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On this re-release episode of the Live Greatly podcast, Kristel Bauer sits down with organizational psychologist, Stanford professor, bestselling author, and leadership expert Robert Sutton to discuss how leaders can reduce unnecessary workplace friction, build stronger teams, improve organizational culture, and create environments where people can thrive. Drawing from his book The Friction Project, Robert shares insights on identifying "bad friction," making work more effective, receiving feedback with greater resilience, building self-awareness as a leader, and why his famous "No Asshole Rule" continues to be so relevant in today's workplace. Whether you're leading a team, managing organizational change, or looking to improve workplace performance, this conversation offers actionable insights to help you become a more intentional and effective leader. Tune in now! Key Takeaways From This Episode What workplace friction is—and how to recognize it How great leaders remove unnecessary barriers to success Lessons from The Friction Project The leadership principles behind the "No Asshole Rule" How to build greater self-awareness as a leader Why receiving honest feedback is essential for growth ABOUT ROBERT SUTTON: Robert I. Sutton is an organizational psychologist and professor of Management Science and Engineering in the Stanford Engineering School. He has given keynote speeches to more than 200 groups in 20 countries, and served on numerous scholarly editorial boards. Sutton's work has been featured in the New York Times, BusinessWeek, The Atlantic, Financial Times, Wall Street Journal, Vanity Fair, and Washington Post. He is a frequent guest on various television and radio programs, and has written eight books including The Friction Project, and two edited volumes, including the bestsellers The No Asshole Rule; Good Boss, Bad Boss; and Scaling Up Excellence. About the book THE FRICTION PROJECT: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder (St. Martin's Press; January 30, 2024), bestselling authors and Stanford professors Robert I. Sutton and Hayagreeva "Huggy" Rao present a decade's worth of research on what ought to be easy and what ought to be hard in organizations, and how to change things for the better. Based on their research, case studies, and hundreds of engagements with top companies, the authors reveal just how widespread this affliction is, and provide a roadmap for readers to take up the mantle and blaze a path out of the muck. Sutton and Rao tease out the most common and destructive forms of friction, and share proven tactics, tools, and practices that can help us avert these traps and move forward. Ultimately, THE FRICTION PROJECT makes the case for a new philosophy that empowers us to build positive, productive, and humane organizations that make life better for their people and those they serve. Website: https://www.bobsutton.net/ Order the book, THE FRICTION PROJECT - How Smart Leaders Make the Right Things Easier and the Wrong Things Harder: https://www.bobsutton.net/book/the-friction-project/ Social Media Links: LinkedIn: https://www.linkedin.com/in/bobsutton1/ Twitter: https://twitter.com/work_matters About the Host of the Live Greatly podcast, Kristel Bauer: Kristel Bauer is a corporate wellness and performance expert, keynote speaker and TEDx speaker supporting organizations and individuals on their journeys for more happiness and success. She is the award-winning author of Work-Life Tango: Finding Happiness, Harmony, and Peak Performance Wherever You Work (John Murray Business November 19, 2024). With Kristel's healthcare background, she provides data driven actionable strategies to leverage happiness and high-power habits to drive growth mindsets, peak performance, profitability, well-being and a culture of excellence. Kristel's keynotes provide insights to "Live Greatly" while promoting leadership development and team building. Kristel is the creator and host of her global top self-improvement podcast, Live Greatly. She is a contributing writer for Entrepreneur, and she is an influencer in the business and wellness space having been recognized as a Top 10 Social Media Influencer of 2021 in Forbes. As an Integrative Medicine Fellow & Physician Assistant having practiced clinically in Integrative Psychiatry, Kristel has a unique perspective into attaining a mindset for more happiness and success. Kristel has presented to groups from the American Gas Association, Bank of America, bp, Commercial Metals Company, General Mills, Northwestern University, Santander Bank and many more. Kristel's work has been featured in Forbes and she has had multiple TV appearances including NBC News Daily, ABC News Live, FOX Weather, ABC 7 Chicago, WGN Daytime Chicago and more. Kristel lives in the Chicago, IL area and she can be booked for speaking engagements worldwide. To Book Kristel as a speaker for your next event, click here. Website: www.livegreatly.co Follow Kristel Bauer on: Instagram: @livegreatly_co LinkedIn: Kristel Bauer Twitter: @livegreatly_co Facebook: @livegreatly.co Youtube: Live Greatly, Kristel Bauer To Watch Kristel Bauer's TEDx talk of Redefining Work/Life Balance in a COVID-19 World click here. Click HERE to check out Kristel's corporate wellness and leadership blog Click HERE to check out Kristel's Travel and Wellness Blog Disclaimer: The contents of this podcast are intended for informational and educational purposes only. Always seek the guidance of your physician for any recommendations specific to you or for any questions regarding your specific health, your sleep patterns changes to diet and exercise, or any medical conditions. Always consult your physician before starting any supplements or new lifestyle programs. All information, views and statements shared on the Live Greatly podcast are purely the opinions of the authors, and are not medical advice or treatment recommendations. They have not been evaluated by the food and drug administration. Opinions of guests are their own and Kristel Bauer & this podcast does not endorse or accept responsibility for statements made by guests. Neither Kristel Bauer nor this podcast takes responsibility for possible health consequences of a person or persons following the information in this educational content. Always consult your physician for recommendations specific to you.
AI has become a part of all of our lives in recent years—even for kids. Dana Suskind is a pediatric cochlear implant surgeon and the author of the new book Human Raised, a science-backed guide to parenting in the age of AI. In this episode, Adam and Dana take a closer look at the impact AI can have on kids, and they break down the key components of healthy development that only human caregivers can provide. Dana also shares her HOPE framework for navigating our relationship with this new technology and she emphasizes the importance of friction in relationships when it comes to learning valuable soft skills.Featured guestFollow Dana Suskind on Instagram, LinkedIn, and at https://humanraised.org/Buy Human RaisedConnect with the teamFollow Adam on Instagram, LinkedIn, and at adamgrant.net/Subscribe to Adam's Substack GrantedWatch ReThinking videos on YouTube at TEDPodsFollow TED on X, Instagram, Facebook, LinkedIn, and TikTokReThinking is produced by Cosmic Standard. Our Senior Producer is Jessica Glazer, our Engineer is Aja Simpson, our Technical Director is Jacob Winik, and our Executive Producer is Eliza Smith.For the full text transcript, visit ted.com/podcasts/rethinking-with-adam-grant-transcripts Hosted on Acast. See acast.com/privacy for more information.
Tobin and Leroy discuss Pat Riley's recent interview where he addressed the social media friction between Bam Adebayo and Tyler Herro. They evaluate Zaccharie Risacher's move in the NBA trade market, Darian Mensah's transition to Miami, and the likelihood of LeBron James making a return to the Heat. 01:50 - Weather and Marlins Update 05:30 - NBA Trade Market Discussion 09:22 - Mensah Discusses NIL Friction 14:24 - World Cup Soccer Analysis 18:36 - Riley on Bam-Tyler Feud 22:24 - LeBron Heat Return Rumors 28:19 - All Right, Oh No! 35:40 - Logan Paul and Brady Beef 39:36 - Final Thoughts on Argentina
Today begins our new mini series in Galatians where we will focus in on the Fruit of the Spirit in Galatians 5:16-24.
