What’s Wrong with Your Business?

Although it's not easy to hear, honest feedback is the most useful type of information in your business. In this episode, you'll learn why a feedback loop is important, what can threaten it, and which 5 components will increase your profitability and staff engagement. -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message Please consider leaving a 5-star review on Apple Podcasts / iTunes. For show notes, graphics, and more visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message

Our response to fear has a big impact on how we make business decisions. Let's talk about the 3 most common responses, why they are ineffective, and which one can increase your chance of success. -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others to find this podcast!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast  --- Send in a voice message: https://anchor.fm/laconteconsulting/message

Is there a connection between what we're afraid of and how we make business decisions? In this episode, Grace explains the 5 fears we all share (based on the work of Dr. Karl Albrecht) and why they correlate with Maslow's Hierarchy of Needs. You'll also hear an analysis of a horror film, The Silence of the Lambs. -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others to listen too!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message

What is Maslow's Hierarchy of Needs, and how does it apply to business risks? In this episode, we will discuss why this powerful tool can help you understand the motivations of your employees and customers. -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message. If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others to listen too!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message

What do lowest-paid employees have to offer, and why should we ask them to help make strategic decisions? This episode starts with an eye-opening (and humbling) discovery. You'll find out who Foundational Staff are, the #1 question to ask them, why a Fight-Flight-Freeze response is not effective... and which response can add tremendous value to your organization. -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message. If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others listen too!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message

A deep-dive explanation about the main categories of strategic risk (Governance, Operational, Competitive, Financial, Reputational), and the 4-step process you can use to evaluate them. -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others to find this podcast!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message

Listening to problems and potentially negative outcomes is not easy or fun, but it's an important part of avoiding disaster. In this episode, you'll hear why Devil's Advocates are important, what happens when you create a diverse culture, and more! -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others to find this podcast!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message

This simple tool is a great way to evaluate problems in your organization through an objective lens. Grace will explain how to identify your Strengths, Weaknesses, Opportunities, and Threats, when to use the PESTEL tool, and which steps you can take to get the most out of this tool. Find more at https://laconteconsulting.com/definitions/#swot -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others to find this podcast!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message

The best way to avoid problems and overcome barriers in a company is simple: Listen to the experiences and opinions of your employees. Although listening to negative feedback can feel challenging to leaders, it is one of the most valuable sources of risk intelligence. In this episode, Grace explains the three ways for frustrated employees offer their opinions and which 5 steps will help you create Healthy Feedback Loops in your organization. -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others to find this podcast!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message

What's the difference between quantitative data (numbers) and qualitative data (experiences & emotions)? You'll hear why these are both essential parts of overcoming barriers as an owner, and examples of where to look for vulnerabilities in your business. -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others to find this podcast!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message

In this episode Grace explains the differences between 10 popular business models, the four types of organizational vulnerabilities, and which 6 principles of influence can be used (for good or for bad). -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others to find this podcast!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message

Nobody wants to talk about it, but... should you quit? In this episode, Grace explains the two ways to approach every business decision and 4 ways to face a difficult problem (based on a famous song by Kenny Rogers!) -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others to find this podcast!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message

If you're facing a crossroads, this could be a great opportunity to create a better version of your business. In this episode, you'll hear 9 ways you can adapt to changes in the market, including how to evaluate both emotions and data to make the right decisions. -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others to find this podcast!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message

Whether your company provides face-to-face services or virtual ones, the novel Coronavirus pandemic has given us an opportunity to examine what has been going wrong… and what we can do to fix it. In this episode, you'll hear some positive changes that are emerging from this crisis, a few negatives, some hidden opportunities, and potential threats to future success. Grace also explains the “neutral zone” of transition and why it's important to acknowledge and fully experience the grief of what you're leaving behind. -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others to find this podcast!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message

If you're looking for practical ways to identify opportunities and threats in your business, don't just “try harder.” Instead, consider two risk intelligent options: Adapt to a changing market, or Quit and move on to something else. In this episode, Grace explains why she started this podcast and what you can expect in future episodes. You'll also learn where to get visual graphics & articles related to each episode, and how to submit a question. -- Have a question? Record your message at https://anchor.fm/laconteconsulting/message If you enjoy what you're hearing, consider leaving a short 5-star review on Apple Podcasts / iTunes (which will help others to find this podcast!) For detailed show notes, visual graphics, and more... visit https://laconteconsulting.com/podcast --- Send in a voice message: https://anchor.fm/laconteconsulting/message