Podcasts about Vendor

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Best podcasts about Vendor

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Latest podcast episodes about Vendor

Better Events
247 - Managing Maker Markets and Vendor Relationships with Sarah Frost

Better Events

Play Episode Listen Later Mar 18, 2026 31:32


In this episode, we're joined by Sarah Frost to unpack what goes into organizing maker markets and what event pros can learn from them. We dive into her expertise on managing vendor relationships and how to set your event up for long-term success. She shares how she balances curation with inclusivity, prepares for common onsite challenges, and helps vendors feel genuinely supported, not just managed. A practical, values-driven conversation with lessons that apply far beyond markets to conferences, galas, and festivals.SHOW NOTES:Connect with Sarah Frost:Website: ⁠www.makinglocal.comInstagram: @makinglocalmarkets / @makinglocal (2 accounts)Facebook: https://www.facebook.com/MakingLocalMarketsLinkedIn: https://www.linkedin.com/in/sarah-frost-5b8254316/Register interest for the 2026 Better Events Conference: https://forms.gle/caX87sth8DpgyZPi6Learn more about the pod, Better Events Conference and more: https://bettereventspod.com/the-latestWant our updated free run of show template? Send us an email at bettereventspod@gmail.comTHANKS FOR THE LOVE! Love this podcast? Please share with your event friends, tag us, and leave a review!——FOLLOW US ON INSTAGRAM:@bettereventspod@loganstrategygroup_events (Logan)@epeventsllc (Mary)

Educational AD Podcast
MEET at the 50 with Alec Brown and Tiffiny Pippins, CMAA

Educational AD Podcast

Play Episode Listen Later Mar 17, 2026 26:37


K12 Sportstech.com has become a leader for AD and Vendor "Connections" and their new series called MEET AT THE 50 has been a resounding success! K12's Alec Brown and AD Tiffiny Pippins share what it is and WHY you should be involved! THIS is The Educational AD Podcast!

This Is Woman's Work with Nicole Kalil
AI, Hiring, and the Future of Work (Without Selling Your Soul) with Katie Fortunato | 395

This Is Woman's Work with Nicole Kalil

Play Episode Listen Later Mar 16, 2026 33:23


AI is officially in the workplace, on the group chat, and probably drafting someone's “thought leadership” while they're still in the shower. In this episode of This Is Woman's Work, Nicole Kalil goes toe-to-toe with the thing that's equal parts fascinating and mildly rage-inducing: AI and the future of work. Enter Katie Fortunato, Co-Founder and EVP of Platform Innovation & Strategy at Hire Innovations, a global leader in human-centered AI talent technology. Together, they unpack how to use AI as a tool (not a personality), how to avoid “automation without accountability,” and why the future belongs to humans who can still think, judge, and lead—aka the “skills” no bot can fake convincingly for long. In this episode, they get into: Why AI feels like cheating… and when it actually is The difference between using AI for productivity vs. outsourcing your identity “Brand choices” (aka: how to lose audience trust in one easy AI avatar) How to start using AI if it's intimidating: repeat-task lists, tiny experiments, and momentum Picking AI tools without spiraling: ChatGPT, Gemini, Claude—and why it's like joining a gym AI in hiring: what “responsible AI” actually looks like in talent tech The uncomfortable truth: there is no 100% guarantee—so you need guardrails Vendor trust, data privacy, compliance, and why downloading random tools at work is chaos behavior Why protecting critical thinking is urgent—especially for kids (and honestly, adults too) The core takeaway: let AI handle repetitive work so humans can double down on context, curiosity, judgment, and care Wrap-up (because the point is the point): Nicole and Katie land on a clear line in the sand—AI can boost productivity, but it shouldn't replace human thinking, discernment, or authenticity. The future of work won't just be shaped by what AI can do; it'll be shaped by what people choose to protect while using it. Thank you to our sponsors! Shopify has everything all in one place, making your life easier and your business operations smoother. Sign up for your one-dollar-per-month trial today at shopify.com/tiww  Connect with Katie: LI: https://www.linkedin.com/in/katieclarkfortunato/      https://www.linkedin.com/company/talivitynetwork/      https://www.linkedin.com/company/recruitics/ Jobstream (INVITE CODE FOR CREATORS & COMMUNITIES: FOUNDER) : https://bit.ly/48fneLK Related Podcast Episodes: Unmasking AI with Dr. Joy Buolamwini | 259 Digital Decluttering: How to Make Tech Your Assistant, Not Your Adversary with Amanda Jefferson | 312 023 / Branding YOU With Terri Lomax Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform!

Profits with Pajak
When a Vendor Burns the Bridge… Then Wants to Rebuild It Ep. #473

Profits with Pajak

Play Episode Listen Later Mar 13, 2026 17:41


A supplier disappears for two years… then suddenly wants the business back. In this episode, John shares a real story about vendor relationships, sales pressure, and the importance of trust in business partnerships. He breaks down why persistence in sales can sometimes backfire and why clear communication and consistency matter more than a quick transaction. Comments and Questions are welcome. Send to ProfitswithPajak@gmail.com Episode Links: Apple Podcast Listeners- Copy and paste the links below into your browser. Equip Expo : 2026 Tickets are 50% OFF with promo code Pajak https://plus.mcievents.com/EquipExpo2026?RefId=PAJAK Upcoming Events:   Show Partners: Yardbook Simplify your business and be more profitable. Please visit www.Yardbook.com  Get 30 days of Premium Business level of Yardbook for FREE with promo code PAJAK Relay Relay is small business banking that puts you in complete control of what you are earning, spending, and saving. Click here to sign up for Relay and get $50.00 cash bonus!http://join.relayfi.com/promo/get-50-ulumkswykjzwi4dqsm?referralcode=profitswithpajak&utm_source=influencer&utm_medium=podcast  Mr. Producer Click the link to connect with Thee Best Podcast Producer in the biz! https://www.instagram.com/mrproducerusa/   Training and Courses Budgets, Breakevens, and Bottom Lines™ Workshop John Pajak's exclusive system is designed to help you avoid common failures and achieve your business' financial goals to be profitable and scale your business. https://www.johnpajak.com/offers/qvgvV8m3/checkout   Yardbook Training Workshops Learn one-on-one with John Pajak to use Yardbook like a pro to streamline your business and make more money! https://www.johnpajak.com/offers/aJ9YX7aB/checkout

Consumer Finance Monitor
Agentic AI in Consumer Financial Services: Opportunities, Risks, and Emerging Legal Frameworks

Consumer Finance Monitor

Play Episode Listen Later Mar 12, 2026 59:18


Artificial intelligence is rapidly transforming the consumer financial services industry. From underwriting and fraud detection to customer engagement and collections, financial institutions are increasingly deploying advanced AI tools to automate processes, personalize services, and improve operational efficiency. We are releasing today, on our Consumer Finance Monitor Podcast show, a discussion of what may be the next major technological shift for the industry: Agentic AI in Consumer Financial Services — AI systems capable of acting autonomously, making decisions, and interacting directly with consumers. The discussion featured Professor Oren Bar-Gill of New York University School of Law, along with Ballard Spahr partners Joseph Schuster and Adam Maarec.  The discussion was hosted by Alan Kaplinsky, the founder and practice group leader for 25 years of the Consumer Financial Services Group and now Senior Counsel. The panel examined how agentic AI differs from earlier forms of automation, the benefits it offers financial institutions and consumers, and the significant legal and regulatory risks it may create. Below are the key takeaways from the discussion. What Is Agentic AI? Agentic AI refers to AI systems that can independently take actions on behalf of users or organizations. Unlike traditional automation, which performs predefined tasks, or generative AI, which primarily produces content, agentic AI systems can: ·                 Make autonomous decisions ·                 Interact directly with consumers ·                 Initiate actions such as transactions or communications ·                 Learn from prior interactions In financial services, these systems may soon conduct customer service interactions, initiate collections calls, execute payments, or manage purchasing tasks for consumers. While these capabilities promise major efficiencies, they also raise complex legal questions regarding accountability, fairness, and consumer protection. Understanding AI-Driven Consumer Harm Professor Bar-Gill framed the discussion by examining potential consumer harms associated with AI-powered decision-making. Drawing on his recent book with Cass Sunstein, Algorithmic Harm: Protecting People in the Age of Artificial Intelligence, he explained that the impact of AI depends largely on the type of market in which it operates.  The book is available on Amazon here. Sophisticated vs. Unsophisticated Markets Bar-Gill distinguishes between: ·                 Sophisticated markets, where consumers are generally able to make informed decisions ·                 Unsophisticated markets, where consumers are more likely to misunderstand complex products In sophisticated markets, AI-driven personalization, such as individualized pricing, can increase efficiency and expand access to products by offering lower prices to consumers with lower willingness to pay. In contrast, in markets involving complex financial products, such as credit cards, mortgages, or insurance, AI-powered personalization may harm consumers who misjudge product costs or benefits. For example, if a consumer mistakenly overestimates the value of a financial product, an AI system may set the price just below that mistaken valuation, leading the consumer to pay more than the product is actually worth. Algorithmic Price Discrimination One area of growing concern is AI-enabled price discrimination, where algorithms tailor prices to each consumer's willingness to pay. Examples cited during the discussion included: ·                 Airlines experimenting with AI-based pricing strategies ·                 Online retail platforms offering individualized prices for identical products ·                 Insurance companies using algorithms to optimize premiums While pricing based on individual risk, such as in insurance underwriting, is widely accepted, pricing based on willingness to pay raises significant consumer protection concerns. As these practices expand, they are likely to attract increased attention from regulators and lawmakers, particularly at the state level. AI Use Cases in Consumer Finance The panel also highlighted several areas where AI is already being deployed across the consumer financial services lifecycle. Marketing and Customer Acquisition Financial institutions are using AI to analyze large data sets and create highly personalized marketing campaigns. Large language models can generate customized messaging tailored to specific demographic groups or individual consumers. While this personalization improves targeting and engagement, it also creates compliance challenges related to: ·                 Misleading advertising ·                 Disclosure requirements ·                 Potential discriminatory targeting Underwriting and Credit Decisions AI-driven underwriting tools allow lenders to analyze alternative data, such as cash-flow information, to assess creditworthiness. These tools may expand access to credit for consumers who previously lacked traditional credit histories. However, they also raise fair lending concerns under laws such as the Equal Credit Opportunity Act and its implementing regulation, Regulation B. Because many AI models operate as "black boxes," institutions may struggle to explain how decisions are made, an issue that can complicate discrimination analyses and regulatory oversight. Fraud Detection AI is particularly powerful in fraud detection, where pattern recognition is essential. Advanced models can analyze transaction behavior in real time to identify suspicious activity while minimizing unnecessary transaction declines. These tools also allow financial institutions to communicate with customers instantly, confirming transactions or investigating suspicious activity through automated interactions. Servicing and Collections Agentic AI may soon conduct both inbound and outbound customer interactions, including: ·                 Customer service conversations ·                 Dispute resolution ·                 Collections calls In some cases, AI-driven voice systems can conduct conversations that are indistinguishable from human interactions. While this technology may improve efficiency and reduce costs, it raises legal concerns about consumer deception, harassment, and compliance with debt collection laws. Core Legal Risks Despite the novelty of the technology, many of the key legal risks arise from existing laws, not new AI-specific statutes. Liability for AI Actions As Joseph Schuster emphasized, AI is a tool, not a liability shield. Institutions remain responsible for the actions of AI systems just as they would for the actions of employees or third-party vendors. Traditional legal doctrines, including agency law, vicarious liability, and unfair or deceptive acts or practices, continue to apply. UDAP Risks AI systems interacting with consumers may create risks under federal and state UDAP laws if they: ·                 Provide inaccurate information ("hallucinations") ·                 Fail to deliver required disclosures ·                 Exhibit overconfidence in uncertain responses ·                 Engage in manipulative behavioral targeting. Fair Lending and Discrimination AI models can unintentionally produce discriminatory outcomes, even when protected characteristics are not used as inputs. As Professor Bar-Gill noted, future litigation may increasingly focus on disparate impact analysis, which examines whether outcomes disproportionately affect protected classes regardless of the model's internal logic. Governance and Risk Management Given these risks, institutions are increasingly adopting governance frameworks for AI deployment. Common practices include: ·                 AI governance committees with cross-functional participation ·                 Model inventories and risk-tiering systems ·                 Vendor due diligence for AI providers ·                 Data mapping and validation processes ·                 Continuous monitoring of AI outputs. Financial regulators are already asking supervised institutions detailed questions about how AI is being used. Institutions that implement structured governance processes are better positioned to respond to these inquiries. The Rise of Agentic Commerce One emerging application of agentic AI involves autonomous purchasing. For example, a consumer might instruct an AI assistant to plan and purchase supplies for a birthday party. The AI would then select vendors, place orders, and initiate payments using the consumer's stored payment credentials. But what happens if AI makes a mistake, such as ordering supplies for 1,000 guests instead of 10? Such scenarios raise difficult questions involving: ·                 consumer authorization ·                 merchant liability ·                 payment network rules ·                 dispute resolution These issues are only beginning to receive attention from regulators and industry participants. Key Takeaways for Financial Institutions The panel concluded with several recommendations for institutions exploring AI deployment. First, distinguish beneficial uses from harmful ones. AI can deliver significant consumer benefits, but firms must remain vigilant about potential misuse or unintended harm. Second, prioritize governance. Robust policies, oversight structures, and risk management processes are essential. Third, remember that existing laws still apply. AI systems must comply with the same consumer protection, fair lending, and disclosure requirements that govern traditional processes. Finally, institutions must recognize that failing to adopt AI also carries risks. As fraudsters increasingly deploy advanced technology, financial institutions may need AI tools simply to keep pace. As AI technology continues to evolve, the legal framework governing its use in financial services will also develop. For now, however, the most important lesson is that innovation must proceed hand-in-hand with careful legal and compliance oversight. Consumer Finance Monitor is hosted by Alan Kaplinsky, Senior Counsel at Ballard Spahr, and the founder and former chair of the firm's Consumer Financial Services Group. We encourage listeners to subscribe to the podcast on their preferred platform for weekly insights into developments in the consumer finance industry.