For years, every time a client wanted to move forward, I found myself jumping between multiple tools, entering the same information over and over again, and waiting for the next step. I'd send the proposal, wait for a response, send the agreement, wait for a signature, then figure out payment. It was just the way I thought the process had to work. Then I tried something different. I combined two of those steps into one. The very first time I sent it, the agreement came back signed within the hour. It was one of those moments when I thought, "Why have I been making this so much harder than it needs to be?" Today, I'm sharing what that process looked like, what changed when I simplified it, and why I eventually realized there was still one piece missing. If you've ever felt like your staging proposal workflow involves too much waiting, too much follow-up, or too many moving parts, I think this conversation will give you a different way to think about it. What You'll Learn Why treating your proposal as its own standalone step creates friction instead of removing it The exact process I used for years, and every re-entry point that was wasting my time The one change that got me a signed agreement in under an hour How what I have built finally closes the gap for good RESOURCES: Join the Harlowe Inner Circle Waitlist: https://waitlist.harloweco.com/ Apply for Private Coaching: www.rethinkhomeinteriors.com/privatecoachingapp Enroll in Staging Business School Accelerate Track: www.rethinkhomeinteriors.com/accelerate Follow the Staging Business School on Instagram: www.instagram.com/stagingbusinessschool Follow Lori on Instagram: www.instagram.com/rethinkhome If you want to learn how to streamline your operations so you can grow with less stress and burnout in your staging business, enrollment is open for Staging Business School Accelerate Track. I'd love to see you in the classroom! ENJOY THE SHOW? Leave a 5-star review on Apple Podcasts so that more Staging CEOs find it. Also, include links to your socials so that more Staging CEOs can find you. Follow over on Spotify, Stitcher, Amazon Music, or Audible.
Alan Mikhail describes how the couple settled in Manhattan as ambitious farmers but faced friction with neighbors who used "the Turk" as a xenophobic insult. Their contentious behavior led to their banishment to Gravesend, Long Island. Mikhail highlights the clash between Dutch property rights and indigenous use-rights. (11)1650
Low prices do not always create more opportunity. Sometimes, they create more problems. In this episode of The Level Up Podcast, Paul Alex breaks down why raising your prices can protect your time, improve your operations, and attract clients who are serious about getting results. The clients who pay the least often demand the most. They question every decision. They ignore the process. And they drain your team's energy. Strong pricing creates a filter between your business and the people who are not ready to commit. In this episode, you'll learn: • Why low prices often attract demanding and uncommitted clients• How premium pricing protects your team and fulfillment process• Why your price should filter out tire-kickers before they become problems• How committed clients produce stronger results and better retention The truth is simple: Your price communicates your standard. Stop apologizing for charging what your work is worth. Set stronger boundaries. Deliver world-class value. Build a business that serves serious clients instead of chasing every available sale. Your price dictates your peace of mind. Your Network is your NETWORTH! Make sure to add me on all SOCIAL MEDIA PLATFORMS: Instagram: https://jo.my/paulalex2024Facebook: https://jo.my/fbpaulalex2024YouTube: https://www.youtube.com/channel/UCGhDAD1JyGGzSQUPD9lc9HQLinkedIn: https://jo.my/inpaulalex2024 Looking for a secondary source of income or want to become an entrepreneur? Check out one of my companies below to see if we can help you: www.CashSwipe.com FREE Copy of my book “Blue to Digital Gold - The New American Dream”www.officialPaulAlex.com Learn more about your ad choices. Visit megaphone.fm/adchoices
Hour Two of A&G features... Trump's address on election vulnerabilities... A famous walker... Our guest, military expert Mike Lyons talks about Iran's capabilities... Friendship...is created from Common Friction See omnystudio.com/listener for privacy information.
This is not a good way to head into training camp, Draymond has to be the bigger man, the Warriors relationship with rookies and more!
You're not creative because you have an ADHD brain. You're creative because friction forced you to be. The Impulsive Thinker® tears down the myths about ADHD and Entrepreneur creativity. In This Episode: Why friction—not your ADHD diagnosis—creates real creative skills The traps of too much and too little friction for ADHD entrepreneurs Growth mindset versus victim mindset in the face of business resistance What You'll Take Away: Your creative drive wasn't handed to you by your brain—it was built through scars and pushback Repetition under pressure is where skills get made, not boredom-breaking Too much friction burns you out, not up Being bored isn't a flaw; it's fuel for finding new angles You, not your wiring, are responsible for what you make out of resistance ABOUT THIS EPISODE This solo episode of The Impulsive Thinker® challenges the lie that ADHD brains are default creative machines. The Impulsive Thinker® dives into friction, growth mindset, and what really forges Entrepreneur creativity. You'll hear why standard business advice fails ADHD entrepreneurs and why workarounds became your standard. Grind, burnout, and "follow the money"—The Impulsive Thinker® breaks down how the wrong kind of friction eats your drive. If the world keeps telling you to stick to their plan, but you keep building your own—this episode is built for you. Hit play. Email me about it at andre@theimpulsivethinker.com. Remember — ADHD failure is measured on society's measuring stick. Not yours. Your brain runs on interest, not importance. That's not a flaw. That's a different operating system. ADHD is not a deficit. It's a difference.
Every farm has friction. The question is… can you see it? Friction is anything that makes buying from your farm harder than it needs to be. It shows up in every business—often in places we've become blind to because we know our own systems so well. The good news? You don't have to eliminate every point of friction to see results. Sometimes removing just one obstacle can make a meaningful difference. In this episode, I'll introduce you to the concept of becoming a Friction Detective. Together, we'll explore the most common places friction hides in a farm business, the questions you should be asking as you audit your customer experience, and how to identify one simple improvement you can make this week to help more customers move from interested... to buying. It's time to put on your detective hat. Helpful Links & Resources What email provider do I use? I recommend Kit.com -- it is easy to use, powerful, and getting better every year. It also integrates with most e-commerce providers and tools. Use my affiliate link! Thank You to Our Podcast Sponsors: Local Line is my farm's preferred e-commerce platform for farmers. Are you looking for a new solution for your farm? I can't recommend it enough. Easy-to-use inventory management, great customer service, continuous improvement, and a culture dedicated to equipping farmers with marketing expertise. Local Line is offering a free premium feature for free for one year on top of your paid subscription. Claim your discount by signing up for a Local Line account today and using the coupon code: MDF2026. Head to my special affiliate link to get started: www.mydigitalfarmer.com/localline Farm Marketing School is my step-by-step monthly membership program for direct-to-consumer farmers who are ready to treat marketing like a system, not a guessing game. Inside, you'll get plug-and-play projects, templates, monthly coaching, and a repeatable framework to help you grow your email list, run stronger promotions, and increase sales (whether you're a vegetable, meat, CSA, flower, dairy, microgreen, or value-added farm). Your investment is only $69/month. Over 20 marketing projects to choose from. Learn more and enroll at: www.mydigitalfarmer.com/fms Support the Podcast: Love the My Digital Farmer Podcast? Help me reach more farmer earbuds! Subscribe on your favorite podcast app so you never miss an episode. ⭐️ Leave a Review on Apple Podcasts, because it helps other farmers find the show. Share this episode with a fellow farmer or small business owner. Or forward my weekly email about the show to a farmer! (Get on that email list here to get more marketing tips: www.mydigitalfarmer.com/subscribe)
In Episode 765 of the 7 Minute Leadership Podcast, Paul Falavolito explores how digital friction silently reduces productivity, increases employee frustration, and impacts workplace culture. Learn practical leadership strategies to identify unnecessary technological barriers and build systems that help people perform at their best.Host: Paul FalavolitoConnect with me on your favorite platform: Facebook, Twitter, Instagram, TikTok, LinkedIn, Substack, BlueSky, Threads, LinkTree, YouTubeView my website for free leadership resources and exclusive merchandise: www.paulfalavolito.comBooks by Paul FalavolitoThe 7 Minute Leadership® Handbook: bit.ly/48J8zFGThe Leadership Academy: https://bit.ly/4lnT1PfThe 7 Minute Leadership® Survival Guide: https://bit.ly/4ij0g8yThe Leader's Book of Secrets: http://bit.ly/4oeGzCI
In This Episode Business growth doesn't usually stall because people aren't working hard—it stalls because organizations become increasingly complex. In this episode, Adi Klevit interviews Jimmy Burroughes, founder of JBL High Performance and creator of the Simplify to Amplify® methodology, about helping leaders eliminate organizational friction and build businesses that perform at a higher level. Drawing on his experience as a British military officer and leadership consultant, Jimmy shares how simplifying leadership creates better decisions, stronger teams, and more scalable organizations. Adi and Jimmy explore one of the biggest challenges facing growing businesses: complexity. As companies expand, leaders become overwhelmed with meetings, decisions, interruptions, and constant firefighting. Jimmy explains that most organizations struggle with the same recurring leadership problems, including poor delegation, decision bottlenecks, unclear priorities, and inconsistent communication. His methodology provides practical playbooks that help leaders simplify these challenges into repeatable systems. The conversation also focuses on implementation—an area where both Jimmy and Adi share similar philosophies. Jimmy explains that most leadership programs fail because they teach concepts without addressing the beliefs, habits, and behaviors that prevent leaders from applying them. Together, they discuss why successful implementation requires mindset shifts, accountability, creating bandwidth, and ongoing reinforcement rather than simply providing more information. Perhaps the biggest takeaway is that simplicity is not about doing less—it is about removing unnecessary friction so leaders and teams can focus on what truly moves the business forward. When everyone understands the direction, trusts the system, and operates from the same playbook, organizations become faster, more aligned, and significantly more effective.
