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Natalie gets candid about pressing pause on the podcast while on maternity leave. In this intimate solo, she shares the fears behind taking a break, the systems and team that make it possible, and the mindset shifts that let momentum keep compounding even when you step back. If you've ever worried a break would tank your growth, this episode will help you trust your audience, your systems, and yourself. TIMESTAMPS 00:07 - Why this episode is different and the truth about taking a break 00:36 - The pressure to “keep appearances” vs choosing authenticity 01:22 - Integrity over optics and why pretending to be “always on” isn't it 01:50 - Naming the fear that downloads and momentum might drop 02:34 - What's in place before stepping away 05:09 - Automated revenue streams and cash stewardship that stabilize breaks 06:59 - Surprise upside doing even better YOY without pushing for growth 08:21 - Boundaries with partners and comms so nothing falls through the cracks 09:50 - If stepping away feels impossible trusting your audience and your work RESOURCES + LINKS Get My Custom AI As Your 24/7 Chief Marketing Officer, Trained On Over A Decade Of My Business Strategies, $36M+ In Proven Funnels, And My Complete FREEDOM Method™: https://www.bossbabe.com/freedomengine Join The Société: Build Your Freedom-Based Business™ With Systems, Templates, Coaching + Community. Just $97/Month. Imagine Having Natalie As Your CMO, On Call 24/7 To Help You Make The Right Moves In Your Business. That's Exactly What You Get With Bossbabe AI The Freedom Engine™: AI-Powered Strategy And Systems That Show You What To Sell, How To Sell It, And How To Scale - Without All The Guesswork. Learn More And Unlock It Here. Sign Up For Our Free Weekly Newsletter & Get Insights From Natalie Every Single Week On All Things Strategy, Motherhood, Business Growth + More. Drop Us A Review On The Podcast + Send Us A Screenshot & We'll Send You Natalie's 7-Figure Operating System Completely FREE (value $1,997).
School is back in session—and so is the CMO Podcast, live from Penn State's Alumni Leadership Conference. In our annual tradition, Jim welcomes three remarkable Penn State alumni on stage to explore the art and science of decision-making. Together, they dive into the vulnerable moments that shaped their lives, the career pivots that defined their paths, and the lessons learned when decisions didn't go as planned.This year's guests bring diverse experiences:Whit Friese, VP of Creative Marketing at The Home Depot, whose career journey spans advertising, Hollywood, and Emmy-winning creative work at CNN.Camille Chang Gilmore, Senior VP & Chief Human Resources Officer at Avanos Medical, who built her career leading people and driving diversity at Boston Scientific.Jim Erickson, founder and longtime CEO of Blue Mountain Quality Resources, a leader in life sciences software solutions.Join us for an honest, inspiring, and lively conversation about the critical choices that shape leaders—and the wisdom they pass on to the next generation of Nittany Lions.---This week's episode is brought to you by Deloitte.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Andy Judd, the veteran Chief Marketing Officer of CPG brands, adds his page to the Marketing Playbook. Hear how to find a mentor and mentor others, why you should have a career plan, how to be open to change, what Andy learned moving a lot as a kid, and the behind-the-scenes of poppi's incredible growth. Connect with Andy on LinkedIn
Ready to fill your med spa with loyal, happy patients? In this episode, Audrey Neff, Chief Marketing Officer of Aviva Aesthetics, breaks down how marketing, sales, and retention work together to attract new patients, convert leads, and keep them coming back. Tune in for actionable marketing strategies to grow your practice, especially if you are asking for a friend.Chapters00:00 Intro00:14 Banter04:30 Guest Intro06:00 Guest background07:29 Tell us about what you do at Aviva Aesthetics. 15:02 What does marketing even mean and how is it different than sales? 19:08 Are Google Ads and other pay per click advertising still a viable strategy? 22:32 What are the common marketing strategies used in aesthetics? 26:12 How is digital marketing affected by artificial intelligence? 27:49 Access+28:24 Legal Takeaways30:23 OutroWatch full episodes of our podcast on our YouTube channel: https://www.youtube.com/@byrdadattoStay connected for the latest business and health care legal updates:WebsiteFacebookInstagramLinkedIn
Kiran is the Chief Marketing Officer at Diriyah Company who is leading the efforts to re-establish Diriyah's position as a globally recognized cultural and historical landmark. With a career spanning international marketing, communications, and brand transformation, he brings a wealth of expertise in crafting narratives that resonate with diverse audiences around the world. At Diriyah, he is driving initiatives that celebrate Saudi Arabia's rich heritage while positioning it as a world-class destination for culture, history, and tourism. On this episode, Kiran unpacks the immense scale of the extraordinary project that represents the birthplace of Al-Saud. With several assets already open and many more including hotels, housing, branded residences, and retail outlets set to come online soon, the nearing completion of DG1 and DG2 marks another major milestone in Diriyah's transformation. 0:00 Intro: City of Earth6:57 Responsibility, Expectations & Pressure9:05 Building a World-Class Saudi Marketing Team12:00 The Power of Authenticity17:30 The New Saudi Way of Living22:33 Coffee, Scent & Hospitality25:00 Blending Heritage with Modern Living28:01 Smart-City Vision31:00 Riyadh's Urban Renaissance37:24 Shifting Global Perception44:32 Hospitality Pipeline50:16 A Low-Rise, People-Focused City52:01 Life in Diriyah: Pedestrian Lifestyle1:00:52 Life in Saudi vs Expectations1:04:05 Positivity and Hunger of the Saudi Spirit1:08:25 Advice for the Next Generation1:11:30 Closing Remarks
In this special episode of The Digital Marketing Podcast, Daniel Rowles sits down with Alex Schultz, Meta's Chief Marketing Officer and Vice President of Analytics, to unpack the future of digital marketing, and why the fundamentals still matter more than ever. Alex shares lessons from his remarkable journey: from running the world's top paper airplane website to leading growth at Meta, managing multi-billion dollar ad campaigns, and now authoring the industry-defining book Click Here. With high-profile endorsements from Mark Zuckerberg, Sam Altman, Daniel Ek, and Matthew Vaughn, the book has already gettimg rave reviews, and Daniel is putting it straight onto the reading list for his students at Imperial College. Together, Daniel and Alex dig into the core principles of great marketing: how to set meaningful goals, measure true impact, build high-performance teams, and embrace AI without losing your strategic edge. In This Episode: Why Alex wrote Click Here and why the industry desperately needed a book that gets back to fundamentals, marketing measurement, and pride in the profession. The power of incrementality: How to run meaningful tests, avoid vanity metrics, and prove real value to your CEO and CFO. Why goals are not the same as metrics and how mixing them up can derail your marketing efforts. The importance of awareness: Why most businesses fail because people simply don't know they exist. Marketing mix matters: How one newspaper mention outperformed every digital channel—and why the basics still beat the buzz. Mediocre marketing + great conversion = success: Why broken funnels kill campaigns, no matter how brilliant your creative is. How Meta builds defensible growth : What sets their marketing apart, from deep integration with product and engineering, to AI-powered insights. AI's real impact on marketing jobs: A breakdown of the three kinds of disruption AI will bring, and why the marketers who embrace it will thrive. Paper planes, transparency, and unexpected beginnings: Hear how Alex's nerdy hobby turned into a viral website, and why he publicly shares his university grades to inspire others. Key Takeaways: Get back to basics: Clear goals, good data, and fundamental models (like the funnel) still win. Measure what matters: Metrics are not goals - incrementality is everything. Focus on defensibility and scale in your marketing channels, don't waste time on things that can't grow. AI won't replace marketers - marketers who use AI will replace those who don't. Be transparent and human: Success doesn't require perfection, it requires clarity, curiosity, and continuous learning.
Big budgets and star power don't guarantee success. Sometimes it takes time, refinement, and the right story to win an audience.That's the journey of The Gilded Age, the HBO drama that overcame early skepticism to become a hit. In this episode, we dig into its marketing parallels with the help of our special guest Laura Goldberg, Chief Marketing Officer at Auctane.Together, we explore what B2B marketers can learn from practicing patience, locking in product-market fit, and doubling down when momentum builds to gain lasting growth.About our guest, Laura GoldbergLaura Goldberg is the Chief Marketing Officer at Auctane. She is a seasoned, operations-driven go-to-market executive with a proven track record of propelling software companies to new heights, particularly serving small and medium sized businesses (SMBs), a vital segment for Auctane. Goldberg excels in crafting data-driven marketing strategies that resonate with customer needs, and her expertise will be key in advancing Auctane's mission to deliver exceptional shipping and mailing experiences to businesses worldwide.Previously, Laura was the CMO at Constant Contact, a digital marketing platform trusted by millions of small businesses and nonprofits. She has also held marketing leadership positions at Kabbage, an American Express Company, and LegalZoom, where she played key roles in driving customer growth, revenue expansion, and EBITDA improvements, leading to successful exits for both companies.What B2B Companies Can Learn From The Gilded Age:Patience is essential. The Gilded Age wasn't an overnight success—it built momentum slowly, and Laura sees the same in B2B marketing. “You gotta have patience. You gotta see it more than once. It has to build. You may not, be a… hot [thing] out of the gate. But… it's gonna build. Nobody makes a decision… with The Gilded Age, it's, you know, a solid hour and you gotta pay attention. Like you have to make a commitment to it and it takes time.” Marketing results rarely happen instantly. Success comes from committing, nurturing, and allowing campaigns to grow into traction over time.Product-market fit is non-negotiable. The show's elaborate sets and costumes bought it some time, but what kept audiences hooked was stronger storytelling in later seasons. Laura draws a clear B2B parallel: “You may have some stumbles outta the gate… You gotta deliver the goods. The product market fit, if you will, has to be there eventually. It doesn't have to be perfect right outta the gate, but it has to get to perfect pretty quickly.” In other words: creative campaigns and strong distribution will only get you so far—if the product doesn't ultimately deliver, marketing can't save itLean in when you gain traction. Once The Gilded Age started buzzing online, the promotion amplified everywhere. Laura says the same is true for B2B: “Once you get traction, lean in. When I tell you that my socials, everything I see is talking about this show… I see Mr. Russell in his flower suit all over the internet. By the way, I think it's an interview from two years ago that I keep seeing. So recycle all that stuff. But like once you feel that traction gripping, lean in, like repeat, be on everything. Repost, retweet… you have to lean in when you're doing well and really get that momentum.” Marketers should maximize momentum, recycle strong content, and make sure their presence is unavoidable when the audience is paying attention.Quote“ Customer, customer, customer. I feel like too many times it's really easy to talk about why your product's great and what it does… but you really have to frame it in the, what are you doing for me and me being the customer. How am I making things faster, cheaper, better for your end customer with what we're doing, and making sure that you're not just yelling features and functionality at people.”Time Stamps[00:55] Meet Laura Goldberg, Chief Marketing Officer at Auctane[01:14] Why The Gilded Age?[02:57] The Role of CMO at Auctane[09:50] What is The Gilded Age?[26:28] The Craft of Period Pieces[29:19] B2B Marketing Lessons from The Gilded Age[31:43] Laura's Marketing Strategy as a CMO[37:25] Winning Across Channels[49:35] Final Thoughts and TakeawaysLinksConnect with Laura on LinkedInLearn more about AuctaneAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
