Podcasts about ecommerce

Send us Fan MailSummaryIn this episode, Ron Sargent shares his remarkable journey from stockboy to CEO, insights into the retail and grocery industries, and his passion for baseball and the Cincinnati Reds. Discover how his experiences shape his leadership and vision for the future of retail and sports sponsorships.Key TopicsRon Sargent's career path from Kroger to Staples and back to KrogerThe evolution of the grocery shopping experience and e-commerceLeadership styles inspired by baseball managers and playersThe impact of sports sponsorships on brand visibility and community engagementInnovations in retail technology, including AI and RFIDGuest NameRon SargentSound Bites"Baseball was America's game in my childhood""Tony Perez was always reliable and clutch""Matt McClain's heart is bigger than his size"Chapters00:00Introduction and Ron Sargent's Background01:10Ron Shares Early Baseball Memories at Crosley Field03:11Favorite Reds Players and Managers Through the Years05:53Growing Up in Covington and Early Interest in Baseball09:39Ron's Career Path: From Kroger Stockboy to CEO14:21Returning to Kroger and Leadership Transition17:58The Changing Grocery Shopping Landscape and Customer Expectations22:25Innovations in Retail: AI, E-commerce, and Future Trends25:14Kroger's Sponsorship of the Cincinnati Reds28:55Branding and Local Loyalty in Retail31:47Reflections on Reds' Decisions and Legendary Players34:10Favorite Reds Players and Memorable Moments36:54Building the Reds' Mount Rushmore of Legends38:14Dinner Party Guests: Reds and Influential Figures39:52Dream Reds and Non-Red Players in a Fantasy Team41:39Favorite Ballpark Foods and Memorable Visits47:35Favorite Baseball Movies and Cultural Moments54:11Most Memorable Reds Moments and Fan Experiences56:39Clutch Moments and Game-Winning Plays58:16The Nicest Reds Players Met in Person59:08Players to Watch in a Brawl: The Mike Tyson Category01:00:20Fastest Reds Player: Deion Sanders, Billy Hamilton, or Ellie de la Cruz01:02:01Reds Player with the Best Hair: Ellie de la Cruz01:03:08Closing Remarks and Thanks from Ron Sargent Jack thanks the listeners

Tubby Todd was founded in 2014 by Andrea Faulkner Williams and her husband, Brian Todd, after their family struggled with sensitive skin, dryness, and eczema. Frustrated by the lack of clean, effective products they felt comfortable using on their four children, Andrea turned her search into a mission to create gentle skincare solutions that truly worked for families. From that first product, Tubby Todd has grown into a full line of plant-based body care essentials trusted by families dealing with concerns like eczema, baby acne, drool rash, and dry skin. Built through authentic storytelling and a strong community of “TT Mamas,” Tubby Todd continues to grow without celebrity investors or massive advertising budgets, instead relying on the trust of its customers. Today, the brand serves more than 2 million families and continues to expand its reach, becoming one of the leading names in baby skincare while staying rooted in Andrea's original mission: creating safe, effective products she would use on her own children. In this episode, Andrea also discusses: Starting Tubby Todd With Her Husband and the Story Behind the Name How Her Child's Eczema Inspired Their First Formula The Early Days of Influencer Marketing and Mommy Bloggers Camp Tubby Todd and Giving Back to Families Becoming the #1 Baby Skincare Brand at Target Why Human Connection Still Matters in Customer Service Lessons From Scaling a Community-First Brand We hope you enjoy this episode and gain valuable insights into Andrea's journey and the growth of Tubby Todd. Don't forget to subscribe to the Glam & Grow podcast for more in-depth conversations with the most incredible brands, founders, and more. Be sure to check out Tubby Todd at www.tubbytodd.com and on Instagram at @tubbytodd Rated #1 Best Beauty Business Podcast on FeedPost This episode is brought to you by Wavebreak Leading direct-to-consumer brands hire Wavebreak to turn email marketing into a top revenue driver. Most eCommerce brands don't email right... and it costs them. At Wavebreak, our eCommerce email marketing agency helps qualified brands recapture 7+ figures of lost revenue each year. From abandoned cart emails to Black Friday campaigns, our best-in-class team manage the entire process: strategy, design, copywriting, coding, and testing. All aimed at driving growth, profit, brand recognition, and most importantly, ROI. Curious if Wavebreak is right for you? Reach out at Wavebreak.co

Live-Shopping galt hierzulande lange als gescheitert – doch jetzt kommt das Format mit Wucht zurück. In Asien läuft längst ein Drittel des E-Commerce darüber, in Deutschland fängt der Markt gerade erst an. Die spannende Frage: Welche Strategie steckt dahinter, und was braucht es, um erfolgreich zu sein? Auf der K5 spricht Joel mit zwei Perspektiven, die sich perfekt ergänzen: Saskia Meier-Andrae, Geschäftsführerin von eBay, die Live zu ihrem Herzensthema gemacht hat, und Karo Junker de Neui von eTribes und dem Kassenzone-Podcast, die die Modelle der einzelnen Player nebeneinanderlegt. Wir sprechen darüber, warum Saskia Live-Shopping „QVC auf LSD“ nennt, wie eine Uhr ab einem Euro für 92.000 Euro weggeht, wie sich eBay, TikTok Shop und Whatnot strategisch unterscheiden, wie man Händler zu Live-Stars macht – und warum Live ausgerechnet der Gegenpol zu Agentic Commerce ist. Du erfährst... …wie eBay Live-Shopping die Zukunft des E-Commerce revolutioniert. …welche Strategien und Erfolgsfaktoren hinter Live-Shopping stehen. …warum Authentizität und Community bei eBay im Fokus stehen. __________________________ ||||| PERSONEN |||||

Why is India's e-commerce policy holding back growth when its online retail market has already crossed $60 billion? Could clearer regulation, greater foreign investment and better support for MSMEs unlock the next phase of India's digital economy?In this episode of Eye On Retail By The Core Report, an initiative supported by Flipkart, financial journalist Govindraj Ethiraj speaks with Jay Gulish of the US-India Business Council and Ashish Fafadia of Blume Ventures about the policy choices shaping India's e-commerce market.India's e-commerce growth has been powered by foreign capital, technology, logistics and rapid consumer adoption. But private consumption is slowing, policy uncertainty continues and Indian small businesses still struggle to reach customers outside the country.The conversation examines whether India should reconsider restrictions on inventory-led e-commerce, why policy consistency matters to global investors and how a gradual liberalisation of the market could support consumption, competition and exports.The guests also explain why this debate is not only about large online marketplaces. India's MSMEs contribute significantly to GDP, exports and employment, but many remain constrained by high logistics costs, limited credit, weak digital adoption and restricted access to international markets.Can e-commerce help Indian small businesses sell globally? How can policymakers protect kirana stores while helping MSMEs become more efficient, better financed and internationally competitive?The discussion also covers FDI in e-commerce, India's online retail policy, MSME finance, digital commerce, logistics costs, data regulation, cross-border e-commerce and the future of India's consumer economy.Watch Eye On Retail By The Core Report on The Core for an informed discussion on the business and policy decisions shaping India's retail economy.Why is India's e-commerce policy holding back growth? As India's $60 billion online retail market expands, clearer regulation, greater foreign investment and stronger support for MSMEs could unlock digital commerce, cross-border e-commerce, exports and India's wider digital economy. Watch Eye On Retail by The Core Report for insights into e-commerce growth, MSME finance and retail policy.#IndiaEcommerce #EcommercePolicy #MSMEGrowth #OnlineRetail #DigitalEconomy #EyeOnRetail #TheCoreReport #TheCore

In der heutigen #kassensturz Folge, unseren wöchentlichen Marketing & eCommerce News, geht es unter anderem um folgende Themen:OpenAI launcht erstes Hardware-Geräthttps://www.heise.de/news/OpenAI-Erstes-Hardware-Geraet-ist-ein-Makro-Pad-fuer-230-US-Dollar-11368264.htmlOpenAI soll an AI Speakern arbeitenhttps://www.bloomberg.com/news/articles/2026-07-14/openai-s-first-device-will-be-moveable-screenless-speaker-built-as-ai-companionStripe und Advent legen Übernahmeangebot für Paypal vorhttps://www.manager-magazin.de/unternehmen/tech/paypal-stripe-und-advent-legen-offenbar-kaufangebot-vor-a-0ec135cb-f21f-4348-8178-96a3b771f2f8OpenAI droht heftiger Werbe-Dämpfer vor dem Börsenganghttps://www.adweek.com/media/openais-ad-business-is-on-pace-to-miss-its-own-forecast-by-90-analyst-says/EU plant Social Media Verbot unter 13https://www.tagesschau.de/ausland/europa/eu-social-media-vorgaben-kinder-100.htmlUber übernimmt Delivery Hero für €13 Milliardenhttps://www.tagesschau.de/wirtschaft/unternehmen/uebernahme-delivery-hero-uber-100.htmlMehr Informationen zu Billbee⁠⁠> Billbee 60 Tage lang kostenlos testen!⁠⁠Billbee bietet eine umfangreiche, aber einfach zu bedienende Auftragsabwicklung, Artikelverwaltung und Automatisierungslösung für Multichannel-Händler:innen.Im Vordergrund steht dabei die kanalübergreifende und zeitsparende Arbeit innerhalb nur eines cloudbasierten Tools.Dank der über 120 verschiedenen Schnittstellen und Partner aus allen E-Commerce relevanten Bereichen, können Online-Händler:innen ihr Business einfach und effektiv abwickeln. Zu den Anbindungen zählen u.a.MarktplätzeShopsystemeVersanddienstleister Buchhaltungssoftwares Zahlungsdienstleister … sowie Cloudspeicher, Fulfillment-Dienstleister und weitere!Durch die schnelle und intuitive Einrichtung, für die keine IT-Kenntnisse notwendig sind, ist der Start mit Billbee kinderleicht. Alle Funktionen sind dabei ab Start der Testphase bereits inklusive.Ein starker Fokus liegt darauf, dass Billbee von der Komplexität und von der Preisgestaltung besonders für Kleinst- und Kleinunternehmen attraktiv ist, ohne dass dabei die notwendige Skalierungsfähigkeit für größere Unternehmen auf der Strecke bleibt.LinkedIn-Beitrag von Max Mundhenke> ⁠⁠⁠⁠⁠⁠⁠Zum LinkedIn-Beitrag⁠⁠⁠⁠⁠⁠⁠Max & Kristina auf LinkedIn>⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠Max Rottenaicher⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠>⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠Kristina Mertens⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠CreditsLogo Design: Naim SolisIntro & Jingles: Kurt WoischytzkyFotos: Stefan GrauIntro-Video: Tim Solle