Complexity kills conversions. And friction quietly sends ready buyers to your competitors. In this episode of The Level Up Podcast, Paul Alex breaks down how to audit your buying process and make it dangerously easy for prospects to become paying clients. Let's be real… If someone is ready to buy… But your funnel is confusing… Your contract process is clunky… Your payment system is slow… And your onboarding feels like a maze… You are creating reasons for them to leave. In this episode, you'll learn: Why confused buyers do not convert How operational friction destroys cash flow Why your customer journey must be built around the buyer, not your admin team How simplifying contracts, payments, and onboarding increases trust and speed The truth is simple: A frustrated mind leaves. A confused mind hesitates. And a ready buyer should never have to fight your process just to give you money. High-level operators do not guess where the friction is. They test the journey. They count the clicks. They buy from their own funnel. They find the delays. They remove every unnecessary obstacle between interest and payment. Because when the process feels seamless… The client trusts your competence immediately. Audit the funnel. Streamline the transaction. Make buying easy. And keep leveling up. Your Network is your NETWORTH! Make sure to add me on all SOCIAL MEDIA PLATFORMS: Instagram: https://jo.my/paulalex2024Facebook: https://jo.my/fbpaulalex2024YouTube: https://www.youtube.com/channel/UCGhDAD1JyGGzSQUPD9lc9HQLinkedIn: https://jo.my/inpaulalex2024 Looking for a secondary source of income or want to become an entrepreneur? Check out one of my companies below to see if we can help you: www.CashSwipe.com FREE Copy of my book “Blue to Digital Gold - The New American Dream”www.officialPaulAlex.com Learn more about your ad choices. Visit megaphone.fm/adchoices
What if the biggest barrier to patient retention isn't your care, but the time it takes patients to get answers? Today's patient wants answers fast. Today's Chiropractor wants to increase speed, quality of care - and compensation for all of the above. Technology is the answer. As patient expectations continue to accelerate, practices that can provide immediate clarity, faster care pathways, and greater certainty create a significant advantage. Dr. Timay sits down with John Conidi from Next Healthcare to explore how in-house radiology helps reduce patient drop-off, improve retention, mitigate medico-legal risk, and create new revenue opportunities for the practice. The conversation unpacks the financial realities of implementing imaging, the critical role of radiologist reporting in protecting both patients and providers, and how emerging AI technology may soon help identify urgent findings faster than ever before. The result is a compelling look at why imaging is becoming far more than a diagnostic tool. It's becoming a strategic driver of better patient experiences, stronger clinical outcomes, and sustainable practice growth. In This Episode You Will Discover: Why a simple referral outside the practice may be costing far more patients than most realize The overlooked medico-legal responsibility that comes with every image taken A revenue opportunity hiding inside a service many practices already recommend How reducing diagnostic delays can dramatically strengthen patient trust and retention The emerging AI capability that could identify urgent cases before they reach the top of the reporting queue Episode Highlights 02:04 - Why the speed of getting answers may matter just as much as the quality of care. 02:41 - A simple referral for imaging may be creating more patient drop-off than most practices realize. 03:37 - The path from diagnosis to care changes dramatically when answers happen immediately. 04:09 - Every X-ray captures more than the spine, creating a level of responsibility many practitioners never fully consider. 05:45 - What if radiology reporting could become a strategic asset instead of simply another expense? 08:24 - The strongest return on an X-ray machine may have less to do with reimbursement than with practice growth. 09:16 - Convenience isn't just good service anymore. It's becoming a competitive advantage. 10:40 - Removing barriers to advanced imaging could dramatically shorten the patient's journey to answers. 15:19 - What if months of waiting for an MRI could become a matter of days? 16:52 - The future of radiology may not be faster reports, but knowing which patients need attention first. 19:05 - One routine image uncovered something nobody expected and completely changed the care plan. 19:36 - Taking the image is only the beginning. The real responsibility starts with everything that comes after. 20:39 - Dan Anticich from Success Partner Twoconnect, joins Dr. Andrew to discuss how chiropractic practices can improve lead conversion, patient reactivation, and operational efficiency through dedicated offshore support. They explore how virtual team members help practices protect marketing investments, strengthen patient communication, reduce administrative workload, and create scalable systems that support sustainable growth. Resources Mentioned To learn more about the REM CEO Program, please visit: http://www.theremarkablepractice.com/rem-ceo For more information about Next Healthcare please visit: https://nexthc.com.au/ For more information about Two Connect please visit: https://twoconnect.com.au/ Book a Strategy Session with Dr. Pete - https://go.oncehub.com/PodcastPC Prefer to watch? Catch the podcast on YouTube at: https://www.youtube.com/@TheRemarkablePractice1 To listen to more episodes, visit https://theremarkablepractice.com/podcast or follow on your favorite podcast app.
In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Sarah B. Nelson, Distinguished Designer at Kyndryl and co-founder of Kyndryl Vital, about why AI's promise to remove friction is actually surfacing the human dynamics organizations have always avoided facing. They unpack how a single word like trust splinters into distinct concerns — model accuracy, data use, organizational credibility — and why treating human in the loop as a rubber-stamp step risks disengagement and stripped-out meaning. Nelson draws on the NeuroLeadership Institute's SCARF model to explain why AI rollouts stall on status, certainty, autonomy, relatedness, and fairness rather than on the technology itself, and shares stories spanning cybersecurity burnout, Holacracy at Zappos, and the extraction economics behind AI training data. The conversation keeps returning to her insistence on designing with people rather than at or for them, and on imagination as the resource most at risk of being engineered out of enterprises chasing speed. She closes with a Buckminster Fuller line she keeps returning to: that people are called to be architects of the future, not victims of it.
You didn't get innovative because you were born with ADHD. You got there because you survived the friction. The world wants friction-free — but ADHD Entrepreneurs are forged through resistance, not by default. In This Episode: Friction: how real growth happens for ADHD Entrepreneurs Why life experience — not just brain wiring — shapes creativity When to quit, when to persist, and why resilience is earned What You'll Take Away: ADHD does not guarantee problem-solving or creativity — life makes you build it Too much friction leads to burnout. Too little? Stagnation. Your workarounds and adaptability are proof of lived experience, not wiring Failure is not a flaw. Mistakes are the step before mastery. Quitting what drains you is a strategic decision, not a weakness Guest: Dr. J. Russell Ramsay is a psychologist specializing in the assessment and psychosocial treatment of adult ADHD. He recently launched a solo virtual telepsychology practice, which can be found at www.cbt4adhd.com. Dr. Ramsay is recognized for his contributions to the field of adult ADHD and is a repeat guest on The Impulsive Thinker™ podcast. www.cbt4adhd.com Books by Dr. Russell Ramsay: The Adult ADHD and Anxiety Workbook: Cognitive Behavioral Therapy Skills to Manage Stress, Find Focus, and Reclaim Your Life The Adult ADHD Tool Kit ABOUT THIS EPISODE This episode of The Impulsive Thinker® dives straight into the ADHD Entrepreneur's real source of growth: friction and failure. The Impulsive Thinker® sits down with Dr. J. Russell Ramsay to expose why lived experience — not just ADHD brain wiring — drives creativity and resilience. Key themes include how friction shapes adaptability, why most ADHD strengths are forged through struggle, and what happens when Entrepreneurs face too much or too little resistance. The episode tears down the myth that an ADHD brain comes with guaranteed success or innovation. It's about life scars, hard-won workarounds, and facing those uncomfortable moments that most people run from. The conversation breaks down how comparison, external benchmarks, and the pressure for friction-free achievement hold ADHD Entrepreneurs back. Real growth comes from earned scars — not from labels or hype. If you're tired of one-size-fits-all advice and want to see how real ADHD operating systems build business muscle, this one's for you. Listen in and redefine what success looks like on your own terms. Email me about it at andre@theimpulsivethinker.com. Remember — ADHD failure is measured on society's measuring stick. Not yours. Your brain runs on interest, not importance. That's not a flaw. That's a different operating system. ADHD is not a deficit. It's a difference.
