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In this episode (recorded in 2018) Sim dives into the realm of conversational AI with Cathy Pearl, the author of Designing Voice User Interfaces and the Head of Conversation Design Outreach at Google. They touch on the humor and satire inherent in creating conversational AI, the evolution of voice technology, and its impact on our daily lives. Guest bio Cathy Pearl is an expert in conversation design and voice user interface (VUI) design. She is the author of Designing Voice User Interfaces, and currently serves as the Head of Conversation Design Outreach at Google. She has been involved in the conversation design space for over a decade, with a focus on creating more human-centered and empathetic AI experiences. Key points Cathy discusses the evolution of voice technology and how it has made technology more accessible to a wider audience. She shares insights into the challenges and triumphs of creating conversational AI that can understand and respond to human needs. The conversation delves into the humorous aspects of conversational AI, including unintentionally hilarious responses and the inherent absurdity of talking to a machine. Cathy also discusses the future of conversational AI and the possibilities it holds, such as providing companionship and reducing loneliness.
My two guests today are widely sought after experts in voice user experience design. After more than 20 years designing voice user interfaces, Cathy Pearl is well known in the industry and is the author of what many people see as the key handbook for voice application design, "Designing Voice User Interfaces." Cathy currently serves as head of Conversation Design Outreach at Google. Prior to Google, Cathy was vice president of user experience at Sensely and before that worked at Nuance, Tellme, and Volio. She holds degrees in Computer Science and Cognitive Science and worked for NASA early in her career. Adva Levin is founder of Pretzel Labs, an award-winning voice interaction studio best known for winning the top prize in the Alexa skills competition for Kids skills in 2018. Other popular titles by Pretzel labs include Freeze Dancers and Kids Bop Daily. Pretzel Labs also works with brands, media companies and government ministries on voice user experience design. Adva is an Alexa Champion, has undergraduate degrees in Math and Economics, and a Masters in Fine Arts in creative writing from Columbia University. Adva first joined me on Voicebot Podcast back in Episode 49 in June 2018 and Cathy preceded here by a few months in Episode 30 two years ago this month.
Cathy Pearl, Google’s Head of Conversation Design Outreach, joins me to chat about how voice assistants can help with accessibility, multimodal devices, solving for discoverability and context, designing for Voice First and more.
The Future of Voice First is a 4-part interview series with Cathy Pearl, Head of Conversation Design Outreach at Google, Vlad Savov, co-founding editor of The Verge, Adva Levin, the founder of Pretzel Labs, and Brian Roemmele, a speaker, writer, and inventor who has been working on voice technology since the 80’s.
From restaurant recommendations to weather forecasts, our next guest believes each use case of Voice should seamlessly fit into our lives. Cathy Pearl is the Head of Conversation Design Outreach at Google and is on a mission to foster better conversations between machines and humans. She joins David-Michel Davies for a deep dive on Voice technology—from how computers should encompass the variety of human speech, her blueprint to help anyone who dreams of designing Voice User Interfaces, and much more.Keep up with Cathy @cpearl42 to learn how voice tech is developing through smart speakers and beyond. And if you're interested in designing voice, grab a copy of Cathy's book “Designing Voice User Interfaces.”Follow us everywhere @TheWebbyAwardsKeep up with David-Michel @dmdlikesOur Producer is Terence BrosnanOur Writer is Jordana JarrettOur Editorial Director is Nicole FerraroMusic is Podington Bear Hosted on Acast. See acast.com/privacy for more information.
Jeff Interviews Cathy Pearl, head of Conversation Design Outreach at Google and author of “Designing Voice User Interfaces” to discuss her views on AI, Voice User Interfaces (VUIs) and emergent opportunities in the field of online communications.Some of the topics Jeff and Cathy discuss include:How the use cases of voice interface have exceeded business applications and help us personally in the day to day (1:58)Cathy's book - a guide for people trying to develop voice interface applications (3:11) The challenges of designing voice interfaces that interact with humans (4:05)Cathy's "bigger picture" for voice and how it can truly help people (7:00) The future of work and career opportunities for people in the VUI field or who hope to enter it (9:00)How students in universities right now can prepare for a career in the VUI field with resources like Google Conversation Design Best Practices (11:40)How VUI can help improve empathy and enable people to have more fulfilling lives (14:30)Get to know more about Cathy and her work by visiting CathyPearl.com or on Twitter @cpearl42 and learn more about this podcast and Jeff Saperstein at InterconnectedIndividuals.com
On this episode of Build, host Maggie Crowley dives deep into conversation design with Google's Head of Conversation Design Outreach, Cathy Pearl.So what is conversation design exactly? Think teaching computers to communicate like humans (not robots) across voice interfaces and via typing, swiping and tapping. Cathy shares why now is the time to invest in conversation design and where and how to get started. Tune in for more from Maggie and Cathy.Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at drift.com/blog and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @cpearl42. You can get more details on this episode at drift.com/blog/conversation-design/
On this episode of Build, host Maggie Crowley dives deep into conversation design with Google's Head of Conversation Design Outreach, Cathy Pearl. So what is conversation design exactly? Think teaching computers to communicate like humans (not robots) across voice interfaces and via typing, swiping and tapping. Cathy shares why now is the time to invest in conversation design and where and how to get started. Tune in for more from Maggie and Cathy. Before you go leave a ⭐⭐⭐⭐⭐⭐ review and share the pod with your friends! Be sure to check out more insights on the Drift blog at drift.com/blog and find us on Twitter @maggiecrowley, @drift, @seekingwisdomio and @cpearl42. You can get more details on this episode at drift.com/blog/conversation-design/