Putting the AP in hAPpy
Episode 378: 3 Reasons Why I Don't Recommend ACH Prenotifications To Avoid Payment Fraud Or For Nacha Fraud Monitoring Compliance

Putting the AP in hAPpy

Play Episode Listen Later Mar 12, 2026 14:01


You may already be sending pre-notes when vendors submit banking for an ACH payment method, or maybe you're thinking about it as a way to comply with the upcoming Nacha rule.  Here's why pre-notes don't help to prevent fraud and are not recommended for Nacha compliance.Keep listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to reduce the potential for fraudulent payments, compliance fines or bad vendor data. Check out the Vendor Process Training Center for 173+ hours of weekly live and on-demand training for the Vendor team. Links mentioned in the podcast + other helpful resources:     Nacha:  RISK MANAGEMENT TOPICS – (Fraud Monitoring Phase 1) https://www.nacha.org/rules/risk-management-topics-fraud-monitoring-phase-1Free Nacha Compliance Webinar:  Last Minute Compliance:  3 Ways To Meet Nacha's ACH Fraud Monitoring Rule Before the Deadline! https://attendee.gotowebinar.com/register/7321756135093063258Customized Vendor Validations Session: https://debrarrichardson.com/vendor-validation-sessionFree Download:  Vendor Validation Reference List with Resource Links https://debrarrichardson.com/vendor-validation-downloadVendor Process Training Center - https://training.debrarrichardson.comCustomized Fraud Training:  https://training.debrarrichardson.com/customized-fraud-training Free Live and On-Demand Webinars: https://training.debrarrichardson.com/webinarsVendor Master File Clean-Up:  https://www.debrarrichardson.com/cleanupYouTube Channel:  https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw More Podcasts/Blogs/Webinars www.debrarrichardson.comMore ideas?  Email me at debra@debrarrichardson.com Music Credit:  www.purple-planet.com

Transformation Ground Control
What ERP Vendor Roadmaps Reveal About AI in 2026, How Customers Are Taking Back Control of Their Technology Roadmap, Why Some ECC Customers Are Being Told to Spend Over $100M on S/4HANA

Transformation Ground Control

Play Episode Listen Later Mar 11, 2026 105:37


The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews:   What ERP Vendor Roadmaps Reveal About AI in 2026, Q&A (Darian Chwialkowski, Third Stage Consulting) How Customers Are Taking Back Control of Their Technology Roadmap (Eric Helmer, Rimini Street) Why Some ECC Customers Are Being Told to Spend Over $100M on S/4HANA We also cover a number of other relevant topics related to digital and business transformation throughout the show.  

SpecialOneCards
Vendor Spotlight Series: @gasper_man1

SpecialOneCards

Play Episode Listen Later Mar 11, 2026 33:29


Most collectors overlook the true value of rarity—here's how you can turn hidden gems into big gains. Gaspar, a seasoned soccer card enthusiast, reveals the secrets behind smart prospecting, the overlooked importance of first autos, and how to navigate the rising world of soccer memorabilia amid the World Cup hype.In this episode, Gaspar shares his lifelong journey from childhood memories of watching the New York Cosmos to breaking into the modern soccer card scene in 2017. He discusses why certain players like João Neves and Lameen Yamal are prime targets for investors and collectors, and how focusing on the right rookies can pay off big down the line. Gaspar also breaks down the importance of first autos, the impact of low pop counts, and why unlicensed cards might hold unexpected promise.

Pool Nation Podcast
E-291 Pool Nation Podcast Michelle Cooke & Heritage Pro Service: The Program Changing the Pool Industry

Pool Nation Podcast

Play Episode Listen Later Mar 9, 2026 128:39


In episode #291 of the Pool Nation Podcast, Edgar De Jesus, John “JJ Flawless,” and Zac “The Pool Boy” Nicholas sit down with Michelle Cook from Heritage Pool Supply to discuss the launch of the Heritage Pro Service Program and what it means for pool service professionals across the industry. Michelle Cooke Transcript The conversation dives deep into how Heritage is moving beyond the traditional distributor model to become a true partner in helping pool pros build stronger businesses. Michelle shares the vision behind the new Heritage Pro Service Program, including: • Loyalty rewards designed specifically for service professionals • Monthly rebate payouts through a debit card system • Transparent tracking of purchases and rewards • A brand-new education platform and certification opportunities • Vendor training sessions and Pro Talks every week • The launch of the Heritage Pro Service Academy in partnership with Pool Nation This episode also explores the larger mission of raising the standard in the pool industry by providing pool pros with better tools, better education, and stronger business support. If you're a pool service professional looking to grow your business, improve your technical knowledge, or connect with a stronger industry network, this episode is packed with valuable insights. ⏱️ Episode Timestamps 0:00 – Welcome to the Pool Nation Podcast 1:30 – Introducing Michelle Cook and the Heritage Pro Service Program 3:30 – Industry travel, events, and building the pool pro community 9:00 – Michelle's background in the pool industry 16:00 – Heritage's culture and commitment to pool pros 20:00 – What makes Heritage different from traditional distributors 26:00 – The origin of the Pool Tech program 32:00 – Why Heritage launched the new Pro Service Program 36:00 – Rewards, rebates, and supporting small service companies 42:00 – How the rebate and loyalty program works 47:00 – Tracking purchases and rewards through Heritage Pool Plus 52:00 – Monthly payouts and financial benefits for pool pros 56:00 – Education and training opportunities for service professionals 1:03:00 – Certification credits and professional development 1:08:00 – The Heritage Pro Service Academy with Pool Nation 1:18:00 – Why education is critical for the future of the industry 1:24:00 – Business growth, leadership, and scaling a pool company 1:35:00 – The vision for raising the professional standard in the pool industry 1:45:00 – Final thoughts and closing remarks

Analyst Talk With Jason Elder
Analyst Talk - Defining the Field: The Crime Analyst Census Survey

Analyst Talk With Jason Elder

Play Episode Listen Later Mar 9, 2026 46:20 Transcription Available


Episode: 00309 Released on March 9, 2026 Description:  What does the crime analyst profession actually look like today? In this special presentation of Analyst Talk with Jason Elder, Cody Gabbard and Dr. Eliann Carr discuss the first global Crime Analyst Census Survey designed to capture the makeup of the profession. The survey explores education, experience, job responsibilities, salary ranges, certifications, and how analysts are used across agencies. The goal is to establish a baseline understanding of the field so agencies, researchers, and professional organizations can better support analysts. If you work in crime analysis, intelligence analysis, or a related role in law enforcement, the private sector, or the military, you are encouraged to complete the survey and help provide an accurate snapshot of the profession. The conversation also explains the academic research process behind the survey, including Institutional Review Board protections, international translation, and how the results will help shape training, professional development, and future research on crime analysis.

Clark County Today News
Washougal opens vendor applications for expanded 2026 Community Market

Clark County Today News

Play Episode Listen Later Mar 9, 2026 2:40


A nine-week downtown market is returning to Washougal this summer, and the city is looking for vendors to help bring it to life. The Washougal Community Market will run June 5 through July 31 at Reflection Plaza, featuring agriculture vendors, artisan goods, prepared foods, authors, and musicians. City officials say the expansion follows strong community support during the pilot season and is part of Washougal's effort to support small businesses and build a stronger downtown gathering place. Information provided by the city of Washougal. Learn more and read the full story at https://www.clarkcountytoday.com/news/city-of-washougal-seeking-vendors-for-2026-community-market-season/ #Washougal #CommunityMarket #ClarkCountyWA #LocalBusiness #FarmersMarket #DowntownWashougal #PNWEvents

Putting the AP in hAPpy
Episode 377: Nacha's ACH Fraud Monitoring Rule: Is the Confirmation Call You're Already Doing Compliant?

