Podcasts about operational

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Latest podcast episodes about operational

Hospitality Daily Podcast
How Operational Insight Fuels Commercial Success in Hospitality - Oscar Serrano, UMusic Hospitality

Hospitality Daily Podcast

Play Episode Listen Later Oct 16, 2025 16:15


In this conversation, Oscar Serrano shares how his deep operational experience has shaped the way he leads commercial strategy today. From growing up in Majorca—where tourism is part of daily life—to leading global hospitality brands, Oscar explains why understanding every aspect of operations is essential to delivering both exceptional guest experiences and strong business results.You'll hear how this operational mindset influences sales, marketing, and brand development at UMusic Hospitality, and why the most successful commercial leaders never lose sight of the guest journey. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Analyse Asia with Bernard Leong
How to Scale Global Teams Without an Office through Esevel with Deng Yuying

Analyse Asia with Bernard Leong

Play Episode Listen Later Oct 16, 2025 37:37


Fresh out of the studio, Yuying Deng, Co-founder and CEO of Esevel, shares her transformative journey from corporate lawyer to healthcare operator to tech entrepreneur with our guest host Yana Fry from Yana TV. Yuying discusses how the pandemic's sudden shift to remote work in April 2020 revealed critical gaps in IT infrastructure for distributed teams, inspiring her to launch Esevel—a platform now serving companies across 88 countries. Yuying challenges the traditional HQ-centric worldview, advocating that "HQ should be a mindset, not a location," and shares how Esevel deliberately builds leadership opportunities for talented professionals regardless of whether they're based in Manila, Singapore, or São Paulo. Last but not least, Yuying shares what great would look like for Esevel's future: becoming the indispensable tool companies think of first when scaling global teams, while proving that talent and performance matter more than location."Many companies that say they do distributed and remote work actually still have a very HQ-centric worldview. That means leadership is in HQ, strategy is formed in HQ, and high-impact jobs are in the HQ as well. So when they hire remote and distributed teams. For example, in the Philippines, Brazil, and India they use these more as back-office functions. So you have very talented people who join them there, thinking that they could rise in a global company. But very soon they find that they hit a glass ceiling and are no longer able to advance, and so they move on to another firm. I think that's a massive waste of talent, especially if you're talking about here in Asia. This is the world's fastest-growing region. People are ambitious, people are bright, and they are able to take on leadership positions if they're given the opportunity to. This is one thing that we have really tried to reverse at Esevel. You do not have to be at HQ in order to rise into a leadership position. As long as you perform your job and perform it well, we look at performance more than location. So I think that is one thing that has to shift: HQ shouldn't be a location. HQ should actually be a mindset. And I think that's something that a lot of remote companies or distributed work companies have correct when it comes to that." - Deng YuyingEpisode Highlights:[00:00] Quote of the Day by Deng Yuying[02:00] Introducing Yuying Deng, CEO of Esevel[02:25] From lawyer to operator to founder[03:32] MBA at INSEAD shaped entrepreneurial journey[03:53] Built community care division for Orange Valley[04:24] Family business dynamics and PE exit lessons[05:44] Esevel: IT operations platform for distributed teams[07:56] Company DNA shaped by pandemic remote work[08:38] Importance of staying close to customer problems[10:16] Managing operations across 88 countries globally[12:39] Failure is a feature, not a bug[14:33] Operational complexity and doing boring work well[16:35] Future of hybrid and remote work[19:48] HQ should be a mindset not location[21:25] Characteristics needed for remote work success[22:40] Growth opportunities regardless of employee location[24:58] Founding a company is like raising child[26:52] No perfect time for major life decisions[29:31] Ethical principles learned from parents[30:33] Vision for Esevel and family independence[32:28] Partnership requires mutual support for success[35:48] Rising through adversity with determination[36:34] Legacy focused on happy, independent childrenProfile: Yuying Deng, CEO of Esevel: https://esevel.comLinkedIn Profile: https://www.linkedin.com/in/yuyingdeng/Guest Host: Yana Fry from Yana TV:  https://www.youtube.com/@yanatvsgLinkedIn Profile: https://www.linkedin.com/in/yanafry/Podcast Information: Bernard Leong hosts and produces the show. The proper credits for the intro and end music are "Energetic Sports Drive." G. Thomas Craig mixed and edited the episode in both video and audio format.

The Ben Maller Show
Hour 4 - Planned Non-Operational

The Ben Maller Show

Play Episode Listen Later Oct 15, 2025 41:07 Transcription Available


Ben Maller talks about Derek Carr reportedly turning down an offer to un-retire and play for the Bengals, Cam Ward giving himself an 'F' grade with the Titans, rumors that Guardians closer Emmanuel Clase will be permanently banned from MLB, Password: Word Game of the Stars, and more!See omnystudio.com/listener for privacy information.

Masters of Moments
Inside Dovehill's Latest Acquisition - Charles Paloux - Chief Investment Officer - Dovehill

Masters of Moments

Play Episode Listen Later Oct 15, 2025 65:08


In this episode of Masters of Moments, host Jake Wurzak sits down with his colleague and DoveHill's Chief Investment Officer, Charles Paloux, to discuss their firm's recent acquisition of the White Barn Inn in Kennebunkport, Maine. Jake and Charles take listeners behind the scenes of the deal, from the story of how it came together to the strategy behind investing in luxury experiential hotels. They also share how the property's unique history, location, and design make it one of the most compelling additions to the DoveHill portfolio. They discuss: Charles's career journey from France to leading hotel investments in the U.S. The strategy behind DoveHill's Opportunity Fund II and focus on experiential assets Why Kennebunkport and the White Barn Inn represent enduring hospitality value Key elements of the property's success, from its iconic restaurant to the innovative houseboat suites How thoughtful capital improvements and community engagement can enhance both guest experience and investment returns Connect & Invest with Jake: Follow Jake on X: ⁠https://x.com/JWurzak⁠ 1 on 1 coaching with Jake: ⁠https://www.jakewurzak.com/coaching⁠ Learn How to Invest with DoveHill: ⁠https://bit.ly/3yg8Pwo⁠ Topics: (00:00:00) - Intro (00:02:16) - Charles' journey in the hospitality industry (00:14:04) - The White Barn Inn acquisition (00:18:14) - Operational excellence and future plans (00:35:25) - Revenue potential (00:42:43) - Sourcing capital and investor strategy (00:46:47) - Guest room enhancements and CapEx (00:49:40) - Spa and guest experience improvements (00:54:47) - Future investments and market strategy (01:01:22) - Staff happiness and CapEx projects (01:03:31) - Conclusion and contact information

Around with Randall
Episode 251: How to Communicate the Need for Operational Support through Unrestricted Giving

Around with Randall

Play Episode Listen Later Oct 14, 2025 28:39


Nonprofits often face a silent crisis: they can't fund the very infrastructure that keeps their mission alive. While donors love to support visible programs, few realize that unrestricted gifts – the ones that cover salaries, compliance, and basic operations – are what make real impact possible. When organizations underfund their “overhead,” they enter a starvation cycle that weakens long-term sustainability. By reframing unrestricted giving as mission fuel, nonprofits can help donors see that trust, not just passion, drives meaningful change. Restricted gifts show commitment. Unrestricted gifts show belief in leadership.

Shoot the Moon with Revenue Rocket
Grow, Buy, or Sell to Grow

Shoot the Moon with Revenue Rocket

Play Episode Listen Later Oct 14, 2025 42:18


In this episode, the team breaks down the decision every IT services leader wrestles with: Grow, Buy, or Grow to Sell. You'll hear where firms typically hit operational ceilings, why acquisitions amplify your go-to-market (for better or worse), and what it takes to be truly “ready to sell.” We cover the cash and capability requirements behind each path, common traps (buying to fix sales, serial deals without integration, ignoring working capital), and a simple framework to choose based on time horizon, risk tolerance, and valuation goals. Whether you're building toward a premium exit or debating your next add-on, you'll walk away with practical steps to drive multiple expansion now.Three paths, three realitiesGrow (organic): sharpen ICP, offers, pricing power, utilization, and pipeline discipline.Buy (inorganic): clear thesis, cultural fit, day-0/30/90 integration plan, and post-close GTM.Grow to sell: clean financials/QofE-ready, recurring mix, concentration reduction, leadership bench.Decision drivers: time horizon, leadership bandwidth, cost of capital, integration capacity, risk profile.Valuation levers: recurring revenue %, margin quality, growth durability (Rule of 40/45), customer concentration, integration track record.Common pitfalls: buying to “fix” sales, underestimating change management and working capital, skipping playbooks.Playbooks that travel: discovery→close process, delivery runbook, ICP x offer matrix, integration day-0/30/90, KPI cadence.Outcome framing: optionality done right = two good outcomes (keep growing or transact at a premium).Thinking about building, buying, or prepping for exit? Revenue Rocket has led hundreds of IT services transactions and integrations. If you're weighing the path (or want a sanity check on the math) let's talk: info@revenuerocket.com KEY TAKEAWAYSAcquisitions magnify GTM—they don't fix it.Operational maturity decides whether you stall at ceilings or scale past them.If premium exit is the goal, optimize recurring mix, margins, and concentration now.Model post-close working capital and integration costs, not just purchase price.“Grow to sell” is a discipline game: clean books, durable pipeline, and leadership redundancy. RELATED EPISODESQuestions to Ask before you Consider an M&A initiative. Listen now >>All Roads Lead to M&A. Listen now >>Episode 90: Selling in vs Selling Out. Listen now >>Episode XX: Rule of 45. Listen now >> Listen to Shoot the Moon on Apple Podcasts or Spotify.Buy, sell, or grow your tech-enabled services firm with Revenue Rocket.

