking side to side, it's like Sudoku. I'm looking to see how am I comparing with my other practices and how can I get the support where I'm struggling? And then you also start to create cohesiveness as a unity. You start to create cross collaboration. And this is a huge, huge, huge mess in multi-practice ownership and even in bigger practices. So when you look at this and you have that weekly reporting rhythm, you have this weekly accountability, and then you start to empower your leaders to meet with their team members once a month.   and then have quarterly cadences where we're looking to see how we're doing, you start to see teams rise up. Because now it's like, great, we know what the scoreboard is. We know what we're aiming for. know everybody knows what they're accountable for. There's no more of this confusion of what should we be doing or should my practice do this, but your practice doesn't. You try to get them as standardized as possible. And what I will tell you is working with multiple multi-practice owners, this is not a dream. This is a reality that you should be striving for and that you can do. I love to work with Mac.   multi-practice owners because I love to take the chaos and turn it into simplicity. I love to help you see which like it's like a ball of yarn and you're like, my gosh, like pull this string or pull this string or pull that string. And like, we don't know how to untangle what we've created. And so doing these three misses of not having centralized operations. So making sure we're centralized across the board, making sure each practice is profitable and then having accountability across the board. When you streamline those across all your locations,   instantly things get better. Scaling is not great when it's chaos. Scaling is great when it's tightened, when it's predictable, and when it's consistent. That's when it becomes fun. That's when it becomes fun to be multi-practice honored, but it is not fun when it is the chaos. And so when we do this, this is something that I'm obsessed with. This is something I love to help offices. This is where I love to help regional managers figure out how to do this because a lot of times they don't even know. They've never done it before. They've just been a great office manager and doing one baby versus five babies.   We all know as parents and siblings and aunts and uncles, we know that one baby is a lot easier than five babies. However, five babies can actually be easier on certain levels when we have set standards and we have set processes and we have set things in place and we've got rhythms and we've got routines that actually sometimes can be easier than just one because it forces you to actually rise up. It forces you to be better than what you've been. And so with this, just know these are some of the three big gaps that we see in multi-practice ownership or large practice ownership.   These are some of the areas that we really expert help. And hopefully for you to just have a quick like checklist of like, where am I doing on my standardized ops? How am I doing on profitability of each location? And how am I doing on accountability, KPI tracking, scorecard accountability, weekly check-ins, implementing just a few of these things will radically help you. But sometimes it's so hard to lift your head up out of the bubble when you're living in the bubble. And so if you're struggling with that, reach out.   Like let's just have a conversation. Let's see if we're a right fit. If nothing else, we'll give you a lot of gaps, a lot of tools, a lot of tips and help you out. reach out, Hello@TheDentalATeam.com. Go to our website, TheDentalATeam.com and click on the book of call. This is what we do. We create structure for scale, clarity for leaders and profit for every location. Like that is what our obsession is. And so I'd love to help you out. As always, just know dentistry is the greatest place we could ever possibly be in. We are so blessed to be a part of dentistry.   And I just want you to remember like if multi-practice ownership or larger practice ownerships on the horizon, these are things to do. If you're already in the weeds of it, you know, it's a lot harder to actually do than you thought it was. And so reach out. There's no reason to do this alone. The industry is hard as it is. So there's no reason to do this alone. Reach out. And as always, thanks for listening. I'll catch you next time on the Dental A Team Podcast.  

Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies
How to Build the Leadership Layer Your Agency Needs to Scale with Brandon Rost | Ep #855

Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies

Play Episode Listen Later Nov 19, 2025 21:04


Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training Is your agency growing fast but still running without the right structure or leadership team to sustain that growth? If too many people are reporting directly to you, it's a clear sign you've outgrown your current setup. But building that next layer of leadership isn't as simple as promoting your top performers. Without a clear strategy, those well-intentioned promotions can backfire, causing confusion, turnover, and setbacks that stall your agency's momentum. Today's featured guest learned that lesson firsthand. After experiencing a year of costly turnover caused by the wrong management moves, he came away with a better understanding of what real leadership development looks like. In this episode, he'll share what it takes to scale beyond seven figures, the mistakes that nearly derailed his agency's growth, and the key shifts that helped him build a stronger, more sustainable business. Brandon Rost is the founder and CEO of be Marketing, a Pennsylvania-based advertising agency that helps brands grow through creative, digital, and media strategies. Over the past decade and a half, Brandon has built his agency from a solo operation into a multi-million-dollar powerhouse by focusing on relationships, resourcefulness, and relentless problem-solving. He's proof that you don't need to have all the answers when you start, just the willingness to figure it out along the way. In this episode, we'll discuss: How to reinvest profits strategically to scale your agency sustainably. Why promoting top performers doesn't already create effective leaders. The KPI's and systems that improved profit and cash flow. The mindset shift that turns fast growth into longterm success. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources E2M Solutions: Today's episode of the Smart Agency Masterclass is sponsored by E2M Solutions, a web design, and development agency that has provided white-label services for the past 10 years to agencies all over the world. Check out e2msolutions.com/smartagency and get 10% off for the first three months of service. Why Being Resourceful Is the Key to Building an Agency Brandon didn't plan on running an agency. At the time, he was managing social media for a corporate job and bartending on the side when a PR firm owner offered him a shot at managing her clients' social accounts. What started as ten small accounts quickly snowballed into a full-time business. Like most early-stage entrepreneurs, he had no idea what he was doing at first. He sent invoices in Word documents, figured out HR and finance on the fly, and said "yes" to every opportunity—then learned how to deliver later. It wasn't glamorous, but it worked. That resourcefulness became his superpower. As anyone who has grown a business can tell you, success comes from resourcefulness - not knowing everything. You don't have to know everything right now. Just figure it out and make it work. Scaling Up: Investing Every Dollar Back In the Agency For the first few years, Brandon kept bartending to cover his bills and put every dollar the agency made back into growth. That discipline gave him the runway to build a real company without debt or short-term panic. He hired his first part-time employee within a year, went full-time around year two, and hit seven figures by year four in 2014. However, crossing the million-dollar mark didn't come with confetti and fireworks. It came with more responsibility, more moving parts, and a steeper learning curve. "Everyone thinks hitting a million feels different," Brandon said. "It doesn't. It just brings on more work." Instead of waiting for that milestone to magically change things, focus on building the right foundation so the business can continue to grow without you doing everything. Make it a point to continue to delegate part of that workload every quarter, and after a couple of years, you'll find you've gotten your freedom back. Learning to Lead and Let Go: Building a Leadership Team Brandon learned the hard way that leading people requires a completely different skill set than landing clients. As the agency grew, he at one point had seventeen people reporting to him and eventually realized it just wasn't sustainable. It was the right moment to create different positions that would oversee different departments. However, his strategy was flawed at first; "We elevated people just to elevate them," he said. "And it set us back a year." He never stopped to ask whether or not those employees were ready or even suited for management roles. As a result, they dealt with a year of turnover followed by slowly getting back on track. The lesson for Brandon was: put the right people in the right seats, and don't assume your best technician wants to—or should—manage others. Leadership isn't a promotion; it's a whole new role. Knowing Your Numbers and Turning Chaos Into Profitability Once the business hit its stride, Brandon turned his focus to profitability. He shared how the agency once got caught in a dangerous cash flow loop of collecting Google ad payments for clients and effectively becoming a bank instead of a marketing firm. After untangling that, his team started tracking key KPIs more closely: AGI (Agency Gross Income) in the 55–60% range Net profit around 10–12% Payroll around 33% of AGI By simplifying operations and separating client media costs from agency revenue, they stabilized cash flow and built a healthier margin. Simply put, what you measure improves and, for Brandon, that meant finally treating the numbers as a steering wheel instead of a rearview mirror. Sales: The Last Most Agency Owners Are Ready to Hang Up Even after 15 years, Brandon still handles most of the sales himself. It's something he admits he should've delegated earlier, but building a sales team isn't as easy as hiring a "radio guy" and hoping they sell. After two failed attempts, Brandon realized the problem wasn't the salespeople but rather the lack of systems. Now, the new plan is to support the team with brand marketing, create a "sales tackle box" full of proven client stories, and build repeatable processes for outreach, follow-up, and closing. You'll always be the best salesperson until you document what's in your head. With the right structure and stories in place, a sales team can finally scale what made the founder successful in the first place. What Scaling Fast Taught Him About Patience and Culture Looking back, Brandon said the biggest surprise was how much patience real growth takes—and how easy it is to lose sight of culture while scaling fast. Whether it was figuring out HR policies, managing team dynamics, or setting boundaries for office events, every new level came with a new layer of learning. He now focuses on balance: growing deliberately, empowering leaders, and making sure the culture that got them here doesn't get lost along the way. "We've learned to grow smarter, not faster," he said. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.

The Business Brew
Mark Cooper - Hunting Internationally for Value

The Business Brew

Play Episode Listen Later Nov 18, 2025 83:47


Mark Cooper, founder and CIO of MAC Alpha Capital Management, stops by The Business Brew to discuss the potential opportunity in international markets. Mark has 20 years of experience in equity investing and almost 9 years in commodity trading, working at top-tier hedge funds and mutual funds with some legendary value investors.Mark's experience prior to founding MAC Alpha Capital Management:Co-Portfolio Manager, First Eagle Investment Management, 2014 to 2019 | International Small Cap Value strategy.Portfolio Manager and Analyst, PIMCO, 2010 to 2014 | Global generalist managing a diversified quantitative U.S. equity fund.Partner and Portfolio Manager, Omega Advisors, 2005 to 2010 | Global industrials, capital goods, and commodities/energy sectors.Analyst, Pequot Capital Management, 2002 to 2004 Portfolio Manager, JP Morgan, 1992 to 2000 | Fixed income, commodities, and foreign exchange asset classes, co-managing a $50 billion notional value portfolio investing in both European and exotic options and managing a $10 billion portfolio focused on long-dated gold and silver.Adjunct Professor of Finance and Economics, Columbia Business School, 2004 to 2025| Applied Value InvestingEducation and Credentials:MBA - Columbia Business School 2002 | Bachelor of Science - Massachusetts Institute of Technology 1991. Former US Army officer Former Vice Chairman of Harlem success academy HSA #2 (a charter school) |Co-author of Value Investing: From Graham to Buffett and Beyond  – Second Edition.Sponsorship InformationThank you to ⁠⁠⁠Fiscal.ai⁠⁠⁠ for sponsoring the show. DISCOUNT INFO: If you use the affiliate link ⁠⁠⁠⁠fiscal.ai/brew⁠⁠⁠⁠, you will automatically get 2 weeks of Fiscal Pro for Free and if you find that you want to upgrade, my link will get you 15% off any paid plans. About ⁠⁠⁠Fiscal.ai⁠⁠⁠⁠⁠⁠Fiscal.ai⁠⁠⁠ is the complete modern data terminal for global equities.The ⁠⁠⁠Fiscal.ai⁠⁠⁠ platform combines a powerful user experience with all the financial data capabilities that professional investors need. Users get up to 20 years of historical financials for all stocks globally that they can easily chart, compare, or export into their own models. And unlike legacy data terminals where it can take hours or even days, ⁠⁠⁠Fiscal.ai⁠⁠⁠'s data is updated within minutes of earnings reports. ⁠⁠⁠Fiscal.ai⁠⁠⁠ also tracks all the company-specific Segment & KPI data so you don't have to. Like to track Amazon's Cloud Revenue? They've got it.How about Spotify's premium subscribers? Or Google's quarterly paid clicks?They've got all of it.

Just Get Started Podcast
#474 Chris LaFay - Founder, Classic City Consulting

Just Get Started Podcast

Play Episode Listen Later Nov 18, 2025 77:46


In this conversation, Chris LaFay (Founder, Classic City Consulting) shares a decade of hard-won lessons on staying profitable, avoiding bloat, and building an agency that lasts. We dig into “one-glass focus,” why not niching can still be strategic, when to pass on work, partnerships without finders fees, pricing and retainers, and the KPI that quietly compounds new business: intentional outreach.In this episode, you'll learnWhy “one glass” focus beats scattered growthProject variety vs. “niching down” (and how to niche by systems, not industry)The comparison trap: learning from peers without copy-pasting their playbookWhen referral partnerships work without commissions—and when they don'tThe 4 R's growth engine: Retain → Reactivate → Referral → Recruit (new)Don't hire on a hope: catching operational bloat before it sinks marginsPricing, retainers, and the “help agencies look great” strategyThe single KPI Chris tracks in good seasons: weekly intentional check-insHow to handle sunk costs with a “fans-first” lens (Savannah Bananas inspo)Mentorship as a cheat code for clarity and decisive actionChapters:00:00 Intro 09:04 One-Glass Focus: creator energy, momentum, and why projects stay interesting 11:29 Project Variety > Burnout: why new client problems keep the work fresh 14:15 Do You Need a Niche? Niching by WordPress/Shopify & repeatable frameworks 15:32 Peer Comparison Without Copy-Paste: learning from others, keeping identity 18:44 Outreach > Everything: how early agencies stall without consistent relationship-building 25:24 Partnerships Sans Finder Fees: when passing leads is the value (and exceptions) 31:10 Adding Value to Your Agency Network: beyond referrals; community & support 32:17 Risk You're Glad You Took: the hiring lesson that reshaped the business 37:51 Silencing the Inner Critic: external processing & mentor mirrors 41:22 Most Valuable KPI: weekly intentional reach-outs (and why they compound) 46:55 Action Taker You Admire: David Feldman & decisive leadership 51:49 Sunk Costs & When to Quit: “fans-first” filter + staying lean on OPEXConnect with Chris:Founder – Classic City Consulting Website: https://classiccity.com LinkedIn: https://www.linkedin.com/in/chris-lafay/Podcast: https://open.spotify.com/show/7aHdpQXccPOE9YTcDJe4gZConnect with Brian: Web:⁠ https://brianondrako.com⁠ LinkedIn:⁠ https://www.linkedin.com/in/brianondrako/If you're an early-stage B2B Founder, join the Sales Skills For Founders newsletter and learn to “un-suck” at sales, one newsletter at a time.

Ready. Aim. Empire.
688: The KPI Blueprint: What Boutique Fitness Owners Actually Need to Track

Ready. Aim. Empire.