Recorded live at our regular Sunday morning worship service at Vel Phillips Memorial High School auditorium, Madison, Wisconsin.
You're spending thousands of dollars to generate leads—but every extra ring, hold, callback, or delayed response quietly sends qualified cases somewhere else. The biggest leak in your marketing budget may not be your advertising. It may be your intake process. Gary Falkowitz, the CEO of Intake Conversion Experts, founder of CaptureNow, and creator of The Intake Playbook system, returns to Personal Injury Mastermind five years after his first appearance. Falkowitz has helped hundreds of plaintiff law firms improve intake performance through consulting, AI-powered technology, and operational systems built specifically for personal injury firms. In this episode, Gary breaks down the operational habits that separate the top 1% of PI firms from everyone else, from response times and follow-up cadence to staffing, culture, and performance measurement. He explains why eliminating friction—not simply buying more leads—is often the fastest way to increase signed cases and maximize your marketing investment. You'll learn: Why eliminating friction improves PI Intake conversion rates. What speed-to-lead benchmarks the highest-performing intake teams consistently achieve. How a structured chase cadence increases contact rates and signed cases. Which PI Intake KPIs reveal hidden revenue opportunities before you lose cases. If you want to hear more from Gary firsthand and completely optimize your firm's operational engine, then go to pimcon.org and grab your ticket. Like what you hear? Hit Subscribe! We do this every week. For more resources on how to dominate your market, visit us at Rankings.io. Subscribe to our newsletter and get the freshest news every Monday: newsletter.rankings.io Get Social! Personal Injury Mastermind w/ Chris Dreyer powered by Rankings.io is on Instagram | YouTube | TikTok
What if a simple adjustment in how you handle your back-office systems could dramatically transform your cash flow and give you an unfair advantage over the competition? Lars Ward of Transflo is back to break down how technology is leveling the playing field for smaller brokerages and carriers, why your data is more relevant today during a market shift than ever before, and how automating repeatable tasks like invoicing can save your business from devastating cash flow gaps. I've always said that you need to view your operation from the bottom up, cutting out the friction in your billing and collections process so you can keep your cash moving fast! Lars and I dive into why a relationship should only be the tiebreaker, not the sole reason you win business, and how utilizing the right back-office automation tools can actually make you a better, more proactive partner to your customers! About Lars Ward Lars Ward is VP of Automation Solutions at Transflo, where he's helping brokers and fleets eliminate cash flow bottlenecks through smarter tech. He's spent 15 years in freight with Knight-Swift, Cheema, and FreightVana. Today he advises logistics startups and runs FreightTechToday.com — a map of the freight tech landscape for operators who don't have time to sift through the noise. He's got a front-row seat to where freight gets stuck, and he's obsessed with finding the exits. Connect with Lars Website: https://www.transflo.com/ LinkedIn: https://www.linkedin.com/in/larsward/ / https://www.linkedin.com/company/pegasus-transtech/
For this year's brands-only workshop at SBJ BIS - Navigate's custom insights team conducted a robust study of sports fans and where they perceive friction points in the fan experience. Ally Corbin presented the findings along with Navigate's recommendations for brands looking to build relevance and affinity through sponsorship. She joins AJ Maestas to discuss her presentation and other key learnings from the workshop. We've created an interactive dashboard based on the study's data. You can filter by question or demographics, or use the AI-feature to chat directly with the data. You can view the dashboard, here: https://navigate-fan-friction-research.manus.space/ Timestamps: 0:30 - Navigate's Workshop at the SBJ Brand Innovation Summit 2:55 - Friction points in fandom 5:55 - Strategies for brands - relevance over impressions 9:15 - Session #2 - The Rising Cost of Sponsorship 12:40 - Tracking & attributing sponsorship 17:10 - Sponsorship growth rates 19:35 - Takeaway points from Ally's presentation For more insights, visit our LinkedIn page or learn more about Navigate at https://nvgt.com/.
There is a growing trend of “friction-maxxing” and going analog, especially among Gen Z. People are seeking slower, more friction-intensive technology so they can spend less time on it. And it appears that the market is responding accordingly. In this episode, Kelly reviews the increasing range of frictional products on the market. From turning your smartphone dumb to apps that take 2 weeks to deliver a message via carrier pigeon, all the way to boomboxes and bookstores, the trend is clear: we want to make tech slow again! We believe that behind the trendiness of analog life lies a spiritual conviction and a pre-commitment not to be manipulated by media and technology. Articles/Products referenced: Brave Parenting Podcast #174: Adding Friction to Your Phone 5 ways to add a little inconvenience to your day — and improve your brain Roost app Slowly app This app turns your iPhone into a tiny iPod-style dumbphone, case and all Dumbphone app Dumbify app Screen Zen Clearspace Unplulg app One Sec app Blank Spaces app Brick Kitchen Safe Cat Gatekeeper Unhook Newsfeed Eradicator Cold Turkey Freewrite CampSnap Polaroid Analog Summer Fewer People are Reading, But Bookstores are Making a Comeback Anyway Costco is Selling 1980s-Style Boomboxes. It’s Yet Another Sign of the Analog Renaissance Friction-Maxxing Could Be the Secret to a Simpler, Better-Designed Home Scripture references: Galatians 5:22-23 Titus 2:11-12 1 Peter 5:8 Romans 12:2 1 Corinthians 6:12 1 John 2:15-17 Ephesians 6:4 Esther 4:14 Ephesians 2:10 JUST RELEASED: The Managing Media Creating Character STUDENT Study Guide! An 8-week biblical study examining how character is impacted by media and technology. The study can be done individually, in a small group, or even as homeschool curriculum! Great for middle school, high school, and young college students to develop Christlike character, which can then guide their use of media and technology. Get your copy of the STUDENT Study Guide today! Need a kids-safe phone? Pinwheel is our favorite! Book a Speaking Event!! Buy the UPDATED book: Managing Media Creating Character (2024 Revised & Updated). Also available on Audible. Get Kelly’s new Study Guide & Workbook, with video teachings for small groups. Check out our brand new Brave Parenting Merch Sign up for the Brave Bullet Points newsletter! This helps us communicate what’s happening without social media – a win for everyone!
