Podcasts about CRM

Are you holding yourself back because of judgment, fear, or what other people might think? I just got off a live Audacity Challenge call, and it was electric. Hundreds of women showed up ready to stop hiding, stop judging themselves, and finally take bold action. In this episode, I'm breaking down why we've already “canceled” ourselves when we hold back, how to free yourself from fear and judgment, and why the fastest way to change your life is to start acting like you believe in your calling. This is your reminder that no one else gets to decide what's possible for you. Check out our Sponsors: OSEA - Give your skin a rest with clean, clinically tested skincare from OSEA. Get 10% off your first order sitewide with code EARN at OSEAMalibu.com Granola - Granola is an AI-powered notepad built for the way real people actually meet. Get three months free at granola.ai/EARN. Northwest Registered Agent - Don't wait, protect your privacy, build your brand and get your complete business identity in just 10 clicks and 10 minutes! Visit https://www.northwestregisteredagent.com/EarnFree Shopify - Try the ecommerce platform I trust for Glōci, Sign up for your $1/month trial period at http://Shopify.com/happy Brevo - the all-in-one marketing and CRM platform built to help you connect with customers, boost engagement, and grow your business smarter. Get started for free today, or use code HAPPY50 to save 50% on Starter and Standard Plans for the first three months of an annual subscription. Just head to http://www.brevo.com/happy Working Genius - If you're a CEO, an entrepreneur, or anyone who wants to level up, Working Genius helps you drop the shame around your weaknesses and focus on what you naturally do best. Take the Working Genius assessment and get 20% off with code EARN at http://workinggenius.com Indeed - Spend less time searching, and more time actually interviewing candidates who check all your boxes. Indeed is giving Earn Your Happy listeners a $75 SPONSORED JOB CREDIT to help get your job the premium status it deserves. Just go to http://Indeed.com/podcast right now and support our show by saying you heard about Indeed on Earn Your Happy. HIGHLIGHTS Why holding judgment over others keeps you stuck. The mindset shift that frees you from fear of being “canceled.” What the most audacious women are doing differently. How to reclaim your power when fear, trolls, or haters try to derail you. Why your audacious dream isn't random. RESOURCES Get on the waitlist for Mentor Collective Mastermind HERE! Try glōci for 40% off your first order with code HAPPY at checkout - head to getgloci.com FOLLOW Follow me: @loriharder Follow glōci: @getgloci

In this episode, we sit down with John Magnor, a 24-year-old sales strategist who helps B2B companies build scalable, predictable revenue systems. Working primarily with software companies and service providers, John partners with founders through consulting or equity to design the sales infrastructure that growing businesses often lack.John began his career in sales at just 17 years old, learning the craft through real-world experience—cold calling, setting appointments, closing deals, and managing pipelines. Today, he uses that hands-on background to help companies transform inconsistent or chaotic sales processes into structured systems that support long-term growth.In this conversation, John breaks down how he helps organizations hire and train sales teams, develop effective scripts, implement compensation plans, and build repeatable processes that remove the founder as the bottleneck. He also shares insights on CRM systems, outbound sales strategies, call coaching, and the metrics that actually matter when scaling a business.Most of the companies John works with already have strong products or services. Their challenge isn't the offer—it's the lack of a clear sales process, accountability, and reliable systems. John's focus is helping founders step out of day-to-day selling by building teams and structures that allow the business to grow without relying on one person to close every deal.This episode is packed with practical insights on sales execution, leadership, and building systems that drive consistent growth. Whether you run a B2B company or lead a sales team, you'll walk away with actionable ideas on how to create a cleaner, more scalable approach to revenue generation.Connect with John here:ttps://pr.linkedin.com/in/john-magnorhttps://www.facebook.com/@johnpmaghttps://www.instagram.com/@johnpmagDon't forget to register for our FREE LinkedIn Content Workshop here: https://www.thetimetogrow.com/LinkedInContentRoadmap

Is your CRM system working for you, or are you working for it? CRM expert Taylor Payne joins Mark Hunter to demystify the true purpose of CRM tools and challenge the perception that they exist only to monitor sales teams. Taylor sheds light on the big disconnect between sales leadership and salespeople, and breaks down why most organizations treat their CRM as an overpriced spreadsheet instead of a growth engine. This episode uncovers common mistakes that leave CRM investments wasted and reveals how culture, customization, and clarity all play a role in transforming CRM from a "gotcha" tool into a "getcha" tool. Mark and Taylor also explore how designing the right process and getting sales team input can turn a CRM into a daily road map to more deals and deeper client relationships. The episode is packed with thought-provoking anecdotes and actionable steps for anyone ready to finally see ROI from their CRM system.

If you're spending money on marketing but still saying, “I don't have deals,” this episode is for you. At 2am, you're not worrying about “lead generation strategy.”You're wondering why sellers aren't calling back… why conversations stall… or why your CRM is full but your contract pipeline is empty.In this episode, Laura breaks down the three biggest mistakes she sees investors make when it comes to leads after 40+ years in real estateand mentoring hundreds of women inside REIW.You'll learn:The pipeline math error that undermines consistent deal flowThe misstep that causes viable prospects to stall or disappearThe pattern that weakens negotiations before a contract is ever securedIf you fix these three patterns, your leads will start turning into real opportunities.Because it's almost never the market.It's almost never the leads.It's how you're handling them.

In this episode of Coffee with Closers, Travis Heberling shares powerful insights on leadership, entrepreneurship, and personal growth. After years of focusing on mastering his craft, Travis realized that true growth comes from learning how to run a business, lead teams, and delegate effectively.Learn how to develop leadership skills, delegate effectively, build a thriving company culture, and grow beyond your craft.In this conversation, you'll learn:✅ Why separating your brands can double your revenue✅ How to get referrals without asking for them✅ The mindset shift that took Travis from technician to business owner✅ Why hiring a hungry beginner beats hiring a seasoned pro✅ How audiobooks, journaling, and CRM automation changed everything✅ The video content strategy every business owner needs to know✅ What storytelling in video really means (and why your customers should be the hero, not you

What if the hardest moment of your life was actually the doorway to becoming the most powerful version of yourself? In this episode, I sit down with Jaclyn Shaw to talk about trusting your intuition, navigating betrayal, learning to sit with uncomfortable emotions, and the courage it takes to live and speak your truth. Jaclyn shares the painful experience that completely changed the direction of her life and how it led to a powerful spiritual awakening. Tune in to hear how choosing willingness, truth, and faith can completely change what's possible in your life. Check out our Sponsors: OSEA - Give your skin a rest with clean, clinically tested skincare from OSEA. Get 10% off your first order sitewide with code EARN at OSEAMalibu.com Granola - Granola is an AI-powered notepad built for the way real people actually meet. Get three months free at granola.ai/EARN. Northwest Registered Agent - Don't wait, protect your privacy, build your brand and get your complete business identity in just 10 clicks and 10 minutes! Visit https://www.northwestregisteredagent.com/EarnFree Shopify - Try the ecommerce platform I trust for Glōci, Sign up for your $1/month trial period at http://Shopify.com/happy Brevo - the all-in-one marketing and CRM platform built to help you connect with customers, boost engagement, and grow your business smarter. Get started for free today, or use code HAPPY50 to save 50% on Starter and Standard Plans for the first three months of an annual subscription. Just head to http://www.brevo.com/happy Working Genius - If you're a CEO, an entrepreneur, or anyone who wants to level up, Working Genius helps you drop the shame around your weaknesses and focus on what you naturally do best. Take the Working Genius assessment and get 20% off with code EARN at http://workinggenius.com Indeed - Spend less time searching, and more time actually interviewing candidates who check all your boxes. Indeed is giving Earn Your Happy listeners a $75 SPONSORED JOB CREDIT to help get your job the premium status it deserves. Just go to http://Indeed.com/podcast right now and support our show by saying you heard about Indeed on Earn Your Happy. HIGHLIGHTS 00:00 How willingness and faith can open unexpected doors in life and business. 06:15 The painful experience that became Jaclyn's “spiritual smackdown.” 09:30 Could your spiritual beliefs be shaping how you show up in life? 14:30 The mindset shift that helps you rise instead of staying stuck in victimhood. 25:00 The practice that can help you find peace during chaos. 29:00 Why vulnerability is the key to deeper connection in relationships. 36:45 The courage it takes to share your story without shame. 40:30 How choosing your response can change what happens next in a relationship. 44:15 Why your personal healing can create a ripple effect around you. 49:45 Ways to lead your business with conviction instead of approval. 55:00 How do you stand out online without copying what everyone else is doing? 58:00 The silent retreat experience designed to help you reconnect with yourself. 01:02:00 What's the meaning behind “God signs my 7-figure checks.”? RESOURCES Grab Jaclyn's book Spiritual Smackdown: From Victim to Goddess HERE! Learn more about Jaclyn's “Without Words” Silent Retreat HERE! Apply for the Elite Entrepreneur Mastermind HERE! Get on the waitlist for Mentor Collective Mastermind HERE! Try glōci for 40% off your first order with code HAPPY at checkout - head to getgloci.com FOLLOW Follow me: @loriharder Follow glōci: @getgloci Follow Jaclyn: @thejaclynshaw

A 12-month guarantee on every placement. That's not something you hear often in recruitment. Lewis Waitt and Jessica Multhauf built their firm, Aliniti, around the idea that the placement is only the beginning of the relationship. Because of the way they run their searches — and the way they support both the client and the new hire after the hire — more than 90% of their placements are still in the role after one year. Aliniti didn't start as a recruitment firm. It began as an HR and organisational development consultancy working closely with privately held and family-owned businesses. Recruiting came later, growing naturally from long-term advisory relationships with clients who needed help hiring. That consulting background shapes everything about how they approach recruitment today. They define the role properly before the search begins, challenge unrealistic expectations, and stay closely involved with both the client and the new hire long after the placement. The result is stronger hiring outcomes, deeper client relationships, and a recruitment business built on long-term partnerships rather than one-off transactions. In this episode of The Resilient Recruiter, Lewis and Jess explain how their model works and why it produces better results for both clients and candidates. What You'll Learn in This Episode • Why Aliniti offers a 12-month guarantee on every placement • How their consulting background shapes their recruiting approach • The role clarity process they run before every search • Why unrealistic job briefs lead to failed searches • How staying involved after the hire improves retention • Why multiple service lines create stability in a recruitment business • How long-term advisory relationships generate repeat recruiting work Timestamps 00:00 Introduction 03:09 How Aliniti started and why recruiting grew out of HR consulting 06:37 Lewis joins the firm as the founder's son-in-law 09:29 Jess's path from opera singer to recruitment leader 13:30 The “four-leg chair” business model 15:52 The retained HR model that stabilised the business 19:31 Why deep client knowledge improves search outcomes 28:24 The role clarity process before every search 33:49 Handling unrealistic salary expectations and “purple squirrel” briefs 38:56 Why Aliniti offers a 12-month guarantee 45:37 The onboarding process that improves retention 57:57 Vision for the next three years 1:01:00 Why the firm uses profit sharing instead of commission Sponsor This episode is sponsored by Recruiterflow, the AI-first operating system for recruitment agencies and executive search firms. Recruiterflow combines a powerful ATS and CRM with AI built directly into your workflows, helping recruiters focus on conversations and decisions while the system handles the heavy lifting. Learn more and request a demo: https://recruitmentcoach.com/recruiterflow Resources Mentioned Aliniti https://www.aliniti.com Lewis Waitt https://www.linkedin.com/in/lewiswaitt/ Jessica Multhauf https://www.linkedin.com/in/jmulthauf/ Seven Figure Freedom Scorecard https://recruitmentcoach.com/scorecard Trusted Voice Video https://recruitmentcoach.com/video If you want to build a recruitment firm where clients stay for years and placements actually stick, this episode is well worth your time.