How do we unlock the real promise of AI in construction and design? Recorded live at Autodesk University 2025 in Nashville, this conversation with Dara Treseder, CMO of Autodesk, explores the importance of good technology paired with the right culture to allow innovation to thrive. When AI's potential meets human ingenuity inside the right environment, that's where the magic happens. It's a rising tide that lifts all boats, accelerating opportunities, resilience, and impact across the industry. Highlights from the Conversation Why culture is the foundation for innovation to flourish How AI plus human creativity creates exponential opportunities Why resilience and adaptability matter more than ever in times of change Practical ways to make the future tangible today, not tomorrow A vision for impact that empowers everyone, not just a few MEET OUR GUEST Dara Treseder is the Chief Marketing Officer of Autodesk, where she leads global marketing, brand, and customer engagement. Named one of the world's most influential CMOs, Dara has a track record of helping organizations harness technology, culture, and creativity to drive impact. At Autodesk, she champions opportunities for customers to embrace AI, adapt to change, and model the future with confidence and purpose. TODD TAKES AI Is Moving From Hype to Reality We've officially crossed the line where AI is no longer just a buzzword—it's showing up in real workflows, saving time, and driving better decisions on the jobsite. The winners will be those who don't treat AI as “just another cool technology” but as a tool to solve real customer problems. The pace of change over the last six months proves this isn't optional—it's here to stay. Authenticity Builds Trust The construction industry has no time for hype cycles. What resonates are real customer stories and tangible outcomes. By rooting messaging in authenticity, showing how real companies achieve results—leaders build the trust that's necessary for change. True influence comes from proving value, not promoting features. Innovation Requires Trust and Culture Adopting new technology isn't just about tools—it's about creating a culture where people feel safe to take risks and try new approaches. Change is hard because most people fear it will make things worse. Leaders need to model trust, create psychological safety, and show that innovation makes life easier, not harder. That's the culture where real transformation happens. More Resources Thanks for listening! Please be sure to leave a rating and/or review and follow up our social accounts. Bridging the Gap Website Bridging the Gap LinkedIn Bridging the Gap Instagram Bridging the Gap YouTube Todd's LinkedIn Thank you to our sponsors! Graitec North America Graitec North America LinkedIn Other Relevant Links: Dara's LinkedIn Autodesk Website
On Healthy Mind, Healthy Life, guest host Pragya steps in to speak with Edwin Endlich (CMO at Wysh; President, National Alliance for Financial Literacy & Inclusion) about the collision of AI, GLP-1 weight-loss costs, and personal finance. Edwin explains why money conversations work better when they start with your story—then shows how AI can act like an “Iron Man suit” for everyday choices: helping you budget for expensive treatments, spot wasteful subscriptions, and decode terms & conditions. We also dig into transparency, scams, and consent in fintech, and how humor can open serious topics like life insurance. Direct, practical, and human—this episode reframes finance so listeners can act with clarity, not confusion. About the guest : Edwin Endlich is the Chief Marketing Officer at Wysh and President of the National Alliance for Financial Literacy & Inclusion. He blends storytelling, product design, and fintech to make financial protection and planning understandable and accessible. Key takeaways: GLP-1 realities: Prescription GLP-1 drugs can cost around four figures monthly; planning must consider the full journey cost (medication, appointments, lifestyle shifts). Finance is personal: Conversations land when framed as “what you want to happen,” not product jargon—e.g., protecting a home or kids' education. AI as an assistant: Use AI to build budgets, compare prices, reduce subscription bloat, and personalize meal and movement plans during a health journey. Transparency first: Replace legalese with plain-English choices; surface true total costs and decision points up front. Terms & conditions 2.0: Future AI can summarize long T&Cs against your values, flagging risks before you click “I agree.” Skepticism is healthy: Scams are sophisticated; verify senders, avoid gift-card traps, and double-check “urgent” requests—even if they sound like family. Humor works: Light, respectful humor can unlock tough topics like mortality and life insurance without trivializing them. Design for consent: Financial products should make it obvious what you're opting into, with no hidden steps or dark patterns. How to connect with the guest LinkedIn: Edwin Endlich Company: Wysh Organization: National Alliance for Financial Literacy & Inclusion Want to be a guest on Healthy Mind, Healthy Life? DM on PM - Send me a message on PodMatchDM Me Here: https://www.podmatch.com/hostdetailpreview/avik Disclaimer: This video is for educational and informational purposes only. The views expressed are the personal opinions of the guest and do not reflect the views of the host or Healthy Mind By Avik™️. We do not intend to harm, defame, or discredit any person, organization, brand, product, country, or profession mentioned. All third-party media used remain the property of their respective owners and are used under fair use for informational purposes. By watching, you acknowledge and accept this disclaimer. Healthy Mind By Avik™️ is a global platform redefining mental health as a necessity, not a luxury. Born during the pandemic, it's become a sanctuary for healing, growth, and mindful living. Hosted by Avik Chakraborty—storyteller, survivor, wellness advocate—this channel shares powerful podcasts and soul-nurturing conversations on: • Mental Health & Emotional Well-being• Mindfulness & Spiritual Growth• Holistic Healing & Conscious Living• Trauma Recovery & Self-Empowerment With over 4,400+ episodes and 168.4K+ global listeners, join us as we unite voices, break stigma, and build a world where every story matters. Subscribe and be part of this healing journey. ContactBrand: Healthy Mind By Avik™Email: join@healthymindbyavik.com | podcast@healthymindbyavik.comWebsite: www.healthymindbyavik.comBased in: India & USA Open to collaborations, guest appearances, coaching, and strategic partnerships. Let's connect to create a ripple effect of positivity. CHECK PODCAST SHOWS & BE A GUEST:Listen our 17 Podcast Shows Here: https://www.podbean.com/podcast-network/healthymindbyavikBe a guest on our other shows: https://www.healthymindbyavik.com/beaguestVideo Testimonial: https://www.healthymindbyavik.com/testimonialsJoin Our Guest & Listener Community: https://nas.io/healthymindSubscribe To Newsletter: https://healthymindbyavik.substack.com/ OUR SERVICESBusiness Podcast Management - https://ourofferings.healthymindbyavik.com/corporatepodcasting/Individual Podcast Management - https://ourofferings.healthymindbyavik.com/Podcasting/Share Your Story With World - https://ourofferings.healthymindbyavik.com/shareyourstory STAY TUNED AND FOLLOW US!Medium - https://medium.com/@contentbyavikYouTube - https://www.youtube.com/@healthymindbyavikInstagram - https://www.instagram.com/healthyminds.pod/Facebook - https://www.facebook.com/podcast.healthymindLinkedin Page - https://www.linkedin.com/company/healthymindbyavikLinkedIn - https://www.linkedin.com/in/avikchakrabortypodcaster/Twitter - https://twitter.com/podhealthclubPinterest - https://www.pinterest.com/Avikpodhealth/ SHARE YOUR REVIEWShare your Google Review - https://www.podpage.com/bizblend/reviews/new/Share a video Testimonial and it will be displayed on our website - https://famewall.healthymindbyavik.com/ Because every story matters and yours could be the one that lights the way! #podmatch #healthymind #healthymindbyavik #wellness #HealthyMindByAvik #MentalHealthAwareness#comedypodcast #truecrimepodcast #historypodcast #startupspodcast #podcasthost #podcasttips #podcaststudio #podcastseries #podcastformentalhealth #podcastforentrepreneurs #podcastformoms #femalepodcasters #podcastcommunity #podcastgoals #podcastrecommendations #bestpodcast #podcastlovers #podcastersofinstagram #newpodcastalert #podcast #podcasting #podcastlife #podcasts #spotifypodcast #applepodcasts #podbean #podcastcommunity #podcastgoals #bestpodcast #podcastlovers #podcasthost #podcastseries #podcastforspeakers#StorytellingAsMedicine #PodcastLife #PersonalDevelopment #ConsciousLiving #GrowthMindset #MindfulnessMatters #VoicesOfUnity #InspirationDaily #podcast #podcasting #podcaster #podcastlife #podcastlove #podcastshow #podcastcommunity #newpodcast #podcastaddict #podcasthost #podcastepisode #podcastinglife #podrecommendation #wellnesspodcast #healthpodcast #mentalhealthpodcast #wellbeing #selfcare #mentalhealth #mindfulness #healthandwellness #wellnessjourney #mentalhealthmatters #mentalhealthawareness #healthandwellnesspodcast #fyp #foryou #foryoupage #viral #trending #tiktok #tiktokviral #explore #trendingvideo #youtube #motivation #inspiration #positivity #mindset #selflove #success
In this episode of The Trades Podcast, hosts Jeff and Danny interview Laura Basili, Chief Marketing Officer at Brazilian Lumber. Laura shares how premium hardwood materials, sustainability, and education have positioned the company as a trusted partner for contractors, deck builders, architects, and designers.She explains how answering real-world installation questions, simplifying sourcing, and elevating product awareness help trade professionals stand out in a competitive industry. The conversation explores how branding, customer relationships, and digital presence can grow a trades-based business and create long-term trust.Laura also discusses:The rise of sustainable hardwood deckingEducating contractors through FAQs and customer resourcesMarketing strategies tailored to trades professionalsHelping builders and service providers improve visibilityWhy storytelling and authenticity matter in construction brandingListeners will walk away inspired to rethink how they communicate their value, showcase their craft, and build brands that last.
Not many CMOs can say they've had just one job their entire career, but our guest this week can say he can. Joining Jim is Colin Kelton, the Global Chief Marketing Officer at Vanguard, the 50-year-old investment management giant founded by legendary investor John Bogle. Vanguard is a pioneer in asset management, with a unique investor-owned company structure. It has a simple and powerful purpose: To take a stand for our investors, to treat them fairly, and to give them the best chance for investment success. Colin's story is unusual in today's world. He started with Vanguard in 1990, fresh out of Penn State, and he never left. Over the years, he has held a number of leadership positions, including Chairman and CEO of Vanguard Australia. In 2018, he became Vanguard's first Global CMO, and in January 2024 he added Chief Communications Officer to his responsibilities.Recorded in person at the Next Gen CMO Academy at Deloitte University, this conversation explores Colin's remarkable journey, what it means to lead with purpose, and how a lifetime at one company can shape both a career and a culture.---This week's episode is brought to you by Deloitte.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Ep. 241: UC Irvine Volleyball shaped this longtime Pure Barre exec's belief in staying ready. She shares how being called off the bench during a game-winning point shaped her mindset as a Chief Marketing Officer. Don't miss: -Her two-question nightly ritual that sharpens focus and fuels growth -How to replace "cannot" with a growth mindset -How to lead with warmth without lowering expectations Our BONUS RESOURCE for this episode includes Don's favorite quotes from today's episode and a reflection question so you can apply today's insights. Do you want to write a book? In my new role as Publisher at Forbes Books and with the incredible resources and expertise of their team, we're making it easier than ever to help YOU to tell your story. Send us a message here to get started: https://books.forbes.com/don/ Looking for a speaker for your next event? From more than 30 years of interviewing and studying the greatest winners of all time Don offers these live and virtual presentations built to inspire your team towards personal and professional greatness. Special thanks to Alissa Pupich and Karson Hills for making this episode possible.
