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For Fraud Awareness Week, I sit down with Tamás Kádár, CEO of SEON, for an in-depth look at how fraud detection has evolved into the systems we see today. We dig specifically into the topic of FRICTION and it's role in the fraud world. Whether you're running a business, working in fraud prevention, or just curious about how companies stay one step ahead of fraudsters, this conversation delivers for you. Plus, Tamás shares some surprising perspectives on where fraud prevention is headed next!Connect with Tamas: https://www.linkedin.com/in/tomkadar/SEON.io
Today's guest is Karan Gandhi, Senior Director for Verification and Fraud at Best Egg. Best Egg is a consumer lending platform focused on responsible, data-driven credit access. Karan joins Emerj Editorial Director Matthew DeMello to explore how deepfakes, synthetic identities, bot attacks, and agentic systems are reshaping the fraud landscape and what these shifts mean for data and AI strategy in financial services. Karan also breaks down the practical steps enterprises can take to strengthen verification workflows, leverage metadata and OCR analysis more effectively, and frame fraud-prevention ROI in a way that secures executive buy-in for modernizing their technology stack. Want to share your AI adoption story with executive peers? Click emerj.com/e2 for more information and to be a potential future guest on Emerj's flagship' AI in Business' podcast! If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show!
What an absolute pleasure to have Edilsa Bueno join the program. She is a seasoned marketing executive formerly with Amazon and now runs a great consultancy Bueno & Co. She brings such clever ways to market and connect with your consumer. We talked about personalization, the AI effects and how to choose the best CRM (Customer Relationship Manager) Enjoy Always Off Brand is always a Laugh & Learn! FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email Guest: Edilsa Bueno LinkedIn: https://www.linkedin.com/in/edilsabueno/ Bueno & Co - https://www.buenoandco.co/ QUICKFIRE Info: Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin: https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC. LinkedIn https://www.linkedin.com/in/summerjubelirer/ Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/ Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina. LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/ Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449 "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.
Even the most well-intentioned brands have friction hiding in their customer journeys — small moments that quietly push ideal customers away. In this episode, Inclusive Marketing and Customer Experience Strategist Sonia Thompson reveals her Friction Finder Growth Audit framework to uncover and fix the hidden friction blocking your customer experience and limiting brand growth. Get the Inclusion & Marketing Newsletter -- www.inclusionandmarketing.com/newsletter
In this fiery episode of The Daily Herold, Jon Herold opens up about the growing tension inside the MAGA movement, the pitfalls of blind trust, and why honest criticism is essential, not betrayal. From Trump's missteps to the Senate's shocking self-enrichment scheme, Jon challenges the audience to stop waiting for someone else to fix the country and start taking real local action. He breaks down the myth of the “normie echo chamber,” frustrations with government inertia, and the danger of excusing bad behavior from elected officials. The conversation hits everything from the Antifa terrorist designation to the shutdown's empty promises, the election system, homeschooling, bad narratives, and how community organizing may be the key to real change. Blunt, humorous, and raw, Jon delivers a call to action: stop worshiping politicians, embrace friction, get involved, and help shape America's future from the ground up.
Listen in this week as I sit down with Michelle Gienger, a seasoned practice manager at Village Veterinary Hospital, to talk all about the art of conducting effective employee surveys. Michelle shares her insights into how to gather valuable feedback from both vocal and reserved team members as well as how to implement that data without letting emotions get in the way. Michelle highlights the importance of building trust and creating a safe environment for employees to share their thoughts and ideas, explaining that she has found success in using a combination of anonymous surveys, live polls during staff meetings, and one-on-one conversations to get a well-rounded understanding of her team's needs and concerns. By introducing surveys gradually and making it clear that feedback will lead to actual change, Michelle has been able to overcome the initial hesitation some employees feel about speaking up, and she has learned the value of letting the team own the solutions rather than just presenting them with her own ideas. Balancing the serious, problem-solving surveys with more lighthearted, fun questions has helped keep Michelle's team engaged and invested in the process, and she stresses the importance of showing your human side as a manager - acknowledging your own mistakes and struggles, and using that vulnerability to connect with your staff, so whether you are managing a small team or a large organization, Michelle's insights offer a roadmap for creating a work environment with open communication and collaborative problem-solving. Enjoy my conversation with Michelle Gienger! This episode is brought to you by Aclivet. Aclivet enhances the operational efficiency and effectiveness of your hospital, and, in addition to financial and budget consulting, they make legal help and advice reasonable. For a flat monthly fee of just $299, you get unlimited legal questions answered from a lawyer experience in veterinary medicine. Aclivet takes the intimidation out of compliance for your hospital. Be sure to visit aclivet.com and use code VHMA to get your first month for only $1! Show Notes: [1:56] - Hear how Michelle Gienger struggled to design surveys that resulted in input from both talkative and quiet staff members. [3:18] - Michelle reveals that she uses anonymous polls and fun questions to earn staff trust and honest feedback. [5:20] - Announcing surveys ahead of time helps improve participation and helps staff feel comfortable with openly sharing. [8:56] - Beginning with lighthearted surveys built trust for Michelle's team, resulting in deeper collaboration and problem-solving. [11:52] - Empowering staff to contribute ideas can lead to autonomy and teamwork via fun, balanced topics. [13:13] - Michelle explains how live polls changed meetings into interactive spaces where staff feels heard and valued. [16:54] - Michelle stresses showing vulnerability and reflection so that staff sees her as a human leader. [17:43] - It's so important to take time to process feedback calmly and discuss issues with a mutual understanding. [20:29] - Learn why Michelle values follow-up conversations. [21:31] - Hear why Michelle prefers in-person talks for serious matters to convey tone, empathy, and authenticity. [24:01] - Hear how Michelle makes a point to engage quiet employees so that they feel seen and valued. [27:16] - Michelle reminds leaders that being authentic and owning mistakes earns respect and teaches resilience. Thank you for listening. Remember you are not in this alone. Visit our website for more resources. Links and Resources: VHMA Web Page VHMA Coronavirus Resources VHMA Facebook VHMA Twitter VHMA on Linkedin Michelle Gienger on LinkedIn Village Veterinary Hospital, P.C. Web Page Village Veterinary Hospital, P.C. on LinkedIn
A great marketing engine doesn't run in a straight line. It spins, gathers speed, and builds momentum with every turn.That's the lesson of the flywheel, a framework that transforms scattered marketing efforts into a self-sustaining system of growth. In this episode, we explore how to turn that theory into reality with Nataly Kelly, Chief Marketing Officer at Zappi.Together, we unpack what B2B marketers can learn from building circular strategies that connect brand to demand, removing friction where it matters most, and compounding small wins into unstoppable momentum.About our guest, Nataly KellyNataly Kelly is CMO at Zappi. She has over 20 years of experience leading remote and global teams, and previously served 7 years as VP at HubSpot. She is a frequent contributor to Harvard Business Review, a published author of four books, keynote speaker on marketing, growth, and international expansion, and an award-winning leader. She has been named among the Top 50 CMOs on LinkedIn, as Marketing Executive of the Year, in the 40 under 40, and one of the Top 25 Content Marketers in Enterprise Software, as well as among the Women Worth Watching.What B2B Companies Can Learn From the Flywheel:Marketing is a flywheel, not a funnel. Marketers love funnels because they're measurable, but Nataly reminds us that the best marketing is circular, not linear. She says, “So often we have thought of marketing as like a linear funnel. But the flywheel's really where you turn the funnel on the side and then connect the top to the bottom.” In her model, brand, demand, land, and expand all feed each other in an ongoing loop. Marketing shouldn't be about one campaign that ends. It's about creating continuous energy that connects awareness to advocacy.Friction kills momentum. Velocity doesn't come from spending more, it comes from removing what slows you down. Nataly explains, “A general rule of thumb I've always used is the closer you get to someone's wallet, the more important it is to remove friction…. Every touchpoint is a chance to delight a customer.” In B2B marketing, the same rule applies: every confusing process, clunky message, or slow response is a brake on your flywheel. Smooth the path, and speed will follow.Small improvements compound into unstoppable growth. Marketers often look for a big splash, but Nataly says momentum comes from micro progress. Nataly asks, “What are the small things we can do to create uplift today and momentum today?... And those things add up.” Each small optimization—an improved touchpoint, a clearer message, a faster follow-up—removes friction and accelerates the flywheel. Consistency, not chaos, creates compounding power.Quote“Your brand voice is really how you decide to communicate with your customer. And that is not just what we typically consider marketing communications. It touches every part of the customer experience.”Time Stamps[00:55] Meet Nataly Kelly, Chief Marketing Officer at Zappi[01:09] Why Flywheels?[05:16] Role of Chief Marketing Officer at Zappi[07:30] What are Flywheels?[20:52] Understanding Market Dynamics and Customer Segmentation[22:11] Building and Maintaining a Flywheel Strategy[26:11] Content Marketing Success Stories[33:51] Leveraging LinkedIn for Effective Content Distribution[39:22] Final Thoughts and TakeawaysLinksConnect with Nataly on LinkedInLearn more about ZappiAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Signature Style Systems ~ Certified Personal Stylist, Image & Color Consultant, True Colour Expert
What if the way you dress could change everything? Not because it makes you look better, but because it removes the friction that keeps you distracted and self-conscious. In this episode, I'm challenging the idea that personal style is frivolous. When you understand your authentic style, you stop thinking about what you're wearing and start focusing on what actually matters: the people you're with, the work you're doing, the impact you want to make. Listen to discover why personal style isn't a luxury, it's essential. Check out the FREE video masterclass: The Myers-Briggs Key to Signature Style. Let's connect! Want to learn more about how to discover your Style DNA? Start with The Congruence Code! Looking for a fun group experience? Check out The Aesthetic Mirror! To suggest a podcast topic, send email to hello@signaturestylesystems.com.