In this episode, my guest is Joe Turco of eXp Realty in Metro Boston, MA about how agents can move beyond prompts and turn AI into a true marketing machine. Joe shares how documenting processes, building repeatable campaigns, and thinking in long-term brand strategy allows AI to amplify output instead of creating more noise. The conversation covers voice AI receptionists, CRM automation, YouTube and short-form content strategy, website authority in the age of AI search, and why structure beats hustle. The episode emphasizes that AI is not about doing more posts. It is about building systems that compound over time and position your brand to earn trust even when you are not in the room. Guest: Joe Turco Instagram: https://www.instagram.com/thejoeturco Website: https://livinginbostonma.com/ Youtube: https://www.youtube.com/@livinginbostonma   Host: Rajeev Sajja Website: http://www.realestateaiflash.com Facebook: https://www.facebook.com/rsajja Instagram: http://www.instagram.com/rajeev_sajja LinkedIn: http://www.linkedIn.com/in/rsajja   Resources:  Join our Instagram Real Estate AI Insiders Channel - https://ig.me/j/AbZCJG37DqBPPtxi/ Get 14 days Wispro Flow Pro Free Trial - https://ref.wisprflow.ai/rajeev-sajja  Subscribe to our weekly AI Newsletter: https://realestateai-flash.beehiiv.com/subscribe 

Your donor database should make it easier to build strong relationships with donors. But for many fundraisers, the CRM ends up feeling like one more thing to maintain instead of a tool that actively supports their work. In this episode of Real Talk for Real Fundraisers, Jeff Schreifels is joined by Diana Frazier, Senior Client Experience Leader at Veritus Group, for a practical conversation about how fundraisers can use their CRM to strengthen donor relationships instead of just storing data. Jeff and Diana walk through the key elements that turn a donor database into a relationship-building engine. They explore why most CRMs were built for direct-response fundraising, what that means for major gift work, and how a few simple structural changes—like clear donor status codes, thoughtful tiering, and better donor profiles—can dramatically improve how you manage your caseload. They also talk about the often-overlooked details that make a real difference, from capturing a donor's story to tracking giving vehicles and building dashboards that actually help you prioritize your work each day. If you've ever felt like your CRM is slowing you down instead of helping you connect with donors, this episode will give you a clear path forward. Show Highlights: In this episode, you'll learn about… Why most donor databases are designed for direct response fundraising—and what that means for relationship-based fundraising How a clear donor status field helps you quickly understand where each donor stands in their engagement Why tiering donors is essential for focusing your time and energy where it matters most The importance of capturing a donor's story so relationships continue seamlessly over time Veritus Group is passionate about partnering with you and your organization throughout your fundraising journey. We believe that the key to transformative fundraising is a disciplined system and structure, trusted accountability, persistence, and a bit of fun. We specialize in mid-level fundraising, major gifts, and planned giving, helping our clients to develop compelling donor offers and to focus on strategic leadership and organizational development. You can learn more about how we can partner with you at www.VeritusGroup.com.   Additional Resources:   [Blog] What Is An MGO Actually Responsible For?  [White Paper]   New and Improved: Donor Engagment Plan [Blog] What Frontline Fundraisers Actually Need [Template] Free Donor Engagement Plan 

More leads do not always mean better leads.The way prospects submit information can change the quality of every inquiry. One setting inside Facebook Ads Manager can quietly shift the outcome.Welcome to Gym Marketing Made Simple, the show focused on cutting through the noise around gym growth. Each episode centers on practical marketing, sales, and leadership systems that help boutique gyms build steady momentum without guesswork or constant outreach.Episode HighlightsIn this episode, Blake Ruff breaks down the new Facebook Ads Manager option that allows campaigns to run with both website traffic and instant lead forms. Lead forms keep users on Facebook and can improve lead quality when SMS verification is enabled. Landing pages can produce stronger leads but require a clear, optimized website and a properly installed Facebook pixel for tracking. Using both options together allows advertisers to capture leads directly on Facebook while still sending qualified prospects to a websiteEpisode OutlineHow Facebook lead forms work and why they keep data inside FacebookThe role of SMS verification in improving lead qualityWhen sending traffic to a website can produce stronger leadsWhy is a properly installed Facebook pixel required for tracking conversionsHow to verify the pixel using the Facebook Pixel HelperSetting up higher-intent Facebook lead forms with required fields and privacy policyConnecting lead forms to a CRM for follow-up and nurturingRunning campaigns that allow users to choose between website visits and instant formsWhy website optimization matters before sending paid trafficEpisode Chapters00:00 Intro & Podcast Overview00:30 New Facebook Ads Feature: Website + Instant Forms01:10 Lead Forms Pros, Cons & SMS Verification02:15 Sending Traffic to Website vs Lead Forms03:10 Pixel Setup & Meta Pixel Helper04:15 Building a High-Intent Lead Form05:20 Using Website + Instant Forms Together06:30 Optimizing Website & Final Recommendations07:30 Closing & Call to ActionAction TakenTurn on SMS verification for Facebook lead forms to confirm submitted phone numbers and improve lead qualityInstall the Meta/Facebook pixel on the website and verify it using the Meta Pixel HelperEnsure the lead conversion pixel fires when a form is submittedCreate a Facebook lead form using higher-intent settings and required fields (name, email, phone)Include a privacy policy and clear CTA such as scheduling a free trialConnect the Facebook lead form to the CRM so leads enter the nurturing pipelineSelect the correct pixel and conversion event (“Lead”) when configuring Ads Manager campaignsReview and optimize the website before sending paid trafficConclusionLead forms and landing pages serve different roles inside Facebook advertising. Lead forms create a fast and simple path for prospects to submit their information, while landing pages allow deeper engagement for visitors who prefer to explore a website first. The strongest campaigns often use both. When supported by a properly installed pixel and a clear website experience, this combination improves lead tracking, lead quality, and overall campaign performance.CTAListen to the episode to understand how the website and instant forms feature works and how it can be applied inside Facebook Ads Manager.

In this episode of the FinTech Hunting Podcast, Michael Hammond sits down with Kortney Lane-Schafers of MMI (Mobility Market Intelligence) for a powerful conversation about where the mortgage industry is headed—and what still matters most as technology moves faster than ever.Yes, AI is changing the game.Yes, data is more available than ever.But here's the deeper question:In a market driven by automation, what still creates trust, momentum, and real growth?Kortney shares how MMI One is helping mortgage professionals turn data into action—not just reports, dashboards, or noise, but real business decisions around recruiting, retention, market expansion, customer outreach, and borrower opportunity.This episode goes beyond product talk. It gets to the heart of what many leaders are wrestling with right now:How do you use mortgage data in a way that is actually useful?What role should AI play in relationship-driven industries?How can lenders, servicers, banks, and credit unions better activate their databases?Why do authentic human relationships still outperform transactional selling?What makes an industry experience memorable instead of forgettable?Kortney also shares her perspective on why connection still matters, why the best networking is never just about selling, and how thoughtful experiences can create lasting impact across the mortgage and fintech ecosystem.If you work in mortgage, fintech, lending, servicing, banking, credit unions, proptech, sales, recruiting, or growth strategy, this conversation will give you both practical insight and a meaningful reminder:Technology may accelerate business, but relationships still move it forward.Key takeaways from IMB and why optimism is returning to mortgage in 2026What MMI One is and how it unifies mortgage data, communications, and monitoringHow lenders can use data for market growth, recruiting, retention, and referral developmentWhy actionable data matters more than just having more dataHow mortgage teams can use triggers and insights to deliver the right message at the right timeThe growing role of AI, automation, CRM integration, and credit monitoringWhy live events, networking, and authentic connection still matter in a digital-first worldHow meaningful experiences build stronger business relationships in mortgage and fintechKortney Lane-Schafers is a respected voice in mortgage and fintech, known for her work at MMI, her leadership in building authentic industry relationships, and her ability to connect data, strategy, and people in a way that creates real impact.The mortgage industry does not need more noise.It needs more clarity.More intentionality.And more leaders who understand that the future belongs to the organizations that can blend data, AI, and human connection the right way.If that's the future you're building toward, this episode is for you.Connect with Kortney Lane-Schafers on LinkedInLearn more about MMI: MMI.ioSubscribe to FinTech Hunting for more conversations with the leaders shaping mortgage, fintech, AI, marketing, growth, and the future of financial services.In this episode, we cover:About Kortney Lane-Schafers Why this conversation matters.###Michael Hammond, Founder of NexLevel Advisors, is the leading fractional CMO in mortgage and mortgage technology, specializing in AI-powered growth strategy and audience development.

Na trilha Farmer do CRM Zummit 2025, em Florianópolis, Iêza de Oliveira (LinkedIn) apresentou um framework prático para construir relacionamentos estratégicos em vendas enterprise. A especialista mostrou por que ter contatos no CRM não significa ter relacionamento, e como mapear stakeholders, alinhar métricas de sucesso e estruturar o multithreading para destravar a expansão de clientes B2B.

If you've ever thought about starting a mastermind, joining one, or simply creating a program that actually delivers, this episode is for you. Chris and I pull back the curtain on exactly what makes a mastermind not just sell out, but truly change lives, and why accountability, access, and giving your mastermind members a platform within the group changes the game. You'll learn how to design a program that keeps people engaged, creates lasting results, and builds a community that supports each other long after the calls end. If you're ready to grow your business, your impact, and your confidence in leading others, we're sharing how we've duplicated success in our programs so you can too.   Check out our Sponsors: OSEA - Give your skin a rest with clean, clinically tested skincare from OSEA. Get 10% off your first order sitewide with code EARN at OSEAMalibu.com Granola - Granola is an AI-powered notepad built for the way real people actually meet. Get three months free at granola.ai/EARN. Northwest Registered Agent - Don't wait, protect your privacy, build your brand and get your complete business identity in just 10 clicks and 10 minutes! Visit https://www.northwestregisteredagent.com/EarnFree Shopify - Try the ecommerce platform I trust for Glōci, Sign up for your $1/month trial period at http://Shopify.com/happy Brevo - the all-in-one marketing and CRM platform built to help you connect with customers, boost engagement, and grow your business smarter. Get started for free today, or use code HAPPY50 to save 50% on Starter and Standard Plans for the first three months of an annual subscription. Just head to http://www.brevo.com/happy Working Genius - If you're a CEO, an entrepreneur, or anyone who wants to level up, Working Genius helps you drop the shame around your weaknesses and focus on what you naturally do best. Take the Working Genius assessment and get 20% off with code EARN at http://workinggenius.com Indeed - Spend less time searching, and more time actually interviewing candidates who check all your boxes. Indeed is giving Earn Your Happy listeners a $75 SPONSORED JOB CREDIT to help get your job the premium status it deserves. Just go to http://Indeed.com/podcast right now and support our show by saying you heard about Indeed on Earn Your Happy. HIGHLIGHTS Why masterminds thrive when you create opportunities for leadership. How to help your mastermind members stay engaged and consistent. The sweet spot between access and avoiding burnout. Chris' secret to building better programs. How to design programs that deliver real, lasting results. How to create a mastermind that breeds for growth and collaboration. RESOURCES Apply for the Elite Entrepreneur Mastermind HERE! Get on the waitlist for Mentor Collective Mastermind HERE! Try glōci for 40% off your first order with code HAPPY at checkout - head to getgloci.com FOLLOW Follow me: @loriharder Follow Chris: @chriswharder Follow glōci: @getgloci

