Love Works Here

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I wholeheartedly believe that it’s possible to build a place where everyone loves their job and I want to help others live that out in their business. I have developed an entire framework devoted to this mission, and I’m excited to share what I’ve learned along the way. Systems alone can’t create lo…

Shawn York


    • Mar 14, 2024 LATEST EPISODE
    • infrequent NEW EPISODES
    • 27m AVG DURATION
    • 25 EPISODES

    Ivy Insights

    The Love Works Here podcast, hosted by Shawn York and his co-host, is an incredibly insightful and informative series that offers valuable lessons on leadership and building a positive work culture. Shawn's leadership skills shine through in every episode, and his words of wisdom are truly inspiring. I highly recommend this podcast to anyone looking to improve their personal and business growth.

    One of the best aspects of this podcast is the wealth of practical advice and actionable steps that Shawn and his team provide. Listening to their stories, experiences, systems, and frameworks has been instrumental in helping me navigate my own leadership journey. From motivating and teaching team members to fixing company culture, every episode is filled with valuable insights that can be applied in various professional settings.

    While The Love Works Here podcast is overall fantastic, one potential downside is that it may not appeal to those who are not interested in leadership or business growth. The content is heavily focused on these topics, which may limit its audience reach. However, for individuals who are seeking guidance in these areas, this podcast is a goldmine of knowledge.

    In conclusion, The Love Works Here podcast is a must-listen for anyone looking to enhance their leadership skills or create a positive work environment. Shawn's authentic approach and the practical advice provided make this podcast both engaging and informative. I am grateful for the impact it has had on me personally and professionally, and I eagerly await each new episode.



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    Latest episodes from Love Works Here

    Ep 25 - "Unexpected Opportunities"

    Play Episode Listen Later Mar 14, 2024 25:55


    Shawn and Hannah share the story of Shawn's journey through solving one of the most difficult parts of running a business - protecting the team when dealing with some of the toughest customers. 

    Ep 24 - "Take Care of Yourself"

    Play Episode Listen Later Mar 25, 2022 30:13


    Shawn and Hannah discuss the importance of mental health, ways to deal with stress and trauma, and reasons why we, as leaders, so often avoid talking about the subject.

    Ep 23 - Put Your Heart on the Table

    Play Episode Listen Later Feb 16, 2022 27:30


    Shawn discusses the importance of a giving great answers to the toughest questions. Transparency, vulnerability, and trust - are all vital elements to telling our personal story when it matters the most. When everything is on the line in an interview, and you only get one shot to answer life-changing questions, your best bet will always be, to trust first, and "put your heart on the table."

    Ep 22 - Ask Us Anything

    Play Episode Listen Later Aug 30, 2021 46:04


    This episode is a break from the typical "Love Works Here Podcast" format. Shawn and Hannah answer questions sent in from the @loveworkshere Instagram account and go in depth on Team Member burnout, retention strategies, as well a handful of other current and relevant topics. 

    Ep 21 - We Are The Storytellers

    Play Episode Listen Later May 14, 2021 34:25


    In a critical season when every business is seeking employees and desperate to hire, Shawn and Hannah discuss the importance of capturing and sharing everyday moments - and how some of the best recruiting is free, and comes from simply sharing stories that will travel. Our teams keep the memories of the moments as we capture them. If we take the time to find and share heartwarming stories, they'll keep heartwarming memories. We are the storytellers. 

    Ep 20 - Your Contribution to Humanity

    Play Episode Listen Later Feb 2, 2021 24:20


    In this episode, Shawn shares the journey to finding his purpose, and the misconceptions he encountered along the way. The episode ends with an in-depth guide to finding your own purpose. Listeners are strongly advised to have a pen and paper during this exercise.

    Ep 19 - The Guest Happiness Framework

    Play Episode Listen Later Nov 2, 2020 26:08


    This episode departs from Team Member Culture, and focuses on the customer. We have discovered that there are basic, human, emotional needs that every Team Member has in common and that appealing to these needs is a big key to their happiness. Knowing that, what if we discovered the emotional needs that every guest has in common? This episode follows Shawn's journey to this discovery, and the framework he created to make sure that all of his Team Members were appealing to these needs in every customer interaction.

    Ep 18 - Leaders Show Up

    Play Episode Listen Later Jul 20, 2020 19:08


    Leaders have a way of showing up when no one else does, but sometimes good leaders show up in places where we didn't even know or think to look. Shawn discusses what matters most in selecting leaders, how some people pursue leadership for the wrong reasons, and how to spot these things early on, before it's too late.

    Ep 17 - Why Vision Fails

    Play Episode Listen Later May 11, 2020 26:44


    Shawn and Hannah discuss four common reasons why vision fails, and dive in to focus on the fourth. Building a virtual gathering place can be one of the most affective ways to remind your team of the things that matter most, but none of that is effective without engagement. In this episode we share our best idea for maximizing engagement so that vision can be reinforced continuously.

    Ep 16 - The Front Side of the Job

    Play Episode Listen Later Apr 27, 2020 24:21


    Shawn and Hannah discuss the difference between being on the front side of the job or the back side of the job, and how this difference can make simple jobs impossible, or impossible jobs, simple - all which have an affect on the culture of the business. Shawn explains a step by step method to diagnosing bottlenecks, working your way to the front side - and using this method to increase capacity in businesses that may have hit a wall.