On the latest episode of The Big Impression podcast, Samsung's Allison Stransky discusses the company's new AI-focused campaign, “Your Home Speaks You.” She explains the importance of conveying how Samsung's AI-powered home-automation features benefit the consumer. Episode TranscriptPlease note, this transcript may contain minor inconsistencies compared to the episode audio. Damian Fowler (00:00):I'm Damian Fowler.Ilyse Liffreing (00:01):And I'm Ilyse Liffreing.Damian Fowler (00:02):And welcome to this edition of The Big Impression.Ilyse Liffreing (00:09):Today we're joined by Allison Stransky, Chief Marketing Officer at Samsung Electronics America. She's led brand strategy at global companies like Google and L'Oreal, and now drive Samsung's vision for the connected home.Damian Fowler (00:24):Allison's here to talk about Samsung's new campaign Your Home Speaks You launched in June. The campaign highlights the joy of a home that feels more personal, showing how Samsung's connected products and Galaxy AI come together in everyday moments. Think a washer dryer that finishes a load in 68 minutes or a fridge that tells you to order some more cheese.Ilyse Liffreing (00:47):I love that idea. It's an omnichannel campaign built on real consumer insights about what homeowners actually need and how connected tech can save time, reduce stress, and make life a little easier.Damian Fowler (01:01):So let's get into it.Ilyse Liffreing (01:08):So Alison, the campaign Your Home speaks to you. It really redefines the home, not just as a space but as a feeling. And for the first time, it actually connects all of Samsung's various products into one overall story where anybody can pair these devices throughout the home together. Can you discuss the campaign and then how you translated that vision into the creative?Allison Stransky (01:31):Absolutely. So the initial insight behind your home speaks you is that we are all unique individuals and so are our homes, but also our homes are unique reflection of ourselves. And this actually went back to a campaign that we launched in 2024, but in 25 we took a really exciting evolution, which as you said was the first time we made a wide reaching video, digital video campaign featuring multiple Samsung products working together because we wanted to really convey to consumers who know consumers who don't know how much more you can get out of the Samsung ecosystem when you connect it all through smart things and what is also net new, how Galaxy AI takes those benefits really to the next level. So we are firm believers in how incredible our products are and how amazing they can all be when they work together, but we needed to translate that into something really tangible and relatable.(02:38):So that's where it came to life. In this campaign we featured four different hero products, the two TVs, combo washer dryer and the Bespoke fridge in sequence with a number of mobile products because that is where a lot of the real benefits of the interoperability can start to happen and then looked for real emotional insights to drive the storyline. So to turn that idea into a campaign, it all starts with the data. So we wanted to start by understanding the features and the benefits that our consumers like the most about our products and how our products work together. And then we took that data and turned them into insights. So to give you an example of how that worked, I'll start with the bespoke combo washer dryer. This is a new product that we launched in 2025. It does a wash in a dry all in one cycle in 68 minutes.(03:38):So this is the fastest combo washer dryer on the market, which is great. Fast speed is a great benefit, but when you connect to smart things and you start working with all of your devices together, you can really take your efficiency to the next level through things like notifications. But the human insight that comes into play is imagine that you are coming home and have to get ready for a date and you find that your dog is sitting on the clothes that you laid out for your date and your now brief tells you you have to be out the door in 75 minutes. Well, Samsung saves the day or the date night with the combo washer dryer and the sequence of notifications so you can get ready to go. And that's how really we thought about the whole campaign of bringing it together is it started with a product, it's made better by smart things in ai, but it's really a data-driven human insight that takes the whole thing and brings it to life.Ilyse Liffreing (04:34):Oh yeah, that's really cool. I know it took me two and a half hours to do laundry the other night.Damian Fowler (04:39):That's way too long.Ilyse Liffreing (04:41):And your own research has found that 76% of households already own at least one SAM product and then 27% have three or more. So how did those data insights actually help you shape the campaign?Allison Stransky (04:56):Well, that is data that we're really proud of. We are so proud to be in 76% of households, but then when you look at the drop off, between 76% have at least one Samsung product and 27% have three or more. We really believe in the benefits that are unlocked when all of our products are working together. So in theory, only 27% of households are realizing this state that we know can be possible. So it is one of the things that has driven this is like it is important for you to unlock all of the features and all of the capabilities of whether it's your appliance, your TV or your phone. They really are better together. So that was one of the drivers behind this campaign. Another one of the drivers is we launched Galaxy AI in 2024 and now we've been over this hurdle of there is strong awareness of Galaxy AI and AI in general of what it is and what it can do, but we need to help consumers along on this journey of seeing all the benefits that AI can unlock.(06:01):So we talk about Galaxy AI as being your true AI companion. And what we mean by that is we've moved beyond automation and it's now personalized predictive, anticipating your needs and offering you meaningful personal insights. And that's something else that we want to start telling the story of because that's the thing that's going to get you to say, oh my gosh, my phone can do so much more and now enter smart things. My phone and my fridge or my phone and my TV can help me start building this really amazing connected lifestyle that's going to help me insert the benefit that isn't relevant to you. Is it save time? Is it have a better movie watching experience? There's so many things that this can enable that. That was, it was those things that added up to really inspiring us to create this campaign.Damian Fowler (06:53):I'm really interested to hear a little bit more about the style and the tone of the aesthetic of this campaign, how it aligns this futuristic vision with very human insight.Allison Stransky (07:03):We always think not just about the tech itself but the design. So it really goes back to the product and how we represent our products because it is not just about having this functional high tech TV, refrigerator, et cetera, but we want them to be designed forward and fit them beautifully into your house. So that's our baseline philosophy as it came to this campaign. We want to represent how beautiful and designed for the products are, but also Samsung, the brand as a whole. So we are joyful, colorful, open, inclusive as a brand. And so to get that feeling and to bring that to life, we worked with an amazing team. Crispin was our creative partner and Mathy was our director duo partner who really brought that vision to life. So Crispin was not new for us. We have been working with them since 2024, and so they really get and feel our brand.(08:05):But Mathy is a creative team that we and the Crispin team have really admired and wanted to have an opportunity to work with because we felt like they really get it, they get Samsung, they get what they're trying to do and then they bring their own incredible spin to it. So two of the things that I loved about them, and I will say they all this team really surpassed expectations. One was their approach to color. Like I said, we are a design forward colorful brand and they really captured a very modern look and feel. But then secondly, they have an incredible attention to detail that I hope our viewers pick up on when they watch the spots and see all these tiny little things that came together. One of my favorite examples of that was in our neo QLED eight K TV spot. The storyline was that this couple is obsessed with westerns and they want to have the most immersive TV western viewing experience, but their whole house is designed like Western fans and there's all this little attention to detail in tiny hats and cowboy boots that they strategically placed everywhere in the spot.(09:20):And when we saw it come to life, we just, like I said, it surpassed our expectations and we know we picked the right team.Damian Fowler (09:31):Allison, I'd really love to ask you a little bit more about the actual media buying strategy behind the campaign. Can you elaborate?Allison Stransky (09:37):Absolutely. So it's really special to work at this brand. A lot of CMOs have a lot of love for their brand. I've had love for Samsung before I worked here, so I feel fortunate to have this seat and everything that we create is so it's thought out from the product perspective, from the communication perspective, from the media buying perspective because we want to make sure, one, you understand what we are trying to do. Two, we reach the right people. Something else that is unique about working in a brand that has touched this many households is one of the reasons we've done that is we have so many products and part of that is getting the right message to the right person at the right time. Because if you're going back to school and you're in college shopping mode, I have really relevant phones and laptops and tablets that are going to monitors that will enhance your back to school experience.(10:40):I don't want to serve you a refrigerator ad at that time. And so that's where end to end, every detail needs to be thought out because even the targeting needs to get the right spot to the right people. As I talked a little bit about, this is year two of the campaign in the first year we created stories and vignettes around Are you a workout from Home Maven? Are you a home chef? And when I saw the corporate, the boss lady served to me, I was like, this is all working. The media is working out is the one that I've also been served.Ilyse Liffreing (11:16):Yeah, it seems to me like it's a truly omnichannel kind of strategy as well, and that kind of fits in with the overall smart things theme in a sense.Allison Stransky (11:25):It does. I appreciate that connection because smart things is one of the things that's really special about the Smart Things app is that it is an open ecosystem. It works with everything that is built on the matter platform. So it's not just for Samsung products. And not only is that in line with our value system of openness and inclusion, but that helps our consumers and smart things app users reach another level of benefits and impact. And what I mean by that is health is a big area, for example, that we focus on and sleep within health is critical, but part of your sleeping environment is are your shades open or closed? How well lit or not well lit is your bedroom. And we want smart things to be part of making that perfect sleeping environment. But we don't make lights, we don't make curtains, but we are very happy that you can connect smart lights and smart curtains to your smart things app and with Samsung products create this holistic environment where you can sleep better or wake up better. And it's all a part of our vision of Look, we want to add value to your life. We want to be a very useful, helpful brand.Ilyse Liffreing (12:39):And on that note, let's dive into some of the insights a little bit because you mentioned you wanted to make a smart things ecosystem feel more intuitive and easy to access. So what were some of those signals or behavior changes that you're watching for to see if this message lands?Allison Stransky (12:54):It starts with the KPIs. So we are looking to understand is registration smart things registration increasing? Because the very first step is hook up a product, begin to use the app, start to see what you can get out of that. But from there we want to see that multi-device accounts are also growing because if you have multiple devices connected now I'm starting to get an indication that you are seeing more benefits than, look, you can use your phone as a remote control to turn your TV on and off. That's great. I actually do that a lot in my house. But the sleep benefits, the health benefits, the full ecosystem really gets better when there are multiple products. So the first indication is sign up and start using it. The second is how many products are on there because now I know that you're starting to get a little bit more engaged and we're looking at signals outside of smart things usage as well.(13:52):So for example, only a few weeks into this campaign running, we saw a 55% increase in smart things searches versus year ago. And that was really exciting to us because that means there's a lot of curiosity around the app and what the app can do. And concurrently we had created a set of assets that we're calling smart things 1 0 1 and they are a series of literally 101 videos that were designed to be very SEO forward and answer questions that we either know people are asking or we believe people are asking about the app. So we've created this process whereby you see the campaign, if you're not familiar with smart things, you might go, oh, what is this? Let me learn some more. And now when you go out there, there's a ton more video to take you on your own personal journey that starts with what is smart things all the way down to, okay, I get it, I'm hooked up. How can I create this? My refrigerator helps me, meal plan experience. It's a number of signals and behavior changes that we're looking at along the way.Damian Fowler (14:58):It makes sense that there's an educational component to this campaign that runs alongside it because I'm curious, when people hear your home speaks to you, they may say, well, what does that mean? What does it mean to me? I mean maybe this tech is even intimidating to some people.Allison Stransky (15:12):Yeah, I think it is fair that this is not second nature to us yet. We are fascinated by each generation of new people who are born are going to be much more tech native than the generation before them. But right now our consumers are really, you're kind of in the millennial and exes are buying a lot of the houses that the appliances are speaking to. Zs are buying phones and certainly TVs but not as many of them are homeowners. So we do think it's really important that we make that journey as seamless and easy as possible because once a lot of the benefits are literally set it and forget it and you can go and continue on your life, but we want to make sure end to end you are supported in your journey. So even outside of this campaign, we are piloting a lot of things whereby our service line people, you can call in and get tech support to set up smart things or we foresee a future state where you can set it up, you can have somebody come in and set it up in your home so that it is all that much easier and ready to go.Damian Fowler (16:25):Now you talk about it. I do think maybe this is a generational thing as well. I suppose if people aren't homeowners serving them, an ad for a fridge may not be that relevant. So you must see an interesting breakdown across generational demographics.Allison Stransky (16:39):We do it is there's a wide range of to be in 76% of households, we have a lot of wide range of consumers too. We also have ranges within our products. We have, not all of our refrigerators have screens, but we sure do love the ones that do. But what we found is through a wide portfolio mix, so many people can see the benefits that they're looking for out of our products. And then it's really our responsibility to make our marketing work harder, to make our media dollars more impactful to and our agency partners as well to get the right content to the right people at the right timeDamian Fowler (17:22):On the right phone.Ilyse Liffreing (17:24):Yeah, that is very interesting because people are using even search and AI chatbots for their questions and how to get those answers. So I think it's a great strategy. But looking at the big picture now, how do you see AI continuing to evolve the role that Samsung plays in people's homes?Allison Stransky (17:42):We really believe that AI is going to continue to be more prevalent, more ubiquitous, more important all of our lives. So AI is not new and we've been innovating in AI for more than 10 years. But what has changed is a lot of the LLMs and the media and a lot of this honestly just talking about it have put these benefits and the power of it on consumer's minds. So now we're in the early stages of, okay, the benefits are here. Let's start with helping you understand what Galaxy AI is and then how AI can make a difference on your refrigerator and your tv. And we are seeing this journey, and to be honest, AI is moving so fast that we could be there in a year, we could be there in three. We don't really know how ready consumers are going to be to jump in with us on all of these things, but the innovation roadmap is there and the communication roadmap is there to say, all right, we know it's going to be here and what we know, it's here to stay.