Stop guessing. Get the blueprint to scale: https://www.tiereleven.com/audit Are your ads working, or are the dashboards just telling you what you want to hear? Too many marketers celebrate high ROAS inside Meta or Google while revenue in Shopify tells a very different story. If your agency is “reporting well” but the business isn't growing, something is broken.In this episode, we break down why in-app metrics are often misleading, how platforms double-count conversions, and why your CRM or store data must always be the source of truth. We also share the questions every VP of Marketing should ask their agency to force better thinking, stronger accountability, and a real growth strategy.You'll learn how to challenge reporting, uncover hidden attribution issues, and turn agency meetings into strategic conversations instead of dashboard reviews. If you manage paid media or manage the people managing it, this one will help you evaluate performance.In This Episode:- Vanity metrics vs real revenue- Why attribution models conflict- View-through vs click attribution- Addressing tracking setup mistakes- Three questions to ask your agency- Which answers should raise red flags?- Questions for monthly and quarterly reviews- Challenging agencies to think of your money as theirs- Agencies should perform, not report wellMentioned in the Episode:Stop guessing. Get the blueprint to scale: https://www.tiereleven.com/audit Is Your Agency Performing Or Just Reporting Well?: https://youtu.be/F6iGYu7Dv4sListen to This Episode on Your Favorite Podcast Channel:Follow and listen on Apple: https://podcasts.apple.com/us/podcast/perpetual-traffic/id1022441491 Follow and listen on Spotify:https://open.spotify.com/show/59lhtIWHw1XXsRmT5HBAuK Subscribe and watch on YouTube: https://www.youtube.com/@perpetual_traffic?sub_confirmation=1We Appreciate Your Support!Visit our website: https://perpetualtraffic.com/ Follow us on X: https://x.com/perpetualtraf Connect with Ralph Burns: LinkedIn - https://www.linkedin.com/in/ralphburns Instagram - https://www.instagram.com/ralphhburns/ Hire Tier11 - https://www.tiereleven.com/apply-now Connect with Lauren Petrullo:Instagram - https://www.instagram.com/laurenepetrullo/LinkedIn - https://www.linkedin.com/in/laurenpetrullo Consult Mongoose Media - https://mongoosemedia.us/ Mentioned in this episode:https://www.tiereleven.com/audithttps://www.tiereleven.com/auditWe're opening up sponsorship spots for Q1 and Q2! Apply now by visiting www.perpetualtraffic.com https://www.tiereleven.com/audit

Dale Renner is the Founder and CEO of Redpoint Global, a software company that helps businesses collect, organize, and use customer data to improve marketing, customer experiences, and business decisions. Since 2006, he has led the company's vision of enabling marketers to orchestrate meaningful customer interactions across channels using advanced data capabilities. Dale brings more than 25 years of experience in CRM consulting, data processing, and analytics software. Earlier in his career, he was a global managing partner at Accenture, where he founded the firm's Global CRM practice. In this episode… Clean data rarely gets the spotlight in AI discussions, yet it often determines whether AI succeeds or fails. Companies invest heavily in analytics and automation, but fragmented data can undermine even the most advanced systems. What happens when organizations finally unify and master their customer data? Dale Renner, a veteran enterprise software entrepreneur and data strategy expert, explains that AI only works when the underlying data is reliable and unified. He emphasizes that companies often rush toward analytics and machine learning before fixing foundational data issues, which leads to faster but flawed results. Clean, governed data enables organizations to personalize experiences, make accurate decisions, and scale engagement across millions of customers. He also notes that industries with massive datasets — like healthcare, finance, and insurance — especially benefit from strong data architecture. Without that foundation, even the most advanced AI tools struggle to deliver meaningful outcomes. In this episode of the Inspired Insider Podcast, Dr. Jeremy Weisz sits down with Dale Renner, Founder and CEO of Redpoint Global, to talk about how clean unified data powers AI and better customer experiences. They discuss the origins of the customer data platform, transforming fragmented data into actionable insights, why regulated industries rely on robust data governance, and how AI is shaping enterprise sales and marketing.

Most brands are quietly losing revenue because their web-to-app journey is broken.In this video, Steve P. Young (Founder of App Masters) breaks down:✅ Why ecommerce apps convert 3X higher than mobile web✅ How poor deep linking kills installs and revenue✅ Smart banner mistakes even big brands make✅ How Nike and Sephora handle web-to-app differently✅ How to fix your mobile growth funnel todayIf you're a growth marketer, lifecycle marketer, CRM manager, or ecommerce brand, this is one of the simplest levers you can pull to:✅ Increase app installs✅ Improve onboarding conversions✅ Reduce cart abandonment✅ Boost in-app revenue✅ Create seamless deep linking experiencesWe review real examples from Nike and Sephora to show what works, and where even billion-dollar brands leave money on the table.You'll also learn how smart deep linking solutions (like AppsFlyer's deep linking platform) can help you combine:✅ Direct app install from smart banners✅ Seamless product-level deep linking✅ Reduced friction from web to app✅ Better attribution and analyticsIf you're investing in paid traffic, CRM, email, or SMS but ignoring your web-to-app flow, you're likely losing significant revenue.Fix the funnel. Improve the journey. Increase app revenue.

As world events unfold and America first implications impact the economy and travel, how might U.S. hotels perform moving forward? What cities hold promise for investors and developers? Join show host and commercial broker Michael Bull, CCIM and Ryan Meliker with Lodging Analytics Research and Consulting as they pull back the curtain on the lodging industry.  TCN Worldwide Real Estate Services - A global network of over 1,500 leading commercial real estate professionals delivering integrated, expert sales, leasing, management and consulting services across 200 U.S. and global markets. https://www.tcnworldwide.com/ Buildout - Aconnected software platform built for commercial real estate brokerages—combining CRM, marketing, data, and back-office automation. https://www.buildout.com Bull Realty, TCN Worldwide - Commercial Real Estate Asset & Occupancy Solutions in Atlanta and throughout the Southeast U.S. https://www.bullrealty.com/ Commercial Agent Success Strategies - Twenty-one cloud accessed commercial broker training videos with slide deck action notes. Learn more at https://www.commercialagentsuccess.com/  

Contact centers have long been built on fragmented systems — CRM for customer data, separate platforms for calls and messaging, and AI layered on top. But that model is starting to change. In this episode of The Modern Customer Podcast, in partnership with Salesforce, Blake Morgan speaks with Gautam Vasudev, SVP of Agentforce Contact Center at Salesforce, about the rise of the agentic contact center — and how companies are beginning to unify AI agents, customer channels, and CRM data on one platform. #ad One key idea: when AI agents and human agents share the same context, customers no longer have to repeat their problem multiple times they're transferred. The conversation explores: Why contact centers have remained fragmented How AI and human agents can work together What shared customer context means for CX leaders This episode is sponsored by Salesforce. Learn more about Agentforce Contact Center.  Blake Morgan was called "The Queen of CX" by Meta. She is a customer experience futurist and author of three books on customer experience. Follow Blake Morgan on LinkedIn For regular updates on customer experience, sign up for her weekly newsletter here. Learn more at www.blakemichellemorgan.com 

AI is not coming for sales. It is already here. In this episode of Sales Lead Dog, Victor Antonio joins us to break down what AI agents really mean for sales teams, sales leaders and the entire buying process. Victor's background is rare. Electrical engineering. MBA. Global sales leadership. President of global sales and marketing for a $420M company. VP of international sales for a Fortune 500 organization. Today, he is one of the most recognized sales educators in the world and author of The Future of Selling: The Rise of AI Agents. This conversation goes beyond ChatGPT. We dive into AI agents, agent-to-agent communication, model context protocols, and how buying behavior is changing faster than most sales teams realize. The biggest shift is not just how we sell. It is how customers buy. And most organizations are not ready.

In this conversation, Paul Blankley and Ryan Janssen, founders of Zenlytic, drop in to discuss the massive shift in how we build software and handle data. We trace their journey from studying early NLP and Transformers at Harvard right when the BERT paper dropped, to building a company that relies on cutting-edge LLMs. As far as I know, they're the first to use LLM's for analytics.We dive deep into the reality of the agentic era: engineers are no longer writing the bulk of the code; they are managing agents, verifying outputs, and maintaining ridiculously high standards. We also explore why the industry needs to embrace "net negative scaffolding" as models get smarter, and why having good "taste" might be the ultimate human moat left in tech.Bonus: To prove that software development is changing faster than ever, we literally "vibe coded" a brand-new CRM called "Slop Force" in 20 minutes during this episode. Zenlytic: https://www.zenlytic.com/

Are you figuring out every part of your business alone? Worry no more. In this episode, I sit down with some of the incredible coaches inside our Mentor Collective Mastermind (MCM), Melissa Dlugolecki, Alli and Matt Arruda, Andrea Sage, Jillian Murphy, Jim Carter III, Kristina Bartold and Lia Garvin to break down the strategies & mindset shifts to get more leads, build a strong brand, make the right hires, and MORE. These are the coaches who walk alongside our members, helping them solve real business challenges, build momentum, and stay accountable for the goals they're pursuing. Tune in and get ready to see what's possible when you stop building your business alone. Check out our Sponsors: Northwest Registered Agent - Don't wait, protect your privacy, build your brand and get your complete business identity in just 10 clicks and 10 minutes! Visit https://www.northwestregisteredagent.com/EarnFree Shopify - Try the ecommerce platform I trust for Glōci, Sign up for your $1/month trial period at http://Shopify.com/happy Brevo - the all-in-one marketing and CRM platform built to help you connect with customers, boost engagement, and grow your business smarter. Get started for free today, or use code HAPPY50 to save 50% on Starter and Standard Plans for the first three months of an annual subscription. Just head to http://www.brevo.com/happy Working Genius - If you're a CEO, an entrepreneur, or anyone who wants to level up, Working Genius helps you drop the shame around your weaknesses and focus on what you naturally do best. Take the Working Genius assessment and get 20% off with code EARN at http://workinggenius.com Indeed - Spend less time searching, and more time actually interviewing candidates who check all your boxes. Indeed is giving Earn Your Happy listeners a $75 SPONSORED JOB CREDIT to help get your job the premium status it deserves. Just go to http://Indeed.com/podcast right now and support our show by saying you heard about Indeed on Earn Your Happy. HIGHLIGHTS 00:00 The marketing shifts that help entrepreneurs attract leads without more followers or paid ads. 07:30 How does brand play into buyer decision-making and marketing strategy? 10:45 How to stand out when AI is making everyone's content sound the same. 14:30 Why knowing what to do isn't the same as actually doing it. 20:15 What's the difference between motivation and accountability? 22:30 How your physical health affects your business growth and leadership. 25:00 Why do ambitious entrepreneurs still get stuck at the same level? 32:30 What legal protection is needed for online small businesses? 37:45 What to trademark in your business and when it's time to do it. 40:00 Tips to make your business sellable. 45:45 How do you consistently attract more audience and more leads? 47:45 How to create content that sells. 50:30 How to choose the best way to sell based on your strengths and your buyer's behavior. 56:45 The best place to start using AI so it actually adds value to your business. 01:03:45 What is an AI agent? 01:08:15 How AI “digital minds” can scale your knowledge and serve your audience 24/7. 01:18:00 Why building community online matters more than chasing follower counts. 01:20:00 Who should start a podcast?  01:29:30 When should you hire? 01:32:30 Why the right community and advisors can accelerate your business growth. RESOURCES Join Built for Bigger Summit Here and get clear on your message, how to scale your business, and finally bring your vision to life. Apply for the Elite Entrepreneur Mastermind HERE! Get on the waitlist for Mentor Collective Mastermind HERE! Try glōci for 40% off your first order with code HAPPY at checkout - head to getgloci.com FOLLOW Follow me: @loriharder Follow glōci: @getgloci Follow Melissa: @melissadlugolecki Follow Alli: @alliarruda Follow Matt: @matt_arruda Follow Andrea: @andreasagerlaw Follow Jillian: @thejillianmurphy Follow Jim: @jimcarterthethird Follow Kristina: @kristina.bartold Follow Lia: @lia.garvin