The world record for fastest pit stop—a mere 1.8 seconds—was set by the McLaren F1 Team at the Qatar Grand Prix in 2023. It's an incredible feat of speed and choreography; a pit stop that fast can't happen without a team of people operating at peak human performance. But as Dan Keyworth explains, AI plays a crucial role, too. As the Director of Business Technology at McLaren Racing, Dan is responsible for helping the whole team perform at their best—and that starts with having the right tools. Whether it's the firehose of sensor data coming off a race car, video analysis of the pit crew in action, or marketing analytics for the next Grand Prix, AI helps the McLaren F1 Team make the right decisions—and make them fast.On this episode, Dan talks about the importance of getting simple answers from complex data, how they use Dropbox Dash, and why we shouldn't think of AI as labor replacement so much as laborious replacement.You can learn more about the McLaren F1 Team at mclaren.com/racing/formula-1. And if you haven't already seen it, be sure to watch their world record pit stop at youtube.com/watch?v=tRBOiq-Q6_s. Seriously, it's blink-and-you'll-miss-it fast.~ ~ ~Working Smarter is brought to you by Dropbox Dash—the AI universal search and knowledge management tool from Dropbox. Learn more at workingsmarter.ai/dashYou can listen to more episodes of Working Smarter on Apple Podcasts, Spotify, YouTube Music, Amazon Music, or wherever you get your podcasts. To read more stories and past interviews, visit workingsmarter.aiThis show would not be possible without the talented team at Cosmic Standard: producer Dominic Girard, sound engineer Aja Simpson, technical director Jacob Winik, and executive producer Eliza Smith. Special thanks to our illustrators Justin Tran and Fanny Luor, marketing consultant Meggan Ellingboe, and editorial support from Catie Keck. Our theme song was composed by Doug Stuart. Working Smarter is hosted by Matthew Braga. Thanks for listening!
Episode 2514. 4th quarter friction. Featuring a cover of Tears of Gold by Violet King. Blunt Talk Podcast is guaranteed TO LIFT. X Fitness is committed to lifting in body, mind, and soul. There is enough depressing news. We won't add to it. Good Inspirational News Only. Free, permanently archived downloads compliments of X Fitness. Blessings & all good things. #peace
Leadership expert and author Morag Barrett joins Doug Utberg to challenge the myth that “real connection means keeping the peace.” Together they unpack why the best teams — and the strongest friendships — aren't the ones that avoid conflict, but the ones that use it to grow stronger.Morag, founder of SkyTeam, shares how two decades of leadership research revealed a truth few executives want to hear: false harmony kills innovation. Real connection, she says, requires friction, feedback, and the courage to say the hard things before a crisis hits.Doug reflects on his own journey from people-pleasing to presence — and how letting go of performance-based validation can create genuine relationships at work and in life. The result? A conversation that's equal parts psychology, leadership, and personal transformation — reminding us that the path to trust runs straight through tension.TL;DR* Connection without conflict isn't trust — it's tolerance.* Great teams talk about tension before it breaks them.* Supporters agree; allies challenge and grow with you.* Presence beats performance — every time.* Friction, handled with care, forges deeper bonds.Memorable lines* “Connection isn't soft — it's steel wrapped in empathy.”* “Supporters make you comfortable; allies make you better.”* “False harmony is where innovation goes to die.”* “You can't build trust if no one's willing to be uncomfortable.”GuestMorag Barrett — Founder and CEO of SkyTeam, leadership expert, keynote speaker, and author of You, Me, We: Why We All Need a Friend at Work (and How to Show Up as One).- LinkedIn: - Website:Why it mattersTeams don't fail from lack of skill — they fail from lack of trust. Learning to embrace healthy friction turns conflict into connection, feedback into growth, and work relationships into real human partnerships.Call to ActionIf this conversation lit something up for you, don't just let it fade. Come join me inside the Second Life Leader community on Skool. That's where I share the frameworks, field reports, and real stories of reinvention that don't make it into the podcast. You'll connect with other professionals who are actively rebuilding and leading with clarity. The link is in the show notes—step inside and start building your Second Life today.https://secondlifeleader.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.dougutberg.com
A teen is behind bars accused of gunning down a fellow classmate that accidentally collided with him in a crowded high school hallway. A cradle-robbing mom is looking at decades behind bars after seducing her teen daughter's dance date & having his baby! Plus, mile-high mayhem, grounded! Jennifer Gould reports. See omnystudio.com/listener for privacy information.