Play Episode Listen Later Nov 18, 2025 30:29


Welcome to this bonus podcast episode! When it comes to KPIs, studio owners typically fall into extremes. They either track everything and get overwhelmed—or nothing at all and are unaware of the true health of their business. In Episode 688: The KPI Blueprint: What Boutique Fitness Owners Actually Need to Track, Alina Cooper and Heather Garrick identify exactly which metrics are critical to watch.   Leverage leads: check how many, where they're from, conversion and time to purchase Check your pulse: study retention and churn rates as the heartbeat of your business Monitor the money: know your monthly recurring revenue, expenses and profit Know their worth: calculate your client's average lifetime value, which drives revenue Make it happen: schedule a weekly KPI hour to identify issues and monitor trends   When you keep eyes on the right data as a studio owner, you get valuable insights to make informed decisions. Unlock power and peace of mind in Episode 688.   Catch you there,   Lise   PS: Join 2,000+ studio owners who've decided to take control of their studio business and build their freedom empire. Subscribe HERE and join the party!     www.studiogrow.co www.linkedin.com/company/studio-growco/

The Human Founder
פרק 163 - החיים כסטארטאפ – ניר טל וסיפור ההקמה מחדש של "משכית", מותג האופנה המיתולוגי של ישראל

The Human Founder

Play Episode Listen Later Nov 17, 2025 56:48


להחיות את העבר, לבנות את העתיד בדרך כלל יזמים מקימים משהו חדש לחלוטין.  אבל ניר טל בחר דווקא להחיות מותג ותיק, יש שיאמרו היסטורי – ולהחזיר לחיים את בית האופנה המיתולוגי "משכית". מהלך שחיבר בין עבר לעתיד, בין יצירה וערכים לבין טכנולוגיה ואתגרים עסקיים, ובין עולם האופנה לעולמות היזמות. בשיחה פתוחה ואינטימית, הוא מדבר על אחריות, על מערכות יחסים, על חיים ומוות, ועל העיקר מבחינתו – לעשות כיף, ולא להשתעמם. להיות חלק ממשהו גדול – הסיפור של משכית "משכית" נוסדה בשנות ה־50 כבית אופנה ישראלי שהגדיר מחדש מהי יצירה מקומית והיה לסיפור הצלחה עולמי. כשניר ושרון טל הקימו אותה מחדש, הם לא רק בנו מותג אופנה – הם החיו רעיון שלם: יצירה שיש בה משמעות, זהות ותחושת שייכות. לדבריו של ניר, כל מי שמצטרף למשכית נושא איתו מוטיב ציוני מסוים – גם במובן הלאומי, וגם ברצון לקחת חלק במשהו משמעותי שיש לו ערך אמיתי. משכית עבורו היא לא רק עסק, אלא בית שבו יש מקום לערכים, לאסתטיקה, ולשיח עמוק על מה זה אומר להיות יוצר ישראלי בעידן גלובלי. להרגיש שייך, לייצר משמעות, ולבנות משהו שנשאר. בעולם של פייק – לשמור על אמת בעידן שבו הכול עטוף בזוהר חיצוני ובנרטיבים שיווקיים, אחד הדברים שמשכו את ניר למשכית היה האמת שמאחורי המותג. הוא מדבר על החשיבות של שמירה על האמת הזו , שלדבריו, מתבטאת באנשים, בחומרים, ובדרך שבה דברים נעשים – היא חלק מה־DNA של משכית ושלו עצמו. החיים כסטארטאפ לכאורה, משכית היא לא סטארטאפ – אבל ניר מתייחס אליה בדיוק כאל אחד כזה: עם חשיבה מערכתית, יעדים מדידים (KPI's), ותרבות של ניסוי וטעייה. הוא מדבר על החשיבות של למידה מהצלחות וגם מכישלונות – ועל כך שדווקא המודעות הזו מאפשרת לו לשמור על איזון בין תשוקה לבין תכנון, בין יצירה לבין ניהול. זה בעיקר, עבורו, מיינדסט שהוא מקפיד עליו – בהסתכלות על החברה ועל החיים. הגישה הזו, לדבריו, עוזרת לו ולחברה להתפתח, להשתנות, ולשמור על רלוונטיות בעולם תחרותי ודינמי. והוא למעשה לא רואה כל דרך אחרת לחיות את החיים. שותפות כפולה – אהבה ויזמות אחד הנושאים המשמעותיים שעלו בשיחה היה הזוגיות והשותפות של ניר ואשתו שרון שבחרו להקים יחד מחדש את החברה. זו החלטה לא שגרתית שמביאה איתה גם הרבה חוזקות וגם אתגרים.  ניר מדבר בכנות על המורכבות שבהיעדר ההפרדה בין הבית לעבודה, על למידה מתמדת של גבולות, ועל הצורך לאפשר מקום אחד לשני גם כשהכול מתערבב. עבורו, השותפות הזו היא חלק מהסיפור הרחב יותר של משכית – מקום שבו יחסים, תקשורת ויצירה מתחברים זה בזה, ומזינים אחד את השני. מוות ככוח מחייה באחד הרגעים האישיים ביותר בשיחה, ניר משתף על מותה של אמו – חוויה שהפכה, לדבריו, לנקודת מפנה בחייו. הוא מתאר איך המפגש עם המוות גרם לו להתבונן מחדש על משמעות החיים, על סדרי עדיפויות, ועל מה באמת חשוב. עבורו, האובדן הפך למקור של תנועה ושל בחירה – להזכיר לעצמו לחיות במלוא העוצמה, להיות נוכח, ולמצוא משמעות במה שהוא עושה בכל יום. לחיות בווליום גבוה – ולמצוא איזון ניר מתאר את הקצב האינטנסיבי שבו הוא חי ויוצר – את המעברים התכופים בין השראה לעומס, בין אנרגיה להתכנסות. ומודה בכנות, שחיי היזמות הם לא לכל אחד. אבל לצד זה הוא לומד כל הזמן לזהות מתי להגביר ומתי להנמיך – איך להישאר נוכח בלי להישרף. זו בעיניו מיומנות של חוסן – היכולת לפעול מתוך תשוקה, אבל גם לדעת לשחרר כשצריך. ג'ויפולנס והתחלה חדשה כל יום בסוף השיחה דיברנו על החשיבות של ההנאה בחיים – או ג'ויפולנס, כמו שהסכמנו לקרוא לזה. על הבחירה לשמור על הדרך נעימה, על פשטות שמגיעה מתוך משמעות, ועל ההבנה שיש לנו רק הזדמנות אחת בחיים האלה – אז כדאי שנדאג שהיא תהיה חוויה טובה באמת. למרות שניר מוביל את משכית כבר יותר מעשור, הוא רואה את המקום בו הוא נמצא כתחילת המסע בלבד – מסע שצפוי להיות מלא באתגרים, בהתחדשות, ובעיקר בהרבה כיף. השיחה עם ניר היא הזמנה לראות את היזמות כדרך חיים, וגם את החיים עצמם באור אחר – כזה שמחבר בין עומק לפשטות, בין ערכים להנאה, ובין אחריות לחופש. והעיקר – שלא יהיה משעמם.

CEREAL TALK / シリアルトーク
水ブランドLiquid Deathがどう成長を遂げているのか【UNBOXEDシリーズ】#224

CEREAL TALK / シリアルトーク

Play Episode Listen Later Nov 16, 2025 57:55


【CEREAL TALK × New Commerce Ventures】海外リテールスタートアップ最前線 · Lumahttps://luma.com/6fzxcd81CEREAL TALKのニュースレターはこちらhttps://cerealtalk.jp/(00:00) リキッドデスとは(02:51) なぜここまで売れた? リキッドデスの爆速成長(08:47) 創業者マイク・セサリオ(11:48) 普通じゃないマーケ戦略(37:28) KPIとインスピレーションのせめぎ合い(44:05) 成功事例の裏側:再現できる“勝ち筋”とは(47:59) リキッドデスが突く消費者心理:なぜ人は買ってしまうのか(52:23) 日本市場  差別化の鍵を読み解く(55:52) コンテンツマーケの未来図:ブランドは物語の語り手へ<おたよりフォーム>https://forms.gle/Tgzv4y8PCTs86EcY6<メンバー>沼田 雄二朗https://twitter.com/Numauer最所 あさみhttps://twitter.com/qzqrnl宮武 徹郎https://twitter.com/tmiyatake1草野美木https://twitter.com/mikikusano

SaaS Metrics School
Do You Know the Difference Between SaaS Math and AI Math?

SaaS Metrics School

Play Episode Listen Later Nov 15, 2025 5:14


In episode #329, Ben Murray, The SaaS CFO, breaks down the growing debate around SaaS economics versus AI economics. A recent post claimed that “SaaS metrics are broken” and that traditional KPIs no longer apply to AI companies. Ben challenges this idea and walks through why recurring revenue metrics still matter, how revenue models differ across SaaS and AI, and what CFOs need to understand about gross margin, unit economics, and total addressable market. Key Topics Covered Why claims that SaaS metrics are “broken” are inaccurate The difference between SaaS economics and AI economics Why recurring revenue metrics still apply to AI companies How subscription versus usage revenue impacts KPI calculation Gross margin expectations for SaaS vs. AI companies Whether AI companies truly generate more profit per customer The role of absolute profit versus per-customer economics How AI may expand TAM by targeting labor budgets, not just software budgets How Agentic AI affects financial modeling and cost structures Using ROSE (Return on Software Employees) to evaluate AI-driven ROI What You'll Learn Why SaaS metrics still matter for both SaaS and AI companies How CFOs should evaluate margins, ARR, and revenue quality in AI models The difference between rate-based economics (ARPA, ACV) and volume-based economics (absolute profit) How to think about financial strategy when transitioning from a pure SaaS model to an AI-embedded product model How to assess realistic AI unit economics instead of relying on hype Who This Episode Is For SaaS CFOs and finance leaders evaluating AI investments Founders embedding AI into their product and adjusting their financial models Operators who want a grounded understanding of real AI economics Investors assessing how AI shifts revenue models and margins Related Resources Ben's upcoming deep-dive blog post on SaaS vs. AI economics: TheSaaSCFO.com SaaS Metrics Foundation course for mastering KPI's, ARR, MRR, and unit economics: https://www.thesaasacademy.com/the-saas-metrics-foundation ROSE metric framework for analyzing AI-driven productivity and financial systems: https://www.thesaascfo.com/saas-rose-metric/

KINDNESS WARRIORS
Rebels With a Cause - How To Make Caring Cool Again

KINDNESS WARRIORS

Play Episode Listen Later Nov 15, 2025 23:24


In a world obsessed with disruption, hustle, and “doing more,” we've forgotten one of the most radical acts of leadership...caring for those in our care.In this episode, Cassie Roma — storyteller, Kindness Warrior, and rebel with a cause — takes us inside The New Rebellion: a movement where care becomes the ultimate KPI.We'll unpack why disengagement is costing the world trillions, how burnout became a badge of honour, and what happens when leaders choose heart over hustle.

The Chad & Cheese Podcast
Indeed Stranglehold Gets Tighter and Tighter

The Chad & Cheese Podcast

Play Episode Listen Later Nov 14, 2025 53:37


Buckle up, kids, the boys are comin' in hot this week. Personio just chopped headcount and abandonded its U.S. strategy. Chad sees defeat; Joel sees a standing ovation for the competition. The bloodbath is real.

Get Out of Wrap - Contact Centre Chat
#244 – Chatting to the Agents at SSCL Sopra Steria

Get Out of Wrap - Contact Centre Chat

Play Episode Listen Later Nov 14, 2025 69:58


One of my favourite types of episodes, getting to speak directly with the people who make contact centres what they are.In this episode, I sat down with a brilliant group of agents from SSCL Sopra Steria to hear what life is really like on the frontline — the highs, the challenges, and the moments that make it all worth it.They share candid insights about:

Framtidens E-Handel
Marknadsplatsens Renässans: AI, Skalbarhet och Nästa Fas för Nordisk E-handel - Fredrik Norberg, CDON #332

Framtidens E-Handel

Play Episode Listen Later Nov 14, 2025 75:24


Fredrik Norberg, VD CDON, gästar podden Framtidens E-Handel och delar med sig av hur man bygger en skalbar marknadsplats trots låga marginaler, hur man mäter rätt KPI:er, och varför AI blir en ny motor i allt från produkttexter till kundtjänst. Vi pratar också om kulturförändring, systemintegration och CDON:s strategiska roll som nordiskt alternativ till Amazon och Temu.06:25 – Fredriks 22 år i e-handel – från bambuvaser till börsbolag17:47 – Fyndiq-idén → ”Ullared på nätet”21:42 – Sortimentsbredd, komplexitet och AI:s roll24:26 – AI som tredje revolution i e-handel27:18 – Trust → den nya valutan för marknadsplatser36:24 – Kundtjänst-AI hos CDON – Bosse & Lasse tar över supporten48:08 – AI-veckan → alla anställda fördubblade sin kompetens50:29 – Automation av kemikalieskatt – AI sparar tid och pengar55:11 – Från ”Back to Basics” till ”Tillväxt & Innovation”62:00 – Norden vs världen – marknadsplatsernas låga penetration64:42 – CDON som nordiskt alternativ till Amazon och Temu71:00 – Fredriks råd: Avsätt tid för AI innan det är för sentHär hittar du Fredrik & podden som han nämnde:https://www.linkedin.com/in/fredriknorberg/ https://youtu.be/cX4cL6B-_aU?si=q-m-l32KY8FvT3nmSponsor:https://www.svea.com/sv-se AI Breakfast for Digital Leaders - 25 Nov: https://www.bluestonepim.com/events/ai-breakfast-for-digital-leaders?utm_source=adobe+se&utm_medium=partner+mkt&utm_campaign=ai+commerce+breakfast+2025&utm_content=lp Följ Björn på LinkedIn:https://www.linkedin.com/in/bjornspenger/ Följ Framtidens E-handel på LinkedIn:https://www.linkedin.com/company/framtidens-e-handel/ Besök vår hemsida, YouTube & Instagram:https://www.framtidensehandel.se/ https://www.instagram.com/framtidens.ehandel/ https://www.youtube.com/channel/UCEYywBFgOr34TN8NtXeL5HQPoddproducent och klippare Michaela Dorch & Videoproducent Fredrik Ankarsköld:https://www.linkedin.com/in/michaela-dorch/ https://www.linkedin.com/in/ankarskold/ Tusen tack för att du lyssnar!Support till showen http://supporter.acast.com/framtidens-e-handel. Hosted on Acast. See acast.com/privacy for more information.