Putting the AP in hAPpy

Play Episode Listen Later Mar 5, 2026 27:19


If you're already performing the confirmation call for vendor changes – are you already compliant with the upcoming Nacha ACH fraud monitoring rule with a March 20, 2026 deadline?Keep listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to reduce the potential for fraudulent payments, compliance fines or bad vendor data. Check out the Vendor Process Training Center for 173+ hours of weekly live and on-demand training for the Vendor team. Links mentioned in the podcast + other helpful resources:    Nacha:  RISK MANAGEMENT TOPICS – (Fraud Monitoring Phase 1) Get Your Free Download: 5 Steps to Improve Your Vendor Confirmation Call LinkedIn Article:  Nacha's ACH Fraud Monitoring Rule: Is the Confirmation Call You're Already Doing Compliant? Free Nacha Compliance Webinar:  Last Minute Compliance:  3 Ways To Meet Nacha's ACH Fraud Monitoring Rule Before the Deadline! Customized Vendor Validations Session: https://debrarrichardson.com/vendor-validation-sessionFree Download:  Vendor Validation Reference List with Resource Links Vendor Process Training Center - https://training.debrarrichardson.comCustomized Fraud Training:  https://training.debrarrichardson.com/customized-fraud-training Free Live and On-Demand Webinars: https://training.debrarrichardson.com/webinarsVendor Master File Clean-Up:  https://www.debrarrichardson.com/cleanupYouTube Channel:  https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw More Podcasts/Blogs/Webinars www.debrarrichardson.comMore ideas?  Email me at debra@debrarrichardson.com Music Credit:  www.purple-planet.com

UBC News World
LTC Vendor Contracts: How An RFP Improves Pricing, Compliance & Care

UBC News World

Play Episode Listen Later Mar 4, 2026 5:55


Most LTC facilities are quietly overpaying vendors they never questioned. An expert pulls back the curtain on what comfortable contracts are actually costing, and why the truth hiding in those agreements is harder to ignore than most leaders expect.Learn more: https://ltcrfp.com/book-appointment LTCRFP City: Vestal Address: 117 Rano Blvd Website: https://ltcrfp.com Email: assist@ltcrfp.com

Security Squawk
Vendor Failures, Ransomware Leverage, and Legacy Data Risk

Security Squawk

Play Episode Listen Later Mar 3, 2026 31:03


This week's Security Squawk episode isn't about phishing. It's about structural weakness. Three separate incidents. Three different industries. One uncomfortable pattern: the systems organizations trust most are expanding risk quietly — and in some cases, architecturally. First, a lawsuit that should make every board member pay attention. Marquis Software Solutions, a fintech serving 74 U.S. banks, is suing SonicWall. The allegation centers on SonicWall's cloud backup system, where firewall configuration backups were allegedly accessible and contained credentials — including MFA scratch codes. Those backups were reportedly used to compromise Marquis, leading to a ransomware incident and downstream exposure. What began as a scoped 5% customer exposure was later reported as potentially impacting all customers. This is not a misconfigured endpoint. This is a control-plane failure. For CEOs, this reframes vendor risk. It's no longer a questionnaire exercise. It's a litigation vector. If a security provider's design exposes authentication artifacts, your internal diligence may not matter. The liability chain now includes vendors and MSPs in a very direct way. For IT Directors, the operational question is simple: what exactly is inside your firewall backups? Are reusable authentication artifacts stored? Who can access vendor-hosted exports? If attackers obtain your configuration backups, can they replay your defenses? For MSPs, the exposure is real. If you manage firewall exports or MFA deployments, you are part of the architecture. And potentially part of the courtroom. Then we shift to UFP Technologies, a medical device manufacturer. Intrusion detected. Billing and shipping label systems disrupted. Data stolen or destroyed. Insurance expected to offset financial impact. But this isn't primarily a data story. Attackers disrupted order-to-cash and fulfillment velocity. In healthcare supply chains, slowing billing and labeling can create immediate executive escalation without touching the factory floor. Modern ransomware groups increasingly target business process choke points — ERP, labeling, scheduling — because leverage doesn't require full encryption anymore. For CEOs, “no material impact expected” is accounting language. Customers measure impact in delayed shipments. For IT leaders, the question becomes operational: can billing, labeling, and fulfillment functions recover independently? Are those systems segmented? Tested? Immutable? For risk managers and insurers, this represents a shift in underwriting focus — from endpoints to process resilience. Finally, the University of Hawaiʻi Cancer Center ransomware incident. Roughly 87,000 study participants directly impacted. But historical datasets, including Social Security numbers collected from driver's license and voter registration data dating back to 1998, expanded potential exposure to nearly 1.2 million individuals. They engaged the threat actors. They received a decryptor. They received “assurances” that data was destroyed. That's not verification. That's negotiation. The uncomfortable truth: legacy identity data becomes modern ransom currency. Research environments often have weaker governance than clinical systems, yet they can contain decades of sensitive identifiers. For boards, the issue isn't just security posture. It's data retention discipline. What obsolete identity data are you still holding? Why? For how long? And who owns the risk? Across these stories, three themes emerge: Control-plane trust is fragile. Operational choke points are the new leverage strategy. Data retention is compounded liability. Cybersecurity is no longer just about stopping intrusion. It's about architectural accountability and governance maturity. If you value independent, executive-level analysis without vendor spin, support the show at: buymeacoffee.com/securitysquawk The real question is this: Are your greatest cyber risks coming from external attackers — or from design decisions you haven't revisited in years?

PEBCAK Podcast: Information Security News by Some All Around Good People
Episode 244 - Developer Gains Access to 7000 DJI Vacuums, Company Sues Cybersecurity Vendor Over Breach, L3 Harris Executive Sentenced for Theft, Restaurant Loyalty

PEBCAK Podcast: Information Security News by Some All Around Good People

Play Episode Listen Later Mar 2, 2026 55:11


Welcome to this week's episode of the PEBCAK Podcast!  We've got four amazing stories this week so sit back, relax, and keep being awesome!  Be sure to stick around for our Dad Joke of the Week. (DJOW) Follow us on Instagram @pebcakpodcast   Please share this podcast with someone you know!  It helps us grow the podcast and we really appreciate it!   Simple 6 signup link https://simple6.co/r/CFUR98   Developer accidentally gains access to 7000 robot vacuums https://x.com/markgadala/status/2026078762862006747?s=46  https://www.techspot.com/news/111443-developer-accidentally-gained-control-more-than-10000-dji.html    Company sues security vendor over security breach https://www.bleepingcomputer.com/news/security/marquis-sues-sonicwall-over-backup-breach-that-led-to-ransomware-attack/   L3 Harris executive sentenced for stealing exploits https://www.bleepingcomputer.com/news/security/ex-l3harris-exec-jailed-for-selling-zero-days-to-russian-exploit-broker/ https://www.bleepingcomputer.com/news/security/us-sanctions-russian-exploit-broker-for-buying-stolen-zero-days/   Restaurant loyalty https://x.com/vivalastool/status/2026651721754358146?s=46   Dad Joke of the Week (DJOW)   Find the hosts on LinkedIn: Chris - https://www.linkedin.com/in/chlouie/ Brian - https://www.linkedin.com/in/briandeitch-sase/ Jason - https://www.linkedin.com/in/jason-seemann-12b7075/

Power Supply
The Vendor Vision: From Compliance to Strategic Operations

Power Supply

Play Episode Listen Later Mar 2, 2026 37:17


What if vendor credentialing isn't just a compliance checkbox—but the starting point for fixing one of healthcare's biggest operational blind spots? On this episode of Power Supply, Justin, Hayes, and Gary sit down with Mickey Meehan, CEO of Green Security, to explore his vision for the future of vendor operations. Mickey challenges the status quo of fragmented point solutions and makes the case for a fully connected vendor ecosystem—one platform that handles credentialing, value analysis, inventory, scheduling, billing, and beyond. He breaks down the real friction between hospitals, reps, and manufacturers, how technology like Bluetooth and AI could transform visibility and safety, and why treating vendor ops as strategic (not just compliance) could unlock massive efficiency gains for your healthcare facility. Tune in for a conversation that rethinks how hospitals manage the entire third-party ecosystem walking through their doors every day. Once you complete the interview, jump on over to the link below to take a short quiz and download your CEC certificate for 0.5 CECs! – https://www.flexiquiz.com/SC/N/ps17-05 #PowerSupply #Podcast #AHRMM #HealthcareSupplyChain #SupplyChain #VendorCredentialing #VendorOperations #VendorEcosystem #Technology #Efficiency #ThirdPartyManagement

DrZeroTrust
CrowdStrike's 2026 insights and the insanity of vendor nomenclature for threat actors.

DrZeroTrust

Play Episode Listen Later Mar 2, 2026 29:23


Welcome to the AI-powered cyberpunk timeline.We're ripping into CrowdStrike's 2026 Threat Report and translating it from analyst-speak into what it actually means for anyone who has to defend real systems in the real world.Most threat reporting reads like a D&D campaign with spreadsheets: too many “groups,” too many names, and not enough “what do I do about it?” We're doing the opposite. The headline is simple: AI is turning cybercrime into a high-speed manufacturing line—and your legacy defenses are out here trying to stop a Tesla with a traffic cone.In this episode, we break down how adversaries are using AI to:Scale social engineering into a nonstop persuasion engineSlip past signature-based controls like they're not even thereRun cross-domain ransomware ops faster, cleaner, and more coordinated than most defenders can trackWe dig into the numbers (including the reported 89% spike in AI-enabled activity) and the bigger trend that matters even more: the shift toward interactive intrusions—human-led operations that blend into normal admin behavior, live off the land, and make your “alerts dashboard” look like a sad slot machine.You'll also hear why the modern threat landscape is basically:Big Game Hunting crews targeting enterprises like it's a sportSupply chain compromises that don't need your permission to ruin your quarterAI-generated malware, personas, and pretexts built to beat humans, not just toolsAnd yes—we talk about the stuff everyone pretends isn't the problem:Unmanaged edge devices (because “we'll inventory later” is a strategy, apparently)VPN/firewall dependency, like it's still 2012Cloud sprawl + identity chaos creating perfect lanes for lateral movement and quiet exfilThen we address the clown show: adversary naming chaos. CrowdStrike calls one thing X, another firm calls it Y, and by the time the briefing deck hits leadership, it's basically: “We got hacked by… someone.” Russia, China, North Korea—aliases multiplying like gremlins after midnight. If we can't speak clearly about who's doing what, we can't respond clearly either.This isn't doom porn. It's a call to action:Simplify how you understand threatsharden trust relationships and identity pathsdeploy proactive controls that assume the attacker is fast, adaptive, and increasingly automatedIf you're in security ops, engineering, or executive strategy, this one's your field manual for what's next—because in the AI era, the defenders who “wait for confirmation” are the ones writing breach reports at 2AM.Rethink your model.AI is making attacks faster, smarter, and more aggressive. The only way to win is to understand the adversary's blueprint—and build your defenses like you actually believe the internet is hostile (because it is).

Analyst Talk With Jason Elder
Analyst Talk - Christopher Cruz - From Analyst to Technologist to AI Leader

Analyst Talk With Jason Elder

Play Episode Listen Later Mar 2, 2026 44:04 Transcription Available


Episode: 00308 Released on March 2, 2026 Description:  Artificial intelligence is rapidly changing how crime analysts work, but many analysts are still unsure where it truly fits in their role. In this episode, Christopher Cruz returns to Analyst Talk with Jason Elder to discuss AI's real impact on law enforcement analysis, the concept of the analyst as a technologist, and why AI should be viewed as a tool for efficiency rather than replacement. The conversation explores data cleaning automation, report generation, custom large language models, trust and verification, and how agencies are cautiously piloting AI solutions. Chris also shares insights on staffing gaps, vendor-driven AI deployments, and why analysts who learn to leverage AI will free up time for deeper analytical work instead of clerical tasks.

Business of Tech
Pentagon Pressures Anthropic for AI Access; VMware Exit Costs and Compliance Risks for MSPs

Business of Tech

Play Episode Listen Later Feb 26, 2026 13:58


The episode's central development is the ongoing dispute between the U.S. Department of Defense and Anthropic regarding Pentagon demands for unrestricted access to Claude, Anthropic's AI model. According to Dave Sobel, the Pentagon has threatened to sever ties or invoke the Defense Production Act if the company does not comply, seeking capabilities that Anthropic argues may be illegal—specifically mass surveillance without warrants and autonomous weapons systems without human control. This move exposes Managed Service Providers (MSPs) serving defense contractors to unpredictable legal, operational, and compliance risks embedded in their AI workflows. The analysis highlights that a commercial AI provider's acceptable use policy now intersects directly with national security policy, and even partial vendor compliance can trigger regulatory or legal instability for dependent organizations. For MSPs, this means that building service offerings on AI infrastructures without clear fallback strategies or documented policy change clauses can lead to unmanageable risk and liability in the event of provider or legal regime shifts. Dave Sobel stresses that failing to address policy volatility as part of a managed service amounts to underwriting geopolitical risk without compensation. Other notable developments include the passage of the Small Business Artificial Intelligence Advancement Act, federal cybersecurity resource contraction as CISA operates with 38% staffing after layoffs, and heightened uncertainty around cloud infrastructure due to Microsoft's Azure Local “air-gapped” offering not wholly mitigating U.S. CLOUD Act exposure. Vendor news covered new AI-powered compliance features from Compliance Scorecard (version 10) and Beachhead Solutions (ComplianceEZ 2.0), Apple's accelerated retirement of Rosetta 2 translation technology, a Microsoft 365 Copilot DLP change, and continued fallout from VMware's acquisition by Broadcom, which has led to ongoing cost and trust challenges for cloud and infrastructure partners. The episode's clear implications for MSPs and IT providers are operational. Service catalogs and statements of work should actively address AI provider liability, dependency exit planning, and degraded federal cybersecurity support. Without scheduled and documented compatibility and risk reviews, MSPs absorb hidden exposure into their margins. Vendor stability can no longer be assumed, and proactive policy, renewal intelligence, and transparent advisory sessions are now required to avoid unplanned liability, budget crises, and damaged client trust. Four things to know today 00:00 Pentagon Threatens Anthropic Over Claude Access, Demands Autonomous Weapons Use 04:31 CISA Cuts, Azure Sovereignty Push Signal End of Federal MSP Safety Net 06:56 AI Compliance Tools Flood Market as MSPs Face Validation Gap 09:54 86% of Firms Cutting VMware Ties as Broadcom Renewal Costs Loom   This is the Business of Tech.    Supported by: Small Biz Thoughts Community

Build Your Digital Community
Get ROI As An Event Vendor with Rebecca Ogilvie From The Detour Co.