Stephan Livera Podcast
Why aren't people doing self custody? with NVK | SLP694

Stephan Livera Podcast

Play Episode Listen Later Oct 12, 2025 56:38


In this episode, NVK, CEO of CoinKite, discusses the advancements in Bitcoin self-custody solutions, particularly focusing on the Coldcard wallet and its new spending policies. The conversation explores the challenges businesses face in self-custody, the complexities of accounting for Bitcoin transactions, and the growing trend of Bitcoin treasuries among corporations. NVK emphasizes the importance of self-custody, the future of Bitcoin custody solutions, and the evolving landscape of Bitcoin adoption in the financial markets. The discussion also touches on the ongoing debates within the Bitcoin community regarding the Bitcoin Core development and the implications of debt in treasury companies.Takeaways:

Inspired Money
Investing in Real Estate: Building Wealth through Property Investments

Inspired Money

Play Episode Listen Later Oct 10, 2025 67:54 Transcription Available


Why This Episode Is a Must-Listen Are you ready to move beyond traditional approaches to real estate and discover today's smartest wealth-building strategies? This episode of Inspired Money brings together five investors  to demystify how property investment is adapting to a tech-driven, data-first era. Whether you're just getting started or scaling up your portfolio, this conversation offers actionable insights on asset selection, risk management, advanced financing, and making an impact—with a wealth-building lens you won't want to miss.  Meet the Expert Panelists Ken McElroy is a multifamily real estate investor, author, and CEO of MC Companies, which manages more than $2 billion in assets nationwide. A popular YouTube creator, podcast host, and founder of The Collective Advisors Mastermind, he is dedicated to teaching others how to achieve financial freedom while giving back through the Sharing the Good Life Foundation. https://kenmcelroy.com Neal Bawa is the CEO and Founder of UGro and Grocapitus, two data-driven commercial real estate investment firms with a portfolio of over 4,800 units and $1 billion in assets under management. Known as “The Mad Scientist of Multifamily,” he is a leading voice in applying analytics, PropTech, and FinTech to transform real estate into a more transparent and tech-enabled asset class. https://grocapitus.com Jay Papasan is a bestselling author and longtime executive at Keller Williams Realty International, where he has led education, publishing, research, and strategic content for the world's largest real estate company. CEO of Produktive and co-author of The ONE Thing (3.5M+ copies sold), Jay also co-owns Papasan Properties Group with his wife Wendy and hosts The ONE Thing and Think Like a CEO podcasts. https://www.jaypapasan.com J Scott is an entrepreneur, investor, and bestselling author of five real estate books that have sold over 500,000 copies worldwide. A former Silicon Valley executive at Microsoft and eBay, he's now a partner at Bar Down Investments, where he currently owns and operates a $200M multifamily investment fund with over 1,100 units. https://www.jscott.com Paul Moore is the Founder of Wellings Capital, a firm that manages 8 private equity commercial real estate funds. He is a seasoned commercial real estate investor with experience in multifamily, self-storage, and large-scale developments. An entrepreneur and author of two real estate books, Paul has completed over 100 property investments and regularly shares his expertise through podcasts, media appearances, and industry events. https://www.wellingscapital.com This episode is sponsored by Runnymede Capital Management. Get your free 3-minute financial plan at https://www.inspiredmoney.fm/getplan and discover your retirement age, income, and strategy today. Key Highlights 1. The Power and Pitfalls of Niche Asset Classes  Paul Moore's perspective on “boring but beautiful” sectors like self-storage and small-bay industrial assets emphasizes their recession resistance and long-term cash flow. He underlines: “A great property can be ruined by a mediocre operator, and a mediocre asset can be saved and prosper under a great asset manager.” This theme of specialized knowledge—versus chasing trends—is critical for sustainable, risk-adjusted returns. 2. Leveraging Data, AI, and Hyperlocal Analysis Neal Bawa demonstrates how real estate investing is being revolutionized by artificial intelligence and predictive analytics. “All of our rent comps are now done by a tool called Manus…We're able to manage our properties better because our weekly reports on asset management are AI-generated,” Neal shares. The key is using tech not just for efficiency, but for smart, precision targeting in investment decisions. 3. Strategic Asset Management—From Landlord to Business Owner Ken emphasizes the essential mindset shift from simply being a landlord to managing properties as scalable businesses. “If the asset is in really, really good shape, it's well capitalized, it's maintained, financially maintained…then it actually helps when you start to exit.” Operational excellence—including robust asset management and leveraging both people and systems—drives sustainable value. 4. Aligning Values and Wealth: Impact Investing in Real Estate  This episode dives into strategies for doing well while doing good. Jay Papasan highlights, “The money is good for the good it can do...wealth is great because we can make great change with it.” Both he and J Scott discuss setting impact goals, engaging community, and integrating purpose into investment models—showing that profitability and purpose aren't mutually exclusive. Call-to-Action Your Inspired Money challenge for the week: take one step to move from “landlord thinking” to “asset manager thinking.” Review a property you own, or one you're considering, and calculate its Net Operating Income. Ask yourself, "What simple change could increase cash flow or reduce costs?"  Mentioned in this Episode: Warren Buffett Charlie Munger John Arrillaga The Perfect Investment: Create Enduring Wealth from the Historic Shift to Multifamily Housing (Paul Moore) CoStar Real Estate Manager Yardi Manus William Wilberforce Amazing Grace (2006 film)   Find the Inspired Money channel on YouTube or listen to Inspired Money in your favorite podcast player. Andy Wang, Host/Producer of Inspired Money

The Distribution by Juniper Square
Turning Hotel Operations Into Investment Alpha - Carlos Rodriguez, Jr. - Founder, President & COO of Driftwood Capital

The Distribution by Juniper Square

Play Episode Listen Later Oct 10, 2025 47:49


In this episode of The Distribution, host Brandon Sedloff sits down with Carlos Rodriguez Jr., president and COO of Driftwood Capital, to discuss the evolution of one of the most vertically integrated hospitality investment platforms in the U.S. Carlos shares his family's multigenerational journey from Costa Rica's first Holiday Inn to today's expansive network of hotels and funds, highlighting Driftwood's strategic shift from private capital syndication to institutional-scale investing. He explains how data, technology, and an operationally driven mindset have become key differentiators in hospitality investing, and how Driftwood's GP fund model and lending platform have positioned the company for long-term growth in an evolving market. They discuss: The origin and structure of Driftwood's GP fund and its role in scaling the business How operational data informs investment decisions across acquisitions, lending, and development The role of AI and Project Domino in transforming Driftwood's efficiency and decision-making Carlos's approach to leading organizational change and building team-wide adoption of new technology Why private credit presents a unique opportunity in today's hospitality landscape Links: Driftwood Capital - https://driftwoodcapital.com/ Carlos on LinkedIn - https://www.linkedin.com/in/carlos-rodriguez-jr-210a4521/ Brandon on LinkedIn - https://www.linkedin.com/in/bsedloff/ Juniper Square - https://www.junipersquare.com/ Topics: (00:00:00) - Intro (00:02:01) - Carlos' career and background (00:05:56) - Scaling Driftwood Capital (00:14:09) - Operational philosophy and strategies (00:19:31) - Leveraging technology and AI in hospitality (00:24:18) - Capital side challenges and data connectivity (00:26:14) - Importance of data organization (00:28:15) - Technology journey and team formation (00:30:26) - AI integration and employee adaptation (00:35:24) - AI's impact on the hospitality industry (00:38:59) - Investment opportunities in hospitality (00:43:26) - Private credit in hospitality (00:45:38) - Conclusion and contact information

The NetSuite Podcast
NetSuite Podcast at SuiteWorld: ERP Meets Wellness and Cymbiotika's Formula for Operational Growth

The NetSuite Podcast

Play Episode Listen Later Oct 8, 2025 32:29


Kimberlee Duval, vice president of finance at Cymbiotika and Sam Levy, senior vice president of growth strategy at NetSuite, join the NetSuite Podcast at SuiteWorld 2025 to discuss the journey of one of the fastest-growing wellness brands. From rapid direct-to-consumer growth to breaking into major retailers like Target, Cymbiotika has transformed how it operates while staying true to its mission. Kimberlee shares how the finance team guided the move to NetSuite to support global expansion, streamline order management, and manage the complexities of sourcing ingredients across multiple currencies. With more than a dozen NetSuite implementations under her belt, Kimberlee explains how ERP has been the foundation for Cymbiotika's growth, including the role of NetSuite Advanced Customer Support (ACS) in driving ongoing success. Sam provides perspective on how NetSuite helps businesses like Cymbiotika navigate operational change, adopt AI, and scale efficiently. Together, they discuss how NetSuite's unified platform simplifies distribution, marketing, and financial management, while unlocking the flexibility wellness brands need to adapt to evolving business models.

Trees and Lines
The Operational Backbone of Grid Safety w/ Cody Flint

Trees and Lines

Play Episode Listen Later Oct 8, 2025 35:55


Get the latest updates from our LinkedIn page! https://onelink.to/treesandlinesWelcome back to another episode of the Trees & Lines podcast. Cody Flint, Vegetation Management Leader at AES Indiana, joins us to discuss how vegetation management serves as the operational backbone of grid safety. Cody shares how AES shifted to circuit-based trimming, the lessons learned from AI risk-based tools, and why customer education and empathy are critical for long-term reliability. Have a listen, hope you enjoy!#VegetationManagement #GridSafety #UtilityLeadership #GridReliability #PowerGrid #EnergyInfrastructure #UtilityOperations #TreeTrimming #ReliabilityMetrics #LeadershipLessons #RiskManagement #ContractorManagement #UtilityInnovation #Utilities #ExecutiveStrategy Hosted on Acast. See acast.com/privacy for more information.

The Weekly Take from CBRE
Tomorrow Is Today: What is the future of core funds?

The Weekly Take from CBRE

Play Episode Listen Later Oct 6, 2025 37:46


Barings' John Lippmann and CBRE Investment Management's Elisabeth Troni share strategies for navigating risk and unlocking value in core real estate investment portfolios. From alternatives to secondary markets, top funds are adapting to outperform in a shifting landscape.Key takeaways on evolving investor strategies: · Alternatives are reshaping core portfolios, with newer funds allocating heavily to data centers, seniors housing and single-family residential.· Operational expertise is a performance driver, particularly in shorter-lease-term asset types that require service-oriented models.· Smaller markets offer strategic upside, with investor focus shifting to high-growth, affordable areas like El Paso and West Palm Beach amid demographic and affordability trends.· Flexible fund structures allow managers to hold through market cycles and avoid forced sales in illiquid environments.· Benchmarking tools enhance insights into income vs. appreciation return potential and help investors measure returns.