Glen boils down the prevailing themes from this year's Money 20/20 conference, upping the ante via interviews with a pair of compelling startups (Eloquent AI and RentFlow) and Paze's update on securing identity through the digital wallet. Also- Fiserv shakes investors to the core, and open banking continues to ruffle feathers. Links related to this episode: Eloquent AI: https://www.eloquentai.co/ RentFlow: https://www.therentflow.com/ Paze: https://www.paze.com/ A credit union-specific take on Fiserv's stock meltdown: https://chipfilson.com/2025/10/a-surprise-for-1254-credit-unions-heads-up-for-everyone-else/ Western Union's stablecoin play: https://ir.westernunion.com/news/archived-press-releases/press-release-details/2025/Western-Union-Announces-USDPT-Stablecoin-on-Solana-and-Digital-Asset-Network/default.aspx PayPal and Google Cloud's agentic AI gambit: https://cloud.google.com/blog/topics/financial-services/introducing-an-agentic-commerce-solution-for-merchants-from-paypal-and-google-cloud Join us for our next CU Town Hall- Wednesday November 19 at 3pm ET/Noon PT- for a live and lively interactive conversation tackling the major issues facing credit unions today. The Town Hall is free to attend, but advance registration is required: https://www.cutownhall.com/ Follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/in/glensarvady/
What if removing friction isn't enough? Samsara's "Project Wow" challenges the entire CX industry to stop fixing problems and start creating experiences that make customers gasp.Join hosts Chuck Moxley and Nick Paladino as they talk with Emma Sopadjieva, Head of Customer Experience Strategy at Samsara. With experience from Medallia, Eventbrite, and ServiceNow, Emma reveals why 90% of customer experience work is influence without authority—not data analysis. She shares how Samsara brought their entire executive team together for full-day workshops to identify five moments across the customer journey where they could create "wow" experiences, pushing every initiative from fixing pain points to delivering 10-star moments. Emma also unveils the game-changing concept of predictive NPS, using thousands of variables to identify unhappy customers before they even tell you—and activating customer success teams six months before renewal conversations.Key Actionable Takeaways:Master influence without authority by making others the hero - CX teams don't own product or support, so align insights to stakeholder metrics and show how your recommendations make them successfulStart with quick wins before long-term transformation - Launch purchase win-loss and renewal experience programs first to build credibility while working toward your five-year customer 360 visionPredict customer experience, not just renewal risk - Build predictive NPS models using behavioral data to catch at-risk customers six months early, when you can still save themWant more tips and strategies about creating frictionless digital experiences? Subscribe to our newsletter!https://www.thefrictionlessexperience.com/frictionless/Download the Black Friday/Cyber Monday eBook: http://bluetriangle.com/ebook-Emma Sopadjieva's LinkedIn: https://www.linkedin.com/in/emmasopadjieva/Nick Paladino's LinkedIn: https://linkedin.com/in/npaladinoChuck Moxley's LinkedIn: https://linkedin.com/in/chuck-moxleyChapters:(00:00) Introduction (03:00) What Samsara does - IoT hardware and software for physical operations(04:00) Key lessons from Medallia, ServiceNow, and Eventbrite(05:00) Why 90% of CX work is influence without authority, not data(08:00) Making stakeholders the hero to drive change(09:00) Balancing quick wins with long-term transformation strategy(12:00) Project Wow - Creating 10-star experiences across the customer journey(15:00) Five moments that matter and executive ideation workshops(17:00) Measuring ROI of wow moments and delight(19:00) Turning NPS improvements into quantified revenue impact(22:00) Predictive NPS - Identifying unhappy customers before they tell you(25:00) Using 5,000+ variables to catch churn risk six months early(27:00) Building frictionless UX across physical and digital worlds(30:00) CX teams as connective tissue across siloed functions(32:00) Why technology doesn't equal experience(34:00) The problem with AI chatbots in customer service(35:00) Conclusion
In this episode of The Practice of Being Human, Marta reflects on the growing role of AI companions and what their rise reveals about our longing for ease, validation, and control.But she reminds us — friction is not a flaw in human connection. It's the fertile ground where growth, understanding, and love take root.Through insights inspired by Adam Grant, Marta invites you to see tension and discomfort as opportunities for expansion — for building the emotional muscles of patience, curiosity, forgiveness, and humility.Because while AI might comfort us, only real relationships can transform us.This conversation is an invitation to stay — to remain tender, awake, and willing to be shaped by the beautiful mess of being human.
It's Random Friday, that weirdly interesting podcast episode we run every month or so where RIch aggregates a bunch of little nuggets that don't really warrant an entire podcast, but are certainly worth talking about. Today Rich covers diverse topics such as billboards, putting friction in your lead forms, how and when to rotate your TV and radio ads… and a bad experience down at the credit union. And more!
In this episode of Hoopsology Podcast, we sit down with Yaron Weitzman, acclaimed NBA writer and author of A Hollywood Ending: The Dreams and Drama of the LeBron Lakers. Weitzman gives us a deep dive into the truth behind LeBron James' tenure with the Los Angeles Lakers — from his arrival in 2018 to the present-day uncertainty surrounding his future. You'll hear fascinating insights about:
Do you ever feel like your teen is pushing you away — when all you want is to reconnect? In this powerful episode, clinical psychologist, parent coach, and author Dr. Ann-Louise Lockhart joins The Child Psych Podcast to unpack her new book, Love the Teen You Have: A Practical Guide to Transforming Conflict into Connection.Dr. Lockhart draws from over two decades of experience working with families and her own journey as a mom of two teens to help parents navigate the emotional roller coaster of adolescence with empathy, clarity, and compassion. Together, we explore:- Why your teen's pushback is actually a test of safety and trust — not rejection- How to shift from reacting to responding- The real meaning of “seeing beyond the behavior”-Practical tools for rebuilding connection after conflictDr. Lockhart's approach blends psychology, science, and lived experience to empower parents to move from frustration to understanding. Whether you're raising a tween or a nearly-grown young adult, this conversation will help you see your child — and yourself — through a new lens.To purchase Dr. Lockharts new book please go to https://www.amazon.com/author/dr.ann-louise_2025You can also find Dr. Lockhart at: https://drannlouiselockhart.com/Instagram: https://www.instagram.com/dr.annlouise.lockhart/Facebook: https://www.facebook.com/dr.annlouise.lockhartYouTube: https://www.youtube.com/@dr.annlouiselockhartLinkedIn: https://www.linkedin.com/in/drlockhart/Wanting more from ICP? Get 50 % off our annual membership with the coupon code: PODCAST5090+ courses on parenting and children's mental healthPrivate community where you can feel supportedWorkbooks, parenting scripts, and printablesMember-only Webinars Course Certificates for Continuing EducationAccess to our Certification ProgramLive Q & A Sessions for Parents & ProfesssionalsBi-Annual Parenting & Mental Health ConferencesDownloadable Social Media CollectionRobust Resource LibraryClick here for more Hosted on Acast. See acast.com/privacy for more information.
Iain Thomas is a poet, author, and the Chief Innovation Officer at Sounds Fun—an advertising and creative agency that he co-founded with the belief that human creativity could be enhanced, rather than diminished, with the help of AI. It's a realization that actually began to dawn on Iain a few years prior, after his mother died. He wasn't sure how to explain death to his children, so he turned to an early version of ChatGPT for help—and was so impressed by the poetry of its responses that he came away convinced of AI's immense potential as a thought partner for his creative work. On this episode, Iain talks about using AI to make more space for the creative parts of your work, and why, in a world where everyone has access to the same tools, it's never been more important to lean into the skills, context, and experiences that make each of us most unique—and most human.Learn more about Sounds Fun soundsfun.co~ ~ ~Working Smarter is brought to you by Dropbox Dash—the AI universal search and knowledge management tool from Dropbox. Learn more at workingsmarter.ai/dashYou can listen to more episodes of Working Smarter on Apple Podcasts, Spotify, YouTube Music, Amazon Music, or wherever you get your podcasts. To read more stories and past interviews, visit workingsmarter.aiThis show would not be possible without the talented team at Cosmic Standard: producer Dominic Girard, sound engineer Aja Simpson, technical director Jacob Winik, and executive producer Eliza Smith. Special thanks to our illustrators Justin Tran and Fanny Luor, marketing consultant Meggan Ellingboe, and editorial support from Catie Keck. Our theme song was composed by Doug Stuart. Working Smarter is hosted by Matthew Braga. Thanks for listening!
