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Hemos cambiado el podcast y hecho unos cuantos ajustes. Pero aparte de eso, te ponemos al día de lo que se está barruntando en el ecosistema digital estas últimas semanas y que pone los pelos de punta en el nuevo Casual Friday edición 33 de Ecosistema Ecommerce.Si quieres llevar la innovación de tu empresa al siguiente nivel y aprovechar las oportunidades del comercio impulsado por la IA, Shopify te ofrece una plataforma integrada, flexible y preparada para crecer, capaz de conectar todos tus canales, con un checkout cuya tasa de conversión supera a la competencia hasta en un 36 %. Haz clic aquí y descubre cómo Shopify Enterprise puede transformar el futuro de tu negocio.Y mientras tanto, los gigantes se pelean por ver quién controla al que compra por ti, Bruselas se pone seria con los menores y en un laboratorio de IA unos agentes la han liado parda y han hackeado Hugging Face. En el episodio 508 de Ecosistema Ecommerce, Casual Friday #33 con Luis M. del Cerro, te contamos:Cómo unos agentes de OpenAI se saltaron su aislamiento, se coordinaron entre ellos y acabaron hackeando parte de los sistemas de Hugging Face.El bloqueo de Amazon a Muse, el agente personal de Meta y la guerra por la comisión de la compra.Accio, el agente de IA con el que Alibaba quiere hacerse con las pequeñas empresas que venden online.Lo que propone el EU KIDS Act cuentas propias a partir de los 15 años en RRSS y adiós al scroll infinito para menores.Y muchas otras cosas que te contamos sin filtros en este EP Casual Friday 33Patrocinadores del podcast:Monta tu plataforma de Ecommerce y centraliza todas tus ventas con Shopify: https://www.shopify.com Si quieres escalar tu ecommerce con una estrategia de partners más inteligente, entra en tradedoubler.com.https://www.tradedoubler.com/
In today's episode, Kyle Grieve and Shawn O'Malley discuss Walmart and how it grew from Sam Walton's small-town five-and-dime into a retail giant. Today, it also makes money from e-commerce, a marketplace, advertising and memberships. They cover the scale advantages behind Walmart's everyday low prices, how its suppliers end up financing its inventory, and why its power over those suppliers continues to draw antitrust scrutiny. They also look at Walmart's capital allocation, management, growth levers and the biggest risks facing the business. IN THIS EPISODE YOU'LL LEARN: (00:00:00) Intro (00:02:12) How Sam Walton's early franchise lessons shaped Walmart's strategy (00:11:10) Why trading margin for volume remains core to Walmart (00:15:21) How Walmart makes money beyond traditional brick-and-mortar retail (00:28:56) Why everyday low prices built lasting customer trust (00:34:48) How negative working capital supports Walmart's free cash flow (00:38:01) What the PepsiCo case reveals about Walmart's supplier power (00:41:19) How Walmart splits capital between buybacks, dividends and reinvestment (00:53:25) Why the Jet.com acquisition was a good acquisition despite the write-down (01:05:52) Where Walmart's future growth may come from (01:10:14) How agentic AI shopping could threaten Walmart's customer relationships (01:15:27) Valuation discussion of Walmart (01:16:58) Walmart's intrinsic value (01:19:43) Whether Kyle & Shawn will add Walmart to the Intrinsic Value Portfolio Disclaimer: Slight discrepancies in the timestamps may occur due to podcast platform differences. BOOKS AND RESOURCES Join the exclusive The Intrinsic Value Mastermind Community. Track The Intrinsic Value Portfolio. Portfolio Review Submit Tool. Buy your copy of Sam Walton's autobiography Made In America. Check out our previous Intrinsic Value breakdowns: Lululemon, Nike, Ulta, Our Biggest Losers. Follow Kyle on X and LinkedIn. Follow Shawn on X and LinkedIn. Related books mentioned in the podcast. Ad-free episodes on our Premium Feed. NEW TO THE SHOW? Get smarter about valuing businesses through The Intrinsic Value Newsletter. Check out The Investor's Podcast Starter Packs. Follow our official social media accounts: X | LinkedIn | Facebook. Try our tool for picking stock winners and managing our portfolios: TIP Finance. Enjoy exclusive perks from our favorite Apps and Services. Learn how to better start, manage, and grow your business with the best business podcasts. SPONSORS Support our free podcast by supporting our sponsors: Monarch Plus500 Netsuite References to any third-party products, services, or advertisers do not constitute endorsements, and The Investor's Podcast Network is not responsible for any claims made by them. Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm
Hannah Blackburn is the Co-founder and Director of The Hawker's Club, an eCommerce consultancy that helps brands navigate marketplace challenges, recover lost revenue, and improve profitability across Amazon and other platforms. In her role, Hannah advises sellers and vendors on Vendor Central, chargeback recovery, and marketplace operations. Before co-founding The Hawker's Club, she worked at Amazon in vendor operations, including in-stock management and profitability. She specializes in helping brands understand and optimize complex eCommerce systems. In this episode… Managing Amazon chargebacks has become a growing challenge for brands as marketplace processes evolve and profitability remains a priority. Vendors need the right systems and strategies to understand charges, respond effectively, and protect their margins. So how can brands navigate Amazon's evolving chargeback landscape? The key is creating a proactive process to understand, manage, and recover from chargebacks before they impact profitability. Hannah Blackburn, an expert in Amazon vendor operations and chargeback recovery, explains how brands can identify opportunities, strengthen dispute strategies, and build processes that protect margins. Hannah emphasizes the importance of using accurate data, submitting strong evidence, and addressing operational issues at their source to improve long-term performance. With the right approach, chargeback management can become a more effective part of a brand's marketplace strategy. In this episode of The Digital Deep Dive, Aaron Conant chats with Hannah Blackburn, Co-founder and Director of The Hawker's Club, about updates to Amazon's chargeback process. Hannah discusses chargeback trends, dispute strategies, reporting challenges, and ways brands can recover lost revenue. She also shares insights into preventing future issues through stronger processes and better operational visibility.
Join Kevin Diamond, Co-Founder and CEO of LumiCup, for a masterclass on how agile startups can disrupt entrenched industries without blowing through massive venture rounds. While legacy beverage and packaging conglomerates pour tens of millions of dollars into heavy manufacturing and traditional R&D to create eco-friendly alternatives, single-use plastics still dominate venues and events. Drawing on more than 20 years of technology and retail executive leadership—including Chief Digital Officer at PLBY Group, CTO at The Black Tux, and senior tech roles at Forever 21 and Nordstrom—Kevin breaks down how LumiCup engineered an ultra-lightweight, endlessly recyclable aluminum cup that outperforms heavily funded competitors, all while leveraging AI to run an ultra-lean operational stack.