Bitcoin Park
The Endgame of Custody: Bitcoin's Final Defense - Matt Odell & Adam Back

Bitcoin Park

Play Episode Listen Later Oct 6, 2025 17:08


SummaryIn this conversation, Adam Back, and Matt Odell discuss the critical importance of self-custody in Bitcoin management, especially in light of past events like FTX. They explore the nuances of custody solutions for both individuals and businesses, emphasizing the need for secure practices and the balance between self-custody and third-party risks. The discussion also touches on treasury management for large companies and the emerging demand for proof of reserves to enhance operational security.TakeawaysSelf-custody is essential for protecting assets.The phrase 'not your keys, not your coins' highlights the importance of ownership.Small businesses can benefit from adopting Bitcoin as a treasury asset.Multi-sig solutions provide enhanced security for large organizations.Proof of reserves can increase confidence in custodial services.Operational security is a significant concern for companies managing Bitcoin.Single sig custody is sufficient for many individuals.Backup strategies should include fireproof and offsite storage.The recovery process for Bitcoin can be user-friendly.The industry is evolving towards better custody solutions.KeywordsBitcoin, self-custody, asset protection, treasury management, proof of reserves, multi-sig, custody solutions, small business, large companies, operational security

Future of Fitness
Tony Scrimale - CR Fitness: HVLP Operational Excellence & The Private Equity Boom

Future of Fitness

Play Episode Listen Later Oct 3, 2025 50:34


In this conversation, Eric Malzone and Tony Scrimale dive into the evolving fitness landscape, focusing on the rise of high value, low price (HVLP) gyms, the role of private equity, and the critical importance of operational excellence. Tony draws from his 28 years of industry experience to share insights into the growth of CR Fitness and its unique approach to personal training and member integration. They also discuss challenges and opportunities for independent operators, highlighting the importance of collaboration to better serve the deconditioned population. The discussion sheds light on the future of fitness, underscoring the need to adapt to market trends while maintaining a strong sense of community. Key Takeaways Tony Scrimale has 28 years of experience in the fitness industry. CR Fitness emphasizes personal training and seamless member integration. The HVLP model is shifting toward larger gym spaces with added amenities. Private equity is driving significant growth in fitness brands. Consolidation among major brands is an increasing trend in the industry. Independent operators should carefully evaluate acquisition offers from larger brands. Operational excellence is a cornerstone of CR Fitness's success. Trainers at CR Fitness are empowered to build strong client relationships. The future of fitness will focus heavily on serving the deconditioned population. Industry collaboration is crucial for sustainable, long-term succes https://www.sportalliance.com/en/perfect-gym/  https://www.withflex.com/  

Customer Service Revolution
224: The Six Components of a Five Star Experience

Customer Service Revolution

Play Episode Listen Later Oct 2, 2025 40:42 Transcription Available


Summary: In this episode of the Customer Service Revolution podcast, Denise Thompson and John DiJulius discuss the six key areas that separate good companies from iconic brands. They explore the importance of physical experience, atmosphere, ease of doing business, technical excellence, operational details, and hospitality in creating customer evangelists. The conversation emphasizes the need for companies to excel in all areas to build brand loyalty and provide a seamless customer experience. John shares insights on how to audit these components and the significance of training employees in hospitality to enhance customer interactions. Takeways: To create customer evangelists, excel in six key areas. Physical experience often gets overlooked until it's a problem. Atmosphere can transform emotional connections to brands. Ease of doing business is crucial for customer satisfaction. Technical excellence should be a differentiator, not just a requirement. Operational details are often invisible but impactful. Hospitality is about how you make customers feel valued. Training for hospitality is often undervalued in organizations. Regular audits of customer experience components are essential. Improving one area can lead to quick wins in customer loyalty. Chapters: 00:00Introduction to Customer Experience Excellence 01:28The Six Key Areas of Customer Experience 04:13The Importance of Physical Experience 05:55Creating Atmosphere: The Emotional Connection 10:55Functional Ease: Making Business Simple 12:06Technical Excellence: Beyond Competence 13:39Operational Details: The Invisible Backbone 17:23The Role of Hospitality in Customer Experience 21:45Training for Hospitality: Bridging the Gap 24:49The Interconnectedness of the Six Components 30:17Auditing Customer Experience 32:19Quick Wins for Customer Loyalty 34:50Creating Customer Evangelists: The Challenge   This episode is sponsored by The Customer Experience Executive Academy.  Learn more here   Links: Fin.ai/csrevolution  Learn more about how Fin, the #1 customer service agent! Ask John!  Submit your questions for John, to be aired on future episode:  tdg.click/ask Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Interview Questions: https://thedijuliusgroup.com/resources/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Books:  https://thedijuliusgroup.com/shop/ Blogs on Above and Beyond Culture: https://thedijuliusgroup.com/category/above-beyond-culture/ Contacts:  Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

Women with Cool Jobs
Civilian Operational Psychologist Supports Air Force Pararescue Team Helping Them Mentally Prepare for Missions, with Dr. Amanda Alexander

Women with Cool Jobs

Play Episode Listen Later Oct 1, 2025 74:08


Civilian Operational Psychologist, Dr. Amanda Alexander, is part of the U.S. Air Force 57th Rescue Squadron based in Italy where her job is to help these high-performing service members mentally prepare for missions. The pararescue team's mission priorities are to conduct day and night personnel recovery operations in combat environments. The military personnel also support civil search and rescue and humanitarian efforts.Dr. Alexander does everything from yoga classes and counseling, to team workshops helping the squadron build comradery, resilience to stress, emotional intelligence, as well as resolving trauma, stress mitigation, and suicide prevention.Specifically, the 57th Rescue Squadron hosts both pararescue men, combat rescue officers, communications airmen, air crew, flight equipment personnel, supply personnel and other supporting individuals for the pararescue mission.At the beginning of her educational journey and career, Dr. Alexander got really into understanding human potential and how to support and facilitate people in their journey to be able to stretch their own potential. Her education includes:  An undergraduate degree in psychology from the University of TennesseeA PhD from the University of Tennessee in counseling psychology, with a specialization in sport and performance psychologyContact Info:Dr. Amanda Alexander - GuestJulie Berman - Hostwww.womenwithcooljobs.com@womencooljobs (Instagram)Julie Berman (LinkedIn)Send Julie a text!!Hey, thanks so much for listening to the podcast. I don't know if you know this, but I work with female small-business owners and entrepreneurs who are in a season of evolution and need help with their words, visuals, and story telling for their new direction! If that's you, send me a message at www.pivotzz.com or DM me on Instagram @shepivotzz------------------------------------------------------------------------------------------ I absolutely LOVE being the host and producer of "Women with Cool Jobs", where I interview women who have unique, trailblazing, and innovative careers. It has been such a blessing to share stories of incredible, inspiring women since I started in 2020. If you have benefitted from this work, or simply appreciate that I do it, please consider buying me a $5 coffee. ☕️ https://www.buymeacoffee.com/julieberman Thank you so much for supporting me -- whether by sharing an episode with a friend, attending a LIVE WWCJ event in Phoenix, connecting with me on Instagram @womencooljobs or LinkedIn, sending me a note on my website (www.womenwithcooljobs.com), or by buying me a coffee! It all means so much.

Multifamily Talks
Multifamily Talks Live: Smarter Buildings, Stronger Communities

Multifamily Talks

Play Episode Listen Later Oct 1, 2025 29:14


Smart building technology is no longer a futuristic concept—it's a present-day necessity. As operational demands intensify and resident expectations evolve, multifamily operators must embrace intelligent infrastructure to stay competitive. Join us for a powerful conversation with Dennis Kyle, SVP & GM of Smart Building at RealPage, as we explore how smart tech is reshaping the multifamily landscape. From keyless access and energy optimization to data-driven decision-making and ESG alignment, this session will unpack the real-world impact of smart buildings on both operators and residents. Whether you're an owner, property manager, developer, tech innovator, or investor, this is your chance to hear from one of the industry's leading voices on: Operational efficiency through automation and artificial intelligence Leveraging data for smarter decisions Resident experience in a tech-first world Security and access control innovations Sustainability and smart energy management Let’s talk about what it really means to build smarter. Connect with Dennis and Krista on LinkedIn for more expert insights!

Multifamily Talks
Multifamily Talks Live: Smarter Buildings, Stronger Communities

Multifamily Talks

Play Episode Listen Later Oct 1, 2025 29:14


Smart building technology is no longer a futuristic concept—it's a present-day necessity. As operational demands intensify and resident expectations evolve, multifamily operators must embrace intelligent infrastructure to stay competitive. Join us for a powerful conversation with Dennis Kyle, SVP & GM of Smart Building at RealPage, as we explore how smart tech is reshaping the multifamily landscape. From keyless access and energy optimization to data-driven decision-making and ESG alignment, this session will unpack the real-world impact of smart buildings on both operators and residents. Whether you're an owner, property manager, developer, tech innovator, or investor, this is your chance to hear from one of the industry's leading voices on: Operational efficiency through automation and artificial intelligence Leveraging data for smarter decisions Resident experience in a tech-first world Security and access control innovations Sustainability and smart energy management Let’s talk about what it really means to build smarter.