Adolfo Ruiz es un diseñador, artista, investigador y educador español que vive en Canadá. Trabaja como profesor de diseño en MacEwan University in Edmonton. En esta charla nos cuenta sobre su trabajo audiovisual sobre un personaje histórico de una comunidad indígena y el proceso participativo detrás. También nos cuenta sobre metodologías de investigación indígena. Hablamos de relacionalidad, protocolos, reciprocidad y educación en diseño. Adolfo nos contó sobre un grupo que se reúne para pensar el futuro de la educación en diseño. El proyecto que mejor identifica su trabajo se trata de su colaboración con una comunidad indigena del norte de Canadá (Tlicho) y la creación de un cortometraje animado. Sobre su proceso y comunicar historia oral a partir de un cortometraje. Esta entrevista es parte de las listas: Arte y diseño social, Canadá y diseño, España y diseño, Educación en diseño, Investigación en diseño y Territorios y diseño. Adolfo nos recomienda: The Carrier Bag Theory of Friction de Ursula K. Le GuinLa teoría de la bolsa de la fricción de Ursula K. Le Guin (en Español). Meeting the Universe Halfway. Quantum Physics and the Entanglement of Matter and Meaning de Karen BaradIndigenous Research Methodology. El trabajo de Liz Sanders
I believe God wants us to catch a vision of the importance of the church in our lives and community, and the church's role in fulfilling the mission of Jesus in our world. God is at work in this world, and he has chosen to use the church as his agent.Main Points:1. The church, as a collection of people with hurts, hang-ups, hiccups, and habits, provides us an opportunity to learn and to grow. We learn to love those who are difficult to love. We learn to bear with one another. We learn to pray, to serve, to encourage, to develop patience, and yes, to forgive.2. The church provides a community for us so that we do not practice our faith alone. It's very difficult to grow spiritually all by yourself. You need other believers in your life, and they need you. Remember this: Friction is what sharpens an axe.3. The church provides my family the opportunity to worship with others, to hear God's Word taught and explained, to be encouraged, and to make a difference. While far from perfect, we are better together.Today's Scripture Verses:Genesis 2:18 - “It is not good for man to be alone.”Matthew 16:18 - “I will build my church, and the gates of hell will not overcome it.” Quick Links:Donate to support this podcastLeave a review on Apple PodcastsGet a copy of The 5 Minute Discipleship JournalConnect on SocialJoin The 5 Minute Discipleship Facebook Group
Good Friction vs Bad Friction in B2B Marketing: Stop Wasting Buyer EffortToo many teams removed every barrier and called it “buyer-first.” The result? Leaky funnels, vanity MQLs, and zero commercial insight. In this episode, we show how to use good friction to earn trust, capture context, and actually help buyers make better decisions (without annoying them).We (George Coudounaris & Kevin Chen) break down where friction belongs in your buyer journey, when gating makes sense, and how to turn forms, events, and content into useful market intel. We also dig into progressive profiling and cataloguing so Sales get timing, permission, and real-world context they can act on.We'll show standout moments like: why you should stop gating case studies, how to design “good friction” for community signups and workshops, and a simple green-yellow-red scoring method to fix bad friction fast.Tune in and learn:+ The difference between good vs bad friction (and how to spot each)+ When to gate (community, events, newsletters) and when not to (case studies)+ How to use progressive profiling to “catalogue” vendors, renewal dates, and permission to follow upIf you're a small B2B team, this episode is a must-watch. You'll walk away with a friction map you can fix this week, a scoring system to prioritise changes, and a smarter way to feed Sales with timing-based insights.-----------------------------------------------------
Yes! You are in! You ready for a ride? Buckle up. Put your trays in the upright and locked position. Here you go...Thank you Dr. Loritts. Power teacher. That's what I call you. I am so grateful for you. Listener, if that dude is new to you. You need to check him out. You can hear the rest of his message and more at the link below...https://www.youtube.com/live/S6QdJlFxw-s?si=Smr1Cy3JA1FepzUuRom 3:23Race and religionPolitics and religionIf you are a believer, better yet a follower, The Word comes firstBlue kool aid vs. Red kool aid. Crips and bloods. And I'm witnessing my brothers and sisters getting fed certain algorithms. It's sad, I literally have Christian brothers and sisters that don't want to talk to each other...because they think they are correct. They are choosing politics over what Jesus says we should do. That sounds like idolatry to me. Are you turning the cheek? Check Matt 5:39. He told us not to judge, are you doing that? Can you see how the enemy is dividing you? Check Matt 7: 1-6.7 “Do not judge, or you too will be judged. 2 For in the same way you judge others, you will be judged, and with the measure you use, it will be measured to you.3 “Why do you look at the speck of sawdust in your brother's eye and pay no attention to the plank in your own eye? 4 How can you say to your brother, ‘Let me take the speck out of your eye,' when all the time there is a plank in your own eye? 5 You hypocrite, first take the plank out of your own eye, and then you will see clearly to remove the speck from your brother's eye.Confession, I wrestle with this. Just ask my wife. So, I've had to make my own more conscious effort to do less news and social media and more in the Word. Avid listener, do you remember when I got stood up on my bike. I was complaining about Gavin Newsome (CA Governor) in my head. Inner voice that stood me up as if yelled out loud, Thomas, you need to be praying for you leaders, not cursing. Check 1 Tim 2: 1-2.
Most game studios think they have a talent problem. They don't. They have a structure problem.Chris Casanova spent 15+ years as a producer across Microsoft Xbox, Mojang (Minecraft), Relic Entertainment, Offworld Industries, and Hypixel Studios. He's watched talented teams fail repeatedly—not from lack of skill, but from organizational friction.Traditional studios organize around craft silos: design departments, engineering departments, art departments. Every feature requires handoffs. Every handoff loses fidelity. The result? Friction, misalignment, wasted iteration, and missed deadlines.Chris reveals the alternative: cross-functional outcome teams of 5-9 people who own their results from concept to ship.━━━━━━━━━━━━━━━━━━━━TIMESTAMPS━━━━━━━━━━━━━━━━━━━━00:00 - Chris's background: Xbox, Mojang, Relic02:59 - Why he wrote "Structure Teams to Win"06:54 - The problem with craft-based teams08:17 - Outcome teams: The procedural worlds example18:32 - Why 5-9 people is optimal team size24:10 - Three organizational layers explained31:48 - When leaders resist change42:20 - The political reality of reorganization47:15 - Case study: 70-person AA co-op shooter58:07 - Advice for small teams (10 people)01:01:06 - How to connect with Chris━━━━━━━━━━━━━━━━━━━━KEY INSIGHTS━━━━━━━━━━━━━━━━━━━━THE PROBLEMS:- Design creates specs without context → over-engineered solutions- Art produces assets without validation → endless iteration- QA receives unclear requirements → irrelevant bug reports- Every handoff loses the original intentTHE SOLUTION:Cross-functional teams of 5-9 people with:→ Mixed disciplines (designers, engineers, artists, QA embedded)→ Clear mission and measurable KPIs→ Everything needed to own their outcome→ Minimal handoffs, maximum collaborationREAL EXAMPLE:Procedural worlds team mission: "Every world seed feels fresh, readable, performant"KPI: Biome novelty per minuteTeam: Generation engineers, world designers, environment artists, technical artists, QA━━━━━━━━━━━━━━━━━━━━70-PERSON STUDIO STRUCTURE━━━━━━━━━━━━━━━━━━━━Chris provides detailed org structure for AA co-op shooter:- Combat & Gameplay (15 people, 2 teams)- Progression & Economy (10 people, 2 teams)- Social & Co-Op (12 people, 2 teams)- Content & Live Ops (15 people, 2 teams)- World & Narrative (10 people, 1 team)- Technical Foundation (8 people, 1 team)Each team has 5-9 people with mixed disciplines focused on specific outcomes.━━━━━━━━━━━━━━━━━━━━THE HARD TRUTHS━━━━━━━━━━━━━━━━━━━━Some leaders won't make the transition from managing 30 people to being on a team of 8. They'll resist or self-select out. And that's okay—holding onto territorial structures to preserve egos is how studios fail."If you have a C-suite that's divided, you're not going to be able to make this change. You need unified leadership."━━━━━━━━━━━━━━━━━━━━RESOURCES MENTIONED━━━━━━━━━━━━━━━━━━━━- "Team of Teams" by Gen. Stanley McChrystal- "Extreme Ownership" by Jocko Willink- "Structure Teams to Win" (Chris's Medium article)━━━━━━━━━━━━━━━━━━━━CONNECT WITH CHRIS━━━━━━━━━━━━━━━━━━━━Chris is seeking his next production leadership role.LinkedIn: https://www.linkedin.com/in/chris-casanova/Email: ChrisCasanova@outlook.comArticle: https://medium.com/@chris.casanova/structure-teams-to-win-15d98e65c5d7━━━━━━━━━━━━━━━━━━━━READ THE FULL BREAKDOWN━━━━━━━━━━━━━━━━━━━━Detailed newsletter post with implementation templates and additional examples:https://www.gamemakers.com/p/why-your-game-studios-organizational━━━━━━━━━━━━━━━━━━━━Gamemakers podcast: Gaming business insights for developers, executives, and investors. Hosted by Joseph Kim. New episodes weekly.#gamedev #productmanagement #teamstructure #leadership