Build Your Digital Community

Play Episode Listen Later Feb 26, 2026 40:45


Hey Community family! In today's episode, Kristina sits down with Rebecca Ogilvie, the incredible Founder of The Detour Co., a Canadian face care brand that's turning everyday skincare into soul-nourishing rituals.They are discussing how to show up, stand out, and get even more value than you paid for, from an event vendor or sponsor experience!Tune in to hear:Why face care became a sacred ritual for Rebecca, and how it sparked a thriving business.What to look for when choosing the right events to be vender at.How to build relationships at your booth that build brand loyalty.Why swag bags and pre-event promotion matter more than you think.The power of intentional follow-up and staying top of mind after the event.Rebecca's vendor must-dos for maximizing ROI.If you are running a small business and are interested in investing in live events, this episode gives you the mindset and the strategy to maximize your investment and get the return you want to see!Make the most out of your investment by showing up as the best version of you and  the founder and representative that your brand needs! Want to shop The Detour Co.? Enjoy free shipping on any size order within Canada using code ‘HIGHVIBE'Check out The Detour Co:WebsiteInstagramMentioned in this Episode:Find Your Next Bestseller on Faire and get 10% off with the code ‘HIGHVIBE10'Join the High Vibe Women Online CommunityDownload Our LinkedIn Starter PackWork with The Social Snippet!Send me a text!PodMatchPodMatch Automatically Matches Ideal Podcast Guests and Hosts For InterviewsSupport the showFor Your Information: • Host your podcast on Buzzsprout! •Join The High Vibe Women Online Community! • Join our favourite scheduling platform Later • FLODESK Affiliate Code | 25% off your first year! Don't forget to come say hi to us on Instagram @thesocialsnippet, join the Weekly Snippet or follow us on any social media platform! Website . Instagram . Facebook . Linkedin

Putting the AP in hAPpy
Episode 376: March 2026 Deadline: Nacha Rules Impacting Vendor Payments

Putting the AP in hAPpy

Play Episode Listen Later Feb 26, 2026 19:00


Nacha rules – just keep coming.  If you are involved in the vendor process, there are two Nacha rules with a compliance deadline of March 20, 2026.  So, if you haven't heard of them yet or have and are not quite sure what they are, here is where you can go to get more information.  Keep listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to reduce the potential for fraudulent payments, compliance fines or bad vendor data. Check out the Vendor Process Training Center for 173+ hours of weekly live and on-demand training for the Vendor team. Links mentioned in the podcast + other helpful resources:    NachaAbout US https://www.nacha.org/content/about-usRISK MANAGEMENT TOPICS – (Fraud Monitoring Phase 1) RISK MANAGEMENT TOPICS – Company Entry Descriptions Free Nacha Compliance Webinar:  Last Minute Compliance:  3 Ways To Meet Nacha's ACH Fraud Monitoring Rule Before the Deadline! Customized Vendor Validations Session: https://debrarrichardson.com/vendor-validation-sessionFree Download:  Vendor Validation Reference List with Resource Links https://debrarrichardson.com/vendor-validation-downloadVendor Process Training Center - https://training.debrarrichardson.comCustomized Fraud Training:  https://training.debrarrichardson.com/customized-fraud-training Free Live and On-Demand Webinars: https://training.debrarrichardson.com/webinarsVendor Master File Clean-Up:  https://www.debrarrichardson.com/cleanupYouTube Channel:  https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw More Podcasts/Blogs/Webinars www.debrarrichardson.comMore ideas?  Email me at debra@debrarrichardson.com Music Credit:  www.purple-planet.com

The Business Development Podcast
Buy a Company and Build an Empire with Jamie Crozier

The Business Development Podcast

Play Episode Listen Later Feb 25, 2026 59:53 Transcription Available


In Episode 319 of The Business Development Podcast, Kelly Kennedy sits down with Jamie Crozier, an entrepreneur who did something most people only dream about. He bought the company he once worked for. Jamie shares his journey from stocking shelves at a dollar store to building his career in industrial sales, eventually acquiring Thunder Bay Hydraulics and expanding through the acquisition of Custom Hydraulics and the founding of Atlas Elite Lifts. His story is a powerful reminder that ownership is not about where you start, but about the moment you decide to bet on yourself and step into uncertainty. This episode dives deep into the realities of acquisition, the emotional weight of taking over a legacy business, and the resilience required to build and scale manufacturing companies in Canada during a time of tariffs, competition, and global uncertainty. Jamie also shares his innovative approach to transparency in service businesses and his vision for building premium, design-driven lift solutions across North America. This is a conversation about risk, responsibility, and the identity shift that happens when you stop working for someone else's future and start building your own.Key Takeaways: Ownership starts as an identity decision before it becomes a legal one.If you are going to be an entrepreneur, you have to get comfortable accepting risk and believing in yourself when everything depends on you.When acquiring a business, build your own relationships with your bank, accountant, and lawyer because those relationships will carry you through the process.Vendor take back financing can make acquisitions possible by aligning the seller with the future success of the business.Trust and personal relationships matter more than numbers because without trust, the deal will not happen or succeed.Buying a competitor requires patience, respect, and confidentiality because pushing too hard can destroy the opportunity.The emotional commitment to ownership begins before the deal closes, and the fear of losing the opportunity can be as powerful as the responsibility itself.Starting a company from nothing is far harder than buying one because you must build reputation, customers, and trust from zero.Transparency with customers during difficult times strengthens relationships and turns challenges into partnerships.Great companies differentiate themselves by solving real customer problems and making the experience easier, clearer, and faster.Check out Thunder Bay Hydraulics and learn more about the incredible work Jamie and his team are doing: https://thunderbayhydraulics.comLearn more about Custom Hydraulics: https://customhydraulics.comExplore Atlas Elite Lifts and their premium automotive lift solutions: https://www.atlaselitelifts.com/You can also connect with Jamie directly at...

I Don't Care with Kevin Stevenson
Diagnosing Your Capital Asset Health: Why Asset Visibility Is the New Financial Imperative in Healthcare

I Don't Care with Kevin Stevenson

Play Episode Listen Later Feb 25, 2026 25:02


Hospitals and surgery centers own millions of dollars in equipment — but owning assets and having actionable visibility into them are two different things. Most systems maintain inventories, yet many struggle with outdated records, fragmented tracking, and limited insight into useful life or service contracts. With nearly half of U.S. hospitals reporting negative operating margins in recent years, that gap between ownership and visibility is no longer just an operational nuisance — it's a financial risk.So here's the real question healthcare leaders are asking: How can we measure the true health of our capital assets — and what does that mean for long-term revenue stability?That's the question at the heart of this episode of I Don't Care. Host Dr. Kevin Stevenson sits down with Grant Luke, Strategic Account Manager at CapExpert, to explore how healthcare organizations can diagnose their capital asset health. The conversation dives into the operational blind spots that drive unnecessary spending and how AI-powered inventory technology is helping hospitals and ASCs gain baseline visibility over their medical equipment, service contracts, and lifecycle data.Top insights from the talk…Many organizations unknowingly repurchase equipment they already own due to lack of system-wide visibility. Without a reliable, consolidated inventory across facilities or departments, teams often buy new devices instead of reallocating existing assets — driving redundant capital spend.Surplus and underutilized equipment consumes valuable space and capital that could be redeployed more strategically. Idle devices sitting in storage rooms or clinical areas tie up square footage, inflate depreciation schedules, and represent missed opportunities for resale or redistribution within the system.Vendor fragmentation and non-standardized preventive maintenance contracts create avoidable financial waste. When multiple vendors service similar equipment across locations, organizations lose leverage, complicate oversight, and miss opportunities for consolidation and cost containment.Grant Luke is a healthcare technology and SaaS leader with more than a decade of experience spanning sales, ASC operations, IT project management, and supply chain strategy. He has held leadership roles with organizations including Surgical Care Affiliates (SCA Health), United Surgical Partners International (USPI), and HST Pathways, where he led ASC innovation initiatives, EHR implementations, operational efficiency projects, and enterprise vendor evaluations. Now serving as Strategic Account Manager at CapExpert, Luke helps ambulatory surgery centers leverage AI-driven supply chain and asset visibility solutions that deliver measurable cost savings, operational efficiency, and strong first-year ROI.

Business of Tech
Remote Monitoring Tool Abuse Surges, Microsoft Copilot Control Failures, and AI's Channel Impact

Business of Tech

Play Episode Listen Later Feb 24, 2026 14:11


Cybercrime's escalation has reached a projected $12.2 trillion annual impact by 2031, with a notable surge in remote monitoring and management (RMM) tool abuse—up 277% year-over-year, according to Huntress and supporting vendor reports. Attackers utilize legitimate IT tools to facilitate stealthier ransomware and phishing campaigns, amplifying structural vulnerabilities within MSP technology stacks. Key metrics from Acronis, WatchGuard, and Vectra AI indicate a shift to smaller, more evasive malware campaigns, longer times to ransomware deployment (averaging 20 hours), and widespread unaddressed security alerts, raising questions about the adequacy of current defenses and incident response practices. Vendor-supplied threat intelligence further shows that MSPs' reliance on signature-based platforms and insufficient visibility leaves them exposed to evolving attack techniques. Data reviewed suggests phishing footholds can quickly compromise cross-client environments, and legal ramifications heavily fall on the service provider when RMM or monitoring tools act as entry points. Notably, only about 58-60% of organizations report full visibility across their systems, with a majority of alerts remaining unaddressed, underscoring gaps in operational maturity and preparedness. Adjacent coverage highlighted Microsoft Copilot's repeated security control failures within regulated environments, specifically its inability to enforce sensitivity labels and boundaries across emails—most recently affecting the UK's National Health Service. The lack of vendor-announced architectural changes calls into question the viability of deploying AI tools in compliance-driven contexts. Separately, political and public backlash against surveillance technologies (such as Flock cameras) demonstrates that unchecked data collection is no longer a manageable passive risk, as data becomes increasingly actionable and retains liability beyond technical considerations. The practical takeaway for MSPs and IT leaders is a need to prioritize audit, documentation, and enforcement of controls within their technology stacks, especially where vendor tools or AI-driven automation intersect with compliance and client trust. Preserving operational optionality and scrutinizing vendor terms—particularly data sharing and architectural enforcement—are essential to reduce exposure. Waiting for vendor patches, disregarding documented control failures, or underestimating public scrutiny elevate liability across legal, reputational, and client relationship domains. Four things to know today: 00:00 Vendor Threat Reports Converge on One Risk MSPs Can't Outsource: The RMM as Breach Vector 05:11 Copilot Failed Compliance Controls Twice in Eight Months — A Patch Won't Fix That 07:03 Flock Backlash Exposes the Liability Hidden in Every Vendor Data-Sharing Contract 09:42 GTDC Summit: Distributors Pitch AI On-Ramp as Hyperscalers Compress Their Margin Sponsored by:  

