Podcasts about Pitfalls

In a time of what feels like unprecedented change, the yoga landscape is shifting profoundly. It's a great opportunity for host Rachel Land to connect with other full-time yoga teachers—returning guests Caroline Wybar, Elena Cheung and Kylie Rook—to hear their thoughts. In this wide-reaching and philosophical discussion, we share what life as a teacher looks like right now, what has changed in the recent past, and what challenges and opportunities might lie ahead. Listen in to hear about online fatigue, chasing the hustle, the challenge of work-life balance, diversification for long-term sustainability, and our advice for new teachers. — Show Notes: Current teaching schedules [3:35] Why to diversify your offerings [7:41] Post-pandemic changes for yoga teachers [8:38] Myriad options: for better and for worse [12:35] Making a good living versus making a good life [16:13] Challenges: online fatigue, cultural stress, changing markets and demographics [23:33] Future opportunities [32:02] Closing thoughts for other teachers [43:50] — Links Mentioned: Watch this episode on YouTube Connect with Caroline Wybar: Facebook | Instagram | Caroline Wybar Yoga | YMO Guest Teacher LIVE Online Yoga Nidra Teacher Training Yoga Medicine® Podcast Episode 68: Approaches for Anxiety Yoga Medicine® Podcast Episode 136: Yoga Nidra Connect with Elena Cheung: Instagram | Elena Shapeshifts | YMO Guest Teacher The Art of Teaching Impactful Group Classes Online Course Yoga Medicine® Podcast Episode 74: Yoga for All Yoga Medicine® Podcast Episode 141: Pitfalls of Private Yoga (And How to Avoid Them) Yoga Medicine® Podcast Episode 153: Integrity Beyond the Metrics Connect with Kylie Rook: Facebook | Instagram | Into Being | YMO Guest Teacher Yoga Medicine® Podcast Episode 66: Beginner's Mind You can learn more about this episode and see the full show notes at YogaMedicine.com/podcast-157. And you can find out more about insider tips, online classes or information on our teacher trainings at YogaMedicine.com. To support our work, please leave us a 5 star review with your feedback on iTunes/Apple Podcasts.