In Episode 9 of Fraud Watch, Phil Brink sits down with Joe Ohr, Chief Operations and Technical Officer at the National Motor Freight Traffic Association, for a conversation about trust, technology, and the future of freight security. Joe discusses why some of the industry's oldest assumptions are being challenged, what surprised him most while studying freight fraud, and why he believes the companies that slow down and verify may ultimately have the advantage. The episode also explores the NMFTA's new anonymous Threat Report Portal and why information sharing may be one of the most important tools the industry has in the fight against freight fraud. Learn more at https://www.nmftathreatportal.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
Do you know the last fruit of the Spirit mentioned in Galatians 5? It is the theme of today's podcast from chapter 4 in The Next Conversation by Jefferson Fisher, Control Yourself. Fisher explains the two phases of every argument, ignition (aka fight or flight) and cooling (aka rest & digest).“Ignition happens when, with enough friction, the productive becomes destructive.”In this phase, the prefrontal cortex functions little to nothing. This explains why so many unkind and unthinkable comments are growled and often yelled, the decision-making part of the brain is out to lunch. Connects with a couple of idioms, “I put my foot in my mouth” and “He put his foot in it.” The Next Conversation will help us eliminate those instances!“Friction offers room for improvement. Because what triggers you teaches you.”Here is Fisher's breakdown of triggers:Physical triggers-most noticeable, impact your sense of well-beingPsychological triggersSocial triggers - worried about how others perceive youPersonal identity threats - A. Competence, B. Autonomy, C. Purpose, & D. ValueLoss If you learn to understand your body's reactions and ups and downs, you'll also be able to recognize the triggers of others. “They aren't behaviors to get offended over. They're information to gather.”Remember, what triggers you teaches you, if you're willing to learn…If you want to put out fires, find their trigger.” It's a win win, are you ready to dive in? Blessings!
Eliza is joined by Lana and The Dean for a Ladies' Play Den recap of Lana and Eliza's North Carolina Friction takeover weekend — two women traveling without their husbands, walking into a new lifestyle crowd, and finding out very quickly how different every scene can feel.They compare Friction, CND, hotel takeovers, pool parties, party floors, single-female energy, regional play styles, room crawls, DJs, websites, and why bringing your best friend to a swinger party might be the ultimate girls' trip.In This Episode: Lana and Eliza recap their North Carolina Friction takeover weekend Why two women showing up without husbands shocked the room Girls' weekend energy at a swinger hotel takeover Single-female freedom, pressure, and safety at lifestyle events How Friction compares to CND events and Midwest party culture Hotel takeovers, pool parties, room crawls, and party-floor differences The Pink Pony Club, a Baptist church, and the wildest event-location setup Why Lana highly recommends taking your best friend to a swinger partyGuests & Credits: Host — Eliza Guests — Lana and The Dean Produced by — Down & Dirty Productions Company Music — VictoriaSponsored by: Glitz by Jax — Custom body art and glitter for dazzling nights Passionscapes Photography — Photography and creative support CouplesNextDoor.com — Studio sponsor and lifestyle community networkCND New Member Promo Code: Use code DD25 when signing up to support the show.
Peter Swimm, Founder of Toilville, is a conversational AI pioneer, and he describes the transformation in healthcare resulting from the use of AI and large language models to address clinician burnout and improve patient outcomes. He emphasizes that technology should adapt to practitioners' workflows rather than forcing practitioners to change their behavior. Human oversight is essential to ensure accuracy and transparency, and Peter advocates for a culture shift where time saved through the use of AI is reinvested in higher-quality patient care and clinician satisfaction. Peter explains, "I think a lot of people think of their problems as a unique snowflake in the world. I think if we boil the ocean down to its elements, it is an understanding of the system of its inhabitants. And so we do a lot of work with small businesses and clients who typically have worked for big companies, and they've chafed at all the rules and the boundaries and the problems. They leave the big company and want to run their own show, but they lose that infrastructure." "A lot of times, they turn to tools like AI and automation, or they buy software products that don't entirely fit their thinking. And so we help them negotiate that pattern where the technology molds to what the presentation layer is and how you want to treat things and handle your data. And you don't change away from what your competitive advantage is, which is being a unique and talented person who runs the show the way they see best." "So I think the challenge is, don't let your FOMO be FAFO. Just because everyone's telling you to do AI and you don't really understand it and you don't see the positive outcomes, don't assume it's like a lack of training on your part." #SPELWork #Toilville #OptInPodcast #ResonantDiversification #AIGovernance #ResponsibleAI #ConsentFirst #DigitalHealth #HealthTech #HealthIT #ClinicalAI #HealthcareAI #PatientAdvocacy #ClinicianBurnout #HealthEquity #SDOH #AIAccountability #AIEthics #AISafety #ConsentFirst #DataSovereignty #HumanInTheLoop #HealthcareInnovation#DigitalHealth #PhysicianBurnout #HealthIT #ConversationalAI #PatientCare toilville.com Listen to the podcast here
Peter Swimm, Founder of Toilville, is a conversational AI pioneer, and he describes the transformation in healthcare resulting from the use of AI and large language models to address clinician burnout and improve patient outcomes. He emphasizes that technology should adapt to practitioners' workflows rather than forcing practitioners to change their behavior. Human oversight is essential to ensure accuracy and transparency, and Peter advocates for a culture shift where time saved through the use of AI is reinvested in higher-quality patient care and clinician satisfaction. Peter explains, "I think a lot of people think of their problems as a unique snowflake in the world. I think if we boil the ocean down to its elements, it is an understanding of the system of its inhabitants. And so we do a lot of work with small businesses and clients who typically have worked for big companies, and they've chafed at all the rules and the boundaries and the problems. They leave the big company and want to run their own show, but they lose that infrastructure." "A lot of times, they turn to tools like AI and automation, or they buy software products that don't entirely fit their thinking. And so we help them negotiate that pattern where the technology molds to what the presentation layer is and how you want to treat things and handle your data. And you don't change away from what your competitive advantage is, which is being a unique and talented person who runs the show the way they see best." "So I think the challenge is, don't let your FOMO be FAFO. Just because everyone's telling you to do AI and you don't really understand it and you don't see the positive outcomes, don't assume it's like a lack of training on your part." #SPELWork #Toilville #OptInPodcast #ResonantDiversification #AIGovernance #ResponsibleAI #ConsentFirst #DigitalHealth #HealthTech #HealthIT #ClinicalAI #HealthcareAI #PatientAdvocacy #ClinicianBurnout #HealthEquity #SDOH #AIAccountability #AIEthics #AISafety #ConsentFirst #DataSovereignty #HumanInTheLoop #HealthcareInnovation#DigitalHealth #PhysicianBurnout #HealthIT #ConversationalAI #PatientCare toilville.com Download the transcript here
Leani connects with Paloma Blue to chat about exploring other endings, the difference between writing scripts versus books, respecting fanfiction, and telling the story that you want to read. Links: Leani's Patreon. IGN Instagram. Paloma's Website. Music Credit: "Blippy Trance" Kevin MacLeod (incompetech.com), Licensed under Creative Commons: By Attribution 4.0 License, http://creativecommons.org/licenses/by/4.0/
Preview for Later Today: Alan Tonelson analyzes trade tensions between the US and Canada. He stresses that continental integration remains vital, noting that the USMCA protects most Canadian exports from tariffs despite political friction between Carney and Trump. (5)1900 OTTAWA
Are you completely burning out on direct-to-seller cold calling, getting cursed out daily without closing a single deal? In this episode, Brent Daniels uncovers a massive shortcut with Army veterans Praxis Blackhorn and Marco Moya, who scaled an absolute powerhouse wholesaling operation by going 100% direct-to-agent. After a brutal six-month dry spell, these two tech-savvy founders decided to stop chasing sellers and start targeting real estate agents with stale or distressed active listings.You will learn how to turn one agent relationship into a guaranteed pipeline of 15+ deals, how they automate AI-generated, personalized email offers based on a seller's true motivation, and how they overcome the "isolation" of solopreneurship by building a gamified "Working Network" inside their app. If you are struggling to maintain momentum or want to tap into the lucrative agent-referral goldmine, this is the blueprint. Be a part of the TTP training program now.---------Show notes:(0:00) Beginning of today's episode(1:23) From the Army to locking up 103 deals in 18 months(3:12) The brutal reality of traditional drag-to-seller cold calling(6:20) Surviving the infamous "six-month dry spell" without quitting(10:29) The three D's of failure: Confusion, Friction, and Isolation(12:26) Introducing "Effie": The AI-driven CRM built for wholesalers(16:44) Using an intelligent dashboard to prioritize daily follow-ups(20:31) Why going direct-to-agent yields a 15-to-1 deal ratio(27:31) Brent's proven "40 Agents" networking blueprint(30:20) Breaking down the massive $160K pocket-listing grand slam(44:52) Fixing the solopreneur trap with the new "Working Network"----------Resources:EffieRed Panda LeadsWholesaling LaunchTo speak with Brent or one of our other expert coaches call (281) 835-4201 or schedule your free discovery call here to learn about our mentorship programs and become part of the TribeGo to Wholesalingincgroup.com to become part of one of the fastest growing Facebook communities in the Wholesaling space. Get all of your burning Wholesaling questions answered, gain access to JV partnerships, and connect with other "success minded" Rhinos in the community.It's 100% free to join. The opportunities in this community are endless, what are you waiting for?