Business of Tech
IT Salary Compression, AI Trust Decline, and Vendor Consolidation Impact MSP Strategies

Business of Tech

Play Episode Listen Later Feb 23, 2026 14:15


Recent data highlights a growing disconnect between technology spending and measurable business outcomes, with small business optimism softening and widespread skepticism about the benefits of artificial intelligence. The transcript cites an 80% rate of firms seeing no noticeable AI-driven productivity improvements, while trust in technology companies, particularly AI vendors, has declined globally according to the Edelman report. For MSPs, this presents a risk of credibility gaps, especially for those selling AI solutions without corresponding outcome data, as client trust and spending habits grow more discerning in the face of unfulfilled promises. Further context is provided by economic indicators showing a resilient U.S. economy, yet persistent challenges for small businesses. The NFIB Small Business Optimism Index has dropped slightly to 99.3, with insurance costs and labor quality as major pain points; only 16% of business owners expect higher sales. At the same time, IT professionals face salary compression—median IT salaries fell from $145,000 in 2023 to $115,000 in 2024—despite a severe shortage of skilled cloud, AI, and infrastructure talent, as less than 10% of hiring managers are confident in filling in-demand roles. Additional market pressures include rising technology budgets—three-quarters of CFOs anticipate larger tech allocations, but headcount increases are slowing and tech spending faces a widening affordability gap due to sector-specific inflation outpacing budget growth. Vendor-specific developments, such as Western Digital exhausting hard drive capacity for 2026 and Enable reporting 12.8% revenue growth alongside ongoing losses and a 65% stock decline since 2021, illustrate structural risks. Vendor rationalization and strategic uncertainty are likely outcomes for MSPs relying heavily on underperforming partners. Key takeaways for service providers and IT leaders include the need for caution in messaging and solution positioning: outcome data and defensible value propositions are essential when advocating AI or cloud services. Salary data should be weighed against demand-side evidence to avoid retention failures. Finally, dependency on vendors with deteriorating financial outlooks heightens operational risk; providers should proactively assess alternatives and align with financially sustainable partners to reduce exposure during vendor consolidation cycles or market restructures. Four things to know today 00:00 AI Productivity Gap Widens as Trust Drops — MSPs Selling Outcomes They Can't Measure Face CFO Audits  04:51 IT Median Salary Dropped 20% in 2024, But Only 7% of Hiring Managers Can Fill AI and Cloud Roles 07:26 IT Inflation Hits 6.9% as CFOs Concentrate Spend; Western Digital Fully Booked Through 2026 10:28 N-Able Beats Revenue, Misses Earnings as 2026 Growth Guidance Drops to 8–9%   Sponsored by: CometBackup Small Biz Thoughts Community

Putting the AP in hAPpy
Episode 375: A Factor in Reducing IRS Penalties - Handling Returned 1099's and 1042's

Putting the AP in hAPpy

Play Episode Listen Later Feb 19, 2026 15:48


So you sent recipient statements to your vendors for Tax Year 2025 – and some came back.  Here is how to handle them to reduce penalties from the IRS. Keep listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to reduce the potential for fraudulent payments, compliance fines or bad vendor data. Check out the Vendor Process Training Center for 173+ hours of weekly live and on-demand training for the Vendor team. Links mentioned in the podcast + other helpful resources:    Customized Vendor Validations Session: https://debrarrichardson.com/vendor-validation-sessionFree Download:  Vendor Validation Reference List with Resource Links https://debrarrichardson.com/vendor-validation-downloadVendor Process Training Center - https://training.debrarrichardson.comCustomized Fraud Training:  https://training.debrarrichardson.com/customized-fraud-training Free Live and On-Demand Webinars: https://training.debrarrichardson.com/webinarsVendor Master File Clean-Up:  https://www.debrarrichardson.com/cleanupYouTube Channel:  https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw More Podcasts/Blogs/Webinars www.debrarrichardson.comMore ideas?  Email me at debra@debrarrichardson.com Music Credit:  www.purple-planet.com

Industry Relations with Rob Hahn and Greg Robertson

The Industry Relations Podcast is now available on your favorite podcast player! Overview Rob and Greg recap MLS Reset, discussing key themes that emerged from the event — including the growing urgency around AI, governance challenges within MLS organizations, and whether the industry is structurally capable of adapting to rapid technological change. The conversation explores the implications of AI on MLS staffing, vendor relationships, compliance, data control, and long-term organizational viability. They also debate whether the traditional industry model — boards, committees, slow decision-making — can keep pace with the accelerating speed of AI innovation. Key Takeaways AI is accelerating faster than the industry can process. The timeline for disruption is shrinking dramatically compared to past technology shifts. Every MLS function may be automatable. Compliance, customer service, and operational roles are increasingly viable for AI replacement. Speed is now a strategic advantage. Current governance models and decision-making structures may be too slow for what's coming. Ownership, governance, and culture are the real strategic issues. These are the only planning conversations that matter right now. Vendor dynamics may shift. AI lowers the barrier to building software, potentially reshaping the vendor landscape. Entrepreneurial opportunity is expanding. While traditional job paths may shrink, AI creates massive opportunity for independent builders. Data control debates continue. The tension between protection, access, and innovation remains unresolved. The industry must become more nimble. Adaptability — not certainty — will determine who survives the next phase. Connect with Rob and Greg Rob's Website  Greg's Website    Watch us on YouTube   Our Sponsors: Cotality  Notorious VIP The Giant Steps Job Board    Production and Editing Services by Sunbound Studios  

All Ears - Senior Living Success with Matt Reiners
From Operator to Vendor and Back Again: What Senior Living Companies Get Wrong About Each Other with Gregory Mehfoud - Head of Procurement Twenty/20 Management

All Ears - Senior Living Success with Matt Reiners

Play Episode Listen Later Feb 17, 2026 27:58


In this episode, Matt sits down with Greg Mehfoud, Head of Procurement at Twenty/20 Management, to unpack what really happens when you cross the line between operations and the vendor side in senior living.Greg shares what surprised him most about SaaS sales, what operators often misunderstand about vendors (and vice versa), and how procurement isn't about being sold — it's about stewardship. The conversation dives into purchasing power, relationship-driven growth, and why clarity around priorities is the missing piece in most vendor-operator conversations.If you've ever felt tension between “the dark side” and operations, this episode brings nuance, humility, and practical insight to the table.Guest Bio:Greg Mehfoud is the Head of Procurement at Twenty/20 Management, where he leads strategic purchasing and vendor partnerships across the organization's senior living communities. With experience on both the operations and SaaS vendor sides of the industry, Greg brings a rare dual perspective to procurement, sales relationships, and long-term growth strategy. He is passionate about stewardship, operational excellence, and building vendor partnerships that truly enhance resident and team member experiences.Timestamps01:35 – Pants shopping, friendship, and career pivots03:25 – Why Greg left operations for SaaS sales05:46 – The biggest surprise about being on the vendor side08:00 – Missing the impact of day-to-day operations10:41 – How vendor “wins” add up at the community level12:05 – What procurement really means (hint: it's not about being sold)14:13 – Purchasing power, stewardship, and due diligence16:00 – Calling out fluff: integrations, transparency, and hard questions18:00 – Building trust between vendors and operators20:11 – What each side misunderstands about the other23:39 – Stop stringing vendors along (and vendors, respect operator time)25:50 – Advice for anyone considering crossing sides

The Plant Movement Podcast
PGL Paul Capote | Debt, Discipline & Dominion: The Real Cost of Building in Today's Green Industry

The Plant Movement Podcast

Play Episode Listen Later Feb 17, 2026 55:41


Send a textIn this powerful and unfiltered episode, Willie Rodriguez sits down with Paul Capote owner of PGL, better known as the "Miami Landscaper", for a real conversation about debt, discipline, faith, leadership, and the future of the green industry.Paul has been in the industry for 17 years, and he's still growing, still learning, and still refining. From surviving the COVID boom, to navigating heavy debt, vendor credit, and high-interest loans — this episode pulls back the curtain on what it really takes to build a landscaping company in today's Florida market.What We Cover:The Hard Years & The Reset 2023–2024 were tough. Cash flow pressure. Equipment debt. Vendor balances.2025 became the year of repair — clearing trucks, stepping away from vendor credit, tightening operations, and building a stronger foundation.Debt & Financial Accountability– Why high-interest loans should only be used strategically– The danger of promising too much– Why knowing your numbers protects your business– The truth about vendor debt in the industry (yes… SiteOne comes up)– Why Paul is officially “anti-check” and moving fully to ACHLocking in Product & Managing RiskWith Florida freezes, volatile pricing, and supply chain uncertainty, Paul breaks down what it actually means to guarantee pricing in today's environment.To lock in product means tying up capital, space, manpower, and deposits — sometimes increasing costs 25–40%.But for contractors who understand long-term vision?That $100K tied up today could unlock $4–6 million in opportunity tomorrow.The Silver Saw Palmetto example alone is worth the listen.Trust, Documentation & ProfessionalismHandshakes aren't enough anymore.Quotes must be documented.Verbal agreements create chaos.We talk about:– Why eye contact matters– Why documentation protects everyone– Why accountability scares people– How shadiness is hurting the industryRaising the Standard of Blue-Collar WorkPaul speaks passionately about elevating tradesmen:– Remove the word “laborer”– Use titles like Landscape Design Tech– Create pride in the craft– Implement SOPs and production bonuses– Build structure with AI systems like LanaQuality matters. Mulch glue matters. Details matter.“Put your name on it and make it perfect.”Faith, Growth & Breaking Generational CursesThis episode goes deeper than business.Paul opens up about:– Becoming a father– Bringing back his podcast “We the Tradesman”– Leading men's groups– Prioritizing faith over fear– Losing a $100K client and not being shaken– Choosing peace over money“Money is just money. Opportunity to do God's will is more powerful.”This is a conversation about becoming the kind of man — and business owner — who can handle what's coming next.

SoTellUs Time
STOP Using AI Like Google in 2026

SoTellUs Time

Play Episode Listen Later Feb 17, 2026 23:53


Most business owners are barely scratching the surface of AI — and it's costing them speed, clarity, and competitive advantage. If you're using AI to: "Write me an email." "Create 5 social posts." "Give me some ideas." You're driving a Ferrari at 25 mph. In this episode of SoTellUs Time, Trevor and Troy Howard break down how to stop using AI like a search engine and start using it like a strategic execution partner. This is not about better prompts. It's about Prompt Stacking — the method that turns AI into your marketing department, project manager, operations assistant, and execution engine.