¿Cómo se gestiona una marca que vende en miles de tiendas físicas, siete marketplaces y un eCommerce propio?En este episodio hablamos con Javier Martínez, Director de Marketing y Ventas Digitales de Totto España, para descubrir cómo una marca con casi 40 años de historia está afrontando los retos del retail y el comercio electrónico.⭐ Ven a la gala de los Ecommerce Awards 2026: reserva tu entrada aquí

Płacisz za usługę GEO albo AEO i zastanawiasz się, czy to realna robota, czy sprytnie przepakowane stare SEO?W tym odcinku rozmawiam z Michałem Glinką, który od 15 lat zajmuje się widocznością firm tam, gdzie klienci szukają produktów - najpierw jako founder e-Commerce, dziś po stronie demand generation i widoczności w LLM-ach.W tym filmie dowiesz się m.in.:➡️ Co z Twoim pięknym copywritingiem i tekstami na 1500 słów widzi AI?➡️ Co realnie decyduje, który sklep zacytuje ChatGPT, gdy dwa mają ten sam produkt?➡️ Ile z GEO i AEO to naprawdę nowa robota, a ile znasz od dekady?➡️ Co oznacza checkout po stronie Google'a i Universal Commerce Protocol dla Twojego sklepu? ➡️ Czy zakupy przez AI faktycznie przyjmą się w Polsce?➡️ Trzy rzeczy, które możesz wdrożyć u siebie już jutro - część w pół godziny.

Unsere freien Stellen: https://join.com/companies/broes-media In dieser Folge des Onlineshop Geflüster Podcasts geht es um eine Sache, die ich bei vielen Shopbetreibern beobachte und auch bei mir selbst kenne: die endlose To-Do-Liste, die nie leer wird, und der Satz "ich komme nicht zu den strategischen Themen, ich muss erst das Operative in den Griff kriegen". Das ist in den meisten Fällen eine Ausrede. Die Liste ist real, aber das Problem ist, dass abgepackte Päckchen, beantwortete Support-Nachrichten und der nächste Social Media Post sofort Dopamin liefern. Strategische Arbeit nicht. Du baust an einer Landingpage, optimierst Email Marketing oder testest Creatives und der Impact zeigt sich erst Wochen später, wenn er sich überhaupt zeigt. Also flüchtest du zurück in die 15-Euro-Stunden-Aufgaben, die du eigentlich abgeben oder über KI laufen lassen solltest. Ich gehe in der Folge an einem konkreten Beispiel aus meinem eigenen Alltag durch, wie ich entscheide was ich schiebe und was ich anpacke, warum die Frage nicht ist wann du Zeit findest, sondern wann du sie dir nimmst, und welche drei oder vier Hebel im Shop wirklich darüber entscheiden ob aus 30k im Monat 300k werden. Viel Spaß beim Anhören! Dein Berend. __________ Mache den ersten Schritt und buche dir eine kostenlose SHOPANALYSE: https://www.berend-heins.de/termin __________

Lukas übernahm mit 22 Jahren einen fast umsatzlosen Onlineshop und baute ihn in 3 Jahren auf knapp 7 Millionen Euro Jahresumsatz aus. Im Gespräch mit ECOZA erklärt er, warum langweilige Produkte, interne Logistik und strategische Geschäftsmodellvorteile mehr bewegen als jede Kampagnenstruktur, und welche konkreten KI-Anwendungen im E-Commerce heute schon Sinn machen. Viel Spaß!

ทำไมแพลตฟอร์ม E-Commerce ไทยที่เคยยิ่งใหญ่ถึงค่อยๆ ล้มหายตายจากไป? จาก Tarad ถึง JD Central ทุกรายล้วนเคยเป็นความหวังใหม่ แต่กลับพ่ายแพ้ให้กับสงครามราคาที่ไม่มีวันจบสิ้นของยักษ์ใหญ่ต่างชาติ วันนี้มีผู้เล่นรายใหม่ “Thaimart” ที่ก้าวเข้ามาท้าชนยักษ์ใหญ่ด้วยคำมั่นสัญญาว่าจะสร้างพื้นที่ที่เป็นธรรมให้กับผู้ประกอบการไทย แต่คำถามสำคัญคือ… ในสมรภูมิที่เต็มไปด้วยการเผาเงินและ Network Effect ที่แข็งแกร่ง Thaimart จะผ่านด่านอรหันต์นี้ไปได้อย่างไร? หรือนี่จะเป็นเพียงอีกบทหนึ่งของประวัติศาสตร์ที่ซ้ำรอยเดิม? ร่วมแกะรอยบทเรียนธุรกิจครั้งสำคัญและเจาะลึกกลยุทธ์ทางรอดที่ยักษ์ใหญ่ไม่มีวันเลียนแบบได้! ========================= 

How can you build an eCommerce business that lasts for decades, not just the next algorithm update? In this episode, Edward Wimmer IV, co-founder of ROAD iD, shares how a near-fatal accident inspired a business that's now helped save lives while growing into a thriving eight-figure brand. You'll hear how he and his father started the company from a basement with two credit cards, why purpose has been the foundation of every decision they've made, and how staying focused on serving customers has created a business built for the long term. Edward also breaks down why word-of-mouth remains the most powerful marketing strategy in eCommerce, what drives repeat purchases, and why building genuine human connections beats relying solely on paid advertising. From creative packaging and storytelling to brand building, category creation, and scaling profitably with a low average order value, this episode is packed with practical lessons for entrepreneurs who want to build businesses that customers genuinely love. You can find show notes and more information by clicking here: https://tinyurl.com/4zj7zfu9  Interested in our Private Community for 7-Figure Store Owners? Learn more here.  

Ben Dietz convenes Casey Lewis (After School), Daisy Alioto (Dirt), and Erica Chen (Media Futures Group, WPP) on the collapse of the wall between editorial and commerce. Publishers are shipping perfume, brands are hiring writers, and the relationship forming in your inbox isn't human-to-human anymore.  What happens when the scenic route is quicker? When “wasted” time actually is the relationship? Your total addressable market now includes agents, and those agents are trained on the taste you are curating. After all – what you buy is who you become, but what you read is how you decide.  Base Notes: Upper Lip Sweat and Hot Metal Key takeaways: Publishers now make products; brands now make publications. The wall stopped mattering. Optimization is a process of reduction, and serendipity gets cut first. Brands flame out at issue two or three without a point of view. Taste-driven publishers have a new addressable market: agents trained on taste. [12:48] "The best ROI does not necessarily give you growth, because growth comes in volumes." – Erica Chen [21:15] "When your audience knows to expect you… you really have to stay true to that." – Casey Lewis [28:50] "Our total addressable market now includes agents." – Daisy Alioto [30:32] "Creators are the cure to the media fragmentation." – Erica Chen Associated Links: Casey Lewis – After School on Substack Erica Chen – "In Defense of Serendipity" Daisy Alioto – Read Dirt @ dirt.fyi Tasteland podcast – Daisy Alioto & Francis Zierer VISIONS Summit 2026 – November 3, 2026 at MoMA. Listen to today's episode for 25% off Check out Future Commerce on YouTube Check out Future Commerce Plus for exclusive content and save on merch and print Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world Listen to our other episodes of Future Commerce Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

From all of our recent Shopify store owners and marketing guests, here are the top bits of advice from the experts!This week, we're combining the top pieces of advice from all of our guests. From marketing and warehousing to practical growth tips for your Shopify store.In this episode, you'll learn:Key wins for your Shopify marketing and operationsHow to grow your Shopify store more quickly and profitablyHow to learn from other brands' mistakes and drive smoother growth for your Shopify store0:00 Customers Buy Trust, Not Just Products2:19 The Most Important Sale You're Not Focusing On4:38 How to Source & Launch Your First Product From Scratch7:31 How TaxCloud Saves Brands Thousands in Sales Tax Filings11:38 How to 5X Your Discount Code Usage (Seguno)13:59 Pure Wholesale to E-Commerce in 4 Months16:09 Making a Profit With 27 Hands on Every Garment in DublinWinning With Shopify is the Shopify podcast for store owners who want to grow revenue, increase conversions and scale their ecommerce brand. New episodes every Tuesday and Friday.This Shopify Podcast is brought to you by Spec Digital, a PPC & SEO Agency based in the United Kingdom.Seguno: Shopify Email MarketingListeners receive a free customer analysis and strategy session with an email expert.https://www.seguno.com/winning-with-shopify-podcastYoast: Shopify SEOListeners receive 15% off Yoast for Shopify and WordPress with the code WWS15.https://yoast.comInventory Planner: Shopify Inventory Management Listeners can join a free seven-day inventory bootcamp.https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcampTaxCloud: Shopify Sales Tax Management Winning With Shopify listeners receive free migration onboarding.https://taxcloud.com/winning