Most productivity advice tells you to add: more goals, more apps, more habits, more trackers, more systems. But what if the fastest path to better results isn’t adding anything at all—it’s subtraction? In this episode, Thanh and Brooks explore why removing friction beats adding motivation, and how a subtraction audit can transform your productivity faster […]
Do you feel like you're hitting a wall at work? This week, Anne and Frances are joined by Master Fixers Bob Sutton and Huggy Rao. Bob and Huggy are professors at Stanford University and authors of “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder”. Together, the four discuss how anyone can eliminate the obstacles to doing their best work—and create constraints that make work even better.This episode originally aired in 2024.For the full text transcript, visit ted.com/podcasts/fixable-transcripts Hosted on Acast. See acast.com/privacy for more information.
when Faith meets friction #nightlight #rttbros
In the modern wellness world, we are often told to 'just think positive' and push away our painful emotions, but this toxic positivity usually just leaves us feeling isolated and exhausted. True spiritual resilience is not about pretending everything is perfect; it is about feeling the pain while maintaining a deep, unshakeable trust that the Universe is ultimately working in your favor. In this episode, we are going to explore the ancient philosophy of Agathism, and discover how the hardest seasons of our lives are actually providing the exact resistance training our souls need to grow. New Episode of the Happiness Podcast with Dr. Robert Puff, Ph.D., Newport Beach Psychologist
Watch the full episode: https://youtu.be/crYS5uSGum8 In this spotlight from episode 365 of Stories from the River, Cory Edens continues his conversation with Zoom's Abe Barghouti and Krista Hentz. The discussion centers on defining what success looks like for both Broad River and its partnership with Zoom. The conversation highlights that success can be measured in several ways, from the simplicity of renewal decisions to a growing curiosity about Zoom's expanding technology solutions. Strong partnership and open communication are emphasized as the foundation for ongoing innovation that meets both current and future needs. Rather than fixing what isn't broken, the focus shifts to eliminating friction and providing deeper insights, positioning these efforts as initial steps toward even greater operational efficiency. Visit https://www.storiesfromtheriver.com for more episodes. Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail
Crowder continues to believe Riley and LeBron's relationship must be fixed before he would consider joining Miami this offseason but Solana explains why their relationship isn't as fractured as many believe.
To learn more about Breakthrough Academy, click here: https://trybta.com/EP279Download Rob's AI Opportunity Scorecard: https://trybta.com/DL279AI is exposing everything that's broken in your contracting business……before it fixes anything.Everyone's racing to adopt AI right now. But here's what nobody's saying: if your workflows are messy, AI doesn't clean them up. It accelerates the chaos. This episode is your filter; a practical, no-hype walkthrough of where AI for contractors actually fits, where it makes things worse, and how to know if your business is even ready.If you're running a contracting company and feeling the pressure to "do something with AI" before you fall behind, this is the episode to listen to first.In This Episode:
Take a walk on the wild side with the Maximum Utcast as we tour through the menagerie of exotic beasts. We talk mildly about GTA6 and wildly about Red Dead Redemption 2's horse ball physics before opening the floor to a great debate about the N64 vs. the PS1. Later, the state of the Atari Lynx is discussed and we go deep on Mega Man. Sarah Carapace visits the show to discuss some of the identity crisis facing the Double Dragon series, while focusing on the game Double Dragon Advance (read more about that at the link below). Sweary 65 gets invoked and then we try to find the connections between Chibi Robo, Toy Story, and Small Soldiers.0:00:00 - Kittens Always Drink Plenty of Klim0:07:51 - A New Horror Maven for Our Time0:11:48 - Shrinking Horse Balls (Again)0:16:28 - The Friction of the N64 vs. the Subterfuge of the PS10:23:08 - The Challenges Facing the Atari Lynx0:29:10 - How Jonathan Single-Handedly Saved the Ruby-Spears Mega Man0:30:50 - Was the Past Better Than Now?0:34:50 - What Was Going On with the DOS Version of Mega Man 3?0:36:44 - Advancing Through the History of Double Dragon with Sarah Carapace1:12:15 - Sweary's Really Been Around the Block1:18:01 - Is Chibi Robo a Good Toy Story?1:22:43 - Small Soldiers and Toy Story Might Be Similar1:24:01 - Jonathan's Supergirl Review1:24:37 - This is a Small Soldiers Cast Now1:26:52 - Wrap Up/Plugs/Thanks Patrons!1:37:59 - Balls Shrinking1:39:32 - I Don't Know If You've Ever Done Any DJingRead more about Double Dragon Advance here: https://doubledragon.kontek.net/features/ddacommentary.htmlFollow Sarah Carapace: https://bsky.app/profile/sarahcarapace.bsky.socialJonathan's Paltro Shirt: https://www.bonfire.com/play-your-cards-right-2/Zoey on Bluesky: https://bsky.app/profile/adzuken.bsky.socialJonathan on Bluesky: https://bsky.app/profile/tronknotts.bsky.socialThe podcast's Bluesky: https://bsky.app/profile/ttwav.bsky.socialDaniel on Bluesky: https://bsky.app/profile/douibyorthst.bsky.socialWritten articles at: https://maxutmost.com/Support Zoey's Ko-Fi: https://ko-fi.com/adzukenSupport the show's Patreon: https://www.patreon.com/c/ttwav
In this milestone 500th episode of the Leaders in Payments Podcast, I bring together seven respected leaders from across the payments ecosystem for a special look at the state of the industry.Rather than a traditional one-on-one interview, this episode features perspectives from Jim Oberman, CEO of Payroc; Kathleen Pierce-Gilmore, President of SoFi Tech Solutions at SoFi; Greg Cohen, CEO of Fortis; Alex Shtilman, CEO and Co-Founder of Rapyd; Steve Pinado, CEO of NMI; Jess Houlgrave, CEO of WalletConnect; and Derek Dean, CEO of Flute.Each guest shares their view on three important questions: what shift they are seeing in payments right now, what is still harder than it should be, and what the industry should be preparing for over the next three to five years.The conversation covers the continued rise of embedded payments, the role of software in reshaping distribution, the growing importance of stablecoins and real-time money movement, the impact of AI and agentic commerce, and the ongoing need to simplify the merchant experience. Guests also discuss the friction that still exists behind the scenes, from onboarding and reconciliation to fraud, false declines, global commerce, regulation, and legacy infrastructure.Episode 500 is both a celebration of the first 500 conversations on the podcast and a forward-looking discussion about where payments is headed. It reflects how much the industry has changed, how much complexity still needs to be solved, and how much opportunity remains ahead for payments leaders, fintech innovators, software platforms, banks, and the broader commerce ecosystem.A special "thank you" to all who have listened, watched and participated over the last 5+ years. And now on to the next 500!