The Beacon Way
Unlocking Financial Success: The Role of a Fractional CFO with Steve Koscik

The Beacon Way

Play Episode Listen Later Nov 13, 2025 29:01


In this episode of the Beacon Way podcast, host Adrienne Wilkerson welcomes a special guest, Steve Koscik, who has been the fractional CFO at Beacon for the past three years. Steve shares his extensive background, having previously served as a CFO for a Toyota-based material handling company. He discusses the substantial benefits of fractional CFO services, including financial clarity, KPI setup, cash flow optimization, and strategic decisionsupport. Steve explains the differences between fractional and full-time CFO roles, emphasizing mentorship and efficient financial systems. Additionally, the conversation covers how AI and tools like Giraffe are revolutionizing financial management. The episode concludes with insights on preparing effective business budgets and tips for financial planning. Don't miss out on understanding the significance of a fractional CFO and how it can transform your business!Links mentioned in today's episode:Think CFO: https://www.thinkcfo.net/ Connect with Steve on LinkedIn: https://www.linkedin.com/in/steve-koscik-cpa-mba/Email Steve at: steve@thinkcfo.net

Girls Twiddling Knobs
Music Tech & Gender Today: Live from Strongroom Studios

Girls Twiddling Knobs

Play Episode Listen Later Nov 13, 2025 81:52 Transcription Available


Send us a textThe room glowed with warm orange light, a full house gathered to celebrate five years of Girls Twiddling Knobs and to witness a bold closing chapter. We brought a live panel to the stage to ask a deceptively simple question: are music technology skills truly crucial for women and gender-diverse artists? What followed was honest, funny, and disarmingly practical—stories about safety in studios, DIY learning, pricing your worth, and the power of choosing collaborators who actually listen.Karen Sutton (Oram Awards) mapped the tough terrain of funding and why mentoring fills the gaps that DIY routes can't always bridge. Rooks, aka Jenny Bulcraig (2% Rising), shared how artists are rejecting microaggressions and confusion in sessions in favor of producers who offer clarity, consent, and better results. afromerm, aka Cecilia Morgan, unpacked how growing technical fluency turns doubt into calm agency on stage, even when met with patronising questions. Glade Marie (Saffron) spoke to intuition, community, and using brand gigs to bankroll creative freedom without apology. Together, we explored how tech skills change careers, why safer spaces are non-negotiable, and how to build sustainable models when institutions look away.We don't pretend the landscape is fair. Arts funding is shaky. Industry gatekeepers still overlook what doesn't fit a KPI. But the path forward is clear: learn the tools that center your voice, set boundaries around money and time, and build the rooms where more of us can thrive. As we prepare a short final season—answering why we're closing and what we've learned—we're archiving the work and passing the torch to the many initiatives pushing this movement forward.If you've ever felt othered in a studio, underpaid for your craft, or unsure how to start charging for your expertise, this conversation is a compass. Listen, share, and tell us the boundary you're setting next. And if this resonated, subscribe, leave a review, and send the episode to a friend who needs it.Ready to level up your music making with the powerful art of field recording? Download my new FREE Essential Gear Checklist to Start Field Recording With Your Smartphone >> Love Girls Twiddling Knobs? Leave a review wherever you're listening and let me know!---------------------------------------------------Girls Twiddling Knobs is hosted by Isobel Anderson and produced by Isobel Anderson and Jade Bailey.Watch this episode on YouTubeExplore more episodes here.Listen on Spotify.Join the Girls Twiddling Knobs Podcast Community here >>

De Nieuwe Leiders Podcast
166 Voorbij de meten-is-weten doctrine

De Nieuwe Leiders Podcast

Play Episode Listen Later Nov 13, 2025 12:47


We houden van meten. Dashboards, KPI's, benchmarks, SMART-doelen; de hele infrastructuur van moderne organisaties lijkt te draaien op op aantoonbaarheid.Maar in complexe systemen - en elke organisatie ís een complex systeem - is impact niet te meten. En al helemaal niet in cijfers te vangen. Daarmee mis je een belangrijke dimensie die, als het er op aan komt, veel belangrijker is voor een duurzaam gezonde organisatie.In deze aflevering neem ik je graag mee voorbij de meten-is-weten doctrine.GRATIS E-BOOK Organisatie verandering zonder gedoe. Je kunt hem aanvragen via deze link: tinyurl.com/zondergedoe

321 GROW Talks
049 Skuteczna kampania marketingowa - co robić kiedy już trwa?

321 GROW Talks

Play Episode Listen Later Nov 13, 2025 47:34


Miti da sfatare
Non siamo multitasking | 588

Miti da sfatare

Play Episode Listen Later Nov 13, 2025 7:07


Miti si prepara a sferrare un colpo bassissimo a tutti i milanesi del mondo. Quelli che fanno le call mentre scrivono una mail e mentre producono le slide per il management review coi KPI dell’ultimo quarter. Ahimé, la neuroscienza ha dimostrato in tutte le salse che anche i lavoratori più smart con lo zainone fatturone non siano multitasking. Anzi, dovrebbero prendere esempio da Bluma Zeigarnik.See omnystudio.com/listener for privacy information.

Money Sex Gen X
MSG Presents: "Eric On Money": From Noise To Net Worth

Money Sex Gen X

Play Episode Listen Later Nov 12, 2025 23:28 Transcription Available


Send us a textThis episode goes straight at the “noise” that stalls real progress: money blocks, old scripts, and the beliefs that keep you circling the same results. Eric shares a practical mindset workflow you can use to move from confusion to consistent action. Why? Because just telling someone they need to improve their money mindset is not enough--people need strategy. In this episode Eric covers:Spotting money blocks, including financial imposter syndromeYour money origin story and the scripts it createdA framework to open up to new beliefs and act on themHow to value and improve financial literacy so knowledge equals outcomesUsing mentors and coaches as leverage, not crutchesBuilding habits and routines that make saving, investing, and reviews automaticA weekly check-in that tracks one KPI and one next stepWhy it matters:Clarity beats noise. When you change the script, your choices change, then your numbers change. Support the showJOIN US ON PATREON: FINANCIAL TOOLS: AI powered Financial Coach Fin literacy course Stock course Accelerator SCALE YOUR MISSION BASED ORGANIZATION: https://www.productiveleaders.co/ FOLLOW US ON YOUR FAVORITE PLATFORM: MSG You Tube MSG LinkedIn MSG Facebook MSG Instagram MSG Tik Tok FOLLOW ERIC AND SCOTT: Eric: https://www.linkedin.com/in/ericmcloyd/ Scott: h...

With Great Power
Unconventional lessons in customer experience

With Great Power

Play Episode Listen Later Nov 11, 2025 24:57


In Nigeria, tens of millions of people live without access to reliable power. Utibe Bassey grew up in Lagos, and knows what it's like to not have electricity to perform simple daily tasks. When she moved to the United States as a teen, she didn't think much about electric utilities. But she did think about how managers treat employees – a thought spurred by an unfortunate instance she witnessed while working at a fast food chain. Ever since then, Utibe has refined her personal philosophy, “Love as a KPI,” which prioritizes kindness and human connection in the workplace. As we prepare for our season six launch, we bring you one of our favorite episodes from season three of With Great Power. In this rerun episode, Utibe tells Brad about how she puts her personal philosophy to work at Dominion Energy, where she is vice president of customer experience. She also talks about what it means to work in the power industry, having lived without access to reliable power in her youth.  Credits: Hosted by Brad Langley. Produced by Erin Hardick. Edited by Anne Bailey. Original music and engineering by Sean Marquand. Stephen Lacey is executive editor. The GridX production team includes Jenni Barber, Samantha McCabe, and Brad Langley.

TimTalks
Own Your Data, Ditch the Feelings with Brooke Furniss

TimTalks

Play Episode Listen Later Nov 11, 2025 30:43


From athletic trainer to one of the most outspoken voices in automotive, Brooke Furniss has built her career on one rule — facts, not feelings. In this episode, Tim sits down with Brooke to unpack how a corneal transplant, a detour into DealerSocket, and years inside dealerships led her to build a platform that defends dealers, challenges vendors, and demands truth in an industry full of noise.What follows is a raw, funny, and powerful look at leadership, humility, and the courage to say what others won't. Brooke and Tim dive into data transparency, fake dashboards, shiny-object distractions, and why the best leaders are humble enough to learn through pain. This one's part masterclass, part therapy session, and all heart.00:00 Tim welcomes Brooke — and sets the tone for an unfiltered conversation01:03 The unexpected start: from athletic trainer to the automotive world02:29 How a corneal transplant changed everything04:06 The DealerSocket years and seeing every side of the business05:59 Why Brooke walked away from selling and started giving dealers a voice06:47 Tim on vanity metrics and the only KPI that really matters07:54 Brooke breaks down the data fight — and why most dealers don't own theirs09:45 “Performance over pizzazz”: chasing shiny objects vs. chasing results12:52 Kickbacks, broken processes, and calling out industry excuses14:22 What “people first” really means when culture gets tough16:59 The biggest killer in any dealership: pride18:18 How true leaders stay humble — and why that's rare26:30 Brooke's message to new leaders: research, resilience, and never losing your voiceLearn more about Brooke Furniss at https://www.linkedin.com/in/brookefurniss/Watch the Facts, Not Feelings podcast: https://www.youtube.com/playlist?list=PLIY-PixNsvgD1nrRFiw5xoNfU3rY6ojPyConnect with Tim Cox at https://www.linkedin.com/in/tim-cox-29065a7/Listen to more episodes of Tim Talks at https://www.carnow.com/timtalks/

Beyond Deadlines
Change Management for Construction Schedulers (Basics to Advanced)

Beyond Deadlines

Play Episode Listen Later Nov 11, 2025 32:38


In this episode we dive into Change ManagementThe ChallengeYou're six months into a billion dollar project. Change orders are stacking up. Your schedule is morphing weekly. The owner wants a meeting. And you're buried in spreadsheets trying to figure out what changed, when it changed, and who changed it. Sound familiar? This is the reality for most construction schedulers. Schedule change management shows up as the leading cause of construction disputes every single year, costing teams millions. But here's the thing. The best schedulers don't run from change. They use it to their advantage. In this week's Beyond Deadlines podcast episode, we break down exactly how to manage schedule change like a pro.Continue LearningCheck out our book The Critical Path Career: How to Advance in Construction Planning and SchedulingSubscribe to the Beyond Deadlines Email NewsletterSubscribe to the ⁠⁠⁠⁠Beyond Deadlines⁠⁠⁠⁠ Linkedin Newsletter⁠⁠Check Out Our YouTube Channel⁠⁠.ConnectFollow ⁠⁠⁠Micah⁠⁠⁠, ⁠⁠⁠Greg⁠⁠⁠, and ⁠⁠Beyond Deadlines⁠⁠ on LinkedIn.Beyond DeadlineIt's time to raise your career to new heights with Beyond Deadlines, the ultimate destination for construction planners and schedulers. Our podcast is designed to be your go-to guide whether you're starting out in this dynamic field, transitioning from another sector, or you're a seasoned professional. Through our cutting-edge content, practical advice, and innovative tools, we help you succeed in today's fast-evolving construction planning and scheduling landscape without relying on expensive certifications and traditional educational paths. Join us on Beyond Deadlines, where we empower you to shape the future of construction planning and scheduling, making it more efficient, effective, and accessible than ever before.About MicahMicah, the CEO of Movar US is an Intel and Google alumnus, champions next-gen planning and scheduling at both tech giants. Co-founder of Google's Computer Vision in Construction Team, he's saved projects millions via tech advancements. He writes two construction planning and scheduling newsletters and mentors the next generation of construction planners. He holds a Master of Science in Project Management, Saint Mary's University of Minnesota.About GregGreg, an Astrophysicist turned project guru, managed £100M+ defense programs at BAE Systems (UK) and advised on international strategy. Now CEO at ⁠⁠Nodes and Links⁠⁠, he's revolutionizing projects with pioneering AI Project Controls in Construction. Experience groundbreaking strategies with Greg's expertise.Topics We Coverchange management, communication, construction planning, construction, construction scheduling, creating teams, critical path method, cpm, culture, KPI, microsoft project, milestone tracking, oracle, p6, project planning, planning, planning engineer, pmp, portfolio management, predictability, presenting, primavera p6, project acceleration, project budgeting, project controls, project management, project planning, program management, resource allocation, risk management, schedule acceleration, scheduling, scope management, task sequencing, construction, construction reporting, prefabrication, preconstruction, modular construction, modularization, automation, Power BI, dashboard, metrics, process improvement, reporting, schedule consultancy, planning consultancy, material management

BACON BITS with Master Happiness
Benjamin Franklin's Timeless Sales Secrets

BACON BITS with Master Happiness

Play Episode Listen Later Nov 11, 2025 55:53


What can a Founding Father on the $100 bill teach you about closing deals in the 21st century? In this episode of Bacon Bits with Master Happiness, host Marty Jalove and his sons, Luke and Nate, dive into the surprising sales genius of Benjamin Franklin. Using their signature BACON framework, they uncover timeless lessons on brand building, creating irresistible offers, and nurturing your network. Get ready for a fun and insightful look at one of history's greatest polymaths, complete with the show's classic tangents; from Shaq's insurance ads and Air Jordans to the true story behind the kite, the key, and the lightning rod. Discover how Franklin's methods for influence and community can transform your career and business today.Get the book: The Legends of SalesIn this episode, we cover:(01:15) - Forefathers vs. Founding Fathers: The Banter Begins(04:45) - The BACON Framework: An Outline for Success(05:55) - B: Build Your Brand Relentlessly (and a nod to bifocals!)(12:25) - Who's Your Brand's Shaq? Iconic Brand Figures(24:25) - The 13 Virtues (and the one his friend added)(32:30) - A: Author an Irresistible Offer & The Ben Franklin Effect(39:20) - C: Create a Community(45:30) - O: Observe and Optimize Everything(53:00) - N: Nurture Your NetworkTry This:Build: Share one behind-the-scenes photo of your business this week.Author: Ask a potential customer for a small favor to build rapport.Observe: Pick one metric (KPI) and track it for a week to find an area for optimization.Follow and share Bacon Bits with Master Happiness for more episodes that make your vision clear!#BenjaminFranklin #SalesLessons #BACONFramework #LegendsOfSales #BrandBuilding #MarketingStrategy #IrresistibleOffer #Entrepreneurship #BusinessPodcast #MartyJalove #OptimizeMarketing #NurtureYourNetwork #SelfImprovement #WhatsYourBaconwww.MasterHappiness.comwww.WhatsYourBacon.comwww.BaconBitsRadio.com