Today's show features: - Charlie Spradlin, Sales Director, Art Moehn Auto Group
 - Yogesh Darji, Founder & CEO of AgentDynamics - Michael Speigl, Dealer Principal of We Auto This episode is brought to you by: Experian Automotive – Nearly 90% of dealers are concerned about rising fraud, with 75% reporting a measurable impact on their operations. In the past year, 85% have suspected or confirmed fraud cases. The fix? Experian Automotive's Fraud Protect. Trust Experian to help protect your dealership. Learn more at https://www.experian.com/automotive/fraud-protect AgentDynamics – The AI-powered BDC platform helping dealerships win on speed-to-lead and long-term customer engagement. With full CRM and DMS integrations, it handles voice, SMS, and email communication in under 60 seconds. Visit http://agentdynamics.ai/cdg and use code CDGPOD to start your 30-day pilot. Check out Car Dealership Guy's stuff: CDG Circles ➤ ⁠https://cdgcircles.com/⁠ CDG News ➤ ⁠https://news.dealershipguy.com/⁠ CDG Jobs ➤ ⁠https://jobs.dealershipguy.com/⁠ CDG Recruiting ➤ ⁠https://www.cdgrecruiting.com/⁠ My Socials: X ➤ ⁠https://www.twitter.com/GuyDealership⁠ Instagram ➤ ⁠https://www.instagram.com/cardealershipguy/⁠ TikTok ➤ ⁠https://www.tiktok.com/@guydealership⁠ LinkedIn ➤⁠ https://www.linkedin.com/company/cardealershipguy/⁠ Threads ➤ ⁠https://www.threads.net/@cardealershipguy⁠ Facebook ➤⁠ https://www.facebook.com/profile.php?id=100077402857683⁠ Everything else ➤ ⁠dealershipguy.com

Send a textImagine a teammate who never sleeps, never burns out, and never forgets a playbook. That's the promise of modern AI agents, and we brought on Daniel Hindi, founder and CEO of Noem.ai, to unpack how teams move beyond clunky chatbots and into human-like, action-taking systems that actually sell, support, and scale.We start with the pain: SDR and CS turnover, endless retraining, and leaders dragged into low-leverage work. Daniel explains how agents flip the script—acting like a concierge that understands intent, personalizes paths, and executes tasks. Not just “here's a link,” but real actions: adding a lead to your CRM, sending a password reset, booking a call, or escalating a VIP with crisp context. The result is a smoother customer journey, faster resolutions, and humans freed up for deep work—discovery, expansion, and relationships.From there, we get tactical. Daniel breaks down the difference between chatbots and agents (autonomy and tooling), why build-vs-buy matters when AI changes weekly, and where ROI shows up first: conversion lifts from existing traffic, multilingual reach, and instant responses across web, SMS, WhatsApp, and social. We cover the hidden metric most teams miss—executive time—and how weekly sentiment and “state of the union” reports turn raw conversations into clear moves. Plus, a candid look at rollout failure modes, eliminating ambiguity in your briefs, and using training gaps to permanently strengthen SOPs.Getting started is fast: ingest your site, set clear goals and guardrails, integrate with your stack, and let the agent cook. Pricing scales with usage, not hype, so you can test without breaking the bank and expand as results compound. If you're ready to replace IVR-style friction with hospitality at scale—and give your team the headspace to grow—this conversation is your roadmap.If this episode hits a nerve, share it with a founder or operator who's stuck in the weeds, subscribe for more brand-building plays, and leave a review with the one task you'd offload to an AI agent first.Thanks for tuning in to this episode of Follow The Brand! We hope you enjoyed learning about the latest trends and strategies in Personal Branding, Business and Career Development, Financial Empowerment, Technology Innovation, and Executive Presence. To keep up with the latest insights and updates, visit 5starbdm.com. And don't miss Grant McGaugh's new book, First Light — a powerful guide to igniting your purpose and building a BRAVE brand that stands out in a changing world. - https://5starbdm.com/brave-masterclass/ See you next time on Follow The Brand!

You're at mid six figures, your calendar is full, and you're still grinding for $20,000 projects. Meanwhile, there are enterprise and mid-market contacts sitting in your CRM right now who could write $200,000 checks, and you haven't called them because the small deals feel safer. In this episode, I walk through the exact WHO decision that keeps most tech consultants stuck in the project grind, and why safe doesn't scale. I share how one consultant, stuck at mid six figures with deal sizes of $15,000 to $25,000, made one strategic shift to stop chasing referrals and start activating the mid-market relationships already in his network. Six months later, his deal size was 10x. If you've got the right contacts in your phone but keep defaulting to smaller, faster deals, this episode will make you reconsider who actually deserves your time.Resources and LinksApply for a Multiplier CallPrevious episode: 669 - The Pricing Gap Most Consultants MissCheck out more episodes of the Paul Higgins PodcastSubscribe to our YouTube channel: @PaulHigginsMentoringJoin our newsletterSuggested resources

There's a lot of communication flying out of dealerships every single day and text messaging is often the fastest way to reach a customer. But if your messages look like everyone else's, they're going to be treated like everyone else's. "Just checking in" and "any questions?" isn't follow-up… it's noise. In this episode, Jen shares a creative tactic she's been using in her own follow-ups that's getting responses and turning heads! AI-generated images built directly from CRM notes and customer conversations. Instead of sending another plain text, Jen shows how you can create a visual message that proves you were paying attention. The customer's name, the vehicle they liked, details about their family, their interests, even a little humor, all layered into a custom image that feels personal and memorable. It's not about fancy graphics. It's about showing customers that you remember them and care about their situation. Jen explains how she started using these AI images in her own outreach, how the responses led her to start teaching the technique in her sales classes, and how teams are now using it as a fun internal contest to drive replies from customers. If your follow-up messages are getting ignored, the problem might not be the message, it might be the format.  This episode will show you how to change that! Dealer Talk with Jen Suzuki Podcast |

CJ sits down with Marshall Hawks, a 20-year veteran of venture lending and author of Venture Debt Deals. They cover the real rules of thumb behind deal sizing, why lenders underwrite likelihood of raising again (not breakout outcomes), how banks and private credit differ, the three real sources of repayment, and how to actually run a venture debt process without blowing your legal budget.---SPONSORS:Tabs is an AI-native revenue platform that unifies billing, collections, and revenue recognition for companies running usage-based or complex contracts. By bringing together ERP, CRM, and real product usage data into a single system of record, Tabs eliminates manual reconciliations and speeds up close and cash collection. Companies like Cortex, Statsig, and Cursor trust Tabs to scale revenue efficiently. Learn more at https://www.tabs.com/runAbacum is a modern FP&A platform built by former CFOs to replace slow, consultant-heavy planning tools. With self-service integrations and AI-powered workflows for forecasting, variance analysis, and scenario modeling, Abacum helps finance teams scale without becoming software admins. Trusted by teams at Strava, Replit, and JG Wentworth—learn more at https://www.abacum.aiBrex is an intelligent finance platform that combines corporate cards, built-in expense management, and AI agents to eliminate manual finance work. By automating expense reviews and reconciliations, Brex gives CFOs more time for the high-impact work that drives growth. Join 35,000+ companies like Anthropic, Coinbase, and DoorDash at https://www.brex.com/metricsMetronome is real-time billing built for modern software companies. Metronome turns raw usage events into accurate invoices, gives customers bills they actually understand, and keeps finance, product, and engineering perfectly in sync. That's why category-defining companies like OpenAI and Anthropic trust Metronome to power usage-based pricing and enterprise contracts at scale. Focus on your product — not your billing. Learn more and get started at https://www.metronome.comRightRev is an automated revenue recognition platform built for modern pricing models like usage-based pricing, bundles, and mid-cycle upgrades. RightRev lets companies scale monetization without slowing down close or compliance. For RevRec that keeps growth moving, visit https://www.rightrev.comRillet is an AI-native ERP built for modern finance teams that want to close faster without fighting legacy systems. Designed to support complex revenue recognition, multi-entity operations, and real-time reporting, Rillet helps teams achieve a true zero-day close—with some customers closing in hours, not days. If you're scaling on an ERP that wasn't built in the 90s, book a demo at https://www.rillet.com/cjLINKS:Mostly Talent: https://mostlymetrics.typeform.com/to/cLTxtAsNMarshall: https://www.linkedin.com/in/marshallhawks/Marshall's website: https://www.marshallhawks.comCJ: https://www.linkedin.com/in/cj-gustafson-13140948/Mostly metrics: https://www.mostlymetrics.comTIMESTAMPS:0:00 Preview and intro3:23 Marshall's background and the book4:47 Venture Deals as inspiration6:30 Companies Marshall has worked with6:49 The venture debt sweet spot8:01 Why venture debt follows equity raises10:55 The 25–40% rule of thumb12:08 AI companies and the limits of the rule13:58 Sponsors — Abacum | Brex | Metronome17:15 How lenders think vs. investors19:12 The three sources of repayment21:37 Venture debt and the AI boom23:52 Banks vs. private credit26:28 Sponsors — RightRev | Rillet | Tabs29:57 Private credit pricing and warrants33:04 Syndicated deals35:04 Legal timelines38:13 Who pays the legal bill?40:06 Why your GC shouldn't quarterback the deal41:30 What forecast to give your lender43:37 Reporting cadence45:57 Bad news should travel fast47:49 The Twitch case study50:19 Are we over our skis in 2026?54:50 Where to get Venture Debt Deals55:09 Credits

