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We explore all the ways that various AIs are going weird—sycophantic, white genocide focused, blackmailing its users, and not trusting Chargers fans. Also, we talk way too much about Sam Altman's olive oil choices, the Hugos, and Isabel talks for fifteen minutes about trying to get the internet installed. Which, hey, this is a podcast about the internet. And that includes calling Verizon. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Bad news if you don't care about AI: this week was absolutely chock-full of AI news. First, Nilay, David, and The Verge's Alex Heath talk about the news that OpenAI and Jony Ive are teaming up to build... something. A gadget, for sure, maybe lots of gadgets. We don't know much, but we have a lot of thoughts, and a lot of questions. After that, the hosts talk through all the news at Google I/O, including what's new with Gemini, Google Search, Project Astra, Project Mariner, and the countless other ways Google is putting AI absolutely everywhere. Finally, in the lightning round, we buckle up for another round of Brendan Carr is a Dummy, talk through some late-breaking Apple gadget news, and marvel over the future of conference calls. Further reading: OpenAI is buying Jony Ive's AI hardware company From The Wall Street Journal: What Sam Altman Told OpenAI About the Secret Device He's Making With Jony Ive Details leak about Jony Ive's new ‘screen-free' OpenAI device Jony Ive says Rabbit and Humane made bad products The 15 biggest announcements at Google I/O 2025 Google launches AI Mode to everyone in the US, adds more features to AI Overviews Google's 3D video calling tech is finally going to ship this year Project Astra 2025: Google's universal AI assistant is now smarter and more proactive Google has a new tool just for making AI videos Google reveals $250 per month ‘AI Ultra' plan Google Meet can translate what you say into other languages Google's Gemini AI is coming to Chrome Google says its new image AI can actually spell Google will let you ‘try on' clothes with AI Google is bringing an ‘Agent Mode' to the Gemini app We tried on Google's prototype AI smart glasses Microsoft CTO Kevin Scott on the birth of the agentic web Microsoft's plan to fix the web: letting every website run AI search for cheap Google rejected giving publishers more choice to opt out of AI Search Google is stuffing even more ads into its AI results Google's Gemini AI is coming to Chrome Google reveals $250 per month ‘AI Ultra' plan FCC Chairman Carr seeks to designate NBC equal time issue for hearing FCC approves Verizon's $20 billion merger after it commits to ‘ending' DEI Email us at vergecast@theverge.com or call us at 866-VERGE11, we love hearing from you. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Bridget recaps the week in tech news with friend of the pod Francesca Fiorentini, journalist and host of the hilariously smart podcast The Bitchuation Room. Podcast megastar and staunch Trump supporter Theo Von made headlines for a post calling what's happening in Gaza genocide: https://www.newsweek.com/theo-von-gaza-video-donald-trump-middle-east-2075637 Congress's budget bill prohibits states from regulating AI: https://www.techpolicy.press/us-house-passes-10year-moratorium-on-state-ai-laws/ Elon Musk built an emissions-spewing gas power plant in the middle of a Black neighborhood: https://www.cnn.com/2025/05/19/climate/xai-musk-memphis-turbines-pollution Back in 2020, Verizon was a vocal supporter of DEI, but now they've dropped all DEI policies to please their new Trumpian overlords: https://www.npr.org/2025/05/19/nx-s1-5402863/verizon-fcc-frontier-dei-trump The Chicago Sun-Tribune published a list of summer books. It was generated by AI and most of the books are fake. Oops! https://www.404media.co/chicago-sun-times-prints-ai-generated-summer-reading-list-with-books-that-dont-exist/ Follow Francesca Fiorentini: https://www.instagram.com/franifio Listen to The Bitchuation Room: https://podcasts.apple.com/us/podcast/the-bitchuation-room/id1438285775 Follow TANGOTI: IG @BridgetMarieInDC TikTok @BridgetMarieInDC YouTube: ThereAreNoGirlsOnTheInternetSee omnystudio.com/listener for privacy information.
Story of the Week (DR):Right wing faux populism:Josh Hawley blasts Allstate CEO for making $26M last year — while company can't ‘afford' to pay out claimsTrump Attacks Walmart, Tells Retailer to ‘Eat the Tariffs' Instead of Raising PricesTesla CFO earns staggering $139M compensation packageVaibhav Taneja: Approximately 80% of Mr. Taneja's equity award was granted as stock options and 20% of the award was granted as restricted stock units. Robyn Denholm member of Pay CommitteeIn 2024, Tesla experienced its first annual sales decline in nearly a decade, with a 1.1% drop in global deliveries. In April 2025, Chinese automaker BYD surpassed Tesla in European electric vehicle sales for the first time, registering 7,231 units compared to Tesla's 7,165. This shift is attributed to BYD's competitively priced and technologically advanced lineup. Tesla's sales in California, its largest American market, declined in all four quarters of 2024, with Model 3 sales plunging 36% for the year. In 2024, Tesla led all automakers in the U.S. with over 5 million vehicles recalled across 16 separate campaignsIn 2025, Tesla dropped to 95th place out of 100 in the Axios Harris Poll, down from 8th place in 2021In a hidden 10K/A from 4/30/25“Staggering” is from Fox: even more fake anti-capitalist rhetoricScared bro dictatorships: Duolingo deletes its TikTok and Instagram posts amid AI backlashCEO Luis von Ahn, posted a memo on LinkedIn last month describing plans to make the company "AI-first." He said the company would "gradually stop using contractors to do work that AI can handle" and "headcount will only be given if a team cannot automate more of their work."The backlash was harsh. Tweets, TikToks, and Reddit posts exploded in outrage. As of Tuesday, Duolingo's social accounts had been wiped — no posts, no icon. Duolingo did not respond to a request for comment.And the one statement that was released by a Duolingo spokesperson, after the account went dark, did not shade much light on the situation (pun intended): “Let's just say we're experimenting with silence. Sometimes, the best way to make noise is to disappear first.”Duolingo CEO says there may still be schools in our AI future, but mostly just for childcareBro dictatorship (76% combined voting power)Co-founder CEO Luis von Ahn (43%); co-founder CTO Severin Hacker (40%)Classified board: why?Each share of Class A common stock is entitled to one vote, and each share of Class B common stock is entitled to 20 votesThe worst kind of suck-ups: Verizon ends DEI programs, diversity goals as it seeks approval for Frontier acquisition MMVerizon dumped DEI. Then regulators cleared its $20 billion Frontier deal4/1/25: T-Mobile announces DEI changes in pursuit of LumosA day after T-Mobile said it would end some diversity, equity and inclusion practices, the FCC gave a green light to T-Mobile's deal with EQT for fiber operator Lumos.5/22/25: AT&T CEO on potential Trump DEI pressure for $5.75B deal: 'We don't have to roll back anything'AT&T CEO John Stankey isn't showing his hand yet on whether he plans to dial back diversity, equity, and inclusion (DEI) initiatives to gain approval for a big new fiber deal from the Trump administration.AT&T said late Wednesday it would acquire all of Lumen Technologies' (LUMN) fiber business for $5.75 billion, above the already pricey $5.5 billion that deal watchers estimated a few weeks ago.Goodliest of the Week (MM/DR):DR: Most US executives want to remove at least one director, PwC survey says93% said they wanted at least one director to be replaced, an all-time high for the five years this survey has been conducted78% said two or more should be replaced56% worried about directors' performance being diminished by their advanced age47% worried members served on too many boardsOnly 32% believe their boards have the right skills and expertiseMM: BYD overtakes Tesla in Europe for the first time. That's more bad news for Elon Musk. MMI'm now rooting for China… and I'm not alone: Jamie Dimon says he is a 'red-blooded American patriot capitalist,' but he sees how China's hustle is paying offAssholiest of the Week (MM):Shareholders lamenting the rise of virtual meetingsShareholders lament the rise of virtual annual meetingsThey miss the time they could meet directors face to face before voting 97% in favor?Shareholders afraid to vote against directors93% of U.S. Executives Desire Board Member Replacements, Survey Finds - News and Statistics49% of directors think one other director should get the axe too according to PwCGrant them their wish!! Just YOU choose instead of them!I'll do it for you:If I look at directors actively on 2+ boards, who have served on at least 3 boards in the last 7 years…Filter them by performance - below average earnings, TSR, AND controversies…There are 66 options to choose from!Including… Stephen Girsky, CEO of fraudulent company Nikola!Randy Weisenburger at Valero Energy and Carnival!Robert Johnson on the boards of Spirit Aero, Roper, and Spirit Airlines!Arnold Donald on four boards - Salesforce, BofA, GE Vernova, MP Materials! Four times the underperformance!Chip Bergh at HP and Pinterest!What, you don't recognize any of these names? These sound like random board members? Shame on you!Johnson has been on the boards for 18,19, and 14 years respectivelyWeisenburger for 14 and 16 yearsDonald's been at BofA for 12 yearsBergh's been at HP for 9 years!These people are tenured. They've been around. They've proven they are really good at overseeing underperformance. VOTE. THEM. OUT.I'm sure you're worried about hurting their feelings or seeming activist - you're not, and you won't! Even the boards and executives wish you would vote someone out! Try it!Harvard board members DRDHS barred Harvard from enrolling international students. Here's what's at stake and what's still uncertainYou've let Bill Ackman be your big fat useless mouthpiece - where the fuck are you all? Oh, I found you…2,173 companies in our database have at least one director who attended Harvard848 of those companies are NON US companiesJust under 4% of ALL GLOBAL DIRECTORSHIPS are held by what we KNOW are Harvard alumsIt's 9% of all US company directorships - nearly 1 in every 10 US directors at a company are from HarvardAverage network power of a Harvard director is $6.2 trillion, compared to a global average of $2.6 trillion - Harvard directors have nearly 2.5x the power of an average directorHarvard directors have on average 13% influence compared to 11% for other directorsOn average, 38% of Harvard directors have merit - while 20% of non Harvard directors doDriven largely by the fact that 62% of them have core industry knowledge and 55% are company leaders - vs. 19% of non Harvard directors with core industry knowledge and 44% of non Harvard directors being leadersWhere we have race/ethnicity data for Harvard directors (1,664 of them), 28% are non white - compared to non Harvard directors where we have race (12,412 of them) only 16% are non whiteAt least 70 of the directors who went to Harvard in our database are tagged as international nationals in our data - and that's a WOEFULLY incomplete datasetOpen your fucking mouths! Did going to Harvard any of you help you get jobs and board positions? Was it nice to network and meet people who eventually could help you get jobs? Is there a culture of Harvard? I hate Harvard, and even I think this is utter madness and stupidity - stand up! Say something you cowards! Headliniest of the WeekDR: Chicago Sun-Times prints summer reading list full of fake books: Reading list in advertorial supplement contains 66% made up books with real author names: "Tidewater Dreams" by Isabel Allende and "The Last Algorithm" by Andy Weir MM: ‘Buy the dip'? You're twice as likely to do that if you're a manNacho dip? Women Outperform Men as Investors, Statistics Show. Here Are 3 Possible Reasons.MM: Anthropic's new Claude model blackmailed an engineer having an affair in test runsMM: Pitney Bowes appoints activist investor as new CEOI love when a company literally just gives up entirelyWho Won the Week?DR: Sam Alman, Ugh: Sam Altman Tells Staff Plan to Ship 100 Million Devices That See Everything In Users' Lives after OpenAI is buying iPhone designer Jony Ive's AI devices startup for $6.4 billionMM: Bud Light - thanks to one trans beer drinker, everyone that shot their Bud Light cans avoided future illness: Beer is the latest source of hazardous PFAS, or ‘forever chemicals,' according to worried scientists. Thank you, trans beer drinkers! You saved us once again!PredictionsDR: When AT&T gives up its DEI program to the Trump altar, I buy some string and quickly make hummus so I can use two empty cans of chick peas to make my new phoneMM: Since this is going forward - Antitrust Cops Say BlackRock, Other Fund Giants May Have Hurt Coal Competition - which should read “Company owners ask companies they own to do stuff” - Blackrock will launch a new investment vehicle called “Pick Your Own Damn Stocks, We Don't Give a Damn LP” in which clients can pick the investments and are auto enrolled in a proxy voting program called “Whatever the Fuck Ever” in which voting and engagement are assigned directly to every board chair.