Plus: DoorDash partners with clothing and shoe companies amid same-day shipping race. And Robinhood Markets announces new AI-powered trading tools. Danny Lewis hosts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Taste can't be manufactured, so brands are hiring the people who have it. Writer and gr8 collab founder Emma Apple Chozick returns to talk with Phillip about her creative process (sans content calendar), building ShopMy's Signals Substack on proprietary data, and what the long-gone BEST Products showrooms can teach us about designing retail spaces worth remembering.A Category of OneKey takeaways:Brands can't manufacture taste; they've learned to partner with people whose judgment audiences already trust.Real editorial starts with an insight, question, or tension. Consumers today can sniff out a product pitch from a mile away — if a brand's editorial isn't valuable as standalone content, it's not worth sharing. BEST Products' SITE showrooms prove the best retail trades measurability for memory.Emma Apple Chozick: “Taste is obviously completely subjective. But when a brand resonates with a particular person's taste, that's not replicable. A brand can't create that on their own. They can try, but it's never gonna feel authentic.”Emma Apple Chozick: “I don't know if the goal is actually ‘to grow.' I think the goal is to work on really compelling projects that are aligned with what I'm interested in and can reach new people. But the goal isn't always reach.”Phillip: “I don't know that any of those [hot new channels] actually reflect culture. I think we bend culture to those things because that's where we put capital, and an industry likes to talk about them because they're new. But the people actually define what the culture is around the brand.”In-Show Mentions:Watch Emma's BEST Products videoFind Emma Apple Chozick on LinkedIn and InstagramLearn more about gr8 collabExplore the archive of SITE New YorkRead Signals: A Publication by ShopMyWatch Surroundings on YouTubeRead Emma's Dwell essay, “The Midcentury House That Raised Me”Listen to Emma's first Future Commerce episode, Creating Credible Content and Community-Building CollabsAssociated Links:Read: Member Brief: Return on Experience and the New KPIs of Store DesignRead: Insiders #188: Architecting Desire: How Retail-Hospitality Hybrids are Changing ConsumptionRead: Substack and Retail's New Media EraRead The Senses: “That's a Great Collab”Listen: Where Culture Happens, Commerce FollowsVISIONS Summit at MoMA, New York City: Join us on November 3, 2026Watch: Future Commerce on YouTubeCheck out Future Commerce Plus for exclusive content and save on merch and printSubscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley interviews Michael Maher, founder of Cartology, an Amazon brand management agency. Michael shares his journey from managing a Starbucks to becoming an Amazon seller and agency owner. They discuss key strategies for scaling on Amazon, including the importance of product reviews, compelling visual content, and diversifying product offerings. Michael also recommends Gap Selling and My Utmost for His Highest, highlights Zapier as a productivity tool, and praises Brett Bohannon as a respected Amazon expert. The episode offers practical, actionable advice for e-commerce sellers looking to grow their brands.Timestamps:Introduction to the Ecomm Breakthrough Podcast (00:00:00)Host Josh Hadley introduces the podcast, his consulting service, and today's guest, Michael Maher from the agency Cartology.Michael Maher's E-commerce Journey (00:03:07)Michael shares his story of hating his job, starting with reselling on eBay, and eventually launching on Amazon.Early Challenges and Lessons on Amazon (00:06:11)Michael discusses his initial struggles on Amazon, including a near-suspension, dealing with inaccurate negative reviews, and learning by doing.Impact of Chinese Sellers and Business Failure (00:08:18)Michael explains how Chinese manufacturers entering the market led to the downfall of his first Amazon business due to competition.Actionable Takeaway 1: Product Reviews (00:09:03)Dissect customer reviews to improve your product. Fixing defective inventory is more important than short-term cash flow for long-term success.Actionable Takeaway 2: Creative Content (00:10:58)Use images to visually convey the solution your product provides. Add keyword-rich text to images for better organic ranking.Actionable Takeaway 3: Product Diversification (00:13:09)Focus on bringing new products to market to avoid dependency on a few items and ensure long-term business growth.Final Thoughts on Actionable Takeaways (00:14:28)Michael adds the importance of cutting losing products to free up cash and mental energy, and embracing controlled experimentation.Most Influential Book (00:16:10)Michael recommends "My Utmost for His Highest" for personal challenges and "Gap Selling" for improving his business sales process.Productivity Tool Recommendation (00:17:44)Michael highlights Zapier for automating tasks between different software, saving significant time on administrative work like scheduling and lead management.Respected Figure in E-commerce (00:19:37)Michael recommends following Brett Bohanon ("The Amazon Cowboy") for his practical knowledge and live learning cohort, "Amazon with Brett."How to Connect with Michael Maher (00:21:18)Michael shares the best ways to contact him, including his email, LinkedIn, and the Cartology agency website for more information.Links and Mentions:"Ecomm Breakthrough Consulting": "00:01:00" "Ecom Balance": "00:02:00" "Outsource School": "00:02:00" "TierPeak": "00:05:00" "Zapier": "00:17:54" "ClickUp": "00:17:54" "Calendly": "00:18:50" "SquadCast": "00:18:50" "Make (formerly Integromat)": "00:19:32" "Amazon with Brett": "00:20:52" Books "My Utmost for His Highest": "00:16:21" "Gap Selling": "00:16:21" Additional Mentions "The Longer Game Podcast": "00:02:00"Transcripts:Josh Hadley 00:00:00 Welcome to the Ecomm Breakthrough Podcast. I'm your host, Josh Hadley, where I interview the top business leaders in e-commerce. Past guests include Kevin King, Michael E Gerber, author of the Emmett and Howard Ty. Today I'm speaking with Michael Maher, the owner and visionary for Cartology, a custom done for you services agency that provides full spectrum management for brands on Amazon. And we're going to be talking a lot about the experience he has in seeing what is actually working today to help scale brands on Amazon, and we're going to dive into those specific strategies. This episode is brought to you by Ecomm Breakthrough Consulting, where I help seven figure companies grow to eight figures and beyond. Listen, Michael, I started my business back in 2015 and I grew it to an eight figure brand in seven years, but I made a lot of mistakes along the way. That made the path of getting to eight figures take a lot longer than it needed to. There were times where I had self-doubt in myself as a leader, where whether I could actually run and lead a team of people, or whether my business could actually survive on the Amazon Marketplace, or if we would have the cash flow to be able to purchase new products in order to continue to grow.Josh Hadley 00:01:11 I wish I would have had a guide along the way that would have made getting there a lot quicker and easier to help me navigate around those stumbling blocks I ran into. So to our listeners, those of you who are running into similar obstacles or you're hitting plateaus and you want to know the next steps to t...
In this episode of the Harvest Growth Podcast, Jon LaClare sits down with Melissa Donohoe, founder of Send It Team, to break down the email marketing strategies that help direct-to-consumer brands convert more subscribers, build stronger customer relationships, and generate repeat sales.Melissa explains why an email list is one of the few marketing assets a brand truly owns—and why relying entirely on platforms like Amazon, Meta, or organic social can put growth at risk. She shares how brands can use email not just to sell, but to create meaningful connections through customer-informed messaging, helpful content, and a brand voice that feels personal rather than promotional.The conversation covers the highest-impact places to start, including welcome flows and cart-abandonment emails, along with the importance of measuring engagement—not only revenue. Melissa also shares practical advice for improving deliverability, using transactional emails strategically, growing a higher-quality list, and leveraging partnerships when paid traffic is limited.In today's episode of the Harvest Growth Podcast, we cover:Why your email list is one of your most valuable owned marketing assetsHow welcome and cart-abandonment flows can create fast returnsWhy selling in every email hurts engagement and customer trustHow to use customer language to create more effective email copyWhat email deliverability really means—and how to evaluate itHow transactional emails can improve the customer experience and drive actionThe best ways to build a list of high-value, engaged subscribersWhy partnerships can help emerging brands grow without a major ad budgetHow to balance promotional offers with relationship-building contentIf you're launching or scaling an eCommerce brand, this episode offers a practical framework for turning email marketing into a dependable growth and retention channel.Want to connect with Melissa? Visit Send It Team.Do you have a brand you'd like to launch or scale? Visit HarvestGrowth.com to book a free consultation and learn how our team has helped generate over $2 billion in product sales.
Scott Ohsman of Always Off Brand and I recorded our Slightly Off Commerce collaboration at Shoptoberfest in Nashville, and two of our guests came at the same business from opposite sides of the Atlantic. Timo Weltner co-founded NETFORMIC in Germany, where it has been a Shopware partner for years. Tom Sieger runs the United States side.We cover why regulated industries have to solve complexity in the data model before the storefront, how a pricing engine built on a product information system found two ways a customer was losing money, and what a European engineering mindset changes in a sales conversation.Guests: Tom Sieger, Partner, NETFORMIC USA, and Timo Weltner, CEO and Co-Founder, NETFORMIC GmbH.The B2B Commerce Trends and Opportunities Report, written and researched by Content Cucumber and presented by Shopware, is free at contentcucumber.com.
tl;dr What you'll learn:Why transparent delivery promises can influence conversion, trust and loyalty.How delivery choices, pricing, customer value and returns affect profitability.What to consider when deciding whether to build or buy delivery capabilities—and where AI may help.Delivery's often treated as a cost to contain but it also shapes whether customers trust a brand, complete a purchase and come back. In this conversation, James Gurd and Fraser Trivett, CRO at Ingrid, explore how ecommerce businesses can rethink delivery as both a customer experience and a profit-centre opportunity.The key is to make delivery promises clear, accurate and suited to customers' needs. Hidden costs or missed promises can undermine trust, while well-chosen delivery options can help reduce checkout friction and support healthier margins. The discussion covers using customer and product data to make more strategic decisions, weighing build-versus-buy choices and how AI can help businesses act on delivery insights faster.
The following article of the E-Commerce & Retail industry is: 'How Marine Insurance Drives Proactive Port Risk Strategy' by Esau Misael Mendoza Hernández, Chief Business Development Officer, Keeper Cargo Insurance.
Najdroższa infolinia w Twojej firmie to Twój dział handlowy. Status zamówienia, faktura, limit kredytowy - klienci dzwonią i pytają o dane, które macie w ERP. Handlowiec je odczytuje, odkłada słuchawkę i odbiera kolejny telefon. Na sprzedaż zostaje przez to niewiele czasu.Ten problem zwykle zaczyna się już na etapie wdrożenia. Firmy dopracowują stronę główną, kartę produktu i koszyk, a panel klienta zostawiają na sam koniec, lub nie ruszają go wcale. Tyle że domyślny panel na platformie e-Commerce powstał z myślą o kliencie B2C, który wraca raz na kilka miesięcy, a nie o zakupowcu, który pracuje z Twoją platformą na co dzień.W tym materiale pokazuję 5 filarów panelu klienta B2B, dzięki którym Twoi klienci obsłużą się sami.Z tego filmu dowiesz się:➡️ dlaczego jedno zamówienie w B2B potrzebuje dwóch statusów➡️ jak obsłużyć zapytania ofertowe, żeby handlowiec od razu wiedział, komu może dać rabat➡️ jak ułatwić ponowne zamówienia i nie zamknąć klienta w bańce tych samych produktów➡️ jak odwzorować w panelu oddziały, role i akceptacje zamówień - i kiedy lepiej uprościć proces niż platformę➡️ po co klientowi dashboard, który spina wszystko w jednym miejscuJeśli projektujesz właśnie platformę B2B albo widzisz, że Twoi handlowcy toną w telefonach typu „gdzie jest moja faktura?" - ten film jest dla Ciebie.
