Heart & Soul Leadership

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Heart & Soul Leadership is a kind of leadership that no one ever taught you about in business school. Its about unleashing your authentic self as a people leader. In depth conversations about influence, getting to yes, conflict management, developing others, accountability, performance of self and…

Suzanne Bernard


    • Aug 11, 2019 LATEST EPISODE
    • infrequent NEW EPISODES
    • 29m AVG DURATION
    • 17 EPISODES


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    Latest episodes from Heart & Soul Leadership

    019 Eight Questions You Should Ask When Doing A Change

    Play Episode Listen Later Aug 11, 2019 17:54


    In this episode we discuss the 8 fundamental questions you should ask when you are making a change.

    018 Are Your Burning Out Your People? - 19 - 06 - 11 16.00

    Play Episode Listen Later Jun 14, 2019 28:22


    #018 In this episode we talk openly about a very delicate subject: burnout and what leaders can do to make sure they don't make the situation worst. Hope you like it. Show notes here https://www.suzannebernard.com/2019/06/are-your-people-burning-out-at-work/ French show notes https://www.suzannebernard.com/2019/06/52698/

    017 Breaking The Leadership Mold – 6 New Trends

    Play Episode Listen Later Jun 7, 2019 19:20


    Breaking the Leadership Mold: 6 Trends Today we discuss leadership trends. They are entering the workspace and they will change the concept of work itself. 6 mold-braking leadership trends. 1. Leading with your heart Call it intuition, heart, values. It's about using your inner human and universal knowing and beliefs to lead. That’s all I’m asking. When you use what drives you as an individual to lead your team, it will be appreciated. Actually, people love that! 2. Paying People well above market What did she say? I said: Pay People WELL Above Market. Why would a company do that? To get the best, most engaged and hard working people. I today’s world, if you think your company will thrive while paying people wages that don’t even cover the basics, you are in deep trouble: people will leave as soon as they find a better job out there. Guaranteed. It’s that simple. If you’d like further inspiration about this trend, get the audiobook Passion and Purpose by John Mackay, CEO of WholeFoods (AMZ). Or watch for free: https://www.texastribune.org/2019/02/28/conversation-john-mackey-video/ 3. Give your cell phone number to ALL your employees "But I have hundreds of employees, she must be joking." I’m not. Give your cell phone to all your employees and return their call. See: Michael Lastoria https://www.inc.com/magazine/201905/sheila-marikar/pizza-michael-lastoria-washington-dc-mobile-automation-robots-fast-casual.html What about opening up a special line where you record your thoughts of the moment and people can leave you a message. Go see what SARK does on her inspiration line +1(415) 546-3742 (a US number). Her website is http://planetsark.com/about-sark/ At the time of writing, I called and SARK sends us love and reads a poem. She’s had that practice for more than 25 years! She changes the message every few weeks or according to her inspiration. Most of all she changes lives, the first one being her own. The point is, if you want to know what people think and need, why not do that? Give them info, give them hope, explain who you are, what you believe in. Doesn’t that beat a survey? Beeing human. Feels good eh? Invite them to leave a message. Some will some won’t. One thing is for sure: this is unique. It makes you a unique leader AND it gives you the pulse of what is going on in people’s hearts and minds. Yes, you are that kind of leader. 4. Focus on People rather than profit or bottom line You see, the point here is that profit and bottom line will follow. "What did she say?" Does this woman have an MBA like she says she does? If you’re thinking I’m not making sense, I want to pray for you (well, I don’t really pray but you get the meaning). Money and profit are not the only important things in life. My point here is stop thinking about tha money, think about tha people! 5. Take your time Let's stop the stress, the crazy schedule, let's not be a victim of our corporate life. Running around like a panicked chicken? What’s that? Is someone dying over there in your company? No? Why not chill down, find a way to control panic. If you panic, you make your people panic. It’s that simple. Please, take your time. Pace yourself, pace your team. Go fast sometimes but know when and how to slow down. If not, you are constantly triggered and so are your people and that my friend, is a call for disease to come in. I’m not exaggerating. Look up Joe Dispenza, Bruce Lipton and Dr. Lissa Rankin to learn more. 6. Take Risks… • Make things right • Say what your heart believes • Be bold and outspoken • Use your emotions and beliefs at work • Remove your protective shield • Be your vulnerable everyday self That closes the trends that we will see in the world of leadership sooner than you think. I know you’re capable of being that kind of leader. Leaving the old leadership paradigm behind and embracing who you truly are. Simple. Feels risky but it’s not, trust me.