Anthropic has launched its latest AI models, Claude Opus 4 and Claude Sonnet 4, which are designed to enhance coding capabilities and problem-solving skills. Claude Opus 4 is touted as the most powerful model to date, capable of autonomously handling long tasks for several hours and outperforming competitors like Google's Gemini and OpenAI's models in coding tasks. The new models also feature improved accuracy, with a 65% reduction in the likelihood of taking shortcuts compared to their predecessor, and include thinking summaries to clarify reasoning processes.OpenAI has made headlines with its acquisition of IO, a hardware company founded by former Apple design chief Johnny Ive, in a deal valued at $6.5 billion. This acquisition aims to bolster OpenAI's hardware capabilities by bringing in approximately 55 engineers and developers. The first products from this collaboration are expected to launch in 2026, representing a new type of technology rather than a replacement for existing devices. Additionally, OpenAI has introduced significant updates to its Responses API, enhancing its functionality for developers and businesses.Atera has unveiled its IT Autopilot, which claims to automate up to 40% of IT workloads, particularly in resolving Tier 1 IT tickets without human oversight. This innovation aims to alleviate technician burnout and improve work-life balance, with average resolution times of just 15 minutes. Meanwhile, Kaseya has partnered with Pulseway to enhance their offerings for IT professionals, integrating their solutions to provide advanced tools for managing IT environments.The Federal Communications Commission (FCC) has approved Verizon's $20 billion merger with Frontier Communications, a significant move in the telecommunications industry. This merger comes with a controversial requirement for Verizon to discontinue all diversity, equity, and inclusion initiatives, reflecting a shift in regulatory practices. The episode concludes with discussions on the implications of AI in personalization and privacy, emphasizing the need for responsible data management and the potential risks associated with AI-driven decision-making. Four things to know today 00:00 One Giant Week in AI: Claude Gets Smarter, OpenAI Goes Hardware, and Signal Says “Not So Fast” to Recall06:32 Automation and Ecosystems: Atera Targets Tier 1 Ticket Fatigue, Kaseya Expands via Pulseway Integration08:51 Consolidation With Consequences: Proofpoint Grows Quietly, Verizon Merger Tied to DEI Rollback11:22 From Gemini to Aurora, Generative AI Enters a New Era of Context, Capability, and Controversy This is the Business of Tech. Supported by: https://www.huntress.com/mspradio/https://cometbackup.com/?utm_source=mspradio&utm_medium=podcast&utm_campaign=sponsorship All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech
EPISODE 131: Philadelphia native Tim Johnson Jr. has established himself as a dynamic singer, songwriter, producer, multi-instrumentalist, and actor. At just 10 years old, Johnson's talents led him and his family to Las Vegas, where he landed the coveted role of Young Simba in Disney's The Lion King. His acting career continued to flourish with roles in Everybody Still Hates Chris (Paramount), Saturdays (Disney), Ballers (HBO), Meet the Blacks 2, Fist Fight (Lionsgate), FBI (CBS), and critically acclaimed films such as We Were Meant To (Sundance 2023) and Pens and Pencils (2023 NAACP Image Award nominee). His commercial credits include major brands like Nike, Apple, Verizon, Baskin Robbins, and Sprite. In 2018, Johnson captivated audiences as a semi-finalist on FOX's The Four: Battle for Stardom, reaching millions worldwide. Since then, he has continued to carve his own path in the music industry, independently releasing singles, EPs, and two albums, all written and produced alongside his father. His signature blend of R&B, pop, and soul resonates deeply with his growing fan base, while his electrifying stage presence brings undeniable energy to every performance. instagram.com/cityboyjrContact us: makingsoundpodcast.comFollow on Instagram: @makingsoundpodcastFollow on Threads: @jannkloseJoin our Facebook GroupPlease support the show with a donation, thank you for listening!
President Trump signs the Take It Down Act into law. A UK grocer logistics firm gets hit by ransomware. Researchers discover trojanized versions of the KeePass password manager. Researchers from CISA and NIST promote a new metric to better predict actively exploited software flaws. A new campaign uses SEO poisoning to deliver Bumblebee malware. A sophisticated phishing campaign is impersonating Zoom meeting invites to steal user credentials. CISA has added six actively exploited vulnerabilities to its Known Exploited Vulnerabilities (KEV) Catalog. A bipartisan bill aims to strengthen the shrinking federal cybersecurity workforce. Our guest is Chris Novak, Vice President of Global Cybersecurity Solutions at Verizon, sharing insights on their 2025 DBIR. DOGE downsizes, and the UAE recruits. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest Today we are joined by Chris Novak, Vice President of Global Cybersecurity Solutions at Verizon, sharing insights on their 2025 Data Breach Investigations Report (DBIR).Selected Reading Trump signs the Take It Down Act into law |(The Verge) Supplier to Tesco, Aldi and Lidl hit with ransomware (Computing) Fake KeePass password manager leads to ESXi ransomware attack (Bleeping Computer) Vulnerability Exploitation Probability Metric Proposed by NIST, CISA Researchers (Security Week) Threat Actors Deliver Bumblebee Malware Poisoning Bing SEO (Cybersecurity News) New Phishing Attack Poses as Zoom Meeting Invites to Steal Login Credentials (GB Hackers) CISA Adds Six Known Exploited Vulnerabilities to Catalog (CISA) Federal cyber workforce training institute eyed in bipartisan House bill (CyberScoop) UAE Recruiting US Personnel Displaced by DOGE to Work on AI for its Military (Zetter Sero Day) Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode of The G2 on 5G, analysts Will Townsend and Anshel Sag return after traveling, to discuss six key topics shaping the 5G landscape. They cover AST SpaceMobile's shift toward a consumer satellite service, EchoStar's FCC investigation, Mobile World Congress Las Vegas' rebrand, T-Mobile's latest network advancements, new security initiatives in partnership with Palo Alto Networks, and Xiaomi's upcoming smartphone SoC. Topics Covered:
In this episode, we welcome Carson Vincent Heady, a seasoned sales leader with a track record of success at Microsoft, AT&T, Verizon, and T-Mobile. Carson is the best-selling author of the Birth of a Salesman series and has been recognized as a top global sales guru, award-winning social seller, and frequent guest on leading sales and leadership podcasts. He shares powerful insights from his 7-time President's Club-winning career and his journey as an author, thought leader, and mentor in the sales world. Tune in to learn what sets top performers apart and how to lead with purpose in today's competitive landscape.
Charter is buying Cox to form a cable giant, while Verizon gets FCC approval to acquire Frontier and expand fiber to millions. Meanwhile, Apple and Epic are back at it over Fortnite, OpenAI launches a coding assistant, Microsoft kills the Surface Laptop Studio, and Acer shows off sleek new gear at Computex. Also: Nvidia denies shifting GPU work to China, and Kickstarter gets serious about funding climate tech. Starring Sarah Lane, Tom Merritt, Robb Dunewood, Molly Wood, Len Peralta, Amos, Joe. To read the show notes in a separate page click here! Support the show on Patreon by becoming a supporter!
Today on What's Right:James Comey's Instagram post decoded — and yes, he knew exactly what he was doing.The media said recession was inevitable. The numbers now say otherwise.Starbucks baristas protesting… wearing black pants. This is what we're up against.A cartel death house uncovered just across the border — 700 victims. This is why Trump's border policies matter.The FAA disaster: $450K air traffic controller salaries and nobody at the wheel.Joe Biden's inner circle knew he wasn't fit. Sam plays the tapes and names names.Comey's new crime novel reads like MSNBC fan fiction. Sam's got the receipts.Verizon just quietly killed its DEI program. Is corporate America waking up?In-N-Out is going huge on the Vegas Strip — and cleaning up its ingredients, too.Trump's approval hits +4. Democrats panic. Media pretends it's not happening.Thanks for tuning into today's episode of What's Right! If you enjoyed this episode, subscribe to the show on Spotify or Apple Podcasts, and make sure you leave us a 5-star review.Have personal injury questions? Visit Sam & Ash Injury Law to get free answers 24/7.Connect with us on our socials:TWITTERSam @WhatsRightSamWhat's Right Show @WhatsRightShowFACEBOOKWhat's Right Show https://www.facebook.com/WhatsRightShow/INSTAGRAMWhat's Right Show @WhatsRightShowEMAILSam sam@whatsrightshow.comProducer Robbie robbie@whatsrightshow.comTo request a transcript of this episode, email laiken@whatsrightshow.com.
Send us a textEnjoying the Creator Economy Live podcast? Hear all these actionable insights and build connections with HUGE industry titan brands at Creator Economy Live East 2025. PLUS as a loyal listener, you can get 20% off your ticket using POD20 at checkout!On this episode of Creator Economy Live, Keith Bendes and Brendan Gahan sit down with Gabe Gomez — a social strategist who's made waves on LinkedIn and beyond. With experience at Edelman, Verizon, and now MCoBeauty, Gabe offers a unique perspective on what brands are getting right (and wrong) when it comes to influencer marketing.They dive into why the traditional influencer marketing playbook no longer works, how brands can take creative risks without losing control, and whether everyone needs to become a creator to stay relevant in today's digital landscape.You'll also hear their take on the latest industry news, including:- Meta's mixed reviews on its new editing tools- TikTok surpassing Twitch as the #2 live platform- New research revealing that finding the right creators is still the #1 challenge for marketers- YouTube's report on the rise of virtual creators- Peacock's bold move to bring TikTok talent to TV with four new original showsPlus, don't miss this week's Creator and Brand of the Week picks — featuring Zach King, Rob Mayhew, Alix Earle's viral Pantene moment, and more.Whether you're brand-side, agency-side, or building your own creator brand, this episode is packed with insight, inspiration, and actionable takeaways.
It's two exclusive conversations in one episode! During the recent #possible2025 conference in Miami* I conducted two short insider interviews that were long on advertising industry insights. Peter Jones, VP of Revenue at Premion, explained why local advertising is booming, the importance of data-driven strategies, and how omnichannel measurement is revolutionizing campaign attribution Then, Sheila Marmon, Founder and CEO of Mirror Digital discussed the $6.8 trillion buying power of diverse audiences, digital innovation for inclusive marketing, and why brand are best served by connecting with multicultural consumers. Take a listen (or, watch/listen via YouTube ) and you'll understand a couple of powerful market forces reshaping advertising today: the renaissance of local advertising and the still key need for inclusive audience reach. With local advertising projected to reach $33 billion this year (growing at 16% year-over-year), Peter shares how Premion -- an industry-leading CTV/OTT ad platform with directly-sourced inventory from 125+ premium publishers -- helps advertisers make data-driven decisions that prioritize "outcomes over impressions." Learn also how local and regional advertisers can leverage the same sophisticated targeting and measurement capabilities previously available only to national brands. Did you know they are "TAG Platinum" certified? That, combined with their company approach to business, means all their inventory is brand safe. Peter also teased a pretty impressive case study of a restaurant chain is measuring direct sales impact from their advertising campaigns right off transactions. In the second segment, Sheila introduces us to the company she runs, "Mirror Digital," which has pioneered connecting brands with diverse audiences across digital platforms for over 13 years. She breaks down the misconception that multicultural audiences are "niche," (um, 43% of the pop is NOT niche!), and their combined $6.8 trillion in buying power – larger than the GDP of any European or Latin American country -- should be pretty enticing to ANY brand advertiser! Oh, and remember, that other little "niche," WOMEN, drive 80% of household purchasing decisions. It might be why Mirror Digital has worked with major brands like General Motors, Verizon, and Amazon. (I did a great interview back in 2021 with Cadillac CMO Melissa Grady Dias and we talked a little more about their approach to inclusivity, which is DEFINITELY still important, despite our political climate.) Here are some of the key moments: [00:00:29] Peter Jones introduces Premion's focus on local markets and helping regional agencies with scaled buying power [00:01:19] Why local advertising is having its moment and impressive projections for 2025 [00:03:05] The three key factors advertisers need today: inventory, data, and measurement [00:09:28] Jones' mantra of "outcomes over impressions" in advertising strategy [00:11:07] How a restaurant chain measures direct sales transactions from Premion advertising [00:14:52] Sheila Marmon on Mirror Digital's mission of connecting brands with inclusive audiences [00:15:22] Why diverse audiences aren't "niche" (and their $6T (yes, a "T") in buying power) Follow, Connect & Share the Love Connect with Peter Jones: https://www.linkedin.com/in/jonespeter/ and visit Premion: https://premion.com/ Learn about Mirror Digital and Sheila Marmon: https://www.linkedin.com/in/sheila-marmon-0398074/ Connect with E.B. Moss and Insider Interviews: With Media & Marketing Experts LinkedIn: https://www.linkedin.com/in/mossappeal Instagram: https://www.instagram.com/insiderinterviews Facebook: https://www.facebook.com/InsiderInterviewsPodcast/ Threads: https://www.threads.net/@insiderinterviews Blusky: https://bsky.app/profile/mossappeal.bsky.social *Read my Special Report about Possible: bit.ly/Moss-Whats-Possible If you enjoyed this episode, follow Insider Interviews,