In dieser Folge des Onlineshop Geflüster Podcasts geht es um einen Satz, den ich ständig von Shopbetreibern höre und nicht mehr hören kann: „Ich habe ein Marketing-Problem." Die Symptome kennst du wahrscheinlich. Der Spend lässt sich nicht skalieren, die Kosten pro Neukunde sind zu hoch, der Umsatz stagniert seit Monaten auf einer Linie. Das Problem liegt aber fast nie am Marketing selbst, sondern dahinter. Die meisten Shops sind im Blindflug, haben ihre Zahlen nicht im Griff und kein klares Ziel, was ein Neukunde kosten darf. Ohne dieses Ziel traut sich niemand, den Spend hochzudrehen, und man wartet auf vermeintlich gute Werte, die eigentlich viel zu hoch angesetzt sind. Ich hatte schon Shops im Onboarding, die überzeugt waren, sie könnten nicht aufdrehen. In den Zahlen habe ich dann gesehen, dass sie die ganze Zeit hätten aufdrehen können. Wir haben im Onboarding den Spend hochgezogen und die Umsätze innerhalb weniger Wochen vervielfacht, ohne sonst irgendetwas zu verändern. Du erfährst, warum das gefühlte Marketing-Problem in den meisten Fällen ein Zahlen-Problem ist, welche Kennzahlen du im Griff haben musst bevor du skalierst, von Neukunden-Kosten über den nötigen ROAS bis zu Wiederkaufsrate und Discountquote, und warum blindes Aufdrehen ohne diese Klarheit genauso teuer werden kann wie das Stagnieren. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin __________
Most founders start with a solution and go looking for a problem. Jevon Le Roux says it should be the other way around.In this episode of The Quest for Success, hosts Dylan and Jam Pathirana talk with Jevon about his journey from professional surfer to business leader and startup founder. After building Nike's Hurley brand in South Africa and leading major retail and e-commerce businesses, Jevon Le Roux is the founder of Keeyu, an Ecommerce automation and AI Ecommerce Operations company. You can find Jevon and Keeyu at https://keeyu.com.Jevon shares how early failures shaped his approach to business, what he learned from making tough leadership decisions, and how a warehouse sale during COVID revealed a costly problem with online orders. He also explains why Keeyu's first product was more of a "vitamin" than a "painkiller," how customer feedback led the team to rethink its product, and what it takes to keep going through fundraising rejection and startup uncertainty.In this conversation: - Why Jevon sees success as constant evolution, not money or status - Lessons from professional surfing that carried over into business - What it takes to move from selling a product to building a company - How listening and collaboration can help leaders earn trust - The difference between a "vitamin" and a "painkiller" product - Why founders should find a real problem before building a solution - How Jevon and his co-founders divide responsibilities and handle challenges - What resilience, customer discovery, and fundraising look like in practiceWhether you're building a startup, leading a team, or considering a career change, Jevon's story offers an honest look at the setbacks, decisions, and persistence behind business growth.Chapters00:00 Intro and meeting Jevon Le Roux03:03 Jevon's definition of success04:17 Growing up competitive and discovering surfing07:41 Family support and values for the next generation08:35 Funding a surfing career through hustle and self-promotion11:03 From professional surfing to building a business12:15 Retail sales vs. B2B SaaS go-to-market13:11 Learning to run a business while building Hurley15:05 Learning from failure and making reversible decisions16:13 Leading Gloria Jeans through a difficult turnaround17:11 Making SurfStitch profitable and learning e-commerce18:55 Leadership mistakes and earning trust21:13 Jevon's 90-day plan for listening before making changes22:41 The COVID warehouse sale that revealed a hidden problem26:12 Turning that problem into the idea for Keeyu28:25 Validating the problem before building a solution29:55 Why Keeyu's first product was a “vitamin,” not a “painkiller”33:29 How Keeyu helps retailers prevent order problems36:14 Why distribution and go-to-market matter38:12 Winning early customers and learning from product feedback40:36 Building a strong co-founder relationship42:02 Dividing roles across the founding team43:10 Raising $7 million and navigating fundraising46:29 What early-stage investors are really backing48:51 Returning to startup life after corporate leadership50:24 Product lessons and Keeyu's evolving direction52:24 AI, changing roles, and the future of work54:02 Keeyu's global growth plans55:25 The values Jevon hopes to pass on to his son57:05 Advice for corporate leaders considering a startup59:23 Jevon's long-term definition of success#QuestForSuccess #JevonLeRoux #Keeyu #Entrepreneurship #StartupJourney #AI #Leadership #Resilience #ProductMarketFit #Fundraising #SuccessMindset #BusinessPodcast #Inspiration #FounderStory #EcommerceFollow us on all your favourite platforms:Youtube: https://www.youtube.com/@TheQuestforSuccessPodFacebook: https://www.facebook.com/people/The-Quest-For-Success-Podcast/61560418629272/Instagram: https://www.instagram.com/thequestforsuccesspod/Twitter: https://x.com/quest4success_LinkedIn: https://www.linkedin.com/company/the-quest-for-successTikTok: https://www.tiktok.com/@thequestforsuccesspodWebsite: www.thequestforsuccesspodcast.com Please share this around to anyone you think will get value from it : )
1️⃣ Notre 1ère actualité est un bilan E-Commerce 2026 en Europe. Le e-commerce européen continue de progresser, mais la carte des opportunités se redessine. En 2025, les ventes B2C en ligne ont atteint 911 milliards d'euros, contre 842 milliards un an plus tôt, soit une hausse de 7%.2️⃣ Pour notre 2ème actualité, nous zoomons sur la France avec un bilan E-Commerce T2. Le e-commerce français accélère aussi, mais les 52,2 milliards d'euros dépensés au deuxième trimestre 2026 ne racontent qu'une partie de l'histoire.Notre épisode précédent "ChatGPT Ads : faut-il déjà investir sur ce nouveau canal ?" : https://youtu.be/iu5V9MvTL2w
AI can write your product descriptions, generate ad creative, and answer customer questions. But those might not be the most valuable uses of AI for ecommerce. In this episode, we sit down with Eric Bidinger, co-founder and CEO of Luca AI, a tool that uses AI to analyze business data and help entrepreneurs identify opportunities to improve their businesses. We explore where AI is actually making a difference for online businesses and where the hype is getting ahead of reality. One of the biggest opportunities is hidden inside the less exciting parts of running a business. The goal isn't simply to use AI to generate more data. It's to turn that data into better decisions. AI can analyze huge amounts of business data to uncover operational inefficiencies, pricing opportunities, inventory problems, and other areas where money is being left on the table. We also discuss how AI could change the way ecommerce businesses think about growth capital, why smaller operational improvements can have a major impact on profitability, and what entrepreneurs should be paying attention to as AI continues to evolve. If you're looking for new ways to unlock growth or simply want to optimize your business, this episode is packed with useful information. Topics discussed in this episode: 02:32 - The origins of Luca AI and what the software does 06:55 - Where AI is useful vs. where it's still hype 11:41 - Using AI for the less obvious parts of ecommerce 18:41 - Debt, equity, and other ways to finance growth 21:25 - How AI can identify opportunities you aren't looking for 31:29 - The problem with AI hallucinations and business data 38:25 - How technical do modern founders need to be? 40:41 - How to balance AI data with out-of-the-box thinking 43:28 - Creating a competitive advantage when everyone has AI Mentions: Empire Flippers Podcasts Empire Flippers Marketplace Create an Empire Flippers account Subscribe to our weekly newsletter Luca AI Eric's LinkedIn Sit back, grab a coffee, and learn how to optimize and grow your business using AI.
Shopify Masters | The ecommerce business and marketing podcast for ambitious entrepreneurs
After a viral TikTok video doubled her sales overnight, former comedy writer Bette Bentley built Skimpies—a first-of-its-kind organic cotton liner for leggings—into a multimillion-dollar brand. By committing to live sell on TikTok for three hours a day for six months straight, Bette cultivated a fiercely loyal organic community without spending a single dollar on paid advertising. Today, the startup carries a $10 million valuation and continues to disrupt the traditional intimate wear market. For more on Skimpies, in show notes, click here. Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.
