Podcasts about getsatisfaction

Amy Muller is the co-founder of GetSatisfaction & Yes And Yes Yes. Amy is also currently the VP of Customer Care & Community at Automatic, a platform that enables you to connect your car to your life. Amy joins us to share her story, why she got into tech and helped start GetSatisfaction, how she approaches building community at Automatic, what motivated her to help start YxYY, and much more!

A reminder that we have online help via GetSatisfaction at https://getsatisfaction.com/talkshoe

If you're successful online you will get a lot of feedback about your product, here is how you can have your community help prioritize the feedback.

In this episode, John Federico (twitter: @gadgetboy), Craig Calder (twitter: @ccalder), Ken Gellman (twitter: @kengellman) and Steve Hatch (twitter:@shatch) opine about: Craig was featured in articles on Forbes.com and AdAge.com representing TravelZoo Craig’s team at TravelZoo won the SAMMY Award (MediaPost’s Social Media Award) for The Top Branded Twitter Campaign beating out MadMen and M&M Mars. Congratulations to Craign and the TravelZoo team! Audible.com is still hiring developers. You get to work with Steve Hatch! (Trust me, that’s a good thing. – jf.) Breaking News! Twitter has new avatars! Twitter will add geo-location as a built-in feature. Don’t worry, it will be opt-in. John is using a combination of BrightKite, FourSquare and GoWalla for location-based status updates. Twitter doesn’t want to have to deal with subpeonas - after 14 days, the location metadata associated with your tweets is expunged. “Project Retweet” is an effort to redesign the user experience of retweets - this time, officially by twitter as opposed to the community. Tweetie already supports the Project Retweet API extensions John has decided to add video to the mix during ODM recording sessions. They’ll be posted in the show notes on occassion. Steve equates the retweet with FriendFeed’s and Facebook’s “Like” feature and that it will ultimately morph into the same nomenclature and user experience. Craig believes that retweet etiquette requires the retweeter to add value in some way to the retweet. (The value IS the retweet! It’s “retweet-worthy!”) Mashable asks if people are ready for the features of Project Retweet. Justine Bateman wasn’t as the change caused some confusion until she realized what was going on - and she’s Twitter-savvy. What about people who aren’t? Apparently her BlackBerry Twitter client (UberTwitter) already supports the Project Retweet API extensions as well. Justin Timberlake has signed on to appear in the movie “The Accidental Billionaire” based on the book of the same name. 27% of people access twitter through dedicated applications. How could a company like comScore track that? Do they track API calls? Do people in their panel note the fact that they use Twitter apps? Craig will ask and report back. Twitter just raised $100 million to support the build-out of all these service updates - at an approximate $1 billion valuation! Jason Fried’s Satirical post about the 37Signals “$100 Billion valuation” pokes fun at Twitter’s recent funding and valuation Where’s our Audible sponsorship, damnit?! Jonathan? Are you listening? Livestream launches Livepack - the world’s first solution for wireless live streaming at HD quality Craig rediscovers TweetDeck…and loves it. A random tweet of his was included in an IgniteNYC presentation. (With attribution, of course.) John wil be speaking at Web2Open at the Web 2.0 Expo New York on Social Media Hacks Craig shares a Social Media Hack that will make its way into my presentation! Send any social media hacks, tips or tricks you have to comments@odmcast.com Google Sidewiki was released for FireFox and IE browsers - it’s a distributed commenting/social discussion system Remember ThirdVoice? It was the original distributing commenting system that was launched - and died - during the dotcom boom. Danny Sullivan used Sidewiki in a unique way (http://bit.ly/3bbzUY), commenting on Seth Godin’s post about Squidoo’s “Brands in Place” service. Not sure why people were so ruffled by Brands in Place. In a way, it’s not much different than allowing anyone to create a space on GetSatisfaction.com. Google introduces Google Frame for IE Browsers, bringing the standards compliant Webkit rendering engine to Internet Explorer - and a 10x increase in speed. Surprise! Microsoft doesn’t like it. We hope it will push Microsoft to make IE much better than it is currently. Mike Abundo from 901am writes about The Delusions of Carol Bartz. Comparing Yahoo’s decline with AOL’s decline. Yahoo is selling off Yahoo Small Business AOL’s decline was hastened by the rise of broadband. Yahoo’s decline was hastened by lack of focus and competing services. Looking for a new gig? You can probably make a difference at Yahoo or AOL - and they’re hiring. iRex announced the DR800SG with global 3G downloads and partnerships with Barnes & Noble for eBooks, wireless connectivity through Verizon and retail sales through Best Buy. AT&T finally allows MMS on the iPhone Newspaper publishers divide over paid content - too bad their consumers aren’t! Only a small fraction said they would pay 2 cents per article. OneForty.com is an app store for Twitter. Congratulations to Laura Fitton (@pistachio) Our music is Democracy from Alexander Blu. Send us email to comments AT odmcast DOT comor call our comment line and leave a message: 775-860-2263. You can also find us on FaceBook - visit us and “become a fan.” Be sure to stop by http://www.odmcast.com to complete our listener survey - we’d really appreciate it. For partner or sponsor information, contact jaf AT newrules DOT com. If you weren’t able to download the latest episode, you can always catch it by calling our Podlinez number (818) 688-2754 from any telephone. (Long distance charges or cellular minute usage may apply. Blah, blah, blah.)