Join G Mark Hardy, host of CISO Tradecraft, as he breaks down the latest insights from the 2025 Verizon Data Breach Investigations Report (DBIR). In this episode, discover the top 10 takeaways for cybersecurity leaders including the surge in third-party breaches, the persistence of ransomware, and the human factors in security incidents. Learn actionable strategies to enhance your organization's security posture, from improving vendor risk management to understanding industry-specific threats. Stay ahead of cybercriminals and secure your data with practical, data-driven advice straight from one of the industry's most anticipated reports. Verizon DBIR - https://www.verizon.com/business/resources/reports/dbir/ Transcripts - https://docs.google.com/document/d/1h_YMpJvhAMB9wRyx92WkPYiKpFYyW2qz Chapters 00:35 Verizon Data Breach Investigations Report (DBIR) Introduction 01:16 Accessing the DBIR Report 02:38 Key Takeaways from the DBIR 03:15 Third-Party Breaches 04:32 Ransomware Insights 08:08 Exploitation of Vulnerabilities 09:39 Credential Abuse 12:25 Espionage Attacks 14:04 System Intrusions in APAC 15:04 Business Email Compromise (BEC) 18:07 Human Risk and Security Awareness 19:19 Industry-Specific Trends 20:06 Multi-Layered Defense Strategy 21:08 Data Leakage to Gen AI
Analysts Don Kellogg and Roger Entner discuss the current state of the economy and what it means for wireless and the broader telecom industry.00:24 The current economic situation for wireless 03:47 U.S. vs. European network comparison 06:12 Prepaid may benefit from a recession 10:30 Recessions mainly affect lower income earners 11:56 Episode wrap-upTags: telecom, telecommunications, wireless, prepaid, postpaid, cellular phone, Don Kellogg, Roger Entner, recession, MSO, MobileX, cable, Verizon, inflation, Europe, network, ARPU, net adds, MetroPCS, Lifeline
Buffalo Bills announced Verizon as a new founding partner for the new Highmark Stadium in Orchard Park full 824 Mon, 12 May 2025 14:00:00 +0000 Jp8Tyo8ssgWtKkimbQp6fKkvcU5N1vCQ nfl,football,buffalo bills,news,wben,verizon WBEN Extras nfl,football,buffalo bills,news,wben,verizon Buffalo Bills announced Verizon as a new founding partner for the new Highmark Stadium in Orchard Park Archive of various reports and news events 2024 © 2021 Audacy, Inc. News False
Atlantic North Market President at Verizon, Chris Flood further discusses the partnership between the Bills and Verizon with the new Highmark Stadium in Orchard Park full 353 Mon, 12 May 2025 14:30:00 +0000 61b7AMo0oIlWu9jVmcjhv6zRp8nmFjtq nfl,football,buffalo bills,news,wben,highmark stadium,verizon WBEN Extras nfl,football,buffalo bills,news,wben,highmark stadium,verizon Atlantic North Market President at Verizon, Chris Flood further discusses the partnership between the Bills and Verizon with the new Highmark Stadium in Orchard Park Archive of various reports and news events 2024 © 2021 Audacy, Inc. Ne
Bills COO Pete Guelli further discusses the partnership between the Bills and Verizon with the new Highmark Stadium in Orchard Park full 280 Mon, 12 May 2025 14:45:00 +0000 5A0RGtpdZa7sqZk1YjE7ThGFdrFBFDmd nfl,football,buffalo bills,news,wben,highmark stadium,verizon,pete guelli WBEN Extras nfl,football,buffalo bills,news,wben,highmark stadium,verizon,pete guelli Bills COO Pete Guelli further discusses the partnership between the Bills and Verizon with the new Highmark Stadium in Orchard Park Archive of various reports and news events 2024 © 2021 Audacy, Inc. News
YOUTUBE DESCRIPTION / SHOW NOTESTonight on the Typical Skeptic Podcast, I'm joined by Michelle Thompson, a powerful truth seeker and spiritual warrior who was like a sister to the late Rainetta Jones. Carrying the torch forward, Michelle is here to break down the Luciferian Brotherhood system, the Sovereign Military Order, and the methods behind land assignment decoding using city seal sigils and embedded symbolism. This episode dives into esoteric geopolitics, spiritual warfare, and occulted control systems most have never even heard of.Michelle brings a rare blend of military-industrial insider knowledge, paranormal experience, and grounded healing work with Purple Heart veterans. Her background spans everything from telecom engineering to haunted houses, and she's now on a mission to expose what's really going on beneath the surface of our cities and societies.MICHELLE THOMPSON - BIOMichelle Thompson is a San Diego native and global traveler who has studied UFO phenomena near military installations across the world. With a double degree in Business Science and Accounting, Michelle worked over a decade in the telecom industry—serving as a project management specialist and legacy systems liaison for major networks like Verizon, AT&T, DirecTV, and Dish Network.After suffering a spinal injury and overcoming paralysis, Michelle had a spiritual reawakening while living in a haunted house. Her psychic visions re-emerged, leading her to pivot into occupational therapy for combat-wounded veterans at the VA. She now works as a caregiver for Purple Heart veterans suffering from TBI and PTSD, while also using floral origami as a therapeutic artform.Deeply esoteric, analytical, and intuitive, Michelle is continuing Rainetta Jones' legacy—exposing hidden power structures and decoding their occult technologies.
Healthcare still has a giant “Hack Me” sign taped to its back — and the latest reports from Mandiant and Verizon are here to confirm it. These cybercrime breakdowns reveal that attackers are smarter, sneakier, and spending more time poking around your network than ever before. Waiting to secure your systems until after a breach is like installing a smoke detector after the house has already burned down — by the time you smell smoke, it's too late. From dwell times that feel more like extended Airbnb stays to small businesses learning that “we're too small to target” isn't a strategy, the findings hit hard and the lessons come wrapped in some well-placed snark. More info at HelpMeWithHIPAA.com/508
Ransomware attacks have surged dramatically, particularly affecting small and mid-sized businesses (SMBs), which now experience ransomware in 88% of breaches. According to Verizon's 2025 data breach investigations report, ransomware was detected in 44% of over 12,000 data breaches, marking a 37% increase from the previous year. While the number of organizations paying ransoms has decreased, the FBI's report indicates that complaints related to ransom have risen by 9%, making it the top threat to critical infrastructure. The overall online crime losses surged by 33% in 2024, totaling $16 billion, with investment fraud linked to cryptocurrency accounting for the most significant financial losses.A recent report from KeepAware highlights the security risks associated with employee use of web browsers in the workplace, revealing that over 70% of modern malware attacks originate from these unmonitored endpoints. Traditional security tools are ineffective at detecting threats within browsers, leading to increased vulnerabilities. Key findings show that 70% of phishing campaigns impersonate trusted platforms, and a significant portion of file uploads from company devices are directed to personal accounts without detection. This raises concerns about the basic security hygiene that many SMBs still lack, such as multi-factor authentication and unpatched systems.Microsoft has announced a shift towards passwordless accounts by default, emphasizing the need for improved security practices. This change comes in light of significant security breaches, including one involving Defense Secretary Pete Hedgeseth, whose reuse of passwords across multiple accounts raised concerns about national security. Microsoft has dedicated substantial resources to strengthen its systems post-breach, migrating cryptographic keys and eliminating outdated systems. However, the underlying issue of human negligence remains a critical challenge, as advanced technology cannot compensate for poor decision-making and lack of user training.Enable reported its first quarter 2025 results, showcasing a revenue of $118.2 million, reflecting a 3.9% year-over-year growth. Despite exceeding revenue guidance, the company experienced a net loss of $7.2 million, raising concerns about market saturation and pricing pressure in the managed services software ecosystem. The discussion highlights the importance of understanding the dynamics of the MSP market, where churn is sticky and expansion is slow. As the podcast concludes, listeners are encouraged to reflect on the implications of geopolitical and trade policies on tech supply chains and the necessity of modernizing security practices to mitigate risks Four things to know today 00:00 Ransomware, Browser Risks, and Record Losses: 2025 Security Reports Point to a Failure of Fundamentals04:11 Password Reuse, Passkey Hype, and Microsoft's Security Reckoning: What the Latest Breaches Reveal About Culture and Complexity07:49 Durable But Not Disruptive: N-able's Q1 Results Reflect Sluggish MSP Software Growth and Operational Pressure11:53 Tariffs, Tech Gaps, and Legal Risks: The Hidden Pressures Facing U.S. SMBs and Security Leaders Supported by: https://afi.ai/office-365-backup/ All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech
It is a privilege to welcome Tim Johnson, Jr., to The Jake's Take with Jacob Elyachar Podcast. Philadelphia native Tim Johnson, Jr. has established himself as a dynamic singer, songwriter, producer, multi-instrumentalist, and actor. At just 10 years old, Johnson's talents led him and his family to Las Vegas, where he landed the coveted role of Young Simba in Disney's The Lion King. In 2018, Tim captivated audiences as a semi-finalist on FOX's The Four: Battle for Stardom, reaching millions worldwide. Since then, he has continued to carve his path in the music industry, independently releasing singles, EPs, and two albums, all written and produced alongside his father. His signature blend of R&B, pop, and soul resonates deeply with his growing fan base, while his electrifying stage presence brings undeniable energy to every performance.In addition to his recording career, Tim's acting career continued to flourish with roles in Everybody Still Hates Chris (Paramount), Saturdays (Disney), Ballers (HBO), Meet the Blacks 2 and Fist Fight (Lionsgate), FBI (CBS), and critically acclaimed films such as We Were Meant To (Sundance 2023) and “Pens and Pencils” (2023 NAACP Image Award nominee). His commercial credits include major brands like Nike, Apple, Verizon, Baskin-Robbins, and Sprite.On this episode of The Jake's Take with Jacob Elyachar Podcast, Tim Johnson, Jr. spoke about his experience on The Four: Battle for Stardom and American Idol, songwriting, and voicing Young Chris on the animated series Everybody Still Hates Chris. Become a supporter of this podcast: https://www.spreaker.com/podcast/jake-s-take-with-jacob-elyachar--4112003/support.
YOUTUBE DESCRIPTION / SHOW NOTESTonight on the Typical Skeptic Podcast, I'm joined by Michelle Thompson, a powerful truth seeker and spiritual warrior who was like a sister to the late Rainetta Jones. Carrying the torch forward, Michelle is here to break down the Luciferian Brotherhood system, the Sovereign Military Order, and the methods behind land assignment decoding using city seal sigils and embedded symbolism. This episode dives into esoteric geopolitics, spiritual warfare, and occulted control systems most have never even heard of.Michelle brings a rare blend of military-industrial insider knowledge, paranormal experience, and grounded healing work with Purple Heart veterans. Her background spans everything from telecom engineering to haunted houses, and she's now on a mission to expose what's really going on beneath the surface of our cities and societies.MICHELLE THOMPSON - BIOMichelle Thompson is a San Diego native and global traveler who has studied UFO phenomena near military installations across the world. With a double degree in Business Science and Accounting, Michelle worked over a decade in the telecom industry—serving as a project management specialist and legacy systems liaison for major networks like Verizon, AT&T, DirecTV, and Dish Network.After suffering a spinal injury and overcoming paralysis, Michelle had a spiritual reawakening while living in a haunted house. Her psychic visions re-emerged, leading her to pivot into occupational therapy for combat-wounded veterans at the VA. She now works as a caregiver for Purple Heart veterans suffering from TBI and PTSD, while also using floral origami as a therapeutic artform.Deeply esoteric, analytical, and intuitive, Michelle is continuing Rainetta Jones' legacy—exposing hidden power structures and decoding their occult technologies.
This podcast is a part of a collection of podcasts recorded at ISC West 2025 and previously shared on social media. At ISC West 2025, BluebirdSales.io, an outsourced sales and marketing firm dedicated to the technology sector, showcased its deepening partnership with floLIVE, a global cellular MVNO (mobile virtual network operator) known for simplifying and scaling connectivity in security and IoT applications. Tom Dever, president and self-described “strategy guy” at BluebirdSales.io, explained the company's mission: “We're not just about sales—we're about helping technology companies build strategic paths to market. That means understanding the technical problems and delivering the right solutions to the right partners.” At ISC West, Dever and his team were onsite supporting floLIVE's booth, helping introduce the company's carrier-agnostic connectivity to a range of security-focused exhibitors and attendees. floLIVE enables OEMs and integrators to embed global, multi-carrier eSIMs into their products, providing automatic access to networks like AT&T, Verizon, T-Mobile, and U.S. Cellular—with no need for separate SKUs or carrier contracts. “It's a game-changer for manufacturers,” said Dever. “One SIM, one integration, and you're connected nearly anywhere.” floLIVE's technology is especially useful for security and monitoring devices—such as IP cameras and smart sensors—that need to transmit critical data from remote or variable locations. Their local IMSI capabilities ensure compliance with global data sovereignty rules, converting devices into local nodes on the cellular network and avoiding roaming restrictions in regions like Brazil and Turkey. Dever also spotlighted floLIVE's channel-friendly approach. MSPs and MSSPs can white-label floLIVE's platform or refer it as a connectivity solution, offering new revenue streams while enhancing customer deployments. “Partners can resell the service or embed it in their offerings—either way, it's a win-win,” he said. In addition to floLIVE, BluebirdSales.io is also engaged with global tech brands like Arduino and Grin. The latter showcased an M.2 module at ISC West featuring floLIVE-enabled connectivity with both cellular and Skylo satellite support—ideal for rugged deployments in agriculture, energy, or isolated security locations. BluebirdSales.io continues to bridge the gap between innovative products and effective go-to-market execution. As connectivity becomes increasingly central to physical security solutions, partnerships like the one between BluebirdSales and floLIVE are helping integrators, manufacturers, and MSPs meet the moment—with confidence and scale. Learn more at: www.floLIVE.net and www.bluebirdsales.io.