Badass Direct Sales Mastery
Danielle Thompson: Unapologetically You: Building a Business on Your Own Terms

Badass Direct Sales Mastery

Play Episode Listen Later Sep 30, 2025 57:37


About Danielle Thompson:Danielle is the founder of Goldspun Support - Helping Fractional Directors ditch the admin and reclaim the work they love. Operational partner. Strategic support. Business best friend. Co-podcast host on top ten charting "Business and a Brew", best-selling author, loved by clients & audiences alike.She's part cheerleader, part operations ninja, and fully committed to helping brilliant women stop drowning in admin and start scaling with sanity. With 10+ years' experience and zero time for fluff, Danielle's all about practical fixes, proper freedom, and unapologetically running a business on your terms.Burned out in corporate, allergic to hustle culture, and powered by mindset tools and Malibu and Coke - Danielle brings real talk, real solutions, and the kind of operational gold that makes business feel good, raising awareness of how to sustain inner connection to overcome challenges in life and business. In this episode, Jennie Bellinger and Danielle Thompson discuss:Resilience through personal challengesBreaking free from corporate burnoutListening to intuition and the universe's signsInvesting in personal growthEntrepreneurial success requires self-awarenessKey Takeaways:Resilience isn't just a trait; it's a skill you cultivate.Corporate burnout often becomes the catalyst for entrepreneurial journeys, and when traditional paths feel restrictive, listening to your inner voice can lead to transformative career decisions.Personal development directly impacts business potential - you are the lid on your own success.Authentic marketing trumps manipulative tactics that prey on fear and insecurity, and by creating genuine connections and offering real value, you can build sustainable relationships with clients and customers.Networking isn't about immediate transactional gains, but long-term relationship building."My business exists because I suffered a lot of trauma that put me in a position where I was ready for change.” — Danielle ThompsonJoin our growing “What You Need to Grow Podcast Community”Link: https://www.facebook.com/groups/756666570494461   Connect with Danielle Thompson:  Facebook Name: https://www.facebook.com/profile.php?id=656212089Facebook Business Page: https://www.facebook.com/goldspunsupportLinkedIn URL: https://www.linkedin.com/in/daniellethompson-goldspunsupport/Instagram Link: https://www.instagram.com/goldspunsupport/Connect with Jennie:Website: https://badassdirectsalesmastery.com/Email:  jennie@badassdirectsalesmastery.comFacebook personal page: https://facebook.com/jbellingerPLFacebook podcast page: http://facebook.com/BadassDirectSalesMasteryFacebook group for Badass Crew: https://facebook.com/groups/BadassDirectSalesMomsInstagram: https://instagram.com/BadassDirectSalesMasteryPersonal Instagram: https://www.instagram.com/thedirectsalesdomme/LinkedIn: https://linkedin.com/in/BadassDirectSalesMasteryThe Badass Direct Sales Mastery Podcast is currently sponsored by the following:Bella Grace Elixir: https://shopbellagrace.com/?ref=jenniebadassdirectsalesmasteryLeadBuddy Digital Marketing: Use code BDSM when checking out at https://leadbuddy.io/pro-monthly-9310?am_id=jennie582Show Notes by Podcastologist: Hanz Jimuel AlvarezAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

The Distribution by Juniper Square
How Operational Alpha Shapes European Real Estate Investing - Saul Goldstein - Founder & CEO of ActivumSG

The Distribution by Juniper Square

Play Episode Listen Later Sep 30, 2025 58:34


In this episode of The Distribution, host Brandon Sedloff sits down with Saul Goldstein for an in-depth look at his unconventional path from studying Japanese to building a European opportunistic fund manager, ActivumSG. Saul shares the lessons learned from navigating distressed markets in Japan and Germany, the entrepreneurial leap of founding ActivumSG, and how his firm approaches operational intensity and platform investing across Europe. Their conversation explores the interplay between macroeconomic cycles, local market dynamics, and the importance of culture and curiosity in building enduring teams. They discuss: Saul's early career and how non-performing loans led him into real estate The founding story of Activum and the challenges of raising the first fund in 2008 How operational alpha and platform building shape Activum's investment approach The property clock framework and current positioning of European markets The importance of culture, passion, and curiosity in sustaining long-term success Links: ActivumSG - https://www.activumsg.com/ Saul on LinkedIn - https://www.linkedin.com/in/saulgoldstein/ Brandon on LinkedIn - https://www.linkedin.com/in/bsedloff/ Juniper Square - https://www.junipersquare.com/ Topics: (00:00:00) - Intro (00:01:44) - Saul's career and background (00:13:04) - Founding ActivumSG (00:22:20) - Operational alpha and market strategies (00:29:30) - Decentralized structure and local market focus (00:30:12) - Core values and company culture (00:33:17) - Investor relations and transparency (00:36:43) - European real estate market overview (00:42:50) - Cultural perspectives in business (00:45:16) - Property clock and market cycles (00:49:34) - Capital flows and investment strategies (00:52:48) - Passion and career development (00:56:29) - Conclusion and final thoughts

AHLA's Speaking of Health Law
Know Your Audit! Operational Considerations for Every Kind of Audit

AHLA's Speaking of Health Law

Play Episode Listen Later Sep 30, 2025 48:17 Transcription Available


R. Ross Burris, Shareholder, Polsinelli, and Lindsey L. Lonergan, Senior Associate General Counsel, Wellspan Health, discuss current trends and developments related to audits and proactive strategies for dealing with audits. They cover issues related to CMS claim review programs, the increase in commercial audits versus government payer audits, artificial intelligence, Unified Program Integrity Contractor audits, and the 60-day rule. Ross and Lindsey spoke about this topic at AHLA's 2025 Annual Meeting in San Diego, CA.Watch this episode: https://www.youtube.com/watch?v=iorXAhX0o9ELearn more about the AHLA 2025 Annual Meeting that took place in San Diego, CA: https://www.americanhealthlaw.org/annualmeeting Essential Legal Updates, Now in Audio AHLA's popular Health Law Daily email newsletter is now a daily podcast, exclusively for AHLA Premium members. Get all your health law news from the major media outlets on this podcast! To subscribe and add this private podcast feed to your podcast app, go to americanhealthlaw.org/dailypodcast. Stay At the Forefront of Health Legal Education Learn more about AHLA and the educational resources available to the health law community at https://www.americanhealthlaw.org/.

Productivity Straight Talk - Time Management, Productivity and Business Growth Tips
396 | When Visionaries Face Operational Realities: Behind The Business With LuAnn Nigara

Productivity Straight Talk - Time Management, Productivity and Business Growth Tips

Play Episode Listen Later Sep 29, 2025 66:02


In this special Behind The Business episode I sit down with Author, Keynote Speaker, host of A Well-Designed Business and Window Treatments for Profit Podcasts, LuAnn Nigara, to peel back the curtain on what it took to evolve from the CEO of WindowWorks to her current career roles, and discuss what it now takes to face operational realities in her businesses as a creative visionary.  What You'll Discover In This Episode: ✔ The Genesis of LuAnn Nigara, Inc.  ✔ Why She Considers Herself A Creative Entrepreneur & Visionary ✔ What She Learned Over 4 Decades In Business ✔ What It Takes To Get Into The Boardroom Of Directors ✔ The Ah-Ha's LuAnn Received Through Coaching With Amber ✔ What's Next For LuAnn ✔ So Much More! To access resources and links from this episode, click on https://AmberDeLaGarza.com/396 P.S. Want to discover what's most holding you back in business and receive a personalized playlist to help you overcome those specific challenges? It only takes a few minutes to take the Next Level Business Owner Quiz and get on the path of taking your leadership and business to the next level!  And… If you want help managing your time, creating efficiency, making a new hire, reducing the stress and overwhelm of running a business, or making strategic decisions that will help you level up your business, I'd like to talk to you. Let's discuss how we can partner together to help you get unstuck, reduce stress, and determine a clear path to increased profits! Schedule your Discovery Call  

FreightCasts
The Daily | September 29, 2025

FreightCasts

Play Episode Listen Later Sep 29, 2025 6:14


Starting with high stakes legal risks surrounding broker liability, we explore the Supreme Court's scheduled conference to discuss whether to grant certiorari on two landmark cases, Cox v. TQL and Montgomery v. Caribe II, which hinges on interpreting the safety exception in the Federal Aviation Administration Authorization Act (F4A). We shift gears to financial risks, where dry van contract rates have remained stalled and fell only a marginal 0.3% year-over-year as of early September. This flat rate environment is extremely stressful because the average cost to operate a truck has increased 33% since 2019, compared to only a 17% rise in contract rates over the same period, leading to massive carrier attrition. Operational security is also paramount as cargo theft tactics are becoming incredibly sophisticated, with Mexico serving as the epicenter and accounting for 75% of all North American incidents in Q3. Furthermore, we analyze the surprise leadership shift at CSX, where the board named Steve Angel as the new president and CEO, following activist investor pressure over persistent underperformance metrics compared to other Class I carriers. Finally, we cover the ultimate labor battleground: the fight for driver hours and pay, as the FMCSA proposes pilot programs that could allow for up to 17-hour driving windows. Many drivers argue that the solution is not more hours but mandatory federally-mandated detention pay, suggesting compensation should kick in after just 30 minutes of waiting at docks. Learn more about your ad choices. Visit megaphone.fm/adchoices

FreightWaves NOW
The Daily | September 29, 2025

FreightWaves NOW

Play Episode Listen Later Sep 29, 2025 5:44


Starting with high stakes legal risks surrounding broker liability, we explore the Supreme Court's scheduled conference to discuss whether to grant certiorari on two landmark cases, Cox v. TQL and Montgomery v. Caribe II, which hinges on interpreting the safety exception in the Federal Aviation Administration Authorization Act (F4A). We shift gears to financial risks, where dry van contract rates have remained stalled and fell only a marginal 0.3% year-over-year as of early September. This flat rate environment is extremely stressful because the average cost to operate a truck has increased 33% since 2019, compared to only a 17% rise in contract rates over the same period, leading to massive carrier attrition. Operational security is also paramount as cargo theft tactics are becoming incredibly sophisticated, with Mexico serving as the epicenter and accounting for 75% of all North American incidents in Q3. Furthermore, we analyze the surprise leadership shift at CSX, where the board named Steve Angel as the new president and CEO, following activist investor pressure over persistent underperformance metrics compared to other Class I carriers. Finally, we cover the ultimate labor battleground: the fight for driver hours and pay, as the FMCSA proposes pilot programs that could allow for up to 17-hour driving windows. Many drivers argue that the solution is not more hours but mandatory federally-mandated detention pay, suggesting compensation should kick in after just 30 minutes of waiting at docks. Learn more about your ad choices. Visit megaphone.fm/adchoices

DTC POD: A Podcast for eCommerce and DTC Brands
#361 - From Ecuador to Your Table in 24 Hours: How UrbanStems Built a Time-Critical Supply Chain

