Podcasts about deliver

god temptation error speaker deliver rebellions deliverer false teachings

Play Episode Listen Later Dec 2, 2021 36:11

Picture this: You're driving down the road and you see a familiar sign that gets your stomach grumbling, so you quickly pull into the drive-through, place an order and, within minutes, you're enjoying a tasty bite of what you were craving. That's not a hard scenario to imagine. Odds are, we've all gone through that exact sequence of events in our lives. And that's great for those businesses, and even for other stores where the foot traffic drives people in to shop. But that kind of customer isn't the only one you should be relying on. Smart operators know that there are huge portions of the population who don't often find themselves in those serendipitous moments when they can make that impulsive decision to buy something on the spot. Angelo Frigo is one of those smart operators, and as the head of customer experience at Burger King, he is trying to move beyond the drive-through and reach customers in new, exciting ways — particularly online and through Burger King's digital app. On this episode of Up Next in Commerce, Angelo and I go into some of the ways businesses can think about targeting and engaging with customers outside of in-person and spur-of-the-moment experiences. Plus, we also dug into Angelo's background, which is fascinating, and includes stops at McDonald's, Feeding America, and even the White House. Enjoy this episode!Main Takeaways:A Bigger Burden: In the government sector, customer experience is often boiled down to measuring the “burden” of something. And, thanks to an old school definition, “burden” is sometimes thought of literally as paperwork. So, reducing “burden” means reducing paperwork. As a result, the customer experience when dealing with government agencies hasn't been optimized in all the ways we're used to. Part of improving the customer experience at the government level begins with simply redefining what is included in the experience, and then removing friction at all points.Moving Beyond The Drive-Thru: Expanding reach beyond the drive-thru is one of the main areas of focus for chains like Burger King, which are attempting to market to people who traditionally only buy from quick-service restaurants when they see them close by and it becomes top of mind. To combat that, chains need to develop digital apps and ordering services with profiles, personalization, and creative marketing, design, and participation opportunities.Testing, Testing: It's important to think outside the box in all areas of the business. In the app space, you should look outside your industry for ideas and inspiration rather than copying what's most trendy or what's working with your immediate competition. Then create prototypes and test ideas whether that's with customers or with team members at all levels across your company.For an in-depth look at this episode, check out the full transcript below. Quotes have been edited for clarity and length.---Up Next in Commerce is brought to you by Salesforce Commerce Cloud. Respond quickly to changing customer needs with flexible Ecommerce connected to marketing, sales, and service. Deliver intelligent commerce experiences your customers can trust, across every channel. Together, we're ready for what's next in commerce. Learn more at salesforce.com/commerce---For a full transcript of this interview, click here.

Our Deliverer in Our Age

GGWO Church Baltimore

Play Episode Listen Later Dec 2, 2021

Rebellion happened among the angels. Are you vexed by today's spirits and temptations? God is ready and able to bring us through. (2 Peter 2) Speaker(s): Thomas Schaller Sermon 12208 7:00 PM on 12/1/2021

Episode 128 - How To Get Started Planning Your First Retreat

The Bloom & Grow Show with Amber Housley

Play Episode Listen Later Dec 1, 2021 20:15

After 20 years of hosting experiences and live events, I know what it takes to bring your brand to life. Over many years of trial and error, I've found that getting started can sometimes always feel like the hardest part. In this episode, I'm letting you in on a few guidelines that are key to follow when taking the plunge to starting your first retreat. I follow this framework for each and every retreat I have, and it truly is the backbone of creating an event that comes full circle. Highlights: Outline your vision Create your goals Set a budget Create your attendee onboarding strategy Develop your marketing plan Establish an event timeline Deliver an amazing experience Build your post-retreat marketing strategy Links & Resources Mentioned In This Episode: Listen to the Bloom & Grow Show Podcast Download the FREE Retreat Planning Roadmap Join the waitlist for Invite and Delight Like the Show? Subscribe on iTunes and leave a 5-star, positive review RIGHT HERE. Amber Housley is a creative business and sweet life cultivator who founded her first business in 2007. Today, she's a Marketing Strategist for top creatives and influencers, producing hundreds of thousands of dollars in revenue with her sales and launch strategies. Passionate about raising women to new heights, Amber shares her smart strategies with other women business owners through live and virtual trainings like the Flourish 5-day Marketing Plan Workshop, her Blooming Business Inner Circle, and Inspired Retreat— an annual business gathering of women entrepreneurs. Her Sweet Life Sisterhood tribe is made for women who want to run businesses efficiently, with joy, and without the expense of sacrificing family time.

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Reading Time with Jarvis - Deliver Massive Value, Scrap Your Elevator Pitch by Matthew Jarvis

The Perfect RIA

Play Episode Listen Later Dec 1, 2021 10:34

Breaking down why you shouldn't follow the classic (bad) advice about elevator pitches. https://bit.ly/3oYjzKq

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Can Public-Private Partnerships Deliver on our Infrastructure Needs?

Tell me How

Play Episode Listen Later Dec 1, 2021 31:28

In this episode, we discuss various types of public-private partnerships to support the delivery of public services, highlighting some important distinguishing features of these arrangements.

deliver infrastructure public private partnerships

November 30: Ezekiel 29–31; Psalm 120; 2 Thessalonians 2–3

ESV: Through the Bible in a Year

Play Episode Listen Later Nov 30, 2021 16:36

Old Testament: Ezekiel 29–31 Ezekiel 29–31 (Listen) Prophecy Against Egypt 29 In the tenth year, in the tenth month, on the twelfth day of the month, the word of the LORD came to me: 2 “Son of man, set your face against Pharaoh king of Egypt, and prophesy against him and against all Egypt; 3 speak, and say, Thus says the Lord GOD: “Behold, I am against you, Pharaoh king of Egypt, the great dragon that lies in the midst of his streams, that says, ‘My Nile is my own; I made it for myself.'4 I will put hooks in your jaws, and make the fish of your streams stick to your scales; and I will draw you up out of the midst of your streams, with all the fish of your streams that stick to your scales.5 And I will cast you out into the wilderness, you and all the fish of your streams; you shall fall on the open field, and not be brought together or gathered. To the beasts of the earth and to the birds of the heavens I give you as food. 6 Then all the inhabitants of Egypt shall know that I am the LORD. “Because you1 have been a staff of reed to the house of Israel, 7 when they grasped you with the hand, you broke and tore all their shoulders; and when they leaned on you, you broke and made all their loins to shake.2 8 Therefore thus says the Lord GOD: Behold, I will bring a sword upon you, and will cut off from you man and beast, 9 and the land of Egypt shall be a desolation and a waste. Then they will know that I am the LORD. “Because you3 said, ‘The Nile is mine, and I made it,' 10 therefore, behold, I am against you and against your streams, and I will make the land of Egypt an utter waste and desolation, from Migdol to Syene, as far as the border of Cush. 11 No foot of man shall pass through it, and no foot of beast shall pass through it; it shall be uninhabited forty years. 12 And I will make the land of Egypt a desolation in the midst of desolated countries, and her cities shall be a desolation forty years among cities that are laid waste. I will scatter the Egyptians among the nations, and disperse them through the countries. 13 “For thus says the Lord GOD: At the end of forty years I will gather the Egyptians from the peoples among whom they were scattered, 14 and I will restore the fortunes of Egypt and bring them back to the land of Pathros, the land of their origin, and there they shall be a lowly kingdom. 15 It shall be the most lowly of the kingdoms, and never again exalt itself above the nations. And I will make them so small that they will never again rule over the nations. 16 And it shall never again be the reliance of the house of Israel, recalling their iniquity, when they turn to them for aid. Then they will know that I am the Lord GOD.” 17 In the twenty-seventh year, in the first month, on the first day of the month, the word of the LORD came to me: 18 “Son of man, Nebuchadnezzar king of Babylon made his army labor hard against Tyre. Every head was made bald, and every shoulder was rubbed bare, yet neither he nor his army got anything from Tyre to pay for the labor that he had performed against her. 19 Therefore thus says the Lord GOD: Behold, I will give the land of Egypt to Nebuchadnezzar king of Babylon; and he shall carry off its wealth4 and despoil it and plunder it; and it shall be the wages for his army. 20 I have given him the land of Egypt as his payment for which he labored, because they worked for me, declares the Lord GOD. 21 “On that day I will cause a horn to spring up for the house of Israel, and I will open your lips among them. Then they will know that I am the LORD.” A Lament for Egypt 30 The word of the LORD came to me: 2 “Son of man, prophesy, and say, Thus says the Lord GOD: “Wail, ‘Alas for the day!'3 For the day is near, the day of the LORD is near; it will be a day of clouds, a time of doom for5 the nations.4 A sword shall come upon Egypt, and anguish shall be in Cush, when the slain fall in Egypt, and her wealth6 is carried away, and her foundations are torn down. 5 Cush, and Put, and Lud, and all Arabia, and Libya,7 and the people of the land that is in league,8 shall fall with them by the sword. 6 “Thus says the LORD: Those who support Egypt shall fall, and her proud might shall come down; from Migdol to Syene they shall fall within her by the sword, declares the Lord GOD.7 And they shall be desolated in the midst of desolated countries, and their cities shall be in the midst of cities that are laid waste.8 Then they will know that I am the LORD, when I have set fire to Egypt, and all her helpers are broken. 9 “On that day messengers shall go out from me in ships to terrify the unsuspecting people of Cush, and anguish shall come upon them on the day of Egypt's doom;9 for, behold, it comes! 10 “Thus says the Lord GOD: “I will put an end to the wealth of Egypt, by the hand of Nebuchadnezzar king of Babylon.11 He and his people with him, the most ruthless of nations, shall be brought in to destroy the land, and they shall draw their swords against Egypt and fill the land with the slain.12 And I will dry up the Nile and will sell the land into the hand of evildoers; I will bring desolation upon the land and everything in it, by the hand of foreigners; I am the LORD; I have spoken. 13 “Thus says the Lord GOD: “I will destroy the idols and put an end to the images in Memphis; there shall no longer be a prince from the land of Egypt; so I will put fear in the land of Egypt.14 I will make Pathros a desolation and will set fire to Zoan and will execute judgments on Thebes.15 And I will pour out my wrath on Pelusium, the stronghold of Egypt, and cut off the multitude10 of Thebes.16 And I will set fire to Egypt; Pelusium shall be in great agony; Thebes shall be breached, and Memphis shall face enemies11 by day.17 The young men of On and of Pi-beseth shall fall by the sword, and the women12 shall go into captivity.18 At Tehaphnehes the day shall be dark, when I break there the yoke bars of Egypt, and her proud might shall come to an end in her; she shall be covered by a cloud, and her daughters shall go into captivity.19 Thus I will execute judgments on Egypt. Then they will know that I am the LORD.” Egypt Shall Fall to Babylon 20 In the eleventh year, in the first month, on the seventh day of the month, the word of the LORD came to me: 21 “Son of man, I have broken the arm of Pharaoh king of Egypt, and behold, it has not been bound up, to heal it by binding it with a bandage, so that it may become strong to wield the sword. 22 Therefore thus says the Lord GOD: Behold, I am against Pharaoh king of Egypt and will break his arms, both the strong arm and the one that was broken, and I will make the sword fall from his hand. 23 I will scatter the Egyptians among the nations and disperse them through the countries. 24 And I will strengthen the arms of the king of Babylon and put my sword in his hand, but I will break the arms of Pharaoh, and he will groan before him like a man mortally wounded. 25 I will strengthen the arms of the king of Babylon, but the arms of Pharaoh shall fall. Then they shall know that I am the LORD, when I put my sword into the hand of the king of Babylon and he stretches it out against the land of Egypt. 26 And I will scatter the Egyptians among the nations and disperse them throughout the countries. Then they will know that I am the LORD.” Pharaoh to Be Slain 31 In the eleventh year, in the third month, on the first day of the month, the word of the LORD came to me: 2 “Son of man, say to Pharaoh king of Egypt and to his multitude: “Whom are you like in your greatness?3 Behold, Assyria was a cedar in Lebanon, with beautiful branches and forest shade, and of towering height, its top among the clouds.134 The waters nourished it; the deep made it grow tall, making its rivers flow around the place of its planting, sending forth its streams to all the trees of the field.5 So it towered high above all the trees of the field; its boughs grew large and its branches long from abundant water in its shoots.6 All the birds of the heavens made their nests in its boughs; under its branches all the beasts of the field gave birth to their young, and under its shadow lived all great nations.7 It was beautiful in its greatness, in the length of its branches; for its roots went down to abundant waters.8 The cedars in the garden of God could not rival it, nor the fir trees equal its boughs; neither were the plane trees like its branches; no tree in the garden of God was its equal in beauty.9 I made it beautiful in the mass of its branches, and all the trees of Eden envied it, that were in the garden of God. 10 “Therefore thus says the Lord GOD: Because it14 towered high and set its top among the clouds,15 and its heart was proud of its height, 11 I will give it into the hand of a mighty one of the nations. He shall surely deal with it as its wickedness deserves. I have cast it out. 12 Foreigners, the most ruthless of nations, have cut it down and left it. On the mountains and in all the valleys its branches have fallen, and its boughs have been broken in all the ravines of the land, and all the peoples of the earth have gone away from its shadow and left it. 13 On its fallen trunk dwell all the birds of the heavens, and on its branches are all the beasts of the field. 14 All this is in order that no trees by the waters may grow to towering height or set their tops among the clouds,16 and that no trees that drink water may reach up to them in height. For they are all given over to death, to the world below, among the children of man,17 with those who go down to the pit. 15 “Thus says the Lord GOD: On the day the cedar18 went down to Sheol I caused mourning; I closed the deep over it, and restrained its rivers, and many waters were stopped. I clothed Lebanon in gloom for it, and all the trees of the field fainted because of it. 16 I made the nations quake at the sound of its fall, when I cast it down to Sheol with those who go down to the pit. And all the trees of Eden, the choice and best of Lebanon, all that drink water, were comforted in the world below. 17 They also went down to Sheol with it, to those who are slain by the sword; yes, those who were its arm, who lived under its shadow among the nations. 18 “Whom are you thus like in glory and in greatness among the trees of Eden? You shall be brought down with the trees of Eden to the world below. You shall lie among the uncircumcised, with those who are slain by the sword. “This is Pharaoh and all his multitude, declares the Lord GOD.” Footnotes [1] 29:6 Hebrew they [2] 29:7 Syriac (compare Psalm 69:23); Hebrew to stand [3] 29:9 Hebrew he [4] 29:19 Or multitude [5] 30:3 Hebrew lacks doom for [6] 30:4 Or multitude; also verse 10 [7] 30:5 With Septuagint; Hebrew Cub [8] 30:5 Hebrew and the sons of the land of the covenant [9] 30:9 Hebrew the day of Egypt [10] 30:15 Or wealth [11] 30:16 Or distress [12] 30:17 Or the cities; Hebrew they [13] 31:3 Or its top went through the thick boughs [14] 31:10 Syriac, Vulgate; Hebrew you [15] 31:10 Or its top through the thick boughs [16] 31:14 Or their tops through the thick boughs [17] 31:14 Or of Adam [18] 31:15 Hebrew it (ESV) Psalm: Psalm 120 Psalm 120 (Listen) Deliver Me, O Lord A Song of Ascents. 120 In my distress I called to the LORD, and he answered me.2 Deliver me, O LORD, from lying lips, from a deceitful tongue. 3 What shall be given to you, and what more shall be done to you, you deceitful tongue?4 A warrior's sharp arrows, with glowing coals of the broom tree! 5 Woe to me, that I sojourn in Meshech, that I dwell among the tents of Kedar!6 Too long have I had my dwelling among those who hate peace.7 I am for peace, but when I speak, they are for war! (ESV) New Testament: 2 Thessalonians 2–3 2 Thessalonians 2–3 (Listen) The Man of Lawlessness 2 Now concerning the coming of our Lord Jesus Christ and our being gathered together to him, we ask you, brothers,1 2 not to be quickly shaken in mind or alarmed, either by a spirit or a spoken word, or a letter seeming to be from us, to the effect that the day of the Lord has come. 3 Let no one deceive you in any way. For that day will not come, unless the rebellion comes first, and the man of lawlessness2 is revealed, the son of destruction,3 4 who opposes and exalts himself against every so-called god or object of worship, so that he takes his seat in the temple of God, proclaiming himself to be God. 5 Do you not remember that when I was still with you I told you these things? 6 And you know what is restraining him now so that he may be revealed in his time. 7 For the mystery of lawlessness is already at work. Only he who now restrains it will do so until he is out of the way. 8 And then the lawless one will be revealed, whom the Lord Jesus will kill with the breath of his mouth and bring to nothing by the appearance of his coming. 9 The coming of the lawless one is by the activity of Satan with all power and false signs and wonders, 10 and with all wicked deception for those who are perishing, because they refused to love the truth and so be saved. 11 Therefore God sends them a strong delusion, so that they may believe what is false, 12 in order that all may be condemned who did not believe the truth but had pleasure in unrighteousness. Stand Firm 13 But we ought always to give thanks to God for you, brothers beloved by the Lord, because God chose you as the firstfruits4 to be saved, through sanctification by the Spirit and belief in the truth. 14 To this he called you through our gospel, so that you may obtain the glory of our Lord Jesus Christ. 15 So then, brothers, stand firm and hold to the traditions that you were taught by us, either by our spoken word or by our letter. 16 Now may our Lord Jesus Christ himself, and God our Father, who loved us and gave us eternal comfort and good hope through grace, 17 comfort your hearts and establish them in every good work and word. Pray for Us 3 Finally, brothers,5 pray for us, that the word of the Lord may speed ahead and be honored,6 as happened among you, 2 and that we may be delivered from wicked and evil men. For not all have faith. 3 But the Lord is faithful. He will establish you and guard you against the evil one.7 4 And we have confidence in the Lord about you, that you are doing and will do the things that we command. 5 May the Lord direct your hearts to the love of God and to the steadfastness of Christ. Warning Against Idleness 6 Now we command you, brothers, in the name of our Lord Jesus Christ, that you keep away from any brother who is walking in idleness and not in accord with the tradition that you received from us. 7 For you yourselves know how you ought to imitate us, because we were not idle when we were with you, 8 nor did we eat anyone's bread without paying for it, but with toil and labor we worked night and day, that we might not be a burden to any of you. 9 It was not because we do not have that right, but to give you in ourselves an example to imitate. 10 For even when we were with you, we would give you this command: If anyone is not willing to work, let him not eat. 11 For we hear that some among you walk in idleness, not busy at work, but busybodies. 12 Now such persons we command and encourage in the Lord Jesus Christ to do their work quietly and to earn their own living.8 13 As for you, brothers, do not grow weary in doing good. 14 If anyone does not obey what we say in this letter, take note of that person, and have nothing to do with him, that he may be ashamed. 15 Do not regard him as an enemy, but warn him as a brother. Benediction 16 Now may the Lord of peace himself give you peace at all times in every way. The Lord be with you all. 17 I, Paul, write this greeting with my own hand. This is the sign of genuineness in eve