Analysts Don Kellogg and Roger Entner discuss the features and potential follies of T-Mobile's three new price plans.00:26 T-Mobile's new plans step back from its Un-carrier ethos 04:00 The plans do have some benefits 05:12 Finances are still sound 05:53 Network comes at the expense of value 06:59 A particularly bad time to raise prices? 10:11 Free upgrades aren't exactly free 11:27 Episode wrap-upTags: telecom, telecommunications, wireless, prepaid, postpaid, cellular phone, Don Kellogg, Roger Entner, T-Mobile, Un-carrier, taxes, 5G, AT&T, Verizon, data, 4K, satellite, network, value, price, churn, upgrades
Drex covers essential cybersecurity reports including the HIMSS Survey, Cincinnati's Healthcare Cybersecurity Benchmarking Study, CrowdStrike's 2025 Global Threat Report, and Verizon's DBIR. Also highlighted: an Oracle engineering error affecting 45 hospitals' EHRs, Yale New Haven's breach impacting 5.5 million patients, and Blue Shield of California's Google Analytics configuration mistake exposing 4.7 million patients' data.Remember, Stay a Little Paranoid X: This Week Health LinkedIn: This Week Health Donate: Alex's Lemonade Stand: Foundation for Childhood Cancer
Send us a textCameron and Gabe return after a brief hiatus to explore major developments in security, privacy, and resilience. They dive into insights from the IAPP conference and VeeamOn, examining how AI governance and outdated privacy tools are reshaping the industry landscape.• AI governance frameworks dominated IAPP discussions with companies "building the plane as they're flying"• Verizon's Data Breach Report debunks overblown AI security fears, showing real risks are data leakage and poor access controls• Growing frustration with outdated privacy management tools is driving demand for better solutions• Security posture isn't about using recognized brands but about architecture without dangerous gaps• Sam Altman's virtual appearance at IAPP disappointed attendees expecting an in-person keynoteStay tuned for our bonus episode covering even more developments from this busy week in privacy and security! Support the show
In this week's Security Sprint, Dave and Andy covered the following topics:Warm Open:• CISA gets a deputy director as it braces for major layoffs• FB-ISAO's Collaboration With Those Who are Lone Defenders• Crypto/Blockchain: o A Record-Breaking Year for Cybercrime: Key Findings from the FBI's 2024 IC3 Reporto Contagious Interview (DPRK) Launches a New Campaign Creating Three Front Companies to Deliver a Trio of Malware: BeaverTail, InvisibleFerret, and OtterCookieo XRP supply chain attack: Official NPM package infected with crypto stealing backdooro Risky Biz News - R0AR crypto-heisto Crypto ISAC: Ensuring The Security, Efficiency, and Resiliency Of Cryptoo The Gate 15 Interview EP 57 – Adriana Villasenor on info sharing, resilience, and racingMain Topics:Big 3! Risky Bulletin: FBI IC3, Verizon DBIR, Google M-Trends reports are out—here's the conclusions!• Verizon 2025 Data Breach Investigations Report• M-Trends 2025: Data, Insights, and Recommendations From the Frontlines• FBI Releases Annual Internet Crime ReportCasino hackers say they've got maps to slot machine vault and server room. A ransomware gang claims that it's holding hostage the blueprints to a $700 million casino. If true, they may know more about the vaults, server rooms, and security cameras than the people building it. Hackers target Catawba Two Kings Casino, threaten to release blueprintsVancouver Vehicle Ramming; 11 killed - Suspect charged with murder over Vancouver Filipino festival car ramming, police say victims were aged five to 65• A man is charged with murder after SUV rams a crowd in Vancouver's 'darkest day'• Vancouver ramming attack: Police determine attack was 'deliberate' but not 'terrorism' - 'Shocking'• A look at some recent deadly attacks involving vehicle rammings• 4 Killed When a Car Crashes Through an Illinois After-School Center; The victims' ages ranged from 7 to 18, the police said. Several others were injured.Quick Hits:• May Day Protests: o Workers in 600+ US Cities to Protest 'Billionaire Takeover' on May Dayo 50501 events• ‘No longer welcome to be alive': Man threatened Trump, Elon Musk and Tesla owners in ‘Declaration Of War' emails that claimed ‘newsworthy killings' were coming, DOJ says• Spanish distributor says restoring power after huge outage could take 6-10 hours. Portugal also hit• New U.S. Secret Service Research Highlights Connection Between Domestic Violence and Mass Attacks • FBI PSA - FBI Seeking Tips about PRC-Targeting of US Telecommunications & The Persistent Threat of Salt Typhoon: Tracking Exposures of Potentially Targeted Devices• Countries shore up their digital defenses as global tensions raise the threat of cyberwarfare• Scams & Fraud: o FBI PSA - Cyber Criminals Impersonating Employee Self-Service Websites to Steal Victim Information and Funds o Foreign intel job scams target current, former DoD employeeso Think that text message is from USPS? It could be a scamo FBI Surges Resources to Nigeria to Combat Financially Motivated Sextortion• Russian Propaganda Campaign Targets France with Al-Fabricated Scandals, Drawing 55 Million Views on Social Media • Alleged former members of neo-Nazi group claim its leader is Russian spy• NSA Publishes Recommendations for Smart Controller Security Controls and Technical Requirements for OT Environments• Scientists Find Measles Likely to Become Endemic in the US Over Next 20 Years
Armando Turco is the President of Mojo Supermarket, a certified minority owned agency headquartered in Chinatown, NYC. Mojo Supermarket helps make brands more interesting, and is the Social Content AOR for brands like TikTok, Lululemon and The Truth Initiative.Armando Turco was previously the SVP of Global Brand & Creative at Oatly, the world's original and largest oat milk company. In his role leading the Oatly Department of Mind Control, Armando was responsible for all global brand strategy and creative development, earning him a spot on the Adweek Creative 100.Prior to joining Oatly, Armando spent 20 years managing brand partnerships at Vox Media and agencies including BBH and McCann. He has developed strategies and content with leading brands like Sephora, PlayStation, Johnnie Walker, Axe and Verizon. He lives in New York City with his rescue mutt Andre Johnson.
As organizations embrace hybrid work, SaaS sprawl, and employee-owned devices, traditional Identity and Access Management (IAM) tools are failing to keep up. The rise of shadow IT, unmanaged applications, and evolving cyber threats have created an "Access-Trust Gap", a critical security challenge where IT lacks visibility and control over how employees access sensitive business data. In this episode of Security Weekly, Jeff Shiner, CEO of 1Password, joins us to discuss the future of access management and how organizations must move beyond traditional IAM and MDM solutions. He'll explore the need for Extended Access Management, a modern approach that ensures every identity is authentic, every device is healthy, and every application sign-in is secure, including the unmanaged ones. Tune in to learn how security teams can bridge the Access-Trust Gap while empowering employees with frictionless security. In this topic segment, we discuss the most interesting insights from the 2025 edition of Verizon's DBIR. You can grab your own copy of the report at https://verizon.com/dbir In this week's enterprise security news, Lots of funding announcements as we approach RSA New products The M-Trends also rudely dropped their report the same day as Verizon Supply chain threats Windows Recall is making another attempt MCP server challenges Non-human identities A startup post mortem Remember that Zoom outage a week or two ago? The cause is VERY interesting All that and more, on this episode of Enterprise Security Weekly. Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-404
As organizations embrace hybrid work, SaaS sprawl, and employee-owned devices, traditional Identity and Access Management (IAM) tools are failing to keep up. The rise of shadow IT, unmanaged applications, and evolving cyber threats have created an "Access-Trust Gap", a critical security challenge where IT lacks visibility and control over how employees access sensitive business data. In this episode of Security Weekly, Jeff Shiner, CEO of 1Password, joins us to discuss the future of access management and how organizations must move beyond traditional IAM and MDM solutions. He'll explore the need for Extended Access Management, a modern approach that ensures every identity is authentic, every device is healthy, and every application sign-in is secure, including the unmanaged ones. Tune in to learn how security teams can bridge the Access-Trust Gap while empowering employees with frictionless security. In this topic segment, we discuss the most interesting insights from the 2025 edition of Verizon's DBIR. You can grab your own copy of the report at https://verizon.com/dbir In this week's enterprise security news, Lots of funding announcements as we approach RSA New products The M-Trends also rudely dropped their report the same day as Verizon Supply chain threats Windows Recall is making another attempt MCP server challenges Non-human identities A startup post mortem Remember that Zoom outage a week or two ago? The cause is VERY interesting All that and more, on this episode of Enterprise Security Weekly. Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-404
This week, we detail Comcast's Q1 earnings, including Peacock's sub gains, thanks to the Charter bundle, with revenue up 16%, on an EBITDA loss of $215M, down from $639M YoY. We also cover all the pay TV losses from Comcast, Verizon, and Charter in the quarter, as well as Comcast's worst broadband losses ever in a quarter. We highlight MSG Networks deal with its lender JPMorgan that allows the RSN to avoid bankruptcy, and the NFL's Commissioner stating that he expects the NFL to return to scheduling a Christmas Day tripleheader in the future. Finally, we discuss Max's password sharing crackdown, YouTube's announcement of 20 million videos uploaded daily, and Twitter having been found guilty of patent infringement relating to streaming technology involving Vine and Periscope. Podcast produced by Security Halt Media
Analysts Don Kellogg and Roger Entner discuss Q1 earnings from the major players in telecom and cable, as well as when impacts from tariffs may start to appear.00:23 Economic headwinds affect Q1 overall 03:16 Verizon Q1 overview 04:32 Free lines are affecting the numbers 06:40 Prepaid growth should not be ignored 07:34 Verizon adjusts reporting on SafeLink and insurance metrics 09:38 T-Mobile shakes up prices 10:39 AT&T Q1 overview 13:32 T-Mobile Q1 overview 15:06 Cable Q1 overview 16:59 Tariffs won't be felt just yet 17:53 Episode wrap-upTags: telecom, telecommunications, wireless, prepaid, postpaid, cellular phone, Don Kellogg, Roger Entner, earnings, Q1, Verizon, AT&T, T-Mobile, net adds, SafeLink, Lifeline, insurance, device protection, FirstNet, fiber, FWA, EBIDTA, convergence, legacy services, T-Priority, cable, Comcast, Charter, NPS, tariffs
Der Telekommunikationsmarkt als sicherer Hafen inmitten von Rezessionsängsten und Handelskonflikten.