Talking Billions with Bogumil Baranowski
Rupert Mitchell: Are We Extrapolating Wrong Again? | A Macro Veteran on Chinese EVs, AI Hype, and Why Things Are Never as Good or Bad as They Seem

Talking Billions with Bogumil Baranowski

Play Episode Listen Later Nov 10, 2025 59:35


Rupert Mitchell is a capital markets veteran with 30 years of institutional experience across three continents who now runs Blind Squirrel Macro, combining mythology, storytelling, and contrarian thinking to help investors understand why narrative often matters more than numbers in macro investing.Episode Sponsor: Fiscal AI is a modern data terminal that gives investors instant access to twenty years of financials, earnings transcripts, and extensive segment and KPI data—use my link for a two-week free trial plus 15% off: https://fiscal.ai/talkingbillions/3:00 - Rupert discusses the British education philosophy: learning to learn rather than narrow vocational training, creating adaptable generalists who aren't limited by having "an amazing hammer where everything has to look like a nail"6:00 - Bearings collapse story: Fresh graduate Rupert spent his entire £400 bonus on a briefcase (still uses it 30 years later) hours before the 250-year-old merchant bank collapsed overnight due to Nick Leeson's derivatives trades11:00 - Key lesson from Bearings: "Things are never as bad as you fear or as good as you would hope" - the "we're so back, it's so over" cycle teaches moderation in expectations and avoiding extrapolation extremes16:00 - The mythology connection: Rupert's father, a military history writer, taught him that "most people don't really have a sense of history beyond about five or 10 years" - understanding cyclical patterns creates edge21:00 - Chinese EV revolution firsthand: Witnessing Mercedes lose luxury market dominance to BYD in China taught Rupert that establishment brands can fall faster than anyone expects when technology shifts33:00 - The generalist advantage: "I'm never baffled or scared of a new product, topic, market or theme" - breadth beats depth when markets constantly evolve and surprises come from unexpected directions45:00 - AI investment paradox: Despite machine learning being used in biotech for years, healthcare hasn't announced breakthrough cycles - this "monkey on my back" makes Rupert question AI hype narratives54:00 - On success: "Success has to be being proud of what you've done, right? And that's not a number. Some of the most miserable people I know are wealthier than God"Podcast Program – Disclosure StatementBlue Infinitas Capital, LLC is a registered investment adviser and the opinions expressed by the Firm's employees and podcast guests on this show are their own and do not reflect the opinions of Blue Infinitas Capital, LLC. All statements and opinions expressed are based upon information considered reliable although it should not be relied upon as such. Any statements or opinions are subject to change without notice.Information presented is for educational purposes only and does not intend to make an offer or solicitation for the sale or purchase of any specific securities, investments, or investment strategies. Investments involve risk and unless otherwise stated, are not guaranteed.Information expressed does not take into account your specific situation or objectives, and is not intended as recommendations appropriate for any individual. Listeners are encouraged to seek advice from a qualified tax, legal, or investment adviser to determine whether any information presented may be suitable for their specific situation. Past performance is not indicative of future performance.

Yoga Biz Camp with Michael Jay
Plan Your 2026 Yoga Studio Year Using Real Data. Not Hope.

Yoga Biz Camp with Michael Jay

Play Episode Listen Later Nov 10, 2025 28:06


Text me Your email for my Booking Link“You can't grow what you don't measure — but once you measure it, you can design a studio that feels as good as it looks on paper.”In this episode, Michael Jay breaks down exactly how he helps yoga studios around the world plan for the new year — using real booking system data, not guesswork.You'll learn:• Why your attendance and sales tell two completely different stories — and why both matter.• The high-energy windows every yoga studio should plan around: early November, Black Friday, early December, and early January.• The natural low periods you need to protect (hello, February

How to Scale an Agency
How Nick Avaria Scaled His Agency to $10M ARR in 3 years

How to Scale an Agency

Play Episode Listen Later Nov 9, 2025 51:05


Nick Avaria has acquired and sold 7 agencies and this episode is JAM packed with insights on what it really takes to scale, and the common mistakes agency founders make when scaling to 7-8 figures.Connect with Nick here:https://www.linkedin.com/in/nickavaria/Nick was generous enough to share some of his best agency-scaling resources with our community, get them here
10M Agency KPI Dashboardhttps://docs.google.com/spreadsheets/d/1XX1ldFItl3bkSEEr1HFJN70Lo9Gi6Lx-cH25ILT-KWY/edit?gid=0#gid=0People Management Systemshttps://www.agencyacquisitions.io/scaling-agencies-management-and-systems/

KPI's to get to 10M
https://docs.google.com/document/d/1tlJHpp2VK0jlHCDEeEybuCeCkfqrA_N1brBGKt2K-sk/edit?tab=t.0>>>Did you know we just released a 5 Hour Masterclass on How To Get Your Next 5 Clients with Cold Email? Grab it herehttps://promotion.revenueboost.net/mini-course-group-join-5926Thanks again for listening! Please give us a review - it helps support the show and we LOVE reading your feedback! >>>Want to connect with me? Email - aj@revenueboost.net Facebook – https://m.me/ajcassata1 Linkedin – https://www.linkedin.com/in/ajcassata/ Community members also get a free course on Agency growth and how to land your next 3 Whale clients using only Cold email.

Therapy For Your Money
Episode 191: What Your Tax Accountant Wishes You Knew

Therapy For Your Money

Play Episode Listen Later Nov 7, 2025 29:45


Taxes can feel overwhelming, but you don't have to figure it out alone! In this episode, I'm joined by two of GreenOak's tax wizards, Morgan and Linda, for an honest, friendly conversation about the tax questions we hear most from practice owners. We're talking real-life scenarios, the little things that trip people up (and how to avoid them), and why you really shouldn't take tax advice from Facebook groups or TikTok. We want you to feel a little more confident—one step at a time.Whether you're still figuring out your business entity, not sure about “finding deductions,” or just want to keep things simple, you'll leave this episode feeling empowered and maybe even a little relieved. Bring your coffee (and your questions) and let's dive in!Links and ResourcesMoney for Therapists Practice Startup - https://www.greenoakaccounting.com/startupGreenOak Accounting - www.GreenOakAccounting.comTherapy For Your Money Podcast - www.TherapyForYourMoney.comProfit First for Therapists - www.ProfitFirstForTherapists.comProfit First Academy - www.ProfitFirstForTherapists.com/Academy Podcast Production and Show Notes by Course Creation StudioGet our free KPI tracker to see how you practice measures up to others in the industry! www.therapyforyourmoney.com/kpi

Framtidens E-Handel
Från Tjänst till Varumärke: Dashls Strategiska Pivot mot Lönsamhet - Nina Akbari, Dashl #331

Framtidens E-Handel

Play Episode Listen Later Nov 7, 2025 67:24


Nina Akbari, grundare Dashl, gästar podden Framtidens E-Handel och delar med sig om Dashls resa från en digital bokningstjänst till ett fysiskt beauty-varumärke med egna beauty bars, produkter och retailpartnerskap, och hur de byggt ett framgångsrikt koncept i en konkurrensutsatt bransch. Vi pratar om kundupplevelse, varumärkespositionering, retailstrategi och hur Nina som entreprenör behövt vara resilient och anpassningsbar i en snabbt föränderlig marknad.06:30 – Från bokningstjänst till plattform – pivoten som förändrade allt12:10 – Balansen mellan tech och estetik – varumärke som konkurrensfördel14:45 – Expansion i salonger, popup-koncept och beauty corners i retail18:00 – Hur Dashl samarbetar med kedjor och stärker sina partners21:00 – Lärdomar om skalbarhet: vad som går att replikera – och inte24:00 – B2B vs B2C – olika strategier för olika målgrupper27:30 – Kunddata, lojalitet och hur Dashl använder CRM för tillväxt34:10 – Ledarskap i tillväxtfas – rekrytering och kultur som drivkraft46:00 – Dashls expansion i Europa och hur de väljer marknader49:30 – Strategin bakom Dashls egna produkter och vertikaler53:00 – Hur man mäter framgång – KPI:er bortom intäkterHär hittar du Nina & Dashl:https://www.linkedin.com/in/nina-akbari/ https://dashlbeauty.comSponsor:https://www.svea.com/sv-se AI Breakfast for Digital Leaders - 25 Nov: https://www.bluestonepim.com/events/ai-breakfast-for-digital-leaders?utm_source=adobe+se&utm_medium=partner+mkt&utm_campaign=ai+commerce+breakfast+2025&utm_content=lp Följ Björn på LinkedIn:https://www.linkedin.com/in/bjornspenger/ Följ Framtidens E-handel på LinkedIn:https://www.linkedin.com/company/framtidens-e-handel/ Besök vår hemsida, YouTube & Instagram:https://www.framtidensehandel.se/ https://www.instagram.com/framtidens.ehandel/ https://www.youtube.com/channel/UCEYywBFgOr34TN8NtXeL5HQPoddproducent och klippare Michaela Dorch & Videoproducent Fredrik Ankarsköld:https://www.linkedin.com/in/michaela-dorch/ https://www.linkedin.com/in/ankarskold/ Tusen tack för att du lyssnar!Support till showen http://supporter.acast.com/framtidens-e-handel. Hosted on Acast. See acast.com/privacy for more information.

Impact Theory with Tom Bilyeu
Blue Wave Backlash: New York's Socialist Gamble & The Market's Sudden Crash | The Tom Bilyeu Show

Impact Theory with Tom Bilyeu

Play Episode Listen Later Nov 6, 2025 68:55


In today's episode, Tom Bilyeu and Drew dive headfirst into America's current political and economic landscape, unpacking the recent “blue wave” of Democratic wins—including Zoran Mamdani's victory in NYC—and what it signals for the future of governance, policy, and the middle class. The conversation kicks off with heated reflections on the consequences of political shifts, examining the impact of progressive policies, the perennial debate over wealth and poverty, and the mechanics of economic systems that are driving so much division. Drew shares candid thoughts on why some policies, while well-intentioned, might be leading us toward more hardship, especially for the working class—all while painting vivid analogies connecting personal growth, historical lessons, and even Greek myths to our current reality. From government shutdowns and fiscal responsibility to the behind-the-scenes drama of Congress and power plays among billionaires, no stone is left unturned. The episode even touches on breaking news like the UPS cargo plane disaster, the precarious state of America's air travel infrastructure, and technological leaps with wireless brain implants, before rounding out with world affairs like Tommy Robinson's acquittal in the UK. Join Tom Bilyeu and Drew as they challenge conventional wisdom, debate the path forward, and highlight why cultivating a thriving middle class may just be the greatest KPI for America's future. Strap in for a thought-provoking, entertaining journey through politics, policy, tech, and human nature—this is Impact Theory at its most unfiltered. ButcherBox: Your choice of holiday protein — ham or turkey in your first box, or ground beef for life — plus $20 off at https://butcherbox.com/impact Bevel Health: 1st month FREE at https://bevel.health/impact with code IMPACT Linkedin: Post your job free at https://linkedin.com/impacttheory HomeServe: Help protect your home systems – and your wallet – with HomeServe against covered repairs. Plans start at just $4.99 a month at https://homeserve.com Netsuite: Right now, get our free business guide, Demystifying AI, at https://NetSuite.com/Theory True Classic: Upgrade your wardrobe at https://trueclassic.com/impact Cape: 33% off with code IMPACT33 at https://cape.co/impact Surfshark: Go to https://surfshark.com/bilyeu or use code BILYEU to get 4 extra months of Surfshark VPN! AirDoctor: Up to $300 off with code IMPACT at https://airdoctorpro.com Raycon: Go to https://buyraycon.com/impact to get up to 30% off sitewide. Found Banking: Try Found for FREE at https://found.com/impact What's up, everybody? It's Tom Bilyeu here: If you want my help... STARTING a business: join me here at ZERO TO FOUNDER:  https://tombilyeu.com/zero-to-founder?utm_campaign=Podcast%20Offer&utm_source=podca[%E2%80%A6]d%20end%20of%20show&utm_content=podcast%20ad%20end%20of%20show SCALING a business: see if you qualify here.:  https://tombilyeu.com/call Get my battle-tested strategies and insights delivered weekly to your inbox: sign up here.: https://tombilyeu.com/ ********************************************************************** If you're serious about leveling up your life, I urge you to check out my new podcast, Tom Bilyeu's Mindset Playbook —a goldmine of my most impactful episodes on mindset, business, and health. Trust me, your future self will thank you. ********************************************************************** FOLLOW TOM: Instagram: https://www.instagram.com/tombilyeu/ Tik Tok: https://www.tiktok.com/@tombilyeu?lang=en Twitter: https://twitter.com/tombilyeu YouTube: https://www.youtube.com/@TomBilyeu Learn more about your ad choices. Visit megaphone.fm/adchoices

Dental A Team w/ Kiera Dent and Dr. Mark Costes
Achieve Work/Life Balance WITHOUT Sacrificing Production