(18:44):Let's just take you on this journey. Let's start with the features and the benefits that you have seen the most value in. So for example, a lot of people are using things like circle to search and photo editing capabilities because that is really valuable, but also on the fun side of adoption. So we've worked those into our campaigns. Another one that as an example from this particular smart things campaign in the Frame Pro spot, we showcase for the first time the frame has always been our art tv. Normally we're showing how you can put Van Gogh on your wall because the insight behind the frame is that your TV shouldn't be a black box when you're not using it. Well now it can display family art, meaning photos that you've taken and edited to take that guy in the background out that you wished wasn't in there. And you can see all of this come to life, but this is still the early stages of what the AI journey is about. It's going to be become even more automated and assistive as we get into this stage of multimodality all of your devices and apps connecting and doing more things for you. But we feel it's our responsibility to help you understand what that looks like, not just how it works, but what's the end benefit to you. And then you'll be excited to come along with us on that journey.Ilyse Liffreing (20:02):Now what about outside of the home? Do you envision a future where the smart things ecosystem even extends maybe in the cars travel or public spaces, maybe even as part of a new innovation roadmap?Allison Stransky (20:15):Yes, we would. It does exist a little bit today and we'd be so excited to see even more so we did just recently launch Smart Things Pro, which is an enterprise solution for smart things. So right now business owners can see a lot of benefits like controlling whole hotels. One of our favorite examples that we shared at CES this year was that smart things pro can control your cruise ship. Not a lot of us are in market to buy cruise ships, but showing the power of what it can do and how it exists is really exciting. And I think we envision a world where smart things pro from a business outside of the home perspective can connect to smart things on your device and on your app. And we foresee a roadmap of when you show up at a hotel, you can have your room set to the temperature you like, which not just makes it for a more comfortable experience for you, but could help a whole hotel be more sustainable by not blasting the air conditioning for everybody who doesn't want it to be 62 degrees or whatever it feels like it's set at through smart things.(21:22):And Hyundai, your EV can be your whole house generator. So there's cool stuff in the works that we are working on getting the news out there to our consumers because there's just so many benefits. We also kind have to start by thinking about the bigger ones, which back to this campaign, the things that people want every day are make my life easier, help me save time, help me make my home more enjoyable with my family.Damian Fowler (21:51):Do you think that there's any way that this campaign can help move the needle in the direction of broader acceptance of say, AI and automation?Allison Stransky (22:00):I think it's going to play a part in that we have so much within Samsung that we are talking about in the AI space that I think Samsung as a whole is a massive contributor to shifting the AI conversation. So fortunately there are some partners out there like Chat, GP, GT and Meta are also continuing the narrative and bringing up total awareness. So we're very excited for the more AI conversation that happens, the more interest and curiosity there is in AI benefits. And then we are here with on-device AI on our smartphones and televisions and appliances, our responsibility when you come now you know what AI is. Now our responsibility is to help you see the benefit that you can get from not just individual Samsung products but how they all work together. And I think we are at this really exciting tipping point for not just tech companies but consumer companies everywhere to help all consumers say, look, we're moving into the AI generation. It's here to stay. We're going to do it together. You find the AI solutions that are right for you. And that's how I think we'll all come along on this journey.Damian Fowler (23:14):I just want to know, can I ask my fridge to tell me when I need to order some new cheese?Allison Stransky (23:18):Cheese? I would prioritize cheese too.Damian Fowler (23:21):Okay. We've got some quickfire questions now that EIS is going to kick off.Ilyse Liffreing (23:25):Okay. Yes. So Alison, what's your favorite scene or moment from the new campaign that you believe best captures the heart of your homes beaks you?Allison Stransky (23:35):So in each of our four spots, there's a moment where our hero just makes this look like I've got this. So my dog is sitting on my day clothes, I've got this, my kids can't agree on dinner. I've got this. And that's the part that I think that captures because whether it comes from the surprise of dog on clothes or I got tackle dinner every single night, I think that's a very real moment that people go through every single day and you get that own personal little rush of like, you got this covered. But on a personal level, it is, I do really love the fridge spot where dad is cooking dinner for two kids because we laugh about this at home because every single night my husband is cooking dinner for our kids. And so that one for me is like a little slice of life, but there's a moment of confidence where you're in control. And that's what I think really encapsulates the spirit of this campaign.Damian Fowler (24:37):What's one feature of the Samsung Smart things ecosystem that you personally can't live without?Allison Stransky (24:43):So I am personally obsessed with all the innovation we have in this health space and sleep in particular because we know most Americans report they don't get enough sleep, but I am definitely part of that set as for mentioned to kids. So what I'm really excited about is the capabilities of your wearables to track how you are sleeping, connects that to your personal temperature in the middle of the night and auto adjust your thermostat accordingly to bring the temperature up or down depending upon what you need. So I will be completely honest, my full house is not fully smart thermostat enabled yet, but this is the one on my wishlist that I'm like, I need this because I am a wearable and health tracker enthusiast.Ilyse Liffreing (25:33):Okay, here's the next one. Which consumer insights helped you the most in developing this campaign?Allison Stransky (25:40):So when it comes to this campaign, we were looking for insights that I guess I'll say weren't so surprising as they were relatable. So I'm not sure that I can say from this campaign, but on the consumer insight that surprises me the most is that I'm not kidding and I'm not being facetious. People report saying they would rather live without their left hand than their mobile phone. I know that our phones are important, but I will say that is surprising because that is to report that that is a level of, I don't know if it's dependency or love, but either way that reminds me that we make a really special product that people really, really value in their lives. And I think that is just wild when they say it like that.Damian Fowler (26:27):Well, we did live without them a long time ago, so. Well, I did. I'm Gen X. Is there a brand campaign inside or outside tech that you think is nailing emotional storytelling right now?Allison Stransky (26:39):So it's not exactly a new spot. They've been doing it for a little while, but I loving Volvo and they released a spot, I believe it was last year, towards the end of the year for the New Ex 90 where it is a beautiful story of a couple has just found out that they are pregnant and they flash forward and they see their whole lives unfold. And then there's a moment where Volvo is critical in their safety features of making sure that this all happens. And I'm going to give you just enough tease because I think people should go look up this spot. This is a piece of art in video advertising. And I still get chills when I think about it. So that's one in particular that's really good. But then they've taken a lot of other moments with dad and daughter learning to drive together. And so many of these other things that I think cars can be emotional because they're related to safety. They also are so integral to your life. They enable you to get places to do things. So I think there's a lot of deep emotion in the auto category, but when you say emotion, that is the first one that comes to mind as I still get chills thinking about how beautiful that spot is.Damian Fowler (28:02):And that's it for this edition of The Big Impression.Ilyse Liffreing (28:04):This show is produced by Molten Hart. Our theme is by Love and caliber, and our associate producer is Sydney Cairns.Damian Fowler (28:11):And rememberAllison Stransky (28:12):The consumer insight that surprises me the most is that I'm not kidding, and I'm not being facetious. People report saying they would rather live without their left hand than their mobile phone.Damian Fowler (28:23):I'm DamianIlyse Liffreing (28:24):And I'm Ilyse, andDamian Fowler (28:25):We'll see you next time. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Check out the latest Suite Spot episode featuring SVP and CMO at Best Western Hotels, Joelle Park! Joelle joins the Suite Spot to discuss the incredible BWH portfolio, their Life's a Trip campaign, marketing to different traveler segments, and much more. Be sure to catch the full episode now! Ryan Embree: Welcome to Suite Spot, where hoteliers check in and we check out what's trending in hotel marketing. I'm your host, Ryan Embree. Hello everyone. Welcome to another episode of The Suite Spot. This is your host, Ryan Embree, here for another special edition of The Suite Spot. I am so excited to bring in our guest today. We're gonna be talking about everything, the Best Western Hotels and Resorts brand, but also marketing that is, Senior Vice President and Chief Marketing Officer, Joelle Park. Thank you so much, Joelle, for being on the Suite Spot with me today. Joelle Park: Thank you for having me, Ryan. Ryan Embree: We're gonna have a great conversation about marketing, about your wonderful brand. Some of the recognitions that the brand has seen recently. And we're gonna talk about some industries trends as well. But as per tradition here at the Suite Spot and really hospitality, we love to hear everyone's kind of journey story that led you in. You know, sometimes we have people just fall into the industry, but at the end of the day, a lot of people fall in love with our industry 'cause hospitality is one of the, if not best industries to work in. Talk to us a little bit about your story, Joelle, and what led you to SVP and CMO at Best Western Hotel and Resorts. Joelle Park: Thanks, Ryan. Well, I'm really excited to be here and it sounds like many others. I have fallen into hospitality and fallen in love. I've spent over two decades in marketing overall working across brand strategy, customer experience, communications, and on every project, every account, it's about driving results through innovative marketing. Early in my career, I started agency site and I partnered up some incredible brands in retail, entertainment, technology, and my last client was hospitality. And that's where I fell in love with the industry. And now I've spent really more than 16 years in hospitality telling compelling stories. I have a love of travel personally, but I also just believe in the power of travel to make the world a better place. So I've been fortunate to take on some leadership roles spanning across loyalty. Now product development and something I'm especially passionate about is culture and customer experience, because the most powerful form of advertising really is the customer experience here at BWH Hotels. I have the privilege of leading our marketing, communications, loyalty and partnerships teams, and that's encompassing of Best Western rewards and Worlds Hotels rewards. So excited to share more about what we're up to. Ryan Embree: Yeah, it's exciting to hear and it's interesting because hospitality, you talk to a lot of hoteliers in the hospitality world, and they say, although it's a massive industry, right, it's a very small world. You run into people that you know all the time. Sometimes you're working with one brand, then you go to another brand. But I always find it fascinating to find stories like yours, Joelle, where you start outside of hospitality maybe, and then find your way into it. Because I do think that really does show the passion and love that people have towards our industry because once that bug, you know, and it happens to travel too, it grabs a hold of you. It's hard to let go. And here you are. And a lot of the hospitality professionals that I have spoken to they've had that exposure to other industries. And there's just something about hospitality that is so special. And I think you nailed it on the head about talking about the power that travel has. And one of the things within travel is storytelling. And I've heard you in other interviews talk about your passion and storytell...
Send us a textTune in to the latest WTR Small-Cap Spotlight Flashcast! Join Tim Gerdeman, Vice Chair & Co-Founder and Chief Marketing Officer at WTR, and Peter Gastreich, Senior Energy Transition and Sustainability Analyst, as they discuss Nauticus Robotics. Nauticus develops autonomous underwater robots and innovative software, transforming offshore operations with safer, more efficient, and cost-saving solutions. Learn how KITT's: 2) flagship ToolKITT software and hardware like Aquanaut and Olympic Arm serve offshore industries such as energy, telecom, and defense; 2) technology reduces costs and CO2 emissions for its customers; and 3) high margin licensing fee strategy will accelerate scaling up of the business; and more!
When AI cranks out faster campaigns and copycat content, brand and creativity are your only edge.In this episode, Bruno Bertini, Chief Marketing Officer at 8x8, joins Adam Kaiser to share how his team launched ‘The Power of You' campaign, a bold brand play that put customers at the center and proved that AI can amplify creativity rather than dilute it.Bruno walks through the thinking behind the rebrand, why differentiation in SaaS can no longer rely on product alone, and how 8x8 used AI-powered production to create customer stories that were fun, emotional, and memorable, all while cutting through a crowded B2B space.In this conversation, you'll learn:Why 8x8 chose to differentiate through brand instead of productHow ‘The Power of You' campaign put customers in heroic roles while telling authentic storiesWhy AI lowered production costs and expanded creative possibilitiesHow brave marketing can help B2B teams build human connection and stand outJump into the conversation: (00:00) Introducing Bruno Bertini (01:55) Understanding 8x8 (04:38) Rebranding and differentiation through marketing (07:01) The Power of You campaign: Concept and execution (13:49) Customer reactions and AI integration (16:58) Campaign results and impact (19:29) Future plans and expanding the campaign (22:32) Advice for marketing teams: Be brave
Email marketing is evolving rapidly as Apple introduces new priority placement algorithms and AI search engines reshape how prospects find advisors—strategies that worked last year are already obsolete. Join host Matt Seitz, Chief Marketing Officer at C2P, as he interviews C2P team members, Mila Bennet, Content Writer, and Owen Brodhead, Digital Marketing Manager, fresh from INBOUND – HubSpot's Marketing and Sales conference. Discover how Apple's email rules are changing inbox strategy, why the shift from SEO to AEO (Answer Engine Optimization) matters for your practice, and how HubSpot's Loop Marketing Framework replaces traditional funnels. Whether you're testing negative emojis in subject lines or optimizing for AI search, this episode offers specific tactics you can implement this week.Resources:Conferences Mentioned: HubSpot INBOUND ConferenceCRM Referenced: HubSpot C2P Advisors only:Marketing services referenced: The Agency at C2P
Chris Kneeland is the Chief Marketing Officer at Spikeball Inc., responsible for leading the brand's marketing strategy, growth initiatives, and consumer engagement. With over 20 years of experience in marketing, he previously co-founded the marketing agency Cult Collective Ltd. and played key roles in building collaborative platforms for creative professionals. Chris is passionate about community, connection, and bringing people together—on and off the field—to enjoy the game of Roundnet.