Casey Sigmon joined Tim and me to wrestle with worship, justice, and what happens when we think liturgy is just the music on Sunday morning instead of the choreography of our entire lives. Casey pushed us to see worship as ascribing worth—not just to any god, but to the One revealed in Jesus who demands we care for the oppressed, which means our praise songs better match our actual practices or we're just modern-day targets for Amos's rage. We dug into how white evangelicalism has turned worship into an industry that eliminates friction—picking churches by aesthetic preference, using AI to smooth out prophetic edges, segregating by taste and theology—when the biblical tradition is all about agonistic encounter with holy otherness that disrupts and transforms us. Tim brought his years as a professional drummer in that space to ask hard questions about manipulation versus mystery, while Casey helped us think about lament, confession, and how we've lost communal accountability for systemic sin by making everything about personal purity. We also geeked out on how religion evolved from ritual and trance before language even existed, why kids should lead us in justice work, and whether God's power looks more like collaborative choreography than cosmic intervention. You can WATCH the conversation on YouTube Casey Thornburgh Sigmon is an Assistant Professor in Preaching and Worship and Project Director of the Pause/Play Center for Preachers at Saint Paul School of Theology in Leawood, Kan. She graduated from Vanderbilt University with a PhD in Homiletics and Liturgics. Her first book, Engaging the Gadfly: Moving from Reactionary to Reflective Preaching a Digital Age (Cascade), explores how the practice of preaching can affirm and subvert norms from social media and generative AI. Dr. Sigmon is an ordained minister in the Christian Church (Disciples of Christ). ONLINE CLASS - The God of Justice: Where Ancient Wisdom Meets Contemporary Longing This transformative online class brings together distinguished scholars from biblical studies, theology, history, and faith leadership to offer exactly what our moment demands: the rich, textured wisdom of multiple academic disciplines speaking into our contemporary quest for justice. Here you'll discover how ancient texts illuminate modern struggles, how theological reflection deepens social action, and how historical understanding opens new possibilities for faithful engagement with our world's brokenness and beauty. Join John Dominic Crossan, Peter Enns, Casey Sigmon, Aizaiah Yong, & Malcolm Foley As always, the class is donation-based, including 0. INFO & Sign-Up at www.FaithAndPolitics.net _____________________ This podcast is a Homebrewed Christianity production. Follow the Homebrewed Christianity, Theology Nerd Throwdown, & The Rise of Bonhoeffer podcasts for more theological goodness for your earbuds. Join over 70,000 other people by joining our Substack - Process This! Get instant access to over 50 classes at www.TheologyClass.com Follow the podcast, drop a review, send feedback/questions or become a member of the HBC Community. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode Adam breaks down what we are currently working on at Varsity House as it pertains to product development and attrition. In a service based business there are 5 keys to reducing friction, getting results, and mitigating attrition: Defining our Training Ideology Messaging Externally to Members Training process and data presentation Customer experience Removing friction Don't forget on November 15th and 16th the Underground Strength Con 3.0 is here! You can register with the following link: https://undergroundstrengthcon.com/Check out our partners at TurnKey Coach: https://turnkey.coach/business-of-strength/
Set the context for a joyful, exuberant day with a short, powerful message from Sadhguru. Explore a range of subjects with Sadhguru, discover how every aspect of life can be a stepping stone, and learn to make the most of the potential that a human being embodies. Conscious Planet: https://www.consciousplanet.org Sadhguru App (Download): https://onelink.to/sadhguru__app Official Sadhguru Website: https://isha.sadhguru.org Sadhguru Exclusive: https://isha.sadhguru.org/in/en/sadhguru-exclusive Inner Engineering Link: isha.co/ieo-podcast Yogi, mystic and visionary, Sadhguru is a spiritual master with a difference. An arresting blend of profundity and pragmatism, his life and work serves as a reminder that yoga is a contemporary science, vitally relevant to our times. Learn more about your ad choices. Visit megaphone.fm/adchoices
Set the context for a joyful, exuberant day with a short, powerful message from Sadhguru. Explore a range of subjects with Sadhguru, discover how every aspect of life can be a stepping stone, and learn to make the most of the potential that a human being embodies. Conscious Planet: https://www.consciousplanet.org Sadhguru App (Download): https://onelink.to/sadhguru__app Official Sadhguru Website: https://isha.sadhguru.org Sadhguru Exclusive: https://isha.sadhguru.org/in/en/sadhguru-exclusive Inner Engineering Link: isha.co/ieo-podcast Yogi, mystic and visionary, Sadhguru is a spiritual master with a difference. An arresting blend of profundity and pragmatism, his life and work serves as a reminder that yoga is a contemporary science, vitally relevant to our times. Learn more about your ad choices. Visit megaphone.fm/adchoices
Hey, today we're going to talk about the friction zone. What the heck is the friction zone? Well, you'll find out in this episode. Screw The Commute Podcast Show Notes Episode 1046 How To Automate Your Business - https://screwthecommute.com/automatefree/ Internet Marketing Training Center - https://imtcva.org/ Higher Education Webinar – https://screwthecommute.com/webinars See Tom's Stuff – https://linktr.ee/antionandassociates 00:23 Tom's introduction to Friction Zone 01:14 How it relates to your business 05:26 Is what you're doing "fair"? 10:43 Avoid going to court and making things worse Entrepreneurial Resources Mentioned in This Podcast Higher Education Webinar - https://screwthecommute.com/webinars Screw The Commute - https://screwthecommute.com/ Screw The Commute Podcast App - https://screwthecommute.com/app/ College Ripoff Quiz - https://imtcva.org/quiz Know a young person for our Youth Episode Series? Send an email to Tom! - orders@antion.com Have a Roku box? Find Tom's Public Speaking Channel there! - https://channelstore.roku.com/details/267358/the-public-speaking-channel How To Automate Your Business - https://screwthecommute.com/automatefree/ Internet Marketing Retreat and Joint Venture Program - https://greatinternetmarketingtraining.com/ Kartra - https://screwthecommute.com/kartra/ Copywriting901 - https://copywriting901.com/ Become a Great Podcast Guest - https://screwthecommute.com/greatpodcastguest Training - https://screwthecommute.com/training Disabilities Page - https://imtcva.org/disabilities/ Tom's Patreon Page - https://screwthecommute.com/patreon/ Tom on TikTok - https://tiktok.com/@digitalmultimillionaire/ Email Tom: Tom@ScrewTheCommute.com Internet Marketing Training Center - https://imtcva.org/ Related Episodes Subtitles - https://screwthecommute.com/1045/ More Entrepreneurial Resources for Home Based Business, Lifestyle Business, Passive Income, Professional Speaking and Online Business I discovered a great new headline / subject line / subheading generator that will actually analyze which headlines and subject lines are best for your market. I negotiated a deal with the developer of this revolutionary and inexpensive software. Oh, and it's good on Mac and PC. Go here: http://jvz1.com/c/41743/183906 The Wordpress Ecourse. Learn how to Make World Class Websites for $20 or less. https://screwthecommute.com/wordpressecourse/ Join our Private Facebook Group! One week trial for only a buck and then $37 a month, or save a ton with one payment of $297 for a year. Click the image to see all the details and sign up or go to https://www.greatinternetmarketing.com/screwthecommute/ After you sign up, check your email for instructions on getting in the group.
