PaymentWorks Presents: Risky Business

Jens Brown from Huron teaches our host Angela Sarno a few things about ERP migrations, the expectations organizations have on their human vendor managers, and what AI has in store for vendor data.

Jenn Glassman has spent a lot of time thinking about optimizing payments strategies for public organizations. In this episode she shares how securing vendor onboarding allows an organization the peace of mind to move to electronic payments for vendors, without fear of fraud.

"The workload that we currently have is enough to keep four people busy full-time for months and months without even being able to catch up...I've been given half of a person." (~16:47)"This is not a basic data entry. You actually have to have brains to analyze what you're doing. It's almost to the level of an analyst...to dissect something and to understand how important it is to do it right from the very beginning." (~20:31)"If I could get [leadership] to understand that implementing a better workflow not only benefits them, but keeps people happy and possibly keeps employees obviously too. Once I did empty out my office and I said, "'I'm done, I'm leaving.' And they begged me and said, 'No, things are going to change.'" (~26:02)"Let me do the job of AP manager and not be the AP specialist, the clerk, the admin, the chase it down, drive things to FedEx. I can't even name everything that I do." (~27:52)"I actually have hope...that this is not at the end of my life struggling, that there is actually a better thing out there. And you guys [PaymentWorks] I think are the answer to it. I just need to convince other people to see how beautiful things could be with better software and a better understanding of the job."(~32:12)

Kristen Drobnis is passionate about managing corporate risk. She sees the risk team as instrumental to cost avoidance and helping the bottom line. Interview recorded in August 2021.

Intro 0:00- 4:33Interview with John Wilkerson 4:34- 29:53Topics the four 'buckets' of allowed spend for ARPA funds, making a case for broadband and cybersecurity as infrastructure, how to use the "lost revenue" funds.closing: 29:54 - end

Email is the starting point for almost all social engineering payments fraud scams. Christopher Arehart from Chubb walks through why you should have zero trust in email, and what you can do instead.

Julie-Anne White makes the case that investing in a clean vendor master has an immediate ROI.

David Birch is an author, advisor, commentator on digital financial services and is regarded by many (including everyone at PaymentWorks!) as a top money expert. But the area where he may have the most mastery is identity, a topic he believes isn't quite as complicated as some choose to believe.

With 40 years of experience in financial services, covering a wide range of functions globally, including Operations & Technology, Risk Management, Audit, and Regulatory Compliance, Yakut Akman joined us to spell out a prescription for managing third parties, and the pile of risk that comes with them.

From the front lines of vendor management at Villanova University and California State University Monterey Bay, Wendy Grayauskie and Miguel Silva dish about what keeps them up and night, and the most popular question they are asked (hint, it's the title of this episode).

PaymentWorks Presents Risky Business Episode 3: Matt Klein, National Fidelity Product Leader at Willis Towers Watson breaks down the world of insurance and coverage for losses stemming from social engineering frauds. He walks us through the exacting claims process, what questions you should ask your insurance provider right now, and what business leaders will need to do to prepare for such attacks.

PaymentWorks interviews the Treasurer at Texas State University, Valarie Van Vlack on the unique mission of treasury in higher ed, and all of the creative ways fraudsters try to scam educational institutions. PaymentWorks Presents Risky Business focuses on interviewing industry experts and front line practitioners in the world of vendor management and risk

PaymentWorks interviews the former CEO of Boston Private bank regarding the evolution of risk management, vendor management, and the increasing threat of payments fraud for businesses. PaymentWorks Presents Risky Business focuses on interviewing industry experts and front line practitioners in the world of vendor management and risk. This is the inaugural podcast.