November 30: Psalm 120; Job 3; Isaiah 24; John 20

ESV: Digging Deep into the Bible

Play Episode Listen Later Nov 30, 2021 10:40

Psalms and Wisdom: Psalm 120 Psalm 120 (Listen) Deliver Me, O Lord A Song of Ascents. 120 In my distress I called to the LORD, and he answered me.2 Deliver me, O LORD, from lying lips, from a deceitful tongue. 3 What shall be given to you, and what more shall be done to you, you deceitful tongue?4 A warrior's sharp arrows, with glowing coals of the broom tree! 5 Woe to me, that I sojourn in Meshech, that I dwell among the tents of Kedar!6 Too long have I had my dwelling among those who hate peace.7 I am for peace, but when I speak, they are for war! (ESV) Pentateuch and History: Job 3 Job 3 (Listen) Job Laments His Birth 3 After this Job opened his mouth and cursed the day of his birth. 2 And Job said: 3 “Let the day perish on which I was born, and the night that said, ‘A man is conceived.'4 Let that day be darkness! May God above not seek it, nor light shine upon it.5 Let gloom and deep darkness claim it. Let clouds dwell upon it; let the blackness of the day terrify it.6 That night—let thick darkness seize it! Let it not rejoice among the days of the year; let it not come into the number of the months.7 Behold, let that night be barren; let no joyful cry enter it.8 Let those curse it who curse the day, who are ready to rouse up Leviathan.9 Let the stars of its dawn be dark; let it hope for light, but have none, nor see the eyelids of the morning,10 because it did not shut the doors of my mother's womb, nor hide trouble from my eyes. 11 “Why did I not die at birth, come out from the womb and expire?12 Why did the knees receive me? Or why the breasts, that I should nurse?13 For then I would have lain down and been quiet; I would have slept; then I would have been at rest,14 with kings and counselors of the earth who rebuilt ruins for themselves,15 or with princes who had gold, who filled their houses with silver.16 Or why was I not as a hidden stillborn child, as infants who never see the light?17 There the wicked cease from troubling, and there the weary are at rest.18 There the prisoners are at ease together; they hear not the voice of the taskmaster.19 The small and the great are there, and the slave is free from his master. 20 “Why is light given to him who is in misery, and life to the bitter in soul,21 who long for death, but it comes not, and dig for it more than for hidden treasures,22 who rejoice exceedingly and are glad when they find the grave?23 Why is light given to a man whose way is hidden, whom God has hedged in?24 For my sighing comes instead of1 my bread, and my groanings are poured out like water.25 For the thing that I fear comes upon me, and what I dread befalls me.26 I am not at ease, nor am I quiet; I have no rest, but trouble comes.” Footnotes [1] 3:24 Or like; Hebrew before (ESV) Chronicles and Prophets: Isaiah 24 Isaiah 24 (Listen) Judgment on the Whole Earth 24 Behold, the LORD will empty the earth1 and make it desolate, and he will twist its surface and scatter its inhabitants.2 And it shall be, as with the people, so with the priest; as with the slave, so with his master; as with the maid, so with her mistress; as with the buyer, so with the seller; as with the lender, so with the borrower; as with the creditor, so with the debtor.3 The earth shall be utterly empty and utterly plundered; for the LORD has spoken this word. 4 The earth mourns and withers; the world languishes and withers; the highest people of the earth languish.5 The earth lies defiled under its inhabitants; for they have transgressed the laws, violated the statutes, broken the everlasting covenant.6 Therefore a curse devours the earth, and its inhabitants suffer for their guilt; therefore the inhabitants of the earth are scorched, and few men are left.7 The wine mourns, the vine languishes, all the merry-hearted sigh.8 The mirth of the tambourines is stilled, the noise of the jubilant has ceased, the mirth of the lyre is stilled.9 No more do they drink wine with singing; strong drink is bitter to those who drink it.10 The wasted city is broken down; every house is shut up so that none can enter.11 There is an outcry in the streets for lack of wine; all joy has grown dark; the gladness of the earth is banished.12 Desolation is left in the city; the gates are battered into ruins.13 For thus it shall be in the midst of the earth among the nations, as when an olive tree is beaten, as at the gleaning when the grape harvest is done. 14 They lift up their voices, they sing for joy; over the majesty of the LORD they shout from the west.215 Therefore in the east3 give glory to the LORD; in the coastlands of the sea, give glory to the name of the LORD, the God of Israel.16 From the ends of the earth we hear songs of praise, of glory to the Righteous One. But I say, “I waste away, I waste away. Woe is me! For the traitors have betrayed, with betrayal the traitors have betrayed.” 17 Terror and the pit and the snare4 are upon you, O inhabitant of the earth!18 He who flees at the sound of the terror shall fall into the pit, and he who climbs out of the pit shall be caught in the snare. For the windows of heaven are opened, and the foundations of the earth tremble.19 The earth is utterly broken, the earth is split apart, the earth is violently shaken.20 The earth staggers like a drunken man; it sways like a hut; its transgression lies heavy upon it, and it falls, and will not rise again. 21 On that day the LORD will punish the host of heaven, in heaven, and the kings of the earth, on the earth.22 They will be gathered together as prisoners in a pit; they will be shut up in a prison, and after many days they will be punished.23 Then the moon will be confounded and the sun ashamed, for the LORD of hosts reigns on Mount Zion and in Jerusalem, and his glory will be before his elders. Footnotes [1] 24:1 Or land; also throughout this chapter [2] 24:14 Hebrew from the sea [3] 24:15 Hebrew in the realm of light, or with the fires [4] 24:17 The Hebrew words for terror, pit, and snare sound alike (ESV) Gospels and Epistles: John 20 John 20 (Listen) The Resurrection 20 Now on the first day of the week Mary Magdalene came to the tomb early, while it was still dark, and saw that the stone had been taken away from the tomb. 2 So she ran and went to Simon Peter and the other disciple, the one whom Jesus loved, and said to them, “They have taken the Lord out of the tomb, and we do not know where they have laid him.” 3 So Peter went out with the other disciple, and they were going toward the tomb. 4 Both of them were running together, but the other disciple outran Peter and reached the tomb first. 5 And stooping to look in, he saw the linen cloths lying there, but he did not go in. 6 Then Simon Peter came, following him, and went into the tomb. He saw the linen cloths lying there, 7 and the face cloth, which had been on Jesus'1 head, not lying with the linen cloths but folded up in a place by itself. 8 Then the other disciple, who had reached the tomb first, also went in, and he saw and believed; 9 for as yet they did not understand the Scripture, that he must rise from the dead. 10 Then the disciples went back to their homes. Jesus Appears to Mary Magdalene 11 But Mary stood weeping outside the tomb, and as she wept she stooped to look into the tomb. 12 And she saw two angels in white, sitting where the body of Jesus had lain, one at the head and one at the feet. 13 They said to her, “Woman, why are you weeping?” She said to them, “They have taken away my Lord, and I do not know where they have laid him.” 14 Having said this, she turned around and saw Jesus standing, but she did not know that it was Jesus. 15 Jesus said to her, “Woman, why are you weeping? Whom are you seeking?” Supposing him to be the gardener, she said to him, “Sir, if you have carried him away, tell me where you have laid him, and I will take him away.” 16 Jesus said to her, “Mary.” She turned and said to him in Aramaic,2 “Rabboni!” (which means Teacher). 17 Jesus said to her, “Do not cling to me, for I have not yet ascended to the Father; but go to my brothers and say to them, ‘I am ascending to my Father and your Father, to my God and your God.'” 18 Mary Magdalene went and announced to the disciples, “I have seen the Lord”—and that he had said these things to her. Jesus Appears to the Disciples 19 On the evening of that day, the first day of the week, the doors being locked where the disciples were for fear of the Jews,3 Jesus came and stood among them and said to them, “Peace be with you.” 20 When he had said this, he showed them his hands and his side. Then the disciples were glad when they saw the Lord. 21 Jesus said to them again, “Peace be with you. As the Father has sent me, even so I am sending you.” 22 And when he had said this, he breathed on them and said to them, “Receive the Holy Spirit. 23 If you forgive the sins of any, they are forgiven them; if you withhold forgiveness from any, it is withheld.” Jesus and Thomas 24 Now Thomas, one of the twelve, called the Twin,4 was not with them when Jesus came. 25 So the other disciples told him, “We have seen the Lord.” But he said to them, “Unless I see in his hands the mark of the nails, and place my finger into the mark of the nails, and place my hand into his side, I will never believe.” 26 Eight days later, his disciples were inside again, and Thomas was with them. Although the doors were locked, Jesus came and stood among them and said, “Peace be with you.” 27 Then he said to Thomas, “Put your finger here, and see my hands; and put out your hand, and place it in my side. Do not disbelieve, but believe.” 28 Thomas answered him, “My Lord and my God!” 29 Jesus said to him, “Have you believed because you have seen me? Blessed are those who have not seen and yet have believed.” The Purpose of This Book 30 Now Jesus did many other signs in the presence of the disciples, which are not written in this book; 31 but these are written so that you may believe that Jesus is the Christ, the Son of God, and that by believing you may have life in his name. Footnotes [1] 20:7 Greek his [2] 20:16 Or Hebrew [3] 20:19 Greek Ioudaioi probably refers here to Jewish religious leaders, and others under their influence, in that time [4] 20:24 Greek Didymus (ESV)

November 30: Ezekiel 29–31; John 1:1–18; Psalm 120; Proverbs 28:23–24

ESV: Every Day in the Word

Play Episode Listen Later Nov 30, 2021 14:09

Old Testament: Ezekiel 29–31 Ezekiel 29–31 (Listen) Prophecy Against Egypt 29 In the tenth year, in the tenth month, on the twelfth day of the month, the word of the LORD came to me: 2 “Son of man, set your face against Pharaoh king of Egypt, and prophesy against him and against all Egypt; 3 speak, and say, Thus says the Lord GOD: “Behold, I am against you, Pharaoh king of Egypt, the great dragon that lies in the midst of his streams, that says, ‘My Nile is my own; I made it for myself.'4 I will put hooks in your jaws, and make the fish of your streams stick to your scales; and I will draw you up out of the midst of your streams, with all the fish of your streams that stick to your scales.5 And I will cast you out into the wilderness, you and all the fish of your streams; you shall fall on the open field, and not be brought together or gathered. To the beasts of the earth and to the birds of the heavens I give you as food. 6 Then all the inhabitants of Egypt shall know that I am the LORD. “Because you1 have been a staff of reed to the house of Israel, 7 when they grasped you with the hand, you broke and tore all their shoulders; and when they leaned on you, you broke and made all their loins to shake.2 8 Therefore thus says the Lord GOD: Behold, I will bring a sword upon you, and will cut off from you man and beast, 9 and the land of Egypt shall be a desolation and a waste. Then they will know that I am the LORD. “Because you3 said, ‘The Nile is mine, and I made it,' 10 therefore, behold, I am against you and against your streams, and I will make the land of Egypt an utter waste and desolation, from Migdol to Syene, as far as the border of Cush. 11 No foot of man shall pass through it, and no foot of beast shall pass through it; it shall be uninhabited forty years. 12 And I will make the land of Egypt a desolation in the midst of desolated countries, and her cities shall be a desolation forty years among cities that are laid waste. I will scatter the Egyptians among the nations, and disperse them through the countries. 13 “For thus says the Lord GOD: At the end of forty years I will gather the Egyptians from the peoples among whom they were scattered, 14 and I will restore the fortunes of Egypt and bring them back to the land of Pathros, the land of their origin, and there they shall be a lowly kingdom. 15 It shall be the most lowly of the kingdoms, and never again exalt itself above the nations. And I will make them so small that they will never again rule over the nations. 16 And it shall never again be the reliance of the house of Israel, recalling their iniquity, when they turn to them for aid. Then they will know that I am the Lord GOD.” 17 In the twenty-seventh year, in the first month, on the first day of the month, the word of the LORD came to me: 18 “Son of man, Nebuchadnezzar king of Babylon made his army labor hard against Tyre. Every head was made bald, and every shoulder was rubbed bare, yet neither he nor his army got anything from Tyre to pay for the labor that he had performed against her. 19 Therefore thus says the Lord GOD: Behold, I will give the land of Egypt to Nebuchadnezzar king of Babylon; and he shall carry off its wealth4 and despoil it and plunder it; and it shall be the wages for his army. 20 I have given him the land of Egypt as his payment for which he labored, because they worked for me, declares the Lord GOD. 21 “On that day I will cause a horn to spring up for the house of Israel, and I will open your lips among them. Then they will know that I am the LORD.” A Lament for Egypt 30 The word of the LORD came to me: 2 “Son of man, prophesy, and say, Thus says the Lord GOD: “Wail, ‘Alas for the day!'3 For the day is near, the day of the LORD is near; it will be a day of clouds, a time of doom for5 the nations.4 A sword shall come upon Egypt, and anguish shall be in Cush, when the slain fall in Egypt, and her wealth6 is carried away, and her foundations are torn down. 5 Cush, and Put, and Lud, and all Arabia, and Libya,7 and the people of the land that is in league,8 shall fall with them by the sword. 6 “Thus says the LORD: Those who support Egypt shall fall, and her proud might shall come down; from Migdol to Syene they shall fall within her by the sword, declares the Lord GOD.7 And they shall be desolated in the midst of desolated countries, and their cities shall be in the midst of cities that are laid waste.8 Then they will know that I am the LORD, when I have set fire to Egypt, and all her helpers are broken. 9 “On that day messengers shall go out from me in ships to terrify the unsuspecting people of Cush, and anguish shall come upon them on the day of Egypt's doom;9 for, behold, it comes! 10 “Thus says the Lord GOD: “I will put an end to the wealth of Egypt, by the hand of Nebuchadnezzar king of Babylon.11 He and his people with him, the most ruthless of nations, shall be brought in to destroy the land, and they shall draw their swords against Egypt and fill the land with the slain.12 And I will dry up the Nile and will sell the land into the hand of evildoers; I will bring desolation upon the land and everything in it, by the hand of foreigners; I am the LORD; I have spoken. 13 “Thus says the Lord GOD: “I will destroy the idols and put an end to the images in Memphis; there shall no longer be a prince from the land of Egypt; so I will put fear in the land of Egypt.14 I will make Pathros a desolation and will set fire to Zoan and will execute judgments on Thebes.15 And I will pour out my wrath on Pelusium, the stronghold of Egypt, and cut off the multitude10 of Thebes.16 And I will set fire to Egypt; Pelusium shall be in great agony; Thebes shall be breached, and Memphis shall face enemies11 by day.17 The young men of On and of Pi-beseth shall fall by the sword, and the women12 shall go into captivity.18 At Tehaphnehes the day shall be dark, when I break there the yoke bars of Egypt, and her proud might shall come to an end in her; she shall be covered by a cloud, and her daughters shall go into captivity.19 Thus I will execute judgments on Egypt. Then they will know that I am the LORD.” Egypt Shall Fall to Babylon 20 In the eleventh year, in the first month, on the seventh day of the month, the word of the LORD came to me: 21 “Son of man, I have broken the arm of Pharaoh king of Egypt, and behold, it has not been bound up, to heal it by binding it with a bandage, so that it may become strong to wield the sword. 22 Therefore thus says the Lord GOD: Behold, I am against Pharaoh king of Egypt and will break his arms, both the strong arm and the one that was broken, and I will make the sword fall from his hand. 23 I will scatter the Egyptians among the nations and disperse them through the countries. 24 And I will strengthen the arms of the king of Babylon and put my sword in his hand, but I will break the arms of Pharaoh, and he will groan before him like a man mortally wounded. 25 I will strengthen the arms of the king of Babylon, but the arms of Pharaoh shall fall. Then they shall know that I am the LORD, when I put my sword into the hand of the king of Babylon and he stretches it out against the land of Egypt. 26 And I will scatter the Egyptians among the nations and disperse them throughout the countries. Then they will know that I am the LORD.” Pharaoh to Be Slain 31 In the eleventh year, in the third month, on the first day of the month, the word of the LORD came to me: 2 “Son of man, say to Pharaoh king of Egypt and to his multitude: “Whom are you like in your greatness?3 Behold, Assyria was a cedar in Lebanon, with beautiful branches and forest shade, and of towering height, its top among the clouds.134 The waters nourished it; the deep made it grow tall, making its rivers flow around the place of its planting, sending forth its streams to all the trees of the field.5 So it towered high above all the trees of the field; its boughs grew large and its branches long from abundant water in its shoots.6 All the birds of the heavens made their nests in its boughs; under its branches all the beasts of the field gave birth to their young, and under its shadow lived all great nations.7 It was beautiful in its greatness, in the length of its branches; for its roots went down to abundant waters.8 The cedars in the garden of God could not rival it, nor the fir trees equal its boughs; neither were the plane trees like its branches; no tree in the garden of God was its equal in beauty.9 I made it beautiful in the mass of its branches, and all the trees of Eden envied it, that were in the garden of God. 10 “Therefore thus says the Lord GOD: Because it14 towered high and set its top among the clouds,15 and its heart was proud of its height, 11 I will give it into the hand of a mighty one of the nations. He shall surely deal with it as its wickedness deserves. I have cast it out. 12 Foreigners, the most ruthless of nations, have cut it down and left it. On the mountains and in all the valleys its branches have fallen, and its boughs have been broken in all the ravines of the land, and all the peoples of the earth have gone away from its shadow and left it. 13 On its fallen trunk dwell all the birds of the heavens, and on its branches are all the beasts of the field. 14 All this is in order that no trees by the waters may grow to towering height or set their tops among the clouds,16 and that no trees that drink water may reach up to them in height. For they are all given over to death, to the world below, among the children of man,17 with those who go down to the pit. 15 “Thus says the Lord GOD: On the day the cedar18 went down to Sheol I caused mourning; I closed the deep over it, and restrained its rivers, and many waters were stopped. I clothed Lebanon in gloom for it, and all the trees of the field fainted because of it. 16 I made the nations quake at the sound of its fall, when I cast it down to Sheol with those who go down to the pit. And all the trees of Eden, the choice and best of Lebanon, all that drink water, were comforted in the world below. 17 They also went down to Sheol with it, to those who are slain by the sword; yes, those who were its arm, who lived under its shadow among the nations. 18 “Whom are you thus like in glory and in greatness among the trees of Eden? You shall be brought down with the trees of Eden to the world below. You shall lie among the uncircumcised, with those who are slain by the sword. “This is Pharaoh and all his multitude, declares the Lord GOD.” Footnotes [1] 29:6 Hebrew they [2] 29:7 Syriac (compare Psalm 69:23); Hebrew to stand [3] 29:9 Hebrew he [4] 29:19 Or multitude [5] 30:3 Hebrew lacks doom for [6] 30:4 Or multitude; also verse 10 [7] 30:5 With Septuagint; Hebrew Cub [8] 30:5 Hebrew and the sons of the land of the covenant [9] 30:9 Hebrew the day of Egypt [10] 30:15 Or wealth [11] 30:16 Or distress [12] 30:17 Or the cities; Hebrew they [13] 31:3 Or its top went through the thick boughs [14] 31:10 Syriac, Vulgate; Hebrew you [15] 31:10 Or its top through the thick boughs [16] 31:14 Or their tops through the thick boughs [17] 31:14 Or of Adam [18] 31:15 Hebrew it (ESV) New Testament: John 1:1–18 John 1:1–18 (Listen) The Word Became Flesh 1 In the beginning was the Word, and the Word was with God, and the Word was God. 2 He was in the beginning with God. 3 All things were made through him, and without him was not any thing made that was made. 4 In him was life,1 and the life was the light of men. 5 The light shines in the darkness, and the darkness has not overcome it. 6 There was a man sent from God, whose name was John. 7 He came as a witness, to bear witness about the light, that all might believe through him. 8 He was not the light, but came to bear witness about the light. 9 The true light, which gives light to everyone, was coming into the world. 10 He was in the world, and the world was made through him, yet the world did not know him. 11 He came to his own,2 and his own people3 did not receive him. 12 But to all who did receive him, who believed in his name, he gave the right to become children of God, 13 who were born, not of blood nor of the will of the flesh nor of the will of man, but of God. 14 And the Word became flesh and dwelt among us, and we have seen his glory, glory as of the only Son4 from the Father, full of grace and truth. 15 (John bore witness about him, and cried out, “This was he of whom I said, ‘He who comes after me ranks before me, because he was before me.'”) 16 For from his fullness we have all received, grace upon grace.5 17 For the law was given through Moses; grace and truth came through Jesus Christ. 18 No one has ever seen God; the only God,6 who is at the Father's side,7 he has made him known. Footnotes [1] 1:4 Or was not any thing made. That which has been made was life in him [2] 1:11 Greek to his own things; that is, to his own domain, or to his own people [3] 1:11 People is implied in Greek [4] 1:14 Or only One, or unique One [5] 1:16 Or grace in place of grace [6] 1:18 Or the only One, who is God; some manuscripts the only Son [7] 1:18 Greek in the bosom of the Father (ESV) Psalm: Psalm 120 Psalm 120 (Listen) Deliver Me, O Lord A Song of Ascents. 120 In my distress I called to the LORD, and he answered me.2 Deliver me, O LORD, from lying lips, from a deceitful tongue. 3 What shall be given to you, and what more shall be done to you, you deceitful tongue?4 A warrior's sharp arrows, with glowing coals of the broom tree! 5 Woe to me, that I sojourn in Meshech, that I dwell among the tents of Kedar!6 Too long have I had my dwelling among those who hate peace.7 I am for peace, but when I speak, they are for war! (ESV) Proverb: Proverbs 28:23–24 Proverbs 28:23–24 (Listen) 23 Whoever rebukes a man will afterward find more favor than he who flatters with his tongue.24 Whoever robs his father or his mother and says, “That is no transgression,” is a companion to a man who destroys. (ESV)

