Deliver More

The month of April is known for delivering its fair share of storms and showers, so now is the perfect time for us to have an in-depth, highly technical talk on dielectric strength. Mike Patterson, and Chris Lorde visit the studio to enlighten us as to why this is such a hot topic in the Teflon™ industrial coating world and the industries that rely on high dielectric strength in their coatings. Don't miss an all new, informative, and educational edition of Deliver More!

March is in like a lion, and that means it's time for our annual March Madness edition of Deliver More! This year our industrial coatings combatants will be put to the test squaring off in an epic battle involving the industries that our Teflon™coatings serve! Don't miss this lively special edition of Deliver More! Deliver More is Intech Services' talk show that is available on YouTube and as a podcast on Apple and Spotify. The show features a new topic every month about the coatings world.

February's Deliver More pairs our coatings together with their Marketplace perfect matches. Patrick & Marissa join us on this special Valentine's Day edition of the show & we talk about what belongs together, what is made for each other, and what could potentially be in a more open relationship because they're just that in demand! Don't miss this great chat with our amazing teammates at Intech Services on the latest Deliver More!

Join Steve Bucci and host Nick Vavala as they talk about Teflon's play in the firearms industry and how its benefits take performance to a new level. Adding lubricity and durability as well as other key benefits can out perform the industry standards. Learn about how to win firearms coating jobs, what parts and audiences are looking to coat firearms, and where you can see Steve and Teflon coated gun parts in person.

On location at I3 in Nashville, this special episode features Chris Lord and Chris Dohl sharing the best questions asked and answered at the event. They cover how to break into a new industry, find new opportunity in existing ones, how Intech Services can help you get specified in for jobs, educate you on process, or help answer engineer questions about the technical side of the coatings. Hear what Chris and Chris cover on Automotive, Oil and Gas, and more in this month's episode of Deliver More

It's spooky season on Deliver More, and that means we take you on our annual terrifying trek into the realm of Teflon nightmares! Our own Patrick Garyantes, and Steve Bucci are your ghoulish guides this month as they spin troublesome tales of Teflon nightmares on a new Deliver More!

Sticky Situation - Coatings For Polyurethane Molds with Mike and Chris

Last month we teased the return of i3 at the end of our PFA episode, and now we're back to give you all the details on this fall's Intech Information Institute in Nashville, Tennessee! Join us for a great preview of what attendees can expect to get out of this year's i3 event, as well as information on how to sign up on a new edition of Deliver More! Subject/Topic Time Stamps Announcement of Where I3 will be :50 What is I3 2:39What to expect at I3 5:48 What's new in the Sales workshop 8:48 Deliver More will be at I3 11:38 Video Marketing 12:22 Who should attend I3 15:39 How to sign up for I3 17:41

It's been referred to as the workhorse of the Teflon family, but what is it that makes PFA so special to stand out from other types of fluoropolymers? Join us on this month's Deliver More for a deep dive into PFA! Chris Lorde & Steve Bucci join us for a great conversation about PFA performance strengths, products, and the industries where it shines! Also - don't miss a special announcement about the return of our favorite industry event, all on Deliver More!

On this special edition of Deliver More we celebrate an important milestone for the company. To celebrate 30 years of business, we sit down for a talk with Mike & Bob Patterson to discuss the very beginning of Intech Services, and the vision that's allowed the company to deliver more for 3 decades.

Subject/Topic Time Stamps Customer reactivation - What is it? 2:16 Why businesses do not reactivate old customers? 5:55 Blueprint for customer reactivation 11:47 Communication approach to customer reactivation 17:30 What do you do with your reactivation results? 20:44

In this episode of Deliver More, Mike Patterson and Christopher Lord talk with host Nick Vavala about what they can see for the future of the coatings market in 2022. They discuss which segments are expected to grow, what to anticipate for supply, and what 2022 holds for pricing and manufacturing. Find out what they see in their cloudy crystal ball.