Sean Stone advises ecommerce merchants to adopt a one-two punch for growth. Punch one is developing a profitable, branded website. Punch two is converting the likely spillover traffic on Amazon.That tactic inspired the name of Sean's latest agency, Spillover Commerce. He's a longtime Amazon consultant who now says brands should focus on their own domains while selling Amazon-only items secondarily.In this episode, he addresses one-two strategies, commodity goods, traffic sources, and more. For an edited and condensed transcript with embedded audio, see: https://www.practicalecommerce.com/a-one-two-punch-drives-ecommerce-growthFor all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******Practical Ecommerce helps online merchants improve with expert articles, podcasts, and webinars. Founded in 2005, we're an independent publisher, unaffiliated with any ecommerce platform or provider. https://www.practicalecommerce.com 

Bonjour et bienvenue dans la revue de presse hebdo et audio du secteur retail / e-commerce en France proposée par Les Digital Doers.

Dan's on the road this week, so we're resurfacing one of our most-downloaded episodes — still holds up. New episode back next week. Some of the “smart moves” founders make might be signs of hidden resistance. This week, Dan and Ian break down 10 behaviors that can quietly kill momentum, from expanding marketing channels too early to pausing sales during busy stretches. They also dive into why scaling too soon backfires, the hidden risks of declining assets, and what happens when you delay building management layers. Sponsor: wayfront.com/tmba Thanks to this week's sponsor Wayfront — the AI-ready operating system for productized agencies. One client portal. One team dashboard. All your data, AI-accessible. TMBA listeners get an extra free month on top of the trial at wayfront.com/tmba. CHAPTERS (00:00:13) Introduction (00:01:09) Understanding Resistance in Business and In Life (00:04:51) A Balanced Marketing Diet (Finally!) (00:09:15) Pause Selling Because We're So Busy! (00:12:03) Keeping Team Members Maximally Busy (00:16:08) Cutting a Clever Deal With a Declining Asset (00:22:10) I Simply Won't Do ideas That Don't Scale! (00:26:24) I'm Going to Quit My Job! (00:29:27) The Myth of the Great Idea (00:33:34) I'm Re-Investing In My Product! (00:37:01) Building an Audience: Start With The Basics (00:39:56) Should I Build Out a Management Layer? Tempting! CONNECT Dan “at” tropicalmba dot com Ian “at” tropicalmba dot com LINKS Join the DC Subscribe to the newsletter Follow us on Instagram MORE EPISODES The Roadmap for Turning a Skill Into a $1M Business The Unexpected Downsides of Selling Your Business Success Without Sacrifice? Shiny Object Syndrome The Anti-Agency Agency + High ROI Customer Service Strategies

In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley shares his predictions for the future of e-commerce over the next decade. Drawing from his experience scaling a brand to eight figures, he analyzes Amazon, TikTok Shop, Shopify, and AI-driven commerce. Josh advises entrepreneurs to master one platform before expanding, build creator relationships through TikTok Shop, leverage Shopify for brand ownership, and prepare for AI-powered shopping experiences. He emphasizes that rising competition, increasing ad costs, and the growing importance of brand trust will define the future landscape of e-commerce.Bullet Points:Current landscape and future predictions of e-commerce platformsDominance and evolving competition on AmazonChallenges and opportunities presented by TikTok ShopGrowth and significance of Shopify for independent e-commerceImpact of AI and agent commerce on shopping experiencesImportance of building a strong foundation on one platform before expandingStrategies for managing Amazon operations and team buildingRole of creator partnerships in driving sales and brand loyaltySequential approach to scaling e-commerce businessesEmphasis on content distribution for brand visibility and engagementTimestamps:00:00:00 Introduction to E-commerce PlatformsThe speaker introduces the main topics of the episode: Amazon, TikTok Shop, Shopify, and the future of AI in e-commerce.00:00:55 The Current Noisy E-commerce LandscapeA discussion on how the e-commerce world has become noisier, with Amazon's dominance being challenged by new platforms and strategies.00:02:56 Amazon's Future: Dominance and ChallengesPrediction that Amazon will maintain its dominance with faster shipping but will see increased ad costs and competition from overseas sellers.00:05:03 The Evolution of Amazon's AlgorithmThe speaker predicts Amazon's keyword-driven ranking algorithm will be replaced by a more conversational, AI-driven search, eliminating traditional page rankings.00:06:00 Predictions for TikTok ShopTikTok Shop is predicted to be a challenging platform for profitability, with rising fees and a shift towards paid reach.00:08:17 The Enduring Importance of CreatorsWorking with content creators will become even more crucial for building brand trust in an increasingly AI-driven world.00:08:17 Shopify's Continued DominanceShopify is expected to become the undisputed king for independent e-commerce websites, integrating with AI and social commerce platforms.00:11:17 The Future of AI and Agent E-commerceAI will transform shopping with personal assistants, making brand integrity and trust more important than ever for consumer purchasing decisions.00:14:08 Where to Focus Your EffortsThe speaker outlines his business strategy, recommending entrepreneurs master one platform, like Amazon, before expanding to others.00:16:01 The Sequential Approach to GrowthA step-by-step guide: master a platform, build a team, then focus on TikTok Shop to build creator relationships.00:18:02 Unlocking Shopify and Driving TrafficAfter mastering creator relationships, entrepreneurs can effectively unlock Shopify's potential by knowing how to drive traffic through affiliates and paid ads.00:20:04 Integrating Agent Commerce and ContentAgent commerce is the final step, focusing on content distribution and building brand trust to rank in large language models.00:22:25 A Roadmap for EntrepreneursAdvice for entrepreneurs to focus on one sales channel until reaching $5 million, build a team, and then expand sequentially.00:24:19 Conclusion: Focus and Proper SequencingFinal advice to avoid distractions by focusing on one initiative at a time to achieve faster and more sustainable growth.Links and Mentions:Tools and Platforms  "Amazon": "00:00:00"  "TikTok Shop": "00:00:00"  "Shopify": "00:00:00"  "AI and Agent eCommerce": "00:00:00"  Key Predictions and Insights  "Amazon's Future": "00:02:56"  "TikTok Shop's Profitability Challenges": "00:07:20"  "Shopify's Dominance": "00:09:17"  "AI's Impact on Shopping": "00:11:17"  Recommendations  "Focus on Amazon until you have a solid team": "00:15:08"  "Building relationships with creators": "00:16:57"  "Unlocking Shopify after establishing creator relationships": "00:19:04"  "Engaging with consumers through content distribution": "00:21:13"  Additional Notes  "Creator Gold Rush": "00:16:57"  "Affiliate Management": "00:19:04"  "Content Distribution and Engagement": "00:22:25"Transcript:Josh Hadley 00:00:00  Amazon, TikTok shop, Shopify, and even AI and agent eCommerce. These are all of the many topics that are surfacing to the top right now in all of the mastermind groups that I'm a part of. So if you're listening to this, which of these platforms should you actually be investing the majority of your time into? Which of these platforms actually deserve your attention? In today's episode, I'm going to be sharing my perspective, the platforms that I am actively focused on and why, and what my predictions are for e-commerce over the next decade. Welcome to the Ecomm Breakthrough Podcast. I'm Josh Hadley. I've scaled my own ecommerce brand from 0 to 8 figures, and I'm actively building towards nine figures in sales. This podcast is where I document that journey and share the systems, the strategies, and the lessons learned in real time so that you can learn what actually matters and scale your own business. My name is Josh Hadley. First and foremost, I'm a man of faith. I'm a husband to a beautiful wife, and I'm also the father of four children.Josh Hadley 00:00:55  I've been selling in the e-commerce space for over a decade, doing over $20 million annually and doing multi millions in revenue on TikTok. Shop, Shopify and Amazon. And I am also the host of the number one business strategy podcast for ecommerce entrepreneurs, Ecomm Breakthrough. There is so much noise going on right now in the world of e-commerce, and frankly speaking, I feel like it's noisier over the last couple of years than it ever has been in the past. To be honest with you, from about 2015 to maybe about 2023, the only thing you would hear from people is Amazon and Amazon. Amazon. And then we would always wish that Walmart would actually be a serious player in the e-commerce space. But frankly speaking, Walmart never really got their act together. There are some people that are doing well on Walmart. But you know, from my perspective, in any test that we've continued to run, is that like the market just simply is not worth the time investment over there. So with that being said, right now, we are living in just like an extremely noisy period of time for e-commerce.Josh Hadley 00:01:54  And what we heard was many people succeeding on Amazon from about 2015 to about 2023. But then like there has been a massive shift and I believe that it started around the year 2023. This is where the Amazon algorithm really started to break down. For a lot of the brands that were early adopters to Amazon, and it's not that Amazon magically changed their algorithm or things like that, but Amazon has been heavily recruiting overseas sellers ...