Apple @ Work
SaaS sprawl is a real problem for Apple IT admins

Apple @ Work

Play Episode Listen Later Feb 17, 2026 21:28


Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional-grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work-ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple. In this episode of Apple @ Work, I am joined by Justin Etkins from Tropic to talk about SaaS sprawl and how Apple IT admins should be thinking about it in the AI era. Links Organize the Chaos in Vendor and Security Management Listen and subscribe Apple Podcasts Overcast Spotify Pocket Casts Castro RSS Listen to Past Episodes

Business of Tech
Deploying Agentic AI at Scale: Infrastructure, Reliability, and Risk with Ran Aroussi

Business of Tech

Play Episode Listen Later Feb 16, 2026 23:03


Agentic AI is being deployed as production infrastructure in enterprise settings, but prevailing frameworks remain unreliable for mission-critical operations. Dave Sobel and Ron Aroussi from Muxie underscored that while AI agents are functional—especially in non-deterministic contexts like customer support—expectations of deterministic, workflow-based reliability are not met. The move from demonstration agents to production-scale tools brings heightened attention to issues of reliability, observability, and especially risk of vendor lock-in for Managed Service Providers (MSPs) and their clients.Operational deployment of AI agents currently gravitates toward roles with minimal operational risk, such as customer-facing chatbots or internal chief-of-staff assistants. Aroussi explained that while such agents can automate initial support tiers and internal daily briefings, their unpredictability and potential for error limit their use in processes demanding strict oversight and accountability. He identified two core use cases—external (customer support) and internal (personalized information management)—explicitly noting that agents are best positioned to augment rather than fully automate complex workflows at this stage.A critical risk for MSPs lies in attempting to retrofit existing software frameworks to support agents, which introduces integration complexity and increases the likelihood of operational failures. Purpose-built infrastructure for agentic AI offers better alignment between AI capabilities and production requirements, with Aroussi citing drastically reduced hallucination rates and improved oversight when using native tools. Open source is identified as a foundational element for AI development, but it incurs its own risks, particularly around third-party code quality and the long-term sustainability of community-driven projects.The practical implication for MSPs and IT service providers is clear: a cautious, incremental adoption approach focused on low-risk use cases, coupled with rigorous controls on agent permissions and robust audit trails, is essential. Decision-makers should avoid assuming agents operate with the reliability or accountability of traditional software, prioritize operational transparency, and ensure that responsibilities for agent actions are clearly defined and enforced at the implementation level. Vendor lock-in and software provenance remain significant governance concerns as agentic AI moves from experiment to infrastructure.

First Case Podcast
Operation Collaboration: Vendor Reps - Partners in Surgical Care

First Case Podcast

Play Episode Listen Later Feb 16, 2026 38:30


"Where are your trays?" Few phrases spike stress levels faster, and often, all eyes turn to the person in the red hat. But what really happens behind the scenes before those trays ever reach your back table? In this powerful Operation: Collaboration episode, we pull back the curtain with medical device regional sales manager Bruce Finney to reveal the real world of vendor reps: high-pressure preparation, complex logistics, split-second problem solving, and the constant balance of being both essential to the team and still a guest in the room. From implants and instrumentation to communication breakdowns and OR realities, this conversation will change how you see the role of the rep and why true surgical success depends on collaboration from everyone involved.  Listen now and step into the OR from the other side of the red hat. #operatingroom #ornurse #vendor #scrubtech #surgery #collaboration

Real Estate Excellence
Tina Priest: Military Spouse to Real Estate Agent Star

Real Estate Excellence

Play Episode Listen Later Feb 16, 2026 80:15


If you had to lose the paperwork and keep only one habit to grow your business this year would it be answering the phone or following up? In this episode of the Real Estate Excellence Podcast, Tracy Hayes sits down with Tina Priest. Tina shares how her service first mindset shaped her path into real estate through military life social work and operational leadership. She explains why Hover Girl Properties focuses on boundaries transparency and real relationships so clients feel seen not processed, especially when timelines are tight and emotions are high. You will hear practical habits that helped Tina exceed her goal in 2025 including answering unknown calls working weekends when it matters and using Zoom consults to build trust fast with out of town buyers. She also breaks down why follow up creates raving fans, why a transaction coordinator protects your energy, and why the job often continues after closing for military clients who have not even arrived yet. Subscribe to the Real Estate Excellence Podcast and share this episode with one agent who needs a simple playbook for relationships follow up and serving military clients well!   Highlights 00:00 - 04:03 Big goals without losing the relationship •        2025 results and 2026 pressure •        Next person up mindset •        Quality over quantity •        Boundaries and team support •        Staying present with each client 04:03 - 09:50 From service work to real estate calling •        Why operations management mattered •        Case work lessons and emotional weight •        Military life and moving often •        First connection to Hover Girls •        Choosing the right season to start 09:50 - 23:58 Property management training ground •        What property management taught fast •        Setting expectations with owners and tenants •        Vendor relationships and real costs •        Culture of care and fixing mistakes •        Getting licensed and launching with support 23:58 - 35:13 Trust building on Zoom and in person •        Ride along learning with Joy and Laura •        Staying organized through the process •        Zoom consults as relationship accelerators •        Military clients and straight talk communication •        Listening for details that drive loyalty 35:13 - 01:00:02 Habits that keep the pipeline moving •        Put the sign out and answer the phone •        Show up weekends when needed •        Follow up systems and simple touches •        Serving military clients with extra care •        Video walkthrough tips and VA realities 01:00:02 - 01:20:00 Stories, curveballs, and wow moments •        Creepy showing and keeping a straight face •        When there is no training and you pivot •        HOA chaos and closing anyway •        Doing the unglamorous work to wow clients •        Negotiation mindset and closing thoughts   Quotes: "People dont care how much you know until they know how much you care."  – Tina Priest "I try not to get too focused on like the big numbers but just the person thats coming next."  – Tina Priest "I think its being transparent out of the gate."  – Tina Priest "Were not done yet."  – Tina Priest   To contact Tina Priest, learn more about her business, and make her a part of your network, make sure to follow her Website, Instagram, Facebook, and LinkedIn.   Connect with Tina Priest! Website: https://hovergirlproperties.com/ Instagram: https://www.instagram.com/hovergirltina/ Facebook: https://www.facebook.com/TinaPriest01/ LinkedIn: https://www.linkedin.com/in/tina-priest-55430b44/   Connect with me! Website: toprealtorjacksonville.com   Website: toprealtorstaugustine.com    SUBSCRIBE & LEAVE A 5-STAR REVIEW as we discuss real estate excellence with the best of the best.   #RealEstateExcellence #RealEstate #RealEstateAgent #MilitaryMoves #MilitaryRelocation #NavyLife #JacksonvilleRealEstate #Mayport #VAHomeLoan #PropertyManagement #ClientExperience #CustomerCare #RelationshipMarketing #FollowUp #RavingFans #TransactionCoordinator #ZoomConsultation #NewConstruction #HomeBuying #HomeSelling #RealEstateExcellence

Business of Tech
AI Spending Impact, Channel Share Decline, and MSP Growth Strategies With Jay McBain

Business of Tech

Play Episode Listen Later Feb 15, 2026 43:55


The central development addressed is the disconnect between rising overall IT spending and the declining channel share for MSPs and IT partners. Dave Sobel, in discussion with an industry analyst, highlights a reduction in indirect channel participation—from over 75% to a projected 66.7% in 2026—primarily due to the concentration of AI infrastructure investment among the largest technology firms. These hyperscalers and their associated CapEx do not translate into traditional channel opportunities, restricting partner involvement to areas outside large-scale AI data center buildouts.Supporting data point to a technological industry projected to reach $6.07 trillion in customer spend, growing at 10.2%, compared to significantly lower world GDP growth. However, almost none of the rapid AI-related CapEx from companies like Nvidia and Google flows down to channel partners, who instead rely on client-facing managed services, advisory, and security service work. The increasing complexity of customer demand—such as the shift toward managed security (15% growth) and AI services (35.3% compounded growth)—further pushes MSPs to focus on services surrounding the core product, rather than on direct product resale or thin margin opportunities.A significant operational shift within the channel also emerges: the distinction between “influence” and “execution” partners. Vendor programs increasingly recognize partner contributions outside of transactional resale, such as co-selling, advisory contributions, and services attached before or after the point of sale. This trend is reinforced as platforms move toward “point systems” and indirect revenue attribution, redefining how MSPs measure channel health and partner value in a more complex, multi-partner environment.For MSPs, IT providers, and decision-makers, the key operational implications are clear. Traditional growth through seat expansion is less reliable as hiring softens, and managed services must focus on multiplier opportunities—profitable service revenue attached to each dollar of product sold. Capturing value requires adapting to changing program structures, emphasizing trusted advisor roles, and collaborating effectively with adjacent partners. Near-term investment in understanding and building pre-sales AI and security services, and tracking evolving vendor economics, is essential for navigating the new realities of partner participation, risk allocation, and long-term business health.

Create Like the Greats
RSS 40: The Enterprise AI Stack Blueprint: How to Build It Right (Without Wasting Millions)

Create Like the Greats

Play Episode Listen Later Feb 14, 2026 19:50


Every enterprise is building an AI stack, but most are doing it wrong. In this episode, Ross breaks down a tactical, use-case-driven framework for building an AI stack that actually works. If you're a marketer, operator, or executive looking to leverage AI strategically (without blowing your budget or ignoring compliance), this episode gives you the structure you need to win. Key Takeaways and Insights: 1. The Hard Truth About Enterprise AI - Most companies choose AI tools based on hype, not strategy. - Vendor pitches and social buzz are driving long-term contracts. - Locking into the wrong platform can create scaling and security nightmares. - The AI landscape changes weekly, three-year commitments require serious thought. 2. There Is No “Best” AI Tool - The right question isn't “What's best?” but “What's best for this use case?” - Different teams (marketing, engineering, finance) need different tools. - Constraints, industry, and goals should guide tool selection. - Build a stack…Don't look for a silver bullet. 3.  The 5-Layer AI Stack Framework - Layer 1: Writing & Communication Tools - Layer 2: Research & Analysis - Layer 3: Code & Technical Execution - Layer 4: Automations & Workflow Integration - Layer 5: Security & Compliance 4. Training, Ownership & Continuous Improvement - AI adoption fails without real, ongoing training. - Appoint an AI stack owner responsible for optimization and updates. - Create internal systems (e.g., Slack channels) to share prompts and workflows. - Capture institutional knowledge so it doesn't leave with one employee. 5. Start Small, But Start Strategic - Don't wait for “the perfect moment.” AI is already reshaping competition. - Experiment but build security and compliance from day one. - Budget realistically for training, tools, and maintenance. - Strategic AI adoption is a long-term competitive advantage. Resources & Tools:

Putting the AP in hAPpy
Episode 374: 3 Reasons Why It's Better to Use IRIS and Not FIRE for 1042-S Forms For TY 2025

Putting the AP in hAPpy

Play Episode Listen Later Feb 12, 2026 19:07


If you paid foreign vendors reportable income in TY 2025 and want to file the 1042-S forms using one of the two IRS free e-Filing tools – this episode will break down three differences between the FIRE and IRIS that might make your decision easier. Keep listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to reduce the potential for fraudulent payments, compliance fines or bad vendor data. Check out the Vendor Process Training Center for 173+ hours of weekly live and on-demand training for the Vendor team. Links mentioned in the podcast + other helpful resources:    IRS IRIS Page: https://www.irs.gov/filing/e-file-information-returns-with-iris IRS FIRE Page:  https://www.irs.gov/e-file-providers/filing-information-returns-electronically-fire IRS Modernized eFile: https://www.irs.gov/e-file-providers/modernized-e-file-program-information Customized Vendor Validations Session: https://debrarrichardson.com/vendor-validation-sessionFree Download:  Vendor Validation Reference List with Resource Links https://debrarrichardson.com/vendor-validation-downloadVendor Process Training Center - https://training.debrarrichardson.comCustomized Fraud Training:  https://training.debrarrichardson.com/customized-fraud-training Free Live and On-Demand Webinars: https://training.debrarrichardson.com/webinarsVendor Master File Clean-Up:  https://www.debrarrichardson.com/cleanupYouTube Channel:  https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw More Podcasts/Blogs/Webinars www.debrarrichardson.comMore ideas?  Email me at debra@debrarrichardson.com Music Credit:  www.purple-planet.com

Business of Tech
AI Raises Workloads and Burnout: HBR Study, Medical Risk, and New Governance for MSPs