How to Use AI for B2B Storytelling Without Losing Your Brand So many B2B companies and marketing teams waste budget on generic content that fails to resonate or support core business goals. In an era where AI-generated is everywhere, smaller B2B brands often struggle to maintain a unique identity while competing against larger firms with massive content engines. The key to staying relevant lies in a B2B brand’s ability to be authentic, human-centric, and strategically consistent despite the pressure to automate everything. So how can B2B brands effectively integrate AI into their marketing workflows without losing their unique voice and brand integrity? That's why we're talking to Nick Usborne (Founder, Story Aligned), who shared his expertise on leveraging AI through the lens of strategic storytelling. During our conversation, Nick discussed the critical distinction between simple narrative and a brand’s unique story, highlighting a significant gap where only 7% of top AI prompt libraries actually focus on storytelling. He shared actionable advice on building a “story vault,” training staff to avoid “brand drift,” and enforcing consistent AI usage to maintain the trust of the audience. Nick also underscored the importance of keeping human elements at the forefront of content creation to prevent AI from feeling overly mechanical, and advocated for a balanced approach that ensures scalable growth without sacrificing a brand's authenticity. https://youtu.be/dtgvg2-XXoU Topics discussed in episode: [02:53] The “Why” Behind AI Adoption: Why companies must embrace AI not just for efficiency, but to avoid being left behind by competitors who are already scaling their reach.  [04:10] The “Moat” of Storytelling: Why narrative and voice can be easily copied by AI, but your brand's unique “lived story” is the only defensible moat you have.  [11:27] Pitfalls of Inconsistent AI Use: The dangers of “shadow AI” use by employees (e.g., Using personal accounts vs. company custom GPTs) and how it leads to brand drift.  [16:46] The Human Element vs. AI: Nick explains why AI can describe the beach but can't “feel the sand between its toes,” and why human “messiness” is key to connection.  [24:26] Building a Story Vault: Nick provides a practical framework for formalizing your brand's folklore—from founder stories to customer service wins—so they can be systematically used in AI content.  [28:17] Actionable Steps for Marketers: Three immediate steps to take: build your story vault, interview key stakeholders (founders, early employees), and analyze customer service transcripts for sentiment.  [30:11] The Problem with “Killer Prompt” Libraries: Why copying “top 20 prompt” lists is a strategic mistake that leads to generic, non-differentiated content. Companies and links mentioned: Nick Usborne on LinkedIn  Story Aligned  Transcript Nick Usborne, Christian Klepp Nick Usborne  00:00 AI can do a wonderful job in many ways, but it’s never walked down the beach and felt the sand between its toes. It’s read about it. It’s never eaten ice cream. It’s read about that, but it’s never felt it. So that’s what I mean by lived experience. I think that content and stories that truly resonate with people you use those kind of touch points the the deeply human side of being alive. And like, say, I think AI can get close when you prompt it really well, but also, there’s a messiness that makes us recognize one another, the little mistakes we make. That’s what makes us human. We are messy. AI, it’s not very good at being messy. You can ask it to be messy, and it’ll try to figure that out, but it’s really not the same. And like I say, I think people are very sensitive to this kind of nuance. Christian Klepp  00:51 When brands rely on the same AI tools and prompts, they start to sound like everyone else. That loss of voice can hurt trust and lead to something called Brand drift. So how can B2B Marketing teams scale content with AI while staying true to their story? Welcome to this episode of the B2B Marketers in the Mission podcast, and I’m your host, Christian Klepp, today, I’ll be talking to Nick Usborne, who will be answering this question. He’s the Founder of Story Aligned, a training program for Marketing teams that want to scale content using AI while protecting the integrity of their brand story and voice. Tune in to find out more about what this B2B Marketers Mission is. Mr. Nick Usborne, welcome to the show, sir.  Nick Usborne  01:32 Thank you very much. Thank you Christian. Thank you for having me.  Christian Klepp  01:35 Pleasure to have you on the show. Nick, you know we had such a fantastic pre interview call. It was a bit of a you did drop a few hints and clues about what was to come, and I’m really looking forward to this conversation. I’m going to keep the audience in suspense a little while longer as I move us into the first question. So off we go.  Nick Usborne  01:55 Okay. Christian Klepp  01:56 All right, so, Nick, you’re on a mission to equip Marketing teams to scale AI powered content while staying aligned with their organization, story and voice. So for this conversation, let’s focus on the topic of how to use AI for B2B content without losing trust. And it is at the time of the recording, the end of 2025 and of course, we’re going to talk about AI, but we’re going to zoom in on something specific as it pertains to B2B content and a little bit of branding in there as well. But I wanted to kick off this conversation with two questions, and I’m happy to repeat them. So the first question is, why do you believe it’s so important for brands and their Marketing teams to embrace AI so that they can scale? And the second question is, why does this approach require the right prompts and guardrails? I think that’s one thing that you mentioned in our previous conversation, the whole the whole piece about prompts and guardrails. Nick Usborne  02:53 Well, the first question, why do companies need to embrace AI? And the ridiculous answer to that. It’s not a good answer, but it’s true is that because everyone else is, because your competitors are, and they will create content at scale while you are not, and they will achieve reach that you can’t achieve without AI. And in fact, if they do it well, their content, their new content, will be very good, content deeply researched beyond perhaps what you can do. So it’s like everything within AI right now, like, like, Why? Why do all the companies like open AI and Google and Meta, why they all racing? Because if they don’t, someone else will get there first. And it’s, I’m not saying it’s a great reason, but I think it is the fundamental reason for companies to embrace AI, is that you will be left behind if you don’t. This is a transformational moment, and as much as we’d like to have choice, I think in this matter, we don’t have a lot of choice. So that’s my answer to that question. Repeat the second question for me. Christian Klepp  04:00 Absolutely, absolutely so based on, based on that, like, why does this approach require the right prompts and guardrails? Nick Usborne  04:10 As part of my business, I’m constantly researching this, and in particular, I’m researching the prompts people do so when say, could be writers coders, but in our world. Let’s say writers, principally, or marketers, are using AI. They’re using prompts, and they’re generally prompting about two things. One is narrative, like, what should we say? Or, you know, please write us a blog post about x. So that’s the that’s the topic, that’s the narrative. And then they’ll put in something say, oh, please do it in a voice that is authoritative and yet accessible. All right, so now that’s a voice. What they haven’t mentioned is what I think is the foundational layer, which is, which is story. And that’s important, because story is the only thing that is uniquely yours, if you have an narrative, if you, if you have voice, if you talk about something in a particular way, I can copy that with AI. I can copy it at scale. I can, I can look at the transcripts of Christian podcasts, and I can say, oh, I want to do one in exactly. Tell her the same topic. I can, you know, so when you focus on narrative, on what you write about in voice. I can copy it. There’s no moat. The only moat you have is with story, because every company’s story is unique. We can look at origin stories, foundation stories, we can look at customer stories through case studies, things like that. Those are always unique. No one else has Apple’s origin story. No one else has virgin Atlantic’s Founder’s story, etc. But we did some research recently. Actually, we did some research months ago, and I reconfirmed it earlier this week. I ran it. I ran it all again to look at the data. If you look at the top 20 prompt libraries that you know the big, trustworthy companies and organizations that put out prompt libraries for companies. If you look at the top 20 libraries and the 1000s and 1000s of prompts within there, 76% of those prompts are about the narrative. What to say? 17 are about voice. How do you sound? Only 7% relate to story. So this, to my mind, is where we have a problem. We have a disconnect. Everyone is going crazy, prompting for narrative and story, both of which have 0, zero mode, anyone can copy them at scale. And only 7% this very small percentage, are actually focusing on the one thing that is uniquely theirs and cannot be copied or challenged. So that when you say, when you, when you say I’m on a mission, that’s the mission for me to say, Hey guys, wake up. You’re You’re prompting the wrong things in the wrong way. Let’s like, go back and look at story Christian Klepp  07:12 Absolutely, absolutely. It almost sounds like an oxymoron to us to a certain degree, because you’re saying scaling B2B content using AI without losing trust. Because, you know, the narrative that I keep seeing on social media, particularly LinkedIn, is that if people are using AI, there is a bit of a trust factor there. But I think it’s to your point and correct me if I’m wrong, it’s being able to embrace AI and you leveraging it the right way, so it’s not, it’s not, it’s not to replace, it’s not to replace the writers, right, or to replace the Marketers, I hope not. Nick Usborne  07:50 It may replace some. But, yeah, yeah. I mean, I mean, you’re right, and the keyword you mentioned there is trust. I think, I think trust is going to be the most valuable commodity that a company can have in the months and years to come, because people don’t actually don’t if we’re talking about brand. So we’re trying to protect brand with story, right? And brand is something that a lot of companies have spent millions of dollars building and protecting over years or decades and well, one of the things let me come back to trust in a moment. But if I’m looking at brand, and I’m looking at all the stuff goes out there, it either builds brand or it burns brand. And if you burn brand, you lose trust. So if you’re going out with a whole bunch of content that sounds like everyone else is that it’s kind of meh. It’s ordinary. It’s in the middle, which is what AI is really good at. Without the right prompting, it will give you kind of in the middle, mediocre output. So you got to be much better at prompting than just like a, I don’t know, being careless about it, or taking a shortcut, shortcuts, or being lazy about it, because then you get brand drift, and all of a sudden the brand doesn’t sound quite right. And when that happens, you lose trust. And when you lose trust, you lose revenue. I mean, you really do. And people are getting very sensitive to brand of brand trust we saw recently. Was it tracker barrel tried to just change its logo. People freaked out. People freaked out.  Christian Klepp  09:27 It was an awful rebrand, but, yes.  Nick Usborne  09:30 Yeah, but it wasn’t. These weren’t. These weren’t. Saying is, I don’t think the design is up to snuff. It’s like, don’t mess with my tracker barrel. We actually feel very strongly about the brands. Talk to people who are absolute fans of Apple. Doesn’t matter that it costs twice as much, perhaps as not quite as good. It’s Apple. It’s my brand. Don’t mess with my brand. So we’re very sensitive to our loyalty to brands. And in fact, in some sense, it’s brand define us like a football team, a baseball team, in part, we can be defined by the brands that we support, local, Pepsi. You know, it’s like everywhere. So when a company uses AI carelessly at scale and all of a sudden that blog post, it kind of sounds like them, but something’s a tiny bit off. And then that LinkedIn update. Again, yeah, it’s them, but again, it’s, did I say is that the same as they were six months ago? You get the you get these little these little things that sound off, and now you get brand drift. And now you get people feeling uneasy, and the public are sometimes we think we can just make the public believe whatever we want them to believe, or companies to believe whatever we want them to believe, but actually, individuals, in their home lives and in their business lives are very, very sensitive to brand and they’re very, very sensitive to voice and what they hear, and if it’s off, they really don’t like it, and that does translate into loss of trust, and that does directly translate into loss of revenue.  Christian Klepp  11:07 Absolutely. I’m going to move us on to the next set of questions, particularly that one pertaining to key pitfalls that Marketers need to avoid when they’re trying to scale their B2B content using AI without losing trust. So what are some of these key pitfalls they should avoid, and what should they be doing instead? Nick Usborne  11:27 What I’m hearing from inside a number of companies is that there is an inconsistency in how people are using AI and even when systems are in place, that not everyone follows the system. So it’s early days. It is. These are messy times for, you know, working with AI within companies. So I think it’s really important that companies do have some frameworks in place, that people within the organization are using the same tools in the same way, and that they are encouraged to be consistent in what they do. So I’ve heard stories of where companies are set up, you know, they’re using Copilot, or whatever they use, and then some of the manager will walk by someone’s desk, and they’re actually, actually, they’re using Claude on their phone. That person like phone, and it’s like, well, yeah, but no, this is now, you know, you have no control. You also have to get people to do what they ask. I was talking to a Founder the other day. She has a PR (Public Relations) company, plenty of clients, and she’s smart. She’s created custom GPTs for each client. So each custom GPT is trained on with with a kind of database of information on that client and the content, so that you know when you when you ask it to do something else, it’s already has the context and the voice instructions and everything, and you can and it’s great, you get this consistency. But she says, what’s happening is some of her employees come in in the morning, they start work on client X, and they’re using that custom GPT. Then they move on to client Y, but they keep using the original custom GPT and not switching out. So the management has put in the structure in place to be consistent and to output the best, you know, the best content, but the employees are not always playing game, you know, going along with that. So so I do think we’re in a messy period now where companies are not entirely sure how to apply this, how to structure it, what kind of frameworks and guidance to put in place. What guardrails to put in place? Like? Again, I’ve heard horror stories of people grabbing content that should not be shared and putting it into a large language model and then turning that into customer facing or public facing content.  Christian Klepp  13:57 Oh, plagiarism.  Nick Usborne  14:04 So yeah, it is messy. So what I would say is, before you even try to make the best of the use of AI that you do, need to put systems and frameworks in place and educate your staff. So if you want your staff to use AI effectively give them access to training. Don’t just throw them at a tool and say, go for it, because they won’t know what to do with it, or they’ll be able to create stuff, but they won’t be able to create good stuff. So invest in the systems, invest in the frameworks and instructions, and invest in training for the people who are going to be using the tools.  Christian Klepp  14:46 Definitely some relevant points. I wanted to go back to something you said, though, because I think it’s really important. It’s certainly one thing to have the prompts and the guardrails in place and some kind of like, framework and structures. But to your earlier point, how do you enforce that? And I think you gave a really good example about like, if you have a custom GPT, and then they resort to like, using. Um Claude on their personal accounts, and then it’s a little bit like the wild west out there, isn’t it? Nick Usborne  15:06 It is, it is, and it’s and it’s, how do you enforce it? Well, that’s going to be a company by company decision. Like, like the Founder with the PR of the PR company, when she was telling me about how her employees just weren’t doing what they were asked. I was like, part of you is thinking about, why haven’t you kind of cracked down on this? But again, it depends on the company and what options you have when it comes to enforcing stuff like this. But I do think you need to, because then if we circle right back, if you have people who are untrained, and that’s the company’s responsibility to train their employees. If you have people who are untrained and they’re using these tools inconsistently, that is when you far more likely then to see errors for, you know, unforced errors like publishing stuff that you shouldn’t but you’re also going to see more brand drift, because you’re going to get this inconsistency between output and that is a disaster. Like I say, companies have sometimes spent, in a decade, several years in establishing and building a trustworthy brand. And people are very unforgiving. You can, you can lose all that goodwill very, very quickly. So, yeah, training frameworks make sure people are, you know, working within those boundaries, but as a company, it’s your responsibility to help make that happen. Christian Klepp  16:29 Yeah, yeah. Oh, absolutely, absolutely. You kind of brought this up already, but you mentioned that AI can help to scale content, but it can’t replicate your lived story, so please explain what you meant by that, and provide an example. If you can, Nick Usborne  16:46 AI can do a wonderful job in many ways, but you know, it’s never walked down the beach and felt the sand between its toes. It’s read about it. It’s never eaten ice cream. It’s read about that, but it’s never felt it. So that’s what I mean by lived experience. So I think that content and stories that truly resonate with people, you use those kind of touch points, the deeply human side of being alive and like say, I think AI can get close when you prompt it really well, but also there’s a messiness that makes us recognize one another, the little mistakes we make, that’s what makes us human. We are messy, and it’s not very good at being messy. You can ask it to be messy, and it’ll try to figure that out, but it’s really not the same. And like I say, I think people are very sensitive to this kind of nuance and the lived story. It’s the it’s the weird stuff. I think that resonates. So I’ve spent quite a bit of my career doing copywriting for companies, and for a long period, I was doing some freelance, a lot of freelance copywriting. So this is just a little side note, a little side story for you. I used to live on a hobby farm. We had some sheep and pigs and chickens and all that good stuff, the good life. And also had freelance customers. And I went in, and I was and I went, you know, you go out, you feed the animals, you come in, I sit down to work, and my client said, this is just on the phone. This is even before the internet. Client said, Hey, you’re late. I was just out farming the pig and feeding the pigs. And the guy says, what? And this, I hadn’t realized. I never told him that I lived on a farm. He thought somewhere. So anyway, we talked a little bit about the pigs, then we get to work. So the project we’re working on worked out really well, and it won an award. So we fly off to your hometown, Toronto, for the awards ceremony, direct marketing awards ceremony, and he stands up and he says, Thank you very much. Blah, blah, blah. And special thanks to Nick Usborne, the pig farming copywriter. And I’m like, I’m like, in the audience, and I’m thinking, oh, please no. This guy is like, rebranding me constantly in front of all my peers, all my potential clients for next year. Big drama turns out so, so that that’s messy, all right? AI wouldn’t do that, you wouldn’t imagine that it wouldn’t do that. That’s a deeply human moment of my humiliation and him laughing, and everyone slapping me on the back and laughing and asking about my pigs. Turns out, over the next 12 months, I got a few phone calls out of the blue. And I say, Hello, Nick Usborne. I said, Oh, is that Nick Usborne? The cover of James Barber. And I say, why? Yes. And so I actually got work out of that, because it was such a distinct difference from every other copywriter out there. I was the only copywriter who had pigs. So that was just a fun story, but it also speaks to the difference between humans and AI, and it’s a live that’s a lived experience, and it’s a lived anecdote, and I tell the story, and it’s a true story that is really important, I think so, even when we use AI, even when we use it at its best, and it can be really good when you use it well, I think everyone should keep leave space for the human in the loop, as they say, keep that human element in there, big for those stories. So I so I encourage companies to create what I call like a story vault. So there’s the obvious stories, like the Founder story, the origin story, the six original success story, also put in the little quirky stories, like that one I just described, and and make that part of your process. And also go, you know, if you’re creating something with AI and it’s a big project, take the time to go and interview someone, talk to someone, get a human story, put it in just because you’re using AI, doesn’t mean to say that everything you create has to be 100% AI, you can, you can? I do this all the time. I look for it a draft with AI, then I’d go back in and I’ll rewrite the beginning with an anecdote, like the small s story, not a big dramatic story, just a little story. And what it does then is that then connects it with us, because as people, we recognize stories. Story is profound to all of us. I think in every country in the world, parents read their children bedtime stories. It’s something we share in common. It’s how we communicate, and it’s how we recognize our humanity in a sense of like, if you tell me a story, you connect with me, and vice versa. So that’s why I think stories are so important in this world of AI, because if you just go AI, it can get a little cold, and sometimes, as a reader, you don’t quite understand what’s happening and why, but you kind of feel it. There’s an absence. There’s something missing, and that what’s what you feeling is missing is that human touch, that human element, Christian Klepp  21:59 Absolutely, absolutely. I mean, there’s like, there’s like, telltale signs, right? Like em dash being one of them,  Nick Usborne  22:06 em dash Christian Klepp  22:07 Yes, or Yeah. Or it tends to, like, regurgitate the same type of war. It’s like, I find it loves using the word landscape or navigate, you know, things of that nature, right?  Nick Usborne  22:20 Yeah.  Christian Klepp  22:21 Or uses these funny like, you know, the colon or for, for, for titles of episodes, for examples. Nick Usborne  22:30 In titles, even when I give it clear instructions, do not use them. So sometimes, when I create content like that is, I’ll create it in with one model like say, GPT5, and I’ll take it over to flawed, and I’ll say, hey, please edit and clean this up for me, and remove any, you know, repetition or whatever. And sometimes it comes back say, hey, looks pretty clean, pretty good. Other times it’ll change stuff. And then, of course, always I will, you know, I will review. And that’s the other thing that the companies need to think about. Is that, at the moment, content generation at scale within companies, it is a bit like a conveyor belt in a factory of all these boxes flying off the end into the FedEx back of the FedEx van, and without, without any kind of quality control, which, which is actually what you do have with income within you know, if you’re manufacturing, and you do have quality control, and you pick out every 20th item or whatever to make sure that it’s good, a lot of that isn’t happening, that isn’t happening with a lot of people using AI is people don’t even see it. It’s fully automated, like, like a week’s worth of social media is automated, or a month’s work worth, and no one, no human, has read it or reviewed it. It’s just flying out automatically. And that is where at some point you’re inevitably going to have a problem. And it may not be a big problem, it may be lots and lots of small problems, lots of lots of things sounding not quite right, and then all of a sudden, when you’ve got enough little things not sounding right, then you start getting a medium sized problem. Christian Klepp  24:06 Yeah, yeah. No, exactly, exactly. Okay. Now, you talked about it a little bit in the beginning, but talk to us about some of these, these frameworks and these processes that B2B companies can use to help them, you know, organize themselves and reap those benefits of AI without losing trust. Like, what are some of these processes and frameworks? Nick Usborne  24:26 I do some training, and I have done a few rubrics where people can kind of use those to formalize the process. But I think if we talk about story, and I think I already mentioned the idea of each company having a story vault, so be formal and deliberate about it. Everyone can chat about their company’s stories, but if I say to you, hey, is there a folder? Can I can I get a Google folder and find a compilation of all of these stories? And have you graded those stories in terms of how strong and relevant? And they are, and how engaging they might be, or how evocative they might be, and the answer is almost always no, the story is around. But there’s no story vault, and there’s no rubric in place to grade those stories and decide which might be the most appropriate points at which to share those stories. So it’s that, it’s that formalizing the process, and I don’t like being 100% rules based, but I think in the AI world right now, where we are in that kind of messy middle period, I think it’s really important to have some systems in place so that we do have a consistent output, so that when you so that your brand doesn’t suffer from brand drift, and that you don’t make some significant missteps along the way. So somebody within the organization needs to be responsible for this. Maybe it’s the Chief AI Officer, if you have one, or otherwise, somebody in Marketing. So yeah, help people with training, but also help them by giving them some framework, some rubrics and some just a system like, you know, hey, picked up a story from customer service, put it in the story vault, categorize it. Customer service in the story vault says someone else can come back and find it. So it’s not just word of mouth. It’s not accidental. There’s a place where people can go to and then you’re going to do the same with narrative, the things we say. And you have another vault, as it were, and another rubric to to assess voice, how we say it. So it’s just this formalization of the process, and also trying to make sure that people use these systems as you put them in place. So somebody’s got to be walking along behind, behind and sort of, and again, it’s like, I guess, like early days of anything. Not every, not everyone will love the process. Not everyone loves using AI. But it’ll come. It’ll come. People will get in their heart better, not only using AI, but doing it well and following these processes. Christian Klepp  27:02 Okay, fantastic, fantastic. Let me just quickly recap, because I was writing this down. So obviously, having a story vault, grading them if you can, if possible, having systems and frameworks in place, training the team and getting them to familiarize themselves with the systems having a vault for narrative and voice, I think was the other piece. And finally, using, using the systems, once you have them, not letting them collect dust, as it were, right? Nick Usborne  27:32 Like and it is, I get it right now. I get it. It’s hard for a lot of companies, because I think using AI has been very kind of mixed. Some companies have dived straight in. Others are resistant, particularly companies that have compliance issues, financial, medical stuff like that. They’re being very careful, very cautious, and for very good reason. So the rate of adoption is very uneven at the moment, Christian Klepp  28:01 Absolutely, absolutely, all right. Nick you’ve given us plenty here, right? But if we’re going to talk about actionable tips, like something that somebody who’s listening to this conversation that they can take action on right after listening to this interview, what are like some of the top three things you would advise them to do? Nick Usborne  28:17 Well, I guess first is just we’ve talked quite a bit about the story, the story of collecting stories. Just do that because, like I say, I think story is your is your superpower, because it is the only place where you have a moat you don’t in what you say and how you say it. Anyone can copy you, and I can automate copying you through AI as well, but I cannot steal your story, because it’s just not true if, if it’s not my story. So I’d always start there and again, start, start that. Build the vault, select the story and formalize that process. Interview the Founders, if you can, interview early employees, even if they’re retired, interview the first three clients, if you can access them, interview customer service. So often overlooked, customer service in one way or another, so long as that’s not all automated, if there’s still humans in that loop, then have conversations with them. And you can, you can, you can, get transcripts, customer service transcripts, and feed them into AI and say, hey, please analyze and summarize this. What are, what are the most powerful messages we can get from our customer service? Sort of stream of content? Do? Do a sentiment analysis? What are people upset about? What are people happy about? So, yeah, story, I think, is like, I say, it will be your motive, it will be your savior. So first start to formalize that process of getting story and then making sure that it finds a place, somewhere in your automation of, you know, AI generated content, Christian Klepp  29:58 Fantastic, fantastic stuff. Okay, soapbox time. What is the status quo in your area of expertise that you passionately disagree with, and why? Nick Usborne  30:11 I guess again, I’m just going to overlapping. I don’t know what a status quo, but the thing that I passionately disagree with is is every time you see most or a social media title that says top 20 killer, unbeatable prompts.  Christian Klepp  30:31 Oh, yeah. Nick Usborne  30:32 No, no, no, absolutely, just, just no for two reasons. One is that they’re going to be generic. They’re not going to apply to your company in particular, they’ll be generic, and just because they work for someone else does not mean they’re going to work for you. And like I say, we did, I’ve done research on those prompt libraries, and only 7% of them even touch on story. So if I’m writing stories, the most important thing almost all of those prompt libraries are missing out on that. They’re just focusing on narrative and voice and ignoring stories. So not good and and, yeah, so, so that is, I don’t know whether the status quo, but it’s something I keep seeing, and it irritates me when I get it. I understand why they’re doing it, but not helpful for your company. Christian Klepp  31:18 Yeah, you and me both. I mean, those are the those are the pulse they attempt to ignore immediately. I mean, I just skim through it and see the prompts, and I’m like, Nah, but I think it’s human nature too, isn’t it? Like everybody wants to chase the next hack. They want to find that the you know, the shortcut, like the quickest route to get something done. And I get that, but it sometimes does more harm than good. Nick Usborne  31:43 Easy button, but also to be fair and to be a little bit more generous. This is early days, and so people are looking for help. And if it says top 20, this is, oh my goodness, thank you. I’ll take that now. Over time, that’ll change, and people will become a little more sophisticated, I think, but like us, like you. You know, I get it. I understand why those those posts and titles are attractive, and that’s why people create them. But we can do better. We can do better Christian Klepp  32:12 Absolutely, absolutely we can, and we will, hopefully, all right, here comes the bonus question. I’ve been thinking about this one, but Nick Usborne  32:23 I feel strangely nervous. I feel nervous, but it’s a bonus question. Christian Klepp  32:30 Just breathe. Just breathe. I mean, clearly from this conversation, you know, writing is in your blood, right? It’s something that you are passionate about, but it’s also something you’ve done professionally for a long time, I suppose. The bonus question is, if you had an opportunity to meet your favorite writer or author, living or dead, who would it be, and what would you talk about?  Nick Usborne  32:55 One of the people, I really admire, and I’ve already spoken to him, is David Abbott. So David Abbott is a copywriter from from England, and he had an agency called Abbot Mead Vickers, and he was an amazing writer. So I’ve already met him. Who I haven’t met I would like to re write to meet is Susie Henry. She was the copywriter behind a series of advertisements in the UK for an insurance company, and she is just a delightful writer, so I told you, well, no, I hadn’t told you. Maybe I will tell you I’m like, when I started out copywriting, it was at the tail end of the Mad Men period, and creatives were the Kings and Queens, and copywriting was such a craft, it was something to be absolutely proud of, like we’d go through so many drafts, and it was, I was, you know, I was, I was a craftsman, learning from other craftsmen. And David, ever I met, he was in a fantastic writer, just written Susie Henry so good, very, very conversational writer, which was very unusual for that time. So I’d like to meet and talk with her, and I still can’t remember the fiction writer. He’s science fiction writer. I completely lost blank on his name, and I’ve actually met him once briefly, but I’d like to get back to him and chat, but I can’t, because he’s he’s since passed. Christian Klepp  34:19 Oh, I see, I see, I see. All right, well, that’s quite the list of people, but, um, but yeah. No, fantastic. No. Nick, thank you so much for coming on the show and for sharing your experience and expertise with the listeners. And please quick introduction to yourself and how people can get in touch with you. Nick Usborne  34:37 All right. Hi. My name is Nick Usborne, so my business build Story Aligned. So storyaligned.com and what we do there is pretty much, what I’ve talked about today is we train teams within companies to look at story, narrative and voice with a lot of emphasis on story, because that’s where the note is, so if you get a Story Aligned, you’ll find we have a white paper you can download. We have a blog that you can read, the description of the training. So yeah, if this interests you, if you find this an interesting topic, there’s plenty to do when you get there. So Story Aligned, A, L, I, G, N, E, D, yeah. Story Aligned. Christian Klepp  35:21 Fantastic, fantastic. And we’ll be sure to pop that into the show notes so that it’ll be easy for everyone to access. But once again, Nick, thank you.  Nick Usborne  35:28 Sorry, one last thing, if you want to please opening myself up, if you want to just talk to me directly, you can write to me at nick@storyaligned.com. Christian Klepp  35:38 Perfect, perfect. Nick, once again, thanks so much for your time. Take care, stay safe and talk to you soon. Nick Usborne  35:44 Thank you. Thank you for inviting me. It’s been a pleasure. Christian Klepp  35:47 Thank you. Bye for now. You.