    Bonus Episode #1 - Q&A: Shawn

    Play Episode Listen Later Feb 17, 2020 55:47


    This episode is a break from the typical "Love Works Here Podcast" format. In the very first first un-cut and un-edited episode, Shawn answers candidly, questions sent in from the @loveworkshere Instagram account.

    Ep 14 - Anyone Can Lead

    Play Episode Listen Later Feb 3, 2020 26:34


    Shawn and Hannah discuss the importance of developing leaders quickly in a rapidly growing business, and how sometimes you have to build influence from scratch. Shawn speaks to the common things that tend to keep people from moving forward into leadership, and how to work through them.

    Ep 13 - Leaders Who Care Like You Do

    Play Episode Listen Later Jan 13, 2020 24:34


    Shawn and Hannah discuss the importance of building a bench of leaders who care as much as the owner cares - which sounds tougher than it has to be. Shawn shares stories that reinforce the vital importance of first selecting the right leaders, and then getting the most out of those leaders, by tailoring their role to the their strengths.

    Ep 12 - Orientation 2.0

    Play Episode Listen Later Dec 16, 2019 24:21


    Shawn, Hannah, and Christine discuss the importance and significance of "the first day," and the changes they made to their Orientation after reading "The Power of Moments" by Chip and Dan Heath.

    Ep 11 - Making The Toughest Days, The Best Days

    Play Episode Listen Later Oct 21, 2019 22:08


    Every business has certain days that seem impossible to staff. What if we could turn those tough days into the days where everyone wanted to show up and work? Shawn and Hannah discuss their own list of "tough days to staff," and how their leaders have worked together to transform them into some of the best days of the year.

    Ep 10 - Hacking Happiness

    Play Episode Listen Later Oct 7, 2019 23:18


    Shawn and Hannah review chapter 4-6 of Simon Sinek's book "Leaders Eat Last," and discuss the power of the brain's "happy chemicals" and their affect on us. They then discuss how these chemicals play into "The York Framework": A series of systems that, when utilized in the workplace, help develop people, grow trust throughout the organization, and transform any business into a place where everyone loves their job.

    Ep 9 - Trust: part 2 (feat. Hidden Valley Directors)

    Play Episode Listen Later Sep 23, 2019 20:07


    Shawn and his Hidden Valley Leadership Team share stories from the business and discuss the importance of fostering and strengthening Trust within the work place. "Trust" is the final piece of "The York Framework": A series of systems that, when utilized in the workplace, help develop people, grow trust throughout the organization, and transform any business into a place where everyone loves their job.

    Ep 8 - Trust: part 1 (feat. Crossings Directors)

    Play Episode Listen Later Sep 11, 2019 26:38


    Shawn and his Crossings Leadership Team share stories from the business and discuss the importance of fostering and strengthening Trust within the work place. "Trust" is the final piece of "The York Framework": A series of systems that, when utilized in the workplace, help develop people, grow trust throughout the organization, and transform any business into a place where everyone loves their job.

    Ep 7 - Accountability (the foundation of the York Framework)

    Play Episode Listen Later Aug 5, 2019 31:33


    Shawn and Hannah share stories from the business and discuss the importance of maintaining relentless accountability within the work place. "Accountability" is the foundation of "The York Framework": A series of systems that, when utilized in the workplace, help develop people, grow trust throughout the organization, and transform any business into a place where everyone loves their job.

    Ep 6 - A Higher Purpose (4th pillar of the York Framework)

    Play Episode Listen Later Jul 29, 2019 21:22


    Shawn and Hannah share stories from the business and discuss the importance of establishing a higher purpose within the work place. "A Higher Purpose" is the fourth pillar of "The York Framework": A series of systems that, when utilized in the workplace, help develop people, grow trust throughout the organization, and transform any business into a place where everyone loves their job.

    Ep 5 - A Family (3rd pillar of the York Framework)

    Play Episode Listen Later Jul 22, 2019 38:01


    Shawn and Hannah share stories from the business and discuss the importance of fostering a family within the work place. "A Family" is the third pillar of "The York Framework": A series of systems that, when utilized in the workplace, help develop people, grow trust throughout the organization, and transform any business into a place where everyone loves their job.

    Ep 4 - Momentum (2nd pillar of the York Framework)

    Play Episode Listen Later Jul 15, 2019 27:23


    Shawn and Hannah share stories from the business and discuss the importance of creating "Momentum" the second pillar of "The York Framework": A series of systems that, when utilized in the workplace, help develop people, grow trust throughout the organization, and transform any business into a place where everyone loves their job.

    Ep 3 - A Path (1st pillar of the York Framework)

    Play Episode Listen Later Jun 24, 2019 22:44


    Shawn and Hannah share stories from the business and discuss the importance of developing "A Path," the first pillar of "The York Framework": A series of systems that, when utilized in the workplace, help develop people, grow trust throughout the organization, and transform any business into a place where everyone loves their job.

    Ep 2 - The York Framework, explained

    Play Episode Listen Later Jun 10, 2019 22:13


    Shawn and Hannah walk through all the elements of the York Framework and list some of the systems within. They explain how each tool is designed to eliminate tension in the business, and meet basic, human emotional needs of employees.

    Ep 1 - The Purpose

    Play Episode Listen Later Jun 9, 2019 21:11


    “Why are we here?” Shawn and Hannah discuss the purpose behind creating a podcast channel. Shawn shares his story, some struggles along the way, and the meaning behind the title "Love Works Here."

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