What if the biggest AI risk isn't bias or data, but human behaviour itself? How might AI impact the people using it and what does that mean for how we design solutions and deploy the technology?Episode SummaryOn this episode, I'm joined by a returning guest. Richard Chataway is a behavioural science expert and strategist who joins me to explore how we can design AI systems that truly work for humans. Richard brings a unique lens to the conversation, combining insights from advertising, government policy, and behavioural science to unpack the human drivers that shape how we build and interact with AI. We discuss everything from cognitive biases and persuasive tech to the ethics of design and how these hidden forces influence our relationship with intelligent machines.During our conversation, Richard explains the importance of context and behavioural frameworks in making AI more ethical, effective, and human-centric. We explore real-world examples of effective and ineffective design, examining where intentions diverge from outcomes and what can be done to address these discrepancies. Richard shares fascinating insights from his book "The Behaviour Business" and his experience in both the public and private sectors, offering a practical yet thought-provoking look at what it really means to design for behaviour in the age of AI.Whether you're an AI sceptic, enthusiast, or simply curious about how technology intersects with human behaviour, this episode offers a compelling exploration of the invisible levers shaping our digital lives. From nudging with intent to avoiding manipulation, Richard helps us understand how behavioural science can make the future of AI more aligned with our values and less prone to unintended consequences.Guest BiographyRichard is a Behavioural Scientist, Author and Podcaster who heads up the Behaviour Change Team at Concentrix, a Fortune 500 global technology and transformation company, working with around 2000 brands globally in over 70 different countries. He is also the founder of Communication Science Group and a former board member of the Association for Business Psychology. His book The Behaviour Business is a bestselling guide to deploying Behavioural Science within organisations to solve a wide range of problems. vAI-Generated Timestamped Summary00:00 – Intro: Designing AI for humans01:25 – Welcome back Richard Chataway03:15 – Behavioural science meets AI05:20 – Why we lie more to bots07:05 – Judgement, distance & dishonesty09:10 – When design invites bad behaviour11:30 – Fraud as a design problem13:40 – The “Computer says no” effect15:25 – When neutrality helps disclosure17:15 – The empathy paradox19:05 – Data bias & unequal outcomes21:30 – When to keep humans in the loop23:40 – Behavioural science as AI insurance26:00 – When efficiency erodes trust28:20 – Friction, fairness & feedback30:05 – AI and the frontline worker33:00 – Redefining jobs, not removing them36:10 – New skills for an AI world39:00 – Beyond efficiency: meaningful work41:45 – Leadership: ask “should we automate?”44:10 – Practical design principles47:30 – The myth of full automation50:20 – Augment, don't replace53:00 – Case studies from Concentrix56:40 – Making AI ethics actionable59:20 – The next five years of human-centred AI1:02:00 – Closing reflections1:04:30 – Where to find Richard1:06:00 – Outro & related episodesLinksRichard on LinkedIn - https://www.linkedin.com/in/richard-chataway/Richard's book The Behaviour Business - https://behaviourbusiness.com/Richard's previous appearance on the show - https://www.humanriskpodcast.com/richard-chataway-on-the-behaviour/Concentrix - https://www.concentrix.com/Richard at Concentrix - https://www.concentrix.com/contributor/richard-chataway/
Change takes work…You're one question, one action or one challenge away from reshaping your entire existence. In today's episode, we dive deep into the power of turning the page — letting go of what no longer serves you, releasing past hurts, and embracing the new story God is calling you to write. Your past may have shaped you, but it doesn't define you. This is your moment to walk in freedom, faith, and fresh purpose. It's time to say goodbye to what was and step boldly into what's next. A new chapter is waiting — and this time, you hold the pen.✨ Key Themes:-Say goodbye to things that don't serve you-Be a doer not a talker-Know your worth-The Power of meekness-Friction equates to new breakthroughs -Lessons repeat until we learn them-Ships that wait never sail-Fear Stops Life-Don't run from your full potential-Keep Receipts to light your fire-Hard work is done alone-Don't be scared to start over Check out my books on Amazon:FIRE Burning WithinWinning With Money Dollars & $enseThe SAINT Next DoorFollow me on Social Media: @ef3life #NewChapter #FaithJourney #LetGoAndGrow #PurposeDrivenLife #GodsPlan #FreshStart #RewriteYourStory #FaithOverFear #WalkInPurpose #GreaterIsComing#podcast #ef3life #lifetothefullest #faith #success #growth #win #levelup #champion #grit #purpose #value #worthl #change #notafraid #mentality #action
Behavioral Science For Brands: Leveraging behavioral science in brand marketing.
In this episode, Dan Ariely joins us to explore how brands build trust, communicate authentically, and reduce friction. From peacocks to pricing to motivational t-shirts, he unpacks the behavioral signals that shape consumer perception and drive long-term brand value.
What if your team's potential was greater than you ever imagined—and all it took to unlock it was clarity, candor, and courage? In this episode of the Build a Vibrant Culture Podcast, Nicole Greer sits down with George Pesansky, operational-excellence leader, performance coach, and author of Superperformance. Together they dive deep into the systems and mindsets that turn average teams into superperformers.From the Dunning-Kruger Effect to the Golden Hour, George offers a roadmap for leaders who want to maximize results without micromanaging. You'll learn how to build clarity, break free from the prison of expectations, and create an “improvement factory” that keeps your organization evolving. This conversation is packed with truth-telling, humor, and actionable insights you can use right away—whether you lead a manufacturing floor, a finance team, or a fast-growing business.Vibrant Episode Highlights[00:03:00] Start with Yourself, Then Scale It — George explains why true performance begins at the individual level before it can cascade to the team and organization.[00:11:48] The Golden Hour — The powerful practice of studying success instead of just fixing problems.[00:27:20] Utility Over Value — Why your ability to execute (“utility”) matters more than what you know (“value”).[00:35:13] The Ugly Baby Technique — How to tell the truth about your projects and create a culture where feedback fuels excellence.[00:48:52] Find the Friction, Lower the Temperature — Discover your team's “hot spots” by following the superhero who always saves the day.Connect with George:George's book, Superperformance: https://a.co/d/cS40yGXGeorge's website: https://georgepesansky.com/Company Website: https://myblendedlearning.comCapacity 2 Care (fill out Contact Me form): https://myblendedlearning.com/LinkedIn: https://www.linkedin.com/in/deliberateimprovement/IG: https://www.instagram.com/georgepesansky/X: https://x.com/SuperPerformnzFB: https://www.facebook.com/george.pesanskyAlso mentioned in this episode:Mindset by Carol Dweck: https://a.co/d/4yol2lvThe 7 Habits of Highly Successful People by Stephen Covey: https://a.co/d/fwD3T7VChange by John Kotter: https://a.co/d/esyKWkLServant Leadership by Robert Greenleaf: https://a.co/d/itSginCListen at vibrantculture.com/podcast or wherever you listen to podcasts!Learn more about Nicole Greer, The Vibrant Coach, at vibrantculture.com.
This week, Kailey and John sit down with Nathan Mitchell, founder of Mitchell Defense, to dive into what makes a truly reliable AR. From his background in the military and oil field engineering to redefining “Mil-Spec,” Nathan shares how precision, durability, and smart design create rifles that perform when it counts.They also discuss everything from AR operating systems and friction reduction to the current state of the firearms industry, NFA changes, and why training matters more than gear.-----------------------Thanks to AAC Ammo & Palmetto State Armory for sponsoring our guest gear!Special thanks to our sponsor for supporting this season!Langdon Tactical - Use code “LTTGOA” for $100 off any order over $1,000 on their website!Patriot Mobile – Get 1 month free with code “GOA” at checkout on their website!
Bespoken Spirits isn't your typical whiskey distillery. Yes, they're based in the American bourbon heartland of Lexington, Kentucky, and yes, they often make private label whiskeys for clients. But everything from how Bespoken Spirits distills their whiskey to how they market it is done with the help of AI. Jordan Spitzer, their head of flavor, can finish a whiskey in days instead of years—while precisely crafting its taste—using their machine-learning backed approach. And Wane Lindsey, their director of marketing, credits AI tools with helping his tiny team punch way above their weight.The result is a whiskey that may not be traditional, but still tastes great—and in a fraction of the time it would otherwise take. That's time they can spend on the creative side of their craft and the work that has the most meaning: building brands and bespoke spirits that people will want to drink.On this episode, Jordan and Wane share how AI has helped them explore creative new ways to make and market whiskey—and why, no matter how smart our tools get, there's still no substitute for human taste.You can learn more about Bespoken Spirits at bespokenspirits.com~ ~ ~Working Smarter is brought to you by Dropbox Dash—the AI universal search and knowledge management tool from Dropbox. Learn more at workingsmarter.ai/dashYou can listen to more episodes of Working Smarter on Apple Podcasts, Spotify, YouTube Music, Amazon Music, or wherever you get your podcasts. To read more stories and past interviews, visit workingsmarter.aiThis show would not be possible without the talented team at Cosmic Standard: producer Dominic Girard, sound engineer Aja Simpson, technical director Jacob Winik, and executive producer Eliza Smith. Special thanks to our illustrators Justin Tran and Fanny Luor, marketing consultant Meggan Ellingboe, and editorial support from Catie Keck. Our theme song was composed by Doug Stuart. Working Smarter is hosted by Matthew Braga. Thanks for listening!