Kiera is here with a gift to make your practice even better: The three most common mistakes dental practices make, and guidance on how to get out of them. Is your practice making one of these mistakes? Delegating tasks without ownership Avoiding hard conversations Flying blind on your numbers Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:00) Hello, Dental A Team listeners, this is Kiera and today is one of my favorite topics of all time. It's how to avoid the pitfalls because I feel like these are costly mistakes that dental practice owners make. We make these costly pitfalls. We go into them. We don't know about them. And you guys, if you know me, I have a mantra and I say, don't lose money. I hate losing money. It's one of my biggest pet peeves and I don't want you to lose money. So I'm excited to talk about it. I hope you guys are excited because...   The reality is like so many people talk about like, success leaves clues and it does, but so does failure. And I I talk about this a lot when I present and when I speak and I say like success and failure are truly not radically different. They're not, they're like small little things. It's like successful practices are consistent. Successful practices put systems in, successful practices look at their KPIs, successful practices have team meetings that are effective. Successful practices have CEO time.   Successful practices have delegation and ownership. Successful practices ⁓ follow through. They look at their case acceptance. They make their re-care calls. They do their reactivation. They do different verbiage. Like that's what they do. Failure practices don't stay consistent. They always have an excuse. They're always blaming. ⁓ They don't check their case acceptance. They don't track their KPIs. They don't look at their numbers. They don't take CEO time. Like these are just little steps. And like with my fingers, if you're just listening, I'm like,   almost like scallops, like if we've got a middle point, success is I checked my KPIs, failure is I didn't check my KPIs. And while that's not like a huge move, it is moving you points away to where you end up either closer to success or closer to failure. And so I think when we realize this, these are the ones, like, how can I help you guys avoid these costs and mistakes? How can I like motivate and inspire you and like, not just motivate, but genuinely change you?   So that way it's not this I like, well, shoot, we're on failure row. Shoot, like, I don't really know about this. Like, I just want to talk about three of the most common mistakes that people make and how do you correct course because you're going to make mistakes. But like if I'm doing the scallops again, successful offices realize like we didn't do the KPIs. So we're going to start doing the KPIs and we don't miss those. We're going to hold the meetings and we don't miss those.   they course correct before they end up in the failure or the success bucket. They're course correcting constantly. And so this is just like where I'm at coaching hundreds and thousands of offices, team members galore, our team, like literally, I feel so blessed that we get to serve so many offices. I just saw like this really awesome highlight reel of all these doctors that came in person and I was watching it with Jason and I look over and Jason's just the sweetest thing. He's tearing up and he said, Kiera.   I knew when you started Dental A Team, it was going to be like, he's like, I never imagined it being what it is today. He said, but all those people's lives, including all of you listening to the podcasts, all of those lives that we've been able to change because of Dental A Team Gosh, that is just such a blessing. It's such a beautiful thing. And I just want to say thank you. Like, thank you for being here. Thank you for being a part of the offices. Thank you for being a part of my Dental A Team podcast family. Thank you for just showing up. Thank you for changing lives through dentistry. Thank you for giving people a gift of confidence. Like,   And for me to be able to give you a gift to make your practice even better, that's what I'm here for. That's what Dental A Team's about. So like we're here to help you recognize patterns. We're here to help you avoid burnout. We're here to help you make small changes before they become giant snowballs. And I think like my thought process has always been I'm here to positively impact the world of dentistry in the greatest way possible. We're here to share this podcast message with every single office out there. We're here to help offices realize like running a successful practice.   does not have to be hard. It can actually be easy. And let's give you the tools, the tips, the resources, all of that to make your life a grand success. So if that sounds great to you, we'll rock on. So step number one, mistake number one that's very costly is delegating tasks without ownership. So like so many offices, hear them like, Kiera, I listened to the podcast and we implemented it, but like it just didn't work out. And I'm like, yeah, cause you delegated it and you didn't have the structure, didn't have the ownership, you didn't have the accountability, you didn't have the metrics. Like, okay.   One of the doctors called this doctor out and they said, this doctor is a walking cheat, like cheat code. Go talk to him, go ask him what he does because he's been able to take his practice for massive success, which is true. When I met them, were doing about 1.5. Now we're clearing five. We're going to be crushing six to seven. And I just like, gosh, the giddiness in me for this office. Like they deserve the sun, the moon, the stars. Like you name it.   They're just such good humans. And so when I think about this, like we're talking, this is a practice that went from like 1.5, 2 million up to this six, $7 million practice now, something I've noticed. And like I said, this doctor is a walking cheat code. They, when we go in and we're like, okay, we're going to roll out this new process. So we're going to do a new process on how we do case acceptance, or we're going do new process on how we do cancellations. They don't just go to the team and be like, all right guys, we're going to do cancellations. They are like, we're going to build an SOP.   we're gonna have a team training, we're gonna have a metric, we're gonna do it for these four weeks. And they don't take a long time to execute on that. So it's like, perfect, we're gonna have this done in the next three weeks. But they execute, it's rolled out, it's like, it's very, very thorough. And this is a practice of a very large team and they all do it consistently. And when something gets off, they just go right back to the SOP, they update the SOP, where was it missed? What do we need to do? Let's do a team training on it. But I will say I've coached hundreds of offices and this is one office that I watch   constantly that is able to delegate, have ownership and be able to have a full team move and stay hyper accountable. So this is just like, you've got to have ownership. You've got to have SOPs. You've got to roll it out to the team, make sure everybody's aware. And then we've got to have the metrics and the check-ins to make sure something's not off. And if it is off, we follow through on it. So people know that when we roll out new processes, they're here to stick. They're not just like a flash in the pan of like, I heard it on a podcast. Let's try it out.   No, it's very, very, very thorough. So a quick check for you is like, go back and look at the last three things that you delegated. Did you assign them? Did you own them? And did you have follow up on it?   crickets. Yeah, yeah, because you did it. Darn it. But you're going to do it in the future. Or maybe you did. And I'm high fiving you. But most of the time, people don't. And this is so costly because then you can't ever be free. You think you're moving. You're taking one step forward, but you're actually taking like 500 steps backwards because nothing's actually getting delegated. Nothing's actually moving forward. And you're only relying on your A plus star players that are building all these ownership accountability pieces. And people are like, but I want everybody to be that way. And I'm like, human nature is not. Tell me how you're doing on your New Year's.   resolutions, probably not great because human nature by default doesn't stay accountable. Why do think I'm in business? because people, they know what they need to do. People are like, Kiera, I pay you to tell me like what to do that you do on the podcast. And it's like, yeah, because human nature is not follow through. Why do I pay a gym trainer? I've got all the resources, I got all the tools. I need somebody to literally hold me accountable to make me show up to work out. So look at the last three tasks. Did you delegate them? Was their ownership?   Did you follow up on them? Did they have a metric? If not, it up, fix that and start to delegate with ownership and accountability. So mistake number two, are you guys ready for this? It's avoiding hard conversations. ⁓ man, that's a crowd drop off. This is so real though, because we don't have like Patrick Lanziani has the five dysfunctions of a team. And if you and your team have not read this, I highly recommend it's a very easy fable. Have it as like some like,   evening reading. It's so fast, it's so easy and it's very, very great. And I think it's a reread. So if you've listened to it in the past or you read it, maybe do a reread. ⁓ But when we don't have trust and vulnerability and then we don't have healthy debate, AKA hard conversations, what happens is like little small issues become cracks and cracks aren't bad. But if cracks stay there, they actually break and then it becomes toxic and then it arose the entire team. So in leadership, we've got to have, let's like,   I coached his office. guys might know him. He's incredible. ⁓ They've got a lot of offices. think I did seven office visits ⁓ in three days. We were hauling booty. And I love this doctor because he pays for me to come in to coach his teams, to teach them how to have uncomfortable conversations, to remind them like this is why we're here. And the more we have just a few of these and we get away from the fear of discomfort.   and wanting to keep the peace, which is actually artificial harmony, we like care, we align and we move forward. And we use the sports analogy on this of, can you just imagine like pick your favorite sports team, basketball, baseball, soccer, I don't care what it is. Can you imagine for one second, like we'll just use basketball for instance, or football. Like if the quarterback or the point guard goes in, like let's do football, because they get thrashed. Like if that quarterback gets thrashed because his defensive line is not protecting for him.   or no one's open because they didn't follow the play, can you just imagine if that quarterback runs off the field and is like, hey coach, could you tell the defensive line to cover for me next time? Like absolutely not. Or if that quarterback is just like, I'm just so angry with my defensive line. Like they didn't block for me. Like, no, can you imagine? Like, no, they call it out. Like you got a freaking block for me. Like we need to win this game. I need this to happen. And they do it in real time because everybody on the team,   is committed to winning and they call each other in real time of their blind spots. Like my brother said, I'll play basketball. I played tennis. You got to call it in the moment. Like my dad is like, you got to call it in real time. You got to say, Hey, I need you to block. I need you to box out for me. I need you to like throw the ball. Like I'm here. Like I need you guys to get open, whatever it is. But like, if we can get a little bit better, that that's our culture rather than a, we sit here pretending to be perfect, but ultimately hating each other.   and hate's probably a strong word, but creating gaps. And so what I encourage is we normalize uncomfortable conversations. We normalize and encourage it. We push on peer to peer accountability. We have each other instead of it being up to the coach, AKA office manager or doctor, to each other, peer to peer, to where we talk about it. We wanna get the W, we wanna win. And so helping your team realize that this is going to be the best way for us to win is to have these hard conversations.   And it's not, I say it's not confrontation. It's just a conversation. Like let's take that hard out of there, but let's say what needs to happen. And so I would say, doctors, one of the worst things you can do to your great players is to tolerate the poor performance of a lower player. ⁓ Because they're watching you. They're watching to see standards are not what you say. They're what you tolerate. And so when you're A plus players are watching, like, well, doctor is going to do this constantly or doctors are not going to care about that. Now team members, can rise up and you can take care of things too.   Doctors, we've also got to make sure that we're encouraging and we're having the hard conversations too. I don't think you know how much I do not enjoy hard conversations, but I know as a leader, as a boss, as a CEO, as a consultant, I have got to have the hard conversations and I'm going to keep having them. They're not easy, but they are my responsibility and I'm going to show up as a good team member because actually that's better than living in artificial harmony. It's so much better. So there's a great quote.   If you want it, your success and happiness, that's my add on your success and happiness are directly proportional to the number of uncomfortable conversations you're willing to have. So if you want to grow, if you want to rise, how many of you look at your KPIs or your numbers like, gosh, freaking schedule is not full. Like, oh, like our profitability, like, but I go to my team meetings and I'm like, great job guys, you're doing great. Why don't we call it out? Hey, profitability is not where it needs to be.   What are our solutions to get it to where it needs to be? I'm not being a jerk. I'm not sitting here sizzling. Hey, our schedule is not up to goal. What are we doing to get that fixed? Let's have a conversation. Let's fix it. Let's normalize that. That's calling out in real time. Hey, our schedule is not to goal. Like what's our solution? How are we going to get there? It's like it's a huddle. It's a genuine huddle. Think about sports players. Like they get together. Like you need to block. I need you to call that person. I need you to do this. You guys need to call that all the hygienists. If you've got downtime, call seven patients, whatever it is. That's how we get the W.   something rude, let's normalize that we are a team. We call each other out. We celebrate when we win. Also like on the flip, like let's go to basketball, let's go to football. When they score a touchdown, the whole team that was just calling each other out of like, I need you to block, I need you to do this. They also go to the end zone and they freaking celebrate. They lift each other up, they're high-fiving. It's both. So let's make sure that we're calling each other out and normalizing that. And we're also celebrating and normalizing that as well. So this is something of, I would just encourage you to have   one honest conversation, and also I'd recommend in your next team meeting, let's have this if that's a standard, put it up in the break room. We normalize hard conversations. We encourage hard conversations. We are a company that does not sit in artificial harmony. Whatever it is, plaster that, build that into your culture. This is something you've got to like, if you guys could see, I'm like boxing out, like I'm pushing the defense. Like you've got to push this through all the way for you guys to get this to be that and to avoid that costly mistake.   All right, mistake number three. This one should come as a no brainer. You guys know I love numbers and numbers love me. It's flying blind on your numbers. So I think that production feeds the ego, profit feeds the family. So when I look at this, so many doctors are like, well, Kiera, I know you say that the numbers are there, but I don't have any money. And I'm like, yes, but making haphazard, crazy decisions because you're not looking at your numbers and you're not using them as a roadmap, you're just   flying by the seat your pants. And so when you look at this, you've got to know like, here's just a, guess, I guess to help you see like, am I flying blind on my numbers or do I maybe know my numbers? Question number one, what's your breakeven number? Now that's twofold. What's the breakeven number on the practice and what's the breakeven number paying you? Two questions, okay? My question is, what is your overhead on your supplies? What percent, what is your current overhead?   What is your debt services taken out of your overhead? What is your EBITDA? What is your net profit? AKA cashflow. Of that profit, are you saving your taxes? Hmm, something to think about. Fascinating, right? That's how you know. And if you can't answer those questions right now.   I know you're probably flying a little blind. Maybe you even just have like a eye patch on. That's okay. Maybe you're only half blind, not all the way blind. Or maybe you're like, Kiera, I'm walking in the dark. I don't even know any of that. don't even know where to find the PNL. It's fine. Wherever you are, you've got to get this dialed. Like I am a sticky broken record. haven't talked to her. Oh man, I'm so excited. She's going to get on podcast with me. And last year we were chatting and she was like, Kiera, like we were debating. Is she going to join consulting? Is she not going to join consulting? And she's like,   I have got to get profitable. And I said, all right, rock on, challenge accepted. We are going to get you profitable. I have been a broken record with this poor doctor for an entire year. It's production, profit, production, profit, production, profit, production, profit. Head down, produce, make sure your team's collecting and make sure we're profitable. That is what we've done all year long. And guess what? Come the end of the year, she's like, Kiera, I have so much money, I got to pay taxes on it. Like we did it.   and she did it in 11 months. So production, profit, production, profit. If you're producing, but you're not collecting and you're not looking at your numbers, you're not going to be profitable. If you're not planning for taxes and you're not saving for taxes, you're not gonna be profitable. If you don't know what your breakeven is on the practice and then what the breakeven is and what it needs to produce with you in there, you can't project this out and you can't forecast it and we can't figure out what your daily goal needs to be. And then you're just producing for the sake of producing for your ego.   Who was that a rank? Could you tell us there? If you like that email me Hello@TheDentalATeam.com. I might rap it. You guys, I used to have a rapper name Skittlez with a Z so I could wrap with Eminem. Tell Eminem I'd love to wrap with him. I've never gotten that far, but you know, Skittlez, Skittlez and Eminem. I don't know why I just told you that. Email me Hello@TheDentalATeam.com. If you think I should be Skittlez and rap it out. I'd love to hear from you. I genuinely love a good pen pal. So write me. But you've got to know your numbers. You have to.   non-negotiable. And this is, think, where accountability as a coach comes into play. I force our clients with our consultants to know their numbers. We call it the yes model. You've got to have your vision. That's the Y. E stands for earnings. You've got to be profitable, non-negotiable, otherwise go be an associate. And S stands for systems and team development. If we know the vision, when we look at the numbers, it's going to tell us the systems and team development we need to do, period. Period. That's the formula. That's all it is. So if you're flying blind on your numbers, like, ugh.   Guys, I'm scratching my head over here. This is stress. If you ever see me fluff my hair, it means I'm stressed, okay? My team has told me they're like, Kiera, what you do is it's a little like side fluff. And right now it's both hands fluff. Like I'm stressed out for you because I used to fly blind on numbers. So many clients flying by on non-numbers. They don't look at it. They've got multi-practices and they don't break it down. You guys, these are costly pitfalls. So remember, go back to the success and failure. They're not radically different. It's failure to look at the numbers.   It's failure to say like, I don't care if you don't know numbers or not, I don't know numbers either. But guess what? Kiera freaking loves numbers and numbers freaking love Kiera. That is how this works. It is, I'm going to force myself to learn this. You guys, on my goal board, I'm not joking you. I should like take pictures of this so you guys can see it. In my bedroom, Jason and I made this like joint goal board. If you guys wanna get your spouse involved in your life, cause you feel like you're just driving and growing without them.   Joint goal board between the two of us has been amazing and it sits in our bedroom. It's not pretty It was built on Canva. It cost me eight bucks. It took us a Sunday to do it together But I literally have this like sign and it says tax expert ahead. I Did not know taxes. I was getting burned every single year I was crying every single December and I was like I am never doing this again I'm going to become a freaking tax expert. I started reading books on it. I called up the CPAs. I started researching it I was like, okay, it's just a formula. Yes, of course. They're like all these ways I can reduce it   But at the end of the day, it's really just a very simple formula. Whatever my profit is, whatever my tax bracket is, I know, yes, yes, yes, yes, yes, this is a very simplified version. CPAs don't come after me right now. It's just truly like, if I can take that, I'm always gonna have a slush and I'm not gonna cry. And I figured it out. And for you, I want you to take it on like, you're gonna learn taxes. You're going to be profitable. I want your goal for 2026, 2027, 2028, 29, 30, 31, 32, 33, forever that you are profitable always.   I have a mantra and I say, Kiera Dent does not lose money. And I want you to be the same way. Always profitability, profitability, profitability, get the production, get the profitability. We got to, and again, the way we increase profit, increase production, increase collections, decrease costs. Those are the three levers. So look at the numbers, get your team bought in. This is a costly mistake that I don't want you to make. So commit that by Friday, you will have a KPI scorecard in place, or you're going to call Dental A Team.   TheDentalATeam.com go on over, email me, hello, book a call, whatever it is, I will help you out, but you are going to learn your numbers. There's no more excuses. It's not that hard. I promise you, our fee will offset the amount of money you are going to make. Most of our clients are like a two to one, eight to one, 10 to one ratio, meaning we are making that much more money. So a 10 to 30 % increase in production, 30 % would be a three to one ratio. Like you guys, it's insanity what we're able to do for offices. I love it. We usually pay for ourselves in the first couple of months.   So it's 100 % worth it. Know your numbers. You just knowing your numbers and tracking and measuring will make you more profitable. So don't be the person that has these costs and mistakes. You gotta take ownership. Like bottom line, the way we had this, mistake number one, delegating tasks and not having ownership. So think back to that. We gotta delegate like that office I told you about. Again, this is a $7 million practice. You wanna be like a $7 million? Do the things today to be the $7 million practice.   You've got to have the hard conversations, normalize that, have that be a part of your culture. And number three is you've got to freaking know those numbers. I love numbers, numbers love me. And if you're not great at this, that's why I've got the podcast. That's why we're here. Reach out, Hello@TheDentalATeam.com. Do not do this alone. Do not spend another minute struggling through these costly pitfalls. You don't deserve it. Your team doesn't deserve it. Your patients don't deserve it. So reach out, it's time. Hello@TheDentalATeam.com. But please commit to yourself that you're going to do this.   You're not failing. You're not clear over the failure bucket. You're just a few little shifts away from it. And again, remember success and failure are not radically different. They're just small little micro steps. You can quickly make those back and get closer to where you actually want to be. It's not huge. It's not hard. It's not all these crazy things. It's small incremental changes that are going to radically change your life. So make the call, make the changes, commit. You're worth it. You deserve it. And as always, I'm cheering you on forever and ever.   I'm here on your team. I'm here in your corner. I'm here in your air pod. Wherever I'm at, just know I'm rooting for you. You deserve it. Let's do this together. Let's have you do this on your own, whatever it's going to be, but commit to not having these costly mistakes be your mistakes. And as always, thanks for listening. I'll catch you next time on the Dental A Team Podcast.  