Quick question. Is your subscription offer as transparent as you think? Many operators can't confidently say yes. Neil Twa dives into a new Guardian article highlighting New York City's groundbreaking move to ban deceptive subscription practices. NYC is setting a precedent, and if you're running a subscription model, this affects you. Neil shares a real-life example of a supplement brand member who faced challenges with unclear cancellation processes. He emphasizes the urgency of auditing your cancellation flow now, before the new rules hit. This episode is a wake-up call for sellers at every level to ensure compliance and protect their margins. Ready to implement with us? Join the Voltage Business Builders cohort at voltagedm.com?utm_source=rss&utm_medium=show_notes&utm_campaign=ep324 See your Amazon numbers in one place and protect your margins with Caiman Data at voltagedm.com: https://voltagedm.com?utm_source=rss&utm_medium=show_notes&utm_campaign=ep324&learn_mcp=1

Your best customer runs a quiet background check on your brand before she'll pay full price – and if one thing comes back weak, she doesn't tell you. She just buys the cheaper option, or waits for your next sale. In this episode, Catherine Langman breaks down the four foundations that decide whether a premium brand scales or stalls – a point of difference that's hard to replicate, a point of view worth having, a genuine purpose, and a premium pricing strategy – plus the fifth element that holds them all together. Featuring what On and Hoka understood that Nike forgot, and a candid look at Catherine's own brand, Indagare. If your growth has plateaued, one of these foundations is likely the reason. Book a Brand Growth Strategy Session at productpreneurmarketing.com to find out which. Subscribe for weekly episodes on building premium eCommerce brands that don't compete on price. Show Notes: https://www.productpreneurmarketing.com/episode-325/ TAGS premium brand strategy, ecommerce marketing, brand building, premium pricing, point of difference, brand positioning, considered buyer, Catherine Langman, The Brand Marketing Show  

Live aufgenommen auf der K5 diskutieren Karo und Vanessa, CEO der LUQOM Gruppe, im aktuellen "Quarterly Stützle", wie Künstliche Intelligenz, smarte Internationalisierung und neue Geschäftsmodelle den Online-Handel wieder auf Wachstumskurs bringen. Wie gelingt LUQOM der erfolgreiche US-Markteintritt mit Shopify und lokalen Teams? Wie verkürzt KI die Produktentwicklung massiv und pusht Klickraten durch automatisierte Lifestyle-Bilder? Und steht uns mit "Agentic Commerce" und kuratierten Warenkörben die nächste Shopping-Revolution bevor? Außerdem erklärt Vanessa das zweistellige Wachstum der LUQOM Gruppe, wie exklusive Eigenmarken als Schutz gegen asiatische Billiganbieter dienen und stellt sich am Ende den konkreten Fragen des K5-Publikums zu Themen wie Supply Chain und Marktplatz-Anteilen. Das Gespräch im Überblick: (0:11) E-Commerce Status Quo & LUQOM Update (10:20) USA-Expansion: Markteintritt & Plattform-Strategien (20:26) Neue Kanäle & Agentic Commerce (29:13) KI-gestützte Produktentwicklung & Pricing (35:56) FAQ: Live-Fragen aus dem K5-Publikum Podcast-Host – Karo Junker de Neui: https://www.linkedin.com/in/karojunker https://etribes.de/ Newsletter: https://www.kassenzone.de/newsletter/ Community: https://kassenzone.de/discord Disclaimer: https://www.kassenzone.de/disclaimer/ Youtube: https://www.youtube.com/c/KassenzoneDe/ Blog: https://www.kassenzone.de/ Kassenzone” wird vermarktet von Podstars by OMR. Du möchtest in “Kassenzone” werben? Dann https://podstars.de/kontakt/?utm_source=podcast&utm_campaign=shownotes_kassenzone

Ecommerce has never had more tools, and it's never been less clear which one is doing what. Every new AI tool that lands overlaps with three you already run, and half of them get absorbed into something else within months.So when something in the business isn't working, the instinct is to go and buy the next thing that'll fix it. But the problem usually isn't the tools. Most operators are running a fraction of what they already pay for, and the platforms they do have aren't talking to each other. A platform you use half of, sitting in a stack that doesn't share its data, is the most expensive software you own.The brands getting this right do three things differently.In this playbook, based on a conversation with Ed Hallen, co-founder of Klaviyo, we cover three things ecommerce operators need to know about getting more from the tools they already pay for:Put your tech budget where the money is actually made, not spread thin across the fringesChase the connections rather than the next tool, because the value lives in your data moving between platformsRun your integrations at two speeds. Switch on the easy wins today and resource the deep work like the project it isConnect with Ed Hallen Explore KlaviyoSubscribe to the Add To Cart newsletter  SMS us to Suggest a Guest Connect with Nathan Bush Join the Add To Cart Community 

In this follow-up episode, host Josh welcomes back Scott Deetz, founder of The Northbound Group, to discuss strategies for successfully exiting an e-commerce business. Scott highlights common seller mistakes, such as poor risk mitigation, lack of transparency, and neglecting post-sale obligations. He emphasizes the importance of professional advisory support, staying involved after the sale to secure contingent payments, and planning thoughtfully for life after exit. Scott encourages entrepreneurs to leverage their experience to attract investor capital for future ventures, helping maximize exit value and ensure long-term success.Chapters:Introduction & Scott's Background (00:00:00)Scott Deetz is reintroduced as the founder of The Northbound Group, with a focus on e-commerce and SaaS business exits.The Importance of a Proper Exit (00:01:06)Scott emphasizes that most of the financial reward comes at exit, not during business operations.Risk Mitigation Strategies (00:02:21)Discussion on identifying and mitigating risks, such as stock outages and maintaining business stability to maximize exit value.Transparency and Caring About the Brand's Future (00:04:26)The need for transparency during the sale and caring about the brand's ongoing success with the new owner.Managing Post-Sale Obligations & Deal Tracking (00:05:27)Importance of tracking post-sale obligations, contingent payments, and using a deal tracker to avoid costly mistakes.The Value of Professional Advisory Support (00:07:54)Why having an experienced advisory team is crucial for managing the complexities of a business sale.Staying Involved After the Sale (00:08:34)The benefits of remaining involved post-sale to ensure contingent payments and business success, and how this role can be less demanding.Mindset Shift: Long-Term Involvement (00:11:26)Encouragement to stay invested in the brand's long-term success rather than immediately disengaging after the sale.Planning for Life After Exit (00:11:57)Advice on taking time to plan the next venture, leveraging new status and opportunities in the entrepreneurial community.Leveraging Investor Capital for Next Ventures (00:13:23)Encouragement to use investor capital, not just personal funds, for future ventures, and to consider new business directions.Summary & Final Advice (00:16:24)Recap of the 12 mistakes to avoid, urging listeners to proactively plan for exit and maximize business value.Contact Information & Closing (00:17:23)Scott shares how listeners can reach out for advice or support regarding business exits.Links and Mentions:Strategic Finance and Advisory  "Northbound Group": "00:00:00"Deal Management Tools  "Deal Tracker": "00:06:23"Contact Information  "Scott Deetz" on LinkedIn: "00:17:25"Transcript:Josh 00:00:00  Today I am super excited to introduce you all to Scott Deetz. We've already introduced him because he's been on the podcast previously, so he is our first part two guest that we've had. So you know, Scott, there's there's your award of the day already is, you're our first part two guest. but I am super excited. This is something we didn't have enough time in episode number one, and Scott has taken a lot of time to develop and actually prepared a presentation that he'll share with you guys today. about this kind of part two. But here's Scott's bio. Scott is the founder and CEO of The northbound Group, a leading strategic finance and corporate development and sell side M&A advisory firm focused on Amazon and e-commerce, physical goods and SaaS businesses. Northbound has more than 30 full time team members dedicated to the mission of helping ecommerce entrepreneurs achieve life changing events. So with that introduction, welcome to the show again, Scott Deetz.Scott 00:01:04  Hey, Josh, how you doing? Know, it's great to be back.Scott 00:01:06  And, this was a lot of fun for me to work with our team to put the content together. So I'm looking forward to sharing it and, and hearing your thoughts on it. And obviously, part of my own personal passion is I want to help every sell side entrepreneur, get what they deserve, for their businesses. As you said, you work years and years. and as I always like to say, you work years and years to build a company. But if you don't do the last step right of exiting that company, you're oftentimes leaving more than half of your money, you know, on the table because, for many physical goods and other sellers, the money they actually take home from their business is, the bulk of it comes more than 50% comes when you exit. Not the entire time that you're running the business because you're always reinvesting back in the business. So, real, really looking forward to sharing the content with you and everybody else and, and getting your feedback.Josh 00:01:59  Scott, do you have any specific examples that you might be able to share? That might be like what types of risks, right.Josh 00:02:06  We talked about Amazon account health risk. Right. That's one thing. We talked about not having your trademarks and things like that. But what are some of those other like risk factors that you feel like sellers could be actively trying to mitigate?Scott 00:02:21  Yeah. So I'll give two answers to that. One general and one specific. The general rule of thumb is that every new question a buyer has to ask when you explain your business to them, the price goes down. So you want to think about being able to explain everything upfront so they can see the whole package and see what it is. And I'll give you a great example of risk if you are thinking of exiting in 12 months from now, making sure that no matter what, you don't have any stock outages and you get the capital financing in place to show the run rate of the business while it has stock in place. Because every time there's a stock outage, a buyer has to ask the question, why did that happen? And it either happened because you didn't plan accordingly, or that this business is so up and down and volatile that it's going to be a lot to handle.Scott 00:03:16  So buyers love boring businesses. And so being able to show the ability, I kind of say that in jest, because everybody wants something that's kind of fun, but flashy and volatile is not what buyers are looking for. So if you just think about the risk of your business, demonstrating that you've been able to maintain a similar price for a longer period of time, demonstrating that you've been able to maintain a, a stock in inventory, demonstrating that you've been able to maintain rank. So the way to think about it is just to look at your PNL and look at what are the numbers that could change, that a buyer would be most afraid of them changing, and then designing a risk mitigation plan that shows them demonstrated evidence of why they don't need to fear those things. And that's in addition to all of the compliance things that we talked about before. But those are some specific examples of making sure to show that your business is not risky. And then also from an ownership standpoint, making sure that you have all of your, you know, documents in order, all of your suppliers are people that you've worked with that are reputable.Scott 00:04:25  those types of things.Josh 00:04:26  Awesome. Yeah. Scott, I think overall, like as we go through these mistakes, one thing I see a common pattern and trend of is that, look, when you're trying to exit your business, this isn't you saying for the most part, this isn'...