Imperialism was a masterclass in maintaining the fiction of autonomy while quietly acquiring the assets of an empire. Professor James Onley, chair of Gulf and Arab Studies at the American University of Sharjah, dissects the sophisticated loopholes used by colonial powers to exert influence without the liabilities of formal control. This conversation highlights the deep-seated socioeconomic connections between India and the Gulf, a relationship far older than the modern state system. Dr. Onley provides a nuanced look at the collaborative nature of empire on the cheap, where local elites often navigated British protection to secure their own regional interests. From the arrival of Arab nationalism to the digital preservation of over two million archival pages in the Qatar Digital Library, this dialogue reveals the shifting layers of identity and power that have shaped the Arabian Peninsula. 0:00 Introduction 5:11 Distinctive Traits of British Presence in the Gulf 9:05 Millennia of Deep-seated Indo-Gulf Ties 13:17 Divergent Theories on Imperial Motivations 15:40 Indigenous Collaboration and the Native Agent Network 18:49 Transitioning from Formal Control to Security Guarantees 19:57 The Enduring Economic Gravity of India 23:01 Navigating the Administrative Hierarchies of Empire 24:45 Legal Fictions and the Optics ofinfluence 28:04 Shared sovereignty and empire on the Cheap 32:55 Friction and Resistance Across the Regional Map 36:40 Shifting Layers of Identity Before Nationalism 41:40 Reorienting from the Indian Ocean to the Arab World 54:36 Digital Preservation and the Democratizing of Archives James Onley is the Ahmed Seddiqi Chair in Gulf & Arab Studies and Professor of History. He specializes in the history and heritage of the Gulf region, the Gulf's historical connections with South Asia, archives and archival digitization, and digital humanities. He is Founding Editor of the Journal of Arabian Studies (est. 2011). Before joining AUS, he was Director of Historical Research at Qatar National Library, responsible for digitizing historical records for the Qatar Digital Library (www.QDL.qa), and Director of the Centre for Gulf Studies at the University of Exeter. Connect with James Onley
In this episode of the New Friction podcast, host Douglas Ferguson speaks with Peter Bell, founder of Gather.dev and author of the forthcoming O'Reilly book Scaling AI Adoption in Engineering. Bell draws on his work running invite-only peer communities for senior engineering leaders to diagnose why most organizations stall out in AI pilot mode rather than achieving meaningful transformation. The conversation maps three distinct patterns of engineer resistance—skeptics burned by early models, craft-focused developers who resist the shift toward managing agents, and those with principled objections to AI—and offers concrete tactics for reaching each group. Bell and Ferguson explore how AI amplifies existing organizational health: strong DevOps practices compound upward while process debt scales its dysfunction. They examine the mandate trap, measurement via token usage as a diagnostic rather than a performance metric, and the non-negotiable role of psychological safety in any serious adoption effort. The episode closes with Bell's call for engineering leaders to build hands-on with current models, arguing that firsthand intuition—not secondhand reports from a VP of AI—is what this transition demands.
Olaitan Fashanu: I Love Data—Why Success for a Scrum Master Means Doing the Hard Measurement Work Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. "You don't get better by not trying to be better." - Vasco Duarte (channeling Olaitan's own discipline) For Olaitan, success as a Scrum Master comes down to two things—team effectiveness and team health—and he refuses to guess at either. Twice a year, in what he calls his winter and summer cycles, he runs a structured team health check survey to capture how confident people feel, whether they hold each other accountable, and whether psychological safety is real or theatrical. Between those checkpoints, he runs constant one-on-ones—and not just with developers. QAs, designers, the PO. Everyone gets the conversation. He pulls outside-in feedback from customers and partner teams too, because effectiveness measured only from the inside is fiction. "I love data. Maybe it's my background in mathematics. I love looking at patterns, comparing things." The work is real, the load is real—but for Olaitan, refusing to do it is the same as refusing to grow. Self-reflection Question: If you had to prove to yourself today that your team is genuinely effective and healthy, what data would you actually have—and what would you only be guessing at? Featured Retrospective Format for the Week: Start / Stop / Continue (and a twist Vasco offers Olaitan) Olaitan's go-to is the simple Start / Stop / Continue format—the easiest way he's found to get even quiet developers to engage, especially at the start of a new iteration. Vasco offers him a twist mid-episode: what if you only used one of the three? When the team is overwhelmed, run a Stop-only retro. When a release just shipped and energy is high, run a Start-only retro. Breaking the format pattern creates a small spark of "wait, why is this different today?"—which is often exactly the energy a tired team needs. Olaitan also shares a second favorite: the Friction vs. Drivers (or Fuel) format—mapping what's slowing the team down on one side and what's actively energizing them on the other. The two sides of the same coin, made visible. [The Scrum Master Toolbox Podcast Recommends]
Train with Demetrius online: www.patreon.com/SlateBilliardClub Demetrius can be reached at info@mnpoolbootcamp.com and details of his training are available at www.mnpoolbootcamp.com.
If you are a manager, a lead engineer, or anyone growing into more responsibility, this throwback episode is built for you. We keep hearing the same question, now louder than ever: "Why can't this go faster?" AI and agentic coding have made the literal coding step dramatically cheaper, so product leaders reasonably expect the whole pipeline to speed up. But it hasn't—and in today's short, focused episode I explore why. The answer isn't new at all. It's the theory of constraints, and it has everything to do with friction you may not be looking at. Speed Isn't the Story—Friction Is: When a fast component gets introduced into the pipeline, the instinct is to celebrate the velocity. But pay attention to what comes after. The real question is what keeps work from naturally flowing faster, and that lives in the friction, not the energy you're pouring in upfront. The Universal Bottleneck: I rarely claim universal truths on this show, but here's one: anything that looks like a pipeline will have a bottleneck. If you're not paying attention to it, it doesn't matter how fast every other step gets. Faster coding just exposes where the constraint really sits. The Two Places Friction Shows Up: For teams fully adopting agentic coding, the bottlenecks cluster in two spots—requirements gathering at the front, and verification, validation, and testing at the back. Rushed requirements upstream create even more painful rework downstream. Why Agents Punish Vague Specs: Human engineers fill in gaps by being close to the work. Agents fill in gaps too, but sometimes incorrectly. If your requirements aren't detailed, the agent guesses, and you pay for it in review. Spend more time in the planning phase, not less. The Foundation You Build On: Agents glob extra code onto a weak structure—unnecessary models, redundant endpoints, patterns that don't fit. A code base organized with clear conventions, good documentation in your CLAUDE.md or AGENTS.md, and dependable patterns lets the agent discover and extend rather than guess and hope. Specification and Validation Are Bookends: Good requirements translate directly into good tests. Acceptance criteria on one end, changes in the middle, validation on the other end—directly connected. Poor specification sitting on a poor structure guarantees poor execution and poor validation. Reframing Your Objections: Think scope creep is the problem? That's a requirements issue. Think you lack the talent? That's a foundation issue—because the engineer's job now is to cultivate the foundation so generated code enriches it instead of toppling it. This is not a new problem. We asked it of the internet, of web frameworks, of CSS. Now it's time to apply the same principles to agentic velocity: look at your requirements, your foundation, and your validation. Somewhere in those three is your bottleneck. I guarantee it.