Building The Best Subscription Product in a Crowded Market, with Rod Morris, the Co-founder and President of Lovevery

WEST HAM IS WHY WE DRINK Podcast

Play Episode Listen Later Nov 30, 2021 50:55

Does the world really need another subscription box? Do parents really need to buy more things for their kids? Well, when we're talking about Lovevery, the answer is yes and yes. In the crowded spaces of DTC subscription services and childrens products, Lovevery is making its presence known. On this episode of Up Next in Commerce, I talk to Rod Morris, the co-founder and president of Lovevery, who told me all about the development of the company's amazing products, and, more importantly, how he and his team went about making them stand out among the rest. It takes a lot of hard work — but it all starts with a complete obsession with creating a brand that you believe in and products that fill a gap in the market. Rod took me behind the scenes of getting press and testimonials for Lovevery, he told me how they create social content that sees engagement that blows the competition out of the water, and we also dug into his tips for fundraising and what the upside is to going public. Enjoy this episode!Main Takeaways:Winning with Connected TV: If you can break format and do something divergent, you will be able to find success in the world of connected TV. People are engaged by unique content, so you should constantly be looking for ways to take wha's working and flip it on its head.Understanding the International Market: When you take your company abroad, there is a steep learning curve to understand how to win customers and take a part of the marketshare. Even if your product works the same wherever you sell it, the process of marketing it and adhering to regulations varies. These are important things to consider and prepare yourself for if/when you are seeking to expand overseas.It Takes Heart, Soul and Obsession: The way to keep LTV high and keep growing you need a mix of ingredients. First, you have to truly be obsessed with your product, love it, and constantly strive to improve it. Second, invest in content and reaching the audience you care about with useful and engaging content. Finally, you have to stay connected and work with customers so that they feel invested in the product and the company rather than being on-off shoppers.For an in-depth look at this episode, check out the full transcript below. Quotes have been edited for clarity and length.---Up Next in Commerce is brought to you by Salesforce Commerce Cloud. Respond quickly to changing customer needs with flexible Ecommerce connected to marketing, sales, and service. Deliver intelligent commerce experiences your customers can trust, across every channel. Together, we're ready for what's next in commerce. Learn more at salesforce.com/commerce---For a full transcript of this interview, click here.

Cresswell, Johnson and Zouma Deliver!

Play Episode Listen Later Nov 30, 2021 43:12

EPISODE 82: We hope you all had your fill on Thanksgiving! And how cool was it to watch West Ham spank Vienna on turkey day in Europa? We reflect on the Europa match in What Was That and also discuss the snowy away day to Manchester Shitty. Wayne and John Black then go full blizzard into Social Shenanigans and talk about your posts and discuss a great Hammers Poll. Finally another installment of our Quiz the West Ham A to Z as Johnny Black challenges for the Crown! Lots of talk about booze this episode and keeping faith in the future! Thanks to Our Partners, Our Brilliant Fans, & Contributors: Hammers Polls (@HammersPolls), COYIrons.com (@COYIrons_com), American Hammers Network(@americanhammer3), KeN17 (@SaxyKeN17), Lena Starr WHU (@LenaWHU), Bootsie on FB. RETURN TO WEST HAM IS WHY WE DRINK HOME PAGE

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Episode 111 - How to Create, Deliver & Integrate A Mission That Sticks

Sarah and T - The professional Vacation Rental Manager's Podcast

Play Episode Listen Later Nov 29, 2021 35:40

Do you have a company mission statement? Do you know what it is? Does your staff know what it is? Most importantly is your front line staff delivering on the mission that you want as they deal with guests, property owners, vendors and each other? In this super take away filled episode Sarah and T explore how to get your folks on the same page with you and ensure everyone knows the importance of their role in delivering your mission.In the news segment we get an update on Airbnb's response to some damage that occurred in one of Sarah's properties.

mission airbnb deliver sticks integrate

EP 133 - November Reflection

Legal Mastermind Podcast

Play Episode Listen Later Nov 29, 2021 24:25

Join the Legal Mastermind Podcast hosts Chase and Ryan as they reflect on episodes from late October and throughout November in this special episode featuring Marques Ogden, Chris Hood, Dr. Shannon Prince, and Brian Vogel. Marques Ogden is a former NFL athlete, Author, Celebrity Success Coach, and Commentator. Marques speaks publicly across the country and helps encourage leaders across the globe on becoming better leaders for their businesses and teams. Brian Vogel is a Senior Business Development Executive at Velawcity who brings over 20 years of sales experience to the company. Brian's primary focus has been legal marketing, but he has extensive experience in building sales teams, growing revenue, and expanding their footprint. Chris Hood is the Head of Business Innovation & Strategy at Google as well as a passionate digital strategist, podcast host, professor, and writer. Dr. Shannon Prince is an Associate at Boies, Schiller, & Flexner in New York. Dr. Prince practices complex litigation and dispute resolution in a variety of areas. On This Episode, We Discuss...- The Six Competencies for Leaders- The Importance of Referrals and How to Deliver for Your Clients- Concerns Around the Development of AI- How Firms Can Increase Diversity and Engagement

David & Saul | I‘ll Let the Lord Deliver Me: Part 4

Play Episode Listen Later Nov 29, 2021 15:00

Restaurant Unstoppable with Eric Cacciatore

846: Ben Goldberg Co-founder & CEO of Strategic Hospitality

Play Episode Listen Later Nov 29, 2021 118:45

With excitement allow me to introduce to you today's guest Co-founder and Co-owner of Strategic Hospitality, Benjamin Goldberg. Strategic Hospitality, co-founded with his brother, Max Goldberg, is a Nashville-based hospitality company shaping the city's dining landscape by continuously introducing innovative, one-of-a-kind concepts. Properties include Paradise Park Trailer Resort, The Patterson House, Merchants Restaurant, The Catbird Seat, Pinewood, The Band Box, Bastion, Henrietta Red, Downtown Sporting Club, and Locust. Strategic Hospitality also provides consulting and management services to other hospitality groups. Founded in 2006, Strategic Hospitality has experienced steady growth annually and continues to revolutionize the dining scene. Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and get your first 30 days on me! Connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: “People remember how you make them feel, not what you say.” In today's episode with Ben Goldberg we will discuss: Opening your first restaurant at 23 Early mentors Advice on getting investors Transparency Forced to learn because you are undercapitalized Location Being stubborn early in your career Deliver a product worth going out of the way for Going into business with family Ego Giving up control The importance of asking your team what they want Setting quarterly and annual goals Evolving operations Tech stacks Implementing Toast POS Today's sponsor: Diageo Bar Academy equips bartenders, servers, managers, and hospitality professionals with the insights, stories, and tools to be better - raising the bar on industry standards. Diageo Bar Academy reaches a diverse audience, with backgrounds and skill levels of all ranges- providing them with skills, knowledge, and the techniques they need to improve their personal and professional lives. 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. MarginEdge is completely free for new customers until September. No setup fees. No integration fees. No commitment. Take your back office paperwork down to 2-3 minutes a day while creating real-time financial views to inform your path ahead. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Hard work What is your biggest weakness? Not delegating enough What's one question you ask or thing you look for during an interview? A good person What's a current challenge? How are you dealing with it? Ramping up multiple restaurants at the same time Share one code of conduct or behavior you teach your team. Make people happy What is one uncommon standard of service you teach your staff? Go above and beyond What's one book we must read to become a better person or restaurant owner? The Ride of a Lifetime: Lessons learned from 15 Years as CEO of The Walt Disney Company by Bob Iger GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Rest Name one service you've hired. Bevinco | VF Financial What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations? Toast POS If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Be honest Be kind Surround yourself with amazing people Contact info: Strategic Hospitality online Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Benjamin Goldberg for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Local Government: Mob Programming to Onboard and Deliver with Husham Mohamed, Balaji Palaniswamy, and Tim Nolan

The Mob Mentality Show

Play Episode Listen Later Nov 29, 2021 38:46

What terms and phrases come to mind when you think of software development in a government context? Bureaucracy, process, and silos? Solo work, heavy documentation, and large fixed plans? However, who says a government team can't be lean and agile? Join Chris and Austin as they discuss with Husham, Balaji, and Tim on how they used Mob Programming to onboard, level up, and deliver value to their local citizens in Texas with high flow efficiency. They not only share about how the difference felt internally after they started ensemble programming, but they also share several exciting software delivery stories (e.g. marks and brands for cattle, vaccine waitlist). FYI: Video and show notes to be posted here in the next day or so.

texas solo deliver bureaucracy balaji local government onboard mob programming

Deena Pierott: How to embrace change with dignity and integrity with diversity and inclusion pioneer