DTC POD: A Podcast for eCommerce and DTC Brands

Play Episode Listen Later Sep 26, 2025 45:01


Meenakshi Lala is the CEO of UrbanStems, an online floral gifting company that designs, sources, and delivers high-quality, curated bouquets and gifts across the U.S. She brings over two decades of operational experience from leading brands in fashion and retail such as Alice + Olivia, Juicy Couture, and Elie Tahari. Her expertise in scaling complex businesses and building operational excellence now fuels UrbanStems' growth as a leader in the industry.In this episode of DTC Pod, Blaine and Meenakshi explore the complex world of DTC flower delivery: from sourcing stems globally, managing cold chain logistics, forecasting inventory, and reducing spoilage, to ensuring the end customer receives a high-quality bouquet every time. Meenakshi candidly discusses the challenges of seasonality, tariffs, international shipping, and why a robust brand and customer-centric approach are keys to thriving in today's fast-moving e-commerce landscape.Episode brought to you by StordInteract with other DTC experts and access our monthly fireside chats with industry leaders on DTC Pod Slack.On this episode of DTC Pod, we cover:1. The complexities of the floral industry and perishability2. The evolution of e-commerce in the flower business3. Building a robust and agile international supply chain4. Cold chain logistics and fulfillment center operations5. Planning, forecasting, and reducing spoilage in inventory6. Unique challenges: tariffs, customs, and unpredictable events7. Customer experience: packaging, instructions, and communications8. Curation, personalization, and expanding gifting moments9. Driving growth through brand, loyalty, and education10. Lessons learned in leadership and staying agileTimestamps00:00 Meenakshi's career journey and joining UrbanStems04:49 Key learnings from legacy brands and focus on brand ethos07:21 Operational challenges unique to the floral industry11:00 The evolution of flowers in e-commerce and UrbanStems' role14:28 How Urban Stems' supply chain is structured for freshness16:37 International sourcing, design, and bouquet assembly process18:27 Managing supply chain risks: tariffs and customs21:45 Inventory planning, spoilage, and matching supply to demand24:45 Supply chain as a business moat and high-precision operation25:36 Customer fulfillment: hydration, packaging, and experience28:34 Packaging complexities and spec sheets per SKU30:08 Lessons from moving from COO to CEO32:19 How operational expertise shapes strategic leadership34:17 Customer feedback and new initiatives at UrbanStems38:02 Growth channels: brand loyalty, curation, and gifting moments41:58 Biggest CEO learnings and future outlook43:51 Where to find Meenakshi and UrbanStems onlineShow notes powered by CastmagicPast guests & brands on DTC Pod include Gilt, PopSugar, Glossier, MadeIN, Prose, Bala, P.volve, Ritual, Bite, Oura, Levels, General Mills, Mid Day Squares, Prose, Arrae, Olipop, Ghia, Rosaluna, Form, Uncle Studios & many more.  Additional episodes you might like:• #175 Ariel Vaisbort - How OLIPOP Runs Influencer, Community, & Affiliate Growth• #184 Jake Karls, Midday Squares - Turning Your Brand Into The Influencer With Content• #205 Kasey Stewart: Suckerz- - Powering Your Launch With 300 Million Organic Views• #219 JT Barnett: The TikTok Masterclass For Brands• #223 Lauren Kleinman: The PR & Affiliate Marketing Playbook• ​​​​#243 Kian Golzari - Source & Develop Products Like The World's Best Brands-----Have any questions about the show or topics you'd like us to explore further?Shoot us a DM; we'd love to hear from you.Want the weekly TL;DR of tips delivered to your mailbox?Check out our newsletter here.Projects the DTC Pod team is working on:DTCetc - all our favorite brands on the internetOlivea - the extra virgin olive oil & hydroxytyrosol supplementCastmagic - AI Workspace for ContentFollow us for content, clips, giveaways, & updates!DTCPod InstagramDTCPod TwitterDTCPod TikTokMeenakshi Lala - CEO at UrbanStemsBlaine Bolus - Co-Founder of CastmagicRamon Berrios - Co-Founder of Castmagic

Everbros: Agency Growth Podcast
The Operational Habits of Highly Profitable Agencies (ft. Gray Mackenzie w/ ZenPilot)

Everbros: Agency Growth Podcast

Play Episode Listen Later Sep 26, 2025 112:14


We have talked extensively about optimal agency operations on this podcast because it's probably the most important thing in the profitability and scalability of your agency.Gray Mackenzie has been helping multi-million dollar agencies for the past 13 years find higher profitability in their operational procedures through his company, ZenPilot.Gray is a wealth of knowledge when it comes to agency operations and Jake has attempted to get him on the podcast for over 2 years after diving into his Agency Journey podcast when we first started this podcast!----------------------------------ZenPilot:https://www.zenpilot.com/Agency Journey Podcast:https://open.spotify.com/show/4C7UEVPMZZlPzbMlIwmiaA----------------------------------JOIN THE FREE DISCORDhttps://discord.gg/uvHRRRFVRDOur recommended agency tools:everbrospodcast.com/recommended-tools/----------------------------------⭐⭐⭐⭐⭐As always, if you enjoyed this episode or this podcast in general and want to leave us a review or rating, head over to Apple and let us know what you like! It helps us get found and motivates us to keep producing this free content.----------------------------------Want to connect with us? Reach out to us on the everbrospodcast.com website, subscribe to us on YouTube, or connect with us on socials:YouTube: @agencygrowthpodcastTwitter/X: @theagency_uLinkedIn: linkedin.com/company/agencypodcastFacebook: facebook.com/theagencyuInstagram: @theagencyuReddit: r/agency & u/JakeHundleyTikTok: @agency.u

Woice with Warikoo Podcast
Do alag insaan

Woice with Warikoo Podcast

Play Episode Listen Later Sep 25, 2025 4:52


Are You a Strategic Thinker or an Operational Expert? | Woice with Warikoo In this episode of Woice with Warikoo, we delve into the differences between strategic and operational personalities. Discover how to identify your dominant style and learn the significance of both roles in achieving personal and professional goals. Tune in to find out if you're more of a mapmaker or a road builder and get tips on leveraging your strengths for success. Don't forget to subscribe and share your thoughts! 00:00 Introduction to Woice with Warikoo 00:30 Understanding Strategic and Operational Personalities 00:44 Characteristics of Strategic Thinkers 01:10 Traits of Operational Personalities 01:43 The Mapmaker vs. The Road Builder 02:54 Self-Assessment: Are You Strategic or Operational? 04:15 Conclusion and Call to Action

Woice with Warikoo Podcast
Two different people

Woice with Warikoo Podcast

Play Episode Listen Later Sep 25, 2025 4:38


Are You a Strategic Thinker or an Operational Expert? | Woice with Warikoo In this episode of Woice with Warikoo, we delve into the differences between strategic and operational personalities. Discover how to identify your dominant style and learn the significance of both roles in achieving personal and professional goals. Tune in to find out if you're more of a mapmaker or a road builder and get tips on leveraging your strengths for success. Don't forget to subscribe and share your thoughts! 00:00 Introduction to Woice with Warikoo 00:30 Understanding Strategic and Operational Personalities 00:44 Characteristics of Strategic Thinkers 01:10 Traits of Operational Personalities 01:43 The Mapmaker vs. The Road Builder 02:54 Self-Assessment: Are You Strategic or Operational? 04:15 Conclusion and Call to Action

Process Breakdown Podcast (audio)
How Profinium Bank Overcame Operational Bottlenecks Spanning Over a Century Through Effective Documentation

Process Breakdown Podcast (audio)

Play Episode Listen Later Sep 25, 2025 12:18


Last Updated on September 26, 2025 by Owen McGab Enaohwo The inability of a business to operate optimally due to the absence of certain employees is a significant red flag. Jeremiah Gaul, president of digital banking and mortgage at Profinium Bank, encountered this issue when he joined the company several years ago. To reduce the […] The post How Profinium Bank Overcame Operational Bottlenecks Spanning Over a Century Through Effective Documentation appeared first on SweetProcess.

The Dream Huge Podcast
CANDACE COLE AND JESSICA WILGING - Empowering Women: The Mission of Rubies - Episode 138

The Dream Huge Podcast

Play Episode Listen Later Sep 24, 2025 26:50


In this episode of the Dream Huge Podcast, host Pete Peterson and co-host John Pavlansky engage with Candace Cole and Jessica Wilging from RUBIES Women's Group, a nonprofit organization dedicated to helping women escape human trafficking, addiction, and domestic violence. The conversation explores the challenges faced by the organization, including the need for housing and community support, as well as the personal journey of Candace, who founded RUBIES based on her own experiences. The episode emphasizes the importance of collaboration between nonprofits and businesses to create lasting change in the community.   Takeaways RUBIES Women's Group helps women escape human trafficking and addiction. The organization provides wraparound services including housing and counseling. Candace Cole founded Ruby's based on her personal experiences with trauma. Community collaboration is essential for the success of nonprofits. There is a significant waiting list for women seeking help from RUBIES. Operational costs are a challenge for nonprofit organizations. Building relationships is key to recovery and support for women. The need for transitional housing is critical for successful reintegration. RUBIES aims to create a legacy of support for women in need. Community members can help by donating resources or funding.  

ASHPOfficial
Hot Topics in Specialty Pharmacy: Results of the Health-System Specialty Pharmacy Work-from-Home Survey: Part 2

ASHPOfficial

Play Episode Listen Later Sep 24, 2025 22:06


This episode discusses the remainder of the results of the work from home survey conducted in 2024 by members of the Section of Specialty Pharmacy Practitioners Advisory Group on Operational and Workforce Development. The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.

Afternoon Drive with John Maytham
Eastern Cape Crisis: Just 1 of 4 Police Helicopters Operational

Afternoon Drive with John Maytham

Play Episode Listen Later Sep 24, 2025 8:04 Transcription Available


Graeme Raubenheimer is joined by Seasoned police officer and former president of the South African Police Union (Sapu), Lieutenant-Colonel Mpho Kwinika to discuss the critical gaps in Eastern Cape policing, the real-world consequences for residents, and what must be done to ensure that law enforcement can respond effectively to crime across the province. Presenter John Maytham is an actor and author-turned-talk radio veteran and seasoned journalist. His show serves a round-up of local and international news coupled with the latest in business, sport, traffic and weather. The host’s eclectic interests mean the program often surprises the audience with intriguing book reviews and inspiring interviews profiling artists. A daily highlight is Rapid Fire, just after 5:30pm. CapeTalk fans call in, to stump the presenter with their general knowledge questions. Another firm favourite is the humorous Thursday crossing with award-winning journalist Rebecca Davis, called “Plan B”. Thank you for listening to a podcast from Afternoon Drive with John Maytham Listen live on Primedia+ weekdays from 15:00 and 18:00 (SA Time) to Afternoon Drive with John Maytham broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/BSFy4Cn or find all the catch-up podcasts here https://buff.ly/n8nWt4x Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

Infosys
PaceSetters: AI Beyond the Hype: The Long Game, Operational Wins, and Leadership Shifts

Infosys

Play Episode Listen Later Sep 24, 2025 31:04


Join Venky Anant in conversation with Paul Hlivko, CIO of Wellmark Blue Cross and Blue Shield, as they dive deeper into the realities of AI adoption and why it can't be treated like traditional SaaS. Discover why AI is a long game, how organizations can prioritize operational wins over moonshots, and why building adaptive systems and a culture of change is critical. Paul shares insights on creating psychological safety, empowering builders across the enterprise, and the leadership shift from control to orchestration. Watch now to learn how to prepare your teams and strategies for sustainable AI-driven transformation.