Eoin Clancy (VP of Growth at AirOps), Connor Beaulieu (Senior SEO Manager at LegalZoom), and Adina Timar (Head of AEO at Weflow) join this live session to talk about how to create high-quality content with AI. Connor walks through a workflow his team built at LegalZoom to automatically source expert quotes.. Adina shows how she rebuilds competitor pages from scratch using sales calls, LLM data, and live competitor analysis. And Eoin shares the research behind why content quality is now the single biggest lever in AI search. If you want to see what content engineering actually looks like in practice, this one is for you. Join 50,0000 people who get Dave's Newsletter here: https://www.exitfive.com/newsletterLearn more about Exit Five's private marketing community: https://www.exitfive.com/***Brought to you by:AirOps - The content engineering platform that helps marketers create and maintain high-quality, on-brand content that wins AI search. Go to airops.com/exitfive to start creating content that reflects your expertise, stays true to your brand, and is engineered for performance across human and AI discovery.Customer.io - An AI powered customer engagement platform that help marketers turn first-party data into engaging customer experiences across email, SMS, and push. Learn more at customer.io/exitfive. Convertr - The enterprise lead data management platform that sits between your lead sources and your CRM, automatically validating, enriching, and standardizing every lead before it touches your systems. Check them out at convertr.io/exitfive.Compound Growth Marketing - A full-funnel demand generation agency that helps high-growth cybersecurity, DevOps, and enterprise software companies drive more pipeline through AI SEO, paid media, and go-to-market engineering. Visit compoundgrowthmarketing.com and tell them Dave sent you.***Thanks to my friends at hatch.fm for producing this episode and handling all of the Exit Five podcast production.They give you unlimited podcast editing and strategy for your B2B podcast.Get unlimited podcast editing and on-demand strategy for one low monthly cost. Just upload your episode, and they take care of the rest.Visit hatch.fm to learn more

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In today's episode of iGaming Daily, SBC Media Manager Charlie Horner is joined by SBC Media Director Martyn Elliott and special guest Leo Judkins, Founder of iGaming Leader Mastermind, as the trio discuss the hidden pressures of leadership in the iGaming industry and why even the most senior executives need support networks.Tune in to today's episode to find out:• Why leadership in iGaming can become increasingly isolating as you move up the ranks• The unique pressure of balancing commercial targets with strict regulatory compliance• How burnout, stress and imposter syndrome impact decision-making at the top• Why peer-led mastermind groups can help leaders find reassurance and clarity• Why embracing mistakes and vulnerability is essential for long-term growth and high performanceHost: Charlie HornerGuests: Martyn Elliott & Leo Judkins Producer: Anaya McDonaldEditor: Anaya McDonaldLearn how Optimove's Positionless Marketing is changing how iGaming teams operate. Discover how operators are using Optimove's Positionless Marketing Platform to launch personalised CRM campaigns, dynamically change casino lobbies and bet slips, and create engaging gamified experiences. Learn more at optimove.com.To see how this approach comes to life, Optimove Connect returns to London on March 11 and 12, 2026. It is the only user conference where marketers from around the world share real-world results of Positionless Marketing driving efficiency and ROI. Register at connect.optimove.com.Finally, remember to check out Optimove at https://hubs.la/Q02gLC5L0 or go to Optimove.com/sbc to get your first month free when buying the industry's leading customer-loyalty service.

Neste episódio do Vamos de Vendas, Gustavo Pagotto recebe Diego Cordovez, especialista em aquisição de clientes e geração de demanda, criador do Casts for Closers e cofundador da Meetime, para uma conversa profunda sobre como alinhar marketing e vendas usando dados, rituais e decisões baseadas em pipeline, e não apenas em volume de leads.Ao longo do episódio, Diego compartilha aprendizados de mais de uma década liderando marketing, pré-vendas e geração de demanda em empresas SaaS, além de explicar por que muitas operações falham ao priorizar métricas erradas. A conversa aborda como estruturar processos que conectem geração de demanda, qualificação e vendas de forma consistente, garantindo previsibilidade de receita e crescimento sustentável.

Episode 264 - Special Guest David Wachs of Hanywrytten - Why Handwritten Notes Still Win in an AI World What if you could automate the personal touch? In a world of inbox overload and AI everything, this episode shows you how to stand out with a simple, high-impact strategy: real handwritten notes—at scale. ✉️ Ian Cantle and the Marketing Guides team sit down with David Wachs, CEO and founder of Handwrytten, to unpack a practical system for cutting through digital noise, boosting follow-up, and building loyalty. From when to use handwritten notes (and when not to) to smart ways to automate without losing authenticity, this conversation delivers field-tested tactics you can put to work this week.

Unlock the secret to thriving in today's real estate market—without trying to be perfect or waiting for the “right” system. This episode features a seasoned real estate professional, Kevin Shoun, sharing his insights on market trends, AI integration, and building a successful, sustainable business. Kevin shares how simply starting and staying consistent can skyrocket your success, even if your CRM, follow-up system, or strategy is chaotic at first. His journey from part-time military agent to closing $20 million annually proves that progress isn't about perfection—it's about taking action. His story of persistence, shows that consistency beats perfection every time. In a landscape where many wait for market conditions to improve, Kevin's no-nonsense advice will inspire you to act now. Whether you're a newbie feeling overwhelmed or an experienced agent looking for fresh momentum, this episode will motivate you to start where you are and grow step by step! Links: Follow Kevin Shoun on Instagram Follow Sara Denig on Instagram  Follow Christina Leavenworth on Instagram  Follow Aaron Amuchastegui on Instagram  Get Hundreds of FREE Real Estate Tools From the Toolbox  Join the 2026 Mastermind: Get your tickets HERE! 

Have you ever bought a ticket to a show and wondered why the experience still feels strangely disconnected, with one app for ticketing, another for marketing, another for refunds, and a dozen spreadsheets held together by late nights and good intentions? In this episode of Tech Talks Daily, I'm joined by Ritesh Patel, co-founder of Ticket Fairy, to talk about the technology behind live events and why it has lagged behind other industries in some surprisingly familiar ways. Ritesh makes the case that most organizers are operating more like creative founders than corporate operators, building "mini cities" for a weekend with tiny teams, tight budgets, and very little margin for error. That reality shapes every technology decision, and it explains why fragmented tools and siloed data can become a hidden tax on the business. Ritesh walks me through Ticket Fairy's full stack approach, bringing ticketing, marketing, CRM, logistics, and payments into a single system, and why unifying data changes the economics of running an event. We dig into practical examples that go beyond vague AI talk, including how small workflow fixes can speed up entry, improve the on-site experience, and even translate into real revenue uplift once you multiply time savings across thousands of attendees. We also get into where AI agents and large language models are already finding a foothold in events, particularly around unstructured documents like artist specs, supplier agreements, and operational paperwork that can swallow hundreds of hours. Ritesh shares why "AI-native" should mean more than a writing assistant in a text box, and what it looks like when AI becomes an extension of a lean events team, including a prototype voice agent designed to handle common ticket-holder questions without creating new support bottlenecks. If you're interested in the real business mechanics of events, and how SaaS, payments, data, and AI can quietly shape everything from entry lines to repeat attendance, this conversation offers a fresh way to think about an industry that touches all of us, even when we don't think of it as a tech story. And as a bonus, Ritesh leaves a music recommendation that sent me back to an album I had not played in years, Burial's Untrue, with "Archangel" as the track to start with. After listening, tell me this, where do you think unified data and practical AI will make the biggest difference in live experiences over the next couple of years, on the promoter side or the fan side, and why?

Why do accounting firms work 70-80-hour workweeks during tax season, only to lose most of their leads anyway?Kristen McGarr, Founder and CSMO of Adroit Insights, breaks down a practical sales strategy for accountants that stabilizes growth within 30 days. She shares how a four-person accounting firm nearly tripled revenue while reducing weekly workload from 70 to 80 hours down to 50 to 60. Why 70 to 80 percent of leads often fall off during tax season, and how that creates unpredictable revenue cycles that make hiring and forecasting difficultInstead of selling harder, the firm built a simple system that delivered consistent outreach, stronger referrals, and up to 300% growth.This is part three of a series focused on helping accounting firms build predictable revenue without losing control during tax season.What You'll Learn:Why 70–80% of accounting leads fall off during tax seasonHow the sales rollercoaster hurts recurring revenueWhat the “Rule of Doubles” means for follow-up timingWhy most firms use a CRM without having a real sales processHow a 30-day system can stabilize growth and forecastingWhy automation should support people, not replace personalizationHow pipeline visibility builds confidence and reduces overworkWhat changed inside a four-person firm that led to 300% growthLearn More from Kristen McGarrNeed help fixing a CRM that sits unused or building a process that works during tax season? Learn more about Kristen McGarr and Adroit Insights: https://adroitinsights.comFollow Kristen for CRM implementation guidance built for accounting firmsLinkedIn: https://www.linkedin.com/in/kristendivineymcgarrResources:Connect with IanDownload a Tackle Box!Supercharge your marketing and grow your business with video case stories today!Subscribe to the YouTube Channel Hosted on Acast. See acast.com/privacy for more information.

In this episode of The Friday Habit, host Mark Labriola II sits down with Jacob Hicks, a sales strategist and systems thinker passionate about helping entrepreneurs push past their comfort zones, master their time, and build businesses that last.Jacob shares his journey from a shy kid in small-town Iowa to a sales pro who's learned that the best approach to selling isn't closing hard — it's serving authentically. He breaks down the systems, follow-up strategies, and time management frameworks that help small business owners stop being "busy" and start being truly productive.

Send a textA shrinking market doesn't have to shrink your sales. We sit down with Canadian dealer Adam Bruno to unpack how he turned uncertainty into momentum using simple systems, steady follow-ups, and trust‑driven videos that make high‑ticket shed and cabin shells feel safe to buy—often without ever meeting the customer in person. Adam walks us through his journey from spreadsheets and crossed wires with his dad to a clean homegrown CRM and a daily rhythm that keeps quotes moving and phones ringing.We dig into the tactics that actually convert: short selfie intros, calm one‑take walk‑throughs on YouTube, and clear calls to action that push viewers to call or request a quote. Adam explains why he bypasses 3D configurators for many 40+ buyers and instead gathers details on a quick call, returning a custom quote that reflects regional realities like spray‑foam floors, dual‑pane windows, 2x6 walls, and upgraded overhead doors built for brutal winters. That local expertise becomes the edge, especially when buyers are choosing the person they trust over the logo on the brochure.You'll also hear how he trims automation to what helps—timely emails and text nudges—while keeping the human touch for late‑stage deals. Small details matter: logging travel notes in the CRM to ask “How was Mexico?” weeks later, answering calls at odd hours across time zones, and following up faster than competitors. We explore growth paths with higher‑margin add‑ons like hunting blinds, ramps, or stoves, plus the power of filming real‑world installs at lake lots and cabins to let prospects imagine themselves inside the build before they buy.If you want a practical blueprint to sell more with less chaos—especially when demand softens—this conversation gives you the moves to make now. For more information or to know more about the Shed Geek Podcast visit us at our website.Would you like to receive our weekly newsletter?  Sign up on our website.Follow us on Twitter, Instagram, Facebook, or YouTube at the handle @shedgeekpodcast.To be a guest on the Shed Geek Podcast visit our website and fill out the "Contact Us" form.To suggest show topics or ask questions you want answered email us at info@shedgeek.com.This episodes Sponsors:Studio Sponsor: Shed ProMaking Sales SimpleCALPlayMor PlaysetsIfab