Nick Lloyd. Guest Nick Lloyd examines the British entry into the war, characterizing it as a gradual process hampered by friction between key leaders like Prime Minister Asquith, Lord Kitchener, and Sir John French. Initially, the British sent a tiny expeditionary force of just four divisions, which the French viewed with constant hunger for more manpower. Lloyd details the massive expansion of the British army to sixty divisions within eighteen months, a transformation managed by the overwhelmed Sir John French, who eventually broke down under the stress of mounting casualties. Following French's departure, David Lloyd George emerged as a revitalizing force in the Ministry of Munitions and later as Prime Minister. However, Lloyd George's tenure was marked by constant strategic disagreements and backstabbing involving Sir Douglas Haig and Sir William Robertson. This source frames the British effort as a complex evolution from a limited colonial force to a massive industrial army entangled in intense political and military rivalries. 4
Send us Fan MailDr. Dave Walton from TF Voodoo joins Aaron and Peaches to break down how to actually train for rucking without wrecking your body.Dave is a retired Green Beret, doctor, rucking coach, and the brain behind TF Voodoo. In this episode, he explains why most people train for rucking wrong, why “just ruck more” is one of the fastest ways to get injured, and how to build real load carriage performance through Zone 2 cardio, strength training, progressive ruck programming, foot care, boot selection, sock selection, posture, breathing, pacing, and misery management.This episode is especially important for anyone preparing for Air Force Special Warfare, Special Forces Assessment and Selection, military selection courses, long rucks, heavy rucks, or tactical load carriage events.Dave lays out what candidates should do months before a ruck, how to build a base before adding load, why short intense rucks beat long junk-mile rucks, how to manage blisters, what to eat and drink before and during a ruck, and how to survive if you have a hard ruck coming up with limited time to prepare.Find Dave and TF Voodoo:TFVoodoo.comCheck out Tasty Gains:TastyGains.comTrain with Modern Athlete Strength Systems:OnesReady.comOperator Training Summit:OperatorTrainingSummit.comChapters:00:00 - Ones Ready Intro01:05 - Tasty Gains and Modern Athlete Strength Systems03:11 - Welcome Dr. Dave Walton from TF Voodoo03:30 - Dave's Background in Rucking and Special Forces04:00 - Why “Just Ruck More” Is Terrible Advice05:00 - The Three Parts of Rucking Performance05:53 - Fitness, Technique, and Misery Management06:39 - Start With Zone 2 Running Before Rucking07:30 - Why Zone 2 Builds the Engine08:55 - Build to 90 Minutes of Zone 209:14 - Why Zone 2 Is Boring but Necessary10:00 - Strength Training for Rucking10:55 - Bench Press and Squat Standards11:30 - Upper Body and Lower Body Strength for Load Carriage13:00 - When to Start Actual Rucking13:30 - Field-Based Progressive Load Carriage14:28 - How Often Should You Ruck?15:00 - Start With 10 Percent of Body Weight15:56 - Short Intense Rucks Beat Long Junk Miles16:50 - Why Long Rucks Increase Injury Risk18:22 - Shut Up and Ruck and TF Voodoo Resources19:20 - Load Carriage Training Circulars20:00 - Foot Care for Tactical Athletes20:46 - Dave Does Not Have a Foot Fetish21:20 - Skin, Boots, Socks, and Insoles22:12 - Old Boots vs. Modern Rucking Boots23:00 - Heat, Friction, Moisture, and Blister Formation24:00 - Finding the Right Sock and Boot Combination25:00 - Foot Conditioning Takes Time26:00 - Mobility Screening and Ankle Mobility26:55 - Taylor Starch Is Somewhere Punching the Air27:30 - Flexibility vs. Mobility28:00 - Ruck Selection and Frame Use29:00 - Posture Under a Ruck29:30 - Strength Exercises That Actually Matter30:00 - Six Main Lifts for Tactical Athletes31:25 - Functional Strength vs. Bodybuilding32:30 - Shoulders Back and Down33:15 - Head Up and Eyes on the Horizon34:15 - Breathing Under Load35:00 - Leaning From the Ankles36:00 - Walking Fast vs. Running With a Ruck37:00 - The Ruck Shuffle38:21 - Misery Management and Strap Adjustment39:30 - Hip Belt, Waist Belt, and Load Transfer40:43 - Why You Should Use the Hip Belt42:02 - How to Find Your Iliac Crest42:30 - Sternum Strap and Shoulder Strap Management44:00 - Why Ruck Setup Is Individual44:44 - Unit Ruck Training and Avoiding Injuries46:22 - Free TF Voodoo Training Circulars47:00 - What to Do If You Have a Ruck Tomorrow47:30 - Hydration, Fueling, and Carbs48:30 - Nerd Clusters and Snickers for Ruck Fuel49:30 - How Much Water to Drink During a Ruck50:39 - Fueling During a Zulu Course Refire51:23 - Eat and Drink Before You Think You Need It51:45 - Warm Up Before the Ruck52:20 - Cadence and 180 Beats Per Minute53:15 - Music, Pacing, and Ruck Rhythm55:34 - Liner Socks, KT Tape, and Hot Spots56:30 - Why Duct Tape Is a Bad Idea57:47 - Taping Feet Before Blisters58:23 - Moleskin, Donuts, and Blister Management01:01:16 - Boot Lacing for Hot Spots01:02:20 - Packing the Ruck Correctly01:03:20 - Mental Prep and Not Quitting01:04:10 - Ruck Pacing Strategy01:04:37 - Don't Start Too Fast01:05:00 - Physiological Sigh and Breathing Reset01:07:00 - Arm Swing and Maintaining Pace01:08:30 - Shuffle, Fast Walk, and When Not to Run01:10:21 - Why Stopping Can Break Momentum01:10:55 - Final Thoughts from Dave01:11:41 - TF Voodoo Resources and Rucking Handbook01:12:40 - ClosingSupport the showJoin this channel to get access to perks: HEREBuzzsprout Subscription page: HERERegister for our Operator Training Summit: OperatorTrainingSummit.comFind an Air Force Recruiter: AirForce.comCollabs:Ones Ready - OnesReady.com 18A Fitness - Promo Code: ONESREADY ATACLete - Follow the URL (no promo code): ATACLeteDanger Close Apparel - Promo Code: ONESREADYDFND Apparel...
Today we're delighted to share a conversation with Robin Ritch about her new book, Using Friction to Grow: Stories of Strength and Resilience.Many of us spend our lives trying to avoid friction. We want our faith to feel clear, our communities to feel supportive, and our spiritual lives to move forward without too much tension or uncertainty. But today Robin's asking, "What if our deepest growth comes not in spite of friction, but because of it?"And that's at the heart of her book. Through interviews with a remarkable generation of Latter-day Saint women—many of them grandmothers now—Robin uncovers stories of faith, resilience, and spiritual maturity that feel so relevant today. These women faced difficult questions, competing loyalties, and real tension between their deepest convictions and the world around them. Yet rather than allowing that friction to diminish their faith, they used it to deepen their relationship with God and expand their capacity to serve.Robin herself has spent a career building and leading transformative organizations, including at Microsoft, Intel, and most recently as President and Publisher of Deseret News. But this book grew out of a lifelong fascination with women's spiritual lives and the wisdom that can be found in their stories.Whether you're currently navigating friction in your own faith journey or simply looking for examples of courage and grace, we think you'll find this conversation both reassuring and inspiring.You can buy your copy of Using Friction to Grow on Bookshop.org, Amazon, or wherever books are sold.Join us on July 11 for the Wayfare festival! RSVP here.
Welcome back to another raw, unfiltered episode of the h SIDEBAR PODCAST, hosted by your lead, Royce, alongside co-host Leise Winny. This week, the crew kicks off with a massive check-in covering everything from preference culture and the validity of lived experience over textbooks to the internet drama surrounding Latto, the rising cost of World Cup seats, and the historic New York Knicks championship victory. From there, the conversation shifts into deeper territory as the hosts unpack modern relationship standards, a disturbing rise in cross-cultural friction, the laziness of reliance on AI branding tools, and the frustrating double standards targeted directly at Black women's sexual autonomy in the media.Here is what went down on this week's episode:What is a plus-size woman/big gurl, and do men actually like big women?Why having kids is a much harder, more permanent life choice than marriage.The online flak surrounding Latto following her massive pregnancy reveal and the messy Fivio Foreign drama.Lived Experience vs. Expertise: Who holds the ultimate authority on truth?Identity check: Who can be Black, and are mixed-race people fully considered Black in modern culture?The New York Knicks WIN: Celebrating an epic, historic NBA Championship victory.The ticket crisis: The insane demand and wild pricing behind securing World Cup seats.High Body Counts & Modern Women: Is total sexual transparency empowerment or a literal relationship killer?Friction in solidarity: Asian Hate is rising again—why do communities of color struggle to get along?AI vs. Authenticity: Dissecting The Blerd Explorer's viral take on why using ChatGPT for your business logo is fundamentally lazy.The double standard: Why do people do Megan Thee Stallion like that, and why are other races allowed to be openly sexual while Black women get relentlessly vilified for it?Final sign-off: The crew's closing thoughts, rapid-fire recaps, and final remarks.
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