In this episode, Lauren & Matt explore the top five most popular ecommerce platforms in the market today. We review Shopify, WooCommerce, Wix, Squarespace, and BigCommerce, taking a look at: 

“If someone can do the same revenue in 12 hours, basically out of nowhere, it does lower the value of brands.” What does the collapse of traditional brand equity mean for founders still building toward an exit? Roman Khan (Co-Founder & President, Peak21) joins Sean Frank (CEO, Ridge) and Matt Bertulli (CEO, Pela Case and Lomi) to make one uncomfortable argument: the playbook for building and buying ecommerce brands is broken, and most founders haven't figured that out yet. After three years acquiring DTC businesses, Roman stopped. The reason cuts to the heart of where dropshipping, ecommerce logistics, and brand valuation are all heading. His Hong Kong summit surfaced the shift in real time: Meta partnership ads back at the top of the stack, Applovin minting operators spending six figures a day, and TikTok-first brands doing $12M months on skeleton crews. The conversation covers why dropshipping from China is nowhere near dead, how Quince is building the AWS of ecommerce logistics, and the one thing Roman tells every founder under $100M in revenue: take out dividends, stop waiting for a buyer, and get honest about what your company is worth. Powered By Fulfil https://9ops.co/fulfil Aftersell https://9ops.co/4i3bb5 Richpanel https://9ops.co/richpanel Northbeam https://www.northbeam.io/ Saras Analytics https://bit.ly/4a3gzVv Postscript https://9ops.co/postscript Operators Newsletter https://9operators.com/ 

In this episode, Lauren talks to the seller of an eCommerce and DropShipping business created in August 2020 in the occasions & gifts, hobbies, and books niches. Listen in to find out how the business makes an average of $5,757.00 per month in net profit, why the seller has decided to sell, the lessons learned from running the business, and much more. Visit https://empireflippers.com/listing/95516 to learn more about this business.

Building an Art-Led eCommerce Fashion Brand: Kyall & Maku Fenaroli on Maku The LabelIn this episode, Ryan sits down with Kyall and Maku Fenaroli, the husband-and-wife team behind Maku The Label, an art-centric fashion brand that's gone from Maku painting designs on blank t-shirts to landing David Jones as a stockist, all in under 18 months.Maku spent over a decade in finance before turning her lifelong passion for art into a business. Kyall left a career as a plumber and general manager in construction to run the operations side full-time. Together they've built a brand defined by original artwork, rapid organic growth, and a willingness to make big, fast calls, including ripping up their entire fulfilment model mid-flight.This one's a masterclass in scrappy growth, knowing when to change your model, and what it actually takes to go from side hustle to major retail partner.From side hustle to Style Runner in four monthsMaku started printing her art on blank tees with zero branding, just a decision to stop buying t-shirts she didn't love. Four months later they landed Style Runner, their first major stockist, before either of them had heard of an SSCC barcode.Why they walked away from print-on-demandPrint-on-demand gave Maku total creative flexibility (paint today, sell tomorrow), but it was killing customer experience with two-week delivery windows and mispicked orders. After a rough Black Friday period exposed the gap, they moved to a 3PL and in-stock model in a matter of months.The real cost of switching to held stockKyall breaks down what changes when you go from print-on-demand to holding inventory: deposits on stock six months out, a five-to-nine month cash conversion cycle, and having to plan collections over a year in advance. Maku is already painting for August 2027.Contribution margin over vanity revenueKyall's biggest lesson from the last 18 months: understanding gross margin, delivered margin, and contribution profit, not just top-line revenue. He talks candidly about how much of the "guru" advice in eCommerce ignores what it actually costs to get a sale to break-even.Wholesale lessons from Style Runner and David JonesMaku credits Style Runner for patiently teaching them the basics of wholesale (barcodes, dispatch windows, systems) before they stepped up to David Jones, where the same requirements come with far less flexibility.Personalised influencer gifting that actually gets sharedMaku's approach to influencer seeding isn't a mail-merge, it's DM'ing people directly, matching values and aesthetic, and adding a genuinely personal touch (a hand-painted portrait for Alana Hadid, a custom tee tied to Celeste Barber's own brand). The result: organic shares from influencers with audiences in the hundreds of thousands to over a million.Pulling back from paid ads toward organic and IRLAfter ramping up Meta and Google ads over the past year, the pair are consciously shifting back toward the organic-first strategy that built the brand, including real-world events they say outperform equivalent ad spend.New York Fashion Week, twiceMaku The Label is heading back to New York in September for NYFW, running a gifting suite with PR agency Kate & Co. and exploring a possible pop-up retail space alongside other Australian brands.What's next: the Australian designer categoryMaku's goal is to move the brand firmly into ready-to-wear and the Australian designer space, with the US identified as the next major growth market for both DTC and wholesale.Links & MentionsMaku The LabelStyle RunnerDavid JonesKate & Co. PRNew York Fashion Week (September)Yotpo: Amazing Women in eCommerce retreatHumble Brag's retreat

Raise your hand if you've ever said "I know what I should be doing, but I'm not doing it." Yeah... that's what I thought. Consider this episode the kick in the pants you've been waiting for. I'm walking through the eCommerce advice you've heard a million times and still aren't doing. These come up over and over with my students and clients, including the ones who look like they have it all figured out from the outside. And after recently getting a behind-the-scenes look at what my Lounge members are working on and struggling with, I can confirm we are ALL guilty of at least one of these. No shade, no shame. Just the fundamentals that quietly cost you sales when they slip, some real stories of what happens when they do, and a nudge to pick the one or two you know you've been avoiding.   In this episode: The website issue that quietly tanked one member's summer sales (and how long it probably went unnoticed) My once-a-month habit that catches problems before your customers find them for you Why I want you logging numbers in a spreadsheet even though AI could do it for you The money-saving habit that's actually costing you money The easiest sales you're leaving on the table with people already on your site What cleaning up a 600-SKU store taught me about why customers give up before they buy The ad spend math that made my clients stop listening to their accountants (sort of) My exact rule for how long to give something before you're allowed to quit it The number one thing still holding most store owners back (yep, this one again) _______ Full Episode Show Notes http://ecommercebadassery.com/385   _______ Learn With Me Work with Me 1:1 https://ecommercebadassery.com/ecommerce-help/ https://ecommercebadassery.com/email-marketing/   Courses & Membership https://ecommercebadassery.com/membership https://ecommercebadassery.com/programs   _______   Let's Connect Website: http://ecommercebadassery.com Instagram: http://instagram.com/ecommercebadassery Membership: http://ecommercebadassery.com/membership   _______   Rate, Review, & Subscribe Like what you heard? I'd be forever grateful if you'd rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it's also valuable feedback for me to continue bringing you the content you want to hear.    Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683      

Get the right Shopify Apps for your store, to drivce revenue and productivity, not kill it. Nick outlines his top tips for choosing the right Shopify apps and avoid the wrong apps for your Shopify store. It's a common mistake that brands get wrong time and time again. Having worked in the Ecommerce space since 2007, Nick's got a wealth of experience in Shopify apps, ecommerce in general and has seen it all when it comes to bad tech choices by brands. As they say, don't let the tail wag the dog! In this episode, you'll learn: - Choosing the right Shopify apps for your store - Avoiding Shopify apps that will ruin your customer experience- How to test if you've got a good Shopify app or the wrong one 0:00 - The Top 10 Most Installed Shopify Apps 2:45 - Should You Use the Most Popular Shopify Apps or Stand Out Differently?3:48 - Difference Between Built for Shopify Apps and just another Shopify app4:34 - 5 Things to Look For in a good Shopify app10:08 - 5 Red Flags to Avoid in a bad Shopify app13:04 - Don't Use an App When a Simple Piece of Code Will Do16:10 - The Controversial Truth About Per-Transaction Shopify App Pricing19:00 - OutroWinning With Shopify is the Shopify podcast for store owners who want to grow revenue, increase conversions, and scale their ecommerce brand. New episodes every Tuesday and Friday.This Shopify Podcast is bought to you by Spec Digital, a PPC & SEO Agency based in the United Kingdom. Seguno: Shopify Email Marketing Listeners get a free customer analysis and strategy session with an email expert. https://www.seguno.com/winning-with-shopify-podcast Yoast: Shopify SEO. Listeners get 15% off Shopify and Wordpress, with code WWS15 https://yoast.com Inventory Planner: Shopify Inventory Management Listeners can join a free 7-Day inventory bootcamp https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcampTaxCloud: Shopify Sales Tax Management. Listeners get free Migration onboarding, as a Winning With Shopify Listenerhttps://taxcloud.com/winning

AI adoption in shopping is growing steadily, though demographic variations in this trend may influence where brands prioritize their investments.That's why Nielsen IQ and the DSI teamed up on a combined report featuring consumer attitudes about AI in commerce, and brands leaders POV on how it is impacting their work and investments. Jack O'Leary, Director, eCommerce Strategic Insights at NIQ joins with the consumer numbers, and our own Lauren Livak Gilbert shares the brand data for a holistic view of the trajectory of AI in commerce.