In this episode of the Drop In CEO podcast, Jeffrey Shaw discusses overcoming personal challenges, his journey as a photographer, and his new book 'Sell to the Rich.' The conversation delves into the importance of building bonds versus relationships in business, understanding clients deeply, and elevating business practices to the standards observed in luxury markets. Jeffrey shares personal anecdotes and practical tips for creating strong client connections and offers insights on how entrepreneurs can strategically grow their businesses. Episode Highlights: 11:28 Building Relationships and Bonds in Business 23:12 Understanding Luxury Customers 24:19 The Importance of Being Chosen 28:57 Pricing Strategies for Luxury Markets From humble beginnings, Jeffrey Shaw became one of the most preeminent portrait photographers in the United States. His portraits have appeared on The Oprah Winfrey Show and CBS News, in People and O Magazine, and in the halls of Harvard University and The Norman Vincent Peale Center, and countless beautiful homes across the U.S.Today, Jeffrey speaks about how to sell to the rich at association events and conferences such as ImagingUSA, HOW Design, Growth Marketing, and ProfitCon, and for corporations like Verizon and BMW. He is the author of two books, The Self-Employed Life and LINGO, a LinkedIn Learning Instructor, and host of, The Self-Employed Life, which ranks among the top 15% of all podcasts on iTunes.Jeffrey is also the founder of The Self-Employed Business Institute, his TEDx Talk is featured on TED.com, and he is responsible for the creation of National Self-Employed Day, which falls on May 4th of the U.S. National Calendar and honors the hard work and contribution of independent business owners. Connect with Jeffrey Shaw:Company Website: www.jeffreyshaw.com Community: https://www.jeffreyshaw.com/the-self-employed-life For More Insights from The Drop In CEO:
On this week's episode of Breaking Battlegrounds, Chuck and Sam are joined by Alex Swoyer, legal affairs reporter for The Washington Times, to break down the Supreme Court case challenging mandatory LGBTQ story time for elementary school students. Then, Memphis Barker, Foreign Editor at The Telegraph, gives an inside look at U.S. military training and the growing threat in the Arctic as Russia and China exploit Canada's weaknesses. Finally, Shay Khatiri of the Yorktown Institute discusses the deepening Russia-Iran alliance and what it means for global security. Don't miss this packed episode of legal battles, military insights, and foreign affairs.www.breakingbattlegrounds.voteTwitter: www.twitter.com/Breaking_BattleFacebook: www.facebook.com/breakingbattlegroundsInstagram: www.instagram.com/breakingbattlegroundsLinkedIn: www.linkedin.com/company/breakingbattlegroundsTruth Social: https://truthsocial.com/@breakingbattlegroundsShow sponsors:Invest Yrefy - investyrefy.com4Freedom MobileExperience true freedom with 4Freedom Mobile, the exclusive provider offering nationwide coverage on all three major US networks (Verizon, AT&T, and T-Mobile) with just one SIM card. Our service not only connects you but also shields you from data collection by network operators, social media platforms, government agencies, and more.Use code ‘Battleground' to get your first month for $9 and save $10 a month every month after.Learn more at: 4FreedomMobile.comDot VoteWith a .VOTE website, you ensure your political campaign stands out among the competition while simplifying how you reach voters.Learn more at: dotvote.voteAbout our guest:Originally from Texas, Alex Swoyer left the Lone Star State to attend the Missouri School of Journalism where she graduated with a bachelor's degree in journalism with an emphasis in broadcast.She has experience covering stories in the mid-Missouri, Houston and southwest Florida areas where she worked at local affiliate TV stations and received a First Place Mark of Excellence Award from the Society of Professional Journalists.After graduating from law school in Florida, she decided to leave the courtroom and return to the newsroom as a legal affairs reporter for The Washington Times. Follow her on X @ASwoyer. -Memphis Barker is the Foreign editor at the Telegraph. Formerly in Pakistan. Follow him on X @memphisbarker.-Shay Khatiri is the VP of development and a senior fellow at Yorktown Institute. An immigrant from Iran, he is an alumnus of Arizona State University and the Strategic Studies Department at Johns Hopkins University, School of Advanced International Studies. He publishes the Substack newsletter, The Russia–Iran File. Follow him on X @ShayKhatiri. Get full access to Breaking Battlegrounds at breakingbattlegrounds.substack.com/subscribe
On this episode of the SeventySix Capital Sports Leadership Show, Wayne Kimmel interviewed the CEO & Co-Founder of ShotTracker, Davyeon Ross.Originally from Trinidad and Tobago, Ross came to the United States on a basketball scholarship to Benedictine College, where he was a four-year letterman and earned a Bachelor of Science in Computer Science with minors in business and mathematics. He later completed his MBA at MidAmerica Nazarene University.Ross is best known as the co-founder and President of DDSports, the company behind ShotTracker—a groundbreaking sensor-based analytics platform that delivers real-time basketball statistics. ShotTracker has been adopted by major universities and professional organizations, transforming how coaches, players, and fans engage with the game. Under his leadership, ShotTracker secured high-profile partnerships, including with the Big 12 Conference, ESPN, Verizon, and Evertz.Before ShotTracker, Ross founded AthletixNation, a multimedia sports content platform, and later Digital Sports Ventures, which was acquired by Digital Broadcasting Group. His entrepreneurial journey has been marked by successful exits and recognition, including being named to Ingram's Magazine's “20 in their Twenties” and “40 under 40” lists.Beyond his ventures, Ross is deeply committed to fostering innovation and equity. He leads the Coalition Venture Studio, an initiative featured by Forbes, aimed at closing the venture capital gap for Black entrepreneurs by building strategic partnerships with VCs, corporations, and brands. He also serves on the boards of several organizations, including the Keystone Innovation District, Benedictine College, and the Greater Kansas City Community Foundation, working to connect diverse communities and drive inclusive economic growth.Ross's career exemplifies a passion for technology, sports, and community impact, making him a prominent figure in both the Kansas City entrepreneurial landscape and the broader sports-tech industry.Davyeon Ross:LinkedIn: https://www.linkedin.com/in/davyeonross/X: https://x.com/davyeonrossInstagram: https://www.instagram.com/davyeonross/ShotTracker: https://shottracker.com/
Verizon and Mandiant call for layered defenses against evolving threats. Cisco Talos describes ToyMaker and Cactus threat actors. Researchers discover a major Linux security flaw which allows rootkits to bypass traditional detection methods. Ransomware groups are experimenting with new business models. Deputy Assistant Director Cynthia Kaiser from the FBI Cyber Division shares the latest on Salt Typhoon. Global censorship takes a coffee break. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest Dave sits down with Deputy Assistant Director Cynthia Kaiser from the FBI Cyber Division who shares a PSA on Salt Typhoon. Selected Reading 2025 Data Breach Investigations Report (Verizon) Mandiant M-Trends 2025 Report (Mandiant) Introducing ToyMaker, an initial access broker working in cahoots with double extortion gangs (Ciso Talos) Linux 'io_uring' security blindspot allows stealthy rootkit attacks (bleepingcomputer) Ransomware groups test new business models to hit more victims, increase profits (the record) Cloudflare: Government-backed internet shutdowns plummet to zero in first quarter (the record) Share your feedback. We want to ensure that you are getting the most out of the podcast. Please take a few minutes to share your thoughts with us by completing our brief listener survey as we continually work to improve the show. Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices
Picture this: You're a kid shivering in your home, which never goes above 68 degrees in the winter. And you decide right then– your future includes a thermostat set at 72. That desire sparked Shellye Archambeau's life's ambition. Shellye is our guest this week on Money Tales. Her experience spans from being the new kid at school in seven states to breaking barriers as a Black woman CEO in Silicon Valley. Shellye talks about the intentional financial decisions that shaped her path and the raw, courageous conversations with her then-future husband that helped her build the life she envisioned as a teenager. Shellye's story is a masterclass in ambition and authenticity. Fortune 500 board member, Former CEO of MetricStream, advisor and author Shellye Archambeau is an experienced CEO and Board Director with a track record of accomplishments building brands, high performance teams and organizations. Shellye currently serves on the boards of Verizon, Roper Technologies, Okta and Lineage. She is also a CEO mentor with the EXCO Group and serves on the board of two national nonprofits, Catalyst and Braven. Shellye has over 30 years of experience in technology. She is the former CEO of MetricStream, a Silicon Valley-based governance, risk and compliance software company. During her tenure, MetricStream grew from a fledgling startup into a global market leader. She is the author of Unapologetically Ambitious: Take Risks, Break Barriers and Create Success on Your Own Terms, a book that will inspire you and provide the tools to enable you to fight the battles, make the tradeoffs and create the life you want. She is also a Forbes contributor and the protagonist of the Harvard Business School Case Study: Becoming a CEO. Shellye is the founder of Ignite Ambition, a community focused on the professional development of people in the early to mid-stage of their career. Their mission is to provide professionals with the knowledge, inspiration, perspective and tools that they need to overcome their challenges, achieve their aspirations and excel in their professional careers. Shellye enjoys the performing arts, traveling, cooking and writing a blog, shellye.com, that provides career advice, insights and other musings.
AT&T (T) saw slight traction higher after posting its earnings beat. However, David Trainer believes most of the good news is already priced into the stock. He's more favorable on Verizon (VZ). However, Matt Maley points to AT&T's dividend as a strong defense play. He notes the company, alongside Verizon and T-Mobile (TMUS), are key stocks to watch amid tariff volatility.======== Schwab Network ========Empowering every investor and trader, every market day. Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/ About Schwab Network - https://schwabnetwork.com/about
Verizon lost nearly 300,000 monthly phone subscribers in the first quarter. The telecom giant put partial blame on ongoing government layoffs. Verizon will bounce back, analysts say, but its bad news may be followed by similar corporate disclosures reflecting DOGE-driven funding cuts and an atmosphere of paring back. Later in this episode, the U.S. lags China in nuclear power expansion, economic instability hinders AI data center investment and Catholic nuns struggle to find affordable care as they age.
Verizon lost nearly 300,000 monthly phone subscribers in the first quarter. The telecom giant put partial blame on ongoing government layoffs. Verizon will bounce back, analysts say, but its bad news may be followed by similar corporate disclosures reflecting DOGE-driven funding cuts and an atmosphere of paring back. Later in this episode, the U.S. lags China in nuclear power expansion, economic instability hinders AI data center investment and Catholic nuns struggle to find affordable care as they age.
Carl Quintanilla, Jim Cramer and David Faber explored stocks recouping most of their losses from Monday's sell-off, which put the Dow on track for its worst April since the Great Depression. Jim weighed in on President Trump's criticism of Fed Chair Powell and its impact on the markets. The anchors also discussed earnings from the likes of Verizon, GE Aerospace and 3M -- which saw its shares jump despite the addition of "tariff sensitivity" to its guidance. Also in focus: Warren Buffett's timely Apple stock sale, what Goldman Sachs CEO David Solomon told CNBC about tariffs, Boeing sells some of its digital aviation assets to Thoma Bravo for $10.55 billion, International Monetary Fund slashes its 2025 U.S. growth forecast. Squawk on the Street Disclaimer
Jeff Kagan says the earnings report from Verizon (VZ) was pretty typical for the leader in the telecom wireless space. He points to a weaker economy, weaker consumers weighing on the company's subscriber losses. He urges investors to have a longer-term perspective on the industry as it has evolved from 3G to the inevitable 6G wireless networking broadband. Jeff believes Verizon along with T-Mobile (TMUS) and AT&T (T) are giants in their space and "aren't going anywhere."======== Schwab Network ========Empowering every investor and trader, every market day.Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – / schwabnetwork Follow us on Facebook – / schwabnetwork Follow us on LinkedIn - / schwab-network About Schwab Network - https://schwabnetwork.com/about
Jenny Horne turns to the morning earnings starting with Verizon (VZ), which saw an increase in wireless revenue but reported higher postpaid phone subscriber losses. Verizon also voiced concerns on tariff uncertainty. In the defense space, Jenny points to a sell-off in Northrop Grumman (NOC) after its earnings and revenue miss. It's a stark comparison to Lockheed Martin's (LMT) post-earnings rally. ======== Schwab Network ========Empowering every investor and trader, every market day.Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about
As CEO of Verizon's consumer division, Sowmyanarayan Sampath oversees the biggest part of the company, which does business with roughly a third of the entire country. He's a longtime Verge reader, so we talked very directly about whether the huge 5G investment had actually paid off, and whether – whether the “race” we were supposedly in with China was actually worth it, and what kinds of new apps and services actually come to light. And while Verizon fought tooth and nail against regulations like net neutrality, the current Trump administration isn't nearly as hands-off when it comes to things like holding up deals because of DEI policies — something that's happening to Verizon right now. So I had to ask Sampath if he was going to push back on that kind of government overreach as hard as Verizon has in the past. Links: The US government makes a $42 million bet on OpenRAN | The Verge FCC scrutinizes Verizon's $9.6 billion Frontier deal over DEI | USA Today Verizon offers a three-year price lock — but there's a catch | The Verge T-Mobile updates its DEI policy to get Lumos deal approved | Fierce Network We don't need net neutrality; we need competition (2014) | Ars Technica Wireless and cable industries sue to kill net neutrality (2015) | The Verge Everything Verizon says in this terrible video against net neutrality (2017) | The Verge Report: Most Americans have no real choice in internet providers | ILSR T-Mobile's merger promises couldn't make a carrier out of Dish | The Verge Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Our producers are Kate Cox and Nick Statt. Our editor is Ursa Wright. The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices
A new top-tier plan from Verizon, Beats launches its own charging cables, and what we know about the iPhone 17. How to Contact us: How to Listen:
As the property management industry continues to evolve, it's important to stay up to date on the latest innovations in technology. In this episode of the #DoorGrowShow, property management growth expert Jason Hull sits down with David Normand from Vendoroo to talk about AI's role in the future of property management. You'll Learn [01:29] The AI Revolution [08:47] The Importance of Empathy and Human Touch [22:21] Decreasing the Cost of Maintenance Coordination [32:29] New Features Coming to Vendoroo Quotables “As any property manager believes, we know how to do it the best.” “If you're not reading articles and studying up on this, I think that's going to catch you by surprise pretty quickly.” “Empathy is the magic lubrication that makes everything better.” “Empathetic reflection and empathy is a magical ingredient.” Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript [00:00:00] David: If you're not building AI tools from working with your partners, from being on the ground floor with them and using the data and building tools based upon the data and their pain points and their failures, buyer beware. If somebody's coming to you and saying, Hey, we figured this all out in the lab. [00:00:14] David: Come use it. Yeah. Right. Buyer beware. [00:00:18] Jason: All right. Welcome property management entrepreneurs to the DoorGrow Show or the Property Management Growth podcast. I'm Jason Hull, the founder and CEO of DoorGrow, the world's leading and most comprehensive group coaching mastermind for residential property management entrepreneurs. We've been doing this for over a decade and a half. [00:00:39] Jason: I've brought innovative strategies and optimizations to the property management industry. I have spoken to thousands of property management companies. I've coached over 600 businesses. I've rebranded over 300 companies like Bar Rescue for property managers, cleaning up their businesses, and we would love to help coach you and support you and your growth. [00:01:01] Jason: We have innovative strategies for building out growth engines, for building out your operational challenges, for helping you figure out how to get to the next level in your business and one of the cool tools that I'm excited to showcase today with my guest here, David Norman, is Vendoroo. We've had you on the show before. [00:01:19] Jason: Welcome back David. [00:01:20] David: Yeah. Thank you for having me. It felt like years ago, it was only about, I think eight months ago since we did this, so much has changed over the time, so it's great to be back. Yeah, it's great to be back. [00:01:29] Jason: Good to have you. I know you're in the middle of this AI revolution, which AI is just innovating and changing so rapidly. It probably does feel like years ago, so, yeah. Yeah. Yeah. It's been crazy. You guys have made a lot of changes too, so, you even changed your brand name from the last time we had you on the show. Yeah. Which was I think Tulu. Yeah. Right. And so, yeah. So why don't you get us caught up on what's going on 'cause, you know, there's been a lot. [00:01:55] David: Yeah. Yeah. Thank you first of all for having me here today, Jason, and from the entire Vendoroo group of us, which, you know, the team has grown 10 x over the past eight months, which has been awesome. And I just also wanted to start in thanking everybody from what we call our client partners who have jumped in into this great unknown that is AI and is going to be like, how is this going to work in our industry? And so that's really what we've been focusing on the past eight months. You know, it's been a unbelievable journey of both failures, successes learnings and insights. And ultimately we're getting excited here at the NARPM broker owner which is in Denver to unveil Vendoroo. Like this is the coming out party. And so we're super excited if you're going to be there. We have a massive booth that we have set up that we have the ai alliance with other people that are working in the AI space, and I really hope that you guys come over and check it out. I promise this. [00:02:53] David: You'll never see a booth or a display like we have set up. At the NARPM broker owner. So. [00:02:58] Jason: Now I want to go attend it. Yeah. Just so I can see your booth. [00:03:01] David: So, let me put it this way. You may see the robot from the Jetsons walking around the booth walking around the NARPM broker owner, so, okay. [00:03:07] David: Yeah. Rosie? Yeah. You may see something like that. So she'll be vacuuming with her apron? Yeah. She'll be doing a little social engagement. It'll be cool. So, okay. Okay. [00:03:17] Jason: Yeah. Very cool. Yeah, so catch us up on what, like, let's get into the kind of the background and the overview for people that have never heard about Vendoroo and what you guys do and how you got into this. [00:03:29] Jason: Yeah. Give people kind of the backstory. Yeah. [00:03:31] David: Yeah. Thank you for that. So really the backstory is that, you know, we know of this AI economy that's coming, right? And there was a few of us, you know, I've been in this industry for 18 years. You know, I've managed you know, portfolios of 40,000 doors. [00:03:47] David: I've managed them for governments. You know, I started off with our own property management. Much like you guys. We started off with 80 doors. We grew to 550 doors in four years. So it was exciting to know that technology that was coming that promised duplication because, you know, as any property manager believes, we know how to do it the best, right. [00:04:05] David: And so what we decided to do is to come together and say, Hey, if AI's coming, there's two things that we need to figure out. Number one is how is this going to help us show value in this new industry to this new generation of property owners that is here, that is coming, that has been raised in the technology world too, right? [00:04:25] David: And two, can it actually duplicate our efforts? Can it actually be an employee for us? Right? And I don't care what people are promising about ai, you don't know until you get into what we call like, you know, get into the weeds, you got to get into the trenches. And so that's what we did, right? We went out and we were the guys that grabbed the torch and we said, we are going to take all the risk. [00:04:46] David: We are going to jump into the mix. We're going to ask people to jump onto the bandwagon with us and we're going to figure this out. And oh my gosh, what an unbelievable eight months it has been in learning and insights. And I can't wait to get into all the things that we've learned about the property management industry. [00:05:01] David: But that's really what we've been focusing on here the past eight months, right? So we started off with well hey, can the AI assist the va? Can it turn them into a super va? Is that what it's going to be? And, you know, some people were like, yay. And some people were like nay, you know? And so, and you know, because that human failure still was there, right? [00:05:21] David: And you know, what happens if they left? There was that inconsistency. And then it was like, all right, well what can the AI own? Right? What can it do? What can it perfect? And you know, can AI actually be the last employee that I ever hire? Right. That's really, that's a really cool thing to do. [00:05:39] David: But the property managing community had some really specific demands that they said that if this is going to be the last employee that I've had, it has to do this. And that's what I'm excited about our new technology 'cause it's doing those things. You know? [00:05:52] Jason: Yeah. And now you guys have made some big moves. I know, like I've, I have clients that we've sent over to you and they've shared some incredible stories. Like one client, I think he had 154 units or something like under management, and he said in the first day you're of turning on Vendoroo, like it closed out like 80 something work orders. [00:06:12] Jason: Yeah, like, it was crazy. Another client, they had a little more doors. They said it was like 50 something work orders were closed out in the first day of turning it on. And so, I mean, you're creating some dramatic stuff. Like this is a very different thing than what people are used to in maintenance. [00:06:27] David: Yeah. Yeah. And really what the exciting part about this, Jason, is that maintenance is actually really easy. And I know people laugh when I say that it's managing communications that is extremely difficult. Okay. Okay. Right, because you have, you know what AI told us about our industry over the last eight months is when we dove in with it and it took a step back and it said, whoa, you guys don't have a data problem here. [00:06:51] David: You guys have a emotion problem here. There's very specific categories of emotion that are in this space, right? Like, how do you build a technology that senses something? And I know this relates with property managers, 'cause I know this for myself. A property manager can walk into their office, sit down at their desk, and their spidey senses go off and they know something's wrong. [00:07:15] David: There's no screen that's telling them anything. There's no spreadsheet. They know something's off. Right. And so the AI is like, well, the statuses really don't matter that much to me based upon the feedback that I'm seeing from the property managers. Because the status and the communication all seem to be in order, but there's a disruption somewhere. [00:07:35] David: So I need to know about people's emotions. I need to understand about is the resident happy? Does the owner feel supported? Is the vendor being directed? And does the property manager believe that I can own the outcome for this? And it was really cool to start seeing its learning and understanding and picking up on these cues where, you know, people say that this is a data-driven industry. [00:07:55] David: It's really in an emotion driven industry. [00:07:57] Jason: Oh yeah. It's a relationship and emotion industry for sure. Yeah. Yeah, big time. [00:08:01] David: And it's really cool to see, and it's really started happening over this past last 60 days, the amount of residents, I was actually just looking at one before I jumped on here, that are like thanking the system, right? [00:08:15] David: Imagine that, like think of all of us that actually worked with the chat bot at like Verizon. I've never thanked that chatbot at Verizon for being their customer service. Right. [00:08:25] Jason: And how do I get a representative? Representative. Representative! [00:08:28] David: Yeah. Yeah, for sure. Versus you seeing people, you know, seeing individuals saying to the, you know, saying to the Vendoroo maintenance coordinator, Hey, I really appreciate feeling supported and how fast you acted because you know, there's empathy that's inside of its law and learning. So I don't want to get too much into the details on there. But yeah, these are some of the exciting things that we're working on. [00:08:47] Jason: I mean, empathy is the magic lubrication that makes everything better. [00:08:52] David: Yeah, [00:08:52] Jason: I mean they, they've done studies. Teams, even in working in warehouses, are more productive if the team has a higher level of empathy. Yeah. And doctors perform better. Yeah. If there's a higher level of empathy, there's less malpractice suits, like empathetic reflection and empathy is a magical ingredient. [00:09:10] Jason: I coach clients to add that in during sales. Yeah. 'cause their close rate goes up dramatically. Yeah. Right. So yeah. So leveraging and like getting the AI to actually be empathetic in its communication. Yeah. When that's probably not a natural skill for a lot of maintenance coordinators to be empathetic. [00:09:26] David: It's not, it's not a natural skill for a lot of people in the maintenance industry. Right? Yes. Especially when you talk about burnout. People begin developing views of the rental community, right? Like, oh my gosh, they're calling again, and that empathy meter goes lower and lower and lower. [00:09:41] David: Yeah. As people have been in the industry longer. But isn't it great that you have an employee now that knows that, yeah, it's my duty, rain or shine, 24 hours a day, seven days a week, 365 a year to always operate at the highest level of empathy? I never have a bad day. I never take a day off. [00:09:57] David: I'm never upset. I'm never short with somebody on the phone, never tired, never like, oh my gosh, Susan is calling me again. I'm going to let the phone just ring because I'm annoyed of talking to her. And it just is constantly hitting that same level of standard. And this is what's exciting to me, is that there are people that that have played around with this and have been a part of what I call the pain phase, right? [00:10:20] David: The pain phase is that understanding the way that agentic AI works, right? It's input in output. Input, output, right? The more that you're putting into it, the better the results are that you're going to get out of it, okay? Right. It's just like training an employee. So over the last eight months, what we've seen is that the community has trained this to be the level of a person that has now been working in the industry for five years. [00:10:46] David: In eight months. It's got five years of learning in eight months. Okay. Wow. In the next six to 12 months, we're probably looking at somebody that has 10 to 15 years understanding in the next six to 12 months and understand the level of type of tasks that it can do, especially getting into estimates and getting some other work. [00:11:04] David: And again, just you know, having empathy in my own life towards the people that jumped in that are like, what is this all about? Like, how does AI fail? Like, you know, there's still people that are involved and it was like this big like momentous train of like, you know, all these people were jumping on and giving ideas and people are in the loop and now it's weeding everything out and the AI stepping in and saying. [00:11:27] David: Hey, I appreciate all the input that you've given me. Thank you for all your effort. I'm now ready to step up to the plate and to own the outcome. Right. And that's what we're seeing at the NARPM show that's coming out. There's five AI tools. There's a master agent, five AI tools. And you know, I'll give you a couple of pieces here that, you know, we had feedback from our property managers like number one across the board. [00:11:50] David: A property manager said, if I'm hiring AI as my last employee, that has to work in my system. Yeah. Okay. Right. Like I don't want another, I don't want another technology. Yeah. [00:11:59] Jason: I don't want a new system I got to get every vendor to use or a new system I got to get my team to use or figure out. We don't need another tool to make our lives more difficult. [00:12:08] Jason: No. They've got to use our stuff. [00:12:09] David: They got to use, we have our existing stack. Yeah. So now the AI is fully integrated into all the most common PMS systems. You know, you have a cool chrome extension that you can download and there's a little yellow kangaroo right right there. And it's actually reading the work order that you're working on, and you can literally just ask it a question now and just being like, Hey, did anybody express frustration or concern on this work order? [00:12:32] David: Right? Because that's the emotion behind the status that you need to know. And it's like, yeah, two days ago Sally said that, you know, she was actually really frustrated about the multiple reschedules by this vendor. And it's like, great, that's a person I should be reaching out to and that's what I should be knowing that a status is never going to tell you. [00:12:47] David: Right? Yeah. It's in your slack, right? So if I have, if I'm on my phone, I'm talking to my employee and I'm laying in bed and I have a panic attack as a property manager, and I'm like, oh my gosh, did we take care of John's refrigerator and the office is closed? I can't get ahold of my employee. Yeah, you can. [00:13:03] David: Your employee works 24 7 now. Hey, can you give me an update on the refrigerator replacement at John's place? Yeah, it was scheduled this day. I contacted John. Everything's good to go. You know, go to sleep. You know, like, like that's the power. Full audit. Full syncing. So it's in your platform. That's really cool. [00:13:21] David: The other thing, it's got to be branded, right? This is a thing that we really learned about, like how important branding is to the community of property managers, right? Yeah. So the communications that go out have to be from your area code that's done. The emails that go out have to have like, you know, your company name and your logo on it. [00:13:39] David: The AI is doing that as well too. So that's being sent out, which is really cool. So people are feeling like, you know, that loyalty to brand is super important. And also do you know now that the AI can ask the residents to give a Google Review and we can link to the Google reviews and give you instant Google reviews to your page through the ai, which is cool, like how it's, it will know that if the success of a Google review is high on the way that the work order was done, that it's probably best to ask this person and it will send them a little thing. [00:14:11] David: Hey, can we get a feedback from you? And we link up to your Google review. And it posts that Google review to generate those 'cause we know those are super, super valuable to property managers. So that's actually going out today. That's kind of a little teaser there. That's the emails out now. [00:14:23] Jason: Nice. We'll have to get you to also connect it to our gather kudos links for clients 'cause then people can pick which review sites. So it diversifies the review profile. [00:14:32] David: Love it. Love that. I'm going to hook you up with our guy Dotan. He's running that. He's one of our head of product. He's, actually out of Israel. [00:14:39] David: He's a amazing guy. I'd love to get you connected with him. Yeah. Cool. Let's do it. Cool. And then the biggest one too is like, I need a single point of contact. Right. And we knew that before there was a lot of people were still