Subject/TopicTime Stamps Approaching sales in the month of December 2:33 Comrarderie of sales 8:02 Tony picks up a present 9:06 Phone calls in December 17:33 Holiday meals 28:58 Gift for Tony 31:25 Thank yous 32:31

Subject/TopicTime Stamps Freeze Season 1:50 Intech Website Changes 5:42 Intech App 12:40 I3 20:31

Subject/TopicTime Stamps Intro 00:10 - 3:14 Damage to Teflon name 3:40 Picking the wrong coatings 10:45 You gotta see this scenario 15:27 The Riddler 23:02 Popular Halloween candy 28:40

Subject/TopicTime Stamps How did we get here? 1:30 Guarding against stockpiling 4:23 Experience & communication 6:16 Supply chain challenges for Teflon coatings 10:39 Two things a coater can do to help themselves 19:11

On this episode of Deliver More we're joined by Monica Trout, who serves as Intech Services' Controller. Monica and Nick discuss her day to day role at Intech and the importance of properly managing a customer service team. The last several months have only highlighted just how critical it is to provide your customer base with exceptional support during anxious times. Monica takes us on an inside look at daily operations at Intech as her team works to Deliver More!

Join Chris Lord and Steven Bucci on a technical deep dive in this episode of Deliver More. The guys are here to teach all about how accurate language around problems and solutions leads to the best coating recommendation. Is the end user looking for slip? Release? Slide? Non-stick? In this episode we talk about the difference between Coefficient of Friction vs. Release and how to distinguish between the two.

In our latest episode of Deliver More, Mike Patterson and Christopher Lord talk with Nick Vavala about what it takes to develop a market. Want to hear the five things that Mike looks for when he deciding whether or not to develop a new market?

In part two of the two part Marketing series for Deliver More, Francesca and Mike are back. They are ranking, on a scale of 1-5, the most popular marketing activities based on how important or significant they are for coaters. Find out where websites, SEO, e-marketing, social media, and more fall so you can put your marketing dollars where there is the highest ROI.

In this episode of Deliver More, Nick Vavala hosts Mike Patterson and Marketing Director Francesca Vavala. The team talks about marketing for industrial coaters in part one of the two-part series. This episode talks about what marketing is, who it's for, and the number one mistake 95% of coaters make when marketing.

Deliver More is getting into the March Madness action. Starting with the Sweet Sixteen round, coatings go head to head as each sales reps has 15 seconds to make the case for why their coating should move on to the next round. Mike Patterson, Christopher Lord, Tyler Walters, Patrick Garyantes, and Steven Bucci are led by host Nick Vavala to make lightening fast strategic decisions, deliver relevant information quickly, and play to win. See which Teflon coating gets crowned champion.

This episode of Deliver More features Sales Uncensored with the legendary Tony Abato. Tony began as a consultant for Intech Services and quickly became a pillar of the sales team and model. Tony shares how he got into sales and what anyone in sales needs to have in terms of process and people to be successful. Don't miss Tony's wisdom that he peppers with plenty humor and real life examples of how he lives what he preaches. Listen and discover what you need to look for to hire a salesperson, how to use a pipeline and CRM effectively, how to manage your salespeople, how to make sales a priority, how to approach "gatekeepers", and how to ultimately deliver more to your customers with every single sale.

Mike Patterson shares some advice for coaters and how they can find opportunities for growth. Checkout the full January episode on our YouTube channel.

It's a new year and new things are coming to Deliver More!

We want to encourage you to checkout Episode 3 of "Deliver More" on YouTube. For November, we brought in our "Freshman Class" of sales guys to talk about product selection for Teflon coatings. Want to know what to expect when you are coatings shopping with our guys?

Don't forget to click and subscribe. October features Chris Dohl and Mike Patterson talking about the scary parts of running a business. In this sneak peek clip, hear about confronting and fighting one of their biggest fears: how to deliver value in the face of ever-increasing costs. We want to hear how you face your fears in business.

When moving from working in the office together to working remotely, it's important to establish routines that keep everyone in touch and on track. Christopher Lord shares how important it is for him to get his sales team in a routine so we can keep delivering the same great services no matter where we are. Watch all of episode 1 of our Intech Talk Show here and don't forget to subscribe so you never miss an episode!