Bruce Borenstein is the Founder and CEO of OPN Sound, a company specializing in innovative open-ear audio technology. A veteran technology executive with over 40 years of leadership experience, he co-founded AfterShokz, now Shokz, helping pioneer the open-ear audio category and scale the company to tens of millions in sales. Bruce is a recipient of the Consumer Technology Association's Innovation Entrepreneur Award and the author of Beyond the Startup: What Every Founder Needs to Know After Launch. He also advises emerging technology companies through PH Advisors, helping founders navigate commercialization, partnerships, and business growth. In this episode… A great idea is only the beginning — the real challenge is turning innovation into a brand customers choose. Breaking into major retailers is only part of the challenge — how do you create demand, drive sell-through, and build customer loyalty that supports long-term growth? With decades of experience in consumer technology, Bruce Borenstein credits passion, partnerships, and customer education as the foundation of sustainable growth. He highlights how leveraging established industry connections opened doors with major retailers, while close collaboration with retail partners turned shelf space into sales. Bruce also emphasizes the value of exceptional customer service, including lifetime warranty to build trust and loyalty. His experience shows that successfully introducing a new product category requires more than innovation — it takes strategic pricing, thoughtful distribution, and a long-term focus on customer value. In this episode of the Inspired Insider Podcast, host Dr. Jeremy Weisz sits down with Bruce Borenstein, Founder and CEO of OPN Sound, to discuss building and scaling innovative consumer technology brands. They explore launching a new product category, breaking into major retailers, and creating effective distribution strategies. Bruce also shares insights on pricing, customer loyalty, and the lessons founders need to scale successfully.
New customers could be sitting on your site right now, waiting for a reason to join your email list before Black Friday. This week, I'm sharing ways to grow your email list before the holiday rush, from the basics most stores get wrong to the creative ideas your competitors aren't using yet. Shoppers are already researching their Black Friday buys, and the ones who join your list now are the ones you'll get to sell to when your sale drops. Whether you have a handful of subscribers or thousands, you'll walk away with a few new ways to get more of the right people on your list in time for BFCM. In this episode: How to optimize your pop-up strategy The default Klaviyo setting quietly keeping past customers off your list A mystery discount code idea that gets people excited to open your Black Friday emails How to make social media sign-ups feel like a game instead of a chore When price drop and wishlist alerts are worth the setup (and when to skip them) What happens when you keep your sign-up forms live during Cyber Week _______ Links Mentioned Full Show Notes https://ecommercebadassery.com/394 Holiday Resources https://ecommercebadassery.com/holidaypodcast The Lounge https://ecommercebadassery.com/membership _______ Learn With Me Work with Me 1:1 https://ecommercebadassery.com/ecommerce-help/ https://ecommercebadassery.com/email-marketing/ Courses & Membership https://ecommercebadassery.com/membership https://ecommercebadassery.com/programs _______ Let's Connect Website: http://ecommercebadassery.com Instagram: http://instagram.com/ecommercebadassery Membership: http://ecommercebadassery.com/membership _______ Rate, Review, & Subscribe Like what you heard? I'd be forever grateful if you'd rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it's also valuable feedback for me to continue bringing you the content you want to hear. Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683
AI can write your product descriptions, generate ad creative, and answer customer questions. But those might not be the most valuable uses of AI for ecommerce. In this episode, we sit down with Eric Bidinger, co-founder and CEO of Luca AI, a tool that uses AI to analyze business data and help entrepreneurs identify opportunities to improve their businesses. We explore where AI is actually making a difference for online businesses and where the hype is getting ahead of reality. One of the biggest opportunities is hidden inside the less exciting parts of running a business. The goal isn't simply to use AI to generate more data. It's to turn that data into better decisions. AI can analyze huge amounts of business data to uncover operational inefficiencies, pricing opportunities, inventory problems, and other areas where money is being left on the table. We also discuss how AI could change the way ecommerce businesses think about growth capital, why smaller operational improvements can have a major impact on profitability, and what entrepreneurs should be paying attention to as AI continues to evolve. If you're looking for new ways to unlock growth or simply want to optimize your business, this episode is packed with useful information. Topics discussed in this episode: 02:32 - The origins of Luca AI and what the software does 06:55 - Where AI is useful vs. where it's still hype 11:41 - Using AI for the less obvious parts of ecommerce 18:41 - Debt, equity, and other ways to finance growth 21:25 - How AI can identify opportunities you aren't looking for 31:29 - The problem with AI hallucinations and business data 38:25 - How technical do modern founders need to be? 40:41 - How to balance AI data with out-of-the-box thinking 43:28 - Creating a competitive advantage when everyone has AI Mentions: Empire Flippers Podcasts Empire Flippers Marketplace Create an Empire Flippers account Subscribe to our weekly newsletter Luca AI Eric's LinkedIn Sit back, grab a coffee, and learn how to optimize and grow your business using AI.
A special episode, recorded live at Shoptoberfest in Nashville, Tennessee, and co-hosted with Scott Ohsman of Always Off Brand. Shoptoberfest is presented by Shopware.Karthik Chidambaram is the founder and CEO of DCKAP, an ERP-first integration platform for distributors and manufacturers.The conversation covers how DCKAP went from a well known Magento agency to a product company after a Prophet 21 integration for a distributor turned out harder than anyone expected, why Karthik built an ERP-first integration platform instead of a general iPaaS, what a manufacturer rep taught him about why the middle of the channel survives, the expansion into manufacturer ERPs with Global Shop Solutions, his Driven by DCKAP podcast, and running a fully remote team across the United States and twelve states in India.Links DCKAP https://www.dckap.comLearn more about our at-event interviews at talk-commerce.com/events.
Et si la seconde main devenait un moteur de croissance pour le commerce du neuf ?Le marché de la seconde main continue de progresser fortement et le prix reste la première motivation des acheteurs. Mais son développement commence aussi à modifier les comportements d'achat. La valeur de revente d'un vêtement peut désormais entrer en ligne de compte au moment de choisir une marque, tandis que certaines enseignes utilisent la reprise pour faire revenir leurs clients et générer de nouvelles ventes.C'est sur cette articulation entre neuf et seconde main que Vincent Huché-Deniset a construit Paradigme avec son frère Fabien. Les consommateurs peuvent revendre leurs vêtements contre des cartes cadeaux utilisables chez une cinquantaine de marques et d'enseignes partenaires. Une mécanique qui permet à ces acteurs de prendre position sur la seconde main tout en soutenant leur commerce historique.Mais cette mécanique pose une difficulté très concrète. Chaque vêtement est quasiment une référence unique et doit être traité individuellement sans faire exploser les coûts. Pour y parvenir, Paradigme a développé ses propres outils et intégré l'IA à plusieurs étapes de ses opérations. Elle permet notamment d'enrichir les fiches produits et de générer des visuels portés, avec un impact direct sur la conversion et les retours.Et cette technologie développée pour les besoins de Paradigme intéresse désormais directement les marques.Avec Vincent, nous décortiquons l'économie de ce modèle et les choix qui ont permis à Paradigme de grandir avec une équipe d'une dizaine de personnes. Un échange qui parle bien sûr de seconde main, mais aussi de rentabilité, d'IA et, plus largement, de la façon dont on construit aujourd'hui un modèle de commerce capable de scaler.Bonne écoute, toujours sans coupure !Pour suivre Les Digital Doers :LinkedIn | Insta | Facebook | Tiktok | WhatsApp | Site webHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.