Up Your Creative Genius

Play Episode Listen Later Nov 29, 2021 42:46

Deena Pierott is also a Social Impact Entrepreneur and the Founder of the award winning and nationally recognized STEM+Arts program for youth of color called iUrban Teen which has chapters in four states, and most recently launched Black Women in STEM 2.0. Ms. Pierott is also a diversity strategist and international public speaker. She has served on several boards and commissions including a Gubernatorial appointment to the Commission on African American Affairs in the State of Washington. She has been featured on the following publications: Government Technology, Essence Magazine, Working Mother Magazine, Black Enterprise, Ebony Magazine, Deliver magazine, Portland Business Journal, Geekwire, Colors of Influence, Neurology Now, the Chicago Tribune and on NPR. “We are standing on the shoulders of our ancestors who are slaves. It's a responsibility in this life to walk through it with dignity, grace and integrity.” “Stand up for others and be fearless with it.” “Raise your hand, ask questions, be engaged, even if you know the answer to it. Don't be a wallflower.” Deena Pierott https://www.linkedin.com/in/dpierott iUrbanTeen https://iurbanteen.org/ Do Better: Spiritual Activism https://www.amazon.com/Do-Better-Spiritual-Activism-Supremacy/dp/1982151277 Follow Patti Dobrowolski - Instagram https://www.instagram.com/upyourcreativegenius/ Linkedin https://www.linkedin.com/in/patti-dobrowolski-532368/ Up Your Creative Genius https://www.upyourcreativegenius.com/ Timestamp [3:56] Meeting Deena Pierott and fling into Diversity, Equity and Inclusion [7:23] Working with innovative ways to change policy [8:44] How being a gay person in Texas is similar to Deena's experience [10:21] You have to be yourself in corporate America [10:55] How Deena started iUrbanTeen [14:26] Growing iUrbanYouth, iUrbanUniversity and working with Microsoft [15:57] Why Black Women in STEM was created [17:19] Making change in the world where anything can be done [19:20] It's never too late. What's your next thing? [21:22] Who is an inspiration to Deena? [22:56] How to tap into your creative genius? What's your routine? [24:35] You got to have skin in the game [27:52] Trick is to get into motivation and keep in momentum [28:20] Workaholic, selfcare, and dealing with trauma [31:30] Hurdles of being a black women founder [34:30] Sometimes its easier to stand up for others [36:27] What is the book you are reading right now [39:40] Biggest tip for someone making a change Patti Dobrowolski 0:03 Hello superstars. Welcome to the Up Your Creative Genius Podcast where you will gain insight and tips to stomp on the accelerator and blast off to transform your business and your life. I'm your host, Patti Dobrowolski. And if this is your first time tuning in, then strap in because this is serious rocket fuel. Each week I interview fellow creative geniuses to help you learn how easy it is to up your creative genius in any part of your life. Hey, everybody, it's Patti Dobrowolski. What's Up Your Creative Genius? Oh, my God. Today, I have just one of my favorite people in the universe. Deena Pierott. Now listen. So if you don't know who Deena Pierott is, I'm going to give you the lowdown on her and then she's going to tell us about herself. But first, I just want to say thank you to everyone who has been subscribing and listening to the podcast and writing reviews. You like drove us up in the charts! It's fantastic. I love it. And I'm so grateful I am because this podcast is all about making change: how you can make change happen. And I've invited all these changemakers who have decided to change the world for other people or for themselves or their business. And so Deena Pierott is a serious changemaker. I got to read you her bio. Okay, so she is a sought after diversity strategist, Talent Acquisition Professional and international keynote speaker, no doubt, she's created cutting edge DEI programs that yield results in impact. And you know, we need that. Okay. But here's what I want to say she served on a number of boards. She's really super amazing. And she started iUrbanTeen, which really helped to advance and allow for kids who didn't have access to computers to get them. And so I know you're going to talk a little bit about that. But before we go on, I want to say this, that she was honored to be acknowledged by President Barack Obama as a White House Champion of Change for technology inclusion, and by Ebony magazine on their Power 100 list. She is like been, in Essence Magazine, the top 50 black female founders. She's just amazing. I'm telling you, if I showed you this List of awards, you will be here forever. But my God, welcome to the show. Deena Pierott. You're amazing! Deena Pierott 2:41 Oh, wow. Thank you. I you know, when I hear that stuff, I'm going is that me? And now that you know, because a lot of times you're so busy working and creating and working and creating that you have to sometimes stop and look back at you know, I did this. Patti Dobrowolski 2:58 I know it. Deena Pierott 2:59 I did this. Oh, I'm ready to cuss I got it. Because Patti Dobrowolski 3:02 That's okay. i You should have seen somebody else I had was just F bomb every other word. Right? You're all right. Yeah. Here's the amazing. You are just incredible. And I met you because somebody decided that we should meet. We hooked up. We had lunch together with your granddaughter. Yeah. And we were both like, what are we doing in Portland? Wow, this place is so weird. And neither one of us live there anymore. So they're, you know, right. Deena Pierott 3:34 I know. There you have it. But I just think it was just an instant connection. I wonder how they might just like, Look, Patti Dobrowolski 3:41 I know, friends. I know. It is so good. And so I just been following. Honestly, I stalk you all the time to see what you're up to. And then I like, post "Deena Pierott, she's so amazing." So follow her and do stuff with her. Now tell us if you would in your own words, like tell us about you and how you got started doing what you're doing and you know, anything you want to share about it? Well, you know, Deena Pierott 4:03 it's I'm going to try to make it a shorter story because usually I tell this long story with Patti Dobrowolski 4:09 international keynote speaker that goes on. And Deena Pierott 4:13 I sometimes I think I'm a Baptist preacher. Patti Dobrowolski 4:17 Exactly. We love that. You know, Deena Pierott 4:19 I always like to say, what's the why, you know, What's your why and things that you do. And sometimes you end up in a space that you didn't think he would be in, you know, 1015 20 years ago. So I kind of fell into the Diversity Equity work back in the 90s when I moved up to Portland from Compton, California. Patti Dobrowolski 4:39 Alright, so there you go right now. Oh, now I'm from LA Oh, I know all about content. I know in the Portland is white, white. Deena Pierott 4:48 Girl. Let me tell you, it's the whitest white folks I've ever seen in my life. And I even started fading. I was not this color. But I guessed it But then I instantly saw this disconnect, I saw this inequity on how people of color, especially the black community was treated. Yeah, no, I was called the n-word. I don't know how many times and I'm going I've never been called that in California. Right. Not that it doesn't happen, but it didn't happen to me. Right. I also saw when working in the workplace, the inequities there as well. I also saw how my own people and other people of color kind of were a little complacent to things where they didn't know how or didn't feel like they needed to advocate for themselves. Patti Dobrowolski 5:36 Yeah. Would they just let it slide? Slide and just go, like, well, that's the way it is here. Deena Pierott 5:43 And see, that was not me. Oh, no, not me at all. And so I instantly started creating different forums and different initiatives at the City of Portland. And it was interesting, because I worked for a director at a bureau who was from the East Coast. And he wholeheartedly gave me the platform to do what I did right now. I felt that he truly trusted my decisions. Yes, he believed in diversity and equity. And it gave me the floor, let me run with it. And I ran like hell. So I was able to create, like, I created the city's infinity groups that they have employee resource groups, in partnership with the mayor's office, the commissioners and all that and made it really meaty. I created so many different initiatives. Oh, my gosh, I made sure that all of our interview panels were reversed. I ensured that all of our panels for contract reviews were diverse. And that was in the 90s Patti Dobrowolski 6:40 for for my cat popular. Wow, that's crazy. But I also Deena Pierott 6:43 advocated for myself, and that scared a lot of people, you know, because here's this woman of color, a black woman that is holding her own. And yeah, letting you get away with this. And so, but what made me sad, Patti was a lot of the employees from different bureaus would come to me, and they would go Deena, can you ask my boss, if I could do this? If I can go here? Patti Dobrowolski 7:05 Oh my God. I know that. Deena Pierott 7:09 You know, and it Patti Dobrowolski 7:10 makes me sad. Because that means that they don't feel empowered enough to go. They don't have the confidence to go maybe because somebody slapped him down. You know what exactly happened here? Yeah, fear of losing a job. Deena Pierott 7:23 Exactly. And so I will tell them, No, you can tell them. And this is what you say and how you say it. Yeah, I still wouldn't do it, I would still go to their directors and ask these questions. And so, but someone told me and I remember that this was in like the late 90s. One of my own folks from the black communities that Deena, you're too opinionated. You rock the boat too much. You have to make them comfortable, meaning I needed to make white people comfortable. And I'm like, I don't need to make anybody comfortable. Exactly. And I say hold on a second, what plantation? Did I just arrived on? Exactly right. And so but that kind of pushback from not only the white community, but my own community made me try harder. Right. And so that's, I was creating initiatives that were way ahead of their time, and people are just now catching on. Right. So that was my last. And that was my journey into the diversity, equity belonging inclusion arena. And so I still get asked from different companies to either Keynote or to lead their teams on edgy innovative ways to change policy. How do you look at this through an equity lens? Yeah. And how do you do it? Not me, not how I how do you do it? Right? Yeah, within those companies. So that was the DEI journey. Yeah. Now, let's go to iUrbanTeen. Patti Dobrowolski 8:44 Yeah, cuz I want to talk about them. I know. I love them. Well, the other thing is that, I mean, honestly, I'm a gay woman. So you can imagine my story isn't exactly the same. But it is about you. You have to come out every second. And then you know, I live in Texas now. So come on, people go meet my neighbors. And my neighbors were kind of like really skeptical about us. And then, you know, a young transgender kid came and left a card at our door and said, thank goodness, you have that sign in your front lawn? Because now I know that there's possibility for me. Deena Pierott 9:19 Oh, see, right. You never know. You never know who you're the role model for? Or what pathways you're helping to create someone how you're helping their voice be heard. You never know. But for you or just to think if you didn't speak up, if you didn't feel comfortable in your own skin. Think about the health issues, the mental health issues. Yes, I would be steaming inside. That's why I tell people say something. You feel that you just had a micro or macro aggression thrown your way. Say something. It may not be that instant. It may not be that same day. It may not be that week. That's some point. I need to come to Patti Say, Patti, you know what you mentioned to me what you said to me last week, blah, blah, blah. It really felt like a microaggression. That's how it felt for me. How can we bridge this? You know, how can we do this differently? You need to be comfortable enough to have that kind of conversation. don't own that shit. Okay? Patti Dobrowolski 10:18 Yeah, don't take it in. Don't, don't Deena Pierott 10:21 get in, Patti Dobrowolski 10:21 don't try to change yourself. This is me. Like I remember, I wanted to write a book called How to Be yourself in corporate America, because you have to be yourself have to be your own. You cannot. I mean, now, thankfully, some things are breaking open. But in big companies, it's still Deena Pierott 10:38 the same. I still say that's not the company for you if it's feel that way. And that's why I tell all of my folks and even our students in Ireland team. Yeah, one of the things we teach them is how do you best advocate for yourself? Patti Dobrowolski 10:50 I love that. So how did you start that? How did you start Ironman teen, Deena Pierott 10:55 you know, the story goes, I was commissioner here on Governor Greg gwass. Commission on African American Affairs back in 2006, to 2011. And at the time, all of our ethnic Commission's were talking about the opportunity gap issue, especially for male youth of color, you know, falling through the cracks, being marginalized, disenfranchised, not having a clear pathway. And I'm an entrepreneur, I'm not one to sit back and meetings and boards, and just talk something to death over and over overnight, Patti Dobrowolski 11:26 we got to get things going. We got to add some happen. You got to make some happen now. Deena Pierott 11:31 So I instantly started looking at my community is being how if our families knew about the Running Start program, which is an amazing program, which has been graduate high school with not only a diploma but with an associate's degree. The issue was a lot of our brown and black families weren't aware of it because the school counselors were telling them yeah, of course not. That's not and so we were making sure that happened. Then I was asked to participate on a chief information officer Council in Portland. And I told my friend Mark, who arranged these for these councils all across the country, but I'm not a CIO. He goes, I know that, but you're innovative and we need you. So I went okay. Works for me. And so I went to the very first meeting, Patti, and I was a little late getting to the party. And so I opened the door, and it's a roomful of white men. Yeah, so imagine me walking in there with an afro wig on. Alright, I had a big curly Afro wig. Yeah, leopard print jacket, lay Yes. And big hoop earrings. Patti Dobrowolski 12:34 I love it. Deena Pierott 12:35 I went, oh, i Whoa. Okay. So. So during that meeting, I was sitting there and I said to myself, Okay, so over here we have these youth who are being disenfranchised, marginalized. Yeah, clearly don't have a pathway for success. But in this room, is where the opportunities are. That's right. So how do I reach this divide? And during that lunch meeting, I thought up iUrbanTeen, and within six months, we launched with the help of some of those men in the room, who were still engaged with me after all of these years. Oh, that's fantastic. We launched iUrbanTeen in October 2011, exactly 10 years ago, the 13th year, and wow, that was incredible. And I knew from the first event that we had to keep going because I saw this magic happening, you know, during those sessions, because everything we do is fast paced, hands on. Kind of eclectic, cool, kind of funky. You know, all of that. But it grabs them. It grabs your attention. Patti Dobrowolski 13:38 Yeah, they'll switch a notch when they need you since we launched Deena Pierott 13:43 in that 2008. Yeah. 2011 We have since launched in Seattle, Los Angeles, Dallas, Houston. We've also we're hoping to launch in New York and also in Miami, Florida, as well as several other cities in 2022 and 2023. Patti Dobrowolski 14:02 Does that mean you get to go to those cities and launch they see now that's right and went to Texas Come on. You should call me because now Deena Pierott 14:12 are you in Dallas or Houston or I'm in Fortworth? I'm close enough I could go to Dallas Yeah, Dallas Yeah, well you know we're gonna be working with the city of Dallas on expanding all right ramps there so we go I will definitely let you know. Patti Dobrowolski 14:26 Yes, for sure. I love it. Alright, so you set up i Urban Youth, right. And you really helped them to create some programs that gave them access they didn't have before tools and resources and do you do internships too? How did you set the all that up? Deena Pierott 14:44 We do you know, we started just kind of grassroots having these paid internship programs in Portland for high school students. Yeah, with partnership with Cigna and then there was a company I Otis that was there as well. And now because we've had so many youth over the years that have been with our program, now they're in college. So we had to launch I Urban University. Oh, yeah. That is for over 18 crowd. Yeah. And so now do they get mentorship and things like this? Yeah, we have mentors that work with them. Yeah, we have diverse instructors that work with them. And in all the thing that for this Ironman University, that's where we have our scholarships. We have our paid college internships there. And now we are launching a support engineer training program with Microsoft that launches early next. I love it. Oh, that's so we have women we have black women in this first cohort aged 19 to 46. Yeah, that will be trained by Microsoft and also go through the certification process where they can get jobs starting at 80 to 90,000 a year. Oh, after 120 hours worth of trade. i Patti Dobrowolski 15:57 Oh my god, that's so fantastic. Now is this black woman in STEM? Deena Pierott 16:02 That's separate. That's separate. That's I mean, Patti Dobrowolski 16:05 oh my god, that is so incredible. Alright, so now talk about your latest thing, black woman in STEM, Deena Pierott 16:12 STEM 2.0. And we call it 2.0. Because, you know, we change the M and stem to manufacturing. because math is interwoven in all the other elements as well, and sciences and technology and engineering. Math is already interwoven in that. So we wanted to add manufacturing, because yes, that's a segment that sometimes overlooked in the whole stem arena. Definitely. So a couple years ago, some of my colleagues and I wanted to create a platform or an association for women that are in those spaces that we can brainstorm, have training sessions for, conferences for and basic networking, and also sisterhood. Sister fellowship. That's right. And so that's what we did. And so this year, you know, we were supposed to have our conference last year, but because in Texas, but because of COVID Yeah. Hectic, nutso course. So this year, we are having the conference, and it's a hybrid, where we will have in person events and virtual sessions. I learned this this Friday and Saturday here in Bellevue, you know, which is a community. Patti Dobrowolski 17:19 Oh, that's fantastic. Okay, I love that. All right. So look at how many I just so for those of you that are listening, so here is somebody that saw a need way back in the 90s. And then just built that, you know, went to bat for everything that she believes in, and then started to build the infrastructure to help other people. And this is what we're talking about is when you want to make change in the world, like yours is about big change in the world so that it will impact you know, your grandkids, it will impact your neighbors, your community. So these are the things that you did, but you are such an innovator because you sat in that room of all those. This is me, I'm imagining that because that's me too. I walk I know rooms with all white men, and I'm thinking Oh, yeah. Okay, now we're gonna have fun. Now I'm going to be myself and you guys are gonna love me at the end or else right? Yeah. And part of it is that you have to use your woo strength, but you also have to in that moment, you have to really build a bridge between your state of consciousness and theirs. And that's what you are. You excel in that when you do that, how do you do that? What is it that you do that you tap into in yourself to hear what needs to be done? Deena Pierott 18:40 Well, you know, I just kind of sit back. I think I blame my mom for making me think and understand that I could do anything. Right. And I believed it. I fell for it. Yeah. And so I still believe I still know nothing. I believe I know that I can do anything well, and you have Patti Dobrowolski 18:59 such that there's no reason why you shouldn't believe but what if you're a young person coming up? Or even if you've been working in a corporation for a long time or working for somebody else in the city for a long time, and you feel like, oh, yeah, yeah, but it's too late. And I'm almost going to retire. Why would I want to rock the boat? What would you say to them? Deena Pierott 19:20 Oh, it's never too late. It's never too late. Like I just turned 63 You know, on October 6, and I'm are ready. I know. I'm already thinking about what's the next best thing? What's the next thing I could do? Right? I don't know how some of us fell into that trap of okay, well, now you're over 50 So it's time to slow down. Everything is downhill from there. I don't know who sent us that Patti Dobrowolski 19:45 Milan. Oh, no, that was really big. Yeah. Now, you know, I'm older than you. So that's fantastic. I'm like, Yeah, I'm a year older than you. And so we look good girl. We look. I'm just saying and part of it is that We want to make sure that we're evolving. This is what you're saying is, what's my next thing? So that I want to know, like, when you have a vision for yourself, what's interesting to you right now? What are you fascinated with? That you can tell us about? Deena Pierott 20:16 Well, you know, I think that for me, because I'm so people centered, I really want to do something if it is my own, like digital online magazine for women over 50, you know, women of color over 50, particularly, because that's an audience that's overlooked a lot of times, I'm kind of a, like a lifestyle brand type of thing that I want to do I want to get into podcasting, you know, like you. So that's what I feel that the next layer is for me. Yep, thing that's really cool and fun. I Urban Teen will always be at my heart. But you know, I'm building up the infrastructure now where I have now managing director for Portland and southwest Washington. Patti Dobrowolski 20:57 Well, I see you have your infrastructure in there and the people that can do it. And Deena Pierott 21:03 pretty soon it's when do I have all the gears in place where I can just kind of sit back? And just so funny, Patti Dobrowolski 21:10 because when I saw you in Portland, you talked about that, then. So what's true is you have multiple gears now, before you were just working one gear for a while Deena Pierott 21:21 working here, right? Patti Dobrowolski 21:22 Now you got four gears all going at the same time. So that's Yeah, I think will be really, really amazing to see. And you know, who is inspirational to you right now in the world who you look out and you see, and you think, Wow, that is cool. I like that. whatever they're doing, is there anybody that is a role model for you, either now or in the past that really has helped you, and helps you as you get going on ideas? Do you have like your little cadre of sisterhood that you talk to about things, do you? Deena Pierott 21:54 Well, you know, and that's interesting, because I think back on the person, that really was my inspiration, and I know, it may sound a little corny and all but it was my mother, you know, and she passed away suddenly, in 2010. I am such a rogue, that there really isn't anyone out there that I see that I want to learn from or any thing, it's sad to say, but it's sometimes when you are so much into your own. Patti Dobrowolski 22:27 Yep. It's I know, Deena Pierott 22:30 I have a lot, a lot, a lot of mentees or people women that want to consult with me on how do I do this? How do I do what you do? So but there's not a whole lot of others that I see that I can connect with, or brainstorm on. Because usually what I'm thinking about and what I'm envisioning, is so far out there that no one's been there yet. Patti Dobrowolski 22:56 Yeah, I love that. That's fantastic. And so you really what you're doing is you're tapping into your own creative genius, that flow. So you just unlock that. And so tell me, what's your daily routine that you go through? That helps you unlock your creative genius? What Deena Pierott 23:11 do you do? Well, you know, what I do is I just sit back in early morning hours when it's dead silent, and there's no noise, there's no nothing. I haven't even made coffee yet. I just sit in silence. And I just envision what I already have in place, how I can tweak it, how can I make it better? How can I do this? At the same time? How could I add in this creative edge into this? That's not been done before? You know, so I just kind of invid before I write down anything? Yeah, I first have a vision for it. Yeah. Then once the vision clicks, I'll start creating an outline for how I want to do this, then the next step is how am I going to implement this? You know, what's the impact on the students on the companies that I work for in the DEI space? Yeah. And sometimes when I'm even working with the companies like right now, I was working with a global tech company. And we did something totally different that they hadn't done before yet, right? Sometimes I'll work with them. Like, this is what I'm thinking, what how can we do this? So I'll get there. Like I tell companies, you've got to have some skin in the game, I can sit there and talk to you. I'm blue in the face around diversity and equity. But you've got to roll up your sleeves, and you got to help me make this happen. Patti Dobrowolski 24:31 That's right. Because it's not gonna happen without them. Yeah. Because otherwise you're just a consultant coming in. And same thing, if I'm drawing a picture of the vision and nobody's attached to it, then sure, nobody cares. Deena Pierott 24:44 And so if I give them the tools on how do they do this internally, where they don't even need me anymore, a lot of times you'll get diversity, people thinking or saying that they're diversity experts and consultants that intentionally want to keep that company so they can keep getting a Patti Dobrowolski 25:01 paycheck. Oh, no, that's so what is that doing? Deena Pierott 25:05 What is that mindset doing for this next level of students coming through? I haven't seen that might land at your workplace. Right? Yeah, exactly. What is that doing for my sons who are in the workforce now? Yes. What is that going to be doing for my granddaughters who had some yesterday and your workspace? I'd rather I'm this way. And that's why I don't think I'll ever be monetarily rich. I'd rather give them all the tools they can do right now. Yeah. And happen, attach it to action, create it, attach it to metrics, yep, with everything, letting them know where they need to pivot, so that they can be equitable and inclusive workspaces. Don't keep paying me for years and years to keep you sick. Yeah, Patti Dobrowolski 25:46 that's right. Well, and one of the things that I'm listening to is that so you let the ideas germinate about where you are, and you envision how you could make a better so this my friend, Dawn calls this spinning the universe, you're really spinning the universe. Now using your imagination, then you get a plan, you get it down on paper, so that you've got something so that you know, okay, this is what we're going to do. And even if it's with somebody else, you get some partnership in there, so that you can make it happen. So you're not the driver of the activity, because the thing that you can be the driver at the beginning, but you don't want to be the driver for That's right. I Deena Pierott 26:25 always say this is the hardest thing to do when you are someone like me and like you and that very creative space, is find people that share your rhythm. Yeah, right. Oh, that's right. Find people that share your rhythm. I spent so many years trying to consult with people who had no idea what I really wanted to do. Right, but I just knew that what they were saying didn't settle. Well. I'm like, yeah, yeah. And that's crazy. Oh, man. Thank you, man. Oh, thank you. So it took me a long time. And it's still really hard to try to find those people who share your rhythm, right? You're one of those people that share my rhythm. Yeah, we got to get things going girl stuff off the bat, right back and forth. In an hour sit in ideas, right? Patti Dobrowolski 27:11 That's right. But then we got to go do them. We got to get people to help us do them. Like somebody in the background putting together your peloton machine right now, is that right? So if you're listening and you hear like the sound this clanking so Dina warned me that they were going to put up her peloton now and so whoever's back there doing that, you know, keep going and just know that this is what happens in a creative space. You have got to get everything happening at the same time, because there's not enough time in the day. Deena Pierott 27:41 Yeah, the only thing Patti is I'm looking at them putting this peloton treadmill together now I'm going to have to use it. I'm like, Oh, yes, Patti Dobrowolski 27:52 you're gonna have to use well, and and you know, I would say bite off just a small piece of that, like, I just start on things like that. Well, what's true for me is that I know if I don't dive full in and set a goal, that seems like whoa, I wonder if I could do that, then I will really get motivated to do it. I may not do it the next week, but I will that initial week getting myself going. So it's the trick to keep yourself motivated. And that's how it is with change, too. Right? You see something that needs to be changed, you get super excited at the beginning. But how do you maintain your own motivation? How do you maintain it? I want to know how you maintain, Deena Pierott 28:31 you know, for me that and I gotta be honest, until they transparent, this whole self care thing sucks for me, because I don't know how to do it. I have such a workaholic. But I also learned about myself as I have to do this self care, I have to learn this piece as much energy that I'm putting into these ideas and these businesses. Yes, I have to put that in me. You know, I have been through a lot of trauma over the last 20 years. One of the coping mechanisms for trauma is to stay busy. Yes. So I stayed super busy, you know, and it wasn't until my husband that my son's father passed away of cancer in 2019 that I actually hit a wall. I hit a wall and I basically almost had a nervous breakdown. And I realized at that point, I said to myself, I'm a smart enough woman to know that I gotta walk through this trauma. Right? Yeah, trauma that I have been suppressing for over 20 years. And that was a constant it was a continued I just got busier just wrapped more up. Yeah. Then I thought about what I created under trauma. Right. The White House under trauma. I'm honored in the Lincoln Center in New York with Oprah Magic Johnson all of them because if I ever team under trauma, right, I've been all these things under trauma. And I think that's why if they all didn't really resonate with me, well, Patti Dobrowolski 29:53 they don't really sink in. You're like yeah, I did that. I know that because I was on Broadway things like this. You Her major accomplishments you just sort of brushed him off. Yeah. Don't let them soak in. Yeah, yeah. That's great. Thank you so much. And then on to the next thing, because if you slow down too much, yeah. And you have to actually feel what's going on inside of yourself. Exactly. And really takes the passing of somebody who is important to you, to wake you up. I think sometimes, for me, it did. It was when my mom died. That was when I woke up. I couldn't get out of bed. Honestly, I couldn't get out of bed. I was just like, I don't know, you know, what's the point? And then I had to deal with all the things that had happened in my life. Right? Yeah. Deena Pierott 30:37 Well, that's what I've been going through over the past couple of years, since his death is just sitting still and going through the things like, you know, the things that have happened over the years me being discriminated against in the workplace, and, and and all the pushback that I've had to deal with, and it has been a heavy lift. Yeah, me with all of my businesses here in the Pacific Northwest. Patti Dobrowolski 30:59 Oh, you know, got it got to be because if you're in LA, you'd have our alliances. Deena Pierott 31:06 Oh, yeah. Even if I was in New York, Boston, Chicago, Patti Dobrowolski 31:09 any of the big cities, Dallas to the Dallas, Deena Pierott 31:13 I just look at how well we're so embraced in Dallas and Houston. And you know, I just came back from Boston, that was in Boston in Portland, Maine. And it was a totally different vibe there. Yeah. You know, I loved it. So I feel that being a black female founder here in the Pacific Northwest, there's a lot of hurdles to go through. Yep. You know, a lot of hurdles. And it was a harder path to get here. However, I'm the total, optimistic, idealistic person, I feel that all of that struggle, all the traumas, things that I've gone through all of the hardships, helps make me the mosaic of who I am. Patti Dobrowolski 31:57 Oh, it is, and you are so beautiful. You're such a beautiful mosaic that that is what true. And what I love about what you said, is that, you know, the composite of view. And all of us really is all of the things that we've had to go through all the, you know, all the N word, in your case, all the bottles thrown at me out of somebody's car window in LA, you know, all that stuff. Those are the aggressions that happen. And what's true is you understand your essence in the universe for good. You know, you're a vehicle for good. And so you take all that and just say, This is who I am. This makes me empathetic, right? This is where my empathy comes from. And this is where my need for connection. And also, this is where my I don't know about you, but my fuel to make change in the world comes from and you're spot on. You are just so incredible. And I'm so grateful that our paths crossed, because, gosh, I mean, you've just been doing so many things. Since I saw you in Portland. You were like a little lifeline to me in that weird deli that we were eating with your cute little granddaughter. So much older now. Leila Berg. Yeah, she's Deena Pierott 33:19 nine years old. She will be 10 Pretty soon. And you know, crazy. I look at her and I see true leadership in Yeah, yeah. I was honored at Clark College a couple years ago as Iris award winner. Yeah, cool. When in the audience, my son, his wife, and the girls were the audience. And wow, when I was doing the acceptance piece, when I was accepting it, I looked over at my granddaughters, and I asked the audience, you know, can I have a moment I have a message I want to give my granddaughter Oh, my God. And they said yes. And so I asked my son, but Leila up on stage. And I said, because the other ones are way too little. And so I said, Leila, I said, I hope that one day you'll understand why your grandmother is being honored here tonight. And I also hope that you understand the pathway that I'm trying to create for you. I said, Leila, we are standing on the shoulders of our ancestors who were slaves. So it's a sponsibility in this life, to walk through it with dignity, grace, and integrity. Oh, you promise me you'll do that? And she shook her head. Yes. Oh, I blew her kiss. She blew me a kiss. The audience was crying. Oh, Patti Dobrowolski 34:30 I bet. Oh, my God. Deena Pierott 34:31 And I said, ladies and gentlemen, in 20 years, she'll be the one receiving this award. So let's give her a round of applause. Oh, I love that. Oh, it's speaking it into existence. Well, I just reader, I see such a leader in her and I see the empathy, the empathy in her there's a young boy in her classroom at school elementary school, who's autistic. And he says if the other kids fully handled Leila is the only one who's nice for him and stands up for him. Patti? I almost cried because I said, she's got it. Patti Dobrowolski 35:02 That's it. Got it. She got it. She got the gene and the kids got Deena Pierott 35:06 the gene she has a friend and the leadership, stand up for others. And be fearless with it, right? Patti Dobrowolski 35:14 Ah, love it, stand by others and be fearless. With it, that should be all of our call to action, you know, really stand up for others and be fearless with it. And so even if you can't stand up for yourself, be sure to stand up for other people, because it makes a huge, huge difference. It really Deena Pierott 35:32 is easier because sometimes they're more skeptical to stand up for themselves and advocate for themselves in the workplace. Yeah, but it's easier to advocate for someone else, you know, yeah, to see that lifeline for someone else as well, if you do it the right way. Patti Dobrowolski 35:47 Yeah. And I think we need it. I mean, I think that if you know, so many people have been a mentor or an a door opener for me, in my life. And I think for you, too, you know, we get little doors open, and then we open the door way wide. For other people. We're like, let's get okay. Now everyone knows. Deena Pierott 36:07 Let's go I want to do right. And the thing is, is that people need to like for me, I advocate for everybody. It doesn't care what color you are. What gender what anything. Yeah, I believe in fairness, I don't like to see an equity placed anywhere for anyone, you know. And so that's why I was fighting the good fight for Patti Dobrowolski 36:27 fair, do you Yeah, you're so amazing. You just hear I'm telling you, you're so amazing. Now what I want you to tell people what you're reading right now. So they know what they should be reading to? Deena Pierott 36:40 Well, right now I'm reading a book called do better. And it's all around advocating for others advocating for yourself, creating equity, where you are, I was just at the Harvard bookstore in Boston. And I saw it and I bought it. And so I just started reading it. Very good read. The other book that I just listened to on audio was cast about the cast. Oh, yes. Yeah, it's long. Listen, and you really sometimes you got to play it back. And I'll, but it's a very, very good, there is another book that I'm also kind of in between around equity in schools. So I'm always reading that kind of, Patti Dobrowolski 37:18 well, you got to you have to, and everybody should be reading that, you know, Yeah, gotta just change your mindset all the time. Keep up. That's the thing. The other piece about change is, you have to keep up, keep up with what's important for you, and try to push yourself into areas where you don't feel comfortable, so that you can walk into that room filled with white men, and you can get what you need from the audience there. Right. Oh, God. Deena Pierott 37:47 And you know, it's so funny. When I walked into that room that day, I kind of did the whole church thing on here I am so that they can pause the meeting. Yeah, I could walk straight through to the front room. And I tell some of the guys there. Can you move over? So I put a chair here, because there was chairs in the back of the room. But Patti Dobrowolski 38:05 oh, yeah, well, back. Okay. That's right, exactly. Deena Pierott 38:09 What up to the front. I had a move, but a chair there. And but what are the things that I tell women and people of color, when you're in those kinds of situations where you are one of none of other people is to be engaged? Don't be that wallflower. So as soon as it came time for questions, yes, I was the first one that raised my hand. And I asked a question that I already knew the answer to. But I did that. And I do that a lot of times in places that they can see I'm here, I'm engaged. I'm a part of this group. Patti Dobrowolski 38:38 That's right. That's right. I love it. So raise your hand, ask a question. Even if you know the answer to even if everybody knows you're in the room and make a play, make it happen. And I would say that's true, even if you're on Zoom. Because in zoom rooms, it's really important to show up. So you turn your camera on, you got to look your best. And you got your hand up and you got to put comments in the chat. That yeah, that's fantastic. I've been Deena Pierott 39:06 on something zoom things where it's a lot of people and these people are just sitting there like quiet. Are they Patti Dobrowolski 39:10 advocator Tommy, would you entertain me, please? Yeah, I need some entertainment. Yeah. Deena Pierott 39:15 And there's a way to have that engagement even on Zoom or whatever platform Yeah, data. So you know, in fact, we're having our stem a wean for the kids. We've had a couple of virtual stem conferences for the kids. That's fantastic. Fast paced, they're fun. They're this and yeah, they're they're engaging, you know, and also, I think we've pretty much mastered the engaging online presence, you know, stuff so Patti Dobrowolski 39:37 well, you were engaging before when I came in drew with your kids. I mean, that was really, that was fantastic. I love doing that. So thanks for asking me to do that. Oh, they loved it, too. It was super fun now. Okay. So give us one last tip before we let you go. What's your one tip about change that you would tell to people say to people, you know people who are wanting to make a change What do you recommend that they Deena Pierott 40:01 do? I would recommend that they learn how to embrace it. Change is inevitable. Yeah. So my biggest tip is to be comfortable with change. Be comfortable with the pivot, always be that Constant Learner. I mean, I truly embrace change, even if it's things that I have no control of. I try to understand it and all but even for myself, looking at what the peloton that's going to be changed for me because I admit, I've got to embrace look, I've got to embrace it. I'm going to look like Beyonce in about six months. Okay, that's right. But embrace you can you will like either, like kind of grandma. So. But yeah, so I can't imagine not looking forward to the future and change that happens. I think that when you are afraid of change, when you try to stop change, I think that's when you stop growing. Patti Dobrowolski 40:55 Yeah. And when you start, then you're going backwards, you know, they're Deena Pierott 40:58 going backwards, Patti Dobrowolski 41:00 you either go forwards, or you go backwards, or you go backwards, so you got to keep going. Deena Pierott 41:05 My tip is to embrace it to embrace change. Patti Dobrowolski 41:09 I love it. I love you. You're so fantastic. I love thank you so much for spending this time with us listeners, we're gonna put into the show notes how you can get a hold of Deena Pierott because you're gonna want to follow her on Instagram and Facebook, wherever all LinkedIn all the places that she is. So look in the show notes. And I just take this to heart what she said embrace change, we live in a time of flux. If we're not going to get to a new normal flux is our new normal. So get good at change. And I can't wait to see what you do. So if you liked what you heard, you know, be sure to write a review about it or send me a DM on Instagram because we'd love to have you back and loved that you tuned in today to listen to all about Deena Pierott. I love you Deena. Thanks for being here. All right for having me on. My pleasure. Thanks so much for listening today. Be sure to DM me on Instagram your feedback or takeaways from today's episode on Up Your Creative Genius. Then join me next week for more rocket fuel. Remember, you are the superstar of your universe and the world needs what you have to bring. So get busy. Get out and up your creative genius. And no matter where you are in the universe, here's some big love from yours truly Patti Dobrowolski and the Up Your Creative Genius Podcast. That's a wrap