Dental A Team w/ Kiera Dent and Dr. Mark Costes

Play Episode Listen Later Nov 6, 2025 22:14


Kiera shows listeners multiple places in life where there's likely opportunity for more balance, freedom, play, and ease by: Maximizing the hours you already work. Protecting your time like a CEO. Empowering your team to own their roles. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners, this is Kiera and I am so excited because I love this topic and I hate this topic and it's such a great one and all of you are gonna be so excited about it and it's work-life balance without sacrificing production. Yep, you better believe that it is true and I'm here to show you today how you can do this.   but I really hate this terminology of work-life balance. So if you're new to the Dental A Team, welcome, hello. I'm so excited to have you here. If you've been here with us for a long time, high five, hugs. I'm so grateful you've been a part of this journey and I'm so excited to share with you tips, tricks. ⁓ And again, remember, sometimes the greatest form of learning is remembering what you already know. So these might be tips that you've heard before, but hopefully today it hits you differently because no man who's walked through a river is ever the same man because he...   is not the same man and the river is not the same river. So you today, you're not the same person, you're not the same practice, you're not the same scenario. So wherever you are, I'm super excited for you to figure out how to get this like balance and bliss in your life. And I hope you're ready for it. So the reality is like, I used to feel, and I don't know where this came from, like, why do we feel that we always have to like grind like our nose to the brim? Like we have to work so hard and we have to just grind so hard to get to success.   that like you just hate your life. Like why is it, why is it this like busyness and this exhaustiveness and this tired to be successful? Like why, where? And so I do believe that you can have balance and performance that can coexist, that you can be productive and balanced. And so the reality is we're going to walk through some of these pieces for you to help you see where could I maybe strike a little more balance, a little more freedom, a little more play, a little more ease in my life.   And that's maybe the better term of like work-life balance is more ease. It's more flow. It's more, I think just intentional. And how can I do that? So you guys, I love this. think that you should be something that I'm really passionate about is work and life. I'm very passionate about you being the best version of yourself in your life. That way you can show up as the best version of yourself for work. do not believe, Tiff and I talk about this all the time. Like outside of Dental A Team public's eye.   all the time about how work and life are not separate. It's like we think about these two halves and it's like, no, it's one. You're one person. You're going through this and it's like, well, here's half of me that's work. Here's half of me that's life. And it's like, no, no, no, no, no. How can I, Kiera, be the best version of myself that like feels balanced or ease or flow or calm or any of those things? Cause balance to me, don't love. Balance feels like I've got to like have my weight in front of me be equal.   ⁓ But flow to me is like a river flows and sometimes it's faster and sometimes it's slower and all of that's correct. And so this is something where for you to be the best version of yourself, for you to still be productive at the office while being the best version of you, ⁓ I think is what today's podcast will be about. So this is something where it's like, if you feel you are stretched thin or overwhelmed or you don't know how to produce without overworking and if you stop or slow down and get off the hamster, well, you're afraid that it's all gonna crash and burn. Well, hi, I'm Kiera.   I'm your personal therapist today ⁓ and I'm here to help you realize that that's not the reality, that there's a better, easier way to do it. And I'm here to give you a couple of quick steps that hopefully will take you through that ⁓ because I was there, I've seen offices do it and we've helped offices, hundreds, like literally hundreds and thousands of offices get out of that hamster will.   and into the flow that they were looking for. Tiff said it once and she was like, imagine Phoenix traffic. If you've never been to Phoenix, we'll do Chicago traffic, we'll do Texas traffic. Like you name it, big city traffic. She's like, just imagine if you're sitting there and this is like your life and you're sitting there and you're in this bumper to bumper traffic. And then all of a sudden you see that like better than even like an HOV or carpool lane. Like there's just like the way it strikes me like a lucky charm. Like it's like, ah, like the angels are singing. It's this gold path over there or like the yellow brick road. And you're like,   say, well, like I could get out of this nonsense over onto that lane. And like everybody, there's no traffic. There's no slowing down. It is just this easy breezy, like truly like, hope you guys can visualize this like golden path road with gold light over it. And everybody on that road is just so happy. And yet you're sitting here hating your life because you're sitting in all this nonsense traffic. Well, that's kind of hopefully how this feels of like, let's teach you how to get over into that.   that lane that you didn't even know existed today and give you some tangible tips to that. So number one is going to be maximize the hours that you already work. So let's have it like, ⁓ we did this awesome thing ⁓ at a conference and ⁓ we're talking about this and this is so fascinating to me, okay? So in a given week, there's 24 hours in a day. Yes, everybody following? And there's seven hours or seven days in a week, okay?   So if we take that, I love some good numbers, I love some good math. So 24 hours in a day, and we have seven days in a week, that's 168 hours, all right, in a given week, okay? So now, let's say I'm gonna be really generous to you. We know, let's say, let's just, mean, Dennis, let's give you, like, we're gonna work 40 hours in a week. You might say I work more than that, that's okay. I'm just gonna subtract 40 right now, okay? So that leaves us with 128 hours in a week.   Now you're like, well, Kiera, we also have to sleep. I got you. I'm going to be real generous and I'm going to give you eight hours of sleep times seven days. That's 56 hours. None of you are out there probably sleeping eight hours. As you should be prioritizing this, I do not want to be scrimping on sleep because I think sleep is one of the most important things you can do for yourself. So we have 128 hours after the 40 hour work week. We've got 56 hours of sleep minus 128. That leaves us with 72 freaking hours a week. And my question is, what are you doing with those hours?   Now you might say, Carrie works 60 hours. Fantastic, you still have 52 hours if you're working a 60 hour work week, which I hope and pray you're not working 60 hours. So let's get it to where maybe I don't wanna be working even 40 hours and I would prefer to even work 30 hours. Well then if I gave you 30 hours, you're up to 82 hours a week of extra time. And people are like, Carrie, I don't have time, I don't have time. 72 hours, 72 in a week outside of sleeping and work.   Now you're like, well, I've got to make dinner and I've got the kids fine go for it, but there's still so many hours. And I, when I heard this, I was like, yeah, what am I doing with those 72 hours? Like, all right. So maybe I could do like an hour of workout every day. All right. So like, let me just put out like seven hours there. Like, okay, 72. Let's just take this down 72 minus seven hours. All right. I'm down to 65 hours. Well, you know, I've got to like, hang out with my kids. Like we're at soccer, we're at camp. Like that takes, okay. Count it up. How many hours? Like drive time and all of that.   Let's give you like, okay, shoot, you're at 15 hours a week, which honestly, I guarantee you're not putting 15 hours of soccer and camp and all that in a given week. Maybe you are, but honestly, that's a lot. That's like two full days of work plus some extra time. So if we're at that, you're still at 50 hours and we're not scrimping sleep. We're not scrimping work. We're not scrimping kid time. We gave you an hour of workout every single day.   something to think about. So in this step one, to be able to have this balance or flow or best version of you is to maximize the hours you already have. So ⁓ me and Chad GPT, I named her Wanda. I hang out with Wanda all the time and I'm like, all right, you're the most brilliant scheduler of all time. You're the most productive business coach. Like you teach me how to maximize my time. And Wanda gives me some really good things. And it was interesting because I started looking like I realized   that I was spending an extra 30 minutes going to the gym every single day with how far away it was. And I was like, all right, well then that actually adds up. What if I just bought a home gym? Like there are solutions. What if I got weights, free weights? have my personal trainer. She could create some. So I go to the gym X amount of days and I work from home X amount of days. Could that help out? Like that would give me some time back in there. And so it's really like, how can you maximize the hours that you already have in your life to then maybe have a bit more fun?   Like I don't want all scheduled. I want fun. I want to hang out with Jason. I want to be able to like you guys I used to not watch TV at all because I felt like it was an absolute waste of time because I wasn't making money and I wasn't doing something productive. Literally I was like, nope, this is an absolute waste of time. And I'm like, but I like to watch a show and laugh with my husband. I like to be able to go hot tibbing at night with my husband. I love to go for walks with my husband. I love to go hiking. I love to spend time with my parents and I want to do it.   without guilt. It's like being able to like eat all the ice cream that you could ever want to eat without gaining any weight or whatever your favorite thing is that you're like, I just wish I could eat all that, not worry about the calories. Well, this is how you can have un like guilt free time for yourself, guilt free time with family, guilt free time with friends, because we have like, you break it down. I guarantee you, we're still going to find hours for you. So how can we better use it? And then what's awesome is when I work with offices, I'm like, sweet.   You only working four days a week? Fantastic, let's go for it. Let me do 32 hours a week. Beautiful. And you know what's crazy is I usually can help them produce the same as they were producing in five days and four days and then they're able to get a whole day back in their world. Or they're like, I have nowhere I could ever put admin time in. And I'm like, sweet, challenge accepted. How much time do you want? Two hours a week, three hours a week? Great, I'm gonna block it on Wednesdays from eight to 12.   I'm taking four hours out and I'm gonna show you how we can build a schedule that will produce more than you're making right now and give you the four hours of admin time so you don't have to take this home with you. So we block schedule, we prioritize, we put things in place. You literally like, we eliminate gaps, we're proactive, we ⁓ maximize our time and our schedule, we have our morning huddles to align our teams, everybody chart preps, we look through what we need to have. We're all doing the pieces and we're maximizing our time that we already have. Front office team members, seriously like.   Don't insurance verify every single person like in order call Delta Dental and get all of them done and then all your MetLife's and all your Etna's so we're not spending time like wastefully and you can maximize this and I will tell you when doctors shift like this and teams shift like this, we're talking 10, 20, 30, 40, a hundred grand extra a month that we're able to squeeze in the juice with no extra time. Usually even less time. I don't want more hours. I don't want more work for teams. I want less work and more efficiency.   So that way you have guilt free time with family. You have guilt free time on vacations. You have fun being able to take off and not stress about it. So this is where it's like, let's maximize the hour. So the call to action on this is, I want you to audit your current schedule at work and figure out where are we losing production and time and how can we just like, literally I'm talking on one change. Kind of like with FedEx or with, I don't remember what airline it was, but FedEx drivers found out if they took right hand turns at stoplights in the US, they can actually cut down the hours and cut down the routes and actually get more time and.   more efficient packages delivered to all the people. That's the type of like small little shift that we're looking for. Just one little change and then look at it in your personal life. Are we scrolling in doomsday scrolling? Are we spending time? I don't know, audit your day, but it's wild when I'm like, I gave you so much time and there's still 50 hours in a day, like a week. What are you doing there? Like, Kiera, I go to church. Great, put it in there. Kiera, I do community service. Great, put it in there.   I'm not kidding. When you look at it, it's because we're not efficient with our time and we don't schedule our time. And I want you to have breaks in there where there's nothing time in there too. But what's wild is when you do this, you'll realize there's so much more time. And if you're effective and efficient with this, you'll see that you actually can get more done with less time, less energy, and be more happy and have that flow, that work-life balance just by maximizing the hours you already have. Next up, number two is protect your time like a CEO. I want you to be so rock solid on this because we have to have like CEO time.   So this is what I was talking about. You've got to protect your admin working CEO time like a boss. And you've got to actually do high productive work there. So for me, it's called Deep Work Time. It's by Cal Newport. You can read the book. I'm like absolutely non-negotiable. This is when I'm working on the business. And it's wild because I'm always like, there's so many screaming problems that come at you, but you have to say no. Discipline equals freedom here. You've got to stick to your cutoff time. I'm out the door at 5.30. Go, leave, be done.   We don't need to constantly run over because what we do is we teach ourselves that what we say of our boundaries or what we say of our commitments don't matter. Stop lying to yourself and start protecting your time. Start putting you first. Like if you say, I'm gonna be out at 530, be out at 530. If you say, I'm gonna go to dinner, go to dinner. If you say, I'm gonna work out, work out, but don't go lofty, go small. Start small, train yourself that you can trust yourself and then get bigger and better and better. And what's wild is when offices do this, when doctors like,   Truly, my most elite doctors do this. The ones that produce the most have the best family time. And I'm talking like, there's a doctor that I know. He told me, said, Kiera, we've done a lot. They own six practices. He's got like crazy amounts of success. They're going for it. ⁓ Tons of kids, amazing relationship with his spouse. And he said, Kiera, my year working with you was the most transformational, inspirational year of my entire life. And I take that as one of the biggest compliments because this person was so efficient and effective.   And yet we were able to find ways to fix their time, maximize their time, buy back their time, protect their time, make sure all the things that they want to do as a human and as a business owner, they were able to get there. This doctor is celebrating their first day out of the chair and being a true CEO. It didn't happen overnight, but these are things of like, you have better clarity, you're better as a business owner, you're better as a spouse, you're better as a mother, father, you have more time to work out for yourself, but it's like...   being very disciplined, this is the secret. People are like, Kiera, what's the secret? This is it. They protect their time and they act like the CEO that they are. And then number three is your team, empower them, help them to be like truly owning their role. So you've got to set up and have it to where there's clear roles and definitions of what each person does. They have their KPI and their number that they own and you train them to lead and come with solutions. I have a three solution rule. If you've got a problem, you've got to create at least three solutions for it, one of which can't cost money.   So that way they're coming with solutions, they're thinking of solutions. They're empowered so things don't come to me. ⁓ There's the book with the one minute manager, I think. ⁓ It's about the monkeys on your back. I think about this all the time. How many times do my team members come to me and put their monkey and their problem on my back? And I'm like, yeah, give it to me. I've got it. I'll just solve the problems because I'm Wonder Woman over here. But you told me you actually want to stress free. You want more work life balance, but you don't want to cut your production. We'll start empowering your team to actually be the team that they're meant to be. And team members rise up.   Rise up, solve the problems. This is for you. Like we have a culture of ownership. Ownership is one of our core values. And honestly, I shout that core value out so hard every single week on our core value shout outs because I want our team to know that that's one of the top things that I look for. Our team members that own their role, own their KPI, find the solutions. Because guess what? Then I'm able to do my job and my job as a CEO. Your job as a CEO. And I also want to be an amazing wife. I want to be an amazing sister. I want to be an amazing family member.   I wanna do all those things. I wanna show the best for myself. I wanna work out. I wanna be this amazingly fit, ripped, super energetic, 95 year old woman in my life with cotton candy, pink hair. Like that's the vision of Kiera in the future. What's your vision of the future and how do you do this? And what's wild about this is when you empower your team members, you give them clarity of what they need to do, team members now can focus on what they need to do and they can be more efficient in their time. Tiff and I talk all the time about how she's the efficiency queen and how like,   I hope she never dies before me. And if she does, it will say efficiency queen on her headstone because literally we're able to do so much more with less time because we have the team using it. So doctors before you even, and office managers before you even think about putting something in your calendar, ask yourself, am I really the best person who needs to do this task? Or can someone else do it just as good, if not better than I can and delegate it out.   I look at my calendar all the time and I'm like, that could go to Tiff, this could go to Britt, this could go to Shelbi, this could go to this person. Like all these people are better, more equipped and have the time to do it. And then they should do the same thing with their schedules as well. So when you have this, I want you all, every single team member to look at our schedules and see, is this something that a team member could own? Is this really who should be doing it? Are our lines clean? Do we have clear job descriptions, clear KPIs? This way it's not all happening for me. So when you look at this, you see the flow of number one, I'm using the time I already have.   Number two, I'm thinking like a CEO and I'm actually maximizing the hours working on the business. And then number three, I have a team that's fully capable. They're not dependent on me. You have, we broke down the math. guys, the math is there. What are you doing with your time? This is how you have guilt free fun. Like I want you to just think like eating like a big giant scoop of your favorite dessert or whatever your favorite thing is. You're, you're, you're indulgent. And I want you to think of that as your time. Like I'm just taking this big old scoop of like   delicious ice cream, no calories, guilt free of your lifetime, of the time that you get to have your life. Your life is all mixed up of so many pieces. You've got work, you've got family, you've got schedules, you've got appointments. This is how you have guilt free time. This is how you're able to have that flow. This is how you're able to have the balance or whatever it is for you. It's not passive, it's built. It's not passive, it's built. And you would honestly do this while growing your business.   while like all the different things that you're doing, you can have this. And this is something I'm obsessed about. We did this at our last mastermind and it was so fun for me to like show them like, what are we doing with our time and how can we better maximize, squeeze the juice out and have more guilt free fun time of whatever we want to do. This is how you have hobbies. This is how you expand as a human. This is how you read books for fun. This is how you get gardening or biking or surfing or whatever it is that you want. This is how you get more time with your family, more time for yourself is by actually doing these three things. So   You honestly became a practice owner for freedom. It's my hunch. You wanted to run the business how you wanted. You want to have things with the team. And so let's make sure that you're not fatigued out, that you're burnt out, but you actually get that freedom that you wanted when you built the practice. Like let's get you there. That's the ultimate goal. Let's help you see where you could like maximize your time. Let's help your team maximize their time because sometimes we don't even know what we could be doing better because we're just, this is all we know. So let's be smarter. Let's reach up.   Let's ask for the help and let's get the freedom and the fun and the joy that we know we're meant to have. So this is where we're at. This is where I want you to just realize like, where am I at? You're at a crossroad. Do you want to continue down the path you're going or do you want to get into that fast lane over there that you're sitting in bumper to bumper traffic and you're like, there actually is that magical, glorious, gold paid route. Like honestly, I hope our marketing team like, please marketing team make this Vividial.   Put it on social media. There is like literally I see like all the lines like we got like ten lines of traffic We're sitting there and then it's like ⁓ like the angels are singing over there Like are you gonna continue to sit in this bumper to bumper bag? Yep I'm gonna just keep doing it my way or are you going to venture over? Navigate through the traffic across ten lanes of traffic to get over to that magical Lane that can be yours the questions yours the forks in the road literally we're in a road like that was a great analogy unintended   The forks in the road, like you are here, you're at a pivotal spot, the door is open, you can choose to do it differently. Let's do it. You deserve it. Reach out, hello, at the W-H-U dot com or stay in bumper to bumper traffic. Both are fine. There's no judgment on either side. I just want to let you know that that magical lane is incredible. Life over there is happy. Life over there is not stressed. Life over there still does with issues, but life over there deals with issues in stride.   Life over there has a team that's able to run the practice whether you're there or not. Life over there empowers their leaders. Life over there allows you to have a life on your terms. Life over there allows you to show up for your family the way you want. Life over there allows you to work out the way you want. Life over there has you sleeping better. Life over there has you not stress out every single day of every single hour. Life over there truly is flying through traffic because there's another lane over there. And I hope you choose you and I hope you choose the easier path.   and reach out Hello@TheDentalATeam.com if we can help you, because I'd love to. And this is literally what we do is help you get into the fast lane, get into the easier path. It's not overnight. It's not a diet pill, but it is sustainable. It is long-term. And our job is to teach you to fish, to teach your practice to fish so you are forever self-sustaining. And hopefully you're like that client I told you that said your year with Dentalyteen is the most transformational year or years of your life.   and I would love you to be a part of it. So reach out Hello@TheDentalATeam.com. And as always, thanks for listening and I'll catch you next time on The Dental A Team podcast.  