David Sparks had to adjust his intensity and delivery so he didn't come off so scary when he went to the South!Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations
In this episode of The Speed of Culture, Matt Britton sits down with Hannah Dray, Chief Marketing Officer at Lagunitas Brewing Company, to explore how beer brands are navigating seismic cultural shifts. From reviving iconic packaging to launching functional and non-alcoholic innovations, Hannah shares how Lagunitas is reconnecting with its roots while steering the brand toward the future. She also dives into the “American party crisis,” Gen Z's evolving relationship with alcohol, and why challenger brands must think differently to stay relevant.Follow Suzy on Twitter: @AskSuzyBizFollow Hannah Dray on LinkedInSubscribe to The Speed of Culture on your favorite podcast platform.And if you have a question or suggestions for the show, send us an email at suzy@suzy.com Hosted on Acast. See acast.com/privacy for more information.
Not every launch succeeds on day one, but the brands that endure find ways to win over time.That's why we're turning to Clue, the 1985 murder mystery comedy with three different endings. Despite bombing at the box office, it grew into a beloved cult classic. In this episode, we break down its lessons with the help of special guest Christine Royston, Chief Marketing Officer at Wrike.Together, we explore what B2B marketers can learn from building strategy before execution, balancing brand and demand, and embracing word-of-mouth to turn audiences into passionate advocates.About our guest, Christine RoystonChristine Royston is a visionary global marketing executive with a proven track record of scaling iconic technology brands, architecting go-to-market transformation, and driving category leadership in the enterprise SaaS space. As Chief Marketing Officer at Wrike, Christine leads the company's worldwide marketing strategy, fueling enterprise growth, brand acceleration, and customer-centric innovation at scale.With more than 20 years of experience across global B2B markets, Christine has built and led high-performing teams at some of the world's most recognized technology companies—including Salesforce, Dropbox, and Imperva—where she helped pioneer marketing strategies during moments of hypergrowth and IPO. She most recently served as Global Head of B2B Marketing at Udemy and as Vice President of Marketing at Bitly, where she was instrumental in repositioning both brands for business adoption and long-term growth.Christine's executive leadership spans Sales-Led and Product-Led Growth (PLG) models, across direct sales, freemium, and self-service go-to-market motions. Her ability to unify global teams, expand into new international markets, and launch cross-functional marketing engines has positioned her as a sought-after leader in growth-stage transformation and scaled enterprise performance.An expert in enterprise marketing strategy, customer lifecycle innovation, and multi-channel demand generation, Christine has driven business results across cloud computing, cybersecurity, financial services, and manufacturing verticals. She is also known for her passion for mentoring future marketing leaders and building diverse, inclusive, and impact-driven teams.Christine holds a B.A. from the University of Virginia and an International MBA in Global Marketing from the University of South Carolina's Darla Moore School of Business. She brings a global lens to every challenge, with leadership experience spanning the U.S., Europe, Asia, and Latin America.What B2B Companies Can Learn From Clue:Strategy matters more than star power. Even the best team can't save a weak story. Clue had an all-star cast, but without a clear throughline, it flopped at the box office. Christine draws a parallel to marketing: “Even if you have the best team in the world, without a great strategy, you're not gonna win. You've got to have a really fantastic strategy and a really great team to back it up, so that you can kind of play on everybody's strengths, but you're all pointed in the right direction.” Don't confuse talent or resources with strategy. Success comes from aligning everyone around a clear, shared story.Balance is everything. Clue was billed as both a mystery and a comedy, but leaned heavily into the silliness, confusing audiences who expected a tighter whodunit. Christine sees the same trap in B2B: “The movie was… touted as a mystery and a comedy, but it was definitely way more on the comedy side. And so thinking about that balance… and making sure that you're really being clear with your intent of messaging, your intent of the brand.” Great marketing requires a balance between brand, demand, clarity, and creativity. Overweighting one side leaves your audience uncertain about what you really stand for.Word of mouth is your secret weapon. Despite its failure in theaters, Clue became a cult classic through community and conversation. For Christine, that's a marketing playbook: “The fact that it did become this cult classic highlights the importance of word of mouth. How do you make sure you're getting in front of people who will be interested in your product, or interested in your movie, and making sure that you're leveraging communities [and] social as a way to get in front of people who maybe aren't going to go to the box office.” Buzz builds longevity. Beyond paid campaigns, you need advocates, communities, and conversations that keep your brand alive long after launch.Quote“ How do you differentiate yourself and do something a little different. Bring some humor into what is normally a pretty straight-laced B2B technology type of industry. I think people like a little fun in their day-to-day.”Time Stamps[00:55] Meet Christine Royston, Chief Marketing Officer at Wrike[01:01] Why Clue?[01:24] The Role of CMO at Wrike[03:05] The Origins of Clue, The Movie[14:04] B2B Marketing Lessons from Clue[28:10] Balancing Brand vs. Demand[29:50] Wrike's Brand and Content Strategy[33:21] AI's Role in Modern Marketing[35:11] Wrike's Survey on AI's Impact[40:20] Final Thoughts and TakeawaysLinksConnect with Christine on LinkedInLearn more about WrikeAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
When you have doubts... David Sparks takes the leap in his career, despite having no safety net.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations
Hello, and welcome back to Cash Flow Conversations, a new miniseries sponsored by Nova Credit. Episode 3 is my conversation with Matt Zalubowski, Chief Commercial Officer and Chief Marketing Officer at Atlanticus, a subprime lender focused on offering credit cards and personal loans. The challenge in this market is finding more ways to fairly and responsibly say YES. Cash flow data is proving to be a natural fit, driving about a 15% lift on top of traditional bureau data while widening the credit box without adding risk (and giving consumers better terms and pricing that go beyond a simple yes/no decision). We dig into how Atlanticus uses cash flow data to bridge the gap between prime cards and payday-style products, why affiliates like MoneyLion help reduce friction in permissioning, and how cash flow data enables smarter line sizing and pricing. Plus, some early results! I learned a lot in this conversation, and I trust you will, too. Subscribe now to catch the rest of Cash Flow Conversations as it comes. This miniseries is brought to you by Nova Credit. Nova Credit is a credit infrastructure and analytics company that enables businesses to grow responsibly by harnessing alternative credit data. The company is a CRA that leverages its unique data infrastructure, compliance framework, and credit expertise to help lenders fill in the gaps that exist in traditional credit analytics. Deploy cash flow underwriting confidently with Nova Credit's proven platform. Check them out at www.novacredit.com. Sign up for Alex's Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don't forget to check out my YouTube page. Follow Alex: YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Matt: https://www.linkedin.com/in/mattzalubowski/ Learn more about Nova Credit here.
How do we future-proof the digital payment experience so it becomes invisible to customers—yet keep it working harder than ever for brands?Agility requires a deep understanding of how technology can simplify the customer journey without compromising security or trust. Today we're going to talk about the future of secure digital payments, how in-app and frictionless experiences are redefining customer loyalty, and why platform providers need to take the in-app payment shift seriously.To help me discuss this topic, I'd like to welcome Peter Galvin, Chief Marketing Officer at NMI. About Peter Galvin Peter is Chief Marketing Officer at NMI and is a 20-year veteran of global technology organizations, specializing in promoting innovative enterprise and Cloud-based software companies to leadership positions. He previously served as Chief Marketing Officer at Entrust and Proofpoint, as well as Chief Strategy & Marketing Officer for nCipher (formerly Thales e-Security). Peter has also served in senior marketing leadership roles at leading technology companies including Openwave, Inktomi (acquired by Yahoo) and Oracle. He's passionate about skiing and travel, and enjoys cooking and spending time with his family. Peter Galvin on LinkedIn: https://www.linkedin.com/in/petergalvin/ Resources NMI: https://www.nmi.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Register now for Sitecore Symposium, November 3-5 in Orlando Florida. Use code SYM25-2Media10 to receive 10% off. Go here for more: https://symposium.sitecore.com/Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
On today's podcast episode, we discuss how “The Savings Wrangler” campaign was dreamt up, how GoodRx will measure its success, and what new spaces the medication savings company is moving into. Join Senior Director of Podcasts and host, Marcus Johnson, Senior Analysts, Rajiv Leventhal and Beth Snyder Bulik, and Chief Marketing Officer at GoodRx, Ryan Sullivan. Listen everywhere and watch on YouTube and Spotify. To learn more about our research and get access to PRO+, go to EMARKETER.com Follow us on Instagram at: https://www.instagram.com/emarketer/ For sponsorship opportunities, contact us: advertising@emarketer.com For more information, visit: https://www.emarketer.com/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com For a transcript of this episode, click here: https://www.emarketer.com/content/podcast-idea-impact-goodrx-s-savings-wrangler-road-ahead-with-cmo-ryan-sullivan-behind-numbers © 2025 EMARKETER Consumer attention is fragmented across multiple platforms and making informed advertising decisions is more critical—and complex—than ever. With Nielsen Ad Intel, you can streamline your strategy, minimize wasted spend, and identify opportunities to differentiate your brand, empowering you to stay ahead in an ever-changing market. Discover more today. https://www.nielsen.com/
David Sparks, born and raised in the dealership world, is now the Operating Partner at BAR Automotive. He took the leap to join Michael Barich without a safety net - and never looked back.In this episode, David shares powerful lessons about leadership, change, and impact:- How he can make a difference and change lives- Why the 2008 automotive fallout became the best thing that ever happened to him- The real reasons leaders fail (and how to avoid them)- Why your staff leaves the dealership- How increased competition is often your fault- The difference between leaders and managers- Why making a difference is never about moneyJoin us as we dive into David's journey and discover why he was born to do what he's doing today: training people to become the best version of themselves.Don't miss this inspiring conversation - hit play and subscribe for more leadership stories in automotive.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations
Meta is once again at a crossroads, navigating the rise of AI, a shifting political and cultural climate, and evolving debates over speech online. Few executives have had a closer view of the company's evolution than Alex Schultz, Meta's Chief Marketing Officer and VP of Analytics, who joined Facebook back in 2007. Schultz joins Rapid Response to reflect on the creativity and science behind digital marketing, why the current moment carries existential stakes for Meta, and the lessons from his new book Click Here: The Art and Science of Digital Marketing. He also offers insights on growth, free speech, and what may lie ahead for the future of digital platforms.Visit the Rapid Response website here: https://www.rapidresponseshow.com/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Scott Coburn, Chief Marketing Officer of Patriot Mobile, joins The Steve Gruber Show to talk about keeping Charlie Kirk's legacy alive and why supporting TPUSA matters now more than ever. He also explains why Patriot Mobile is the choice for Americans who value freedom, leading the red economy, outpacing competitors with cutting-edge technology, and offering access to all three major U.S. networks for unbeatable coverage. From unlimited data plans to mobile hotspots and easy activation, Coburn lays out why Patriot Mobile is changing the game for consumers who want both freedom and reliability. Go to PatriotMobile.com/GRUBER or call 972-PATRIOT, and use promo code GRUBER for a FREE MONTH of service!