In today's real estate market, negotiation is no longer optional — it's survival.Sellers are anchored to yesterday's prices. Buyers are looking for deals. Multiple agents are competing for the same listings. And commission pressure is rising across the industry.So how do you protect your deals, your value, and your confidence when the stakes are high?In Episode 375 of The MindShare Podcast, David Greenspan sits down with globally recognized negotiation expert Fotini Iconomopoulos, keynote speaker and author of Say Less, Get More.Fotini teaches entrepreneurs, sales professionals, and leadership teams around the world — including executives at Microsoft, Rolls-Royce, and Walmart — how to negotiate effectively in high-stakes conversations.In this conversation, Fotini breaks down the psychology, strategy, and communication skills that separate average negotiators from top performers — and how real estate professionals can apply these techniques immediately in their business.Because in this market, negotiation isn't about being aggressive.It's about preparation, emotional intelligence, and knowing how to hold your ground when it matters most.4:53 — The 5 Steps to NegotiationFotini explains the framework she teaches executives and leadership teams worldwide.12:09 — The #1 Negotiation Mistake Realtors MakeWhy agents lose money and credibility in negotiations.14:19 — Why Emotion Hijacks Logic Under PressureWhat happens psychologically during high-stakes negotiations.17:32 — Which Negotiation Step Matters Most in Today's MarketHow to gain leverage when buyers and sellers are dug in.18:41 — The Anchoring EffectWho should put the first number on the table and why it matters.23:31 — Are You Already Negotiating From Behind?What happens when agents wait for the other side to speak first.26:43 — Protecting Your CommissionPractical strategies for handling commission negotiations during listing presentations.34:22 — Setting Up an Offer to WinThe two powerful words that can change a negotiation before price becomes the issue.41:53 — Why Presenting Three Options WorksHow choice architecture improves negotiation outcomes.47:21 — Why Round Numbers Weaken Your Position50:48 — Why You Should Never Say “I Think” in Negotiations55:14 — Managing Stress in High-Stakes Conversations59:33 — Biggest Myth About Negotiation59:43 — One Phrase Every Agent Should Remove59:53 — One Habit That Instantly Improves Negotiation Results1:00:12 — What Separates Top Negotiators1:00:39 — What to Say to Anyone Who Says “I Can't”This episode is sponsored by:KiTS Keep-in-Touch SystemsA powerful marketing and lead generation CRM built specifically for real estate professionals.REM – Real Estate MagazineCanada's premier publication delivering real estate news, commentary, and industry insights.Learn MoreWebsite: https://mindshare101.comPodcast: The MindShare PodcastCoaching Community: MindShare Collective

In DisrupTV Episode 430, R "Ray" Wang and Vala Afshar explore the next evolution of business value: the Transformation Economy. Joe Pine, co-author of The Experience Economy, explains why companies must move beyond staging memorable experiences and start guiding customers toward meaningful outcomes—helping them become healthier, wiser, more successful, or more purposeful. Later in the episode, CRM leaders Paul Greenberg and Brent Leary connect these ideas to real-world customer experience strategies, highlighting why convenience, community, and human-centered design still matter in an AI-driven world. From AI-powered personalization to purpose-driven business models, this episode explores how organizations can design experiences that don't just engage customers—but transform them.

Feel overwhelmed with strategies to grow your business and don't know where to start? If you've been consuming podcasts, courses, and content but still not seeing the momentum you want, this episode is for you. In this quickie, I break down why information does NOT equal integration and why learning more is often the very thing keeping you overwhelmed, stuck, and avoiding the actions that actually grow your business. I share the real reason so many people struggle to implement what they know, what's happening in your brain when you're overloaded with information, and the 3 things that will help you finally move from learning mode into execution mode. Check out our Sponsors: Northwest Registered Agent - Don't wait, protect your privacy, build your brand and get your complete business identity in just 10 clicks and 10 minutes! Visit https://www.northwestregisteredagent.com/EarnFree Shopify - Try the ecommerce platform I trust for Glōci, Sign up for your $1/month trial period at http://Shopify.com/happy Brevo - the all-in-one marketing and CRM platform built to help you connect with customers, boost engagement, and grow your business smarter. Get started for free today, or use code HAPPY50 to save 50% on Starter and Standard Plans for the first three months of an annual subscription. Just head to http://www.brevo.com/happy Working Genius - If you're a CEO, an entrepreneur, or anyone who wants to level up, Working Genius helps you drop the shame around your weaknesses and focus on what you naturally do best. Take the Working Genius assessment and get 20% off with code EARN at http://workinggenius.com Indeed - Spend less time searching, and more time actually interviewing candidates who check all your boxes. Indeed is giving Earn Your Happy listeners a $75 SPONSORED JOB CREDIT to help get your job the premium status it deserves. Just go to http://Indeed.com/podcast right now and support our show by saying you heard about Indeed on Earn Your Happy. HIGHLIGHTS Why consuming more information might actually be keeping you stuck. How to finally implement what your business needs to grow. The real reason entrepreneurs stay in “learning mode” instead of taking action. What happens in your brain when you're overloaded with information. How decision fatigue secretly kills momentum in business. The 3 things you need to move from overwhelmed to executing. Why clarity is the fastest way to build confidence and momentum. How being in the right rooms can fast track your success. RESOURCES Join Built for Bigger Summit Here and get clear on your message, how to scale your business, and finally bring your vision to life.  Get on the waitlist for Mentor Collective Mastermind HERE! Try glōci for 40% off your first order with code HAPPY at checkout - head to getgloci.com FOLLOW Follow me: @loriharder Follow glōci: @getgloci

In this second installment of the "Let's Go to Boston" solo series, Nik recounts how a simple Boston–Atlanta–Orlando day turns into a CRM decathlon as he and his First Officer battle a snowstorm, runway changes, reroutes, and critical fuel calculations. Nik pulls back the curtain on how captains think about fuel margins, FAR 117 duty limits, and why "slow is pro" when the workload spikes. Whether you're a current or aspiring airline pilot, this episode will sharpen how you think about risk and communication, and enhance your ability to make boring, safe decisions on chaotic days. CONNECT WITH US Are you ready to take your preparation to the next level? Don't wait until it's too late. Use the promo code "R4P2026" and save 10% on all our services. Check us out at www.spitfireelite.com! If you want to recommend someone to guest on the show, email Nik at podcast@spitfireelite.com, and if you need a professional pilot resume, go to www.spitfireelite.com/podcast/ for FREE templates! SPONSOR Are you a pilot just coming out of the military and looking for the perfect second home for your family? Look no further! Reach out to Marty and his team by visiting www.tridenthomeloans.com to get the best VA loans available anywhere in the US. Be ready for takeoff anytime with 3D-stretch, stain-repellent, and wrinkle-free aviation uniforms by Flight Uniforms. Just go to www.flightuniform.com and type the code SPITFIREPOD20 to get a special 20% discount on your first order. #Aviation #AviationCareers #aviationcrew #AviationJobs #AviationLeadership #AviationEducation #AviationOpportunities #AviationPodcast #AirlinePilot #AirlineJobs #AirlineInterviewPrep #flying #flyingtips #PilotDevelopment #PilotFinance #pilotcareer #pilottips #pilotcareertips #PilotExperience #pilotcaptain #PilotTraining #PilotSuccess #pilotpodcast #PilotPreparation #Pilotrecruitment #flightschool #aviationschool #pilotcareer #pilotlife #pilot #cagemarshall #interview #interviewprep #interviewpreparation

What if the stress you feel at work isn't just about deadlines or difficult bosses, but about your attachment style? In this episode, I'm joined by Dr. Jack Hinman, founder and executive director of Engage Young Adult Transitions, to talk about how the patterns you develop in early childhood show up in your leadership, ambition, anxiety, and burnout. We break down secure, preoccupied, and avoidant attachment styles, how they influence the way you handle feedback and uncertainty, and why your “relationship operating system” doesn't stop at home. Tune in to understand your patterns and learn how to lead from connection instead of fear. Check out our sponsors: Northwest Registered Agent - Protect your privacy, build your brand and get your complete business identity in just 10 clicks and 10 minutes! Visit https://www.northwestregisteredagent.com/achieverfree Shopify - Sign up for a $1 per month trial, just go to http://shopify.com/anxiousachiever Talkiatry - Head to http://talkiaitry.com/achiever and complete the short assessment to get matched with an in network psychiatrist in just a few minutes. Working Genius - Take the working genius assessment today and get 20% off with code ACHIEVER at working http://genius.com Brevo - Meet brevo, the all in one marketing and CRM platform built to help you connect with customers, boost engagement and grow your business smarter. Go to brevo.com/achiever and use code ACHIEVER50 for 50% off.  In this Episode, You Will Learn 00:00 The heartbreaking monkey experiment that shaped attachment theory. 06:30 What's the difference among secure, preoccupied, avoidant, and disorganized styles? 10:00 What happens when a preoccupied employee has an avoidant boss. 11:15 How does avoidant attachment show up in leadership? 15:45 What “secure” actually looks like at work. 18:45 How to “own the dynamic” in difficult workplace relationships. 20:30 Self-awareness is the foundation of good leadership. 23:00 Why uncertainty and change activate attachment patterns. 25:15 Why connection is both the outcome and the intervention. 28:45 What happens when two anxious leaders feed each other's stress. 31:15 Why “anchors” are essential for healing attachment patterns. 34:45 Tools to regulate attachment triggers. Resources + Links Learn more about Dr. Jack Hinman and Engage Young Adult Transitions HERE! Learn more about Dialectical Behavior Therapy (DBT) skills and resources HERE! Get a copy of my book - The Anxious Achiever Watch the podcast on YouTube  Find more resources on our website morraam.com Follow Follow me: on LinkedIn @morraaronsmele + Instagram @morraam