new york chicago los angeles power california broadway america npr god state ireland stand change texas seattle council dm white house washington east coast maine portland baptist microsoft stem ms inclusion equity diversity harvard barack obama sister miami influence integrity beyonce trick pioneer zoom fort worth iron man founders math colors deliver pacific northwest commission slide lincoln center honestly afro raise keynote dei chicago tribune black enterprise gubernatorial bellevue compton dignity cio workaholic white house champion essence magazine diversity equity hurdles diversity and inclusion geekwire hectic cigna ebony magazine clark college portland business journal urban youth government technology working mother magazine embrace change african american affairs running start social impact entrepreneur deena pierott patti dobrowolski ironman university

Why does government policy sometimes fail to deliver?

RNZ: Nine To Noon

Play Episode Listen Later Nov 28, 2021 15:55

From combating Covid, to climate change action, plans for water reform, child poverty and the housing crisis - public policy attempts to solve a myriad problems. So why do some policies succeed and others fail? Kathryn speaks with Canterbury University public policy academics Sonia Mazey and Jeremy Richardson whose book, Policy Making Under Pressure, includes contributions from former government ministers, including Bill English and Lianne Dalziel as well as senior public servants and political advisors.

fail deliver government policy bill english canterbury university lianne dalziel jeremy richardson covid-19

69: Did COP26 deliver?

Mission Shunya

Play Episode Listen Later Nov 28, 2021 11:57

COP26 concluded in Glasgow recently, did it deliver? Well, we have the Glasgow climate pact, the Paris rule book and the mention of coal in the agreement. So what else happened during the two week event? Girish Shivakumar discusses the key outcomes from COP26 on this episode. Here's primer to COP26 if you missed it earlier - https://bit.ly/3p92E85 Dr David Reiner's review of week 1 - https://bit.ly/3xtdV6Y week 2 - https://bit.ly/3nZkLhF A full summary from Carbon Brief - https://bit.ly/3nXzkSG Subscribe and listen on Apple Podcasts: https://apple.co/2LFBCVw Other platforms: http://bit.ly/2POiTW3 Web: www.missionshunya.com Liked the story? Give a rating and write a review on Apple Podcasts (https://apple.co/2LFBCVw). Share it with 3 people in your network, it just takes 30seconds.

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72. The 3 Questions To Ask Before Your Next Speech

Be In Demand

Play Episode Listen Later Nov 28, 2021 18:05

Ready to speak to an audience, stand out and have all eyes and ears on you? I'm taking you behind the scenes or into my brain when I first start crafting a signature talk. This is the exact process I use for myself and my clients, which I created years ago. When you get booked to speak, you'll have so many ideas to share with your audience. It's easy to be overwhelmed with too much info, which results in your audience doing nothing. In this episode, I'm taking you behind the scenes on how I create a jumping off place to craft a talk that is standing ovation worthy. And if you haven't gotten booked, that's OK. When you listen to this episode you'll want to get booked and you'll feel confident knowing it's exactly what the audience needs and wants to hear. Check out what you'll learn: The 3 important things to consider when crafting a keynote or presentation and why it's a critical part of the process that's often overlooked. You don't want to miss this. My secret sauce to yawn proof any presentation and get a standing O! Deliver your talk with confidence when you follow my process and have your audience hanging on your every word, using my 3 C's! PLUS, how to transform your ideas into verbal art! Links and resources mentioned in this episode: Grab the FREE resource Go from Unknown to Visible. Follow me on Instagram: @laurieann.murabito For more about me and what I do, check out my website. If you're looking for support to grow your business faster, get fully booked and profitable, schedule a call to explore if you'd be a good fit for one of my coaching programs. This episode is brought to you by: Acuity Scheduling, the application for all your scheduling, payment and appointment reminders. This all in one easy place for clients, sales calls and interviews to book their own appointment with you to fit their schedule and you'll never worry about time zones again! For a limited time try it for free with no credit card. Make sure you hit SUBSCRIBE so you don't miss out on any of my episodes. And, if you enjoyed this episode, please leave a review. Each month, I pick one review to win a free coaching call with me. CLICK HERE to leave a review.