In this episode of the Believe in Banking podcast, Gina Bleedorn and Juliet D'Ambrosio explore how customer experience in branch banking continues to drive trust and loyalty. Drawing from Adrenaline's latest report – Closing Customer Experience Gaps in Branch Banking – they reveal what's working, what's missing, and how human connection remains essential in financial services, especially in an era when so many of people's other everyday interactions are digital. Armed with new research and insights from 50 real-world mystery shops at banks and credit unions of all sizes and geographies, they discuss strategic yet practical ways that financial institutions can leverage intentional design and a clear North Star vision to transform experiences for the future of branch banking. From trust and retention to design and digital integration, Gina and Juliet show how human connection fuels profitability, and what banks and credit unions can do now to turn experience gaps into growth opportunities. This podcast is hosted by ZenCast.fm
What drives the seeming relentless dynamism of Tokyo? Is there something special about Japanese culture? Joe McReynolds, co-author of Emergent Tokyo, argues that the secret to Tokyo's energy and attractiveness as a place to live and visit comes from policies that allow Tokyo to emerge from the bottom up. Post-war black markets evolved into today's yokocho--dense clusters of micro-venues that turn over, specialize, and innovate nightly--while vertical zakkyo buildings stack dozens of tiny bars, eateries, and shops floor by floor, pulling street life upward. The engine? Friction-light rules: permissive mixed-use zoning, minimal licensing, and no minimum unit sizes let entrepreneurs launch fast and pivot faster. And surrounding this emergent urban landscape there's plenty of new housing with excellent transportation infrastructure to let ever-more people enjoy Tokyo's magic.
Mazel Morons! Today, David Dobrik joins us for a candid, funny, and surprisingly thoughtful conversation about stepping back from the spotlight and rediscovering what matters. From the whirlwind years of vlogging to running his own pizza shop and learning to slow down, David reflects on growth, gratitude, and why he'll never chase content the same way again. Leave us a voicemail here!Follow us on Instagram and TikTok! Sponsors:Caraway - Visit Carawayhome.com/GOOD10 to take an additional 10% off your next purchaseNutrafol - For a limited time, Nutrafol is offering our listeners ten dollars off your first month's subscription and free shipping when you go to Nutrafol.com and enter the promo code GOODGUYS10.ByHeart - Head to ByHeart.com and use code GOODGUYS30 to save 30% off your first subscription order for a limited timeChewy - And right now you can save $20 on your first order and get free shipping by going to Chewpanions.chewy.com/goodguysSaxx Underwear - Check it out at saxx.comFunction - Function is a near-360 view to see what's happening in your body, and my first 1000 listeners get a $100 credit toward their membership. Visit www.functionhealth.com/GOODGUYS or use gift code GOODGUYS100 at sign-up to own your health.Please note that this episode may contain paid endorsements and advertisements for products and services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.Produced by Dear Media.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The Theory Of Constraints: A Real-World Tool Constraints and friction generate interest in process improvement. Why this matters: The lack of friction leads to overuse which is the tragedy of the commons. Our panel flows with: Jeremy Berriault - https://berriaultandassociates.com/ Daniel Doiron - https://www.linkedin.com/in/danieldoiron/ Me - www.tomcagley.com Mastering Work Intake sponsors SPaMCAST! Starting Everything Means Finishing Nothing One big thing: Poor work entry means delivering less. Why it matters: Work Intake controls what a team works on and when they work on it. Overloaded teams deliver less value. Poor prioritization leads to delivering the wrong work. Chaotic work intake costs organizations money and time. Zoom in: Mastering Work Intake by Jeremy Willets and Tom Cagley provides the reader with ideas, principles, actionable advice, worksheets, and examples to deliver more value. Buy a copy! JRoss Publishing: https://bit.ly/474ul6G Amazon: https://amzn.to/4236013 Work-Life Balance IS DEAD Many firms are bringing everyone back to the office and demanding longer hours. They are conflating effort and productivity. Why this matters: Increasing productivity is NECESSARY for profitability and growth. The SPaMCAST 877 will post in two weeks. If you would like to participate in the panel discussions, email me at spamcastinfo@gmail.com.
PREVIEW: Congressional Appropriators Demand Details on Golden Dome Project Henry Sokolski discusses the Golden Dome Project, which faces friction due to a lack of detailed plans. Congressional appropriators from both Democratic and Republican sides are demanding clarity on the missions, schedule, and estimated cost. They are reportedly not yet satisfied with the answers they are receiving about this "great concept." 1954
This week, we dive deep into the psychology and physiology of high performance with executive coach and psychologist Dr. Sarah Sarkis, whose work spans elite performers in both sport and business.In this highly insightful conversation, Dr. Sarkis breaks down how great coaches metabolize stress, regulate team friction, and build cultures that turn pressure into flow. From “stress audits” to boundary-setting and recovery habits, this conversation unpacks how coaches can create high-trust environments where teams—and leaders—thrive under tension.Key takeaways include:Metabolizing Stress: Stress isn't the enemy—it's fuel. Sarkis reframes stress as something to process rather than eliminate, teaching coaches how to guide players (and themselves) through overwhelm back toward clarity.Boundaries and Recovery: The best leaders know when to be on and when to be off. Sarkis highlights how top performers—like LeBron—invest time, not just money, in recovery, reminding us that “all debt comes due.”Friction and Flow: Competitive environments are built on friction. Great coaches learn to channel that heat into focus, not chaos—guiding their teams between the edges of boredom and overwhelm.Trust and Communication: Micro-cues build (or break) trust. Sarkis explains how consistency and honest communication are the foundation for flow, accountability, and culture.Motivation and Meaning: The great motivators don't rely on speeches—they understand the reward systems that drive human behavior. Motivation, she reminds us, isn't something you wait for; it's something you engineer.This episode is a masterclass in the inner game of coaching—where neuroscience meets leadership, and where the work isn't just about your players... it's about your own capacity to lead under stress.To join coaches and championship winning staffs from the NBA to High School from over 60 different countries taking advantage of an SG Plus membership, visit HERE!
Friction feels annoying, stressful, and uncomfortable, but it is also where real growth happens. In this episode, I show you how to stop avoiding discomfort and start using it to build confidence, resilience, and stronger connections. You'll learn why your brain resists effort and failure, how to reframe frustration as progress, and simple ways to practice tolerating and even seeking out productive friction. By the end, you'll see why the challenges you face are exactly what make you stronger and more capable. Let's go!Get full show notes, transcript, and more information here: schoolofnewfeministthought.com/430The Socratic Coaching Method Certification: thesocraticcoachingacademy.comFollow along on Instagram: instagram.com/karaloewentheil
Friction is a type of resistance that leads to consideration, growth, and unique solutions. Without friction, we all flatten into the same, boring, identity. Also, friction doesn't "go away" it shifts. So, where you find a frictionless experience, it means that someone else had to take that on.Most importantly: Friction isn't the enemy. It is a valuable communicator, if we're willing to listen.The sources:https://rahultrikha.com/the-hidden-power-of-friction-why-resistance-creates-value-78b0441a066ahttps://kyla.substack.com/p/the-most-valuable-commodity-in-theResources for Resisting a Coup: https://makeyourdamnbed.medium.com/practical-guides-to-resisting-a-coup-b44571b9ad66SUPPORT JULIE (and the show!): https://supporter.acast.com/make-your-damn-bedDONATE to the Palestinian Children's Relief Fund: www.pcrf.netGET AN OCCASIONAL PERSONAL EMAIL FROM ME: www.makeyourdamnbedpodcast.comTUNE IN ON INSTAGRAM FOR COOL CONTENT: www.instagram.com/mydbpodcastOR BE A REAL GEM + TUNE IN ON PATREON: www.patreon.com/MYDBpodcastOR WATCH ON YOUTUBE: www.youtube.com/juliemerica The opinions expressed by Julie Merica and Make Your Damn Bed Podcast are intended for entertainment purposes only. Make Your Damn Bed podcast is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. Support this show http://supporter.acast.com/make-your-damn-bed. Hosted on Acast. See acast.com/privacy for more information.