Glam & Grow - Fashion, Beauty, and Lifestyle Brand Interviews
For the past 15 years, Danielle DuBoise has been at the forefront of the functional nutrition movement, building Sakara into one of the most recognizable wellness brands in the country. She co-founded the company in 2011 with childhood friend Whitney Tingle to reimagine the relationship between food and health. What began as a small organic meal-delivery service in New York has grown into a nationally recognized brand spanning prepared meals, supplements, and functional wellness products. Danielle has helped bring concepts like food as medicine, gut health, plant-forward nutrition, and functional wellness into the mainstream. Her perspective is especially compelling today as wellness evolves beyond restrictive diets and quick fixes toward a more holistic understanding of nutrition, metabolic health, gut health, and longevity. Having watched the industry move from cleanses and detoxes to today's focus on fiber, the microbiome, and personalized wellness, Danielle offers a thoughtful perspective on separating meaningful health practices from passing trends. She would be a strong voice on the future of functional nutrition, the connection between gut and metabolic health, food as medicine, wellness misinformation, and building a healthier, more intuitive relationship with food.In this episode, Danielle also discusses:The evolving role of supplements in modern wellnessThe powerful connection between gut health, metabolism, and longevityWhat food as medicine really looks like in everyday practiceHow to separate meaningful wellness advice from the latest trendsCreating a healthier, more intuitive approach to food and nourishmentDitching process foods and why your brain craves themHow meal delivery service brings peace and gives you your time backWe hope you enjoy this episode and gain valuable insights into Danielle's journey and the growth of Sakara. Don't forget to subscribe to the Glam & Grow podcast for more in-depth conversations with the most incredible brands, founders, and more.Be sure to check out Sakara at www.sakara.com and on Instagram at @sakaralife Rated #1 Best Beauty Business Podcast on FeedPostThis episode is brought to you by WavebreakLeading direct-to-consumer brands hire Wavebreak to turn email marketing into a top revenue driver.Most eCommerce brands don't email right... and it costs them. At Wavebreak, our eCommerce email marketing agency helps qualified brands recapture 7+ figures of lost revenue each year.From abandoned cart emails to Black Friday campaigns, our best-in-class team manage the entire process: strategy, design, copywriting, coding, and testing. All aimed at driving growth, profit, brand recognition, and most importantly, ROI.Curious if Wavebreak is right for you? Reach out at Wavebreak.co
“You almost feel stupid buying the product as a one-time customer.” Why do some subscription brands retain customers and stack LTV while others lose them? Matt Bertulli (CEO, Pela & Lomi) and Cody Plofker (Advisor & fmr. CEO, Jones Road) sit down with Aidan Thibodeaux (CEO, Skio) and Bernard Meyer (AI Operations Manager, Omnisend) to ask the questions every subscription brand needs answered. Aidan argues that the offer matters more than anything else. He pushes quarterly plans and free gifts over discounts. Discounts train customers to wait for deals. He sets targets of 65% or higher for subscription take rate, 80–90% retention into the second order, and 35% at six months. Bernard lays out the post-purchase basics, including a welcome email that sets expectations and check-ins after delivery. The group also debates when to ask for reviews, roasts Winks' current buy box, then closes with quick skip buttons, subject line tests, and win back emails built on cancel flow data. The question every subscription company needs to answer: What exactly are you promising a subscriber with recurring orders? Powered By OuterSignal https://9ops.co/outersignal Richpanel https://9ops.co/richpanel Runneth https://9ops.co/motion-runneth Skio https://9ops.co/skio-9operators Omnisend https://9ops.co/omnisend TBAR Partners https://9ops.co/tbarpartners Operators Portal https://portal.9operators.com/dashboard Operators Newsletter https://9operators.com/
A special episode, recorded live at Shoptoberfest in Nashville, Tennessee, and co-hosted with Scott Ohsman of Always Off Brand. Shoptoberfest is presented by Shopware.Sebastian Hamann is the co-founder and CEO of Shopware, the company he started with his brother Stefan in the village of Schöppingen, Germany, when the two were teenagers.The conversation covers how the product got its name after an earlier name, Shop IT, fell flat, the decision to go open source in 2010 and watching the download numbers climb, how he and Stefan split the work between design and engineering, why the two skipped university, and the decision around 2021 and 2022 to take investment and build the US business. Sebastian also shares what did not carry over from the European playbook and why he is hungry to rethink commerce for agents and for humans.Links Shopware https://www.shopware.comLearn more about our at-event interviews at talk-commerce.com/events.
In June, USPS and DHL eCommerce signed a long-term, $10+ billion deal expanding their last-mile parcel partnership — the biggest structural shift in their 25-year relationship. In this episode, we speak with DHL eCommerce Americas CEO Scott Ashbaught to break down what the agreement means for e-commerce logistics, why DHL is leaning on USPS's 170M-address network instead of building its own final-mile operation, and what it signals about the future of parcel delivery infrastructure in the U.S.
Brett Sullivan is the VP of Merchandising at Backcountry and Competitive Cyclist, the largest cycling e-commerce business in the US. Brett started as a mechanic in their bike shop 14 years ago. We talk about what really drives demand today and why customers from paid ads are fragile. He explains how their Gearhead service turns first-time buyers into loyal ones, how they came through the post-COVID drop-off, and how the Amazon effect has changed what customers expect. We also discuss how he sees brands trying to break into the US, and what exactly what he looks for.Read the latest 'The Business of Cycling' BlogSign up for 'The Business of Cycling' Newsletter
I'm officially back in the world of eCommerce brand ownership. After selling my fashion brand in 2023, I honestly wasn't sure I'd ever own another eCommerce business. But I've recently purchased Max & Blu, an Australian dog accessories brand, and this time I'm approaching things very differently. A lot has changed since I was last running an eCommerce brand. AI has completely changed what's possible, and I've spent the past few years coaching established eCommerce founders and getting an inside look at a lot of different businesses. I'm also very clear on what I don't want to recreate. In this episode, I'm taking you behind the scenes of how I plan to build and grow Max & Blu differently this time, from keeping the business incredibly lean to using AI in ways that simply weren't possible when I was building my previous brand. I'm also sharing how my definition of a successful eCommerce business has changed, and why the way I build Max & Blu needs to support the life I want to live, not take it over. And this is just the beginning. I'll be sharing what I test, what works, what doesn't and what I change my mind about as I put everything I teach back into practice in my own business. In this episode: • Why I've decided to own an eCommerce brand again• What I plan to do differently this time around• How AI is changing the way I think about building a team and running the business• Why I want to build and test faster• How my definition of a successful eCommerce business has changed Follow the Max & Blu journey I'll be sharing plenty more behind the scenes as I grow Max & Blu and put my own strategies back into practice. If you run an eCommerce brand yourself, make sure you follow the podcast so you can come along for the ride. Links
Ecom Secrets mit Daniel Bidmon / E-Commerce, Funnels, Marketing
Airfreight markets are facing constant disruption, from shifting ecommerce flows and changing rates to tight capacity and growing uncertainty across major trade lanes. In this special sponsored episode, Tristan Koch, Chief Commercial Officer at Awery Aviation Software, joins us to discuss the latest China-Europe ecommerce trends, how airlines and forwarders are responding to volatile demand, and why different booking platforms can show very different rates and capacity for the same flight. He also explains how Awery's new AI-powered data search and reporting functionality can help air cargo professionals make sense of an increasingly complex market. Sponsored by Awery Aviation Software.
What's keeping Transpacific freight rates elevated as the peak season approaches? This week, Gavin van Marle joins us to discuss the latest rate movements, the changing US-Canada trade relationship and a significant leadership shake-up at PIL. Plus, Awery's Tristan Koch joins us to examine the latest airfreight data, the continuing decline in China-Europe ecommerce volumes, shifting rates and capacity, and how new technology could help the industry navigate an increasingly volatile market. All this and more, in under 20 minutes on this week's News in Brief Podcast!