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Noviembre 28- Dioses injustos. Salmos 82 y 83

Hogares De Pacto

Play Episode Listen Later Nov 28, 2021 4:58

Notas. Inglés y Español ⬇️November 28: Unjust gods.Psalms 82:1-8:God stands in the congregation of the mighty; He judges among the gods. How long will you judge unjustly, and show partiality to the wicked? SelahDefend the poor and fatherless; do justice to the afflicted and needy. Deliver the poor and needy; free them from the hand of the wicked. They do not know, nor do they understand; they walk about in darkness; all the foundations of the earth are unstable. I said, “You are gods, and all of you are children of the Most High.But you shall die like men, and fall like one of the princes.” Arise, O God, judge the earth; for You shall inherit all nations. Psalms 83:1-5: Do not keep silent, O God! Do not hold Your peace, and do not be still, O God! For behold, Your enemies make a tumult; and those who hate You have lifted up their head. They have taken crafty counsel against Your people, and consulted together against Your sheltered ones. They have said, “Come, and let us cut them off from being a nation, that the name of Israel may be remembered no more.” For they have consulted together with one consent; they form a confederacy against You:We are going to study two psalms. The 82 teaches us about the responsibility that we as human beings have. The Lord makes the claim to a group of beings that God calls "gods". He complains about the injustices that were being committed on earth and they did nothing about it. What's more, they committed or supported others in these evil actions. They were unfair because they favored the friend or the richest, they allowed themselves to be bribed, they did not help the widow or the homeless. The Lord was outraged that he called them to account and claimed this behavior.Some think that these gods are angels, some think that they are rulers of the earth, and some think that they are the priests of Israel. In my opinion, God is calling attention to all those who are His children, those who claim to know God but deny Him by their actions, to those who have the knowledge of who God is but have forgotten to follow His commandments.The Lord Jesus Christ used this psalm to teach the Pharisees, Sadducees and religious leaders that God calls us gods, but if we continue in sin, injustice and wickedness we will suffer tragedies and death like any human being who is not a child of God.That is why the noun "gods" is to differentiate the human being who does not know God from the one who does know God but continues to act as an impious, as someone who does not know the commandments and ordinances of the Lord. This is a warning to all those who have biblical knowledge or have some experience as members of a Christian church. The fact that we have experience in the religious area, Christian or evangelical, that does not give us an advantage to commit injustices and walk in sin. It is true that God is a God of love and of mercy, but that does not mean that we should abuse our privileged position as children of God. In Psalm 1 the Lord says that the wicked will not rise up in the congregation of the righteous. That is why the Jews felt that they had a greater position above all the Gentiles because they were descendants of Abraham, and that is why the Lord tells them that even if they are called gods, or are children of Abraham or are the chosen people of God, if they don't repent and don't believe in Jesus they will also die like anyone who is not knowledgeable of the Lord.Psalm 83 is a psalm that lists all the enemies of the people of Israel. Of all those who rose up to destroy them. The psalmist made a request to the Lord to deliver them from these nations, and he was specific, writing the names of each of them. He also counted other nations and kings who were miraculously removed in the past, and he hoped God would do the same in this case. Two lessons: First, as believers we must understand that we will give an account to God for our actions, words and deeds, just or unjust. Second, we must pray, being specific, to the Lord about the things that afflict and harm us so that God will rise up and fight on our behalf. I am your friend and brother Eduardo Rodríguez. May the Lord hear your prayer. ≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈≈Noviembre 28: Dioses injustos.Salmos 82:1‭-‬8 RVA2015:Dios está de pie en la asamblea divina; en medio de los dioses ejerce el juicio: “¿Hasta cuándo juzgarán injustamente y entre los impíos harán distinción de personas? Selah Rescaten al necesitado y al huérfano; hagan justicia al pobre y al indigente. Libren al necesitado y al menesteroso; líbrenlo de la mano de los impíos. “Ellos no saben ni entienden; andan en tinieblas. ¡Todos los cimientos de la tierra son conmovidos! Yo les dije: ‘Ustedes son dioses; todos ustedes son hijos del Altísimo'. Sin embargo, como un hombre morirán y caerán como cualquiera de los gobernantes”. ¡Levántate, oh Dios; juzga la tierra porque tú poseerás todas las naciones!Salmos 83:1‭-‬5 RVA2015:Oh Dios, no guardes silencio. No calles, oh Dios, ni permanezcas inmóvil. Porque he aquí que rugen tus enemigos, y los que te aborrecen han levantado la cabeza. Contra tu pueblo han consultado astutamente; han entrado en consejo contra tus protegidos. Han dicho: “Vengan y destruyámoslos de modo que dejen de ser una nación y no haya más memoria del nombre de Israel”. Han conspirado juntos, de común acuerdo; han hecho pacto contra ti.Vamos a estudiar dos salmos. El 82 nos enseña sobre la responsabilidad que nosotros como seres humanos tenemos. El Señor le hace el reclamo a un grupo de seres que Dios llama “dioses''. Les reclama acerca de las injusticias que se estaban cometiendo en la tierra y ellos no hacían nada al respecto. Es más, ellos cometían o apoyaban a otros en estas acciones de maldad. Eran injustos porque favorecían al amigo o al más rico, se dejaban sobornar, no ayudaban a la viuda ni al desamparado. El Señor estaba indignado que los llama a cuentas y les reclama este comportamiento.Algunos piensan que estos dioses son ángeles, otros piensan que son gobernantes de la tierra, y otros piensan que son los sacerdotes de Israel. A mi parecer, Dios está llamando la atención a todos aquellos que son sus hijos, aquellos que dicen conocer a Dios pero que con sus hechos lo niegan, a los que tienen el conocimiento de quién es Dios pero han olvidado seguir sus mandamientos.El Señor Jesucristo usó este salmo para enseñarle a los fariseos, saduceos y a los líderes religiosos que Dios nos llama dioses, pero si seguimos en pecado, injusticias y maldad vamos a sufrir tragedias y muerte como cualquier ser humano que no es un hijo de Dios.Por eso el sustantivo “dioses” es para diferenciar al ser humano que no conoce de Dios del que sí conoce a Dios pero sigue obrando como un impío, como alguien que no conoce los mandamientos y las ordenanzas del Señor.Esta es una advertencia para todos aquellos que tienen conocimiento bíblico o tienen alguna experiencia como miembros de una iglesia cristiana. El hecho de que tengamos experiencia en el área religiosa, cristiana o evangélica, eso no nos da ventaja para cometer injusticias y andar en pecado. Es cierto que Dios es un Dios de amor y de misericordia, pero eso no significa que debemos abusar de nuestra posición privilegiada como hijos de Dios. En el salmo 1 el Señor dice que no se levantarán los malos en la congregación de los justos. Por eso los judíos se sentían que tenían una mayor posición encima de todos los gentiles porque eran descendientes de Abraham, y por eso el Señor les dice que aunque sean llamados dioses, o sean hijos de Abraham o sean el pueblo escogido de Dios, si no se arrepienten y no creen en Jesús también van a morir como cualquier persona que no es conocedora del Señor.El salmo 83 es un salmo que hace una lista de todos los enemigos del pueblo de Israel. De todos los que se levantaron para destruirlos. El salmista le pidió al Señor que los librara de estas naciones, y fue específico, escribiendo los nombres de cada uno de ellos. También hizo un recuento de otras naciones y reyes que fueron destituidos de forma milagrosa en el pasado, así mismo él esperaba que Dios hiciera lo mismo en este caso. Dos lecciones: Primero, como creyentes debemos entender que daremos cuentas a Dios por nuestras acciones, palabras y obras, justas o injustas. Segundo, debemos orar, siendo específicos, al Señor acerca de las cosas que nos afligen y nos dañan para que Dios se levante y pelee a favor nuestro. Soy tu amigo y hermano Eduardo Rodríguez. Que el Señor escuche tu oración. #HogaresDePacto #KingdomChurch #IglesiaElReino #IPUH #PastorCarlos #CarlosRodriguez#EduardoRodriguez #PoderCaster #salmos #salmo82 #salmo83

Deliver The Profile Episode 204: Skull & Crossbones

Deliver The Profile

Play Episode Listen Later Nov 26, 2021 84:28

With "Submerged", Ronnie and Jazz deal with the most horrible scourge of all: pirates.

jazz skull deliver profile crossbones

November 26: Psalm 140; Psalm 142; Psalm 141; Psalm 143; Isaiah 24:14–23; 1 Peter 3:13–4:6; Matthew 20:17–28

ESV: Daily Office Lectionary

Play Episode Listen Later Nov 26, 2021 10:57

Proper 29 First Psalm: Psalm 140; Psalm 142 Psalm 140 (Listen) Deliver Me, O Lord, from Evil Men To the choirmaster. A Psalm of David. 140 Deliver me, O LORD, from evil men; preserve me from violent men,2 who plan evil things in their heart and stir up wars continually.3 They make their tongue sharp as a serpent's, and under their lips is the venom of asps. Selah 4 Guard me, O LORD, from the hands of the wicked; preserve me from violent men, who have planned to trip up my feet.5 The arrogant have hidden a trap for me, and with cords they have spread a net;1 beside the way they have set snares for me. Selah 6 I say to the LORD, You are my God; give ear to the voice of my pleas for mercy, O LORD!7 O LORD, my Lord, the strength of my salvation, you have covered my head in the day of battle.8 Grant not, O LORD, the desires of the wicked; do not further their2 evil plot, or they will be exalted! Selah 9 As for the head of those who surround me, let the mischief of their lips overwhelm them!10 Let burning coals fall upon them! Let them be cast into fire, into miry pits, no more to rise!11 Let not the slanderer be established in the land; let evil hunt down the violent man speedily! 12 I know that the LORD will maintain the cause of the afflicted, and will execute justice for the needy.13 Surely the righteous shall give thanks to your name; the upright shall dwell in your presence. Footnotes [1] 140:5 Or they have spread cords as a net [2] 140:8 Hebrew his (ESV) Psalm 142 (Listen) You Are My Refuge A Maskil1 of David, when he was in the cave. A Prayer. 142 With my voice I cry out to the LORD; with my voice I plead for mercy to the LORD.2 I pour out my complaint before him; I tell my trouble before him. 3 When my spirit faints within me, you know my way! In the path where I walk they have hidden a trap for me.4 Look to the right and see: there is none who takes notice of me; no refuge remains to me; no one cares for my soul. 5 I cry to you, O LORD; I say, “You are my refuge, my portion in the land of the living.”6 Attend to my cry, for I am brought very low! Deliver me from my persecutors, for they are too strong for me!7 Bring me out of prison, that I may give thanks to your name! The righteous will surround me, for you will deal bountifully with me. Footnotes [1] 142:1 Probably a musical or liturgical term (ESV) Second Psalm: Psalm 141; Psalm 143 Psalm 141 (Listen) Give Ear to My Voice A Psalm of David. 141 O LORD, I call upon you; hasten to me! Give ear to my voice when I call to you!2 Let my prayer be counted as incense before you, and the lifting up of my hands as the evening sacrifice! 3 Set a guard, O LORD, over my mouth; keep watch over the door of my lips!4 Do not let my heart incline to any evil, to busy myself with wicked deeds in company with men who work iniquity, and let me not eat of their delicacies! 5 Let a righteous man strike me—it is a kindness; let him rebuke me—it is oil for my head; let my head not refuse it. Yet my prayer is continually against their evil deeds.6 When their judges are thrown over the cliff,1 then they shall hear my words, for they are pleasant.7 As when one plows and breaks up the earth, so shall our bones be scattered at the mouth of Sheol.2 8 But my eyes are toward you, O GOD, my Lord; in you I seek refuge; leave me not defenseless!39 Keep me from the trap that they have laid for me and from the snares of evildoers!10 Let the wicked fall into their own nets, while I pass by safely. Footnotes [1] 141:6 Or When their judges fall into the hands of the Rock [2] 141:7 The meaning of the Hebrew in verses 6, 7 is uncertain [3] 141:8 Hebrew refuge; do not pour out my life! (ESV) Psalm 143 (Listen) My Soul Thirsts for You A Psalm of David. 143 Hear my prayer, O LORD; give ear to my pleas for mercy! In your faithfulness answer me, in your righteousness!2 Enter not into judgment with your servant, for no one living is righteous before you. 3 For the enemy has pursued my soul; he has crushed my life to the ground; he has made me sit in darkness like those long dead.4 Therefore my spirit faints within me; my heart within me is appalled. 5 I remember the days of old; I meditate on all that you have done; I ponder the work of your hands.6 I stretch out my hands to you; my soul thirsts for you like a parched land. Selah 7 Answer me quickly, O LORD! My spirit fails! Hide not your face from me, lest I be like those who go down to the pit.8 Let me hear in the morning of your steadfast love, for in you I trust. Make me know the way I should go, for to you I lift up my soul. 9 Deliver me from my enemies, O LORD! I have fled to you for refuge.110 Teach me to do your will, for you are my God! Let your good Spirit lead me on level ground! 11 For your name's sake, O LORD, preserve my life! In your righteousness bring my soul out of trouble!12 And in your steadfast love you will cut off my enemies, and you will destroy all the adversaries of my soul, for I am your servant. Footnotes [1] 143:9 One Hebrew manuscript, Septuagint; most Hebrew manuscripts To you I have covered (ESV) Old Testament: Isaiah 24:14–23 Isaiah 24:14–23 (Listen) 14 They lift up their voices, they sing for joy; over the majesty of the LORD they shout from the west.115 Therefore in the east2 give glory to the LORD; in the coastlands of the sea, give glory to the name of the LORD, the God of Israel.16 From the ends of the earth we hear songs of praise, of glory to the Righteous One. But I say, “I waste away, I waste away. Woe is me! For the traitors have betrayed, with betrayal the traitors have betrayed.” 17 Terror and the pit and the snare3 are upon you, O inhabitant of the earth!18 He who flees at the sound of the terror shall fall into the pit, and he who climbs out of the pit shall be caught in the snare. For the windows of heaven are opened, and the foundations of the earth tremble.19 The earth is utterly broken, the earth is split apart, the earth is violently shaken.20 The earth staggers like a drunken man; it sways like a hut; its transgression lies heavy upon it, and it falls, and will not rise again. 21 On that day the LORD will punish the host of heaven, in heaven, and the kings of the earth, on the earth.22 They will be gathered together as prisoners in a pit; they will be shut up in a prison, and after many days they will be punished.23 Then the moon will be confounded and the sun ashamed, for the LORD of hosts reigns on Mount Zion and in Jerusalem, and his glory will be before his elders. Footnotes [1] 24:14 Hebrew from the sea [2] 24:15 Hebrew in the realm of light, or with the fires [3] 24:17 The Hebrew words for terror, pit, and snare sound alike (ESV) New Testament: 1 Peter 3:13–4:6 1 Peter 3:13–4:6 (Listen) 13 Now who is there to harm you if you are zealous for what is good? 14 But even if you should suffer for righteousness' sake, you will be blessed. Have no fear of them, nor be troubled, 15 but in your hearts honor Christ the Lord as holy, always being prepared to make a defense to anyone who asks you for a reason for the hope that is in you; yet do it with gentleness and respect, 16 having a good conscience, so that, when you are slandered, those who revile your good behavior in Christ may be put to shame. 17 For it is better to suffer for doing good, if that should be God's will, than for doing evil. 18 For Christ also suffered1 once for sins, the righteous for the unrighteous, that he might bring us to God, being put to death in the flesh but made alive in the spirit, 19 in which2 he went and proclaimed3 to the spirits in prison, 20 because4 they formerly did not obey, when God's patience waited in the days of Noah, while the ark was being prepared, in which a few, that is, eight persons, were brought safely through water. 21 Baptism, which corresponds to this, now saves you, not as a removal of dirt from the body but as an appeal to God for a good conscience, through the resurrection of Jesus Christ, 22 who has gone into heaven and is at the right hand of God, with angels, authorities, and powers having been subjected to him. Stewards of God's Grace 4 Since therefore Christ suffered in the flesh,5 arm yourselves with the same way of thinking, for whoever has suffered in the flesh has ceased from sin, 2 so as to live for the rest of the time in the flesh no longer for human passions but for the will of God. 3 For the time that is past suffices for doing what the Gentiles want to do, living in sensuality, passions, drunkenness, orgies, drinking parties, and lawless idolatry. 4 With respect to this they are surprised when you do not join them in the same flood of debauchery, and they malign you; 5 but they will give account to him who is ready to judge the living and the dead. 6 For this is why the gospel was preached even to those who are dead, that though judged in the flesh the way people are, they might live in the spirit the way God does. Footnotes [1] 3:18 Some manuscripts died [2] 3:19 Or the Spirit, in whom [3] 3:19 Or preached [4] 3:20 Or when [5] 4:1 Some manuscripts add for us; some for you (ESV) Gospel: Matthew 20:17–28 Matthew 20:17–28 (Listen) Jesus Foretells His Death a Third Time 17 And as Jesus was going up to Jerusalem, he took the twelve disciples aside, and on the way he said to them, 18 “See, we are going up to Jerusalem. And the Son of Man will be delivered over to the chief priests and scribes, and they will condemn him to death 19 and deliver him over to the Gentiles to be mocked and flogged and crucified, and he will be raised on the third day.” A Mother's Request 20 Then the mother of the sons of Zebedee came up to him with her sons, and kneeling before him she asked him for something. 21 And he said to her, “What do you want?” She said to him, “Say that these two sons of mine are to sit, one at your right hand and one at your left, in your kingdom.” 22 Jesus answered, “You do not know what you are asking. Are you able to drink the cup that I am to drink?” They said to him, “We are able.” 23 He said to them, “You will drink my cup, but to sit at my right hand and at my left is not mine to grant, but it is for those for whom it has been prepared by my Father.” 24 And when the ten heard it, they were indignant at the two brothers. 25 But Jesus called them to him and said, “You know that the rulers of the Gentiles lord it over them, and their great ones exercise authority over them. 26 It shall not be so among you. But whoever would be great among you must be your servant,1 27 and whoever would be first among you must be your slave,2 28 even as the Son of Man came not to be served but to serve, and to give his life as a ransom for many.” Footnotes [1] 20:26 Greek diakonos [2] 20:27 Or bondservant, or servant (for the contextual rendering of the Greek word doulos, see Preface) (ESV)

David & Saul | I‘ll Let the Lord Deliver Me: Part 3

Play Episode Listen Later Nov 26, 2021 15:00

Official Man City Podcast

City deliver sparkling display to top Group A | City 2-1 PSG

Play Episode Listen Later Nov 25, 2021 17:40

There have been some special nights at the Etihad Stadium and Wednesday was right up there.Two of the best teams in world football going head-to-head and it was City who came out on top, beating PSG 2-1. It was a richly deserved victory. The win means we top the group. It's the fifth straight season we have done so and the ninth season on the bounce we've qualified for the last 16. The stats show we out-passed and outran PSG – and we were certainly more organised and inventive. It was a fantastic performance. After the game we heard from Pep Guardiola and Oleksandr Zinchenko – and joining us in the Matchday Live studio were Nedum Onuoha and Shaun Wright-Phillips. See acast.com/privacy for privacy and opt-out information.