I spent an afternoon at Ramsey Solutions in Tennessee with Jason Williams, Vice President of Sales for the EntreLeadership Division. What stood out wasn’t the size of the operation or the fancy building. It was walking into a room where sales reps genuinely wanted to talk to their leader. Most sales floors feel like number factories. Reps avoid their managers. One-on-ones get rescheduled. And everyone wonders why performance stays flat despite “investing in our people.” Sales leaders say coaching matters. They talk about developing talent. Then they spend their days staring at dashboards and asking why the team isn’t getting better. Real sales coaching looks nothing like what most organizations call coaching. And after watching Jason work, I’m reminded why so few leaders actually get this right. What Sales Coaching Actually Looks Like Jason told me about one of his reps who started missing quota. Here’s what usually happens: Manager pulls up the CRM, points at red pipeline metrics, asks what happened. The conversation goes nowhere. Rep gets defensive, makes excuses, promises to work harder. Nothing changes. Jason took a different approach. He asked about his rep’s life. Turned out he was stressed about buying his first house. That weight was bleeding into his work, affecting his confidence on calls, making him hesitant to push for commitments. So Jason got into the field with him. He listened to calls. He rode along on appointments. He watched where deals were actually stalling. Then they debriefed what he observed. “Here’s what happens when pricing comes up.” “Let’s tighten how you handle that objection.” Zero mention of quota or pipeline metrics. The rep turned it around because someone cared enough to understand what was broken and help him fix it. That’s what coaching looks like. Managers react to outcomes they can’t change. Coaches focus on behaviors that create future outcomes. Why Most Leaders Don’t Coach The biggest barrier isn’t that leaders don’t want to coach. Most genuinely do. The problem is they don’t know what they’re looking for because they never see their reps in action. Think about last week. How many discovery calls did you listen to? How many demos did you observe? How many customer meetings did you attend just to watch your rep work? If the answer is zero, you’re coaching from spreadsheets instead of reality. You’re looking at lag indicators (closed deals, pipeline value, activity counts) and trying to diagnose skill gaps without ever seeing the skills in action. Jason blocks time every week to observe his reps. He's not there to supervise them or take over calls. Just to watch. Then the coaching becomes specific. He can say, “when that prospect brought up budget concerns, you deflected instead of asking questions,” instead of just “you need to handle objections better.” You can’t coach what you don’t see.  The second barrier is culture. In typical organizations, admitting weakness feels dangerous. You’re supposed to be confident, crushing it, always having answers. So problems stay hidden until they show up in the numbers. By then, it’s too late to coach. You’re in damage control. Creating an Environment Where Problems Surface Early Jason builds what he calls a “safe space” for his team. When a rep is struggling, he starts the conversation with curiosity instead of judgment. He asks open questions about what they’re experiencing, where they’re getting stuck, what feels hard right now. When reps admit struggles, he treats it as useful information, not a character flaw. A rep says, “I’m nervous on C-suite calls,” and Jason’s response is “okay, let’s work on that,” not “you shouldn’t be nervous.” Then he follows through. If someone admits they’re stuck, he actually helps them. He role-plays the situation. He rides along on the next similar call. He provides tools and frameworks. The rep sees that honesty led to help, not punishment. Over time, reps learn that surfacing problems early gets them solved. Hiding problems just makes things worse. So they start talking about what’s actually happening instead of pretending everything is fine while their numbers slide. The first time someone admits a weakness and you respond with frustration, you train the entire team to stay quiet. Managers say they want transparency. Few consistently reward it. How to Actually Build a Coaching Culture If you want to coach instead of manage, you have to make developing people the primary job.  Jason is clear that his main responsibility is making his reps better. Everything else supports that goal. Pipeline reviews and forecasting matter, but they exist to serve sales coaching, not the other way around. Protecting coaching time is non-negotiable. One hour per rep per week, minimum. When conflicts come up, the internal meeting gets moved, not the coaching session. Getting better at coaching matters too. Most of us got promoted because we were individual contributors. Nobody taught us how to develop other people. So we replicate whatever leadership we experienced, which is usually mediocre. Your reps practice selling every day. You should practice coaching. Role-play difficult conversations with your peers. Practice giving feedback. Work on observation skills. Treat coaching like the professional skill it is. And you have to measure what matters. If you only track team revenue, you’ll optimize for short-term numbers at the expense of development. Start measuring coaching conversations. Track whether your reps are improving on specific skills. Monitor how long it takes new hires to ramp. When I walked through Ramsey Solutions that day, I could feel the difference. Reps weren’t avoiding their leader. Retention was better. Performance was compounding over time instead of bouncing around based on whoever happened to be hot that quarter. What Happens Next Look at your calendar from last week. How much time did you spend observing your reps versus reviewing their numbers? How many true coaching conversations did you have versus pipeline reviews? If that ratio doesn't reflect what you say your priorities are, you've found the gap. Your reps don't need another dashboard. They need a leader who sees the work, understands where it's breaking down, and knows how to help them improve. Sales coaching isn't reacting to results. It's shaping the behaviors that create them. The question is whether you're willing to make that your real job. — Ready to build a stronger sales team? Download our FREE Small Business Guide to Sales Training and get the framework for developing high-performing reps.

The Brandons are back!After a brief pause from releasing new episodes, Brandon Schoen and Brandon Condrey return to the Profit Cleaners Podcast to explain why they went dark—and what they've been building behind the scenes.Rather than stepping away from the business, the past few months have been spent working deeply on the operations of their real-world cleaning company, Sandia Green Clean, refining systems, upgrading infrastructure, and preparing the next phase of growth.In this episode, the Brandons share a candid look at what it takes to run and evolve a $5 million cleaning business nearly a decade in. From expanding their workspace and solving operational bottlenecks to rethinking their marketing strategy and replacing outdated software that was slowing their team down, they discuss the continuous improvements required to keep a growing company running efficiently.They also discuss the importance of regularly revisiting business systems, why technology should accelerate your operations rather than slow them down, and how their team is beginning to explore AI tools to improve efficiency while enhancing the customer experience.Finally, the Brandons preview what's ahead for the podcast, including their upcoming Future-Proof Cleaning Business series, where they will share practical insights and lessons from the strategies they are actively implementing inside their company.For cleaning business owners looking to strengthen operations, upgrade systems, and build a business designed for long-term growth, this episode offers a transparent look at what happens behind the scenes. Listen now!And for more strategies to grow your cleaning business, access the free training → profitcleaners.com/masterclass Highlights:(00:14) The Brandons return and explain why the podcast took a short break.(02:06) What's ahead for Profit Cleaners and the direction of the podcast moving forward.(03:39) Reflections on nearly a decade of building and operating a $5M cleaning company.(04:54) Expanding operations by acquiring additional workspace and upgrading infrastructure.(07:16) Reevaluating paid advertising strategies to improve long-term marketing ROI.(07:54) The renewed focus on organic marketing and local community partnerships.(08:01) Why the team is transitioning away from their long-time CRM platform.(10:20) The need for growing businesses to adapt systems as operations scale.(11:10) Exploring how AI can enhance productivity and support customer experience.(12:26) Introducing the upcoming Future-Proof Cleaning Business series.Links/Resources Mentioned:Profit Cleaners Website Watch the FREE Masterclass: https://profitcleaners.com/masterclass)Join the FREE Facebook community: https://www.facebook.com/groups/profitcleaners/

Is partner marketing the missing link in your growth strategy? This week, we sit down with Molly Shunney, Director of Partner Marketing & Operations at CNN, to explore how she navigated a career path from scrappy tech startups to some of the world's most iconic media brands. Molly breaks down the "startup instinct"—the ability to solve problems without a playbook—and how she uses that agility to drive digital subscriptions in a legacy corporate environment. We dive deep into the "Nucleus Effect" of partner marketing, the enduring power of owned media, and why your ability to build authentic internal relationships is a high-performance superpower. If you've ever felt "job-hop shame" or wondered how to pivot your skill set into a new niche, Molly's perspective on "collecting the dots before you connect them" is exactly what you need to hear.Key Takeaways:// How to maintain a "bias for action" and creative problem-solving skills when moving into a large-scale, structured organization.// Understanding the role of a partner marketer as the bridge between brands and internal cross-functional teams (Creative, CRM, Legal).// Why email and lifecycle marketing remain the "luxurious" testing grounds for revenue and retention compared to the surgical constraints of paid media.// The tactical value of becoming a "subject matter expert" on your partners to build deeper trust and more aligned co-marketing strategies.// Re-framing a non-linear career path not as "job hopping," but as an essential period of gathering diverse skills that make you a more versatile leader.// Why authenticity and genuine rapport are the only ways to get complex deals done and maintain internal support for new initiatives.Connect with Molly: Instagram____Join the MHH Collective! The MHH Collective is a community for marketers and business owners to connect, ask real questions, and grow their careers together. Join for access to live Q&As with industry experts, a private Slack community, and ongoing resources: https://www.marketinghappyhr.com/mhh-collectiveSay hi! DM us on Instagram and let us know what content you want to hear on the show - We can't wait to hear from you! Please also consider rating the show and leaving a review, as that helps us tremendously as we move forward in this Marketing Happy Hour journey and create more content for all of you. ⁠Join the MHH Collective: ⁠Join now⁠Get the latest marketing trends, open jobs and MHH updates, straight to your inbox: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Join our email list!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow MHH on Social: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ |⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TikTok⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Ever wonder why some people seem to create opportunities everywhere they go while others wait to be chosen? In this episode, I'm breaking down what actually separates the women who “make it” from the ones who almost do. I sit down with celebrity makeup artist and founder of Contour Fossa, Emma Willis, to talk about the mindset, work ethic, and decisions that built a thriving career in one of the most competitive industries in the world. We dive into how to create opportunities instead of chasing them, built lasting client relationships that kept doors opening, and why your energy and attitude might be your greatest competitive advantage. Get ready to shift how you think about success, resilience, and what's truly possible in your life and business. Check out our Sponsors: Northwest Registered Agent - Don't wait, protect your privacy, build your brand and get your complete business identity in just 10 clicks and 10 minutes! Visit https://www.northwestregisteredagent.com/EarnFree Shopify - Try the ecommerce platform I trust for Glōci, Sign up for your $1/month trial period at http://Shopify.com/happy Brevo - the all-in-one marketing and CRM platform built to help you connect with customers, boost engagement, and grow your business smarter. Get started for free today, or use code HAPPY50 to save 50% on Starter and Standard Plans for the first three months of an annual subscription. Just head to http://www.brevo.com/happy Working Genius - If you're a CEO, an entrepreneur, or anyone who wants to level up, Working Genius helps you drop the shame around your weaknesses and focus on what you naturally do best. Take the Working Genius assessment and get 20% off with code EARN at http://workinggenius.com Indeed - Spend less time searching, and more time actually interviewing candidates who check all your boxes. Indeed is giving Earn Your Happy listeners a $75 SPONSORED JOB CREDIT to help get your job the premium status it deserves. Just go to http://Indeed.com/podcast right now and support our show by saying you heard about Indeed on Earn Your Happy. HIGHLIGHTS 00:00 Why you must tune out doubt to follow your vision. 06:30 What helps you get opportunities others never ask for? 11:45 How consistent follow-up creates opportunities others miss. 14:30 The manifestation habit that keeps you focused without burnout or comparison. 20:15 The mindset shift that turns freelance work into a scalable business. 23:00 Why successful entrepreneurs stop trying to do everything alone. 27:00 How investing in support creates bigger opportunities and freedom. 34:15 What kind of work ethic makes clients want to hire you again and again? 41:45 What are the 3 traits that create long-term success in any industry? 48:15 Why following your intuition matters more than outside opinions. 52:30 The life-changing health scare that reshaped Emma's perspective overnight. 59:15 Why choosing gratitude helps you move forward faster. 01:02:00 What 8-year-old Emma would say seeing her life today. 01:09:45 How to connect with Emma or join her beauty team. RESOURCES Learn more about Contour Fossa Agency HERE! Register for the Built for Bigger Summit (FREE | March 10–12, 2026) HERE Apply for the Elite Entrepreneur Mastermind HERE! Get on the waitlist for Mentor Collective Mastermind HERE! Try glōci for 40% off your first order with code HAPPY at checkout - head to getgloci.com FOLLOW Follow me: @loriharder Follow glōci: @getgloci Follow Emma: @emmawillishmu Follow Contour Fossa: @contourfossa