Black Friday early access emails started landing in September this year. Which is giving Coles and Woolworths putting hot cross buns on the shelf on Boxing Day. If your Q4 plan is basically one question, being how much do we discount and when do we start, this episode is worth a listen before you lock anything in. In this episode of The Brand Marketing Show, Catherine Langman walks through six steps to a Q4 that's actually profitable for a premium eCommerce brand. Only one of them has anything to do with Black Friday discounts. Covering the number that should be setting your ad spend all year round (and no, it isn't ROAS), a twenty-minute exercise that shows you where your real demand peak is, the five or six seasonal moments your customer moves through between now and February, why a banner across your existing images isn't a campaign, how to do Black Friday on purpose, and why January is a growth window rather than a hangover. Plus why Ezra Firestone's 2026 Q4 guide came as such a surprise. Marketing strategy for premium, founder-led eCommerce brands that want profitable, sustainable growth. Book a Brand Growth Strategy Session: https://www.productpreneurmarketing.com/book-a-brand-growth-strategy-session/ q4 planning ecommerce, black friday strategy, ecommerce marketing australia, contribution margin, premium brand marketing, how to plan black friday, ecommerce without discounting
In a special episode of The Negotiation, WPIC CEO Jacob Cooke sits down with Dr. Henry Wang, founder and president of the Center for China and Globalization (CCG), one of China's leading policy think tanks. The conversation takes place fresh off the Trump-Xi summit — a historic meeting that put AI governance, trade stability, and the future of the US-China relationship back at the centre of global attention.Dr. Wang is a former Counselor to China's State Council, a member of the Chinese People's Political Consultative Conference, and one of the most widely cited Chinese foreign policy voices in international media. In this episode, he gives his immediate read on the summit's outcomes, what they mean for the bilateral relationship, and where the US and China go from here.The conversation then turns to AI — the most consequential item on the bilateral agenda. Dr. Wang explains his call for a global no-first-use policy covering AI-enabled autonomous weapons, walks through his argument that the US AI capex boom carries risks that cooperation with China could help mitigate, and assesses what an effective US-China AI governance framework would actually look like in practice. He also breaks down China's AI advantages — not in frontier models, but in application scale, deployment infrastructure, and commercial reach — and what that means for international businesses operating in the region. Discussion Points· Dr. Wang's immediate reaction to the Trump-Xi summit outcomes and what they signal about the trajectory of the US-China relationship· Why this summit was a significant anchor for bilateral stability — and what was at stake if it had gone badly· The areas of US-China cooperation beyond tariffs and technology: people-to-people exchanges, global security challenges, and why they keep getting crowded out· Assessment of progress on the AI file at the summit — where things moved forward and where they fell short· The case for a global no-first-use policy on AI-enabled autonomous weapons, modelled on nuclear precedent· Why Dr. Wang compares the US AI capex boom to an arms race — and the economic risks that cooperation with China could help avoid· What an effective US-China AI governance framework looks like in practice, and what it would take to get there· China's AI advantages in application, deployment, and commercial scale — and what that means for international businesses· Whether the summit leaves Dr. Wang more or less optimistic about the bilateral relationship over the next few years· The work CCG is doing on US-China relations and global governance, and where listeners can follow Dr. Wang's thinking
How does an iconic Canadian outdoor retailer turn a return to Canadian ownership into lasting growth? On this episode of The Voice of Retail, host Michael LeBlanc sits down with Chris Speyer, Chief Merchandising Officer and Equity Partner at MEC (Mountain Equipment Company), and Michele Guimond, VP of Marketing at MEC. They talk candidly about brand trust, merchandising strategy, community building and what it takes to win in Canadian retail today.Chris traces MEC's journey from beloved co-op to U.S. private equity ownership. In May 2025, a small group of equity partners, including Chris, brought it back to majority Canadian ownership. A proud fellow Ottawa native, Chris returned to Canada after nearly two decades in the U.S., including years as Chief Merchandising Officer at REI. He explains how MEC has refocused on climbing, hiking, camping and backpacking, and why it refuses to out-discount Amazon or Walmart. That discipline is delivering double-digit revenue growth and stronger full-price margins.Michele, whose background includes Aritzia and Arc'teryx, explains why MEC never lost its "Canadianness" through the ownership changes. She says trust lives in the one-to-one moments between members and expert staff. She shares two powerful signals from the past 18 months: a re-engaged core of loyal members and a fast-growing cohort of new customers choosing MEC for the first time.The conversation digs into the buy Canadian movement and how consumers really shop it. Canadian origin is a helpful decision filter, but quality, durability, sustainability and innovation come first. Chris spotlights Canadian trail running brands including Norda, Ciele, NAAK and Arc'teryx, alongside MEC's own label. He also unpacks how tariffs and supplier negotiations are reshaping retail buying.Michele introduces Train for the Trails, MEC's free national community program. It offers digital training guides, expert coaches, and local group runs for everyone from first-time 5K runners to seasoned racers. Chris also weighs in on REI and the future of specialty outdoor retail in the U.S.The episode closes with sharp holiday 2026 retail advice. Michele urges marketers to win authentically, build relationships instead of transactions and invest in post-holiday lifecycle marketing. Chris makes the case for curated accessories, uncompromising peak-season service and targeted promotions over blanket discounts. He also explains why expert store staff should check AI product recommendations.And listen for a little breaking news: Chris reveals that MEC is opening a smaller-format store in Whistler Village this November, featuring a curated collection focused on MEC's own label.Whether you're a retail executive, marketer, merchant or outdoor enthusiast, this is a masterclass in brand trust and purpose-driven growth. Listen now and subscribe to The Voice of Retail for more conversations with Canada's top retail leaders. Presented by Konek, Canada's Way to Pay. Visit Konek.ca to learn more. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025 and 2026. Thinkers 360 has named him on of the Top 50 global thought leaders in retail. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
Plus: Meta unveils new AI-powered hardware. And Amazon announces a new robotics manufacturing facility in Indiana. Danny Lewis hosts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
The Future of E-Commerce in 2026: AI, Amazon and Valuations New guest – Jaryd Krause I'm joined by Jaryd Krause, host of the Buying Online Businesses Podcast and an experienced online business buyer and adviser. Tune in as we discuss Amazon versus owning your audience, Shopify and direct sales, changing e-commerce valuations, AI automation, tariffs, advertising data, and why platform dependence can reduce business value. We also examine what caused Amazon aggregators to fail, how online businesses are valued, where buyers can find opportunities, and which risks deserve closer due diligence. This is a must-see event for e-commerce entrepreneurs, business buyers, investors, and anyone interested in acquiring or growing an online business. Set a reminder on YouTube: https://youtu.be/rfc-qRTbcNc It will be going live Thursday September 24, 2026 at 2:30 PM Atlantic Time and 1:30 PM Eastern Time See you there! David C Barnett
Ben Lord, Founder and CEO of Softlimit, has been in and around the music industry for over 30 years and in ecommerce for the last sixteen. A touring drummer (Falling Forward / Elliott / Sharon Van Etten / Mascott / Bird of Youth / Phantom Family Halo / Kilowatthours), he's also released records through independent labels (Initial, Revelation, Temporary Residence Ltd., Jagjaguwar), and worked in Atlantic Records' New Media Division during the launch of the first digital music store.He later led campaigns at Bond Strategy and Influence across entertainment verticals before spending the last decade building Softlimit, a Shopify Premier Partner Agency helping brands like Sacred Bones, Temporary Residence Ltd., Polyvinyl, Moon Juice, Misen, and The Perfect Jean grow their ecommerce revenue.Music still sits at the center of his life, and he works closely with label heads, agents, and artists.In This Conversation We Discuss:This conversation draws on Softlimit's January 2026 whitepaper, "Built-In Demand, Broken Infrastructure: The Music Industry's Revenue Gap," co-authored by Ben Lord and Martina England, which explores how independent labels can close the gap between fan demand and captured revenue by adopting DTC ecommerce practices.[00:00] Introduction[01:17] Helping the music industry master D2C[01:54] From touring drummer to agency founder[02:53] Why agencies walk away from music clients[04:03] Why label stores are glorified merch shops[05:59] When clients show up with the prescription[06:56] Conversion and AOV wins for music clients[07:24] Fixing broken filters and legacy platforms[09:23] The cost of selling through third parties[10:33] Why music isn't like other big catalogs[11:51] How labels lift conversion rate and AOV[12:31] Cross-sells built on product relationships[13:55] Label-curated "you'll like this too" picks[14:55] The Shopify tech stack behind the wins[15:33] Cleaning up messy product data[15:50] Migrating legacy CMS data and using Rebuy[17:14] Why indie labels hesitate on email and SMS[18:51] Turning fan data into more tour sales[20:48] Fan clubs and new streaming rules[21:28] The indie music industry is growing up[22:32] First steps to think like a D2C brand[23:39] Capturing first-party data at live shows[24:21] Your fans are your customers[25:10] Final thoughtsResources:Subscribe to Honest Ecommerce on YoutubeTake the stress out of commerce https://www.softlimit.com/ Follow Ben Lord https://www.linkedin.com/in/benlord/ If you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!