Dr. Don and Professor Ben talk about the risks of washing drinking glasses with only hot water and friction. Dr. Don - not risky
In today's episode, we have the pleasure to interview Joseph Rutakangwa, author of Never Stay Broke: Because Motivation Alone Won't Pay the Bills.Joseph is an entrepreneur, artist, and storyteller best known as the co-founder and CEO of Rwazi, a consumer-trained AI platform helping global brands make faster, smarter decisions with real-world data. Recognized by the Los Angeles City Council for innovation, he builds systems at the intersection of technology, creativity, and human potential.In this episode, you'll learn how to get out of “stuck” in the next 24 hours by creating motion, how to stack simple, high-margin gigs and trim the ones that drain you, and how to align your daily energy with your long-term vision using Joseph's physics-inspired “work done” framework—so you can generate cash, build buffers, and design a life that moves forward.We hope you enjoy this incredible conversation with Joseph Rutakangwa To Learn More about Joseph and buy his book visit: The Book: https://a.co/d/fpB2ZWpWebsite/Socials:https://www.rutakangwa.com/https://www.linkedin.com/in/joseph-rutakangwa/https://www.instagram.com/jrutakangwahttps://x.com/JRutakangwahttps://www.youtube.com/c/JosephRutakangwaChapters: 0:00 Intro1:30 From a comfortable life to having nothing4:00 What do you have a competitive advantage on?11:49 Friction that keeps you static (& how to get in motion)22:36 Integrating passion and cash generation24:21 Pushing through friction and negativity26:20 Being useful & solving problems with high-demand36:59 Defining your vision38:39 Spend energy moving your life in the direction of your vision43:29 Where to connect with Joseph, his work & his book________________________________________________Join the world's largest non-fiction Book community!https://www.instagram.com/bookthinkers/The purpose of this podcast is to connect you, the listener, with new books, new mentors, and new resources that will help you achieve more and live better. Each and every episode will feature one of the world's top authors so that you know each and every time you tune-in, there is something valuable to learn. If you have any recommendations for guests, please DM them to us on Instagram. (www.instagram.com/bookthinkers)If you enjoyed this show, please consider leaving a review. It takes less than 60-seconds of your time, and really makes a difference when I am trying to land new guests. For more BookThinkers content, check out our Instagram or our website. Thank you for your time!
We've entered what I call The Friction Era—a period where every organization, from the fastest-growing startup to the most entrenched enterprise, is advancing so rapidly that the internal systems meant to support growth are straining under their own ambition. Mergers, acquisitions, product expansions, tech integrations, AI disruption, competitive parity—all of it is hitting at once. And yet, none of it signals failure. Quite the opposite. It signals acceleration.But acceleration brings turbulence. And when the temperature inside an organization rises—not because things are breaking, but because the stakes are higher—you learn quickly who your real operators are. The CHRO, the CFO, and the CTO become the three anchors in the storm. They are the triad balancing the organization's emotional intelligence, financial discipline, and technological infrastructure. And if they're not in sync, the company drifts into chaos, no matter how strong the product or how brilliant the strategy.In this episode, we go behind the scenes into how these three executives navigate what most companies never talk about publicly—the fragile, high-stakes process of scaling without losing the core of what made the business great.We'll unpack:How CHROs are redefining their role from HR operator to cultural engineer—embedding trust, energy, and clarity into the revenue architecture itself, not just engagement programs.How CFOs are reframing financial discipline not as constraint, but as a creative tool to shape psychological safety, focus, and long-term decision-making velocity.How CTOs are engineering unification—breaking down redundant systems, harmonizing data, and turning technology stacks into living frameworks that guide behavior, not just performance.We'll also dive into what happens when growth gets ahead of structure: when a company's narrative outpaces its people systems, when speed starts to erode judgment, and when competing incentives fracture collaboration between sales, product, and finance. Because at that point, it's not just about “alignment”—it's about survival through sophistication.The most forward-thinking executives know that emotional discipline is operational discipline. They know that culture without commercial intent is theater—and that commercial intent without culture is chaos. So this conversation is about what it takes to build the internal architecture of a billion-dollar organization before you actually reach a billion.This is a raw, unfiltered look at the modern enterprise from the inside out. A masterclass in executive endurance, systemic awareness, and the courage to build stability inside complexity.Core Question: When your organization is in motion—growing, merging, integrating, evolving—how do you maintain the psychological precision, financial rigor, and operational unity to keep the whole thing from tearing apart at the seams?
Does your real estate follow-up sound desperate? Fix your commission breath and secure more listings using this proven, low friction real estate follow-up script. This is the ultimate masterclass on seller lead conversion and setting appointments with humility.This training is designed for agents who are ready to stop chasing and start converting. Learn the exact conversation model that builds trust and eliminates the anxiety that ruins calls, turning cold leads into a booked listing appointment script every time. We specifically break down the powerful probate lead script for appointment and the logic you need to win the hardest listing presentations.What You'll Master in This Training✅ Real estate script leading with humility to overcome skepticism and immediately establish yourself as a professional partner.✅ The simple question (and psychological delivery) for high-conversion probate lead conversion.✅ Real estate commission breath fix and the mindset shift to detach from the outcome, making you magnetic to clients.✅ Winning the Listing: The listing presentation pricing conversation script that uses market data to effortlessly handle the toughest pricing objection.✅ How to transition from cold lead to a guaranteed "Yes" with a zero-friction model.
Motherhood isn't hard just because of the to-do list — it's hard because of the way your brain is wired. In this episode, I'll explain why your brain's survival mode creates worry, guilt, comparison, and overwhelm, and how that leads to constant friction at home. The good news? Nothing is wrong with you. Once you understand this, you can begin to think differently and create more calm and ease in your motherhood. Mom On Purpose Membership Private Coaching (Motherhood) Private Coaching (Weight Loss) Weight Loss For High Achieving Moms Private Podcast Instagram @ mom.onpurpose Weekly Newsletter Show notes: momonpurpose.com/366 Podcast Hotline: 8-333-ASKNAT (833-327-5628)
It's time for another Hallmark review! This episode was originally released in 2024, and we were joined by Alonso Duralde to break down the final Groomsmen movie.ABOUT THE GROOMSMEN: LAST DANCEJackson moves to Italy to be near his daughter, but a chance meeting with cafe owner Gabriella, and some meddling friends, may lead to a second chance at love.AIR DATE & NETWORK FOR THE GROOMSMEN: LAST DANCEOctober 31, 2024 | Hallmark+ / September 20, 2025 | Hallmark ChannelCAST & CREW OF THE GROOMSMEN: LAST DANCETyler Hynes as JacksonJonathan Bennett as DannyB.J. Britt as PeteElena Rusconi as GabriellaBRAN'S THE GROOMSMEN: LAST DANCE SYNOPSISThe movie kicks off at the initial wedding, where Jackson is dancing with his daughter, Betty, when she drops a bomb—she's moving to Italy with her mom. Jackson is devastated. He runs a firm representing social media influencers, including a guy who just eats soup. One day, he gets a call from his ex asking if Betty can stay with him for a while. Jackson comes up with a better idea: “I'll come to you!”He heads to Italy in a red convertible—because why not? He nearly hits a woman named Gabriella, and though he thinks he'll never see her again, fate has other plans. Gabriella runs a café that doesn't serve cappuccinos in the afternoon, so they keep bumping into each other. Friction turns into sexual tension, and Jackson even builds her a new website. But he insists, “Nothing is going to happen between us,” hesitant to love again after his divorce.When his sons visit, they encourage him to go to a masked dance. Hesitant at first, he ends up dancing with a masked stranger—and it's hot, hot, hot. He even dips her! But he leaves before discovering her identity.The next day at the café, Gabriella slips, and Jackson catches her—dip style—realizing it was the same woman from the dance. They talk it out, and she admits she didn't realize it was him. Later, while walking with Betty, she points out that Jackson is afraid of dating and that it's not fair to either of them.Gabriella brings over some lasagna, and Jackson offers to drive her home. When the car breaks down, they walk back together through the city. He opens up about his past, and she admits she knew it was him at the dance all along. Just as they're about to kiss, a sprinkler goes off—because, apparently, wet kisses are forbidden.Jackson joins Gabriella for dinner at her father's house and initially doubts their relationship can work. She reminds him, “We'll always have that dance.” Realizing he's been foolish, Jackson decides to stay—and they finally kiss.The story cuts back to Betty, the narrator. Milo shows up and confesses he's loved her since they were kids. They get married, everyone gives endless speeches, and then they all dance. Finally, the groomsmen perform their special dance again. Watch the show on Youtube - www.deckthehallmark.com/youtubeInterested in advertising on the show? Email bran@deckthehallmark.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.