Why are you still building your brand around what buyers wanted two years ago? That gap between your offer and what the market actually wants right now is where margin goes to die. Neil Twa dives into the seven trends shaping U. S. eCommerce today. He shares insights from real accounts, not just headlines, and breaks down how sellers can align their brands with current buyer demands. Take Ashley, for example. When she first joined Voltage, her single SKU was under $10,000 a month. The product was decent, but the brand was invisible, generic listing, no story. Neil outlines three actionable moves to audit and adjust your brand positioning, whether you're at $5,000 a month or $500,000 a month. Ready to implement with us? Join the Voltage Business Builders cohort at voltagedm.com?utm_source=rss&utm_medium=show_notes&utm_campaign=ep321 See your Amazon numbers in one place and protect your margins with Caiman Data at voltagedm.com: https://voltagedm.com?utm_source=rss&utm_medium=show_notes&utm_campaign=ep321&learn_mcp=1

In this episode, we dive into how discount codes impact online store profits and customer behavior. Cara Marin, Product Lead at Seguno.com, shares how analyzing 182 million Shopify discount codes reveals the winning strategy between percentage-off and amount-off deals. She reveals why percentage discounts drive much higher average order values and how to use personalized workflows to maximize margin. She also shares strategies for stopping leaked codes and timing discounts perfectly to grow revenue safely.Use discount code "COFFEE" to get 20% off your first month at Seguno.com. Topics discussed in this episode:  How percent discounts boost average order value.What 182 million Shopify codes reveal about sales.Why amount off codes get higher redemptions.How to protect margins with a 20% discount cap.Why minimum spend rules rescue flat profits.How personalized codes stop coupon leaks completely.What lifecycle offers drive five times more sales.Why relationship based deals beat holiday sales.How to plan strategic discounts for net growth.What integrations automate personalized revenue. Links & ResourcesWebsite: https://seguno.com/bulk-discount-code-botShopify App Store: https://apps.shopify.com/bulk-discount-generatorLinkedIn: https://www.linkedin.com/company/segunosoftware/X/Twitter: https://x.com/SegunoSoftwareYouTube: https://www.youtube.com/@SegunoSoftwareGet access to more free resources by visiting the show notes at https://tinyurl.com/ykh9jur9I'd love your feedback. Tap the the link to send me a text.______________________________________________________LOVE THE SHOW? HERE ARE THE NEXT STEPS!Follow the podcast to get every bonus episode. Tap follow now and don't miss out!   Rate & Review: Help others discover the show by rating the show on Apple Podcasts at https://tinyurl.com/ecb-apple-podcasts   Join our Free Newsletter: https://newsletter.ecommercecoffeebreak.com/   Support The Show On Patreon: https://www.patreon.com/EcommerceCoffeeBreak   Partner with us: https://ecommercecoffeebreak.com/partner-with-us/

E-commerce is where many crowdfunding creators expect the hard work to be over—but in reality, it's the beginning of an entirely new challenge. In this episode, Andrew and Sean break down what it actually takes to build a profitable online store after your crowdfunding campaign ends. They discuss why successful e-commerce is built on testing, data, and continual optimization—not luck or guarantees. Drawing from years of experience managing marketing campaigns for tabletop games and other businesses, they explain why knowing your numbers, understanding your customer journey, and investing in long-term marketing infrastructure are essential for sustainable growth. Resources: - Crowdfunding Nerds Community: https://www.facebook.com/groups/crowdfundingnerds/ - Must Watch Episodes

An eBay experiment started from a childhood bedroom becomes a multi-million, make-your-own-fashion eCommerce empire.Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week.Show notes: SideHustleSchool.comEmail: team@sidehustleschool.comBe on the show: SideHustleSchool.com/questionsConnect on Instagram: @193countriesVisit Chris's main site: ChrisGuillebeau.comRead A Year of Mental Health: yearofmentalhealth.comIf you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes.

Daniel Mahncke and Shawn O'Malley take a deep dive into Kaspi.kz (NASDAQ: KSPI), the Kazakhstani super-app that combines payments, e-commerce, and fintech into a single platform that most of the country uses every day. They unpack how the business actually makes its money across its three segments, why its dominance at home has been so hard for competitors to challenge, and how a company this profitable ends up trading at only around seven times earnings. Daniel and Shawn discuss the company's founders and incentive structure, its expansion into Turkey through Hepsiburada, the role of its high dividend in the investment case, and the risks that come with it – from the oil-linked currency to the governance questions raised in the Culper short report. They also walk through how Daniel values the business and whether Kaspi.kz deserves a spot in The Intrinsic Value Portfolio. IN THIS EPISODE YOU'LL LEARN: (00:00:00) Intro (00:00:36) How Kaspi became Kazakhstan's No.1 superapp (00:15:45) What business units Kaspi operates (00:33:49) What role the fintech business plays (00:36:07) How the marketplace differs from Mercado Libre and Shopee (00:43:34) What the competitive environment in Kazakhstan looks like (00:51:11) What the Turkey expansion means for the business (01:18:26) Valuation discussion of Kaspi (01:21:59) Whether Kaspi is valued attractively (01:25:24) Whether Shawn and Daniel add KSPI to the Intrinsic Value Portfolio Disclaimer: Slight discrepancies in the timestamps may occur due to podcast platform differences. BOOKS AND RESOURCES Join the exclusive ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Intrinsic Value Mastermind Community⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Track ⁠⁠⁠⁠⁠⁠⁠⁠⁠The Intrinsic Value Portfolio⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about how to join us in NYC for our ⁠⁠Intrinsic Value Conference⁠⁠. Portfolio Review ⁠Submit Tool⁠. Kaspi CEO ⁠Presentation⁠. Interview with the CEO, ⁠Mikhail Mikheil⁠. Chris Paryse ⁠Pitch on Kaspi⁠. Business Breakdowns ⁠Episode on Kaspi⁠. Response to Culper's ⁠Short Report⁠. Check out our previous Intrinsic Value breakdowns:⁠⁠⁠ ⁠Amazon⁠⁠⁠, ⁠Sea Limited⁠, ⁠Mercado Libre⁠, ⁠Shopify⁠. Related ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠books⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ mentioned in the podcast. Ad-free episodes on our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Premium Feed⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. NEW TO THE SHOW? Get smarter about valuing businesses through ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Intrinsic Value Newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Check out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Investor's Podcast Starter Packs⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Follow our official social media accounts: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Try our tool for picking stock winners and managing our portfolios: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TIP Finance⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Enjoy exclusive perks from our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠favorite Apps and Services⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn how to better start, manage, and grow your business with the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠best business podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. SPONSORS Support our free podcast by supporting our sponsors: Fiscal.AI References to any third-party products, services, or advertisers do not constitute endorsements, and The Investor's Podcast Network is not responsible for any claims made by them. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm

Join our mastermind community: https://www.skool.com/apparel-success-mastermindTry the best Ai design platform: https://www.design.com/rob88Starting a clothing brand or trying to grow a clothing brand? In this video, I break down six clear signs your clothing brand startup is close to blowing up. You'll learn how to start a clothing brand, validate your clothing brand idea, build a strong brand identity, identify your target audience, get clothing brand sales from strangers, and create a clothing line, fashion brand, streetwear brand, or apparel business that people genuinely want to support.Whether you're learning how to market a clothing brand, how to grow a clothing brand on Instagram, or how to start a streetwear brand from scratch, this video covers clothing brand marketing, clothing brand marketing strategy, social media marketing, influencer marketing, viral content, brand differentiation, ecommerce growth, Shopify sales, streetwear marketing, fashion marketing, and the habits successful clothing brand owners need. Watch this before quitting—your clothing brand may be much closer to taking off than you think.

What happens when the person who helped billions shop online decides to reinvent how we consume?In this episode of The Raygacy Show, I sit down with Anya Cheng — Founder & CEO of Taelor, an AI-powered men's clothing subscription platform championing sustainable fashion.Before launching her own venture, Anya played a pivotal role in shaping global commerce. She helped launch Facebook and Instagram Shopping at Meta, led new business expansion at eBay, scaled McDonald's global food delivery at McDonald's, and drove mobile commerce innovation at Target.But this conversation goes beyond her résumé.We explore:The psychology of leaving corporate prestige to build your own visionWhether AI enhances individuality — or standardizes identityThe tension between growth and sustainabilityData vs intuition in billion-dollar decisionsThe hidden cost of high performance in Silicon ValleyThe responsibility tech founders carry in shaping human behaviorAnya shares the mindset shifts required to transition from Fortune 500 executive to startup founder — and why intentional innovation matters more than speed.If you care about AI, entrepreneurship, sustainability, leadership, or the future of commerce, this episode will challenge how you think about scale, identity, and legacy.Because technology alone isn't the future.Conscious technology is.Learn more about Anya Cheng:LinkedIn- https://www.linkedin.com/in/anyachengIG- https://www.instagram.com/anyacheng_siliconvalley/

How do you operate a business when things start to get tough? In this episode, Matt Snow, co-founder of Boredwalk.com, shares two hard-earned lessons from running a fast-growing eCommerce business with his wife. If you've struggled to delegate, scale operations, or find an integrator who can truly own the day-to-day, listen in to hear what worked, what didn't, and why relying on "good vibes" alone can be a costly mistake. Matt also opens up about the six-year journey to finally hiring the right operations leader after multiple failed attempts (including the exact hiring framework that changed everything) and the challenges his business faced after major Meta platform changes disrupted performance during an otherwise explosive growth period. You'll hear what happened behind the scenes, how attribution changes affected eCommerce brands, why advertisers became frustrated with Meta's lack of transparency, and how Matt is responding. Don't miss this candid look at the emotional side of entrepreneurship, including the stress, uncertainty, and loss of control that many founders experience but rarely discuss openly. You can find show notes and more information by clicking here: https://tinyurl.com/5n8yeuz6  Interested in our Private Community for 7-Figure Store Owners? Learn more here.  