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AEW Dynamite 11/24/21 Review: CM Punk & MJF Deliver A Promo Battle For The Ages...And It‘s ONLY THE BEGINNING

Off The Script w/JDfromNY

Play Episode Listen Later Nov 25, 2021 116:18

CM Punk is back in Chicago for AEW Dynamite but does MJF get involved after Punk snubbed him last week? Also, Bryan Danielson vowed to take out the Dark Order starting with Colt Cabana. This is your AEW Dynamite 11/24/21 full show review, results, and live post show with @JDfromNY206 on Off The Script. AEW Dynamite Nov 24th, 2021:

Episode 228 - Wolves deliver Hammer blow!

E&S Wolves Podcast

Play Episode Listen Later Nov 25, 2021 58:12

Luke Hatfield and Liam Keen bring you the latest episode of the Wolves poddy following Wolves' 1-0 win over West Ham. The pair discuss five big talking points from the win, which has seen the club threaten to gatecrash the lofty heights of the Premier League table. They also delve into the documentary on Raul Jimenez, Ruben Neves' brilliance and more. All your questions are answered and there's a full preview for the clash with Norwich. (Music: Purple Planet)

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David & Saul | I‘ll Let the Lord Deliver Me: Part 2

Play Episode Listen Later Nov 25, 2021 15:00

The Speaking Club: Mastering the Art of Public Speaking

The Biggest Barrier to Fulfilling Your Speaking Potential - 198

Play Episode Listen Later Nov 25, 2021 27:55

In this show, I'm talking about one of the biggest reasons speaking is ranked higher than death in people's fears. I became consciously aware of this thing in my early forties, and it's something I've struggled with all through my life, and still do today. The trouble is that I'm not alone. This is a struggle I see affecting so many people, and in a lot of ways it's worse now than ever before. The trouble is that no matter how ‘polished' and accomplished you are, your impact will always be diminished if this barrier gets between you and your audience. What is it, and how can you get rid of it? That's what this episode is all about. Enjoy! What you'll discover: The big problem. The six ways this problem can negatively impact your speaking. Why perspective doesn't just help painters. How to turn your biggest enemy into an ally. The Serenity prayer and how it can help your speaking. And lots more!! Leave a rating or review for The Speaking Club (Take a photo of your review and get a free e-copy of my book Cracking Speech Mate - How to Use Humour to Make You an Amazing Speaker!) Resources*: Nail Your Signature Talk Programme Take the Snackable Story Challenge The Speaking Club Facebook Group The Speaking Club ‘Live' Membership Grab your copy of Straight to the Top - How to Create and Deliver a Killer Elevator Pitch Grab your copy of Cracking Speech Mate - How to Add Humour to Make You An Amazing Speaker https://www.saraharcher.co.uk https://www.storyledmarketing.com https://www.ratethispodcast.com/tsc https://www.hotflushrebels.com To share your thoughts: leave a comment below. Share this show on Twitter, Facebook or LinkedIn. To help the show out: Leave an honest review at https://www.ratethispodcast.com/tsc. Your ratings and reviews really help get the word out and I read each one. Subscribe on iTunes. *(please note if you use my link I get a small commission, but this does not affect your payment)

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How to Communicate More Effectively - Jason Marc Campbell

Superhumans At Work by Mindvalley

Play Episode Listen Later Nov 25, 2021 44:05

In this surprise episode, I share with you a class that I taught to Mindvalley Members when the guest cancelled 15 minutes before the workshop. Unfazed, I decided to give my own presentation on Communication where I teach important ideas that you can use in a 1-to-1 conversation, doing small meetings all the way to speaking in front of thousands. I am of particularly high energy during this session and I know you'll walk away if actionable insights. Listen out for: The 3 Pillars of Effective communication from Aristotle Times How you can overcome being nervous when you speak The difference between your Content and your Deliver and how to improve both The key difference between Western and Eastern styles of presentation Bonus: See the article which inspired the talk today: https://www.skipprichard.com/how-to-communicate-effectively-with-anyone-anywhere/ Subscribe to 'Mindvalley Membership' to discover 30+ Mindvalley Quests – at a surprisingly low annual fee. You can also watch some of my workshops live, interact with the guests, connect with the world's best teachers and find your community here

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The Difference Between Men and Women … In Marketing, with Matt Mullenax, Co-Founder and CEO of Huron

In the Lord I Take Refuge: Daily Devotions Through the Psalms with Dane Ortlund

Play Episode Listen Later Nov 25, 2021 42:32

The old saying goes that men are from Mars, women are from Venus. And while that's not literally true, when it comes to marketing, men and women do seem like two different species. What resonates with a man is wildly different than what resonates with a woman. For instance, I love a good ingredients list and couldn't care less about how much lather I get from my body wash. A lot of men apparently feel the exact opposite. These are the kinds of things that all businesses need to think of when it comes to targeting and sending the right message. And it's a topic I went deep on in the episode of Up Next in Commerce with Matt Mullenax, the Co-Founder and CEO of Huron. Matt talked me through all the ways he had to test, poll, and iterate on his advertising to get his men's body care brand off the ground. But when he found the right formula, all of a sudden it was like striking gold. We're talking crazy click-through rates, plummeting CPAs, and a direct line into the messaging that men are aligned with. Do you want to know what it is? And are you interested in what other heavy lifts Matt is working on now for long-term payoffs? Find out on this episode!Main Takeaways:The Humanization of Brand: People used to be excited by the novelty of buying online. As the DTC world evolved, consumers have gotten smarter and these days, your brand has to resonate in ways beyond just having a good product available. Some of the aspects of humanizing the brand, such as building personal connections, will require a heavy lift upfront, but the long-term value.An Atypical CX Strategy: Historically, CX has been seen as reactive, but there are ways to be proactive and ensure an exceptional customer experience no matter the situation. You should not wait for a problem to arise to help a customer out. If you know there might be a delay in shipping or some other situation arises, by reaching out before the product is delayed, you build trust with your customer.Find Your Internal Cheat Codes: Whether you have a founder with deep connections in manufacturing or you're friends with an Instagram influencer, there are certain elements you bring to that table that you should tap into to give you a leg up in one way or another.For an in-depth look at this episode, check out the full transcript below. Quotes have been edited for clarity and length.---Up Next in Commerce is brought to you by Salesforce Commerce Cloud. Respond quickly to changing customer needs with flexible Ecommerce connected to marketing, sales, and service. Deliver intelligent commerce experiences your customers can trust, across every channel. Together, we're ready for what's next in commerce. Learn more at salesforce.com/commerce---For a full transcript of this interview, click here.

Psalm 59 - Deliver Me from My Enemies

Play Episode Listen Later Nov 25, 2021 4:32

If we have pains we do not deserve, how much more does the holy God not deserve the pains of our own failure to defend him and praise him and follow him wholeheartedly? Dane Ortlund is the author of In the Lord I Take Refuge: 150 Daily Devotions through the Psalms. Hardcover Audiobook Ebook

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David & Saul | I‘ll Let the Lord Deliver Me: Part 1

Play Episode Listen Later Nov 24, 2021 15:00

5 Minutes with Pastor Oti

24th November 2021 – Deliver Others In The Name – 5 Mins with Pastor Oti (Love Economy)

Play Episode Listen Later Nov 24, 2021

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A 911 dispatcher is being hailed after helping a couple deliver their baby

Utah's Morning News

Play Episode Listen Later Nov 23, 2021 12:13

See omnystudio.com/listener for privacy information.

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November 23: Psalms 120–123; Psalms 124–127; Nahum 1:1–13; 1 Peter 1:13–25; Matthew 19:13–22

ESV: Daily Office Lectionary

Play Episode Listen Later Nov 23, 2021 10:14

Proper 29 First Psalm: Psalms 120–123 Psalms 120–123 (Listen) Deliver Me, O Lord A Song of Ascents. 120 In my distress I called to the LORD, and he answered me.2 Deliver me, O LORD, from lying lips, from a deceitful tongue. 3 What shall be given to you, and what more shall be done to you, you deceitful tongue?4 A warrior's sharp arrows, with glowing coals of the broom tree! 5 Woe to me, that I sojourn in Meshech, that I dwell among the tents of Kedar!6 Too long have I had my dwelling among those who hate peace.7 I am for peace, but when I speak, they are for war! My Help Comes from the Lord A Song of Ascents. 121 I lift up my eyes to the hills. From where does my help come?2 My help comes from the LORD, who made heaven and earth. 3 He will not let your foot be moved; he who keeps you will not slumber.4 Behold, he who keeps Israel will neither slumber nor sleep. 5 The LORD is your keeper; the LORD is your shade on your right hand.6 The sun shall not strike you by day, nor the moon by night. 7 The LORD will keep you from all evil; he will keep your life.8 The LORD will keep your going out and your coming in from this time forth and forevermore. Let Us Go to the House of the Lord A Song of Ascents. Of David. 122 I was glad when they said to me, “Let us go to the house of the LORD!”2 Our feet have been standing within your gates, O Jerusalem! 3 Jerusalem—built as a city that is bound firmly together,4 to which the tribes go up, the tribes of the LORD, as was decreed for1 Israel, to give thanks to the name of the LORD.5 There thrones for judgment were set, the thrones of the house of David. 6 Pray for the peace of Jerusalem! “May they be secure who love you!7 Peace be within your walls and security within your towers!”8 For my brothers and companions' sake I will say, “Peace be within you!”9 For the sake of the house of the LORD our God, I will seek your good. Our Eyes Look to the Lord Our God A Song of Ascents. 123 To you I lift up my eyes, O you who are enthroned in the heavens!2 Behold, as the eyes of servants look to the hand of their master, as the eyes of a maidservant to the hand of her mistress, so our eyes look to the LORD our God, till he has mercy upon us. 3 Have mercy upon us, O LORD, have mercy upon us, for we have had more than enough of contempt.4 Our soul has had more than enough of the scorn of those who are at ease, of the contempt of the proud. Footnotes [1] 122:4 Or as a testimony for (ESV) Second Psalm: Psalms 124–127 Psalms 124–127 (Listen) Our Help Is in the Name of the Lord A Song of Ascents. Of David. 124 If it had not been the LORD who was on our side— let Israel now say—2 if it had not been the LORD who was on our side when people rose up against us,3 then they would have swallowed us up alive, when their anger was kindled against us;4 then the flood would have swept us away, the torrent would have gone over us;5 then over us would have gone the raging waters. 6 Blessed be the LORD, who has not given us as prey to their teeth!7 We have escaped like a bird from the snare of the fowlers; the snare is broken, and we have escaped! 8 Our help is in the name of the LORD, who made heaven and earth. The Lord Surrounds His People A Song of Ascents. 125 Those who trust in the LORD are like Mount Zion, which cannot be moved, but abides forever.2 As the mountains surround Jerusalem, so the LORD surrounds his people, from this time forth and forevermore.3 For the scepter of wickedness shall not rest on the land allotted to the righteous, lest the righteous stretch out their hands to do wrong.4 Do good, O LORD, to those who are good, and to those who are upright in their hearts!5 But those who turn aside to their crooked ways the LORD will lead away with evildoers! Peace be upon Israel! Restore Our Fortunes, O Lord A Song of Ascents. 126 When the LORD restored the fortunes of Zion, we were like those who dream.2 Then our mouth was filled with laughter, and our tongue with shouts of joy; then they said among the nations, “The LORD has done great things for them.”3 The LORD has done great things for us; we are glad. 4 Restore our fortunes, O LORD, like streams in the Negeb!5 Those who sow in tears shall reap with shouts of joy!6 He who goes out weeping, bearing the seed for sowing, shall come home with shouts of joy, bringing his sheaves with him. Unless the Lord Builds the House A Song of Ascents. Of Solomon. 127 Unless the LORD builds the house, those who build it labor in vain. Unless the LORD watches over the city, the watchman stays awake in vain.2 It is in vain that you rise up early and go late to rest, eating the bread of anxious toil; for he gives to his beloved sleep. 3 Behold, children are a heritage from the LORD, the fruit of the womb a reward.4 Like arrows in the hand of a warrior are the children1 of one's youth.5 Blessed is the man who fills his quiver with them! He shall not be put to shame when he speaks with his enemies in the gate.2 Footnotes [1] 127:4 Or sons [2] 127:5 Or They shall not be put to shame when they speak with their enemies in the gate (ESV) Old Testament: Nahum 1:1–13 Nahum 1:1–13 (Listen) 1 An oracle concerning Nineveh. The book of the vision of Nahum of Elkosh. God's Wrath Against Nineveh 2 The LORD is a jealous and avenging God; the LORD is avenging and wrathful; the LORD takes vengeance on his adversaries and keeps wrath for his enemies.3 The LORD is slow to anger and great in power, and the LORD will by no means clear the guilty. His way is in whirlwind and storm, and the clouds are the dust of his feet.4 He rebukes the sea and makes it dry; he dries up all the rivers; Bashan and Carmel wither; the bloom of Lebanon withers.5 The mountains quake before him; the hills melt; the earth heaves before him, the world and all who dwell in it. 6 Who can stand before his indignation? Who can endure the heat of his anger? His wrath is poured out like fire, and the rocks are broken into pieces by him.7 The LORD is good, a stronghold in the day of trouble; he knows those who take refuge in him.8 But with an overflowing flood he will make a complete end of the adversaries,1 and will pursue his enemies into darkness.9 What do you plot against the LORD? He will make a complete end; trouble will not rise up a second time.10 For they are like entangled thorns, like drunkards as they drink; they are consumed like stubble fully dried.11 From you came one who plotted evil against the LORD, a worthless counselor. 12 Thus says the LORD, “Though they are at full strength and many, they will be cut down and pass away. Though I have afflicted you, I will afflict you no more.13 And now I will break his yoke from off you and will burst your bonds apart.” Footnotes [1] 1:8 Hebrew of her place (ESV) New Testament: 1 Peter 1:13–25 1 Peter 1:13–25 (Listen) Called to Be Holy 13 Therefore, preparing your minds for action,1 and being sober-minded, set your hope fully on the grace that will be brought to you at the revelation of Jesus Christ. 14 As obedient children, do not be conformed to the passions of your former ignorance, 15 but as he who called you is holy, you also be holy in all your conduct, 16 since it is written, “You shall be holy, for I am holy.” 17 And if you call on him as Father who judges impartially according to each one's deeds, conduct yourselves with fear throughout the time of your exile, 18 knowing that you were ransomed from the futile ways inherited from your forefathers, not with perishable things such as silver or gold, 19 but with the precious blood of Christ, like that of a lamb without blemish or spot. 20 He was foreknown before the foundation of the world but was made manifest in the last times for the sake of you 21 who through him are believers in God, who raised him from the dead and gave him glory, so that your faith and hope are in God. 22 Having purified your souls by your obedience to the truth for a sincere brotherly love, love one another earnestly from a pure heart, 23 since you have been born again, not of perishable seed but of imperishable, through the living and abiding word of God; 24 for “All flesh is like grass and all its glory like the flower of grass. The grass withers, and the flower falls,25 but the word of the Lord remains forever.” And this word is the good news that was preached to you. Footnotes [1] 1:13 Greek girding up the loins of your mind (ESV) Gospel: Matthew 19:13–22 Matthew 19:13–22 (Listen) Let the Children Come to Me 13 Then children were brought to him that he might lay his hands on them and pray. The disciples rebuked the people, 14 but Jesus said, “Let the little children come to me and do not hinder them, for to such belongs the kingdom of heaven.” 15 And he laid his hands on them and went away. The Rich Young Man 16 And behold, a man came up to him, saying, “Teacher, what good deed must I do to have eternal life?” 17 And he said to him, “Why do you ask me about what is good? There is only one who is good. If you would enter life, keep the commandments.” 18 He said to him, “Which ones?” And Jesus said, “You shall not murder, You shall not commit adultery, You shall not steal, You shall not bear false witness, 19 Honor your father and mother, and, You shall love your neighbor as yourself.” 20 The young man said to him, “All these I have kept. What do I still lack?” 21 Jesus said to him, “If you would be perfect, go, sell what you possess and give to the poor, and you will have treasure in heaven; and come, follow me.” 22 When the young man heard this he went away sorrowful, for he had great possessions. (ESV)