A practical coaching conversation for new fasters on why slowing down is the fastest way to make real progress. Episode #242

Is there a "best" English translation? What does a translator consider when choosing between words? Which popular Bibles are actually not translations but distortions? Dr Jeannie share her experiences as a translator and compares various versions for efficacy and accuracy.

Feeling stuck with intuitive eating? Before you throw in the towel, I'm breaking down the top 3 pitfalls that will hold you back, and there's a good chance that one of them is the key to getting you unstuck.    I'm not here to make you feel warm and fuzzy in this episode…I'm telling you what I know you need to hear if you want to be successful with intuitive eating and finding freedom with food.    From the lies that you might be telling yourself, to the incorrect assumptions that you're making about your weight…This episode is going to help you get out of your own way so that you can fast track your progress and success.    If you're ready to make peace with food and your body - this one's for you!    Episode Highlights -You're probably feeling tempted to give up too soon - let's fix that! -The lie that most people tell themselves when they first get started with intuitive eating that holds them back from food and body peace -How to know if weight gain means your body is finding its set point weight vs whether it indicates you're not actually doing intuitive eating correctly   Today's Wellness Woo is Sculpiflex.   Resources Mentioned - Join me inside Intuitive Eating Exploration and we'll go through the Intuitive Eating Workbook together!    Read the full episode show notes here.   Resources for Your Intuitive Eating Journey Join My Intuitive Eating Made Easy Facebook Group!  Work with Katy Explore the self-paced mini-course Stepping Off The Dieting Rollercoaster   Connect with Katy Harvey Website: KatyHarvey.net Instagram: @katyharvey.rd Facebook: KatyHarveyRD    Subscribe and Review   Rate, Review, & Follow on Apple Podcasts   I would be thrilled if you could rate and review my podcast! Your support helps me reach and encourage more people on their intuitive eating journeys. Click here, scroll to the bottom, tap to rate with five stars, and select "Write a Review." Don't forget to share what you loved most about the episode!   Also, make sure to follow the podcast if you haven't already done so. Follow now!  

Send us a textIn this episode, PRSA CEO Matthew Marcial joins host Jason Mudd to discuss the ethical use of AI in PR and key insights for communicators.Tune in to learn more!Meet our guest:Our episode guest is Matthew Marcial, CEO of the Public Relations Society of America. He leads PRSA's strategic priorities, focusing on advancing the profession and guiding communicators through emerging challenges, including the ethical use of artificial intelligence.Five things you'll learn from this episode:1. The biggest ethical risks with generative AI in PR2. The “Promise and Pitfalls” principles every PR team should adopt 3. How smart PR teams are using AI without crossing ethical lines4. PRSA's role in helping professionals navigate the fast-changing AI landscape5. Tips for rising PR pros who want to lead the profession forwardQuotables“As a leader, you really need to be able to set clear expectations with your team around what the role of AI is and what it is for your organization.” — Matthew Marcial“Being comfortable with that, sharing, and training across your teams is really going to help leverage that (AI) insight and expertise.” — Matthew Marcial“I think that as a communicator, putting out anything that compromises your reputation is going to be a risk.” — Matthew Marcial“We are taking a bolder voice on issues that impact our members, the industry, and the profession.” — Matthew Marcial“The best way to learn is through trial and error.” — Jason MuddIf you enjoyed this episode, please take a moment to share it with a colleague or friend. You may also support us through Buy Me a Coffee or by leaving us a quick podcast review.More about Matthew MarcialMatthew Marcial, CAE, CMP, is the CEO of the Public Relations Society of America, the nation's leading organization for public relations and communications professionals. Appointed in March 2025, he leads PRSA's strategic priorities, focusing on advancing the profession, supporting member growth, and navigating emerging challenges, such as the ethical use of artificial intelligence. With more than 20 years of association leadership experience, Matthew is a frequent speaker on ethical leadership and professional development and has recently led sessions across PRSA's regional districts on the organization's AI Ethics Guide for PR professionals.Guest's contact info and resources:Matthew Marcial on LinkedInPRSA websitePRSA's Promise and Pitfalls: Ethical AI GuidePRSA's DEI ToolkitPRSA's Membership | Promo Code for Listeners: PRPROD25Support the show On Top of PR is produced by Axia Public Relations, named by Forbes as one of America's Best PR Agencies. Axia is an expert PR firm for national brands. On Top of PR is sponsored by ReviewMaxer, the platform for monitoring, improving, and promoting online customer reviews.

Many SaaS teams try to use their CRM to report ARR and MRR, but this creates serious risks—especially in forecasting, retention analysis, and due diligence. In episode #349, Ben explains why your CRM is rarely the correct source of truth for recurring revenue and where ARR should actually come from to ensure financial accuracy and credibility with investors and acquirers. Resources Mentioned How to Disclose ARR: https://www.thesaascfo.com/cfos-guide-to-disclosing-headline-arr-numbers/ Ben's SaaS Metrics Course: https://www.thesaasacademy.com/the-saas-metrics-foundation What You'll Learn Why CRM-based ARR reporting is often inaccurate and easy to break The difference between bookings data and revenue-based ARR What qualifies as a true source of truth for ARR and MRR How invoicing, revenue recognition, and the general ledger fit together Why CRM-reported ARR frequently fails under due diligence scrutiny When (and only when) a CRM can be trusted for recurring revenue metrics Why It Matters Prevents misleading ARR, MRR, and revenue metrics Ensures your financial systems can support investor and buyer diligence Reduces risk when calculating retention, CAC payback, and unit economics Improves confidence in Board reporting and long-term financial strategy

This episode is going to sting a little, but it needs to be said.After coaching nearly 10,000 entrepreneurs, I've noticed something: some people have everything in place (the strategy, the support, the time, the money) but still stay stuck. Meanwhile, others push through and build massive success.It's not about being lazy or not wanting it badly enough. It's about specific behaviors that quietly sabotage your progress, even when everything else looks good on paper.In this episode, I'm breaking down 6 brutal reasons why some businesses plateau while others scale, and I'm calling myself out too because I've been guilty of most of these at some point.This isn't judgment. It's pattern recognition. And if something I say makes you uncomfortable, don't shut it down. Notice what it does to you.Are you ready to audit your own patterns? Grab my free checklist of 11 common pitfalls and 10 things successful entrepreneurs actually do instead at fastforwardamy.com/pitfalls or message me 'PITFALLS on Instagram'.Do you want to turn this year into your richest year ever? Join my free 4-day Get Rich Challenge. Message me 'GETRICH' on Instagram @fastforwardamy or register here: fastforwardamy.com/getrichin2026 My Business Freedom Elevator™ Birthday Deal is back! Learn the 9 essential entrepreneurial skills to go from dream to full-time income without losing your freedom. You get lifetime access to the Business Freedom Elevator™ course + 3 days of live coaching included as a birthday gift. Read more + discover the bonus package here: fastforwardamy.com/birthdaydeal. Follow me on Instagram for more business and mindset tips: instagram.com/fastforwardamy Discover my free trainings and ebooks: fastforwardamy.com/freeresources

Let's talk about why Facebook and Instagram ads fail even when you aren't doing anything “wrong.” I see this constantly with smart business owners who have solid offers… and still watch their ad spend light itself on fire. I walk through why agencies often kill early profitability, why scaling means becoming an ad creative machine (whether you like it or not), and why mixing funnels inside one ad account can quietly wreck performance. We also talk about the emotional vs. mathematical budget trap—and why “starting small” often feels safer but actually prolongs confusion and burnout.

288 - The Insider's Guide to DSCR Loans with Phil Ganz   In this episode of the Real Estate Investor Growth Network podcast, hosted by Jen Josey, the discussion kicks off with a compelling segment on the essential nature of property inspections for investors. Jen outlines five critical reasons why skipping this step can be detrimental to your real estate ventures. The heart of the episode features an in-depth interview with Phil Ganz, the President and Founder of Next Wave Mortgage. With over 25 years of industry experience, Phil shares his journey from aspiring Peace Corps volunteer to a respected figure in the mortgage sector. He delves into the intricacies of DSCR loans, explaining their benefits and providing strategic advice for both novice and seasoned investors. Listeners are also treated to Phil's personal anecdotes and insights on overcoming obstacles, the importance of mentorship, and his commitment to helping others achieve financial independence through real estate investing.   00:00 Introduction to REIGN and Host Jen Josey 01:02 Today's Topic: Importance of Property Inspections 03:06 Guest Introduction: Phil Ganz 04:11 Phil Ganz's Journey in the Mortgage Industry 09:04 Challenges and Successes in the Mortgage Business 22:27 Starting Next Wave Mortgage and Helping Investors 24:15 Understanding DSCR Loans for Investors 31:42 Understanding Prepayment Penalties 33:17 The Importance of 30-Year Fixed DSCR Loans 35:02 Pitfalls of Adjustable Rate Mortgages (ARMs) 37:00 Lessons from Real Estate Mistakes 44:38 Phil Ganz's Personal Journey and Advice 47:30 The BADASS Acronym: Book, Advice, Drive, Aspiration, Systems, Success 58:32 Conclusion and Contact Information  

Welcome to HCPLive's 5 Stories in Under 5—your quick, must-know recap of the top 5 healthcare stories from the past week, all in under 5 minutes. Stay informed, stay ahead, and let's dive into the latest updates impacting clinicians and healthcare providers like you!Interested in a more traditional, text rundown? Check out the HCPFive!Top 5 Healthcare Headlines for January 18-24, 2025:1. Phase 2 Data Show NS002 Intranasal Epinephrine Acts Faster Than EpiPenInterim phase 2 data suggest NS002 intranasal epinephrine may provide more rapid systemic exposure than intramuscular autoinjectors, supporting its potential as a needle-free option for anaphylaxis management.2. AHA 2026 Heart Disease and Stroke Statistics: Progress and Pitfalls, With Latha Palaniappan, MD, MSThe AHA's 2026 Heart Disease and Stroke Statistics highlight persistent gaps in cardiovascular prevention and outcomes despite advances in treatment, with continued emphasis on heart disease and stroke as leading causes of mortality in the US.3. New CHEST Recommendations Guide Biologic Use for Severe AsthmaCHEST released updated guidance to help clinicians individualize biologic selection for severe asthma based on patient characteristics, disease phenotype, and available evidence.4. Topical Steroid Concerns in Dermatology Highlighted in Nationwide SurveyA nationwide survey underscores widespread patient and caregiver concerns about long-term topical steroid use in chronic inflammatory skin diseases and a perception that current management strategies are largely reactive rather than preventive.5. Amlitelimab Effective, Safe for Atopic Dermatitis in Patients 12 Years and OlderPhase 3 data show amlitelimab was effective and well tolerated in adolescents and adults with moderate-to-severe atopic dermatitis, supporting its role as a targeted, non–T-cell-depleting biologic option.