Im Kassenzone-Bus auf der DMEXCO analysieren Alex und Pip Klöckner schonungslos die aktuelle Lage im E-Commerce und die tiefgreifenden Veränderungen durch Künstliche Intelligenz – von der Automatisierung in der Softwareentwicklung bis hin zur potenziellen Disruption der Google-Suche und traditioneller Managementstrukturen in deutschen Konzernen. Im Fokus stehen außerdem der drastische Wertverlust von Shein aufgrund fallender regulatorischer Schranken, die schwindenden Margen im Multichannel-Handel und die Frage, welche Geschäftsmodelle künftig überhaupt noch profitabel wachsen können. Warum gibt es abseits von Amazon, Meta und Google im digitalen Handel kaum noch E-Commerce-Gewinner, die profitabel wachsen? Und welche Berufsbilder bieten im Commerce- und Tech-Sektor überhaupt noch Zukunftssicherheit, wenn KI klassische Rollen zunehmend verändert? Energiezone: https://www.energiezone.org/ Partner in der Folge: https://linktr.ee/kassenzone Community: https://kassenzone.de/discord Feedback zum Podcast? Mail an alex@kassenzone.de Disclaimer: https://www.kassenzone.de/disclaimer/ Kassenzone” wird vermarktet von Podstars by OMR. Du möchtest in “Kassenzone” werben? Dann https://podstars.de/kontakt/?utm_source=podcast&utm_campaign=shownotes_kassenzone This podcast uses ad tracking. Learn more via Spotify Ad Analytics terms of service and Podstars privacy policy. https://help.adanalytics.spotify.com/spotify-ad-analytics-terms-of-service & https://www.podstars.de/datenschutz Alexander Graf: https://www.linkedin.com/in/alexandergraf/ https://twitter.com/supergraf Youtube: https://www.youtube.com/c/KassenzoneDe/ Blog: https://www.kassenzone.de/ E-Commerce Buch 2019: https://amzn.eu/d/5Adc1ZH Plattformbuch 2024: https://amzn.eu/d/1tAk82E
Plus: AI biotech firm Enveda doubles valuation to $2 billion. And Finnish drone maker Sensofusion seeks $344 million in Helsinki IPO. Danny Lewis hosts. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to Future Commerce Rewind, where we revisit our deepest and most enduring conversations. This week, we're playing back our April 2025 conversation with Andrew McLuhan, grandson of Marshall McLuhan and director of The McLuhan Institute. Andrew joins Phillip and Brian to explain why his grandfather's ideas still hold up: the side effects of a technology tend to become its main effects, and the Global Village was never as idyllic as it sounds. AI has become a companion, an advisor and a shopping assistant. McLuhan's asks the core question: what do our new tools extend, and what do they change about us?Associated Links:Get your ticket to VISIONS Summit: NYCCheck out Future Commerce on YouTubeCheck out Future Commerce Plus for exclusive content and save on merch and printSubscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Retail sales are running 5.3% ahead of last year, beating NRF's 4.4% forecast. Michael Bull, CCIM asks NRF Chief Economist Mark Mathews why shoppers keep spending. Consumer sentiment sits near the lowest readings on record, yet shoppers keep buying. Mark Mathews, Chief Economist and Executive Director of Research at the National Retail Federation, explains why most of the 2026 growth is real rather than inflation: goods inflation is running about 0.8%, and a dollar spent on a durable good 30 years ago costs about 79 cents today. Mark breaks down the K-shaped consumer (the top 20% of households drive about 60% of spending), how $60 billion in extra tax refunds offset higher gas prices through August, and why retailers who win on price are winning now. He also covers diesel and tariff costs, blended e-commerce and physical stores, AI shopping assistants, TikTok and influencer-driven sales, and his outlook for holiday spending. For owners and investors in retail real estate and net lease retail, this is a clear read on the consumer behind the rent checks. In this episode: 00:00 Retail Real Estate: Are Retailers Really Doing Well? 01:41 Retail Sales Up 5.3% vs. NRF's 4.4% Forecast 03:44 Who's Winning: Retailers That Own Low Prices 04:55 Dollar Stores and the K-Shaped Consumer 06:03 Gas Prices, the Top 20% and $60B in Tax Refunds 08:30 Consumer Confidence Near Record Lows 10:07 Diesel, Tariffs and Who Absorbs the Cost 11:30 E-Commerce, Blended Commerce and Physical Stores 13:07 Why Shoppers Still Want to Touch the Product 13:51 AI in Retail: Big Investment, Unclear Payoff 15:51 Showing Up in AI Search Results 18:11 Retail Sales Outlook and Holiday Spending 19:28 Advice for Retailers and Retail Property Owners 21:14 TikTok, Influencers and the Customer as Emperor 22:24 Wrap-Up Connect with Mark Mathews: https://www.linkedin.com/in/mark-mathews-cbe-4522913/ National Retail Federation Website: https://nrf.com Connect with Michael Bull & The Show: Michael Bull, CCIM Bull Realty, Inc https://www.linkedin.com/in/michaelbull/ For more commercial real estate market data, sector forecasts, and video episodes, visit CREshow.com. America's Commercial Real Estate Show is brought to you by our proud sponsors. TCN Worldwide: Commercial real estate property management, leasing, and sales solutions across the US and globally. Learn more: https://www.tcnworldwide.com Build Out: The ultimate product suite for commercial real estate brokerage firms looking to streamline their business. Learn more: https://www.buildout.com Bull Realty: Regional commercial real estate brokerage services headquartered in Atlanta, delivering market intel and strategies. Learn more: https://www.bullrealty.com Commercial Agent Success Strategies: Twenty-one cloud accessed commercial broker training videos with slide deck action notes. Learn more at https://www.commercialagentsuccess.com/ #RetailRealEstate #RetailSales #CommercialRealEstate #CRE #NRF #ConsumerSpending #NetLease #RetailForecast #Economy #AIinRetail #BullRealty #CREShow
Darin Lynch has run Irish Titan for twenty two years, and he does the thing almost nobody in this conversation does. He defines the term. Agentic commerce, to Darin, is three strands, a Celtic knot: data enrichment, discovery and checkout. And he is blunt about how far along it is. It crawled out of the ocean, it is slithering around on the beach, and it does not have legs yet. His evidence that the hard part is genuinely hard is the company with the most resources walking away from it. If OpenAI can jump into the deep end with checkout and then say never mind a few months later, that tells you something. He also has a rule for where a merchant should experiment. Leave the points of trust alone, checkout above all, and go rogue everywhere else to build something that is recognizably yours. And he has a model he is still workshopping for how we got here, from a Neanderthal era of heavy monolithic builds, through an ecosystem era shaped by search, into the conversational era we are in now. Brent Peterson and Scott Ohsman host. In this episode 02:28 Twenty two years of Irish Titan, and why he has not got bored 03:47 What is an agency for when merchants can build it themselves 05:15 Business first, online second, and why merchants still need help 09:09 OpenAI walked away from checkout, and what that proves 11:55 Three strands of a Celtic knot: data enrichment, discovery, checkout 13:03 Still primordial, still no legs 19:07 Where a merchant should go rogue, and where they should not 23:23 Neanderthal to ecosystem to conversational 27:08 Why Irish Titan bet on Shopware Irish Titan: irishtitan.com Darin on LinkedIn: linkedin.com/in/darinlynch Watch on YouTube: youtu.be/_adI6jG7kOk
Shopify Masters | The ecommerce business and marketing podcast for ambitious entrepreneurs
Self-funded by beauty creator Desi Perkins, eyewear label DEZI launched with a $2.5 million sell-out day, transforming years of saved brand-deal income into an independent luxury brand. After overcoming early inventory bottlenecks and product setbacks, the company scaled beyond its initial viral launch to reach more than $3.6 million on its first restock. Today, DEZI continues to grow through strategic collaborations, building an autonomous brand designed to outlive its founder's personal fame. For more on DEZI, in show notes, click here. Subscribe and watch Shopify Masters on YouTube!Sign up for your FREE Shopify Trial here.
Laura Meyer, Founder and CEO of Envision Horizons, joins the podcast to explore how beauty became the #1 growth driver across Amazon, TikTok Shop, and social commerce. As consumer attention shifts toward visual education and short-form video, beauty brands are navigating a complex landscape defined by strict platform programs, affiliate marketing flywheels, and private equity pressure. While entry-level sellers struggle with margin compression and trend chasing, established brands are leveraging AI agents, Amazon Creator Connections, and LLM-driven consumer research to validate product claims and boost conversion. To build a defensible brand on Amazon and TikTok Shop, Laura breaks down the necessity of brand gating through Amazon's Premium Beauty program, managing data integrity for specific product use cases, and prioritizing high-impact conversion creative over traditional ad spend. Episode Notes: 00:00 - Introduction to Laura Meyer and Envision Horizons 01:48 - Why Beauty: High Margins, Repeat Purchases, and Consumables 02:29 - Laura's Days at Amazon Media Group in 2015 06:09 - Gating Amazon Brands: The Premium & Indie Beauty Programs 09:26 - Private Equity's Impact on Beauty & High Growth Expectations 12:26 - The Social Selling Flywheel: 42% of Amazon Purchases Start Off-Platform 13:43 - How Envision Horizons Runs Amazon Creator Connections & Affiliates 15:32 - TikTok Shop vs. Amazon Affiliate Programs 17:31 - Product Innovation vs. Message Delivery Trends in 2026 19:37 - Mapping Product Data to Trending Keywords & FTC Compliance Risks 24:46 - How AI and LLMs (ChatGPT) Influence Consumer Brand Switching 25:42 - Can You Launch an Amazon-Native Beauty Brand From Scratch Today? 28:31 - Subcategory Breakdown: Skincare vs. Haircare vs. Color Cosmetics 30:23 - Transactional vs. Aesthetic Design: Optimizing Amazon PDP Creative 33:38 - Weekly Horizons Newsletter & How to Connect with Laura Related Post: AI Visibility for Amazon Products: Are ChatGPT and Rufus Recommending You? How to Reach Laura: Website: envisionhorizons.com Newsletter: The Weekly Horizons LinkedIn: linkedin.com/in/lauracatherinemeyer Scott's Links: LinkedIn: linkedin.com/in/scott-needham-a8b39813 X: @itsScottNeedham Instagram: @smartestseller YouTube: www.youtube.com/@smartestamazonseller2371 Newsletter: https://www.smartscout.com/newsletter-sign-up Blog: https://www.smartscout.com/blog