This week Andrew talks with Amanda Goetz. Amanda is a 2x company founder & 5x Chief Marketing Officer. After spending two decades building & growing consumer-facing brands, Amanda pivoted her career to writing, teaching, & coaching ambitious working parents on how to balance success and life. She is the author of the upcoming book TOXIC GRIT: How To Have It All And (Actually) Love What You Have. This is a powerful conversation about actionable frameworks you can utilize to juggle life's seemingly never-ending to-do lists & competing priorities — all while living a life of intention & purpose. You'll hear why our lives need “spin cycles”, how to be ambitious with intention, ways to be more present for moments that matter most, & so much more. ** Amanda's Book **https://www.toxicgrit.com/** Follow Andrew **Instagram: @AndrewMoses123Twitter/X: @andrewhmosesSign up for e-mails to keep up with the podcast at everybodypullsthetarp.com/newsletterDISCLAIMER: This podcast is solely for educational & entertainment purposes. It is not intended to be a substitute for the advice of a physician, psychotherapist, or other qualified professional.
Marketing Leadership Podcast: Strategies From Wise D2C & B2B Marketers
Join Dots Oyebolu as he talks with Justin Rowe, Chief Marketing Officer of Impactable. Justin shares his journey from launching a LinkedIn side hustle to scaling one of the largest LinkedIn ads agencies in North America. He offers insights on what works on LinkedIn today, how to blend organic and paid strategies, and why demand generation content drives real growth.Key Takeaways:00:00 Introduction. 04:22 Be cautious with LinkedIn's newest predictive audience features.08:17 Timing and relevancy often determine outreach success.10:55 Offers must stand out in oversaturated inboxes.15:03 Dominate your own LinkedIn network first.17:14 Giving away your playbook builds trust and authority.22:13 Engagement strongly correlates with inbound leads.27:58 LinkedIn users log in ready to be influenced.31:06 YouTube channel builds reach with practical education.Resources Mentioned:Justin Rowehttps://www.linkedin.com/in/justin-rowe-4043339b/Impactable | LinkedInhttps://www.linkedin.com/company/impactableb2b/Impactable | Websitehttps://impactable.com/?utm_source=linkedin&utm_medium=linkedin_company_pageInsightful Links:https://business.linkedin.com/content/dam/me/business/en-us/amp/marketing-solutions/images/lms-state-of-b2b-marketing/pdf/the-b2b-benchmark-report-2023-final.pdfhttps://sproutsocial.com/insights/linkedin-statistics/https://blog.hootsuite.com/linkedin-statistics-business/ Thanks for listening to the “Marketing Leadership” podcast, brought to you by Listen Network. If you enjoyed this episode, leave a review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation. We appreciate the enthusiasm and support from our community. Currently, we are not accepting new guest interview requests as we focus on our existing lineup. We will announce when we reopen for new submissions. In the meantime, feel free to explore our past episodes and stay tuned for updates on future opportunities.#PodcastMarketing #PerformanceMarketing #BrandMarketing #MarketingStrategy #MarketingIntelligence #GTM #B2BMarketing #D2CMarketing #PodcastAds
NYWICI's Trailblazer Awards is a celebration of the next generation of industry leaders in communications, marketing, advertising, and public relations. Sarah Ng, Digital Content Producer at The New York Post and three-time NYWICI Scholarship recipient, took to the red carpet to interview the four honorees.Listen to this episode for insights from Jessica Ling, Executive Vice President, Global Advertising at American Express; Danielle Wallis, Chief Marketing Officer, Connected Commerce & Head of Card Marketing at JPMorgan Chase; Talia Bender Small, President at The Female Quotient; and Leah Seay Anise, Consumer Communications Lead at OpenAI. You'll also hear from our Trailblazer emcee, Alexis Christoforous at ABC News and Beth Feldman, Senior Vice President at Nexstar Media Group and President-Elect for NYWICI!
There's a tremendous amount of opportunity in the dealership. Set high standards. Work hard. But what else can you do? Working hard is not good enough.Global Dealer Solutions offers a network of high-performance providers while remaining product agnostic. Knowing which tools to deploy makes a big difference. Having a trusted adviser; priceless. Schedule your complimentary consultation today. https://calendly.com/don-278. BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations
For the first time in its 122-year history, Ford Motor Company has launched a singular global campaign—Ready Set Ford. To mark the occasion, Jim Stengel and The CMO Podcast traveled to Detroit to sit down with Ford's Chief Marketing Officer, Lisa Materrazzo, at the company's cutting-edge NewLab near the iconic Michigan Central station. With two decades at Toyota behind her, Lisa joined Ford two years ago to reinvigorate the brand and prepare it for the future. So tune in as Jim goes behind the scenes of one of the most ambitious—and promising—brand relaunches of the decade, exploring what it takes to reintroduce an iconic company to the world. Ready Set Lisa!---This week's episode is brought to you by Deloitte.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
David Herman from Web Marketing for Dentists joins us to discuss how dental practices can leverage modern marketing strategies while maintaining the human touch that builds lasting patient relationships. With over 20 years in the industry, David shares insights on why traditional marketing principles still work, how AI is enhancing rather than replacing human connections, and why understanding your specific practice goals is crucial for marketing success. Click here for full show notes Key Highlights: Why Google and SEO aren't actually dead despite industry claims How AI phone systems can double appointment bookings while reducing front desk burden The importance of weekend hours and quick response times for new patient acquisition Why targeting specific procedures and patient types beats generic "get more patients" approaches The psychology behind dental patient behavior and decision-making How to measure marketing ROI and ask better questions of your marketing team Memorable Quotes: "We thought at the beginning it was money, but it's not. They also like money, but it's definitely secondary to helping people in the way that they feel they can help people the best." "Google Ads is mind reading for marketers. There is nothing like it... It's the only mind reading marketing service there is." "Everything that is monotonous and boring in somebody's job, that's the first place that AI should be employed. Because AI doesn't find it monotonous or boring." David's approach stands out because he focuses on understanding what kind of dental work each practitioner truly enjoys, then tailors marketing efforts to attract those specific cases. Rather than promising overnight results, he emphasizes sustainable growth and measurable outcomes, making him a valuable resource for practices ready to invest thoughtfully in their marketing efforts. See Where Your Practice Stands: Take our Practice Growth Readiness Assessment David's Bio: David is the Chief Marketing Officer for Web Marketing For Dentists. He holds a Masters in Language & Psycholinguistics from Cambridge University and spent 10 years creating ads for major companies like Procter & Gamble and General Motors before discovering his passion for dental marketing in 2004. Since then, he's worked with over 2,000 dentists across the USA, Canada, and UK, generating more than $30 million in annual production for his clients. His campaigns typically help individual dentists add $10K-100K to their monthly revenue. David leads a team of 30+ dental marketing experts based primarily in Miami, with additional team members across six continents. Find David: Website Facebook Twitter See Where Your Practice Stands: Take our Practice Growth Readiness Assessment Connect With Us: Be a Guest on the Show Thriving Practice Community Schedule Strategy Session with Tracy Tracy's LinkedIn Business LinkedIn Page
In this episode of The Speed of Culture, Matt Britton sits down with Linda Bethea, Chief Marketing Officer at Danone North America, to unpack how brands are navigating disruption in the food and beverage industry. From the rise of GLP-1 drugs to the creator economy and AI-powered marketing, Linda shares how Danone is balancing science-backed credibility with cultural relevance. She also reveals her “four C's” of leadership, curiosity, compassion, courage, and conviction, and why brand-building fundamentals matter more than everFollow Suzy on Twitter: @AskSuzyBizFollow Linda Bethea on LinkedInSubscribe to The Speed of Culture on your favorite podcast platform.And if you have a question or suggestions for the show, send us an email at suzy@suzy.com Hosted on Acast. See acast.com/privacy for more information.
How AI and Data Shape Modern Customer Experience and Engagement Shep interviews Chris Koehler, Chief Marketing Officer at Twilio. He talks about creating exceptional customer experiences by leveraging personalization, customer trust, and AI. This episode of Amazing Business Radio with Shep Hyken answers the following questions and more: What defines an amazing digital customer experience today? How can businesses personalize digital interactions? Why is trust crucial in building long-term customer relationships? Why is it important for companies to use customer data responsibly and transparently? How does reducing friction impact customer satisfaction and retention? Top Takeaways: Personalization isn't just about using someone's name but about remembering their preferences, past actions, and making timely suggestions that fit their needs. When customers receive an experience that feels like it was made just for them, it leaves a strong, positive impression. Customers love it when a company remembers who they are and what they like, so they don't have to repeat themselves every time they interact or use another channel to communicate. Customers expect brands to use their data wisely and responsibly. It's not just about protecting information. It is also about applying it in ways that matter to customers. Trust is built when companies use data to solve problems or anticipate customer needs. Transparency is the foundation of customer relationships. When companies are up front about when customers are talking to AI and make it easy for them to connect with a human when necessary, they like the experience and feel respected and cared for. Making every step in the customer journey easy encourages customers to keep doing business with a company. If it's quick and simple to sign up, get help, or find what they need, customers are much more likely to come back. Customers want to communicate in the way that fits their situation and preferences. Companies need to be mindful of where their customers want to interact with them, whether it is by phone, chat, email, or social media. Different generations may have different preferences for communicating with a brand, but everyone likes having options. For example, customers may start with a chatbot but end up needing to talk to a human to solve complex or sensitive issues. Modern customer expectations include a consistently positive experience across multiple channels. Automating routine tasks through AI can make processes faster and more consistent, but it shouldn't detract from the human element of customer service. While technology can handle simple tasks quickly and efficiently, there are complex issues that need human intervention. Plus, Chris shares important and interesting stats on customer experience, AI, and personalization from Twilio's 2025 State of Customer Engagement Report. Tune in! Quote: "At the end of the day, people really don't care which channel they use. They just want the problem solved." About: Chris Koehler is Chief Marketing Officer at Twilio, a cloud communications platform that enables businesses to seamlessly integrate messaging, voice, and video capabilities into their applications to enhance customer engagement. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices
In comedy, the punchline only works if it lands with the audience—and B2B marketing is no different.That's what we can learn from Hacks, a show about a legendary comedian reinventing herself with the help of a Gen Z writer. In this episode, we're breaking down its lessons with the help of special guest Jamie Bell, Chief Marketing Officer at Workshop.Together, we explore what B2B marketers can learn from creating a “writer's room” for fresh ideas, testing content like comedians test their sets, and embracing generational differences as a source of connection rather than division.About our guest, Jamie BellJamie Bell is the CMO at Workshop. She is a marketing leader with a passion for building brands in underestimated industries and demand engines that keep sales teams busy (in a good way!). Over the past 12+ years, Jamie has been lucky enough to work in several early- and growth-stage companies in SaaS, e-commerce, retail, and media.What B2B Companies Can Learn From Hacks:Create a “writer's room” for marketers. Great campaigns don't just come from formal briefs—they need a space for messy, creative riffing. Jamie explains, “We didn't have a writer's room, at least at Workshop, and so when I came back from maternity leave, we added a meeting. We called it the pitch deck… it's just like an open forum for people to do like five-minute pitches, and we just creatively layer on, and it's been a blast.” The lesson? Carve out judgment-free time for brainstorming, where small sparks can snowball into big campaigns.Test your material before scaling. Like comedians who try new jokes on the road, marketers should pilot ideas before investing heavily. Jamie notes, “She does road shows, before to test the set list. So we do some things in like our Happy Monday Club newsletter, where before we'll like super invest in a piece of content, we'll just see if it does better than the other content in that newsletter, and see what the reception of that is before we blow it up a bit.” The takeaway: use small, low-risk formats to gauge response, then double down on what resonates.Bridge generational divides head-on. Hacks thrives on the clash between an aging comedy legend and a Gen Z writer, two perspectives that seem at odds, but create brilliance together. Jamie ties this directly to marketing: “There's so much about marketing and internal communications that I feel is around generational differences… and I think the idea that you take that relationship, you're unapologetic about it and you just talk about it head on… I think it's really great too.” In B2B marketing, don't shy away from generational dynamics; embrace them as a rich source of storytelling and connection.Quote“ Employees are your best brand ambassadors, and you need to spend some effort rolling out things internally. Having employees connected to the mission, the vision, the values.”Time Stamps[00:55] Meet Jamie Bell, Chief Marketing Officer at Workshop[01:33] Why Hacks?[02:07] The Role of CMO at Workshop[03:07] What is the Happy Monday Club?[04:45] The Concept and Creation of Hacks[20:16] Marketing Lessons from Hacks[41:38] Importance of Community and Events[44:03] Workshops' Content Strategy[45:04] Advice for a first-time CMO[48:38] Final Thoughts and TakeawaysLinksConnect with Jamie on LinkedInLearn more about WorkshopAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