involved. There was a lot of oversight that was going on there, having that confusion and single point of contact. [00:14:56] David: Now it's in your phone, it's in your Slack, it's in your phone extension. It doesn't matter what's going on. You have one point of contact. It's your employee. You ask the question, get the answer, Jason, you can even ask for a change. You can even say, Hey, I want to change a vendor on a job and you'll see that the vendor gets changed for you in the system. [00:15:17] David: You can even say to your ai, and this is the big one: hey how do you triage this work order? And I want you to do this, or I want you to do that. And you just do it right through Slack or right through your PM chat and it makes the change for you. And now you have custom triage and all property managers have the ability to train their own AI for their company. [00:15:36] David: Think how cool that is. A person with 75 doors now, and the product that's being released has their own AI agent customized for their company, right? Yeah. Like, that's what happened over the last eight months, so you can see my excitement. There's been a lot of hard work in this. [00:15:54] David: Yeah, that's amazing. But this has been all the effort and a huge thank you out to everybody who's tried us, you know, even said that this wasn't for them at that point in time because those learnings went into what's going to make this product the best product in the property management space and is going to help people leverage sales and leverage efficiencies and blow their owners' minds away in ways that, that we have never thought about. [00:16:15] David: Oh yeah. [00:16:16] Jason: Yeah. So I know like initially when you rolled this out, a lot of people were nervous about AI and you guys had kind of a human layer in between the AI and any communication Yeah, initially. Yeah. And so there was like, they had like a reps and a lot of people associated, oh, I've got this rep. [00:16:33] Jason: Yeah. You know, Steven or whatever is my rep or Pedro and I've got Pedro and like, oh no, what if Pedro leaves? And they were associating with that while the AI is really doing the crux of the work. Right. And so you guys have shifted away from even that now the AI is directly communicating with people. [00:16:52] Jason: Correct? Yeah. [00:16:53] David: Yeah. So let's talk about that. So, definitely, so in the beginning there was like, we all had like lack of trust. We believed what it was going to do, but it was like we had a ton of people still trying, like, you know, using qualified VAs, training them. Like, you know, like, you know, if it fails, like, you know, you have to have a person stepped in and so let's talk about that. [00:17:12] David: So, you know, it was definitely that human layer. And let's talk about where we're at today. It is very clear to us, and the one thing that separates us from everybody is we still believe that humans are super important in this process. Okay? Yeah. And where humans are very important in this process are going to be when the AI says, Hey, I need you to make a phone call to this person for me, right? [00:17:35] David: Hey, I've reached out to this vendor three times and they haven't responded yet. I need you to give a phone call to see what's going on. Right? Hey, I need you to recruit a vendor for me. I need you to reach out and do a recruitment for the vendor. For me. Hey, this owner is asking questions about this estimate. [00:17:51] David: I need you to give a call for me. So the AI is basically able, on a standard work order, the AI can handle 95% of the workflow, no problem. Work order comes in, gets assigned to the resident. It gets out to the vendor. It's under the NTE not to exceed. It's great. The work gets done, the resident uploads its photos, the AI says to the resident, are you happy? [00:18:14] David: Everyone's good. It closes the work order out. Cool. Right. And then if a human... [00:18:19] Jason: and how is it communicating with the tenant and with the vendor typically? [00:18:24] David: Yep. So, it's very clear that and this isn't a surprise to anybody. Everybody loves text messages, right? Yeah. I mean, that's just, it's just what it is. [00:18:32] David: You literally, like, people will get a phone call and they won't pick up and the text will come back and like text back. Yeah, text me. What do you need? Yeah. Text me here. But, so here's the things that people don't see behind the scenes that we'll talk about. So the complexity that went into. [00:18:51] David: Mapping out how to allow vendors... so a vendor could have like 20 jobs, right? And we don't want to send him like a code that he has to text for every work order so that it links to the right work order. Like what guy wants to do that? Okay. Like that's not how he works. So we figured out how to allow a vendor through AI just to use his regular phone and text anything about this thing. And it's understanding it and it's mapping it, it's routing it to all those work orders because we knew that in order for this to be the last employee somebody would have to handle, it also means that the vendor has to be happy and the same for the resident. [00:19:30] David: They can just text that they have multiple work orders. It understands what work order it's going to. If it's not quite sure, I would ask them, Hey, is this question about this work order? And they say, yeah. And so there's not like, again, codes and links and things that they have to do. It has to be seamless if they're working with a person. [00:19:46] David: So yeah, text message is massive. Email is second, and then phone is third for sure. [00:19:51] Jason: Got it. So is your AI system calling people yet or you or telling the property manager to make the phone call? [00:19:58] David: Yeah. People are okay with. If they're calling in like our new front desk agent, which if a person calls in and they want to get information about a listing or if they want to get information about a work order or something like that, or, you know, they're okay with getting that type of information. [00:20:13] David: Yeah. But they are, it is very clear that they are not okay with AI calling them when they're asking for an update on a work order like that. Like that line in the sand very clear. Yeah. And so we have people on on the team. That are constantly monitoring into ai, giving feedback, hitting improvement. [00:20:31] David: I want everybody to know there is not a work order that is taking place that is not touched by a human at least twice. [00:20:38] Jason: Okay. [00:20:39] David: Okay. Right. [00:20:40] Jason: So there's a little, there's some oversight there. There there's, you're watching this, there are humans involved [00:20:45] David: And then the ai will when it hits certain fail points, right? [00:20:51] David: It then escalates those things up to what we call the human in the loop, right? So there's an AI assistant, we there's people now that we're training a whole new generation of people that are no longer going to be maintenance coordinators. They're AI assistants now, right? And so when the AI says, Hey, this work order is not going down the path that I think it should go to be successful. [00:21:12] David: I'm escalating this up to a human, and so now as a property manager, not only am I getting this AI agent workflow that's standardizing the empathy and the workflows and all the stuff that we talked about in the communications, I also now get a fractional employee that when the AI says, Hey, I need help, I already have an employee that it can reach out to that can make that phone call or call the vendor. [00:21:36] David: But it's also monitoring the AI for me on top of it. So yes, there is, and that's one of the big thing that separates us apart is that the platform comes with what we call a human in the loop, an expert in the loop and so we're training the first generation of AI assistants in the property management industry. [00:21:55] David: Yep. [00:21:56] Jason: Got it. So the AI maintenance coordinator. Has human assistance. Yep. Underneath it. [00:22:02] David: And before it was the other way around where Yeah. The AI was assisting the human right. And now the humans are assisting the ai. That's what's happened in the last... [00:22:11] Jason: that may be the future of all of our roles. [00:22:12] Jason: So, [00:22:13] David: If you're not reading articles and studying up on this I think that's going to catch you by surprise pretty quickly. Yeah. Learn how to write prompts. I'll tell everybody right now. Yes. [00:22:21] Jason: Yeah. Interesting. So, now what about this, you know, there's the uncanny, you know, sort of stage where people get a little bit nervous about AI and what do they call it? The uncanny valley or something like this, or right where it gets, it's so close to human that it becomes creepy. And there's some people that have fear about this, that are concerned. You're going to have a lot of late, you know, adopters that are like resistant. "I'll never do ai." [00:22:49] Jason: What would you say to somebody when you get on a sales call and they're like, well, I'm really nervous about this AI stuff, you know, and they just, they don't get it. [00:22:57] David: Yeah. [00:22:58] Jason: I'm sure there's people listening right now. They're like, oh man, AI is going to kill us all and it's going to take over the world and it's going to take our jobs. [00:23:05] Jason: And they think it's evil. [00:23:06] David: Yeah. Yeah. I, and you know, I really want to hear that fear and I want to like, again, have empathy towards that. 'cause I do understand that fear of change causes people to get... Change in general. Yes. Right. It's like, whoa, I like everything the way it's going to be. Right. And we are historically in one of those phases of like, you know, the industrial revolution, the renaissance, like the automobile from horse. [00:23:34] David: Like, this is what is taking place. This is, this will be written down in history. It's massive change. It's a massive change. Massive. So what I would say to them, and not to, not from a way of fear. But to inspire them is there are a lot of hungry entrepreneurs out there that are embracing this head on. [00:23:57] David: Yeah. That are pushing the boundaries and the limits to be able to bring insights and customer service to their clients at a much higher level. And if you want to compete in this new AI economy. I would definitely encourage you to understand and get in and start investing in yourself now. But understand that investing in AI means having some pain threshold. [00:24:21] David: Like you got to get in, like you, you need to be able to give the feedback. You need to understand that if it falls short, do you have to be able to give it the time and the energy and the reward and the payoff of what I'm seeing for property managers who've embraced that when they're sitting there and they're going, I don't touch maintenance at all anymore. Yeah, it's wild. Right? And those are the people that in the beginning of this relationship, and there's a few that come to my head, are the ones that were sending me emails constantly saying, David, this is failing me. I believe in this, but this is failing me. And as my technology partner, I know that you're going to help us get this better. [00:24:58] David: And there is, you know, I have this word down that struggle equals great con conversation, right? Like, and so they had a struggle and that opened up a great conversation and because of that, their technology and the technology is getting better. So yeah, I think that from a personal point of view in this industry, one thing that I want to solve with AI is I think that we can all say that over the past 15 years, we've probably yelled at a lot of vendors or yelled at a lot of VAs or yelled at a lot of people. Let's start yelling at the ai. And then hopefully that the AI will actually eliminate the need for us to ever have to yell at anybody again because it knows us. [00:25:36] David: Yeah. It never fails us. [00:25:38] Jason: You know? It really is amazing. I mean, your company is creating freedom for the business owner from being involved in maintenance. Yeah. Really? [00:25:46] David: Yeah. [00:25:47] Jason: And it just, and they get used to that pretty quickly. Like maintenance is just running and they're like, yeah. It frees up so much head space for them to focus on growth. [00:25:56] Jason: It gives them a whole bunch of like just greater capacity. Yeah. So they feel like, yeah, we could handle adding any number of doors now and we know we can still fulfill and do a good job. [00:26:07] David: Yeah. Fixed cost scaling. Right? That's a term that we came up with is now that you know that I have a price per door that will cover all my maintenance. So if I went in and brought on 75 doors, I know that I don't have to go out and hire another employee. The system just grows with it and I know exactly what my margin is for all those doors. Right. And as we know previous, before fixed cost scaling a property managers is like, I have enough people. [00:26:32] David: I don't have enough people. Someone quit, someone didn't quit. My profit margins are good. My profit margins are bad. Yeah. And now with these AI tools. You know, you have your front desk employee, you have your maintenance coordinator, you have these fixed cost scales, and now somebody calls you up and says, Hey, I want you to take on 25 doors, and you're like, I have the resource resources for maintenance, which is, we know is 80% of the workload already. I don't have to go out and hire another maintenance coordinator 'cause the system just grows with me, which is cool. [00:27:00] Jason: So one of the things you shared at DoorGrow Live and you're our top sponsor for the upcoming... Can't wait for DoorGrow Live, can't wait to, so we're really excited to have you back so. [00:27:10] Jason: Everybody make sure you're at DoorGrow Live if you want. Our theme this year is innovating the future of property management. And we're bringing, we're going to be showcasing, innovating pricing structures that are different than how property managers have typically historically priced, that allow you to lower your operational costs and close more deals more easily at a higher price point. [00:27:30] Jason: We're, we'll be showcasing a three tier hybrid pricing model that we've innovated here at DoorGrow, and we've got clients using it. It's been a game changer. We're going to be sharing other cool things about the future hiring systems, et cetera. Right. So you guys will also be there showcasing the future. [00:27:46] Jason: One of the things you shared previously that really kind of struck me as you showed, you did some research and you showed the typical cost. Per unit that most companies had just to cover and deal with maintenance. Yeah. And and then what you were able to get it down to. [00:28:03] David: Yeah. [00:28:04] Jason: And that alone was just like a bit of a mind blowing. [00:28:07] Jason: Could you just share a little bit of numbers here? [00:28:09] David: Yeah. So one of the first things that we had to do when we started way back in the day is figure out well. Like, like what's the impact of AI going to be us from like a cost perspective, right? Is it a huge change? And so we went out on a big survey mission and we were surveying property managers and asking them, what's your cost per door for managing maintenance? [00:28:30] David: How much do you spend every door to manage maintenance? Now the first thing is less than 1% of property managers knew what that cost was. Sure. [00:28:37] Jason: Oh, sure. Right. Because, but then they got to figure out, oh, we got a maintenance coordinator and we've got these people doing phone calls and they cost this, and yeah, it's complicated. [00:28:45] David: It's complicated. So we built a calculator. Okay. And then people could start adding in that information out into the calculator, and the average person was around $13 and 50 cents a door. [00:28:56] Jason: Okay. Okay. [00:28:57] David: Wow. Right, right. So that was where the average person was, somewhere in the low twenties. Yeah. [00:29:01] David: And others were actually pretty good. Like, I'd say like, you know, some of the good ones that we saw were maybe around like, you know, 10, $11 a door or something along that line. [00:29:09] Jason: They probably had a large portfolio would be my guess. [00:29:12] David: Yeah. And also I think a lot of it's just like, you know, I don't know if they were still accounting for all their software and everything that they had. [00:29:19] David: Maybe they're not factoring everything. Yeah. No, I think if we really dug in, it'd be different. So now we know that, you know, the base package of what people are getting in. The average cost of what people are paying for 24 7 services that's emergencies around the clock is about $7 and 50 cents a door, right? [00:29:37] David: So right off the bat in AI's first swing, it said we cut the cost in half. Yeah. Okay. Right. So 50% reduction. I mean, to me as an owner, a 