This description is made via AI summary. The conversation covers a range of topics, including fasting, falling on ice, music, photography, and historical events. It also delves into the use of technology and editing tools for podcasts. The conversation delves into the themes of empires, biblical narratives, and the impact of power dynamics on different cultures. It explores the historical context of Egypt, Babylon, and the Israelite Empire, as well as the influence of empires on religious and social structures. The discussion also touches on the intersection of power, sex, and wealth within the context of empire and the impact of geographical and historical factors on the development of empires. The conversation delves into the concept of empires and their impact on history, exploring the interaction between God's people and empires. It also addresses the tension of how to interact with empire as a Christian and the potential pitfalls of placing human action above God's will.TakeawaysFasting and spiritual practicesHumor and storytellingPhotography and naturePodcast editing and technology Empires play a significant role in shaping historical and religious narratives.The impact of power, sex, and wealth on the dynamics of empire is a recurring theme throughout history. Empires in the Bible serve as a backdrop for the interaction between God's people and the world, highlighting the tension between faith and worldly power.The conversation emphasizes the danger of placing human action above God's will and the potential pitfalls of trying to force empire to rescue God or Christians.Chapters00:00 Fasting and Spiritual Practices11:04 Music and Podcasting22:35 Photography and Nature35:41 Historical Events and Podcast Editing44:35 Egypt as an Empire in the Bible52:35 Geographical and Historical Factors in Empire Development01:01:15 Understanding Empires and Their Impact01:06:56 The Pitfalls of Placing Human Action Above God's Will

If AI Agents have capabilities just like humans, should we treat them like humans? If something goes wrong in an agentic workflow, who takes the blame if they're all just nameless, faceless bots? Join us as we talk about it. Do AI Agents need Identities like humans? An Everyday AI Chat with Jordan Wilson and Okta's Eric KelleherNewsletter: Sign up for our free daily newsletterMore on this Episode: Episode PageJoin the discussion on LinkedIn: Thoughts on this? Join the convo on LinkedIn and connect with other AI leaders.Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineupWebsite: YourEverydayAI.comEmail The Show: info@youreverydayai.comConnect with Jordan on LinkedInTopics Covered in This Episode:AI Agents in Enterprise: Opportunities and RisksAgentic AI: Human vs. Agent ResponsibilitySecuring AI Agent Identities: Okta's ApproachEvolution of Identity Management for AI AgentsIdentity Governance and Auditability for AgentsAgent Impersonation and Cybersecurity ThreatsRogue AI Agent Behaviors and Case StudiesZero Trust Security: Agentic Age ChallengesOpen Standards: Cross App Access ProtocolBenefits of Identifying AI Agents Like HumansResponsible AI Adoption and Ethical ConcernsPractical Steps to Secure Agentic IdentityTimestamps:00:00 "AI Agents: Power and Pitfalls"05:38 "Automating Identity and Access Governance"06:49 Balancing Innovation and AI Security11:57 "Addressing Rogue AI Threats"17:17 "Securing Real AI Agents"19:56 "Balancing AI Innovation and Security"24:13 "Standards for Identifying Nonhuman Agents"27:24 "AI Agents: 24/7 Security"29:48 Securing and Managing Agent IdentitiesKeywords: AI agents, agentic AI, AI agent identity, securing AI agents, agentic identities, AI identity management, nonhuman identity, machine identity, multi agent orchestration, agent impersonation, agent governance, securing agents, compromised identity, cyber attacks, threat actors, state actors, privileged access management, identity governance, identity directory, auditability, credential vaulting, agent provisioning, agent deprovisioning, automation, zero trust, AI authorization, AI authentication, cross app access, model context protocol, identity security posture management, rogue agent behavior, agent discovery, business logic, anomaly detection, technology guardrails, responsible AI, ethical AI,Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) Ready for ROI on GenAI? Go to youreverydayai.com/partner 

"You need options to have leverage." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Jill Allen welcomes back Colin Carr, a seasoned expert in healthcare real estate. Colin shares his journey from a generalist in commercial real estate to specializing in healthcare, driven by the realization that many doctors lack proper representation in real estate transactions. He discusses the evolution of his company, which now operates nationally, representing thousands of healthcare providers. The conversation delves into the current state of the commercial real estate market, highlighting the competitive landscape, especially in healthcare, and the importance of understanding lease agreements and ownership options for healthcare professionals. The episode concludes with practical advice for healthcare professionals considering their real estate options, underscoring the need for expert guidance in a complex and evolving market. Connect With Our Guest CARR - https://carr.us/ Takeaways You can always refinance.You have to play the hand you're dealt.The number one mistake is trying to do it yourself.You need options to have leverage.90% of the time, the lease rate is higher than the landlord would charge a new tenant.You can't time the market perfectly.The landlord's motivation changes if they know you're willing to move.You should always submit the offer, not vice versa.Most doctors are off by several months on their lease expiration dates.You need to start your lease renewal process at least 12 months in advance.Chapters 00:00 Introduction to Colin and CARR06:53 The Current Commercial Real Estate Market12:18 Leasing vs. Owning: Making the Right Choice23:49 Common Mistakes in Lease Negotiations26:23 The Pitfalls of DIY Negotiations27:50 Leveraging Options for Better Lease Terms29:17 Common Mistakes in Lease Renewals30:43 The Value of a Commercial Broker37:49 Timing and Strategy for Lease Renewals40:26 Negotiating with Landlords: Key Insights44:22 Final Tips and Contact Information Episode Credits:  Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com.    If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode.    New episodes drop every Thursday!   

I first got to know Soraya Chabarek the way many relationships now begin: entirely on screen. Meeting in person was different. As Soraya notes in this episode, technology accelerates access, but it can't replace human connection — a belief that has shaped how she invests, leads, and builds organizations. That philosophy sits at the heart of her work as president and CEO of Manulife CQS Investment Management, and it frames one of the hardest problems in asset management: succession. Hedge funds, in particular, tend to live and die by star portfolio managers. Soraya explains why she never believed you could truly “succession-plan” a single person — and instead thought about how teams could be designed to outlast any one individual.She traces that thinking back to the earliest chapters of her career, where mentors emphasized education over selling, long-term relationships over transactions, and a deep respect for risk. We talk about her path through the hedge fund world, what she learned from some of the legends in the industry, and why there are still too few women in the ranks and leadership. “A village needs to come together” to changes things, she says. From there, the conversation turns more technical. Soraya breaks down how CQS institutionalized itself over time and built scale across multi-asset credit, structured credit, and regulatory capital strategies. She explains why European credit has quietly delivered stronger risk-adjusted returns, and how complexity — when properly understood — can create durable return premiums.As the industry continues to consolidate, Soraya talks about what she looked for in a partner in the 18 months leading up to CQS's acquisition by Manulife. With the industry littered with failed asset management acquisitions, Soraya addresses the importance of culture, and how to identify a good one. The result, Soraya argues, is a rare balance: remaining a boutique credit specialist while gaining the stability, distribution, and patient capital of a global insurer. This is a wide-ranging conversation about how judgment actually shows up — in people, in markets, and in building institutions.

Register for our free webinar, “Avoid Common Herbal Pitfalls So You Can Make Remedies That Heal,” by visiting http://www.herbalminicourse.com/.In this webinar, my co-teacher Emily Han and I will be diving into the most common mistakes people make when working with herbs (as well as how to avoid them). You'll also get access to our free Rooted Medicine Circle mini course when you register. But don't delay, the webinar and mini course are only open for a short time!For all the details about the free webinar and mini course, be sure to tune in to the whole episode!----Get full show notes, transcript, and more information at: herbswithrosaleepodcast.comWould you prefer watching this episode? If so, click here for the video.For more behind-the-scenes of this podcast, follow @rosaleedelaforet on Instagram!Working successfully with herbs requires three essential skills. Get introduced to them by taking my free herbal jumpstart course when you sign up for my newsletter.If you enjoy the Herbs with Rosalee podcast, we could use your support! Please consider leaving a 5-star rating and review and sharing the show with someone who needs to hear it!On the podcast, we explore the many ways plants heal, as food, as medicine, and through nature connection. Each week, I focus on a single seasonal plant and share trusted herbal knowledge so that you can get the best results when using herbs for your health.Learn more about Herbs with Rosalee at herbswithrosalee.com.----Rosalee is an herbalist and author of the bestselling book Alchemy of Herbs: Transform Everyday Ingredients Into Foods & Remedies That Heal and co-author of the bestselling book Wild Remedies: How to Forage Healing Foods and Craft Your Own Herbal Medicine. She's a registered herbalist with the American Herbalists Guild and teaches many popular online courses. Read about how Rosalee went from having a terminal illness to being a bestselling author in her full story here.

Summary  Curtis sits down again with Dave Menz—now fully branded as The Laundromat Millionaire—to get the real 2026 update: what's changed, what's working, and why laundromats are still one of the strongest small-business plays in America. Dave breaks down how the industry shifted from "nobody talks about it" to a legitimate, modern, scalable asset class—driven by better operators, better systems, and a wave of mainstream attention. What you'll learn What's changed for Dave since your first interview (platform growth, book, content, community) Why "collaboration over scarcity" is becoming the new standard in the laundromat world How modern laundromats are being built and operated differently than the old-school model The shift from "no info" to "too much info" — and how owners filter hype from truth The business "levels" (zombie mats → plain Jane → modernized) and how value is created Why scaling is easier now (tools, systems, vendors, and operational playbooks) Why laundromats got mainstream attention (essential business, recession resistance, COVID ripple effects) What still makes laundromats a strong cash-flow asset class today — and where the opportunity still is The real reason owners struggle: weak KPI tracking, messy books, and cash chaos Curtis's "Wealth Without Leaks" angle: plug the money leaks so scaling creates real wealth   Episode Highlights 00:00:13 - Laundromat: The Best Small Business 00:01:14 - Elevating the Laundromat Industry 00:03:04 - Sharing Secrets for Industry Growth 00:05:08 - Transformation Through Networking 00:07:00 - Building Wealth and New Ventures 00:09:56 - Launching the Laundromat Millionaire Show 00:12:00 - Industry's Digital Evolution 00:18:10 - Tech and Investment in Modern Laundromats 00:24:24 - Ultimate Shift: Full-Service Laundries 00:30:30 - Scaling Through Multiple Revenue Streams 00:39:13 - Serving a Broader Customer Base 00:43:40 - Measuring Employee and Customer Satisfaction 00:51:55 - The Pitfalls of Buying Laundromats 00:58:15 - Future Expansion and Coaching 01:04:24 - Servitude as a Form of Capitalism   Episode resources: Take the Next Step with Curtis May: Business Owners: Assess Your Challenges with Cash Flow → https://curtis-73no5r8j.scoreapp.com Private Banking Readiness Assessment → https://curtis-qljorw8q.scoreapp.com How Ready Are You to Be Your Own Bank? → https://curtis-hzw1jezd.scoreapp.com   Keywords Practical Wealth Show   Curtis May   Laundromat Millionaire   Small Business   Queens City Laundry   Cincinnati   Elevate Industry   Networking   Collaboration   Best Practices   Wealth Building   Technology in Laundromats   Laundromat Millionaire: The Grit to Elevate an Industry   AI in Laundromats   Public Speaking   Book Publication   Industry Networking   Laundry Chain Scaling   Laundromat Operations   Servitude Mindset   Business Optimization   Wash-Dry-Fold Business   Commercial Accounts   Investing in Laundromats   Essential Industries   Recession Resistant   Private Equity in Laundromats   Business Valuation   Expansion Opportunities   Investment Strategies   Business Coaching   Financial Strategy   Infinite Banking   Velocity of Money   Multiple Revenue Streams   Customer Service   Employee Satisfaction   Revenue Growth   Positive Reviews   Podcasting   Content Creation   Media Presence   Global Influence   Community Service   Full-service Laundry Center   Pickup and Delivery Innovation   Operational Efficiency   Customer Retention   Strategic Partnerships   Professional Development   Industry Trends   Podcast Advertising   Market Research  