What does marketing look like when it's less about pushing products and more about building trust? Jason sits down with Rushang Shah, Chief Marketing Officer at HawkSoft, for an Executive Session about trust-driven marketing, lessons from the early tech world, and how a purple cow became the company's most recognizable symbol. Key Topics: Why HawkSoft views marketing as building trust, not promotion The family story behind HawkSoft's 30-year growth journey How Rushang's tech background shaped his approach to insurance The origins of HawkSoft's “Purple Cow” and what it represents Why HawkSoft focuses on bleeding efficiency instead of bleeding edge Helping agencies balance tradition with new technology demands Marketing as education: why HubSpot inspired HawkSoft's strategy Reach out to: Rushang Shah Jason Cass Visit Website: HawkSoft Agency Intelligence Produced by PodSquad.fm
Episode OverviewHost Maribel Lopez sits down with Kerrie Jordan, the newly appointed Chief Marketing Officer at Epicor, to discuss the evolution of ERP systems and the transformative power of cognitive ERP in manufacturing, distribution, and supply chain industries.Guest Bio and social linksKerrie Jordan - Chief Marketing Officer, EpicorKerrie Jordan, Chief Marketing Officer at Epicor, leads the global go-to-market efforts, bringing together her deep product innovation and strategic marketing experience to drive brand growth and customer engagement across the make, move, and sell industry communities.https://www.linkedin.com/in/kerriejordan/Key Topics DiscussedCognitive ERP: From System of Record to System of ActionDefinition: Transforming ERP from passive data storage to intelligent, proactive decision-making systemsKey capabilities:Sensing signals in data noiseServing up actionable insights when neededConnecting organizations across supply chainsCreating intelligent business communitiesEpicor Prism: Agentic AI TechnologyWhat it is: Conversational ERP experience launched last yearKey features:Natural language interaction (type or speak)Information querying without knowing system screens/reportsAutomated actions with human approval (semi-autonomous approach)Multiple specialized agents (Knowledge Agent, RFP Agent, Business Communications Agent)Real-World Success StoriesMeasuring AI ROIFocus on specific business outcomes, not just AI implementationApply fundamental business case principles"Nail it before you scale it" approachBaseline analysis and clear success metricsFuture Vision (Next 1-2 Years)Data Platform EvolutionExplosion of structured and unstructured dataCritical need for data normalization and healthOpen, secure connections as "good cloud citizens"AI Development TrajectoryCurrent: Pre-trained models and agentic AIFuture: Self-service pipelines for custom AI model creationModel-agnostic strategy with patented inference pipelineCommunity-based insights and collaborationQuotable Moments"We are an organization that is really focused on our core industries... making, moving, selling the things that we use every day""It's all about accelerated value... How can we get as close to zero as possible?""This era that we're in [is] like the modem dial-up era of AI""Nail it before you scale it
Every B2B SaaS company is now living in the era of AI-driven product release cycles. But do you need to overhaul your entire launch playbook? Not exactly, according to Jarod Greene, Chief Marketing Officer at Vivun. While speed to market has never been faster, the real challenge is balancing agility with consistency and making sure every update gets the right level of attention. Is it a major release, a minor update, or just maintenance? In this episode, we dive into how to adapt launch strategies for the AI era, measure success with immediate customer signals, and keep messaging consistent even when product roadmaps change overnight.
Hello everyone, today's guest is Lindsay Casale, CMO Pi Squared.Lindsay Casale is the Chief Marketing Officer at Pi Squared.Before joining Pi Squared, Lindsay was Head of Marketing at Nil Foundation, where she led the go-to-market strategy for its Ethereum Layer 2 product. Prior to that, she was a marketing leader at Mina Foundation, overseeing the communications team for Mina Protocol, a Layer 1 blockchain.Lindsay's expertise extends beyond Web3. At SoFi, she led the membership marketing team for the personal finance company. She also led event strategy at Salesforce where she contributed to major events, including Dreamforce.Outside of work, Lindsay has provided her marketing expertise to many non-profit organizations. She's also an active SheFi member and prominent voice in the Web3 marketing community.She holds a Bachelor's degree in Journalism and Public Relations from California State University, Chico.a TL;DR :* What Fintech teaches you about Marketing in Web3* What Web2 Marketers Must Unlearn to Thrive in Web3* How to Market Technical Products in Web3 * Why Web2 Marketers will be in high demand moving forward* How to run the show as a solo marketer* and more. Get in touch:Pi Squared - https://pi2.network/Lindsay - https://x.com/LindsayCasaleFollow us:Twitter https://twitter.com/ooo_podcastLinkedIn - https://www.linkedin.com/company/ooo-podcastFarcaster - https://warpcast.com/froguleAlexandra - https://twitter.com/froguleAlex LinkedIn - https://www.linkedin.com/in/alexandranicorici/Register or sponsor our next Wb3 Marketing Hackathon - https://luma.com/ao22j14sRegister or sponsor the Web3 Marketing Church - https://luma.com/3d5a7yef
“In the world of AI, people are hungry for honest, authentic conversations.” –Dolores HirschmannIf you're posting all the time on social media, and wondering where the clients are you'll want to listen to this conversation with Dolores Hirschmann, who helps people harness the power of speaking to grow their businesses.She shows us the difference between speaking and having an intentional, strategically built talk that takes people from point curious to client. This is different from telling your story. Once you create your talk, it's rinse and repeat. Creating new messaging, new content, new talks every day can actually hurt your business.Even if you can't picture yourself on stage or in front of the mic, putting your talk together creates clear, focused, tight content that you can use in other ways in your business.We talk about: Authenticity to build trust with your audienceHave your key point and give people multiple ways to engage with that ideaHow creating a framework lets you really delve into your creativityThe things you need to think about when looking for speaking gigsHow to measure the success of your talk (it's not applause)Using technology to streamline the process of securing speaking gigsABOUT DOLORESDolores Hirschmann is an investor, strategist, speaker, and founder of Masters in Clarity, a strategy and business coaching firm. She helps service professionals grow their businesses and establish thought leadership. A former TEDx organizer, she specializes in positioning experts, authors, consultants, and coaches for success.Dolores recently sold a company to Pete Vargas and Grant Cardone, supporting its growth to multiple 8 figures in four years. She built a software platform to help speakers get placed on stages and advises businesses on preparing for profitable exits. Masters in Clarity provides fractional Chief Marketing Officer (CMO) services to help companies design and execute marketing initiatives and set up automated marketing systems. As an investor, Dolores acquires and scales small businesses, ensuring their legacy and long-term success.LINKSwriteyourtalk.comwww.mastersinclarity.comDOABLE CHANGESAt the end of every episode, we share three doable changes, so you can take what you've heard and put it into action. Action is where change happens.Even though we want big change, it's really little things done over and over that make the difference. So pick a doable thing. Put it in your calendar. Weave it through your days for a week and then move on to the next one. It will have a snowball effect.Here are three Doable Changes from this conversation:ASSESS YOUR SPEAKING. Do you find yourself stumbling when you try to say what you do? Do you ramble too much on sales calls? Do you have your story down pat, but don't know what to do with it? Are you at a loss when it comes to how to get in front of an audience? What's getting in your way of speaking?UNDERSTAND THE POWER OF SPEAKING. Think about a powerful speaker you've seen. Think about how seeing some one talking built your trust or interest in working with them. Remember this when you start to wonder if speaking is for you.GET HELP FROM A PRO. You don't have to reinvent the wheel or figure this out on your own. Getting support creating your talk and finding speaking gigs can make the process so much easier. A lot of us worry about getting in front of an audience; being prepared helps. See the links for Dolores' webinar and...
In this episode, David Brickley sits down with Casey Hurbis, Chief Marketing Officer at BetMGM, to talk about brand-building in crowded markets, the evolution of betting, and how smart marketers earn attention. They cover: - Why a great customer experience still beats a great offer - The biggest challenge in regulated markets—and how BetMGM navigates 29 states - The power of loyalty programs in a world of app-switching bettors - How Casey approached rebranding BetMGM (and why Jon Hamm was the right call) - The biggest mistake marketers make when jumping into new spaces Casey also opens up about what he looks for in brand ambassadors, the tools that help him do his job, and what advice he gives to rising marketers trying to make it to the CMO seat. #BetMGM #SportsMarketing #DigitalMarketing #CMO #BusinessOfSocial #BrandStrategy #SportsBetting #MarketingLeadership
NASA has awarded Blue Origin a Commercial Lunar Payload Services (CLPS) task order with an option to deliver a rover to the Moon's South Pole region. Japan's Yokogawa Electric Corporation has signed agreements with Toyota for research and development activities that will include prototype measurement and control equipment for a manned pressurized rover. IonQ has signed a memorandum of understanding (MOU) with the US Department of Energy (DoE) to advance the development and deployment of quantum technologies in space, and more. Remember to leave us a 5-star rating and review in your favorite podcast app. Be sure to follow T-Minus on LinkedIn and Instagram. T-Minus Guest Parker Wishik brings us The Aerospace Corporation's monthly segment NEXUS. Parker is joined by Kelli Furrer, Slingshot Aerospace's Chief Revenue Officer and Chief Marketing Officer and The Aerospace Corporation's Manuel Gonzalez-Rivero, the Director of Data Science and Artificial Intelligence. Selected Reading NASA Selects Blue Origin to Deliver VIPER Rover to Moon's South Pole Yokogawa Signs Agreements with Toyota for the R&D of the Control Platform for a Manned Pressurized Rover Ursa Space, Aireon Deliver Insights for U.S. Space Force Program IonQ Signs Memorandum of Understanding with U.S. Department of Energy to Advance Quantum Technologies in Space Innospace signs US$5.8 mln space launch deal with German satellite firm MBS- Yonhap News Agency AV Awarded New Firm‑Fixed‑Price Option for Two BADGER Phased Array Systems, Strengthens Production Framework for SCAR Program Maxar Partners With AIDC to Accelerate the Resilience of Taiwan's UAV Industry Against GPS Interference Happy autumnal equinox 2025! Fall begins in the northern hemisphere today- Space Share your feedback. What do you think about T-Minus Space Daily? Please take a few minutes to share your thoughts with us by completing our brief listener survey. Thank you for helping us continue to improve our show. Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at space@n2k.com to request more info. Want to join us for an interview? Please send your pitch to space-editor@n2k.com and include your name, affiliation, and topic proposal. T-Minus is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices
Ingrid Millman Cordy returns to Future Commerce after her transition from Nestle Health Science to Chief Marketing Officer at HigherDose, where she's transforming infrared therapy and biohacking technologies into accessible wellness lifestyle products for everyone. Phillip, Brian, and Ingrid explore the intersection of intuitive wellness practices with data-driven marketing, the evolution of brand spirituality, and how premium wellness brands are finding their place between science and the metaphysical.When NASA Tech Meets Kitchen Table StartupKey Takeaways:Intuition Over Analytics: HigherDOSE allocates 15% to 20% of its budget towards experimental campaigns, balancing performance metrics with gut-driven brand decisions like Manhattan truck wrapsScience Meets Spirit: The brand combines NASA-developed technologies with frequency-based wellness, hiring team members who have both data analysis skills and Reiki trainingPremium Democratization: At-home biohacking devices prove more cost-effective than recurring spa treatments, making exclusive wellness technologies accessible for daily usePost-Data Wellness: Consumers' shift from tracking-obsessed biohacking toward intuitive, feeling-based self-care reflects a broader cultural movement that the brand embraces [15:24] "We take a much more intuitive approach to wellness. I think the masculine biohacking world is very much about tracking your statistics and measurement... But we are trying more and more to relearn this type of methodology so it's a lot more in tune with what we need." -- Ingrid[42:02] "The beauty of HigherDOSE is that we are actually where science meets the woo, right? There is tons and tons of scientific evidence that's been studied about the technologies that we sell." -- Ingrid[27:25] "It's funny to take a premium––really, frankly, elitist––brand and call it democratizing. But I agree. I think there's a lot of democratizing qualities about HigherDOSE." -- Ingrid[30:05] "When user-generated content started becoming popular, I was very deep in my premium luxury fashion and beauty headspace, where I was a late adopter. And I called it LGC, loser-generated content." -- IngridAssociated Links:Check out Future Commerce on YouTubeCheck out Future Commerce+ for exclusive content and save on merch and printSubscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Who doesn't remember the Chili's jingle—“I want my baby back, baby back, baby back…”? Or maybe you've seen the viral TikToks about Chili's Triple Dipper. Chili's is back in culture in a big way, and much of that credit goes to their Chief Marketing Officer, George Felix.George is one of today's most dynamic marketing leaders. He started his career at P&G—where, like me, he worked on the legendary Old Spice turnaround—before moving on to Yum! Brands with KFC and Pizza Hut. Three years ago, he took on Chili's, and the results have been remarkable. Under George's leadership, Chili's has gone from not even being a national advertiser to becoming Ad Age's Brand of the Year, with George himself named CMO of the Year.In this episode, George shares his playbook for turning brands around, the importance of listening to frontline team members, and how to make a heritage brand cool again. And yes—we even take a detour into Taylor Swift.This conversation was recorded in person at the Next Gen CMO Academy at Deloitte University.---This week's episode is brought to you by Deloitte.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
What does it take to turn a gaming hobby into a six-figure salary? In this episode, Greg sits down with Sandi, a stay-at-home dad who taught himself to create mods for ARK: Survival Ascended and ended up building a UGC empire with over 80 million downloads. From his first furniture mod made for his daughter to launching blockbuster premium content, Sandi shares his incredible journey and the community-driven strategies that fueled his success.We're also joined by Shahar Sorek, CMO of Overwolf, the platform at the heart of the in-game creator economy. Shahar breaks down why UGC is no longer optional for game studios, how Overwolf provides a "white glove" service to de-risk the process for developers, and why creators like Sandi represent the future of player engagement and retention. This is a must-listen for any developer, publisher, or community manager looking to understand the power of community-led growth.Timestamps: (01:47) Sandi's Origin Story: From marketing professional to stay-at-home dad and accidental modder. (09:03) The Creator Economy: Shahar explains Overwolf's mission to turn in-game creation into a legitimate profession. (17:13) Building in Public: How Sandi uses Discord, X, and community feedback to decide what to build next. (22:50) The Tools of the Trade: Sandi and Shahar discuss the essential tools for a UGC creator, from Unreal Engine to analytics. (30:10) Getting Started: Actionable advice from both Sandi and Shahar for anyone who wants to start creating UGC.Guest Bios: Sandi Fais a self-taught, professional mod creator for games like ARK: Survival Ascended and Hogwarts Legacy. He is one of the top creators on the CurseForge platform, with his mods collectively reaching over 80 million downloads. You can find his work on CurseForge and connect with him on X (formerly Twitter) . Shahar Sorek is the Chief Marketing Officer at Overwolf, the all-in-one platform that enables creators to build, distribute, and monetize in-game apps and mods. He is focused on empowering the in-game creator economy and fostering the relationship between studios, creators, and gamers. Connect with him on LinkedIn.Key Topics: User-Generated Content (UGC) Monetization In-Game Creator Economy Community Building & Engagement Player Retention Strategies LiveOps and Content Pipelining Game Modding and Development Indie Game Discoverability The Future of Game PublishingRelevant Links: Overwolf CurseForge ARK: Unreal Engine TebexCredits:Hosted by Greg Posner, founder of Player Driven — a podcast about the business of games and how smart people scale them.
Great marketing isn't just strategy, it's intuition, timing, and a deep understanding of human behavior. That's the beauty of Eternal Sunshine of the Spotless Mind, a movie about erasing your memories. In this episode, we're breaking down its lessons with the help of special guest Noha Rizk, Chief Marketing Officer at Incorta. Together, we explore what B2B marketers can learn from putting human emotion at the center of their work, trusting intuition alongside data, and embracing mistakes as the path to growth.About our guest, Noha RizkNoha Rizk is the Chief Marketing Officer at Incorta. With deep expertise in Marketing, brand management, integrated channel management, product leadership, P&L accountability, and change management, across various industries and launching and leading partnerships, marketing and product in over 50 countries, Noha brings extensive experience and insights into how to execute for brand loyalty, growth and sustainable share of the market. Prior to Incorta, Noha led marketing for Meta AI, launching Llama, and leading other open source projects like PyTorch. She pioneered online banking for Amex and Citi, online booking and revenue optimisations and integrated channel strategies in the hotel industry with Starwood and Marriott, led partnerships and loyalty in emerging markets, launched NGO and Gov projects with US state department, launched and spun off two of her own successful businesses and helped organise PayPals enterprise, Platforms and Developer product offerings and streamline their GTM strategies.Noha loves to solve big problems and create groundbreaking products and services that inspire customers and business partners. She focuses on delivering insights and metrics driven outcomes, collaborating with cross-functional teams, and coming up with innovative solutions. She especially enjoys building and developing strong, resilient, and nimble teams that can adapt to changing market needs and customer expectations.Noha is an avid reader, developing painter and pianist, proud mother and animal lover with a passion for helping the private sector thrive in emerging markets.What B2B Companies Can Learn From Eternal Sunshine of the Spotless Mind:Lead with human emotion. Great marketing isn't about features, it's about people. Even in B2B, you're dealing with human psyches, behaviors, and emotions—not faceless corporations. Noha explains, “Even as B2B marketers… you're dealing with individuals. You're dealing with the human psyche, you're dealing with the buying behavior… ultimately that is the objective. The objective is to maintain a relationship with your customers.” The lesson? Build messaging that connects on a human level first, because behind every buying decision is a person making sense of their own emotions.Balance data with intuition. Metrics matter, but numbers can't capture everything. Noha argues that some of the best insights come from being present, listening, and noticing what the data can't show. “Some things can't be measured…A big chunk of marketing has to be intuitive. It's not always purely scientific.” Just as the film's dreamlike narrative reminds us memory isn't linear or logical, B2B marketers need to leave room for creativity, serendipity, and gut instinct, because not everything that counts can be counted.Embrace mistakes as part of growth. Trying to erase failures is as dangerous in marketing as it is in memory. Noha points out, “You can't just erase away the pain… you won't learn if you don't make mistakes. A lot of marketers have to be super buttoned up, their campaigns have to work… there isn't a lot of opportunity for marketers these days to be allowed to make mistakes.” But the best brands learn from experiments that don't go as planned. Failure isn't wasted, it's the raw material for innovation, resilience, and better campaigns down the road.Quote“ As marketers…we explore the human psyche pretty much day in, day out, even if it's not explicitly said. But that's essentially what we do.”Time Stamps[00:55] Meet Noha Rizk, Chief Marketing Officer at Incorta[1:26] Why Eternal Sunshine of the Spotless Mind?[5:51] Role of CMO at Incorta[9:07] Breaking Down Eternal Sunshine of the Spotless Mind[22:11] B2B Marketing Takeaways from Eternal Sunshine of the Spotless Mind[43:56] Final Thoughts and TakeawaysLinksConnect with Noha on LinkedInLearn more about IncortaAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Head of Production). Remarkable was produced this week by Jess Avellino, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Few platforms have changed culture as quickly—or as globally—as TikTok. Khartoon Weiss, VP and GM of North America and Global Business Solutions, is at the center of it, helping brands and businesses connect with audiences in ways that are creative, authentic, and impactful. From scaling Spotify to leading top agencies, she's built a career on turning bold ideas into cultural movements—and now she's shaping the future of TikTok. What You'll Learn in This Episode How TikTok has broken the traditional brand storytelling arc Why authenticity and “real production” outperform polish on the platform How content, commerce, and search converge on TikTok Why short form content can still drive loyalty and long-term brand love What brands like Chipotle, McDonald's, and Gap are doing right on TikTok Episode Chapters (00:00) Intro (00:38) Why TikTok has changed brand building (02:12) Stewarding TikTok's brand and helping other brands grow (03:34) Unlearning traditional storytelling on TikTok (06:01) Authenticity over polish with examples from Chipotle and McDonald's (10:20) Content, commerce, and the rise of search on TikTok (14:04) Can short form content build brand loyalty (21:08) Brand safety, trust, and TikTok's uncertain future (24:48) Lessons from scaling brands at Spotify, agencies, and TikTok (27:09) The that made Khartoon smile recently About Khartoon Weiss Khartoon Weiss is the VP and GM of North America and Global Business Solutions at TikTok. She previously led global revenue at Spotify, served as Chief Marketing Officer and Managing Director at MDC Partners and Mediacom North America, and was a VP at iHeartMedia. She began her career at BBDO, Ogilvy, and Grey Worldwide. Weiss has been recognized by Campaign's “40 Over 40,” AdAge's “40 Under 40,” and AdWeek's “Top 50.” She completed executive education at The Wharton School and lives in New York City with her husband and two rescued cats. What Brand Has Made Khartoon Smile Recently? Khartoon pointed to Gap as the brand making her smile lately. She praised the retailer for collaborating authentically with creators, staying true to its roots, and showing up on TikTok in ways that feel natural and culturally relevant. For her, Gap's bravery and creativity prove that when brands lean into community and culture authentically, audiences instantly recognize it—even without the logo. Resources & Links Connect with Khartoon on LinkedIn. Learn more about TikTok for Business. Listen & Support the Show Watch or listen on Apple Podcasts, Spotify, YouTube, Amazon/Audible, TuneIn, and iHeart. Rate and review on Apple Podcasts and Spotify to help others find the show. Share this episode — email a friend or colleague this episode. Sign up for my free Story Strategies newsletter for branding and storytelling tips. On Brand is a part of the Marketing Podcast Network. Until next week, I'll see you on the Internet! Learn more about your ad choices. Visit megaphone.fm/adchoices
On the quiet work of befriending ourselves, and the remembered language of healing. (0:00) – Introduction and Guest Overview (2:47) – Daria's Childhood and Early Life (9:01) – Impact of Grandmother's Death and Early Loss (12:14) – Discovering the Truth About Her Grandmother's Death (20:14) – Intergenerational Trauma and Addiction (26:12) – Emergence and Mentoring (34:19) – Success and Ambition (41:48) – Meditation and Emotional Independence (46:13) – Letter to Her Mother Daria Burke is an American writer, speaker, and wellbeing advocate. A marketer by trade and a seeker at heart, Daria is a storyteller and sense-maker, weaving together personal experience and the science of healing and transformation to explore new ways of understanding how we choose who we become. Her debut memoir, OF MY OWN MAKING (Spring 2025), is a soulful and scientific exploration of overcoming adversity, healing from childhood trauma, and rewriting one's own story. As a Chief Marketing Officer, Daria was named a 2020 AdAge Woman to Watch whose work has been recognized by Women's Wear Daily, Forbes, Vogue, Town & Country and the Cut. She has written for Fast Company, The Huffington Post, and Black Enterprise, and has appeared on The Melissa Harris-Perry Show on MSNBC. A distinguished alumna of NYU Stern School of Business (MBA) and the University of Michigan (BA), Daria was born in Detroit and now calls Los Angeles and East Hampton home. Daria's memoir OF MY OWN MAKING. Part memoir, part methodology, OF MY OWN MAKING is a soulful and scientific exploration of the power to shape one's destiny and a fearless rallying cry to excavate and examine the stories that define our lives.