50% reduction in cost. That's like. You know, alarms and celebration going off, you know? For sure. And then, yeah. [00:29:55] Jason: And that's, if everything just stayed the same, like it was still the same level of quality, cutting in half would be a solid win right there. [00:30:03] Jason: Yeah. [00:30:03] David: Yeah. That's just like status quo stuff. And now what, with the release of the new Vendoroo product that, that's actually being announced here today. The email's going out to all of our existing clients of all the new features that are coming out now, we're starting to see that. You know that quality is now increasing to where if you were to go out and hire that person, you may have to be spending, you know, 55,000 or $65,000 a year. [00:30:29] David: Right? So now it's like saying, okay, if we can get as good as what these people are using for their VAs right, and we know what that cost is, and they're saying that's, you know, that's what their factors is. Well, what happens in the next six to 12 months when this is a seasoned person that you would've to pay $85,000 a year to? [00:30:45] David: Right. Yeah. And right, because they have knowledge of. Estimates and knowledge of vendor routing and knowledge of, you know, it can handle... [00:30:53] Jason: you've invested so much time into them, so much attention. They know your properties and know your portfolio. They know the vendors. Like you've invested so much into this person that now they sort of have you by the balls so that they're like, Hey, I want 80 k or I walk. [00:31:06] David: Yeah. [00:31:06] Jason: You're like, you've got to come up with it. [00:31:08] David: Yeah. [00:31:09] Jason: Right. You've got to do it. [00:31:10] David: Yeah. [00:31:10] Jason: And you know, because that's not easy to create. And a lot of people, in order to have a good maintenance coordinator, they need a veteran of the industry. Veteran of industry. [00:31:19] Jason: They need somebody that's been doing this a long time. [00:31:21] David: Yeah. [00:31:22] Jason: And that's really hard to find. [00:31:24] David: Yes. It's extremely hard to find as we know. One of the things that I think that we're doing for this industry is we're actually preserving knowledge that I don't think is necessary getting passed down. [00:31:33] David: Yeah. You know, there's a lot less people that I think are as handy as they once were in the Americas and so we have a lot of that knowledge. Like, you know, we know that the average age of an electrician is in the sixties, the average age of a plumber's in the sixties. And these guys, you know, they have wealth of knowledge that it can troubleshoot anything that's going on in a house. [00:31:54] David: And so to be able to try to preserve some of that, so maybe if a person does come in, you know, maybe there's some knowledge sharing along the lines. But let's take it even in another step forward Jason that in the future, you know, the AI is going to know the location of the hot water tank in that house. [00:32:10] David: It's going to then add it automatically to the system, like. It's going to know more knowledge than they will because it's going to have maps of every single property that's all currently sitting inside of, you know, that maintenance coordinator's head, right? And so it's going to, it's going to actually know more than them, you know. [00:32:26] Jason: Yeah. That's wild. Yeah, it is. Absolutely. It's the future. Cool. Well, you're rolling out a bunch of new features. You're announcing these today. You've told me a little bit, but why don't you tell the listeners what's changing, what's new, what innovations have come out? What are you guys launching? [00:32:41] David: Yeah. Exciting. Yeah. So, the biggest one I think is, which is the most exciting is, is Resiroo, which is the first one that actually handles all the communications with the resident and does the triage and troubleshooting. First one of what are you talking about? So we have our products. [00:32:57] David: So you have these AI tools, right? These agents. Right. [00:33:00] Jason: And so, you know, every, so think of them like different sort of people? [00:33:04] David: Skill sets. Yeah. Different person. Okay. Exactly. And so that's when you come and see our display at the NARPM conference, you'll actually will see these five agents kind of in their work desk and in their environments, kind of cool. [00:33:15] David: Okay. Able to see them right. So the coolest part about that one is we're doing a major product you know, update on that for not only the knowledge base, but we're actually turning that over to the company. We were talking about this a little bit before, and now they own their own AI agent and they can customize it into how they want it to ask questions or the type of questions and the mindsets when it's triaging stuff. [00:33:41] David: Triaging work orders for their portfolio. Like super cool. So fully customizable to your company, right? [00:33:49] Jason: So now sometimes the more humans get involved, the more they mess stuff up. [00:33:54] David: Yes. We make sure they don't mess it up. So everyone's going to learn how to write prompts and they'll submit it into us. [00:33:59] David: And we have a great team of AI engineers that when that knowledge base is written or what they're doing. We will ensure that it is put in so that it actually produces the desire outcome, right? Yeah. Yeah. So that's a very exciting one. The second one that I'm that I think is so cool, do you know that only 10% of all estimates get approved by the owner without one or multiple questions? [00:34:23] David: Because owners really struggle with trust when it comes to estimates. Like 10%. Like, that's a really bad number, I felt as the industry that owners only believe us one out of 10 times. Like that's the way I took that. Yeah. Right. And so, Owneroo is what I coined inside, is the estimate of the future. [00:34:41] David: That really was looking in understanding like what was, what questions was the owner asking when they were rejecting a bid that that we could proactively ask the answer for them to help guide them to understanding the value in this estimate that they're looking at in historical context of the property. [00:35:00] David: How many other people have experienced this issue? Like, like there's a whole bunch of factors that should go into an estimate and an estimate should no longer be like, here's a cost from Frank. Right? Like, like that was like, like that was... [00:35:14] Jason: here's what Frank said it is. Yeah. Like that was like from the 1940s. [00:35:17] Jason: That's good. How do I trust that? [00:35:18] David: How do I trust that? That was from the forties and we're still... [00:35:21] Jason: how much went into this decision? Was this just out of the blue, like pulled out of your ass or is this like legit? [00:35:27] David: Yeah. Yeah. What's the, you know, we live in a data-driven world, so what's the intellect behind this estimate? [00:35:33] David: And so I'm really excited about Owneroo, which is going to be the new standard for the way the estimates are created. We have the front desk agent which is coming out. So, that one is going to handle phone calls that are coming in, be able to talk about available listings, actual general questions about leases route phone calls over to property managers for you. [00:35:54] David: So again. Very human-like interaction, great AI voice. Actually. We feel it's going to be the best in the industry. So a person's calling in, just like they're calling your office able to handle all those front desk things. We, we have the PM chat, which is now the employee which is fully integrated into all of your systems. [00:36:14] David: It's in Slack. That's your employee that you get to talk to. We believe that if you're going to hire somebody, they should be inside of your communication channels. You have the Google Chrome extension that it's on right inside your AppFolio or your buildium or your Rentvine software that you can ask and talk to it. [00:36:31] David: So, yeah, so we have a lot of exciting products that have come out. And then of course the backbone of all of them in the middle is Vendoroo, which handles all the scheduling, all the communications. You know, a resident asks for an update, responds to them, an owner asks for an update, it responds to them. [00:36:48] David: And you know, it handles actually the body of the work order. So you have those five tools, we believe are what the property management industry said. If you are going to give me an employee, this is what the employee has to be. This is what makes up that employee. So we say that these tools, these agents were actually built by the property management industry. [00:37:08] David: And that excites me because if you're not building AI tools from working with your partners, from being on the ground floor with them and using the data and building tools based upon the data and their pain points and their failures, buyer beware. If somebody's coming to you and saying, Hey, we figured this all out in the lab. [00:37:25] David: Come use it. Yeah. Right. Buyer beware. [00:37:29] Jason: Yeah. So you guys connect with Slack. They can communicate through Slack, but it slack's a paid tool. Have you guys considered Telegram? I love Telegram Messenger. [00:37:37] Jason: Alright. Could you do that? Write it down. Telegram Messenger is like the iMessage tool that works on every device. [00:37:44] Jason: It's free. It's one of the most secure, it's not owned or controlled by Facebook. Like, WhatsApp, like, yeah. But WhatsApp might be a close second, but we use Telegram internally, so I love Telegram. [00:37:58] David: We'll definitely take that into, into consideration for sure. Yeah, check it [00:38:02] Jason: out. Because I, what I love is the voice message feature and I can just listen to my team and others at like high speed, but internal communications and it's free for everybody, which is great. [00:38:12] Jason: So, yeah. [00:38:13] David: Yeah. I think a lot, for a lot of people it was like you know, who was Vendoroo in the beginning and Vendoroo was like the team of like people that were trying to figure out like how is AI going to work in this industry? [00:38:26] David: How is it going to solve the needs of our property management partners? And this is why I say to everybody, if you thought about Vendoroo, if you came in and the experience wasn't great with Vendoroo, if you're one of our existing clients that has been with us and you're and you're still moving forward, and we thank you so much for your dedication to this, the Vendoroo product, everything that we've done, everything that we worked at is being showcased at the NARPM broker owner. The email's going out today. This is who Vendoroo is. We are a team that is a technology partner for the property management industry that is helping building meaningful AI tools, specifically by demand, by our industry to help us show value and to preserve this great industry. [00:39:09] David: For the future in this new AI economy, right? Like we need to step up. We have clients that are adding doors left and right because they're showing their clients that they use an AI maintenance system and their clients are like, this is what I expect from a property management in this community. [00:39:24] David: Right? And again, Owneroo, that estimate, we believe that in the future. Like, like owners are going to say like, I'm not approving an estimate unless it's like the estimate of the future, right? Like, like that's the new standard. So you got to know what the new standards are and you got to get technology that are going to help you compete with those new standards that will be in your community and are will be in your community in the next week, the next two weeks. [00:39:46] David: And definitely some really cool products in the next six months. [00:39:49] Jason: All right. Well, yeah, I'm really excited to see what you guys have been able to create so far. So yeah, it's pretty awesome. Yeah. All right. Well David, it's been awesome having you on the show. Sounds like you guys are really innovating the future. Everybody come to DoorGrow Live. David, are you going to be at that one? I will be there. All right, so you can come meet David in person. [00:40:08] Jason: We've got some amazing people that are going to be at this. We've got technology people. There's a gentleman there, one of the vendors they created another really cool tool, but he had a hundred million dollars exit, you know, in a previous business, like there's really amazing entrepreneurs and people at this event, so come to DoorGrow Live, get your tickets, and if you do, we have just decided that we're going to give out to anybody that registers. [00:40:34] Jason: You can pick from one of our free bonuses that are well worth the price of the ticket. Or coming or anything in and of itself, including our pricing secrets training that goes over a three tier hybrid pricing model or our sales secrets training, which goes over how we're helping property managers crush it and closing more deals more easily at a higher price point. [00:40:55] Jason: And reputation secrets, which are helping our clients get way more positive reviews by leveraging the psychology and the law of reciprocity and getting the majority of their tenants in order to give them positive feedback online. Maybe some others. So you'll be able to pick from these bonuses one of these that you might like and that's our free, most incredible free gift ever that we'll give to each person that registers for DoorGrow Live. [00:41:19] Jason: So. [00:41:20] David: Cool. Awesome man. Always great to see you. Looking forward to seeing you at DoorGrow Live and love that you guys are working on pricing because AI is going to make people think different about pricing. It's going to be way more efficient, so you guys are ahead of the curve on that. Great job, Jason. [00:41:33] Jason: Awesome. All right, so how can they check out Vendoroo, David? [00:41:36] David: Just visit, Vendoroo.ai, go to the website, request a demo with one of our great sales reps, and yeah they'd love to help you out. See all the new products, see how far it's come. And again, we thank everybody from the bottom of our hearts for all their effort, people who've tried us out. [00:41:52] David: Come back and see what you built and yeah. Come check us out at Vendoroo. [00:41:57] Jason: Got it. Go check out Vendoroo, it's vendor. If you know how to spell that, V-E-N-D-O-R-O-O dot A-I, go check it out. All right? And if you're a property management entrepreneur, you want to add doors, you want to make your business scalable, you want to get out of the day to day, you want to increase the capacity so your company could easily handle another 200 plus doors without having to make any significant systems changes, reach out to us at DoorGrow. We will help you figure it out. So until next time to our mutual growth. Bye everyone.
In this episode, Josh Mills and Wayne McCarty go after Verizon and T-Mobile for taking advantage of Floridians, introduce the Florida man phone, and uncover a classic, small town Florida mystery that left 8,000 people very confused in the 1950's. Each week, the Florida Men on Florida Man podcast blends comedy with the fascinating legends, lore, and history of the wildest state in the union—Florida. To learn more about the show, visit our website: www.fmofm.com.
Wingnut Social: The Interior Design Business and Marketing Podcast
What if “great work” isn't enough to attract the clients you really want? Luxury clients aren't just buying your taste or talent—they're investing in an experience that speaks their language. In this episode, photographer and author Jeffrey Shaw pulls back the velvet curtain on how affluent buyers actually make decisions. Whether you're aiming for high-net-worth homeowners or just want to elevate your design game, this conversation will shift the way you think about value, messaging, and what “luxury” really means. Here's what you'll learn: ✅ Why interior design is inherently a luxury—and what that means for your marketing ✅ How affluent buyers think, what influences them, and what they really value ✅ The “boxwood vs. pine” mindset shift that changes everything ✅ How to create brand resonance that makes dream clients feel seen ✅ Why great isn't good enough—and what to do about it If you're an interior designer looking to attract clients who value your work at the highest level, this is the episode that's going to help you get there. Listen now and start speaking the secret language of luxury. About Jeffrey Shaw Jeffrey speaks about how to sell to the rich at association events and conferences such as ImagingUSA, HOW Design, Growth Marketing, and ProfitCon, and for corporations like Verizon and BMW. He is the author of two books, The Self-Employed Life and LINGO, a LinkedIn Learning Instructor, and host of, The Self-Employed Life, which ranks among the top 15% of all podcasts on iTunes. Website: https://jeffreyshaw.com Instagram: https://www.instagram.com/jeffreyshaw/