Another Pass Podcast
Another Pass at Double Impact

Another Pass Podcast

Play Episode Listen Later Sep 22, 2025 70:03 Transcription Available


This week on Another Pass, Sam and Case are joined by action aficionado Adam Garman to take on Double Impact! Two Van Dammes. Twice the splits. Half the plot? We revisit the 1991 JCVD cult classic to see where this martial arts double feature delivers, and where a second pass might've packed a stronger punch. Another Pass Full Episode Originally aired: September 21, 2025 Music by Vin Macri and Matt Brogan Podcast Edited by Sophia Ricciardi Certain Point Of View is a podcast network brining you all sorts of nerdy goodness! From Star Wars role playing, to Disney day dreaming, to video game love, we've got the show for you! Learn more on our website: https://www.certainpov.com Join us on Discord: https://discord.gg/wcHHer4 PODCAST SHOWS: ▶ Another Pass - https://www.certainpov.com/another-pass-podcast FOLLOW US: ▶ Website: https://www.certainpov.com Product and Content Strategy The team agreed that Double Impact stands out as a solid B-movie action film with unique elements that could be leveraged for niche audiences (01:00). Adam Garman highlighted the film's clear logline and fun action sequences, positioning it as superior to similar genre films like the Double Dragon movie (02:00). The dual-role performance by Jean Claude Van Damme was praised for distinguishing the twin characters effectively, supporting the movie's core gimmick and enhancing audience engagement (05:30). Despite some acting and tone inconsistencies, the film's campy style and memorable fight choreography, especially with characters like Bolo Yang, contributed to its cult appeal (16:00). The team noted the film's potential as a video game adaptation or inspiration, reinforcing its value for multi-format storytelling and extended fan engagement (18:30). The discussion revealed opportunities to reframe the film's narrative to deepen character arcs and diversify female roles, which could improve future product iterations or adaptations (50:00). Narrative and Character Development Adjustments A consensus emerged that the original film's character backstories lacked logical depth, especially regarding the twins' upbringing and motivations, prompting proposed rewrites to enhance coherence and emotional impact (45:30). Sam Alicea suggested relocating Frank to an island near Hong Kong rather than the U.S., raising Alex there, while Chad grows up sheltered in France with nuns and charity work, explaining his accent and personality differences (46:30). This rewrite provides Chad with a clear motivation to seek his origins, improving narrative clarity and making his journey compelling for audiences (47:00). The idea to reduce gratuitous scenes, such as the extended sex scene, was proposed to tighten pacing while retaining key fight scenes that drive engagement and humor (50:00). Repositioning Danielle as a secondary character who aids Chad during his quest was discussed to better balance female representation and reduce questionable plot elements (50:45). Adam Garman recommended developing a love triangle to fully embrace the film's hinted romantic tension, which would add depth and increase dramatic stakes (54:30). These character and plot revisions aim to modernize the story's structure while preserving its core action appeal, increasing potential for broader audience resonance. Operational and Process Improvements for Production The team identified pacing and structural issues in the original film that impacted viewer engagement, suggesting process improvements for future projects (58:00). Removing or trimming long exposition sequences, such as the Mercedes smuggling scene, could reduce runtime by several minutes without losing essential plot information (01:00:30). The group highlighted the importance of precise timing in dual-role acting and compositing effects, noting a few awkward scenes where timing and blue screen work were less polished, indicating a need for stronger QA and rehearsal processes in future productions (28:30). Speaker insights underscored the value of balancing action with character development to avoid pacing issues and maintain viewer interest throughout longer runtimes (59:30). They recommended adopting editing strategies like chapter skipping or segmented releases to give viewers control over pacing, potentially enhancing audience retention on digital platforms (01:02:00). These process refinements seek to improve production quality and audience experience, aligning with modern consumption habits. Market Positioning and Competitive Context The film was framed as occupying a unique niche between mainstream and cult action movies, with competitive advantages and challenges noted (18:00). Adam Garman emphasized that Double Impact outperforms similar genre films like Double Dragon by blending action with a campy, video game-like structure, giving it longevity and fan loyalty (02:30). The casting of Bolo Yang as a physically imposing Asian antagonist was recognized as a positive step in breaking stereotypes, enhancing the film's distinctiveness in the market (16:30). The inclusion of a white financial villain added complexity to the traditional gangster narrative, broadening market appeal by framing the conflict as both business and crime-driven (19:00). The team noted that the film's dated elements, such as frequent slurs and gender dynamics, present risks but also opportunities for reboots or remasters that address modern sensibilities (22:00). This positioning suggests potential in targeted re-releases, remakes, or related media capitalizing on the film's unique traits and fan base. Long-term Vision and Strategic Recommendations The conversation revealed a vision to evolve the film's core concept into a richer, more modern franchise through narrative refinement and character depth (45:00). Reworking the twins' origin and upbringing was seen as key to creating a more emotionally compelling and believable story world, which could support sequels or spin-offs (47:00). Incorporating clearer, stronger female characters and romantic subplots was recommended to diversify appeal and reflect contemporary audience expectations (54:00). Maintaining the film's strong action and fight choreography while trimming excess scenes would modernize pacing and maintain core fans' interest (50:00). The team's reflections suggest exploring multi-platform storytelling including video games, graphic novels, or digital interactive formats to extend engagement beyond film (18:30). Speaker perspectives emphasized balancing respect for the original material with necessary updates to remain competitive and relevant in today's market (01:03:00). These strategic insights provide a roadmap for transforming the film's cult status into a sustainable multi-product franchise. Speaker Insights and Cultural Context The discussion surfaced important cultural and creative considerations influencing the film's reception and areas for improvement (22:00). The frequent use of homophobic slurs and problematic gender dynamics were called out as serious detractors, limiting the film's broader acceptance and requiring sensitive handling in any future adaptations (22:00). Speakers acknowledged Jean Claude Van Damme's creative control shaped casting and character choices, such as insisting on playing both twins to showcase versatility, which impacted narrative flexibility (25:30). The awkwardness of acting against blue screens for dual roles was attributed to the era's technical limitations, suggesting a need for better technology and preparation in similar future projects (28:00). The team appreciated stylistic and comedic elements, including Van Damme's softer character side and camp humor, which contribute to the film's charm despite flaws (22:30). Cultural critiques were balanced with affection for the film's boldness and fight choreography, reflecting a nuanced understanding of its place in 1990s action cinema (37:00). These insights highlight the importance of cultural awareness and creative balance in product development and storytelling.

The Strategy Bridge
The School of Advanced Warfighting and the Training of Operational Planners with Brian Kerg

The Strategy Bridge

Play Episode Listen Later Sep 21, 2025 40:18


In this episode of the Strategy Bridge Podcast, we are joined by Brian Kerg to talk about the School of Advanced Warfighting and the training of operational planners. Kerg is a Lt. Col. in the Marine Corps and the author of “Dare to Know: Pursuing the Path of the Operational Planner” in the August 2025 issue of the US Naval Institute's “Proceedings.”

Revenue Builders
Building an Operational Cadence with Meghan Gill

Revenue Builders

Play Episode Listen Later Sep 21, 2025 8:11


In this short segment of the Revenue Builders Podcast, John McMahon and John Kaplan are joined by Meghan Gill, who spent 17 years scaling MongoDB. Meghan shares her approach to building credibility in sales operations, enabling leaders to think with a business mindset, and creating a management operating rhythm that empowers organizations to scale effectively. From fixing broken reporting to establishing trust and building a cadence that fosters championship-level performance, this conversation is a masterclass in how RevOps drives long-term success.KEY TAKEAWAYS[00:01:00] Sales leaders often excel at recruiting and closing deals but must learn how to leverage information effectively.[00:02:12] Credibility begins with fixing the basics—clean reporting builds trust and opens the door to deeper strategic input.[00:03:00] A strong cadence inside an organization enables consistency and peak performance, much like a championship sports team.[00:04:21] Multiple cadences exist at different levels—frontline managers focus on recruiting and pipeline, while leadership focuses on forecasting and long-term planning.[00:05:52] Sales operations can provide insights that validate or challenge a CRO's instincts, helping identify hidden issues.[00:07:08] Weekly metric reviews create accountability and ensure readiness, cascading discipline throughout the sales organization.QUOTES[00:00:48] “The greatest sales ops organizations aren't internal affairs—they're like coaches, helping sales leaders think with a business intent.”00:02:29] “Don't come in too hot. Solve the first basic problems, earn trust, and then earn the right to be at the table.”[00:03:35] “The cadence wasn't punitive—it became enabling. It was something you sought after, like being part of a championship team.”[00:05:22] “By the fifth day of the first month, forecasts roll up. By the 10th, something else happens—there's a time element to cadence that drives discipline.”[00:07:29] “It started with me. I had to understand the metrics and be prepared, which set a standard that cascaded throughout the organization.”Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/scaling-sales-operations-with-meghan-gillEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The President's Daily Brief
PDB Afternoon Bulletin | September 19th, 2025: Did Moscow Just Arm Kim with Nuclear Sub Tech? & Israel's Laser Defense Goes Operational

The President's Daily Brief

Play Episode Listen Later Sep 19, 2025 13:00


In this episode of The President's Daily Brief: South Korea says it has intelligence that Russia may have secretly supplied North Korea with nuclear reactor modules for submarines. If true, it would represent a dangerous leap forward for Pyongyang's military capabilities and a major escalation in Moscow's ties with the regime. Israel declares its new laser defense system, the Iron Beam, operational. Officials say it's a historic milestone—promising to shoot down rockets and drones at the speed of light and at a fraction of the cost of traditional interceptors. To listen to the show ad-free, become a premium member of The President's Daily Brief by visiting PDBPremium.com. Please remember to subscribe if you enjoyed this episode of The President's Daily Brief. YouTube: youtube.com/@presidentsdailybrief Jacked Up Fitness: Get the all-new Shake Weight by Jacked Up Fitness at https://JackedUpShakeWeight.com Stash Financial: Don't Let your money sit around. Go to https://get.stash.com/PDB to see how you can receive $25 towards your first stock purchase. Learn more about your ad choices. Visit megaphone.fm/adchoices

NAPS Chat
Serving USPS Supervisors, Managers and Postmasters Through Legislative, Representational and Operational Advocacy

NAPS Chat

Play Episode Listen Later Sep 19, 2025 23:40


NAPS Secretary-Treasurer James (Jimmy) Warden joins Bob to discuss a variety of issues that impact supervisory and managerial level postal employees, as well as matters of interest to the broad USPS  community. In part, Jim and Bob talk about NAPS' aggressive lobbying to ensure a smooth 2025 Postal Service Health Benefits Program Open Season, and NAPS' continued congressional outreach to protect employee benefits and promote USPS success. In addition, Jim provides a brief update on postal supervisor, manager and postmaster "pay talks" and outlines how NAPS helps protect the due process rights of EAS-level postal employees.  