The funnel most marketers grew up on – see the ad, click, browse, add to cart, buy – did not gradually erode. It came apart almost overnight, as shoppers got comfortable discovering, deciding, and buying inside social feeds and LLMs, often in a single moment. Recorded live at K:LDN 2026 in London, this is the close-out conversation for the series, a step back to ask what actually replaces the funnel and what it demands of the brands trying to keep pace. Alicia Esposito of Future Commerce sits down with Kelsey Capps, who leads Klaviyo's product work across analytics, personalization, and AI, and so has a front-row seat to the change. A shopper can now find a product in a TikTok comment, buy it, and post about it before the marketing team has time to react, which means the advance-planning window marketers relied on has all but vanished. Kelsey's argument is that brands have to rebalance, away from a roughly 80/20 split of campaigns over automated flows and toward signal-triggered automation that can react in the moment, like a flow that fires when someone arrives from a ChatGPT referral. Underneath the tactics sits a bigger shift: optimizing your site and product data so the machines doing the discovering can actually surface you, and building an operating model around understanding customers rather than merely targeting them. Her closing note is optimistic. The data advantage that once belonged only to enterprises is now within reach of the smallest brand, and because customer intelligence compounds, the brands that start building the model first are the ones that pull away. What you'll learn What replaces the linear funnel once discovery, comparison, and conversion happen at once Why the advance-planning window has collapsed, and what to do about it How to rebalance from campaigns toward signal-triggered automated flows Why optimizing your product data and brand voice for machines is now table stakes How a single wrong recommendation breaks trust, and why understanding beats targeting Why customer intelligence compounds, and why first movers pull away Pull quotes "Customers don't want to be just targeted, they want to be understood." — Kelsey Capps [13:50] "You can see when someone came to your site from ChatGPT. That's just a UTM source on an event, and a brand could automate a workflow around it." — Kelsey Capps [16:15] "This conversation used to be confined to the four walls of industry events. Now your family and friends are having the same conversations about how their data is being used." — Alicia Esposito [23:01] "Even your smallest mom-and-pop shop can take advantage of their first-party data in a way they just never could before." — Kelsey Capps [24:55] Chapters 0:00 Cold open and introductions 5:23 Perpetual commerce and the collapse of the funnel 6:11 Discovering and buying inside a TikTok comment 11:43 Understanding customers, not just targeting them 14:46 Optimizing your data for the machines doing the discovering 15:40 The vanishing planning window, campaigns versus flows 17:08 Composer and orchestration pulling it together 19:03 Vision in the age of autonomy 22:00 The turkey-sub story, how a bad recommendation breaks trust 23:43 What Kelsey is optimistic about, and the urgency for laggards In-Show Mentions: Learn more about Klaviyo's Composer Associated Links: Check out Future Commerce on YouTube Check out Future Commerce Plus for exclusive content and save on merch and print Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world Listen to our other episodes of Future Commerce Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Affirm (AFRM) continues to lead the buy now, pay later space, with web visits rising nearly 50% year over year as adoption accelerates across major e-commerce platforms. Andy Swan of LikeFolio explains how BNPL has evolved from a niche concept into a mainstream payment option, offering consumers a more structured and transparent alternative to traditional credit.======== Schwab Network ========Empowering every investor and trader, every market day.Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about

Daniel Mahncke and Shawn O'Malley take a deep dive into Kaspi.kz (NASDAQ: KSPI), the Kazakhstani super-app that combines payments, e-commerce, and fintech into a single platform that most of the country uses every day. They unpack why its dominance at home has been so hard for competitors to challenge, and how a company this profitable ends up trading at only around seven times earnings. IN THIS EPISODE YOU'LL LEARN: (00:00:00) Intro (00:01:49) How Kaspi became Kazakhstan's No.1 superapp (00:16:56) What business units Kaspi operates (00:35:38) What role the fintech business plays (00:37:54) How the marketplace differs from Mercado Libre and Shopee (00:45:11) What the competitive environment in Kazakhstan looks like (00:52:30) What the Turkey expansion means for the business (01:23:43) Valuation discussion of Kaspi (01:27:11) Whether Kaspi is valued attractively (01:30:34) Whether Shawn and Daniel add KSPI to the Intrinsic Value Portfolio Disclaimer: Slight discrepancies in the timestamps may occur due to podcast platform differences. BOOKS AND RESOURCES Join the exclusive ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Intrinsic Value Mastermind Community⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Track ⁠⁠⁠⁠⁠⁠⁠⁠The Intrinsic Value Portfolio⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about how to join us in NYC for our ⁠Intrinsic Value Conference⁠. Portfolio Review Submit Tool. Kaspi CEO Presentation. Interview with the CEO, Mikhail Mikheil. Chris Paryse Pitch on Kaspi. Business Breakdowns Episode on Kaspi. Response to Culper's Short Report. Check out our previous Intrinsic Value breakdowns:⁠ Amazon⁠⁠, Sea Limited, Mercado Libre, Shopify. Related ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠books⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ mentioned in the podcast. Ad-free episodes on our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Premium Feed⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. NEW TO THE SHOW? Get smarter about valuing businesses through ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Intrinsic Value Newsletter⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Check out ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Investor's Podcast Starter Packs⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Follow our official social media accounts: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠X⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Try our tool for picking stock winners and managing our portfolios: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TIP Finance⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Enjoy exclusive perks from our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠favorite Apps and Services⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn how to better start, manage, and grow your business with the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠best business podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. SPONSORS Support our free podcast by supporting our ⁠sponsors⁠: Plus500 Netsuite Shopify Vanta References to any third-party products, services, or advertisers do not constitute endorsements, and The Investor's Podcast Network is not responsible for any claims made by them. Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm

"Service is the new storefront" has been a slogan for the better part of a decade, usually followed by a promise to turn a cost center into a profit center that never quite arrived. What changed is not the ambition. It is that the plumbing finally exists. Recorded live at K:LDN 2026 in London, this conversation is about what becomes possible when a brand can pull customer data from any channel and hand it, in real time, to a human or an AI agent. Phillip Jackson sits down with Kelly Thacker of Klaviyo's product marketing team. Her argument is that the prize is democratization: taking the best in-store associate, the person who knows both the products and the customer, and making that experience available on every channel and to every brand, not just the ones who can staff a great team. Kelly is candid about the failure mode too, the dumb bot that asks a loyal VIP for an email address it should already have. The fix is an agent that knows the business and the customer, with escalation rules the brand sets and widens as trust grows. The number that makes the case is blunt: where is my order is still the most common question to any agent, human or AI, and automating it hands time back to people for the work that actually needs them. She closes by looking further out, to a world where marketing and service stop being separate departments and brands begin building for agent-to-agent shopping, where a customer's agent transacts with a brand's. You Don't Have to Babysit Your Agent Anymore What you'll learn Why the cost-center-to-profit-center promise is finally deliverable, and what specifically changed What separates an agent that delights from the dumb bot that frustrates How brands set the line between automation and human escalation, and widen it over time Why where is my order is the single most valuable question to automate How service data feeds back into marketing and the rest of the relationship What agent-to-agent shopping is, and why it is closer than it sounds Pull quotes "You could be the most loyal VIP customer, and then a chatbot asks, can you give me your email address, and you think, you should just know me." — Kelly Thacker, Product Marketing, Klaviyo [TK] "We meet customers where they are. You build for the future, and you help them slowly get comfortable with that change." — Kelly Thacker [TK] "A poor experience with an agent feels worse than a poor experience with a human, so the human in the loop has to be so important to this." — Phillip Jackson [TK] "This is the moment where people will either rise to the occasion or they'll be forgotten." — Kelly Thacker [TK] Chapters [TK] Cold open and introductions [TK] Service is the new storefront, an old promise made real [TK] Democratizing the best in-store associate [TK] The dumb bot, and what a good agent must know [TK] Human in the loop, escalation rules the brand controls [TK] Where is my order, automating the most common question [TK] Signals from a service chat that make marketing smarter [TK] The future, one brand experience and agent-to-agent shopping [TK] Brands doing service and experience well In-Show Mentions: Learn more about Klaviyo's Composer Associated Links: Check out Future Commerce on YouTube Check out Future Commerce Plus for exclusive content and save on merch and print Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world Listen to our other episodes of Future Commerce Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

YouTube has officially outgrown traditional media taxonomies to become a unique, multi-surface ecosystem spanning streaming, social, and commerce. This week, Tinuiti's Sean Odlum explains how brands can leverage first-party CRM data and the Ads Data Hub, to bypass mobile-heavy biases and measure true impact across every screen. Key Highlights

