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Jess Chan is the Founder & CEO at Longplay, a full-service email marketing agency for DTC e-commerce brands. Within 6 months of launching Longplay, Jess helped brands increase email revenue by 639% within 90 days and increase average order value by over 67%. Prior to Longplay, Jess was the Chief Marketing Officer at DTC brand Best Self Co where she saw the unique opportunities and challenges e-commerce brands faced in nurturing, converting & retaining customers that fueled her to launch Longplay. Jess has spoken at events such as DX3 and Digital Growth Summit, and has been featured in Entrepreneur, Influencer Hustle & Thought Catalog. Most passionate about Most of my time is spent building up Longplay, which is our full-service email marketing agency for e-commerce brands. Now that our business is more established and we have our foundations down, we are doing a little bit more exploring of new business initiatives, whether it's launching courses or having exploring partnerships to bring the business to the next level. Also, we are exploring starting an e-commerce business as well. Jess's career and story I work in marketing now, and obviously in entrepreneurship, but my background is in actuarial science and economics. That's pretty much as far away from marketing as possible. With actuarial science obviously, the focus was on statistics and working in insurance companies and risk modeling. In my last year of college, I found a job posting for a marketing assistant and e-commerce company. At that point, I had zero experience in marketing. So, I started off as a marketing assistant and learned a lot in the first few months. I dove right in. When I graduated, I think it was nine or 10 months later, they promoted me to chief marketing officer. That was how I got my start in marketing and digital marketing. Best advice for entrepreneurs My best advice would be to just get started and figure it out along the way. I think the biggest reason entrepreneurs fail is that they try to have that perfect plan, they try to have it all figured out. The biggest, most critical failure with customers I'd say the biggest failure with customers has been not setting expectations and not having boundaries for my team or myself. We got off to a strong start, but we had to slow down and build those foundations. I think that was a good reminder: If you grow fast, then you slow down and fix the foundations. Biggest success with customers My biggest success is the fact that like Longplay, as a business, exists and is somehow working and profitable and growing. I really had so little experience and it all moved very quickly. The big success was about building an amazing product, an amazing service that had a market fit and really solved a pain point for customers. Jess's recommendation of a tool Shopify and Klaviyo if you're on e-commerce. Sauna and Slack Google Drive Jess's one key success factor My one key success factor is figuring it out as you go and trusting in that. When you trust in your ability to figure things out, it removes all of those barriers to getting started or kicking things off. Jess's Mountain Since we believe that the best way for entrepreneurs to get fast, big, and sustainable success is by leading your (new) market category, and the entire entrepreneurial journey reminds me of mountaineering, I want to ask you: Is there a mountain you dream of climbing or a mountain you have already climbed? I haven't climbed any actual mountains but the bounce that I'm wishing to climb next is starting to build a portfolio of different businesses. I've gotten the first one off the ground and it's still growing. We have a really great vision and trajectory for it. Building out that empire, I guess, of e-commerce brands, agencies, services, even physical locations. Seeing where the journey of entrepreneurship takes me and what the next business will be. The best ways to connect...
Tech Money Talks, Careers & Dropshipping w/Pro Dropshipper Brian McCumber, like GaryVee, Tim Ferriss
Steve Weiss is the founder of MuteSix a top digital agency in Santa Monica. Steve is a highly regarded speaker on Entrepreneurship, eCommerce, and Facebook advertising. He’s recently been a featured speaker at Mumbrella, Affiliate World Europe, the Digital Growth Summit, the Seller Summit and can be heard weekly on the “Spend $10K a Day” digital media podcast. Over the last three years, he invested most of his time building MuteSix as a performance marketing powerhouse. It’s since grown at a rate of 300%+ per year and is the most awarded Facebook social advertising agency, with more Facebook & Instagram marketing case studies than any other agency ever. In 2017, MuteSix was named one of Inc. magazine's Best Workplaces and ranked #341 on the Inc. 5000 list of fastest-growing private companies. http://www.mutesix.com
Content Creation is About “Figuring Out What Solution the Piece of Content is Going to Solve.” Lifelong entrepreneur Steve Weiss is founder of MuteSix, a performance marketing powerhouse and the most awarded Facebook social advertising agency in the U.S. In 2017, MuteSix was named one of Inc. magazine's “Best Workplaces” and ranked #341 on the Inc. 5000 list of fastest-growing private companies. Steve is a highly regarded speaker on entrepreneurship, eCommerce, and Facebook advertising. He has been a featured speaker at Mumbrella, Affiliate World Europe, the Digital Growth Summit, the Seller Summit, and can be heard weekly on the “Spend $10K a Day” digital media podcast. Listen And Learn: About the intersection between shared media and content creation. How people engage with content and his strategies for content amplification. The importance of defining the solution a piece of content is going to solve. About the tumultuous and ever-changing world of Facebook. How to use social selling strategies to drive customer acquisition. TO LEARN MORE ABOUT MUTESIX, CLICK HERE. TO FIND STEVE WEISS ON LINKEDIN, CLICK HERE.