Dylan and Max are joined by James Onieal (Raven Careers) for Episode 200, covering everything from conferences and networking to cadet programs, cargo hiring, and fractional life. They also dig into the latest conflict in the Middle East and what rising oil prices could mean for airline pilots—from hiring pressure and route economics to the broader ripple effects across the industry. The conversation gets into why pathway programs can be helpful, but also how debt-heavy options can limit your flexibility when the market turns. Add in pipeline patrol as real CRM-building time, a healthy dose of uncertainty, and the usual Episode 200 live-show chaos. Connect with James Onieal Show Notes 0:00 Intro 2:08 Hiring, Furloughs, and CFI 24:15 James Question Extravaganza 1:01:16 Listener Questions 1:10:26 Special Guests 1:17:02 Max Almost Crashed 1:24:31 Final Questions & Thoughts Our Sponsors Tim Pope, CFP® — Tim is both a CERTIFIED FINANCIAL PLANNER™ and a pilot. His practice specializes in aviation professionals and aviation 401k plans, helping clients pursue their financial goals by defining them, optimizing resources, and monitoring progress. Click here to learn more. Also check out The Pilot's Portfolio Podcast. Advanced Aircrew Academy — Enables flight operations to fulfill their training needs in the most efficient and affordable way—anywhere, at any time. They provide high-quality training for professional pilots, flight attendants, flight coordinators, maintenance, and line service teams, all delivered via a world-class online system. Click here to learn more. Raven Careers — Helping your career take flight. Raven Careers supports professional pilots with resume prep, interview strategy, and long-term career planning. Whether you're a CFI eyeing your first regional, a captain debating your upgrade path, or a legacy hopeful refining your application, their one-on-one coaching and insider knowledge give you a real advantage. Click here to learn more. The AirComp Calculator™ is business aviation's only online compensation analysis system. It can provide precise compensation ranges for 14 business aviation positions in six aircraft classes at over 50 locations throughout the United States in seconds. Click here to learn more. Vaerus Jet Sales — Vaerus means right, true, and real. Buy or sell an aircraft the right way, with a true partner to make your dream of flight real. Connect with Brooks at Vaerus Jet Sales or learn more about their DC-3 Referral Program. Harvey Watt — Offers the only true Loss of Medical License Insurance available to individuals and small groups. Because Harvey Watt manages most airlines' plans, they can assist you in identifying the right coverage to supplement your airline's plan. Many buy coverage to supplement the loss of retirement benefits while grounded. Click here to learn more. VSL ACE Guide — Your all-in-one pilot training resource. Includes the most up-to-date Airman Certification Standards (ACS) and Practical Test Standards (PTS) for Private, Instrument, Commercial, ATP, CFI, and CFII. 21.Five listeners get a discount on the guide—click here to learn more. ProPilotWorld.com — The premier information and networking resource for professional pilots. Click here to learn more.   Feedback & Contact Have feedback, suggestions, or a great aviation story to share? Email us at info@21fivepodcast.com. Check out our Instagram feed @21FivePodcast for more great content (and our collection of aviation license plates). The statements made in this show are our own opinions and do not reflect, nor were they under any direction of any of our employers.

Are you consuming everything but still not executing? You do not need more information; you need integration. In this episode, Chris and I break down why most entrepreneurs are not stuck because they lack strategy, but because they lack repetition, belief, environment, and accountability. We talk about why visionaries struggle with follow-through, how information overload quietly drains your momentum, and why your brain forgets what you do not apply right away. Get ready to stop consuming and start executing. Check out our Sponsors: Northwest Registered Agent - Don't wait, protect your privacy, build your brand and get your complete business identity in just 10 clicks and 10 minutes! Visit https://www.northwestregisteredagent.com/EarnFree Shopify - Try the ecommerce platform I trust for Glōci, Sign up for your $1/month trial period at http://Shopify.com/happy Brevo - the all-in-one marketing and CRM platform built to help you connect with customers, boost engagement, and grow your business smarter. Get started for free today, or use code HAPPY50 to save 50% on Starter and Standard Plans for the first three months of an annual subscription. Just head to http://www.brevo.com/happy Working Genius - If you're a CEO, an entrepreneur, or anyone who wants to level up, Working Genius helps you drop the shame around your weaknesses and focus on what you naturally do best. Take the Working Genius assessment and get 20% off with code EARN at http://workinggenius.com Indeed - Spend less time searching, and more time actually interviewing candidates who check all your boxes. Indeed is giving Earn Your Happy listeners a $75 SPONSORED JOB CREDIT to help get your job the premium status it deserves. Just go to http://Indeed.com/podcast right now and support our show by saying you heard about Indeed on Earn Your Happy. HIGHLIGHTS What's really stopping you from executing what you already know. Why visionaries struggle to follow through on their big ideas. How to stop forgetting everything you learn in courses and podcasts. What happens when you surround yourself with people who normalize success. The factor that determines whether your ideas ever turn into outcomes. RESOURCES Register for the Built for Bigger Summit (FREE | March 10–12, 2026) HERE Apply for the Elite Entrepreneur Mastermind HERE! Get on the waitlist for Mentor Collective Mastermind HERE! Try glōci for 40% off your first order with code HAPPY at checkout - head to getgloci.com FOLLOW Follow me: @loriharder Follow Chris: @chriswharder Follow glōci: @getgloci

What if the biggest obstacle to your performance isn't your workload or your leadership challenges, but your own mind? In this episode, I sit down with Shirzad Chamine, founder and CEO of Positive Intelligence, to talk about the habits many anxious achievers rely on to succeed (i.e. hypervigilance, perfectionism, control, and constant striving), but that can drain energy, clarity, and confidence over time. Shirzad breaks down how overused strengths turn into self-sabotage, and the 10-second practice that helps you shift from stress and reactivity into calm, focused leadership. Get ready to learn how to work with your mind instead of against it. Check out our sponsors: Northwest Registered Agent - Protect your privacy, build your brand and get your complete business identity in just 10 clicks and 10 minutes! Visit https://www.northwestregisteredagent.com/achieverfree Shopify - Sign up for a $1 per month trial, just go to http://shopify.com/anxiousachiever Talkiatry - Head to http://talkiaitry.com/achiever and complete the short assessment to get matched with an in network psychiatrist in just a few minutes. Working Genius - Take the working genius assessment today and get 20% off with code ACHIEVER at working http://genius.com Brevo - Meet brevo, the all in one marketing and CRM platform built to help you connect with customers, boost engagement and grow your business smarter. Go to brevo.com/achiever and use code ACHIEVER50 for 50% off.  In this Episode, You Will Learn 00:00 Why your mind can feel like your greatest ally and your biggest obstacle. 06:15 The 3 ways you judge yourself, others, and circumstances. 12:00 What's the difference between helpful emotions and self-sabotage? 14:15 Can anger and stress ever be productive? 18:00 The biological reason stress creates tunnel vision in high-stakes decisions. 20:00 What's the real cost of overusing your strengths as a leader? 26:15 The shift that turns a leader's vigilance from a strength into a liability. 31:15 The 5 Sage powers that improve wellbeing and results. 38:30 A 10-second PQ rep to calm anxiety fast. 41:00 Active grounding practices for restless or anxious minds. 48:00 How the Sage perspective turns any circumstance into a gift or opportunity. 56:45 Why hyper-achievement disconnects self-worth from success. 1:00:30 The shift from conditional to unconditional self-acceptance. Resources + Links Take the FREE Positive Intelligence assessment HERE Get your copy of Shirzad Chamine's book Positive Intelligence: Why Only 20% of Teams and Individuals Achieve Their True Potential and How You Can Achieve Yours HERE Learn more about Positive Intelligence programs HERE Get a copy of my book - The Anxious Achiever Watch the podcast on YouTube  Find more resources on our website morraam.com Follow Follow me: on LinkedIn @morraaronsmele + Instagram @morraam Follow Shirzad on LinkedIn @shirzadchamine

Are you ready to feel more energized, connected, and fully alive without sacrificing your ambition? In this episode, we sit down with our VIP Mastermind guests to talk about how health, intimacy, and emotional resilience directly impact success in business and life. Andrea Johnson shares why high-achieving women often harden themselves to succeed and how rebuilding trust and emotional safety transform relationships, leadership, and confidence. Then, Kristen Kliethermes breaks down hormones, metabolism, and peptide therapy, explaining why fatigue, anxiety, and low libido are signals your body needs deeper support, not something you have to accept as normal. Finally, fertility expert Courtney Saye shares what most IVF clinics overlook and how optimizing whole-body health improves fertility outcomes and restores hope for couples on their journey. Tune in to learn how strengthening your body, relationships, and nervous system unlock greater energy, connection, and longevity in both business and life. Check out our Sponsors: Northwest Registered Agent - Don't wait, protect your privacy, build your brand and get your complete business identity in just 10 clicks and 10 minutes! Visit HERE Shopify - Try the ecommerce platform I trust for Glōci, Sign up for your $1/month trial period HERE Brevo - the all-in-one marketing and CRM platform built to help you connect with customers, boost engagement, and grow your business smarter. Get started for free today, or use code HAPPY50 to save 50% on Starter and Standard Plans for the first three months of an annual subscription. Just head HERE Working Genius - If you're a CEO, an entrepreneur, or anyone who wants to level up, Working Genius helps you drop the shame around your weaknesses and focus on what you naturally do best. Take the Working Genius assessment and get 20% off with code EARN HERE Indeed - Spend less time searching, and more time actually interviewing candidates who check all your boxes. Indeed is giving Earn Your Happy listeners a $75 SPONSORED JOB CREDIT to help get your job the premium status it deserves. Just go HERE right now and support our show by saying you heard about Indeed on Earn Your Happy. HIGHLIGHTS 00:00 Meet Andrea Johnson a.k.a. the Hot Girl Therapist. 05:00 Why high-performing women become emotionally hardened over time. 08:00 How entrepreneurship can become an emotional avoidance strategy. 15:00 How broken trust slowly impacts intimacy and relationships. 19:15 Why does feminine strategy challenge traditional business advice? 25:30 The signs your nervous system is running your business and relationships. 27:30 Andrea's masterclass and nervous system regulation tools. 31:00 What is the biggest mistake people make when starting a health optimization journey? 33:00 Symptoms you should never accept as “normal aging.” 37:00 How hormone optimization restores energy, intimacy, and mental clarity. 44:00 The ideal way to help you become the most optimized version of yourself. 46:15 Why multivitamins often miss what your body actually needs. 49:15 Why every couple preparing for IVF should optimize health first. 52:45 The biggest fertility factors most clinics overlook. 56:15 When should couples consider IVF instead of continuing to try naturally? 01:00:00 Environmental toxins impacting your reproductive health. 01:03:00 What does low Anti-Müllerian Hormone (AMH) mean? 01:04:45 When to seek fertility support before or during IVF. RESOURCES Connect with Andrea on Instagram to apply for Femme Quarters Mastermind Connect with Kristen on Instagram to take the Hormone Health Quiz Learn more about Functional Fertility Clinic HERE! Apply for the Elite Entrepreneur Mastermind HERE! Get on the waitlist for Mentor Collective Mastermind HERE! Try glōci for 40% off your first order with code HAPPY at checkout - head to getgloci.com FOLLOW Lori: @loriharder glōci: @getgloci Andrea: @theandreajohnson Kristen: @kristinleighwellness Courtney: @courtneylsaye