    016 Do You Know Where You Money Is?

    Play Episode Listen Later May 20, 2019 21:36


    Show Notes Today we talk about money. I mentioned Phil Town and here's a link. If you have a very small amount of money start here https://www.ruleoneinvesting.com/blog/investing-news-and-tips/small-investment-ideas-for-investing-500/

    015 Leadership As A Lifestyle

    Play Episode Listen Later Apr 19, 2019 11:05


    What if leadership was a lifestyle? I went to sleep last night with this inspiration in mind. It came from all those Instagram feeds that are so successful and that are lifestyle oriented. I like them too. For me, leadership is a lifestyle. It’s a way of being at all times. My way of being. Its carrying my values in professional and personal situations and events. Its improving myself as much as I consciously can, daily (well I try). It’s also about missing the mark and feeling I should have been kinder or not as harsh. I know I can be harsh sometimes. I’ve been configured like that for years as I thought that this is the behavior that was expected of me. More on that in the podcast version of this blog. But what about going back to the true, soft spoken gentle original soul I was a long time ago? My true self. How is your true self? That would be self-leadership would it not? I would lead self before ever thinking I would lead others or situations. The other dimension of Leadership as a lifestyle is being Responsible and that never goes away. I’m responsible for my business, my feelings, my reactions, my son’s wellbeing, my relationships (or lack of) and my moods. I’m responsible to deliver what my clients are expecting as much so in terms of behavior and in terms of output including making sure that quality is in “everything”. Yikes. That’s pressure. But is it really? Is that not what I want to strive towards? Is that not part of my motivation. After all, I’m not a victim. So this is only a few words about leadership as a lifestyle. Let me know in the comments if that’s a subject that you want to explore further with me….

    013 The 9 Types Of Intelligence According To Gardner

    Play Episode Listen Later Apr 4, 2019 19:19


    Did you ever wonder about types of intelligence? Gardner started publishing his work 30 years ago. Learn more and be amazed with how intelligent you are. Really!

    012 Transfering Your Experience To A New Organisation - 19 - 03 - 29 19.05

    Play Episode Listen Later Mar 31, 2019 13:24


    In this episode I go solo on discussion the challenges and blindspots of transfering your experience to a new organisation. I go all-in by sharing one of my mistakes back when I was heading the recruitment team in a large corporation.

    011 Decision Making Pitfalls - 19 - 03 - 29 18.35

    Play Episode Listen Later Mar 29, 2019 43:03


    In this episode we discuss 4 decision making pitfalls that leaders can be faced with. It is important to be able to step back to analyse the way teams make decisions or in some cases, the way in which they don't make decisions. Join my co-host Bassam Sabbagh and I on yet another heart & soul discussion about leadership.

    Complex Vs Complicated

    Play Episode Listen Later Mar 21, 2019 39:23


    In this episode my co-host Bassam Sabbagh and I offer a simple definition and we discuss the perception of what is complicated. We finish by discussing the role of the leader in making things crystal clear therefore simple to grasp for all team members. Enjoy!

    Having A Difficult Conversation

    Play Episode Listen Later Mar 15, 2019 15:27


    Episode 9 In this episode we discuss how to prepare to have a successful difficult conversation. What's a difficult conversation: any conversation you know you should be having but that you really don't feel like having. You're hoping that if you don't have it, the problem will go away with time...not so sure about that.

    Passive Aggressive Behavior

    Play Episode Listen Later Mar 1, 2019 21:40


    Passive Aggressive Behavior by Suzanne Bernard

    Inspiring Leadership with Tatiana Dudyez

    Play Episode Listen Later Feb 3, 2019 56:59


    In this episode, Tatiana Dudyez shares her leadership story. As a successful business owner, Tatiana decided to let it all go, move to California and start a heat based business. Lets hear her story.

    Harassment Prevention

    Play Episode Listen Later Jan 13, 2019 37:58


    Now that you learned all the energy that is required to manage a harassment complaint. Now that you know how disruptive and toxic harassment is to a work culture, you will learn all about prevention. How to identify situations that may seem normal but that when they are tolerated become toxic and can lead to harassment.

    Harassment After A Complaint Final

    Play Episode Listen Later Jan 6, 2019 32:55


    Episode 5 Bassam Sabbagh and I discuss the "After" of a harassment complaint. Was justice served? What does that mean anyway? How to get back to normal team performance.

    Handling A Harassment Complaint

    Play Episode Listen Later Dec 28, 2018 42:28


    Episode 4 In this episode we discuss what do to when someone wants to lodge a harassment complaint at work. Avoid these mistakes...

    Conflict at Work and What Leaders Need to Know

    Play Episode Listen Later Nov 15, 2018 49:10


    Episode 2 This is the tip of the iceberg about conflict at work. As leaders, Bassam and I discuss how you can address conflict instead of hoping it will go away.

    Incivility and Bullying at Work Are You Addressing it?

    Play Episode Listen Later Sep 10, 2018 34:11


    Episode 003 In this episode Bassam Sabbagh and I dive into the specifics of what leads to conflict at work namely incivility and bullying. The Heart & Soul Leadership show talks about Relentless leadership, How to stop suffering at work, Servant leadership, Authentic leadership and Unleashing your inner leader.

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