For years, the marketer's job ended when the campaign shipped. Hit send, check the numbers, measure growth, repeat. That model is changing, and what replaces it is agentic orchestration, where the system and the journey around a message matter more than a single send. Recorded live at K:LDN 2026, this conversation pairs the person building the AI with an operator running it at real scale. Gilbert Hsu, who leads Marketing AI at Klaviyo, sits down with Alon Turchin, VP of Retention at Particle, a US-manufactured DTC self-care brand for men with a marketing team based in Israel. That kind of scale brings real complexity, and this is where Composer by Klaviyo brings solutions at scale. Alon describes it today as the brain and the eyes, the thing that finds and frames problems he might not catch manually. His wish list is for it to become the hands too, trusted to edit filters, rules, and content, a trust he says has to be earned through testing first. Closing advice for teams earlier in their journey: know your audience before you trust anyone's benchmarks, remember that selling is mostly psychological, and test your way to what actually works rather than assuming you already know. What you'll learn How Particle scaled from one million to ten million monthly sends in weeks, not months, while doubling revenue Why "the campaign is not the product, the system is" changes what a marketing team actually optimizes for How Particle segments customers and non-customers by urgency and lifecycle stage across 150-plus flows and 100-plus forms Where Composer fits today (the brain and the eyes) and what Alon wants it to become next (the hands) Why rigorous A/B testing is the gate that lets Alon hand more decisions to AI Alon's advice for marketers earlier in their own orchestration journey Key takeaways Alon's operating principle: the campaign is not the product, the system is, meaning the journey around a message matters more than the message itself. Particle scaled from one million to ten million sends a month in a matter of weeks, not months or a year of slow warmup, while revenue doubled, run across more than 150 active flows and 100-plus forms. Segmentation isn't just more lists, it's urgency based. Recent sign-ups get reached while the brand is still top of mind. Older, colder contacts get reintroduced rather than ignored. Composer today functions as the brain and the eyes, surfacing problems and opportunities Alon might miss manually. His wish list is for it to become the hands, trusted to edit filters, rules, and content, once testing earns that trust. Alon's closing advice: don't assume you know your audience or trust someone else's benchmark. Selling is mostly psychological, so test relentlessly until you find what actually works for your own customers. Chapters 0:00 Cold open and introductions 1:38 Meet Particle, and how the marketing job has changed 2:48 The campaign is not the product, the system is 3:30 From engagement to behavior-based segmentation 4:49 Why sending more, to the right tiers, doubled revenue 7:12 Managing 150-plus flows without losing control 7:55 Composer as the brain and eyes, and the wishlist for the hands 10:43 Keeping the brand's soul with a human in the loop 11:55 Advice for teams earlier in the journey In-Show Mentions: Learn more about Klaviyo's Composer Associated Links: Check out Future Commerce on YouTube Check out Future Commerce Plus for exclusive content and save on merch and print Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world Listen to our other episodes of Future Commerce Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

For years, growing an eCommerce business followed the same growth playbook: run ads, optimize your website, and send as much traffic to your store as possible.  But that's starting to change. More and more shoppers are discovering products through creators rather than traditional ads, and platforms like TikTok Shop are changing the way people buy online. Instead of relying solely on paid advertising, brands now have the opportunity to get hundreds or even thousands of creators talking about and selling their products. In this episode of the Opportunity Podcast, Greg sits down with Jordan West, founder of Social Commerce Club and host of the Unofficial TikTok Shop Podcast, to talk about why he believes social commerce is the next big thing in eCommerce. Jordan breaks down how TikTok Shop works, why it's so different from Amazon and traditional Shopify stores, and how coordinated creator campaigns can create a powerful halo effect across Shopify stores, Amazon, and even retail. Greg and Jordan also dive into what it takes to build a successful eCommerce business, from understanding your numbers and improving your margins to choosing the right growth channels and building a team that can scale with the business. Whether you sell on TikTok Shop, Amazon, Shopify, or you're simply looking for your next growth opportunity, you'll walk away from this episode with practical ideas you can apply to your own business. Topics Discussed in this episode: 02:00 - From losing everything to finding success through social commerce 11:36 - The mechanics of how TikTok Shop actually works  16:18 - The "halo effect" and how TikTok Shop drives sales across Amazon and Shopify  20:12 - How brands find and work with creators  22:00 - Jordan's "Blitz Methodology" for launching products on TikTok Shop  37:41 - Social SEO is about to take off 41:28 - Affiliate commissions, incentives, and getting started on TikTok Shop  43:37 - The types of products that work on TikTok Shop 45:08 - Jordan's advice for doubling or tripling an eCommerce business  52:40 - Scaling an agency, hiring A-players, and building the right culture Mentions:  Empire Flippers Podcasts Empire Flippers Marketplace Create an Empire Flippers account Subscribe to our newsletter Social Commerce Club Jordan's LinkedIn Sit back, grab a coffee, and learn how to scale your ecommerce business using social commerce on TikTok Shop!

Social is where discovery happens now, but it is rented land. You can build an audience of hundreds of thousands and still not own the relationship, because the algorithm decides who sees you and the landlord keeps raising the rent. Recorded live at K:LDN 2026 in London, this conversation is about turning borrowed reach into something a brand actually owns. It pairs the person building the tooling with the person living the problem every day. Brett Bernstein, who came to Klaviyo through its acquisition of Gatsby and now leads its new social product, sits down with Kathleen Loftus, Marketing Director at Sculpted by Aimee, an Irish cosmetics brand with a 350,000-strong Instagram following. Kathleen runs brand, creative, PR, influencer, CRM, and paid under one roof, which is exactly why she can trace a viral moment all the way to revenue. She walks through a campaign built on a piece of theater: teasing the discontinuation of a beloved cream blush. The stunt ran as a closed loop, from Instagram to the brand's broadcast channel to a website waitlist, and it sold roughly eight weeks of forecast stock in under a week. Brett and Kathleen then dig into the unglamorous problem underneath the fun: attribution, why the brand rebuilt its entire UTM structure this year, and how so many of the people engaging with a brand never actually hit follow. The payoff is a practical view of what it means to own the social moment: spotting the commenters and lurkers who signal intent, and giving them a reason to move into channels the brand controls. Why Rent Platforms When You Can Own Relationships? What you'll learn Why keeping social, CRM, and paid on one team is what lets social activity connect to revenue How a brand decides what to post when every post has to earn its place, not just chase reach The mechanics of a closed-loop campaign that turned a discontinuation stunt into a sold-out waitlist Why social attribution starts with unglamorous plumbing, and what rebuilding a UTM structure buys you Why most people engaging with a brand on social never follow it, and why following is the wrong metric to chase How to move commenters and lurkers off rented platforms into email and SMS Pull quotes "Not everything needs a million likes or a million views, but it has to have a purpose to be on our channels." — Kathleen Loftus, Marketing Director, Sculpted by Aimee [~7:05] "We sold out eight weeks' worth of our forecasted product in less than a week." — Kathleen Loftus [~9:15] "Instagram is the landlord that keeps raising the rent every month." — Kathleen Loftus [13:23] "You might think they're no longer an active customer, but then you notice their comments on your content. Those are signals we can now unlock." — Brett Bernstein, Klaviyo [14:36] Chapters 0:00 Cold open and introductions 3:18 Meet Sculpted by Aimee, one team across all of marketing 5:46 Showing up on Instagram, posting with purpose 7:12 Reading the data, what social signals actually tell you 7:57 The Cream Luxe discontinuation stunt, a sold-out waitlist 10:15 From social to revenue, rebuilding attribution and UTMs 12:28 Rented land, why following is the wrong metric 14:36 Turning engaged non-followers into owned relationships 15:26 A campaign that nailed it, the Sculpted Society pop-up In-Show Mentions: Sculpted by Aimee Learn more about Klaviyo's new tools Associated Links: Check out Future Commerce on YouTube Check out Future Commerce Plus for exclusive content and save on merch and print Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world Listen to our other episodes of Future Commerce Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Owning an eCommerce business can feel overwhelming, especially when you're wearing all the hats. Between marketing, tech issues, customer service, inventory, and everything else on your plate, it's easy to fall into the habit of trying to figure everything out yourself. In this episode, I'm sharing a pattern I've noticed over and over again... both in my own business and while coaching Shopify store owners inside the Lounge. If you've ever spent hours troubleshooting, felt like you were reinventing the wheel, or convinced yourself you just needed to "work harder," this conversation might change the way you approach your next challenge. In this episode: A common habit that's quietly costing business owners time and momentum. The story of a problem that was solved much faster than anyone expected. An opportunity many product-based business owners never think to ask for. Why your first instinct when you get stuck may be working against you. A simple challenge to try the next time you hit a roadblock in your business. _______ Full Episode Show Notes http://ecommercebadassery.com/384   _______ Learn With Me Work with Me 1:1 https://ecommercebadassery.com/ecommerce-help/ https://ecommercebadassery.com/email-marketing/   Courses & Membership https://ecommercebadassery.com/membership https://ecommercebadassery.com/programs   _______   Let's Connect Website: http://ecommercebadassery.com Instagram: http://instagram.com/ecommercebadassery Membership: http://ecommercebadassery.com/membership   _______   Rate, Review, & Subscribe Like what you heard? I'd be forever grateful if you'd rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it's also valuable feedback for me to continue bringing you the content you want to hear.    Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683