151: Stand Out from the Competition - Your Guide to Create and Deliver Remarkable Experiences with Dan Gingiss

Navigating the Customer Experience

Play Episode Listen Later Nov 23, 2021 27:09

Dan Gingiss is an international keynote speaker and customer experience coach who believes that a remarkable customer experience is your best marketing strategy. His 20-year professional career spanned multiple disciplines, including customer experience, marketing, social media and customer service. He held leadership positions at McDonald's, Discover and Humana. Dan is the author of The Experience Maker: How To Create Remarkable Experiences That Your Customers Can't Wait To Share, which was released in September 2021. And he's also the author of Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media. He also hosts the “Experience This!” show podcast and “The Experience Maker Show.” He earned a B.A. in Psychology and Communications from the University of Pennsylvania, and an M.B.A. in Marketing from the Kellogg School of Management at Northwestern University. Questions Could you share a little bit about your journey? How it is that you got to where you are today? Could you share with our listeners, Dan, a little bit about this book, maybe share with us maybe three to four pillars that the book is built on? And why a company would need a tool like this to enhance our customer experience? Could you maybe give us one or two examples of maybe companies that you know, that have demonstrated an immersive experience? You mentioned that word of mouth is the best type of advertising for any business. How can we get our customers to the point where they want to share their experiences with us and it's not just a mere experience? Have you found that customers expectations have changed somewhat, since the pandemic? Do you find that they're more sensitive to customer experiences, their expectations are higher? What has your experience been as a customer experience specialist in this area? In this whole digital transformation space that companies are going through, how do you think we can re humanize the customer experience, even though we're using digital to support that whole transition and make things easier for customers? Can you share with us what's the one online resource, tool, website or app that you absolutely can't live without in your business? Can you also share with us maybe one or two books that have had the biggest impact on you? It could be a book that you read a very long time ago, or even one that you read recently, but it still had a great impact on you. Can you also share with us what's the one thing that's going on in your life right now, something that you're really excited about? It could be something you're working on to develop yourself or your people. Where can listeners find you online? Do you have a quote or a saying that during times of adversity or challenge, you'll tend to revert to this quote; it kind of helps to keep you on track or get you refocus if for any reason you got derailed. Highlights Dan's Journey Dan shared that he started out in a marketing role right after college, even though he had never taken a marketing class; he was a psychology and communications, undergraduate major. And he realized once he gets into marketing, that's basically what marketing is, it's psychology plus communication. So, it turned out to work out pretty well. And he held that job for about four years, he really liked it. But he ended up going to business school, where he really formalized the marketing learning. And he learned that everything he had been doing had names and frameworks and all that sort of thing. And then he spent another 15 - 16 years in corporate America, in financial services, healthcare, and eventually McDonald's, learning all sorts of marketing channels, but also evolving into customer experience, and really falling in love with CX and its power to impact the bottom line, to obviously make customers happier. And so, the book is really a summary of everything that he's learned, put into a simple framework that allows companies to create remarkable experiences for their customers without spending a lot of money. “The Experience Maker, How to Create Remarkable Experiences That Your Customers Can't Wait to Share” - The Pillars That The Book is Built On Me: Amazing. So the book is really, really an awesome tool. So, for those of our listeners that are not familiar with Dan's book, it's The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share. So, could you share with our listeners, Dan, a little bit about this book, maybe share with us maybe three to four pillars that the book is built on? And why a company would need a tool like this to enhance our customer experience? Dan shared that he's a believer as a marketer, that the single best way to do marketing today is to get our customers to do it for us. And it's called word of mouth marketing; it's usually been considered the holy grail for marketers, and something that's been on attainable until now. And really, what we're finding is that the companies that create great experiences don't have to work so hard at marketing, because their customers are doing it for them, they're sharing these experiences, because people like sharing positivity. We know that people share both negative experiences and positive experiences, but what they don't share is an average experience. Nobody ever has said; “Let me tell you about the perfectly ordinary restaurant I went to last night.” That's not something we care to share. But man, we will talk about it if it was amazing, and we will talk about it if it was terrible. And so, the idea of the book is to teach companies, how do you create those amazing experiences and how do you create them in such a way that customers can't help themselves, they reach into their pocket and grab their phone and take a picture and share it and say nice things about you. So, the framework that he introduced is called WISER. And it's so that you become wiser than the competition when it comes to customer experience. The first four letters wise stand for Witty, Immersive, Shareable, and Extraordinary, which are four different elements that help to create the kinds of experiences that are remarkable or worthy of remark, worthy of talking about. Now you can use one of them, or you can use more than one of them. And the more that you stack them, the more powerful they are. But even just using one is going to start to change how your customers perceive the experience with you. The R in WISER then becomes about being Responsive. And when people are talking about us, especially on social media, we've got to be part of that conversation. After all, if somebody gives us a compliment, we ignore them in real life, that's pretty rude. They don't think really highly of us and yet brands do that all the time in social media, where customers are complimenting them, but the brand is nowhere to be found. Me: So, one of the things I really liked about the section on Witty, so you kind of explained that a little bit for us, you indicated that it wasn't so much about being humorous, because not many brands can carry off humour, depending on what their brand, reputation or image is. But more so, being very clever and creative in the messaging that you put across. And there was one that really caught my eye in the book when I was reading; the gas station one where it said customer service is priceless and I thought that was really cool. Because at a gas station, typically, rates are not necessarily the best. So, that kind of caught my eye like if I did see two gas stations, as you suggested in the book and said customer service is priceless, I probably would go to the one that said that versus the one that didn't have anything that would have caught my eye. That was really cool. Dan shared that one of the ideas there is that competing on price is a loser's game, and all you got to do is talk to that gas station owner because he's got his competitor right across the street selling a very similar product for the exact same price. So, competing on price isn't going to work for him. Now competing on product is also difficult because they're both selling gas and inside their stores, they're both selling basically the same convenience items. So, what's left is customer experience and if this particular gas station can differentiate based on the service that you're going to get, that is a reason to choose one over the other one across the street. Example of Companies that Have Demonstrated an Immersive Experience Me: So, the next part of your book talks about delivering an experience that is immersive. Could you maybe give us one or two examples of maybe companies that you know, that have demonstrated an immersive experience? Dan shared that immersive is really about the continuity of the experience and creating something that is consistent and fluid in the customer's eyes. And that's difficult as companies get bigger because they tend to have silos and everyone in each silo is responsible for one part of the experience, but nobody's responsible for connecting those experiences together. So the poor customer ends up with this very choppy experience moving from part to part in your company. So, one of the examples that he shared in the book is about a company called Imperfect Produce. And they're a company that takes strangely shaped and sized fruit and vegetables that don't meet the cosmetic standards of a grocery store. And they box them into a subscription service that you can get a box every week at your doorstep. And what they do is play on this idea that their fruits and vegetables sometimes look funny, they're sometimes too big or too small, or they're dented, or they're just shaped weirdly. And so, they actually lean into that and they have these characters that appear throughout the experience that are these vegetables and they have googly eyes. And you see these characters in their marketing, on the box, really throughout the experience. The other thing that they really lean into is this idea that by buying their fruits and vegetables, which otherwise would have gone into the landfill, you're doing a good thing, you're saving waste from going to the landfill, you're saving water and CO2 because of the farmers not having to replant so often and they track this on the website. So, every time he goes in to pick his fruits and vegetables, he's reminded of how much he has saved from the landfill and he noticed the other day he just crossed 1200 pounds of produce that he's gotten since he's been a customer. And these are the kinds of things that keep people coming back for more because of the immersive nature of them; he's much more tied into this brand than he would have been if they weren't immersive. Me: It's almost like you feel like you're a part of their journey in whatever they're doing and because of that, it's much more difficult for you to walk away from them. And now it becomes a real relationship, because there's value being given on both ends of the spectrum. How to Get Customers to Share Their Experiences With Us Me: Now, you also mentioned that your experiences must be shareable. And I remember you used this word in the book, where you said customers have like a “Meh” experience, which is, I guess, just a mediocre one. I guess if we were to compare it to NPS, it would be like persons who scored seven and eight, because they're not really wowed, but they're not disappointed either, so they're kind of in the middle. So, what I really wanted to ask was, we have customers who we want to share our experiences and you mentioned that word of mouth is the best type of advertising for any business. “How can we get our customers to the point where they want to share their experiences with us and it's not just a “Meh” experience?” Dan shared that the best example that he thinks really epitomizes this is the story that he tells in the book of taking his son for his birthday to a restaurant called Fleming Steakhouse. And they walk into the restaurant, he had already told them ahead of time that it was his son's birthday, and the Maître d' hands him a birthday card that is signed by the staff. And he was pretty impressed with that, he had not seen that before. And they're sitting in eating our dinner and the discussion turns to and this may just happen in families where dad is a customer experience guy. But the discussion turns to his daughter actually brought up and said, “Hey, if they brought us a birthday card, I'll bet they're going to do something pretty special at the end of the meal.” In the US, you often get a slice of cake and a candle when it's your birthday, and it's a very nice gesture, it's just that every restaurant does it, so it doesn't necessarily stand out. And sure enough, Fleming's did not disappoint, they came out with a box of handmade chocolates that was sitting on a plate, where Happy Birthday was spelled out in cocoa powder. And instead of a candle, they had a sparkler and the sparkler is so much cooler than a candle. Now, there are four people at the table and without being told to and without coordinating, everybody immediately grabbed for their phones. And they took a picture of this dessert. And the parent shared it to Facebook, and the kids shared it to Snapchat or Instagram, and just like that, Fleming's had four different shares of an experience at their restaurant, all because they decided that a slice of cake and a candle while a nice gesture, is just not going to stand out enough for people to want to share it. Now, he'll bet that box of chocolates and the sparkler doesn't cost them much more, it might even be around the same price. But the idea is that it's so completely different and it stands out in such a way that people can't help themselves, they want to take a picture of it. And so, he uses that as a metaphor for companies to think about, “Where do you have a candle that you could turn into a sparkler?” Because that's the difference, that's what makes it shareable. Me: That's amazing. That was really out of the box thinking that that restaurant did for your son. And you're right; every restaurant does just give a cake and a candle so if you're doing something different then I guess that's where the extraordinary in your wise acronym comes in because that experience was definitely extra ordinary, it was definitely out of the ordinary. Dan stated that extraordinary just means a little bit better than ordinary, it doesn't have to be a private firework show and a Beyonce' concert, that's extraordinary too. But nobody has that kind of budget to do. And so, it's just about figuring out somewhere in your journey, where let's say you're doing something the same way that your competitors do it, that's a pretty good bet that that's an average experience, because your competitors are not delivering extraordinary experiences most of the time. So if you're doing it like everybody else is doing it, do it differently. And that's a great way to go from ordinary to extraordinary, make it stand out by being a little bit different and that is another element that causes people to want to talk about it. Since the Pandemic, Do You Find That Customers Are More Sensitive to Customer Experiences? Me: So Dan, a big part of customer experience now, I know it has definitely changed a lot. I know a lot of customers are paying so much more attention to it now since we're all going through this global pandemic. But have you found that customers expectations have changed somewhat, since the pandemic? Do you find that they're more sensitive to customer experiences, their expectations are higher? What has your experience been as a customer experience specialist in this area? Dan stated absolutely. He thinks we as customers really took note, especially early on in the pandemic, of which companies were there for us when we really needed them, and which companies weren't. And the truth is, is that a lot of companies did a very nice job at especially at the beginning of the pandemic, responding, reacting, and innovating. And then other companies really did not a good job of this. And basically checked the box, and didn't particularly do anything different. So, an example of that is when the pandemic first started, most of us got a lot of emails from companies that were telling us about their enhanced cleaning procedures. And he loved that everybody called them enhanced cleaning procedures, they weren't ever better or improved, or anything other than the word enhanced because somebody started using the word enhance, and then everybody else copied that word. And they also sent us, at least in the US, they would send us to the CDC website, which is the Center for Disease Control, he's sure other countries have a similar organization. And what he found was that all these emails basically said the same thing, they were totally uncreative, unremarkable. And then I got an email from his investment broker Charles Schwab and their email didn't say anything about cleaning procedures, or the CDC website. Instead, their email said, “We understand that you must be very nervous about a volatile stock market. And so, we want to make sure that you know all of these tools and benefits that you have available to you that you can use to help you through this difficult time.” And for him, that was exactly what he needed from his investment firm. He didn't care about their cleaning procedure, that wasn't important to him. But he certainly cared about a volatile stock market. So that's the difference between companies that cared, and that were really trying to deliver what customers needed at this difficult time, versus what everybody else was doing. And so, that is something that customers remember and they've seen lots and lots of customers switch brands during the pandemic, because they realized that the company they were doing business with just wasn't going to be delivering the experience that they wanted. Re-Humanize The Customer Experience Even Though Using Digital to Support that Whole Transition and Make Things Easier for Customers Me: Amazing. So, that's definitely some other ways that our customers' expectations have changed. I think also Dan, since the pandemic, I get that digital transformation is super important and it definitely makes life that much easier for the customer and can create that effortless experience for them and seamless experience, especially seeing that you may not want to physically go to the business place. But I get a lot of questions from time to time from companies asking me questions like; “Do you think human beings are going to become obsolete totally in the whole realm of customer experience? And of course, my answer is always no. But in this whole digital transformation space that companies are going through, how do you think we can re humanize the customer experience, even though we're using digital to support that whole transition and make things easier for customers? Dan shared that he totally agrees with Yanique, humans aren't going anywhere, we're not going to be replaced by robots. And the reality is that customers today crave human interaction and the pandemic actually exacerbated that, especially the time that we were all stuck in our homes for so long, we wanted human interaction. And so, there's a time and a place for both human engagement and technology engagement within the customer journey. There are times where we just want to self serve, and we just want to go online and see our balance or pay a bill or whatever and we don't want anybody to bother us, we just want to do it ourselves. And then there are other times where we really need to talk to someone because we have a problem that we don't think we can solve by ourselves or that might have too many layers to it. And so, we don't, at that point, want to talk to a computer, we want to talk to a person. And he thinks that companies that are getting it right are figuring out when do we deliver self service and when do we deliver human service. But those two things are always going to exist; one is not going to replace another. App, Website or Tool that Dan Absolutely Can't Live Without in His Business When asked about online resource that he cannot live without in his business, Dan shared that he would say right now it's actually LinkedIn and the reason for that is just that it is the place where he network, where he share content, where he consume other people's content. And where he meets people that want to do business with him. And he thinks that is the space right now online that he can't do without. Books That Have Had the Greatest Impact on Dan When asked about books that have had the biggest impact, Dan shared that one of his favorites is They Ask You Answer: A Revolutionary Approach to Inbound Sales, Content Marketing and Today's Digital Consumer by Marcus Sheridan. It's a marketing book and it teaches you how to create content around the questions that your customers ask you, or that your prospects ask you. And so, although it's a marketing book, it actually takes a lot of customer experience themes into it and he thinks it was one of the most valuable books that he has read, and has used in his own business and actually has used with clients as well. Another one that he would pick, he's going to go with one of Jay Baer's books, because he loves him as well. He really loved Utility, but he's going to go with Hug Your Haters: How to Embrace Complaints and Keep Your Customers. And much like his (Dan) first book, being about social media, customer service, this is really a book that tells you to embrace complaints, and to learn from them and to treat them as gifts, because they can help you not only be responsive to customers, and maybe turn them from detractors to advocates, but also to go back to your business and find what's actually wrong and try to fix it for other people. So, Hug Your Haters is another one that definitely changed how he thinks about things. What Dan is Really Excited About Now! When asked about something that he's really excited about, Dan stated that you're asking a guy that just spent nine months launching a book; he's now kind of just coming off of that. But he'll say that he's super excited to be back speaking on stages in person. He had two keynotes this week in two different cities, it was so nice to be with people again, yes, everybody's being safe and wearing a mask where appropriate. But there's just something as the speaker to talking to people in real life and seeing their eyes and seeing their reactions and hearing them laugh and clap and what have you that just doesn't happen on Zoom or in digital channels. And so, that's something he's really excited about is the fact that live events are coming back and are back in some places. And he really looks forward to doing a lot more of those in 2022. Me: That's brilliant, love that. So simple. And pre pandemic, we probably would have taken these very simple things for granted. I'm sure we never would have imagined a time when we were locked up in our homes and everything had to be digital. So now, as you said, we're getting back out there, and we're still being safe. But you really appreciate the very simple things in life that as I would say, we may have taken for granted; we wouldn't have realized how important or how valuable those kinds of experiences are. Where Can We Find Dan Online Website - https://dangingiss.com/ LinkedIn – Dan Gingiss Twitter - @dgingiss Quote or Saying that During Times of Adversity Dan Uses When asked about a quote or saying that he tends to revert to, Dan shared that this quote, believe it or not comes from a fortune cookie. He got this fortune that he was so excited about and he taped it up on to his camera right behind his laptop screen. So, since the camera is always facing him, he can always see this. And it says, “Never mind tomorrow. Today is the day.” And he loves that because there are days where we want to procrastinate, or there are days where we just don't have the energy. And he likes reminding himself that today's the day and today is the day that he can move his business forward, he can help a customer out, he can do something nice for somebody, and you never know what tomorrow brings, or even if tomorrow brings and so that's a quote that's definitely stuck with him for a while. Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners Links The Experience Maker: How to Create Remarkable Experiences That Your Customers Can't Wait to Share by Dan Gingiss Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media by Dan Gingiss They Ask You Answer: A Revolutionary Approach to Inbound Sales, Content Marketing and Today's Digital Consumer by Marcus Sheridan Hug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay Baer The ABC's of a Fantastic Customer Experience Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

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