Julie Holmes is a renowned AI expert, inventor, and tech entrepreneur who's with me on the show to discuss how AI is reshaping the buyer-seller dynamic. She shares her expertise on how to manage when AI-empowered buyers are more informed (and sometimes misinformed), making the salesperson's role as both educator and "un-educator" more vital than ever. Julie breaks down how sales pros can leverage AI to boost efficiency and personalize their approach while preserving the irreplaceable human skills of motivation, determination, and empathy. Julie reveals her "20-60-20" framework for becoming AI empowered, not just an AI user, and gives real-world examples of how blending AI with human expertise creates better outcomes for both buyers and sellers. If you're looking to embrace AI while maintaining integrity, humanity, and the consultative spirit of great selling, this episode is for you! Outline of This Episode 00:00 AI's impact on buyer behavior. 07:21 AI tools for sales impact. 11:53 Collaborating effectively using AI. 14:15 AI misconceptions and questions. 16:25 Maintaining your sales edge. 19:57 Balancing AI and human connection. 25:08 Building trust through AI. AI Can Mirror Sentiment, But It Can't Mean It One of the most striking shifts in the sales process is that buyers now arrive more informed, often armed with research and recommendations generated by AI tools. However, with this information comes a greater risk of misconception. Today's sales professionals must not only educate but also "uneducate" buyers, correcting misinformation before moving forward. This increases vendors' responsibility to provide clarity and guidance, effectively making the salesperson both a subject-matter expert and a myth-buster. While AI can enrich the initial dialogue, it's up to humans to ensure accuracy and build genuine trust. AI-Powered Preparation and Human Skills That Still Matter AI isn't just changing buyer behavior, it's revolutionizing how sellers prepare for conversations. Rather than spending hours collecting information, sales professionals can now use AI for pre-call intelligence, rapidly gathering relevant data on prospects and industries. Julie shares how she uses a chatbot for a six-factor framework, analyzing what's happening before, after, inside, and outside, and identifying what the prospect needs more or less of. This allows for more meaningful conversations, less time lost to research, and greater focus on strategy. Human skills remain irreplaceable, particularly when we think about motivation and empathy. Sellers must take the initiative to use AI as a tool, not a crutch, and most importantly, empathy enables salespeople to read emotional nuances, office politics, and subtleties that AI can't quite capture, proving that the emotional layer of every deal is still fundamentally human. Leveraging AI Without Losing Yourself Julie outlines three powerful strategies that sales teams use AI to boost efficiency and effectiveness without sounding robotic or impersonal.  Pre-Call Intelligence: Harnessing AI to analyze prospects and markets before meetings, so sellers are prepared and focused. Proposal Enhancement: Using AI to break through "blank page syndrome" with draft emails or proposals, then tailoring content for tone and context based on transcripts and prior interactions. Real-Time Practice: Employing AI to role-play sales conversations, allowing reps to rehearse handling objections and refine messaging before high-stakes calls. The secret isn't in delegating authenticity to AI, but rather in using technology to amplify your own understanding, creativity, and responsiveness. Human Judgment is the Deciding Factor Even with advanced AI tools, human judgment plays a central role in guiding insights, making strategic decisions, and building relationships. The distinction between being an "AI user" and being "AI empowered" hinges on critical thinking. Empowered sellers don't outsource decision-making, they use AI to supplement their intuition and discernment, applying context where it matters most. Her 20/60/20 rule puts it succinctly: spend 20% of your time thoughtfully prompting and guiding AI, let it do 60% of the heavy lifting, then use the final 20% to filter, personalize, and enhance the output. Sales teams often stumble with three core misconceptions about AI: Believing it's "plug and play" and mistaking quantity of data for quality. Worrying that AI will make their work less authentic (when, in fact, bad prompting is the real culprit). Fearing the loss of their competitive edge or creativity. The antidote is hands-on AI literacy, combined with ongoing development of relationship-building, communication, and problem-solving skills. Sales leaders should focus on balancing automation with moments of critical human connection to maximize both speed and impact. AI should be viewed not as a replacement for human expertise, but as an empowerment tool that elevates sales professionals. As Julie says, "Be great at what you do, use AI to support that, become AI empowered, and be a better salesperson who is delivering better service with the use of technology." Connect with Julie Holmes Julie Holmes on LinkedIn  Connect With Paul Watts  LinkedIn Twitter  Subscribe to SALES REINVENTED Audio Production and Show Notes by PODCAST FAST TRACK https://www.podcastfasttrack.com

In today's episode, I open up about the lessons, regrets, and mistakes I made in my 20s. From being lukewarm in my faith, losing my virginity, wasting money, chasing the wrong guys, desperate to be liked, and going ALL IN with Jesus. It's easy to see where I got off course now that I'm in my 30's but I WISH I knew some of the things I know now, back then. I pray this episode feels like a big sister chat and gives you some encouragement wherever you're at. God has taught me so much, and even though I made mistakes, His grace and redemption are so real. Buy my book Becoming Happy and Healthy

If you've ever watched your child's mood shift the moment they step into a handoff…Or felt the sting of being kept at arm's length for reasons you can't explain… You're not imagining it. In blended families, kids often carry emotional burdens they were never meant to hold.In this episode, we name two of the most common “under-the-surface” struggles: loyalty binds (when a child feels torn between a bio parent and a stepparent) and parental allegiance (when a child feels pressure to align with one parent over the other). We share real-life stories, including the quiet pain behind the rejection of a stepparent's sweet gesture, and the way a joyful moment can suddenly collapse into guilt after a call with the other parent.But we don't stop at awareness. We give you a plan. We'll help you slow down, step into your child's shoes, and create emotional safety. We'll help step-parents stay hopeful and keep expectations realistic. And we'll challenge bio parents to protect their kids from adult tension by choosing the neutral zone (where curiosity lowers the temperature and kids are freed to love without feeling responsible for anyone's emotions).The win isn't perfect co-parenting or flawless moments.  It's this: kids get out of the middle, pressure starts to lift, and your home has room for trust, connection, and peace to grow. You'll Discover:The difference between a loyalty bind and parental allegiance, and how each one shows up in real life. How emotion coaching helps your child process hard feelings without forcing apologies or rushing an unrealistic "fix".  What step-parents can do to cope with rejection (and why “crockpot bonding” protects your heart and builds trust over time). The subtle ways parents accidentally tighten the bind and what to say/do instead to keep kids free to love everyone in both homes. How to find and stay in the neutral zone when insecurity, fear, jealousy, or discomfort hits.  Resources from this Episode:Surviving and Thriving in Stepfamily Relationships by Patricia PapernowEpisode 222.  Step-by-Step Guide:  Facing Painful Pushback Without Making Things Worse (part 1 of 2)Episode 72. The Best Way to Create Healthy, Bonded RelationshipsEpisode 159. How to Stay Hopeful as a Stepparent When You're Continually Rejected and HurtEpisode 161.  How do Healthy Parent/Child Roles Help Avoid the Pitfalls of Parentification? [with Ron Deal & Lauren Reitsema]  Episode 210.  Is your child pulling away?  Here's How to Respond with Wisdom and LoveEpisode 211.  8 Warning Signs Your Ex Is Manipulating Your Child's Heart and MindReady for some extra support?We all need some extra support along the blending journey — we're here to help.  You can connect with us for a free coaching call to see how we might help you experience more clarity, confidence, and connection in your home.  Schedule your free call here:  https://calendly.com/mikeandkimcoaching/freesession

Episode #238 - The latest episode of The Presentation Podcast brings together hosts Troy, Sandy, and Nolan with special guest John Polk—author, workshop leader, and consultant—to discuss his new book, Presentation Pitfalls: Ten Traps Business Professionals Fall Into and How to Avoid Them, which he co-authored with Justin Hunsaker. This episode is a goldmine for anyone who wants to elevate their business presentations, offering deep insights into the most common mistakes professionals make and, more importantly, how to avoid them. Listen now! Full Episode Show Notes https://thepresentationpodcast.com/2026/e238 Show Suggestions? Questions for your Hosts? Email us at: info@thepresentationpodcast.com Listen and review on iTunes. Thanks! http://apple.co/1ROGCUq New Episodes 1st and 3rd Tuesday Every Month  

In this episode of Youth Ministry Unscripted, Josh, Danny, Isaiah, and Becca reflect on the “landmines” of youth ministry through the lens of 1 Peter 5:8: being sober-minded and watchful because the devil prowls like a roaring lion. They discuss dangers such as the “savior complex,” prideful isolation, us-versus-them attitudes toward church leadership and parents, unhealthy comparison with other ministries, and the temptation to measure success by numbers instead of faithfulness.There is also a danger of neglecting our own souls—becoming “professional Christians” whose Bible reading is only for teaching prep, not personal communion with God. We will discuss both those “landmines” as well as how they can be avoided.Resources:Dangerous Calling by Paul David Tripp Sticky Faith by Kara Powell and Chap ClarkFollow @therootedministry on Instagram for more updates!Follow and subscribe to Youth Ministry Unscripted wherever you listen to podcasts. Follow @therootedministry on Instagram for more updates andSubscribe to Youth Ministry Unscripted wherever you listen to podcasts

Send us a textUnderstanding 'Enough': Redefining Financial Confidence and GoalsIn this episode of The Retire Early Retire Now podcast, host Hunter Kelly, a certified financial planner, delves into the complex concept of 'enough' in personal finance. He discusses why defining 'enough' is crucial yet challenging for high-income earners and offers a framework for determining when saving more ceases to add value. Hunter explores the subjective nature of 'enough,' the shifting goalposts in financial planning, and the importance of structure, flexibility, and understanding in achieving financial confidence. He also addresses the trade-offs of continuous saving and encourages listeners to reframe their approach to financial goals by focusing on how to better deploy resources once foundational savings goals are met. The episode emphasizes that once you reach a financial position where saving more is optional, the focus should shift to enhancing life quality and achieving a balance between present enjoyment and future security.00:00 Welcome to The Retire Early Retire Now Podcast00:16 The Deceptive Question: Am I Saving Enough?01:32 Defining 'Enough' in Personal Finance02:37 The High Income Earner's Dilemma04:05 The Pitfalls of Chasing a Magic Number06:52 The Importance of Financial Flexibility10:03 Testing Your Financial Plan's Resilience14:24 Understanding Financial Trade-offs16:54 Shifting Focus: From Saving More to Deploying Resources19:51 Conclusion and Final ThoughtsCheck out the Palm Valley Wealth Management WebsitePalmValleywm.comCheck us out on InstagramLinkedIn FacebookListen to the Podcast Here! AppleSpotify

Dr Wendy dives into the complexities of relationships and dating over 50. She shares her own experiences and insights on how to navigate the world of online dating, warning listeners about common scams and pitfalls. Wendy also addresses common cognitive biases that keep people in bad relationships, such as loss aversion and the sunk cost fallacy. She offers practical advice on how to break free from these patterns and cultivate a secure attachment in relationships.See omnystudio.com/listener for privacy information.

The news out of Venezuela has commanded the world's attention since early January, with the country's highly prized heavy crude oil caught in a geopolitical tug of war. In today's RBN blog, we'll lay out where Venezuela's crude oil is produced and how it differs from grades elsewhere.

On this episode of Trending in Ed with Mike Palmer, unlock the secrets of the reading brain and the future of educational technology in this deep dive with Dr. Ola Ozernov-Palchik. A researcher at Boston University's Wheelock College of Education and Human Development and MIT's McGovern Institute for Brain Research, Dr. Ola sits at the cutting edge of cognitive neuroscience and the science of reading.

Hello everyone!!We visit the sequel of our very first Here be Media episode, coming alongside a very special announcement in the first 10 minutes about the future of this podcast.We set out to explore the pitfalls of exclusively centreing psychology in your familial narrative, that is therefore ot able to grapple with the existential conflict it seeks to portray.Please enjoy!If you can and are interested in early episodes and our bonus content, soon to be plenty more, check out our Patreon!https://www.patreon.com/leftpage Also! If you're not there already, feel free to join our Discord!https://discord.gg/J2wgG3yrPNIntro Music: I Would Never Have To Know - Samurai Drive. From the Album: Samurai Drive ℗ 2020 Daniel RiederauerOutro Music: Don't Leave! · El-Funoun Palestinian Popular Dance Troupe. From the Album: Zareef ℗ 2006 El-Funoun Hosted on Acast. See acast.com/privacy for more information.

Many retreat leaders are stuck running one-off retreats - constantly reinventing the wheel, hustling for new sign-ups, and exhausting themselves with fresh marketing every time. But the smartest, most sustainable retreat businesses? They build signature retreats that become a recognizable, in-demand part of their brand. In this episode, Shannon breaks down how to turn your retreat into a powerful brand asset that builds loyalty, grows every year, and creates recurring revenue through alumni and long-term client pathways. You'll learn how to create a retreat theme people return to annually, how to build anticipation year-round, and how to turn your retreat into the top of a pipeline for courses, coaching, memberships, and more. This is next-level retreat business strategy - and every leader who's tired of starting from scratch needs to hear it. Key Takeaways A signature retreat theme creates recognition, trust, and brand identity. Alumni are your easiest, most profitable guests - and a signature retreat keeps them coming back. One-off retreats are exhausting and keep you in constant hustle mode. A successful retreat begins the day the previous one ends - anticipation-building matters. A signature retreat becomes a pipeline for courses, coaching, memberships, and next-level offers. When done right, your retreat becomes a cornerstone asset - not a one-time event. The Retreat Leaders Podcast Resources and Links: Learn to Host Retreats Join our private Facebook Group Top 5 Marketing Tools Free Guide Get your legal docs for retreats Join Shannon in Denver at the Retreat Industry Forum  Join our LinkedIn Group Apply to be a guest on our show Thanks for tuning into the Retreat Leaders Podcast. Remember to subscribe for more insightful episodes, and visit our website for additional resources. Let's create a vibrant retreat community together! Subscribe:  Apple Podcast | Google Podcast | Spotify ----- TIMESTAMPS Benefits of a Signature Retreat Theme (00:01:24) Discusses how a signature theme creates consistency, builds trust, and encourages repeat attendance. Choosing the Right Theme (00:03:46) Advice on selecting a retreat theme that aligns with your brand and attracts annual returnees. Leveraging Alumni for Retreat Sales (00:04:56) Explains why alumni are the best source for retreat sales and how to nurture them. Delivering Unforgettable Experiences (00:05:50) Stresses the importance of providing memorable retreats to encourage alumni to return. Alumni Perks & First Access (00:06:45) Describes offering alumni early booking, priority, and small discounts or bonuses. Year-Round Alumni Engagement (00:07:42) Shares strategies for maintaining genuine connections with alumni throughout the year. Pitfalls of One-Off Retreats (00:08:34) Explains how constantly reinventing retreats leads to burnout and inconsistent revenue. Building Anticipation Year-Round (00:09:36) Outlines ways to keep excitement high for your signature retreat all year, not just before launch. Content Pillars & Ongoing Promotion (00:12:39) Recommends creating and using content pillars to promote retreats and build anticipation. Integrating Retreats into a Revenue Pipeline (00:13:47) Shows how retreats can feed into other offers (courses, memberships, coaching) and vice versa. Final Thoughts & Call to Action (00:15:02) Encourages listeners to build legacy retreats and invites them to the Retreat Industry Forum.