Steve Weiss is a lifelong entrepreneur having started his first successful venture at age 16 in his high school's computer lab. Steve is supremely passionate about building and recruiting agile marketing teams that execute.Over the last three years, Steve invested most of his time building MuteSix as a performance marketing powerhouse. It’s since grown at a rate of 300%+ per year and is the most awarded Facebook social advertising agency, with more Facebook & Instagram marketing case studies than any other agency. In 2017, MuteSix was named one of Inc. magazine's Best Workplaces and ranked #341 on the Inc. 5000 list of fastest growing private companies.Steve is a highly regarded speaker on Entrepreneurship, eCommerce, and Facebook advertising. He’s recently been a featured speaker at Mumbrella, Affiliate World Europe, the Digital Growth Summit, the Seller Summit and can be heard weekly on the “Spend $10K a Day” digital media podcast.Learn More: www.mutesix.comInfluential Influencers with Mike Saundershttp://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/
Steve Weiss is a lifelong entrepreneur having started his first successful venture at age 16 in his high school's computer lab. Steve is supremely passionate about building and recruiting agile marketing teams that execute.Over the last three years, Steve invested most of his time building MuteSix as a performance marketing powerhouse. It’s since grown at a rate of 300%+ per year and is the most awarded Facebook social advertising agency, with more Facebook & Instagram marketing case studies than any other agency. In 2017, MuteSix was named one of Inc. magazine's Best Workplaces and ranked #341 on the Inc. 5000 list of fastest growing private companies.Steve is a highly regarded speaker on Entrepreneurship, eCommerce, and Facebook advertising. He’s recently been a featured speaker at Mumbrella, Affiliate World Europe, the Digital Growth Summit, the Seller Summit and can be heard weekly on the “Spend $10K a Day” digital media podcast.Learn More: www.mutesix.comInfluential Influencers with Mike Saundershttp://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/
Steve Weiss is a lifelong entrepreneur having started his first successful venture at age 16 in his high school’s computer lab. Steve is supremely passionate about building and recruiting agile marketing teams that execute. Over the last three years, Steve invested most of his time building MuteSix as a performance marketing powerhouse. It’s since grown at a rate of 300%+ per year and is the most awarded Facebook social advertising agency with more Facebook & Instagram marketing case studies than any other agency. In 2017, MuteSix was named one of Inc. magazine’s Best Workplaces and ranked #341 on the Inc. 5000 list of fastest growing private companies. Steve is a highly regarded speaker on Entrepreneurship, eCommerce, and Facebook advertising. Hes recently been a featured speaker at Mumbrella, Affiliate World Europe, the Digital Growth Summit, the Seller Summit and can be heard weekly on the Spend $10K a Day digital media podcast. What you’ll learn about in this episode: How Steve relates his experience with stand up comedy to working with Facebook ads The growth of MuteSix’s team and why they are so good at focusing on their specific niche of performance marketing The key to success: always having an open mind Why you need to focus on the best case scenario, not the worst Keeping your company culture when you scale your team Why multiple people should interview a candidate The importance of not being afraid to fail Why Steve has elected not to have a virtual team Putting a high price tag on diversity Putting yourself and your team in a position for success Encouraging your team to never be afraid to ask for help Steve’s podcast Spend 10k a Day Not worrying about what you can’t control Ways to contact Steve: Email: steve@mutesix.com Website: mutesix.com Podcast: mutesix.com/spend-10k-day-podcast