Unchurned
A Simple Habit That 3x'ed AI Adoption Rates: The 15-Minute Rule ft. Cat Valverde (Enterprise AI Group)

Unchurned

Play Episode Listen Later Nov 6, 2025 15:30


Why most enterprise AI fails — and how Cat Valverde's 4-week adoption framework shows that the fix is just 15 minutes a week.Most enterprises are stuck in AI pilot purgatory — running endless experiments that never scale. In this episode of Unchurned, Josh Schachter sits down with Cat Valverde, founder of Enterprise AI Group, to break down what's really blocking enterprise adoption.Cat shares her research-backed 15-Minute Rule, a simple 4-week framework that's doubled or tripled adoption rates — all by making AI implementation human-centered instead of tool-centered.If you're a leader trying to take AI from pilot to production, this is your playbook.What You'll Learn- Why most enterprise AI initiatives fail to scale past pilot stage- How to reduce adoption friction and create lasting behavior change- The psychological levers that improve user buy-in and learning retention- How to structure a simple 4-week rollout for any AI tool or workflow- What metrics actually matter when evaluating AI adoption successTimestamps: 0:00 – Preview & Intro1:02 – Meet Kat Valverde 1:42 – What buyers and sellers say in enterprise AI roundtables3:11 – The challenge of internal adoption 6:20 – The 15-Minute Rule; a 4-week micro-adoption framework11:45 – The psychology behind AI adoption12:18 – 2–3× adoption rates and major cost savings14:45 – Closing thoughtsKey Takeaways- Pilot fatigue is real — the biggest blocker to enterprise AI adoption isn't money, it's time and cognitive load.- The true KPI: internal adoption, not just model accuracy or ROI.- Fear ≠ just job loss. It's the fear of asking “dumb” questions or not keeping up with peers.- The 15-Minute Rule: a 4-week program built on psychology that uses micro-commitments to build momentum.- Outcomes: 2–3× higher adoption and ~50% training-cost reduction per user.---Check out the Key Takeaways & Transcripts: ⁠https://www.gainsight.com/presents/series/unchurned/⁠---Where to Find Cat:LinkedIn: ⁠https://www.linkedin.com/in/catvalverde/Enterprise AI Group: https://www.eais.io/Where to Find Josh: LinkedIn: ⁠https://www.linkedin.com/in/jschachter/⁠---Resources: The Power of Habit: https://www.charlesduhigg.com/the-power-of-habit

Content Amplified
Are You Writing For The Right Persona?

Content Amplified

Play Episode Listen Later Nov 6, 2025 18:14


Send us a textIn this episode we interview Taylor Whetstone, a marketing operations leader at Augury. She shares a clear, operator's view on building content that serves real people, not abstract segments.What you'll learn in this episode:How to set goals that name the persona and shape the asset, the CTA, and the follow-up.Practical ways to segment by function and seniority so engineers and executives each get what they need.A simple framework to choose formats when sample sizes are small vs. broad.How marketing ops equips sales: enablement pages, sequences, and working sessions that create consistent outreach.A two-tier KPI model: meetings first, opportunities second—plus the ROI math behind channel activation.When to gate, when to leave open, and how to test instead of debate.How to capture content consumption in handoffs so reps see the journey, not just the form fill.

Healthy Mind, Healthy Life
Redefining Success, Work-Life Balance, and Time Freedom for Purpose-Driven Entrepreneurs with Daniel Francavilla

Healthy Mind, Healthy Life

Play Episode Listen Later Nov 5, 2025 19:33


In this Healthy Mind, Healthy Life episode, we cut through hustle myths to define success on your terms. Marketing advisor and social impact founder Daniel Francavilla unpacks how to leave the grind, set real boundaries, and design an ecosystem where your ventures feed—not fight—each other. We cover work-life balance without burnout, time freedom as a key metric, responsible use of AI for authentic storytelling, and building a personal brand that aligns impact with revenue. If you're scaling a business and want sanity, clarity, and traction, this conversation is built for you. About the guest  : Daniel Francavilla is a marketing advisor, strategist, professor, and serial founder. He built and exited a creative agency, teaches at OCAD University, founded The Good Growth Company for mission-driven teams, and started ACCESS at 17 to back youth-led change. His work sits at the intersection of brand, impact, and sustainable entrepreneurship. Key takeaways  : Redefine success: shift from headcount and volume to alignment and measurable impact. Balance ≠ equal hours; think flow. Say no more often and protect focused time. Boundaries protect creativity: accept projects only when scope and timeline truly fit. Time freedom is a core KPI alongside revenue—plan capacity accordingly. Build your “Ecosystem of You”: map causes, strengths, offers, and roles so projects support each other. Variety can fuel performance—switch tasks intentionally based on demand, energy, and opportunity. Use AI as an amplifier for a defined voice and POV; ethics and taste remain differentiators. Create a master tracker for classes, talks, proposals, and launches to keep cross-venture clarity. Turn away misaligned work; provide scalable value via resources and content. Detach regularly: short trips without calls or client sessions reset mindset and stamina. How to connect with the guest  :Website: danieldoes.coLinkedIn: Daniel FrancavillaNewsletter: The Intersection (available on his website) Want to be a guest on Healthy Mind, Healthy Life?   DM on PodMatchDM Me Here: https://www.podmatch.com/hostdetailpreview/avik Disclaimer   This video is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect the views of the host or Healthy Mind By Avik™️. We do not intend to harm, defame, or discredit any person, organization, brand, product, country, or profession mentioned. All third-party media used remain the property of their respective owners and are used under fair use for informational purposes. By watching, you acknowledge and accept this disclaimer. Healthy Mind By Avik™️ is a global platform redefining mental health as a necessity, not a luxury. Born during the pandemic, it's become a sanctuary for healing, growth, and mindful living. Hosted by Avik Chakraborty—storyteller, survivor, wellness advocate—this channel shares powerful podcasts and soul-nurturing conversations on: • Mental Health & Emotional Well-being• Mindfulness & Spiritual Growth• Holistic Healing & Conscious Living• Trauma Recovery & Self-Empowerment With over 4,400+ episodes and 168.4K+ global listeners, join us as we unite voices, break stigma, and build a world where every story matters. Subscribe and be part of this healing journey. Contact   Brand: Healthy Mind By Avik™Email: join@healthymindbyavik.com | podcast@healthymindbyavik.comWebsite: www.healthymindbyavik.comBased in: India & USA Open to collaborations, guest appearances, coaching, and strategic partnerships. Let's connect to create a ripple effect of positivity. Check podcast shows & be a guest   Listen to our 17 Podcast Shows: https://www.podbean.com/podcast-network/healthymindbyavikBe a guest on our other shows: https://www.healthymindbyavik.com/beaguestVideo Testimonial: https://www.healthymindbyavik.com/testimonialsJoin Our Guest & Listener Community: https://nas.io/healthymindSubscribe To Newsletter: https://healthymindbyavik.substack.com/ Our services   Business Podcast Management - https://ourofferings.healthymindbyavik.com/corporatepodcasting/Individual Podcast Management - https://ourofferings.healthymindbyavik.com/Podcasting/Share Your Story With World - https://ourofferings.healthymindbyavik.com/shareyourstory Stay tuned and follow us   Medium - https://medium.com/@contentbyavikYouTube - https://www.youtube.com/@healthymindbyavikInstagram - https://www.instagram.com/healthyminds.pod/Facebook - https://www.facebook.com/podcast.healthymindLinkedIn Page - https://www.linkedin.com/company/healthymindbyavikLinkedIn - https://www.linkedin.com/in/avikchakrabortypodcaster/Twitter - https://twitter.com/podhealthclubPinterest - https://www.pinterest.com/Avikpodhealth/ Share your review   Share your Google Review - https://www.podpage.com/bizblend/reviews/new/Share a video Testimonial (will be displayed on our website) - https://famewall.healthymindbyavik.com/ Because every story matters and yours could be the one that lights the way! #podmatch #healthymind #healthymindbyavik #wellness #HealthyMindByAvik #MentalHealthAwareness#comedypodcast #truecrimepodcast #historypodcast #startupspodcast #podcasthost #podcasttips #podcaststudio #podcastseries #podcastformentalhealth #podcastforentrepreneurs #podcastformoms #femalepodcasters #podcastcommunity #podcastgoals #podcastrecommendations #bestpodcast #podcastlovers #podcastersofinstagram #newpodcastalert #podcast #podcasting #podcastlife #podcasts #spotifypodcast #applepodcasts #podbean #podcastcommunity #podcastgoals #bestpodcast #podcastlovers #podcasthost #podcastseries #podcastforspeakers#StorytellingAsMedicine #PodcastLife #PersonalDevelopment #ConsciousLiving #GrowthMindset #MindfulnessMatters #VoicesOfUnity #InspirationDaily #podcast #podcasting #podcaster #podcastlife #podcastlove #podcastshow #podcastcommunity #newpodcast #podcastaddict #podcasthost #podcastepisode #podcastinglife #podrecommendation #wellnesspodcast #healthpodcast #mentalhealthpodcast #wellbeing #selfcare #mentalhealth #mindfulness #healthandwellness #wellnessjourney #mentalhealthmatters #mentalhealthawareness #healthandwellnesspodcast #fyp #foryou #foryoupage #viral #trending #tiktok #tiktokviral #explore #trendingvideo #youtube #motivation #inspiration #positivity #mindset #selflove #success  

E commerce Rockstars by AMVO
T6. E9. Estrategias que Conectan: de HOT SALE a la temporada navideña 2025 con SAP EMARSYS

E commerce Rockstars by AMVO

Play Episode Listen Later Nov 5, 2025 48:38


eCommerce Rockstars: Estrategias que Conectan: de HOT SALE a la temporada navideña 2025 con SAP EMARSYS En este episodio de eCommerce Rockstars, conversamos con Fernando Pagani, Global Head of Solutions en SAP Emarsys. Fernando, arquitecto de estrategias de commerce digital que impulsan a retailers globales, ha liderado la expansión de SAP Emarsys en México, combinando la perspectiva global con insights específicos sobre el consumidor mexicano en eventos como HOT SALE y Buen Fin.Analizamos la paradoja de la IA en México: el 72% de retailers reporta que WhatsApp aumentó las ventas 35%, pero la adopción de chatbots de Inteligencia Artificial (IA) es baja (solo el 28% ha implementado IA), a pesar de que quienes lo hacen ven 50% menos carritos abandonados.Discutimos el reto de la IA Rápida vs. IA Correcta, abordando el hot take de Fernando de que "Los chatbots básicos son peores que no tener chatbots". Abordamos el debate crucial sobre si las temporadas altas deben enfocarse en la Adquisición de clientes o en la Retención/Fidelización, y cómo las empresas enfocadas en customer engagement vieron resultados significativamente superiores en ventas por cliente durante HOT SALE 2024.Fernando comparte el KPI que más le obsesiona al preparar a las marcas para Black Friday y revela la importancia crítica del uptime, advirtiendo que "durante Black Friday, 87 minutos offline pueden costarte el año entero".El takeaway estratégico principal es que la diferencia entre colapsar y dominar se decide en la ejecución tecnológica y que ganar en temporalidades altas requiere que el customer engagement sea una estrategia orquestada y continua, no solo tácticas activadas durante la crisis.