Health Innovation Matters
Breaking Operational Barriers with AI with RJ Verheggen

Health Innovation Matters

Play Episode Listen Later Sep 18, 2025 21:00


Michael chats with Robert-Jan (RJ) Verheggen, Co-founder and Global Growth Director at Klippa. Together, they discuss how Klippa's AI-powered automation processes can bolster healthcare operational functions, such as invoice handling; how AI is helping healthcare professionals combat staff shortages and focus on patient care; how Klippa is helping health systems overcome barriers to AI adoption; what's next for AI in healthcare; and much more.

Effective Altruism Forum Podcast
“Student group organising is hard and important” by Bella

Effective Altruism Forum Podcast

Play Episode Listen Later Sep 18, 2025 3:48


It's been several years since I was an EA student group organiser, so please forgive any part of this post which feels out of touch (& correct me in comments!) Wow, student group organising is hard. A few structural things that make it hard to be an organiser: You maybe haven't had a job before, or have only had kind of informal jobs. So, you might not have learned a lot of stuff about how to accomplish things at work. You're probably trying to do a degree at the same time, which is hard enough on its own! You don't have the structure and benefits provided by a regular 9-5 job at an organisation, like: A manager An office Operational support People you can ask for help & advice A network You have, at most, a year or so to skill up before you might be responsible [...] --- First published: September 12th, 2025 Source: https://forum.effectivealtruism.org/posts/zMBFSesYeyfDp6Fj4/student-group-organising-is-hard-and-important --- Narrated by TYPE III AUDIO.

CruxCasts
Mineros SA (TSX:MSA) - Record Earnings Fund Aggressive Expansion Across Latin America

CruxCasts

Play Episode Listen Later Sep 17, 2025 15:53


Interview with David Londoño, President & CEO of Mineros SAOur previous interview: https://www.cruxinvestor.com/posts/mineros-sa-tsxmsa-cash-rich-gold-miner-eyes-expansion-7128Recording date: 15th September 2025American gold mining, combining exceptional financial performance with an aggressive expansion strategy across Colombia, Nicaragua, and Chile. The company reports record revenues, earnings per share, and adjusted EBITDA while maintaining over $100 million in cash, providing substantial financial flexibility for growth initiatives without requiring external financing.The company's flagship Porvenir project in Nicaragua has achieved significant engineering optimization, with preliminary feasibility studies reducing initial capital requirements from over $250 million to the mid-$100 millions. The project features a scalable 2,000 tons per day processing plant expandable to 5,000 TPD capacity, targeting 4-5 grams per ton gold grades with valuable byproduct credits from copper, silver, and zinc. Recent exploration success around the main deposit has identified additional mineralization that could accelerate expansion timelines and extend mine life.Operational expansion centers on a $45 million investment to increase the Hemco plant capacity from 1,800 to 2,300 tons per day. This expansion leverages the company's unique relationship with artisanal miners, who provide both high-grade feed material and valuable geological intelligence. The capacity increase targets production growth from current levels of 120-130,000 ounces annually to 200,000 ounces, representing approximately 55% growth from Nicaragua operations alone.Mineros SA recently acquired the La Pepa exploration property in Chile for $40 million cash, adding 2 million ounces of gold resources at 0.56 grams per ton average grade. Located near Copiapó in an established mining district, the property benefits from existing infrastructure and experienced personnel. Management targets production within five years, supported by shallow, oxide-dominated mineralization suitable for heap leach processing.The company maintains its commitment to shareholder returns through a $30 million annual dividend policy while reinvesting excess cash flow into growth projects. Although the dividend yield has decreased from 10-15% to below 5% due to share price appreciation, the absolute payment remains consistent, demonstrating management's balanced approach to growth investment and shareholder returns in a strengthening gold price environment.View Mineros SA's company profile: https://www.cruxinvestor.com/companies/mineros-saSign up for Crux Investor: https://cruxinvestor.com

HerCsuite™ Radio - For Women Leaders On The Move
3 Ways to Blend Career and Wellness with Stephanie Joong, Operational Leader and Founder

HerCsuite™ Radio - For Women Leaders On The Move

Play Episode Listen Later Sep 17, 2025 29:01


What happens when a high-achieving life sciences executive decides there's more to success than climbing the corporate ladder? Meet Stephanie Joong, who's mastering the art of blending her corporate expertise with her passion for wellness and self-discovery.In this episode of Women Leaders on the Move, Stephanie shares her journey from traditional corporate leadership to solopreneurship, revealing how she's creating space for both professional excellence and personal fulfillment. You'll discover how her years of corporate training became the foundation for her entrepreneurial leap into the health and wellness industry.Together, they reflect on co-creating Thrive in 2025, a women's leadership event built from scratch, and why creating space for yourself, for others, and for community can lead to deeper alignment and fulfillment.You'll hear how Stephanie blends her background in life sciences with a passion for health and wellness, and how saying yes to a “small idea” became a launching point for something much bigger.The 3 ways to blend career and wellness:Transfer Your Corporate Training - Discover how to leverage your expertise into something newCreate Intentional Space - Learn why making room for wellness isn't just self-care, but strategic career planningBridge Industries Strategically - look for synergies between your career now and what gives you joy"I'm shifting a little bit, making more space for more health and wellness industry, to mix really nicely with my life sciences background." - Stephanie JoongWhether you're feeling stuck, curious about solopreneurship, or simply want to blend your professional success with personal wellness, Stephanie's story offers both inspiration and actionable insights.Perfect for ambitious women ready to redefine what leadership looks like on your own terms.Thank you Stephanie Joong for being a featured guest today. Shoutout to Hope Mueller, Jen Pestikas and Jackie Cetera the Thrive in 2025 Women's Conference Team.Keep shining your light bright. The world needs you.About Stephanie JoongWith over 15 years in the life sciences industry starting as an engineer and transitioning to business leadership, Stephanie has built a career she's deeply proud of. As a committed advocate for women in STEM, she volunteers actively providing situational coaching for college students, early-career professionals, grad school applicants, and career shifters. Now, she's applying that same mentorship approach to her own journey as she transitions from traditional corporate leadership to solopreneurship, creating space for both professional excellence and personal fulfillment.WebsiteRetreat September 27thLinkedInConnect with Natalie BenamouNatalie Benamou is the visionary behind Women Leaders on the Move, a Top 10 Women's Leadership podcast by Feedspot. As the Founder of HerCsuite®, she leads a professional women's network and delivers courses and masterminds for women in the second half of their careers. Work 1-2-1 with Natalie as a strategic advisor or fractional chief growth officer.Natalie also serves as President of HER HEALTHX, a nonprofit committed to advancing women's health outcomes.

The OrthoPreneurs Podcast with Dr. Glenn Krieger
Solving the Puzzle of Practice Growth w/ Dr. Scott Sakowitz

The OrthoPreneurs Podcast with Dr. Glenn Krieger

Play Episode Listen Later Sep 16, 2025 35:54


In this episode, I sit down with Dr. Scott Sakowitz, an orthodontist, entrepreneur, and—fun fact—former Wheel of Fortune contestant. Scott's story is a rare blend of bold entrepreneurial thinking and grounded leadership. From launching Florida's first escape room with his dad while still in dental school, to scaling three ortho practices in a competitive market, Scott is a living case study in how to strategically stretch your comfort zone.We talk real numbers (like 26% year-over-year growth), the right time to bring on an associate, and what it really takes to build a multi-location practice that doesn't break you. If you're feeling maxed out, frustrated with flat growth, or wondering if multiple offices are worth it—this conversation is for you. Scott's calm, thoughtful approach is the opposite of hustle culture... and still delivers massive results.QUOTES"This year we're up 26% over last year… but only because I pushed myself to a place where I had to grow."— Dr. Scott Sakowitz"I brought on an associate a full year before I needed one. That gave me time to get it right."— Dr. Scott SakowitzKey TakeawaysIntro (00:00)How puzzles led Scott to orthodontics (01:01)Opening two practices early to avoid corporate burnout (02:28)Adding an associate only when capacity was truly maxed (04:00)The secret behind 50% year-over-year growth (06:37)Why patient experience > clinical excellence alone (07:07)Bringing parents into the treatment area—literally (08:24)Building a concierge-style front desk experience (09:45)The story of starting Florida's first escape room (19:13)Operational efficiency: how escape rooms sharpened his ortho skills (23:10)Being on Wheel of Fortune (25:00)What it's really like to be hypnotized on stage… and pick your podcast host as a dance partner (26:58)Additional ResourcesListen now—and if you're coming to the final Orthopreneurs Summit, make sure to find us both on the dance floor. No hypnosis required.Sakowitz Smiles:  https://orlandoorthodontics.com THE GREAT ESCAPE ROOM: https://thegreatescaperoom.com Ready to stop guessing and start growing with intention? Whether you're thinking about adding an associate, expanding to multiple offices, or just want to enjoy your practice again—this episode will give you the clarity you've been looking for.OP SUMMIT IS THIS WEEK!: opSummit2025.com- For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Talk Commerce
Transforming Retail Through Strategic Operations with Rebekah Kondrat

