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Brian Helleland, CEO, and Mary Ann Perez, Director of Care Experience work at St. Jude Medical Center in Southern California. While they have different roles in the company, both are passionate about nurturing pride for their organization. In this episode Brian and Mary Ann speak to the importance of training and how it is the job of a leader to make culture tangible. Truth You Can Act On 1. Own Culture Initiatives Supporting Quote Brian Helleland: “We're not shy about talking about hashtag St. Jude pride or the St. Jude pride campaign. We're transparent about it. We're not trying to manipulate or trick anybody that we're creating this culture to make people happy to be here. We want our staff to be part of generating the pride and that we're all building this pride together. Not that we're trying to build it as leaders.” 2. Share Positive Stories Supporting Quote Mary Ann Perez: “I saw a lot of stories from our own caregivers with photos, maybe of a poster that a community member had left out in one of our parking areas. And just every time the caregiver posts, at the end they have #StJudePride. It’s not just the organization saying how important St.Jude pride is, but our own caregivers recognizing it and feeling it themselves. They don't feel like they can tell a story of St. Jude without including the hashtag St. Jude pride.” 3. Be Human-Centered Supporting Quote Mary Ann Perez: “We have an applause program, which actually generates about a thousand to 1400 per quarter of recognitions that come from patients and families. They go from caregiver to caregiver, from physicians. In addition, we have an online recognition form where we receive recognitions again from caregiver to caregiver, in addition to online stories. Another mechanism we have in place is our daily huddles, and our daily huddles occur in every department every day, and we highlight a different caregiver’s story.” Brian Helleland: “One of the other things that I use as a metric is how many of your caregivers do you know by name? Executives are embarrassed sometimes to go around and talk to people and are afraid to introduce themselves because they may not know the caregiver by name or the employee by name, and I'm like, that's fine. Go out in another couple of days and go out, and when you didn't know 50 people's names, maybe the next time you don't know 30 people's names. And at some point in time, you're going to know almost everybody's names, but those there's little things to just get over on employee relations and be a relationship driven organization.” 4. Make Your Rounds Supporting Quote Brian Helleland: “It starts with the leadership. You've got to invest, not just money, but you’ve got to invest time. You’ve got to walk the halls and talk to people. I tell our leadership all the time. If rounding is not your favorite part of the day, you're doing something wrong.” Book Recommendations The Mentor Leader by Tony Dungy Radical Candor by Kim Scott No Happy Endings by Nora McInerny Purmort Sponsor Wambi - Wambi is about human connections. We view feedback as the fuel for interpersonal growth and are always striving to achieve the highest versions of ourselves and to lift others up along the way.
This month’s Women Inspiring #TeamQS, we’re talking about Janet Mock—a trans woman of color who is an author, writer, director, producer, advocate, and shining light in the world. We dig into identity, allyship, and the strength of community. Links in this episode: * Mochithings: Planners (https://shop.mochithings.com/stationery/planners) * It's Okay to Laugh: (Crying Is Cool Too) by Nora McInerny Purmort (https://www.amazon.com/Its-Okay-Laugh-Crying-Cool/dp/0062419382) * No Happy Endings: A Memoir by Nora McInerny (https://www.amazon.com/No-Happy-Endings-Nora-McInerny/dp/0062792407) * FX: Pose (https://www.fxnetworks.com/shows/pose) * NPR: On 'Pose,' Janet Mock Tells The Stories She Craved As A Young Trans Person (https://www.npr.org/2019/08/14/750931179/on-pose-janet-mock-tells-the-stories-she-craved-as-a-young-trans-person)
Keeping a sense of humor at the worst of times seems impossible until you're actually living through the worst of times. No one knows that better than Nora McInerny Purmort, whose husband died of brain cancer when she was 32, with a two year old, within a short time of her fathers death and a miscarriage. In those circumstances, humor becomes a balm, a way to keep your perspective, a healing salve. And then, when that humorous outlook on bad times becomes a book, we are all invited to look at our own lives with just a little more persepctive!
Keeping a sense of humor at the worst of times seems impossible until you're actually living through the worst of times. No one knows that better than Nora McInerny Purmort, whose husband died of brain cancer when she was 32, with a two year old, within a short time of her fathers death and a miscarriage. In those circumstances, humor becomes a balm, a way to keep your perspective, a healing salve. And then, when that humorous outlook on bad times becomes a book, we are all invited to look at our own lives with just a little more persepctive!
What does it feel like to lose the love of your life? What about a parent? Host Elisa Benson talks to three women who have experienced tremendous loss and they get real about grief. Featuring interviews with author Nora McInerny Purmort, Founder and CEO of ModernLoss.com Rebecca Soffer, and Emmaline Nguyen.
Nora McInerny Purmort, at the age of 31, lost her husband and father to cancer – and had a miscarriage – all within two months time. We talk about how she dealt with a change that she did not ask for by starting her non profit, Still Kickin' and writing her memoir – It's Okay to Laugh, Crying is Cool Too. Features: Chapter Be's theme song, Happiness by Dave Preston Let it Be by The Beatles
Mom Enough: Parenting tips, research-based advice + a few personal confessions!