Marketer of the Day with Robert Plank: Get Daily Insights from the Top Internet Marketers & Entrepreneurs Around the World
1464: Fight Misinformation: Verify Content and Build Trust with AI Credibility Expert Dan Nottingham

Marketer of the Day with Robert Plank: Get Daily Insights from the Top Internet Marketers & Entrepreneurs Around the World

Play Episode Listen Later Nov 4, 2025 25:21


Misinformation is a growing problem, with most Americans worried about the reliability of online information. Dan Nottingham created Mi Credible.ai to help people navigate this landscape by providing a credibility score for statements. The tool uses multiple AI models to objectively analyze sources, offering a numerical score and an explanation so users can assess the accuracy of their content before sharing it. This approach helps reduce bias, promotes informed communication, and gives businesses and individuals a measurable way to maintain trust and credibility online. Mi Credible.ai can be used for business, social, and casual purposes, from validating marketing content to settling debates among friends. Users can input any statement to check its accuracy and receive a clear score, making credibility a key performance indicator. Nottingham envisions a future in which AI tools like this serve as impartial editors, helping people navigate misinformation with confidence. The platform is currently browser-based, with mobile apps in development, and encourages users to try it themselves to see how it can improve communication and decision-making. Quotes: “Everyone is a publisher, but not everyone is an editor. That's where credibility tools come in.” “Credibility shouldn't be a buzzword; it should be a KPI for your business.” “It's not enough to be right—you have to persuade.” Resources: Connect with Dan Nottingham on LinkedIn Credibility starts with you

The Finance Leader Podcast
Month-End Close Procedures Improvement by Using the Army's After-Action Review Process

The Finance Leader Podcast

Play Episode Listen Later Nov 4, 2025 15:47 Transcription Available


Send us a textEpisode  #149: Month-end doesn't have to feel like a rolling emergency. We walk through a proven, blame-free framework—the U.S. Army's After Action Review—to turn your close into a reliable, data-driven process that gets faster and more accurate every cycle. If your calendar is packed and bottlenecks keep returning, this is the practical reset your team needs.We start by reframing performance reviews as a leadership habit that compounds. Then we break down the AAR into three simple stages: plan, prepare, execute. You'll learn how to define clear success metrics for close, set roles and handoffs, and create a safe environment where facts matter more than opinions. We show how to gather evidence during the cycle—timelines, task logs, error heat maps—so the review pinpoints root causes and turns observations into action.From there, we dive into the backbone of a modern close: standardized processes, integrated systems, and tools that truly enable collaboration. Expect concrete ideas for automating data flow, reducing manual entries, and mapping end-to-end dependencies. We share ways to align accounting and FP&A early, cut late reclasses, and measure progress with a focused KPI set: close duration, on-time tasks, aged reconciliations, and post-close entries.Episode outline:The U.S. Army's After-Action Review process,Let's always focus on processes, systems, and tools, andUsing the After-Action Review system to evaluate our month-end close procedures.Please connect with me on:1. Instagram: stephen.mclain2. Twitter: smclainiii3. Facebook: stephenmclainconsultant4. LinkedIn: stephenjmclainiiiFor more resources, please visit Finance Leader Academy:  financeleaderacademy.com.Support the show

Ecommerce Coffee Break with Claus Lauter
AI Kills SEO: Master GEO For Ecommerce — Claus Lauter | Why AI Is The New Search, What Generative Engine Optimization (GEO) Means, How To Use GEO, How ChatGPT's New Checkout Changes Marketing, How To Optimize For ChatGPT (#445)

Ecommerce Coffee Break with Claus Lauter

Play Episode Listen Later Nov 3, 2025 14:02 Transcription Available


In this episode, Claus Lauter, host of the Ecommerce Coffee Break Podcast, breaks down how AI is reshaping Q4 e-commerce strategy. He explains the rise of Generative Engine Optimization (GEO) — the new way to stay visible in AI-driven search — and shares practical tips on managing high ad spend while keeping profits strong. Claus also talks about the evolution of the podcast's YouTube format and invites listener feedback.Topics discussed in this episode:  How AI is changing Q4 shopping.ChatGPT's new checkout and what it means for marketing.What Generative Engine Optimization (GEO) is.Why Q4 ad costs peak — and how to handle them.When high ad spend is worth it.Why email list growth can wait until January.The top KPI mistake new sellers make.YouTube's growing power in search and discovery.Why viewer feedback matters for growth.Learn why AI is rewriting the rules of search — and how GEO can future-proof your ecommerce brand.Links & Resources Website: https://ecommercecoffeebreak.com/LinkedIn: https://www.linkedin.com/company/ecommerce-coffee-break-podcast/X/Twitter: https://x.com/ecomcoffeebreakInstagram: https://www.instagram.com/ecommercecoffeebreak/Get access to more free resources by visiting the show notes at https://tinyurl.com/trr8wnvr______________________________________________________ LOVE THE SHOW? HERE ARE THE NEXT STEPS! Follow the podcast to get every bonus episode. Tap follow now and don't miss out! Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/ Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak Partner with us: https://ecommercecoffeebreak.com/partner-with-us/

The Franchise Insiders
Chuck Runyon: CEO of Anytime Fitness on how technology and empathy helped build Anytime Fitness

The Franchise Insiders "Inside Scoop" Podcast

Play Episode Listen Later Nov 3, 2025 46:58 Transcription Available


Send us a textA small-town key and a big idea changed fitness forever. We're sitting with Chuck Runyon, cofounder of Anytime Fitness and Purpose Brands, to trace the leap from oversized racquetball clubs to tech-enabled, 24/7 gyms that actually match how people train today. Chuck opens up about building with empathy for small business owners, why “health first, brand second” guides every decision, and how a relentless focus on unit-level performance fuels enduring growth.We dig into the trends reshaping the industry: strength training as the foundation, recovery moving mainstream with saunas and red light, and the rise of personalization powered by wearables, biometrics, and smarter blood work. Chuck explains how human-plus-AI coaching can cut through wellness noise by turning data into plans people can follow, with accountability that comes from a coach's hug, high five, or hard push. If you've wondered how to open strong, he breaks down the presales playbook, the non-negotiables in site selection, and the KPIs every operator must master—average member value, PT penetration, close rate, and engagement.For investors and operators, we cover what makes a brand acquisition-ready: proof of concept, scalable economics, and international portability. Chuck shares how master franchises drive explosive global growth, why standardization matters with room for local flavor, and how private equity roll-ups can unlock faster expansion and cleaner exits. He's candid about mistakes, proud of the culture that's won best-place-to-work awards, and bullish on the next decade as fitness and medical care converge.If you care about building durable franchises, picking winners in longevity and personal care, or just want a clearer roadmap to member outcomes that stick, this conversation delivers. Subscribe, share with a friend who's eyeing their first franchise, and leave a review with the KPI you track first—we'll feature the best insights on a future show.Visit www.thefranchiseinsiders.com to subscribe.Send us your questions for an upcoming episode at 305-710-0050.From your pals in franchise ownership, Jack and Jill Johnson. The Franchise Insiders Podcast Schedule A Call Text: 305-710-0050 Take our FREE Business Builder Assessment

Dentists Who Invest
Organic Social Media Marketing In 2025 with Joe Goodchild [CPD Available]

Dentists Who Invest

Play Episode Listen Later Nov 3, 2025 35:10 Transcription Available


Get a free audit of your indemnity cover here >>> https://quote.allmedpro.co.uk/dental-indemnity-2025-new-proposal-dwi/———————————————————————Collect unlimited free verifiable CPD for UK Dentists here >>> ———————————————————————If you think organic social only works once you've built a big following, this conversation will change your mind. We sit down with videography‑driven marketer Joe Goodchild to unpack how dentists can turn simple, authentic reels into real enquiries and booked e‑consults without spending on ads.We start by tackling the mental barrier that keeps clinicians from posting: fear of judgement. Joe shares why short, honest videos outperform polished graphics, how modern algorithms sample content from new accounts, and the small production tweaks that make a big difference—like filming facing a window for clean, flattering light. We get practical about audience targeting too: speak to specific patient scenarios and desired treatments, not generic tips that vanish in the feed.From there, we map the platform strategy. Instagram remains the best organic home for dentists thanks to Reels and a broad user base that increasingly includes older patients. Facebook still helps reach implant demographics, though expect limited organic reach. TikTok can deliver big top‑of‑funnel visibility; use it to push traffic to Instagram or straight to your site rather than chasing DMs as the sole KPI. Then we rebuild the conversion path: write a clear bio stating who you help, where you work, and how to book, and replace crowded link trees with one decisive CTA. Joe breaks down why a direct e‑consult link outperforms open‑ended DMs, and how Calendly's custom fields, reminders, and short slots keep bookings smooth and show‑ups high. We round things out with a take on branding: use colour and consistency, but avoid repetitive grid patterns that turn into wallpaper—variety and clarity keep viewers engaged.———————————————————————Disclaimer: All content on this channel is for education purposes only and does not constitute an investment recommendation or individual financial advice. For that, you should speak to a regulated, independent professional. The value of investments and the income from them can go down as well as up, so you may get back less than you invest. The views expressed on this channel may no longer be current. The information provided is not a personal recommendation for any particular investment. Tax treatment depends on individual circumstances and all tax rules may change in the future. If you are unsure about the suitability of an investment, you should speak to a regulated, independent professional. Investment figures quoted refer to simulated past performance and that past performance is not a reliable indicator of future results/performance.Send us a text

Boa Noite Internet
Quando o meme vira empresa — com Yuri Zerco, CEO da Melted Videos

Boa Noite Internet

Play Episode Listen Later Nov 2, 2025 88:22


Dá pra transformar uma página de memes num negócio de verdade? E pagar boleto com piada e seguir sendo autêntico enquanto fala com marcas, rola? Neste episódio, eu conversei com Yuri Zero, CEO da Melted Videos — uma das principais páginas de memes do Brasil — sobre o que acontece quando humor (muitas vezes autodepreciativo) vira empresa.A gente falou sobre a profissionalização da creator economy, o momento em que se percebe que precisa de alguém pra cuidar do Excel enquanto você cuida das ideias, e o desafio de continuar sendo “a Melted” mesmo com briefing, cliente e KPI na jogada.Tem também papo sobre comunidade, cultura de internet, e essa eterna dança entre criatividade e negócio — quando dizer “não” vira a coisa mais importante pra não perder o que te trouxe até aqui. E, claro, como sempre, sobre o impacto da IA no nosso trabalho.Um episódio pra quem vive de conteúdo, quer viver disso ou só quer entender o que acontece quando o meme encontra o CNPJ.Essa semana tem nova rodada do Clube de Cultura do Boa Noite Internet começando! Entre para o clube e ajude o Boa Noite Internet a continuar contando histórias. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit boanoiteinternet.com.br/subscribe

Therapy For Your Money
Episode 190: In This Economy?! How to Adapt and Thrive (Part 2)

Therapy For Your Money

Play Episode Listen Later Oct 31, 2025 23:36


In this uplifting follow-up episode, Julie Herres welcomes Linzy Bonham from Money Skills for Therapists to talk about what practice owners can actually do when the economy feels uncertain, client demand is softening, and those waitlists have disappeared. If you're a solo or group practice owner who's used to worrying about burnout but now find yourself worrying about empty appointment slots, you are not alone! Julie and Linzy get real about the “pendulum swing” from burnout prevention to getting flexible, creative, and—sometimes—doing the unglamorous work that needs to get done to keep your business healthy.This episode is packed with honest advice and plenty of encouragement for anyone facing hard decisions, whether that means picking up a few more client hours or finally trying those marketing ideas you've been avoiding. The conversation covers practical strategies for bringing in “fast money,” the difference between working in versus on your business, why measuring what works is essential, and how resilience and adaptability are now your most valuable business assets. If you need a pep talk and some actionable ideas, this one's for you.Links and ResourcesMoney Skills for Therapists: https://moneynutsandbolts.com/podcast/   Money for Therapists Practice Startup - https://www.greenoakaccounting.com/startupGreenOak Accounting - www.GreenOakAccounting.comTherapy For Your Money Podcast - www.TherapyForYourMoney.comProfit First for Therapists - www.ProfitFirstForTherapists.comProfit First Academy - www.ProfitFirstForTherapists.com/Academy Podcast Editing, Video Production, and Show Notes by Course Creation StudioGet our free KPI tracker to see how you practice measures up to others in the industry! www.therapyforyourmoney.com/kpi

Programmatic Digest's podcast
188. Past the Hype: How to Buy Smarter After TTD's Reseller Update

Programmatic Digest's podcast

Play Episode Listen Later Oct 30, 2025 44:41


A fast, practical deep dive into The Trade Desk's move to label all SSPs as "resellers" — what that label actually means, why it has a bad rap, and where it's fair vs. misleading. Gareth breaks down value-add resellers (e.g., unique widgets/placements) vs. pure pass-through reselling, explains OpenPath in plain English, and demystifies the Transaction ID debate: what it is, why TTD wants it, and how it impacts buy-side efficiency and supply transparency. We wrap with actionable steps for traders — how to pressure-test paths, when to go direct with publishers/PMPs, and how to optimize beyond a basic domain list. Here's What You'll Learn Reseller ≠ automatically bad: the original IAB intent vs. today's nuanced reality. OpenPath vs. exchanges: what "direct to publisher" actually changes (and what it doesn't). Transaction ID, explained simply: one auction ➝ one ID ➝ fewer dupes and smarter SPO. How to buy smarter right now: talk to publishers, ask for goal-specific PMPs, and evaluate placements/experiences — not just domains. Buyer playbook upgrades: site list ➝ supply-path & placement-level decisions; pair KPI outcomes with quality signals (viewability, density, layout).   Sign up to this FREE workshop: https://programmaticdigest14822.ac-page.com/sell-side-workshop  About Us: We teach historically excluded individuals how to break into programmatic media buying and land their dream jobs. Through our Reach and Frequency® program, an engaged community, and expert coaching, we offer:   Programmatic Training & Coaching: Executive Membership: for the busy mid-level to senior or director-level programmatic ninja looking for a structured, high-impact way to stay ahead of evolving trends, sharpen your optimization skills, and connect with like-minded experts. Join Here: https://programmaticdigest14822.ac-page.com/executivemembership   Accelerator Program: A 6-week structured program with live coaching, hands-on DSP exercises, and real-time feedback. Sign Up: https://reachandfrequencycourse.thinkific.com/courses/program   Self-Paced Course: Learn at your own speed with full content access. Enroll Here: https://reachandfrequencycourse.thinkific.com/bundles/the-reach-frequency-full-course   Timestamps 00:00 – Intro & why this special episode 02:05 – Gareth's background (AppNexus ➝ RTK ➝ Magnite ➝ Gamera) 07:45 – "Reseller" 101: what the IAB meant vs. how it's used today 12:30 – Value-add resellers & unique placements (widgets, comments, InfoLinks) 18:20 – Why TTD labeled SSPs as resellers; how OpenPath fits 23:40 – Optics, trust, and buyer confusion: are we only supposed to buy OpenPath? 28:15 – Transaction ID in plain English + why it matters for SPO 34:50 – What changes for traders day-to-day (and what doesn't) 39:25 – Practical playbook: talk to publishers, ask for KPI-aligned PMPs 44:10 – Gamera's approach to real-time, on-page quality signals 49:00 – Final takeaways & where buyers should focus next 52:30 – How to reach Gareth (site & LinkedIn)   Meet Our Guest: Gareth Glaser – CEO of Gamera https://www.linkedin.com/in/garethglaser   Meet The Team: Hélène Parker - Chief Programmatic Coach https://www.heleneparker.com/  https://www.linkedin.com/in/helene-parker   Manuela Cortes - Co-Host  Programmatic Digest In Espanol:  https://www.linkedin.com/in/manuela-cortes-   Learn Programmatic As a TEAM: https://www.heleneparker.com/workshop/ As a Programmatic Ninja: https://www.heleneparker.com/course/ Programmatic Coaching Newsletter:https://www.heleneparker.com/newsletter/   Programmatic Digest https://www.linkedin.com/company/programmatic-digest-podcast https://www.youtube.com/channel/UCBGMMRsZkw0IIUbQIJmMBxw Looking for programmatic training/coaching?  Sign up to our Accelerator Program: A 6-week structured program with live coaching, hands-on within DSP(s) exercises, and real-time feedback—perfect for those who thrive on accountability and community, and looking to grow their technical skillset https://reachandfrequencycourse.thinkific.com/courses/program   Self-Paced Course: Full access to course content anytime, allowing independent learners to study at their own speed with complete flexibility. https://reachandfrequencycourse.thinkific.com/bundles/the-reach-frequency-full-course   Sign up to this FREE workshop: https://programmaticdigest14822.ac-page.com/sell-side-workshop   