Talk Commerce

Play Episode Listen Later Sep 16, 2025 26:56


In this episode of Talk Commerce, Rebekah Kondrat, founder of Rekon Retail, shares her journey from working at major brands like Starbucks and Apple to starting her own retail consulting firm. She emphasizes the importance of both operational excellence and customer experience in retail, debunking the myth that retail is dead. Rebekah discusses the significance of integrating online and in-store experiences, the role of employee training in enhancing customer loyalty, and how AI can be utilized to improve retail operations. She concludes with a call to action for brands to embrace retail and avoid pitfalls like paying dark rent.TakeawaysRebekah Kondrat is the founder of Rekon Retail, helping brands open stores.Retail is not dead; it is evolving and thriving.Operational excellence is as important as product presentation.Employee training is crucial for building customer loyalty.Integrating online and in-store experiences enhances customer engagement.AI can support retail operations but cannot replace human intuition.Brands should focus on customer relationships to increase lifetime value.Retail experiences should be both utilitarian and enjoyable.Avoid paying dark rent by planning retail strategies carefully.Rekon Retail is dedicated to helping brands succeed in retail.Chapters00:00Introduction to Retail and Customer Experience03:40Rebecca's Founder Story and the Birth of Recon Retail07:17The Belief that Retail is Alive09:00The Importance of Client Telling in Retail12:25Retail as Utility vs. Retail as Experience15:15The Shift in Client Telling Across Brands17:27The Role of Employees in Customer Experience20:10AI in Retail: Enhancing Customer Experience25:03Closing Thoughts and Future of Retail

Web3 Breakdowns
Ritik Malhotra - The Future of Wealth Management - [Making Markets, EP.66]

Web3 Breakdowns

Play Episode Listen Later Sep 12, 2025 36:17


My guest today is Ritik Malhotra, co-founder and CEO of Savvy. We're in the middle of a powerful cycle in wealth management- advisors leaving big institutions to go independent. Savvy is building the infrastructure to make that transition possible. In our conversation, we explore the rise of RIAs, the challenges of breaking away, and how capital from both venture and private equity is reshaping the market. Please enjoy this conversation with Ritik Malhotra. For the full show notes, transcript, and links to the best content to learn more, check out the episode page HERE.-----Making Markets is a property of Colossus, LLC. For more episodes of Making Markets, visit joincolossus.com/episodes.Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday, highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here. Follow us on Twitter: @makingmkts | @ericgoldenxEditing and post-production work for this episode was provided by The Podcast Consultant (https://thepodcastconsultant.com). Show Notes(00:00:00) Welcome to Making Markets(00:00:28) Journey to Founding Savvy(00:01:27) Challenges in the Financial Advisory Industry(00:02:51) Savvy's Unique Approach(00:03:26) Target Market for Savvy(00:05:19) Operational and Marketing Challenges(00:08:14) Building a Comprehensive Platform(00:18:08) Private Equity and Industry Impact(00:29:54) Future Outlook and Expansion Plans(00:32:55) Final Thoughts Learn more about your ad choices. Visit megaphone.fm/adchoices

The Professional Services Pursuit
Ep. 101 - Operational Discipline: What Separates Scaling from Stalling w/ Alex Klein and Ramone Param from Kennedy Intelligence (Part 5)

The Professional Services Pursuit

Play Episode Listen Later Sep 11, 2025 37:51


In this final installment of our Kennedy Intelligence Series, host Brent is joined once again by Alex Klein and Ramone Param to unpack the “unsexy” but mission-critical side of growth: your back office. From pricing and cash flow to governance and quality control, they reveal how operational discipline determines whether a services firm can scale past $30M, or stalls out. Drawing on decades of consulting, M&A, and scaling experience, Alex and Ramone share insider lessons on turning overlooked back office processes into engines of growth and valuation. Discover how discipline and structure, not just sales, create resilience and long-term success.In this episode, you'll hear about:Why quality control is the foundation for consistency, culture, and client trustThe operational red flags that signal it's time to professionalize your back officeWhen and why to bring in a CFO, COO, or board governance to sustain growthWhy cash conversion is a common Achilles heel for PS firms, and and how fixing it drives profitability and valuationThe danger of “we'll fix operations later” thinking, and why discipline from day one pays offOur listeners receive exclusive preferred rates on Kennedy's market research, strategic advisory, performance improvement benchmarking and M&A services that are tailored to leaders of professional services firms. Just reference Kantata and you will receive preferred pricing on any of their assets or services. Go to https://www.kennedyintel.com/ to learn more. Hosted on Acast. See acast.com/privacy for more information.

The Jenni Catron Leadership Podcast
307 | Build a Culture Playbook That Lasts: Operational Rhythms for Teams

The Jenni Catron Leadership Podcast

Play Episode Listen Later Sep 10, 2025 47:31


Culture doesn't protect itself. If you don't design it, you'll default to one—and it's usually not the one you want. In this episode, Jenni unpacks the build phase of the LeadCulture Framework: the rhythms and systems that take culture from aspirational to operational.Joining her is Carson Pedraza, Executive Director of Operations at Local Church in South Florida. Carson has been instrumental in creating a playbook that protects and reinforces culture across the employee journey—from interviewing and onboarding to staff meetings and even staff transitions.Together, they'll explore:Why culture unravels without intentional rhythmsHow to weave values into everyday practices and team rhythmsPractical systems that ensure culture isn't just written on the wall, but lived in real timeIf you've ever felt like your team is drifting, rehashing the same issues, or slipping toward disengagement, this episode will help you design rhythms that sustain a thriving culture over time.We need your help to get the LeadCulture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we're available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!

REI Rookies Podcast (Real Estate Investing Rookies)
Mobile Home Park Investing Myths vs Reality | Brad Johnson

REI Rookies Podcast (Real Estate Investing Rookies)

Play Episode Listen Later Sep 9, 2025 30:59


Brad Johnson breaks down mobile home park investing—debunking myths, sharing value-add strategies, and explaining why this asset thrives in housing crises.In this episode of RealDealChat, Jack sits down with Brad Johnson, co-founder of Vintage Funds, to discuss why mobile home parks are one of the most misunderstood—and potentially profitable—asset classes in real estate.Brad explains why one in 20 Americans lives in a mobile home, how this sector solves the affordable housing crisis, and why stigma keeps many investors out of the space. He also shares his approach to building long-term cash flow rather than chasing short-term IRRs.Here's what you'll learn in this conversation:Why mobile home parks still suffer from stigma (and why that's an opportunity)The difference between “trailer parks” and manufactured housing communitiesWhy consolidation is slow and why mom-and-pop operators still dominateHow forced appreciation (or “operational alpha”) drives value in parksThe importance of seller financing and building trust with ownersTax advantages of mobile home park investing (bonus depreciation & cost seg)How professional management changes tenant experienceWhy long-term cash flow beats short-term flips in this niche

Venture Everywhere
Alts with Vincent: Eric Cantor with Jenny Fielding

Venture Everywhere

Play Episode Listen Later Sep 9, 2025 30:38


In episode 88 of Venture Everywhere, host Jenny Fielding, co-founder and Managing Partner at Everywhere Ventures, chats with Eric Cantor, co-founder of Vincent — a platform that helps investors navigate alternative assets through education, media, and tools. Eric shares his journey from building one of the first internet service providers to launching mobile money initiatives in Uganda and multiple fintech ventures. He also discusses how Vincent is opening up access to private market opportunities that were once reserved for institutions, empowering everyday investors to confidently explore alternatives.In this episode, you will hear:Vincent's media-first strategy (newsletters, podcasts, investor events) to build trust and literacy.Operational hurdles of serving small-ticket investors due to compliance costs.Breaking down accreditation barriers and easing investor entry into alternative assets.Designing accessible, packaged investment options that fit into everyday portfolios.Exploring how AI can enhance both investment products and investor decision-making.Learn more about Eric Cantor | VincentLinkedIn: https://www.linkedin.com/in/ecantor Website: https://www.withvincent.com Learn more about Jenny Fielding | Everywhere VenturesLinkedin: https://www.linkedin.com/in/jennyfielding Website: https://everywhere.vc

The Cubicle to CEO Podcast
Bonus #74: The 2-Week Sprint + Prioritization Test That Transforms Operational Chaos Into Clarity

The Cubicle to CEO Podcast

Play Episode Listen Later Aug 27, 2025 33:25


When operations break down, growth stalls — and for most companies, the warning signs creep in long before anyone notices. Tammara Carr, founder of Audacity Management, has seen it all: from Fortune 50 boardrooms to fast-moving SaaS startups. With a Master's in Project Management, top-tier Agile and Six Sigma certifications, and experience leading multimillion-dollar initiatives, she's the go-to expert for turning operational chaos into a well-oiled growth engine. In this episode, she shares: The early red flags that your operations are holding you back The most common scaling mistakes mid-sized companies make — and how to avoid them How to prioritize business shifts without grinding everything to a halt One system or mindset shift that works just as well for scrappy teams as it does for corporate giants If you're a founder, COO, or team leader feeling buried under moving parts, this conversation will show you how to build systems that not only sustain your business, but help it scale with clarity and confidence. Connect with Tammara: www.audacitymgmt.com www.carrandcompass.com/ IG: @carrandcompass www.pinterest.com/carrandcompass/ www.linkedin.com/company/audacity-management/ Audacity Management Initiative Strategizer | Prioritize what will drive the most value and change for your business: https://audacitymgmt.com/value_disruption Audacity Management Operational Health Check | Pinpoint your biggest areas for operational improvement: https://audacitymgmt.com/operational_check Audacity Management Composite Case Study | See proven approaches for tackling business challenges: https://audacitymgmt.com/case_study-293872 Iconic business leaders all have their own unique genius. Take this quick 10 question quiz to uncover your specific CEO style advantage: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cubicletoceo.co/quiz⁠⁠⁠⁠⁠⁠⁠⁠⁠ If you enjoyed today's episode, please: Post a screenshot & key takeaway on your IG story and tag me ⁠⁠⁠⁠⁠⁠⁠⁠⁠@missellenyin⁠⁠⁠⁠⁠⁠⁠⁠⁠ & ⁠⁠⁠⁠⁠⁠⁠⁠⁠@cubicletoceo⁠⁠⁠⁠⁠⁠⁠⁠⁠ so we can repost you. Leave a positive review or rating at ⁠⁠⁠⁠⁠⁠⁠⁠⁠www.ratethispodcast.com/cubicletoceo⁠⁠⁠⁠⁠⁠ ⁠⁠⁠Subscribe for new episodes every Monday. Learn more about your ad choices. Visit megaphone.fm/adchoices