From the year 2000 to 2013, Dr. Jeffrey Kuhlman engaged in the type of patient-first care that only a handful of doctors will ever experience. His patients: Presidents Bill Clinton, George W. Bush, and Barack Obama. Politics had nothing to do with Kuhlman’s work. Neither did agendas or budgets or qu…
What can the medical field learn from Leonardo da Vinci and Thomas Edison? In healthcare, do patients really come first? And how can we bring the passion back to medicine?
Is healthcare a workshop, a factory, or a personalized experience? What’s the difference between McDonalds and Starbucks? And who tells superstar athlete Tom Brady what to do?
What role does trust play in healthcare transformation? What is disruptive innovation? And should you heat water with a blowtorch?
The California Bay Area earthquake of 1989. The Northridge earthquake of 1994. The Ridgecrest earthquake of 2019. What do these natural disasters have to do with healthcare?
What do artificial limbs, memory foam, and smartphones have in common? And what is a moonshot opportunity?
How did a frog become a massive security threat? How did a hike on the Appalachian Trail lower the sepsis rate? And how can a HEART score save $32 million?
Can a butterfly go back to being a caterpillar? What happens when healthcare professionals participate in change? And, is a goal the same as a finish line?
How did a frontline Disney employee expose an international counterfeiting ring? And how does it relate to a Transformative Cycle in healthcare?
Would you ever tell a chef how to cook? How did the Chicago Cubs and the Houston Astros break their decades-long losing streaks? And what causes physician burnout anyway?
What matters most: processes or people? Can an upside-down pyramid change healthcare? And what’s the connection to the 2008 Olympics?
Did you know that chest-pain patients represent the highest volume, highest risk population in most hospital emergency rooms? What do you suppose happens when three rebels tackle this issue with 8 proven steps for positive change?
How do you change the healthcare culture? What are rapid-cycle improvements? And how does CABG create change?
Can healthcare culture be changed? If so, how? And…can widgets talk?
Why do physicians go into healthcare? What makes them passionate about helping people get better? And what happens when that passion is crushed by problems with the healthcare culture?