Artificial intelligence is advancing rapidly—shaping how we write, teach, work, and even think. But how should Christians understand AI biblically and ethically?In this episode of the Sound Words Podcast, Pastor Aaron Nicholson and Pastor Jesse Randolph are joined by Dr. Peter Goeman, Associate Professor of Old Testament and Biblical Languages at Shepherds Theological Seminary and host of The Bible Sojourner. Together, they explore what AI is (and isn't), why it can never bear God's image, and where ethical boundaries must be drawn.Dr. Goeman is also the author of Artificial Intelligence and the Christian: Understanding AI's Promises and Pitfalls (https://amzn.to/4q3CUZ7), a timely resource helping believers think clearly about emerging technologies.This conversation addresses fears about AI consciousness, the ethics of using AI in ministry and counseling, the dangers of misinformation and deepfakes, concerns over privacy and data collection, and how AI can subtly shape human responsibility. Dr. Goeman helps believers think clearly—neither alarmist nor naïve—about using technology in ways that honor God and preserve biblical truth.00:00 Welcome to the Sound Words Podcast02:28 What is AI05:39 AI and the Image of God10:29 The Role of AI in Teaching/Preaching18:44 What We Lose and People22:59 Moral Concerns For Generated Content27:19 How is AI Shaping Our Thinking32:29 The Church and Using AI WiselyAn affiliate link is included in the description. We may earn a small commission at no extra cost to you—thank you for supporting Sound Words.Sound Words is a ministry of Indian Hills Community Church, a Bible teaching church in Lincoln, NE. Sound Words is also a partner of Foundations Media, a collective of Christian creators passionate about promoting biblical theology and applying it to everyday life. Learn more at https://foundationsmedia.org. Follow on Instagram Follow on Facebook Follow on YouTube Follow on Twitter Follow on Threads Visit https://ihcc.org

In this conversation, the discussion with C. Thi Nguyen revolves around the nature of metrics, qualitative knowledge, and the duality of scoring systems, particularly in the context of climbing. The speaker shares personal experiences with climbing as a case study to illustrate how scoring systems can both enhance and detract from the experience. The conversation delves into the beauty of climbing, the subtlety of value in metrics, and the importance of savoring moments in games. It also explores the tension between purpose and game mechanics, the role of enjoyment, and the complexities of scoring systems in both games and life. Ultimately, the conversation highlights the challenges of balancing values in decision-making and the risks associated with the gamification of various aspects of life.Takeaways Metrics can miss the subtlety of qualitative knowledge. Scoring systems can enhance or detract from experiences. Climbing serves as a unique case study for scoring systems. The beauty of climbing lies in its scoring system. Values can become obscured when metrics are prioritized. Games allow for exploration of different scoring systems. Achievement play focuses on winning, while striving play values the process. External expectations can pressure individuals to conform to metrics. The addictive nature of games can lead to negative experiences.Chapters 00:00 The Intricacies of Portability and Judgment 01:12 Introduction and Social Media Presence 03:40 The Value of Climbing and Scoring Systems 07:16 The Impact of Numbers in Climbing 09:42 Savoring the Moment vs. Obsession with Scoring 10:59 Goals vs. Purpose in Games 12:39 Understanding Value Capture 17:53 The Shift in Standards of Success 20:33 The Limitations of Metrics 21:42 Games as a Reflection of Human Desire 24:37 The Purpose Behind Scoring Systems 26:07 The Magic Circle of Games 29:15 Achievement Play vs. Striving Play 34:47 When Games Become Unsafe 38:21 The Pitfalls of Portability in MetricsFollow Thi on Twitter, Bluesky, and find his website. You can get his book here.Subscribe to Breaking Math wherever you get your podcasts.Follow Breaking Math on Twitter, Instagram, LinkedIn, Website, YouTube, TikTokFollow Autumn on Twitter, BlueSky, and InstagramBecome a guest hereemail: breakingmathpodcast@gmail.com

Free ZWILLING Four Star Chef's Knife on your 3rd box ($144.99 value) + 10 Free Meals and your first box ship free with code CURTJHFZWL at https://hellofresh.yt.link/4u4Vh7m! This is an interview with Oxford's Timothy Williamson. He's one of the most cited living philosophers, and simultaneously one of the most controversial (yet respected). He dismantles physicalism, solipsism, and reductionism––explaining why consciousness is philosophically overrated and why AI in its current form likely lacks genuine mental states. This will be a tour‐de‐force episode into all things related to looking deeply and fundamentally. If you're interested in consciousness, free will, art, language, and meaning, I believe you'll love this episode. As a listener of TOE you can get a special 20% off discount to The Economist and all it has to offer! Visit https://www.economist.com/toe SUPPORT: - Support me on Substack: https://curtjaimungal.substack.com/subscribe - Support me on Crypto: https://commerce.coinbase.com/checkout/de803625-87d3-4300-ab6d-85d4258834a9 - Support me on PayPal: https://www.paypal.com/donate?hosted_button_id=XUBHNMFXUX5S4 JOIN MY SUBSTACK (Personal Writings): https://curtjaimungal.substack.com LISTEN ON SPOTIFY: https://open.spotify.com/show/4gL14b92xAErofYQA7bU4e TIMESTAMPS: - 00:00:00 - Vagueness & Sorites Paradox - 00:07:12 - Identity, Physicalism, Non-Physicals - 00:22:30 - Realism vs. Anti-Realism - 00:29:50 - The Problem of Skepticism - 00:35:40 - Cognitive Heuristics & Doubt - 00:43:00 - Solipsism's Appeal & Pitfalls - 00:50:00 - Solipsism: A Critique - 00:57:30 - Pluralism & Consciousness - 01:06:00 - AI, Mental States, Ontology - 01:15:50 - Mind, Knowledge, Meaning - 01:26:00 - Philosophical Heuristics - 01:32:00 - Counterfactuals & Logic - 01:38:00 - Personal Philosophy LINKS MENTIONED: - Overfitting and Heuristics in Philosophy [Book]: https://www.amazon.com/Overfitting-Heuristics-Philosophy-Rutgers-Lectures/dp/0197779212 - Timothy Williamson's Published Papers: https://scholar.google.com/citations?user=IH-44VwAAAAJ&hl=en - Sorites Paradox: https://plato.stanford.edu/entries/sorites-paradox/ - Philosophical Investigations [Book]: https://www.amazon.com/Philosophical-Investigations-Ludwig-Wittgenstein/dp/0631205691 - I Do Not Exist [Paper]: https://academic.oup.com/book/53296/chapter-abstract/422023005 - O'Shaughnessy Ventures: https://www.osv.llc/ - Barry Loewer & Eddy Chen [TOE]: https://youtu.be/xZnafO__IZ0 - Bas Van Fraassen [TOE]: https://youtu.be/lhpRAWxvY5s - Matthew Segall [TOE]: https://youtu.be/DeTm4fSXpbM - Jennifer Nagel [TOE]: https://youtu.be/CWZVMZ9Tm7Q - Leo Gura [TOE]: https://youtu.be/YspFR9JAq3w - Iain McGilchrist [TOE]: https://youtu.be/M-SgOwc6Pe4 - The Consciousness Iceberg [TOE]: https://youtu.be/65yjqIDghEk - Karl Friston [TOE]: https://youtu.be/uk4NZorRjCo - Geoffrey Hinton [TOE]: https://youtu.be/b_DUft-BdIE - Elan Barenholtz [TOE]: https://youtu.be/A36OumnSrWY - Ben Goertzel & Joscha Bach [TOE]: https://youtu.be/xw7omaQ8SgA - Claudia de Rham [TOE]: https://youtu.be/Ve_Mpd6dGv8 - Stephen Wolfram [TOE]: https://youtu.be/0YRlQQw0d-4 - Elan Barenholtz & Will Hahn [TOE]: https://youtu.be/Ca_RbPXraDE - Greg Kondrak [TOE]: https://youtu.be/FFW14zSYiFY - Robert Sapolsky [TOE]: https://youtu.be/z0IqA1hYKY8 SOCIALS: - Twitter: https://twitter.com/TOEwithCurt - Discord Invite: https://discord.com/invite/kBcnfNVwqs Guests do not pay to appear. Theories of Everything receives revenue solely from viewer donations, platform ads, and clearly labelled sponsors; no guest or associated entity has ever given compensation, directly or through intermediaries. #science Learn more about your ad choices. Visit megaphone.fm/adchoices

I never thought I'd be running a 70-employee media company built around two guys who started making Pokemon sketches in their bedroom. But here we are. When I stepped into the role of CEO of Smosh in early 2023, I wasn't just taking on a business - I was stewarding a 20-year legacy that spans five active YouTube channels, a 15-person cast, and millions of fans worldwide. My background in talent management taught me to think about creators as brands, and that's exactly how I approach Smosh today. We're not just making content - we're building a sustainable entertainment company that respects both the comedy at our core and the business fundamentals that keep us growing.What excites me most is how we're redefining what digital-first entertainment looks like. We've invested heavily in 4K production to meet the demands of YouTube's living room experience, and we're launching ambitious projects like Hospital - a semi-scripted improv show that blends SNL-style comedy with Grey's Anatomy parody. But beyond the content itself, I'm passionate about changing how brands work with creators. Too many advertisers still treat us like we're amateurs in bedrooms, when the reality is we have the infrastructure, the talent, and the audience insights to deliver campaigns that traditional media can't match. We're proving that collaboration over competition and authenticity over scripts is the future of entertainment - and the future is happening right now. ---Key Highlights 

Want to Start or Grow a Successful Business? Schedule a FREE 13-Point Assessment with Clay Clark Today At: www.ThrivetimeShow.com   Join Clay Clark's Thrivetime Show Business Workshop!!! Learn Branding, Marketing, SEO, Sales, Workflow Design, Accounting & More. **Request Tickets & See Testimonials At: www.ThrivetimeShow.com  **Request Tickets Via Text At (918) 851-0102   See the Thousands of Success Stories and Millionaires That Clay Clark Has Helped to Produce HERE: https://www.thrivetimeshow.com/testimonials/ Download A Millionaire's Guide to Become Sustainably Rich: A Step-by-Step Guide to Become a Successful Money-Generating and Time-Freedom Creating Business HERE: www.ThrivetimeShow.com/Millionaire   See Thousands of Case Studies Today HERE: www.thrivetimeshow.com/does-it-work/  

In this episode of Book Overflow, Carter and Nathan discuss Mastering Behavioral Interviews by Austen McDonald!Join the official Book Overflow Discord! https://discord.gg/ZwS2fqW7ZZ -- Want to talk with Carter or Nathan? Book a coaching session! ------------------------------------------------------------Carterhttps://www.joinleland.com/coach/carter-m-1Nathanhttps://www.joinleland.com/coach/nathan-t-2-- Books Mentioned in this Episode --Note: As an Amazon Associate, we earn from qualifying purchases.----------------------------------------------------------Mastering Behavioral Interviews by Austen McDonaldhttps://www.amazon.com/Mastering-Behavioral-Interviews-Guide-Storytelling---00:00 Intro04:54 About the Book and Author07:58 Initial Thoughts on Mastering Behavioral Interviews16:30 Pitfalls and Anti-patterns - I vs We19:53 The Eight Signal Areas28:20 The CARL Framework35:33 The Big Three Questions38:57 Questions to Ask Your Interviewer56:06 Final Thoughts----------------Spotify: https://open.spotify.com/show/5kj6DLCEWR5nHShlSYJI5LApple Podcasts: https://podcasts.apple.com/us/podcast/book-overflow/id1745257325X: https://x.com/bookoverflowpodCarter on X: https://x.com/cartermorganNathan's Newsletter Functionally Imperative: https://functionallyimperative.comNathan's Platform Engineering Newsletter at https://rojoroboto.com/newsletter----------------Book Overflow is a podcast for software engineers, by software engineers dedicated to improving our craft by reading the best technical books in the world. Join Carter Morgan and Nathan Toups as they read and discuss a new technical book each week!The full book schedule and links to every major podcast player can be found at https://www.bookoverflow.io

In this gripping episode, follow the intense story of Felix, a CFO under heavy scrutiny in a high-stakes boardroom showdown, as he navigates a brutal debate with the help of strategic language. Learn how a few pivotal phrases can shift the energy from confrontation to collaboration, turning potential disaster into success. Rob shares four essential phrases and principles to keep your cool and command respect in critical business situations, transforming fear into confidence and conflict into cooperation. Tune in for actionable insights that can save your next big meeting.00:00 High-Stakes Boardroom Showdown01:42 Setting the Scene: Monday Morning Chaos02:40 Felix Under Fire: The Battle Begins04:28 Turning the Tide: Felix Finds His Backbone07:55 Practical Phrases for Boardroom Success11:12 Key Principles and Pitfalls to Avoid13:42 Final Thoughts: Equip Yourself for Success

In this episode of The Rainmaking Podcast, Scott Love sits down with Chad Dean, Managing Partner of Integrated Management Resources, to discuss how professionals can avoid common career pitfalls—and recover strategically when missteps occur. Drawing on nearly three decades of experience recruiting senior finance and accounting leaders, Chad emphasizes the importance of slowing down decision-making, understanding true motivations for change, and avoiding reactionary moves driven solely by compensation. He explains why culture, leadership trust, and long-term growth potential are far more reliable indicators of a successful career move than short-term financial gain, and why many professionals benefit from having a neutral sounding board before making major decisions. The conversation also explores how to navigate career setbacks, including short tenures, leadership mismatches, or ethical red flags, without derailing long-term credibility. Chad offers practical guidance on when it makes sense to exit a role quickly, how to frame career narratives with clarity and confidence, and why mentorship, networking, and disciplined self-care are essential for long-term career resilience. This episode provides thoughtful, grounded advice for professionals who want to manage their careers deliberately, minimize regret, and position themselves for sustained success—even in the face of uncertainty or change. Visit: https://therainmakingpodcast.com/ YouTube: https://youtu.be/R-EAamsckBQ ----------------------------------------

You can grasp the basics of software architecture by learning design patterns, but you probably won't master it — to do that you have to get to grips with antipatterns too. Often these lessons are hard-won through experience, derived from seeing what happens when architectural decisions (or the lack of them) collide with the messy reality of the real world.  While there's obviously no replacement for practical experience, Neal Ford, Mark Richards and Raju Gandhi want to share theirs to give architects the opportunity to avoid common antipatterns and pitfalls and make smarter decisions. That's what they're doing with their forthcoming book (due September 2026) Architecture Patterns, Antipatterns and Pitfalls. On this episode of the Technology Podcast, host Neal is joined by his co-authors and their editor from O'Reilly, Sarah Grey, to discuss the book and to explore why getting to know on antipatterns and pitfalls matters as much as learning design patterns. Learn more about Software Architecture Patterns, Antipatterns and Pitfalls: https://www.oreilly.com/library/view/software-architecture-patterns/0642572221119/ Listen to Neal and Mark discuss the various intersections of software architecture on an episode of the Technology Podcast from 2025: https://www.thoughtworks.com/insights/podcasts/technology-podcasts/exploring-intersections-software-architecture

With me in this episode is Ed Bellis, co-founder and CEO of Empirical Security. Empirical uses a scoring system informed by customer data to create tailored risk prioritization models. Ed started Empirical in 2024 after leaving Cisco, three years after they acquired his previous company Kenna. Kenna was a vulnerability management and prioritization tool that aggregated data from an organization's scanners and enriched that data with threat intelligence to better prioritize risk. In many ways, Kenna helped lead the way in modern vulnerability management by creating an abstraction layer over the scanners themselves. Empirical is now further pushing the bounds following advances in machine learning and AI to go beyond Kenna's limitations. In the episode we discuss the alluring sales pitfalls for new founders, the importance of a "fast no", Cisco's acquisition strategy and execution, modern VM in light of AI penetration testing, and more.Empirical Website