The cover of Nora McInerny Purmort’s book claims it is “for people who have laughed at a funeral or cried in a grocery store.” We say it’s for everyone! After bouncing from boyfriend to boyfriend, Nora finally found Aaron, with whom she was ready to spend her whole life. But brain cancer cut their marriage to only three years, leaving Nora a young widow on her own with a baby and the monstrous task of coping with devastating loss and her unexpected life as a so-called “hot young widow.” Through and beyond Aaron’s illness, Nora bared her soul and turned convention on its head, capturing the attention of people across the country. Marti & Erin welcome Nora’s powerful message that there is no one right way to grieve, no one right way to live. Can you think of a very sad or frightening time in your life when you’ve used humor to cope? What do you see as some of the unspoken “rules” about how we ought to respond to something as serious as cancer or death? Nora McInerny Purmort and her husband chose to do things their own way; how can her story help others when they feel their own life crumbling? For It's OK to Laugh, click here. For Still Kickin, click here. For Nora's My Husband's Tumor blog, click here.
Nora McInerny Purmort visited the store in June to read from her heart-wrenching and hilarious (yeah, both) memoir, It's Okay to Laugh (Crying is Cool Too).
Join LOVE Cafe on Facebook Here New LOVE Cafe Website Here LIVE on LOVE Cafe Radio, Nora McInerny Purmort shares Insights, Stories and How she and her late husband Aaron Overcame Grief even as Casncer closed in like a poisonious spider bite in their short 3 year marriage. Scott CLuthe, Host and Producer, invites you to call in at: 347-308-8478. Joining the ranks of Let’s Pretend This Never Happened and Carry On, Warrior, a fierce, hysterically funny memoir that reminds us that comedy equals tragedy plus time. Twentysomething Nora McInerny Purmort bounced from boyfriend to boyfriend and job to job. Then she met Aaron, a charismatic art director and her kindred spirit. They made mix tapes (and pancakes) into the wee hours of the morning. They finished each other's sentences. They just knew. When Aaron was diagnosed with a rare brain cancer, they refused to let it limit their love. They got engaged on Aaron's hospital bed and married after his first surgery. They had a baby when he was on chemo. They shared an amazing summer filled with happiness and laughter. A few months later, Aaron died in Nora's arms in another hospital bed. His wildly creative obituary, which they wrote together, touched the world.
Sam talks to Nora McInerny Purmort about loss, cancer, single motherhood, and laughter.
Sam talks to Nora McInerny Purmort about loss, cancer, single motherhood, and laughter.
Lori talks with Nora McInerny Purmort, a woman who tried to pack fifty years of marriage into the three short ones she was given with her terminally ill husband. McInerny Purmort is the author of "It's Okay to Laugh (Crying is Okay, Too)."
Get to know Nora McInerny Purmort, author of “It’s Okay to Laugh (Crying is Cool Too), a memoir written after Nora’s husband, Aaron, died from brain cancer. Nora, Erin, & Rita talk about Nora’s experiences writing the book, navigating social media – from hate follows to finding support through people you’d have never found otherwise, and Nora’s perspective on “things” – the reminders and memories she has of Aaron, why they matter, and, also, why they don’t. Instead of a sponsor for today’s episode, we’re sponsoring Nora’s organization, Still Kicking. Thank you so much for listening and supporting our sponsors, which in turn allows us to share incredible stories and support really good people.
Keeping a sense of humor at the worst of times seems impossible until you're actually living through the worst of times. No one knows that better than Nora McInerny Purmort, whose husband died of brain cancer when she was 32, with a two year old, within a short time of her fathers death and a miscarriage. In those circumstances, humor becomes a balm, a way to keep your perspective, a healing salve. And then, when that humorous outlook on bad times becomes a book, we are all invited to look at our own lives with just a little more persepctive!
Keeping a sense of humor at the worst of times seems impossible until you're actually living through the worst of times. No one knows that better than Nora McInerny Purmort, whose husband died of brain cancer when she was 32, with a two year old, within a short time of her fathers death and a miscarriage. In those circumstances, humor becomes a balm, a way to keep your perspective, a healing salve. And then, when that humorous outlook on bad times becomes a book, we are all invited to look at our own lives with just a little more persepctive!
Strong women piss the internet off. So excited to share this week’s episode, featuring the one and only Nora McInerny Purmort (a.k.a. @NoraBorealis), founder of the non-profit Still Kickin, author of the new book It’s Okay to Laugh (Crying is Cool Too), mother to precocious pooper Ralph, and all around amazing human. We talk tragedy […]
Strong women piss the internet off. So excited to share this week’s episode, featuring the one and only Nora McInerny Purmort (a.k.a. @NoraBorealis), founder of the non-profit Still Kickin, author of the new book It’s Okay to Laugh (Crying is Cool Too), mother to precocious pooper Ralph, and all around amazing human. We talk tragedy […]
“Grief is boring and isolating and exhausting.” Writer, community builder and internet lover Nora McInerny Purmort talks about constantly writing out stories when she was a child, often with story prompts from her father who was a copywriter who secretly wrote novels. She talks about writing a regular column for the Southwest Journal when she […]