Furbo
175: KPI & OKR | داریم رشد می‌کنیم؟ | درباره شاخص کلیدی عملکرد

Furbo

Play Episode Listen Later Oct 30, 2025 21:11


ما از کجا باید بدونیم توی مسیر درستی داریم حرکت می‌کنیم؟ توی دنیای کسب و کار ما با یک سری عدد و رقم روبرو هستیم. عدد و رقم‌هایی که میتونن مسیر رو به جلو یا رو به عقب ما رو نشون بدن. از زمان‌های خیلی قدیم آدم‌ها دنبال این بودن که بتونن با ابزارها و فرمول‌ها و جمع و تفریق‌هایی اون تراز مالی کارشون، بهره‌وری کارشون رو اندازه بگیرن. از قرن نونزدهم که صنایع بزرگی توی دنیا کم کم شکل می‌گیرن، با مفاهیم جدیدی توی ساختار شرکت‌ها برای اندازه‌گیری روند رشد و پیشرفت آشنا میشیم. پادکست فوربو؛ قسمت ۱۷۵؛ درباره‌ی شاخص کلیدی عملکردتعریف شاخص کلیدی عملکرد - KPIتفاوت شاخص کلیدی با آمار و ارقام کسب و کار - Metricsهدف‌گذاری در کسب و کار - SMARTاهداف و نتایج کلیدی - OKRلینک یوتوب فوربوhttps://youtube.com/@furbodm لینک حمایت مالی | https://furbodm.com/plus/فوربو در اینستاگرام (@furbodm)پادکست فوربو در توییتر (@FurboPodcast) برای خوندن مقالات حوزه‌ی دیجیتال مارکتینگ به سایت فوربو سر بزنیدhttps://furbodm.com/صفحه اختصاصی پادکست فوربو در سایتhttps://furbodm.com/podcast/ بلاگ شخصی من – رضا توکلیRezaTavakoli.comاینستاگرام (@r.t98)توییتر (@RezaTavakoli98) Hosted on Acast. See acast.com/privacy for more information.

The Business Brew
Matthew Quigley - Pricing Potential: How Lending and NIL Are Changing Sports

The Business Brew

Play Episode Listen Later Oct 29, 2025 72:06


Matthew Quigley, Founder of Draft Line Capital, stops by the show to discuss lending to athletes. Matthew got involved in sports via FSU's booster program. He eventually joined FSU to work on recruiting and coaching students on how maximize NIL earnings.Matthew now runs Draft Line Capital. Draft Line lends to athletes to help them: with working capital, purchase loss of value insurance, and more. Notably, Draft Line will not lend for frivolous expenses. Learn more listening! Contact Matthew by going to DraftLineCap.com. Bill references an Amazon show: The Money Game. That is worth a watch for some background. Sponsorship InformationThank you to ⁠⁠⁠Fiscal.ai⁠⁠⁠ for sponsoring the show. DISCOUNT INFO: If you use the affiliate link ⁠⁠⁠⁠fiscal.ai/brew⁠⁠⁠⁠, you will automatically get 2 weeks of Fiscal Pro for Free and if you find that you want to upgrade, my link will get you 15% off any paid plans. About ⁠⁠⁠Fiscal.ai⁠⁠⁠⁠⁠⁠Fiscal.ai⁠⁠⁠ is the complete modern data terminal for global equities.The ⁠⁠⁠Fiscal.ai⁠⁠⁠ platform combines a powerful user experience with all the financial data capabilities that professional investors need. Users get up to 20 years of historical financials for all stocks globally that they can easily chart, compare, or export into their own models. And unlike legacy data terminals where it can take hours or even days, ⁠⁠⁠Fiscal.ai⁠⁠⁠'s data is updated within minutes of earnings reports. ⁠⁠⁠Fiscal.ai⁠⁠⁠ also tracks all the company-specific Segment & KPI data so you don't have to. Like to track Amazon's Cloud Revenue? They've got it.How about Spotify's premium subscribers? Or Google's quarterly paid clicks?They've got all of it.

Art of Procurement
BTW EP 21: Planning for People: Behavioral Architecture with David Loseby

Art of Procurement

Play Episode Listen Later Oct 29, 2025 39:35


Procurement's toughest problems rarely come from spreadsheets or contracts. They come from people. In this episode of "Buy: The Way…To Purposeful Procurement," David Loseby – professor, former CPO, and self-described "pracademic" – joins Philip Ideson and Rich Ham to explore why procurement's incentive systems often fail not because they're wrong on paper, but because they ignore how people actually think and act. Unfortunately, he says, most systems are designed for tidy models, not messy human behavior. Drawing on behavioral science and front-line experience, David introduces the idea of "behavioral architecture," a practical approach to shaping decisions by understanding how different audiences think, decide, and act. Finance wants the spreadsheet. Marketing wants the story. The CEO wants 30 seconds and a decision. A single, one-size-fits-all KPI (which we know is usually "savings") can't carry that load, and when it tries, it often drives the wrong behaviors. Instead, David makes the case for incentives that create shared ownership of outcomes across functions. He walks through a concrete example of shifting an energy "re-tender" into an enterprise-wide consumption program that improved P&L results through local engagement, gamification, and rapid payback actions – all proof that when the metric matches the mission, the business moves. He then applies the same logic to sustainability, customer experience, and resilience, showing how to frame the same initiative in different "languages" across the business without diluting the goal. David also offers actionable guidance: build balanced scorecards that include the business's priorities (not only procurement's), tie a portion of bonuses to stakeholder metrics, and tailor communications so each audience sees their value in the work. It's a call to action for procurement that may be uncomfortable, but it's exactly what they need to hear: if you want purposeful outcomes, you have to design for human behavior, not inhuman systems and processes. Links: David Loseby on LinkedIn Rich Ham on LinkedIn Learn more at FineTuneUs.com

Medium Curious
Angels & Energy Hygiene: Everyday Miracles with Catherine Mulligan!

Medium Curious

Play Episode Listen Later Oct 29, 2025 57:40


“I speak ‘corporate' and ‘angel'—KPIs by day, Archangel Michael on speed dial.”   Catherine Mulligan—corporate executive by day, intuitive by design—joins Jane and Sarah to talk angels, guides, and the very practical side of “woo.” From a childhood rescue by her guardian angel to supporting colleagues through illness, Catherine shows how Spirit fits inside a KPI-driven life (and how boundaries make the magic sustainable). We meet Maggie, the delight-powered “joy guide,” learn the Champagne Tower of Light visualization, and unpack energy hygiene that's as routine as brushing your teeth. Catherine shares the origin story of her weekly Rosary Club (open to all traditions), why doubt is a precipice on the way to God (thanks, Rumi), and how to keep your field clear, your service high, and your ego humble. If you've ever wondered how to trust your guidance, set better spiritual “hygiene,” or pray for real-world results—this one's your lighthouse.   Intuition scales everywhere. Spirit fits beautifully inside a KPI world when you set intention, boundaries, and personal responsibility. Medium vs. Intuitive. Catherine works a wider “radio dial”—angels, guides, and loved ones—especially for life crossroads and clearing. Trust is a muscle. Doubt isn't failure; it's training. (“Doubt is a precipice on the way to God.”) Energy hygiene = daily habit. Ground, clear, protect—like brushing teeth. Golden hula-hoop, violet flame, and “disco-ball bubble” all help. Champagne Tower of Light. Invite Source light into every cell, overflow, and clear what's not for the highest good—30 seconds to 30 minutes. Boundaries are love. Compassion ≠ carrying. Don't take on what isn't yours; say yes only to highest-good work. Pray like a human, receive like a saint. Rosary Club is open to all (not just Catholics); nothing is too big or too small to bring. Ask for signs. Songs, buses with wolves, license plates—clear, specific, playful confirmations arrive when you ask. Keep the vibe high. Gratitude and intention stabilize your field so low-grade energy can't “hook” in public or at work. DPS: Divine Positioning System. Everything can point you back to God/Love; discernment keeps you out of spiritual “war” and in spiritual skill.   “Doubt is not a detour; it's the precipice that leads you closer.” “Energy hygiene is non-negotiable. You wouldn't skip brushing your teeth; don't skip clearing your field.” “Compassion doesn't mean carrying. Boundaries are holy.” “God is either everything or nothing—so let every moment point you back to love.” “Ask for a sign. Spirit loves a clear brief.”   Catherine's Rosary Club Instagram Druid Rising Catherine Mulligan Way of the Rose by Clark Strand & Perdita Finn Medium Curious Website: MediumCurious Jane's Website: Jane Morgan Medium  Sarah's Website: Sarah Rathke Podcast Instagram: @MediumCuriousPod YouTube: @mediumcurious VerySoul.com

Matt Fanslow - Diagnosing the Aftermarket A to Z
"Yo, Adrian!" What We Can Learn From Rocky [E208]

Matt Fanslow - Diagnosing the Aftermarket A to Z

Play Episode Listen Later Oct 29, 2025 21:56


Thanks to our Partner, NAPA Autotech Training and Pico TechnologyWatch Full Video EpisodeMatt riffs on a surprisingly quiet moment from Rocky—the late-night scene where Rocky admits he can't beat Apollo and Adrian simply asks, “What do we do?” From that question, Matt draws a blueprint for technicians and shop owners: set realistic, self-assigned wins and stack them. Instead of living and dying by big, binary outcomes (“fixed/not fixed,” “hit benchmark/missed benchmark”), build momentum with attainable goals that compound into competence, confidence, and better shop results.Big Ideas“What do we do?” beats “You can do it!” Swapping empty hype for practical next steps creates traction.Redefine winning: Rocky doesn't win the fight; he wins by “going the distance.” Translate that to your day: hit achievable targets that move you forward.Stack small, durable improvements: The path to 40+ billed hours or top-quartile shop productivity runs through many smaller, consistent wins.Perfection limits joy: Ambition is good; impossible standards starve you of pride and progress.Benchmarks aren't commandments: Continuous improvement may matter more than someone else's KPI.Practical Takeaways for TechsScope reps, not scope heroics: Use the oscilloscope on easy cars and routine checks—pair voltage with time until it's second nature, then add a second channel and a low-amp probe where it makes sense.Thermal imager habits: Pull it out on brake inspections, wheel-bearing complaints, and on known-good vehicles to calibrate your eye for “normal.”Micro-goals to build hours: If you're billing ~20 hrs/week, aim for 25 (≈+1 hr/day). Then 30. Ask: Where can I reclaim two hours? (economy of motion, fewer tool trips, better setup).Practical Takeaways for Shop Owners/LeadsAim for +10–15% improvements first: If techs are ~60% productive, target 70%, not 100% overnight. Design the system to enable the next step.Design wins into the week: Encourage daily scope/thermal reps, short debriefs, and “wins boards” that recognize process improvements—not just hero fixes.Coach with the Adrian question: When someone says, “I can't hit that,” respond with: “What do we do?” Identify the next two concrete actions.Memorable Lines“We can define our own successes—it doesn't have to be everyone else's.”“Set wins somewhere earlier in the process, not only at the final repair.”“I hope you're proud of yourself—and that you let yourself feel it.”Chapter Guide Cold open & sponsors — NAPA Auto Tech Training, Pico TechnologyWhy Rocky still hits — the “What do we do?” sceneDefining ‘going the distance' at workTech micro-wins — scope reps, thermal habits, pairing voltage & currentShop micro-wins — stepwise productivity goals, system design > pep talksPerfection vs. pride — making room to feel accomplishedThanks to our Partner, NAPA Autotech TrainingNAPA Autotech's team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to

The Social Dentist - Dr. Yazdan
Episode 325- The Manual You Have for Your Team (and Why It's Holding You Back)

The Social Dentist - Dr. Yazdan

Play Episode Listen Later Oct 23, 2025 10:50


Links & Mentions: Consult booking link: www.dryazdancoaching.com/consult Email me: DrDYazdan@gmail.com Make more money video: www.dryazdancoaching.com/MDM Follow me for more tips: (@DrYazdan) www.instagram.com/dryazdan and (@DrYazdanCoaching) www.Instagram.com/dryazdancoaching Are you constantly frustrated with your team? Do you feel like no one does things quite the way you want — even when you've told them before? If so, you're not alone… and you're probably running your practice from an invisible “manual.” In today's episode, Dr. Yazdan breaks down the hidden expectations that might be sabotaging your growth, draining your energy, and keeping you stuck in micromanagement mode. She shares how to identify your “manual,” why it's not working, and the step-by-step process to replace it with systems that actually scale. This episode is packed with real-world examples from dental practices just like yours — and practical tools you can start using today to stop spinning your wheels and start leading with strategy.