Business of Tech

Play Episode Listen Later Feb 11, 2026 13:33


Artificial intelligence (AI) is intensifying workloads rather than alleviating them, leading to increased burnout and declining decision quality, according to findings published in the Harvard Business Review and cited by Dave Sobel. The episode underscores that AI lowers the cost of producing outputs such as drafts and summaries but raises throughput targets and introduces new verification burdens. Economic gains from AI remain concentrated where capital and skilled labor already exist, while negative impacts—like displacement and wage pressure—are felt locally. These dynamics highlight the need for robust governance, particularly for managed service providers (MSPs) who deploy AI solutions.Supporting studies referenced include the International AI Safety Report, which details heightened uncertainty around AI development and its risks, as well as research from Oxford documenting the unreliability of AI chatbots in real-world medical decision-making. Experts warn that rapid automation without corresponding improvements in control systems creates structural constraints, making traditional software governance frameworks inadequate for unpredictable AI behaviors. Without proactive measures, these gaps risk exacerbating economic inequality and liability in regulated environments.Additional developments include OpenAI's release of upgraded agent features—such as GPT-5.2, improved context retention, managed shell containers, and a new skills standard—presented as operational enhancements but raising concerns about black-box context handling, auditability, and dependency risk. T-Mobile's AI-powered live translation service offers greater convenience but eliminates audit trails, shifting compliance risk to customers and prohibiting independent verification. Quark Cyber's launch of an internal cyber risk score introduces further complexity, as the scoring methodology is embedded within a financial product structure and lacks transparent validation.For MSPs and IT service leaders, the key takeaway is to treat new AI features and risk metrics as tools with significant tradeoffs. AI deployments should focus on governance layers that include workload caps, quality gates, and measurable outcomes rather than simply accelerating productivity. New features should be used for low-stakes workflows and carefully avoided in high-risk or regulated contexts unless auditable controls and deterministic checkpoints are established. Vendor-managed risk scores and warranties require independent validation before being positioned as client-facing truth standards.Four things to know today00:00 Harvard, Oxford Studies Find AI Raises Workload, Delivers Inadequate Medical Advice05:01 OpenAI Updates Deep Research and Adds New Agent Runtime Capabilities07:33 T-Mobile Tests Real-Time Call Translation Built Into Its Network09:17 Cork Cyber Rolls Out New Risk Score for Managed Service ProvidersThis is the Business of Tech.   Supported by:  ScalePad Small Biz Thoughts Community

Category Visionaries
How Heka Global positioned web intelligence as a fourth fraud detection layer to avoid vendor comparison | Idan Bar Dov

Category Visionaries

Play Episode Listen Later Feb 11, 2026 24:28


Identity fraud spiked 148% in 2025 as AI democratized identity fabrication. Financial institutions now face a fundamental question: Are you dealing with a real human? Heka Global is addressing this with web intelligence—analyzing digital footprints like connected applications rather than traditional signals. In this episode of BUILDERS, I sat down with Idan Bar Dov, Co-Founder & CEO of Heka Global, to explore how his company created a fourth layer in the anti-fraud stack and why legacy identity verification systems are becoming liabilities rather than assets. Topics Discussed:  The emergence of "fraud as a service" and why consumer-facing attacks replaced traditional enterprise breaches  How web intelligence works: validating identity through connected applications and digital footprints  The anti-fraud tech stack: credit bureaus, biometrics, transaction analytics, and web intelligence as distinct layers  Why heads of fraud expand budgets rather than replace vendors, and what causes solutions to get kicked out  The partnership sales model: navigating vendor management complexity and red tape in financial institutions  Why 10-person dinners and fraud simulations outperform traditional enterprise marketing  How Barclays and Cornerback backing solved the chicken-and-egg problem for a data product  Why specific fraud prevention messaging (account takeover, synthetic identities) beat investor credibility GTM Lessons For B2B Founders: Target ICP based on liability exposure, not just industry fit: Heka narrowed beyond "financial institutions" to lenders who bear immediate losses from fraud—companies like LendingPoint, Avant, and Upstart. These buyers feel the pain acutely versus institutions with reimbursement terms who can deflect liability. Idan's insight: "We need the client to feel the pain just as much as we see it. That means we want them to see the liability." Map your ICP not just by vertical or size, but by who internalizes the economic impact of the problem you solve. Frame your product as a new stack layer, not a competitive replacement: Heka positioned web intelligence as the fourth distinct layer after credit bureaus, biometrics, and transaction analytics. This became their second pitch deck slide, showing logos of each category. The result: buyers stopped comparing Heka to existing vendors and started evaluating complementary value. When entering mature markets, resist the urge to claim you're "better than X"—instead, define where you fit in the existing architecture and why that layer didn't exist before. Abandon spray-and-pray for sub-1,000 TAM markets: Heka tested Lemlist flows with targeted LLM personalization and saw zero pipeline from it. Idan's take: "When you're selling to maybe a thousand financial institutions, that's it. You can be super specific when you target them." For enterprise plays with small addressable markets, allocate zero budget to automated outbound. Focus entirely on warm introductions, relationship nurturing, and becoming known to every relevant buyer through content and community. Leverage investor networks to break data product cold-starts: Data products face a critical barrier—you need customer data to prove value, but need proven value to get customers. Heka solved this by bringing on Barclays and Cornerback as investors who vouched for the team's capability to "do magic and create a new layer." Their backing convinced risk-averse financial institutions to pilot. If building a product requiring customer data for training or validation, prioritize strategic investors who can credibly de-risk early adoption for target buyers. Build trust through teaching, not pitching: Heka hosts dinners and fraud incident simulations with ~10 heads of fraud per session. Critical detail: they never pitch Heka in these forums. Idan explained the approach focuses on "building a community around Heka and how people engage with your product and you being a thought leader while listening." In high-trust categories, educational forums where you facilitate peer learning without selling create stronger pipeline than direct pitching. Structure partnerships with active enablement and incentive alignment: Idan's key lesson: "Partnerships are not synonymous to distribution channels." Heka requires partner sales teams to join early customer conversations to learn the pitch, provides detailed API and output training, and ensures partners get extra compensation for selling non-core products. Without this, partners lack motivation to prioritize your solution. Structure partnerships as true collaborations requiring ongoing enablement investment, not passive referral channels. A/B test credibility signals versus technical specificity: Idan assumed messaging around Barclays backing would crush, while specific fraud prevention content (account takeover, synthetic identity detection) was an afterthought. The data showed 10x better response to technical specificity. The lesson: sophisticated buyers in technical categories respond to precise problem-solving over brand credibility. Test whether your audience values "who backs us" or "exactly what we do" before defaulting to investor logos and validation. //  Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

What the Tech
Vendor or Partner? How to Tell If Your MSP Is Truly Invested

What the Tech

Play Episode Listen Later Feb 11, 2026 14:41


In this episode, we explore the qualities to look for when selecting a primary guide or partner in your journey. While being responsive and handling immediate issues like a firefighter are valuable traits, it is essential to have someone who can effectively navigate and guide you through your long-term goals and challenges. This episode emphasizes the importance of finding a partner who will be reliable and supportive when you need them most, particularly in your absence.

Photographic Collective Podcast || MWB
Goals, Capacity, and the Conversion Problem Most Photographers Misdiagnose (ft. Rachel Traxler)

Photographic Collective Podcast || MWB

Play Episode Listen Later Feb 10, 2026 49:04


Episode SummaryWhat happens when a systems girl has a heart and actually cares about people. This one starts with negative twenty one degrees and ends with an absolute mic drop on service, strategy, and building a business that does not eat your identity alive. Rachel Traxler brings the rare combo of warmth and tactical clarity, and Miles and Jared go right where photographers actually live: the tension between art, family, ambition, burnout, and the pressure to do it all.If you have ever thought “I just need more inquiries,” Rachel lovingly corrects you. If you have ever felt the hat switching guilt spiral, she names it. If you have ever wanted a simpler way to set goals that actually get finished, she lays out the framework.Why toxic positivity is a turnoff and how Rachel stays upbeat without becoming fluffThe real issue most photographers have is not visibility, it is conversionHow to use your conversion rate to set realistic inquiry goalsWhy creatives avoid goals and how vague goals secretly protect our excusesThe quarterly sprint method: treat Q1 like the whole year and build momentum fastCapacity, prioritizing, and the uncomfortable truth that you cannot crush every hat at the same timeStreamlining life outside of business to protect your bandwidth (yes, even grocery delivery)Vendor referrals versus social inquiries and why quality leads matter more than quantityLeaving a stable job to chase photography and why “plan B” is not always requiredIdentity and work: when your job becomes who you are, the roller coaster gets brutalThe gratitude reset and why your best life metrics are rarely gear or numbersRachel's background at Mayo Clinic working with women facing ovarian cancer and how it shaped her perspectiveThe mic drop moment: service as the foundation that makes systems actually meaningfulMore inquiries is not always the answer. Sometimes you have enough leads and your conversion is the leakIf your goal is one wedding a month and your conversion is 25 percent, you only need four solid inquiriesDo not build marketing systems until you know your numbers and your actual goalsQuarterly goals beat vague yearly dreams. Short sprints create real tractionYour business should serve your life, not replace your identityJoin PHOTOCO Membership (monthly trainings, exclusive guest experts, community): https://thephotographiccollective.comPHOTOCO Podcast: https://thephotographiccollective.com/podcastPHOTOCO AfterCast and member exclusives: https://thephotographiccollective.comMiles Witt Boyer on Instagram: https://instagram.com/mileswittboyerRachel Traxler on Instagram: https://instagram.com/racheltraxlerStrategy is serving. Systems are not cold. They are how you love people better.If you loved this episode, send it to a photographer friend who keeps saying “I just need more inquiries.” Then go look at your conversion rate like an adult.If you thought this episode was good, the AfterCast is where it gets dangerous.In the public episode we talk big ideas: goals, capacity, conversion, and building a business that does not eat your life.In the AfterCast we get specific.We pull the curtain back on what to actually do next, how to think about your numbers, and how to build systems that do not feel robotic or fake.If you are tired of listening to inspiration and still not knowing what to change on Monday morning, you want the AfterCast.Join PHOTOCO for less than $50 a month and get access to the AfterCast, member only trainings, guest experts, and a community of photographers who are building the same thing right alongside you.Come for the episode.Stay for the blueprint.

Gov Tech Today
E69: Transforming Maintenance and Operations — From Maintenance to Modernization

Gov Tech Today

Play Episode Listen Later Feb 10, 2026 15:09


In this episode of Gov Tech Today, hosts Russell Lowery and Jennifer Saha dive into a new trend in government contracting: transforming maintenance and operations (M&O) into modernization opportunities. They examine how traditional M&O contracts are increasingly including system improvement requirements, effectively shifting from simple maintenance to significant technological upgrades. This approach allows government agencies to modernize within existing budgets, avoiding the complexities and scrutiny of new IT projects. The discussion also explores the balance between maintaining existing systems and leveraging M&O contracts for continuous modernization. 00:00 Introduction to Gov Tech Today00:24 Exploring Maintenance and Operations (M&O) Opportunities01:06 Shifting from Maintenance to Modernization01:50 Evaluating Contracting Processes and Budget Impacts04:41 Maximizing Value from M&O Contracts07:42 Vendor and Government Collaboration12:57 Final Thoughts and Future Directions

Torsion Talk Podcast
Garage Door Industry Crossroads: Specialization, Vendor Tensions, and What Dealers Must Do Next