Google Fined €403M by Irish DPC Over GDPR Location Data Violations, Anthropic and OpenAI CEOs Brief UN Security Council on AI Safety, and Adobe Officially Launches Redesigned Free Premiere App on Android. Download MP3 Please subscribe for free or get DTNS shows ad-free. A special thanks to all our supporters—without you, none of this would […]
Before you lock in your Black Friday plans, let's talk about what shoppers say they want, and what that actually means for your business. I'm breaking down Tapcart's BFCM shopper survey and sharing where I agree, what deserves a closer look, and how I'd approach these findings as an eCommerce strategist. From choosing your promotion to deciding how often to email, this episode will help you ask better questions about your Q4 plans before you add one more thing to your to-do list. In this episode: Who's behind the survey and why that matters when interpreting the results What spending expectations can, and can't, tell you about your customers Whether different shopper behaviors call for different marketing strategies How AI is influencing product discovery and shopping decisions When holiday shopping starts, and what that means for your promotional calendar Which offers shoppers say they prefer and how to weigh that against your own results How much communication customers are open to during a sale The role loyalty programs can play beyond the holiday season _______ Links Mentioned Full Show Notes https://ecommercebadassery.com/394 Holiday Resources https://ecommercebadassery.com/holidaypodcast The Lounge https://ecommercebadassery.com/membership _______ Learn With Me Work with Me 1:1 https://ecommercebadassery.com/ecommerce-help/ https://ecommercebadassery.com/email-marketing/ Courses & Membership https://ecommercebadassery.com/membership https://ecommercebadassery.com/programs _______ Let's Connect Website: http://ecommercebadassery.com Instagram: http://instagram.com/ecommercebadassery Membership: http://ecommercebadassery.com/membership _______ Rate, Review, & Subscribe Like what you heard? I'd be forever grateful if you'd rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it's also valuable feedback for me to continue bringing you the content you want to hear. Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683
In Episode 209 of the Programmatic Digest Podcast, Hélène Parker sits down with Avani Oswal, founder of Catalyst, to explore what retail and ecommerce leaders need to know as AI reshapes discovery, technology decisions, and customer experiences. Avani shares how her career moved from finance and consulting at EY to strategy at Macy's, operational roles across ecommerce brands including IPSY, and eventually building Catalyst, a community that connects retail operators with emerging technology companies. She explains why understanding the numbers, listening closely to operators, and building real relationships are essential when evaluating technology. The conversation examines the shift from SEO to answer engine optimization, or AEO. Avani explains how brands can improve their visibility inside AI-generated answers by combining structured product data with insights from ecommerce, creative, data, and paid media teams. She also breaks down the build-versus-buy decision for SaaS tools, including the factors teams often overlook: speed, resources, customization, ownership, and ongoing maintenance. Hélène and Avani close with a look toward 2027 and the promise of true one-to-one personalization across websites, merchandising, email, text, CRM, and marketing. Avani's final reminder is simple: believe in yourself, trust the experience you already have, and take the bet on yourself. About Us The Programmatic Digest Podcast makes programmatic advertising, ad tech, and the future of digital media easier to understand. Hosted by Hélène Parker, the show brings together operators, traders, founders, and industry leaders for practical conversations about the technology, strategy, and people shaping our industry. Through Hélène Parker Consulting, we help media and ad-tech companies grow revenue while building stronger programmatic teams through sales growth, go-to-market strategy, workshops, consulting, and training. Access the programmatic training library: https://www.heleneparker.com/library Timestamps • [00:00] - Welcome and introduction to Avani Oswal • [01:12] - From EY and Wharton to Macy's, IPSY, and ecommerce operations • [02:50] - Why Avani created Catalyst and began connecting brands with tech companies • [04:07] - Building value through community, trust, and relationships • [05:30] - Using finance and business outcomes to evaluate technology • [06:39] - Cutting through AI hype and finding tools that move the numbers • [08:02] - Why in-person relationships still matter in a digital industry • [09:39] - The biggest changes in ecommerce and SaaS over the past year • [10:44] - From AI-first companies to answer engine optimization • [12:19] - How brand, creative, ecommerce, data, and paid teams can collaborate on AEO • [15:30] - What a PDP is and how product data can become more useful to LLMs • [16:07] - SaaS versus building in-house: the core decision factors • [17:40] - The maintenance cost companies forget after building a tool • [18:45] - What large and small brands are choosing today • [20:01] - The programmatic comparison: white-label support versus hiring in-house • [20:49] - Avani's 2027 prediction for agentic, one-to-one personalization • [23:01] - Avani's advice: believe in yourself and take the bet • [24:54] - How to connect with Avani and closing remarks Meet Our Guest Avani Oswal – Founder of Catalyst Avani Oswal works at the intersection of AI, ecommerce, retail, and emerging technology. Her background includes finance and consulting at EY, an MBA from Wharton, strategy work at Macy's, and ecommerce and operational roles across consumer brands, including IPSY. As the founder of Catalyst, Avani connects retail and ecommerce leaders with one another and with technology companies. She helps operators evaluate emerging solutions, helps founders understand real industry needs, and creates communities where leaders can exchange practical insights. LinkedIn: https://www.linkedin.com/in/avanioswal/ Catalyst: https://www.linkedin.com/company/thecatalystclub/ Meet The Team Hélène Parker – Host of the Programmatic Digest Podcast Website: https://heleneparker.com LinkedIn: https://www.linkedin.com/in/helene-parker/ Manuela Cortes – Co-Host, Programmatic Digest en Español LinkedIn: https://www.linkedin.com/in/manuela-cortes-/ Learn Programmatic Programmatic Training Library: https://heleneparker.com/library Subscribe to the Newsletter: https://heleneparker.com/newsletter Join the Workshop Waitlist: https://www.heleneparker.com/waitlist/ Follow Us LinkedIn: https://www.linkedin.com/company/programmatic-digest-podcast YouTube: https://www.youtube.com/@programmaticdigest
On this week's episode of Excelsior Journeys: The Road to Creativity, host & producer George Sirois sits down with author & e-commerce store owner Kira Hartley Klinger. After being forced to take a brand new course in life, Kira tried novel writing, but didn't find her audience until after she discovered eBay and decided to try buying and selling for profit anything that she could find. This led to Kira taking that audience and pivoting back into writing, where her success truly blossomed because she had an audience at the ready and she knew she could write for them! Excelsior Journeys: The Road to Creativity exists primarily as a platform for creatives of all kinds (authors, filmmakers, stand-up comics, musicians, voice artists, painters, podcasters, etc) to share their journeys to personal success. It is very important to celebrate those voices as much as possible to not only provide encouragement to up-and-coming talent, but to say thank you to the established men & women for inspiring the current generation of artists.If you agree that the Excelsior Journeys podcast serves a positive purpose and would like to show your appreciation, you can give back to the show by clicking HERE.Excelsior Journeys: The Road to Creativity is now a proud member of the Podmatch Podcast Network, and you can access all shows in the network by clicking HERE.
$1M Attention Guide: 15+ ways to get eyeballs on what you're building https://clickhubspot.com/brcv Episode 863: Shaan Puri ( https://x.com/ShaanVP ) and Sam Parr ( https://x.com/theSamParr ) talk to Grant Lafontaine ( https://x.com/GrantLaFontaine ) the founder of Whatnot. — Show Notes: (0:00) Intro (1:00) Grant turned down Shaan's investment (2:12) Shaan buys a crab on Whatnot (3:58) First 1,000 users (19:07) Black hat growth tactics (28:52) 30 sales to $2.3M in year 1 (34:03) $2.3M to $163M in year 2 (34:56) $163M to $1B in year 3 (37:02) How to be a billion-dollar founder (42:04) Going all the way deep on a single problem (45:44) Don't let people use fancy language (49:48) Being disagreeable but likable (50:43) The reason I left Facebook (53:39) “If you think you're moving fast, you're probably not” (54:13) Trends: NeeDohs, squishies, gold bars (56:21) 9-figure sellers — Links: • Whatnot - https://www.whatnot.com/ — Check Out Sam's Stuff: • Hampton (joinhampton.com): My community for founders. Average member does $25m/year. Many of the guests are members. Get after it...apply: http://joinhampton.com/mfm — Check Out Shaan's Stuff: • Shaan's weekly email - https://www.shaanpuri.com • Visit https://www.somewhere.com/mfm to hire worldwide talent like Shaan and get $500 off for being an MFM listener. Hire developers, assistants, marketing pros, sales teams and more for 80% less than US equivalents. • Mercury - Shaan uses Mercury across all of his companies. you can too: http://mercury.com/ Mercury is a fintech company, not an FDIC-insured bank. Banking services provided by Choice Financial Group, Column, N.A., Members FDIC • I run all my newsletters on Beehiiv and you should too + we're giving away $10k to our favorite newsletter, check it out: beehiiv.com/mfm-challenge My First Million is a HubSpot Original Podcast // Brought to you by HubSpot Media // Production by Arie Desormeaux // Editing by Ezra Bakker Trupiano /