In this episode of The Product Experience, Mariah (Executive Director of Product at The Atlantic) discusses the often-vague transition from being a great Product Manager to becoming an effective manager of people. Drawing on her background as a journalist, Mariah explores how empathy and storytelling translate into product leadership. She deep-dives into using the Reforge PM Competency Model to remove subjectivity from performance reviews, fostering growth through "Development Conversations," and integrating AI into the PM workflow without losing the human touch.Chapters[0:00] The Pitfalls of People Management[1:15] Mariah's Origin Story: From Journalism to Product[3:24] Product Goals at The Atlantic[4:14] Transferable Skills from Journalism[6:08] The Evolution of the News Product Industry[8:40] Why Product Leaders Struggle with Management[13:12] The Reforge Competency Framework[15:13] Running 6-Week Development Conversations[21:20] Linking Development to Pay and Promotions[22:58] Managing the Human Element of Performance[26:12] Addressing Burnout and Imposter Syndrome[28:58] Upskilling Teams in the Era of AI[31:40] AI Disruption in the News Industry[33:01] Closing and ResourcesKey Takeaways— Journalism as a Product Foundation: Skills like active listening, asking the "question behind the question," and storytelling are directly transferable to discovery and stakeholder management.— The "Liking" Trap: Effective management isn't about being liked; it is about challenging your team. Radical transparency often leads to more long-term gratitude than avoiding uncomfortable conversations.— Structured Development: Using a competency framework turns vague performance evaluations into objective, actionable growth plans.— The 6-Week Pulse: Dedicated "Development Conversations" every six weeks help track progress and adjust goals in real-time, far beyond the utility of an annual review.— Protecting Focus: "Focus Fridays" (no-meeting days) are essential for PMs to escape the "weeds" and execute high-value work.Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Send us a textIn this episode, Sylvia Garibaldi breaks down why marketing plans for law firms and mediation practices consistently fail by February, and more importantly, how to design a 2026 marketing plan that actually survives real-world conditions—busy calendars, emotional client work, court deadlines, and unpredictable weeks. This is not an episode about doing more marketing. It is about understanding why good plans collapse under pressure, and how to build a simple, realistic marketing structure that continues working when things get busy.  If you are a lawyer, mediator, or divorce professional who wants consistent inquiries, referrals, and visibility—without chasing every new tactic—this episode is for you!What you'll learn:01:43 Reflecting on Last Year's Success02:43 Why Marketing Plans Fail by February04:37 Emotional Overrides and Marketing Collapse08:13 Outcome vs. Behavior-Based Plans12:08 The Pitfalls of Doing Too Much15:42 Designing Resilient Marketing Plans19:35 Marketing as a Non-Optional Activity23:48 Building a Sustainable Marketing Plan for 2026Resources:Feeling stuck about how to grow your practice, book a free strategy call here.#104 How Law & Mediation Practices Can Get More Clients in 2026Rate, Review, & Follow on Apple Podcasts"Love listening and learning from the Serve First, Sell Later Marketing Podcast” If that sounds like you, please consider rating and reviewing my show! This helps me support more people -- just like you. Click here, scroll to the bottom, tap to rate with five stars, and select “Write a Review.” Then be sure to let me know what you loved most about the episode! Want more insights like this? Sign up for our newsletter. Sign up for our free LinkedIn newsletter on marketing your professional practice Connect with me on linkedin Join our online community Subscribe to my youtube channel

In this episode, I talk to Sam Vander Wielen, a lawyer turned entrepreneur and best-selling author, about legal essentials for new business owners.We delve into the often-overlooked legal frameworks necessary for safeguarding entrepreneurial ventures and share actionable advice to help you avoid costly mistakes.Key Takeaways:Foundational Legal Protections: Sam outlines three critical components: registering your business as an LLC, drafting robust contracts, and obtaining necessary business insurance to mitigate risks.Timelines in Legal Action: Many entrepreneurs delay securing legal protections. Sam stresses the importance of establishing these safeguards from day one, even before initial profits.Professional Business Management: Sam underscores the necessity of enforcing contracts and maintaining clear boundaries with clients to ensure smooth operations.Clarity in Contracts: Clear and comprehensive contracts are vital. Sam advocates for professional templates to avoid confusion and protect interests.Choosing the Right Business Insurance: Entrepreneurs should work with brokers for tailored coverage to safeguard all business aspects, especially in online ventures.Partnership Dynamics: Sam warns against 50-50 partnerships, advocating for clear roles to prevent disputes and enhance decision-making efficiency.Embracing Legal Literacy: Sam encourages entrepreneurs to become familiar with legal terms and evolve their contracts as their businesses grow.This episode is a crucial resource for entrepreneurs to confront the legal complexities of their businesses confidently. Tune in for insights that empower you to maintain legal safety while focusing on growth and sustainability!Chapters:0:00 Teaser Clips0:32 Intro from Gillian2:45 Sam's Book Journey4:11 Building a Sustainable Business8:06 Common Legal Mistakes11:43 Understanding LLC Protection15:46 The Pitfalls of Partnerships18:36 Contracts and Terms of Service24:53 The Role of AI in Legal Documents30:10 Navigating Business Insurance36:10 Beyond the Basics of Legal Protection37:51 Conclusion and ResourcesSam's links:Free Legal Workshop: https://samvanderwielen.samcart.com/referral/Legal-workshop/rOhbxf8KbgOnMbqqLegal Foundations Pack: https://samvanderwielen.samcart.com/referral/legal-foundations/rOhbxf8KbgOnMbqqSam's Instagram: https://www.instagram.com/samvanderwielen Sam's YouTube: https://www.youtube.com/@SamVanderWielenListen to our limited podcast series to how to build an automated sales funnel and scale it to $100K/year: https://www.gillianperkins.com/the-100k-methodMore FREE Resources to Grow Your Online Business:Grab our free course, Small Business 101: https://www.gillianperkins.com/small-business-101-free-opt-inWrite a Profit Plan for Your Business : http://gillianperkins.com/free-profit-plan Want to quit your job in the next 6-18 months with passive income from selling digital products online? Check out Startup Society.Have you already started your business, but it isn't generating consistent income? Schedule a free, 30-minute strategy session with our team to get unstuck!Work with Gillian Perkins:Apply for $100K Mastermind: https://gillianperkins.com/100k-mastermind Get your online biz started with Startup Society: https://startupsociety.com Learn more about Gillian: https://gillianperkins.com Instagram: @GillianZPerkins

Explore the inefficacy of inauthentic apologies and learn five essential steps to create a culture of true repentance and emotional regulation. Barry offers how to foster healthier relationships and effective conflict resolution within your family, shifting from shame to transformation.Get the FREE Blueprint for Never Saying I'm Sorry Again Here: https://www.fatherseekers.org/resourcesJoin FatherFuel for more: https://www.fatherseekers.org/fatherfuelFS Facebook FS Instagram FS YouTube Ask Barry a question: barry@fatherseekers.orgTIMELINE00:00 The Problem with Saying 'I'm Sorry'00:55 Psychology Behind Apologies01:54 Pitfalls of Inauthentic Apologies02:39 Importance of Genuine Apologies05:13 Five Ways to Determine an Authentic Apology17:58 Healthy Alternatives to 'Sorry'20:41 Fatherseekers.org--FatherSeekers helps fatherless fathers become better fathers.Get discussion guides, devotionals, and more at FS Website

In this episode of Next Steps 4 Seniors: Conversations on Aging, host Wendy Jones and estate planning attorney Mallory Kallabat discuss probate, estate planning, and strategies to avoid probate. They explain what probate is, its drawbacks, and the importance of early planning. The conversation covers the differences between wills and trusts, the necessity of properly funding trusts, and essential documents like powers of attorney. Mallory shares practical tips for choosing fiduciaries and using beneficiary designations. The episode emphasizes the value of pre-planning to protect loved ones and offers guidance for listeners seeking personalized estate planning advice.Learn more : https://nextsteps4seniors.com/See omnystudio.com/listener for privacy information.

Have you ever wondered why we're so motivated on January 1st but lose steam by February? In this episode, we dive into the “Fresh Start Effect” from Katy Milkman's book How to Change. We explore how psychological clean slates—like Mondays, birthdays, or even a new notebook—can reset your identity and boost motivation. However, fresh starts […]

Got big health-related dreams or goals for the year ahead? Perhaps you're crafting resolutions or goals as we speak. Unless you're a health resolution success pro, perhaps this is the year we consider a new path – one that trades in judgment and all-or-nothing thinking for taking a step back before taking that compassionate and doable step forward! Jump in here with me!   LET'S TALK THE WALK! Join here for support, motivation and fun! Wellness While Walking Facebook page Walking to Wellness Together Facebook GROUP Wellness While Walking on Instagram Wellness While Walking on Threads Wellness While Walking on Twitter Wellness While Walking website for show notes and other information wellnesswhilewalking@gmail.com     RESOURCES AND SOURCES (some links may be affiliate links) Tiny Experiments: How to Live Freely in a Goal-Obsessed World, Anne-Laure Le Cunff   HOW TO RATE AND REVIEW WELLNESS WHILE WALKING How to Leave a Review on Apple Podcasts on Your iOS Device 1.   Open Apple Podcast App (purple app icon that says Podcasts). 2.   Go to the icons at the bottom of the screen and choose "search" 3.   Search for "Wellness While Walking" 4.   Click on the SHOW, not the episode. 5.   Scroll all the way down to "Ratings and Reviews" section 6.   Click on "Write a Review" (if you don't see that option, click on "See All" first) 7.   Then you will be able to rate the show on a five-star scale (5 is highest rating) and write a review! 8.   Thank you! I so appreciate this!   How to Leave a Review on Apple Podcasts on a Computer  1.   Visit Wellness While Walking page on Apple Podcasts in your web browser (search for Apple Podcasts or click here)  https://www.apple.com/apple-podcasts/ 2.   Click on "Listen on Apple Podcasts" or "Open the App" 3.   This will open Apple Podcasts and put in search bar at top left "Wellness While Walking" 4.   This should bring you to the show, not a particular episode – click on the show's artwork 5.   Scroll down until you see "Rating and Reviews" 6.   Click on "See All" all the way to the right, near the Ratings and Review Section and its bar chart 7.   To leave a written review, please click on "Write a Review" 8.   You'll be able to leave a review, along with a title for it, plus you'll be able to rate the show on the 5-star scale (with 5 being the highest rating) 9.   Thank you so very much!! OTHER APPS WHERE RATINGS OR REVIEWS ARE POSSIBLE Spotify Goodpods Overcast (if you star certain episodes, or every one, that will help others find the show)  Castbox Podcast Addict Podchaser Podbean   HOW TO SHARE WELLNESS WHILE WALKING Tell a friend or family member about Wellness While Walking, maybe while you're walking together or lamenting not feeling 100% Follow up with a quick text with more info, as noted below! (My favorite is pod.link/walking because it works with all the apps!) Screenshot a favorite episode playing on your phone and share to social media or to a friend via text or email! Wellness While Walking on Apple – click the up arrow to share with a friend via text or email, or share to social media Wellness While Walking on Spotify -- click the up arrow to share with a friend via text or email, or share to social media Use this universal link for any podcast app: pod.link/walking – give it to friends or share on social media Tell your pal about the Wellness While Walking website Thanks for listening and now for sharing! : )       DISCLAIMER Neither I nor many of my podcast guests are doctors or healthcare professionals of any kind, and nothing on this podcast or associated content should be considered medical advice. The information provided by Wellness While Walking Podcast and associated material, by Whole Life Workshop and by Bermuda Road Wellness LLC is for informational and entertainment purposes only. It is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment, and before undertaking a new health care regimen, including walking.     Thanks for listening to Wellness While Walking, a walking podcast and a "best podcast for walking"!

Do you and your spouse disagree about discipline—one of you feels too strict while the other feels too soft?Are your kids pushing boundaries, playing you against each other, or reacting emotionally because expectations aren't clear?In this episode of the Extraordinary Family Life Podcast, Greg and Rachel Denning break down the authoritative parenting style—and why it's the gold standard for raising confident, capable, emotionally healthy kids. You don't need to parent the same way, but you do need to parent from the same underlying approach.We explain why discipline is rooted in teaching, not punishment, and how authoritative parenting creates structure without control and warmth without permissiveness. When parents are divided, kids feel insecure. When parents are united, children feel safe—and behavior improves naturally.This episode walks through the four major parenting styles, why authoritarian and permissive approaches both fail long-term, and how authoritative parenting balances firm boundaries with connection, respect, and clarity.We also discuss:Why kids actually need boundaries to feel safeHow to disagree as parents without damaging your marriageThe difference between being a boss and being a leader in your homeHow to repair mistakes in real time (even in front of your kids)Why teaching builds internal motivation while punishment creates fearIf you want kids who do the right thing for the right reason—and a home built on trust, stability, and mutual respect—this episode gives you the framework.Key Takeaways✅ The authoritative parenting style creates security and confidence.✅ Discipline works best when it teaches instead of punishes.✅ Kids need clear boundaries to feel safe—not freedom without limits.✅ Parents can have different styles but must share the same approach.✅ Firm and kind are not opposites—you need both.✅ Unity between parents prevents manipulation and power struggles.Memorable Quotes

Whether you're newlywed or if you've been married for years, you may have unspoken and sometimes unrealistic expectations that can lead to disappointment, conflict, and resentment. On this episode, Greg and Erin help couples develop better conflict resolution techniques such as pausing during escalated arguments, leaning in during moments of conflict, and utilizing empathy in apologies with Christian counselors Chris and Jamie Bailey. They underscore the importance of mutual support, adjustment to changing life circumstances, and maintaining fun and friendship throughout marriage. We also have a tool to help you set boundaries in your marriage, and we answer a listener question about how to encourage a husband to lead his family. Newlywed Couple's Devotional 12 Pieces of Advice I'd Tell Newlywed Me 5 Traditional Marriage Vows: What They Mean & Why They're Still Important Contact the show! Sign up for our FREE Marriage Newsletter Send us your email or voice mail here! Send Us A Review! Support the show! If you enjoyed listening to the Crazy Little Thing Called Marriage podcast with Dr. Greg and Erin Smalley, please give us your feedback.

Nikki Blonsky steps Behind The Rope.  Nikki chats with us about what it was like to land the breakout role of Tracy Turnblad in the film version of the iconic Hairspray.  We chat about all the details from the audition process, to the mind of John Waters to how life changed after the film came out and made her a household name. Of course, we chat about some of Nikki's Hairspray co-stars such as Amanda Bynes, Zac Efron, Michelle Pfeiffer, John Travolta and Queen Latifah. We also chat about some of the original film's stars such as Debbie Harry, Ricki Lake & Divine. On a more serious note, we discuss the pressures of being type cast in Hollywood, how Nikki found it hard to find work after Hairspray, the pitfalls of fame and the best and worst parts about “the business”. Nikki was also on two of our fav shows, Ugly Betty and Smash. Finally, Nikki talks dating and just how Zac Efron seems to work his way into every date she has. @nikkiblonsky @behindvelvetrope @davidyontef BONUS & AD FREE EPISODES Available at - www.patreon.com/behindthevelvetrope  BROUGHT TO YOU BY: MICROPERFUMES - microperfumes.com/velvet (Up To 60% Your Favorite Perfumes In Pocket Sized Vials) HOMESERVE - homeserve.com (Home Owners Insurance That Start At Just $4.99 a Month) RAKUTEN - rakuten.co.uk (Go To Rakuten.co.uk, Download The App Or Install The Browser Extension To Earn Cash Back While You Shop At All Your Favorite Stores) PROGRESSIVE - www.progressive.com (Visit Progressive.com To See If You Could Save On Car Insurance) ADVERTISING INQUIRIES - Please contact David@advertising-execs.com MERCH Available at - https://www.teepublic.com/stores/behind-the-velvet-rope?ref_id=13198 Learn more about your ad choices. Visit megaphone.fm/adchoices