Torsion Talk Podcast

Play Episode Listen Later Feb 10, 2026 36:23


In this episode of Torsion Talk, Ryan Lucia breaks down a timely article by Joseph Roberts (AQUED) titled “At a Crossroad Again: Navigating the Transitions Shaping the Garage Door Industry.” Ryan walks through the three core pillars of the article and adds his own real-world perspective from the dealer side, including what he agrees with, what he challenges, and what he believes is coming next for the garage door business.Ryan opens with quick industry updates, including a behind-the-scenes look at his new studio build, early signals that steel pricing may rise due to supply and demand pressures, and what he's seeing in marketing performance as clicks continue to shift in an AI-driven search landscape. He also shares plans for Markinuity and GDU at the IDA Expo, including a booth presence, potential live podcast recording, giveaways, and a private event.From there, Ryan dives into the first pillar: market segmentation and specialization. He discusses the push toward residential-only or commercial-only strategies, why he doesn't fully agree that doing both automatically makes you a generalist, and how seasonality and revenue stability can make multi-segment operations smarter when structured correctly. He also explains why he split his commercial and residential websites, how Google rewards specialization, and what it takes to market effectively to B2C homeowners versus B2B commercial buyers.The second pillar is where Ryan goes deepest: the growing tension in dealer and vendor relationships. He addresses consolidation at the manufacturer level, the shifting OEM-dealer dynamic, and why dealers must stop accepting one-sided arrangements. Ryan talks candidly about sales rep performance in the industry, the real costs dealers absorb when manufacturers miss on quality control, shipping, or accuracy, and why multi-manufacturer sourcing can protect a business. He gives credit where it's due by highlighting manufacturers he believes are doing things well, while also calling out common operational breakdowns that create expensive dealer-side problems.Finally, Ryan ties in the third pillar: ownership changes and exit strategy. He explains why succession, private equity, and acquisition timelines should influence marketing decisions, budgets, and business strategy. Ryan closes with a blunt but optimistic view of where the industry is headed, why the “purge” and consolidation are real, and what focused dealers must do now to compete, execute, and win in the next 5–10 years.Find Ryan at:⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://garagedooru.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://aaronoverheaddoors.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://markinuity.com/⁠Check out our sponsors!Sommer USA - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://sommer-usa.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Surewinder - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://surewinder.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Stealth Hardware - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://quietmydoor.com/⁠

The Dan Rayburn Podcast
Episode 160: Earnings Numbers from Disney, Fubo, FOX, YouTube, Comcast, Netflix; NFL and ESPN Deal Terms; Vimeo, Brightcove and Gcore Vendor News

The Dan Rayburn Podcast

Play Episode Listen Later Feb 10, 2026 48:28


This week, I detail the numbers you should know from Q4 2025 earnings results from Netflix, Amazon, Fubo, FOX, YouTube, Comcast, and Disney. I cover subscriber additions, profit and loss, Fubo's plans for a reverse stock split, the latest on its carriage dispute with NBCUniversal, and the latest cord-cutting numbers. With the NFL and ESPN deal now closed, giving Disney control of the NFL Network and other NFL Media assets, I break down the terms, the additional content Disney gets, what the deal is worth, and how it is structured. I also cover viewership numbers from Paramount's first UFC stream, with 7 million households in the U.S. and Latin America having tuned in, and Crunchyroll raising prices across some of its tiers in the U.S. Finally, I give the latest news on the Netflix and WBD deal, with Netflix's co-CEO, Ted Sarandos, testifying before the US Senate's antitrust subcommittee.On the vendor side, I detail the exact extent of Vimeo's layoffs, share my thoughts on Brightcove's 2026 product roadmap, and provide financial figures for CDN and infrastructure provider Gcore, which showed significant revenue growth over the past two years.Podcast produced by Security Halt Media

The Weekly Take from CBRE
This Must Be the Place: Food halls are enhancing asset value

The Weekly Take from CBRE

Play Episode Listen Later Feb 9, 2026 35:50


Food halls are no longer just a trend—they are a high-impact amenity for improving a property's dwell time, leasing velocity and NOI. Recorded at Central Perk in Times Square, a quartet of experts from Colicchio Consulting and CBRE explain how the best food halls prioritize operations and programming, new beverage and evening strategies, the lowdown on operator selection and deal structures that offer better risk-sharing and returns.- Food halls aren't food courts: Independent concepts + community + beverage drive performance.- Hybrid work has changed the operating model: Fewer office days demand longer-hour, programming-led models.- Conversions can happen everywhere: Converting buildings to their highest and best use can work for both offices and food halls, especially in suburban markets.- Alignment between operators and landlords: Vendor stall flexibility and percentage-rent leases can benefit operators and investors.- Market snapshot: Colicchio Consulting believes the sweet spot of sizing is around 10,000–15,000 sq. ft. with average buildout costs around $400/sq. ft., depending on the market.

Business of Tech
AI Fails to Deliver ROI for CEOs While Bot Traffic Surges and CISA Targets End-of-Life Devices

Business of Tech

Play Episode Listen Later Feb 6, 2026 14:37


A PwC survey of over 4,400 CEOs across 105 countries found that 56% report artificial intelligence has not delivered meaningful revenue growth or cost savings in the past year. Only one in eight organizations saw both benefits. The core issue, as highlighted by Dave Sobel, lies in poor integration—largely due to data quality challenges and legacy systems—leaving many businesses stuck in what PwC terms “experimentation purgatory.” Despite significant investment, AI infrastructure is often failing to produce measurable returns.This lack of operational discipline is mirrored by the rising incident of AI bots, which now account for 1 out of every 50 website visits, a sixfold increase from earlier reports. AI is successfully extracting value from enterprise infrastructure through sophisticated scraping, as companies pay for tools that return little and simultaneously fund infrastructure serving AI bots. The operational cost and exposure from bot traffic and ineffective AI tool adoption highlight the disconnect between hype and practical benefit.Adjacent stories expand on the governance gap and evolving expectations around risk. The U.S. and China declined to sign a non-binding declaration on military AI, underlining global regulatory fragmentation. In contrast, the Cybersecurity and Infrastructure Security Agency (CISA) issued a binding directive for federal civilian agencies to remove unsupported devices within a year, signaling substantial operational risk from end-of-life technology. These regulatory movements are expected to drive similar risk accountability into the private sector, primarily through insurance requirements.For MSPs and IT service providers, the takeaway is not to chase AI-powered offerings but to prioritize readiness, control, and cost accountability. Vendor partner programs (Cisco and 1Password) reward lifecycle management and customer retention, not AI sales. The practical competitive advantage is operational honesty—delivering realistic assessments, proactive client interactions, and transparent guidance. Automation should fund genuine client relationship activities, not replace them. The focus should remain on safeguarding operational integrity, controlling technology risk, and building customer success capability.Four things to know today:00:00 PwC Survey Finds Most Business Leaders Still Waiting for AI Payoff05:00 Federal Agencies Ordered to Eliminate End-of-Life Devices Over Cyber Threats08:06 Cisco and 1Password Launch Partner Programs Focused on Customer Success10:52 Harvard Business Review Says Human Touch Remains Critical Advantage Over AIThis is the Business of Tech.   Supported by:  Small Biz Thought Community 

Exit Strategies Radio Show
EP 228: Maximizing Business Value for a Lasting Legacy with Cameron Bishop

Exit Strategies Radio Show

Play Episode Listen Later Feb 2, 2026 28:16


Building a business is an incredible feat, but successfully exiting that business and turning it into a true family legacy is a completely different challenge. Many entrepreneurs find themselves "self-employed" rather than owning a sellable asset—if you can't take a three-week vacation without the wheels falling off, do you really own a business, or does the business own you?In this episode, Corwyn J. Melette sits down with Cameron Bishop, Managing Director and Partner at Rain Catcher, to discuss how to navigate the technical and emotional rollercoaster of selling a business. With over 35 years of experience and a half-billion dollars in transactions, Cameron reveals the common pitfalls that make companies unsellable and how you can start strategizing for your "personal promised land" today.Key Takeaways:7:56 -   The Lifestyle Business Trap: Understanding the difference between a "lifestyle business" (where you are the business) and a sellable asset.10:12-  The "Bus Test": A simple diagnostic to see if your business is ready for exit: If you were hit by a bus tomorrow, would the business survive?12:08-  The Silver Tsunami: Why the baby boomer generation is facing a unique challenge with succession planning as fewer children choose to take over family firms.14:13-  The "Dr. Phil" Side of M&A: Why selling a business takes 9–10 months and involves as much emotional navigation as it does financial negotiation.15:54-  The 5 Critical Deal Killers:Poor accounting (Cash vs. Accrual/GAP).Owner dependency.Customer concentration (The 20% rule).Vendor dependency.Below-average gross profit margins.24:00-  Creative Exit Structures: Why a "full cash payout" is rare and how seller notes, SBA loans, and earn-outs work.Legacy Moment Takeaway:“A well-planned exit isn't just a transaction—it's your opportunity to turn years of hard work into a lasting legacy for your family and future generations.”- Cameron BishopConnect with Cameron:Email: Cameron.Bishop@raincatcher.comWebsite: www.raincatcher.comLinkedIn: Cameron BishopConnect with Corwyn:Contact Number: 843-619-3005Instagram:⁠ https://www.instagram.com/exitstrategiesradioshow/⁠FB Page:⁠ https://www.facebook.com/exitstrategiessc/⁠Youtube:⁠ https://www.youtube.com/channel/UCxoSuynJd5c4qQ_eDXLJaZA⁠Website:⁠ https://www.exitstrategiesradioshow.com⁠Linkedin:⁠ https://www.linkedin.com/in/cmelette/⁠Shoutout to our Sponsor: Country Boy HomesYou served your country with pride. Now it's time someone serves you. At Country Boy Homes, we believe every veteran deserves a safe, beautiful and affordable place to call home.We proudly offer VA loan friendly, manufactured and modular homes built with integrity, quality and your family and mine. Whether you're retiring to the peaceful low country or starting fresh with your family, we're here to build the future you've earned. Give us a call today, 843-574-8979.Country Boy Homes, Built to Honor, Built to Last.

Identity At The Center
#398 - Solving the AI Identity Challenge with Martin Kuppinger

Identity At The Center

Play Episode Listen Later Feb 2, 2026 55:33


In this episode, Jim McDonald welcomes back Martin Kuppinger, Principal Analyst at KuppingerCole, to discuss the rapidly evolving landscape of identity in 2026. With Jeff Steadman away, Jim and Martin dive deep into the intellectual challenges posed by AI agents and the limitations of traditional non-human identity frameworks. Martin explains why organizations are feeling a sense of disillusionment with AI and how a capability-based identity fabric approach can help manage the complexity. They also explore the balance between security and business enablement, the rise of workload identities, and what to expect at the upcoming European Identity and Cloud Conference (EIC) in Berlin.Connect with Martin: https://www.linkedin.com/in/martinkuppinger/KuppingerCole: https://www.kuppingercole.comEuropean Identity and Cloud Conference (EIC) (don't forget to use our discount code idac25mko): https://www.kuppingercole.com/events/eic2026Connect with us on LinkedIn:Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/Visit the show on the web at http://idacpodcast.comTimestamps00:00 - Welcome back to 2026 and EIC preparations02:48 - The shift from future potential to current AI agent challenges03:12 - Understanding AI disillusionment and the lack of control in regulated industries05:19 - Security as a business enabler vs progress prevention09:55 - Why AI agents should not be classified simply as non-human identities11:43 - Complex relationships between humans, agents, and delegated tasks15:17 - Self-service identity for knowledge workers and AI productivity18:40 - The risks of decentralized agent creation and "shadow" AI21:58 - How AI is being baked into identity products beyond role mining26:55 - Using usage data to reduce over-entitlements34:10 - The Identity Fabric: A capability-based approach to IAM40:33 - Vendor rationalization and the flexibility of the fabric47:19 - Previewing EIC 2026 topics: Wallet initiatives and consent52:44 - Final advice: Curing symptoms vs addressing causesKeywords:IDAC, Identity at the Center, Jeff Steadman, Jim McDonald, Martin Kuppinger, KuppingerCole, IAM, AI Agents, Identity Fabric, EIC 2026, Non-Human Identity, Workload Identity, ITDR, IGA, Cybersecurity

Jeep Talk Show, A Jeep podcast!
Mid-America Off-Road Expo 2026: Vendors, Kids Bikes, Jeep Concepts & More! | Jeep Talk Show Intervie

Jeep Talk Show, A Jeep podcast!

Play Episode Listen Later Jan 31, 2026 35:12